Service History

Local Reviews

Rated 5.0 out of 5 stars based on 491 customer reviews

Map of Georgetown, TX

Great Service - highly recommend





Map of Horseshoe Bay, TX

Great Serrvice




Tommy was very courteous and very helpful.


Map of Burnet, TX

Great technicians




The first technician, Steve, was courteous and efficient. Appliance Express ordered the wrong part, so we still could not use our range. Today, Thomas Lott was also courteous and efficient and had our range repaired in record time. He showed me the defective bake element and explained what happened. The technicians were excellent, but office staff at Appliance Express need training in customer service.


Map of Round Rock, TX

Awesome Experience




The technician was very thorough and gave me great tips on my new appliances.


Map of Round Rock, TX

Amazing Service and Very Professional




Jonathan was very professional and arrived early within the small window of time I requested. Ice maker was fixed in less than 30 minutes. The customer service woman was very professional as well and very accommodating for my small window of time for the repair. Highly recommend these 2 individuals be recognized for their professionalism. Thank you! My refrigerator repair was covered under the extended warranty from Lowe's which I highly recommend paying for.


Map of Round Rock, TX

Butch




Tommy was great. He called before arriving to let me know he was on his way and called after to let me know the appliance was repaired and is working correctly.


Map of Georgetown, TX

Experienced, knowledgable, respectful service




Clear explanation of issue and quick resolution.


Map of Hutto, TX

Protection plan service call, dishwasher




Timely notice and arrival as scheduled. Quick diagnosis and repair of problem. Technician, Tommy, was professional, courteous, and efficient.


Map of Bertram, TX

Fast and Efficient




Prompt and no wasted motion.


Map of Spicewood, TX

Great service





Great service




👍👌


Great service by Mike




Mike was very open on what to help prevent future problems and suggestions.


Helpful tech!




Tommy was great! Very helpful!


VERY KIND KNOWLEDGABLE, QUICK TO GET THE JOB DONE, ALSO VERY CUSTOMER FOCUSED




THE TECH WAS A VERY KNOWLEDGABLE KIND SERVICE TECH, VERY QUICK TO GET JOB DONE, AND CARING TO MAKE SURE WE HAD HIS INFO FOR FUTURE REFERENCE


Great service, fast, efficient, and friendly.





Great service




Great service


great experience




Tommy was very professional and was on time and knew what he was doing.


Excellent customer service





Very pleased with service and excellent technician.




Had a complicated repair. Technician worked the problem and explained everything to me. Was a pleasure to work with.


Great service




very pleasant young man


Great Service




Quick, diligent and curtious at a reasonable price.


Great service!





Precise on time fast service




Very good service rep


Great service!




Friendly, polite, knowledgeable! Figured prob out quickly and thoroughly explained needed repairs to me


Competent





Great service





Fantastic Service!




Gerry's service calls were great. He definitely knows customer service, troubleshooting and diagnosis, and working quickly. He really listened to my concerns about the machines behavior and then diligently went to work. I will definitely use Appliance Express for any future appliance repair needs.


Very good service




Very helpful; and solved problem


Friendly and efficient service




It was a pleasure having appliance express fix my stove top.


Fridge




Great service.Knew what he was doing


Fantastic customer service! The very best.




Mike was honest, really cared about his customer and went above and beyond to make it the best experience. He asked about and answered all my questions, was knowledgeable, informative and extremely helpful. If I have another need to contact Appliance Express, I would definitely ask for Mike.


Excellent!




Tommy was so friendly & nice. He came in assessed what needed to be done & promptly fixed the fridge!!


Mike Chapman




Great service, Mike was prompt, very polite, and did a great job, highly recommended!


Great service




Prompt arrival - professional service - completed task first time out


Great service




Our 2 year old washing machine stopped working recently and this company was chosen to fix it. The process of engaging them was so easy, the technician, Jerry, came out, on time, friendly and was very knowledgeable. He was able to replace the parts, answer our questions thoroughly and left the area cleaner than when he started. Definitely will use this company again if needed. Thank you so much Jerry.


Great service - Five Stars




Did a great job. Called prior and was on time and called when job completed and explained the problem and the fix.


Great service!





Fantastic service, provided in a timely and efficient manner.




Punctual and friendly.


great service




Mike was very courteous and knowledgeable, He knew what the problem was right away.


Great service! Knowledgeable and efficient .





