"Arrived on site to install previously diagnosed and ordered part. Due to the lower blower harness being damaged, I removed and replaced the main harness and wired it into the junction box. Checked my connections and tested both ovens, and the unit is operating as designed. Job completed. W11501788"

"Arrived on site for unit powering off. At time of visit unit running and working correctly,checked power cord found movement of cord unit would power off,switched outlets moved cord around no issues diagnosed issue with outlet,customer will need power outlet replaced,switched power cord to a good outlet."

Arrived on site for sprayer lower sprayer arm had come off . Arm and nut look in good shape. Reinstalled arm and ran quick wash cycle . All checked normal. No water leaks detected at time of service. Job complete

"Washer MVW6230HW1: removed and replaced gearcase W11454734, splutch kit W10721967, actuator, motor belt W11239857, and belt cover. Tested unit and it functions normally, agitates properly. Drains and spins with no leaks detected time of service."

"Arrived on site and checked in with the front office. Office staff informed me that the tenant has a dog that is not caged, and they were unable to reach the tenant to confirm it was safe to enter the home. Due to safety concerns and no communication, access to the unit was not possible at this time. Front office advised to reschedule the appointment once contact is made with the tenant and the dog is secured. No work performed. Job to be rescheduled.; O-emld tckt"

"Arrived on site to inspect the oven for a gas smell when attempting to ignite the bake function. Verified that the unit uses an electronic spark ignition system. During testing, found that the igniter was sparking but not making proper contact with the bake burner, causing unignited gas to escape and produce a gas odor. After multiple ignition attempts, the oven eventually ignited on the third try; however, the igniter continued to spark even after flame was established. This indicates that the DSI (Direct Spark Ignition) control board is not properly sensing flame presence. To correct the issue, ordering a new DSI board and bake igniter. Inspected all surface burners and verified proper operation with no signs of gas leakage or irregular ignition. Rescheduled for Thursday ; ordrng 1 WPW10511278 (Dsi board)"

"Arrived on site to diagnose cooktop with no burners igniting. Verified power to the unit and confirmed igniters were sparking but no flame was present. Checked gas supply to the cooktop and found the main gas valve in the off position, preventing gas flow to the burners. Opened the gas valve and retested the unit. All burners ignited properly with strong, consistent flames. Verified proper ignition and flame pattern on all burners. No gas leaks detected. Unit is now operating as designed. Job complete."

"Arrived on site to diagnose dryer taking too long to dry clothes. Verified proper power supply and tested unit operation. Observed that the gas igniter activated and ignited the burner immediately, confirming proper heat production. Proceeded to check airflow and found the exhaust vent line damaged and restricting airflow, causing extended dry times. Showed the customer the damaged section of the vent and explained that restricted airflow prevents proper moisture removal. Advised the customer to have the vent repaired or replaced to restore normal drying performance. Unit itself is functioning as designed. Job complete."

Arrived on site with parts ordered. Removed oven from wall. Replaced console. Verified operarion. Call complete.

"Arrived on site to replace previously diagnosed part. Upon arrival replaced cycling thermostat (WP3387134) and tested unit, unit is now cycling properly and within temperature range. Unit is now running as designed, no gas leak detected, job complete."

"Arrived on site to diagnose dryer tripping the breaker intermittently. Verified proper connections and safety. Tested voltage at the terminal block and found voltage reading within range. Checked amp draw during operation, and readings were normal. Found the dryer connected to a GFCI breaker, which can be overly sensitive with this type of appliance. Contacted tech support and performed diagnostic tests together. Confirmed that the dryer is operating as designed, and the breaker tripping is related to the GFCI sensitivity, not a fault within the dryer. While testing, noted a squeaking sound coming from the drum area. Disassembled the unit and replaced the repair kit (rollers, belt, and idler pulley). Reassembled and tested the dryer noise eliminated, and the unit is now operating properly. Contacted safety to report findings. Job complete.Case#21390097 safety#21354838"

