Near Cedar Park, TX 78613
David S
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not cleaning dishes. I inspected the unit and work area.I found fault codes. F4e3 motor not running, F5E1door stuck ; f7e1 no heat. I ran the unit through a diagnostics cycle and found the motor getting voltage but not pumping. I found the heating element working as designed. I am ordering the pump and motor assembly. The office will have to reschedule when we have an eta on the part.; ordrng 1 W11085683 (Pump and motor)"
Near Luling, TX 78648
Noah D
Job Details: 03/01/2021
RANGE KITCHENAID KFEG500ESS3 "Arrived on site to inspect oven for a misaligned drawer, upon inspection found the drawer misplaced. Realigned drawer and tested for functions. No problems found. Complete"
Near Austin, TX 78759
David
Job Details: 02/26/2021
MICROWAVE WHIRLPOOL WMH31017HB4 "Arrived on site to diagnose microwave not heating. When unit is running you can smell almost an electrical burn odor. On removal found MW only had 1 mounting screw, and the washer was pressed in and almost through the floor of the fiberboard in the cabinet. Removed unit and found faulty high voltage system. Replaced capacitor mag and diode and retested. Unit is now heating properly. Could not reinstall unit due to mounting hole being damaged and would not allow me to tighten the bolt. Advised leasing office. Call complete."
Near Austin, TX 78759
David
Job Details: 02/26/2021
MICROWAVE WHIRLPOOL WMH31017HB4 "Arrived on site to diagnose microwave not heating. When unit is running you can smell almost an electrical burn odor. On removal found MW only had 1 mounting screw, and the washer was pressed in and almost through the floor of the fiberboard in the cabinet. Removed unit and found faulty high voltage system. Replaced capacitor mag and diode and retested. Unit is now heating properly. Could not reinstall unit due to mounting hole being damaged and would not allow me to tighten the bolt. Advised leasing office. Call complete."
Near Temple, TX 76502
Tyler
Job Details: 02/26/2021
WASHER MAYTAG MVWC465HW2 Arrived on site for washer needing previously diagnosed gearcase cam actuator and fell upon arrival I tried for one hour to remove the wash plate but after trying every trick in the book I could not get it removed I did have to resort to cracking off the wash plate from the gear shop so I could make the repair after installing all previously diagnosed parts I was able to reassembled and tested unit and verified overall unit is fully functioning as designed but we will need to return next plate other than this unit is showing no signs of leaking fully functioning as designed; ordrng 1 W10919191 (Wash plate)
Near Killeen, TX 76543
Wesley
Job Details: 02/26/2021
DRYER WHIRLPOOL WED6620HC1 Arrived onsite and found control dead from factory. Ordering control and ui to repair. Office to reschedule. ; ordrng 1 W11388022 (Control) and 1 W11351728 (Ui)
Near Austin, TX 78759
Justin
Job Details: 02/26/2021
MICROWAVE WHIRLPOOL WMH31017HZ4 Contacted customer and they canceled today. Will need office to reschedule. ; O-emld tckt
Near Temple, TX 76502
Tyler
Job Details: 02/26/2021
WASHER LG WM3500CW Arrived on site for washer not powering on at all according to the customer upon arrival. Upon arrival I checked 120 V from the power outlet and found it was fine and also found that the 120 V was being supplied to the power supply board on the washer itself but I was not getting any voltages anywhere else after that point. I didnt sort of disassembling wires and check and continuity between power supply board and main Acu as well as why but found no shorts and wiring or anything indicating an issue. I didnt reassemble the unit and verified functionality of washer once again and found that washer just needed a factory reset due to a power outage that had just put it in a sort of permanent standby mode after resetting the washer and cycling power back on I was able to reassembled and tested unit and verify the washer is fully functioning as designed and I was able to run a 20 minute quick wash cycle unit filled washed and drained and spun in that order as intended. Ca
Near New Braunfels, TX 78132
Noah D
Job Details: 02/26/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher for a loose friction sleeve, upon inspection found the hinge bent and sleeve missing, replaced both parts and tested. No leaks found. Complete"
Near Waco, TX 76712
Jonathan
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL GC5THEXNS00 Arrived on site for refrigerator that’s not dispensing water and is making a grinding sound when making ice. Inspected unit and work area. Confirmed customer complaint of water not being dispensed from the dispenser. Removed filter and tested unit. Unit began to flow water properly. Jumped the icemaker and found the icemaker filling without any abnormal sounds. I advised the customer that her issue was with her filter. Unit is working as designed. Call complete.
