We serviced a
GE DRYER
Model GTD65EBPL1DG
Near Leander, TX 78641
Vincent
Job Details: 09/13/2022
"Arrived on site for dryer, inspected unit and work area. CX complaint was dryer intermittently beeping and not responding. Theres a service pointer on GE for this model having that problem, and the fix is to order main control boardordrng 1 WE22X32939 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Austin, TX 78759
David S
Job Details: 09/13/2022
"Arrived on site for fridge not cooling. I inspected the unit and work area. I found the freezer at 32, I found poor airflow from the freezer and could hear the evaporator fan hitting ice. I gained access to the control and found the defrost circuit showing 33 ohms. I tried to force a defrost but the unit would not enter a defrost.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, TX 78726
David S
Job Details: 09/13/2022
Arrived on site for dishwasher filling with water. I inspected the unit and work area. I found the inlet valve weeping. I found no voltage being sent to the water valve while the unit is in standby. I installed a new valve and tested it. It is now working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS00
Near Austin, TX 78748
Luis
Job Details: 09/13/2022
"Arrived on site for no cool. Compressor running,no heat from discharge tube diagnosed a leak in the system ordering a new evaporator and compressor,job will need 2hrs for repairs. ordrng 1 W11256565 (Evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Austin, TX 78758
Kimo
Job Details: 09/13/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new door closer and the RAIL-MULLN and found that the door would still not close properly. I am ordering the LH door, and both door gasket due to both of them being damaged and leaking. Next tech to level unit properly, the unit rocks back and forth. Office to reschedule ; ordrng 1 W10688387 (GASKET-FIP) and 1 W10872957 (Door LH) and 2 W10688387 (Door gasket LH & RH)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Round Rock, TX 78665
Maurice R
Job Details: 09/13/2022
"Arrived to install previously diagnosed parts. Replaced the control board, but unit in diagnostics made ran test and it did not complete. It was making a humming noise when went into spin mode. Went under the unit and found the cap was leaking oil. Order parts and rescheduled the CX for Friday. No leaks detected during time of service. ; ordrng 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78701
Joe Z
Job Details: 09/13/2022
"Arrived onsite to install previously diagnosed parts. Used noise kit and still getting vibrating noise from underneath unit. Found that pressing base with finger solves the noise issue. Shimmed the base with cardboard and unit operates correctly. Called techline for assistance. Tech recommended leaving the cardboard until return visit with parts. Tech recommended replacement of base. Ordering base along with wheel, motor, and leveling feet. Tech gave Sr#7734576653 office to reschedule ; ordrng 1 W11215531 (Base) and 1 W11327190 (Wheel) and 1 W11234001 (Motor) and 4 49621 (Feet)s"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Georgetown, TX 78626
Maurice R
Job Details: 09/13/2022
Arrived onsite for MW not heating. Talking with CX the MW had scratch on the back right corner just above the rack mount. CX is not using MW because of the sparking. CX want to reschedule for 9-15-22 after 3pm he had a appointment he had to go to today. I ordered the paint. I instructed the CX not to use the rack on a daily basis and if they use it to remove it when done.; ordrng 1 WP4396174 (MW paint)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Belton, TX 76513
David Z
Job Details: 09/13/2022
"Arrived on site to diagnose refrigerator that is not cooling in either compartment. On arrival I found both compartments at room temp. Evaporator had 0 frost pattern. Checked compressor and could hear it buzzing, but felt lightly warm to the touch. Unit sounded like it was gurgling water in the cabinet. Failure is in the sealed system and requires sealed system repair. Ordered R600 sealed system parts. Office to schedule.; ordrng 2 489340 (Rear support Bolts)s and 1 W11580057 (Compressor) and 1 Wpw10143759 (Dryer) and 1 W11506635 (Access Valve) and 1 Nitrogen (Nitrogen) and 1 R600Kit (R600KIT)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pflugerville, TX 78660
Wesley
Job Details: 09/13/2022
Arrived onsite and found early onset cooling loss resulting in very slow ice production. Found hinside pressor of 90 psi. No obvious leak indications. Ordering compressor and evap auto repair. ordrng 1 W10507884 (Compressor) and 1 W11536253 (Evaporator) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Pflugerville, TX 78660
Wesley
Job Details: 09/13/2022
Arrived onsite and found thermistors reading out of range when temps are hi in the fresh food section. Ice build up on the fresh food evap. Returning with evap cover and control kit. Customer defrosting refrigerator for repair
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Kyle, TX 78640
Andrew
Job Details: 09/13/2022
"Arrived on site to test unit for lights flickering and acting erratic. Found unit needs control, also found belt slipping. Recommend replacing control, cam and belt. Office to reschedule. ; ordrng 1 W11170317 (Control) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near San Marcos, TX 78666
