Service History

Local Reviews

Rated 4.9 out of 5 stars based on 2022 customer reviews

Map of Austin, TX

Freezer repair





Map of Round Rock, TX

Great Service




Tyler was very courteous, got right to work, and solved my problem quickly. He brought the correct part with him to solve my problem.


Map of Austin, TX

Great guy!




Very punctual! Very courteous! Knew what he was doing!


Map of Georgetown, TX

Great service.





Map of Georgetown, TX

Excellent Service




Arrived as scheduled. Tyler was professional, knowledgeable, and efficient. Problem with inadequate oven heating was quickly corrected. This was a warranty issue so there were no charges involved.


Map of Austin, TX

Great service!





Map of Austin, TX

great service





Map of Leander, TX

great service





Map of Georgetown, TX

Knowledgeable and very professional




Provide a great explanation of the equipment problem, fixed it and it finally works. Last year we had two other company's come in and they tried but didn't fix it. Technical knowledge of the equipment was a number 10. Thank you.


Map of Georgetown, TX

Positive experience, would use them again




Jerry was wonderful, very knowledgeable and was able to diagnosis the problem.


Great service




technician was great!


Cindy




Leo was very knowledgeable and helpful. Extremely good at his job. Will only request him in the future!


Awesome!




Very knowledgeable


Great service




Joseph has been out several times to service my commercials appliances and he's always been very pleasant and professional.


Great Service




Very knowledgeable


Great person that came to my house





Cordilia




Great Service!


Very polite and knows the product well





Great Service but...




Great Service from Wesley; however, this is the 3rd time the part was replaced. Hopefully the annoying loud noise will not return.


Great service..Arrived on time and completed job in timely manner




Would recommend this service to anyone.


Excellent Service




Excellent service.


Great service!





Top-flight Service Technician




Cliff is awesome. He is very knowledgeable and and admirably efficient. He is expert in letting you know what the factors related to your problem are and approaches its solution in direct and effective way.


Very knowledgable and a pleasure to work with.




Steve did the job quickly and found issues I didn't know about and fixed them quickly.


Great Service - Polite - on-time and efficient





Repair person was corteus





Much better service




Much better service


On time quick repair





Thanks very much!




Great service, very gregarious personality, gave good advice for the future maintenance of the appliance to avoid future calls. He did excellent work and was very clear with what he was doing at all times. Very pleasant!


Superior Customer Service




Our experience with Luis was exceptional. He expertly addressed all of the issues we were having, answered our questions with patience and professionalism, and was kind and courteous. Couldn't ask for a better service call. Thank you Luis and Appliance Express!


Friendly and Efficient




Good service. Only issue was confusion with Whirlpool double booking an appointment and sending wrong parts. I had told repairman about double booking but he didn’t straighten out. Part did not arrive on time and repair pushed out. Not sure if mix up contributed to that but sounded like it


Great Customer Service




It was a pleasure to have Joseph to take care of my dryer, he provided knowledge and very helpful tips to ensure my dryer was taken care of and lasted a long time. He called to give a description of himself, since the time changed, and it was starting to get dark outside. He was professional, and you could tell he loved helping others. Thank you Joseph I appreciate you fixing my dryer!!! You Sir are AWESOME!!


Joseph was so knowledgable and friendly




Joseph from Appliance Express did a great job fixing our broken oven door. Better than new. In addition he took the time to give us excellent advice on caring for the appliance and properly calibrating the oven heat and configuring that so it shows reliably from the display. We really appreciated the extra level of service.


Quick in and out





Karen




Jonathan was very helpful and explained things so well. He provided very friendly and competent service.


Great Warranty Service, Helpful Tips




Clif easily diagnosed and fixed the problem with our dishwasher. But he also shared with us several tips that will result in cleaner dishes, less expense, and fewer problems with the appliance. He gave us tips on the appropriate wash & rinse temperatures, method & frequency of cleaning the dishwasher, and use of rinse aids and detergents.


