We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Georgetown, TX 78633
Maurice R
Job Details: 09/08/2022
"Arrived on site to to install previous ordered parts. Installed circulating pump and tested unit in diagnostic mode. Then ran unit in customer mode. Freeze plate was getting cold, told customer to call if no ice is produced in next 24 hrs.Unit working as designed. No leaks observed during service."
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Bertram, TX 78605
Vincent
Job Details: 09/08/2022
"Arrived on site for range, inspected unit and work area. Installed new burner head one its now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Leander, TX 78641
Lou
Job Details: 09/08/2022
"Arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, the customer advised that the ice wont dispenser and when they removed the ice bin, they found the coupling and brackets were damaged (photo). Using parts from my van stock, I removed and replaced the coupling (WP2220458) and the brackets that hold it in place and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Pflugerville, TX 78660
Wesley
Job Details: 09/08/2022
Arrived onsite for dishes not drying well. Found heater wiring disconnected. Connected wiring to repair. Tested thoroughly. All checks good. Also provided customer with best use and care practices.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ05
Near Georgetown, TX 78628
Lou
Job Details: 09/08/2022
"Arrived on site to inspect microwave shutting down during cooking cycle. Upon further inspection, I found the display blank and the unit plugged in. I tested the outlet and found no power at the outlet. Customer advised their cooktop would not ignite either. I tested the outlet under the cooktop and found no power to it either. Customer advised that they didnt know there wasnt power to the unit. The customer advised that the microwave outlet is connected to a GFCI outlet on another wall where the small toaster was plugged in and the outlet green light was on as was the toaster. I advised that the microwave must be on a dedicated breaker and the customer advised that their electrician advised them that due to the age of the home, the unit did not need to be on a dedicated circuit. I recommended that the customer have an electrician check the outlets and once the issue is corrected and they continue to have issues with the microwave, to call in for service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kyle, TX 78640
Andrey
Job Details: 09/08/2022
"Arrived on site to test unit for load noise, customer stated its happening between agitating and spin, ran diagnostics cycle, could not replicate, removed motor cover and found capacitor pressing against cam causing it not to disengage properly white shavings on cam from grinding noise, replaced cam tested unit unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS20
Near Andice, TX 78628
Lou
Job Details: 09/08/2022
"Arrived on site to inspect wall oven error code. Upon further inspection, I found the unit with power and the display showing error code F9E0. I cleared the code and another error code appeared; F1E1. I removed and replaced the main control, per the tech sheet and placed in diagnostics and cleared all codes. Tested on Bake at 350 degrees and the unit is operating as designed. Job completed."
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Burnet, TX 78611
Vincent
Job Details: 09/08/2022
"Arrived on site for dryer, inspected unit and work area. CX complaint taking to long to dry. Tested unit and found poor airflow. CX would have to get vents professionally cleaned. Advised CX not to use till the vents are cleaned. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Bertram, TX 78605
Vincent
Job Details: 09/08/2022
"Arrived on site for dryer, inspected unit and work area. CX complaint was dryer burnt smell and not drying. Tested unit and found poor air flow. I advised CX to get vents checked. Unit is operating as designed at this time. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Temple, TX 76501
Tyler
Job Details: 09/08/2022
Arrived on site for refrigerator not making ice. Upon arrival confirmed issue. Upon further testing found ice maker would harvest but not fill. Traced issue back to the harness connector not being securely seated into valve properly on ice maker fill side. Secured connection and retested ice maker. Found unit filling as design with no leaks. Call complete
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Temple, TX 76501
Tyler
Job Details: 09/08/2022
Arrived on site for freezer tripping breaker. Upon arrival confirmed issue. On arrival found unit running but found system over charged and causing ice build up to make it back to compressor and when it would melt it would sweat into the compressor inverter connector and trip circuit. Recovered small amount of refrigerant to insure u it would frost over again near compressor. Verified coil still frosting up evenly as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Kyle, TX 78640
Andrey
