Service History

Local Reviews

Rated 4.9 out of 5 stars based on 2531 customer reviews

Map of Austin, TX

Great service




Continue what you’re doing


Map of Georgetown, TX

Amazing service.




Technician was on time, polite, knowledgeable, helpful and provided answers and great repair


Map of Austin, TX

Great service!




Excellent


Map of Georgetown, TX

Jaynee




Good service !


Map of Marble Falls, TX

Steve





Map of Austin, TX

Gia




Excellent on time and took care if issue called about. . I now know why they have express in there name..


Map of Round Rock, TX

Review





Map of Liberty Hill, TX

Jessica




Great, knowledgeable service, very prompt.


Map of Buda, TX

Stan




Kevin was on time, polite and very professional. Diagnosed and resolve the problem with my refrigerator quickly!


Map of Round Rock, TX

Great Experience




I appreciated the excellent communication with service time as well as communication throughout the service call. I had a difficult problem with my dryer, and Jonathan systematically worked until he found and fixed the problem. He also gave me great tips on maintenance, answering some questions that I had. The work was done quickly so that I was able to get on with my day with minimal disruption. Thank you Appliance Express for fixing my problem well and timely.


Great Service




Service was quick and thorough.


Excellent Service




professional and prompt


Fantastic sevice and great technician.




For the second time I have used them, they were very professional, knowledgeable and friendly. Explained issue and solution then fixed machine.


They worked very well with me in scheduling. Tech showed up early , diagnosed,and actually had the part on the truck.





Jose





Angel




Excellent service


outstanding




awesome job


Great service!





Highly recommend





Quick and easy service




Had an issue with my dishwasher, and the service tech diagnosed and solved the issue very quickly


very polite fixed my problem




would certainly recommend your service


Great service





Quick Fix




The tech did the job quickly and efficiently. He was polite and did a great job.


Great service




Technician arrived within the time frame specified and got the job done quick!


Unsatisfactory service




Refrigerator serviced but following day, I still had same problems: water not dispensing and fresh food side of refrigerator still freezing.


Review




They were professional and quick


Great, friendly service!




Awesome service, accommodating when we had to change time due to power outage.


Great service





Great service




Very well done


Excellent service, good communication on arrival time




Pleasant to talk to and fast service upon arrival


Sarah Huie





Great service




Brandon was polite, informative and fast. He was a delight to have in our home.


Great service! Excellent skill and information.




Great service! Excellent skill and information.


Great Experience




Jonathan was great and courteous. He took care of our refrigerator problem in just a few minutes.


Knowledgeable and Great Service




Jonathan did a great job accessing and fixing the problem with my ice maker. He is very courteous and professional. I would highly recommend him.


Very good





Lupe




Gre as t service


Did not do anything - dishwasher




Appliance guy went over to tenants house and said that there was nothing he could do since the sink is clogged. Dishwasher is obviously not working. Would not recommend.


service was great





The best customer service ever




Great customer service


Great service from the contractor





Honest and decent service...




I can't compliment Lou enough.. the guy gives his customers the same level of care I strive for with my own customers. His advice to me on how to fix the issue with my stovetop was spot-on. This guy's a keeper!


Quick, polite




He fixed the door without having to order a new part


Leo




Leo was awesome


Excellent, Friendly Service




Lou did a great job while working on my Maytag Microwave. He explained what he was doing as he went along and did a great job!


Great service




The whirlpool call Center was horrible.


Great service!





Amazing




Very knowledgeable courteous and friendly. best experience you could expect for.


Great service and very personable tech!!!




Highly recommend this company. Not only did they show up at the earlier hour of the scheduled time, they even had the parts to fix it on the spot. No second visit needed. Great tech came out and fixed it in no time.


Service provided excellent.




Repair was successful and Joseph provided much useful information about other Whirlpool appliances in the house.


Friendly, helpful service




Thank you Scott!


