We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Leander, TX 78641
Gerry C
Job Details: 06/25/2022
"Arrived to inspect heater washers. I found the unit had brass washers and per Technical Service Pointer #: W11540964, Special Project code S17304, require replacement. No ears observed during service. Please schedule with 345759, tech GC. ; ordrng 1 W11537778 (Heater)"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ01
Near New Braunfels, TX 78132
Andrew
Job Details: 06/25/2022
"Arrived on site to replace previously diagnosed control. Replaced control, tested unit, found recirculating pump is seized. Needing pump to fix issues. Office to reschedule. ; ordrng 1 W11542867 (Recirculating pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SVAXVB00
Near Cedar Park, TX 78613
Kimo
Job Details: 06/25/2022
"Arrived onsite for refrigerator with ice maker not producing ice. Upon inspection I found that the ice maker was making ice but the real issue wa that the ice door was broken along with the ice dispenser motor. I ordered motor, pin, and ice door. Office to reschedule.; ordrng 1 W10822606 (MOTOR) and 1 WP2196195 (PIN-DOOR) and 1 W10823377 (ICE DOR KT)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Manchaca, TX 78652
Luis
Job Details: 06/25/2022
Arrived on site for cooling issue. Found rust on back wall in multiple spots on outside liner and refrigerant leak will need to contact tech support
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHS0
Near Leander, TX 78741
Gerry C
Job Details: 06/25/2022
"Arrived to inspect leak. I found the front right of the tub, near the hinge and behind the door was crushed and creased. The stem for the float valve may be cracked as well, as a slow and steady drip was occurring under the float assembly. Office to order tub and contact CX to arrange return service. No leaks observed during service.; ordrng 1 W11513977 (Tub)"
We serviced a
GE REFRIGERATOR
Model GTE18LSHBRSS
Near Georgetown, TX 78628
Lou
Job Details: 06/25/2022
"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=1 degree & RC=65 degrees. I found the unit plugged in and the evap fan not operating. There is no airflow to the RC section. I removed the evap cover and found the evap motor to be one that the manufacturer recommends replacing with a better brand. I removed no replaced the evap motor and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Leander, TX 78641
Gerry C
Job Details: 06/25/2022
"Arrived to inspect ice within RC. I found the unit had a warped drain pan in the RC and Technical Service Pointer #: W11092686 Rev. G, S-Code to cover Labor only: S16360. Office to order p/n W11457241 and schedule for tech GC please. No leaks observed during service; ordrng 1 W11457241 (Drip pan kit) and 1 TechGC (GCO)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Liberty Hill, TX 78642
Gerry C
Job Details: 06/25/2022
"Arrived to inspect no ice. I found the grid cutter was electrically open and visibly broken. I performed full testing and found no other issues, except for a partially plugged condenser intake. I cleaned the condenser and made a temporary repair to the grid cutter to get the CX through the weekend and a scheduled party. No leaks observed during service.; ordrng 1 W10919199 (Grid Cutter)"
We serviced a
SAMSUNG RANGE
Model NE58F9710WS/AA-01
Near New Braunfels, TX 78130
Andrew
Job Details: 06/25/2022
Arrived on site to replace previously diagnosed harness. Found burnt piece was from convection element connection. Found connection a bit loose but crimped down for proper contact. Advised customer to monitor. If issue persists recommend oven sensor and control. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Cedar Park, TX 78613
Kimo
Job Details: 06/25/2022
"Arrived onsite for a cooktop that continues to klick when lit. Upon inspection I found that this was true, I replaced the spark module after finding that the harness was good. And tested unit and found unit operating as designed. Job complete."
We serviced a
MAYTAG MICROWAVE
Model MMV5208WS1
Near Cedar Park, TX 78613
Kimo
Job Details: 06/25/2022
Arrived onsite for fro MW not operating like it should. Upon inspection I found that the interlock switches were bad. I installed new switchs and tested unit and found unit operating as designed.
