We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Cliff
Job Details: 11/11/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found compressor locked up and it will need to be replaced to complete repairs. ; ordrng 1 W11370574 (Compressor) and 1 WPW10143759 (Drier) and 1 Nitrogen (Nitrogen) and 1 W11506635 (Coupling) and 1 R600kit (R600 kit) and 1 2hours (2 hours)
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Georgetown, TX 78626
Maurice R
Job Details: 11/11/2022
"Arrived onsite for washer not completing wash cycle. On inspection found that the water would start to fill for about 5 to 10 seconds. Then it would go,to a dribble. Replaced the water inlet valve it worked correctly for 1 time before it went back to filling for a few seconds. I flipped the unit up and took look at the underneath in found oil all over the sides and on the rotor. Ordering control board W11419171 stator W11195971 clutch W10754448 rotor W11260238. No water leaks detected during service. ; ordrng 1 W11419171 (Control board) and 1 W11449841 (Gearcase) and 1 W11195971 (Motor) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11130935 (Inlet wiring harness)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS
Near Granger, TX 76530
Maurice R
Job Details: 11/11/2022
Arrived onsite for convection fan not working. On inspection but the unit in diagnostics mode and found error F2E1 Key stuck. I cleared the error and ran the unit in self test mode and the error came back. I cleared the error again and did a factory reset and re ran the self test and the error came back ordering a control board W1102943. After the factory reset the convection fan started to work. No gas leaks detected during service. I corrected the serial #. The unit was purchased May 2022.; ordrng 1 W11029431 (Control board / panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near New Braunfels, TX 78130
Andrew
Job Details: 11/11/2022
Arrived on site and replaced FC door from previous diagnosis. Needing 5/16-1/4 fitting to complete. Office to reschedule. ; ordrng 4 WP4373559 (5/16-1/4)s
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DP02
Near Austin, TX 78737
Scott
Job Details: 11/11/2022
"Arrived on site for wall oven flashing 2-1 error code . Key pad not responding to commands. Did power reset at breaker , touch pad still not responding. Ordering UI console ; ordrng 1 W10887855 (Ui)"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Georgetown, TX 78626
Maurice R
Job Details: 11/11/2022
"Arrived onsite for for dryer that will not power up. On inspection found all the components on the back test good. Tested the timer found the time was bad replaced it. Still no power, talked with Susie and we trouble shoot the control and found 2 resistor were bad on the control board. When we were testing the circuit when you pushed the power button the voltage would drop from 118 vac to 6 vac. We isolated the motor and the circuit would stay at 118 vac when the power button was pushed when the motor was out of the circuit. Ordering a motor WP694089 and a control board ; ordrng 1 WPW10476828 (Control board) and 1 279827 (Motor assembly) and 1 WP694089 (Blower wheel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Cedar Park, TX 78613
Paul
Job Details: 11/11/2022
Arrived onsite for a refrigerator still making a noise. I could hear the unit making a tapping noise again after the compressor came on and I could hear the noise in the FC. I removed the door and baskets from the unit with it running and could still hear the noise but when I removed the evaporator cover the noise stopped. I found the capillary tube out so far that it was making contact with the evaporator cover. I pushed and bent the suction and discharge lines towards the back of the liner and reinstalled the cover and the noise didnt return. The customer stated he would text me later and let me know if the noise returns. Upon removing the bins I found the thermistor cover not snapped in place and found the locking tab broken off. The thermistor cover needs to be replaced. Ordering W10405166 thermistor cover. Office to RS.; ordrng 1 W10405166 (Thermistor cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near McMahan, TX 78616
Andrey
Job Details: 11/11/2022
"Arrived on site to test unit for not cooling in RC, tested unit found FC evaporator completely frosted over, ran diagnostics on the heater and it is not engaging, the heater is good, unit has a defrost system failure, will need evaporator harness, defrost thermistor, control box and UI control, advised customer to unplug unit and leave doors open 24 hours Before our next visit,ordering parts office to reschedule ; ordrng 2 WPW10384183 (Thermistor)s and 1 W11203289 (UI control) and 1 W11546690 (Control box)"
We serviced a
FRIGIDAIRE RANGE
Model FGF348KCN
Near Round Rock, TX 78681
Paul
Job Details: 11/10/2022
Arrived onsite for a range that the burner lights on the left side but not on the right. I found the ignitor coming on but only drawing 2.5 amps and not opening the gas valve. I replaced the ignitor and tested the oven. All is working as designed. Call complete.
