We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Leander, Texas 78641
Brandon B
Job Details: 09/04/2025
Arrived on-site for a damaged console. I verified the issue and installed the new console. Took a picture and tested the oven. Everything is working as designed. Nobody is available to sign
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Austin, Texas 78734
Leonardo
Job Details: 09/04/2025
"Arrived on site to replace the door latch. Spoke with the customer, who explained the issues they were experiencing with the unit. After testing, I found that both control boards were faulty and not functioning properly. Removed the defective boards and installed new replacements. Once installed, I reassembled the unit and ran a full test cycle. The unit powered on and operated as designed. All functions are now working properly. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Bastrop, Texas 78602
Andrew R
Job Details: 09/04/2025
Arrived onsite for unit not starting. I found the door latch broken. I replaced the door latch and unit now operates as designed. Call complete. Installed WPW10446920 SWITCH-PTS.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Leander, Texas 78641
Brandon B
Job Details: 09/04/2025
Arrived on-site for unit not responding. Found the start button didn't respond. I replaced the control and tested the unit. Unit is heating and operating as designed. Used w11637583
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Lakeway, Texas 78734
Leonardo
Job Details: 09/04/2025
"Arrived on site to inspect unit for leaking. Powered on and tested the unit. Found error code F8E4 water detected on the float switch. Removed water from the float tray to allow the unit to start. Placed the unit into diagnostics mode for further testing and found the tub completely full of suds, even though no detergent had been added. The excessive suds caused the unit to overflow and trigger the leak error. Instructed the customer to run the dishwasher through two cycles on Express Wash with no soap to help clear out the remaining suds. No further leaks observed at this time. Unit operating as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4720RW0
Near Bastrop, Texas 78602
Andrew R
Job Details: 09/04/2025
Arrived onsite for dryer not heating. I found the dryer not heating and when testing with pr on the phone I found the motor centrifugal switch to not be closing and supplying the voltage needed to the heater. A new motor and blower wheel is required in case the wheel doesn't come off. Unit is in warranty and customer will email receipt to us. Ordering WP697772 and W11364931. RS for 09-10-25.; ordrng 1 WP697772 (Blwr Wheel) and 1 W11364931 (Mtr)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, Texas 78748
Leonardo
Job Details: 09/04/2025
"Arrived on site to inspect unit for rattling noise and display not working. Tested the unit and confirmed the rattling noise coming from the front wheels while operating. Inspected further and found the display not powering on. Determined that the unit will need a new wheel repair kit to resolve the rattling noise, and a new console to restore display function. Parts will be ordered, and we will return to complete the repair once they arrive.; ordrng 1 W11378949 (Console)"
We serviced a
AMANA RANGE
Model AGR4203MNW0
Near Leander, Texas 78641
Brandon B
Job Details: 09/04/2025
Arrived on-site for unit making a clicking sound. I plugged the unit in and tested all functions. Unit is operating as designed. No parts used.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Smithville, Texas 78957
Andrew R
Job Details: 09/04/2025
Arrived onsite for unit intermittently draining. I found a F3E1 error present. I replaced the control board under S code S153EB and tested unit. Unit completed cycle and doesn't continuously drain. Call complete. No leaks. Installed W11603810 CONTROL.
We serviced a
JENN-AIR COOKTOP
Model JGC3536GS
Near Leander, Texas 78641
Brandon B
Job Details: 09/04/2025
Arrived on-site to install ordered parts. Found the parts were incorrect so im ordering W11043538 BOX-BURNER for return visit. Office will need to reschedule when the part arrives. ? ; ordrng 1 W11043538 (Box burner)
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Killeen, Texas 76549
Robert
Job Details: 09/04/2025
WFES3030RS0 Arrived on site for a range that isn't working. On arrival nobody was home I called client and he opened the garage door for me to go inside to do the repair. I noticed breaker was was flipped. Range tripping breaker. I removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. I rewired the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct. I took amp draw only oven on it was 14.78 with all burners on high and oven on it was 39.88. Product works as it's designed no parts used. I'm recommending client to contact home builder if it happens again to replace the gfci breaker also client needs to contact gfci breaker company. I recommend client when they get home to preheat oven to five hundred degrees for one hour. Nobody home to sign I called client and let him know i was leaving so he could close his garage door.calling whirlpool safety Sr# 7742292122
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Cedar Creek, Texas 78612
Andrew R
Job Details: 09/04/2025
Arrived onsite for previouslydiagnosedparts. When removing that agitator I found the unit to wobble. I inspected the feet and found two not touching the floor. I releved the unit and tested. Unit is not shaking out of balance anymore and basket has no wobble in it. Unit operates as designed. No leaks. Call complete. No parts installed.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near Austin, Texas 78734
