Local Reviews
for Austin, TX

Rated 4.9 out of 5 stars based on 286 customer reviews

Map of Austin, TX

Good service




The new part worked


Map of Austin, TX

Miguel




Very good technician customer service


Map of Austin, TX

Excellant service and Fair Price




I will refer all my family and friends. Very impressed.


Map of Austin, TX

Right on time




I like how they call the day before to narrow the window they will be coming. Always fix the problem, too.


Map of Austin, TX

Great Service!




Leo was great!!


Map of Austin, TX

Lenel




Technician was helpful.


Map of Austin, TX

Awesome Job




Fantastic


Map of Austin, TX

Jennifer




Thomas was incredibly friendly and professional. One of the best customer service experiences my husband and I have had.


Map of Austin, TX

Great Service




Robert was very friendly and turned a simple solution into a teachable moment!


Map of Austin, TX

Very professional and timely well done job.





fast efficient repair




and the repairman, Robert, was knowledgeable and nice.


Terrific Service Man




Once again our service man came out on time and very pleasant to be around and helpful in his knowledge of his product.


Filter Reset




Wesley was very competent, quickly knew the nature of the problem.


What a nice young service technichan





Great service





Technician was an expert in the area of service needed. Was patient and took the time to explain it properly.





JC




Great service


Ice maker repair




Service Tech Brandon was outstanding. Excellent knowledge, well prepared, helpful with explaining issues and prevention of further problems.


Great service




Luis did a great job for us!


Great Service




Luis is a good technician and he knew with certainty what the issue was with my refrigerator.


Excellent service




Clif is very knowledgeable and did a great job repairing my fridge, and did a thorough check of the entire system while he was in there!


On time, great service and quick answer to repair my refridgerator!




Luis arrived a little early and got right to work. Figured out what was wrong with the ice maker, got it fixed and working! All in 30 minutes! Great job!


Great Service





Great service




He found the problem quickly.He explained the problem,and removed the problem.I had Great Service.


Helpful!





Awesome job!!!




fantastic service...


Awesome service!





Awesome service and quickly fixed problem!





.




.


Gas Stove Repair




On time, quick, professional, and most importantly - fixed the problem with our burner!


Dishwasher





Job done! Well.




Our broken oven inner door glass screen needed replacing. Lou came prepared, knew his task well, performed it effortlessly, efficiently, and was done before I even had time to say hello! No muss, no fuss. Even cleaned up with his portable vacuum when done. More impressively, he engaged my two little ones as "helpers" which they were thrilled to be. I was more concerned about them being a nuisance and hindrance to him but he was quite happy to engage with them. Who knows, he may have planted the seed of interest to be future technicians. The little things that leave an impression for when you need appliance repair help again.


Great service!




Thanks for the professional, friendly service.


Fantastic service




Luis, my serviceman, was prompt, courteous, and did an excellent job.


Ann




Great service - on time and efficient! My serviceman was great!


Great Service!!





Soencer




Outstanding


Tom was great!





Great Service!




Robert was great, he waited for me to arrive and was finished with the job within an hour.


Very efficient and helpful!





Refrigerator repain




Excellent service. Techs explained what they were doing every step of the way. Actually gave advice on helping to maintain optimum operation in the future.


Great Service





Lee




Appreciated respect for my time. They called to let me know my tech would be here soon. Brandon called me when he was actually on his way and was on time. Diagnosed problem quickly and explained pricing for repair. After considering everything including age of the appliance I opted to buy a new one. Very pleased with service! Would definely call them should need arise, and would recommend them and Brandon in particular.


Good Experience




Joseph was personable and knowledgeable. He found and fixed the issue within 2-3 minutes of starting. Excellent work.


Awesome Service!




Excellent and informative technician. Superb service!


Much appreciated!





great service





Excellent customer service




Luis Morales diagnosed the issues with our Whirlpool refrigerator and came back to install parts, all under warranty by Whirlpool. We were impressed with his technical knowledge and excellent customer service, and would definitely request him when we need service in the future.


Great service




Lou was awesome, prompt and professional


14608 Iveans Way





Derek S.

Derek S.

MGDB855DW Arrived on site to check unit for long dry times and af error, dryer was heating and working as designed, I found house duct had restriction, demonstrated air flow of unit with the duct attached and without attached, changed the vent hose to a new metal one Mrs McCracken provided, will need to have the duct professionally cleaned, dryer free of lint at the time of service

Near La Concha Pass, Austin, TX 78749
Scott  M.

Scott M.

Whirlpool electric dryer burned out heating element coils .

Near Austin, TX 78727
Lou S.