Near Austin, TX 78721
Matthew
Job Details: 02/26/2021
WASHER MAYTAG MVWC565FW1 "Arrived onsite for washer not powering on. Confirmed power at wall. Tested continuity of cord and verified 120 vac to ACU. Control will need to be replaced. Part W11162438 was RWO. Off to schedule when part is available.
Near Belton, TX 76513
Kayman
Job Details: 02/26/2021
WASHER AMANA NTW4605EW0 Arrived onsite for washer making whirling noise. Upon inspection I found the unit would make a ticking noise while in spin. I lifted the unit and found gear case oil on the pulley shield and and the belt stripping. I will need to order the gear case (W11454741) cam (W10721967) belt(WPW10006384) shifter(W10913953) for repair. ; ordrng 1 W11454741 (Gear case) and 1 WPW10006384 (Belt) and 1 W10913953 (Shifter)
Near Elgin, TX 78621
Jacob
Job Details: 02/26/2021
DISHWASHER GE GDF570SSJ2SS Arrived onsite for unit still making random chimes. Upon further investigation. Came to the conclusion that the speaker UI panel may need to be replaced. Ordered part. Office to reschedule.; ordrng 1 WD21X23463 (kit svc ui front log)
Near Burnet, TX 78611
Cliff
Job Details: 02/26/2021
ICE MACHINE KITCHENAID KUIX535HPS00 Arrived on site to replace previously ordered part for ice machine. Replaced hose and all is working properly at this time. No leaks were found at time of service.
Near Woodway, TX 76712
Jonathan
Job Details: 02/26/2021
REFRIGERATOR GE TFX25JRYDWW Arrived on site for a refrigerator that’s not making ice and does not cooling properly. Inspected unit and work area. Tested freezer temperature and found the freezer sitting at 15°F. Removed evaporator cover and found what appeared to be ice from water dripping all over the evaporator. The evaporator was not fully covered in frost so that indicated that there was not a defrost issue. Removed the ice build up and found the water coming from the back of the ice bin. The ice bin is missing its cap.Plugging it back in and tested the icemaker to ensure that water was not dripping from the icemaker. Everything is working as designed. Call complete.
Near Round Rock, TX 78681
Tommy
Job Details: 02/26/2021
RANGE WHIRLPOOL WFG320M0BS3 Arrived onsite for oven not heating. Upon arrival found unit bottom oven was damaged. Found unit had proper voltage and control was communicating correctly as well as sensor was good. However igniter would not call for gas. Ordering new igniter and valve just in case. As well as ordering bottom panel.; ordrng 1 W11176454 (Igniter) and 1 W11098799 (Bottom) and 1 WP98014893 (Valve JIC)
Near Harker Heights, TX 76548
Al
Job Details: 02/26/2021
OVEN WHIRLPOOL RBD305PDS15 "Arrived on site and inspected double wall oven not powering on after recent weather storms.Unit was locked also.Used a placard to gain access to the unit, cycled the power at the breaker box and unit powered on and tested as designed.Customers satisfied Job complete No parts needed."
Near San Marcos, TX 78666
Andrew
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL KRMF706EBS01 Arrived on site to test unit for ice build up underneath ice bin. Found separator will not shut properly causing air leak.; saved tckt
Near Marble Falls, TX 78654
Cliff
Job Details: 02/26/2021
REFRIGERATOR KITCHENAID KBFN502EPA02 Arrived on site to diagnosing refrigerator with repeated light failures. Contacted tech line a nd spoke with Kathy she advised replacing top right side led and led control. Homeowner to follow up with customer service as well to check replacement possibility.File# 7730113799; ordrng 1 W11462342 (Module) and 1 W11368839 (Led control module)
Near Georgetown, TX 78633
Wesley
Job Details: 02/26/2021
DISHWASHER KITCHENAID WDT920SADM2 Arrived onsite and found lights out on the dishwasher panel. Ordering ui to repair. ; ordrng 1 W10629151 (Ui housing)
Near Hutto, TX 78634
Scott
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for refrigerator leaking . Found valve had failed . Found crack in housing Replaced valve . Unable to test ,supply line was in poor condition . Recommended customer get a new supply line . Job complete ."
