Service was great!
Zorba - Georgetown, TX
A job well done. A very professional & pleasant repair tec. A business we would call again.
Judy - Round Rock, TX
my service tech was very knowledgable
James - Holland, TX
All around excellent service!
Helen - Austin, TX
Rudy - Round Rock, TX
Taylor - Liberty Hill, TX
Melody - Round Rock, TX
Tyler fixed knew the problem and fixed our oven right away. He was friendly and quick. He even came on Labor Day to help schedule the job. Thanks!
Anonymous - Georgetown, TX
Stover - Georgetown, TX
professional and kind
On time, Friendly, Knowledgeable, Fast
Mr - Florence, TX
service tech did great. went right to the issue and resolved in a timely manner
Harvey - Leander, TX
Very efficient and professional
Super perfect service!
Susanne - Austin, TX
Sam - Austin, TX
Luis was great! He was quick, friendly and was very knowledgeable!
Michelle - Buda, TX
Derek was very personable, friendly, and informative! Great guy to come into your home. Thank You
Patricia - Leander, TX
Arrived at beginning o our window, worked fast and was very professional
Bobby - Burnet, TX
Tommy showed up on time. He was friendly he was knowledgeable and he went to work right away. He answered all my questions and I was happy with his service.
Andrea - Round Rock, TX
I appreciate the availability of appointments. This technicians are professional and friendly. Great customer service!
Sandra - Hutto, TX
Nathan was professional, courteous and quickly fixed the issue.
Sharon - Kyle, TX
I am old, and increasingly encounter younger service personnel with little work ethic, sloppy personal habits, and impolite demeanors. Derek was properly attired, well-groomed, and polite! The experience made my day and I will highly recommend your company. Thank you!
Good and quick service
Mary - Meadowlakes, TX
Great experience, technician arrived on time and repaired my dryer in a matter of minutes. My dryer had not worked since mid July and two service people had looked at it. Obviously one was an idiot. Thank you very much.
Seaholm - Kyle, TX
He was on time and completed the job in an efficient manner.
Gray - Georgetown, TX
We had outstanding service...Lou, our service professional, was knowledgeable, courteous and communicated very well.
Framnes - Round Rock, TX
Lou did a great job analyzing my dish washer issues and making sure that I was able to keep it running well in the future. I definitely feel comfortable calling again or recommending his service to others.
Paolozza - Leander, TX
Joe - Buda, TX
Great service and price.👍🏻
Michael - Marble Falls, TX
We both were so please to have Tommy back in our home to fix our ice maker. We had meet him when he arrived to replace it the first time a year ago and he does such a good job, respects our home with shoe covers and brings in a floor cover to work off of too. We do not know the cost as we have a extended service warranty with Lowes.
Chad - Georgetown, TX
Tyler Was very friendly and efficient.
Ken - Austin, TX
The new part worked
Amderson - Salado, TX
Steve was on time explained things clearly and thoroughly
Susie - Kyle, TX
He was nice, courteous, clean and knowledgeable. He diagnosed the problem and went for the fix and was done in short order!
Ed - Buchanan Dam, TX
Prompt. Courteous. Knowledgeable. Friendly.
Jon - Austin, TX
Technician displayed genuine care for my request and appliance needs, and was very detailed in his description and explanation.
Very thorough service. Great job!
Dan - Georgetown, TX
Lou did an excellent job.
Fastin great service
Rgs - Georgetown, TX
Paul - Austin, TX
Ferrell, correct spelling of last name FARRELL - Georgetown, TX
Best service tech!
Murphy - Florence, TX
Solved our issue, and answered our questions. Very pleased with Lou and his work ethic.
Tommy is a great technician and answered all of my questions. He was polite, knowledgeable and patient.
Ellen - Horseshoe Bay, TX
I will recommend Aplliance Express to all of my friends!
Quevedo - Leander, TX
Great Service and Tommy is fantastic
Philip - Horseshoe Bay, TX
Very professional and accommodating knows the products and gets work completed and I have the confidence it’s done right.