Great Work!




Thank you for the exceptional service that was prided and the attention to detail which the tech used. Thank you!


Extremely professional




Luis was very good at his job and a true professional. His services were very much appreciated and I will surely be calling him again should the need arrive.


Rick




Very Sstisfactory


Worley




Great job send him to us every time! Thanks


Great experience!





Great service




Timely and professional


Repair of Refrigerator




Luis diagnosed our problem, got the right parts ordered, and came back to install everything. He was real professional and got us fixed up!


Good prompt service




Called to get my refrigerator fixed, they got me an appointment sooner than expected and when they came, they fixed the problem with a part they had with them. They came, completed and finished the task all in a timely efficient manor.


great job





Thanks so much.




Thanks!


Freezer fixed





Great





Review of Tyler





Excellent service and our repairman was knowledgeable and very professional





Great Service!




Got the job done very quickly and knowledgeable about the issue!


Great Service




My experience was great, Mr. Robert was very helpful and very prompt


Toby




GreT serviceman, personal, efficient & knowledgeably


Best appliance service





Maintenance Supervisor





Excellent customer service




Especially impressed with Joseph's willingness to explain what he believed the issue was and why. Considerate to explain recommended course of action.


Fantastic Service




Leonardo Cantu was candid, efficient, and very personable. We were both very pleased with his service visit.


Great service and dependable!




He was professional and fixed our electrical problem.


Excellent Service





Bruce




Thanks Brandon! Works like a charm now!


Wonderful Service




Joseph called prior to arriving at my house to give me his expected time of arrival. Once he arrived, he promptly found the problem and worked on my dryer. Even though my dogs kept interfering with his work, he took it in stride and assured me he was unbothered by the "additional help." Joseph carefully explained everything to me as he diagnosed the issue and repaired the dryer. He was very helpful in giving me tips to keep it the dryer and other household appliances in good working condition. All I can say is, he was exceptionally professional and extremely knowledgeable and helpful. He seemed the really love what he does, and that speaks volumes to me.


Mark




Depends on the service. Ice maker was replaced & working. My oven control board is another story. Total dissatification!! I have been waiting over 2 months. 11/12 service call wrong part. 11/15 wrong part received. 12/3 wrong part received. I have been in constant contact with your company, Kitchen Aid, and have now filed a complaint with Home Depot. This is a popular oven and there should be no excuses to repair.


Great service




He was very thorough and payed close attention to details.


John




Brad was great


Regina









RIGHT ON TIME!




WES WAS OUR TECH. HE CALLED TO CONFIRM HE WAS EN ROUTE, AND WAS TIMELY. HE WAS INFORMATIVE ABOUT OUR PROBLEM.


Great Service!




Kevin was knowledgeable and polite. Great experience!


Efficient, friendly, polite





Very professional appliance service representative. Knowledgeable and very kind. Did his work quickly colt and effectively. Very pleased




I would share his name with anyone who needs an appliance repair.


On time VERY PROFESSIONAL AND KNOWLEDGEABLE





Amazing and professional




Joseph showed up respectful of my working from home situation and quickly repaired my stove.


Thank you Luis




Luis was professional and worked hard. He answered all of my questions and even went above and beyond the original scope of work to align our door correctly.


Jan





Wonderful service, extremely polite




Brandon and everyone I talked to on the phone were so nice and helpful.


Burrell




Great job trying to fix the problem with the refrigerator


Great personality, but tired of you fixing washer over and over




We bought this washer brand new last yr. Within the first week we had trouble with them and had the exact same trouble ever since. We have paid and paid labor and diagnostic fees again and again, just to keep having the same problem. These so called repairs never fix the problem. We have asked and asked to have it replaced but always told no. I have never known whirlpool to not back their products til now. We and all here who have had to live with this problem will never buy whirlpool anything again. We will all advise friends, family and strangers in person and on social media to never buy them also. We are very very unsatisfied with having to put keep putting money into a new washer.


