Local Reviews
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Tommy O.
WASHER WHIRLPOOL WTW4955HW1 Arrived onsite for washer not receiving power. Upon arrival found unit voltage was good. Inspected unit and found shift actuator was damaged. Replaced shift actuator. Found control was still not operating correctly. Ordering control. Office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11256105 (CONTROL )
Andy B.
DRYER WHIRLPOOL WED6120HC0 Arrived on site to install previously diagnosed harness. Checked for error codes and found none. Did reset in diagnostics and tested unit and unit will heat properly every time. Found control to be bad. Removed failed control and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Jimmy J.
WASHER WHIRLPOOL WTW7500GC2
Luis M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for freezing in fresh food section. Disconnected harness to damper,powered unit on found cold air migrating around damper and from damper door,called N.E.W. Tech support replaced damper and added sealer around liner gaps. ; ordrng 1 212643 (SEALER) and 1 WPW10594330 (DAMPER)"
David S.
DRYER MAYTAG MGDC200XW1 "Arrived on site for dryer not heating. I gained access to the interior cabinet and replaced the igniter, flame sensor, and coils. I reassembled the unit and found it not working. I gained access to th back of the unit and found the cut out open. I replaced the cut out and tested the unit it is now working as designed."
Kayman B.
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite for refrigerator with door ajar alarm that keeps sounding and the interior lights have gone out. Upon inspection I found the pantry floor switches were bad and the floor would need to be replaced. As I accessed the HV control board I found a large rust spot on the back of the unit near the panel. The spot was frosted and dripping water down to the cardboard panel at the bottom. (See SD quick pic).pantry floor (W11215631). Job complete.
Clif L.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found failed fill tube heater for icemaker. Heater will need to be replaced to complete repairs. ; ordrng 1 W11087201 (heater)
Brandon C.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for customer complaint of noise issues, found noise coming from compressor rattling on housing, I added padding, unit tested good."
Wesley P.
REFRIGERATOR KITCHENAID KFCS22EVBL5 Arrived onsite and found ie tray glide broken. Revering assembly to repair. Office to reschedule. ; ordrng 1 WPW10170987 (GLIDE)
Clif L.
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site to diagnose a dishwasher that is not heating. Tested all parts and components and found no failures with unit at this time. Advised homeowner on best cycles and options to use for best performance. No leaks were found at time of service.
Kevin B.
MICROWAVE FRIGIDAIRE LFMV1645TF Arrived on site and found when microwave is started it will run for four seconds and then shows end on the display and turns off. Replaced both NO microswitches and it will now he a cup of water for the complete amount of time requested. Took videos uploaded them to KB/AHS.
Jacob S.
REFRIGERATOR WHIRLPOOL MFF2258F "Arrived onsite for left door not closing correctly. Looked at unit. Re aligned door, also raised the left foot to make both doors are now even and unit is now leveled. No other issues at this time. Job complete"
Jonathan M.
WASHER WHIRLPOOL WFW6620HW0 Arrived on site for a washer thats leaking during the wash. Inspected unit and work area. Check Bello for any tears or rips and found no issues. Ran unit through a normal test and found unit leaking from the front. Removed dispenser drawer and found the detergent pump back feeding the load and go dispenser reservoir causing it to overflow onto the floor. Ordering dispenser assembly and office will need to contact customer about return date .; ordrng 1 W11321010 (dispenser)
Robert J.
COOKTOP KITCHENAID KECC664BSS00 Arrived on job for complaints of sparkling. Found switch for center burner shorted. Will need to replace switch. ; ordrng 1 WPW10434447 (switch-inf)
Kayman B.
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived onsite for wall oven with loose trim piece and fan making a whirling noise. Upon inspection I found 1 or more installation trim screws missing and the bottom vent assembly was missing. Will need to order screws and bottom piece. I activated the blower and found it making a abnormally loud whirling noise while in high spin. The blower will need to be replaced as well. Ordering the Bottom vent (WPW10351279) and returning with the blower and screws (WP4448950) x 4 control (W11261167) ; ordrng 4 MOUNTINGSCREW (MOUNTING SCREW )s and 1 W11261167 (cntrl-elec) and 4 WP4448950 (screw)s and 1 WPW10351279 (vent-oven)
Richard P.
DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived onsite for the dishwasher not draining. During testing found that the drain pump is coming on but not draining. Removed dishwasher and removed the drain pump and found debris causing the drain pump to bind. Removed debris and put dishwasher back in place and dishwasher tested good and drained. Complete no leaks detected.
Brandon C.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for customer complaint of unit not cooling and making noise, found defrost issue in fresh food section, ordering control and thermistor. ; ordrng 1 W11089931 (Control)"
Jacob S.
DISHWASHER GE DDT595SSJ4SS "Arrived onsite for unit not heating drying dishes. Checked heating element, heating element had continuity. Need to replace wire harness for TOD. Ordered part. Office to reschedule ; ordrng 1 WD21X24536 (harness asm ac)"
Richard P.
WASHER WHIRLPOOL WTW8040DW0 Arrived Onsite For The washer not draining. Ran diagnostics and found that the drain pump was not working. But the washer was full of water. After removing the water found that the drain neutral wire had broken off. Repaired wire and washer tested good and draining.
Noah D.
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to inspect oven for not heating, upon inspection found the UI screen frozen, reset breaker and functions returned , ordering control and console due to persistent issue. Office to reschedule ; ordrng 1 W11040197 (CNTRL) and 1 W11040198 (CONTROL ) and 1 W11105007 (CONSOLE )"
Leonardo C.
DISHWASHER WHIRLPOOL WDT710PAYM0 Arrived on site to replace sump and motor. Replaced motor test unit no leaks present unit washing and draining correctly job complete.
David S.
DISHWASHER AMANA ADB1400AGW1
Wesley P.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite and replaced the fresh food evap harness. Per prior tech diagnosis. Operating as designed.
Jacob S.
WASHER WHIRLPOOL WFW86HEBC "Arrived onsite for unit not filling with water. Put unit in diagnostics. Found error codes, removed error codes. Turned unit on in quick wash, no water was filling. Found that the water valve from the wall was not turned on. Turned on water. Unit started filling immediately. Unit working as designed. No issues at this time. Job complete"
David S.
DISHWASHER KITCHENAID KDTM704EBS0 Arrived on site to install previous diagnose part. I gained access to the spray arm assembly and removed it. I inspected the assembly and found one of the arms not rotating and had debris stuck in the water jets cause an altered spray pattern. I replaced the spray arm with new. I tested the unit and it is now working as designed. Job complete no water leaks detected.
Jacob S.
WASHER WHIRLPOOL WTW5590VQ1 Arrived onsite for unit not advancing. Tested unit. Unit would only put in a small amount of water. Then wouldnt advance from there. Came to the conclusion the timer needed to be replaced. No issues at this time. Job complete.