Alex - Liberty Hill, TX
Jonathan came to fix our freezer water line that busted and would just shoot water out from the top. Not only did he get it to work in a timely fashion, he was professional and did a great job getting us back up and running with ice again. Thanks Jonathan!!! I'd recommend him to anyone looking to have an appliance repaired or looked at.
Suresh - Round Rock, TX
Listens to the problem and explains the resolution steps.
Tommy did a GREAT job!! Got my ice machine back to normal!! Thanks!!!
Sam - Horseshoe Bay, TX
Miguel - Austin, TX
Very good technician customer service
Excellant service and Fair Price
Lisa - Austin, TX
I will refer all my family and friends. Very impressed.
Right on time
Robert - Austin, TX
I like how they call the day before to narrow the window they will be coming. Always fix the problem, too.
George - Round Rock, TX
Tyler was very professional
Very fast service!
Nathan - Hutto, TX
The service technician was very fast and quickly repaired our machine.
Fast, efficient...Holiday coverage
Kenneth - Liberty Hill, TX
Melody - Round Rock, TX
The oven is working again. And I appreciated that a technician came on Labor day so that I didn't have to take off work to meet him.
Great Service, too expensive
Pohlmeyer - Georgetown, TX
While my washer was fixed, the $99 diagnostic charge was unnecessary, or should have been applied to the labor. AE knew what was wrong before they arrived. I feel the invoice was about $100 too much, given the tech was here 30-45 min. I will be calling someone else next time just due to the cost. The service, communication & punctuality was right on.
Ms - Liberty Hill, TX
Jonathan was on time, respectful, fast, very knowledgeable and explained the issue so it made sense to me
Prompt and Professional
Pat - Georgetown, TX
Jonathan arrived within the window of the scheduled time, was professionally groomed, understood the needed repair, and within 30 minutes completed the task. He was courteous and willing to answer additional appliance questions. As asset to Appliance Express! The appliance is under warranty so I am unable to respond to the pricing question.
Efficient, professional, excellent technician
Peggy - Horseshoe Bay, TX
Haffner - Burnet, TX
Teri - Pflugerville, TX
Lane - Marble Falls, TX
Teri - Pflugerville, TX
Appliance Express was excellent with providing time technician would arrive.
Customer Feedback - Austin, TX
Leo was great!!
Lenel - Austin, TX
Technician was helpful.
Mike - Austin, TX
very professional service
Vardaman - Lago Vista, TX
Lou did a great job!
J - Austin, TX
Thomas was incredibly friendly and professional. One of the best customer service experiences my husband and I have had.
Katherine - Hutto, TX
Wheeler - Jonestown, TX
..very efficient, cordial, and professionally handled..
Susan - Horseshoe Bay, TX
This is the second time Tommy Lott has serviced our dishwasher. He is very professional and efficient. We hope that we can get him to do all our service calls.
Claudia - Horseshoe Bay, TX
Greg - Bastrop, TX
Arrived on time and completed the work quickly. Very impressed with the worker and the service.
King - Driftwood, TX
Kevin arrived as scheduled, communicated clearly the problem after doing his diagnostic exams and followed up with good recommendations...! We will be using them again, if needed!
Robert - Georgetown, TX
Excellent service by a pleasant and qualified technician.
Amy - Horseshoe Bay, TX
Good service and excellent tech
Taylor - Georgetown, TX
Microwave Door Replacement
Cathy - Round Rock, TX
Tyler did a fantastic job again! We are very pleased with Appliance Express customer service. Very timely.
Service very timely
Mary - Round Rock, TX
They arrived close to 11 am which was great.
Angie - Meadowlakes, TX
finally an answer
Bob - Bluffton, TX
I had a dishwasher that overflowed and I had hired three different plumbers to fix it. none could. Gerry knew the answer and fixed it right away.
Jessica - Kyle, TX
Leo was polite, professional, and knowledgeable.
Mr Dave - Georgetown, TX
Great job by Cliff
Kevin - Austin, TX
Robert was very friendly and turned a simple solution into a teachable moment!
Appliance warranty work
Mr Carter - Leander, TX
Jonathan was extremely knowledgeable, and very helpful in providing tips on how to better use them.
