Customer Reviews

Local Reviews
for Central Texas

Appliance Express Rated 4.8 out of 5 stars based on 6594 customer reviews

Our Reviews by City

Austin, TX (1802)
Buda, TX (81)
Dale, TX (10)
Elgin, TX (42)
Hutto, TX (89)
Kyle, TX (106)
Manor, TX (61)
Temple, TX (101)
Tow, TX (2)
Waco, TX (80)


Map of The Hills, TX

Service is great!




Review of Appliance Express

Our Kitchenaid has had recurrent, chronic issues. Luis has been very professional and efficient in addressing these issues. He is prompt, organized and explains the issues and repairs completely.


Map of Jarrell, TX

Great Service!




Review of Appliance Express

Clift was very knowledgeable and extremely helpful. He knew his stuff!!


Map of Spicewood, TX

Professional, knowledgeable and courteous




Review of Appliance Express


Map of Cedar Park, TX

Lou is great!




Review of Appliance Express


Map of Austin, TX

Refrigerator Repair




Review of Appliance Express


Map of Florence, TX

IT WORKS!!!!




Review of Appliance Express


Map of Austin, TX

Great in the end




Review of Appliance Express

The first guy that was sent out tried very hard not to do his job. He told me that the piece that fell off was only for the people installing and they could leave the piece on or take it off. I explained that when the piece broke the door did not stay up like it did prior. He then went on to say he would try and order the part but did not know if they even had it. He said "oh, I found it". He then said he would order me two so I could have a spare. When Robert came to put on the new piece he explained the "real deal". I was very pleased with him and his knowledge of fixing the dishwasher. He was professional and friendly.


Map of Temple, TX

Highly Satified




Review of Appliance Express

Very satisfied with the timely visit and accurate assessment.


Map of Elgin, TX

Really great service!!




Review of Appliance Express

Really good communication about arrival! Makes it easy to manage our dogs! Very good and informative service with our dishwasher.


Map of Buda, TX

It’s not fixed




Review of Appliance Express

The washer still has the same problem with metal on metal squeaky noises. If it can’t be fixed you need to put it in writing so I can tell Whirlpool.


Friendly polite efficent.




Review of Appliance Express


Outstanding




Review of Appliance Express


Great and Fast Service




Review of Appliance Express

Technician diagnosed and repaired our ice maker problem quickly.


Great service, responded quickly




Review of Appliance Express

Great service, provided good information. Dog really liked him.


really great folks




Review of Appliance Express

In spite of this wretched Whirlpool product which required many repeated visits, the employees were all very helpful and nice. Kudos to Donna - Scott!


Great service




Review of Appliance Express

Good!


Very knowledgeable technician!




Review of Appliance Express

Very helpful, courteous and clean!


Mike




Review of Appliance Express

Great, very professional


Great service tech




Review of Appliance Express

Product not fixed yet. Probably needs more than the thermostat replaced.


good service, disapointed part had to be ordered and was a week getting here. Price alittle high but worth it I guess.




Review of Appliance Express


Great service, knowledgeable representative!




Review of Appliance Express


HONEST




Review of Appliance Express

Lou came out to check our dryer. It wasn't heating very well. He did a full diagnostic and found nothing wrong with the dryer. He suggested we get our vents cleaned out. Sure enough! Clog near the outer vent! Thanks, Lou, for your honest work! I'm keeping my Appliance Express magnet on my fridge!!


Great experience




Review of Appliance Express


Fridge still not cooling properly




Review of Appliance Express

The refrigerator is still not cooling the main compartment properly.


Fantastic service!




Review of Appliance Express

The service technician was very nice and quick. I highly recommend Appliance Express!


great service




Review of Appliance Express

Tyler was great. he really knew is stuff. he cared about fixing fridge.


GreAt service




Review of Appliance Express

Good


Gloria




Review of Appliance Express

Satisfy


DRYER




Review of Appliance Express

SCOTT DID AN AMAZING JOB


Perfection




Review of Appliance Express

Very professional. Excellent service and communication. Covered shoes before entering our home. He was polite and introduced himself. He explained everything he was doing as he did it. He even asked permission to move the fridge. Got some mats from his vehicle to prevent damage to the floor. It was an overall pleasant experience.


Barbara




Review of Appliance Express

Very pleased with the service provided by Noah. He knew exactly what to look for and fixed the problem promptly. Great customer service! There was no cost associated with the service request as dishwater is under warranty.


Great service questionable product




Review of Appliance Express

Hi. Great service and company scheduling,very together. This fridge icemaker is giving me grief. He has come out twice now i need to call them because same issue is happening.


Great service!




Review of Appliance Express


Clif was awesome!!!!!




Review of Appliance Express

Clif not only fixed the problem with my dryer, he was very knowledgeable and professional. Great service in a timely manner.


Davey




Review of Appliance Express