"Refrigerator KRMF706ESS05. Customer stated ice maker was not making ice. Removed and replaced right side door gasket w10846057 from previous service visit and diagnosis. Ran ice maker harvest mode; ice maker dumped ice from tray. Ran fill test. Heard valve actuate, but ice maker tray did not fill with water. Fill line frozen over. Ordering heater and perma-gum. NO WATER LEAKS OBSERVED DURING SERVICE.; ordrng 1 W11226501 (Heater) and 1 212643 (Permgum)"

Arrived on site for drier tripping breaker. On arrival confirmed issue and found power cord had been miswired at the terminal.And I was able to show customer how wire should be hooked up And found dryer working as designed. Collected service fee call complete $162.36 CC Auth# 4M4M4U

"Arrived on site for washing machine model MVW5430MW1, not starting cycles. Inspected unit and work area. Customer advised that after previous technician left, unit never started and flashed a code. Found unit flashing F9 E1 (long drain) error code. Basket partially full of water; attempted manual drain via auto test, but drain pump wouldn't activate. Checked resistance to drain pump from controlopen. Checked resistance at drain pumpwithin range; found broken wire on harness. Replaced harness W11643701 and tested unit. Unit then began to work and operate as designed with no leaks present during service. Call complete.; used 1 W11643701 (Wire harness) from stock"

"Arrived on site for washer leaking. On arrival confirmed issue and after filling unit with water i found fill line es, drain lines and tub all intact. I then found tubring wpw10531289 had a hole in the bleach cup cause liquids to fall to the floor. I replacednit and found washer working as designed with no leaks. Call complete"

"Arrived on site for range, not turning on. On arrival, I confirmed issue and found breaker tripped. Afterward, I restored power and verified the polarity and amp draw at the terminal block with the ground strap removed And heated oven to 500. I didn't reattach the ground strap and let the oven cool off and then reheated it to 500 degrees. I found oven working as designed and no longer tripping breaker.Call, complete."

"Arrived on site for washer not completing cycle. It will stop and show f8e1. Customer also said it been making a screeching noise. Ran diagnostics test and found water did not work properly. Inspected underneath and found evidence of gearcase leaking oil. Will need valve, gearcase, cam, actuator, belt. Gave quote of 481.19 parts, 279.99 labor total of 761.18 plus tax. Customer declined. 162.36 Auth code: M9R393"

"Arrived to inspect breaker tripping on WFES3030RS0 range. I verified the issue as the machine would trip at the end of preheat at any temperature it was set at. An electrician was at the residence and we both measured incoming voltages as correct and amp draw of the bake and broil elements were 11 and 15 Amps. The electrician was able to measure leakage current between Neutral and Ground at the time of tripping and found 5.578 mA at the very end of the first complete preheat part of the cycle, corresponding with a DRO of 480F. I then pulled the machine for inspections, noting no wiring issues or other faults and then retested at 350, after the chamber had cooled. Same failure with a ~5.1 mA reading between N/G. I removed and replaced the control, even though it had already been done prior, including elements and then performed an extremely thorough relay conditioning, with the G disconnected, of approximately 15 bake and broil start and stops, each, from service test mode, noting the visible flash of the pilot relay and the corresponding bake or broil relays, ensuring all relays were conditioned. I then performed a G lifted customer mode heating from 200 in increments of 25 degrees each, ensuring the final mode switch to post preheated bake was complete for each step, up to 400. I reconnected the G and tested and the machine tripped the breaker on the first try, at the end of the preheat at 480F and the measured current leakage N/G was 5.237 mA. I contacted the MFG tech line and advised of all tests and measurements and received file# 22667617. I was then transferred to the Safety Team and advised of the same information, but no file number was given, as I was advised this issue and machine will be referred to Safety Management. I will be contacted if there is anything further, but the machine will likely be submitted for product exchange."

Tech was assigned as a helper;

"WTW4855HW3. Removed and replaced previously diagnosed parts: lower wire harness W11665967, control board w11607637, drain pump w10919003, actuator w11481722, and door latch w11307244. There was no place to hook up the washing machine to water. Ran component test and tested each component individually. Put unit into spin; unit spun and activated. Drain pump came on; door lock activated. Put into agitate and wash modes; machine agitated. Unit is working as intended. NO WATER LEAKS OBSERVED DURING SERVICE. W11126268."

Arrived onsite for dishwasher WDT730HAMZ1 not starting a cycle. Found control start button not responding. Replaced control W11683480 . Tested and found unit is now functioning properly. Job complete.

Arrived onsite for dishwasher WDF332PAMS0 not starting a cycle. Found control start button not responding. Replaced control W11683481 . Tested and found unit is now functioning properly. Job complete.

