We serviced a
WHIRLPOOL WASHER
Model MFW9700SB1
Near Austin, TX 78723
Joe Z
Job Details: 05/13/2022
Arrived onsite for unit leaking water. Upon arrival inspected unit and found rip in bellow. No other leaks found. Need to replace bellow. No leaks present at this time.job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78723
Joe Z
Job Details: 05/13/2022
Arrived on site to replace dented bottom left door. Replaced door. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78723
Joe Z
Job Details: 05/13/2022
Arrived onsite for Dishwasher lights won't stay on . Upon arrival unit was unplugged. Checked polarity and all is good. Checked junction box and connections are good. Test control and getting 120v. Called techline for assistance. Tech had me try unplugging each harness 1 at a time. Control still would not light up. Tech recommended replacement of control. Tech gave SR# 7733653217 Replaced control and unit now operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model MHWE900VW00
Near Austin, TX 78723
Joe Z
Job Details: 05/13/2022
Arrived onsite for ERROR CODE F21 - SUDS ERROR- SOUNDS LIKE DRAIN PUMP IS RUNNING/ FAINT BURNING SMELL. Upon arrival found standing water in tub. Tested unit and drain pump would energize but not pump. Need to replace drain pump. Drain out all water with vacuum. Replaced drain pump and unit now operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PCAB0
Near Austin, TX 78752
Joe Z
Job Details: 05/13/2022
"Arrived onsite for unit leaking water from underneath. Found some water sitting at bottom of tub. Test the drain pump an operates as designed. Found that a paper plate was washed and completely covered the filter. Explained to customer that during a normal cycle there are a series of times the unit drains, if the unit cannot drain or has a slow drain the unit will over fill and leak. Cleared out the filter and test the unit. Unit drains and operates as designed. No leaks present at this time. Job complete"
We serviced a
JENN-AIR FREEZER
Model JUD24FCERS00
Near Austin, TX 78731
Wesley
Job Details: 05/13/2022
Arrived onsite and found unit not reaching temp in either compartment because the fresh food section had frozen over the evap. Was informed that the same symptom has persisted since the last visit. Advised the customer on defrosting unit for 2 days to reset. Customer will call back if symptoms return. No charge due to prior misdiagnosis of issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Kimo
Job Details: 05/13/2022
Arrived onsite for dishwasher not draining properly. Upon inspection I found that the knockout in the disposal was not removed all the way I corrected this and tested unit and found found unit operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW2
Near Austin, TX 78746
Wesley
Job Details: 05/13/2022
Arrived onsite and found the bellow failed with tear in it. Unit is now operating as designed.
We serviced a
LG WASHER
Model WM3670HWA
Near Austin, TX 78703
Wesley
Job Details: 05/13/2022
Arrived onsite for not draining and found drain pump motor burned out. Repaired unit by replacing drain pump. All checks good. Charged in full.
We serviced a
WHIRLPOOL WASHER
Model WFW86HEBW0
Near Austin, TX 78703
Wesley
Job Details: 05/13/2022
Arrived onsite for leaking valve. Valve leaking intro drum while on standby. Completed repair. Unit is now operating as designed.
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Austin, TX 78704
Wesley
Job Details: 05/13/2022
Arrived onsite and installed front panel to repair cosmetic first 30 day claim. Unit is now in good order.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Leander, TX 78641
Kimo
Job Details: 05/13/2022
Arrived onsite to install previously diagnosed pat. Upon arrival I installed new panel and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Leander, TX 78641
Kimo
Job Details: 05/13/2022
Arrived onsite to install previously diagnosed pat. Upon arrival I installed new thermal fuse and tested unit and found unit operating as designed. Job complete
We serviced a
LG WASHER
Model WM3570HWA
Near Round Rock, TX 78681
Wesley
Job Details: 05/13/2022
Arrived onsite for sudden slow leak from underneath. Found unit air trap hose dislodged from air trap. Tested unit. Unit is now operating as designed without a leak.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Georgetown, TX 78628
Lou
Job Details: 05/13/2022
"Arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, the customer advised that the ice maker in the FC section was not producing ice. When I opened the FC door I found the ice bin full of ice. I found the ice maker arm in the down position. Closed the FC door and tested temps and could not get a good reading due to having the door open too long. I tested temps in the RC=39 degrees. I advised the customer that there are possibilities that something may have kept the door from closing and allowing warm air into the FC section which would keep the ice maker from harvesting or something may have caused the IM arm to go into the off position. I recommended monitoring the ice maker and if it should stop making ice again. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Georgetown, TX 78626
Lou
Job Details: 05/13/2022
"Arrived on site to inspect range tripping the breaker. Upon further inspection, I found the unit plugged in, but the control panel display was blank. Unplugged the unit and removed the back lower panel and inspected the terminal block. I found the neutral stub on the block loose. When I went to remove the harness from the block, I found the block cracked and the neutral wire connector was broken which is causing the unit to trip the breaker. I removed and replaced terminal block and placed a new connector on the neutral harness and re#wired the block and tested. Unit is operating as designed. Job completed."
