Local Reviews
for Austin, TX

Appliance Express Rated 4.8 out of 5 stars based on 1037 customer reviews

Map of Austin, TX

Excellent Service and Convenience




Review of Appliance Express


Map of Austin, TX

Reliable service!




Review of Appliance Express

Great experience contacting Appliance Express and setting up a service call. Wes showed up right on time and did great work! He is polite and knowledgeable and offered reasonable suggestions for avoiding future issues with my washer and dryer.


Map of Austin, TX

Excellent service and technician.




Review of Appliance Express

Steve was a consummate professional. He called to confirm his appointment the day of service, arrived on time and put on shoe protectors, but the best part was that he is knowledgeable, affable and expedient.


Map of Austin, TX

Great service, he fixed what the first guy didn’t




Review of Appliance Express


Map of Austin, TX

Luis did a great job as he always does!




Review of Appliance Express

I appreciate Luis and his knowledge, experience, and friendly demeanor!


Map of Austin, TX

Expert repairmen




Review of Appliance Express

Found my appliance repair shop I go to every time


Map of Austin, TX

Great service!




Review of Appliance Express


Map of Austin, TX

Thanks




Review of Appliance Express


Map of Austin, TX

Excellent service




Review of Appliance Express


Map of Austin, TX

Difficult problem solved




Review of Appliance Express

Thanks very much to Brandon. Our refrigerator had three or more issues - he got us back and running.


Very happy




Review of Appliance Express

Luis is very good and Has great customer service skills


Excellent and friendly service!




Review of Appliance Express


Repair went quickly and efficiently.




Review of Appliance Express

Charge was higher than a new microwave would have cost! We should have been forewarned.


Excellent service




Review of Appliance Express

Excellent service and very knowledgeable


Great job




Review of Appliance Express

Leo found the issue quickly and replaced the part and tested the unit all within 25 minutes. He was extremely friendly and answered all of my questions. Thank you sir!!


Great Service!




Review of Appliance Express

Luis was very professional and fixed the problem quickly and efficiently, he was a pleasure to work with!


Speedy encounter!




Review of Appliance Express


excellent service




Review of Appliance Express

the problem with our refrigerator was diagnosed quickly and accurately and the required parts were ready in the truck- installed and back working within the hour... awesome


Great Service




Review of Appliance Express

Scott was supper professional and nice. He is the model for what all customer service should be!


Stove Repair




Review of Appliance Express

Joseph called us before he showed up and showed up when he said he would. He was awesome with talking about how the stove should work and did the troubleshooting and adjusted the stove and it works perfectly now!!!


Courteous and professional




Review of Appliance Express

The technician was very professional - took care of our washer in no time. He presented well, was very polite and a nice guy. The company was communicative and responsive.


Barbara




Review of Appliance Express

Paul was an excellent and very competen repair person. He answered all of my questions. The office schedulers tried to meet my needs and kept me informed of arrival times.


quick, expert service from both the company and the technicians




Review of Appliance Express


Ghattas




Review of Appliance Express

Job was well don fast and clean produce ice in one bower thank u


Dora




Review of Appliance Express

Job well done


Fast and professional




Review of Appliance Express

The tech was fantastic. He was prompt, profession and quick to diagnose and fix the issue


Great!




Review of Appliance Express

Great experience, problem solved!


Great Service




Review of Appliance Express

Very Good Service


Amazing Customer Service




Review of Appliance Express

The technician identified the problem, informed me of the problem and also taught me on how I can help prevent any future issues with just a few quick and easy steps! He went the extra mile and then some!!


Abdul




Review of Appliance Express

Vet good


Great service




Review of Appliance Express


Extremely helpful!




Review of Appliance Express

He was very kind in sharing some useful tips for our oven, as well as other Whirlpool appliances, and helped us correct a mistake due to the builder’s negligence!


Fantastic service!!




Review of Appliance Express

Some of the best service from someone in a long long time. Everything was great!


Great service




Review of Appliance Express

Showed up on time and completed the repair in a timely manner.


Continued good service




Review of Appliance Express


Great efficient customer service!




Review of Appliance Express

Tyler was kind and took off his shoes when he entered my residence. He was very courteous and fixed my overhead fan promptly.


Amazing Service




Review of Appliance Express

Luis was on time and quick. Answered all my questions and was a pleasure to deal with.


Very Pleased!