We serviced a
KENMORE REFRIGERATOR
Model 596.7238341
Near Austin, TX 78717
Vincent
Job Details: 11/10/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was leaking water. Inspected the water one and looked good inspected the drain and it was clogged. Cleaned the drain and tested unit is now draining as designed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Pflugerville, TX 78660
Cliff
Job Details: 11/10/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump locked up and replaced pump assembly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ05
Near Temple, TX 76502
Tyler
Job Details: 11/10/2022
Arrived on site for refrigerator not dispensing water properly and leaking from icemaker. I will confirm the icemaker legal to do two separate or not sealing causing ice to form and milk together in ice bucket. Also found filter head reservoir was failing to seal around filter. I am a repair and found no leaks during testing and unit functioning as design. call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Georgetown, TX 78633
Lou
Job Details: 11/10/2022
"Arrived on site to inspect washer leaking water. Upon further inspection, the customer advised that the washer leaked water from underneath. I inspected the valve/hose connections at the back of the console and they were good with no signs of leakage. I found the drain hose was 4 inches in the standpipe. I tilted the unit back and inspected underneath and found no evidence of water leaks anywhere. I placed the unit in diagnostics showing no error codes. Continued with testing and when the unit began to drain, I found water backing out the standpipe (photo). I stopped testing and placed the unit in manual diagnostics and slowly drained the water from the unit and monitored the standpipe. I was able to get the unit drained. Tested agitate and spin and the unit is operating as designed. Using my borescope, I checked the standpipe for clogs and found it clogged appropriately 6-8 inches down (photo). I recommended that the customer contact to clear the debris. No water leaks observed, within the unit, during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Waco, TX 76708
Jonathan M
Job Details: 11/10/2022
"Arrived on site for a refrigerator that has a door that wont close. Inspected unit and work area. The customer advised that they have a number of issues that they wanted me to look at including their freezer door not shutting fully, their pantry door not shutting properly, no ice production from either ice maker, and water dripping from their ice dispenser consistently. Confirmed all the customers complaints and found the rails on both freezer door and pantry doors worked broken and not closing properly. Also found the ice door separator leaking warm air into the ice bin area and causing condensation. I advise the customer that we would not be able to fully determine whether either icemaker needs to be replace due to loss of freezer air temperatures and all compartments. Advise the customer that we would at least need to replace the slides on both drawers and the ice door separator.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78705
Wesley
Job Details: 11/10/2022
Arrived onsite and found unit with SD error and f9e1 long drain. Determined the drain trap is clogged. Cleared water from unit and found clothing in the drain trap causing long drain removed and provided maintenance instruct on procedure.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Buda, TX 78610
Leonardo
Job Details: 11/10/2022
Arrived on site to test unit for upper rack falling. Test unit and found broken adjusters. Replaced adjuster kit. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Kyle, TX 78640
Kevin
Job Details: 11/10/2022
"Arrived on site and inspected refrigerator and found freezer door has a large air gap across the entire top. Disassembled freezer to inspect further and found support bar is missing. Inspected brackets and found they are both plum but door is not. Freezer door, Support bar and ears would need to be replaced at minimum
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Bellmead, TX 76705
Jonathan M
Job Details: 11/10/2022
Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. The customer advised of the unit will fill but will not wash the clothes or spend them out. Ran into diagnostics and found an F8 E1 (low /no water detected during fill) error code. Test of the unit in manual testing and tested both hot and cold valves. Found very weak water pressure coming through the valves on both sides. Checked behind the unit and found that the unit was hooked up to one water pipe with a Y splitter leading to the back of the unit. Found water pressure was weak from the water supply and did advise the customer that their issue is an installation one. Advise the customer to have thetheir water supply updated to have a hot and cold line going to each valve. I also advised that they should have their water pressure checked due to insufficient supply. The unit is working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC465HW0
Near Waco, TX 76710
Jonathan M
Job Details: 11/10/2022
"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. Customer advised that the unit seems to not finish any cold wash cycles. Tested the valves and found the cold water valve not pulling in any water. Remove the hose from the cold water valve and found buildup inside of the valve assembly. Replace the water valve and test of the unit. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model KEBS207BSS00
Near Austin, TX 78731
David S
Job Details: 11/10/2022
Arrived on site to disassemble both oven doors to clean the inner glass. I disassembly the doors and removed the glass so the customer can clean them. After cleaning I reassembled the doors and reinstalled them. They are now clean and shutting properly.