Super Job




Mike arrived before schedule appointment. He was extremely professional and performed all work in a outstanding manner. He is one of your best employees.


Great service




Gerry was very courteous.


Great





Satisfied with service




Wesley was friendly, professional, and worked efficiently. Very happy with the service I received.


Excellent service




This was a warranty repair. Connor took the time to explain the likely cause of the problem and what he was going to do to fix it. The cause was what he expected and the problem was corrected.


Great service




Gerry work Very hard to help solve the issues with my refrigerator. Very pleased with his expertise and customer service.


Great Service




Diego G. Was very professional and pleasant. Fixed the problem very quickly.


Microwave Warranty Repair




Thomas was on time and professional. Highly recommend!


Very impressed with the level of service!!




Not only was Clif timely and efficient, he went well out of his way to answer all of my questions. He was very knowledgable and professional. I highly recommend the service provided by Clif!


Great service




Tommy , our repair guy , took care of both our service requests in a timely fashion . He was pleasant and answered all our questions as well .


Great service. Repair completed.





Great Service




Very professional. Quickly diagnosed the problem and completed repairs.


Great Service.




On time & completed repair quickly.


Excellent customer service




Very knowledgeable and excellent customer service.


Prompt! Attentive! Professional!





Water Dispenser Repair




Mike arrived in the designated time block. He went straight to work and in less than 20-30 minutes had completed the repair including writing up the invoice. He knew exactly what to do and how to correct the problem and had the spare parts to remedy the problem. He very professional , courteous and knowledgeable. This is the second time I have used Appliance Express and Mike has done them both and did an EXCELLENT job both times. I would highly recommend Appliance Express for your appliance repairs.


Great service




Excellent service. Tommy was great!


Great warranty service




Jonathan is very knowledgeable and answered all of our questions. He and the staff team do a great job!


Nice man. Knew his assessment




Very good


Sherlock Holmes Repair




Super deductive reasoning on natural gas igniter issue. Great work on his part to find the simplest solution. Our service tech assessed the circumstances methodically and solved the issue. He may want to recommend the manufacturer place a “no stacking above this point” on the drawer rails under the oven. Any shifting of pans, cooling racks, cooking sheets, will cause the igniter to be affected.


Customer fulfillment was shown today by Jonathan. He immediately did trouble shooting and repaired my dishwasher




Jonathan is knowledgeable and explains about appl. Customer friendly and even recommended what soap to use. Cleaned up his mess and when job was complete gave reference card. Very efficient and accurate. Jonathan was totally Awesome


Customer




He was a lot of help asked questions about my appliance he awnsered all of them I am very satisfied with his service he was very fast friendly.


Extremely prompt!





Owner




Great experience


Great service




Very satisfied Answered all my questions and made appropriate changes


Mary





Great Service





Mike & Sue's Reefer




Great service call. Clif was a superior technician and Rep. for Appliance Express. He's a "keeper". Super experience for us with Clif. Best wishes to all at Appliance Express.


Great Service




The service was prompt, Mike was very professional and explained what the problem was with the appliance. I am very satisfied with the service.


Excellent service




Jonathan was very thorough in not only finding the fault but finding and fixing the cause of the problem so that it does not occur again. He was very polite and good at explaining everything.


Great Service




Mike was great. Professional, punctual and great service.


Quick courteous service




I was provided with quick professional service. My ice maker went out and needed to be replaced. Technician Mike Gomez had the part on hand. Technician took the time to explain the issue as well as my warranty information. He even worked around my mosey cat and curious dogs! Thank you Mike! I will be sure to refer you on our neighborhood FB.


Outstanding Service





Great job




Mike called to let me know he was on his way. Showed up when he said he would and did the work. I wish all companies worked this well and had such good employees.


Great Service




Great Service! Also, thanks for the awesome advice for prolonging life of my appliance.


Great Service




Very professional, and fast services.


Mike




Daniel did an excellent job of explaining exactly how the oven works and how it should be operated.


Denny




Carlos is experienced and professional and always on time


Washing machine repair




Very fast diagnosis and repair process.


Great job very informative




Great


Excellent Service





Dishwasher




The service person was very professional and knowledgeable.


Very Knowledgeable Technician




Jerry was extremely knowledgeable about the workings of our dryer and explained everything to me as he worked on it. Fixed our problem in a timely manner and was very polite. Would request him again.