Review of Appliance Express

My dishwasher stopped working I called Appliance Express and described what problems I was having. I didn't have to wait too long for service and they brought the part I needed. The price was far less than having to buy a new dishwasher.


Good Experience




Review of Appliance Express

Kevin came to work on my Whirlpool washer. He did maintenance on it and gave me some good tips. He was very nice and very professional. It was a good experience.


Dishwasher repair




Review of Appliance Express

Our dish washer was not cleaning the dishes. Scott came and was excellent. The bits of food had been in the food over the holidays while we waited over Easter for our appointment. We had no problem with that. But after he left we washed and the machine still left food from the old dishes on the dishes. We are going to try again with fresh dishes later to see if the fix worked.


Great Service




Review of Appliance Express


Excellent service.




Review of Appliance Express


Maytag Washer




Review of Appliance Express


Great service, but service charge high.




Review of Appliance Express

Considering that I had given a correct diagnosis of the problem, I think the service charge was somewhat excessive .


Very efficient. . Great Service




Review of Appliance Express

Works more efficiently.


Excellent service!




Review of Appliance Express


Prompt service, very polite




Review of Appliance Express

Kevin arrived just when he said he would. He communicated thoroughly all through the process, and finished the project quickly. I'd use this company again!


Dishwasher rescue




Review of Appliance Express

My 4 year 4 month old KitchenAide dishwasher went on strike. I called Appliance Express. The call was handled professionally. We set an appt. It was Verified. The Tech called with in the assigned window. He showed up on time. The dishwasher was repaired.


great service!




Review of Appliance Express


Good service/Pricey




Review of Appliance Express

Good


Robert J.

Robert J.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on job for complaints of F3E1 code. Ran diagnostics and confirmed code. Replaced water level switch and retest. No codes on retest. No leaks detected at time of service.

Near Waters Edge Dr, Austin, TX 78731
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for unit not draining properly . Ran diagnostics got 8-3 , 5-2, 0-1 error codes . Found a lot of soap build up . Also customer instructed on soap use and and cleaning around outer door glass ( lots of hair build up) and inside of bellow on weep holes in gasket . No water leaks detected at time of service . Job complete ."

Near Burnet Rd, Austin, TX 78757
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for previous company’s repair . Ran temps both compartments were higher then normal . After running diagnostics and checking frost pattens . Unit will need sealed system . Order both evaps compressor ,uv drier , service port , 3 hrs . No water leaks detected at time of service. 1 8201675 (compressor) and 1 SERVICEVALVE and 1 UVDRIER and 1 W10917531 (FRESH EVAP. ) and 1 WPW10608485 (evaporator FZ)"

Near Big View Dr, Austin, TX 78730
Joseph C.

Joseph C.

WASHER WHIRLPOOL WET4024HW0 "Arrived on site for “EL error code” complaint. Inspected unit and determined that washer door latch was faulty. Removed and replaced door latch. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near E 41st St, Austin, TX 78751
Tyler B.

Tyler B.

RANGE KITCHENAID KFGD500ESS00 "Arrived on site for unit not heating, found igniter not working, replaced and tested goo,d no gas leaks on site

Near Toledo Dr, Austin, TX 78759
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived onnsite and found freezer door able to move up and down on hinges which is normal. Advised customer on normal operation and answered all other questions. All. He is good.

Near Glen Rae St, Austin, TX 78702
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Arrived on site for “still leaking from freezer” complaint. Inspected unit and found crack in icemaker. Ordering new icemaker. No other leaks detected, at time of service.; ordrng 1 4317943 (icemaker only)"

Near Berkman Dr, Austin, TX 78723
Paul R.

Paul R.

WASHER MAYTAG MVWB835DW4 Arrived onsite to replace the previous diagnosed parts. I replaced the gearcase and ran service step 52 to calibrate the unit. I ran service step 51 and tested the unit. All test passed but upon putting the unit back in diagnostics I got an F5E4 error. I found the white wire pin on the molex connector for the lid lock had come out of its locked position and was not making contact with the pin on the control. I put the pin back in the connector and retested. The unit is working as designed. Call complete.

Near Lipizzan Dr, Austin, TX 78732
Leonardo C.

Leonardo C.

