Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Jonathan M.

Jonathan M.

COOKTOP KITCHENAID KECC506RBL01 Arrived on site for cooktop that had a burning smell. Inspected unit and work area. Found left front infinite switch burnt but no wiring burnt. Replaced left front infinite switch and tested unit. Unit is working as designed. Call complete.

Near Winding Creek Ln, McGregor, TX 76657
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for failure to complete a cycle and breaker tripping. Recalibrated load. All operating as designed in testing. Advised that control would be replaced in event of callback.

Near Screech Owl Dr, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR FRIGIDAIRE FRS26H5ASB5 Arrived on job to replace colb control. After replacement test operation. No leaks detected at time of service.

Near Sweetwater Cir, Wimberley, TX 78676
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived onsite to inspect fridge for icemaker issues, upon inspection found icemaker clogged with ice in funnel, replaced leaky valve to solve issues. Replaced valve.Complete"

Near Blackjack Oak Rd, Seguin, TX 78155
Tyler B.

Tyler B.

DRYER KENMORE 110.875117 Arrived to inspect unit with f1 control failure. Replaced control and tested properly

Near E 5th St, Georgetown, TX 78626
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBFO42FTX05 "Arrived on site for customer complaint of door not opening and closing properly. Found frost on tracks causing door not to slide open properly, the door seal is sealing on every side of door. Recommend defrosting unit and wiping down all moisture inside freezer before turning back on."

Near Waterfall Dr, The Hills, TX 78738
Al R.

Al R.

REFRIGERATOR WHIRLPOOL GD5DHAXVY06 Arrived to inspect side by side refrigerator not cooling.Found the condenser fan was the only fan running.The temperatures inside the unit were 65 degrees in both compartments.Accessed the compressor and found the compressor never powered on.Noticed the unit had a JUMP START device installed.Customer advised the unit was inside the residence when they moved in years ago.Returning with the capacitor and start device Unit is aged and this will possibly be a sealed system issue.Office to reschedule with customer due to harness being a PSP item.Needs more work; ordrng 1 CNOTE (RESEARCH. UNIT HAD A JUMP START DEVICE INSTALLED AND WANT TO MAKE SURE THIS HARNESS IS THE CORRECT PART.) and 1 WPW10291106 (WIRE HARNESS)

Near Oxford Dr, Killeen, TX 76542
Noah D.

Noah D.

MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived on site to inspect microwave for issues with UI beeping constantly and lights not working, ordering correct console and switch board. ; ordrng 1 W10143982 (SWITCH BOARD ) and 1 WP8206635 (CONSOLE )"

Near Hard Luck Rd, Marion, TX 78124
Al R.

Al R.

WASHER LG WT5001CW/00 Arrived to install previously ordered part.Removed and replaced the PuB Main Assembly.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Thoroughbred Dr, Killeen, TX 76549
David  Z.

David Z.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site to diagnose one dishwasher that was not running pump when washing. Performed diagnostic cycle. Found F4E3 error for motor not running. Checked form voltage at motor and found voltage, but motor not running. Motor DOA. Replaced wash motor and retested. Unit is now working as designed. No water leaks found, call complete."

Near Liberty Oaks Blvd, Cedar Park, TX 78613
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site for customer complaint of no ice production, found failed ice maker, I replaced ice maker, unit tested good."

Near Pedernales Canyon Trail, Spicewood, TX 78669
Kevin B.

Kevin B.

WASHER MAYTAG MHW5630HC0 "Arrived on site and replaced bellow, valves, hose and dispenser drawer, diagnosed on previous visit after replacement ran a diagnostic cycle and cannot find any leaks, job complete"

Near Crystal Water Dr, Austin, TX 78735
Eman J.

Eman J.

REFRIGERATOR KITCHENAID KFIS29PBMS02

Near Threadgill St, Austin, TX 78723
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator with a crack in liner. The old refrigerator was exchanged for this new refrigerator.

Near Tranquility Mountain, Buda, TX 78610
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived onsite for the dishwasher not working properly. Ran diagnostics and found no error codes. Found that there is not enough water being supplied. Water valve is shutting off too soon. Will need to replace level switch. Ordering parts and schedule customer ; ordrng 1 W10195039 (switch,overfill)"

Near Algaroba Loop, Mustang Ridge, TX 78610
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSS42FKB00 "Arrived on site for customer complaint of unit not powering on, found failed switch, I replaced switch, unit tested good.

Near Resaca Blvd, Austin, TX 78738
Robert J.

Robert J.

WASHER MAYTAG LAT9806AAE Arrived on job for complaints of noise. Found the pump cause of noise. Replaced pump and test. Noise level normal now. No leaks detected at time of service.

Near Arrow Point Cir, Wimberley, TX 78676
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF555SDHW01 "Arrived on site to diagnose refrigerator that was not making ice. Performed diagnostic and found noise coming from icemaker. Found it was grinding and tines not moving. Replaced icemaker and retested. Found everything is now working as designed, with no water leaks. Call complete."

Near Morgan Creek Dr, Austin, TX 78717
Leonardo C.

Leonardo C.

OVEN GE JT5000SF3SS Arrived on site to test unit for loud noise. Found noise coming from convection fan. Checked fan and found bad motor and fan. Ordering new convection motor and convection fan office to reschedule. ; ordrng 1 WB02T10598 (FAN CONVECTION ) and 1 Wb26x23813 (CONVECTION MOTOR)

Near Pratolina Dr, Austin, TX 78739
Leonardo C.

Leonardo C.

RANGE AMANA AGR5330BAS3 Arrived on site to replace front door panel. Replaced front door panel test unit and unit test good job complete.

Near Braeden Brooke Dr, San Marcos, TX 78666
Richard P.

Richard P.

DRYER WHIRLPOOL WED4850HW0 Arrived onsite for the dryer not working correctly. Ran diagnostics and found that the vent tube was kinked and clogged. Removed vent tube and removed clog and straightened out vent tube and dryer tested good . Complete

Near Springtown Way, San Marcos, TX 78666
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for unit not making ice. Put unit in diagnostics. Tested unit. Found no water getting to ice maker tray. Upon investigation. Found that water spout that goes directly into the tray was frozen. Cleared ice from spout. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Mystic Hollow, Buda, TX 78610
Richard P.

Richard P.

RANGE WHIRLPOOL WFE540H0ES2 Arrived onsite for the oven catching fire safety. Upon inspection found that there was a substance under the heat pan that caught fire during the pre heating of the oven could not determine what the substance is. Called safety hot line and reported my findings to them. Complete

Near N Cranes Mill Rd, Canyon Lake, TX 78133
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived on site to replace high voltage components for microwave. Replaced magnetron, capacitor, and diode. Tested unit and found all is functioning properly at this time."

Near County Rd 302, Jarrell, TX 76537
Robert J.

Robert J.

MICROWAVE FRIGIDAIRE FGMV176NTF Arrived on job for complaints of no power. Found the fuse open. Replaced all three switches and fuse. Ran test an when door is opened in mid cycle the fuse opened. Ordered both possible control but will need Auto to install ; ordrng 1 5304509634 (CONTROL ) and 1 5304509637 (CONTROL ) and 1 WPM085101 (FUSE )

Near Champion Ct, Woodcreek, TX 78676
Brandon C.

Brandon C.

OVEN KITCHENAID KODE507EWH04 "Arrived on site to replace inner door frame, found the part ordered was not the correct size. I looked up and double checked model number, model number is correct and according to marcone, we have the right part. Submitting parts research. ; ordrng 1 CNOTE (PART RESEARCH FOR SMALLER SIZE DOOR FRAME ) and 1 CNOTE (OFFICE TO RESCHEDULE )"

Near Country Estates Dr, San Marcos, TX 78666
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on job for complaints of no ice. Found the water pressure too low. Removed filter and retested. Water flow better. No leaks detected at time of service.

