We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HS01
Near Hutto, TX 78634
David Z
Job Details:
01/30/2025
Arrived on site to diagnose cooktop that is not functioning. Customer showed me lights are dead and nothing turns on. Found breaker tripped. Reset breaker and verified everything worked properly. Breaker is not retripping at all. Advised to let us know exactly what's happening when the breaker trips. No parts needed. Updated m/s to cooktop.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Austin, TX 78757
Daniel A
Job Details:
01/30/2025
"Arrived on site to inspect dryer shortening time and clothes still wet unless the customer used timed dryer. Upon further inspection, the customer informed me that since the last visit, they had the dryer vent checked, and the flap was adjusted to improve airflow. I ran an airflow test and found that the airflow is good. The customer is not happy with the operation and design of the washer in that the sensor dryer options will not dry her clothes. On timed dry, it drys her clothes in about 35 min. She has been using timed dry since. I checked the functions of the dryer, and the dryer is operating as designed. I called techline to document SR. No parts were replaced. 7740853555"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Manor, TX 78653
Matthew
Job Details:
01/30/2025
Arrived onsite for fridge light not working. Replaced all led lights in rc and fc cabinet and tested. Unit is now functioning properly and as designed to. All lights working at this time job completed. W11683242 part used
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Burnet, TX 78611
Scott
Job Details:
01/30/2025
Arrived on site for washer walking. Found basket has a lot of bounce . Replaced suspension rods . Ran calibration and dianostics wash . All checked normal. Nomwater leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Mustang Ridge, TX 78610
Tim M
Job Details:
01/30/2025
"Arrived on site to test unit for dispenser issues. Upon arrival customer presented issue, dispenser lock tab has broken off causing the door to not lock when shut. Replaced dispenser (W11705151) and tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near San Marcos, TX 78666
Tim M
Job Details:
01/30/2025
"Arrived on site to test unit for constantly running. Upon arrival customer stated unit is always running and cycles wont start. Applied power to unit, drain pump immediately engaged indicating a pressure system fault. Inspected pressure hose, found no kinks, punctures or restrictions. Replaced control (W11607637) and tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78745
Leonardo
Job Details:
01/30/2025
Arrived on site to test unit for unit not draining. Test unit and found 2 drain hoses connected to unit when it only has to be one. Removed second drain hoses connected and found unit still not draining. Test drain pump and drain pump getting hot. Replaced drain pump test unit and unit draining correctly no leaks present job complete.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Pflugerville, TX 78660
David Z
Job Details:
01/30/2025
Arrived on site to diagnose dryer with broken baffle. On arrival found one single baffle was missing a chunk causing clothes to get stuck. Replaced 1 baffle and verified proper operation. Parts used - WPW10113136
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78757
Daniel A
Job Details:
01/30/2025
"Arrived on site to inpsect washer not agitating. Upon further inspection, the customer stated that the machine has been working ok after the problem was reported. I placed the machine into diagnostics and checked for error codes. I did not observe any error codes. I ran an automatic test, and the washer is operating as designed and showing no issues. At this time the washer is operating as designed. No parts installed. No water leaks observed during service. No one present to sign"
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ00
Near Dripping Springs, TX 78620
Andrey
Job Details:
01/30/2025
"Arrived on site to replace previously diagnosed console, replaced and tested unit is now running as designed job complete installed W11659261"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM10
Near Austin, TX 78758
Matthew
Job Details:
01/30/2025
Arrived onsite for ice maker not making ice. Upon arrival found ice maker is making ice. Customer believes unit is slow at making ice. Customer also stated he uses a lot of ice. Informed customer ice maker needs a full 72 hrs to make full bucket of ice. No parts used job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78759
Matthew
Job Details:
01/30/2025
Arrived on site unit not cooling to proper temperature. Upon inspection found compressor was kicking on. However noticed evaporator fan was not turning on. Replaced part and verified fan was working. Unit is now functioning properly. Customer will monitor next 24 hrs job completed. Parts used wp2315549
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Belton, TX 76513
Sterling
Job Details:
01/30/2025