OVEN FRIGIDAIRE FGEW3065PFG Arrived on site to test unit for door no opening. Got door opened and found wires to control board melted and also found control board and panel melted. Will need to order new control board 5304507680 will also need new control panel 139038815 and new latch 139021303 and new wire harness 5304517374.; ordrng 1 139021303 (LATCH ) and 1 139038815 (PANEL CONTROL ) and 1 5304507680 (CONTROL BOARD ) and 1 5304517374 (MAIN HARNESS)

Near S Congress Ave, Austin, TX 78704
Leonardo C.

Leonardo C.

RANGE KITCHENAID KGSS907SSS03 "Arrived on site to replace appliance manage and control at the same time. Replaced parts test cooling fan and cooling test good. Checked all wires and wires all good, turned unit on to 450 and unit test good job complete."

Near Stoneridge Rd, Austin, TX 78746
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KSSC48QVS02 Arrived on job to replace control box. After replacement fans are working and after time delay compressor start. No leaks detected at time of service

Near Chalk Knoll Dr, Austin, TX 78735
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG540H0ES1 Arrivedon site for f 3 e0 error and no oven function. Advised customer sensor would be needed. Ordering control also. ; ordrng 1 W10833885 (sensor) and 1 WPW10348712 (cntrl-elec)

Near Cedar Ave, Austin, TX 78702
Joseph C.

Joseph C.

DISPOSAL WHIRLPOOL GC1000PE4 "Arrived on site for “noisy disposal operation” complaint. Inspected unit and found blade had come off of rotating plate. Removed and replaced disposal. Unit is performing as designed. No leaks detected, at time of service."

Near Berkman Dr, Austin, TX 78723
Wesley P.

Wesley P.

REFRIGERATOR ELECTROLUX E32AR85PQSB Arrived onnsite for symptoms of 30 degree temps when set at 38. Manufacturer recommended replacement of control and thermistor which has occurred . Also verified unit is on dedicated 20 amp circuit.

Near Exposition Blvd, Austin, TX 78703
Lou S.

Lou S.

WASHER WHIRLPOOL WFW86HEBW0 "arrived on site to inspect washer leaking water. Upon further inspection, I placed the unit in diagnostics and it showed no error codes. I continued with testing and for und that the unit has been leaking on the front panel at the bottom of the door. The unit operated as designed with no leaks. I inspected the drain area of the bellow and found a large amount of animal hair in the drain area clogging the drain ports. I advised the customer of my findings and cleaned the drain area and the water that was in this area began to drain once I cleaned the ports. No water leaks observed during service, job completed."

Near Billingham Trail, Austin, TX 78717
Wesley P.

Wesley P.

DRYER LG DLE1501W

Near Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSO42FMX03 "Arrived on site for cooling issue. Found evaporator fan motor not running. Removed fan motor installed new fan motor unit,fan powered on reassembled unit checked air flow in fresh food good.

Near Forest Trail, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit for leaks no leaks present at this time and not washing correctly.

Near Corran Ferry Loop, Austin, TX 78749
Robert J.

Robert J.

ICE MACHINE WHIRLPOOL KUIX505ESS1 Arrived on job for complaints of thin ice. Ran diagnostics and all working properly but found the condenser blocked with hair.

Near Hidden Hollow, Austin, TX 78731
Leonardo C.

Leonardo C.

OVEN MAYTAG MER8600DS0 Arrived on site to test unit for oven not getting to temp. Test unit and found broken bake element. Replaced bake element. Test unit after replacing bake element and unit test good job complete.

Near Coats Cove, Austin, TX 78748
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFF507ESS00 Remove unit from cabinet to start sealed system repair. And your diagnostic step for her to move three-way refrigerant valve. The valve did not move. Tried it once again and then it didn’t move. Valve only move one time out of four attempts. Will order refrigerant valve and bring other parts back as well in case they are needed. All water connections were dry.; ordrng 1 WPW10443217 (valve)

Near Amasia Cove, Austin, TX 78729
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW2830WB00 Arrived on site to replaced upper cooling fan. Replaced fan test unit and unit test good job complete

Near Ridgewood Rd, Austin, TX 78746
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site for unit leaking, found unit leaking from diverted motor, replaced pump and motor and tested good, no leaks on site"

Near Bolivia Dr, Austin, TX 78729
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KBFN502ESS02 "arrived on site to inspect refrigerator door not closing. Upon further inspection, I checked the hinges on both doors and they appeared to be fine. Looking at the right RC door, it does not stayed closed as appears to be warped. I attempted to level the unit by raising the leveling legs and starting from the beginning. Once I had the unit leveled, the right RC door continued to not close properly. I attempted to adjust the top hinge but nothing changed. I advised the customer of my findings and am ordering the door, and hinge parts . No water leaks observed during service..; ordrng 1 W10752868 (bracket) and 1 W10782299 (dor-fip ) and 1 W11218690 (HINGE-DOOR) and 1 WP2307857 (extension) and 1 WP2316804 (spacer) and 1 WPW10485980 (hinge-door)"

Near Glencarrie Ln, Austin, TX 78750
Kevin B.

