Way better than your first guy
Mathew - Hutto, TX
William - Round Rock, TX
Nice guy willing to educate me on my appliance.
Luis was great!
Mr. Jorge Calderon - Manchaca, TX
Luis, diagnosed the problem with my refrigerator and corrected the first diagnosis another technician had advised, from another company not related to Appliance Express. Luis, ended up advising that the actual problem would be cheaper to repair and he ended up saving me hundreds.
Kelly - Georgetown, TX
Skilled tech with thorough knowledge and the ability to convey important information. Professional and friendly!
Basso - Harker Heights, TX
Kept me well informed of appointment. Great service,very friendly
Maughanl - Salado, TX
Mike Gomez is very friendly and very informative.
Jane - Pflugerville, TX
Nathaniel was professional, courteous, and got the job done in a very timely manner. Everything was better than I expected and I appreciate the quality service. It's rare.
Experience very professional
Sadia - Pflugerville, TX
Sadia - Pflugerville, TX
Micheal - Pflugerville, TX
Anne - Georgetown, TX
Steve is very knowledgeable and respectful. Great service. Thanks Steve.
Jose - Killeen, TX
Chavez - Waco, TX
MIKE GOMEZ showed up on time and was very professional. He got here found the problem with my washer and had it fixed very quickly. Very respectful and polite.
Great service. Very polite and knowledgable.
Persky - Belton, TX
Mike has been here 3 times since 2015 to replace bimetal fuse in 2013 Kitchenaid dishwasher (obviously a manufacturer's defect). He is a very polite young man. He diagnosed the problem quickly, ordered the part and came back to repair two days later. He is a pleasure to deal with. My dog really likes him too.
Felipe - Pflugerville, TX
Easiest service request I've ever done.
Sue - Austin, TX
Paul was very thorough and knowledgeable and efficient.
Annette - Georgetown, TX
Very satisfied. Office was prompt to schedule the appointment and communicated with me to ensure they could have the correct part on hand so as to avoid a second visit. Technician was professional, friendly and seemed knowledgeable about the work that was needed.
Great service! We appreciate y'all getting to our house promptly! Mike did an awesome job!
Ed - Georgetown, TX
Good professional service
Daniel - Georgetown, TX
Gloria - Austin, TX
Personable, kind, timely. Completed the work in the time he said he would.
Jordan Lane - Austin, TX
Stuart - Kyle, TX
Brandon was completely professional and wasted no time in fixing the washer door. He was in and out and provided five star service. Thanks
Michelle - Lorena, TX
Very professional and knowledgeable
Mrs Dianne morris - Austin, TX
Luis was very professional and helped us understand how to take good care of our new appliances
James - Cedar Park, TX
The tech did a great job. He was on time and worked fast.👍
Mrs. Craig - Austin, TX
Excellent Service. Luis is professional, knowledgeable, personable and nice.
Very good service
Diane - Austin, TX
I appreciate your company and the help of Çonnor Montgomery
Friendly and Knowledgeable
Ryan - Leander, TX
Jerry is very thorough and professional. He asked me the problem and concern I had with my range and went on to determine the cause of the problem. While diagnosing the problem with my stove, he also explained what could be the cause of the problem without getting too technical. Resolved the problem and I'm very satisfied with the service. He's great and I will definitely recommend Appliance Express.
Great, quick and efficient warratny service
Marc - Hutto, TX
Amanda - Hutto, TX
April - Round Rock, TX
Nathan did a wonderful job!
Great Service....But Pretty Pricey!
Robin - Georgetown, TX
5 stars to Mike Gomez for excellent service!
William - Round Rock, TX
Tina - Horseshoe Bay, TX
Late but provided great services when he arrived
Kathy - Taylor, TX
Coupland - Coupland, TX
Nathan was fast & professional! Excellent! Thank you!
Excellent and friendly service
Shannon - Austin, TX
Cornejo - Leander, TX
Mr - Round Rock, TX
Jonathan did a great job explaining the issue and respecting our home. He was really nice and helpful. We always have great service with appliance express.
Paul - Burnet, TX
Thomas was a pleasure
Knew his stuff!