We serviced a
WHIRLPOOL OVEN
Model WFE515S0JS3
Near Harker Heights, TX 76548
Tyler
Job Details: 11/10/2022
Arrived on site for range tripping breaker in oven was in use. Upon arrival found no error codes and diagnostics indicating a hardware failure. Then check voltage from the outlet and found a stable on correctly polarized 240 V. Found range had a gfci breaker installed causing breaker to continuously trip. Explained to customer they would need to contact their builder and have dedicated circuit installed without gfci. Range is functioning as designed. Call complete
We serviced a
LG WASHER
Model WT5680HVA
Near Cedar Park, TX 78613
Vincent
Job Details: 11/10/2022
"Arrived on site for LG washer, inspected unit and work area. CX complaint was washer off balance code and a UE CODE. Ran unit in diagnostics and found no problems. Tilted unit and inspected the stator and rotor and it looked good. Control board will have to be replaced to fix the problem. No leaks where observed during service
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC18NNZS0
Near Austin, TX 78703
Wesley
Job Details: 11/10/2022
Arrived onsite and found unit operating with failed condenser fan motor.. Completed repair and tested. All checks good.
We serviced a
WHIRLPOOL OVEN
Model JJW3830DP02
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/10/2022
"Arrived on site to replace console from previous diagnosis. Customer was sent console from JennAir. Customer stated she wants to proceed with console replacement only and if control is needed after then proceed with initial diagnosis. Replaced console, unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Dripping Springs, TX 78620
Scott
Job Details: 11/10/2022
"Arrived on site for fresh food leaking and water on floor . Found no frost build up, drain tube was clogged up . Cleaned fresh food drain tube . No other issues found . No water leaks detected at time of service
We serviced a
GE COOKTOP
Model JB860SJ5SS
Near Elgin, TX 78621
Joe Z
Job Details: 11/10/2022
"Arrived onsite for it's the heating element needs to be replaced. It overheats no matter what temperature is set at. Upon arrival customer stated that all burners get hot even when set to low heat. Test unit and set to low but unit heats up to full heat. Found front left and front right burners never cycle. Contacted SW for assistance. Recommended replacement of both front left and front right elements due to elements having temperature sensors. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hutto, TX 78634
Paul
Job Details: 11/10/2022
Arrived onsite for a refrigerator that is not cooling correctly in either compartment. The CX stated it was cooling ok in the RC but the FC wasnt cooling at all and it stopped making ice a few days go. I ran some test and found the FC evaporator fan not running. I found the door on the FC not closing correctly and a large gap halfway down both sides of the door and along the bottom because the drawers and the bin was not installed correctly. I corrected the drawers and the bin so the door would close and found the evaporator completely frozen up. I explained to the customer that the air gaps from the door not closing caused this. I ran a forced defrost and the unit worked as designed. I explained to the CX that they would need to defrost the unit and then see if the fan would start working again. I went over laying out towels around the unit. The upper rails are also bad for the top drawer and need to be replaced. I also found the deli UI and wiring in the deli drawer badly corroded and explained to the CX what this could cause. MS stated they never had any cooling issues until just now.
We serviced a
LG REFRIGERATOR
Model LFX31925ST/00
Near Georgetown, TX 78633
Lou
Job Details: 11/10/2022
"Arrived on site to inspect refrigerator water dispenser not shutting off. Upon further inspection, I found the unit in the garage with the water turned off. I removed the dispenser assembly and found water behind the assembly and the harness badly corroded (photo). Also found the dispenser switch connection badly corroded (photo). I advised that due to the corrosion on the switch is what caused the dispenser to be activated and spray water without pushing on the dispenser arm. I traced the harness back to the side of the door where it goes inside the door. I advised the customer that the only way to replace the harness is to replace the door. I also found the ice door not sealing properly and allowing warm air up inside the ice bin melting the ice. Customer advised that they would leave the water turned off to the unit. No water leaks observed at the end of service, job completed."
