Local Reviews
for Austin, TX

Appliance Express Rated 4.8 out of 5 stars based on 2232 customer reviews

Map of Austin, TX

Met the requirements




Review of Appliance Express


Map of Austin, TX

Great Service




Review of Appliance Express

Luis arrived on time and immediately went to work to replace the ice maker in my Kitchenaid refrigerator. Since I had notified them of the model he came with all the parts necessary. No second service call needed! Yeah!


Map of Austin, TX

Richard




Review of Appliance Express


Map of Austin, TX

Looks like problem is solved.




Review of Appliance Express


Map of Austin, TX

I was very pleased with the entire experience.




Review of Appliance Express

Very professional and friendly from first call for service to completion of diagnosis and repair, service person arrived on time, was very careful, wore mask, kept distance, etc which was VERY important to me. Will definitely recommend them.


Map of Austin, TX

Dianna




Review of Appliance Express

Wes did a great job- thank you!


Map of Austin, TX

Refrigerator door replacement




Review of Appliance Express


Map of Austin, TX

Jenn Aire Switch




Review of Appliance Express


Map of Austin, TX

Great service. Thanks




Review of Appliance Express


Map of Austin, TX

Refrigerator Repair




Review of Appliance Express

Fair and honest


Excellent and professional




Review of Appliance Express

Our service person was on time and knew exactly how to address our problems. He completed the work quickly and was very professional.


Great service




Review of Appliance Express


Maintenance Supervisor




Review of Appliance Express

Good service for everyone they are phenomenal.


Fast service




Review of Appliance Express

Great service


Exceptional employee




Review of Appliance Express

David was very professional and always on time. He completed the job and I am very satisfied.


Donna




Review of Appliance Express

The young man that you sent out to my house was absolutely awesome great personality neat clean knew his stuff and very informative.


Scott




Review of Appliance Express

Scott was professional & fix my appliances ASAP


Man of the House




Review of Appliance Express

I am glad the problem was found.


Man of the House




Review of Appliance Express

He was great finding the problem. It did fall off again. I put it back on.


Quick and easy




Review of Appliance Express

No surprises, professional and quick.


Great Service




Review of Appliance Express

Appreciated good service. My fridge is still under warranty so that really helped since the ice maker stopped working.


Best tech




Review of Appliance Express

One of the best in the field


Breard




Review of Appliance Express

Great service


Great service!




Review of Appliance Express


Very Professional and Great Service




Review of Appliance Express

Matthew arrived and went on to business repairing the dryer! He explained what he was doing and tested the dryer to be sure it was functioning as designed! Thanks for a job well done!


on time on budget




Review of Appliance Express

Scott was superb


Great service!




Review of Appliance Express

Very helpful explaining what is going on with sour fridge!


Best appliance response team!




Review of Appliance Express

Each individual encountered was helpful, informing and efficient. Very happy to have had this group of people help me in my time of need.


Kira




Review of Appliance Express

Serviceman was very professional!


Awesome service!!!




Review of Appliance Express

Kevin knew exactly what the problem was. We were very pleased and Appliance Express will be our go to company for service going forward.


Fixed on first trip!




Review of Appliance Express

Built in microwave and oven combo. Removed from cabinet. Assessed issue and replaced with parts he had with him.


Great service!




Review of Appliance Express

Kevin was quick, professional, friendly, and very good at what he does. He was able to come in, diagnose, and solve the problem very fast. No nonsense, got things done. High praise!


Great troubleshooting




Review of Appliance Express

He was wonderful!


Fantastic service!




Review of Appliance Express

Jacob was fantastic ... professional and great service


Excellent




Review of Appliance Express

Surely knows his stuff


Keith




Review of Appliance Express


Broomie




Review of Appliance Express


great service . inadequate product




Review of Appliance Express

the repairman was very polite and expedient however the problem still exists. The ice maker is still sending crushed ice mixed with the cube ice. and the ice maker does not keep up with our need... there is usually just two adults here. we dont use that much ice. if we have company we always keep a bag of ice on hand because we know after 6 glasses of ice throughout the day the ice tray will be empty.. Not satisfied with this refrigerator at all. it was purchased this spring and has not been a good experience. the bottom freezer part does not keep food hard frozen.. ice cream is always a little soft..


