Service History 94

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Round Rock, TX 78681
Tommy
Job Details: 10/12/2021
Arrived onsite for refrigerator not sealing. Upon arrival found unit top washer missing causing fc door to rub against rc door. Ordering washer office to reschedule upon receiving.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Burnet, TX 78611
Cliff
Job Details: 10/12/2021
Arrived on site to diagnose a refrigerator with light not working. Found freezer led module failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Austin, TX 78727
Scott
Job Details: 10/12/2021
"Arrived on site for washer powering up but never starting wash. Ran diagnostics got lock error . Ran wash test and could lift lid when locked . Replaced latch tested unit all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Austin, TX 78728
Jimmy J.
Job Details: 10/12/2021
Arrived on site for refrig IM ice is frozen together and dispenser water dispensing very slow.. wheel on the bottom is broken. Found bottom left roller and leg mount missing wheel. Removed left roller and installed new left roller. Tested water dispenser and water would only trickle out. Removed filter and water came out in a strong flow. Ran harvest and completed without issue. Ran water fill test and no water is coming into mold. Returning with all parts plus valve to complete the repair. Replacing the triple valve should resolve the water not coming into the mold. Otherwise filter head may be necessary for replacement too. Customer will be purchasing a new filter for installation upon our return. Currently the bottom ice maker is working and water dispenser is dispensing with filter removed. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Austin, TX 78733
Leonardo
Job Details: 10/12/2021
"Arrived on site to replace inner door, bezel and gasket, replaced parts, customer stated that the vent fan would not turn off, replace control board that fixed the issue, tested unit, unit working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/12/2021
Arrived on site for COMPLAINTNOTE:DISHWASHER IS NOT WORKING PROPERLY IT HAVING ISSUES WITH THE DRAIN PROCESS. Found knock out still inside disposal. Removed knockout and set to drain. Water drained as designed. No error codes came on in diagnostics. Placed in diagnostics cycle to ensure dishwasher completed all cycles and it did. Heating element sizzled water once diagnostics completed. No leaks detected. Job completed.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near San Marcos, TX 78666
Andrew
Job Details: 10/12/2021
"Arrived on site to test unit for open/closed door prompt. Tested switches and they tested good. Continuity through harness. Found loose connection on control board. Replaced control board as a precautionary. Tested unit and unit tested good, job complete"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS1
Near Liberty Hill, TX 78642
Cliff
Job Details: 10/12/2021
"Arrived on site to diagnose a range with an oven not turning off. Found relays in control not opening to cancel bake cycle, and replaced control. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHB0
Near Austin, TX 78723
Scott
Job Details: 10/12/2021
"Arrived on site for poor washer performance. Found weak wash motor and stuff stuck in sprayer arm . Ordering Wash motor , both spray arms . No water leaks detected at time of service. Call to set return ; ordrng 1 W11226884 (Wash motor) and 1 W11226887 (Gasket) and 1 W11226869 (Upper spry) and 1 W11226872 (Lower spray)"
We serviced a
WHIRLPOOL OVEN
Model WEG750H0HZ0
Near Hutto, TX 78634
Matthew
Job Details: 10/12/2021
"Arrived onsite for range not turning on or heating. Upon arrival tested unit. Unit did ignite and began heating once reached approximately 200 degrees, unit shut down and gave error code F8E0 cooling fan speed to low. Called tech line for assistance due to troubleshooting guide instructions. Tech gave SR#7731973985. Per tech line replacing the fan assembly should resolve the issue. The hall sensor is part of the blower. Ordering blower. Office to reschedule. ; ordrng 1 W11107275 (fan-blwr)"
We serviced a
WHIRLPOOL MICROWAVE
Model N/A
Near Austin, TX 78731
Scott
Job Details: 10/12/2021
Arrived on site for microwave not heating . Oven checked normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Austin, TX 78704
Jacob
Job Details: 10/12/2021
Arrived onsite for lights in the refrigerator not working. Looked at the unit and found that 2 led modules were not lighting causing the rest of the lights to not turn on. Replaced both modules. All lights lit up.Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW9250WW01
Near Georgetown, TX 78628
Lou
Job Details: 10/12/2021