Deborah - Temple, TX
Needed a new display panel on our fridge. Steve was on time, friendly and efficient. He helped me set up the options, too. We’ll hire them again!
Roger - Belton, TX
Technican was timely, cordial and professional in his demeanor
Jimette Rosas - Spicewood, TX
Paul and Appliance Express did a great job!
Mrs Jackson - Schertz, TX
Ruth - Austin, TX
Great service, punctual, professional and friendly; straight to the problem and fixed
Lauren - Liberty Hill, TX
Prompt and professional service call
Kimie - Dripping Springs, TX
Whirlpool Refrigerator Service
Sandyhai - Hutto, TX
When our fridge stopped making ice we received great customer service both over the phone and in person by our technicians Nathan and Michael. The only minor set back was one tech forgot to reattach some wires so our lights inside the fridge wouldnt turn on after he left. No biggie! We called and they came back out the same day and lights were back on in less than 5 mins! Thanks!
Chad - Seguin, TX
Trudy - Austin, TX
Joseph explained everything he was doing step by step. He was an awesome Tech!!
Cookie - Bertram, TX
Appliance Express was quick to respond to my SOS. They got my oven working again in no time at all. Very dependable and friendly technicians.
Daley - Cedar Park, TX
Quick and good
Sadia - Pflugerville, TX
Charles - Georgetown, TX
Fridge on the Fritz, Fixed Fabulously
Rebecca - Cedar Park, TX
Great service, extremely competent technician...but bottom-line? He diagnosed and fixed the problem quickly and with no fuss or drama. Personable interaction and quick turnaround.
Great and Fast Service
Haktan - Cedar Park, TX
Dishwasher broken, Luo came on Monday quickly identified the problem, ordered the parts same day. And very next day, he came to install without any hassle. Luo is great technician, reliable and most importantly he knows what he is doing. Thank you Luo for the great and fast service.
Christina - Pflugerville, TX
Nathan is exceptional. He exceed expections by sharing his knowledge on washer and dryer. If I have an issue again, please send him back.
Excellent warranty service
David - Taylor, TX
Vanderhaar - Georgetown, TX
Lou was very knowledgeable and courteous.
Great Service Mike is awesome.
Pat - Robinson, TX
Mike was very professional and did an excellent repair on our refrigerator. He was knowledgeable and explained everything to us where could understand the situation.. Would highly recommend Appliance Express and especially Mike.
Excellent customer service!
Amy - Burnet, TX
Excellent customer service
Vikki - Round Rock, TX
Pamela - Georgetown, TX
Steve was the technician. Our propane stove top had not been originally installed correctly. Steve went above and beyond to correct that and additionally fine tuned the burners to a better simmer setting. Additionally, he was polite and professional. If we ever have a need like this, we’ll call Appliace Express. Hats off to you!
Ressler - Georgetown, TX
Mike was very knowledgeable and explained everything well
Kenneth - Waco, TX
Good service, called and showed up when promised. Resolved issue. Operator was very friendly and knowledgeable.
Melisa - Pflugerville, TX
Nathan did an outstanding job fixing a leak in our fridge and a warped housing for our water filter. Thank you!
Holmes - Leander, TX
Lou was prompt, thorough and helpful
Robert - Austin, TX
Susan - Horseshoe Bay, TX
Tommy was very professional and efficient in fixing my dishwasher. I will definitely request him again if anything else breaks down.
Timely and efficient
Alfred - Georgetown, TX
We appreciate the quick response to address our appliance issues.
Wilson - Killeen, TX
Dj - Austin, TX
Joseph Cordell came and fixed my microwave very quickly. Beyond that though he was so friendly, personable and helpful explaining how some of my other appliances work. If anything were to ever happen to my appliances, appliance express will be my first phone call.
Lindsey - Austin, TX
Joseph came with the necessary parts to make the repair after my appliance broke. I was extremely happy with his work and expertise. Joseph was on time, courteous, knowledgeable, and very helpful with suggestions on maintenance. I would highly recommend him to my friends.
Mr - Austin, TX
Joan - Leander, TX
This was the best service I had ever received..I will definitely recommend Jerry to anyone who needs service!! Thank u so much for the great service!!
