Service History

Local Reviews

Rated 5.0 out of 5 stars based on 797 customer reviews

Map of Round Rock, TX

GREAT SERVICE! GREAT KNOWLEDGEABLE TECHNICIAN!




Jerry was fantastic! My JennAir fridge never ran well from the moment it was newly installed and Jerry's experience and knowledge helped him clear up all of the issues that 100% due to original build and installation oversights. Jerry saved the day on this!


Map of Hutto, TX

Way better than your first guy





Map of Round Rock, TX

Bet knowledgeable




Nice guy willing to educate me on my appliance.


Map of Manchaca, TX

Luis was great!




Luis, diagnosed the problem with my refrigerator and corrected the first diagnosis another technician had advised, from another company not related to Appliance Express. Luis, ended up advising that the actual problem would be cheaper to repair and he ended up saving me hundreds.


Map of Georgetown, TX

Fantastic Expertise!




Skilled tech with thorough knowledge and the ability to convey important information. Professional and friendly!


Map of Harker Heights, TX

Great Service




Kept me well informed of appointment. Great service,very friendly


Map of Salado, TX

great service




Mike Gomez is very friendly and very informative.


Map of Pflugerville, TX

Exemplary service!




Nathaniel was professional, courteous, and got the job done in a very timely manner. Everything was better than I expected and I appreciate the quality service. It's rare.


Map of Pflugerville, TX

Experience very professional





Map of Pflugerville, TX

Fast service





Great!





Anne





Steve is very knowledgeable and respectful. Great service. Thanks Steve.





GREAT




MIKE GOMEZ showed up on time and was very professional. He got here found the problem with my washer and had it fixed very quickly. Very respectful and polite.


Great service. Very polite and knowledgable.




Mike has been here 3 times since 2015 to replace bimetal fuse in 2013 Kitchenaid dishwasher (obviously a manufacturer's defect). He is a very polite young man. He diagnosed the problem quickly, ordered the part and came back to repair two days later. He is a pleasure to deal with. My dog really likes him too.


Great service




Easiest service request I've ever done.


Great job!




Paul was very thorough and knowledgeable and efficient.


Great service




Very satisfied. Office was prompt to schedule the appointment and communicated with me to ensure they could have the correct part on hand so as to avoid a second visit. Technician was professional, friendly and seemed knowledgeable about the work that was needed.


Great service! We appreciate y'all getting to our house promptly! Mike did an awesome job!





Good professional service





Thanks Clif




Personable, kind, timely. Completed the work in the time he said he would.


great service





Great Service




Brandon was completely professional and wasted no time in fixing the washer door. He was in and out and provided five star service. Thanks


Excellent service




Very professional and knowledgeable


So helpful




Luis was very professional and helped us understand how to take good care of our new appliances


Brad




The tech did a great job. He was on time and worked fast.👍


Faye




Excellent Service. Luis is professional, knowledgeable, personable and nice.


Very good service




I appreciate your company and the help of Çonnor Montgomery


Friendly and Knowledgeable




Jerry is very thorough and professional. He asked me the problem and concern I had with my range and went on to determine the cause of the problem. While diagnosing the problem with my stove, he also explained what could be the cause of the problem without getting too technical. Resolved the problem and I'm very satisfied with the service. He's great and I will definitely recommend Appliance Express.


Great, quick and efficient warratny service





Amanda





Wonderful service!




Nathan did a wonderful job!


Great Service....But Pretty Pricey!




5 stars to Mike Gomez for excellent service!


great service




terrific


Excellent service





Late but provided great services when he arrived





Dryer




Nathan was fast & professional! Excellent! Thank you!


Excellent and friendly service





Robert




Excellent Service


Great Service




Jonathan did a great job explaining the issue and respecting our home. He was really nice and helpful. We always have great service with appliance express.


Great Service




Thomas was a pleasure


Knew his stuff!




