"Arrived on site to inspect oven displaying error code F6E1. Upon further inspection, I place d the unit into diagnostics and checked the temperature sensor reading. I checked the sensor temp and was at room temperature and the sensor was reading 110 degrees. I gained access to the sensor and measured the resistance and measured 1.9 ohms. The sensor is out of spec. I replaced the sensor and retested the unit. The control is now reading the proper temperature. W10833885"

"Arrived on site to inspect dryer not operating properly. Upon further inspection, the customer advised that the dryer has been operating fine and we're going to cancel the service request. I checked the dryer anyway to confirm proper operation. The dryer is operating as designed. No parts installed."

"Arrived on site to inspect refrigerator, not cooling. Upon further inspection, I checked temperatures and measured -5FC and 33RC. The compressor and fans are operating as designed. There are no issues with the fridge at the moment, and it is operating as designed. No water leaks observed during service. No one on site to sign"

Arrived on site to inspect dishwasher not draining. Upon further inspection I tested the drain pump and heard a humming noise but water was not able to be pumped out. I gained access to the pump and found it to have a broken impeller and no resistance when turning the impeller. The pump showed evidence of a hard price of debris getting stuck and causing damage in the pump. I replaced the pump and tested the dishwasher. The dishwasher is now operztimg as designed. No water leaks observed during service. W10876537

Airshow on site to test unit for RC not cooling. Customer stated FC had always kept temp. Found unit is working as designed on arrival. Engaged diagnostics and found all components currently working as designed. Replaced control box(W11594670) and advised customer to monitor.

"Arrived on site for WASHER DOES NOT GO THROUGH SPIN CYCLE AND MACHINE JUST STOPS. Upon arrival , ran diagnostics and get error code F8-E1 long fill. Ran a manual components test and found cold water has a slow fill. Hotvis good. Need to replace valve. Replaced valve W11210463. Test unit and is operating as designed. No leaks present. Job complete"

"Arrived onsite for unit needing motor, belt and cam replaced. Replaced all components and unit is now functioning properly. Job complete."

Arrived onsite for unit stoped mid cycle and standing water. Inspected and found failed harness to drain pump. Replaced harness. Tested and unit is now functioning properly. Job complete

"Unit B. Arrived onsite for unit tripping breaker. Found breaker tripping is erratic. Inspected and found no issues in wiring. Per service pointer and recommendations, replaced elements and main board. Ran unit to 500 degrees and heated without error. Notified customer to allow a 1hr turnoff prior to shutting down. Job complete. Safety SR 7741461137."

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the RC section warm and the FC section cool. I found a large amount of frost on the FC evap cover. I was able to remove the cover and gained access to the evaporator and its components. I tested the defrost thermistor while engulfed in ice and found it reading 3.43 kohms which is equivalent to 67 degrees. I placed the unit in diagnostics andntested the thermistor and found the UI showing the thermistor to be bad. I tested the defrost element and found it not energizing. When I went to test voltage at the molex connectors of the element, I found the brown wire not fully seated in the molex connector and corrected it. I found 120V at the element and once I reconnected the harness, the element began to defrost the ice/frost. Using my steamer, I removed the ice/frost and removed and replaced the defrost thermistor (W10384183) from my van stock. Cleaned up the water from defrosting and reassembled the unit. Recommended the customer allow the unit to cool for at least 24 hours before placing food items back inside. No water leaks observed during service, job completed. W10384183-van stock"

"Unit in 2203. F8E3 overflow, 3/1 water level sensorfault. Ran test and error repeated. Unit is stacked in a closet. Maintenance does dot have any help to un-stack. Requesting 2 man. Office to reschedule ; O-emld tckt"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the ice dispenser motor and ice container. When I removed the motor, I found a clumping of ice inside the motor that wasn't allowing the shaft to seat properly and wasn't turning the auger inside the container to dispense ice. I installed the new motor and container and tested and unit is operating as designed. No water leaks observed during service, job completed. W10822606, W11747578"