"Arrived on site to inspect washer noises. Upon further inspection, I moved the drum back and forth and it appeared to be secured. I placed the unit in diagnostics showing error codes F6E1 and LF-long fill. Cleared the codes and continued with testing. I found when the unit began to fill, there was hardly any water coming in. I found that the bellow was not fully attached to the tub inside. I advanced through testing and when the drum began to tumble, I could hear a thumping noise. I canceled testing and moved the drum back and forth again and found the bearing was bad. Unit was left unplugged and water turned off at the wall. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/12/2021
"Arrived on site for Not Making Ice - Refrigerator. Customer informed me the ice maker began working again. Removed ice maker cover to jump ice maker and found ice mold already had water in it showing the ice maker was calling for water. With this, I cant harvest the ice maker due to mold being full. Explained to customer they should reach back out if it stops working again. Checked temps and both FC and RC were set to the recommended temps. Ice maker working as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Woodway, TX 76712
Jonathan M
Job Details: 10/12/2021
Arrived on site for a refrigerator that?s not making ice or cooling properly. Inspected unit and work area. The customer advised that the top of the fridge and freezer sections are not getting cold but the bottom of both compartments are freezing up. Confirmed the customers complaint and found the evaporator fan not running. Checked voltage at the evaporator fan and found proper voltage. Replaced evaporator fan and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/12/2021
"Arrived on site to replace cam and belt, after replacing, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Taylor, TX 76574
Matthew
Job Details: 10/12/2021
Arrived onsite for dishwasher not filling with water. Upon arrival tested unit and found valve not energizing. Replaced valve and tested. Unit is now filling. Ran normal wash and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, TX 78753
Wesley
Job Details: 10/12/2021
Arrived onsite and found unit freezer module and switch assembly causing led failure from frost damage. Ordering led module for freezer to repair. ; ordrng 1 W11520324 (Freezer module)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 10/11/2021
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in rc caused by failed control. Replaced ui per service pointer and advised customer to thaw unit a minimum of 24 hrs. No further repairs needed and no leaks were found at time of service.
We serviced a
MAYTAG DRYER
Model MED5100DW0
Near Austin, TX 78732
Robert
Job Details: 10/11/2021
Arrived on call to replace previous diagnosed part. After installation test operation
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ04
Near Niederwald, TX 78640
Kevin
Job Details: 10/11/2021
"Arrived on site and inspected refrigerator and found freezer light switch is stuck in off position with frost. Homeowner experienced frosting in the freezer and after moving food items around it has stopped on its own. Freed up light switch and light is on and working properly, job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 10/11/2021
Arrived on site to replace previously ordered parts for refrigerator. Replaced ice door and ice door motor. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near New Braunfels, TX 78132
Noah D
Job Details: 10/11/2021
"Arrived on site to inspect unit for not draining without leaking, upon inspection found the unit leaked out of the drain tube between motor and pump, replaced hose and tested. No leaks found. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near New Braunfels, TX 78130
Noah D
Job Details: 10/11/2021
"Arrived on site to inspect unit for loud sounds during spinning, upon inspection found the screw under the gear case. The spinning was causing the cover to click on gear case. Reattached screw and tested. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 10/11/2021
Arrived on site to diagnose a microwave that isn't heating. Found capacitor failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/11/2021
"Arrived on site for dishwasher not washing dishes. Inspected unit and work, Found unit sharing drain port with reverse osmosis. Informed customer on drain. Performed diagnostics mode and found wash motor not activating. Measured incoming voltage to motor and found 120 volts. Found failed sump assembly. Removed failed sump and installed new. Tested operation. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Killeen, TX 76542
Tyler
Job Details: 10/11/2021
Arrived on site for washer leaking water. Upon arrival found no errors in diagnostics. After running water tests I found leak coming from fabric softer housing. Will need office to reach once availability of part is known.; ordrng 1 W11413340 (Fabric softener drawer)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Temple, TX 76501
Jonathan M
Job Details: 10/11/2021