Will - New Braunfels, TX
Rebecca - Georgetown, TX
Brandon - Hutto, TX
Very knowledgeable and helpful. Took his time, answered our questions thoroughly.
Mcdonald - Leander, TX
Lou did a great job
Efficient, effective, professional, knowledgeable
Sherry - Georgetown, TX
Tyler came as a follow-up to a previous repairman and did his own diagnostic. Within minutes, he found the problem (a bit less repair needed than prescribed by other repairman) and had the washer working in less than ten minutes. He is a jewel to the company. Thanks Tyler for a job really well done!
Very professional and timely well done job.
Arasb - Austin, TX
Don - Georgetown, TX
Very good found problem and fixed it quickly.
Jody - Liberty Hill, TX
Arrived in the time frame promised. Was a quick, easy fix. Seemed a bit expensive, but what isn't these days?
Above and Beuond!
Carrie - Liberty Hill, TX
Our technician,Tyler, was great! We initially missed his arrival and he went above and beyond to reopen the work order and come back! He was very knowledgeable and conscientious about repairing our oven correctly.
GREAT SERVICE, AWESOME TECHNICIAN
margaret - Georgetown, TX
We specifically asked for Jonathan because the last time he came to our house he was very professional and thorough. He was also so very patient with us who know nothing about appliances and did not give us the impression that he was rushing us to go to another job. So very pleasant to work with and he knew his stuff too. Thanks so much Appliance Express!
fast efficient repair
Paul - Austin, TX
and the repairman, Robert, was knowledgeable and nice.
Terrific Service Man
Tim - Austin, TX
Once again our service man came out on time and very pleasant to be around and helpful in his knowledge of his product.
William - Austin, TX
Wesley was very competent, quickly knew the nature of the problem.
NT - Hutto, TX
A technician came on Monday, said he was ordering parts to fix it on Thursday. On Thursday a different technician came without the parts and did the same exact thing the other technician did on Monday. Now, we have to wait longer to get our appliance fixed because the second technician did not bring the parts to fix it. Very unhappy. I don't necessarily blame the technicians, but there is a serious lack of communication going on.
Debbie - Round Rock, TX
warranty repair - no cost
George - Cedar Park, TX
Replaced drain tube and cleared ice build up in freezer.
Efficient warranty service
Ken - Horseshoe Bay, TX
Service Technician was knowledgeable, efficient and congenial . A rare combination these days.
Great service all around
Eyal - Georgetown, TX
What a nice young service technichan
Rebecca - Austin, TX
Superb professional service
Apel - New Braunfels, TX
Daniel is knowledgable and efficient. He knew exactly what the problem was when he arrived, and he completed the refrigerator repair in less than 20 minutes. Outstanding service!
Prompt and professional.
John - Marble Falls, TX
Tommy is outstanding. It will take a couple of days to determine if the problem is resolved.
Timmy_D - Leander, TX
Lou, is awesome! He is professional, courteous and polite. He made it a point to go the extra step to assist with the removal a defect bulb in the microwave. He told me, “if I would have known ahead of time, I would have brought one and replaced it.” I am extremely satisfied and I do hope that all service technicians at Appliance Express are like Lou.
George - Georgetown, TX
Great fast service.
Yvanna - Buda, TX
Fast. Precise. Responsible
Meaghan - San Marcos, TX
Great service and was able to fix the problem...and it was no easy fix.
Connie - Georgetown, TX
Nelson - Cedar Park, TX
Friendly, and very qualified.
Don - Georgetown, TX
Completely satisfied! Daniel was most efficient in diagnosing the problem with my refrigerator ice maker. He was able to complete the repair within
Flynn - New Braunfels, TX
Reputable, efficient service provider!
Prompt and Excellent Service
Scott - Cedar Park, TX
Amazing service and super knowledgable
Gary - Leander, TX
Jerry went above and beyond explaining why my refrigerator wasn't cooling anymore. He answered all my questions and more. I can see why he's a leader in his department!! I would be happy to recommended him to anyone in the neighborhood.
