We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Cedar Park, TX 78613
Vincent
Job Details: 05/10/2022
"Arrived on site for Samsung refrigerator, inspected unit and work area. CX explained they just replaced filter and no water was coming out and not making ice. I removed filter and refrigerator would dispense water just fine but the bypass thats made into the filter head is bad and leaking slightly. CX on a new filter head unit but . collected 139.99+tax no water leaks detected during service. Job completed."
We serviced a
WHIRLPOOL OVEN
Model KFID500ESS02
Near Georgetown, TX 78626
Kimo
Job Details: 05/10/2022
Arrived onsite for for induction cooktop with simmer issues. Customer concern was that the unit would not get up to 160* because she was worried about food safety. Customer did Her own research60 temp comes from I call techline and spoke to Joel and advised him of all of this and it was determined that the unit is operating as designed and I was given SR#7733320194. I did not collect services fee due to the complicated Nature of the situation approved by CS. job complete.
We serviced a
WHIRLPOOL DRYER
Model WED7120HC1
Near Seguin, TX 78155
Andrew
Job Details: 05/10/2022
"Arrived on site to test unit for console not responding. Found breaker kept tripping once unit was plugged in. Found neutral and ground here connected together to cabinet causing breaker to trip. Wired terminal correctly and replaced non responsive console. Tested unit, unit is now working as designed. Advised customer to download whirlpool app and connect unit to WiFi. Job complete. SR#7733627648"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Canyon Lake, TX 78130
Andrew
Job Details: 05/10/2022
"Arrived on site to test unit for no water. Found connection to valve was dangling and not connected secured connection, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near New Braunfels, TX 78130
Andrew
Job Details: 05/10/2022
"Arrived on site to replace control from previous diagnosis. Found harness was smashed. Fixed harness and replaced control as a precautionary from wires shorting. Tested unit, unit working as designed. Advised customer to download whirlpool app and get unit connected to WiFi. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near New Braunfels, TX 78130
Andrew
Job Details: 05/10/2022
"Arrived on site to test unit for not washing and not heating. Found error codes f7e1(no heat) and f4e3(wash motor not engaging). Cleared codes and ran diagnostics. Verified wash motor receiving proper voltage(120vac) but not properly engaging. Replaced sump assembly, tested unit, unit is working as designed. Heater engaging properly. Advised customer to run hot water at sink prior to using unit to nature hot water is readily available and prevent heating element from disengaging.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Seguin, TX 78155
Andrew
Job Details: 05/10/2022
"Arrived on site to test unit for freezing things in RC. Found RC set to 0c-33f. Also found center mullion not making proper with catch causing air leak. Adjusted unit and doors, set RC to recommended 37. Unit is now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near New Braunfels, TX 78132
Andrey
Job Details: 05/10/2022
"Arrived on site to test unit for excessive heat on bottom of unit, tested unit found blowers are running good, gasket is also good, unit is 4 inches above floor but within specification of 4 inches to 14 above floor,unit is operating as designed job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near New Braunfels, TX 78130
Andrew
Job Details: 05/10/2022
"Arrived on site to test unit for upper rack issues. Found wheel on adjusters broke off. Replaced adjusters, tested unit, unit working as designed. No stored error codes. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HB1
Near Canyon Lake, TX 78132
Andrew
Job Details: 05/10/2022
"Arrived on site to test unit for not heating(oven). Found red wire on terminal block was burnt. Removed burnt wiring and put new connections. Tested unit, unit now working as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near New Braunfels, TX 78132
Andrey
Job Details: 05/10/2022
"Arrived on site to test unit for wet clothes at the end of cycle, customer stated that it gets stuck on 1 min remaining and not complete cycle, not advancing from 1 min signifies that unit may have a restricted drain or a bad drain pump, inspected drain hose found no restrictions, replaced pump, pump is now extracting water a lot faster and emptying tub completely, called tech line and documented , same SR number, advised customer to monitor unit to see if issue presents itself, at this time unit is running as designed , no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78703
Scott
Job Details: 05/10/2022
"Arrived on site for dishwasher leaking . Found leaking from diverter motor. Replaced sump and motor. Ran diagnostics. All checked normal. No water leaks detected at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78701
Scott
Job Details: 05/10/2022
"Arrived on site , replaced sump and motor . Ran diagnostics 2 all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Austin, TX 78704
Scott
Job Details: 05/10/2022
"Arrived on site for oven not heating up properly . Elements and fuses checked normal. Found relay on control stuck. Replaced control . Preheated oven , all checked normal.
