We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADT2
Near Austin, TX 78747
Matthew
Job Details: 10/23/2023
Arrived onsite for dishwasher console button not responding. Upon arrival inspected unit. Found control lock engaged. Tool lock off and tested. Unit is functioning properly. Job complete. Auth code: JR4LTX | ID: 779184
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Manor, TX 78653
Gerald
Job Details: 10/23/2023
WFG550S0LZ1 arrived on site to inspect range not lighting and oven not heating. Found the center burner would only ignite halfway. Inspected and found grease buildup under the burner cap. Cleaned and tested and the burner is now igniting fully. Set the oven to 350 and the heat cycle averages out at 377. I induced an offset of -20 and tested again and the unit is operating within range. No gas leaks detected during service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1162XVB-3
Near Hutto, TX 78634
Blake
Job Details: 10/23/2023
"Arrived on site to inspect microwave not heating. I found the turn table not turning as well. I can hear the turntable motor running but not strong enough to turn the table. I am ordering the turntable motor, connector, magnetron, capacitor, and diode to resolve. Office to receive authorization. ; ordrng 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W10754299 (Mag) and 1 W10435116 (Motor connector) and 1 WPW10466420 (Motor) and 1 W10727360 (Interlock switch) and 1 W10269458 (Interlock switch)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pflugerville, TX 78660
Gerald
Job Details: 10/23/2023
WTW4816FW3 arrived on site to inspect a washing machine not filling. Upon arrival I placed the unit into service mode and found no error codes. Tested low components in manual service mode and all functions operated as designed. Started a normal consumer cycle and the again the unit operated as designed. Inspected the bottom of the unit for oil or damages and found none. Informed the customer of my findings. No water leaks observed during service
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Kyle, TX 78640
Andrew
Job Details: 10/23/2023
"Arrived on site to inspect unit for not heating longer then one minute. Found shipping covers that restrict air flow were still intact. Dropped unit to remove shipping covers, removed shipping covers. Tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Austin, TX 78745
Scott
Job Details: 10/23/2023
Arrived on site for washer not spinning . Ran diagnostics got latch error . Activated latch test . Just clicking . Found latch assembly pushed down . Adjusted latch back into position. Re ran test all checked normal. No water leaks detected at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Hutto, TX 78634
Blake
Job Details: 10/23/2023
Arrived on site to inspect top load washer. The customer is concerned of a clunk noise when changing from agitate to spin. I found the cam slightly loose causing noise. I removed and replaced the cam and actuator and tested. I found the unit clicks when shifting into gear properly. The unit now operates as designed. No leaks observed during service.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cedar Creek, TX 78612
Joe Z
Job Details: 10/23/2023
"Arrived on site for not operating and giving error code. Upon arrival ran diagnostics and got error codes F7-E1 tachometer missing or wrong signal, and F7-E6 motor circuit open. Ran components test and motor only hums during agitation and spin test. Need to replace capacitor. Replaced capacitor W11395618. Test unit and is now operating as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Hutto, TX 78634
Blake
Job Details: 10/23/2023
Arrived on site to inspect refrigerator noise. The customer informed me it sounds like theres something caught in the fan. I ran all fans in service test and found them running quietly. I found nothing restricting the fans. I ran the damper motor and found it running quietly. The FC temperature is set to -4. I changed it to 1. I instructed the customer that most likely ice was coming into contact with the evaporator fan causing the noise and has since defrosted. This is most likely caused by the FC temperature being set too low. The unit is operating as designed at this time. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Austin, TX 78702
Luis
Job Details: 10/23/2023
"Arrived on site for loud noise complaint. At time of visit unit cooling correctly per customer at times unit will thaw then refreeze,ordering a new control possible unit not exiting from defrost cycle. Loud noise from fan shroud,grille and fan motor ordering parts. ; ordrng 1 W11642241 (Control) and 1 WPW10175909 (Grille) and 1 WPW10167023 (Fan shroud) and 1 W11024089 (Fan) and 1 WP505587 (Sealer) and 1 212643 (Sealer gum) and 2 4318168 (Sealer black)s"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ0
Near Taylor, TX 76574
Blake
Job Details: 10/23/2023
Arrived on site to inspect range. The right front burner does not heat. I tested the element and found good resistance. I found a loose connection on the infinite switch causing it not to heat. The loose connection damaged the switch. I removed and replaced the switch and tested. The unit now operates as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lakeway, TX 78738
Luis
Job Details: 10/23/2023
"Arrived on site for loud noise. Ran diagnostics loud noise from diffuser,replaced defective diffuser ran diagnostics noise no longer present"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Hutto, TX 78634
Blake
Job Details: 10/23/2023
Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the timer and knob and tested. The unit now operates as designed. I found good heat and airflow from the unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Del Valle, TX 78617
Matthew
Job Details: 10/23/2023
Arrived onsite for unit not draining properly. Upon arrival inspected unit. Found debris jammed pump assembly. Removed and tested. Unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW2
Near Georgetown, TX 78633
Sterling
Job Details: 10/23/2023
On arrival verified complaint of detergent leaking from bottom dispenser. Found the reservoir in the drawer is leaking. Ordering W11318830 reservoir. Rescheduled for 10/27. ; schdld next appmnt for 10/27 FRI !
