Customer Reviews

Local Reviews
for Central Texas

Appliance Express Rated 4.8 out of 5 stars based on 9117 customer reviews

Our Reviews by City

Austin, TX (2398)
Buda, TX (121)
Burnet, TX (112)
Dale, TX (11)
Elgin, TX (49)
Hutto, TX (125)
Kyle, TX (145)
Manor, TX (92)
Temple, TX (151)
Tow, TX (3)
Waco, TX (101)


Map of Paige, TX

Good service




Review of Appliance Express

Good service. Andy is nice trustworthy young man.


Map of Austin, TX

Warranty




Review of Appliance Express


Map of Austin, TX

Dishwasher service awesome technician




Review of Appliance Express


Map of Round Rock, TX

KitchenAid Refrigerator




Review of Appliance Express

Service Technician Mr Wesley Prater guided me on potential causes to our refrigerator. At first it appeared to be the controller board which I did evaluated it and felt the cure. It is a simple CEM card with soldered components making sense to me. But Mr Prater enlightened me that it could be but there is a potential if this did not ratify the problem, then it has to be with the harness. At first it did puzzle me due to harnesses should have dynamic relax into the design. After installing the controller board, we still had no recovery. Luckily he did have a harness available at hand and removed the ld one and replace it. Upon turning on the refrigerator, all was EXCELLENT. Reviewing the harness, I did see that it was pinched by original KitchenAid assembly person. I have had past issues wit KitchenAid with other shabby assembly. I learned a few things. Appliance Express has done a tremendous task making our refrigerator that is less than four yeas old ratify inept workmanship form KitchenAid. We do love it design but shabby work is a headache especially for my wife. Thanks to appliance Express and team member such as Wesley Prater, give me all the comfort to call them when required. I did not need to have the control card installed, but being a discipline engineer, just resolve it and move on because Murphy's lae will say that it could be an unforeseen issue in the future. Thank you again to the team!


Map of Georgetown, TX

Excellent service




Review of Appliance Express

We were at our wits end with no power from our refrigerator/freezer Jonathan spent his time unplug/plug back and it started right up


Map of Georgetown, TX

Excellent on time thorough!




Review of Appliance Express

I am a loyal customer because I have received exceptional service!


Map of San Marcos, TX

Range Repair




Review of Appliance Express

Door problem repaired expertly.


Map of Georgetown, TX

Excellent service all around




Review of Appliance Express


Map of Austin, TX

Great service




Review of Appliance Express

Scott delivered excellent service and support. We’re very pleased with the work he did to fix our washer.


Map of Austin, TX

Best Service Tech we have ever had !




Review of Appliance Express

David Zemek is excellent ... professional, proficient and friendly personality. Young man is the model of top shelf Service Tech .


Great service. Super helpful.




Review of Appliance Express


Great service




Review of Appliance Express

It’s was very pleasant and quick


Easy




Review of Appliance Express

Easy to schedule, good reminders and courteous service!


Great Service




Review of Appliance Express

Very good technician.


Great Service




Review of Appliance Express

Great service! Very Professional 👍


AWESOME!!!!!!!




Review of Appliance Express


Excellent Service




Review of Appliance Express

I’m very pleased with the service from Appliance Express. The technician was extremely professional and polite. He knew exactly how to fix our washer.


Working like new




Review of Appliance Express

David did a great job - the stove top is now working as expected


Awesome Service




Review of Appliance Express

From making the appointment to the end of the service call it just couldn’t have been easier. Lou was prompt and polite as well as knowledgeable and helpful. Thank you so much for your kind attention.


Stove Top Repair—Great Service!




Review of Appliance Express

Great job!


Great Service




Review of Appliance Express

Tech came out and did some minor adjusting on our microwave.


Great Service




Review of Appliance Express

Parts were ordered and arrived quickly. Tech installed them professionally. Overall great service


Great Service!




Review of Appliance Express

Jimmy is very professional and courteous. He got the repair work on my fridge done quickly.


Educated me about my refrigerator ice maker delivery




Review of Appliance Express

He was professional and told me why my icemaker wouldn't deliver the ice thru the shute because of small residual pieces of ice in the shute. He did not badmouth the previous tech, but was a friendly, smart, qualified technician.


Great service




Review of Appliance Express

Awesome service friendly and quick


Excellent service




Review of Appliance Express

Wes did a great job replacing parts on the dishwasher and making sure it was running well. He also advised about power surges which may affect the machine.


Great




Review of Appliance Express

Great service


Jeff




Review of Appliance Express

He was punctual and very polite. He diagnosed the problem and quickly fixed it.


Great follow up service




Review of Appliance Express


Michelle




Review of Appliance Express

Was friendly and quick


Well done




Review of Appliance Express


Maytag repair fast!




Review of Appliance Express

Clif was courteous and knowledgable.


Frig Repair




Review of Appliance Express

Did a good job diagnosing and suggesting a good repair option despite the fact that the repair part was no longer available from the manufacturer.


Excellent customer care!




Review of Appliance Express

Customer care was exceedingly professional; highly recommended.


Great service very informative




Review of Appliance Express