Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8735 customer reviews

Tommy O.

Tommy O.

DRYER WHIRLPOOL WED6620HC1 Arrived onsite for dryer not tumbling. Upon arrival tested voltage to unit voltage good. Found unit belt broken replaced belt. Tested unit all tested good. Job completed.

Near Bellissima Way, Hutto, TX 78634
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived onsite for unit not getting power. Tested unit. Found no power getting to unit. After inspection, found that power plug has been sliced into took pic. Customer will need to get ahold of install company or get the power chord replaced. No issues at this time. Job complete"

Near San Gabriel St, Austin, TX 78705
Richard P.

Richard P.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived onsite for the oven not working. Replaced console that was ordered. During setup error code for control board malfunction popped up. Replaced control board and oven tested good . Complete

Near Nutmeg Trail, New Braunfels, TX 78132
Robert J.

Robert J.

DRYER WHIRLPOOL WED7000DW2 Arrived on job for complaints of vent pinched. Dryer push back pinching vent hose. I instructed customer that damaged portion could be removed and vent reconnected but would need to move away from wall so not to pinch hose again.

Near Bayberry Cir, Mustang Ridge, TX 78610
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL MFI2570FEZ06 Arrived onsite for freezing food in the refrigerator. Took temp of fridge and got 38 degrees which matched temp control settings. Ran service 1 and 2 which passed. Ran test 3 air baffle opened. Notice that the frozen food was directly in front of the air vent. Customer was notified not to restrict air flow or problem could continue. Job complete.

Near Philomena St, Austin, TX 78723
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "Arrived on site to inspect fridge for icemaker issues, per last visit and tech advise replaced both control and icemaker, moved over hardware and checked for issues, no issues found. Complete"

Near Foxwood, New Braunfels, TX 78132
Matthew  Z.

Matthew Z.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived onsite for ice dispenser not dispensing ice. Tested dispenser door and flap opens and closes as designed. Ice build up my have been from gap in plate. Replaced plate, but ice been seems to stick, need to have ice bin replaced and bring back ice maker just in case. . ; ordrng 1 W10910401 (ice-contnr)"

Near Montrelia Dr, Austin, TX 78724
Kayman B.

Kayman B.

WASHER WHIRLPOOL MVW7232HW0 Arrived onsite for washer with F0E9 error code and made a loud noise during rinse. Upon inspection I found a stored error code of F0E9 indicating a off balanced load issue. The resident stated that she had been washing sheets at the time of the noise. I did a factory reset of the unit and tested all functions and components. All tests passed. I explained the importance of a balanced load on these units. As well as connecting to WiFi. If the problem arises again. Please send returning tech with main control and console. Job complete.

Near Pumpkin Ridge Dr, Austin, TX 78717
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control and tested unit. Unit began to fill and re-circulate water. Unit is working as designed. Call complete.

Near Stone Briar Rd, Woodway, TX 76712
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL DU915PWPS0 "Arrived on site and inspected dishwasher and found standing water in tub. Inspected drain hose and found garbage disposal has been placed recently and knockout was not removed. After correcting garbage disposal dishwasher is draining properly. No water leaks from connections at time of service, job complete."

Near Bellows Falls Ave, Austin, TX 78748
Kayman B.

Kayman B.

REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived onsite for refrigerator frosting in the RC. I found the fan scroll and RC evaporator were Incase don a block of ice. I began the steaming defrost process and as I tried to remove the fan scroll I broke the top part. Once the evaporator was completely defrosted I noticed a piece of blue tape obstructing the drain hole in the drain pan. I removed the the tape and the water began to flow down the drain properly. I replaced the fan scroll with new and reassembled the unit. I tested the RC evap fan and the test passed. I also tested the RC thermistor and it passed as well. Job complete.

Near Arques Ave, Round Rock, TX 78681
Tyler  G.

Tyler G.

MICROWAVE KITCHENAID KBHS109BSS00 Arrived on site for microwave needing previously diagnosed parts. After installing necessary parts I retested the unit and found during final test that now the count down on the front panel is not working. After checking the wired connections on the ui I was able to trace back the new problem to the ACU not relaying that the unit wanted to turn on from the ui to the rest of the unit.. we will need to return with a new acu to complete repair.; ordrng 1 W10915648 (cntrl-elec (PER CS/ ALREADY ORDERED))

Near Patricia Rd, Georgetown, TX 78628
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site for refrigerator dispenser dispensing slowly. Upon arrival found unit dispensing slowly, checked reservoir found reservoir clogged partially, replaced, found filter was bad as well replaced filter Tested unit all tested good. Cleared filter. Job completed."

Near Caldwell Palm Cir, Round Rock, TX 78665
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Arrived on site to inspect refrigerator ice maker leaking water. Upon further inspection, customer provided photos of the IM leaking water down the front of the fascia onto the ice bin door and flowing onto the ice chute plate and collecting under the ice bin and then flowing to the shelf below the ice bin area. I contacted techline and spoke to Andrew and advised of the complaint, my findings and previous repairs. Andrew had me test the water flow at the single valve at the back of the unit while in test #45 (ice maker fill). My results were 10oz of water and Andrew advised that the water pressure is too high and should’ve only gotten 2oz.

Near N Rawhide Trail, Liberty Hill, TX 78642
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to install parts tech support recommended. Replaced harness,cover and clamps,secured thermistor to correct location on suction line using foil tape and a zip tie,secured evaporator to liner clamps,secured cover with 4 screws per service pointer W11092686F. AIG to cover parts and laborAUTHO for service pointer S16360"

Near Palisade Dr, Austin, TX 78737
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS92EC0AS04 "Arrived on site to test unit for no power, tested unit found open thermal fuse, replaced thermal fuse, tested unit by heating unit to 350 degrees, unit test good, job complete."

Near Tall Oaks Trail, Austin, TX 78737
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site for customer complaint of dishwasher not starting, found control lock was on, I removed control lock, ran a normal cycle, did that 3 times unit tested good. Asked customer to show me what he was doing, found he was not pressing the control lock button. Customer is stating that the unit will lock on its own. will need console. ; ordrng 1 CNOTE (PLEASE ORDER PART JUST IN CASE ) and 1 W11114745 (console)"

Near The Hills Dr, The Hills, TX 78738
Matthew  Z.

Matthew Z.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite to replace previously diagnosed parts. Replaced pump and motor, tested unit and unit functioning properly. No leaks present at this time.job complete"

Near Great Falls Dr, Manor, TX 78653
Robert J.

Robert J.

WASHER MAYTAG MVWB835DW3 Arrived on job to replace previously diagnosed control and console. After replacement ran calibration. No leaks detected at time of service

Near Leisurewoods Dr, Buda, TX 78610
Matthew  Z.

Matthew Z.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived onsite for microwave not heating. Tested unit switches, all tested good. Found High voltage issue. Replaced magnetron, capacitor and diode. Tested unit and unit functioning properly. Job complete."

Near Henry A Wallace Ln, Manor, TX 78653
Scott  M.

Scott M.

OVEN WHIRLPOOL WFE525S0HZ1 "Arrived on site ,replaced control . Plugged unit in and there was a big spark . Found harnes shorted out . Oredering control ,harness , fuse also power cord if apt complex doesn’t have on had to buy . Call to set return ; ordrng 1 4PRONGRANGECORD and 1 W11256088 (cntrl-elec) and 1 W11449104 (HARNES MAIN) and 1 WP3196548 (fuse-thrml)"

Near Burnet Rd, Austin, TX 78756
Scott  M.

Scott M.

WASHER MAYTAG MVWB765FW0 Arrived on site for washer dead . Console UI and control have failed . No water leaks detected at time of service. Job complete .

Near Mattie St, Austin, TX 78723
Leonardo C.

Leonardo C.

VENTHOOD KITCHENAID KWCU405SSS

Near Shannon Oaks Trail, Austin, TX 78746
Robert J.

Robert J.

OVEN WHIRLPOOL SF362LXTS2 Arrived on job for complaints of not maintaining temperature. Found the igniter not working after preheating. After replacement test operation

Near Inglewood St, Austin, TX 78741
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site ,replaced shaft . Unit is now dispensing both cubed and crushed ice . No water leaks detected at time of service. Job complete ."

Near Gaylord Dr, Austin, TX 78728
Kevin B.

Kevin B.

WASHER MAYTAG MVW6230HW0 "Arrived on site to test unit for leaks. Tested unit found hole in drain hose. Replaced drain hose. Tested unit, unit works good. No leaks detected. Job complete."

