Near Cedar Park, TX 78613
Paul
Job Details: 03/04/2021
OVEN KITCHENAID KEMC308KSS04 "Arrived onsite for a microwave/oven wall unit with the oven not heating after a self clean and the power went out. The microwave door with no tension, just falling, and the microwave cavity lamp not working. I found the oven TOD open. All elements tested good. I found the tensioning rods in the microwave door broken and the bulb in the cavity burned out. I replaced the TOD, rods, and bulb. I tested the unit and all functions are working as designed. I replaced the screw in the lower door at the hinge with a screw from my truck stock. Call complete."
Near Kyle, TX 78640
Kevin
Job Details: 03/04/2021
DRYER WHIRLPOOL WED6120HC1 "Arrived on site and inspected dryer and found power is correct and dryer will start a cycle but drum is not tumbling. Found belt is broken and it will need to be replaced, will also bring back cut off and fuse to ensure repair on the next visit.; ordrng 1 4392067 (Belt kit)"
Near Round Rock, TX 78664
Jimmy J.
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site to install previously diagnosed part. Removed control and I installed new control. Initially the fridge did not start cooling and the control would not advance. Reached out to tech support and was informed the fridge control will need to be programmed if a new control is installed. Entered Fridge Code (12) and completed programming. Fridge cooling as designed. Job completed.
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/04/2021
MICROWAVE GE JEB1860SM2SS "Arrived on site for customer complaint of unit not heating but counting down, found failed door switches, I replaced switches unit tested good."
Near Austin, TX 78732
Robert
Job Details: 03/04/2021
COOKTOP KITCHENAID KGCP463KSS03 Arrived on job for complaints of burner not working. Found igniter weak.. ; ordrng 4 WP3368921 (screw-torx)s and 1 WP9782447 (holder-orf) and 1 WPW10155786 (holder-orf)
Near Austin, TX 78746
Kevin
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Arrived on site and replaced water valve diagnosed on previous visit. job complete"
Near Georgetown, TX 78633
Paul
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived onsite for a refrigerator with possible failed sealed system components. I found the FC at 37 degrees and the RC at 57 degrees. I found the compressor extremely hot. I checked pressures and found the low side at 0 and the high side at 275 psi. I ran service test 4 and found in step RC section pressures were 12 psi on the low side and 275 psi on the high side. When it went to step 5 it was 0 psi on the low and 275 psi on the high. There was hardly any refrigerant flow in either evaporator. I checked line temps and found the drier extremely cold indicating a possible restriction at the drier. I replaced the drier and compressor. I installed a low side service tap. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.5 ozs of R134A. I tested the unit and found correct pressures. RC 12 low 150 high, FC 0 low 150 high. Call complete."
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/04/2021
DRYER WHIRLPOOL MEDC465HW0 Arrived on site for COMPLAINTNOTE:WILL NOT DRY THE CLOTHES. Tested voltage at the wall and got proper voltage. Ran temps inside dryer and wouldnt get above room temperature. Tested thermal cutoff for continuity and it failed. Removed faulty thermal cutoff and installed new thermal cutoff. Dryer heating as designed. Job completed.
Near Austin, TX 78745
Jacob
Job Details: 03/04/2021
WASHER WHIRLPOOL WFW9550WW00 Arrived onsite for unit making noise during spin cycle. Put unit into spin cycle. Heard scrapping noises. As it got up to speed.
Near Manor, TX 78653
Andy
Job Details: 03/04/2021
WASHER WHIRLPOOL MVWC565FW2 "Arrived on site for washer shaking, walking and loud. Tested and inspected unit and found failed gearcase. Attempted to remove bolt from agitator and was unable to do so. Bolt is stripped and will not remove. Will also need to replace tub and basket and associated parts. Ordering needed parts. Office to schedule return trip. 2 hour job. No water leaks present at time of service.; ordrng 1 W11219115 (Outer tub) and 1 W10752719 (Basket) and 1 W10528947 (Hub) and 8 WP8533953 (Screw)s and 1 W10752187 (Screw) and 1 W11089264 (Filter) and 1 WP8533928 (Screw) and 1 W11255099 (Harness) and 1 W11428524 (Capacitor) and 1 W11497303 (Motor) and 1 W11239857 (Belt) and 1 Seenote (Office to schedule) and 1 Seenote (2 hour job) and 1 W11399437 (Pump)"
Near Austin, TX 78738
Leonardo
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good job complete.