Andrew
Job Details: 09/13/2022
"Arrived on site to test unit for door issues. Found missing friction sleeve. Needing sleeve, office to reschedule. ; ordrng 4 WP8268961 (Friction sleeve)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78730
Leonardo
Job Details: 09/13/2022
Arrived on site to test unit for unit beeping. Found water in float. Removed water test unit and found bottom rack not going all the way back. Found damaged tub office to reschedule ordering new tub and sump and motor. ; ordrng 1 2hours (2 hours) and 1 W11409866 (Tub) and 1 W11416362 (Sump and motor)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Seguin, TX 78155
Andrey
Job Details: 09/13/2022
"Arrived on site to test unit for noise, tested unit in diagnostics and unit running good, customer put a load of clothes in and instantly started clicking and scraping, inspected gear case and found found a little oil coming out, replaced gear case and slider as precautionary, ran test cycle and it passed with no unusual noise, but when a load of clothes was put in noticed slider is not disengaging properly, ordering clutch and control and rotor to ensure completion, office to reschedule ; ordrng 1 W10754448 (Clutch assembly) and 1 W11419171 (Control) and 1 W11260238 (Rotor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Seguin, TX 78155
Andrey
Job Details: 09/13/2022
"Arrived on site to test unit for not advancing through cycles, tested unit found latch not engaging, replaced latch, put unit through diagnostics cycle, all components running good, customer stated that her fabric softener dispenser broke, ordering fabric softener dispenser, unit is running good and customer can use but softener dispenser is not functional, office to reschedule ; ordrng 1 W11205050 (Softener dispenser)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Austin, TX 78738
Luis
Job Details: 09/13/2022
"Arrived on site for no ice. Ran diagnostics optics and fan motor passed,E5 error diagnosed unit will need a new icemaker. Ordering icemaker ; ordrng 1 W11483245 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBR306ESS01
Near Austin, TX 78759
David S
Job Details: 09/13/2022
Arrived on site for fridge not cooling. I inspected the unit and work area. I found the freezer at 68 degrees with no ice build up. I found the the rc at 50 degrees. I gained access to diagnostics and tested the thermistors and found them all in range. I put the unit into test 10 and found the compressor not coming on. I found good voltage to the inverter. I am ordering a sealed system to complete the repair. The office will reschedule when we have eta on the parts. ; ordrng 1 W11553229 (Rc evaporator) and 1 W10832994 (Compressor) and 1 Fcevaporator (W10915406) and 1 Uvdryer (Uv dryer) and 1 W11506635 (Access valve) and 1 W11573593 (Inverter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Temple, TX 76504
Jonathan M
Job Details: 09/13/2022
"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. Found evidence of a defrost issue in the freezer section. Attempted to run the heater test and diagnostics and found the heater kicking on and working as designed. Ordering the evaporator harness, evaporator through master, and main control for repair. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11546681 (Evaporator harness) and 1 W11546690 (Control) and 1 WPW10384183 (Evap thermistor)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near New Braunfels, TX 78130
Andrew
Job Details: 09/13/2022
Arrived on site to test unit for cook too hot light staying illuminated. Found elements are not the correct ones. Ordering LF element. Office to reschedule. ; ordrng 1 W10823720 (Element)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Manor, TX 78653
Matthew
Job Details: 09/13/2022
"Arrived onsite to replace previously diagnosed parts Replaced TOD (1). Tested unit and unit would cut off at about 150 degrees. Error F8E1 lower cool fan speed. Ran diagnostics for both upper and lower fans and both are functioning. Ran a normal bake and can hear and see fan working. Unit errored again. Ran a bake cycle on upper Ivan and also errored out, lower fan speed. Called tech line for assistance. Spoke to Adrian. 5vdc on hall sensor (red and black). SR#7734574830. Ran diagnostics again and was getting UI error. Power cycled unit and cleared code. Ran upper oven and was fine. Ran lower and completed heat cycle. Contacted customer late afternoon and unit is having issues. Ordering both blowers and controls. Per tech line could be hall sensor going bad on blower. That will not show up in diagnostics. Ordering parts recommended by tech line. Office to reschedule ; ordrng 2 W11248652 (Blower fan)s and 1 W11261167 (Control) and 1 W11261169 (Control w/power supply)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near New Braunfels, TX 78132
Andrew
Job Details: 09/13/2022
"Arrived on site to test unit for condensation build up on fascia mullion between RC doors and deli door, no ice production and unit not cooling properly. Found temps in RC were good at 38(set to 37). Ice box was 15 and FC was 11(set to -2). Thermistors were in range. Evap motor and ice box fan motor working as designed. Frost pattern on evap was full and ideal. Condenser motor working and compressor pulling .8amps. Ice maker cycles but not filling. Techline recommends replacing control, ui, ice maker, evap harness and returning with valve as a precautionary. Office to reschedule. SR#7734573927; ordrng 1 W11556912 (Control) and 1 W11548535 (Valve) and 2 W10316760 (Thermistors)s and 1 W11556911 (UI) and 1 W11548540 (Icemaker) and 1 W11548538 (Ice maker harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Round Rock, TX 78664