Arrived on site for a washing machine that?s not agitating. Inspected unit and work area. Tested the unit and found the unit making a clicking sound and seeing the basket as the unit was attempting to agitate. Replaced shifter and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED5300SQ0
Near Killeen, TX 76543
Tyler
Job Details: 10/11/2021
Arrived on site for dryer not turning on. Upon arrival found power supply was 108 out of the 240v needed. Found after further inspection that the heating element grounded out and caused surge in power supply to trip. Replaced element and reassembled and tested unit. Found dryer now fully functioning as designed. Call complete
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Harker Heights, TX 76548
Tali W
Job Details: 10/11/2021
"On site for dryer not heating at all. Confirmed complaint. Received 240v at outlet. Cutoff, thermal fuse, and high limit thermostat all had continuity. Found heating element was open. Cleaned out lint from interior and replaced heating element. Tested. Unit now functioning as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Killeen, TX 76549
Tyler
Job Details: 10/11/2021
"Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival confirmed prior diagnosis. After recovering 5.5oz of refrigerant I replaced compressor and drier. After pulling vacuum, checking for leaks then recharging unit with 5.5oz of refrigerant I found when trying to start compressor that unit was drawing 8.0 amps even with a steady 120 v connection but compressor kept failing to run. Tried 3 new more start devices and found each had the same result. Found new compressor was defective. Called techline and spoke with Austin sr#7731957474. Was instructed compressor would need to be reordered and replaced. Office to reschedule once Availability of parts is known. ; ordrng 1 WPW10143759 (Uv Drier) and 1 W10507884 (Compressor) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78628
Lou
Job Details: 10/11/2021
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I found war in the bottom of the tub. I pressed cancel and the drain pump came on and drained the water. I did not hear the water draining into the disposal so I turned the disposal on and found it with a large amount of debris. Once the debris was cleared, the unit drained the water. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit is operating as designed. I tested one more time by filling the tub with water and then pressing the cancel button to turn the drain pump on and the unit drained as designed again. I found no rinse aid in the dispenser. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Temple, TX 76502
Jonathan M
Job Details: 10/11/2021
Arrived on site for a dishwasher that has a broken dispenser. Inspected unit and work area. Confirmed customers complaint and replaced dispenser. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Killeen, TX 76549
Al
Job Details: 10/11/2021
Arrived back on site to install previously ordered parts. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Temple, TX 76502
Tali W
Job Details: 10/11/2021
On site for ice machine not making much ice and ice being thin when set on thickest setting. Cycled power. Started normal cycle. Found unit not filling to proper height and stopped filling after about 1 minute 15 sec. Replaced recirculating pump and control. Started normal cycle. Unit now fills to proper height and functioning as designed. Call complete
We serviced a
GE OVEN
Model JTP30SM1SS
Near Belton, TX 76513
Tyler
Job Details: 10/11/2021
"Arrived on site for wall oven needing previously diagnosed parts. Upon arrival I stalleded required components and reassembled and tested unit. Found oven preheating to 350as designed with no ACU failures,
We serviced a
IKEA RANGE
Model IHW51UC0FS2
Near Copperas Cove, TX 76522
Tyler
Job Details: 10/11/2021
Arrived on site for vent hood needing previously diagnose motor and control. Upon arriving confirm prior diagnosis and installed both needed parts reassembled and tested the unit and found it functioning as designed call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Temple, TX 76501
Jonathan M
Job Details: 10/11/2021
Arrived on site for refrigerator that?s not dispensing ice or water. Inspected unit and work area. The customer advised the unit does dispense ice and water but that his issue is with the waterline at the top spraying water out of the top one there?s icemaker goes to fill. Confirm the customers complaint and found a tear in the rubber fill valve for the icemaker. .; ordrng 1 W11415785 (TUBE)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHS0
Near Leander, TX 78641
Tommy
Job Details: 10/11/2021
Arrived onsite for dishwasher tripping breaker. Upon arrival found unit breaker was being tripped by unit washing machine and dishwasher side by side breakers and unit couldnt have both units on at the same time. Unit issue is breaker related. Job Completed.
