We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Waco, TX 76705
Jonathan M
Job Details:
11/28/2023
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the basket, suspension, and tub ring, and went to go test the unit. Found that the plugs inside of the washroom were all two prong plugs with no adapter to be able to plug the unit in. The customer was not home to be able to assist so I advised the customer to call back if any other issues persist. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Austin, TX 78724
Joe Z
Job Details:
11/28/2023
Arrived on site for sanitize and high temperature selection not operating. Upon arrival inspected unit. Found customer trying to use sanitize and high temperature on quick cycle. Instructed customer that those selections cannot be used on quick cycle. Showed how it does operate on other wash cycles. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW1
Near Killeen, TX 76542
Tyler
Job Details:
11/28/2023
Arrived on site for washer not draining and showing f9e1 in diagnostics. Upon arrival confirmed issue and found drain motor at 1.9ohms and control relay fried. Replaced control and drain motor and found unit working as designed with no leaks. Call complete
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Waco, TX 76708
Jonathan M
Job Details:
11/28/2023
"Arrived on site for a washing machine that is not starting cycles. Inspected unit and work area. The customer advised they used it two times and on the third cycle, the unit would lock and unlock would make a few noises and would go completely done. I ran the unit through diagnostics and did not find any stored error codes. Attempted to start a cycle and confirmed the customers complaint. Found the drum would attempt to turn twice and then go to Dunn. Ran the unit through a diagnostic cycle, and at the end when it spun, found the unit, throwing an error code for an F7 E1 (basket speed fault) error code. I checked underneath the washer and found actuator had something stuck above the actuator. Removed the obstruction and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Jarrell, TX 76537
Sterling
Job Details:
11/28/2023
On arrival verified drawer not closing properly. Found power cord was in the way and drawer not on its rails. Moved power cord and installed drawer correctly. Job complete all operational test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near New Berlin, TX 78155
Andrey
Job Details:
11/28/2023
"Arrived on site to replace previously diagnosed upper and lower spray arms, replaced and tested, unit is now running bas designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78753
Kimo
Job Details:
11/28/2023
"Arrived onsite for a DW that is not drying the dishes at the end of the cycle and there will be a residue on them. Upon arrival I found that they was standings water in the unit I checked for a high loop and found that there was none which caused drain back. I corrected this and tested the drain pump and found that it drains the water away like normal. I ran diag mode and found the there was a heater not coming on code stored f7e1. I cleaned the code and ran the unit in diag mode and found that the heater didnt come on I tested the heater with my meter and found that it showed open. I replaced the heater and tested the unit and found that the unit operated as designed, I did speak with customer about proper detergent use."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Seguin, TX 78155
Andrey
Job Details:
11/28/2023
"Arrived on site to test unit for not washing dishes, tested unit found wash motor not engaging, replaced sump and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Kempner, TX 76539
Tyler
Job Details:
11/28/2023
"Arrived on site for refrigerator not cooling. Upon arrival confirmed unit wasnt cooling but found unit was unplugged. Restored power and found all fans and compressor running. Inspected evap coil but found no frost or moister build up of any kind after 10 minutes of run time. Found unit will need sealed system repair. Ordering W10832994 compressor, WPW10608485 evap coil(fc), W11492867 rc evap coil, WPW10143759 uv drier, W10913906 access valve. Office to reschedule once availability of customer is known,; ordrng 1 W10832994 (Compressor) and 1 WPW10608485 (Evap coil(fc)) and 1 W11492867 (Rc evap coil) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 Nitrogenkit (Nitrogen kit)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Seguin, TX 78155
Andrey
Job Details:
11/28/2023
