Local Reviews

Appliance Express Rated 4.9 out of 5 stars based on 4455 customer reviews

Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for “no ice production” complaint. Inspected unit and could not find leak on valve, from filter head. Icemaker did not seem to be triggering solenoid, so that I could not trace leak. Finally got water coming to icemaker and found leak to be coming from icemaker line. Ordering icemaker line and associated parts. Return for repairs on 01/08. No other leaks detected, at time of service.; ordrng 1 W11120581 (tube-water) and 1 WPA3223101 (insert- pl) and 1 WPM0114003 (clip- spee) and 1 WPW10137519 (tube-water)"

Near E 7th St, Elgin, TX 78621
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Customer said door already replaced office to follow up

Near N Bluff Dr, Austin, TX 78745
Joseph C.

Joseph C.

RANGE WHIRLPOOL WEG515S0FS0 "Arrived on site for “missing knobs and burner caps” complaint. Inspected unit and found knobs and burner caps missing. Installed new knobs and burner caps. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Grover Ave, Austin, TX 78756
James C.

James C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site and tested operation. I found unit has f2e2 error. Ran checks per tech sheet and found ui at fault. Installed new ui and found that the ui only beeps but no indicators light up. I found the control has also failed. Spoke to CS about ui coverage. Installed control and tested. Unit working properly. Job complete

Near Buck Ln, Georgetown, TX 78628
Clif L.

Clif L.

RANGE KITCHENAID KEBC107KSS0 Arrived on site to diagnose an oven that is not staying functional. Found control board has loose connection causing it to Lose power when can panel is moved. Control will need to be rebuilt and reinstalled to complete repairs. Pulled control today to be sent off for rebuild. Office will need to contact homeowner and set return appointment. ordrng 1 4452894 (SEND FOR REBUILD (EXPEDITE))

Near Eck Ln, Austin, TX 78734
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site and found unit console with computer failure. Replaced console. Now unit is operating as designed.

Near Chayton Cir, Pflugerville, TX 78660
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site for no ice. Ran diagnostics water leaking from under filter unit passed all other diagnostics advised customer to allow unit to run 24hrs with out filter if ice is made issue with filter

Near Bridle Path, Austin, TX 78703
Jerry C.

Jerry C.

OVEN KITCHENAID KODE300ESS04 KODE300ESS04 Arrived to inspect no power. The unit had line voltage present and 13.5 VDC was present to the UI/console. Office to order console. Office to contact the customer to arrange return service. The unit was partially disassembled. The customer was not available to sign the receipt. ; ordrng 1 W11087457 (console)

Near Cypress Springs Way, , TX 78633
Leonardo C.

Leonardo C.

RANGE JENN-AIR JDS9860BDB Arrived on site to test unit for unit not letting you select bake. Test unit and found bad panel will need new panel WPW10206070. Customer will need to see if he can go buy one before holidays. He will call back if he wants to continue with repair. for trip charge

Near Woodview Ave, Austin, TX 78756
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF989SDAE00 Arrived on site. Replaced thermistor harness and relocated it to correct position and Added silver tape. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Sunspur Rd, New Braunfels, TX 78130
Paul R.

Paul R.

DRYER WHIRLPOOL WED95HEDW0 Arrived onsite for the dryer with a no heat condition. I found L2 missing at the wall outlet. I tried resetting the breaker but had the same results. I advise the customer to call an electrician. call complete.

Near Sunny Ln, Austin, TX 78731
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for customer complaint of mullion falling off, I found top of mullion was not attached, I attached the top, that tested good. Also found no water dispensing and no ice, found valve was faulty. Ordering valve and reservoir.; ordrng 1 W10753488 (reservoir) and 1 W11043013 (valve)"

Near Natchez Drive, , TX 78610
Al R.

Al R.

DISPOSAL WHIRLPOOL GC2000XES "Arrived to inspect garbage disposal not working. I hit the reset button on the unit and heard humming. I used an Allen wrench to move the internal chopper. I got the unit to power on, but the chopper assembly made loud noises when turned on. Unit not able to grind anything.JOB COMPLETE"

Near Rosita Oak Dr, Killeen, TX 76542
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and found icemaker had lost position and could not be jumped. Replaced icemaker. All else checks good. Unit is now operating as designed.

Near Windmill Cir, Pflugerville, TX 78660
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KSSC42QMS03 "Arrived on site. Check for noise issues. Found copper tubing touching creating noise when compressor is on. Adjusted copper tubing and ran, all functions tested OK. No leaks present. Job complete"

Near Village Shore Dr, Canyon Lake, TX 78133
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replaced panel for drawer. Opened box and found part damaged again. Re ordering panel W10482110 office to check part before sending to tech and tech to check part at storage to make sure it’s not damaged. Office to reschedule. ; ordrng 1 W10482110 (PANEL DOWRY)

Near Twisted Oaks Ln, Kyle, TX 78640
Thomas L.

Thomas L.

MICROWAVE GE JVM6175EF1ES Removed and replaced failed thermostat. All operations are now normal.

Near Riverbend Ln, Kingsland, TX 78639
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for customer complaint of noise, found rattling noise coming from condenser fan. Found unit was not level causing fan to hit housing. I leveled the unit, tested good."

Near Bell Hill Drive, , TX 78620
Diego G.

Diego G.

DISHWASHER KITCHENAID KUDS30IVBL4 "Arrived on site. Replaced manifold, tube, panel and control board. Ran dishwasher and tested, all functions tested OK. No leaks present. Job complete"

Near Red Rock, TX 78662
Robert J.

Robert J.

WASHER WHIRLPOOL WET4027EW1 Arrived on job to replace gearcase. Call not set for time allowed.; schdld next appmnt for 12/28 FRI !

Near Manchaca Rd, Austin, TX 78745
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived on job to replace tub and panels. Dishwasher was not installed and per customer instructions left by front door.

Near FM1854, Dale, TX 78616
Arthur B.

Arthur B.

OVEN MAYTAG MER6755AAS Arrived onsite to install overlay and control to double standing oven from prior diagnosis. Removed and replaced control with overlay. Reassembled and tested. Both oven now work as intended. No other issues found.

Near Bull Run Dr, Killeen, TX 76549
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KFIS29BBMS02 Arrived on site to install a UV filter dryer for refrigerator. Found compressor acting abnormally as well and replace dryer and compressor. Pull the unit into deep vacuum and verified unit held vacuum for extended period. Charged unit with 5.5 ounces of Freon and tested unit. Found all is functioning properly at this time. No leaks were found at the time of service.

Near Sugarloaf Dr, Austin, TX 78738
Lou S.

Lou S.

WASHER MAYTAG MVWX655DW1 "arrived on site to inspect washer shutting off. Upon further inspection, I placed the unit in diagnostics and tested and it showed error code F7E5 (shifter fault). I cleared the code and continued with testing. The unit operated as designed with no error codes. I placed the unit in manual test mode and tested the agitation and spin modes to verify the actuator/shifter is operating properly and it operated as designed. The customer advised that when the unit was delivered, the delivery guys dropped the unit approximately 1-2 feet but after they installed it, they tested it and said it worked fine. The customer advised that they put very small loads of rags or towels in the unit and it will turn on then shut off. I advised that the unit senses the amount of temps in the tub and that they might have to add a few more items for the sensor to sense the amount of items before it will complete a cycle. No water leaks observed during service, job completed."

Near Little Elm Trail, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER MAYTAG MVWB835DW3 "Arrived on site for washer making a rattling noise . Ran diagnostics ,no error codes . Found drain pump making a rattling noise during drain cycle . Ordering pump motor . Return 1/3 .no water leaks detected at. One of service .; ordrng 1 W10876600 (pump-water)"

Near Gordon Ct, Austin, TX 78753
Al R.

Al R.

WASHER WHIRLPOOL WTW4816FW2 Arrived to inspect washer basket weighed down. I confirmed the complaint and removed and replaced the suspension rods..Tested and calibrated the washer. All water lines were dry at the time of service.JOB COMPLETE

Near Buckskin Trail, Temple, TX 76502
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED75HEFW1 "Arrived on site and inspected prior and found error code for communication between user interface and control board. Replaced both and requested that customer monitor dryer for correct operation. Unit is new and there is no lint buildup at time of service, job complete."

Near Silkgrass Bend, Austin, TX 78748
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE204DSS0 Arrived on site to test unit for unit not turning on. Test unit and found unit getting 120 but not coming on. Replaced board test unit and found cancel button not working. Replaced panel closed door and found unit not starting test latch and found bad latch. Replaced latch test unit and unit not starting lost all power to unit. Advised customer to check switch to unit because I didn’t have power even when switch was on. Job complete customer will need an electrician

Near Oak Grove Rd, Buda, TX 78610
Thomas L.

