Arrived on site with 2nd man MZ to install previously ordered parts. Replaced tub assembly W11378552. Test unit and is operating as designed. No leaks present. Job complete

Arrived on site to inspect oven model WOEC5030LZ01 not reaching proper temperature. Upon further inspection I checked the elements and found that the broil element was reading out of spec with a high resistance. I replaced the broil element and reassembled and tested the oven at 350 degrees. I monitored the preheat and cycling temperatures and found the oven is operating at the proper temperature and operating as designed. W11617232

JGC3215GS Arrived on site for a gas cooktop with flames to high . Parts didnt arrive on time to go out with me. Office please reschedule the client when parts arrive. ; O-emld tckt

Arrived on site for an oven KOES530PSS00. Found the unit getting an F1E1 and F9E1 error. Incoming power is correct so I replaced the control w11448962. Set to 350 degrees and heated without any errors. No other issues found.

Arrived on site to replace previously diagnosed control, replaced control W11603810 and tested unit is now running as designed no leaks detected job complete

Arrived on site to replace previously diagnosed parts. Upon arrival replaced RC evap fan (W11087438), dispenser motor (W10822606), shaft (W11509548), LED kit (W11683243) and UI (W10848301). All components are properly engaging and unit is now running as designed, no leaks detected, job complete.

Arrived on site for a range WFES3030RS0. Found an acu error and the console locked up. Cycled the power but still got the error. Installed the control w11696067 and heated to 350 degrees. No other issues found. Stove is working.

Arrived on site to diagnose microwave not operating properly. Attempted to test unit and found a Keypad Disconnected error displayed. Performed further diagnostics and found multiple buttons on the control panel were not responding to input. During testing, also observed the unit producing a clicking noise when attempting to start a cook cycle.Inspected the electrical components and determined the control board, user interface/console assembly, and switch harness are defective and causing the operational issues. Due to the failed components, the microwave is unable to operate safely or reliably. Ordering new control board, console assembly, and switch harness. Office to contact customer and reschedule once parts arrive.; ordrng 1 W11598175 (Console)

Arrived on site to diagnose ice machine KUIX535HPS02 not producing ice. Examined unit and found no ice production with unit on. Examined and found bin thermistor out of range, and i installed a new WPW10511923 bin thermistor. Unit began running but wasnt filling. Checked supply line and found it kinked, straightened it not as well. Tested and verified all proper functions working as designed. Repair completed.

Arrived on site for refrigerator KRFC136RWH00 that is freezing items in the refrigerator. Customer clarified that its one area that seems to be targeted in the middle right side. I examined the unit and found a large box was right in front of the vent, and this was causing airflow to shoot straight to the affected area, creating cold spots and no circulation. I moved items away from the vent and advised on loading. This should resolve all issues. Repair completed.

Arrived on-site to diagnose unit intermittently filling with water on its own. Customer stated this is a repeat issue that has occurred previously. According to the customer, during the middle of the night the washer began filling with water without any cycle being selected or activated. When they attempted to stop the unit, the user interface was completely unresponsive. Customer disconnected power to the unit and shut off the water supply to prevent further filling.Tested unit and found no stored error codes. Ran diagnostics and activated all major components individually; all components responded and operated properly at the time of testing. Performed additional troubleshooting and found the Faucet function/button has been inoperative for several months and may be intermittently shorting or sending unintended commands, potentially causing the random water-fill condition. Due to the intermittent nature of the failure and the possibility of multiple control-related faults, recommended replacement of the user interface (UI), main control, and softener/dispenser valve assembly to address all potential failure points associated with the complaint. Parts have been ordered and return visit scheduled for 06/12. Unit left disconnected from the water supply per customer preference until repairs are completed.; ordrng 1 W11569112 (Softener dispenser) and 1 W11478525 (UI)

Arrived on site for washer WET4027HW2 running drain pump constantly. Found unit falls under S153EB service pointer for control replacement. Installed new W11629601 control and tested. Confirmed unit working as designed. Repair completed.

