Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9362 customer reviews

Paul R.

Paul R.

REFRIGERATOR KITCHENAID KFIS29BBMS03 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the ice maker. I ran the harvest test and found the unit working as designed.

Near W 40th St, Austin, TX 78756
David S.

David S.

DRYER WHIRLPOOL WED4815EW1 Arrived on site to install previous diagnosed part. I gained access to the heating element and found the coil not mounted right and grounding out to the assembly. I fixed how the element was mounted and it is no longer grounded out. I replaced the thermal fuse. I tested the unit and now it is working as designed. Job complete.

Near Spanish Oak Trail, Elgin, TX 78621
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL SCS3617RS05 "Arrived on site to install previous diagnosed parts. Gained access to left rear valve. Removed failed valve and installed new. Turned gas on to unit, checked for leaks with bubble solution and gas sniffer. No leaks found. Assembled unit and tested all burners. Found front right burner not igniting. Cleaned burner cap, tested burner and found same results. Checked orifice and found clogged. Cleared orifice and tested burner. All tested good.

Near Gabriels Loop, Georgetown, TX 78628
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX988SIBE00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found refrigeration leak in fresh food evaporator. Due to contaminated system evaporator, compressor, and filter dryer would need to be replaced to complete repairs.

Near Granada Dr, Georgetown, TX 78628
Clif L.

Clif L.

RANGE WHIRLPOOL WFE975H0HZ1 Arrived on site to diagnose a range that is sparking. Found pinched wire behind control panel. Repaired wiring and tested unit. Found all is working properly at this time.

Near Kildeer Pass, Jarrell, TX 76537
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site and inspected washer and found error code F3E1 saved. Ran all functions in a manual diagnostic cycle and did not see any issues. All water pressure is good drain pump removes all water at the end of the test. Inspected air pressure hose and air trap per service pointer W10803528, There is no extra flashing inside of trap. Remaining possibilities are pressure sensor or control board.

Near Clairmont Dr, Austin, TX 78749
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL WTW5000DW3 "Arrived onsite for washer not operating. Put unit in diagnostics and had stored error code F2e1 stuck key, F5e2 lid lock faulty and f0e2 over suds. Tried to put unit in auto test and lid lock would not engage. Replaced lid lock, tested unit and unit passed all diagnostics. No leaks present at this time. Job complete"

Near Priscilla Dr, Austin, TX 78752
James C.

James C.

ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site and installed new housing. Tested operation and found unit working properly. Job complete

Near Park View Dr, Marble Falls, TX 78654
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0AS02 "Arrived on site for customer complaint of unit not working after self clean, found failed thermal fuse, I replaced thermal fuse, found failed control/melted control ordering control and bringing back tod. ; ordrng 1 W10741603 (cntrl-elec)"

Near Golden Wave Loop, Austin, TX 78738
Scott  M.

Scott M.

DISHWASHER GE GLD4466R00SS Arrived on site for leaking dishwasher . Found drain tube spraying when unit drains . Ordering tube .call to set return ; ordrng 1 WD24X10045 (drain tube a)

Near La Paz Pl, Cedar Creek, TX 78612
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washer not completing cycle. Inspected unit and work area. Found no hot water connected to unit. Found drain line tied in to drain. Performed diagnostics mode and checked fault codes. Found fault code F8-E1 long fill or no fill. Performed automatic test mode and found issue with inlet valve. Removed inlet valve and found cold water filter majorly clogged. Installed new valve. Called Whirlpool tech line and spoke with Robert. He recommended to have Y valve in to hot water. Informed customer on standpipe and needs a minimum diameter of 2 inches and added Y valve to have connected hot water. All else tested good, no water leaks detected durning service."

Near Stocktank Dr, , TX 78642
Jimmy J.

Jimmy J.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for Dishes Not Drying - DishwasherPut into diagnostics and no errors came up. Rinse aid dispenser was full. Adjusted rinse aid dispenser from 1 to 3 to allow more rinse aid to be dispensed for optimal drying. Checked for leaks, no leaks detected. Job complete."

Near Grand Mission Way, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site for range knob broken. Inspected unit and work area. Removed valve cover, tested for gas leaks using gas sniffer and bubbles solution. Found no gas. Assembled unit and installed new knob. Tested all operations, all tested good."

Near Parryi Cove, Liberty Hill, TX 78642
David S.

David S.

REFRIGERATOR WHIRLPOOL ED2FHEXVB01 Arrived on site for fridge leaking. I inspected the unit and work area. I found the water dispenser not working. I checked the water filter and found it not installed correctly. I reinstalled the water filter and found the dispenser working. I found ice build up on the ice maker fill tube. I removed the ice and cycled the ice maker. It cycled and filled as designed. I could not find any leak with the fridge. The drain tube is clear. I spoke to the customer about cleaning the condenser every six months. No water leaks detected. Job complete.

Near Basket Flower Bend, Elgin, TX 78621
Matthew  Z.

Matthew Z.

DISHWASHER WHIRLPOOL IUD7070DS3 "Arrived onsite to replace previously diagnosed parts. Replaced pump and motor, tested unit and unit is functioning properly. No leaks present at this time. Job complete."

Near Avenue F, Austin, TX 78751
Lou S.

Lou S.

REFRIGERATOR UNKNOWN GSF26C4EXS03 "Arrived on site to inspect refrigerator freezing in the fresh foods section. Upon further inspection, I tested temps in the RC section and got 30 degrees. I placed the unit in diagnostics and tested the diffuser and found it broken in the open position. I removed and replaced the diffuser and retested and unit is operating as designed. No water leaks observed during service, job completed."

Near Honeycomb Hollow, Leander, TX 78641
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site to install previous diagnosed parts. When opened door to gain access to pump, noticed a sweat smell, indicator of sealed system failure. Performed diagnostics mode, ran compress and condenser fan. Monitored operation and did not see frost pattern on evaporator tray. Measured amp draw and found low amp draw. Found sealed system leak. Would need to replace compressor, filter drier and evaporator with recent diagnosed failure.

Near Overlook Bend, Leander, TX 78641
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL WTW7000DW4 "Arrived onsite for washer not filling with water. Unit displayed f3e2 inlet fault, LF long fill and f2e1 stuck button. Tested unit in auto test 51, and on cold and hot fill the unit was not receiving water when called. Replaced housing. Tested unit and unit is now functioning properly. No leaks present at this time. Job complete"

Near Conyers Ln, Austin, TX 78725
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and inspected washer and found F0E5 only saved error code. Set washer into a diagnostic cycle and all functions passed. Sent video of washer completing cycle to MS, explained to apartment complex again that customer instruct is only allowed once.7729056922"

Near W Slaughter Ln, Austin, TX 78749
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived onsite for unit smelling like gas up to 450 degrees. Tested unit up to 450 degrees. Couldn’t smell a gas smell from the unit. Only smelling the exhaust smell from the cavity expelling heat. Called Techline to report findings. Got sr#7729054378. No issues at this time. Job complete

Near Thornless Cir, Buda, TX 78610
David  Z.

David Z.

DISHWASHER KITCHENAID KDTM354DSS0 "Arrived on site to diagnose dishwasher leaking from bottom. On arrival I removed the toe panel and it was drenched, with rust on the legs. Ran unit and drain pump was struggling. When unit filled I saw water start running out of the diverter.

Near Azure Shores Ct, Austin, TX 78732
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 on site to install previously diagnosed and ordered parts. Upon arrival, I found the unit RC evaporator engulfed in ice. I rescheduled the call and advised the customer that the unit would need to be unplugged and defrosted before I could move forward. Had customer sign the waiver of damages from defrosting refrigerator and recommended that they place towels around the back and sides of the unit to protect baseboards from water damage. Will return with all prescreened parts. Made unit accessible to move out from wall to unplug and advised customer to do so at least 24 hours before.No water leaks observed during service.; ordrng 1 CNOTE (LSO)"

Near Carlene Pruett St, Leander, TX 78641
Robert J.

Robert J.

MICROWAVE KITCHENAID KMBS104ESS02 "Arrived onsite to replace electric control, replaced electric control, unit working properly, job complete."

Near Driftwood, TX 78619
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS02 "Arrived on site to install parts previously diagnosed. Replaced main control,defrosted evaporator,replaced cover,secured thermistor to correct location on suction line. Ran diagnostics all test passed.

Near Bankhead Dr, Austin, TX 78747
Clif L.

Clif L.

DISHWASHER KITCHENAID KUDE70FXSS4 Arrived on site to diagnose a dishwasher that is leaking. Found screws for upper rails on left side loose. Tightened mounting screws and found all is working properly at this time. No leaks were found after services were performed.

