We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78738
Luis
Job Details: 08/16/2022
"Arrived on site for a defective compressor. Replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Austin, TX 78758
Luis
Job Details: 08/16/2022
"Arrived on site for a defective compressor. Replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on on checked low side pressure good."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Austin, TX 78757
Luis
Job Details: 08/16/2022
"Arrived on site for cooling complaint. Per customer food will defrost in freezer and refreeze and fresh food section freezes. Removed evaporator cover no traces of dye frost on evaporator compressor making odd high pitch noise. Diagnosed a weak or insufficient compressor,ordering a new compressor; ordrng 1 W11407409 (Evaporator) and 1 Wpw10143759 (Drier uv) and 1 W11480426 (Compressor) and 1 W11506635 (Access valve) and 1 2hrs (2 hrs) and 1 Lockringkit (Lockring kit)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Austin, TX 78741
Matthew
Job Details: 08/16/2022
"Arrived onsite for dishwasher leaking periodically. Upon arrival ran normal cycle and let run as a secondary repair was being made. Unit ran for over 35min and had no sign of any leak. Customer stated occasionally he finds a puddle on the floor at the corner of the dishwasher. After thorough inspection and checking detergent use, concluded that the leak may be due to improper loading of certain items, larger pot, pan, cutting board. Customer will monitor. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model KGSS907SSS02
Near Austin, TX 78704
Matthew
Job Details: 08/16/2022
Arrived onsite for range not turning on. Upon arrival unit was unplugged and door was locked. Powered unit and showed communications error on display. Shortly after smelled burning and saw smoke. Unplugged the unit for safety. Removed panel to inspect and found small fire had occurred in the controls area. Main board and wiring harness are fried. Harness is no longer available. Notified customer a good repair cannot be made. Customer will seek replacement. Only collecting service fee.job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78704
Matthew
Job Details: 08/16/2022
"Arrived onsite for refrigerator dispensing warm water. Upon arrival inspected unit. Freezer and fridge compartment are ideal. No issues with internal temperature. Found that unit does not have traditional reservoir tank. Capacity for cold water is 1-2 classes before line is emptied, then incoming water is room temperature. Customer will supplement with ice. Customer was used to older fridge with tank. Notified customer that unit is functioning as designed. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Austin, TX 78703
Matthew
Job Details: 08/16/2022
"Arrived onsite for washer not dispensing detergent properly, constantly showing low detergent. Upon arrival inspected unit. Found preset to load and go, however not using the load and go dispenser tank. Instructed customer on loading and cycle selections. Unit is functioning properly. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Austin, TX 78731
Matthew
Job Details: 08/16/2022
Arrived onsite for refrigerator noise. Upon arrival inspected unit. Customer stated unit was recently installed but not positioned correctly. Found unit needed leveling and right door adjustment. Made adjustment and tested. Customer also wanted internal temperature checked. Used thermal coupling to monitor temperature. Temperature in both compartments is in range. Unit is now functioning properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Austin, TX 78750
Matthew
Job Details: 08/16/2022
Arrived onsite to replace faulty heating element per Whirlpool - Special Project S17304. Replaced element and tested. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Austin, TX 78745
Matthew
Job Details: 08/16/2022
"Arrived onsite for washer not completing cycle, staying locked and water in the tub. Upon arrival inspected unit. Tilted unit and inspected underneath. Harness seemed to be ok but when I unplugged the pump and plugged it back in it began to energize and drain the water out. Also completed a drain and spin correctly. Ran a diagnostics test and failed in the drain stage. Moved wiring and tested, the drain pump began to operate again. Codes stored were F9E1- long drain and F3E2 pressure system fault . Pump is receiving intermittent power. Ordering control and harness. Bringing back pump. ### ; ordrng 1 W11590868 (Lower harness) and 1 W11543994 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Austin, TX 78717
Paul
Job Details: 08/16/2022
"Arrived onsite to inspect washer not draining. I put the unit into service test mode and ran a service test and the drain and pump turned on. However, the unit would not spin during the spin or agitate cycle. Tested voltage on motor and I read 24v from L1 to N. I read 120v from L1 to ground. Tested it at the control and had the same result. R/R the electric control and the unit began operating as designed. I ran a final service test and everything is now working as intended. No leaks observed during service. Call complete.Appt 6113"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Austin, TX 78728
