Customer Reviews

Local Reviews
for Central Texas

Rated 4.9 out of 5 stars based on 1137 customer reviews

Our Reviews by City

Austin, TX (246)
Hutto, TX (26)
Kyle, TX (14)
Tow, TX (1)
Waco, TX (20)


Map of Austin, TX

Great Service!!





Map of Round Rock, TX

Great service





Map of La Grange, TX

Very professional and explained everything.




NATHAN WAS A GREAT SERVICE PERSON, CAME AT THE TIME THAT WAS SCHEDULED. A VERY PLEASANT EXPERIENCE WORKING WITH HIM. THANKS


Map of New Braunfels, TX

Clarence




Excellent


Map of San Marcos, TX

Dryer repair





Map of Austin, TX

Soencer




Outstanding


Map of Cedar Park, TX

Spencer




Outstanding


Map of San Antonio, TX

Great service! Prompt! Explained all!




Will use this company again! Informed me quickly regarding appt time. Then called 30 min notice. Very thorough w diagnostics and gave information..


Map of Austin, TX

Tom was great!





Map of Round Rock, TX

Great service




Awesome!!!


Irene




Tech was prompt, had the washer fixed within 45 minutes. The previous company came out twice and couldn’t fix the washing machine.


good service





Great Service




Diego was great. Very courteous. Very efficient. Even pet the dog!


Great Company and employees




Appliance Express and their employees have gone above and beyond to repair my refrigerator freezer. Everyone I have been in contact with have been very professional as well as customer service oriented. Wish more companies we're like this!


Couldn't be more pleased.




On time, professional, answered all my questions and some I didn't know to ask. 1st rate!


Pit crew fast!




Excellent experience. A very professional duo showed up following their confirmation phone call. Protective booties and a friendly smile. After a few diagnostic questions, they quickly identified the problem and resolved it. Very, very fast. Very, very satisfied.


The tech was very good and it was a pleasure to have him in my home.





Great Service!




Robert was great, he waited for me to arrive and was finished with the job within an hour.


Beatrice





Great Service, Always On Time




Servicemen are friendly and professional


Great technician




Great service. Gentleman went above and beyond to make sure all my appliances were working as needed.


Wonderful technician. I will always request her.




Loved the timeframe, always on time and so courteous


Great Service!




Joseph Cordell with Appliance Express, Did a great job, profession, informative, knowledgeable about our whirlpool dryer and other products. Kind to my pets! If my dog likes you, your good in my book. But he also really seems to enjoy his work and Appliance Express. He was timely, friendly and of course our dryer is working great! Thanks Joseph! We will keep you in mind in the future and recommend you! Take care!


Knowledgeable




Good technician!


Connor made short work of that problem. Awesome!




Very knowledgeable. Good attitude. THX!


Appliance Express
Reviewed from Google

4.9 out of 5 stars

Ryan
Ryan

5 out of 5 stars

posted 1 week ago

Lou was great! I had an issue when I tried switching over to a 4 prong power cord from a 3 prong power cord for my dryer. One of the screws fell inside of the dryer. Lou was able to disassemble the dryer in less than 20 minutes and locate the screw. He also cleaned out the lint from inside of the dryer and switched out the belt for preventative maintenance. I highly recommend Appliance Express!

Lauren Loveless
Lauren Loveless

5 out of 5 stars

posted 4 days ago

Awesome service!!!!! First off everyone i spoke with on the phone was super nice, helpful and knowledgeable. The repair tech, Liam, showed up on time early in 3 hour window with EVERYTHING he needed to repair my appliance that day! They preorder parts based on your issue description to help get you back up and running asap. Tech was efficient and did a great job!! Fixed my dishwasher like it was brand new. Thanks!!!!

Lori Cofano
Lori Cofano

5 out of 5 stars

posted 1 week ago

My washer had a nasty smell intermittently and our clothes also would smell. He ran the diagnosis codes and nothing was wrong. I asked him to remove the drum and sure enough there was mold growing on parts and sludge accumulated under the drum. Brandon was very patient as I wanted to clean the parts before he put the washer back together. Now if only Maytag could come up with a way for customers to clean the appliance without having to have a technician take the whole darn thing apart! Thank you Brandon for your patience! As far as I'm concerned, this was money well spent!

Tyler Stradtner
Tyler Stradtner

5 out of 5 stars

posted 1 day ago

Joseph was phenomenal. He took the time to explain even the smallest things and answer any questions I had. He walked us through even the most basic of maintenance items associated with all of the appliances ranging from the washer and dryer all the way to the microwave and vent hood. He really knows his stuff and you should call and ask for him if you ever need anything with your appliances.

Appliance Express
Appliance Express 4.5 star rating 143 reviews
Karol M.'s Review Karol M.
5.0 star rating

We had various annoying issues with our Whirlpool refrigerator that finally caused us to call the manufacturer before the warranty expired, and Appliance...

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Tyler S.'s Review Tyler S.
5.0 star rating

Joseph was phenomenal. He took the time to explain even the smallest things and answer any questions I had. He walked us through even the most basic of...

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Jonathan L.'s Review Jonathan L.
4.0 star rating

Lou S. did a great job for getting my washer fixed--I've tested it out twice after the repair and there is no more moaning sound that I had experienced...

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