We serviced a
FRIGIDAIRE COOKTOP
Model FFEC3024LB1
Near San Marcos, TX 78666
Tyler L
Job Details: 05/06/2022
"Arrived on site for complaints of no power. Found breaker tripped. Also noticed breaker is very loose. Advised customer to have inspect breaker. Once breaker was turned back on, power to unit was restored. Tested all elements and unit is working correctly. Checked voltage and all is good. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Leander, TX 78641
Kimo
Job Details: 05/06/2022
Arrived onsite for washer making banging noise when in spin. Upon inspection I found that the drain hose was hitting the back of the unit causing the noise. I also adjusted the feet because I and the cx noticed that the unit was vibrating a little bit too much. After performing these adjustments and testing unit I found that the noise and vibration was gone. Cx as witness. Job complete
We serviced a
GE REFRIGERATOR
Model GSH25JFXBBB
Near Leander, TX 78641
Kimo
Job Details: 05/06/2022
Arrived onsite for refrigerator not cooling. Upon inspection I found ice/ frost buildup on the evap causing poor airflow and the heating element blown.I customer 451+ to replace the heater. Customer agreed. And I installed new heater and tested unit and and found unit operating as designed
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Leander, TX 78641
Kimo
Job Details: 05/06/2022
Arrived onsite for dryer not heating. Upon inspection I found that the dryer was not getting a full 240vac at the wall. I check the breaker and found that it was partially tripped I resent it and tested unit and found unit operating as designed. Job complete
We serviced a
FRIGIDAIRE OVEN
Model FFET3025PSD
Near Killeen, TX 76542
David Z
Job Details: 05/06/2022
"Arrived on site to diagnose oven that is not heating properly or evenly. Ran unit, both upper and lower and verified proper function. Checked calibration and found upper oven is off by about 5 degrees, lower oven is 15 too hot. Advised on how customer can calibrate unit to dial it in, and made small adjustments. Unit now working as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MHWZ600TW01
Near Liberty Hill, TX 78642
Kimo
Job Details: 05/06/2022
Arrived onsite for washer not going into spin. Upon inspection I found that all other functions work. Tested motor at the connections at the control and found it good. Which points me to the console being the issue. To replace the control compressor Agreed I installed news control at tested unit and found unit operating as designed customer in with card. Job complete
We serviced a
GE DISHWASHER
Model GSD3600G00BB
Near Liberty Hill, TX 78642
Kimo
Job Details: 05/06/2022
Arrived onsite for DW not draining upon inspection I found that the drain hose had a restriction in it which I cleared. The I check the drain solenoid. And found that it would leak when ever it is arrived. I replaced the motor assembly and tested unit and found the unit operating as designed. Job complete no leaks.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS2
Near Pflugerville, TX 78660
Cliff
Job Details: 05/06/2022
Arrived on site to replace control for dishwasher. Replaced control and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
LG REFRIGERATOR
Model LSXS26366S/02
Near Florence, TX 76527
Gerry C
Job Details: 05/06/2022
"Arrived to inspect no cool. I found the compressor and all fans operating as they should, but the evaporator at the capillary tube was only down to 65F. The high side discharge was room temperature with the compressor running at high speed in test mode.
We serviced a
SAMSUNG WASHER
Model WF42H5200AP/A2
Near Killeen, TX 76542
David Z
Job Details: 05/06/2022
Arrived on site to diagnose washer that had some black residue around the door after a cleaning cycle and made some noise. Advised customer on what the buildup is and how to properly clean it. Ran clean washer cycle for 30+ mins and found no abnormal noises or failures. Unit working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Killeen, TX 76542
David Z
Job Details: 05/06/2022
Arrived on site to diagnose refrigerator not making ice. Checked unit and found icemaker cycling properly and calling for water. Found no supply line connected. Advised to purchase and install a supply line and unit should work fine. Call complete.
We serviced a
KENMORE FREEZER
Model 253.2244242
Near Granger, TX 76530
Gerry C
Job Details: 05/06/2022
"Arrived to instal previously diagnosed and ordered parts. I found the issue was the door gasket was gapped along 75% of the bottom of the door and there was a 2 long gap that would not seal when the door was closed. The light switch was near the affected area and moisture incursion the likely cause for flickering of interior lights. I tested the defrost timer by putting a line on the test knob and it showed movement after several minutes. The defrost circuit was 38 ohms and is intact.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pflugerville, TX 78660
Cliff
Job Details: 05/06/2022
Arrived on site to diagnose a dishwasher that is not cycling. Found float switch not operating causing error code. Replaced float and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Round Rock, TX 78681
Vincent
Job Details: 05/06/2022
"Arrived on site to inspect icemaker not working, inspected unit and work area. Found icemaker not producing ice as water have gone into the electronics causing it to corrode. customer 122 parts 955+ / Customer agreed to repairs. Install new icemaker and tested unit is operating as designed. No water leaks detected during service. Job completed"
We serviced a
WHIRLPOOL DRYER
Model WGD8500DR1
Near Austin, TX 78746
Wesley
Job Details: 05/06/2022
Arrived onsite and disassembled unit to test for cause of not heating and found the thermal fuse had blown. Replaced fuse and tested unit. Good airflow and heating properly. All checks good. Charged for fuse. Unit is now operating as designed.
We serviced a
WHIRLPOOL OVEN
Model GSC308PRS01
Near Austin, TX 78746
Wesley
Job Details: 05/06/2022
Arrived onsite for touch panel error code and oven not working. Found f2e0 error code and cleaned the ribbon cable and retested. Unit is now operating operating as designed without recurring symptom while onsite. Advised customer on the repair. All checks good.