"Arrived on site to test unit for time constantly changing, tested unit found unit is not connected to Wi-Fi, customer stated that they tried connecting it at the unit directly, stated to customer that it needs to be connected through a whirlpool app on the phone, provided customer with Wi-Fi team phone number customer will call them at this time job complete"
We serviced a
KITCHENAID RANGE
Model KFDC506JPA01
Near Elgin, TX 78621
Joe Z
Job Details:
11/28/2023
Arrived on site to install previously ordered parts. Replaced outer door W11387322. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US6HS00
Near New Braunfels, TX 78130
Andrey
Job Details:
11/28/2023
"Arrived on site to test unit for not functioning properly, customer stated that it fell through the counter top cut out, hole was cut out to big and it was hanging by the glass causing glass to crack and separate from the metal frame, customer is talking with builder and installers to get this replaced at this time job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Kyle, TX 78640
Leonardo
Job Details:
11/28/2023
Arrived on site to test unit for oven not working. Test unit and found broken igniter. Replaced igniter test unit and found bad valve. Replaced valve test unit and found bad control board. Ordering new board office to reschedule ; ordrng 1 W11620481 (Control board)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cedar Park, TX 78613
Maurice R
Job Details:
11/28/2023
"Arrived onsite for dryer making noise. On inspection when the drum was spinning there was rock sounding noise. I gain access to the blower wheel and found small pebbles and sand in the blower wheel. Cleared them out and turn the unit on. The noise is gone from the unit. The unit is operating as designed. The vent goes right out the wall and when I had the vent hose off I could see lint buildup on the outside of the vent. Went outside and cleaned the vent out. The unit is breathing now, the clothes will dry faster!"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Manor, TX 78653
Joe Z
Job Details:
11/28/2023
Arrived on site to install previously ordered parts. Replaced wash plate W11510461 and agitator tube W11614636. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SSDUDE01
Near Austin, TX 78738
Luis
Job Details:
11/28/2023
"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. AUTHO S84638 ; used 4 W11632139 ( Led module) from stock"
We serviced a
WHIRLPOOL DRYER
Model WETLV27HW2
Near Georgetown, TX 78628
Gerry C
Job Details:
11/28/2023
"WETLV27HW2 Arrived to inspect dryer not starting. I found the issue was actually with the washer portion of the stackable unit. Entering service test mode, I found F8E1 as the only stored error code. Testing revealed the hot valve was having difficulty opening fully and will need to be replaced. Office to order valve. No leaks observed during service. ; ordrng 1 W11222849 (Valve Assy)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Seguin, TX 78155
Andrey
Job Details:
11/28/2023
"Arrived on site to test unit for rc light flickering, tested unit found failed LED module, ordering assembly and control as precautionary, office to reschedule ; ordrng 1 W11470191 (RC Light module assembly) and 1 W11455229 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Bartlett, TX 76511
Gerry C
Job Details:
11/28/2023
"WTW4955HW3 Arrived to inspect noise and vibration. I found Service Pointer - W11695259 - Rev A does apply and will need to be performed upon return. Further inspection revealed several of the holes that are supposed to be punched out within the basket, were not punched at all and several were minimally punched out. Office to order spin basket and contact the customer to arrange return service. No leaks observed during service. ; ordrng 1 W11172199 (Basket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Georgetown, TX 78633
Sterling
Job Details:
11/28/2023
On arrival verified complaint of H2o and noise. Noise is the ice maker solenoid for cubed ice opening up and there is nothing to dampen the sound. H2o is just the filter reset light. Reset and no error on display. Job complete no leaks detected during service. Operational test good.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Georgetown, TX 78626
Sterling
Job Details:
11/28/2023
On arrival verified complaint of tripping breaker. Checked Amp draw of L1 and found 25 amps. L2 was 0 and N was 5 indicating a bad element. Replaced element and rechecked operations. All checked good. No long tripping breaker. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Manor, TX 78653
