We serviced a
WHIRLPOOL RANGE
Model RF362LXTQ1
Near Temple, Texas 76502
Jonathan M
Job Details:
08/20/2025
Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the lodge assembly and tested the unit. I still found the broyle element would not come on. I checked voltage going to the broiler and found no voltage coming from the control. I tested resistance on the broil element and found it within range indicating a control issue. I replaced the main control and tested the unit. The unit began to work and operate as designed. Call complete. WPW10107820 and W10840298.
We serviced a
MAYTAG WASHER
Model MVW5435PW1
Near Hewitt, Texas 76643
Jonathan M
Job Details:
08/20/2025
"Arrived on site for a washing machine that has a burnt smell. Inspected unit and work area. The customer advised that she has only used the machine one time, but that the unit came to her house smelling odd. She advised that she tried to run a clean washer cycle to get rid of the smell but was unable to. She didn't know if there was something wrong with the machine or if something had burnt. I visually inspected the control area, tub, wire harness, and all components underneath the machine. I found no evidence of any burnt wiring or failed components. See photos. I ran the unit through diagnostics and found no stored error codes. I ran the unit through an auto test and the unit is working and operating as designed. I did advise the customer that the machine does not have any components that can cause abnormal smells unless something is burning, which I verified was not the case. I called whirlpool safety team and spoke to Elvie Marie SR# 7742214908. She advised me to make no further repair at this time and that the file would be closed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Lago Vista, Texas 78645
Miguel
Job Details:
08/20/2025
Arrived on site for washer moving and walking out of closet. I ran diagnostics and found no errors. Test mode passed. Customer had a medium load that i wet and ran automatic drain and spin. Unit ran normal. All parts involved have previously been changed. Customer says in happens on large loads. Especially towels. Called tech line. Gave file #7742075548. They agreed all known parts have been replaced and do not recommend any parts at this time. Advised to have customer take a video or pictures or washer and load size when this occurs and provide that to WHP for next steps. Gave file # and customer service number. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMC50522HZ1
Near Austin, Texas 78738
James K
Job Details:
08/20/2025
"Arrived on site for unit running before starting. Upon arrival, closed door to the unit and found magnetron running out starting. Attempted to start unit and unit runs and sounds normal but will not heat. Unit is a countertop unit . Submitting documentation to extended warranty for unit having replaceable parts."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, Texas 78746
Matthew
Job Details:
08/20/2025
"Arrived on site for unit, not making ice and hard to dispense. Inspected unit and found ice maker is turned off. Turn the ice maker on and tray harvested And called for water. Did find ice door broken paddle. Replaced ice door assembly. Tested and unit is now functioning properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW01
Near Waco, Texas 76711
Jonathan M
Job Details:
08/20/2025
"Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the door but still found the same issue with the gap up at the handleside top gasket. I attempted to adjust the hinges and found that it wouldn't seal properly. I looked at the liner and cabinet and found a few different spots where the cabinet and the liner we're separating in the refrigerator and freezer sections. I also found a dent on the right-hand side right between the freezer and refrigerator section. I called Whirlpool Techline and spoke to Rob SR# 7742237531. He had me send him several photos of the cabinet and door and advised that it appeared that when they swapped over the hinges, the cabinet was damaged and that there would be no ability to fix the cabinet. He advised me to make no further repair at this time and to have the customer contact Whirlpool for further resolution. Call complete. LW10573360."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Killeen, Texas 76543
Robert
Job Details:
08/20/2025
"WFW560CHW4 Arrived on site for a washer not draining. On arrival washer didn't have a drain hose and the front load washer was nowhere near a power source and no water source either. I asked the person working at the store if anyone was there to move it, and she replied it was only her and another lady. I let her know that the water needs a drain hose, and it needs to be next to the water and drain source. Rescheduling client for next available date.; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Bastrop, Texas 78602
Joe Z
Job Details:
08/20/2025
"Arrived on site for F9E1 ERROR MESSAGE, CYCLE DOES NOT FINISH AND DOOR REMAINS LOCKED. Upon arrival , ran diagnostics and get F9-E1 long drain. Ran components test and all components operate except drain pump. Drain pump just makes humming noise. Replaced drain pump. Test unit and is operating as designed. No leaks present. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cedar Creek, Texas 78612
Joe Z
Job Details:
08/20/2025
"Arrived on site for oven not reaching correct temperature. Upon arrival , test unit using thermocouple and found after 3 cycles the average temperature is off by about 15 degrees. I calibrated unit by 15 degrees. Unit is operating as designed . No gad leaks present . Please note. That only a thermocouple can be used to test temperature . A dial up and infrared thermometer cannot be used. Job complete ."