We serviced a
SAMSUNG DRYER
Model DV50F9A8EVW/A2
Near Austin, TX 78727
Justin
Job Details: 05/06/2022
Arrived on site for a dryer with no heat. I found the element bad. I replaced the element and tested the unit. The unit is now working as designed. Call complete.
We serviced a
LG REFRIGERATOR
Model LSXC22486S/00
Near Leander, TX 78641
David S
Job Details: 05/06/2022
"Arrived on site for fridge not making ice, the customer stated the unit is working and would like it looked at when it is failing. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Leander, TX 78641
David S
Job Details: 05/06/2022
Arrived on site for ice maker not harvesting. I inspected the unit and work area. I tested the icemaker and found it harvesting and filling with water. I did a temp test and found the freezer at 5 degrees. I found the unit set to the highest temperature. I set the unit to the recommended setting. I explained to the customer the unit wasnt reaching harvest temp due to the temperature setting. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ03
Near Austin, TX 78727
Justin
Job Details: 05/06/2022
"Arrived on site for a refrigerator with the LEDs on the top of the RC out, and the ice dispenser jamming up. Upon arrival the customer stated that when dispensing ice maybe once or twice a month it will dispense to much ice at once and clog the dispenser. I checked temps and found the FC at 3?F, the RC at 40?F, and the IB at 13?F. I tested the dispenser and found it working as designed. I then verified none of the ice was clumping up and all gaskets were sealing as designed. I found no failure with the dispenser. I then found the LED bad and the customer for the part at 002 and 955 /. The total coming to 193 after . The customer aepted. I installed the new LED and the unit began working as designed. I the on . Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
David S
Job Details: 05/06/2022
Arrived on site for upper dishwasher rack rusting. I inspected the unit work area. I found the upper rack rusting and the bottom rack in good condition. I replaced the upper rack. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78745
Scott
Job Details: 05/06/2022
Arrived on site for poor wash performance. Ran diagnostics got off balance load and suds errors . Found washer was not level and wobbling . Readjusted feet on unit . Also found customer wasnt using an HE detergent. Did instruct on soap usage . Reran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Kyle, TX 78640
Tyler L
Job Details: 05/06/2022
"Arrived on site for complaints of ice build up in freezer. Found frozen over drain,causing water to spill over and freeze up all over the bottom liner. Cleared away ice and found food debris stuck in drain. Removed debris and remaining ice build up. No other issues at this time. If issue continues we will need new drain tube. No water leaks detected, job complete."
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near New Braunfels, TX 78130
Andrew
Job Details: 05/06/2022
"Arrived on site to test unit for not heating. Found bad heating element. Replaced element and cleaned excessive lint from interior of unit. Tested unit, unit is now working as designed.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near New Braunfels, TX 78130
Andrew
Job Details: 05/06/2022
"Arrived on site to test unit for over filling. Ran diagnostics multiple times with no signs of any leak. Ran normal wash and still no leak. Removed pressure hose from tub and verified air dome not restricted. Pressure hose not showing signs of damage. Spoke with tech line and found no issue, not one drop. No leaks detected at time of service. Job complete.SR#7733599364"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Temple, TX 76502
David Z
Job Details: 05/06/2022
"Arrived on site to follow up on washer that was not spinning or agitating, even after shifter was replaced. Examined under unit and found gearcase oil was splattered and caked into the belt, which slippf the cam and motor. Advised customer we need to replace the heavily leaking gearcase, cam and belt to complete a proper repair on unit.
We serviced a
IKEA REFRIGERATOR
Model IRS335SDHM00
Near Georgetown, TX 78626
Gerry C
Job Details: 05/06/2022
"Arrived to inspect cooling issue. I found no airflow within the FC and exposed the evaporator. The fan had line VAC present and showed Mohms. I removed and replaced the evap fan and tested. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM1
Near Temple, TX 76502
Jonathan M
Job Details: 05/06/2022
"Arrived on site for a dishwasher that is not washing dishes. Inspected unit and work area. The customer advised that the unit will not dissolve his soap and his dishes are not getting cleaned. Ran the unit through diagnostics and found the unit filling but not recirculating water. the customer for the repair and the customer initially the . Replaced pump and motor assembly and tested the unit. The unit began to work and operate as designed.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Austin, TX 78724
Scott
Job Details: 05/06/2022
"Arrived on site for washer not spinning . Found pulley on motor had failed . Replaced motor . Ran diagnostics all checked normal . Part - motor still covered , . Job complete . No water leaks detected at time of service on washer . Did recommend to have a look at shut off valves due to some leaking from stem . Job complete"
We serviced a
MAYTAG DRYER
Model MED6230HC2
Near San Marcos, TX 78666
Tyler L
Job Details: 05/06/2022
"Arrived on site for complaints of unit not working correctly. Customer states that only time dry works well. All other cycles the digital timer will count up instead of down, then stop and clothes are still wet. Ran test cycles and verified that is what is happening. Inspected ACU and console and found no loose connections. Will need new console to complete. Ordering ACU as well. ; ordrng 1 W11406679 (Console) and 1 W11525996 (ACU)"
We serviced a