James




Great service , and the technician was extremely knowledgeable and looked like a professional even when he was walking up the sidewalk to our house. Very neat, trim and looked like one of those servicemen you see on TV with his appearance. Got us back in business with our micro wave in a matter of only 1/2 hour and at no charge since it was under warranty for two years & purchase date was 10/15/15. Thank you for your expeditious handling and service work. If needed for repairs to whirlpool appliances and plumbing requirements, Appliance Express will be our first call.


Outstanding customer service





Excellent




Excellent tech identified problem quickly


Cliff was outstanding!




Clif arrived Horton before my scheduled window and called when he was in route. He explained exactly what was wrong with my dishwasher and gave me some great tips on keeping it running smoothly especially with our hard water. He talked to be about which detergent I was using and how much I should be putting in. I’m so glad he did because we have a water softener and I was putting in too much soap. Just a first class professional. Thank you Clif!


Very good service and repairs




Trouble shooting via your technician was spot on my. Repairs by your service technician was promptly done. Thanks


Brook




Great service..friendly technician


Lemak




Great service


Technician really took the time to understand the problem




Tommy spent time analyzing our washer problem, running through several parts of the cycles, listening to what was happening, and was able to fix an intermittent problem. Very satisfied.


Very Pro




Showed up on time. Explained everything. In and out no problem!


Craig




Great service! Very professional and courteous.


Great Service




The technician was fantastic! Very friendly, unobtrusive and prompt.


Great service





great service





Great service




Michael did a great and fast job.


Thorough and Professional




We had a great experience with the Appliance Express team. We had a warranty repair due to some damage during the storm. The team was professional and kept us updated on the status. Paul was very knowledgeable on the brand and took great care with our fridge and in our house. Two visits were needed to complete the repair; Appliance Express used technology to confirm the appointment and gave us a narrow timeframe for arrival. That helped with our planning. Overall the experience with both visits was very positive.


Competent,courteous technician,expensive!




Cost more than I expected


Anna




A great experience...I had a lot of questions and Connor answered all of Good Morning!. Very professional , smart and most helpful.


Appliance Express




My technician Jerry C. was Great! He was throurgh,personable and professionable!!!! GREAT SERVICE! Recommend highly!!!


Awesome and fast service





Excellent service




Diego very courteous a knowledgeable. You have an excellent employee here. Thanks for a job well done.


Mike provides excellent appliance service




Mike from Appliance Express is very good at problem diagnosis and solution. An outstanding serviceman.


Very courteous, professional and knowledgeable.





Very courteous, professional and knowledgeable





Very courteous, professional and knowledgeable





Competent, efficient service.




Technician was polite, communicative, thorough. Good job!!


Frig repair




Jonathan was efficient, and skilled. The repair was accomplished quickly and wonderful clean up.


Amazing




Fantastic


Good price, awesome service





Great Service





courteous technician




I was happy with the new cook top. Thanks! If this one doesn't work out, I hope to upgrade with another one and just paying the difference. For n ow, it's all good.


Adam Mitchell




Jerry is awesome!


Service Technician is the best




Mike is an awesome technician- fast, knowledgeable, and friendly! I will continue to use Appliance Express for my repairs.


Elva




Excellent service & Thank you!


Jean




He was great and very efficient


Bill




Awesome


Great Service and Communication!!!




I have worked with previous companies and I will say this was one of the best ever! The company was clear in communicating my appointment time and what I should expect. It happened just like they said. It was truly refreshing to have a company value my time and was willing to work very hard to communicate with me. Awesome!


Barbara




Amazing


Microwave





Very nice service man. Timely and caring





Mrs. Leslie Banks




Excellent service. Courteous repair guy. Helpful info about using my washer, cleaning washer. Calling into get appointment took over an hour on hold. A real bummer.


Leo was great to work with!





Great Service





Great service!




Wesley was awesome. In fact all three visits I have had from this company have been top notch! I am very impressed. I do not say that lightly!


Excellent Customer Service by Joseph Cordell




Joseph was very professional and patient with handling the problem with our refrigerator. He is very knowledgeable and shared tips on how to care for other appliances. Thank you Joseph! Overall communication with Appliance Express was awesome! Very prompt and responsive!


On time and very friendly!