We serviced a
MAYTAG WASHER
Model MVW5430PBK0
Near Killeen, Texas 76543
Robert
Job Details:
08/20/2025
MVW5430PBK0 Arrived on site for a washer with no power. On arrival I verified the issue was the lid lock I replaced and tested the lock only due to the washer not being nowhere near a water source.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Austin, Texas 78617
Joe Z
Job Details:
08/20/2025
Arrived on site for doors not level and nameplate is falling off. Upon arrival . Inspected unit. Right side door is slightly higher than left side door . I set hinges adjustment to lowest setting but still having same issue . It is s after hours. Need to reschedule to call Techline. Need to order name plate. ; ordrng 1 W11223753 (Nameplate)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS09
Near Georgetown, Texas 78633
Tyler
Job Details:
08/20/2025
Arrivec on site for refrigerator with icebucket over filling with water. On arrival Confirmed issue and found valve allowing to much water into unit. Replaced valve w11524655 and found non leaks and unit working as deisgned.
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Lago Vista, Texas 78645
Miguel
Job Details:
08/20/2025
"Arrived on site for oven not working. No power at panel. Found the breaker was off outside. Reset breaker and entered test mode. No errors found. Tested bake and broil element, tested cooling fan for both speeds. All working. Ran oven to 500f. Oven working as designed now, advised customer. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED9550WW2
Near Killeen, Texas 76542
Tyler
Job Details:
08/20/2025
"Arrivec on site for dryer not heating amd making noise. On arrival found entire vent system in dryer clogged, element cracked in half and idler stuck. I replaced 279640 puller, amd wp8544771 element. I then found co trol relay stuck. Ordering W10256719 contro. Will need findings dings reported. Call complete"
We serviced a
WHIRLPOOL OVEN
Model WOS92EC0AS04
Near VLG O THE HLS, Texas 78738
James K
Job Details:
08/20/2025
"Arrived on site for unit not powering on. Upon arrival, found fuse reading OL. Proceeded to replace WPW10545255 thermal fuse. Tested unit and now unit is functioning as designed."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LM1
Near Leander, Texas 78641
Daniel A
Job Details:
08/20/2025
"Arrived on site to install previously ordered and diagnosed parts. Upon installation, the customer advised that the hinges were rusting and this was the original problem he had addressed. I installed the tub due to rust behind the gasket and I am ordering the left and right hinges. Office to schedule return service W11323124 W11323123 W11409866; ordrng 1 W11323124 (Hinge left) and 1 W11323123 (Right hinge)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM11
Near Georgetown, Texas 78626
David Z
Job Details:
08/20/2025
Arrived on site to install new door due to transport / install damage. Installed new RC door. Once plastic was off I found a good dent at the top of the door. Reordering door. ; ordrng 1 W11575716 (Door)
We serviced a
KITCHENAID OVEN
Model KOEC530PPS02
Near Austin, Texas 78735
Leonardo
Job Details:
08/20/2025
Arrived on site to test unit for cooling fan running even when not hot. Test unit and found F3E0 error sensor. Replaced sensor test unit and unit still giving error code. Replace board test unit and unit test good. Pre heated unit to 350? job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Austin, Texas 78748
Leonardo
Job Details:
08/20/2025
Arrived on site to diagnose unit for blown fuse. Replaced fuse and initiated test cycle. Unit operated for approximately 89 seconds before tripping the fuse again. Disassembled unit for further inspection and found the high-voltage transformer burned out. Will order replacement high-voltage transformer and return for installation. Repair rescheduled for next Tuesday.; ordrng 1 W11545871 (Transformer)
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Austin, Texas 78744
Leonardo
Job Details:
08/20/2025
Arrived on site to diagnose unit for not reaching the correct temperature. Set oven to 350?F and allowed unit to preheat. Used a calibrated thermocouple to monitor internal cavity temperature through multiple heating cycles. Recorded an average temperature of 358?F with a proper swing range. Verified that the bake element is cycling on and off correctly and control is regulating temperature as designed. No mechanical or electrical failures found at this time. Unit is operating within manufacturer specifications. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WED8540FW2
Near Austin, Texas 78703
Matthew
Job Details:
08/20/2025
Arrived on-site for unit needing Ui replaced. Replaced ui and tested. The unit is now functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Leander, Texas 78641
Miguel
Job Details:
08/20/2025
Arrived on site for icemaker arm getting stuck and ice clumping together. Removed and verified ice on off switch good. Bucket switch good. Found icemaker mold has build up and is not letting ice maker properly cycle. Replaced icemaker. Verified operation. Call complete W10873791
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Georgetown, Texas 78626
David Z
Job Details:
08/20/2025
"Arrived on site to diagnose range tripping breaker. Confirmed breaker has been tripping since first use. I was able to get the unit to successfully reach a 500 degree burnoff. Unit does not have updated elements, so burnoff should resolve. Advised customer of GFCI nuisance tripping, and if issue persists to have breaker swapped with an updated model. Called findings into safety, 7742199661. Call completed."