We serviced a
GE MICROWAVE
Model PEB7226SF1SS
Near Cedar Park, TX 78613
Scott
Job Details: 05/13/2022
"Arrived on site for dead microwave . Found switches in good shape . Found cavity tsat blown and charred . Replaced fuse , ran unit for 5 mins . All checked normal. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cedar Park, TX 78641
Scott
Job Details: 05/13/2022
Arrived on site for dishwasher not washing . Found wash motor dead . Motor is getting voltage. Replaced sump and motor . Ran diagnostics again . All checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Jarrell, TX 76537
Gerry C
Job Details: 05/13/2022
Arrived to inspect no display. I found the L1 supply to the control had failed at the terminal block. I removed and replaced the harness assy and the unit required the cord for complete repair. The CX paid for the cord and I installed operational test good.
We serviced a
MAYTAG DRYER
Model MED5600TQ0
Near Jarrell, TX 76537
Gerry C
Job Details: 05/13/2022
"Arrived to inspect dryer not starting. I found the door switch was broken internally and I quoted the CX for replacement. The CX also requested that I replace the start switch due to it being sticky. I removed and replaced both parts and tested. The unit heated and cycled as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Jarrell, TX 76537
Gerry C
Job Details: 05/13/2022
"Arrived to inspect no ice. The issue was that the dispenser would not dispense and would only hum during attempted operation. I found there was a mass of ice within the bin and after removing it, there was still no motor movement. I manually freed the motor drive via wrenching it and after, normal operations resumed. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near Jarrell, TX 76537
Gerry C
Job Details: 05/13/2022
"Arrived to inspect not heating. I found the unit heated and after testing bake, I attempted broil, not seeing the broil element heat during bake preheat as expected. The only element that heated during broil was the convection ring heater. I inspected wiring and found no issues at the control or the elements. I did find he terminal block was loose on the L1 connection and I corrected. Testing after the wiring repair and unplugging/rep lugging the unit showed it operating and heating as designed in both bake and broil. Operational test good."
We serviced a
WHIRLPOOL FREEZER
Model KRSC503ESS00
Near Volente, TX 78641
Vincent
Job Details: 05/13/2022
"Arrived on site to install previously diagnosed parts. Installed new control and fan motor. Unit is operating as designed no water leaks observed during service, job completed.
We serviced a
SAMSUNG WASHER
Model WA45T3200AW/4A
Near Manor, TX 78653
Matthew
Job Details: 05/13/2022
Arrived on site for washer continuing to go out of balance. On arrival inspected unit found suspension rods failed causing the unit to go out a balance on every load. Replaced all four suspension rods. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78737
Luis
Job Details: 05/13/2022
"Arrived on site. Replaced main control,ui and defrost thermistor,secured thermistor with foil tape and a zip tie."
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Liberty Hill, TX 78642
Vincent
Job Details: 05/13/2022
Arrived on site to clean dryer lint And install new filter. Cleaned out all lint and unit is now clean.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Austin, TX 78749
Luis
Job Details: 05/13/2022
"Arrived on site for ice build up on fresh food evaporator. Customer defrosted unit,replaced defrost thermistor,per service pointer secured thermistor to correct location on suction line using foil tape and a zip tie,replaced drip pan,secured evaporator to liner wall using clamps and zip ties,secured cover with 4 screws,changed defrost setting to basic. used 1 W11457241 (Drip pan) from stock"
We serviced a
LG REFRIGERATOR
Model LFXS26596D/01
Near Austin, TX 78736
Luis
Job Details: 05/13/2022
"Arrived on site four loud noise. Removed compressor cover,found noise from condenser fan motor,removed defective motor,installed a new condenser fan motor,powered unit on fan running no odd noise from fan.
