Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Clif L.

Clif L.

DISHWASHER KITCHENAID KDTM404EWH3 Arrived on site to diagnose a dishwasher that appears to not be completing cycles. Tested all parts and components and found no mechanical failures with unit at this time. Did note sudsing during diagnostics indicating over sudsing during cycling. Advised homeowner on findings and best soaps and cleaning procedures for unit with soft water. Also advised if issue persists after following recommendations control may need to be replaced. All is working properly at this time. No leaks were found at time of service.

Near Vintage Dr, Round Rock, TX 78664
Jonathan M.

Jonathan M.

MICROWAVE FRIGIDAIRE FGMO205KFB Arrived on site for microwave that had a broken pushbutton. Inspected unit and work area. Tested unit and unit was working as designed. Customer advised that this was the first time it’s worked in the last three weeks. They advised the unit would basically get stuck inside and that the latch would work but that the button would not push back out. Remove top cover and push button assembly. Found spring had been warped and was potentially getting caught. Replace pushbutton spring and tested unit. Unit is working as designed. Call complete.

Near Escalera Dr, Belton, TX 76513
Scott  M.

Scott M.

REFRIGERATOR GE GYE18JSLKFSS Arrived on site for temps being off . Found customer had set unit to lowest settings . Also found tower is not sitting flush at bottom . Did find service pointer . Ordering kit per pointer . No water leaks detected at time of service. Please call to set return .; ordrng 1 WR14X24747 (gasket tower ff)

Near Kimo Ct, Bastrop, TX 78602
Brandon C.

Brandon C.

DISHWASHER GE Pdw9280n00ss "Arrived on site for customer complaint of unit not switching cycles, and not starting cycles, found failed keypad, ordering keypad. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WD34X11210 (keypad)"

Near Hillside Dr, Dripping Springs, TX 78620
Al R.

Al R.

ICE MACHINE KITCHENAID KUIC18PNXS0 "Arrived to inspect ice machine not working.Found the unit works properly, but the grid cutter is defective..All water lines were dry at the end of service.Job complete"

Near S College St, Georgetown, TX 78626
Noah D.

Noah D.

RANGE WHIRLPOOL WFE505W0HB1 "Arrived on site to inspect oven for bad smell, tested all functions and could find no “gas” smell, tested all functions and found no issue. Complete"

Near Coral Berry, , TX 78132
David S.

David S.

WASHER MAYTAG MHW5500FW0 "Arrived on site to install previous diagnosed part. I gained access to the old bellow and removed it. I replaced it with a new one. I reassembled the unit and ran it through a diagnostics cycle the unit operated as designed, no water leaks detected. Job complete."

Near Robbie Creek Cove, Austin, TX 78750
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for dishwasher not drying dishes. Inspected unit and work area, found rinse aid dispenser empty. Performed diagnostics mode, no error codes. Monitored test cycleMeasured incoming water temperature at 120°. Measured amp draw to element and found at 7.0 amps. Tested for hot temperatures at end of test cycle. Spoke with customer user care guide. All tested good, no water leaks detected."

Near Bogata Ln, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER IKEA IUD8500BX1 Arrived on site to test for leaking. Tested unit found leaks coming from diverter motor.Job complete.

Near Westwood Terrace, Austin, TX 78746
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site and tested operation. Found freezer at 51 degrees and fresh food at 38 degrees. Verified all connections and ran diagnostics. Unit operates properly in diagnostics but will not switch to freezer in normal operation. Unplugged unit and verified all connections. Plugged unit back in and tested. Unit operating properly. Job complete

Near Lakeside Dr, Burnet, TX 78611
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Arrived onsite for refrigerator not cooling. Tested system. Everything works as designed both freezer and refrigerator are keeping recommended temp.

Near Philomena St, Austin, TX 78723
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC7HS01 "Arrived on site for customer complaint of error codes and unit not working, found fan speed error, and miscommunication error of controls. I replaced ACU control and UI control, unit tested good."

Near Flowing Brook Dr, , TX 78738
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for customer complaint of loose handle, found loose handle, I tightened handle, unit tested good."

Near Flowing Brook Dr, , TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for water leaking. Found fresh food evaporator floor with water/ice. Removed compressor cover found obstruction in drain tube,cleared drain tube removed ice and water from fresh food advised customer to defrost unit 24hrs to clear in liner.

Near Sumalt Gap Way, Briarcliff, TX 78669
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for oven that has a fan speed error code. Inspected unit and work area. Placed unit in service diagnostics and found the errors but they stayed it’s from 2017. Unit was made in 2019. I tested the unit in service diagnostics component activation tests and ran the upper fan high-speed and low-speed. Unit worked as designed. Tested lower fan speed and both tests ran as designed as well. Customer advised that the error was coming up when she was preheating her oven but sometimes would be right away and sometimes take a while before it came up. I put the unit on a 400° bake and unit heated up properly. I called Techline and spoke to TJ SR# 7728111542. He had me run a few tests and advised that the issue was either with the upper fan or the lower fan because the unit uses the lower fan as well during the upper bake. He advised to go ahead and replace both at the same time. Ordering two blowers and office will need to contact customer for a reschedu

Near Imogen Dr, Belton, TX 76513
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site to replace damaged panel, the new panel was damaged in box. ; ordrng 1 W11310029 (PANEL)"

Near VLG O THE HLS, TX 78738
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG515S0FS2

Near W 5th St, Austin, TX 78703
Jonathan M.

Jonathan M.

WASHER LG WM3997HWA Arrived on site for washer that won’t drain. Inspected unit and work area. Unit was full of water when I got here and try to run the drain. Heard a grinding sound. Removed water from unit and checked drain pump for obstructions. Found something metal stuck in the drain pump causing the impeller to strip. Was able to move the impeller by had without resistance..

Near Star Ln, Gatesville, TX 76528
Richard P.

Richard P.

OVEN KITCHENAID KODE300ESS04 Arrived onsite for the oven making a fan noise ran diagnostics and found that the convection fan was causing the issue. Need to replace convec fan motor and cover. Ordering parts office to reschedule ; ordrng 1 W11234761 (baffl-conv)

Near Skipping Cedar St, San Marcos, TX 78666
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Arrived on site to inspect fridge for not making ice, upon inspection found the fill line clogged with ice, will need fill tube and valve to fix. Office to reschedule.; ordrng 1 RESEARCHICEMAKERFILLTUBE (RESEARCH ICE MAKER FILL TUBE )"

Near Montclair Dr, Seguin, TX 78155
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Refer customer back to Whirlpool. Arrived on site and inspected icemaker production and found it is almost halfway to full line on bin. Homeowner states this is the production overnight, Customer is unhappy with ice production. Spoke with techline and they said this is normal production. Explained it to customer that there is nothing that can be done to improve ice production on this model.

Near Apricot Dr, Kyle, TX 78640
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOD77EC0HS01 "Arrived onsite and found panel to be resetting itself to January midnight on its own. Ordering console to repair, office to reschedule. ; ordrng 1 W11428578 (CONSOLE)"

Near Ionian Cove, Austin, TX 78730
Paul R.

Paul R.

DISHWASHER GE GDT655SSJ0SS Arrived onsite for a washer not drying again. I found the tub high limit tripped again. I reset the high limit and tested the unit in diagnostics. The unit was heating and working as designed. I tested the resistance of the thermistor from the control and found it correct. I found the control working as designed. I ran the machine and found it working as designed. I suspect loading issues causing the limit to trip and went over loading with the customer explaining to keep from loading large metal pots and pans in the lower rack above the tub where the high limit is. Call complete.

Near Sun City, TX 78628
Brandon C.

Brandon C.

COOKTOP KITCHENAID KGCU463VSS01 "Arrived on site for customer complaint of front right burner sparking after lit, called techline, found missing chokes on front right and left rear burner heads, ordering conversion kit according to TL. ordrng 1 W10810387 (cnvrsn-kit)"

Near Hazelnut Ct, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Arrived on site for customer complaint of unit leaking, and on site to replace parts ordered by previous tech, I found another leak coming from ice maker fill tube, need to order fill tube. ordrng 1 W11415785 (FILL TUBE ICE MAKER)"

Near Wynnpage Dr, Dripping Springs, TX 78620
Jonathan  S.

Jonathan S.

FREEZER WHIRLPOOL MZF34X16DW04 "Arrived on site to install previous diagnosed parts. Removed temperature thermistor, EVAP thermistor and control, and installed new. Powered on unit and tested operation all tested good no sign of leaks detected. Found customer had digital thermometer explained to customer that was not accurate for temperature reading."