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Leander, TX 78645
Justin
Job Details: 10/11/2021
Arrived on site for a refrigerator with the freezer LEDs and top left refrigerator LED out. Upon arrival the customer said per last service the LEDs went back out the next day after installation. I found the top FC light bad and replaced it.
We serviced a
WHIRLPOOL DRYER
Model MCG8000AWW
Near Lago Vista, TX 78645
Justin
Job Details: 10/11/2021
"Arrived on site for a dryer that would start to heat, but eventually stop heating completely during the cycle. I tested the unit and found it heating as designed for a few heating cycles, but then would drop and no longer heat. I gained access to the control and found a small burnout on the H1 heater relay. I inspected the ignitor and found it would ignite, but eventually the coils would no longer turn on. This indicates a faulty control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/11/2021
"Arrived on site for customer complaint of water not working, found water valve plugs disconnected from last repair, I plugged valve in, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Andice, TX 78628
Kayman
Job Details: 10/11/2021
Arrived onsite for dishwasher making whistle or wailing noise while in use. Upon inspection I found no error codes stored. I ran diagnostics and found the inlet valve would make a whining noise during fill consistent with a restriction in the valve solenoid. I replaced the valve and tested the unit again. I found the noise is no longer present. I advised the customer of my findings and solution. No leaks detected during time of service. Job complete.
We serviced a
GE REFRIGERATOR
Model GSS25GSHBCSS
Near Harker Heights, TX 76548
Tali W
Job Details: 10/11/2021
"On site for fridge not dispensing water. Customer stated that the unit was dispensing ice when he contacted us, but on arrival, he informed me that the unit is no longer making ice. Confirmed complaint. Found unit would dispense a small amount and slow down to a dribble. Installed bypass, no change. Confirmed valve on rear of unit is functioning. Disconnected dispenser line from valve and from quick connect near left front bottom door hinge. Used a steamer on one end of the line to see if reservoir was frozen and found it wasnt. Replaced filter head assy and re-installed filter. Tested. Unit now receiving proper water flow at dispenser and is filling ice maker. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Leander, TX 78645
Justin
Job Details: 10/11/2021
Arrived on site to install previously diagnosed parts. I installed the new gear case and then tested the unit. I ran a diagnostics cycle and a manual spin/agitate. The unit is running as designed. No leaks observed at the time of service. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0AS01
Near Austin, TX 78732
Robert
Job Details: 10/11/2021
Arrived on call for complaint of no power. Found fuse open. After installation test operation.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FS1
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/11/2021
Arrived n site for microwave venthood light not operating. Ins unit and work area. Mead voltage to lamp housing and found no voltage. Found failed control board not sending voltage to lamp housing. Office to schedule return when ETA is available.; ordrng 1 PRESCREENCONTROL (RAN WITHOUT )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78750
David Z
Job Details: 10/11/2021
Arrived on site to diagnose refrigerator that had a crack in the freezer door. On arrival I found a 2 inch crack on the top of the door. Replaced door with new supplied door. Tested and verified good seal. Unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXVD00
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/11/2021
"Arrived on site for customer complaint of unit not cooling properly, found condenser coil full of hair and dust, condenser fan motor was running, evaporator motor tested good, nice frost pattern, I cleaned condenser coil, unit tested good."