Arrived on site for ice maker not working. Ran a harvest cycle to test ice maker not doing anything. Removed ice maker when doing holding clip broke off. Ordering icemaker office to reschedule no leaks present at this time. ; ordrng 1 W11727980 (Icemaker)

"Arrived on site for washer WTW4855HW3; fresh food drawer keeps rolling forward when you open door. Also on site for unit not dispensing water or making ice. Upon arrival, inspected unit; found unit not leveled and leaning forward, causing fresh food drawer to slide open when you opened the door. Leveled unit and tested drawer; no longer slides open when you open washer door. Customer stated unit barely makes ice and water dispenser has no water; she is constantly changing filter. Removed filter from housing and had good water pressure at dispenser. Customer asked if she could just leave filter out so she doesn't have to deal with it anymore; confirmed with supervisor, he approved. Informed customer since she is on osmosis system to make sure they manage it regularly and that it never goes over 20 psi; customer agreed. Unit is now functioning properly and as designed. No leaks present at this time. Job completed"

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues,replaced control and tested unit is now running as designed no leaks detected job complete installed W11607637"

"Arrived on site for unit not making ice. Upon arrival, found ice jammed in between the ice maker and sensing arm causing ice to be dispensed. Picture attached. Ran a harvest test and found ice maker function working and water flowing from fill tube. Explained to customer the ice bucket will need to be recycled every one in while to prevent ice getting jammed. Also explained to customer water filters is considered an accessory by the manufacturer so its a not considered a part that can be replaced under warranty. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues,replaced control and tested unit is now running as designed no leaks detected job complete installed W11607637"

"Arrived onsite for WDF332PAMS0 dishwater leaking water. Upon arrival, ran diagnostics but found no error codes. Initiated test cycle, found water was leaking from bottom right corner. After futher inspection, discovered crack in tub (pic attached). Ordering tub assembly W11513977 for next service, 2 hr job. Office to reschedule, needs more work. ; ordrd 1 W11513977 (Tub assembly)"

Arrived on site to apartment 2309 to install previously ordered parts. Replaced hoseW10878507 and screw WP304231. Test unit and is operating as designed. No leaks present. Job complete

Arrived on site for unit not cooking. Upon arrival tested all burbers confirmed all working properly. Tested both bake a broil element are working and unit reached up to 400 degress. Can not find any issues with unit at this time. Unit is functioning properly and as designed to job completed

"Arrived onsite for WRS321SDHZ13 refrigerator doors not aligned properly. Upon arrival, confirmed right side was higher than left. Adjusted right side to same level as left. No leaks observed, job complete."

"Arrived on site to apartment 1108 for refrigerator WRS315SNHM09 with issue of leaking water. Upon arrival found, inspected unit and found leak. Used icemaker kitW11729596 to repair issues. Test unit and is now filling correctly. No leaks present. Job complete"

"Arrived on site for dryer with door not shutting. On arrival, I was able to quickly fix issue by installing a new 279570 strike kit. I found the door, hinge, and spring's all working as designed, and there was no abnormalities or damage to the front panel or the door. After installing the part, I ran a full load of laundry in the dryer for ten minutes with the customer present and found the door never opened and is working as designed call complete"

"Arrived on site at apartment 5304 with issue of timer not operating correctly. Upon arrival, ran diagnostics and there are no saved error codes. Customer states that the cycle completes but items remain wet. Found that damp dry is being used. I explained that the damp dry is designed to end with clothes damp. Test unit with wet towel with damp dry off. Unit is operating as designed. Job complete"

"Arrived on site for dishwasher to install w 11483553 gasket w 11414073 vent w 11412300 dispenser and w 11545539 vent gasket. On arrival installed parts, test the dishwasher and found no leaks and unit working as designed.Call complete"

Arrived on site for a JOECC730RL00 oven getting an acu fault. I verified the f1e1 error. Customer said it's random but it's working right now. I'm ordering W11774684 console and W11758694 acu for the return visit. Office will need to reschedule. ; ordrng 1 W11774684 (Console) and 1 W11758694 (Acu)

Arrived on site at apartment 3115 with issue of FILLING WITH WATER GOES TO WASH MODE AND WILL JUST SIT AND NOT MOVE FORWARD.. upon arrival I explained to maintenance team that only the control is covered by S code and that any other issue is not. They will hold off for now. Job complete

"Arrived on site for washer needing, w 11652038 harness w 11603810 control, and w11841722 actuator. On arrival I installed parts and tested washer and found note leaks and unit working as designed called complete."