Thomas L.

WASHER FRIGIDAIRE FEWB23RGS0 Arrived on site for no spin and noisy condition. Found that the Motor cannot use belt to turn the transmission which is locked up. The transmission and other parts are no longer available.

Near Wofford Dr, Burnet, TX 78611
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived to inspect refrigerator not getting col. I removed and inspected the evaporator and saw ice buildup near the capillary tube. I used my heat gun to melt the ice while the unit was unplugged. I plugged it back in and saw ice form near the top of the evaporator, but never saw a complete frost pattern. I ordered WPW10448874 start device for the unit due to it not cooling properly. Spoke with CS about the situation.Customer rescheduled; ordrng 1 WPW10448874 (START DEVICE )"

Near John Rd, Killeen, TX 76543
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for refrigerator is leaking water and found leak is coming from supply line not from the refrigerator. Recommended to customer that line to be replaced in order to correct issue. It will need to be done before any further diagnosis can be performed, job complete"

Near Bonneville Bend, Austin, TX 78744
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 "Arrived onsite to install compressor,evaporator and UV drier to SxS refrigerator from prior tech’s diagnosis. Upon removal of unit cover, could hear hissing coming from access valve. Found schrader valve leaking. Evacuated unit, replaced schrader valve and vacuumed unit down to -25psi. Removed evaporator cover and defrosted evaporator with heat gun. Charged unit with 5.5oz of R134a refrigerant. Powered unit up. Found good frost pattern forming on evaporator. Pressure on low side @2psi,high side @120psi. No other issues found. All water connections were dry at time of service."

Near Misty Pine Dr, Temple, TX 76502
Robert J.

Robert J.

DRYER MAYTAG MED3500FW1 Arrived on job for complaints of not heating. Confirmed not heating and replace motor and wheel. Test and dryer heated.

Near Tallow Trail, San Marcos, TX 78666
Kevin B.

Kevin B.

OVEN WHIRLPOOL WFG505M0BB2 "Arrived on site and replaced temperature sensor diagnosed on previous visit, after replacement of and is now operating properly, job complete"

Near Nandi St, Manchaca, TX 78652
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site and found fan dead. All else checks good. Unit is otherwise operating as designed. Quoted 93.66 for part and 19.99 trip charge. ; ordrng 1 W11087438 (HARNESS)

Near Hawks Swoop Trail, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KUIC15PRXS0 Arrived on job for complaints of not working. Ran diagnostics and found inlet valve not working checked water supply good replace valve and test. Ran diagnostics again and pump not working ether replaced pump and ran check all operation normal. No leaks detected at time of service

Near Brunson Ln, Wimberley, TX 78676
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDPE234GPS "Arrived on site and set dishwasher into diagnostic cycle and found no saved error codes. Found heating element is disconnected on right side, after correcting Ran diagnostics and found all functions are operating properly. found incoming water temperature is 113 degrees after a full minute of running at kitchen sink recommended that it be raised to minimum of 120 degrees for detergent to dissolve properly. No further repairs are required at this time, no water leaks from connections at time of service, job complete."

Near Yellow Rose Trail, Austin, TX 78749
Steve C.

Steve C.

WASHER GE GTW330ASK1WW Arrived on site for the unit will randomly turn on on it’s own and the clothes are coming out soaking wet. Call GE and advise to puncture a hole on the pressure chamber port due to blockage. Puncture the port and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Janelle Dr, Copperas Cove, TX 76522
Paul R.

Paul R.

OVEN WHIRLPOOL RBS305PDB12 Arrived onsite for the oven not heating up to the preset temp. Ms stated it was taking longer than normal for food to cook. I tested the oven and found both elements working in preheat and the preheat temp reached 392 degrees with the set point at 350. I found the oven cycling between 337-397 degrees leaving a 367.5 degree average which means product should have been well done when the timer went off instead of under cooked. Ms stated she was using the oven at 425 degrees cooking salmon and it took almost twice the amount of time for it to get done. I set the set point to 425 and tested the temp cycle. The oven cycled between 418-472 degrees leaving it with a 445 degree average temp. I explained to ms that the oven was running hot. Ms stated that she was used to that because it always has done this but it had undercooked the last two things she tried in the oven. Ms stated to leave the offset alone at this time. Call complete.

Near Big View Dr, Austin, TX 78730
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site and inspected refrigerator and found fresh food evaporator is frosted over, removed all ice and replaced fresh food evaporator cover. Inspected control board and found it is series 600. Request of the customer continue to monitor refrigerator, no water leaks from connections at time of service, job complete"

Near San Marcos, TX 78666
Jerry C.

Jerry C.

COOKTOP JENN-AIR JGCP536WP01 JGCP536WP01 Arrived to instal part. I found the actual issue was with the unit sparking while lit. The part ordered only provides voltage to the igniter and does not affect sparking after ignition has occurred. I found the screws for the orifice holder were not fully seated against the burner pan. I tightened the screws and tested and the issue was fully resolved and tested through multiple attempts. The unit has had service for the same issue within one year and I am applying our warranty. No gas leaks detected during service.

Near Sand Hills Cove, Georgetown, TX 78628
Clif L.

Clif L.

DISHWASHER JENN-AIR JDTSS246GP0 Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested unit and found a Wiring for circulation pump not fully inserted into control board causing the pump to intermittently not function. Rewired control board properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Keswick Rd, Spicewood, TX 78669
James C.

James C.

DISHWASHER WHIRLPOOL WDT730PAHB0 "Arrived on site and tested operation. Customer stated there was a puddle of water in front of unit while it was running. I ran the cycle she had run and found no over sud conditions that would cause the leak and no water leaking from water supply, drain pump or sump. I ran diagnostics and found no faults in memory but at the end of the cycle there were a lot of suds from the rinse aid. I checked the rinse aid setting and found it to be at the lowest setting. Unit is over dispensing rinse aid and will need to be replaced. Called tech line and spoke to Rick #7723745844; ordrng 1 W10861000 (detergent dispenser)"

Near Gentry Dr, Leander, TX 78641
James C.

James C.

REFRIGERATOR AMANA ASI2575GRS01 Arrived on site and tested operation. I found a high pitched sound while compressor running and it would go away if door opened or sealed system component touched. I found the noise coming from then high pressure line touching the condenser. I installed manufacturer approved vibration pad where to 2 lines touch and the noise did not return. Unit working properly. Job complete

Near Tulum,
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for refrigerator ice maker not producing ice. Inspected ice maker and found dry. Performed diagnostics mode and ran fill test. Found no water going to ice maker. Gained access to valve and tested water to ice maker and found water tube to ice maker frozen. Tested fill tube and fascia heater resistance and found within range. Tested water pressure from dispenser and test okay but do recommend to replace water filter. Will need to add sealer gum on side of ice box. Contacted office for authorization and was approved. Added sealer gum around fill tube and side of ice box to prevent air leaks. Ran fill test and cycled ice maker. All tested good, no water leaks present."

Near St Paul Rivera, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS586FIEM03 Arrived on site for no ice. Ran diagnostics optics reading bin full or not present when bin is empty and installed diagnosed failed optics. Maintain s will contact office for warranty information due to unit being out of warranty; ordrng 1 W10870822 (OPTICS) and 1 W10898445 (RECEIVER OPTICS )

Near Aldrich St, Austin, TX 78723
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW5300SQ0 "Arrived on site for “agitator not agitating” complaint. Inspected unit and found dogs worn out. Removed and replaced agitator cams. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near La Paz Ln, Del Valle, TX 78617
Steve C.

Steve C.

WASHER MAYTAG MFW9700SQ1 Arrived on site to replace the water level switch due to the error code FH. Replaced the switch and tested the unit. Unit is now washing properly but found a small leak coming from the door. Found there is a tear on the bellow. Unit will need a new bellow. ; ordrng 1 WP8182119 (bellow)

Near N 30th St, Waco, TX 76710
Kevin B.

Kevin B.

WASHER WHIRLPOOL wtw8900bc0 "Arrived on site and replaced tub ring, dispenser cup, and fabric softener cup. Set washer into manual cycle and found water will still overflow. Water valves are barely on and still at maximum pressure. Showed customer excessive water pressure during fill and recommended that a plumber be consulted. No water leaks from connections at time of service, Job complete"

Near Katie Drive, Austin, TX 78737
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF750SAYM3 Arrived on site to test unit for not washing. Test unit and found bad wash motor. Replaced sump and motor test unit for leaks no leaks present at this time. Unit washing correctly job complete

Near Wallis Dr, Austin, TX 78746
Arthur B.

Arthur B.

