Local Reviews
for Austin, TX

Appliance Express Rated 4.8 out of 5 stars based on 2399 customer reviews

Map of Austin, TX

Great Service




Review of Appliance Express

Very efficient. Technician was very knowledgeable and professional.


Map of Austin, TX

Great Service




Review of Appliance Express

Great service! Very Professional 👍


Map of Austin, TX

Working like new




Review of Appliance Express

David did a great job - the stove top is now working as expected


Map of Austin, TX

Great service




Review of Appliance Express

Awesome service friendly and quick


Map of Austin, TX

Excellent service




Review of Appliance Express

Wes did a great job replacing parts on the dishwasher and making sure it was running well. He also advised about power surges which may affect the machine.


Map of Austin, TX

Michelle




Review of Appliance Express

Was friendly and quick


Map of Austin, TX

Great, fast service




Review of Appliance Express

Technician was able to diagnose the problem right away from my description of sounds the refrigerator was making.


Map of Austin, TX

Awesome




Review of Appliance Express

He saved our lives


Map of Austin, TX

Great service




Review of Appliance Express

Scott did a great job.


Map of Austin, TX

Great service!




Review of Appliance Express

Matt Zuniga was outstanding. He took the time to explain that I was incorrectly choosing type of wash. Thus, clothes were not drained enough making the job of the dryer much harder. It was taking hours and I was unhappy. He was friendly and helpful. He explained in layman's terms.


Fridge servicing




Review of Appliance Express

Great service


Awesome, knowledgeable service!




Review of Appliance Express


David was a great technician




Review of Appliance Express

David was a great technician. Performed thorough diagnostics, had parts on hand, and replaced them quickly.


Homeowner




Review of Appliance Express

Very smart and helpful technician


Induction cooktop repair




Review of Appliance Express

Great service


Very good




Review of Appliance Express


Great job. !




Review of Appliance Express

You’re employee was prompt and polite. Jacob new exactly what was going on when I described it and had the materials to fix the problem in the van. Great job.


Great service




Review of Appliance Express

Brandon knew the appliance thoroughly, and he found the problem quickly. He was prepared with the parts he’d need and fixed it right away. I’d use him again any time!


Great service. Very polite




Review of Appliance Express

It was a short visit and of course the ice maker worked perfectly while he was here. We will call if it messes up again


Best service experience I've had.




Review of Appliance Express

Leo was great. I had to wait on parts for a while and one time the parts were damaged in shipping. This is the manufacturer's, the shippers, or COVID's fault. Not Appliance Express. I would get a call from AE thinking they wanted to schedule an appointment but they were actually calling to let me know the parts weren't in yet. That's service. And when they had the parts and were ready to perform the repairs, Leo was on top of it. I think he had to come out 3 times. After the first time, things were repaired and working but AE (Leo) wanted to make sure it was working exactly how it should. He was always professional. He was always friendly. He showed up when expected. AE even let's you "request" (but can't guarantee) time slots for maintenance. For those of you who care, he always wore his mask. I can't speak to pricing because I purchased an extended warranty after a few years of use. I typically don't like to purchase extended warranties for anything but I believe this was money well spent. My dishwasher and stovetop are like new! I will continue to go with AE for my repairs. They are a competent and honest company. - Happy Customer


Charles




Review of Appliance Express

Great service!


Great service and professionalism




Review of Appliance Express

We had a great experience with Andrew coming by to fix our dryer. He was on time, efficient, friendly and explained to me what the issues were with the appliance. Highly recomend.


Awesome Service




Review of Appliance Express

Awesome professional service


Great company to work with!!




Review of Appliance Express

Our issue was not fixed the first time but y’all immediately ordered the second part and fixed our oven! You guys were great to work with and were immediately on it when we said that it was still not working.


Good and quick




Review of Appliance Express


Good Service




Review of Appliance Express

Got right to the point and informed me quickly.


Excellent Service, Very Knowledgable




Review of Appliance Express

Outstanding Tech. Quickly honed into the issue --> very knowledgable. very nice to customer!