Luis
Job Details: 09/04/2025
"Arrived on site. Installed ice chute plate with screws,ran diagnostic icemaker dumped ice ran fill passed,tested ice dispenser unit working as designed. Used 4 wpw10272364,w10793258"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Leander, Texas 78641
Brandon B
Job Details: 09/04/2025
"Arrived on-site for unit not filling. I put unit in diagnostics and no water came out. Wasn't getting voltage at the valve, also nothing at the control. I'm ordering W11629601 control for return visit. ; ordrng 1 W11629601 (Control)"
We serviced a
WHIRLPOOL OVEN
Model WFES3530RS0
Near Killeen, Texas 76549
Robert
Job Details: 09/04/2025
WFES3530RS0 Arrived on site for a range tripping breaker. On arrival I verified the issue I replaced the control board then I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct. I took amp draw only oven on it was 14.78 with all burners on high and oven on it was 41.97. I recommend client to contact home builder if it happens again to replace the gfci breaker. I recommend as well to contact breaker company for information on correct gfci breaker. I told client to leave oven on for one hour. Calling whirlpool safety Sr # 7742251583
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS1
Near Leander, Texas 78641
Brandon B
Job Details: 09/04/2025
Arrived on-site to install ordered parts. Installed the hanger and bracket. Unit is operating as designed
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ1
Near Austin, Texas 78751
Matthew
Job Details: 09/04/2025
"F7e1,f9e1,. Are codes found during diagnostics relating to drain issue and washmotor failure.....unit will need new water inlet as old one is clogged, new washmotor as old one is no longer operating properly or intermittently not at all, and will also need new wiring harness due to damaged harness going to water inlet, put customer down to return sep10. ; ordrng 1 W11084863 (Harness) and 1 W11535094 (Water inlet)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Copperas Cove, Texas 76522
Robert
Job Details: 09/04/2025
WRX735SDBM02 Arrived on site for a refrigerator with icemaker issues. On arrival I verified the water valves are needed . I opened box and part was tag wrong I let the office know . I ordered part again and returning parts will be needed just in case. I rescheduled client for 9/10/25 client approved date.; ordrng 1 WPW10349187 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Round Rock, Texas 78681
Brandon B
Job Details: 09/04/2025
Arrived on-site for washer not draining. I verified the issue and found the pump clogged up. I replaced the pump and ran factory diagnostics. Unit is operating as designed. No leaks or error codes. Used wpw10605427
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Temple, Texas 76501
Tyler
Job Details: 09/04/2025
Arrived on site for dishwasher leaking. On arrival confirmed issue and upon further inspection found the water inlet housing cracked. Ordering housing W11535094 and rescheduled customer for 09-11-25. ; ordrng 1 W11535094 (Housing)
We serviced a
WHIRLPOOL FREEZER
Model WRS331SDHM08
Near Austin, Texas 78758
Miguel
Job Details: 09/04/2025
"Arrived on site for freezer freezing over. Found Refrigerator 39f, freezer at 5f. All components working. Evaporator making noise, evidence of leaking from ice maker fill valve. Installed fill tube extension, removed evaporator cover. Cleared ice build up. Call complete. WPW10496649"
We serviced a
WHIRLPOOL OVEN
Model WFG231LVS0
Near Austin, Texas 78704
James K
Job Details: 09/04/2025
"Arrived on site for unit smelling gas when oven is in use. Upon arrival, ran oven to 350F bake and found hot surface igniter igniting properly. All flames are present through the burner tube. Flame color and size is normal. Customer stated no odor is present when unit is not in use. Instructed customer there is no issue with the oven and will have a residual odor when oven is in use. Customer agreed. Upon closer inspection, found front left leg faulty and light bulb to be out. Ordering WP3196037 feet (2) and 8009 bulb. No parts replaced. Office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Canyon Lake, Texas 78132
Andrey
Job Details: 09/04/2025
"Arrived on site to test unit for not noise, tested unit found condenser tubing vibrating against tubing, adjusted and tested unit is now functioning as designed advised customer to monitor if issues persists then call us back job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, Texas 78757
Miguel
Job Details: 09/04/2025
"Arrived on site for dryer having a broken peice, found door handle inner portion was broken and left the metal bracket exposed. Replaced inner door handle cover, verified operarion. Call complete. W11701949"
We serviced a
JENN-AIR RANGE
Model JGRP548HL05
Near Austin, Texas 78757
Miguel
Job Details: 09/04/2025
Arrived on site for all food sticking to the griddle. Customer says even if oil used it will always stick to griddle. Per manual griddle should be non stick. Ordering griddle. Office will call to schedule ; ordrng 1 W11602621 (Griddle)
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Austin, Texas 78731
Miguel
Job Details: 09/04/2025
Arrived on site for washer having a dent. Confirmed dent in top panel. Replaced top panel. Verified operarion. Call complete. W11513251
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Elgin, Texas 78621
Joe Z
Job Details: 09/04/2025