Needed a new display panel on our fridge. Steve was on time, friendly and efficient. He helped me set up the options, too. We’ll hire them again!


Roger




Technican was timely, cordial and professional in his demeanor


Jimette




Paul and Appliance Express did a great job!


Awesome service





Ruth




Great service, punctual, professional and friendly; straight to the problem and fixed


Friendly service





Prompt and professional service call





Whirlpool Refrigerator Service




When our fridge stopped making ice we received great customer service both over the phone and in person by our technicians Nathan and Michael. The only minor set back was one tech forgot to reattach some wires so our lights inside the fridge wouldnt turn on after he left. No biggie! We called and they came back out the same day and lights were back on in less than 5 mins! Thanks!


Great Service





Awesome Technician




Joseph explained everything he was doing step by step. He was an awesome Tech!!


Awesome Service!




Appliance Express was quick to respond to my SOS. They got my oven working again in no time at all. Very dependable and friendly technicians.


Great service





Quick and good





Great service





Fridge on the Fritz, Fixed Fabulously




Great service, extremely competent technician...but bottom-line? He diagnosed and fixed the problem quickly and with no fuss or drama. Personable interaction and quick turnaround.


Great and Fast Service




Dishwasher broken, Luo came on Monday quickly identified the problem, ordered the parts same day. And very next day, he came to install without any hassle. Luo is great technician, reliable and most importantly he knows what he is doing. Thank you Luo for the great and fast service.


Awesome Service!




Nathan is exceptional. He exceed expections by sharing his knowledge on washer and dryer. If I have an issue again, please send him back.


Excellent warranty service





Julie




Lou was very knowledgeable and courteous.


Great Service Mike is awesome.




Mike was very professional and did an excellent repair on our refrigerator. He was knowledgeable and explained everything to us where could understand the situation.. Would highly recommend Appliance Express and especially Mike.


Excellent customer service!





Excellent customer service





Tremendous service




Steve was the technician. Our propane stove top had not been originally installed correctly. Steve went above and beyond to correct that and additionally fine tuned the burners to a better simmer setting. Additionally, he was polite and professional. If we ever have a need like this, we’ll call Appliace Express. Hats off to you!


Great service




Mike was very knowledgeable and explained everything well


Good Service




Good service, called and showed up when promised. Resolved issue. Operator was very friendly and knowledgeable.


Great Service




Nathan did an outstanding job fixing a leak in our fridge and a warped housing for our water filter. Thank you!


Great service




Lou was prompt, thorough and helpful


Above average




Satisfied


Amazing Service




Tommy was very professional and efficient in fixing my dishwasher. I will definitely request him again if anything else breaks down.


Timely and efficient




We appreciate the quick response to address our appliance issues.


Catherine




Awesome service!


Great service!




Joseph Cordell came and fixed my microwave very quickly. Beyond that though he was so friendly, personable and helpful explaining how some of my other appliances work. If anything were to ever happen to my appliances, appliance express will be my first phone call.


Lindsey




Joseph came with the necessary parts to make the repair after my appliance broke. I was extremely happy with his work and expertise. Joseph was on time, courteous, knowledgeable, and very helpful with suggestions on maintenance. I would highly recommend him to my friends.


Vanesa





Great Service




This was the best service I had ever received..I will definitely recommend Jerry to anyone who needs service!! Thank u so much for the great service!!


great service





Amazing Service!




Appliance Express is wonderful! Their technicians are very professional, courteous, and extremely helpful and informative. They put on shoe covers without being asked, they are always very polite and timely, and they treat the customer and the home with respect and consideration. Clif was very thorough and efficient. I also love how pleasant and knowledgeable they are - Clif had many useful tips for me in addition to ensuring my dishwasher was working optimally. I would recommend Appliance Express hands-down, every time, for appliance repair/maintenance!


Great service, Jonathan was awesome.




Jonathan was awesome. He was courteous and explained the services. He also took time to explain about other whirlpool products in the home.


