We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC0FS1
Near Austin, TX 78756
Matthew
Job Details: 05/03/2022
"Unit in 31 Arrived onsite for vent hood tripping breaker. Upon arrival tested unit. Found wiring incorrect. Tested again and did not trip breaker, tripped GFCI. Ran extension cord to other non Gfci outlet and unit is functioning properly. Customer will need an electrician to resolve the issue. Job complete"
We serviced a
GE FREEZER
Model CYE22TSHDSS
Near Austin, TX 78723
Matthew
Job Details: 05/03/2022
Arrived onsite for refrigerator door not closing properly. Upon inspection found left side door with mullion not catching. Removed mullion for inspection and found worn and lots of play up and down. d customer for replacement. d 1170 for parts and 2360 for service and totaling 3550 before es. Replaced mullion and door is now closing properly. Tested multiple times and had customer test. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Austin, TX 78702
Matthew
Job Details: 05/03/2022
Arrived onsite for refrigerator water filter stuck. Upon arrival tested unit. Found filter would not eject. Pulled cover and inspected. Found ejector snapped off. Reassembled unit and tested. Filter ejector is now operating. Customer has filter. Purged approximately 3 gallons of water for preparation of filter and lines. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Austin, TX 78717
David S
Job Details: 05/03/2022
Arrived on site to install previous diagnose parts. I replaced the motor and capacitor. I tested the unit and found it working properly. Job complete.
We serviced a
LG WASHER
Model WM2050CW
Near Austin, TX 78717
David S
Job Details: 05/03/2022
"Arrived on site for washing machine not draining. I inspected the unit and work area. I gained access to the drain pump and put the unit into a drain and spin. I put my finger against the impeller and could feel it vibrate but not move. I rotated the impeller with a pick and found no resistance. When the basket was spinning I could hear some noise from the bearings. I gained access to the bearings and found the, starting to leak. I spoke to the customer about what was needed and he decided to purchase a new washer. Customer diagnostics fee with card. Autho EC994F 1554"
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Austin, TX 78732
Scott
Job Details: 05/03/2022
"Arrived on site , replaced igniter . Tested burners . All checked normal lighting . No gas leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Austin, TX 78717
David S
Job Details: 05/03/2022
Arrived on site on site for wall oven combo being stuck on microwave and the buttons being none responsive. I replaced the console. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Austin, TX 78731
Scott
Job Details: 05/03/2022
"Informed customer unit is out of warranty, and would have to charge for visit . She will reach out to whirlpool for any concessions. Looking at video and talking to customer, unit will more then likely need new UI."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB01
Near Seguin, TX 78155
Andrew
Job Details: 05/03/2022
"Arrived on site to replace evap motor, evap harness and evap thermistor per previous diagnosis. Replaced parts, tested unit, unit working as designed. Found top right corner of FC door gasket not sealing properly. Formed gasket with heat gun. ed remaining of 3658. Job complete. 3658 # 99W934"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Manor, TX 78653
Joe Z
Job Details: 05/03/2022
Arrived onsite for Reset the breaker after bad weather and now the oven does not come on. Upon arrival test unit and found power to unit but UI is not responding. Shut off power to unit for 5 min. Powered unit back on and UI has reset and now responding.test unit by preheating oven to 350. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78744
Tyler L
Job Details: 05/03/2022
Arrived on site with KB to further address noisy dryer. Found nothing broken. All rollers and idler pulley wheel are good. Found that the dryer is just rattling and noise is not coming from anything out of position or broken. Put pads and tape around and under motor mount and it did make it better. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Temple, TX 76502
Jonathan M
Job Details: 05/03/2022
Arrived on site for a washing machine that is flashing all the LEDs and not starting any cycles. Inspected unit and worked area. Confirm the customers complaint and found the unit was stuck in store demo mode. Remove the unit from demo mode and round the unit through an auto test. The unit ran as designed. Tested the unit in a normal wash cycle on the unit began to fill and operate as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Temple, TX 76504
Jonathan M
Job Details: 05/03/2022
Arrived on site for a refrigerator that its frosting up in the freezer. Inspected unit and work area. Found an indentation in the door gasket about 2 inches long causing the frost buildup in the top of the freezer. Checked the slides and found them to be working properly. Replaced the freezer gasket and tested the unit. The unit is ceiling as designed. Advise the customer to give the unit a couple hours to allow the gasket to seal properly but the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JS0
Near Jarrell, TX 76537
David Z
Job Details: 05/03/2022
Arrived on site to diagnose cooktop that is cracked. Examined burners and cooktop and found heat cracks at front right section. Found cracks originated from bottom with no sign of improper use. Replaced cooktop. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Temple, TX 76502
Jonathan M
Job Details: 05/03/2022
"Arrived on site for a washing machine thats making a clicking sound and is not washing clothes. Inspected unit and work area. Confirm the customers complaint and check underneath the unit. Found evidence of oil buildup underneath the washer indicating that the gear case hit was failing. Eid ask the customer if they would care to get that replaced as well. The customer stated that they were not interested in doing any other repairs besides just getting the washer to work for the time being due to potential cost. Found the shifter had broken and d the customer 692 for parts, 1775 for and the , and 204 for . The customer agreed to the repair. Replaced the shifter and tested the unit. The unit is now working as designed. ed full of 2631 via card. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near Jarrell, TX 76537
David Z
Job Details: 05/03/2022
Arrived on site to diagnose refrigerator not making any ice. Attempted to cycle unit and found it unreaponsive. Checked unit and found fill cup full of ice. Steamed out ice and removed icemaker. Found Styrofoam in the fill cup from the fill tube insulation. Replaced icemaker and used some silicon to cover the insulation. Tested and verified all working as designed. Call complete.