Paul
Job Details: 09/13/2022
"Arrived onsite to inspect refrigerator not dispensing ice. The ice shoot was completely clogged with ice blocking ice from dispensing. I found the shutter on the ice bin stuck open from a piece of ice allowing ice to continue to drop into the chute. I cleared the ice and the shutter on the bin started working as designed. I found the ice door on the separator not sealing and leaking warm air causing the chute to sweat and allow ice to stick to the sides of the chute. The separator will need to be replaced. Ms stated the unit would not dispense water correctly. I found very slow water flow out of the dispenser. I found the filter housing door taped closed. I removed the tape and the filter would pop out and not keep the filter installed properly. When the filter was removed there was good water flow. The housing needs to be replaced and possibly the filter. I advised the customer that they could order a filter or I would bring one because it would need to be replaced when the housing is replaced. Ordering W11162042 (water filter housing), W11423787 (separator) and EDR1RXD1 (water filter). Office to RS.; ordrng 1 W11162042 (Water filter housing) and 1 W11423787 (Separator) and 1 EDR1RXD1 (Water filter)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Lakeway, TX 78738
Scott
Job Details: 09/13/2022
Arrived on site for dishwasher leaking still. Pulled unit out of cabniet. Found crack in tub . Ordering tub. Call to set return ; ordrng 1 W11120458 (Tub)
We serviced a
WHIRLPOOL OVEN
Model JJW3430LL00
Near Austin, TX 78726
David S
Job Details: 09/13/2022
"Arrived on site to install previous diagnosed parts. I gained access to the hinges and replaced them with new. I tested the door and still found it lifting on the left side of the door. I called techline and spoke to Rich. I advised him of my findings and he recommend replacing hinge receivers and the inner door rails. I received sr #7734573885 , the office will reschedule when We have eta on the parts. ; ordrng 1 W11239070 (Hinge receiver left) and 1 W11239072 (Hinge recover roght) and 1 W11111221 (Hinge left) and 1 W11111222 (Hinge right) and 1 W11598126 (Door rail left) and 1 W11598127 (Door rail right)"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Dripping Springs, TX 78620
Scott
Job Details: 09/13/2022
"Arrived on site for dishwasher flashing motor error code . Ran diagnostics, only error code . Unit shut off and errored out a few seconds into diagnostics. No water leaks detected at time of service. ; ordrng 1 W11243648 (Sump and motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCF72DKL04
Near Driftwood, TX 78619
Scott
Job Details: 09/13/2022
Arrived on site for doors sitting to low on hinges and not allowing any space for mullion to close . Doors also have dents at top. Ordering hinges and both fresh food doors . No water leaks detected at time of service. Call to set return ; ordrng 1 W10135096 (Hinge) and 1 W10135097 (Hinge) and 1 13094747S (Door) and 1 12996601 (Door)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Austin, TX 78737
Scott
Job Details: 09/13/2022
"Arrived on site for washer making a lot of noise . Unit is making loud rattle in both agitate and spin . Found small amount of oil on rotor . Ordering gearcase , rotor , clutch ,slider . No water leaks detected at time of service. Will have to drill out bolt in rotor . Call to set return ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cedar Park, TX 78613
Gerry C
Job Details: 09/13/2022
"Arrived to inspect door closing issue. I found the left RC door closer cam had stripped and will require replacement. I was able to temporarily get the door to close, but the adjustment is unable to be performed. The right RC door gasket is starting to tear at the lower flap and the left leveling leg requires replacement as well. No leaks observed during service. Office to contact the CX to arrange return service. ; ordrng 1 W11223833 (Door Hinge Bushing) and 1 W10846057 (RH RC Door Gasket) and 1 WPW10515763 (L/Leg Assy)"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Hutto, TX 78634
Cliff
Job Details: 09/13/2022
Arrived on site to replace previously ordered parts for washer. Upon trying to remove rotor found rotor bolt seized and stripped preventing repairs. Drive assembly and gearcase will all need to be replaced to complete repairs. Return date set for 9/16.; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Washplate) and 1 W10752187 (Screw) and 1 W10754158 (Stator) and 6 W11027980 (Screw)s
We serviced a
WHIRLPOOL FRIDGE
Model n/a
Near Elgin, TX 78621
Matthew
Job Details: 09/13/2022
Arrived onsite for refrigerator ice maker not making ice. Upon arrival inspected unit. Found multiple appliances in home affected by lightning strike. Found ice maker motor fried. Ran diagnostics test and confirmed issues. Unit will need ice maker replaced. Customer will be contacting home insurance . Will contact office if moving forward.