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Andice, Texas 78628
Daniel A
Job Details:
08/20/2025
Arrived on site to inspect dryer making a loud noise during operation. Upon further inspection I found that the noise was originating from the pulley. I gained access to the pulley and found that it was seizing up. I replaced the dryer repair kit and reassembled and tested the dryer. The dryer is now operating as designed. 4392065
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Georgetown, Texas 78626
David Z
Job Details:
08/20/2025
"Arrived on site to follow up on sealed system repair. Tapped drier and had no pressure, might have been due to beads in the pliers. I removed the compressor and drier, and installed a new drier. I found the compressor had a lot of refrigerant mixed in with the oil and took an incredibly long time to purge. I pressurized the system to 200psi with nitrogen to blow out any oil. Found no oil present. Installed new compressor. Vacuumed down and charged to spec. Verified unit cooling properly. Parts used - W11580057, WPW10143759, W11506635."
We serviced a
WHIRLPOOL DRYER
Model WED8500DC0
Near Liberty Hill, Texas 78642
Daniel A
Job Details:
08/20/2025
"Arrived on site to inspect dryer not starting. Upon further inspection, I found that the belt had broken preventing the dryer from running. I attempted to install the dryer repair kit, however the belt is too small for the size of the drum. I will need to order the belt. I am ordering the drive belt and rescheduling for 8/26. W10849499; ordrng 1 W10849499 (Belt)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, Texas 78722
Matthew
Job Details:
08/20/2025
Arrived onsite for unit not powering on. Inspected and found contacts not secured to terminal block. Secured connections and tested. Unit is now functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Georgetown, Texas 78633
David Z
Job Details:
08/20/2025
"Arrived on site to replaced tub and basket assembly. Replaced the following - Tub, Basket, Gearcase, Cover and screw, Washplate, Washplate Screw, Spanner Nut. Ran unit and found no leaks and cycle progressing properly. Unit working as designed. Parts used - W10902814, W11393685, W10811957, W10512162, Wp90767, WPW10215093, W10909670, W10752187."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Round Rock, Texas 78664
Brandon B
Job Details:
08/20/2025
Arrived on-site for dishwasher leaking. I verified the issue and tested the unit. I found the owi sensor wasn't seated right so I fixed it. Tested the unit and found no leaks. Also lowered the rear legs. No parts used. Nobody is available to sign
We serviced a
WHIRLPOOL MICROWAVE
Model WMC50522HS2
Near Liberty Hill, Texas 78642
Daniel A
Job Details:
08/20/2025
Arrive don site to inspect microwave not operating. Upon further inspection the microwave is loosing power and will not start. The microwave will regain power while taping but will loose power again. It would need a new control and filter board and cavity and magnetron thermostat thermostat. Will report finding to claims.
We serviced a
KITCHENAID OVEN
Model KOED530PSS00
Near Georgetown, Texas 78628
Daniel A
Job Details:
08/20/2025
"Arrived on site to inspect oven tripping the circuit breaker and also displaying error code F9E1. Upon further inspection, I power cycled the unit and and waited 1 minute for the error code to return. The error code did not return. I placed the unit into diagnostics and found the stored error code F9E1 and a stored F1E1. I cleared the codes and power cycled the unit and waited to see if the code came back after 1 minute. The codes did not return. I ran the oven and the oven tripped after a few minutes. I restored power and ran the ovens on broil to reach temperature and then ran both on bake at 500. The oven did not trip however I am ordering the lower control and returning with the presented parts to replaced both controls due to the stored error codes and one pertaining to the control relay. I am scheduling return service for 8/26 W11598200; ordrng 1 W11598200 (Control)"
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Liberty Hill, Texas 78642
Daniel A
Job Details:
08/20/2025
Arrived on site to inspect oven not preheating to temperature. Upon further inspection I tested the oven and found both elements and sensor to be operating as designed. I ran a test bake cycle at 350 degrees. The oven reached preheat temperature in about 12 minutes. I monitored cycling temperatures and the oven is operating as designed. No parts needed. No one on site to sign
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Austin, Texas 78754
Scott
Job Details:
08/20/2025
Arrived on site for dryer making noise . Found back panel bent in causing blower housing to push foward into blower wheel. Reshaped panel and lint trap tube . Used pads W11113654 X2. Unit is sounding normal. No lint build up. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Round Rock, Texas 78665
Brandon B
Job Details:
08/20/2025
Arrived on-site for rc making noise. I couldn't replicate the issue but the customer had a video. Found no ice at evap fan. Ran condenser and evap fan. Also checked the damper. I did find 2 lines touching by the condenser so I added noise pads from truck stock. Unit is operating as designed
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Round Rock, Texas 78665
Brandon B
Job Details:
08/20/2025