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWS2
Near Austin, TX 78704
Wesley
Job Details: 11/10/2022
Arrived onsite and found unit operating with failed float switch seal. Cleaned unit seal and tightened nut. Tested unit for leaks and found unit is now operating as designed Leak free. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Austin, TX 78731
David S
Job Details: 11/10/2022
"Arrived on site for whirlpool fridge freezer ice maker not producing any ice. I inspected the unit and work area. I found the ice maker receiving good voltage. But will not cycle when called for.. I installed the new ice maker. I found it cycling and filling. The unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78729
David S
Job Details: 11/10/2022
"Arrived on site for dishwasher not cleaning the dishes. I inspected the unit and work area. I found no fault codes in diagnostics. I ran a diagnostics cycle and found the unit filling with water. I found the wash motor activating. I found both spray arm( upper WPW10317197 , lower WPW10319027) jets clogged with debris. I tried to remove the debris but could not remove all of it
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSS42QMB01
Near The Hills, TX 78738
Luis
Job Details: 11/10/2022
"Arrived on site. Removed compressor,defective evaporator and heat exchanger,installed new heat exchanger correctly,evaporator,compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Woodway, TX 76712
Jonathan M
Job Details: 11/10/2022
"Arrived on site for a refrigerator that is making noise during operation. Inspected unit and work area. Customer advised the unit seem to be making the noise when the unit went to cool but did not happen every single time. Remove the back cover and found one of the return refrigerant lines touching against the bottom of the cabinet causing the rattling. Added some insulation to the refrigerant line and advised the customer of the issue.Call complete."
We serviced a
ELECTROLUX DRYER
Model EFDE317TIW2
Near Round Rock, TX 78665
Paul
Job Details: 11/10/2022
Arrived onsite for a dryer that you can hear a hum but the drum doesnt turn. I found the unit stacked and ai could hear the motor running but drum wasnt moving. I found the belt broken and the idler bad. I replaced the parts and tested the dryer. All works as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2569VEW
Near Georgetown, TX 78633
Gerry C
Job Details: 11/10/2022
Arrived to instal previously diagnosed and ordered parts. I verified the issue with ice production and water dispensing was due to a faulty filter head and I removed and replaced the filter head assembly. I tested and the issues were resolved. The dispenser had a very aggressive spray and I found and removed hard water deposits from the tube and the flow resumed normal flow rate and pressure. No leaks observed during service.
We serviced a
KENMORE DRYER
Model 110.6098299
Near Georgetown, TX 78633
Lou
Job Details: 11/10/2022
"Arrived on site to inspect dryer with no power. Upon further inspection, I attempted to test the unit and it failed and the interior light is not coming on. I tested voltage at the outlet and got no voltage. I found the left side on the outlet was bad. I checked the breaker and it was on. Cycled power and retested voltage at the outlet and got same results. I recommended that the customer inspect the breaker and outlet and once it repaired and the unit continues to fail, contact our office and schedule service. No lint observed during service, job completed."
We serviced a
KITCHENAID COOKTOP
Model KECD807XBL01
Near Georgetown, TX 78628
Lou
Job Details: 11/10/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the right rear burner switch and tested. Unit is operating as designed. Once I had the unit back into place, I tested all burners and unit continued to operate as designed. Secured/sealed the vent tube with foil tape. Job completed."
