Service History 94

We serviced a
WHIRLPOOL RANGE
Model WFE525S0HS1
Near Austin, TX 78744
Jacob
Job Details: 06/07/2021
"Arrived onsite for unit still tripping breaker. Went ahead and replaced the control. Tested unit 2 times to see if it will stay consistent at 350 degrees. Unit was working with no issues. Called tech line after leaving the customers home. Said if there is a chance we are going back at some point. To look at the wire harness to be sure it?s connected, says that the issue still may be in the breaker or plug it self causing the unit to blow the breaker. Spoke with Andrew got sr#7730940916. No issues at this time. Job coming"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78626
Jonathan
Job Details: 06/07/2021
"Arrived on site to install diagnosed part. Removed pulley belt and installed new. Performed diagnostics mode and ran automatic test cycle. Found unit agitating and spinning. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near San Marcos, TX 78666
Noah D
Job Details: 06/07/2021
"Arrived on site to inspect unit for not allowing heat or any selection, upon inspection found the unit had popped the breaker, flipped breaker and tested broil and bake element, no problems found. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ES5FHAXSA01
Near Killeen, TX 76549
Tyler
Job Details: 06/07/2021
"Arrived on site for refrigerator not cooling. Upon arrival I found unit unplugged. Once I restored 120 power supply, I found evap fan running. No frost pattern at all. Found condenser fan motor running and compressor was running but making a irregular whining noise that steadily increased. Found previous company had installed a (low side only) access port on compressor. Found u it at a -17psi vacuum. Compressor was also starting to fail longer it ran. Found unit will need a new sealed system repair including a new compressor, drier, & etc. office to reach once availability of parts is known and AHS autho is acquired. ; ordrng 1 W10309994 (Compressor) and 1 2324712 (Condenser coil) and 1 WP2188823 (Evap coil) and 1 W10124096 (Evap motor) and 1 2310237 (Harness) and 1 WPW1014375 (Uv drier) and 1 Access (Valve) and 1 Cnote (Needs AHS Autho before rescheduling or repaired)"
We serviced a
KITCHENAID REFRIGERATOR
Model ksrp25fnss00
Near Austin, TX 78736
Kevin
Job Details: 06/07/2021
Arrived on site and inspected refrigerator and found frost in the center of the evaporator cover. Removed frost and inspected evaporator and frost pattern looks good. Refrigerator may have had an air gap at one point that has since been corrected. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM00
Near Austin, TX 78736
Kevin
Job Details: 06/07/2021
"Arrived on site and inspected refrigerator and sound condensation just inside of fresh food doors around user interface. Found both door gaskets are damaged. Also found humidity control is not on. Replaced both gaskets and turned on humidity control, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78725
Scott
Job Details: 06/07/2021
Arrived on site for microwave not starting . Found microwave completely dead . Tested and found cavity thermostat blown. Replaced thermostat with truck stop ( part W10269232) . Tested and microwave is heating to whirlpool specks . Job complete ; ordrng 1 W10269232 (CAVITY THERMOSTAT )
We serviced a
WHIRLPOOL WINE COOLER
Model KUWR204ESB00
Near New Braunfels, TX 78132
Andrew
Job Details: 06/07/2021
"Arrived on site to replace compressor from previous diagnosis. Replaced compressor and filter drier. System held vacuum for 20mins. Charged to specs, tested unit, unit works good. No signs of refrigerant leaks. Unit started cooling right away. Evap motors working good. Condenser motor working as designed. Job complete."