Williams - Belton, TX
Erin - Austin, TX
Appliance Express is wonderful! Their technicians are very professional, courteous, and extremely helpful and informative. They put on shoe covers without being asked, they are always very polite and timely, and they treat the customer and the home with respect and consideration. Clif was very thorough and efficient. I also love how pleasant and knowledgeable they are - Clif had many useful tips for me in addition to ensuring my dishwasher was working optimally. I would recommend Appliance Express hands-down, every time, for appliance repair/maintenance!
Great service, Jonathan was awesome.
MsHuggins - Georgetown, TX
Jonathan was awesome. He was courteous and explained the services. He also took time to explain about other whirlpool products in the home.
Starley - Leander, TX
Michael - Temple, TX
Service was great.
Lou was terrific and gave helpful hints for my dishwasher productivity
Dunn - Cedar Park, TX
Hoerner - Georgetown, TX
Great service, Lou was very thorough in trying to identify our issue and resolve it.
Moore - San Antonio, TX
Chavez - Waco, TX
Mike Gomez was awesome, knowledgeable and gave great customer service!
Gay - Belton, TX
Lynn - Highland Haven, TX
Arrived early which was great. Have not had time to test the dishwasher repair but will soon.
Amazing Service-Very Professional
MaryAnn - Georgetown, TX
Jonathan Short was extremely professional, work very hard to diagnose a problem with my refrigerator. At each step of his working Johnathan kindly explained the testing he was performing and the results. I was extremely pleased with the service and results. I am very pleased with the results and the price of the work that was done. Jonathan did an excellent job. I will definitely call Appliance Express again if I should need their help.
Estrada - Cedar Park, TX
Lou was very professional
Mr - Liberty Hill, TX
Great Service, Cover Items for everyday use of our products
Dick - Georgetown, TX
Every one was friendly and accommodating and the service was done promptly.
Excellent service tech
Jose - Austin, TX
Awesome from the beginning the the end. Tech has great attitude, very knowledgeable. I would recommend Joseph to a family member.
John - Austin, TX
Hyatt - Seguin, TX
I am impressed from my call to report concern to updates on the day, the time of day and finally the exact time to expect the repair man. Kevin was courteous, professional, and represents your company in a positive a d professional manner.
Jennifer - Lorena, TX
Mike is very professional!
Theresa - Bertram, TX
Came when scheduled.
Lou is the man
Anonymous - Cedar Park, TX
Lou was great!
Patient and excellent service.
Meeks - Leander, TX
Totally resolved issue. Patient and friendly.
Karvandi - Leander, TX
Lindsey - Austin, TX
Excellent service. Reasonably priced.
Ann - Bertram, TX
Great service; explained things very well; solved the problem and we would use you again
Mr - The Hills, TX
Enrique - Austin, TX
Quick and efficient
Kaya - Morgan's Point Resort, TX
Worked diligently to get our dryer repaired. Was very polite and cleaned up after.
Eric - Round Rock, TX
Mike did a great job repairing our refrigerator and answered all our questions about maintaining it. He was prompt, courteous, and knowledgeable. Overall, a great experience.
Brenda - Austin, TX
Derek - Austin, TX
Good work done quickly
Sanchez - Georgetown, TX
Fast in time efficient
Taylor - Georgetown, TX
Explained everything in detail.
Post - Leander, TX
The gentleman that fixed our dishwasher was super friendly and fast! I’d definitley use this company again!
Fast, Friendly, & Professional
Dustin - Austin, TX
Great Service Guy!!
Lori - Bee Cave, TX
Tommy was awesome.
Phillip - Pflugerville, TX
Cathey - Austin, TX
Best service ever!!! Tommy was super nice.
Very Polite and nice
Krantz - Belton, TX
Ashley - Liberty Hill, TX
Lemark - Kyle, TX
Brandon was excellent in customer service along with bein very knowledgeable in his job
Went out of his way
Tracy - Bastrop, TX
Nathan looked at our washer that was not part of his scheduled appointment
Cathy - Belton, TX
The service was great. Technician was friendly and professional. The appointment was easy to set up and reschedule. Technician arrived within appointment window. Our appliance was fixed without any fuss. Thank you!
Great service. Timely arrival.