Fantastic service




Review of Appliance Express

Leo and the Appliance Express team were wonderful. They made adjustments and always came back with a smile if it wasn't quite right. They had to replace parts piece by piece to troubleshoot and ensure they targeted the leak, so I understand why they had to come back each time, but I was lucky they were friendly and answered all my questions each time, particularly Leo who returned the most of his colleagues. I had MANY questions and he patiently explained everything to me. Great team!


Great Service, Professional!




Review of Appliance Express

On time, explained everything. Wore a mask the way you should. Gave extra advice for appliance care. A great employee in my opinion as an employer!


Jacob was great!




Review of Appliance Express

Fast and efficient. Respectful of time and space. Very professional.


Microwave Door Fixed




Review of Appliance Express


Maytag washer




Review of Appliance Express

Awesome experience, I know how to better care for my machine and to have the best laundry possible because he explained so much to me. Great service!


Great service




Review of Appliance Express

My technician was very professional and speedy with my repair. He came in, immediately diagnosed the problem. He came back within the week with parts and fixed it in a timely manner. I would recommend Appliance Express to everyone.


Dedicated Service




Review of Appliance Express

The technicians at Appliance Express are dedicated to rectifying the issues with our appliances, and more specifically, Matthew Z. performed outstanding work with our stove! Although it took a couple of times to diagnose the situation per Whirlpools recommendations, Matthew persevered, and did an exemplary job! Thanks so much Matthew, you went above and beyond, and should be highly commended!


Quick and well done




Review of Appliance Express


Great Service




Review of Appliance Express

Technicians know what they do.


Andrew




Review of Appliance Express


Suzanne




Review of Appliance Express

Excellent service. Wore a mask and safe distanced. Friendly and respectful.


Jericho




Review of Appliance Express


Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.

Near Alemoor Dr, Austin, TX 78747
Kevin B.

Kevin B.

OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site and inspected range and found when set to bake at 350 it initially heated until thermocouple temperature is 435 then turned off then turned on again at 319 Then 380 then 325 then 384 After initial pre-heat oven overall temperature is 352 when set at 350. Oven is operating as intended, recommend to customer that an analog internal for monitor not be used. The response rate on them is too slow and they are misleading.

Near Boatswain Way, Austin, TX 78748
Jacob S.

Jacob S.

VENTHOOD KITCHENAID UXL6036YSS0 Arrived onsite for unit not pulling out air from the vent. Tested unit. Found that fan motor has gone out.. Part# WPW10294006.

Near Rush Pea Cir, Austin, TX 78738
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW560CHW1 Arrived onsite and found broken power cord at the plug. Replaced power cord. All checks good.

Near San Gabriel St, Austin, TX 78705
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW1 Arrived onsite and repaired unit by securing loose wiring at the control. Advised on repair. All checks good.

Near San Gabriel St, Austin, TX 78705
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL KDTM404ESS0 "Arrived onsite for unit leaking. Looked under unit. Found that the sump and motor was leaking. Let customer know that they may call kitchenaid to get part through them, and once customer has part onsite, we would come back to replace the sump and motor.

Near Tempranillo Way, Austin, TX 78738
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site to diagnose refrigerator wit water in RC. On arrival customer showed me there was water building under the fridge shelf section. Pulled section forward and found evap was not draining properly and had ice built. Steamed out and cleared drain from front and rear of unit. Once cleared started getting drainage from RC. If this does not resolve issue a new drain tray will be needed. All is now working as designed with no water leaks found. Call complete

Near Yaupon Dr, Austin, TX 78759
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived onsite and reset fridge and unit began running properly. Evidently compressor had not run for 2 days. In event of call back return with controls and inverter.