Great Knowledge and Service




Jonathan was very helpful and knowledgeable about my issue. It was really good the way he explained some options and steps to help ensure that I get the best usage out of my appliances. He did a great job!


Great, quick service!




Once they found the root of my problem it was a quick fix. Each technician was extremely friendly and knowledgeable. I appreciated the communication with the dispatch, in order to find a time that met my needs!


Really good experience! Came as scheduled, and very professional!!




We were comfortable having Tommy in our home, confident in his knowledge of our problem and he remedied the problem in a short time. We now have a working icemaker again. We are delighted with the overall professional performance of Appliance Express and will recommend them!


Simple Fix!




Within 5 minutes Tommy had the issue diagnosed, & went to work to correct the problem. He was in & out within 30 minutes. He was courteous, knowledgeable, & professional. We’ll ask for him by name if we need to call again.


Great Service





In Home Service




Called in advance of coming to our home. Courteous to both myself and my wife. Looked and acted professional. Explained in detail the problem and the resolve. I called the office to confirm the price for the repair and was quoted the same price as was given by the in home service person. Overall, very good.


Excellent service





excellent service





Excellent service.





How cool is That!




I had no cool in my fridge and now I do! Hence "How cool is That?"


repair of microwave open was good but exhaust vent was put in backward





Warranty repair





Awesome Tech




Jerry came out to our house on Friday and worked very late to complete the job so we wouldn't be without our washer for the weekend. Very friendly dedicated tech.


Billy




Was a wonderful and convenient experience


Excellent technician




Jerry was professional, friendly, explained the problem with our freezer ice maker and explained the steps he took to correct it. He is the best technician we have worked with.


Steve was super




Steve Cardenas was outstanding. Extremely friendly. He not only solved the problem, but answered our questions and explained what the problem was


Great Service




Lou was personable, professional and knowledgeable. He was able to pinpoint the problem with my microwave within minutes. My dishwasher, on the other hand, was a bit more of a challenge however Lou was patience and was able to repair it and provide tips on better ways to operate it going forward.


Great service





Great service





Great service





Great , quickly resolved the issue , kind , educated, positive




Great , quickly resolved the issue , kind , educated, positive


Warranty service




Awesome service from Cliff.


This is the third time you came out still not working




The moment technician left microwave stopped working.


Excellent Service





Great Service




Easy to set an appointment. Technician was kind and very knowledgeable.


Dishwasher fix and info





Very helpful and knowledgable




The technician was very helpful in providing extensive answers to my questions and concerns regarding our oven. I appreciated his insight and ability to alleviate my concerns.


Very satisfied with explanation, repair





Quick and expert service





Quick, thorough service




Paul did a great job and made sure he understood the problems including those which were difficult to solve like intermittent problems.


Quick diagnosis and repair




The technician arrived at the agreed time, and it took him 20 minutes to diagnose the problem of my dishwasher and repair it. I am not rating cost/pricing of service since the repair was covered by an extended protection plan.


Great service!




Jonathan was very polite, professional and knowledgeable. Highest recommendation.


Great Service




Brandon was friendly, knew what the problem was and fixed it in a flash!


Great service





Disappointing




After speaking to several representatives and coordinating the repair for a washer and dryer, I came home that night to find the exact codes and error messages on my washer and my dryer was making the same noise and as loud as it was before I left. I was assured on the invoice that the technician found four other codes which were never displayed. But I came home to find the 2 codes I called in the request for. After googling the codes, I suggested the necessary repair to the representative as was told they could order the part and it would take several days for them to come back. I’m glad me and google were able to be a part of the repair process. Hopefull, while he’s here, he could actually address the dryer issue since google wasn’t too helpful with that.


Excellent service





Great service




Kevin was very professional, quick and fixed my refrigerator. I would definitely recommend him and Appliance Express


Wrong part




The service was excellent, however the vendor gave the service department the wrong info.