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Georgetown, TX 78633
Lou
Job Details: 11/10/2022
"Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit with a cup of water and my magnetron tester. During testing, I found the magnetron would only function 1 time and at the end of testing, the water was warm but not hot. I pulled the unit out from the cabinet and removed the top panel to gain access to the components. I tested the magnetron and found it out of range. Since the magnetron, capacitor and diode are covered by AEX 1yr warranty, I removed and replaced the mentioned parts and retested. Unit is operating as designed. I placed the unit back in the cabinets and retested and it continues to operate as designed. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near New Braunfels, TX 78130
Andrey
Job Details: 11/10/2022
"Arrived on site to Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778, replaced heater, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Austin, TX 78737
Luis
Job Details: 11/10/2022
"Arrived on site for ice build in freezer. Found ice build up on right side of freezer section,removed door added sealer between liner to cabinet,remolded door gasket checked door seal good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78731
David S
Job Details: 11/10/2022
Arrived on site for washing machine lid strike veins broken. I inspected the unit and work area. I found the strike broken. I replaced the strike and tested the unit. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WFE320M0ES2
Near Tow, TX 78672
Maurice R
Job Details: 11/10/2022
"Arrived onsite for oven not heating up to select temperature. Tested the sensor it was 1K, tested bake element in it was 19 ohms the broil element was 22 ohms. CX said it all started after a bad storm. Installed new control board and tested unit at 350?. It topped out at 393? and cooled down to 333? before going backup to 380. Unit operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78723
Matthew
Job Details: 11/10/2022
"Arrived onsite to replace thermistor, control and UI. Replaced components and tested. Unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Kyle, TX 78640
Kevin
Job Details: 11/10/2022
"Arrived on site and delivered lower spray arm diagnosed, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ05
Near New Braunfels, TX 78130
Kevin
Job Details: 11/10/2022
"Arrived on site and inspected microwave and found vent motor is trying to run when turned on but its only making a humming noise. Attempted to uninstall microwave and found builder has applied a sealant/putty around vent cover that had dribbled/leaked into fan before drying. This was keeping fan from moving, after clearing it all out vent fan is working properly. The home is new and no one is here attempted to call builder to explain situation and they did not answer, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Austin, TX 78717
Vincent
Job Details: 11/10/2022
"Arrived on site for refrigerator, inspected unit and work area. Gained access to compressor and evacuated the system with nitrogen. D-braised the compressor and installed new one with access valve and new UV dryer. Checked all my joints with nitrogen and bubble checked and they where good. Charged the system with R600 47g. Replaced the control and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Canyon Lake, TX 78132
Andrew
Job Details: 11/10/2022
Arrived on site to test unit for loud grinding noise. Found frost build up around FC evap motor. Removed build up and inspected for air leaks. Found drain tube has pulled away from drain nipple exiting cabinet. Secured drain tube and applied silicone to keep in place. Gasket sealing good. Damper is opening and closing properly. Advised customer to open and close door from center of handle to ensure gasket seals properly. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78757
Wesley
Job Details: 11/10/2022
Arrived onsite and installed an improvised hook retainer to prevent the hinge hook from dispensing the spring. Unit is now operating as designed. Advised customer on repair.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near New Braunfels, TX 78130
Andrey
Job Details: 11/10/2022
"Arrived on site to replace previously diagnosed latch and strike, replaced latch and strike, ran diagnostics cycle, all components are running properly, unit is set on a plywood platform and it is not leveled, attempted to level but back feet are extended to the max and still need more, during diagnostics cycle unit had a slight wobble, advised customer that platform would need to be fixed for Optimal performance no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Seguin, TX 78155
Andrey
Job Details: 11/10/2022
"Arrived on site to test unit for no cool, tested unit found excessive moisture on RC top and frost in FC, Inspected RC and a big gap on the bottom of the unit causing warm air to penetrate through the RC the FC freezing up the vents, due to the excessive gap called tech line and report my findings, submitted photo by Text for review, per tech line unit is non repairable, SR#7735021337, customer to call customer service to see how they will proceed with this, at this time job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Georgetown, TX 78633
Lou
Job Details: 11/10/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit ice maker leaking water and per techline recommendations (SR#7734807723), I removed and replaced ice maker (W11579560 ), dual valve (W11482383 ) and installed a reducing valve (W10786952 ) and pex water line (8212547RP). Tested the unit and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD682ESS01