Job Details: 09/08/2022
"Arrived on site to test unit for no cycling properly, tested unit for wash motor not engaging, inspected motor and found power connection popped out, secured connection, tested unit unit now cycling as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Buda, TX 78610
Andrey
Job Details: 09/08/2022
"Arrived on site to test unit for no drain, tested unit found no power to pump, inspected wiring and did not see a visible wire break, but when pulling on wire, the wire stretched and broke, secured with butt connection and applied heat shrink to prevent this issue from happening again , inspected wiring harness for any other issues, water drained, ran diagnostics cycle, all components are running properly, no leaks detected leaks detected job complete"
We serviced a
MAYTAG DRYER
Model MEDB725BW0
Near Buda, TX 78610
Andrey
Job Details: 09/08/2022
"Arrived on site to test unit for no heat, customer stated that it takes to long to dry, ran vent test and it failed, unplugged vent from wall and test passed, unit is heating and functioning properly, provided customer with dryer vent wizard number, advised not to use until the restriction has been removed, at this time job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Niederwald, TX 78640
Andrey
Job Details: 09/08/2022
"Arrived on site to test unit for no power, tested unit found no power in outlet, checked breaker and found it tripped, reset breaker, powered on unit , ran diagnostics cycle, all components are functioning properly, job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near New Braunfels, TX 78132
Andrew
Job Details: 09/08/2022
"Arrived on site to test unit for right RC gasket torn. Verified gasket needs replaced. Replaced gasket and formed with heat gun, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cedar Park, TX 78613
Kimo
Job Details: 09/08/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new rh door gasket fc door, ss. And ice bin. Unit operating as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Cedar Park, TX 78613
Kimo
Job Details: 09/08/2022
Arrived onsite for washer that is squeaking when in use. This issue is continuing from the first visit. I gained access to the bottom of the agitator and found some rust in the splines and some wear as well I replaced the agitator and tested the unit in rapid wash with clothes in the unit and found that the noise was gone. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near New Braunfels, TX 78132
Andrew
Job Details: 09/08/2022
"Arrived on site to test unit for not cooling. Found pin hole on UV drier. Replaced dryer and vacuumed system. Charged system to specs, unit working as designed. No signs of any leaks at the moment. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78717
Kimo
Job Details: 09/08/2022
Arrived onsite for dishwasher with a loose door handle. Upon arrival I found that the handle was loose I used the set screws to tighten the door handle back down and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, TX 78738
Leonardo
Job Details: 09/08/2022
Arrived on site to replace heating element. Replaced element test unit and unit test good job complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78724
Joe Z
Job Details: 09/08/2022
Arrived onsite for Not Drying. Upon arrival inspected and test unit. Polarity to block is correct. Element and fuse are good found cutoff is open. Replaced cutoff and test unit. Watched heater cycle on and off. Unit now heats and operates correctly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78745
Kevin
Job Details: 09/08/2022
"I have gone sites and replaced heating element for service bulletin, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Leander, TX 78641
Kimo
Job Details: 09/08/2022
Arrived onsite for refrigerator that is freezing item. Upon arrival I gained access to the evaporator found an ice ball in the upper right corner covering the thermostat and tested thermistor founded reading in spaces. I left unit running for about 30 minutes and defrost pattern did not go past the suction line and then get access to the compressor running pulling .76 Amps. I unplug the unit and plugged it in again and on start up the compressor pulled 10 A and then shut off I did this about three times and then eventually the compressor started running again pulling the same .76amps. I Suspect sealed system failure I am ordering ss 2hrs. ordrng 1 W11092625 (COMPRESSOR) and 1 W10836706 (EVAPORATOR) and 1 Accessvalve (Access valve) and 1 Uvdryer (Uv dryer) and 1 Nitrogen (Nitrogen)
We serviced a
GE RANGE
Model CGS990SET8SS
Near Hutto, TX 78634
Cliff
Job Details: 09/08/2022
Arrived on site to diagnose a range with an oven not heating. Found lower oven ignitor broken due to faulty flame deflector contacting ignitor. Ignitor to be replaced under 1yr warranty and deflector cost of replacement due upon completion. ordrng 1 WB35X37972 (Deflector)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Manor, TX 78653
Matthew
Job Details: 09/08/2022