Near Austin, TX 78753
Matthew
Job Details: 03/04/2021
DRYER WHIRLPOOL WGD5100HW0 "Arrived onsite to replace previously diagnosed parts. Replaced blower wheel and motor, electrodes and wire harness. Tested unit and unit is functioning properly. Job complete"
Near Leander, TX 78641
David S
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for washer continually draining. I inspected the unit and work area. I inspected the water pressure line and found it in good condition with no kinks. I blew through the line and found it clear. I tried to put the unit into diagnostics and it would go. The unit needs a new control to complete the repair. I am ordering a control. The office will reschedule when we have an eta on the part. No water leaks detected. ; ordrng 1 W11417466 (Control)
Near Austin, TX 78748
Kevin
Job Details: 03/04/2021
DRYER WHIRLPOOL MEDX655DW1 "Arrived on site and inspected dryer and found no power to heating element from motor. Replaced motor and dryer is now heating properly. Also found airflow is restricted, took one picture. Recommended to homeowner that the vent to the exterior be cleaned before the dryer is used again, job complete"
Near Austin, TX 78731
Kevin
Job Details: 03/04/2021
OVEN WHIRLPOOL MGRH752CDS "Arrived on site and replaced igniter diagnosed on previous visit, after replacement oven is now heating properly. Took one picture of bake burner lit. job complete"
Near Kyle, TX 78640
Noah D
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDF330PAHS5 "Arrived on site to inspect dishwasher for not starting, upon inspection found the wire nuts disconnected I’m junction box, reconnected wires and tested. Complete"
Near Austin, TX 78702
Luis
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived n site for a defective valve. Replaced defective valve,tunred water source on checked connections no leaks,tested dispenser no leaks."
Near Austin, TX 78737
Luis
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Arrived on site for cooling complaint. Changed temp setting from lowest setting to ideal setting
Near Killeen, TX 76542
Wesley
Job Details: 03/04/2021
RANGE GE JB650ST1SS Arrived onsite and found unit left front burner closing hot surface light circuit even while cool. Ordering left front burner to repair. ; ordrng 1 WB30T10133 (Left front burner)
Near Austin, TX 78704
Matthew
Job Details: 03/04/2021
RANGE WHIRLPOOL GW397LXUS06 Arrived onsite for oven taking long time preheat. Upon inspection found weak bake igniter. Igniter would glow but not reach desired temperature range. Tested sensor and recorded 1081 ohms . Needs bake igniter replaced. Office to reschedule
Near Austin, TX 78738
Robert
Job Details: 03/04/2021
OVEN JENN-AIR JJW3830DS02 Arrived on job to replace previously diagnosed part. (panl-cntrl)
Near Austin, TX 78731
Kevin
Job Details: 03/04/2021
WASHER WHIRLPOOL MVWB855DC3 "Arrived on site and replaced control board and control panel diagnosed on previous visit. After replacement washer will now complete calibration 52 and test cycle 51., job complete"
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/04/2021
ICE MACHINE GE ZdiS150WSSd Arrived on site to replace grid for ice machine. Replaced part and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
Near Cedar Park, TX 78613
Paul
Job Details: 03/04/2021
OVEN WHIRLPOOL WOS51EC0HS02 Arrived onsite for a oven thats not responding to selections. I found the cancel button on the control panel not responding. I changed the control panel and tested the unit. All is working as designed. Call complete.
