4048 arrived to unit and found bad start button contact on control preventing normal use. Ordering control to repair. No parts. No signer available ; ordrng 1 W11683480 (Control)

Arrived onsite and fouhd unit would not produce any ice. Customer reported it operated until about 8pm the first day since last repair and then started sounding like a malfunctioning hot valve staying open. Causing damage to the sealed system. Unit would not cool sufficient to produce ice at the time of service ice. Ordering sealed system parts including the hot gas valve to repair. Office to reschedule. ; ordrng 1 W11034363 (Control) and 1 W11735041 (Compressor) and 1 WPW10218037 (Evaporator) and 1 W10843121 (Non uv drier) and 1 W11506635 (Access port) and 1 WPW10534030 (Hot gas valve) and 1 WPW10206473 (Coil solenoid)

Arrived onsite for thin watery ice production. Diagnosed with GC onsite and found water level sensor short cycling production. Upon specific water level sensor testing found unit low filling by about half an inch and triggering harvest above the proper low water line causing thin sheet production. Replaced recirculation pump again under AEX WARRANTY and ran the same testing. Found symptoms corrected and unit fills to the proper low level stop in diagnostics and fills right to the overflow port on production mode. This will correct the thin ice. Noted with customer that this same set of symptoms and the same part resolved in the last 3 weeks which is highly unusual and may indicate environmental factors.

"Replaced bake and broil element per techline recommendation. Performed burnoff. Unit is now operating as designed at time of service. Was advised that the unit would trip while in standby randomly which is a strong indicator of AFCi smart breaker issues not related to oven function. Recommended to home owner that the power supply be updated to compatible reliable breaker set up. W11617232, W11545804"

Arrived onsite for burning diode noisy and preventing normal use. Replaced diode. Cleaned grease out of cavity. Unit is now operating as designed. W11256462