Wesley
Job Details:
11/28/2023
Arrived onsite for unit not dispensing ice and found ice maker yoke loose. Secured yoke. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Marion, TX 78124
Andrey
Job Details:
11/28/2023
"Arrived on site to replace previously diagnosed slides, gear kit and brackets, replaced and tested, unit is now functioning as designed, job completed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78724
Joe Z
Job Details:
11/28/2023
"Arrived on site for not washing. Upon arrival, ran diagnostics and got F4-E3 motor not running. Test unit. Unit fills motor energizes, but then just begins to pulsate. Need to replace sump and motor. Office to reschedule ; schdld next appmnt for 11/30 THU !"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Austin, TX 78741
Scott
Job Details:
11/28/2023
Arrived on site for dishwasher not cleaning properly . Ran diagnostics and got 6-4 error code . Unit is not filling . Float switch checked normal. Getting no voltage to valve . Ordering control and harness . Call to set return ; ordrng 1 W11697178 (Harness) and 1 W11637583 (Conrtol)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Seguin, TX 78155
Andrey
Job Details:
11/28/2023
"Arrived on site to test unit for water leaking from dispenser, tested unit found unit evaporator completely frozen over failed defrost, do to this defrost issue happening again with in 6 weeks, called tech line to document and get further guidance, per tech line checked heater and thermistor from board and found them good, control is not sending any voltage to heater, will need to replace control UI heater and thermistor if determined that its needed, ordering parts, customer can call to customer service and see what can be done for her SR#7737888678, office to reschedule ; ordrng 1 W11518204 (UI) and 1 W11650659 (Heater) and 1 W11566851 (Control) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Austin, TX 78753
Wesley
Job Details:
11/28/2023
Arrived onsite for not dispensing ice and found unit auger yoke stripped. Heat treated and reseated yoke. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW01
Near Austin, TX 78736
Kimo
Job Details:
11/28/2023
Arrived onsite for a refrigerator with dented in door. Upon inspection I found that the dent was in the fc door. I am ordering the fc door and having office reschedule ; ordrng 1 LW10580704 (DOR-FIP)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Austin, TX 78722
Wesley
Job Details:
11/28/2023
"Arrived onsite for condensation concern and determined gapping in the freezer liner. Used clear silicone to fill gapping. Unit is now operating as designed, advised customer on repair. All checks good.; used 1 8201711 ( Silicone clear) from stock"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near San Marcos, TX 78666
Leonardo
Job Details:
11/28/2023
Arrived on site to test unit for unit giving F8E0 error code about cooling fan. Test unit and found and blower and control board. Replaced both parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78750
Paul
Job Details:
11/28/2023
"Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the gear case, motor, cam, and capacitor. I found the unit still making some squealing noise in spin due to the belt being stretched out. The belt needs to be replaced. Ordering W11239857 belt. RS for Thursday 12/7.; ordrng 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Austin, TX 78730
Matthew
Job Details:
11/28/2023
Arrived on site for unit not heating. On arrival tested unit. found unit is heating. Ran air flow test and failed. Found external ventilation issues. Recommend customer have ventilation inspected. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Leander, TX 78641
Lou
Job Details:
11/28/2023
"Arrived on site to inspect range cooktop burners flames colors. Upon further inspection, the customer advised that the cooktop burners flames will turn orange and yellow. Customer advised they have a humidifier upstairs. I advised the customer that when the humidifier is turned on and gets into the AC system, the air it creates will effect the cooktop burner flames as it takes the oxygen away from the flames and they turn yellow/orange. I provided a video on a demonstration of how the humidifier effects the cooktop flames. I tested the burners and all are operating as designed with the correct flames (photo). I made recommendations for use and care for the unit. No repairs needed at this time and no gas leaks detected during service, job completed."