Excellent, fast, competent service




Will use Appliance Express again. A little hard to reach by phone, but super service after that. Appreciated Jonathon's competence and demeanor.


trustworthy




Daniel is an engaging, efficient, knowledgeable technician. He asks what is the problem, explains what the problem is and how to repair it, as well as how long it should take to repair. If parts are needed, he explains why he cannot repair it that day and lets you know when he will be back with parts. Trustworthy is the word that describes his work ethic.


Excellent service




Cliff did an outstanding job in servicing our refrigerator. He was knowledgeable and professional and took care to ensure that our floors and cabinets remained untouched during the repairs. There was some delay in getting the necessary spare parts, but that was beyond his control.


Very pleased with Appliance Express




Great timely response to a warranty-covered issue with my microwave. Gerry was on-time, professional, and provided fantastic service. I'd use Appliance Express again.


Prompt, courteous service! Washer back to normal. Thanks.





refrigerator




awesome


Kerr





prompt & great service




only issue I have is with the scheduling. had to be on the phone for over 35 minutes to notify the problem.


Great Service




Prompt service.


Bryan




Awesome Service!!!


Prompt, efficient service





Outstanding service!!!




Jerry Caldwell is absolutely excellent. He not only made the needed adjustments to our cooktop but gave us a number of tips regarding more effective use of our dishwasher and cooktop.....information that we were never provided by others. This is the best appliance service we have ever experienced.


Dave




The office staff (Susan) and the technician (Daniel) were very professional, on time, and did a great job!


Tinh




These guys are prompt and professional!


Trudy




Great service.


Great service!





Nice professional respectful person




Great


Awesome service





Repair




Great


Timely and Reliable Service





Excellent Service!




Mike from Appliance Express called before his appointment to let us know when he would arrive. He then arrived on time, completed the repair very quickly and did not make a mess in the process. Highly recommended!


Great service




Wonderful service technician. Polite, efficient and on time


SA




Great


Renee Andrews-Smith





Built-in refrig alarms




Well prepared for service call. Had all necessary/required parts. Installation quick; technician very professional.


Awesome!





Professional & Courteous




Mike did a Very good job in repairing our microwave. We were very pleased.


Quick Service




Clif did a great job with install, and was friendly and informative.


Great service




Jonathan Short was, Kind Courteous and very professional. He did a great job! Thanks to him, you have a new loyal customer.


Kim




Excellent,professional and prompt!


Great service




Repair tech arrived on time. He was professional, polite and knowledgeable. He had the ice maker back up and working in less than an hour.


Great service





Great service, very friendly, good with our dog




I would recommend this service


Professional repair guy, on time and fast service.





Super Service




Explained everything, replace what needed to be replaced in a very efficient time. Very courteous


A& great service & attitude both




A &. Great service & attitude both


Great service




The technician was personable informative and solved the problem. He is wonderful!


Emilie Richardson





Mike did a great job




Thank you for being so prompt and pleasant


Great Service!




Jonathan Short was on time for the appointment, courteous, and professional. He provided quick and excellent service, as well as tips for future reference. If I have any problems in the future, I will be calling Appliance Express!


Great Service Tech




Mike has been coming out to Haven South ,doing all the warranty work for our Whirlpool appliances .I will continue to use him for future repairs .


Top Shelf Service!




Clif was here before I got home. Was ready to get to work with a smile and a handshake. Even stopped to say hi to the dog. He did a fantastic job, and we have a fridge that is running like a top. The whole staff is great. If you have questions on the appliances in your home call them. Bar None!


Great service




Paul was terrific. Prompt, friendly and informative. Didn't mind me asking questions. He was fast and knowledgeable. Even my dogs liked him.


Great Service.




Appreciate the convenience of scheduling and the reminder. Clif was pleasant and knowledgeable. Would use Appliance Express again if the need arose.


Terrific Home Service Representative




Steve called prior to arriving. He announced himself before I opened the door. I felt more secure with this introduction. Steve worked on my washer 1st & told me the cold & hot hoses were reversed. He corrected this for me. He also said that there was too many suds. Guess that is why I buy detergent so often. I will correct the amount I use & save money. He confirmed that the washer is spinning correctly. Steve then took apart my dryer, showed me the dirty buildup inside & proceeded to vacuum the inside. It looks so clean now. I did myself a favor by calling Appliance Express & was very impressed they sent Steve to my home to ensure my appliances will work more efficiently. He is a very confident & pleasant man.