Near Pflugerville, TX 78660
Scott
Job Details: 02/26/2021
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for dead microwave. Fuse checked normal .found voltage going into control. No voltage leaving control. Will need to replaced control. Please call to set return ; saved tckt
Near Austin, TX 78732
David
Job Details: 02/26/2021
OVEN WHIRLPOOL KEBS208SSS04 "Arrived on site to diagnose double oven with upper oven not clearing 200 degrees. Checked unit and immediately found upper broil element warped cracked and discolored. Tested with heat and element is generating no heat. Unit needs a new broil element. Office to schedule when we have element.; used 1 WP9760774 (Upper Broil Element) from stock"
Near Canyon Lake, TX 78133
Richard
Job Details: 02/26/2021
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for the washer not advancing to the next cycle. Ran diagnostics and found error code for long fill. Tested water valve and the cold water valve is not working. Will need to replace the valve. Ordering parts and office to schedule. ; ordrng 1 W11210459 (Water valve)
Near New Braunfels, TX 78130
Noah D
Job Details: 02/26/2021
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site to inspect fridge for not cooling correctly, upon inspection found the fridge did get to temp if the box was on max cool, will need to order control box to fix parameters. Office to reschedule ; ordrng 1 W11026017 (CONTROL )"
Near Bastrop, TX 78602
Jacob
Job Details: 02/26/2021
DRYER WHIRLPOOL WED5620HW1 Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. Unit test good and unit was heating. No issues at this time. Job complete
Near Marble Falls, TX 78654
Cliff
Job Details: 02/26/2021
OVEN WHIRLPOOL RBS305PRS00 Arrived on site to diagnose an oven that will not unlock. Found latch assembly seized. Reset latch and tested unit. Found all is working properly at this time.
Near Canyon Lake, TX 78133
Richard
Job Details: 02/26/2021
DRYER WHIRLPOOL CEM2745FQ0 Arrived onsite for the the dryer coin slot not working. Upon arrival found that the coin slot had already been removed. Customer made the attempt to fix themselves. Will need to order the coin slot kit and harness. Ordering parts and office to schedule..; ordrng 1 W11244229 (Coin slot) and 1 WP385421 (Funnel) and 1 WP3406965 (Coin kit) and 4 WPW10131119 (Screw)s and 1 W11190039 (Box) and 1 WPW10521398 (Harness)
Near Canyon Lake, TX 78133
Richard
Job Details: 02/26/2021
DISHWASHER KITCHENAID KDPM354GPS0 Arrived onsite for the dishwasher not filling with water. During testing found that the water valve is no good. Will need to replace valve. Part is already on order. Office to schedule ; O-emld tckt
Near Canyon Lake, TX 78133
Richard
Job Details: 02/26/2021
DRYER MAYTAG MEDX655DW1 Arrived onsite for the dryer not drying . During testing found that there is only 120 vac going to the dryer. Advised customer to have an electrician come out and check outlet. Complete
Near San Marcos, TX 78666
Andrew
Job Details: 02/26/2021
WASHER MAYTAG MVWC465HW2 "Arrived on site to replace belt and cam from previous diagnosis. Verified parts were needed. Replaced belt and cam. Tested unit and hear loud grinding noise. Removed basket and found jewelry and change causing noise. Removed objects, tested unit, unit works good. No leaks detected. Job complete."
Near Austin, TX 78759
Matthew
Job Details: 02/26/2021
WASHER WHIRLPOOL WFW8640BW2 Arrived onsite for washer gasket retaining water at the end of the cycle. Ran test and found that the gasket drain holes are clogged. Water did not drain sufficiently. Recommended replacing the bellow and clearing the drain holes. Customer is having refrigerator serviced (job 288624) and would like both units serviced the same day. Office to reschedule.
Near Austin, TX 78724
Matthew
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Arrived onsite for refrigerator not dispensing water. Upon inspection found frozen water reservoir line. Turned unit off and thawed line. Connected unit and tested. Unit is functioning properly. No leaks present at this time. Job complete.
Near Austin, TX 78728
Justin
Job Details: 02/26/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to install previously diagnosed parts. Installed new stoppers and unit is now working as designed. Call complete.
Near Andice, TX 78628
Lou
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit makes a very loud noise every day. I placed the unit in diagnostics and tested the defrost bimetal and found it shorted/open. I disassembled the FC section and found a large block of ice on the right upper corner of the evaporator and the bimetal positioned in the wrong place on the suction line (photo). I tested the element and it is good. I am ordering the evaporator bimetal harness and scheduled return service for 03/04/21. I removed the ice with my steamer. No water leaks observed during service.; ordrng 1 W11260592 (Evap harness)"
Near Austin, TX 78702
Robert
Job Details: 02/26/2021
DISHWASHER GE GDF610PMJ2ES Arrived on job for complaints of no heat. Found element good replace flood switch with sensor. No leaks detected at time of service.