Arrived onsite to inspect oven not igniting & smelling gas upon further inspection found pan on igniting wire shorting the bake igniter removed pan advised customer on findings called safety with findings sr#7751456444 they advised that the bottom draw is a warming draw not for storage unit is working as designed no gas leaks detected during service

Arrived onsite to inspect dishwasher not starting upon further inspection found starting button not responding replaced control W11637583 ran test cycles & diagnostics found no errors unit is working as designed no leaks observed during service

"Arrived on site for refrigerator not cooling. Found all components running but no frost pattern. Removed back panell found evidence of a leak from the pre cooler. Unit has little to no refrigerant. Replaced ore cooler, drier, acess valve and compressor. Pressure tested. Vacuumed and recharged. Vedified operation. Call complete. W10233960"

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks were observed during service. W11603810"

"Arrived on site to inspect range making noise during operation. Upon further inspection, I placed the unit into diagnostics and ran component activation, and replicated the noise by running the cooling fan. The cooling fan was causing a lot of noise. I replaced the fan and reassembled and tested the unit. The fan is now operating as designed. The customer asked if I could remove the light bulb covers in the oven as they have been stuck for years. I was able to remove one so the customer could access the bulb. The other was extremely seized. The customer stated they didn't need the other removed as one was enough. No gas leaks observed during service W11107275"

Arrived onsite to inspect range upon further inspection found center burner is not sitting correctly causing the burner not to ignite ordering parts w11435660 also found doors trim is broken at bottom ordering part W10761014 screw wp355214 office to schedule ; ordrng 1 W11435660 (Center burner) and 1 W10761014 (Trim rh) and 1 WP355214 (Screw)

"Arrived on site to inspect washer not filling with enough water. Upon further inspection, I placed the unit into diagnostics and observed no error codes. I found that both the hot and cold valves on the home water supply were not all the way open. I ran a calibration cycle and ran component activation. All components are operating as designed. I ran a test cycle on the consumer, the unit is filling and operating properly. I called techline to document and to get confirmation on load sizes and settings. I informed the customer about different settings and how they will affect the amount of water, such as the extra power option and soil level options. No parts installed. No water leaks were observed during service 7741489324"

"Arrived on site to inpsect washer not dispensing fabric softener. Upon further inspection, I placed the machine into diagnostics and observed error code F5E4. I ran a rinse and spin and measured voltage going through both cold valves simultaneously to fill the fabric dispenser. However, the valves did not produce enough pressure to fully fill softener tray. I called techline to confirm, and techline confirmed that the cold dual valve is the issue. I replaced the valve and retested the machine. The machine is now operatimg as designed. No water leaks were observed during service. W11688995"

Arrived on site to diagnose oven with F2E1 error. Replaced console to resolve since power cycle did not resolve. Installed console and verified proper operation. Unit working as designed. Concession provided by Jenn Air. Parts used - W11598133.

"Arrived on site site and customer stated she had another technician diagnose and order parts. She stated her son messed with appliance and has been working since. Customer was unsure what parts were but stated she does not need service at this time. No service provided, no fee collected. Job complete."

"Arrived on site to follow up on sealed system repair for refrigerator. Pierced system and found i had pressure present. Evacuated system and removed compressor and drier. I replaced the drier and pressurized with nitrogen. Found no oil in system. Replaced the compressor and pressurs tested again, and confirmed no leak from condenser. I sanded off the corrosion and found no leaks on the condenser line. I vacuumed down the unit and verified good vacuum for 15 mins. Charged to spec. Tested and verified proper operation and cooling present. Parts used - W11506635, WPW10143759, W11547313."

