Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9434 customer reviews

Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRFC300EBS01 Arrived onsite for display controls acting erratically. Tested unit. Customer showed video. Went ahead and replaced both controls. Tested unit. Unit test good. No issues at this time. Job complete

Near Blossom Valley Stream, Buda, TX 78610
Jimmy J.

Jimmy J.

WASHER WHIRLPOOL WTW6120HW0 Arrived on site for error F0E9 and F0E5 (off balance load). Tested suspension for any loose rods or off center bouncing. Drum did not bounce more than once when pushed down. It was firm and performing as designed. Replaced control to ensure the interface was communicating to spin fast enough to balance out the load. No leaks detected. Job complete.

Near Crossvine Way, Pflugerville, TX 78660
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 on site to test unit for door flap fell off. Replaced door flap. Tested unit, crushed and whole ice both working as designed. Job complete."

Near Emerald Garden Rd, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for no lights. Diagnosed a defective led module in freezer section,removed defective led installed new led module,powered unit on all leds working g as designed."

Near Javelin Dr, Lakeway, TX 78734
Richard P.

Richard P.

MICROWAVE AMANA AMV2307PFS2

Near Thorpe Ln, San Marcos, TX 78666
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for sealed system repair. I gained access to the evaporator and found no frost pattern. I gained access to the compressor and found it coming on and good voltage to the compressor. I punctured the Ryder and found no refrigerant in the system. I replaced the compressor and installed a UV dryer into the system. I replaced the evaporator as well. I pulled a vacuum and found no leaks. I put a sweep charge into the system and found no leaks. I recharged the cycle. With 4.27 oz of r134a. I found a good frost pattern forming on the evaporator. Job complete.

Near E Lola Dr, Austin, TX 78753
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site to test unit for damaged panel. Found damaged panel will order new panel office to reschedule ; ordrng 1 W11175576 (PANEL )

Near Spanish Oaks Blvd, , TX 78644
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite to install previously diagnosed parts. I installed the adapter and I found that the ice maker sent for the repair was not correct for this model. I am ordering the correct Ice maker (W11294907) returning with gasket.

Near Lost Maples Trail, Georgetown, TX 78633
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTE204ESS3 "Arrived on site and inspected dishwasher and found right hand adjuster is broken, after replacing it top rack is now correct. No water leaks from connections at time of service, job complete"

Near Chalk Knoll Dr, Austin, TX 78735
David  Z.

David Z.

COOKTOP JENN-AIR JGD3430BS00 "Arrived on site to diagnose Jenn air cooktop with right rear valve not moving. On arrival tested the valve and did not get any sideways movement, only up and down. Unit will need a new gas valve to resolve. Part currently on order, waiting for part to reschedule.

Near Brimfield Dr, Austin, TX 78726
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KRFC302ESS02 Arrived onsite and installed the new gaskets. Unit is now operating as designed. Advised customer on repair. All checks good.

Near Park Hills Dr, Rollingwood, TX 78746
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site to diagnose refrigerator making noise. On arrival could hear a loud buzzing noise coming from RC. Found RC compartment frozen over completely. Advised customer the course of repair would be to replace the evap cover, secure the evap, replace the motor and harness.

Near Carlene Pruett St, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on job to replace previously diagnosed parts. After replacement test operation and removed remaining ice. No leaks detected at time of service

Near Fergus, Kyle, TX 78640
Robert J.

Robert J.

WASHER WHIRLPOOL WFW6620HC0 Arrived on job for complaints of ring falling off. Found the spring clamp for bellow off. Reattached spring and run test cycle. No leaks detected at time of service.

Near Medlin Creek Loop, Dripping Springs, TX 78620
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site to inspect refrigerator tripping breaker. Upon further inspection, customer advised that the unit began tripping the breaker off and on around July 2020 and has progressively gotten worse to about one time per day. I checked the breaker box and found the unit is on a GFCI breaker and a standard outlet. I pulled the unit on my floor protector and found floor damage underneath the unit (photos). Advised customer of my findings. Removed the back panel and tested amp draw at the compressor and it showed 1.29amps. Cycled power to the unit and when I plugged it back in, the breaker tripped. Turned breaker on and unplugged/plugged unit back in and checked amp,draw to compressor again and at startup, it showed 8.9amps and dropped to 1.32amps. I recommended they have someone check the outlets and breaker. Customer contacted their builder and advised of my findings and recommendations and builder advised customer that others in the neighborhoo

Near Jubilee Dr, Georgetown, TX 78626
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL WRT318FZDB01 Arrived on site to test unit for milk freezing in refrigerator. Put unit into diagnostics and all components tested good. Found the placement of milk was directly under air diffuser and was the only thing frozen in the refrigerator. Informed customer how the cold air from freezer enters refrigerator in that area to cool refrigerator and that is why the milk was freezing.

Near Clear Fork St, Lockhart, TX 78644
Scott  M.

Scott M.

WASHER WHIRLPOOL WED4815EW1 Arrived on site for burning smell and burned marks in dryer and sometimes unit will not start . Burn marks are normal wear and tear on heater vent . Found exhaust hose pinched shut . Readjusted vent . Did find pts switch failing and door switch may be failing as well. Ordering pts switch and door switch . Call to set return ; ordrng 1 WPW10117655 (relay-pts) and 1 WPW10237959 (switch-dor)

Near Dessau Rd, Austin, TX 78754
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Arrived on site for not dispensing ice but still making ice. Removed ice container and found a block of ice wedged in the blades preventing auger from spinning. Removed block and auger spins freely. As I was breaking down the block for removal broke the plastic ice door cover. Placed a new ice door cover on order for return visit and install. No leaks detected. ; ordrng 1 W10189202 (door-ice)

Near Vincent Pl, Pflugerville, TX 78660
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Arrived on site for refrigerator needing a new fill line from the filter to the main connection behind the fridge. On arrival I was able to confirm the broken hose and installed a new one and tested the unit for leaks found the everything is working as designed call complete

Near Engineers Pass, Jarrell, TX 76537
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH53521HZ4 Arrived on site to test unit for unit flipping breaker when door close. Replaced interlocks and control board test unit and unit test good job complete.

Near Sierra Blanca Rd, Dripping Springs, TX 78620
Lou S.

Lou S.

REFRIGERATOR JENN-AIR JFC2070KRB "Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised replaced the water filter and noticed water on the floor coming from the left side of the unit. I pulled the unit out and found water on the floor. I inspected the drain pan ad could not see any cracks. I poured water into the drain pan and still no water leaking out. I inspected the inlet valve and found the ice maker side leaking from the valve.I removed and replaced the valve and tested and it is operating as designed with no leaks. No water leaks observed at the end of service, job completed.

Near Canyon Lookout Ln, Georgetown, TX 78633
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRF990SLAM03 Arrived onsite to install previously diagnosed parts. I installed the freezer door and brackets. Unit is sealing and working as designed at this time. I checked the ice maker for production and the bin is full. Job complete.

Near Co Rd 316, Georgetown, TX 78626
Matthew  Z.

Matthew Z.

RANGE WHIRLPOOL WFC310S0EB3 "Arrived onsite for oven not functioning. Tested unit bake and broil, not coming on. Tested fuse and elements, test good. Tested power coming in, good. Tested output on control and did not get accurate reading, could hear relays clicking at control. Need to replace control board. Office to reschedule. ; ordrng 1 W11122531 (cntrl-elec)"

Near Philomena St, Austin, TX 78723
David S.

David S.

DISHWASHER KITCHENAID KDPM604KPS0 "Arrived on site for dishwasher sticking out and it making a whining noise. I inspected the unit and work area. I found the unit not pushed back all the way. I removed the cabinet screws and pushed the unit back in the way the customer wanted it and secured it into place. I ran a diagnostics cycle and could not recreate the noise. I inspected all the insulation, and found none missing. I called Techline and spoke to Chris advised of the situation. I got sr # 7729011957. Techline advised if we cannot recreate the noise, not not replace any parts. Job complete no water leaks detected."

Near Andrew Cove, Cedar Park, TX 78613
Kayman B.

Kayman B.

WASHER WHIRLPOOL WTW7500GW2 Arrived onsite to install previously diagnosed parts. I installed the console and main control. I ran a diagnostics and all tests passed. I also ran a load size calibration. Unit is working as designed at this time and no leaks detected at time of service. Job complete.

Near Co Rd 330, Granger, TX 76530
David S.

David S.

DISHWASHER KITCHENAID KDTE704DBL0 Arrived on site to install previous diagnosed parts. I pulled the dishwasher for the cabinet and removed the second level tracks. I replaced both tracks with new and installed the rack. I tested the rack and door to make sure everything is moving and closing properly. I reinstalled the dishwasher into the cabinet. No water leaks detected. Job complete.