"Arrived on site for making a clicking sound. Upon arrival, ran diagnostics and there are no saved error codes. Ran manual components test and all components operate correctly with no odd sounds. Ran an automatic test cycle and completed correctly. Ran a drain and spin cycle and could hear some clicking from basket. Found a coin in between agitator and basket. Removed coin. Test unit and is operating as designed. All remaining Noises are normal operating sounds. No leaks present. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS0
Near Austin, Texas 78703
James K
Job Details: 09/04/2025
"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W10901795 console, W10703867 heater, WPW10605058 motor and sump assembly, W11175771 inlet valve and WPW10195417 bottom rack (4). Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Cedar Park, Texas 78613
Miguel
Job Details: 09/04/2025
"Arrived on site for refrigerator not cooling, found the compressor was short cycling and not staying on. Known start device used and still not working. Recovered refrigerant. Replaced compressor, drier and access valve. Vacuumed and recharged. Verified operation. Call complete. 162.36 Auth code: 4A94NC"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Elgin, Texas 78621
Joe Z
Job Details: 09/04/2025
"Arrived on site to install previously ordered parts. Ran diagnostics and get error codes F7-E7 motor unable to reach position ,F7-E6 motor circuit open,F7-E1 tachometer missing , and F0-E3 over size load. Replaced suspension . During replacement of belt found cam pulley and actuator are failed. Replaced belt, actuator, and cam . Test unit and during agitation and spin get a clicking sound from actuator. Found bottom shaft is rough and cam cannot slide up and down smoothly causing actuator to fail. Need to replace gearcase. During disassembly cannot remove agitator. After several attempts, agitator will need to be broken off and replaced. Ordering agitator and returning with gearcase. Office to reschedule ; ordrng 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78724
James K
Job Details: 09/04/2025
"Arrived to unit 1102 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Austin, Texas 78724
James K
Job Details: 09/04/2025
"Arrived to unit 1321 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11603811 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM02
Near Round Rock, Texas 78681
Daniel A
Job Details: 09/04/2025
Arrived on site to inspect refrigerator not making ice and not dispensing water. Upon further inspection I gained access to the rear of the refrigerator and found there is proper water pressure from the home water supply. I tested the primary valve and found it to be seized and not allowing water to flow. I replaced the valve and reassembled and tested the refrigerator. The refrigerator is now operating as designed. No water leaks observed during service. W10865826
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Leander, Texas 78641
Daniel A
Job Details: 09/04/2025
Arrived on site to install preciously diagnosed part. I installed the door frame which had the coating peeling off. I reassembled the door and tested the oven and it is operating as designed. WPW10709147
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Austin, Texas 78724
James K
Job Details: 09/04/2025
"Arrived to unit 2401 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11603811 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Blanco, Texas 78606
Tim M
Job Details: 09/04/2025
"Arrived on site to test unit for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11603810) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS7024RZ0
Near Manor, Texas 78653
Joe Z
Job Details: 09/04/2025
"Arrived on site for not operating , upon arrival , inspected unit and there is standing water in tub. Ran diagnostics and get error code F9-E1. Ran drain and energizes but does not drain. Found knockout plug still intact on disposal. Uploaded picture on SD. Removed plug and test unit. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Austin, Texas 78723
Andrew R
Job Details: 09/04/2025
Arrived onsite for unit turning itself on. When trying to get into diagnostics I found the unit not responding to the buttons being pressed. I found the console warped a bit and assume moisture got into the control and is causing it to fail. A new control W11683480 and console W11613564 is needed to repair unit. Control is out of stock and office will need to RS when we have it on hand. No leaks.; ordrng 1 W11683480 (CNTRL) and 1 W11613564 (Console)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Canyon Lake, Texas 78133
Tim M
Job Details: 09/04/2025
"Arrived on site to replace previously diagnosed parts. Upon arrival replaced softener dispenser (W11569112) and bezel (W11550898). Tested unit, softener is now properly engaging. Customer unavailable for signature. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Leander, Texas 78641
Daniel A
Job Details: 09/04/2025
"Arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer informed me that they could not select the temperature level on the ui control. They reported that all that was displaying was dashes and the refrigerator was not running. I attempted to select the temperatures for freezer and refrigerator and I was able to set it without issue and the refrigerator started running and compressor and fan were operating without issue. I places the unit into program mode to verify that the correct program code was entered. I found that it had the correct program code. I power cycled the unit and found the ui operating without issue. I monitored the temperatures and the evaporator had a good frost pattern. The customer also reported a defective crisper draw end pin and cover. I am order the right end cap and returning with the cover. No part installed on this visit. Office to schedule return service. No water leaks observed during service. W10874836; ordrng 1 W10874836 (End cap)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Andice, Texas 78628
