Service History 78

We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY1
Near Liberty Hill, TX 78642
Tommy
Job Details: 06/23/2021
"(Tw) onsite to install previously diagnosed parts. Replaced IM fill tube. Tested, unit now fills IM with water. No leaks after repair. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBR306ESS01
Near Lakeway, TX 78734
Robert
Job Details: 06/23/2021
Arrived on job for complaints of some lights not working. Found top left light not working. Replaced module and now all lights working.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Bastrop, TX 78602
Scott
Job Details: 06/23/2021
"Arrived on site for dryer not heating . Igniter would glow but valves never opened . Found blue wire on flame sensor not attached . Ran dryer , all checked normal. Now heating . No lint build up at time of service. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cedar Park, TX 78613
Kayman
Job Details: 06/23/2021
Arrived onsite to install power cord. I installed the power cord and tested the unit in auto diagnostics. All tests passed and the unit is working as designed. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/23/2021
"Arrived on site for customer complaint of loud noise, found unit was not level, I raised the right side foot, unit was level and tested good. Also tested ref ice maker for noise, that tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48FTX15
Near Austin, TX 78733
Luis
Job Details: 06/23/2021
"Arrived on site for water leaking. Diagnosed water leaking from icemaker housing,replaced icemaker assembly,y ran harvest cycle passed ran fill test passed no leaks.
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW
Near Pflugerville, TX 78660
Wesley
Job Details: 06/23/2021
Arrived onsite and found bellow torn. Replaced bellow. Unit is now operating as designed without leaks. Advised customer on repair. ; ordrng 1 W11106747 (Bellow)
We serviced a
WHIRLPOOL RANGE
Model KGRS505XWH02
Near Pflugerville, TX 78660
David S
Job Details: 06/23/2021
Arrived on site for right front burner not lighting. I inspected the unit and work area. I found the right front and the center burner no sparking. I tested all the knobs and found it the same across all of them. I gained access to under the cooktop. I found all wiring seated correctly and not damage to any wiring. Indicating the spark module is damaged. ; ordrng 1 74009098 (Spark module)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FMS01
Near Austin, TX 78759
David
Job Details: 06/23/2021
"Arrived on site to follow up on refrigerator that was losing some cooling, making a lot of noise, and fan motor not fully running. Found the fan was surging and the Ui was constantly resetting and recycling. Unplugged fan and unit seemed to be consistent. Replaced fan with new fan to test, and even with new fan unit was still recycling. Provided estimate for a new control to resolve, as only remaining components are the control and wiring. . Replaced control and found symptoms not only persisted, but got worse. Unit constant recycling and compressor wont stay on.Tried unplugging several components but issue still persists. CS recommends that we try another control due to a likely bad control. Reordering control. . Office to schedule. ; ordrng 1 W10818296 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CZ1
Near Kyle, TX 78640
Leonardo
Job Details: 06/23/2021
Arrived on site to test unit for unit giving error codes for fan. Test unit and found wire to sensor was disconnected from previous repair. Secured connection test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Bastrop, TX 78602
Scott
Job Details: 06/23/2021
"Arrived on site ,replaced filter head ,dual valve and rear valve . Tested unit all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM0
Near Round Rock, TX 78681
Tommy
Job Details: 06/23/2021
"(Tw) Onsite for dishwasher UI not working properly. In diagnostics found F2E1 stuck key, F4E3 wash motor not operating, F8E1 slow drain. Found UI panel not responding to input, unplugged unit for 5 min and plugged back in to reset unit. Buttons on UI not making proper contact. Found strong odor when opening unit, drain line partially restricted, drain line not properly installed for back flow, inside door panel warped. Unit needs drain line, drain pump, UI, and inside door panel, control.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78704
Jacob
Job Details: 06/23/2021
"Arrived onsite for the unit not making ice and water still having issues from time to time with water not dispensing. Checked the wires at the bottom of the door, and saw no issues. Called tech line. Ran diagnostics and found that the ice motor was working and the water filled with no issues. Had me test the water and wiggle the wires at the bottom of the door to see if the water would stop, and all checked good. Said there could be an issue with the outside temperatures causing the lines in the freezer to freeze from time to time. Spoke with Steve got sr#7730210164. Ordered parts, office to reschedule ; ordrng 1 W10280386 (thermistor) and 1 W10316760 (thermistor) and 1 W10384183 (thermistor) and 1 W11256965 (UI PANLE)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Austin, TX 78748