Great service




Review of Appliance Express


Great Service by David




Review of Appliance Express

David did an excellent job diagnosing a tough issue with our dishwasher, keeping us informed, educating us on the solution and eventually solving the problem for us. Thank You David!


Dishwasher service




Review of Appliance Express

Leo was very helpful, and took the time to explain what was wrong and what he did to correct the problem. Thank you, Leo


Responsible and effective




Review of Appliance Express

it was very solid


Awesome Service




Review of Appliance Express


fully satisfied




Review of Appliance Express


Great Service




Review of Appliance Express


Great service




Review of Appliance Express

The service call went well. He found the problem and explained everything.


Fast, friendly, and knowledgeable




Review of Appliance Express

Quickly fixed the issue with my oven door that was hanging off and helped me troubleshoot an issue with a burner. Friendly and knowledgeable!


Karen




Review of Appliance Express

Good service! Appreciate that he came late in the day!


Mr




Review of Appliance Express

50/50


Excellent Customer Service!




Review of Appliance Express

The technician was very knowledgeable. He explained the issue with my burner and what he did to resolve the issue. He answered all of my questions.


Great Service Experience




Review of Appliance Express

This was an extended warranty repair take over when Sears dropped the ball. Appliance Express was responsive, communicative and quick. Diagnostics was fast and parts arrived in two days. Final replacement of ice maker took less than twenty minutes and solved our problems. Good job by AE and Louis.


Great service




Review of Appliance Express


Stove




Review of Appliance Express


Great




Review of Appliance Express

Fixed issue quickly.


Everything on time and track




Review of Appliance Express

Technician showed up on time and finished job in about an hour. He had all parts and knew what to do. He also had authorization from Whirlpool to cover all repair costs.


Great Service




Review of Appliance Express

Scott is a great technician, very professional and very conscientious. Appliance Express customer service was outstanding.


Great Service




Review of Appliance Express

The repair guy was very friendly & professional.


Hit the spot got it done.




Review of Appliance Express

Perfect, efficient, friendly, safe.


Timely response and great customer service




Review of Appliance Express

Easy to make an appointment, showed up on time and fixed my oven. Everything I dealt with was very nice. Seemed a little expensive but I think that is just a function of appliance repair.


Great service




Review of Appliance Express

Job well done. Friendly and efficient


Great service!




Review of Appliance Express

Very quick & expert service!


Scott  M.

Scott M.

DISHWASHER WHIRLPOOL ADB1400AGB1 "Arrived on site , replaced control. Ran diagnostics wash . All checked normal. No water leaks detected at time of service. Job complete ."

Near Conyers Ln, Austin, TX 78725
Noah D.

Noah D.

RANGE WHIRLPOOL WTW5000DW1 "Arrived on site to inspect washer for loud noises during operation, upon inspection found the drain causing loud noise, checked for obstructions and found 2 metal pieces. Cleared pump and tested. Complete"

Near Teri Rd, Austin, TX 78744
Justin M.

Justin M.

MICROWAVE WHIRLPOOL KMHS120ESS9 Arrived on site to install previously diagnosed parts. Installed new control and panel. Installed new interlocks and found interlocks chattering and not making great connection allowing MW to stop shortly after you press start. Will need to order and replace interlocks. The new control did fix the previous light issue.. ; ordrng 2 W11197766 (INTERLOCKS)s

Near Brillen Stone Ln, Austin, TX 78728
Robert J.

Robert J.

WASHER MAYTAG MHW8100DC0 Arrived on job for complaints of not starting. Washer started normally not able to duplicate error

Near Coopers Crown Ln, Austin, TX 78738
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived on site for sealed system repair. I gained access to the dryer and compressor. When I punctured the dryer I found 25 psi in the system. I plugged the unit in and found the compressor building pressure. I installed a new UV dryer and access valve. I pulled a vacuum on the system for 15 minuets. I monitored my garages for any pressure lose. I found none. I put a measured charge into the system. I powered the fridge on and found the pressures building appropriately. I monitored the system for any leaks and I found none. The unit is operating as designed. Please allow 24 hours before you use the fridge and 48 before it starts to make ice. Job complete.

