We serviced a
WHIRLPOOL WINE COOLER
Model KUWS24RSBS01
Near Austin, TX 78737
Luis
Job Details: 04/17/2021
"Arrived on site for no cool. Powered unit on removed evaporator cover found traces of oil on evaporator,diagnosed a refrigerant leak at evaporator.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500EBS09
Near Austin, TX 78717
Jonathan
Job Details: 04/17/2021
Arrived on site for oven combo both door scratched after last repair. Will need to replace outer microwave and oven door (black stainless).Office to schedule appointment when ETA is available. ; ordrng 1 W10775494 (MICROWAVE DOOR) and 1 W11354880/BLACKSTAINLESS (OUTER DOOR)
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ00
Near Niederwald, TX 78640
Robert
Job Details: 04/17/2021
Arrived on job to replace previously diagnosed module. After replacement test operation. No leaks detected at time of service
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Kyle, TX 78640
Robert
Job Details: 04/17/2021
Arrived on job for complaints of cooktop no looking right. Found adhesive on glass. Informed customer that with cooktop cleaning product that will come off.
We serviced a
GE OVEN
Model ZET1PH1SS
Near Liberty Hill, TX 78642
Lou
Job Details: 04/17/2021
"Arrived on site to inspect wall oven error code. Upon further inspection, I tested the unit on Bake at 225 degrees and once the cooling fan came on the error code F96 appeared. I pulled the unit form the wall and removed the top panel to expose the fan. Tested again and found the fan not turning on. I assisted the fan and it began to spin, but at a slow RPM. I removed and replaced the blower assembly and fan sensor and retested. Unit is operating as designed. Job completed."
We serviced a
LG WASHER
Model WT5070CW
Near Leander, TX 78641
Jonathan
Job Details: 04/17/2021
Arrived on site for washer having LE error code. Inspected unit and work area. Performed diagnostics mode and found spin or agitation cycle not working. Gained access to stator and clutch. Found failed clutch. Removed failed clutch and found stator motor windings open and actuator arm broken.
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS1
Near Leander, TX 78641
Jonathan
Job Details: 04/17/2021
"Arrived on site for microwave light intermittently working and door error. Inspected unit and work area. Found when door is opened light did not come on. Tested microwave operation and found door error did not occur durning service. Gained access to door switches and interlock. Found water and tear from inter lock and secondary switch not making proper contact. Recommend to replace all switches and lower and upper interlock. Removed failed switches and interlocks and installed new. Powered unit and found door light coming on when opening the door Tested microwave operation, all tested good
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Lakeway, TX 78734
Luis
Job Details: 04/17/2021
"Arrived on site for no water dispensing. Diagnosed frozen water tank flushed out tank tested water dispenser working,increased temperature in fresh food to prevent water tank from freezing"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near Kyle, TX 78640
Robert
Job Details: 04/17/2021
Arrived on job for complaints of burner not working. Found the burner open.replaced burner and test.
We serviced a
GE WASHER
Model WPRE6100G0WT
Near Georgetown, TX 78628
Lou
Job Details: 04/17/2021
"Arrived on site to inspect washer not agitating/spinning. Upon further inspection, I removed the front panel and tested the unit in drain/spin mode and found the motor does not come on. Drain pump is operating good. Checked the diagnostics LED on the motor control and found it not on. Also found the belt is shredding due to age. Found a large amount of rust on the bottom panel as well.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Leander, TX 78641
Jonathan
Job Details: 04/17/2021
"Arrived on site to install previous diagnosed part. Verified failure and measured resistance on fill tube heater. Removed failed ice maker and installed new. Performed diagnostics mode and cycled water dispenser and ice maker fill cycle. Cycled harvest cycle. Found all tested good, no water leaks detected."