Leonardo
Job Details: 06/23/2021
Arrived on site to test unit for oven not working correctly. Test unit and found bad glow igniter. Replaced igniter, Test unit and unit heated to 350
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWB
Near Round Rock, TX 78681
Tommy
Job Details: 06/23/2021
"Arrived onsite for refrigerator ice getting caught and not dispensing. Found unit chute gasket fell off and was stuck in between, adjusted and found unit was now operating correctly. Job Completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FMS02
Near West Lake Hills, TX 78746
Kevin
Job Details: 06/23/2021
"Arrived on site and inspected refrigerator and found it is not cooling, send a picture of evaporator to LM will need to order evaporator, filter dryer, and compressor.; ordrng 1 WP2306094 (Evap) and 1 W10841139 (Compressor) and 1 W10143759 (Filter drier) and 1 Wpsav4 (Stub)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Leander, TX 78641
Justin
Job Details: 06/23/2021
Arrived on site to install previously diagnosed parts. I installed the new latch. I then manually activated the latch and it was now locking and unlocking. I then ran a test cycle and it ran through as designed. Unit is working as designed. No leaks observed at the time of service. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 06/23/2021
Arrived on site to install previously diagnosed part. Removed UI and installed new UI. Powered up oven and UI would not boot up. The screen was flashing and in between flashes an hour glass was displayed with a hand reaching out to something with a no symbol over the hand. Called tech line to explain what I was seeing. Once this updated UI is available to Appliance Express we will need to return with it to install it in order to complete the repair. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Austin, TX 78717
David S
Job Details: 06/23/2021
Arrived on site for crisper drawer. No one answered the door.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Austin, TX 78747
Kevin
Job Details: 06/23/2021
"Arrived on site and inspected refrigerator and found water and ice are not dispensing. Water and ice will dispense If left interior door switch is held down. Found an indention on the inner surface of the left hand fresh food door keeping switch from fully closing. Added a adhesive spacer And switch is now operating properly and water and ice will dispense, job complete"
We serviced a
WHIRLPOOL WASHER
Model LXR9245EQ1
Near Austin, TX 78704
Jacob
Job Details: 06/23/2021
Arrived onsite to replace latch to the u it. Customer had there own part to replace with. Replaced latch. Tested unit. Unit tested good. No issues at this time. Job complete.
We serviced a
WHIRLPOOL DRYER
Model MEDC200XW1
Near Bastrop, TX 78602
Scott
Job Details: 06/23/2021
"Arrived on site for unit not starting. Found door switch broken . ; ordrng 1 WP3406107 (Door switch)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Smithville, TX 78957
Matthew
Job Details: 06/23/2021
Arrived onsite for washer not spinning clothes out. Upon arrival put unit in diagnostics and found stored error code for out of balance. Ran auto test and in spin cycle tub was banging around. Checked suspension and rods were visibly failed. Replaced suspension rods and tested. Unit is functioning properly. Unit does spin. Job complete
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Austin, TX 78745
Kevin
Job Details: 06/23/2021
Arrived on site and set washer into a diagnostic cycle and ran cold and hot water and did not find any leaking. Ran automatic test cycle several times and washer did not leak from connections or drain hose or stand pipe. Took a 30 second video of washer filling and sent it to CS. There is no drain pan present under washer connected to second floor drain.job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Georgetown, TX 78633
Jonathan
Job Details: 06/23/2021
"Arrived on site for ice maker leaking water again intermittently. Performed diagnostics mode and ran ice maker harvest cycle. Called Whirlpool tech support and spoke with Drew, went over prior service performed and parts replaced. Tested all components and checked wire harness. Drew stated to replace wire harness for possible voltage bleed. Sr# attached to original file number. ; ordrng 1 W11171078 (WIRE HARNESS )"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Leander, TX 78641
Kayman
Job Details: 06/23/2021
Arrived onsite to install previously diagnosed parts. I installed the main harness/terminal block. I tested the unit and it is working as designed at this time. Job complete.