"Arrived onsite for washer WED560LHW2 not powering on but making noise. Found unit panel not responding, but making beeping noise. Panel would not reset. Replaced panel W11378949. Tested and unit is now functioning properly. Job complete."

"WTW4850HW3 verified pressure switch fault; removed and replaced control board w11607637 Ran calibration on washing machine and auto test. Unit filled, agitated, drained and spun; verified and tested. No leaks detected that kind of service."

"Washer WTW4850HW3. The unit was leaking from the vacuum brake switch. Replaced the water valve assembly w11038689 and ran auto test. It filled, agitated, drained, and spun. No leaks detected at times of service."

"Washer WTW4957PW0. Leasing office was closed; called maintenance person, who stated the washing machine was already fixed a few days ago. He said if it is not working, he would call back for service. As of now, the unit has been fixed and is working, and he canceled the call."

Arrived on site to inspect dishwasher model WDTA80SAKZ1 not finishing a cycle and touchpad not responding. Upon further inspection I placed the dishwasher into service mode and ran an automatic test cycle. The test cycle did not finish because the display lost power during the middle. I gained access to the control and found an active roach infestation. I found this to be the direct cause of the issue due to internal shorting of the control. I documented with photos and will submit findings to office.

"Arrived on site to replace previously diagnosed sump assembly and tub, replaced tub (W11409866), sump assembly (W11460946) and started tested cycle, unit filled with water and F10E4 error popped up for diverter can't find home position, replaced control (W11629914) as precautionary and but unit is still triggering the error, inspected diverter and wire connection, did not find any issues, will need to return with sump and harness rescheduled for 3/5; ordrng 1 W11726282 (Harness) and 1 W11460946 (Sump assembly)"

Arrived on site to install previously diagnosed and ordered parts per previous technician. I removed and replaced the inner door. I replaced the door seal and screws and resembled and tested the dishwasher and observed no leaks. The machine is now operating as designed W11631670 x5 W11035418 W10909089

"Arrived on site to inspect refrigerator model WRS315SDHM13 with defective bin track. Upon further inspection, I found the right track that hold the bin has failed due to a defect. I am ordering the track. Ordering the left track and shelf in case needed as well. W11688707 W11688711 W11688708. No water leaks observed during service. Office to schedule return service. ; ordrng 1 W11688707 (Shelf) and 1 W11688711 (Left track) and 1 W11688708 (Right track)"

"WCE55US0HS01: Removed and replaced front right , Front left and right rear infinite switches. Left rear switch has visible burnt contacts; could not replace due to wrong part sent. Ordered left rear infinite switch. All burners are functioning properly; ordrng 1 W11661906 (Switch)"

Arrived on site to install previously diagnosed and ordered parts per per previous technician. I installed the pads and reassembled and tested the dresser and it is now operating as designed. W11113654

"Arrived on site to inspect oven model WOES5030LZ01 with no power. Upon further inspection, I found that the oven had tripped to the circuit breaker at one point. I verified proper incoming voltage and wiring. I reset the breaker and tested and found the oven to be operating without issue and not tripping. I ran the oven at 500 degrees for 30 minutes and found it to be operating as designed. I advised the customer that the unit had experienced nuisance tripping. I set a two hour timer to ensure a proper burn off and informed the customer about the ovens operation operation and that it is operating as designed."

"Arrived on site to diagnose a dishwasher that was not draining properly. Conducted initial testing of the unit and confirmed that it was not draining. Pulled the unit out from its installation and discovered that the drain hose was pinched, which was likely restricting water flow. Corrected the issue by securing the drain hose in the proper position. Performed another test, but observed that the wash motor was not engaging. Determined that the sump and motor assembly needed replacement to restore full functionality. Replaced the sump and motor, then ran a complete cycle test. Verified that the dishwasher drained properly and that all functions, including the wash motor, operated as intended. The unit is now working correctly. Job completed no leaks present at this time."

"Arrived on site to diagnose dishwasher displaying F7E2 error code (circulating pump failure). Spoke with customer and confirmed unit would fill with water but wash cycle would not start, and error code would appear shortly after beginning the cycle. Placed unit into diagnostic mode and verified F7E2 fault stored in control. Ran test cycle and confirmed circulation pump was not operating. Unit filled properly but there was no water movement through spray arms. Accessed main control and wash motor connections to perform electrical checks. Verified proper supply voltage being sent to the circulation pump during wash portion of cycle. Pump was receiving correct voltage but was non-responsive, indicating internal motor failure. Checked wiring harness and connections no damage or loose connections found.Removed dishwasher from cabinet and replaced defective sump and motor assembly. Reassembled unit and ensured all hoses and clamps were properly secured. Restored power and water supply and ran full diagnostic cycle. Verified proper fill, strong water circulation through spray arms, proper drain operation, and heater engagement. Cleared error codes and confirmed no faults returned. Inspected unit for leaks during operation none found."