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Dripping Springs, TX 78620
Luis
Job Details:
11/28/2023
"Arrived on site. Replaced defective fill tube and icemaker,ran harvest test passed ran fill test passed."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Austin, TX 78747
Scott
Job Details:
11/28/2023
"Arrived on site for range leaking gas . Found regulator bent and both gas tubes bent . Ordering bracket , and gas tubes . Unit is not hooked up at this time . Call to set return ; ordrng 1 98007410 (Bracket) and 1 W11628651 (Tube gas) and 1 W11684515 (Gas tube)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Gatesville, TX 76528
Jonathan M
Job Details:
11/27/2023
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. The customer had moved the whole washing machine outside for the service, and that I was unable to test the unit. Replaced all previously diagnosed parts, including the basket, tub, ring, and suspension. Due to the unit not being inside or near an electrical outlet, and the husband not being home to move it back inside, I was unable to test it. I advised the customer the unit should be working as designed and to call back if any other issues persist. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Holland, TX 76534
Tyler
Job Details:
11/27/2023
Arrived on site for washer with broken strike. Upon arrival confirmed issue and installed strike. Found washer working as designed call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ0
Near Manor, TX 78653
Matthew
Job Details:
11/27/2023
"Arrived on site for unit F8E4. Upon arrival, inspected unit. Found a small amount of water in the drip tray Trugreen, the float switch to rise, giving the displayed error code. Ran unit to check for leaks and found the left rail screws not tightened, leaking water down and into overflow tray. Tighten screws and tested. Unit is no longer leaking. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near Liberty Hill, TX 78642
Miguel
Job Details:
11/27/2023
Arrived onsite for washer making a noise. Found f2e1. Confirmed all buttons are responding. Found dime stuck in agitator. Removed cam and found black oil. Replaced gearcase and cam. Recalibrated. Verified operation. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW3
Near Austin, TX 78729
Paul
Job Details:
11/27/2023
Arrived onsite for a dryer that is vibrating badly. I found the blower wheel broken causing the issue. I replaced the blower wheel and tested the dryer. All is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Troy, TX 76579
Jonathan M
Job Details:
11/27/2023
Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the freezer door and removed the excess ice on the inside. Advise the customer to keep the unit closed for the time being so the gasket can mold. Call complete.
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS05
Near Salado, TX 76571
Sterling
Job Details:
11/27/2023
On arrival verified complaint of not able to adjust flames. Checked each burner and all valves adjust properly. Flames are all blue with no orange tips and flames are at correct heights for the level of setting. Unit is working as designed. Job complete no gas leaks detected during service.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Little River-Academy, TX 76554
Tyler
Job Details:
11/27/2023
"Arrived on site for range over cooking in both ovens and not turning off surface hot light on control. Upon arrival found no errors in diagnostics. Found oven sensors at 1.07kohms. Recalibrated ovens to -15(lower) & -20(upper) and tested unit. Found oven temps averaging 343 when set to 350. Found no failures in infinite switchs. Ordering W10823720 element front left, W11517959 front right to resolve surface light issue. Rescheduled customer for 12/01/23; schdld next appmnt for 12/1 FRI !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Harker Heights, TX 76548
Sterling
Job Details:
11/27/2023
"On arrival verified complaint of noise. Replaced the damper, mullion and right side RC gasket as previously diagnosed. Ran test 3 and ice maker fan sounds like an airplane. Ordering ice maker fan. Rs for 12/4 ; ordrng 1 W11529245 (Ice maker fan)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS04
Near Georgetown, TX 78628
Lou
Job Details:
11/27/2023
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the right RC door gasket and using my heat gun, shaped the gasket before installing. Tested door functions and it is operating and sealing as designed. Recommended the customer leave the right RC door closed for a few hours to allow the gasket to mold to the chassis. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Fort Cavazos, TX 76544
Sterling
Job Details:
11/27/2023
On arrival verified complaint of f7e1. On arrival customer had a cycle going. Customer states unit has been working for the last few days. I watched the cycle finish and there was no error code or excessive shaking or noise. All functions were correct. Ran error codes for f7e1 and f0e3. Cleared codes. Checked component and all activated correctly. Unit is working correctly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Holland, TX 76534
Tyler
Job Details:
11/27/2023