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Buda, TX 78610
Andrew
Job Details: 10/23/2023
"Arrived on site to inspect unit for not drying clothes properly. Upon closer inspection found restricted airflow through vent. When lint trap was removed from top lint was then blown of of unit, tested with paper to visualize air being pushed out. Took off vent hose, tested again paper then could be seen pulling direction of open lint trap. Has to be blockage in ventilation system. Showed customer how to test unit with paper to confirm if blockage has been cleared in the future. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78721
Wesley
Job Details: 10/23/2023
Arrived onsite and replaced tub to correct cracked weld causing leak. Unit is now operating as designed without leaking. All checks good. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Waco, TX 76710
Jonathan M
Job Details: 10/23/2023
Arrived on site for a dishwasher that is not heating. Inspected unit and work area. Did confirm the customers complaint and found an F7 E1 (no heat) error code. Ran unit for an auto test and found no heat coming from the heater at the end of the cycle. Check resistance from the control to the heater and found it open. Gained access to the heater and checked for resistance. Found the heater open. replaced the heater and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near McGregor, TX 76657
Jonathan M
Job Details: 10/23/2023
"Downside for a refrigerator that is making noises. Inspected unit and work area. The customer showed me the noise. The unit was making an it was the sound of refrigerant entering the evaporator, kind of making a slight whirring sound. I did explain to the customer that this is normal operation on these units, and that there is not anything that can be done to dampen the sound. I called Whirlpool techline and spoke to Derek SR# 7737613427. He advised for me to tell the customer that theres nothing to be concerned about and asked if you had any other issues. The customer advised the unit is working otherwise. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Georgetown, TX 78628
Lou
Job Details: 10/23/2023
"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I tested temps in the FC section and got 9 degrees. I found the control set at manufacturer recommended setting. I found the ice bin completely full and both the RC and FC sections were packed with food/drink items restricting airflow. I inspected the FC evap cover for ice/frost build up and found none. I advised the customer of my findings and the cause of the slow ice production being the unit having too much food items inside and blocking the airflow chambers at the back of each section. I made recommendations for use and care as unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Round Rock, TX 78665
Lou
Job Details: 10/23/2023
"Arrived on site to inspect dishwasher not getting any water. Upon further inspection, I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. Customer advised they attempted to wash in a normal mode with heated dry and when they pressed start, the acted as if it were filling then shut down. I retested in diagnostics and the continued to operate as designed. I tested in a normal cycle with heated dry and the unit began to operate as designed. I advised the customer that the motor or control could have possibly glitched and recommended they monitor the unit. I recommended they call it in for service if they experienced more issues again. The unit is operating as designed at this time and no repairs needed. No water leaks observed during service, job completed."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Leander, TX 78641
Miguel
Job Details: 10/23/2023
"Arrived on site for dishwasher panel not working. Diagnostics shows no stored error codes, all components pass test. Confirmed the normal and cookware buttons do not respond to touch, will need new console. Office will call to schedule when part comes in. ; ordrng 1 W11632700 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM00
Near Austin, TX 78722
Wesley
Job Details: 10/23/2023
Arrived onsite and found unit operating with failed dispenser motor. Ordering dispenser motor to repair. All else checks good. ; ordrng 1 W11671282 (Dispenser motor)
We serviced a
KITCHENAID RANGE
Model KCGC506JSS
Near Briarcliff, TX 78738
Leonardo
Job Details: 10/23/2023
Arrived on site to sit cooktop correctly. Secured cooktop test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Manor, TX 78653
Gerald
Job Details: 10/23/2023
WFE320M0JS3 arrived on site to inspect range not working. Upon arrival I tested voltage at the wall and found none. Checked the breaker and found one switch flipped labeled car charger. All other breaker switches seemed fine. Flipped the car charger breaker and power was temporarily restored to the unit. Cycled the breaker several times and it tripped every time. Advised the customer of my findings and instructed them to contact the builder to inspect the breaker box.
