Customer Reviews
Local Reviews
for Central Texas
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Great Service
Tony - Leander, TX
Highly Dissatisfied
Cindy - Austin, TX
My new dryer did not work properly within a few days of delivery. The service technician stated that it was more than likely electrical due to the age of the home. The dryer still would not work after the service team left. Upon pulling my dryer out to unplug it as recommended by the team, I found that they had put a hole through the wall and pushed the vent out the exterior of the home. I am still awaiting a response on fixing the damage to the building.
Great Service
Anna - Austin, TX
Joesph was great and I learned so much about my dishwasher. I am a first time home owner and had no idea how that thing worked. He was super patient and was great with my dogs. I will definitely use him next time.
Satisfaction under review
Judy - New Braunfels, TX
I have not used my dishwasher since the "repair". I questioned the repair but repair guys assured me it was done correctly. I know it's not. Guaranteed next time I use it I will be calling them back.
Quoted on price and charged another
Stanley - Harker Heights, TX
Quoted price for two items to be repaired. only repaired one but price was much higher than what was quoted for two. Gave me appt for wed, sept 10th. Showed up Sept 11th.
Good Fridge Service
Anh - Austin, TX
Appliance Express was very helpful in getting some non-functioning components in my fridge replaced. They were very good about being prompt and getting the work done in a timely manner. The only negative is a screen panel they replaced is different than the original. Visually it is now juxtaposing the other panels on the fridge.
Robert
Robert - Buda, TX
Great service
Jean - Austin, TX
Great service. Very respectful and professional.
Excellent service and customer friendly!
Carlos - San Marcos, TX
The service personnel arrived just as scheduled. Both of the technicians performed a complete diagnostic test of the appliance (washer). They then thoroughly informed us how the washer was designed to function and answered all of our questions. They were extremely knowledgeable regarding the mechanics and even went through the control settings to explain how they are interactive. Color us impressed!
Wonderful, quick service!
Katherine - Austin, TX
Andy was polite & thorough.
Excellent Service
David - Belton, TX
Al was courteous and knowledgeable, quickly diagnosing the problem with our refrigerator and efficiently repairing it. The price was right - no cost, since it was still under warranty.
Great Techs, just takes along time to get in parts
Dianne - Austin, TX
Great service
Bill - Austin, TX
Technician was very polite and professional. He immediately identified the problem, explained everything to me and repaired the dishwasher in a timely manner.
Wanda
Wanda - Elgin, TX
Great service and brought correct stuff to fix refrigerator the 1st time
Jim
James - New Braunfels, TX
The technician was very friendly and helpful.
Srini
Srinivas - Leander, TX
Gregg Review
Gregg - Bertram, TX
excellent, efficient service.
Horace - Georgetown, TX
Appliance Express id the best choice for in home appliance repairs.
xx
Marcia - Spicewood, TX
Service call
Rebecca - Liberty Hill, TX
I was not home when repair was done. My husband said he was nice and fast. Would choose again.
Great Overall Service!
Janelle - Austin, TX
Tyler was super helpful - fixed the washing machine quickly and shared tips on how to keep it functioning well.
Courteous and Knowledgeable
Debbie - Horseshoe Bay, TX
Will call again if We need any repairs
Great service
Dustin - Round Rock, TX
Really nice repairmen.
Great customer service
Ted - Leander, TX
I had a problem with my wall oven, my Tech Lou arrived and was very courteous, Lou explained what was wrong with my unit and what I could do in the future to possibly prevent it from happening again. He was very patient in answering my questions and did so as to I could understand. I was very pleased with his professionalism and customer service, thank you Lou.
Tim
Timothy - New Braunfels, TX
The service attendant was professional and efficient.
Very satisfied with technician
Olivia - Austin, TX
Great service
Great Service!
Dane - Austin, TX
Lou/ Appliance Express were the second repairman/ company I used to fix my washer. The first repairman/ company quit trying to fix it because there was no error code shown by the washing machine. Lou came out and fixed it on the first visit. The other repairman came out three times and resolved nothing.
Fast friendly service
Kristen - Austin, TX
The Appliance Express team was friendly. We live a bit outside of town, so the scheduling windows of our service were a bit large (don't blame AE for that).
Great Service
Daniel - Leander, TX
Very professionally handled from start to finish!
Great service
Christian - Austin, TX
Service was prompt and professional!
Michele - Leander, TX
Our technician, Lou, was fantastic. Took the time to explain everything to me. Thank you!
Great work!
Benjamin - Austin, TX
Andy was great and diagnosed and fixed the issue.
Great service. Very pleasurable
Art - Austin, TX
Would welcome him bsck
Great service
Ray - Burnet, TX
Efficient & Knowledgeable
Laura - Austin, TX
Scott understood the problem, arrived with the appropriate parts, and quickly and easily fixed our dishwasher.