"Arrived on site for an add on call. Upon arrival, unit was unplugged. Plugged unit and stuck in drain mode. Bypassed drain mode and ran diagnostics and passed with no other issues. Found pressure sensor and main control fault codes. Unit will need control. Confirmed with DW control is available and will return on the original scheduled day Thursday 30th. No water leaks detected at this time. No parts replaced ; schdld next appmnt for 10/30 THU !"

Arrived on site to install previously diagnosed and ordered parts per previous technician. I removed and replaced the ice maker and installed the fill tube extension. I tested the ice maker and it is operating as designed. No water leaks observed during service. WPW10496649 WPW10300022

"Arrived on site for refrigerator needing w10830189 gasket. On arrival installed part, then reassembled and found door working as designed call complete."

"Arrived on site for unit dripping water from dispenser onto gutter. Upon arrival, found wet towel on the gutter. Customer stated they dispensed enough water to clear air pockets. Customer also mentioned, when dispensing, feels like some air pockets were still not cleared. Proceeded to dispense water and found air pockets formed twice when dispensing. Proceeded to detached hose from the hinge isolated tubing through the door and found no air pockets forming. Blew through hose and felt restriction when blowing. Reattached and tested and dispensed about 2 gallons and issue did not occur again. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

"Arrived onsite for KOCE507ESS09 oven turn table making noise and cavity light not working. Upon arrival, started unit and observed abnormal noise appearing to come from turn table and no light in the microwave. Replaced turn table motor W10911403, motor cover W11676353 motor cover, and light W10886919, unit is now functioning as designed. Job complete."

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I was to replace the ice maker in the RC section. Upon arrival, I placed the unit in diagnostics and checked for error codes in test 56 and found E0-no errors. I tested the ice maker in test 57, and it harvested as designed. I tested the fill tube in test 45, and I could hear the valve energizing, but no water filled the tray. I removed the ice maker fascia and found the fascia heater shorted. I gained access to the fill tube heater and found it had shorted and melted the fill tube and the icebox cover. I advised the customer of my findings and advised that I would have to order more parts. I am ordering the icebox cover, fill tube, fill tube heater, ice maker fascia, hv control, permagum, and will return with all prescreened parts. At the customers request, I scheduled return service for 11/03/25. RETURNING TECH TO REPLACE THE ICE MAKER, FILL TUBE, FILL TUBE HEATER, ICEBOX COVER, ICE MAKER FASCIA, & HV CONTROL. Ice maker left turned off, and no water leaks observed during service. ; ordrng 1 W11224256 (Hv control) and 1 W11686800 (Fill tube) and 1 WPW10598013 (Icebox cover) and 1 W11087201 (Fill tube heater) and 1 W11741469 (Ice maker fascia) and 1 212643 (Permagum)"

Arrived on site for unit not heating or drying. Upon arrival ran diagnostics found fa e2 error stored cent error. Ran test cycle tested amo draw at heater got 7amps heater is getting power to element. Issue is with the vent PR confirmed ordering part return set for 10/30; ordrng 1 W11649995 (Vent)

"Arrived on site to inspect oven microwave combo that tripped the breaker while not in use. Upon further inspection, I reset the breaker and tested the microwave and oven and could not replicate the issue. The unit had proper incoming voltage. The unit is operating as designed and due to the unit tripping while not in use, suggests it was not caused by the appliance itself but some electrical factor."