Daniel A
Job Details: 09/04/2025
"Arrived on site to inspect dryer not starting. Upon further inspection, I gained access to the rear of the machine and tested the components and found that the thermal fuse had opened. I also found that the dryer was not wired properly at the terminal block. I replaced the thermal fuse and stored the terminal block properly. I reassembled the dryer and did an airflow test on air only. I found that there is an air restriction in the homes venting. I let the customer know that the dryer is fixed but the vent in the home will need to be addressed or the problem will keep occurring. WP3392519"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Liberty Hill, Texas 78642
Daniel A
Job Details: 09/04/2025
"Arrived on site to inspect refrigerator not dispensing water. Upon further inspection, I gained access to the filter housing and removed the filter to test and found water was able to flow from the dispenser. I placed the filter back in and the water was restricted again and when I removed the filter again the filter house would not stop leaking. I shit off the water a let the customer know I have to order the housing. I also found that the ice maker had failed mid cycle. I attempted to run a test cycle on the icemaker however it is failing to run. I am order an ice maker and filter housing. I am scheduling for 9/10. November water leaks observed at the end of service. W11162042 W11284458; ordrng 1 W11162042 (Housing) and 1 W11284458 (Ice maker)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Lorena, Texas 76655
Wesley
Job Details: 09/04/2025
Arrived onsite for no cool. Found LED display dead and control unresponsive but cabinet lighting working. Replaced control box and observed. Unit is now operating as designed. W11648650
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ19
Near New Braunfels, Texas 78130
Andrey
Job Details: 09/04/2025
"Arrived on site to test unit for water leaking from FC, tested unit found defrost water accumulating on the bottom, inspected and found drain restricted with foam, removed and tested, water is now flowing properly, unit is now running as designed no leaks detected job complete no parts installed"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near San Marcos, Texas 78666
Andrey
Job Details: 09/04/2025
"Arrived on site to test unit for not working properly tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11697637"
We serviced a
WHIRLPOOL OVEN
Model WFES3030RS0
Near San Marcos, Texas 78666
Andrey
Job Details: 09/04/2025
"Arrived on site to test unit for not working properly, found unit tripping during preheat, inspected unit, did not find any loose connection or shorted wires, per service pointer replaced control and both elements and pre heated unit to 500, advised customer to keep it there for hours, if after the burn off has been completed and breaker is still tripping the the breaker needs to be replaced, at this time unit is running as designed job complete installed W10856603, W11182108, W11696067"
We serviced a
KITCHENAID COOKTOP
Model KGCU463VSS02
Near Leander, Texas 78641
Lou
Job Details: 09/04/2025
"Arrived on site to inspect cooktop burner not igniting. Upon further inspection, I found the front right burner ignitor will only arc if I turn one of the other burners on. If I only turn the right front burner on, the ignitor won't arc. I gained access to the valve switches and found that the front right burner valve switch has failed. I removed and replaced the switch and retested and the ignitor arcs on its own when turning the front right burner on, but the burner is not igniting. I switched the burnerhead with the back soft burnerhead and retested, and the front right continues to fail, but the back left will ignite. I removed and replaced the front right burnerhead with a new burnerhead and retested, and it is operating as designed. No gas leaks detected during service, job completed. WPW10385582, WPW10256027"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Round Rock, Texas 78665
Scott
Job Details: 09/04/2025
"Arrived on site , replaced fan blade . WP2169142. Evap fan is now sounding normal. Nomwater leaks detected at time of service. Job complete"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Hewitt, Texas 76643
Wesley
Job Details: 09/04/2025
Arrived onsite for broken thermal fuse from long duct. Repaired by replacing the thermal fuse and recommending the duct be shortened and optimized. WP3392519
We serviced a
WHIRLPOOL DRYER
Model GEQ9800PW1
Near Hewitt, Texas 76643
Wesley
Job Details: 09/04/2025
Arrived onsite and found unit would not heat from blown hi limit thermostat. Repaired by replacing hi limit thermostats 279769. Unit is now operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Lorena, Texas 76655
Wesley
Job Details: 09/04/2025
Arrived onsite for f1e0 error. Found f3e0 error instead. Ordering oven sensor to repair. No parts used. ; ordrng 1 W10833885 (Range sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Temple, Texas 76502
Jonathan M
Job Details: 09/04/2025
"Arrived on site for a refrigerator that is not making any ice again. Inspected unit and work area. The customer stated that after the previous technician left, the machine never made ice. I attempted to jump the ice maker and found the ice maker was able to harvest but was not filling with water. I found the film tube completely frozen over due to previous issues with the fill tube placement. I removed the I spilled up in the fill tube and tested the unit again. The unit began to work and operate as designed. Call complete."
