Local Reviews

Appliance Express Rated 4.9 out of 5 stars based on 3920 customer reviews

Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW8540BC0 "WTW8540BC0 Arrived to inspect leak. I found the basket was stuck to the back of the chassis and after freeing it, the issue was resolved and the unit would not leak in service test mode. I advised the customer to load the machine a little lighter to prevent the tub from going low enough it can get stuck to the chassis. No leaks observed during service."

Near Drystone Trail, Liberty Hill, TX 78642
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for unit lat king long to dry, found temps reaching 135, than dropping, indicating clogged duct vent . Advised customer to get entire duct cleaned collected 018.24 on cc"

Near Petunia Ln, Pflugerville, TX 78660
James C.

James C.

WASHER AMANA WTW4616FW2 Arrived on site and tested operation. I found the unit pulsing in spin. Installed new capacitor and tested and found unit not pulsing during spin but is cutting the spin cycle short. Installed new control and found new control would not allow calibration mode. I will need to reorder control to complete repair. ; ordrng 1 W11170645 (CONTROL )

Near Travis St, Jonestown, TX 78645
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW75HEFW0 Dropped off feet as asked by customer

Near W Esparada Dr, Georgetown, TX 78628
Diego G.

Diego G.

WASHER WHIRLPOOL WFW8640BW1 "Arrived on site. Check for no draining issues. Found build up in screen of pump. Uncloggedndrain and cycle, all functions tested OK. No leaks present. Job complete"

Near Royal Gate Dr, New Braunfels, TX 78132
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW1 "Arrived on site and inspected washer and found power to control is correct. It will not enter a diagnostic cycle or begin a normal cycle. Replaced control board and after calibration it will now complete a test cycle. No water leaks detected at time of service, job complete."

Near Guemal Road, , TX 78610
Kevin B.

Kevin B.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site and replaced valve and the harness, no further repair is required at this time, job complete."

Near Nature View Loop, Driftwood, TX 78619
Joseph C.

Joseph C.

DISHWASHER JENN-AIR JDB9800CWP2 "Arrived on site for “sensor light out on control panel” complaint. Inspected unit and found control panel faulty. Removed and replaced control panel. Unit is performing as designed. No leaks detected, at time of service."

Near Kalama Dr, Bastrop, TX 78602
James C.

James C.

DRYER MAYTAG MEDC215EW1 Arrived on site and tested operation. I found that the thermal fuse has failed. Installed new fuse and tested. I found the temperatures rise fast and fall really slow. Inspected exterior vent and found to be clogged with lint. Instructed customer that the vent should be cleaned to prevent fire hazards due to lint backing up into unit. Unit clear of lint after repair. Job complete

Near Thomas Cove, Lago Vista, TX 78645
Robert J.

Robert J.

DRYER MAYTAG MEDX655DW1 Arrived on job to replace timer. After replacement test heater and air flow.

Near Lago Vista St, San Marcos, TX 78666
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for u it shaking and hoping, found unit still had shipping bolts installed, removed bolts and Testd good no leaks, unit will still need new feet due to rubber damage; schdld next appmnt for 1/10 THU !"

Near W Esparada Dr, Georgetown, TX 78628
Clif L.

Clif L.

COOKTOP JENN-AIR JGD3536GS00 Arrived on site to diagnose a cooktop was burners that are not lighting. Found all burner mounting screws have been removed from unit by installer causing igniters not to sit in proper position to burner caps. Reinstalled all burn or screws and tested unit. Found all is functioning properly at this time and no gas leaks were found at time of service

Near Lago Viento, Austin, TX 78734
Steve C.

Steve C.

RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for the unit is taking too long to heat. Tested the unit and found the broil will not turn on. Remove the back panel and found the wire connection to the broil is not connected. Secure the connection and assemble the unit. Unit is working properly and job complete.

Near Karen Dr, Robinson, TX 76706
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for customer complaint of dishwasher leaks when in use. Upon inspection, found bottom right rear of tub has a hole causing the leak. Ordering new tub assembly and under counter brackets to complete repair. OF to R/S. Customer agreed not to use until repaired. All water connections were dry at time of service.; ordrng 1 W10804026 (tub-dishwr) and 2 WP8269145 (brckt-mtg)s"

Near Cross St, Copperas Cove, TX 76522
Jerry C.

Jerry C.

DISHWASHER KITCHENAID KDTE104ESS1 "KDTE104ESS1 Arrived to inspect detergent sticking issues. I found that the customer was following instructions from prior service, but the unit had so much residue, it will need at least 5-6 more empty runs to removed the stuck on crust and debris from excessive detergent use. I advised the Mrs in removal of the debris from the spray arms and they will attempt to run it empty and without additional detergent, until the debris dissipates. I advised them the only other way to speed the debris removal up is to replace all spray arms, water ducting and the sump assembly. No leaks observed during service. Warranty applied."

Near Canton Jack Rd, Austin, TX 78717
Wesley P.

Wesley P.

WASHER AMANA NTW4516FW2 Arrived on site and replaced cam due to broken plastic. Also advised on detergent and cleaning. Unit is now operating as designed. All checks good.

Near Brambling Rd, Pflugerville, TX 78660
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for no ice condition. Tested unit and found that the recirculation pump was stalled and not circulating water. Released jammed impeller and unit now works properly. All water connections are dry.

Near Winchester, Horseshoe Bay, TX 78657
Kevin B.

Kevin B.

WASHER KENMORE 110.249623 "arrived on site and inspected washer and found motor is running but tub is not spinning. Found coupling has broken and after replacing washer will now spin properly. No water leaks from connections at time of service, job complete.

Near Westlake Dr, West Lake Hills, TX 78746
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDTE204EPA4 Arrived on site for lower spray arm not turning. Tested unit and found that the washer pump had failed. Replaced water pump and tested. All operations are normal. All water connections are dry.

Near FM2147, Marble Falls, TX 78657
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WSZ57L18DM01 Arrived on site for no ice condition. Found that there was no ice in the pan. The freezer temperature it was 1°. I did find that the icemaker head over filled and was jammed. Contacted manufacturers technical assistance line to see if I might be missing something in this diagnosis. We agreed that the icemaker in the water valve would be replaced.ChrisSR# 7723861209

Near Legends Pkwy, Kingsland, TX 78639
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site and tested operation. I found the cubed ice door stuck open and the ice container over full and would not come out. Removed ice by dispensing it through the door until the bin could be removed. I found no obstructions in door solenoid. Reinstalled ice bin and tested. Unit dispensing crushed and cubed ice properly. Job complete

Near Thunderbird St, Lago Vista, TX 78645
Kevin B.