Arrived to 1443 for loud noise. Found loud vibration noise while compressor running,removed bottom cover,adjusted compressor brackets and set screw to allow some play while compressor running and preventing condenser coils from causing loud vibration noise,noise no longer present

Arrived on site unit 10205to look at model WFW560CHW4 for customer complaint of unit not powering on. Found no indicator light on control. I found issue with control, I replaced control, unit tested good. Part used w11549931

Arrived on site to install previously diagnosed parts. Upon arrival installed foam gasket strips (W11159742) beneath the FC gasket. Heated and reformed gasket to the cabinet frame to ensure a proper seal around the entire perimeter. Verified gasket is now making full contact with the cabinet. Advised customer to keep the door closed for approximately two hours to allow the gasket to fully set into position. Unit is now running as designed, no leaks detected, job complete.

Arrived on site to test unit for not working properly, tested unit found failed lidlock and control, replaced control W11834063 and lid lock W11670519 and tested unit is now running as designed no leaks detected job complete

Apartment 622. Arrived onsite for refrigerator with refrigerant leak. On arrival found unit compressor not running. Replaced start device W11547180. Powered unit and unit is now functioning properly. Job complete. Management in meeting could not obtain signature.

Arrived on site to inspect ics machine GI15PDXZS0 door handle broken. Upon further inspection, I found the unit door handle had broken where the mounting screw is and the handle was in pieces. I installed and new handle and found the unit is operating as designed as the bin was full of ice. No water leaks observed during service, job completed. WP2208493B

Arrived on site to test unit KDPS324SPS0 for error code. Upon arrival customer stated unit completed one cycle successfully, however error code returned during the heating phase. Entered service mode and found F10E5 (diverter leak detected) error code stored. Cleared code and initiated a diagnostic test cycle while monitoring diverter operation. Confirmed minor leakage from the diverter section of the pump assembly. Proceeded to replace pump and motor assembly (W11460946). During post-repair testing, found replacement assembly was defective and leaking at a greater rate than the original component. Determined a second pump and motor assembly will be required to complete repair. Ordering part, rescheduled for 06/11.; ordrng 1 W11460946 (Pump and motor)

Arrived to unit 1 for control panel not working. Upon arrival found touch is unresponsive. Encoder does not toggle properly as well. Proceeded to replace W11750373 console. Tested unit and now unit is functioning as designed. No water leaks detected at this time

Arrived on site to for dryer MED7230HC3 to install previously diagnosed and ordered parts. During disassembly , I test components . Found heater is OL, and blower wheel has failed. I replaced motor W11549462, wheel WP697772, and element WP3387747. Test unit and is operating as designed . Job complete

Arrived on site to look at model MVW7232HW3 for customer complaint of noise issue. Found loose rotor bolt. I secured rotor bolt and calibrated spin cycle unit tested good no leaks.

Arrived on site for refrigerator KRFC236SPS02 that has a failed icemaker. Examined unit and found twist tray was broken off and disconnected. Did not see any evidence of a dripping fill tube. Replaced icemaker with new W11788019. Called findings into tech line for any additional recs and documentation, SR 23786512. Tech line said to reference W11832817. Srrvice pointer had no new information or steps not taken. This should resolve issue. Repair completed. No water leaks observed.

Arrived onsite for unit with failed control, f3e1 continuous drain failure. Replaced control under s153eb provision. Calibrated. Unit is now operating as designed. No leaks.

Arrived on site to test unit WRS315SDHM13 for condensation on doors. Upon arrival customer stated condensation consistently forms on the FC door. Verified complaint and found moisture accumulation near the FC door gasket. Documented condition in SD. Inspected gasket sealing and found gaskets making contact with the cabinet; however, excessive cabinet-to-liner gaps were present in both the FC and RC compartments, allowing air migration. Sealed cabinet-to-liner gaps in the FC and RC using silicone (W10841140). Used a heat gun to reform door gaskets and improve sealing against the cabinet. Advised customer to keep doors closed for approximately two hours to allow gaskets to properly set. Unit is now running as designed, no leaks detected, job complete.