"Arrived on site for not making ice. Upon arrival found, ice maker is off on user interface. Ran diagnostics to force harvest. Unit operated correctly and dumped ice in container. Ice maker returned to home position and called for water correctly. Unit is operating as designed. No leaks present. Job complete"

"Arrived on site to test unit for not working properly tested unit found cold valve not letting any water through, replaced housing and tested unit is now running as designed no leaks detected job complete installed W11127357"

Arrived onsite for unit with IM issues and beeping. I found the beeping to be the unit consistently power cycling itself. I ran tests and found the icebox fan to be chattering. I also found the UI to have dim leds indicating the Ui is failing. To continue with repair I will be ordering W10852669 UI and W10846539 Ice Box fan. Office will need to RS as the Ui is PSP. RS ASAP.; ordrng 1 W10852669 (Ui) and 1 W10846539 (Ice Box Fan)

Arrived onsite for microwave leds going out and cook power not functioning. I found the leds to be dim and some to not show. I thought i had the wrong control but didn't realize it breaks in parts. Office to RS and return with all parts. Ordering W10891908 appliance manager in case it has failed. ; ordrng 1 W10891908 (Appliance Manager)

"Arrived on site to test unit for not working properly, plugged unit in and drain pump engaging right away and control is unresponsive, replaced control per service pointer and calibrated unit, unit is now running as designed no leaks detected job complete installed W11603810"

Arrived on site with new door gasket. Replaced door gasket. Verified operation. No leaks. Call complete.

"Arrived on site for a microwave that is sparking. Inspected unit and work area. The customer showed me a video of what appeared to be the diode, sparking. I gained access to the diode and found the diode completely blown, causing the issue. Like all the role pool, safety team and spoke to Kristina SR# 7741460226. She advised to go ahead and replace the diode and continue on with repair. I replaced the diode and tested the unit. The unit began to work and operate as designed without sparking. Call complete. W11256462."

"Arrived on site to replace previously diagnosed control, access value and dye drier, replaced and vacuumed system for 30 minutes, vacuum held good, charged system with 56g of R600, advised customer to monitor for 24 hours before loading, no leaks detected job complete installed W11506635, WPW10143759, W11557425"

"Arrived on site for a washing machine that is making squealing noises when the unit goes to spin. Inspected unit and work area. I found that the serial information on the unit was incorrect.With what was sent over. I checked with claims to make sure that we could still proceed and was given authorization. The customer advised that they had a service. Done last year that seemed to fix the issue when the drive pulley was replaced. She advised that the wheeling noise does not happen throughout the cycle, but when the unit starts to spin or slows down from a spin. I checked underneath and found the belt fairly loose and the drive pulley stripped. I found no evidence of any oil leaks from the gear case. I went ahead and replaced the splutch assembly and belt and tested the unit. The unit began to work and operate as designed. Call complete. W10721967 and W11239857."

"Arrived on site to test unit for not cooling properly, tested unit found return vents complete foamed in, and diffuser does not shift at all, replaced diffuser removed foam, but auger motor is completely ceased will need to return and replaced motor, ordering part rescheduled for 5/9; ordrng 1 W11671282 (Auger motor) and 1 WPW10169511 (Coupling)"

"Arrived on site for ice droplets in freezer. Found corner of gasket not sealing to cabinet, remolded gasket checked seal good. No one available for signature"

Arrived on site for no cool. Removed evaporator cover partial frost uploaded picture ordering compressor and evaporator ; ordrng 1 W11562258 (Evaporator) and 1 W11504419 (Coupling) and 1 W11504449 (Coupling) and 1 W11504445 (Coupling) and 1 W11504449 (Coupling) and 1 W11580057 (Compressor) and 1 W11504415 (Coupling) and 1 W11504431 (Coupling) and 1 W11506619 (Coupling) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 R600 (R600) and 1 Aluminumtubing (Aluminum tubing)

"arrived on site to test unit for excessive gas smell when oven is used, tested unit found only left side of the burner firing, found the the burner air gas mixture value needed to be adjusted, adjusted and tested to 350, gas smell is no longer present no leaks detected job complete no parts installed"

"Arrived on site for loud noise. Compressor powered on loud vibration noise front of unit,removed kickplate adjusted compressor bracket noise no longer present."

