We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGW06
Near West Lake Hills, TX 78746
Luis
Job Details: 05/30/2022
"arrived on site for no ice. Found ice build up on bail arm,removed cover,removed ice adjusted icemaker and harness ran icemaker through a cycle passed dumped ice,ran fill test passed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET22DQRDW01
Near San Marcos, TX 78666
Andrey
Job Details: 05/30/2022
"Arrived on site to test unit for not cooling, tested unit found FC is cooling good with fan running, damper is closed, tried opening in knob just spinning but not opening, returning air vents are also frozen shut, will need diffuser assembly, knob air control, connecting rod, thermostat and a complete defrost of unit, most parts are no longer available, with out the parts the repair cant be done, if parts are located then follow up is required ; ordrng 1 2157253 (Diffuser assembly) and 1 1123394 (Thermostat) and 1 1105460 (Connecting rod) and 1 2174827 (Knob air control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY04
Near Cedar Park, TX 78613
Gerry C
Job Details: 05/30/2022
"Arrived to inspect cooling issue. I found signs of a leak at the dye drier and removed and replaced the drier and compressor. During vacuum, the unit would not fully vacuum and I found the capillary tube at the RC evaporator making an audible hiss as it would loose vacuum, due to capillary tube failure within the chassis. The mfg tech line was not open and we will have to contact them to report finding tomorrow. I shut the water supply off to the unit and Left it unplugged after reassembly. No leaks observed during service. ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Volente, TX 78641
Gerry C
Job Details: 05/30/2022
"Arrived to inspect heater element bushings. I found the copper bushings were completely corroded and I advised the CX to refrain from any further use, until the repair can be made. Office to order element and service per Technical Service Pointer #: W11540964. Special Project code S17304. No water supply leaks observed during service. Office to contact the CX to arrange return service. ; O-emld tckt"
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near Leander, TX 78641
Kimo
Job Details: 05/30/2022
Arrived onsite for range oven not heating properly. Upon inspection I found that the control was getting good voltage but no voltage out to the bake element at the connector. I found elements good. I also found damage to the main harness; ordrng 1 W11188459 (HARNS-WIRE)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Austin, TX 78753
Matthew
Job Details: 05/30/2022
"Arrived onsite for refrigerator not cooling in both sections. Upon arrival found both compartments room temperature. No cooling at all. Exposed compressor compartment and found compressor hot to the touch and amp draw at .4 amps. Called SW, unit is having ss issues. Unit is R600. Will need ss repair . Compressor Suction side 8.4mm/6.9mm, discharge 7.2mm/4.5mm, process stub 5.7mm. Evaporator- 9mm/8mm, cap 3.9mm/1.8mm. Ordering compressor, lokrings, evaporator, dye dryer, and process stub. Spoke with SW and PR. Took measurements of tubes. Ordering parts as indicated. Office to reschedule ; ordrng 1 Partsresearch"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Liberty Hill, TX 78642
Kimo
Job Details: 05/30/2022
"Arrived onsite for dishwasher not dispensing water properly. Upon inspection I found that the water tube had a pin hole leak. I am ordering 1x tube return with valve, water inlet valve, and the housing. Returning tech to replace these due to possible clog due to new structure in area. Office to reschedule. ; ordrng 1 W11482025 (VALVE) and 1 W11579166 (TUBE-WATER)"
We serviced a
GE MICROWAVE
Model JVM1850SM4SS
Near Austin, TX 78748
Leonardo
Job Details: 05/30/2022
Arrived on site to test unit for unit not heating and display not working. Test unit and found and switches and magnetron capacitor and diode. Also found bad control board. Cant see display dont know what time your putting. Ordering new parts office to reschedule ; ordrng 1 WB27X11070 (Control board) and 2 WB24X829 (Switches)s and 1 WB24X830 (Switch)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
Matthew
Job Details: 05/30/2022
"Arrived onsite for range with error code F1E2. Upon arrival unit was powered down from breaker. Powered unit and tested. Cooktop components are functioning and bake components are functioning. Ran diagnostics and found stored error code F1E2 internal board failure. Customer stated unit would turn itself on automatically. When idle, the broil element would kick on and start heating. Due to internal board failure and symptoms, ordering main board. Left power off for safety.; ordrng 1 W10894098 (Control board)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Cedar Park, TX 78613
Scott
Job Details: 05/30/2022
Arrived on site for dishwasher flashing float switch error . Found standing water in float tray . Ran diagnostics and found water leaking from inlet assembly. Ordering assembly. Call to set return ; ordrng 1 W11535094 (Water inlet)