Resolved issue quickly




Luis was great! Found the problem and quickly fixed it!


Fast and its fixed!




Brandon came in, put on booties to protect the floor and got to work. Changed the element and control and then was gone. It took just a short time and my stove works as intended. that is what you want your repair people to do


Microwave light




Robert was fantastic! I was very impressed with Whirlpool's responsiveness and service.


Counter top




The technician was extremely knowledgeable and professional did a great job. Was very polite and answered all questions about the repairs. He did a very good job!!


Bill




Excellent service


Great Service




Scott M. was both professional and courteous, and he helped us solve the issue with our stove.


Outstanding




I have been with Jerry on other jobs, and as usual, he is very knowledgeable and is very thorough


Great service




Will use again. Arrived early and quick!


good service




Brand new refrigerator with two service calls. Whirlpool should be better than that


Great service





Great Service




The staff at Appliance Express are fantastic


Great service




We were happy with the service we received from Thomas at Appliance Express. Dishwasher works great so far


Very knowledgeable and helpful




Steve is personable and friendly. He has helped me with 4 different appliances. Appeared to know exactly what to do


New fridge ice maker




I have been unhappy with Lowes since I purchased my fridge on Oct 24. Lowes has been to my home 3 times after delivery of my fridge and was unable to fix my ice maker. Tyler was at my home less than to minutes, found the problem, and fixed my ice maker. He was very courteous and polite. He is an asset to your company.


Microwave repair




My first time doing business with Appliance Express. I received awesome service beginning with Susan scheduling my appt then calling back to make it even sooner. Then James did a terrific job! Great experience overall.


Great service!




Joseph has taken care of us a couple of times out here in Manor, Texas. Very professional and he has always gone above and beyond. Thank you, Joseph!


Very professional, knowledgeable




Kevin did a great job in a short period of time. Diagnosed problem and repaired . We are very satisfied.


Great Service




The service was extremely superior. From the messages of when my appointment was, to when the technician would arrive to Tyler who showed up with the correct repair part and who fixed my problem in less than a hour. I recommend your company to all


Diane




Excellent customer service. Very professional tech


Great service, prompt arrival




Best appliance repair experience I have ever had. Very prompt. Did the repair on the first visit. Robert was very polite and professional. I would be comfortable with him in my home if my wife handled the service call. Will call for him again next time I need a repair done.


nice & easy




he was polite, fast and fixed the issue, great service. we requested this company due to a very positive experience last time and we were not disappointed


Paul is very good




Paul went out of his way to accommodate my schedule. He’s a knowledgeable technician and I would use him again.


Very informative representitive




Tech was on time, friendly and courteous


great Service




Pleasure having him and his assistant repair my washing machine.


We loved our repairman




Al was awesome. He was so friendly and great with our kid wanting to watch and ask questions. He got our dryer back up and running very quickly too.


GREAT SERVICE




The technican was very professional and friendly and very Competent. I enjoyed him taking the time to explain whar it was he repaired/replaced. Since his completion of the job the unit operates quietly and efficiently as if it was new. Excellent job performance.


Great service




Scott was just wonderful and we couldn't have asked for anything more. Thank you again!


Ice Maker Repair





Very good service




Technician was very polite and professional. Very quickly repaired our dishwasher.


Great service.




Very efficient and great service!!!


Great service




Luis was very helpful and knowledgeable.


Very Helpful and knowledgeable




I was so happy to meet with Diego about my refrigerator. Diego was great, he took the time to make sure I understood what upkeep I need to do to keep my refrigerator working in great condition.


the tech was very informative on this machine




I would recommend


did not do all that was asked




Had two issues - water hammer in refrigerator and ice dispenser not dispensing. Did not fix the ice dispenser - ignored.


Inspect damaged dishwasher received wiith damage to tub and door as well as control panel.





Warranty Work, Great Service





Good, friendly service





Great job





Great service





maintenance supervisor




did a great job !!


