"Arrived on site to test unit for no ice production, tested unit found found ice maker is switched off, turned on ice maker and ran cycle, ice maker is running as designed, advised customer to allow 24-48 hour until bin is full,no leaks detected job complete no parts installed"

"KSGG700EBS1 Arrived on site for control panel not operating. Upon arrival, the display stated controls not responding. Upon disassembly, found residue on the control board. Called tech line and spoke with Aaron SR#7739151126 advised to replace whatever parts necessary to complete repair. Proceeded to replace control however display became glitchy. Ordering another control W11034208 and display harness W11176109. Office to reschedule ; ordrng 1 W11176109 (Display harness) and 1 W11034208 (Control)"

Arrived on site for a wall oven that is flashing an F9E0 (Mis wired oven) error code. The customer advised that the unit showed that error message about four months ago and it sat on the screen for two weeks before going away. Advised that it worked again for maybe a week and then flashed that error code again. I ran the unit into diagnostics and confirmed that error code but also found an F1 E1 (relay board failure) error code. I checked all wiring and found all wiring was connected. I replaced the appliance manager and tested the unit. I found the unit working and operating as designed. Call complete. W11448962

"Arrived onsite for sealed system repair. On arrival tapped system and found flat. Removed manufacture dryer and installed dryer for access port. Charged system with 140 psi nitrogen. Lost 5 psi in 15 minutes. Could not locate any leaks. Called tech line for assistance. Spoke to Steve, SR#7739156327. Tech recommended increasing nitrogen to 250 psi. Was now loosing 15 psi in 5 minutes. Still could not find visible leak. Tech sent for review to engineering. Waiting on response . Used drier wpw10143759 and nitrogen."

"Arrived on site for no ice. Ran diagnostic 'bf error if no ice,ran fill test failed diagnosed unit will need another icemaker and fill tube with heater. ; ordrng 1 W11515313 (Fill tube)"

Arrived onsite for noisy refrigerator. Ran diagnostics test. Found everything to sound normal except the diffuser. The diffuser control was really loud. I replaced the diffuser control and now sounds normal. Unit is operating as designed at this time. Job complete. INSTALLED W11236851 DIFFUSER.

"WZF34X20DW01 Arrived to inspect no cool. The compressor was unable to start and clearly had a locked rotor. Office to order compressor, service port and dye drier. Please allow two hours for sealed system service. No water connections to unit. ; ordrng 1 W10750851 (Compressor) and 1 W11506635 (Service Port) and 1 WPW10143759 (Dye Drier) and 1 2HourSealedSystem (All Copper)"

Arrived onsite and found blown fuse. Used fuse during diagnostics. Determined under side wiring harness to turntable motor and light charred from excessive cooktop heat which eventually caused bare wire short. Called techline and spoke with Brandon SR#7739147386. CS talked with trade care and no repairs will be approved due to evidence of use and care causation.

"Arrived on site for unit just stopping. Found f9e1, f0e3, f7e1. Ran test and unit did not drain. Touched the harness and unit started draining. Replaced lower harness. Ran test and found noises when actuator was activated. Removed and found splutch broken. Replaced slutch and actuator. Verified operation. Call complete. W11643701, W10721967, W11481722"

"Arrived on site for loud noise. Diagnosed a defective damper control,replaced damper control. Used wpw10479155"

"Arrived on site to replace previously diagnosed wash motor, replaced and tested, unit is now running as designed, no leaks detected job complete installed W11613479"

"Arrived on site for elements not heating up. Upon arrival, inspected polarity and is incorrect. Black wire is neutral and white neutral wire has 120. Maintenance team will have wiring redone. Job complete. No parts needed"

"WED4950HW0 Arrived on site for unit not heating. Upon arrival, unit was uninstalled (picture attached). Customer agreed to reinstall unit. While customer proceeded to reinstall, began troubleshooting unit and found cut off thermostat open. Replaced cut off. Tested unit and now unit is functioning as designed. 279816 cutoff"

"Arrived onsite for not cooling and took temps, found unit operating at 12 degrees and 40 degrees. Adjusted temp settings to coldest and advised customer on defrost function. Will monitor for proper function."