Near Mallard Ln, Georgetown, TX 78633
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found pump not fully installed on unit. Installed pump properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Westinghouse Rd, Georgetown, TX 78626
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WMH53521HZ4 "Arrived onsite for microwave light out. Upon inspection I found the microwave light had a broken filament. I advised that the light bulb would not be covered under warranty. I spoke to techline about the venting issue and they confirmed the unit is working as designed, I noticed grease build up on the cabinets. The customer called the builder and he came out and cut the vent while I was there and removed some tape obstructing the damper while installed. we verified that the damper is opening and venting as designed. Unit is working as designed at this time. Job complete techline SR#7728987851"

Near Arques Ave, Round Rock, TX 78681
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for unit not spraying water. Tested unit. Found that sump pump and motor was not working. Replaced pump and motor. Tested unit. No leaks at this time. Job complete.

Near Nautical Loop, Kyle, TX 78640
David  Z.

David Z.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for oven not heating. Performed diagnostic and found the igniter was not glowing or heating. Checked voltage and found proper voltage. Checked resistance of igniter and found 0 resistance. Replaced ignitor. Retested and unit now lights as designed. Call complete.

Near Candlestick Pl, Austin, TX 78727
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site for Freezer Light Not Working. Removed light and tested. Tested faulty. Replaced light and came on immediately. Working as designed. Job completed.

Near Earl Grey Ln, Pflugerville, TX 78660
Lou S.

Lou S.

RANGE JENN-AIR JGCP436HL00 "Arrived on site to inspect cooktop burners not lighting. Upon further inspection, the customer advised that the burners take too long to ignite and sometimes the flames are too high. I tested the burners and find the flames too high and all burners taking too long to ignite. The front right burner ignitor was not arcing to the burner cap like it’s supposed too and when it did light, in the low setting, the flames were too high and shooting out the sides. I removed the burner head and disassembled it and found the paper gasket inside was badly worn and falling apart. I cleaned the burner head and ignitor and reassembled the head and retested and it is still shooting the flame out the side. I did the same with the back right burner and it continued to do the same. I am ordering all burner heads, caps, and screws, along with a CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service. No gas leaks detected during service.; ordrng 1 CNOTE (LSO PER CUSTOM

Near Bellini Ln, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived on site for refrigerator not producing ice. Performed diagnostics and harvest ice maker cycle. Found ice maker not responding. Measured voltage at ice maker and found correct. Found failed ice maker. Removed ice maker and installed new. Ice maker started harvest cycle without advancing. Monitored ice maker cycle. All tested good, no water leaks detected."

Near Winding Hollow Ln, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DRYER AMANA NED4655EW1 Arrived on site for dryer not advancing on time cycle. Inspected unit and work area. Measured voltage to unit and found 240 volts. Gained access to timer and found 2 pin molex connector disconnected from timer. Corrected connector and tested operation. Found advancing on time cycle. Tested all other operations. All tested good.

Near Oakstone Dr, Andice, TX 78628
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KBFN502EBS02 "Arrived onsite for a refrigerator that still won’t make ice. Inspected unit and work area. Attempted to jump the icemaker. Unit would not jump. I tested voltage to he icemaker and found 10 V AC. Went to service diagnostics and tested door switches in test 8 and found refrigerator doors showing opened and closed. However, when testing the freezer section, I found the door registering as open regardless of being open or closed. I went into the freezer section and tested the door switch at the door switch terminal and found it making and breaking. Spoke to SW and was told to replace the old switch with the new one to see if it made a difference. Found no difference in the way it opened and closed. Went to the control and tested resistance through the harness. Found the door showing open through the door switch circuit. I called Techline and spoke to Austin SR # 7729054144. He advised the issue was probably with the control board due to the control sen

Near Clover Ln, Temple, TX 76502
Robert J.

Robert J.

DISHWASHER WHIRLPOOL KDTE234GPS1 "Arrived onsite to replace front panel and console, replaced parts, test unit, unit working correctly, job complete."

Near Tabago Ct, Austin, TX 78737
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS315SDHM03 "Arrived on site for no cool. Removed evaporator cover weak frost formation on evaporator no traces of dye in freezer compartment,removed compressor cover found leak at fitting. Replaced fitting and drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly SEALED SUSTEM REPAIR ; used 1 WPW10143759 (DRIER UV) from stock"

Near Groundhog Way, Austin, TX 78744
Tyler  G.

Tyler G.

RANGE WHIRLPOOL WGE745C0FS01 Arrived on site for a range that had a liner paint chipping on the inner flooring of the upper oven And was turning into a 4 inch long crack. I called whirlpool tech line and spoke with Adrian sr# 7729057343. Attempted to try a video call with tech line 4 times and it would not go through so Adrian instructed me to take as many photos as I could’ve the crack area and send them over to her pool so they could review it. Call complete

Near S Whitehall Rd, Temple, TX 76504
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW5105HW0 Arrived on site to install previously diagnosed parts. Inspected and work area. Replaced UI and tested unit. Unit popped up trying to connect to Wi-Fi. Unit could not connect to the Wi-Fi and there was no options to change the Wi-Fi router to connect to. I attempted to contact Wi-Fi care team and they were closed. Tried to contact CSNDW and was unsuccessful. Advise customer to contact the Wi-Fi trade team during normal business hours for help connecting her washer. Call complete.

Near E Central, Lorena, TX 76655
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Arrived on site to inspect refrigerator noises. Upon further inspection, I changed the temperature in the unit and when the compressor and condenser fan came on the unit began to make a loud humming/rattling/vibrating noise. I leveled the unit and the noise continued. I placed the mastic/sealing prescreened for this call in between the condenser coils and the chassis and in between the coils and the bar underneath the coils and the noise stopped. Customer will email POP to office for proof of warranty. No water leaks observed during service, job completed."

Near Nightingale Dr, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no cool in fresh food. Found evaporator incased in ice. Defrosted evaporator,replaced defective thermistor,secured new thermistor to correct location on suction line using foil tape and a zip,secured evaporator to liner secured back cover with 4 screws,changed defrost setting to basic."

Near Fancy Gap Ln, Austin, TX 78745
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED95HEDW1 "Arrived on site for a dryer that is making a noise. Inspected unit and work area. Customer initially stated that the issue is that the unit intermittently makes a noise. Tested the operation and found no noise. He then proceeded to say that when the unit has too many clothes in it, it doesn’t dry. Unit had clothes in and I was able to run a cycle for 10 minutes without failure. Customer then stated the issue is with the user interface taking 3 seconds to press the start button. Tested the UI and checked for error codes. UI tests worked as designed. Only error code to pop up was an F4 E3 (restricted airflow). Customer said the clothes weren’t coming out as dry as they used to. I checked airflow and found proper airflow. The customer then stated the issue is with the drum not turning when a load is in it and they have to remove almost every all clothes in order to get it to run. Customer added a full load of wet clothes and the unit ran as designed both on nor

Near Billington Dr, Robinson, TX 76706
Jimmy J.

Jimmy J.

WASHER WHIRLPOOL MVWB835DW1 Arrived on site for: Washer is noisy during parts of wash cycle during agitation. It sounds like something is stripped on the drive assembly and makes a loud noise during parts of the wash cycle.Ran diagnostics and had no errors. Looked underneath washer and found grease. Customer agreed for work to be done. Replaced gear case and ran agitation cycle to ensure no noise was present. Tested as designed. No leaks detected. Job completed.

Near Wearyall Hill Ln, Pflugerville, TX 78660
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site to inspect ice maker not making ice.Found the ice bin was was seized into the unit and after several attempts I couldn’t free the ice bin assembly from the unit.Advised the customer he needed to defrost the unit so the ice bin will melt and free from the unit.Also found Kingdom Appliance came out in April , promised to get the customer the needed parts and never returned.Ordering the ice bin assembly and will return with the ice maker and valve.Office to reschedule the customer.; ordrng 1 W10562191 (ICE BIN ASSEMBLY )"

Near Wheeler Ave, Killeen, TX 76549
Brandon C.

Brandon C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of not making noise, gearcase leaked I replaced gearcase, cam, and belt, calibrated unit, tested good."

Near TX-71, Spicewood, TX 78669
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite for refrigerator with ice formed at the bottom of the FC. Upon inspection I verified the ice so I cleared the ice via steam but the water would not go down the drain. I accessed the drain hose and disconnected. I stuck my screw driver up into the drain and water began to pour out but once I took the screw driver out it stopped. I removed a red rubber piece of something from the drain and the unit drained as designed. Unit is now working as designed and leaks were detected during time of service. Job complete.

Near Fernhill Dr, Austin, TX 78717
David S.

David S.

DRYER SAMSUNG DV219AEWXAA "Arrived on site for dryer not heating. I inspected the unit and work area. I found the dryer cabinet full of lint, I cleared out the lint. I found the heating element damaged and not working.The customer agreed. I installed the new heating element. I tested the unit and it is now working as designed.

Near Mesquite Trail, Lexington, TX 78947
Kevin B.

Kevin B.