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Blanco, TX 78606
Andrey
Job Details: 10/23/2023
"Arrived on site to test unit for doors not aligned, tested unit functioning as designed, customer was not aware that even with doors locked into place there is still movement if door is pushed up, unit is functioning as designed job complete"
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/23/2023
Arrived on site to test unit for oven not to correct temp. Test unit and found average temp at 358? at 350? perfect with in range. Job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Georgetown, TX 78633
Sterling
Job Details: 10/23/2023
On arrival verified complaint. During course of repair spanner nut became stripped out and will need to be replaced. As spanner needs to be ordered rescheduled for 10/27. ; ordrng 1 W11551646 (Spanner nut)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Austin, TX 78717
David Z
Job Details: 10/23/2023
Arrived on site to diagnose dishwasher that threw an FA E4 error on first use. Cusromer reset that cycle and ran the unit several times and have had no repeat issues. I checked for saved errors and found none present. Unit has been working fine since and has no recreatable failures. Diverter may have just not been in position from manufacture and is currently working properly. Repair completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Wimberley, TX 78676
Andrey
Job Details: 10/23/2023
"Arrived on site to test unit for filter cover issues, tested unit ice bin full of frozen block of ice, ice maker is leaking water, ordering ice maker and inlet water valve, rescheduled for 10/30; ordrng 1 W11556926 (Ice maker) and 1 W11524655 (Inlet water valve)"
We serviced a
KITCHENAID OVEN
Model KOSE900HSS00
Near Blanco, TX 78606
Andrey
Job Details: 10/23/2023
"Arrived on site to test unit for not working properly, customer stated that unit is asking stuff about lower oven but unit is a single oven, tested unit found is not programmed correctly, programmed unit to correctly and tested, unit is now running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Austin, TX 78737
Scott
Job Details: 10/23/2023
Arrived on site for lights out or very dim . Replaced one led module back left on ice maker housing . Will need to order service pointer kit . No water leaks detected at this time. Call to set return ; ordrng 1 W11683243 (Led mod kit)
We serviced a
WHIRLPOOL COOKTOP
Model KCGS356ESS05
Near Blanco, TX 78606
Andrey
Job Details: 10/23/2023
"Arrived on site to test unit for burning smell, tested unit found foam seal caught on fire inside unit, customer stated that simmer stopped working and when they turned it back on it started to smoke, inspected all tubing and wiring and could not find any issues, called tech line to document no recommendations for repair where made was advised to call safety SR#7737616527, called safety per safety unit is safe to use and if customer has any concerns they can call customer service safety SR#7737537441, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bastrop, TX 78602
Joe Z
Job Details: 10/23/2023
Arrived on site for door not closing correctly. Upon arrival found left side was leaning. Found left leveling foot not set correctly. Leveled unit and door operates correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Leander, TX 78641
Miguel
Job Details: 10/23/2023
Arrived on site with new soap dispenser. Removed door panel. Replaced soap dispenser. Verified operation. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS06
Near Austin, TX 78729
Paul
Job Details: 10/23/2023
Arrived onsite for a refrigerators that leaks water from the icemaker. I found out from the customer that it is not a water leak issue with the icemaker but an issue with ice building up under the crisper drawer. I found a slab of of ice under the deli drawer box and saw where ice had formed over the drip pan and onto the deli box. The unit went into a defrost when I was looking at this and I saw the water running out of the pan and into the bottom of the deli box. I checked the drain tube at the back and found it clear. I ran my scope up the tube in the chassis to the bend and found it clear and it wasnt collapsed. I remove the deli box and all of the ice. I found the drain pan not setting in the grommet out of the liner correctly on the right side allowing water to leak into the chassis. I took a photo of the grommet and the pan in the grommet before I corrected it. I pushed the pan Al the way down against the grommet and got it to fit better. I poured water down the drain thru the evaporator to test it and found no water leaking from the grommet. I called techline and spoke with TJ SR# 7737616633. I gave TJ my findings and he checked with engineering. I had already done what engineering advised and the only other thing they suggested was to replace the drain pan thinking it might have been mis-punched. I went over with the customer what to look for so it doesnt get as bad and explained to call if there were any further issues with this. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Liberty Hill, TX 78642
Sterling
Job Details: 10/23/2023
On arrival verified complaint of noise in dryer. Found coins inside drum baffle. Disassembled and removed coins. Reassembled unit and ran a quick cycle to verify function. No noise and operation Al test good. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Hutto, TX 78634
Blake
Job Details: 10/23/2023
Arrived on site to inspect refrigerator dispensing issue. The ice is getting trapped on the dispenser ice door causing it to then melt and keep the ice door cracked open. I found the ice door shutting immediately after the ice switch is let go causing it to trap ice cubes. I removed and replaced the ice door and tested. The new ice door pauses for a second then shuts slowly. The unit now operates as designed. No leaks observed during service.