Near Bowen St, Leander, TX 78641
Eman J.

Eman J.

MICROWAVE WHIRLPOOL WMH31017HB4 Arrived onsite for microwave fan not working. Tested system. Found motor and control faulty. Replaced motor and control. System still isn’t working. Ordering harness W11350914.. ; ordrng 1 W11350914 (HARNESS)

Near Eragon Dr, , TX
Al R.

Al R.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived to inspect dishwasher not cleaning dishes.Ran diagnostics test mode and pump and motor 4/3 wash motor error code).Confirmed the complaint, motor didn’t work.Ordering W11085683 pump & motor.Needs more work ; ordrng 1 W11085683 (PUMP & MOTOR)"

Near Transit Dr, Killeen, TX 76543
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for dishwasher not operating. Tested and inspected unit and found failed control and latch. Removed failed control and replaced with new, will need to order latch parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10678341 (spring) and 1 WP8524471 (actuator)"

Near Philomena St, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site for fresh food evaporator incased in ice. Called tech support per tech support will need to replace evaporator cover and run service pointer W11092686E ordering harness,cover and drip pan due to pan warped.; ordrng 1 WPW10277799 (HARNESS) and 1 WPW10501260 (COVER) and 1 WPW10537710 (DRIP PAN)"

Near Julian Alps, Austin, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51E Arrived on site to test unit for no power. Testunit and found bad thermal fuse. Test unit and unit heating correctly job complete

Near Rain Lily Dr, Austin, TX 78739
Richard P.

Richard P.

RANGE WHIRLPOOL WFE505W0HB2 "Arrived onsite for the oven LR, RR, LF burners not working. Upon arrival found error code F1E0 displaying on the oven which means internal board failure. DTook pictures and called office. Complete."

Near Goforth Rd, Kyle, TX 78640
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site , replaced freezer door, handle and screws . No water leaks detected . Job complete ."

Near N Lamar Blvd, Austin, TX 78752
Eman J.

Eman J.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for dryer making noise. Tested system. Found screws loose on blower wheel. Tighten screws. Tested system. Everything works as designed. No noise present. Job complete.

Near Guadalupe St, Austin, TX 78701
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site today Conoce microwave that is not heating. Tested unit and found shorted capacitor and diode. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Pfluger Farm Ln, Pflugerville, TX 78660
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDE70FVSS2 Arrived onsite for a dishwasher not heating or letting water in. I found the fill valve defective not opening but I did find the unit heating. I found an F1E1 stored error code and a relay on the control stuck. The control and fill valve need to be replaced.I replaced the main control and the fill valve. I tested the unit and found it working as designed. There were no water leaks present at the time of service. I did find the wall outlet under the sink defective and advised the customer to call an electrician. The customer had a water leak at sink that leaked into the junction box along with a detergent dispenser leaking behind the wall plate that damaged the wiring. I did not plug the power cord back into the receptacle. Call complete.

Near Lake Mountain Ln, Leander, TX 78641
David S.

David S.

MICROWAVE WHIRLPOOL WMH73521CS3 "Arrived on site for microwave staying open and registering it’s closed. I inspected the unit and work area. I found the top switch in the back position. I pulled the interlock into the proper position, and the unit tripped the breaker. I gained access to the interlocks and found one of the switches intermittently failing, I replaced the switch and found no power to the unit. I inspected the fuses and found one of the fuses broken. I replaced the fuse with one I had on hand. I powered the unit back on and found the unit operating as designed. Unit is heating

Near Kennedy Grace Ln, Austin, TX 78728
James C.

James C.

DISHWASHER KITCHENAID KDTM404KPS0 Arrived on site and to installed drain tube and valve. Upon removing unit from cabinets I found the top rear from center to left corner crushed and rolled seam gapped. Also found 3rd level rack stop broken and several dents to inner door panel along door gasket area. Unit is also missing mounting hardware which will be needed to keep unit from tipping over. All parts are expart and office will have to schedule for 2 hour repair. ; ordrng 1 CNOTE (2 HOURS) and 1 W11084874 (STOP) and 1 W11393130 (INNER DOOR) and 1 W11409866 (TUB) and 1 W11416362 (SUMP AND MOTOR) and 1 WP8269145 (brckt-mtg)

Near Scenic Dr, Horseshoe Bay, TX 78657
David S.

David S.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site to install previous diagnosed parts. I gained access to the rotor stator assembly and removed the failed components. I installed the new rotor stator and reassembled the unit. I ran a diagnostics cycle and the unit operated as designed. No water leaks detected. Job complete.

Near Casiano Cove, Hutto, TX 78634
James C.

James C.

ICE MACHINE KITCHENAID KUIX535HPS00 Arrived on site and tested operation. Found sensors good and pumps working properly. Tested sealed system and found all working properly. Started cycle and unit began to produce ice properly. Customer will leave unit running and monitor for failure. If failure occurs unit will be left running so failed component can diagnosed. Issue is intermittent and takes a day or 2 to occur

Near US-281, Marble Falls, TX 78654
Kayman B.

Kayman B.

DISHWASHER KITCHENAID KDTM354ESS Arrived onsite for dishwasher spray arm issue. Upon inspection I found the 3rd level spray arm had detached from the feed tube. I could not successfully replace just the spray arm so I replaced the feeder assembly which comes with the spray arm attached. Unit is working as designed. Job complete.

Near Rattlesnake Trail, Austin, TX 78717
Leonardo C.

Leonardo C.

RANGE GE JGP989BK2BB "Arrived on site to replace left front burner. Replaced burner, test unit. Unit igniting right away. Job complete."

Near Vailco Ln, Austin, TX 78738
Brandon C.

Brandon C.

FREEZER UNKNOWN RS3084SR1 "Arrived on site for customer complaint of trim falling off, I added epoxy to trim, unit tested good."

Near Spanish Oaks Club Blvd, Austin, TX 78738
Jonathan M.

Jonathan M.

REFRIGERATOR GE DFE28JMKBES Arrived on site to install previously diagnosed part. Inspected unit and work area. Removed icebox door assembly and found the bottom hinge broken off and stuck inside the old icebox door. Removed hinge and tried to fix the door. Was not able to get hinge back on the door. Ordering left hand door and office will need to look up part and get authorization due to part being out of stock. Part number WR78X26304 will be needed (Dispenser Door).

Near S General Bruce Dr, Temple, TX 76504
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC704FBS01 "Arrived on site to install previously diagnosed and ordered part. Due to the ice door not sealing properly, I removed and replaced the ice door and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Bravo Dr, Leander, TX 78641
Jonathan M.

Jonathan M.

RANGE JENN-AIR n/a "Arrived on site for range that is not heating in the oven. Inspected unit and work area. Tested unit and found the broiler working properly. Tested the baking element and found the igniter lighting but not pulling enough amp draw. Spoke with CS and he advised to replace part number 73001165.Call complete."

Near Austin Ave, Waco, TX 76710
David S.

David S.

DRYER KENMORE 110.668325 "Arrived on site to install previous diagnosed parts. I removed and installed a new door switch. I tested the unit, the light came on when the door was opened. It started to heat and tumble as designed.. Job complete"

Near Grand Ave Pkwy, Austin, TX 78728
Jonathan M.

Jonathan M.

WASHER GE GTW460ASJ8WW Rived on site for washing machine that would not a man’s through cycles. Inspected unit and work area. Placed unit in service diagnostics and found that the personality type had not been excepted by the control. Reprogrammed the unit and tested unit in a wash cycle. Unit is working as designed. Call complete.

Near Red Rock Dr, Belton, TX 76513
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site to inspect refrigerator water filter leaking. Upon further inspection, I disassembled the RC section and found that the filter nor the housing are leaking, but the RC evap drain tube is clogged and when the evap defrosts, the water has nowhere to go but into the bottom floor of the RC section. Using my steamer, I cleared the ice in the evap drip pan and cleared the drain tube. Using manufacturer approved silicone, I sealed the gap at the drain tube at the back of the unit. No water leaks observed during service, job completed."

Near Honey Comb Mesa, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JB36NXFXRE01 "Arrived on site for no ice. Per customers installers checked and water is supplied to unit,applied voltage to primary valve no water exiting,installed new valve same issue. Disconnected tubing going to valve no water,removed T shut off valve in front of unit and no water,diagnosed no water to refrigerator.