Near Bescott Dr, Austin, TX 78728
David  Z.

David Z.

MICROWAVE WHIRLPOOL KMBS104ESS02 "Arrived on site to diagnose microwave with no power or response. Performed diagnostic and voltage checks. On removal of top cover I found that the fuse was dislodged from the rear of its retainer. Tested fuse and fuse was still good. Reseated the fuse and verified it’s tightness in its retainer. Retested and unit came on and is working as designed.

Near Mesa Dr, Austin, TX 78731
Scott  M.

Scott M.

REFRIGERATOR JENN-AIR JFC2290REM00 Arrived on site for scratched handle . Replaced freezer handle . Customer instructed on how to change water filter . No water leaks detected at time of service . Job complete .

Near Harriet Ct, Austin, TX 78756
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for dishwasher not washing properly. Ran a diagnostic cycle and found water pump is working properly. Found both spray arms are clogged by small bits of food. Took one picture. New spray arms will be needed to correct issue. Recommended to customer that plates be scraped into trash to remove any bits of food dense/Substantial/solid enough to clog spray arms. Job complete.; ordrng 1 W10498900 (D2C arm-spray) and 1 W10629546 (D2C arm-spray)

Near Evelina Trail, Austin, TX 78737
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site to install previous diagnosed part. Removed failed FC light and installed new. Tightened FC door handle. Tested light operations. All tested good, no water leaks detected during service."

Near Bronco Blvd, Liberty Hill, TX 78642
Matthew  Z.

Matthew Z.

DISHWASHER IKEA IUD8500BX1 "Arrived onsite for dishwasher not working. Tested unit and debris clogged the drain motor. Cleared drain. Ran unit in test mode and found f8e4 drain motor error, 2/1 stuck key, 6/1 low water, 5/1 door switch. Ran diagnostics and successfully completed. Noticed that not all LED lights were functioning. UI would need to be replaced.

Near Werner Ave, Austin, TX 78722
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site , replaced both fresh food door gasket . No water leaks detected at time of service. Job complete ."

Near Sierra Oaks, Austin, TX 78759
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSC42FTS04 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the main control again and the unit is working as designed. Call complete.

Near Richcreek Rd, Austin, TX 78757
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 "0415Arrived on site for no cool. Powered unit on compressor running no frost forming on evaporator diagnosed a leak in the system ordering compressor,evaporator and drier,job will need 2 hrs for repairs ; 1 W10858281 (EVAPORATOR ) and 1 W11125124 (COMPRESSOR) and 1 WPW10143759 (DRIER UV)"

Near Heron Bay Cove, Austin, TX 78738
Jimmy J.

Jimmy J.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for oven losing power mid use. Ran diagnostics and got F1E0and F1F1. Replaced control and ran diagnostics again, no error codes came up. Unit is operating as designed. Job complete."

Near Winnow Way, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site to install parts from prev diagnosis. Replaced installed ui kit that includes ui and main control,installed deli control and freezer door powered unit on ran diagnostics all test passed."

Near Knollwood Dr, Austin, TX 78731
Tyler  G.

Tyler G.

ICE MACHINE JENN-AIR JIM158XYRS0 Arrived on site for ice machine that was making ice but not producing it quickly enough. Upon arrival I found that the unit was in the process of finishing a harvest cycle and it was obvious that the amount of ice being created on the evaporator tray was an indication that the sealed system and ice production hardware in the unit was functioning as designed. I then ran a diagnostic test and ran through the 12 steps the unit had and verified that all the thermistor’s were functioning as designed and that the drain pump to the reservoir was functioning as well as compressor and condenser fan motor and other components like circulating pump etc. The two problems that I did find was that when the heater was activated it would receive the proper voltage but the heater was not holding the charge well enough to heat the ice up quickly which was causing the ice to melt slowly over time and would not even melt the ice fully through before the next batch is read

Near Ravenhill Cir, Belton, TX 76513
Robert J.

Robert J.

WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of not powering on. Found loose connection at plug. Corrected connector and test. No leaks detected at time of service.

Near Serene Hills Dr, Lakeway, TX 78738
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED9400SW0 Arrived onsite and found unit operating with failed pulley and snapped belt. Used repair kit to repair dryer pulley and belt. Unit is now operating as designed. Unit is now operating as designed. All checks good.

Near Buena Vista Cir, West Lake Hills, TX 78746
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL ET8CHEXVQ00 Arrived on site for a refrigerator that’s not making ice again. It reinspected unit and work area. Attempted to take temperature in the freezer and found my thermal couple broken. Went to jump icemaker and found icemaker motor would not turn. Replaced icemaker and jumped unit. Unit is working as designed. Call complete.

Near S 47th St, Temple, TX 76504
Jacob S.

Jacob S.

DRYER WHIRLPOOL MEDX655DW1 "Arrived onsite for unit not drying properly and noise coming from unit. Tested unit. Upon investigation, drying issue was the cause of the lint trap having a thick layer of lint on the filter, and noise was caused by the some change and a screw found inside the unit. Removed objects. Tested unit. Noise went away. No issues at this time.

Near Beechnut Dr, Mustang Ridge, TX 78610
Jimmy J.

Jimmy J.

DISHWASHER WHIRLPOOL WDT730PAHW0 Arrived on site for F2 E2 Error code. Tested UI housing board and was faulty. Replaced UI housing and dishwasher is operating as designed. No leaks detected. Job completed.

Near Mangan Way, Pflugerville, TX 78660
Tyler  G.

Tyler G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Spoke with whirlpool tech line Scott sr# 772015312. After describing the symptoms and Prior repairs made Scott advise that part of the issue is due to the deli drawer you are as well as the LED board behind fridge causing the ghost like symptoms within unit. Whirlpool recommended replacing both due to the low dc voltage coming into contact with prior water leak. Advised that symptoms like this are caused from a short in both controlsOffice to reschedule due to parts being out of stock; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)

Near Trail's End, Salado, TX 76571
James C.

James C.

OVEN WHIRLPOOL RBS305PDS16 Arrived on site and installed new control. Tested operation and found unit working properly. Job complete

Near Lake Side Cove, Georgetown, TX 78628
David  Z.

David Z.

COOKTOP WHIRLPOOL GLS3665RS03 Arrived on site to install new switches to resolve the always triggered igniter. Installed new switches and retested. Center switch is still constantly clicking. Tried repositioning and bending switch and nothing worked. Need new switch assembly due to over sensitive switch. Office to schedule. ; ordrng 1 WPW10569187 (harns-wire)

Near Lyme Ridge Dr, Leander, TX 78641
Lou S.

Lou S.

FREEZER WHIRLPOOL EV161NZTQ00 "Arrived on site to inspect upright freezer with water in the bottom of the cabinet. Upon further inspection, I found ice had accumulated at the bottom of ever and when I removed the evap cover, I found the drain tube was clogged. Using my steamer, I removed the ice and cleared the drain tube of any debris. I recommended the customer have a heat probe installed to help keep the drain tube from freezing up again. I installed the probe and tested defrost and it is operating as designed. No water leaks observed at the end of service, job completed."

Near Kingfisher Dr, Georgetown, TX 78633
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived onsite for an oven that is skipping time. Inspected unit and work area. Customer advised that the unit is not keeping track of time and after going through what perceives to be updates, the unit is resetting back to January 1 at 12 o’clock. Checked her Wi-Fi connection and found her Wi-Fi connected but not remote enabled. Checked the Wi-Fi that she’s hooked up to and customer advised she’s on 5G network. Found the unit requirements needed 2.4 G. I called Techline and spoke to TJ SR# 7729010305. He advised that the unit needs to be on 2.4 G WiFi to be able to properly receive updates.

Near Wildberry Ln, Waco, TX 76712
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFC150M0JS0 Arrived on site to test unit for damage panel. Replaced panel test unit and unit test good job complete

Near FM1322, Lockhart, TX 78644
Al R.

Al R.

REFRIGERATOR GE PSHF9PGZBCBB "Arrived on site and inspected side by side refrigerator not dispensing water.Confirmed the complaint and found the there was a sound of water when the paddle was depressed, but customer couldn’t find where the sound was coming from.I removed the cover to accessed the back of the unit.I had the customer press the paddle and I saw water spraying from the tube that goes from the cabinet, behind the compressor, underneath the unit and to the connector underneath the freezer door.The tube was aged and cracking due to the location (behind the hot compressor).Ordering plastic tube.Needs more work.; ordrng 1 WR17X2891 (PLASTIC TUBE)"

Near Snow Rd, Kempner, TX 76539
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site replaced both brackets on freezer door . Sic ones gaps in freezer liner . All checks normal . No water leaks detected at time of service .