Valerie - Austin, TX
Great service. Timely arrival. Excellent communication
MrsCb - Austin, TX
M.Hendrickson-Garnett - Austin, TX
Luis was wonderful. Excellent service and a great repair job!
Amazing turn around time with parts process. Very efficient in time & ensured we were well taken care of.
Charlnocia - Leander, TX
Very satisfied customer. Excellent Service.
Joe - Killeen, TX
Give Mr Gomez a raise or a big atta boy, when he gets back to the offce, today.
Great job on a glass top replacement
Aila - Round Rock, TX
Monday Nathan was able to accommodate my wishes with the time change of my appointment because he was going to be in the area for a while. Nathan was great; very polite, knowledgeable, fast and really pleasant to deal with. He discovered another problem while changing the top and immediately arranged an appointment on Friday to get the damaged part replaced. Friday it was another good experience when Lou came to do the change. He was done very quickly and he was very courteous providing great service. I can very much recommend both gentlemen; Nathan and Lou. They are great representatives of Appliance Express and the finest of their profession. Warranty Service.
Rowan - Austin, TX
Awesome service. Friendly.
Top notch experience and communicatoin
Randy - Round Rock, TX
Communication throughout the process was excellent. Repair diagnosis was quick, work was professionally done.
Becker - Georgetown, TX
Honest and incitful service
Ms Junia hudson - Round Rock, TX
Timely repair cooktop.
Veronica - Harker Heights, TX
Dona was very nice and professional!
Dale - Horseshoe Bay, TX
K Keith - Lorena, TX
Mike was on time, informative, and very thorough! Thank you!
Adriana - Dripping Springs, TX
Conner called me to let me know he was on his way, arrived right on time, and fixed my washing machine quickly! He was very knowledgeable and even gave me some tips to prolong the life of my washer. I would definitely use Appliance Express again.
Very thorough, professional, knowledgeable.
Helen - Austin, TX
Would call back Appliance Express and specifically request for Nathan again, should we encounter any future issues with our appliances.
Mr Hall - Hutto, TX
Jonathan did a great job. Very professional.
Great service, great repair man nice kind and very neat and clean and put everything back in place.
Jacobs - Leander, TX
Very nice repair man and great service.
Merilyn - Marble Falls, TX
Very courteous and friendly, Good job
Gilson - Round Rock, TX
Highlands - Pflugerville, TX
Nathaniel (Nathan) has never let us down. One of the best service experiences we have had. He keeps us in the loop with what he is doing and what still needs to be done. If we were to have a designated person it would be him. Appliance Express has not let us down. Customer service reps are awesome. Quick to respond and friendly over the phone.
Very knowledgeable, courteous
Terry - Kingsland, TX
This company was on top of everything beginning to end. They notified us of every contact, showed up on time, knew exactly what they were doing, were courteous, kept us informed of everything they were doing. I highly recommend. They were just great.
Johann - Austin, TX
Profession and personabe
Courteous, knowledgeable service technician
Rich - Austin, TX
Janice - Georgetown, TX
Steve was very knowledgeable, courteous, and fast. I would say he is one of the best Technicians that I have ever had service an appliance in a long time.
Lucille - Killeen, TX
Mike was on time, professional and he fixed my washer! Thank God!!
The Highlands - Pflugerville, TX
Nathaniel Bolkenstyn has been awesome to work with. He is thorough when communicating what is going on and what needs to happen.
Great service in Nathan
Tracy - Bastrop, TX
Nathan is always professional and curtious.
Ryan - Austin, TX
Brandon was very helpful and excellent customer service
Hicks - Waco, TX
Great service!! Would definitely recommend.
tommy was on time and very knowledgable of the product
Bari - Tow, TX
George - Round Rock, TX
Puaala - Killeen, TX
Dona W, 4/5/18, and Mike Gomez, 4/9/18, are exceptional technicians. They are knowledgeable, courteous and efficient.
Ivelis - Harker Heights, TX
Mr Gary Dayon - Georgetown, TX
Jonathan Short arrived when he said he would, found, demonstrated, and explained why the particular unit had to be replaced. A new unit was on his truck, and he replaced and solved our problem in 30". Great service accompanied by a knowledgable and professional repairman.
Honest & Reliable.
