prodduturi - Austin, TX
Michael - Round Rock, TX
Very professional and explained everything.
DAKOTA - La Grange, TX
NATHAN WAS A GREAT SERVICE PERSON, CAME AT THE TIME THAT WAS SCHEDULED. A VERY PLEASANT EXPERIENCE WORKING WITH HIM. THANKS
Clairence - New Braunfels, TX
Glenda - San Marcos, TX
Spencer - Austin, TX
Ulrich - Cedar Park, TX
Great service! Prompt! Explained all!
Cindy - San Antonio, TX
Will use this company again! Informed me quickly regarding appt time. Then called 30 min notice. Very thorough w diagnostics and gave information..
Tom was great!
James - Austin, TX
Pauline - Round Rock, TX
Guerra - Cedar Park, TX
Tech was prompt, had the washer fixed within 45 minutes. The previous company came out twice and couldn’t fix the washing machine.
Doug - Leander, TX
Michael - Canyon Lake, TX
Diego was great. Very courteous. Very efficient. Even pet the dog!
Great Company and employees
Claudia - Canyon Lake, TX
Appliance Express and their employees have gone above and beyond to repair my refrigerator freezer. Everyone I have been in contact with have been very professional as well as customer service oriented. Wish more companies we're like this!
Couldn't be more pleased.
Charles - Kingsland, TX
On time, professional, answered all my questions and some I didn't know to ask. 1st rate!
Pit crew fast!
Topher - Georgetown, TX
Excellent experience. A very professional duo showed up following their confirmation phone call. Protective booties and a friendly smile. After a few diagnostic questions, they quickly identified the problem and resolved it. Very, very fast. Very, very satisfied.
The tech was very good and it was a pleasure to have him in my home.
Eulene - Smithville, TX
Annette - Austin, TX
Robert was great, he waited for me to arrive and was finished with the job within an hour.
Beatrice - Converse, TX
Great Service, Always On Time
Elgin - Georgetown, TX
Servicemen are friendly and professional
Veronica - San Antonio, TX
Great service. Gentleman went above and beyond to make sure all my appliances were working as needed.
Wonderful technician. I will always request her.
Thompson - Georgetown, TX
Loved the timeframe, always on time and so courteous
Gloria - Pflugerville, TX
Joseph Cordell with Appliance Express, Did a great job, profession, informative, knowledgeable about our whirlpool dryer and other products. Kind to my pets! If my dog likes you, your good in my book. But he also really seems to enjoy his work and Appliance Express. He was timely, friendly and of course our dryer is working great! Thanks Joseph! We will keep you in mind in the future and recommend you! Take care!
Matheny - New Braunfels, TX
Connor made short work of that problem. Awesome!
Bob - New Braunfels, TX
Very knowledgeable. Good attitude. THX!
Teresa - New Braunfels, TX
Diego was awesome.
Very efficient and helpful!
Feliksa - Austin, TX
Jan - Round Rock, TX
Steve was great! He called to let me know he was on his way and his eta. He was polite, professional, focused. He showed me what the issues were and how he fixed them, He also educated me on some of the inner workings of my appliance. I wanted some pictures for legal purposes and he was happy to take them for me. My only complaint was with the front office. I was asked to confirm the appointment multiple times with different technologies. How many confirmations do you really need?
Great service. Diego was very knowledgeable and kept us in the loop during his visit.
Julian - Canyon Lake, TX
Lendell - Austin, TX
Excellent service. Techs explained what they were doing every step of the way. Actually gave advice on helping to maintain optimum operation in the future.
Ms - Austin, TX
Lee - Austin, TX
Appreciated respect for my time. They called to let me know my tech would be here soon. Brandon called me when he was actually on his way and was on time. Diagnosed problem quickly and explained pricing for repair. After considering everything including age of the appliance I opted to buy a new one. Very pleased with service! Would definely call them should need arise, and would recommend them and Brandon in particular.
Great fast service!
Hernandez - New Braunfels, TX
The tech Daniel was great he found out what the problem was right away and had it fixed in 5 minuets and I was back in business with my dryer. Thanks a lot great service!
On time, friendly, quick.
Tom - Lakeway, TX
Mary “Efficient and courteous setvice”
Mapel - Liberty Hill, TX
Needed my Samsjng washer repaired after it failed Sunday evening. Emailed Appliance Express, and got a quick response and an appointment for first thing Monday morning. Tommy and their new Samsung technician Justin were courteous and efficient, diagnsosed the problem,ordered the part and returned today to fix it. A great experience from start to finish. Highly recommend!
