for Austin, TX
Ken - Austin, TX
The new part worked
Miguel - Austin, TX
Very good technician customer service
Excellant service and Fair Price
Lisa - Austin, TX
I will refer all my family and friends. Very impressed.
Right on time
Robert - Austin, TX
I like how they call the day before to narrow the window they will be coming. Always fix the problem, too.
Customer Feedback - Austin, TX
Leo was great!!
Lenel - Austin, TX
Technician was helpful.
Mike - Austin, TX
J - Austin, TX
Thomas was incredibly friendly and professional. One of the best customer service experiences my husband and I have had.
Kevin - Austin, TX
Robert was very friendly and turned a simple solution into a teachable moment!
Very professional and timely well done job.
Arasb - Austin, TX
fast efficient repair
Paul - Austin, TX
and the repairman, Robert, was knowledgeable and nice.
Terrific Service Man
Tim - Austin, TX
Once again our service man came out on time and very pleasant to be around and helpful in his knowledge of his product.
William - Austin, TX
Wesley was very competent, quickly knew the nature of the problem.
What a nice young service technichan
Rebecca - Austin, TX
Rivers - Austin, TX
Technician was an expert in the area of service needed. Was patient and took the time to explain it properly.
Mr martinez - Austin, TX
Jesus - Austin, TX
Ice maker repair
John - Austin, TX
Service Tech Brandon was outstanding. Excellent knowledge, well prepared, helpful with explaining issues and prevention of further problems.
Lisa - Austin, TX
Luis did a great job for us!
Mr Shaishav - Austin, TX
Luis is a good technician and he knew with certainty what the issue was with my refrigerator.
Patrick - Austin, TX
Clif is very knowledgeable and did a great job repairing my fridge, and did a thorough check of the entire system while he was in there!
On time, great service and quick answer to repair my refridgerator!
Mrs Rene - Austin, TX
Luis arrived a little early and got right to work. Figured out what was wrong with the ice maker, got it fixed and working! All in 30 minutes! Great job!
Isaac R - Austin, TX
Vicky - Austin, TX
He found the problem quickly.He explained the problem,and removed the problem.I had Great Service.
Liu - Austin, TX
Benjamin - Austin, TX
John - Austin, TX
Awesome service and quickly fixed problem!
Trevino - Austin, TX
Mr Elmer Dangerfield - Austin, TX
Gas Stove Repair
Ryan - Austin, TX
On time, quick, professional, and most importantly - fixed the problem with our burner!
Bekdache - Austin, TX
Job done! Well.
Mohamedali - Austin, TX
Our broken oven inner door glass screen needed replacing. Lou came prepared, knew his task well, performed it effortlessly, efficiently, and was done before I even had time to say hello! No muss, no fuss. Even cleaned up with his portable vacuum when done. More impressively, he engaged my two little ones as "helpers" which they were thrilled to be. I was more concerned about them being a nuisance and hindrance to him but he was quite happy to engage with them. Who knows, he may have planted the seed of interest to be future technicians. The little things that leave an impression for when you need appliance repair help again.
Mrs - Austin, TX
Thanks for the professional, friendly service.
William - Austin, TX
Luis, my serviceman, was prompt, courteous, and did an excellent job.
Ann - Austin, TX
Great service - on time and efficient! My serviceman was great!
prodduturi - Austin, TX
Spencer - Austin, TX
Tom was great!
James - Austin, TX
Annette - Austin, TX
Robert was great, he waited for me to arrive and was finished with the job within an hour.
Very efficient and helpful!
Feliksa - Austin, TX
Lendell - Austin, TX
Excellent service. Techs explained what they were doing every step of the way. Actually gave advice on helping to maintain optimum operation in the future.
Ms - Austin, TX
Lee - Austin, TX
Appreciated respect for my time. They called to let me know my tech would be here soon. Brandon called me when he was actually on his way and was on time. Diagnosed problem quickly and explained pricing for repair. After considering everything including age of the appliance I opted to buy a new one. Very pleased with service! Would definely call them should need arise, and would recommend them and Brandon in particular.
Robert - Austin, TX
Joseph was personable and knowledgeable. He found and fixed the issue within 2-3 minutes of starting. Excellent work.
Leslie - Austin, TX
Excellent and informative technician. Superb service!
S - Austin, TX
Pouran - Austin, TX
Excellent customer service
Mrs M - Austin, TX
Luis Morales diagnosed the issues with our Whirlpool refrigerator and came back to install parts, all under warranty by Whirlpool. We were impressed with his technical knowledge and excellent customer service, and would definitely request him when we need service in the future.