We serviced a
IKEA MICROWAVE
Model IMBS104GSS02
Near Austin, TX 78723
Leonardo
Job Details: 05/10/2022
Arrived on site to test unit for display not showing correctly. Test unit and found bad display board. Replaced board test unit and unit test good job complete.
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Austin, TX 78746
Scott
Job Details: 05/10/2022
Arrived on site for door issues . Found inner door torn off bin . Ordering bin. Call to set return ; ordrng 1 9870934 (Bin)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Austin, TX 78746
Scott
Job Details: 05/10/2022
"Arrived on site for filter stuck in housing . Unable to remove filter . Will need new housing . No water leaks detected at time of service. Call to set return"
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPB6
Near Austin, TX 78703
Scott
Job Details: 05/10/2022
Arrived on site for compactor locked up. Unit would run for a moment then quit . Found motor locking up. Ordering motor and control . Call to set return. ; ordrng 1 W10806338 (Motor) and 1 W10723644 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Braunfels, TX 78130
Andrey
Job Details: 05/10/2022
"Arrived on site to test unit for wet clothes at the end of cycle, customer stated that fine in normal but and other settings clothes is wet at the end of cycle, put unit through diagnostics, no error codes present and all components running good, called tech line and presented my findings, after after diagnosing unit further with tech line they are recommending replacing suspensions due the a wobble of the outer tub, causing unit to shut down prematurely and not spin out clothes, Sr#7733628873, ordering suspension and other parts to ensure completion ; ordrng 1 W11130362 (Suspension) and 1 W10396887 (Hub)"
We serviced a
GE RANGE
Model JGSS66SEL3SS
Near Lampasas, TX 76550
Tyler
Job Details: 05/10/2022
Arrived on site for range not heating correc in oven section and smelling gas when in use. Upon arrival confirmed issue. After further inspection I found the igniter had failed as well as the safety valve.
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Georgetown, TX 78626
Lou
Job Details: 05/10/2022
"Arrived on site to inspect dryer not heating. Upon further inspection, I found this unit to run off of a sealed system...compressor, evaporator, condenser, etc. After several attempts, I was able to get the unit into diagnostics to test. Once I got to step 05, the display showed error code F06. I continued to follow the tech sheet for the error code and reset the unit and tested. Unable to determine the failure on this unit, I am rescheduling the call and ordering a CNOTE-SCHEDULE EARLY TO BE ABLE TO CONTACT TECHLINE. . Unit was up stacked and at customers request, the unit remained up stacked for future service. No water leaks observed during service. Unable to locate model/serial placard. Phot in SD-QuickPic is of the washer MS as theyre paired.; ordrng 1 CNOTE (Schedule for early call to contact techline)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Lampasas, TX 76550
Tyler
Job Details: 05/10/2022
Arrived on site for refrigerator with right side door gasket is seal breaking. upon arrival confirmed issue. I then found that new gasket supplied for repairs also had broken seams worse then original gasket conditions. Will need once new gasket is ordered and inspected for repairs. ; ordrng 1 W10830274 (Gasket ( need visual inspection prior to returning)) and 1 Cnote (Gasket needs inspection prior to rescheduling)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kyle, TX 78640
Kevin
Job Details: 05/10/2022
"Arrived on site to replace lid switch, found control panel is shorted, will need to bring back a new one also. Lid switch has been replaced; ordrng 1 W11513246 (Control) and 1 W11481116 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Austin, TX 78736
Kevin
Job Details: 05/10/2022
"Arrived on site and inspected dishwasher and found all roller wheels on bottom rack are broken and one on top racks. . Bottom wheels were not ordered properly And will need to be re-ordered; ordrng 4 W10195416V (Lower rack Wheels)s"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX305ESS1
Near Bee Cave, TX 78738
Kevin
Job Details: 05/10/2022
"Arrived on site and inspected ice machine and found no production. Set ice machine into a manual diagnostic cycle and all functions are operating properly sent a picture of water filling and recirculating pump running to KB/service management. Ice machine does nothing when just powered on without diagnostic cycle. . Will also bring back Bin thermistor , reservoir drain and all prescreen parts. If issue is not controlled or will need to for different part; ordrng 1 W11542868 (Water reservoir drain pump) and 1 W11034363 (Control) and 1 WPW10511923 (Bin thermistor)"
We serviced a
GE OVEN
Model ZET1038SF3SS
Near Lakeway, TX 78734
Kevin
Job Details: 05/10/2022
Replaced hinge receivers on door but do not have hinge receivers for cabinet. Sent pictures and video to KB/service management for parts research; ordrng 1 Partsresearch (Hinge receivers left and right)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADW2