Apartment 2106. Arrived onsite for washer WTW4850HW3 drain pump running continuously. Inspected and found stored error code f3e1 pressure system failure. Per service pointer and scode s153eb control needed replacement. Replaced control W11607637, calibrated and tested. Ran unit and unit is now functioning properly. Job complete

WTW4955HW3 Arrived on site for a washer, not draining, making nosies. On arrival, I verified the issue was long drain a failed control board. I replaced the part calibrated then tested product is working as its designed no water leaks visible from the main water supply.

Arrived on site for a washer MVWP575GW1 not agitating. Verified it wouldnt agitate in service mode. Also got a latch error. Installed the latch wpw10482836 and tested again. Unit was unresponsive and wouldnt enter service mode so I installed the control w11502823. Tested again but still not agitating. Found some gear oil leaking so I replaced the gearcase w11454738 and actuator w11212745. Capacitor tested good at 59. Started a normal wash until it started agitating. No other issues found.

Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis of a failed start device/capacitor, I removed and replaced the start device with capacitor and plugged the unit in and tested. The unit is operating as designed and beginning to properly cool. I recommended that the customer allow the unit to cool for at least 24 hours before placing food items inside. No water leaks observed during service, job completed. W11615506, WPW10350564

Arrived on site (Unit A) to test unit WTW5010LW1 for off-balance loads. Upon arrival customer stated unit becomes unbalanced regardless of load size. Ran a diagnostic test cycle and verified all components were properly engaging. Tested suspension system and found suspension rods worn and no longer providing proper basket stabilization. Replaced suspension (W11130362) and completed a calibration cycle successfully. Advised customer to keep load sizes below 50% of basket capacity to promote proper balance and distribution. Also recommended running periodic cleaning cycles to remove mineral buildup that may restrict basket drain holes and affect performance. Unit is now running as designed, no leaks detected, job complete.

Arrived on site to install previously diagnosed part on an electric range model KFES330TPS0. Inspected unit and work area. I replaced the control W11809827 and tested the unit. The unit began to work and operate as designed. Call complete.

WUI75X15HZ01 Arrived on site for a stand-alone icemaker not stopping making ice. On arrival, I verified the issue I ran diagnostic and found a open thermistor. I installed the new thermistor then tested product is working as its designed no water leaks visible from the main water supply.

Washer WFW560CHW4 arrived on-site. Ran diagnostics and found door lock code. Door would lock then unlock repeatedly. Door lock is faulty. Removed and replaced door lock w11565030. Retested door lock multiple times and each time it locked correctly. Unit started to wash. The washing machine is working as intended. NO WATER LEAKS OBSERVED DURING SERVICE

WDF332PAMS0 arrived on-site to dishwasher not starting. Verified start LED light was not on and start button would not work. Removed and replaced control board w11683481. Start LED came back on, pushed start button and dishwasher started. Cycle canceled, unit drained out. Dishwasher working as intended. NO WATER LEAKS OBSERVED DURING SERVICE

Arrived on site to test unit WRF767SDHZ04 for clumping ice. Upon arrival customer stated FC gasket was not sealing properly and ice clumping. Customer also reported an intermittent gurgling noise during operation. Inspected FC door gasket and found sections not sealing against the cabinet, allowing warm air intrusion into the compartment and contributing to the ice clumping condition. Used a heat gun to reform the gasket and verified proper contact with the cabinet. Advised customer to keep the door closed for approximately two hours to allow gasket to fully set. Entered diagnostics and tested individual components. Successfully duplicated the reported gurgling noise during damper control operation, indicating an issue within the damper assembly. Will need to replace damper control to resolve noise concern. Ordering part, no parts installed, customer requesting first call of the day on 06/15.; ordrng 1 WPW10479155 (Damper control)

Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis of the new part being for a double oven, I removed and replaced the console and found it showing to be for a double oven as well. I contacted techline and spoke to TJ and advised of the issue and he advised that the console for several different models and need to be programmed. I removed the new console and placed the console that was installed previously, back onto the unit then I went into diagnostics and found the correct model number and programmed the unit. Once it was programmed, I tested it in Bake mode and the unit is operating as designed. Ths customer had some issues getting it connected to Wi-Fi properly and I provided the number to the Wi-Fi team. Unit is operating as designed, job completed.

