Service History 85

We serviced a
WHIRLPOOL DRYER
Model MEDX655DW0
Near Cedar Park, TX 78613
Kayman
Job Details: 06/17/2021
Arrived onsite for dryer making loud noise while spinning. Upon inspection I found the unit would squeal and screech consistent with a failed roller. I dis assembled the unit and confirmed one of the rollers was stuck and would barely spin. The unit is working as designed at this time and no more abnormal noises. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS0
Near New Braunfels, TX 78132
Leonardo
Job Details: 06/17/2021
Arrived on site to replaced front burner heads and burner caps. Replaced all parts test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Austin, TX 78733
Justin
Job Details: 06/17/2021
"Arrived on site to install previously diagnosed parts. I installed the pump, trap, and sensor. I then ran a test cycle and found it running through/draining as designed. No leaks observed at the time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDM00
Near Burnet, TX 78611
Cliff
Job Details: 06/17/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker turned off at switch in ice bucket area. Turned icemaker on and no failures were found. All is working properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Austin, TX 78731
David
Job Details: 06/17/2021
"Arrived on site to diagnose refrigerator that is not cooling in either compartment. Checked evaporator and found no frost pattern at all, and compressor is running. Filled out sealed system checklist. Checked compressor and found it scalding hot.Unit does need sealed system repair to resolve. Attached pics to SD. ; ordrng 1 Autho (Autho)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Briarcliff, TX 78669
Brandon
Job Details: 06/17/2021
"Arrived on site for customer complaint of light not working and oven cooling fan staying on. Found failed UI console, and failed appliance managers. Ordering parts. ; ordrng 1 Cnote (Office to reschedule) and 1 W11297709 (Console) and 1 W11261167 (Control) and 1 W11261169 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Cedar Creek, TX 78612
Matthew
Job Details: 06/17/2021
Arrived onsite to replace previously diagnosed parts. Replaced ice maker wire harness. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
MAYTAG OVEN
Model PGR5710BDW
Near Cedar Park, TX 78613
Kayman
Job Details: 06/17/2021
Arrived onsite for range with gas smell while using the oven. Upon inspection I found the bake ignitor pulling only 2.5 amps and I could see it was not glowing as designed.. The customer agreed so I replaced the ignitor and tested the unit. The unit went through 2 cycles after preheat and ignited as designed with no gas smell present. I advised the customer to monitor the unit but no gas leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 06/17/2021
"Arrived on site for Cycle will not advance to spin/drain. Placed in diagnostics and F1E1, F7E1. F7E5 (control fault, basket speed, and shifter fault). Found legs were raised all the way up making washer frame sit close to floor. Inspected actuator, belt, and cam. All looked good. Raised all four legs to ensure the basket would not touch the floor when customer is washing a heavy load. Removed main control and installed new control. Ran calibration cycle for new control. Ran through a casual cycle to ensure washer would drain and spin once cycle reached this point. Washer drained as designed once wash cycle called to drain. Washer spun as designed once cycle called to spin. With legs raised all the way up the basket was touching the floor causing the washer to stop operation. Legs have been lowered to prevent heavy loads from causing basket to hit the floor. Washer running as designed. No leaks detected. Job completed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSC2323LSB
Near Bartlett, TX 76511
Lou
Job Details: 06/17/2021
"Arrived on site to inspect refrigerator error codes. Upon further inspection, I found the unit in an RV. Customer advised that when they found the error code, they cycled power to the unit and the code remained. When they cycled power again, the unit failed to come on. I verified voltage at the outlet and got 120V. I found the UI switch membrane hanging from the dispenser area as the sticky glue had worn off. I referred back to the tech sheet and it didnt provide any information on the error code. Contacted tech support and they recommended replacing the main control and switch membrane UI. Unit was left unplugged for safety. ; ordrng 1 242167025 (Switch membrane) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
MAYTAG DRYER
Model MED5500FW1
Near Marble Falls, TX 78654
Cliff
Job Details: 06/17/2021
Arrived on site to replace previously ordered parts for dryer. Replaced ui and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bastrop, TX 78602
Matthew
Job Details: 06/17/2021
"Arrived onsite for oven emitting too much heat. Upon arrival set unit to 350 degrees and set temperature probe. Oven is cycling properly. Notified customer of ventilation areas and normal use of design. Per whirlpool service pointer W10917778 door temperatures are manufactured within UL & CSA standards for safety, but may feel uncomfortable to the touch to some customers. Unit is functioning as designed. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Austin, TX 78724
Jacob
Job Details: 06/17/2021