WASHER MAYTAG MFW9700SQ1 "Arrived onsite to install new bellow to front load washer. When arrived, customer still getting “FH” error code. Tested unit and confirmed code when attempting to fill. Tested flow meter per tech sheet and found turbine inside flow meter barely moving. Blew into flow meter to get turbine moving. Tested unit. Unit now fills properly. Found unit will need flow meter to complete repair. Returning with bellow as well. R/S for 1/2/19. Reassembled. All water connections were dry at time of service.; ordrng 1 WPW10110225 (flowmeter)"

Near N 30th St, Waco, TX 76710
Clif L.

Clif L.

RANGE KITCHENAID KSEB900ESS0 Arrived on site to diagnose a range that is not operating. Tested unit and found control locked out due to F1E0 error code. Per tech sheet reset unit by tripping breaker and let it control board fully discharged prior to powering on. Reset unit as tech sheet described and tested unit. Found all is functioning properly at this time and no other failures are occurring.

Near Belforte Ave, Lakeway, TX 78738
Steve C.

Steve C.

WASHER GE WPGT9360E0WW Arrived on site for the unit is leaking water. Tested the unit and found there is a tear on the drain hose inner. Will need to order the drain hose and get authorization. Unplug the unit and all water connections were dry at the time of service.; ordrng 1 CNOTE (AUTHO) and 1 WH41X10083 (drain hose)

Near Tecovas Springs Ct, Killeen, TX 76549
Arthur B.

Arthur B.

COOKTOP JENN-AIR JGCP436WP02 Arrived onsite for customer complaint complaint of control panel damage on cooktop. Advised customer that the granite will damage the replacement. Advised builder of issue. Build will address issues before installing replacement panel. Builder will call back in when issues completed.

Near Lake Rim Circle, Georgetown, TX 78633
Al R.

Al R.

DRYER MAYTAG MEDX655DW1 "Arrived to inspect unit making grinding noise. I was told the noise stopped. The customer advised she was experiencing long drying times. I checked the thermal cutoff, element and fuse. All showed continuity. I changed the temperature at the temperature control dial and the element cut on at low temperature setting. Office to order W11230567 temperature control switch, which is a PSP item and reschedule with the customer.Needs more work; ordrng 1 W11230567 (TEMPERATURE SELECTOR SWITCH )"

Near Sunset Canyon Dr, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived on site for water freezing in fill tube. At time of visit maintenance didn’t know if unit was fixed or same issue tenant not available maintenance wants to reschedule for following Thursday. If same issue returning tech will need to check pressure from water line and call tech support; saved tckt

Near Berkman Dr, Austin, TX 78723
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 "Arrived onsite to install new hub assembly to top,load washer from prior tech’s diagnosis. Installed inner tub and installed hub assembly. Reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."

Near Williamette Ln, Killeen, TX 76549
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBSD608ESS00 "Arrived on site for customer complaint of control reading high temp, I found high temp error just needed to be reset, unit was cooling fine at time of service."

Near Muir Ln, Austin, TX 78746
Jerry C.

Jerry C.

DISHWASHER KITCHENAID KDTE104ESS1 "KDTE104ESS1 Arrived to inspect debris on items after cycle complete. I found the customer had started cleaning out the debris and detergent deposits from within the unit, but there was still a large amount left and it was breaking loose during washes and then depositing on the dishes. I reiterated the importance of using less detergent within the high efficiency unit and then removed remaining debris. In service test mode there were no stored error codes and all functions were present, including filling a one cup measuring cup in less than one minute from both the upper and lower spray arms. Since the last service call, the gasket in the dispenser door had failed and the dispenser will require replacement. Office to order dispenser. No leaks observed during service. ; ordrng 1 W10861000 (detergent dispenser)"

Near Berry Creek Dr, Georgetown, TX 78628
Robert J.

Robert J.

DISHWASHER JENN-AIR JDB8700AWP0 "Arrived on job for complaints of not starting cycle. Washer start but switches to cancel drain. Called TEC line and tested fan motor found to be corrupted also corrupt the control.

Near W Coll St, New Braunfels, TX 78130
Lou S.

Lou S.

DRYER MAYTAG MEDB765FW0 "arrived on site to inspect dryer door not staying closed. Upon further inspection, I found that the customer was using a broom to wedge in between the wall and the unit door to keep it closed while using. Removed the broom and the door popped open. I inspected the hinges and found the right hinge slightly bent. Attempted to remove and replace the catch and tested the door, but it continued to pop open. It appears that the inner door is warped near the top of the door causing it to pop open. I am ordering the inner door and outer door, the front panel, both hinges, both springs, strike and catch. The office to schedule return service due to some of the parts being out of stock. No lint observed during service.; ordrng 1 279659 (panel) and 1 W10284140 (hinge) and 1 W10284141 (hinge) and 1 W10513691 (door) and 1 W10675495 (strike) and 1 W11089309 (door) and 2 WP3387565 (sprng-door)s and 1 WP3389441 (catch)"

Near Brookside Ct, Round Rock, TX 78681
Clif L.

Clif L.

RANGE KITCHENAID KSEB900ESS1 Arrived on site to replace blower and harness for range. Replaced both parts and tested unit. Found all is working properly at this time.

Near Bella Toscana Ave, The Hills, TX 78738
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for customer complaint of door not closing and unit not installed properly, found side mount clip broken and hinges bent causing door not to close. Ordering hinges and mounting brackets. ; ordrng 1 8212560 (brckt-mtg) and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)"

Near Golden Eagle Ln, Dripping Springs, TX 78620
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site to replace the thermistor for the ff section due to not defrosting. Customer already has the part per previous company. Replace the thermistor harness and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Blackberry Rd, Salado, TX 76571
Diego G.

Diego G.

DISHWASHER KITCHENAID KDFE104DSS4 "Arrived on site. Check for no operation issues. Found motor seized up not allowing dishwasher to run. Replaced sump and motor and tested, all functions tested OK. No leaks present. Job complete"

Near Colleen Dr, Canyon Lake, TX 78133
James C.

James C.

ICE MACHINE KITCHENAID KUIS18NNJB5 "Arrived on site and tested operation. Customer stated that the unit would make some ice but it melts before the next batch falls and then just stops making ice. I ran a cycle and found that the unit took 26 minutes to make the first slab. I found the slab to be very uneven. I watched the unit make the second slab of ice and found the compressor to be very hot. The condenser is clean and the fan is running properly. I found the cold plate coils to have corrosion build up as well as the cutting grid. Unit will need new compressor, evaporator and cutting grid to repair. Repair will require 3 hours to complete ; ordrng 1 CNOTE (3 HOURS ) and 1 CNOTE (AUTHO) and 1 TJ90SF8404 (STUB) and 1 W10843121 (drier-tube) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)"

Near Venture Dr, Leander, TX 78645
Lou S.

Lou S.

WASHER WHIRLPOOL MVWX655DW1 "arrived on site to inspect washer not dispensing water. Upon further inspection, I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed in diagnostics. I tested the unit in manual test mode and tested the inlet valve and found that one of the cold water valves was not working. I tested agitate and high speed spin and the unit tested good. I removed the control panel to inspect the inlet valve and found one of the cold valve solenoids was cracked. Using my multimeter, I tested ohms to the valve and found it open.. The customer agreed to the repair and paid in full. I removed and replaced the inlet valve and tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Lloydminister Way, Cedar Park, TX 78613
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH73521CS3 Arrived on site for “light not coming on and food not cooking” complaint. Inspected unit and found that interlocks had loosened. Tightened interlocks. Tested unit. Unit is performing as designed.

Near Banton Rd, Austin, TX 78722
Steve C.

Steve C.

DISHWASHER MAYTAG MDB5601AWS "Arrived on site for the unit is not draining. tested the unit and found the unit has water standing. Press the drain button in the unit and it will drain but not completely. Also found the control panel is broken and also the latch. Found the unit will need a new control panel, lunch, and the filter catch. Will also order the drain line just in case if needed.; ordrng 1 6-919819 (panel-cntl BLK) and 1 WP99002652 (hose- draiN) and 1 WPW10130695 (latch kit) and 1 WPW10192799 (accumulatr)"

Near Cavalry Ct, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8540BW0 "Arrived onsite to install new bearing,control and harness to top load washer from prior tech’s diagnosis. Removed bearing,lower harness and reassembled. Tested unit Unit now fills,agitates,drain and spins as intended. No other issues found.. All water connections were dry at time of service."

