Local Reviews
for Austin, TX

Appliance Express Rated 4.8 out of 5 stars based on 1146 customer reviews

Map of Austin, TX

Great Service




Review of Appliance Express

Andy quickly figured out the problem and fixed it. Covered under warranty.


Map of Austin, TX

Tony




Review of Appliance Express


Map of Austin, TX

Fantastic Experience!




Review of Appliance Express

What a great experience! Appliance Express stayed in constant communication, was very flexible when I needed to change the dates, and properly diagnosed the issue when they dispatched the tech. The issue was resolved in about 10 minutes after the tech arrived, and the tech was great to work with. Couldn't be happier, and highly recommend.


Map of Austin, TX

Wonderful experience!




Review of Appliance Express

Joseph called 30 minutes prior to our appointment and was very polite and courteous when he arrived. He was very knowledgeable and I felt confident he could diagnose and repair my refrigerator. The appointment did not take long and Joseph made sure we were satisfied with the work. Thank you!


Map of Austin, TX

Great Service




Review of Appliance Express

Technician was very nice and efficient!


Map of Austin, TX

work on my steam oven




Review of Appliance Express

professional, courteous and great work


Map of Austin, TX

Michael




Review of Appliance Express

Very professional service


Map of Austin, TX

Great service




Review of Appliance Express


Map of Austin, TX

Title




Review of Appliance Express


Map of Austin, TX

good service




Review of Appliance Express


Great Experience




Review of Appliance Express

Lou was great and was so friendly to my very scared dog.


Thank You!




Review of Appliance Express

Great Service by Lou. Knowledgeable and professional.


An inspiring tradesman




Review of Appliance Express

Wesley P. should be the face of the next generation of tradesmen! Honestly, he should probably teach the older folks how to do their job in this new world of modern consumers/homeowners. Wes was polite, knowledgable, patient, and concise. Most of all, he was enthusiastic about his job and the service he provides. My wife does not do business with any company that only knows how to use a telephone. But we were able to book our appointment through emails, so that's something good I can say about Appliance Express the company. The charge for labor and parts seemed to be standard/market rate, I guess? I don't really have much on the company, generally. So, truly, this endorsement and review is entirely due to the individual we were assigned -- Wesley P..


Booking and service went great




Review of Appliance Express


Great service




Review of Appliance Express

Helpful tech


Thank you




Review of Appliance Express

Solved my problem immediately and checked for any other problems.


Great Service




Review of Appliance Express

Lou was professional, knowledgeable and kind! Can’t ask for more!


Great service




Review of Appliance Express


Great Service - Quick and Effective




Review of Appliance Express

Ron our tech, came in and got our washer working ALMOST IMMEDIATELY. He even had the part needed on hand. Truly a pro!


Great service




Review of Appliance Express


Ken




Review of Appliance Express

Very timely and professional


Great service




Review of Appliance Express

Excellent


Great friendly service




Review of Appliance Express


Good service




Review of Appliance Express

Wes was real good at explaining our options in regard to a costly repair or replace the unit.


Job well done




Review of Appliance Express


Great Service




Review of Appliance Express

Our Service Tech was great. He was polite, personable and knew his craft. He fixed our refridgerator quickly -- and it was a bit of a mystery as the appliance was brand new. There was no charge...which I appreciated. Will definitely call the next time I need appliance repair!


Fridge repair




Review of Appliance Express


Very good service




Review of Appliance Express

The repair person was on time and well prepared. He was courteous, diagnosed and explained the problem, and had it fixed in under an hour. We are pretty happy customers.


We have Ice (the good kind)




Review of Appliance Express

Luis arrived early, brought everything he needed to diagnose and repair the problem - in FIFTEEN minutes! I’m a happy camper!


Gina




Review of Appliance Express


Professional service




Review of Appliance Express


Fridge Fix




Review of Appliance Express

Great experience


Great service




Review of Appliance Express

The technician was prompt and efficient. He went out of his way to make sure we knew what parts to get.


Paul did a great job.




Review of Appliance Express

Paul Ready called me en route to my home and arrived on time. He diagnosed the problem as an issue with the installation of the dryer periscope vent. He resolved the issue and was finished within 30 minutes. Thank you, Paul.


I knew exactly when Paul would arrive.