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS8
Near Austin, TX 78738
Brandon
Job Details: 06/07/2021
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBC2277RF3
Near Austin, TX 78704
Jacob
Job Details: 06/07/2021
"Arrived onsite to replace parts previously ordered. Replaced thermistor, fan and gasket, and heater defrost. Tested unit. The fane turned on inside of the ice maker. Let customer know to allow 24hrs for the unit to make ice. Also let them know that the unit is calling for the water filter to be replaced and if not replaced can cause issues with the ice maker not filling with the correct amount of water to make ice. No leaks at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Granite Shoals, TX 78654
Cliff
Job Details: 06/07/2021
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost issue has reoccured. Replaced ui under warranty and als main control and rc fan harness. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KENMORE COOKTOP
Model 790.4412321
Near Lakeway, TX 78734
Robert
Job Details: 06/07/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 06/07/2021
Arrived on site to diagnose a dryer that is not completely drying. Found no failures to unit at this time and advised customer on best cycles and options for best results.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near New Braunfels, TX 78132
Noah D
Job Details: 06/07/2021
"Arrived on site to inspect unit for not spinning, upon inspection found the unit running but the relay did not click when a large load was detected. Replaced control and tested unit with a large load, no problems found. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18GMXHW00
Near Marble Falls, TX 78654
Cliff
Job Details: 06/07/2021
Arrived on site to diagnose a refrigerator that is leaking. Found drain line frozen over. Thawed line and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model DU980QPDB4
Near New Braunfels, TX 78130
Noah D
Job Details: 06/07/2021
"Arrived on site to inspect unit for not draining, upon inspection found a new disposal on unit, knocked out drain cap and helped customer with disposal. The main assembly for dispenser door was broken. Ordering part. Office to reschedule ; ordrng 1 3369505 (det.disp.actuator)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Georgetown, TX 78628
Tommy
Job Details: 06/07/2021
Arrived onsite for washer not operating at all. Upon arrival found unit control was receiving but not sending voltage throughout.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, TX 78721
Scott
Job Details: 06/07/2021
"Arrived on site for washer not spinning out load. Ran diagnostics got valve temp 0-4 , 7-5 unable to reach max rpm, 7-1 shifter fault . Recommend replacing actuator ,gearcase and valve .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, TX 78664
Wesley
Job Details: 06/07/2021
Arrived onsite and called techline for repeat frozen fill tube. Was advised that tube is able to be replaced. Advised customer on techline recommendation. Customer to call whirlpool for help with repair. will return with fill tube. Office to reschedule. Sr#7730931047; ordrng 1 W10701614 (Fill tube and heater assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Fischer, TX 78623
Andrew
Job Details: 06/07/2021
Arrived on site to test unit for condensation in FC. Found evaporator had ball of ice on capillary tube. Removed ice and ice started forming again. Refrigerant was not moving through evap preventing unit from cooling properly causing condensation. Needing SS tech on return visit and 2hrs. Office to reschedule. ; ordrng 1 W11092533 (start-dev) and 1 W11209866 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10313899 (evaporator) and 1 WPW10350564 (capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Pflugerville, TX 78660
Wesley
Job Details: 06/07/2021
Arrived onsite and replaced the hv control and ui. All checks good. Advised customer on fridge operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Georgetown, TX 78626
Jonathan
Job Details: 06/07/2021
"Arrived on site to install previous diagnosed part. Removed failed door and installed new. Tested dispenser and door operation . All tested good, no water leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXSL00
Near Jonestown, TX 78645
Justin
Job Details: 06/07/2021
Arrived on site for a refrigerator making a loud compressor sound. Upon arrival the customer stated he could hear a loud intermittent rattle from the back of the unit. I checked temps and found the RC at 38?f And the FC at 0?f. I found the evap and condenser fan working as designed. I found no mechanical failure with the cooling. I gained access to the compressor and found it working as designed. The customer also stated that water will gush out of the filter housing when changing the filter. I turned the water off at the wall and removed the filter. I then put a towel down and quickly turned the water on and off. I found the water coming out of the housing very fast. This indicates a faulty filter head housing. I am ordering the housing to replaced and the valve just in case. ; ordrng 1 W10408179 (Valve) and 1 WPW10121138 (Filter Housing)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Leander, TX 78641
Tommy
Job Details: 06/07/2021
Arrived onsite for dishwasher not turning on. Upon arrival found outlet was dead. Found it was off at breaker due to recent storm turned on and tested dishwasher. Found dishwasher now operating as designed. Job Completed.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS09
Near Austin, TX 78756
Scott
Job Details: 06/07/2021
Arrived on site for no heating microwave. Found mag had failed . Ordering mag . Call to Set return ; ordrng 1 W10626122 (MAG )