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Hutto, Texas 78634
David Z
Job Details: 09/04/2025
"Arrived on site to diagnose dryer that is not collecting lint. Customer also mentioned its taken several cycles to dry each load. I ran the unit and confirmed it has good heat, but almost no ventilation. I showed the customer the difference with the vent connected vs disconnected and how the suction changes with a paper towel. Advised this is an issue with the bouse venting, and unit itself is working as designed. Builder came to inspect and I advised the builder of the lack of venting. Call completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM06
Near Temple, Texas 76502
Jonathan M
Job Details: 09/04/2025
Arrived on site for a refrigerator that has a broken handle. Inspected unit and work area. I did confirm the customer's complaint and found the refrigerator door handle broken. I attempted to replace the handle but found one of the boxes had a handle that wouldn't fit on the door. I opened the other box and found the other box did have the proper handle needed for the door. I replaced the handle and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hutto, Texas 78634
David Z
Job Details: 09/04/2025
"Arrived on site to install new Control to resolve washer not starting. Replaced main control and tested a load. Found unit starts and progresses as designed. Repair completed. Parts used - W11607637. Noone home to sign for ticket, customer let me in via lock code."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Temple, Texas 76501
Jonathan M
Job Details: 09/04/2025
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the motor, impeller, and bracket and tested the unit. The unit began to work and operate as designed. Call complete. W11671282, WPW10169511, and W11307588."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3236RZ00
Near Waco, Texas 76712
Wesley
Job Details: 09/04/2025
Arrived onsite and repaired condensation and freezer door closure issue by replacing the freezer drawer slides. Wiped all condensation and ice free. Air dried freezer door switch and found the humidity control had not been in use which had resulted in freezer door gasket breach and rail frost. Root cause repaired. W11658402
We serviced a
WHIRLPOOL MICROWAVE
Model wmh31017hs10
Near Pflugerville, Texas 78660
Scott
Job Details: 09/04/2025
Arrived on site and found wrong part was ordered . Ordering correct harness . Call to set return ; ordrng 1 W11301790 (Hv harness)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Round Rock, Texas 78665
David Z
Job Details: 09/04/2025
"Arrived on site to follow up on drier throwing F3E1 code for open/shorted exhaust thermistor. Per wpl service manual i checked the resistance of the circuit at the control, and found my readings match the temp table in the service manual. Checked circuit for grounding and found no short. Per the manual control is to be replaced, however due to the intermittent nature of when this code shows up when running (or immediately on startup) i am also replacing the wiring harness / thermistor at the same time as the control. This will resolve the issue since the likely cause is in the wiring / control. Unit is stacked, i recommend a 2 man job to unstack to make harness replacement easier. Office to schedule when we have all requested parts. ; ordrng 1 W11459337 (Main Harness) and 1 W11780157 (Control) and 1 W11378949 (Console)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOEC3030LS01
Near Round Rock, Texas 78665
David Z
Job Details: 09/04/2025
"Arrived on site to diagnose dead microwave oven combo. On arrival found the unit had no display. Checked outdoor breaker and found oven breaker tripped. Customer said it did trip while in use. I proceeded to reset the breaker and do a 500 degree 2 hour burnoff. Customer advised on GFCI nuisance tripping, and to have breaker replaced if this happens again. Unit has been working ok until now. Call completed."