"Arrived onsite for washer giving error code. Upon arrival inspected unit. Found console not responding. All keys are not responding, cant put in diagnostics. Unit later errors out, F2E2. Will need console replaced. Unit is just outside 1yr. Customer will reach out to Whirlpool for possible concession.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1163XVB2
Near Cedar Park, TX 78613
Paul
Job Details: 09/08/2022
"JM: Arrived onsite to inspect microwave with hood lamp not turning on. I found that the bulb the CX has in the unit is bad and will need to be replaced. R/R bulb and light is still not powering on. Volt tested hood lamp from control and I got 124volts, which is good. I took a closer look at the new bulb we were sent with and the filament was broken. Ordering 8206232A (40W light bulb, MW). office RS; ordrng 1 8206232A (40W light bulb, MW)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, TX 78641
Vincent
Job Details: 09/08/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was refrigerator and freezer not cooling well. Tested temps RC 51? FC45?. I then inspected for any defrost issues and no frost was present in the evaporators. I then removed the kick plate and found the condenser packed with dust. I instructed CX that a sealed system repair would be needed, compressor evaporators, dryer and access valve. Sealed system Parts are covered under the 10 year warranty.ordrng 1 W11492867 (RC Evaporator) and 1 WPW10608485 (FC Evaporator) and 1 W10832994 (Compressor) and 1 WPW10143759 (UV Dryer) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near Georgetown, TX 78633
Lou
Job Details: 09/08/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC section and found temps to be 8 degrees. Tested the ice maker and it operated as designed. I found frost built up at the bottom of the FC door and on the liner at the bottom of the door opening. I found some bearings in the bracket of the right rail. They agreed to the repair and I am ordering the rails. No water leaks observed during service.; ordrng 2 WPW10120018 (Rails)s"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hubbard, TX 76648
Jonathan M
Job Details: 09/08/2022
Arrived on site for a washing machine that is not working. Inspected unit and work area. The customer advised that the issue is not that the units not working but that he has a broken agitator. Confirm the customers complaint and Im ordering an agitator; ordrng 1 W10902814 (Washplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Round Rock, TX 78681
Paul
Job Details: 09/08/2022
JM: Arrived onsite to inspect refrigerator freezer freezing up. I found that a layer of frost had built up on the left freezer rail. I checked on how the freezer door was closing and found a quarter inch gap on the left side of the door. I defrosted the freezer compartment and found that the lower freezer bin was not seated correctly. I tested the defrost heater on the unit and it was operating as designed. Frost build up was due to freezer door not closing all the way because the lower bin was not seated properly. Adjusted bin and tested door. The lower freezer bin is warped and will need to be replaced. Ordering WPW10293682 (lower freezer bin). Office to RS.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Dripping Springs, TX 78620
Luis
Job Details: 09/08/2022
"Arrived on site. Ice in bin,found defective end cap ordering a new end cap; ordrng 1 W10874836 (End cap)"
We serviced a
WHIRLPOOL FREEZER
Model KRSC703HPS00
Near Leander, TX 78641
Kimo
Job Details: 09/08/2022
"Arrived onsite for refrigerator that has condensation issues. On previous visit I sealed up any air gaps I could find with silicone and adjusted the chassis to create a better seal. The issue still persists, on this trip I attempted to replace the right hand side door gasket and tore the new one I reinstalled the old one temporary, it will not create a good seal because I tore that one taking it out will return with left and right door gasket. Office to reschedule.; ordrng 1 W10355588 (Gasket) and 1 W10355591 (Gasket)"
We serviced a
KITCHENAID COOKTOP
Model KICU569XBL00
Near Austin, TX 78746
Scott
Job Details: 09/08/2022
Arrived on site replaced both models and display UI. Unit is now powering up. Got temp sensor error on left burners . Replaced burner coils . Now get same error on rear & center coil . Replaced coils . Now getting f56 code . Left 2 burners are working . Ordering power mod and UI. Call to set return ; ordrng 1 W10857233 (Power mod) and 1 WPW10396615 (Ui)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78704
Scott
Job Details: 09/08/2022
"Arrived on site , opened box for sump and motor . Found part defective . Reorder sump and motor .Did check voltage . Nothing unusual found . 122v steady . ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EWH3
Near Driftwood, TX 78619
Kevin
Job Details: 09/08/2022