"Arrived on site for ice build up. Found water leaking from fresh food drain,diagnosed unit will need drain extension in compressor compartment and shims to level drain pan in fresh food section. ; ordrng 1 W11661573 (Drain tube extension.) and 2 Shims (Shims)s"

Arrived onsite for refrigerator drip pan leaking. On inspection the drip pan has 2 big holes. I Informed the customer that the drip pan may not be available. No water leaks were detected during service. ; ordrng 1 935781 (Drip pan)

"On arrival verified complaint of arcing. Unit needs mag, diode, and cap but also found paint is scraped in unit and arced at all 4 corners of the rack holder. Unit will need holders and paint. Advised customer of proper tier cooking and storage when not in use. Rescheduled for 5/30 no parts installed; schdld next appmnt for 5/30 THU !"

"Arrived on site to inspect wall oven/microwave combo unit with microwave light not working. Upon further inspection, I found the microwave interior light not turning on when the door is opened. Using my microwave tester, I tested the microwave for 30 seconds and the light failed to come on while testing. I pulled the unit out and removed and replaced the light and retested. Unit is operating as designed. Once I had the unit back into the wall/cabinets, I retested the unit and it continues to operate as designed. Job completed. W10886919"

Arrived on site to replace holder. Replaced holder test unit and unit heating for 1 minute then it stops. Will order new magnetron capacitor and diode. Office to reschedule ; ordrng 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 WPW10693025 (Magnetron)

On arrival verified complaint of unit not spinning. Replaced shifter and cap. Still no function. Replaced harness and verified voltage and polarity are correct. Motor also ohms out correctly. Still not functioning. Spoke to TL 7739144907 advised to install another main and motor. SW is ordering all parts for this call. Reschedule for 5/27installed w11095106 w11116592 (previous call) w11481722 and w11395618; schdld next appmnt for 5/27 MON !

"Arrived onsite for washer leaking from the back. I found the fill valve weeping and leaking into the tub. I replaced the fill valve and tested the unit. All is working as designed. No water leaks are present at the time of service. Call complete. INSTALLED W11038689 REG, WATER INLET."

"Arrived on site to test unit for freezing food in RC, tested unit found damper not closing properly, replaced damper and tested, unit is now running as designed, explained to customer on proper loading and advised to keep unit at recommended temperature, no leaks detected job complete installed W11645127"

"WRS321SDHZ08 Arrived to install previously diagnosed parts. I found he issue was not with the fan motor or fan, but the ice maker inlet had started leaking again, in a different area. Tech GCO for return service. No leaks of the water supply observed during service. ; ordrng 1 GCO (GCO)"

"WRS321SDHB01 Arrived to install previously diagnosed and ordered sealed system parts. I installed the compressor W10507884, pre-cooler W11678305, service port W11506635 and dye drier WPW10143759 after evacuating the system. I found oxidized system oil residue on the condenser to heat loop factory connection and corrected via re-brazing, then vacuumed. Achieving 250 microns and then seeing only a bump to 320 after 15 minutes of vacuum and an additional 15 minutes of dwell time, I attributed the rise to the likelihood of significant moisture that had entered the system due to the prior pre-cooler (water submerged portion) failure. Charging with the MFG calculated 5.3 oz, the unit started cooling as designed and had excellent thermography heat signatures throughout the high side of the system. No water connections to unit."

Arrived on site to test unit for unit giving door error. Found bad lower switches. Replaced interlock for bottom switch holder test unit and unit test good job complete.

"Arrived on site to test unit for being too hot. Customer stated inspector showed that oven was reading at 400? on a 350? bake cycle. Started bake cycle at 350?, unit initially reached 380?, unit than dropped down to 350? and cycled between 350? and 380?. Calibrated oven -15?. Unit is now cycling between 335? and 365?. Unit is now running as designed, no parts installed, job complete."