Robert - Austin, TX
Joseph was personable and knowledgeable. He found and fixed the issue within 2-3 minutes of starting. Excellent work.
Michael - San Antonio, TX
Diego was knowledgeable, friendly and professional. We talked a little over the phone about the problems I was having and I felt as though he knew what the problem was before we walked through the door. After further inspection he explained to me the issues and problems that he could see and showed me how he would fix them. He also adjusted my refrigerator because it was shaking and making an annoying sound. Diego was completely professional and I would highly recommend him to friends and family.
Hu - Leander, TX
Fast response and consistent communication.
Need quickly, came quickly
Joshua - Georgetown, TX
Excellent service repair experience.
Randy - Georgetown, TX
Jerry was obviously a trainer of some kind. Very thorough, detailed, and took his time to ensure i understood what the the root cause of the issue, and each solution/fix. I will request Jerry for future repairs!
Great service, very knowledgeable about his job!
Carrmon - Marble Falls, TX
Amazingly quick, knowledgeable, cleaned the space, friendly, fixed the problem😊
Leslie - Austin, TX
Excellent and informative technician. Superb service!
Lori - Elgin, TX
Nathan was able to diagnose the problem and will now wait to see how American Home Shield will proceed with the repair
Moss - Georgetown, TX
Service technician was prompt, courteous and professional. Would definitely use again.
S - Austin, TX
very knowledgable and willing to answer and explain my questions.
Page - Lakeway, TX
Edward - Spring Branch, TX
Maynard - Spring Branch, TX
Pouran - Austin, TX
Always thorough and great service
Amanda Dudley - Leander, TX
I submitted a repair request over the weekend not expecting a response until Monday morning. Tony responded right away, confirming my repair request and scheduling for that Monday afternoon. Because Tony confirmed the repairs needed, Chase was prepared with the appropriate parts to make the repair that same day! I have used Appliance Express for both personal and business. As a Realtor it is great to have Appliance Express on my referral list as a reliable vendor.
Quick and quality service!
Lopez - Schertz, TX
Very friendly and knowledgeable technician, would definitely recommend this individual and company.
Jose - San Antonio, TX
Saji - Round Rock, TX
Jonathan clearly and patiently answered all my questions. Though my issue was with the water dispenser, he also noticed that the door level height was not level and fixed that as well. Overall provided great customer experience.
washer machine repair
Belcher - San Antonio, TX
item under warranty, repairman ordered parts and completed work in a timely manner.
Mrs White - Lakeway, TX
Luis Morales was pleasant, efficient and explained the work that was done. Completely satisfied.
Chistine - San Antonio, TX
Diego was awesome. Positive attitude — despite having a blow out tire on his way here... he fixed it and was in/out of here very quickly. Thank you and he deserves kudos!!!!
Mr - Round Rock, TX
Very good professional job
Excellent customer service
Mrs M - Austin, TX
Luis Morales diagnosed the issues with our Whirlpool refrigerator and came back to install parts, all under warranty by Whirlpool. We were impressed with his technical knowledge and excellent customer service, and would definitely request him when we need service in the future.
Plappert - Austin, TX
Lou was awesome, prompt and professional
Broken Ice maker
Eric - Hutto, TX
It took multiple service call to figure out the real issue but they were able to resolve it. Nathaniel the service technician was polite, courteous and very professional
Hoyt - New Braunfels, TX
Carrie - Leander, TX
Thomas was friendly and informative. Great experience.
Cydney - New Braunfels, TX
I had my refrigerator repaired and was very pleased with the professionalism displayed by the technician. Two separate trips were required due to the unavailability of parts
Great Service. Professional, friendly, knowledgeable!
Michael - New Braunfels, TX
Prompt and Helpful
Catherine - Round Rock, TX
Nathan did a wonderful job assessing, helping me work with Whirlpool Corporate, and completed the repair quickly.
Repair of Whirlpool Washing machine
Tyler - Georgetown, TX
Tonya - Hutto, TX
14608 Iveans Way
Johnson - Austin, TX
David - Hutto, TX
Gonna be referring Nathan out to everyone we know his service was awesome! Please give him a raise.