Great Service




Prompt, service tech highly qualified, new his stuff with regards to my refrigerators....


i like wes and he did a good job




the service was good and wes was great jim berry manor tx


Great service! Love Clif!





Great service!




Joseph went the extra mile by staying well past quitting time to service my washer. He was very polite and apologetic for having to come by so late.


Arrived on time with great service





Great SErvice, Excellent Customer Services and Attention, Reasonable Prices





Provided excellent service




We would recommend him without hesitation. He was knowledgeable and informative. Very respectful as well.


brandy




great service


Diego is very professional





Great service





A Repairman with Persistence




I recently called American Home Shield for service on a problem with my stacked washing machine. The first company that picked up the ticket arrived with the replacement part in hand, but wouldn't try the repair because the tech said he needed 2 technicians to lift the dryer off the top first. However, when Joseph Cordell, the repairman for Appliance Express arrived, he laid out his tools and straight to work on installing the new door gasket on my washer. He stayed for almost 4 hours to repair the washer, and due to his persistence it's working! I really appreciated the extra effort he showed.


Thank you!




Robert was excellent! Was informative and patient.


Landlord





Great technician





Very informative on do’s and don’t for using detergents





Fantastic Service Experience




Smart, quick, efficient, helpful, and very thorough experience. Will use Appliance Express for our future appliance repair.


Robert




Very pleased.


Steve was great and on time.





Exceptional Service!




Alvin the technician was the definition of professional. He arrived promptly, was quick with his diagnosis of my dryer problem. He explained everything in detail & cleaned up any mess he made, and even some of a mess I made. I will use Appliance Express every time I have a need.


Great service





Melinda





Reliable, knowledgeable and great service!





Service above and beyond expectations!




From scheduling to fixing my appliance the service was great! The technician was a real professional and customer service oriented! I will definitely use them again!


Jonathan dryer repair





Terrific service!




Paul Ready was very knowledgeable and professional.


Now his product and how to communicate with people.





Easy Breezy




Had a refrigerator that would frost up every 2 weeks. Tyler came in, diagnosed the problem and had the part with him. The whole call took 20 minutes and the appliance is working fine.


Quick and Great Device!





Great service.




Great service.


fixed refrigerator.




Great repair guy!


Outstanding Service Company




Awesome experience from initial call to service completion. Thank you guys for being super friendly, honest, and prompt.


Pleased




Friendly, polite, clean ... he explained the process and completed task in a timely manner.


One and done!




Brought parts on first visit and made repairs without a second pass.


Kind and thorough.




Great communication. He was prepared with what “could happen” when fixing our oven and I was so grateful because we did indeed need that part after changing another one.


ONE HAPPY CUSTOMER




I was extremely satisfied with my first experience with your team. The tech was very knowledgeable and skilled. He fixed my dishwasher quickly and it’s working perfectly now! THANK YOU!! HIGHLY SATISFIED CUSTOMER EXPERIENCE!!!


Superior service




I was extremely satisfied with my first experience with your team. The tech was very knowledgeable and skilled. He fixed my dishwasher quickly and it’s working perfectly now! THANK YOU!! HIGHLY SATISFIED CUSTOMER EXPERIENCE!!!


Went the extra mile!




Joseph was very polite and apologetic for running late yet still serviced my washer well after hours.


Betty




Very friendly and professional.


Great service




This repair was a great experience, I would highly recommend this company


Christina




He was great


Great Service and quick in and out




Brandon did an excellent job. Showed up early, but called ahead of time to make sure the new time would work.


Great Service from tech




Wes was very professional and did a great job.


Overheating microwave





Great, friendly service!




Scott was very polite and knowledgable. I appreciated him explaining what the issue was and helping to resolve it quickly. He also helped teach me the best way to clean out my dishwasher to keep it running at its best. Thank you, Scott, for your help!