Great service





Great service




Service was great.


Lou was terrific and gave helpful hints for my dishwasher productivity





Todd




Great service, Lou was very thorough in trying to identify our issue and resolve it.


Monica





Awesome service




Mike Gomez was awesome, knowledgeable and gave great customer service!


Cathyvery friendly




Very friendly


Impressive




Arrived early which was great. Have not had time to test the dishwasher repair but will soon.


Amazing Service-Very Professional




Jonathan Short was extremely professional, work very hard to diagnose a problem with my refrigerator. At each step of his working Johnathan kindly explained the testing he was performing and the results. I was extremely pleased with the service and results. I am very pleased with the results and the price of the work that was done. Jonathan did an excellent job. I will definitely call Appliance Express again if I should need their help.


Great service




Lou was very professional


NewOwner




Great Service, Cover Items for everyday use of our products


Great Service




Every one was friendly and accommodating and the service was done promptly.


Excellent service tech




Awesome from the beginning the the end. Tech has great attitude, very knowledgeable. I would recommend Joseph to a family member.


Great service





Bob




I am impressed from my call to report concern to updates on the day, the time of day and finally the exact time to expect the repair man. Kevin was courteous, professional, and represents your company in a positive a d professional manner.


Great service!




Mike is very professional!


Theresa




Came when scheduled.


Lou is the man




Lou was great!


Patient and excellent service.




Totally resolved issue. Patient and friendly.


Kelley





Lindsey




Excellent service. Reasonably priced.


Ann Baird




Great service; explained things very well; solved the problem and we would use you again


Tyler Mycoskie





Professional &Knowledgeable





Quick and efficient




Worked diligently to get our dryer repaired. Was very polite and cleaned up after.


Excellent Service




Mike did a great job repairing our refrigerator and answered all our questions about maintaining it. He was prompt, courteous, and knowledgeable. Overall, a great experience.


Brenda Petite





Great job




Good work done quickly


Efren




Fast in time efficient


Joy




Explained everything in detail.


Super service!




The gentleman that fixed our dishwasher was super friendly and fast! I’d definitley use this company again!


Fast, Friendly, & Professional





Great Service Guy!!




Tommy was awesome.


Phillip





Cathey




Best service ever!!! Tommy was super nice.


Very Polite and nice





Friendly Service





Lemarc




Brandon was excellent in customer service along with bein very knowledgeable in his job


Went out of his way




Nathan looked at our washer that was not part of his scheduled appointment


Great service




The service was great. Technician was friendly and professional. The appointment was easy to set up and reschedule. Technician arrived within appointment window. Our appliance was fixed without any fuss. Thank you!


Great service. Timely arrival.




Great service. Timely arrival. Excellent communication


Great service





Wonderful service




Luis was wonderful. Excellent service and a great repair job!


Amazing turn around time with parts process. Very efficient in time & ensured we were well taken care of.





Very satisfied customer. Excellent Service.




Give Mr Gomez a raise or a big atta boy, when he gets back to the offce, today.


Great job on a glass top replacement




Monday Nathan was able to accommodate my wishes with the time change of my appointment because he was going to be in the area for a while. Nathan was great; very polite, knowledgeable, fast and really pleasant to deal with. He discovered another problem while changing the top and immediately arranged an appointment on Friday to get the damaged part replaced. Friday it was another good experience when Lou came to do the change. He was done very quickly and he was very courteous providing great service. I can very much recommend both gentlemen; Nathan and Lou. They are great representatives of Appliance Express and the finest of their profession. Warranty Service.


Great




Awesome service. Friendly.


Top notch experience and communicatoin




Communication throughout the process was excellent. Repair diagnosis was quick, work was professionally done.


Good service




Honest and incitful service


Junia




Timely repair cooktop.


Great Service!




Dona was very nice and professional!


Great service





Great service!




Mike was on time, informative, and very thorough! Thank you!