"WRS321SDHB10. Verified loud noise from freezer. Fan shroud had ice buildup around it, hitting evaporator fan motor. Removed excess ice. Installed fill tube kit Wpw10496649 to ice maker. Cycled ice maker; it filled and did not leak down the backside wall. Unit is working as intended. No leaks at time of service.Wpw10496649"

"Builder Adam - 281 224 3761. Arrived on site to follow up on double oven WOED5030LZ01 that trips breaker on occasion. Performed standard voltage checks and found all voltages and polarity are correct. L1 to N/G 122, L2 to N/G 121. L1 to L2 244. Set oven for 500 degrees 2 hour burn off for both ovens. Builder had removed oven after removing the stripped screw. Reinstalled into cavity. Failure is triggered by GFCI nuisance tripping. Advised on burnoff being the recommended whirlpool repair, and to have the breaker updated with the newest model and version available from the breaker manufacturer. No other repairs recommended for this issue. Called findings into safety, SR213231954."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and repalced the compressor, access valve, and UV dye drier. I evacuated the system and then cleared it with nitrogen. I checked pressures just before clearing and found the system holding 200psi of nitrogen telling me there's no leaks in the system. I removed and replaced the compressor, access valve, and UV dye drier and vacuumed the system down to -30/0 psi. I installed 65g of R600 refrigerant and allowed the unit to equalize. Plugged the unit in and tested and found the unit is cooling, and both evaporators are producing a frost pattern. Unit will need to cool for at least 24 hours. Unit is operating as designed, and no wate were observed during service. Job completed. There is no one on site to sign for the receipt (vacant new build)."

"Washer WTW4957PW0: Removed and replaced main control board W11608056. Recalibrated washer and ran auto test; build, agitate, drain, and spin cycles working as intended. Though weeks detected at times during service. NO WATER LEAKS OBSERVED DURING SERVICE. W11608056."

"DU1055XTVB8 Arrived on site for a dishwasher not draining. On arrival, I ran diagnostic and found something was in the drain pump. I removed the drain pump, and the propeller has failed. I replaced the drain pump then tested product is working as its designed with no water leaks visible from the main water supply."

"Arrived on site to diagnose washer with unknown model number reported to be leaking. Customer stated unit leaked when off, with water found under unit; water supply was turned off. Examined unit and confirmed model tag worn beyond identification of model and serial. Performed basic leak check and found no water trails in or around washer. Restored water supply and observed no leaks. Ran diagnostic test cycle with customer present; unit did not leak. Detached bellow from front and found no leaks or trails visible, including undisturbed dust under unit. Unable to verify leak or source at this time. Customer will monitor usage.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

"Arrived on site for unit, not cooling in both sections. Inspected unit found compressor and evap fan motor not running. Plugged unit into different outlet compressor fan motor everything started running.Immediately and units started cooling. Customer will monitor and allow unit twenty four hours to cool. No, leaks present at this time job completed"

Arrived onsite for WTW4816FW3 and was able to replicate noise when under water weight. Vertical play in the agitation shaft cuases noisy gear constact on the splutch when there is the upward pressure of water in the load. Repalced actuator w11481722 and gearcase W11454741. Tested unit into wash cycle and passed previous failure point because there is no vertical play in the new shaft. Advised customer on repair.

Arrived on WDF332PAMS0 Dishwasher not reaching temp. When running diagnostics no errors are present. I ran the sink for a bit and started a test cycle. Unit filled with hot water. I waited till the end of the cycle and found heating element to operate as designed. No issues with unit. No leaks. Call complete. Customer not onsite for signature.

Arrived onsite to unit 5307 for WTW4850HW3 with f3e1!continuous drain error. Replaced control W11607637 to correct. Unit is now operating as designed after calibrating. No leaks detected at time of service.