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/10/2022
"Arrived on site to inspect unit for not washing, found no water getting to unit, found no power getting to water valve, found failed control, also found failed wash motor. F6e4 f9e1 f8e1 f9e2 ; ordrng 1 W10854220 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78628
Lou
Job Details: 05/10/2022
"Arrived on site to inspect refrigerator leaking from dispenser area. Upon further inspection, the customer advised that the unit is not cooling in either section. I checked temps and both compartments were warm. Pulled the unit out onto my floor protector and inspected the compressor and controls. I found the unit is getting 124V and the inverter is showing 3.3VDC (range 3-6VDC). I could hear the compressor making a constant chirping noise and was warm, as were all of the refrigerant lines. I advised the customer of my findings and am ordering a sealed system repair. I am ordering the compressor, RC evaporator, UV dye drier, access valve and CNOTE-3HR JOB. Unit left unplugged for safety. No water leaks observed during service. Office to schedule return service.; ordrng 1 W11492867 (RC evaporator) and 1 W10832994 (Compressor kit) and 1 W11087200 (Inverter) and 1 WPW10143759 (UV dye drier) and 1 TJ90SF8404 (Access valve) and 1 CNOTE (3HR JOB)"
We serviced a
LG REFRIGERATOR
Model LFXC24726S/02
Near Austin, TX 78703
Luis
Job Details: 05/10/2022
"Arrived on site for no cool in fresh food section. Found evaporator incased in ice,diagnosed unit not running through a full complete defrost cycle,ordering housing,defrost sensor and temp sensor. Customer will defrost unit 24hrs before repair. ; ordrng 1 ADJ73252234 (Evaporator cover) and 1 6615JB2005R (Defrost sensor)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Lorena, TX 76655
Jonathan M
Job Details: 05/10/2022
Arrived on site for a dryer that has no power. Inspected unit and work area. The customer advised that the unit has seemingly not responded to her when trying to power on and use the Appliance several times. She advised that the unit does work right now but it took four days for it to turn back on. Check voltage from the control and found proper voltage. Check behind the unit and found that the vent hose behind the unit had been somewhat restricted due to the vent hose being crunched and being too long. I did advise the customer to shorten their vent hose and to create a better line of venting for the dryer. Ordering the user interface and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11419059 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Temple, TX 76504
Jonathan M
Job Details: 05/10/2022
Arrived on site for a refrigerator that is not sealing in the refrigerator section. Inspected unit and work area. Confirmed customers complaint and found the gap between the gasket and the upper left-hand side of the refrigerator door gasket. Attempted to reposition the hinge to allow the door to fit properly but found that the door was in fact pushed up against the cabinet. Found that the upper portion of the door was pulled away from the cabinet whereas the lower portion of the door was completely straight. Unit has a bowed door and will need to be replaced. Ordering door and the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 LW10912320 (Refrigerator door)
We serviced a
KITCHENAID MICROWAVE
Model KEMC308KSS01
Near Leander, TX 78641
Vincent
Job Details: 05/10/2022
"Arrived on site to install previously diagnosed parts, parts ordered where not the correct parts will need a mag. Office to order parts and reschedule for return visit. ; ordrng 1 WP4375424 (Mag)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Taylor, TX 76574
Kimo
Job Details: 05/10/2022
Arrived onsite to pull control on the refrigerator. I contacted CS and advised him of the situation and it was determined that I would leave the control and he will get in contact with cx within 2 days with more info. .; ordrng 1 W11395641 (COVER-EVAP)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Leander, TX 78641
Vincent
Job Details: 05/10/2022
Arrived on site for refrigerator tripping breaker. Tested contol and was not sending voltage to heater removed old control and tested and was sending voltage but then it trip the breaker again when it was in defrost. Will be ordering the harness for heater and the element. Office to order parts and reschedule for return services. No water leaks detected at time of service.; ordrng 1 W11575359 (Heater) and 1 W11306948 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Taylor, TX 76574
Kimo
Job Details: 05/10/2022
Arrived onsite for dishwasher with inoperable soap dispenser. Upon arrival I checked operation of dispenser in diag mode and found the it would not open. I replaced it and tested again and found no change. With points me to believe that the console is to blame. I and ordering 1x console. .; ordrng 1 W11087226 (Control)
We serviced a
KENMORE DRYER
Model 110.6120201
Near Taylor, TX 76574
Kimo
Job Details: 05/10/2022