Great Service!




Conner called me to let me know he was on his way, arrived right on time, and fixed my washing machine quickly! He was very knowledgeable and even gave me some tips to prolong the life of my washer. I would definitely use Appliance Express again.


Very thorough, professional, knowledgeable.




Would call back Appliance Express and specifically request for Nathan again, should we encounter any future issues with our appliances.


Great Service




Jonathan did a great job. Very professional.


Great service, great repair man nice kind and very neat and clean and put everything back in place.




Very nice repair man and great service.


Pleasant experience




Very courteous and friendly, Good job


Awesome experience





GREAT SERVICE




Nathaniel (Nathan) has never let us down. One of the best service experiences we have had. He keeps us in the loop with what he is doing and what still needs to be done. If we were to have a designated person it would be him. Appliance Express has not let us down. Customer service reps are awesome. Quick to respond and friendly over the phone.


Very knowledgeable, courteous




This company was on top of everything beginning to end. They notified us of every contact, showed up on time, knew exactly what they were doing, were courteous, kept us informed of everything they were doing. I highly recommend. They were just great.


Johann




Profession and personabe


Courteous, knowledgeable service technician





Great Service




Steve was very knowledgeable, courteous, and fast. I would say he is one of the best Technicians that I have ever had service an appliance in a long time.


Great service!




Mike was on time, professional and he fixed my washer! Thank God!!


Fantastic Service!!




Nathaniel Bolkenstyn has been awesome to work with. He is thorough when communicating what is going on and what needs to happen.


Great service in Nathan




Nathan is always professional and curtious.


Great job




Brandon was very helpful and excellent customer service


Angie




Great service!! Would definitely recommend.


tommy was on time and very knowledgable of the product




excellent


Great service





Exceptional service




Dona W, 4/5/18, and Mike Gomez, 4/9/18, are exceptional technicians. They are knowledgeable, courteous and efficient.


Ivelis




Good service


Icemaker Replacement




Jonathan Short arrived when he said he would, found, demonstrated, and explained why the particular unit had to be replaced. A new unit was on his truck, and he replaced and solved our problem in 30". Great service accompanied by a knowledgable and professional repairman.


Honest & Reliable.




Appointments are made and kept. Quality work in a timely manner. Overall satisfactory service.


Matt




Excellent customer service!


Great service





Great Service




Excellent troubleshooting and repair of our Kitchenaid dishwasher. Tech did a great job.


Great Service




Dona was exceptional! She answered all of my questions and there were a lot of questions. She was very professional and knowledgeable and I was so glad that she was the technician sent for the return repair. They had to order a part and come back.


Great





Great service




The best service for appliance. Strongly recommend them. All are very well versed with their job. Hats off. Timely service n convenient scheduling


Excellent service




Knowledgeable and courteous staff


Great service




Very knowledgeable. Explained everything in common language. Very nice and polite


wonderful respond




Great service and very friendly service personnel and they both wore shoe booties and fixed the problem


DJ




Very happy with the technician and he did a great job


On time, Courteous and great service





Professional





Claudia





Above and beyond service!




The tech, I believe his name was Diego, was friendly and professional, but more importantly, he got the job done right in a short matter of time! Due to needing to order parts, the repair took two visits, but I was kept well informed about the process. And then, to top it off, I needed an extra hand moving a large box and he helped me with that as well. This was a Whirlpool warranty service call too, so in the end, I didn’t have to pay a dime!


Quick, fast service




Diagnosed quickly, fixed problem was out in 30 minutes


GREAT SERVICE




Technican, was friendly, very knowlegble,and prompt.Service was done within 2 days of call in, very satisfied.GOOD JOB


Great Service




Mike did a great job explaining what he was doing and why he was doing it.


I was very pleased with the service we received this morning and the knowledge of the repairman.





Great Job!