Near Arrowhead Pass, Wimberley, TX 78676
Wesley P.

Wesley P.

DISHWASHER GE GDF520PSF2SS Arrived onsite and replaced latch and found symptom persistent. Latch defective.

Near Oak Grove Ln, Georgetown, TX 78628
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB855DC3 "Arrived on site for washer that is showing a low flow error code. Inspected unit and work area. Please do not in service diagnostics and found an F8 E1 (no/long fill), F3 E2 (inlet water temperature fault), F0 E3 (overload), F0 E4 (spin limited by water temperature), and F2 E1 (UI stuck key) error codes. Placing it in the manual fill in cold water valve would buzz but not draw in water. Replace in the water valve and tested unit. Unit is working as designed. Call complete."

Near Hiawatha Dr, Waco, TX 76712
Noah D.

Noah D.

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to inspect dishwasher for residue on dishes, upon inspection found the entire dishwasher covered in calcium, customer checked water softener and found it bone dry. Customer ran a wash cycle with vinegar to clean inside of dishwasher.

Near Cantera Ridge, New Braunfels, TX 78132
Jacob S.

Jacob S.

OVEN WHIRLPOOL WFG550S0HZ1 Arrived onsite for door to unit not closing correctly. Tested unit. Found that hinges were bent. Replaced hinges. Tested unit. Unit test good. No leaks at this time. Job complete

Near Satsuma Dr, , TX 78610
David  Z.

David Z.

WASHER MAYTAG MVWX655DW1 "Arrived on site to diagnose washer they was making noise during cycle. Performed diagnostic and found 1 error code, F8E1 for long fill. Ran test cycle and found it filling fine, but heard noise coming from agitator. Found agitator was loose due to bolt backing out. Added loctite to agitator bolt and retightened. Retested and unit is no longer making noise and working as intended. Call complete."

Near Interlachen Dr, Austin, TX 78717
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Arrived on site to replace previously ordered parts for refrigerator. Replaced Orion control, main control, evaporator cover, and door gasket. Verified proper operation through diagnostics and that the unit was registering proper temperature through the RC thermistor. All checks good at this time and no leaks were found at time of service."

Near Holiday Creek Ln, Georgetown, TX 78633
Jacob S.

Jacob S.

WASHER WHIRLPOOL MHW6630HW0 Arrived onsite to replace parts ordered by previous tech. Replaced valves. Tested unit. Unit test good. Also re leveled the unit. No leaks at this time time. Job complete

Near Waterfall Hill Pkwy, Spicewood, TX 78669
David  Z.

David Z.

REFRIGERATOR LG LSXS26366S00 "Arrived on site to diagnose refrigerator that’s not cooling in either compartment. Performed diagnostic on it. Found room temp in both compartments. Performed sealed system checklist. Found .58 amps drawn, Evap is dry and clear with no frost pattern. Unit will need sealed system, repair and AHS AUTHO. Unit will need sealed system tech. Office to reschedule for sealed system.; ordrng 1 2HOUR (SEALED SYSTEM JOB ) and 1 AUTHO (AHS AUTHO NEEDED)"

Near Duncan Dr, Cedar Park, TX 78613
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived to install previously ordered parts, removed and replaced drain pan and ice bucket. And flowed properly"

Near Victoria Dr, Cedar Park, TX 78613
Al R.

Al R.

MICROWAVE GE JVM3160RF5SS "Arrived to install previously ordered parts.Removed and replaced the fuse, filter board and control panel.Reassembled and unit still did not work properly. There was no power and no display.Called tech line and advised issues and repairs.Voltage was getting to the unit, but unit never powered on.

Near Siltstone Loop, Killeen, TX 76542
Al R.

Al R.

REFRIGERATOR IKEA IX7DDEXGZ002 Arrived to install previously ordered parts.Removed and replaced the door and gasket.Reassembled and heated the gasket to the freezer cabinet.Advised customer to limit opening the freezer for at least 24 hours to let gasket form.Job complete

Near Beachcomber Dr, Belton, TX 76513
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KSSS48QTX00 "Arrived on site for no cool. Removed cover found traces of dye on bottom section of evaporator,replaced sealed system components,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Skyflower Dr, Austin, TX 78759
Lou S.

Lou S.

REFRIGERATOR LG LFXS30726S/02 "Arrived on site to inspect refrigerator not making ice. Upon further inspection, I tested temps in the FC=21 degrees & RC=58 degrees. Checked temp in ice box=32 degrees. I found a small amount of ic built up on the evap cover. Checked the compressor and it was extremely hot. Amp reading was .40amps. I advised the customer of my findings and advised that the unit will need a sealed system repair consisting of replacing the compressor, access valve, dryer, and possibly one or both evaporators. The unit is within the five year warranty so I advised the customer to contact lg to schedule the repair. No water leaks observed during service, job completed."

Near Coffee Mill Creek Rd, Georgetown, TX 78633
Keith D.

Keith D.

RANGE AMANA AER6303MFS2 Arrived on site and tested operation found unit working properly as designed. Customer stated that the front panel gets hot. I explained to her that there are air flow vents coming from the front of the unit and heat will rise and escape there causing unit to heat up like that. Document picture of air flow vents. Job complete.

Near County Rd, Bertram, TX 78605
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site to inspect fridge for not dispensing water, upon Inspection found the ice maker working, checked dispensing with no filter and got full stream, replaced filter back in and water continued. Realigned and checked for leaks. Job complete"

Near Turtle Ln, Seguin, TX 78155
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF757SDEE01 Arrived on site and tested temperatures. Found freezer at 0 degrees and fresh food at 40. Found odor coming from unit is not from a refrigerant leak but smells more like a cantaloupe. Instructed customer to place a couple of small bread tins or bowls with charcoal in them near return air vent and upper vent and change charcoal daily for 1 week to get rid of the odor. Unit tests good. Job complete

Near Beretta Cir, Georgetown, TX 78628
Al R.

Al R.

REFRIGERATOR WHIRLPOOL MFI2665XEM7 Arrived to inspect gasket issues on a previously installed gasket.Confirmed the complaint and used my heat gun to form the gasket to the freezer cabinet.Customer Satisfied.Job complete

Near Trotwood Trail, Killeen, TX 76543
Scott  M.

Scott M.

REFRIGERATOR JENN-AIR JS42NXFXDE01 "Arrived on site for right hinge issues . Found upper hinge creaking and rough opening . Customer said when opening it made a loud popping noise . Door is slightly out of alignment . Due to weight and size of door will need second man to change hinge . No water leaks detected at time of service . Please cal, to set return .; ordrng 1 TWOMAN and 1 W10691534 (hinge-door BOTTOM ) and 8 W11189635 (screw)s"

Near Silverhill Ln, Austin, TX 78759
Wesley P.

Wesley P.

WASHER MAYTAG MVWB765FW3 Arrived onsite and found unit operating with us level footing. Corrected and made smooth spinning. Advised customer on adjustment. All checks good.

Near Cedar Creek Cove, Round Rock, TX 78681
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL ED5CHQXKB03 Rubbed on site to install previously diagnosed parts. Inspected unit and work area. Replaced fan blade and not in unit is working as designed. Call complete.

Near N River Crossing, China Spring, TX 76633
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF130PAHB1 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found drain pump not fully mounted. Reset pump to proper position and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near W Adams Ave, Temple, TX 76504
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to inspect refrigerator temps and ice built up in RC section. Upon further inspection, the customer had the unit unplugged and defrosting. Customer provided a picture of the ice built up on the RC evaporator and cover. I disassembled the RC shelving and removed and replaced the evap motor harness. While the unit continued to defrost, I removed and replaced the HV control and found a gap in the drain tube at the back of the unit. Using silicone provided by manufacturer, I sealed the gap. I removed the remaining ice from the RC evaporator and tested the unit. Unit is operating as designed and beginning to cool. No water leaks observed during service, job completed."