We serviced a
GE RANGE
Model PB975SP5SS
Near Belton, TX 76513
Jonathan M
Job Details: 05/03/2022
Arrived on site for arrange that wont light the left front burner. Inspected unit and work area. Found that the unit would ignite the bridge in between but not the left front element. Removed the cooktop and found one of the connectors on the element broken and not connected with the wire. Replaced the element and tested the unit. The unit is now working an operating as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Jarrell, TX 76537
David Z
Job Details: 05/03/2022
Arrived on site to diagnose refrigerator not making ice. On arrival found Temps in both compartments good. Tested icemaker cycle and found icemaker unresponsive. Replaced icemaker and tested cycle again. Verified unit is cycling aa designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Georgetown, TX 78626
Jonathan S
Job Details: 05/03/2022
Arrived on site for refrigerator not dispensing ice. Inspected unit and work area. Tested operation to verify failure. Removed ice bucket and realigned. Tested dispenser operation and found working as designed. Spoke with customer on service performed and user care guide. No water leaks detected during service.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ0
Near Georgetown, TX 78626
Jonathan S
Job Details: 05/03/2022
Arrived on site for range oven not heating. Inspected unit and work area. Tested operation to verify failure. Gained access to spark igniter and tested unit. Found spark igniter sparking but not as designed. Mead incoming voltage to module and found correct. Removed failed spark module and spark igniter. Assembled unit and tested operation. Monitored unit cycling. Unit is working as designed. Called Whirlpool tech support and spoke with Chris (SR# 7733571673).
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Burnet, TX 78611
Lou
Job Details: 05/03/2022
"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and found that its making a rattling noise and a thumping noise. Eisassembled the unit and found a large amount of white powder substance inside the unit (before photo). I found the customer is using too much detergent along with an Oxy powder when washing clothing. I found the powder is setting on the rollers and tension pulley and causing them to gum up. Also found the exhaust pipe is loose and rattling. Using my shop vac, I cleaned the unit (after photo) and moved and replaced the rollers, tension pulley and belt. Cleaned the axles to the rollers. Using some sound pads, I secured the exhaust pipe at the back panel and where the pipe meets the blower housing. Reassembled the unit and tested and unit is operating as designed. I advised the customer of my findings and repairs. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS
Near Leander, TX 78641
Kimo
Job Details: 05/03/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new pads (all of them). And tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM704KPS0
Near Austin, TX 78703
Scott
Job Details: 05/03/2022
"Arrived on site ,replaced sensor . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete. Part 350. covered . Please charge to CC on file for part only . Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Kyle, TX 78640
Andrey
Job Details: 05/03/2022
"Arrived on site to replace previously diagnosed gear case, belt, cam and wash plate, replaced parts wash plate was rusted on and had to break it out, tested unit , unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near New Braunfels, TX 78130
Andrey
Job Details: 05/03/2022
"Arrived on site to test unit for not heating past 300, tested unit found sensor reading 53 degrees but room temp is 75, replaced sensor tested unit to 350, unit is now heating properly, temp probe and unit reading correct temperature, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Braunfels, TX 78130
Andrey
Job Details: 05/03/2022
"Arrived on site to test unit for not draining all the way, tested unit in diagnostics found something rattling during drain and water not emptying from. Tub all the way, removed drain pump and found broken impeller, replaced drain pump and control as precautionary, leveled unit, tested, unit now running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near New Braunfels, TX 78130
Andrew
Job Details: 05/03/2022
Arrived on site to test unit for not completing cycles. Found error code f0e9(off pause). Found FR suspension was not set properly into bushing and tub was sitting against FR corner. Set suspension properly and leveled unit. Unit working as designed. Advised customer on loading procedures. No leaks detected. Job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS/XAA
Near New Braunfels, TX 78130
Andrew
Job Details: 05/03/2022
Arrived on site to test unit for not cooling. Customer stated previous companies have performed multiple sealed systems. Found refrigerant leak from RC evap. Also noticed cracks in linear. Customer stated she didnt know about the cracks but did have a lot of ice building up where cracks were present as mention to previous companies. Unit needs a sealed system for cooling but with linear compromised not confident any repairs would hold as voids in insulation are non repairable. Job complete.