Kevin B.

OVEN JENN-AIR JJW2830DP00 "Arrived on site and found F2E1 error code, took 1 picture. Replaced control panel and oven is now operating properly.

Near Serene Estates Dr, Austin, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for fan making loud noise. Pulled unit out and found wires hitting fan. Secured wires to stay away from fan blades test unit and unit test good no more loud noise. Job complete.

Near Cardinal Flower Drive, Austin, TX 78739
Wesley P.

Wesley P.

WASHER AMANA NTW4516FW2 Arrived on site and warped spin basket and possible failed gearcase shaft. Ordering gearcase and spin basket to repair. All else checks good.Making loud grinding noise basket askew in tub. ; ordrng 1 W10554251 (spin basket)

Near Ray Wood Dr, Austin, TX 78704
Paul R.

Paul R.

REFRIGERATOR FRIGIDAIRE LFHB2741PF5A "Arrived onsite for the refrigerator with a no ice condition. I found the ice box fan not running in service test 57C with 12VDC to it from the control. The ice maker went thru a harvest and returned to home position and the fill valve passed. The ice box thermistor registered the correct temp. The fan needs to be replaced. Ordering the FAN & GASKET KIT. ordrng 1 5304493604 (FAN & GASKET KIT)"

Near Phillips Cir, Austin, TX 78734
Paul R.

Paul R.

BUILT IN COFFEE JENN-AIR JBC7624BS00 Arrived onsite for the coffee maker that’s not grinding or beans are jamming. Ms stated the unit is not recognizing that it is full of beans. I entered the load test and found all the components for the load test working as designed. I ran a coffee cycle and found the beans not feeding from the hopper into the grinder. I could stir the beans and make them feed but they would not feed on there on. I called techline and I spoke with Kurt. Kurt advised pulling the hopper off the grinder as illustrated in the service manual on page 4-24 figure 2 but this hopper doesn’t have screws holding it like the illustration shows. This hopper is molded and I suspect an issue with a gap in the mold preventing the beans from feeding properly (see pic in SDQP). Ordering c-notes & W10661763 HOPPER.; and 1 W10661763 (HOPPER)

Near Fossmoor St, Austin, TX 78717
Scott  M.

Scott M.

REFRIGERATOR IKEA ISF25D2XBM01 "Arrived on site and replaced drain tube extension ,steamed out drain inside . No water leaks detected at time of service .job complete ."

Near Silvercrest Cir, Austin, TX 78757
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS92EC0AS02 Arrived on site to test unit for unit had no power found unit getting power but no display. Test unit after replacing fuse and unit test good job complete.

Near Snowdrop Drive, Austin, TX 78739
Lou S.

Lou S.

MICROWAVE KITCHENAID KMHS120ESS0 "arrived on site to inspect microwave no function. Upon further inspection, I found that the unit cooling fan is on but the unit has not been turned on. When I open the door, the fan turns off, but when I close the door, the fan comes back on and the interior light never turns off. I removed ad replaced the main control and door switches and tested the unit. Unit operated as designed. Job completed."

Near Fairway Hill Dr, Austin, TX 78750
Wesley P.

Wesley P.

ICE MACHINE JENN-AIR JIM159XYRS0 Arrived onnsite and found unit drain pump beginning to fail and short unit off. Replaced drain pump. Now unit is operating as designed.

Near Edgecliff Terrace, Austin, TX 78704
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW7590FW0 "Arrived on site replaced control , ran cycle and and valve is behaving normal . No water leaks detected at time of service . Job complete ."