GE REFRIGERATOR
Model TFX20JRBKWH
Near Lockhart, TX 78644
Joe Z
Job Details: 05/06/2022
Arrived onsite for Not cooling freezing. Upon arrival the only thing operating was lights and ice dispenser. There is no voltage to compressor or any of the fans. Called SW for assistance. SW recommended replacement of defrost timer. Replaced defrost timer and still having issues. After further diagnostics. Found that temperature control needs to be replaced. Found that the control is discontinued. Will need to inform AHS. Job complete ; ordrng 1 WR9X499 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Austin, TX 78741
Scott
Job Details: 05/06/2022
"Arrived on site for no cool fridge . Both sections room temp. Compressor making very loud buzzing sound then would kick off . Replaced start relay and cap. Still doing same thing . Pulling 7-8 amps Ordering 600 sealed system repair ordering W11370574 Compressor, W11578004 Evaporator, W11504415 COUPLING 8/8 NR-MS-00, W11504431 COUPLING 7/5 NR-MS-00, W11504416 COUPLING 8/6 NR-MS-00, W11504445 COUPLING 5/4 NR-MS-00, W11504436 COUPLING 6/1 NR-MS-00, W11506619 COUPLING 8 NK-MS-00, W11504450 COUPLING 4/1 NR-MS-00, W11506635 Aess Valve WPW10143759 UV Drier, LOKRING/LOKRING, NITROGEN/NITROGEN, R600KIT/R600KIT.Weight 3 hrs . Not hooked up to any water . Call to set return ; ordrng 1 W11370574 (Compressor,) and 1 W11578004 (Evaporator,) and 1 W11504415 (COUPLING 8/8 NR-MS-00,) and 1 W11504431COUPLING7/5NR-MS-00, (W11504431 COUPLING 7/5 NR-MS-00,) and 1 W11504416COUPLING8/6NR-MS-00 (W11504416 COUPLING 8/6 NR-MS-00) and 1 W11504445COUPLING5/4NR-MS-00, and 1 W11504436COUPLING6/1NR-MS-00 (W11504436 COUPLING 6/1 NR-MS-00) and 1 W11506619COUPLING8NK-MS-00 (W11506619 COUPLING 8 NK-MS-00) and 1 W11504450COUPLING4/1NR-MS-00 (W11504450 COUPLING 4/1 NR-MS-00) and 1 W11506635AessValve (W11506635 Aess Valve) and 1 WPW10143759UVDrier, (WPW10143759 UV Drier,) and 1 LOKRING/LOKRING (LOKRING/LOKRING) and 1 NITROGEN and 1 R600KIT and 1 Weight3hrs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Lakeway, TX 78734
Justin
Job Details: 05/06/2022
Arrived on site for a refrigerator not cooling. Upon arrival the customer had the unit unplugged. They stated that the unit kept making a funny click noise as well. I plugged the unit in and found that the start device kept tripping. I measured amp draw to the compressor and found it would ramp to about 9 amps and then trip. It would do this over and over again. I installed a new start device with a cap and found it would still do the same thing. This indicates a bad compressor. I am ordering a SS repair. Office to reschedule with a SS tech and 2 hour job. ; ordrng 1 W11546692 (Evap) and 1 W11370574 (Compressor) and 1 LokringKit (Lockring Kit) and 1 WPW10143759 (Dye Drier) and 1 W11506635 (Aess Valve) and 1 R600 (R600)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Georgetown, TX 78626
Vincent
Job Details: 05/06/2022
"Arrived on site for refrigerator not cooling, inspected unit and work area. Inspected unit and found ice building up at the bottom of the evaporator. Tested defrost voltage at the control and had 120v then tested then tested the resistance on the heater and was too low. Also tested icemaker and its not shutting off causing the icemaker to just keep making ice and overflow. Instructed CX that unit will have to be completely defrosted before we return s. Office to order parts and authorization. Schedule for return on 05/12/22 AM leaks where observed during service. ; ordrng 1 WPW10300022 (Icemaker) and 1 W11405276 (Harness) and 1 WP2323198 (Heater)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78626
Vincent
Job Details: 05/06/2022
"Arrived on site to inspect microwave built-in, inspected Internet work area. Customer gave me error code F1E5. I tried entering into diagnostics mode to test components but it was completely locked out. They said to contact support so I contacted techline and spoke with ED and had the test a couple of connections on the control and if I have 120v to replace contol and mag at the same time, SR #7733603250. Office to order parts and reschedule on 05/12/22 AM ; ordrng 1 W11346197 (Mag)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Cedar Park, TX 78613
David S
Job Details: 05/06/2022
"Arrived on site to install previous diagnose parts and call techline. I replaced the thermistor due to it being corroded. I called techline and spoke to Ed sr# 7733601884, I advised him of my findings and notes, he confirmed that the control in service pointer W11512766 Rev. C, is the correct one to use. As it has a longer rc fan run time during defrost. We have the wrong control on hand. I am ordering the correct control, aording to the service pointer. The office will reschedule when we have eta on the part.; ordrng 1 W11509093 (Ui)"
We serviced a
WHIRLPOOL WINE COOLER
Model WUB35X24HZ02
Near Austin, TX 78759
Wesley
Job Details: 05/06/2022
Arrived onsite to install new door and found door cosmetically damaged after installing. Found previous tech had damaged kickplate. Ordering kickplate and new door to repair. ; ordrng 1 W1136946 (Door) and 1 W11239541 (Toe plate)
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Austin, TX 78748
Kevin
Job Details: 05/06/2022
"Arrived on site and replaced water valve and all upper rack parts. Attempted to run a cycle and water still will not enter machine. Confirm water pressure from source is good and connections on valve is good. Will bring back new valve, control board is covered under five year warranty. Will also bring back sump and motor but will need to for this if needed.; ordrng 1 W10866124 (Control) and 1 W11175771 (Valve) and 1 W10902372 (Sump motor)"
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Austin, TX 78739
Kevin
Job Details: 05/06/2022