Near Waco, TX 76708
Jonathan
Job Details: 03/04/2021
OVEN JENN-AIR JJW2830DS01 Arrived on site for an oven that is flashing an F2 E1 (UI stuck key) error code. Inspected unit and work area. Attempted to place unit and service diagnostics and the F2 E1 code repeatedly popped up on the screen. Unit will do nothing besides keep flashing that F2 E1 code indicating that the User interface is not working properly. Ordering parts and office will need to contact customer about return date due to an out of stock item.. ; ordrng 1 W11236888 (console)
Near Austin, TX 78732
Robert
Job Details: 03/04/2021
DRYER WHIRLPOOL GEQ9800PW2 Arrived on job to replace previously diagnosed part. After replacement test operation.
Near Lorena, TX 76655
Chase
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site to check refrigerator for leak. Found fill tube elbow on top of unit cracked causing leak. Attempted to turn ice maker off by lifting arm and found no voltage going to ice maker. Turned ice maker off at UI. Ordering fill tube, HV control and ice maker. Office to reschedule once there is an eta on parts. Water turned off at wall as well; ordrng 1 W11043763 (HV control) and 1 W11415785 (Fill tube) and 1 WPW10300024 (Ice maker)"
Near Manor, TX 78653
Andy
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Arrived on site to install previously diagnosed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. no water leaks present at time of service.
Near Whitney, TX 76692
Jonathan
Job Details: 03/04/2021
WASHER ROPER RTW4516FW2 Arrived on site for a washing machine that would not fill and was going off balance. Inspected unit and work area. Tested water valves and found the cold water valve not dry and water in. Replaced valve and tested unit. Unit began working as designed. Ask customer about off-balance load issues and customer did advise that they were running mixed loads with towels and jeans and shirts. I advised that the unit will go off balance due to mixing loads and it advised against running towels with normal clothes. The customer advised that that was really only when the unit does go off balance. Unit is working as designed. Call complete.
Near Austin, TX 78732
Paul
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL GU2455XTSS3 Arrived onsite for a dishwasher not filling. I ran the diagnostics cycle 3 times and found everything working as designed. I ran a normal wash with the hi temp wash selected and monitored the unit until it heated the water in the tub to temp and the unit worked as designed. From what the customer had described I suspect the unit hadnt filled but I explained to them that all is working as designed. Call complete.
Near The Hills, TX 78738
Brandon
Job Details: 03/04/2021
RANGE WHIRLPOOL GY397LXUB03 "Arrived on site to replace UI membrane after replacing, unit tested good.
Near Austin, TX 78746
Leonardo
Job Details: 03/04/2021
MICROWAVE KITCHENAID KCMS2055SSS1 Arrived on site to test unit for door not opening. Test unit and found broken latch. Replaced latch test unit and unit test good job complete.
Near Killeen, TX 76549
Wesley
Job Details: 03/04/2021
WASHER GE GFW430SSM1WW Arrived onsite for unit that would not start. Was able to reset to repair. Also advised customer on how to manage mildew and other smell related to normal use.
Near Killeen, TX 76549
Wesley
Job Details: 03/04/2021
WASHER MAYTAG GHW9100LW Arrived onsite and found ui start button not making contact at ui. Ordering ui to repair. Office to reschedule. All else appears to be working. ; ordrng 1 8181905 (Ui)
Near Bastrop, TX 78602
Andy
Job Details: 03/04/2021
DRYER MAYTAG MEDB835DW4 Arrived on site for dryer not operating. Tested and inspected unit and found issues with door switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Copperas Cove, TX 76522
Al
Job Details: 03/04/2021
DISHWASHER GE GSD4130Y70WW Arrived on site and inspected dishwasher draining and washing issues.Ordering needed parts .See attention note.Needs more work ; ordrng 1 WD13X0069 and 1 WD31X0303
Near Pflugerville, TX 78660
Scott
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL WOC54EC0HS04 Arrived on site replaced UI console . Tested unit . All checked normal. Preheat and microwave test good . Job complete .