We serviced a
WHIRLPOOL VENTHOOD
Model WVU57UC0FS1
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/11/2021
Arrived on site for glass front on hood fell off and broke again. Found left side of glass panel cracked nowhere near the buttons. Removed glass and installed new glass. Made sure all ten nuts were very secure to prevent any vibration while vent hood is in use to cause glass from cracking or becoming loose from mount(s). Powered up vent hood and all functions are working as designed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHS2
Near Austin, TX 78704
Leonardo
Job Details: 10/11/2021
"Arrived on site test unit for water leak, tested unit in diagnostics, no error codes detected, ran unit for 10 minutes in normal cycle, did not detect any signs of water leak, after drain unit had abnormal amount of suds ,advised customer to run empty cycle to remove suds, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Austin, TX 78717
David S
Job Details: 10/11/2021
Arrived on site for fridge not cooling. I inspected the unit and work area. I found the compressor on and the evaporator fan running. I found no air flow in the fridge. I gained access to the freezer evaporator and found the air ducts clogged. I tested the thermistor and the control I found the control no sending proper voltage and the thermistor open. I replaced the thermistor and the control. I cleared out the ice from the ducts. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Austin, TX 78745
Kevin
Job Details: 10/11/2021
"Arrived on site and inspected refrigerator and found no ice production, inspected icemaker and found it is not cycling, icemaker has failed, it is defective. after replacement new icemaker cycled immediately and filled with water, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Andice, TX 78628
Lou
Job Details: 10/11/2021
"Arrived on site to inspect refrigerator noises. Upon further inspection, I found the unit compressor on and making normal humming noises. I placed the unit in diagnostics and tested the compressor and it continued to make the normal humming noises. I advised the customer that the unit is operating as designed and that the humming noises are normal with this type of compressor. I tested the evaporator fans and both are functioning properly. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Austin, TX 78721
Scott
Job Details: 10/11/2021
"Arrived on site for a no cool fridge . Found unit cooling and making ice . Ran temp checks , temps normal. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78705
Jacob
Job Details: 10/11/2021
Arrived onsite to replace the belt. Replaced the belt. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFB4
Near Austin, TX 78750
David Z
Job Details: 10/11/2021
"Arrived on site to diagnose range with no power to burners. Removed covers on the rear and found wiring harness burnt and severed. Wrong model info given, ordering correct harness. Office to schedule return.; ordrng 1 W11551729 (Wiring Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Cedar Park, TX 78613
David S
Job Details: 10/11/2021
Arrived on site to install previous diagnose parts. I gained access to the ice maker and fan. I replaced both with new. I reassembled the unit and tested the ice maker. I found the fan and ice maker now working as designed. No water leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Leander, TX 78641
Kayman
Job Details: 10/11/2021
"Arrived onsite for washer making grinding noise. Upon inspection I found no error codes stored. I ran diagnostics and could hear a slight grinding noise when in high spin which I imagine gets worse with the weight of a load inside the basket. I am ordering the control, hub and washplate since they were not replaced when the gearcase was replaced las visit. Office to R/S due to part availability. ; ordrng 1 W10528947 (Hub) and 1 W11397111 (Washplate) and 1 W10913953 (Actuator)"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/11/2021
"Arrived on site for customer complaint of unit some times taking to long to dry, especially during bulky loads. I tested venting, vent test showed poor venting, instructed customer to have vent cleaned.