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Austin, TX 78703
Joe Z
Job Details: 09/13/2022
"Arrived onsite for E1 F3 ERROR CODE . Upon arrival ran diagnostics and got error codes F3-E1 water level system error, F8-E3 over flow condition, F9-E1 long drain, Found drain pump making louder than normal sound. Also found standing water in bellow and taking too long to drain. Bellow was completely clogged with debris. Cleared debris and all water drains correctly.No leaks present at this time. Job complete"
We serviced a
LG DRYER
Model DLG7301WE
Near Georgetown, TX 78628
Gerry C
Job Details: 09/13/2022
"Arrived to inspect airflow error code. Both the electronic vent tester and manual card stock method showed a very high to nearly complete restriction of airflow when the vent tube was connected. The unit operated as designed without the venting connected. I advised the CX of my findings and that they will need to have the vent cap and associated venting within the structure inspected for restriction. No gas leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY
Near Leander, TX 78641
Gerry C
Job Details: 09/13/2022
Arrived to instal previously diagnosed and ordered part. I removed and replaced the smart valve assembly and tested. I found no signs of leaks after the replacement. Operation test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHB03
Near Leander, TX 78641
Gerry C
Job Details: 09/13/2022
"Arrived on site to inspect refrigerator. Found the diffuser frozen and inoperable. After replacing the diffuser I ran the unit through diagnostics and it operated as designed. No leaks found during service.
We serviced a
GE RANGE
Model JB640SP1SS
Near Copperas Cove, TX 76522
Tyler
Job Details: 09/13/2022
Arrived on site for range with front right burner not functioning. Upon arrival confirmed issue. Found cause of smell and failure was faulty wiring as well as broken element. Unit showed signs of previous splicing repair to wiring that had melted and wires wire clipped to far back to safely repair. Found harness after speaking with SR about part availability. Due to wiring failure unit cant be reliably repaired and will need replacement. Need findings reported. Call complete
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW00
Near Taylor, TX 76574
Cliff
Job Details: 09/13/2022
Arrived on site to diagnose a freezer that is not cooling properly. Found control not cycling defrost but heater activates in diagnostics. Replaced control and tested unit. Found all is functioning properly at this time. Customer to thaw unit for 24 hrs and has signed waiver.
We serviced a
FRIGIDAIRE DISHWASHER
Model FBD2400KB10B
Near Leander, TX 78641
Vincent
Job Details: 09/13/2022
"Arrived on site for dishwasher, inspected unit and work area. CX complaint was unit not draining. Tested unit and verified and found it draining as designed. CX explained that when they removed the filter screen water was sitting at the bottom, I explained to CX that it was normal to have some water at the bottom. Unit is operating as designed, no leaks where observed during service. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, TX 78641
Vincent
Job Details: 09/13/2022
"Arrived on site for refrigerator, inspected unit and work area. Gained access dryer and recovered the system and access the compressor and RC evaporator unbraced the joints and replaced them with the new parts and braced. Verified my work and then vacuumed the sealed system and then charged it with R134. Reassembled unit and tested. Also found a rust spot at the back of the refrigerator that can cause all types of issues in the future the CX is aware that refunds cant be issued. Explained to CX unit would start to cool back up within 24hrs. No leaks where observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Leander, TX 78641
Vincent
Job Details: 09/13/2022
Arrived on site for dishwasher not turning on. Inspected unit and work area. CX stated no power to dishwasher. Verified outlet to dishwasher was correct. Inspected junction box on dishwasher and observed loose wire connections. Secured loose wire connections and verified unit was receiving 120VAC. Ran unit through diagnostics and found no issues with components. Unit is working as designed. No leaks were observed during service. Job complete.
We serviced a
KITCHENAID OVEN
Model KEBC208KSS04
Near Austin, TX 78730
Leonardo
Job Details: 09/13/2022
arrived on site to test unit for lower oven not heating. Test unit and found and tod and maybe bad control board.
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ00
Near Waco, TX 76708
Jonathan M
Job Details: 09/13/2022
"Arrived on site for an ice machine that is not producing ice. Inspected unit and work area. Confirm the customers complaint and ran the unit through diagnostics. Found that the fill valve would not let any water through even when the filter was removed. Replaced the inlet water valve and tested the unit. The unit began to work and operate as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Georgetown, TX 78628
Lou
Job Details: 09/13/2022
"Arrived on site to inspect refrigerator not dispensing water properly. Upon further inspection, I tested the water dispenser and found the water dispensing slowly. I removed the filter and retested and got the same results. I disconnected the water line at the inlet valve and tested water flow and found the valve had failed. removed and replaced the inlet valve and retested the unit and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QHX00
Near Georgetown, TX 78628
Lou
Job Details: 09/13/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the evap motor failure, I removed and replaced the motor and blades and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
LG DRYER
Model DLEX2650W
Near Georgetown, TX 78633
Lou
Job Details: 09/13/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the main PCP board and tested. At first, the unit failed to come on. I checked voltage at the terminal block and got 121V from L1 to L2: 121V from red to neutral and no voltage from black to neutral. Then after approximately 2 minutes, the unit was showing 243V from L1 to L2 and operated as designed. I recommended that the customer have the breaker checked. No lint observed during service, job completed."