Paul
Job Details: 08/16/2022
Arrived onsite to inspect no power to washer. I found the washer completely unresponsive. I found 12v from the main control to the console. I reseated the molex from the UI to the main control and tested the unit. The unit is now functioning as designed. I instructed the CX to connect the unit to WiFi and purchase a serge protector. No leaks observed during service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Round Rock, TX 78681
Paul
Job Details: 08/16/2022
Arrived onsite to install previously diagnosed and ordered parts. R/R ice container and right door gasket. I used my heat gun to straighten out the door gasket after it was installed. Gasket sealing properly. No leaks observed during service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Round Rock, TX 78681
Paul
Job Details: 08/16/2022
"Arrived to inspect no cool in both FC and RC. I plugged in the unit and the compressor turned on as designed. I tested the Amps on the compressor while running and it was 0.74. Ordering compressor (W10507884) drier UV WPW10143759, and coupler W10913906. Office to RS.; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier UV) and 1 W10913906 (Access valve)"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
Scott
Job Details: 08/16/2022
"Arrived on site for range turning on and beeping bye itself. Ran diagnostics got stuck keypad error. Replaced control. Tested keypad , everything checked normal. Called safety, same ref #. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Austin, TX 78758
Scott
Job Details: 08/16/2022
Arrived on site for fridge not cooling . Found freezer is cooling properly and making ice . Found vent holes only to fresh section iced over . Steamed out vents . Ran diagnostics all checked normal. No draining issues . Ran harvest on ice maker . Couldnt duplicate icing of vent holes . Instructed customer to monitor over next few days to see if any leaking or icing occurs . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78757
Scott
Job Details: 08/16/2022
"Arrived on site , replaced heater . Ran diagnostics to whirlpool specs. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Austin, TX 78758
Scott
Job Details: 08/16/2022
"Arrived on site for washer vibrating and making loud noises . Ran diagnostics during high spin ,washer was making a loud squealing noise. Ordering gearcase, and slider . No water leaks detected at time of service. Call to set return ; O-emld tckt"
We serviced a
WHIRLPOOL OVEN
Model WEE510S0FS2
Near Austin, TX 78758
Scott
Job Details: 08/16/2022
Arrived on site for unit not responding to touch commands . Ran diagnostics and got keypad error code . Ordering control . Call to set return.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78723
Scott
Job Details: 08/16/2022
"Unit is in maintenance room. Found unit frosting up at evap. Fan is working . Ordering control ,heater and harness . Maintenance is going to defrost unit. Call to set return ; ordrng 1 W11478197 (Control) and 1 W11400747 (Heater defrost)"
We serviced a
WHIRLPOOL FREEZER
Model MFF2258FEZ07
Near Austin, TX 78756
Scott
Job Details: 08/16/2022
"Arrived on site for ice maker not making ice . Ran harvest , Im would harvest but not activate valve . Replaced valve and IM . Still not activating valve . Ordering both lower harnes and and evap harnes . Call to set return ; ordrng 1 W11321360 (Control) and 1 W11305541 (Evap harness) and 1 W11525276 (Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Copperas Cove, TX 76522
Tyler
Job Details: 08/16/2022
Arrived on site for dishwasher leaking upon arrival confirmed issue. Found no errors but after further testing I found large chewed up break in drain line under unit from rodents. I formed customer repairs wouldnt be covered under warranty due to nature of damage. Called techline and reported findings. Customer wants to contact whirlpool before proceeding. Call complete
We serviced a
WHIRLPOOL RANGE
Model JGS9900CDB01
Near Temple, TX 76501
Tyler
Job Details: 08/16/2022
Arrived on site for range giving off carbonm Monoxide and not allowing front right burner to work correctly. Upon arrival confirmed issue. After further testing I found front right burner ignition not seated properly and corrected issue and found burner lighting as designed. I then found cause of gas smell and carbon monoxide due to failing igniter in oven. Replaced and tested bake igniter. Found oven functioning as designed with no leaks. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Killeen, TX 76542
Tyler
Job Details: 08/16/2022
Arrived on site for refrigerator not cooling properly. Upon arrival confirmed issue and found defrost problem. After further testing I found thermistor values at 44k (fc buried in ice) and 3k (rc). Found loose harness connections at fc harness. Found unit could defrost properly once connectors were corrected. Informed customer to allow 24 hrs to stabilize temps. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Killeen, TX 76542