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near New Braunfels, TX 78130
Andrew
Job Details: 06/25/2022
Arrived on site to test unit for not draining. Verified drain pump receiving proper voltage but not draining. Found filter screen not clogged. Recommended replacing pump but customer wanted time to think about it.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SaHZ0
Near New Braunfels, TX 78132
Andrew
Job Details: 06/25/2022
"Arrived on site to replace previously diagnosed parts. Replaced screen, cup filter, lower spray, owi sensor and dispenser. Tested unit, unit is currently working as designed. No leaks detected. If issue persists recommend replacing sump assembly. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near New Braunfels, TX 78132
Andrew
Job Details: 06/25/2022
"Arrived on site to test unit for not spinning. Found broken belt. Replaced belt, tested unit, unit now working as designed. Job complete."
We serviced a
LG DRYER
Model DLGX3571W
Near Leander, TX 78641
Gerry C
Job Details: 06/25/2022
Arrived to instal previously diagnosed and ordered part. I removed the broken door assembly and vacuumed the drum and lint filter area to ensure there was no glass debris within the unit. I tested and it operated as designed. No gas leaks detected during service. Part covered due to damage from prior service.
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Austin, TX 78748
Luis
Job Details: 06/25/2022
"Arrived on site for ice build up. Found large gap on upper liner in freezer,found liner on door warped sagging down preventing door gasket to seal on liner,also found magnet strip on gasket dropped preventing good seal on corner of door seal. Attempted to physically raise door and same issue gasket not reaching metal liner.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78736
Luis
Job Details: 06/25/2022
"Arrived on site for fresh food evaporator incased in ice. Defrosted evaporator replaced thermistor and fan scroll,changed defrost setting to basic.
We serviced a
KENMORE WASHER
Model 110.2682269
Near Georgetown, TX 78628
Lou
Job Details: 06/25/2022
"Arrived on site to inspect washer issues. Upon further inspection, I found the unit tub full of clothing and water and customer advised it filled then stopped. I removed the control panel and found the lid switch molex was loose. Reconnected the connectors and tested in a spin cycle and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KENMORE REFRIGERATOR
Model 106.5110311
Near Georgetown, TX 78628
Lou
Job Details: 06/25/2022
"Arrived on site to inspect refrigerator water line cut. Upon further inspection, I found the water dispenser line had been cut at the bottom left hinge area. I removed and replaced the water line and could not test due to unit not connected to a water source. No water leaks observed during service . Job completed."
We serviced a
LG REFRIGERATOR
Model LFXS28968S/00
Near Georgetown, TX 78633
Lou
Job Details: 06/25/2022
"Arrived on site to inspect refrigerator ice dispenser door not closing properly. Upon further inspection, I tested the ice dispenser and when the door was to close, it remained approximately half way open. I found where the ice door had come loose from the arm. I snapped the door back into place and tested and unit is operating as designed No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Georgetown, TX 78633
Lou
Job Details: 06/25/2022
"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised that the unit leaks water every 3 days or so and it puddles at the front left corner area. I tested the ice maker fill tube and it did not leak. I tested the water dispenser and no leaks. Pulled the unit out and inspected the drain tube and found no water on or near the FC drain tube. When I pulled the RC drain tube from the chassis, water spilled out. I inspected the inside of the tube and found a black rubber cap that goes on a new evaporator suction line, before its installed (photo), that was blocking the water flow from the RC evaporator when it defrosts. Removed the plug and tested and unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
MAYTAG DRYER
Model MEDC300XW1
Near Georgetown, TX 78633
Lou
Job Details: 06/25/2022
"Arrived on site to inspect dryer not starting. Upon further inspection, I tested the unit and found when pressing the start switch, the unit failed to start. I found the interior light comes on when opening the door. Pulled the unit out and removed the back panel and tested the thermal fuse and found it bad. I removed and replaced the fuse and retested and unit is operating as designed. Tested airflow and the unit failed. I recommended that the customer have the vents checked. No lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Austin, TX 78737
Luis
Job Details: 06/25/2022
"Arrived on site for no ice. Tested icemaker no power to icemaker with switch engaged diagnosed a defective switch,replaced switch,power to icemaker,icemaker ran through a cycle,dumped ice and filled with water; used 1 W11396033 (Switch) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 06/25/2022
"Arrived on site to fix left door hinge issue and lights issue. Replace hinge catch and screw as well as all LED modules. Taste unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Leander, TX 78641
Kimo
Job Details: 06/25/2022
Arrived onsite to install previously diagnosed part. Upon arrival I installed new ice door assembly and tested unit and found unit operating as designed. Job complete.