We serviced a
LG DRYER
Model DLG2526W
Near Austin, TX 78704
Wesley
Job Details: 05/02/2022
"Arrived onsite for dryer not heating. Disassembled front and began diagnostics. Determined short to be in the resettable cutoff. Reset and tested all checks good. Unit is now operating as designed. Advised customer it may be adble to have duct cleaned to prevent backflow and overheating problems, but that any other kind of airflow obstruction could have caused an issue even an over large load. second appliance service and of 1528 after ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Austin, TX 78728
Justin
Job Details: 05/02/2022
"Arrived on site for an ice maker not working after prior install. I checked temps and found them within range. I then jumped the IM and found it would fill, but not harvest. I then checked voltage to the IM while jumping the harvest and found a good 120VAC. This indicates a faulty IM installed. I replaced the IM again and then tested the unit. I ran a full harvest and fill, and found the unit is now working as designed. No fee ed due to call back replacing part within 1 year warranty. Call complete."
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near New Braunfels, TX 78130
Andrew
Job Details: 05/02/2022
Arrived on site to test unit for not heating. Found unit heating properly but venting to exterior is restricting air flow. Advised to have maintenance clear venting to fix issue. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78724
Matthew
Job Details: 05/02/2022
Arrived onsite for dishwasher not completing cycle. Upon arrival put unit in diagnostics and found stored error code for wash motor not energizing. Tested unit and motor was not responsive. Replaced motor. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78757
Matthew
Job Details: 05/02/2022
Arrived onsite for refrigerator section not cooling. Upon arrival customer stated that unit has been cooling over the past five days. They cleared items out and turned the cooling down. Then noticed the unit was cooling and freezing items. Turned temperature back to normal and unit has Ben cooling since. Inspected unit and found no excess condensation of frostice buildup. Unit is functioning properly. Only for . Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near New Braunfels, TX 78130
Andrew
Job Details: 05/02/2022
Arrived on site to test unit for not turning on. Found vent tube was full of water. Record console and found connection was not set properly. Secured connection and unit powered on properly. Unit failed ventilation test. Advised maintenance venting needs to be addressed as water seems to be coming in from venting. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near New Braunfels, TX 78130
Andrew
Job Details: 05/02/2022
"Arrived on site to test unit for not draining. Found drain pump struggling to drain. Removed drain pump and found no obstructions. Replaced drain pump, tested unit, unit working as designed. Installed high drain loop. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near New Braunfels, TX 78132
Andrew
Job Details: 05/02/2022
"Arrived on site to test unit for clickingtapping sound. Found harness from control was not secured tapping against cabinet of unit. Secured connection, tested unit, customer satisfied with improvement. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DRYER
Model LE8860XWQ0
Near Austin, TX 78757
Matthew
Job Details: 05/02/2022
Arrived onsite to replace previously diagnosed parts. Replaced door switch. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Wimberley, TX 78676
Tyler L
Job Details: 05/02/2022
"Arrived on site for install of previously diagnosed parts. Installed new start switch and tested, found no change. Installed new wiring harness and tested, found no change. Installed new timer and tested. Unit turned on, tried to tumble, but shut off right away. Checked voltage under a load and voltage is dropping off from 120 to 10. Took pictures, and sent video to service team. Ad used customer to have an electrician fix the supply issue. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/02/2022
Arrived on site for dishwasher leaking water. Inspected unit and work area. Found standing water in unit. Customer stated that it was filling when not using. Performed diagnostics mode and tested operation. Found inlet valve allow slow drip to unit. Will need to replace inlet valve. Office to schedule return when ETA is available.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near New Braunfels, TX 78133
Tyler L
Job Details: 05/02/2022
Arrived on site for complaints of frost in freezer. Found unit has been unplugged for a few days. Customer stated that a ton of frost in freezer. Also said the RC stopped cooling. Tested fan and heater and both are working. Will need main control. Ordering extra parts just in case. Office to reschedule.; ordrng 1 W11250318 (Gasket RC) and 1 W11446726 (UI) and 1 W11369036 (Fan motor)
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Austin, TX 78745
Scott
Job Details: 05/02/2022
Arrived on site for Bleach and fabric cups not draining . Ran valve and was getting water flow but cups only filled . Ordering cups and will need to replace valve . No water leaks detected at time of service. AUTHO. Call to set return ; ordrng 1 W10554110 (Bleach) and 1 W10553370 (Fabric) and 1 Autho
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78745
Scott
Job Details: 05/02/2022