"Arrived on site to install previously ordered parts. Replaced tub, basket, suspension, gearcase,,wash plate, stator, rotor, clutch , used 1 filter screw, tub filter, slider and spanner nut. Test unit and is operating as designed. No leaks present. Job complete"

Arrived on site for range not turning oven off unless unplugged. On arrival confirmed issu3 and found control ui had failed replaced W11757145 control and found range working as designed. Call complete

Arrived on site for unit not completing cycle. Put unit into diagnostics and checked for error codes f4 e3 wash motor f7 e1 no heat. Ran test cycle unit filled with water but wash cycle never turned on 7nit will need a new sump and motor. Replaced part texted unit is now functioning properly and as designed. Replaced heat element had alot of build up on it. No leaks present at this time job completed F4 e3 f7 e1 a u

"Arrived on site for no power. Upon arrival, inspected unit. Found breaker tripped. Restored power and unit powered on. Ran a burn off cycle at 500 degrees. Allowed unit to cool completely and ran a 350 bake cycle. Unit preheated and began operating correctly. Unit is operating as designed. Job complete"

Arrived on site for washer making a squaling noise when in final high-speed spin. On arrival customer provided videos of noise. I found no oil leaks around gearcase but found belt stretched out. Replaced belt w11239857. Found dryer working as designed with no leaks or noise. Call complete

"arrived on site for washer making loud noise during spin, as well as not fully responding on ui panel to input. On arrival found f2e2, f7e6, in diagnostic. I then found ui panel and controls had miscommunication failures as well as gearcase was grinding internally. Found no damage on slider or rotor. Found cold side valve failing the longer it was used. Ordering W11419171 control, w11449841 gearcase, w11165546 valve, w11478526 ui. Will need autho before rescheduling for repairs ; ordrng 1 w11165546 (Valve) and 1 w11478526 (Ui) and 1 Needsautho (Needs autho!)"

Arrived on-site for unit not operating. I verified the issue. Found the unit locked up. The ui is locked up and won't let me access diagnostics. Won't even power off. I'm ordering W11748897 control and W11747036 acu for return visit. Office will need to reschedule. No parts used. ; ordrng 1 W11748897 (Control) and 1 W11747036 (Acu)

Arrived on site and replaced control((W11603810). Unit completed diagnostics with no issues. Unit is now working as designed. No leaks detected. Job complete.

"Arrived on site for unit shaking violently when spinning. Upon arrival, found unit unbalanced and out of designated spot. Proceeded to inspect legs and found front right and rear left not locking in place. Suspension is good. Checked errors and found no stored codes. Ran diagnostics and found outer tub and basket wobbling. Ordering WPW10687506 legs (4), W10902814 wash plate and W10752187 screw. No water leaks detected at this time. Office to reschedule. ; ordrng 4 WPW10687506 (Legs)s and 1 W10902814 (Wash plate) and 1 W10752187 (Screw)"

"Arrived on-site for range tripping the breaker. I verified the issue. Disconnected the ground, installed broil element (w10856603), bake element (w11182108) and control (w11707155) heated unit to 500. Reconnected ground and tested unit.amp draw was under 20. Everything is working as designed. Sr 7741456433 called safety"

"Arrived on site for unit making noise. Upon arrival, disassembled unit and found cracked blower wheel. Proceeded to replace WP697772 wheel and W11549461 motor drive. Tested unit and now unit is functioning as designed."

Arrived on-site for dryer not drying clothes. Found that it is heating but getting bad airflow. Advised customer to get vents cleaned before using it again. No parts used

JDPSS246LL1 Arrived on site for a dishwasher with error code F7E2 on arrival verified issue bad pump motor replaced part and tested product is working as its designed no water leaks visible from main water supply.

