Schedule Appliance Repair Service

About Your Appointment

APPLIANCE REPAIR COST

Our service call and diagnosis fee is $149.99 on most items.  For a 2nd appliance in the same home, it's $119.99.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Buddy S.
09/10/2024
The Touch Pad and Control Board went out on our JennAir oven. We called Appliance Express, and they sent out Matthew Z. He was great; very articulate explaining what needed to be done. The necessary part was on back order, however, so we had to wait until it arrived. We asked for Matthew to be the tech to install it, and Appliance Express did so. Once AE got the part, they set up our appointment with Matthew. He is quite efficient and a pleasure to deal with. We can use our oven again -- Hooray!
Overall Experience
debbie stella
09/02/2024
My old washer died-it was pronounced dead by Sterling from Appliance Express. He was very patient and helpful as I asked all the questions about buying another washer; also has some helpful tips and recommendations for me.
Overall Experience
Jonathon Schetzsle
09/02/2024
Paul Brock - I believe was his name. Excellent service and expertise. Thank y’all!
Overall Experience
Edna Earl H.
08/07/2024
Do you need an appointment with a certified factory repair technician for appliances Whirlpool, Maytag, KitchenAid, JENN-AIR? The APPLIANCE EXPRESS repair business made me an appointment with Lou S. located in Waco TX, phone 1-800-253-1301. Lou S., a Professional Certified repairman at the Waco & surrounding areas for factory Certified service (repair), Waco, TX Area. 1-800-253-1301. Lou S. came with a large bag that had technical supplies to test everything to pinpoint the problem at no cost to the owner who is registered as the owner with a factory service warranty protection under one-year new appliance and with an extended warranty (over 12-month-old appliance). I highly refer this certified repair technician Lou S. to repair your appliance, and that you purchase your extended warranty from "Appliance Express" who will fix or replace your appliance. MAKE YOUR APPOINTMENT THROUGH THE home office that refers repairmen to all areas of Texas including Austin/Waco Areas for fast repairs to washing machines, etc. Phone (512) 819-0670. The website: www.applianceexpress tx.com for appointments or to purchase extended warranty plan. You need to first make the appointment through the home office to have the labor and parts paid for by the warranty.
Overall Experience
Nicole Baratta
08/02/2024
James K. was amazing. He found the problem when no one else could and left detailed notes so I knew exactly what was going on.
Overall Experience
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HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!

YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.