Mike was on time and very professional and friendly. He located the problem quickly and had it fixed in no time! I was very impressed with him and the associate who first contacted me about scheduling an appointment. I appreciate how quick and easy you made the entire process work for me. Thank you.


Great servive




Great job, on time and fixed issue.


Great Service




Finally, was able to fix the problem, that others couldn't


Satisfied customer




Mike was very professional and thorough.


Great Service Tech




Brandon showed up when he said he would, was very knowledgeable, anticipated the part need, had the right part and fixed the dishwasher in about 10 minutes.


Awesome Service - as always!




Mike was extremely professional & knew exactly the areas to check to fix our dryer.


Great service/ the repair was not complete but was finished on 3/30





Awesome service!!




Thanks so much to Scott for great service!


Great Service.




Brandon did a great job and was on time.


Awesome job




Awesome


Awesome Tech




Dona is a great tech. Explained the repair and triple checked her work.


Great Service, very helpful




Brandon was thorough, competent, asked the right questions, gave the right answers and was very accommodating and helpful. He left with most of my washer working properly. It still stops on the delicate cycle on "wash" before completing the cycle. Not sure about the heavy or bulky cycles yet (but the casual and regular cycle go all the way through to complete). I am concerned that the washer is filling within 3-4 inches of the top of the tub with just 3 t-shirts in the washer on the wash and both rinse cycles and I don't believe I ever noticed it doing that before I had these issues. The night before he came it filled to the top without any clothes in it when I was just rinsing out the tub and now it's filling all the way up or mostly full with very little in the washer. Brandon told me to wait and see if my washer did work right after recalibrating it and IF there were still issues to call them and I did. I will continue monitoring the various cycles and see if there are more issues. The ones I use most often (casual and regular) are completing their cycles (although they are filling up more than they I've ever noticed them doing before) and the delicate cycle still doesn't complete it's cycle. It stops on wash - not on "cycle finished/completed" and the clothes are still wet.


Great service!





very good service




excellent service


Excellent Service




Mr Johnathan is nice friedly guy with immense knowledge and he educated me on the usage and gave very good tips on other appliances as well...thank you!


Well done, Tommy!




Very professional service in all aspects. Tommy came prepared, he was knowledgeable about the issue, and made the repair quickly. I particularly like the fact that he was clean in appearance and put on cloth overshoes before entering my house.......an extra touch showing respect for my home.


Great job!





Bessie




Donna was great and knowlegable of the issue we were having. Had it resolved in 5 minutes.


Great service!




He came in, found the issue and had it fixed very fast. Thank you so much


Great service, very knowledgeable and friendly




I would recommend to others


Great service, plus great attitude





Great Service




The Staff was very professional and explained exactly what he was doing.


Great service




Brandon answered all our questions and was very knowledgeable


Excellent




Nathan was very knowledgeable and made sure the repairs were done correctly. He went above and beyond.


Great Service





Hood Fan Repair




Mike was prompt, quick to diagnose problem and affect a repair.


Very satisfied





Great Experience




Appliance Express has always gone over and above to provide excellent customer service. I highly recommend them!


Great service..




I would recommend appliance express..


Such Thorough Service - would recommend to anyone




Nathan did an AWESOME job. He was thorough in his investigation of what causing my dryer to squeak and clear in what needed to happen to fix it. He even went above and beyond by helping me level my washer. Highly recommend. Thanks, Nathan!


Excellent Service




Mike Chapman is an excellent technician. We asked for him by name when we encountered a problem with our microwave. The appointment was set for the day after I called. The replacement part was available within two days and installed promptly.


Super fast great technician




Jonathan was super fast and helpful had the issue identified and repaired in under 20 minutes. He even gave me a few maintenance pointers. I would highly recommend him again!


Great service, technician was very informative




Nathan was very professional, informative and experienced.


Good service




Jonathan was very friendly and professional.


Great services!!




Love the services fast and good 🤗 cliff is a very nice guy! I will definitely call them again!


Great service





Great first experience!