Near Mayfield Dr, Round Rock, TX 78681
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4800BQ0 Arrived onsite for customer complaint of dryer not heating. Removed back panel and found broken element coil. Removed and replaced element. Reassembled and tested unit. Dryer now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near W Pietzsch St, Bartlett, TX 76511
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS970CIDH00 "Arrived on site for dispenser intermittently working . Checked water tank ,filter head . All checked good . Found wire harness at bottom of door getting pinched and covering worn down . No water leaks detected at time of service . Ordering door freezer . Please call to set return visit . ; ordrng 1 LW10755642 (dor-fip WHITE )"

Near Malaga Dr, Austin, TX 78759
Steve C.

Steve C.

DRYER WHIRLPOOL WED70HEBW0 I’m on site for the unit will not turn on. Tested the unit and found the UI will turn on but when pressing start nothing happens. Found the thermal fuse has no continuity. Replace the thermal fuse and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near W Birch St, Nolanville, TX 76559
Scott  M.

Scott M.

WASHER MAYTAG MVWX655DW1 "Arrived on site or poor washing , found wash plate teeth stripped . Ran diagnostics , control knob doesn’t turn easily . Unit would go into test wash and lights would advance but wouldn’t fill or spin. Ran manual and calibrate and unit would respond . Ordering wash plate and control Collected 108.24 cash ( ok per MS) return 12/31 . No water leaks detected at time of service . Control - s code Wash plate. ordrng 1 W10902814 (WASH PLATE )"

Near Gardner Rd, Austin, TX 78721
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS576FIDW01 WRS576FIDW01 Arrived to inspect no water. I found the filter had jammed into the housing incorrectly and would not activate the filter head. I removed the filter and installed a replacement provided by the customer and normal operation resumed. No leaks observed during service.

Near Sheepshank Dr, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WSR57R18DM00 Arrived on job for complaints of not cooling. Removed backing and check compressor. Compressor running no change in temperature on lines. Evaporator has no frost pattern. ; ordrng 1 CNOTE (SS TEC) and 1 TJ90SF8404 (TUBE) and 1 W10769822 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)

Near Linne Rd, Seguin, TX 78155
Paul R.

Paul R.

DISHWASHER KENMORE 665.12793K311 "Arrived onsite for the dishwasher giving a float message and not draining. I checked stored error codes and found an F6E4, F9E4, & F6E6. I found the float switch working as designed but the customer had gotten the error because the unit had not drained. I found the lower spray arm in a bind and I unjammed it. I cleared the stored error codes and tested the unit. The unit is working as designed and no error codes reappeared. There were no water leaks present at the time of service.

Near Arch Hill Cir, Austin, TX 78750
Thomas L.

Thomas L.

WASHER GE GTW460ASJ8WW Arrived on site for unit not spinning. Tested unit and found unit to have a defective control. Ordering and will return Friday.; ordrng 1 WH18X28176 (CONTROL)

Near Monterrey Oak Cir, Marble Falls, TX 78654
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW0 "Arrived on site and found hot water valve is not working, recommended to customer know if they’ll be replaced to correct issue. After replacement all functions in diagnostic cycle are working properly. Quoted customer for repair valve

Near Mystic Oak, New Braunfels, TX 78132
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site to diagnose a refrigerator with lights that are not operating. Found freezer and fresh food LED controllers shorted out. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Chipotle Pass, Spicewood, TX 78669
Kevin B.

Kevin B.

RANGE JENN-AIR JJW9530DDP "Arrived on site and set oven to convection bake and found broil element turns on and hidden bake element is also on. Temperature inside oven does not track properly in comparison to thermal couple and convection fan is not moving. Took multiple pictures. Send multiple pictures to CS and DW. Removed convection fan shroud and found one of the fan blades has broken off and is wedged keeping fan from spinning. Removed broken fan blade and it will now spin properly. Replaced temperature sensor and complete convection fan assembly per customer request and ran oven again and temperature is tracking properly.

Near Doswell Ln, Austin, TX 78739
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for cooling issues again . Ran diagnostics , diffuser checked good . Element not heating during defrost .Not getting any voltage to heater during forced defrost . Getting Continuity on wire harness. Evap fan is blowing . Ordering control28.9 ohms on defrost element2.89 volts Please call to set return visit .; ordrng 1 W10464775 (housing)"

Near E Howard Ln, Austin, TX 78753
Paul R.

Paul R.

VENTHOOD KITCHENAID KVWB400DSS2 Arrived onsite to install the previous diagnosed parts. I replaced the vent fan motor and tested the unit. The unit is working as designed. Call complete.

Near Justin Ln, Austin, TX 78757
Joseph C.

Joseph C.

WASHER WHIRLPOOL MHW6000XW2 "Arrived on site for “F06E01 error code” complaint. Inspected unit and determined problem to be with door latch. Ordering new latch. Scheduled return visit for Monday 12/24, per Callie. No leaks detected, at time of service.; ordrng 1 WP8183270 (latch)"

Near Martin Ave, Austin, TX 78751
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site to touch up lower oven on right side. Touched up oven job complete

Near Springfield Dr, Austin, TX 78744
Clif L.

Clif L.

VENTHOOD WHIRLPOOL UXT4236ADS2 Arrived on site to diagnose a vent hood with a fan motor that will not operate. Tested unit and found fan motor not mounted on right side causing fan blade to hit grease filter. Remounted fan and tested unit. Found all is functioning properly at this time.

Near Cabrillo Way, Spicewood, TX 78669
Scott  M.

Scott M.

ICE MACHINE WHIRLPOOL KUIC15NHZS0 "Arrived on site for little ice . Found bin thermistor shorting out , all other features are working correctly . Replaced thermistor Nonwater leaks detected at time of service . Job complete ."

Near Mountainclimb Dr, Austin, TX 78731
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "KRMF706ESS01 Arrived to inspect ice clumping. I found the ice maker housing incorrectly installed and creasing the ice bin door gasket, which will require replacement. The chassis will require squaring and the lower right corner of the fc door opening will need adjustment. The center crisper divider is sliding forward and will require repair. Office to order ice bin door gasket and sealant. No leaks observed during service. Tech GC only please. ; ordrng 1 W10567563 (gasket) and 2 W10841140 (adhesive)s"

Near Lazy Oaks Dr, Georgetown, TX 78628
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site and found RC Evap motor dead causing no cool symptoms. Replaced Evap motor. All else checks good.

Near Cistern Cove, Pflugerville, TX 78660
Joseph C.

Joseph C.

WASHER WHIRLPOOL WETLV27FW0 Arrived on site for “no water coming into unit” complaint. Inspected unit and found cold water valve shut off from time of installation. Activated cold water valve. Tested unit. Unit is performing as designed. No leaks detected at time of service.

Near Avenue H, Austin, TX 78751
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for fan not working. Test unit and found screw stuck in motor fan. Removed screw test unit and unit test good job complete

Near Briny Shell Way, Austin, TX 78748
Steve C.

Steve C.

RANGE GE JB655SK3SS Arrived on site to replace the cooktop on the unit due to crack. Replace the cooktop and tested the unit unit works properly and job complete.

Near W Waco Dr, Waco, TX 76710
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KSSC42QTS03 Arrived on site to diagnose the refrigerators that is freezing water wine and freezer door prior to dispenser. Tested unit and called tech line and spoke with Andy. Found a package temperatures around 0° and -2°. Tech line advised to replace thermistors and damper to correct temperature issue as freezer was sent to 5°. Return date set for 1/2/19 per customers request. Advised homeowner per tech line suggestion that if damper and thermistor do not correct problem freezer door will need to be replaced.File#772375448thermisto; ordrng 1 WP2221296 (air-baffle) and 1 WP2306010 (thermistor)

Near SANTALUZ Path, Austin, TX 78732
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site for customer complaint of unit not powering on, when I arrived unit was on and working as designed. Put unit into diagnostic mode, everything test passed. Instructed customer to watch the ice machine and let us know if it happens again."

Near Cottondale Rd, The Hills, TX 78738
Steve C.

Steve C.

WASHER WHIRLPOOL WTW8500DC5 Arrived on site for the unit is leaking water. Tested the unit and found the drain hose to the drain was extremely long. Cut the drain hose and assembled the unit. Tested the unit and unit is working properly. All water connections were dry at the time of service.

Near E Xavier Ave, Temple, TX 76501
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT780SAEM1 "arrived on site to inspect dishwasher showing error codes. Upon further inspection, the customer had the unit turned off at the wall switch. I turned the unit on and attempted to place it in diagnostics but the unit would not respond and was displaying F2E2 error code. I removed t(e outer door panel and disconnected the UI control from the main control and closed the unit door and the drain pump came on. Doing this tells me that the UI control is bad. Also, I found that the mounts for the UI to the panel were broken and the panel will need to be replaced. I contacted the office to get authorization and SC advised that the parts were approved. I removed and replaced the UI control and the UI panel and tested the unit. The unit operated as designed. No water leaks observed during service, job completed."