"Msb2154drw Arrived on site for a refrigerator not cooling. On arrival verified issue no cool in either compartment I removed evaporator cover no frost pattern. I checked ohms on compressor OL I replaced capacitor and start device with my spare and compressor still didn't activate. A sealed system repair is needed 134A ordering parts Uv drier , access valve, compressor, evaporator, capacitor.,overload, relay. Office to reschedule for client two hours for a sealed system repair. Returning parts just in case needed. ; ordrng 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 W10309995 (Compressor) and 1 WP61006295 (Overload) and 1 W10920279 (Relay) and 1 61002137 (Capacitor) and 1 12001639 (Evaporator)"

Arrived onsite for refrigerator leaking. I found that the valve will keep filling even with the water supply shut off. I tested the control and found incorrect readings going to the valve. 14dc was found and this indicates the valve took the control out. Will need to replace the control and smart valve. Ordering WPW10270395 smart valve and WPW10267646 Cntrl. RS for 05-19-25 as customer has business meetings these next two weeks. No parts installed.; ordrng 1 WPW10270395 (Smart valve) and 1 WPW10267646 (Cntrl)

MVW6230RHW0 Arrived on site for a washer with despenseing issues. On arrival verified issue a defective drawer I replaced and tested product works as it's designed no water leaks visible from main water supply.

"Arrived on site for unit leaking. Upon arrival, check error codes and found F9E2 drainage motor fault and F8E4 overfill switch. Cleared codes. Inspected drip pan and found sitting water. Upon closer inspection, found rinse aid container half full. Asked customer about detergent use and customer is also using pods that already has rinse aid in it. Advised customer on detergent and rinse aid use. Customer agreed. Continued to check for leaks during diagnostics and consumer cycle and found no leaks. All water lines and drain hoses clear from kinks. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

"Arrived on-site for washer not dispensing fabric softener. I verified the issue. During components test, it didn't despense every time. Wasn't getting 120v sometimes. Also it was weak when it did work. I installed the control (w11624943) and valve(w11614513) tested unit and everything is working as designed."

"Arrived onsite for unit tripping breaker. Prior technician had already followed the service pointer to replace the control, bake, and broil. I disconnected the ground and ran to 500 degrees with no issue. I then re attached the ground and unit ran to 500 degrees with no issue. I documented photos of install, terminal block, and breaker panel. If issue persists customer will need to replace breaker and have a proof of replacement. If the breaker doesn't solve the issue they will need to contact whirlpool customer care for further assistance. Spoke with safety and got the unit documented. Call complete. No parts installed. Customer not onsite for signature or burnoff.SR 7741427981."

Arrived onsite for prediagnosed parts upon arrival replaced ui display W10849460 tested rc temp 36 fc temps 7 unit is working as designed no leaks observed during service

Arrived onsite for prediagnosed parts upon arrival replaced oven door outer W11600222 nameplate W10839793 microwave door W11600216 rh hinge W11665204 lh hinge W11665203 unit is working as designed still has some misaligned customer not available for signature

Arrived onsite to inspect oven not power upon further inspection found breaker turned off turned breaker back on ran unit to 500 burnoff didn't trip breaker called gc recommended replaced control W114489628 ran burnoff again unit is working as designed

Arrived on site for unit not completing cycle. Customer says issue happens intermittently and not all the time though . Ran diagnostics checked for error codes no errors at this time. Ran test cycle test cycle ran just fine and unit completed cycle. Have ran into this issue before unit did not give error code until last visit gave my latch error. Unit will need a new latch ordering part office to reschedule ; ordrng 1 WDF332PAMS0 (Door latch)

Arrived on site for not able to remove filter to change . Removed filter with no unusual resistance. No issues found with housing or filter . Replaced new filter .ran few glasses of water . All is checking normal. No water leaks detected at time of service. No parts installed . Job complete.