Roman - Bellmead, TX
Appointments are made and kept. Quality work in a timely manner. Overall satisfactory service.
Matt - Buda, TX
Excellent customer service!
Kelley - The Hills, TX
Mrs W - Georgetown, TX
Excellent troubleshooting and repair of our Kitchenaid dishwasher. Tech did a great job.
martalynne - Temple, TX
Dona was exceptional! She answered all of my questions and there were a lot of questions. She was very professional and knowledgeable and I was so glad that she was the technician sent for the return repair. They had to order a part and come back.
Larry - Burnet, TX
Vamsi - Bee Cave, TX
The best service for appliance. Strongly recommend them. All are very well versed with their job. Hats off. Timely service n convenient scheduling
Amanda - Austin, TX
Knowledgeable and courteous staff
Dorothy - Hewitt, TX
Very knowledgeable. Explained everything in common language. Very nice and polite
Denis - Georgetown, TX
Great service and very friendly service personnel and they both wore shoe booties and fixed the problem
DJ - Dripping Springs, TX
Very happy with the technician and he did a great job
On time, Courteous and great service
Richard - Austin, TX
Russ - Austin, TX
Zimmerman - Pflugerville, TX
Above and beyond service!
David - San Marcos, TX
The tech, I believe his name was Diego, was friendly and professional, but more importantly, he got the job done right in a short matter of time! Due to needing to order parts, the repair took two visits, but I was kept well informed about the process. And then, to top it off, I needed an extra hand moving a large box and he helped me with that as well. This was a Whirlpool warranty service call too, so in the end, I didn’t have to pay a dime!
Quick, fast service
Brian - Buda, TX
Diagnosed quickly, fixed problem was out in 30 minutes
Jerry - Temple, TX
Technican, was friendly, very knowlegble,and prompt.Service was done within 2 days of call in, very satisfied.GOOD JOB
Beavers - Robinson, TX
Mike did a great job explaining what he was doing and why he was doing it.
I was very pleased with the service we received this morning and the knowledge of the repairman.
Michael - Temple, TX
Jane - Georgetown, TX
Mike was on time and very professional and friendly. He located the problem quickly and had it fixed in no time! I was very impressed with him and the associate who first contacted me about scheduling an appointment. I appreciate how quick and easy you made the entire process work for me. Thank you.
James - Burnet, TX
Great job, on time and fixed issue.
Don - Temple, TX
Finally, was able to fix the problem, that others couldn't
Karen - Georgetown, TX
Mike was very professional and thorough.
Great Service Tech
Tom - Dripping Springs, TX
Brandon showed up when he said he would, was very knowledgeable, anticipated the part need, had the right part and fixed the dishwasher in about 10 minutes.
Awesome Service - as always!
Bryce - Waco, TX
Mike was extremely professional & knew exactly the areas to check to fix our dryer.
Great service/ the repair was not complete but was finished on 3/30
Neail - Austin, TX
Christy - Austin, TX
Thanks so much to Scott for great service!
Lesley - Kyle, TX
Brandon did a great job and was on time.
Franklin - Austin, TX
Herbert - Harker Heights, TX
Dona is a great tech. Explained the repair and triple checked her work.
Great Service, very helpful
Robbie - Mountain City, TX
Brandon was thorough, competent, asked the right questions, gave the right answers and was very accommodating and helpful. He left with most of my washer working properly. It still stops on the delicate cycle on "wash" before completing the cycle. Not sure about the heavy or bulky cycles yet (but the casual and regular cycle go all the way through to complete). I am concerned that the washer is filling within 3-4 inches of the top of the tub with just 3 t-shirts in the washer on the wash and both rinse cycles and I don't believe I ever noticed it doing that before I had these issues. The night before he came it filled to the top without any clothes in it when I was just rinsing out the tub and now it's filling all the way up or mostly full with very little in the washer. Brandon told me to wait and see if my washer did work right after recalibrating it and IF there were still issues to call them and I did. I will continue monitoring the various cycles and see if there are more issues. The ones I use most often (casual and regular) are completing their cycles (although they are filling up more than they I've ever noticed them doing before) and the delicate cycle still doesn't complete it's cycle. It stops on wash - not on "cycle finished/completed" and the clothes are still wet.