We serviced a
KENMORE DRYER
Model 110.7682269
Near Cedar Park, TX 78613
Scott
Job Details: 05/30/2022
"Arrived on site for dryer not shutting off at end of cycle . Found timer sticking in on position . Will need timer
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cedar Park, TX 78613
Scott
Job Details: 05/30/2022
Arrived on site lights out and not dispensing water or ice . Door harness and ui connections look normal. Ui responds to commands but will not activate dispensing . Ran door switch test test indicates that door is always open. No water leaks detected at time . Call to set return ; ordrng 2 W10847850 (Fresh switches)s and 1 W10847855 (FZ switch) and 2 W10847852 (Deli switch)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78717
Scott
Job Details: 05/30/2022
"Arrived on site for fridge not dispensing ice . Found ice clumped up in bin and coupler teeth on door side broken off and cute pice failed . Looks like icemaker has been dripping . Ordering bin , coupler ,IM, chute , valve . Call to set return ; ordrng 1 W11573761 (Cute) and 1 2220458 (Coupler bottom) and 1 W10341320 (Valve)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR/AA08
Near Killeen, TX 76542
Tyler
Job Details: 05/30/2022
"Arrived on site for refrigerator not making ice, or dispensing water properly. Upon arrival confirmed issue. Found ice bucket unremoveable. Also found dispenser intermittent when dispensing. Also saw signs of water droplets(from air leak) above bucket area. Informed customer unit would need to be defrosted for at least 24hrs prior to finishing diagnostics. Office will need to reschedule once availability of parts and defrost together are known.will need all previously ordered and need to order parts sent back ; ordrng 1 Cnote (Needs ahs autho) and 1 DA62-04027C (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS00
Near Austin, TX 78749
Luis
Job Details: 05/30/2022
"Arrived on site for water leaking. Pulled unit out from enclosure found water leaking from supply line to house valve,used a new water line with a coupling,turned on water source no leaks,tested dispenser no leaks at connections reinstalled unit; ordrng 1 8212547RP (Water line), used 1 WPW10334458 (Connector) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80M9550UG\AA
Near Nolanville, TX 76559
Tyler
Job Details: 05/30/2022
Arrived on site for dishwasher needing previously diagnosed drain motor. After replacing motor found all noise gone during drain cycle but noise still present at beginning of cycle. Found diverter motor failing under load of gears and spray arm asm.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Killeen, TX 76549
Tyler
Job Details: 05/30/2022
"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. After further inspection found unit temps at 40/-3 with temps not set correc in Celsius settings. Found no signs of defrost issue or other failures. Found fill tube heater still stuck in door and unremoverable. Informed customer office would reschedule once availability of previously order parts like door, etc and other parts needed for repairs are know.; ordrng 1 W11227915 (Bella ui) and 1 W11490564 (Valve) and 1 W11026493 (Ice maker)"
We serviced a
SAMSUNG WASHER
Model WV55M9600AV/A5
Near New Braunfels, TX 78132
Andrew
Job Details: 05/30/2022
Arrived on site to test unit for not responding. Recommend replacing console. Office to reschedule. ; ordrng 1 DC97-20095A (Console)
We serviced a
GE DISHWASHER
Model GDF520PGJ2WW
Near Spicewood, TX 78669
Brandon
Job Details: 05/30/2022
"Arrived onsite for customer complaint of unit not powering on, found loose connection at control from harness. Ordering control and harness. ; ordrng 1 WD21X23559 (Harness) and 1 WD21X23096 (Control)"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Temple, TX 76502
Jonathan M
Job Details: 05/30/2022
"Arrived on site for a washing machine that will not start a cycle. Inspected unit and work area. Confirm the customers complaint and found out that door lock would not unlock the lead. One of the units are diagnostics and found an F1 E1 (Main control fault) error code. Checked my loads and found the drain pump had shorted out (registering 2.3 ohms of resistance) and will need replacement as well. Did not have the drain pump on hand due to it being an out of stock and PSP item; ordrng 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL MICROWAVE
Model GM8155XJB0
Near Round Rock, TX 78681
David S
Job Details: 05/30/2022
"Arrived on site for microwave not heating. I spoke to the customer and found out it turns on, the convection works but the microwave wont heat. The customer already had the unit out of the cabinet with the cover off. I checked the fuse and found it open, the customer provided a fuse. I checked the magnetron and found it shorted to chassis. The capacitor read correctly. I checked the switches and found the middle switch not changing positions. I am ordering the switch; ordrng 1 4392027 (Middle micro switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Leander, TX 78641