"Arrived on site for ui flashing error code . Found ui buttons not responding except cancel drain . All connections are correct . Ordering UI ,control, jumper . Button console . No water leaks detected at time of service. Call to set return ; ordrng 1 W11368911 (Ui control) and 1 W11305308 (Control) and 1 W11028004 (Jumper) and 1 W11367678 (Console)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Austin, TX 78754
Matthew
Job Details: 05/02/2022
"Arrived onsite for bake function not cycling properly. Upon arrival found when bake function is selected the unit will energize the gas valve and the spark igniter. However once lit the igniter will continue to click. The flame is not being sensed. Ordering the Ignitor, harness igniter, DSI board. Office to reschedule. ; ordrng 1 WP9758079 (Bake ignitor) and 1 W11162730 (Dsi) and 1 W11258611 (Control) and 1 W11161843 (Ignitor harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78737
Brandon
Job Details: 05/02/2022
"Arrived on site to inspect unit for not working and giving error code, found unit was leaking, found water was overflowing out of the tub, ordering wash motor and spray arm to correct issue. ; ordrng 1 W11416362 (Motor) and 1 W11048456 (Spray arm) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL FREEZER
Model KRMF606ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 05/02/2022
"Arrived on site to test unit for noise, FC not cooling and no ice. Found FC evap completely frosted over. Unable to removed evap cover without causing further damage. Attempted many times but advised customer unit would need to be thawed out to diagnose properly. ed of . Office to reschedule. ; ordrng 1 WP12729128 (Heater) and 1 WPW10675033 (Control)"
We serviced a
WHIRLPOOL COMPACTOR
Model KFCP02IRWH1
Near Pflugerville, TX 78660
Vincent
Job Details: 05/02/2022
"Arrived on site to install previously diagnosed parts, wrong parts where ordered. Did further inspection and found the switch to power on the compactor malfunction. Rd CX 1267 parts and 2325 CX previously 1554 remaining will be ed at completion. Office to order parts and reschedule for service. ; ordrng 1 675382 (Switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Driftwood, TX 78619
Luis
Job Details: 05/02/2022
"Arrived on site for complete no cool. Found fans and compressor running,room temperature in both compartments,removed fresh food evaporator cover,found traces of oil on evaporator,ran diagnostics test 4 no frost forming on evaporator diagnosed a leak in the system. Ordering evaporator,compressor way valve and drier,repair covered by manufacture sealed system warranty. Customer had unit pulled out from installers that damaged doors gave estimate for new doors. Parts 23780 shipping 1500 3375 . Customer will call into office if they want doors replaced. ; ordrng 1 W10779331 (Compressor) and 1 W11590197 (3 way valve) and 1 WPW10643261 (Ff evaporator) and 1 Wpw10143759 (Drier uv) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hutto, TX 78634
Vincent
Job Details: 05/02/2022
"Arrived on site for dishwasher, inspected unit and work area. Could not test anything as the UI is not responding. Will need to replace UI and housing. Office to reschedule once UI CONTOL is received. No water leaks detected. ; O-emld tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Hutto, TX 78634
Vincent
Job Details: 05/02/2022
"Arrived on site to install previously diagnosed parts, wrong part was ordered, office to order parts and reschedule for repairs. ; ordrng 1 W11173813 (Door) and 1 W11175576 (Panel control)"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Cedar Park, TX 78613
Kimo
Job Details: 05/02/2022
"Complete: When start is pressed there is a Grinding noise. No lights.Found: it was the drain pump attempting to pump out waster that was not there.Checked: cam,shifter gearcase. All good. Funded in diag: unit operating as designed except the there is a squealing noise going int spin.Black mark on pulley indicating a stretched belt I am ordering the belt and pulley to be replaced at the same time to provide the new bet with a fresh meeting surface.E customer 3184+ to replace belt and pulley customer agreed and in full with card +. Rescheduled for the 05052; ordrng 1 W11239857 (Belt) and 1 W10721967 (CAM)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Moody, TX 76557
David Z
Job Details: 05/02/2022
"Arrived on site to diagnose washer that is not spinning clothes out. Ran unit and found control recycling and resetting when spinning and agitating. Called tech line, SR7733566678. Tested voltage and found voltage consistent at control. Tech Line recommended we replace the actuator and lower harness to resolve, since issue sounds like its in the harness. Ordering lower harness, control and shifter. Office to schedule. ; ordrng 1 W11448788 (Lower Harness) and 1 W11170317 (Control)"
We serviced a
SAMSUNG REFRIGERATOR
Model RS261MDRS/XAA01
Near Killeen, TX 76542
Tyler
Job Details: 05/02/2022
Arrived on site for refrigerator not cooling. Find arrival confirmed complaint not to further inspection found that the evaporator fingers running but the compressor and the condensers handbook were failing to start. Sound compressor and fan receiving the proper voltages and found the unit had a major sealed system issue that it also lead to the heat exchange between the divider wall both compartment internally exploding and causing a massive liner and insulation failure in the FC side rendering the unit unrepairable due to the amount of liner damage done. Well need findings reported to AHS. Call complete ; ordrng 1 Cnote (Needs ahs reporting)
We serviced a
WHIRLPOOL WASHER
Model ITW4300SQ3
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/02/2022