"Mid day office add on, Lid was locked could not take a picture of model and serial number tag. Take picture on return visit. Arrived on site and found no power showing on display. Removed control panel and found incoming power to control board is good. No power showing on control board either. Will need to bring back both and also bring back a lid latch; ordrng 1 W11478526 (Control panel) and 1 W11419171 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78739
Kevin
Job Details: 05/06/2022
"Arrived on site and inspected dishwasher and found 4/3 wash motor not running, 7/1 no heat. Started diagnostic cycle and dishwasher filled but wash motor isnt running. A new one will be needed to complete repair, will also bring back control and harness if needed.; ordrng 1 W11025157 (Wash motor) and 1 W10906426 (Control) and 1 W11227372 (Harness)"
We serviced a
WHIRLPOOL OVEN
Model JJW3830IM00
Near Austin, TX 78737
Kevin
Job Details: 05/06/2022
Arrived on site and inspected double wall oven and found F6E0 showing on display for communication failure. Control board and control panel will be needed to correct issue both parts are covered under five-year manufacturer warranty for 160; ordrng 1 W11451452 (Control panel)
We serviced a
KITCHENAID RANGE
Model KIRS608BSS1
Near Lampasas, TX 76550
Tyler
Job Details: 05/06/2022
"Arrived on site for rains not heating. Upon arrival confirm complaint number for further testing found that the unit had a stable 240 V connection but after disassemble unit found the bacon and broken causing failure and heating. Found Ive been sensor ohming at 19K. Also found door gasket wreaking. Office to reschedule with customer once availability of the following two parts is known WPW10162385, W10779716.; ordrng 1 W10779716 (Bake element) and 1 WPW10162385 (Door seal)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Round Rock, TX 78665
Cliff
Job Details: 05/06/2022
Arrived on site to diagnose a washer that is not responding to user input. Found ui malfunctioning and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11478525 (Ui)
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Round Rock, TX 78664
Cliff
Job Details: 05/06/2022
Arrived on site to diagnose a dryer that has damage. Found outer door scratched and it will need to be replaced to complete repairs. Return date set for 5/13; ordrng 1 W11318810 (Outer door)
We serviced a
AMANA RANGE
Model AER6303MFB2
Near Manor, TX 78653
Matthew
Job Details: 05/06/2022
Arrived onsite for range not functioning correctly. Upon arrival unit has error code F1E0 internal board failure. Inspected board and found evidence of . Debris all over board. Need to report to AIG for board approval. Took pic. Job complete ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KUDE60HXSS4
Near Georgetown, TX 78633
Lou
Job Details: 05/06/2022
"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. I found the spray arms not rotating (F9E and also found the dispenser cap missing. I removed and replaced the sump/motor assembly and retested and unit is operating as designed. I am ordering the dispenser cap and scheduled return drop off date of 05/12/22. No water leaks observed during service.; ordrng 1 WPW10524920 (Dispenser cap)"
We serviced a
AMANA REFRIGERATOR
Model SZD25NW
Near Briggs, TX 78608
Tyler
Job Details: 05/06/2022
"Arrived on site for refrigerator not cooling at all. Upon arrival confirmed issue. Found after further inspec that unit had functioning stats, evap and running compressor. Found unit had a corroded sealed system issue causing refrigerant leak in unit and leading to failing compressor. U it is an outdated r12 (outlawed refrigerant) and due to failures parts are and sealed system can be done due to refrigerant type. Will nefice to report findings to ahs.; ordrng 1 Cnote (Need findings reported to ahs)"
We serviced a
ELECTROLUX WASHER
Model EFLW317TIW1
Near Manor, TX 78653
Matthew
Job Details: 05/06/2022
"Arrived onsite for washer leaking and making loud noises in spin cycle. Upon arrival put unit in diagnostics and found no stored error codes. Ran cycle and found unit leaking from front bellow and the noise was apparent. Coming from the rear. Tub and bearings are worn. ....Motor parts and belt. Shocks, bellow, rear and center basket, front basket, and belt.; ordrng 1 5304505337 (Drum assembly) and 1 5304505158 (Shell) and 1 5304505155 (Shell) and 1 134616701 (Belt) and 1 5304514822 (Pulley) and 1 5304505380 (Bolt) and 2 137412601 (Shocks)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78737
Luis
Job Details: 05/06/2022
"Arrived on site. Ohmed heater,heater ohmed@88 ohms good heater ordering ui,thermistor. Ui,thermistor and main control will need to be replaced ; ordrng 1 WPW10384183 (Thermistor) and 1 W11203289 (Ui control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78738
Luis
Job Details: 05/06/2022
"Arrived on site for unit powering off. Diagnosed a defective main control,control shutting itself off unit will need a new main control and led control; ordrng 1 W10843055 (Main control)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near New Braunfels, TX 78132
Andrew
Job Details: 05/06/2022
Arrived on site to do sealed system repair from previous diagnosis. Found needed evap is damaged in box. Needing new evap. Office to reschedule. ; ordrng 1 5303918284 (Evap)
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS03
Near Georgetown, TX 78633
Lou
Job Details: 05/06/2022
"Arrived on site to inspect microwave turntable not turning and panel not working. Upon further inspection, the customer advised that the control panel doesnt respond intermittently and the microwave turntable doesnt work. I placed the unit in diagnostics and checked error codes and found none. I attempted to,test the unit and the panel would not respond. I tested the microwave with my tester and found the turntable not turning. I attempted to go into tools and the panel didnt respond. Once I was able to get into tools, I found the turntable turnf. Turned it on and retested and it is operating as designed. Due to the panel intermittently responding to touch, I am ordering the control panel and office to schedule return service.; ordrng 1 W11297728 (Control panel)"