On arrival verified complaint of making a rattling noise during cycle visual inspection of the unit shows the rollers are slightly worn. No components are loose. Place repair kit and ran a time dry cycle. Unit is no longer making noise. Job complete installed 4392067
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Hewitt, TX 76643
Sterling
Job Details:
01/30/2025
"On arrival verified complaint of shaking during wash the unit is currently in the garage. Unhooked, unable to do full diage. Visual inspection of the unit shows the tub. Does wobble further inspection shows? The splutch is melted. This indicates a requirement of gear case and splutch on return check suspension suspension rods are good. Yet it will need to be hooked up for full diag. On return unit will need gear case and splutch replaced reschedule for 2/6; schdld next appmnt for 2/6 THU !"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Cedar Park, TX 78613
Miguel
Job Details:
01/30/2025
"Arrived on site for screen being locked. Customer had power off, verified good voltage. Screen not responding. Replaced user interface/console. Verified operation. Call complete. Assisted with setting up wifi. Call complete. W11297709"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Jarrell, TX 76537
Tyler
Job Details:
01/30/2025
Arrived on-site for water leak. Found broken valve. Installed valve(w11645245) and tested dispenser and i 3 maker and found no leaks. Everything operating as designed. Call complete
We serviced a
KITCHENAID OVEN
Model KOES530PPS00
Near New Braunfels, TX 78130
Tim M
Job Details:
01/30/2025
"Arrived on site to test unit for not working. Upon arrival customer stated the first time they used the unit, console went dark during a preheat cycle. Inspected breaker and found it tripped. Reset breaker, unit powered on. Started a bake cycle, after 3 minutes the breaker tripped once again. Unit will need a new control, bake and broil element. Burn off will need to be ran. Ordering parts, no parts installed, rescheduled for 02/05.; ordrng 1 W11598122 (Broil element) and 1 W11545804 (Bake element)"
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC0FS
Near Austin, TX 78701
Joe Z
Job Details:
01/30/2025
"Arrived on site for making noise. Upon arrival, test unit and is working correctly on all speeds. Cannot duplicate a noise issue.Job complete"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Temple, TX 76504
Sterling
Job Details:
01/30/2025
"On arrival verified complaint of unit not draining or finishing cycle visual inspection of the unit shows the installers. Never installed the drain hose and washing machine is capped off on the drain port. Customer head drain hose that came with unit next to the unit. Install the drain hose. Proceeded to then drain the unit and run diac cycle. All components are functional. You know, is now working as design job Complete no parts installed"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Austin, TX 78749
Leonardo
Job Details:
01/30/2025
Arrived on site to test unit for unit not heating correctly. Test unit and unit did heat for 1 minute but making loud noise coming from diode. Replaced diode test unit be heating water for 2:30 and water was hot. Ran another test by heating water for 3:30 and water was boiling job complete. No noise. W11256462
We serviced a
WHIRLPOOL DRYER
Model WET4027HW2
Near Pflugerville, TX 78660
David Z
Job Details:
01/30/2025
"Arrived on site to diagnose dryer taking multiple cycles to dry. Tested unit and found it's heating and tumbling. Measured temps and also verified that it's cycling properly. Checked terminal block and found no loose wiring. Could not duplicate any kind of failure, and the unit is likely either being run on delicates or overloaded since everything is testing good. Vent has already been blown out as well. No parts used. Maintenance was on site with me and verified cycling temps. Call completed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Hillsboro, TX 76645
Jonathan M
Job Details:
01/30/2025
"Arrived on site for a washing machine that is not draining. Inspected unit and work area. The customer advised that they were in the middle of a wash cycle, and that there was a message that popped up while the unit still had water in it. They advised that they were able to get the unit drained out to get their clothes out b7ut they tried again without causing k these and had the same issue. I gained access to the control and found proper resistance through the drain pump circuit. I checked the drain pump and found the drain pump impeller a little worn. I went ahead and replaced the drain pump and tested the unit. I found the unit working and operating as designed. I test the unit again just to be sure and found the drain pump wouldn't drain again. I lifted the machine and started wiggling the drain pump wires. I found the drain pump kick on and start to drain indicating a short in the wire harness. I replaced the wire harness and test at the unit. I found the unit working and operating as designed with no leaks present during operation. Call complete. W11568984 and W11700916."