Kevin B.

DRYER WHIRLPOOL WETLV27HW1 Arrived on site and found audible Skweek was phone in between vent funnel making contact with blower wheel. Used sound pads prescreen from 209553 to help with vibration noise and cabinet from rear panel. Job complete

Near Alpine Trail, San Marcos, TX 78666
Lou S.

Lou S.

REFRIGERATOR HOTPOINT HSH25GFBBWW "arrived on site to inspect refrigerator water dispenser not working. Upon further inspection, using an empty cup, I attempted to get water from the unit and nothing came out, I removed the front kick plate to expose the water line and disconnected it. Using the same cup, I pressed the dispenser paddle and water came out of the water line which tells me that the water line inside the door is frozen. I removed the UI panel and found that the previous dispenser water tube heater had shorted out. I advised the customer of my findings and am ordering the heater and scheduled return service for 01/10/19. No water leaks observed during service.; ordrng 1 WR49X10173 (dispenser water tube)"

Near Amberjack Ct, Georgetown, TX 78633
Diego G.

Diego G.

OVEN WHIRLPOOL WEE510S0FS1 "Arrived on site. Check for broil issues. Found bad broil created also control to short. replaced control and broil and cycled, all functions tested OK. Job complete"

Near Cedar Bend, Canyon Lake, TX 78133
Scott  M.

Scott M.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for long dry times . Found restricted air flow . Explained to customer on the importance of having exterior duct work cleaned . No lint build up at time of service . Job complete .

Near Elm St, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF510PAYSA Arrived on site to test unit for unit not finishing cycles. Test unit and found led light for clean light not working. Replaced control test unit and unit test good job complete no leaks present at this time.

Near China Rose Dr, Austin, TX 78724
Diego G.

Diego G.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site. Check for no heat issues. Found switch housing not making contact with switch intermittently causing no heat. Will need door switch assembly’s and harness to repair unit. Office to reschedule; ordrng 1 W10211972 (switch) and 1 W10874025 (HARNESS) and 1 W10874028 (HARNESS SENSOR ) and 1 W10876593 (SWITCH HOLDER)

Near Comal Springs, Canyon Lake, TX 78133
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL KMBP100EBS01 "Arrived on site , replaced door and control panel. Job complete ."

Near Navasota St, Austin, TX 78702
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0HS0 Arrived on site to test unit for oven not working. Test unit found ignitor connection not on ignitor. Secured connection test unit an dunit test good heated oven to 350. Opened door to release heat and unit turning back on. Unit working as designed. No leaks present at this time.

Near Gunnison Way, Kyle, TX 78640
James C.

James C.

COOKTOP KITCHENAID KCGS956ESS02 Arrived on site and tested operation. I found the flames on all burner have orange tips and the orange covers the blue flame. I removed the regulator and cleaned all pipe sealant from connections and installed a new regulator. Inspected for leaks with bubble solution and found none. Tested operation and found the same orange tip flames. Called tech line and spoke to Robert #7723841811. Per tech line the gas companies put an additive in the lines during winter months. Instructed customer of tech line instruction. Unit working properly. Job complete

Near Hudson Lane, Leander, TX 78641
Diego G.

Diego G.

COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived on site. Check for flame issues. Found flames too low causing flames to go out. Adjusted burners and cycled, all functions tested OK. No leaks present. Job complete"

Near Yaupon Loop, , TX 78132
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG525S0HS0 Arrived on site and found right hinge is broken. Will need to order new hinge to correct issue.; ordrng 1 WPW10299224 (hinge-door)

Near Iron Rail Road, Dripping Springs, TX 78620
Joseph C.

Joseph C.

OVEN GE JGB645SEK2SS "Arrived on site for “bulb not coming on” complaint. Inspected unit and found oven bulb burned out. Customer declines purchase of new bulb. Unit is performing as designed. No leaks detected, at time of service."

Near Wilson St, Bastrop, TX 78602
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSEB900ESS2 Arrived on site to test unit for front burner to high on low. Test unit and unit working correctly at this time. Burner cycling on and off as normal. Job complete

Near Heritage Oaks Dr, Austin, TX 78737
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDTE334GBS0 "Arrived onsite for customer complaint of dishwasher control not functioning. When arrived,found control lock on. Removed control lock and ran diagnostics. Found no error codes. Tested unit. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Spring Valley Rd, Lorena, TX 76655
Thomas L.

Thomas L.

RANGE GE JB860SJ5SS Arrived on site and replaced shorted control. Unit tested proper after repair.

Near Ella Ln, Elgin, TX 78621
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH31017HW2 "Arrived on site for mag cap and diode install, replaced mag cap and diode Testd good. Unit will need new mounts and mount screws, due to improper installation. ; ordrng 1 COTE (OFFICE RS ) and 2 W11122643 (NUT)s and 2 WP8169704 (screw)s"

Near River Bend, Georgetown, TX 78628
Thomas L.

Thomas L.

WASHER MAYTAG MVWC565FW1 Arrived on site for lid lock that will not work. Tested unit and found that the lid latch has failed. Replaced latch and strike. Tested unit again and all operations are normal and all water connections are dry.

Near Rowan Dr, Georgetown, TX 78628
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site. Check for no cool issues. Found evaporator in refrigerator compartment frozen over completely. Found bad thermistor evaporator. Replaced harness and located thermistor in correct spot. All functions tested OK. No leaks present. Job complete

Near Mountain Crest Dr, Wimberley, TX 78676
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for the washer to replace the previous diagnosed parts. I found 116VAC to the pump motor and it not running. Upon removing the pump and motor the motor connector fell off and was not snapped into place. I connected the harness correctly and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Ida Grove Lane, Austin, TX 78717
Arthur B.

Arthur B.

DRYER MAYTAG MEDB855DC4 "Arrived onsite for customer complaint of F6E3 error code and water inside venting tube. Tested unit and found error F6E3 (UI Error), F4E2 (Restricted Air Flow). Clear error codes and tested unit. Found outside venting is full of water causing poor drying and circulation. This is also causing water to build up in tube. Advised customer to have venting cleaned out. Left dryer tube off per customer request. No other issues found."

Near River Rock Trail, Harker Heights, TX 76548
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for dishwasher not coming on . Unit will fill and diverter motor will turn . Wash motor has failed . Ordering sump and motor . Return 1/11. Nonwater leaks detected at time of service . Job complete. ; ordrng 1 W11085683 (SUMP AND MOTOR )

Near Adirondack Trail, Austin, TX 78759
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW5000DW "Arrived on sote for unit not draining, found drain pump seized and rusted, replaced drain pump and tests good. No leaks on site"

Near Silver Spur Dr, Round Rock, TX 78681
Al R.