"Arrived on site and inspected dishwasher and found right hand side lower rack plastic is broken, replaced rear slider support, but will need front one to complete repair. Will also bring back door seal customer experienced water dripping from corners of door. Could not duplicate experience but will replace door seal.; ordrng 1 W11193827 (Support right side) and 1 W10864081 (Door seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Round Rock, TX 78681
Paul
Job Details: 09/08/2022
"Arrived onsite to inspect refrigerator not cooling. Upon arrival I plugged in the unit and it began making a loud noise from the compressor. Ohm tested compressor and the windings are good. Used the test start devise and the compressor is still tripping the overload something mechanically in the compressor has failed. Ordering WPW10466675 (compressor assembly), WPW10143759 (UV drier), W11506635 (access valve). Office to RS. ; ordrng 1 WPW10466675 (Compressor assembly) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve)"
We serviced a
JENN-AIR MICROWAVE
Model JMC2427DS01
Near Spicewood, TX 78669
Leonardo
Job Details: 09/08/2022
Arrived on site to replace harness and console. Replace harness and replace console and console completely black. Console not working. Re ordering new console office to reschedule ; ordrng 1 W11232035 (Console)
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Hutto, TX 78634
Cliff
Job Details: 09/08/2022
Arrived on site to diagnose a washer that is not cycling properly. Found spin not engaging dye to failed shifter system. Ordering needed parts and return date set for 9/13.; ordrng 1 W10754161 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Round Rock, TX 78665
Cliff
Job Details: 09/08/2022
Arrived on site to diagnose a range with a damaged gasket. Found door gasket damaged in lower portion. Gasket will need to be replaced to complete repairs. Return date set for 9/13.; ordrng 1 WPW10535778 (Gasket)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Austin, TX 78754
Matthew
Job Details: 09/08/2022
"Arrived onsite for panel not functioning. Upon arrival inspected unit. Put unit in diagnostics and found control could not detect basket speed. Inspected underneath unit and found belt shredded. Found cam nut loose and dropped. Need to order and replace Belt, cam, motor, shield and potential gearcase. Office to reschedule. ; ordrng 1 WPW10427633 (Shield) and 1 W11611297 (Belt) and 1 W10721967 (Cam) and 1 W11497303 (Motor) and 1 W11454734 (Gearcase)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Cedar Park, TX 78613
Paul
Job Details: 09/08/2022
"JM: Arrived onsite to install previously diagnosed and ordered parts. Upon arrival I found Error codes 8-4 and 10-5. Tested the float switch since the previous tech ordered it and found nothing wrong with the float switch. Inspected harness and found the harness corroded were it connects to the board at the water inlet assembly from a previous leak. I R/R the wire harness for unit and tested. Operational test good, no leaks observed during service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Bertram, TX 78605
Vincent
Job Details: 09/08/2022
Arrived on site to install previously diagnosed parts. I inspected the part and it was badly dented. I informed the CX we would have to order a new cover. Parts department to please inspect item. ; ordrng 1 W11446916 (Cover)
We serviced a
UNKNOWN REFRIGERATOR
Model WRS555SIHZ06
Near Pflugerville, TX 78660
Wesley
Job Details: 09/08/2022
Arrived onsite and found no cool. Compressor seized and overloading the start device. ordrng 1 R600a (R600a)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Austin, TX 78717
Paul
Job Details: 09/08/2022
"Arrived onsite to inspect refrigerator having water pooling and turning to ice under the drip pan, it is also making a noise. I found that the pan is still partially warped, but the main issue is that the drip pan is not sealed to the drain hole in the liner and that the drip pan with the smaller nozzle was installed, but it needs the drip pan with the larger noses installed and it needs to be sealed to the liner with Permagum. Ordering W11457241(drip pan kit) and/shims. Office to RS.; ordrng 1 W11457241 (Drain pan) and 2 Shims (Shims)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Round Rock, TX 78664
Wesley
Job Details: 09/08/2022
Arrived onsite and found unit not cooling well. Determined that the unit is having compressor failure based on partial frost pattern. R600a unit. Office to reschedule and management to verify needed parts are in order. ; ordrng 1 R600a (R600a)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Del Valle, TX 78617
Joe Z
Job Details: 09/08/2022
"Arrived onsite for Not Cooling . Upon arrival inspected unit and was hot in both boxes. Found compressor powering on and rattling, then shutting off every couple of minutes. Compressor is pulling 9 amps. Need to replace compressor. This is a r600 unit. Ordering compressor, UV drier, access valve, nitrogen, and r600 kit. Office to reschedule ; ordrng 1 W11370574 (Compressor) and 1 Wpw10143759 (UV drier) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit)"
We serviced a
JENN-AIR COOKTOP
Model JIC4736HS00