Lou S.
OVEN WHIRLPOOL KFDC558JSS00 "Arrived on site to install previously diagnosed and ordered parts. Due to the small oven blower making noises and the large oven not heating properly, I removed and replaced the left blower motor and the main control and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
Kayman B.
OVEN KITCHENAID KEBS207DBL11 Arrived onsite for wall oven with shattered inner door glass. I replaced the inner door glass and re installed the door . The unit is working as designed at this time. Job complete.
Robert J.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on job for complaints of some lights not working. Found the freezer light cause of no lights will need freezer module to complete. ; saved tckt
Matthew Z.
WASHER WHIRLPOOL WFW87HEDW0 Arrived onsite for washer bellow retaining water on the inside. Upon inspection found bellow drain holes clogged. Removed debris and cleared drain. Tested unit and unit is functioning properly. Job complete
Robert J.
REFRIGERATOR KITCHENAID KRFF507HPS02 Arrived on job for complaints of refrigerator section not cooling properly. Called tech line #7729420555. And ran test #3 damper door open and closed on its own not allowing me to toggle this operation. Tech line recommended replacement of UI. ; ordrng 1 W11405309 (UI CONTROL )
Kevin B.
WASHER WHIRLPOOL WFW9151YW00 "Arrived on site and found Bellow is torn, replaced it and washer is now correct, job complete"
Wesley P.
REFRIGERATOR WHIRLPOOL GSC25C4EYY01 Arrived onsite and replaced valve and also ice maker at customers request. During testing found that the motor compartment had been flooded during initial failure and the dispenser motor is dead. Verified voltage to motor. Wiring not compromised. Ordering dispenser motor to complete repair. ; ordrng 1 WP2323603 (DISPENSER MOTOR )
Wesley P.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite and found unit was beginning to defrost fridge section after hour long power outage. In event of ongoing freezing in fridge section please send new air baffle.
Luis M.
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Arrived on site for cooling complaint. Removed compressor cover found harness assembly cut and modified,unable to fully test compressor. Ordering a new harness and compressor. ; ordrng 1 W10913906 (ACCESS VALVE) and 1 W11224411 (HARNESS) and 1 WPW10143759 (DRIER UV) and 1 WPW10507886 (COMPRESSOR)"
Matthew Z.
OVEN IKEA IBS550PWS00 "Arrived onsite for unit display PF. Customers neighborhood has been experiencing power outages. Unit was in Power failure mode. Cleared PF, tested unit to 350 degrees and unit is functioning properly. Job complete."
Jacob S.
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for unit not getting hot enough. Started unit. No water entering the unit. Saw that hot water was turned off. Turned hot water back on. Tested unit. Unit hit hot water into the unit. No leaks at this time. Job complete
Tommy O.
DISHWASHER MAYTAG MDB4949SHZ1 Arrived onsite for dishwasher not draining and feed tube falling out. Upon arrival found unit feed tube was damaged replaced feed tube. Also found unit knockout on disposal was not knocked out. Knocked out knock out on disposal and tested. Unit drained and is running as designed job completed.
Leonardo C.
RANGE WHIRLPOOL KFDC558JSS00 Arrived on site to test unit for left front burner not coming on. Test unit and found bad LP kit. Ordering LP kit and sliding rack office to reschedule. ; ordrng 1 W11108461 (SLIDING RACK) and 1 W11502161 (LP KIT)
Leonardo C.
VENTHOOD UNKNOWN UVL6048JSS0 Arrived on site to test unit for light Having small flickering when on low. Test unit with Techline and found normal operation job complete. Sr#7729418964
Andy B.
DISHWASHER FRIGIDAIRE FFBD2406NB9B Arrived on site for dishwasher making noise. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Jimmy J.
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for does not work. have checked outlet and breaker box. No clock, timer, or lights on panel. Checked voltage at the wall and got 120v. Checked voltage at the fuse and top end to ground was 120v but bottom end to ground was not registering. Fuse is blown. Tested continuity on both interlocks. Top interlock failed. Replaced both interlocks and installed new filter board fuse. Microwave powered up. Set cup of water inside and turned on. Microwave blew fuse after four seconds. Ordered two fuses and will return with all previously ordered parts not used on this trip. ; ordrng 2 W10138793 (fuse)s and 1 W11256462 (diode)"
Jonathan M.
WASHER GE WPRE6150H1WT Arrived on site for a washing machine thats leaking. Inspected unit and work area. Customer advised that the unit leaks water into the tub when not in use. Confirmed customers complained and replace the valve. Tested the unit and unit is not working as designed. Call complete.
David S.
WASHER MAYTAG MVWC565FW0 "Arrived on site for washer not agitating. I inspected the unit and work area. I found fault code F5E3 lid unlock fault, I tested the lid latch and found it working as designed. I put the unit through diagnostics and found the spin and agitate making a grinding noise. I replaced the cam after I inspected the actuator, and found the actuator working. I retested the unit and it still made the same noise. I am ordering the gear case W11454734 to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 AUTHORIZATION (AUTHORIZATION ) and 1 W11454734 (GEARCASE)"
Matthew Z.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for dishwasher not spraying. Put unit in diagnostics and found the wash motor would not energize. Replaced pump and motor, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
Leonardo C.
DISHWASHER WHIRLPOOL KDTM404KPS0 Arrived on site to replace manifold and bottom spray arms replaced both parts test unit and unit test good job complete.
Jacob S.
DRYER MAYTAG MEDB835DW4 Arrived onsite for unit not heating once again. Upon further investigation. Found that the wires for thermistor were not connected. Re connected wires. Tested unit. Unit test good. No issues at this time. Job complete
Kevin B.
RANGE WHIRLPOOL WOD97ES0ES02 arrived on site and inspected oven and found it would not begin self clean cycle, spoke with techline. Set oven into a diagnostic cycle cleared error codes and after resetting it self clean is operating normally, job complete 7729423632"
Jonathan M.
OVEN WHIRLPOOL WFE535S0JS0 Arrived on site for a range that is turning the light off when the doors open and turning the light on when the doors closed. Inspected unit and work area. Had to replace the power cord due to plug availability. Plugging it in and tested unit. Unit is working as designed. Had manager on site come take a look and unit still worked as designed. Call complete.
Andy B.
RANGE WHIRLPOOL WFC150M0JB0 "Arrived on site for range burners not working. Tested and inspected unit and found failed harness, switches and elements. Ordering needed parts. Office to schedule return trip.; ordrng 4 814399 (receptical,surf.unit)s and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11396691 (HARNESS ) and 2 W11396792 (ELEMENT )s and 1 WP3149400 (switch-inf)"
Jonathan M.
ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site for an ice machine that would not power on. Inspected unit and work area. Unplug the unit from the wall and unplugged the unit from the external drain pump. Plugged rest of unit into the wall and unit turned on. Replaced external drain pump and tested unit. Unit is now working as designed. Call complete.
Jonathan M.
REFRIGERATOR KITCHENAID KBFN506EBS01 "Arrived on site for a refrigerator that has laid out in the freezer and upper refrigerator section. Inspected unit and work area. Attempted to replace the freezer light module and unit still would not turn on. Checked other lights and found the upper left hand refrigerator section light not coming on. Replaced that module and unit began working as designed. Call complete."
Luis M.
REFRIGERATOR WHIRLPOOL GS6NBEXRL01 "Arrived on site for water leaking. Turned water on,no leak from connections tested water dispenser found water leaking from spigot,no leaks under unit,added water to drain pan,water leaking diagnosed unit will need a drain tray and spigot; ordrng 1 W10187441 (SPIGOT) and 1 WPW10614158 (TRAY EVAP)"
Jonathan M.
MICROWAVE WHIRLPOOL KMBS104ESS03 Arrived on site for a microwave that is intermittently shutting itself off during a heating cycle. Inspected unit and work area. Tested unit and could not find the failure but replaced the control panel and the control due to intermittent failures. Reassembled unit and tested unit. Unit is working as designed. Call complete.
Kayman B.
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for oven not baking. Upon inspection I found no error codes stored in the system. I accessed and tested the bake element from the control and it tested good. I also verified 240Vac to the bake element while preheating. I found the sensor coming wont of the connector and not seated all the way. I removed the connector and tested the sensor. The sensor tested good so I reconnected and re installed the unit. I ran a calibration cycle and found that the unit was 22 degrees higher than the set temp. I subtracted 20 degrees. Unit is working as designed at this time. Job complete.
Luis M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site for unit tripping breaker. Per customer unit will trip around 7hr run time,ran diagnostics found during diagnostics loud clicking noise from main control and lights flickering. Ran fan test passed,ran heater cycle unit ran through a defrost,replaced starter to compressor,compressor powered on. Called tech support to verify main control needed. SR#7729417858; ordrng 1 W11399844 (MAIN CONTROL)"
Clif L.
WASHER MAYTAG MHWE300VW11 Arrived on site to diagnose a washing machine is not cycling properly. Tested all parts and components multiple times through diagnostics and found no failures at this time. Advised homeowner on findings. No leaks were found at time of service.
Luis M.
REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site for no ice. Ran diagnostics ice box fan not powering on diagnosed unit will need a new ice box fan; ordrng 1 W11407678 (ICE BOX FAN)
Clif L.
WASHER WHIRLPOOL CAM2742TQ3 Arrived on site to diagnose a washing machine that is not cycling properly. Tested all parts and components and could find no failures at time of service. Verified operation with manager at hotel. No further repairs are needed and all is working properly at this time.
Richard P.
WASHER WHIRLPOOL WFW8740DW0 Arrived onsite for the washer not dispensing detergent properly. During testing found that the dispenser assembly is warped and hard to pull the dispenser drawer out. Ordering dispenser assembly and office to schedule ; ordrng 1 W10575334 (disp.drawer assy) and 1 WPW10435242 (valve)
Luis M.
REFRIGERATOR WHIRLPOOL KBFC42FTS00 "Arrived on site for water leaking and noise complaint. Found frozen drain in freezer section,defrosted drain checked water flow good. Ran diagnostics with a power cycle found main control powering itself on and off and staying off faulty main control unit will need the updated control kit. W10802701)"
Tyler G.
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for washer making a loud noise during the drain and spin cycle. . Upon arrival I ran a diagnostic test on unit but could not find any error codes indicating hardware software failure but after running the Phil agitation drain and spin settings I found that during the draining portion of the test the drain pump was grinding and after disassembling it further I found a propeller on the inside is broken. making the repair was able to reassemble and test the unit and verify that the unit no longer makes any loud noises and functions as designed. Call complete
Tyler G.
DRYER MAYTAG MED7230HW0 Arrived on site for dryer making a rattling noise when running. Upon further inspection of the unit I found the cause of the issue is located in the blower wheel section of the dryer blow will head cracked and warped causing it to rattle whenever it would spin after I replace the blower wheel and added some sound dampening pads to ensure this problem to come back I reassembled the unit and verified that it is now working as designed
Scott M.
WASHER WHIRLPOOL MVWB965HC0 "Arrived on site for agitator making noise . Found oil leaking out of gear case . Replaced gearcase , slider . Tested unit all checked normal . No water leaks detected at time of service.job complete ."
Wesley P.
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite and found unit will need sump and motor to repair leak. Ordering sump and motor ; ordrng 1 WPW10671941 (SUMP AND MOTOR)
Tyler G.
WASHER MAYTAG MVWC465HW2 Arrived on site to install previously diagnosed parts. After installing the gear case control and actuator is able to retest the unit and verify that everything is not functioning as designed. Call complete
Richard P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator not making ice and not cooling. During testing found that there is no frost pattern on evaporator. There is a ball of ice on the capillary tube. There is a leak or restriction in the sealed system. Sealed system repair needed. Sealed system tech needed for repair. 2hrs needed for repair.; ordrng 1 ACCESS (ACCESS VALVE ) and 1 W11209866 (compressor) and 1 WPW10143759 (dryer)
Jacob S.
OVEN KITCHENAID KSGB900ESS1 "Arrived onsite for unit not getting up to temperature. Checked thermometer from the control. The thermometer is working inside the unit giving accurate temperature. Found that the temperature readings were in Celsius, switched back to firenheit. Tested unit up to 350. Unit got up to temperature with no issues. No other issues at this time. Job complete"
Luis M.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for no cool. Clicking noise from control,replaced main control,clicking noise no longer present found burned inverter replaced inverter powered unit on unit powered on and started to cool. ; used 1 W11087200 (INVERTER) from stock"
Tyler G.
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Arrived on site to install previously diagnosed high voltage control capacitor and start device. After installing the needed parts I was able to retest the unit after reassembly and verify that the fridge is now working as designed.
Wesley P.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite and replaced pads to restore door function. All checks good. Unit is now operating as designed.
Scott M.
MICROWAVE FRIGIDAIRE FMV152KWA "Arrived on site for dead microwave. Outlet checked good for voltage . Took switch bracket out , Checked switches all checked normal . Found fuse on filter blown . Replaced fuse . Tested lights and fan with door open and closed ,all checked good . Started microwave ,blew fuse . Reordering fuse . Also found wave guide missing ordering guide and fuse . Will need to replace mag cap diode . AUTHO ; ordrng 1 5304464061 (COVER GUIDE ) and 1 5304464061 (FUSE ) and 1 AUTHO"
Scott M.