"WMH31017HS11 Arrived on site for a microwave, making nosies . On arrival, I verified that the issue capacitor has failed and needs to be replaced. I ordered the capacitor and returning two parts back. I rescheduled the client 10/29/25.; ordrng 1 WPW10574736 (Capacitor)"

"Arrived on site to install previously diagnosed parts on washing machine model WTW4816FW3. Inspected unit and work area. Replaced drain hose W11244231 and ran a diagnostic cycle. Found cold water barely entering machine; removed inlet hose and observed low flow from screen. Installed hose backwards to flush debris; upon restoring water pressure, bits of wood and debris exited hose. Reattached inlet hose and reran diagnostics. Machine operated as designed with no leaks present during operation. Call complete."

"WRX988SIBM01 Arrived on site from previous visit to install parts. I installed the ui control kit that had the control board. When I was removing the evaporator cover, there was ice buildup . I removed all ice and then replaced the evaporator motor tested product is working as its designed no water leaks visible from main water supply."

"WTW7500GW0 Arrived on site from previous tech to remove grease and install new gearcase. I removed the one that was on there and sending back . I installed a new gearcase and calibrated,tested on quick wash product is working as its designed no water leaks visible from main water supply."

"Arrived onsite for previously diagnosed part. I installed the fill tube but found the issue to be the compressor vibrating against cardboard. I added tape and a sound pad from another call, and the unit is not making the noise during service. Call complete. Installed 1 sound pad and W11750811 FILL TUBE."

Arrived on site with parts ordered. Reviewed with customer. Customer says there was not signs of a leak on the ice or icemaker when. They were finally able to remove bucket. Asked how to keep it from rolling. Plastic peice fell and stopped door from closing all the way. Replaced bucket. Verified operation. Call complete.

"Arrived on site to replace previously diagnosed heater, replaced heater and tested unit is now running as designed no leaks detected job complete installed W11537778"

"Arrived on site for dryer WED8127LC2 with issue of not heating correctly. Upon arrival, test polarity and is correct. Ran vent test and failed. Ran a dry cycle and heats correctly. Found dryer pushed too far back causing vent hose to be crimped. I straightened out hose and retest vent airflow and now passes. Unit is operating as designed. Job complete"

"Arrived on site for washer stuck in drain loop. On arrival couldn't enter diagnostics, but found w 11608056 control bad. Replace board reassembled and tested unit and found no leaks in washer, working as designed call complete."

"Arrived on site to test unit WTW4850HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for dood freezing RC, tested unit found damper not closing, replaced damper and tested it is now functioning as designed, also customer reported that she is still having issues with ice not dispensing, inspected and found bin slipping on the couplers, found chute coupler stuck and spring not able to push it up, removed coupler, added grease and tested unit is now running as designed no leaks detected job complete installed W11236951"

Arrived on WOES3030LS01 for oven light getting hot. Upon arrival customer stated henwould leave it on overnight to keep food a bit above room temp and found it really hot in the morning. I explained to the customer the lights have no temp regulation on them and nothing prevents them from getting hot after long time use. I explained to the customermit is only made to see your food for brief moments and not designed to keep food warm or to keep on overnight. Customer understands. No issues with unit call complete. Auth WHUQRAAPL1.

"Arrived on site to replace previously diagnosed part. Upon arrival replaced control (W11608056) and applied power to the unit, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit WFGS3530RS0 for door issues. Upon arrival builder stated they wanted the door inspected, as it did not appear to be closing fully and there was noticeable movement when pressing on the glass or handle.Tested the door function and verified proper opening and closing. Confirmed that movement in the glass is due to natural flex of the panel, and movement at the handle is caused by normal gasket compression. Door is operating within manufacturer specifications and unit is running as designed. Informed builder of findings. No one on site for signature. No parts installed, no gas leaks detected, job complete."

Arrived onsite to install previously diagnosed parts on a washing machine model WTW4816FW3. Inspected the unit and work area. I replaced the control W11603810 and calibrated the unit. I ran the unit through diagnostics and found the unit working and operating as designed. Call complete. No leaks were observed during service.