Near Trophy Point, New Braunfels, TX 78132
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived to inspect basic top mount refrigerator tripping the breaker.Found the refrigerator, microwave and washer are all on GFCI outlets.Customer to contact an electrician for repair.Job complete"

Near Yearwood Ln, Jarrell, TX 76537
Eman J.

Eman J.

REFRIGERATOR KITCHENAID KBSD618ESS01 Arrived onsite for refrigerator leaking. Tested system. Found no leaks. Everything works as designed. Job complete.

Near Guadalupe St, Austin, TX 78701
Al R.

Al R.

REFRIGERATOR MAYTAG MF I2568AES Arrived to inspect freezer door handle issues.Confirmed the handle was broken.Removed and replaced it.Unit now works as designed.Customer satisfied.All water lines were dry at the time of service.Job complete

Near S Ridge Rd, Salado, TX 76571
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT138FZDW00 Arrived onsite for the refrigerator ice maker not working. Found that the ice maker was missing and was not installed. Installed new ice maker and tested good and water filled. Complete

Near Ponderosa Dr, New Braunfels, TX 78132
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for MW door issue. Upon inspection I found the MW door having trouble connecting to the right side switch causing the light to stay on. I manipulated the door slightly to lean in favor of the right side. After manipulation I cannot re create the issue the door connected and the light turned off 10/10 times. I advised the customer to give us a call back if issue persists. Job complete.

Near Alloro Dr, Austin, TX 78717
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Arrived on site and found icemaker has not been working but has started again this morning. Replaced icemaker and ran all tests in diagnostics. No water leaks detected at time of service, job complete"

Near Wild Basin Ledge, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for ice build up per service pointer installed new adapter kit that includes fan to help remove moisture in freezer. Customer had video of ice build up in fresh food. Per service pointer W11092686 secured thermistor to correct location on suction using foil tape and a zip tie secured cover with 4 screws checked drip pan good,secured evaporator to back wall using wall tabs and zip ties. Changed defrost setting g to basic. SEE STICKY NOTEAIG to cover parts and labor of adapterAUTHO S16360 to cover evaporator adjustments and repair"

Near Via Principale, New Braunfels, TX 78132
Paul R.

Paul R.

REFRIGERATOR MAYTAG MFI2269FRZ04 (Tg) Arrived on site for refrigerator for ice clumping in ice bin. Found icemaker funnel was solid with ice because styrofoam was clogging the holes. Removed ice and styrofoam from funnel and ice maker is working great now. Rest of unit was also working well and there were no leaks after repair. Call complete

Near Ronwood Dr, Austin, TX 78750
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site to test unit not washing. Tested unit, motor not working. Need to order sump and motor and return to replace. Ordering new sump and motor W11085683. Office to reschedule.; ordrng 1 W11085683 (SUMP AND MOTOR )"

Near Crosswater Ln, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DISHWASHER UNKNOWN DD24SCTX9 N "Arrived on site for customer complaint of unit not powering on, found power getting to unit, ordering all electric components to ensure proper repair on next visit. ; ordrng 1 510854 (kit dd harness lower) and 1 511299P (CONTROL) and 1 511993P (kit wash ctrl p9 tw) and 1 512019 (kit module display d) and 1 524875 (harness ui one ph8) and 1 CNOTE (OFFICE TO RESCHEDULE )"

Near Ranch Rd 1320, Johnson City, TX 78636
David S.

David S.

RANGE WHIRLPOOL WFE320M0EW2 "Arrived on site for oven not powering on. I inspected the unit and work area. I gained access to the junction and tested voltage. I am showing L2 to neutral is 123v and L1 to neutral is showing 0. I checked voltage at the wall and it showed the same thing. L1 feeds power to the control, that is why the control is not coming on. I advised the customer to call an electrician come out and look at the outlet and possibly the breaker."

Near Turtle Rock Rd, Austin, TX 78729
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDFE304DBL1 "Arrived on site for dishwasher not powering on. Inspected unit and work area. Found standing water in bottom of dishwasher. Removed existing water. Found control panel not responding. Tested voltage to control board found 120 volts disconnected control panel and found unit not going into drain as designed to do with control panel disconnected. Found control board and panel still under warranty contacted claims department to verify. Quoted for control board, customer approved. Removed control and installed new found no response installed new control panel still no response. Tested resistance on drain pump and wash motor found within range disconnected OWI still no response, contacted whirlpool tech support spoke with Chris (7728106878) he stated would need to replace control and then power unit on and hook up each component individually to see what is shorting out control.; ordrng 2 W10866116 (CONTROL)s and 1 WPW10705575 (OWI)"

Near Starlight Trail, Georgetown, TX 78633
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite for a refrigerator to replace previous diagnosed parts. I replaced the main control and the RC evaporator cover. I replaced the FC icemaker. The RC evaporator cover and main control are covered under technical service pointer W11376817A using S code S15330. I tested the unit and found it working as designed. There were no water leaks present at the time of service. Call complete.

Near Primwood Path, Cedar Park, TX 78613
Kayman B.

Kayman B.

DISHWASHER MAYTAG MDB4949SHZ0 Arrived onsite for dishwasher not draining. Upon inspection I found the drain pump failing to pump it would make a humming noise but not pump. I replaced the (WPW10348269) drain pump then found the drain hose coming out of the wall and going straight down to the bottom of the cabinet. I fixed the drain hose in a upright position towards the top of the under cabinet to the sink and back down to the disposal inlet port. The unit is draining and functioning as designed no leaks detected at time of service. Job complete

Near Hegarty Dr, Cedar Park, TX 78613
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Arrived on site for refrigerator condensation. Tested and inspected unit and found failed gaps between cabinet and liner. Used adhesive to seal gaps. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Thumper Jack Ct, Pflugerville, TX 78660
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS311SDHB01 Arrived onsite to replace right door to unit. Replaced door. Tested unit. Unit test good. No issues at this time. Job complete

Near Old Black Colony Rd, Buda, TX 78610
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect refrigerator ice maker freezing due to water leak. Upon further inspection, the customer advised that water is leaking from the RC ice maker area and running down the bottom of the ice bin door and underneath the ice bin and freezing. I found the RC ice maker turned on. I removed the ice bin and found it dry underneath the bin. I attempted to remove the ice from the bin and found the ice frozen in one clump. I tested the ice door and it’s closing/sealing properly within 10 seconds. I checked the ice bin door gasket and it’s sealing against the fascia. Also checked the water level,in the ice maker and it’s good. I contacted techline and spoke to Mark and advised of the issue and my findings. Mark recommended to check voltage at the fascia heater at test 19 and check the ice box fan on test 36. I checked voltage and got 124V and checked continuity at the fascia heater and it checked good. Tested the icebox fan and it is ope

Near Shane Dr, Leander, TX 78641
Kayman B.

Kayman B.

RANGE WHIRLPOOL WEG750H0HZ0 "Arrived onsite for previously diagnostics parts replace. Replaced the console and tested unit. Unit is working as designed. I advised the customer to connect to WiFi, download the WiFi app and I left the whirlpool WiFi number. Job complete."

Near McCoy Loop, Austin, TX 78717
Al R.

Al R.

RANGE WHIRLPOOL WFE505W0HB1 "Arrived to inspect range not powering on.Confirmed the complaint and found the outside main breaker switch to the range was half way tripped.I turned it off, then back on and unit powered up and now works as designed.Customer satisfied.Job complete"

Near Thunder Creek Dr, Killeen, TX 76549
Jonathan  S.

Jonathan S.

DRYER MAYTAG MEDB750YW1 "Arrived on site for dryer not heating performed diagnostics tested units voltage,found within range. Tested dryer found heating element not being activated. Dissembled unit tested fuses and element. Found heating element open. Removed failed heating element and installed new. Switch door opening at customer request tested operation all tested good.

Near Aldea St, Georgetown, TX 78633
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived to inspect dishwasher not filling with water.Found the water underneath the sink was off.Turned the valve on, tested the unit and unit tested as designed.Unit now works as designed.All water lines were dry at the time of service.Customer satisfied Job complete"

Near Thunder Creek Dr, Killeen, TX 76549
Jonathan M.

Jonathan M.

FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site to install previously broken parts. Inspected unit and work area. Removed old freezer door and replaced with new freezer door. Silicone around the edges of the frame and gave the customer the nameplate because they were unsure whether or not they wanted to put it on the unit or not. Unit is working as designed. call complete.