DISHWASHER GE GSD2000J01WW Arrived on site for washer not stop spraying when door is open and well as not heating . Found heater $ door switch had failed . Ordering heater and switch . No water leaks detected at time of service. ; ordrng 1 WD05X26780 (HEATER ) and 1 WD21X10261 (DOOR SWITCH )
Clif L.
OVEN GE JT3500SF2SS Arrived on site to diagnose an oven that is not staying on. Found cooling fan error. Cooling fans will need to be replaced to complete repairs. .; ordrng 1 WB26T10066 (cooling fan) and 1 WB26X35088 (FAN)
Tyler G.
REFRIGERATOR FRIGIDAIRE FGHB2844LFD Arrived on site for refrigerator with a overheating UI display and no power. On further inspection of the unit I found that the dispenser solenoid had overheated causing it to melt it needed to be replaced but I found that because of this was the main control board that the customer stated had been replaced two months prior to our initial trip today from another company but since the repair did not act right 100% of the time. After getting authorization installing the new board and module for the dispenser as able to retest the unit and for about five minutes to Unik work fine and then certain functionality is within the entire fridge itself including lights you I evaporator fan motors etc. started malfunctioning in different ways and somethings would receive power and somethings would not and after inspecting the wiring to the board further I found that theres a short somewhere in the powerlines
Clif L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that was damaged during delivery. Found tub and frame of unit damaged on right side. Tub will need to be replaced to complete repairs. Office to set return date.; ordrng 1 W10909756 (tub-dishwr)
Jonathan M.
DRYER WHIRLPOOL WED5100HW0 "Arrived on site for a dryer that wont start a cycle. Inspected unit and work area. Confirmed customers complaint of the unit not allowing the unit to start. Please do unit in service tire diagnostics and found several keypads on the control panel not functioning properly and not allowing me to get into diagnostics three keys on the control panel including the start button, normal button, and timed dry buttons would not illuminate when pressed. Order in control panel and office will need to contact customer about reschedule date due to PSP item.; ordrng 1 W11419056 (CONTROL PANEL)"
Clif L.
DRYER MAYTAG MEDB800VQ0 Arrived on site to diagnose a dryer that has burning smell.
Clif L.
RANGE WHIRLPOOL WFE975H0HZ1 Arrived on site to diagnose a range with a damaged panel. Found large bubble in touch pad. Control panel will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W11178664 (panl-cntrl)
Brandon C.
DISHWASHER GE GDT545PSJ0SS "Arrived on site for customer complaint of leak, found leak coming from door gasket. Ordering gaskets. ; ordrng 1 WD08X21894 (Gasket)"
David S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for fresh food section freezing footprints. I inspected the unit and work area. I put the unit into diagnostics and found the damper opening and closing when called for. I inspected the thermistor and I found the large thermistor installed on the unit. I am ordering the control UI and a brass thermistor to complete the repair. The office will reschedule when we have an eta on the parts.; O-emld tckt
Noah D.
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site to inspect oven for not heating correctly, upon inspection found issues with temp sensor readings and UI miscommunication. Ordering console. Office to reschedule ; ordrng 1 W11105004 (CONSOLE)"
Matthew Z.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived onsite for dishwasher tripping breaker. Ran several test cycles and could not duplicate issue. Unit completed all test and did not trip the breaker during the visit. Ran amp draw on unit throughout test and never exceed 8 amps. Visually checked wiring and checked for leaks, did not find any. Notified customer that issues could be due to a weak breaker. Could have electrician replace breaker."
Andy B.
WASHER AMANA NTW4516FW3 Arrived on site for washer leaving wet clothes at end of cycle. Checked for error codes and found none. Ran automatic test cycle and found all operations to be normal. Found improper soap usage and improper loading. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
David Z.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived on site to diagnose refrigerator not working. Checked unit and found everything has been cooling. Icemaker has ice in freezer and looks like its working as designed. No problems found at this time. Advised to call back if unit has been moved. Call complete.
Scott M.
WASHER WHIRLPOOL WTW4955HW1 Arrived on site for washer not spinning out load . Ran diagnostics got off balanced load . Unit checked normal in all phases of test . Ran calibration all checked normal. Instructed customer on proper soap and loading of laundry items . ( CNOTEs ) . No water leaks detected at time of service. Job complete
Leonardo C.
COMPACTOR JENN-AIR TC707S1 Arrived on site to test unit for door stuck. Test unit and found gear broken. Test unit and unit test good job complete
Luis M.
REFRIGERATOR KITCHENAID KRFF507HPS01 "Arrived on site for ice build up in freezer. Found left corner section of gasket not sealing to cabinet,remolded gasket checked door seal good."
Tyler G.
DRYER INGLIS IED4400VQ1 Arrived on site for dryer that would not turn on. Upon arrival I found that the door switch had broken internally it was not allowing the timer to read that the door was shut. After installing a new door switch I was able to reassemble the unit and verified that the timer is now getting 240 V and turning the rest of the unit on and it is drying perfectly well. Call complete
Leonardo C.
DISHWASHER MAYTAG MDB7749SBB2 Arrived on site to test unit for unit leaking. Test unit and found broken gasket. Test unit no leaks present at this time. Job complete
Kevin B.
WASHER WHIRLPOOL NTW4516FW "Arrived on site and inspected the washer and found no hot water supply and no standpipe for drain, took pictures. Recommended that customer only use washer on tap cold and also recommended that a standpipe be installed wide enough to have an air break. No other issues found with washer it is operating properly, job complete"
Tommy O.
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived onsite for dishwasher having upper rack issues. Upon arrival found unit was missing both stoppers and had a broken wheel. Replaced and tested. Unit tested good. Job Completed.
Scott M.
DRYER WHIRLPOOL WED8000DW4 "Arrived on site for af error code and really long dry times . Found vent pinched . Straightened vent hose , ran air flow test . Air flow passed . Found also tenent had eco dry on . Did instruct and explain eco dry does . No lint build up .
Leonardo C.
DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived on site to test unit for not draining. Test unit and found bad drain pump. Replaced drain pump test unit and unit test good job complete. No leaks present at this time.
Matthew Z.
DISHWASHER WHIRLPOOL WDF540PADM2 "Arrived onsite for dishwasher detergent tablet not dissolving. Upon inspection found water inlet valve was not allowing adequate to the unit for the wash cycle. Replaced valve, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
Wesley P.
REFRIGERATOR JENN-AIR JBZFL18IGX00
Kevin B.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Arrived on site and found no ice production. Inspected ice maker and found tray is damaged. Replaced icemaker and removed frost buildup under ice bin. No water leaks from connections at time of service, job complete"
Andy B.
UNKNOWN UNKNOWN 0
Robert J.