Near Iris Ln, Cedar Park, TX 78613
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFC310S0EB1 Arrived on site for “door not closing properly” complaint. Inspected unit and found right door hinge faulty. Ordering new hinge. Return for repairs on 12/27.; ordrng 1 WPW10299224 (hinge-door)

Near Old Manor Rd, Austin, TX 78724
Joseph C.

Joseph C.

WASHER WHIRLPOOL WET3300XQ1 Arrived on site for “unit not draining” complaint. Inspected unit and found motor burned out. Ordering new motor and capacitor. Return for repairs on 12/27. Customer declined repairs. Service fee applies.

Near N Lamar Blvd, Austin, TX 78751
Arthur B.

Arthur B.

RANGE IKEA ISG650WS00 Arrived onsite for customer complaint of freestanding range bake function not working. Tested bake igniter and found not continuity. Removed and replaced igniter. Tested unit. Found unit will come one and shut off. Unit will need control. Ordering control and valve just in case. OF to R/S once parts authorization is given. No gas leaks detected at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W10130932 (regulator) and 1 WPW10197042 (cntrl-elec)

Near Lerwick Ln, Round Rock, TX 78681
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Check for no power issues. Found unit not getting supplied with correct voltage. Instructed homebuilder they will need to have the electrician come out for the issue. After getting correct voltage if issue persists to let us know. No leaks present. Job complete

Near River Forest Dr, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDB3200AWS4 Arrived on site to test unit for no power. Found u it getting no power to unit. Found light switch turned off. Turned switch on and got power to unit. Job complete no leaks present at this time.

Near SW Oaks, Austin, TX 78737
Steve C.

Steve C.

OVEN WHIRLPOOL WOS51EC0AS01 Drive on site for the unit will not turn on. Remove the control panel and found the thermal fuse has no continuity. Quoted the customer for the thermal fuse . Replaced the fuse and unit works properly.

Near Birch Dr, Georgetown, TX 78628
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on job for complaints of breaker trip. Ran diagnostics and got codes F3E2 water temperature,F0E4 spin limit and F7E0 loss of power. Test good on all also visual check all connections."

Near Azalea Way, New Braunfels, TX 78132
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW1 "Arrived on site and set washer into diagnostic cycle and found no saved error codes, ran all functions and everything checked out normal. Ran a calibration cycle and it completed properly. Discussed correct loading process for larger items to wash correctly, could not find any"

Near Tanaqua Ln, Austin, TX 78739
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL ED5FHEXNB00 "arrived on site to inspect refrigerator warm in both compartments. Upon further inspection, I found that the unit was warm in both compartments. The customer advised that he turned the thermostat down and the compressor kicked on and the unit began to cool. When he came home for lunch, the unit was warm again. I turned the rc and fc thermostats down and the compressor kicked on so using my multimeter I tested the Amps to the compressor and got 1.51 amps which is high for a compressor. I felt of the compressor and it was very hot as was the tubing from the compressor to the condenser. So hot it burned by hand. I checked the evaporator and it had a good frost pattern, but the compressor is running weak. No water leaks observed during service, job completed."

Near Shallow Water Cove, Austin, TX 78717
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MFI2568AES "Arrived on site for customer complaint of ice having a bad taste. Found ice maker to be working properly, instructed customer to clean unit out throughly and informed her on how the ice fan motor will pick up odors from food and circulate over the ice which can cause bad tasting ice."

Near Hedgebrook Way, The Hills, TX 78738
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site. Check for freezer door issues. Found gasket not sealing to cabinet. Adjusted rails and tested, all functions tested OK. No leaks present. Job complete"

Near Sungate Dr, New Braunfels, TX 78130
Brandon C.

Brandon C.

WASHER WHIRLPOOL LLR9245DQO "Arrived on site to replace agitator, I replaced agitator, unit tested good."

Near S 1st St, Austin, TX 78745
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519FS0 Customer canceled appointment

Near Rock Nettle, New Braunfels, TX 78130
Paul R.

Paul R.

OVEN WHIRLPOOL RBS305PDB14 Arrived onsite for the oven getting too hot. I tested the oven at 350 and the unit reached 430 degrees. I found a 20 degree positive offset in the control. I put a -20 degree offset in the control and tested the temp. The oven cycled between 332-399 degrees leaving it with a 365.5 average temp. I put a -30 degree offset in the oven and tested the temp. The oven cycled between 322-391 degrees leaving it with a 356.5 degree average temp. I explained my findings to the customer and they said they could live with the 6 degree difference

Near Izoro Bend, Cedar Park, TX 78613
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for pump replacement, replaced pump and tests good, customer also pointed out that the gasket for the disp came off and won't stay closed, R&R disp and tests good. No leaks on site"

Near Alvin High Ln, Austin, TX 78729
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "WSF26C2EXY02 Arrived to inspect noise. The customer described an issue where the unit would intermittently hammer during water dispensing. I was unable to recreate the issue through multiple tests and it may have been from the filter not being fully engaged into the filter head. The customer declined to have the filter head replaced. Operational test good, no leaks observed during service."

Near Vouvray St, Leander, TX 78641
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH53520CS6 "Arrived on site to test unit for unit not starting due to open close door error. Test unit and found bad 3 way switch, replaced switch. Test unit after replacing switch and unit test good job complete heated water for a minute and half and water got hot."

Near Tolima Drive, Austin, TX 78748
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for “no pump operation” complaint. Inspected unit and found pump seized. Freed pump and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Etta Pl, Austin, TX 78753
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDC10FXSS5 Arrived on site to test unit for upper rack falling. Test unit and found wheels not sitting in track correctly. Secured wheels to track test unit and unit test good job complete

Near Mohle Dr, Austin, TX 78703
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL DU915PWPB0 Arrived on site and set dishwasher into diagnostic cycle and found all functions are operating properly. Quoted customer service fee/customer instruct only.

Near Twilight Shadow Dr, Austin, TX 78749
Thomas L.

Thomas L.

OVEN WHIRLPOOL SF111PXSQ1 Arrived on site or no heat in the oven. Found the unit has a failed thermostat shaft. This will be a one year parts warranty at no additional charge to American home shield; ordrng 1 WPW10641988 (thrmst-ovn)

Near Pheasant Trail, Bastrop, TX 78602
Scott  M.

Scott M.

OVEN KITCHENAID KODE307ESS02 Arrived on site replaced both controls and UI console . Preheated both ovens all checked good . Job complete .

Near Wathen Ave, Austin, TX 78703
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS571CIDW01 "Arrived on site and found diffuser motor is noisy, replaced diffuser and it is now operating properly, no water leaks from connections at time of service, job complete"

Near Mendocino Ln, Austin, TX 78737
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite to install new RC Evaporator fan to french door dual evaporator refrigerator. Removed evaporator cover and removed defective fan harness. Installed new replacement. Reassembled and tested. Found good frost pattern forming on evaporator. No other issues found. All water connections were dry at time of service.

Near N Beal St, Belton, TX 76513
Tyler B.

Tyler B.

WASHER MAYTAG MVWB850WR0 "Arrived on site for unit leaking and lid falling. Found water valves leaking at casting, replaced valves and tests good. Upon washing unit is making a loud howling, due to bad bearing spin basket and drive shaft are bent causing heavy wobble. Unit will need inner and outer tub with driveshaft and also would need hinges replaced as well. No leaks on sote ; ordrng 1 CNOTE (OFFICE RS) and 1 CNOTE (PART AUTH) and 1 W10193887 (tub-outer) and 1 W10296143 (basket)"

Near Western Justice, Leander, TX 78641
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW3 "Arrived on site and found noise during agitation, removed agitator and found debris in tub and drain pump, after clearing washer is now operating properly, no water leaks from connections at time of service, job complete"

Near Saddle Rock Ridge St, Wimberley, TX 78676
Paul R.

Paul R.

RANGE WHIRLPOOL WFG745H0FS0 Arrived onsite for the range that continues to spark after the burner is lit. The customer stated the LF burner was the issue. I found the ignition switch not snapped fully into place on the valve causing the issue. I snapped the switch into place correctly to prevent it from turning and tested the unit. The unit is working as designed. Call complete.

Near Polar Dr, Austin, TX 78757
James C.

James C.

WASHER WHIRLPOOL CAE2743BQ0 Arrived on site and tested operation. I found the unit has a lid lock error. Upon inspection of lock and strike I found the strike to be broken and has a zip tie around it. Customer paid in full upon diagnosis ; ordrng 1 WPW10240513 (door strike)

Near Co Rd 256, Liberty Hill, TX 78642
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on sote for unit leaking. Found ice maker water line not complete pressed in to valve, firmly connected line and filled ice maker and no leaks on site"

Near Widge Dr, Austin, TX 78727
Chase S.