We serviced a
SAMSUNG DRYER
Model DVE45R6100C/A3
Near Georgetown, TX 78633
Lou
Job Details: 06/25/2022
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the airflow with my vent test kit and it passed both tests. I tested the unit in timed dry on high heat and the unit never heated. I disassembled the unit and tested the element, cutoffs and thermostat and all checked good. I removed the element and inspected the coils and found the metal plate inside was badly warped. I removed and replaced the element and reassembled the unit and retested and unit is operating as designed. Repair covered under one year AEX warranty. No lint observed during service, job completed."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM2
Near Georgetown, TX 78633
Lou
Job Details: 06/25/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the ice maker stopped making ice a few years ago. I found the motor had stopped mid-cycle and attempted to start it with my jumper wire at points T-H and it failed. I removed and replaced the ice maker and tested and unit is operating as designed. I cycled power to reset controls. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cedar Park, TX 78613
Kimo
Job Details: 06/25/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new ice door assembly and tested unit and found unit operating as designed. Job complete
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Liberty Hill, TX 78642
Gerry C
Job Details: 06/25/2022
"Arrived to inspect no heat. I tested from the control and found the heater circuit open. I inspected the heater assembly and verified the element was burnt. I removed and replaced the element and tested. The unit heated and cycled as designed. I removed lint from within the chassis. Steam dryer, no leaks observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Leander, TX 78641
Kimo
Job Details: 06/25/2022
Arrived onsite for DW not washing. Upon inspection found that the unit wouldnt run the wash motor. I replaced the Sump&motor and tested unit and found unit operating as designed. Job complete no leaks.
We serviced a
KENMORE WASHER
Model 417.4413
Near Round Rock, TX 78664
Kimo
Job Details: 06/25/2022
Arrived onsite for washer with torn bellow. Upon inspection I found that the bellow was torn. I installed new bellow and tested unit and found unit operating as designed. Job complete no leaks.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Georgetown, TX 78626
Lou
Job Details: 06/25/2022
"Arrived on site to inspect dishwasher error codes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1-no drain. I found water in the tub. Checked the drain hose at the disposal and found the plug in the disposal had not been removed. Removed the plug and continued with testing. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Austin, TX 78724
Leonardo
Job Details: 06/24/2022
Arrived on site to test unit for upper rack falling. Found broken stoppers. Replaced stoppers test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Austin, TX 78724
Leonardo
Job Details: 06/24/2022
Arrived on site to replace wire harness. Replaced harness test unit and unit test good job complete.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS08
Near Pflugerville, TX 78660
Leonardo
Job Details: 06/24/2022
Arrived on site to test unit for vent fan turning on by itself when cooking. Found vent coming on when unit getting over temp so fan comes on automatically till it cools down job complete unit working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Pflugerville, TX 78660
Leonardo
Job Details: 06/24/2022
Arrived on site to test unit for wave guide cover burned and broken. Checked wave guide and guide not damaged. Replaced wave guide cover. Test unit and unit heating correctly and not sparking job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Buda, TX 78610
Kevin
Job Details: 06/24/2022
"Arrived on site and inspected refrigerator and found it is dripping from coupler that connects water dispenser on door to waterline coming from valve. Replaced coupler and ran several cups of water and leaking has stopped, job complete"
We serviced a
LG WASHER
Model WTW5070CW
Near Manchaca, TX 78652
Kevin
Job Details: 06/24/2022
"Arrived on site and inspected washer and found clutch assembly is deteriorating. Removed washplate/pulsator to confirm water can be disassembled but did not have the correct size for spanned nut
We serviced a
GE RANGE
Model C2S985SET7SS
Near Liberty Hill, TX 78642
Kimo
Job Details: 06/24/2022
Arrived onsite for range oven not operating. Upon inspection I found that the connector would beep when I turned the steel facia. I check the harness fro expoed wires and to see if any pins had bent but found none. I installed new control and tested unit and found unit operating as designed.