Josh - Austin, TX
very good service
Washer - Austin, TX
Mr Raju - Round Rock, TX
Mr Johnathan is nice friedly guy with immense knowledge and he educated me on the usage and gave very good tips on other appliances as well...thank you!
Well done, Tommy!
Bruce - Marble Falls, TX
Very professional service in all aspects. Tommy came prepared, he was knowledgeable about the issue, and made the repair quickly. I particularly like the fact that he was clean in appearance and put on cloth overshoes before entering my house.......an extra touch showing respect for my home.
Bryan - Burnet, TX
Bessa - Temple, TX
Donna was great and knowlegable of the issue we were having. Had it resolved in 5 minutes.
Aarons - Marble Falls, TX
He came in, found the issue and had it fixed very fast. Thank you so much
Great service, very knowledgeable and friendly
Arron - Fort Hood, TX
I would recommend to others
Great service, plus great attitude
Jackson - Waco, TX
Helene - New Braunfels, TX
The Staff was very professional and explained exactly what he was doing.
Gilbert - Buda, TX
Brandon answered all our questions and was very knowledgeable
Amy - Hutto, TX
Nathan was very knowledgeable and made sure the repairs were done correctly. He went above and beyond.
Dale - Kyle, TX
Hood Fan Repair
Louis - Georgetown, TX
Mike was prompt, quick to diagnose problem and affect a repair.
Derek - Kyle, TX
Harley - Georgetown, TX
Appliance Express has always gone over and above to provide excellent customer service. I highly recommend them!
Linda - Hutto, TX
I would recommend appliance express..
Such Thorough Service - would recommend to anyone
Christy - Austin, TX
Nathan did an AWESOME job. He was thorough in his investigation of what causing my dryer to squeak and clear in what needed to happen to fix it. He even went above and beyond by helping me level my washer. Highly recommend. Thanks, Nathan!
James - Georgetown, TX
Mike Chapman is an excellent technician. We asked for him by name when we encountered a problem with our microwave. The appointment was set for the day after I called. The replacement part was available within two days and installed promptly.
Super fast great technician
MrYembar - Round Rock, TX
Jonathan was super fast and helpful had the issue identified and repaired in under 20 minutes. He even gave me a few maintenance pointers. I would highly recommend him again!
Great service, technician was very informative
Suzette - Hutto, TX
Nathan was very professional, informative and experienced.
Mrs Plybon - Taylor, TX
Jonathan was very friendly and professional.
Amy - Cedar Park, TX
Love the services fast and good 🤗 cliff is a very nice guy! I will definitely call them again!
Dan - Austin, TX
Great first experience!
Martha - Burnet, TX
The technician was very personable and knowledgeable. He competed the repair and gave me a thorough update as to what happened and what he did to make it work properly.
Woodrow - Marble Falls, TX
Brandon was amazing: knowledgeable, efficient, friendly. We really appreciated him!
Shirley - Buda, TX
Brandon was able to diagnose the ice maker problem quickly, offered a resolution and repaired it rapidly. He also replaced a part in the washing machine while he was here. He came at the earlier time slot that we were given to expect him which frees up part of our day.
Glendening - San Antonio, TX
Prompt, very competent service
Marcia - Austin, TX
Knowledgeable and patient in explaining the problem.
George - Austin, TX
Excellent service. Kind repair man.
Julie - Driftwood, TX
I was very impressed with Brandon and his expertise. He was extremely professional. A wonderful experience from start to finish.
Efficient and kind service !
Danny - Austin, TX
Really nice guys did good job
Ken - Horseshoe Bay, TX
Jason - Killeen, TX
Very professional and of great service. Can defiantly tell he knows what he is doing. Went over the cause and explained what he was going to do before he started the repairs. Deserves a promotion as he is by far better than previous techs that have provided service.
Prompt, reliable, friendly, helpful
Lisa - Austin, TX
Mrs Leah Davis - Round Rock, TX
Albert - Horseshoe Bay, TX
Donald - Georgetown, TX
Very good service with great with great price. Knew the problem and the fix after inspection. Service person was friendly. Patient will all of my questions.