Near Sugaree Ave, Austin, TX 78757
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL ED5FHEXVS04 "Arrived on site for unit building ice in air vents, found food behind bottom drawer allowing air to mix and freeze up vents. . No leaks on site"

Near Bell Ave, Austin, TX 78759
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JGD8130ADS Arrived on site to test unit for right burners not working. Test unit and found bad ignitors. Test unit and ignitors not working will need to order new terminal block WP74005890 ; ordrng 1 WP74005890 (TERMINAL BLOCK )

Near East Side Dr, Austin, TX 78704
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for damaged door, replaced door and plate and tested good no leaks on site"

Near Domain Dr, Austin, TX 78758
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site and inspected microwave/oven combo and found bottom vent cover is bent upwards. Removed oven door and found there is a lip which is allowing cabinet facing edge to push upwards on vent cover. Also found silicon was added along the top of the control panel to hide the gap left over. Explain situation to homeowner, builder will need to raise the installation shelf up 1/8 to 1/4 of an inch to provide enough clearance for the vent and to cover the top of the cut out."

Near Cades Spirit Bend, Austin, TX 78738
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site for rack stuck in unit, found rack peaches back behind stops, was able to force out, but would need touched up to complete. ; ordrng 1 W10791627 (touch-up)"

Near Alloro Drive, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42QMS01 "Arrived on site for water leaking. Tested dispenser water weak water flow air in system customer recently replaced filter. Removed filter tested water dispenser good flow. Reinstalled filter,removed air from system no leaks at water dispenser. Unit working as designed."

Near Spinning Leaf Cove, Austin, TX 78735
James C.

James C.

REFRIGERATOR WHIRLPOOL ID3CHEXWQ00 Arrived on site and tested operation for starting point with sealed system. I found proper voltage to compressor inverter but compressor not running and cold to touch. Ohmed compressor and found the start and run windings are good. Unit has failed inverter. Installed new inverter and tested for cooling. Unit cooling properly and all functions test good. Job complete

Near E Potosi Cove, Austin, TX 78717
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW7040DW0 "Arrived on site for UI not responding . After several attempts . Ran diagnostics 6-3, 6-2,2-1 error codes . Checked all connections All checked good . Replaced control and UI. Ran diagnostics all checked normal . Nonwater leaks detected at time of service . Job complete ."

Near W St Johns Ave, Austin, TX 78757
Robert J.

Robert J.

WASHER WHIRLPOOL MHWE550WW01 Arrived on job for complaints of not draining. Found drain pump locked. Replaced pump and test. No leaks detected at time of service

Near Ridge Oak Dr, Austin, TX 78731
Lou S.

Lou S.

WASHER MAYTAG WTW4816FW2 "arrived on site to inspect washer issues. Upon further inspection, the customer advised that the unit is leaking water from the back of the unit near the hot water valve. I removed the back cover o free panel and removed the panel to find the hot water valve cracked. I attempted to contact the owner to provide a quote but they did not answer. I removed and replaced the valve assembly and tested and the unit operated as designed. No water leaks observed during service, job completed."

Near Richard Carlton Blvd, Austin, TX 78727
Tyler B.

Tyler B.

RANGE JENN-AIR JES1750FS1 "Arrived on site for panel replacement, removed old panel and replaced and tested unit, fan high button is now responsive but units blower still only working on low speed, removed panel and was able to gain access to control board, found burn mark on blower fan relay, unit will need new control to complete repair. ; ordrng 1 W11295990 (cntrl-elec)"

Near Spring Hollow Dr, Austin, TX 78750
Kevin B.

Kevin B.

WASHER KENMORE 110.266525 "Arrived on site and inspected washer and found when cycle is set to a spin basket is moving. Found agitator dogs are broken.. No water leaks from connections at time of service, ; ordrng 1 285785 (clutch) and 1 785727 (AGITATOR) and 1 WP389140 (drive block)"

Near Kansas River Dr, Austin, TX 78745
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW7590FW0 Arrived onnsite and symptom of clogged pump and f9e1 error. Maintenance to swap unit and have washer accessible in service room prior to rescheduling service. Unit will need drain cleared.

Near S Lamar Blvd, Austin, TX 78704
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAYM6 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the wire harness and the main control. I ran the diagnostics cycle and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.

Near Lee Park Ln, Austin, TX 78732
Wesley P.

Wesley P.

WASHER WHIRLPOOL WET4124HW0 Arrived on site and found bad control. Replaced control on washer. Unit is now operating as designed.

Near E 12th St, Austin, TX 78702
Wesley P.

Wesley P.

WASHER FRIGIDAIRE FFGL1011MW3 Arrived onnsite and tested washer failing to complete cycle. Found washer timer harness poor connection. Secured connection. Unit is no operating as designed.

Near E 16th St, Austin, TX 78702

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.



About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing

HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.