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Austin, TX 78749
Tim M
Job Details:
01/30/2025
"Arrived on site to test unit for not starting. Upon arrival customer stated cycles will not start properly. Demonstrated how they start a cycle, found customer is holding both the power and start/pause button to start a cycle. Explained to customer all functions of the unit. How to properly start and stop cycles, which cycles to use and when, how much clothes to load. Ran a diagnostic cycle, all components are properly engaging. Customer now understands the functions of this unit. Unit is running as designed, no leaks detected, no parts installed, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Hutto, TX 78634
Lou
Job Details:
01/30/2025
"Arrived on site to inspect refrigerator ice maker getting stuck. Upon further inspection, I found the ice bin full and the ice tray full as well. Customer advised ice is getting clumped in the bin and not always dispensing. I tested the ice dispenser and found it operating as designed. I found a majority of the ice was bulked up at the front of the bin and explained to the customer that they would need to empty out some of the ice if they are not using it constantly to keep the ice from clumping. I could not duplicate the issue the customer had for their complaint. Made recommendations for use and care. Unit is operating as designed, no water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Cedar Park, TX 78613
Miguel
Job Details:
01/30/2025
"Arrived on site for refrigerator not dispensing ice. Found dispenser door activates and opens but nothing from auger. Removed and checked, not getting voltage when activated. Also found left side door not closing properly. Accessed hinge and found wire connector loose. Found hinge not set properly. Fixed connection and hinge. Verified operarion. Call complete. No parts"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Salado, TX 76571
Tyler
Job Details:
01/30/2025
Arrived on-site for leaking dishwasher. Found bottom door seal missing. Ordered bottom seal(w10920683) and 6 screws(w11476843) informed customer and set appointment for the 6th.; ordrng 1 W10920683 (Bottom seal) and 6 W11476843 (Screw)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Kyle, TX 78640
Tim M
Job Details:
01/30/2025
"Arrived on site to test unit for not drying dishes. Upon arrival customer stated the unit is leaving the dishes wet. She tried every drying cycle and rinse aid and its still not drying. Tested unit, found heater not engaging. Took resistance of the element, found it reading within range. Took voltage and found no voltage going to the heater. Unit will need a new control. M/S was incorrect engineering digit was different. Will need to order the correct control for return visit. Ordering part, no parts installed, rescheduled for 02/05.; ordrng 1 W11672039 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBE01
Near Jarrell, TX 76537
Tyler
Job Details:
01/30/2025
Arrived on-site for fan not working. Installed fan motor (w11529245) and waited for u it to harvest on its own. everything works as designed with no leaks. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Canyon Lake, TX 78133
Andrew
Job Details:
01/30/2025
Arrived on site to test unit for loud noise and not cooling properly. Found system not recognizing thermistors in diagnostics. Disconnected deli ui and system now recognizing thermistors. Recommend deli UI and FC motor assembly. Rescheduled for 02/05. No parts replaced at this time. ; ordrng 1 WPW10769076 (Deli UI)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2070KRS
Near Lakeway, TX 78734
Luis
Job Details:
01/30/2025
"Arrived on site for no ice and freezing in fresh food. Checked temp reading in fresh food,temp reading 38 adjusted setting,found shit off arm not inserted to icemaker housing,inserted arm to icemaker lowered arm icemaker ran through a cycle and filled with water."
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS42E22L00
Near Austin, TX 78731
Scott
Job Details:
01/29/2025
"Arrived on site , replaced difusser W11744513. Door is opening and closing properly . No water leaks detected at time of service . Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Copperas Cove, TX 76522
Robert
Job Details:
01/29/2025
WED4815EW1 Arrived on site for a dryer taking to many cycles to dry. On arrival verified issue tested product and it works as its designed. Further inspection found ventilation to home was in bad condition instructed client to clean vent to home . No parts used client didn't sign due to being sick.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Spicewood, TX 78669
Brandon
Job Details:
01/29/2025
"Arrived on site for customer complaint of unit over producing ice, found failed bin thermistor, I replaced thermistor, unit tested good."
We serviced a
WHIRLPOOL FREEZER
Model WRT511SZDM04
Near Austin, TX 78754
David Z
Job Details:
01/29/2025
"Arrived on site to follow up on refrigerator not cooling. Sealed system was done recently, but unit was still not cooling well shortly after. Previous tech noted that unit had oil contamination in the system and attempted to flush in. On arrival today I found 7psi equalized pressure. As soon as I was threading on my hoses I could smell a sour odor from the sealed system. I checked the unit with a paper towel and found oil was heavily spraying out from the drier when I tried removing the valve to evacuate the system. Unit is still heavily contaminated. Called tech line, SR7740843025. Advised tech line of the oil flooded system and sent pictures. Unit deemed contaminated and has been escalated for review and likely exchange. No further repairs made. Call completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Austin, TX 78733
Andrey
Job Details:
01/29/2025
"Arrived on site to test unit for not draining, customer stated that now it doesn't have any power, tested unit found shorted external drian pump , replaced and tested, unit is now running as designed no leaks detected job complete installed W11539855"