We serviced a
WHIRLPOOL VENTHOOD
Model UXL6036YSS0
Near Leander, TX 78641
Kimo
Job Details: 06/24/2022
Arrived onsite for vent hood this inoperable lights. Upon inspection I found that the light switch was burning out. I installed new switch (1 w10853393) and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED9500TC1
Near Lakeway, TX 78734
Justin
Job Details: 06/24/2022
"Arrived on site for a dryer that after the last service started throwing error codes. Upon arrival the customer stated the unit will also constantly heat and never cool down when running. I tested the unit and found it would immediately throw an L2 and AF error code. I put the unit into diagnostics mode and I found stored error codes F30 for L2 voltage failure, F31 for bad airflow, and F25 for inlet thermistor short. I checked voltage at the wall, terminal block, control to terminal and found it all good. I then ohmd out P4 for the element and thermistors and found them good. Per the tech sheet I replaced the control. I tested the unit and found it still failing. I called techline and spoke to Kirt and received SR# 7733966058. Kirt had me ohm out the red and black wires to ground form the K2 relay and we found the element with a short. I gained access to the element and found the plate cracked and warped causing a short. I installed the new element and then tested the unit. The unit is now working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78734
Justin
Job Details: 06/24/2022
Arrived on site for a washing machine with a rattling noise. Upon arrival the customer stated the real issue was the tub was moving to much while running compared to her older unit. I put the unit into diagnostics mode and found no stored error codes. I then ran a diagnostics cycle and found it ran through as designed. I gained access to the bottom of the unit and found it as designed. I also found the unit leveled well. I informed the customer on my findings and on proper operation of the unit. The unit is running as designed. Call complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS01
Near Austin, TX 78734
Justin
Job Details: 06/24/2022
"Arrived on site to install previously diagnosed parts. Upon gaining access to the external drain pump I found the drain pump just not installed properly, and the power cord loose. I corrected this and the unit was now powering up. I then tested the unit and it is now working as designed. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Briarcliff, TX 78738
Justin
Job Details: 06/24/2022
Arrived on site to install previously diagnosed parts. Upon accessing the right side switches I found the switch bracket not clipped in properly. I replaced the switches and then corrected the bracket. I then tested the unit and found it working as designed. Call complete.
We serviced a
GE REFRIGERATOR
Model ZISS420NNSS
Near Austin, TX 78735
Justin
Job Details: 06/24/2022
"Arrived on site for a refrigerator making an abnormal noise. Upon arrival the customer stated the noise was coming from the top where the compressor is. They provided a video of the noise and it was a loud rattle/clicking noise. I could not replicate the noise during service. I checked temps and found both compartments good. I inspected the condenser fan and found it in good shape. Upon further inspection I found the base of the compressor rusting away. I informed the customer it is possible the compressor is vibrating and the corroded base is allowing it to make louder than normal noises. Otherwise, I found the unit as designed.