"Arrived on site for dishwasher leaking water when used. Upon arrival confirmed issue. Found lower spray arm cracked and door seal not sealing in lower corners. Replaced spray arm and gasket and tested unit, found no leaks and dishwasher working as designed. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Manchaca, TX 78652
Luis
Job Details:
11/27/2023
"Arrived on site for cooling issue. Unit running,fan not powering on,ran diagnostics unit would not enter diagnostics in the first 2 attempts,on third attempt unit entered diagnostics evap fan powered on diagnosed a defective control,replaced control. Powered unit on compressor and fans powered on."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Austin, TX 78724
Joe Z
Job Details:
11/27/2023
"Arrived on site for not cooling correctly. Upon arrival checked temperatures and got RC 40, Fc 19. Removed rear panel to inspect compressor. Used uv light to find leak. Found leak at compressor. Uploaded picture to SD. Ordering sealed system repair. Office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 2hourweigh (2 hour weigh)"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Liberty Hill, TX 78642
Lou
Job Details:
11/27/2023
"Arrived on site to inspect wall oven error codes. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F8E0-low fan speed under speed. I cleared the code and as soon as the unit went into standby mode, the cooling fan turned on without the unit being turned on. I pulled the unit out and found the power cord is too short to pull all the way out and is plugged in behind the microwave that is installed above the oven. I was able to get the unit out far enough to service today. I removed the back panel and inspected the sensor harness and main harness molex connectors for any defective terminals and both were good on each molex connector. I tested the main harness for continuity and it is good. Tested the sensor and found 1091 ohms which is within normal range. Due to the main control not recognizing the sensor and the fan not reaching speed, I removed and replaced the main control and blower and retested and unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Pflugerville, TX 78660
Wesley
Job Details:
11/27/2023
Arrived onsite for problem with ice production and found unit with no fill due to pinched icemaker fill tube. Used quick connect to remove and repair damaged tube. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Bastrop, TX 78602
Kimo
Job Details:
11/27/2023
"Arrived onsite to install previously ordered parts. Upon arrival I installed the new bezel, dispenser and strike and tested the unit in quick wash and found unit operating as designed."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Austin, TX 78704
Leonardo
Job Details:
11/27/2023
Arrived on site to test unit for left front burner staying on high even when its on low. Test unit and unit working as designed at this time. Could not duplicate the problem. Could be a switch or bad element. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Kyle, TX 78640
Andrey
Job Details:
11/27/2023
"Arrived on site to test unit for gas smell, tested unit found gas valve is opening but igniter taking to long to ignite, replaced igniter and tested unit is now firing properly but neighborhood is new and alot of moisture contamination in gas lines causing flame to break apart called safety to report my findings SR#7737835264, advised customer to monitor over time the lines will clear out, at this time unit is running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Pflugerville, TX 78660
Wesley
Job Details:
11/27/2023
Arrived onsite and tested unit for leaking from water feature and found no leaking from water feature valve or reservoir. Found the mullion was sweating and adjusted setting to %100 humidity control. Likely cause of issue was from improper humidity control resulting in gaping and stuck door. Replaced door and gasket. Heat treated for proper seal. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Belton, TX 76513
Tyler
Job Details:
11/27/2023
"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found large defrost issue in fc blocking airflow. Upon further testing I found the following results P5-1&2 5.37k, p5-3&4 OL. Found fc evap motor/harness failing. Ordering W11642011 ui control and need to return with evap motor and hv contorl to complete repairs. Rescheduled customer for 12/04/23 to complete repairs ; ordrng 1 W11642011 (Ui control)"
We serviced a
WHIRLPOOL WASHER
Model XHPC155YC0
Near Austin, TX 78738
Scott
Job Details:
11/27/2023
Arrived on site for drawer on pedestal broken . Replaced drawer front . Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78739
Leonardo
Job Details:
11/27/2023
Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverted motor. Replaced sumpAnd motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Georgetown, TX 78633
David Z
Job Details:
11/27/2023
Arrived on site to diagnose washer that is stopping cycles 5ish mins in with LF error. Tested valves and found cold valve is barely trickling water and making loud operating noises. Replaced valve and retested. Verified proper operation and water flow. Repair completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Marble Falls, TX 78654
Gerry C
Job Details:
11/27/2023