Arrived onsite for dryer not heating. Upon inspection I found heating element showing open. And the timer not functioning properly and the light bulb blown. I installed new element and timer. And tested unit and found unit heating. I am ordering the bulb. .; ordrng 1 WP22002263 (Bulb)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Hutto, TX 78634
Kimo
Job Details: 05/10/2022
Arrived onsite for refrigerator not cooling. Upon inspection I found temps in fc at 35* and in the fc 4* Upon further inspection I found that there was some condensation in the rc caused by and torn door gasket. I the checked the rc evap and found ice buildup I replaced the ice and checked heating element and found it good fan was running. I checked the defrost mode to an 8hr defrost. And I ordered the right side door gasket. ; ordrng 1 W10407212 (Gasket)
We serviced a
JENN-AIR OVEN
Model JGRP430HL00
Near Austin, TX 78735
Kevin
Job Details: 05/10/2022
"Arrived on site and inspected oven and found oven door front is popping out, took picture. Hinge is likely broken inside door and door front and hinge will need to be replaced; ordrng 1 W10799308 (Door front)"
We serviced a
SAMSUNG DISHWASHER
Model DW80M9550UG\AA
Near Nolanville, TX 76559
Jonathan M
Job Details: 05/10/2022
"Arrived on site for a dishwasher that is not filling. Inspected unit and work area. The customer advised the unit just makes the growling sound and does not actually wash her dishes. Confirmed the customers complaint but did not find the unit trying to even attempt to fill. The unit would just stall out and make this grinding noise for 30 seconds before flashing on the control. The unit would start the cycle and Wood keep the unit in a paused state. Ran the unit through diagnostics and went through the auto test. Found the unit showing a 7C (motor vane check) error code. Attempted to run checks on the motor van and could not fin he connectors for the vane. Spoke to CVS and was advised to order the main control, wash motor, and sensor vane. Ordering parts and the office will need to contact the customer about a return date.; ordrng 1 DD92-00059A (Control) and 1 DD32-00011A (Sensor vane) and 1 DD93-01013A (Wash motor)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Austin, TX 78717
Wesley
Job Details: 05/10/2022
Arrived onsite for clock not syncing to correct time and microwave light out. Found unit unable to connect to WiFi. Ordering console and bulb. . ; ordrng 1 W10886919 (Lamp)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Austin, TX 78702
Wesley
Job Details: 05/09/2022
"Arrived onsite and found unit operating as designed, but handle cap dislodged. Repaired handle cap. Unit is now operating as designed. All checks good. Advised customer on repair."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Georgetown, TX 78628
Lou
Job Details: 05/09/2022
"Arrived on site to inspect dishwasher not drying. Upon further inspection, I checked the element and it looked good. I placed the unit in diagnostics showing no error codes. Continued with testing and placed my multimeter on the black wire at the terminal block and tested amp draw to the components. The unit operated as designed and the element displayed 7-9amps during wash and drying cycles as designed. I poured water on the element and displayed to the customer how the element is heating. I made recommendations for use and care, as well as, detergent and rinse aid use. Customer has a water softener system. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSRG25FKSS17
Near Austin, TX 78759
Wesley
Job Details: 05/09/2022
"Arrived onsite and after extensive testing determine cause of ongoing issue was the emitter boards not allowing voltage to cycle the icemaker. Valve is in range. Diagnosed with SW. replaced the emitter boards. And charged 1581 . Unit is now set up to operate properly. Advised customer on repair and that if the unit does not produce ice at this time, it will be a non wiring short in the internal harness."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Round Rock, TX 78664
Vincent
Job Details: 05/09/2022
"Arrived on site for refrigerator not cooling, inspected unit and work area. At arrival compressor was supper hot and not cooling at all. Sealed system would be required to fix unit.. No water leaks detected during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8TXNGFWQ02
Near Marble Falls, TX 78654
Cliff
Job Details: 05/09/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found evap fan motor failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model MH6130XEQ1
Near Austin, TX 78749
Tyler L
Job Details: 05/09/2022
Arrived on site for complaints of no power. Found blown fuse. Installed new fuse and power was restored. Tested unit with glass of water. Unit is heating properly. No other issues at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78748
Tyler L
Job Details: 05/09/2022
"Arrived on site for complaints of no cool, and intermittent ice dispensing. Found RC at 50 and FC at 17 degrees. Found good frost pattern on evaporator. Found fan running and air diffuser working.