David S
Job Details: 05/30/2022
"Arrived on site for fridge making a loud buzzing noise. The customer played a video of the noise to me, it sounded like the compressor. I gained access to the compressor and found it wasnt hot to the touch but it is pulling 1.5 amps continually. I checked temp in the freezer and found it a 0. I found the condenser clean and the fan running. I am ordering a sealed system to replace the compressor. The office will reschedule.; ordrng 1 W10507884 (Compressor) and 1 W11536253 (Evaporator fc) and 1 Uvdryer (Uv dryer) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Leander, TX 78641
David S
Job Details: 05/30/2022
Arrived on site for dishwasher leaking. I inspected the unit and work area. The customer showed me a video of the leak location. I gained access to the interior of the door and found the vent leaking; ordrng 1 W11112070 (Deflector) and 1 WPW10428211 (Vent) and 1 WP8269259 (Gasket)
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HN1
Near Leander, TX 78641
David S
Job Details: 05/30/2022
"Arrived on site for microwave door separating, and the micr not heating properly. I inspected the unit and work area. I found the door separating and not sealing properly. I am ordering a new door. The office will reschedule when we have eta on the part.; ordrng 1 W11186017 (Door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Round Rock, TX 78665
Wesley
Job Details: 05/30/2022
"Arrived onsite and installed hv board to repair, but symptom persisted in the exact same manor. Advised customer the only other related issue could be pointing to the Orion board which had not arrived yet. Scheduled return to install the Orion board Friday. Customer requesting sooner service if possible. ; ordrng 1 W11164517 (Orion)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Marble Falls, TX 78654
Vincent
Job Details: 05/30/2022
"Arrived on site to inspect refrigerator, inspected unit and work area. CX complaint when dispensing water would drip some water after she would stop pressing button for water. Will need new water valve. Office to reschedule to return when parts are available. No leaks observed during service. ; ordrng 1 W11579561 (Triple water valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Canyon Lake, TX 78133
Andrey
Job Details: 05/30/2022
"Arrived on site to test unit for no cool in RC, tested unit found gasket has failed in two corners (pictures provided ) causing air penetration into RC causing condensation buildup icing up air vents,recommend replacing FC and RC gaskets, RC thermistor, ordering parts office to reschedule ; ordrng 1 W10741118 (Fc gasket) and 1 W10860480 (RC gasket)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF9A
Near Georgetown, TX 78633
Lou
Job Details: 05/30/2022
"Arrived on site to inspect refrigerator not making ice and water not dispensing. Upon further inspection, the customer advised that they recently replaced the water filter and the dispenser paddle/door is broken. I found the digits on the UI are missing (photo). I removed the UI and dispenser module and found the paddle arm is broken (photo). I placed the unit in diagnostics and tested the ice maker and found the tray will harvest, bu no water is coming in and I can hear the valve humming; ordrng 1 242270102 (Dispenser module) and 1 5304527930 (User interface)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PEBA
Near Round Rock, TX 78664
Wesley
Job Details: 05/30/2022
Arrived onsite for not producing ice again and found fill tube frozen. Valve is operating properly. Ordering fill tube kit and tape. ; ordrng 1 241920106 (Fill tube kit) and 3 P5304436417s
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ2
Near Leander, TX 78641
Kimo
Job Details: 05/30/2022
Arrived onsite for range not working on their right side. Upon inspection I found the there was range to the main harness. And the 2 right side infinite switches. I am ordering the 2 switches and the harness. Office to reschedule. I left unit unplugged to avoid fire hazard.; ordrng 1 W10857622 (I-switch) and 1 W10911303 (SWITCH-INF) and 1 W11454270 (HARNS-WIRE)
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Austin, TX 78753
Matthew
Job Details: 05/30/2022
Arrived onsite for range oven function not operating. Upon arrival found no display on unit. Pulled unit for inspection. Found burned wire harness and loss of 120vac. Will need to replace main wire harness and test unit ; ordrng 1 W11458879 (Wire harness)
We serviced a
WHIRLPOOL RANGE
Model KFDC506JSS01
Near Austin, TX 78737
Leonardo
Job Details: 05/30/2022
Arrived on site to test unit for center rear burner not igniting. Test unit and found igniter will work sometimes and sometimes it wont. Found bad module ordering new module and also found damaged gliding rack. Ordering new rack office to reschedule 2 hour job ; ordrng 1 W11319687 (Spark module) and 1 W11496903 (Sliding rack) and 1 2hourjob (2 hour job)