"Arrived on site to test unit MVW5035MW1 for not locking lid. Upon arrival customer stated unit stopped mid-cycle, would not drain, and the lid would not unlock.Verified issue and found lid in the unlocked position. Attempted to start a cycle and found latch actuating multiple times without successfully locking. Replaced latch (W11670519) and attempted to start a drain and spin cycle, but latch did not engage. Tilted unit back and drain pump engaged indicating a broken wire in the harness. Allowed unit to drain completely and attempted to repair the harness; however, the unit is installed in a tight closet with a dryer adjacent, preventing proper access for repair. Advised customer unit will need to be made accessible prior to return visit. Ordering harness and clip, rescheduled for 10/29.; ordrng 1 W11643701 (Harness) and 1 W11755726 (Clip)"

"MHW5630HC3 Arrived on site for a washer leaking from the seal. On arrival, I verified bellow has failed. I replaced the bellow, then tested product is working as its designed no water leaks visible from the main water supply"

"Arrived on site for ice maker, not working. On arrival confirmed issue and found ice maker bad and replaced it with w 11700250 and tested ice maker and found at working as designed call complete."

"Arrived onsite for WTW4855HW3 washer control board not working properly. Upon arrival, inspected unit and confirmed W11607637 control replacement according to SP W11766193. Tested calibration and wash cycle, unit now functions as designed. No leaks observed, job complete."

"Arrived on site to replace previously diagnosed damaged door, found door dented in multiple places, replaced door and installed name plate unit is now functioning as designed job complete installed LW10912075, W11223753"

"Arrived on site for washer needing w11449840 gear case, w11239857 belt, w10721967 cam, w11481722 actuator, and w11643701 harness. On arrival installed parts and found washer, working as designed with no leaks or noises call complete."

"Arrived onsite for WED4850HW0 dryer tripping breaker. Upon arrival, started unit and ran just fine. Confirmed all components were working as designed, advised customer to reach out to breaker company referencing SP W11525530. Job complete."

"Arrived on site to test unit for not drying dishes, tested unit found all components activating properly and heater is getting hot, noticed that customer is not using rinse aid, explained to customer that rinse aid must be used every time for optimal performance, also advised customer to prop door open when cycle completes to allow it to air dry, at this time unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site for dishwasher with upper third level rack, i'm not able to be pulled in and out adequately. On arrival, confirmed failure, and upon further inspection, I found the top of the tub, completely depressed inward, preventing the drawer from being pulled in and out correctly. I found the following parts are needed to complete repair. W11409866 tub, w11775237 feed tube, w11590538 retainer, w11573766 3rd lvl spray arm. The office will need to reschedule in order to complete repair once. Availability of parts are known for a two hour rebuild.; ordrng 1 W11409866 (Tub) and 1 w11775237 (Feed tube) and 1 w11590538 (Retainer) and 1 w11573766 (3rd level arm)"

"Arrived onsite for WOES3030LS01 oven tripping breaker. Upon arrival, heated unit to 500 for burn off. Advised customer of SP W11525530 for nusince tripping, let her know to contact breaker manufacturer if issue persists and gave her contact info. Job complete."

"Arrived on site to test unit for not cleaning dishes, customer stated that the dishes in the bottom are not washing properly, tested unit found lower spray arm split replaced spray arm and tested unit is now running as designed no leaks detected job complete installed WPW10491331"

"Arrived on site to test unit JFFCC72EHL04 for water freezing in the RC section. Upon arrival customer stated water accumulates at the bottom of the RC and eventually freezes.Inspected unit and found frozen water buildup under the drawers. Removed all ice and standing water from RC compartment. Tested dispenser and verified filter head is not leaking. Inspected drain pan and found it full of water indicating a restricted drain line. Replaced drain extension (W11745091) from truck stock and retested. Verified water now drains properly through the system. Unit is operating as designed, no leaks detected, job complete."

"Arrived on site for washer stuck in drain loop. On arrival couldn't enter diagnostics, but found w11603810 control bad. Replace board reassembled and tested unit and found no leaks in washer, working as designed call complete."