Near Middle Darleen Dr, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived onsite for a refrigerator to replace previous diagnosed parts for the RC evaporator freezing up. I went to replace the harness and after removing the upper cover and air tower I found the top clips on the evaporator cover missing. I went to the shop and picked one up. I replaced the thermistor harness attaching it with foil tape and a zip tie. I replaced the evaporator cover and pan cover. I didn’t replace the gasket because it’s foamed in and only the lower flap was torn. I advised the customer to cut the flap off if it bothered them because it wasn’t affecting the sealing of the door. I removed the drain tube and cleared it and sealed it back in place.

Near Cherokee Rose Cir, Georgetown, TX 78626
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4855HW1 Arrived on job for complaints of draining constantly. Removed hose from control but washer still draining. Ordered control. ; ordrng 1 W11256099 (CONTROL )

Near Flathead Dr, Dripping Springs, TX 78620
Keith D.

Keith D.

RANGE WHIRLPOOL W5CE3024XB Arrived onsite and tested operation found FR burner overheating. Tested BR burner it tested good and was working properly. Found the switch had failed to FR unit will need new switch to repair. ; ordrng 1 WPW10244639 (switch-inf)

Near Rock House Dr, Liberty Hill, TX 78642
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived onsite and found ice container damaged and causing issues. Replaced container and advised customer on repair. All checks good.

Near Conchillos Dr, Georgetown, TX 78626
Clif L.

Clif L.

COOKTOP JENN-AIR JIC4536XS00 Arrived on site to diagnose a cooktop with a broken glass assembly. Tested unit and found impact on front edge of cooktop where crack is emanating from.

Near N Lakeview Dr, Salado, TX 76571
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived onsite for a refrigerator not dispensing water. I found the outlet tube from the reservoir frozen not allowing the unit to dispense. I defrosted the tube and tested the dispenser. The unit is working as designed. I went over recommended factory temperature settings with the customer. Call complete.

Near Fairway Ridge Rd, Georgetown, TX 78633
Tyler B.

Tyler B.

REFRIGERATOR HOTPOINT HTH17CBT2RWW Arrived to install previously ordered fan. Replaced fan and was now operating.

Near Scenic Dr, Georgetown, TX 78626
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site to inspect fridge for not cooling freezer, upon inspection found the bottom evaporator not freezing up except for a ball of evap

Near Falconwood Dr, San Marcos, TX 78666
Scott  M.

Scott M.

OVEN WHIRLPOOL KEMS308SSS05 "Arrived on site for unit not heating correctly. Found bake element burned up . Replaced element ,ran preheat all checked normal . . Job complete ."

Near Leapwood Place, Austin, TX 78759
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF555SDHW01 Arrived on job for complaints of not dispensing ice. Found drawer frozen shut. Will need to thaw the ice box. Customer will unplug day before to allow thaw. ;

Near Old Mine Ct, Wimberley, TX 78676
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KFIS29BBMS02 Arrived onsite for a refrigerator with ice melting and clumping in the ice bin. Ms stated the unit worked good since the previous visit and one day it wasn’t making ice. The next morning the bin was full but she noticed at the top of the bin the ice was sweating badly and melting more than normal. I found the ice box fan noisy and dragging some. I replaced the fan and tested the unit. All functions are working as designed. The FC temp was at 0 degrees. Call complete.

Near Gabriel Woods Dr, Georgetown, TX 78633
David  Z.

David Z.

REFRIGERATOR KITCHENAID KBSD608EBS01 "Arrived on site to diagnose refrigerator freezing items in the back of the unit. Performed diagnostic and checked RC. Found that unit had a lot of items obstructing the airflow channels behind the back shelves, and it was causing air to stay stationary. Customer was also keeping easy to freeze items in front of the diffuser door, and this will also cause freezing. Advised customer to create an airflow path to let air circulate and it should resolve freezing. Temps in both compartments were good. All is working as designed at his time. Call complete."

Near Hurst Hollow, Austin, TX 78734
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for console not working correctly. Found bad console ordering new console W11293216 office to reschedule could not get a good look at model number. ; ordrng 1 W11293216 (CONSOLE )

Near Kalahari Dr, Austin, TX 78739
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL KBFS25ECMS00 "Arrived on site for above normal temps . Found dye in condenser tray. Will need sealed system repair. Ordering compressor ,evap, service port,Uv drier , 3 hrs . Parts are covered , labor 568.30 w/tax . Collected 119.06 w/ tax cc .Customer reaching out to whirlpool. Please call to set return .; ordrng 1 3HRS and 1 SERVICEPORT and 1 UVDRYER and 1 W10507884 (compressor) and 1 WPW10317014 (evaporator)"

Near Greenlawn Pkwy, Austin, TX 78757
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and tested operation. Found freezer temp at 1 degree and set to 0. Found fresh food at 37 and set to 37. Found unit will sound door open alarm with all doors shut and not register doors closed even when manually holding switches closed. Unit will need new ui and main control to repair due to communication error.; ordrng 1 W11330971 (UI)

Near Independence Creek Ln, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL URB551WNGZ0 "Arrived on site for noise complaint. Powered unit on removed evaporator fan housing fans operating correctly reinstalled cover,compressor powered on no odd noise from compressor.adjutsed housing to fan"

Near Caswell Ave, Austin, TX 78751
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KBFC42FTS07 Arrived onsite for a refrigerator to replace the FC door that Whirlpool shipped to the customer. Upon inspecting the unit I found the rails dragging and sticking badly. The rails need to be replaced with the new door.; ordrng 1 W10744961 (SLIDE) and 1 W10744962 (SLIDE)

Near Midwood Ln, Round Rock, TX 78681
Keith D.

Keith D.

OVEN KITCHENAID KOSE500ESS04 Arrived onsite and found unit dead checked thermal fuse found that it had failed installed new thermal fuse and tested operation. Found unit working properly as designed job complete.

Near Cascata Way, Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site to test unit for left front burner not igniting. Found bad ignitor, replaced burner head test unit and unit test good job complete."

Near Tanager Way, Austin, TX 78748
Eman J.

Eman J.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived onsite for dishwasher not powering on. Tested the system found power connection undone. Fix power issue, tested system everything works as designed. No water leaks at time of service. Job complete."

Near Clayton Creek Ave, Austin, TX 78725
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG515S0ES1 Arrived onsite for unit front burners not lighting consistently. Tested unit. Found that burners take some time to turn on. Ordered parts. Rescheduled with customer ; ordrng 1 WPW10183375 (cap-burner) and 2 WPW10515455 (burnr-head)s

Near Traviston Dr, , TX 78738
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site and inspected dryer and found it is rattling during operation, disassembled dryer and found contact point under motor mounts described in-service pointer W11378591A. Added sound pad under motor mount and noise has stopped. Job complete"

Near Southward Cove, Austin, TX 78733
Leonardo C.

Leonardo C.

COOKTOP BOSCH NGM8655UC/01 Arrived on site to test unit gas leak. Test all valves and gas connections and could not find a leak at this time. Advised customer to get Plummer to check gas turn off. Job complete.

Near Sacbe Cove, Austin, TX 78745
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB835DW4 "Random site for washer that is showing an LF code. Inspected unit and work area. Placing it in service diagnostics and found an F8 E1 (low/no fill), F3 E2 (inlet water temperature fault), and F7 E0 (loss of power) error codes. Tested unit in Emmanuel fill and found the cold water valve buzzing but not drawing and water. Replaced inlet water valve and tested unit. Unit working as designed. Call complete."