The technician was very personable and knowledgeable. He competed the repair and gave me a thorough update as to what happened and what he did to make it work properly.


Great service




On time


Brandon was amazing: knowledgeable, efficient, friendly. We really appreciated him!




Brandon was able to diagnose the ice maker problem quickly, offered a resolution and repaired it rapidly. He also replaced a part in the washing machine while he was here. He came at the earlier time slot that we were given to expect him which frees up part of our day.


Oven repair





Prompt, very competent service




Knowledgeable and patient in explaining the problem.


Linda




Excellent service. Kind repair man.


Awesome service!




I was very impressed with Brandon and his expertise. He was extremely professional. A wonderful experience from start to finish.


Efficient and kind service !





Really nice guys did good job





Amazing service




Very professional and of great service. Can defiantly tell he knows what he is doing. Went over the cause and explained what he was going to do before he started the repairs. Deserves a promotion as he is by far better than previous techs that have provided service.


Prompt, reliable, friendly, helpful





Great service





Excellent sservice





Very half




Very good service with great with great price. Knew the problem and the fix after inspection. Service person was friendly. Patient will all of my questions.


Chris




Great experience! Chase was fantastic. Very professional and extremely polite and knowledgeable. Thank you.


Unfortunately, washer was DOA




Quick response time. Polite and competent service. Unfortunately our washer was not worth repairing. Would certainly call Appliance Express if I needed help again. Only giving 4 stars because they just assessed damage, not repaired.


Great technician!




Technician was excellent but getting the appointment was difficult. Called on a Monday morning...they cancelled twice then finally the tech came on Friday.


Great service




Chase was thorough and explained everything he did to solve my problem.


Mike provided outstanding service!




Mike provided outstanding service and thorough explanations. A+


James




Technician is very knowledgeable and very good with customer service. Asset to your company


Great





Excellent service




Mike was very prodessional and took the time to explain the steps required to fix the problem with my machine. He also took the time to inspect and order another part seperate from the initial issue. Excellent service.


Thank you for quick response. Mike was professional and informative





Good service




Friendly, professional service technicians


Great service.




The Guys did a great job. They were clean,very nice,let us know when they be here. Knew what they were doing.Keep up the good work...One the most prompt we had in a while. Thanks Shirley Kleinert


Great Service





Great service....service guy found and fixed the problem




Thank you for great service


Professional and timely




The technician came in early and quickly fixed our dishwasher.


Fat service




Kevin was on time; quickly fixed the problem. He was very polite and cordial.


Washer valve replaced and now good to go.





Answered questions for us unrelated to our service call




We so appreciated his advice as we have been stumped on how to care for some of our Whirlpool appliances. His knowledge was impressive! We will use him again!


Excellent Service




I cannot say enough positive things about the great service I received on my refrigerator. They were professional, friendly and explained to me every step that was taken. All I can say is Wow! They truly knocked my socks off! I will definitely share my great experience with all of my neighbors and friends!


3rd times a charm




The first technician gets zero stars for a terrible attempt at accessing the problem and ordering the wrong part once his initial assessment was incorrect. The second technician was terrific and had a much better bedside manner. So overall it was a subpar experience.


good job very knowledgable





Washer machine review




Tech was very helpful and detail.


Dan




Mr Gomez arrived promptly at my residence. In fact he arrived way ahead of my scheduled appointment. He was very nice, professional and seemed absolutely knowledgeable about what he was talking about in relation to my dryer. I appreciated his service.


Don





Fabulous Service, Quality Expert Repair Service




We had a very positive experience from start to finish in attaining repair service for our double wall oven. Outstanding customer service interface at all levels. Efficient in obtaining parts and scheduling service. Repairmen very professional.


Great job very professionsal





great communication




as always appliance express does a great job overall


Excellent service




Great experience. Donna was top notch!


Tommy was very good.





Amazing Service




Both guys were extremely professional and helpful.