Highly recommend!




Luis was awesome...very knowledgeable, and corrected the problem that the previous service company failed to fix.


Great,efficient service!




Everything went smoothly. Very nice service and repairman!


Luis was provided prompt, outstanding service




Luis was polite, prompt, & professional. He fixed our refrigerator quickly and was an excellent source of information of how to care for our appliances.


S.




Excellent service


Very good setvice





Ali




Extremely satisfactory service.


All excellent




All excellent


Awesome Service!




Clif was very knowledgeable and super helpful fixing our washer issue.


Erika





Great service




Jonathan was on time for the appointment. He was dressed in business attire looking very professional. He quickly diagnosed our problem and gave us excellent advice to keep from it happening again. I could not be more happy with the service he provided.


Thank you, Mike!




Mike explained numerous things about my washer...he was very thorough and patient with my questions...ONLY concern----- I called Whirlpool on Monday ( washer was under warranty) & was referred to Appliance Express. They gave me a window of time from 1-4 on Friday. On Thurs., I rec'd an email stating a tech would arrive Fri between 3-6. At 3 p.m. Friday, a lady from AE called to cancel the appointment & reschedule it for Monday morning....I was not thrilled to have to wait a full week to get some help.....However, Mike did arrive promptly Mon. morning and took care of the situation. He was excellent.....The one week wait was not soooo excellent!


Very Knowledgeable




Jonathan was very knowledgeable about my Whirpool appliances.


Excellent service




Both techs that came were very knowledgeable and helpful. Although they couldn't fix the problem(builder mistake), they tried to make it better until it could be fixed.


Great service!




Great job. Arrived on time. Explained thoroughly what the problem was and what they did to fix it. Highly recommended.


Great job Mike




We need more Mike Gomez' in this world! Great guy. What we also need is better quality control on the part of Whirlpool. Our old Amana that we replaced was 17 yrs. old and still working. This Whirlpool is only 9 mos. old and has problems. Whirlpool needs to have the repairmen stocked with parts on the truck (or provide quicker delivery of parts to the repairman). We had the hassle of being without a nice $2,000 stainless steel Whirlpool refrigerator for 11 days (Time it went out,8/6, time to get 1st appt. 8/10, order parts, then get them installed 8/16). Come on Whirlpool, up your game on quality control.


Great Service!




Quality Service


Excellent service




Tony the technician was very polite and new what he was doing. Great service


Carla




Carlos did excellent job, courteous and knowledgeable.


Good Service




Very pleasant young man who came to my house to do the work.Quick and efficient


Gladys




On time and knowledgeable


Satisfied customer




They were able to squeeze me in to accommodate my schedule. Mike arrived on time made the diagnosis and had the oven repaired within a fairly short amount of time. Very professional. I would highly recommend them.


Excellent service




My service man Connor was prompt, professional and had my washer repaired in record time. As it is under a service plan I cannot rate the pricing.


Very knowledgeable and customer oriented!




We have had several issues with a new oven. It has been very frustrating because we bought a higher end appliance based on our previous experience with the Jenn-Air brand. Since the purchase in late January we have had four service calls. While not happy with the need for numerous calls in a relatively short time, the servicemen have been great to work with at each visit.


Great prompt service




Jonathan was very efficient and courteous.


JennAir Steam Oven




My steam oven stopped working and Appliance Express came out to service it. They were persistent in contacting me until the appointmentment was made and received an email confirming the appointment and a reminder in advance. Their auromated system also called me the day of the appointment 30 minutes before the repair tile window so I didn't have to sit here all day waiting. The repairman was professional and friendly. He took the time to explain the diagnostic tests to me and then explained the results of the diagnostic tests. Once he realized that I have a technical background, he explained the electrical engineering inside the oven. I felt comfortable that I had a repairman that understood my oven and took pride in his work.


Professional Service




Wesley provided the level of service that ought to be expected, and provided, but too often is not. I would recommend him, and his company without reservation.


Great service





Prompt. Professional.




Very professional. Prompt. Would use again.


knowlegeable and efficient




We were very satisfied with the service Mike performed in getting our washer repaired. This included the advice he gave us in deciding what we needed to do to remedy the problem. He was well trained, professional and friendly. And I would definitely recommend Mike and your company to friends and neighbors.