Chase S.

COOKTOP JENN-AIR JED4536GS00 "Called customer on second #, and spoke to mr. Berry at 4:42 and advised that with traffice eta was 35 mins. The first phone number was incorrect and the gentleman who answered said he was not mr. Berry. Arrived at the guard gate entrance at 5:14 and called customer at 512-801-1622 two more times and LMNA, guard called multiple times as well with no answer. We pulled to waiting area for 5 minutes until other cars had to get through and we had to move. Attached pic of ticket given by Hills security for customer to call to allow us entry and moved on. Customer called CS phone at 6:00 and 6:03 and was unable to answer do to heavy traffic. Office will need to reschedule customer (by CS)"

Near Cheverly Ct, The Hills, TX 78738
Jerry C.

Jerry C.

DRYER LG DLEX4270W "DLEX4270W Arrived to inspect noise. I found a piece of debris lodged into the felt bearing and after removal, the issue was corrected. No appreciable lint within chassis.

Near Trail of the Flowers, Georgetown, TX 78633
Lou S.

Lou S.

RANGE WHIRLPOOL WFG975H0HZ0 "arrived on site to install previously diagnosed and ordered part. Upon further inspection of the unit, I found that the unit is showing error code F2E0-keypad disconnected. I cleared the code and unplugged the unit. I removed the back cover to expose the main control ad then disconnected the UI ribbon to the main control. I inspected the ribbon and did not find anything wrong with it. I plugged the ribbon back into the main control and plugged the unit back in. The customer advised that the error code would appear when she would attempt to preheat the unit and the display would never get above 100 degrees before it shut off. I tested the unit by pressing Bake at 350 degrees and allowed the unit to preheat. The unit preheated to 350 degrees without failure. I cancelled the heating. I put the back panel back on and put the unit back in its place. I then tested the unit again by pressing Bake at 350 degrees and the unit preheated again without failure. I advi

Near Marino Cove, Round Rock, TX 78665
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRMF706ESS01 KRMF706ESS01 Arrived to inspect leaking from ice maker area. I removed the ice maker and it had cubes formed within the ice mold that were completely to the top front edge of the ice mold and likely overflowing. I tested the replacement and verified the water level at 1/4 inch below the edge during the fill test. The customer will contact us if there are further issues. No leaks observed during service.

Near Grace St, Taylor, TX 76574
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Service pointer W11092686C Prescreened UI is incorrect requested that customer monitor refrigerator operation with only HV control board. If UI is needed it will have to be ordered again. Took pictures of original UI for ordering. No water leaks detected at time of service."

Near Indian Bend Dr, Austin, TX 78734
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site to diagnose a refrigerator with a crisper that is not operating properly. Found crisper rail misshaped causing unit to jump track when fully closed. Reshape the rail and replaced shelf due to damage caused by misshaped rail. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Feldspar Drive, Austin, TX 78729
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL GD25DQXFB01 "Arrived onsite for customer complaint of intermittent cooling on SxS refrigerator. When arrived, found cooling fan shut on and off. Removed and replaced thermostat. Reassembled and tested. Unit now comes on and stays on. Good air flow and frost pattern forming. All water connections were dry at time of service."

Near Upton Dr, Kempner, TX 76539
Diego G.

Diego G.

WASHER HOTPOINT HSWP1000MWW Arrived on site. Customer has a Samsung washer. Model and serial number do not match. Instructed customer they would need to get back with their extended warranty and have correct company come out to work on Samsung. Job complete

Near Mary Blvd, New Braunfels, TX 78130
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF989SDAH02 "WRF989SDAH02 Arrived to inspect no lights. I found none of the LED’s driven by the main led driver board would work. A component on the driver board itself failed and the board will require replacement. ; ordrng 1 WPW10306786 (invrtr-box)"

Near Blue Agave Ln, Georgetown, TX 78626
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRT111SFDW04 "WRT111SFDW04 Arrived to inspect frost and moisture within unit. I found a large amount of water had formed at the bottom of the rc and there were signs of it coming from the air inlet at the top rear of the rc. The left and lower corner of the rc door gasket was not making contact with the cabinet and allowing excessive air flow to occur. I sealed gapping within the chassis, aligned the doors and applied heat to the gasket. The issue was corrected and I advised the customer of my findings and repair. Operational test good, no water connections to unit."

Near Sage St, Burnet, TX 78611
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site and found no symptoms of failure except freezer door gasket freezing. Full ice production and no condensation. Replaced gasket and heat treated all seals. Unit is now operating as designed.

Near Brown Dipper, Pflugerville, TX 78660
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KFCS22EVMS5 "KFCS22EVMS5 Arrived to inspect no ice. I found the ice maker would cycle, but it would not fill and the water spilled out the back. Ice had formed within the fill chute and I removed it. The filter was badly plugged and causing slow water flow, allowing the water to freeze. I advised the customer to replace the filter or use a bypass. No leaks observed during service.

Near King Rea, Georgetown, TX 78633
Diego G.

Diego G.

OVEN JENN-AIR JLRP548WP01 "Arrived on site. Check for no operation issues. Found large oven giving f1e1 error code. Verify connections all checked OK. Will need display, clock and appliance manager to repair unit. Office to reschedule; ordrng 1 W10464534 (cntrl-elec)"

Near Dry Bear Creek, New Braunfels, TX 78132
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and sound bottom crisper drawer is missing, replaced drawer and refrigerator is now complete. No water leaks from connections at time of service, job complete"

Near Brezza Lane, Austin, TX 78748
Wesley P.

Wesley P.

OVEN HOTPOINT RGB746HED3WH Arrived on site and repaired oven using bake Ignitor assembly

Near Malden Dr, Pflugerville, TX 78660
Steve C.

Steve C.

WASHER MAYTAG MVWB835DC3 Arrived on site for the unit is not washing clothes properly. Tested the unit and remove the control panel. Found the pressure hose was not inserted properly. Secure the pressure hose and assemble the unit. Calibrated the unit and unit is working properly. Advise the customer to use the extra rinse and deep water to add more water to the unit. All water connections were dry at the time of service.

Near Woodview Ave, Austin, TX 78756
Robert J.

Robert J.

DRYER MAYTAG MEDB835DW4 Arrived on job for complaints of noise. Removed front and drum to inspect rollers. Found the rear left roller not turning. Replaced roller and reassembled dryer. Operation normal and noise level normal.

Near Prairie Rose, Seguin, TX 78155
Joseph C.

Joseph C.

WASHER MAYTAG MVWC565FW1 Arrived on site for “not starting or operating” complaint. Inspected unit and found motor not turning at all. Ordering new motor and capacitor. Return for repairs on Friday 12/28.; ordrng 1 W11026785 (motor-drve) and 1 W11158831 (CAPACITOR)

Near Sabal Palm Rd, Austin, TX 78724
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED7590FW1 "Arrived on site for blower and kit replacement, R&R wheel and kit and tested good, no more thumping"

Near Domain Dr, Austin, TX 78758
Steve C.

Steve C.

WASHER ROPER RTW4516FW2 Arrived on site for the unit is not working properly. Upon arrival found the sensing light flashing and when pressing start nothing happens. Removed the control panel and found the connection to the lid switch on the control not inserted all the way. Secured the connection and assembled the unit. Unit works properly and all water connections were dry at the time of service.

Near River Bend, Georgetown, TX 78628
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED5500XW0 Arrived onsite for customer complaint of dryer not starting. Found door switch tab broke. Removed access panel and found thermal fuse open. Removed fuse and door switch. Installed new replacements. Reassembled and tested unit. Unit now heats and tumbles as intended. Advised customer to have house venting cleaned out for proper air flow. Dryer vent and lint trap was clean of lint at time of service.

Near Wind Song Dr, Killeen, TX 76542
Leonardo C.

Leonardo C.

RANGE KITCHENAID KDRU783VSS03 Arrived on site to test units tod. All tods test good. Will need to order new panel WPW10115885 and new control W10533030 and new appliance manager W10852103. Office to reschedule. ; ordrng 1 W10533030 (CONTROL ) and 2 W10852103 (APPLIANCE MANAGER)s and 1 WPW10115885 (PANEL )

Near Kaden Way, Austin, TX 78738
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW4800BQ1 Arrived on site for “noisy operation/not finishing cycle” complaint. Inspected unit and found suspensions worn. Removed and replaced suspensions. Calibrated unit. Unit is performing as designed. No leaks detected' at time of service.