Near Conservation Dr, Austin, TX 78717
Justin M.

Justin M.

RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site for cooktop with UI not responding. Customer stated they recently had a power outage. I cycled breaker and unit started working as designed. Tested unit and found no mechanical failures. Call complete.

Near McCoy Loop, Austin, TX 78717
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for not cleaning. Test unit and found owi erro. Removed the filter and found dirty filter making unit not wash correctly. Cleaned filter test unit and unit test good job complete.

Near Cardinal Flower Dr, Austin, TX 78739
Leonardo C.

Leonardo C.

MICROWAVE GE JNM1541DN1BB Arrived on site to test unit for melted vent and unit giving shorted keypad. Test unit and saw unit turning on by itself with out touching any buttons. Found shorted keypad and control. Will order new control and panel and will replace vent. Office to reschedule. ; ordrng 1 WB27X10934 (BOARD ) and 1 WB56X10822 (PANEL)

Near Channing Dr, Austin, TX 78748
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for customer complaint of unit not cooling in either section, found compressor running, all fans running, sealed system leak. Ordering all sealed system parts to ensure repair. ; ordrng 1 W10239732 (Evaporator) and 1 W10643261 (Evaporator) and 1 W10240365 (Condenser) and 1 W10253005 (Compressor) and 1 Cnote (SS tech lock ring) and 1 Cnote (2 hour job) and 1 Cnote (Auth/office to reschedule) and 1 876765 (Tube kit) and 1 W10286069 (Filter drier) and 1 W10913906 (Coupler)"

Near Madrone Mountain Way, Austin, TX 78737
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site and found no power showing on dishwasher. Reset power connections at terminal block and power is now restored. Dishwasher completed a diagnostic cycle and no further repair is required at this time. Recommended dishwasher magic to homeowner. They should be used periodically to remove any excess soap or buildup, job complete"

Near Midbury Ct, Austin, TX 78748
David  Z.

David Z.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to follow up on washer that was making a squeak. Installed new cam set and retested. Squeaking is barely noticible but still there. Belt felt like it was extra tight and possibly bending the cam, creating a squeak. On return need to replace belt and cam. Noise doesn’t sound like it’s coming from the gearcase, but definitely on bottom end. Will return with the remaining lower end parts and the gearcase if it still persists. Office to schedule when we get a belt.; ordrng 1 W11239857 (belt)"

Near Windroot St, Austin, TX 78728
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5620HW Arrived onsite for unit not getting the water out of the clothes. Unit was already washing. Unit was in white clothes wash but it was mostly hand towels. Unit was going off balance not getting up to speed. Put unit in diagnostics. Got F0E5 off balance load. Let them know that if the unit is over loaded or not loaded correctly. The barrel jumps quite a bit and won’t ever get up to speed. No leaks at this time. Job complete

Near Velasquez Dr, Austin, TX 78703
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRB322DMBM01

Near Arbor Crest Ln, Austin, TX 78747
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for range not heating properly . Ran temp check , checked normal. Igniter amp check was good . Let range run for 30 mins to continuously monitor temp and amps . Couldn’t duplicate failures . No gas leaks detected at time of service.

Near Cimaizon Dr, Austin, TX 78725
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW1 "Arrived onsite for unit not powering on. Looked at unit. Not was not responding. Upon further investigation, found that the white wire on the terminal block had fallen off. Replaced terminal block. Tested unit p. Unit test good. No issues at this time. Job complete"

Near San Gabriel St, Austin, TX 78705
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived onsite for unit not freezing/cooling. Tested unit. Found that start device is bad. Replaced start device, but quickly after replacement of part. The compressor was very loud. Called tech line. Suggested to replace compressor as windings are stuck and not allowing the unit to cool. Got Sr#7729798378. Submitted sealed system check list. Ordered parts. Office to reschedule. ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor)"

Near San Gabriel St, Austin, TX 78705
Justin M.

