Customer Reviews

Local Reviews
for Central Texas

Rated 4.9 out of 5 stars based on 3640 customer reviews

Our Reviews by City

Austin, TX (919)
Buda, TX (50)
Elgin, TX (20)
Hutto, TX (49)
Kyle, TX (59)
Manor, TX (27)
Tow, TX (1)
Waco, TX (42)

Map of Austin, TX

Very professional

Joseph is quite competent & professional. Great communications by Joseph & the entire team at Appliance Express. Kind of weird that I requested Tyler to return to work on same oven, was assigned Scott (via email), and Joseph showed-up at the door (after introductory phone call)....

Map of Austin, TX

Excellent Service, On Time and Knowledgeable

I appreciate the inspection and recommendation I received and followed through with the recommendation.

Map of Del Valle, TX

Great service every time!

Wesley Prater as well as other techs with Appliance Express have provided good, professional advice & service.

Map of Liberty Hill, TX

Thanks You

Map of Pflugerville, TX

Request Steve!

After having another shop diagnose our washer issues as a transmission issue, I contacted Maytag and they decided to warranty the problem. They made arrangements with Appliance Express. I knew I didn’t agree with the diagnosis of the first tech, but was happy to see that the second tech sent for repairs (Steve), was able to make his own diagnosis and repair the issue with parts on the truck. I would definitely call and request Steve again!

Map of Round Rock, TX

Great experience

Tyler was very helpful, informative and fixed our appliances.

Map of Austin, TX

Great service, excellent work

Luis was polite, efficient, and explained the repair and replacement.

Map of Kyle, TX


Loved our technician!

Map of Leander, TX

Good Service By Technician

Map of Kyle, TX

Great service, used for warranty on microwave! Tech was knowledgeable and fixed the issue.

Great experience and service

Great Technician!

The guy who came out was fantastic! Took the time to find the issue and fixed the problem - no more squeak in the washing machine!

Great Job

Got it done quick loaned me a screwdriver and had a great conversation


Very good service and very nice guy

Great job

Will definitely call them again, if needed.

Great Service

Technician was professional & friendly. Customer service was great!

Awesome! Very professional

Great Employees and work

I've had great experiences with the work and employees, as well as scheduling

Great Service, Precision Troubleshooting!

The repair man was able to quickly diagnose that my dryer has no issues and the issue was with the power outlet not providing enough power to the dryer. Once I fixed the outlet and the power issue the dryer began working perfectly again. Thank you Appliance Express for the great work!

Best Tech Ever!

Al is the best!!

Good Service

Very pleased. Friendly, professional repairman. 👍👏⭐️⭐️⭐️

Lou is top-notch

I am sure everyone raves about Lou Soldan, so add me to the list. The man is top-notch. He was very informative, welcomed questions, very courteous and engaging. Lou is now our guy. We hope to be able to request him in the future.

Excellent Service ( It was an ice maker problem; he fixed it fast !

The ice maker problem was in the lower bin. behind the French door...Luis diagnosed it quickly and repaired it in a few minutes ! It was a "warranty" repair so there was no charge !

Great service but did not receive a summary of work done.

Service representative was great.

Great service

Friendly and knowledgeable. My repair was done under warranty.

Quick and efficient

Great Service

Lou is very knowledgeable and experience for this field.

great service, good info.

price seems high


Wonderful service and very kind!!!!

Very knowledgeable, professional, and friendly

The Problem persists

Whatever Tyler do to attempt to resolve the issue, there is still an issue


Steve was very courteous and knew exactly what to do. I am very pleased.



Fantastic service. Knowledgeable, professional, quick, clean!

Maytag washer

Brandon was here for all of ten minutes. He quickly deduced the problem and replaced the faulty part.