We serviced a
GE REFRIGERATOR
Model GFE28HSHESS
Near Killeen, TX 76542
Al
Job Details: 06/07/2021
"Arrived on site and inspected GE French door refrigerator cooling issues in the ff compartment.Verified the complaint and found a massive ice buildup in ff compartment behind the deli drawers.Due to the amount of ice and the risk of damaging the plastic interior l showed the customer the issues and had her complete and sign the defrost waiver and advised her the office would call her 48 hours before the follow up appointment, so she can defrost the unit so the repair can be completed.; O-emld tckt"
We serviced a
WHIRLPOOL WINE COOLER
Model KUBL214KSB
Near Georgetown, TX 78628
Tommy
Job Details: 06/07/2021
Arrived onsite for wine cooler having condensation on door. Upon arrival found unit operating as designed found no condensation on exterior of door. Spoke with customer on getting photos for documentation of issue occurs in the future. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, TX 78735
Luis
Job Details: 06/07/2021
Arrived on site. Replaced defective led module and control power cycled unit all leds working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDU0
Near Georgetown, TX 78628
Jonathan
Job Details: 06/07/2021
"Arrived on site for washer not starting cycle. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F3-E1 water level fault, F6-E3 miscommunication UI to ACU, F5-E2 door lock and F9-E1 long drain. Cleared fault codes. Ran automatic test cycle and found not getting past first step C0. Powered unit off and found drain pump continues to run. Cleared pressure switch and started test cycle. Found major suds buildup (see SD-QUICKPIC). Monitored test cycle and found all functional operational. Had to clear pressure switch again, due to amount of suds in unit. Ran cleaning cycle. Spoke with customer on suds and continue to run cleaning cycle without cleaner until suds are gone. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Bastrop, TX 78602
Matthew
Job Details: 06/07/2021
Arrived onsite for ice maker not making ice. Upon arrival found ice bin full of ice. Customer had complained about production. Unit is filling and harvesting correctly. Customer will monitor.
We serviced a
WHIRLPOOL FREEZER
Model WRT104TFDW00
Near Bastrop, TX 78602
Matthew
Job Details: 06/07/2021
"Arrived onsite for refrigerator not cooling. Upon arrival compressor was not running. Then noticed it tried coming on. Ran amp test and recorded 7.4 amps then shuts off. Checked compressor windings and C-R 6.2 ohms, C-S 8.5 ohm and R-S 14.5 ohms. Replaced start relay and compressor kicked on for about 2 min at 8.2 amp then 7.4, then cut off. Compressor is very hot to the touch. Unit is having sealed system issue. Need to order and replace compressor and evaporator and have sealed system technician scheduled for 2 hrs. Office to reschedule ; ordrng 1 W10836706 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Manor, TX 78653
Matthew
Job Details: 06/07/2021
Arrived onsite to replace previously diagnosed parts. Replaced main control and UI. Did not correct issue. Also found that freezer light would not turn on. Called tech line for assistance. Tech help run voltage checks and found break in voltage from light switch to harness.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near San Marcos, TX 78666
Noah D
Job Details: 06/07/2021
"Arrived on site to inspect unit for not cooling correctly and causing leaks. Upon inspection found the fan not spinning, Icemaker did not leak and cycled correctly, evap looked normal and frost pattern was good, ordering fan and control. Office to reschedule ; ordrng 1 2315549 (motor evaporator) and 1 W11026017 (contrl-box)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Georgetown, TX 78628
Lou
Job Details: 06/07/2021
"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F0E5, F0E9 & F3E3. Cleared the codes and continued with testing and the unit operated as designed. I tested the inlet valve and found the sensor shorted. Removed and replaced the valve and calibrated. Retested and unit is operating as designed.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Georgetown, TX 78628
Lou
Job Details: 06/07/2021
"Arrived on site to inspect washer not spinning/draining. Upon further inspection, I placed the unit in diagnostics and found error codes F9E1, F8E1, F0E2. Cleared the codes and continued with testing. The unit would not test due to the drain pump not pumping the remaining water out the unit. I removed the front panel and inspected the drain pump and found the motor burnt up. I removed and replaced the dr pump and retested and found the unit continues to not drain the water. I found the tub to pump hose clogged with debris at the tub. Removed the debris and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED7300XW0
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/07/2021
"Arrived on site for customer complaint of no heat, found burnt heating element wire, while taking unit apart, found felt was completely off the drain, found belt torn up, and idler pulley seized and holes in it.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 06/07/2021
"Arrived on site to install previously diagnosed parts. Removed motor, cam, hub, belt, gear case, and latch. Installed new motor, cam, hub, belt, gear case, and latch. Ran calibration once powered back up. Ran auto diagnostics and all cycles completed as designed. Secured washer drain hose to pvc pipe made for ac drain pan overflow to ensure the washer drain hose doesnt come out while in operation. No leaks detected. Job completed."