Arrived on site for a washing machine model WTW4105SW0 that will not stop spinning. Inspected unit and work area. The customer advised that the machine was in the middle of a cycle and was running a spin for over two hours when they stopped it. They said they unplugged it several times, but the unit goes to spin again and wont unlock the lid. I confirmed the customers complaint and found the unit stuck in a spin and would start spinning immediately upon turning the machine on. I found that the control was not accepting selections as well. I replaced the control W11790872 and tested the unit. The unit it began to work and operate as designed with no leaks present during service. Call complete.

Arrived on site for dishwasher not working. Upon arrival inspected unit customer stated start itton does not work. Ran diagnostics found control failure error. Unit will need a new control nee control was just received today parts informed meit has arrived. Follow up required set for6 6/10; ordrng 1 W11683481 (Control)

Arrived onsite for washer WTW4855HW3 drain pump running continuously. Inspected and found stored error code f3e1 pressure system failure. Unit would not reset. Per service pointer and scode s153eb control needed replacement. Replaced control W11607637 and calibrated. Tested unit and unit is now functioning properly. Job complete

Arrived on site for unit not spinning and dryer not drying properly. Upon arrival found dryer door switch paddle to be missing. Was able to run a vent test for the dryer and found Poor Airflow. Customer will clean vent. Ran diagnostics on the washer and found all functions working properly. Upon closer inspection found suspensions were faulty. Informed customer machine is not spinning properly because damping on suspension is causing machine to go off balance and not spin properly. Unit needs new dryer door switch and washer suspension. Ordering WP3406108 door switch and W11174583 suspension. Ordering 2 man. No water leaks detected at this time. No parts replaced. Office to reschedule ; ordrng 1 WP3406108 (Door switch) and 1 W11174583 (Suspension)

Arrived on site for complaint of drain pump running all the time. Unit was unplugged. Once power was applied the drain did start. Entered diagnostics and found F8e1, f1e1, f3e1. Pressure house is clear. Wiring checks good, replaced main control. Recalibrated and ran automatic test cycle. All components pass. Call complete

Arrived on site to vacant apartment 8206 for washer WTW4855HW3 with issue of error code on control. Upon arrival, inspected unit. Unit is plugged in and in idle mode. Model and serial tag do not match. Ran diagnostics and this unit is operating as designed. Job complete

Arrived on site for a washing machine model LSQ7030LQ0 that wont advance in the cycle. Inspected unit and work area. The customer advised the machine quit mid-cycle and wont drain or spin. I confirmed the customers complaint and found the unit had water inside of the drum. I pressed down on the lid switch with a screw driver and found the switch engage only after pressing down all the way. I gained access to the door switch assembly and found it broken. I replaced the lid switch assembly 3949247V and tested the unit. The unit it began to work and operate as designed with no leaks present during service. Call complete.

Arrived on site to repair previously diagnosed issue ui oanel display faulty. Replaced ui and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived onsite for stains left on clothes. I found the valve clogged and replaced valve. Customer also stated it makes a rattling noise, ran the unit and found the gearcase bearings making the noise. In order to repair a new gearcase, splutch, and belt are required. Ordering W11795538 gcase and office to RS for OOS part.; ordrng 1 W11795538 (Gcase)

Arrived onsite for check vent. I ran the unit and found the check vent light to not come on. After further discussion with customer i found out customer hasnt had a vent cleaning within 8 years of home ownership. Advised the customer that they have a clogged wall vent and cleaning service is needed as it operates as designed. Call complete. No parts.

ADFS2524RZ0 arrived on site to install previously diagnosed parts removed and replaced lower and upper spray arms wpw1049131, wpw1049800.Cleaned out particulate filter and mesh filter, advised customer again that they need to make sure they clean both those filters at least once a month and make sure that they scrape all large particles off of the plates and do not put anything in the dishwasher that is heavily saturated with oil or grease.This will clog the filters and also clog,The spray arms. also advise customer that they need to use a rinse aid in order to achieve proper drying of dishes.Then ran wash cycle and dishwasher filled with the proper amount of water And spray arms sprayed water evenly throughout the dishwasher.Dishwasher is working as intended.No leaks detected at the time of service

Arrived on site to install ordered parts on a venthood UVL6036JSS2. Used 4 lights w11800238. Unit is operating as designed now. No other issues found.