Near Austin, TX 78751
Wesley
Job Details: 11/10/2022
Arrived onsite and found unit with lighting issues. Replaced all LED modules with updated part W11632139. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Hutto, TX 78634
Cliff
Job Details: 11/10/2022
"Arrived on site to diagnose a dryer that is not turning on. Found breaker tripped, and reset breaker. Tested unit and found all is functioning properly at this time."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Austin, TX 78738
Luis
Job Details: 11/10/2022
"Arrived on site. Replaced recirculating pump,bin thermistor and water valve,ran diagnostics all test passed,no water leaks at tubing or connections."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Austin, TX 78741
Matthew
Job Details: 11/10/2022
"Arrived onsite for washer leaking. Upon arrival inspected unit. Ran test and found during fill state, the unit was leaking. Disassembled and checking valve housing. Found housing failed causing water to leak. Replaced valve. Tested unit and unit is now functioning properly. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL VENTHOOD
Model WVU17UC0JS0
Near Kyle, TX 78640
Kevin
Job Details: 11/10/2022
"Arrived on site and inspected vent hood and found fan motor is not moving. Found loose connection at harness to fan motor and after resetting it it is running properly. If issue happens again a new fan motor will be needed, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near San Marcos, TX 78666
Kevin
Job Details: 11/10/2022
"Arrived on site and found drain pump is not running, pump was replaced 2 months ago. Inspected it and found when moving wires to connector drain pump will turn on. Reset connector and drain pump will now run properly. If issue continues it will need a new lower harness. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near New Braunfels, TX 78130
Andrey
Job Details: 11/10/2022
"Arrived on site to test unit for not washing dishes, tested unit found recirculating pump not engaging, replaced sump, tested unit, unit now functioning properly, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Paige, TX 78659
Joe Z
Job Details: 11/10/2022
"F2-E1 UI stuck button , F6-E3 UI cannot hear acu, Need to replace control and console. Contacted claims to get AUTHO. AUTHO was granted. Replaced console and control. Test unit. Unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Burnet, TX 78611
Maurice R
Job Details: 11/10/2022
Arrived onsite for refrigerator freezing food on top shelf and in the crisper drawer. RC temp was 29 the FC was -1 the RC thermistor said it was 35 in the RC. Gain access to the RC evap in 30% of the evap was iced over. Replaced the thermistor and informed the CX to give it few hours to cool down before reloading it with items. No water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Elgin, TX 78621
Joe Z
Job Details: 11/10/2022
Arrived onsite to install previously ordered parts. Replaced harness and control. Thermistor tested good. Test defrost on diagnostics. Heater now energizes. Job complete
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Austin, TX 78744
Matthew
Job Details: 11/10/2022
Arrived onsite for lower oven not heating. Upon arrival inspected unit. Found ignitor not pulling sufficient amps. Replaced bake ignitor wp7432p14360. Tested unit and unit is now heating and cycling properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ
Near Cedar Park, TX 78613
Vincent
Job Details: 11/10/2022
"Arrived on site for dishwasher, inspected unit and work area. CX complaint dishwasher wash motor not working after they replaced the drain hose. Entered diagnostics and found stored codes F4E3 F7E1. Inspected unit and found the was motor connector not fully inserted, I reconnected the connector and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA01
Near Austin, TX 78738
Luis
Job Details: 11/10/2022
"Arrived on site for loud noise complaint. Drained water from pan,drain pump drained water no odd noise,ran diagnostics all test passed,changed ice thickness in diagnostics. Ran external drain pump multiple times no odd noise."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kyle, TX 78640
Kevin
Job Details: 11/10/2022
"Arrived on site and inspected refrigerator and found freezer temperature is 0?, Found two batches of ice production but customer also has ice bin full of purchased ice. Down there is currently a batch of ice in the original icemaker tray. Customer states icemaker production is intermittent. Inspected blower harness on freezer door and did not see any issues. Replaced icemaker, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Austin, TX 78737
Scott
Job Details: 11/10/2022
"Arrived on site for fridge not making ice . Ran diagnostics for e5 error . Ran harvest,Im is harvesting normally. IM aid not getting any water , valve is activating . Found water line is freezing up at icebox on fridge side . Can feel air from ice box . Used perma gum and foil tape to seal around water line . Re ran fill test after defrosting line . Ice maker is now filling . Did hard power restart to clear any errors . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near San Marcos, TX 78666
Kevin
Job Details: 11/10/2022
"Arrived on site and inspected Dryer and found it is not heating, disassembled it and found igniter is broken. After replacing igniter dryer is heating normally, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78758
David S
Job Details: 11/10/2022
