Arrived onsite to inspect drying not turning on upon further inspection tested several components found bad heater ordering parts Wp8544772 thermal cut off 279973 high limit wp8557403 motor wpw10448896 schedule follow up with customer ; ordrng 1 WP8544772 (Heater) and 1 279973 (Thermal cut off kit) and 1 WP8557403 (High limit) and 1 WPW10448896 (Motor)

Arrived onsite to inspect range not igniting on center burner upon further inspection found burned debris in center burner replaced burner W11435660 also checked temps in oven at 350 unit is working as designed no gas leaks detected during service

Arrived onsite to inspect refrigerator not making ice upon further inspection found unit needs icemaker kit the one sent is missing parts ordering icemaker kit icemaker kit w11729596 schedule follow up not available for signature ; ordrng 1 W11729596 (Icemaker kit)

Arrived onsite to inspect washer vibration upon further inspection found bad gearcase there is oil present under unit ordering parts gearcase W11449841 schedule follow up with customer ; ordrng 1 W11449841 (Gearcase)

LET7646EQ0 Arrived on site for a dryer making nosies. On arrival I verified sounds also the timer is defective as well as the ui . I'm ordering timer and ui returning parts will be needed office to reschedule the client. ; ordrng 1 WP3976580 (Timer) and 1 3406001 (Ui control)

Right side to test unit for unit not heating or long preheats tested unit and found back limit. Not getting hot. Pulled unit out. Found red wire disconnected to element secured connection test unit again unit preheated within 12 minutes job complete.

Spoke to customer over the phone and customer needed to reschedule stating. They wouldn't be home. I rescheduled customer 07-16-25; schdld next appmnt for 7/16 WED !

WRX986SIHZ03 Arrived on site for a damaged fc door. On arrival verified issue I replaced FC door tested product is working as its designed no water leaks visible from main water supply.

"Arab downside, for a range that has a right rear burner, that won't work. Inspected unit and work area. The customer advised that the issue is not with the right rear burner, but the right front burner. He advised that the burner does come on, but it will not regulate itself. I did confirm the customer's complaint but due to the initial complaint, we did not have the correct parts on hand. Ordering the infinite switch and element, just in case. I rescheduled the customer to 7/11.; ordrng 1 W11517959 (RF element) and 1 W10857622 (RF infinite switch)"

"Arrived on site for a broken switch. Diagnosed a defective left side fresh food door light switch,installed a new switch,tested switch operation good tested water dispenser unit working as designed. W11396033"

"Arrived on site for a washing machine that is leaking detergent onto the floor. Inspected unit and work area. The customer advised that they were washing several loads and noticed detergent on the floor after their last load. They advised they have not used the machine since. I inspected the underside of the machine and could not find any water or soap residue underneath the machine but did find a lot of it on the floor behind the unit and behind the dryer. I ran the unit through diagnostics and found no stored error codes. I ran the unit through a diagnostic cycle, and I found the unit working and operating as designed. I gained access underneath the top and checked the dispenser housing. I found no cracks or brakes in the dispenser housing. I tested the unit on a bulky load cycle and ran the unit up to a third of the basket full of water before it started agitating. I let it agitate for 3 minutes and drained out the water. I did not find any leaks present underneath the washer, or when it drained. I did advise the customer that I could not replicate the same issue.And it appeared that there was no issue with the washing machine.Itself. the customer came in to check on the soap bottle that they had used and found it completely empty. She advised that it had been full when she started the loads. We found that the bottle was partially broken, potentially causing the leak of soap onto the floor. The unit is working and operating as designed. Call complete. No parts were installed."

"Arrived on site for a washing machine that is making a burning smell. Inspected unit and work area. The customer advised that it looked like there was a burning mark on his capacitor and it smelled like an electrical fire. I checked underneath the unit and did not find any evidence of any burning wires or failed components. I ran the internet through diagnostics and found an F7 E6 (open motor circuit) and F7 E7 (basket unable to reach target RPM) error codes. I ran the internet through diagnostics and found the unit buzz, but not actually activate agitation or spin. I found the capacitor had failed. The customer advised that he had a five year warranty on this unit and I did verify that the customer is still under warranty. I called worldpool safety team and spoke to Lucrecia SR# 7741888182. They advise that based on the information to go ahead and proceed under warranty. I replaced the capacitor and tested the unit. The unit began to work and operate as designed. Call complete. W11395618.; used 1 W11395618 (Capacitor) from stock"

"Arrived on site for a washing machine that will not start a cycle. Inspected unit and work area. The customer advised that the unit it had been full of water and would not drain. He advised that he tried to drain it out as much as he could, but then it would not start a news cycle. I ran the unit through diagnostics and confirmed the customer's complaint. I lifted the washer and found the drain pump cover had broken off, causing the harness to split. I replaced the wire harness and tested the unit. The unit began to work and operate as designed. Call complete. W11643701."