Arrived on site to install new float assembly. Installed the new float and proceeded to test the dishwasher for proper operation. During testing, found the sump and motor assembly was not functioning and the unit was unable to circulate water. Removed and replaced the defective sump and motor assembly. Reassembled the unit and performed a complete operational test cycle. Verified proper water circulation, drain function, and overall operation. Inspected unit for leaks during and after testing and found no leaks present. Unit is now operating as designed. Job complete.

Arrived on site for washer always running cold water. Stacked combo unit. Replaced main control. Cold water still starts up right away. Replaced failed water valve. Verified operation. Call complete.

Arrived onsite for new control board. Control board manufactured 04/26. Replaced the W11603810 cntrl and calibrated. Unit now operates as designed and no leaks are present. Call complete.

Arrived on site to test unit KUIX505ESS2 for no ice production. Upon arrival customer stated condition had not changed and unit was still producing very thin ice. Ran a max ice cycle, after approximately 10 minutes compressor disengaged and released only a 1/4-inch ice slab. Further inspection revealed water level during fill was approximately 3/4 inch below the overflow. Contacted SW for assistance, verified incoming water pressure at 40 PSI and confirmed no change in fill performance with the filter removed. Based on test results, was advised to replace recirculation pump. Proceeded to replace recirculating pump (W11542867) and retested unit. Observed proper water circulation across the evaporator plate and verified short-cycling condition was eliminated. After approximately 19 minutes of operation, unit released a 5/8-inch ice slab. Unit is now running as designed, no leaks detected, job complete.

Arrived on site for icemaker not dispensing ice. Upon arrival inspected unit found unit is making ice but chute on ice maker container is faulty and will need to be replaced. Ordering icemaker container return set6/9; ordrng 1 W11759677 (Ice container)

Arrived on-site for washing machine leaking water. Ran test cycle found water is occurring from the top. Removed, valve and found fill tube on valve not secured properly. Secured, valve.GC recommended still trplacing. Part has not been received yet office to reschedule once part is received. ; snapped 1 QuickPics

Arrived on site to look at model WTW4855HW3 for customer complaint of unit running drain pump constantly. Found issue with the control board. I replaced control under S153EB, calibrated and tested, unit tested good,no leaks. Part used w11607637

Arrived on site for range WFES3030RS0 with no power. Customer unavailable and does not have warranty information accessible. Unit likely experiencing nuisance tripping. Customer will call back if needed with warranty info available.

Arrived on site for a washer WTW4816FW3 draining continuously. Verified the issue and the serial number. Replaced the control w11603810 and ran a calibration cycle. Also ran a full factory cycle without any issues or leaks.

Arrived on site for no ice. Removed top cover found broken wire on grid cutter, ran diagnostic pump shutting off water fill early unit passed all other diagnostic test. Replaced recirculating pump, grid cutter and bin thermistor ran diagnostic all test passed. W11542867,wpw10919199,wpw10511923

Arrived on site to look at model WDF332PAMS0 for customer complaint of unit starting cycle on its own and start button not working. Found issue with the control board. I replaced control, unit tested good. Part used w11683481

Arrived on site for no ice. Found icemaker tray warped diagnosed a defective icemaker, installed a new icemaker ran harvest test passed icemaker filled with water no leaks. W11700250

Arrived onsite for unit agitation noise. WTW5100HW3. Listened to video recording. Based on sounds, replaced actuator W11481722 and cam W10721967

Arrived on site for no ice. Removed ice bin found ice maker tray stuck mid cycle will not rotate during reset,tested auger motor found shaft hard to spin. Reolaced the icemaker, auger motor coupling,ran harvest test passed icemaker filled with water no leaks, tested auger motor unit working as designed. W11700250,w11671282,wpw10169511

Arrived on site for a washing machine model MHW6630HC0 that is not draining. Inspected una and work area. The customer advised that theres not a lot of water left over, but they are still having clothes come out wet. I gained access to the drain pump filter and did not find any debris in the drain filter. I ran the unit through diagnostics and found an F0 E2 (oversuds) error code. I ran the unit through a diagnostic cycle and found the unit working and operating as designed. I checked the customers spin settings and found the spin was set for no spin on the normal wash cycle. I asked the customer which settings she uses, and she advised she normally runs the normal cycle. I showed the customer the issue and advised she will need to make sure the spin option is not set for no spin prior to starting the cycle. The unit is working and operating as designed with no leaks present during service. Call complete. No parts were installed.