We serviced a
MAYTAG REFRIGERATOR
Model MFD2560HES
Near Austin, TX 78735
Luis
Job Details: 05/13/2022
"Arrived on site for no oil in fresh food section. Found ice build up on evaporator,no air flow into fresh food section. Diagnosed control not entering defrost,replaced defective control,powered unit on,unit entered defrost.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO48FMX03
Near Austin, TX 78746
Luis
Job Details: 05/13/2022
"Arrived on site for water leaking. Removed lower drawer found frozen drain.removed ice build up,cleared drain flushed drain water draining correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Manor, TX 78653
Matthew
Job Details: 05/13/2022
Arrived onsite for refrigerator not dispensing ice. Upon arrival inspected unit. Found auger motor not energizing. Replaced motor and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Austin, TX 78754
Matthew
Job Details: 05/13/2022
Arrived onsite for stand alone freezer door opening. Upon arrival inspected unit. Found good seal around door. Gasket is good. Unit is in garage type area and is positioned leaning forward. Instructed customer on how non temperature controlled environments can effect the suction on the door and unit should be installed with a slight tilt back. Customer understood and will make changes. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS0
Near Austin, TX 78748
Kevin
Job Details: 05/13/2022
"Arrived on site and found customer is experiencing same issue with secondary and tertiary ignitions after preheat. Inspected igniter and it does not look damaged. Replaced it under 1 year warranty and observed it preheat and ignite 3 more times to confirm re ignition. Range is operating properly, job complete."
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Austin, TX 78759
Matthew
Job Details: 05/13/2022
Arrived onsite for cooktop igniters all sparking when unit gets plugged in. Suspected short in module. Replaced spark module and did not correct issue. Tested harness and all was good. Checked outlet and outlet is faulty. Plugged unit into a different outlet and unit works fine. Called safety team provided SR#773599649. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Austin, TX 78748
Kevin
Job Details: 05/13/2022
"arrived on site and replaced valve and control board. Had to adjust connector on valve and it is now filling with water and will begin a water cycle normally,
We serviced a
JENN-AIR OVEN
Model JJW2830DS00
Near Austin, TX 78738
Kevin
Job Details: 05/13/2022
"Arrived on site and found oven is showing F2E1 and control panel is unresponsive. Cycled power at breaker box and cleared errors and ovens are working again. If issue is persistent control panel may need to be replaced quoted.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Briarcliff, TX 78669
Kevin
Job Details: 05/13/2022
"Arrived on site and found icemaker is producing but ice cubes are thin. Confirmed condenser fan is working properly. Found incoming water flow from valve is weak. Quoted for new Valve
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC2
Near The Hills, TX 78738
Kevin
Job Details: 05/13/2022
"Arrived on site and inspected washer and found gear case is failing, it is beginning to leak oil and bearing noise can be heard when put into a spin cycle. Attempted to remove washplate and found it is seized.