Near Andice, TX 78628
Lou
Job Details: 02/26/2021
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site to inspect range oven door handle coming off. Upon further inspection, I found the oven door outer trim separating from the outer door glass. Tested the unit and it is operating as designed. Customer advised this the front left burner flame shot up high when she turned it on. I found the burner head cap not seated correctly. Adjusted the cap and demonstrated to the customer and readjusted the cap. I am ordering the outer door glass and office to schedule return service. No gas leaks detected during service.; ordrng 1 W11176456 (Trim assembly) and 1 WPW10481433 (Nameplate)"
Near Georgetown, TX 78633
Wesley
Job Details: 02/26/2021
REFRIGERATOR GE GSH25JFXBBB Arrived onsite and replaced start device to repair. All checks good. Unit is now operating as designed. Advised customer on repair. all checks good.
Near Austin, TX 78704
Leonardo
Job Details: 02/26/2021
RANGE JENN-AIR JDRP536HL00 Arrived on site to test unit for unit tripping breaker. Test unit and found bad control board bordering new board and ui office to reschedule ; ordrng 1 W11333314 (Control board) and 1 W11333311 (Interface)
Near Austin, TX 78703
Leonardo
Job Details: 02/26/2021
DISHWASHER JENN-AIR JDB9000CWS2 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Will order new motor part; ordrng 1 WPW10605057 (Sump and motor)
Near New Braunfels, TX 78130
Noah D
Job Details: 02/26/2021
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to inspect washer for clicking noise, upon inspection found the actuator broken and not cam. Replaced both cam and actuator. All functions returned with no issues. Complete"
Near Robinson, TX 76706
Jonathan
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Arrived on site for refrigerator that would not cool other section. Inspected unit and work area. Found evidence of a defrost issue in the freezer section. Frost was covering part of the evaporator fan blade causing the evaporator fan not to run. The customer advised that one of our kids left the freezer door open on a trip ad when they got back there was an ice sheet at the edge of the front of the freezer. She said a day and a half ago it fell and seemingly has been calling better. Tested the unit in a force to defrost in the unit do you frosted some of the ice indicating no issues with the defrost circuit. Removed ce and tested the evaporator fan. The evaporator fan ran as designed. Tested the compressor anther misters and both checked out good. I advise the customer based off of my findings, it appeared the issue was with her kids leaving the door open and building up frost over the evaporator that the defrost circuit couldn’t remove. Unit is wo
Near Austin, TX 78721
Matthew
Job Details: 02/26/2021
DRYER WHIRLPOOL MED6230HW1 "Arrived onsite for dryer not drying. Upon inspection found unit was not receiving sufficient voltage. Recorded L1 to neutral at 125vac, L2 to neutral at 21vac and L1toL2 86vac. Notified customer that an electrician will be needed to correct issue. Job complete"
Near Temple, TX 76502
Tyler
Job Details: 02/26/2021
DISHWASHER WHIRLPOOL WDF520PADM9 Arrived on site for dishwasher not drying dishes. Upon arrival I entered diagnostics an$ found no error codes indicating hardware or software failures. I ran a test cycle and found unit was heating water as well as allowing the heating element to run as designed during dry cycle. Informed and instructed customers on whirlpool recommendations of allowing door to be open at the end of each cycle to allow humidity to escape dishwasher as well as using jet dry rinse aid. Unit is functioning as desk all complete
Near Austin, TX 78735
Leonardo
Job Details: 02/26/2021
OVEN WHIRLPOOL KOSE500ESS04 Arrived on site to test unit for oven not getting to temp. Test unit and found shorted keypad error. Will order new console office to reschedule ; ordrng 1 W11093241 (Console stainless)
Near New Braunfels, TX 78130
Andrew
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to test unit for not producing ice. Found fill tube and ice maker fill cup frozen. Removed ice from fill cup and fill tube, tested unit, unit works good. Customer says water pressure drops from time to time due to surrounding construction. No leaks detected. Job complete."
Near Hutto, TX 78634
Jimmy J.
Job Details: 02/26/2021
WASHER WHIRLPOOL MVWC565FW0 Arrived on site for NOT SPINNING. Found heavy grease coming from the gearcase.Gear case had already been ordered and we will return with splutch kit to complete the repair.