Arrived on site for washer not draining. Inspected unit and work area. Tested operation and found unit humming. Removed pump from motor and tested. Found drain pump locked up. Will need to replace drain pump. Off to schedule return when ETA is available.; ordrng 1 WP3363394 (Pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Georgetown, TX 78633
Gerry C
Job Details: 05/02/2022
"Arrived to inspect ice production issues. The ice within the bin was very wet and had the appearance of melting and re-freezing. The ice maker housing was 26 and the FC was 20, too warm for consistent ice production and I allowed the thermal probe to sit in the FC for 20 minutes with very little change and constant compressor operation in CX mode. I removed the lower unit cover and found the discharge tube at the compressor was 134 and near the condenser, had d to 122 within 10 of the compressor, with no condenser fan operation. Testing in mode 5, the compressor made a strange struggling sound at low speed and was quite loud in high speed mode. The sealed system cannot maintain temperatures and the compressor is in early failure. RH RC door gasket required replacement due to the flaps at the top and bottom being torn. Office to contact the CX to arrange return service for three hours, sealed system service and gasket replacement. No leaks observed during service. ; ordrng 1 W10407146 (Gasket, RC) and 1 W10276644 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W10913906 (Access Port) and 1 3HourService (Sealed System and Door Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Leander, TX 78645
David S
Job Details: 05/02/2022
Arrived on site for fridge not producing water. I inspected the unit and work area. I found water not flowing through the reservoir. I found the reservoir frozen over. I inspected the fan scroll and found it not sealing along the back wall and the foam damaged. I am ordering the fan scroll to complete the repair. The office will reschedule when we have eta on the part.; ordrng 1 W11504913 (Fan scroll)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/02/2022
Reordering fan motor. Return date set for 511 per HO's request.; ordrng 1 W11249952 (Motor)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Manor, TX 78653
Joe Z
Job Details: 05/02/2022
Arrived onsite for washing machine agitator fills but won't agitate. Upon arrival ran manual test and found unit will not agitate or spin. Tested cam and actuator and both tested good. Found motor just hums. Need to order motor and capacitor office to reschedule ; ordrng 1 W11428524 (Capacitor) and 1 W10623547 (Motor)
We serviced a
KITCHENAID OVEN
Model KEBS109BSS01
Near Austin, TX 78732
Justin
Job Details: 05/02/2022
"Arrived on site for a wall oven that will come on by itself. Upon arrival the customer stated an additional issue is that when baking it will sometimes switch settings on its own. Upon further inspection the customer had the keypad locked, and they found when doing this the issue will cease and it will not randomly turn on. I unlocked the keypad and waited to see if the unit would begin running on its own. I could not replicate this. I put the unit into diagnostics mode and found error code F2E1 for shorted key. I then set the unit to bake and let it run. I could not replicate the failure. Per the error code I am ordering the UI to return and install. I will also bring back the control, for we will test the unit after installing the UI. Office to reschedule and get autho. ; ordrng 1 W10617328 (Console) and 1 Autho (Autho), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Austin, TX 78732
Justin
Job Details: 05/02/2022
"Arrived on site for a washing machine leaking. Upon arrival the customer stated that it is not a significant amount, but enough to need to wipe it up at the end of the cycle. I put the unit into diagnostics mode and found no stored error codes. I then activated the valves and found the valve leaking. I also gained access to the gearcase and found significant oil. In order to repair the unit we will need to replace the valve assembly, gearcase, and slider. E the customer for all three parts at 3889 and 2555 for service. The total coming to 6933 after . The customer accepted. I am ordering all parts and the office to reschedule. I ed the of in full on CC. Call complete. ; ordrng 1 W10734521 (Slider) and 1 W11393685 (Gearcase)"
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Austin, TX 78732
Justin
Job Details: 05/02/2022
Arrived on site to install previously diagnosed parts. Upon further inspection I found the unit siliconed in. I informed the customer that this has to be removed prior to service. The customer stated they will get it done by EOD. Office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Austin, TX 78726
Justin
Job Details: 05/02/2022
Arrived on site to install previously diagnosed parts. I installed the new door and found the water line connector at the bottom incorrect. Due to this I am ordering a new connector and we will need to cut the line to install. Office to reschedule. ; ordrng 1 WPW10334458 (Connector)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Harker Heights, TX 76548
Tyler
Job Details: 05/02/2022
Arrived on site for dryer making loud noise.upon arrival confirmed complaint. Found after further inspection that unit had a failing idler asm as well as roller supports. d customer 720(parts)+2555()+= 3577 for cost of repairs. Customer approved and I was able to reschedule repairs for 5622 Friday. Remaining upon completion is 2054( included). ; ordrng 1 W10837240 (Idler asm)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Belton, TX 76513
David Z
Job Details: 05/02/2022