Near Kyle, TX 78640
Noah D
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 "Arrived on site to inspect fridge for leaking and condensation, upon Inspection found the door very misaligned, adjusted doors and found no gaps in gasket. Complete"
Near Killeen, TX 76543
Al
Job Details: 03/04/2021
REFRIGERATOR FRIGIDAIRE FRS26H5ASB8 Arrived on site and inspected ice maker not working.Confirmed the complaint and the ice maker to be defective and wasnt cycling.R&R it and unit not working properly.Customer will replace filter for better water flow.Job complete
Near Killeen, TX 76542
Al
Job Details: 03/04/2021
REFRIGERATOR GE GSH25JSXBSS Arrived on site to install previously ordered parts.Removed and replaced the start device and the capacitor.Reassembled and compressor stayed on.Customer told to wait approximately 24 hours for unit to reach optimal temperatures.Job complete
Near Harker Heights, TX 76548
Tyler
Job Details: 03/04/2021
MICROWAVE GE JVM1540DP1BB Arrived on site for microwave not functioning correctly or turning on. Upon arrival I found power supplied from outlet. I was able to pinpoint the issue to a burnt wire around cavity thermostat. I repair damaged wiring and was able to reassemble the unit and test unit to verify that its now heating as designed with no power failures or errors. Call complete
Near Spicewood, TX 78669
Brandon
Job Details: 03/04/2021
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of unit not powering on, found failed control fuse, I replaced fuse, unit tested good.
Near Killeen, TX 76542
Wesley
Job Details: 03/04/2021
DISHWASHER KITCHENAID KDFE104HPS0 Arrived onsite and found motor wont run error code and found motor not running. Ordering sump and motor to repair and returning with control JIC. Office to reschedule as part is OOS. ; ordrng 1 W11085683 (Sump and motor)
Near Leander, TX 78641
Lou
Job Details: 03/04/2021
WASHER MAYTAG MHW5500FC1 "Arrived on site to install previously diagnosed and ordered parts. Due to the bellow being damaged/torn, I removed and replaced the bellow and tested the unit for leaks. Unit operated as designed no water leaks observed during service, job completed."
Near Killeen, TX 76549
Tyler
Job Details: 03/04/2021
RANGE WHIRLPOOL WFE515S0ES0 Arrived on site for range needing a previously diagnosed door trim as well the screws for the oven door. Upon installing the necessary parts I found that one of the trim brackets on the sides of the door had snapped since our initial trip and will need to be replaced in order for the door to function properly on both sides was able to reschedule customer. Other then new trim breaking the over all functionality of the door is much better ; ordrng 1 W10761018 (Trim black left) and 1 W10761014 (Trim black right)
Near Whitney, TX 76692
Jonathan
Job Details: 03/04/2021
WASHER WHIRLPOOL MVW6200KW0 "Arrived on site for a washing machine that has no power and will not unlock delay. Inspected unit and work area. Power cycled the unit and attempted to place unit and service diagnostics. The first try did not allow me to get into diagnostics but the second one did. Found an F1B1 indicating a main control fault. Tested the unit in an auto test and found the unit filling but the drain pump not draining out water. Tested voltage going to the drain pump and found proper voltage. Attempted to move to the next step of the cycle and found the unit unresponsive.
Near Woodway, TX 76712
Jonathan
Job Details: 03/04/2021
DRYER MAYTAG MEDC465HW0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced timer and knob and tested unit. Unit is now heating, spinning, and working as designed. Call complete."