Arrived on-site for washer tripping the breaker. I couldn't replicate the issue but the customer said it happens intermittently. Also the customer ran an extension cord to another outlet and it didn't trip the breaker. I ran full diagnostics and the max amp draw was 8. Unit is on a 20amp gfci. I did an electrical checklist and advised the customer to have the home owner replace the breaker. Called safety sr # 7742171954
We serviced a
WHIRLPOOL WASHER
Model WTW5840BW0
Near Waco, Texas 76705
Jonathan M
Job Details:
08/20/2025
Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the power cord and tested the unit. I still found no power going to the control. I checked the outlet and found proper voltage. I tested the 3 plug to two plug adapter and found the adapter was bad. The customer used another adapter and we found power restored. I attempted to drain the unit due to the massive amount of water inside of the drum. I found the unit trying to drain but not draining at all. I manually removed all the water and found the drain pump had failed. I replaced the drain pump and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete. WPW10276397 and WPW10525195.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Austin, Texas 78754
Scott
Job Details:
08/20/2025
Arrived on site for washer stuck in drain cycle . Ran diagnostics got pressure sensor error. Replaced control . W11607637. Ran calibration and diagnostics test wash. All checked normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42MHS00
Near Austin, Texas 78746
Luis
Job Details:
08/20/2025
"Arrived on site for icemaker and door issues. Found water leaking from icemaker housing,replaced defective icemaker water filled icemaker no leaks. Found freezer door only opening at 90 checked hinge assembly found broken hinge assembly ordering parts . Used 4317943; ordrng 1 Wp2005378 (Door stop) and 1 Wp2006346 (Washer) and 1 4388319 (Gap cover) and 1 Wp2302876 (Bushing) and 1 2004565 (Bushing door closure) and 1 2004516 (Linkage door closure) and 1 2004549 (Door spacer) and 1 2004524 (Hinge bottom) and 4 W11474472 (Screw)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA09
Near Austin, Texas 78704
Luis
Job Details:
08/20/2025
"Arrived on site for not dispensing water and drawer issues. Found glides for icemaker pan and freezer basket defective only allowing both to partial open,tested water dispenser no water,removed compressor cover found broken wire going into harness uploaded picture. Ordering middle glide assembly and ice bucket glides and harness. ; ordrng 1 WPW10170987 (Middle glide) and 1 WPW10170835 (Ice pan glide) and 1 W11654038 (Wire harness) and 1 WP542638 (Grease)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Marble Falls, Texas 78654
Andrew R
Job Details:
08/20/2025
Arrived onsite for leak. I found the icemaker building a block of ice. I ran a harvest test and found the icemaker to not twist and kick out ice. I checked voltage from the icemaker and found no voltage present. I checked below where the molex connects to the door and found 14vdc. There is a break in the liner and caused the unit to wig out a continously fill causing a leak in the front. Ordering W11566702 Dor Black. Went over with techline on call and they stated this was the findings. Office to RS for door.SR 7742232218; ordrng 1 W11566702 (Dor Black)
We serviced a
WHIRLPOOL VENTHOOD
Model WVW53UC6LS0
Near Austin, Texas 78758
Justin
Job Details:
08/20/2025
Arrived on site for vent hood making lnoise and shacking. Inspected unit and found vent hood motor fan broken at fan blade. Replaced fan motor and tested unit is now functioning properly and as designed to. No one on site for signature job completed
We serviced a
WHIRLPOOL WASHER
Model WTW5020SW0
Near Highland Haven, Texas 78654
Andrew R
Job Details:
08/20/2025
Arrived onsite for unit not draining. I found the drain pump harness broken. I replaced the harness and unit now operates and drains as designed. No leaks. Call complete. Installed W11643701 HARNS-WIRE.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Austin, Texas 78758
Justin
Job Details:
08/20/2025
Arrived on site for unit light coming on but unit not doing anything. Ran diagnostics checked for error codes found no e stored at this time ran test cycle and found unit would not agitate or spin. Looked underneath unit and found belt not on just sitting inside the quard. I stalled back on and tested. Ran test cycle and found unit to start shaking and walking looked inside and found 7 full size towels inside informed tenant can't wash that many towels at once took photo. Unit is now functioning properly and as designed to. No leaks present at this time job completed
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Marble Falls, Texas 78654
Andrew R
Job Details:
08/20/2025
Arrived on unit 700 for drain pump running randomly. Ran diagnostics and found stored error F3E1 pressure system failure. Replaced control under s-code S153EB. Tested and unit is now functioning properly. Job complete. Customer not onsite for signature.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78724
Lou
Job Details:
08/20/2025
"Arrived on site to inspect washer jumping cycles. Upon arrival, the front office contacted maintenance to verify where the unit is located. Front office staff attempted to contact the maintenance office, and no one answered. I recommended that the front office get with maintenance to figure out where the unit that needs service is located and call and reschedule. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, Texas 78757
Justin
Job Details:
08/20/2025
