Customer Reviews

Local Reviews
for Central Texas

Appliance Express Rated 4.9 out of 5 stars based on 4467 customer reviews

Our Reviews by City

Austin, TX (1150)
Buda, TX (56)
Elgin, TX (27)
Hutto, TX (66)
Kyle, TX (74)
Manor, TX (36)
Tow, TX (1)
Waco, TX (58)


Map of Austin, TX

Great service




Review of Appliance Express

Luis was prompt, courteous and professional


Map of Georgetown, TX

Great service!




Review of Appliance Express

Very good!


Map of Hutto, TX

Derwin




Review of Appliance Express

Overall the rep was awesome. Excellent customer service. He answered all my questions and was above to resolve my issues


Map of Sunset Valley, TX

Great Repairman!!




Review of Appliance Express


Map of Houston, TX

Great service!




Review of Appliance Express


Map of Leander, TX

Excellent repair job




Review of Appliance Express


Map of Horseshoe Bay, TX

Great service,




Review of Appliance Express


Map of Austin, TX

First time customer. Very satisfied. Tyler was great.




Review of Appliance Express


Map of Austin, TX

👍




Review of Appliance Express

👍


Map of Belton, TX

Warranty job




Review of Appliance Express

He replaced the pad on the Microwave to see if this stop the light bulb from going out so frequently. My wife had not complaints about his servicing the unit.


Great service




Review of Appliance Express

Alvin was a awesome repair man


Good Service, Personable Rep, Solved Problem




Review of Appliance Express

Appliance Express is one of the best companies we have ever used.


Dishwasher




Review of Appliance Express

Awesome


Great job!




Review of Appliance Express

Lou was very helpful and explained everything that he was doing. He patiently answered all my questions. Great job!


Very Professional!




Review of Appliance Express

Professional. Prompt. Great service. Would definitely use again!


Did not fully complete the job




Review of Appliance Express

I move the dryer out so the technician can have room to fix the washer. After fixing the washer is done, he left the house and didn't put the washer back BTW, it took too long to schedule a service


One of the BEST Services I experienced recently.




Review of Appliance Express

Lou was very efficient and systematic. He tested everything to confirm the part needed to be replaced. Very professional job.


Great




Review of Appliance Express

Great service


Awesome service




Review of Appliance Express

Ive had Wesley with appliance express out more than once to service my homes and he is always the nicest and does a great job!


Great Service




Review of Appliance Express


Great Service




Review of Appliance Express

Andy quickly figured out the problem and fixed it. Covered under warranty.


Awesome Service




Review of Appliance Express

Joseph provided excellent service while being helpful, professional, funny, and very patient with my energetic puppy. Thanks for the great work!


Great service




Review of Appliance Express


Pauline




Review of Appliance Express


Great service




Review of Appliance Express


Great Service!




Review of Appliance Express

Arthur provided great service! He was very professional, personable & efficient. He answered all my questions.


Appliance Express Rocks




Review of Appliance Express

Had a very positive experience with Appliance Express regarding a malfunctioning under counter ice machine. Communication was outstanding. Service techs were knowledgeable, courteous and professional. I will not hesitate to refer people to them or use them again.


Great service and easy




Review of Appliance Express

I have been very impressed with Appliance Express twice now and would recommend to others. Personal touch in the office and genuinely care. Fast, Quality, Friendly


Icemaker repair




Review of Appliance Express

We have used Appliance Express before with good results so when our ice maker stopped working I called them. I was able to get an appt convenient time, with a short arrival window, and the technician had what he needed on his truck to fix the problem. Luis, the Technician, was courteous and did a great job.


Tony




Review of Appliance Express


Charles




Review of Appliance Express


Lisa




Review of Appliance Express


Great job, pleasure doing business




Review of Appliance Express

Joel was very pleasant and handled the job efficiently and professionally


Fantastic Experience!




Review of Appliance Express

What a great experience! Appliance Express stayed in constant communication, was very flexible when I needed to change the dates, and properly diagnosed the issue when they dispatched the tech. The issue was resolved in about 10 minutes after the tech arrived, and the tech was great to work with. Couldn't be happier, and highly recommend.


Kris




Review of Appliance Express

Very polite gentleman. Made the extra effort to check if I was home after getting no answer at the front door, was leaving when he saw a truck in the driveway and stopped to see if everything was all right. I was with another service provider and was able to let Al know I was the client and I needed him to provide checkup of my washer. Had he not been observant, I would have not had the service provided by him. He was excellent in his efforts to deliver the service needed. Thank you Al for your extra effort to connect with the customer. Great observation and follow through!