Near Ridgeoak Dr, Belton, TX 76513
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL KGCU467VSS01 Arrived on site to test ignitor continuing to ignite. Replaced LR ignitor and Lr burner igniting correctly. Found CF and RR igniters continue to ignite after ignition. Will need to order new ignitors W10833887 x3. Office to reschedule ; ordrng 3 W10833887 (SURFACE IGNITER )s

Near Empresa Dr, Austin, TX 78738
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW3 "Arrived to inspect washer tripping the Arch Fault breaker.Customer advised he had an electrician come out and the electrical told the customer the house arch fault is CODE and nothing is wrong with the wiring. He told the electrician the washer is the issue.I asked the customer to show me the breaker box and I photographed the breaker box.The entire residence is arch fault minus 2 GFCI switches.I called whirlpool tech line and spoke with STERLINGSR# 7728109974.Provided customer with information to re connect with electrician to get microwave, washer and refrigerator all on regular breakers.Job complete"

Near Pintail Loop, College Station, TX 77845
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived on site to diagnose a refrigerator that is not defrosting properly. Found RC evaporator partially frosted indicating air leak in unit or partial defrost failure. Replaced user interface and sealed drain tube and gaps in mullion with food grade silicone. All is working properly at this time. Homeowner will defrost unit for 24 hours prior to operation. No leaks were found at time of service.

Near Soma Cove, Round Rock, TX 78681
Scott  M.

Scott M.

WASHER WHIRLPOOL WET4027HW0 Will need actuator . ; ordrng 1 W10913953 (actuator)

Near Middle Fiskville Rd, Austin, TX 78751
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDTE404DSP0 "Arrived on site to to test unit leaking. Found leak, replaced pump and motor Tested unit, no leaks present and unit working as designed after replacement."

Near Sterling Panorama Terrace, Austin, TX 78738
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for unit not getting into spin mode. Tested unit. Found error code. Erased error code. Could not get lock to unlock the top. Replaced control board. Tested unit. Unit test good. No leaks at this time. Job complete

Near Dixie Dr, Austin, TX 78744
Kevin B.

Kevin B.

WASHER LG WM3170CW "Arrived on site and inspected washer and found dispenser hose is leaking water A new one will be needed to correct the issue; ordrng 1 4738ER1004B (DISPENSER HOSE)"

Near Calhoun Canyon Loop, Austin, TX 78735
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not turning on. Test unit and found bad control board. Replaced board test unit and unit heating to 350 job complete.

Near Tenon Cove, Austin, TX 78748
Luis M.

Luis M.

FREEZER WHIRLPOOL WSZ57L18DM00 "Arrived on site for no cool. Powered unit on,compressor and fans not running,leds blinking from right to left on control,per customer control was replaced by homeowner. Unable to enter diagnostics,removed control unplugged harness to control at liner,reconnected harness unit powered on,compressor and fan powered on frost forming on evaporator,unit is cooling down.

Near Napoli, New Braunfels, TX 78132
James C.

James C.

WASHER WHIRLPOOL WTW4950XW3 Arrived on site and tested operation. Found loud bearing sound when unit spinning. Removed belt to verify if motor or gearcase. Found gearcase bearing has failed.

Near The Cape, Horseshoe Bay, TX 78657
Al R.

Al R.

REFRIGERATOR GE PSS26MSWASS Arrived to install previously ordered part.Replaced the evaporator fan motor.Reassembled and unit now operates as designed.Customer told to wait approximately 24 hours for the unit to reach optimal temperatures.Customer satisfied.Job complete

Near Hickory Dr, Killeen, TX 76549
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MSS25C4MGZ00 "Arrived on site for customer complaint of no ice production, found UI control was reading ice bin full when there was no ice, called TL, checked wiring, wires looked good, found miscommunication between UI control and main control, I replaced UI control, ran ice harvest, unit dumped ice and filled with water, tested good, no leaks. SR # 7728104557"

Near Cox Rd, Blanco, TX 78606
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to complete repair. Installed a new housing ran diagnostics all test passed.

Near Park Bend Dr, New Braunfels, TX 78132
Eman J.

Eman J.

WASHER WHIRLPOOL WET4024HW0 Arrived onsite for washer with broken suspension. Tested unit. Found tub ring broken. Ordering tub ring W10882109 and screw W10869499 reschedule customer; ordrng 1 W10869499 (screw) and 1 W10882109 (ring-tub)

Near Victory Dr, Austin, TX 78704
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED4985EW0 Arrived onsite for unit running longer than usual in timed dry. Tested unit. Found that timer was not moving during timed drive. Replaced timer. Tested unit. Unit test good. No issues at this time. Job complete

Near Sabio Dr, Austin, TX 78749
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HW3 Arrived on site at apartment 535 for microwave not heating. Performed diagnostics and tested heating operation. Found HV side not activating. Tested voltage to transform and found no voltage. Found failed control not sending voltage. Will need to replace control. ; ordrng 1 W10892389 (CNTRL ELEC)

Near River Bend, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL GSC25C6EYY02 "Arrived on site to install previous diagnosed parts. Inspected new door and no issues found. Inspected unit and work area. Removed failed door and control. Installed new. Flushed water through door. Tested dispenser. All tested good, no water leaks detected."

Near Madrid Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

OVEN JENN-AIR JDRP548HL00 Arrived on site to replace terminal block. Replaced terminal block and found white wire from power cord melted. Advised customer to buy new power cord test unit and unit test good. Disconnected unit due to white wire. Job complete

Near Delayne Dr, Austin, TX 78737
Eman J.

Eman J.

WASHER GE WCVH4800K2WW Arrived onsite for previous Diagnosed parts. Replaced pump drain. Tested system. Everything works as designed. No water leaks at time of service. Job complete.

Near Lawson Ln, Austin, TX 78702
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE525S0JS0 Arrived on site for range with damaged cooktop. Inspected unit and found damaged cooktop. Removed damaged part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Graymont Dr, Manor, TX 78653
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL KRFC300ESS01 Arrived onsite for freezer door stuck. Tested unit. Found that freezer door to unit was stuck. Could not open unit. Advised customer to allow unit to thaw for 48hrs. Change gaskets and slides orders valve as well. May not need to get replaced. ; ordrng 1 WPW10420083 (valve)

Near W William Cannon Dr, Austin, TX 78749
Paul R.

Paul R.

REFRIGERATOR MAYTAG MFF2558FEZ01 Arrived onsite for a refrigerator not making ice and the front strips on the shelves are broken. I found the fill valve weeping water causing the fill tube to freeze over and not fill the mold. I replaced the valve and tested the unit. The icemaker is working as designed. I found the front plastic piece on one of the shelves broken and another shelf with the piece looseCall complete.

Near River Oak Dr, Leander, TX 78641
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for customer complaint of filter not coming out, I twisted filter off with no problem, I had customer replace and remove filter so he could get a good feel for hot it works, tested good no leaks.

Near Glenway Dr, The Hills, TX 78738
Scott  M.

Scott M.

RANGE FRIGIDAIRE FFEF3054TSH Arrived on site for left front burner getting too hot .found burner not cycling off during use . Will need burner . Please call to set return .; ordrng 1 316282000

Near Alysheba Dr, Del Valle, TX 78617
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect dishwasher not working. Upon further inspection, I found the unit not responding. I checked voltage at the outlet and junction box and found none. I checked the breaker box and it was good. I found the unit plugs into an outlet under the sink but is connected to a switch. Turned the switch on and got voltage at the outlet and junction box but the unit did not work. I removed the outer door panel and found a loose connection at the control. Reconnected the harness and tested and the unit is operating as designed. . No water leaks observed during service, job completed."

Near Earl Keen St, Andice, TX 78628
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for FC cooling issues and ice buildup. Tested and inspected unit and found ice buildup on evaporator due to failed FC fan motor with harness. Attempted to remove evaporator cover with no success due to ice. Customer will need to defrost unit 48 hours prior to service. Instructed customer on this and how to do so safely as to prevent water damage risk.No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10513424 (cover-evap)

Near Brambling Rd, Pflugerville, TX 78660
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose a refrigerator that is not consistently producing ice. Tested unit and found icebox temperature right at production temps. Adjusted freezer temperature to account for offset and all is working properly at this time. No leaks were found at time of service.

Near Alturas Ave, Pflugerville, TX 78660
David S.

David S.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for wall oven being over temp. I tested the unit with the air probe. And found the preheat temperature within range. And the average temp cycle of the oven to be around 350. Unit is operating as designed. Job complete.