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS4
Near Manor, Texas 78653
Scott
Job Details: 09/04/2025
Arrived on site for contol issues . Found some of the led segments not lighting and buttons not responding . Replaced control. Control is now responding . Unit passed preheat . Job complete. Maintenance not on hand to sign ticket
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Temple, Texas 76501
Jonathan M
Job Details: 09/04/2025
Arrived on site for a washing machine that has a broken lid lock. Inspected unit and work area. The customer explained that the top piece on the lid that goes into the latch broke. I confirmed the customer's complaint and found the strike broken. I replaced the strike and tested the unit. The unit began to work and operate as designed. Call complete. W11457841.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Hutto, Texas 78634
David Z
Job Details: 09/04/2025
Arrived on site to install previously diagnosed RC door. Replaced door and adjusted FC door hinge. Tested functions and verified proper fitment and no visible damage. Repair completed. Parts used - LW10648584.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Pflugerville, Texas 78660
Scott
Job Details: 09/04/2025
Arrived on site to replace gasket . Found door slides failing and not allowing door to close properly.also freezer light switch is not functioning. Ordering rails and switch . Will replace gasket on return . Return 9/10; ordrng 1 W11658402 (Rails) and 1 W11396033 (Door switch)
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Pflugerville, Texas 78660
Scott
Job Details: 09/04/2025
"Arrived on site for frost building up on right hand side of freezer door . Ran temp checks freezer 0, fresh 38. Found frost and some ice on right hand rails . No frost on either evap. No water build up in fresh section . Drain pan not over flowing now ice found in fz floor . Deli control is dry . All fans working properly .did find very small gap . No I'm error codes . Ordering fz door rails . Return set for 9/11. Nomwater leaks detected at time of service ; ordrng 1 W11668672 (Fz door rail) and 1 Permagum"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS00
Near Smithville, Texas 78957
Joe Z
Job Details: 09/04/2025
"Contacted Techline . Spoke with Rob. Explained issues and test done. Recommended adding valves to water line to dispenser. SR# 77423273Contacted GC and explained where valves go on unit and he will add parts to callwp2314271, 8201815. Office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB1
Near Buda, Texas 78610
Brandon
Job Details: 09/03/2025
"Arrived on site for customer complaint of unit not heating. Found issue with magnetron and diode, after replacing, unit tested good. Parts used w11256462 and w10754299"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Driftwood, Texas 78619
Brandon
Job Details: 09/03/2025
"Arrived on site for customer complaint of unit jumping to 500 degrees after preheat, found issue with console, I replaced console, unit tested good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMC30516HZ0
Near Spicewood, Texas 78669
James K
Job Details: 09/03/2025
"Arrived on site for inner liner peeling. Upon arrival, confirmed unit is operation but customer is concerned the debris will fall in the food. All photos uploaded. Claimed department to report to extended warranty company."
We serviced a
KITCHENAID OVEN
Model KOSE500ESS21
Near Round Rock, Texas 78664
Scott
Job Details: 09/03/2025
"Arrived on site for wall oven giving 2-1 error code . Did power reset . Ran diagnostics got 2-1,2-0,1-0,. Replaced ui console . Ran preheat . All checked normal. Part used W11600651. Job complete"
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Austin, Texas 78738
Brandon
Job Details: 09/03/2025
"Arrived on site for customer complaint of RF burner not lighting all the time. I replaced the burner head, still had same issue of inconsistent lighting. Ordering the orifice holder with the ignitor. Part used w11344539 (x1) ; ordrng 1 W11643164 (RF orifice holder) and 1 W11580024 (RF ignitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Austin, Texas 78731
Matthew
Job Details: 09/03/2025
"Arrived on site found unit is cooling and making ice, seems unit was not given enough time for temp to drop and ice to harvest, pics attached and customer states they will monitor unit."
We serviced a
WHIRLPOOL COOKTOP
Model WCGK5036PS00
Near Spicewood, Texas 78669
James K
Job Details: 09/03/2025
"Arrived on site for flames too low. Upon arrival, regulated all valves and replaced W11702867 spud ofices. Tested unit and now unit is functioning as designed. Spec home. No one available to sign"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Austin, Texas 78703
Matthew
Job Details: 09/03/2025
"Arrived and tested unit to find washmotor not working, entered diagnostic and found error f4e3 indicating a faulty washmotor, replaced washmotor and confirmed unit now working properly, also confirmed no leaks present at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Manor, Texas 78653
Wesley
Job Details: 09/03/2025
Arrived 9nsite and fouhd cracked slider and bad suspension. Root cause of symptoms is bad suspension. Replaced slider. Ordering suspension and returning with other parts. W10734521; ordrng 1 W11130359 (Suspension)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near Niederwald, Texas 78640
Leonardo
Job Details: 09/03/2025
"Arrived on site to diagnose dishwasher for not draining properly. Ran a drain cycle and confirmed the motor was attempting to engage, but no water was exiting the unit. Inspected the drain line connection at the garbage disposal and found the knockout plug still in place, preventing water from draining. Removed the knockout plug from the garbage disposal, reattached the drain hose, and secured the connection. Retested the unit by running a drain cycle. Verified that water is now draining out correctly. Unit is operating as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Round Rock, Texas 78681
Daniel A
Job Details: 09/03/2025
Arrived on site to inspect washer not draining and displaying error code F9E1. Upon further inspection I gained acces to the drain pump am found a heavy amount of debris in the filter. I cleared the filter and reassembled and tested the washer. It is now draining and operating as designed. No water leaks observed during service. No parts installed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Manor, Texas 78653
Wesley
Job Details: 09/03/2025
Arrived onsite for broken vent cover preventing normal door closure and replaced broken vent cover. Unit is now operating as designed. Advised customer on repair.