We serviced a
KENMORE WASHER
Model 110.475326
Near Georgetown, TX 78628
Lou
Job Details: 04/17/2021
"Arrived on site to inspect washer not spinning. Upon further inspection, customer advised that they can was a small load of sheets and the unit will spin. I placed the unit in diagnostics showing error code F20. Continued with testing and when the unit got to spin mode, the unit sounded like a freight train and I could hear something banging. I stopped testing and wiggled the basket and found the bearing has gone bad. Also during testing, when the drain pump came on, it was very loud as well.. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ3
Near Round Rock, TX 78665
Jonathan
Job Details: 04/17/2021
Arrived on site for microwave not heating after running for more than 2 minutes. Inspected unit and work area. Found upper cabinet bottom sagging due to the weight of unit (see SD-QUICKPIC). Tested microwave operation and found cooling fan not running when heating. Tested with fan on at low speed and unit would continue to cook. Will need to replace control to correct. Informed customer due to mounting that we could not be responsible for any damages that could occur durning or after repair. Office to schedule appointment when ETA is available on part.; O-emld tckt
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Georgetown, TX 78628
Lou
Job Details: 04/17/2021
"Arrived on site to inspect dryer not drying. Upon further inspection, I test3d the unit with the doo reopen and the door switch closed and never found the element illuminating in the back left corner vent area. I removed the back panel and tested all components and all are checking good. I tested voltage coming from the timer and found none.No lint observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WFG525S0HS1
Near San Marcos, TX 78666
Robert
Job Details: 04/17/2021
Arrived on job for complaints of door damaged. Confirmed damage will need hinge kit.
We serviced a
WHIRLPOOL OVEN
Model MGT8820DS00
Near Buda, TX 78610
Robert
Job Details: 04/17/2021
Arrived on job for complaints of burner flame too low. Flames good just needs cleaning.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Kyle, TX 78640
Robert
Job Details: 04/17/2021
Arrived on job for complaints of no heat. Found the thermostat open. Replaced thermostat and test. Heater working properly.
We serviced a
GE REFRIGERATOR
Model GSS25GSHBCSS
Near Georgetown, TX 78626
Lou
Job Details: 04/17/2021
"Arrived on site to inspect refrigerator water dispenser not working. Upon further inspection, the customer advised that the unit has failed to dispense water two times previously due to the filter housing. I tested the water dispenser and could hear the valve opening but no water coming out. The bypass was installed in the housing. I removed and replaced the filter housing and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, TX 78748
Luis
Job Details: 04/17/2021
"Arrived on site for food freezing,checked damper door operation good,found gap between gasket and liner between damper door and fresh food liner,added sealer between gap to prevent cold air from migrating to fresh food with damper door closed."
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Georgetown, TX 78626
Lou
Job Details: 04/17/2021
"Arrived on site to inspect washer tripping the breaker. Upon further inspection, customer advised that the unit trips the breaker and they plugged the unit into a different outlet and it continued to trip. Customer did advise that the breaker is a GFCI breaker. I found the unit in operation when I arrived and once the load was done, I found it somewhat of balance as the basket was not spinning smoothly. Customer removed clothing and I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed and did not trip the breaker. I tested the unit in manual test mode and tested high speed spin and the unit continued to operate as designed. Customer advised that the load that was going when I arrived did not trip the breaker. I tilted the unit back and inspected underneath and found no issues. Checked the actuator and it is connected to the cam as designed. I recommended that the customer have the breaker inspected for failure. Made recommendations for use and care as well as detergent use. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS01
Near Kyle, TX 78640
Robert
Job Details: 04/17/2021
"Arrived on job for complaints of no heat. Checked amps and found 8.5 amps. Replaced magnetron, capacitor and diode. After replacement test operation l microwave heating properly."