Great Service!





great service




tech was here when scheduled, had the parts on his truck needed to do repair and got it all done promptly.


Great service, fast and on time!





Dryer





Service well done. Thank you. RON MOORE




Your service person was very polite, professional and we now have a working ice maker.


Outstanding Service!




Super sociable and outgoing individual! Was extra careful disassembling the range and installation as well! Made sure all of our questions and needs were met before leaving our house!


Great servie





Great service. Very professional




Lou was on time, presented him self professionally and explained the issue and repaired the unit in a timely manner. I would definitely use him and this company again.


Great Service




I grateful that Lou was able to figure out the source of the problem with my washing machine. He is knowledgeable and I appreciate his professionalism.


Best service





Great!




Our dryer wasn't working, so the technician came out to see what the issue was. He checked every possible avenue and finally determined the problem was the electricity (turned out to be a breaker issue). He was honest about not being an electrician so he didn't want to tell me what specifically could be wrong, but he did know that nothing was wrong with the dryer. I appreciated the honesty and the tech showing at my house early on in the time period we were given.


Great service





Great!





Great Experience




The tech arrived in time and was very knowledgeable and professional. Did a good job, made recommendations and left the work area clean. Would definitely recommend for Appliance service needs.


Great service and on time




Had a warranty repair on my Whirpool stove. I was give a time frame for their expected arrival and the an additional notice 45 minutes before they arrived. They were previously informed of my issue and I had sent pictures, so they came prepared and were in and out with a fast repair.


Great service




Joe called ahead of time to let me know his eta and was spot on time. My second visit with Joe was like my first he’s a true professional with a great personality and focus on customer satisfaction and education which include great tips and insight into energy conservation and usage.


Great service




Fantastic experience. Arrival updates were great.


great service!





Great Service! Gave helpful tips on how to extend the life of our dishwasher





Dishwasher service




Well handled. Very nice repair man who showed up on time and listened to what my concern was.


Good service





Great job





a pleasant experience




Joseph was very polite and professional. he also helped me to decide whether to repair or replace my microwave. he repaired it quickly and efficiently. And he had some great stories about old Austin and astronomy while he was working.


great service




Kevin was very courteous and knowledgeable. 200% better than the previous repairman. Knew the problem right away. Excellent repairman.


Perfect Repair Experience




My technician called before arriving with a time window, arrived in that time window, had the supplies he needed to do the repair and completed it quickly and perfectly. All of that and was pleasant to talk to and very informative about what he was doing. I will be using them again for any of my appliance repair needs.


Professional and thorough





Great service.




The technician had expertise and efficiency. Arrived early, was very helpful. Had to rescheduke the original appointment which was an easy process. Thanks!


Above and Beyond




Even though it was certainly beyond his regular working hours, Joseph was pleasant and efficient and truly seemed to care about us. You are blessed to have him as an employee.


Great Service




Great service. Very knowledgeable technician. 👍👍


Janeen coco




Excellent service My technician was amazing!! He was extremely knowledgeable and answered all my questions I only wish everyone could experience the service I did. Great job to the higher management for his superb training


Everything an in home service experience should be.




I own a small business where in home service is a major component of what we do, Paul with Appliance Express embodied everything I strive to instill into all of my technicians. My wife who was home alone during the service call answered our door to a smiling and polite technician who respected her, our home and our pets as if they where his own. Paul proceeded to clearly explain everything he needed to accomplish and the many steps involved along the way. In the end it was determined that our oven was in no way in need of service and we where in fact experiencing an issue with the electrical supply to the applicance. A less honest technician and company could of in theory attempted to sell and install a litany of parts and the associated labor in an attempt to “fix” a non broken appliance. Paul’s diligence, thoroughness, and honesty where exemplary and allowed us to reap the benefit a skilled technicians diagnostic expertise and establish a clear path forward. To the ‘Powers at be” at Applicance express you have an absolute rockstar in Paul and you need to consider yourself lucky that I was not home during the experience as it most likely would of ended in me extending a job offer to Paul, he is the “Gold Standard” of an in home service technician.