We serviced a
KITCHENAID OVEN
Model KEMC308KSS0
Near Georgetown, TX 78626
Jonathan
Job Details: 06/23/2021
Powered unit off at circuit breaker. Removed unit to gain access to blower. Removed failed blower and thermostat and installed new. Assembled unit and powered on. Tested operation and found fan and bake element working. Reinstalled unit and tested operation. All tested good.
We serviced a
KITCHENAID OVEN
Model KEMC308KSS0
Near Georgetown, TX 78626
Jimmy J.
Job Details: 06/23/2021
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Austin, TX 78729
David
Job Details: 06/23/2021
"Arrived on site to diagnose refrigerator that is not cooling. Performed diagnostic on unit. Found the start device sounded like it was shorted, and made almost a zap. Replaced control and start device to resolve. Retested unit and now the start device does click, but compressor isnt starting. Checked windings and found resistance out of spec, indicating a short in the compressor. I also found a green puddle that appears to have leaked from the Dryer. Called tech line, SR7731079408. Recommended piercing or removing the dryer to see if burnt oil can be verified. ; ordrng 1 SealedSystemTech (SS Tech)"
We serviced a
WHIRLPOOL DRYER
Model MED6630HC0
Near Pflugerville, TX 78660
Wesley
Job Details: 06/23/2021
Arrived onsite and replaced control and console together to repair in responsive symptom. Unit is now operating as designed. Advised customer on repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Austin, TX 78731
Kevin
Job Details: 06/23/2021
"Arrived on site and inspected refrigerator and found icemaker is stuck, motor is not running. Ran test 120 and icemaker will not move.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Bastrop, TX 78602
Matthew
Job Details: 06/23/2021
Arrived onsite for microwave turning on by itself. Upon inspection found loose interlock. Interlock switch was causing fan to kick on when cycle hadn?t started. Secured interlock and tested. Also notified customer that the unit has a sensor that will trigger the blower fan to kick on if the temperature from the cooktop reaches a certain point. The fan should be allowed to stay on until temperature cools. Tested unit and unit is functioning properly. Job complete
We serviced a
MAYTAG DRYER
Model MGD5630HW0
Near Leander, TX 78641
Justin
Job Details: 06/23/2021
Arrived on site for a dryer not heating well. I used my vent test kit and found poor airflow for all dryers. I also measured temp fluctuations with my thermocouple and found very slow fluctuations. This indicates a blockage at the wall and I advised the customer they may want to get it checked out. I found the unit working as designed. Call complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Austin, TX 78738
Luis
Job Details: 06/23/2021
Arrived on site for breaker tripping and icicles forming under icemaker. Removed icemaker diagnosed water leaking from housing also found paint in mold chipping away. Replaced icemaker assembly,ran diagnostics on optics passed.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Hays, TX 78610
Leonardo
Job Details: 06/23/2021
Arrived on site to replace control board. Replaced board test unit and unit test good unit heated to 350 and was able to turn unit off.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near San Marcos, TX 78666
Andrew
Job Details: 06/23/2021
Arrived on site to test unit for RC not cooling. Found temp was correct at 37degrees. Damper engaging as designed. Thermistors were in range. FC has nice frost pattern and no signs of restrictions. Evan motor working as designed. Found no current issues. Replaced control as a precautionary. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS02
Near Austin, TX 78704
Jacob
Job Details: 06/23/2021
Arrived onsite for unit right hand door not shutting properly. Checked the door hinge and the hinge is spring loaded. Needed to reset the spring to the hinge. Reset spring. Tested the door. No issues at this time. Job complete
We serviced a
ELECTROLUX WASHER
Model EWFLS70JSS1
Near Austin, TX 78737
Kevin
Job Details: 06/23/2021
"Arrived on site and inspected washer and found hose that connects dispenser to wash tub has a hole in it and washer is leaking from here, will need to order hose.; ordrng 1 134625700 (Dispenser to tub hose)"
We serviced a
LG WASHER
Model WM8000HVA
Near Georgetown, TX 78633
Lou
Job Details: 06/23/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the bellow leaking at the bottom of the door, I removed and replaced the bellow and tested the unit. Unit is operating as designed and no further leaks observed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM504EPA0