OVEN JENN-AIR JES9800BAS "Arrived on site and inspected range and found bake element has failed.After replacement element is working properly took one picture, job complete."

Near Bluff Park Cir, West Lake Hills, TX 78746
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL GI0FSAXVY08 Arrived on site for freezer door not opening and shutting properly. Customer stated unit has been cooling fine since last trip and upon arrival the drain line was not clogged and there was no evidence of water freezing from clogged line like there was on the first trip. Due to prior issue with Freezer door not shutting all the way because of the Flat ice formation That was overfilling from the drain line because of hot air had gotten inside and frozen around the rails of the fridge and upon last trip I had removed all the ice in the rails and Tess of the unit is working as designed at this point the rails are now frosting up again due to the oil (that is put on them in the factory) evaporating from the prior hot and cold air mixture’s that were occurring. We will need to return with the upper and lower racks slide rails and covers for the units freezer door assembly. No ice buildup of any kind at time of diagnosing Office to reschedule after getting a

Near Tumbleweed Trail, Temple, TX 76502
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KSSC48QMS01 (JM) Arrived on site for refrigerator to replace previously diagnosed parts. Installed block fan and air flow was good from FC to RC. Working as designed. Call complete.

Near Avery Club Dr, Austin, TX 78717
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for control turning indicator beep off and on randomly . Customer is aware of holding the one button to turn off sound . Ordering control for that issue . Pop corn cooking sound is the turn table motor . Ordering all turn table parts . Call to set return visit ; ordrng 1 8184109 (spacer) and 1 W10642989 (motor-turn) and 1 W11245707 (support) and 1 W11252182 (ring-turn)

Near Rimrock Ct, Bastrop, TX 78602
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to unstick door. Found door had ice frozen to it from previous visit. Was able to open door and melt down ice. Unit is now working as designed. Door switch for FC was stick and has water in it. May need to replace, but light came on. Call complete."

Near Tree Fern Ln, Austin, TX 78750
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Arrived on site and inspected refrigerator not cooling.Found the compressor was running but was burning hot.The amp reading was .70.The condenser fan was working.There was 123 volts at the wall.Was in the phone with SW and also completed the sealed system thread to determine the sealed system repair is neededOrdering sealed system parts.Office to reschedule the customer for return service visit.Needs more work; ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (2 HOURS) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10836706 (EVAPORATOR ) and 1 W11092625 (COMPRESSOR ) and 1 WPW10143759 (UV)

Near Twin Oaks Cir, Killeen, TX 76542
Jacob S.

Jacob S.

DISHWASHER KITCHENAID KDTE234GPS Arrived onsite for unit not washing. Tested unit. Unit test good. No leaks at this time. Job complete

Near Clear Springs Hollow, Buda, TX 78610
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH32519CS0 "Arrived onsite for a microwave that is sparking. I checked the unit and could not find any signs of arcing in the cavity. I tested the unit and heard the magnetron humming loudly which indicates a high voltage system failure. I explained to the customer that the magnetron, capacitor, and diode could need to be replaced.Call complete.

Near Little Elm Trail, Cedar Park, TX 78613
David  Z.

David Z.

MICROWAVE KITCHENAID KHMS1850SSS0 Arrived on site to install trim piece to replace broken upper trim. Replaced panel and installed new screws. All is now working as designed. Call complete.

Near Lago Viento, Austin, TX 78734
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIC18PNZS0 "Arrived on site for customer complaint of unit not producing ice, found filter was not inserted all the way, I inserted the filter, unit tested good.

Near Lakehurst Loop, Spicewood, TX 78669
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site for customer complaint of door handle loose, I tightened set screws, tested good."

Near Lodestone Cove, Lakeway, TX 78738
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher door not closing properly and leaking water. During testing found that the rubber grommet on the right hand door hinge was causing the issue. Adjusted the grommet and door is closing properly. Found that the vent gasket is not sealing properly causing water to leak onto the door. Removed door panel to attempt to fix the gasket and was unsuccessful. Will need to replace vent assembly. Ordering parts and office to schedule ; ordrng 1 WP8269259 (gasket) and 1 WPW10329609 (vent)

Near Dashing Sycamore St, San Marcos, TX 78666
Richard P.

Richard P.

WASHER MAYTAG WTW5000DW3 Arrived onsite for the washer lid strike broken. Installed new lid strike and washer tested good complete

Near Jacob Ln, San Marcos, TX 78666
Robert J.

Robert J.

OVEN WHIRLPOOL RBD305PDQ12 "Arrived onsite to test unit for unit display not working, test unit found faulty console.

Near Arrowhead Pass, Wimberley, TX 78676
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS965CIAM01 "Arrived on site and inspected recently installed ice maker not making ice.Found the customers use a lot of ice and when the ice maker doesn’t make enough they buy ice and fill the ice bucket giving the unit a FULL BIN reading , so the unit doesn’t fill.Called SW and was told to check several points in diagnostics test mode and found the ice maker defective.Removed and replaced it.Reassembled and told customer to wait for ice production Job complete"

Near Vega Ln, Killeen, TX 76542
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL JGCP548HM00 "Arrived on site for customer complaint of front middle burner not working properly, found unit needed lp kit, I left lp kit with customer and let him know a licensed plumber has to replace it."

Near Stephanie Ln, Austin, TX 78738
Jacob S.

Jacob S.

WASHER MAYTAG MVWB765FW0 "Arrived onsite for unit not filling with water. Put unit in diagnostics. Got F0E3 overload, F8E1 long fill, F2E1 UI stuck button. Erased codes. Tested unit. Found that the hot water is off when the unit called for hot water. Turned on water. Unit tested good. No leaks at this time. Job complete.

Near Longhorn Trail, Seguin, TX 78155
Andrew  H.

Andrew H.

DRYER MAYTAG MED8630HC1 "Arrived on site to replace top panel from previous diagnosis. Installed panel, tested unit, unit works good. No leaks detected. Job complete."

Near Napoli, New Braunfels, TX 78132
Jacob S.

Jacob S.

WASHER MAYTAG MVWB765FW0 "Arrived onsite for unit not filling with water. Put unit in diagnostics. Got F0E3 overload, F8E1 long fill, F2E1 UI stuck button. Erased codes. Tested unit. Found that the hot water is off when the unit called for hot water. Turned on water. Unit tested good. No leaks at this time. Job complete.

Near Longhorn Trail, Seguin, TX 78155
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Arrived on site to test unit for refrigerator not cooling. Unit had frost build up. Steamed frost off. Tested unit found bad wire harness. Replaced wire harness, tested unit, unit works good. Put unit into auto 8hr defrost. No leaks detected.

Near Upland Ct, Canyon Lake, TX 78133
Jonathan M.

Jonathan M.

WASHER MAYTAG MHW4200BW1 "Arrived on site for a washing machine flashing an F5 E2 error code. Inspected unit and work area. Please do not in service diagnostics and found an F5 E2 (door lock error), F8 E3 (overflow condition), F8 E1 (no water detected entering washer), and an F0 E1 (load detected during a clean washer cycle) error codes. Ran unit through an auto test and found unit trying to lock the lid. It not being able to lock.Replaced latch and tested unit. Unit is working as designed. Unit seem to have an oversuds issue due to too much soap being put in on the cycle they tried to run prior to their call in. I advised them to cut down the amount of soap that is used in the unit and explained why.

Near Aberdeen Rd, Waco, TX 76712
Al R.

Al R.

COOKTOP GE JP3530DJ1BB Arrived on site to install previously ordered part.Disassembled and installed the front right infinite switch.Reassembled and unit tested as designed.Job complete

Near Heredity Ln, Killeen, TX 76549
Clif L.

Clif L.

DRYER GE GUD27ESSMWW Arrived on site to replace previously ordered parts for dryer. Prior to replacing parts noted belt switch was not activated due to idler pulley position. Set idler pulley properly and tested unit. Found all is functioning properly at this time and parts ordered were not needed.

Near E Main St, Florence, TX 76527
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and inspected dishwasher adjuster broken.Removed and replaced the adjuster.Unit now operating properly.Job complete

Near Vintage Way, Harker Heights, TX 76548
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE334GBS0 "Arrived on site for customer complaint of dispenser broken, found broken dispenser, I replaced dispenser, unit tested good."

Near Buchanan Draw Rd, Austin, TX 78738
Andrew  H.

Andrew H.

RANGE JENN-AIR JJW9830DDS Arrived on site to test unit for upper oven not heating. All heating elements tested good on both top and bottom. Found connection on top TOD was corroded. Cut corroded wire and put new connection. Both TODs tested good. Tested unit to 350(took pic) unit works good. Job complete.

Near Harris Ranch Rd, Canyon Lake, TX 78133
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site for no ice and water dispenser issue. Found icemaker tray warped ran harvest test failed,tested dispenser water would cut off then start when door is opened then closed,disconnected harness at hinge,reinstalled harness tested water dispenser multiple times water dispensing correctly,if issue continues per tech support will need a new dispenser door. Installed a new icemaker ran diagnostics icemaker passed,ran fill test passed.