We serviced a
GE REFRIGERATOR
Model ZISB480DMB
Near Lakeway, TX 78734
Luis
Job Details: 04/17/2021
"Arrived on site for water leaking found icicle under icemaker,diagnosed water level on icemaker at max causing water to leak out of icemaker,lowered water level"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS0
Near Leander, TX 78641
Jonathan
Job Details: 04/17/2021
"Arrived on site to install previous diagnosed . Removed failed turn table motor and installed new. Installed plate , ring and support. Tested operation. Added microwave paint to liner. Informed customer to allow 4 hours dry. All tested good.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Georgetown, TX 78633
Lou
Job Details: 04/17/2021
"Arrived on site to tall previously diagnosed and ordered parts. Due to the right door gasket and ice chute gasket failures, I removed and replaced both gaskets and tested and they are both sealing properly. I found the water dispenser isnt working. I received authorization to replace the reservoir; therefore, I removed and replaced the reservoir and retested and it is operating as designed. Unit is operating as designed, no water leaks observed during service. Job completed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Austin, TX 78735
Luis
Job Details: 04/17/2021
Arrived on site for no cool. Removed deli drawer found oil has leaked out of evaporator coil and damaged plastic on housing,cover and drain pan. Unit will need a compressor,evaporator,drier,drain pan,cover and housing. Extended warranty to cover parts beside sealed system parts which are still covered by manufacture sealed system warranty JOB WILL NEED 2HRS; ordrng 1 WPW10469927 (Housing) and 1 W11457241 (Drip pan) and 1 W11492867 (Evaporator) and 1 W11211387 (Cover evap) and 1 W10832994 (Compressor) and 1 Accessvalve (Access valve) and 1 Wpw10143759 (Drier uv) and 1 2hrs (2hrs)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Round Rock, TX 78665
Jonathan
Job Details: 04/17/2021
"Arrived on site for refrigerator RC evaporator continues to ice up and icy up at adapter rear. Inspected unit and work area. Performed diagnostics mode and tested RC thermistor and evaporator thermistor, found circuit good. Gained access to evaporator and removed both thermistor. Placed thermistor in cup of ice water and measured continuity. Found evaporator thermistor out of range. Found adapter gasket deformed and not sealing to rear of cavity. Will need to gasket to back of cavity for adapter, replace thermistor harness and cover. Installed gasket (TS), harness and cover. Reset unit and tested operation. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Austin, TX 78749
Luis
Job Details: 04/17/2021
"Arrived on site for dispenser and ui issues. Ui unresponsive and on,y lights powering on diagnosed defective controls,replaced ui and main control,powered unit on tested water dispenser and ui functions unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Lakeway, TX 78734
Luis
Job Details: 04/17/2021
"Arrived on site for ice build up. Found fresh food evaporator heavily incased in ice,removed drawers found cover missing tabs will need to order cover,harness and shims for drain pan per service pointer. Customer will defrost unit 24hrs before the return appt. ; ordrng 1 WPW10501260 (Cover evaporator) and 1 Shims (Shims)"
We serviced a
WHIRLPOOL WASHER
Model WTW4810EW1
Near Round Rock, TX 78665
Jonathan
Job Details: 04/17/2021
"Arrived on site for washer not draining. Inspected unit and work area. Found when plugging in unit the pump just continues to run. Removed drain pump and inspected for blockage and found none. Ran drain pump and monitored impeller and not turning. Found correct voltage to pump. Removed pump and installed new. Tested operation and found pump continues to run, attempted to clear analog pressure hose and test. Found unit will need control.Office to schedule return once received authorization. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Georgetown, TX 78628
Lou
Job Details: 04/16/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil and oil getting on the motor & clutch and causing them to fail, I removed and replaced the gearcase, slider, clutch, stator (motor) and calibrated the unit. Placed in diagnostics and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Austin, TX 78730
David
Job Details: 04/16/2021
"Arrived on site to diagnose ice machine that is not producing ice, or watery ice. On arrival ran unit in diagnostic. Unit did not fill with any water. Could hear valve humming. Replaced inlet valve. Retested unit after restoring power and valve now only has 4v at it. Ordering a control and harness due to electrical issue preventing valve from filling. ; ordrng 1 W11123917 (Harness)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78703
Luis
Job Details: 04/16/2021
"Arrived on site for cooling and ice build up. Opened freezer door found cover incased in ice causing door not to fully seal properly,called tech support found no feedback from thermal fuses in freezer section causing unit not to defrost,found while exiting test in diagnostics power getting to 3way valve per tech support will need to replace control,ui and thermal fuses ; ordrng 1 W11411871 (Ui) and 1 W10602825 (Jumper)"
We serviced a
GE DISHWASHER
Model GSD1200G02BB
Near Hewitt, TX 76643
Tyler
Job Details: 04/16/2021
"Arrived on site for dishwasher needing previously diagnosed motor/pump assembly. Upon arrival I confirmed unit wasnt draining but upon further inspection I found the issue was due to an over 1ft long clog within the drain line itself. I first cleared the clog from drain line and reassembled and tested unit. Found immediately that unit was draining water out quickly and efficiently. I reran dishwasher multiple times to verify that it could fill, agitate, and drain as designed with no issues. Line was clogged because it was never properly raised when it was installed and sink was back flowing into dishwasher. Raised drain hose. Unit functioning as design with leaks during repairs. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Georgetown, TX 78626