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/11/2021
"Arrived on site for customer wanting a check up of unit, found error code F2E1, stuck UI, found unit tested good in diagnostic test cycle, i calibrated unit, tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRL01
Near Austin, TX 78732
Robert
Job Details: 10/11/2021
Arrived on call for complaint of noise and ice not dispensing. For noise will need diffuser and auger parts for dispensing. ; ordrng 1 WP2198607 (Spring) and 1 WP2305243 (Shaft) and 1 WP2252130 (Motor) and 1 WPW10151374 (Diffuser)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78745
Kevin
Job Details: 10/11/2021
"Arrived on site and inspected washer and found actuator arm is not in cam kit ring, resecured actuator and confirmed operation by running all functions through manual diagnostic. If situation happens again a new actuator will be needed to correct issue, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF120PAFB0
Near Austin, TX 78723
Matthew
Job Details: 10/11/2021
"Arrived onsite to replace previously diagnosed parts. Replaced heating element, upper and lower racks. Tested unit and unit is functioning properly properly. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near San Marcos, TX 78666
Andrew
Job Details: 10/11/2021
Arrived on site to test unit for not heating. Customer stated unit is in a different location. Followed customer to other location. Found unit has no power cord and no accessible source of power. Advised customer unit needs power cord and electricity readily available to be able to properly diagnose unit. Job complete.
We serviced a
ADMIRAL DRYER
Model AED4675YQ0
Near Wimberley, TX 78676
Brandon
Job Details: 10/11/2021
"Arrived on site for customer complaint of unit not working, found failed thermal fuse, I replaced fuse, unit would turn on and not heat, found all thermostats and element tested good, found failed timer, I replaced timer, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/11/2021
"Arrived on site for washer not agitating. Inspected unit and work area. Found unit unleveled and rocking. Leveled unit and inspected gearcase . Performed diagnostics mode and checked fault codes, found none. Ran automatic test cycle and found components operating. Ran manual test mode and test components individually. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/11/2021
Arrived on site for dryer not heating. Inspected unit work area. Verified not heat failure. Mead incoming voltage and found L2 on terminal block burnt. Will need to replace terminal block and customer will be responsible for power cord. Removed terminal block and installed new. All else tested good without power.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY06
Near Austin, TX 78757
David Z
Job Details: 10/11/2021
"Arrived on site to follow up on refrigerator that had leaked water into the RC, a large amount. Customer let me know it seemed like it leaked from the back of the RC where the reservoir was. I removed the panels and didnt see a direct leak when dispenser or icemaker was running. I reseated all connections to the water valve, and relayered my hoses. Judging by the amount it seems like the inlet line connection must have leaked due to a weird angle it sat at. If issue happens again we need to replace the reservoir with another one, the line seems to feel a tiny bit short. Call complete."
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Georgetown, TX 78626
Lou
Job Details: 10/11/2021
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the main control and waited 3 minutes to test to allow the controls to transfer information. After the 3 minutes, I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/11/2021
Arrived on site to install previously diagnosed part. Took picture of missing M&S. Removed evap fan and installed new evap fan. Found freezer door gasket torn. Checked temps and UI was set to Fahrenheit instead of Celsius. This setting will get changed upon returning to change freezer door gasket. Tested evap fan and thermistor. Fridge running as designed. Ordering freezer door gasket to return and complete the repair. ; ordrng 1 W10407216 (Freezer gasket)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78703
Leonardo
Job Details: 10/11/2021
"Arrived on site to test unit for broken striker, tested unit, striker missing,need striker to fix issue, office to reschedule ; ordrng 1 W11545309 (Striker)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Round Rock, TX 78681
David S
Job Details: 10/11/2021
Arrived on site to install previous diagnosed ring. I gained access to the ring bearings. I replaced the broken ring bearing(279441) with one I had on hand. I reassembled the unit and tested it. It is working as designed. Job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lago Vista, TX 78645
Justin
Job Details: 10/11/2021