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Leander, TX 78645
Maurice R
Job Details: 10/23/2023
Arrived onsite for previously diagnosed parts. Installed the new ui to replace the ui that was installed last week that had a crack in the plastic and scratch.
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Blanco, TX 78606
Andrey
Job Details: 10/23/2023
"Arrived on site to test unit for not running properly, tested unit found pressure hose not connected to control, connected hose and tested unit, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Andice, TX 78628
Miguel
Job Details: 10/23/2023
Arrived on site for refrigerator door not closing. Found refrigerator side gasket not sealing so moisture was collecting inside. Used heat gun and properly set gasket to correct position. Confirmed doors are now sealing. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Del Valle, TX 78617
Matthew
Job Details: 10/23/2023
Arrived onsite for unit not filling adequately. Upon arrival inspected unit. Ran test on vales and passed. Checked settings and found customer not utilizing fill level. Ran a test as normal fill then ran as max fill and showed customer increase in water level. Instructed on settings and water level including Max fill. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Niederwald, TX 78640
Andrew
Job Details: 10/23/2023
"Arrived on site to inspect range being tripped by breaker. Upon arrival unit was still operating via extension cord to hallway outlet. Customer stated breaker was switched out to new AFCI/GFCI breaker but was never plugged back in and tested. Plugged unit into original outlet with new breaker, units cooktop burners igniting when tested, unit preheated to 350 with no issues. Continuity through power cord is correct. Unit is running as intended. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Round Rock, TX 78681
Lou
Job Details: 10/23/2023
"Arrived on site to inspect washer not working. Upon further inspection, I found the unit unplugged. Plugged it in and attempted to place in diagnostics and it failed to respond. Following the tech sheet and tested the control and found the control bad. I removed and replaced the control,and calibrated. I found in calibration that the unit failed to agitate or spin. I placed in diagnostics and tested and the unit filled, agitated and drained, but failed to spin and the unit shut down. I attempted to place in diagnostics again and the unit failed to respond. I found the tech sheet was incorrect for this model and was able to find one that matched. Following the tech sheet, I found the main control had gone bad again. I am ordering the main control, lower harness and will return with the remaining prescreened parts. Returning tech will need to replace the capacitor, actuator and main control before testing. Unit left unplugged for safety and no water leaks observed during service. Return service scheduled for 10/30/23.; ordrng 1 W11603810 (Main control) and 1 W11652038 (Lower harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78744
Scott
Job Details: 10/23/2023
Arrived on site for fridge not dispensing. Found unit is dispensing but not showing dispensed number unless paddle is double tapped . Only happens when UI is first woken up . After that unit is behaving properly . Called tech and they recommended changing UI . Ordering UI . No water leaks detected at the time of service . Call to set return ; ordrng 1 W11566894 (UI)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near New Braunfels, TX 78130
Andrew
Job Details: 10/23/2023
"Arrived on site to test unit for softener not dispensing. Found dispenser had excessive softener build up preventing of proper dispensing. Replaced dispenser, unit now working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Blanco, TX 78606
Andrey
Job Details: 10/23/2023
"Arrived on site to test unit for F8E4 error code, tested unit found unit has unit does not have a high drain loop installed causing water to back fill into dishwasher over filling the drain pan, installed high drain loop and ran fun diagnostics cycle, unit is running as designed, no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Belton, TX 76513
