"Arrived on site to inspect trash compactor not working. Upon further inspection, I tested the unit and the ram compacted and when it returned to its home position, it began to make a popping noise. I tested the upper limit switch and found it bad. I am ordering the upper limit switch and scheduled return service for 04/25/24. ; ordrng 1 WP777811 (Upper limit switch)"

"Arrived on site to inspect washer noises. Upon further inspection, I found the customer had started a load of laundry with a sheet and a few towels and the customer had stopped the cycle due to the noise beginning. I restarted the cycle and immediately heard the noise which was the pulley rubbing the shield. While the unit was in the cycle, I looked underneath the unit and found the pulley shield sitting on the floor. I drained the water from the unit and tilted the unit back to find the front leveling feet all the way up and the bottom of the cabinet sitting on the floor and the rear leveling feet were down approximately one inch raising the back portion of the unit off the floor. I lowered the leveling feet and then adjusted the unit to completely level the unit and retested by filling the tub assembly with water and watching the tub lower. I found with the articles in the tub and the tub full of water approximately half way, where it was when I arrived, the tub now site approved half an inch from the floor. Retested and the unit is operating as designed. No water leaks observed during service, job completed. No charge as this issue should have been corrected at the previous service call."

"Arrived on site to inspect dishwasher not responsive. Upon further inspection, I found the unit has power and placed kit into diagnostics showing error code F8E1-valve. I cleared the code and continued with testing. I found no water entering the unit and found the valve, under the sink, was left turned off by the builder. Turned the water on and restarted testing and the unit operated as designed. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed."

"Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes and tested. The unit operated as designed with no unusual noises. The customer advised the noise is loud regardless of the size of load she washes. I tilted the unit back and found the pulley shield falling off on the right side (photo) due to the mounting bolt missing. I removed the pulley shield and found the be,t had been rubbing on the shield and the belt is fraying. I found the pulley had been rubbing on the shield as well. I removed the pulley and found no gearcase oil. I replaced the cam assembly and belt and calibrated the unit and retested. Unit is operating as designed. I advised the customer to monitor the unit and if it begins to make the noise again to contact our office to schedule service, at which time, the gearcase would probably need to be replaced. No water leaks observed during service, job completed."

"Arrived on site to inspect dryer noises. Upon further inspection, the customer provided a video of the noise which they said will start after approximately five minutes of operation. I found the noise to be the blower wheel vibrating after it heats up and expands. I disassembled the unit to find the blower wheel broken (photo). I removed and replaced the wheel and retested is operating as designed. No lint observed and no water leaks observed during service, job completed."