Tommy
Job Details: 04/16/2021
Arrived onsite for unit still not dispensing ice. Found ice block in spring keeping it from pushing unit properly cleared. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Lockhart, TX 78644
Noah D
Job Details: 04/16/2021
"Arrived on site to inspect unit for always draining, upon inspection found the unit was draining and had a error code for pressure triac. Ordering control board. Office to reschedule ; ordrng 1 W11387680 (CONTROL )"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Elm Mott, TX 76640
Tyler
Job Details: 04/16/2021
Arrived on site for dishwasher not allowing the door shut properly. But arrival I found at the door latch had internally got in stock and wasnt long the door to open the shed correctly after replacing the latch I was able to reassembled and tested unit and verified unit is functioning as designed call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near Austin, TX 78737
Brandon
Job Details: 04/16/2021
"Arrived on site to replace sump/motor after replacing l I ran diagnostic test cycle, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Killeen, TX 76542
Kayman
Job Details: 04/16/2021
Arrived onsite for refrigerator frosting in the FC upon arrival I took temps FC=8 RC=37. There was no frost at this time but the customer showed me a picture of the frost. There was some frosting on items on the left side of the FC In The baskets. There was no evidence of ice build up on the evaporator cover. I inspected the unit for air leaks starting at the rear where the drain tube connects. The drain tube was sealed good. I tested the dispenser and t was working as designed. I went to check for gaps in the gaskets and I found that if you dont close the door from the middle of the handle it will stay slightly open on the left side and leave a small gap. I found that if you closed from the middle the door will shut every time. I explained to the customer my findings I also explained that boxes or bags can get wedged between the gasket causing frost. No leaks detected during time of service. Job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFAA
Near Schwertner, TX 76573
Kayman
Job Details: 04/16/2021
Arrived onsite for refrigerator with frost building in the FC. Upon inspection I found the FC at 7 and the RC at 55. I could hear the air being choked at the damper when opening the door. I ran diagnostics and found the damper showing a open or shorted motor error. I found the thermistor reading 56 degrees. I can hear the damper trying to open but does not sound right. replace the damper(242303001) . ; ordrng 1 242303001 (Damper) and 1 5304521777 (Thermistor harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Leander, TX 78641
Jonathan
Job Details: 04/16/2021
"Arrived on site for refrigerator not dispensing ice. Inspected unit and work area. Performed diagnostics mode and tested dispenser operation. Found ice container separating. Removed failed ice container and installed new. Tested operation, all tested good. No water leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Austin, TX 78726
Justin
Job Details: 04/16/2021
We serviced a
AMANA DRYER
Model NED4655EW1
Near Round Rock, TX 78664
Jimmy J.
Job Details: 04/16/2021
Arrived on site for NOT DRYING-HAS TO RUN MULTIPLE CYCLES -HASN'T HAD VENTING CLEANED. Pulled dryer away from wall to test voltage and found vent air hose kinked and mashed against the wall restricting air flow. Tested voltage and was getting 240. Straightened vent air hose to remove kink and took temps. Temps ran up to 220 and I allowed dryer to cycle ten times for high and low temps. Heating as designed. Showed customer the problem and explained the spot I have it positioned is best to prevent the vent air hose from getting kinked again. Laundry room is a tight fit for the WASHER AND DRYER so I explained to customer if it stops heating again to check and ensure the vent hose isnt kinked again.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fort Hood, TX 76544
Al
Job Details: 04/16/2021
"Arrived back on site to install previously ordered parts for washer gear case oil all over the floor.Removed and the lid lock, gear case, belt, motor, cam, actuator, shield, wash plate capacitor.Reassembled p, calibrated and tested the unit and unit tested as designed.Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ6
Near Georgetown, TX 78626
Chase
Job Details: 04/16/2021
Arrived on site to check microwave for venting issues. Tested all fan speeds and motor is changing speeds properly. Damper is opening fully and can be heard closing afte fan stops. Heated a cup of water and heating and cooling functions are working properly. Discuss the use of microwave rack for multiple level cooking only. Inspected exterior wall cap and explained the sounds that would be heard from the dampers during windy weather. All functions of the microwave check good. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW
Near Lakeway, TX 78734
Robert
Job Details: 04/16/2021
Arrived on job for complaints of door not locked properly. Confirmed latch not working. Replaced latch and test. No leaks detected at time of service.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Leander, TX 78641
Lou
Job Details: 04/16/2021
"Arrived on site to inspect wall oven not working. Upon further inspection, I found the power to the unit on. Customer advised that the unit will turn itself off and the display will jump. I placed the unit in diagnostics and checked error codes. Found F6E4; following the tech sheet, I removed and replaced the main control and tested. Unit is operating as designed. I recommended that the customer connect the unit to WiFi in order to receive future software updates. Job completed."