"Arrived on site to look at model WTW8127LW0 for customer complaint of error message. Found unit displayed water draining error. Found error codes f1e2, f7e4, f6e3, f9e1 foe3 when I arrived the drain pump was trying to run but sputtering. I disconnected and reconnected drain pump harness and cleared error codes. Fill valves tested good, drain and agitation tested good. Unit would not shift into spin mode. Ran dlms calibration, unit passed, ran diagnostic test cycle, unit passed all tests and is now working as designed. No parts installed. If problem continues will need control board total cost for control replacement 488.24 collected service fee on cc $162.36 CC Auth# AV4434"

"Arrived on site unit 731 to look at model WTW4855HW3 for customer complaint of unit running drain pump constantly. Found issue with the control board. I replaced control under S153EB, unit tested good after calibration and test cycle. No leaks. Part used w11607637"

"Arrived on site to look at model WTW8127LC3 for customer complaint of unit making noise. Found wash plate cracked and broken and pieces under washplate. I replaced washer plate, unable to test since unit is not hooked up to power or water at time of service. Part used w11510461"

"Arrived on site for electric cooktop model JED8430BDB with multiple burners out. Inspected unit and work area. Customer advised that her dual element only works for the outside ring, not the inner ring. She stated the left rear burner started shorting out with random popping noises and then quit. The two smaller burners seem to be working. Tested all burners and confirmed customer's complaint. Found both burner elements broken in the middle, causing them not to heat. Ordered both elements (radiant element W10823703 and element 74007251), but one is out of stock and discontinued. Office will need to reach out to extended warranty for parts assistance or alternative resolution. If parts can be found, contact customer about return date. No parts installed. W10823703, 74007251; ordrng 1 W10823703 (Right front Dual element) and 1 74007251 (Left rear burner)"

Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor error. Replaced control . Ran calibration and diagnostics test wash. All checked normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete

Dropped off part office to collect from cc on file

"Arrived on-site for a washing machine model WTW4957PW0 that continually drains and won't advance. Inspected unit and the work area. The customer stated that the machine just continually drains and will not advance through any portion of the cycle. I ran the unit through diagnostics and found F1 E1 (main control failure) and F3 E1 (pressure system fault) error codes. I checked the pressure hose and did not find any kinks or debris inside of it, causing an issue. I did find that the customer's unit qualifies under a service project to replace the control with parts and labor coverage (W11766193). I replaced the control W11608056 and calibrated the unit. I ran the unit through diagnostics and found the unit working and operating as designed. Call complete. No leaks were observed during service."

"Arrived on site to diagnose a dryer that was reported to be making a loud noise during the spin cycle. Conducted a full operational test and confirmed the noise. Upon inspection, discovered that the interior drum was severely damaged, with visible dents and cracking that could impact safe operation. Determined that the repair will require replacing the interior tub as well as both the front and rear gaskets to ensure a proper seal and prevent damage. Parts will need to be ordered, and the office will contact the customer to schedule a follow-up appointment once the replacement components are available.; ordrng 1 33001889 (Tumbler) and 1 33001801 (Seal back)"

Arrived onsite for refrigerator WRS315SDHM13 needing freezer door replacement due to damage. Replaced door and took pics. Job complete

Arrived onsite for dryer WED5605MW0 not powering on. Power cycled unit and it turned on. Ran test and found not venting. Noticed water spot on floor. Pulled unit and removed external vent and water came pouring out. External ventilation is blocked. Blower and heater are functioning. Notified customer to get builder to inspect home ventilation. Took pictures and sent video to customer. Advised service fee due to not a manufacturer failure. Job complete $162.36 CC Auth# KFA34A

"Arrived on site to inspect washer MTW7200RW1 leaking water. Upon further inspection, the customer advised that the unit leaked a large amount of water and it flooded their home. I inspected the unit, mainly the drain hose at the back, and found the drain hose to the stand pipe was not fully installed/secured to the back of the unit.I corrected the hose and plugged the unit in and immediately the drain pump came on and water began to leak from the unit. I unplugged the unit and cleaned the water and gained access to the drain hose at the back of the unit that runs from the drain pump to the back panel and found the hose not connected to the back panel coupler (photo SDQUICKPIC) on the inside of the back panel. I reconnected the hose and placed a clamp on the hose and plugged the unit in. Once the drain pump came on, the unit drained the water with no further leaks from that area. I placed the unit in diagnostics showing no error codes and tested. The unit operated as designed with no further water leaks. I made recommendations for use and care, as well as detergent and softener use. No parts installed, job completed."