Near Los Robles Cir, Del Valle, TX 78617
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job to replace evap cover. After replacement test operation. No leaks detected at time of service

Near Thomas Dr, Martindale, TX 78655
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site. Replaced freezer door and adjusted rails. All functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete

Near Barker Cypress, New Braunfels, TX 78130
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS72EC0HS00 "Map in quickpics, arrived on site and found oven has power but there is only hourglass showing on display. It will not enter diagnostic cycle, Spoke with techline And they recommended replacing the panel and control to ensure repair on the next visit.; ordrng 1 W10871563 (panl-cntrl) and 1 W11040194 (cntrl-elec)"

Near Peppergrass Dr, Spring Branch, TX 78070
Lou S.

Lou S.

WASHER MAYTAG MHWE201YW00 "arrived on site to inspect washer not draining. Up. Further inspection, I found that the unit had stopped mid-cycle and still had water in the tub. I unplugged the unit and tilt d it back and removed the bottom panel to expose the drain pump. Using my wet vac, I removed the drain filter and vacuumed the water. I found that the drain pump filter was full of debris. I removed the debris and the remaining water and inspected the drain pump further. I found a large coin stuck in the drain hose just outside of the drain pump. I removed the coin and put the drain filter back in and tested the unit. The unit began to drain the water out of the unit. I placed the unit on rinse, spin, drain mode and the unit operated as designed. I placed the unit in diagnostics and it showed error code F9E1 and FL. I clear3d the codes and continued with testing. The unit operated as designed. No water leaks observed during service, job completed."

Near Grand Lake Pkwy, Leander, TX 78641
Joseph C.

Joseph C.

RANGE AMANA AGR5330BAS3 "Arrived on site for “light not working” complaint. Inspected unit and found wire to be loose, on socket. Reattached wire to socket. Unit checks good. No leaks detected, at time of service."

Near Rinker Ranch Dr, Hornsby Glen, TX 78725
Jerry C.

Jerry C.

WASHER MAYTAG MVWC415EW2 MVWC415EW2 Arrived to inspect noise. I found the gear case assembly in early failure and the input shaft had dropped +0.25” and was making contact with the cover and wearing away the cam/splutch assy. I removed and replaced the gear case and cam kit and calibrated. I tested the unit through service test mode and it operated as designed. No leaks observed during service.

Near Eclipse Cove, Cedar Park, TX 78613
Scott  M.

Scott M.

DRYER WHIRLPOOL WED7500GW0 "Arrived on site , replaced motor and wheel used pads to quite vibration after motor replacement . Unit free from lint build up . Job complete ."

Near Beverly Rd, Austin, TX 78703
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for the upper rack has fallen and the door will not close. Tested the unit and found the rail for the upper rack on the right side came off. Secure the rail and tested unit. Unit works properly and all water connections were dry at the time of service.

Near Temple, TX 76504
Lou S.

Lou S.

DRYER WHIRLPOOL WGD7500GW0 "- arrived on site to install previously diagnosed and ordered parts. Due to the dryer door not closing properly, the front panel, inner door panel, both hinges, both springs, and a strike were ordered. I removed and replaced all parts ordered and tested the unit. The door closed and sealed good. I turned the unit on and the door remained closed. I advised the customer to not slam the door or rest anything on the door as it would cause damage again. Also advised that when closing the door, to push in the top middle of the door where the strike is located. No lint observed during service, job completed."

Near Sara Dr, Round Rock, TX 78664
Jerry C.

Jerry C.

DISHWASHER GE GSD4020Z07BB "GSD4020Z07BB Arrived to inspect water leak. I found the source of the water damage to adjacent cabinets to be the gate valve assembly within the sump assembly.. I advised the customer to not attempt use until the repair is completed. No leaks of the water supply observed during service. ; ordrng 1 WD26X10013 (motor/pump assy)"

Near Montley Trail, Georgetown, TX 78633
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher not starting. Ran diagnostics and found error code F7E1 (Heater Short). Cleared error code and ran test cycle. Poured water on heater. Water was sizzling off. Advised customer to run hot water at sink before starting cycle to allow dishes to clean properly. No other issues found. All water connections were dry at time of service.

Near Rockford Rd, Waco, TX 76712
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for “loose door handle” complaint. Tightened set handle screws and leveled unit. Unit is performing as designed. No leaks detected, at time of service."

Near Eight Oaks Dr, Bastrop, TX 78602
Luis M.

Luis M.

REFRIGERATOR GE PYE22KELEDS "Arrived on site for not dispensing water. Removed connections to filter water flowing correctly,reconnected in,eta disconnected outlet line. Had customer engage water dispenser,water dispensing from outlet line of filter housing. Reconnected line diagnosed frozen line in door, customer will defrost unit to defrost line."

Near E 16th St, Austin, TX 78702
Kevin B.

Kevin B.

REFRIGERATOR GE HA10TG31SW "Arrived on site and added recall kit to refrigerator, recommended that customer allow 10 to 12 hours for refrigerator to cool properly, job complete"

Near Days End Rd, Wimberley, TX 78676
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8900BC0 "Arrived on site and inspected washing machine and found previous attempt to replace bearing has failed and possibly caused damage to bearing and shaft Location in tub. Replaced outer tub and ran a diagnostic cycle to confirm the correct operation. No water leaks from connections at time of service, job complete reported situation to CS and MS."

Near Pebble Creek Ln, Buda, TX 78610
Lou S.

Lou S.

DRYER MAYTAG MEDX655DW1 "arrived on site to inspect dryer making loud noises. Upon further inspection, I found that the customer was drying some clothes. I did not hear the noise at first, so I stopped the dryer tarted it and immediately, I could hear the squeaking noise. The customer advised that it would get much louder. I lifted the top panel to expose the drum and turned the unit on and could hear the noise coming from the back right roller area. I removed the drum and found that both back rollers/axles were dirty. I removed and replaced the rollers and tested them and they rolled without any issues. I replaced the belt also as it was beginning to fray in places. I put the unit back together and tested it and it operated as designed and was quiet. No lint observed during service, job completed."

Near Arroyo Grande, Leander, TX 78641
Diego G.

Diego G.

COOKTOP WHIRLPOOL GCI3061XB01 "Arrived on site. Replaced module and display. Configurated unit and cycled all burners, all functions tested OK. No leaks present. Job complete"

Near Autumn Chase, New Braunfels, TX 78132
Thomas L.

Thomas L.

REFRIGERATOR MAYTAG MFI2568AES Arrived on site For no ice condition and freezing in fresh food section. Replaced gasket at ice box container to illuminate freezing air into the fresh food section. Replaced ice maker and water valve to stop the icing build up in the icebox compartment. All water connections were dry.

Near Mountain View Cir, Burnet, TX 78611
Robert J.

Robert J.

OVEN KITCHENAID KEMC377KSS03 Arrived on job for complaints of not cooking. Found thermal fuse open and light in microwave out. ; ordrng 1 WP9759243 (thrmst-fix) and 1 WPW10440740 (lmp-basles)

Near Aden Ct, Austin, TX 78739
James C.

James C.

REFRIGERATOR KITCHENAID KBSD608ESS00 Arrived on site and installed new freezer door. Verified all water connections are dry and not leaking. Unit working properly. Job complete

Near Hidden Hills Ln, Cedar Park, TX 78613
Diego G.

Diego G.

RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site. Check for no display issues. Found 120 V going to control but not lighting up. Replaced control and cycle, all functions tested OK. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
James C.

James C.

VENTHOOD WHIRLPOOL UXT4236ADS2 "Arrived on site and inspected damage. I found the filter missing, fan blade missing, light socket harness melted, light cover missing and filter latch melted. Cover for light shows not available. Customer has decided to get a new unit. Collected diagnosis"

Near Tango Ct, Leander, TX 78641
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site for soap staying at bottom of tub . Ran diagnostics got 6-4 error code . Found triac fuse open on float switch . Switch and float good . Ordering control . Wash motor and heater working in diagnostics mod . During reg wash cycle unit will wash and then drain , heater doesn’t come on . Nonwater leaks detected at time of service . Please call to set return date.; ordrng 1 W11305303 (CONTROL)"

Near Flagstaff Cir, Austin, TX 78759
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit an dunit test good. No leaks present at this time.

Near Pratt Ln, Austin, TX 78748
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site and found doors are not correct, leveled doors and took one picture and they are now correct. No water leaks from connections at time of service, job complete"

Near Mitra Dr, Austin, TX 78739
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site ,replaced all boards per Paul with power off . Deli is not lighting up . Will need pantry harness . Will need parts research , can’t find harness in break down . Ran diagnostics , all checked good .No water leaks detected at time of service . Please call to set return .; ordrng 1 CNOTES and 1 PARTSRESEARCH"

Near Harrogate Dr, Austin, TX 78759
Steve C.

Steve C.