Arrived on site to diagnose refrigerator making loud noises at times. Customer showed me a video of the noise coming from the cabinet right above the icemaker. If you touch the cabinet the noise stops. Tested icebox fan and it took 3 tries to get it to run and was surging. Ordering a new icemaker and icebox fan to resolve noise. Office to schedule. ; ordrng 1 W10846539 (Icebox Fan) and 1 W11579560 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Belton, TX 76513
David Z
Job Details: 05/02/2022
Arrived on site to install door ordered by previous tech. Installed new door and tested unit. Found the fill tube was deformed on the door side and leaked when dispensing water. Cut the end off and wrapped with electric tape to create a seal until we can return with a line reducer. Ordering 516 to 14 inch reducer. Office to schedule when we get part. ; ordrng 1 WPW10334458 (Coupler Reducer)
We serviced a
IKEA REFRIGERATOR
Model IX6HHEXDSM01
Near Round Rock, TX 78664
Gerry C
Job Details: 05/02/2022
"Arrived to instal previously diagnosed and ordered parts. The unit was shut off upon arrival and I recovered refrigerant from a room temperature system that showed 35 psi. I removed and replaced the compressor and vacuumed to the pumps ultimate depth. After holding for 15 minutes, I with the mfg prescribed 5 oz of refrigerant. I bubble tested all available joints within the lower unit area and the evaporator and tested. The unit cooled as designed and I verified a very good frost pattern developing on the evaporator. No leaks observed during service. ; ordrng 2 W10830162 (RC Gasket, RH and LH)s"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/02/2022
"Arrived on site for dishwasher not starting wash cycle. Inspected unit and work area. Performed diagnostics mode and checked error codes. Found error F7-E2 variable speed wash motor failure. Ran automatic test cycle and found once unit fills goes to drain cycle. Checked all wiring connections and found good. Found control not sending voltage to wash motor. Will need to replace control and test operation. Schedule return for Wednesday the 11, due to customer availability. ; ordrng 1 W11462461 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ07
Near Leander, TX 78641
Jonathan S
Job Details: 05/02/2022
Arrived on site for microwave venthood light not working after replacing lamp. . Inspected unit and work area. Tested operation to verify failure. Measured voltage to lamp socket and found no voltage. Tested heating operation and found unit working as designed. Will need to replace control to correct. Office to schedule return when ETA is available on part. ; ordrng 1 W11552018 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Austin, TX 78724
Matthew
Job Details: 05/02/2022
"Arrived onsite to replace previously diagnosed parts. Re tested unit to insure accuracy of diagnosis. Unit would not ignite for bake function and would intermittently spark for broil function, but the spark was abnormal. Called tech line for assistance.SR7733562640. Ran test and tech determined that valve was bad and suggested having wiring harness replaced due to higher than normal resistance readings. Replaced and converted valve to LP and tested, no results. When to replace wiring harness and harness was defective. Need to reorder harness and return. Office to reschedule.; ordrng 1 W11507573 (Main harness)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Austin, TX 78724
Matthew
Job Details: 05/02/2022
Arrived onsite for microwave hood light not functioning. Upon inspection found socket not receiving proper voltage from control. Ordering control and returning with prescreened parts ; ordrng 1 W11342846 (Main control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Austin, TX 78724
Matthew
Job Details: 05/02/2022
Arrived onsite to replace previously diagnosed parts. Found unit not completely defrosted. Set to return when unit is completely thawed. Approximate 72 hrs from today. Office to reschedule.; O-emld tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA
Near New Braunfels, TX 78130
Andrew
Job Details: 05/02/2022
"Arrived on site to tts unit for RC not cooling and noise. Found RC door mullion not making contact with center catch causing air leak. Also found unit completely unleveled. Needing center mullion to fix issue. Bringing ice maker as a precaution. Evap motor, damper and heater all engaging properly. Office to reschedule. ; ordrng 1 AGU74110903 (Mullion) and 1 WR30X35285 (Icmaker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fischer, TX 78623
Tyler L
Job Details: 05/02/2022
"Arrived on site for complaints of little or no ice. Found ice box temp at 7, RC at 42, FC at -1 degrees. All thermistors checked good except the ice maker thermistor. Harvest passed, and fill got water but shut off before the full 10 seconds. Will need new UI and IM. Office to reschedule.; ordrng 1 W11533213 (UI)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KBS0
Near Austin, TX 78738
Kevin
Job Details: 05/02/2022
"Arrived on site and inspected dishwasher and found upper spray has broken off of manifold, disassembled manifold and reconnected spray arm and it is now working properly, job complete"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near San Marcos, TX 78666
Tyler L
Job Details: 05/02/2022
"Arrived on site for complaints of no drain. Found some water in the tub. Attempted to drain, but the drain pump was just humming. Used shop vac to remove all water. Found nothing blocking in pump or in hoses. Getting 120vac when calling for drain at the pump. Installed new pump and now water is draining properly. Filled with water then ran drain and spin. No other issues at this time. Job complete."