"Arrived on site for condensation build up in dryer. Upon arrival, ran vent test and failed. Found restriction at vent exit of home . Uploaded pictures on SD. Unit is operating as designed. Job complete"

"Arrived on site for control panel not responding. Upon arrival, started unit and found all functions working. Spoke with customer and stated the unit will turn on randomly at times and cannot start cycle. Proceeded to access control and found no moisture present. Proceeded to replace W11683480 control. Tested unit and now unit is functioning as designed. No water leaks detected at this time. P"

"Arrived on site for dishwasher not turning on. On arrival, confirmed, issue and upon further inspection found loose wires at the terminal connection underneath the unit. Repaired connection and found dishwasher, working as designed with no leaks call complete"

"Arrived on site for dishwasher not turning on. Sometimes it starts by itself. Found the start button does not respond. Other buttons responding. Entered diagnostics and found F2e1, f5e2. Ran test and unit filled and cycled through test mode with no problems. Removed door panel and found evidence of moisture from vent area. Will need new control and vent. Reset for Friday am. As early as possible. ; ordrng 1 W11682810 (Vent)"

"Arrived on site for drain operating continuously. Upon arrival , ran diagnostics and get error code F3-E2 pressure system fault. Inspected previous install pressure hose and is correct. Replaced control W11740022. Test unit and is operating as designed. No leaks present. Job complete"

"Arrived on site for no ice in upper icemaker compartment. Ran error test E2 motor lost position, unplugged unit,replaced icemaker assembly, powered unit on ran harvest test passed ran fill test passed. W11658802"

"Arrived on site for no lights, ice or water dispenser. Diagnosed broken wires at deli harness, replaced harness power cycled unit all lights working water dispensing. W11170612"

"Arrived on site for not draining with F9-E.q code. Upon arrival, inspected unit and there is standing water. Ran drain cycle and drain pump energizes but does not pump. Manually drained tub. Replaced drain pump W11412291. Test unit and is now draining correctly."

"Arrived on site for not operating . Upon arrival , lid is locked with red locked light lit. Was able to get into diagnostics . Get error code F5-E2 lid lock fault. Replaced lid lock assembly W11307244. Test unit by running a normal cycle. Unit is operating correctly. Cleared error code. Test unit and lid is not locking. Ran diagnostics and now get error code F5-E1 lid switch fault. Need to replace control. Ordering control. Office to reschedule ; schdld next appmnt for 7/14 MON !"

"Arrived on site for not powering on. Upon arrival, test polarity and is correct. Found L1 not secured to terminal block. Terminal block is broken at L1 side. Replaced terminal block and test unit. Unit is operating as designed. Job complete"

"Arrived on site for over cooling in fresh food and door issues. Found unit over cooling in fresh food compartment, replaced control box,adjusted front of unit so door doesn't swing open too fast. W11546690"

"Arrived on site for range tripping breaker during preheating of bake cycle only, on arrival confirmed issue and found d co troll board bad. Replaced w11594188 control and tested oven to 500. Found unit it wor,ing as designed call complete"

"Arrived on site for range, showing an f1e3 error although the entire unit worked. Upon further inspection, I found the control board w 111225435 failing, causing the air code to appear. after replacing control board found issue resolved and unit working as designed call complete"

"Arrived on site for the unit is not working at all. Upon arrival, unit is cooling correctly in both sections. Customer states that the icemaker is not producing ice. Inspected unit. Ice bin is empty. Inspected ice maker and there is no water or ice present. Ran a harvest test and tray gets stuck. After a while observed ice tray eventually gets back to home position. Ran test 45 to test fill but not responding. Test water dispenser and is operating correctly. Inspected lower Fc door harness and is ok. Need to replace ice maker. Ordering icemaker and dual valve; ordrng 1 WPW10341320 (Dual valve) and 1 W10873791 (Icemaker)"