Arrived onsite for unit still not powering on after voltage was corrected. Plugged the unit in and unit started. But went ahead and replaced the filter board. Tested unit. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Austin, TX 78759
Justin
Job Details: 06/17/2021
"(MM) Arrived on site for bottom mount refrigerator constantly icing up. Upon arrival I observed that the ice was located at the seal of the door indicating a seal problem. I placed a flashlight in the freezer and shut the freezer door I was able to see the light shining through in 2 places on the gasket. On the upper left and upper right corners. After closer inspection I found that the corners of the gasket had broken and the plastic inside was no longer pushing the gasket into a full, flush shape allowing for a proper seal. This has caused an air leak issue causing the ice around the door. I also instructed the customer that they may want to move the hard ice packs from the door shelf of the fridge as the expansion of these may also be making the door push open slightly.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Austin, TX 78758
Justin
Job Details: 06/17/2021
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 06/17/2021
Arrived on site to install previously diagnosed part. Removed wash plate and installed new wash plate. Ran a load of customers sheets and grinding was gone. Customer was present to hear the agitation cycle running. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bertram, TX 78605
Cliff
Job Details: 06/17/2021
Arrived on site to diagnose a washer that is not cleaning properly. Found shifter not connected to cam assembly. Shifter will need to be replaced with updated part to complete repairs. Office to set return appointment. ; ordrng 1 W10913953 (Shifter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Paige, TX 78659
Scott
Job Details: 06/17/2021
Arrived on site for loose door handle and freezer light out .tightened handles . Ran voltage got 12-14v . Ordering control. No water leaks detected at time. Call to set return ; ordrng 1 W11224256 (Control)
We serviced a
ELECTROLUX REFRIGERATOR
Model LFTR1814LW6
Near Wimberley, TX 78676
Andrew
Job Details: 06/17/2021
"Arrived on site to test unit for frost build up in FC. Found air leak on top right corner of FC door. Gasket was not sealing properly and door was sagging causing upper half of gasket magnet to not have enough surface area to seal properly. Adjusted door, applied caulking around liner facia. Tested unit, unit works good. No air leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, TX 78753
Jimmy J.
Job Details: 06/17/2021
"Arrived on site for RF Ice Maker wont work and dispenser not working LED light flashing in RF comp. Found water dispensing and ice motor turning to dispense ice as designed. Ice bin latch button would not allow the ice bin to release. RC LED light module has a failed and will need replacement due to flickering when doors are opened. Ice maker failed. Ordering ice maker, ice bin, and RC light module to return and complete the repair. Returning will all previously ordered parts just in case. ; ordrng 1 W11185686 (Ice bin) and 1 WPW10300024 (Ice maker) and 1 W11527432 (Module Light)"
We serviced a
WHIRLPOOL OVEN
Model WEG745H0FS1
Near Leander, TX 78641
Kayman
Job Details: 06/17/2021
Arrived onsite for oven that is cooking un evenly and seems to be cycling at a lower temperature than designed. Upon inspection I found the ovens sensor showing 1100omhs which is within range for this model. I tested the cooktop and found almost perfect sized and color flames. I inspected the bake ignitor and orifice and it looked to be in correct position. I tested the ovens burner in bake and the flames were good shape and color. I noticed the ovens gasket was stiff or crusty and I was not able to form it back to shape this could cause hot air to escape. I replaced the gasket and ran temp checks for average temp in the oven. I found the ovens average temp was 351 when set to 350. The unit is working as designed at this time and no gas leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near New Braunfels, TX 78132
Leonardo
Job Details: 06/17/2021
Arrived on site to test unit for door not closing all the way and unit giving f4e1 error. Called Techline and let Techline they said to replace hinges and inner door and glass door and light inside not coming could be bad bulb or switches and control board. Ordering all parts office to reschedule will need 2 hours Sr#7731027181; ordrng 1 W10687342 (Door) and 1 W11110515 (Glass door) and 1 W11325603 (Control board) and 1 W10389447 (Thermostat) and 2 W10886919 (Lamp)s and 1 WPW10128850 (Sliding arm) and 1 W11214480 (Arm) and 1 W10460457 (Sensor) and 1 2hours (2 hours)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Hays, TX 78610
Leonardo
Job Details: 06/17/2021
Arrived on site to test unit for unit not draining. Test unit and found drain pump not rotating. Found pump getting power replaced pump test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Elgin, TX 78621
Scott
Job Details: 06/17/2021
Arrived on site for unit not spinning . Ran diagnostics got basket speed fault . Found actuator had slipped out of cam. Replaced actuator. Ran calibration and diagnostics wash. All checked normal no water leaks detected at time of service. Job complete