We serviced a
GE COOKTOP
Model PGP959SET5SS
Near Austin, TX 78717
David S
Job Details: 06/07/2021
Arrived on site for cooktop knobs spinning freely. We inspected the unit and work Area. We found three of the knobs cracked and spinning freely. We found one of the valves stuck and not rotating. The parts break down does not tell what valve goes where. I am ordering all 5 valves minus the lock out.; ordrng 1 WB19T10085 (Valve) and 1 WB19T10084 (Valve) and 1 WB19T10088 (Valve) and 1 WB19T10087 (Valve) and 1 WB19T10092 (Valve) and 1 Wb03x25796 (Knob)
We serviced a
GE OVEN
Model JBS07H2WW
Near Uhland, TX 78640
Robert
Job Details: 06/07/2021
Arrived on job for complaints of baking element broken. Confirmed the element is broken.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS3
Near Austin, TX 78723
Scott
Job Details: 06/07/2021
"Arrived on site for frost and ice forming in freezer . Found rails failing . Steamed and dried compartment. Replaced rails . Door is properly closing , gasket looks in good shape . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Leander, TX 78641
David S
Job Details: 06/07/2021
"Arrived on site for cooktop knobs being damaged. We inspected the knobs and found the plastic has collapsed, causing the knobs to not turn properly and engage the cooktop. I am ordering two new knobs to complete the repair. Reschedule for Friday 6/11/2021; ordrng 2 W11366438 (Knob)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM04
Near Mustang Ridge, TX 78610
Robert
Job Details: 06/07/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KURR204ESB01
Near New Braunfels, TX 78132
Noah D
Job Details: 06/07/2021
"Arrived on site to inspect unit for condensation on inner door, upon inspection found the wrap bent outward causing air leak, spoke with Andrew at Techline Sr# 7730935507 and was instructed to replaced both wrap and glass to satisfy customer. Office to reschedule ; ordrng 1 W10797359 (WRAP ) and 1 W10797361 (door)"
We serviced a
WHIRLPOOL RANGE
Model RS385PXBQ0
Near Smithville, TX 78957
Matthew
Job Details: 06/07/2021
"Arrived onsite for bake element issues. Upon inspection found bake element completely failed. Cooktop is working. Will need bake element replacement. Must insure element is available for repair. Office to reschedule ; ordrng 1 4389585 (element,bake)"
Near Round Rock, TX 78681
Jimmy J.
Job Details: 06/07/2021
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near San Marcos, TX 78666
Andrew
Job Details: 06/05/2021
"Arrived on site to test unit for constant drain. Found water lever switch in control is bad. Replaced control and inlet valves, calibrated unit. Tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model RTW4516FW2
Near Austin, TX 78723
Scott
Job Details: 06/05/2021
"Arrived on site for unit still not spinning , customer also mentioned too much water . Ran diagnostics got motor control . Checked pressure hose , checked normal. Ran diagnostics, motor was stuttering when in spin . Replaced motor . Ran calibration and diagnostics wash, all checked normal. No water leaks detected at time of service. Job complete."