We serviced a
LG REFRIGERATOR
Model LFC25770ST/05
Near Austin, TX 78724
Scott
Job Details: 06/24/2022
"Arrived on site ,replaced ice maker . Ran harvest all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Austin, TX 78724
Scott
Job Details: 06/24/2022
"Arrived on site ,replaced freezer door . Door is sealing properly . Did recommend to office to have tenants defrost out freezer . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Austin, TX 78721
Scott
Job Details: 06/24/2022
"Arrived on site for washer not filling properly . Ran diagnostics got over flow error . Checked pressure hose , valve, and drain hose placement . All checked normal. Replaced control , ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Austin, TX 78735
Scott
Job Details: 06/24/2022
Arrived on site for light not coming on in fridge . Found switch broken . Replaced switch . Unit light is now functioning properly. No water leaks detected at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78739
Luis
Job Details: 06/24/2022
"Arrived on site for not dispensing ice. Diagnosed a seized motor and shaft,replaced motor and shaft."
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Hutto, TX 78634
Cliff
Job Details: 06/24/2022
Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
SAMSUNG WASHER
Model WF45K6500AW/A2 11
Near Andice, TX 78628
Lou
Job Details: 06/24/2022
"Arrived on site to inspect washer not filling with water and then shutting off. Upon further inspection, I placed the unit in diagnostics and checked error codes and found dc & ddc-door latch errors. Continued with testing and when the door was to lock, I could hear the latch attempting to lock but never would. I tested ohms at the switch and found it within range. I tested resistance and it was within range. Based off of my findings, the main PCB needs to be replaced.No water leaks observed during service and unit left unplugged for safety, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78628
Kimo
Job Details: 06/24/2022
"Arrived onsite to install previously diagnosed parts. Upon inspection I found that the repair done by previously tech as good and soloed. I inspected the cam and found that cam was good, I removed the wash plate and found that there was a dime under it making some noise. I removed it, leveled unit and tested the unit and found the unit operating as designed. Job complete no leaks."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Georgetown, TX 78628
Kimo
Job Details: 06/24/2022
Arrived onsite for ice machine not producing ice. Upon inspection I found that the water was turned off at the wall. Corrected this and tested unit and found unit operating as designed. Job complete no leaks.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXWH3
Near Georgetown, TX 78633
Lou
Job Details: 06/24/2022
"Arrived on site to inspect refrigerator gasket issues. Upon further inspection, I found the right RC door gasket torn on the left side. Inspected the other two door gaskets and theyre good. I removed and replaced the right RC door gasket and using my heat gun, I shaped it before installing. Checked the function of the door and the gasket is sealing as designed. No water leaks observed during service, job completed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF0
Near Georgetown, TX 78633
Lou
Job Details: 06/24/2022
"Arrived on site to inspect refrigerator not dispensing water and not making ice. Upon further inspection, I found the unit will dispense water but eventually it dwindles down to a trickle and the ice maker is making ice but small pieces. Customer just recently replaced the filter. I removed the filter and retested the water dispenser and got no change. I tested the water pressure at the wall and it is good. Tested voltage to the valve and it is good. I removed and replaced the filter head and retested and unit is operating as designed. Recommended purchasing a new filter and customer advised they would get one from the local hardware store. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS00
Near Georgetown, TX 78633
Lou
Job Details: 06/24/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure, I removed and replaced the ice maker and cycled power to the unit and the ice maker operated as designed. I cycled power to the unit again to reset controls. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Georgetown, TX 78633
Lou