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Moody, TX 76557
Jonathan M
Job Details:
01/29/2025
"Arrive down site for a washing machine that is making abnormal noises during operation. Inspected unit and work area. I checked model and serial information and found that the model and serial numbers dispatched did not match the model and serial information in accordance with the service ticket. I spoke to claims and was advised that we could not get his unit covered under the current dispatch, and that the customer would need to contact his extended warranty to update his model and serial information. The customer did and I spoke to one of the reps. They advised that they needed the ticket closed out.In order to be able to set up new service for the client. They advised the customer to contact them back tomorrow.After the report has been finalized to create a new dispatch. Call complete. No parts were installed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Austin, TX 78751
Andrew R
Job Details:
01/29/2025
Arrived onsite for unit not filling with water. Upon arrival I found the float switch in the up position. After fixing the float switch unit is getting water and washing as designed. No issues with dishwasher at time of service and no water leaks present. Customer not available for signature. Call complete. No parts installed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS1
Near Georgetown, TX 78633
Tyler
Job Details:
01/29/2025
Arrived on-site for dishwasher not drying and leaking when opened. Cycled machine and everything is working as designed. Educated customer on using rinse aid to reduce water build up in vent and to improve drying. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near New Braunfels, TX 78132
Tim M
Job Details:
01/29/2025
"Arrived on site to test unit for short cycling. Upon arrival customer stated unit will stop a cycle after about 15 minutes. Does not happen every time, very intermittent. Tested unit, unit is heating properly. Gained access to internal components and inspected motor, did not find motor winding darkening and causing motor to shut off once it gets hot. Replaced sensor strip harness (WPW10298258) and tested unit, unit is now running as designed. Advised customer to monitor the next couple cycles. If unit still short cycles, advised to test the timed dry cycle. If it short cycles on timed dry as well, recommend a motor replacement. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near The Hills, TX 78738
Brandon
Job Details:
01/29/2025
"Arrived on site to replace previously diagnosed parts, I replaced control box as well as modules, unit tested good. Parts used w10798006 and w11632139"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Canyon Lake, TX 78133
Tim M
Job Details:
01/29/2025
"Arrived on site to replace previously diagnosed part. Replaced ice container (W11185686) and tested unit, cubed ice is now being dispensed when selected and crushed ice is now being dispensed when selected. Unit is now functioning as designed, no leaks detected, job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near Austin, TX 78751
David Z
Job Details:
01/29/2025
"Arrived on site to diagnose refrigerator that is not making / dispensing ice or water. Tested unit and could hear valves functioning, but no water being dispensed. I checked the isolation valve and found it's not running at all. Unscrewed it and found the molex connector behind was not plugged in. Attached connector and retested. Verified unit working as designed, no water leaks found. Cycled icemaker and verified it is filling. No parts needed. Call completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Pflugerville, TX 78660
David Z
Job Details:
01/29/2025
"Arrived on site to follow up on sealed system repair. Tapped system and found good pressure present. Evacuated system and found nothing abnormal. Replaced drier and compressor. Pressurized and checked for leaks. Found none present. Vacuumed down and charged to MFR spec. Tested unit and verified cooling present. Parts used - W11506635, WPW10143759, WPW10507886."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Pflugerville, TX 78660
David Z
Job Details:
01/29/2025
"Arrived on site to follow up on refrigerator that lost function / cooling. Examined unit and found the control was locked and stuck on - for each temperature setting. Found controls unresponsive. I replaced the Jazz board to resolve. Programmed to 12 per model tag. Power cycled unit. Tested and found functions had returned to normal. I did notice that every few seconds there was a semi electrical short buzz type sound coming from the compressor area. Unit seems to be working properly. Customer advised that if the noise remains and cooling is lost, to follow up and a compressor may be needed. Parts used - WPW10503278"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Georgetown, TX 78628
Tyler
Job Details:
01/29/2025
Arrived on-site for machine making humming noise. Found machine stuck in draining loop. Pump is good but control is bad. Installed control(w11608056) cycled machine and everything works as designed call complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Temple, TX 76502
Robert
Job Details:
01/29/2025
"KUIX535HPA01 Arrived on site for a stand up icemaker leaking water. On arrival found damaged to property caused by water i uploaded photos of all damaged from behind icemaker to the otherside of the wall . Middle Dining room floor from wall to wall has been damaged due to water. Water faucet was on off position when I turned it on, I noticed immediately water leaking from the rubber hose that is connected to the water faucet to the icemaker. I immediately turned off water and dried up the water. I determined the leak was coming from a faulty rubber water hose. Product works as it's designed no water leaks visible from main water."