Great service




Was on time and was very quick


Appliance Service Call




Very nice to have a technician that showed up on time and took personal interest in ensuring that we were fully satisfied with the repair and went above and beyond to ensure we were familiar with how to optimize and properly maintain our appliances.


great service





K




Mike Gomez did an outstanding job in taking care and repairing my new refrigerator.


terrific service




On time, courteous, knowledgeable----great experience.


Great service, very knowledgeable technician




Fast service, very thorough, very knowledgeable technician explained the problem very well.


Laura




On time, knowledgeable, friendly, efficient and thorough!


Perfect Service




Connor completed a full job. 100 % great service. Explained it well. Thanks so much!


Jean




Steven is an excellent repairman. He was very efficient and I felt like I could have confidence in him.


The Best




Fantastic job on repair as well educated me on how to properly use and care of appliance. Best repairman I've ever met.


Great service




Technician arrived on time, as very knowledgeable, and had everything fixed in 15 minutes.


Excellent service




My repairman was not only efficient and well-qualified, but was also very thorough and knowledgeable about the issue/cause of the problem. He possesses excellent interpersonal skills and is a credit to your company. I would not hesitate to recommend Appliance Express to others.


Profetional




He was fast and very professional!


Oven on fritz




Super service, super guy.


Tommy did a superb job , very friendly and attentive to our questions. 👍😀




I'm very satisfied with Tommy's job. I never believed in extended guaranties. But now I'm extremely satisfied with your service and quick attendance to my needs. Thank you.😀👍👍👍


whirlpool gx5shdxtq00 - hot fridge - cold freezer repair




Thomas did a super job solving the problem at a reasonable price.


Jeff




Very friendly & professional!


Great Service




Our washer was repaired in a timely manner and your customer service was top notch.


Micky




Excellent Service


Awesome Honest Service




Tom was great he can in an assessed my issue and explained what needed to be completed in order to correct the issue.


Great service





great service




The technician arrived on time was able to detect the problem very quickly and fixed it. Great job, very pleased


superb





Great service




Good job


On time and friendly service.





on time and efficient





Mike Gomez is the best service tech I've ever had




Mike couldn't have been MORE knowledgeable or professional when he came to he house today. Best appliance repair experience I've ever had


Truly Professional Service




Best I/We have experienced in the last 45 years!


Excelent!




Mr. Morales was timely after receiving the canned call he was on his way. The refrigerator is still under warranty. He adjusted the glides and didn't ask for a hair dryer which the first repair man did. Mr. Morales seemed like he was much more capable to do repairs. I will see if this corrects the problem other wise I will be calling again.


Kathie




The technician was very nice and very knowledgeable tyvm for sending Mr.Gomez .....


Great Service




Steve was very knowledgeable about the product. He was able to fix the problem quickly. He was very polite, would not hesitate to call him if we have any other problems.


Great service, although delayed





Excellent service




Excellent, fast service.


Great job





Another nice experience




Thank you again to Appliance Express. Timely scheduling, prompt, courteous, and professional service!


Clif is awesome




Clif has a great attitude towards his work and he loves what he is doing. Although, out issue turned out to be simple, he was very kind to explain things in detail and also answered other appliance related questions I had. Thanks Clif


Mike





Great Service





Good results




We highly recommend his services,


Efficient, knowledgeable and on time.




Was very satisfied with the technician and the prompt repair.


Great service




Thanks Connor Montgomery fixed my gas range problem with good problem solving skill, care and excellent attitude.


Excellent experience




Louis could not have been more helpful. He was very patient and knowledgeable I would highly recommend him as a technician


Great service




Very knowledgeable


Kim




Great service!


The Best




On time, professional, offered great advice & tips for my appliances.


Solid technical knowledge of product





Was there timely and did not take him long to fix problem




Was very pleased with complete service we recieved


Great service through a long haul




This was the fourth visit required to fix our fridge, but Appliance Express has been awesome to work with. Luis was fantastic, on time, an utter professional and completed his work quickly and with a smile. It's been a long journey to get our refrigerator working (2 separate problems, one mis-ordered part), but overall pleased with the service.


Trustworthy, friendly and knowledgeable.




I have had different servicemen from Appliance Express at various times for different appliances. I have ALWAYS been very, very pleased with the results. I trust them.