Near Georgetown, TX 78633
Jonathan
Job Details: 02/26/2021
WASHER WHIRLPOOL WTW5500XW3 "Arrived on site for washer not working. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault F1-E1 control fault and F5-E1 lid switch fault. Performed automatic test cycle and found cycle completed. Ran manual test mode and tested all components. Found all working as designed. Ran unit in normal cycle and found unit operating as designed. All tested good, no water leaks detected."
Near Temple, TX 76502
Tyler
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL GI5SVAXVL01 "Arrived on site for refrigerator not allowing ice maker to harvest. Upon arrival I remember ice bucket from compartment and tried jumping ice maker into a auto harvest. Found unit wouldnt run. I checked voltage through harness and found 120 being sent from harness through fridges cavity but the ice maker harness was only allowing 96 volts to pass through diodes and ice maker motor. Office will need to reschedule once availability of harness and ice maker are known.; ordrng 1 W11256689 (Harness, icemaker) and 1 WPW10190981 (Ice maker)"
Near Copperas Cove, TX 76522
Al
Job Details: 02/26/2021
WASHER AMANA NTW4516FW3 Arrived on site and inspected washer making a loud noise during spin cycle.Confirmed the complaint and found the capacitor wasnt mounted to the unit and was swinging freely underneath the unit during spin.I reassembled the unit per tech sheet.Unit now works to Landlords satisfaction.Job complete
Near Round Rock, TX 78665
Scott
Job Details: 02/26/2021
WASHER MAYTAG MHW8000AW0 "Arrived on site ,replaced valve . Ran test , all checked normal . No water leaks detected at time of service.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 02/26/2021
DRYER WHIRLPOOL WED6620HC1 Arrived on site to replace motor and blower for dryer. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Leander, TX 78641
Lou
Job Details: 02/26/2021
WASHER WHIRLPOOL NTW4516FW3 "Arrived on site to inspect washer not draining and tub continuing to fill with water. Upon further inspection, I found the tub completely full. I attempted to place the unit in diagnostics and the unit failed. While testing the control, the drain pump came on and began to drain the water, but only briefly. I unplugged the unit and tested the outlet and got 122V. I tested the voltage output at the control and did not get voltage. I tested the power cord and it is good. When I plugged the power cord into the main control, the drain pump came on gain and pumped all of the water out the unit. Following the tech sheet, I found the main control needs to be replaced. I am ordering the main control an valve and office to schedule return service. No water leaks observed during service. Water and power to the unit turned off for safety. ; O-emld tckt"
Near Leander, TX 78641
Justin
Job Details: 02/26/2021
DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived on site to install previously diagnosed parts. Installed friction sleeves and unit is now working as designed. Call complete.
Near Hutto, TX 78634
Scott
Job Details: 02/26/2021
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site for dead microwave. Fuse checked normal .found voltage going into control. No voltage leaving control. Will need to replaced control.; ordrng 1 W11342846 (CONTROL)"
Near Pflugerville, TX 78660
Scott
Job Details: 02/26/2021
DISHWASHER GE GDT545PGJ5BB "Arrived on site for dead dishwasher . Power at outlet . Tightened down wire nut connections . Unit started up , RAN DIAGNOSTICS all checked normal . Did clean off filter trap , and explained proper use and cleaning of unit . All checked normal. Job complete. No water leaks detected at time of service."
Near Austin, TX 78729
Justin
Job Details: 02/26/2021
WASHER WHIRLPOOL WTW6200SW1 Arrived on site for washing machine not draining. Upon arrival the tub was filled with a significant amount of water. I drained all of the water with my shop vac. Before so I tried to drain unit and I could hear the drain activate but make almost a suction sound. I gained access to bottom of unit and could see a lot of items under tub possibly blocking drain. I let the customer know we will need to clear that out before further testing the drain.
Near Austin, TX 78704
Robert
Job Details: 02/26/2021
DRYER WHIRLPOOL MEDC300XW1 Arrived on job for complaints of too long to dry and timer not working properly. Found vent blockage and timer cam damage. After replacement test operation all functions working properly.
Near Austin, TX 78735
Kevin
Job Details: 02/26/2021
WASHER WHIRLPOOL n/a "Arrived on site and inspected washer and found it is unplugged, after reattaching to power washer is showing F3E1 and constantly draining. Cleared pressure hose from both sides and draining has stopped. If needed correct pressure sensor could still be found as well as pressure hose and air trap,
Near Austin, TX 78758
David S
Job Details: 02/26/2021
RANGE WHIRLPOOL WEE510S0FS1 Arrived on site to install previous diagnosed part. I installed the new console control. The unit is working as designed. Job complete.