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Austin, TX 78738
Brandon
Job Details:
01/29/2025
"Arrived on site for customer complaint of fabric softener not dispensing. Found dispenser just needed to be cleaned, I cleaned dispenser, tested unit in diagnostic mode, cold valve test 2, softener valve, unit tested good. Showed customer and explained the issue and my findings."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL07
Near Dripping Springs, TX 78620
Leonardo
Job Details:
01/29/2025
Arrived on site to test unit for scratch on right side tip door. Test unit and found for not scratched it was glue. Cleaned door with stainless steel cleaner and a microfiber cloth and glue came off job complete. No one here to sign
We serviced a
JENN-AIR OVEN
Model JJW2830LL01
Near Dripping Springs, TX 78620
Leonardo
Job Details:
01/29/2025
Arrived on site to test unit for ovens tripping breaker. Found unit to be on a GFCI breaker. Removed ground pre heated both ovens to 500? test unit and unit test good. Could not let unit run for an hour due to unit being new construction and no one is here. Job complete. No one here to sign
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Dripping Springs, TX 78620
Andrew
Job Details:
01/29/2025
Arrived on site to test unit for no ice production. Found ice maker was getting stuck in random positions and not completing harvest cycles in test 29. Replaced ice maker(W10873791) and ice maker now completed harvest cycle. Ice maker filled as designed in test 31. No leaks detected at this time. Advised customer to monitor. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Temple, TX 76501
Jonathan M
Job Details:
01/29/2025
"Arrived on site for washing machine that is making abnormal sounds during operation. Inspected unit and work area. The customer advised that the unit does not spend properly and makes loud sounds during the spin. I ran the unit through diagnostics and found an F7 E9 (locked rotor) and F0 E3 (overload) error codes. I checked underneath and found the rotor completely stripped, and the slider broken as well. I replaced the slider, but i'm ordering the rotor and clutch just in case. I rescheduled the customer to 2/4. W10734521.; ordrng 1 W11260238 (Rotor) and 1 W10754448 (Clutch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS10
Near Liberty Hill, TX 78642
Wesley
Job Details:
01/29/2025
"Arrived onsite to address fan vibration noise. Replaced the fan grill and used permagum at strategic contact points to secure and eliminate vibration noise. Optimized rails with grease application. All checks good. Unit is now operating as designed. WP542638, WPW10175909, 212643; used 1 212643 ( Permagum) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Paige, TX 78659
Joe Z
Job Details:
01/29/2025
"Arrived on site for not washing. Upon arrival, ran diagnostics and get F4-E3 wash motor not running. Test unit a confirmed. Need to replace sump and motor. Replaced sump and motor W11613479. Test unit and is operating as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS4
Near Austin, TX 78745
Brandon
Job Details:
01/29/2025
"Arrived on site for customer complaint of oven not lighting and gas smell. Found oven ignitor was not lighting gas all the time. I replaced ignitor, unit tested good."
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Austin, TX 78735
Leonardo
Job Details:
01/29/2025
Arrived on site to test unit for oven giving metal smell or something smoking. Test unit and found and glow igniter not getting to correct amps not allowing gas valve to open. Replaced glow igniter test unit and unit test good job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRS331SDHM06
Near Georgetown, TX 78633
Tyler
Job Details:
01/29/2025
Arrived on-site for bad valve and icemaker. Found valve wasn't plugged in. After i plugged it in the icemaker worked as designed. Call complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Copperas Cove, TX 76522
Robert
Job Details:
01/29/2025
"NED4655EW1 Arrived on site for adryer not heating. On arrival found dryer is working as its designed client said dryer drys but takes more time, and lint is flying everywhere. Further inspection found ventilation to home in terrible condition instructed client to call owner and have a professional clean vent to home. No parts used."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Manor, TX 78653
Matthew
Job Details:
01/29/2025
Arrived onsite for unit making noises. Upon inspection found splutch assembly not seated properly causing inner gear to grind down. Ordering splutch assembly office to reschedule schedule. Unit in 3209. Set 5o return Feb.4th. ; ordrng 1 W10721967 (Splutch)
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Briarcliff, TX 78669
Leonardo
Job Details:
01/29/2025
Arrived on site to test unit for unit giving F8E0 slow speed fan. Test unit and found bad blower. Replaced blower test unit by pre heating oven to 475? job complete. W11105615
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Spicewood, TX 78669
Brandon
Job Details:
01/29/2025
"Arrived on site for customer complaint of unit not working and having an error code. Found f8e4 error code, found water in the drip pan, found leak coming from valve connection, I secured connection, unit tested good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Canyon Lake, TX 78133
Tim M
Job Details:
01/29/2025