DISHWASHER WHIRLPOOL KDTE304GPS0 Arrived on job for complaints of door not closing. Found one side of dishwasher door too high. Adjusted the hinge to properly seat door. After adjustment test operation. Door working properly. No leaks detected at time of service
Tyler G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on site for refrigerator not dispensing water correctly. Part arrival the customer stated that whenever they activate the water dispenser sometimes it would not stop dispensing after you let go of the lever. Upon further inspection of the unit I found that because was because the water dispenser arm head popped out of place but was not physically broken and any time the customer try to use the water dispenser it would cause the lever to get stuck in its position keeping the activation switch active and causing water to continuously pour out I then realigned and reassemble the dispenser area I was able to retest the unit and verify that everything is now functioning as designed call complete
Kevin B.
RANGE WHIRLPOOL WFE320M0JS0 "Arrived on site and inspected range and found left front element has failed. After replacing it ranges operating properly. No further repair is required at this time, job complete"
Jimmy J.
WASHER AMANA NTW4516FW3 "Arrived on site for Controls are Not Working - Top Load Washer. Ran diagnostics and no error codes came on. Placed in regular wash and allowed to begin washing, but lid lock never engaged. Placed back in diagnostics and lid lock selection worked. Replaced control and placed in a regular wash again and lid lock engaged. No leaks detected. Washer is operating as designed. Job completed."
Richard P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator water filter is stuck. Previous issue of freezer light not turning on and frost build has been resolved. New issue is that the water filter is stuck and will not come out. During testing found that the water filter that was previously installed was an after market filter which was too long and it was getting stuck in the up position. Had to use a flat head screw driver to pull the filter down and was able to remove filter. Customer purchase an OEM filter I installed it and it works good and customer will be able to change out next it needs to be replaced. Complete
Brandon C.
OVEN WHIRLPOOL WFE301LVS0 "Arrived on site for customer complaint of unit not heating, found proper power getting to unit, fuse tested good, bake and broil elements tested good, sensor tested good, found failed control, I replaced control, unit tested good."
Tommy O.
MICROWAVE KITCHENAID KMHC319ESS5 Arrived onsite for unit tripping breaker. Upon arrival found unit did not trip breaker but the convection fan motor seemed to be bad. Ordering convection fan assembly. Office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10571554 (CONVECTION FAN AND MOTOR )
Noah D.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to inspect fridge for leaking from Icemaker, upon inspection found the fascia not heating, ordering fascia. Office to reschedule ; ordrng 1 W10682576 (ICEBOX FASCIA )"
Kayman B.
OVEN KITCHENAID KODE500ESS04 Arrived onsite for wall oven that made a popping noise and now wont operate or bake. Upon inspection I found the unit and UI powered on. I un installed the unit and tested the resistance of all heating elements in the unit. All tested good. I then tested all fuses and all tested good. I checked voltage at the control and found only 60Vac coming to the control. I found the J box and removed the panel to inspect the house wiring. I found the oven had been miswired and 2 or more of the connectors had burnt and melted together. I advised the customer get a licensed electrician out to access the circuit issue. In the event of a call back please send both upper and lower oven controls. Job complete.
Noah D.
DISHWASHER KITCHENAID KDPM804KPS0 "Arrived on site to inspect dishwasher for not working correctly, upon inspection found no issues with pump and tubing, spoke with Techline and was instructed to replace control. Office to reschedule ; ordrng 1 W11410061 (CONTROL )"
David S.
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site o install previous diagnose part. I gained access to the heating element and replaced it with new. I tested the unit and it is now working as designed. Job complete.
Wesley P.
DISHWASHER KITCHENAID KDTE334GBS0
Clif L.
DRYER WHIRLPOOL MEDB855DC4 Arrived on site to replace valve for dryer. Prior to replacing valve noted steam jet covered in calcium preventing water flow. Cleaned steam jet and tested unit. Found all is functioning properly at this time. No leaks were found at time of service and no further repairs are needed.
Leonardo C.
DISHWASHER WHIRLPOOL WDF330PAHS5 Arrived on site to test unit for unit leaking. Test unit and found leak coming from water supply valve. Advised customer thats a Plummer issue that they will have to contact a Plummer job complete.
Richard P.
WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite for the washer not spinning clothes dry. Ran diagnostics and found error code for a motor fault. Ran spin test and agitation cycle and both worked fine. Did a visual inspection and found that the belt, pulley cover , cam assembly were covered in oil from the old gear case leaking. Called tech line and they stated to replace motor, belt, pulley cover , cam assembly. Ordering parts and office to schedule Sr # 7729413254. ; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 W11283592 (motor-drve) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"
David Z.
DRYER WHIRLPOOL MED8630HW1 Arrived on site to install previously diagnosed parts. Installed new lint screen housing and screen to resolve broken housing. Unit is now working as designed. Call complete.
Leonardo C.
DISHWASHER KITCHENAID KDTM604KPS0 Arrived on site to replace element. Replaced element test unit and unit test good no leaks present at this time
Kevin B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and found LED lens has fallen into door interior. Disassembled door and reset it and it will now work properly. No water leaks from connections at time of service, job complete"
David S.
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site for damage to microwave. I inspected the microwave and found the control panel dented and the outer wrap warped. I replaced the control panel and I am ordering the out wrap. The office will reschedule when we have an eta on the part. ; ordrng 1 W11446916 (WRAPPER )
Brandon C.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for customer complaint of UI panel not working, found out, according to customer the dishwasher out of the box had water under the UI panel, I found F2E1 in diagnostics mode, unit tested good at time of service and has been working for customer.
Scott M.
OVEN WHIRLPOOL WEG515S0FS0 "Arrived on site for oven not lighting or heating for a bit and then stope . Found spark modal had failed . Replaced mod , oven is now consistently lighting . Preheat is good . No gas leaks detected at time of service. Job complete"
Matthew Z.
DISHWASHER WHIRLPOOL WDF550SAHS "Arrived onsite for dishwasher leaking. Upon inspection found dishwasher was only leaking during the first few seconds of the was and rinse cycle, not throughout the entire cycle. Leak was coming from both the left and right corners. Gasket appears to be in good shape. Need to replace lower spray arm and tube feed. Office to reschedule.; ordrng 1 W11226868 (tube-feed) and 1 W11226870 (suport-arm) and 1 W11226872 (arm-spray)"
Wesley P.
DISHWASHER KITCHENAID KUDE40FXSS4 "Arrived onsite for dishwasher quoting cycle after 20 minutes and ran diagnostics 6-1 6-3 6-6 errors. Ran through no issues in diagnostics. Ran a cycle to replicate. Was able to replicate symptom. Unit runs normally for 10 minutes. After ten minutes it fills, attempts to wash, but only engages pump in prewash priming before draining and repeating. Called techline sr#7729406541 because board has been replaced, and OWI is clean. We are replacing owi sensor to repair. ; ordrng 1 WPW10705575 (OWI )"
Wesley P.
