I had an appliance emergency. I needed an appliance repair person fairly quickly. I started to do a google search in the Georgetown area on a Friday afternoon and needed the appliance fixed by Saturday afternoon. I started to make calls to a number of places that were recommended on line but only one organization actually picked up the phone. That was Appliance Express. Not only could they help me, they could send some one out in the time frame I needed. Lou showed up earlier than scheduled, which was perfect, and quickly assessed the situation. He not only fixed my problem but also helped me with another issue that I asked him about and didn't even hesitate to do so. Excellent service in a timely manner. I highly recommend!