Local Reviews
for Austin, TX

Appliance Express Rated 4.8 out of 5 stars based on 1438 customer reviews

Map of Austin, TX

Dishwasher soap tray replacement




Review of Appliance Express

The tech did a good job and was professional. My problem is with the price. $125 for a plastic tray? OK... fine, but $180 in labor to replace it? It took him 15-20 min. He was at my house for 30 minutes. I honestly feel a bit ripped off.


Map of Austin, TX

Fridge Service




Review of Appliance Express


Map of Austin, TX

Easiest service ever




Review of Appliance Express

Scott was great! Not only did he quickly diagnose and fix our issues but was super communicative, very easy going and very pleasant to chat with.


Map of Austin, TX

wonderful service,very knowledgeable and honest,




Review of Appliance Express

I was impressed with Scott's knowledge and honesty,thank you for the advise and the well done job


Map of Austin, TX

Great Job




Review of Appliance Express


Map of Austin, TX

Amazing service




Review of Appliance Express


Map of Austin, TX

Super Service




Review of Appliance Express

David showed up on time and went immediately to work to replace parts on the dishwasher upper rack. In 30 minutes ithe repair was complete and everything cleaned up


Map of Austin, TX

Whirlpool Fridge Repair




Review of Appliance Express

We were sad to have to have called in only after a month of owning the new fridge, but Appliance Express was the company to service our fridge. Oh he was so good and informative about our product, it's all good.


Map of Austin, TX

Robert was very professional and efficient




Review of Appliance Express


Map of Austin, TX

Kuchar123




Review of Appliance Express

Great and prompt service


Great service




Review of Appliance Express


Amazing service




Review of Appliance Express


Good Service




Review of Appliance Express

Good service with the exception of the parts being delayed twice and some scheduling timing. Both of the service techs, Joseph and Tyler were on time, knowledgeable and polite. As this was a warranty problem with Maytag, there was no additional cost involved, other than my time.


Awesome 👍




Review of Appliance Express


Debbie




Review of Appliance Express

Great service.


Great service




Review of Appliance Express


Owner




Review of Appliance Express

Listen to our failure experience quickly diagnosed the problem and went online to find part, cost and delivery. Discussed options - replace or repair. Great experience.


Fast and efficient service by Clif.




Review of Appliance Express

I paid by phone, he repaired the oven in about 30 minutes. Nice.


Timely and professional




Review of Appliance Express


Ice Maker




Review of Appliance Express

Tech did a great job


Great Service




Review of Appliance Express

Great service, professional attitude, and the problem was solved !


Tyler was great




Review of Appliance Express

He came, he analyzed, he fixed. Was very pleasant and efficient.


Excellent Service, Brandon was very professional and quickly fixed my problem.




Review of Appliance Express


Task completed




Review of Appliance Express

Lou did everything he could to ameliorate the problem with my refrigerator water dispenser over 5 visits.


Fixing Fridge




Review of Appliance Express

We appreciate the positive attitude, and skills of Mr. Andy Barr in getting our refrigerator to work properly.


great, friendly service




Review of Appliance Express


Scott




Review of Appliance Express

Scott is extremely professional and is an excellent service agent. Thank you!


Luis was extremely helpful!




Review of Appliance Express

We not only got the ice and water working on our refrigerator, but Luis helped us to understand the computer on our refrigerator. Very personable and knowledgeable.


Great Customer Service




Review of Appliance Express

The experience was great! The tech (Leo) was very personable, and as he was doing the work we talked as if we were friends. The work was completed flawlessly, we also discussed general operation and issues with the appliances which educated me and helps me make a more informed decision on whether or not I should purchase extended warranty. This is very helpful to have the information without trying to sell me anything.


Very professional. Great service, explained what was wrong and how he fixed it.




Review of Appliance Express


Refrigerator repair




Review of Appliance Express


Issue resolved




Review of Appliance Express

Technician arrived on time and was able to diagnose the problem (broken igniter) on a brand new Whirlpool dryer.


Great service




Review of Appliance Express


Very professional, courteous service!