Chuck - Lakeway, TX
Urtado - Austin, TX
Job well done. Very professional. Thank you.
Eric - Austin, TX
The repairman was very knowledgeable and fixed the appliance on the first visit.
Matthew - New Braunfels, TX
Courteous & professional!
Steve - Liberty Hill, TX
Courteous & professional!
Steve - Georgetown, TX
Sharon - Georgetown, TX
The staff is extremely friendly and the service tech was very knowledgeable. It was warranty work so not sure how the pricing costs are.
Mike - Buchanan Dam, TX
extremely knowledgeable and super friendly.
Don - Burnet, TX
Miguel - San Antonio, TX
Jenny - Elgin, TX
Great service, very neat & professional serviceman.
Amanda - Hutto, TX
DH - Spicewood, TX
Especially informative service call
Patrice - Georgetown, TX
While the result of the service call was that our appliance was not failing, Gerry used the extra time to help us get better wear and use out of both the appliance we called about (gas oven/stove) and our dishwasher. Great explanations.
Terech - Leander, TX
Great Customer Service
Tabitha - Austin, TX
Joe was a pleasure to work with today. He was cordial and friendly. I would recommend his services to others I know.
Hart - Cedar Park, TX
Fast friendly service. Very professional. Much appreciated.
Art - Austin, TX
Joseph was professional, knowledgeable, and best of all, great to talk to! (Very personable and funny guy). It was a pleasure!
Ricky - San Antonio, TX
Technician showed up when he said. Called first. Checked to see if part was under warranty. Appreciate him doing that to save me money.
Sullivan - Leander, TX
Lou ran diagnostics on my new washing machine. He made two trips to my home because the plumbing wasn't working properly to run a test. He also provided extra tips on good and bad laundry habits to keep my washer running efficiently. I Highly Recommend Appliance Express!
Sheldon - Taylor, TX
Warranty work on relatively (less than a year old) new KitchenAid fridge. All work performed expertly, timely and courteously. Thanks very much.
Excellent customer service - professional 100%
Kocian - Seguin, TX
We have had this company come to our home twice in the last 2 years. Both times they have been professional, explained the problem and made the repairs in a timely and efficient manner. Both Diego and Daniel possess excellent customer service skills. Wonderful Job and thank you so much for keeping our machine up and running so efficiently.
John - Manor, TX
Mr Gregg - Round Rock, TX
Johnathan was a fantastic person to work with and I would highly recommend services to anyone I know.
Great service...under warranty
Adoni - Austin, TX
Lou was prompt. Got things taken care. Referred me to vendors who could help me address areas he could not address.
Marcel - Taylor, TX
Excellent service, friendly and professional technician.
James - Austin, TX
Scott provided excellent service and was friendly and professional from the start until the end of his visit. I felt confident in the evaluation and service he provided.
Bennie - Pflugerville, TX
My tech was timely, professional and courteous; even gave me pointers and education on other appliances.
Peek - Leander, TX
Great Service, positive attitude, soft spoken
Arora - Leander, TX
I think Lou is a great person, technician. He is soft spoken, knows what's he is doing.
Great service, very knowledgeable!
Hope - Kyle, TX
Fast and efficient service
Jim - Austin, TX
Great scheduling, notification and delivery system. Only one experience but first impression is they are reliable.
Ms Beverly - Georgetown, TX
Jonathan was prompt, extremely courteous and thorough. Explained what he was doing, and preventative options. Wonderful experience!
Great service, everything back to work!
Travis - Austin, TX
Robert is a great technician.
Rahul - Austin, TX
Getting to know new fridge
John - Georgetown, TX
The problem was operator malfunction—was diagnosed and explained in a manner that both of us understood.
Firdous - Hutto, TX
Miller - Spring Branch, TX
Daniel was an excellent tech. Not only knew his job...also great personality
Great Service on my Dishwasher
Libby - Georgetown, TX
Appliance Express made an appointment within two days to come diagnose the problem with my dishwasher. They arrived well within the time frame they gave me the day before. With in a very short period of their arrival, they had diagnosed and fixed my issue. The technicians who came were very professional. I will definitely use this company again for any appliance repair I might need.
Struhsaker - Leander, TX
All the technicians that came out to fix my dishwasher were very friendly and did a great job fixing it. Great experience.
Hard to fathom
Marianne Naufel - Briarcliff, TX
Your office and Paul-hard to fathom how great this service is - and no I am not overstating. This is a company that operates from a true service perspective-you get the feeling they really value what they do and who the help.