Near Canyon Lake, TX 78132
Andrew
Job Details: 09/08/2022
Arrived on site to test unit for squiggly line showing up on center control when using cooktop. Spoke with Techline and recommend. Replacing center control. Office to reschedule. SR#7734542499; ordrng 1 W11333463 (Center control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Austin, TX 78759
David S
Job Details: 09/08/2022
Arrived on site to install a new pantry harness. I got the harness connected and found the leds not working. I found the control sending voltage to the led board but no power being distributed. I am ordering the led control. The office will reschedule when we have eta on the parts. ; ordrng 1 W10804160 (Led control) and 1 Autho (Autho)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, TX 78759
David S
Job Details: 09/08/2022
"Arrived on site for washing machine rattling around. I inspected the unit and work area. I found the inner basket wobbling around inside the out basket, indicating a bent gear case. I am ordering the gearcase, cam, and belt to complete the repair. The office will reschedule when we have an eta on the parts.; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near New Braunfels, TX 78132
Andrew
Job Details: 09/08/2022
Arrived on site to test unit for RC door squeaking and crisper drawer warped. Applied grease to door and noise was significantly better but customer currently has construction going on and unable to properly hear. Needing new crisper drawer and trim piece. Will further assess door squeak on return visit. Office to reschedule. ; ordrng 1 WPW10292504 (Crisper pan) and 1 W11214890 (Handle trim)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS0
Near Bastrop, TX 78602
Joe Z
Job Details: 09/07/2022
Arrived onsite for SAFETY Whpl Mw tripping breaker . Upon arrival customer stated that they had an electrician check breaker. Electrician found burnt wire at breaker and replaced wiring and breaker. I tested unit 3 times by heating cup of water . Unit operated correctly. Customer asked to heat a plate of food for 3 minutes. Unit heated correctly. Contacted SAFTEY TEAM and determined that the breaker was the issue.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Cedar Creek, TX 78612
Joe Z
Job Details: 09/07/2022
"Arrived onsite for Both Compartments are Not Cooling. Upon arrival inspected unit and is hot in both boxes. Inspected compressor and there is no power to compressor. Got 120 from control to inverter. Check windings on compressor and all three are 6.7 ohms. Need to replace inverter to be able to test sealed system.Replaced inverter and test unit. Compressor now operates and evaporator is frosting. Customer will monitor unit for next 48 hours. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE525SOJZO
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/07/2022
"Arrived on site to test unit for cooktop on and cooktop warm lights nots going away. Found RF infinite switch was the issue. Replaced switch, unit working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Austin, TX 78748
Leonardo
Job Details: 09/07/2022
Arrived on site to test unit for unit sparking. Test unit and found bad diode. replaced diode test unit and unit heating correctly job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Driftwood, TX 78619
Leonardo
Job Details: 09/07/2022
Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Replaced sump and motor. Test unit and unit test good job complete.
We serviced a
KENMORE WASHER
Model 110.922831
Near Austin, TX 78739
Kevin
Job Details: 09/07/2022
"Arrived on site and inspected washer and found standing water in tub. Set washer into a drain and spin and water is not being removed. Removed water with vacuum, And replaced drain pump and it will now remove water properly. "
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Austin, TX 78746
Scott
Job Details: 09/07/2022
"Arrived on site for ice maker not making ice . Ran diagnostics all checked normal. Ran normal cycle unit made two batches of ice . Recommended no repair at this time .
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Meridian, TX 76665
Jonathan M
Job Details: 09/07/2022
"Arrived on site for a refrigerator that has dim lights in the refrigerator and freezer sections and is not making ice. Inspected unit and work area. Did confirm the both customer complaints and found the unit had a service pointer for the light module (W11460554 - special project S191AQ). Attempted to remove the freezer module but found the connector piece formed into the cabinet. Spliced off the wires off the existing module and replaced the module with a new module. Found the light began to illuminate inside the freezer and refrigerator section. Tested the unit and diagnostics on the icemaker and found all tests pass except the icemaker error codes test. It registered an E5 (timed ice making) indicating a motor or thermistor issue. The customer agreed to the repair. Replaced the icemaker and tested the unit and diagnostics. Everything began to work and operate as designed.