Near Austin, TX 78732
Robert
Job Details: 06/23/2021
Arrived on job for complaints of leaks. Level dishwasher
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/23/2021
"Arrived on site for customer complaint of not ice, found unit had ice and is working at time of service."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Kyle, TX 78640
Leonardo
Job Details: 06/23/2021
Arrived on site to test unit for no power. Found unit working correctly when I got here. Test unit and all checked good. Called Techline and let Techline unit is working as designed at This time. SR#7731076901
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Bastrop, TX 78602
Scott
Job Details: 06/23/2021
Arrived on site for fridge not cooling properly . Found unit is freezing food in fresh section. Ordering control and thermistor. Call to set return ; ordrng 1 W11357371 (Control) and 1 W10384183 (Thermistor)
We serviced a
MAYTAG DRYER
Model LDE8904ACE
Near Georgetown, TX 78633
Lou
Job Details: 06/23/2021
"Arrived on site to inspect dryer noises. Upon further inspection, the customer advised that the unit makes a squealing noise when it has a load in it. I turned the unit on and the noise would not duplicate. I disassembled the unit and found the belt, both rollers and the tension pulley were badly worn. I moved and replaced the rollers, tension pulley and belt and cleaned the lint from inside the unit. Reassembled the unit and tested and unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78626
Jonathan
Job Details: 06/23/2021
"Arrived on site for refrigerator leaking water, rust spot developing on stainless doors and slow ice production. Inspected unit and work area. Found drain pan warped, attempted to correct with shim and was not able to get drain pan straight enough to correct. Will need to replace drain pan kit. Performed diagnostics mode and checked ice maker fault codes and found none. Ran harvest cycle and found ice maker cycling. Ran fill cycle and found ice responding. Found ice maker thermistor out of range. Will return with ice maker and drain pan. . ; ordrng 1 W11457241 (DRIP PAN)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Austin, TX 78753
Wesley
Job Details: 06/23/2021
Arrived onsite and found a suspension rod out of place causing uneven spinning. Corrected issue. No parts are needed. Advised customer on repair. Reminded customer of best use and care guides
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lago Vista, TX 78645
Justin
Job Details: 06/23/2021
"Arrived on site for a washing machine not spinning/agitating properly. Upon arrival the customer stated that the unit would intermittently not ring out their clothes. He also stated sometimes it would shake and walk a little bit. I gained access to the bottom of the unit and found that the shifter had popped off of the cam. I temporarily fixed this and will be ordering a new one to install per service pointer W11531483. After, I put the unit into diagnostics mode and found stored error codes F0E5 for off balance load and F7E6 for motor fault. I cleared the error codes. I advised the customer on proper loading the unit per user care guide. I then ran a test cycle on the unit and found no other failing parts. I manually activated the spin and agitate and found it temporarily working as designed. No leaks observed at the time of service. Will return with already ordered parts. Office to reschedule to install the new shifter. ; ordrng 1 CNOTE (Return with already ordered actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Georgetown, TX 78626
Jonathan
Job Details: 06/23/2021
"Arrived on site for refrigerator leaking water from ice bucket and not producing ice. Inspected unit and work area. Found off brand water filter in unit and fill cup frozen. Recommend to replace water filter with name brand EVERY DROP. Removed ice maker housing and thawed ice from fill cup. Installed ice maker assembly and cycled ice maker. Found fill tube defective and when filling leaking outside of fill cup. Removed fill tube and installed new. Cycled ice maker and monitored operation. All tested good, no water leaks detected. Spoke with customer neighbor on water filter, customer was not home at time of service."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS3
Near Austin, TX 78738
Robert
Job Details: 06/23/2021
Arrived on job for complaints of noise. Found the vent not properly mounted leaving a 2 inch gap. Air is coming from back causing grease trap to move . Will need to have installed properly to correct issue.