"Arrived on site for unit now cooling. Upon arrival, unit is cooling. Customer stated a contractor came out and was able to get unit to cool however unit never made ice. Proceeded to check emitter signal and found receiver blinking twice even when pressing down the emitter door. Ordering W11087434 ice maker and W10757851 emitter kit. No water leaks detected at this time. Customer agreed to reschedule July 15th. ; ordrng 1 W11087434 (Ice maker) and 1 W10757851 (Emitter kit)"

"Arrived on site for unit randomly shutting off. Upon arrival, found no errors stored. Customer stated in the middle of cooking, the unit will shut off. Breaker does not trip. Due to intermittent console failure, proceeded to replace W11296171 console. Tested unit and now unit is functioning as designed."

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Special project S153EB performed. Unit in garage. No one available to sign."

"Arrived on site for unit, not cooling properly. Upon arrival, inspected unit and found evaporator completly encased in ice (took pic). Ran diagnostics and found defrost sensor reading OL. Heater would not kick on. Unit has defrost system issue. Ordering defrost components. Set to return for the 15th. Notified maintenance to manually thaw and prep for water as dip pan may overfill when defrosting. ; ordrng 1 W11650659 (Defrost heater)"

"Arrived on site for upper rack adjuster on locking. Upon arrival, confirmed right side adjuster is not locking. In addition, found upper and lower rack assembly tines to be deteriorated causing shavings to run dishes even after cleaning. Customer mention they are on well water. There are no functional failures to the unit. Ordering W11726965 lower rack, W11661174 upper rack and WPW10463906 sump screen. No water leaks detected at this time. No parts replaced. Office to reschedule. ; ordrng 1 WPW10463906 (Sump screen) and 1 W11661174 (Upper rack) and 1 W11726965 (Lower rack)"

"Arrived on site for washing machine, not staying balanced. On arrival, confirmed, issue and found entire tub assembly could bounce like a basketball indicating that suspension rods were bad. Found no oil from gear case. And I replaced suspension rods w11396716 and found washer, working as designed with no leaks call, complete"

"Arrived on site for water dispenser temperature too warm. Upon arrival, inspected unit and temperatures in Fc and RC are correct. Did find both RC and Fc are packed with food preventing correct air flow.. explained to customer about the different factors that affect water temperature. Explained that RC temperature determines water reservoir temperature. Found supply water is 75 degrees and should be closer to 55-60. Unit is operating as designed. No leaks present. Job complete"

"Arrived on site to diagnose ice machine not producing / blinking light. Found when unit is set to on, rhe power button consistently blinks. This is indicative of a failed bin thermistor. Bin thermistor reading open. Replaced bin thermistor and verified unit started filling immediately. Repair completed. Parts used - WPW10511923."

"Arrived on site to inspect dishwasher not secured. Upon further inspection, I found the dishwasher to be mounted properly as it is designed to. I documented how the dishwasher is installed with photosThe dishwasher is mounted on the sides by the left and right mounting brackets. Unit is level. No water lesks observed during service. No parts needed. Vacant house, no one on site to sign."

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637"

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637"

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I was to remove and replace the front right burner switches. I tested the unit cooktop and found it operating as designed. I demonstrated to the customer that the unit is operating as designed, as well. No parts installed as unit is operating as designed, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve, and UV dye drier. I evacuated the system and then cleared the system with nitrogen. I removed and replaced the mentioned parts and vacuumed the system down to -30/0 psi. Installed 68g of R600 refrigerant and allowed the system to equalize. I plugged the unit in and tested and found no leaks in the system. Unit is beginning to cool and operate as designed. I recommended that the customer allow the unit to cool for 24 hours before placing food items inside. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the gearcase, cam, belt, washplate, and basket hub. Calibrated the unit and tested in diagnostics, and the unit is operating as designed. I had to replace the washplate and basket hub due to the washplate being seized into the gearcase spindle. No water leaks observed during service, job completed. W10721967, W11454734, W10528947, WPW10006384, W10758223"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the separator and retainer. Tested the ice dispenser and it is operating as designed. No water leaks observed during service, job completed. W11678832, W11397167"

