Customer Reviews
Local Reviews
for Central Texas
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Fantastic
Betsy - Austin, TX
He was so professional and kind.
Above and beyond
Benjamin - Austin, TX
Joseph didn’t just fix our fridge; he offered advice on how to keep our other kitchen appliances running smoothly for many years. That’s the kind of service that I don’t expect, but it’s awesome when I do.
Great Service!
Jamie - Austin, TX
Pricey, but good service.
Steven - Austin, TX
Andy did a great job. The only negative was that Appliance Express was working on a GE range, while their specialty is Whirlpool. That made things take a little longer than originally expected.
Excellent Service
Jeanine - Austin, TX
Awesome service
Nicole - Pflugerville, TX
Our Tech guy Joseph was really professional he gave us tips ..things to look forward to and how to fix any future problems with information to help us in advance
Great services
Tucker - Horseshoe Bay, TX
Good job
Alexan - Austin, TX
Great service visit!
Will - Georgetown, TX
Tommie was friendly, fast and fixed the problem with our Whirlpool range. Visit was covered under warranty.
Awesome service
Mike - Buda, TX
Service
Hopeful - Andice, TX
My freezer went out for the third time and I must say Appliance Express was in contact with me immediately after I contacted Whirlpool. They expressed their concern about my situation. Jonathan was great!
Adrian
Adrian - Elgin, TX
Outstanding service
Darlene - Georgetown, TX
Appliance Express is outstanding, professional technician, quick service, friendly, appointment available within reasonable time. Excellent service and I will recommend to family & friends. Thank you.
Outstanding, professional service
George - Georgetown, TX
Jonathan is a true service professional who knows not only his business and equipment but also customer care. The cost of the repair on our washing machine was not cheap but was well worth it. As a former field technician for fortune 100 company, I highly recommend Appliance Express and Jonathan Short.
Professional, prompt, efficient ⭐️⭐️⭐️⭐️⭐️
super happy customer 😀 - Hutto, TX
we’ve had these guys out twice now. Great experience both times. Their technicians are polite and tidy and efficient. Super happy with their service. Won’t hesitate to use them in the future or recommend them
Excellent professional service!
Colin - Belton, TX
Would definitely use them again!
Chafe water filter
Michael - Lakeway, TX
Warranty repair
Sarah - Cedar Park, TX
Appliance Express was called to take care of a part that had broken on our dishwasher, which was still under warranty. They were prompt and, per my description of the problem, preemptively ordered the part so they could fix it on the “evaluation of merit for warranty” visit instead of having to return a second time. Courteous and professional. Extremely pleased with visit.
Great Service
John - Horseshoe Bay, TX
On time very polite.
great service
June - Austin, TX
The service tech was knowledgeable. This is a new oven and I still have some questions, and the tech took the time to explain what I wanted to know,
great job
Doug - Seguin, TX
Always on time and very professional. Fixed the problem with the fridge in just a few minutes.
Susan
Susan - Burnet, TX
Best service I’ve ever received On time problem found repaired and no mess he couldn’t do anything more thank you!!!
Great service
Mark - Austin, TX
Fix it with no problems and did a very good job
Great Job & Service Wuth Brandon's Kind Attention!
Synthia & Steve - Austin, TX
Give Brandon a raise in salary! He is a huge asset to your firm! Friendly, focused on business and timely performance of our job's needs and parts.. !00% Pleased with the intelligent & friendly business services Brandon provided for us!
VERY knowledgeable!
David/kim - New Braunfels, TX
Robert was very kind, knowledgeable, and willing to answer all my questions. Such a pleasure!
Very Impressed
Janice - Austin, TX
Leo, the technician was extremely professional and very informative about my appliances. I was very impressed.
Tyler was awesome!
Donna - Austin, TX
Best service call I’ve had in a very long time.
good service, good price
Cindy - Stonewall, TX
Came ready with correct part
John - Austin, TX
Very professional, came ready with the possible faulty component to replace
Great sweet smart guy!!! Andy’s so professional
Hallie - Austin, TX
Awesome service
Richard - New Braunfels, TX
The service that I received was professional and prompt. Technicians were knowledgeable and quick.
Great and detailed
Renee - Pflugerville, TX
Wesley was very nice and provided all the answers I needed as well as tips and tricks to maintain our washer
Great Service
Kim - Austin, TX
I prefer Appliance Express to all others for their reliable responsible speedy service and they don’t gouge you.
Very informative and thorough.
Harold - Belton, TX
Excellent service!
Raquel - Killeen, TX
Alvin was friendly, informative and fast. He makes a customer feel like he wants to help and solve his the issue.