We serviced a
MAYTAG DRYER
Model MEDE300VW1
Near Georgetown, TX 78628
Lou
Job Details: 05/06/2022
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the airflow with my vent tester and found the unit failed the first 2 tests showing poor airflow. The third test performed was without the vent tube attached at the back of the unit and it passed. I removed the front lower panel and inspected the element and found it bad. I found a large amount of lint inside. Disassembled the unit and tested the thermostat, cutoff and fuse and all were good. Also found the belt badly worn and the rollers and tension pulley worn. I the customer 555 //cleaning fees and 989 for a of 926. Customer agreed to the repair and the of 514 (399+) with (514 93JW3 leaving a balance of 402. I am ordering the rollers, belt, pulley, element, CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 04/10/22. ; ordrng 4 WPW10314173 (Rollers)s and 1 279640 (Pulley roller) and 1 WPW10112954 (Belt) and 1 WP8544771 (Element) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near Austin, TX 78701
Wesley
Job Details: 05/06/2022
Arrived onsite and found unit control dead. Power at wall is correct. Control sent out is not the part intended. Returning with correct control and ui console just in case. Office to reschedule. ; ordrng 1 W11419052 (Main control)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18L4JBP
Near Austin, TX 78747
Justin
Job Details: 05/06/2022
Arrived on site for a refrigerator not cooling well. Upon arrival the customer stated that things no longer freeze in the FC. I checked temps and found the FC at 21?F and the RC at 47?F. I gained aess to the evap and found the evap has heavy frost about 1 foot down the incoming side and then has no more frost pattern. I touched the lines on the top and found no stick what so ever. I then gained aess to the compressor and found some rust on the lines. I measured amp draw and found it drawing amps. This indicates a restriction. I am ordering anSS. Office to reschedule for a 2 hour job with a SS tech. Autho required.; ordrng 1 5303918492 (Evap Kit) and 1 5304507765 (Compressor) and 1 WPW10143759 (Dye Drier) and 1 W11506635 (Aess Valve)
We serviced a
GE MICROWAVE
Model PT970SM2SS
Near Austin, TX 78738
Justin
Job Details: 05/06/2022
"Arrived on site for a wall oven being faulty after a clean cycle. Upon arrival the customer stated a few different issues. First, that the ovens latch will not unlock. Second, that as soon as you open the MW door the turntable starts running. I was able to replicate this. I gained aess to the MW switches and found them bad. I then tested the oven latch and found you pressed down on the switch it would intermittently work. However, when it would energize, the lock would continuously lock and unlock. In order to repair the unit it would need new all 3 new MW switches and an oven latch. The customer also requested a new oven light. I the customer for all parts at 873 and 060 /. The total coming to 422 after . The customer aepted. I am ordering all parts and the office will reschedule. I the of 399 on . ; ordrng 1 WB24X830 (MW Upper Door Switch) and 2 WB24X829 (MW Bottom Switch)s and 1 WB14T10071 (Oven Latch) and 1 40A15 (Light)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22N9781SR
Near Lakeway, TX 78734
Justin
Job Details: 05/06/2022
Arrived on site for a refrigerator with water dripping out of the dispenser. Upon arrival the customer stated it has been doing it on and off for a while. I gained aess to the IM and found significant frost build up on the ice and ice build up on the bottom of the IM. Per the service bulletin for Samsung the IM service kit will need to be installed for this unit. We will also need to use white silicone to cover the gap in the back left hand side of the ice box. I am ordering both parts. Office to reschedule and get autho. ; ordrng 1 DA82-02655A (IM Service Kit) and 1 WP482338 (Silicone)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78732
Justin
Job Details: 05/06/2022
Arrived on site for a refrigerator with the ice maker not working and two LEDs in the freezer compartment out. Upon arrival the customer stated that the IM has been working for a few weeks now. I tested both FC LEDs and found the strip and module bad. I tested the IM and found no failure. I the customer for both lights at 168 and 755 /. The total coming to 248 after . The customer aepted. I am ordering the light strip and will return with LED module to install.. ; ordrng 1 W10876365 (LED Strip)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QTX03
Near Austin, TX 78732
Justin
Job Details: 05/06/2022
"Arrived on site for a refrigerator with the ice dispenser not working and ice build up in the unit. I checked temps and found the RC at 5?F and the RC at 37?F. Upon further inspection I found the ice bin with the ice all frosted and clumped together. I also found significant ice and frost build up on the top left hand corner of the FC. I found a gap in the gasket on the left hand side and severe rips around the whole thing. 5is is allowing hot air inside right by the ice bin and allowing it to melt and freeze back together. Thus, the unit wont dispense any ice. I am ordering the magnetic gasket for the unit to replace. Office to reschedule. ; ordrng 1 WP2266905 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVS02
Near Austin, TX 78704
Luis
Job Details: 05/06/2022
"Arrived on site for no water dispensing. Tested water dispenser,valve energized,removed connection diagnosed an insulation void in door causing water line to freeze. Unit will need a new freezer door. ; ordrng 1 W10272031 (Freezer door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Manor, TX 78653
Matthew
Job Details: 05/06/2022