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the ice maker harness and control and found the ice maker began to harvest but would not reach home position. I tested various portions of the machine and still could not get the ice maker to harvest even after jumping it again. I spoke to PR and was advised the issue was he that the icemaker thermistor may not be at proper temperature for it to finish completely. I advise the customer to keep an eye on the unit over the next couple of hours and that I would check back in with him. I called the customer back after 2 hours, and the customer stated that it never filled. I went back and attempted to jump the ice maker. I found the ice maker would not turn again after jumping it. I called Whirlpool Techline and spoke to Butch SR# 7741929248. He advised that this machine does not always send voltage to the ice maker and that it is possible that the the refrigerator is trying to cool down both compartments.Prior to activating the ice maker. He had me run the unit into diagnostics and test the valve on the machine. I found that one the ice maker finally got to the filling portion of the machine, i found 123 V at the icemaker fill valve. I blew through the fill tube and found no blockage or ice build up in the fill tube. He advised to go ahead and replace the icemaker, but if any further issues persist, to call back. I replaced the dual valve and tested the unit again. I still found that the val would not attempt to draw in water. I called roll pool tech line back and spoke to Dillon (same SR#). He advised that based on our findings, he believed we had a bad new valve and wanted us to reorder the valve. He asked that we check continuity between the white lines on the valve on the next trip as well just to be sure. Ordering the part and rescheduled the customer to 7/16. ; ordrng 1 W11548535 (Valve)"

"Arrived on site to replace previously diagnosed part. Upon arrival replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Ran a test cycle with all components properly enabling. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced gearcase (W11449840), splutch (W10721967), actuator (W11481722), belt (W11239857), motor (W11026785), valve (W11513255) control (W11735316) and HMI (W11675701). Ran a calibration cycle successfully. Ran a test cycle with all components properly enabling. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to uninstall unit and found conduit too short. Spent additional hour removing built in microwave and undoing wire connections to the junction. Proceeded to replace W11598119 blower (2). Tested unit and now unit is functioning as designed."

"Arrived on site to test unit for broken handle. Upon arrival customer presented issue, whenever door is open the handle falls off. Inspected and found multiple broken clips. Replaced handle (W10861225) and tested unit, unit is now functioning as designed, job complete.; schdld next appmnt for 7/11 FRI !"

"Arrived on site to test unit for door falling. Upon arrival tested unit and found door has no tension. Inspected hinges and found left spring has slipped and disconnected causing no tension. Due to ongoing issue, replaced both hinges (W11712996) (W11712995) and tested unit, unit is now functioning as designed, job complete."

"Arrived on site to test unit for error code. Upon arrival customer stated error code will flash intermittently with 30 mins of the cycle left. Entered diagnostics and found F3E2 (wash NTC fault) error code stored. Tested sensor and found it reading open. Replaced heater (W11314664) and ran a test cycle, all components are properly engaging and error code no longer is flashing. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for no operation. Upon arrival customer stated when unit enters spin, it would not stop spinning and draining constantly. Progressed through a quick wash cycle with no issues. Entered diagnostics and found F0E5 (off balance) error code stored. Ran a test cycle, found all components properly engaging. No obvious failures that would cause unit to get thrown off balance. Customer is confident issue is not with load sizes. Suspecting an electrical issue with the harness. Recommend replacing control and harness. Ordering part, no parts installed, rescheduled for 07/15.; ordrng 1 W11665967 (Harness)"

"Arrived on site to test unit for noise and stains. Upon arrival customer stated unit is always making a rattling noise and leaves orange marks on light colored clothing. Verified issue, found unit is making a vibrational noise. Gained access to internal components, found drum seals have worn causing the hard seal to eat away the paint on the front bulkhead. Exposed metal then began to rust and leave orange marks on clothes. Will need to replace both drum seals, front bulkhead and repair kit. Ordering parts required, no parts installed, office to reschedule.; ordrng 1 W10673491 (Front bulkhead) and 1 W11193479 (Front drum seal) and 1 280114 (Rear drum seal)"

"Arrived on site to test unit for not cooling properly, customer stated that RC was not cooling but 3 days ago started cooling with no issues, tested unit found FC at 0 and RC at 35, some frost form ing in FC cause door was left open, customer stated that the kids sometimes dont close the door properly, explained that the door needs to be closed from the center of the handle, at this time unit is running as designed job complete no parts installed"