Near W 34th St, Austin, TX 78705
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL KDTM604KPS0 "Arrived on site and inspected dishwasher and found F8E1, F7E1, washer will power up at this time. Customer experience is it not showing power at times. Neutral at terminal block although connected could be improved. After doing this reported findings to tech line. Set washer into a diagnostic cycle and it will complete cycle, job complete 7729104673"

Near Circleview Dr, Austin, TX 78733
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRT318FZDB05 "Arrived onsite for no cool in freezer or refrigerator. Tested unit and found no frost pattern on evaporator. Turned cooling off, then back on again. Could hear a click sound near compressor. Compressor was warm to the touch but did not seem to be running . Replaced start device, compressor seemed to come on (was humming) but still no cool. Compressor was drawing.039 amps. Unit has sealed system issue. Need to schedule SS technician for two hours. Need to order compressor, evaporator, dryer valve and lokring. Office to reschedule.; ordrng 1 LOKRING (LOKRING ) and 1 W10913906 (coupler) and 1 W11209866 (compressor) and 1 W11407409 (EVAPORATOR ) and 1 WPW10143759 (dryer)"

Near Dalmatian Ln, Austin, TX 78724
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived onsite and called techline for repeat symptoms. Was advised to check thermistor position and change defrost to 8 hour cycle. Ordering scroll and hv control and sr#7729102668 customer is trying to get a concession before service on Friday. Defrost taking place now. ;

Near Down Cove, Austin, TX 78704
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on site to diagnose refrigerator that was overproducing ice. Customer showed me that the bail arm was not being properly recognized as full and does not stay locked up. Unit just keeps making and dumping ice. Verified bail arm is seated properly. Replaced icemaker. Retested unit and verified arm is locking. Call complete.

Near Duval Rd, Austin, TX 78727
Matthew  Z.

Matthew Z.

RANGE WHIRLPOOL WCG55US6HS "Arrived onsite for for potential gas leak. Customer noticed a gas smell after be away from home, coming from the lower cabinet where the gas valve is housed. Upon arrival turned gas on to check for leaks. Using digital sniffer, could not detect any leaks from valves or orfices. Tested cooktop burners and all were working properly with no indication of distortion of flames. No leaks present at this time. Job complete."

Near Tom Miller St, Austin, TX 78723
Wesley P.

Wesley P.

DRYER WHIRLPOOL WGD4815EW2 Arrived onsite and found unit operating with coil valves beginner to fail. Replaced coils. Tested. Unit is heating properly. Advised customer on repair.

Near Karen Ave, Austin, TX 78757
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for leak at evaporator. Found ice dye on fresh food evaporator,replaced fresh food evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec. Reassembled unit,powered unit on watched frost pattern good,checked for dye on weld joints,no traces of dye found,also found defective led in freezer section,replaced led module unit working as designed.; used 1 W11462342 (MODULE) from stock"

Near Stephanie Ln, Austin, TX 78738
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived onsite for refrigerator making noise. Put unit in diagnostics and when testing diffuser open/close, the motion was choppy and vibrated loudly. The customer verified the sound. Diffuser will need replacement. Off to reschedule.; saved tckt"

Near Lott Ave, Austin, TX 78721
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVW6230HW0 Arrived on site and inspected washer and found saved error code F0E9 for off balance load. Ran all functions in automatic diagnostic cycle and everything passed. Discussed correct loading procedure and correct detergent usage to ensure customer does not experience unbalance loads again. Call complete

Near Miami Dr, Austin, TX 78733
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to diagnose refrigerator not making ice. Customer informed me it would go up to weeks not making ice. Sometimes a couple days, but 2 weeks at one point. Ran diagnostic and found no error present and unit passed all thermistor and icemaker tests. Talked with PR who recommended control and icebox fan due to intermittent fissure usually being those items. Office to reschedule when we have shipping date. ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11224256 (cntrl-elec)"

Near Sorrento Ct, Austin, TX 78759
David  Z.

David Z.

WASHER MAYTAG MVWX655DW2 "Arrived on site to diagnose washer that would only wash in delicates mode and nothing else. Checked errors and found F7E5 shifter fault, F8E1 long fill. Tested valves and found cold worked, but hot did not. Found the hot water tap closed. Opened up hot water tap and unit filled as it was supposed to. Had customer try a load on normal, and cycle advanced properly. Issue was due to installers not turning water on. All is working as designed at this time. Call complete."

Near Highland View Dr, Austin, TX 78731
David  Z.

David Z.