Near Lane Dr, Woodway, TX 76712
Brandon C.

Brandon C.

OVEN KITCHENAID KODE500ESS04 "Arrived on site for customer complaint of error code when using upper oven, found failed oven sensor, I replaced sensor, unit tested good."

Near Founders Pl, Spicewood, TX 78669
James C.

James C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site and tested operation. Found loud ticking sound while unit running. Found tensioner pulley causing noise. Installed new from service kit and tested. Unit tests good. Job complete

Near Crane Crest Dr, New Braunfels, TX 78130
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL ED25DQXDW02 Arrived to inspect unit not turning off. Found black wire on timer not installed. Corrected and tested properly

Near Melanie Cove, Georgetown, TX 78633
Eman J.

Eman J.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for dishwasher. Found that dishwasher track is faulty ordering, adjuster W10712395, track WP3385089, dish-rack adjuster WPW10195839, positioner WPW10195840. ; ordrng 1 W10712395 (adjuster) and 1 WP3385089 (track) and 1 WPW10195839 (dishrack adjuster) and 1 WPW10195840 (positioner)"

Near Larkwood Dr, Austin, TX 78723
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the RC & FC lights not working. I removed and raced the LED control and tested and the lights came on. Also, I found the deli control wasn’t lit up. I removed the control and found a small amount of water inside the deli door cavity. When I removed the control to clean up the water, the interior lights began to flicker. Customer advised that the unit is not making ice. I tested the ice maker in diagnostics test #56-no errors. Tested in test #57 and the ice maker operated as designed, but there was no ice in the bin. I found a large amount of ice built up on the FC evap cover. I was unable to get good temp readings due to the unit doors being opened too long. I am ordering the HV control, UI, FC evap motor/harness & deli control and scheduled return No water leaks observed during service. I had the customer sign a waiver of damages from defrosting the refrig

Near Anderson Bluff Dr, Cedar Park, TX 78613
Clif L.

Clif L.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to diagnose a dishwasher that is not cycling. Tested unit and found failed pump and motor assembly. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near N Wheat Rd, Belton, TX 76513
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site and inspected dishwasher and found water to dishwasher is not turned on at source. After correcting ran a diagnostic cycle and it is operating properly. No water leaks detected at time of service, job complete"

Near Ray Charles Dr, Austin, TX 78745
Al R.

Al R.

DRYER MAYTAG MEDE500VP0 Arrived to inspect front load dryer not heating. Confirmed the complaint and removed and replaced the defective element. Reassembled and unit tested as designed.Job complete

Near Glass Mountain Dr, Killeen, TX 76542
James C.

James C.

MICROWAVE GE JVM3160DF4WW Arrived on site and found handle has broken off of door. No signs of misuse. Installed new door and tested. Job complete

Near Stillman Valley Rd, Florence, TX 76527
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL KBFS20EVMS13 "Arrived onsite to replace previous diagnosed parts. Replaced parts, tested system everything works as designed. Job complete. Ordering lid pantry WP67005930; ordrng 1 WP67005930 (lid-pantry)"

Near W 12th St, Austin, TX 78703
Eman J.

Eman J.

WASHER MAYTAG MHW6630HC0 Arrived onsite for washer not completing wash cycle. I tested the system it went through the full cycle with no error codes. Everything works as designed. No water leaks at time of service. Job complete.

Near Kelton Dr, Austin, TX 78754
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for oven panel not working. Tested and inspected unit and found failed UI panel. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Antioch Ave, Pflugerville, TX 78660
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW94HEXL0 "Arrived to inspect unit shutting down during cycles, found unit drain pump would heat up and shut down. Replaced pump and tested properly

Near Daniel Crossing, Liberty Hill, TX 78642
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFE975H0HZ1 "Arrived on site and inspected range and found door is not closing properly, reset hinges and it operating properly. Also leveled range, job complete"

Near Abana Way, Austin, TX 78748
Noah D.

Noah D.

VENTHOOD GE JV348L2SS "Arrived on site to inspect upper venthood for not venting, tested with paper and hand above microwave as well with no issues. Uncovered and watched fan with no extra movement or problems. Complete"

Near Dragon Fly, Spring Branch, TX 78070
Kevin B.

Kevin B.

DISHWASHER GE GLD5800L15BB "Arrived on site and inspected dishwasher and found it is 29 years old, tub is bowed outward, door no longer closes Hinges are rusted to the point where they are no longer engaging The structure of the dishwasher is not secure, not water tight,

Near Creeks Edge Pkwy, Austin, TX 78733
Richard P.

Richard P.

WASHER WHIRLPOOL WTW5005KW0 Arrived onsite for the washer not going through cycles. Ran diagnostics and found no error codes. Tested all the functions of the washer and all tested good. Could not duplicate the issue the customer is experiencing. Found no issues at this time. Washer is working to manufacture specs. Complete

Near Cox Rd, Blanco, TX 78606
Robert J.

Robert J.

RANGE WHIRLPOOL WFE320M0JS0 Arrived on job to replace panel. After replacement test operation all functions working.

Near Foremost Dr, Austin, TX 78745
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0HS1 "Arrived on site to test unit for door not closing. Found broken hinge,replaced hinge test unit and unit test good job complete."

Near W Slaughter Ln, Austin, TX 78749
Lou S.

Lou S.

FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site to inspect freezer not cooling. Upon further inspection, I found the unit unplugged. I plugged the unit in and when the compressor came on it was making a gurgling noise. I checked amp draw to,the compressor and it read 1.52amps. I checked the evaporator after approximately 10 mins of operation and it was dry/no frost pattern. I am ordering the sealed system consisting of the compressor, dryer, access valve and evaporator. Also a CNOTE-2 HOUR JOB AND CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. Unit was left unplugged.; ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)"

Near Bar K Ranch Rd, Lago Vista, TX 78645
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Arrived on site to inspect fridge for leaking issues, upon inspection found residue and leaks in dispenser area, replaced water valve and retested for leaks, no problems found. Complete"

Near Lisa Ln, San Marcos, TX 78666
Chase S.

Chase S.

REFRIGERATOR n/a "Arrived on site. Uninstalled built in refrigerator, disconnected water supply and left on floor skid. Customer will call office when ready to reinstall unit.

Near N Poppy Hills Cove, Georgetown, TX 78628
James C.

James C.

COOKTOP WHIRLPOOL KECC607BBL02 Arrived on site and found right rear corner of top broken. Also found counter top cracked at same spot of cooktop. Showed damage to project manager before repairing. Took photos of damage to top and countertop. Installed new cooktop and tested. Unit tests good. Job complete

Near Waters Edge, Horseshoe Bay, TX 78657
Eman J.

Eman J.

WASHER WHIRLPOOL WFW560CHW0 "Arrived onsite for washer not working. Tested system, everything works as designed. Job complete."

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL KDTE504DSS0 "Arrived on site for customer complaint of UI panel not working, found failed panel, I replaced panel, unit tested good.

Near Bella Montagna Cir, Austin, TX 78734
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived for the 3rd time to inspect leaking at the dispenser.Added both the pressure valve and tube.Unit wouldn’t dispense, so I called Whirlpool Tech line and spoke with BUTCH.Advised him of my findings and parts installed.System was down, so no notes were added from Techline.

Near Halter Dr, Copperas Cove, TX 76522
Al R.

Al R.

WASHER FRIGIDAIRE LTF7000EG0 Arrived to inspect front load Frigidaire washer not starting.Confirmed the complaint and removed and replaced door latch.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete

Near Eldie Ct, Killeen, TX 76543
David S.