Job Details: 06/24/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=8 degrees. I found the ice bin full of bagged ice (photo) which was raising the shut off arm on the ice maker and not allowing the ice maker to harvest. I removed the ice bin and the ice maker began to harvest and filled with water. I advised the customer that the ice bin cannot be too full as it will not allow the ice maker to function properly. Also found the RC & FC sections full with food items to the point where there was no airflow in either compartment. I recommended that the customer remove some the items to allow better airflow. I demonstrated how the items should be arranged in each compartment. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Georgetown, TX 78633
Lou
Job Details: 06/24/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested the unit and the ice maker failed to harvest. Removed and replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
LG REFRIGERATOR
Model LMXS30776D/01
Near Pflugerville, TX 78660
Wesley
Job Details: 06/24/2022
A river onsite for no ice production and tested and verified the issue is the ice maker fill tube. Attempted to clear ice with steamer but unable to clear. Advised that the door assembly would need to be replaced. Door is unavailable and is an expart. Advised customer to appeal to LG for a replacement door.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Austin, TX 78728
Wesley
Job Details: 06/24/2022
Arrived onsite and replaced the rocker switch. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78727
Wesley
Job Details: 06/24/2022
Arrived onsite for loud grinding noise occurring periodically for one minute at a time. No other symptoms of failure. Unable to replicate symptom. Advised customer on normal variable speed compressor operation. Advised that 1 minute of recent compressor sound would be normal during the start of a cycle. All checks good. Customer will film sound issue for further evaluation.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Austin, TX 78757
Wesley
Job Details: 06/24/2022
Arrived onsite and found power supply switch not on. Switched power on
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Austin, TX 78757
Wesley
Job Details: 06/24/2022
"Arrived onsite and found drain pump harness shorted. Repaired harness using replacement lower harness. All checks good, unit is now operating as designed. Advised customer on repair."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near San Marcos, TX 78666
Andrew
Job Details: 06/24/2022
"Arrived on site to test unit for not starting. Found latch not making contact with catch. Adjusted catch and latch, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near San Marcos, TX 78666
Andrew
Job Details: 06/24/2022
Arrived on site to test unit for unit turned off a couple weeks ago. Customer cycled power to unit and has been working since. Found all connections secured. Compressor running and pulling .9amps. Unit is working as designed. No leaks detected. Job complete.
We serviced a
LG DRYER
Model DLE4970W
Near New Braunfels, TX 78130
Andrew
Job Details: 06/24/2022
"Arrived on site to test unit for tripping breaker as soon as it is plugged in. Found neutral was connected with ground to chassis. Removed neutral and connected to neutral side on terminal block. Tested unit, unit now working as designed.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near New Braunfels, TX 78132
Andrew
Job Details: 06/24/2022
"Arrived on site to replace motor and un cap from previous diagnosis. Verified parts were needed. Replaced parts, tested unit, unit now working as designed. No leaks detected. Advised customer to download Maytag app and connect units to WiFi for software updates. Job complete."
We serviced a
SAMSUNG DRYER
Model DV48J7770EP/A2
Near New Braunfels, TX 78132
Andrew
Job Details: 06/24/2022
"Arrived on site to test unit for not starting. Found bad thermal fuse. Replaced fuse and cleaned interior of unit of excessive lint. Tested unit, unit now working as designed. Ran ventilation test and unit passed with no issues. Customer stated he did have ventilation cleared. Job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near New Braunfels, TX 78132
Andrew
Job Details: 06/24/2022
"Arrived on site to replace recirculating pump and reservoir drain pump. Replaced parts, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Georgetown, TX 78633
Paul
Job Details: 06/24/2022
Arrived onsite for a refrigerator to replace previous diagnosed parts. I replaced the main control and the compressor. I installed a dye drier. I vacuumed the system and charged it with 5.25 ozs of R134A. I tested the unit and pressures were at 0 on the suction and 125 on the discharge. The units temp was dropping down and it is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW8400TB00
Near Georgetown, TX 78633
Paul
Job Details: 06/24/2022
Arrived onsite to replace the previous diagnosed parts. I replaced the drain pump and ran the auto diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400ESS00
Near Georgetown, TX 78633
Paul