Tyler
Job Details: 08/16/2022
"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. Found amperage to unit under .2 amps with little to no frost pattern, found possible lowside leak. Will need ### once availability of parts is known; ordrng 1 W11225065 (Compressor) and 1 W11262991 (Drip pan) and 1 W11186306 (Evap coil) and 1 Unknown (Sticky pads drip pan) and 1 R600kit (R600 kit) and 1 Nitrogenkit (Nitrogen kit) and 1 Lokrings (Lokring kit) and 1 Unknown/Couplers (Sizes photoed in job 350668)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Killeen, TX 76542
Tyler
Job Details: 08/16/2022
"Arrived on site for refrigerator not cooling correctly. Upon arrival confirm complaint and after further inspection found that the evaporator coil had no ice moisture buildup or coolness to the touch of any kind. I then found the amp draw to the compressor was 0.22 and the compressor was barely able to run with 120 V supply to it. Found that the unit is going to require a sealed system repair including all or 600 equipment needed for repair. Spoke with PR in the office and was instructed to allow PR to order parts required for needed repair ### once availability of all parts is known?; ordrng 1 W11370574 (Compressor) and 1 W11368877 (Evap coil) and 1 W11559685 (Drip pan) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 Lokringkit (Lokring kit) and 1 R600kit (R600 kit, couplers: Access stub side of compressor 8.5, suction side 8-7.7 suction line, Discharge side 6.8-discharge line 4.5; ordrng 1 Cnote (Just need couplers added to previously ordered ss parts)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Killeen, TX 76542
Tyler
Job Details: 08/16/2022
"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. Found amperage to unit under .2 amps with little to no frost pattern, found possible lowside leak. Will need ### once availability of parts is known; ordrng 1 W11225065 (Compressor) and 1 W11186306 (Evap coil) and 1 W11262991 (Drip pan) and 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen) and 1 Unknown (Drip pan sticky pads) and 1 Unknown/couplers (Photos for sizes in 350668)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Killeen, TX 76549
Tyler
Job Details: 08/16/2022
Arrived on site for dishwasher not draining. Found no clogs or drain motor failure. Found ACU sending stable power supply b7t unit showed f9e1 in diagnostics again. Called techline and spoke with Rich sr#7734367579. Was instructed to order new sump asm and replace drain with it as a whole. ### once availability of parts is known.; ordrng 1 W11460946 (Sump)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Round Rock, TX 78681
Vincent
Job Details: 08/16/2022
"Arrived on site for dishwasher, inspected unit and work area. Gained access to element to replace with new and improved one. Tested unit and its now operating as designed. No leaks observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Round Rock, TX 78681
Vincent
Job Details: 08/16/2022
"Arrived on site for dishwasher leaking, inspected unit and work area. CX explained that washer is still leaking from last visit. I tested unit and found spray arms clogged and not moving and that can cause the dishwasher to leak if its spraying at the correct direction. I advised CX to replace the spray arms and door gasket. CX declined any repairs. Job completed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Cedar Park, TX 78613
Vincent
Job Details: 08/16/2022
"Arrived on site for dishwasher, inspected unit and work area. Gained access to heater element and replaced with new and improved one. Tested unit in diagnostics and unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cedar Park, TX 78613
Vincent
Job Details: 08/16/2022
"Arrived on site for dryer, inspected unit and work area. CX explained unit was sparking from the back while in use. I inspected the wiring at the terminal block and found the L2 touching the cover of the wires that made it ground and weld each other. I had notes to call safety so I spoke to John SR#7734307844 an I explained the issue came from installation, he said it would no be covered under warranty due to install. I explained to CX and he will contact the company who he bought it from. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cedar Park, TX 78613
Vincent
Job Details: 08/16/2022
"Arrived on site for dishwasher, inspected unit and work area. Gained access to replace heater element with new and improved one. Tested unit after replacement. Unit is now operating as designed. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near San Marcos, TX 78666
Andrew
Job Details: 08/16/2022
"Arrived on site to replace console and switch membrane. Verified parts were needed. Replaced parts, unit working as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near New Braunfels, TX 78130
Andrew
Job Details: 08/16/2022