David S.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for microwave not heating. I inspected unit and work area. I found the fuse was broken. I replaced the fuse, cap, diode, and magnetron. I plugged the unit back in and the fuse blew again. I checked the wiring and found one of the interlock wired wrong, I corrected the wiring. I powered the unit and and could hear it chatter when trying to heat. I replaced both interlocks and and the control board..; ordrng 1 W11252186 (interlock) and 1 W11252187 (interlock)"

Near Agostino Dr, Hutto, TX 78634
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL GX5FHTXVY07 Arrived onsite for refrigerator that was leaking out of the bottom and was making hollow ice. Inspected unit and work area. Customer advised he only real problem was the leaking issue. Removed freezer evaporator and found drain hole plugged up with ice. Steamed out ice obstruction and removed ice buildup. Unit is draining and working as designed. Call complete.

Near Las Moras Dr, Temple, TX 76502
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the FC rails, ice maker fan blower and UI failure I am replacing all parts. However, when I disassembled the FC door/drawers, I found a large crack in the liner starting at the evaporator drain and traveling to the opening of the FC section/door area. I contacted the office (MS) and advised of my findings.

Near Lakeland Dr, Lago Vista, TX 78645
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMC50522HB0 "Arrived on site to diagnose microwave that is not heating and had make some mist / smoke. On arrival found unit had no power to it. If you tap on the unit or slam the door hard enough you can see power flicker. Unit will not even stay on long enough to perform a test cycle. Unit is also NON SERVICEABLE. If we could perform a repair unit would need a control board and wiring harness to restore power to the other systems. Since unit is non serviceable from the Mfr, it needs to be replaced. No action we can take as diagnostic only was requested. Call complete."

Near Appaloosa Chase Dr, Austin, TX 78732
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300ESS00 "Arrived on site for water leaking into ice bin. Diagnosed crack in icemaker housing causing water to leak from housing,replaced icemaker,ran icemaker through a cycle water filled icemaker with no leaks"

Near E 14th St, Austin, TX 78702
David S.

David S.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to install previous diagnosed parts. I gained access to the pump and motor assembly, removed the failed component and replaced new. I ran a test cycle and the unit operated as designed. No water leaks detected."

Near Meadowside Ln, Round Rock, TX 78665
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0JS0 Arrived on site to test unit for damaged cooktop and vent and panel. Replaced cooktop and vent will order new panel W11175518 office to reschedule ; ordrng 1 W11175518 (PANEL )

Near N Lamar Blvd, Austin, TX 78752
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE104ESS2 Arrived to inspect unit not washing and broken adjusters . Found unit not pump and would need pump and adjuster kit. and 1 WPW10546503 (adjuster) and 1 WPW10605057 (pump and motor assy)

Near Chalk Bluff Ct, Leander, TX 78641
Brandon C.

Brandon C.

WASHER MAYTAG MHW5630HW0 "Arrived on site for customer complaint of unit leaking, found leak coming from dispenser, I replaced dispenser tested good."

Near Stirrup Dr, Dripping Springs, TX 78620
Chase S.

Chase S.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to check refrigerator for not calling properly after last repair. Found fresh food evaporator fan not running. Also found fresh food evaporator completely frosted up due to fan operation. Defrosted evaporator and refit all harness connections to evaporator fan. Fan is operational and evaporator is clear allowing good airflow. Replaced user interface and made sure all shelves were level. Door is not scratched but just had a water mark underneath the dispenser. All checks good with the refrigerator job complete

Near Arques Ave, Round Rock, TX 78681
Keith D.

Keith D.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and installed previous diagnosed part tested operation found unit working properly at time of service. Job complete

Near Burnet, TX 78611
Lou S.

Lou S.

WASHER MAYTAG MAV208DAWW "Arrived on site to inspect washer not spinning out clothes. Upon further inspection, I tested the unit in spin mode and it failed. I attempted on several different cycles to get the unit to function and it failed. I am ordering the transmission assembly, all brakes components, CNOTE-2 MAN JOB, CNOTE-2 HOUR JOB & CNOTE-AUTHORIZATION. Office to schedule return service. No water leaks observed during service.; ordrng 1 35-6918 (stator,brake) and 1 35-6615 (ht trans s) and 1 WP35-2017 (retainer-) and 1 21002010 (brake rotor) and 1 WP21001910 (spring- br) and 1 WP21002026 (snubber)"

Near Waterside Dr, Lago Vista, TX 78645
James C.

James C.

REFRIGERATOR GE ED2NHGXNQ00 Arrived on site and installed new ice door kit. Verified operation and found unit working properly. Job complete

Near S Timberhill Dr, Marble Falls, TX 78654
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived to inspect unit with no display. found console dead. Replaced and tested properly

Near Bluffview Cove, Georgetown, TX 78628
David S.

David S.

WASHER AMANA NTW4516FW3 "Arrived on site for washer not draining. I inspected the unit and work area. I found the drain line was full of derby and allowing the unit to drain. I removed the drain pump and hoses, I cleaned all hoses and drain pump out. I ran the unit through a test cycle, the unit operated as designed. I found the wall drain was clogged and over flowing. It’s in a garage. I cleaned up the water the best I could, and explained to the customer they will have to have a plumber come out to clear he all drain. Unit operated as designed,m no water leaks detected."

Near Rhea Ct, Austin, TX 78727
Lou S.

Lou S.

COOKTOP JENNAIR JIC4430XS00 "Arrived on site to inspect cooktop error codes. Upon further inspection, I found the unit showing F40. Attempted to test and due to the error code, it would not operate. I found service pointer W10556232A, and due to the error code, the pointer directs to replace the module. I had the customer sign a waiver of damages when removing glass cooktop. I removed and replaced the module and programmed the unit to #24 as stated in service matters tech sheet. Tested the unit and it operated as designed. Job completed."

Near Deepwood Dr, Lago Vista, TX 78645
Wesley P.

Wesley P.

MICROWAVE KITCHENAID KMLS311HSS6 "Arrived onsite and replaced lamps with correct parts with no change. Ordering control board to repair lighting issue. Office to reschedule. ; ordrng 1 W11129649 (PCBOARD), states that autho needed"

Near Crabtree Dr, Austin, TX 78750
David S.

David S.

WASHER MAYTAG MHW5500FW1 Arrive on site for washer not draining. I inspected the unit and work area. I found the unit showing fault code F9E1 long drain. I have the unit manually drain. I could hear the pump running and some water draining. I disassembled the unit and found the drain pump filter clogged. I removed the debris and cleared the hoses. I reassembled the unit and ran a test cycle. Unit operated as designed no water leaks detected. Job complete.

Near Winding Shore Ln, Pflugerville, TX 78660
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to install cabinet seal due to damage while installing, replaced cabinet seal and installed dishwasher with proper screw holes and alignment. Complete"

Near Oaklawn Dr, New Braunfels, TX 78132
David  Z.

David Z.

VENTHOOD WHIRLPOOL KXD4636YSS0 "Arrived on site to diagnose downdraft stuck in the down position. Performed diagnostics on unit. Customer had removed the grease filters, making their micro switches open and unit stuck down. Was able to actuate switches to raise unit up, but as soon as I did unit would hit the top position, and slowly sink back down into the housing. This is a sign of failed torsion springs which can no longer hold the unit up

Near SANTALUZ Path, Austin, TX 78732
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KRFC704FBS01 Arrived onsite and found unit fill spout heater wire snapped. Ordering door to repair heater to correct ice production. Advised customer on wait time. Office to reschedule. ; ordrng 1 W11254958 (LEFT DOOR. )

Near Juniper Rim Rd, Leander, TX 78641
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL GI6SARXXF06 Arrived on site for refrigerator that still not making ice. Inspected unit and work area. Tested unit thermistors and all checked good. Removed icemaker cover and try to jumper unit. Unit would not jump. Tested voltage at the icemaker and found proper voltage. Replaced icemaker and ice maker harness and tested unit. Unit jumped and filled with water. Told the customer to give the unit 24 hours to start making ice. Call complete.