Job Details: 06/24/2022
Arrived onsite for a refrigerator tripping the breaker. The unit was unplugged when I arrived. I powered the unit up and I heard the icemaker fill after a few seconds. I ran multiple test but ai could not get the breaker to trip. After inspecting the icemaker I found the mold dripping at the front by the icemaker head and water getting on the mold thermistor and heater. I replaced the icemaker and it cycled and filled with water. No water leaks were present at the time of service. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Austin, TX 78750
Matthew
Job Details: 06/24/2022
"Arrived onsite to replace previously diagnosed parts. Upon arrival inspected unit. Found unit was slightly cooling but not adequate. Items in upper part of freezer were partially frozen. Fresh food lower section was cooling but not upper sections. Found partial frost pattern. Compressor not working efficiently. Replaced compressor, dryer and valve. Pulled vacuum and held. Charged per spec and unit was cooling. Notified customer to monitor temperature in freezer. Placing a bottle of water in freezer compartment and allowing to freeze and remain frozen. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Driftwood, TX 78619
Luis
Job Details: 06/24/2022
"Arrived on site. Diagnosed a defective icemaker,replaced icemaker powered unit on icemaker ran through a cycle and filled with water. Adjusted gasket between damper and liner to prevent air leaking with damper door closed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Austin, TX 78737
Luis
Job Details: 06/24/2022
#0818Arrived on site. Icemaker working correctly ice bin full
We serviced a
WHIRLPOOL OVEN
Model WFE500M4HS
Near Austin, TX 78736
Matthew
Job Details: 06/24/2022
Arrived onsite to replace faulty outer door. Replaced outer panel. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL FREEZER
Model KRFC704FPS05
Near Dripping Springs, TX 78620
Luis
Job Details: 06/24/2022
Arrived on site for damaged door. Replaced damaged door and ui checked door operation good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78746
Matthew
Job Details: 06/24/2022
"Arrived onsite for washer not completing load properly. Clothes left wet at end of cycle. Ran test and found faulty actuator. Per whirlpool service pointer W11531483, need to replace faulty actuator with current version. Replaced actuator and tested. Unit is now functioning properly. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Dripping Springs, TX 78620
Luis
Job Details: 06/24/2022
"Arrived on site. Diagnosed a defective led module,per service pointer installed updated led modules all leds working as designed, AUTHO S84638"
We serviced a
LG REFRIGERATOR
Model LFXS30766S
Near Copperas Cove, TX 76522
Tyler
Job Details: 06/24/2022
Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival recovered 4.76oz of refrigerant. Installed required parts and pulled vac. Found no signs of leaks and psi stayed at 5/110 L/H). Reset control temps to 0/37. Informed customer to give unit 24 hrs to stabilize temps. Call complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Luling, TX 78648
Andrey
Job Details: 06/24/2022
"Arrived on site to replace previously diagnosed gear case, suspension, cam, belt,replaced parts tested unit found that shift actuator is not working properly, got authorization to replace shift actuator,replaced shift, tested unit,unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Luling, TX 78648
Andrey
Job Details: 06/24/2022
"Arrived on site to test unit for vibration, customer stated that she was washing 2 sheets and the washer went Off balance, put unit through diagnostics cycle and found all components running as designed,advised not to overload or run small loads, stated to customer that unit should be loaded per owners manual, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Lockhart, TX 78644
Andrey
Job Details: 06/24/2022
"Arrived on site to test unit for freezing food, tested unit found a lot of items against back wall blocking proper air circulation advised customer proper loading procedures customer also stated that her ice maker is not working, put it to diagnostics and found it not receiving any water, not receiving any water at dispenser, removed filter and water is not running properly, advised customer to replace filter and all ice maker functions will return,
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS2
Near Austin, TX 78703
Joe Z
Job Details: 06/24/2022
Arrived onsite for Not Making Ice - Powering On. Upon arrival test unit and water valve will only buzz and not dispense water. Need to replace water valve to be able to test the rest of the unit. Replaced water valve and test unit. Valve is now dispensing water. Watched unit harvest first sheet of ice. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE01