WASHER WHIRLPOOL WTW7340XW0 Arrived on site for the unit is making noise. Tested the unit and found the unit is making a thumping noise when spinning. Remove the rotor and stator And it’s still making the noise. Also remove the wash plate and it still making the noise. Found the bearings are defective on the unit. Quoted the customer for the part and labor and customer will call us if she wants to proceed with the repair. Customer paid for the service fee. All water connections were dry at the time of service.

Near Red Oak Ct, Georgetown, TX 78628
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4855HW0 Arrived on site and found unit operating with a dislodged suspension rod. Reinstalled rod. No new parts. Balanced unit. All checks good. Advised customer on use and care.

Near Charles Abraham Way, Manor, TX 78653
Al R.

Al R.

WASHER MAYTAG MVWC565FW1 Arrived to inspect washer making a loud banging noise. I tested the unit in diagnostic test mode. All components operated as designed All water lines were dry at the time of service.JOB COMPLETE

Near Paloma Dr, Woodway, TX 76712
Robert J.

Robert J.

MICROWAVE AMANA AMV2307PFS0 Arrived on job to replace control and bulb. After replacement test operation.

Near Braeden Brooke Drive, San Marcos, TX 78666
Diego G.

Diego G.

WASHER WHIRLPOOL WTW5000DW1 Customer stated that another company has been out to work on washer. Cancel call

Near Debbie Ct, San Marcos, TX 78666
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSGB900ESS0 Arrived on site to test unit for f2e0 panel disconnected. Followed the direction on tech manual and erased all codes and no codes came back. Oven working correctly at this time.

Near April Dr, Austin, TX 78753
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite for customer complaint of ice maker on bottom refrigerator of making ice. Found icemaker stuck mid harvest. Removed and replaced icemaker. Reassembled. Icemaker call for water immediately. No other issues found. All water connections were dry at time of service.

Near Caprice Ln, Lampasas, TX 76550
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325SDHV00 Arrived on site and found Evap drain clogged. Declogged drain and removed ice. All checks good. Unit operating as designed.

Near Texas Meadows Dr, Pflugerville, TX 78660
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDTA50SAHW0 Arrived on site for poor washability. Tested unit. Unit has a failed wash motor. Replaced motor and tested. Operations are normal and allow ater connections were dry.agoads@gmail.com

Near Ave G, Marble Falls, TX 78654
Paul R.

Paul R.

DRYER MAYTAG MGDB880BW0 Arrived onsite for the dryer with the door not sealing. I found the door catch with a broken spring. I replaced the door catch and the door closes properly at this time. Call complete.

Near Epic Ct, Austin, TX 78726
Robert J.

Robert J.

REFRIGERATOR MAYTAG MFI2570FEZ05 Arrived on job for complaints of filter stuck in housing. Try to remove filter but not turning. Replaced housing and customer had filter.

Near Cowboy Cove, Kyle, TX 78640
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL GI0FSAXVY012 "Arrived on site for customer complaint of ice maker not producing ice, I found faulty/shorted control, I replaced control, unit tested good. 7723768034"

Near Saddletree Ln, Dripping Springs, TX 78620
James C.

James C.

OVEN FRIGIDAIRE FFGF3017LBH Arrived on site and customer stated that the control would reset if the oven is on and they attempted to use the cooktop. I verified the issue and found the reader right burner igniter is working intermittently. I installed new new main harness and found the issue with the rear right igniter is in the igniter harness. I tested operation and oven now works with cooktop and does not reset the control. Unit working properly. Job complete

Near Tailwater Cove, Leander, TX 78641
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for no spinning issues. Found multiple problems found bad hub not allowing basket to spin. Wasn’t able to remove wash plate. Also found water valve bad not allowing cold water to come into unit.Will need wash plate, housing and hub to repair unit. Office to reschedule; ordrng 1 W10528947 (hub) and 1 W10902814 (IMPELLER ) and 1 W11127357 (HOUSING )"

Near Deer Ridge, Seguin, TX 78155
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for “door open/close door error” complaint. Inspected unit and found switches and interlocks faulty. Removed and replaced door switches and interlocks. Tested unit. Unit is performing as designed.

Near Nitschke St, Austin, TX 78723
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived onsite for the dishwasher doing the same thing as before. I checked stored error codes and found an F7E1 & F5E1. The unit went thru the diagnostics cycle and completed it with all components working as designed. The heater was drawing 7.4 amps in the wash cycle. I explained to the customer how and when to check the unit for too many suds at the beginning of the wash cycle to see if this is the cause. The customer is going to check and if there is sudsing they will switch to a liquid detergent and only fill the dispenser cup half full. If there are no suds present and this happens again we will change the control. If the control needs to be replaced

Near Ullswater Cove, Austin, TX 78750
James C.

James C.

RANGE WHIRLPOOL WGG745S0FS02 Arrived on site and installed new burner head and cap. Tested for proper operation and found burner is still hard to ignite but has gotten slightly better. Called tech line and spoke to Mark #7723752277. Recommended to file the gas port opening to allow better gas flow to igniter for a more consistent ignition. Filed port and tested. Unit working properly. Job complete

Near Melda St, Leander, TX 78641
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH32519FB0 Arrived onsite to customer complaint of OTR microwave not heating and making loud noises. Tested unit and found magnetron making the loud noises. Uninstalled microwave and removed wrapper. Removed and replaced capacitor and magnetron. Reassembled and reinstalled. Tested unit with 1 cup of water @ 2 mins. Water was boiling hot. No other issues found.

Near Starz Loop, Fort Hood, TX 76544
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG51US6DS00 "arrived on site to inspect cooktop Ignitors arching. Upon further inspection, the customer advised that the back right burner began to arc without the unit being turned on. I removed the unit from the countertop and removed the cooktop to inspect the valves, harness/ignitors and orifice holders. I found that the spark module was bad and the back right burner Ignitor was broken. I removed and replaced the spark module and back right burner ignitor. I tested the unit and it operated as designed. I tested the valves and harness connection to the valves and all were operating properly. None of the valves were sticking and did not need replacing. Using my liquid gas leak detector, I checked all gas connections and all were good. No gas leaks detected during service, job completed."

Near Ida Grove Lane, Austin, TX 78717
Leonardo C.

Leonardo C.

MICROWAVE GE JES2051SN1SS Arrived on site to to replace switch. Took unit out and opened unit up. Replaced switch test unit and unit test good. Unit heating correctly job complete

Near Cascade Caverns Trail, Austin, TX 78739
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL KRSF505ESS00 "Arrived on site for no water dispensing and no ice production. Found that the filter housing is not letting water pass-through. The waterlines will not come free from the housing. I am ordering the water lines as well. I have no Internet connection or cell phone connection and will have the office return the call to the customer to reschedule.; ordrng 1 W10279882 (tube,filter inlet) and 1 W10279885 (tube,filter outlet)"

Near Waterway Ln, Burnet, TX 78611
Arthur B.

Arthur B.

RANGE WHIRLPOOL RF111PXSQ1 Arrived onsite to removed and replace LF Element to range from prior tech’s diagnosis. Removed and replaced LF element. Tested. Element heats up as intended. Infinite switch not needed.

Near Pete Dr, Killeen, TX 76549
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL ED5PVEXWS05 Arrived onsite for the refrigerator not cooling in either compartment. I had no fans or compressor running. I only had 14 volts from the red wire to ground at the compressor and .6 volts from red to white. I changed the defrost control and the evaporator motor started running but the condenser fan and compressor were not starting. I found 121 volts from red to ground but only 60 when checking to white. I found a broken neutral wire at the fill valve. I repaired the neutral wire and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Paddington Cir, Austin, TX 78729
Arthur B.

Arthur B.

OVEN WHIRLPOOL WEE745H0FS1 Arrived onsite for customer complaint of oven not heating properly. Preheated oven to 350F. Used temperature probe and found temperature @380F. Calibrated oven to +15F and preheated to 450F. Unit maintained temperature within +/-10F. No other issues found.

Near Bluff Cir, Salado, TX 76571
Clif L.

Clif L.

COOKTOP JENN-AIR JED8430ADB Arrived on site to diagnose a cooktop that is arcing when breaker is turned on. Found left front infinite switch shorted out causing failure. Replaced infinite switch and tested unit. Found all is functioning properly at this time.

Near Western Hills Dr, Austin, TX 78731
Jonathan  S.

Jonathan S.

MICROWAVE AMANA AMV2307PFS2 "Arrived on site for microwave not powering on. Performed diagnostics mode and tested 20 amp fuse and found good. Tested voltage outlet and found not getting 120 volts, found neutral opened. Connected microwave to different outlet and tested. All tested good on microwave. Customer needs to contact electrician."

Near Briar Hill Dr, Georgetown, TX 78626

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