Tyler
Job Details: 10/23/2023
Arrived on site for dishwasher needing previously diagnosed wash motor. Upon arrival reconfirmed failure and installed part. Found dishwasher working as designed in normal operation with no leaks. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Liberty Hill, TX 78642
Sterling
Job Details: 10/23/2023
On arrival verified complaint of rusted upper rack. Replaced rack and ran diag test to confirm all operations are good. Operational test good. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78726
Paul
Job Details: 10/23/2023
"Arrived onsite for a refrigerator making a buzzing noise, the same noise it was making back in August. I tested the refrigerator and confirmed the noise with the customer finding the diffuser making grinding sounds again when it opens and closes. I changed the diffuser and tested the new one. The diffuser is quiet and works as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Marble Falls, TX 78654
Gerry C
Job Details: 10/23/2023
"WRT318FMDB09 Arrived to inspect cooling issue. I found the compressor would operate, but there was a clear gurgling noise coming from the evaporator. The compressor has failed and will require replacement. The customer closed on the home approximately three months ago and will provide closing paperwork for warranty purposes, prior to or at our return service. Office to order the compressor, service port, dye drier and evaporator and associated lokrings for aluminum cap tube. No leaks observed during service. Please allow two hours for sealed system service and this unit has an aluminum cap tube and return.; ordrng 1 W11582592 (Compressor) and 1 LokringKit (Aluminum Cap Tube) and 1 W11562258 (Evaporator) and 1 W11504419 (8/7 AL) and 1 W11504449 (4/2 AL) and 1 W11504415 (8.5/8 Comp Suction) and 1 2HoursSealedSystem (2 Hours, AL Cap Tube) and 1 WPW10143759 (Dye Drier) and 1 W10913906 (Service Port)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Austin, TX 78747
Andrew
Job Details: 10/23/2023
"Arrived on site to inspect unit for not cooling either compartment of unit. Replaced start device and ran unit to confirm faulty compressor. Found blockage when cutting into dryer, cleared blockage via nitrogen. Replaced compressor vacuumed system out, held pressures for 20 minutes. Added 56 grams of R600 to system, tested unit, unit is cooling as intended. Exposed evaporator frost pattern was developing as intended. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Waco, TX 76711
Jonathan M
Job Details: 10/23/2023
Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the evaporator fan and tested the unit. Found the unit working and operating as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB04
Near Smithville, TX 78957
Joe Z
Job Details: 10/23/2023
"Arrived on site for not cooling. Upon arrival inspected unit and is hot in both boxes. The compressor kicks on rattles, pulls too many amps then clicks off. Need to replace compressor. Contacted claims for warranty. Unit is covered. Ordering compressor,Uv drier, access valve, nitrogen, r600 kit, and 2 hour weigh. Office to reschedule ; ordrng 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen) and 1 2hourweigh (2 hour weigh) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 W11635510 (Compressor)"
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Austin, TX 78731
Kimo
Job Details: 10/23/2023
Arrived onsite for a wall oven that is making noise when used in conversation mode.upon inspection I found that the convection fan was warped.I replaced it and tested the unit and found the unit operating as designed no noise
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78721
Wesley
Job Details: 10/23/2023
Arrived onsite for broken drain function. Found the harness to the pump broken. Replaced the pump. Unit is now operating as designed. All else checks good.