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Austin, TX 78731
Kevin
Job Details: 04/16/2021
"Arrived on site and inspected dryer and found it is heating properly, but there is no airflow. Removed vent hose and found a large ball of lint blocking vent hose. Airflow has improved but still recommended having a service clean vent through wall of house to prevent any damage to dryer.
We serviced a
GE MICROWAVE
Model PEB9159SJ2SS
Near Georgetown, TX 78628
Cliff
Job Details: 04/16/2021
Arrived on site to diagnose a microwave that isn't heating. Found primary door switch failed and replaced it. All is working properly at this time.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Austin, TX 78738
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of unit not starting a cycle, found failed console, new console was damaged and not responding, ordering new console.; ordrng 1 W11112656 (Console)"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Volente, TX 78641
Lou
Job Details: 04/16/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not being secured to the cabinets and moving around, I installed mounting brackets and screws. Tested the unit and it is operating as designed and secured/stable to the cabinets. No gas leaks detected during service, job completed."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Kempner, TX 76539
Al
Job Details: 04/16/2021
"Arrived on site and inspected washer not washing.Ran diagnostics and found the unit wouldnt even fill with water.Removed the hoses and found the lines were totally clogged at the valve preventing and water from entering into the unit.I cleared the unknown debris , reassembled and unit tested as designed without any errors.JOB COMPLETE"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Copperas Cove, TX 76522
Al
Job Details: 04/16/2021
Arrived on site to inspect a rattling noise from the rear of the upright unit.Confirmed the complaint and found the noises were coming from the compressor port that was making contact with the panel causing the rattling sound.Used the sound pad to correct the issue.Customer witnessed the repair.Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78750
David
Job Details: 04/16/2021
"Arrived on site to diagnose refrigerator not cooling. On arrival customer informed me it was the RC only, and FC is fine. Found RC evap frozen over due to not defrosting. Following steps for SP W11092686F. Ordering drip pan service kit, evap cover, fan and necessary items. Customer instructed to defrost 48 hours prior and line area with towels. ; ordrng 1 W11457241 (Drip pan kit) and 2 67006425 (Screw)s and 1 W11188493 (Evap cover) and 1 482338 (Silicon)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78702
Jacob
Job Details: 04/16/2021
"Arrived onsite for unit staying in clean mode and non stop draining. Checked voltage, unit getting 120v. Upon further inspection. Found that the connector for the float switch was not connected. Re connected float switch. Tested unit. Unit tested good. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Austin, TX 78617
Richard
Job Details: 04/16/2021
"Arrived onsite for the washer making a loud noise. Ran diagnostics and found that during the end of the spin cycle I heard the loud noise sounded like something is grinding. Looked under washer and tool motor cover off and removed the cam assembly and found that the teeth on the cam were grinding saw lots of residue. Not sure if actuator is sticking or the gearcase is causing the issue. Did not have the actuator or cam assembly. Will need to replace cam assembly, actuator, gearcase on next visit. Ordering parts and office to schedule ; ordrng 1 W11481722 (Actuator)"
We serviced a
WHIRLPOOL DRYER
Model WED8500BW0
Near Georgetown, TX 78628
Jonathan
Job Details: 04/16/2021
"Arrived on site for dryer not starting cycle and only beeping. Inspected unit and work. Tested door switch and found opened in closed position. Bypassed door switch and started unit. Found failed door switch. . ; ordrng 1 WPW10350907 (DOOR SWITCH )"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, TX 78733
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from sump and insulation was soaked and customer wants that replaced as well. Ordering sump and insulation. ; ordrng 1 Cnote (Office to reschedule)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Round Rock, TX 78681
Wesley
Job Details: 04/16/2021
Arrived onsite for not washing and found sump and motor will be needed to repair wash motor failure. Office to reschedule. ; ordrng 1 WPW10605058 (Sump and motor)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Leander, TX 78641
Lou
Job Details: 04/16/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the console UI failure and previous tech diagnosis, I removed and replaced the console and tested. Unit is operating as designed. Job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Austin, TX 78723