We serviced a
MAYTAG WASHER
Model MTW5840TW0
Near Georgetown, TX 78628
Lou
Job Details: 06/17/2021
"Arrived on site to inspect washer not functioning. Upon further inspection, I found the customer attempted to replace the lid switch and I found the switch in pieces on top of the unit. Using my jumper wire, I tested the unit and found that under a load, the switch harness was getting very warm/hot. In the spin cycle when the drain pump would come on, I found the pump having a difficult time pumping the water out of the tub and the switch harness continued to get hot. Due to the harness being shorted out and the connector being damaged and not making good contact with the lid switch itself, it is causing a breakdown and the capacitor is not being fully charged causing the switch to short out as well. I found the harness needs to be replaced as does the timer and drain pump; however,No water leaks observed during service, job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NHZS0
Near Austin, TX 78704
Luis
Job Details: 06/17/2021
"Arrived on site for water leaking and too much ice. Found water inlet to valve cracked,customer bonded water line to valve diagnosed unit will need inlet water tube,valve and bin thermistor ordrng 1 WPW10217922 (Tube)"
We serviced a
FRIGIDAIRE WASHER
Model GLWS1233AS2
Near Cedar Park, TX 78613
Kayman
Job Details: 06/17/2021
Arrived onsite for washer making loud noise while spinning and leaking. Upon inspection I found the idler pulley system would thump and knock around while spin starts up. I found the transmission sounds very screechy or chirping like metal on metal. I filled the unit with water and tested agitation. The unit began leaking badly from the tub seal and saturating the drive system components. I advised the customer on the issue and that a total rebuild of the drive system. would be needed to restore the unit to proper function.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Austin, TX 78737
Kevin
Job Details: 06/17/2021
"Arrived on site and replaced control panel, control board, and door switch diagnosed on previous visit, dryer is now operating properly,
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78758
Justin
Job Details: 06/17/2021
"Arrived on site for a dryer making a rattling noise. I started the unit and could hear a constant rattling noise. I took the top of the unit off and could see no loose wires or metal on metal. The felt around the tub was still in good shape as well. I then gained access to the front of the unit and isolated the motor by removing the belt and running the unit. The noise no longer occurred, indicating the motor is as designed. I then manually turned the tub and could hear the rattle again. I isolated the blower wheel and found noise. I then solidified the blower housing making sure it was not metal on metal rattling, but the noise continued. I found the wheels on the unit to be rattling and needing to be replaced. I replaced the wheels and then tested the unit again. The sound was lesser, but still rattled. I called techline and spoke with Joel and received SR #7731028861. Joel recommended the steps I already took, and if it still occurred then it would fall under a non mechanical cosmetic failure. Joel recommend customer to reach out to customer service. I advised the customer on exactly this and that it appears to be a sound related cosmetic issue. I also provided the customer with the file number and WP customer service number.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Round Rock, TX 78664
David S
Job Details: 06/17/2021
"Onsite to install previously diagnosed parts. Replaced rotor, stator, clutch, slider. Calibrated, ran diag cycle. Unit functioning as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Bastrop, TX 78602
Matthew
Job Details: 06/17/2021
Arrived onsite to replace previously diagnosed parts. Replaced damaged freezer door. Tested unit and unit is functioning properly. Job complete
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Briarcliff, TX 78669
Robert
Job Details: 06/17/2021
Arrived on job to replace previously diagnosed part. After replacement test operation
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Harker Heights, TX 76548
Tyler
Job Details: 06/17/2021
Arrived on site for washer not completing cycles and causing rinse and spin light to flash on random cycles per customer on arrival. Upon entering diagnostics I found F2e1 & f7e1 errors. When running manual and auto diagnostics cycles I found unit to be fully functioning as designed. After reset unit I ran two different quick washes but found during first test that unit allowed lid to lock but wasnt registering lid being locked. On second quick wash I found unit was locking and detecting lid being locked but it stopped detecting water lvl in unit. Reset unit again and found it functioning as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Jarrell, TX 76537
Lou
Job Details: 06/17/2021
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Killeen, TX 76542
Al
Job Details: 06/17/2021
Arrived on site and inspected dryer continuously running.Customer had to sync the kitchen timer with the dryer to know when to stop the unit.Confirmed the complaint and found the timer was defective and charred at the connector causing the malfunctions.Removed and replaced the timer and unit tested as designed.