Near Balcones Woods Dr, Austin, TX 78759
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "Arrived on site for refrigerator needing previously diagnosed filter head as well as 5/16 quick connect clip. After installing needed parts I found that the issue same as before was still present though it was working much better than prior to repair. At this point we will need to return with a psi water tester as well as a fill line that goes from the fill valve to the door hinge of the dispenser. ; ordrng 1 UNKNOWN (PSI TESTER) and 1 WPW10674102 (HOSE)"

Near Bozon Hill Dr., Salado, TX 76571
Scott  M.

Scott M.

DISHWASHER MAYTAG MDB4949SDM0 "Arrived on site for for door not closing . Found back cover to sprayer arm had come off and not allowing upper dish rack to fully retract into tub . Replaced cover , door is now sealing properly

Near Dessau Rd, Austin, TX 78754
Tyler  G.

Tyler G.

REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site for refrigerator they had a door separating that need to be reassembled and an icemaker that still wouldn’t shut off on its own like it was supposed to. Upon arrival I found that the gap that was being formed inside the left fresh food door was due to the fact that there are some interior screws underneath the trimming of the door that were separating from the outer panel I disassembled the left side door in titan older screws that held the outer cover panel to the frame and was able to reassemble the unit and took documenting photos to show the gap is no longer there. As for the icemaker I did call Whirlpool tech line as well as look at the diagram of the unit itself and found that the Icemaker arm extension shut off is missing from the arm itself whirlpool confirm that without this extension connected to the arm that it would not function as needed and that we would need to re-order a new extension to add to the already existing arm

Near Falcon Dr, Temple, TX 76502
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site and inspected dryer and found it is not heating, disassembled dryer and found connector to thermostat is off. After resetting connector dryer is now heating properly, took pictures. Also found vent hose is completely crushed behind dryer, cut off crushed part and reattached vent hose and confirmed with airflow meter that airflow is good, job complete"

Near Rocky Ridge Trail, Austin, TX 78737
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site and inspected microwave and found magnetron has failed, replaced capacitor, diode, and magnetron and microwave is now operating properly, job complete"

Near Indian Point Dr, Austin, TX 78739
James C.

James C.

RANGE WHIRLPOOL WFE525S0JS0 Arrived on site and tested operation. Found oven light constantly on and unit will not heat past 100 degrees. Found harness to probe and door switch and lock motor pinched and wires separating. Also found harness to bake element pinched and separating. Unit will need new harness to repair. Office to schedule return services for part availability. Unit will also need new control due to possible short in harness; ordrng 1 W11344556 (HARNESS)

Near N Mays St, Georgetown, TX 78626
Richard P.

Richard P.

DRYER WHIRLPOOL WED8620HW0 Arrived onsite for the dryer not working properly. During testing found that that the console is causing the issue will need to replace the console. Part is already on order office to schedule ; saved tckt

Near Olivastro, New Braunfels, TX 78132
David S.

David S.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for oven display not working. I inspected the unit and work area. I pulled the oven from the cabinet and gained access to the thermal fuse. I found the fuse blown. I installed the new fuse and tested the oven it is now working as designed.

Near Acadia Bend, Cedar Park, TX 78613
Noah D.

Noah D.

DRYER WHIRLPOOL MED7230HW0 "Arrived on site to inspect dryer for not drying correctly, upon inspection and testing dryer found the exterior vent blocked. Instructed customer to unclog vents. Complete"

Near Alton Loop, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL KEMS309BSS00 "Arrived on site for oven combo having long preheat times and broil not working. Performed diagnostics mode and checked fault codes, found none. After extensive testing of circuit and control. Found relay intermittently sticky. Will need to replace control to complete repair. Removed failed control and installed new. Assembled unit and reinstalled. Tested all cooking operation. All tested good.

Near Davis Mountain Cir, Georgetown, TX 78633
Leonardo C.

Leonardo C.

RANGE KITCHENAID KFDC506JSS00 Arrived on site to replace blower. Replaced blower test unit and unit test good job complete

Near Crosswater Ln, Dripping Springs, TX 78620
Noah D.

Noah D.

COOKTOP WHIRLPOOL WFC150M0EB3 "Arrived on site to inspect cooktop for not heating correctly, upon inspection found no issue with either element, check for error codes and cleared them. Complete"

Near Gentle Meadow, New Braunfels, TX 78130
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for a refrigerator to replace the previous diagnosed parts. I defrosted the coil and made sure there were no drain restrictions or warm air leaks. I removed the evaporator cover and found one of the tabs broken. I replaced the fan/harness, evaporator cover, and UI. I removed the right RC door and replaced the cam and closure. I advised mr to add dialectic grease on the closure. All is working as designed. Call complete."

Near Rio Vista Dr, Austin, TX 78726
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG525S0HS0 "Arrived on site to install previous diagnosed part. Gained access to broil igniter and found spark igniter bracket bent . Made adjustment to bracket and found unit broiling. Performed temperature test on oven at 350° bake cycle. Found average temperature at 361°. Did not calibrate oven, due to customer felt that it was not reaching temperature. All tested good."

Near Half Hitch Trail, Georgetown, TX 78633
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to adjust flames. Adjusted flames job complete no leaks present at this time.

Near McKittrick Ridge St, Dripping Springs, TX 78620
Tyler  G.

Tyler G.

OVEN JENN-AIR JJW8430DDS Rubbed on site to install previously diagnosed oven thermostat sensor and TOD sensor. After installing necessary parts I was able to reassembled and tested unit and after running a test cycle on the upper oven found that it was preheating to 350 and cycling on and off as designed call complete

Near Valley Mist Dr, Temple, TX 76502
Jonathan M.

Jonathan M.

FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site for a freezer that’s not sealing properly. Inspected unit and work area. Found freezer frost free but customer advised that a few weeks ago it had frosted up on the top where the gasket wasn’t aligning properly. He advised that he had been trying to fiddle with the gasket to try to make it sealed but it’s had icicles hanging from the top of the freezer. Found gasket not fully engaged on the door and removed all water/ice debris. Checked unit for gasket seals around the unit and unit is working as designed. Call complete.

Near Bradford Square, Woodway, TX 76712
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for a refrigerator that still not making ice. Inspected unit and work area. Tested thermistors and found thermistors past. Ran unit to the icemaker error codes and found an E5 indicating a thermistor failure. Tested unit in a harvest cycle and unit ran as designed. Replaced icemaker and tested the ice box fan, and fill tests. Unit is working as designed. Advised customer to give the unit 24 to 48 hours to fill her bin. Call complete."

Near Fallen Leaf Ln, Temple, TX 76502
James C.

James C.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and removed compressor and condenser. When removing condenser I found the line has broken at point of corrosion. Installed new condenser and compressor kit. Vacuumed system to clear and test for leaks. Unit held vacuum. Charged with 4.65oz 134a and tested operation. Unit tests good. Job complete

Near Briarwood Dr, Temple, TX 76502
Al R.

Al R.

DRYER MAYTAG MEDB835DW4 Arrived on site and inspected dryer noises.Confirmed the complaint and found a sock stuck in the blower wheel causing the noise.Removed and reassembled the unit and unit tested as designed to customers satisfaction.Job complete.C

Near Stonehenge Dr, Harker Heights, TX 76548
Al R.

Al R.

WASHER MAYTAG MVWB865GW0 Arrived on site and inspected washer not completing cycles.REN diagnostics mode and confirmed the communication error.Removed and replaced the control and unit tested as designed.No leaks.Job complete

Near Co Rd 3900, Gatesville, TX 76528
Al R.

Al R.

FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site and inspected excessive noise from freezer.Disassembled the back cover and found the pads were not sitting underneath the compressor causing the excessive rattling noises.Corrected the issue and unit tested as designed.Job complete

Near Sikes Dr, Kempner, TX 76539
Al R.

Al R.

DISHWASHER MAYTAG MDB9959SKZ0 Arrived on site and inspected dishwasher F9E1 error.Confirmed the complaint and found the drain pump defective.Removed and replaced it.Reassembled and tested the unit and unit tested as designed without leaking.Job complete

Near Northcrest Dr, Killeen, TX 76543
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB865GW0 Arrived on site for a washing machine that had a broken lid. Inspected unit into work area. Confirmed issue with lid being cracked at the hinge and not allowing to lid to lock. Replaced lid and tested unit. Unit is working as designed. Call complete.