"Arrived on site to test unit WFGS3530RS0 for gas smell. Upon arrival customer stated strong gas odor is present during bake operation. Verified condition, noticeable raw gas odor present immediately upon ignition. Performed visual inspection of bake burner assembly and found air shutter fully open, creating improper air-to-gas ratio and incomplete combustion. Adjusted air shutter to approximately 10% open to achieve proper flame characteristics. Retested unit, flame pattern now stable and blue with proper carryover, and gas odor significantly reduced to normal operational level. Advised customer a slight gas odor may be present during initial ignition and recommended operating vent hood during use for ventilation. Unit is now running as designed, no gas leaks detected, no parts installed, job complete."

"Arrived on site to test unit WTW4816FW3 for not filling. Upon arrival customer stated cycles would not start and water could be heard when basket was moved. Advised customer the sound heard is normal fluid within the balance ring and does not indicate a leak or malfunction. Observed customer attempt to start cycle and identified improper cycle initiation procedure. Provided customer instruction on correct cycle selection, start sequence, load size recommendations, and routine maintenance practices. Entered service mode and ran a diagnostic test cycle; no stored error codes present and all components properly engaged. Unit filled, agitated, drained, and spun properly. Unit is running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site (Unit D) to test unit MVW4505MW1 for stopping mid rinse. Upon arrival customer stated he was able to manually extract the water but unit will now not start a cycle. Entered service mode and retrieved F9E1 (long drain) stored error code. Attempted to initiate cycle and found lid latch would not engage. Performed visual inspection of harness and identified factory spade connectors over-crimped, preventing proper electrical contact. Removed damaged spade terminals and installed new spade connectors to restore proper continuity. Restored power and drain pump immediately energized, removing remaining water from tub. Ran diagnostic test cycle with all components properly engaging and operating properly. Unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to test unit WFG320M0MS0 for gas leak. Upon arrival customer stated previous gas leak was identified at the furnace and has since been corrected. Gas supply to the range has remained on for several days with no gas odor present. Performed comprehensive leak check using electronic gas detector at all accessible fittings, regulator, manifold, and valve connections; no readings detected. Verified all joints with bubble solution and confirmed no active gas leaks present. Initiated bake cycle and observed stronger than normal gas odor during ignition. Inspected burner flame characteristics and found air shutter improperly adjusted, affecting air-to-gas mixture. Adjusted air shutter to approximately 10% open to achieve proper combustion. Retested unit and confirmed normal flame pattern and elimination of excessive gas odor. Unit is now running as designed, no gas leaks detected, no parts installed, job complete."

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Customer unavailable for signature. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site (Unit 503) to test unit WED4950HW0 for not drying. Upon arrival customer stated exterior venting was recently cleaned but drying performance has not improved. Ran a vent test that showed poor venting. Verified with paper at the exhaust, no suction present. Removed lint chute and performed visual inspection, found chute heavily restricted with compacted lint accumulation. Cleared obstruction and retested, airflow still not present. Inspected exhaust flex line and found it fully restricted with lint buildup, preventing proper air movement. Removed obstruction and reassembled venting. Retested unit and verified full airflow restored. Unit is now running as designed, no parts installed, job complete."

"Arrived on cipher dryer, taking too long to dry clothes and check vent lights stay. On arrival confirmed failures.But after disassembling drier, I found heating element and other heating hardware, all working as designed. I then found a clog in the vent of the home and I was able to visually see a chicken mesh wire screen on the exit vent on the roof looking at it from the ground. Indicating it had clogged up lent, not allowing proper airflow and resulting in poor dry times. I instructed customer They would need someone to perform a drier vent cleaning, and whoever comes out to do it will need to get on the roof and remove the screen So the airflow can move properly. Call complete"

". Arrived on site to install previously diagnosed parts on washing machine model 1CWTW4815EW1. Inspected unit and work area. Replaced the suspension rod W10780045. Found the belt WPW10006384 slightly slipping on the drive pulley, so replaced the splutch cam kit W10721967 and belt WPW10006384. Tested the unit; it operates as designed with no leaks present during service. Call complete. W10780045, W10721967, WPW10006384"

"Arrived on-site for a refrigerator model WRX986SIHV00 that is not making ice, has lights out in the RC section, and sometimes doesn't dispense water properly. Inspected unit and work area. The customer advised that after the previous repair, the unit made ice for a little bit and then quit. He said that when you dispense water , sometimes the water stops filling and he has to press the paddle again to dispense. I confor,ed all of the customers complaints. I found the paddle seemingly sensitive to where the padded is prssed. I also found the freezer light failed ausing the light issue. I ran diagnostics testing on the machine and found all components working and operating as designed. However, I found an E2 (ice maker store lost position) in the icemaker error codes. I spoke to GC regarding the call due to multiple issues and was advised to proceed forward. I went ahead and replaced the icemaker W11658802, fill tube heater W11087201, LED kit W11683243, and dispense paddle W10853387. I tested the unit and the unit began to work and operate as designed with no leaks present during service. Call complete."