"WDT730HAMZ0 Arrived to inspect no power. I verified the issue and inspected, finding no power to it. The customer had Eaton BR breakers and I found the one labeled as the disposal was tripped, showing a mis-labeling and that the breaker had tripped with a 5 code. I inspected the supply wiring and found no issues and advised the customer of my findings. Operational test good, no leaks observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Cedar Creek, TX 78612
Kimo
Job Details:
11/27/2023
Arrived onsite for a refrigerator that is not making ice. Upon arrival I found that the unit was making ice but just not dispensing it. I checked for voltage at the motor when calling for ice and found none. I replaced the control and tested the uni and found unit operating as designed
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Kyle, TX 78640
Luis
Job Details:
11/27/2023
"Arrived on site for no cool. Found evaporator heavily incased in ice diagnosed unit not defrosting,ordering a new heater and main control. Informed customer unit needs to be defrost before return visit on 12/4. ; ordrng 1 W11650659 (Heater) and 1 W11546609 (Control box)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Austin, TX 78725
Joe Z
Job Details:
11/27/2023
Arrived on site for continued issues operating correctly. Upon arrival ran diagnostics and got error code F2-E1 HMI stuck button. Replaced ui panel and control board. Test unit and is operating as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Andice, TX 78628
Miguel
Job Details:
11/27/2023
Arrived on site for dryer top having a scratch. Found scratch on back corner of top panel. Replaced top panel. Call complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Liberty Hill, TX 78642
Miguel
Job Details:
11/27/2023
Arrived on site for burners not working. Found power and igniters working. Replaced all burner heads. Verified gas flow. Unit now working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Austin, TX 78727
Paul
Job Details:
11/27/2023
Arrived onsite for a washer causing white spots on clothing. I found out from the customer that the spots were darker colored spots on the clothes after the clothes dry but when the clothes come out of the washer and are wet the spots are white. I tested the washer and found no error codes. I ran the diagnostics cycle and the machine worked as designed. I set the load and go concentration correctly for the detergent the customer was using. I tested the machine in a quick wash cycle and found it adding to much detergent. I tested again on the same cycle with the concentration set on 2X and then again with it set on 10X and got the same amount of detergent. I called techline and spoke with Kurt SR# 7737885352. Kurt confirmed the UI controls the detergent dosage and advised changing the UI. Ordering W11478525 UI. Office to RS.; ordrng 1 W11478525 (UI)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Wimberley, TX 78676
Andrew
Job Details:
11/27/2023
"Arrived on site to inspect range for arriving damaged, with a dent on the panel. Upon closer inspection found dent on the control panel directly above display. Replaced damaged control panel, tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Georgetown, TX 78633
David Z
Job Details:
11/27/2023
"Arrived on site to install new dishwasher front panel. Replaced one cracked screw and mount, and front panel. Verified unit working as designed. Repair completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Lakeway, TX 78734
Scott
Job Details:
11/27/2023
Arrived on site for doors not sealing . Found air gaps in gasket . Removed doors and adjusted hinges . Also adjusted gaskets and used perma gum from truck stock . Gaskets ate sealing properly . Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Kingsland, TX 78639
Gerry C
Job Details:
11/27/2023
"MVW7232HW1 Arrived to inspect noise. I found the gear case seals had failed and I removed and replaced the gear case, slider and rotor. I re-calibrated the unit and tested. All normal functions resumed and there were no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Pflugerville, TX 78660
Blake
Job Details:
11/27/2023
Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the FC door and tested. The unit now operates as designed. No leaks observed during service.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Marble Falls, TX 78654
Gerry C
Job Details:
11/27/2023
"KUIX535HPS01 Arrived for no ice production. I found the cutter grid had failed and I was able to make a temporary repair for testing. During system testing, I found the water level sensor within the circulation pump incorrectly sensing water levels and it will require replacement upon return, with the cutter grid. No leaks observed during service. ; ordrng 1 W10919199 (Cutter Grid) and 1 W11542867 (Circulation Pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS05
Near Austin, TX 78705
Matthew
Job Details:
11/27/2023
Arrived on site to replace damaged freezer door. Replace door and tested. Unit is functioning properly. Customer made a note that the door did not seem to be aligned with one another and the freezer door was protruding outward at the top. Explain to customer that the door and gasket need time settle/expand and will form. Customer will monitor door seating. Job complete.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Round Rock, TX 78664