Tommy from Appliance Express is AWESOME
Shane - Meadowlakes, TX
Can't say enough about Appliance Express and Tommy Lott. Incredibly knowledgeable, professional, and focused on solving problems. You will not be disappointed, thank you Appliance Express for all you have done for us....
Rivers - Austin, TX
Great Service, Polite and prompt.
Dr.Dipak Sengupta - Georgetown, TX
Jonathon Came in good time. He was very knowledgable & polite He detected the problem and took care of that.
Gail - Horseshoe Bay, TX
They were early to arrive! WONDERFUL, and Had booties over their shoes EXTRA WONDERFUL, they did the job and were most pleasant and happy! A1 Plus on service!!
Real Customer Service from Admin to Tech, Skilled & Personable
Stew - Georgetown, TX
Professional, timely work as expected, excellent team.
The Appliance Express was professional and accommodating!
Mr - Liberty Hill, TX
Andrew - Georgetown, TX
Technician performed super service and was friendly and knowledgable.
Really great service
Geena - Kingsland, TX
Rubben - Elgin, TX
Washer was not fix. This was the same problem last year that went out. Purchased warranty but still did not fix. Apparently The parts replace have issues. Washer is still not running.
Technician was an expert in the area of service needed. Was patient and took the time to explain it properly.
Mr martinez - Austin, TX
Ms Irene - Georgetown, TX
Jonathon is very personable. He was very good about explaining how the gas cooktop works. The cooktop is still under warranty but I will be sure to call if I need service in the future.
Stephen Foster - Round Rock, TX
Service man have a great personality work quickly with great results
Cline - Leander, TX
Lloyd - Meadowlakes, TX
Thomas was great!
Paula - Cedar Park, TX
Our technician was very friendly and professional.
Jesus - Austin, TX
Great, professional service!
Roger - Buda, TX
Our microwave had a intermittent door problem. The microwave was just over a year old and I did not buy the extended warranty, so I had to pay for repairs. The technician came out and knew exactly what the problem was. He changed out a switch and had it working in no time. Very courteous and professional service! Would definitely recommend this company!!
William - Horseshoe Bay, TX
Sallie - Round Rock, TX
Great service, very knowledgeable tech, friendly, on time. Very pleased with service and all interactions with the company.
John - Elgin, TX
Nathaniel, provided great service. He was nice, polite and professional and apparently knew what he was doing, the. microwave now can pop popcorn, YAY!!!!!
EXCELLENT, AND PROFESSIONAL
Mcdaniel - Leander, TX
Lou, was prompt, knowledgeable, courteous and skilled. he fixed the issue and double-checked to make sure the problem was resolved. he was very well organized and did a thorough and clean job.
Ray - Georgetown, TX
Jonathan Short was prompt, knowledgeable, friendly, and performed the service needed as quickly as possible. He was willing to answer questions and explained how to best care for our appliance.
Cullen - Taylor, TX
Lindsay - Marble Falls, TX
Each person I spoke with was friendly and helpful. All communication was clear and followed up on promptly. Technician always called before arrival and was arrived during the specified time window. Payment expectations were clearly communicated and explained.
Fast and efficient!!
Sullivan - New Braunfels, TX
Daniel was here right on time and was friendly, knowledgeable and had the dishwasher running in record time!
Second Time Around
Lauremce - Round Rock, TX
This is the second time I've had this GE Microwave crap out. After the first one broke, I purchased a new one and I put an extended warranty on it. Needless to say this one died as well but I had the service plan. Your Tech (Tyler) was great! He is personable and very knowledgeable.
Havalda - Taylor, TX
Nathaniel Bolkenstyn repaired my whirlpool dishwasher in a professional timely manner. He was on time, courteous and answered any questions that I had. He is a credit to Appliance Express.
Adriana - Georgetown, TX
Great experience, Tyler was very informative, explained every step of the way, kind and perfessional
Ice maker repair
John - Austin, TX
Service Tech Brandon was outstanding. Excellent knowledge, well prepared, helpful with explaining issues and prevention of further problems.
Prall - Georgetown, TX
Lou was very professional and did an outstanding job.
Professional Tech, great service
Bob - Lago Vista, TX
I would recommend Appliance Express for future issues that me come up on our electrical applianced.