We serviced a
WHIRLPOOL OVEN
Model KOST100ESS04
Near Austin, TX 78703
Wesley
Job Details: 05/09/2022
Arrived onsite found blown thermal fuse because fuse had been placed directly agains the cabinet interior and prematurely overheated. Replaced fuse and placed in correct location. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78702
Wesley
Job Details: 05/09/2022
Arrived onsite and replaced damaged as panel. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78702
Wesley
Job Details: 05/09/2022
Arrived onsite for ice maker not producing. Found unit fill sensor stuck causing it to continuously read full. Repair fill sensor unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Austin, TX 78734
Justin
Job Details: 05/09/2022
Arrived on site for a dryer with a dent. Upon further inspection I found the front panel with two dents in the front left. Upon further inspection while removing the new panel from the box I found a small scratch. I verified with the customer that it was okay. I installed the panel and the unit is as designed. Call complete.
We serviced a
GE WASHER
Model WHRE5260E1CC
Near Austin, TX 78734
Justin
Job Details: 05/09/2022
Arrived on site to install previously diagnosed parts. Upon removing the old drain pump I found several large shards of tile like pieces in the hose and pump. I removed the pieces from the hose and replaced the pump. I then replaced the pressure hose and tested the unit. I filled the tub and drained it. I found the unit working as designed with no leak present at the time of service. I the with check. Call complete.
We serviced a
ELECTROLUX OVEN
Model EI30EW38TSB
Near Austin, TX 78732
Justin
Job Details: 05/09/2022
Arrived on site for wall oven not heating. I found the unit completely responsive but with no heat. I turned off the power at the breaker and then gained access to the heating components. I ohmd out all elements and found them good. I ohmd out the thermostat and found it bad. I replaced the thermostat and then tested the unit. I let the oven preheat the 350?F and found it working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78732
Justin
Job Details: 05/09/2022
"Arrived on site for a refrigerator not making ice. Upon arrival the customer stated they thought the unit was within warranty.
We serviced a
ROPER WASHER
Model RTW4640YQ1
Near Marble Falls, TX 78654
Cliff
Job Details: 05/09/2022
Arrived on site to diagnose a washer that is making unusual noise. Found main pulley nut loose and retightened nut. Tested unit and found all is functioning properly at this time. No leaks were found at time of service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Marble Falls, TX 78654
Cliff
Job Details: 05/09/2022
"Arrived on site to diagnose a refrigerator that is freezing items in the rc. Found airgaps in shelves blocked by packages, preventing proper airflow through rc. Advised customer on findings. No further repairs needed and no leaks were found at time of service."
We serviced a
WHIRLPOOL COMPACTOR
Model KFCP02IRWH1
Near Pflugerville, TX 78660
Vincent
Job Details: 05/09/2022
Arrived on site to install previously diagnosed part. Installed new switch and knob. 2326. Unit is now operating as designed. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Austin, TX 78744
Tyler L
Job Details: 05/09/2022
"Arrived on site for noise complaint. Found unit making a scraping noise while running. Found front feet much too high, causing unit to slightly tilt back. Adjusted feet and tested, now unit is running smooth with no scraping noise. Unit is heating correctly as well. No other issues at this time, job complete."
We serviced a
MAYTAG OVEN
Model MER8700DS1
Near Hutto, TX 78634
Gerry C
Job Details: 05/09/2022
Arrived to instal previously diagnosed and ordered part. I removed the failed control and installed the replacement. I tested and the unit heated and cycled as designed.
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Austin, TX 78745
Tyler L
Job Details: 05/09/2022
"Arrived on site for complaints of no drain. Found large amount of food and trash debris in drain pump. Removed all debris and tested. Unit is no draining properly. Advised customer to make sure to rinse dishes and be careful about letting trash in.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78745
Tyler L
Job Details: 05/09/2022
"Arrived on site for install of new heater. Customer also stated that the unit will not advance. As soon as he presses start, clean indicator flashes. Installed new heater. Tested and unit is now advancing normally. No water leaks detected, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Andice, TX 78641
Kimo
Job Details: 05/09/2022
"Arrived onsite to install previously diagnosed pats. Upon arrival I installed new panels,new cap, new cooktop and door. Tested unit and found unit operating as designed.job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Leander, TX 78641
Kimo
Job Details: 05/09/2022
Arrived onsite for rang with gas smell when oven is in use. Up inspection I found no leaks. And also found that the regular was not convinced to ng fro lp. I corrected this and tested unit and found unit operating as designed. Call safety and spoke with Lauren an got Sr#7733573887. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Leander, TX 78641
Kimo
Job Details: 05/09/2022
Arrived onsite for range with burning smell. Upon inspection I found that the terminal block had burnt up due to a loos connection. I replaced the block and with my wiring kit I repaired the wire terminations. And tested unit and found unit operating as designed jobs complete .