Near W Tours Rd, West, TX 76691
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH53521HZ4 "Arrived on site to inspect microwave for not illuminating, upon inspection found the bulb was burnt out, replaced with no change, found a large burn spot on control, replaced front control and tested. All lights turned on. Complete"

Near Kiskadee Dr, New Braunfels, TX 78132
Tyler  G.

Tyler G.

DRYER ROPER RED4516FW0 Arrived on site for dryer that was turning on by itself but the motor would not spin the drawing although the dryer and start heating. Upon arrival I tested continuity to the side switch and found it was functioning as designed and then tested the starter relay that is located in the motor and found at the relay was broken which means motor is defective play then replace the motor and exhaust will and was able to retest the unit and found that everything is now functioning as designed the dryer does not come on by itself anymore and the customers can start using it whenever they’re ready. Call complete

Near U.S. Hwy 190, Temple, TX 76501
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site to inspect dishwasher for not operating, upon inspection found the pump working and water working, checked drain and pump was clogged. Replaced pump and found no issues. Complete"

Near Texas Lantana, Canyon Lake, TX 78130
Kayman B.

Kayman B.

DISHWASHER MAYTAG MDB8969SDM3 Arrived onsite for dishwasher leaking onto floor. upon inspection I found the floor damaged from a potential water leak customer showed me a picture of soap suds seeping from the sides of the door and onto the floor. I ran a diagnostics cycle and could not recreate the leak. The customer brought to my attention a potentially faulty dispenser. I tested the resistance at the dispenser and found it open so I am ordering a dispenser for the unit. I advised the customer only use 2 Tbs of liquid detergent for the dishwasher I could not find any other leaks besides the evidence of too much suds in the unit causing over flow. Ordering Dispenser (W10861000) office to R/S due to part availability. ; ordrng 1 W10861000 (detergent dispenser)

Near Royal Ln, Cedar Park, TX 78613
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for poor drying . Ran diagnostics ,no error code ,and heater is coming on at end of test wash . Did instruct tenets on proper use of rinse aid . No water leaks detected at time of service. Job complete ."

Near W St Johns Ave, Austin, TX 78752
Al R.

Al R.

RANGE WHIRLPOOL KERS505XWH03 Arrived on site and inspected range with temperature concerns.Customer advised food is either burning or under cooking her food.Took temperatures on both upper and lower ovens and unit was off by approximately 15-20 degrees.Attempted to calibrate the unit and unit did not ever get to 350 true temperature.Unit will require a controlOrdering Control and AUTHO.Needs more work.; ordrng 1 AUTHORIZATION (AUTHORIZATION ) and 1 WPW10365419 (CONTROL)

Near Yates St, Killeen, TX 76549
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE GSS25LGMBBB "Arrived on site for refrigerator that’s making a loud rattling sound. Inspected unit and work area. Customer had turned off breaker to the unit several days ago and the door was sitting slightly open. Customer advised that they were getting frost all over the shelves and all over the back of the unit. And the unit wasn’t seemingly cooling as well as it should have. She said that the unit was making a loud high-pitched noise and that when she opened the door it would stop. Noticed several racks were installed improperly inside the refrigerator causing the door not to close properly and leaving a 2 inch gap for ambient air to enter in. I advise the customer that because the unit is completely thought out and we cannot replicate the issue, she would have to wait and see if the issue returns. However, based on her description of what was happening, I advised that her shelving leaving the door open was probably the primary cause of this failure. I fixed

Near W 17th St, Clifton, TX 76634
Richard P.

Richard P.

DRYER MAYTAG MEDB766FW0 Arrived onsite for the dryer drum chipping. During inspection found that the drum is chipping. Took pictures . ; ordrng 1 W10899578 (drum)

Near S Jerry Gray, Blanco, TX 78606
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDFE104HPS0 "Arrived onsite and found unit panel dented, replaced panel. Unit is now operating as designed. Advised on repair."

Near Burnet Rd, Austin, TX 78758
Paul R.

Paul R.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived onsite for a refrigerator that’s still not cooling correctly and making a loud noise. I found the RC evaporator issue that was corrected on the previous visit still good and the RC evaporator clear. Mr stated the unit was cooling fine but the FC was making the loud noise for 3 days and then it stopped and started working correctly again. I found the FC evaporator not completely defrosting. I ran service test 38 and the unit did go thru a short defrost. The FC evaporator motor will need to be replaced. Ordering parts authorization & W11109595 motor-evap..; ordrng 1 W11109595 (motor-evap)

Near Beauford Dr, Austin, TX 78750
Noah D.

Noah D.

WASHER MAYTAG MVWB835DC0 "Arrived on site to inspect washer, upon inspection found the washers upper lid broke apart along left side plastic casing is cracked and will need a whole new door assembly. Office to reschedule.; ordrng 1 W10724672 (DOOR )"

Near River Rd, New Braunfels, TX 78132
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived onsite and found unit Evap frosted over. Found bimetal reading closed in diagnostics. Ordering heater and bimetal to repair. Advised customer on defrost. Changed defrost to standard 6hr instead of auto. ; ordrng 1 BIMETAL (UKNOWN) and 1 WP12729123 (heater)

Near Barbara St, Austin, TX 78757
Tommy O.

Tommy O.

FREEZER WHIRLPOOL WZF34X20DW01 "Arrived onsite for freezer not cooling. Upon arrival found starting device was bad replaced starting device, still found unit would not cool, tested thermistors both tested good evap motor tested good, compressor had amps just didn’t have refrigerant to push through unit ordering silt system, office to reschedule.; ordrng 1 CNOTE (SILT SYSTEM REPAIR ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10750851 (COMPRESSOR ) and 1 W10858281 (EVAP) and 1 WPW10143759 (DRIER)"

Near Co Rd 121, Georgetown, TX 78626
James C.

James C.

WASHER WHIRLPOOL MVW7230HW0 Arrived on site and tested operation. Found gear case has failed causing error. Unit will need new gear case and slider to repair. Office to schedule return services due to part availability ; ordrng 1 W11423759 (GEAR CASE)

Near Cactus Corner, Horseshoe Bay, TX 78657
Matthew  Z.

Matthew Z.

WASHER AMANA NTW4516FW3 "Arrived onsite for washer making buzzing sound and not draining. While trying to test unit in diagnostics the control was non responsive. The unit would automatically go into trying to drain but would not. Called tech line and recommended reading ohms on the drain pump. Got 20.1 ohms (in range). Tech line recommended replacing control, so control was replaced. After control replacement unit was completely responsive SR#7728993587. While trying to run diagnostics noticed that the drain pump was having issues draining. Noticed that the customer had his drain inserted deep into the drain pipe and had it completely sealed. Removed drain line to external bucket and attempted to drain. Drain and test cycle completed successfully. Notified customer that unit is now operational but he must get the external drain line inspected for clogging. No leaks present at this time. Job complete"

Near Kay St, Austin, TX 78702
Andrew  H.

Andrew H.

MICROWAVE WHIRLPOOL WMH31017HS-6 Arrived on site to test unit for error code F1e4. Tested switches while in place and found bottom switch bad. Took switch out and switch tested good. Spoke with tech line and replaced bottom interlock per their recommendation(SR#7728990325). Noticed the cavity where the top and bottom interlocks mount was dented inward on both top and bottom(took pics) attempted to pull dents out and tap them out from the inside but dents kept popping inward once door was closed.

Near MacKenzie Dr, New Braunfels, TX 78130
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived onsite for refrigerator not cooling upon arrival found unit bulb was removed, but other then that unit was operating as designed, unit was cooling and thermistor tested good. Job Completed."

Near Mink Loop, Georgetown, TX 78626
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite and replaced controls to repair unresponsive UI. Repaired unit. All checks good. Unit is now operating as designed. Advised customer on repair.

Near Domain Dr, Austin, TX 78758
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0

Near S Bermuda St, Waco, TX 76705
David S.

David S.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to install previous diagnosed part. I removed the old console and replaced new. I put the unit into diagnostics mode and verified that the model and serial number did flash over to the new console. The unit is operating as designed. Job complete.

Near Calipatria Ln, Pflugerville, TX 78660
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived in site to install previous diagnosed part. I gained access to the ice maker and removed the failed unit. I replaced with new. The unit cycled and filled with after. The unit is operating as designed. Job complete.

Near Calipatria Ln, Pflugerville, TX 78660
Clif L.

Clif L.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on site to diagnose a washing machine that is locked and will not open. Tested unit and found unit shut down due to over suds condition. Advised homeowner on soap usage with water softener. No repairs are needed at this time and unit passed all diagnostic checks. No leaks were found at time of service.

Near Tradinghouse Creek St, Georgetown, TX 78633
Andrew  H.

Andrew H.