Near Shirley Loop, Belton, TX 76513
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for cooling issue in fresh food. Removed evaporator cover,found drip pan warped,ran diagnostics fan not powering on,faulty thermistor. Replaced fan motor,drip pan and thermistor. Per service pointer W11092686E secured thermistor to correct location on suction line using foil tape and zip tie,secured evaporator to liner using clamps and a zip tie,secured back cover with 4 screws. Ran diagnostics checked air flow good,changed defrost setting to basic., used 1 W10836964 (DRIP PAN) from stock"

Near Big Horn Dr, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ01 "Arrived on site for no ice. Ran diagnostics,all test passed no errors on icemaker ran fill test no water entering icemaker, removed housing ohmed heater good,good voltage to heater, defrosted fill tube,ran diagnostics icemaker filled with water."

Near Estana Ln, Austin, TX 78739
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for oven not working. Test unit and found bad control board. Replaced control board test unit and unit heating to 350 job complete.

Near W Slaughter Ln, Austin, TX 78749
Richard P.

Richard P.

WASHER WHIRLPOOL WFW6620HW0 Arrived onsite for the washer leaking water out of the drawer. Upon inspection found that there is water residue on the drawer and on the side of washer. Replaced drawer and tilted back washer and washer tested fine and no leaks. Complete

Near Dancing Star, Johnson City, TX 78636
Luis M.

Luis M.

FREEZER UNKNOWN GAFZ30FDGB01 "Arrived on site for no cool. Fans running,removed compressor cover,found compressor extremely hot to the touch,removed starter,installed a new start powered unit on compressor not powering on diagnosed a defective compressor. Ordered compressor and filter drier. ; ordrng 1 W10913906 (ACCESS VAVLE) and 1 WPW10143759 (DRIER UV) and 1 WPW10750849 (COMPRESSOR)"

Near Vail Divide, Austin, TX 78738
Clif L.

Clif L.

TRASH COMPACTOR KITCHENAID KUCS03FTSS0 Arrived on site to diagnose a trash compactor that is not cycling properly. Found motor gearing stripped out and slipping. Replaced motor gearing and tested unit. Found all is functioning properly at this time.

Near La Quinta Dr, Georgetown, TX 78628
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF535SWHV02 Arrived onsite and found icemaker unable to cycle. Replaced icemaker and tested. All checks good

Near Muzzie Ln, Leander, TX 78641
Brandon C.

Brandon C.

WASHER MAYTAG MHW5630HW0 "Arrived on site for customer complaint of unit leaking a little water out of front center door. Found door not making good enough contact with bellow, ordering door hinges, inner door, and door bellow. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10208415 (hinge) and 1 W10208415 (hinge) and 1 W10299097 (HINGE) and 1 W10312805 (bracket) and 1 W10897390 (BELLOW) and 1 W11178958 (INNER DOOR)"

Near Stirrup Dr, Dripping Springs, TX 78620
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site to install previously diagnosed interlocks. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Harrier Flight Trail, Pflugerville, TX 78660
Kevin B.

Kevin B.

RANGE WHIRLPOOL WCG97US6HS00 "Arrived on site and found left rear igniter switch does not stop igniting, replaced both left valves and switch harness again end it is working correctly, job complete"

Near Vicenza Dr, Austin, TX 78739
Wesley P.

Wesley P.

OVEN KITCHENAID KODE500ESS02 Arrived onsite and found harness coming disconnected to console. Repaired by inserting properly. Now unit is operating as designed. No parts needed.

Near Etta May Ln, Leander, TX 78641
Eman J.

Eman J.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived on site for refrigerator freezer light not coming on. Tested system found freezer light faulty. Replaced light, tested system. Everything works as designed. Job complete"

Near Timber Heights Dr, Austin, TX 78754
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived to inspect valve chattering.Confirmed the complaint and reseated the water line at the valve.Also adjusted the pressure at the wall.Unit now operates as designed.All water lines were dry at the time of service.Job complete

Near Rain Cloud Trail, Harker Heights, TX 76548
David  Z.

David Z.

DISHWASHER KITCHENAID KUDS01FLSS6 "Arrived on site to diagnose dishwasher with door that lost tension. Performed diagnostic and found the right side link retainer was broken and right side rope had snapped. Customer approved. Replaced both links and retested. Door is now working as designed.

Near Bell Mountain Dr, Austin, TX 78730
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for the refrigerator ice maker not working. Upon inspection found that the ice maker was not in the home position it was broken. Replaced ice maker and tested fine no leaks detected complete.

Near Mourning Dove, Johnson City, TX 78636
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for fresh food not cooling . Replaced diffuser due to frost build up in door . Also found return vent completely bye insulation covered in fresh food . Cleaned out insulation. Air flow is now proper . No water leaks detected at time of service. Job complete .

Near W 2nd St, Elgin, TX 78621
Al R.

Al R.

DISHWASHER WHIRLPOOL DU915PWPS2 Arrived to inspect dishwasher making unusual noises.Confirmed the complaint and found a large piece of the utensil basket near the pump and motor.Unit operates as designed.All water lines were dry at the end of service.Unit is aged and louder than it was years ago.Job complete

Near Riley Dr, Killeen, TX 76542
Eman J.

Eman J.

WASHER MAYTAG MHW3505FW0 Arrived onsite for washer leaking water. Tested system found no water leak. Job complete.

Near Meadgreen Dr, Austin, TX 78758
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW3090JW0 Arrived onsite for unit being stuck in den mode. Tested unit. Could not get out of setting. Replaced timer control to unit. Tested unit. Unit test good. No leaks at this time. Job complete

Near Algarita Ave, Austin, TX 78704
Keith D.

Keith D.

WASHER WHIRLPOOL WTW5000DW1 Arrived onsite and checked for error codes found f5e2 and f0e5 cleared codes and ran diagnostics and found unit suspended had failed causing the loud noise. And throwing a off balance error code. Unit will need new suspension in order to repair. Also found wash plate not flush but was unable to remove due to it being seized up. Ordering suspension and wash plate. Upon further inspection also found that the gearcase failed has oil under unit. ; ordrng 1 W10752283 (WASH PLATE) and 1 W11130362 (suspension)

Near Scenic Loop, Kingsland, TX 78639
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for unit not spinning. Put unit in test mode. Got one error code for unit being out of balance load. Erased code. Tested unit in drain and spin 2 times. Unit test good. No error codes have come back. No leaks at this time. Job complete

Near W 5th St, Austin, TX 78703
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KSF26C4XYY03 Arrived onsite for the refrigerator ice maker not working. Ran diagnostics and found that there is no water going into the ice maker. Replaced valve and tested. Issue was not resolved will need to replaced control boards do to the fact that the valve is not coming on when calling for water. Ordering parts office to reschedule.; ordrng 1 W10418407 (cntrl-elec) and 1 W10446514 (electronic control)

Near Gid Graham, Blanco, TX 78606
Al R.

Al R.