Plappert - Austin, TX
Lou was awesome, prompt and professional
14608 Iveans Way
Johnson - Austin, TX
MGDB855DW Arrived on site to check unit for long dry times and af error, dryer was heating and working as designed, I found house duct had restriction, demonstrated air flow of unit with the duct attached and without attached, changed the vent hose to a new metal one Mrs McCracken provided, will need to have the duct professionally cleaned, dryer free of lint at the time of service
Whirlpool electric dryer burned out heating element coils .
arrived on site to inspect washer making grinding noise during spin cycle. Upon further inspection, I placed the unit in diagnostics and tested. No error codes appeared so I continued with testing. During agitation, the unit made a screeching noise, but other than that, the unit operated as designed with no error codes at the end of testing. I removed the washplate and hub ad inspected both and both looked good. I removed the cam and inspected it and found that it was worn and possibly slipping causing the screeching noise. I replaced the cam with a new one and tested the unit extensively on gentle agitation and heavy agitation with ad without water in the tub and the unit did not make any screeching noises. The unit operated as designed. No water leaks observed during service, job completed.
Whirlpool side-by-side refrigerator evaporator fan of making too much noise
arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics and tested with no error codes at the beginning of testing. When unit was to dispense water into the unit, there was no water. I looked underneath the sink at the water connection and found that the water line was turned off. I turned the water on and continued with testing. Unit operated as designed with no error codes at the end of testing. I recommended some tips on use and care for the unit to the customer. No water leaks observed during service, job completed.
Over the range microwave vent hood , making a mall rattling noise
WTW8040DW4 Arrived on job for complaints of washer shaking. Ran diagnostics and calibration. Rear foot adjust to balance washer. No leaks detected at time of service.
Maytag dishwasher MDB7749SBM3. Arrived on site to diagnose a dishwasher that had a burning smell and stopped running. Tested unit and found main control failed and shorted out. Also noted wiring harness damaged due to electrical short. Replaced harness and control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Arrived on site for unit not heating or drying dishes. Found rinse aid present, ran diagnostic test, found heating element to be good, found faulty control board. I replaced control board, unit tested good.
arrived on site to inspect cooktop knobs. Upon further inspection, I found that all of the bezels were loose and were keeping the knobs from turning properly and getting wedged under the knobs. I removed and replaced the bezels and tested the turn ability of the knobs and all function properly. I answered all questions the customer had about the unit and gave tips on usage and cleaning of the unit. No gas leaks observed during service, job completed.
Whirlpool refrigerator WRS571CIDM02. Arrived on site to replace control board and user interface for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics and no error codes appeared so I continued with testing. The unit operated as designed and there were no error codes at the end of testing. I questioned the customer on the type of detergent they used and she advised liquid dawn dish soap. I advised the customer that the dawn is not recommended for the dishwasher and explained why. I googled dishwashing detergent and rinse aid and showed the customer what she should be using and how to use it. I recommended tips on keeping the unit clean such as cleaning the filter and types of cleaning agents to use. No water leaks observed during service, job completed.
WRF535SWHZ01 Arrived on site to repair unit for no ice production, was informed that they had a issue with the water pressure and I found that the ice fill tube was frozen I cleared out the ice in the ice fill tube and verified water operations with no issues unit has no water leak at the time of service
WUW35X24DS Arrived on site and replaced the door, due to broken handle, verified operations no water leak present at the time of service unit was moved to 1232
MEDC400VW0 arrived on site to repair unit for noise I found coins inside of the drum removed coins and a debris and cleaned out all the lint out of the unit recommend to have the house vent professionally cleaned out, I cleaned out the screen located on the house exterior vent, dryer free of lint after service
WED4616FW0 Arrived on site to check unit for not starting, I found the wall outlets was burnt and damaged the prong on the power cord, wiring on the dryer checked good, informed Mrs she will need to have the wall outlet corrected by a electrician, and that the power cord is not covered, gave info where to get one, unplugged the power cord from the outlet and instructed not to use dryer until issue is corrected, dryer and duct free of lint at the time of service.
GSH25JSDDSS Arrived on site to repair unit for leaking water at the icemaker, I found that the water valve was faulty and not fully closing allowing water to enter the unit, replaced the water valve and verified ice fill tube is not leaking,
Whirlpool refrigerator fridge door frost building up in the freezer section
Arrived on site and customer has a video of the washer making a squealing noise during the last six minutes of the cycle. There was a previous washer of the same model in the home before this one that made the same noise. Whirlpool has since switched out to an entirely new washing machine and customer is now experiencing the noise with this washer. set washer into diagnostic cycle and could not duplicate the noise the customer has the video of. Spoke with tech line Sr7722943008 And they recommended replacing the drive system. Replaced gearcase, wash plate, rotor, stater, and clutch. Ran spin cycle again and test 51 and still no excessive or abnormal noise heard. No water leaks from connections at time of service, job complete
Maytag gas dryer, burning smell, needs to be converted to propane from natural gas
IX5BBEXDS01 Arrived on job to replace harness and thermistor. Removed ice from evaporator and replace harness and thermistor test heater,good. After replacement of parts test air flow and cooling. No leaks detected at time of service.