Al R.

DRYER WHIRLPOOL WED92HEFW1 Arrived to inspect dryer with long drying time. I service tested the unit and got codes E4F4. Voltage checks were 238/119/117. I installed CUTOFF 208148. 246/160 were the temperature readings whenI reassembled the unit. I will order the following parts for the customer:Wire harness W10637533Electric Control W10875487; ordrng 1 W10637533 (WIRE HARNESS) and 1 W10875487 (ELECTRIC CONTROL )

Near Tanner Ln, Harker Heights, TX 76548
Scott  M.

Scott M.

WASHER WHIRLPOOL WFC7500VW2 "Arrived on site, checked washer for not spinning or draining. Found motor control failed and it has shorted out the machine control. Replaced controls and tested unit. All checks good after repair and no water leaks present. Job complete .C- sticky notes"

Near Northwood Cir, Austin, TX 78703
Wesley P.

Wesley P.

DRYER MAYTAG MEDB765FW0 "Arrived on site and found unit stuck with lid lock. Had to power cycle and enter diagnostics to restore regular function. I pinched UI cable. All checks good, after securing harness and resetting unit in diagnostics. Advised customer concerning repair"

Near Casanova Avenue, Pflugerville, TX 78660
James C.

James C.

DISHWASHER WHIRLPOOL KDPE234GPS0 Arrived on site and found left rail has broken. Installed both left and right rail with updated p/n and tested operation. Unit working properly. Job complete

Near Sandorna View, Leander, TX 78641
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for unit not dispensing ice. Found that the bin is cracked there for the auger motor cannot drive the ice bin mechanism to dispense ice. Replace bin. All water connections are dry.; ordrng 1 WPW10347093 (ice container. D2C)

Near Co Rd 144, Marble Falls, TX 78654
Joseph C.

Joseph C.

REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived on site for “no ice production” complaint. Inspected unit and found wire broken, on fill tube heater. Found icemaker to be very loud and not completing harvest cycle. Ordering fill tube. Will need to replaced icemaker, fill tube and valve. No leaks detected, at time of service. Return for repairs on Wednesday 01/09.; ordrng 1 W11230096 (FILL TUBE)"

Near E 8th St, Austin, TX 78702
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to replace user interface for refrigerator. Replaced parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Tellus St, Lakeway, TX 78734
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 Arrived onsite for customer complaint of icemaker on french door refrigerator not producing ice. Found icemaker stuck mid harvest. Removed and replaced icemaker assembly. Reassembled. Icemaker now calls for water as intended. No other issues found. All water connections were dry at time of service.

Near FM2657, Kempner, TX 76539
Steve C.

Steve C.

WASHER WHIRLPOOL WFW9050XW00 Arrived on site for the unit is leaking water. Tested the unit and found the leak is coming from the the bellow due to being torn. Replaced the bellow and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Marlee Cir, Copperas Cove, TX 76522
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS586FLDM01 Arrived on site for fresh food door not closing properly . Found the top of door where the cup for hinge has cracked . Will need new door . Quick pics of damage . No water leaks detected at time of service . Please call when eta is known. ; ordrng 1 LW10637748 (dor-fip SS)

Near Hyacinth Dr, Austin, TX 78758
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4816FW2 Arrived on job for complaints of unit not turning on. Tried to run diagnostics no power. 120 volts to control board. Replaced control board calibration and ran diagnostics no leaks detected.

Near S IH 35 Frontage Rd, Austin, TX 78744
Lou S.

Lou S.

WASHER MAYTAG MVWB725BW0 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I removed the washplate and when I opened the box wit( the new part, I found it to be the wrong part. I advised the customer of the issue and advised the office would contact them when the new part is available. No water leaks observed during service.; ordrng 1 WPW10286241 (washplate)"

Near Silver Creek Dr, Leander, TX 78641
Luis M.

Luis M.

ICE MACHINE JENN-AIR JIM159XYRS0 "Arrived on site for water leaking and unit not powering on. Customer removed unit from enclosure found unit not powering on disconnected external pump powered ice machine without drain pump unit powered on. Diagnosed failed pump. Installed new drain pump added water to pump no leaks,customer signed disclaimers,installed machine back into house,ran diagnostics no leaks at tubing or water lines reinstalled unit ran diagnostics all test passed unit working as designed"

Near Day Star Cove, Austin, TX 78746
Joseph C.

Joseph C.

WASHER MAYTAG MVWC565FW1 "Arrived on site for to unit” complaint. Inspected unit and found intermittent operation from control. Removed and replaced control. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Water St, Bastrop, TX 78602
Joseph C.

Joseph C.

DRYER WHIRLPOOL MGDC215EW2 "Arrived on site for “no heat/long dry times” complaint. Inspected unit and found faulty regulator. Removed and replaced burner. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Atlantis Dr, Austin, TX 78725
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW1 "Arrived on site. Check for hot water issues. Found error code for bad water valve thermistor nReplaced water valve assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Peale Rd, Wimberley, TX 78676
Tyler B.

Tyler B.

RANGE JENN-AIR JGRP536WP01 Arrived on site for unit with touch response. Unit will need new UI and supplied control to complete repair. UI and control are both covered under 5yr . ; ordrng 1 CNOTE (OFFICE RS ) and 1 WPW10464535 (cntrl-elec)

Near Leander St, Georgetown, TX 78626
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "WRX735SDHV00 Arrived to instal part. I found the ice maker lower bracket was not fully engaged into the fan and damper housing assembly and corrected. I removed ice from the fill tube and installed the valve, noting excessive scarring of the ice maker fill tube and removed the damaged area. I corrected severe fc door lean and removed and mass of ice that had formed along the lower edge of the fc door. The legs were not set and I corrected and squared the cabinet. The ice maker fill tube was frozen within the cabinet and may be damaged at the fill end and will require replacement. I advised the customer this unit may have difficulties producing ice in the current garage environment, due to lower than designed for temperatures. The garage measured at 46 degrees upon my arrival. I advised the customer during cooler parts of the year the ice maker may need to be shut down due to the lower ambient temperatures causing the supply line to freeze. Office to

Near FM 243, Bertram, TX 78605
Joseph C.

Joseph C.

WASHER MAYTAG WTW5000DW1 "Arrived on site for “door not closing/not coming on” complaint. Inspected unit and found loose connection to inlet valve. Reconnected harness to inlet valve. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Lipton Loop, Del Valle, TX 78617
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH75021HZ1 Live on site for the units light will not turn on. Tested the unit and remove the lightbulb. Found the lightbulb is defective. Quoted the customer for a new lightbulb for dollars and $4.62 plus tax. Replaced the lightbulb and test the unit. Unit works properly and job complete.