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV164LSA
Near Killeen, TX 76543
Al
Job Details: 06/17/2021
"Arrived on site and inspected microwave tripping the breaker.Confirmed the complaint and found the monitor switch was defective causing the malfunction.Removed and replaced the the monitor switch and unit tested as designed during the 2 minute water cup test.While reassembling the unit I also noticed the grill is broken.Ordering the grill to complete the repair ; ordrng 1 5304472493 (GRILLE ASSY, EXHAUST STAINLESS)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Killeen, TX 76542
Al
Job Details: 06/17/2021
Arrived on site and inspected dishwasher issues.Found the drain pump was not draining properly.R&R and unit now functioning properly.Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Round Rock, TX 78664
Wesley
Job Details: 06/17/2021
Arrived onsite and found bad diode causing no heat symptom. Replaced diode. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78736
Robert
Job Details: 06/17/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS
Near Austin, TX 78738
Robert
Job Details: 06/17/2021
Arrived on job for complaints of not draining. Found the washer not draining on final drain. Checked drain line and pump both good. Replaced vent for corrosion.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1814LW1
Near San Marcos, TX 78666
Jacob
Job Details: 06/17/2021
Arrived onsite for unit not cooling. Saw ice buildup in the freezer. De frost the ice in the freezer. Upon further inspection. Found that the defrost thermostat needs to be replaced. Replaced thermostat. Turned unit on. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model LXR7244JQ1
Near San Marcos, TX 78666
Jacob
Job Details: 06/17/2021
Arrived onsite for unit spilling water. Looked at the unit and ran it in heavy load. No water was leaking from the unit. Saw that this particular unit fills up almost all the way to the top. Let tenant know that if the load getting put in is to big. That some leaking may occur as the water will splash over the tub to the outside. Just let tenant know to be careful with load sizes to avoid any leaks. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW01
Near Austin, TX 78703
Justin
Job Details: 06/17/2021
"Arrived on site for a washing machine filling the tub when not in use. Upon arrival the customer stated that the tub will slowly fill in stand by, and even spill out the front sometimes when opening the door. The unit does drain at the end of every cycle too. During our prior services we found the unit could not be pulled out all of the way due to the gas line being to short. We would have to remove the gas line in order to service the unit, but we cannot gain access to the line. Also, the gas line does not have a shut off valve to remove regardless. I called the landlord and advised her on my findings. I let her know we will need to have the gas s turned off for safety and the units removed prior to service. The unit would then have to be reinstalled by them. The customer agreed and said she will reach out to plumber regarding the gas valve. This also sounds like a valve issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Wimberley, TX 78676
Andrew
Job Details: 06/17/2021
Arrived on site to test unit for ice build up on evap. Found ice on whole lower FC evap. Cleared ice and found a piece of foam clogging drain line. Ran diagnostics and verified heater engaging. Thermistors tested good. Found unit is a rental and temps were turned up way too high as nobody ever really opens and closes doors. Advised to set temps way lower. Set temps as recommended. All functions operating as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near New Braunfels, TX 78132
Noah D
Job Details: 06/17/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the icemaker mid harvest and stuck, checked for error codes and found a bad motor code, replaced unit and tested with no issues, temp was 0 in freezer. lowered temp. Complete"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS05
Near Round Rock, TX 78665
Wesley
Job Details: 06/17/2021
"Arrived onsite and found blower and thermostat needed. Replaced both to repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXY02
Near Cedar Park, TX 78613
Kayman
Job Details: 06/17/2021
Arrived onsite to install previously diagnosed parts. I installed the inlet valve and tested the unit. The new valve is not leaking at this time and working as designed.
We serviced a
KENMORE DISHWASHER
Model 665.169994
Near Killeen, TX 76549
Al
Job Details: 06/17/2021
"Arrived on site and inspected dishwasher not working.Confirmed the complaint and found the water underneath the sink was turned to the off position and there was also a switch on the counter the tenant has to turn on for the unit to work.Unit filled, washed drained and heated as designed.