Near Austin, TX 78701
Matthew
Job Details: 03/04/2021
COMPACTOR WHIRLPOOL KTTS505ESS0 "Arrived onsite for compactor not closing properly. Upon inspection found debris jammed in upper cabinet parts. Removed debris, tested unit and unit is functioning properly. Job complete"
Near Killeen, TX 76542
Tyler
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator not cooling after previous sealed system repair. Upon arrival after disassembly of both evap coil compartments as well as compressor area I did found some odd rust coming from mullion at bottom right side under the crisper drawer but could not pinpoint a leak accurately at that spot. I did find a leak within high side connection on the compressor itself. After speaking with SW in-house I installed a new compressor and dryer after recovering refrigerant in system. After verifying no leaks after new compressor was installed with dryer I charged the system with 6oz and let unit run to verify cooling. After 10 minutes I noticed the compressor acting up. Upon further investigation I found compressor starting to fail no could not run smoothly as needed. Unit was not over drawing amperage but compressor showed signs of locking up. Will need in-house help to determine if anything can be done either due to circumstances of fa
Near Belton, TX 76513
Kayman
Job Details: 03/04/2021
DRYER GE GTD42EASJ2WW Arrived onsite to install parts that were diagnosed via stream call. I installed the timer and knob. The unit is working as designed at this time. Job complete.
Near Temple, TX 76502
Kayman
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW5000DW3 Arrived onsite for washer that is non operational. Upon inspection I found that when the unit is plugged in the drain pump will automatically engage but it sounds weak and is not draining he water. I accessed and replaced the drain pump. I re tested the unit in auto diagnostics the unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Waco, TX 76708
Jonathan
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for a washing machine that would not fill. Inspected unit and work area. Customer advised that she is still under manufacturer warranty and provide a proof of purchase receipt for the unit. Inspected unit and tested water valves in diagnostics. Found the cold water valve not pulling in water. Removed cold water hose and tested the water running to it and found proper pressure. Checked voltage going to the cold water valve and found proper voltage. Replaced water valve with truck stock water valve. Tested unit and unit is now working as designed. Call complete.
Near Seguin, TX 78155
Noah D
Job Details: 03/04/2021
MICROWAVE KITCHENAID KEMS308SSS0 "Arrived on site to inspect microwave for not starting, upon inspection found the switches in wrong position, fixed switches and no change, will need mag and inverter to fix. Office to reschedule ; ordrng 1 W10120113 (MAG)"
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/04/2021
WASHER MAYTAG MHW6630HW1 "Arrived on site to test unit for error code F8E1 valve fail. Found valves working as designed. Also found error codes F3E1(pressure sensor signal) and F0E2(over suds). Pressure switch was sending off readings. Replaced switch, tested unit, unit works good. No leaks detected. Job complete."
Near Waco, TX 76706
Chase
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW7500GC2 "Arrived on site. Found washer lid broken where hinge pins go into door. Also found left hinge broken and right hinge bent. Replaced hinges and lid. Ran test cycle. All checks good, no water leaks present. Job complete"
Near San Marcos, TX 78666
Noah D
Job Details: 03/04/2021
COOKTOP WHIRLPOOL CVE4270W "Arrived on site to inspect cooktop for not heating on one side, upon inspection found the proper voltage to switches and connector. Found a bent connector that was giving improper voltage, fixed connector and all functions returned.
Near Austin, TX 78737
Leonardo
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for no water. Test unit and found water turned off under sink. Turned water on test unit and unit test good job complete.
Near Killeen, TX 76542
James
Job Details: 03/04/2021
OVEN GE JTP75DP1BB performed streem diagnosis. customer stated unit cut off when changing bulb in oven and the terminal did spark when he was placing back into opening. had customer go to outside breaker panel and reset the breaker. unit turned on and customer tested bake cycles and light function in both ovens. unit is operating properly. job complete
Near Blanco, TX 78606
Brandon
Job Details: 03/04/2021
WASHER WHIRLPOOL WFW8740DW0 "Arrived on site for customer complaint of water not shutting off, found broken fill valve, after replacing valve, unit tested good.
Near Killeen, TX 76549
Wesley
Job Details: 03/04/2021
DRYER WHIRLPOOL WED5500XW0 "Arrived onsite and found unit pulley wheel squealing. The repair kit sent did not have the exact right dimensions however the pulley wheel was better than the one it replaced. In event of call back, send pulley lever and wheel assembly. All checks good."