"Arrived on site to test unit for not washing properly and wet clothes at the end of wash cycles. Found a pecan had worked its was into belt cover popping belt off. Replaced cam and reattached belt, unit working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near New Braunfels, TX 78132
Andrew
Job Details: 08/16/2022
"Arrived on site to replace element per special project. Replaced element, unit working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near Cedar Park, TX 78613
Vincent
Job Details: 08/16/2022
"Arrived on site for dishwasher, inspected unit and work area. CX complaint was dishwasher leaking. I inspected unit and found it leaking from the diverter and possibly from the main seal. I replaced the sump and motor and tested. Unit is now operating as designed. No leaks observed during service.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near New Braunfels, TX 78130
Andrew
Job Details: 08/16/2022
"Arrived on site to test unit for not washing properly and wet clothes at end of wash cycle. Found drain pump wire was cut. Installed butt connection and swapped control as a precautionary. Tested unit and found actuator not engaging. Replaced actuator, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Cedar Park, TX 78613
Vincent
Job Details: 08/16/2022
"Arrived on site for refrigerator not cooling, inspected unit and work area. Tested temperatures RC 54? FC 3?. CX explained there was a previous company that changed the control board. I tested all components in diagnostics and found everything working except for the thermistor not reading correctly witch cant cause intermittently evap fan. Spoke to thechline Scott SR7734366231 and advised to change thermistor witch is part of the fan scroll. No leaks observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78717
Vincent
Job Details: 08/16/2022
"Arrived on site for refrigerator masking noises. Inspected unit and work area. CX explained it would make loud noises for a couple of seconds, I could not duplicate the noises. For what the CX explained I think its going to be the water valves, Im going to order them and office to schedule to return on the 08/23/22 AM. No leaks where observed during service. ; ordrng 1 WPW10341320 (Valve) and 1 W11512399 (Inlet valve)"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430IM02
Near Cedar Park, TX 78613
Vincent
Job Details: 08/16/2022
"Arrives on site for microwave, inspected unit and work area. Entered in diagnostics and found stored error codes F6E8, F1E6. Followed tech sheet instructions and replaced appliance manager. Tested and nothing changed. Called thechline and spoke to Bruce SR#7734371122 and recommended to change the UI. Will have to order the part. Office to schedule when parts are available. Job completed.; ordrng 1 W11460596 (Console)"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS0
Near Pflugerville, TX 78660
Wesley
Job Details: 08/16/2022
Arrived onsite and found microwave not starting heat cycle due to cam that had slipped position. Repaired by resetting cam and tightening interlocks. All checks good. Unit is now operating as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QKW00
Near San Marcos, TX 78666
Andrew
Job Details: 08/16/2022
Arrived on site to test unit for intermittent ice production. Found valve is not closing properly causing weeping and full tube to freeze over. Also found filter head was leaking. Recommended replacing both parts Advised customer to leave water off to unit to prevent cabinet and flooring damage.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Pflugerville, TX 78660
Wesley
Job Details: 08/16/2022
Arrived onsite and installed the latch to repair. Unit is now operating as designed. Found drain hose disconnected from cabinet. Reinstalled.
We serviced a
KITCHENAID MICROWAVE
Model KEMC308KSS04
Near New Braunfels, TX 78132
Andrew
Job Details: 08/16/2022
Arrived on site to test unit for microwave not turning on. Found unit prompting to close door when door closed and attempting to start. Found control not recognizing switch state.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Austin, TX 78754
Wesley
Job Details: 08/16/2022
Arrived onsite and installed the new tub. Unit is now spinning smoothly. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near New Braunfels, TX 78130
Andrew
Job Details: 08/16/2022
"Arrived on site to test unit for FC light not illuminating. Spoke with MS and repair would be covered per special project S191AQ. Replaced module, unit working as designed. No leaks detected.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Manor, TX 78653
Wesley
Job Details: 08/16/2022
Arrived onsite and fulfilled the SP heater replacement Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Manor, TX 78653
Wesley
Job Details: 08/16/2022
Arrived onsite for concerns with control function and cooktop burners not performing as expected. Tested function of unit and verified proper operation. Provided customer instruct on design and use and care. All else checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pflugerville, TX 78660
Wesley
Job Details: 08/16/2022
Arrived onsite and fulfilled the SP heater replacement. All checks good.