Arrived onsite and replaced the spark module. Tested unit. All checks good. Advised customer on repair. W10860916

On arrival verified complaint of unit stopping in cycle. Installed inlet system per previous diagnosis unit now runs longer then it did but still throws code. Original sensor was open and broken. Unit now needs water valve for low flow as source flow is good. Installed w11535094; ordrng 1 W11434044 (Water valve)

"Arrived on site to replace previously diagnosed cooktop, replaced cooktop, customer approved, job complete installed W11223301"

"Arrived on site for washer flashing f9e1 and stuck in flood mode. Upon arrival found no errors in diagnostics. Spoke with techline and with through diagnostics checks but found no failures, found p7mp at 19.8ohms. Replaced actuator and capacitor. Recalibrated machine. No leaks present Sr#7739149752. Call complete"

Arrived onsite for ice maker producing to-much ice. On inspection found that the arm on the ice maker was bent. Installed a new ice maker n the unit and called for water. The refrigerator filled the ice tray up. The IM is working as designed from the factory. No water leaks detected during service.

"Arrived on site to inspect dishwasher with no power. Upon further inspection, I attempted to place the unit in diagnostics and it failed to respond. I checked voltage at the junction box and found 65V. I removed the outer door panel and inspected the main control and tested at the control and again found only 65V. I found the L1 to ground was 124V and L1 to neutral was 65V. Checked the breaker and found it to be a standard breaker and was on. Customer advised the light above the sink is on the same circuit and it was on telling me the unit should be getting 124V. I pulled the unit out and tested the outlet and found it good. Checked the lower outlet and it too was good. Ohmed out the power cord and found the neutral side was melted but the cord was testing good. I checked the outlet and found the left side of the plug was blackened and appeared to be slightly melted (photo). I re-wired the unit/cord and plugged it into the lower plug and the unit powered on. I tested the unit and it responded. I put the unit back in its space and reassembled the unit and tested in diagnostics. Unit showed no error codes and is operating as designed. I recommended the customer replace the outlet for safety reasons and when not in use or not home, I recommended they turn the unit off at the breaker, for safety reasons, until they can get the outlet replaced. No water leaks observed during service, job completed. No parts installed."

Arrived on site to test unit for small left oven not heating. Found igniter became disconnected again. Secured connection with electrical tape. Unit working as designed. No parts replaced at this time. Job complete.

"Arrived on site and verified compressor was faulty. Replaced compressor(W11557425), drier(WPW10143759) and access port(W11506635). Vacuumed system and held pressure for 20mins. Charged to specs with 55g of r600a. Unit now working as designed. Advised customer to place bottle or glass of water in FC and when frozen solid to use unit. No leaks detected. Job complete."

"Arrived on site for F3-E1 error. Upon arrival,ran Diane confirm F3-E1 error code for thermistor open or short. Disassembled unit to test/ inspect components. Found thermistor is good. Need to replace control. Replaced control W11565020. Test unit on both sensor and time dry. Unit is operating as designed. Job complete"

"Arrived on site for no lights in fresh food. Checked switches passed,door open indicator working,freezer leds working ordering a new fresh food led module; ordrng 1 W11470191 (Led module) and 1 W11455229 (Main control)"

"Arrived on site to test unit for long dry times. Tested unit with vent tester, vent test is showing that airflow is restricted and not allowing air and moisture to escape. Recommended to hire a professional vent cleaning service in order to get vent tube properly cleaned. All components are properly engaging. Unit is running as designed, no parts installed, job complete."

Arrived on site to test unit for unit not heating. Test unit and found and high voltage. Replaced magnetron capacitor and diode. Test unit and unit heating correctly job complete.

Arrived on site to replace console. Replaced console test unit and unit test good job complete.

"Arrived on site to replace previously diagnosed parts. Replaced heater (W10518394) and fill valve (W11175771). Tested unit, unit is now heating and filling properly. All components are properly engaging. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for a washing machine that is not starting a cycle. Inspected unit and work area. I did confirm the customer complaint and found at the motor would not turn. Around the unit into diagnostics and found an F6 E3 (ACU cannot hear MCU) and F7 E7 (unable to reach target rpm) error codes. I called whirlpool tech line and spoke to Chris SR# 7739147877. He advised that they have been running into this issue more frequently, and that most of the models just need a lower harness replaced. He advised to just replace the lower harness and to call back if any other issues persist. He did advise not to replace the control as he that does not think that the control is really at fault However, I am ordering the wire harness and stator and also will return with the remaining parts sent with me today. I rescheduled the customer to 6/3.; ordrng 1 W11568984 (Lower harness) and 1 W11195971 (Stator)"