We serviced a
WHIRLPOOL OVEN
Model KSGG700ESS2
Near Austin, TX 78757
Kevin
Job Details: 06/23/2021
"Arrived on site and replace control board on oven, it will now run a bake cycle properly took one picture of oven heating, job complete"
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Round Rock, TX 78681
Tommy
Job Details: 06/23/2021
"(Tw) Onsite for dryer making noise after halfway through cycle. Turned dryer on normal cycle and couldnt duplicate noise. Inspected unit and found exhaust clip missing causing possible metal on metal sounds after exhaust heats up during a cycle. Also, found unit was not allowing to enter service mode to find any error codes and would have to exit service mode to run cycle. Ordering exhaust clip and control. Office to reschedule due to part availability. ; ordrng 1 8572105 (Clip exhaust) and 1 W11526014 (ACU)"
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Georgetown, TX 78633
Lou
Job Details: 06/23/2021
"Arrived on site to inspect cooktop tilting down. Upon further inspection, I found the console tilted forward and down. I found the side trim pieces not flush at the back trim piece. Also found the cabinets/countertops not cut to fit the cooktop. Also, found the console badly scratched from installation (photos). I attempted to adjust the console and it would not adjust due to installation (photos). I also found that the gas line at the wall was not sled as it is colliding with the line coming out of the unit (photo). I recommended that the customer contact their builder and report the issues and they said that they already have made contact and was told it was the manufacturers problem. I recommended that my customer make contact with their builder again and advise them that the issue is an installation issue at this point and if they cant get the issue resolved with their builder to contact Whirlpool. I provided my customer with our company brochure and contact information for Whirlpool. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS03
Near Pflugerville, TX 78660
David S
Job Details: 06/23/2021
"Arrived on site for sealed system repair. I gained access to the rc evaporator and installed a new housing, cover, And evaporator. I secured the the housing and cover in place. I reassembled the unit. Pulled a vacuum on the system and found no vacuum leaks. I put a measured charge of 5.5 oz of refrigerant into the system. I foam und it holding and pressures equalizing right. I ran the unit and found it cooling as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Leander, TX 78641
Kayman
Job Details: 06/23/2021
Arrived onsite for dishwasher with dispenser door not opening. Upon inspection I found F7E1 FAE2 stored in the unit. I ran the diagnostics cycle and found the dispenser door opened. I found the unit working as designed. I opened the door and saw some over sudsing. I stopped the cycle and started over. Midway through the 2nd cycle I opened the door again and there were no more suds. The dispenser opened the 2nd time as well. No repairs needed at this time. No leaks detected during time of service and the unit is operating as designed at this time.Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Canyon Lake, TX 78130
Noah D
Job Details: 06/23/2021
"Arrived on site to inspect unit for not heating and popping breaker, upon inspection found the interlocks fused and causing issues. Replaced both sets of interlocks and tested. Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Austin, TX 78739
Luis
Job Details: 06/23/2021
Arrived on site for freezer not cooling. Per customer freezer stopped cooling then after a power surge unit started working ran diagnostics all test passed possible control issues. Replaced main control
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Killeen, TX 76542
Al
Job Details: 06/23/2021
Arrived back on site to install previously ordered console. Removed and replaced it and unit tested as designed. JOB COMPLETE
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Lago Vista, TX 78645
Justin
Job Details: 06/23/2021
Arrived on site for a refrigerator getting iced over in the FC. Upon arrival I found an air leak at the top right of the FC door gasket. I used my heat gun to re shape the gasket. I then found the unit sealing as designed. I advised the customer to not open it for at least an hour to let it set. Unit is working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 06/23/2021
"Arrived on site for Not Draining - Top Load Washer. Placed in diagnostics and got one error code, F7E6. Cleared error code. Inspected actuator and found actuator arm not engaged into splutch mech. Removed actuator and installed new actuator. Ran auto diagnostics and washer completed all cycles as designed. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near New Braunfels, TX 78132
Noah D
Job Details: 06/23/2021
"Arrived on site to inspect unit for not making ice, Upon inspection found the unit was attempting to make ice but the thermistor was below harvest temp. Test 58. Tried to fill unit with water and it did not, replaced valve and tested. All functions returned. Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Marble Falls, TX 78654
Cliff
Job Details: 06/23/2021
Arrived on site to replace previously ordered parts for refrigerator. Replaced fill tube heater and valve. All is working properly at this time and no leaks were found at time of service.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HEP
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 06/23/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker motor failed and replaced icemaker. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Austin, TX 78704
Jacob
