"Arrived on site for a microwave that is clicking. Inspected unit and work area. The customer showed me what was going on and swung the door closed to start a cycle. She advised that sometimes the unit will make a clicking sound when she closes the door and will not actually cook her food. Verified the customers complaint. The customer stated that whenever they push it on the door or tap the door, the unit will start working. I tested the unit by closing the unit manually and found it working every single time. When swinging in the door closed, found the unit, intermittently not making contact with the door switch. Gained access to the door switches and found all the switches making and breaking. Checked the interlock assembly and found no abnormalities to the interlock assembly. Checked the door and the cabinet for any abnormality and found nothing. I called Whirlpool Techline and spoke to Derek SR# 7737879716. He said that when the door gets swung shut, the door can bounce back a little bit the other way even at a hairline fracture causing issues with the door switches being engaged fully. He said the customer will need to firmly close the door and not swing it shut. He said to make no repairs at this time, and the unit is working as designed. Call complete."

"Arrived on site to install previously diagnosed parts to resolve non working washer. Retested and found lid lock not working. Replaced lid lock and control, and also found one of upper harness connectors was not connected. Reset and verified all working as designed. Repair completed."

"Arrived on site to diagnose refrigerator not dispensing water. Tested unit and found water just trickling out, with no real flow. Removed filter and tested again. Found unit flowing at a normal rate with no issues with filter removed. Advised maintenance to have the customer replace the filter and this should resolve all issue. Repair completed."

Arrived onsite for a dishwasher that is not spraying water inside the machine. I found proper voltage to the pump motor and it is not running. I replaced the sump and motor then tested the machine. All is working as designed. There were no water leaks present at the time of service. Call complete.

"Arrived on site to inspect washer noises. Upon further inspection, the customer advised the unit makes a loud screeching noise during spin cycle. I placed the unit in diagnostics showing no error codes and tested. I could not duplicate the noise. I tilted the unit back and found a large amount of gearcase oil on the rotor, clutch assembly, drain pump and all four side panels. I disassembled the unit and removed and replaced the gearcase, slider and clutch and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite for a washer not cleaning the clothes properly. I found the agitator had come loose and the dogs fell out. I reassembled the agitator correctly and installed it. I tested the machine and found it working as designed. There were no water leaks present at the time of service. Call complete.

Arrived to blow out cap tube with nitrogen. Replaced evaporator and blew through cap tube. Reassembled and pulled vacuum. Held and charged per spec. Tested and unit began cooling. Customer will monitor. Job complete

"Arrived on site for ongoing rc door gasket issues. Upon arrival, inspected unit and found gasket hanging. Tried to press gasket on, but liner has failed and cannot hold gasket correctly. Need to replace rc door. Ordering rc door. Office to reschedule ; ordrng 1 LW10636410 (Rc door)"

Arrived on site for not draining. Upon arrival ran diagnostics and there are no saved error codes. Ran a drain test and can hear drain energize but making a clicking sound. Found debris caught in drain pump. Cleared debris and test unit. Unit is operating as designed. No leaks present at this time. Job complete

"Arrived on site for not powering on. Unit is in shop. Inspected unit and is missing turntable, driver, and ring. Upon arrival test unit and is receiving correct voltage. Disassembled unit to inspect wiring. Found fuse is OL. Used my mini breaker to test unit. Unit heats cup of water correctly. Ordering fuse . Office to reschedule ; ordrng 1 W10138793 (Fuse)"

Arrived onsite for dryer leaking. On inspection found water built up in the vent hose took off the vent form the exhaust pipe and found serval oz of water in the pipe. I turn the vent over and a few more oz of water came out. I then did a air flow test on the unit and it failed. I disconnected the vent hose again and it passed the air flow test. Customer is going to clear the vent pipe of obstruction and monitor the water come out of the dryer. There is a water leak until the air flow issue is resolved.