We serviced a
KITCHENAID MICROWAVE
Model KBMC140HSS05
Near Driftwood, TX 78619
Kevin
Job Details: 05/30/2022
Arrived on site and inspected microwave and found it is installed 5 feet off the floor microwave needs to be uninstalled so multiple panels can be removed in order to access cavity lightbulb. Will also need o bring back oven dolly with table board to support microwave. The second technician will be needed to be approved by American home shield.; ordrng 1 WP9760588 (Lights transformer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Austin, TX 78756
Luis
Job Details: 05/30/2022
"Arrived on site for no ice. Ran diagnostics,optics passed,ice box fan powered on,E5 error code defective thermistor on icemaker,ran fill test failed ordering a new icemaker and heater. ; ordrng 1 W11483245 (Icemaker) and 1 W11087201 (Heater)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Kyle, TX 78640
Kevin
Job Details: 05/30/2022
"Arrived on site and found control panel is unresponsive, and washer will not enter a diagnostic cycle. Control panel and control board will be needed to correct washer. Also customer will provide proof of purchase, they need to get a copy from Lowes showing that the washer is in warranty. They are aware that no repair can be done until proof of purchase is shown; ordrng 1 W11478526 (Ui) and 1 W11419171 (Control)"
We serviced a
GE RANGE
Model JGP933SEK2SS
Near Buda, TX 78610
Leonardo
Job Details: 05/30/2022
Arrived on site to test unit for igniters igniting even when unit is off. Ordering new switch harness and module office to reschedule ; ordrng 1 WB18T10339 (Switch harness) and 1 WB13T10046 (Spark module)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Andice, TX 78628
Kimo
Job Details: 05/27/2022
Arrived onsite to replace damaged console and found the the door was damaged too will need door to complete. Ordering 1x door. Office to reschedule.; ordrng 1 W11173813 (DOOR/MW)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR
Near Georgetown, TX 78633
Lou
Job Details: 05/27/2022
"Arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, I found the ice bin stuck in the ice maker housing and the customer had attempted to remove the bin. Using my steamer, I was able to get the bin freed up and found a large a,out of ice built up inside. I removed the remaining ice and found service pointer #ASC20170602002 which states to replace the ice maker, auger motor assembly, install a Y clip kit and seal the housing with silicone. ; ordrng 2 WP482338 (White silicone)s and 1 DA82-02367A (Y clip kit) and 1 DA97-15217D (Ice maker)"
We serviced a
LG REFRIGERATOR
Model LMXS30776S/03
Near Georgetown, TX 78633
Lou
Job Details: 05/27/2022
"Arrived on site to inspect refrigerator error codes. Upon further inspection, I found the UI display showing E FF error code-freezer fan error. I disassembled the freezer section and found ice on the evaporator cover. I attempted to remove the ice and the cover and due to the amount of ice, I was unable to get the cover off. I recommended that the customer reschedule and 24 hours prior to my return, they unplug the unit and allow it to defrost. No water leaks observed during service.; ordrng 1 ABA72913421 (Motor,bracket assembly)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Liberty Hill, TX 78642
Kimo
Job Details: 05/27/2022
Arrived onsite to install previously diagnosed pat. Upon arrival I installed new control and tested broil and found that the broil element didnt come on. I checked for voltage at the element and found none I checked continuity in between the element and the control and found none. I am ordering 1x main harness and elements just in case. Recommend 07/08/22; ordrng 1 W11458883 (Harness) and 1 W10856603 (Broil element) and 1 WP9755770 (Bake element)
We serviced a
GE DISHWASHER
Model GDT535PSJ2SS
Near New Braunfels, TX 78130
Andrew
Job Details: 05/27/2022
Arrived on site to test unit for no power. Verified unit receiving proper voltage. ; ordrng 1 WD21X23096 (Comtrol)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near New Braunfels, TX 78132
Andrew
Job Details: 05/27/2022
Arrived on site to test unit for not heating properly. Both top and both ovens were not heating properly. Recommend replacing both oven sensors and control. Office to reschedule. ; ordrng 1 W10859573 (Oven sensor)
We serviced a
GE MICROWAVE
Model PSB9120SF1SS
Near Austin, TX 78738
Brandon
Job Details: 05/27/2022
"Arrived onsite for customer complaint of unit not heating at times, and control not powered on at times. Found right side door switches not making good contact, controls tested good at time of service, but might need relay board. Ordering parts. ordrng 1 WB24X25397 (Switch) and 1 WB24X10047 (Switch)"
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near Canyon Lake, TX 78132
Andrew
Job Details: 05/27/2022