Arrived on site for unit not working. Upon arrival ran diagnostics and checked for error unit would not enter diagnostics. Replaced door latch thinking that was causing issue but unit will still not let me get 8nto diagnostics. Replaced control and calibrated unit will not calibrate or enter diagnostics. Unit also won't drain ordering new control and wire harness after talking to PR. Office to reschedule Office please make first call unit is located outside in water heater closet; ordrng 1 W11643701 (Wireharness) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78727
Justin
Job Details:
08/20/2025
Arrived on site for drain pump constantly running. Ran diagnostics found stored error codef3 e1 pressure system failure. Replaced control under the s code S153EB. Tested and unit is now functioning properly and as designed to job completed
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Liberty Hill, Texas 78642
Andrew R
Job Details:
08/20/2025
Arrived onsite for top rack falling. I found out customer states it gives too much resistance pulling out the upper silverware rack. I confirmed it is more resistance than usual. I replaced the rails and rh mount. The units rack now pulls out much easier and I explained to the customer that it will give some resistance as the wheels are different compared to the second rack and bottom rack. Customer understands and says it is much better. Call complete. No leaks.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, Texas 78717
Justin
Job Details:
08/20/2025
Arrived on site for unit making a noise. Ran unit immediately could hear sound coming from motor fan. Removed exhaust cover and found melted debris between exhaust cover and fan blade causing the n I use. Removed debris and tested. Unit is no longer making noises job completed
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, Texas 78732
Andrew P
Job Details:
08/20/2025
"Fault codes f9e1, f7e1, f8e4, fae2. F8e2, Ran diagnostics and unit would just drain and stop and then drain again. Verified until has open overfilled switch, which cases drain pump to continously cycle. Verified faulty motor circuit, connections are good Unit also has open wax motor circuit, verified open wax motor. Could not verify fill valve issue because unit would not cycle past drain. Ordering inlet assembly and float switch. Will install vent, motor, and heater on return visit. ; ordrng 1 W11535094 (Inlet assembly) and 1 W11545764 (Float switch)"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Austin, Texas 78724
Lou
Job Details:
08/20/2025
"Arrived on site site inspect washer drain pump constantly on. Upon further inspection, I placed the unit in diagnostics showing error code F3E1-pressure sensor fault. Per service pointer W11766193, I removed and replaced the main control and calibrated the unit. Tested in diagnostics, and the unit is operating as designed. No water leaks observed during service, job completed. W11607637"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Austin, Texas 78724
Lou
Job Details:
08/20/2025
"Arrived on site site inspect washer drain pump constantly on. Upon further inspection, I placed the unit in diagnostics showing error code F3E1-pressure sensor fault. Per service pointer W11766193, I removed and replaced the main control and calibrated the unit. Tested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed. W11607637"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78724
Lou
Job Details:
08/20/2025
"Arrived on site to inspect refrigerator no cool. Upon further inspection, the tenant advised that the unit is cooling as designed, but the UI controls continue to change without them changing them. I tested temps in the FC=4 degrees and RC=38 degrees. I tested the UI and could not duplicate the complaint. I removed and replaced the UI and cycled power to the unit to reset controls and tested. Unit is operating as designed. No water leaks observed during service, job completed. W11518204"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRJ25CNST01
Near Austin, Texas 78726
Andrew P
Job Details:
08/20/2025
Removed and replaced filter housing. Tested water dispenser and no leaks. IcemKer cycled and no leaks.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, Texas 78750
Andrew P
Job Details:
08/20/2025
Cx stated unit making abuzxingnoise drums cycle and other washing well. Verified noise during wash cycle. Removed and replaced wash pump assembly. Tested and it's making noise and leaks
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Austin, Texas 78717
Justin
Job Details:
08/20/2025
Arrived on site for unit not cleaning. Ran diagnostics and found error code f7 e1 stored wash motor failure. Replaced sump and motor unit is now functioning properly and as designed to. No leaks present at this time job completed
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78754
Daniel A
Job Details:
08/19/2025
Arrived on site to unit 2318 to inspect stacked washer. Upon further inspection removed the dryer and inspected the incoming voltage to the control and found proper voltage. Did not detect any outgoing voltage from control and no led indicator on control. The control had failed internally. We replaced the control and tested the machine. The machine is operating as designed. No water leaks observed during service. W11549931
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near New Braunfels, Texas 78132
Brandon
Job Details:
08/19/2025
"Arrived on site to replace previously diagnosed parts. I replaced gearcase, rotor, slider, and agitator. After replacing i calibrated and tested, unit tested good. Parts used w11550891, w10734521, w11393685, w10915701"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near New Braunfels, Texas 78132
Brandon
Job Details:
08/19/2025