WASHER MAYTAG MVWB765FW3 Arrived on site to test unit for grinding noise. Was not able to replicate sound. Looked underneath washer and found oil from drive motor on the interior walls of unit. Needing drive motor to fix issue. Bringing back slider and clutch for precautionary measures.; ordrng 1 W11393685 (DRIVE ASSEMBLY)

Near Oak Glen, New Braunfels, TX 78132
Jimmy J.

Jimmy J.

RANGE WHIRLPOOL WFC150M0JW0 Arrived on site for top left burner turning off mid cycle. Turned on all four burners to see coil patterns. Top left burner coil pattern was not complete and had sections not heating up. Other three burners looked good. Replaced top left burner and tested good. Customer stated one of the other burners was turning off after heating for a period of time. Advised customer to refer to their owners manual where it discusses these temperature limiting coils. This explains why the coils seem to shut off intermittently. Job complete.

Near Gibbons Path, Round Rock, TX 78664
Jimmy J.

Jimmy J.

DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived on site for dishes in dishwasher not coming clean. Noticed no rinse aid in the dispenser. Ran diagnostics to ensure it cycled through and tested good. Advised customer to buy rinse aid to ensure dishes came out clean. Customer showed me an example of a glass that didn’t come clean in last cycle. Stressed to customer that either using normal wash with high temp and heated dry or heavy wash with high temp and heated dry would ensure the dishes would come out cleaner. Job completed.

Near Gibbons Path, Round Rock, TX 78664
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for buttons not responding. Test unit and found some buttons not responding correctly. Will order new console W11293216 office to reschedule ; ordrng 1 W11293216 (CONSOLE )

Near Hazy Hills Loop, Dripping Springs, TX 78620
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL ED5FHEXNB01 "Arrived on site to inspect refrigerator not cooling. Upon further inspection, I found the unit in the garage. I found FC evap motor on and the unit not cooling. I pulled the unit out and removed the back cover to find the condenser fan not operating. I attempted to turn the fan blades and the unit continued to fail. I unplugged the motor and tested voltage and got 124V. I found the compressor not operating and extremely hot. Tested amp draw and got 0amps. I unplugged the unit and removed the start device and it fell apart in my hand. I tested continuity to the compressor and it showed to be good. I replaced the start device and plugged the unit in and the compressor came on and the condenser fan started to operate but stopped. I found the condenser fan motor shaft was broken. I am ordering the condenser fan motor, CNOTE-LSO PER CUSTOMER REQUEST and CNOTE-SCHEDULE AS AM CALL OR LAST CALL due to unit being in the garage. No water connections to unit. ;

Near Myrna Bend, Leander, TX 78641
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived onsite for unit having power failure issues. Checked voltage from socket, was getting 120v. Found that power supply is the issue. But also let customer know that possibly the other controls may have issues as well. Customer wanted to go ahead and replace all 3 controls. Replaced all 3 controls. Tested unit. Unit test good.

Near Summit Ridge, San Marcos, TX 78666
Clif L.

Clif L.

OVEN WHIRLPOOL GW399LXUS06 Arrived on site to diagnose a range that will not bake. Tested unit and found failed bake igniter. Replaced igniter and tested unit. Found all is functioning properly at this time.

Near Glass Mountain Cove, Georgetown, TX 78633
Robert J.

Robert J.

DISHWASHER KITCHENAID KDFE104DSS0 "Arrived onsite to test unit for unit not washing, test unit, found broken sump and motor, replaced sump and motor, test unit, unit working properly, no leaks at this time job complete."

Near Wild Cat Roost, New Braunfels, TX 78132
Al R.

Al R.

FREEZER MAYTAG MZF34X16DW01 "Arrived on site and inspected a stand alone freezer not working.When I arrived the unit was working properly.Discovered the customer had an adapter on the plug behind the unit and had 2 freezers and one refrigerator plugged into the wall..All components of the unit work as designed.No parts needed.Job complete"

Near Greyfriar Dr, Killeen, TX 76542
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "Arrived on site to install previously diagnosed and ordered parts. Due to the ice maker leaking water and tech lines recommendations, I removed and replaced the dual valve, UI, and installed a reducing valve at the back of the unit. Tested the unit for leaks and found none (photos). Tested the ice maker and water dispenser and both are operating as designed with no leaks. No leaks observed during service, job completed."

Near Brady Creek Wy, Leander, TX 78641
Noah D.

Noah D.

WASHER WHIRLPOOL MHW5500FC0 "Arrived on site to inspect washer for not pumping water out. Upon inspection found the drain not full of debris, found no water leaving unit. Replaced the pump and found the water draining correctly,Complete"

Near Copper Crest, New Braunfels, TX 78132
James C.

James C.

REFRIGERATOR JENN-AIR JUD24FCERS00 Arrived on site and found water line from valve to filter is pinched. Found damage to line has damaged o ring on valve as well unit will need both to repair. Office to schedule return services ; ordrng 1 W10772928 (tube-water)

Near Matern Ct, Horseshoe Bay, TX 78657
Matthew  Z.

Matthew Z.

MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived onsite for microwave turn table not turning. Aligned plate with driver, tested unit and unit turntable is functioning properly. Job complete"

Near Ross Rd, Del Valle, TX 78617
Andy  B.

Andy B.

RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to install previously diagnosed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Abraham Lincoln St, Manor, TX 78653
Andrew  H.

Andrew H.

OVEN WHIRLPOOL WOS31ES7JS00 "Arrived on site for unit shutting off randomly. Found unit hard wired and 5 mins into starting unit on preheat to 400 I saw smoke coming from wire nuts(took pic). Informed customer that was her issue. Wires were burnt together with wire nuts. Advised customer to get electrician to fix issue. Issue with unit was causing by wiring, need electrician to correct issue. Job complete."

Near Loma Verde Dr, New Braunfels, TX 78130
Andrew  H.

Andrew H.

REFRIGERATOR KITCHENAID KRFF507HPS01 Arrived on site to align doors. Aligned doors also noticed one screw missing from top door hinge/bracket. I’d like to get a screw to properly secure door and hinge properly.; ordrng 1 KRFF507HPS01 (SCREW)

Near Creekside Forest, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG515S0ES0 Arrived on site to test unit for oven not igniting. Test unit and unit heating correctly. Turned oven on and off and unit ignited every time. Heated oven to 350 and oven heated correctly.

Near Oberon St, Austin, TX 78741
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL GS6SHAXLB03 Arrived onsite for unit not making ice. Tested unit. Found that the ice maker was not working and that valve needed to be replaced. Replaced ice maker. Upon replacement of valve. Noticed that valve is not the correct valve for this unit. Took pic in quick pic. AHS to research further for correct replacement of valve. Office to reschedule ; O-emld tckt

Near Elm Hill Ct, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FRS26LF8CS0 "Arrived on site for water leaking. Found frozen drain causing water to leak from freezer,removed ice defrosted drain checked water flow through drain good."

Near Allamanda Dr, Austin, TX 78739
Noah D.

Noah D.

DRYER WHIRLPOOL WED5620HW0 "Arrived On site to inspect dryer found on reading in the inlet thermistor out of range replaced thermistor and found a in range reading, checked for voltage to dryer and found 240 to unit, 120 to red/ground and 120 L1 to ground. Still not heating when calling, but when the cycle started the voltage dropped completely. Spoke with Susie. Ordering control and returning with motor. Office to reschedule ; ordrng 1 W11298841 (CONTROL )"

Near Loma Ranch, New Braunfels, TX 78132
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on site for refrigerator that’s not cooling properly again. Inspected unit and work area. Found freezer section covered in frost on the back wall. Removed evaporator cover and found evaporator completely frosted up. Tested continuity between the heater and found the heater had continuity. Spoke with SW and ran some diagnostics. Went to go check resistance at the control but unit had feet down and is in a tightly enclosed area. Could not raise feet to get onto rollers due to hinges being above the feet screws. Was advised to have the customer make the unit accessible and to order the UI and heater to make sure that we had all pertinent parts available for next visit.; ordrng 1 W10857624 (heater) and 1 W11130216 (cntrl-elec)

Near Brannon Dr, Waco, TX 76710
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to diagnose a dishwasher that is tripping the breaker. Found wiring short in junction box. Repaired wiring and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Cypress Springs Way, Georgetown, TX 78633
Wesley P.

Wesley P.

OVEN WHIRLPOOL KSGG700ESS0 "Arrived onsite and installed the trim unit is now operating as designed Unit is now operating as designed. All checks good."

Near Grover Ave, Austin, TX 78757
Noah D.

Noah D.