Chris - Round Rock, TX
Great experience! Chase was fantastic. Very professional and extremely polite and knowledgeable. Thank you.
Unfortunately, washer was DOA
Lida - Burnet, TX
Quick response time. Polite and competent service. Unfortunately our washer was not worth repairing. Would certainly call Appliance Express if I needed help again. Only giving 4 stars because they just assessed damage, not repaired.
MrsF - Spicewood, TX
Technician was excellent but getting the appointment was difficult. Called on a Monday morning...they cancelled twice then finally the tech came on Friday.
Jackie - Hutto, TX
Chase was thorough and explained everything he did to solve my problem.
Mike provided outstanding service!
Christine - Georgetown, TX
Mike provided outstanding service and thorough explanations. A+
James - Round Rock, TX
Technician is very knowledgeable and very good with customer service. Asset to your company
Tim - New Braunfels, TX
Adam - Waco, TX
Mike was very prodessional and took the time to explain the steps required to fix the problem with my machine. He also took the time to inspect and order another part seperate from the initial issue. Excellent service.
Thank you for quick response. Mike was professional and informative
Melanie - Temple, TX
Jim - Georgetown, TX
Friendly, professional service technicians
Charles - Bertram, TX
The Guys did a great job. They were clean,very nice,let us know when they be here. Knew what they were doing.Keep up the good work...One the most prompt we had in a while. Thanks Shirley Kleinert
Warner - Killeen, TX
Great service....service guy found and fixed the problem
Katherine - Georgetown, TX
Thank you for great service
Professional and timely
Flores - Copperas Cove, TX
The technician came in early and quickly fixed our dishwasher.
Hollas - New Braunfels, TX
Kevin was on time; quickly fixed the problem. He was very polite and cordial.
Washer valve replaced and now good to go.
Josh - Salado, TX
Answered questions for us unrelated to our service call
Mr - Round Rock, TX
We so appreciated his advice as we have been stumped on how to care for some of our Whirlpool appliances. His knowledge was impressive! We will use him again!
Pam - Georgetown, TX
I cannot say enough positive things about the great service I received on my refrigerator. They were professional, friendly and explained to me every step that was taken. All I can say is Wow! They truly knocked my socks off! I will definitely share my great experience with all of my neighbors and friends!
3rd times a charm
Kurt - Hutto, TX
The first technician gets zero stars for a terrible attempt at accessing the problem and ordering the wrong part once his initial assessment was incorrect. The second technician was terrific and had a much better bedside manner. So overall it was a subpar experience.
good job very knowledgable
Joe - Austin, TX
Washer machine review
Hector - Harker Heights, TX
Tech was very helpful and detail.
Garcia - Belton, TX
Mr Gomez arrived promptly at my residence. In fact he arrived way ahead of my scheduled appointment. He was very nice, professional and seemed absolutely knowledgeable about what he was talking about in relation to my dryer. I appreciated his service.
Don - Salado, TX
Fabulous Service, Quality Expert Repair Service
Hernandez - Round Rock, TX
We had a very positive experience from start to finish in attaining repair service for our double wall oven. Outstanding customer service interface at all levels. Efficient in obtaining parts and scheduling service. Repairmen very professional.
Great job very professionsal
Enrique - Austin, TX
Jose - Leander, TX
as always appliance express does a great job overall
Angela - Temple, TX
Great experience. Donna was top notch!
Tommy was very good.
Bill - Georgetown, TX
Katy - Leander, TX
Both guys were extremely professional and helpful.
Great service as always from Appliance Express
Picot - Temple, TX
Mike Gomez is very professional technician. The company is always timely with there response time. I greatly appreciate the service provided by Appliance Express and Mike Gomez.
Lynda - Temple, TX
Great service. Explained everything. On time. Focused on job. Friendly.
MsBeldin - Pflugerville, TX
on time, friendly and helpful
Jay - Burnet, TX
Prompt, courteous and very professional. Could not be better. Thank you for sending me the best anyone could ask for. Thanks Again, Jay Colquitt
Barry - Georgetown, TX
I am disappointed that no receipt for service was emailed as promised.
Great & Knowledgeable Service
Greg - Georgetown, TX
Tommy knew exactly what to do to resolve our ice maker woes! We were back online in no time!