We serviced a
MAYTAG DRYER
Model MED8630HC2
Near Waco, TX 76712
Jonathan M
Job Details: 09/07/2022
"Arrived onsite or a dryer that was banged up during a move. The customer advised she just wanted the unit checked out prior to use due to damage sustained by both he dryer and her washer. Inspected unit and work area. Did confirm the unit start up, tumble, and heat as designed. I advised the customer the unit is working properly despite the cosmetic damage done to the unit. Call complete."
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS05
Near Temple, TX 76502
Tyler
Job Details: 09/07/2022
Arrived on site for walloven/microwave combo. Upon arrival reconfirmed issues and found failures due to previous diagnosis of damaged liner.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Rogers, TX 76569
Tyler
Job Details: 09/07/2022
Arrived on site for washer with broken lid latch. Upon arrival confirmed issue. Found latch broken and not engaging/disengaging. replaced part. Found washer now functioning as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Manor, TX 78653
Wesley
Job Details: 09/07/2022
Arrived onsite and found unit is not operating with failed cold water valve. Completed repair and tested. Calibrated. All systems pass.
We serviced a
AMANA REFRIGERATOR
Model WRF535SWHV01
Near Manor, TX 78653
Wesley
Job Details: 09/07/2022
"Arrived onsite and found unit operating as designed but had a glitch that caused cooling loss. Customer wanted unit inspected. All checks good. Advised customer to use surge protector and that if unit continues to have a pattern of cooling loss, control should be replaced.
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS0
Near Pflugerville, TX 78660
Wesley
Job Details: 09/07/2022
Arrived onsite and found blown fuse and bad switches.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5DHEXWB00
Near Austin, TX 78754
Wesley
Job Details: 09/07/2022
Arrived onsite and found fill arm wire dislodged from motor box. Repaired by reinstalling fill arm.
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2430IL02
Near Austin, TX 78723
Matthew
Job Details: 09/07/2022
Arrived onsite for unit in microwave giving shorted keypad error. Upon arrival inspected unit. Error current on display. Power cycled unit and checked connections. Unit still giving error. Needed to replace console. Replaced console and tested. Unit is now functioning properly. Job complete.
We serviced a
WHIRLPOOL FREEZER
Model KRMF706EBS01
Near Austin, TX 78737
Kevin
Job Details: 09/07/2022
"Arrived on site and inspected refrigerator and found freezer temperature is 48?, fresh food temperature is 46?. Exposed freezer evaporator and found no frost pattern. Sealed system will need to be rebuilt to repair refrigerator.
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC2
Near Lakeway, TX 78738
Justin
Job Details: 09/07/2022
"Arrived on site for a washing machine that will lock and then do nothing after starting a cycle. On arrival the customer also pointed out some rusting on the unit and the water lines that had significant corrosion. I put the unit into diagnostics mode and found stored error codes F7E5 for shifter failure, F3E2 for water temp fault, and F2E1 for stuck key. I cleared the error codes. I then activated each component manually. On testing the cold alive I went to insect for leaks and the line snapped off due to rust. I turned the water at the wall off. I then tried to run a spin but it would not work. I gained access to the bottom of the unit and found significant rust and gearcase oil. I removed the rotor and found significant rust under it. Upon further inspection nI also found the LED on the console bleeding through. In order to repair the unit it will need a new console, valve, gearcase, rotor, stator, slider, and shifter.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78738
Justin
Job Details: 09/07/2022
"Arrived on site for a washing machine with the unit leaking from the dispenser. On arrival the customer stated that sometimes it will leak out of the front and under the dispenser. I put the unit into diagnostics mode and found stored error code F0E5 for off balance load. I cleared the error codes. I then ran a diagnostics test and manually activated each component to find the unit running as designed. I could not replicate the leak. I installed the new dispenser and test the unit. I found it working as designed with no leak present.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Marion, TX 78124
Andrey
Job Details: 09/07/2022
"Arrived on site to test unit for not turning off, tested unit found failed pressure switch fault, fail control board, pump would not turn off and a safety precaution called safety and presented my findings replaced control and pressure switch, tested unit , unit now functioning as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Austin, TX 78724
Matthew
Job Details: 09/07/2022
"Arrived onsite for microwave making noise. Upon arrival inspected unit. Found noise customer was experiencing was the flap on the dampener closing. Verified operation. Notified customer that when fan is turned completely off or a cook cycle ends, the metal dampener will shut. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78724