Job Details: 06/23/2021
Arrived onsite for unit not dropping ice when called for consistently. Tested unit. Was able to get ice to drop. But it would not respond at time. Upon further inspection. Found that the wire at the bottom of the door had a small slit in it. Ordered new door for replacement. Office to reschedule ; ordrng 1 W11390104 (DOOR FIP)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78705
Jacob
Job Details: 06/23/2021
"Arrived onsite for unit making noise. Tested unit, heard noise. Also the unit had a lot of moisture inside of it, said the tenant has not used it in 3 weeks. Had head of maintenance with me and letting them know that there more likely is an issue with the hot air coming through the vent and mixing with the cooler air in the apartment causing the moisture inside the dryer since the unit has not been used. Upon further inspection, found that the blower fan needed to be replaced. Replaced blower. Tested unit. Unit tested good. No issues at this time. Job coming"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS6
Near Volente, TX 78641
Justin
Job Details: 06/23/2021
Arrived on site to install previously diagnosed parts. I gained access to the housing and found the harness burnt to housing and unable to remove. We will also need to replace the harness. Ordering the harness and will return to replace all parts. Office to reschedule. ; ordrng 1 W10710692 (Wire Harness) and 1 W10907910 (Main Harness)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Briarcliff, TX 78738
Robert
Job Details: 06/23/2021
Arrived on job for complaints of power off in pre heat. Ran test and oven heating up to temperature. And maintain temperature.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Buda, TX 78610
Andrew
Job Details: 06/23/2021
Arrived on site to replace control from previous diagnosis. Replaced control and same issue. Verified paddle voltage. Valve was not receiving voltage but was producing ice. Could not find issue. Spoke with Techline and had me completely close left door switch and try. Unit started dispensing water instantly. Was told its a known issue and new part is needed. Was given part for longer door switch. Office to reschedule. SR#7731077088; ordrng 1 W11396033 (LefRC door switch)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Pflugerville, TX 78660
Wesley
Job Details: 06/23/2021
Arrived onsite and replaced spark board. Unit is now operating as designed. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Lago Vista, TX 78645
Justin
Job Details: 06/23/2021
Arrived on site to install previously diagnosed parts. I installed the new drain pan and ran water down it to ensure it now drained. The unit was now draining as designed. I then gained access to the FC evap and installed a new thermistor. I then ohmd it back out and found it good. I then gained access to the control and installed a new one. I powered on the unit and waited for a frost pattern. The unit is now cooling as designed. No water leaks observed at the time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS1
Near Round Rock, TX 78665
David S
Job Details: 06/23/2021
Arrived onsite for dishwasher not latching closed and popping open. I inspected the unit and work area. I found the latch and stroke working as designed. Si pulled the unit from the cabinet and found it is level and free of any frame damage. I inspected the hinges and found no issue with the hinges. I removed the tub gasket and found the door closing and latching all the way. I reinstalled the gasket and found it not closing. I inspected the gasket and found it not seating properly in several places. I used a pick and flat head and could not get it to seat right. I am ordering a new tub gasket and trim piece just Incase. The office will reschedule.; ordrng 1 W11177741 (Gasket) and 1 W11177741 (Trim)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Austin, TX 78729
David
Job Details: 06/23/2021
"Arrived on site to diagnose refrigerator not making ice, and not dispensing water. Ran water dispenser and heard valve humming, but no water dispensing. Checked wall valve and found valve off. Turned water supply on and verified unit is properly dispensing. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Kyle, TX 78640
Leonardo
Job Details: 06/23/2021
Arrived on site to test unit for unit making loud noise when in used. Turned unit on for 1 minute no noise present. Ran unit for 2 minutes and no loud noise. Couldnt duplicate at this time job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Kempner, TX 76539
Al
Job Details: 06/23/2021
"Arrived on site and inspected ice maker dropping clumps of ice that arent being heated by the ice maker before dropping into the container, removed and replaced it and unit was harvesting when I left JOB COMPLETE"
We serviced a
GE WASHER
Model WPRE8150K1WT
Near Bastrop, TX 78602
Scott
Job Details: 06/23/2021
Arrived on site to replace gearcase . Found cracks around where shaft is . Will need to get AUTHO for tub and second man in addition of all ready AUTHOed parts .call to set return ; ordrng 1 Autho and 1 WH45X20473 (Tub)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Paige, TX 78659
Scott
Job Details: 06/23/2021
"Arrived on site for dryer not starting. Found one of the wires in door switch not in molex connector . Repinned connection , unit started right up and is heating . No lint build up at time of service. Job complete ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Johnson City, TX 78636
Brandon
Job Details: 06/23/2021
"Arrived on site for customer complaint of unit not making ice and not dispensing water properly, found extremely low water pressure getting to unit, informed customer of my findings."