Great Service





worth every penny




im so hippy to have my dryer Up and running. cost was Fair, everything is so expensive but thats the cost you pay for the things you really need. I would use them again, professional and fast!


Thorough




Called about brand new dishwasher not drying dishes well. Technician tested all the functions and found it to be working as designed. He explained that the more energy efficient DW require a rinse aid. I was not happy about the change, but was reassured that my appliance was working properly.


job well done





Linda




Great customer service


Dishwasher repair




5 star service. the Technician very good at his job. Fixed the problem amazingly fast. I will refer all my friends and family App Express.


BS




A little expensive, but service is good


Great service




Excellent service, very courteous and helpful


Heather




Knowledgeable and professional!


Prompt, ccurtious and thorough.




Called for an appointment, got through on first try. Receptionist took my name, number, address and the issue I was having. Had appointment set for next day between hours of 3-6 and was told I would receive phone call before arrival. Cliff called and said he was 10 minutes away and promptly arrived at 3. He was super nice, went over absolutely everything, researched the model stove top I had, cross referenced everything to see if any of the spec were different than what what the device was performing and checked everything over including all duct work. Unfortunately my original stovetop was not properly sized for the length of the downdraft ducts and cannot create enough CFM to draw the air. Though disappointed in the results, I completely appreciated all of his efforts. Thnak you Clif for trying and also for recommending a nearby reputable reseller. Much appreciated.


Great, professional service





Awesome




He was so nice


Jack





The service is always very good





Mrs Terry




He was very nice and very neat but it was leaking again today, so it is not repaired!


Fast friendly and very good at his job





Great service





Very Polite and Professional




Very Professional and an expert at his job. Thank you.


Deedina




Robert The serviceman was thorough, taking time to explain how he determined the problem. The machine is fine. The problem is an obstructed vent.


great service





Professional




Very pleasant and informed. Turned our the problem he diagnosed was not with the dishwasher as expected. Opined on what the problem was and he was correct. Short visit but enjoyed meeting him. Entire process of working with Appliance Express was pleasant and professional.


Good service




Your tech guy was very pleasant & easy to talk to &/or ask questions. Your service was also very good. You called & arrived just as you indicated you would.


11months in home





Just right




Luis was on time, professional, quickly identified the problem, and successfully repaired it.


great job very informativce





Great Service




James was on time & did a great job servicing our refrigerator


Quick fix!!




Clif got my dryer working in a flash. Just hope it lasts! Thanks for your service


Good Service





Awesome




Jerry and the entire Appliance Express team have been exceptional


OK Service; A staggering price for 5 minutes of work!!





Great service





Great service





Lane




Robert was on line and knew what to do showed me the problem and repaired it quickly.


Great and Friendly Service





Great Service




Was very happy with the service, Thankyou


Awesome 5 star




He was very nice and patient and knew what he was doing. If I have an issue again I would want him to be the one coming out.


Great service




Knowledgeable, informative, great customer service


Great customer services





Good job




Good job


great service




very professional


Tommy




Jerry is very knowledgeable and explains very thoroughly the issues and causes of the issues.


Great service!




Very personable. Great knowledge and profession able.


Monica





Great service thank you




Arthur arrived on time, he was very polite. Answered all of my questions. I would recommend him highly. His service and knowledge of the product was excellent. Thank you.


Home owner





Outstanding! Very friendly & professional




Tyler was excellent


Great service





Ok





quick repair





Delores




Good service, good text notification, terrible response in time to get service date.


Great service




Kevin was very efficient, knowledgeable , and kept me informed as he determined the problems occurring with our washing machine.


Judy




Great service nice guy.