"Arrived on site to test unit for not heating. Upon arrival customer stated unit takes 45 mins to preheat. Used a thermocouple to monitor temps, set unit to 350?. After 10 mins UI stated preheat has been complete but temps only read 220?. Attempted to remove unit from cavity, found cavity is too tight not allowing unit to be removed without the possibility of damaging cabinets. Advised customer to contact installers to removed unit from cavity and also widen the opening to allow removal for future service visits. Customer will contact installer, once a date is set she will call the office to inform. No parts installed, office to reschedule.; saved tckt"

"Arrived on site to test unit for not working properly customer stated that on heavier loads there is a clicking noise during agitation, at times unit opens by itself will still spinning, tested found no errors stored, ran multiple diagnostic cycles with no issues, inspected under unit found drain no issues as well, no signs of gear case failure, do to erratic performance, replaced control and tested unit is now running as designed, if unit is still not running properly recomend replacing console, slider and clutch, at this time job complete installed W11614514"

"Arrived on site to test unit for not working properly, tested unit found failed harness, replaced and tested unit is now running as designed no leaks detected job complete installed W11643701"

"Arrived on site to test unit for pump running continuously. Upon arrival customer stated unit has to be unplugged or it constantly runs. Applied power to the unit, drain pump immediately engaged indicating a pressure system fault. Inspected pressure hose, found no kinks, punctures or restrictions. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Ran a test cycle with all components properly enabling. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to unit 5209. Verified model and serial unitnwas left unplugged due to drain always running. Found f3e1, f1e1. Verified drain pump was good. Pressure hose is clear. Per Service Pointer W11766193 - Special Project S153EB. I replaced main control. Recalibrated and ran automatic test cycle. Working as designed. Call complete. W11607637"

"Arrived on site. Found freezer door handle loose,removed handle adjusted set screw reinstalled handle. Customer stated items will randomly freeze in different sections of fresh food,found no ice build up on cover,ran diagnostic thermistors all in range,fans all passed good air flow, changed defrost setting to basic."

"Arrived on sote with parts ordered. Control was ordered due to SP W11766193 - Special Project S153E. Replaced control,and completed repair. Call complete."

"Arrived onsite and found unit is operating properly but cuwtomer is concerned that the display lighting and selections are blank unless the door is open, called to establish the normative function of this model. Techline advised that the unit is an undermount/flush mount and it is designed to have a blank display when shut. sr#7741931042 advised cuwroker on techline report."

"Arrived onsite for dishwasher leaking. I found 2 leaks occurring. The gasket has water trails and the tub is separating on the right side front. The unit will need a new tub and gasket, i will also order a new pump and motor incase the old one doesn't seal right after replacements. Ordering W11409866 Tub and W11483553 Gasket. Office to RS as the tub is PSP.; ordrng 1 W11409866 (Tub) and 1 W11483553 (Gasket)"

"Arrived on-site for refrigerator not cooling properly But intermittent. Autorival confirmed issue, but upon further inspection found that Una had a full bucket of ice and entire refrigerator was cooling properly. But unit showed signs of a recent defrost issue. I found the defrost control and thermostat, working as designed and found the. Regular refrigerator cooling thermostat, as the cause of failure and replaced it with wp2198202. Informed customer to keep an eye on the unit for the next few weeks. To make sure there is no return on the defrost issue.Call complete"

"Arrived onsite for unit drain pump turning on randomly. On arrival unit was unplugged. Powered unit and pump came on. Ran diagnostics and found F3E1 pressure system fault. Control needed replacement. Replaced control and tested, Unit is now functioning properly. Job complete. Maintenance not onsite for signature"

"Arrived on-site for washer not spinning. Found unit spinning but getting a faulty lach error and pressure sensing error. I installed the control and latch. Calibrated it and units operating as designed. No error codes. Used wpw10482836, w11657965"

"WFES3530RS0 Arrived on site for a range tripping breaker. On arrival I verified issue I replaced contol board, bake, and broil element. I removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity ,voltage, and amp draw all readings are correct product works as it's designed. I recommend client to contact home builder if it happens again. Calling whirlpool safety Sr # 7741865937"

"WRF767SDHZ02 Arrived on site for a refrigerator not cooling. On arrival, I found a refrigerator unplugged. I verified that there was no cool in either compartment. I tested amp draw on the compressor and it was 5.40 and no frost pattern. A sealed system repair will be needed ordering compressor, uv drier, evaporator, and access valve returning parts just in case needed. No water leaks visible from main water supply office reschedule client for sealed system repair two hours for repair. ; ordrng 1 WPW10466675 (Compressor) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve)"

"WTW4957PW0 Arrived on site from previous visit to install part. I installed control board ,calibrated then tested product is working as its designed no water leaks visible from main water supply."