Near Austin, TX 78758
David S
Job Details: 02/26/2021
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to install previous diagnosed part. I gained access to the control and replaced it with new. The unit is now working as designed. Job complete.
Near Austin, TX 78702
Robert
Job Details: 02/26/2021
WASHER WHIRLPOOL WFW94HEXW2 Arrived on job for complaints of code. Ran diagnostics and found code for water. Reset washer and test.
Near Wimberley, TX 78676
Brandon
Job Details: 02/26/2021
OVEN WHIRLPOOL WFE515S0JB0 "Arrived on site for customer complaint of broken outer glass, part not yet received, ordering glass. ; ordrng 1 CNOTE (Office to reschedule)"
Near Georgetown, TX 78628
Tommy
Job Details: 02/26/2021
DISHWASHER KITCHENAID KDPE334GPS0 "Arrived onsite for unit display and UI not operating. Upon arrival found unit UI struggling with stuck buttons, also found display was completely out. Ordering both. Office to reschedule. TO requested. ; ordrng 1 W11481723 (Display) and 1 W11162732 (Console)"
Near Austin, TX 78729
David
Job Details: 02/26/2021
WASHER MAYTAG MVWC465HW2 Arrived on site to install previously diagnosed parts to resolve screeching noise coming from under washer. Installed new motor belt and cam. Retested unit and screeching is now gone. All is working as designed. Call complete.
Near Georgetown, TX 78628
Tommy
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL WRS321SDHB05 Arrived onsite for previously diagnosed parts. Upon arrival replaced damper door.
Near Hutto, TX 78634
Scott
Job Details: 02/26/2021
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for loose screw . Found screw in oven liner loose . Tightened up screws . No other issues found with range . No leaks detected at time of service.
Near Georgetown, TX 78633
Jonathan
Job Details: 02/26/2021
WASHER GE S2100E1WW "Arrived on site for washer not spinning water out of clothes. Inspected unit and work area. Found a kink in drain line going to stand pipe. Corrected drain line. Removed front access panel and found oil from transmission has leaked out and standing water in bottom of unit. Ran unit in fill, agitation and spin. Found failed bearing inside of transmission and tub seal causing leak. Found bottom panel and motor had major rust buildup.
Near Pflugerville, TX 78660
David S
Job Details: 02/26/2021
COOKTOP WHIRLPOOL WCC31430AB03 Arrived on site for cooktop cycling on and off. I inspected the unit and work area. I checked the coils and found them within range for resistance. I found good voltage being sent to the unit. I tested the coils and found them cycling on and off like designed. I spoke to the customer about the units operation and how the coils heat. Unit is operating as designed. Job complete.
Near Austin, TX 78748
Leonardo
Job Details: 02/26/2021
DISHWASHER AMANA ADB1400AGB1 Arrived on site to test unit for not drying. Test unit and found heating element working as designed and customer using rinse aid. Customer had mostly plastic cookwear in unit. Advised customer to air dry when using mostly plastic rubber wear or cookwear. Job complete.
Near Leander, TX 78641
Tommy
Job Details: 02/26/2021
REFRIGERATOR GE PFE29PSDASS "Arrived onsite for previously diagnosed parts. Upon arrival replaced unit motor, ice door, and spring and tested, unit is operating as designed. Job Completed."
Near Elgin, TX 78621
Jacob
Job Details: 02/26/2021
DISHWASHER HOTPOINT HDA2100H55WW Arrived onsite for unit not getting pumping out the water. Tested unit. The timer would not go into drain mode. Did not have parts. Need for parts to come in. Office to reschedule; O-emld tckt
Near Georgetown, TX 78628
Jonathan
Job Details: 02/26/2021
DISHWASHER KITCHENAID KDTE104ESS3 "Arrived on site to install previous diagnosed part. Gained access to sump assembly. Removed failed sump assembly and installed new. Performed diagnostics mode, monitored test cycle and observed for possible water leaks. All tested good, no water leaks detected.
