Customer Reviews
Local Reviews
for Central Texas
Powered by Fluid LOCALOur Reviews by City
Great Service!!
prodduturi - Austin, TX
Great service
Michael - Round Rock, TX
Very professional and explained everything.
DAKOTA - La Grange, TX
NATHAN WAS A GREAT SERVICE PERSON, CAME AT THE TIME THAT WAS SCHEDULED. A VERY PLEASANT EXPERIENCE WORKING WITH HIM. THANKS
Clarence
Clairence - New Braunfels, TX
Excellent
Dryer repair
Glenda - San Marcos, TX
Soencer
Spencer - Austin, TX
Outstanding
Spencer
Ulrich - Cedar Park, TX
Outstanding
Great service! Prompt! Explained all!
Cindy - San Antonio, TX
Will use this company again! Informed me quickly regarding appt time. Then called 30 min notice. Very thorough w diagnostics and gave information..
Tom was great!
James - Austin, TX
Great service
Pauline - Round Rock, TX
Awesome!!!
Irene
Guerra - Cedar Park, TX
Tech was prompt, had the washer fixed within 45 minutes. The previous company came out twice and couldn’t fix the washing machine.
good service
Doug - Leander, TX
Great Service
Michael - Canyon Lake, TX
Diego was great. Very courteous. Very efficient. Even pet the dog!
Great Company and employees
Claudia - Canyon Lake, TX
Appliance Express and their employees have gone above and beyond to repair my refrigerator freezer. Everyone I have been in contact with have been very professional as well as customer service oriented. Wish more companies we're like this!
Couldn't be more pleased.
Charles - Kingsland, TX
On time, professional, answered all my questions and some I didn't know to ask. 1st rate!
Pit crew fast!
Topher - Georgetown, TX
Excellent experience. A very professional duo showed up following their confirmation phone call. Protective booties and a friendly smile. After a few diagnostic questions, they quickly identified the problem and resolved it. Very, very fast. Very, very satisfied.
The tech was very good and it was a pleasure to have him in my home.
Eulene - Smithville, TX
Great Service!
Annette - Austin, TX
Robert was great, he waited for me to arrive and was finished with the job within an hour.
Beatrice
Beatrice - Converse, TX
Great Service, Always On Time
Elgin - Georgetown, TX
Servicemen are friendly and professional
Great technician
Veronica - San Antonio, TX
Great service. Gentleman went above and beyond to make sure all my appliances were working as needed.
Wonderful technician. I will always request her.
Thompson - Georgetown, TX
Loved the timeframe, always on time and so courteous
Great Service!
Gloria - Pflugerville, TX
Joseph Cordell with Appliance Express, Did a great job, profession, informative, knowledgeable about our whirlpool dryer and other products. Kind to my pets! If my dog likes you, your good in my book. But he also really seems to enjoy his work and Appliance Express. He was timely, friendly and of course our dryer is working great! Thanks Joseph! We will keep you in mind in the future and recommend you! Take care!
Knowledgeable
Matheny - New Braunfels, TX
Good technician!
Connor made short work of that problem. Awesome!
Bob - New Braunfels, TX
Very knowledgeable. Good attitude. THX!
Lou was great! I had an issue when I tried switching over to a 4 prong power cord from a 3 prong power cord for my dryer. One of the screws fell inside of the dryer. Lou was able to disassemble the dryer in less than 20 minutes and locate the screw. He also cleaned out the lint from inside of the dryer and switched out the belt for preventative maintenance. I highly recommend Appliance Express!
Awesome service!!!!! First off everyone i spoke with on the phone was super nice, helpful and knowledgeable. The repair tech, Liam, showed up on time early in 3 hour window with EVERYTHING he needed to repair my appliance that day! They preorder parts based on your issue description to help get you back up and running asap. Tech was efficient and did a great job!! Fixed my dishwasher like it was brand new. Thanks!!!!
My washer had a nasty smell intermittently and our clothes also would smell. He ran the diagnosis codes and nothing was wrong. I asked him to remove the drum and sure enough there was mold growing on parts and sludge accumulated under the drum. Brandon was very patient as I wanted to clean the parts before he put the washer back together. Now if only Maytag could come up with a way for customers to clean the appliance without having to have a technician take the whole darn thing apart! Thank you Brandon for your patience! As far as I'm concerned, this was money well spent!