DRYER MAYTAG MEDC465HW0 "Arrived on site to inspect dryer for not heating, upon inspection found the moisture sensor out of range, replaced moisture sensor and there was no change. ; ordrng 1 279838 (ELEMENT ) and 1 WPW10476828 (CONTROL )"

Near Buttercup Bend, New Braunfels, TX 78130
Andrew  H.

Andrew H.

OVEN WHIRLPOOL KODE500EBS04 "Arrived on site to test unit for loud screech noise from fan when heating. Tested unit, both top and bottom, to 450 and could not replicate sound. Manually turned both cooling fans on low and high, still unable to replicate issue. Ran both convections fans, still not able to replicate issue. Informed customer if issue persists to take a video recording to better help identify issue in case next tech is also unable to replicate issue. No stored error codes. Showed customer sound is not currently present. Job complete."

Near Merlot, New Braunfels, TX 78132
Jacob S.

Jacob S.

WASHER WHIRLPOOL WETLV27HW1 "Arrived onsite for unit not washing after filling with water. Tested unit. Unit test good. No issues at this time. Tenant said that unit has been working with no issues. Said that the building has been experiencing power issues through out the building, but no issues to report at this time. Job complete"

Near Thorpe Ln, San Marcos, TX 78666
Tommy O.

Tommy O.

DISHWASHER KITCHENAID KDTM404KPS0 "Arrived onsite for dishwasher arm not spraying. Upon arrival found error code F7E1 wash motor not running. Ran unit in diagnostics unit received water and would drain but sump would not push water. Ordering sump, office to reschedule.; ordrng 1 W11416362 (SUMP AND MOTOR)"

Near Old Pecan Ln, Leander, TX 78641
Scott  M.

Scott M.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site for dishwasher tripping breaker . Found element showing signs of failure ,omh readings were out of range on element and control . Replaced control and element . Re ran diagnostics, no error codes . Wash test passed . No water leaks detected at time of service. Job complete ."

Near Cimaizon Dr, Austin, TX 78725
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for no cool. Removed deli drawer found evaporator incased in ice,per service pointer W11329116C will need to order cover an main control. Unit will need to be defrosted 24hrs before return visit. ; ordrng 1 W10889360 (COVER)"

Near W Live Oak St, Austin, TX 78704
Jacob S.

Jacob S.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for unit not powering on. Looked at unit. Found that console was not responding. Flipped the breaker. Unit didn’t respond still. Ordered part. Office to reschedule. ; ordrng 1 W11296171 (console)

Near Dancing Oak Ln, San Marcos, TX 78666
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect freezer for broken tub, replaced tub and checked for any issues, no issues or hang ups found. Complete"

Near Mission Dr, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR MAYTAG MSS25C4MGZ03 Arrived onsite for the refrigerator ice bin has ice build up. During testing found that the flap on the ice door is sealing properly found that the door is causing the issue will need tor replace the freezer door. Ordering parts and office to schedule ; ordrng 1 LW11026429 (FREEZER DOOR)

Near Cox Rd, Blanco, TX 78606
Robert J.

Robert J.

WASHER MAYTAG MVWB835DW4 "Arrived onsite to test unit for unit having a broken lid, test unit, confirmed lid broken due to normal wear and tear, replaced lid, unit working correctly, job complete."

Near Moncolva St, New Braunfels, TX 78132
Matthew  Z.

Matthew Z.

RANGE WHIRLPOOL KSEG700ESS3 Arrived onsite to replace previously diagnosed parts. Replaced main control and panel. When transferring panel parts the connector to the display control was detached from unit. Display control is not transferable. Will need to replace display control to complete job. Notified office and office will reschedule. ; ordrng 1 W11105615 (cntrl-elec)

Near Mohle Dr, Austin, TX 78703
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for the refrigerator top right hand hinge broken. Replaced top hinge and refrigerator door tested good complete

Near Kendalia Rd, Blanco, TX 78606
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site for dishwasher not getting water. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and found new control defective. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10906428 (cntrl-elec) and 1 WPW10195039 (float switch)

Near Marimoor Dr, Hutto, TX 78634
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on site and found fresh food items frozen. Removed diffuser and cover. Installed new. Unit tests good. Job complete

Near Max Copeland Dr, Marble Falls, TX 78654
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived onsite to install previously diagnosed parts. I installed the blower, interlock, microwave control, main control and console. After reinstalling the unit I noticed the microwave light would not come on I tested the heating function of the microwave and it is heating as designed. I also tested the ovens preheat and it heated as designed. I attempted to activate the microwave light via component activation and it started the blower instead of the light. ; O-emld tckt"

Near Alloro Dr, Austin, TX 78717
Scott  M.

Scott M.

RANGE MAYTAG MER6600FW2 Arrived on site for front right burner only staying on all the time . Found burn marks on switch . Also found element failing as well . Replaced switch . Turning knob on new switch is very rough to turn . Ordering new switch and element . Call to:set return ; ordrng 1 WP3149400 (switch-inf) and 1 WP8273992 (elmnt-surf)

Near Mattie St, Austin, TX 78723
Robert J.

Robert J.

DRYER WHIRLPOOL WED8000BW0 "Arrived onsite to test unit for unit overheating, test unit, could not duplicate issue, job complete"

Near Leather Oak Loop, San Marcos, TX 78666
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to diagnose a refrigerator that is intermittently not dispensing water. Tested unit and found loose wiring connection for dispenser pad. Reset wiring the proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Lake Spring Cir, Georgetown, TX 78633
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT311FZDM01

Near Quiet Range Drive, Elgin, TX 78621
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and replaced adjusters diagnosed by previous technician. After replacement top rack is operating normally. No water leaks from directions at time of service, job complete"

Near Cherisse Dr, Austin, TX 78739
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Arrived on site for refrigerator top ice maker intermittently over filling ice maker and causing water to drip down front of ice container. At time of service failure was not occurring. Customer had pictures of failure. Gained access to water supply to unit and tested incoming water pressure. Found at 50 psi. Performed diagnostics mode and cycled ice maker and fill. Failure did not occur. Called Whirlpool tech support and spoke with Bruce. He stated to replace UI and control. Found no ETA on control. Office to schedule appointment when ETA is available. (Sr#7728700211).; ordrng 1 W11224256 (CONTROL) and 1 W11387387 (UI/CONTROL)

Near N Rawhide Trail, Liberty Hill, TX 78642
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher not draining.Confirmed there was water inside the unit.Pressed the drain and pump came on and water began to drain, but the water stopped at the connection to the plumbing pipe.I removed the drain line from the sink and discovered a blockage of debris at the plumbing.I cleared the debris and drained the unit into my bucket and unit drained.I connected the hose back to the plumbing and unit drained water properly from the unit.No leaks detected at time of service.Customer satisfied.Job complete"

Near Little Nolan Rd, Killeen, TX 76542
Wesley P.

Wesley P.

WASHER MAYTAG MVWB865GW0 "Arrived onsite and found unit not consistently switching between spin and agitate. Found gearcase leaking oil. Ordering gearcase, slider and clutch. Gearcase must be replaced. Advised customer on necessary repair. ; schdld next appmnt

Near Arch Hill Cir, Austin, TX 78750
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site for microwave not working . Found fuse blown and one of the cams pushed back on interlock . Repositioned cam and replaced fuse . Tested unit , heating normally ,vent fan lights working . Job complete ."

Near W St Johns Ave, Austin, TX 78752
Tommy O.

Tommy O.

MICROWAVE AMANA AMV2307PFS4 "Arrived onsite for microwave F1E4 error. Upon arrival found damage to unit frame called tech line and spoke with Sterling.

Near Gidran Trail, Georgetown, TX 78626
Scott  M.

Scott M.

WASHER MAYTAG MHW6630HC0 Arrived on site for wet clothes at end of cycle and rinse not working . Ran diagnostics and got long fills error code . Found water supply were on wrong valves . Switched hoses . All checked normal in both test washes . No water leaks detected at time of service. Job complete .

Near Crainway Dr, Austin, TX 78724
David S.

David S.

MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site to install previous diagnosed parts. I gained access to the hood lamp socket and replaced with new. I gained access to the interlocks and replaced both with new. I found the connections loose. I tightened the connections down and reseated the connectors properly. I tested the unit with a cup of water and the unit heated with no issues. Job complete.

Near Soft Shore Ln, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIS18PNTB1 "Arrived on site for ice machine not producing ice. Performed diagnostics mode and tested operation. Found compressor activating. Measured amp draw to compressor and found leakage in sealed system. Will need to replace compressor, evaporator, filter drier and access valve.