"Arrived onsite for top mount fridge not cooling properly. Upon arrival found freezer compartment with product thawed out. Removed evaporator cover for inspection. Found ice ball on cap tube, took pic. Unit is having ss failure. Ss repair covered under 5 yr. ordering compressor, evaporator, dye dryer and aess valve. Unit is r134a. Will need ss technician scheduled for min 2 hrs. Office to reschedule.; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (UV dryer) and 1 W11506635 (Aess valve)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF220NCTASG/AA01
Near Kempner, TX 76539
Tyler
Job Details: 05/06/2022
Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. After further inspection found sealed system and evap coil cooling as designed. I then found signs of ice build up keeping fc fan from moving due to warm air coming in through drain line. Was able to clear ice and drain clog to issue unit could recoil properly. Found unit has updated drain kit needed to complete repairs. Will nefice to reschedule with customer once availability of part is known.; ordrng 1 DA97-04049E (Drain tube kit)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW08
Near San Marcos, TX 78666
Tyler L
Job Details: 05/06/2022
"Arrived on site for complaints of no cool. Found unit has been unplugged for about a week, as per customer. Plugged unit back in and found the compressor will not startup. Customer stated that it has never gotten cold from the first day he got it. Found 120vac going to the inverter box. Will need new inverter box to complete repair. Office to reschedule.; ordrng 1 W11461102 (Inverter box)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Leander, TX 78741
Kimo
Job Details: 05/06/2022
Arrived onsite for wall oven not responding to button presses. Upon inspection I found that the console would not respond even after power cycling the unit. I am ordering 1x console and returning with all previously sent parts. Office to reschedule.; ordrng 1 W11296171 (Console)
We serviced a
LG WASHER
Model WT1101CW
Near Leander, TX 78641
Kimo
Job Details: 05/06/2022
"Arrived onsite for washer not draining. Upon inspection I found the the drain pump would not pull water out the machine. I check for clogs found none I reapplied the pump and still no change pump may be defective ordering another pump and repair with switch, and ordering harness and control just in case. Office to reschedule.; ordrng 1 EBR75857902 (Control) and 1 5859EA1004F (Drain pump) and 1 EAD62285401 (Harness)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Leander, TX 78641
Kimo
Job Details: 05/06/2022
Arrived onsite rang with dented panel. Upon inspection I found dent. After installing the new panel I found a dent in that one to need new panel. Ordering another one.off to reschedule ; ordrng 1 W11026866 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Florence, TX 76527
Gerry C
Job Details: 05/06/2022
"Arrived to inspect no cool. I found the evaporator badly frozen over with up to 1 of frost on the evap cover. The evap fan could be heard running. The unit would put out line VAC at the control, but the defrost circuit showed open when tested fro the control end and I was unable to aess the evaporator due to the extreme amount of frost and ice within it. Upon return the unit will need the harness and or element and I refers flowed the other parts to prevent return trips. No leaks observed during service. The CX was coached on defrosting the unit and towel placement. Please call CX at 1 567-4910 on our schedule return of 05-13.; ordrng 1 WP2323198 (Heater) and 1 Lastcallofday (Last call of day please)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kyle, TX 78640
Tyler L
Job Details: 05/06/2022
"Arrived on site for complaints of broken latch. Found broken latch. Found new part is defective as well, took picture. Will need new latch to complete, office to reschedule.; ordrng 1 W11513248 (Latch)"
We serviced a
WHIRLPOOL WASHER
Model WFW9500TW01
Near Luling, TX 78648
Joe Z
Job Details: 05/06/2022
"Arrived onsite for unit leaking water. Upon arrival test unit and found water leaking from door frame and trim,bellow, and drain pump , need new bellow retainer clamp as well (rusted). Ordering bellow, clamp, drain pump, door frame and door trim need autho. Office to reschedule ; ordrng 1 WPW10003370 (Frame) and 1 WPW10069120 (Ring trim) and 1 280187 (Drain pump) and 1 W10902779 (Clamp) and 1 Needautho (Need autho)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Luling, TX 78648
Joe Z
Job Details: 05/06/2022
Arrived onsite for Please route for Dryer is not heating . Upon arrival test unit and unit heated correctly. Removed back panel to check to be sure unit is cycling. Upon inspection found that unit would not cycle back on after 4th cycle. Unit cooled down and thermostat is stuck open. Thermostat is operating intermittently. Need to order thermostat.office to reschedule. Try for Friday 13th; ordrng 1 WP8318268 (Thermostat)
We serviced a
LG REFRIGERATOR
Model LFX31945ST/02
Near Kyle, TX 78640
Tyler L
Job Details: 05/06/2022
"Arrived on site for complaints of no cool. Found temperature in RC at 52 and FC at 20 degrees. Found compressor running at 5 amps. No ice build up on back wall, all fans running. Spoke to SW. WIll need a SS repair. SW to order all parts needed. Will need Autho. Office to reschedule.; ordrng 1 Autho (Autho)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78734
Justin
Job Details: 05/04/2022
"Arrived on site for a refrigerator that was getting frost in the freezer. Upon arrival the customer stated the unit had started working fine again, and the frost went away. I checked temps and found the FC at 3?F. I put my flashlight in the FC and closed the door to observe for air leaks, but could find none. I inspected the mullions and found them good. I then put the unit into diagnostics mode and tested all airflow components. I found the unit working as designed. I informed the customer it is likely the door was left cracked open which let hot air inside and that this will create those symptoms. Call complete."