We serviced a
WHIRLPOOL MICROWAVE
Model KHMS2056SSS
Near Austin, TX 78738
Kevin
Job Details: 05/13/2022
"Arrived on site and inspected microwave and found both counter lightbulbs are out. Lightbulbs are now working properly, job complete"
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Hutto, TX 78634
Cliff
Job Details: 05/13/2022
Arrived on site to replace part for range. Replaced ignitor that homeowner provided. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG WASHER
Model MFW9700SB0
Near Killeen, TX 76542
Tyler
Job Details: 05/13/2022
"Arrived outside for washer giving an F 11 error code. Upon arrival confirm complaint and when trying to start unit up it would flash the F 11 when cyclist started but would fly should have random times and was not always consistent. Found full continuity and resistance through all wires between ccu and mcu. Found ccu sending stable 130ac and 5dcv to ccu. Motor ohms at 6 across all terms. Found no failures in drain motor, inlet valve, pressure switch or latch. Couldnt pin point exact failure between mcu and ccu
We serviced a
WHIRLPOOL COMPACTOR
Model KUCS03FTSS0
Near Austin, TX 78735
Brandon
Job Details: 05/13/2022
"Arrived on site to inspect unit for door not opening, found broken gears, I replaced gear kit, unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WFW862CHC1
Near Austin, TX 78735
Brandon
Job Details: 05/13/2022
"Arrived on site to inspect unit for getting off balance, and leaking. Found error codes F5E4, F0E2, F0E5, F9E1, F0E1 in diagnostic mode. I cleaned out pressure chamber, and tightened door seal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Killeen, TX 76542
Tyler
Job Details: 05/13/2022
Arrived on site for refrigerator not making ice. Arrival confirm complaint and after further inspection found that the failure was due to the icemaker being shut off from ice building up in the bucket and hitting the switch. I also found that filter was stuck in housing due to the detaching mechanism popping out of the housing assembly. I was able to reassemble the disengagement arm and ensure that filter could seal properly and stay locked in place and be removed as needed. Found icemaker fully functioning as designed and informed customer to give unit 24 hours to fill the bucket up. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Killeen, TX 76549
Tyler
Job Details: 05/13/2022
Arrived on site for refrigerator leaving moisture condensation in RC side. Upon arrival confirm complaint and after further inspection found a lot of moisture buildup both in the freezer and the fresh food side. Found temperatures on arrival were at 44 and 9?. And then found amperage to compressor is 34.5but found compressor overheating and dryer itself was cool to the touch. Found even frost pattern on evaporator coil but coil also had signs of drippage from moisture and when I would rub my finger over the ice found it all coolness would be completely wiped away and gone and not return. Called techline and spoke with Orlando sr#7733654689. Found cause of failure was due to crimped suction line in fc liner above evap coil.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Belton, TX 76513
Tyler
Job Details: 05/13/2022
Arrived on site to install previously diagnosed icebox fan motor as well as icemaker assembly. Upon arrival install required parts then reassembled and ran test 56 and 57 and insured all hardware was functioning as designed with no leaks. Call complete
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/13/2022
"Arrived on site to inspect unit for middle burner ignitor popping while customer lighting FR burner, this is normal, all ignitors will spark when lighting any of the burners, unit tested good"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78737
Brandon
Job Details: 05/13/2022
"Arrived on site to replace wash motor and spray arm, after replacing, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hutto, TX 78634
Cliff
Job Details: 05/13/2022
Arrived on site to diagnose a dishwasher with a melted sprayer arm. Found lower sprayer had contacted heater and melted. Removed and replaced sprayer and tested unit. Found all is functioning properly at this time and no leaks were found at time of service. Documented findings with tech line.Tech line rep TravisFile# 7733655468
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Round Rock, TX 78665
Cliff
Job Details: 05/13/2022
Arrived on site to replace previously ordered parts for washer. Replaced ui and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Pflugerville, TX 78660
Cliff
Job Details: 05/13/2022
Arrived on site to replace previously ordered parts for washer. Upon inspecting unit found capacitor failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service. No other parts were needed.
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Pflugerville, TX 78660
Cliff
Job Details: 05/13/2022
Arrived on site to diagnose a washer that is not draining. Found main control not powering drain pump.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Pflugerville, TX 78660
Cliff
Job Details: 05/13/2022
"Arrived on site to diagnose a refrigerator that has stopped cooling properly. Found refrigerant leak in system and both evaporators, compressor, & drier would need to be replaced to complete repairs. Due to amount of repairs needed homeowner is going to replace unit."
We serviced a
SAMSUNG DRYER
Model DV50F9A6GVW/A2
Near Austin, TX 78739
Brandon
Job Details: 05/13/2022
"Arrived on site to inspect unit for shutting down after a couple of loads, found failed motor, I replaced motor with thermistor, unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78717
Justin
Job Details: 05/13/2022
Arrived on site to install previously diagnosed parts. I installed the new console. The unit is now as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kyle, TX 78640
Tyler L
Job Details: 05/13/2022
Arrived on site for complaints of clothes not getting dry. Found unit heating and tumbling as designed. Used vent tester tool to test airflow. Found poor airflow. Advised customer to have vent cleaned out by a vent cleaning company. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near New Braunfels, TX 78132
Andrew
Job Details: 05/13/2022
"Arrived on site to test unit for freezer frosting over and dripping water into RC. Customer stated he unplugged unit and let it defrost. Found evap thermistor reading open. Drain not clogged or frozen over, heater tested good. Replaced thermistor, tested unit, unit working as designed. No water connection to unit. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near San Marcos, TX 78666
Andrey
Job Details: 05/13/2022
"Arrived on site to test unit for dim lights, tested unit found multiple LED module out, per service pointer W11606409, replacing 12 LED modules, power unit back on the LED lights are now working unit is running as designed job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78717
Justin
Job Details: 05/13/2022
"Arrived on site to install previously diagnosed parts. I installed the new sump, heater, and vent. I then ran a diagnostics cycle and found the unit ran through as designed. No leaks observed at the time of service. Call complete."