Guzman - Leander, TX
Excellent service and sexy repairman!
Elisabeth - Bastrop, TX
Very professional and the work was done quickly
Great, Professional, Timely Service
Sarah - Austin, TX
Robert showed up early on a rainy Tuesday and happily fixed a noted hardware (and software) issue with a Whirlpool range and stovetop involving the cooling system. He diagnosed the problem quickly, fixed it, and had things back in order and online within two hours of arrival. He was friendly, talkative, and capable throughout. Highly recommend giving the guy a promotion--never let him leave your company.
Excellent Service!! Great customer service
Elizabeth - Austin, TX
Very good experience. Technician very knowledgable
Allyson - Blanco, TX
Mr joe vasquez - Round Rock, TX
Jonathan was helpful and informative.
Fast and Friendly
Erdmann - Shavano Park, TX
Serviceman was in and out. Didn't try to upsell me or spend longer than needed which was appreciated.
great service, nice guys!
Nicolas - Georgetown, TX
Chris - Austin, TX
Once on site Leo was courteous and efficient. Quickly solving issue and explaining the cause. Could not have done better:-) The only issue was the delay in getting a service call. 5 days from call to Lowe’s to on site was an inconvenience.
Tessema - Austin, TX
Joel - Georgetown, TX
Fast and Friendly
Wonderful service, Knowledgable Technician!
Christina - Holland, TX
Dona was incredibly transparent and clearly an expert technician. She presented me with step-by-step information about her approach to identifying the problem and was able to very quickly find the issue. She had the part that needed to be replaced in her truck and was able to resolve the issue in the first service appointment- greatly appreciated since we have been without a fridge or freezer for a week!
Wright - Leander, TX
On time (even a little early), very knowledgeable, fixed it right the first time!
Vaughn - Austin, TX
Lou was very helpful in resolving this issue, he was familiar with the problem we have been having with our oven, he completed the work in a timely manner and I would use his service again, I'm very happy with Appliance Express.
Suzy - Burnet, TX
Jerry fixed our problem quickly and gave us several tips about our other appliances.
Matt - Austin, TX
Great experience - Company communicated very well and Paul was extremely professional as well as personable. I will use this company again in the future and have already recommended them to others.
David - Horseshoe Bay, TX
Timothy - Austin, TX
Leo did a great job for me. Showed up earlier than expected and solve my issue with no problems.
Whirlpool Icemaker Repair
Kathy - Austin, TX
New icemaker installed but sill not working. Perhaps an inlet valve issue? I wish repairman had done some trouble shooting before instantly installing new icemaker. I now have to call Whirlpool back and request more service.
timely professional attention to requirements
Jim - Kingsland, TX
Best appliance experience ever
Isabel - Austin, TX
Mary - Austin, TX
Thanks Scott. Perfect service. Can always count on AE to fix our problems.
Excellent service!! A+++
Friemel - New Braunfels, TX
We were notified 30 min before Daniel arrived. He was very professional and explained each error code to us, and then fixed the problem. Highly recommend!!
Cardenas - San Antonio, TX
Great service very professional and pleasant
Mrs Pam - Bee Cave, TX
Luis was an excellent service technician. Prompt, informative and knowledgable.
Gwendolyn - Austin, TX
Paul is wonderful. He has been out to help us several times and is always prompt courteous professional and kind! He is so knowledgeable!!
Christina - Taylor, TX
Tim - Kyle, TX
Martha - Austin, TX
Christopher - Round Rock, TX
He was polite and easy to understand. Got the job done and was on time.
Great All Around
Steve - Pflugerville, TX
I have been receiving service from Appliance Express for 5 years. I have a lot of rental property and Appliance Express has been to half of them. They have quick appointment times and Great service. I rate them at the Best
Very good service
Mrs - Austin, TX
Bumpas - Round Rock, TX
Mr. Jared was great; the price was not.
Kevin - Austin, TX
Mr. Jared was very professional and efficient. I simply cannot understand how an oven that has only been in use for nine-ish months could possibly have a bad part that would end up so costly. This is a Whirlpool issue--not yours.
Very Professional service
Don - Round Rock, TX
Nathaniel was very thorough diagnosing an intermittent problem and helping to solve it. I was very happy with the willingness to listen and figure out the most likely cause.