Arrived on site for refrigerator WRS571CIDM01 not producing ice. Examined unit and tested. Found unit cycles, but will start making loud clacking sounds when it resets due to losing home position. Replaced icemaker with new W10873791. Tested and confirmed proper operation.

Arrived on site. Lowered fresh good temp and recommended not placing items near vent,found broken latch on filter housing diagnosed a defective filter housing, replaced housing assembly turned on water source ran water dispenser checked tubing and connections no leaks. W11162042

Arrived on site to install previously diagnosed and ordered part per previous technician. I installed the pump and motor, door gasket, valve, junction box, toe kick and insulation. I reassembled and tested the machine and it is now operating as designed. No water leaks observed during service. W11175771 W10902372 W11167239 W11763736 W10831329

Arrived on site to unit 3914 for no ice. Removed icemaker assembly found ejector rake stuck on housing diagnosed a defective icemaker, installed a new icemaker powered unit on icemaker filled with water no leaks. W11692144

Arrived on site to inspect washer model MVW6200KW3 not progressing passed sense. Upon further inspection I placed the machine into diagnostics and observed error code F7E7. I gained access to the underside of the washer and found that the capacitor had failed and leaked. I replaced the capacitor and reassemble and tested and the machine is now operating as designed. No water leaks observed during service. W11395618

Arrived on site to look at model MVW4505MW2 for customer complaint of unit tripping the breaker during large loads during spin cycle. Found issue with the capacitor. I replaced capacitor, tested unit, unit tested good. Part used w11395618 if problem continues, will need to replace the breaker.

Arrived on site for black residue coming out of the washer. Upon arrival removed softener cap and found solidified softener. Customer confirmed that was the residue found in the washer. Advised customer if softener is needed, diluted with hot water or vinegar half and half. Customer runs Clean Washer cycle almost every week to a month. Unit is functioning as designed. No water leaks detected at this time . No parts needed

Arrived on site to test unit WRS588FIHZ06 for no ice production. Upon arrival customer stated unit has been serviced multiple times by different companies and the ice maker has been replaced several times, however ice production has never been restored. Entered service mode and ran Test 45. Ice maker initiated harvest and began rotating the tray, but upon opening the door, the ice maker stalled in the break position and would not complete the cycle. Further inspection found ice buildup around the ice maker caused by a deformed fill funnel allowing water to splash during fill operations. Based on testing and intermittent operation, suspecting an internal break in the FC door harness resulting in intermittent loss of voltage and communication to the ice maker assembly. Recommend replacing FC door to resolve concern. Ordering part, no parts installed, office to reschedule.; ordrng 1 W11616484 (FC door stainless)

Arrived on site to test unit KDTM404KPS0 for not working. Upon arrival customer stated unit had no power. Verified complaint and found no power present at the appliance. Tested outlet and confirmed no voltage supplied to the unit. Inspected electrical panel and found breaker tripped. Reset breaker and restored power to the dishwasher. Tested operation and verified all functions returned. Ran a diagnostic test cycle with all components properly engaging and no faults present. Unit is now running as designed, no leaks detected, no parts installed, job complete.

Arrived on-site for a refrigerator that has moisture in the refrigerator section. Inspected unit and work area. The customer advised that the unit stays cold, but they are still having issues with moisture in the refrigerator section. I confirmed the customers complaint. I gained access to the refrigerator evaporator and found no issues with defrost. I called Whirlpool Techline and spoke to Edwin SR# 23768262. He had me send him several photos of the moisture build-up, evaporator, and cabinet. He advised that based on the fact this has been an issue since they first trip and whats been replaced and worked on, he didnt have any further advisement on repair. He advised that the unit would be sent to the review team for further assistance and to let the customer know that Whirlpool would be in contact with me or the customer, depending on the next steps. Call complete. No parts were installed, and no leaks were present during service.