Arrived on site for customer complaint of lights not working inside FC. Found issue with the module. I replaced all modules under SP S84638 unit tested good. Parts used w11632139 x4
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Mountain City, Texas 78610
Leonardo
Job Details:
08/19/2025
"Arrived on site to diagnose unit for not washing.Tested unit and found error codes F4E3 (sump and motor failure) and F7E1 (no heat). Verified unit was filling with water but not circulating. Checked voltage at the motor and confirmed proper voltage was present, but motor did not activate. Replaced sump and motor assembly. Retested unit and confirmed proper operationunit now circulates water and operates as designed. No leaks found. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near San Marcos, Texas 78666
Luis
Job Details:
08/19/2025
Arrived on sitw for cooling issues. At time of visit unit cooling customer described unit will randomly stop cooling and dashes on ui diagnosed a defective main control shutting itself off on its own. Replaced main control powered unit on reprogrammed new control compressor and fans powered on. Used wpw10503278
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Austin, Texas 78728
Andrew R
Job Details:
08/19/2025
Arrived on unit 205 for constant pump running. I confirmed that a F3E1 water pressure sensor error is present. I replaced the control and tested the unit. Unit now operates as designed and no leaks were sighted during repair. Call complete. Installed W11608056 CNTRL ELEC. Customer was not onsite during repair.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Liberty Hill, Texas 78642
Wesley
Job Details:
08/19/2025
Arrived onsite for broken latch. Repaired by replacing the strike. Unit is now operating as designed advised customer on repair. W114578741
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Andice, Texas 78628
Brandon B
Job Details:
08/19/2025
Arrived on-site for washer not cycling. I verified the issue and tested the drain pump. Got OL so I replaced the harness and ran unit in factory mode. Also ran quick cycle and everything is working as designed. Used w11643701; Meritage Homes (MTH) - 1 year additional warranty for builders (ELW program)Job Cmpltd
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32517AS2
Near Buda, Texas 78610
Leonardo
Job Details:
08/19/2025
Arrived on site to test unit for unit sparking and not heating. Test unit and found shorted diode and capacitor and magnetron. Will order new capacitor rescheduled for Friday 8/22 ; ordrng 1 W10850446 (Capacitor)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS00
Near San Marcos, Texas 78666
Luis
Job Details:
08/19/2025
"Arrived on site. Ran diagnostic found pump shutting off water early,compressor powered on no frost can hear hissing noise from evaporator, found grid cutter wire not tight and loose. Replaced the evaporator, compressor, drier,grid cutter,recirculating pump and thermistor, vacuumed system down unit kept vacuum recharged system to manufacturer spec,ran compressor test good frost formation. Reassembled unit ran diagnostic all test passed checked all tubing and connections no leaks. Wpw10511923,w11542867,w10919199,w11735041,wpw10218037,w10843121,w11506635"
We serviced a
AMANA RANGE
Model ACR4303MFB8
Near Taylor, Texas 76574
Andrew P
Job Details:
08/19/2025
Verified front left burner was not getting hot. Removed and replaced coil element and put a pan with water on it. Element got hot and water started to boil. Cooktop is working as intended
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, Texas 78628
Wesley
Job Details:
08/19/2025
Arrived onsite for not draining and found clogged drain hose. Used drain hose to repair. Unit drain function is now restored all checks good. WPW10545278
We serviced a
AMANA DRYER
Model NED4655EW1
Near Hutto, Texas 78634
Andrew P
Job Details:
08/19/2025
"Cx stated that her dryer was n9t heating and before would take a long time to dry. Found open thermal fuse. Removed and replaced thermal fuse. Tested dryer and there is no air movement, vent goes to the roof. Checked dryer vent hose and it was fine. Advised cx that she will need to get her dryer vent professionally cleaned, she will continue to have issue with long dry times and failed thermostats if it is not cleaned."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, Texas 78701
Daniel A
Job Details:
08/19/2025
"Prior to arriving on site, inspected the part to be installed and found a defect at the bottom. Office to reschedule when part is reordered. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC3
Near Austin, Texas 78703
Daniel A
Job Details:
08/19/2025
Arrived on site to inspect washer making a lot of noise during agitation. Upon further inspection the customer was able to provide a video and I found that the sound was coming from the wash plate. I removed and examined the wash plate and found the splines were corroded and the washplate was skipping on the shaft and was causing a lot of noise. I replaced the washplate and the reassembled and tested the machine. The machine is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Temple, Texas 76502
Robert
Job Details:
08/19/2025
"WTW4957PW0 Arrived on site for a washer with pump running. On arrival I verified long drain a failed control board. I replaced control board, calibrated then tested in test mode and customer mode product is working as its designed no water leaks visible from main water supply."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Manor, Texas 78653
Justin
Job Details:
08/19/2025