Near Chance Loop, , TX 78681
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF532SMHZ02 Arrived onsite for the refrigerator freezer door has frost . Replaced freezer door gasket that was ordered and door is sealing good. Complete

Near Bridgestone Way, Buda, TX 78610
Kayman B.

Kayman B.

RANGE WHIRLPOOL WEG745H0FS0 Arrived onsite for range bottom drawer. The Complaint was that door fell down on the left side due to a screw falling out and looks slightly out of level after replacing that screw. Upon inspection I found that the actual drawer bottom is aluminum and has a slight wobble causing the appearance of being un level I checked the level of closed half way and all the way pulled out and it is level all the way through. No work needed at this time. Job complete

Near Cibolo Trace, Austin, TX 78717
Clif L.

Clif L.

OVEN WHIRLPOOL WFG530S0ES0 Arrived on site to diagnose a range that is not responding to user input. Tested unit and found main control shorted. Replaced control board and tested unit. Found all is functioning properly at this time.

Near Mantalcino Dr, Round Rock, TX 78665
Kayman B.

Kayman B.

COOKTOP JENN-AIR JGCP436HM00 Arrived onsite to install previously diagnosed parts. 2 of The 3 burner heads that were ordered came damaged in the box. I tested the one good burner head and it did not remedy the hissing. I talked to tech line regarding the hissing and they suggested using a monometer to test gas pressure coming through the valve and to replace the orf holders to affected burners. I am requesting a 2 man 2 hour job for this repair as I will need another set of hands to help lift the cooktop up out of the slot for service. Tech line SR # 7728102735. Ordering (W1137062) orf holder x2 returning with (W11337063) x 2 and the (W11106948) regulator. Also ordering a monometer. Will re order (W11319683) x 3 burner heads just in case. Office to reschedule.; ordrng 1 MONOMETER (MONO METER) and 3 W11319683 (burnr-head)s and 1 W11337062 (HOLDER - ORF)

Near Oak Ridge Dr, Round Rock, TX 78681
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KSC23C8EYY00 Arrived onsite and replaced pad. All checks good. Customer also asked me to clear rear drain. . All checks good.

Near Deer Shadow Pass, Austin, TX 78733
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived to inspect deli drawer control and harness.Confirmed the complaint and found the harness wires were hanging from the harness.Customer spoke with his wife and determined the harness deli control wasn’t needed for the unit to work, since they’ve been using the unit for months without it.All water lines were dry at the time of service.Customer satisfied Job complete"

Near Yellow Rose, Salado, TX 76571
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher for not draining, after clearing dishwasher found the drain pump malfunctioning, replaced and tested, found blockage along disposal and cleared it. No leaks or draining issues found. Job complete"

Near N Market Ave, New Braunfels, TX 78130
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED6620HC0 "Arrived on site and inspected dryer and found it is squeaking during operation. Added noise reduction kit and replaced repair kit parts and dryer is now operating quite. No lint buildup in dryer at time of service, job complete"

Near Finsbury Dr, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site for no cool in fresh food section. Found evaporator fan not running,removed cover checked voltage, voltage reading 56vac diagnosed defective main control not sending correct voltage to fan. Ordering a new control and fan motor Incase needed. Need AUTHO ; ordrng 1 NEEDAUTHO and 1 W11024089 (FAN) and 1 WPW10317076 (CONTROL)"

Near Driftwood, TX 78619
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site to install freezer light for not illuminating, replaced light and all functions returned. Complete"

Near Rolling View Ct, Canyon Lake, TX 78133
Clif L.

Clif L.

WASHER MAYTAG MVWB865GC0 Arrived on site to diagnose a washing machine that is not spinning properly. Tested unit and found no mechanical failures with water at this time. Advised homeowner on water softener causing excessive suds and clothes to be wet at the end of the cycle. No further repairs are needed and no leaks were found at time of service.

Near Nighthawk Dive Ln, Pflugerville, TX 78660
Al R.

Al R.

DISHWASHER KITCHENAID KDPE234GBS0 Arrived to inspect dishwasher top rack issues.Found the adjuster kit assembly is required to complete the repair.Ordering needed parts.Office to reschedule with customer.Needs more work.; ordrng 4 WPW10195839 (ADJUSTER )s and 4 WPW10195840 (POSITIONER )s and 2 WPW10546503 (ADJUSTER ASSEMBLY )s

Near Moon Ranch Rd, Florence, TX 76527
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT780SAEM2 "Arrived on site to inspect dishwasher for not spinning water Complete"

Near Gruene Rd, New Braunfels, TX 78130
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8040DW4 "Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil and failing, I removed and replaced the gearcase, slider & clutch. I calibrated the unit and tested and the unit is operating as designed. No water leaks observed during service, job completed"

Near Valley View Dr, Leander, TX 78641
Noah D.

Noah D.

WASHER WHIRLPOOL WETLV27FW0 "Arrived on site to inspect washer for not spinning. Upon inspection found the timer not starting on anything but spin, checked timer and pressure switch and found the switch was badOffice to reschedule ; ordrng 1 WPW10113804 (TIMER ) and 1 WPW10544357 (SWITCH)"

Near Sundance Parkway, New Braunfels, TX 78130
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for customer complaint of soap not dispensing, found failed dispenser, I replaced dispenser, unit tested good, no leaks."

Near Lindeman Ranch Rd, Blanco, TX 78606
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the UI and the RC harness. I mounted the RC evaporator sensor with foil tape and a zip tie. I sealed the drain tube with factory approved sealant. I started the unit up and found it working as designed. I told the customer to give the unit 24 hours before loading it with warm food. Call complete.

Near Springwillow Ln, Round Rock, TX 78681
James C.

James C.

DISHWASHER WHIRLPOOL GU2700XTSB1 Arrived on site and found no power to unit. Inspected for leak and found door gasket worn. Accessed control and found that the vent motor seal has failed and water has been leaking from vent housing causing short in wax motor. Unit will need new vent assembly and gaskets to repair. I will also return with control if needed once leaks have been corrected. ; ordrng 1 WP8269259 (gasket) and 1 WP8269259 (gasket) and 1 WPW10164259 (vent)

Near Woodland Park Dr, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ01 Arrived on site for refrigerator making intermittent ice and only dispensing crushed ice. Inspected ice container found pin under solenoid. Corrected issues tested operations all tested good no water leaks detected.

Near Airport Rd, Georgetown, TX 78628
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site to diagnose a refrigerator with a door that is not operating properly. Found lower right hand RC door hinge bent and RC right hand door cracked at hinge pin. Door, nameplate, and hinge will all need to be replaced to complete repairs. Office to set return date and homeowner aware of wait time for doors.; ordrng 1 W10917992 (hinge-door) and 1 W11223753 (BADGE) and 1 W11307249 (DOOR)"

Near Crested Caracara Ln, Pflugerville, TX 78660
Richard P.

Richard P.

RANGE WHIRLPOOL WFC150M0EB3 Arrived onsite for the oven range not preheating. Installed new control and thermal fuse that was ordered and oven tested good . Complete

Near Gustaf Trail, Niederwald, TX 78640
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site to install previously diagnosed and ordered parts. I was to replace the RC evap motor harness and UI, but was sent with the wrong parts. I am ordering the RC evap motor harness and UI and scheduled return .; ordrng 1 W10849460 (cntrl-elec) and 1 W11033168 (harns-wire)"

Near Dalton Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite and found unit operating as designed. Provided customer instruct on operation and design. All checks good.

Near Lucas Ln, Austin, TX 78731
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to install panel for dishwasher. Install panel homeowner provided and all is working properly at this time. No leaks were found at time of service.

Near Wolf Pack Dr, Pflugerville, TX 78660
Wesley P.

Wesley P.

DRYER WHIRLPOOL WGD6620HW0 Arrived onsite and replaced acu and panel with the part number provided on the service pointer. Unit is now operating as designed. Advised customer on findings. Unit is now operating as designed.

Near Tortuga Pl, Austin, TX 78731
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW6620HW0 Arrived onsite and tested unit no error codes. Init seems to be operating properly and smoothly. In event of repeat call back I advised customer to take video of disturbance. Also please make sure to send control and UI together.

Near Tortuga Pl, Austin, TX 78731
Paul R.

Paul R.

REFRIGERATOR FRIGIDAIRE FFHS2611PFCA Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the dampener and tested the unit. The unit is working as designed. Call complete.

Near Tumbling River Dr, Leander, TX 78641
Wesley P.

Wesley P.