Near Mendocino Ln, Austin, TX 78737
Clif L.

Clif L.

OVEN WHIRLPOOL WOS92EC0AB02 Arrived on site to diagnose an oven that is not excepting user input. Tested unit and found failed main control. Replaced control and tested unit. Found all is functioning properly at this time. ; ordrng 1 CNOTES (ADDITIONAL 1 YR WARRANTY PURCHASED)

Near Sable Oaks Dr, Round Rock, TX 78664
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Arrived on site for customer complaint of unit not producing ice, found broken ice maker mold, I replaced ice maker, tested unit in diagnostic mode, every test passed. Unit tested good."

Near Paragon Ct, Lakeway, TX 78734
Tyler  G.

Tyler G.

FREEZER WHIRLPOOL WRS588FIHZ00 Arrived on site refrigerator that was leaking on the left freezer side. After further inspection I found that the cause of the leak was due to a water fill line connection not properly attached to the water inlet valve between the primary and secondary valves. I probably reattach the quick connect hose into the valve is it should be every tested the unit there are no leaks during or after the repair unit is now functioning as designed call complete

Near Arrowhead Mound Rd, , TX 78628
Jacob S.

Jacob S.

ICE MACHINE KITCHENAID KUIC18PNZS0 Arrived onsite to replace parts ordered by previous tech. Replaced both pump and tube. No issues at this time. Job complete.

Near W 31st St, Austin, TX 78705
Lou S.

Lou S.

RANGE KITCHENAID KDRS483VSS03 "Arrived on site to install previously diagnosed and ordered parts. Before installing the main harness, my service manager CS and I tested the unit at several different points on the main control, user interface, and other components at the back of the unit and all are good. Due to not finding the source of the issue of the 30” oven not heating, we removed and replaced the main control and UI and retested and still the unit continues to not heat. The element begins to heat for approximately 30 seconds then we could hear the relay shutting off. Tested the harness and found the unit is getting the proper voltage; therefore, eliminating the harness being the issue. Tested voltage at the main control and got the appropriate readings eliminating the control as the source of the problem, as well as, the UI. We determined the unit has an electrical issue which is why the unit is failing to heat. And based off the attempted repairs made and the unit continues to

Near Dream Catcher Dr, Leander, TX 78641
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Arrived on site to diagnose refrigerator with light in freezer out, and tripLe light in refrigerator out. Found failed freezer module. Replaced module. Retested and all lights are now working as designed. Call complete."

Near Sidereal Dr, Austin, TX 78727
Tommy O.

Tommy O.

FREEZER WHIRLPOOL WRX988SIBM03 Arrived onsite for refrigerator lights dim. Upon arrival found top left front light out. Found wrong connector on W11130208 spliced the lights to reconnect. Tested unit all tested good. Job completed.

Near Novaro Pl, Round Rock, TX 78665
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for sealed system repair. I gained access to the dryer. I punctured the dryer and found 55 psi, I plugged the unit in and found the compressor not building pressure. I removed the failed compressor. I installed a new UV dryer, compressor, and access port. I charged the system with 4.16 oz of r134a. I found the low side pressure at zero when the unit was plugged in, and a good frost pattern forming on the evaporator. Please allow 48 hours for the unit to completely cool down. Job complete."

Near W Whitestone Blvd, Cedar Park, TX 78613
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE515S0JS0 Arrived onsite and replaced console due to denting. Unit is now repaired.

Near Jackson Ave, Austin, TX 78731
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE515S0JS0

Near Jackson Ave, Austin, TX 78731
Andy  B.

Andy B.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for range tripping breaker when turning on oven light. Tested and inspected unit and found issues with light socket. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Finstown St, Hutto, TX 78634
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4955HW1

Near W William Cannon Dr, Austin, TX 78745
Andy  B.

Andy B.

OVEN MAYTAG MET8820DS00 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal.

Near Wildcat Dr, Bastrop, TX 78602
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4955HW1 "Arrived on site to test unit for not washing. Tested unit found bad latch. Replaced latch. Tested unit, unit was making a loud noise. Inspected unit and found bad actuator and damaged cam. Replaced actuator and cam kit. Tested unit, unit works good. No leaks detected. Job complete."

Near W William Cannon Dr, Austin, TX 78745
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL KRMF606ESS01 "Arrived on site for refrigerator beeping and no deli control lights on. On arrival found deli control lights out, and deli drawer lights out, door open light on. Unplugged deli control and water dispenser started spraying. Replaced deli control to test since there was no water in the drawer, and lights came on, but deli control light is still out and door open light on. Called tech line and spoke to rich Sr7728710688 who had me check voltage at the connector at the deli drawer and deli control. Found a 7DCV drop between the connectors. To resolve would need to replace deli drawer and deli control.

Near Halbert Dr, Austin, TX 78750
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on job for complaints of no ice. Icemaker stopped mid harvest. Replaced icemaker and it filled with water. No leaks detected at time of service.

Near Siskin Dr, Austin, TX 78745
Robert J.

Robert J.

DRYER MAYTAG MEDC465HW0 Arrived on job for complaints of not stopping and timer not advancing. Found timer motor open winding. Replaced timer and test ran until timer shut dryer off.

Near Cypress Forest Dr, Kyle, TX 78640
Lou S.

Lou S.

REFRIGERATOR JENN-AIR JFC2290REP00 "Arrived on site to inspect refrigerator leaking from the back of the unit. Upon further inspection, I found floor damage at the right front side of the unit (photo) and water damage at the back of the (photo). Using my floor protector, I pulled the unit out onto the protector and found where water was leaking from the ice maker fill tube. I pulled the water line cover off and found where the water tube had come out of the fill tube. I attempted to reinstall the water tube, but due to the clamp collapsing, I was unable to reinstall it. I removed the clamp and reinstalled the water tube and placed a new clamp on to secure. I tested the ice maker and no water came in. I found the fill tube itself was block inside and will need to be replaced. Also, the new clamp is too big and when tightening it, it caused the water tube to collapse. I am ordering the water tube insert and clamps and will return with screened parts. Office to schedule return service wi

Near Arborwood Cove, Liberty Hill, TX 78642
Brandon C.

Brandon C.

COOKTOP JENN-AIR JIC4430XS00 "Arrived on site to replace failed module and display control, after replacing both parts, unit tested good after configuration."

Near Loomis Dr, Austin, TX 78738
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS571CIDB01 "Arrived on site to replace inlet valve from previous diagnosis. Customer requested dishwasher be unhooked from electrical source.

Near Salem Hill Dr, Austin, TX 78745
Scott  M.

Scott M.

WASHER AMANA NTW4516FW2 Arrived on site for washer making rattling noise . Found a bra wire poking thru tub . Removed wire .tested unit all checked normal . Noise is gone . No water leaks detected at time of service. Job complete .

Near Tech Ridge Blvd, Austin, TX 78753
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for sealed system repair. I gained access to the compressor and dryer. When I punctured the dryer I found the system still had a full charge. I replaced the compressor with new. I pulled a vacuum of 30 inches and monitored for any leaks, I found none. I installed a UV dryer and an access port into the compressor. I charged the system with 5.5 oz f r134a. I monitored the pressures and found the all pressure good. Unit is operating as designed. Job complete."

Near Tavarez St, Round Rock, TX 78681
Brandon C.

Brandon C.

DISHWASHER GE PDW9880L00SS "Arrived on site for customer complaint of unit not starting a cycle, found failed keypad, ordering keypad. ; ordrng 1 WD34X11155 (keypad)"

Near Hudson Ln, Dripping Springs, TX 78620
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW5000DW3 Arrived on site for a washer that is not completing cycles. Inspected unit and work area. Placed unit in service diagnostics and found an F8 E1 (long/no fill) error code. Tested valves and found valves working properly. Tested drain pump and could not hear water draining into the drain pipe. Removed drain hose and found drain hose going 3 feet down into the drain pipe and drain hose soaked at the bottom. I advise the customer that their issue was with a siphoning condition causing the unit not to complete cycles. I shortened the drain hose and tested unit. Unit is working as designed. Call complete.

Near Dendron Dr, Hewitt, TX 76643
Tyler  G.

Tyler G.

RANGE WHIRLPOOL WFE505W0JZ0 Arrived on site for range to repair previously diagnosed main harness and terminal block. After making the necessary repairs I was able to retest the unit L and ensure the oven was working properly as well as the cooktop unit now functions as designed with no issues before during or after repair call complete

Near Cody Poe Rd, Killeen, TX 76549
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived onsite and found previous icemaker not cycling fully. Replaced icemaker. Advised customer on repair. All checks good.