Justin M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher coming off of its hinges. Upon further inspection I found pads broken off and allowing door to fall down. Installed new pads and unit is now working as designed. Call complete.

Near Windroot St, Austin, TX 78728
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF520PADM6 Arrived on site for dishwasher not draining . Found food stuck in sink drain pipe side . Nothing stuck in drain pump motor . Drain hoses look clean . Very shoddy plumbing under sink area . Would recommend a professional plumber to redo pipe work underneath sink area . No water leaks detected at time of service.

Near Bolm Rd, Austin, TX 78721
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site for loud noise and water leaking from dispenser. Ran diagnostics found ice box fan. It running diagnosed loud noise due to ice box fan. Ordering ice box fan and harness assembly. ; ordrng 1 W10858452 (Harness) and 1 W11407678 (Ice box fan)

Near Jessamine Hollow, Austin, TX 78731
Leonardo C.

Leonardo C.

RANGE MAYTAG PER4510AAW Arrived on site to test unit for right front burner not working. Test unit and found element melted to receptacle. Replaced both parts test unit and unit test good job complete.

Near Constantino Cir, Austin, TX 78745
David  Z.

David Z.

ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site to diagnose dead ice machine. On arrival unit was dead and unresponsive. Pulled unit out and it turned on. Ran for a few then died again. Checked wall voltage and found good voltage. Unplugged main power cord from external drain pump and hooked directly to extension cord and unit powered on, showing failed external drain pump. Replaced external drain. Retested and unit ran for over 7 mins with no interruption. No leaks found. All is working as designed. Call complete."

Near Clearock Dr, Austin, TX 78750
Kayman B.

Kayman B.

RANGE KITCHENAID FFGF3047LSF "Arrived onsite for range with burners not igniting. Upon inspection I found the 2 burners in question RF and RR very greasy and not sparking when trying to ignite. I removed the cooktop and accessed the spark module. I found no voltage coming out of the module to those ignitors but the others were functioning as designed. The ignitor wires were also frayed. I replaced the spark module, ignitor wires and RR burner head. I re assembled and tested the unit. The unit is working as designed all bringers are igniting and no gas leaks were detected during time of service. Job complete."

Near S Meadows Dr, Austin, TX 78758
Leonardo C.

Leonardo C.

DISHWASHER GE GDT530PSD4SS Arrived on site to replace spray arm. Test unit and unit not making any noise. Job complete

Near Allison Dr, Austin, TX 78741
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JCD2389GES "Arrived on site and inspected refrigerator and found icemaker is leaking water when it fills, icemaker will need to be replaced. Also found Water dispenser switch gets stuck when getting water, switch and pad will need to be replaced in order to correct issue and will also order any surrounding plastic that may fail due to age while disassembling it. ordrng 1 61003124 (Dispenser switch) and 1 61003804 (Pad) and 1 WP61004681 (Housing) and 1 D7824706Q (Icemaker)"

Near Escala Dr, Austin, TX 78735
Noah D.

Noah D.

DISHWASHER MAYTAG MDB4949SHZ1 "Arrived on site to inspect dishwasher for leaking, upon inspection found the clamp improperly placed on tubing. Fixed clamp and tested. No leaks found. Complete"

Near Whispering Oaks Dr, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSO42QTX04 "Arrived on site for no cool. Replaced evaporator,heat exchanger,compressor and drier,found burned out inverter replaced inverter vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure,good checked frost pattern good.