Matthew
Job Details: 04/16/2021
Arrived onsite for dishwasher not draining. Upon inspection found failed drain motor and entire drain line clogged. Will need to order drain hose and return with drain motor and hose with check valve. Unit was installed previous to flooring installation. Unit will need to be made accessible for return visit.; ordrng 1 8269144A (drain hose)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Lampasas, TX 76550
Al
Job Details: 04/16/2021
Arrived on site and inspected unit F0E5 Off balance error code.Discovered there were NO stored error codes in fault history.Found the customer was washing a queen comforter when they heard the loud banging noise from the unit.I advised the customer to include a few towels then washing comforters to prevent the malfunction.Unit tested as designed.Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Killeen, TX 76549
Kayman
Job Details: 04/16/2021
"Arrived onsite for refrigerator making noises. I found the RC=37 FC=1. I could not recreate any abnormal noises so I called techline to report. Tech,Ive walked me through diagnostics and we tested fan, damper, and compressor functions for any noises but could not re create. The customer showed me a video of a noise coming from the back of the unit that sounds like an evaporator fan possibly but the fan did not have any noises today. Techlines SR#7730534679. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78626
Tommy
Job Details: 04/16/2021
We serviced a
WHIRLPOOL OVEN
Model KEBS177SSS04
Near Round Rock, TX 78681
Justin
Job Details: 04/16/2021
Arrived on site to install previously diagnosed parts. Installed the new bake element and then preheated the oven. The oven is now getting to proper temps and not dropping at all.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Austin, TX 78702
Jacob
Job Details: 04/16/2021
Arrived onsite to replace parts to unit. Replaced pressure valve and tube. Tested unit. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Pflugerville, TX 78660
Wesley
Job Details: 04/16/2021
Arrived onsite and found unit had been misfired and was tripping the breaker. Repaired wiring issue. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Pflugerville, TX 78660
Wesley
Job Details: 04/16/2021
"Arrived onsite and found unit with pads broken. Replaced both pads. All checks good. Door is now operating as designed. Generally, Unit is now operating as designed. All checks good. Advised customer on design and use and care."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cedar Park, TX 78613
Justin
Job Details: 04/16/2021
"Arrived on site for a refrigerator not making ice. I tested temps and found FC at 3?F, the RC at 38?F, and the ice box at 21?F. I then put the unit into diagnostics mode and found the ice box fan running and the thermistor passed. I then gained access to the IM and and found it would not harvest when jumped, but you could jump the valve and it would fill. I found 120V going to the IM. I found a bad IM needing to be replaced.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Austin, TX 78739
Leonardo
Job Details: 04/16/2021
Arrived on site to test unit for gasket coming off due to upper rack hitting gasket. Found gasket to be bend making rack hit gasket. Ordering new rack office to reschedule. ; ordrng 1 WPW10350382 (Upper rack)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Austin, TX 78735
Leonardo
Job Details: 04/16/2021
Arrived on site to test unit for smoke and burning smell. Test unit and found control board and wire harness melted. Will need to order new control board console and wire harness.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23INBL00
Near Georgetown, TX 78628
Tommy
Job Details: 04/16/2021
Arrived onsite for refrigerator not cooling correctly. Upon arrival found unit fans and compressor running found unit evap with frost pattern. Found condenser coils extremely dirty and unit compressor hot to touch. Cleaned through condenser coils. Took photos to document.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Austin, TX 78749
Luis
Job Details: 04/16/2021
"Arrived on site for ice issues. Ice dispensing crushed with cubes selected diagnosed a defective ice container,installed a new ice container"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Lockhart, TX 78644
Noah D
Job Details: 04/16/2021
"Arrived on site to inspect unit for not heating, upon inspection found the unit running but not allowing heat, checked element and found no continuity, replaced element and found a burn on cutoff, replaced cutoff and thermistor. All functions returned. Complete"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Austin, TX 78701
Leonardo
Job Details: 04/16/2021
Arrived on site to replace console and fan. Replaced both parts test unit and unit test good job complete.