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near New Braunfels, TX 78130
Andrew
Job Details: 08/16/2022
"Arrived on site to test unit for not cooling properly. Found compressor struggling to engage. Recommend replacing defective compressor. Needing 2hrs, SS tech and r600 components. ###. ; ordrng 1 W11599968 (Compressor) and 1 W11109499 (NonUV) and 1 W11598145 (Inverter box) and 1 W11592058 (Thermostat) and 1 Nitrogen (Nitrogen) and 1 Lokringkit (Lokring kit) and 1 R600kit (R600 kit)"
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Pflugerville, TX 78660
Wesley
Job Details: 08/16/2022
"Arrived onsite for dryer noise concern. Unable to replicate symptom while onsite, however advised customer that the repair kit should cover the squealing. they had experienced. Advised customer on repair option of repair kit ; ordrng 1 4392067 (Repair kit)"
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near New Braunfels, TX 78130
Andrew
Job Details: 08/16/2022
"Arrived on site to test unit for humming and not operating. Found drive motor seized. Checked tension on chain and was extremely tight. Loosened drive chain but motor is shot. Also found start button not engaging properly. Recommend replacing drive motor, switch assembly and ordering grease. ###. ; ordrng 1 W10439651 (Drive motor) and 2 675351 (Grease)s and 1 WP9871824 (Switch assembly)"
We serviced a
WHIRLPOOL RANGE
Model WFE500M4HS
Near Austin, TX 78754
Wesley
Job Details: 08/16/2022
Arrived onsite and replaced hinges and black guard. Found one of the hinges bent and damaged. Upon installation. Ordering hinges again to repair. ; ordrng 2 W11223459s
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Marion, TX 78124
Andrey
Job Details: 08/16/2022
"Arrived on site to test unit for long drain error code, tested unit found no restriction in drain hose, cleared pressure dome and drain pump filter, ran diagnostics cycle and all tested good but getting still getting F9E1 error, do to this intermittent issue recommend to replace pressure switch. replaced switch, ran diagnostics cycle, the error is no longer present, advised customer that is issue persists a control will be needed, no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Marion, TX 78124
Andrey
Job Details: 08/16/2022
"Arrived on site to replace Heating Element - SP W11540964 - Special Project S17304 , replaced heater tested unit, unit now running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Seguin, TX 78155
Andrey
Job Details: 08/16/2022
"Arrived on site to test unit missing parts, tested unit found gasket has popped out in multiple spots, applied silicone and installed gaskets back, advised customer to gently open the door next 24 hours to allow silicone to dry, no other issues found job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Seguin, TX 78155
Andrey
Job Details: 08/16/2022
"Arrived on site to replace previously diagnosed replaced drain pump but drain pump and water valve will not engage , exposed control and retention clip from brown wire connection is missing/ broken off, replaced control, tested unit unit now functioning properly, no leaks detected job complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Seguin, TX 78155
Andrey
Job Details: 08/16/2022
"Arrived on site to test unit for no cool, tested unit found evaporator completely frozen over, heater is activating, exposed evaporator and found only the bottom is getting defrosted but not the top, heater is good, thermistors are in range, replaced control box due to short defrost cycles, unit is now running as designed no leaks detected job complete"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Seguin, TX 78155
Andrey
Job Details: 08/16/2022
"Arrived on site to replace previously diagnosed screw and oven bottom pan, replaced parts unit is now functioning properly, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Marion, TX 78124
Andrey
Job Details: 08/16/2022
"Arrived on site to test unit for noise , customer stated that the noise was coming form the back control panel unit has been unplugged for a week and is fully defrosted, powered unit back on and found the deli UI has not power removed UI and found water in it, before proceeding with further diagnostics, gave customer the statement to read, do to the issue already effecting the control boards and user interfaces do not recommend proceeding with repai
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ00
Near Marion, TX 78124
Andrey
Job Details: 08/16/2022
"Arrived on site to test unit for low ice production, found E2 error code for RC ice maker, lost home position, and FC ice maker turns itself off at time during harvest, customer just want to fix the FC ice maker, ordering FC ice maker with harness and RC ice maker due to customer might decide to proceed repair, ordrng 1 W11294907 (RC ice maker) and 1 W10886939 (FC ice maker) and 1 W10886933 (Ice maker harness)"
We serviced a
KITCHENAID OVEN
Model KEBS209BSS01