"Arrived on site to replace previously diagnosed parts. Removed unit from cavity and replaced capacitor (W10850446), magnetron (W10754299), diode (W11256462), and fuse (WPM0805101). Tested unit, fuse blew immediately. Contacted service thread, tested all components and found interlocks shorted. Replaced both interlocks (W11551761) & (W11551558), tested unit and fuse once again blew immediately. Per GC will need to replace the transformer. Ordering part, customer will call office to reschedule. ; ordrng 1 W11545872 (Transformer)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Cedar Creek, TX 78612
Joe Z
Job Details:
01/29/2025
"Arrived on site for not filling. Upon arrival there is an error code flashing, ran diagnostics and get error codes F5-E4 lid not open between cycles. Cleared error code and test washer by running a normal wash cycle. Unit began correctly. Canceled cycle. Customer then began a white cycle with sheets. Unit starts and operates as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Hutto, TX 78634
Daniel A
Job Details:
01/29/2025
"Arrived on site to follow up with washer no operating properly. Upin arrival, the customer had a load washing and stated that it was working ok today. However, sometimes he sees that the agitator is not moving fast all the time at piints in the cycle. He showed me videos where the washplate was moving in its slow agitate, and this was in the middle of a cycle in his video. I placed the unit into diagnostics and observed 1 error code for unbalanced load. I called techline to document my finisings and to relay the info that the customer was presenting to me. I explained that the customer is not happy with how the washer is operating. I ran an unbalanced load test and monitored it as it di not display any issues while i had the whirlpool representative on the line. At the moment, the machine is considered working as designed according to the manufacturer. The machine may need service for the dispenser. 7740841276 no water leaks observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS10
Near Austin, TX 78746
Andrey
Job Details:
01/29/2025
"Arrived on site to replace previously diagnosed gasket, replaced right RC gasket and molded using heatt gun, doors are now sealing properly, job complete installed W10830162"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Dripping Springs, TX 78620
Andrew
Job Details:
01/29/2025
"Arrived on site and replaced deli door and deli UI assembly(W10815669), LED control(W10804160), dispenser UI(W11330971) and harness(W11170612). Unit now working as designed. Advised customer to monitor."
We serviced a
JENN-AIR RANGE
Model JGRP548HL05
Near Spicewood, TX 78669
Leonardo
Job Details:
01/29/2025
Arrived on site to test unit for unit beeping as if the oven is starting. Found both left oven and right oven doing it. Test unit and found shorted keypad error. Will need to replace both consoles rescheduled for 2/5 ; ordrng 1 W11492275 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM804KPS0
Near Austin, TX 78749
Leonardo
Job Details:
01/29/2025
Arrived on site to test unit for fan not coming on and unit running a little longer. Test unit and found and vent motor and bad control board. Replaced both parts test unit and unit test good job complete. W11414073. W11410061
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Manor, TX 78653
Matthew
Job Details:
01/29/2025
Arrived onsite for unit for unit shutting off during mid cycle. Replaced door switched as recommended from previous tech. Replaced door switch and tested unit is now functioning properly. Customer will continue to monitor job completed. Parts used wp3406107
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Bastrop, TX 78602
Joe Z
Job Details:
01/29/2025
"Arrived on site for not draining. Upon arrival, inspected unit. Tub has standing water. Ran diagnostics and get error code F9-E1 long drain. Ran a drain test and confirmed drain pump not energizing. Test pump at control and there is zero resistance OL. Am getting 120 out from control on call for drain. Drained out most water manually to raise unit. Found tub has bottomed out causing drain pump harness to break. Repaired unit using harness W11643701 and remaining water drains correctly. Test unit running a normal cycle and is now operating as designed. No leaks present. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near New Braunfels, TX 78130
Tim M
Job Details:
01/29/2025
"Arrived on site to replace previously diagnosed part. Replaced infinite switch (WP3149400) and tested unit, burner is now cycling properly and is not shutting off the burner too soon on high. Unit is now running as designed, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near New Braunfels, TX 78130
Andrey
Job Details:
01/29/2025
"Arrived on site to replace previously diagnosed FC door , screws and handle, replaced and tested, unit is now running as designed, job complete installed W11436967, W11045125, W11449276"
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Spicewood, TX 78669
Brandon
Job Details:
01/29/2025
"Arrived on site for customer complaint of unit not producing ice, found ice in mold of ice maker and not releasing. I replaced ice maker, and added grease, unit tested good. Parts used w11646196 wp542638"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Austin, TX 78751
Andrew R
Job Details:
01/29/2025
"Arrived onsite for unit not spinning correctly. I pulled off the rotor and found it to be chewed a bit. I found the slider to be sitting loosely. Unit will need a new slider and rotor. I pulled the washplate off in case a gearcase replacement is needed as I found hair bundled around the shaft on the gearcase. If gearcase oil is present underneath replacement is recommended. Ordering W11195971 Stator, W10734521 Slider, and W11260238 Rotor. Office to RS as customer was not present in the house and couldn't get signature.; ordrng 1 W11195971 (Stator) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)"