Arrived on site for a new build home. Still vacant. Complaint was microwave was not hot enough. Tested and verified water is heating as it should. No error codes stored. Tested oven and let reach temp so I can check temperatures. Unit is heating as designed. Advised it works off average so at start up it may be higher then lower but doesn't average out to correct temp. Allow oven to 10-15 min after preheat tomallow temperature to settle. Better. Unit is working as designed. Call complete . No parts.

Arrived on site for an oven that is making noise when one of the fans is activated. Inspected unit and work area. The customer advised that the lower fan in the back of the lower oven is making a noise every time they use the convection bake. I tested the unit and confirmed the customers complaint. I found the lower convection fan would hit the back panel when it was heated up. I removed the fanblade and found the fan blade was warped and not sitting evenly. I replaced the fan blade and tested the unit again. The unit began to work and operate as designed with no abnormal sounds present. Call complete. W11301887.

Arrived on site for door not being aligned properly. Found door itself is closing and functioning. Oven was level. Found the glass in door was not centered when making door. Pics taken will need new door. Office will call to schedule. ; ordrng 1 W11654056 (Door)

Arrived on site for dryer with broken door switch. On arrival confirmed issue and installed wp3406107 and found dryer working as designed call complete

Arrived on site for refrigerator door not closing properly. Left side can get held up when opening door on left side. Removed door and found all components working properly. Advised customer that unit must be opened in the middle. Explained and showed how gear system for the door works. If you pull on left side it will come off track and not close correctly. When this happens open all the way and close shut. Unit is working as designed. Call complete. No parts.m

Arrived on site for refrigerator not turning on. It is always tripping breaker. Found refrigerator tripped breaker as soon as it tried to turn on. Accessed control and disconnected all low voltage. Unit still trips. Not a low voltage issue. Removed evaporator and disconnected fan motor and heater. Now compressor turned on and checks good. Replaced fan motor. Verified heater ohms out. Verified operarion. Call complete. WP2315549

Arrived on site for unit freezing over inside freezer. Called PR ran multiple test on unit confirmed unit needs new control and thermistor. De thawed evaporator and replaced thermistor and control. No leaks present at this time customer will monitor job completed

Arrived on site for unit not doing anything just goes from sense to done. Inspected unit found f9 e1 l9ng drain lifted unit to inspect wire harness at pump as soon as I touched wire harness unit started draining. Latch kept clicking and not locking also not allowing me to enter service diagnostics. Replaced latch and tested latch does work now however still unable to enter service diagnostics and run test cycle. Unit will need new control and harness ordering part office to reschedule ; ordrng 1 W11513246 (Control) and 1 W11643701 (Wire harness)

Arrived on site for unit not running inspected unit confirmed unit turns on and has proper voltage but won't start. Disassembled unit and found belt broken ordering new belt. Office to reschedule ; ordrng 1 WPW10112954 (Belt)

Arrived on site to install new Control due to repalcement control being defective out of the box. I replaced the control and ran a normal cycle. I verified the unit was now agitating properly and advanced to wash. I cancelled the cycle and checked for errors. Found no errors present. Unit is now working as designed. Parts used - W11607637.

Arrived on site to install new switch harness to resolve non igniting issues. Replaced harness and tested all burners. Verified unit working properly. Repair completed. Parts used - W11241684.

Arrived on site to repair previously diagnosed issue unit needs new housing and new light. Replaced parts and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site to repair previously diagnosed issue unit needs new start switch. Replaced s and verified heat element coming on customer witnessed. Unit has good airflow j9n completed

Arrived on site to replace damaged handle. Replaced door handle and tested unit is now functioning properly and as designed to job completed

Arrived on-site a damaged door. Verified damage and installed new door(lw10912075) and badge(w11223753) took picture of the new door.