Near Killeen, TX 76549
Wesley
Job Details: 03/04/2021
REFRIGERATOR GE GSH25JFTA Arrived onsite and found electronics failed from shortages over the storm. Replaced control and ui together. All checks good.
Near Killeen, TX 76542
Tyler
Job Details: 03/04/2021
WASHER WHIRLPOOL MVWB835DW5 "Arrived on site for washer needing previously diagnosed main control and ui. Upon arrival I installed both needed parts and was able to verify main control sending proper dc voltages as well as unit fully functioning through fill, agitation, and drain mode as designed with mno leaks before during or after repair. Call complete"
Near Killeen, TX 76543
Al
Job Details: 03/04/2021
DISHWASHER FRIGIDAIRE FGHD2433KF1 "Arrived on site and inspected dishwasher not filling with water.Confirmed the complaint and found the hot water to the unit had been turned off before the big winter storm.I turned it back on and the dishwasher filled, washed and drained as designed.Job complete"
Near Georgetown, TX 78633
Tommy
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite for previously diagnosed parts. Upon arrival replaced UI and control and tested. Unit is now operating as designed. Jon completed.
Near Hutto, TX 78634
Andy
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ05 Arrived on site for refrigerator not dispensing water. Tested and inspected unit and found failed filter head. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78732
Robert
Job Details: 03/04/2021
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Arrived on job for complaints of not dispensing ice. Found auger motor not turning with 120v supply. Replaced motor and test.
Near Killeen, TX 76543
Al
Job Details: 03/04/2021
DRYER WHIRLPOOL WED7500GC0 Arrived on site to inspect dryer not drying. Confirmed complaint and found the connection at the element was disconnected. Corrected issue and unit now operates as designed. Job complete
Near Buda, TX 78610
Kevin
Job Details: 03/03/2021
WASHER WHIRLPOOL WFW3090JW0
Near Austin, TX 78748
Jacob
Job Details: 03/03/2021
WASHER MAYTAG LAT2914AAM "Arrived onsite to replace part ordered by previous tech. Replaced part. Unit still not spinning. Ordered parts. Need authorization before returning. Office to reschedule ; ordrng 1 208203 (switch,pressure) and 1 WP22001025 (timer)"
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WSF2663EXW01 Arrived on site to diagnose a refrigerator that is not maintaining proper temps. Found damper assembly has come apart preventing proper airflow. Repaired damper and tested unit. Found all is working properly at this time and no leaks were found at time of service.
Near Austin, TX 78758
Justin
Job Details: 03/03/2021
DRYER WHIRLPOOL WED7120HW Arrived on site to install previously diagnosed parts. Installed new heating element and tested unit. Unit is now getting to temps and working as designed. Call complete.
Near Buda, TX 78610
Andrew
Job Details: 03/03/2021
DRYER WHIRLPOOL WED5000DW2 Arrived on site to test unit for not working in sense dry. Continuity was good from moisture sensor and harness. Needing control to fix issue. Office to reschedule. ; ordrng 1 WPW10476828 (cntrl-elec)
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 03/03/2021
WASHER WHIRLPOOL MVWC565FW2 Arrived on site for Water leaked from cold water connection/valve. Machine was not connected. Couldnt see a crack. Returning with valve already ordered to return and complete the repair. Hopefully the valve was the only are where the leak was. ; O-emld tckt
Near Seguin, TX 78155
Noah D
Job Details: 03/03/2021
WASHER MAYTAG MVWC565FW1 Arrived on site to inspect washer for a cracked hose. Upon inspection found the inlet valve was cracked and not the fill hose. Ordering inlet valve. Office to reschedule ; ordrng 1 W10869800 (INLET)
Near Marion, TX 78124
Noah D
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW5100HC0 "Arrived on site to inspect washer for not spinning, upon inspection found the tub did not spin at all during diagnostic, the belt had come loose and melted ridge on motor spindle, will need new motor to correct issue. Office to reschedule ; ordrng 1 W10677723 (MOTOR )"
Near Leander, TX 78641
Lou
Job Details: 03/03/2021
OVEN WHIRLPOOL KODE300ESS01 "Arrived on site to install previously diagnosed and ordered part. Due to the thermal fuse failure, I removed and replaced the fuse and tested. Unit is operating as designed.