We serviced a
JENN-AIR VENTHOOD
Model JXW8536HS2
Near Driftwood, TX 78619
Brandon
Job Details:
01/29/2025
"Arrived on site for customer complaint of light hanging down, I replaced the light, unit tested good. Part used w11744508"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Lorena, TX 76655
Jonathan M
Job Details:
01/29/2025
Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the inner basket and tested the unit. I found the unit working and operating as designed. Call complete. W11172199
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL7
Near Manor, TX 78653
Matthew
Job Details:
01/29/2025
"Arrived onsite for unit not completing cycle, rinse aid issue, and leaking. Ran diagnostics and found F10 e1 rinse and dispenser issue, F3 e3 owi sensor, F6 e2 control cancel cycle and f6e4. Could not make it through test cycle without gushing water from right side of door a few minutes into the wash cycle. Door seal does have a tear on right side. Ordering clear door and suspected potential failed parts and parts per error codes. Office to reschedule. Requesting 2 hr.; ordrng 1 W11177741 (Door seal) and 1 WPW10497235 (Bottom door seal) and 1 WPW10320510 (Lower wash arm) and 1 WPW10082841 (Upper wash arm) and 1 WPW10077859 (Manifold) and 1 Cleardoor (Clear door) and 1 WPW10705575 (OWI) and 1 2hr (2hr)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Austin, TX 78704
Joe Z
Job Details:
01/29/2025
"Arrived on site for dishwasher not operating. Upon arrival, customer explained issues of start button not responding and said sometimes unit will start on its own. Test unit and confirmed issue of start button not responding. Need to replace control. Replaced control W11683480. Test unit and is now operating as designed. No leaks present. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Horseshoe Bay, TX 78657
Wesley
Job Details:
01/29/2025
"Arrived onsite for leaking when ice fills from back of unit, found unit valve coupling ring cracked. Ordering kit with valve to repair. ; ordrng 1 W11729596 (Icemaker kit with fill valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Cedar Park, TX 78613
Scott
Job Details:
01/29/2025
"Arrived on site for control not responding to commands . Found only start button no responding . Replaced contol board W11683480. Didn't find any leaking or moisture signs from vent . Ran dianostics , no error codes . Dishwasher passed test wash . No water leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Leander, TX 78641
Miguel
Job Details:
01/29/2025
"Arrived on site for oven control not responding properly. Screen glitches. Entered diagnsotics and found f2e5, f6e4. Confirmed some buttons are not responding. Accessed control. Unit has proper voltage and polarity, Verified wiring is good and connectors check ok. Replaced user interface. Verified operarion. Call complete. Walked customer through setting up wifi. Cusfomer was aware. Referred to wifi team for further questions. 866-333-4591"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Hutto, TX 78634
Daniel A
Job Details:
01/29/2025
"Arrived on site to inspect refrigerator not producing ice. Upon. Further inpsection, I placed the unit into service mode and ran a fill test. I found that the valve was not operating properly and not filling the ice maker. I replaced the valve and tested the fill again, and now the ice maker is filling and operaimg properly. No water leaks were observed during service. WPW10179146"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Leander, TX 78641
Scott
Job Details:
01/29/2025
"Arrived on site replaced air tower ,evap cover control and door UI. Ran all fans test and compressor test . All checked normal. No water leaks detected at time of service . Job complete"
We serviced a
AMANA MICROWAVE
Model AMV2307PFS07
Near Round Rock, TX 78665
Sterling
Job Details:
01/29/2025
"Non arrival verified complaint of light underneath, not working Chester states when they tried to replace the light bulb, the socket sparked and now no longer lights with the new label verified voltage and polarity is correct. Check voltage at Yellow wire coming out of control. To hood light is not sending any voltage when activated. Replace main control and rechecked voltage light. Now turns on and is getting the correct voltage. Job complete installed w11544456"
We serviced a
WHIRLPOOL OVEN
Model WOED3030LS00
Near Liberty Hill, TX 78642
Wesley
Job Details:
01/29/2025
Arrived onsite and found unit operating with failed door glass. Intermittent error code. F8e0. Cleared code and replaced the door glass. Unit is now operating as designed. Preheated both units to 350f at time of service. WPW10618107
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HV5
Near Copperas Cove, TX 76522
Robert
Job Details:
01/29/2025
WFE775H0HV5 Arrived on site from previous visit to install parts. I installed infinite switch tested product works as it's designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Round Rock, TX 78664
Sterling
Job Details:
01/29/2025
"On arrival verified complaint of unit leaking for a previous diagnosis needed to replace the vent, install new vent and ran diagnostic cycle took off base plate and confirmed no underneath leaks, no evidence of a leak in the dust under the machine and no leaking from the door job complete installed wpw10329609"
We serviced a
WHIRLPOOL OVEN
Model RBD305PRS00
Near Killeen, TX 76542
Robert
Job Details:
01/29/2025