Near Samoa Ct, Pflugerville, TX 78660
Kayman B.

Kayman B.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived onsite for refrigerator building frost on the RC evaporator cover. Upon inspection I found no frost. Customer advised me they defrosted over the weekend. I noticed the drain pan in the RC was warped and I found ice build up underneath the left side of the pan indicating water traveling to the left side and sitting and building up. After steaming out the ice I used some shims to prop up that left side of the drain pan so the water travels in the right direction.

Near Apache Trail, Leander, TX 78641
Andy  B.

Andy B.

OVEN GE JB755SJ4SS Arrived on site for range right front burner inner rings not working and left front burner staying too hot even on low. Ordering needed parts as will other switches in case needed. Office to schedule return trip. Authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 WB24X25013 (range infinite contr) and 1 WB24X25152 (switch infinite cont) and 1 WB24X25302 (switch rotary) and 1 WB30X24111 (range radiant elemen)

Near Werchan Ln, Coupland, TX 78615
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8500DW4 Arrived on job for complaints of no power. Tested voltage from control 5vdc good from control. Will need console to complete. Customer said issues with not spinning. Unable to diagnose spin issue unit console is replaced. ; ordrng 1 W11095623 (CONSOLE )

Near Hutton, Kyle, TX 78640
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to test unit for odd odor and stains, inspected unit and found filter needed cleaning, cleaned and replace filter, informed customer about cleaning the filter and how often. job complete."

Near Groundhog Way, Austin, TX 78744
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for cooling issue. Found fresh food evaporator incased in ice

Near Rocking Horse Rd, Austin, TX 78748
David  Z.

David Z.

REFRIGERATOR GE GZS22DSJKFSS "Arrived on site to diagnose refrigerator that was not maintaining temp and temps rising consistently. Customer informed me that they would have to regularly unplug and reset the unit to get the compressor to kick on. When I inspected the unit i found a 3 in 1 hard start kit wired in and replaced the compressor start device. To resolve this issue I would recommend replacement of the control and RC/FC thermistors to start, and that is if there has been no damage or failure to the sealed system. Will also need a rear harness and start device to remove the 3 in 1 hard start kit from the unit. Talked to CS, and agreed There is no way to tell if any other damage has been done at this time, and the unit has been altered.

Near Limerick Ave, Austin, TX 78727
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KFIS29BBWH00 "Arrived on site for no ice. Ran diagnostics E2 error on icemaker,ran harvest test failed. Diagnosed a defective icemaker. Replaced icemaker,reset unit,ran harvest test passed,ran error test no errors,ran fill test passed."

Near Cedar Cliff Dr, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Arrived on site for no lights in freezer and upper in fresh food. Diagnosed a defective freezer led module,removed defective led module,installed a new freezer led module powered unit on all leds working as designed.

Near Aden Ln, Austin, TX 78739
David  Z.

David Z.

WASHER AMANA NTW4516FW1 "Arrived on site to diagnose a washer that was making noise when spinning. Performed diagnostic and error checks. Found error codes present for overload, off balance and oversuds. Ran the unit in high spin with water and found no vibration at all, unit was barely vibrating and is perfectly leveled. Given the codes found I advised the customer on some best practices for loading and to run some Affresh cycles to clear out remaining suds. If issue persists we can replace the suspension proactively

Near Fireside Dr, Austin, TX 78757
Matthew  Z.

Matthew Z.

MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived onsite for fan noise. Tested unit fan and noise was present in the low fan speed. Pulled unit and found debris hitting the fan blades. Removed debris, tested unit on all three fan speeds and no noise was present. Job complete."

Near City Top Blvd, Austin, TX 78724
Tyler  G.

Tyler G.

WASHER MAYTAG MHW6000XG2 "Arrived on site for washing machine is not completed the cycle and the door would not unlock. I found that there was an F6e1 code indicating that there was a communication issue between the CCU and the MCU. I tested both the 120acv to board and output voltage and unit was receiving and sending 120. Then check the five DC volts from the main board to the MCU and found that it was only sending .3 V down so I replace the CCU and after restarting machine the F631 area code winter way but an F5 you want air code appeared indicating a bad door lock at this point I called whirlpool tech line to assist further with diagnosing before we just replaced every little part and after speaking with Andy sr#7728711371, He assisted me in narrowing down that the MCU was not communicating properly with the CCU in that both the cc you and MC you had to be replaced but at the door latch was OK after running the test recommended, after replacing both parts I was able to retest the

Near Lucinda Terrace, Georgetown, TX 78628
Andy  B.

Andy B.

MICROWAVE KITCHENAID KOCE500ESS07 Arrived on site to install previously diagnosed switches and fuse. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Cameron Rd, Coupland, TX 78615
Kayman B.

Kayman B.

WASHER MAYTAG MVWC565FW2 "Arrived onsite for washer with wet clothes at end of cycle and banging around during spin. Upon inspection I found the washer would get very wobbly while in high spin and I could hear a slight scratching sound from the gear-case, I recommended replacing the gear-case and drive system. And if it still wobbled after that then it may have a warped basket or bad suspension. I inspected the suspension and the test passed.

Near Leaders Ln, Leander, TX 78641
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite and found that unit had proper voltage and was heating as designed. Advised customer on repair. All checks good. No more parts needed.

Near Guadalupe St, Austin, TX 78701
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for cooling compliant. Removed evaporator cover found ice ball on inlet of evaporator diagnosed a leak at fresh food evaporator. Replaced evaporator and filter drier. Secured thermistor to correct location on suction line using foil tape and a zip tie. Per service pointer W11092686F secured evaporator to liner using clamps and zip ties adjusted drain pan,secured cover with 4 screws,changed defrost setting to basic. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly.

Near Claywood Dr, Austin, TX 78753
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose a oven that intermittently will not respond to homeowners input. Found no failures or issues with unit at time of service. Reset controls through diagnostics and no further repairs are needed at this time.

Near Mouflon Dr, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 "Arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, I tested the ice dispenser and found the motor not operating. I removed the motor housing and found the harness not fully plugged in, but good enough for the FC light to operate. I adjusted the harness and made sure it clipped secured and retested the ice dispenser. Unit is operating as designed. No water leaks observed during service, job completed."

Near Bonnet Blvd, Georgetown, TX 78628
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site to replace damaged inner and outer door panels, along with latch. After replacing all parts, unit tested good."

Near Lodestone Cove, Lakeway, TX 78738
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Arrived on site to inspect fridge for not producing enough ice, per the service pointer for ice production we would need to replaced the main control board, customer has already had icemaker and valve replaced.

Near Oak Glen, New Braunfels, TX 78132
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site and inspected refrigerator for no ice production.Customer advised last week the unit ice motor was making an odd noise and wouldn’t dispense any ice.Customer advised the issue hasn’t happened since the initial service call.I checked the newly delivered unit and all functions work as designed.No leaks detected at the time of service.Job complete

Near E Hogan Dr, Copperas Cove, TX 76522
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL ED5VHGXML10 Arrived onsite for the refrigerator water line leaking water. During testing found that the water line coming from the main water supply from the house to the water valve is cracked and leaking. Will need to order water tube. Office to schedule. ; ordrng 1 8212547RP (tube-water)

Near Sapphire Lake Dr, Kyle, TX 78640
Richard P.

Richard P.

MICROWAVE AMANA AMV2307PFS3 Arrived onsite for the microwave vent fan not working. Replaced main harness and vent fan is working and microwave is heating . All functions tested good complete

Near Thorpe Ln, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS04 "Arrived on site for dispenser issues. Found dispenser UI unresponsive,removed hinge cover,found harness not fully seated to connector,installed harness fully to cabinet connector tested dispenser unit working as designed."

Near Hadle Cove, Austin, TX 78730
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for poor drying dishwasher . Ran diagnostics,all checked normal . No error codes and heater is coming on . Customer isn’t using any rinse aid . Did instruct on importance of rise aid in the drying . No water leaks detected at time of service.job complete ."

Near Braes Ridge Dr, Austin, TX 78723
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFC604FSS00

Near Briarwood Dr, Temple, TX 76502
Wesley P.

Wesley P.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite and found unit shorting on water fill. Replaced pump and sensor assembly. Unit is now operating as designed. Advised customer on repair.

Near Smoky Ridge, Austin, TX 78730
Tyler  G.

Tyler G.