Near Roaring Springs Dr, Austin, TX 78736
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived onsite to test unit for bottom panel not connected properly, checked unit found bottom not installed correctly from previous repair, installed bottom panel correctly, test unit, unit working properly, no leaks detected at this time, job complete."

Near Red Corral Ranch Rd, Wimberley, TX 78676
Jacob S.

Jacob S.

WASHER MAYTAG MVWB835DW4 "Arrived onsite for unit not powering on. Tested voltage. Was getting 120v. Was able to get panel in diagnostics, got F6E2 UI communication. Replaced UI console. Tested unit. Unit tested good. No leaks at this time. Job complete"

Near Tschoepe Rd, Seguin, TX 78155
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for water dripping from door dispenser. Found water tube was not properly set in tube housing causing water to accumulate and drip. Set tube in housing properly, tested unit, unit works good. Verified with customer drip was no longer present. No leaks detected. Job complete."

Near Wells Park, Marion, TX 78124
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onsite and replaced the microwave door. All checks good. Advised maintenance on the repair.

Near Guadalupe St, Austin, TX 78701
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB965HC0 "Arrived on site for a washer that’s having issues starting. Inspected unit and work area. Tested unit and found unit not making selections. Unit would not power off, start a cycle, or even going to diagnostics. Tested voltage going to the user interface and found proper voltage. Ordering user interface and will return with control and latch. Office will need to contact customer about return date due to out of stock and psp item.; ordrng 1 W11025446 (panel-cntl)"

Near Arlington Dr, Waco, TX 76712
Lou S.

Lou S.

ICE MACHINE KENMORE 106.895931 "Arrived on site to inspect ice machine not making ice. Upon further inspection, the customer advised that the unit stopped making ice and the lights went out and then the display lights were blinking. I found water in the reservoir so I drained it and found the external drain pump operating. I turned the power on and the water began to fill the reservoir. The unit went through all of the steps and made a batch of ice. During this process, I found the water running over the spillway of the reservoir and the reservoir has a large crack in the bottom ad leaking water. I advised the customer of my findings and recommended that they watch the unit until I can get back with the reservoir and sensor and if it malfunctions again to document it so I will know what to look for when I return. I am ordering the reservoir, water level sensor, external drain pump, main control and UI and CNOTE-AUTHORIZATION for all parts. I left the unit on and operating. No water lea

Near Constitution Dr, Lago Vista, TX 78645
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE515S0ES2 "Arrived on site for broken handle .found handle in good shape , vent is broken . Ordering vent . . ; ordrng 1 WPW10310922 (trim-vent)"

Near Middle Fiskville Rd, Austin, TX 78751
Paul R.

Paul R.

BUILT IN COFFEE JENN-AIR JBC7624BS00 Arrived onsite for a coffee maker that has no response from the front panel. I did find where the ribbon cable on the front panel had come out of the control. I seated the ribbon cable again and locked it in then pulled on it to make sure it would stay. I tested the coffee maker and found it working as designed. Call complete.

Near Burnet Rd, Austin, TX 78758
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to for stainless deprecating from glass. Test unit and replaced glass and unit test good job complete.

Near Montopolis Dr, Austin, TX 78741
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WZF34X16DW04 "Arrived on site found unit above temp . All fans ,compressor working . Did find frost build up on evap . Ran diagnostics all checked normal . Heater is working . Tested and found evap thermistor ohm was out of range . Replaced both thermistors . Removed frost , evap had good frost pattern . Job complete ."

Near Arial Dr, Austin, TX 78753
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite and found unit left switch not engaging and right switch broken. Shimmed left switch. Ordering right switch to finish repair. Also freezer door handle loose. ; ordrng 1 W11396033 (SWITCH)

Near Bristle Oak Trail, Austin, TX 78750
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE505W0JS0 Arrived on site for indicator light staying on when cook top burner is off . Found burn markers on left front switch . Replaced switch . All checks normal with switch and no other issues found with other switches . Job complete .

Near W St Johns Ave, Austin, TX 78752
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for fridge not cooling. I inspected the unit and work area. I found the unit not powered on. I powered the unit on and gained access to the evaporator. I found no frost pattern forming on the evaporator. I gained access to the compressor and found 13.5 amps on start up, and .4 amp during run. I let the compressor run for about 15 minuets, and found no frost pattern on the evaporator. This needs a sealed system repair. I am ordering an evaporator W10836706, compressor W11126760, UV dryer WPW10143759, access valve W10913906. The office will reschedule.; ordrng 1 2HOURS (2 HOURS ) and 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 W10836706 (evaporator) and 1 W10913906 (coupler) and 1 W11126760 (compressor) and 1 WPW10143759 (dryer)"

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Paul R.

Paul R.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I found the FC foam insulation stuck to the FC coil so I ran a forced defrost again and this time found the unit not defrosting. I removed the cover and tested it again and found the heater only getting 16VAC. I changed the main control and tested the unit again. The heater was getting 120VAC and working as designed. Call complete.

Near Beauford Dr, Austin, TX 78750
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived on site to install previously diagnosed and ordered parts. Due to the microwave mounting nuts being stripped as were the screws, I removed the unit from the wall and removed the cover and installed new mounts. Placed the unit back on the wall and secured it with the mounting bolts and tested. Unit is operating as designed and is safely secured to the cabinets/wall. Job completed."

Near Valley View Dr, Leander, TX 78641
David  Z.

David Z.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to diagnose wall over not powering on. On arrival saw the console had an hourglass icon and a don’t unplug icon. Tried power cycling unit to reset, and unit goes right back. Replaced main copernicus control. Retested and unit still just goes to that icon. Called tech line and confirmed the Ui and console is independent and has to be replaced. Ordering console. Office to reschedule.; ordrng 1 W11297709 (console)"

Near Peak View Dr, Leander, TX 78641
David S.

David S.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer making a thumping noise. I inspected the unit and work area. I found the ring bearings not staying in place. I replaced the ring bearings and tested the unit. The unit is now unblinking and heating with no more noise. I found the unit to have poor air flow. I recommend to the customer to have the vent cleaned all the way out by vent wizard. Job complete.

Near Darjeeling Dr, Pflugerville, TX 78660
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KFIS29BBMS03 Arrived on site for a refrigerator that is frosting up in the evaporator. Inspected unit and work area. Customer showed me what was going on and found drip pan bowed in the center and will need to be replaced. Found evaporator fan motor barely blowing. Customer also advised that her deli UI had some numbers missing to where she couldn’t tell the temperatures in her drawers. She said she could change selections but was barely visible. Call complete.

Near Speegleville Rd, Waco, TX 76712
Clif L.

Clif L.

WASHER WHIRLPOOL WTW4950XW3 Arrived on site to diagnose a washing machine that will not spin. Tested unit and found main control not sending power to motor. Control will need to be replaced to complete repairs.; ordrng 1 W10480261 (cntrl-elec)

Near Bear Creek Lane, Georgetown, TX 78633
Tommy O.

Tommy O.

WASHER MAYTAG MVWB835DW0 "Arrived onsite for washer not receiving control. Found control wasn’t sending power to the unit but was receiving

Near Eastview Dr, Georgetown, TX 78626
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL AMV2307PFS Arrived onsite for unit not heating after one minute. Tested unit. Found that unit is still heating but cannot turn on fan to keep the magnatron cool. Need to return with control board and fan. Office to reschedule.; ordrng 1 W10825649 (motor-fan)

Near Thorpe Ln, San Marcos, TX 78666
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WML75011HZ8 Arrived on site to replace control board and fans and ui and panel. Replaced parts turned u it on and can hear loud noise coming from magnetron. Removed magnetron and a something fell from the wave guide. C Job complete File#7729043736

Near Sea Hero Ct, Austin, TX 78748
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for a refrigerator that won’t make ice. Inspected unit and work area. Attempted to put unit into our harvest and found motor not running. Checked harness connections and found harness connections broken inside the door. Ordering freezer door and office will need to contact customer about reschedule date due to out of stock and PSP items.; ordrng 1 LW11038922 (dor-fip)

Near County Rd 3535, Clifton, TX 76634
Kayman B.

Kayman B.