Arrived on site to install previously diagnosed parts. I installed the new control. I then ran a calibration and test cycle. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78759
David Z
Job Details: 10/11/2021
"Arrived on site to diagnose refrigerator making loud noise when fan running. Customer showed me audio file of sound, which sounded like high speed vibration coming from RC. Sound seems to be coming from the icebox fan. It will ramp up and get loud. Replaced icebox fan and retested. Unit still a little loud, but working as designed. Advised on normal operation and fan sounds. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78757
David Z
Job Details: 10/11/2021
"Arrived on site to diagnose refrigerator that was not making ice. Customer said it would usually not make ice, or just drop a clump. Tried to jump icemaker and found it would not cycle. Ordering icemaker to use on return visit due to not having icemaker present. O-emld tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78737
Leonardo
Job Details: 10/11/2021
"Arrived on site to replace dishwasher tub, replaced tub, tested unit, unit working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Kyle, TX 78640
Robert
Job Details: 10/11/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2021
Arrived onsite and found unit refrigerator liner cracked. Customer concerned the fridge is not cooling properly. Found unit is cooling properly and liner crack cosmetic only and not causing functional failure.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lakeway, TX 78734
Robert
Job Details: 10/11/2021
Arrived on call for complaint of buttons not working. Confirm some buttons are not working. Will need to replace console. ; ordrng 1 W11416457 (Console)
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Bee Cave, TX 78738
Robert
Job Details: 10/11/2021
Arrived on call for complaint of not always spinning. Ran diagnostics and got code for water temperature stopping spin. After installation test operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Kingsland, TX 78639
Cliff
Job Details: 10/11/2021
Arrived on site to replace previously ordered parts for refrigerator. Replaced inverter and tested unit. Found all is functioning properly at this time and unit not hooked up to water.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Salado, TX 76571
Tali W
Job Details: 10/11/2021
On site for dishwasher leaking underneath. Found leak coming from heating element bushings due to deteriorated metal coverings on bushings. Replaced element with updated version. Ran diag cycle. No leaks after repair. Unit functioning as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Belton, TX 76513
Jonathan M
Job Details: 10/11/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced user interface assembly and tested the unit. Found the upper oven light would not turn off. Check the door switch and found the light turning off if pressed with your finger. Checked the door switch as the oven closes and found that the switch was not being engaged due to the whole latch assembly being slid back. Slid forward the latch assembly and tighten the screws down at a little bit of an angle to allow the door switch to engage. Tested the unit on a 375? bake circle in the unit reach temperature and is now working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Round Rock, TX 78681
Tommy
Job Details: 10/11/2021
Arrived onsite for previously diagnosed parts. Replaced console and found unit now correctly reading the touch. Spoke with customer on need for WiFi for update. Job Completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Austin, TX 78732
Robert
Job Details: 10/11/2021
Arrived on call to replace previous diagnosed part. After installation test operation
We serviced a
MAYTAG OVEN
Model CWG3100AAE
Near Austin, TX 78731
David Z
Job Details: 10/11/2021
"Arrived on site to diagnose oven that is not heating at all. Tested unit and found igniter not glowing. Checked resistance and found igniter open. Ordering igniter.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS2
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/11/2021
"Arrived on site for dishwasher top rack falling out. Inspected unit and work area. Found unit leaning forward. Inspected leveling feet and found not touch floor. Corrected leveling feet and tested dish rack operation. All tested good, no water leaks detected during service.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Austin, TX 78717
David S
Job Details: 10/11/2021