"Arrived on site for washing machine model WFW6720RR0 with touch panel that won't sound or chime when cycles end. Inspected unit and work area. Customer advised that the user interface used to make sounds like her dryer (matching set), but after a storm knocked out power, the sound stopped and she can't tell when it's finished. Adjusted cycle indicator sound but found the sound box inside the console dead. Replaced UI console user interface control board W11752157 and tested the unit. The unit began to work and operate as designed with no leaks present during service. Call complete. W11752157"

"Arrived on site for a washing machine model MVW5430MW2 that is not starting cycles and wontn,averaging it past the sense ping portion of the cycle. I tested the unit it and confirmed the customer's complaint. I found the capacitor would buzz but the basket would not spin. I checked underneath and found the capacitor leaking and damaged, causing the issue. I replaced the capacitor W11395618 and tested the unit. The unit began to work and operate as designed. Call complete."

"Arrived on site to inspect range WFES3030RS2 storage drawer not fully closing. Upon further inspection, I found the right side of the storage drawer not fully closed. I removed the drawer and found the glide cracked and removed and replaced the glide. Also found the power cord at the back of the unit not allowingmthe drawer to fully close. Attempted to adjust the cord, but was unable to get it to stay in a good position to allow the drawer to close. Advised the customer that adjusting the cord didn't help and they were okay with it as the drawer is for storage and no cooking or warming foods. Unit is operating as designed, job completed. W10807828"

"Arrived on site to inspect refrigerator WRFF3236RZ00 not making ice. Upon further inspection, the customer provided a POP receipt to show proof of warranty. The customer advised that the ice maker never made ice since the last repair. I gained access to the ice maker and found one of the tines caught in the separator in the tray and caused the motor to not be able to harvest. I removed and replaced the ice maker and once I plugged it in, it harvested and filled with water. I recommended that the customer allow it to cool and after 24 hours, they should see some cubes, but it will take approximately 72 hours to fill the bin. Unit is operating as designed and no water leaks observed during service, job completed. W11692144"

Arrived on site to complete repair on refrigerator krmf706ebs01. Customer had properly defrosted unit. Installed new UI and closed up unit. Turned cooling on. Verified all items tested came on and worked properly. Customer advised to give unit 48 hours to fully cool. Collected balance of $429.68 CC Auth# 9Y4ECN. No water leaks observed.

"Arrived on site for unit not heating . Upon arrival, confirmed unit is washing and draining properly however no heat present at the heater. Ran diagnostics with meter from the control and registered 120V. Unit needs new heater. Quoted customer $62.95 part, 254.99 service fee and labor plus tax totaling $344.17. Customer refused service at this time. Customer agreed to charge service fee to card on file. Customer will have 30 days to decide if they wish to proceed with repair and will not charge another service fee. No water leaks detected at this time. No parts replaced. Charging card on file."

"Arrived 1304 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived to unit 410 for water leak. Upon arrival, flooring was completely removed down the the cement. Inspected FC and found ice tray filled with water. Found main shut off to be off. Turned back to j and found water flowing directly to the ice maker. Proceeded to remove ice maker fill water line from the inlet valve to retest and found no water flow. Inserted line back to the valve and turned water back on and now found valve stopping the water flow as normal. Called techline and spoke with George SR# 22671666Documented findings and confirmed to replace inlet valve. Replaced inlet valve. Tested unit and now unit is functioning as designed with no water leaks. Reported all findings to Salih. Salih stated to unplug machine and turn the main water off to the machine."

"Arrived on site to diagnose washer MVWB766FW1 that had made a squealing sound. Customer clarified that this has only happened one time, but wanted to have unit checked over to make sure its in good health. I checked the lower end and slider, and did not see anything put of spec. The agitator bolt was slightly loose, and I tightened that down. Ran 2 diagnostic cycles and a drain and spin to verify no issues present. Collected diagnostic only, no repairs needed. $162.36 CC Auth# 94JJ9J. Call completed."

"WTW4816FW3 Arrived on site for a washer with no power. On arrival, I verified that there was no power . I tested the board, and it's getting 120. Part wasn't received yet. Rescheduling the client for 3/3/26 returning parts just in case needed. No water leaks visible from the main water supply. ; ordrng 1 W10919003 (Drain pump)"

"Arrived on site to diagnose range WFG320M0MS0 that was not heating. Tested unit and found igniter is not even glowing. Checked resistance, and found open circuit. Contacted landlord with estimate, $189.99 Labor, $89.49 Parts + tax. Landlord approved. Replaced igniter and tested unit. Verified all functions working as designed, no gas leaks observed. Office to charge card on file."