REFRIGERATOR GE GSH22JSCB Arrived onsite for refrigerator complete no cool. Customer stated that they had 2 different companies come out and diagnose a sealed system repair. Upon inspection I found the compressor very loud and making a abnormal gurgling or almost like water or a foreign substance in the lines. After speaking with SW we determined that the unit would a sealed system repair to restore normal function to the unit. I am ordering compressor kit (WR87X10111) R134 drier (WR86X25269) condenser (WR84X10022) evaporator (WR87X28949) access valve (TJ90SF8404) office to R/S when AUTHO is approved. ; ordrng 1 TJ90SF8404 (ACCESS FITTING ) and 1 WR84X10022 (condenser) and 1 WR86X25269 (DRIER ) and 1 WR87X10111 (compressor) and 1 WR87X28949 (refrigerator evapora)

Near Loleta Way, Austin, TX 78717
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived onsite for refrigerator leaking water. Upon inspection found the fill tube for ice maker was not in correct position. Every time the ice maker called for water it would splash throughout the freezer and overflow into the refrigerator. I cleared ice buildup in fridge and most in the freezer however even with replacing the fill tube the ice maker was still leaking from the back. The evaporator cover must be removed to examine what’s going on. The top left does seem to be bulging out and may be causing the ice maker to leak. The unit will have to defrost 24-48 hours before next visit. Will place order for ice maker and valve. Office can prescreen others as necessary. Office to reschedule. ; ordrng 1 WPW10279909 (valve-inlt) and 1 WPW10715709 (icemaker)

Near Dionda Ln, Del Valle, TX 78617
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for water leaking from dispenser. Called tech support per tech support need to replace dispenser water tube and spigot,ordering tube,shana from office is ordering spigot. SR#7729044569; ordrng 1 WPW10511930 (TUBE WATER )"

Near Lakeway Dr, Lakeway, TX 78734
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL ART308FFDM06 Arrived onsite for unit not cooling properly. looked at unit. Saw frost buildup inside the freezer. Was able to dry what was in the freezer. Founded that the evaporator motor was not working. Replaced evaporator fan. Tested unit. Unit test good. No issues at this time. Did let customer know to allow unit to thaw for another 24hrs before turning on the unit to allow more ice to thaw from blocking the air going to the refrigerator. Job complete

Near Thorpe Ln, San Marcos, TX 78666
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL AMV2307PFS2 Arrived onsite for unit not heating properly after a minute. Tested unit. Could not control fan speeds. Replaced control. Did not solve the issue. Ordered part. Office to reschedule ; ordrng 1 W10825649 (motor-fan)

Near Thorpe Ln, San Marcos, TX 78666
James C.

James C.

DRYER MAYTAG MED7230HC0 Arrived on site and tested operation. Found rattling coming from inside unit and when cycle ended the motor sounded as if it were slowly stopping. Found blower wheel not locked onto mounting nut and free spinning. Cut blower wheel off and found nut is also seized to motor. Installed new motor and wheel. Tested operation and found unit working properly. Job complete

Near Bluebonnet Ln, Kingsland, TX 78639
Jimmy J.

Jimmy J.

OVEN WHIRLPOOL WFG320M0BS3 Arrived on site for oven not heating properly. Ran three sets of temps and averaged to 352. Oven is heating as designed.

Near Autumn Leaf Rd, Hutto, TX 78634
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRT138FZDM03 "Arrived onsite for refrigerator leaking. Upon inspection found Water tube not inserted completely into valve connector . Established connections, tested unit and unit is functioning properly. No leaks present at this time. Job complete."

Near Dionda Ln, Del Valle, TX 78617
James C.

James C.

WASHER WHIRLPOOL MVWB835DW4 "Arrived on site and tested operation. Found basket cracking and wash plate cracking. Ran diagnostics and found gear case is making a thumping sound when in spin. Found oil leaking from gear case. Unit will need new gear case, basket and wash plate to repair. Office to schedule return services due to part availability ; ordrng 1 W10734521 (slider) and 1 W10811960 (spin basket) and 1 W11455453 (GEARCASE )"

Near Eagle Point Dr, Kingsland, TX 78639
Richard P.

Richard P.

REFRIGERATOR FRIGIDAIRE FFHB2750TS6 Arrived onsite for the refrigerator ice maker leaving flakes in the ice. During testing found that the ice maker and ice container is the cause of the flakes will need to replace container and ice maker. Customer wants us to replace the fill tube as well on next visit. Which customer has the fill tube. Ordering parts and office to schedule ; ordrng 1 242093006 (ice container assy) and 1 242270106 (ICE DOOR) and 1 243297613 (ICE MAKER) and 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR )

Near Old Coach Dr, New Braunfels, TX 78130
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and replaced wash motor and lower spray arm, uploaded two videos to KB/AHS. DishWasher is no longer leaking and there is no ticking during cycle, job complete"

Near Mowinkle Cove, Austin, TX 78736
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL ART308FFDM06 Arrived onsite for unit not cooling inside of the refrigerator or freezing in freezer. Looked at unit. Found that evaporator motor was not working. Replaced fan motor. Fan motor started running with new motor. No issues at this time. Job complete

Near Thorpe Ln, San Marcos, TX 78666
Andrew  H.

Andrew H.

COOKTOP JENN-AIR JIC4430XS00 "Arrived on site to replace module from previous diagnosis. Replaced module, tested unit, unit works good. Noticed vent cut out was not present in cabinet per installation instructions.

Near Long Creek Blvd, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

VENTHOOD UNKNOWN UXT5536AAS3 Arrived on site for vent hood with broken button. Inspected unit and work area. Found control will need replace to correct. Removed failed control and installed new. Assembled unit and tested operation. All tested good.

Near Axis Loop, Georgetown, TX 78628
Lou S.

Lou S.

ICE MACHINE WHIRLPOOL KUIA15NLHS9 "Arrived on site to inspect ice machine issues. Upon further inspection, the customer advised that the unit is making too much ice. I tested the bin thermistor and found it out of range. I removed and replaced the bin thermistor and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

Near Kingfisher Ridge Dr, Lago Vista, TX 78645
David  Z.

David Z.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to follow up on oven throwing fan speed error code. Found F8E0, F6E4. Unit console is highly slow and unresponsive. Buttons have to be pressed numerous times, or powered on and off. Ordering new blower and console to resolve continuous errors. Cleared current errors. Office to reschedule. ; ordrng 1 W11200129 (blower) and 1 W11296171 (console)"

Near Brushy Creek Rd, Cedar Park, TX 78613
Clif L.

Clif L.

WASHER WHIRLPOOL MVWB850YW1 Arrived on site to diagnose a washing machine that will not drain. Found main control shorted and not powering drain pump.

Near Venezia Cir, Georgetown, TX 78633
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for the dishwasher not filling with water. Ran diagnostics and found no issues with the dishwasher it’s filling with water and washing and draining correctly. Heater came on and is working properly. No issues found at this time. No leaks detected. Complete

Near Limestone Way, New Braunfels, TX 78132
Andrew  H.

Andrew H.

RANGE WHIRLPOOL WFE505W0HB1 "Arrived on site to test unit for oven not heating. Found bad terminal block. Replaced terminal block, tested unit to 350, unit works good. Job complete."

Near Texas Lantana, Canyon Lake, TX 78130
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL WGD4985EW0 "Arrived onsite for dryer making loud noise. Tested unit and noise was apparent. Disassembled unit and found lock clamp to motor was off causing the motor to be off balance when the tension from the belt and pulley were applied. Re clamped motor, tested unit and unit is functioning properly. If problem reoccurs, recommend replacing clamp. Job complete."

Near Dionda Ln, Del Valle, TX 78617
Clif L.

Clif L.

DISHWASHER KITCHENAID KUDE70FXPA2 Arrived on site to diagnose a dishwasher with an upper rack not operating properly. Found right side rail and right side adjuster both broken. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Potter Ln, Georgetown, TX 78633
Tommy O.

Tommy O.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for dishwasher not powering on. Upon arrival found unit was wired correctly but wasn’t receiving power from outlet, found outlet was off at breaker flipped on and tested unit tested good. Job Completed."

Near Cliffbrake Way, Georgetown, TX 78626
Jacob S.

Jacob S.

MICROWAVE AMANA AMV2307PFS3 Arrived onsite for unit not heating properly. Tested unit. Replaced control board. Did not solve issue. Fan is not turning on during operation and is causing the shut off heating after 1 min. Ordered part. Office to reschedule.; ordrng 1 W10825649 (motor-fan)

Near Thorpe Ln, San Marcos, TX 78666
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site today to say microwave with a blower that is not functioning. Tested unit and found wire for blower motor not locked into Molex connector properly. Receive the wire and tested unit. Found all is functioning properly at this time.

Near Centerra Hills Cir, Round Rock, TX 78665
David S.

David S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for sealed system repair. I put the unit into test 4 and let the system equalize. When I punctured the drier I found no pressure. I powered the compressor on and found it no pumping properly. I removed the failed compressor and installed new. I installed a UV dryer and a access valve. I puked a vacuum in the system and found the vacuum holding. I went to put a charge in the system and found my scale not working. I put a charge into the system until I found frost at the compressor. Once I saw frost in evacuated the system until the frost as gone. I powered the unit off and checked equalized pressures. The pressures are good. The unit is operating as designed.

Near Wisteria Cir, Austin, TX 78753
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived onsite for the refrigerator ice maker not working.