Review of Appliance Express

Scott was very prompt, courteous, and professional. He took time to cover his shoes before entering my home, which I viewed as a sign of respect. He took the time to thoroughly troubleshoot the issue with my appliance. Once he found the problem, he explained and showed me what to look for if this ever happens again and how to quickly resolve the issue. He then reassured me that I have made a good purchase decision with this particular model of refrigerator. Thank you Scott!


Great Service




Review of Appliance Express


Great Service!




Review of Appliance Express

Clif did a great job! Was quick, efficient and great with my dogs being at the house too!


Good service




Review of Appliance Express


great service




Review of Appliance Express

excellent service, Andy was ver polite and knew his stuff.


Debbie




Review of Appliance Express

Luis was seriously great. He rechecked everything & found first diagnosis incorrect. Fixed it & saved us money! I love honest techs & honest companies! Will def recommend to friends! Thank you


Great Service!




Review of Appliance Express

I thought my brand new Whirlpool Fridge freezer doors were not closing properly but Robert pointed out the "nudge" that was needed. He was also quite knowledgeable about certain aspects that I wasn't aware of so his advice was much appreciated.


Cloth dryer




Review of Appliance Express

Tyler is truly the Subject Matter Expert (SME) to fix the appliance in less than 10 mins. Thanks You Tyler . Keep up the good work


Excellent - will use them again for certain!




Review of Appliance Express


Fast Repair




Review of Appliance Express


Awesome service!




Review of Appliance Express

Wesley with Appliance Express visited our home today to fix our almost brand new Whirlpool washing machine. He did a fantastic job and new exactly what the problem was. I can't thank him enough for his knowledge and the support team at Appliance Express in helping us get our washing machine back in working order. Thank you!!


Great service




Review of Appliance Express

Awesome


LG Fridge Repair




Review of Appliance Express


Great service and follow up.




Review of Appliance Express


Casey




Review of Appliance Express

Friendly, helpful and efficient


Quick and good job.




Review of Appliance Express


Fridge




Review of Appliance Express

Perfect!


Andy  B.

Andy B.

DISHWASHER KITCHENAID KUDC10FXSS5 Arrived on site dishwasher leaking. Tested and inspected unit and found leak coming from left front. Found tub and door is wrapped. Attempted to correct with no improvement.

Near Rivalto Cir, Austin, TX 78734
Robert J.

Robert J.

DRYER AMANA NED4655EW1 Arrived on job for complaints of not starting. Found fuse open. After replacement test operation and recommended vent cleaning.

Near Parker Ln, Austin, TX 78741
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Clintons Cloud Ct, Austin, TX 78733
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL KFIS20XVMS11 "Arrived on site to diagnose a water filter notification issue and ice not dispensing. When I arrived the ice issue was already resolved. Pulled ice bucket and informed customer that they should empty it regularly and appeared it had not been emptied in a bit and itr was starting to melt and stick. Functionally everything was working. Replaced customers water filter at their request, and walked the, through how to reset the notification for the filter via the UI menu. Notification has been reset, new filter installed and all is working as designed.

Near Wilson Heights Dr, Austin, TX 78746
Leonardo C.

Leonardo C.

DISHWASHER IKEA IUD8555DX1 "Arrived on site to test unit for not operating. Tested unit found control board was not responding. Replaced control board, tested unit and found that UI control panel LED was not lighting up. Did not have panel control. Ordering part # W11105144 panel control. Office to reschedule ; ordrng 1 W11105144 (PANEL CONTROL )"

Near Linden St, Austin, TX 78702
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL KGCK366VSS02 Arrived on site to test unit for burning red issue. Found that a humidifier as in the room that caused flame discoloring. Instructed customer on humidifier being the cause of the issue. Job complete

Near Borello Drive, Austin, TX 78738
Robert J.

Robert J.

OVEN KITCHENAID KFGD500ESS04 Arrived on job for complaints of temperature in upper oven low. Checked temperature and sensor out of range replaced sensor.

Near Barasinga Trail, Austin, TX 78749
Scott  M.

Scott M.