Review of Appliance Express

I hate when I have to take a day off work to wait for service and cant get other things done because of a long "maintenance window". Appliance Express let me know the day before of a 4 hour window, And the day of service that was narrowed down to less than 30 minutes.


A little disappointed




Review of Appliance Express

Problem was identified but service techs didn’t have materials to make repair. Told me how to do it but it was more difficult than I thought and still not fixed.


Karam




Review of Appliance Express

Great


Responded quickly to my request. Kevin was very knowledgable, polite and completed work quickly.




Review of Appliance Express


Good service




Review of Appliance Express


Great service, fixed it like new.




Review of Appliance Express


Super service




Review of Appliance Express


Tyler was great!




Review of Appliance Express

Prompt, quick, easy, effective. No issues. Great service.


Quickly assessed and solved the problem




Review of Appliance Express

This service representative is very courteous, thorough and patient with this new user. He is an asset to your team.


Great service




Review of Appliance Express


Betty




Review of Appliance Express

Great Service! Friendly and fixed the problem quickly.


Great service




Review of Appliance Express


Amazing service. Thank you!




Review of Appliance Express

Andy is very friendly, he was on time and he wasn't phased by my barking puppy-in-training. He fixed my 6 month old dryer and my 14 year old fridge without any problems. He called ahead - which is so helpful and he was quick and neat. Appliance Express overall was great to work with too. From my initial call to the reminders and confirmation calls. Everything about the process was easy and professional. Thank you!!


Great service




Review of Appliance Express

Great service, prompt, quickly fixed my problem


Excellent service




Review of Appliance Express

Fast, efficient, professional and courteous


Very knowledgeable Technician




Review of Appliance Express


Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for unit building frost in freezer. Found frost to be minimal. Cleaned mating surface and adjusted door and tested good, unit is. Issuing silver trim for shelf with light. Took pics. Will need shelf to complete repair ; ordrng 1 W11245713 (shelf-glas)"

Near Winchelsea Dr, Austin, TX 78750
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site for “lower light not working” complaint. Inspected unit and found light holder burned and control relay faulty. Removed and replaced holder and control. Tested unit. Unit is performing as designed.

Near Zach Scott St, Austin, TX 78723
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived of no ice . Found flex arm in ice bucket . Replaced IM . Ran harvest test ,all checked normal . No water leaks detected at time of service . Job complete ."

Near Balcones Woods Dr, Austin, TX 78759
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived onsite for the refrigerator with the LED lighting not coming on when the doors are opened. Mr stated that when this happens it’s the two LED’s in the top of the RC and the FC LED’s that will not turn on. I opened the doors multiple times and the Lights worked every time. Mr stated he had opened the RC doors two minutes before I had arrived and they were not on. From what mr described, all 4 of these lights are on the same circuit from the driver. Either the LED driver is defective or there is possibly a bad wire in the harness in the chassis of the refrigerator.

Near Evening Star Pass, Austin, TX 78732
Joseph C.

Joseph C.

WASHER MAYTAG MVWB835DW4 "Arrived on site for “no hot water” complaint. Inspected unit and found hot water valve to be faulty. Removed and replaced housing. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Decker Ln, Austin, TX 78724
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01

Near Tiombe Bend, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for floor flooding in kitchen,customer provided video found water pouring out of ice door. Found fill tube not fully inserted into fill cup and excessive amount of water filling icemaker. Decreased water level into icemaker inserted fill tube correctly into icemaker,ran icemaker through a cycle water filled icemaker correctly no leaks. Floors have already been replaced due to tenant moving in,sent pictures of damaged walls from lower floor"

Near Rialto Blvd, Austin, TX 78735
Wesley P.

Wesley P.

WASHER MAYTAG MVWB725BW0 Arrived on site and tested for spin defects. Found unit is operating without bearing failure. F51 error indicates stripped washplate. Ordering washplate and returning with control. ; ordrng 1 W11252784 (WASHPLATE)

Near Rockford Ln, Austin, TX 78759
Andy  B.

Andy B.

REFRIGERATOR LG LSXS26326S02 Arrived on site for refrigerator freezer frost buildup in FC. Inspected unit and found gap between refrigerator cabinet and liner allowing air leak. Sealed gap. Tested unit and all operations are normal. No water leaks present at time of service.