Arrived on. Site replaced dioed W112564 to covered in oil. Ran couple heat tests and otr is heating to wp specs. Job complete

Arrived on site for dryer smoking. Removed vent and verified good draft. Removed top panel and insoected for any failures. All components functioning as normal. Verified heater turned on and off several times. Motor working as not heating. Advised customer shoes are heat sensitive and must be dryer on air only setting. Call complete. No parts

Arrived on site for unit making noise. Inspected unit and found noise coming from vibration between exhaust housing and bottom panel installed sound pads and tested. Unit is no longer making noises. Unit is functioning properly and as designed to job completed. No one on site for signature

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the basket and inspected the suspension rods and found them good and calibrated the unit. Tested in diagnostics and unit is operating as designed. I found where the drain pan under the unit had broken free from the drain pipe on the left side of the unit and took a photo. Unit is operating as designed and no water leaks observed during service, job completed. W11172199"

"Arrived on site for fridge not cooling . Found no frost on evap. Compressor not running . Getting correct voltage to inverter . Replaced inverter , compressor had a small studder start and stopped running . Ordering compressor, evap, service port ,uv drier , nitrogen , r600 kit , weigh 3 hrs . Call to set return . Maintenance not on hand to sign ticket . ; ordrng 1 W11557671 (Compressor) and 1 W11546605 (Evap) and 1 Serviceport and 1 Uvdrier and 1 R600kit and 1 Nitrogen and 1 Weigh3hrs"

Arrived onsite for unit not heating. Tested and disassembled found bad radiant sensor. Bypassed sensor and tested and unit heated. Will need to return with sensor. Set to return May the 9th. ; ordrng 1 WP338906 (Radiant sensor)

Arrived on site for washer not draining. Doesn't not start. Found f9e1. Would not show different codes. Inspected and found wire harness to the drain pump was broken. Replaced lower harness. Added harness clip. Drained water. Recalibrated machine. Test cycled passes. Working as designed. Call complete. ; used 1 W11284522 (Harness clip) from stock

Arrived on site to repair previously diagnosed issue unit needs a control. Replaced control allowed unit to bake to 400 degrees also ran broil cycle tob400 degrees. Unit is functioning properly and as designed to job completed. No one on site for signature

Arrived onsite to inspect dryer making noise upon further inspection used repair kit 4392067 & pads W11113654 tested unit cycles unit is working as designed there is still some vibration the unit is not level due to the floors

Arrived onsite for unit constantly running. Inspected and found compartment temperatures are good. Fans are functioning and unit is making ice. All signs are showing that unit is operating as designed. Damper control is operating. There are no indicators that unit is malfunction. Explained operation to tenant. Job complete

Unit 1165. Arrived onsite for unit making noise. Found vibrating sound on internal vent transition to external vent. Shifted vent and used padding to stop noise. Unit is now functioning properly. Builder allowed access but was not avaliable for signature. Job complete

"Arrived on site for SP W11766193 - Special Project S153EB. Upon arrival, inspected unit and is unplugged. Restored power to unit and drain pump immediately energizes. Ran diagnostics and get error codes F1-E1 control fault and F3-E1 pressure system fault. Need to replace control. Replaced control W11607637. Test unit by running a normal cycle. Unit is operating as designed. No leaks present. Job complete"

Arrived on site to diagnose a loud grinding sound during the wash cycle. Placed the unit in test mode and found the drain motor operating normally. Manually turned the wash motor and confirmed a loud grinding noise was present. Replaced the sump and motor assembly. Tested the unit after repair; it is now operating properly with no unusual noises. No leaks detected. Unit is working as designed. Job complete.

"Arrived on site to test unit for thin ice cubes. Found unit was set to thinnest setting. Set cube thickness to thickest setting. Advised customer to monitor. If issue persists recommend control, pump harness and circulation pump. No parts replaced at this time."