Near Coral Berry Dr, Buda, TX 78610
Andrew  H.

Andrew H.

DRYER MAYTAG MEDC465HW0 "Arrived on site to replace heating element and electric control from previous diagnosis. Replaced element and control, tested unit, unit works good. Job complete."

Near Buttercup Bend, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived onsite for the refrigerator FF section not cooling. During testing found that that the evaporator is covered in ice and the evap fan was not working. Will need to replace evap fan and thermistors and hv control . Customer also need a filter cap to be able to remove the water filter. ; ordrng 1 W11189114 (cap-filter)

Near Limestone Way, New Braunfels, TX 78132
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WSF26C3EXW Arrived on site to diagnose a refrigerator that is not dispensing water. Found reservior frozen over. Thawed reservoir and tested unit. All is working properly at this time and no leaks were found at time of service.

Near Barrington Farm Ct, Georgetown, TX 78633
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW2 Arrived on site and inspected washer and found customer put their finger on the inside edge of the top panel cut. A new top will be needed to correct the issue.; ordrng 1 W11211509 (TOP)

Near Chasewych Dr, Austin, TX 78745
David  Z.

David Z.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site to diagnose dryer taking several cycles to dry. Checked airflow in unit first. Used paper first and found no suction, but actually some air pushing back. Ran vent test tool and verified poor airflow. Advised to have maintenance check out vent to see if so,etching is stuck in it from construction. Call complete."

Near Ridgeline Blvd, Cedar Park, TX 78613
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for a refrigerator to install previously diagnosed parts. I installed a shim under the RR wheel and leveled the unit to get the doors even. The customer was satisfied with the unit. Call complete.

Near Bram Cove, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site to install previous diagnosed parts. Removed failed control panel and installed new. Found same results. Gained access to control and found no DC voltage from control. Will need to replace main control. Office to schedule appointment when ETA is available on part.; ordrng 1 W11322905 (CONTROL)

Near Alpine St, Georgetown, TX 78628
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for refrigerator with broken door switch. Upon inspection I confirmed the door switch had broken off leaving a hole where the rocker switch should be. I replaced the switch and tested the unit. Unit is working as designed at this time. Job complete.

Near McCoy Loop, Austin, TX 78717
Lou S.

Lou S.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and checked test #56 ad found E2 error code-ice maker motor lost position. I tested the IM in test #57 and it failed to harvest. I removed and replaced the ice maker and cycled the power to the unit. Retested the ice maker in test #57 again and it operated as designed. Tested the fill tube in test #45 and the IM filled with water. No water leaks observed during service, job completed."

Near Lakeland Cir, Lago Vista, TX 78645
David  Z.

David Z.

WASHER MAYTAG MVWB850YW1 "Arrived on site to diagnose washer with leak from bottom. Ran unit and did not verify leak immediately. Hacked under the unit and found rust splatters all over the bottom of the unit. Tried to remove rotor and rotor bolt started stripping immediately. Saw rust water spots on bottom of rotor. Advised to customer we would need to replace rotor stater and bearing again. Advised it’s likely that the area the bearing seals to tub is warped or damaged and bearing keeps rubbing and coming loose.

Near Sidewinder, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS25XVMS2 "Arrived on site for water leaking. Diagnosed a defective icemaker water leaking from icemaker assembly,replaced defective icemaker ran new icemaker through a cycle water filled icemaker no leaks."

Near Ranchview Ct, Austin, TX 78732
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW70HEBW0 Arrived on site and ran water through diagnostic cycle again and finally duplicated water flow problem through hot water valve. A new valve assembly will be needed to correct the issue.; ordrng 1 W10599356 (water inlet valve)

Near Lagerway Cove, Austin, TX 78748
Scott  M.

Scott M.

RANGE WHIRLPOOL WEE510S0FS1 "Arrived on site ,for display flickering . Found some of the lights in display were dimming and or flickering . Ordering control w/ display . Please call to set return . ; ordrng 1 W10894098 (cntrl-elec)"

Near Domain Dr, Austin, TX 78758
Brandon C.

Brandon C.

OVEN JENN-AIR JJW3830IM00 "Arrived on site for customer complaint of ovens not working at the same time, found failed console, I replaced console, unit tested good."

Near Blue Creek Rd, Dripping Springs, TX 78620
Wesley P.

Wesley P.

OVEN WHIRLPOOL WEE750H0HZ1 Arrived onsite and replaced inner door glass and cleaned oven for broken glass. All checks good. Unit is now operating as designed

Near San Antonio St, Austin, TX 78705
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived onsite to test unit for unit top rack not lock, found adjusters broken, replaced adjusters, test unit, unit works correctly, no leaks detected, job complete."

Near Buckboard Dr, Cedar Creek, TX 78612
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site to repair sealed system, I replaced compressor, and dye filter drier, unit tested good and started to cool. Instructed customer to wait 24 hours to make sure it is cooling properly."

Near Stephanie Ln, Austin, TX 78738
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL KDFM404KPS0 "Arrived on site and inspect the dishwasher and found signs of leaking on the left-hand side of the inside door panel. Took pictures. Found door gasket is compressed on the left upper corner and after resetting it it appears to be operating properly if issue continues a new door gasket will be needed to correct the problem, job complete"

Near Edgemont Dr, Austin, TX 78731
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived onsite for refrigerator lights not working. Replaced freezer light as that is the bottom of the circuit, all lights now operating as designed. Job Completed."

Near Old Mill Rd, Cedar Park, TX 78613
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived onsite for a refrigerator with the FC frosting and the RC not cooling correctly. I found the air tower not snapped in fully causing an air gap on the return air and the exhaust air. I corrected the air tower and it seals correctly. I found the refrigerator door twisted causing a large air gap on the bottom right side of the door. The door needs to be replaced. Ordering LW10642551 dor-fip. Office to RS.; ordrng 1 LW10642551 (dor-fip)

Near Scofield Ridge Pkwy, Austin, TX 78727
Jimmy J.

Jimmy J.

WASHER WHIRLPOOL WTW7120HW0 "Arrived on site for washer has power but will not run. Has an error and it won’t run. Put washer in diagnostics and got F0E9 and F0E5 “unbalanced load”. Cleared errors and started diagnostics to test shifter, spin, and agitate. All tests passed. No leaks detected. Operating as designed."

Near Agostino Dr, Round Rock, TX 78665
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site and tested operation. Found ice door opening and closing properly. Found unit making very little ice and ice cubes are smaller than they should be. Tested fill after harvest cycle and found ice maker is not calling for enough water. Also found ice maker fan motor making a loud vibration noise. Unit will need new ice maker and fan motor to repair. Office to schedule return services for part availability. ; ordrng 1 WPW10300024 (icemaker) and 1 WPW10308033 (motor-evap)

Near Clear Fork Loop, Liberty Hill, TX 78642
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED6600VW0 "Arrived on site and inspected dryer and found power is showing on user interface but it will not start. Found thermal fuse has failed after replacing thermal fuse dryer is heating normally but found restricted airflow, took one picture. Recommended that customer inspect it to the exterior of the home, job completed"

Near Honey Dew Terrace, Austin, TX 78749
Wesley P.

Wesley P.

WASHER MAYTAG MVWB865GW0 Arrived onsite and replaced the slider and the gearcase. Unit is now operating as designed. All checks good. Advised customer on repair. Calibrated unit. Is complete.

Near Arch Hill Cir, Austin, TX 78750
David S.

David S.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site for dishwasher dispenser being broken. I inspected the unit and work area. I found the dispenser latch broken. I gained access to the dispenser and replaced it with new. I tested the unit and found it operating as designed. Job complete.

Near Peregrine Dr, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRSC503EBS01 "Arrived on site to install previous diagnosed part. Removed failed inlet valve and installed new. Tested dispenser operation and calibrated measure fill. All tested good, no water leaks detected."

Near Mercer Rd, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KFIS29PBMS03 "Arrived on site for door seal issues. Found gasket not seating inside liner,removed glue residue on gasket and cabinet,reinstalled section of gasket to door,installed screws to liner to hold gasket in place.

Near Belforte Ave, Lakeway, TX 78738
Robert J.

Robert J.

DRYER MAYTAG MEDB835DW1 "Arrived onsite to test unit for unit making a loud noise, test unit found bad tension pulley, replaced pulleys with repair kit, test unit, air flow correct, unit working properly, no loud noise, job complete."

Near Pecan St, Bastrop, TX 78602
Lou S.

Lou S.