We serviced a
GE RANGE
Model JGBP28SET2SS
Near Austin, TX 78717
Justin
Job Details: 04/16/2021
Arrived on site for a range not igniting. Upon further inspection I found the front right burner orifice was clogged. I cleaned it out and now all burners were lighting. The customer said sometimes the unit would click and still not light. I found the burner heads have to be aligned perfectly or it will not ignite. I advised the customer of my findings. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, TX 78732
Robert
Job Details: 04/16/2021
Arrived on job for complaints of unbalance load. Ran diagnostics and found code f0e3 unbalanced load. Change the suspension and test. No leaks detected at time of service
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9979SKZ0
Near Round Rock, TX 78665
Wesley
Job Details: 04/16/2021
Arrived onsite and found unit drain jammed from blade. Replaced pump. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Hutto, TX 78634
Jimmy J.
Job Details: 04/16/2021
Arrived on site to install previously diagnosed parts. Removed control and installed new control. Removed UI and installed new UI. Placed oven in preheat at 350 and oven reached desired temp. Oven cycles high temp to low temp as designed. Recommended to customer they download the WIFI app to get latest updates and ensure it is getting the best functionality it has to offer. Job completed.
We serviced a
GE RANGE
Model CGY366P2M1S1
Near Austin, TX 78703
Jacob
Job Details: 04/16/2021
Arrived onsite for unit possibly having damage from an accidental fire. Looked at the unit. Customer had cleaned out the unit. Tested the unit for bake and broil. Both igniters came on with no issues. Unit is working as designed. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDBTT60AWB
Near San Marcos, TX 78666
Richard
Job Details: 04/16/2021
Arrived onsite for the dishwasher door not closing properly. During testing found that the tub assembly is warped and will not allow the door to closed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Manor, TX 78653
Matthew
Job Details: 04/16/2021
Arrived onsite for washer not passing rinse cycle. Put unit in diagnostics and found F7E1 basket speed fault error code. Ran test cycle and unit did not agitate or spin. Replaced actuator but did not correct issue. Called tech line for assistance. Checked motor windings. Motor tested good. Checked capacitor. Discharged capacitor and ohmed readings. Capacitor tested OL. Recommended replacing capacitor and possibly the motor. Test with capacitor first only replace motor if necessary. SR#7730536224. Office to reschedule. ; ordrng 1 W10832724 (drive motor) and 1 W11395618 (CAPACITOR )
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Andice, TX 78628
Lou
Job Details: 04/16/2021
"Arrived on site to inspect control buttons not functioning correctly. Upon further inspection, I found the Start & Cancel buttons were difficult to push to operate the unit. I removed and replaced the main control and retested and unit is operating as designed. I tested the cooktop burners and all are functioning properly. No gas leaks detected during service, job completed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBNA
Near Round Rock, TX 78664
Jimmy J.
Job Details: 04/16/2021
"Arrived on site for NOT COOLING IN FRIDGE SECTION-FREEZER SEEMS FINE- JUST A LITTLE COOL IN THE FRIDGE SECTION. Found heavy frost build up in the freezer section. Control was giving an error displaying a 2 and an H, then a 2 and a 1. Ran diagnostics to test dampener and dampener displayed a 4 which shows its faulty. Allowed fridge to defrost and cleared up all ice build up. Removed dampener and installed new dampener. Ran diagnostics again and dampener opens and closes as designed. Control no longer gives any errors. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404ESS2
Near Round Rock, TX 78665
Wesley
Job Details: 04/16/2021
"Arrived on site and found unit operating as designed, reset with diagnostic mode and found all operating as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS1
Near Buda, TX 78610
Richard
Job Details: 04/16/2021
"Arrived onsite for the dishwasher not cleaning properly. Ran diagnostics and did auto test cycle and all functions tested good. Pump motor is working good, drain pump is working good, heater came on and its reaching up to temperature. No error codes were present. No issues found at this time. Dishwasher is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Austin, TX 78703
Matthew
Job Details: 04/16/2021
Arrived onsite for dishwasher rack failure. Upon inspection found failed adjuster. Replaced undated adjuster kit. Also found customer needing rack stoppers replaced. Ordering stopper replacements. Office to reschedule ; ordrng 2 WPW10508950 (stop)s
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Georgetown, TX 78628
Tommy
Job Details: 04/16/2021
"Arrived onsite for unit freezing upon. Upon arrival ohmed out both unit drain pump and motor, found all within range. Called whirlpool tech like spoke with Steve SR 7730536225 Steve recommended, checking pressure hose for hole. Seeing as valves were operating as designed. Found cut in pressure hose. Ordering pressure hose and returning with control. Office to reschedule upon receiving parts.; ordrng 1 WP353244 (Pressure hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMEB00
Near Austin, TX 78729
David
Job Details: 04/16/2021
"Arrived on site to install previously diagnosed parts to resolve no cool state. Evacuated sealed system. Found refrigerant leak from capped off access port on compressor. Replaced dryer and compressor. Charged system to 4.16oz refrigerant. Verified good pressure, unit holding vacuum, good frost pattern on evap. Unit is now cooling as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Driftwood, TX 78619
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of unit not washing found failed wash motor and diverter motor, I replaced sump assembly, unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Georgetown, TX 78633
Cliff
Job Details: 04/16/2021
Arrived on site to diagnose a washer that is not dispensing soap. Found detergent pump line clogged and cleared clog. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED6120HC0
Near Georgetown, TX 78633
Cliff
Job Details: 04/16/2021
Arrived on site to diagnose a dryer that is giving sensor error. Found sensor wiring not fully crimped inside connector. Reprimand wires properly and tested unit. Found all is working properly at this time.