"Arrived on site to test unit for noise, turned unit on and noticed a loud squealing noise coming from rollers, replaced all parts from repair kit and tested unit is now running as designed job complete installed 4392067"

Arrived on site to verify S17304 Special project needed. Ordering W11537778 heater. Customer agreed to reschedule May 9th; ordrng 1 W11537778 (Heater)

Arrived on site for a refrigerator that has low ice production.And it's making a weird noise when it dispenses ice. Inspected unit and work area. The customer advised that the noise that the dispenser makes he found the problem with. He advised that it is acting normally and his main issue now is just the ice production. He advised that the machine was working fine up until about easter and then since has been slower than normal with ice production. He has seen no temperature concerns within the unit and advised everything else works great. I found freezer temperature within range and the ice cream hard. I found no evidence of any defrost issue and went ahead and replaced the ice maker. I tested the unit and found the unit working and operating as designed. I tested the ice dispenser and found it working optimally. Call complete. W11700250.

"WTW5057LW0 Arrived on site from previous visit to install parts. I installed control board, and water valves I then calibrated then i tested product is working as its designed no water leaks visible from main water supply."

"Arrived on store for washer completing cycles. On arrival confirmed issue and found f7e3, e8, & e9 in diagnostic. Found rotor bolt broken but rotor/stator, slider, gearcase still intact. Replaced W10752189 screw truck stock and found washer working as designed. Call complete ; ordrng 1 W10752189 (Screw (truck stock))"

"Arrived on site to replace previously diagnosed parts. Upon arrival inspected unit and found no damage or defects on either bulkhead, exhaust tubing or blower wheel housing. Drum is out of round. Added sound pad (W11113654) from job (447351) under motor mount, replaced roller bearings, pulley wheel and belt using a repair kit (4392067) and replaced drum (W10541657). Reassembled unit and tested, no irregular noise present. Unit is now running as designed, job complete."

Arrived on site to test unit for not cooling. Found out on arrival unit is cooling but RC is over cooling. Found RC evap frosted over. Ordering parts pertaining to issue. Requesting 2hrs on return visit. Office to reschedule. ; ordrng 1 W11661567 (RC evap harness assembly) and 1 W11411871 (UI) and 2 W11678257 (Evap motor)s and 1 W11661569 (Thermistor)

"Arrived on site to inspect unit for a broken glass cooktop. Tested unit and confirmed a thermal break on the cooktop. Replaced the cooktop, tested the unit, and it is now operating properly. Job complete."

"Arrived on site for a refrigerator that is leaking water. Inspected unit and work area. The customer advised that they should be under manufacturer warranty as the unit is less than a year old. I checked entitlement and found the customer was correct. I checked out his machine and found something impeding. The water dispenser switch, causing the machine to constantly be pressing in on the switch. I gained access to the ice door dispenser and corrected the positioning and removed a plastic piece causing the dispenser switch to be activated. I tested the unit and found the unit working and operating as designed. Call complete. No parts were installed."

Arrived on site to test unit for dropping water. Found bottom of FC had a sheet of ice and frozen over. Advised customer to allow unit to the 24hrs brow return visit to be able to service properly without causing further damage. No parts replaced at this time. Scheduled for 05/09. ; schdld next appmnt for 5/9 FRI !

"Arrived on site for a washing machine that has a cracked lid. Inspect the unit and work area. I confirmed the customer's complaint and found the left hand hinge side of the lid cracked. I replaced the left hand hinge and went to replace the lid. I found that the strike on the new lid was broken. I replaced the strike on the new lid and reassembled the unit. The unit began to work and operate as designed. Call complete. W10270398, W11252738, and W11117421."

"Arrived on site to test unit for grinding noise. Was unable to replicate issue. No error codes stored in diagnostics. Replaced cam(W10721967), belt(W11239857) and actuator(W11481722). Advised customer to monitor and if issue persists recommend recording noise causing concern."