"Arrived on site to install previously diagnosed and ordered parts. Due to the recirculating pump and bin thermistor failures, I removed and replaced both parts and tested. Unit is operating as designed. No water leaks observed during service, job completed. W11542867. WPW10511923"

"Arrived on site to replace previously diagnosed parts. Replaced suspension (W11400156), gearcase (W11449841), stator (W10915700), clutch (W10754448), slider (W10734521), rotor (W10915701), washplate (W10902814), washplate bolt (W10752187), and control (W11419171).Tested unit, unit is now running as designed. Ran calibration cycle. No leaks detected, job complete."

"MVW5430MW1 Arrived on site for unit not starting. Upon arrival, customer was able to unlock unit and tub was filled with water. Emptied water with shop vac. Proceeded to enter diagnostics and found F9E1 code. Continued to perform overall diagnostics mode however lid will not lock. Replaced W11670519 latch. Re tested and still issue persists. Continued to inspect wiring harness and found lower harness to the pump is ripped (picture attached). Ordering lower harness W11643701. Next day available is May 27th. Customer agreed to reschedule for that day. No water leaks detected at this time. ; ordrng 1 W11643701 (Lower harness)"

"Arrived on site to install previously diagnosed and ordered part. Due to the right RC door gasket being torn, I removed and replaced the gasket and using my heat gun, I heated and shaped the gasket. Checked for air leaks and found none. I recommended the customer leave the right door closed for a few hours to allow the gasket to mold to the chassis and door. The customer advised the freezer (FC) was making a loud rattling noise. I disassembled the Fc section and gained access to the evaporator and found the suction line and cap tub resting on the evap cover and the defrost thermistor was in the incorrect place on the evaporator. I adjusted the tubing and repositioned the thermostat and reassembled the unit. Unit is operating as designed. No water leaks observed during service, job completed. W10830162"

Arrived onsite for front left burner having only inner element being on while in dual high mode. Found the infinite switch not passing voltage to H1B. I replaced the infinite switch and tested unit. Unit is operating as designed. Call complete. INSTALLED W10917724 switch inf.

Arrived on site for normal wash cycle not functioning. Inspected and found consul not responding for certain buttons including the normal selection. Replace faulty console. Tested and unit is now functioning properly. Job complete. Used part number W11622500.

"5/22/24 17:04: JZ rspndd 5/22 WED, Arrived on site. Customer stated that the unit had a control issue and was being replaced. No repairs performed. Job complete"

"Arrived on site for handle broken from dishwasher, found stud was not secure. Removed door panel. Stud broke when attempting to tighten. Replaced studs, screws and handle. Verified operation. Call complete."

"On arrival verified complaint of leaking drain hose. External drain hose had a pin hot leak, replaced hose and unit no longer leaks. Job complete. Installed w11244231"

"Arrived onsite for previously diagnosed parts. Found that the spark wire was bad, sparking down. Installed new wire and the center valve on to the cooktop. Tested all the burners and they are sparking and igniting now. The cooktop is operating as designed and no gas leaks detected during service. W11507531 W11246817"

Arrived on site to test unit for bake not getting over 275. Turned oven on to 350 and unit pre heated correctly. Tired unit up to 375 and unit heated to 375. Could not duplicate the problem at this time. ; ordrng 1 W11162730 (DSI board)

Arrived on site for washer with broken dispenser drawer. Upon arrival confirmed issue and replaced drawer w10919352. Found unit working as designed. Call complete

"Arrived on site to test unit for no heat, tested unit found shorted cutoffs and heater, replaced parts and tested, unit is now running as designed job complete installed 279838, W10900067"

"On arrival verified complaint of unit not running. Ran diag and found latch not locking, checked voltage and main not sending voltage. Replaced and found still not locking. Replaced latch and same issue. On visual spinspection found damage to harness at main in the red wire. Replaced water valve for new harness. Unit is now operating as designed. Job complete no leaks detected during service. Installed w11205048, w11657965, and wpw10482836; ordrng 1 W10843398 (Harness)"

"Arrived on site to replace previously diagnosed foam strip, installed foam strip in the correct location, advised customer to monitor, if issue persists call customer service, at this time job complete installed W11159728"

Arrived on site for no ice. Attempted reset icemaker failed replaced defective icemaker ran reset icemaker passed harvest and filled with water. Used w11700250

Arrived on site for unit not draining. On arrival Inspected and found knock out plug still intact not allowing unit to drain. Removed Knockout plug and tested. Unit is now functioning properly. job complete. No parts used on visit.