Near Vintage Way, Harker Heights, TX 76548
Wesley P.

Wesley P.

DRYER AMANA NED4655EW1 Arrived n site and installed element. All checks good. Unit is now operating as designed.

Near Nick Price Loop, Round Rock, TX 78664
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED9200SQ1 Arrived onsite for customer complaint of dryer door not closing properly. Tested door and found hinge broken on bottom. Unit will need new hinge to complete repair. R/S for 1/11. No other issues found. Dryer vent and lint trap was clean of lint at time of service.; ordrng 1 WPW10310366 (hinge)

Near FM 3117, Temple, TX 76501
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for the unit is not washing dishes. Tested the unit and found the motor will not turn on. Replace the sump and motor and tested the unit. Unit works properly and all water connections were drying time of service.

Near Chimney Pl Dr, Waco, TX 76708
Scott  M.

Scott M.

WASHER MAYTAG MVWC360AW0 Arrived on site long fill error code. Ran diagnostics and all checked good . No water leaks detected at time of service . Job complete . Before closing ticket office called and unit is doing it again . Ordering control and valve .will need autho.; ordrng 1 AUTHO and 1 W10520038 (cntrl-elec) and 1 WPW10683603 (valve)

Near Morning View Dr, Del Valle, TX 78617
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4850BW0 Arrived onsite for customer complaint of dryer not heating prior 30 issue. Removed back panel and found TCO open. Removed and replaced TCO and reassembled. Tested unit. Unit heats and cycles as intended. No other issues found. Dryer vent and lint trap clean of lint at time of service.

Near White Hawk Trail, Harker Heights, TX 76548
Thomas L.

Thomas L.

MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site Arrived on site or display not being complete, numbers are not whole. Replaced panels."

Near Juniper Trail, Elgin, TX 78621
James C.

James C.

COOKTOP WHIRLPOOL KICU569XSS00 Arrived on site and tested operation. I found f40 flashing on left side of ui. Per service pointer W10556232A both modules and ui will have to be replaced to properly repair cooktop. Parts covered by warranty but labor is not. Quoted customer $199.99 plus tax labor(CO150) to repair. Collected diagnosis $99.99 plus tax which will apply to quoted labor; ordrng 1 W10885135 (module)

Near Oak Hill Drive, Liberty Hill, TX 78642
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42QTS02 "Arrived on site for broken wires in auger motor harness and broken pins on motor. Installed new motor,repaired wires to harness,hard wired pins to auger motor. Ran ice dispenser unit working as designed.

Near Bremen St, Austin, TX 78703
Kevin B.

Kevin B.

REFRIGERATOR GE HRF15N3AGS "arrived on site and set refrigerator into a diagnostic cycle that sounds evaporator fan motor is not spinning.

Near Ranch Rd 12, Dripping Springs, TX 78620
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL KSCS25FVMK02 "Arrived on site for black powder coming from dispenser . Found seal missing and allowing black washer to make friction and dust, replaced seal and added lithium Grease And tested good no leaks on site

Near Sunburst Pkwy, Round Rock, TX 78681
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW1 Arrived onsite to install new hub assembly to top load washer from prior tech’s diagnosis. Removed washplate and removed warn hub. Installed new hub assembly with clip. Reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Phyllis Dr, Copperas Cove, TX 76522
Paul R.

Paul R.

WASHER WHIRLPOOL WFW95HEDW0 "Arrived onsite for the washer not working. Ms stated the same error code that was coming up before is showing up again. I checked stored error codes and found an F6E3. I ran the auto diagnostics test and the unit did complete the cycle and worked as designed but I found the harness from the ACU to the UI very corroded again at the UI. The UI and the control harness will need to be replaced. Ordering c-notes, W10814583 PANEL-CNTL, & W10580186 HARNS-WIRE.; ordrng 1 C-NOTES (NEEDS AUTHORIZATION.) and 1 W10580186 (HARNS-WIRE) and 1 W10814583 (PANEL-CNTL)"

Near Little Laura Dr, Austin, TX 78757
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWC555DW0 "Arrived on site to install previous diagnosed part. Found unit sitting in garage not hooked up. Inspected unit and found washer frame with dent on left side. Removed wash-plate and inspected threads on gear case, cleaned threads with wire brush. Installed new wash plate. Connected extension cord to unit and tested agitation and spin cycle. All tested good."

Near FM487, Florence, TX 76527
Clif L.

Clif L.

WASHER GE GTW680BSJ1WS arrived on site to diagnose a wash machine. Verified all parts and components working on the unit short cycling due to failed control after lightning strike. Controllable need to be replaced to complete repairs. ordrng 1 WH18X28175 (CONTROL)

Near Cliffwood Dr, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42QTS02 "Arrived on site for unit no cooling. Powered unit on compressor not powering on checked voltage good voltage going to inverter 120vac and 5.75vdc. Diagnosed failed inverter. Installed new inverter powered unit on. Compressor powered on all fans running. Checked ice dispenser,dispenser motor not powering on removed cover found harness sitting in water which caused terminals in harness and motor to corrode. Harness is not replaceable part,door would need to be replaced. Advised customer tech can replace motor and repair harness. 1/8; ordrng 1 LMONLY and 1 W10822635 (MOTOR), used 1 W10629033 (INVERTER BOX) from stock"

Near Bremen St, Austin, TX 78703
Diego G.

Diego G.

WASHER WHIRLPOOL WTW7500GW2 Arrived on site. Check for tripping breaker issues. On large loads washer tends to trip breaker. Unit is on a arc breaker or GFCI breaker that’s not recommended for unit. Called tech-support and they are recommending to replace GFCI breaker and if that doesn’t work to get with customer service.No leaks present. Job completeFile#7723847246

Near Compass Rose, Canyon Lake, TX 78133
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5100VQ1 "Arrived on site and set dryer to run and found temperature tops out at 270° took one picture at 267° inspected air vent exit on the outside of the home and it is blowing fine. Dryer is heating properly , airflow is good, and it is Tumbleweed. No repair is needed, job complete."

Near Lago Vista St, San Marcos, TX 78666
Jerry C.

Jerry C.