Brenda - Lago Vista, TX
Jerry was very helpful, quick work was done and I wasn’t confronted with a decision, just came out to the solution.
Wesley - Hutto, TX
Rnetta - New Braunfels, TX
Knott - San Antonio, TX
Great experience! Daniel was on time, diagnosed the issue quickly and was on his way in less than an hour.
Nigel - Schertz, TX
The service representative that came to repair our dishwasher provided me with information that will allow our washer to last a long time.
Laura - Elgin, TX
On time great service explained everything happening
Fast and Reliable!
Andrea - Austin, TX
Quick, Professional Service
Derosier - Hewitt, TX
Mike did a wonderful job fixing the problem with our oven. He quickly diagnosed and repaired the issue, while being friendly and informative. I appreciate the great communication via text and emails about appointment and arriving times.
Joe - Woodway, TX
Mike was very courteous and knowledgeable and took time to explain every thing to us.
Gill - Hewitt, TX
Mike was very respectful and polite. He asked before just setting his work bag on my counter tops. He introduced himself to me before entering into my house. He was very knowledgeable about what he was doing.
Service was great
George - Hewitt, TX
Check out of dishwasher
Andrew - Georgetown, TX
Friendly and honest service. I would recommend to anyone
Charlene - Seguin, TX
Every technician that Appliance Express has sent out to our house has been very knowledgeable and courteous.
Charles - Marble Falls, TX
Very good to work with. Got the job done.
Cummings - San Antonio, TX
Words cannot adequately express how impressed I’ve been with this company. So professional, respectful, and thorough! Daniel was so kind. He even offered to vacuum behind our fridge when he pulled it out! I’ve got their number on speed dial for sure! Wish we could use them for all home repairs!
Christilles - San Antonio, TX
Daniel was great. However, we would have liked if the company would have sent him out initially to see the problem. The wrong part was ordered. Therefore, we had to wait an additional few days for the repair.
Excellent service and Robert was very professional and fixed the problem quick. Good Job!!!
Jesus - Spring Branch, TX
Experiance was very satisfactory, Robert call when he was in his way and was prompt with the time given. Excellent service.
Matt - Round Rock, TX
Lou, my service tech was awesome!!!!!
Quick and easy repair
Lania - Austin, TX
Joseph was delightful and super helpful. He went above and beyond on his service by offering several small tips on how to use my appliances better.
Michael - Briggs, TX
I have used AE several times and the service has been excellent.
William - Round Rock, TX
Serviceman, helped identify the issue with my dryer. Unfortunately, the issue stemmed from the wall vent being blocked. He made the recommendation to hire a wall vent cleaner and gave me the going rates for the said service. I got the issue rectified the next day.
Dale - Pflugerville, TX
Another great service call
Charles - Kingsland, TX
Tommy is professional, a good communicator and knowledgeable about the products.
Firdous - Hutto, TX
Spinks - Austin, TX
He fixed my microwave in no Time! Very pleased .
Great service, polite person
Neelima - Bee Cave, TX
quick and easy
Slade - Dripping Springs, TX
service tech quickly diagnosed the problem and fixed it. need a more precise window though - surely we can do better than a cable company! 😉
Angela - Kyle, TX
Tech arrived when he said he would. He answered my questions, and explained to me, why the parts had gone out. He was very polite, too.
Angela - Kyle, TX
Technician was well trained, efficient and answered my questions. He was very polite too.
Most knowledge and thoroughness
Ira - Georgetown, TX
Jerry is the most knowledgeable service person I have ever experienced. He conducted a thorough examination with numerous adjustments of the fridge providing explanations while doing so. Wonderful consumer experience, left me with confidence repairs were successful and request to contact him is any problems persist. Superb!!!!!!
Abraham - Taylor, TX
Very Polite and Professional
Laurie - Round Rock, TX
Nathan was very professional, prompt, polite and thorough. Michael who came a few weeks ago to discover the problem was also very professional.
Dennis - Wimberley, TX
My range oven broke. I called Whirlpool and was referred to Appliance Express. My first encounter with this company. A class act from the start. Everyone I talked to oozed a professional attitude, knew what the issue could be and was. and then they fixed it. Both field reps who visited my home to apply the remedy were efficient, knowledgeable and, importantly, really nice guys. I would recommend this company without hesitation. This was an Extended Warranty reward.