Arrived on site for unit having defrost issues. Upon arrival unit was defrosted disassembled and found heating element reading OL. Replaced element. Unit is now functioning properly. Job complete. Used part number W11267071

Arrived onsite and repaired unit with the inlet water line to the filter head. All checks good. Unit is no operating as designed.

Arrived onsite for a refrigerator to replace previous diagnosed parts. I accessed the compressor and tested the start capacitor finding it weak and the start device bad. I replaced the start device and capacitor then tested the refrigerator. The compressor started up and is working as designed. The FC started cooling down immediately and I had good suction and discharge temps. All is working as designed. The customer stated that some of the interior lights were not working but we checked and all the lights in the RC and FC are working at this time. Call complete. INSTALLED W10873801 START DEVICE & WPW10350564 CAPACITOR FROM PR TRUCK STOCK.

"Arrived on site to test unit for no power. Customer stated he pulled unit out to check if unit was plugged into outlet. While moving unit power was restored and now working properly. Advised customer external pump may be going out. Customer stated he would monitor. No service provided, no fee collected. No parts replaced at this time."

"Arrived on site to install previously ordered part. During replacement of drain pump, found a 6 wire that is caught in drain that caused the pump motor failure. Reinstalled bellow to correct issues of clothes getting caught. Installed new pump and test unit. Unit is operating as designed. Job complete."

Arrived on site to replace damaged front door panel. Found the replaced panel on previous visit had a small fold on the side of it. Verified with homeowner present new panel is good. Parts used - W11416371.

"Arrived on site to test unit for no power. Upon arrival unit powered up with no issue. Checked voltage, unit is receiving proper voltage. Ran diagnostic cycle, all components engaged properly. Unit is running as designed, no leaks detected, no parts installed, job complete."

Arrived on site and installed stops(WP8565925). Unit now working as designed. Job complete.

Arrived on site for control being locked. Reset power. Verified good voltage. Still showing locked. Unplugged and verified good wiring from control to console. Still showing locked. Replaced console. Verified operation. Call complete. W11297709

"Arrived on site for a dishwasher that has a non-responsive control panel. Inspected unit and work area. Upon entry, I found that the consul was bubbling and the center over the user interface and all the lights were on the user interface. I found that no buttons were responding on the user interface. Ordering the console and user interface for repair. I rescheduled the customer to 5/29. No parts were installed.; ordrng 1 W11460908 (Console)"

Arrived on site to diagnose dryer making noise when spinning. Tested unit and confirmed rubbing on right side. Found right side panel bent inwards/damaged. Ordering new panel to resolve. ; ordrng 1 W11233548 (Panel)

Arrived onsite and replaced the ui panel to repair. All checks good. W11632709

"WED4815EW1 Arrived on site for unit making squealing noise. Upon arrival, started unit and squealing noise happened immediately. Upon disassembly of the air duct, I found a foreign object hitting the blower wheel. Retested and still continued to squeal. Proceeded to replace repair kit that includes the idler pulley, 2 support wheels and belt. Re tested and now unit is functioning as designed. 4392065 repair kit"

"Arrived on site for dryer making a random squeaky noise. Upon arrival traced noise to idler pulley. Used repair kit 4392065 and replaced belt, pully, and rollers. Found noise no longer present. Call complete"

"Spoke to customer regarding dryer. Customer stated unit is working as designed and doesnt need service, call complete"

Arrived on site to test unit for not washing. Found error f4e3. Verified motor receiving proper voltage. Sump assembly is missing wash motor. Ordering sump assembly and dispenser. Office to reschedule. No parts replaced at this time. ; ordrng 1 W11705150 (Dispenser assembly) and 1 W11025157 (Sump assembly)

"WRS321SDHZ08 Arrived to install previously ordered parts. I found the issue was with the connector on the capacitor and a connector repair would have sufficed, but the harness wrap had been removed and I replaced the lower harness area. The motor was not operating as expected and I replaced it and the control, including the cam and shifter to ensure integrity of the repair. No leaks observed during service."