Near Austin, TX 78727
Justin
Job Details: 03/03/2021
MICROWAVE MAYTAG MMV4205DS0 "Arrived on site for a MW with no heat. I ran the MW with a cup of water and could hear the mag struggle. I gained access to the mag and found the thermostat, cap, and diodes all good. I found a bad mag. One at 30, 60, and 120 seconds. Unit is now working as designed.
Near New Braunfels, TX 78130
Brandon
Job Details: 03/03/2021
WASHER MAYTAG MVWC465HW3
Near New Braunfels, TX 78130
Brandon
Job Details: 03/03/2021
WASHER MAYTAG MVWC465HW3 "Arrived on site for customer complaint of loud noise during spin, found failed gearcase, I replaced gearcase,did not have cam on hand, ordering cam. ;
Near Copperas Cove, TX 76522
Al
Job Details: 03/03/2021
WASHER AMANA NTW4516FW3
Near Austin, TX 78701
Jacob
Job Details: 03/03/2021
OVEN WHIRLPOOL WFG320M0BS3 Arrived onsite to replace control. Replaced control. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78626
Jimmy J.
Job Details: 03/03/2021
DRYER WHIRLPOOL WED6120HC1 "Arrived on site for Long Dry Times - Dryer. Found F2E1 (stuck UI button), unrelated to drying performance. Cleared fault code. Customer now knows to use timed dry for mixed loads. Dryer heating as designed. No repairs needed. Job completed."
Near New Braunfels, TX 78132
Brandon
Job Details: 03/03/2021
FREEZER WHIRLPOOL WRT112CZJZ00 "Arrived on site for customer complaint of unit frosting up and leaking water, found door gaskets needed to be formed after installers switched doors around. After forming gaskets, unit tested good."
Near Austin, TX 78754
Matthew
Job Details: 03/03/2021
WASHER MAYTAG MTW5770TQ0 Arrived onsite for washer not agitating properly. Upon inspection found agitator cam broken in pieces. Job complete
Near Leander, TX 78641
David S
Job Details: 03/03/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for fridge not cooling and lights intermittently not working and ice maker not working. I inspected the unit and work area. I found the freezer at 0 degrees. I tested the ice maker and found it working and filling with water. I tested all fans and found them working. I put the unit into a forced defrost, and found the unit not going through defrost. I tested the defrost heater and the fill tube heater. Both tested good with continuity. The main control will need to be replaced as it will not go through defrost hen forced. I replaced the main control and tested the unit. It is now working as designed. Job complete."
Near Austin, TX 78738
Leonardo
Job Details: 03/03/2021
MICROWAVE KITCHENAID KBHS109BSS00 Arrived on site to replace control. Found new board damaged.
Near Georgetown, TX 78633
Jonathan
Job Details: 03/03/2021
MICROWAVE GE JKP90DP3BB "Arrived on site for oven combo not when shutting microwave door unit makes a humming sound. Inspected unit and work area. Performed diagnostics and tested door switches. Powered unit on and added a glass of water and shut door without starting. Found water heated up. Found stuck relay on control. ; ordrng 1 WB27T11249 (CONTROL)"
Near Copperas Cove, TX 76522
Al
Job Details: 03/03/2021
RANGE MAYTAG MES5775BAS Arrived on site and inspected range heating issues inside oven.Confirmed the complaint and found the broil element is defective causing the issues.Broil element is on order but not received before dispatched to call.Office to schedule return services due to part availability.Oven sensor marked for use on return visit.Needs more work.; O-emld tckt
Near Round Rock, TX 78681
David S
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW7300DW0 "Arrived on site for washing machine not washing clothes. I inspected the unit and work area. I found error codes F7e5 shifter fault, f7e0 loss of power, f2e1 UI stuck key, F6E2 communication error. I ran the unit through a diagnostics test and I found the unit not spinning. I inspected the gearcase and found it leaking oil. . ; ordrng 1 W11455453 (Gear case)"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 03/03/2021
RANGE KITCHENAID KCGC506JSS00 Arrived n site for cooktop surface paint bubbling up. Inspected unit and work area. Removed cooktop burner surface and replaced with new. Assembled unit and tested cooktop operation. All tested good. Spoke with customer on user care guide.