Near Kyle, TX 78640
Andrey
Job Details: 08/15/2022
"Arrived on site to test unit for display issues, customer stated that the lights on display are hardly visible, tested unit found lights are dim some spots are brighter then the other, will need console to fix issue, ordering console, ### ; ordrng 1 W10570022 (Console)"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Buda, TX 78610
Andrey
Job Details: 08/15/2022
"Arrived on site to test unit for unit not shutting off, customer stated that the unit would fill non stop and cause it to over fill, causing property damage, tested unit found pressure switch failure, manually filled with water activated drain pump but water draining really slow, unit is stacked in a tight room and the dryer will need to be removed from room to inspect unit further, called safety to report my findings, got authorization to replace control, pressure switch, drain pump and water valves and two men on return visit M13VRX0WPL2, customer also stated that he will need the property damage covered, due to incorrect installation of unit customer will need to go through his home warranty if home warranty does not cover then customer will need to call safety, ordering control ### ; ordrng 1 W11322901 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Hutto, TX 78634
Cliff
Job Details: 08/15/2022
"Arrived on site to diagnose a dryer with long dry times. Found external venting clogged preventing airflow through unit. Advised customer and property manager of issue and recommended DVW to correct venting issue. No further repairs needed for dryer itself, but unit cannot be used until airflow is restored."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Hutto, TX 78634
Cliff
Job Details: 08/15/2022
Arrived on site to diagnose a washer that customer was having trouble getting it to respond. Found no errors saved in diagnostics and unit fully functional. Advised customer on electrostatic panel operation. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Pflugerville, TX 78660
Cliff
Job Details: 08/15/2022
Arrived on site to diagnose a dryer that is not turning on. Found wall outlet neutral connection gapped too wide and outlet will need to be replaced to correct issue.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78754
Cliff
Job Details: 08/15/2022
Arrived on site to diagnose a washer with long cycle times. Found balancing error saved in diagnostics but no failures to unit. Advised customer on washer balancing procedure. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Austin, TX 78753
Cliff
Job Details: 08/15/2022
Arrived on site to diagnose a microwave that isn't turning on. Found interlock tripped preventing contact with door strike. Reset interlock to proper position and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pflugerville, TX 78660
Cliff
Job Details: 08/15/2022
Arrived on site to diagnose a washer that is not cycling properly. Found wiring for pump damaged. Repaired wiring rewired pump. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV02
Near Pflugerville, TX 78660
Cliff
Job Details: 08/15/2022
Arrived on site to diagnose a refrigerator that was leaking from icemaker. Found no leaks at time of service and inspected unit. No repairs needed and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL COOKTOP
Model G7CE3034XB00
Near Pflugerville, TX 78660
Cliff
Job Details: 08/15/2022
Arrived on site to diagnose a cooktop with a burner not working. Found lr infinite switch failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Temple, TX 76502
David Z
Job Details: 08/15/2022
"Arrived on site to install new control, latch and bezel to resolve inoperative washer. Replaced broken latch and bezel, then replaced control. Verified all functions working as designed. Call complete."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Temple, TX 76504
David Z
Job Details: 08/15/2022
"Arrived on site to diagnose dishwasher that was leaking water when in use. Removed toe kick and ran unit. Saw that when the unit runs the drain pump it's spraying water out of the drain hose joint where it meets the drain loop on the tub. Found installers had used a worm clamp and pinched it and left the clamp out of round, and made a pinch in the drain line. Was able to smooth out the drain line and adjust the round of the clamp to create a good seal. Advised to monitor unit, and if it leaks again we need to replace the drain line and drain loop line on the tub side. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Temple, TX 76502
David Z
Job Details: 08/15/2022
Arrived on site to diagnose range that had turned some functions on at random. On arrival found unit was not showing any elements on. Checked errors and found an F2E1 error for shorted keypad. Replaced the UI/Control and tested. Did not see any errors return and unit working as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Temple, TX 76502
David Z
Job Details: 08/15/2022
