Customer Reviews
Local Reviews
for Central Texas
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Good service
Deborah - Paige, TX
Good service. Andy is nice trustworthy young man.
Warranty
Ann - Austin, TX
Dishwasher service awesome technician
John - Austin, TX
KitchenAid Refrigerator
John - Round Rock, TX
Service Technician Mr Wesley Prater guided me on potential causes to our refrigerator. At first it appeared to be the controller board which I did evaluated it and felt the cure. It is a simple CEM card with soldered components making sense to me. But Mr Prater enlightened me that it could be but there is a potential if this did not ratify the problem, then it has to be with the harness. At first it did puzzle me due to harnesses should have dynamic relax into the design. After installing the controller board, we still had no recovery. Luckily he did have a harness available at hand and removed the ld one and replace it. Upon turning on the refrigerator, all was EXCELLENT. Reviewing the harness, I did see that it was pinched by original KitchenAid assembly person. I have had past issues wit KitchenAid with other shabby assembly. I learned a few things. Appliance Express has done a tremendous task making our refrigerator that is less than four yeas old ratify inept workmanship form KitchenAid. We do love it design but shabby work is a headache especially for my wife. Thanks to appliance Express and team member such as Wesley Prater, give me all the comfort to call them when required. I did not need to have the control card installed, but being a discipline engineer, just resolve it and move on because Murphy's lae will say that it could be an unforeseen issue in the future. Thank you again to the team!
Excellent service
Donna - Georgetown, TX
We were at our wits end with no power from our refrigerator/freezer Jonathan spent his time unplug/plug back and it started right up
Excellent on time thorough!
Marion - Georgetown, TX
I am a loyal customer because I have received exceptional service!
Range Repair
Terry - San Marcos, TX
Door problem repaired expertly.
Excellent service all around
Sid - Georgetown, TX
Great service
Rob - Austin, TX
Scott delivered excellent service and support. We’re very pleased with the work he did to fix our washer.
Best Service Tech we have ever had !
Bill - Austin, TX
David Zemek is excellent ... professional, proficient and friendly personality. Young man is the model of top shelf Service Tech .
Great service. Super helpful.
Josh - Leander, TX
Great service
Warren - Georgetown, TX
It’s was very pleasant and quick
Easy
Sherri - Leander, TX
Easy to schedule, good reminders and courteous service!
Great Service
Carl - Georgetown, TX
Very good technician.
Great Service
Chris - Austin, TX
Great service! Very Professional 👍
AWESOME!!!!!!!
Sharon - Temple, TX
Excellent Service
Yolanda - Round Rock, TX
I’m very pleased with the service from Appliance Express. The technician was extremely professional and polite. He knew exactly how to fix our washer.
Working like new
Karen - Austin, TX
David did a great job - the stove top is now working as expected
Awesome Service
Roxanne - Georgetown, TX
From making the appointment to the end of the service call it just couldn’t have been easier. Lou was prompt and polite as well as knowledgeable and helpful. Thank you so much for your kind attention.
Stove Top Repair—Great Service!
Doris - Bastrop, TX
Great job!
Great Service
Homro - New Braunfels, TX
Tech came out and did some minor adjusting on our microwave.
Great Service
David - Spring Branch, TX
Parts were ordered and arrived quickly. Tech installed them professionally. Overall great service
Great Service!
Tom - Round Rock, TX
Jimmy is very professional and courteous. He got the repair work on my fridge done quickly.
Educated me about my refrigerator ice maker delivery
Barbara - New Braunfels, TX
He was professional and told me why my icemaker wouldn't deliver the ice thru the shute because of small residual pieces of ice in the shute. He did not badmouth the previous tech, but was a friendly, smart, qualified technician.
Great service
Marleisha - Austin, TX
Awesome service friendly and quick
Excellent service
Catherine - Austin, TX
Wes did a great job replacing parts on the dishwasher and making sure it was running well. He also advised about power surges which may affect the machine.
Great
Oscar - San Marcos, TX
Great service
Jeff
Jeff - Georgetown, TX
He was punctual and very polite. He diagnosed the problem and quickly fixed it.
Great follow up service
Aaron - Leander, TX
Michelle
Michelle - Austin, TX
Was friendly and quick
Well done
Donna - New Braunfels, TX
Maytag repair fast!
Chris - Burnet, TX
Clif was courteous and knowledgable.
Frig Repair
Bill - Wimberley, TX
Did a good job diagnosing and suggesting a good repair option despite the fact that the repair part was no longer available from the manufacturer.
Excellent customer care!
Holly - Buda, TX
Customer care was exceedingly professional; highly recommended.
Great service very informative
Susan - Andice, TX