Blake
Job Details:
11/27/2023
Arrived on site to inspect dryer. The timer knob is broken. I removed and replaced the timer and knob per service pointer W11693378 and tested. The unit now operates as designed.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near Cedar Park, TX 78613
Maurice R
Job Details:
11/27/2023
"Arrived onsite for washer leaking. On inspection the ceiling said it was always after the first load it would start to leak. The unit is stacked so I moved the unit away from the wall. I was looking at the washer when I hit the dryer vent and water started to stream out of the vent hose. I stopped and I pulled the vent hose off the wall and there was about 8 to 9oz of water sitting in the vent pipe. I got my towel and I turn the vent hose over and about 4 to 5oz of water came out. I then reconnected the vent hose and did a air flow test no air was flowing. Un hooked the vent hose and air stared to flow. I informed the customer on what was happening with the unit. The issue is with the dryer not the washing machine, since they are stacked it made it look like the washer was leaking. No leaks detected during service on the washer."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Dripping Springs, TX 78620
Andrey
Job Details:
11/27/2023
"Arrived on site to test unit for water leak, tested unit found water leaking from front left corner, replaced tub ring with upgrade and tested unit is now running as designed, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Austin, TX 78754
Wesley
Job Details:
11/27/2023
Arrived onsite and found some squeaking from the belt slipping due to stretching. Replaced the belt. Tested unit. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Killeen, TX 76549
Sterling
Job Details:
11/27/2023
On arrival verified complaint of no heat. Verified correct voltage to 3 prong plug. Polarity is correct. Verified correct voltage coming out of main board. Checked resistance to heater and and found open heater. All that's are good replaced heating element and retested. Unit now heats. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Cedar Park, TX 78613
Miguel
Job Details:
11/27/2023
Arrived on site with new Icemaker. Replaced broken icemaker. Customer said unit still went up to 50f. Removed cover and found half frost pattern. Compressor running hot. No signs of leak visible. Compared to full frost pattern this confirms insufficient compressor. Will also need new water valve as it is noisy. Office will call to schedule. ; ordrng 1 W11557671 (Compressor) and 1 W11506635 (Coupler) and 1 WPW10143759 (Drier) and 1 Nitrogen (Nitrogen) and 1 WPW10279866 (Water valve)
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Georgetown, TX 78626
David Z
Job Details:
11/27/2023
"Arrived on site to follow up on dryer repair. Retested unit and found proper Amp draw from the igniter. Valve coils do not seem to be actuating. Replaced damaged pulley, Replaced valves and igniter due to a crack when I removed it to examine. Tested and verified all working as designed. Repair completed."
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near San Marcos, TX 78666
Andrew
Job Details:
11/27/2023
"Arrived on site to inspect unit for broken inner glass. Customer stated was done baking and oven was already inactive when glass broke, found glass debris in cavity and door , cleaned up area and replaced broken glass. Tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Smithville, TX 78957
Kimo
Job Details:
11/27/2023
Arrived onsite for a refrigerator that has Sheet of ice in bottom of freezer compartment. Upon arrival I found that the unit had sheets of ice at the bottom of the unit and in the drain pan I removed the ice and replaced the drain tube and performed Service Pointer #: W11604003. I also installed the funnel and heat probe. To cover for and ice buildup in the future.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Liberty Hill, TX 78642
Miguel
Job Details:
11/27/2023
"Arrived on site for unit not making any ice. Cycled and found Icemaker was stuck. Replaced icemaker, verified water flow. Unit now working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Georgetown, TX 78633
David Z
Job Details:
11/27/2023
Arrived on site to diagnose washer not powering on. Customer advised unit had already been repaired and is now properly functioning. CAll complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Hutto, TX 78634
Blake
Job Details:
11/27/2023
Arrived on site to inspect single wall oven. The oven door closes but doesnt always contact the door switch. I removed and replaced the hinges and tested. The unit now operates as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Troy, TX 76579
Tyler
Job Details:
11/27/2023
Arrived on site for washer making a loud grinding noise. Upon arrival confirmed issue. Found no errors in diagnostics but didntraced sound to rotor screw coming loose from gearcase and not allowing slider to activate properly. Replaced slider and screw from slider kit and found noise no longer present call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Liberty Hill, TX 78642
Miguel
Job Details:
11/27/2023