"Arrived on site to test unit for sparking, burning smell and tripping breaker. Found L1 on terminal block was burnt and grounding out on cabinet. Removed neutral from terminal block and placed L1 in neutrals spot temporarily so customer has working range. Isolated neutral, tested unit, unit now working as designed. Will need terminal block to fix issue. Office to reschedule. ; ordrng 1 WP9761958 (Terminal block)"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Lakeway, TX 78738
Brandon
Job Details: 05/27/2022
"Arrived onsite for customer complaint of noise issues, found noise coming from gearcase and hub ; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10239973 (Cam) and 1 W10609480 (Washplate)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Luling, TX 78648
Andrey
Job Details: 05/27/2022
"Arrived on site to test unit for loud grinding sound, tested unit found gear case leaking oil, and stripped wash plate ; ordrng 1 W11393685 (Gear case)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS0
Near Copperas Cove, TX 76522
Tyler
Job Details: 05/27/2022
Arrived on site for refrigerator not cooling properly. Upon arrival confirm complaint and found temperature in our Seaside at 45 and FC side at zero. After further inspection I found a failure between main control as well as harness going to the dampener motor Call complete 5304521777 (harnesses) A01078804 (control ; ordrng 1 5304521777 (Harness)
We serviced a
GE OVEN
Model JGSS66SEL3SS
Near Lampasas, TX 76550
Tyler
Job Details: 05/27/2022
Arrived on site for oven needing previously diagnosed valve. Unarrival I installed required part. Didnt re-simple intestine unit and found that the slam would ignite what was extremely small. After her their examination found the orches used for the propane conversion from old unit was for high altitude and not designed for this oven. Also found power supply issue between hardest assembly to valve. We need office to reschedule a customer wants availability of parts is known; ordrng 1 WB18X28906 (Main harness) and 1 WB28X39149 (Lp kit)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS01
Near Austin, TX 78734
Brandon
Job Details: 05/27/2022
"Arrived onsite for customer complaint of unit not powering on, found failed drain pump, ordering drain pump. ; ordrng 1 Cnote (Office to reschedule) and 1 Cnote (Parts research on external drain pump)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Hutto, TX 78634
Cliff
Job Details: 05/27/2022
Arrived on site to diagnose a range with oven not operating. Found main control constantly resetting due to short in control. It will need to be replaced to complete repairs. Return date set for 6/2.; ordrng 1 W11258611 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ06
Near Lockhart, TX 78644
Andrey
Job Details: 05/27/2022
"Arrived on site to test unit for short during light bulb removal, customer stated that he went to replace bulb and it exploded due to excessive glue in socket, tested unit found burnt light socket, replaced light socket unit will need a control to fix issue, ordering control, office to reschedule ; ordrng 1 W11342846 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Georgetown, TX 78633
Lou
Job Details: 05/27/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=11 degrees. While testing temps, I could hear the ice maker harvesting, but no water filled the tray. Removed the waterbox cover and found the fill tube frozen. Tested the heater and found it bad. I am ordering the fill tube heater and scheduled return service for 06/03/22. No water leaks observed during service.; ordrng 1 W11087201 (Fill tube heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Andice, TX 78628
Lou
Job Details: 05/27/2022
"Arrived on site to I select refrigerator not dispensing water properly. Upon further inspection, tested the water dispenser and the flow was very slow. Removed the filter and retested and the dispenser operated as designed. Also, I found that the front left roller/axle/clip are missing. I removed and replaced the filter head I am ordering the front left roller, axle, clip and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 06-02-22 (MS). No water leaks observed during service.; ordrng 1 WP67005149 (Roller) and 1 67006434 (Pin/axle) and 4 W11545866 (Clip)s"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Pflugerville, TX 78660
Wesley
Job Details: 05/27/2022
"Arrived onsite and replaced control after verifying diagnostics. Behaving like a run capacitor short or a stator winding heat short. Control replacement made no difference. Running for a time and then stopping function. Rotor bolt is seized. Ordering tub job and 2 man 2 hr to repair. First call of day as repair will have to take place out of doors. ; ordrng 1 W11460604 (Tub) and 1 MHW5630HW2 (Rotor bolt), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Liberty Hill, TX 78642
Kimo
Job Details: 05/27/2022
Arrived onsite to install previously diagnosed pats. Upon inspection I found the the filter head that was sent with me was broken. Will need to return with a new one to complete call.; ordrng 1 W11482384 (HOUSING)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78723