We serviced a
GE OVEN
Model PT916SR1SS
Near Lakeway, TX 78734
Justin
Job Details: 05/04/2022
Arrived on site to install previously diagnosed parts. I installed the new UI and ribbon. I then tested the unit and preheat it to 350?F. I found the unit running as designed. I reached out to the office to the remaining with the card on file. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Lakeway, TX 78734
Justin
Job Details: 05/04/2022
"Arrived on site for a dishwasher not getting power, and prior to that not washing dishes. I checked the voltage at the wall and found none. I informed the customer on this and that they will need to correct this before proper testing can be done. However, Eid gain access to the bottom of the unit and found signs of a leak coming from the sump and motor. I informed the customer that the wash issue and possible leak can be caused by a faulty sump and motor. Due to this E the customer for the sump and motor at 2369 and 2475 for service. The total coming to 5189 after . I also informed the customer that this is a preliminary , for we would have to further test the unit once there is power. The customer d and said they want to shop for a new one first. I let them know they have 30 days to reach back out. If they do and we return for service, the follow up tech needs to fully diagnose prior to install. I ed the of in full on CC. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Austin, TX 78754
Matthew
Job Details: 05/04/2022
Arrived on site for microwave fan making rattling noise. Upon arrival tested unit and found noise was apparent coming from blower housing. Uninstalled unit to check components and components checked fine. Reinstalled unit and found noise came back. Noticed the exterior ventilation was not set up properly and was making contact with the damper door. Customer will reach out to the builder to have them reinstall the exterior ventilation duct properly to not make contact with the microwave this will avoid any noise. Unit is functioning properly. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78738
Brandon
Job Details: 05/04/2022
"Arrived on site to inspect unit for not drying, I ran diagnostic test cycle, found heating circuit to be good and heating element heating as designed. No error codes detected."
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEFXDA
Near Austin, TX 78738
Luis
Job Details: 05/04/2022
"Arrived on site for water leaking and loud noise. Found icicles on freezer liner diagnosed a defective drain pan,removed drain pan,cleared ice,installed a new drain pan,checked water flow from drain pan to compressor compartment good. Parts 3096 2599 6160 # N9M3LJ"
We serviced a
AMANA OVEN
Model AGR5330BAB3
Near Uhland, TX 78640
Kevin
Job Details: 05/04/2022
"Arrived on sites and found oven interior liner is damaged, replaced lower cover and added liner touch up paint to surface. Took one picture and also sent it to KBservice management, job complete"
We serviced a
KITCHENAID WARMING DRAWER
Model KEWS175BSS00
Near Austin, TX 78732
Justin
Job Details: 05/04/2022
Arrived on site for a warming drawer in need of a new knob. E the customer the of and knob at 200. The customer accepted. I ed the in full on CC. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78756
Matthew
Job Details: 05/04/2022
Arrived onsite for dishwasher leaking every use. Upon arrival put unit in diagnostics and found F6E4 float switch open. Tested switch and was good. Ran diagnostics auto test and all passed. Ran normal cycle and could not duplicate any leak. Customer had video of water dripping from door panel. Customer explained that there had been issues with plumbing in the past and has affected other items in the home. Also thinks there could be water back flowing into the dishwasher from the sink. If thats the case will need plumbing inspected. Customer will monitor use. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Briarcliff, TX 78669
Brandon
Job Details: 05/04/2022
"Arrived on site to inspect unit for cooktop being loose, found hole in countertop was bigger then cooktop allowing cooktop to have a lot of wiggle room. I found brackets were installed, and I informed customer that he could have someone add caulking to cooktop around countertop to prevent unit from moving. I also found the plunger needed to be reversed in regulator as well as burner valves needed adjustment, Eid that, unit tested good."
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Briarcliff, TX 78669
Brandon
Job Details: 05/04/2022
"Arrived on site to inspect unit for FR and FL burners not lighting, found debris in orifices, I cleared orifices, unit tested good."
We serviced a
GE MICROWAVE
Model JKP90DP3WW
Near Georgetown, TX 78633
Lou
Job Details: 05/04/2022
"Arrived on site to install a part on a microwave. Upon arrival, the customer had a main control panel for their microwaveoven wall combo unit. I installed the part and tested and found the microwave still did not operate. I pulled the unit out and found the fan thermostat, fuse, fan, air shroud and magnetron were all bad. When I was researching parts, I found the air shroud was out of stock with no ETA available. I reassembled the unit and tested the oven and it is operating as designed. E the customer 2787 for service fees and they laid in full with check #2758 (2787 CK Auth# T9T494). Due to the age of the unit and not being able to get parts for the unit, the customer advised that they would have to submit the ticket to their home warranty. Job completed."
We serviced a
GE WASHER
Model GTW680BSJ6WS
Near Spicewood, TX 78669
Brandon
Job Details: 05/04/2022
"Arrived on site to inspect unit for shaking during towelssheet cycle. I ran diagnostic tests, spin and shocks tested good, there was a slight wobble to inner basket caused by transmissiondrive shaft, but I believe the issue was just an out of load. I instructed customer to wash like items with like items, unit tested good, ed on cc ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Hutto, TX 78634
Vincent
Job Details: 05/04/2022
"Arrived on site for dishwasher, inspected unit and work area. Set unit in diagnostics and found error codes stored 4-3 7- Ran a diagnostics cycle and wash motor was not working, good voltage. Tested. Element and its working fine. Will need a sump and motor replacement. Office to order parts and reschedule when parts are available. ; ordrng 1 W11025157 (Sump and motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near San Marcos, TX 78666
Andrey
Job Details: 05/04/2022
"Arrived on site to test unit for Tripping breaker, tested unit found burn marks on start device like it was arcing out, replaced start device and capacitor from truck stock part number wpw10197428 and capacitor part number wpw10662129, unit powers on but shuts off after 2 minutes, compressor receiving proper voltage and no shorted wires were found, will need evap harness and motor, will also need to replace control to fix issue, if possible customer would want this done asap due to its the only fridge they have, office to reschedule ; ordrng 1 W11559968 (Evap motor) and 1 W11581973 (Evap harness) and 1 W11558182 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS02
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/04/2022