Arrived on site for whirlpool range having f3 error code. I inspected the unit and work area. I found f3 shorted or open oven sensor error code stored in the unit. I tested the oven sensor and found it reading 494 degrees. I replaced the sensor and tested the unit I found it heating to 350 degrees as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near New Braunfels, TX 78130
Andrey
Job Details: 11/10/2022
"Arrived on site to test unit for leaking water, customer stated that with power off to unit fills with water, inspected water valves found hot water valve not closing overfilling unit causing leak, replaced hot water valve and cold as precautionary, ran diagnostics cycle, unit is running as designed, no leaks detected job complete"
We serviced a
MAYTAG RANGE
Model MER7700LZ0
Near Woodway, TX 76712
Jonathan M
Job Details: 11/10/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replace the control and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near New Braunfels, TX 78130
Kevin
Job Details: 11/10/2022
"Arrived on site and set washer into a diagnostic cycle and found no issues. Ran a diagnostic cycle and Everything is working properly. Discussed correct loading for this model with customer, customer makes their own detergent, took pictures. No issues found with washer, Documented with tech line. 7735018307"
We serviced a
WHIRLPOOL WASHER
Model wdf520padm9
Near Hutto, TX 78634
Cliff
Job Details: 11/10/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and no further repairs needed. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Manor, TX 78653
Matthew
Job Details: 11/10/2022
Arrived onsite for dishwasher leaking. Upon arrival inspected unit. No signs of leaking from underneath unit. Ran auto test and all passed. Ran normal cycle and could not duplicate any issues. After speaking with customer found overload of unit may have occurred. Unit is functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Austin, TX 78717
Vincent
Job Details: 11/10/2022
"Arrived on site for refrigerator, inspected unit and work area. Replaced the mounting plate. Also CX showed condensation on FC DOOR GASKET and found freezer packed where the doors are not closing correctly unless you use force. Found the bottom mullion a bit sticking out from over-foaming and used my small hammer and taped it back in place. Found door making a better contact but I advised CX to remove some items but he said he had nowhere to put them. I explained that doors need to be closing on their own with no force and I would have to use my heat gun to reform the gasket but I would not be able to until all items are removed from preventing door closure. I Called techline and spoke to Drew SR# 7735025469 and gave him my findings."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Lakeway, TX 78738
Luis
Job Details: 11/10/2022
"Arrived on site. Per tech support unit is over cooling in freezer causing frost and ice build up on packages,replaced harness that includes both thermistors,replaced cover with thermistor,replaced side panel ui and control kit that includes main control and dispenser ui. AUTHO K14MDK1DPL1"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Temple, TX 76504
Tyler
Job Details: 11/10/2022
Arrived on site for washer not turning on. Upon arrival confirmed issue and found stable power. Found ACU not distributing power. Found drain pump had shorted out and taken control with it. Replaced control and pump. Ran tests cycles and found no leaks and unit functioning as designed. Call complete
We serviced a
JENN-AIR OVEN
Model JJW2830LL00
Near Austin, TX 78734
Leonardo
Job Details: 11/10/2022
Arrived on site to test unit for same error code. Replaced both control board at the same time test unit and unit test good job complete.
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Lakeway, TX 78738
Leonardo
Job Details: 11/10/2022
Arrived on site to test unit for oven temp to low. Test unit and average temp at 344? at 350? with in range job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Austin, TX 78737
Leonardo
Job Details: 11/10/2022
Arrived on site to replace both boards. Replaced both boards test unit and both ovens got to 350?job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Hutto, TX 78634
Cliff
Job Details: 11/10/2022
Arrived on site to diagnose a microwave that is making arcing noise. Found diode shorted and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78744
Matthew
Job Details: 11/10/2022
"Arrived onsite for washer running. Replaced gearcase, cam, actuator and belt. Unit is now functioning properly. Called customer later after running loads and unit is functioning. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78726
Vincent
Job Details: 11/10/2022
"Arrived on site for dishwasher, inspected unit and work area. Gained access to heater element and replaced with new and improved one. Tested unit and its now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model Wtw6120hw2
Near Liberty Hill, TX 78642
Maurice R
Job Details: 11/10/2022
Arrived onsite for previously diagnosed parts. Installed the new motor and tested unit. The squealing noises is gone. No water leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near New Braunfels, TX 78132
Kevin
Job Details: 11/10/2022
"Arrived on site and inspected washer and found customer is experiencing unresponsive control panel. Replaced control panel and ran test 51 to confirm correct operation, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Berlin, TX 78155
Andrey
Job Details: 11/10/2022
"Arrived on site to replace previously diagnosed rack wheels, replaced parts, tested unit, unit is now functioning Properly, no leaks detected job complete"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Killeen, TX 76542