DRYER WHIRLPOOL WED5000DW1 "Arrived on site for no heat dryer. Checked voltage at terminal block, found dropping one leg of power. Confirmed previous diagnosis from previous technicians diagnosis. Quick pics of voltage jacks on meter. Job complete

Near Bowling Green Dr, Austin, TX 78757
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Sebastapol Cove, Austin, TX 78726
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for cooling issue no no ice. Per service pointer W11329116C defrosted evaporator,installed updated cover,secured thermistor to correct location on suction line using a zip tie,reassembled fresh food compartment. Installed updated control with new software, changed defrost setting to basic. ordrng 1 CNOTE (S27311 2xL)"

Near Mesa Dr, Austin, TX 78731
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC300EBS00 "Arrived on site and inspected refrigerator and found surface of left fresh food door is damaged. Issue is cosmetic and not effecting function of refrigerator

Near E 16th St, Austin, TX 78702
Robert J.

Robert J.

DRYER WHIRLPOOL WED49STBW1 Arrived on job for complaints of not working. Found fuse open. Replaced fuse and test.

Near Ferret Path, Austin, TX 78744
Robert J.

Robert J.

WASHER LG WM3360HVCA Arrived on job for complaints of over fill code ran test for fill and cold water valve failed.; ordrng 1 5220FR2008F (COLD VALVE )

Near Dudley Dr, Austin, TX 78735
Kevin B.

Kevin B.

DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found it is heating well, found no airflow through lint trap. Removing that hose from Bacot dryer returns airflow. Vent to the exterior of home will need to be cleaned/cleared in order for dryer to operate normally. Recommended to customer that dryer not be used until this has been completed. Dryer is new and there is no lint at time of service, job complete"

Near Bedlington Ln, Austin, TX 78748
Lou S.

Lou S.

WASHER WHIRLPOOL MVWB835DC3 "arrived on site to inspect washer not turning on. Upon further inspection, I found the unit unresponsive. I verified voltage at the outlet and found it to be a GFCI outlet. I verified voltage to the unit and the green light flashing. Following the tech sheet, I tested voltage and resistance to the control and UI console and found the console needs to be replaced. I removed and replaced the console ad retested. Unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Salt Block Cir, Austin, TX 78750
Leonardo C.

Leonardo C.

WASHER WHIRLPOOL WDT720PADM2 "Arrived on site to test unit for not dishes not washing. tested unit, found that pump and motor was not working. Job complete"

Near Homespun Rd, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR GE PFSS6PKXASS "Arrived on site for failed filter head. Removed faulty filter head,installed a new filter head checked water connections no leaks,installed filter tested dispenser good water flow. Checking water lines with water dispensing no leaks unit working as designed.

Near Scenic Bluff Dr, Austin, TX 78733
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW97HEDW0 Arrived on site for washer throwing long drain code . Removed drain trap and found a couple pieces of cloth clogging drain . Ran diagnostics and all checked normal and unit is finishing test now . No water leaks detected at time of service .

Near Piedmont Ave, Austin, TX 78757
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFG505M0B62 "Arrived on site for “broken gas lines under cooktop” complaint. Inspected unit and found all orifice holders to be broken. No leaks were detected. Removed and replaced all orifice holders. Unit is performing as designed. No leaks detected, at time of service."

Near Overbrook Dr, Austin, TX 78723
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site for oven no operations. Tested and inspected unit and found failed therm fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Hidden Caves Way, Austin, TX 78726
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for “dented freezer door” complaint. Verified damages to freezer door. Upon installation of new door, found insulation bulging out of top front trim and top side trim rubbing upper hinge. Ordering new freezer door. .; ordrng 1 LW10728959 (dor-fip FREEZER)"

Near Avenue C, Austin, TX 78751
David  Z.

David Z.

MICROWAVE KITCHENAID KBMS1454BSS "Arrived on site to install previously diagnosed parts. Installed new slide and spring, and also replaced switch for left hand side. Tested unit and all is working as designed. Call complete."

Near Aspen Highlands Dr, Austin, TX 78746
Joseph C.

Joseph C.

WINE COOLER WHIRLPOOL KUWL204EPA00 "Arrived on site for “noisy operation” complaint. Inspected unit and could not reproduce noises. Asked customer to record noises, to further help in diagnosis. Unit is performing as designed."