Expertise and professionalism




Jerry was knowledgeable, courteous, and enthusiastically helpful


Dryer repair at the Weck house




Mike Gomez did an awesome job, he showed me exactly what he was doing and explained why every step of the way. He did such a good job and explained it so well I could almost do it myself next time.


Very pleased...




Mike was on time, friendly and professional. He did a nice job...


Bill




Couldn't be better!!!


Knowledgeable and Customer Oriented




Tommy made a convenient appointment with me and then called to confirm if he could arrive early. Yes; great. Then he listened to my issue with the washer and did not immediately assume I was nuts. Then he worked on the starter problem and discussed it with me. We think we arrived at a working (?!) solution. I appreciated his attitude and his knowledge. Thanks for sending him.


Fast, friendly, and excellent service!




Mike Gomez was on time and came prepared with a new part. The dishwasher was fixed with one trip. I will definitely refer Appliance Express and Mike Gomez.


Fantastic service




Appliance Express is a wonderful customer oriented service business. All of our experiences with AE have been great, and Jerry was fanstastic! Expedient, courteous, personable, and honest.


Great experience!!!




What a stress free appliance repair!!! Clif called 30 minutes before he arrived and was there right on time. He was pleasant and very informative. He had my range fixed in 30 minutes and had everything all cleaned up as well. Appliance Express has a whole folder with their information as well as what was done on my range. Great job!!!


Excellent service




Came on time. Very knowledgeable. Friendly.


warranty service





The Iceman Cometh




Cliff ran the diagnostics and pinpointed the problem right away. Great stuff. Even better that it was under warranty.


Great service




Very professional and knowledgeable service


Outstanding,punctual service. Great knowledgeable technician. Expert with repairs of Whirlpool.




Gerry was so helpful explain ing the workings of my new he washer. Very knowledgeable.


Excellent service!




The technician is as both knowledgeable and friendly -- a fabulous combination.


Great service





Great Customer Service




Jerry was very professional and helpful. He is very knowledgeable and took the time to explain to us all that we need to know about the oven. We would certainly ask for him to come back in the future for any service call if needed.


Great Service!




Gerry was very thorough and professional. He explained the problem and how he repaired it in detail.


Great service




Friendly, informative, prompt technician took care of my appliance problems right away!


Great Service!




Thomas did a wonderful job, he listened carefully to what the problem was and found the problem and had the part to do a replacement with him. I really appreciate his expertise! Many thanks to Thomas and Appliance Express!


Excellent and professional service




From the initial service order to the final completion of the 2-step job, Luis took great care of us.


Excellent Service




Jerry was quick enough to identify the problem. He also talked about best practices in terms of maintenance, which was very informative to us. I would prefer him every time...cheers 🙂


Thank you





Quick diagnosis and solution




Jerry (Gerry) was friendly and knowledgeable.


Excellent Service!




Jonathan was the service tech that repaired my dryer. While he was repairing my dryer, he explained what he was doing and offered helpful tidbits of information to make my dryer as well as my washer to run more efficiently. I would highly recommend this company to service your appliances.


Polite, efficient and explained problem and solution




Mike knew exactly what to do and did it efficiently. He was polite and cleaned up after his work. He also explained how to avoid the problem in the future. Would recommend this company anytime.


Considerate & Helpful




Appreciate the service call for a simple fix without being made to feel stupid for not knowing how to do it myself.


Great Service




Jerry is excellent! He not only fixes the appliance(s), he also gives us tips to prolong the life. He goes above and beyond and is incredibly knowledgeable.


Great Service, super friendly! Very Knowledgeable





Great Service




Jonathan was very professional


Rkneckel




Prompt, professional, and courteous service. So far issue appears to be corrected.


Great job.





Excellent service call




Knowledgeable tech that got us back up and running very quickly.


Excellent service




Gerry Caldwell was great, knowledgeable and efficient, and quick..


Warranty service work




warranty work. No cost


Great Service




Jonathan Short was extremely polite, empathetic, and willing to help with my new stove, and my cabrio dryer which is now three years old. His great attitude and service almost made me forget how much I hate that dryer! Thanks Jonathan Joyce Godfrey, Every Appliance Whirlpool


Excellent service




Jerry is very professional and always does a good job


Great service, very polite





Nailed the problem in seconds!




Tommy's great--the only one who finally fixed the icemaker last time. This time it was just dust, and I learned something.


Jackie




Great service, very professional, explained issue thoroughly.