We serviced a
AMANA DISHWASHER
Model ADB1500ADS4
Near Canyon Lake, TX 78133
Tyler L
Job Details: 05/02/2022
Arrived on site for install of previously diagnosed parts. Installed 4 rollers on top rack. Rack slides in and out with no issues. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near New Braunfels, TX 78132
Tyler L
Job Details: 05/02/2022
"Arrived on site for complaints of no power no operation. Found correct voltage at the wall and control. Installed new console and power was restored. Ran test cycle and passed. Ran normal cycle and unit is advancing normally. No water leaks detected, job complete."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QW1A
Near Kyle, TX 78640
Scott
Job Details: 05/02/2022
Arrived on site to mount dishwasher to cabniet. Found countertop granite . d for stone mounting bracket and . Customer d service. Talked to PR . ed 1554 ck 2284 . Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ
Near Niederwald, TX 78640
Scott
Job Details: 05/02/2022
"Arrived on site ,replaced adjuster kit and both front upper rail stops . All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS0
Near Buda, TX 78610
Scott
Job Details: 05/02/2022
"Arrived on site for loose knob . Found left inner knob stem is cracked . Replaced knob. Part 670, . ed. 2644 cc . All other knobs working . No gas leaks detected at time of service. Job complete"
We serviced a
GE WASHER
Model GTWP1800D0WW
Near Buda, TX 78610
Scott
Job Details: 05/02/2022
Arrived on site for agitator coming off drive shaft . Found coupler had com off with agitator. Replaced agitator coupler with screw . Replaced agitator post . Ran test wash cycle all checked normal. Did recommend using a washer cleaner for smell. No issues found with drain pump. No water leaks detected at time of service. Job complete
We serviced a
GE REFRIGERATOR
Model GTS16DTHJRBB
Near Buda, TX 78610
Scott
Job Details: 05/02/2022
"Arrived on site for fresh food warm but freezer normal. Customer had unit unplugged . Checked voltage from defrost timer . Getting 123v , checked element and got normal readings . Not getting correct voltage to element . Replaced defrost bimetal . All checking normal with unit Part 485 , 1775 . ed 2494 cc. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Austin, TX 78744
Scott
Job Details: 05/02/2022
"Arrived on site for oven smoking . Found in left rear corner glue and adhesive overlapping liner causing back wall of liner not sealing properly causing small gap ,can stick small screw driver thru gap. Talked to safety . Oven liner is non repairable. Sr 773350867 Customer need to contact wp . No gas leaks detected at time of service. Job complete"
We serviced a
GE DISHWASHER
Model PDW9900N00BB
Near Georgetown, TX 78633
Lou
Job Details: 05/02/2022
"Arrived on site to inspect dishwasher not turning off. Upon further inspection, I placed the unit in diagnostics and began to test. I was able to get the unit to dispense water into the tub and after turning the valve off, I attempted to test the motor and the keypad failed to respond. I attempted several times and eventually had to unplug the unit. I attempted to place the unit back into diagnostics and the keypad continued to fail. When I researched the keypad, I found it discontinued and advised my customer of my findings. Customer the of 1554 (+) with check #1735 (1554 CK Auth# A9KFVL). Left unit unplugged for safety. No water leaks observed during service, job completed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78723
Matthew
Job Details: 05/02/2022
Arrived onsite for dryer not turning on. Upon inspection found faulty terminal block. Replaced block and tested. Unit is functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78724
Matthew
Job Details: 05/02/2022
"Arrived onsite for refrigerator not functioning correctly after repair . Upon arrival found unit still having same intermittent issues. Unit will stop cooling about once every couple of weeks. Customer power cycles and unit resumes functionality. On arrival all was functioning but customer has videos of issue. Display is on, dispensing function does not work, internal lights are out and fans are not on. A clicking sound can be heard from the rear of the unit. No way to properly diagnose the issue and could be multiple issues. We cannot move forward with a good repair at this time. Customer will reach out to Whirlpool."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHW0
Near Austin, TX 78739
Brandon
Job Details: 05/02/2022
"Arrived on site to inspect unit for not draining, I removed drain pump and tested, found failed drain pump, I replaced pump, unit tested good. Part 929 service 1975 ed ment on cc."
We serviced a
GE OVEN
Model JK3800SH5SS
Near Austin, TX 78749
Brandon
Job Details: 05/02/2022
"Arrived on site to inspect unit for being in Demo mode after a power outage. Called GE tech line, I was able to get unit out of demo mode, unit tested good. ed on cc ."