REFRIGERATOR IKEA IRT138FDM00 Arrived onsite and found unit operating with sporadic temps and feeezing veggies in fridge. Replaced control and advised customer to not over stuff freezer. All checks good.
Noah D.
WASHER MAYTAG MVWB855DW1 "Arrived on site to inspect washer for it spinning out correctly, upon inspection found the control board not going through cycles correctly, replaced control board. Complete"
Jonathan M.
DISHWASHER GE GDT655SMJ0ES Arrived on site for a dishwasher that is leaking. Inspected unit and work area. Confirm customers complaint when using the dishwasher in a normal wash cycle. Pulled out unit and found the unit leaking from the diverter assembly. Replaced diverter assembly and tested unit. Unit still began to leak. Found unit still leaking from the diverter assembly due to a faulty part and having a slight tear on the hose. Re-ordering part in office will need to contact customer about reschedule date due to out of stock parts.; ordrng 1 WD19X25278 (DIVERTER ASSEMBLY )
Noah D.
RANGE WHIRLPOOL AER6303MFS2 "Arrived on site to inspect oven for intermittent power, replaced control board and tested all functions. No problems found. Complete"
Noah D.
DRYER MAYTAG MEDB855DC4 "Arrived on site to inspect dryer for long dry times, upon inspection found the heat working but a semi restricted airflow, unrestricted airflow and tested. No problems found. Complete"
Noah D.
RANGE WHIRLPOOL WFE515S0EW0 "Arrived on site to inspect range for wobbly glass, upon inspection found the glass secured due to new screws, spoke with service manager and Techline. Oven is to specs. Complete"
Jimmy J.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for CSI Not Cleaning Dishes Properly - Dishwash. Placed in diagnostics and sump and motor didnt come on. Replaced sump and motor. Placed in diagnostics and dishwasher is operating as designed. No leaks detected. Job completed.
Richard P.
MICROWAVE WHIRLPOOL AMV2307PFS Arrived onsite for the microwave not working
Noah D.
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to inspect oven for console issues, replaced console and tested for issues. No issues found.
Andy B.
WASHER WHIRLPOOL MVWC465HW2 "Arrived on site for washer making loud noise. Tested and inspected unit and found coat hangers under unit rubbing, also found leaking gearcase and cam rubbing on guard. No repairs are to be done at this time. No water leaks present at time of service."
Brandon C.
ICE MACHINE WHIRLPOOL KUIX335HPS00 "Arrived on site for customer complaint of no ice ic the back of the bin, found failed recirculating pump, not able to sense water level, I replaced circulating pump, unit tested good."
Jimmy J.
DISHWASHER WHIRLPOOL KDTE334GPS0 "Arrived on site for Door bended and screws coming out and click noise. just the panel reshaped and dishwasher leveled to prevent the top rack from automatically sliding forward when the door was opened. Found bottom left side of panel was misshaped. Reshaped panel to ensure the panel mounted properly. Leveled the dishwasher as best I could based on the previous damage to the left side.
Andy B.
WASHER MAYTAG MVWX655DW Arrived on site for washer shaking and banging. Tested and inspected unit and found failed suspensions. Removed failed parts and replaced with new. All operations are normal. No water leaks present at time of service.
Jonathan M.
WASHER WHIRLPOOL MVWB835DW2 "Arrived on site for a washing machine that wont fill. Inspected unit and work area. Placed in service diagnostics and found an F8 E1 (no/long fill), F3 E2 (water temperature fault), and an F2 E1 (auI stuck key). Tested the unit in a manual fill test and found voltage going to the valve but the valve not allowing water in. Replaced and the valve assembly and tested unit. Unit is working as designed. Call complete."
Lou S.
COOKTOP WHIRLPOOL WCE55US0HS01 "Arrived on site to inspect cooktop damage.
Lou S.
VENTHOOD WHIRLPOOL WVU37UC0FS0 "Arrived on site to inspect venthood noises. Upon further inspection, customer advised the blower gets very loud as if something is inside the unit while on. I removed the blower from the housing and found the blower wheel broken and rubbing against the housing. I removed and replaced the blower wheel and retested. Unit is operating as designed. Job completed."
Brandon C.
VENTHOOD FRIGIDAIRE FHWC3040MS "Arrived on site to replace motor and control, after replacing, unit tested good."
Brandon C.
OVEN GE JT915SK5SS "Arrived on site to replace fan and screen, after replacing, unit tested good."
Leonardo C.
OVEN WHIRLPOOL WMH31017HZ4 Arrived on site to test unit for damaged door. Replaced door test unit and unit test good job complete
Lou S.
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure, I removed and replaced the FC ice maker and tested. Unit is operating as designed. When I was disassembling the FC section, I found frost built up at the bottom of the FC door when I removed it. I found the rails are not rolling smoothly due to frost being built up on them and the grease getting gunked up. I am ordering the rails and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service . No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 2 W11265130 (slide)s"
Brandon C.
DISHWASHER GE PDT845SSJ0SS "Arrived on site to replace burnt harness and pump. I replaced harness and drain pump, unit still did not operate, I replaced control and main pump, unit still did not start a cycle, no error codes in diagnostics prior to changing the control. ; ordrng 1 Cnote (Office to reschedule with different tech)"
Matthew Z.
OVEN KITCHENAID KGRS505XSS04 Arrived onsite to replace previously diagnosed parts. Replaced RR and center valve. Tested for leaks with liquid leak detector. No leaks present at this time. Tested all valves and burners. All are functioning properly. Customer also tested. Job complete
David S.
OVEN KITCHENAID KOSE500ESS04 Arrived on site for oven bake not working. I inspected the unit and work area. We pulled the unit out of the cabinet. I inspected the bake element and found it ohming out low. I replaced the bake element. We plugged the unit in and tested the unit I was showing good voltage at the control but no voltage at the bake element. I tested the wiring harness and found no continuity to the bake element. We replaced the harness and retested the unit. We found it operating as designed. Job complete.
Tommy O.
OVEN WHIRLPOOL WOS51EC0HS02 Arrived onsite for oven running to hot. Upon arrival found unit was running as designed within temperature on bake test. Calibrated oven slightly to run a bit cooler. Unit is operating as designed no error codes. Bake and broil work as well as both fan settings and motor lock. Job Completed.
Jonathan M.
DISHWASHER FRIGIDAIRE FFID2426TS1A Arrived on site for a dishwasher that is leaking. Inspected unit and work area. Please do unit in a normal wash cycle and found unit leaking from the front of the door. Inspected door and found both lower gasket and inner door gasket worn in allowed water to drip out of the dishwasher. Quoted customer for repairs and customer agreed. Replaced both gaskets and tested unit. Unit is still leaking. Inspected lower spray arm And found the spray arm completely cracked and spraying out water in title wave. unit will need new lower spray arm for full repair. ; ordrng 1 5304506740 (spray arm)
Richard P.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for the refrigerator ice maker not working properly. Replaced control and heater that was ordered. Reset refrigerator and all functions tested good and filled with water. complete
Wesley P.