We serviced a
JENN-AIR OVEN
Model JJW3830LM01
Near Dripping Springs, Texas 78620
Leonardo
Job Details: 09/03/2025
"Arrived on site to diagnose unit for complaint of error code. Powered on unit and found F2E1 error code displayed, indicating a shorted keypad. Attempted to reset the control panel, but the error code immediately reappeared. Performed an additional reset procedure, but the code continued to return. Inspected the keypad and confirmed it was shorted and not responding to inputs. Replaced the console assembly with new part. Secured all connections and verified proper installation. Tested unit after repair by powering on, checking all keypad functions, and running a heating cycle. All functions responded correctly, no error codes present. Unit is now operating as designed. Job complete."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Austin, Texas 78724
Wesley
Job Details: 09/03/2025
Arrived onsite and found unit had tub crack see pic. Replaced unit tub to repair leak. Unit is not installed and not tested. But everything is installed correctly and ready to operate. All checks good. W10371566
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Round Rock, Texas 78681
Brandon B
Job Details: 09/03/2025
Arrived on-site to install ordered parts. Installed the arm and retainer. Unit is operating as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Belton, Texas 76513
Tyler
Job Details: 09/03/2025
Arrived on site for washer stuck in drain loop? On arrival confirmed issu3 and found control bad. Replaced control w11603810. Found unit it working as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3436RZ00
Near Salado, Texas 76571
Lou
Job Details: 09/03/2025
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice bin full of ice and the unit not leveled. I tested temps in the freezer (FC)=7 degrees, the fresh foods section (RC)=39 degrees, and the icebox=10 degrees. I checked the unit temps settings and found 0/38, which are recommended settings. I inspected all gaskets and found all are sealing properly, including the ice chute gasket, which was seated correctly. I tested door operations and found the FC drawer is giving resistance when closing due to it not being leveled. I leveled the unit and using some manufacturer approved grease from my van stock (WP542638), I placed some of the grease on the rails of the FC upper backet and on the lower bin where the basket slides. Tested operations of the FC drawer and RC doors, and all are closing more smoothly since it being leveled. I made recommendations on closing the RC doors properly and recommended monitoring the ice maker now that the unit has been leveled and the unit doors have been adjusted. Also explained how the ice maker functions and what to look for should it stop operating. Unit is operating as designed, and no water leaks observed during service, job completed. WP542638"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Round Rock, Texas 78665
Brandon B
Job Details: 09/03/2025
Arrived on-site for a dryer tripping the breaker. I ran the dryer on timed dry and normal for 10 minutes each and couldn't replicate the issue. No parts used Apt11207
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Dripping Springs, Texas 78620
Leonardo
Job Details: 09/03/2025
"Arrived on site to diagnose unit for tripping the breaker. Verified issue and replaced the control board. After installation, tested the unit by preheating to 350?F. Unit preheated successfully without tripping the breaker. Customer had already completed the burn-in cycle prior to visit. Unit is operating as designed. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HB01
Near Manor, Texas 78653
Wesley
Job Details: 09/03/2025
"Arrived onsite and found unit right front burner never cycling off. Replaced infinite switch and element. Unit is now operating as designed. W10857622, W11517959"
We serviced a
KITCHENAID OVEN
Model KOES530PSS00
Near Bastrop, Texas 78602
Joe Z
Job Details: 09/03/2025
"Arrived on site to install previously ordered parts. Replaced bake element W11545804, broil element W11598122, and control W11448962. Preheated oven to 500. Unit preheated correctly. Allowed unit to operate to complete element burnoff procedure. Unit is now operating as designed without tripping the breaker. Contacted SAFTEY team for documentation. Spoke with Bianca. Explained what was done and parts that were replaced. SR# 7742309744."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Canyon Lake, Texas 78130
Andrey
Job Details: 09/03/2025
"Arrived on site to test unit for not working properly tested unit found drain pump not turning off, inspected pressure hose and found no issues, per service pointer replaced control and tested unit is now running as designed no leaks detected job complete installed W11607637"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near New Braunfels, Texas 78130
Andrey
Job Details: 09/03/2025
"Customer reports unit not consistently producing ice, noting that since the last service the ice maker produced only a few trays before stopping again. Inspected all ice maker connections and found no issues, then attempted to run the diagnostic test for the ice box fan but was unable to engage it. Disassembled the ice box assembly, verified all wiring connections were secure, and reinstalled the assembly back into the housing. Verified voltage to the ice box fan and found none present. Based on these findings, I recommend replacing both the main control board and the ice box fan to continue diagnosis if needed, ordering control rescheduled for 9/10; ordrng 1 W11224256 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Kyle, Texas 78640
Tim M
Job Details: 09/03/2025
"Arrived on site to test unit for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Lago Vista, Texas 78645
Andrew P
Job Details: 09/03/2025
Checked spray arm and it did have food particles in it. Replaced spray arm and ran dishwasher. Checked insulation on inner door and toe panel and it is completely dry. Advised to run dishwasher with a load of dishes not empty. If problem persists to call back. cx uses cascade liquid with dawn.