COOKTOP WHIRLPOOL KCES556HSS00 "Arrived on site to diagnose cooktop with power light off. Customer said on first uses they powered it on, heard a pop and indicator has not worked since. Unit will need a new power indicator light, which appears to be part of the harness. Submitted info to SR for parts research to verify what part is needed. SR will follow up and order right part. Office to reschedule. ; saved tckt"

Near Sam Houston Cir, Austin, TX 78731
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KFCS22EVMS0 Arrived onsite and jumped icemaker to test and all functioned as designed.

Near Spring Lake Dr, Austin, TX 78750
Robert J.

Robert J.

WASHER WHIRLPOOL WFW6620HW0 Arrived on job for complaints of not working. Found most of the buttons not working will need to replace console. Will need two tech to complete. ; saved tckt

Near Red Fox Rd, Austin, TX 78734
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to diagnose refrigerator with difficulties closing the freezer door. Found the left slide for the freezer door sticking and separating. Replaced left slide and bracket and retested. Unit is now working as designed. Call complete.

Near Crossland Dr, Austin, TX 78726
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KRSC703HPS00 "Arrived on site and replaced freezer door, job complete"

Near Idlewild Rd, Austin, TX 78731
Robert J.

Robert J.

RANGE WHIRLPOOL JGRP436WP01 Arrived on job for complaints of not holding temperature. Found the igniter when relighting not sensing flame causing temperature to drop. Will need bake electrode. ; ordrng 1 BAKEELECTRODE

Near Eck Ln, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for no cool. Removed evaporator cover ran test 4 weak frost pattern on fresh food evaporator,found traces of oil in evaporator compartment,replaced evaporator assembly,while installing evaporator cap tube broke in liner

Near Shoal Creek Blvd, Austin, TX 78756
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site to install icemaker to resolve low / no ice. Installed new icemaker. As soon as it plugged in unit filled. All is working as designed. Call complete.

Near Marblehead Dr, Austin, TX 78727
Matthew  Z.

Matthew Z.

RANGE WHIRLPOOL WRX986SIHZ00 Arrived onsite to replace previously diagnosed parts. Defrosted unit evaporator cover and evaporator. Replaced damper control fresh food motor harness and support. Reassembled and tested unit. Unit is functioning properly.

Near Blue Fox Dr, Austin, TX 78753
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for refrigerator no cool in both sections. Upon inspection I found both compartments at complete no cool I ran diagnostics tests for the evap motors and baffles and all passed but the compressor would not cycle on. There was no low voltage power going to the inverter. I replaced the main control and plugged the unit back in. The unit is working as designed at this time. The compressor came on and began to cool. Job complete.

Near Samuel Trail, Austin, TX 78717
Kevin B.

Kevin B.

OVEN JENN-AIR JJW2430DS01 "Arrived on site and inspected oven and found F2E1 error code, attempted to reset console but this had no effect. Attempted to enter diagnostic cycle and it wouldn’t. Oven will need a new user interface

Near W 44th St, Austin, TX 78731
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS97EC0HZ01 Arrived on site to replace console. Replaced console test unit and unit test good job complete.

Near Savannah Ct, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived on site for defective door. Installed a new freezer door tested water dispenser good,checked door seals good.

Near Rain Lily Cir, Austin, TX 78737
David  Z.

David Z.

DRYER MAYTAG MED7230HW0 "Arrived on site to install new bulkhead and shafts to resolve banging issue. Replaced bulkhead nut and shaft, as well as 2 new rollers. Rested unit and volume is back to normal. Found the reused shaft felt a bit stiff and may also need to be replaced if noise returns. All is now working as designed. Call complete."

Near Odessa Ln, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT348FMEZ00 "Arrived on site for no cool. Installed a new starter compressor not powering on,found traces of oil in compressor compartment,diagnosed a defective compressor,new compressor that was ordered was packaged wrong. variable speed compressor packaged instead of correct compressor,ordering another compressor. ; ordrng 1 2HRS and 1 W10841139 (COMPRESSOR )"

Near Montopolis Dr, Austin, TX 78741
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KSSC42FJS00 "Arrived on site and inspected refrigerator and found frost pattern is almost gone completely. Sent picture to LM it will need a sealed system repair and new door gaskets. Compressor W10309994 evaporator 4388574 drain pan heater WP2004545 heat exchanger W10508992 , access valve W10913906, uv drier W10143759 , start device kit if needed 8201786 , freezer door gasket 2188320A , fresh food door gasket 2188318A , Order 2 of each gasket for inspection.