We serviced a
ELECTROLUX DRYER
Model EFME617SIW0
Near Georgetown, TX 78633
Lou
Job Details: 06/05/2021
"Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit in and immediately it began to make a loud rattling/vibration noise as if the blower wheel was damaged. I disassembled the unit and inspected the blower wheel and found it good. I found a large mount of lint in the wheel. I found the screw that mounts the blower housing was loose. Also found the vent tube inside the unit was loose. I adjusted the housing and vent tube and cleaned the lint out the unit and reassembled and tested. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Leander, TX 78641
Tommy
Job Details: 06/05/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit control and control interface proceeded to test. Found unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78759
Scott
Job Details: 06/05/2021
"Arrived on site for dead dryer . Checked voltage at block ,thermostats,fuse and element . All checked normal. Found timer had a dead spot on timed dry . Replaced timer , all checked normal. Also am recommended to have exterior vent cleaned due to poor air flow . No lint build of yet in dryer . Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4850XQ0
Near San Marcos, TX 78666
Andrew
Job Details: 06/05/2021
Arrived on site to test unit for grinding noise. Found drain pump was trying to engage in diagnostics but was seizing up periodically. Needing new drain pump to fix issue. Office to reschedule.; ordrng 1 WPW10276397 (drain pump assy)
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Georgetown, TX 78628
Jonathan
Job Details: 06/05/2021
"Arrived on site for dryer not heating. Inspected unit and work area . Tested operation to verify failure. Found igniter not glowing. Disassembled unit to gain access to coils and igniter. Measured resistance on igniter and found opened. Removed igniter and installed new. Assembled unit and tested operation. Found unit heating. Performed air flow test with vent on and found restriction (red light), removed vent test and found good air flow (green light). Spoke with customer on air flow and venting. Unit is in a new home. Unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS00
Near Georgetown, TX 78633
Lou
Job Details: 06/05/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the ice chute door being warm and not sealing properly, I removed and replaced the ice chute door and tested. Door is sealing as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Austin, TX 78757
Scott
Job Details: 06/05/2021
Arrived on site for long dry times . Ran air flow and temp checks . Temp were inconsistent. Found loose connection on cycle thermostat.fixed connection on terminal. Did recommend . Did recommend having vents cleaned due to air flow test . Job complete
We serviced a
GE REFRIGERATOR
Model GFSS6KKXASS
Near Georgetown, TX 78628
Lou
Job Details: 06/05/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested the ice maker and it harvested and dispensed water but was skipping as it harvested. I found the ice chute was badly crimped and allowing warmer air into the ice bin and causing the ice maker to not function properly.No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS02
Near Austin, TX 78722
Scott
Job Details: 06/05/2021
"Arrived on site for no cooling in each section. Found both section room temp . Ran diagnostics. All fans running ,valve is actuating. Checked and found no voltage to compressor. Ordering inverter . No water leaks detected at time of service. Call to set return .; ordrng 1 W11336586 (CONTROL)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near Cedar Park, TX 78613
Tommy
Job Details: 06/05/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit sump and bottom rack wheels. Tested unit. Unit is now operating as designed. Job Completed. No signs of leaks during service.
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AS0
Near Killeen, TX 76542
Al
Job Details: 06/05/2021
Arrived on site and for a 3/3 on a range with active hinge issues. Confirmed the complaint the active (right side)
We serviced a
KENMORE REFRIGERATOR
Model 106.570366
Near Killeen, TX 76542
Al
Job Details: 06/05/2021
Arrived on site for a 3/3 call involving a refrigerator the pat wont dispense ice. Con the ice maker and auger motor were fully operational. Found the ice bin is defective and not allowing the unit to dispense ice.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78757
Scott
Job Details: 06/05/2021
"Arrived on site , replaced sump and motor , rail stops , and spray tube screw . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78633
Lou
Job Details: 06/05/2021
"Arrived on site to inspect refrigerator freezer with frost building up. Upon further inspection, I found condensation on the right and left rails and the corners of the freezer door. Using my flashlight, I placed it at the top corner of the inside panel of the door and closed the door. I found a small gap approximately 1/8 inch in diameter in the top right and soft corners of the FC door gasket. Inspected the rest of the gasket and found it sealing correctly. Office to place customer on cancellation list for sooner service if available. No water leaks observed during service.; ordrng 1 W10625069 (Left FC rail) and 1 W10407216 (FC door gasket) and 1 W10625070 (Right FC rail) and 1 W10864519 (Adaptor) and 1 CNOTE (PLACE ON CANCELLATION LIST)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Georgetown, TX 78626
Jonathan
Job Details: 06/05/2021
"Arrived on site for washer not starting cycle. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F7-E7 motor and F9-E9 . Tested unit in components activation and found unit not agitating or spinning.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Austin, TX 78759
Scott
Job Details: 06/05/2021
All seems to be ok last couple times used .
We serviced a
LG DRYER
Model DLEX7600KE
Near Georgetown, TX 78628
Jonathan
Job Details: 06/05/2021
"Arrived on site for dryer making a thumbing noise. Inspected unit and work area. Tested operation to verify failure. Found drum cracked at the seam (see SD-QUICKPIC). Disassembled unit to inspected pulley and guide wheels and found no issue. Found noise coming from drum.Assembled unit and tested operation. Unit is still in operational condition.