ICE MACHINE KITCHENAID KUIX305ESS1 KUIX305ESS1 Arrived to instal parts. I was able to remove the filter and the housing is likely serviceable and we will return with the filter. I removed and replaced the compressor and evaporator and attempted to vacuum the system. A leak was detected and I found it at the factory braze and the supply to plated joint for the hot gas circulation tube in the evaporator. I rebranded the factory fitting and attempted to vacuum the system. A second faulty connection was found within the replacement evaporator and I elected to order a replacement due to multiple faults on the new replacement. Office to order evaporator and schedule for 3 hours. No leaks observed during service. The currently installed evaporator will need to be removed and returned to the office after the nest service. ; ordrng 1 WPW10218037 (evaporator)

Near Eagle Landing Dr, Belton, TX 76513
Steve C.

Steve C.

WASHER MAYTAG MVWC555DW0 Arrived on site for the unit is not agitating. Found the wash play is stripped. Will also eat use the gear case for the next visit if needed. Will need to order the wash plate and all water connections were dry at time of service.; ordrng 1 W10902814 (washplate)

Near FM487, Florence, TX 76527
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW3 Arrived onsite for customer complaint of top load washer making clicking noises when agitating. Tested unit and confirmed noise. Tilted unit up and found rotor hold loose. Applied blue loctite and tighten bolt. Reassembled and ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Jackal Drive, Lorena, TX 76655
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site for no light in unit, found bulb good, found socket good, found connections good, found .0.0 volts coming from control to light socket, unit will need new control to complete ; ordrng 1 W11122560 (CONTROL )"

Near Chris Kelley Boulevard, Hutto, TX 78634
Lou S.

Lou S.

DISHWASHER MAYTAG MDB4949SDM1 "arrived on site to inspect dishwasher not washing. Upon further inspection, I placed the unit in diagnostics and tested with error codes F8E1 and F6E4 showing. I cleared the codes and continued with testing. The unit dispensed water but when the motor was to come on, it began to make a loud moaning noise. I advanced through diagnostics and tested the drain pump and element and both are operating as designed. I tested the float switch and it was good. I removed and replaced the sump/motor assembly and tested the unit. The unit operated as designed, no water leaks observed during service, job completed."

Near Van Horn Cove, Cedar Park, TX 78613
Steve C.

Steve C.

WASHER MAYTAG MVWC416FW1 "Arrived on site for the unit is making noise when spinning. Tested the unit and found when unit is spinning it make a loud screeching noise and it’s coming from the cam. Also found the unit is leaking oil from the gear case. The unit will need a new gear case, cam and hub. Will need to get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 W10721967 (drive pulley)"

Near Park Pl Ln, Temple, TX 76504
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL GI6FDRXXB06 "Arrived on site and replaced icemaker, air baffle, and divider. Cycled icemaker and it is operating properly. No water leaks from connections at time of service. Job complete"

Near Capitol View Dr, Austin, TX 78747
James C.

James C.

MICROWAVE KITCHENAID KEMS378SSS04 "Arrived on site and tested operation. I found no faults in memory and microwave runs but dies not heat. I found while running all fans test good and the turntable and light are functioning properly. Unit will need a new magnetron and inverter to repair. Installed new magnetron and inverter. Tested for proper operation and found unit working properly. Job complete"

Near Lakeshore Dr, Lago Vista, TX 78645
Arthur B.

Arthur B.

RANGE JENN-AIR JGS9900CDB00 Arrived onsite for customer complaint of gas range bake feature not working. Tested unit and found bske igniter not lighting. Did find broil will turn on. Ordering gas valve and bake igniter to complete repair. R/S for Monday 1/14. No gas leaks found at time of service.; ordrng 1 WP74006345 (valve- oven) and 1 WP7432P143-60 (igniter- bake)

Near Arroyo Dr, Belton, TX 76513
Steve C.

Steve C.

DRYER WHIRLPOOL WED8500DC4 Arrived on site for the unit will not turn on. Tested the unit and found the control board It’s not sending voltage to the facia and the thermal fuse has no continuity. Replaced both parts in the unit is still not working. Will need to order the facia and the control board again. Customer wants sooner service and will be contacting the office due to going on vacation on Tuesday.; ordrng 1 CNOTE (SOONER SERVICE ) and 1 W11158453 (CONTROL) and 1 W11158455 (FACIA)

Near Pompano Park Dr, Waco, TX 76706
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for unit not dispensing ice and crisper drawer not moving freely. Instructed customer on proper use of dispenser paddle. Remove pantry drawer and set timing of gears. Operations are all normal and all water connections are dry.

Near Savannah Cove, Elgin, TX 78621
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFF305ESS00 arrived on site for no operation. Unit will not start. Found failed main control board. Replaced Control and unit now operates with no water leaks

Near Morgan Creek Dr, , TX 78611
Tyler B.

Tyler B.

RANGE WHIRLPOOL SF367LEKT "Arrived on site for unit with no bake. Found valve to be failed, gave customer quote

Near Lilley Brook Cove, Austin, TX 78717
Joseph C.

Joseph C.

WASHER MAYTAG MVWB835DW0 "Arrived on site for “not finishing wash/clothes still wet” complaint. Inspected unit and found blockage, where tub goes into drain hose. Removed blockage. Calibrated and tested unit. Unit is performing as designed. No leaks detected at time of service."

Near McLeod, Cedar Creek, TX 78612
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on site and replaced switches and interlocks for switch bing stuck and preventing operation.

Near Mendips Ln, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR WHIRLPOOL JS42PPFXDA "Arrived on site and found rc temp at 51 an fc temp at 40. Evaporator and confessor fans running. Checked sealed system and found unit has a low charge indicating a leak. The low side is in a vacuum and the high side is only at 96 psi. I was unable to locate any dye indicating where the leak is. Leak is possibly internal and not an accessible part to replace. Repair will require 4 hours; ordrng 1 CNOTE (4 HOUR LABOR) and 1 W10841139 (compressor) and 1 WPW10414477 (exchanger)"

Near FM2769, Leander, TX 78641
Clif L.

Clif L.

WASHER MAYTAG MVWP575GW0 Arrived on site to replace control and wiring harness for washing machine. Replaced both parts and tested unit found all is functioning properly at this time. No leaks were found at time of service.

Near Sierra Dr, Austin, TX 78731
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS571CIHB00 Arrived on site for the unit liner is cracked. Found the liner is cracked at the bottom front section. Called Whirlpool Sr#7723832887 and advise to use the liner repair kit. Use the repair kit and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Brazos Point Dr, Waco, TX 76705
Al R.

Al R.

WASHER AMANA NTW4516FW3 "Arrived to inspect washer making loud noise. I checked the unit and verified the complaint. I removed and replaced the cam. After reassembling the washer, I discovered the actuator was not engaging the cam. Office to order actuator. I will use gear case on return visit. NEEDS MORE WORK.; ordrng 1 W10815026 (BRAKE ACTUATOR )"

Near Janelle Dr, Copperas Cove, TX 76522
Jerry C.