Parque Ct misdiagnosis
Jordan - Georgetown, TX
Alrhough the technician was punctual & personable he mis-diagnosed the problem. I was charged $375. The second technician apologized for the mistake & told me the problem was a design/function flaw & parts would be ordered and repair would be made at no cost. Appliance Express stated they will issue a partial refund of my $375 but that I would still be charged for the previous misdiagnosis. I know now that I must request a factory trained technician to avoid a repeat experience.
Wetherington - Liberty Hill, TX
Lou had my dishwasher going in about an hour.
Parque Ct 3rd. Visit
Neil - Georgetown, TX
Very efficient, personable and competent.
Knowledgable and thorough
Wade - Liberty Hill, TX
Great service and Lou was super knowledgeable.
Fantastic Response and Great Installers/Repair Guys
Schupp - New Braunfels, TX
I loved the confirmation system, 30 min notification prior to arrival, Daniel's KNOWLEDGE, and how careful the guys were with the install/repair. Great for the team to know what is required and to get the job done. Thank You!!!
Lisa - Austin, TX
Luis did a great job for us!
Liddy - Round Rock, TX
Great customer service
Paul - San Marcos, TX
Quick fix and excellent customer service. Thanks!
Appreciated the A+ level of customer service!
Greg - Leander, TX
John - Georgetown, TX
Mr Shaishav - Austin, TX
Luis is a good technician and he knew with certainty what the issue was with my refrigerator.
Lou does a great job. Appreciate his customer service and attention to detail
Adams - Georgetown, TX
Amy - Bee Cave, TX
Thomas - Georgetown, TX
Great service..repaOrman was on time. Great advance communication.
Mike - Georgetown, TX
The service tech showed up on time, quickly diagnosed the issue, explained the issue, showed me the estimate, and quickly made the repair. Professional would be the best adjective to describe the service.
Livingston - Georgetown, TX
Kim - Georgetown, TX
Tommy did a great job.
Patrick - Austin, TX
Clif is very knowledgeable and did a great job repairing my fridge, and did a thorough check of the entire system while he was in there!
Great Service - Very Professional
MHorni - Cedar Park, TX
Edward - Cedar Creek, TX
Great service and friendly technician
Will Molidor - Georgetown, TX
Steve was great in helping diagnose the problem with our GE electric stove. He explained the issue and what we needed to do from here. Very professional and helpful.
Wesley - Bastrop, TX
Nicole - Buda, TX
Efficient and very nice!
Utley - Belton, TX
The Maytag washer was not out of warranty and quit working. Mike G fixed it in a timely manner and I appreciated his explaining what had happened.
Terry - Georgetown, TX
Jerry knows his stuff! Appreciated his attention to detail. Will call Appliance Express next time something isn't working properly.
Awesome & Quick Service
Nigel - Round Rock, TX
Tyler was great and quite efficient at his job. Did not take too much time once he identied the issue and fixed it right away. He also was accommodating that I was a conf call, and did not seem bothered by it at all.
Quick, accurate service!
Engelken - Canyon Lake, TX
Quick service. Repairman arrived with the correct repair parts and installed them if a few minutes. Our washer is working great now.
Wyndell - Liberty Hill, TX
Steve was efficient, professional and respectful. He quickly identified the issue, had the needed part on hand, and made the repair in less than an hour.
Billie - Round Rock, TX
On time, great service and quick answer to repair my refridgerator!
Mrs Rene - Austin, TX
Luis arrived a little early and got right to work. Figured out what was wrong with the ice maker, got it fixed and working! All in 30 minutes! Great job!
Consistently awesome service
Pahuja - Leander, TX
Lou is awesome and helped us with the washer/dryer. Would recommend him to others needing service.
Allen - Dripping Springs, TX
Isaac R - Austin, TX
Jana - Georgetown, TX
Tyler was a pleasant person who clearly knew what he was doing. He spoke kindly and was very helpful. I’d recommend him.
Vicky - Austin, TX
He found the problem quickly.He explained the problem,and removed the problem.I had Great Service.
