GE washers are usually pretty reliable appliances, but even the most reliable washer has issues sometimes! If your top loader washer experiences a power surge or electronic glitch, it may become frozen and need a reset. If you’ve got a SmartHQ washer, you might need to reset the WiFi connection as well. Feeling overwhelmed? Don’t be! This process is actually very simple— just follow our guide to find out what to do.
This article applies to all popular models of GE washers, including:
CATL160RBL
CATL260RBL
GTWN2800D1WW
GTWN4250D0WS
GTWN4250D1WS
GTWN4250M1WS
GTWN4950L0WS
WASR3110W0AA
WASR3110W0WW
WBSR1060T2AA
WBSR1060T2WW
WBVH6240FW
WHDSR109J5WW
WHDSR315DAWW
WHDSR316G0WW
WHDSR316G1WW
WHRE5550K2WW
WJRE5550K2WW
WJSR2080T2WW
WJSR2080T5WW
WPRE6150K2WT
While a reset is helpful, it won’t fix every issue. If your GE washer is leaking or has an obvious issue that needs repairing, a reset won’t do much—it’s not designed to fix mechanical or technical issues. Here’s when a reset is most often needed:
There are three main methods of resetting your GE washer—a reset of the electronics, a motor reset, and a reset of the Wifi.
Note that this step only applies to GE top loaders from the Smart HQ range. If your appliance doesn’t use WiFi, disregard this section. These appliances have the advantage of letting you control your washer remotely from your smartphone. While you can still use your washer without a WiFi connection, you won’t be able to enjoy the benefits and convenience of WiFi connectivity. Only try this step once you’ve already tried the previous two methods.
Also, ensure you’ve tried reconnecting to your washer using the SmartHQ app—sometimes the process of trying to connect can fix the issue. We also recommend you try closing and reopening the app before you move on to more in-depth troubleshooting.
Once this is done, the WiFi indicator light should stop blinking and your washer will show in the app. You’ll now be able to control and check on the progress of your GE washer from the app.
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