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS05
Near Austin, TX 78738
Leonardo
Job Details: 10/23/2023
Arrived on site to test unit for unit not converted to LP correctly due to no paper work. Secured the orifices correctly for each burner unit test good job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXSS01
Near Austin, TX 78759
Kimo
Job Details: 10/23/2023
Arrived onsite for a refrigerator that would not dispense ice at time and would freeze up the ice bin upon inspection I found that ice door was not sealing properly. I am ordering the ice door. And reschedule for the 02/11/23; ordrng 1 WP2188917 (SHAFT) and 1 WP2315559 (SLEEVE) and 1 2198573 (BIN-ICE) and 1 WPW10224328 (SPRING) and 1 WP2196195 (PIN-DOOR) and 1 WP2180353 (DOOR-CHUTE)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EW0
Near Temple, TX 76502
Tyler
Job Details: 10/23/2023
Arrived on site for range with front right burner constantly staying on high heat no5 made what it was set to. Upon arrival confirmed failure and found inf. Switch showing external burn marks on switch. Replaced switch and found burner working as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Troy, TX 76579
Jonathan M
Job Details: 10/23/2023
Arrived on site for a washing machine that has a broken strike. Inspected unit and work area. Did confirm the customers complaint and replaced the strike. Ran the unit through a diagnostics icons on the unit working and operating as designed. I answered all the customers questions about the unit and the unit is now working and operating as designed. Call complete.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX1
Near Austin, TX 78702
Wesley
Job Details: 10/23/2023
Arrived onsite and found unit with failed pump and motor f7e2 replaced the sump and motor. Unit is now operating as designed. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78731
Kimo
Job Details: 10/23/2023
Arrived onsite to install previously diagnosed and ordered parts. Upon arrival I replaced the door hinges and tested the unit and found unit operating as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hutto, TX 78634
Blake
Job Details: 10/23/2023
"Arrived on site to inspect washer clicking noise. I found the cam damaged and causing the noise. I removed and replaced the cam, actuator, and capacitor and tested. The unit now operates as designed. No leaks observed during service."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Crawford, TX 76638
Jonathan M
Job Details: 10/23/2023
Arrived on site for a washing machine that is leaking out the front. Inspected unit and work area. Did confirm the customers complaint and found the bellow torn on the front right side. Replaced the bellow and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Austin, TX 78728
Kimo
Job Details: 10/23/2023
Arrived onsite for a refrigerator with a broken door switch. Up inspection I found that the switch was broken. I replaced the switch and tested the unit and found the unit operating as designed
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Austin, TX 78727
Kimo
Job Details: 10/23/2023
Arrived onsite for a dryer that is not responding to buttons presses at times. Upon testing I could not duplicate the issue I replaced the control after finding that the connector that connects the ui to the control was coming unsoldered for the board. Upon further testing I found that the unit had no airflow I available the customer to have a vent cleaning company come out and check the vents.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pflugerville, TX 78660
Gerald
Job Details: 10/23/2023
WDT750SAKZ0 arrived on site to inspect leaking dishwasher. Upon inspection I found evidence of a leak on the floor on the left side of the unit. Placed the unit into service diagnostic mode and found no error codes and I was unable to recreate the leaky conditions. Inspected the valve and fitting and found the connection from the fitting to the hose was somewhat loose and there was some buildup on the o-ring. Cleaned it off and made sure the connections were secure and dry. Tested again but was still unable to cause a leak.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Round Rock, TX 78681
Paul
Job Details: 10/23/2023
Arrived onsite for a washer with the lid locked. I found the washer opened when I arrived. The customer stated that when the washer is done with a load the door will not open unless you play with the lid then it will finally open. I found the latch failing mechanically. I replaced the lid latch and tested the lock and the lid. All is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Leander, TX 78641
Maurice R
Job Details: 10/23/2023
Arrived onsite for burner not igniting. On inspection the burner would not ignite. On further inspection found grease up in the gas ports of the burner. Pulled the burner apart and cleaned it. Now the burner is Ignite as designed and no gas leaks detected during service.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Georgetown, TX 78633
Sterling
Job Details: 10/23/2023
On arrival verified complaint of heat coming from under unit. Found heat discoloring of the door gasket. Will need to return with the gasket. Also advised of normal heat levels from vent underneath oven. Customer states they do hear the cooling fan with no abnormal noises during use. Reschedule for 10/27 customer requests AM. ; schdld next appmnt for 10/27 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Austin, TX 78758
Kimo
Job Details: 10/23/2023
Arrived onsite for a refrigerator that is not designed ice. Upon inspection I found that the auger motor had stripped. I replaced that motor and impeller and tested the unit and found unit operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Copperas Cove, TX 76522