Near Chamisa Dr, Austin, TX 78730
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to diagnose refrigerator that is not producing ice. Checked temps and temps were good. Customer said unit didn’t produce ice for 4 or 5 days. Customer informed me the unit did produce ice that day. I ran several tests and was able to find the ice box fan surging, going from faster to slower, faster to slower. Ordering new ice box fan. Customer had additional videos of the random noise that was coming on on the left side. Ordering ice box fan and condenser fan and frame. ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11127829 (motor-cond) and 1 WP2188935 (blade-fan) and 1 WPW10406719 (shroud) and 1 w11033168 (harns-wire)"

Near Winchelsea Dr, Austin, TX 78750
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived onsite to replace drain motor to unit. Replaced drain motor. Tested unit. Unit tested good. No leaks at this time. Job complete

Near Rio Grande St, Austin, TX 78701
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and found one of the track wheels had broken off . Replaced adjusters . All checked normal with dishwasher . Job complete .

Near Ridgeway Dr, Austin, TX 78702
Scott  M.

Scott M.

WASHER GE GHWS8355H0MC "Arrived on site replaced lid lock . Still doing sensing and not advancing . Found clothing under washer . If tub is spun unit will try to sense couple times but then stops . .checked unit profile ,and getting voltage to components . Ordering stator ,rotor , sensor and shifter . Get AUTHO . Call to set return ; ordrng 1 AUTHO and 1 WH05X10014 (SHIFTER ( NLA) ) and 1 WH12X23995 (FPS SENSOR ) and 1 WH39X10011 (ROTOR ) and 1 WH39X20678 (STATOR )"

Near Jarrod Lee Cove, Austin, TX 78724
Justin M.

Justin M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for refrigerator with no cool in RC. Upon arrival customer stated actual issue was that intermittently the unit will lose lights and cooling in RC and FC completely, but the UI will still have lights. He stated he will cycle power and unit will begin working again. I checked temps and found FC at -1°F and RC at 34°F. I then checked the FC evap fan, the thermistors, door switches, ice maker, inverter box, and harness. All parts tested good. Checked voltage at control and it was good. Found no mechanical issues with unit. Advised customer it sounds as though they are having a breaker or power surge issue. Call complete."

Near Pasatiempo Dr, Austin, TX 78717
Leonardo C.

Leonardo C.

COMPACTOR WHIRLPOOL GX900QPPS6 Arrived on site to replace switch. Replaced switched test unit and unit still not stopping. Found bad motor and board. Ordering motor board and gear kit office to reschedule. ; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 882699 (GEAR KIT) and 1 W10439651 (MOTOR ) and 1 WP9871824 (BOARD)

Near W Creekview Dr, Austin, TX 78736
David  Z.

David Z.

WASHER MAYTAG MVWC465HW2 Arrived on site to install control to resolve water level issue. Installed control and calibrated. Retested and all is working as designed. Call complete.

Near Merrilltown Dr, Austin, TX 78728
Noah D.

Noah D.

RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site to inspect oven for a damaged panel, upon inspection of given room found no damage, checked with office and checked 201-210 for a damaged console and did not find one. Complete"

Near Bluff Springs Rd, Austin, TX 78744
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived on site for led issues. Found burned out led modules,replaced lower and upper led module on left side of fresh food compartment,all leds working,installed door stop correctly to right side door.

Near Ringtail Stream Dr, Austin, TX 78738
Justin M.

Justin M.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site Afro UI with intermittent failure. Found bad UI and Control. Cycled power off and installed new control. Cycled power on and off again and installed new UI. Cycled power back on and unit is now working as designed. Call complete.

Near Eucalyptus Bnd, Austin, TX 78717
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFC7500VW2 Arrived onsite to replace parts ordered previous tech. Replaced part. Tested unit. Unit tested good. No issues at this time. Job complete.

Near Leon St, Austin, TX 78705
Jacob S.

Jacob S.

DISHWASHER MAYTAG MDB4949SKZ0 Arrived onsite for unit not powering on. Tested for voltage at junction box on the unit. Was not getting 120v. Flipped breaker. Still had same issue. Let customer know to call the original installers or an electrician to get the issue resolved. No issues at this time. Job complete

Near S 3rd St, Austin, TX 78704
Jacob S.

Jacob S.