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Austin, TX 78750
Justin
Job Details: 05/13/2022
Arrived on site to install previously diagnosed parts. I installed the new console and latch. I then preheat the unit to 350?F and found the unit working as designed. Call complete.
We serviced a
GE REFRIGERATOR
Model TPX24BRBCBB
Near Austin, TX 78734
Justin
Job Details: 05/13/2022
"Arrived on site to install previously diagnosed parts. I installed the IM and heater. I found the heater working as designed. However, I could not properly test the IM due to the customer not having a water line installed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model MHW7100DW0
Near Lakeway, TX 78734
Justin
Job Details: 05/13/2022
Arrived on site for a washing machine not draining water from the door bellow. Upon arrival the customer stated he did a wash cycle with afresh and it seemed to get better. I found the customer had mostly unclogged the port from this. I removed a little excess hair and the unit was draining as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78732
Justin
Job Details: 05/13/2022
Arrived on site to install previously diagnosed parts. I installed both LEDs and the unit began working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model WOS51EC0AS02
Near Pflugerville, TX 78660
Cliff
Job Details: 05/13/2022
Arrived on site to diagnose an oven that is not turning on. Found thermal fuse open preventing unit from operating. Replaced t-fuse and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL OVEN
Model JJW2830IL00
Near Austin, TX 78732
Justin
Job Details: 05/13/2022
Arrived on site to install previously diagnosed parts. I installed the new door. The unit is now as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near New Braunfels, TX 78132
Andrew
Job Details: 05/13/2022
"Arrived on site to test unit for getting hot on left side. Found customers concern was near oven vent. Tested unit at 450 for 30mins. Insulation installed, door gasket not leaking and installed properly. Advised of oven vent placement and unit is working as designed. Job complete. SR#7733575914"
We serviced a
GE RANGE
Model JGB620REF3SS
Near San Marcos, TX 78666
Andrey
Job Details: 05/13/2022
"Arrived on site to test unit for broken hinges, found left hinge will not close, customer also wanted to replace the other,
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near New Braunfels, TX 78130
Andrew
Job Details: 05/13/2022
"Arrived on site to test unit for not responding. Find unit was attempting to drain an empty tub. Replaced control, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MFW9800TQ0
Near New Braunfels, TX 78130
Andrew
Job Details: 05/13/2022
"Arrived on site to test unit for error code FH(no water). Found valves opening as designed. Customer stated it would happen periodically. Found air dome completely clogged with gunk. Cleared dome and tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Canyon Lake, TX 78130
Andrew
Job Details: 05/13/2022
"Arrived on site to test unit for no ice production. Customer stated ice production stopped so she replaced water filter. Found fill tube was frozen over from weeping valve. Verified proper water pressure at 49psi. Replaced valve and tested unit. Valve receiving proper voltage and opening to ice maker line but no water to ice maker installed bypass cap and same issue. Replaced filter head and left given bypass cap in, ice maker now receiving water. Emptied ice maker and installed new water filter and ice maker not receiving water. Installed bypass cap and ice maker is receiving water again. Advised customer water filter is faulty causing issues. No leaks detected. Job complete."