We serviced a
WHIRLPOOL ICE MACHINE
Model WZF56R16DW10
Near San Marcos, Texas 78666
Luis
Job Details: 09/03/2025
"Arrived on site for no ice. Diagnosed a defective fill tube assembly, replaced fill tube assembly,installed icemaker ran harvest test passed icemaker filled with water no leaks. Used 212643,w11729596"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Temple, Texas 76502
Robert
Job Details: 09/03/2025
WRT541SZDM03 'Arrived on site to determine cause of no ice. Found unit did not originally come with ice maker. Advised property to contact WPL for part to be send D2C. All other functions check ok. Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near New Braunfels, Texas 78130
Luis
Job Details: 09/03/2025
"Arrived on site for no ice. Removed bin found icemaker tray stuck mid harvest attempted to power cycle icemaker failed diagnosed a defective icemaker. Replaced icemaker ran harvest test passed,ran fill test passed. Repair covered by Appliance Express 1 year warranty. Customer not available for signature."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Belton, Texas 76513
Robert
Job Details: 09/03/2025
F5E2 MHW5630HC3 Arrived on site for a washer with the door locked. On arrival client stated the door wouldn't open and the fabric softener wouldn't despense. Further inspection I found latch has failed as well as the cold water valve. I replaced latch and cold water valve then tested product is working as its designed no water leaks visible from main water supply.
We serviced a
WHIRLPOOL COOKTOP
Model WCGK5036PS00
Near Spicewood, Texas 78669
Leonardo
Job Details: 09/03/2025
"Arrived on site to inspect unit for flames with yellow tips. Tested the unit and found all burner flames were excessively high with yellow tips present. Upon further inspection, confirmed the unit was connected to propane gas supply, but the burner orifices were still configured for natural gas. Customer had the LP conversion kit available on-site. Replaced the natural gas orifices with the correct propane orifices from the kit. Reassembled and tested all burners. Flames are now properly adjusted with steady blue tips. Unit operating as designed. Job complete."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS12
Near Killeen, Texas 76543
Robert
Job Details: 09/03/2025
ASI2575GRS12 Arrived on site for a refrigerator leaking water. On arrival I verified the issue water was leaking from the connection to the water valves. A piece of string was in-between the connection causing water to leak. I removed the string and tested with a pitcher no water leaks visible from main water supply no parts used product works as it's designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Bastrop, Texas 78602
Joe Z
Job Details: 09/03/2025
Arrived on site to install previously ordered part. Replaced washplate W10752283. Test unit by running a normal wash cycle. Unit is operating as designed. No leaks present. Job complete there is nobody at home at time of completion. I waited 10 minutes. Called customer and left voicemail that repair is complete
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Canyon Lake, Texas 78132
Andrey
Job Details: 09/03/2025
"Arrived on site to test unit for reported water leak. Customer stated she observed water leaking during a cleaning cycle. Filled unit to maximum water level and was unable to detect any leaks; all tubing connections were secure and no visible water leaks were present. Inspected the drain pump and found it clogged with pet hair, which was cleared. Explained to the customer that excessive use of detergent, fabric softener, or cleaning agents such as Affresh during a cleaning cycle can create excessive suds, which may escape through the rear vent and appear as a leak. Advised the customer to use a different cleaning product or white vinegar for future cleaning cycles to reduce sudsing. Verified unit operation, confirmed no leaks, and determined the washer is running as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near New Braunfels, Texas 78130
Luis
Job Details: 09/03/2025
"Arrived on site for no ice. Found no issues with light switch,switch working as designed, diagnosed a defective icemaker,replaced icemaker engaged light switch icemaker ran through a cycle and filled with water. W10884390"