"Arrived on site for washer stuck in drain loop. On arrival i found no errosnin diagnostic. I verified the motor, actuator, capacitor, & latch all worked both in customer mode and diagnostic butbfound intermittent sensing and rinse failures in normal operation from control. I replaced w11607637 control & tested unit and found no leaks. Unit working as designed call complete."

"Arrived on site to test unit for not cooling properly, tested unit found very low frost pattern, only top coil is frosted, but compressor is running extremely hot, unit has a weakening compressor, replaced compressor, access valve and dye drier, vacuumed system down for 30 minutes, vacuum held good, charged 5.5oz of R134a refrigerant, evaporator developed a good frost pattern, unit is now running as designed, advised customer to monitor for 24 hours before loading no leaks detected job complete installed W11506635, WPW10143759, 8201675"

"Arrived on site for oven needing w11598120. On arrival i found had a ordered was incorrect, however I was able to adjust metallic contacts with in harness to make better contact with new sensor. Found oven working as designed. Call complete."

"Arrived on site for complete no cool. Per customer unit was working from last visit, at time of visit room temp in both sections,compressor and fans running ordering compressor and evaporators ; ordrng 1 W11291123 (Ff evaporator) and 1 W11099748 (Fzr evaporator) and 1 W11575001 (3 way valve) and 1 W11548259 (Condenser) and 1 W11592010 (Compressor) and 1 W11506635 (Access valve) and 1 W10843121 (Drier)"

Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor error code. U it is in range of service pointer . Replaced control W11608056. Ran calibration and dianostics test wash. All checked normal. No water leaks detected at time of service. Job complete

"Arrived on site for broken slide on icemaker,removed defective icemaker installed new icemaker kit ran reset on icemaker, icemaker filled with water. W11735838"

Arrived on site for freezer not cooling. Unit was unplugged. Plugged in and found compressor notnstarting. Just hums and goes off on overload. Verified start device is not our issue. Will need new compressor. Recovered existing refrigerant. Replaced compressor drier and access valve. Pressure tested at 250. Vacuumed and weighed in charge. Verified operation. Call complete

"Arrived on site to inspect dishwasher model WDF520PADM7 not draining. Upon further inspection, I inspected the drain hose connection at the disposal and found a clog from food debris and build up. I cleared the build up and flushed the drain hose. I resembled and tested the dishwasher and it is operating as designed. No water leaks observed during service."

"Arrived on site for washer WTW4957PW0 with issue of drain pump runs continuously. Upon arrival, unit is unplugged. As soon as power is restored, confirmed the drain pump runs continuously. Need to replace control. Replaced control W11608056. Unit is operating as designed. No leaks present. Job complete"

Arrived on site for washer WTW4955HW3 to install previously ordered part. Replaced control W11608056. Test unit and is operating as designed. No leaks present. Job complete

Arrived on site for refrigerator icemaker only giving crushed ice. Found the ice in the bin is clumped together . Evidence of leak from icemaker. Replaced icemaker. Verified operation. Found ice bin is seperati of and will need to be replaced. Did not see light coming through dispenser. Ordering new bin. Customer also said the drawer is broken in fridge door. Confirmed it is cracked through.. ordering that as well as dispenser door. Office will call to schedule. ; ordrng 1 W11747578 (Bin) and 1 W11627397 (Door container)

"Arrived on site for no ice. Powered unit on 'on/off' indicator blinking,replaced defective bin thermistor,ran a normal cycle pump shutting off water fill early,replaced defective pump ran diagnostic all test passed,ran a normal cycle water filled pan correctly. W11542867,wpw10519913"

"Arrived on site for oven WOES5030LZ01 with issue of screen not functioning properly on display . Upon arrival , ran diagnostics and get error code F6-E4 user interface mismatch. I replaced console W11659261. Test unit and is operating as designed. Job complete"

"Arrived on site at apartment 201 for refrigerator WRS331SDHM08 with issue of door dented. Upon arrival , inspected unit. Found dent on right side door. Replaced door LW10912313. Unit is operating as designed . Job complete"