Near Austin, TX 78703
Joe Z
Job Details: 06/24/2022
Arrived onsite for LIGHTS IN FRZR and 2on top of RC are out. Inspected unit and found the led module in freezer was missed during replacement of all LEDs during last visit of special project. Replaced freezer module. All LEDs are operating as designed (only replaced 1 module). Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS02
Near West Lake Hills, TX 78746
Matthew
Job Details: 06/24/2022
Arrived onsite to replace previously diagnosed parts. Upon arrival found UI not needed. The issue was with the main control board. Replaced the main control and tested. Compressor kicked on and unit began cooling. Deducted prior service fee and collected the remaining balance. Job complete
We serviced a
IKEA REFRIGERATOR
Model IK8FXNGFDM02
Near Austin, TX 78751
Wesley
Job Details: 06/24/2022
Arrived onsite for control failure to cycle properly causing the fresh food section to freeze consistently. Replaced control
We serviced a
WHIRLPOOL RANGE
Model wfg525s0jz1
Near Hutto, TX 78634
Leonardo
Job Details: 06/24/2022
Arrived on site to replaced burner heads and knobs. Replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBR306ESS01
Near Lakeway, TX 78734
Luis
Job Details: 06/24/2022
"Arrived on site for no lights. Diagnosed a defective led module,per service pointer installed all new updated led modules all leds working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS02
Near Austin, TX 78732
Luis
Job Details: 06/24/2022
"Arrived on site for no cool. Removed evaporator cover weak frost pattern checked compressor and evaporator compartment no dye,removed bottom grill cover found traces of dye in drain pan diagnosed leak at heater pan coils. Replaced heater pan,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good.
We serviced a
JENN-AIR OVEN
Model JJW3830IL01
Near Austin, TX 78735
Justin
Job Details: 06/24/2022
"Arrived on site to install previously diagnosed parts. Upon further inspection I found the hinges came with the front panel of the door. Therefore, I did not need the extra hinge. I installed the outer door and nameplate. The unit is now as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Hutto, TX 78634
Leonardo
Job Details: 06/24/2022
Arrived on site to replace console and ui board. Replaced both parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG530S0ES1
Near Round Rock, TX 78665
Leonardo
Job Details: 06/24/2022
Arrived on site to test unit for oven not maintaining heat. Test unit and found bad igniter. Relaxed igniter. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Georgetown, TX 78626
Cliff
Job Details: 06/24/2022
Arrived on site to diagnose a dryer that is making unusual noise. Found wiring in apartment incorrect and neutral has 120V at outlet
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Holland, TX 76534
Jonathan M
Job Details: 06/24/2022
"Arrived on site for a dishwasher that is flashing an F8 E4 (float switch open) error code. Inspected unit and work area. Confirmed the customers complaint and remove the float switch. Found water inside the float switch area causing the issue. Removed the water and tested the unit. Found the float switch still showing water was still in the tray. Replaced the float switch and tested the unit. The unit began to work as designed with no leaks present during operation. Found no evidence of any leaks of any kind coming from the valve, drain pump, or gaskets, advise the customer it may have been initially caused by an over sudsing issue but did explain the repairs. Whenever user care guide and the unit is now working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Georgetown, TX 78626
Cliff
Job Details: 06/24/2022
"Arrived on site to replace previously ordered parts for washer. Replaced gearcase, hub and suspension. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Georgetown, TX 78626
Cliff
Job Details: 06/24/2022
Arrived on site to replace previously ordered parts for washer. Found debris in drain pump caused pump failure. Replaced drain pump and tested unit. Found all is functioning properly at this time and no other parts were needed. No leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78746
Matthew
Job Details: 06/24/2022
Arrived onsite to replace previously diagnosed parts. Replaced failed fill tube and filter door. Tested unit and unit is functioning properly. Job complete.
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Georgetown, TX 78628
Cliff
Job Details: 06/24/2022
Arrived on site to diagnose a refrigerator with light not working. Found freezer led module failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.