Arrived on site to inspect bottom mount refrigerator noise. I ran test 3 in service test mode and found the damper motor clicking loudly. I am ordering the damper motor to resolve. No leaks observed during service. ; ordrng 1 WPW10196393 (Damper)

Arrived onsite for dishwasher not drying dishes properly. Upon arrival inspected unit. Ran diagnostics and found no stored errors. Ran auto test cycle and all components passed. Found all components functioning properly. Customer was using rinse aid. Unit is brand new and has only been used a few times. Notified customer that the tub needs time to cure and have the rinse aid take affect. Customer will continue best practices and monitor. Job complete

"Arrived on site to test unit for not unlocking, tested unit found control is locked and customer did not know how to unlock it, unlocked unit and explained to customer how its done and ran through diagnostics cycle, unit is running as designed, job completed"

"Arrived on site to test unit for water leak, tested unit found a hole in the plastic tub, will need to replace tub to fix issue, ordering tub office to reschedule ; ordrng 1 W10371566 (Outer tub)"

Arrived onsite and removed and replaced compressor and added uv drier and access port. Vacuumed system for 30 minutes and charged with 70g of r600a. Unit is now set up and operating as designed.

"Arrived onsite for refrigerator making noise. On inspection the unit makes noise when the rc doors are open then you close them and there is a rattling noise from the compressor. Gain access to the compressor and found that one of the bolts holding the compressor down was lose, tighten it up and the noise got quite but still there. On further inspection found a copper tube was on top of the compressor I moved it up about a half inch and the noise went away. The refrigerator is operating as designed"

On arrival verified leaking drain pump. New pump broken in box. Reordering and reschedule for 12/4. ; ordrng 1 W11611440 (Drain pump)

Arrived onsite for a dishwasher not filling with water. I found a stored F7E1 pump motor failure error. I found correct voltage to the pump motor but it is not running. I changed the sump and motor. I tested the machine in the diagnostics cycle. The machine completed the cycle working as designed. There were no water leaks present at the time of service. Call complete.

"Arrived on site ,replaced drain pump and dispenser draw . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site for loud noise. Ran diagnostics loud noise during icemaker fill diagnosed a defective valve,replaced valve ran diagnostics test icemaker filled with water loud noise no longer present. Did inform customer that its normal to hear valve energized while filling with water"

"Arrived onsite for a dishwasher making a tapping sound when the lower arm is in use. I found the arm hitting the float switch float. I removed the arm, timed it, and mounted it correctly. I tested the machine and the arm is no longer hitting the float and the machine sounds normal. Call complete."

Arrived onsite for a cooktop with a center burner that will not stay lit when set to simmer. Upon arrival I found that this was true. I adjusted the gas valve for the center burner and tested the unit and found the unit operating as designed.

"Arrived on site for a washing machine that has no power and a lid. Locked. Inspected unit and work area. Found the unit unplugged and plugged in the unit. Found no power at the control. Verified proper voltage and polarity. Going to the control. I unplugged the unit and checked resistance through the drain pump. Found 1.5 ohms of resistance, indicating a shorted pot drain pump. Found One of the transistors on the control head blown, causing the control to fail as well. Check resistance at the drain pump and confirm the same resistance. I called Whirlpool Techline and spoke to Drew SR# 7737881535. He advised to go ahead and replace both the drain pump and control. Replaced both parts and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete."

"WED6150PW0 Arrived for moisture within the drum. I found the vent tubing was crushed and preventing airflow and I corrected its routing. The unit is vented into the garage and I advised warmer and damper air could be drawn into the unit due to the HVAC system within the home. The customer will watch for further issue and if it persists, they will install a positive sealing vent cap."

"Arrived on site to test unit for long dry times, tested unit found unit is heating properly, ran vent test and it failed, showed customer vent test and advised to hire a professional to remove restrictions before running unit again to prevent any future damage, at this time job complete"

"Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the cabinet, and basket, and tested. The unit now operates as designed. No leaks observed during service."

Arrived on site to test unit for pitch noise when unit running. Test unit and didnt hear anything during testing. Customer had a video and can hear something like diverter turning. Advised customer to clean unit with vinegar to see if that takes care of the issue job complete.