Near Austin, TX 78753
Matthew
Job Details: 02/26/2021
WASHER WHIRLPOOL WTW5005KW0 "Arrived onsite for washer leaking. When testing unit found water leaking from fill valve. Will need valve replaced. Ordering valve assembly, office to reschedule. ; ordrng 1 W11038689 (valve)"
Near Cedar Creek, TX 78612
Jacob
Job Details: 02/26/2021
WASHER MAYTAG MVWC565FW1 "Arrived onsite for unit not putting in cold water. Tested unit in diagnostics. Found that cold water will not fill. Checked cold water from the wall, cold water was coming in good. Ordered part. Rescheduled with customer. ; ordrng 1 W11038689 (valve)"
Near Georgetown, TX 78628
Tommy
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite for unit ice maker not working. Upon arrival found unit had lost power and water was frozen in unit. Defrosted and tested. Unit is now operating as designed. Job Completed.
Near Leander, TX 78641
Lou
Job Details: 02/26/2021
MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived on site to inspect microwave venthood light burnt out and unit not heating properly. Upon further inspection, I found the venthood light bulb glass missing from the base. I removed the base and inspected the main control and found the venthood light relay burnt and split. I removed and replaced the control and using a tester light bulb tested the light and it operated as designed. Tested the unit with a cup of room temp water and the water temp,was approximately 110 degrees at the end of the cycle. Unit is operating as designed, job completed"
Near Austin, TX 78731
Luis
Job Details: 02/26/2021
REFRIGERATOR JENN-AIR JSC23C9EEM00 "Arrived on site for damaged wires at door hinge,removed defective door installed a new freezer door checked door seal good."
Near Austin, TX 78737
Luis
Job Details: 02/26/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for u it not dispensing ice. Found deli control unresponsive,removed deli control found damaged harness and control,tested dispenser diagnosed auger motor seized. Ordering motor,shaft,deli control and door. ; ordrng 1 W10822606 (Motor) and 1 WPW10347114 (Shaft) and 1 WPW10769076 (Deli control) and 1 W10815669 (Deli door)"
Near Canyon Lake, TX 78133
Richard
Job Details: 02/26/2021
WASHER AMANA NTW4516FW3 Arrived onsite for the washer not draining. During testing found that the pump is not draining. Replaced pump and draining issue has been resolved. Tried to put washer into diagnostics and it did not go. Replaced control and did a calibration and washer tested okay. Complete
Near Austin, TX 78749
Kevin
Job Details: 02/26/2021
WASHER WHIRLPOOL WTW5100HW0 "Arrived on site and replaced all parts diagnosed on previous visit, after replacement couldnt test washer apartment maintenance doesnt have it hooked up to power or water. Job complete."
Near Austin, TX 78759
Luis
Job Details: 02/26/2021
REFRIGERATOR MAYTAG MFC2062FEZ01 "Arrived on site for noise complaint. Ran diagnostics compressor powered on customer complaint of compressor noise,no odd noise from compressor normal operating sound customer
Near Pflugerville, TX 78660
Scott
Job Details: 02/26/2021
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer tumbling and not heating . Checked voltage at terminal block ,found dropping one leg . Flipped breakers , still missing a leg . Recommended customer have an electrician check breaker and outlet . No lint build up at time of service. Job complete ."
Near Hutto, TX 78634
Jimmy J.
Job Details: 02/26/2021
WASHER MAYTAG MVW6230HC0 Arrived on site for Squeaking or Squealing Noise - Top Load Washer. Placed in diagnostics and no error codes came on. Ran through agitate and spin and could hear the belt squealing. Removed belt and installed new belt. Squealing is gone. Job completed.
Near Wimberley, TX 78676
Brandon
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL ED5LVAXW002 "Arrived on site for customer complaint of unit not cooling, found failed start device, part has not arrived yet, ordering part. ; ordrng 1 CNOTE (Office to reschedule)"
Near Bertram, TX 78605
Cliff
Job Details: 02/26/2021
WASHER WHIRLPOOL WFW6620HC0 Arrived on site to diagnose a washer that is not cycling. Found hot water not turned on at wall. Due to location and access issue homeowner will need to pull unit from closet and turn water on. No further repairs to be done at this time. No leaks were found at time of service.
Near Hutto, TX 78634
Jimmy J.
Job Details: 02/26/2021
WASHER MAYTAG MVWC565FW2 Arrived on site for Not Operating or Won't Start - Has Power - Top Load Washer. Customer provided a email receipt showing washer is still within its first year warranty. Placed in diagnostics and F1E1 and F8E1. Ran through diagnostics and cold water was barely trickling in from the wall. Customer will be reaching out to a plumber to find why water pressure is so weak at the cold valve. With error codes removed control and installed new control. No leaks detected. Job completed.