We serviced a
WHIRLPOOL OVEN
Model WOS11EM4EB01
Near Seguin, TX 78155
Noah D
Job Details: 06/17/2021
"Arrived on site to inspect unit for debris inside glass, upon inspection found the unit was working to specs but the customer had sprayed foam on inner glass, cleaned glass and put back together. No problems found , instructed customer on use. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Burnet, TX 78611
Cliff
Job Details: 06/17/2021
Arrived on site to diagnose a washer that is not cleaning properly. Found shifter not connected to cam assembly. Shifter will need to be replaced with updated version to complete repairs. Office to set return appointment. ; ordrng 1 W10913953 (Shifter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near New Braunfels, TX 78132
Noah D
Job Details: 06/17/2021
"Arrived on site to inspect unit for not lighting up the freezer, upon inspection found the unit building ice around top switch. Replaced bulb and I will need a new switch to fix issue. I bent the supports to fix air gap. Office to reschedule ; ordrng 1 W10847849 (switch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near New Braunfels, TX 78130
Leonardo
Job Details: 06/17/2021
Arrived on site to test unit for no power. Test unit and found unit getting 120v but no display. Found board getting voltage but not sending it out. Replaced board test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Manor, TX 78653
Scott
Job Details: 06/17/2021
"Arrived on site for temps being off on both oven . Didnt find anything wrong with knobs or switches . Checked sensors . Both checked normal . Ran temp checks on both ovens . Upper oven was 15below ,readjusted bye +15. Lower oven oven was low bye 25 adjusted +25. Reran temp checks . Both checked normal. No other issues found job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS08
Near Austin, TX 78738
Brandon
Job Details: 06/17/2021
"Arrived on site to replace failed inlet tube and ice maker fill tube, after replacing, unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Georgetown, TX 78628
Tommy
Job Details: 06/17/2021
Arrived onsite for refrigerator lights not coming on. Upon arrival found meat drawer damaged unit will require drawer UI and wiring. . ; ordrng 1 WPW10769076 (MD UI) and 1 W10815668 (Black stainless drawer) and 1 W11170612 (Harness)
We serviced a
JENN-AIR OVEN
Model JJW2830DS00
Near New Braunfels, TX 78132
Leonardo
Job Details: 06/17/2021
Arrived on site to test unit for unit giving shorted keypad error found shorted keypad. Replaced console test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78738
Robert
Job Details: 06/17/2021
Arrived on job for complaints of dent in door. Took pictures of door. Gasket issue is normal differential in refrigerator to freezer door.
We serviced a
JENN-AIR COOKTOP
Model JGCP436HL00
Near Liberty Hill, TX 78642
Jonathan
Job Details: 06/17/2021
Arrived on site to install previous diagnosed parts. Removed failed orifice holder and orifices. Installed propane orifices in new holder and installed holder and burner. Found wrong screws on part lookup and will need to research correct screws. Will need to replace rear left orifices hold and screw. Office to schedule when parts have ETA. Burners are working as designed. Inform customer if needed to use that they are able but prefer to use the other 4 burners first. ; ordrng 6 BURNERHEADSCREW (PART Research ( PIC IN SD))s and 1 W11121392 (BURNER CAPS) and 1 W11337063 (LEFT REAR HOLDER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Fischer, TX 78623
Andrew
Job Details: 06/17/2021
"Arrived on site to replace compressor and filter drier from previous diagnosis. Replaced compressor, filter drier, run cap and start device. System held vacuum for 20 mins. Charged system to specs. Found no leaks. Ideal frost pattern developing nicely on evap. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Elgin, TX 78621
Scott
Job Details: 06/17/2021
Arrived on site for sensor error code . Found sensor not ohm correctly . Replaced sensor . Ran preheat check . Unit passed temp check . Job complete .
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78717
David S
Job Details: 06/17/2021
"Onsite for washer not spinning. C/S unit would not respond to inputs and unplugged unit. Plugged unit back in and heard drain pump continuously run and unit would not respond to any command. Drain pump 20ohms, J2 2&3. Motor cw and ccw windings 5.5ohms. Both within spec. Replaced control, calibrated, ran diag cycle, unit is now responding to input, fills agitates and spins. Also checked actuator and it has correct version. Unit functioning as designed call complete."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Austin, TX 78738
Brandon
Job Details: 06/17/2021
"Arrived on site for customer complaint of unit not washing, found failed water valve, I replaced water, tested both valves, drain, spin, agitator, unit tested good."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Hutto, TX 78634
Wesley
Job Details: 06/17/2021
Arrived onsite for oven display failed. Found issue with main control. Unit is now operating as designed.