Jerry C.

REFRIGERATOR GE GSH25JSRFSS "Arrived to inspect no water dispensed. I found the dispenser inoperative, but the valve could be heard actuating. The unit was producing ice. I tested the lower door connector and there was water flow. The ice door rubber seal had hardened and there was the presence of mold and other debris.

Near Lovett Cove, Georgetown, TX 78633
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF310PAAS4 "Arrived to inspect dishwasher not washing. I confirmed the complaint of power to the unit, but unit never washed. I checked the door switch float switch, valve, and control. I narrowed it down to the control. I removed and replaced the control and unit did not wash. I removed and replaced the pump and motor and unit began washing. Unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE"

Near Castleton Dr, Killeen, TX 76542
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on job because fridge was not dispensing ice. Checked for 210 volts supply at at motor. Voltage good,replaced motor. Tested operation was good. Customer also complained ice maker not working. Tested ice level censor was good. Ran error codes on ice maker and got e5. Ran harvest and did dispense ice. Ran fill test passed. Recommend replacement icemaker ; ordrng 1 W11294907 (ICE MAKER )"

Near Garretts Way, Manchaca, TX 78652
Joseph C.

Joseph C.

WASHER MAYTAG MVWB850YG0 "Arrived on site for “broken door” complaint. Per my previous diagnosis, removed and replaced lid, left hinge and screws. Unit checks good. No leaks detected, at time of service."

Near Provencial Cove, Austin, TX 78724
Scott  M.

Scott M.

DRYER WHIRLPOOL WED85HEFW2 "Arrived on site , replaced door gasket . Unit is now functioning properly . Job complete ."

Near W 22nd St, Austin, TX 78705
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for customer complaint of water leaking from the rear of french door refrigerator. Tested icemaker and found icemaker fill tube leaking water. Unit will need icemaker fill tube and spacer to complete repair. R/S for Thursday 1/10. All water connections were dry at time of service.; ordrng 1 67006317 (tube-water) and 1 WPW10221048 (spacer)

Near Glaze Cir, Hewitt, TX 76643
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site and Inspected refrigerator and found no excessive noise. There is some remaining frost buildup inside of the freezer and noise customer experienced was likely freezer evaporator fan blade hitting frost buildup. Advised customer to look for food items keeping the door open if issue happens again. It is also recommended that the refrigerator be unplugged for 12 to 24 hours to remove any ice buildup. No water leaks from connections at time of service, job complete"

Near Poppy Seed Ln, Austin, TX 78741
Al R.

Al R.

WASHER WHIRLPOOL WTW7500GW3 Arrived to inspect washer not filling. I removed and replaced the valve. Tested unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE

Near Ridgeline Rd, Copperas Cove, TX 76522
Joseph C.

Joseph C.

RANGE WHIRLPOOL WEG730H0DS0 "Arrived on site for “F08E00 error” complaint. Inspected unit and found Hall effect sensor, on vent fan. Removed and replaced fan. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Edgewood Ave, Austin, TX 78722
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 "arrived on site to install previously diagnosed and ordered parts. Due to the ice maker fill tube wires being cut, I removed and replaced the fill tube assembly and using foil tape, I secured the wires to the back wall where the ice maker is located. Before re-installing the ice maker, I tested the fill tube on diagnostic mode 97 and the water dispensed. I put the ice maker back in place. I installed a new left hinge cover, due to the original being broken. I tested the ice maker and it harvested as designed. Once I took the unit out of diagnostics, the ice maker fill tube dispensed water into the ice maker. I advised the customer of my repairs. No water leaks observed during service, job completed."

Near Brady Ridge Drive, Cedar Park, TX 78613
Steve C.

Steve C.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site to replace the condenser fan motor due to not turning on. Replaced the part and tested the unit. Unit compressor is now working properly. Unit is working properly and all water connections were dry at the time of service.

Near Elf Trail, Belton, TX 76513
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 WRF535SMBM00 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the failed control and then programmed. I removed and replaced both rc door gaskets after re-forming them via heating. I tested operation of the unit and found no faults. No leaks observed during service.

Near Claiborne Lake Ln, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site and replaced failed ice dispenser components. All operations are now normal. All water connections are dry.

Near E Johnson St, Burnet, TX 78611
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Arrived on job for complaints of doors not level and water dripping from center. Tried to level doors but floor not level. For leak on mullion found mullion not plugged in correct issue with mullion. No additional leaks detected at time of service.

Near Gunnison Way, Kyle, TX 78640
Al R.

Al R.

REFRIGERATOR WHIRLPOOL MFI2570FEZ05 Arrived to install previously ordered VALVE. I removed and replaced the valve. Tested unit and unit tested as designed.CUSTOMER TOLD TO WAIT 24 hours for ice production..

Near Tallwood Dr, Killeen, TX 76549
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW7800XL0 "Arrived on site and found washer has F51 saved error code, attempted to start diagnostic cycle and it immediately gave F51 code again. inspected rotor and found it is loose, took 1 picture. After correcting rotor washer will now complete a diagnostic cycle. Requested that customer monitor it for correct operation, no water leaks from connections at time of service."

Near Desert Flower, Austin, TX 78746
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 "arrived on site to inspect ice maker not working. Upon further inspection, I placed the unit in diagnostics and tested the ice maker. The ice maker began harvest and completed as designed. I tested the fill tube and no water came out. I removed the top left hinge cover (found it broken) to expose the water tubes. I disconnected the ice maker fill tube and using a cup, I tested the fill tube and it dispensed water. I took the unit out of diagnostics and removed the ice maker and found the fill tube heater wires damaged. I advised the customer of my findings. I am ordering the fill tube assembly and top left hinge cover and CNOTE LSO. I scheduled return service for 01/08/19. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 W11199487 (COVER) and 1 W11230096 (TUBE-WATER)"

Near Brady Ridge Drive, Cedar Park, TX 78613
Al R.

Al R.

RANGE FRIGIDAIRE FFGF3023LWE Arrived to inspect LR burner was not working properly. I checked the unit and ALL burners worked. I removed and replaced the LR igniter assembly. Reassembled the unit and unit tested as CUSTOMER wanted it to. PART USED 316536600 IGNITER ASSEMBLY JOB COMPLETE

Near Redondo Dr, Killeen, TX 76541
Steve C.

Steve C.