Tyler
Job Details: 10/20/2023
"Arrived on site for dishwasher not cleaning dishes, upon arrival found f4e3 in diagnostics. Upon further testing I found motor had failed. Replaced motor and tested unit. Found no leaks and unit working as designed. Call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Luling, TX 78648
Andrey
Job Details: 10/20/2023
"Arrived on site to replace previously diagnosed door, replaced left RC door and ice door was needed also, replaced and tested unit is now running as designed, job completed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78732
Paul
Job Details: 10/20/2023
Arrived onsite for a dishwasher thats not drying the dishes very good. I tested the machine and found an F7E1 stored error code. I found the element open. I replaced the element and ran the diagnostics cycle. The machine completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near New Braunfels, TX 78130
Andrew
Job Details: 10/20/2023
Arrived on site to test unit for squeaking sound when cooktop pressed down in certain spots. Removed cooktop and found no signs of damage. Reinstalled and noise no longer present. Advised customer since issue is not a functional issue no further repairs could be done for noise issues. Job complete.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Georgetown, TX 78628
Lou
Job Details: 10/20/2023
"Arrived on site to inspect wall oven doors gap. Upon further inspection, I found the gap between the upper and lower oven doors was greater on the left side than on the right (photos). I removed the lower oven door and disassembled to inspect the hinges and they look good. I found no damages to the door assembly either. Reassembled the door and inspected the hinge receivers and I found the left receiver very loose. I attempted to remove the hinge mounting screw and adjust the receiver and then retighten the screw but that failed to correct the looseness. I removed the upper oven door and inspected the hinge receivers and they were tight. Placed both doors back onto the unit and slightly lifted up on the left side and the door is loose in the receiver. I am ordering both hinge receivers and the correct hinges (had wrong hinges due to incorrect unit model number) and office to schedule return service. No one on site to sign for receipt/new home/new build.; ordrng 1 W11296036 (Left door hinge) and 1 W11699927 (Right door hinge) and 1 W11239070 (Left hinge receiver) and 1 W11239072 (Right hinge receiver)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Copperas Cove, TX 76522
Tyler
Job Details: 10/20/2023
Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival installed parts and pulled vac. Recharged system with5.3oz of r134a and found psi levels at 150/3. Informed customer to give 7nit 24 hrs to cool. Call complete
We serviced a
JENN-AIR VENTHOOD
Model JXW8536HS1
Near Dripping Springs, TX 78620
Matthew
Job Details: 10/20/2023
Arrived onsite for unit lights not sitting properly. Upon arrival inspected unit. Found insert failed. Replaced light assembly. Tested and unit is functioning properly. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Round Rock, TX 78681
Miguel
Job Details: 10/20/2023
"Arrived on site with parts. Removed agitator and tub, replaced gearcase, splutch assembly actuator and suspension then agitator. Reassembled and verified operation. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Austin, TX 78754
David Z
Job Details: 10/20/2023
Arrived on site to install sealed system parts to resolve no cool. Found system had good pressure when tapped. Evacuated aystem and replaced compressor and drier. Vacuumed unit and verified pressures held. Charged to mfr spec. Verified frost pattern forming. Repair completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Pflugerville, TX 78660
David Z
Job Details: 10/20/2023
"Arrived on site to follow up on microwave clicking and not running. Examined microwave control and traced clicking to a relay on the board. Unit had also thrown an error for cavity thermostat. When I checked the cavity thermostat I found it was fried, along with some of the wiring. I replaced the damaged wiring, ME control, thermostat, and interlocks. Tested unit with a cup of water and found all working as designed. Repair completed."
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Dripping Springs, TX 78620
Matthew
Job Details: 10/20/2023
Arrived onsite for unit not heating upper oven. Pulled unit for inspection. Found failed upper fan and failed TOD. Error code F8E0 low fan speed present several times. Replaced Upper blower (1) and TOD. Tested and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Austin, TX 78739
Luis
Job Details: 10/20/2023
"Arrived on site. Found a defective right side door gasket,replaced defective door gasket checked seal good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near New Braunfels, TX 78130
Andrew
Job Details: 10/20/2023
Arrived on site and installed foam strips per Techline. Advised customer to monitor. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ2
Near Austin, TX 78745
Scott
Job Details: 10/20/2023
Arrived on site for dishwasher leaking left side . Found tub leaking from weld bye left hinge . Ordering tub . No other leaks detected. Call to set return ; ordrng 1 W10920228 (Tub)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hutto, TX 78634
Blake
Job Details: 10/20/2023
Arrived on site to inspect dishwasher not heating. I ran a test cycle and found no error codes. I measured amp draw on the heating circuit and found 8 amps. I also found good heat from the element. The unit is operating as designed at this time. I instructed the customer to use rinse agent to help with the drying process. No leaks observed during service.