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Liberty Hill, TX 78642
Lou
Job Details: 05/09/2022
"Arrived on site to inspect dryer not working. Upon further inspection, I tested the unit and found the element illuminating at the back left vent inside. I found the vent tube at the back of the unit was badly crimped and not allowing for good airflow to the vent inside the wall going to the roof. Using my borescope, I checked the vent inside the walls and found a large amount of lint built up inside. Using my vent test kit, I tested the airflow in the unit and the first test I performed with the vent tube off and the unit passed. I tested two mores times with the vent tube attached and the unit failed both times. I recommended that the customer have the vents checked/cleaned before using the unit again to avoid any damage to the unit. No lint observed during service within the unit, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Liberty Hill, TX 78642
Lou
Job Details: 05/09/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the left RC door gasket being torn, I removed and replaced the gasket and shaped it using my heat gun. Removed and replaced the ice maker cover. Tested the unit and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Hutto, TX 78634
Gerry C
Job Details: 05/09/2022
"Arrived to inspect wash plate broken. I found the wash plate mounting bolt had came loose, allowing the agitator to come loose. I reinstalled the agitator and mounting bolt and replaced the wash plate due to worn teeth and tested. The unit squealed during high speed spin and I removed and replaced the belt. I calibrated the control and the unit operated as designed in service test mode. No leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Hutto, TX 78634
Gerry C
Job Details: 05/09/2022
"Arrived to inspect door damage. I found the door panel and the console were smashed in various places from shipping or installation. I removed and replaced both parts and tested the unit. All functions were present in service test mode and there were no error codes. The side mounting screws were not present and I informed apartment maintenance that they will need to be installed. Operational test good, no leaks observed during service."
We serviced a
GE DISHWASHER
Model GDT635HSJ5SS
Near Dripping Springs, TX 78620
Kevin
Job Details: 05/09/2022
"Arrived on site and found Door gasket is out of channel. Reset door gasket back into channel and door is now closing properly. Took one picture of completed repair, job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Round Rock, TX 78665
Gerry C
Job Details: 05/09/2022
"Arrived to inspect buttons not responding. I found that the stop button would not engage and the CX presented a video showing the issue with the start button intermittently not responding. I removed and replaced the control and tested. All functions were normal. If additional purchase date information is required, the owner will need to be contacted, as I met with the tenants."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/09/2022
Arrived on site to diagnose a refrigerator that was not cooling properly. Found temps normal at time of service and no failures to unit. Advised customer on findings and possible causes of issue. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Granite Shoals, TX 78654
Cliff
Job Details: 05/09/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found start device for compressor failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Round Rock, TX 78665
Gerry C
Job Details: 05/09/2022
Arrived to inspect vibration and unit walking. I found the legs incorrectly set and corrected. Internal inspection showed no signs of damage and I entered and tested within manual and automatic test modes. The unit operated as designed. The CX had water treatment and I set the concentration to 6X and advised them how to adjust if needed. No leaks observed during service.