WASHER ROPER RTW4640YQ1 Arrived on site for washer that was banging around in the spin cycle. After running diagnostics auto and Manuel tests i could not mimic the exact issue or sound discribed by customer. I did over half a tub of water weight to unit to verify if inner and outer tubs were bad but during test cycles unit ran efficiently. I did however find when water weight was applied that the suspension rods weren’t keeping the tub balanced as well as it should. We will need to return with suspension rods to repair unit and get the balance back on track. ; ordrng 4 W10780048 (suspension)s

Near Judge King Dr, Jarrell, TX 76537
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced dryer dryer, compressor, and coupler and please do it in a vacuum. Vacuum held for over seven minutes. After charging the unit, found a restriction as the low side was pulling -22 psi but would flicker and go back up to zero every now and again. Dumped charge and placed unit under a vacuum and tried again. Unit did the same thing 3 times and used same process. I spoke to CS and was advised to make sure the unit 3 way valve was in home position before trying again. Went to test 4 and unplugged 3 way valve and the unit once the three way valve was at home position. Vacuumed unit for 10 minutes and recharged unit. Unit pressure stabilized at 150 psi on the high side and three psi on the low side. Released a little pressure on the high side and unit is working as designed. Call complete."

Near Kingsbury Dr, Temple, TX 76502
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WFE505W0HS1 Arrived on site for a range that had no power and it made a popping sound prior to having no power. Inspected unit and work area. Remove terminal block cover and found terminal block blown and both L1 wires off their connectors. Replace terminal block and reattached wires two connectors. Plug unit in and unit lit up on the display. Tested unit cooktop features and placed unit into and oven bake. Unit is working as designed. Call complete.

Near Inwood Dr, Waco, TX 76711
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for refrigerator that’s freezing items in the refrigerator section. Inspected unit and work area. Took freezer temperatures and unit was at 38°F in the refrigerator section. Customer advised that it’s only happened a few times but that their eggs and a jar of pickles has frozen. Upon inspection of the refrigerator compartment found unit almost there and several items against the back wall and in front of the damper door. Advise customer that with an empty refrigerator, things are more likely to freeze because the freezer air has nothing to cool and if items are against the back wall or in from of the air baffle, it will restrict airflow and cause those items and/or items next to them to freeze. Went over user care guide and unit is working as designed. Advised customer if they were going to have very little in the refrigerator, to turn the temperatures up so that it would be less likely to cause this issue. Call complete."

Near Grassland Rd, Riesel, TX 76682
Al R.

Al R.

WASHER AMANA NTW4516FW3 Arrived on site and inspected washer not draining properly.Lifted the unit and found the plug to the pump was not in the connector causing the issues.Fixed the plug and tested and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Choctaw Ct, Fort Hood, TX 76544
Al R.

Al R.

OVEN WHIRLPOOL QWERTYUIOP "Arrived on site and inspected older model Whirlpool oven, microwave combo with Accu- bake technology, without a display.

Near Stoneham Ln, Killeen, TX 76542
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site to test unit for display not working. Tested unit found bad thermal fuse. Will need a thermal fuse to complete. ; ordrng 1 WPW10545255 (fuse-thrml)

Near Merion Dr, Austin, TX 78737
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onsite for refrigerator freezing in fridge. Upon arrival looked at evap evap fan was working as designed and unit went into defrost. Checked thermistor and control and fridge found both tested bad. Replaced both. Gave unit keys back to maintenance and explained that it’ll take some time for food to truly defrost. Job completed.

Near N Mays St, Georgetown, TX 78626
Lou S.

Lou S.

WASHER WHIRLPOOL WTW6120HC0 "Arrived on site to inspect washer shutting off mid cycle. Upon further inspection, the customer advised that they were washing and the unit turned off before completing the cycle. They unplugged the unit and plugged it back in and the unit operated as designed. They advised it happened a few times. I found the unit is plugged into a GFCI outlet which Whirlpool does not approve of. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I contacted techline and spoke to Kathy and advised of my findings and the complaint. Kathy advises that due to the unit being plugged into a GFCI outlet and breaker, there could be some interference in the current which is possibly causing the unit to shut off and recommended replacing the GFCI outlet/breaker to an improved GFCI or to a standard outlet/breaker. Provided file #7728712164. Customer advised they have a water softener as well. I provided recommendations

Near Euless Ln, Leander, TX 78641
Andy  B.

Andy B.

RANGE GE JGP990SEL1SS Arrived on site for cooktop clicking. Tested and inspected unit and found failed switch harness and spark module. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Long Bow Cove, Bastrop, TX 78602
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL GC5NHAXSB01 "Arrived on site for customer complaint of unit leaking out of freezer compartment, found clog in defrost drain line, I removed clog with steamer, unit tested good.

Near Wild Canyon Loop, Austin, TX 78732
Noah D.

Noah D.

OVEN WHIRLPOOL KEBS208SSS04 "Arrived on site to inspect oven for broken element, upon inspection found the broil element was bent and broken. Ordering broil element. ; ordrng 1 WP9760774 (BROIL )"

Near Kalksteine Loop, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM804ESS2 "Arrived on site to test unit for not draining, test unit found drain pump not working, replaced drain pump, unit working as designed. Job complete"

Near Covered Bridge Dr, Austin, TX 78736
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to inspect fridge for leaking out of front of icemaker, upon inspection found the unit with ice in bucket but very little, condensation was apparent on sides ice bucket, ordering fascia and UI due to overfill issue as well condensation. Door have been aligned correctly and no gaps appeared in door. Office to reschedule ; ordrng 1 W10553630 (HEATER FASCIA ) and 1 W11124259 (UI )"

Near Harvest Bend, Marion, TX 78124
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF535SWHV01 Arrived on site to diagnose a refrigerator that is not allowing homeowner to adjust temperature settings. Found main control locked up preventing usage. Replaced main control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Gato Ln, Round Rock, TX 78665
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on job for complaints of refrigerator section freezing. Check thermistor at control and test good. Perform hard reset and display working properly and compressor and damper off.

Near Sweet Gum Dr, Kyle, TX 78640
Richard P.

Richard P.

NISSAN 2500 n/a

Near Kyle, TX
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSRB25FHSS01 "Arrived on site to diagnose refrigerator with ice building on door and icemaker. Found icemaker has a crack in the mold and is dripping into the ice bin and running to door. Need to replace icemaker to resolve.; ordrng 1 1129313 (ice maker kit comp.)"

Near Lakeway Dr, Lakeway, TX 78734
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite for a refrigerator that is not cooling properly in the RC. Ms stated the unit keeps icing up in the FC on the bottom and mr keeps removing a sheet of ice. Ms also stated the unit is not dispensing water and it’s not making ice. I found the unit dispensing water with the filter removed but not with it installed. When it was removed the filter head leaked some water when the dispenser was running so I suspect a defective filter head. The FC was only at 14 degrees when I arrived but it had just finished a defrost cycle and the bottom of the FC was full of water. The FC drain is plugged causing the coil to frost up faster than normal and frost build up on the rails and drawers along with the ice build up in the bottom of the FC causing water to leak out the door and onto the kitchen floor when the unit goes onto defrost. The filter head assembly needs to be replaced and the drain tube cleared and sealed along with the frost and ice remove

Near Kittiwake Ln, Cedar Park, TX 78613
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for customer complaint of unit not dispensing ice, found ice clumping inside ice bin, I removed clump, ran diagnostic tests, 120, unit passed, 97, unit passed, found low water pressure due to filter, I removed filter since the customer has hooked up to R/O system, unit tested good. If problem continues, order control and UI."

Near W Hwy 290, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBRC36FMS01 "Arrived on site for icemaker issues. Diagnosed shut off arm sticking in off position after harvest installed a new icemaker,ran icemaker through a cycle water filled icemaker arm operating correctly. ; used 1 WPW10277450 (ICEMAKER FROM 268007) from stock"

Near Rivercrest Dr, Austin, TX 78746
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for refrigerator that’s intermittently turning off. Inspected unit and work area. Ran unit through diagnostics and tested several components. All components tested good. Customer stated that generally speaking the issue happens only at night. I called Techline and spoke to Dustin SR# 7728061084. He advised that he originally thought this issue would be a voltage or a wattage issue if it only happened at a specific point in the day. After going through a couple other possibilities with him, I noticed the deli drawer UI was not turning on. He advised that that could be causing the issue. He advised to just go ahead and replace the deli user interface and their issue should be taken care of. Ordering parts in office will need to contact customer for reschedule date due to out of stock part.; ordrng 1 WPW10769076 (cntrl-elec PANTRY UI)"

Near Century Oaks Dr, China Spring, TX 76633
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HB4 Arrived on site to diagnose a microwave with a vent not running at low speed. Found loose wire connection for blower motor. Reset wiring the proper position and tested unit. Found all is functioning properly at this time. Unit was not installed at time of service.