"WFW5720RR0 Arrived on site for a washer not spinning. On arrival, I ran diagnostic and found error codes F9E1 blocked pump,and F0E2 suds to much soap. I deleted the error codes then cleaned the filter that was clogged full of debri. I uploaded photos. Then I tested the product is working as its designed with no parts used and no water leaks visible from the main water supply."

"Arrived on site to complete repair on dishwasher KDPE334GPS0. Installed new dispenser W10861000, and Latch WPW10653840. I ran the unit with the door off and did not see any leaks around the new dispenser. Unit did have a lot of suds, and customer is on a water softener. Advised to switch to non pods and use less soap to avoid oversudsing. Repair completed."

"Arrived onsite to 805 and serviced refrigerator WRS331SDHM08 for frozen fill spout and slow water flow. Found water line pinched at the wall, secured proper water flow and corrected pinch. Used steamer to clear ice spout plug that had occurred on account of low flow. Both issues now corrected and ice removed. No parts. No leaks."

"F1E2 over heating motor MTW6200RR1 Arrived on site for a washer leaking water when running. On arrival, I verified a small pin hole on the tub hose part wasn't sent with me . I'm ordering part and returning on the 3/3/26. I ran diagnostic and found error code F1E2 motor under voltage ordering stator motor. Returning parts just in case needed. No water leaks are visible from the main water supply. ; ordrng 1 W10802689 (Tub hose) and 1 W10915700 (Stator motor)"

"Arrived on site for dishwasher WDF332PAMS0 not properly draining. Examined unit and tested. Found drain pump is running, sounds like something rattling in it. Pump is not moving any water tho. I disasembled and found pump spins, but water isnt moving. I vacuumed out the drain line and made sure water could flow and I can blow into it. Rested and found drain pump too weak to push water over the drain loop on the tub. Installed new W10876357 drain pump. Tested and confirmed proper operation. No water leaks observed."

"Arrived on site for refrigerator not cooling. On arrival confirmed, failure and found u v die leaking from the dryer. I replaced w p w 10143759 u v dryer and pulled a vacuum and recharge system with fifty three grams of r six hundred. Found pressure stabilized and informed customer to allow twenty four hours per unit to stabilize temps. Call complete."

"Arrived on site with parts ordered, removed door panel. Confirmed vent is leaving moisture in door. Console has evidence of water damage, replaced vent and console. Replaced right and left adjusters for middle drawers sagging. Ran automatic test cycle and all components pass. Call complete."

"Arrived on site unit 3110 for customer complaint of cover being broken, ordering cover for catch. ; ordrng 1 W11701949 (Cover)"

"Arrived on site to follow up on washer WTW5057LW1 not completing cycles. Examined unit and checked codes. Found F7E1, F0E3, F7E7, F7E6, F2E3. Based on all the motor codes I checked under the unit. I found the actuator arm and pin were disconnected from the cam ring loop. I also found belt slippage marks, which goes with the overload code. I installed a new shift actuator W11481772, and splutch W10721967. I ran the unit and confirmed all functions are working aa designed. Advised customer not to overload unit. Repair completed, no water leaks found."

"Arrived on site for icemaker not making ice. Confirmed unit has a broken cutting grid. Ran test mode and found water level sensor is bad and compressor cuts off and does not stay on. It is short cycling. Removed back panel. Found start device was bad. Replaced start device and overload. Replaced recirculating pump which has sensor. Replaced cutting grid, verified operation. Call complete; ordrng 1 W11735041 (Compressor), used 1 WP2217224 (Start device), and 1 W11624931 (Overload) from stock"

Arrived on site for the water coming in very slow. Isolated water back to the isolation valve. Replaced valve. Verified operation. Call complete

"Arrived on site for dishwasher not heating and not cleaning dishes. Immediately saw that spray arm is not turning as lower basket wheels are broken, this has caused the heating element to short out. Ran diagnostics and found f7e1. Verified water and motor are ok. Will need a new lower spray arm and heater and wheels. Reset for Mon at. ; ordrng 4 WP8268645 (Wheels)s and 1 WPW10491331 (Spray arm)"

"Arrived on site to diagnose washer WFW560CHW4 that was shaking when in use. Examined unit and checked suspension. Found suspension is good, basket and tub good as well. Washer is on a pedestal and will vibrate more than if its on the floor. I checked the level and found the level was significantly off. I adjusted the level and got it much closer to perfect. Ran unit and found vibration is comparable to similar models. Unit working as designed at this time. No water leaks observed."