"arrived on site for ice maker having low ice production. I inspected the unit and work area. I found the fans and compressor running. I found the ice maker cycling and filling with water. I called Techline ED, sr# 7731960016 we did a temp test and found 13 degrees in freezer. Ed Advised to look for a cooling issue if there is no ice build up. I gained access to the compressor and found it pulling .83 amps. I gained access to the evaporator and inspected the frost pattern and the lines. I found the suction line bent and crimped coming out of the cabinet, see pictures. I called techline back and spoke to Steve. I advised Steve of my findings. I asked Steve to get on a video chat to verify the line. ; ordrng 1 Lokring (Lokring) and 1 R600kit (R600 kit) and 1 Uvdryer (Uv dryer) and 1 Accessvalvelokring (W11506619) and 1 W11504418 (8to7 brass) and 1 W11504433 (6/4NRMS00) and 1 W11504447 (5/1.8 NR MS 00) and 1 W11506635 (Access valve) and 1 W11504436 (Lokring) and 1 W11504435 (Loking)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bastrop, TX 78602
Matthew
Job Details: 10/11/2021
Arrived onsite for washer giving error codes during rinse cycle. Upon arrival put unit in diagnostics and found stored error code F3E3 thermistor shorted and F0E4 spin limit by water temperature. Tested connections and were good. Faulty valve causing errors. Replaced valve and tested. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Austin, TX 78701
Jacob
Job Details: 10/11/2021
Arrived onsite for unit not starting a cycle. Tested the unit and heard the control would not stop clicking after starting the unit or to pause the unit. Replaced the latch and that did not fix the issue. Check the resistance to the stator and rotor and found that they were around 7 and 16 ohms. Stator a and rotor checked good. Ordered parts. Office to reschedule ; ordrng 1 REQUEST (2MAN ) and 1 REQUEST (2HR) and 1 W10916241 (rotor) and 1 W11261207 (STATOR ) and 1 W11329112 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model WGD6120HW1
Near San Marcos, TX 78666
Andrew
Job Details: 10/11/2021
"Arrived on site to test unit for no heat and missing parts. Found unit was missing the gas flex tube. Installed tube, tested unit, unit working good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Austin, TX 78724
Scott
Job Details: 10/11/2021
Arrived on site for control issue with range. Found control completely dead . Cook top is lighting . Double checked all connection . Ordering control . No gas leaks detected at time of service. ; ordrng 1 W11258611 (Control)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Austin, TX 78758
David Z
Job Details: 10/11/2021
Arrived on site to follow up on dryer that lost power again. Customer had vents cleaned after thermal fuse failed again. Found fuse open. Talked to MS who said to replace fuse again. Replaced fuse and verified airflow seems good. Call complete.
We serviced a
WHIRLPOOL DOWNDRAFT
Model JVD0303GS
Near Lago Vista, TX 78645
Justin
Job Details: 10/11/2021
"Arrived on site for a downdraft that would not turn off when turned on, and the LED light strip not turning on. I gained access to the control and found a drop in voltage when turned on. This indicates a faulty control. I also found the light switch not functioning. Due to this I am ordering the controls, and light switch. Office to reschedule. ; ordrng 1 W11227469 (Light Switch) and 1 W11227466 (PCB Control) and 1 W11228240 (Main Control)"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Marble Falls, TX 78654
Cliff
Job Details: 10/11/2021
Arrived on site to replace element for range. Replaced part and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Pflugerville, TX 78660
Scott
Job Details: 10/11/2021
"Arrived on site for dryer not staying on unless PTS switch is held down. Replaced switch , unit is now staying on . No lint build up at time of service. No gas leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXTS00
Near Austin, TX 78725
Matthew
Job Details: 10/11/2021
Arrived onsite for refrigerator compressor making noise. Upon arrival checked temps. Freezer is making ice and RC is cooling. Checked compressor compartment and found entire compartment full of debris. Removed grill cover and found condenser coils completely covered. Compressor not able to dissipate heat properly. Compressor is running hot and lines are hot. Compressor working harder that normal. Cleared out condenser coil and compressor compartment. Currently unit not making noise. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM704KPS0
Near Austin, TX 78731
David Z
Job Details: 10/11/2021
"Arrived on site to diagnose dishwasher that is not draining. On arrival found unit is drained. Customer said they can push drain and get it to drain. However, it has been stopping cycles and not draining. Called tech line and spoke with TJ, SR7731957292. Recommended repair is to replace the sump and motor assembly. If drain pump is running then its likely overheating or having amp draw pulled by wash motor.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Jarrell, TX 76537
Lou
Job Details: 10/11/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the door trim and control panel trim being damaged/scratched, I removed and replaced both and tested. Unit is operating as designed. Job completed"