Matthew
Job Details: 09/07/2022
Arrived onsite for dishwasher not drying properly. Upon arrival inspected unit. Found all components functioning properly. Instructed customer on use of rinse aid. Also Instructed on accessing filter routine cleaning. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC0
Near Marion, TX 78124
Andrey
Job Details: 09/07/2022
"Arrived on site to test unit for not filling enough water, tested unit found no error codes, customer stated that after wash cycle his clothes does not smell good and when washing clothes is not submerged in water, advised customer that the unit is designed to use less water so it can get washed by wash plate instead of just floating, and advised customer to run a clean cycle with afresh to help with smell, unit functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Temple, TX 76501
David Z
Job Details: 09/07/2022
Arrived on site to install filter housing to resolve filter housing making loud noises even in use. Replaced filter housing and retested. Verified no leaks present and unit working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Georgetown, TX 78626
Maurice R
Job Details: 09/07/2022
"Arrived on sit to install previous diagnosis parts. Installed new oven door handle. Tested door,working as design."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Georgetown, TX 78633
Maurice R
Job Details: 09/07/2022
Arrived on site to install previous diagnose parts. Installed harness and tested unit. MW worked as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Kyle, TX 78640
Andrey
Job Details: 09/07/2022
"Arrived on site to test unit for loud noise during spin, tested unit found slider has split causing the rotor to not disengage properly making and scrapping noise, replaced slider, tested unit, unit now functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Copperas Cove, TX 76522
Tyler
Job Details: 09/07/2022
Arrived on site for washer needing previously diagnosed motor. Upon arrival installed required part. Tested unit and found unit functioning as designed call complete
We serviced a
WHIRLPOOL OVEN
Model WFG530S0ES1
Near Liberty Hill, TX 78642
Paul
Job Details: 09/07/2022
"Arrived onsite to inspect oven not maintaining heat. I found that the oven was set to LP when installed, but the oven is running off of natural gas. I adjusted the valve for natural gas and adjusted the valve opening. Tested unit temperature. Unit fired immediately at 350?. Tested unit multiple times to make sure heat came back on after reaching preheat temperature. Unit reignites as designed. Operational test good. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Kyle, TX 78640
Andrey
Job Details: 09/07/2022
"Arrived on site to replace previously diagnosed compressor, ran test with watt meter, compressor powered on and gradually increased to 161 Watts but next 3 minutes was slowly decreasing to 105 watts, 50% in watts drop did not occur, pumped unit with Nitrogen, held pressure for 15 minutes, replaced compressor with Orion board, system held hood vacuum for 20 minutes, charged unit 4.65oz, spoke to AH on proper pressures, all seems to be running as designed, evaporators developed a frost pattern, advised customer to monitor to see if ice production resumes, at this time job complete"
We serviced a
KITCHENAID COOKTOP
Model KCGS350ESS00
Near Hutto, TX 78634
Cliff
Job Details: 09/07/2022
"Arrived on site to diagnose a cooktop with burners not lighting. Found broken wire in ignition switch harness, and repaired wiring. Tested unit and found all is functioning properly at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hutto, TX 78634
Cliff
Job Details: 09/07/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found heating t-stat not wired preventing heater from operating. Rewired t-stat properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hutto, TX 78634
Cliff
Job Details: 09/07/2022
Arrived on site to diagnose a range with a door coming apart. Found handle loose on right side causing door to separate. Reset handle to proper position and tested unit. Found all is functioning properly at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pflugerville, TX 78660
Cliff
Job Details: 09/07/2022
"Arrived on site to diagnose a dishwasher that is making unusual noise. Found suds causing cavitation in pump and reducing back pressure on pump impeller, increasing impeller speed. Advised customer on findings and no further repairs needed. No leaks were found at time of service and issue documented with techline.Tech line rep BruceFile# 7734530899"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB
Near Austin, TX 78750
Vincent
Job Details: 09/07/2022
"Arrived on site for refrigerator, inspected unit and work area. Found fan lose and making vibration noises. Tightened the fan and unit is now operating as designed. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78750
Vincent
Job Details: 09/07/2022