Near Georgetown, TX 78628
Jonathan
Job Details: 02/26/2021
WASHER MAYTAG MAH6700AWW Arrived on site for Neptune washer making loud noise. Inspected unit and work area. Performed diagnostics mode and tested spin operation. Found failed bearing. Will need to replace rear tub and needs 2nd tech.
Near Hutto, TX 78634
Scott
Job Details: 02/26/2021
DISHWASHER MAYTAG MDB8969SDM2 Arrived on site for poor dish washing . Ran diagnostics . Upper spary arm didn’t move at all during test . Found weak wash motor . Will need sump and pump. Need AUTHO. No water leaks detected at time of service. Job complete .; ordrng 1 WPW10591570 (SUMP AND MOTOR )
Near Austin, TX 78746
Kevin
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Arrived on site and inspected refrigerator and found inlet water valve is broken, took 1 picture, inlet valve will need to be replaced. ordrng 1 W11312191 (Valve)"
Near Austin, TX 78758
Luis
Job Details: 02/26/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for ice bin stuck and not dispensing ice. Removed ice build up in bin removed bin cleared ice,tested dispenser found spring in shaft stuck,disassembled shaft,cleaned shaft spring,reassembled shaft assembly tested ice dispenser unit working as designed"
Near Manor, TX 78653
Matthew
Job Details: 02/26/2021
MICROWAVE WHIRLPOOL WMH32519HB4 Arrived onsite for microwave light issues. Upon inspection found safety issue. Found that the light socket shorted causing the bulb base to break inside. Customer could not safely replace bulb. Had to unplugged unit disassembled base to access housing cavity and remove housing to correct the issue. Unit is no longer a safety issue. Job complete
Near Leander, TX 78641
Lou
Job Details: 02/26/2021
ICE MACHINE KITCHENAID KUIX535HBS00 "Arrived on site to inspect ice machine with constant water running. Upon further inspection, the customer advised that they can hear the water constantly running in the unit. I turned the unit on and observed it for approximately 30 minutes and found no excess water running. Once turned on, I found the reservoir full so I removed the reservoir cap and allowed the water to drain. Once the reservoir filled it began to circulate to the evaporator. After the first initial fill and drain, the reservoir filled again and began to cycle and formed a sheet of ice on the evaporator and then flowed to the grid cutter and cut the ice and another cycle began. I explained the process of the unit making ice to the customer. No water leaks observed during service, job completed."
Near Smithville, TX 78957
Jacob
Job Details: 02/26/2021
REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived onsite for unit shutting off on its own just before 10min of unit being on. Checked all components to the sealed system. All voltage checked good. Let unit run for 15-20min, no frost pattern visible. Found that a sealed system issue is the problem.
Near Austin, TX 78745
Kevin
Job Details: 02/26/2021
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site and replaced control board diagnosed on previous visit and washer is now operating normally, job complete"
Near San Marcos, TX 78666
Noah D
Job Details: 02/26/2021
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to inspect washer for not cleaning clothes, upon inspection found the washer not filling at all, will need new valve. Ordering part, office to reschedule ; ordrng 1 W10869799 (VALVE)"
Near San Marcos, TX 78666
Noah D
Job Details: 02/26/2021
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to inspect washer for not drying, upon inspection found the washer working but not draining completely, replaced control for a bad pressure triac. Complete"
Near Georgetown, TX 78633
Jonathan
Job Details: 02/26/2021
DISHWASHER WHIRLPOOL WDT790SAYM "Arrived on site for dishwasher not draining. Inspected unit and work area. Found standing water in unit. Tested drain pump and found pump getting voltage and just making humming sound. Found customer had put drano in dishwasher. Removed water with shop vac and removed pump. Found glass in pump housing, found damaged impeller on pump and rough pump housing. Informed customer that pump would need to be replace and will attempt to smooth housing. Removed failed pump and installed new. Performed diagnostics mode and monitored test operation. All tested good, no water leaks detected. Spoken with customer on possibility of Drano causing leaks and not to use in dishwasher.
Near Austin, TX 78704
Robert
Job Details: 02/26/2021
WASHER WHIRLPOOL WFW8300SW02 Arrived on job for complaints of not spinning. Found rear bearings bad .
Near Austin, TX 78736
Leonardo
Job Details: 02/26/2021
DISHWASHER GE DDT575SSF6SS Arrived on site to test unit for not filling with water. Test unit and found bad float switch. Replaced switch test unit and unit test good job complete.