We serviced a
WHIRLPOOL VENTHOOD
Model WVU57UC0FS0
Near San Marcos, TX 78666
Andrew
Job Details: 05/13/2022
Arrived on site to test unit for glass panel falling off. Customer stated when he spoke to whirlpool he was told repair would be covered since it has previously had the same issue. Verified with claims no P&L provided at this moment. Advised customer to contact whirlpool again to have them provide concession. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near San Marcos, TX 78666
Andrew
Job Details: 05/13/2022
"Arrived on site to test unit for no cold water. Found cold water connection worked itself loose. Secured connection, tested unit, unit now working as designed. Advised customer on operation of unit. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Lockhart, TX 78644
Andrey
Job Details: 05/13/2022
"Arrived on site to test unit for no ice production, tested unit found ice maker not responding to diagnostics, and rust forming around the seams of gear box, replaced ice maker, put it through diagnostics, IM completed cycle and filled with water, also advised customer to change water filter,
We serviced a
GE OVEN
Model JGSP28BEK4BB
Near Lockhart, TX 78644
Andrey
Job Details: 05/13/2022
"Arrived on site to test unit for burner not igniting, tested unit found rear right igniter not sparking and burner head is really dirty,
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lockhart, TX 78644
Andrey
Job Details: 05/13/2022
"Arrived on site to test unit for no power tested unit found shorted fuse and fail thermal cutoff, replaced both parts, unit is venting good with no restrictions, tested unit unit is now heating and running as designed
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Lockhart, TX 78644
Andrey
Job Details: 05/13/2022
"Arrived on site to replace previously diagnosed relay, replaced relay, tested unit, the buzzing noise is now gone, unit is now functioning properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAB00
Near Austin, TX 78748
Brandon
Job Details: 05/13/2022
"Arrived on site to replace drip pan and thermistor, after replacing, unit tested good ; used 1 W11318270 (Thermistor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Florence, TX 76527
Gerry C
Job Details: 05/13/2022
"Arrived to inspect heating element after defrost. I found the single connector and the element was not fully seated and incorrectly routed, between the evap cover and fins. I corrected the pin seating and harness routing and tested. I verified via thermal camera 240+F (expected) and verified all other operations. No leaks observed during service."
We serviced a
WHIRLPOOL VENTHOOD
Model WVU57UC0FS0
Near San Marcos, TX 78666
Andrew
Job Details: 05/13/2022
Arrived on site to test unit for glass panel falling off. Customer stated when he spoke to whirlpool he was told repair would be covered since it has previously had the same issue. Verified with claims no P&L provided at this moment. Advised customer to contact whirlpool again to have them provide concession. Job complete.
We serviced a
LG REFRIGERATOR
Model LFCS25426D/00
Near Florence, TX 76527
Gerry C
Job Details: 05/13/2022
"Arrived to inspect no cool. I found the compressor would run and there were no errors present. The compressor made a rattle, louder than expected and I suspect internal failure. There was very little heat on the high side discharge tube and no cooling present on the evaporator. I advised the CX that the unit would require the compressor, service port and dye drier at the least, but may also require the control board as well and I quoted separately for both. The CX will make a rescission and let us know if they would like to recede.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78741
Tyler L
Job Details: 05/13/2022
Arrived on site for complaints of water dispenser flow. Found water just barely dripping out. Removed filter and water flow was normal. Advised customer that a new filter is needed.
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS5
Near Austin, TX 78745
Tyler L
Job Details: 05/13/2022
"Arrived on site for complaints of no heat. Found u it working well for convection, but not heating at all on the microwave side. Found magnatron will need to be replaced. Recommended to customer to change out the capacitor and diode at same time.
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Austin, TX 78745
Tyler L
Job Details: 05/13/2022
"Arrived on site for install of previously diagnosed parts. Installed new valve, fabric softener, and bleach dispensers. Tested unit in component activation and cups and filling and draining properly. No water leaks detected, Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Austin, TX 78759
Scott
Job Details: 05/13/2022
Arrived on site . Replaced leaking sump and upper rail stops .ran diagnostics all checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78722
Luis
Job Details: 05/13/2022
"Arrived on site for ice build up. Found freezer door not sealing on right side,removed door and drawers,removed all ice in freezer compartment,checked slides,found slides not fully retracting causing door to not seal correctly. Replaced slides,cleaned out ice build up,reinstalled drawers and door tested door operation good,checked door seal good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Austin, TX 78744
Kevin
Job Details: 05/13/2022
"Arrived on site and inspected refrigerator and found some frost build up around inside of door, took picture The reason Frost has been improving is because food item was moved or consumed. confirmed freezer door is closing and sealing properly, refrigerator is operating as intended at this time, job complete"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Austin, TX 78747
Kevin
Job Details: 05/13/2022
"Arrived on site and inspected dryer and found L1 connection has burnt out and also burnt out terminal block. Retailer installer did not secure power cord to dryer cabinet with metal retainer. Power cord was not installed properly. Dryer is now working properly, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Leander, TX 78641
Kimo
Job Details: 05/13/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new control and new inverter. And tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Georgetown, TX 78628
Lou
Job Details: 05/13/2022
"Arrived on site to inspect refrigerator not making ice and not water dispensing. Upon further inspection, I tested the water dispenser and nothing came out. I tested the ice maker in diagnostics test 56 and there were no error codes. Tested in test 57 and it harvested as designed. I tested the fill tube in test 45 and nothing. I removed the filter and retested the dispenser and fill tube and water dispensed. I advised the customer that the filter head is bad and will need to be replaced along with installing a new filter.