OVEN GE PT916SM3SS "Arrived on site and found that unit temp was off by 15f calibrated to correct disparity, advised customer on repair, and on tips for best functionality."

Near Horseback Hollow, Austin, TX 78732
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH73521CS2 "Arrived on site to install previously diagnosed and ordered parts. Due to the switches failing, I legs and replaced the upper and lower interlocks/switches and tested. Unit is operating as designed. Checked venthood light and found it not inserted all the way which is causing it to flicker. Installed the bulb securely and tested and it is operating as designed.

Near Copper Lake Rd, Cedar Park, TX 78613
Kevin B.

Kevin B.

DRYER WHIRLPOOL WHD560CHW1 "Arrived on site and found customer has video of dryer making a whining noise during operation. Could not duplicate noise during service call, found right hand flap on lint screen receiver is broken off, took 1 picture. Will need noise reduction kit per service pointer W11378591A; ordrng 1 W10670373 (door) and 1 W11401018 (NOISE REDUCTION KIT)"

Near Long Branch Dr, Austin, TX 78736
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived on site for refrigerator with damaged RC door. Inspected unit and found damaged RC door. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Amber Lynn Path, Manor, TX 78653
Andy  B.

Andy B.

REFRIGERATOR KENMORE 795.72493.611 Arrived on site for refrigerator still not making ice. Tested and inspected unit and found failed compressor pulling 0.32 amps also found failed base creating issues with airflow. Due to issues FC is not getting cold enough to make ice. Office to contact warranty on findings. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO CONTACT )

Near Blue Ridge Trail, Elgin, TX 78621
Clif L.

Clif L.

WASHER MAYTAG MVWB765FW3 "Arrived on site to replace parts for washer. Replaced gear case, clutch, slider, rotor, stater, and all mounting bolts. Tested unit after calibrating washer, and found all is functioning properly at this time. No leaks were found after services were performed."

Near Cedar Creek Cove, Round Rock, TX 78681
Al R.

Al R.

DRYER AMANA NED4655EW1 "Arrived to inspect dryer not drying.Confirmed the complaint and found the ventilation system is clogged with massive lint buildup in the wal, not allowing the unit to operate properly.Customer will contact landlord to get the ventilation system cleaned.Unit works as designed.Job complete"

Near Laura St, Copperas Cove, TX 76522
Kayman B.

Kayman B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for refrigerator flaws/dents or what looks like dents. Upon inspection of the unit I found what looks like dents all over all the FC and RC compartment doors. The dents are not noticeable up close but if you stand on the other side of the counter. They are very noticeable.

Near Bianco Terrace, Georgetown, TX 78626
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WOC54EC0HS02 Arrived onsite for the microwave door with a gap. Inspected the door and found that it was a little out of adjustment causing the gap. Adjusted door and the gap is gone and all functions tested fine. Complete

Near Gustaf Trail, Niederwald, TX 78640
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF540CWHB01 "Arrive onsite for a refrigerator not cooling correctly. I found the compressor and sealed system components running but both compartments were at room temp. I found the compressor drawing .52 amps and a little warm. Sealed system components will need to be replaced. Ordering W11256565 evaporator, W10507884 compressor, WPW10143759 drier, & W10913906 coupler. Sending routing a message to weigh for 2 hours and RS.; ordrng 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 W11256565 (evaporator) and 1 WPW10143759 (drier)"

Near Oak Grove Rd, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR IKEA ID3CHEXWS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the ice door and ice maker failing, I removed and replaced the ice door kit, dispenser arm, and pin and ice maker and tested the unit. Unit is operating as designed. Ice maker harvested and dispensed water into the tray and the ice door is closing securely. No water leaks observed during service, job completed."

Near Dorman Cove, Austin, TX 78717
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for ice makers in the freezer not making ice. I inspected the ice maker in the freezer and found the arm was in the off position. I turn the arm to the on position and jumped a harvest cycle, the unit harvested and called for water with no issues. I did find the freezer light is out, along with the top 5 lights. I inspected the unit and op ice maker and found it in good working order. He fan comes on when called for and it went through a harvest cycle. I also found the damper control making a thumping noise. I am order the freezer light module W10843353 and damper control WPW10479155 to complete the repair. I am also returning with the control W11224256 just in case. ; ordrng 1 W10316760 (thermistor) and 1 W10695459 (module) and 1 W11224256 (cntrl-elec) and 1 WPW10479155 (DAMPER CONTROL )"

Near Amasia Dr, Austin, TX 78729
James C.

James C.

RANGE FRIGIDAIRE FEF365ASG Arrived on site and tested operation. Found harness shorting to chassis from front right burner. Correctly positioned burner and tested operation. Unit tests good. Job complete

Near Hill Glen Dr, Granite Shoals, TX 78654
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF757SDHZ01 Arrived on site to diagnose a refrigerator with a damaged door. Found right side RC door scratched and top right corner. Replaced door and nameplate and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Lukes Cove, Pflugerville, TX 78660
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site and inspected refrigerator and found customer has turned off upper icemaker but this does not shut off bottom icemaker. Customer is now aware that to shut off bottom icemaker arm needs to be lifted. No further repair is required at this time, job complete"

Near Belgrave Dr, Austin, TX 78747
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for customer complaint of unit shaking and thumping during spin cycle, I replaced control per service pointer, unit tested good, found error codes F0E2 f0e5 f0e1 in diagnostic mode before replacing board, ran spin cycle after control was replaced, unit tested good no leaks."

Near W Cave Cir, Dripping Springs, TX 78620
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for refrigerator that is making large clumps of ice but not making a lot of ice and won’t turn off extended freeze. Inspected unit and work area. I called tech line and spoke to Chris SR# 7727954985. He had me do several tests and found the issue being with the dual water valve, freezer thermistor, side door UI, and front door user interface. He advised to replace all four for full repair. . Ordering parts and office will need to contact customer about return date due to dispenser UI bing a PSP item. ; ordrng 1 W11318270 (THERMISTOR ) and 1 W11330486 (DOOR UI ) and 1 W11442053 (FRONT USER INTERFACE )"

Near Caleigh Anne Dr, Belton, TX 76513
Kevin B.

Kevin B.

FREEZER WHIRLPOOL ED5CHQXKB03 "Arrived on site and attempted to cycle icemaker and motor will not turn. Recommended replacing icemaker. After replacement took one video of icemaker cycling, job complete"

Near Bee Cave Rd, Austin, TX 78746
Eman J.

Eman J.

WASHER WHIRLPOOL WFW85HEFC1 Arrived onsite for washer not draining. Tested system drain pump faulty. Will need to reschedule unit is stacked.

Near West Ave, Austin, TX 78701
Noah D.

Noah D.

OVEN JENN-AIR JJW2430DS02 "Arrived on site to inspect oven for ghost light issues, connected all three units to WiFi and checked all issues. Customer had a provided part, No problems found. Job complete"

Near Capitare, New Braunfels, TX 78132
Kevin B.

Kevin B.

COOKTOP JENN-AIR JIC4536XS00 "Arrived on site and disassembled cooktop and replaced both modules, after replacing them programmed cooktop and confirmed it is heating properly. Sent a short video to CS of LF element boiling water, job complete 7728105503"

Near Dunning Ln, Austin, TX 78746
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for washer not filling . Found float switch not properly and not sitting in bracket properly .reset switch .ran diagnostics all checked normal . No water leaks detected at time of service.job complete

Near Midlothian Dr, Austin, TX 78754
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB835DW0 "Arrived on site for washing machine that was leaking water out of the back. Inspected unit and work area. Ran unit through an auto test and did not find any of the water inlet hoses, drain hose, or drainpipe leaking. Found water paddling and flying from beneath the washer. Lifted up washer and did not find any water residue from underneath the unit but on the back wall. Removed back cover and placing it in another auto cycle. Found water dripping from the housing. Replaced housing and tested unit. Unit is working as designed. Call complete."

Near Crested Butte Dr, Hewitt, TX 76643
Wesley P.

Wesley P.

DRYER WHIRLPOOL WHD5090GW0 Arrived onsite and replaced sensors per techline. Also replaced control and UI harness as symptom includes chiming and un touched UI button activation. Unit condition unchanged. Still experiencing symptoms of failing UI. Ordering UI and returning with harness. Management to review and reschedule.; ordrng 1 2HRS and 1 W11089031 (cntrl-elec)

Near Ceberry Dr, Austin, TX 78759
Wesley P.

Wesley P.