Near Killeen, TX 76542
Tyler
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Arrived on site for refrigerator previously diagnosed freeezer door gasket. Arrived on site to install the freezer door gasket and was able to reattach and ensure that the freezer door is now sealing properly as designed. Call complete
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 03/03/2021
DRYER MAYTAG MEDC465HW0 Arrived on site for dryer is not heating. Found wall outlet was only getting 25 volts from L1 to L2. Customer will need to contact an electrician to complete the repair. Job completed.
Near Jarrell, TX 76537
Kayman
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW4955HW1 Arrived onsite for washer with no operation. Upon inspection I found the unit unplugged. The resident stated it was stuck making a noise for hours so they unplugged. I restored power and found the drain pump engaging and staying on. I verified voltage at the wall. No leds on the display were lit. I could not get the control to respond or go into diagnostics so I will need to order a control (W11498796) drain pump(W10919003) harness lower (W11233718) capacitor (W11395618) ; ordrng 1 W11498796 (Control) and 1 W10919003 (Drain Pump) and 1 W11233718 (Harness lower) and 1 W11395618 (Capacitor)
Near New Braunfels, TX 78130
Noah D
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW5000DW0 "Arrived on site to inspect washer for not spinning out clothes, upon inspection found the customer used only deep water wash and bulky, filled up unit 3 times and drained, no problems found. Spinning was no issue. Instructed customer on proper use. Complete"
Near Seguin, TX 78155
Noah D
Job Details: 03/03/2021
DISHWASHER AMANA ADB1400AGS1 "Arrived on site to inspect dishwasher for not cleaning dishes, upon inspection found the pump not turning on while operating. Replaced motor and tested with no leaks or issues. Complete"
Near Austin, TX 78746
Kevin
Job Details: 03/03/2021
DISHWASHER KITCHENAID KDTM604KPS0 "Arrived on site and inspected dishwasher and found it is not draining, removed water with vacuum. Drain pump is getting power but will not run will need a new one to correct issue ; ordrng 1 W11416362 (Sump and motor) and 1 W11412291 (Drain pump)"
Near Spicewood, TX 78669
Luis
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Arrived on site for ice bin issues. Found ice frozen in bin and in icemaker compartment,removed icemaker housing found ice frozen in fill cup,defrosted ice in bin and fill cup.
Near Killeen, TX 76549
Tyler
Job Details: 03/03/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher not functioning properly. According to the customer upon arrival they stated that they were getting water and the unit also drained but they did not feel like it was agitating of washing as it was supposed to upon entering diagnostics I found an F for E3 error code indicating that the motor had lost power to the circuit I didnt check voltage coming from the main control and found it was present in accurate indicating that the motor hood and totally failed after confirming with SR
Near Georgetown, TX 78628
Wesley
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Arrived onsite and repaired leak by replacing filter housing. All checks good. Advised customer on repair.
Near Georgetown, TX 78628
Wesley
Job Details: 03/03/2021
DRYER WHIRLPOOL WED6120HC1 Arrived onsite and updated info finding unit in warranty. Display is dead. Unit has proper voltage. Ordering control and ui to repair. Office to reschedule. ; ordrng 1 W11413572 (Control) and 1 W11419058 (Ui)