Bomb dot com




Quick, patient, and explanatory. nailed it


Steve did a great job





Robert




Poor Response Time and Analysis


Great Service





Good Service




Repairman was able to reset the refrigerator and get it working again.


Great Service.




Explained everything.


Wonderful service




Luis was extremely helpful, professional and knowledgeable. I couldn't have asked for a better technician.


If it aint broke, don:t fix it!




Replaced the whole ice maker unit but it was not the problem. Never tested to see why the water was not getting to the ice maker!


Eddie





Fast and resonable




Came prepared bringing the part he thought might need instead of diagnosing the issue then having to go get the part. Smart. Adjusted fridge to a noise I never even noticed.


The repairman was timely, knowledgeable and patient




I will use Appliance Express again when my stove needs to be repaired.


Fantastic and Professional Service!!




I have had someone work on my refrigerator for the last 5 years and noone has been able to correct it until now. Even prior representatives from your company. Gerry C. was able to correct the problem and my refrigerator has never worked better. He was very informative and let me know what he was having to do although it was above my pay grade. I am so impressed by his thorough work ethics and know that you are benefitting from his expertise. Thank you so much.


excellent service, very thorough




He checked He left nothing unchecked and my refrigerator is in as good a shape as when purchased. I


MAYTAG WASHER




ARTHUR WAS OUTSTANDING HAD TO DEAL WITH MY BRITISH WIFE. THIS WAS HIS FIRST ON THIS ONE DEALING WITH HER, HANDLED IT LIKE A PRO. EXCELLENT SERVICE TECH.. 5 STARS ALL THE WAY THANKS ARTHUR ROGER


Very good service





Great




Very good service on time great job


Superb experience




Excellent. Jerry is in the TOP 10 of professional service technicians I have encountered in my career(to put this in perspective, at one time, I led over 2000 technicians in the Maytag All Brand Service program prior to Whirlpool purchasing Maytag and selling the program to Sears. He is a keeper and an asset to your business.


Warranty service




The company is very professional. Al was on time and resolved the problem. I would use them again


Awesome service





Chris





Sarmadkhan




Great Service


Diego was friendly and knowledgeable!





Good techs & lying office staff




When I first received call from Appliance Express, they said they will fix the dryer issue I have. I asked how many appoints will be needed and they said just one. They told me that their technicians will arrive at my house with all parts and leave only after it is fixed. Guess what? When the technician came, he did not have all parts - he had to change side panel and drum and he said that they never carry those even in their warehouse. They need to order parts. It took then more than 1 week before they called to set up second appointment, they said they will call me and let me know when parts arrive but tentatively will schedule appointment. Guess what, they never called to let me know when parts arrived, just showed up at house, The technicians seems to know their job and got replaced the damaged parts. They did a good job, but the office staff seems to be very incompetent. I had also asked the office staff to provide me with 30 to 60 min heads up call as then I can plan to reach house on time, they said yes they will. However, tech always showed up 10 mins after the call.


Great service





Some scheduling issues, but overall good service!




At the first appointment, the technician said he needed additional parts and had to reschedule For another day. On the day of the second appointment I received a call to reschedule, because the technician had called out sick. Unfortunately, I had already made arrangements to be home for the day by that point, but I had to reschedule for a week later. The third and final appointment resolved the issue - and the technician was very friendly and professional.


Great Service




Cliff was on time for my appointment and did a thorough job. He listened to my situation and explained what was going on. He was very knowledgeable, respectful, and courteous.


Excellent service.




Luis called as he was running ahead of schedule. Came early, quickly resolved issues. Answered some questions about other issues. Good experience.


Stove Repair




Quick repair. Arthur knew that the problem was and was able to fix it same da. 🙂


Great service




Excellent service


Great service!




Gerry was great. He fixed multiple issues with our refrigerator and was thorough in explaining everything he was doing.


great service experience





Icemaker Support




Fabulous technician doing an excellent, professional diagnosis and providing solution. Gerry was great!