We serviced a
MAYTAG DRYER
Model MDE9606AYW
Near Georgetown, TX 78633
Lou
Job Details: 06/05/2021
"Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and immediately it began to make a loud screeching noise. I disassembled the unit to find the rollers and tension pulley axles gunked up with debris and not able to roll properly causing the noises. Also found the drive belt badly fraying. I removed and replaced both rollers and tension pulley and cleaned the axles. Removed and replaced the drive belt and cleaned the lint from the unit. Reassembled the unit and retested and unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Austin, TX 78717
Tommy
Job Details: 06/05/2021
Arrived onsite for dishwasher leaking. Upon arrival found unit leaking from center of sump.
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Georgetown, TX 78626
Jonathan
Job Details: 06/05/2021
"Arrived on site for dishwasher not draining. Inspected unit and work area. Found standing water in unit. Checked connection at garage disposal for debris and found clear. Performed diagnostics mode and activated drain pump, found pump getting voltage. Removed unit to gain access to drain pump assembly. Removed drain pump and found a pice of glass stuck in housing keeping impeller from turning. Removed glass assembly drain pump. Tested operation and observed for water leaks. Found unit draining. Reinstalled unit and performed diagnostics mode and cycled through components. All tested good, no water leaks detected.
We serviced a
KENMORE OVEN
Model 790.9240301
Near Georgetown, TX 78628
Jonathan
Job Details: 06/05/2021
"Arrived on site for range control board loose. Inspected unit and work area. Gained access to control board and found the mounting tabs broken on control housing (see SD-QUICKPIC).
We serviced a
AMANA DRYER
Model NED4655EW1
Near New Braunfels, TX 78132
Andrew
Job Details: 06/05/2021
"Arrived on site to test unit for long dry times. Element connection was not connected. Secured connection, tested unit, unit works good. Found unit is receiving proper ventilation(took pic). Advised customer to have venting cleared before using unit to prevent further damage. Job complete."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near New Braunfels, TX 78132
Andrew
Job Details: 06/05/2021
"Arrived on site to test unit for long dry times. Found cutoff connection was not connected. It was just barely touching element to not work properly. Secured connection, tested unit and found dryer is not receiving proper ventilation. Advised customer to have venting cleared prior to using unit to prevent further damage. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Killeen, TX 76549
Al
Job Details: 06/05/2021
Arrived on site and inspected newly purchased washer with filling issues.Confirmed the complaint and found the customers water sources were reversed and the cold water wasnt on causing the no fill on the rinse cycle.Turned the cold tap on and tested the unit on a consumer load testing both hot and cold.Unit now functioning properly without any errors.JOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Kempner, TX 76539
Al
Job Details: 06/05/2021
Arrived on site and inspected washer not agitating. Confirmed the complaint and found the issue is with the actuator and per service pointer W11531483 the actuator is the issue and requires replacement.; ordrng 1 W10815026 (Shift Actuator)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUS2642LE2
Near Killeen, TX 76549
Al
Job Details: 06/05/2021
"Arrived on site and inspected ice container issues. The unit is making ice, just when it dispenses it jumps inside the unit.Removed and replaced the defective ice container and unit tested properly to customers satisfaction.JOB COMPLETE"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB5
Near Killeen, TX 76549
Al
Job Details: 06/05/2021
Arrived on site to install previously ordered part.Removed and replaced the control and unit tested properly.JOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Austin, TX 78724
Scott
Job Details: 06/05/2021
"Arrived on site for broken power cord . Found one of the prongs broken off . Checked out let , didn?t see if prong was in slot . Replaced power cord . Plugged unit in , all checked good with outlet . Ran diagnostics,all checked normal with washer . No water leaks detected at time of service. Job complete."