Near Far Gallant Drive, Austin, TX 78746
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS01IJWH1 Arrived on site to test unit for unit smelling like burning smell. Found melted control board to console and wire harness.

Near S Capital of Texas Hwy, Austin, TX 78746
Leonardo C.

Leonardo C.

OVEN JENN-AIR JGRP536WP00 Arrived on site to test unit for oven not coming on. Test unit and found unit igniting but ignitor not sensing flame so it turns gas off. Will need new ignitor part is discontinued and customer found part online and she is ordering and we will return to install part.

Near Deepwoods Dr, Austin, TX 78731
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KSSP42QJS00 Arrived onsite for unit not cooling or lighting up. looked at unit found that the switch was burned up. Replaced switch. Tested unit. Unit test good.

Near Resaca Blvd, Austin, TX 78738
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG500M4HS0 Arrived onsite and found unit spark module shorting unit. Replaced spark module. All checks good. Unit is now operating as designed.

Near W 35th St, Austin, TX 78705
Leonardo C.

Leonardo C.

RANGE KITCHENAID KGSK901SSS01 Arrived on site to test unit for outer glass broken.

Near Twinberry Cove, Austin, TX 78746
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site and inspected dishwasher and found standing water in tub, found knockout was never removed by builder from garbage disposal. After removing it dishwasher will now drain properly. Discussed correct detergent usage, Trying expectations and running the hot water before starting a load. Job complete"

Near Cottage Rose Dr, Austin, TX 78744
Kevin B.

Kevin B.

OVEN FRIGIDAIRE FFGF3047LSF "Arrived on site and found error code F 31 when bake cycle is started. Replaced oven temperature sensor and cycle will now begin. Took one picture of oven heating, job complete"

Near Saddle Horn Cove, Austin, TX 78748
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to replaced upper and lower spray arms and feed tube. Replaced all parts test unit and unit test good job complete.

Near S IH 35 Frontage Rd, Austin, TX 78747
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KBFN502ESS02 Arrived onsite and tightened door to repair. Also found icemaker turned off. Advised customer Ron repair.

Near Fieldcrest Dr, Austin, TX 78704
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WZF34X16DW04 Arrived on site for freezer light blinking. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Arial Dr, Austin, TX 78753
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WMH31017HS6 Said that the unit is working perfectly. No issues at this time. Job complete

Near N Lamar Blvd, Austin, TX 78752
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED5620HW1 Arrived onsite for unit making a grinding noise. Tested unit. Drum was barely moving. Upon further inspection. Found that the clips that hold the motor in place had somehow falling off and was not holding the motor in place. Put the clips back on to hold the motor in place properly. Tested unit. Unit test good. No issues at this time. Job complete

Near W St Johns Ave, Austin, TX 78752
Andy  B.

Andy B.

REFRIGERATOR FRIGIDAIRE FRT18B4AW0 Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed start relay and capacitor. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 218721113 (relay) and 1 5304464438 (capacitor) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Shannon Dr, Austin, TX 78724
David  Z.

David Z.

DRYER MAYTAG MED7230HW0 "Arrived on site to follow up on dryer throwing F1E1. Checked terminal block and found 120V across L1/L2. Checked each individually and found 120V on left side, and found 240V on right side. Checked at prongs on plug at wall, verified same 240 and 120. Issue need to be investigated by an electrician and resolved with them. Call complete."

Near Copper Creek Dr, Austin, TX 78729
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "Arrived on site for refrigerator FC not freezing properly. Tested and inspected unit and found FC not defrosting properly due to failed controls and fan with sensors. Ordering needed parts, instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. Office to schedule return trip. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10830278 (cntrl-elec) and 1 W11032800 (motor-evap) and 1 W11387386 (CONTROL )"

Near Toscana Ave, Austin, TX 78724

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.



About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing

HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.