DISHWASHER MAYTAG MDB4949SHZ0 "Arrived on site to install previously diagnosed and ordered parts. Due to the tub being diagnosed as damaged and not allowing the door to close, I removed the tub and transferred all parts except the sump/motor assembly. I installed a new sump/motor assembly ad once I had the new tub back in its space in the cabinets, I went to install the door and found it would not close. I found that both hinges are badly bent and will need to be replaced. Also found the dispenser door is broken and will need to be replaced. I am ordering the hinges and dispenser, along with a CNOTE-LSO PER CUSTOMER REQUEST. as all parts are available at the office. Unit left unplugged and the door off due to safety. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10861000 (detergent dispenser) and 1 WP8534853 (door hinge-RIGHT SIDE) and 1 WP8534854 (door hinge-LEFT SIDE)"

Near Amaryllis Ave, Cedar Park, TX 78613
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL MSS25C4MGK00 Arrived on site for ice maker not making ice. Customer informed me that the ice maker started making ice again prior to my arrival. Tested inlet valve and tested good. One of the connectors was loose on the inlet valve. With the ice maker now working and the inlet valve not being plugged in completely I replaced the water inlet valve and ensured the connectors were fully connected to the valve. No leaks detected. Job completed.

Near Alazan Cove, Round Rock, TX 78664
Tommy O.

Tommy O.

ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived onsite for ice maker not receiving power. Upon arrival found outlet tested good but pump did not. Drained water from unit with shop vac. Removed and replaced pump. Tested unit, unit tested good with new pump. No signs of leaks detected during service. Job Completed."

Near Bianco Terrace, Georgetown, TX 78626
David  Z.

David Z.

WASHER KENMORE 110.269225 "Arrived on site to diagnose washer that was stopping in cycles, customer said lid had to be slammed down at times to get it to work. On arrival found no clicking from the original lid switch. Replaced lid switch and retested. Unit is working as designed and no leaks found. Call complete."

Near Black Kettle Dr, Leander, TX 78641
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL AMV2307PFS3 Arrived onsite for unit not heating. Tested unit. Noticed that speed to the fan would not turn on. Ordered part. Office to reschedule ; ordrng 1 W10825649 (motor-fan)

Near Thorpe Ln, San Marcos, TX 78666
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite to install previously diagnosed parts I installed the new RC evaporator cover. After install I heard the fan and compressor turn on. I advised the customer to keep an eye on the unit and let us know if anymore issues arise.. Job complete.

Near Oak Vista Ln, Round Rock, TX 78681
Lou S.

Lou S.

OVEN WHIRLPOOL KFDC558JSS00 "Arrived on site to inspect range oven temps. Upon further inspection, customer advised that the large oven is taking longer to bake food and the cooktop flames are too high. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My average temp reading is 357.8 degrees. I tested the cooktop and all of the flames were too high and the front left and right burners had very large wild flames. I checked the orifices (propane) on the two outer front burners and found the wrong orifices for the small flame. Replaced the orifices with the correct orifices and retested and the burners are operating as designed. I adjusted all burners flames. No gas leaks detected during service, job completed."

Near Calcutta Run Dr, Jonestown, TX 78645
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL GS6SHEXNL00 "Arrived on site for customer complaint of water dispenser leaking after filter was installed, found air in he line, I purged water line, unit tested good."

Near Huck Finn Trail, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSS48QMX00 Arrived on site for no ice,icemaker ran through a cycle didn’t fill,bypassed icemaker water working diagnosed a defective icemaker. Installed a new icemaker ran harvest test passed water filled icemaker.

Near Grazing Deer Trail, Austin, TX 78735
David S.

David S.

VENTHOOD UNKNOWN WVU37UC0FS0 Arrived on site for vent hood burning smell. I inspected the unit and work area. I found the blower motor not coming on. I gained access to the blower motor and replaced with new. I tested the unit and found it working. Job complete.

Near Texel Ln, Pflugerville, TX 78660
Clif L.

Clif L.

MICROWAVE GE JVM1850CF001 Arrived on site to diagnose microwave with a fan that is running when the door is closed. Tested unit and found shorted control.

Near Kingfisher Dr, Georgetown, TX 78633
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived onsite to test unit for unit not operating correctly, test unit, found lower switch holder not secured in place, secured lower switch holder, test unit, unit heating correctly, unit working properly, job complete."

Near Smithville, TX 78957
David  Z.

David Z.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to diagnose washer that didn’t appear to advance to rinse cycle. I was accompanied by 2 maintenance reps. Put unit in diagnostic mode and checked for codes. Only,code present was LONG FILL code, and I found the water turned off. Turned water on and continued diagnostic. Found a large amount of fabric softener in the tub and softener cup, which causes suds to get trapped in the pressure line. Blew out pressure sensor line. Unit finished diagnostics with no codes and everything properly. Issue likely stems from bad water pressure from valves being off / low flow or the unit is off balance / overloaded. First recommendation is to run AFFRESH cleaner through the unit to remove the buildups of soap and softener. Second is to reduce load size and make sure they are balanced loads utilizing the proper cycle selections. Customer can find use and care guides at whirlpool.com or maintenance may be able to provide them with one. All is working as desig

Near Hero Way W, Leander, TX 78641
Jonathan  S.

Jonathan S.

ICE MACHINE KENMORE 106.895837 Arrived on site for ice machine stuck in cleaning mode. Had customer power unit on at circuit breaker. Powered unit off from control and on. Performed diagnostics mode and tested all operations. Found smart valve not registering reservoir when full but shutting off at 4 minutes. Found all pumps and thermistor working. Ran unit in normal mode and found all tested good.

Near Sarazen Loop S, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SWHW00 "Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit is making a crackling noise and mainly at night. They provided a video of the noise and it sounded like something was cracking. Customer also pointed out a damage to the outer right panel that was done during installation (photo). I placed the unit in diagnostics and tested the compressor and condenser fan and found the unit making the “crackling” noise when the fan came on. I pulled the unit from the wall enough to see the power cord and find the warning label on the power cord hitting against the wall making the “crackling” noise. I wrapped the label around the cord and secured it with foil tape and advised the customer of my findings. Unit is operating as designed. No water leaks observed during service, job completed."

Near Whittier Cove, Lago Vista, TX 78645
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived onsite to install previously diagnosed parts. I installed the diffuser and the unit is working as designed at this time. Advised the resident to keep an eye on the unit and give us a call if there anymore issues.

Near Mandarin Flyway, Cedar Park, TX 78613
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite to install previously diagnosed parts. I installed the outer door panel and tested the unit through diagnostics. All tests passed and no leaks were detected during time of service. Job complete.

Near Samuel Trail, Austin, TX 78717
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KSSC42QMS03 "Arrived on site for refrigerator ice maker dumping ice and most not dumping in ice container after previous ice maker repair . Inspected unit and found wrong ice maker installed in unit and did not have chute connected to ice maker(see SD-pic). Removed wrong ice maker and installed new. Monitored cycle operation. All tested good, no water leaks detected."

Near Gabriels Loop, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DRYER SAMSUNG DV45H7000E Arrived on site dryer not heating. Tested operation and verified fault. Tested voltage to unit and found 240 volts. Disassembled unit and tested thermal fuses and heating element. Found opened element. Removed failed element and installed new. Assembled unit and tested operation. All tested good.

Near Ridgewood Cove, Georgetown, TX 78633
Scott  M.

Scott M.

DISHWASHER AMANA ADB1400AGB1 "Arrived on site for dead dishwasher. Found power cord was improperly installed. Properly installed power cord ran diagnostics, all checked good. No water leaks detected at time of service, job complete."

Near Conyers Ln, Austin, TX 78725
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL KDPM354GPS0 "Arrived on site for no power dishwasher . Checked breaker and power cord connections ,all checked good . Checked incoming voltage ,getting 120v . Will need control and console . No water leaks detected at time of service. Please call to set return Customer requests SM only .; O-emld tckt"

Near Roxmoor Dr, Austin, TX 78723
Kevin B.

Kevin B.

WASHER MAYTAG MVWB865GC0 "Arrived on site and replaced remaining parts diagnosted on previous visit, after replacement ran test 51 and everything passed, no water leaks detected at time of service, job complete"

Near Wychwood Dr, Austin, TX 78746
Robert J.

Robert J.

COOKTOP KITCHENAID KGCC766RSS01 "Arrived onsite to test unit for unit center igniter not working , test unit, found center igniter not sparking, tested screws on all burner heads, front left, center, and back right burners screws have potential to break when making the repair, ordered FL, Center, RR burner holder orifice in case of screws breaking during repair, ordered new wire harness, need authorization, office to reschedule.; ordrng 1 4456626 (wire) and 4 WP3368921 (screw-torx)s and 1 WP8287052 (holder-orf RR) and 1 WPW10110486 (module-spk) and 1 WPW10128448 (holder-orf LF) and 1 WPW10128450 (holder-orf CENTER)"

Near Nichols Ln, Bastrop, TX 78602
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and found heating element is on at the end of the diagnostic cycle. Customer has rinse aid in the dispenser, but customer has been using one hour wash explained that one hour wash only has an optional 30 minute drying cycle but heavy wash has a 49 minute drying cycle and is recommended. Explained to customer drying expectations with plastics versus ceramics metals or glass.