Arrived onsite for drain pump failure. WDP540HAMZ4. Found bad drain pump windings. No obstruction. Repalced pump W10876537. Unit is now operating as designed. No leaks

Arrived on site for washer WTW4855HW3 stuck in drain. Found unit falls under S153EB pointer for control replacement. Installed new W11607637 control and tested. Verified proper operation. No water leaks observed.

Arrived on site to replace previously diagnosed parts. Upon arrival replaced filter housing (W11162042), inlet and outlet tube (W11162040), (W11162036). Restored water supply and thoroughly tested dispenser and ice maker operation. Verified proper water flow through the filter housing assembly and monitored all repaired connections for leaks. No leaks were present. Unit is now running as designed, no leaks detected, job complete.

Arrived on site to inspect washer model WTW8127LC3 continuously running the drain pump. Upon further inspection I plugged in the machine and found it to be stuck in a continuous drain. I attempted to power cycle and override the drain however I could not get it out of that state. I checked the pressure hose and found it to be without fault. The control has failed and will need to be replaced. Im ordering the control. Office to schedule return service. No water leaks observed during service. ; ordrng 1 W11834063 (Control)

Arrived on site for refrigerator not cooling. Found refrigerator temp at 59f. Lots of moisture on refrigerator ceiling. Found freezer packed with food. Got a reading of -10. Asked for food to be removed, found return air frozen over due to lack of air flow. Too much food. Plastic bags stoped back vents . Found the foam for air tower broken. Verified drain is not clogged, cleared ice from return air. Ordering air tower, advised customer to have freezer empty and defrosted on return visit. Office will call to schedule. ; ordrng 1 W11126274 (Air tower)

Arrived on site for washer leaking and door latch bad. Replaced failed door latch. Ran automatic test cycle. All components pass. No leaks. Call complete.

Arrived on site to install previously diagnosed and ordered part. Due to the ice maker assembly failing and the tray falling off of the housing, I removed and replaced the ice maker and tested. The unit is operating as designed and no water leaks observed during service, job completed. W11788019

Arrived on site to complete repair of the microwave. Removed the microwave from its mounting location and safely disassembled the unit to access the high-voltage components. Replaced the magnetron, capacitor, diode, and transformer as previously diagnosed. Reassembled the microwave and reinstalled it in its original location. Performed operational testing by running multiple heat cycles and verified proper heating performance, normal operation, and no abnormal noises or faults. Unit is functioning as designed. Job complete.

Arrived on site to look at model WTW5000DW0 for customer complaint of noise issue and not starting a cycle. Found issue with actuator and splutch. Parts needed will be w10721967 and w10913953

Arrived on site for a gas range model WFG505M0MS0 that is flashing an F3 E0 (oven sensor open) error code. Inspected unit and work area. I checked resistance off of the oven sensor and found 1.082 k ohms. I went ahead and replaced the temperature sensor WPW10181986, per the previous technicians advisement, and tested the unit. I found the unit still flashing the F3 E0 error code. I checked resistance at the control to the temperature sensor and found similar readings indicating an issue with the control. I replaced the control W11805525 and tested the unit. The unit began to work and operate as designed, reaching preheat at 350 degrees without throwing an error. Call complete. No gas leaks were detected during service. ; O-emld tckt

Arrived on site to replace previously diagnosed part. Upon arrival replaced control (W11683650) and tested, all buttons are now functioning and unit is running as designed, no leaks detected, job complete.

Arrived on site to replace handle and screws. Replaced handle and screws test unit and unit test good job complete.

Arrived on site for drain pump constantly running ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site to look at model KBFN502ESS02 for customer complaint of lights not working. I replaced all modules under s84638 unit tested good. Parts used w11632139 x4

Arrived onsite for unit not making ice. On arrival customer stated she was going to call to cancel because unit was making ice. Customer will monitor

WED4307SW0 Arrived on site from previous tech visit to install part. I installed the control board then tested product is working as its designed.