We serviced a
KENMORE REFRIGERATOR
Model 106.5117331
Near Georgetown, TX 78633
Cliff
Job Details: 04/16/2021
Arrived on site to diagnose a refrigerator that is not dispensing water and stopped cooling. Found damaged wiring harness at the bottom of the freezer door.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW2
Near Georgetown, TX 78633
Cliff
Job Details: 04/16/2021
Arrived on site to diagnose a washer that is shaking during spin. Tested unit and found unit level and no mechanical failures to unit. Advised homeowner on best loading procedures for best results.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Leander, TX 78641
Jonathan
Job Details: 04/16/2021
"Arrived on site for refrigerator making noises. Inspected unit and work area. Found scratches on lower FC door and unit unleveled. Found condenser fan rattling. Address scratches with maintenance personnel. Leveled unit. Pulled unit out and found power warning label flapping and causing noise. Corrected issue. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL COOKTOP
Model JED8430BDB
Near Austin, TX 78750
David
Job Details: 04/16/2021
"Arrived on site to install previously diagnosed motor to resolve no downdraft running. Replaced motor, but found ground wire severed in the box. Attempted to repair ground wire and test. When I ran the unit it came on and stopped and never came on again. Motor is defective and needs to be replaced. Reordering motor. Office to schedule when motor comes in. ; ordrng 1 Y706132 (Motor)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Leander, TX 78641
Lou
Job Details: 04/16/2021
"Arrived on site to inspect dryer not working. Upon further inspection, I found the unit plugged in and non-responsive. I verified voltage at the wall, terminal block and control. I disassembled the unit and found a large amount of lint inside. Checked ohms to the fuse, cutoffs and element and all are good. Checked continuity to the UI console and found it open. Replaced the console and retested and unit is operating as designed. I cleaned the lint from the unit and reassembled and rested. Unit continues to operate as designed. No water leaks observed during service, no lint observed at the end of service, job completed."
We serviced a
GE MICROWAVE
Model PEB9159SJ1SS
Near Austin, TX 78731
Kevin
Job Details: 04/16/2021
"Arrived on site and inspected microwave and found it is not heating and turntable is not moving, will need control and motor to complete repair.; ordrng 1 WB56X27089 (Control panel) and 1 WB26X32190 (Turntable motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Briarcliff, TX 78669
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of crisper shelf/frame being broken, I replaced shelf/frame, tested good."
We serviced a
GE REFRIGERATOR
Model TFX26ZPDAWW
Near Kempner, TX 76539
Al
Job Details: 04/16/2021
"Arrived on site 3/4 for a side by side refrigerator in the garage that is approximately 18 years old.Customer advised the unit used to be inside the residence, but when he recently purchased the home, he moved it into the garage.I checked temperatures and found 37 and 3 degrees in the respected sections.I advised the customer about the garage unit kit for units kept inside hot or cold temperatures.Unit tested as designed Job complete"
We serviced a
GE MICROWAVE
Model JE2160SF001
Near Austin, TX 78733
Kevin
Job Details: 04/16/2021