Arrived on. Site for fridge very loud while running . Checked compressor and cond fan . Both checked normal. No vibration in back . Found evap fan running very loud . Ordering evap fan . Nomwater leaks detected at time of service. No parts installed. Set return 5/9. ; ordrng 1 WP2315549 (Evap motor) and 1 WP2169142 (Blade)

"Arrived on site to diagnose an issue with the unit not preheating consistently or maintaining temperature. Tested the unit by preheating to 350?F; it reached the set temperature within 13 minutes. However, the unit was unable to maintain the temperature the heat dropped and the bake relay failed to close. Increased the temperature setting to 425?F, at which point the display froze. The unit will require a new display board and appliance manager. Office to reschedule once parts are available.; O-emld tckt"

"Arrived on site to diagnose an issue with the unit not preheating consistently or maintaining temperature. Tested the unit by preheating to 350?F; it reached the set temperature within 13 minutes. However, the unit was unable to maintain the temperature the heat dropped and the bake relay failed to close. Increased the temperature setting to 425?F, at which point the display froze. The unit will require a new display board and appliance manager. Office to reschedule once parts are available.; ordrng 1 W10312207 (Display board) and 1 W10119143 (Appliance manager)"

Arrived on. Site replaced ice door w/gasket W11171728. While running diagnostics found ice building up in fz evap fan . Fz door rails are hard to shut . Ordering rails and evap fan . Set return 5/9 customer will need same time restrictions as for today . Nomwater leaks detected ; ordrng 1 W11668671 (Fz door rails) and 1 W11578030 (Evap fan) and 1 W11578030 (Blade)

"Arrived on-site for range tripping breaker. Verified the issue. I disconnected the ground, installed broil element (w10856603), bake element (w11182108) and control(w11696067) heated unit to 500 and reconnected the ground. Amp draw was under 20 amps. Everything is working as designed called safety Sr #7741461162."

"Arrived on site for F0E1 code. Upon arrival, proceeded to replace W11086141 console and WPW10545291 thermal fuse. Tested unit and now unit is functioning as designed."

"Arrived on site for water not dispensing. Tested dispenser no water gained access to valve test power to valve diagnosed a defective valve,replaced valve turned on water source no leaks ran water dispenser passed water dispensing checked connections and tubing no leaks. W10408179"

"Arrived on site to test unit for tripping breaker, since last service the breaker was replaced, inspected wiring and could not find any issues, since last time only the control was replaced, replaced bake and broil elements and heated unit to 500 degrees per service pointer, at 500 degrees advised customer to keep it on for 2 hours to complete element burn off, called techline to document SR#7741492544 at this time e everything was done and if breaker continues to trip contact customer service job complete"

Arrived on-site for dryer not starting. Verified the issue. Found the t fuse was OL. I Replaced the t fuse wp3392519) and cycled the unit. Also checked the airflow. Everything is working as designed.

"Arrived on site for washer still not spinning load out . Ran diagnostics got 5-0 error code . Unit passed test wash . Replaced control and actuator. W11481722,W11621183. Ran calibration and test wash . No issues found . No water leaks detected at time of service. Job complete"

Arrived onsite for previously diagnosed parts. I replaced the pump and motor and ran a test cycle while inspecting for leaks. Unit is now running as designed and no leaks were sighted during time of service. Repair was covered by autho W1DXVN0DPL1. Call complete. Installed W11025157 MOTOR ASSM.

Arrived onsite for unit sparking and burning smell. Disassembled and inspected. Found diode split and was leaking voltage. No other damage to components. Replaced diode and tested. Unit is now functioning properly. Job complete . Documented with Safety SR#7741434444

Arrived on site for frosting inside freezer. Inspected unit and found dear seal not sealing properly if open and look inside exact location of frosting pattern. Unitvwill need new gasket. Did not have heat gun or caulking on me notified supervisor of not having heat gun to properly flex new door seal. Will need to return will caulking and heat gun office to reschedule ; O-emld tckt