REFRIGERATOR GE DSHS6VGBBCSS Arrived to inspect ice bucket issues.Confirmed the bucket assembly was defective.Called office and spoke with MS. Confirmed the Bucket and auger assembly was approved to install.Removed and replaced the bucket and unit began operating as designed.Job complete

Near Wren Cir, Copperas Cove, TX 76522
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to install previously diagnosed and ordered parts. Due to the sump/motor assembly leaking, the console lights not functioning and the lower rack wheels falling off, I removed and replaced all mentioned parts and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Lookout Knoll Dr, Leander, TX 78641
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of unit having electric smell, found failed control panel, also bring main control. ; ordrng 1 W10864141 (panl-cntrl)"

Near Goodnight Trail, Dripping Springs, TX 78620
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWX655DW1 Arrived on site for a washer that would not start a cycle. Inspected unit and work area. Tested unit unit begin turn on. Please do an in-service diagnostics and found an F8 E1 (low/no fill). Customer advised hey may have been over filling the unit. Ran unit through an auto cycle and unit ran as designed. Had customer start a cycle and found the customer over filling towels into the unit. Went over customer care guide and load sizes. Unit ran through the agitation and kept filling with water due to heavy load. Unit eventually stopped filling and ran as designed. Call complete.

Near Keathley Dr, Lorena, TX 76655
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to diagnose a dishwasher that is not cycling. Tested unit and found broken glass in drain pump assembly. Removed glass and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Co Rd 245, Florence, TX 76527
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the compressor, evaporator, heat exchanger, & pan heater. I installed a UV drier and a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 7.75 oz’s of R134A. I tested the unit and it is working as designed. Call complete."

Near Dawn River Cove, Austin, TX 78732
Luis M.

Luis M.

REFRIGERATOR LG LFX25960ST "Arrived on site for no ice and water. Tested dispenser no water,no power to icemaker,removed ginger cover,disconnected harness found broken terminal in harness on liner side

Near Upvalley Run, Austin, TX 78731
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to diagnose a microwave oven combination with a microwave that will not always start. Tested all parts and components and found no failures with unit at this time. Advised homeowner on electrostatic panel operation. Job is complete and no repairs are needed.

Near Hanging Star Ln, , TX
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WOC54EC0AS05 Arrived on site to install new control panel for microwave oven combination. Installed new panel and tested unit. Found all is functioning properly at this time.

Near Longview Ln, Georgetown, TX 78633
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL G7CG3665XS00 Arrived on site to replace manifold. Replaced manifold test unit and unit test good no leaks present at this time.

Near Anchusa Trail, Austin, TX 78736
Lou S.

Lou S.

DISHWASHER GE GDT695SSJ2SS "Arrived on site to inspect dishwasher no functions. Upon further inspection, I found the unit operating as customer had unplugged unit and it reset. I placed unit in diagnostics and tested voltage to element and got 121V. I checked element and got 17ohms and unit operated as designed in diagnostics. I contacted ge techline and spoke to Charlie and advised of my findings. Charlie advised that there is a service pointer on this issue and to replace the element and both nuts and to order a Software Update Module WD98R2327901 and afternoon updating the software to send the module to ge.No water leaks observed during service, job completed."

Near Nashville Cove, Lago Vista, TX 78645
Tyler B.

Tyler B.

WASHER GE GTWM4250D1WS "Arrived to install previously ordered shocks. Replaced and tested properly

Near Reinhardt Ct, Georgetown, TX 78626
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site for customer complaint of gas leak, found leak at regulator and manifold.

Near Goodnight Trail, Dripping Springs, TX 78620
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect fridge and install parts for bad ice production replaced icebox fan and gasket per last tech, control board was unable to be accessed due to bent casters on both sides that another company installed. Customer must remove fridge from spot if further board work is needed. Checked all functions of icebox and gasket and found no issues. Motor for ice maker tested good.Complete"

Near Copper Rim, Spring Branch, TX 78070
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JS48SEDBDA "Arrived on site for no cool. Found no lights and unit not powering on. Removed control cover,voltage entering unit,power to power supply and to main control,no power exiting control or power supply found burned traces on compressor control. Diagnosed unit will need a new main control,power supply and compressor control,need AUTHO approval; ordrng 1 12002799 (COMPRESSOR CONTROL) and 1 WP67001360 (POWER SUPPLY) and 1 WP67006853 (MAIN CONTROL)"

Near Pleasant Panorama View, Austin, TX 78738
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site and inspected refrigerator and found freezer temperature is 14 degrees, fresh food is 47 degrees. Customer has freezer set on 1 and fresh food set on 3. Normal setting for both would be 4 set step 7 and step 8 to 9 maximum.

Near Andes Peak Trail, Austin, TX 78747
David S.

David S.

ICE MACHINE WHIRLPOOL GI1500XHS9 "Arrived on site to install a new water valve per service pointer 4317422. I gained access to the water valve and installed the new one. I tested the unit and unit operated as designed. I spoke with customer about how the install instruction for this u it state it need to have an open air drain for the unit to drain properly, otherwise you will have have a thumping suction noise. No water leaks detected. Job complete."

Near Twin Ridge Pkwy, Round Rock, TX 78664
Scott  M.

Scott M.

COOKTOP WHIRLPOOL RC8536XTW2 Arrived on site for unit sparking after previous repair . Found wire connector had fail causing wire to contact another wire shortening new switch . Tested burners all are working and heating properly . . Job complete .

Near Astor Pl, Austin, TX 78721
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site for customer complaint of gas leak, found leak at regulator and manifold.

Near Goodnight Trail, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

RANGE JENN-AIR JDRP436WP03 "Arrived on site to test unit for touchpad not working. Found touchpad not responding, replaced ui and control test unit and unit test good job complete."

Near Osceola Trail, Austin, TX 78738
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site and inspected dishwasher and found saved error codes 6/4, 6/3 again. Tested float switch and it is correct, ran diagnostic cycle and it completed properly. Dishwasher installation area does not meet the height minimum and dishwasher is leaning forward. Reported to techline, system was down and couldn’t get an SR number."

Near Thistle Ct, Austin, TX 78733
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite and found unit operating as designed save some noise and vibration concerns. Used pads to address concerns. All checks good.

Near Manada Trail, Leander, TX 78641
David S.

David S.

OVEN KITCHENAID KEBS207BSS00 "Arrived on site for oven having no power. I inspected the unit and work area. I pulled the unit from the cabinet and inspected the fuse, and Both thermal fuses all checked good. I turned the breaker on and checked power to the unit. I am showing 121v o L2 to Neutral, and showing nothing from L1 to neutral, see so quick pic. According to the wiring diagram L1 supplies power to the control, and the control and UI are showing no power. I spoke with customer about the unit and explained they will have to have an electrician check the breaker, or the wiring in the wall, because the unit is not getting proper power. I reinstalled the unit how the customer wanted

Near Etienne Cove, Austin, TX 78759
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite to replace parts ordered by previous tech. Reply the diffuser. Tested unit. Unit test good. No leaks at this time. Job complete

Near Collingsworth Dr, Austin, TX 78753
Tyler B.

Tyler B.

REFRIGERATOR MAYTAG MTB2156FEW Arrived to install previously ordered parts. Replace cap and dev and cooling properly

Near Carriage Hills Cove, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL KBFN506EPA01 Arrived on site and tested operation. Found left 3 lights and lower right light out. Found loose connection on middle left module. Secure wire into connector and found all lights now functioning properly. Job complete

Near Mormon Mill Rd, Marble Falls, TX 78654
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed harness and heating element. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. Ordering needed part. Office to schedule return trip. Customer is calling whirlpool to get coverage. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10857624 (heater)

Near Co Rd 431, Taylor, TX 76574
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced pump and motor and tested unit in Ana auto test. Unit worked as designed and heater kicked on at the end. Call complete.

Near Lonesome Oak Drive, Temple, TX 76502
Scott  M.

Scott M.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for control not responding . Ran diagnostics got several UI failurer codes . Replaced control tested ,all checked normal . Job complete ."