Near Montview St, Austin, TX 78756
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for “leaking from bottom of unit” complaint. Inspected unit and could find no tears in hoses or bellows. Ran through complete cycle, with no leaks. Request customer record when leak appears, again and what cycle(s) it appeared on. No leaks detected, at time of service."

Near Montview St, Austin, TX 78756
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT138FZDM00

Near Camino Vaquero Pkwy, Austin, TX 78747
David  Z.

David Z.

REFRIGERATOR KITCHENAID KBSN608ESS01 Arrived on site to diagnose a refrigerator that had lights out in the FC and one light in the RC. Replaced LeD control due to having 6 lights out. Retested unit and all lights were still out. Replaced RC light first and still no change. Replaced bottom left and top center FC lights and was able get all lights on. All is now working as designed. Call complete.

Near Woody Ridge View, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Arrived on site for no cool. No frost formation on evaporator diagnosed leak in system. Replaced compressor evaporator and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Hidden Canyon Cove, Austin, TX 78746
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site for refrigerator both compartments not cooling. Preformed temperature test in RC and found warm. Performed temperature test in FC and found normal. Found failed harness and damper. Ordering needed parts. Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10248595 (DAMPER CONTROL )

Near Love Bird Ln, Austin, TX 78730
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH53520CS2 "Arrived on site to test unit for no power. Tested unit found the door 3 way switch was burned out. Replaced 3 way switch. Tested unit, unit test good. Job complete"

Near Shiny Rock Dr, Austin, TX 78748
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to test unit for leaks. Tested unit, found drain motor was broken. replaced drain motor, tested unit, no leaks at this time. Job complete"

Near E Riverside Dr, Austin, TX 78741
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site to install previously diagnosed parts. Extracted left freezer compartment left pan stop and replaced. Installed new right pan stop as well. All is working as designed. Call complete.

Near Goeth Cir, Austin, TX 78746
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to install previously diagnosed parts. New door installed with emblem. Tested fitment and leveled unit. All is working as designed at this time. Call complete

Near Leatherback Ln, Austin, TX 78729
Scott  M.

Scott M.

OVEN KITCHENAID KEBS177SSS00 Arrived on site for wall oven flashing error code . Ran diagnostics found stuck key pad error . Hard power reset has fixed issue for now .

Near Rain Creek Pkwy, Austin, TX 78759
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived onnsite and found cracked ice container. Replaced container. It is now operating as designed. Advised tenant on maintenance.

Near Domain Dr, Austin, TX 78758
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW0 Arrived onnsite and used dryer pads to reduce operational noise. Unit is otherwise operating as designed.

Near Domain Dr, Austin, TX 78758
Andy  B.

Andy B.

DISHWASHER JENN-AIR JDB9200CWX3 "Arrived on site for dishwasher with failed tracks, Skyped office and tracks are covered under warranty. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Jacks Pass, Austin, TX 78734
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 Arrived on site to install previously diagnosed parts. Called Whirlpool tech line to describe issue and fixes. Customer was dissatisfied with the gap left where the icemaker cover panel contacts the door. Picture in SD mobile. Tech line recommend replacement of the full door. Reference SR7726157617. Ordering LW11037733 Door. Will have office schedule return when door arrives. Also ordering panel cover W11126296 in the event there is a gap in the replacement. Office to schedule return visit. ; ordrng 1 LW11037733 (dor-fip) and 1 W11126296 (cover-frnt)

Near Ridgewood Rd, Austin, TX 78746
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “start button not working” complaint. Inspected unit and found area around start button, on ui, shorted out. Called Tech-Line and spoke with Chris (Ref# 7726156654). Found signs of water intrusion inside door and on ui. Per Chris, ordering new vent assembly, door gasket and ui.No leaks detected, at time of service.; ordrng 1 WPW10469574 (vent asm) and 1 WPW10524469 (gasket)"

Near Salem Ln, Austin, TX 78753
David  Z.

David Z.

REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site to diagnose a freezer with a Buzzing sound and no ice condition. Performed console diagnostics and found readings for bimetal and thermistor to be normal. Inspected freezer compartment and found FC Evap covered in ice, with fan blade hitting ice. Checked FC thermistor in unit and found resistance to be very low. Defrosted unit and replaced motor for fan as well as harness with bimetal and thermistor. Retested unit and verified defrost heater is coming on. Reassembled FC. All is working as designed at this time. Call complete."

Near Deerwood Ln, Austin, TX 78730
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSIB900ESS2 Arrived on site to test unit for cooktop not working. Test unit and found bad module and display. Ordering new display W11208294 and new module W10886867. Will need 2 hours office to ; ordrng 1 W10886867 (MODULE ) and 1 W11208294 (DISPLAY )

Near Cuernavaca Dr N, Austin, TX 78733
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived onsite to install new sealed system to French door refrigerator from prior tech’s diagnosis. Removed compressor. Installed new compressor,dye drier and process stub using braising methods. Vacuumed unit down. Charged with 5.0oz of R134a refrigerant. Reassembled and observed frost pattern. Good pattern forming and good air flow. No other issues found. All water connections were dry at time of service."

Near McCoy Loop, Austin, TX 78717
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=65 degrees & RC=62 degrees. Placed the unit in diagnostics and ran test #4. The FC Evap never frosted up other than the top front coil. The compressor and condenser fan came on. Once I took the unit out of the diagnostics, the compressor sounded as if it shut off. I am ordering the compressor, Fac evaporator, dryer, access valve, CNOTE-2HR JOB, CNOTE-AUTHORIZATION. No water leaks observed during service. Office to schedule return service. ; ordrng 1 CNOTE (2HR JOB) and 1 CNOTE (AUTHORIZATION SEALED SYSTEM) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"

Near Ephraim Road, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for faulty evaporator thermistor. Customer defrosted unit,removed cover,installed a new fan motor that includes both thermistors,secured thermistor to correct location on suction line using foil tape and a zip tie,secured cover with 4 screws. Reassembled unit changed defrost setting to basic,checked air flow good."

Near Baythorne, Austin, TX 78747
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "arrived on site to inspect refrigerator frost build up. Upon further inspection, the customer opened the FC door and I found ice built up across the top of the cabinet at the door. I closed the door and found a gap in the door gasket at the top left corner. I placed my flashlight inside the FC section and closed the door and could see the gap even better (photo). I placed my level at the top left corner of the unit and found that the cabinet was badly warped upon repair. Also found that the center mullion on the top left corner was badly warped as well causing a gap in the RC door gasket. I contacted Techline and spoke to Scott and advised him of my findings No water leaks observed during service, job completed."

Near Canton Jack Rd, Austin, TX 78717
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on job for complaints of noise. Found damper door causing noise. Replaced damper and test operation. No leaks detected at time of service

Near Twisted Oaks Dr, Austin, TX 78745
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED5000DW1 "Arrived on site for unit not drying, found unit to be missing 120v after breaker was recently replaced. Advised to have electrician come back and double check connections and call back if still issue"

Near Bowling Green Dr, Austin, TX 78757
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDTA50SAHZ Arrived on job for complaints of leaks. Found the tub top back leaking. Ordered tub.; ordrng 1 WPW10681507 (tub-dishwr)

Near Los Ranchos Dr, Austin, TX 78749
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for hv replacement. Replaced all high voltage parts and thermistor and tested good, no more errors"

Near Scofield Ridge Pkwy, Austin, TX 78727
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0HS00 "arrived on site to inspect microwave/oven wall unit display not working. Upon further inspection, I attempted to place the unit in diagnostics but it failed. I cycled the power to the unit and then attempted diagnostics again and was able to get into it. The unit showed no error codes and when I pressed on a button, the response was intermittent. I removed and replaced the console and retested. Unit is operating as designed. Job completed."

Near Lavon Bend, Austin, TX 78717
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSC24C8EYY02 arrived on site to perform sealed system repair for refrigerator. Upon inspecting unit found capillary line going to evaporator corroded and leaking

Near Park Blvd, Austin, TX 78751

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.



About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing

HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.