Near Oxbow Cove, Georgetown, TX 78628
Andy  B.

Andy B.

WASHER WHIRLPOOL CET9000GQ1 Arrived on site for washer dryer combo not working and coin box not locking. Tested and inspected unit and found failed controls and lock box. Ordering needed parts as well as associated parts in case needed. Office to schedule return trip. 2 man job 2 hour job. Left unit unplugged and advised customer not to use to be safe.; ordrng 1 279782 (door switch) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (2 MAN JOB ) and 1 W10159907 (bracket) and 1 W10198223 (lock-cam) and 1 W11191256 (lock) and 1 W11204019 (box) and 1 W11204020 (box) and 1 W11228216 (cntrl-elec) and 1 W11403858 (TRANSFORMER ) and 1 WP3392519 (thermal fuse) and 1 WPW10131838 (switch-vlt) and 1 WPW10376685 (cntrl-elec) and 1 WPW10384849 (cntrl-elec)

Near S Pope Bend Rd, Cedar Creek, TX 78612
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH75021HZ2 Arrived on site to diagnose a microwave that is sparking internally and has broken plastic piece is coming out of it. Found door assembly separating causing plastic parts to fall out of door assembly. Also noted small burn on back cavity wall due to rack arcing against cavity. Cavity will need to be repainted and door replace to complete repairs. .; ordrng 1 SILVERTOUCHUPPAINT (SILVER TOUCH UP PAINT) and 1 W11334571 (DOOR)

Near Promontory Point Trail, Georgetown, TX 78626
Leonardo C.

Leonardo C.

TRASH COMPACTOR GE UCG1680LSS Arrived on site to test unit for unit not being installed. Will need new mounting screws. WC36X24017 ordering office to reschedule; ordrng 2 WC36X24017 (MOUNTING KIT)s

Near Dayridge Dr, Dripping Springs, TX 78620
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE320M0EW1 "Arrived on site for outer ring on left front burner ,right front burner will not turn off . Will need both switches ,may need front right burner .

Near Mathra Dr, Del Valle, TX 78617
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site , replaced fresh food door ,handle and badge . No water leaks detected at time of service.job complete ."

Near N Lamar Blvd, Austin, TX 78752
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site , replaced fresh food door ,handle and badge . No water leaks detected at time of service.job complete ."

Near N Lamar Blvd, Austin, TX 78752
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site , replaced fresh food door ,handle and badge . No water leaks detected at time of service.job complete ."

Near N Lamar Blvd, Austin, TX 78752
Kayman B.

Kayman B.

DRYER WHIRLPOOL WED7000DW Arrived onsite for dryer not heating. Upon inspection I found the unit spinning but no heat. I also found a stored error code of F4E4 indicating a loss of voltage on L2 I accessed the terminal block and tested voltage under a load. I found when under a load there is a loss of voltage between L1 and L2. I tested continuity on the cord and all but L2 were showing ohms L2 showing open. I advised the customer would need to get a new power cord. The power chord is not covered under warranty so they would need to install themselves. job complete.

Near Open Plain Dr, Pflugerville, TX 78660
David  Z.

David Z.

DISHWASHER JENN-AIR JDB8000AWS3 "arrived on site to diagnose dishwasher not running with standing water. Ran diag cycle and found errors for Float switch and drain pump electrical problem. Checked and found drain pump groaning but not engaging. Replaced drain pump under 1 year parts and labor warranty. Retested and unit drained Immediately. All is now working as designed, with no water leaks found."

Near Largo Cove, Austin, TX 78734
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for refrigerator RC not cooling properly and ice buildup. Tested and inspected unit and found RC evaporator not defrosting properly. Unit will need evaporator cover, evaporator motor with harness and drain pan kit. Called and spoke with CS and was instructed that drain pan kit is unavailable and customer will need to call kitchenaid and have kitchenaid send them drain pan kit.

Near Pioneer Passage, Bastrop, TX 78602
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for the refrigerator making a noise. Ran diagnostics and found that the damper control is causing the noise. Will need to replace it. Ordering parts and office to schedule ; ordrng 1 WPW10479155 (control)

Near Spinnaker Loop, Niederwald, TX 78640
Jonathan M.

Jonathan M.

WASHER AMANA NTW4516FW3 Arrived on site for a washing machine where the controls didn’t work. Inspected unit and work area. Found unit immediately going into a drain and no water coming out. Removed water from tub and found drain pump impeller completely stripped from motor. Replaced pump and tested unit. Unit is working as designed. Call complete.

Near Rolando Ave, Waco, TX 76711
Andy  B.

Andy B.

WARMING DRAWER KITCHENAID KEWD105 "Arrived on site for warmer drawer not operating again, tested and inspected unit and found thermostat has failed. Removed failed part and replaced with new.

Near Stockade Ranch Rd, Paige, TX 78659
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Arrived on site for water issues. Found kink in lines in compressor compartment,rerouted water tubing in compressor compartment,tested water dispenser unit working as designed"

Near Brents Elm Dr, Austin, TX 78744
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE505W0JS0 "Arrived on site ,replaced control panel . No other issues found . Job complete ."

Near Crainway Dr, Austin, TX 78724
Brandon C.

Brandon C.

DISHWASHER JENN-AIR JDB8700AWP3 "Arrived on site to replace failed drain pump, after replacing pump, unit tested good. Ran diagnostic test cycle, unit passed all tests,

Near Palazza Alto Dr, Austin, TX 78734
Jacob S.

Jacob S.

OVEN WHIRLPOOL KODE500ESS04 "Arrived onsite for unit not heating once again. Tested unit. Thermistors were both working. Called Techline. Suggested to change UI panel. Replaced panel. Tested unit. Still did not fix issue. Got Sr#7728700390. Upon further investigation. Found that electrical problem was the issue. Took pics of electrical issue. Let customer know that an electrician will need to come out and service power from the wall. No other issues at this time, job complete"

Near Dally Ct, Dripping Springs, TX 78620
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived onsite for a refrigerator that makes ice but it will not dispense ice and it’s not dispensing water. I found the water dispensing very slowly. I put a bypass in the filter head and the unit had good pressure while dispensing. The customer had a new filter so I installed it and tested. The water dispenser is working as designed. I found the auger motor impeller stripped out on the motor and not removable. The auger motor, divider, spacer, & impeller will need to be replaced to complete service.Ordering the spacer and marking the other parts as UORV..; ordrng 1 W11378860 (SPACER)"

Near Horizon Cove, Lago Vista, TX 78645
David S.

David S.

WASHER WHIRLPOOL WFW5620HW0 "Arrived in site to install previous diagnosed part. I gained access to the ACU, and found the new part was incorrect. I doubled checked the part number and washer model number. I spoke with CS, and I am putting in for parts reasearch. The plug and relay that are missing are for the heating element, the office will reschedule when we have an eta on the correct part ; ordrng 1 PARTSREASEARCH (ACU )"

Near Goodnight Trail, Leander, TX 78641
Richard P.

Richard P.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer not working. During testing found that that there is no response from the console. Error code F6E2;popped up. Called tech and they stated for me to replace the harness coming from the console to the control . If that doesn’t fix it they stated to replace the UI and control again. Ordering parts and office to schedule Sr# 7728694254. ; ordrng 1 W10919942 (harns-wire) and 1 W11449075 (HARNESS)

Near Headwind Way, Kyle, TX 78640
Brandon C.

Brandon C.

DISHWASHER GE PDT715SYN2FS "Arrived on site for customer complaint of damaged door, also found failed UI control. Ordering UI control. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WD21X25381 (CONTROL)"

Near Red Granite Dr, Dripping Springs, TX 78620
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WTW4955HW1 Grabbed on site for washer that was making weird clicking noises and loud grinding noise is according to the customer. After running multiple tests on the unit both manually and an auto test I could not find any immediate signs of grinding or loud clicking. I then ran another Manuel diagnostic test and filled the unit with (3/4 of tub) water to simulate a decent amount of weight. At this point a loud grinding noise could be heard when the tub would agitate. I called WP tech line and spoke with Andy sr: 7728704714. He advised to replace the gear case.after replacing the units gear case I retested unit and found the the new gear case was also grinding and not allowing for proper functionality during cycles. We will need to return with a new gear case. ; ordrng 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase) and 6 WP8533953 (screw)s

Near Jasmine Ln, Killeen, TX 76549
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL KCGS556ESS02 "Arrived on site for customer complaint of middle burner not lighting properly, found unit to be working properly at time of service, this is a new build, there may have been debris in the line that cleared itself. Tested good."