"Arrived on site to test unit for not starting. Found latch was damaged. Replaced latch(W11565030), console acting erratic and unable to enter diagnostics. Recommend replacing console and ACU. Office to reschedule. ; ordrng 1 W11633357 (Console)"

"Arrived on site to diagnose refrigerator making loud noise when in use. Traced noise back to FC. Could hear that when the evap fan is running, there is excessive vibration noise coming through the cover. Removed cover and found the evap fan motor vibrating excessively, and noise reverberated through the panel. I replaced the fan motor and insulated the fan housing and panel. Retested and found noise was reduced to a normal level. Repair completed. Parts used - 2x W11113654, WP2315549."

Arrived on site to test unit for intermittent power loss. Found external drain pump is the issue. Replaced external pump(W11539855). Unit now working as designed. No leaks detected. Job complete.

"Arrived on site to test unit for no ice production, tested unit found ice bin full, customer stated that its making ice but dispenser is not working, inspected and found dispenser motor ceased, will need to replace motor and shaft, ordered parts rescheduled for 5 /29 no parts installed ; ordrng 1 W10822606 (Dispenser motor) and 1 W11509548 (Shaft)"

"Arrived on site for a dryer that will not start a cycle. Inspected unit and work area. I did confirm the customers complaint and checked the timer. I found the knob was having a hard time turning the timer. I removed the knob and found it cracked, indicating a failed timer and knob assembly. I replaced the timer which comes with the knob and tested the unit. I found the unit working and operating as designed. Call complete. W11685947"

"Arrived on site to test unit for not making ice. Cubes have been formed but have not been harvesting. Replaced icemaker (W11546935) and main control (W11558182) as precautionary. Tested unit, unit is now harvesting and filling properly. Unit is running as designed, no leaks detected, job complete."

Arrived on site to test unit for oven door broken. Test unit and found broken left and right trim and broken handle. Replaced all 3 parts test unit and unit test good job complete.

"Arrived on site to diagnose washer that was leaving some bleach stains on clothing. Examined unit and found no irregular operation. Bleach enters directly into the tub, and any remaining is due to likely excessive bleach usage and not enough water. Called tech line and confirmed, SR7739145755. Tech line advised to run extra rinse on any cycles following, and to reduce bleach usage. Unit working as designed, no repair needed. No parts used."

"Arrived on site to replace previously diagnosed drawer, replaced drawer and tested, unit is now running as designed, no leaks detected job complete"

"WDT970SAKZ2 Arrived to inspect drying issues. Service test mode showed no errors and the customer was using pods and had rinse agent in the dispenser, set to the factory setting of A3. I corrected the rinse agent to A1, due to conditioned water and pre-rinsing and operated within service test mode. The unit used the expected current during all functions and specifically with the element engaged. I advised the customer of the issue with the pre-measured pods creating excessive foam, which prevents het transfer for drying and to discontinue use. Operational test good, no leaks observed during service."

"Arrived on site to replaced previously diagnosed parts. Replaced clutch (W10754448), slider (W10734521), and rotor (W10754161). Ran diagnostic cycle, all components are properly engaging and unit is running as designed, no leaks detected, job complete."

Arrived on site to diagnose range that was not igniting. Found scorched / damaged wires on the igniter due to the wires pulling out of the molex connector. Replaced the igniter and secured with wire nuts. Verified proper operation. Parts used - 12400035.