We serviced a
JENN-AIR RANGE
Model JGRP436HM00
Near Austin, TX 78704
Jacob
Job Details: 06/17/2021
"arrived onsite for middle back burner and left front burner not staying lilt on low simmer. Tried to adjust the flames in low simmer, still couldn?t get flame to stay on but one click of the igniter and the flame came on after a little bit of adjustment. Called tech line. Said that the unit is acting as normal. Said to use a wire brush to keep the burner heads clean, also said to adjust the flames behind the knob as well. But no parts to replace at this time. Spoke with Bruce, got sr#7731028361. No leaks at this time. Job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS04
Near Austin, TX 78704
Luis
Job Details: 06/17/2021
"Arrived on site. Found protective film on water pad defective,chrome paint and letting peeling off pad ordering new pad; ordrng 1 W10792148 (Pad water) and 1 W10792149 (Pad ice)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Andice, TX 78628
Jonathan
Job Details: 06/17/2021
"Arrived on site for refrigerator top lights and freezer light not working. Inspected unit and work area. Found FC light at fault. Removed failed FC light and installed new. Tested operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HV0
Near Cedar Park, TX 78613
David S
Job Details: 06/17/2021
"Arrived on site for range cooktop not lighting properly. We inspected the cooktop and actually found the font right burner not lighting properly. We swapped in the burner head and tested the unit, we found it lighting every time.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Canyon Lake, TX 78133
Andrew
Job Details: 06/17/2021
"Arrived on site to test unit for oven not working. Found oven working but stopping mid cycle and acting erratic. Found error. Ode f2e1 shorted/stuck button. Ran diagnostics and error came up. Ran bake cycle and error came up again. Connections are good. Ordering control panel, control and display board. Office to reschedule.; ordrng 1 W10913685 (panl-cntrl) and 1 W11099784 (cntrl-elec) and 1 W11128223 (display)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Bastrop, TX 78602
Matthew
Job Details: 06/17/2021
Arrived onsite to replace previously diagnosed parts per whirlpool tech line. Customer had already defrosted unit prior to visit and had it running 3 days prior to visit. Removed evaporator cover for inspection and all looked good. Replaced tube. Unit seems to be functioning properly at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78626
Tommy
Job Details: 06/17/2021
Arrived onsite for unit UI still acting up. Ordering UI and control to be replaced at the same time. Office to reschedule upon arrival of parts.; ordrng 1 W11296171 (Console)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Canyon Lake, TX 78133
Noah D
Job Details: 06/17/2021
"Arrived On site to inspect unit for not making ice, upon inspection found the unit was making ice but the drain would not clear water from unit, checked drain and drain tubing and found the tube was in Water in the drain pipe causing backflow. Zip tied drain tube correctly and tested multiple times with customer. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Harker Heights, TX 76548
Tyler
Job Details: 06/17/2021
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Hays, TX 78610
Leonardo
Job Details: 06/17/2021
Arrived on site to test unit for cancel button not working. Was able to turn oven on but cancel button not working couldnt turn it off. Will order new control board office to reschedule. ; ordrng 1 W11258611 (Control board)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERSS01
Near Austin, TX 78749
Luis
Job Details: 06/17/2021
"Arrived on site for no lights in fresh food section and loose freezer door handle. Removed handle tightened set screw on door,reinstalled handle tested door operation good. Found burned out bulbs,installed new bulbs one new bulb defective installed good bulb in fresh food section customer will replace remaining bulb.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ03
Near Leander, TX 78641
David S
Job Details: 06/17/2021
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Austin, TX 78745
Luis
Job Details: 06/17/2021
"Arrived on site for no cool. Both compartments warm,fans running,removed compressor cover heard faint hissing noise,traced noise to cap tube,gave cap tube a tug and cap tube broke right at liner wall,attempted to pull cap tube out of liner to repair
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS1
Near Canyon Lake, TX 78133
Noah D
Job Details: 06/17/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the unit going through normal cycles but not cooling evap plate, checked compressor and found it running hot, condenser fan was running, I found a dark spot on drier. Ran for 15 with no frost or cooling of evap plate. Ordering sealed system. Office to reschedule ; ordrng 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 W10200037 (drier-tube) and 1 W10482479 (compressor) and 1 W11506635 (ACCESS) and 1 WPW10143759 (dryer)"