Arrived on site for drain pump running randomly. Ran diagnostics and found stored wrror f3 e1 pressure system failure. Replaced control under s code S153EB. Tested and unit is now functioning properly. Job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM04
Near Austin, Texas 78754
Justin
Job Details:
08/19/2025
Arrived on site for moisture inside fridge. Inspected unit and found at the bottom a fridge door gasket is not sealing properly all the way across fridge liner door also has a dint in it. Notified supervisor snapped photo loaded to SD. Ordering new fridge door office ti re schedule. Return tech check in with office might move fridge to a different unit; ordrng 1 LW10648584 (Fridge door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Austin, Texas 78730
Miguel
Job Details:
08/19/2025
Arrived on site for what customer says is same issue. Door not closing all the way. Right door pops open when left door is shut. Removed right hand door. Inspected and found door closer has failed. Replaced door closer and bushings. Verified operarion. Call complete
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Leander, Texas 78641
Brandon B
Job Details:
08/19/2025
Arrived on-site to install ordered parts. I installed the new gasket and heated unit to 350. The oven is heating as it should. Used w11542153
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78744
Justin
Job Details:
08/19/2025
Arrived on site drain pump constantly running. Ran diagnostics and found error code f3 e1 pressure system failure. Replaced control under s codeS153EB. Tested and unit is now functioning properly. Job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM06
Near Temple, Texas 76502
Robert
Job Details:
08/19/2025
WRT549SZDM06 Arrived on site for a refrigerator with broken handle. I verified issue replaced handle tested product works as it's designed no water leaks visible from main water supply.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, Texas 78130
Brandon
Job Details:
08/19/2025
"Arrived on site for customer complaint of unit making squealing and grinding noises. Found issues with suspension, gearcase, splutch, belt, and hub nut. I replaced all parts, unit tested good. Parts used w10528947, w11130362, w11454734, w11239857, and w10721967"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Seguin, Texas 78155
Andrey
Job Details:
08/19/2025
"Arrived on site to test unit for leaking water, tested unit found failed bellow, replaced bellow and tested unit is now running as designed no leaks detected job complete installed W11314648"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Seguin, Texas 78155
Andrey
Job Details:
08/19/2025
"Arrived on site to test unit for loud noise, tested unit found noise coming from motor, replaced motor and blower and tested unit is now running as designed no leaks detected job complete installed W11234001, W11327190"
We serviced a
MAYTAG WASHER
Model MVW6200KW4
Near Leander, Texas 78641
Brandon B
Job Details:
08/19/2025
"Arrived on-site for washer making noise when spinning. I verified the issue with the customers video. Found no gear oil but this only happens when weighted down. I replaced the gearcase, actuator, belt and cam. Ran factory cycle and got no noises in high speed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS0
Near Belton, Texas 76513
Robert
Job Details:
08/19/2025
"KUIC18NNZS0 Arrived on site for a standing icemaker making nosies and not making ice. On arrival, I verified issue a defective drain cap I ordered part and returning parts will be needed I couldn't run diagnostic without a functioning drain cap. I rescheduled client for 8/27/25.; ordrng 1 W11023835 (Drain cap)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS02
Near Austin, Texas 78703
Scott
Job Details:
08/19/2025
"Unit 2Arrived on site for poor ice production. Ran diagnostics, found weak water flow . Removed filter and water flow greatly improved . Replaced filter with new one customer had on hand . Getting good flow with new filter . Ran several times to flush out filter . All checking normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ4
Near Austin, Texas 78750
Miguel
Job Details:
08/19/2025
Arrived on site for dishwasher not washing. Customer says it soind like it's not splashing. Found F4e3. Verified wash motor has failed. Replaced motor/sump assembly. Verified operation. Call complete. W11613479
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, Texas 78758
Daniel A
Job Details:
08/19/2025
Arrived on site to inspect dryer making un usually noise. Upon further inspection I found that the dryer was making a thumping noise once per rotation. I gained access to the drum and found that the drum was making contact with the blower housing I found that the belt was slightly stretched. I installed the dryer repair kit and found that the drum was still making contact with the blower housing. It appears that the drum is warped. I am ordering the drum and blower housing in case. Office to schedule return service. WPW10211911 W10508188. No one on site to sign ; ordrng 1 WPW10211911 (Blower housing) and 1 W10508188 (Drum)
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Austin, Texas 78724
Scott
Job Details:
08/19/2025
Arrived on site for washer not starting . Ran diagnostics got latch error code . Found latch not engaging manually. Replaced latch assembly W11176112. Ran diagnostic and calibration tests . All checking normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Austin, Texas 78759
Daniel A
Job Details:
08/19/2025