RANGE JENN-AIR JDSP536HL00 Arrived onsite and attempted to contact techline to help diagnose new tech. Unable to get through. Ordering ui and returning with control. ; ordrng 1 W11368943 (UI)
Kevin B.
WASHER WHIRLPOOL NTW4516FW3 "Arrived on site and inspected washer and found tub and basket are not centered, took one picture. Used leveling feet to ensure there is an equal amount of distance between the basket and the washer inner walls. Apartment resident is not home and cannot go over correct loading procedure. Apartment maintenance did not accompany technician to unit to observe findings. Job complete"
Clif L.
RANGE WHIRLPOOL WEE510S0FB2 Arrived on site to diagnose a range with a faulty connection. Found terminal block damaged due to loose connection. Replaced terminal block and tested unit. Found all is working properly at this time.
Scott M.
RANGE WHIRLPOOL WFE525S0HV1 "Arrived on site for range throwing error code periodically. Customer has reset breaker and will work for a few times but then will give error code . Checked terminal block,and conections on control . All checking good . Ordering control. Please call to set return . ; ordrng 1 W11256088 (CONTROL)"
Jacob S.
REFRIGERATOR WHIRLPOOL GI6SARXXF06 Arrived onsite for unit leaking from the back of the unit. Upon inspection. Found that the drain tube holder was broken. Replaced drain tube. No leaks at this time. Job complete
Jacob S.
WASHER WHIRLPOOL WTW5000DW3 "Arrived onsite to replace parts ordered by previous tech. Replaced lower harness. When tested unit, the u it stayed stuck in drain mode. Upon further investigation. Found that the breather tub on the tub was not connected and also some how the plastic nipple on the tub broke off into the tube. Was able to remove plastic nipple from tube. Ordered parts. Office to reschedule ; ordrng 1 W11219115 (TUB) and 1 W11417466 (CONTROL )"
Robert J.
COOKTOP GE P651OC1HA Arrived on job for complaints of front right burner not working. Found cooktop will need burner and switch.
Wesley P.
OVEN WHIRLPOOL KOST100ESS00 Arrived onsite and found power but unresponsive ui. and reset the unit to restore function of the ui panel. All checks good. Unit is now operating as designed.
Andy B.
OVEN MAYTAG MET8720DE00 Arrived on site to install previously diagnosed control. Removed failed part and replaced with new. Tested unit and found temperature sensors are also needed. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Luis M.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for no lights,door reading open and ice build up. Deli ui unresponsive,removed ui found broken corroded wires unit will need a new deli door and ui. Installed new screw to rail to allow drawer to engage switch,found ice build up behind icemaker housing unit will need adapter kit and gaskets. Ui covered by company warranty. Customer responsible for door,adapter and gaskets. . ; ordrng 1 W10815669 (DELI DOOR) and 1 W11126056 (ADAPTER) and 1 WPW10280988 (GASKET ) and 1 WPW10320706 (GASKET ) and 1 WPW10677118 (DELI UI)"
Richard P.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived onsite for the refrigerator ice maker not working. Ran diagnostics and found that the ice maker keeps cycling. Ice maker will need to be replaced .Replaced ice maker and it tested good.
Luis M.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no lights and door alarm issue. Checked door seals good,doors closing correctly,ran diagnostics all test for switches passed. Replaced defective freezer led module all leds working."
Lou S.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher not cleaning dishes. Upon arrival, found no one home. Notified office and they contacted customer who advised they were at an appointment. Due to no parts being ordered for this call due parts being OOS, I am ordering the sump/motor assembly, heater, and control. Office to schedule return service.; ordrng 1 W10518394 (heater) and 1 W11085683 (pump&motor) and 1 W11306302 (cntrl-elec)"
Kayman B.
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived onsite for refrigerator with no ice production. Upon inspection through diagnostics I found the ice maker failed an needs to be replaced. I replaced the IM and tested. All tests passed through diagnostics.. Unit is working as designed at this time. No leaks detected time of service. Job complete.
David Z.
MICROWAVE JENN-AIR JMC3415ES0 Arrived on site to diagnose microwave with no display or function. Performed diagnostic. Found good voltage to unit. Found filter board fuse open. Replaced fuse and retested. Was able to hear water properly. All is working as designed. Call complete.
Kayman B.
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived onsite for wall oven with upper cooling fan speed error. Upon inspection I found that while in component activation through diagnostics the upper cooling made a humming noise and I could hear it wasnt spinning. I also got a microwave cavity temp sensor error while on component activation. The unit will need a oven main control microwave control and blower for repair. Ordering Microwave control (W11110951). ; ordrng 1 W11110951 (cntrl-elec)
Andy B.
WASHER GE GTW460ASJ6WW Arrived on site for washer not draining. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Jacob S.
RANGE AMANA AER6303MFB2 Arrived onsite for elements on top not getting hot enough to boil. Tested unit. Unit got water to a boil. Unit is working as designed. No issues at this time. Job complete
David S.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to install previous diagnosed parts. I gained access to the hv control and replaced with new. I replaced the UI, ice box fan and installed the ice maker adapter. I tested the unit and it is now operating as designed. Job complete."
Tommy O.
WASHER GE GTW460ASJ5WW Arrived onsite for previously diagnosed parts. Upon arrival found unit lid lock connection was loose. Tightened connections and retested. Unit lid lock tested good. Found unit drain hose was kinked. Pulled unit slightly out to give hose room and tested draining. Unit is currently operating as designed after tightening connections and giving unit hose room to not be linked. Job completed.
Clif L.
REFRIGERATOR WHIRLPOOL KRMF706ESS00 Arrived on site to diagnose a refrigerator that is not cooling properly. I found freezer not defrosting due to open wire in circuit. Repaired wire and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Scott M.
DRYER WHIRLPOOL WED5620HW1 "Arrived on site ,replaced control,and UI console . Tested unit ,all checked normal . Also ran air flow check all checked normal. No lint build up at time of service. Job complete ."
Tommy O.
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived onsite for ice maker not cooling. Upon arrival found unit valves were good unit compressor was receiving proper voltage and unit condenser fan was running. Found unit was not pumping refrigerant. Unit will need a silt system done office to reschedule. Quoted customer 1078.33 see quote on SD quick pic. Collected service fee on Cr. Customer is looking into other options but will call if they choose to not go forward with repair.; ordrng 1 CNOTE (SILT SYSTEM TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 WPW10605286 (COMPRESSOR )
Richard P.