"Arrived on site to inspect dryer not working. Upon further inspection, I found t(e unit plugged in and the interior light turns on when opening the door. I tested the outlet and its providing 123V and is wired correctly. I tested the unit and it failed to turn on. Disassembled the unit and removed and replaced the drive motor and retested using my,jumper wire in the door switch and the unit is operating as designed. I tested the main harness for continuity and it is good. I advised the customer of my repairs. Reassembled the unit and retested several times and it continues to operate as designed. No lint observed during service, job completed."

"Arrived on site to inspect dishwasher error codes. Upon further inspection, I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed. Customer advised the unit was showing F8E4 error code which is a leak. I opened the unit door,and found the door/tub gasket badly worn in the top left corner and beginning to wear in the top right corner (photos). I removed and replaced the gasket and tested door operations and it is sealing properly now. I removed the toeplate and inspected the float switch and drain pan and found water in the drain pan. Removed the pan and float and cleared the water from the pan. I removed and replaced the float switch as I could not get the water off of it. Retested and unit is operating as designed. No water leaks observed at the end of service, job completed."

Arrived onsite for a vent hood that is making noise when in use. Upon inspection I found that the was a piece of debris in the slower I removed it and tested the unit several times and found that the unit is now operating as designed.

Arrived on site for dishwasher not cleaning. Customer says it shows codes. Found f7e1. Found wash pump was not working. Replaced pump assembly. Verified operation. Call complete

Arrived on site to install previously ordered part. Upon arrival inspected unit and none of the ordered parts are the intended part. Removed part needed. Uploaded pictures on Sd. Also sent in pictures to parts department for research. Office to reschedule ; O-emld tckt

Arrived on site for leaking at bottom of Fc door. Upon arrival inspected unit and found base of Fc has a sheet of ice. Found drain pan frozen over. Removed rear panel to access drain tube. Found drain tube is clogged. Cleared drain tube and removed ice. Unit is operating as designed. Job complete. 184.01 c.c autho #H3MH99

Arrived on site to diagnose refrigerator throwing P0 error code. On arrival customer said he decided to replace the unit since he had many service calls prior and no longer needs service. Call completed.

Arrived on site to replace hinges and grates. Test unit and unit test good job complete.

"Arrived on site and replaced previously diagnosed gearcase, slider, rotor and clutch. Unable to fully test as unit did not have water supplied. Job complete."

"Arrived on site to inspect refrigerator not dispensing water or ice. Upon further inspection, I tested the water dispenser and could hear the valve energizing, but not dispensing water. I tested the ice maker and got the same results. I pulled the unit out and tested the incoming water supply and it is good. When I went to replace the inlet valve, I found the part sent with me today was the incorrect part. I checked the model number and found the model number on the unit did not match the number on the ticket. Corrected the model number on the ticket and ordering the valve and HV control and scheduled return service for 11/29/23. No water leaks observed during service. ; ordrng 1 W11645245 (Inlet valve) and 1 W11558182 (HV control)"

"Arrived on site to inspect venthood pellets falling from the filters. Upon further inspection, the customer showed me how the carbon filters that are attached to the blower assembly are falling out. I found the carbon filters had been melted at some point due to excessive flames on the cooktop (photos). I advised the customer that the carbon filters are only to be used if the unit does not vent outside and due to this unit venting outside and the screened filters being dirty; when the customer was using the cooktop, the flame was too high and the venthood sucked the flames up into the blower assembly and melted the filters. I removed the filters and recommended that the customer throw them away as they are of no use in their condition. I tested the unit and it is operating and venting as designed. No repairs needed at this time, job completed."

"WFG320M0MS0 Arrived to inspect gas leak. I found the issue was that only one side of the bake tube would light, due to an incorrectly adjusted air shutter, and the other side that would not light was allowing unburnt gas to flow, creating the odor issue. After correcting the air shutter setting, the issue was resolved and the raw gas odor and incorrect burn, were corrected. No gas leaks detected during service. Contacted the Safety Team and advised of my findings. SR# 7737774609"