Great service, very professional.
Elinore - Georgetown, TX
Very knowledgeable about product.
Terry - Georgetown, TX
Showed up an hour early, took care of the problem and was very personable. This repairman is a keeper in my book.
Lindsey - Temple, TX
Excellent service. Donna was a good communicator. She was helpful. We liked her.
First class service
Rita - Round Rock, TX
Jonathan was a 1st class professional. He answered all my questions and gave an excellent tutorial on the machine.
Mr - Austin, TX
Mr. morales was the best and most knowledgeable repairman we’ve had.
Toby - Georgetown, TX
They want to earn your business
Mark - Leander, TX
First time customer. Called in with a manufacture warranty repair. They diagnosed and fixed the initial issue and went above and beyond to fix other issues caused by the original installers. They definitely earned my business for future claims now and after the manufacture warranty has expired.
Great Service. Pleasant and knowledgeable.
Sally - Georgetown, TX
Brooke - Kingsland, TX
qualified technician ! very friendly and informative
James - Marble Falls, TX
Jones - Harker Heights, TX
Great service! Mike was very professional and took the time to answer all of my questions.
Julia - Killeen, TX
Service was professional
Lucille - Burnet, TX
Best service I have had in a long time. Gave us a day, emailed confirmation and call the day of the service with a time Showed up when expected completed work quickly and was through.
Great customer service
Mike - Kingsland, TX
Fixed the problem promptly; very courteous; excellent
Frances - Georgetown, TX
Both employees were very professional and knew their job. Presented themselves as excellent employees. I wish other service people were half as good as these two employees . Great job!
528 Buffalo Trail
Tony - Liberty Hill, TX
Thomas was Awesome!
Elliott - Liberty Hill, TX
Busby - Waco, TX
On time, quick, made sure we understood cost options.
Sara - Austin, TX
Happy - Georgetown, TX
Very polite and knowledgeable. My repair was under warranty so don't know the price.
John - Georgetown, TX
Mike Chapman is very knowledgeable on how appliances work. He goes right to the problem and solves it quickly. He is courteous, and leaves a very clean workplace when he is finished. I will definitely call him again.
Mary - Temple, TX
Very knowledgeable and willing to explain what the problem was with our washer and then fixed it. Very nice man.
Schneider - Temple, TX
Great experience. He knew what he was doing and looked at every angle to fix my problem with the dryer. Awesome job!
Hales - Belton, TX
Mike was very professional, friendly, and knowledgeable.
Jack S. - Georgetown, TX
Couldn't be happier with the repair! The guys were in and out in less than a half hour! Pure professionals, even wore booties inside because it was raining outside. Courteous, pleasant, even gave me some tips and pointers on products to use and if I ever had to repair myself. Guys - you are the best!
Sue - Horseshoe Bay, TX
The workers called and arrived when they said they would. They were so professional and explained all they were doing. They even covered their shoes before entered my home,
Quick service order and repair on new appliance.
Ginny - Georgetown, TX
I was very pleased to schedule the appointment quickly, get the part in so fast, and have the install it. Very great experience and quick response time.
Tommy was very friendly and professional
Ellen - Georgetown, TX
Anne - Liberty Hill, TX
The guys came early, assessed the situation, replaced a broken control kit, were cautious, & courteous to keep my home clean & damage-free. Excellent!
Job well done!
Henry - Leander, TX
Tommy and Lou did a great job. My ice maker quit and they replaced the compressor and major components. It's working great again. Great job!
Great customer service
Erin - Lakeway, TX
Great service I cannot say the same for call center
Ronnie - Georgetown, TX
Linda and Richard
Moran - Georgetown, TX
Great service. John answered all my questions and gave me some helpful suggestions to make my appliances more effective.
Marco - Liberty Hill, TX
Jerry is what every in-home service technician should strive to be. He was extremely knowledgeable, very friendly, and had interesting conversations. He was also very patient as I had plenty of questions to which he had very honest, professional answers to. He also let me hover while he was working and explained everything he was doing and what specifically was wrong with my fridge. On top of that, he gave me advice on small maintenance things I should be doing. I wish every in-home service call was like this one.
Steve - Georgetown, TX
He did a great job