Really great service! I had couple of warranty requests through my home builder Pulte and everytime one their personnel showed up, they were very patient, knowledgeable, and provided excellent service. Highly recommend them.

I have to take a moment to recognize Joe Z. from Appliance Express for his outstanding service in repairing our washer, which had been down for over two months due to multiple parts being on backorder—largely because of current tariffs. Appliance Express went above and beyond by thoroughly identifying every part that needed replacement and promptly reporting it all to the manufacturer. This allowed me to simply follow up with Maytag for status updates. Once the parts finally arrived, they scheduled our service within three days. Joe, the technician assigned to the job, essentially rebuilt our washer like new—at no additional cost to us. Thankfully, the warranty covered everything. Joe also took the time to explain what likely caused the breakdown and offered tips on how to prevent it from happening again. The world could definitely use more service professionals like Joe—knowledgeable, thorough, and genuinely caring about the customer experience.

Kept us informed of the arrival time and explained what needed to be done. Did a great job.

The overall visit went well, however, the oven is not working again...it keeps flipping the electric switch off.

Excellent service company. The techs have always been very professional and great to have work on our appliances. Highly recommended.

Quick and easy fix - thank you!!

Jonathan, was great. He called to say he was on the way and arrived in the time that I was told. He diagnosed the problem and kept me informed in what he was doing from start to finish. Very professional and friendly. Jonathan took great care of us seemed that he cared about our problem with the freezer and our disappointment in the product. He seems to be just a good guy all around, good employee. I hope that y'all take as good of care for him as he did for us good employees are hard to find.

Justin has been one of our main technicians on this project and always has a great attitude and knowledge. He’s always professional and courteous.

Appliance Express has been great. My extended warranty company sent out a competitor that wasn't able to fix our fridge after 2 months of going back and forth with our problem. Appliance Express was then assigned the task, they correctly diagnosed the issue and fixed it within 2 weeks (specialty parts were needed). Their invoices are detailed as to what was performed and discussed, competitors wrote a basic one line note of what they did. Professional and courteous technicians. Would call them again for future issues.