Near Angelina Valley Dr, Belterra, TX 78737
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived onsite for a refrigerator with an icemaker not working. I found the ice bucket full. Mr stated it doesn’t make ice fast and that’s always been an issue but the main issue at this time is it won’t dispense ice. I found the ice dispenser motor locked up. I tested the icemaker and found no stored error codes. I ran the harvest test, fill test, and fan test. The unit worked as designed. The FC was at 4 degrees setting idle. All thermistors test good. The ice bucket sensor is working as designed. I explained to mr to set the unit on fast ice to bypass the hibernation period and explained the icemaker only produces 6 cubes at a time. Ordering WPW10347114 shaft & W10822606 motor. ; ordrng 1 W10822606 (motor) and 1 WPW10347114 (shaft)"

Near El Dorado, Lago Vista, TX 78645
Andy  B.

Andy B.

WASHER WHIRLPOOL CET9000GQ1 "Arrived on site for washer dryer combo not operating properly. Tested and inspected unit and found failed drain pump. Office to schedule return trip. 2 man job, 2 hour job. No water leaks present at time of service.; ordrng 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (2 MAN JOB) and 1 W11366249 (DRAIN HOSE)"

Near S Pope Bend Rd, Cedar Creek, TX 78612
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KUDS35FXSSA "Arrived on site for customer complaint of no water entering unit, found float switch was stuck in up position, ran diagnostic test found error codes 6-4 6-6 6-1 10-1, unit tested good after I adjusted float. Upper rack pieces were broken, motor was loud, and valve was a little clogged with hard water build up

Near Enchanted Hilltop Way, Spicewood, TX 78669
Richard P.

Richard P.

REFRIGERATOR KITCHENAID WRX988SIBM01 Arrived onsite for the refrigerator freezer section has frost build up. During testing found that the freezer door is not closing properly. Freezer door railings will need to be replaced along with the freezer door gasket.

Near Clark Cove Rd, Buda, TX 78610
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to perform sealed system repair for refrigerator. Upon evacuating system noted no gas in unit and both evaporators completely full of oil from compressor blowout. Freezer evaporator, fresh food evaporator, and compressor will all need to be replaced to complete repair. All parts will need to be done at the same time to prevent contamination of new parts. Office will need to set return appointment for three hour job.; ordrng 1 3HOURJOB (3 HOUR JOB) and 1 WPW10608485 (evaporator)"

Near Jerusalem Dr, Round Rock, TX 78664
Andy  B.

Andy B.

REFRIGERATOR FRIGIDAIRE FPRU19F8RFC Arrived on site for refrigerator not closing properly and door alarm beeping. Made minor adjustments and tested unit. All operations are normal. No water leaks present at time of service.

Near Easley Rd, Smithville, TX 78957
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise which sounded like a fan rubbing noise. I placed the unit in diagnostics and checked the compressor in test #5. When the compressor would ramp,up to max speed, approximately halfway though the ramping, it would begin to make a loud rattling/vibrating noise. Also, when it would slow down to minimum speed, halfway through, it would make the noise again. I inspected the compressor and it is secured tightly with four bolts and it not rubbing against the chassis or anything else. I placed some sound pads on the top and retested and the compressor was much more quieter. I advised the customer of my findings and repairs and demonstrated for the customer. Customer was satisfied with the quieter noise. I recommended to the customer that if the noise comes back, to contact our office and I will recommend replacing the compressor. No water leaks

Near Deering Creek Dr, Leander, TX 78641
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS321SDHB02 Arrived onsite for the refrigerator section freezing food. During testing found that the damper control is not working properly will need to replace. Ordering parts and office to schedule ; ordrng 1 W11317276 (diffuser)

Near Rolling Hills Rd, , TX 78676
David S.

David S.

DRYER WHIRLPOOL WED8000DW4 "Arrived on site for dryer not working. I inspected the unit and work area. I found the same error code F4E4 voltage drop on L2, as the first visit. I gained access to the junction and tested voltage. I found 120 on L1 and nothing on L2. I pulled the plug out of the outlet and tested at the outlet. I showed good voltage across both L2 and L1. I plugged the unit back in and rested at the junction. I showed good voltage both on and off load. Based off what I have seen, the customer needs to have an electrician come out and replace the outlet.

Near Mahomet Dr, Pflugerville, TX 78660
Clif L.

Clif L.

DRYER WHIRLPOOL WED5620HW1 Arrived on site to diagnose a dryer with a broken control panel. Found control panel cracked on left side. Replaced panel and tested unit. Found all is functioning properly at this time.

Near Comal Ln, Georgetown, TX 78633
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF520PADM5 Arrived onsite for a dishwasher not draining. I found 121VAC to the drain pump and it wasn’t powering up. I replaced the drain pump and ran the diagnostics cycle. The unit completed the cycle and worked as designed. Call complete.

Near Sarah Christine Ln, Austin, TX 78717
Noah D.

Noah D.

REFRIGERATOR JENN-AIR JFFCC72EHL01 "Arrived on site to inspect fridge for noise during operation, unable to replicate noise through diagnostics or normal cycling, ordering all fans and instructing customer to video tape noise during operation so we can narrow down prognosis. Office to reschedule. ; ordrng 1 W10685479 (ICE BOX FAN ) and 1 W10772353 (FAN ) and 1 W11318887 (EVAP COVER )"

Near Bleganza, New Braunfels, TX 78132
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived on site for both sections not cooling . Found compressor not running. Start relay would click . Replaced relay unit would still click , compressor never started . Amps were 20 when first click the would drop to 9 amps . Ordering compressor, Uv drier , service port ,weigh 2HRS evap if needed . Please put on cancellation list .no water leaks detected at time of service.; ordrng 1 SERVICEPORT and 1 UVDRIER and 1 W10507884 (compressor) and 1 WEIGH2HRS and 1 WP2188823 (evaporator)"

Near Thyone Dr, Austin, TX 78725
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDFE104DSS "Arrived on site to test unit for unit not washing. Test unit and Found bad motor, replaced motor. Test unit and unit test good no leaks present at this time. Job complete"

Near Redgate Ct, Austin, TX 78739
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived onsite to replace previously diagnosed parts. Replaced freezer bin but when seeking to replace water valve, needed to shut off water supply under sink and discovered a water leak. Water looks to have been slow but steady leaking from pipes causing cabinet floor to saturate and seeping onto outside floor. See pic leak pic 1and 2 in SD. Instructed customer to have plumbing issues resolved before we can come back out to fix it. Office to reschedule after repairs. Called tech line to document issues SR#7728697066. ; saved tckt"

Near W Parsons St, Manor, TX 78653
Kayman B.

Kayman B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite to install previously diagnosed parts. I installed the main control and the blower fan. Unit is now heating as designed and no current error codes present. Job complete.

Near Expedition Way, Round Rock, TX 78664
Robert J.

Robert J.

REFRIGERATOR MAYTAG PSD262LHEZ "Arrived onsite for unit not freezing, cooling or making ice. Found that large amount of ice had accumulated on the back panel of the freezer. Removed the ice but found that ice had also accumulated behind the evaporator cover and would need to thaw at least over 48 hrs. Looking through the cover slots you could see the lower evaporator coils with a heavy frost pattern.

Near Knapple Cove, Manor, TX 78653
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site for microwave door issues. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time

Near Crooked Trail, Bastrop, TX 78602
Richard P.

Richard P.

REFRIGERATOR FRIGIDAIRE LFTR2032TF1 Arrived onsite for the refrigerator not cooling. During testing found that there is no issues with refrigerator. Customer stated that they unplugged refrigerator and plugged it back in and refrigerator started to work. Could not find any issues at this time. Complete

Near Spring River Dr, Martindale, TX 78655
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL KRFC704FPS04 Arrived onsite for unit not making ice. Tested unit. Found that ice maker was working properly but could not get water. Dual water valve may need to be replaced also ordering new ice maker. Ordered parts. Rescheduled with customer ; ordrng 1 W11115534 (icemaker) and 1 W11194380 (valve)

Near Sebastians Run, Austin, TX 78738
Noah D.

Noah D.