Joseph was phenomenal. He took the time to explain even the smallest things and answer any questions I had. He walked us through even the most basic of maintenance items associated with all of the appliances ranging from the washer and dryer all the way to the microwave and vent hood. He really knows his stuff and you should call and ask for him if you ever need anything with your appliances.
Karol M.
We had various annoying issues with our Whirlpool refrigerator that finally caused us to call the manufacturer before the warranty expired, and Appliance...
Tyler S.
Joseph was phenomenal. He took the time to explain even the smallest things and answer any questions I had. He walked us through even the most basic of...
Jonathan L.
Lou S. did a great job for getting my washer fixed--I've tested it out twice after the repair and there is no more moaning sound that I had experienced...
Lou our technician was awesome. We have always received great service the few times we have needed repairs. Fast to schedule and fix. Highly recommend!
The technician was very polite and efficient! There was an easy solution to the problem and it did not take long to fix. 🙂 I am very happy with the service provided and would definitely recommend this company to others
Quick easy and on time! Appreciate all your help! Mike Gomez was wonderful!
Mike Gomez knew what the problem was and took care of it. Friendly and knowledgeable
Great customer service! Both on the phone and in person! Their webpage is also easy to navigate and book appointments. Our technician, Lou, was very polite and thorough. He even arrived early! Lou made sure our dryer was up and running properly and that there would be no further issues before he tidied up and left. Warranty work or not, these are the folks to call!
Mike was our service man on our Whirlpool dishwasher. He came in and immediately fixed the issue.
He is the best dressed and nicest repair we have ever met. If we need any more service we will give Appliance Express a call.
From start to finish, phone call to fix, 5 stars all the way,
Our dishwasher would not dry correctly, and Lou was sent to assist us! He was professional and helpful, providing us with information that we needed to get the dishwasher to start working properly. Thanks, Lou! =)
AMAZING customer service. Our service technician, Jerry was on time. He told me exactly what he was going to do to fix the problem. Completed the job in a timely matter. Would SO recommend them!
Most efficient, professional service we have ever received on an appliance. Scheduling was easy and they arrived on time. Technician (Michael C) went above and beyond.
If the Company is Reflective of the knowledge, care, kindness, and professionalism that Lou expressed they are the best and would gladly refer others to them and I will use them again.
Thank you
Mike Gomez is an excellent technician. Not only did he help fix my dishwasher, he also took the time to educate me on the in’s and outs of troubleshooting my dishwasher so that I don’t have to call them back for something simple! This company is very fast at responding and taking care of customers needs.
Luis was very very helpful got the job done fast and was very informative in regards to cleaning/treatment for our fridge!
the costumer service was amazing and really professional . they came to my house and they took a look of my refrigerator and order the part and came the next day and fix my issue ,my guy Joseph was spectacular he even took the time to check all my doors and make tight , this company is one of the most professional company around definitely 5 star company
The person that set up my appointment was very friendly and responsive. I apologize I do not remember her name, but she caught the fact that I was using the wrong warranty provider and made she I called the correct one so I would not be charged the service fee. I had accidentally called Whirlpool directly, instead of Lowe's extended warranty.
My service technician was Luis M. he showed up right when he said he would. Made sure to put towels down so the defrost water would not get everywhere. Then fixed the issue and put my refrigerator all back together. He took his time to explain everything to me, did not act rushed, answered my questions and was very professional.
Thank you to the AE team for making this pain a little easier to deal with.
Thank you Appliance Express and Luis! Always prompt and courteous - and able to diagnose and fix the fridge issues I have....
I was very impressed with Conner - he knew what the problem was right off the bat. Will certainly use your service again.
Had my gas burner knobs springs on my Whirlpool grill convention oven go out, the repair man was amazing and quick to repair it, had to wait for parts, but the gentleman was able to repair 2of the broken knobs so we could at least cook. Amazing company, would highly recommended them.
I’m so happy with my recent visit from Appliance Express!!! Kevin came and fixed my problem in no time and was incredibly timely and very friendly. So happy and I will be recommending them to family, friends and all of my clients!