Customer Reviews

Local Reviews
for Central Texas

Appliance Express Rated 4.9 out of 5 stars based on 5583 customer reviews

Our Reviews by City

Austin, TX (1511)
Buda, TX (71)
Elgin, TX (39)
Hutto, TX (84)
Kyle, TX (92)
Manor, TX (49)
Tow, TX (2)
Waco, TX (68)


Map of Austin, TX

Fantastic




Review of Appliance Express

He was so professional and kind.


Map of Austin, TX

Above and beyond




Review of Appliance Express

Joseph didn’t just fix our fridge; he offered advice on how to keep our other kitchen appliances running smoothly for many years. That’s the kind of service that I don’t expect, but it’s awesome when I do.


Map of Austin, TX

Great Service!




Review of Appliance Express


Map of Austin, TX

Pricey, but good service.




Review of Appliance Express

Andy did a great job. The only negative was that Appliance Express was working on a GE range, while their specialty is Whirlpool. That made things take a little longer than originally expected.


Map of Austin, TX

Excellent Service




Review of Appliance Express


Map of Pflugerville, TX

Awesome service




Review of Appliance Express

Our Tech guy Joseph was really professional he gave us tips ..things to look forward to and how to fix any future problems with information to help us in advance


Map of Horseshoe Bay, TX

Great services




Review of Appliance Express


Map of Austin, TX

Good job




Review of Appliance Express


Map of Georgetown, TX

Great service visit!




Review of Appliance Express

Tommie was friendly, fast and fixed the problem with our Whirlpool range. Visit was covered under warranty.


Map of Buda, TX

Awesome service




Review of Appliance Express


Service




Review of Appliance Express

My freezer went out for the third time and I must say Appliance Express was in contact with me immediately after I contacted Whirlpool. They expressed their concern about my situation. Jonathan was great!


Adrian




Review of Appliance Express


Outstanding service




Review of Appliance Express

Appliance Express is outstanding, professional technician, quick service, friendly, appointment available within reasonable time. Excellent service and I will recommend to family & friends. Thank you.


Outstanding, professional service




Review of Appliance Express

Jonathan is a true service professional who knows not only his business and equipment but also customer care. The cost of the repair on our washing machine was not cheap but was well worth it. As a former field technician for fortune 100 company, I highly recommend Appliance Express and Jonathan Short.


Professional, prompt, efficient ⭐️⭐️⭐️⭐️⭐️




Review of Appliance Express

we’ve had these guys out twice now. Great experience both times. Their technicians are polite and tidy and efficient. Super happy with their service. Won’t hesitate to use them in the future or recommend them


Excellent professional service!




Review of Appliance Express

Would definitely use them again!


Chafe water filter




Review of Appliance Express


Warranty repair




Review of Appliance Express

Appliance Express was called to take care of a part that had broken on our dishwasher, which was still under warranty. They were prompt and, per my description of the problem, preemptively ordered the part so they could fix it on the “evaluation of merit for warranty” visit instead of having to return a second time. Courteous and professional. Extremely pleased with visit.


Great Service




Review of Appliance Express

On time very polite.


great service




Review of Appliance Express

The service tech was knowledgeable. This is a new oven and I still have some questions, and the tech took the time to explain what I wanted to know,


great job




Review of Appliance Express

Always on time and very professional. Fixed the problem with the fridge in just a few minutes.


Susan




Review of Appliance Express

Best service I’ve ever received On time problem found repaired and no mess he couldn’t do anything more thank you!!!


Great service




Review of Appliance Express

Fix it with no problems and did a very good job


Great Job & Service Wuth Brandon's Kind Attention!




Review of Appliance Express

Give Brandon a raise in salary! He is a huge asset to your firm! Friendly, focused on business and timely performance of our job's needs and parts.. !00% Pleased with the intelligent & friendly business services Brandon provided for us!


VERY knowledgeable!




Review of Appliance Express

Robert was very kind, knowledgeable, and willing to answer all my questions. Such a pleasure!


Very Impressed




Review of Appliance Express

Leo, the technician was extremely professional and very informative about my appliances. I was very impressed.


Tyler was awesome!




Review of Appliance Express

Best service call I’ve had in a very long time.


good service, good price




Review of Appliance Express


Came ready with correct part




Review of Appliance Express

Very professional, came ready with the possible faulty component to replace


Great sweet smart guy!!! Andy’s so professional




Review of Appliance Express


Awesome service




Review of Appliance Express

The service that I received was professional and prompt. Technicians were knowledgeable and quick.


Great and detailed




Review of Appliance Express

Wesley was very nice and provided all the answers I needed as well as tips and tricks to maintain our washer


Great Service




Review of Appliance Express

I prefer Appliance Express to all others for their reliable responsible speedy service and they don’t gouge you.


Very informative and thorough.




Review of Appliance Express


Excellent service!




Review of Appliance Express

Alvin was friendly, informative and fast. He makes a customer feel like he wants to help and solve his the issue.