WASHER WHIRLPOOL WTW7000DW3 Arrived on site for the unit is leaving white residue on the clothes. Tested the unit and found very little water filling up the tub. Remove the control panel and found the pressure hose was slanted and Not secured. Readjusted the pressure hose and assemble the unit. Calibrated the unit and the unit is working properly. All water connections were dry at the time of service.

Near Norwood Dr, Waco, TX 76712
Diego G.

Diego G.

DRYER MAYTAG MEDB800VQ0 "Arrived on site. Check for no operation issues. Found bad thermal fuse and not allowing unit to kick on. Replace thermal fuse and cycle, all functions tested OK.

Near Los Nogales Ct, Seguin, TX 78155
Diego G.

Diego G.

DRYER MAYTAG MEDB800VQ0 Arrived on site. Check for no heat issues. Found thermal fuse bad again. Verified cleared exhaust and thermostat kicking on and off correctly. Defective thermal fuse. Replaced thermal fuse and cycled and verified normal operation. No leaks present. Job complete

Near Los Nogales Ct, Seguin, TX 78155
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL RB270PXYQ2 "Arrived on site to test unit for upper oven door not closing correctly. Test unit and found damaged hinge and hinges ear by normal wear and tear. Will need to order new hinge 3185664 and new hinge ear Left side 3185663 parts is NLA. Customer also complaint about lower oven not getting to temp. Test units and found bad thermostat, will need new thermostat 3169303 part is NLA. Office to reschedule ; ordrng 1 3169303 (THERMOSTAT ) and 1 3185663 (HINGE EAR LEFT SIDE ) and 1 3185664 (HINGE )"

Near Clairmont Dr, Austin, TX 78749
Steve C.

Steve C.

RANGE KITCHENAID KSEG700ESS0 Arrived on site for the units keep time is not working properly. Customer advised the unit intermittently will not work when pressing start and some of the numbers. Customer has a video of this happening. Found the new control panel is defective. Will need to re-order the control panel.; ordrng 1 W10915661 (panl-cntrl)

Near Gholson Rd, Lacy Lakeview, TX 76705
James C.

James C.

COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site and tested operation. I found the left and right burners are not lowering to a simmer on low. Instructed customer on how to adjust the flame height on each burner. Adjusted the burners to correct flame height. Unit working properly. Job complete

Near Tessera Pkwy, Marble Falls, TX 78654
Al R.

Al R.

RANGE WHIRLPOOL WEE745H0FS1 Arrived to inspect unit light bulb not working. I confirmed the complaint and removed and replaced the socket. Reassembled the unit and unit tested as designed.JOB COMPLETE.

Near Doss St, Copperas Cove, TX 76522
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for “drum seal came off” complaint. Inspected unit and found drum had damaged edges and wheels broken. Paint pealing from bulkhead edges. Ordering new drum assembly, dryer repair kit and white spray paint. Office will need to set schedule, due to disposition of parts ordered.; ordrng 1 350930 (spray,white) and 1 4392065 (dryer repair kit) and 1 W10899578 (drum)"

Near Kani Ln, Bastrop, TX 78602
James C.

James C.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site and tested operation. I found a fault code for no water. I found the shut off valve for the dishwasher turned off causing issue. Turned water on and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Mimosa Ln, Leander, TX 78641
Robert J.

Robert J.

WASHER MAYTAG MVWB725BW0 Arrived on job for complaints of cycle not finishing. Ran diagnostics and BEARING and hub are good.suspencion has too much movement. Replaced then ran test cycle passed. Customer ran full load of blankets and said it passed.

Near Battle Bridge Dr, Austin, TX 78748
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH1162XVD1 "Arrived to inspect microwave ( The microwave keeps runnning, it has to be unplugged to be turned off.). I checked all switches and changed the interlock. I reassembled and water cup tested the unit and unit tested as designed.JOB COMPLETE"

Near Pontiac Dr, Harker Heights, TX 76548
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS92EC0AS03 Arrived on site to test unit for cancel button not working. Test unit and found shorted keypad. Will need to order new console stainless W10864151. Parts is back ordered office to reschedule ; ordrng 1 W10864151 (CONSOLE STAINLESS)

Near Ladera Verde Dr, Austin, TX 78739
Jerry C.

Jerry C.

OVEN WHIRLPOOL WOD51EC0AS04 "WOD51EC0AS04 Arrived to inspect no operation. I found the unit had power available, but would not operate. I found the thermal fuse had failed and I removed and replaced it. The armored cable was incorrectly routed and causing the top of the unit to hang out. I moved and corrected the cable routing and the mounting was improved, lowering air movement through the cabinet area. Operational test good."

Near Kingsway Rd, Georgetown, TX 78628
James C.

James C.

MICROWAVE WHIRLPOOL WMH73521CS4 Arrived on site and tested operation. I found the upper interlock cam has rolled back and is not allowing the switches to activate. Unit will need new interlock kit to repair issue as well as the open and close door issue. ; ordrng 1 W11244490 (INTERLOCKS)

Near Maxwell Dr, Leander, TX 78641
Tyler B.

Tyler B.

WASHER MAYTAG MVWB765FW2 Arrived on site for pillow case stuck in agitation. Removed agitator and removed item and re installed and tested good no leaks on site

Near Lismore Ln, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer had the unit pulled from its place and defrosted. I removed the back cover and inspected the drain tube and found it gapped almost 1/4 inch. Using manufacturers approved silicone, I sealed the gap and put the cover back on. I removed the fc section door and drawers and the Evap cover. I removed and replaced the Evap wire harness, sealed the gapping between the fc section chamber and chassis with silicone and adjusted the door brackets. Using my heat gun, I reshaped the new fc door gasket and installed and put the door back on. The door gasket sealed as designed. I removed the rc section shelving and Evap cover and repositioned the thermistor; secure it with a zip tie and foil tape and put the unit back together. Using the manufacturers approved silicone, I sealed the gapping between the rc chamber and chassis. I leveled and squared the unit and advised the

Near Deer Run St, Cedar Park, TX 78613
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW Arrived on site and found one of the suspension rods had become dislodged. Reinstalled rod. Tested unit. All else checks good. Advised customer on repair.

Near New Meister Ln, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site and tested operation. I found both the freezer and fresh food lights flickering. Installed new light in fresh food section and found both lights now working properly. Job complete

Near Acadia Bend, Cedar Park, TX 78613
Kevin B.

Kevin B.

