Customer Reviews

Local Reviews
for Central Texas

Appliance Express Rated 4.9 out of 5 stars based on 4937 customer reviews

Our Reviews by City

Austin, TX (1303)
Buda, TX (64)
Elgin, TX (33)
Hutto, TX (74)
Kyle, TX (85)
Manor, TX (42)
Tow, TX (1)
Waco, TX (62)


Map of Leander, TX

Great Service




Review of Appliance Express


Map of Austin, TX

Highly Dissatisfied




Review of Appliance Express

My new dryer did not work properly within a few days of delivery. The service technician stated that it was more than likely electrical due to the age of the home. The dryer still would not work after the service team left. Upon pulling my dryer out to unplug it as recommended by the team, I found that they had put a hole through the wall and pushed the vent out the exterior of the home. I am still awaiting a response on fixing the damage to the building.


Map of Austin, TX

Great Service




Review of Appliance Express

Joesph was great and I learned so much about my dishwasher. I am a first time home owner and had no idea how that thing worked. He was super patient and was great with my dogs. I will definitely use him next time.


Map of New Braunfels, TX

Satisfaction under review




Review of Appliance Express

I have not used my dishwasher since the "repair". I questioned the repair but repair guys assured me it was done correctly. I know it's not. Guaranteed next time I use it I will be calling them back.


Map of Harker Heights, TX

Quoted on price and charged another




Review of Appliance Express

Quoted price for two items to be repaired. only repaired one but price was much higher than what was quoted for two. Gave me appt for wed, sept 10th. Showed up Sept 11th.


Map of Austin, TX

Good Fridge Service




Review of Appliance Express

Appliance Express was very helpful in getting some non-functioning components in my fridge replaced. They were very good about being prompt and getting the work done in a timely manner. The only negative is a screen panel they replaced is different than the original. Visually it is now juxtaposing the other panels on the fridge.


Map of Buda, TX

Robert




Review of Appliance Express


Map of Austin, TX

Great service




Review of Appliance Express

Great service. Very respectful and professional.


Map of San Marcos, TX

Excellent service and customer friendly!




Review of Appliance Express

The service personnel arrived just as scheduled. Both of the technicians performed a complete diagnostic test of the appliance (washer). They then thoroughly informed us how the washer was designed to function and answered all of our questions. They were extremely knowledgeable regarding the mechanics and even went through the control settings to explain how they are interactive. Color us impressed!


Map of Austin, TX

Wonderful, quick service!




Review of Appliance Express

Andy was polite & thorough.


Excellent Service




Review of Appliance Express

Al was courteous and knowledgeable, quickly diagnosing the problem with our refrigerator and efficiently repairing it. The price was right - no cost, since it was still under warranty.


Great Techs, just takes along time to get in parts




Review of Appliance Express


Great service




Review of Appliance Express

Technician was very polite and professional. He immediately identified the problem, explained everything to me and repaired the dishwasher in a timely manner.


Wanda




Review of Appliance Express

Great service and brought correct stuff to fix refrigerator the 1st time


Jim




Review of Appliance Express

The technician was very friendly and helpful.


Srini




Review of Appliance Express


Gregg Review




Review of Appliance Express


excellent, efficient service.




Review of Appliance Express

Appliance Express id the best choice for in home appliance repairs.


xx




Review of Appliance Express


Service call




Review of Appliance Express

I was not home when repair was done. My husband said he was nice and fast. Would choose again.


Great Overall Service!




Review of Appliance Express

Tyler was super helpful - fixed the washing machine quickly and shared tips on how to keep it functioning well.


Courteous and Knowledgeable




Review of Appliance Express

Will call again if We need any repairs


Great service




Review of Appliance Express

Really nice repairmen.


Great customer service




Review of Appliance Express

I had a problem with my wall oven, my Tech Lou arrived and was very courteous, Lou explained what was wrong with my unit and what I could do in the future to possibly prevent it from happening again. He was very patient in answering my questions and did so as to I could understand. I was very pleased with his professionalism and customer service, thank you Lou.


Tim




Review of Appliance Express

The service attendant was professional and efficient.


Very satisfied with technician




Review of Appliance Express

Great service


Great Service!




Review of Appliance Express

Lou/ Appliance Express were the second repairman/ company I used to fix my washer. The first repairman/ company quit trying to fix it because there was no error code shown by the washing machine. Lou came out and fixed it on the first visit. The other repairman came out three times and resolved nothing.


Fast friendly service




Review of Appliance Express

The Appliance Express team was friendly. We live a bit outside of town, so the scheduling windows of our service were a bit large (don't blame AE for that).


Great Service




Review of Appliance Express

Very professionally handled from start to finish!


Great service




Review of Appliance Express


Service was prompt and professional!




Review of Appliance Express

Our technician, Lou, was fantastic. Took the time to explain everything to me. Thank you!


Great work!




Review of Appliance Express

Andy was great and diagnosed and fixed the issue.


Great service. Very pleasurable




Review of Appliance Express

Would welcome him bsck


Great service




Review of Appliance Express


Efficient & Knowledgeable




Review of Appliance Express

Scott understood the problem, arrived with the appropriate parts, and quickly and easily fixed our dishwasher.