Lou S.

arrived on site to inspect washer making grinding noise during spin cycle. Upon further inspection, I placed the unit in diagnostics and tested. No error codes appeared so I continued with testing. During agitation, the unit made a screeching noise, but other than that, the unit operated as designed with no error codes at the end of testing. I removed the washplate and hub ad inspected both and both looked good. I removed the cam and inspected it and found that it was worn and possibly slipping causing the screeching noise. I replaced the cam with a new one and tested the unit extensively on gentle agitation and heavy agitation with ad without water in the tub and the unit did not make any screeching noises. The unit operated as designed. No water leaks observed during service, job completed.

Near Rock Island Dr, Austin, TX 78717
Scott  M.

Scott M.

Whirlpool side-by-side refrigerator evaporator fan of making too much noise

Near Briarwick Dr, Austin, TX 78729
Lou S.

Lou S.

arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics and tested with no error codes at the beginning of testing. When unit was to dispense water into the unit, there was no water. I looked underneath the sink at the water connection and found that the water line was turned off. I turned the water on and continued with testing. Unit operated as designed with no error codes at the end of testing. I recommended some tips on use and care for the unit to the customer. No water leaks observed during service, job completed.

Near Avery Station Loop, Austin, TX 78717
Scott  M.

Scott M.

Over the range microwave vent hood , making a mall rattling noise

Near Harris Branch Pkwy, Austin, TX 78754
Robert J.

Robert J.

WTW8040DW4 Arrived on job for complaints of washer shaking. Ran diagnostics and calibration. Rear foot adjust to balance washer. No leaks detected at time of service.

Near Paraiso Pkwy, Austin, TX 78738
Clif L.

Clif L.

Maytag dishwasher MDB7749SBM3. Arrived on site to diagnose a dishwasher that had a burning smell and stopped running. Tested unit and found main control failed and shorted out. Also noted wiring harness damaged due to electrical short. Replaced harness and control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Verbena Dr, Austin, TX 78750
Brandon C.

Brandon C.

Arrived on site for unit not heating or drying dishes. Found rinse aid present, ran diagnostic test, found heating element to be good, found faulty control board. I replaced control board, unit tested good.

Near Bella Colinas Dr, Austin, TX 78738
Lou S.

Lou S.

arrived on site to inspect cooktop knobs. Upon further inspection, I found that all of the bezels were loose and were keeping the knobs from turning properly and getting wedged under the knobs. I removed and replaced the bezels and tested the turn ability of the knobs and all function properly. I answered all questions the customer had about the unit and gave tips on usage and cleaning of the unit. No gas leaks observed during service, job completed.

Near Ivalenes Hope Dr, Austin, TX 78717
Clif L.

Clif L.

Whirlpool refrigerator WRS571CIDM02. Arrived on site to replace control board and user interface for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Zimmerman Ln, Austin, TX 78726
Lou S.

Lou S.

arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics and no error codes appeared so I continued with testing. The unit operated as designed and there were no error codes at the end of testing. I questioned the customer on the type of detergent they used and she advised liquid dawn dish soap. I advised the customer that the dawn is not recommended for the dishwasher and explained why. I googled dishwashing detergent and rinse aid and showed the customer what she should be using and how to use it. I recommended tips on keeping the unit clean such as cleaning the filter and types of cleaning agents to use. No water leaks observed during service, job completed.

Near Morgan Creek Ct, Austin, TX 78717
Derek S.

Derek S.

WRF535SWHZ01 Arrived on site to repair unit for no ice production, was informed that they had a issue with the water pressure and I found that the ice fill tube was frozen I cleared out the ice in the ice fill tube and verified water operations with no issues unit has no water leak at the time of service

Near Birmingham Dr, Austin, TX 78748
Derek S.

Derek S.

WUW35X24DS Arrived on site and replaced the door, due to broken handle, verified operations no water leak present at the time of service unit was moved to 1232

Near Old San Antonio Rd, Austin, TX 78748
Derek S.

Derek S.

MEDC400VW0 arrived on site to repair unit for noise I found coins inside of the drum removed coins and a debris and cleaned out all the lint out of the unit recommend to have the house vent professionally cleaned out, I cleaned out the screen located on the house exterior vent, dryer free of lint after service

Near Tara Dr, Austin, TX 78747
Derek S.

Derek S.

WED4616FW0 Arrived on site to check unit for not starting, I found the wall outlets was burnt and damaged the prong on the power cord, wiring on the dryer checked good, informed Mrs she will need to have the wall outlet corrected by a electrician, and that the power cord is not covered, gave info where to get one, unplugged the power cord from the outlet and instructed not to use dryer until issue is corrected, dryer and duct free of lint at the time of service.

Near Chasewych Dr, Austin, TX 78745
Derek S.