We serviced a
GE OVEN
Model JBP76GS1WW
Near Georgetown, TX 78626
Lou
Job Details: 09/13/2022
"Arrived on site to inspect range oven door glass broken. Upon further inspection, I found the inner door glass cracked and broken. I removed the broken glass and vacuumed the sheds from the door and installed a new panel. Reassembled the door and placed it back on the unit. Unit is operating as designed. Job completed."
We serviced a
GE RANGE
Model C2Y366P2M1S1
Near Briggs, TX 78608
Tyler
Job Details: 09/13/2022
Arrived on site for range showing bad line error. Upon arrival confirmed issue and error on display. After further testing found no wiring failures or control issue in unit. Found error caused from how home is wired up to electrical system/secondary power generator that had switched off power temporarily. Instructed customer to keep eye on power supply and found u it could fully function as designed with no failures.
We serviced a
WHIRLPOOL DRYER
Model CSP2760TQ3
Near Jarrell, TX 76537
David Z
Job Details: 09/13/2022
Arrived on site to follow up on dryer not heating due to failed element. Replaced failed heating element with new and tested. Verified unit ran full dry cycle with heat. Call complete.
We serviced a
GE DISHWASHER
Model GDF520PSJ0SS
Near Jarrell, TX 76537
David Z
Job Details: 09/13/2022
"Arrived on site to diagnose dishwasher that was not rimming the wash motor. Ran unit and found wash motor came on for about 45 seconds and then shut off. Removed wash motor and found it shorted/burntReplaced wash motor and tested. Verified all working as designed with no leaks. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY6
Near Austin, TX 78738
Luis
Job Details: 09/13/2022
"Arrived on site. Removed defective valve,installed new valve checked water connections no leaks,informed customer shut off valve has calcium build up and will need valve replaced in the future,tested water dispenser good water flow.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Elgin, TX 78621
Matthew
Job Details: 09/13/2022
Arrived onsite for knocking noise. Upon arrival inspected unit. Customer stated unit shaking uncontrollably. Found suspension shot. Tub is bouncing around. Needed suspension replaced. Replaced suspension and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL OVEN
Model WFG371LVB1
Near Elgin, TX 78621
Matthew
Job Details: 09/13/2022
Upon arrival inspected unit. Ran test and found ignition components are functioning. Oven sensor is testing in range. Ran heat cycle at 350 degrees and found unit not cycling properly. Control is malfunctioning.
We serviced a
WHIRLPOOL RANGE
Model KFEG500ESS3
Near Elgin, TX 78621
Matthew
Job Details: 09/13/2022
Arrived onsite for range making clicking sound when oven is in use. Upon arrival inspected unit. Found that when bake cycle is activated the relays on the control are clicking randomly. Customers home was struck by lightning and compromised the main control board. Will need control board replaced to insure no other issues are present. . Customer is reporting issues to home insurance. Will contact office if moving forward.
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near Austin, TX 78733
Scott
Job Details: 09/13/2022
"Arrived on site for no heat dryer . After checking terminal block found element burned out . Replaced element and cleaned out lint from unit . Dryer is performing normally.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ETSS00
Near Austin, TX 78726
David S
Job Details: 09/13/2022
"Arrived on site for fridge not cooling. I inspected the unit and work area. I found the unit receiving 120vac and turned off at the panel UI. I tried to turn the unit back on from the control, I found the buttons not responding to touch. I tested voltage to the control and found 120vav the unit will need a new UI panel (67005444) and control to repair/continue to diagnose. The UI panel is making this unit not repairable.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Austin, TX 78704
Luis
Job Details: 09/13/2022
"Arrived on site for not dispensing ice. Tested dispenser power to motor,removed bin motor not rotating diagnosed a defective motor,replaced motor assembly reassembled unit tested ice dispenser unit working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Temple, TX 76501
Tyler
Job Details: 09/13/2022
Arrived on site for refrigerator needing previously diagnosed parts. Upon arrival found unit had started cooling better then before and showed no sealed system failure. Found fc fan motor intermittently running/stopping. tried replacing fan motor but got intermittent/same results. Found voltage between 0&5 dcv. Found molex liner harness had some pins Recessing further into liner. Found stable voltage from main control. Called techline and reported findings to Cliff sr 7734499927. Techline stated unit is due to harness liner failure. Need findings reported. Call complete
We serviced a
MAYTAG DRYER
Model MDE28PRCYW3
Near Cedar Park, TX 78613
Vincent
Job Details: 09/13/2022
"Arrived on site for dryer, inspected unit and work area. Tested unit and found rattling noises. Removed bottom cover to gain access to the blower and found the blower wheel making loud noises. I explained to CX we would have to change the blower wheel to fix the unit. Job completed."