"Arrived on site for microwave WMH32519HZ10 that has a non functioning hood light. Tested unit and found good bulb, but voltage not reaching socket from control. I installed a new control W11342846 and tested again. Found light still will not come on, but control is responsive and sending voltage. I checked voltage at the socket and found its getting 120v, but thd contacts dont appear to be tight on the bulb. Ordering a new main harness since socket is wired into the harness. Office to schedule when part arrives. ; ordrng 1 W11713108 (Wiring Harness)"

Arrived onsite delivered product to the porch.

"Arrived on site unit 3135 for customer complaint of unit not starting cycle. Found harness broken at capacitor. I replaced harness and capacitor, ran full diagnostic test cycle, unit tested good. Parts used w11643701 and w11395618 no leaks after repair"

"Arrived on site to look at model WTW5015LW1 for customer complaint of unit not spinning the clothes dry. I found no error codes in diagnostic mode, ran complete diagnostic test cycle, found every component passed diagnostic tests and unit is working as designed. Instructed customer to wash like items with like items, make sure not to overload unit, and informed them there is nothing we can do if the clothes get out of balance which causes unit not spin properly. No parts installed."

"Arrived onsite and found unit with rear panel of oven cavity bubbling, cracking and peeling paint uniformly. Reported findings to Steve with techline. Case number 22673455. No recommendations for repair. Suggested to tchlinen that touch up is not suitable as it is a uniform coating failure and cannot be spot treated. Advised cuetomer to direct further questions to whirlpool customer care directly."

"WED9400SW2 Arrived on site for a dryer, not drying . On arrival, the client stated he didn't want any services he was purchasing a new dryer. No service done."

"Arrived onsit WRT541SZDM03 for no cool refrigerator 1304, determined unit is likely a lost charge from a cabinet leak, ordering sealed system parts and nitrogen to prove status or repair as able. No parts office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 Nitrogen (Nitrogen) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access port)"

"WFE550S0LZ3 Arrived on site from previous tech visit to install part. On arrival, the switch that needed to be replaced, I noticed a roach coming out of it. I stopped and started taking photos of the infestation. Then I notified the client that they have a roach infestation and someone will contact them. No work done. The client didn't sign.; O-emld tckt"

Arrived onsite for cavity light not working. Traced power and determined the door switch used was a 2 wire but this model requires a 3 wire switch to close the lighting circuit when the door is open replaced door switch with correct W11627522. Unit is now operating as designed. Advised customer on repair.

"Arrived on site for washing machine, not staying balance. On arrival, I confirmed the failure and found unit had not been leveled.When it was installed and after relevelling unit, I put a load of towels in and tested it and found no leaks and unit working as designed call complete."

WFW560CHW4 Arrived on site from previous tech visit to install parts. I installed ui control tested product is working as its designed with no water leaks visible from the main water supply.

"Arrived on site to test unit for not cooling properly, tested unit found FC and RC evaporator completely frozen over, do to a ongoing defrost issues with this unit, called tech line to document and get further guidance, after reviewing services history on this unit, whirlpool is not recommending and further repairs and unit is deemed non repairable Case#22672782, at this time job complete"

"Arrived on site to test unit for squeaky noise, tested unit found rear bearings rusted causing the noise, replaced all parts from repair kit (4392065) and tested unit is now running as designed job complete"

"Arrived on site for washer WTW5020SW0 with issue of lid locked and oil residue. Upon arrival, customer states that has to leave unit unplugged due to basket spinning continuously. I restored power to unit and confirmed. I was able to hit cancel to unlock lid but motor was still trying to run continuously. Was briefly able to get into diagnostics and there were no saved error codes. As far as leaking greas. I found capacitor is leaking. I replaced control W11742939 and capacitor W11395618. Test unit running a normal wash cycle and unit is operating as designed . No leaks present . Job complete Unit is now operating correctly."

"Arrived on site to apartment 4120 for refrigerator WRFF3236RZ00 with issue of water reservoir freezing. Upon arrival, inspected unit. Temperature setting is correct. I ran temperature test and get"

Arrived onsite for beeping. I found a F8E4 float pan error. Found the pan with water. Inspected the inner door and found some water spray occurring when lower washarm is working causing slow fill up on the float pan. I will be ordering the lower washarm and inner door bottom seal for replacement. Office to RS as a part is OOS. ; ordrng 1 W11664713 (Bottom door seal) and 1 W11814179 (Spray arm lower)

"Arrived on site for washer MHW8630HC0 with issue of error LF and not filling . Upon arrival , ran diagnostics and get error codes F8-E1 long fill, F5-E2 lock failure, F5-E3 unlock failure , and F0-E5 off balance load. Ran test cycle and completed correctly. I cleared error codes. I Ran a normal cycle with laundry. Unit fills and begins washing and during cycle at :39 minute mark, Lo Fl code appears. This is a stacked unit and will need a 2nd man to continue. Quoted $168.35 for parts and $419.98 for labor including a 2nd man fee totaling $588.33 before tax. I contacted landlord and is supposed to contact office with c.c information and to let us know if wants to proceed. Job complete. Office to collect service fee"