Derek S.

GSH25JSDDSS Arrived on site to repair unit for leaking water at the icemaker, I found that the water valve was faulty and not fully closing allowing water to enter the unit, replaced the water valve and verified ice fill tube is not leaking,

Near Chasewych Dr, Austin, TX 78745
Scott  M.

Scott M.

Whirlpool refrigerator fridge door frost building up in the freezer section

Near Orlando Rd, Austin, TX 78733
Kevin B.

Kevin B.

Arrived on site and customer has a video of the washer making a squealing noise during the last six minutes of the cycle. There was a previous washer of the same model in the home before this one that made the same noise. Whirlpool has since switched out to an entirely new washing machine and customer is now experiencing the noise with this washer. set washer into diagnostic cycle and could not duplicate the noise the customer has the video of. Spoke with tech line Sr7722943008 And they recommended replacing the drive system. Replaced gearcase, wash plate, rotor, stater, and clutch. Ran spin cycle again and test 51 and still no excessive or abnormal noise heard. No water leaks from connections at time of service, job complete

Near US-290, Austin, TX 78752
Scott  M.

Scott M.

Maytag gas dryer, burning smell, needs to be converted to propane from natural gas

Near N Capital of Texas Hwy, Austin, TX 78746
Robert J.

Robert J.

IX5BBEXDS01 Arrived on job to replace harness and thermistor. Removed ice from evaporator and replace harness and thermistor test heater,good. After replacement of parts test air flow and cooling. No leaks detected at time of service.

Near Avenue F, Austin, TX 78751
Clif L.

Clif L.

Amana washer NTW4605EW0. Arrived on site to diagnose a washing machine that is filling when not in use. Tested unit and found cold water valve not closing all the way causing tub to fill up when homeowner is not using washer. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Balcones Club Dr, Austin, TX 78750
Scott  M.

Scott M.

IKEA slide in range , blower error

Near Burnet Rd, Austin, TX 78758
Luis M.

Luis M.

Ge refrigerator-installed updated inverter control

Near Deer Haven Rd, Austin, TX 78737
Luis M.

Luis M.

Refrigerator-installed updated control kit

Near Stratton Ct, Austin, TX 78737
Derek S.

Derek S.

WMH53521HZ Arrived on site to repair unit for not powering on, I found that the fuse was reading open, checked unit and door switches and wiring checked good, replaced the fuse and verified operations heating a cup of water with no issues, unit is working as designed,

Near Jacobs Creek Ct, Austin, TX 78749
Scott  M.

Scott M.

KitchenAid cooktop infinity switch burned out

Near Strickling Dr, Austin, TX 78753
Luis M.

Luis M.

Ice machine-replaced faulty bin thermistor and water sensor

Near Delmonico Dr, Austin, TX 78759
Lou S.

Lou S.

arrived on site to inspect washer leaking from the bottom of unit. Upon further inspection, I placed the unit in diagnostics and tested. There were no error codes so I continued with testing. I found that the unit is leaking at the bottom of the door. Upon completion of testing with no error codes at the end, I found that the bellow drain area was badly clogged with debris. I removed and replaced the bellow and tested again and no leaks found. I advised the customer of my findings and the repair I completed. No water leaks observed after service, job completed.

Near Billingham Trail, Austin, TX 78717
Robert J.

Robert J.

JMC8130DDS Arrived on job for complaints of door separating. Front panel support came off front panel now bottom of door not attached. Door not safe to use. Will need front panel. Part not showing to be available.

Near Bradwood Rd, Austin, TX 78722
Robert J.

Robert J.

WFW92HEFW0 Arrived on job for complaints of F1E1 code. Check wire and electrical supply all good. Replaced control and test, operation normal. No leaks detected at time of service. Job complete

Near East Side Dr, Austin, TX 78704
Derek S.

Derek S.

MEDB725BW0 Arrived on site to check unit for long dry times, I found that the unit blower housing was clogged with lint and not venting correctly, I cleared out all lint and debris and verified air flow operations, also chanced the auto dry level from c1 to C3, dryer and duct free of lint at the time of service.

Near Via Ricco Dr, Austin, TX 78749
Scott  M.

Scott M.

Whirlpool gas range , co readings

Near West Parmer Lane, Austin, TX 78758
Scott  M.

Scott M.

Whirlpool French door . Icing

Near Harris Branch Pkwy, Austin, TX 78754
Derek S.

Derek S.

WRS586FIEM01 Arrived on site to repair unit for no ice production, I found that the icemaker was not responding, the emitter recvr boards checked ok, Ice maker had power but was unrewponsive, the module is defective and the icemaker will need to be replaced. Replaced the icemaker and it started filling with water, no water leak present at the time of service

Near Presidential Blvd, Austin, TX 78719
Robert J.