"Arrived onsite for a refrigerator with the compressor turning on and off, fast ice freezes the lines, and the drawer will not close. I ran the compressor and condenser fan test finding all working as designed and the sounds were normal. I ran the dampener test and it sounds normal. I ran the evaporator fan and the customer stated that sounded the closest to the noise they had heard but stated it was muck louder. I started and stopped the fan multiple times and it ramped up and sounded normal at this time. I tested the ice box thermistor, the ice level sensors, and the icemaker fan. All checked good and worked as designed. The ice bucket was about an inch from being full. I put the unit back in operating mode and set the unit to max ice. I found the fan working as designed. I found no air leaks at this time. The customer wasnt sure if the dispenser works when the unit stop making ice. I gave the customer a few things to watch and check if it happens again to narrow down what the issue could be. The customer will also tape the noise if it happened again. I found the deli drawer opening up about a 1/2 inch after it is closed because the refrigerator is not level and low in the front. I was unable to get the refrigerator as high as it needed to be in the front because the cabinet doors above it would hit the refrigerator doors and not open. I set the front as high as possible and it did improve the deli drawer. The customer said they would live with however it works because they dont want to raise the cabinet. At this time all is working as designed. Call complete."

"Arrived on site to inspect cooktop burner flame not staying on. Upon further inspection, I tested all burners and found all burners operating as designed except the middle burner. When turning the middle burner to simmer, the flame goes out. I cleaned the orifices and retested and it continued to fail. I removed and replaced the middle burner valve and retested and unit is operating as designed. I verified no leaks in the gas line connections using liquid gas leak detector. No gas leaks detected during service, job completed."

"Arrived on site ,replaced control and harness . Ran diagnostics all checked normal. No water leaks detected at this time. Job complete"

"Arrived on site to inspect top load washer. The customer informed me the unit runs out of balance and the clothes arent spinning out. I found the gearcase leaking oil again. I also found the suspension worn out. I removed and replaced the gearcase, slider, and suspension. I tested and found the unit now operates as designed. No leaks observed during service."

"Arrived onsite for a MW that has no power. Upon arrival I found that the unit had no power but there was power at the outlet and the polarity was good. I replaced the the fuse and it immediately popped when I plugged the unit in. I am ordering the interlocks, filter and fuses. And set return for the 11/3023; ordrng 1 W11551558 (INTERLOCK) and 1 W11551761 (INTERLOCK) and 1 W10422269 (FILTER) and 2 W10138793 (FUSE-THRML)s"

"WFE320M0JS3 Arrived to inspect crack in glass. I found the issue was a surface scratch and not a full crack within the ceramic. I advised the customer it is deemed by the manufacturer as a cosmetic defect and would not be covered. Otherwise, the unit was fully functional."

Arrived on site for refrigerator not dispensing water and not making ice. Cycled icemaker and confirmed icemaker is good and cycles. Water working at this time. Replaced dual valve as precaution. Verified operation. Call complete.

Arrived on site to test unit for F1E1. Called Techline and test unit with tehcliine and they want us to replace both boards at the same time. Cant find the second board on the parts breakdown so we will need to research the part. Office to reschedule Sr#7737846282; ordrng 1 Controlresearch (Control research)

Arrived on site to inspect range door. The front panel came loose. I installed more double sided tape and tested. The unit now operates as designed. No gas leaks detected during service.

Arrived on site to test unit for display showing lost power. Found customer not connected to Wi-Fi for the new software update. Advised customer to connect to Wi-Fi to get the new update for console. Job complete.

On arrival verified complaint of noise. Customer described it as a turkey gobble. Ran test 3 and replicated the noise. It is the damper motor.replaced WPW10479155 and noise stopped. Operational test good job complete no leaks detected during service.; schdld next appmnt for 11/29 WED !

Arrived on site to test unit for fans running. Test unit and found burned and shorted relay on board. Called safety and they said due to the age they wouldnt give parts to fix. Customer will look at his options to buy new one. Job complete. Safety SR#7737693638

Arrived on site for cooktop glass with bubbles. On inspection I can see imperfections in the glass not sure they are air bubbles. Customer use ginger and lemon to clean the glass top I took pictures of the pots and pans he use on the glass top. Ordering another glass cooktop.; ordrng 1 W11541089 (Glass cooktop)

On arrival verified complaint of not drying dishes. Dishes are still wet when cycle is done. Ran diag cycle and found no error codes. Customer is using rinse aid. Ran component test and all components activated including heater. Unit is operating as designed. Advised customer some moisture left in unit is normal. Job complete. Operational test good. No leaks detected during service.