ICE MACHINE WHIRLPOOL KUIX305ESS2 "Arrived on site to inspect icemaker for not producing correctly, upon inspection found the water overflowing but ice being produced, replaced pump with sensor and retested, no problems found. Changed filters and leaking stopped. Complete"

Near Verden Ridge, New Braunfels, TX 78132
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to inspect microwave for fan issues, upon inspection found the fan only worked on low setting, replaced fan and tested for issues, no issues found. Job complete"

Near Laurel Grace Ln, Canyon Lake, TX 78130
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL KRFC704FPS04 Arrived onsite for unit making noise. Listens to unit for 20min. Could not hear noise or find issue with unit. Unit working as designed. Let customer know that a little noise ok’ing from the back of the unit is normal. Let customer know to record noise on phone before next potential visit. No issues at this time. Job complete

Near Abbeyville Walk, , TX 78669
Noah D.

Noah D.

WASHER WHIRLPOOL MVWB855DC3 "Arrived on site to inspect washer and install parts per last visit, installed console and tested after reinstalling washer, no leaks or issues detected. Job complete"

Near Tanager Dr, New Braunfels, TX 78130
Clif L.

Clif L.

COOKTOP WHIRLPOOL KCGS356ESS00 Arrived on site to replace previously ordered parts for cooktop. Found burner valves were not adjusted after installation causing no lo flames. Made adjustments for LP gas and tested unit. Found all is functioning properly at this time and no parts were needed.

Near Gabriel Vista W, Georgetown, TX 78633
Tyler  G.

Tyler G.

WASHER MAYTAG MVWB835DW1 Arrived on site to repair washer the head of the diagnosis support Rod issue. After replacing the suspension rods and retesting the unit for proper functionality I found that it was filling agitating and draining just fine unit is not working as designed call complete

Near Mikey Ln, Temple, TX 76502
David  Z.

David Z.

MICROWAVE KITCHENAID kbms1454sss3 "Arrived on site To diagnose microwave that was not heating intermittently. Customer advised me that the unit would stop heating after it was in use for short periods of time. Ran the unit and found that after about 1-2 mins LF continuous usage the mag would shut off. After unit cooled down you would hear a relay click, and unit would run again and repeat the cycle. Found this to be related to a bad control, with a relay overheating and sticking / failing.

Near Big View Dr, Austin, TX 78730
David  Z.

David Z.

COOKTOP KITCHENAID KGCS166GSS07 "Arrived on site to diagnose cooktop that had reports of a fire from underneath. On removal of cooktop advised customer that screws were rusted into orifice holders and I may need to drill them out, or they could break. Customer,er said to move forward. Got 1 screw out, 9 other screws broke off. To repair will need new switch harness and also new orifice holders and screws. Ordering screws and orifice holders. Office to reschedule when shipping for parts is available. Repair will be switch harness as well as all orifice holders and screws. ; ordrng 10 WP3368921 (screw-torx)s and 2 WPW10128448 (holder-orf)s and 1 WPW10128450 (holder-orf) and 1 WPW10128451 (holder-orf) and 1 WPW10155786 (holder-orf)"

Near Mountain Villa Dr, Austin, TX 78731
Paul R.

Paul R.

DRYER WHIRLPOOL WED75HEFW0 Arrived onsite for a dryer making a loud squeaking noise. I found the idler pulley defective. A rebuild kit needs to be installed.I installed a rebuild kit and tested the unit. The dryer is working as designed. Call complete.

Near Court Del Rey, Round Rock, TX 78681
Tyler  G.

Tyler G.

DISHWASHER WHIRLPOOL DU915PWPS2 Arrived on site for dishwasher that need a new thermal fuse installed on the main control. After installing new part the unit kicked right on and I tested the units filling agitating and draining cycles. Unit is now functioning as designed with no leaks before during or after repair call complete

Near Cayuga Dr, Harker Heights, TX 76548
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed and ordered part. Due to the broiler panel being damaged, I removed and replaced the the panel and tested. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Scenic Valley Dr, Leander, TX 78641
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW560CHW1 Arrived onsite for shorted control and reset existing control to repair. All checks good. Unit is now operating as designed.

Near Jackson Ave, Austin, TX 78731
Lou S.

Lou S.

RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site to inspect range not working. Upon further inspection, I found the display blank and non-responsive. I pulled the unit out and tested the outlet and it was good. Pushed the unit back in its place and began to remove the console, at which time, the display came on. Once I had the console removed, I found a screw sitting on the main control. The power had gone off again and when I removed the screw, the power came back on. I placed the unit in diagnostics and checked error codes and found F6E0. Cleared the code and tested. Unit is operating as designed. I reinstalled the console and retested. Unit continues to operate as designed. Customer advised that they admit connected to WiFi before the unit began to malfunction. I advised the customer of my findings and recommended they contact our office if the unit display goes blank again. No gas leaks detected during service, job completed."

Near Turtle Bay Loop, Leander, TX 78641
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE515S0JS0 Arrived onsite and replaced damaged control panel. Alll checks good. Unit is now operating as designed.

Near Jackson Ave, Austin, TX 78731
David  Z.

David Z.

WASHER WHIRLPOOL MVWB865GW0 "Arrived on site to diagnose washer that is not filling with water at all. Customer told me that the hot cut out a bit ago, now cold does not work either. Checked errors and had several errors all relating to valves.Replaced valve and retested. All is now working as designed. Call complete."

Near Pappys Way, Austin, TX 78730
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite for a refrigerator that the RC door is hard to open. I found the unit doing the same thing it was doing on the previous visit. I showered mr that when the FC door was opened the RC door was easy to open. I checked the drain and made sure it was clear. I showed mr that when the drain tube was empty the door opened easy but I explained that when the unit goes thru a defrost and the trap is holding water again the RC door will be harder to open especially if the RC dampener is closed and the FC is cooling. I called techline and spoke with Chris SR# 7728700797 and gave him my findings for documentation. Call complete.

Near Sierra Trail, Lago Vista, TX 78645
Robert J.

Robert J.

WASHER WHIRLPOOL WFW560CHW0 "Spoke to maintenance and service call was for noisy dryer. Tested unit and the noise was normal use noise, non excessive. Job complete"

Near Guadalupe St, Austin, TX 78701
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDFE104DSS3 "Arrived on site for customer complaint of unit not washing, found diverter motor not finding home position, ordering sump assembly ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10875442 (cntrl-elec) and 1 W10891912 (panel-cntl) and 1 WPW10605057 (pump and motor assy)"

Near Drifting Wind Run, The Hills, TX 78738
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KBLC36FTS00 "Arrived on site to inspect refrigerator door open light blinking and no lights on in the unit. Upon further inspection, I found the open door light blinking, no lights on in the unit with door open still cooling. I removed the top panel and tested the door switch and it is good. While placing the door switch back into its housing, sparks shot out from the control area. I inspected the controls and found the F1 connector on the filter/power board was burnt. I tested voltage to the F1 and it read 122V but there was no voltage coming out. I advised the customer of my findings and that the unit would need the control kit.I am ordering the control kit and UI panel and office to schedule return service. Power was left off to the unit, no water leaks observed during service.; ordrng 1 W10468945 (contrl-box) and 1 W10801767 (cntrl-elec)"

Near High Lonesome, Leander, TX 78641
Robert J.

Robert J.

WASHER MAYTAG MHW8200FW0 "Arrived onsite to replace previously diagnosed parts. Replaced control panel, tested unit and unit functions correctly. Also inspected bellow and bellow did not show signs of excessive water retention. Bellow has normal water left during wash cycle. Left over water would need to be removed by the customer to prevent potential mold growth. Job complete."

Near Bowman Ave, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for no water. Found harness not making good contact to valve,reinstalled harness fully to valve,tested water dispenser,water dispenser working,adjusted filter housing tested filter removal good."

Near S 1st St, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for led issues. Diagnosed a defective freezer led,removed defective led module installed a new freezer led module powered unit on all leds working as designed"

Near Radam Cir, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBLC36FMS01 "Arrived on site for ice build up. Found fill tube not inserted to icemaker correctly. Installed fill tube correctly to icemaker,ran harvest test passed no leaks"

Near Rivercrest Dr, Austin, TX 78746
Brandon C.

Brandon C.

DISHWASHER JENN-AIR JDTSS244GL0 "Arrived on site for customer complaint of unit making noise during dry cycle, found no error codes in diagnostic cycle, found noise coming from blower vent motor. Ordering blower motor. ; ordrng 1 W11228135 (VENT MOTOR)"

Near Spillman Ranch Loop, Austin, TX 78738
David S.

David S.