We serviced a
WHIRLPOOL WASHER
Model WFG320M0BS3
Near Del Valle, TX 78617
Jacob
Job Details: 06/17/2021
Arrived onsite to replace control as diagnosed by previous tech. Replaced control. Tested unit. Unit test good. No issues at this time. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18PNZB1
Near Woodway, TX 76712
Jonathan
Job Details: 06/17/2021
Arrived on site for an ice machine that is not making ice. Inspected unit and work area. Ran the unit through diagnostics and found the valve not pulling in enough water to re-circulate. .; ordrng 1 W10897719 (valve) and 1 W11542867 (RECIRCULATION PUMP)
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Martindale, TX 78655
Jacob
Job Details: 06/17/2021
"Arrived onsite for unit throwing out lint through the vent tub. Went ahead and cleaned out the vent tub and saw lint fall out and pulled some lint out of the unit from the back. Let customer know that the lint catcher won?t catch all the lint and can build up in the vent tube, and just to keep the tube hose clear when ever needed to to be cleaned. No issues at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near New Braunfels, TX 78130
Leonardo
Job Details: 06/17/2021
Arrived one site to test unit for missing door handle. Installed new door handle test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ
Near Hutto, TX 78634
Wesley
Job Details: 06/17/2021
Arrived onsite and found unit door strike assembly loose in door. Will need new door to repair. Returning with interlock assembly also. Office to reschedule ; ordrng 1 W11196131 (Door)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78758
Justin
Job Details: 06/17/2021
(M.M) Arrived on site to install previously diagnosed parts. Installed front clips and observed there was no longer gaps and that the panel was now firmly fixed to the rest of the unit. Unit now running as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model RS385PXBQ0
Near Smithville, TX 78957
Matthew
Job Details: 06/17/2021
Arrived onsite to replace previously diagnosed parts. Replaced bake element. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near McQueeney, TX 78123
Noah D
Job Details: 06/17/2021
"Arrived on site to inspect unit for freezing food on top shelf, upon inspection found one milk carton frozen next to damper but no other issues, changed out thermistor and tested. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB02
Near Canyon Lake, TX 78133
Noah D
Job Details: 06/17/2021
"Arrived on site to inspect unit for not cooling, upon inspection found the unit off, plugged in unit and compressor kicked, checked evap and found large spots of what seemed to be dye (did not have light) evap was also very dented. Ordering correct sealed system repair. Office to reschedule ; ordrng 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 W10570565 (evaporator) and 1 W11506635 (ACESSS)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Canyon Lake, TX 78133
Andrew
Job Details: 06/17/2021
Arrived on site to test unit for frost build up. Found bottom of door not sealing properly. Found door was extremely bowed in center pushing gasket upwards. Needing new door and gasket to fix issue. Office to reschedule. ; ordrng 1 W10746789 (dor-fmd) and 1 W11501317 (GASKET)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Buda, TX 78610
Kevin
Job Details: 06/17/2021
"Arrived on site and replaced motor and timer and dryer is now running properly, job complet"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Spicewood, TX 78669
Robert
Job Details: 06/17/2021
Arrived on job for complaints of not cooling in refrigerator compartment. Ran compressor test 40 and all functions passed. Replaced main control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near San Marcos, TX 78666
Andrew
Job Details: 06/17/2021
"Arrived on site to replace UI and control per techline. Found ice was not clumped toghether upon arrival. Replaced parts, and ran service test 14 got a reading of 11 degrees. Ran service test 16 and got a reading of 31 degrees. Called techline with findings. Was advised temps are in range and to monitor. Upon putting unit back together wife asked if dispenser will work now. Never knew dispenser was an issue. Wife states this whole time the dispenser is what is the issue. Customer assumed since ice was at times clumping and potentially causing the dispenser issues, the clumping was reported as the issue. Found removable motor shaft was rounded on the ends causing ice bin auger to round out. Tested unit and found with the slightest bit of resistance the teeth and the motor shaft were skipping. Recommend replacing dispenser motor, motor shaft and ice container. Office to reschedule. ; ordrng 1 AHO (AHO) and 1 W10822606 (motor) and 1 W10911314 (ice-contnr) and 1 W11228132 (shaft)"