On arrival verified complaint of no water disp for fab soft. Replaced main and UI. Verified wires are hooked up correctly at ACU. Ran prescribed test by TL and fab soft diluted slightly but not dispensing during drain and spin with extra rinse. Called TL provided TL number SR7737775885 spoke to Steve. Steve stated to replace the cold water valve. Neither valve are in my. Truck. Rescheduled for 11/30 for return. Customer has an orange voltage checker belonging to SS for pick up on return.; schdld next appmnt for 11/30 THU !

Arrived on site to diagnose door with issues closing on freezer side. Tested unit and confirmed door doesn't want to stay closed. I attempted to replace the gasket and found the included gasket was 1 inch too short for the door. Corrected model number and reordered gasket. Will follow up with customer to get gasket installed. ; ordrng 1 WPW10136734 (Door gasket)

Arrived on site and replaced previously diagnosed evap. Vacuumed system and found restriction on low side. Ran nitrogen through system till restriction was removed. Vacuumed system and held pressures for 20mins. Charged to specs with 56g r600a. Unit now working as designed. Job complete.

"Arrived on site for a refrigerator that is not dispensing water or ice. Inspected unit and work area. The customer advised they had a few instances where the unit would not dispense water. She advised that since she called in, the unit has been working properly, but shes also has issues with her water filter showing that it needs to be replaced after only having the filter for less than 30 days. I did ask the customer about their water supply and she did said that they do have hard water. I asked the customer how often they used their water. She advised that she uses it fairly frequently and they have two ice-makers. I explained that this unit goes off of time that the water filter was last replaced, as well as water usage. I advised that it is all due to programming and if they are using consistent water, especially with hard water, and may be causing their filters to go out prematurely. I tested the unit in diagnostics and found all tests working and operating as designed. I checked the door for any signs of indentation from the door switch and found an indentation. Use the plastic square to fix the positioning of the door switch on the left hand door. Tested the unit several times and the unit is working and operating as designed. Call complete."

Arrived on site for refrigerator vent behind deli drawer freezing. So drawer will not close properly and does not seal. Icemachine stopped. Replaced seal. Replaced evaporator cover with permagum to seal. New gasket tore. Will need new gasket. ; ordrng 1 W10407212 (Gasket)

Arrived onsite for dishwasher not drying. On inspection found the heating element ohmed out 9m ohms. Replaced the heating element and retested. The heating element is working now. 7.8 amps. The unit is operating as designed and no water leaks detected during service.F7E1 FE

Arrived on site to inspect electric cooktop. The back right element is not heating in the middle. I found the back right element broken. I removed and replaced the back right element and tested. The unit now operates as designed.

Arrived onsite for short cycling of washer. Found unit had been reinstalled into a renovated laundry room and the hoses had been reversed and the drain hose was stuffed a few feet into the standpipe. Error codes of lo flow and over hot water temp. Corrected apparent issues. Leveled unit and calibrated. All checks good. Advised customer on findings and repairs.

"Arrived onsite for unit lights not functioning. Inspected and found incoming 120 and 15 vdc out from led driver module. Found no voltage through light harness. Spoke with SW , sent pics of harness. Office to reschedule ; ordrng 1 W11282989 (LED driver) and 1 Partsresearch (LED harness)"

Arrived on site for washer making a loud grinding noise during spin. Upi. Arrival found no errors in diagnostics. Inspected gearcase area. Found rotor screw loose causing rotor to slip down and not make contact with slider. Replaced slider and screw and tested unit. Found no leaks and washer working as designed call complete

On arrival verified complaint of F1E0. This is an internal board failure. On visual check of board found active pest issue. Documented with TL Nate . Will need to call trade care for documentation as well. ; schdld next appmnt for 11/22 WED AM

Arrived on site to replace console. Found new console damaged. Ordering console again ; ordrng 1 W11620706 (Console)

"Arrived on site for unit not powering on. Found water in bin and unit not powering on diagnosed a defective pump,cleared out water,replaced pump ran water through unit pump drained water checked tubing and connections no leaks. Unit passed all other diagnostic test. ; used 1 W11539855 (Pump) from stock"

Arrived onsite for MW that seem to not be operating properly. Upon arrived I tested the unit and found that the unit is operating as designed. I did go over how to use the unit with the customer.

Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good job complete

Arrived on site for a dryer that is not heating. Inspected unit and work area. Did confirm the customers complaint and checked voltage and polarity. Found proper voltage and polarity coming from the wall. Gained access underneath and checked the heater. Found the heater open. Replaced the heater and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site for washer being loose.found the agitator was not on properly. Removed agitator and properly secured. Ran diagnostics. All components pass. Call complete. 162.36 Auth code: KU9943

"Arrived on site for refrigerator making a loud noise, on arrival I found refrigerator not making any noise, removed back panel and as so as I touched condenser fan housing it it against fan and started making noise. Found on leg was it level. Reset. Recommend new condenser fan blade, motor, and housing. Advised customer we will call once parts arrive. ; ordrng 1 W11127829 (Condenser motor) and 1 W11193484 (Fan blade) and 1 W11438498 (Bracket)"

"Arrived on site for a washing machine that is leaking. Inspected unit and work area. The customer advised that the unit did leak intermittently, but was usually a few drops at a time and not a heavy flow. Checked the gasket and found the gasket fully intact. Found a bunch of dog hair stuck against the door on the bottom side creating an issue with the seal around the bottom side of the gasket. Remove the dog care and check the rest of the bellow. Found no issues with the bellow. I tested the unit in a normal water wash cycle and found water coming up against the gasket and not dripping. The main reason why they called was due to certain cycles, not spinning out the rest of the clothes. He advised that on the normal cycle, the unit will not spin thoroughly. He said that on heavy duty, the unit would finish out properly. Checked the spin settings on the normal/regular cycle and found the spin turned off. Did advise the customer that if the span is turned off, the unit will not go into the final spin. Whenever they use some care guide in the unit is working and operating as designed. Call complete."

Arrived on site to test unit for noises. Ran unit for 30mins and was unable to replicate issues. Found sound dampening pads installed on last visit still working properly. No signs of any loose components. Whirlpool Techline not recommending any repairs at this time. Job complete. SR#7737843121

"Arrived onsite and found unit operating with failed knob. Replaced the knob. All checks good, advised on repair."

"Arrived on site to inspect dishwasher dispenser not working. Upon further inspection, the customer handed me a spring that was found in the dishwasher tub and showed me the dispenser door does not open on its own. I advised the customer that the spring goes to the dispenser door. They were in the process of washing their dishes in the unit and it is operating as designed except,for the dispenser. I am ordering the dispenser and CNOTE-SCHEDULE FOR AM and scheduled return service for 11/29/23 AM. No water leaks observed during service. ; ordrng 1 W10861000 (Dispenser)"

"Arrived on site to test unit for flames being too high and unable to simmer. Adjusted flame height, unit now working as designed. Job complete."

Arrived on site for dead washer . Found ui dead . Replaced ui and unit lit up . Ran diagnostics and got UI error code . Unit passed calibration and test wash . No other issues found . Job compete .

Arrived on site for a washing machine that is making a grinding sound when the unit fills with water. Inspected unit and work area. The customer showed me exactly what was going on and I did confirm that the customers water valve was making the sound. Removed the water supply and found the cold water valve clogged causing the sound. Replaced the water valve and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site for washer causing a burning smell when in use per customer on arrival. Upon arrival found no errors in diagnostics. Found belt was worn down along with cam causing smell. Rescheduled customer for 11/30/23 to complete repairs with new cam and belt; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt)

"Arrived onsite for unit turntable not turning. Exposed motor and found no voltage to motor. Ohmed motor and recorded 4.5k ohm. Exposed control and recorded 7-10 vac from control. Replaced control but still have no voltage to motor. Suspected breakdown in harness. Spoke to SW and recommended ordering Control, Ui, and harness. Recommend Sending LC. Parts research on motor wiring harness. Office to reschedule ; ordrng 1 W11325786 (Control) and 1 W11600634 (Panel) and 1 Partsresearch (Motor harnes) and 1 2hr (2 hr)"

Arrived on site for washer not going into wash cycle . Ran diagnostics and during agitation and spin unit makein a lot of ratcheting noise . Found sleeve on slider had shifted place . Replaced shifter . Ran diagnostics again . All checked normal. No water leaks detected at this time. Job complete

"WRS555SIHZ00 Arrived to inspect no water or ice. I found the water had been turned off prior to the customer moving in and I corrected the issue, after flushing a large amount of debris from the supply line. I verified both dispenser and ice maker fill. No leaks observed during service."