Tyler L
Job Details: 05/27/2022
Arrived on site for complaints of unit turning itself on. Customer complaint verified by maintenance. Maintenance supervisor said they turned it off and then came back an hour later and it was hot again. Turned the breaker on and found no errors. Have good voltage at the wall with polarity. Set bake to 359 and monitored. Tested all elements on cooktop as well. All normal operations and temperatures. Could. Or replicate the issue. Ordering control for intermittent issues.; ordrng 1 W10894098 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Austin, TX 78724
Tyler L
Job Details: 05/27/2022
"Arrived on site for complaints of no cool. Found FC temperature at 40, and RC at 47 degrees. Found evaporator cover with frost and ice build up, took picture. Can hear evap fan running. Inspected compressor area and found compressor running at 1.2 amps, and condenser fan is running. Used steam gun to remove ice build up on evaporator cover, to attempt to gain aCCess. Could not remove all the way without damaging anything, as the cover is stuck to the evaporator with ice. Will need customer to perform natural defrost by unplugging the unit for 2 days prior to our next appointment, with doors open and towels down. Ordering parts, office to reschedule.; ordrng 1 W11380595 (Air diffuser) and 1 W11546681 (Harness) and 1 WP2315549 (Fan) and 1 W11546610 (Heater)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Austin, TX 78702
Luis
Job Details: 05/27/2022
"Arrived on site for no ice. Found ice room completely warm,ice formation on packages in freezer,ran diagnostics evaporator fan powered on,ran ice box fan found fan not powering on diagnosed unit will need a new ice box fan. ; ordrng 1 W11407678 (Ice box fan) and 1 W11204566 (Harness)"
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near New Braunfels, TX 78132
Andrew
Job Details: 05/27/2022
Arrived on site to test unit for lower oven door cosmetic issues. Verified door does have dimples. Will need door in SS. Office to reschedule.; ordrng 1 W11354870 (Glass door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near San Marcos, TX 78666
Andrew
Job Details: 05/27/2022
Arrived on site to replace FC door from previous diagnosis. Found new door is damaged cosmetically. Installed door anyway to ensure issue would be corrected with new door. Needin FC door in SS. Office to reschedule. ; ordrng 1 W11465903 (Fc door)
We serviced a
GE OVEN
Model JRS04BW5BB
Near San Marcos, TX 78666
Andrew
Job Details: 05/27/2022
"Arrived on site to test unit for start button not working and door coming apart. Found door was missing bottom two retention screws. Installed screws and door is now good. Found control would need to be replaced as well as console. Would need console and control. ; ordrng 1 WB36T10544 (Console) and 1 WB27T10274 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Canyon Lake, TX 78130
Andrew
Job Details: 05/27/2022
Arrived on site to replace previously diagnosed parts. Found unit needed third row rails as well as middle rack stops. Replaced parts and tested unit. Found errors codes f5e1(door not closed within 4seconds of pressing start button) and F7E1(no heat). Leaded codes and ran diagnostics with no issues. Advised customer to purge cold water from sink prior to starting unit. Also advised to use rinse aid and how to avoid getting f5e1 error again. No leaks detected. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78744
Leonardo
Job Details: 05/27/2022
Arrived on site to test unit for unit not working. Test unit and found burned terminal block and wire harness. Replaced main harnes. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Georgetown, TX 78626
Gerry C
Job Details: 05/27/2022
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the gear case, splutch, belt, cam and agitator and calibrated. I tested within automatic and manual modes and the unit operated as designed. No leaks observed during service.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Jarrell, TX 76537
Gerry C
Job Details: 05/27/2022
Arrived to inspect error. I removed and replaced the sensor and tested. The unit heated to the set temperature of 350 and did not error. I then tested to the maximum temperature of 500 and the unit operated as designed.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Cedar Park, TX 78613
David S
Job Details: 05/27/2022
"Arrived on site for range having error codes F2e0 keypad disconnected, f2e1 stuck key. I gained access to the display control, and found the harness partially connected. I removed the harness and tested the wires. I found them in good working order. I reconnected the display and tested all key functions. I found he unit working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Cedar Park, TX 78613
David S
Job Details: 05/27/2022