"Arrived on site to test unit for RC not cooling. Found evap motor not engaging and evap completely frosted over. Replaced evap cover assembly with fan and thermistor, also replaced UI. Tested unit, unit now working as designed. ed 7688 for parts and . No leaks detected. Job complete. 8060 # 4N43WU"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Austin, TX 78733
Kevin
Job Details: 05/04/2022
"Arrived on site and inspected refrigerator and found it is room temperature in both sections, inspected compressor and found it is running but it is very hot to the touch. Sealed system has a refrigerant leak and compressor and evaporator will need to be replaced. Spoke with CS and d, Compressor and evaporator would need to be replaced 4400 , 3300 in parts. Customer will contact the office if they wish to continue with repair, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near West Lake Hills, TX 78746
Kevin
Job Details: 05/04/2022
"Arrived on site and found prescreen part is not present, another technician may have accidentally taken it with them. Spoke with DW to report situation homeowner will need to be rescheduled and part would need to be found; O-emld tckt"
We serviced a
SAMSUNG DRYER
Model DV419AEU/XAA
Near Austin, TX 78746
Kevin
Job Details: 05/04/2022
"Arrived on site and inspected dryer and found belt has broken, disassembled dryer and found idler pulley is not moving properly and neither is right hand rear support wheel. Sent pictures and video to KBservice management. d customer for parts 1200 for idler, belt, and wheel. for repair has already been . After repair send a short video of dryer working properly to KBservice management. Found airflow meter is showing vent is restricted. Recommend it to homeowner that went to the exterior be cleanedcleared by a service before dryer is used again, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW5
Near Austin, TX 78731
Kevin
Job Details: 05/04/2022
"Arrived on site and sound left hinge receiver on lid is breaking. What a customer for new lid, Lid 2473, 1775. After replacement confirmed washer is operating properly with diagnostic cycle. Job complete"
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Austin, TX 78704
Wesley
Job Details: 05/04/2022
"Arrived onsite for major dryer vibration. Advised customer likely cause was lint build up in the blower housing. d 2055 for blower housing cleaning. Performed leaning and tested, function restored to normal tolerances for age. All checks good. Advised customer on repair. in full"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/04/2022
Arrived on site to install previous diagnosed parts. Removed failed gearcase and installed new. Removed failed capacitor and installed new. Assembled unit and tested operation. Found wash motor will need to be replaced to. Found motor under 10 warranty. Office to schedule return when ETA is available on part. in full on card.; ordrng 1 W11026785 (Motor)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near New Braunfels, TX 78130
Andrey
Job Details: 05/04/2022
"Arrived on site to test unit for F2E1 error code, tested unit found light turning onoff constantly on its own , exposed control, no loose connections found, reset unit, error is still present, need control to fix issue, order part office to reschedule ; ordrng 1 W10894098 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW0
Near Kyle, TX 78640
Kevin
Job Details: 05/04/2022
"Arrived on site and found saved error codes F9E1, F8E1, F6E1, F8E2, ran diagnostic cycle and washer would not stop draining and would not progress passed C07. Cleared error and cleared pressure hose and switch of any possible blockage. Washer will now complete a diagnostic cycle. If issue continues d for pressure sensor 1083, hose 415 2860."
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Manor, TX 78653
Matthew
Job Details: 05/04/2022
Arrived onsite for washer making noise during spin. Upon arrival tested unit. Found that as unit is reaching higher RPM the sound that the customer is hearing is coming from failing bearings. The unit is still operational and does complete the cycle but it is getting progressively louder during spin. d customer best case scenario 1295 for parts and 2575 for totaling 3820 before es. Customer looked up comparable replacement and stated would rather replace the 8yr old unit. Left info for customer just Incase he changed his mind. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS00
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/04/2022
"Arrived on site for refrigerator freezing items in bottom and lights not working intermittently. Inspected unit and work area. Tested dampers and found left crisper damper not closing all the way and allowing air to leak through. Found damper discontinued. Found lights work when reset unit. Found door switch responding as designed. Found fault is within control and will need to replace kit. Service and 4099, control kit 3849 . Customer approved estimate. Attempted to process card. Contacted office claims department to process ment for 155 Office to schedule return when ETA is available."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Austin, TX 78754
Matthew
Job Details: 05/04/2022
Arrived onsite for refrigerator with continued PO power failure. Inspected unit and found freezer compartment warm. Evaporator area in an ice block. Ran fan test and found FC fan shorted. Producing PO failure during test. Recommended replacing fan harness and UI. d customer 4110 for parts and 2860 for totaling 6990 before es. Customer also mentioned having other issues like internal lights going out which could mean other underlying issues. Notified customer that this specific repair may not cure all of whats going on with the unit. Customer may try and reach out to Whirlpool to see if they can help out in any way. Customer will hold off on repair for now.
We serviced a
KITCHENAID DISHWASHER
Model KUDI02IRBS2
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/04/2022
"Arrived on site for dishwasher door falling down and unit not mounted. Inspected unit and work area. Removed unit and found left link broken. Found mounting tabs screw to cabinet but not connected to dishwasher. Removed mounts and found ends was not bent to stay in place. Will need to correct mounts and install link kit to correct. Service and 2255, part 373 . Customer approved estimate. Removed broken links and installed kit. Reinstalled unit and mounted. Tested door operation and leveled unit. Tested components, all tested good. No water leaks detected during service. on card AUTH code 9XYL3F."
We serviced a
GE DISHWASHER
Model CDT765SSF7SS
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/04/2022
"Arrived on site for dishwasher not filling with water. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found F99 and F128. Ran test cycle and measured DC voltage to valve and found none. Tested at control and found no voltage. Recommend to replace control and inlet valve. Service and 2255, parts 1722 . Customer approved estimate. Removed failed control and inlet valve, installed new. Assembled unit and tested operation. All tested good, no water leaks detected during service. on card."