"Arrived on site to install previously ordered parts. Replaced timer W11685947, knob W11675852, drum W10899578, and repair kit 4392067. Test unit and is operating as designed. Job complete"

"Arrived on site to follow up on dryer making excessive noise. I confirmed a loud consistent rumbling sound from the unit. Diassembled and traced the noise to the blower housing, which was rumbling at the current angle. I bent the housing forward away from the motor and eliminated most of the noise. Reassembled and verified noise is still gone. If noise returns the recommended repair is to replace the blower housing, wheel, motor bracket, and floor plate. Call complete."

Arrived onsite for a laundry center that will not spinning out the the clothes properly. Upon inspection I found that the unit was off balance which can cause this condition but all other components where in good condition. I leveled the unit and tested the unit and found the the unit is no longer off balance. And the unit spun out the clothes that where in the unit properly this time.

"Arrived on site to replace previously diagnosed control and display board, replaced parts but light in the oven are not working, inspected bulbs and found them bad, got authorization to replace socket assembly, replaced and tested , u it is now running as designed, job complete"

"Arrived on site to inspect unit for being to loud during operations. Upon closer inspection found front of tub was close to front wall of unit and is unbalanced. Also found error code f0e7 when running through diagnostics. Raised legs to help balance the unit. Tested unit, unit is running as intended. Job complete."

Arrived on site to inspect unit for damaged door. Replaced outer glass. Unit working as designed. Job complete.

"Arrived on site for not powering on, upon arrival,test polarity and is good. Found failed fuse. Replaced fuseWP3392519. Test unit and operates as designed. Job complete"

"Arrived on site to test unit for low ice production, tested unit found ice it thin, checked the settings and it is set to thin, set cubes to normal and tested, unit is now running as designed, job complete"

Arrived on site for frost build up in freezer. Also found drain tube frozen over . Steamed out evap. Replaced control.no water leaks detected at this time

"Arrived on site for no ice. Found bin thermistor harness not fully inserted from housing,adjusted housing,reconnected harness ran diagnostics found weak water flow customer is going to have filters replaced."

Arrived on site to inspect dishwasher. The customer informed me the unit will stop in the middle of a cycle the Display will flash and when the door is opened and closed it will drain and cancel. I put the unit into diagnostics and found no stored error codes. I ran a test cycle and found it running properly. I ran a normal customer cycle and found it running properly until I opened and closed the door. The display blinks an alarm sounds and it drains and cancels. There is a software issue in the UI. I am ordering the Ui to resolve. Office to order parts and schedule service. No leaks observed during service. ; ordrng 1 W11659652 (UI) and 1 W11545764 (Float switch)

"Arrived on site to test unit for squeaking noise, tested unit found belt completely shredded, replaced all parts from repair kit and tested, unit is now running as designed, job completed"

Arrived on site to replace console. Replaced console test unit and unit test good job complete.

Arrived onsite for dryer not level. On inspection the installer did not adjust the feet to level the unit out. I adjusted the feet so the unit would not rock back and forth. The unit is level now.

"Arrived on site for door handle issues. Found screw hole on door defective,set screw slides in and out of hole ordering a new door; ordrng 1 W11436604 (R hand door) and 1 W10876598 (Nameplate)"

"Arrived on site for a defective compressor. Replaced compressor assembly,vacuumed system down with sealed system exposed recharged system pressures held ran compressor test good pressure good frost formation on evaporator plate. Reassembled unit ran diagnostics checked all water lines and tubing connections no leaks unit passed all diagnostic test."

Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the switch harness and tested. The unit now operates as designed. No gas leaks detected during service.