We serviced a
KENMORE REFRIGERATOR
Model 106.5113921
Near Hutto, TX 78634
Cliff
Job Details: 09/13/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker short cycling and freezing cubes to arms. Replaced icemaker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
GE RANGE
Model CGS990SET8SS
Near Hutto, TX 78634
Cliff
Job Details: 09/13/2022
Arrived on site to replace previously ordered parts for range. Replaced ignitor and deflector and tested unit. Found all is functioning properly at this time
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Austin, TX 78728
David S
Job Details: 09/13/2022
"Arrived on site for oven not heating. I inspected the unit and work area. I found the elements, tod, and sensor all in good condition. I tested the unit and found the control not sending proper voltage. I installed a new control and tested the unit. It is now working as designed. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Austin, TX 78758
Luis
Job Details: 09/13/2022
"Arrived on site for unit not freezing removed fresh food evaporator cover found oil leaked from thermistor clip on evaporator diagnosed a defective evaporator. Replaced fresh food evaporator and installed a uv drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. Replaced upper left led module. Found defective freezer led module,per service pointer installed updated led module in freezer section. Fresh food Led module. Sealed system covered by manufacture Freezer led module autho S191AQ; used 1 W11601311 (Led module), 1 Wpw10143759 (Drier uv), and 1 W11506635 (Access valve) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78681
Vincent
Job Details: 09/13/2022
"Arrived on site for ice maker not dispensing ice. Inspected unit and work area. CX complaint was ice maker not dispensing ice. Tested unit and when calling for ice, ice would not dispense. Gained access to ice bin and discovered an ice block on chute. Removed all ice and tested. Unit is now dispensing ice as designed. No leaks were observed during service. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW
Near Georgetown, TX 78626
Maurice R
Job Details: 09/13/2022
Arrived onsite for dryer not working. Turn the unit and the drum did not move. I took the unit apart and the belt was broken. On further inspection I found the back wheels were seized up replaced them but the unit back together and tested the unit. Working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78723
Kimo
Job Details: 09/13/2022
Arrived onsite for refrigerator that is not cooling. Upon arrival I found unit in workshopUpon inspection I found that the thermistor was not reading within specs.I replaced it and the found unit operating as designed at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Austin, TX 78705
Joe Z
Job Details: 09/13/2022
Arrived onsite for wobbles excessively even with very light loads. Upon arrival ran diagnostics and there were no error codes. Ran an auto cycle and unit test correctly. Ran a drain and spin cycle and unit is operating as designed. No leaks present at this time. Job complete
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Austin, TX 78704
Joe Z
Job Details: 09/13/2022
Arrived onsite for squeaking loud. Upon arrival test unit and found sound coming from belt pulley. Found pulley seized and tearing belt. Installed belt repair kit. Test unit . Unit operas designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Georgetown, TX 78626
Gerry C
Job Details: 09/13/2022
"Arrived to inspect repeated failure. F2E1, F9E1 and F8E6 stored in memory. I found the unit had stalled out in the prior load that was set to clean washer. The tub was full of water and appeared at the correct clean washer height. I tested the drain pump and found it an open load from the control. After manually removing water from the unit, I tested the pump directly and it showed the correct ohms. I then retested at the control and the expected resistance was then found. The lower harness assy was suspected to have a break in the wiring and when fully loaded and with the basket at the lowest position, continuity to the pump was broken. I removed and replaced the lower harness and pump and tested. The unit operated as designed and I could not recreate the issue, even when fully loaded. No leaks observed during service."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Andice, TX 78628
Gerry C
Job Details: 09/13/2022
"Arrived to inspect ignition issue. The CX demonstrated that the right rear burner would spark continuously whenever turned on and throughout its in tire range. The valve-mounted switch required reseating and after the adjustment, the issue was resolved. The center burner stem required re-alignment and I tested the unit. Operational test good, no gas leaks detected during service."
We serviced a
MAYTAG DRYER
Model MED7230HC2
Near Georgetown, TX 78626
Maurice R
Job Details: 09/13/2022
"Arrived onsite for dryer not finishing dry cycle. On inspection I checked for error codes and there were none. I but the unit in diagnostics mode and ran the automatic test. Everything went fine, I tested the thermistor on p14-1 p14-2 and it read 16.3k =120? it just came out of test mode. Got a couple of towels in got them damp in ran a regular dry cycle for 30 minutes and could not duplicate the issue. I reset the unit back to factory defaults just in case a setting was set causing the issue,and clean the moisture sensor off. The CX said that there is message on the screen instructed them to take pic of the screen so we can see what it is doing. No leaks detected during time of inspection."
