Frigidaire dryers have an internal diagnostic system that diagnoses problems with your dryer and then displays an error code to let you know what the problem is. One such error code is e64.
The e64 error code means that your dryer’s heating element is faulty and needs to be fixed. It can also sometimes be caused by another component in your dryer becoming defective, which will stop the heating element from working.
To inspect, and if necessary, repair or replace the heating element or another component in your dryer, you will need to gain access to the components, which involves disassembling your dryer. Simply follow our step-by-step instructions in the guide below.
This guide covers all major Frigidaire dryer models, including:
41749012890
41749022890
41759012890
41759022890
DE6500ADD1
DECSFL3
DEILL2
DEISFL2
DESFL2
DG8800PW0
DG8800PW1
F31C336CS0
F31C336CS1
F31C336CT0
FDE336RES1
FDE336RES2
FSE748GFS0
FSE748GFS1
GLER331AS2
GLER341AS2
GLER642AS3
Step 1 – Disassemble the dryer
To access the heating element and other internal components in your Frigidaire dryer, you will need to take the top and side panels off.
Here’s what you need to:
- Start by turning the power off to the dryer.
- Remove the vent and then pull the dryer out from the wall or its cabinet so you can work on it.
- Next, remove the back, side, or lower access panels. All you need to do is unthread the screws that hold them in place, and they should clip out of position and be able to be removed. For some dryers, you may need to first remove the control panel before you can remove the top and side panels.
- Once the panels are removed, check if you’re able to access the heating element. If not, the dryer drum will need to be removed. You can do this by releasing the drive belt from the idler pulley and then the drum should be able to be pulled out.
Step 2 – Check the heating element
The next step is to check the heating element. The heating element is responsible for heating the air that circulates around your dryer. When it becomes defective, your dryer will stop working and the e64 error code will appear.
Simply follow these instructions to check the heating element:
- Start by locating the heating assembly.
- Next, disconnect the wire harnesses connected to it and the high-limit thermostat, thermal fuse, and heating element connections.
- Check that all the wiring is intact and not defective. If any of the wirings are damaged, they will need to be replaced.
- Unthread the screws that hold the heating assembly in position and then remove the heating assembly.
- You should now be able to access and remove the heating element.
- Next, test the heating element coils with a multimeter. If the element coils don’t have continuity they will need to be replaced. If the heating element does have continuity, it is working correctly, and you can reattach it into the dryer along with the heating assembly components.
- To install a new heating element, you need to place it into the dryer where the old one was located and then reattach all of the wirings and secure it into position with the screws you removed earlier. Once the heating element is attached, you need to reattach the heating assembly components.
- Once the new heating element is installed, turn your dryer on and check if the e64 error code has gone and that your dryer now works. If you are still getting the e64 error code, you will need to check the thermal fuse (see below) or call a qualified technician to come and inspect your Frigidaire dryer.
Step 3 – Check the thermal fuse
If the heating element is working correctly, the next step is to check the thermal fuse to ensure it is also working. The thermal fuse is there to turn your dryer off when it overheats. Sometimes, the thermal fuse can blow which then stops the heating element from being able to operate leading to an e64 error code to show on the display screen.
Here’s how you test the thermal fuse:
- Locate the thermal fuse in your dryer.
- Test the thermal fuse with a multimeter for continuity.
- If the test shows it doesn’t have continuity, you will need to replace the thermal fuse. If the fuse is working, move on to step 4.
- To replace the thermal fuse, take the old one out and then attach a new one in its place (make sure you get the correct part for your model Frigidaire dryer).
- Once a new fuse is installed, turn your dryer on and check if the error code has gone. If not, you will need to check the cycling thermostat (see step 4).
Step 4 – Check the cycling thermostat
Some models of Frigidaire dryers have a cycling thermostat that is there to monitor the temperature in the dryer. If the thermostat stops working, this can cause the heating element to also stop working, which results in an e64 error code being displayed.
Here’s how you test the thermal fuse:
- Check your user manual to ensure your dryer has a cycling thermostat.
- If your dryer has a cycling thermostat, locate the cycling thermostat and then test it with a multimeter for continuity.
- If the thermostat fails the test, replace it. If it passes the test, go to the final step in this guide.
- To replace the thermostat, you need to take the old one out and then attach a new one in its place (make sure you get the correct part for your model Frigidaire dryer).
- Once the new cycling thermostat is installed, turn your dryer on and check if the error code has gone. If not, proceed to the final step.
Step 5 – Replace the main control board
If checking and/or replacing the heating element, thermal fuse, and cycling thermostat didn’t remove the e64 error code, your final option is to replace the main control board. However, given the cost and uncertainty that replacing the board will fix the problem, you may decide the better option is to buy a new dryer.