Arrived on site to install new heater per SP W11540964. Installed new heater and verified no leaks or water damage present. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Temple, TX 76502
David Z
Job Details: 08/15/2022
Arrived on site to replace heater per SP W11540964. Replaced with new element and verified no water damage or leaks present. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Moody, TX 76557
David Z
Job Details: 08/15/2022
Arrived on site to install new heater per SP W11540964. Replaced and verified no water damage or leaks present. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Gatesville, TX 76528
David Z
Job Details: 08/15/2022
"Arrived on site to diagnose washer that had thrown errors. Customer advised unit didn't want to fill with cold water, and would error and stop cycles. Tested for errors and found Flood state error and motor unable to reach RPM error. Replaced main control to resolve multiple errors. Found pressure switch had no obstructions in it. Tested unit in diagnostic and passed. Tested on regular normal load and found proper fill level with correct temp. If errors return replace console, unit is not wifi enabled to update. Call complete. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV03
Near Moody, TX 76557
David Z
Job Details: 08/15/2022
"Arrived on site to examine refrigerator with damaged panel. On arrival found the freezer door had a large dent in it from delivery. Ordering new door. Office to schedule when door arrives.; ordrng 1 W11104482 (Freezer Door, black stainless)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Leander, TX 78641
David S
Job Details: 08/15/2022
Arrived on site for dishwasher leaking. I inspected the unit and work area. I found fault code f9e1 diverter lost position. I ran a diagnostics cycle and found the diverter leaking. I opened the door and found no leaks in the door.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Leander, TX 78641
David S
Job Details: 08/15/2022
"Arrived on site for oven not heating.I inspected the unit and work area. I found the lower oven bake ignitor open. I installed a new ignitor and tested it. It is now working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near Austin, TX 78750
David S
Job Details: 08/15/2022
Arrived on site for dishwasher not heating and showing error code. I inspected the unit and work area. I found f7e1 no heat error.I gained access to the heating element and found it open. I replaced the heating element and tested the unit. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78750
David S
Job Details: 08/15/2022
Arrived on site to install a new heating element. I verified the model and serial number fall in range for service pointer W11540964. I installed a new heating element according to the service pointer. I reassembled the unit and tested it. I found it working as designed. No water leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78717
David S
Job Details: 08/15/2022
"Arrived on site for dishwasher flashing f2e2, UI error. I inspected the unit and work area. I found the same fault flashing. I gained access to the UI and found the UI control corroded. I replaced the UI, and reassembled the unit. I ran a diagnostics cycle and found f2e1 stuck key, the unit ran through the cycle with no issues. Job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Leander, TX 78641
David S
Job Details: 08/15/2022
Arrived on site to install previous diagnose parts. I installed a new ice pad and right side rc gasket. I shaped the gasket to the fridge. The gasket is sealing all the way around. I I inspected the the freezer gasket and found it sealing as well. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
David S
Job Details: 08/15/2022
Arrived on site to install a new heating element. I verified the model and serial number fall in range of service pointer W11540964. I installed a new heating element according to the service pointer. I reassembled the unit and tested it. It is working as designed. No water leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Leander, TX 78641
David S
Job Details: 08/15/2022
"Arrived on site for fridge tripping the breaker. I spoke to the customer and found out it happens a put every six hours, and that he already replaced the defrost bimetal. I inspected the unit and work area. I found continuity from the defrost heater to the evaporator shroud. Indicating a short. I attempted to maneuver the evaporator in order to pull the defrost heater. I could not get enough room to pull the heater.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Leander, TX 78641
David S
Job Details: 08/15/2022
"Arrived on site for door gasket being broken. I inspected the unit and work area. I found both the left and right rc door gaskets torn. I also found the door handles loose. I removed the handles and added loctite to the mounting studs to prevent the, from backing out. I reinstalled the door handles and ensured they are no loose. I am ordering the rc door gaskets. The office will reschedule.; ordrng 2 W10830274 (Left and right rc door gasket)s"