Good




Warranty repair of a Maytag washer. Kevin was punctual and competent. And my washer works again! Thank you!


Great service





Dryer repair





Superb polite service




Initially I was afraid my fridge had a serious problem but the diagnostic ability of Diego made the problem go away.


Great service




I personally thought that was the best services I received


Great service




He came in and knew exactly what to do to fix my dishwasher. He said anything can be fixed and I added that the impossible takes just a little bit longer. I highly recommended him to two of my friends already.


Great, friendly, helpful service!




Joseph was super helpful and knew exactly what to do; great work! He was also very helpful with advice to avoid future problems.


Great Service




The technician took his time and made sure that my dishwasher was working right. He stayed for an entire wash cycle to make sure the washing arms were dispensing water appropriately.


Great service and communication!





Great service





Very nice, understanding serviceman





Whirlpool Oven Calibration




We have a new house with a new range. It was not heating properly. The service to address the problem was excellent and resolved the issue immediately. Thank you!


Great Service!




So glad to have a working washer now!


Great service




Easy from beginning to end


On time. Excellent service.




Tech was knowledgeable, answered all of my questions. Had part with him, great. Fixed washer right.


Fast and accurate




He really knew what he was doing


Lou ( whirlpool tech )




Great Service !!!!


On Time, Great/Efficient Service, Great Price




He arrived on the date and within the timeframe set up for the appointment. I received a call about 30 minutes before arrival to give me the heads up Kevin was on his way. The problem was diagnosed quickly [error codes indicated a likely problem with an air pressure sensor - turns out the problem wasn't the sensor but rather the hose leading to the sensor had a small hole from rubbing against the chassis during operation]. Kevin identified the problem, replaced the hose, and did a quick check to ensure the error was no longer repeating. Everything [parts & labor] was covered under the Whirlpool warranty.


Service was fine. The scheduler doesn't listen to customers




I kept telling your scheduler over and over again to call my husbands number to schedule repair and she just kept ignoring me and calling me anyways. I told her he could "maybe" do repair on Tuesday, but she needed to confirm with my husband and she scheduled it for Tuesday without confirming with him.


Great Service





Great service





Great service





Great service




They were great and prompt and extremely friendly


Great service!




Very friendly and knowledgeable. He was so nice and accommodating. Would highly recommend! and our freezer works! Yay!


Professional and Excellent Service




Great communication before arrival. Arrived on time. Came in and went right to work. Very honest feedback, gave us options and provided instructions on how to adjust stove settings within the option menu. Highly recommend.


Great service





Thanks





Great service





Great service




Tech Joseph was great. Very informed, thorough & prompt


great service




great service and very knowledgeable and found issue quickly and fixed it very quickly


Very informative





Extremely knowledgeable and competent.




Jerry does a great job! He really knows his stuff and is awesome at explaining what is going on with the repair. Very friendly and polite. Smart guy!


Great Service!




Tyler was very helpful, explained everything very well and was friendly and courteous.


Amazing!




Fast, knowledgeable, friendly.


Great service! Fast and easy!




Brandon did a great job. Timely, super fast. Made the appt easy. Would call again for future repairs.


Great attitude and very helpful




Our service tech (don't be mad I can't remember his name :)) was amazing and friendly. He knew his job and was in and out quickly with a perfect repair.


Gas Range service




Jonathan was super knowledgeable and very polite, he was able to find the problem fast. Appliance express is fortunate to have a great person on their staff.


great service





Great service




Lou was friendly and professional. He arrived on time, completed the job in a timely manner, and put everything back in its place. My repair was covered under warranty, so I can’t speak to price.


Terrific Technician and Service




Joseph was friendly, called me to better narrow his time of arrival, walked me through his repair process (since I asked), and taught me more about the dishwasher. Yes, he easily repaired it as well. Terrific experience.