Near Goodnight Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived on site for dishwasher not cleaning dishes. Inspected unit and work area, found no loop in drain line. Performed diagnostics mode, error F7-E2 heating element circuit had been interrupted. Monitored test cycle and measured amp draw to element. Found heater working. Found wash motor not activating. Tested voltage to motor and found 120 volts. Found failed wash motor.Removed failed sump assembly and installed new. Added loop to drain line and added zip tie to secure. Performed diagnostics mode and monitored operation and observed for possible water leaks. All tested good, no water leaks detected.

Near Nash Ln, Liberty Hill, TX 78642
Clif L.

Clif L.

MICROWAVE JENN-AIR JMW2330WS01 Arrived on site to diagnose a microwave oven combination that is not responding to microwave controls. Disassembled and reassembled unit and product started working properly. No further repairs needed at this time.

Near Davis Mountain Cir, Georgetown, TX 78633
Lou S.

Lou S.

WASHER MAYTAG MVWB835DC4 "Arrived on site to inspect washer noises. Upon further inspection, the customer advised that the unit makes a knocking noise during the spin cycle. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed with no unusual noises. I tilted the unit back and found a good amount of gearcase oil on the side panels, rotor, and drain pump. I advised the customer of my findings and removed and replaced the gearcase and slider and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."

Near Feather Grass Ave, Leander, TX 78641
Kayman B.

Kayman B.

COOKTOP JENN-AIR JGD8130ADB Arrived onsite for cooktop that won’t ignite but just spark. Upon inspection I found 2 of the burners intermittently not igniting. I removed the burner assemblies and found the orifices for the questioned burners clogged. I unclogged the orifice and tested the unit. The unit is working as designed at this time and no gas leaks detected during time of service. Job complete.

Near Briona Wood Ln, Cedar Park, TX 78613
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL ED5THAXMS00 Arrived onsite for refrigerator freezing food in the deli drawer. Upon inspection I found no frozen food in the RC the customer advised me that they had removed some food and rearranged the placement of items. I ran diagnostics tests and all passed. I could not see any frost build up and I could hear the air diffuser closing as designed. The freezing of the food must have been an intermittent failure due to placement and amount of items in the RC diverting the air to concentrate on one spot. No repairs needed at this time. Job complete. Job complete.

Near Briona Wood Ln, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS335SDHB03 "Arrived on site to inspect refrigerator door gasket issues. Upon further inspection, I found the right RC door gasket gap on the left side at the upper portion of the mullion. I adjusted the door at the hinge and reshaped the gasket and it’s sealing properly now. No water leaks observed during service, job completed."

Near Ronald Reagan Blvd, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for refrigerator making noise and FC light not working. Upon inspection found all lights to be working properly. Tested and inspected unit and found copper tubing rattling creating noise. Made adjustments and added padding as needed. Tested unit and all operations are normal. No water leaks present at time of service.

Near Caperi Dr, Pflugerville, TX 78660
Paul R.

Paul R.

COOKTOP WHIRLPOOL KCGS550ESS01 Arrived onsite for a cooktop that the customer is still smelling gas on. I checked the cooktop with a leak detector and I did find a fitting between the hose and valve leaking. I applied sealer and tightened the fitting. I tested the unit and found no other gas leaks at this time. The customer is going to monitor the unit today and will call back if they still smell gas. Call complete.

Near Quail Ln, Round Rock, TX 78681
Scott  M.

Scott M.

DISHWASHER MAYTAG MDB7959SHK0 "Arrived on site for dishwasher having very fowl smell. Didn’t smell anything before diagnostics. No standing water,drain hose had good loop. Ran diagnostics all checked normal . Did notice a strong plastic burning smell . Found something plastic burned on back side of element causing fowl smell. Removed plastic and scraped remaining plastic off element . No water leaks detected at time of service. Job complete ."

Near Bennett Ave, Austin, TX 78752
Luis M.

Luis M.

WINE COOLER WHIRLPOOL WUW35X24DS02 "Arrived on site for cooling complaint. Powered unit on unit powered on compressor and fans running after about 5 min unit powered off,reset unit powered unit on unit ran for 15 min then shut off. Ordering control and thermistors ; ordrng 1 W11290657 (THERMISTOR ) and 1 W11296649 (THERMISTOR WHITE CONNECTOR ) and 1 W11298786 (CONTROL)"

Near Foremost Dr, Austin, TX 78745
Richard P.

Richard P.

DRYER SAMSUNG dv45h6300eg/a3 Arrived onsite for the dryer making a noise. During testing found that the motor hold down bracket was loose and came off allowing the motor to move around causing the noise. Repaired the bracket and reinstalled and dryer tested good with a load in it and noise is gone. Complete

Near W Pecan Dr, Johnson City, TX 78636
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL KFIS29PBMS03 Arrived on site to follow up on door gasket issue causing frost in FC. On arrival found door gasket hanging off the bottom and adhesive not holding. Spoke with customer and agreed to replace gasket and glue new one on. ; ordrng 1 W10407216 (gasket-fip) and 1 W10841140 (adhesive)

Near Belforte Ave, Lakeway, TX 78738
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL WFW94HEAC0 "Arrived onsite for washer door not opening. Tested unit and found faulty door latch. Replaced latch, test unit and unit is functioning properly. No leaks present at this time. Job complete ."

Near Pemberton Pkwy, Austin, TX 78703
Clif L.

Clif L.

REFRIGERATOR FRIGIDAIRE FGFU19F6QFB Arrived on site to diagnose a refrigerator that is not consistently producing ice. Tested unit and found freezer temperature set to high and preventing proper cycling. Adjusted temperature settings and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Sweetleaf Cove, Georgetown, TX 78633
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG525S0HS1 Arrived on site and found left front burner is not igniting. Replaced burner head and it is now operating properly. Job complete

Near Bridgestone Way, Buda, TX 78610
Kayman B.

Kayman B.

DRYER MAYTAG MEDX655DW1 Arrived onsite for dryer not heating. Upon inspection I found the thermal cut off showing open. I replaced the cut off and tested unit. Unit is working as designed at this time. Job complete

Near Avery Ranch Blvd, Austin, TX 78717
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT348FMES00 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the evaporator and compressor. I installed a UV drier and added a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.16 oz’s of R134A. I tested the unit and had good pressures and frost pattern. Call complete.

Near Richard Carlton Blvd, Austin, TX 78727
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRV976FDEM01 "Arrived on site for refrigerator not making ice. Inspected unit and work area. Measured temperature in ice container and found within range. Performed diagnostics mode and checked ice maker error codes, found E2 lost home position. Cycled inlet valve and found ice maker getting water. Cycled ice maker and monitored operation. Found water coming from ice maker housing. Disassembled ice maker assembly and found water leaking from ice maker. Will need to replace ice maker. ; ordrng 1 W11294907 (ICE MAKER)"

Near Liberty Hill, TX 78642
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the Aurora control and ran service test 19. I had 14VDC to the fill tube heater. I ran service test 45 and the ice maker filled with water.

Near Pickfair Dr, Austin, TX 78750
Clif L.

Clif L.

WASHER KENMORE 110.499626 Arrived on site to diagnose a washing machine that is making unusual noise. Tested all parts and components and found no abnormal operation in unit and no abnormal noises present at time of service. Advised homeowner on findings. No repairs are needed and no leaks were found at time of service.

Near Trail Rider Way, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for dishwasher not powering on. Inspected unit and work area. Tested incoming voltage to unit and found correct. Tested voltage at control and polarity and found correct. Tested out coming voltage to UI and found none. Disconnected UI and found no response from control. Found failed control at this time.

Near Co Rd 257, Liberty Hill, TX 78642
David S.

David S.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for dishwasher not filling with water. I inspected the unit and work area. I found fault codes F6e4 float switch open, f5e2 door latch stuck closed. I inspected the float switch, and found it stuck up, I reseated the float switch and replaced the door latch. I ran the unit through a diagnostics cycle and found it operating as designed. No water leaks. Job complete."

Near Hees Ln, Pflugerville, TX 78660
David  Z.

David Z.

RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to install New control panel to resolve damaged panel from delivery. Replaced panel and retested. All is working as designed. Call complete.

Near Jackson Ave, Austin, TX 78731
Scott  M.

Scott M.

RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site for gas leak . Plumber has put longer line on . Used leak detector on fittings . Found connection on regulator was loose . Tightened up connection . Rechecked all connections . No other gas leaks detected at time of service. Job complete .

Near Single Shot Cir, Austin, TX 78723
David  Z.

David Z.

DRYER WHIRLPOOL WED560LHW1 Arrived on site to install new front panel due to scrape from delivery. Replaced panel and retested. All is working as designed. Call complete.

Near Jackson Ave, Austin, TX 78731
David  Z.