Arrived onsite and executed an LED modules replacement under S84638. Unit lighting is restored. Advised customer on repair. W11632139 x4

Arrived onsite and found unit operating with failed icemaker fill. Repaired by providing a new icemaker and clearing fill cup obstruction. Unit is now operating as designed. Advised customer on findings and repair. W11455232

Arrived onsite and found unit operating with some concerns about tripping occasionally. The unit did not trip while onsite performing burnoff. Advised customer on the code breaker incompatibility data. Called and reported findings to safety. No parts Sr#7741827616

Arrived onsite and replaced the suspension to restore normal washing function. Unit is now operating as designed. All checks good. W11130362

Arrived on-site for ice not dispensing. Found icemaker jammed at the dispenser. No condensation. Freezer was mostly empty.All fans are working and thermistor passed. Removed the jammed ice and unit is working as it should. No parts used.

Arrived onsite for prediagnosed parts upon arrival replaced pump&motor W11025157 ran diagnostics cleared codes ran test cycles unit is working as designed no leaks observed during service

Arrived onsite for previously diagnosed parts. I found the door latch to be locked and not unlocking. For this laundry center the top must come off to replace the door latch. I will need to order a 2man and order W10837741 strike if the lid has to be forced open. Office to RS for 2man.; ordrng 1 W10837741 (Strike) and 1 2man (2 man)

Arrived on-site for range tripping the breaker. Verified that the power is correct. I replaced the bake element and heated to 500 degrees. Amp draw is under 20. Unit didn't trip the breaker. Called safety sr#7741528690 used w11182108.

Arrived onsite for unit drain pump randomly turning on. Inspected and tested. Found error codes for control board failure and pressure system failure. Unit will need control board replaced. Ordering board. Office to reschedule ; O-emld tckt

Arrived onsite for unit drain pump turning on randomly. On arrival unit was unplugged. Powered unit and pump came on. Ran diagnostics and found F3E1 pressure system fault. Control needed replacement. Used control from call 453450. Replaced control and tested. Unit is now functioning properly. Noticed darin line is not correct. Notified maintenance to replace with proper hose. Took pic. Maintenance not onsite for signature

Arrived onsite for unit grinding when in use and fill issue. I found error codes of hot and cold reversed and a shifter fault. No gearcase oil. Unit will need the lines to be corrected and ordering a shifter and cam to continue with repair. Ordering W10721967 Cam and W11481722 Shifter. Office to RS as i couldn't catch maintenance for rs.Moved to unit 3304; ordrng 1 W10721967 (Cam) and 1 W11481722 (Shifter)

Arrived onsite for unit leaking. On arrival found water to unit off. Found when water is on the unit will begin to drip from the inlet assembly into the tub. Unit has weeping valve. Replaced valve and tested. Unit is now functioning properly. No leaks present at this time. Job complete

Arrived on-site for unit not draining. Found unit was stuck in drain mode. Couldn't get in to diagnostics. No visible damage to the harness. Replaced the control (w11608056) and calibrated the unit. Ran factory cycle and everything is working as designed.

Arrived onsite for unit not functioning. On arrival tenant stated unit is working fine. Possibly duplicate ticket. Maintenance not on site for signature

Arrived onsite for unit notnheating. Confirmed no heat present. I found the diode to have a hairline fracture. Replaced the diode but unit still doesn't heat. Went through testing voltages and everything checked good and resistance as well. I replaced the magnetron as it could be that the magnetron was weakening as customer said after power resets it would heat a little bit. Tested the unit and it is now heating as designed. Call complete. Installed W11256462 DIODE AND WPW10693025 MAGNETRON.

Arrived onsite for unit with ice on bottom of freezer. I found the drain clogged possibly by popsicle residue. I cleared the drain and advised customer to let a natural defrost to occur before running the unit. Customer agreed and set towels around the unit. Unit will now drain the water from drip pan and operates as designed. Call complete. No leaks. No parts installed.

Arrived onsite for washer continuously draining. I confirmed even with the pressure line off unit will drain indicating the water pressure sensor has failed. Per service bulletin W11766193 I replaced the control and unit now operates as designed. No leaks. Call complete. Installed W11607637 CONTROL.

Arrived onsite for washer continuously draining. I confirmed even with the pressure line off unit will drain indicating the water pressure sensor has failed. Per service bulletin W11766193 I replaced the control and unit now operates as designed. No leaks. Call complete. Installed W11607637 CONTROL.