Tyler
Job Details: 11/10/2022
"Arrived on site from dryer not heating. Upon arrival confirm complaint and upon further testing found power supply correct and cause a failure had been due to element coil breaking, And cut off limiter breaking. Replace both parts and found dryer heating as designed. Call complete"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS0
Near Killeen, TX 76542
Tyler
Job Details: 11/10/2022
Arrived on site for range needing new bake element. Upon arrival installed required part. Reassembled and tested unit. Found oven heating as designed call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/10/2022
"Arrived on site to test unit for squeaking/squealing. Found belt was slipping. No signs of gearcase failure. Replaced belt, cam, motor and run cap. Unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Austin, TX 78737
Scott
Job Details: 11/10/2022
Arrived on site for fridge not making ice . Found IM is making ice but bail arm isnt moving out of the way so cubes are building up on arm . Replaced ice maker . Unit ran harvest and fill . No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seguin, TX 78155
Andrey
Job Details: 11/10/2022
"Arrived on site to test unit for no ice production, tested unit found ice maker stuck middle of cycle, cycled power but ice maker not responding, replaced ice maker, ran diagnostics cycle, ice maker completed cycle and filled with water, unit is now functioning as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Pflugerville, TX 78660
Cliff
Job Details: 11/10/2022
Arrived on site to replace previously ordered parts for oven. Replaced light lens and all is working properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Burnet, TX 78611
Maurice R
Job Details: 11/10/2022
Arrived onsite for previously diagnosed parts. Installed the door gasket. No water leaks detected during service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near New Braunfels, TX 78132
Andrew
Job Details: 11/10/2022
Arrived on site and replaced compressor from previous diagnosis. Vacuumed system and charged to specs. Frost pattern developing as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kyle, TX 78640
Leonardo
Job Details: 11/10/2022
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Austin, TX 78723
Joe Z
Job Details: 11/10/2022
Arrived onsite for evaporator frozen over. Upon arrival inspected unit and found ice completely covering evaporator. Ran diagnostics and heater will not energize during force test. Removed enough ice to get to harness and connections to fan and heater. Test thermister and is in range. Found broken connection wire to heater. Need to replace harness. Cleared all remaining ice from entire evaporator with steamer and blower. Replaced harness and test unit. Heater now energizes during test. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Copperas Cove, TX 76522
Tyler
Job Details: 11/10/2022
Arrived on site for refrigerator dispensing water slowly. Upon arrival confirmed complaint and found filter housing and filter not sealing correctly around one another. Replaced housing and found filter still failing to properly sealed. Customer opted to purchase filter(EDR1rxd1) independently but during test found no signs of leaking and unit still functioning as designed. Call complete
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Pflugerville, TX 78660
Cliff
Job Details: 11/10/2022
Arrived on site to diagnose a cooktop that has burners not igniting consistently. Tested unit and found no failures to unit at this time. Advised customer on findings and best practices for consistent igniting of burners.
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Round Rock, TX 78665
Paul
Job Details: 11/10/2022
Arrived onsite for a washer still displaying error messages. I found an F3E1 stored four times.The CX also stated the drain pump was staying on long after the tub had drained. I deleted the codes and ran the auto diagnostics cycle. The unit completed the cycle and worked s designed. I disassembled the trap and the elbow at the rear of the tub and found it clean. While the unit was agitating during the diagnostics cycle I found more sudsing than usual. The CX stated that she does run the clean washer cycle. I told her that she might try running a different washer cleaner to see if she gets better results and explained what to watch for during a wash agitation cycle to make sure she was still not using to much detergent. The CX is going to get the washer clean and see if the issue persist. If the CX calls back and states the issue is still happening we will need to return with the pressure sensor and the main control.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Manor, TX 78653
Matthew
Job Details: 11/10/2022
Arrived onsite to replace faulty control board w11170317. Replaced board and tested. Unit is now functioning properly. Calibrated and ran auto cycle. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Austin, TX 78753
Matthew
Job Details: 11/10/2022
Arrived onsite for washer not starting. Upon arrival inspected unit. Put unit in diagnostics and unit did power on. Ran diagnostics and found no stored error codes. Ran auto test and all passed. Ran quick wash and passed. Could not duplicate any issues. Customer did mention he flipped the breaker but didnt think that had anything to do with it. Asked customer to run normal load and called back later. Customer stated all is working. Unit is functioning properly. Job complete