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near New Braunfels, TX 78132
Leonardo
Job Details: 06/17/2021
Arrived on site to test unit for oven not responding or turning off at around 300?. Test unit and found both ovens had bad uis will order new ui and control boards. Will need to replace all boards at the same time. Office to reschedule. ; ordrng 1 W11319204 (Ui) and 1 W11317945 (Control board) and 1 W11317944 (Control board)
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HB00
Near New Braunfels, TX 78130
Andrew
Job Details: 06/17/2021
"Arrived on site to test unit for reservoir over flowing and no ice production. Unit was working upon arrival. Checked voltage to recirculating pump and voltage was good at 13.8vac. Connected recirculating pump and pump now not engaging. Checked voltage agin and was now receiving .8vac. Verified transformer was receiving proper voltage and sending proper voltage. Replaced control, recirculating pump and drain pump. Verified voltage was correct again, tested unit, unit started to work good then stopped. Voltage was now changing erratically. Continuity through harness is good. Recommend replacing transformer and control. Returning with pumps to ensure completion on return visit. Also requesting 2hrs on return visit. Office to reschedule. ; ordrng 1 2HRS (2HRS) and 1 AHO (AHO) and 1 W11034363 (cntrl-elec) and 1 W11325175 (PUMP) and 1 WPW10485951 (transformr) and 1 Wpw10489125 (pump)"
We serviced a
WHIRLPOOL VENTHOOD
Model UVL6048JSS
Near Canyon Lake, TX 78132
Leonardo
Job Details: 06/17/2021
Arrived on site to test unit for light making small flickering when on low setting. Called Techline and test unit with Techline and let Techline they dont advised changing any parts or doing any repair due to unit working correctly. The lights will do that on low setting job complete. File#7731029648
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TB5
Near Burnet, TX 78611
Cliff
Job Details: 06/17/2021
Arrived on site to diagnose a refrigerator that is condensating in rc. Found right side of door to close to frame and compressing gasket too much. Installed new hinge and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Lakeway, TX 78734
Robert
Job Details: 06/17/2021
Arrived on job for complaints of no power. Found the power cord damaged.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Wimberley, TX 78676
Kevin
Job Details: 06/17/2021
We serviced a
GE REFRIGERATOR
Model GFE28HSHESS
Near Killeen, TX 76542
Al
Job Details: 06/17/2021
Arrived on site and inspected French door refrigerator cooling and leaking issues.Confirmed the complaint and found the unit was leaking from a massive ice buildup on the floor underneath the storage drawer.I removed the ice buildup and noticed the gasket has lot of sticky debris on it causing it to stick to the unit when opened.Advised customer to simply wipe the gasket to prevent and further cooling issues.JOB COMPLETE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Harker Heights, TX 76548
Tyler
Job Details: 06/17/2021
"Arrived on site for refrigerator not cooling. Upon arrival found rc temps around 60 degrees. Upon further inspection found rc evap thermistor ranges at 5 ohms even from p5 1&2 connections and wasnt reading accurate temps in rc compartment. At this time unit will need new evap fan motor assembly, ui and hv control. Found no water issues or leaks in ui panel and deli drawer. ; ordrng 1 W11087438 (Rc evap fan plus harness)"
We serviced a
WHIRLPOOL DRYER
Model LER4624DQ0
Near Harker Heights, TX 76548
Tyler
Job Details: 06/17/2021
"(CS) Arrived on site for dryer not coming on. Upon arrival we found unit receiving 240v from outlet. Upon further inspection I found the heater ohming at 10 ohms even and not grounded. Both the high limiter and cutoff were functioning, door switch was working. Found the thermal fuse had blown. I was able to replace thermal fuse then use a pressure test kit and found unit had great air flow when vent hose wasnt connected but once hose was reinstalled found pressure were no longer within good ranges indicating a clog within wall of home. At this time unit will also need a dvc in order to complete repairs and insure thermal fuse doesnt break again. Call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Hewitt, TX 76643
Jonathan
Job Details: 06/17/2021
"Arrived on site for refrigerator that still not cooling. Inspected unit and work area. Checked pressures on the unit and found the unit had lost all of its refrigerant. Put nitrogen into the system and checked for air leaks at the can presser and condenser. Could not find a leak on either of those. Did find the unit leaking nitrogen still very slowly. Gained access to the fresh food and freezer evaporator?s and used bubbles to try to find the leak. Still could not find the leak. I called Whirlpool Techline and spoke to Robert SR# 7730805740.