We serviced a
GE REFRIGERATOR
Model GSHF5KGXDCBB
Near Georgetown, TX 78628
Jonathan
Job Details: 06/05/2021
"Arrived on site to install previous diagnosed parts. Gained access to dispenser thawed water line. Added heater kit. Removed ice maker and installed ice maker tubing kit. Assembled unit and tested operation. All tested good, no water leaks detected. Please allow 24 hours to reach proper temperature and 48 to produce ice."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near New Braunfels, TX 78132
Andrew
Job Details: 06/05/2021
Arrived on site to test unit for not wash properly. Found error codes f7e1(no heat) and f4e3(motor not running). Cleared error codes and found heater engaged as designed. Verified wash motor was receiving proper voltage. Needing pump and motor to fix issue. Office to reschedule.; ordrng 1 WPW10605058 (pump&motor)
We serviced a
GE RANGE
Model JB750SJ1SS
Near Georgetown, TX 78633
Lou
Job Details: 06/05/2021
"Arrived on site to inspect range error code. Upon further inspection, customer advised that the unit is showing error code F73. They cycled the power to the unit and later cycled it back on and it still would not operate. They cycled power again and left it off for a few days and after cycling power back on before service today, the unit did not show the code and is operating. I inspected the unit and checked for error codes and the unit had 25 error codes stored and none were listed on the tech sheet. I inspected the main control and found a relay had shorted. I removed and replaced the main control and retested the unit and it is operating as designed. Customer requested that the unit be left pulled out of place to be able to clean behind the unit. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED5100VQ0
Near Georgetown, TX 78628
Lou
Job Details: 06/05/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the door switch failure, I removed and replaced the switch and tested the unit. Unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78717
Tommy
Job Details: 06/05/2021
Arrived onsite for water dropping onto floor. Upon arrival found ice maker damaged and partially turned having water dump through dispenser and onto floor. Ordering ice maker office to reschedule after receiving parts.; ordrng 1 W10873791 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Leander, TX 78641
Tommy
Job Details: 06/05/2021
Arrived onsite for seal job. Upon arrival found unit has no water connection or connection for fill tube. Used permagum to create full seal. But with nothing to connect fill tube too it would just allow more hot air in. Job Completed. Spoke with customer on watching sweating and calling whirlpool for void insulation if problem continues.
We serviced a
WHIRLPOOL DRYER
Model WED9150WW0
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/04/2021
"Arrived on site for customer complaint of unit not starting, found broken belt, broken idler, and broken motor, I replaced repair kit, ordering motor. ; ordrng 1 279787 (Motor)"
We serviced a
MAYTAG WASHER
Model PAV2300AWW
Near Austin, TX 78746
Kevin
Job Details: 06/04/2021
"Arrived on site and set washer to run on a normal cycle, washer is 25 years old. Washer filled with water, and began agitating Moved forward through cycle until washer spun and drained. Washer then began to add rinse water, move forward cycle until it began to drain and complete cycle.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Kempner, TX 76539
Al
Job Details: 06/04/2021
Replaced the grid cutter. Ice had gotten thinner and thinner each day before customer called for service. Unit will need a compressor drier and access valve to complete the repair.Also SS tech and 2 hoursNeeds more work ; ordrng 1 W10843121 (DRIER) and 1 WPW10605286 (COMPRESSOR)
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Red Rock, TX 78662
Noah D
Job Details: 06/04/2021
"Arrived on site to inspect unit for not spinning when started. Upon inspection found the units motor shorted, replaced motor and blower wheel. All functions returned. Complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS1
Near Georgetown, TX 78628
Cliff
Job Details: 06/04/2021
Arrived on site to diagnose an ice machine that is not producing. Found refrigerant leak in evaporator and it will need to be replaced along with compressor and drier to fix unit.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Georgetown, TX 78628
Lou
Job Details: 06/04/2021
"Arrived on site to inspect washer noises. Upon further inspection, the customer advised that the unit is making the same loud screeching noise again and provided a video. I contacted techline and spoke to Rich and advised of the complaint and the history of repairs made to the unit. Rich recommended to replace the control, motor and belt and provided SR#7730926255. I advised the customer of my conversation with tech support and their recommendations. I am ordering the control, belt and motor and office to schedule return service due to the availability of parts. No water leaks observed during service.; ordrng 1 W11239857 (Belt) and 1 W11497303 (Motor) and 1 W11399433 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Austin, TX 78723
Scott
Job Details: 06/04/2021
"Arrived on site ,replaced drain pump ,wl switch and control. Ran diagnostics all checked normal . No weird noises . No water leaks detected at time of service. Job complete ."
We serviced a
KITCHENAID RANGE
Model KGSS907SSS03
Near Austin, TX 78723
Matthew
Job Details: 06/04/2021
"Arrived onsite for oven intermittently not keeping temperature. Unit will function for a couple weeks at a time then not function, then function properly again. Upon arrival tested unit and did observe the unit reach target temperature, cycle, then not igniting and locking out. Called tech line. Suggested unit could possibly be failing from Dsi board, wiring harness and igniter and also recommended kit WPW10701462 for wiring harness. Tested again per tech line recommendations and unit did not fail. Issue is completely intermittent. Customer also pointed out the RR burner is not igniting.