OVEN WHIRLPOOL WOD51EC0AS01 "Arrived on site for wall oven having no power after a self clean. I gained access to the thermal fuse and control. I found the thermal fuse broken, I also found the thermal limiter for the lower oven broken as well. I replaced both fuses. I reassembled the unit and tested its operations. All tested good.

Near Angelina Dr, Round Rock, TX 78665
James C.

James C.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and found fresh food evaporator frozen solid. Steamed away ice and found thermistor damaged. Installed new harness and ui to correct defrost issue. Tested operation and found unit working properly. Job complete

Near Mahan St, Meadowlakes, TX 78654
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite and was able to clear obstruction without getting burins fridge. Thawed all ice and verified drain function. All checks good. Advised customer on repair all checks good.

Near Del Curto Rd, Austin, TX 78704
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to replace previously ordered parts for dishwasher. Found hinges were bent and panel shorted out. Replaced both hinges and control panel and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Walnut St, Georgetown, TX 78626
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFCO22EVBL1 "Arrived n site for noise complaint. Power cycled unit diagnosed noise from damper control,removed defective damper installed a new damper powered unit on,noise no longer present. .; used 1 WPW10594329 (DAMPER CONTROL) from stock"

Near Big Bend Dr, Austin, TX 78731
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSCS25FVMS03 "Arrived on site to diagnose dispenser not dispensing ice. Found auger motor was not turning. Could hear relays clicking, but motor was not running. Removed and replaced motor. Retested and unit is now dispensing properly. Cleaned some corrosion off the motor connector as well. Call complete."

Near Cuesta Trail, Austin, TX 78730
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS01DLSS2 "Arrived on site to replace vent and gasket, replaced both parts test unit and found unit still clicking, found shorted control board, removed new vent and gasket. Installed old vent and gasket. Job complete"

Near Marigold Ct, Driftwood, TX 78619
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW2 "Arrived on site to test unit for not washing. Tested unit found error code f7e1 basket feed fault. Found drive belt had fallen off tub pulley. Reattached belt onto pulley. Recalibrated and explained to customer recommended loading procedures. Tested unit, unit works great. No leaks detected. Job complete."

Near Barkbridge Trail, Austin, TX 78744
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW95HEDW0 Arrived onsite and found unit leaking from door gasket due to obstruction. Cleared obstruction. Also found unit may be experiencing some complications due to air trap issue. No error codes saved. Reset unit and cleared airtrap. All checks good.

Near Carlwood Dr, Austin, TX 78759
Robert J.

Robert J.

WASHER WHIRLPOOL WFW560CHW0 "Arrived onsite for washer leaking. Tested unit and evidence showed cause of leaks we’re coming from dispenser. Also, bulletin on faulty dispenser validated cause. Need 2 man for repair. ; ordrng 1 W11465532 (DISPENSER ASSEMBLY )"

Near Guadalupe St, Austin, TX 78701
Clif L.

Clif L.

VENTHOOD MAYTAG UXT5430ADS

Near Chuckwagon Trail, Georgetown, TX 78633
Scott  M.

Scott M.

WASHER WHIRLPOOL MHW8630HW0 "Arrived on site ,replaced dispenser housing . Ran diagnostics valve tests and full diagnostics wash test with top off . No water leaks detected at time of service. Job complete"

Near Rountree Dr, Austin, TX 78722
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF555SDHV03 Arrived onsite for the refrigerator not dispensing ice properly. During testing found that the there is cube and crushed ice coming out at the same time. Found that the ice container arm is not working properly. Will need to replace ice container and solenoid. Customer also had a complaint about a noise coming from ice box area sounding like metal tapping on metal. Tested damper control but could not duplicate the issue. Advised customer to video record noise. Ordering damper control and ice container and office to schedule ; ordrng 1 W11185686 (ice-contnr) and 1 WPW10196393 (damper control assy)

Near W Goforth Rd, Buda, TX 78610
Clif L.

Clif L.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found bad door gasket. Replace door gasket and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near River Down Rd, Georgetown, TX 78628
David S.

David S.

OVEN WHIRLPOOL WOS51EC0HS02 Arrived on site to install previous diagnosed parts. I removed the hinges and replaced with new. I reinstalled the door. The customer inspected the door and said it looks good to him. Job complete.

Near Malaga Hills Dr, Round Rock, TX 78681
Kevin B.

Kevin B.

DRYER WHIRLPOOL GEW9200LW1 "Arrived on site and found a four prong cord needs to be added and then suppose needs to be added. After correcting used airflow tester and found airflow is bad. Recommended to customer that a service be used to clear the vent to the exterior of the building, job complete"

Near Tanaqua Ln, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSS36QDX05 "Arrived on site for cooling complaint. Temp reading 20° in freezer,excessive amount of heat from compressor compartment,removed cover found weka to no air flow from condenser fan. Diagnosed unit will need a new condenser fan. Condenser fan motor assembly is

Near Robbins Rd, Austin, TX 78730
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW7000DW4 "Arrived on site for washer not getting water .ran diagnostics valve would just hummm . Replaced valve, unit is now getting water. Ran full diagnostics test all checked normal . No water leaks detected at time of service. Job complete."

Near Chappie Ln, Austin, TX 78725
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE234GPS1 "Arrived on site to test unit for damage from front left bottom panel. Replaced front panel, new panel inspected no damage found. Job complete"

Near Eves Necklace Dr, Mustang Ridge, TX 78610
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site to inspect refrigerator noises. Upon further inspection, I could hear the unit making a loud vibrating noise and when a door on the unit is opened, the noise stops. I opened the FC door and found a block of ice/frost on the evap cover. I removed the cover and found that the evaporator is not defrosting. Using my steamer, I removed the ice/frost and found the defrost heater was not plugged in. Plugged the heater in and placed unit in diagnostics and tested defrost. The uni"

Near Middle Brook Dr, Leander, TX 78641
David  Z.

David Z.

ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site to diagnose ice machine that customer says had lost power twice. Last time he opened and closed door and unit powered on and has been working ever since. I removed the front panel and checked all visible connections and found harness wire going to main external drain pump loose. Secured that connection. All other connections were good. Attempted to tap the unit and move it around a bit to recreate failure and could not get it to duplicate. If issue persists will need to return with a control / UI / harness / transformer. All is working as designed at this time. Call complete.

Near Capri, Lakeway, TX 78734
Wesley P.

Wesley P.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived onsite and installed new bin thermistor. All checks good.

Near W Lynn St, Austin, TX 78703
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS02 "Arrived on site to replace damaged frame glass, replaced frame glass tested door close, door closes properly. Job complete"

Near Hazy Hills Loop, Dripping Springs, TX 78620
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite for the microwave making a noise. Replaced blower motor assembly that was ordered and noise is gone. Microwave tested good. Complete

Near Forest Moon Ln, Kyle, TX 78640
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site and inspected washer and found no save error codes, ran test cycle everything passed properly. Inspected suspension and everything is good. Customer heard a noise while doing laundry and other than the possibility of an unbalanced load all components on washer are not making any excessive noise no water leaks from connection, Job complete"

Near Kiras Ct, Austin, TX 78737
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived on site and inspected microwave and heard rattling noise when vent fan is running, dropped microwave and found construction debris causing noise after clearing microwave is running properly, job complete."

Near Donnelley Dr, Austin, TX 78744
Wesley P.

Wesley P.

DISHWASHER MAYTAG MDB4949SHB1 Arrived onsite and found broken control panel. Repaired by replacing control panel. Unit is now operating as designed.

Near Pressler St, Austin, TX 78703
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL ET1FHMXLQ00 Arrived on site to test unit for freezing in upper shelve of refrigerator. Tested unit and no freezing was present. Instructed customer if desired return air could partially be blocked of cold air in fresh food section. Refrigerator is operating as designed. Job complete.

Near Hidden Canyon Cove, Austin, TX 78746
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5000DW2 "Arrived on site to test unit for no heat. Tested unit found proper voltage to unit, proper air flow, and heat is good. Job complete."

Near Donahue Ln, Austin, TX 78744
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF520PADM Arrived on site for dishwasher leaking. Tested and inspected unit and found issues with door seal. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Cedar Creek, TX
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and found fresh food light is flickering and freezer light is completely out. Replaced both LED modules and all interior lights are operating properly now. Took 1 picture. No water leaks from connections at time of service, job complete."

Near Scenic Bluff Dr, Austin, TX 78733
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and tested operation. Found hinge pin in upper hinge has broken off of hinge. Unit will need new hinge to repair. Office to schedule return services ; ordrng 1 W11409290 (HINGE)

Near Louise St, Marble Falls, TX 78654

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