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Round Mountain, TX 78663
Brandon
Job Details: 06/23/2021
"Arrived on site for customer complaint of multiple lights being out in ref section, found upper left and right middle modules failed, I replaced both modules from truck stock, unit tested good. ; used 2 W11462342 (Module) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Mountain, TX 78663
Brandon
Job Details: 06/23/2021
"Arrived on site to replace wash basket, after replacing and running calibration, unit tested good."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055YEM00
Near Blanco, TX 78606
Brandon
Job Details: 06/23/2021
"Arrived on site for customer complaint of unit not cooling, found failed start device. Ordering start device, ; ordrng 1 WPW10194431 (Start device)"
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHW05
Near Canyon Lake, TX 78133
Andrew
Job Details: 06/23/2021
"Arrived on site to test unit for not cooling properly. Found evap motor running. Damper tested good. Thermistors were in range. Found evap had frost only first two coils. Found condenser fan working. Compressor was extremely hot. Recommend replacing compressor and filter dryer. Compressor, filter dryer, access valves and evaporator will be needed. Job complete."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Pflugerville, TX 78660
Wesley
Job Details: 06/23/2021
Arrived onsite and replaced cabinet and top due to damage. Cord not compatible with outlet. Advised customer on cord needed. All checks good. Unit is set up properly.
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXPA5
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/23/2021
"Arrived on site for customer complaint of standing water and unit not completing cycles, found failed vent assembly, I replace vent assembly, unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS1
Near Georgetown, TX 78633
Jonathan
Job Details: 06/23/2021
"Arrived on site for dishwasher cleaning light blinking and will not start cycle. Inspected door switch and found clear of debris. Attempted to perform diagnostics mode and control not responding. Isolated each component and found clean light still flashing. Found main control at fault. Service and labor $215.75, control $175.07 plus tax. Customer approved estimate. Removed failed control and installed new. Performed diagnostics mode and monitored test operation. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78744
Leonardo
Job Details: 06/23/2021
Arrived on site to test unit for unit not opening dispenser. Replaced dispenser test unit and unit test good job complete.
We serviced a
ELECTROLUX DRYER
Model EFMG617STT
Near Austin, TX 78704
Jacob
Job Details: 06/23/2021
"Arrived onsite for unit making a vibration noise. During drying cycle. Tested the unit. Heard noise. Upon further inspection. Found that the blower wheel had a lot of lint stuck in the fan, causing the blower to rotate off balance causing the noise. Removed lint from the blower wheel. Tested unit. Unit tested good. No noises at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78735
Kevin
Job Details: 06/23/2021
"Arrived on site and inspected washer and found no saved error codes, ran all functions in manual Diagnostics and Washer is unlevel. Corrected it by lowering right front foot. Also discussed correct loading procedure to ensure no unbalanced loads.
We serviced a
WHIRLPOOL OVEN
Model KOCE507ESS
Near Marble Falls, TX 78654
Cliff
Job Details: 06/23/2021
Arrived on site to diagnose an oven with a damaged door. Found outer door glass broken and lower vent dented. Replaced both parts and tested unit. Found all is functioning properly at this time.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Leander, TX 78641
Kayman
Job Details: 06/23/2021
Arrived onsite to install previously diagnosed parts. I installed the gearcase and drive system. I tested the unit and it is working as designed at this time. No leaks were detected during time of service. Job compete.