Repair Completed




The service person was neat, personable and knowledgeable. There were a few issues as an error n the serial number delayed a repair so a part could be obtained. I was rescheduled quickly and the repair was completed in a timely manner.


Really good service





Great service




Always a pleasure. Communication is great and service is super fast!


Wonderful service




Kevin was on time, couterous and quick!


good friendly service




A successful outcome was achieved


Great promptness




The tech wasn't able to fix the refrigerator because the refrigerator didn't make the noise as I recorded for him to listen to. The noise is coming from the back of the refrigerator. However the noise returned this past weekend.


Very Knowledgeable




Only thing he could have done better was to check the condensation pan


Ben





Awesome Service!!




Kevin B. was awesome! He was extremely friendly and knowledgeable, and he patiently answered all of my (many) questions. While he was working on my dishwasher, he also gave me helpful tips on using my other Whirlpool appliances. When Kevin came the first time, the washer motor he replaced had a leaky seal. He notified me, ordered a new part, and then returned to install it. The leak was under the dishwasher, and I would have never seen it. I’m so glad Kevin noticed it and went through the effort of making sure it was properly repaired. Now, my dishwasher is working very well, and I’m extremely satisfied. Also, the people I spoke to on the phone to schedule and confirm my appointments were very pleasant to speak to. There is also an automated phone system that provides an arrival window with plenty of notice. Based on this experience, I would not hesitate at all to recommend Appliance Express to anyone else.


Prompt, polite and knowledgeable serviceman





Great Experience!




Appliance Express showed up when they said they would, diagnosed the problem, fixed it and were gone within 15 minutes. Repairman was professional and courteous.


Cathy




All of your repair men smoke and smell like smoke. All of your repair men are very nice, but they have no idea what they are doing. I’m very unimpressed. Please feel free to call me for further explanation.


Great Service




very courteous and efficient


Oven repair





Super efficient and helpful





Professional service!




Working with Appliance Express was a pleasure—and I certainly can’t say that about all service calls. Steve was on time, professional and knowledgeable. He also did not try to sell services or products we did not need/


Great service




Great service


Excellent customer service




Lou was very good to work with. Extremely patient and was able to resolve our issues,


Excellent customer service




Lou was very good to work with. Extremely patient and was able to resolve our issues,


Above and Beyond




Jonathan Short went above and beyond the small repair we needed on our new gas stovetop. We had recently moved in a brand new house and he took the time to explain features of the dishwasher, oven and stovetop that I was unfamiliar with. I learned quite a bit and really appreciate him taking the extra time.


Natalie




Friendly and knowledgeable


He was very smart and nice





Professional, friendly service




This was a warranty service and was perfectly executed. The repairman was on time, clean, friendly, and fixed the problem in the single visit.


A great job




Joseph was very professional and courteous in resolving the issue with our range. He is customer service oriented and is a attentive to the needs of the customer.


Great service




Good


Very professional and knowledgeable





Exceptional service!




Technician was respectful, courteous, most pleasant, and thoroughly explained everything he did! He was well versed in his job and seemed to have much pride in performing to his utmost!


Excellent




Technician was great. Analyzed the problem, installed a new circuit board and fixed.


Warranty Repair




Great experience! Great service!


Arlene




Paul is awesome, very respectful and honest. Had Cliff previously and did not receive a survey for him. He is below average in my opinion. I will not have him back to repair any of my kitchenaid appliances.


Oven Repair




I wasn't sure I would have my oven repaired to cook for Thanksgiving. The Service Technician made it happen & my family was Grateful.


Excellent service




Tyler is very professional, got problem solved quickly, also came early as planned


Don Newman




Good service


Michael





Really great service




It was really great


Professional 100%




Prompt, clean, friendly, knowledgeable, and thorough. I would use them again. Paul was great.


great service




would have your service in the future even if I didn't have an extended warranty.....


Wesley Prater





Great service!