Pace - Leander, TX
Always on time
Rebecca - Taylor, TX
Great service. Great technician. Nathan did a great job.
fix wash machine man was fast and answered all questions
Freeman - Georgetown, TX
Mreys - Waco, TX
Highly professional and great knowledge of the appliance
Dependable, professional service
Diana - Taylor, TX
Nathan was polite and professional. He diagnosed and repaired the problem with the leak in our refrigerator as efficiently as possible.
Yvonne - Round Rock, TX
Cammon - Leander, TX
Gabriel - Pflugerville, TX
He didn't just troubleshoot he also took the time to explained the issue very clearly thanks for your service ..
Joan - Georgetown, TX
By the time Tyler reached our house my ice maker had started to work. He answered our questions that we had. Tyler was friendly and nice.
Steve - Bee Cave, TX
The whole experience was good. It was warranty service
Jeff - Hutto, TX
FIRST TME CUSTOMER
Ross - Georgetown, TX
LOU WAS VERY HELFUL AND PROFESSIONAL. SHARED A LOT OF GOOD ADVICE AND INFORMATION. CAME AT THE END OF A LONG DAY FOR HIMSELF, BUT STILL PROVIDED GREAT SERVICE.
Cassie - Georgetown, TX
Mary Anne - Georgetown, TX
Did an awesome job. Hopefully my problem is solved.
Headley - Leander, TX
Lance - Marble Falls, TX
I couldn't be happy with the service James C. provided fixing my Maytag washing machine.
Lauren - Round Rock, TX
He was knowledgeable, polite and very professional! Highly recommend!
Gwyn - Leander, TX
The tech came by on time Completed the job quickly and was very pleasant
Maggie - Kyle, TX
Quick and listened. Quickly repaired the problem
Lynnette - Thrall, TX
Professional and knows the product
Jan - Horseshoe Bay, TX
I have utilized this service on two different appliances. Both repairs were done expertly and the service rep explained the problem professionally and without “attitude “. A pleasure to be able to know companies like Appliance Express still exist.
Hall - Leander, TX
Jonathan - Georgetown, TX
Diego was awesome
Carlos - New Braunfels, TX
Juanita - Georgetown, TX
Jerry is very knowledgeable and quickly resolved the seal issue to the dishwasher. I like that he wrote in his notes that, if there's any further issues to please contact the office. Dishwasher is under warranty.
Greenall - Round Rock, TX
Thank you so much for responding quickly to our call and being able to repair the washer on the day you arrived. It was great that you had all the parts in stock with you.
Liu - Austin, TX
Kay - Georgetown, TX
I was very impressed with James as he immediately knew what to do with my Kitchenaid Refrigerator that's been a pain ever since I bought it!!! His knowledge was very impressive and speed to fix it as well! I highly recommend James and Apliance Express !
Whirlpool fridge repair.
Jay - Leander, TX
Whirlpool Fridge appears to be working now but time will tell. This was the 3rd service call for this problem. However, the repair tech was great. All Appliance Express repair techs that I have had at the house have been very professional and courtious. There have been 4 of them. The office appointment scheduling staff is great also and tries to work in an appointment to fit your schedule if possible.
Susan - Georgetown, TX
Jerry was informative and efficient. Would highly recommend.
Mohamed - Round Rock, TX
Williamson - Georgetown, TX
Service was excellent and price was good.
J.R. - San Marcos, TX
This is a great company, they were quick to send out a very professional, knowledgeable and friendly service technician. Highly recommend!
Mueller - Leander, TX
Good, professional service, knowledgeable service tech.
Michael - Seguin, TX
Excellent service tech. Was able to quickly diagnose the issue, happy with the service, thanks.
Professional, Courteous and Honest
Peccon - Leander, TX
Lou did a great job today at the house. Fixed what needed to be fixed, made recommendations for things in the future and was easy to talk with. Also, someone that, if my wife was in the house alone I'd never worry with things (always a husbands concern with any technicians). Great guy with expansive knowledge and did a phenomonal job with what needed to be fixed.
Kerri - Buda, TX
Kevin was on time, found the problem quickly and got it fixed.