"Arrived on site to install previous diagnose parts. I gained access to the sump and motor, and the float switch. I replaced both with new. I ran a diagnostics cycle and found the unit working properly. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Cedar Park, TX 78613
David S
Job Details: 05/27/2022
"Arrived on site for water dispenser not working. I inspected the unit and work area. I opened the water line before the double valve and ran the dispenser, I found water flowing. I reconnect the double valve and removed the dispenser line and found the valve failed to open but received voltage.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Austin, TX 78737
Luis
Job Details: 05/27/2022
"Arrived on site for no ice. Ran diagnostics icemaker not running through a cycle diagnosed a defective icemaker. Installed new icemaker ran harvest test passed,ran fill test passed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Austin, TX 78748
Kevin
Job Details: 05/27/2022
"Arrived on site and found refrigerator is in a food truck, food truck is open to the outside. Found return air is frosted over and explained to food truck owner that this refrigerator is not rated for commercial use and will not be able to keep up. warranty is also voided due to commercial use, job complete"
We serviced a
WHIRLPOOL DRYER
Model MDG5500AWW
Near Austin, TX 78749
Kevin
Job Details: 05/27/2022
"Arrived on site and inspected dryer and found airflow meter is showing restricted. Ran dryer and found it is heating normally and temperature is cycling. Took video and uploaded to KB/service management. Recommended to homeowner that dryer vent be cleaned/cleared by a service before dryer is used again, job complete collected service fee for customer instruct"
We serviced a
LG DRYER
Model DLE5977W
Near Austin, TX 78735
Kevin
Job Details: 05/27/2022
"Arrived on site and inspected dryer and found after disassembling dryer has had an internal lint fire due to airflow being restricted, took multiple pictures and videos and uploaded to KV/service management. This is considered abuse, dryer cannot be repaired repair should not be attempted, job complete"
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Austin, TX 78739
Kevin
Job Details: 05/27/2022
"Arrived on site and inspected washer and found customer has videos of washer showing LD error code for long drain. Filled washer with water and drain pump is working properly, sent three videos to KB/service management of washer draining, agitating, and spinning properly. If customers issue continues pressure hose and control board will be needed to correct problem. Pressure switch on control board is likely going out. Control board is no longer available to be ordered as a new part and may have the possibility of being rebuilt, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78737
Kevin
Job Details: 05/27/2022
"Arrived on site and replaced heating element for service pointer W11540964 replacement is covered by special project code, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Kyle, TX 78640
Tyler L
Job Details: 05/27/2022
Arrived on site for complaints of no power. Found good voltage and polarity at the wall. Found good voltage to control. Found unit unresponsive. Installed new console and power was restored. Ran tests and unit is functioning properly. Used vent tester and found good airflow. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Kyle, TX 78640
Tyler L
Job Details: 05/27/2022
"Arrived on site for install of new door. Installed new part and transferred shelves, handle, and hinge over. Job complete."
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/10
Near Austin, TX 78745
Leonardo
Job Details: 05/27/2022
Arrived on site to test unit for damaged inner door. Replaced inner door.Test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78704
Leonardo
Job Details: 05/27/2022
Arrived on site to test unit for shorted ui. Test unit and found 38.9v on white wire and 82v on white wire. Called Techline and confirmed customer needs electrician job complete. File#7733756782
We serviced a
WHIRLPOOL MICROWAVE
Model KHMS2056SSS2
Near Austin, TX 78746
Leonardo
Job Details: 05/27/2022
Arrived on site to test unit for unit sparking. Test unit and found wave guide damaged. Called Techline and per Techline unit is non repairable job complete. File#7733755571
We serviced a
KITCHENAID MICROWAVE
Model KEMS378SSS05
Near Austin, TX 78746
Leonardo
Job Details: 05/27/2022
Arrived on site to test unit for ui error code. Replaced control board. Test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS3
Near Austin, TX 78746
Leonardo
Job Details: 05/27/2022
Arrived on site to test unit for unit not starting. Test unit and found chopper blade clogged. Cleared chopper blade test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Cedar Park, TX 78613
David S
Job Details: 05/27/2022
Arrived on site for ice maker arm being broken. I inspected the unit and work area. I found the clip for the arm broken on the ice maker. I installed a new ice maker. I tested the ice maker and found it working as designed.