REFRIGERATOR JENN-AIR JB36NXFXLE01 Arrived onsite and used one module to repair lighting and heat treated gasket. Unit is now operating as designed. Advised customer on repair.

Near Canyonside Trail, Austin, TX 78731
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for mullion not closing properly . Found springs not returning mullion in correct position . Replaced mullion doors closing correctly ,gasket are in good shape . Dripping looks to be caused bye condensation door not sealing properly . Checked and no leaks from valves and filter head . Did perma gum IM supply line line hole . All connections dry at time of service . Job complete ."

Near Night Owl Ln, Austin, TX 78723
James C.

James C.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site and tested operation. Found error for no fill/long fill. Tested valves and found to be good. Verified pressure tube clear and not pinched. Found drain hose too far down into drain pipe causing unit to siphon while agitating. Corrected drain line and tested operation. Unit tests good. Job complete

Near Ocotilla Dr, Marble Falls, TX 78654
Brandon C.

Brandon C.

RANGE JENN-AIR JDS1750EP0 "Arrived on site for customer complaint of unit having arc marks on board where terminal block connects to power cord.

Near Blanco, TX 78606
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 "Arrived on site for refrigerator not dispensing water. Inspected unit and work area. Found off brand filter in use. Performed diagnostics and tested dispenser. Removed water filter and tested with bypass cap, found working. Customer had another off brand filter on hand. Removed filter and installed new. Tested dispenser and found good pressure. Flushed water through dispenser and found small amount of air remaining in filter. Informed customer only to use Everydrop brand. All other operations tested good, no water leaks detected."

Near Cooper Lake Dr, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MFI2568AES "Arrived on site for customer complaint of unit not cooling in fresh food section and water and ice not dispensing. Found evaporator fan motor failed. Ordering fan motor, also ordering control and chute w/ switches for ice and water. Returning tech will need to drill through rusted out screw in order to access ice door chute, will also need auth for multiple parts needed. ; ordrng 1 W10890094 (cntrl-elec) and 1 WP67006968 (motor- fan)"

Near Stonegate Ct, Johnson City, TX 78636
Andy  B.

Andy B.

DISHWASHER MAYTAG MDB8989SHZ0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. Advised customer to keep close eye on unit to be safe. No water leaks present at time of service

Near Sandy Hill Ranch Rd, Elgin, TX 78621
Jonathan  S.

Jonathan S.

COOKTOP GE JGP945SEK2SS Arrived on site to install previous diagnosed. Gained access to spark harness. Removed failed harness and installed new. Assembled unit and tested operation . Found all burners operating.

Near Fox Home Ln, Georgetown, TX 78633
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW2 Arrived on site for washer that would not power on. Inspected unit and work area. Tested voltage going to unit and found proper voltage. Tested voltage going to the user interface and found proper voltage. Replace user interface and unit came on. Placing Anne service diagnostics and found an F6 E3 (ACU cannot hear UI) error code. Placed unit in an auto test and unit ran as designed. Call complete.

Near Dry Creek Rd, Waco, TX 76705
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for freezing in fresh food. Temps reading 32 in deli and 30 in fresh food shelving. Checked damper seal good,adjusted gasket between damper and liner,replaced upper thermistor in fresh food and replaced ui control."

Near Browne Terrace, San Marcos, TX 78666
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect refrigerator leaking water at the bottom front. Upon further inspection, the customer pointed out at the bottom left corner at the hinge area where water is leaking from. I opened the left FC door and attempted to pull the bottom drawer out but it was encased in ice. Once I got the drawer out, I found a large block of ice around the bottom and sides of the drawer and found a large block of ice at the evap drain pan. I cleared the ice from the drain pan/drain opening and found where insulation had gotten into the drain tube and clogged the tube causing the water to backfill into the drain pan and freeze. I cleared drain tube and tested the flow through the tube and it is good.

Near Parkwood Dr, Leander, TX 78641
Noah D.

Noah D.

REFRIGERATOR GE CFE28USHKSS "Arrived on site to inspect fridge for not cooling, upon inspection found the fridge start device was a aftermarket starter put on by home warranty tech.... spoke with GE Sr# 03954110 and customer will need to speak with CR and the home warranty."

Near Flanders, Fischer, TX 78623
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS50SVSS3 "Arrived on site to test unit for unit not washing. Test unit and found unit not filling with water. Found bad fill valve, will need new fill valve. Ordering fill valve . ; ordrng 1 W10648041 (FILL VALVE )"

Near Christensen Cove, Austin, TX 78739
Jacob S.

Jacob S.

REFRIGERATOR FRIGIDAIRE frs6lr5em6 Arrived onsite for unit not dispensing water or ice. Tested unit. Unit did not dispense and water or ice. Called Techline. Was to run voltage check. Found that switch for dispenser ice auger switch was defective. Told to replace RF switch in the dispenser panel. Got File #83684127. Ordered part. Rescheduled with customer ; ordrng 1 241679101 (RF DISPENSER SWITCH)

Near Rutherglen Dr, Austin, TX 78749
Jonathan M.

Jonathan M.

MICROWAVE MAYTAG MMV4207JZ0 Arrived on site for microwave that would not turn the underneath light bulb on. Inspected unit and work area. Replaced lightbulb and tested unit. Unit is working as designed. Call complete.

Near Stirrup Dr, Belton, TX 76513
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site for refrigerator that had a miss shaped gasket. Inspected unit and work area. Found gasket not sealing up at the top of the gasket. Replaced gasket and use heat gun to form a proper seal. Advise customer to keep the door closed for at least 34 hours until the gasket forms. Call complete.

Near Aspen Incline Dr, Hewitt, TX 76643
Richard P.

Richard P.

MICROWAVE AMANA AMV2307PFS3 Arrived onsite for the microwave not heating after running for 2mins . During testing found that the microwave will stop heating after 2 mins of run time. Ran diagnostics and found that the vent fan is not turning on while microwave is operating. Causing an overheating issue. Vent fan motor will need to be replaced and control. Ordering parts and office to schedule.; ordrng 1 W10849846 (cntrl-elec) and 1 W11252443 (motor-fan)

Near Thorpe Ln, San Marcos, TX 78666
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site to replace failed console, after replacing console, I calibrated unit, tested good.

Near Empresa Dr, Austin, TX 78738
David S.

David S.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "I arrived on site for fridge not cooling properly. I gained access to the evaporator and found an ice ball formed on the cap tube but no UI dye was found on the evaporator. I gained access o the compressor and inspected for any leaks, I did not find any dye from any leaks. I put my gauges in and found low side in a 10 inch vacuum and the high side was at 110 psi. I called Techline and spoke to Robert and got sr# 7728102282. He recommended isolating the heat exchanger, yodel loop, and the condenser. I will have to return with the proper access valve w10913906 to perform the tests. I recharged the system with 4.8oz of refrigerant.; ordrng 1 SEALEDSYSTEM (SEALED SYSTEM ) and 2 w10913906 (coupler)s"

Near Meandering Way, Round Rock, TX 78664
Eman J.

Eman J.

DRYER WHIRLPOOL WET4027EW0 Arrived onsite for dryer squeaking. Tested system. Dryer is squeaking. Ordering dryer repair kit 4392065. ; ordrng 1 4392065 (dryer repair kit)

Near Congress Ave, Austin, TX 78701
Paul R.

Paul R.

COOKTOP KITCHENAID KCGS556ESS02 Arrived onsite for a cooktop with the center burner not lighting to possibly replace previous diagnosed parts. I found the burner trying to light but the center burner cap was missing keeping the center burner from lighting. After I explained to the customer what was missing and what it looked like she found it. I installed the cap and tested the burner. The burner works as designed. Call complete.

Near Germander Rd, Leander, TX 78641
James C.

James C.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site and tested operation. Found ice maker operating properly. Customer stated the unit takes a day or 2 to fail. Found expansion chamber on evaporator pressed against water fill line. Moved expansion chamber back to proper location. Unit tests good. Job complete

Near Ensenada,
Andy  B.

Andy B.

REFRIGERATOR FRIGIDAIRE FFSS2314QS5A Arrived on site for refrigerator freezing food in RC. Tested and inspected unit and found failed damper assembly and thermistor. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service. Authorization needed.; ordrng 1 242278801 (thermistor assembl) and 1 242303001 (damper assy) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Whistling Way, Taylor, TX 76574
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite and found fridge door rusted. Also found lovely damper motor is noisy although unable to replicate. Returning with damper motor and door. Office to reschedule. ; ordrng 1 13107554SQ (dor-fip ss)

Near Horse Trap Ln, Austin, TX 78717
Andy  B.