REFRIGERATOR WHIRLPOOL WRS331SDHM03 Arrived onsite for the refrigerator ice maker not making ice. During testing found that that the fill tube was frozen. De thawed fill tube and found a piece of foam stuck inside the fill tube causing the issue. Removed clog and ice maker tested good. Unit still under construction was not able to leave a LBH. Complete
Kevin B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and inspected dishwasher and found right hand side adjuster is broken. Replaced adjusters with kit and dishwasher is now operating normally. No water leaks from connections at time of service, job complete"
Leonardo C.
DISHWASHER KITCHENAID KDTM604KPS0 Arrived on site to test unit for lower rack wheels broken. Ordering new wheels office to reschedule. Customer also complaining about a loud noise couldnt duplicate noise customer will try to video the noise ; ordrng 2 W11133747 (LOWER RACK WHEELS )s
David Z.
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to diagnose washer stuck draining. On arrival plugged in unit and drain pump kept running nonstop. Unit caught in a drain loop. Was able to successfully cancel out the drain cycle and get into diag. Found off balance load code. Reset unit, calibrated and ran 3 diag cycles. Unit is running properly now. Advised customer on how to stop cycles and proper loading. All is working as designed with no leaks found. Call complete."
Scott M.
DISHWASHER KITCHENAID KDPE234GPS0 2-1Arrived on site for partially draining dishwasher . Found loop too low and gunk building in drain tube . Tried to clear it out . Ordering both drain tubes . No water leaks detected at time of service. Call to set return .; ordrng 1 8269144A (DRAIN TUBE ) and 1 WPW10545278 (DRAIN TUBE W/ CHECK)
David Z.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site to install door to resolve air leak in RC. Installed door and retested. Retested and all is working as designed. Call complete.
Luis M.
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site for door closure and ripped gasket. Found mullion divider sitting low on door raised mullion slight rip on gasket gave estimate for gasket replacement
Kevin B.
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and inspected dishwasher and found it is not draining. Found check valve is stuck and after correcting also found garbage disposal was recently replaced and knockout was not removed. After also correcting this washer is running properly. No water leaks from connections at time of service, job complete"
Clif L.
WASHER WHIRLPOOL WTW7500GW0 Arrived on site to diagnose a washer that is not completing cycles. Tested unit and found loose bolt on rotor assembly. Tightened bolt and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Clif L.
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to replace valve for washer. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Robert J.
DISHWASHER WHIRLPOOL KDTE304GPS0 Arrived on job for complaints of not cleaning. Found the wash motor not working. Replaced sump and motor. After replacement test operation no leaks detected at time of service.
Andy B.
REFRIGERATOR WHIRLPOOL GS6SHEXNS00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Leonardo C.
DISHWASHER KITCHENAID KDTM404KPS0 Arrived on site to replace manifold. Replaced manifold test unit and unit test good job complete
Matthew Z.
FREEZER WHIRLPOOL KRFF507HPS00 "Arrived onsite for RC lights and FC lights not operating correctly. Replaced freezer module, tested unit and all LED lights are functioning. Job complete"
Kevin B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and inspected refrigerator and found both freezer handles are loose. And central freezer bin front plastic keeps popping off. Corrected handles and will need a new freezer been shipped directly to the customer to complete repair. Job complete; ordrng 1 D2CW10858802 (D2C Freezer bin)
Leonardo C.
OVEN KITCHENAID KHMS2056SSS2 Arrived on site to test unit unit beeping. Found shorted keypad but will need new door.
Jacob S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for unit not making low ice and water dispenser is putting out slow stream of water and the light in the freezer and top of the refrigerator are not working. Ordered parts. Office to reschedule. ; ordrng 3 W10695459 (module)s and 1 W10865826 (valve) and 1 W11430645 (VALVE)
Scott M.
OVEN WHIRLPOOL WFE525S0JS0 "Arrived on site , ran diagnostics got control error code . Terminal and all connections are good . Ordering control . Please call to set return.; O-emld tckt"
Tommy O.
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher not drying. Upon arrival found dishwasher was not releasing rinse aid. Replaced unit dispenser and tested. Unit tested good. No signs of leaks during service. Job Completed.
Jimmy J.
MICROWAVE WHIRLPOOL WMH31017AS-5 Arrived on site for F1e4 error code displays when attempting to heat something plate spins when door is open. Installed new fuse and microwave immediately blew the fuse again. One of the interlocks must have gotten welded. Ordered two new interlock switches and two more fuses. Also returning with control. Please expedite this request. ; ordrng 2 W10138793 (fuse)s and 1 WP8206419 (interlock) and 1 WPW10156813 (interlock)
Brandon C.
WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of unit not finishing cycle, found control not recognizing actuator, I replaced control and actuator. Unit tested good."
Robert J.
WASHER WHIRLPOOL WTW4955HW1 Arrived on job for complaints of leaks. Found the leak at the point were the tub meets the tub ring. ; ordrng 1 W10371566 (tub) and 1 W11043544 (ring-tub)
Wesley P.
WASHER WHIRLPOOL WTW4950HW1 Arrived onsite and found unit had video of grinding noise occasionally during agitation. Was unable to replicate noise. No errors. Found unit spinning and agitating properly.
Luis M.
REFRIGERATOR WHIRLPOOL MFT2776DEM00 Unit will need evaporator ; ordrng 1 W11116006 (EVAPORATOR )
David Z.
DISHWASHER MAYTAG MDBH949PAW3 "Arrived on site to diagnose dishwasher not cleaning well. Customer told me that the water in the unit is almost cold or warm normally, but not hot. Checked the tap and it takes a long time for the water to get really hot. I explained that the unit doesnt heat the incoming water, heater only comes on if high temp options are used. Ran unit and its running fine and no failures were found. Advised they may need to drain / fill if the original fill does not get warm enough. All is working as designed. Call complete."
Jimmy J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for Leaking water from the bottom Large accumulation of ice at top of evap cover. Placed in forced defrost twice to remove as much frost as possible. I could hear the water sizzling and gurgling and water was flowing freely through the drain tube. Ordered new UI and Evaporator motor with heater harness and thermistor for return trip. ; ordrng 1 W11284720 (panel-ui) and 1 WPW10276647 (motor-evap)
Luis M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install parts previously diagnosed. Replaced led control and power supply powered unit on all lights working.
Robert J.
OVEN WHIRLPOOL KOSE500ESS04 Arrived on job for complaints of temperature not correct. Calibrated oven to proper temperature.
David Z.
MICROWAVE KITCHENAID KOCE500ESS09 "Arrived on site to follow up on oven calibration. Spoke with customer who said they had several questions on microwave function. Answered several questions about options, heat and grease coming from element and which cycles use the heating element. No repair needed, just advised on use. Call complete."
Jacob S.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived onsite for unit making water pool at the bottom of the freezer. Looked at unit, saw water pooling at the bottom of the freezer. Upon further inspection. Found that the drain tube for the freezer was clogged. Removed clog from tube. No issues at this time. Job complete"