Great, fast service
Mindi - Austin, TX
Sam - Austin, TX
found the hard to find issue.
Lindo - Austin, TX
Technician was on time, polite, knowledgeable and quickly fixed the problem on the spot. Perfect service.
Great Service, Quick Response
ThorntonFlats - Austin, TX
Great customer service throughout the entire process. We were kept in the loop of when to expect the Service Tech. Once on-site, Robert, our Service Tech, assessed the issue, had the parts he needed, and was able to fix the issue very quickly and efficiently.
John - Georgetown, TX
Ron - Round Rock, TX
Wesley was very nice hopefully he can return this Saturday to complete the job.
Response from Appliance Express:
Hi Mr. Burrell, thank you for the feedback. It looks like our office set up a Saturday appointment with you this morning. Glad we were able to work that out. We try to reach out to all of our customers that submit less than five star reviews to see where we might need to improve. I'm sorry we couldn't knock this out for you on the first trip. We do all we can to gather data on calls and pre-order anything we may need. It looks like we missed the mark on this one, I apologize. Aside from this job requiring two trips, is there anything else we could have done to better serve you? Thank you for your time. We look forward to taking care of this for you on Saturday.
Mccall - Leander, TX
Barak - Leander, TX
Great service with very knowledgeable Technicians.
Boak - Georgetown, TX
Great service with two pleasant tech. Both very knowledgeable and knew what they were doing.
Quick, promo service
Kenneth - Niederwald, TX
Great service !
Cyril - Kingsland, TX
We were pleased with the good service !
Response from Appliance Express:
Hi Cyril. Thank you for submitting your review, we appreciate your business! We try to touch base with any reviews that weren't five starts to see where we can improve. Where could we have been better for you on this repair? Thanks!
Deedee - Round Rock, TX
Johnson - Cedar Park, TX
Sharon - Buda, TX
Charles - Marble Falls, TX
Great service, very friendly and helpful
Fred - Austin, TX
Great Service Quick and efficient
Jose - Hutto, TX
Nathaniel was great, we replaced the door of my dishwasher, it took him no longer than 15 mins since he knock at the door.
Blake - Cottonwood Shores, TX
Brittanie - Killeen, TX
Pulte - Leander, TX
Lou had great communication and was very descriptive in his details.
Lisa - Round Rock, TX
Rita - Round Rock, TX
Nathan was very professional, on time, fixed my machine the same day, left no mess. Very neat! Would def. use again. Thank you.
Pilar - Pflugerville, TX
Nathan is a wonderful guy who is knowledgeable and professional. He solved the problem I had and efficiently repaired to perfection. I will recommend him for future jobs and tell my friends to contact you so he can have the best experience.
Wesley - Hutto, TX
Paul - Round Rock, TX
Stein - San Antonio, TX
Best service call EVER!
Rachel - Hutto, TX
Nathaniel was very thorough and answered all my questions, he gave me great tips for my appliance.
Fast and knowledgeable service
Kemper - Kempner, TX
Technician arrived at scheduled time. He had an idea of what the problem was before he checked inside. He had brought the correct replacement part with him and installed it quickly. The process of getting my refigerator fixed was easy and painless - thanks.
Claudia - Manchaca, TX
Robert knew right away the solution to our problem and had the part. Enjoyed visiting with Robert while he repaired our issue. Very happy with the service! 🙂
Michelle - Dripping Springs, TX
Brandon called ahead, was exactly on time, fixed the dishwasher in 30 minutes with a new part, and wrote out a service record for my files. He was professionally attired, neat, and courteous. Can you please clone him?!
Great Customer Service
Arthur - Pflugerville, TX
Becky - Austin, TX
Amazing customer Service
Renata - Leander, TX
Gerry is very professional and know what he is doing. Amazing customer service!!!!
Leigh - Austin, TX
Leonardo called in advance of my time slot and showed up right when he said he would. He was very friendly and professional. It was very easy to schedule an appointment online and Appliance Express did a good job confirming and communicating about my appointment. I'm giving one star on price because the repair literally took 10 minutes and I was charged $160 for labor.
People that care!
Pamela - Canyon Lake, TX
From start to finish great customer experience! Treat u like a human not a number or “ we hate our job & are doing u a big favor”! On time, great attitudes all around, knowledgable & got it right the first time!
Jean - New Braunfels, TX
Great service and everything was explained very well.