We serviced a
FRIGIDAIRE OVEN
Model PLEB30S9FCD
Near Kempner, TX 76539
Tyler
Job Details: 06/23/2021
"Arrived on-site for oven not allowing heat functions. Upon arrival I was able to remove oven from wall and disassembled and tested all heating hardware. Found heating element had a burnt connection, oven sensor was reading 1.6ohms at room temp, and the t.o.d sensor had failed. After replacing all 3 parts I was then able to reassemble and test oven on bake and broil setting. Showed customer results. Oven now functioning as designed call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Wesley
Job Details: 06/23/2021
Arrived onsite and repaired insulation sagging underneath by attaching to frame with adhesive. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Austin, TX 78727
David
Job Details: 06/23/2021
"Arrived on site to diagnose washer with Add Garment lights and Detergent Low lights on. Advised customer that the add garment light is an indicator that is there to let them know they can pause the load and add clothes. Also advised the low detergent light is due to the lower auto dispenser is low on detergent, but does not affect the main dispenser. Unit is working as designed, customer advised on use and care. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cedar Park, TX 78613
Kayman
Job Details: 06/23/2021
Arrived onsite for dishwasher showing F8E4 and not operating. Upon inspection I found F8E4 and F9E2. I accessed and replaced the drain pump. I explained the F8E4 and what causes that error. No leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Cedar Park, TX 78613
Kayman
Job Details: 06/23/2021
Arrived onsite to install previously diagnosed parts. I installed the main control and tested the unit. The unit is now working as designed. Job complete.
We serviced a
GE COOKTOP
Model PP945SM3SS
Near Temple, TX 76502
Tyler
Job Details: 06/23/2021
Arrived on site for cooktop cracking glass during use. Upon arrival customer had stated she payed a cooking pot on glass to let some water boil. After 5 minutes of back left burner boiling water customer stated she heard a lot crack and turned from sink and found glass had broken while unit was in use. From cracks on back left area it shows burner overheated and pushed glass slightly outward away from burner. This is due to a malfunction with gland and bAck left burner. Office to reschedule once Availability of parts is known. Call complete ; ordrng 1 WB62T10568 (Glass top) and 1 WB30T10131 (Back left burner)
We serviced a
GE OVEN
Model JK3000DF6WW
Near Killeen, TX 76543
Al
Job Details: 06/23/2021
Arrived on site to install previously ordered part. Removed and replaced the gasket. JOB COMPLETE
We serviced a
KENMORE DISHWASHER
Model 665.14815N612
Near Georgetown, TX 78628
Jonathan
Job Details: 06/23/2021
"Arrived on site for dishwasher dispenser not opening. Inspected unit and work area. Found door rubbing tub on right side. Found gasket had fallen off of dispenser and interfering with door spring.Disassembled dispenser and inspected, found all intact. Corrected gasket and assembled door dispenser. Leveled feet to correct door from rubbing tub. Performed diagnostics mode and monitored test cycle. Found dispenser opened and all other components working as designed. No water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near China Spring, TX 76633
Jonathan
Job Details: 06/23/2021
"Arrived on site for a refrigerator that rattles every time you open the door and has a handle that fell off. Inspected unit and work area. The customer advised that when they first installed this unit, the installers were having a hard time with the handle and eventually left it loose. After some time, the handle eventually popped itself off. The customer advised that they had left a small dent where the handle goes over on her freezer door. ; ordrng 1 W11163764 (handle) and 1 W11164593 (diffuser) and 2 W11366418 (HANDLE SCREWS)s"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near New Braunfels, TX 78130
Andrew
Job Details: 06/23/2021
"Arrived on site to test unit for thumping noise. Found shift actuator was not connected to splutch. Secured actuator with zip tie, ran diagnostics and found no current issues. With thumping or odd noises. Needing shift actuator to fix issue. Off ice to reschedule. ; ordrng 1 W10913953 (Actuator)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Georgetown, TX 78628
Jonathan
Job Details: 06/23/2021
"Arrived on site for oven not igniting. Ins unit and work area. Performed diagnostics and tested operation while measuring amp draw to igniter. Found only drawing 2.6 amps. Found failed igniter. Removed failed igniter and installed new. Tested operation and found igniting. Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Pflugerville, TX 78660
David S
Job Details: 06/23/2021
"Arrived on site for wall oven not responding. I inspected the unit and work area. I found the display frozen and not responding to commands. I power cycled the unit at the breaker and tested the unit. I found a fault code for the UI in diagnostics. I tested the bake and broil for the unit and found the, both working. I a, ordering the console to complete the repair. The office will reschedule when we have an eta on the part. ; ordrng 1 W11296171 (UI)"