"Arrived on site for refrigerator, inspected unit and work area. Found frost in the evaporator cover. Tested defrost and it was operating as designed. Explained to CX to make sure doors are always closed. Unit will have to be defrosted for 48hrs and then power it back on and let it cool for 24hrs. Explained to CX the defrost procedure .No leaks where observed during service. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Round Rock, TX 78681
Vincent
Job Details: 09/07/2022
"Arrived on site for refrigerator, inspected unit and work area. Tested in test 120 icemaker and was dead. Replaced it and retested and completed all test. I then did a fill test 97 and it worked. Unit is operating as designed. No leaks where observed during service. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
Kimo
Job Details: 09/07/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778?after doing so I tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Mustang Ridge, TX 78610
Kevin
Job Details: 09/07/2022
"Arrived on site and found evaporator is frosted over, Removed panel and exposed harness with steamer and found brown wire to heating element is not inserted into harness connector properly. Also replaced thermistor, user interface, And diffuser. Homeowner is going to defrost refrigerator completely over the next two days. If issue continues will need control box, evaporator harness, and defrost heater, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Georgetown, TX 78626
David Z
Job Details: 09/07/2022
Arrived on site to install new door switch due to broken switch. Replaced door switch and tested. Verified all working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Andice, TX 78628
Paul
Job Details: 09/07/2022
"Arrived onsite to inspect dishwasher not drying properly. I entered the unit into a diagnostic test and I tested amp draw on heater. The unit moved through each cycle as designed and the amp draw on the heating element was 7.4-6.3 amps during the wash cycle. Operational test good, no leaks observed during service. Call complete.Advised CX to add rinse aid to dishwasher to help with drying."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Liberty Hill, TX 78642
Paul
Job Details: 09/07/2022
Arrived to install previously diagnosed and ordered parts. R/R the filter housing and tested the dispenser. All is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Marble Falls, TX 78654
Paul
Job Details: 09/07/2022
"JM: Arrived onsite to install previously diagnosed and ordered parts. I punctured the drier and found that the sealed system still had a full charge. I removed the three way valve, connected nitrogen to the RC capillary tube and was able to blow nitrogen through it. Proving there was no restriction in the RC capillary tube. Installed compressor, drier, three way valve and ran test 40 and found that there was a frost pattern developing on the RC evaporator. Operational test good, no leaks observed during service. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Leander, TX 78641
Kimo
Job Details: 09/07/2022
Arrived onsite for refrigerator that is leaking water at the back. I found the leak cut out the damage section of the hose and rejoined it use a fitting WP4373559. I tested the unit by running a few cups of water though it and found no leaks job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Leander, TX 78641
Kimo
Job Details: 09/07/2022
Arrived onsite for refrigerator not cooling and ice buildup on the evap. Upon arrival I gained access to the evap and found that then heating element harness pin loose. I collected this then tested the heating element and found it good. I plugged the harness back in and removed the built up ice and found that air flow return to normal. Unit operating as designed job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Andice, TX 78628
Lou
Job Details: 09/07/2022
"Arrived on site all previously diagnosed and ordered parts. Due to the oven door inner handle brackets being bent, the screws missing and the screws missing at the bottom the door, I removed and replaced the brackets and installed the screws. I removed and replaced the door gasket due to it being damaged and removed and replaced the switch harness and spark ignitor and tested the unit. Unit is operating as designed. I recommended that the customer clean the middle and back right burner heads as the unit warranty will not cover the replacement due to the amount of cooking oils/grease on them. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Austin, TX 78737
Luis
Job Details: 09/07/2022
"Arrived on site. Diagnosed a defective compressor,replaced defective compressor vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS04
Near Austin, TX 78704
Luis
Job Details: 09/07/2022
Arrived on site. Removed defective fan installed new ice box fan ran diagnostics fan powered on.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Spicewood, TX 78669
Justin
Job Details: 09/07/2022
"Arrived on site to install previously diagnosed parts. I installed both tubes, the grid cutter, reservoir, and replaced the thermistor clip. I then cleaned out the rust in the ice bucket. I test the unit and found it running as designed. Call complete."