WASHER WHIRLPOOL MHW8000AW0 "Arrived onsite for unit giving error codes. Put unit in diagnostics and got error codes F6E5 CCU and Expansion board, F8E1 no water detected or water entering unit. Let customer know that could be an issue with controls or the level switch is going bad. May need level switch. Ordered parts. Office to reschedule ; ordrng 1 WPW10388229 (cntrl-elec) and 1 WPW10701571 (cntrl-elec)"

Near Wathen Ave, Austin, TX 78703
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for stuff freezing on top shelf . Found dampener door hanging up and staying open . Replaced damper . All checked normal. No water leaks detected at time of service. Job complete.

Near Ridgeway Dr, Austin, TX 78702
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site to diagnose microwave that had a noise and break during usage. On arrival customer showed me that the door had a massive crack in it and the casing had split. Unit needs a new door due to casting flaw. Office to reschedule when door arrives. ; ordrng 1 W11247223 (door/mw)

Near Schneider Dr, Austin, TX 78728
Justin M.

Justin M.

MICROWAVE WHIRLPOOL KMHC319ESS3 "Arrived on site for OTR that was having intermittent UI failure. Upon further inspection I found the turntable would not rotate, but the unit would heat and the UI was functioning. I found a bad turntable motor. I could not recreate the UI issue at the time of service. I let the customer know that we would need to replicate issue to accurately test. I also let them know it could be a UI or a UI/control issue.

Near Roundtree Ranch Ln, Austin, TX 78717
Justin M.

Justin M.

DRYER MAYTAG MEDB765FW0 Arrived on site for dryer that was not heating. I tested heat and air flow and both tested good. Unit is working as designed. Customer stated they had a power surge a few days ago and yesterday they finally ran a cycle that dried their clothes. Call complete.

Near Roundtree Ranch Ln, Austin, TX 78717
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site and found both handles are missing, replace them and fridge raider doors are now correct, job complete"

Near S IH 35 Frontage Rd, Austin, TX 78747
Scott  M.

Scott M.

DISHWASHER IKEA IDT830SAGS0 "Arrived on site for dishwasher door not closing properly . Found right side of door hinge sitting behind hinge tab ,as well as latch strike bent . Repositioned post back into correct place on hinge packet and bent strike back . Ran test wash all checked normal. No water leaks detected at time of service. Job complete."

Near Pennsylvania Ave, Austin, TX 78721
Jacob S.

Jacob S.

DISHWASHER KITCHENAID KDTM404KPS0 "Arrived onsite for unit not turning on. Looked at unit. Upon further inspection, found that the plug was not fully inserted into the wall socket. Pushed plug into the wall socket. Tested unit. Unit tested good. No issues at this time. Job complete"

Near Alta Vista Ave, Austin, TX 78704
David  Z.

David Z.

COOKTOP KITCHENAID KICU509XSS00 "Arrived on site to install module to resolve error codes on display. Before I installed the module I did some additional voltage tests. I found that there are 2 circuits running through the kitchen and both tie into the cooktop. Checked each leg individually and neither one is providing a full 240, and it also runs the oven and microwave. Advised customer to contact an electrician p, because the voltage spikes to over 265 volts, and then down to 40v. Not installing module until electric issues are resolved.

Near Bordeaux Ln, Austin, TX 78750
Brandon C.

Brandon C.

WASHER LG WM5000HVA "Arrived on site for customer complaint of mold in door bellow

Near Verde Mesa Cove, Austin, TX 78738
David  Z.

David Z.

RANGE JENN-AIR JDRP436WP02 Arrived on site for complaint of range not generating sounds or tones when in use. Removed control panel and replaced 2032 battery on UI touchpad control and retested. Tones were back and normal.

Near Glencarrie Ln, Austin, TX 78750
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB8969SDM0 Arrived on site to replace console. Replaced console test unit and unit test good job complete no leaks present all buttons working

Near W 32nd St, Austin, TX 78705

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.



About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing

HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.