David Z.

RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to install new control panel due to damage from delivery. Installed new panel and retested. All is now working as designed. Call complete.

Near Jackson Ave, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSD608ESS00 "Arrived on site for defective water line in door. Removed defective door installed new dispenser side door checked door seal good,checked water dispenser good no leaks."

Near Mendocino Dr, Austin, TX 78735
Wesley P.

Wesley P.

RANGE KENMORE 79073239312 Arrived onsite and replaced clock control to repair. Unit is now operating as designed. All checks good.

Near Burlywood Trail, Austin, TX 78750
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived onsite to replace parts previously diagnosed,replaced parts, test unit, unit working properly, job complete"

Near Haven Way, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to replace filter board and diode and cap and magnetron. Replaced all parts test unit and unit heating correctly.

Near Knockfin Dr, Austin, TX 78744
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site to install parts previous tech ordered. Replaced reservoir drain pump and bin thermistor,ran diagnostics all test passed."

Near Navidad Dr, Austin, TX 78735
Scott  M.

Scott M.

DRYER WHIRLPOOL WED7500GC0 Arrived on site for door not stay closed . Replaced catch . Door is now staying shut . No lint build up at time of service. Job complete

Near Sam Rayburn Dr, Austin, TX 78753
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite and found deli control had gone out. No excessive moisture or corrosion under deli control. Ordering deli control and returning with other controls to repair. Unit is working as designed at this time but had been slightly to warm for a few days recently. Customer has digital read of temps on constant display.

Near Flagstaff Dr, Austin, TX 78759
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for unit not washing. Test unit and found unit not draining. Replaced pump drain test unit and unit test good job complete

Near Edgecomb Cove, Austin, TX 78737
Kevin B.

Kevin B.

DRYER MAYTAG MEDC215EW0 "Arrived on site and found dryer is noisy while running, found a wood screw stuck in the felt. Graham is hitting it on each rotation. After removing wood screw dryer is running normally end noise has stopped.

Near Quimper Ln, Austin, TX 78749
Paul R.

Paul R.

WASHER WHIRLPOOL WFW97HEXW2 Arrived onsite for a washer to replace the previous diagnosed parts. I ran diagnostics and after the door locked the drain pump never started. Upon further inspection I found the motor control unit burned up causing the issue. I explained to the customer that the MCU needed to be replaced and the office would call with a RS date. Ordering WPW10374126 cntrl-elec.; ordrng 1 WPW10374126 (cntrl-elec)

Near Ravenwood Cove, Austin, TX 78750
Lou S.

Lou S.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site to inspect refrigerator cooling issues. Upon further inspection, customer advised that the unit stopped cooling and the fan was making a loud noise, but now it’s cooling again. Customer advised they turned the unit off at the breaker for a few hours and turned it back on and it’s been cooling since. I tested temps in the FC=10 degrees & RC=40 degrees. I found a small puddle of ice under the RC drip pan. I ran test #4 in diagnostics and the unit operated as designed. Due to the history of this unit with the RC evaporator freezing up and per service pointer W1092686F, I am ordering the RC evap motor harness and clamps and will return with the inverter, hv control and UI. Also ordering a CNOTE-AUTHORIZATION for the mentioned parts. Office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W11087438 (motor-evap) and 4 W11456069 (CLAMPS)s"

Near Winners Ct, Leander, TX 78641
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived onsite for door to unit having scratches. looked at door, found scratches. Replaced door. No issues at this time.

Near Flying Orchid Dr, San Marcos, TX 78666
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL W3CG3014XB02 Arrived on site to test unit for gas leak. Test unit and could not find gas smell checked regulator and all the valves and burner no gas. Advised customer to checks the gas line and customer informed me they had the roof collapsed not to long ago and that is potential damaged to gas line in between walls. Job complete. The cooktop it self no leaking gas

Near Foggy Mountain Dr, Austin, TX 78736
Andy  B.

Andy B.

WASHER MAYTAG MVWX655DW1 Arrived on site for washer not spinning/draining properly. Tested and inspected unit and found failed actuator. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Woodrow Wilson St, Manor, TX 78653
Andy  B.

Andy B.

OVEN WHIRLPOOL WRF555SDFZ09 Arrived on site for refrigerator noise and loose handles. Tested and inspected unit and found failed set screw not tightening. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near McCormick Cv, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for water leaking. Found drain frozen in freezer and fresh food. Removed compressor cover,removed drain tube found obstruction in tube. Cleared drain tube checked water flow through tube good,defrosted drain line in liner,reinstalled drain tube,ran defrost cycle water draining correctly.

Near Driftwood, TX 78619
David  Z.

David Z.

WINE COOLER KITCHENAID KUBR304ESS00 "Arrived on site to diagnose wine cooler that customer feels may be unusually loud. When I arrived the fan and compressor were running and were noticeable. Unit is on a hardwood floor in an under counter cabinet. Shared use and care guide information on normal sounds with customer, and advised them that hardwood floors and cabinets can cause louder noise as there is no noise insulation. Unit is working as designed at this time. Advised customer to record video if issue repeats. There is no ice or frost on evap fan and condenser fan is good. Call complete."

Near Stoneywood Dr, Austin, TX 78731
David  Z.

David Z.

DISHWASHER KITCHENAID KDTM404KPS0 Arrived on site to diagnose dishwasher with missing piece of insulation. On arrival customer showed me the piece they had found. Insulation was from the toe plate. Removed toe plate and placed insulation in proper location. Unit is now working as designed.

Near Stoneywood Dr, Austin, TX 78731
Tommy O.

Tommy O.

REFRIGERATOR MAYTAG MFT2976AEM00 "Arrived onsite for previously diagnosed parts, installed new drip pan, evap cover ties clamps and screws as well as wiring harness, and uI and control tested unit tested good. Job Completed."

Near Crested Butte Way, Georgetown, TX 78626
David S.

David S.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for bottom draw being damaged. I inspected the unit and work area. I found the draw panel dented. I removed the damaged panel and installed a new one. I had the customer inspect the panel and he said it looks good. Job complete.

Near Papaveri Way, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site to install previously diagnosed and ordered part. Due to the upper back LED module strip light going out, I removed and replaced the strip and tested. Lights are operating as designed. No water leaks observed during service, job completed."

Near Judge Fisk Dr, Leander, TX 78641
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL WFW94HEAW0 Arrived onsite for washer leaking. Upon inspection did see the torn bellow. Ran test cycle and water began to leak from door front. Stopped cycle and brought it to customers attention. Bellow will need to be replaced and water removed from floor liner to investigate any other potential leaks. Customer is aware of leak and using shop vac to remove water in liner. Office to reschedule. ordrng 1 WPW10237499 (bellow)

Near Windsor Rd, Austin, TX 78703
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 Arrived on site to install previous diagnosed parts. I gained access to the freezer tracks and replaced with new. I cleared all the frost out of the freezer and off of the drawers. I tested the freezer door to see if it seals all the way. I found a couple of spots that the gasket isn’t closing all the way at. I remolded the gasket with my steamer and the freezer is now sealing properly. Job complete. No water leaks detected.

Near Isle of Glass St, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

FREEZER WHIRLPOOL WRF767SDHV00 Arrived on site for refrigerator not cooling in RC. Inspected unit and work area. Measured temperature in RC at 60°. Performed diagnostics mode and found evaporator fan not running. Found failed evaporator fan motor. ; ordrng 1 W11224591 (EVAPORATOR FAN)

Near Mauldin St, Georgetown, TX 78628
Matthew  Z.

Matthew Z.

DRYER WHIRLPOOL WED4616FW0 Arrived onsite for dryer not working. After inspection found open thermal fuse and element. Replaced both fuse and element. Tested unit and unit is functioning properly. Job complete

Near Douglas St, Austin, TX 78741
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site to replace previously diagnosed parts. Homeowner requested the fridge defrost mode be set to basic allowing it to defrost every 8 hours. Tested this setting by hard reset (unplugging) to ensure it remained in basic defrost mode, and it did. Tested measured fill and filled correctly. No leaks detected. Job complete."

Near Ronchamps Dr, Round Rock, TX 78681
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE234GPS1 "Arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and no water came into the unit and then the motor came on and began to make a loud screeching noise. I stopped testing and removed and replaced the valve and retested and got the same results. I checked the water inlet under the sink and the water is turned on. Using my wet vac bucket, I disconnected the water hose from the valve and turned the water on and no water came out the hose. I verified that the hose was not kinked. I advised the customer of my findings and that they would need to have a plumber check the water source. No water leaks observed during service, job completed."

Near Cotton Farm Trl, Leander, TX 78641

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