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Lockhart, TX 78644
Andrey
Job Details: 10/20/2023
"Arrived on site to test unit for rubbing noise, tested unit found unit was dropped damaging the front panel, started unit and could not replicate any noise described, stated to customer that do to the damaged front panel drum could be going off balance at times causing the noise, advised customer to call customer service to see if they can get a concession, if authorized will need to order front panel and return with all pre screened parts, office to follow up and reschedule ; saved tckt"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Kyle, TX 78640
Joe Z
Job Details: 10/20/2023
"Arrived on site for turns off by itself. Upon arrival,ran diagnostics and get error code F8-E0 low fan speed. Cleared error code and cycled power to unit. Preheated oven to 350 . Unit shut off and got error code F8-E0 again. Followed steps per service matters. Replaced control W11261167 and blower W11248652. Test unit by preheating oven to 350. Unit is operating as designed. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Canyon Lake, TX 78132
Andrew
Job Details: 10/20/2023
Arrived on site to test unit for noise. Found condenser was rattling. Lowered right adjustment leg and noise is no longer present. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Canyon Lake, TX 78130
Andrew
Job Details: 10/20/2023
Arrived on site to test unit for gaskets falling off. Put adhesive behind gasket to stay in place. Advised to leave doors closed and allow adhesive to dry. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78747
Luis
Job Details: 10/20/2023
Arrived on site. Found evaporator incased in ice ordering heater assembly ; ordrng 1 W11650660 (Heater) and 1 WPW10384183 (Thermistor)
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Austin, TX 78737
Joe Z
Job Details: 10/20/2023
Arrived on site for bulb out. Upon arriving test unit and bulb does not light when door is open or when heating. Removed unit from wall to inspect/replace bulb. Bulb tested fine but still did not operate . Replaced bulb W10886919 and same issue. Test bulbLight transformer and receiving 120 v from control to input but 0 vdc on output. Contacted Nate from techline and explained my findings. Asked to see if any other recommended parts are need. No other parts recommended at this timeTechSR# 7737600514. Ordering light transformer. Office to reschedule ; ordrng 1 W11238401 (Light transformer)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78724
Kimo
Job Details: 10/20/2023
Arrived onsite for a DW that has a stopper that has fallen off. Upon arrival I found that the left side stopper would not stay on. I replaced it and tested it several times a found the the new stopper started in place.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78717
Miguel
Job Details: 10/20/2023
"Arrived on site for dishwasher tripping breaker. Customer says it will work but once heater turns on breaker trips. Found unit full of water and breaker tripped. Reset breaker. Ran just dishwasher and found heater pulls 7.25 amps. Not enough to trip breaker. Entire dishwasher only pulling 7.6 amps with heater and wash motor going. Pulled unit out to inspect for leaks that may cause short. None found. Opened door. Found no leaks but found signs of a gasket leak from vent to the board, replaced vent and control. Verified operation. Call complete."
We serviced a
WHIRLPOOL COOKTOP
Model WFG320M0BS3
Near Andice, TX 78628
Lou
Job Details: 10/20/2023
"Arrived on site to install previously diagnosed and ordered part. Due to the outer door glass trim coming off and not securing the glass, I removed and replaced the outer door glass and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Austin, TX 78751
Kimo
Job Details: 10/20/2023
Arrived onsite to install previously ordered part. Upon arrival I found that the old door would close properly I replace the RC door and tested it and found that the door is now closing properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78749
Luis
Job Details: 10/20/2023
Arrived on site. Found a defective freezer light switch replaced switch tested switch operation good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Austin, TX 78717
Miguel
Job Details: 10/20/2023
Arrived on site with new parts. Replaced parts. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Liberty Hill, TX 78642
Maurice R
Job Details: 10/20/2023
Arrived onsite for previously diagnosed parts. I gain access to the evap motor and found the bi-metal had melted. Replaced the evap motor with bi-metal and thermistor. Informed the customer to give it 24 hours before putting anything hot in the refrigerator. The refrigerator is operating as designed and no water leaks detected during service.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lockhart, TX 78644
Andrey
Job Details: 10/20/2023
"Arrived on site to test unit for no power, tested unit found broken door switch, replaced switch part WPW10237959 from truck stock, tested unit unit is heating and running as designed, job completed"