Great, Fast Service
Daniel - Austin, TX
James - Taylor, TX
Fantastic Service by Robert
Cathy - Spring Branch, TX
Robert is a very friendly appliance repair man. He came in at the designated time and fixed the problem quickly. Would I recommend this company and Robert? Of course, I would! Thanks, Robert!
extreamly knowledgeable and wasted not time fixing the issue
Michael - Georgetown, TX
Fowler - New Braunfels, TX
Daniel was professional. timely and fast. Great job!!!
Gwenn - Austin, TX
Nathan was very polite and didn't mind explaining to us all we needed to know concerning the dryer situation and solution. Sadly another service call with a different company will be needed before we can say problem resolved. A $99 service fee on top of the added price of doing the actual work seems a little steep and not where you feel you can call as needed but more that you have to save up to get things attended to which is sad as I like to stay on top of all maintenance issues.
Great customer experience
Lori - Hutto, TX
Nathaniel did a great job at trouble shooting our problem. It was nice that he educated us on what the true problem is. We will continue to use Appliance Express for our Whirlpool needs. Since we are under warranty we owed $0.
Vito - Georgetown, TX
Lou was on time, professional, and very technically competent. He figured out what was wrong, even checking with a senior tech to verify, then ordered the parts needed to fix the problem. Just what you need from a repair service.
Friendly and knowledgeable
Angela - Kyle, TX
Timely and high quality service
Bud - Georgetown, TX
Mike understood the problem, provided an explanation for the solution, and fixed the problem.
no fix, no call back
John - Hutto, TX
two visits problem not fixed waiting for a phone call to schedule yet again
ice maker issue
Garvey - Killeen, TX
mike is a very nice young man, who knew exactly what we needed. Thank you
Sarah - Wimberley, TX
Simple job simpley fixed!
Kimberly - Hutto, TX
Nathan replaced a part that was making a noise and made sure he put a sealer all around both doors.
Excellent service, competent repairman
David - Wimberley, TX
The best repairman we have seen in years.
Mr Brian C - Austin, TX
Luis was great! He knew what was most likely needed before showing up and fixed our issue within minutes!
William - Austin, TX
Arrived on time and quickly fixed the problem
Sharon - Webberville, TX
Joe is an excellent technician, he provided great service! He went above and beyond what he needed to do, he was courteous, professional and pleasant to be around.
Professional and great quick service!
Laura - Lakeway, TX
Jane - Round Rock, TX
Tommy did a fantastic job. Courteous, timely, knowledgeable.
Efficient and Thorough!
Lana - Austin, TX
Connor was swift and efficient. He took care to explain everything thoroughly. Made sure my hardwood floors were unharmed. Well done!
delighted with service & price--awesome person is Jared
Irene - Austin, TX
Great service, Lou was a pleasure to deal with
Goodman - Leander, TX
Always had a great experience with Appliance Express. Lou was professional and very helpful in knowing exactly what the issue was with our dishwasher. Would definitely recommend!
Great Service and very helpful.
Emilia - Temple, TX
I am really satisfied with Mike . He was really awesome and did a wonderful job. Thank you and I will call again if needed.
Jerry - Kyle, TX
Jared was very professional, showed up on time, went right to work, check out the dryer, made sure it working properly, and even helped me slide it back to hook up the dryer vent. I am well pleased. Its good to have a service man come over that is a knowledged professional. Thank you Sir!
Bose - Austin, TX
Lou is very knowledgeable and honest.
Bill - New Braunfels, TX
Service tech was polite, courteous and knowledgeable. Explained the problem and the solution in terms I could sporecuate as a homeowner.
Su - Austin, TX
Martinez - Waco, TX
The guy was super friendly, and fixed our washer very fast.
Great Job Chase!
Tony - Georgetown, TX
quick, friendly, and easy on the eyes
Bedford - Liberty Hill, TX
My technician was very knowledgeable and clean. He was able to repair my fridge in a timely manner and had a really good personality!
Lee - Pflugerville, TX
Stapper - Belton, TX
Great job! On time and quick to make repairs.
Mr asa - Round Rock, TX
Really great service,, on time,, and notified 40 minutes in advance
Tony - Temple, TX
Mike was very knowladgable about the machine,, explained what was wrong after trouble shooting, gave me hints on ways to save the life of the machine and possible future problems.
Fast, professional, and fabulous!