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Georgetown, TX 78633
Lou
Job Details: 05/13/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the rollers, tension pulley and belt failures, I removed and replaced the parts mentioned. Cleaned the lint form the unit and cleaned the roller axles. Tested unit and it is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986S1HZ01
Near Georgetown, TX 78633
Lou
Job Details: 05/13/2022
"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the waterbox & ice maker housing lights dim and the FC light completely out replaced the FC module and tested. All lights are operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Liberty Hill, TX 78642
Vincent
Job Details: 05/13/2022
Arrived on site for oven not keeping time. Turn off main breaker for unit and swapped out the console. Turn power back on and helped CX connect it to WiFi. Explained to CX unit has to be connected to WiFi at all times to keep time correct. Unit is operating properly at the time of service. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Luling, TX 78648
Andrey
Job Details: 05/13/2022
"Arrived on site to test unit for water leak, tested unit found leak coming from fill tube, replaced fill tube, put ice maker through diagnostics cycle, cycle completed and filled with water, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model ITW4300SQ3
Near Liberty Hill, TX 78642
Vincent
Job Details: 05/13/2022
Arrived on site to for washer not advancing. Replaced timer and unit started to operate as designed at time of service. No water leaks observed during service. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Leander, TX 78641
Kimo
Job Details: 05/13/2022
Arrived onsite for DW not drying properly. Upon inspection I found that cx had his rinse aid cranked all the way up along with unsung pods which can cause drying issues. I adjusted the rinse aid down and advised customer to switch to liquid detergent. To help with the performance of the DW I also ran the diagnostics cycle and found that the unit is operating as designed. Job complete
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Luling, TX 78648
Andrey
Job Details: 05/13/2022
"Arrived on site to test unit for no heat, tested unit found shorted heater and bad thermostat, replaced parts tested unit, unit now is heating and running as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Austin, TX 78741
Tyler L
Job Details: 05/13/2022
"Arrived on site for install of previously diagnosed parts. Installed new geargase and cam. Tested unit in factory diagnostics and unit passed. Ran drain and spin cycle as well. No screeching noise anymore. No water leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78723
Joe Z
Job Details: 05/13/2022
"Arrived onsite for The fridge is plugged in, water turned on, temperature is set to cold, but it is not cooling. Upon arrival unit is operating with no cooling in both FC and RC. Evaporator has no frost. Evaporator fan and condenser fans are both operating. Inspected compressor. Compressor is warm to the touch and only pulling 3 amps. Checked in with service management for assistance. It was determined that the unit needs a sealed system repair. Unit has a r600a refrigerant system. Spoke to CS. CS Will be ordering all parts for the repair and office to reschedule.; O-emld tckt"
We serviced a
WHIRLPOOL OVEN
Model JJW2430DS01
Near Austin, TX 78704
Wesley
Job Details: 05/13/2022
Arrived onsite for persistent stuck key error. Advised customer that the panel would need to be replaced. Ordering console. Customer is planning to reach out to Jenn Air to discuss expense. ; ordrng 1 W11236887 (Console)
We serviced a
WHIRLPOOL COOKTOP
Model wcg97us6hs00
Near Leander, TX 78641
Kimo
Job Details: 05/13/2022
Arrived onsite for cooktop not staying in place. Upon inspection I found that the bracket that keeps the unit in place were missing. I am ordering the brackets screws and foam tape to solve the issue. Office to reschedule ; ordrng 2 WP3801F935 (Bracket)s and 1 12002793 (Foam tape) and 2 WP7101P062-60 (SCREW)s