Near Alturas Ave, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR KITCHENAID KFIS25XVMS2 Arrived on site and tested operation. Found condenser fan not running but compressor is running. Installed new condenser fan motor and tested operation n found full frost pattern on evaporator and unit cooling properly. Instructed customer that the unit may take up to 24 hours to reach proper temps. Job complete

Near Lone Oak Drive, Burnet, TX 78611
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCGD506GSS00 Arrived on site to replaced valves and tubings. Replaced parts test unit and unit test good job complete. No leaks present at this time.

Near Lost Meadow Trail, The Hills, TX 78738
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived on site and tested operation. Found fresh food and freezer at 45 degrees. Compressor very hot. Unit has failed compressor and will need sealed system repair. Office to schedule return services for 2 hours; ordrng 1 CNOTE (2 HR SS) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)

Near Max Copeland Dr, Marble Falls, TX 78654
Noah D.

Noah D.

WASHER MAYTAG MVWB300WQ1 "Arrived on site to inspect washer for issues completing cycle with a lid error, checked for error codes and found only lid error codes, replaced lid and tested all functions, no problems found.Complete"

Near Spanish Oak Esplanade, Canyon Lake, TX 78133
Noah D.

Noah D.

RANGE KITCHENAID KFDC558JSS00 "Arrived on site to inspect door for dent, upon inspection saw the small rounded dent on door, replaced outer glass and frame, checked for issues and damage, no problems found. Complete"

Near Canyon Lake, TX 78132
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 Arrived onsite for a refrigerator to replace possible sealed system components. I found the charge in the system a little low and signs of a leak around the Lokring fitting on the drier. I recovered the refrigerant and installed a UV drier and added a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with R134A and tested the unit. The unit had a good frost pattern and is working as designed. The unit had been moved to apartment 923 and was not connected to a water supply. Call complete.

Near Hunters Chase Dr, Austin, TX 78729
Keith D.

Keith D.

DISHWASHER KITCHENAID WDT790SLYM3 Arrived on site and tested operation found unit working as designed upon further inspection I found that the dispenser assembly has failed causing soap to just run out continuously. Unit will need new dispenser assembly to repair.

Near Columbine St, Meadowlakes, TX 78654
Keith D.

Keith D.

DRYER SAMSUNG DV395ETPASU/A1 Arrived on site and inspected for lint build up found vent clogged with lint. Removed what I could from unit. And advised customer to have a vent cleaning company come out and clean the vent leading to the outside. Job complete

Near Columbine St, Meadowlakes, TX 78654
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Arrived on site to inspect fridge for leaking issues, upon inspection of video of leak and testing found the magnet on the inlet valve not closing, replaced valve and retested. No leaks found during ice maker fill aNd dispensing. Complete"

Near Sir Winston Dr, Canyon Lake, TX 78133
Robert J.

Robert J.

OVEN WHIRLPOOL WFG361LVS3 Arrived on job for complaints of no bake. Found that items in storage drawer causing a short in igniter operation. Removed extra items and oven now working properly.

Near Lacebark Ln, Buda, TX 78610
Eman J.

Eman J.

DRYER WHIRLPOOL WED5620HW1 Arrived onsite for dryer not powering on. Tested system found that the control panel was bad. Ordering control W11378949. ; ordrng 1 W11378949 (CNTRL-ELEC)

Near Mc Phaul St, Austin, TX 78758
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF535SMBM Arrived onsite for the refrigerator ice maker not working. During testing found that the ice maker is leaking water into the ice container. Replaced ice maker and tested good and no leaks detected. Complete

Near Jr Dr, Johnson City, TX 78636
David  Z.

David Z.

FREEZER WHIRLPOOL EVL201NXRQ00 Arrived on site to install previously diagnosed parts to resolve condensation building on back of unit. Removed old permagum from around opening for harness in back of unit. Installed and created new permagum seal around wiring harness. Could no longer feel any cold air escaping. All is working as designed. Call complete.

Near Standing Rock Dr, Austin, TX 78730
David S.

David S.

VENTHOOD WHIRLPOOL WVW53UC0FS2 Arrived on site to install previous diagnosed part. I gained access to the led driver and replaced new. I reassembled the unit and tested operations. U it lights up and the fan comes on like it should. Job complete

Near Balcones Woods Dr, Austin, TX 78759
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL GD5RVAXVY05 Arrived outside for the refrigerator that won’t dispense ice. Inspected unit and work area. Found ice frozen and container frosted in frozen together. Removed clumped ice and placed fresh ice in there to dispense. Found unit still would not turn. Removed ice bin and found shaft stripped. Replaced shaft and tested unit. Unit is working as designed. Complete complete.

Near Golinda Dr, Chilton, TX 76632
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL GARF30FDGB00 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I installed the caster brackets, casters, and front foot pedal. Call complete."

Near Hare Trail, Austin, TX 78726
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived to install previously ordered racks. Replaced racks and tested properly

Near Shearwater Ln, Leander, TX 78641
David  Z.

David Z.

WASHER MAYTAG PAV3300AWW "Arrived on site to diagnose washer that was no longer spinning. Performed diagnostic and found motor was running, but not turning transmission. Found failed transmission.

Near Cade Cir, Austin, TX 78726
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived onsite to replace previous diagnosed parts. Replaced parts, tested system. Everything works as designed. No water leaks at time of service. Job complete"

Near Caperi Dr, Pflugerville, TX 78660
Robert J.

Robert J.

DRYER LG DLEX800V Arrived on job for complaints of thumping noise. Found two of the front rollers damaged. After replacement test operation all functions working properly.

Near Barton Point Dr, Austin, TX 78733
Al R.

Al R.

DRYER WHIRLPOOL WED5620HW1 Arrived to inspect front load dryer display issues.Confirmed the complaint and found the display defective. Removed and replaced the control panel.Reassembled and unit tested as designed.Job complete

Near Nancy Dr, Killeen, TX 76542
David  Z.

David Z.

MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site to install previously diagnosed parts for microwave that was not heating. Installed new control and retested. Unit is still not heating. Lights and turntable are good, but with no heat. Need to order cavity and mag thermostats. Also need AUTHO from AHS. Office to reschedule based on AUTHO approval from AHS. ; ordrng 1 AUTHO (AUTHO) and 1 W10141630 (thrmst-fix) and 1 WP4375079 (thrmst-fix)"

Near Valburn Ct, Austin, TX 78731
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD8120HC "Arrived on site and found customer is experiencing check lint screen showing on display, set dryer into a diagnostic cycle and did not find any saved errors. Spoke with tech line check vent is just a reminder. 7727818267"

Near Allamanda Dr, Austin, TX 78739
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HB3 "Arrived on site to inspect microwave venthood light not turning off. Upon further inspection, I found the light bulb out of the socket. I turned the power off to the unit and placed the light the unit and turned the power back on. The light came on as soon as power was cycled. I attempted to turn the light off at the control panel and it failed. Cycled power and removed and replaced the main control and cycled power back on and retested. Unit is operating as designed. Job completed."

Near Henry Ave, Lago Vista, TX 78645
David  Z.

David Z.

MICROWAVE KITCHENAID KHMS2040WSS1 Arrived on site to install previously diagnosed control to resolve unit not running after interlocks replaced. Installed new control and retested. Unit is now running and heating as designed.

Near Wood Hollow Dr, Austin, TX 78731
Lou S.

Lou S.

WASHER WHIRLPOOL CET9000GQ0 "Arrived on site to install previously diagnosed and ordered part. Due to the unit drive belt shredding, I replaced the belt and tested the unit. It operated as designed. No water leaks observed during service, job completed."

Near Ranch Rd 1431, Leander, TX 78645
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived onsite for the refrigerator ice maker not working properly. During testing found that the the fill tube is frozen .When customer calls back to set up service ice maker fill tube will need to be replaced. Complete

Near Smith West Ranch Rd, Johnson City, TX 78636

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