We serviced a
LG REFRIGERATOR
Model LSC26905SB
Near Canyon Lake, TX 78133
Andrey
Job Details: 05/09/2022
"Arrived on site to test unit for no cool, tested unit found a cracked liner from front to back of evaporator causing warm air to penetrate into FC causing defrost system failure, liner is saturated with moisture, multiple issues with defrost, failed heater, evaporator fan, thermistor out of range, due to damaged liner a good repair cant be made, unit is not job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Lakeway, TX 78738
Luis
Job Details: 05/09/2022
"Arrived on site for noise complaint with hinge. Found defective arm extension assembly,replaced extension assembly tested door operation good noise no longer present ; used 1 WP2307857 (Extension) from stock"
We serviced a
LG RANGE
Model LSE4615ST/00
Near Canyon Lake, TX 78133
Andrey
Job Details: 05/09/2022
"Arrived on site to test unit for burner getting to hot, customer stated that she cant get the burner to cook on very low heat, tested unit found all burners operating as designed, not shorted infinite switches and all burners adjusting in temps and cycling per design, advised customer to use smaller burners to achieve lower desired temps, unit is running as designed designed job complete"
We serviced a
SAMSUNG RANGE
Model NE59N6630SS/AA
Near Canyon Lake, TX 78133
Andrey
Job Details: 05/09/2022
"Arrived on site to test unit for flickering display, tested unit found control connections are good to the display, replaced display, unit now is running as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Fischer, TX 78623
Andrey
Job Details: 05/09/2022
"Arrived on site to test unit for Draining only in drain and spin, customer stated that it completely stopped draining, tested unit found water in tub, attempted to activate drain pump, no success, inspected connection to drain pump and found broken connections, fixed connections with butt splice, also found failed cam, image uploaded, replaced cam, no signs of gear case failure, put unit into diagnostics cycle, all components are activating, softener dispenser is also running as designed, unit is running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Wimberley, TX 78676
Andrey
Job Details: 05/09/2022
"Arrived on site to test unit for leaking water and customer stated the there is no ice production, tested unit found broken harness on the bottom door,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Del Valle, TX 78617
Joe Z
Job Details: 05/09/2022
Arrived onsite for SQUEALING/BANGING NOISE DURING SPIN- STILL DRAINS AND WASHES FINE BUT SOMETHING WRONG WHEN SPINNING. Upon arrival found F0-E5 off balance load detected. Found floor in laundry room warped and causing unit to be Un leveled. Customer stated that the unit usually shakes when large blankets are being washed . Explained to customer that large heavy item tend to cause off balance issues and instructed customer to balance load with other articles. Leveled the unit legs the best I could. As far as the squealing noise. Found loose belt and worn cam pulley. Replaced belt and cam. Test unit and unit operates as designed. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM03
Near Leander, TX 78641
David S
Job Details: 05/09/2022
Arrived on site to install previous diagnose part. I gained access to the mullion and replaced it with new. I tested the door and found it working as designed. Job complete.
We serviced a
WHIRLPOOL VENTHOOD
Model WVW53UC6FS
Near Meadowlakes, TX 78654
David S
Job Details: 05/09/2022
Arrived on site for vent hood not venting properly. I inspected the unit and work area. I removed the blower motor and tested it. I found it working as designed. I looked into the exterior vent and found it sealed off with no way out. I toke pictures and a video and showed the customer. The home builder needs to come out and remove the vent hood so they can properly vent it outside. Job complete.
We serviced a
GE COOKTOP
Model PP945SM3SS
Near Lago Vista, TX 78645
David S
Job Details: 05/09/2022
Arrived on site for to install previous diagnose part. I gained access to the control and replaced it with new. I reassembled the unit and tested it. I found it working as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near New Braunfels, TX 78130
Andrew
Job Details: 05/09/2022
Arrived on site to test unit for ice maker leak. Found ice maker twist tray not moving but ice maker running through diagnostics when engaged. Ice maker would run a cycle but twist tray was staying stuck in mid cycle causing leak. Also noticed ice maker fill tube heater harness is damaged. . If returning to repair recommend ice maker and filltube with heater. Attaching to photos.
We serviced a
JENN-AIR OVEN
Model JJW2827DS01
Near Austin, TX 78734
Brandon
Job Details: 05/09/2022
"Arrived on site to replace UI, after replacing, unit tested good."
We serviced a
SAMSUNG WASHER
Model WF45R6300AVUS
Near Briarcliff, TX 78669
Brandon
Job Details: 05/09/2022
"Arrived on site to inspect unit for not finishing cycle, found drain filter was clogged, I removed clog, unit tested good.