"Arrived on site for dishwasher MDB4949SKZ4 with issue of water remains in filter area. Upon arrival, inspected unit. There is some standing water in base of tub. I ran a drain cycle and unit drained but I heard a siphon sound. I found no high loop on drain hose. I redirected the hose to include a high loop. I test unit and is now draining correctly. Unit is operating as designed. No leaks present. Job complete"

"Arrived on site to inspect refrigerator KRMF536RPS01 with no lights and not making ice. Upon further inspection, I found the open door indicator on but all doors were closed. With all doors closed, the open door signal started beeping. When I went to place the unit in diagnostics, the unit jumped back out and went into normal operation mode. I placed it back into diagnostics and while testing, the UI glitched. I tested voltage to the unit and it was good. The customer advised that thenwater dispenser will dispense water on its own at any given time. Due to the failures, I removed and replaced the UI and hv control and retested the unit and it is operating as designed. The unit was cooling the entire time as well. No water leaks observed during service, job completed. W11753082, W11753078"

"Arrived on site for water remaining in softener chamber. Upon arrival, drawer assembly has already been replaced per service pointer. Only remaining solution is the cold dual water valve. Spoke with GC to replace part. Quoted customer $118.30 part, $40 labor plus tax totaling $171.36. Customer agreed. Proceeds to replace dual valve. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace WPW10006384 belt, W11481722 actuator and W11026785 motor. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

Arrived on site for knob not turning correctly. Upon arrival customer mentioned knob has some resistance when turning and its not smooth. Proceeded to inspect closer and found edge of console too tight to the back of the encoder causing the console and back of encoder to grind. Proceeded to replace W11781650 console. Tested unit and now unit is functioning as designed. No water leaks detected at this time

Arrived onsite for RF element not working. I found a scorch mark on the infinite switch. Replaced the infinite switch and then upon testing the element I found no continuity indicating the element needs replacement aswell. Replaced element and unit is now heating as designed. Call complete.

Arrived onsite for no heat. Upon arrival I confirmed no heat present. Went underneath and i found when I installed the harness I missed the terminal plug and it was just hanging inside the nut to the heater. I plugged the heater in and unit is now heating as designed. Call complete.

"Arrived on site for washer WTW4855HW3 with issue of lid not locking. Upon arrival, ran diagnostics and get error code F9-E1 long drain. I inspected unit and found some water in outer tub. Ran drain cycle and drain pump is not energizing. Need to replace harness. Ordering harness, drain pump and control . Office to reschedule ; ordrng 1 W11643701 (Harness) and 1 W11627413 (Control) and 1 W11399437 (Drain pump)"

"Arrived on site to test unit for not working properly, tested unit found all components working properly but customer stated that unit stops at 10 minutes and does not complete the spun cycle, inspected drain pump filter, found no restrictions, unit is not sudding up, high probability that the console is malfunctioning and defaulting to a no spin, quoted customer for console $273.70 and labor $239.99, customer accepted, replaced console and put unit through a quick cycle with no issues, unit is now running as designed collected $556.07 CC Auth# V43J9H, no leaks detected job complete"

"Arrived on site to test unit for not working properly, tested unit found it filled with water to the top, customer stated that she put it on rinse and spin and it filled with water and lost power, found unit has 120vac going to control but unit is unresponsive, tested drain pump and found it shorted, removed all water from unit, replaced pump (W10919003) and control (W11603810) and tested unit is now running as designed no leaks detected job complete"

"Arrived on site for a range AER6303MFS5 not heating properly. I tested 300 bake. Unit preheated to 358, cooled to 270 and heated to 330. Averaging 300. IIt also read the correct temp in diagnostics. Unit it heating as designed. $162.36 CC Auth# V43Y9U"

Arrived on site for a refrigerator WRF535SWHZ07 not making ice. I tried to force a harvest cycle but it was dead. I replaced the icemaker w11692144 and it immediately filled. Unit is operating as designed. No leaks detected while on site.

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for a refrigerator WRX735SDHZ00 not making ice. Found black dust that appeared to be metal in the ice bin. I jumped the fill valve and it didn't fill. I quoted 564.27 to replace the icemaker and dual valve. Customer declined. Collected service fee tr id3641493

Arrived on site for a range WFG525S0JS6 with abnormal flames. Found the flames would change randomly so I replaced the valve w11449506 and tested all burners. Unit is working as designed with no leaks detected while on site.