Near Rooba St, Austin, TX 78728
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTM404ESS2 Arrived on site and installed valve. All checks good.

Near River Rd, Austin, TX 78703
Scott  M.

Scott M.

REFRIGERATOR MAYTAG MSS26C6MFZ00 "Arrived on site for loud noise in fresh food and erratic temps . Ran diagnostics and found diffuser making a loud ratchet noise and sometime would stay closed or get stuck open . Replaced diffuser . Unit is now quiet . No water leaks detected at time of service, job complete ."

Near Blueberry Hill, Austin, TX 78745
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for filter door not closing . Customer just wasn’t pushing filter in far enough . Customer instructed on how to replace filter . No water leaks detected at time of service . Job complete .

Near Cedar Ridge Dr, Austin, TX 78741
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Replaced sump and motor test unit and unit test good no leaks present at this time. Job complete.

Near Nusser Ln, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42QMS02 Arrived on site for no ice found icemaker paused in harvest checked optic diagnostics found failed optics. Replaced icemaker and optics. Powered unit on icemaker ran through a harvest cycle and filled with water.

Near Eagles Glen Dr, Austin, TX 78732
Tyler B.

Tyler B.

DRYER SAMSUNG DV42H5000AW/A3 "Arrived on site for noisy dryer. Found idler pulley bearing failed, replaced pulley and tested good."

Near Domain Dr, Austin, TX 78758
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOST100ESS01 Arrived on site to test unit for unit giving F2E1 shorted keypad. Replaced console under 5 year warranty. Test unit and unit test good after replacing console. Job complete.

Near Hansa Dr, Austin, TX 78739
Wesley P.

Wesley P.

WASHER MAYTAG MVWC565FW1 Arrived on site and found unit operating with failed latch. Replaced latch and found new latch defective. Ordering latch and returning to repair. ; ordrng 1 W11307244 (LATCH)

Near Winsted Ln, Austin, TX 78703
Paul R.

Paul R.

WASHER LG WM3570HVA "Arrived onsite for the washer that is Leaking. I visually checked all of the hoses, connections, and the drain system. All looked good. I ran the diagnostics cycle and found the unit leaking from the filter assembly because it wasn’t fully screwed in. There were no other water leaks present at the time of service. Call complete."

Near Gallego Cir, Austin, TX 78738
Leonardo C.

Leonardo C.

OVEN FRIGIDAIRE FEFL67GCA Arrived on site to test unit for handle broken off. Test unit and found handle broken. Replaced handle Test unit and unit test good after replacing door handle.

Near E 33rd St, Austin, TX 78705
Tyler B.

Tyler B.

WINE COOLER KITCHENAID KBCS24LSBS04 Arrived on site for unit gasket replacement and test defrost timer and heater. Found timer functions and heater in range. Replaced gasket and tested good. No leaks on site

Near Nutwood Cove, Austin, TX 78726
Scott  M.

Scott M.

WASHER MAYTAG MVWB725BW0 "Arrived on site for latch failure . Found top and door rusted badly and Wrapping not allowing door to close all the way down for latch to lock on lid . Ordering lid ,top side caps , hinges both sides and screws . Returning with latch if needed . Auto needed . no water leaks detected at time of service .; ordrng 1 AUTHO and 1 W10119508 (cap) and 1 W10119509 (cap) and 1 W10552507 (top) and 2 WP693995 (screw)s and 1 WPW10119492 (lid) and 1 WPW10141681 (hinge RIGHT ) and 1 WPW10141682 (hinge LEFT)"

Near Battle Bridge Dr, Austin, TX 78748
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for no cool fridge both compartments . Found compressor not coming on .could hear relay just clicking . Replaced start relay . Compressor came on , unit started to cool. No water leaks detected at time of service . Job complete ."

Near Keynes Ln, Austin, TX 78747
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washer not starting and lid light flashing . Ran diagnostics unit would not lock ,in both test modes . Replaced latch . Ran calibration and diagnostics wash all checke normal . No water leaks detected at time of service . Job complete ."

Near Magin Meadow Dr, Austin, TX 78744
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site for “poor wash performance” complaint. Inspected unit and found inlet valve faulty. Removed and replaced inlet valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Reindeer Dr, Austin, TX 78754
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for refrigerator door hitting grill. Tested and inspected unit and found when door is opened and closed it hits toe grill. Found grill is deformed from factory. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Snowy Owl Ct, Austin, TX 78746
Lou S.