We serviced a
WHIRLPOOL RANGE
Model WCG55US6HS00
Near Spicewood, TX 78669
Brandon
Job Details: 05/09/2022
"Arrived on site to inspect unit for not simmering, customer had lp conversion done, and unit is testing good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near New Braunfels, TX 78130
Andrew
Job Details: 05/09/2022
"Arrived on site to perform sealed system repair based off of previous diagnosis. Found temps were correct in both RC and FC on arrival. Evap had full frost pattern. Replaced compressor, evap, dye drier, run cap and start device as a precautionary as unit is now working properly. System held 130psi of nitrogen for 30mins. Vacuumed system and charged to specs. Found compressor struggling to turn on. Reset gfci wall outlet and unit kicked on but noticed garage lights flickering. Watched compressor cycle and when attempting to turn on again voltage to unit drops and lights flicker. Outlet unit is connected to is tied in with multiple wall outlets and garage door openers. Breaker for electrical circuit is 10amp gfci. When unit is supplied with proper voltage it runs as designed. Advised customer needs to correct issue by providing dedicated breaker and outlet for unit only as previously recommended by whirlpool tech line. No water connection to unit. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYM3
Near New Braunfels, TX 78132
Andrew
Job Details: 05/09/2022
Arrived on site to test unit for not filling with water. Found unit filled with water upon arrival. Drained water and ran diagnostics with no issues. Removed overfill switch connection to attempt to get control to throw an error code as none were present. Control did not recognize switch status. Removed owi connection with no change in performance. Recommend replacing control board. Customer stated they would like to shop around and prefer to have unit replaced. Advised customer if they decide to proceed with repair to give us a call. of 1514. Attatched to photos. Job complete. 1514 CC P9AMJ9
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Pflugerville, TX 78660
Vincent
Job Details: 05/09/2022
"Arrived on site for washer, inspected unit and work area. Tested unit in diagnostics and no stored codes found. Ran a diagnostics cycle and everything checked good. I then tilted unit back wards and chef for any gear leaks and found nothing. Unit is operating as designed. No water leaks detected during service. Job completed."
We serviced a
GE DRYER
Model GTD42GASJ2WW
Near Pflugerville, TX 78660
Vincent
Job Details: 05/09/2022
"Arrived on site for dryer making noises, inspected unit and work area. Disassembled unit and found change and a tool stuck around the drum causing unit to stop and make loud noises. Removed all change and tool. Reassembled and tested. Unit is operating as designed. No gas leaks detected during service.
We serviced a
GE REFRIGERATOR
Model GNE27JSMAFSS
Near Driftwood, TX 78619
Kevin
Job Details: 05/09/2022
"Arrived on site and found icemaker is cycling but not getting water. Cannot hear valve actuate, found voltage to valve is good and after replacing it south is now actuating when icemaker call for water but there is still no water entering icemaker. Waterline to icemaker likely froze in between when previous homeowner out and new homeowner moved in. Recommended that refrigerator be allowed to defrost for two days to see if this clears waterline. Job complete"
We serviced a
SAMSUNG DRYER
Model DV40J300EW/A2
Near Austin, TX 78737
Kevin
Job Details: 05/09/2022
"Arrived on site and inspected dryer and found with vent hose attached airflow is showing restricted, took one picture. Removed vent hose and now airflow is showing good. Dryer is heating properly. Recommend it to homeowner the vent to the exterior be clean/cleared by a service and flexible vent hose be changed out for a rigid one.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78652
Kevin
Job Details: 05/09/2022
Arrived on site and replaced heating element per service pointer W11540964. Job complete
We serviced a
JENN-AIR MICROWAVE
Model JMDFS24GS0
Near Spicewood, TX 78669
Brandon
Job Details: 05/09/2022
"Arrived on site to inspect unit for not heating, found failed magnetron, I replaced magnetron, unit tested good.
We serviced a
GE DISHWASHER
Model GDF520PGJ2WW
Near Spicewood, TX 78669
Brandon
Job Details: 05/09/2022
"Arrived on site to inspect unit for not powering on, found connector on control board not making good connection, I replaced control, unit tested good."
We serviced a
GE REFRIGERATOR
Model PYE22KSKBSS
Near Austin, TX 78739
Kevin
Job Details: 05/09/2022
"Arrived on site and found freezer evap drain is frozen/ blocked by ice. Sent pictures to KB/service management. Used steamer to remove ice and reassembled freezer, job complete"
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Kyle, TX 78640
Kevin
Job Details: 05/09/2022
"Arrived on site and inspected washer and found no error codes, ran all functions in manual diagnostic and everything passed. Ran test 51 and it also passed. Took picture of gearcase and washer is operating us intended. Found tub is not connected on the front edge and reattached it. only no issues with washer, job complete"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LZ1
Near Bastrop, TX 78602
Matthew
Job Details: 05/09/2022
"Arrived onsite to replace previously diagnosed parts. Replaced ignitor, inspected harness and tightened screws on holder and burner as instructed by tech line. Tested unit and unit cycled 10 + times without issue. Unit is functioning properly. Job complete"
We serviced a
GE REFRIGERATOR
Model GTH18DBXARWW
Near Bastrop, TX 78602
Matthew
Job Details: 05/09/2022
Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Compressor was on. Inspected freezer compartment and found fan not on. Removed evaporator cover and fan was bound with debris. Removed debris and fan kicked on. Cooling was affected by no evaporator fan movement. Cleared area and unit is now functioning properly. Job complete