Arrived on site to diagnose a range with a foreign object visible between the oven door glass panels. Inspected the door assembly and found a piece of packing tape lodged between the inner and outer glass. Removed the packing tape and verified that no damage was present to the glass or door components. Reassembled the door as needed and tested unit operation. Unit is functioning properly and operating as designed. Job complete.

Arrived on site to diagnose a dishwasher that was not starting. Verified the unit was receiving proper power and attempted to start a cycle. Found the Start button was unresponsive and the dishwasher would not initiate operation. Accessed and tested the main control board and found the board had failed internally due to a shorted component, preventing proper communication and operation of the user interface. Replaced the defective control board and reassembled the unit. Performed operational testing by starting multiple cycles and verifying proper response from all controls. Dishwasher started and operated normally with no further issues found. Unit is now functioning as designed. Job complete.

Arrived on site to apartment 2115 with issue of not draining, upon arrival test unit and found drain pump not responding. I test resistance of drain pump and is out of range. Need to replace drain pump. Replaced drain pump W11399437. Test unit and drain pump runs and stops. Found issue with harness . I replaced harness W11643701. Test unit and is now operating as designed. No leaks are present. Job complete

Arrived on site for unit stopping mid cycle. Upon arrival found no stored error codes. Proceeded to run diagnostics and found hot and cold water lines were reversed. All other components check normal. Suspecting water lines reversed will causing machine to detect improper temperature causing machine to fail intermittently. In addition since no error codes were stored, proceeded to replace W11790872 control to reset the machine and corrected water lines. Ran diagnostics and calibration. Unit is functioning as designed. No water leaks detected at this time

Arrived on site to look at model WTW4105SW0 for customer complaint of unit leaking water. Found leak coming from valve, ordering valve. ; saved tckt

Arrived onsite for water leak at the tubing joints WSF26C3EXB01. Repaired securing new couplers. Unit is now operating leak free tested joints under pressure, no leaks. WP2300868, WP4373559, WP2198677

Arrived on site for a refrigerator PSD262LHEB not cooling properly. Unit was working when I showed up. Inspected the evaporator and found a good frost pattern. Fans are working and the temps are good. Customer stated that when it works it works good but sometimes he has to reset it to get it cooling. Installed the control w11227239 for good measure. Customer also said that he could hear the compressor trying to start sometimes. If the problem persist we will need a start device. No other issues found.

Washer WTW5010LW0 arrived on site to install previously diagnosed part. Removed and replaced strike w11513250 Tested. Washer and door locked properly, and washer started to fill. Canceled cycle and drained. Washer working as intended. No leaks detected.

Arrived on site for an electric dryer model WED4815EW1 that is not drying clothes. Inspected unit and work area. The customer advised the unit tumbles but does not heat. I checked voltage and found proper voltage and polarity. I checked heating components and found the thermal cut-off open, casuing the issue. I found the heater was not grounded to the heater housing or sagging. I replaced the thermal cut-off W01900067. I tested the unit and found the unit tumble and heat but found a massive airflow issue potentially causing the failure. I did not find lint inside of the vent hose and found temperatures fluctuating between a 118F. And a 165F, averaging a temperature of a 142F with the vent hose removed. I advised the customer to have their vents cleaned prior to further use. The unit is working and operating as designed. Call complete.

Arrived on site for icemaker not working. Upon arrival inspected unit tested unit for harvest icemaker is no longer harvesting. When trying to replace icemaker found ice maker bracket seized and wont come off. Tried removing icemaker bracket for over 30 minutes but will not come off. Will have to replace ice maker bracket in order to make full repair ordering part office to reschedule ; ordrng 1 W11366298 (Ice maker bracket)

Arrived on site for laundry center CGT9100GQ1 with issue with dryer. Upon arrival unit gas e26 code for communication loss. Per tech sheet, I cleared error code and power cycled unit. Test unit and is now operating as designed. Unit had a glitch in control that was cleared successfully. Job complete