Jeffery - Manor, TX
Took time to explain the problem, and the steps to fix same. He also provided "tips" to prevent future problems and to improve equipment performance.
fiendly and helpful service
Cathie - Georgetown, TX
Fast took no time at all
John - McQueeney, TX
Jones - Round Rock, TX
Lou was very professional and helpful. He gave us great tips concerning use and care of the appliances.
Benjamin - Austin, TX
RO - Pflugerville, TX
Gehan homes set up microwave door replacement
Sabrina - Manor, TX
I just want my washer fixed.
Cheri - Blanco, TX
My Washer Did not get fixed. Has to call service man back twice. First time things were not connected properly 2nd time I’m needing a part that they mispackaged in his van and he did not have. Have to wait now till mid week to have him come back. Need to call and reset appointment on Monday so I’m to get him here before I go to work on Wednesday. Silver lining is that my washer is under warranty since I only bought it 9 months ago n
Krockover - Leander, TX
Marshall - Georgetown, TX
Lou Soldan is a total profession. Very efficient and knowledgable. It feels good to be totally confident in the work that was performed on my refrigerator. He was patient because he answered all my annoying questions. I hope to never need service again, but if so, I want Lou S. back. He is an asset to Appliance Express. Thank you, Lou.
John - Austin, TX
Julie - Georgetown, TX
Never a disappointment. Always accurate with the information to fix your appliance problem ... AND they follow up.
Jacob - Taylor, TX
Nathan was very professional and knowledgeable. Got the job done quickly and efficiently.
Faith - Burnet, TX
Steve was amazing. He was friendly, knowledgeable, and efficient. I had no worries and that was awesome.
Replacement of Freezer Door
Kitty - Georgetown, TX
The service reps were very professional. I now have a fully functional refrigerator.
Wonderfully fast and efficient. Very friendly and explained everything.
Nolan - Round Rock, TX
The technician was on time and took great care with my appliance , even putting a blanket on the floor when he had to take the door to the oven off. Even though it was a quick fix he took time to explain everything.
Awesome service and quickly fixed problem!
Trevino - Austin, TX
Mr Elmer Dangerfield - Austin, TX
Ragsdale - Liberty Hill, TX
Quick and great service
Great service/ friendly staff
Jack - Round Rock, TX
The problem was diagnosed and fixed in a timely manner. Very pleased with the service.
Claude - Pflugerville, TX
Good job Nathaniel
Great service, very polite
Tiff - Round Rock, TX
Tyler was a great person. Very willing to help fix the problem and answer all questions.
Tech arrived as scheduled, offered to wear protective foot gear, and was pleasant ..
Samuel - Bastrop, TX
Tajinder - Round Rock, TX
very good service
Our door’s flap issue has been resolved + more!
Kassadra - Hutto, TX
An addition, we got more out of the visit with our fridge door that needed to be replaced with an issue we were not aware of.
Very timely, excellent work.
Charles - Georgetown, TX
Gas Stove Repair
Ryan - Austin, TX
On time, quick, professional, and most importantly - fixed the problem with our burner!
Powell - Pflugerville, TX
Prompt and professional. Great advice.
Henry - Pflugerville, TX
Robert - Georgetown, TX
Knowledgeable, efficient, congenial. Company should have dispatched two people for the job. Had o not been home, and only my wife was here, repairman could not have completed job. Took one person to hold the door and one to connect it.
Vicky - Lago Vista, TX
Jerry did an excellent job!!
On time, friendly and efficient.
Sharon - Lockhart, TX
Randy - New Braunfels, TX
Excellent service. Outstanding service technician.
Bekdache - Austin, TX
Frank - New Braunfels, TX
Bacon - Georgetown, TX
Olson - Georgetown, TX
Took two calls due to parts but was covered under good warranty.
Great service, awesome tech!
Sonia - Round Rock, TX
Great tech! He was very informative, and pleasant even though I only spoke to him over the phone.
Pete - New Braunfels, TX
Job done! Well.