Near Larrys Ln, Manchaca, TX 78652
Richard P.

Richard P.

DISHWASHER FRIGIDAIRE FDB1100RHM2 "Arrived onsite for the dishwasher not working properly and not draining. During testing found that sump has years of calcium build up and sump motor is not working properly and drain pump is not working properly as well found build inside drain hose as well. Will need to replace sump, pump motor, drain pump, drain hose , all the filters and seals kinda rebuilding the lower end of the dishwasher. Ordering parts and office to schedule ; ordrng 1 154246402 (check ball) and 4 154246502 (retainer)s and 1 154246801 (gasket,sump) and 1 154246901 (o-ring,rear) and 1 154247001 (o-ring,front) and 1 154724001 (cover) and 1 154728201 (sump assembly) and 1 154775401 (base) and 1 154844301 (motor & pump assy) and 1 5304506525 (filter) and 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR )"

Near Caracara Dr, Buda, TX 78610
James C.

James C.

DISHWASHER IKEA IUD8555DX0 Arrived on site and tested operation. Found door switch error and drain circuit error. Verified continuity of door switch and tested resistance of motor and valve and found to be good. Tested resistance from components to chassis and found to be good. Unit has failed control. Installed new control and tested. Unit working properly. Job complete.

Near Co Rd 132A, Kingsland, TX 78639
Tommy O.

Tommy O.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for refrigerator lights not coming on. Upon arrival found fc and rc lights of and circuit not connecting replaced freezer light and found module also needed to be replaced. Replaced lights and tested unit. Unit tested good. Job Completed.

Near Raging River Rd, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for water leaking. Found water leaking from dispenser spigot,found dispenser tube not fully inserted to spigot,installed tube correctly to spigot,tested water dispenser good no leaks after 5 min. Unit cooling correctly at time of visit."

Near El Rey Blvd, Austin, TX 78737
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTM604KBS0 Arrived onsite for a dishwasher that is stuck in wash mode and it only flashes when a selection is touched. I found the console responding on all selections but not changing the program the machine was stuck in. I found proper voltage to the machine. The cancel button did respond but the main control would not cancel the cycle out. The main control needs to be replaced. Ordering W11410062 cntrl-elec & W11416458 console jic. Office to RS.; ordrng 1 W11410062 (CNTRL-ELEC) and 1 W11416458 (CONSOLE)

Near Bull Run, Austin, TX 78727
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived onsite and replaced valve due to leak in icemaker spigot. Unit is now operating as designed without a leak. Advised customer on repair.

Near Candlestick Pl, Austin, TX 78727
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KBSN608ESS01 Arrived onsite and lubed the squeaky hinge and tightened switch activator to eliminate noise. All checks good.

Near Pickfair Cove, Austin, TX 78750
Tommy O.

Tommy O.

DISHWASHER MAYTAG MDB8959SKZ0 Arrived for previously diagnosed parts. Upon arrival pulled unit from wall. Used shop vac and towel to drain water while replacing drain pump. Tested unit unit tested good. Job Completed.

Near Shetland Ln, Cedar Park, TX 78613
Paul R.

Paul R.

WASHER WHIRLPOOL WFW97HEXW2 Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the MCU and tested the machine. The door did lock and unlock but the drain pump would not run and the fill valves would not turn on. I checked the resistance of the drain pump motor and the valve coils. All were within range. I checked voltage to the drain pump and was only getting 9VAC to the pump. I explained to the customer that the ACU would have to be replaced also

Near Ravenwood Cove, Austin, TX 78750
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site to replace panel. Replaced panel test unit and unit test good job complete.

Near Spanish Oaks Blvd, , TX 78644
James C.

James C.

MICROWAVE WHIRLPOOL KMBD104GSS01 Arrived on site and installed new drawer. Tested operation and found unit working properly. Job complete

Near Rock Canyon Cove, Marble Falls, TX 78654
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Arrived onsite to replace separator, replaced part, unit tested good, job complete."

Near Bufflehead St, Kyle, TX 78640
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL MDB8959SKZ0 "Arrived on site for customer complaint of unit not draining, found power getting to drain pump, but unit not draining, ordering drain pump. Also unit would not run diagnostics cycle and could not activate error codes, door latch tested good. Ordering control board as well. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11348053 (CONTROL) and 1 W11412663 (DRAIN PUMP)"

Near Ranch Ridge Dr, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for cooling complaint per customer upper portion of freezer stops cooling. Checked door fan powers off when door switch is disengaged no issues with door diagnosed a defrost issue. Ordering main control and thermistor,set return date for next availability once parts have arrived. Hold onto door ; ordrng 2 W10316760 (THERMISTOR )s and 1 W11293378 (CONTROL MAIN)"

Near Stone Terrace Dr, Lakeway, TX 78734
Jimmy J.

Jimmy J.

MICROWAVE WHIRLPOOL WMH78019HZ2 Arrived on site for left side of oven cover popping off. Removed microwave from mount and adjusted the cover to get as flush as possible. The cover is now aligned with left and right side mounts to get the cover as parallel as possible without damaging the tabs. Job completed.

Near Ayinger Ln, Austin, TX 78728
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42QTS02 "Arrived on site for no water,frost build up in ice bucket and not dispensing. Diagnosed unit will need new shaft and ice door,tested dispenser diagnosed faulty main control,ordering updated control kit,door ice and shaft. ; ordrng 1 LMON,Y (LM ON,Y) and 1 W10789107 (CONTROL) and 1 WP2318082 (SHAFT) and 1 WPW10504753 (ICE DOOR)"

Near Wychwood Dr, Austin, TX 78746
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for refrigerator not dispensing ice properly out of the door. Upon further inspection I found that they were no error codes in the diagnostic mode indicating that dispenser was having a hard word I then ran multiple dispensing test on the unit to verify that the water was working. Whatever I would activate the ice dispenser you would hear the motorhome but nothing was coming out and I had a hard time at first being able to get the ice bucket out of the compartment that it was in but once I did I was able to pull the icemaker out and verify that a piece of ice it got stuck in frozen in between the auger motor and the bucket itself not long the auger motor to Twist Ice buckets dispensing arm around to push ice forwards. I removed the blockage and reassembled the unit and found everything was not working as designed in the refrigerator is dispensing ice both cubed and crushed when selected. Call complete

Near Sage Loop Ct, Temple, TX 76502
Kevin B.

Kevin B.

DRYER WHIRLPOOL MED5640TQ0 "Arrived on site and inspected the dryer and found it is not running or heating, Removed rear panel and found thermal fuse connector is off. After resetting dryer will now run and heat properly. airflow meter shows vent to the exterior of the home is completely restricted recommended that this be corrected or dryer fuse will fail, job complete"

Near Homestead Rd, Kyle, TX 78640
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to test unit for upper rack falling. Test unit and found upper wheel broken. Replaced wheels test unit and unit test good job complete.

Near Tanglemede St, Austin, TX 78748
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT519SZDM06 Arrived on site for for ice maker leaking. I inspected the unit and work area. I found the evap drain tube was clogged with ice. I removed the ice build up and steamed out the drain tube. It is now draining properly. Job complete.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
David S.

David S.

COOKTOP KITCHENAID KSGG700ESS0 Arrived on site to install previous diagnosed part. I removed the failing control panel and replaced with new. I powered the unit on and tested the co toro buttons. Everything is working as designed. Job complete.

Near Split Oak Dr, Pflugerville, TX 78660
Lou S.

Lou S.

DISHWASHER GE GLD5604V00BB "Arrived on site to inspect dishwasher not heating/drying. Upon further inspection, I checked the element and found it badly rusted and had two burnt spots at the back corners of the element. Placed the unit in diagnostics and tested and the unit operated as designed except the element failed. I am ordering the element and office to schedule return service. No water leaks observed during service.; ordrng 1 WD05X10010 (element heat asm)"

Near Nevins Cove, Lago Vista, TX 78645
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for the microwave not working correctly. During testing found that the console is not working properly and the interlocks. Will need to replace interlock and console. Ordering parts and office to schedule ; ordrng 1 W11297728 (console)

Near Indigobush Dr, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR GE PFCS1NFZCSS "Arrived on site for cooling complaint. Found fan motor running correctly,removed cover found no issues in freezer compartment found gasket ripped,placed led light towards ripped section,found light escaping from seal,cycled power found temp change due to power cycle. Ordering gaskets,control and temp sensor. ; ordrng 2 WR14X10305 (GASKET)s and 1 WR55X10025 (SENSOR)"

Near Falcon Head Blvd, Bee Cave, TX 78738
Clif L.

Clif L.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to replace light socket for range. Replaced socket and tested unit. Found all is functioning properly at this time.

Near Kitty Hawk Rd, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for no lights in deli section. Diagnosed a defective led module,replaced led module powered unit on all leds working as designed."

Near Sharpshinned Hawk Cove, Austin, TX 78738

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