"Arrived on site to inspect refrigerator WRS315SDHM12 no cool. Upon further inspection, I found the unit on and cooling, but there was a bottle of water inside the FC sectionmand it was not frozen. I gained access to the evaporator and found a frost pattern, but the back 3 coils were not frosted. I stuck my wet finger to the coils that had a small amount of frost on them and my finger stuck. It did not stick to the back 3 coils. I pulled the unit out and gained access to the sealed system components, and found the cap tube positi9ned at a 90-degree angle coming out of the cabinet. I corrected the cap tube and attempted to take the sink out of it. I found the evaporator beginning to get a better frost pattern on it and recommended that maintenance monitor the unit. No water leaks observed during service, job completed ."

"Arrived on site for water constantly running. Ran diagnostic found water pan over filling waited and pump powering on valve after pan is full and over filling,diagnosed a defective recirculating pump,replaced recirculating pump and bin thermistor ran diagnostic all test passed ran a normal cycle and water filled pan and continued cycle. Wpw10511923,w11542867"

"arrived on site to test unit JJB6424HL0 for error message. Upon arrival, customer stated he was not aware unit was out of warranty, declined service. No service provided no fee collected, no parts installed, job complete."

"Arrived on site for oven WOS51EC0HS20 with issue of Display just shows hour glass. Upon arrival, inspected unit and confirmed issue. Panel is not responding. Need to replace console. Replaced console W11600370. Test unit and is operating as designed. Job complete"

"Arrived on site to diagnose a dryer making an intermittent noise during operation. Customer provided a video recording of the noise, which resembled a buzzing or feedback sound coming from the console area rather than from the drum or motor assembly. Inspected internal components including the blower, drum rollers, idler pulley, and motor all tested good with no abnormal wear or noise present. Determined the sound is originating from the console, likely due to an internal speaker or electronic component malfunction within the user interface.Ordering a new console to resolve the issue. Office to contact customer once the part arrives to schedule return visit for installation.; ordrng 1 W11754660 (Console)"

Arrived on site to inspect oven/microwave combination unit for a reported issue with the microwave element support being broken. Confirmed that one of the element supports in the microwave cavity was damaged and not holding the element properly. Removed the broken support and installed a new one. Secured the element and verified it was mounted correctly. Tested microwave operation by heating a cup of water unit heated properly and operated quietly with no abnormal noises or movement from the element.Unit is now working as designed. Job complete.

Arrived onsite JBZFL30IGX10 and repaired unit which stopped producing ice. Found splatter had caused level arm to freeze in place. Cleared ice and improved splatter guard. No parts. Unit is now operating as designed. All checks good.

Arrived onsite WTW4855HW3 unit 114 and found f3e1 error continuous drain. Repaired by replacing the the control W11607637. Unit is now operating as designed following a calibration. Advised maintenance on findings. No leaks detected at time of service.

Arrived onsite unit 314 and found WRS335SDHM07 fridge freezing at 28f under the juice on the top shelf. Damper door frozen open. Repaired by replacing the damper W11645127. Unit is now operating as designed. Advised maintenance on repair.

Arrived onsite in 1072 for WTW4850HW3 with f3e1 error code continuous drain symptom. Repaired by replacing control W11607637. Calibrated and tested. Unit is now operating as designed. Advised customer on repair. All checks good.

Arrived on site for dryer making loud vibration noise . Found blower housing was bent in allowing gasket blower wheel to shake . Reshaped housing and back cover also found top of blower housing not screwed i to top lid . Unit is operating normally . No lint build up at time of service. Maintenance not on hand to sign ticket. Job complete

Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Ordering sump and motor rescheduling for Wednesday. ; schdld next appmnt for 10/29 WED !

"Arrived on site to replace the motor, blower wheel, and control board. Removed the failed components and installed all new replacement parts. Reassembled the unit and verified all electrical connections were secure. Tested the unit in both heating and drying cycles blower is now running smoothly with proper airflow, and all functions are operating as designed. Unit tested good. Job complete."