"Arrived on site to inspect refrigerator over cooling in the RC section. Upon further inspect I checked temperatures and measured -1 degree FC and 30 Degrees RC. I checked the door gaskets and found the the right RC gasket had a tear at the top possibly allowing war air to enter the refrigerator. I checked the temperature sensor and it checked in spec. However, due to the location of the sensor, it is poorly insulated from the roof of the refrigerator. The lining in this area is thinner which cause the temperature sensor perceive the RC temps as being higher than they are. I applied foil tape above the sensor to isolated it to the RC. I verified that the ice chute seal is seated correctly. I am ordering the right RC gasket and scheduling for 8/26. No water leaks observed during service. W10830055; ordrng 1 W10830055 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM06
Near Pflugerville, Texas 78660
Scott
Job Details:
08/19/2025
Apt 2120 Arrived on site to replace door . When removing plastic cover . Found door has scratches. Reordering door and plate. Construction not on hand to sign ticket. No water leaks. Called to set return ; ordrng 1 W10672966 (Fz door ss) and 1 W10884775 (Badge)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Waco, Texas 76712
Tyler
Job Details:
08/19/2025
"Arrived on site for dishwasher with damaged front panel and not turning on. An arrival confirmed issue, and upon further inspection found the unit intermittently, turning on due to a loose wire connection on the l one side of the control board. Was able to repair and tighten fuse inside the l one harness and found unit working as designed after w11702836 panel was replaced, call, complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5020SW0
Near Waco, Texas 76705
Tyler
Job Details:
08/19/2025
Arrived on site for washer not completing cycles. On arrival confirmed issue and found f5e4 and f5e3 in diagnostic. I found latch failing. Found noises during tests normal. Ran load size as described by customer prior to issues occurring and found unit working as designed with no leaks Sr#7742180747. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seguin, Texas 78155
Andrey
Job Details:
08/19/2025
"Arrived on site to replace previously diagnosed compressor, dye drier, access valve, pre cooler, replaced parts vacuumed system down for 30 min vacuum held good,charged system to 68g of R600, advised customer to monitor for the next 24 hours before loading no leaks detected job complete installed W11678305, WPW10143759, W11506635, W11580057"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Seguin, Texas 78155
Andrey
Job Details:
08/19/2025
"Arrived on site to test unit for excessive shaking, tested unit found failed suspension, replaced suspension and tested unit is now running as designed no leaks detected job complete installed W11130362"
We serviced a
WHIRLPOOL OVEN
Model WOED5030LZ01
Near Killeen, Texas 76542
Robert
Job Details:
08/19/2025
WOED5030LZ01 Arrived on site from previous visit to install part. I installed console then tested product is working as its designed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Whitney, Texas 76692
Tyler
Job Details:
08/19/2025
"Arrived on site for dryer, not starting properly. On arrival confirmed issue and upon further inspection found a voltage draw between timer pushed to start in motor but no voltage drops at the terminal block or outlet. I was able to replace the timer pts and motor but after reassembling new testing unit, I found new motors still had a failing tod internally And once I reported findings to tech line was recommended to reorder new motor. Sr#7742230491 ordering 279827 motor and rescheduled customer for 08/26/25 ; ordrng 1 279827 (Motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS1
Near Austin, Texas 78750
Miguel
Job Details:
08/19/2025
"Arrived on site for dishwasher blinking and not running. Found F3e2, f8e4, f9e2. Ran diagnostics and all components pass. Accessed overflow pan. It is currently empty but has signs of being full. Removed door panel. No internal signs of leaks. Inspected and found gasket had a bunch of build up on it. All other components is working. No signs of leak. Advised customer to use dishwasher cleaner. Ordering gasket and sensor. Reset for Mon am. ; ordrng 1 W11483553 (Gasket) and 1 W11410464 (Owi)"
We serviced a
WHIRLPOOL OVEN
Model RF378LXMS0
Near Killeen, Texas 76542
Robert
Job Details:
08/19/2025
RF378LXMS0 Arrived on site for a range with self cleaning not working. On arrival I ran diagnostic and found error code f5e1 a failed door latch or control board. I tested door latch part has failed . Door latch didn't arrive on time to be sent out with me. I rescheduled client for 8/25/25 returning parts just in case needed.; schdld next appmnt for 8/25 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Whitney, Texas 76692
Tyler
Job Details:
08/19/2025
Arrived on site for refrigerator needing w 11436604 w 11223753 and w 11387387. On arrival installed parts and found unit working as design called complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM06
Near Pflugerville, Texas 78660
Scott
Job Details:
08/19/2025
"Arrived on site , replaced door, 1 plug and nameplate plate . LW10672966, W10830982, W11178521. Nomwater leaks detected at time of service. Job complete"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Clifton, Texas 76634
Tyler
Job Details:
08/19/2025
"Arrived on site for washer, not completing cycles. On arrival found, drain pump at twenty one point three ohms. Wiring harness was intact, but I found control board, not sensing water. Replace control w 11116592 and found washer, working as designed with no leaks call complete."