"Arrived on site for refrigerator making noise. Also is missing wheel.Confirmed noise is coming from evaporator motor. Replaced motor but new motor was louder than old. Wheel is broken off and missing axle. Odering motor and mounting parts, also ordering new wheel and axle. Reset for Mon pm. Needs 30 min call ahead; ordrng 1 WPW10304660 (Wheel.) and 1 W11594405 (Axle) and 1 WP2315549 (Motor) and 1 W11314839 (Harness) and 1 W11263195 (Fan scroll) and 1 W10188846 (Retainer)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Wimberley, TX 78676
Andrew
Job Details:
11/27/2023
"Arrived on site to inspect unit for not draining completely. Upon closer inspection found unit was draining properly. Found odor coming from unit recommended to wash unit by running cycle with vinegar in unit to help alleviate smell. Tested unit, unit is running as intended. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Smithville, TX 78957
Kimo
Job Details:
11/27/2023
"Arrived onsite for a refrigerator that is still having ice buildup and noise issues. Upon arrival I found that the customer had not set an appointment with us, and the she has to contact whirlpool for concession."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE0
Near Killeen, TX 76542
Sterling
Job Details:
11/27/2023
On arrival verified complaint of no water flow. Replaced filter and filter base per previous diag. Unit now dispenses water. Advised to dispense 5 gallons of water due to new filter. No leaks detected during service. Job complete operational test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Wimberley, TX 78676
Andrew
Job Details:
11/27/2023
"Arrived on site to inspect unit for beeping and vibrating noise coming from unit. Upon closer inspection found damper making noise customer complained about. Replaced bad damper, tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Dripping Springs, TX 78620
Andrey
Job Details:
11/27/2023
"Arrived on site to test unit for random noise, tested unit found shipping vent covers on the top of unit were not removed causing a rattle at times, removed and tested unit is now running as designed, job completed"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Pflugerville, TX 78660
Wesley
Job Details:
11/27/2023
Arrived onsite and tested unit for not operating with good water volume sufficient to clean regular loads on normal cycles. Tested. No error codes and proper base function in diagnostics. Advised customer on findings and provided customer instruct on design. Unit is operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Austin, TX 78748
Scott
Job Details:
11/27/2023
Arrived on site for washer flashing long drain error . Ran diagnostics and got 9-1 error code . Pump motor was making loud rattling noise every once in awhile . Found debris stuck in pump . Replaced pump and all checked normal. No water leaks detected at time of service. Job complete
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Marble Falls, TX 78654
Gerry C
Job Details:
11/27/2023
"MVW7230HW0 Arrived to inspect noise. I found the basket assembly was leaning badly to the back left of the cabinet and after correcting, the issue was lessened. After re-calibrating the control, I could not get the unit to make any unusual noises. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Hutto, TX 78634
Blake
Job Details:
11/27/2023
Arrived on site to inspect range back right burner not igniting. I tested and verified the issue. I tested resistance from the ignitor and found good resistance. I removed and replaced the spark module and found no change. I placed the burner cap directly above the ignitor and found very weak spark. The ignitor is needed to resolve. Office to order parts and schedule service. No gas leaks detected during service. ; ordrng 1 W11661897 (RR ignitor)
We serviced a
KITCHENAID RANGE
Model KODE500ESS02
Near Wimberley, TX 78676
Andrew
Job Details:
11/27/2023
"Arrived on site to inspect unit for error code f2e1. Upon closer inspection error code f2e1 was present. Also found gaskets sealing door are both failing at corners of doors, fluffed them up to seal better, advised customer to do the same periodically. Replaced bad console, tested unit, unit is running as intended. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Bastrop, TX 78602
Kimo
Job Details:
11/27/2023
Arrived onsite to install previously ordered part. Upon arrival I installed the new door switch and tested the unit and found that the unit is now operating as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Georgetown, TX 78628
Lou
Job Details:
11/27/2023
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the control panel and I found some moisture on the UI; therefore, I removed and replaced the user interface and tested the unit in diagnostics. Unit is operating as designed with no error codes present. No water leaks observed during service, job completed."
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC6FS
Near Dripping Springs, TX 78620
Andrey
Job Details:
11/27/2023
"Arrived on site to test unit for not operating properly, tested unit found it making a loud scrapping noise, removed blower and found installers used a long screw when attaching damper causing it the scrap against blower, cut screw back and installed blower, tested unit, unit is now running as designed, job complete"