"WDF520PADM9 Arrived on site for unit flashing. Upon arrival, model and serial was incorrect by 1 engineer code. Updated and corrected to ticket. Proceeded to run diagnostics and found wash motor not running. Replaced WPW10482480 pump and motor. Re tested and wash pump runs however does not pulsate. Ordering correct pump and motor W11025157. No water leaks detected at this time. Customer to reschedule May 29. Customer request to be on cancellation list; ordrng 1 W11025157 (Pump and motor)"

"Arrived on site to install previously diagnosed mag and inverter to resolve mag error. Replaced mag and inverter and tested unit. Verified proper operation, water heating. Parts used - W11578959, W11578579."

"Arrived on site for a washing machine that is going off balance, and making a lot of noise. Inspected unit and work area. The customer advised that the last few washes they have run, the unit has not finished out the wash cycle and has not gone into rinse. They are having to run another rinse and spin on the unit and still clothes are coming out completely dry. I tested the suspension and found the suspension was still good. I checked the the basket and found the basket wobbling on the driveshaft, indicating a failed hub assembly. I replaced the hub assembly and ran the unit into diagnostics. I found an F0 E5 (off balance load) error code only on the machine. Around the unit to an auto test and the unit ran and operated as designed. Call complete. W10528947"

"Arrived on site with new valve and holder. Removed cover. Replaced center valve. Replaced front right orifice holder. Installed new screws and verified operation. Found back right burner keeps igniting. Verified connection. Order igniter, module ,and harness. Reset for wed am. W10594405, W11699921, W11246817; ordrng 1 WPW10475149 (Spark module) and 1 W11507531 (Igniter) and 1 W11561436 (Switch Harness)"

"Arrived on site to replace damaged door. Replace door and name badge. Unit is functioning properly. Job complete. Used part number W1746792, W11178521."

Arrived onsite and found evap drain tube frozen. Cleared line with steamer. Unit is now operating as designed. All checks good. No parts needed.

Arrived onsite and repaired unit by replacing the freezer door and ensuring a good fit. All checks good. W11435361

"Provided POP in warranty. Arrived onsite for unit leaving dishes dirty. Put unit in diagnostics and found no stored error codes. Ran auto test and found all components pass. Fill looks adequate, motor is running, spray arms are turning and not clogged. All mechanisms appear to be functioning. Ordering clear door, motor, arms, valve and manifold. Customer will monitor in the meantime. Office to reschedule ; ordrng 1 W11550888 (Lower spray arm) and 1 W11662109 (Manifold) and 1 W11627525 (Upper arm) and 1 W11573766 (3rd level arm) and 1 Cleardoor (Clear door) and 1 W11434044 (Inlet valve)"

"Arrived on site for a range that is burning items in the oven. Inspected unit and work area. The customer advise it after they use the oven on Easter Sunday, the unit has been completely over cooking everything that they put in there and then it errors out and will stop cooking. Around the unit to diagnostics and found an F6 E1 (oven over-temperature) error code. I tested both elements and found both them working. Per the tech sheet I replaced the control, but I also replaced the oven sensor as well just in case. I tested the unit at 350?F and found temperatures fluctuate between 405?F and 321?F, averaging a temperature of 366?F. I did advise the customer that that is a little high and did adjust the oven temperature down in calibration down 15?. I showed the customer how to do that but did advise the customer that the unit is not working and operating as designed. Call complete. W11567348 and WPW10181986."

"Arrived on site to test unit for error, tested unit found F3E0 flashing, open or shorted sensor, inspected and found oven sensor disconnected, secured connection and tested, unit is now running as designed, job complete no parts installed"

Arrived onsite for cook not working. On inspection found that the cooktop turns on and the breaker does not trip. Called and talked with WP Tech line and found out the this unit will not heat up unless there is a metal pot or pan on the burner. Called talked with the builder and found out they changed out the breaker and it had stop tripping after the new breaker. Builder is bring an iron skillet tomorrow to test. No parts were installed.7739147503

"Arrived on site for refrigerator with broken upper rc gaskets. Upon arrival confirmed issue and found magnet strips in gaskets falling out, replaced both gaskets w11396037(2x). Found doors sealing. Call complete"

"Arrived on site with parts. Disassembled entries washer. Installed new tub, suspension, gear case, colder, clutch,rotor, stator, top panel, washplate, spanner nut, inner tub, housing and bolt. Recalibrated and verified operation. Call complete. All part installed."