We serviced a
JENN-AIR REFRIGERATOR
Model JBZFL30IGX00
Near Austin, TX 78701
Joe Z
Job Details: 09/13/2022
Arrived onsite for ICEMAKER IS NOT PRODUCING ICE. Upon arrival found water dispenser also not dispensing water. Found water supply valve is off. Turned on water supply and test unit. unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Georgetown, TX 78626
Maurice R
Job Details: 09/13/2022
Arrived onsite for range burner not igniting. On inspection found the center burner was igniting 25%. Took the burner apart and clean the grease out of the burner. Tested the burner after degreasing the unit and it is working as designed. No gas leaks detected during service.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near China Spring, TX 76633
Jonathan M
Job Details: 09/13/2022
Arrived on site for a dryer that is cutting off when it initially starts. Inspected unit and work area. Tested the unit and found the unit starting an operating as designed. Customer advised that the unit would pretty much shut down within five seconds of starting the cycle. I tested the unit eight times on several different cycle selections and was able to run the dryer properly every single load. Did advise the customer that its possible that they may have some kind of electrical supply issue but could not determine that has the unit is working as designed this time. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Pflugerville, TX 78660
Wesley
Job Details: 09/13/2022
Arrived onsite and removed and replaced compressor and drier and installed access valve. Pulled vacuum for 15 minutes and vacuum held. Charged 5.5oz of r134a. Pressures during compressor cycle of low side 0 and hi side 145 psi. Unit is operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Round Rock, TX 78664
Wesley
Job Details: 09/13/2022
Arrived onsite and tested unit for ice dispensing issues. Used shim to improve door switch contact for consistent dispensing. All else checks good. Advised customer on findings.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Kyle, TX 78640
Andrew
Job Details: 09/13/2022
Arrived on site to replace compressor from previous diagnosis. Evacuated refrigerant and ran nitrogen through system. Found no nitrogen was coming out of cap tube. Soldered dryer shut and allowed nitrogen to build up and restrictions were pushed through. Vacuumed system down and ran nitrogen through system again now getting free glow from both dryer and cap tube. Vacuumed system down and no signs of leaks. Charged system to specs. Unit appears to be working as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS05
Near Canyon Lake, TX 78130
Andrey
Job Details: 09/13/2022
"Arrived on site to replace previously diagnosed console skin, door liner and outer door assembly, replaced parts, unit is now functioning properly, floor under unit was ripped up on initial install and customer does know about it and has already notified contractor job complete"
We serviced a
MAYTAG WASHER
Model MVW8230HC0
Near Georgetown, TX 78628
Lou
Job Details: 09/13/2022
"Arrived on site to,install previously diagnosed and ordered parts. Due to the slider failure, I had to drill the rotor bolt out of the gearcase and replace the gearcase, slider and clutch. Once these parts were replaced, I placed the unit in diagnostics showing error code F3E3-inlet water temp fault. I removed and replaced the valve and calibrated the unit. Tested in diagnostics and the unit is operating as designed. I made recommendations for use and care. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB5
Near Kyle, TX 78640
Leonardo
Job Details: 09/13/2022
Arrived on site to test unit for unit sparking from top. Test unit and found burned out diode. Replaced diode test unit and unit test good job complete. Called safety 7734536311
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 09/13/2022
Arrived on site to test unit for oven gasket broken. Found broken gasket replaced gasket test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Austin, TX 78747
Leonardo
Job Details: 09/13/2022
Arrived on site to test unit for making loud vibration noise. Test unit and found cavity hitting cabinet on right side. Put a paper towel in between unit and cabinet and unit is nice and quite job complete.