We serviced a
WHIRLPOOL DRYER
Model WED8500BW0
Near Round Rock, TX 78681
Gerry C
Job Details: 08/15/2022
"Arrived to inspect dryer noise issue. I found the unit made a very loud squeal and determined it to be coming from the idler pulley, which had worn through. I was able to get the pulley to work for testing and found the upper blower housing bearings were very noisy and likely to fail in the near future. I informed the CX that the unit cannot be repaired, but it does have limited operability for the time being. No gas leaks detected during service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Georgetown, TX 78628
Gerry C
Job Details: 08/15/2022
"Arrived for FC not cooling. Gained access to the back of the unit and found gap in drain tube and sealed. Tested the thermistors, RC Thermistor read 5.16K and the RC evap thermistor read 11.97K, readings were inline with the temperature including the frozen Evap coil. Evap was frozen enough that the fan stopped a few days ago and CX is aware that they must check it for operation once the evap is thawed out for 48 hours. I advised CX how to defrost the unit and will contact us if there is no evap fan. CX is aware of additional part and adjustment if fan in needed. Chassis also required squaring, leveling and door re-alignment.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Georgetown, TX 78626
Gerry C
Job Details: 08/15/2022
"Arrived to inspect MW that bulb does not work. Gain access to the MW to inspect the unit. Took control board out of unit and found burnt IC chip on board. Installed new control board, installed CX bulb into unit. Unit working as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Georgetown, TX 78626
Gerry C
Job Details: 08/15/2022
"Arrived to inspect no operation. Service test mode had the following codes stored: F3E1,F9E1,F8E1,F1E1. Inspection revealed the water level pressure hose was kinked at the air dome outlet and I removed and discarded the damaged portion, which left plenty of line to reattach securely. I re-calibrated the unit and tested several times and it filled and operated as designed. No leaks observed during service."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Georgetown, TX 78628
Gerry C
Job Details: 08/15/2022
Arrived to perform SP W11540964 - Special Project S17304. On inspection the unit has the steel washers installed. No further action required. No water leaks during service. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Andice, TX 78628
Gerry C
Job Details: 08/15/2022
"Arrived onsite for wall oven not heating. Inspected unit and work area. Gain access to the oven and checked the verified supply wiring was good. Took off the covers to inspected the controller, found door switch connector that was unplugged. Plugged the connector in and tested the unit. Unit working as designed. Job complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZB2
Near Georgetown, TX 78633
Gerry C
Job Details: 08/15/2022
"Arrived to inspect production issue. I found the unit was attempting to make ice and there was a minimal amount on the evaporator, but the pump was cavitating. In test mode I found the fill portion of the test was between a light trickle and steady drip and R/Rd the fill valve. Normal operation resumed and the unit produced a slab prior to departure, but it cycled the power completely off and then back in, denoting a failure of the lift/drain pump; ordrng 1 1901A (Lift/drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Waco, TX 76710
Jonathan M
Job Details: 08/15/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed that the unit was within the range of the service pointer and replaced the heater. Tested the unit and the unit began to work as designed with no leaks present during operation. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near McGregor, TX 76657
Jonathan M
Job Details: 08/15/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed that the unit was within the range of the service pointer and replaced the heater. Tested the unit and the unit began to work as designed with no leaks present during operation. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Gatesville, TX 76528
Jonathan M
Job Details: 08/15/2022
Arrived on site for a refrigerator that need the back panel put back on. Inspected unit and work area. Was able to move a few refrigerant lines around to be able to place the back cover on and the unit was cooling as designed. No leaks reporting during operation. Car complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Gatesville, TX 76528
Jonathan M
Job Details: 08/15/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed that the unit was within the range of the service pointer and replaced the heater. Tested the unit and the unit began to work as designed with no leaks present during operation. Call complete.