Amana washer NTW4605EW0. Arrived on site to diagnose a washing machine that is filling when not in use. Tested unit and found cold water valve not closing all the way causing tub to fill up when homeowner is not using washer. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
IKEA slide in range , blower error
Ge refrigerator-installed updated inverter control
Refrigerator-installed updated control kit
WMH53521HZ Arrived on site to repair unit for not powering on, I found that the fuse was reading open, checked unit and door switches and wiring checked good, replaced the fuse and verified operations heating a cup of water with no issues, unit is working as designed,
KitchenAid cooktop infinity switch burned out
Ice machine-replaced faulty bin thermistor and water sensor
arrived on site to inspect washer leaking from the bottom of unit. Upon further inspection, I placed the unit in diagnostics and tested. There were no error codes so I continued with testing. I found that the unit is leaking at the bottom of the door. Upon completion of testing with no error codes at the end, I found that the bellow drain area was badly clogged with debris. I removed and replaced the bellow and tested again and no leaks found. I advised the customer of my findings and the repair I completed. No water leaks observed after service, job completed.
JMC8130DDS Arrived on job for complaints of door separating. Front panel support came off front panel now bottom of door not attached. Door not safe to use. Will need front panel. Part not showing to be available.
WFW92HEFW0 Arrived on job for complaints of F1E1 code. Check wire and electrical supply all good. Replaced control and test, operation normal. No leaks detected at time of service. Job complete
MEDB725BW0 Arrived on site to check unit for long dry times, I found that the unit blower housing was clogged with lint and not venting correctly, I cleared out all lint and debris and verified air flow operations, also chanced the auto dry level from c1 to C3, dryer and duct free of lint at the time of service.
Whirlpool gas range , co readings
Whirlpool French door . Icing
WRS586FIEM01 Arrived on site to repair unit for no ice production, I found that the icemaker was not responding, the emitter recvr boards checked ok, Ice maker had power but was unrewponsive, the module is defective and the icemaker will need to be replaced. Replaced the icemaker and it started filling with water, no water leak present at the time of service
MDB4949SDZ0 Arrived on job for complaints of door not closing. Striker out of position blocking. Replaced striker and door now working normal. No leaks detected at time of service. Job complete.
Samsung dryer DV50K8600EW/A3. Arrived on site to replace idler pulley for dryer. Replaced pulley assembly and tested unit. Found all is functioning properly at this time.
Replaced dispenser in dishwasher for lack of dispensing rinseaid
Arrived on site and found left side of control panel is unresponsive, replace control panel and it is now operating properly. Job complete
GTW485ASJ0WS Arrived on job to replace buttons. After replacement of buttons test operation. No leaks detected at time of service.
KRFF707ESS01 Arrived on job for complaints of noise and warm temperature. Customer thawed unit already so I removed cover to inspect and found the thermistor in wrong position. Moved thermistor to rear top as Whirlpool wants. Job complete
MFI2665XEW6 arrived on site to repair unit for no ice production, I confirmed no ice and found ice maker module not responding electrical failure, replaced the ice maker assembly kit and verified operations, no water leak present at the time of service
Arrived on site and inspected washer and found error code for Long drain, found drain pump catch is blocked by debris and there is no water flowing through it. After clearing drain pump ran a diagnostic cycle and it is now operating properly. No water leaks from connections at time of service, job complete.
WRS571CIDM02 Arrived on site to repair unit for freezing items in the fresh food section, i did confirm the items were freezing, the fridge temp was set to 35 degrees, I informed Mr Baydu that the recommendation per factory is 37 and may need to raise higher to avoid freezing, temps can go to 45 degrees, unit is working as designed, no water leak present at the time of service
Arrived on site and found heating element is operating properly, found several upper rack plastic pieces are missing or broken. Will need to order all pieces, no water leaks from connections at time of service, job complete.
KRFC300ESS01 Arrived on job to replace door. After replacement of parts test gasket. Operation normal. No leaks detected. Job complete
Arrived on site and found ice production is good, took 1 picture. Found temperature in freezer is 4-5 degrees. Temperature in fresh food is 40-42 over temp alarm is beeping but after clearing it has stopped. Alarm was likely due to doors being opened for a while when last diagnosis happened. No water leaks from connections at gime of service, job complete.
WDT710PAHZ1 Arrived on site to check unit for not drying the dishes, I ran service test and all functions checked good, heated is working and unit is working as designed, informed Mrs to use rinse aid to assist with drying and how to adjust, also gave tips for optimal performance, no water leak present at the time of service
WFG320M0BS3 Arrived on site to diagnose gas smell. Found unit to be operating leak free. No smell detected during testing. Advised customer on findings and demonstrated diagnostic process. All checks good.
Arrived on site and replaced motor pulley, and repair kit, and handle diagnosed on previous visit. After replacement dryer is working properly, job complete arrived on site and replaced motor pulley, and repair kit, and handle diagnosed on previous visit. After replacement dryer is working properly, job complete
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $99.99 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.