We serviced a
WHIRLPOOL VENTHOOD
Model KVUB406GSS02
Near Austin, TX 78731
Leonardo
Job Details: 09/13/2022
Arrived on site to test unit for light not working. Test unit and found lights disconnects. Secured connection test unit and unit test good job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Copperas Cove, TX 76522
Tyler
Job Details: 09/13/2022
Arrived on site to install previously diagnosed dishwasher due to recall gold using style element for service pointer. Upon arrival installed part then tested unit and found no signs of leaking and unit now functioning as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB2
Near Jarrell, TX 76537
David Z
Job Details: 09/13/2022
"Arrived on site to diagnose dishwasher that isn't drying dishes well. Customer let me know it's been several months and it has never dried very well. Ran diagnostic mode and found no error codes present. Unit passed diagnostic and heater came on. Advised customer to make sure and keep rinse aid in unit, run hot water, and use all high temp options. This will create the best dry, but plastic tub does not retain as much heat as metal. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Jarrell, TX 76537
David Z
Job Details: 09/13/2022
"Arrived on site to install new fill tube, valve and icemaker per service pointer to resolve frozen fill tube. Replaced all and verified unit working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Taylor, TX 76574
Cliff
Job Details: 09/13/2022
Arrived on site to diagnose a washer that is making unusual noise. Found gearcase bearing worn causing roaring during spin. Replaced gearcase and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Taylor, TX 76574
Cliff
Job Details: 09/13/2022
Arrived on site to diagnose a refrigerator with a dispenser clogging. Found ice door out of alignment and reset it to proper position. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Waco, TX 76705
Jonathan M
Job Details: 09/13/2022
"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. Customer unit turns the temperature control off on a consistent basis and even when they turn it back on, itll go back to not cooling. Went ahead and replaced the control and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Seguin, TX 78155
Andrey
Job Details: 09/13/2022
"Arrived on site to test unit for water not dispensing and no ice production, tested unit found valves activating but no water, there is water at valve but flowing through water line, customer has a flood prevention hose, high water pressure When turning water on, valve in hose locks up preventing water flow, customer will purchase new water line and install, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Seguin, TX 78155
Andrey
Job Details: 09/13/2022
"Arrived on site to test unit for whooosh noise, tested unit found blower stripped on the motor shaft, causing rumbling noise, belt half way shredded, replaced blower, used repair kit and replaced motor from truck stock part number W11549461, ran vent test and found it restricted, advised customer to call professional vent cleaner and dont run unit until the restriction has been removed to prevent damage to unit, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Seguin, TX 78155
Andrey
Job Details: 09/13/2022
"Arrived on site to test unit for not spinning, tested unit found failed belt and motor pulley broken off, replaced belt and motor from job 353645, unit is now running as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Seguin, TX 78155
Andrey
Job Details: 09/13/2022
"Arrived on site to test unit for noise issue, tested unit found unit disconnected from water supply, connected water and ran diagnostics, motor engaging but not agitating, looked under unit and found cam has come loose shredding belt, replaced cam and belt, fan unit through diagnostics, all components are now functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Waco, TX 76711
Jonathan M
Job Details: 09/13/2022
"Arrived on site for a washing machine that is making odd sounds. Inspected unit and work area. Found this unit sitting in a nursing home and a laundry room that is accessible for all tenants inside the nursing home. Spoke to claims and was advised that this is considered a commercial setting and Whirlpool would not cover the repair due to this washer being for residential use only. I was able to find the belt had slipped off of the motor due to the cam bolt not being secured properly. I did fix the cam and belt positioning. However, I did advise the customer of the situation with their warranty and that if they wanted to contact whirlpool, they would be welcome to do so. Call complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near Austin, TX 78759
David S
Job Details: 09/13/2022
Arrived on site to install previous diagnose part. I replaced the right door gasket. It is sealing properly. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Georgetown, TX 78628
Lou
Job Details: 09/13/2022
"Arrived on site to inspect wall oven turning off. Upon further inspection, I found the unit not connected to wifi. Customer advised the lower oven will turn off when using the top oven. I placed the unit in diagnostics and noticed the buttons were making sound when pressed. I checked error codes and found F6E4. Cleared the code and tested the components. Following the tech sheet, I removed and replaced the main control and assisted the customer in connecting the unit to WiFi through the app on their phone. Retested the unit and it is operating as designed. I found foil on the bottom panels of both ovens and provided info in the owners manual where it reads to not place foil on the bottom panels. Made recommendations for use and care, job completed."
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Georgetown, TX 78633
Lou
Job Details: 09/13/2022
"Arrived on site to inspect dryer noises. Upon further inspection, the customer advised that the unit will make a squeaking noise at the beginning then fade out. I tested the unit and could not duplicate the issue. I disassembled the unit and found where the tension pulley was not rolling and the belt was being forced on the pulley causing the squeaking noise. Also found the rollers not rotating normally. I removed and replaced the dryer repair kit2 rollers, tension pulley and belt and reassembled and tested. Unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2568AES
Near Georgetown, TX 78633
Lou
Job Details: 09/13/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the ice chute gasket and tested and it is sealing properly. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Lakeway, TX 78734
Luis
Job Details: 09/13/2022
"Arrived on site for dispenser issues. Diagnosed a defective filter head,replaced filter head checked connections no leaks,tested water dispenser with filter installed unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near The Hills, TX 78738
Luis
Job Details: 09/13/2022
"Arrived on site for no ice in freezer section. Removed door and drawer found harness behind icemaker disconnected,reconnected harness,icemaker ran through a cycle and filled with water."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Temple, TX 76501
Jonathan M
Job Details: 09/13/2022
Arrived on site for a refrigerator that is frosting up in the freezer section. Inspected unit and work area. Found the issue with the door sagging on the non-hinge side causing the upper right corner to seep in the air and frost up. Adjusted the hinges and added silicone to the edges of the cabinet. Tested the unit and the unit began to work and operate as designed. Call complete.