Great customer service, but poor outcome.




Both technicians were very nice but super upset because it still isn’t fixed and working.


Great service




Great experience


Great Service




They were assigned by AHS after another company messed up our Range Hood and called it unrepairable. Appliance Express took over and fixed it.


Diego





Excellent service!




Tyler did a fantastic job!


Service call




Exceptional service


Karamaljuboori




Good service professional


Great Service





Great service, very knowledgeable





Freezer icing




Did a great job.


Very informative





Great Customer Service





Great Service





Thanks!





Not fixed`




This is the second time I've had someone out to fix this issue of an intermittent and annoying squeak that comes from my new dryer. The problem has not been resolved. I've even provided playback on a video I took documenting the issue to the technician.


Great service technician





Awesome!





Problem not fix




Unfortunately the problem with my fridge wasn't fixed. The guy tried, but the vibranting sound is still a problem.


service as promised




we are appreciative of the professional service delivered to us on our Whirlpool refrigerator by Diego Gomez.


Great





Review - Thomas Lott




Service for recurring microwave failure was good (and professionally conducted). Microwave is functioning again but has failed three times previously due to an unknown root cause - hoping for a permanent fix this time.


Great Timely and Honest Service





Great service, but my ice maker is still not making ice





Exceptional service




Tec showed up ahead of schedule. Very knowledgeable, professional and courteous. Fixed the problem!! Great job!!


warranty service




great service


Jen




He was quick, on time, and clean


Great job!!




The repairman was very nice and got the job done quickly. I was very happy.


ABSOLUTELY WONDERFUL





Great Service




Good thorough service with a smile.


James





Very pleased




Cliff was very courteous and thoughtful. Also very professional thanks


Great Service





Helen




Great service


Great Service





Excellent professional service




Excellent customer service and very knowledgeable.


Hoit




Great employee!!!!!


great company




We have used Appliance Express several times. They have always been courteous, on time, and fixed our problems.


Fridge at Last!




They were early and replaced the compressor quickly. My refrigerator is running perfectly.


Great




Jonathan was professional and informative.


Great service




Scott fixed our problem and did so with a smile and great attitude! Nice to see a pro who is good at customer service!


Super Experience




This was by far the best experience I have had with service personnel since I moved back to Texas. Jonathan was extremely knowledgeable and friendly. What an asset to your company.


4th visit from company and the fridge still doesnt work




The repair work was not successful


Quality service




I was very pleased with the service; the employee who serviced the appliances was neat, presentable, considerate, and very knowledgeable, (This may not be a PC statement about appearance, but it registered with me, "represents dependable service"). One of the first things he did was to cover his shoes before entering the house. This was the first time in my many years a service repair person has been that considerate. I was pleased with the results when I later used the equipment. I have both a Maytag washer and dryer which required service and the service employee was knowledgeable on both products. I had dreaded to call for service because of poor results from other products. I would now recommend Maytag products.


Great Service!




Great Service! Lou was very professional and thorough!


Very helpful!





Great service




The technician is knowledgeable and polite. Good job keep it up!


Excellent Service





good service




very thorough, great communication, professional


Did a great job!




Brandon arrived at the scene, assessed the problem, and provided a quote for the work needed to repair the appliance. Earlier I had priced new units comparable the current appliance. The price to repair the current dishwasher was considerably less than replacing the unit. Brandon did the work efficiently and effectively.


Zack




Great service very knowledgeable and professional.


Referred by home shield




Paul works fast and efficient.


Awesome! Leo was amazing!




I really hope something else breaks in my house so I can get Leo back. I have never had a more professional, friendly, kind, knowledgeable and patient technician. He was amazing.


Great service. Great technicians




Technicians knowledgeable & helpful. Office staff & follow up very efficient. Timely service.


Great, friendly service!