Great Mr. Fixit




Fixed 20 yr. old JennAir oven. Wonderful. Nice guy easy to work with.


Builder with many service request




Great service and honest friendly techs!


Excellent Service




Diego was very knowledgeable and made a frustrating situation (our new fridge had a major issue right before Thanksgiving) a lot more tolerable. The communication was really good and Diego was very prompt on both appointments. Truly a pleasure to deal with! You should give him a raise and/or promotion!


Excellent Service, Quickly Diagnosed/Repaired




Fantastic, happy to recommend.


Great service again!





Wanda




Great employee. Very professional, always polite


Charles




Jerry was outstanding! The service from this company is all around the best.


MW Warranty Repair #2





Excellent Service





Outstanding Service




Our Technician, Arthur Book did an outstanding job. He was on time, polite, kind, cheerful, helpful and very knowledgeable. He repaired our Whirlpool Refrigerator/Freezer fast. He corrected other things that needed attention as well. It wasn’t a surprise, because it turned out that Arthur was the one that repaired our Whirlpool Range Oven in the past. I definitely want Arthur and Appliance Express to handle all of my future appliance repairs. A+++++ Thank you.


dishwasher repair




fast, friendly and fixed correctly


Excellent Service




Very knowledgeable and extremely helpful.


Amazing Service




Our technician was awesome. The pricing was horrible, had I known having someone come out and not fix anything was going to cost over $100 I would have fixed it myself. Then having to basically pay $220 for a $20 part that literally took less than 5 minutes to install was utterly ridiculous! The technician was really good and very apologetic about prices. If it hadn't been for his attitude I would have sent him away and not paid a dime.


Outstanding





Excellent service




Always on schedule


Dorothy




Jerry repaired my washer quickly and also provided important information regarding the amount of detergent I should use.


Great Friendly service




Very knowledgeable, and very careful..


Great service!




I thanks for his services and his good knowledge! Awesome !


Diego was awesome!




Great


It's Fixed




Lou came out and after trying different things - figured out the problem


Great technicians!





washing machine still not fixed




We have called and had our washing machine fixed so many times and it is never fixed. Same problem- no spin and drain. Replaced about every electronic part. the actual experience of scheduling is fine but the washing machine is still not fixed


Great Service




Thomas did a quick and efficient job of diagnosing and fixing the problem with our new KitchenAid Ice Maker.


Great employee





Quick and knowledgeable!




Paul fixed our dishwasher and we are so greatful! He worked with my busy schedule and was timely! I appreciate all his great work! Thanks!


Not happy




Our washing machine is once again not working, less than 24 hours after it was fixed. Unacceptable


Excellent Technicians!!!





Thorough and professional




Paul did a good job analyzing our oven problem, explaining it well to us, and fixing it.


Great Service




Was pleased that Luis arrived earlier than anticipated, and he had finished the repair in the time it took me to wash out the two produce drawers. He explained everything he was doing clearly and was extremely polite and helpful. He even put the drawers back in the refrigerator for me.


Roxanne





Awesome job




Awesome job


Great service




Service man was very nice and did a great job on our washer.


On time and super quick analysis




Cliff did a great job. He had the right part in his hand when he walked in the door.


best experience I've had with repair service




on time, polite and friendly, knowledgeable, solved problem quickly


Great service!




Luis did a fabulous job. He diagnosed the problem quickly and fixed it right away. He was very personable and explained what he was doing and why. Great employee to have!


Quick and Easy





Great Meticulous Service




The repair representative was on time and very focused on repairing my oven. He was neat and wore booties in my house. Thanks!


Tech walked away and never resolved the issue




Aweful service. Tech ignored my wife. Told her there was no issue with the 3 beeps. Even though there is. He called someone they said it was a board but when he learned the cost he told her American Home shield would not cove if he could not verify. Well it made the beeps but he said that was normal. Our dryer NEVER beeps on start up. WE ARE VERY DISAPPOINTED.