"RBD305PRS00 Arrived on site for a dubble wall oven with no power. I checked the breaker that was on i removed ui and checked for incoming power i was receiving 245.0 . I was unable to check the thermistor due to fault equipment ordering ui control ,main control, and small board. Returning parts just in case needed office to reschedule for client thank you. Unable to get client to sign she was in a meeting. ; ordrng 1 8304248 (Ui control) and 1 8303883 (Control) and 1 8301848 (Board)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Andice, TX 78628
Miguel
Job Details:
01/29/2025
"Arrived on site for washer making noise at beginning of cycle. Found f3e1, f2e1, . Noise is the drain pump running. Occurs when plugged in. Cleared and ran test. Washer completes cycle. Accessed control and blew through pressure hose. Will need new control. Advised customer office will call to schedule. ; ordrng 1 W11607637 (Control)"
We serviced a
MAYTAG DISHWASHER
Model MDB6160AWW
Near Austin, TX 78729
Lou
Job Details:
01/29/2025
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the spray arm, guard, cap, tower and door gasket and tested. Unit is operating as designed with no further leaks. Job completed. WP902894, WP99001788, WP99001787, WP99001428, WP99001796"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Killeen, TX 76543
Robert
Job Details:
01/29/2025
WRS315SDHM12 Arrived on site from previous visit to install parts. I installed chute and fill tube extension product works as it's designed no water leaks visible from main water supply.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Austin, TX 78738
Leonardo
Job Details:
01/29/2025
Arrived on site to test unit for unit not dissolving correctly. Test unit and found unit not getting hot water. Turned hot water on at sink and test unit and unit getting water and good pressure. No leaks present at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Austin, TX 78746
Andrey
Job Details:
01/29/2025
"Arrived on site to replace previously diagnosed sump, replaced and tested, unit is now running as designed no leaks detected job complete installed W10902372"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78717
Scott
Job Details:
01/29/2025
"Arrived on site for dryer not tumbling . Unit is heating . Found belt broken . Used repair kit , replaced belt and pulley 4392065. Roller are in good shape . No other issues found . No lint build up at time of service. Job complete"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Austin, TX 78738
Leonardo
Job Details:
01/29/2025
Arrived in site to test unit for unit not starting and not being able to read the display led. Test unit and found start button and candle button not responding. Also found LED board display has missing LEDs. Will need to replace console and control board at this time. Office to reschedule ; ordrng 1 W10891907 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Waco, TX 76705
Jonathan M
Job Details:
01/29/2025
Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the wire harness and tested the unit. I found the unit working and operating as designed with no leaks present dur8ng operation. Call complete. W11643701.
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Spicewood, TX 78669
Brandon
Job Details:
01/29/2025
"Arrived on site for customer complaint of unit not producing ice. I replaced control board and reattached loose evaporator thermistor, unit tested good. Unit has a leak at the drain line, customer is aware. Part used w11034363"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near New Braunfels, TX 78130
Tim M
Job Details:
01/29/2025
"Arrived on site to test unit for no water dispensing. Upon arrival customer stated that ever since they moved in, dispenser has not been working properly. Will get a minimal amount of water. Verified issue, valve energizes but no water flows. Shutoff valve is on. Removed filter and still no water dispenses. Inspected reservoir and found it frozen. Thawed reservoir, water is now flowing and ice maker cycles and fills properly. Inspected any causes of that issue and found liner to cabinet gaps varying from 1/8-1/4 in the RC and FC. Gaps are causing warm air to leak into the cabinets, forcing the unit to over cool and freeze the reservoir. Sealed all liner to cabinet gaps with silicone (W10841140) from truck stock. All air gaps are sealed and unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDW03
Near San Marcos, TX 78666
Andrew
Job Details:
01/29/2025
"Arrived on site to and replaced compressor(W11580057), uv drier(WPW10143759) and access port(W11506635). Charged system to 200psi with nitrogen and found nomsigns of refrigeration leak. Vacuumed system down and charged to specs with 47g of r600a. Unit now working as designed. Advised maintenance to monitor. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Kyle, TX 78640
Andrew
Job Details:
01/29/2025
"Arrived on site and replaced bake(W11545804), broil(W11617232), control(W11649136) and console(W11659257). Removed ground from junction box and heated to 500 with no issues. Assembled unit and reattached ground in junction. Reheated to 500 while ground is wired properly and unit is now working as designed. Job complete. Techline and Saefty SR#7740841189"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Manor, TX 78653
Matthew
Job Details:
01/29/2025
Arrived onsite for unit making noises. Upon inspection found factory metal punch out left inside unit causing a vibration inside unit. Removed metal object and tested. Unit is no longer making noises unit is functioning properly and as designed to. No parts used job completed