Leo was friendly, polite and was more than happy to educate me on why I had my double oven issue and how to correct it should it happen again. I truly appreciated getting that information!! Great technician.


Still leaking in rear of icemaker.




Installed new icemaker but still leaking in rear.


great technician, fast worker, superb results.




this was best repair we have ever had - Super!


Service you can depend on.





AWESOME




Fantasitic job!!!


Ice Maker Replaced




No cost warranty replacement


Tyler Bare was very polite and excellent at explaining everything to me.




I was very pleased with my service call and would welcome Tyler back for future problems that may occur.


Great experience




Our ice maker stopped Working for a few days and the refrigerator is actually brand new so we called them out to take a look at it. But in the few days between my call and the service day the freezer started making ice again and when they got here they said that they checked everything and it was all working well and sometimes they have seen the freezers stop for a few days fix themselves and then not have any problems again so all in all good experience with a super friendly tech!


Great service!




They came out when they said they would and worked quickly! Very helpful and knowledgeable


Good job,but . . .




Our dishwasher door has broken numerous times. Each time AE repairs it, but we believe there is some design defect. It is NOT user error. We are two mature adults who exclusively use it. We have owned many dishwashers and never had problems. Ever. So the conclusion we are making an error is wrong. Your repairman agreed.


Great Service and Fast Fix!





Great service!!





Great service




Professional


Terrific Service




Several needed repairs were made to my refrigerator and dryer. They included some discovered when he was here. They even found parts for my 35 year old dryer. All the parts were ordered and the service performed perfectly. Very happy with Appliance Express.


Great customer service





Happy Customer





Excellent Service




Knowledgeable, courteous, and fixed the problem with the oven.


superintendent





Great Service




Joe was very professional and went above and beyond for me.


Top Notch




Showed up on time, was personable and did his job while explaining what he was doing.


Very great service





Customer




Very good service. Very knowlegeable service employee. Answered questions, patient had work in very tight utility closet in this apartment. Would highly recommend yout company.


Great Service





Nice but really not helpful




I did not feel like I was heard. I explained the issue with the washer but since the codes didn’t reveal anything, then he didn’t work on it. I realize that he was doing his job but felt that he put the washer results over what I experienced. Overall he was friendly but didn’t put forth effort or express interest in really hearing what I know happened.


Great service





Great Service by a Real Pro





Great service




Luis was very thorough in explaining what needed to be done and he finished in a timely manner.


Dishwasher repair went great




I couldn't figure out the problem, but Lou discovered the problem and fixed it, plus a bit extra. No substitute for experience.


Outstanding service




Very congenial and knowledgeable. He is an outstanding representative of your company.


Great Service




My problem was fixed right away. I was very happy.


Awesome! Thank you!




Great experience. Thank you!


Dorothy





Good job




Great


Service man appeared to know what he was doing




He was pleasant and fixed problem right away.


Awesome





Brandon's Service




Brandon quickly identified and corrected the problem.


Knew what he was doing.




Came with the parts needed . Went right to work. Fixed it likety split.Cleaned up. I said thank you.Service under extended warranty. Slick as that!


Jared




Good service


Fast and prompt service.





Great service




Tyler did warranty repair on our brand new stove. Excellent work and quick response.


Great Service





Great job!




Tyler provided a great customer interaction and resolved the issue quickly!


Amazing service




James drove 35 miles to fix our dryer. He called when he was close, then shook my hand and introduced himself right away when he arrived. He fixed the dryer within the hour and was polite when he left. I'd use James again!


Great service





PapaJoe




Awesome!


Great. He was very professional. I will definitely call again





Great service, was a American Homeshield warranty.




Very polite,just wish they were closer since I live about 45 miles away and they only come this way once a week. Other than that great experience.


Great Service




Excellent communication!


Refrigerator problems




When they fail to cool, not very useful but the guys at Appliance Express have worked to get our Whirlpool up and cooling like a new one. Always courteous and friendly while here too. Thanks.