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Austin, TX 78733
Leonardo
Job Details: 05/27/2022
Arrived on site to replace broil igniter. Replaced igniter test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Leander, TX 78641
Vincent
Job Details: 05/27/2022
"Arrived on site for oven, inspected unit and work area. Tested oven and found bake igniter not glowing. I then pulled range out and tested all igniters and found the bake igniter in the upper oven open. I then tested unit and its now operating as designed. No leaks observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Leander, TX 78641
Vincent
Job Details: 05/27/2022
Arrived on site for dishwasher not drying. Inspected unit and work area. I set unit in diagnostics and found no stored error codes. I then ran a diagnostics cycle and passed all test. Advised CX to use rinse aid and open door to vent. No water leaks observed during service. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Hutto, TX 78634
Cliff
Job Details: 05/27/2022
Arrived on site to diagnose a refrigerator that is not producing ice properly. Found fill cup frozen over and thawed cup. Tested unit and all is working properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Hutto, TX 78634
Cliff
Job Details: 05/27/2022
Arrived on site to diagnose a dryer that is not starting. Found belt broken and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Hutto, TX 78634
Cliff
Job Details: 05/27/2022
Arrived on site to replace door for refrigerator. Replaced rc door and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Hutto, TX 78634
Cliff
Job Details: 05/27/2022
Arrived on site to diagnose a range with a burner not working. Found soil buildup in center burner preventing flame from spreading. Cleaned burner and tested unit. All is working properly at this time.
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Cedar Park, TX 78613
David S
Job Details: 05/27/2022
"Arrived on site for front right burner continually sparking after it had ignited. I inspected the igniter and found it in good condition. I tested voltage to the unit and found good voltage. I gained access to the spark module, and replaced the module and switch Harness. I reassembled the unit and tested it. I found it working as designed. Job complete."
We serviced a
WHIRLPOOL FREEZER
Model JS42NXFXDE01
Near Dripping Springs, TX 78620
Kevin
Job Details: 05/27/2022
Arrived on site and inspected refrigerator and found several interior lights out. Replaced all lighting per Service pointer W11606409 s-code S84638. Job complete
We serviced a
WHIRLPOOL VENTHOOD
Model WVU17UC0JS0
Near Dripping Springs, TX 78620
Kevin
Job Details: 05/27/2022
"Arrived on site and inspected vent hood in town it will hold up a sheet of printer paper while running, showed customer this vent hood is rated at 270 CFM and how it compares to other models. Also found filter screens were not installed properly. Fixed this and also showed customer that Lock screw needs to be removed in order for clip to move, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Leander, TX 78641
Kimo
Job Details: 05/27/2022
Arrived onsite for range oven not working. Upon inspection I found that the unit was flashing f1e0. Internal board failure. I power cycled unit and found no change. I replaced control and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Georgetown, TX 78628
Kimo
Job Details: 05/27/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new Sump&motor and owi and installed unit and found unit operating as designed. Job complete.no leaks
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Jarrell, TX 76537
Gerry C
Job Details: 05/27/2022
Arrived to instal previously diagnosed and ordered parts. I removed and replaced the suspension and basket parts and re-calibrated the machine. I tested within manual and automatic service modes and the unit operated as designed. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Jarrell, TX 76537
Gerry C
Job Details: 05/27/2022
"Arrived to inspect cooling issue. I found the return air ducts for the refrigerator to the freezer were plugged with ice, preventing airflow and causing the RC temperatures to elevate and the freezer to badly frost. Further inspection revealed the lower front metal border at the bottom of the RC liner had a gap that was approximately 50% the overall length of the opening. The gap was completely open and light could be seen all the way to the floor under the unit. I was able to correctly re-form the metal and fully seal the gap and test. I removed all ice and frost and the unit started operating as designed. No leaks observed during service."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ1
Near Jarrell, TX 76537
Gerry C
Job Details: 05/27/2022
Arrived to inspect panel damage. I verified the damage to the control panel and removed and replaced. The home has just closed and warranty verified. Operational test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Pflugerville, TX 78660
Wesley
Job Details: 05/27/2022
"Arrived onsite for broken adjuster and installed adjuster kit under 2 year Factory builder store warranty. Advised customer on repair, all checks good. Unit is now operating as designed."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Kingsbury, TX 78638
Andrey
Job Details: 05/27/2022
"Arrived on site to test unit for front right burner not heating, tested unit found unit has extreme structural damage, console cover, supports and Back covers are heavily dented customer has attempted to fix it, doors are not lining up do to the frame being lopsided, cosmetic damage will not be cover by warranty, found also that power was not connected to switch, connected harness to switch, now the burner is heating, customer in a process law suit against retailer, at this time job complete"
We serviced a
GE REFRIGERATOR
Model CFE28USHBSS
Near Georgetown, TX 78633
Lou
Job Details: 05/27/2022
"Arrived on site to to install previously diagnosed and ordered parts. Due to the main control, evap fan and evap cover fan failures, I removed and replaced all mentioned parts and tested. Unit is operating as designed.