Lou S.

DRYER MAYTAG MEDB765FW0 "arrived on site to inspect dryer error code. Upon further inspection, the customer advised that she was using the unit and heard a beep and then smelled something burning. She advised that the display showed L2. I verified voltage to the unit at the outlet, the terminal block and at the control. I removed the lower front panel and found that the drive belt was damaged and stuck in the idler pulley wheel. I removed the belt and advised the customer of my findings. I am ordering the drive belt.No lint observed during service.; ordrng 1 WPW10131172 (belt)"

Near Harpster Bend, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for no cool in fresh food. Found fresh food evaporator incased in ice defrosted fresh food evaporator found defective thermistor,installed new harness assembly. Secured thermistor to correct location on suction line using foil tape and a zip tie,secured back cover with 4 screws. Powered unit on checked air flow good."

Near Manchaca Rd, Austin, TX 78748
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG515S0ES0 Arrived on site to test unit for oven not igniting. Test unit and unit heating correctly job complete could not duplicate the problem at this time.

Near Capulet St, Austin, TX 78741
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KFXS25RYMS2 Arrived on site for refrigerator making chirping noise. Tested and inspected unit and found condenser coil loose and rattling. Made adjustments to coil and tested unit. All operations are normal. No water leaks present at time of service.

Near Olympus Dr, Austin, TX 78733
Andy  B.

Andy B.

COOKTOP KITCHENAID KECD867XBL02 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Velarde Cove, Austin, TX 78729
Wesley P.

Wesley P.

COOKTOP JENN-AIR JGCP436WP01

Near Cary Dr, Austin, TX 78757
Leonardo C.

Leonardo C.

RANGE GE PP9830DJ1BB Arrived on site to replaced fan switch. Replaced switch test unit and unit test good job complete.

Near Long Creek Rd, Austin, TX 78737
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for unit not making ice. Found ice stripper failed. Replaced ice maker and tested good, no leaks on site"

Near Lyndon Ln, Austin, TX 78729
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSSC48QVS05 Arrived on site for refrigerator not making ice. Tested and inspected unit and found receiver not seeing ice maker. Found service pointer stating to replace receiver controls and ice maker. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. Customer paid in full on CC.

Near Canonero Dr, Austin, TX 78746
Paul R.

Paul R.

WASHER WHIRLPOOL WTW6200VW0 Arrived onsite for the washer that is leaking. Was stated it was somewhere around 12-16oz’s of water on the floor when this happened but stated it hasn’t happened again. I did visual checks and all looked good. I ran the diagnostics cycle and the unit worked as designed. There were no water leaks present. I found the fabric softener dispenser cup full of left over softener and advised the customer on cleaning it. The bleach and fabric softener cups are over filling just a little but not enough to leak. I explained to ms that if anything I would recommend changing the fill valve.Call complete.

Near John Simpson Trail, Austin, TX 78732
Joseph C.

Joseph C.

DRYER WHIRLPOOL WET3300XQ1 "Arrived on site for “broken blower wheel” complaint. Per my previous diagnosis, removed and replaced broken blower wheel and drive motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Burnet Rd, Austin, TX 78756
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived on site for defrosting issue. Found ice build up on back cover. Ran diagnostics found test 6 bimetal reading open,evaporator fan motor has already been replaced that includes bimetal. Diagnosed faulty main control,installed new main control ran test 6,test 6 reading bimetal closed. Ran unit through a forced defrost cycle unit working correctly. If problem continues customer will need to defrost unit"

Near Cinca Terra Dr, Austin, TX 78738
Andy  B.

Andy B.

MICROWAVE KITCHENAID KMBP100ESS01 Arrived on site for microwave with no display. Tested and inspected unit and found failed Panel control. and 1 W10588761 (PANEL )

Near Twin Valley Dr, Austin, TX 78731
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF550SAFS Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Unit filling with water but not spraying. Will need to order new motor assembly WPW10567645 and clamps WPW10567646 x6 and other clamps W10783615 and control board W10891575. Office to reschedule to make sure we get correct clamps. ; ordrng 1 CNOTE (CNOTE ) and 4 W10783615 (CLAMP )s and 1 W10891575 (CONTROL BOARD ) and 1 WPW10567645 (MOTOR ASSEMBLY ) and 6 WPW10567646 (CLAMPS )s

Near N Capital of Texas Hwy, Austin, TX 78746
Joseph C.