We serviced a
KITCHENAID DISHWASHER
Model KUDE40FXWH1
Near Austin, TX 78749
Brandon
Job Details: 05/02/2022
"Arrived on site to inspect unit for shutting down mid cycle, found error codes 6-1, 6-4, 6-6, 6-3, 9-1 in diagnostic mode. Found low water volume getting to unit, found diverter motor failed, not finding home position, found float to be good. d customer for valve and motor adding air gap in drain line. Parts 330.31 service 2755 customer is selling the house and going to contact buyer to get their opinion on weather to repair or perhaps give them money towards a dishwasher. ed on cc ."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Austin, TX 78749
Brandon
Job Details: 05/02/2022
"Arrived on site to inspect unit for shutting down during cycle, found no hot water getting to unit and cycle was set on warm. Customer has been using it on cold and unit works fine on cold water, we ran a test cycle with tap cold cycle, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78749
Brandon
Job Details: 05/02/2022
"Arrived on site to inspect unit for not washing, I found failed wash motor, I replaced wash motor, unit tested good."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78748
Brandon
Job Details: 05/02/2022
"Arrived on site to inspect unit for not shutting off, found failed timer, I replaced timer, unit tested good. I found a ventilation issue, instructed customer to have vent cleaned."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Driftwood, TX 78619
Luis
Job Details: 05/02/2022
"Arrived on site for no cool. Removed evaporator cover found oil on evaporator. Replaced evaporator,compressor and 3 way valve, vacuumed system down unit kept vacuum re system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. Repair covered by manufacture sealed system warranty.Diagnosed defective freezer led,replaced freezer led. Part 1278 1955 . 349.36 # 33LE39"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Georgetown, TX 78633
Lou
Job Details: 05/02/2022
"Arrived on site to inspect washer noises and error codes. Upon further inspection, the customer had a long list of issues theyre having with the unit. The rotor code they referred to showed up on the display as 008. I researched this code and found nothing. I placed the unit in diagnostics and checked error codes and there were none. I continued with diagnostics and tested the unit and it is operating as designed. Is made recommendations for use & care, as well as, detergent use that answered their questionsconcerns. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78633
Lou
Job Details: 05/02/2022
"Arrived on site to inspect microwave not heating properly. Upon further inspection, I placed my MW tester inside along with a cup of water tested at 78 degrees. I tested the microwave for 30 seconds and the cup of water was at 111 degrees and my MW tester was showing the magnetron is operating as designed for a 900W microwave. I made recommendations for use and care. No repairs needed at this time, job completed."
We serviced a
MAYTAG WASHER
Model MAH5500BWW
Near Georgetown, TX 78633
Lou
Job Details: 05/02/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the inlet valve assembly and in the process I found the hot water hose clogged with calcium build up. I tested the unit and it is operating as designed. Contacted the owner and they laid the of 4202 with CC (4202 # 44UK93). I recommended that they purchase new water hoses for the unit due to the age of the hoses. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Georgetown, TX 78633
Lou
Job Details: 05/02/2022
"Arrived on site to inspect range warming drawer issues. Upon further inspection, I slid the drawer out and found it not installed correctly. I reinstalled the drawer and tested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Georgetown, TX 78633
Lou
Job Details: 05/02/2022
"Arrived on site to inspect upright freezer not cooling properly. Upon further inspection, I found the unit cool, but not freezing the items inside. I placed the unit in diagnostics and tested the compressor and fan and it is operating as designed. Tested the defrost and it too is operating as designed. I removed the evap cover and found the evaporator engulfed in icefrost (photos) as if there was an air leak. I advised the customer of my findings. I tested the element and its getting 120V and shows 37ohms. I inspected the door gasket and it is sealing properly. I recommended that the customer make sure that the door is sealing properly every time they close it and not to over pack the unit to where something will keep the door from closing. Customer the of 1554 (+) with CC (1554 # YVTT3L). No water leaks observed during service, job completed."
We serviced a
ADMIRAL WASHER
Model ATW4475VQ0
Near Georgetown, TX 78633
Lou
Job Details: 05/02/2022
"Arrived on site to inspect washer with water constantly dripping into the tub. Upon further inspection, I found the tub halfway full of water and the valve leaking. I auoted the customer 1775 for service fees and 1119 for the valve assembly for a total including of 309 Customer agreed to the repair and in full with check (3093 CK Auth# AW994L). I removed and replaced the valve and drained the water and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Georgetown, TX 78633
Lou
Job Details: 05/02/2022
"Arrived on site to inspect washer turning on by itself. Upon further inspection, I placed the unit in diagnostics showing error code F6E Cleared the code and continued with testing. The unit operated as designed. Following the tech sheet for the error code, I tested the main control and UI and found the UI needs to be replaced. I accidentally turned the unit on and when I went to turn it off, the UI failed to respond. E the customer 4351 for parts ( covered by manufacturer). Customer agreed to the repair and in full with CC (4351 # 9A49K4). I removed and replaced the UI panel and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS03
Near Driftwood, TX 78619
Luis
Job Details: 05/02/2022
"Arrived on site for door issues. Found mullion divider not fully entering slide,removed mullion adjusted mullion during installation,tested door operation good."