Laura - Lakeway, TX
Professional, quick service
Maycock - Canyon Lake, TX
Daniel did a great job...he new his stuff and was very careful to leave no mess.
Frank - Georgetown, TX
Appliance Express: Steve was on time very professional and did a great job repairing our gas range. You have earned my future business. Thanks again for an outstanding job! Frank L Sun City Georgetown
Sharath Reddy - Leander, TX
Technician was clear in making clear of what the issue was, or why it was not an issue. Also gave us tips on how we can maximize the usage of the unit without harming it
Good service and very timely
John - Austin, TX
Brandon was right on time and very professional. Located what could be the potential problem and remedied it.
Great Customer Service
Bobbi - Georgetown, TX
Gerry came to fix our refrigerator that had a problem for a very long time. He did a great job at finding the issue and fixing the problem. Even did a follow-up and made sure everything was running smoothly. Thanks!
Ms Tammie - Round Rock, TX
Jonathan Short was professional and very knowledgeable of the repairs that were needed. He worked fast and efficient to complete the repair.
Carolyn - Austin, TX
Paul was on time and professional! We were beyond thrilled with our experience with Appliance Express!
He fix washer, many thank
Travis - New Braunfels, TX
Diagnosed defective control board and replaced same
Andy - Georgetown, TX
Excellent service person, called promptly and completed the service in good time
Walker - Waco, TX
I was amazed at the knowledge Mike had on my appliance. He is super friendly and took the time to educate me about the washer. I couldn't believe when he determined the issue after our conversation and then the codes supported his determination! Could not have been a better experience!
James - Meadowlakes, TX
Mrs - Austin, TX
Ron - Leander, TX
excellent all around
Happy customer! Excellent service!
Ava - Wimberley, TX
Lord - Jarrell, TX
Susan - Austin, TX
Ethan - Bertram, TX
Francis - Georgetown, TX
Young man was very polite and knew his job.
Excellent service! Luis is terrific!
Nancy - Austin, TX
Katlyn - Temple, TX
Dona was very professional and kind! When entering the house she put shoe coverings on which I always appreciate! She was excellent in explaining the problems with both items I needed repaired.
very professional service
Vardaman - Lago Vista, TX
service technician Lou was excellent. Homeowners can be skeptical of who comes into their homes. Lou is the type of person you feel comfortable about being in your home.
Connor Montgomery - Five Star Oven Repair
Amber Donovan - Austin, TX
Sorry for the delay. I was traveling and it slipped my mind. Conner was awesome. Very friendly, professional and quick and solving our issue. He helped us understand the problem in a customer friendly manner and I would high recommend his work. Thank you for making this painless!
Pahuja - Leander, TX
Lou was technically knowledgeable and resolved our issues with the Gas cooktop and microwave.
first rate service!
Bill - Austin, TX
Prompt and courteous service
Superior Service by Steve and Appliance Express
Jeffrey - Georgetown, TX
Steve arrived early and even asked permission to come early. On time, knowledgeable and very personable.
Awesome and quick!
Richie - Round Rock, TX
Very Informative & Polite Repairman
Micomede - Temple, TX
Good Customer Service. However, our last name is spelled incorrectly on your records. Out last name is spelled: Nicomede.
Virginia - The Hills, TX
Service person was excellent, so nice and professional. I will definetly use Appliance Express again.
Great onsite service!
Franklin - Austin, TX
Joseph came out to my house to look at my dishwasher and took the time to investigate every possibility as well as giving me preventative tips for all my Whirlpool products in my home!
Felipe - Woodway, TX
he explained everything and got me fixed up
Price - Killeen, TX
Arrived right on time. Walked me through his service. Gave me different solutions.
Linda - Hutto, TX
Spivey - Cedar Park, TX
Really great service
Parviz - Austin, TX
Mr Luis Morales was very professional, Knowledgeable and courteous. He explained the problem and finished the work in half the time it should have taken. Thank you Mr Morales
Joy - Georgetown, TX
He was wonderful.
Blake - Round Rock, TX
Nickel - Leander, TX
Technician Lou came when promised and did an excellent job resolving our issue.
Linda - Hewitt, TX
Very thorough and on time
Professional, friendly service.
Tom - Georgetown, TX
Our service man Tommy, was friendly and came in corrected our problem efficiently, explained what he'd done and that was that. I appreciated his professional approach.
Celia - Georgetown, TX
Sadia - Pflugerville, TX