Mohamedali - Austin, TX
Our broken oven inner door glass screen needed replacing. Lou came prepared, knew his task well, performed it effortlessly, efficiently, and was done before I even had time to say hello! No muss, no fuss. Even cleaned up with his portable vacuum when done. More impressively, he engaged my two little ones as "helpers" which they were thrilled to be. I was more concerned about them being a nuisance and hindrance to him but he was quite happy to engage with them. Who knows, he may have planted the seed of interest to be future technicians. The little things that leave an impression for when you need appliance repair help again.
Really great and quick service. Very professional and cordial
Barbara Derse - Horseshoe Bay, TX
Brenda - Marble Falls, TX
The technician was very good, knowledgeable and respectful. Took about 10 days to have the repair completed due to ordering parts and scheduling. Otherwise very satisfied!!
Nathan was very professional
John - Taylor, TX
He was very knowledgeable and efficient doing his work diagnosing my Maytag refrigerator. He explained the problems and how he was going to get it repaired to perform as it should
Henry - Pflugerville, TX
Kennison - Cedar Park, TX
This guy is the best. Extremely professional, very thorough when addressing the problem.
Mrs - Austin, TX
Thanks for the professional, friendly service.
Mr PATRICK -
LUIS CALLED BEFORE 8. GOT DIRECTIONS, SHOWED UP PROMPTLY. FIXED THE FRIDGE WHILE I DID OTHER THINGS. HE WAS FRIENDLY, COURTEOUS, AND A PLEASURE TO MEET. THANKS.
Douglas - San Marcos, TX
Diego was quick, efficient, and a super service tech who also protected our new floors when he pulled out the stove.
Sherran - Thrall, TX
definitely knew what he was doing!
Will use again
Beatrice - Leander, TX
Great service, super quick
Excellent Customer Service
Vanessa - New Braunfels, TX
I really appreciate that I was provided with a timeframe of arrival the day before and then Diego called the morning of the appointment to give me an estimated time of arrival. This helped me plan my schedule instead of waiting at home all day.
William - Austin, TX
Luis, my serviceman, was prompt, courteous, and did an excellent job.
Linda - Round Rock, TX
Connie - Elgin, TX
Horton - Georgetown, TX
Dolores - Hutto, TX
Westhuizen - Georgetown, TX
Incredible service! Great communication!
Liz - Kyle, TX
The technician we had was awesome! He showed up when expected, calling ahead of time to tell us he was on the way. He was extremely professional and knew exactly what he was doing. He took time to explain the workings of the refrigerator. He made the necessary adjustments. Great customer service. We will definitely use this company again for any Whirlpool issues that arise.
Harry - Kyle, TX
Very thorough in his repairs
Ann - Austin, TX
Great service - on time and efficient! My serviceman was great!
Joyce - Round Rock, TX
This is the second time Nate has come to take care of my stove. He is always polite and efficient. Very knowledgeable about his job.
Bennie - Round Rock, TX
Martin - Liberty Hill, TX
Thank so much for quickly resolving issue
Cartwright - Leander, TX
Timely updates via email and phone contact, pleasant service technician and quick resolution
Piece of cake
Ellis - Leander, TX
Tanya - Round Rock, TX
Cannot answer last two ratings, as we have not finished with the problem and a serviceman will be coming back this week.
Fast and great service!
Crystal - Spicewood, TX
Professionalism in service
Phyllis - Manor, TX
Nathan gave me great customer service and fixed my refrigerator problem. Thanks so much!
prodduturi - Austin, TX
Michael - Round Rock, TX
Very professional and explained everything.
DAKOTA - La Grange, TX
NATHAN WAS A GREAT SERVICE PERSON, CAME AT THE TIME THAT WAS SCHEDULED. A VERY PLEASANT EXPERIENCE WORKING WITH HIM. THANKS
Clairence - New Braunfels, TX
Glenda - San Marcos, TX
Spencer - Austin, TX
Ulrich - Cedar Park, TX
Great service! Prompt! Explained all!
Cindy - San Antonio, TX
Will use this company again! Informed me quickly regarding appt time. Then called 30 min notice. Very thorough w diagnostics and gave information..
Tom was great!
James - Austin, TX
Pauline - Round Rock, TX