We serviced a
WHIRLPOOL WASHER
Model WFW9500TW01
Near Austin, TX 78731
David
Job Details: 06/04/2021
"Arrived on site to diagnose washer throwing F35 error. On arrival tried to run unit and found it slow filling, and would throw both F35 and suds errors. Blew out pressure line and tested unit with provided pressure sensor (damaged in packaging). Found unit is still slow filling and throwing pressure sensor error. When unit is filling the inlet valve is very loud. .; ordrng 1 Wpw10415587 (Pressure valve) and 1 WPW10156253 (Valves)"
We serviced a
GE REFRIGERATOR
Model GFD28GSLFSF
Near Liberty Hill, TX 78642
Tommy
Job Details: 06/04/2021
Arrived onsite for refrigerator not operating correctly. Upon arrival found unit was operating as designed. Could not get error to repeat. Checked door switches voltage to control and gaskets found all correct. Job Completed.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Lampasas, TX 76550
Al
Job Details: 06/04/2021
Arrived on site to inspect dishwasher not powering on. Confirmed complaint uninstall the unit and found the power cord to the unit was not plugged in to the 120 V outlet properly. Corrected the issue remounted the unit and unit worked as designed. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNZS0
Near Austin, TX 78756
Scott
Job Details: 06/04/2021
Arrived on site replaced fill valve . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Hutto, TX 78634
Jimmy J.
Job Details: 06/04/2021
Arrived on site for not turning on. Found UI Display was not responding to touch. Tried placing in diagnostics and F6E2 would come on and touch pads would not allow me to do anything else. Removed console and installed new console. Placed in diagnostics and was able to clear error code. No other error codes present. Ran calibration and then auto diagnostics and washer completed all cycles as designed. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Round Rock, TX 78681
Jimmy J.
Job Details: 06/04/2021
Arrived on site for Too Cold in Freezer - Refrigerator. Found bottom portion of gasket not making a proper seal. Removed gasket and found door had two air gaps due to expanding foam expanding too far. Ordering new FC door to return and complete the repair. Returning with FC gasket just in case the new door doesnt have it already attached. ; ordrng 1 12977880SQ (FC door)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Kyle, TX 78640
Kevin
Job Details: 06/04/2021
"Arrived on site inspected range and found no power showing on display. Range is hooked up to power, but not gas. It is in the homeowners garage, igniters will spark Confirmed Incoming power to control board is good. Will need to bring back control board and control panel to correct the issue; ordrng 1 W10879587 (Console) and 1 W10878844 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FJSS01
Near Austin, TX 78703
Jacob
Job Details: 06/04/2021
"Arrived onsite for unit not making ice. Upon further inspection, found that the fill tube was clogged with ice. Removed ice. Let customer know to allow the unit 24hrs to make ice. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM04
Near Leander, TX 78641
Kayman
Job Details: 06/04/2021
Arrived onsite for upright freezer that never got up to temp after install. Upon inspection I found the compressor and both fans running. I accessed the evaporator and found ice forming over the capillary tube and no frost pattern on the evaporator. The customer also brought to my attention a torn Gasket. I am ordering the SS components for repair. Compressor(WPW10750849) evaporator(W11507067) drier(WPW10143759) start(W10873801) coupler(W10913906) office to R/S and requesting SS tech with 2 to 3 hour time frame for repair. ; ordrng 1 WPW10750849 (Compressor) and 1 W11507067 (Evaporator) and 1 WPW10143759 (Drier) and 1 W10913906 (Coupler)
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Georgetown, TX 78633
Jonathan
Job Details: 06/04/2021
"Arrived on site for washer not draining. Performed diagnostics mode and checked fault codes. Found fault code F9-E1 long drain and F7-E2 MCU fault. Gained access to drain pump and found item stuck in impeller. Removed item and drain unit. Ran automatic test cycle and it completed. Ran unit in high spin and found reach spin speed. All tested good, no water leaks detected.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY04
Near Austin, TX 78731
David
Job Details: 06/04/2021
"Arrived on site to install previously diagnosed parts to resolve low temperatures. Evacuated system, replaced compressor and dye drier. Ran vacuum on unit. Verified unit is holding a vacuum. Charged with 5.75 oz Freon. Tested pressures and found equalized pressures good and holding.