Andy B.

WASHER MAYTAG MHW6630HC0 Arrived on site for washer not operating properly. Tested and inspected unit top screw for lid lock broken off from factory. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Jakes Hill Rd, Pflugerville, TX 78660
Andy  B.

Andy B.

DRYER MAYTAG MED6630HC0 Arrived on site for dryer not drying. Tested and inspected unit and found issue with cutoff. Removed failed part and replaced with new. Tested unit and all operations are normal. Instructed customer on use of unit for best performance. No other repairs are needed at this time.

Near Jakes Hill Rd, Pflugerville, TX 78660
David S.

David S.

WASHER ADMIRAL ATW4675YQ1 "Arrived on site for washer suspension issue. I inspected the unit and work area. I found the back right suspension rode had fallen out of the hanger.i rehung the suspension rod and checked all other rods. Everything else checked good. I ran the unit through a diagnostic cycle, and the unit operated as designed. No water leaks detected.

Near Lakewood Trail, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KBFA20ERSS "Arrived on site and inspected refrigerator and found temperature in both areas is +70 degrees. Compressor is running, but not cooling. Will need a sealed system repair to correct issue. ; ordrng 1 12002041 (kit,evap) and 1 8201786 (start device,combo) and 1 W10309989 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)"

Near Crystal Water Dr, Austin, TX 78735
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED6620HW1 "Arrived onsite for unit not heating. Tested unit. Could not get unit to heat. Checked unit for all fuses. All fuses giving continuity. Called Techline. Techline had me check ohms going to the heating element, all checked good. Had me also check voltage coming from the wall. Was getting 120v a side but both red and black was not collectively giving 240v from the wall or from the terminal block. Techline advised to get an electrician to fix issue. Got sr#7728098304. No issues at this time. Job complete"

Near Nixon Ln, Austin, TX 78725
Richard P.

Richard P.

FREEZER MAYTAG MFF2558FEZ Arrived onsite for the refrigerator not cooling. Upon arrival found that the refrigerator was unplugged. Also that the refrigerator was plug into a gfci outlet as well. Ran diagnostics and found no issues with the refrigerator all functions are working properly. Found that the GFCI outlet was the causing the issue

Near N Interstate 35 Frontage Rd, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived on site for cooling compliant. At time of visit unit was powered off,powered unit on compressor and fans powered on,weak frost pattern. Installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly ; used 1 W10913906 (ACCESS VALVE), and 1 WPW10143759 (DRIER) from stock"

Near Stony Meadow Ln, Austin, TX 78731
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite for unit having damaged freezer door. Looked at door. Saw dent. Replaced door. No issues at this time. Job complete

Near N Lamar Blvd, Austin, TX 78757
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRS3155DHB01 Arrived onsite for refrigerator making creaking noise. Called tech-line about refrigerator door creaking when opening and closing.

Near Amber Stream Ln, Manor, TX 78653
David S.

David S.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site to install previous diagnosed parts. I gained access to the freezer switch, I removed the failed switch and replaced it with a new one. Job complete."

Near Casanova Ave, Pflugerville, TX 78660
David S.

David S.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site to install previous diagnosed part. I put the fridge in step 40 and waited for it to go into home position and open both evaps. I evacuated he system. I gained access to the freezer evaporator and found a restriction in the cap tube. I installed the new evaporator. I pulled a 30 inch vacuum and found no leaks present. I charged the system with 4.5 oz of refrigerant. I powered the unit and and monitored the gauges. All pressure are good. I reassembled the unit and spoke with customer about the repair. Job complete.

Near Durness Dr, Pflugerville, TX 78660
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT710PAHB1 Arrived on site to inspect dishwasher for no door gasket. Upon inspection found the door gasket off and missing. Replaced missing gasket. No leaks found. Complete

Near Hunters Trail, New Braunfels, TX 78132
Noah D.

Noah D.

WASHER MAYTAG MVWC565FW2 "Arrived on site to inspect washer for loud noise and draining issues, upon installing gearcase found drain line very long, cut drain line, replaced gearcase, splutch and actuator. Tested and found no issues. Complete"

Near Buttercup Ln, New Braunfels, TX 78130
Kayman B.

Kayman B.

DISHWASHER KITCHENAID KDTE204ESS1 Arrived onsite for dishwasher not heating and not cleaning intermittently. I put the unit into diagnostics and I heard a clicking sound when the sump and motor was trying to kick on. When it did finally kick on it sounded weak. I forced the heater element into cycle and got a amp draw of about 7.8 which is in the range for factory standard readings. The sump and motor will not advance to the next step in the cycle on its own.

Near Maxwell Dr, Leander, TX 78641
James C.

James C.

WASHER AMANA NTW4516FW3 Arrived on site and tested operation. Found basket speed fault and no fill error. Found unit out of balanced and only cold water is connected. Recommended to only have the tap cold selected on unit to eliminate future faults due to no hot water at installation location. Cleared faults. Leveled unit and calibrated. Unit tests good. Job complete

Near Hillview Ln, Burnet, TX 78611
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL LSQ7030LQ "Arrived on site for washer not starting cycle. Inspected unit and work area. Found no lid switch in place on unit. Tested voltage to unit and found unit connected to surge protector and has failed. Tested voltage at outlet and found 120 volts. Plug directly to outlet and found unit operating. All tested good, no water leaks detected.

Near Fairway Ridge Rd, Georgetown, TX 78633
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE525S0JS0 Arrived on site for range with damaged panel. Inspected unit and found dent in panel. Went to remove part and replaced with new when customer pointed out new panel has a more noticeable dent. Ordering new part. Office to schedule return trip. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 W11175518 (panl-cntrl)s

Near Marklawn Ln, Hutto, TX 78634
Eman J.

Eman J.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher not finishing cycle. Tested system found he pump and motor faulty. Replaced pump and motor. Tested system everything works as designed. No water leaks at time of service.

Near Dwight Eisenhower St, Manor, TX 78653
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW7500GC0 "Arrived on site for lid issues and unit making noise . Lid is splitting in half on left side bye hinge , found oil leaking from gear case . Stator and rotor covered in oil . Will need to replace lid ,gearcase ,slider ,rotor and stator . No water leaks detected at time of service ."

Near Arborside Dr, Austin, TX 78754
Al R.

Al R.

WASHER WHIRLPOOL VAW3584GW1 Arrived to install previously ordered part.Removed and replaced the top.Reassembled and unit tested as designed.Not hooked up to water.Job complete

Near E Rancier Ave, Killeen, TX 76541
Eman J.

Eman J.

REFRIGERATOR KITCHENAID KRFF507HPS01 Arrived onsite for refrigerator door dented. Tested system. Found that the tray drip on the left refrigerator door is dented. Also found freezer door dented. Replaced freezer door. Tested system. Everything works as designed. Ordering tray drip WPW10400887. ; ordrng 1 WPW10400887 (tray-drip)

Near Bully Hill Cove, Austin, TX 78759
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUIX505ESS2 arrived on site for thin and no ice. Ran diagnostics weak water flow to pan diagnosed a defective water valve. Installed a new water valve ran diagnostics all test passed.

Near Rocket St, Lakeway, TX 78734
Kayman B.

Kayman B.

DRYER MAYTAG MEDB755DW0 Arrived onsite for dryer making metal on metal noise when spinning. Upon inspection I found the drum loose indicating a slightly stretched belt. When I spun the drum by hand I could feel the left roller wheel struggling to turn and wiggling around. I am ordering (4392065) dryer repair kit for repair. Office to RS.; ordrng 1 4392065 (dryer repair kit)

Near Hilltop St, Round Rock, TX 78681
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUIX505ESS2 arrived on site for thin and no ice. Ran diagnostics weak water flow to pan diagnosed a defective water valve. Installed a new water valve ran diagnostics all test passed.

Near Rocket St, Lakeway, TX 78734
Jonathan M.

Jonathan M.

DRYER AMANA NED4655EW1 "Arrived on site for dryer that is making a scraping sound. Inspected unit and work area. Turned unit on and found scraping sound right away. Disassembled unit and found the motor making the sound. When replacing the motor, the blower wheel was seized onto the motor. Broke off blower wheel and replaced motor and blower wheel. Tested unit and unit is working as designed. Call complete."

Near E French Ave, Temple, TX 76501

View More