Joseph C.

WASHER MAYTAG MVWB765FC2

Near N Lamar Blvd, Austin, TX 78753
Scott  M.

Scott M.

DRYER LG DLE1501W "Arrived on site for long dryer times . Found unit had the energy saver feature turned on . Ran diagnostics, all checked good . Couldn’t find any air flow restrictions . Turned off saver mode . Mark from office was on site and explained feature which would use 1/3 - 1/4 of normal heating . Customer autho service charges for diagnostics fee .

Near Davis Ln, Austin, TX 78749
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site for “no ice production” complaint. Inspected unit and found ice maker faulty, for harvest. Works for water valve. Removed and replaced ice maker. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Manor Rd, Austin, TX 78722
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS0 Arrived on site to test unit for panel shorting out. Found broken panel will. Need to replace panel ordering new panel W10902370 will need autho office to reschedule ; ordrng 1 W10902370 (PANEL )

Near Rain Forest Dr, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR HOTPOINT HSS25GFPHWW "Arrived on site for no cool. Found unit with power unit would not power on,dispenser display losing power when activating water or ice dispenser no power to dispenser motor,found unit not sending power to fans or compressor diagnosed unit will need main control and display.

Near Chesney Ridge Dr, Austin, TX 78749
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW4950HW0 "Arrived on site for unit leaking, found leaking fro. Gearcase seal. Replaced gearcase and tested good no leaks on site"

Near Great Hills Trail, Austin, TX 78759
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator ice buildup and water leaking. Tested and inspected unit and found unit has failed drain tube not allowing water to flow creating ice buildup and leak. Removed ice buildup and Advised customer to keep an eye on unit and to place dry towels around unit and to clean up any wet spots that might show up until return trip.; ordrng 1 WPW10153550 (DRAIN TUBE)

Near Aldwyche Dr, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFN506ESS01 "Arrived on site for door closure issues and grinding noise. Found left side closure arm rubbing on screw heads causing grinding noise and door closure issues. Raised left side door,door properly aligned with right side door and raised above screw head. Checked door closure good added grease to hinges and mullion. ; used 1 542638 (GREASE) from stock"

Near Jessie St, Austin, TX 78704
Paul R.

Paul R.

WARMING DRAWER WHIRLPOOL KSGG700EBS1 "Arrived onsite for the range with the LF burner know not working correctly and a dent in the drawer. I found I dent at the bottom of the drawer panel. I found the two left side knobs switched. I corrected the knobs but the one knob was crooked and wobbly. I replaced the knob and upon further inspection I found the shaft length on the original knob much shorter causing the issue. I replaced the drawer panel and found the drawer dragging bad because the screw hole in the left slide is stripped out causing the slide to fall down and the drawer drag. The left slide needs to be replaced. Ordering WPW10441804 SLIDE-DRWR. ordrng 1 WPW10441804 (SLIDE-DRWR)"

Near Savannah Ridge Dr, Austin, TX 78726
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF540CWBB00 "arrived on site to inspect refrigerator controls not working. Upon further inspection, the customer advised that the control stopped working after they had a power surge recently. I found the unit plugged in and could hear a fan running. I pressed a button on the UI and all the lights came on then turned off. I inspected the compressor and it was not on nor was the condenser fan. I am ordering the UI and will return with all prescreened parts. No water leaks observed during service.; ordrng 1 W10464767 (housing)"

Near Missel Thrush Dr, Austin, TX 78750
Tyler B.

Tyler B.

COOKTOP KITCHENAID KCGD500GSS00 Arrived on site for damaged cook top replacement. Replaced cooktop. Customer satisfied with condition. But found bezels for knobs are a 1 time use. And barely stuck in. Will need all 5 complete repair. No gas leaks on site office to rs ; ordrng 1 CNOTE (OFFICE RS) and 5 W11240529 (bezel-knob)s

Near Doone Valley Ct, Austin, TX 78731

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.



About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing

HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.