Great service as always from Appliance Express




Mike Gomez is very professional technician. The company is always timely with there response time. I greatly appreciate the service provided by Appliance Express and Mike Gomez.


Lcc




Great service. Explained everything. On time. Focused on job. Friendly.


Great service




on time, friendly and helpful


Great Service




Prompt, courteous and very professional. Could not be better. Thank you for sending me the best anyone could ask for. Thanks Again, Jay Colquitt


problem resolved




I am disappointed that no receipt for service was emailed as promised.


Great & Knowledgeable Service




Tommy knew exactly what to do to resolve our ice maker woes! We were back online in no time!


Great service, very professional.




Very knowledgeable about product.


Great Service




Showed up an hour early, took care of the problem and was very personable. This repairman is a keeper in my book.


Great Service




Excellent service. Donna was a good communicator. She was helpful. We liked her.


First class service




Jonathan was a 1st class professional. He answered all my questions and gave an excellent tutorial on the machine.


Villa




Mr. morales was the best and most knowledgeable repairman we’ve had.


Great services





They want to earn your business




First time customer. Called in with a manufacture warranty repair. They diagnosed and fixed the initial issue and went above and beyond to fix other issues caused by the original installers. They definitely earned my business for future claims now and after the manufacture warranty has expired.


Great Service. Pleasant and knowledgeable.





Great service





qualified technician ! very friendly and informative





Nikki




Great service! Mike was very professional and took the time to answer all of my questions.


Great service




Service was professional


Very professional




Best service I have had in a long time. Gave us a day, emailed confirmation and call the day of the service with a time Showed up when expected completed work quickly and was through.


Great customer service




Fixed the problem promptly; very courteous; excellent


Rebfran




Both employees were very professional and knew their job. Presented themselves as excellent employees. I wish other service people were half as good as these two employees . Great job!


528 Buffalo Trail





Thomas was Awesome!





Efficient




On time, quick, made sure we understood cost options.


Sara





Great Service




Very polite and knowledgeable. My repair was under warranty so don't know the price.


Excellant service




Mike Chapman is very knowledgeable on how appliances work. He goes right to the problem and solves it quickly. He is courteous, and leaves a very clean workplace when he is finished. I will definitely call him again.


Great service




Very knowledgeable and willing to explain what the problem was with our washer and then fixed it. Very nice man.


Nick




Great experience. He knew what he was doing and looked at every angle to fix my problem with the dryer. Awesome job!


Awesome Service




Mike was very professional, friendly, and knowledgeable.


Just Awesome!




Couldn't be happier with the repair! The guys were in and out in less than a half hour! Pure professionals, even wore booties inside because it was raining outside. Courteous, pleasant, even gave me some tips and pointers on products to use and if I ever had to repair myself. Guys - you are the best!


Amazing service




The workers called and arrived when they said they would. They were so professional and explained all they were doing. They even covered their shoes before entered my home,


Quick service order and repair on new appliance.




I was very pleased to schedule the appointment quickly, get the part in so fast, and have the install it. Very great experience and quick response time.


Tommy was very friendly and professional





Excellent service!




The guys came early, assessed the situation, replaced a broken control kit, were cautious, & courteous to keep my home clean & damage-free. Excellent!


Job well done!




Tommy and Lou did a great job. My ice maker quit and they replaced the compressor and major components. It's working great again. Great job!


Great customer service





Great service I cannot say the same for call center





Linda and Richard




Great service. John answered all my questions and gave me some helpful suggestions to make my appliances more effective.


Amazing Service




Jerry is what every in-home service technician should strive to be. He was extremely knowledgeable, very friendly, and had interesting conversations. He was also very patient as I had plenty of questions to which he had very honest, professional answers to. He also let me hover while he was working and explained everything he was doing and what specifically was wrong with my fridge. On top of that, he gave me advice on small maintenance things I should be doing. I wish every in-home service call was like this one.