Robert J.

MDB4949SDZ0 Arrived on job for complaints of door not closing. Striker out of position blocking. Replaced striker and door now working normal. No leaks detected at time of service. Job complete.

Near Benelva Dr, Austin, TX 78705
Clif L.

Clif L.

Samsung dryer DV50K8600EW/A3. Arrived on site to replace idler pulley for dryer. Replaced pulley assembly and tested unit. Found all is functioning properly at this time.

Near S Ute Trail, Austin, TX 78729
Wesley P.

Wesley P.

Replaced dispenser in dishwasher for lack of dispensing rinseaid

Near Canberra Trail, Austin, TX 78728
Kevin B.

Kevin B.

Arrived on site and found left side of control panel is unresponsive, replace control panel and it is now operating properly. Job complete

Near Barton Creek Blvd, Austin, TX 78735
Robert J.

Robert J.

GTW485ASJ0WS Arrived on job to replace buttons. After replacement of buttons test operation. No leaks detected at time of service.

Near Cll Limon, Austin, TX 78702
Robert J.

Robert J.

KRFF707ESS01 Arrived on job for complaints of noise and warm temperature. Customer thawed unit already so I removed cover to inspect and found the thermistor in wrong position. Moved thermistor to rear top as Whirlpool wants. Job complete

Near McCallum Dr, Austin, TX 78703
Derek S.

Derek S.

MFI2665XEW6 arrived on site to repair unit for no ice production, I confirmed no ice and found ice maker module not responding electrical failure, replaced the ice maker assembly kit and verified operations, no water leak present at the time of service

Near Frock Ct, Austin, TX 78748
Kevin B.

Kevin B.

Arrived on site and inspected washer and found error code for Long drain, found drain pump catch is blocked by debris and there is no water flowing through it. After clearing drain pump ran a diagnostic cycle and it is now operating properly. No water leaks from connections at time of service, job complete.

Near Farm to Market Rd 1826, Austin, TX 78737
Derek S.

Derek S.

WRS571CIDM02 Arrived on site to repair unit for freezing items in the fresh food section, i did confirm the items were freezing, the fridge temp was set to 35 degrees, I informed Mr Baydu that the recommendation per factory is 37 and may need to raise higher to avoid freezing, temps can go to 45 degrees, unit is working as designed, no water leak present at the time of service

Near Sweetwater River Dr, Austin, TX 78748
Kevin B.

Kevin B.

Arrived on site and found heating element is operating properly, found several upper rack plastic pieces are missing or broken. Will need to order all pieces, no water leaks from connections at time of service, job complete.

Near Fitzhugh Rd, Austin, TX 78736
Robert J.

Robert J.

KRFC300ESS01 Arrived on job to replace door. After replacement of parts test gasket. Operation normal. No leaks detected. Job complete

Near Victoria Dr, Austin, TX 78721
Kevin B.

Kevin B.

Arrived on site and found ice production is good, took 1 picture. Found temperature in freezer is 4-5 degrees. Temperature in fresh food is 40-42 over temp alarm is beeping but after clearing it has stopped. Alarm was likely due to doors being opened for a while when last diagnosis happened. No water leaks from connections at gime of service, job complete.

Near Briner Pass, Austin, TX 78733
Derek S.

Derek S.

WDT710PAHZ1 Arrived on site to check unit for not drying the dishes, I ran service test and all functions checked good, heated is working and unit is working as designed, informed Mrs to use rinse aid to assist with drying and how to adjust, also gave tips for optimal performance, no water leak present at the time of service

Near Emory Tree Drive, Austin, TX 78748
Wesley P.

Wesley P.

WFG320M0BS3 Arrived on site to diagnose gas smell. Found unit to be operating leak free. No smell detected during testing. Advised customer on findings and demonstrated diagnostic process. All checks good.

Near Tovar Dr, Austin, TX 78729
Kevin B.

Kevin B.

Arrived on site and replaced motor pulley, and repair kit, and handle diagnosed on previous visit. After replacement dryer is working properly, job complete arrived on site and replaced motor pulley, and repair kit, and handle diagnosed on previous visit. After replacement dryer is working properly, job complete

Near Waterloo City Ln, Austin, TX 78741

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Appliance Express for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.



About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $99.99 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Customer Financing Available

For any repair that is over $99, a financing option is available through Paypal Credit.
Learn More about our Financing

HOW WE SCHEDULE

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Appliance Express, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Warranty on Service Call*, Labor, and Parts on any completed repair.

When you deal with Appliance Express, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

*Only applies to service call if there is a completed repair. Service is only guaranteed for 30 days in any other circumstance.