WASHER MAYTAG MVWB725BW0 "Arrived on site and found no saved error codes in washer, customer is experiencing unbalanced loads. Ran spin on diagnostic and it did not give an unbalanced error. Ran spin washer with two large blankets in diagnostic cycle and it didn’t give error again. After leaving customer washed a load and reported back it was unbalanced again. A complete rebuild of the washer will be needed to correct problem. No water leaks detected at time of service; ordrng 1 W10435302 (bearing) and 1 W10447783 (tool) and 1 W10518300 (basket)"

Near Battle Bridge Dr, Austin, TX 78748
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for unit not drying dishes test unit and found heating element not heating. Pulled unit out and found wire disconnected to element. Secured connection to element test unit and element getting hot at this time job complete

Near Clarence Ct, Buda, TX 78610
Steve C.

Steve C.

WASHER WHIRLPOOL WFW9200SQA12 Arrive on site for the unit is not draining and giving the error code long drain. Tested the unit and found the pump on the unit has locked up. Replace the pump and tested unit. Unit works properly and all water connections were dry at the time of service.

Near Courtney Ln, Copperas Cove, TX 76522
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived back on site for divider and noise complaint. Found I had installed rails incorrectly last visit causing to to stay open on the left 1/4" corrected rail mistake and replaced divider and tested good. No leaks on site

Near Red Bud Trail, Round Rock, TX 78665
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDF324PADB3 "WDF324PADB3 Arrived to inspect water flow issue. I entered service test mode and found 4-3, 7-1 codes stored. The unit filled in service test mode and then the circulation pump engaged. Flow was greatly reduced and there was evidence of foam. I found and removed debris from the filter and advised the customer to use less detergent. Operational test good, no leaks observed during service.

Near Half Hitch Trail, Georgetown, TX 78633
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0AB04 Arrived on site to diagnose an oven that is not keeping temperature. Found shorted out bake element causing unit to preheat but not maintain temperature. Here it is preheating due to broiler element only. Bake element will need to be replaced complete repairs. Will bring control and sensor with me on next trip in case needed.; ordrng 1 WPW10546517 (elmnt-bake)

Near Black Angus Dr, Austin, TX 78727
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no ice issues. Found not enough water getting into ice maker. Replaced water valve and heater. All functions tested OK. No leaks present. Job complete

Near Pinot Blanc, New Braunfels, TX 78132
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX305ESS0 "Arrived on site for no ice. Ran diagnostics no water entering reservoir checked voltage at valve,good voltage reading 120ac unit passed all other test,diagnosed failed valve. Installed new valve ran diagnostics water entering reservoir unit working as designed"

Near Twin Valley Cove, Austin, TX 78731
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 Arrived on job for complaints of items freezing in refrigerator. Gasket keeps falling off. Will change thermistors ; ordrng 1 W10856123 (gasket ) and 1 WP67003924 (thermistor COVER)

Near Niederwald Strasse, Kyle, TX 78640
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site for unit not despensing water. Found filter housing to be failed, replaced filter housing and replaced Custer supplied filter and tested good. No leaks on site"

Near Holiday Creek Ln, Georgetown, TX 78633
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site for no ice. Ran diagnostics compressor powered on for 15 sec. then powers off diagnosed failed compressor. Removed compressor and drier,installed new compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec,ran diagnostics good frost pattern on evaporator. Reassembled unit checked water lines and drain tube no leaks unit working as designed"

Near Syrah Cir, Austin, TX 78738
Tyler B.

Tyler B.

OVEN AMANA AGR5330BAS3 Arrived on site for no heat. Found igniter cracked. Will need hot surface igniter to complete ; ordrng 1 W11176454 (IGNITER )

Near Marino Cove, Round Rock, TX 78665
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to to replace sump and motor. Replaced sump and motor test unit for leaks no leaks present at this time. Ran unit and motor working correctly unit washing and draining job complete

Near Oak Blvd, Austin, TX 78735
Steve C.

Steve C.

WASHER HOTPOINT HSWP1000M4WW Arrived on site for the unit will not agitate or spin. Tested the unit and found the motor is blinking seven times which is the lid switch. Replaced the lid switch and the unit is still not working and the timer is not advancing. Replace the timer as well and unit is still not working. Per the tech sheet unit will need a new motor and magnet. Will need to order those parts and get authorization. Office will need to contact the customer and reschedule.; ordrng 1 CNOTE (AUTHO) and 1 WH12X10276 (magnet asm)

Near Park Meadow Dr, Jarrell, TX 76537
Joseph C.

Joseph C.

WASHER WHIRLPOOL MTW5720TQ0 "Arrived on site for “door switch not activating” complaint. Inspected unit and found left door hinge loose. Tightened screws and applied thread lock compound to screws. Unit checks good. No leaks detected, at time of service.

Near Oak Forest Ct, Cedar Creek, TX 78612
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Removed and replace leaking water lines. All operations are now normal and all water connections were dry.

Near E 7th St, Elgin, TX 78621
Scott  M.

Scott M.

WASHER MAYTAG MHWC7500YW0 "Arrived on site , ran diagnostics . No error codes , and ran thru test cycle with no issues . If going back will need 2nd man . No water leaks detected at time of service . ; ordrng 1 2MAN and 1 WPW10192987 (motor-drve)"

Near Bowie St, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not washing. Tes Tunis and found bad wash motor will need to order new motor w11085683. Talked to office and will schedule for tomorrow it will be good between my 12 and 1 calls. ; ordrng 1 W11085683 (SUMP AND MOTOR )

Near Oak Blvd, Austin, TX 78735
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site for customer complaint of no ice, found faulty compressor, ordering compressor, evaporator, drier, and valve. Bringing back control and harness. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 Tj90sf8404 (VALVE) and 1 W10218037 (evaporator) and 1 W10536005 (compressor) and 1 W10843121 (drier-tube)"

Near Syrah Cir, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to test unit for not washing. Test unit and found F4E3 error motor not running. Test motor and found motor getting power but not responding. Replaced sump and motor test unit fo leaks no leaks present at this time. Unit working correctly washing and draining. Job complete

Near Charles Schreiner Trail, Austin, TX 78749
James C.

James C.

DRYER MAYTAG MGD5500FC0 Arrived on site and tested operation. I found the unit has f6e2 fault. Inspected harness and found to be good. I found the connection at the control loose due to a broken retainer clip. Rescuers and tested but the same error came up. Installed new control but unit still has error. Unit will need ui to complete repair. Office to schedule as the ui shows to be factory only. ; ordrng 1 W11179321 (UI)

Near Villa Capri Court, Jonestown, TX 78641
Tyler B.

Tyler B.

OVEN KITCHENAID KODE300ESS04 Arrived on site for console replacement. Replaced console and tests good all functions working.

Near Cypress Springs Way, , TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHB00 "Arrived on site for cooling issue. Found unit not entering defrost. Removed Evap cover,defrosted evaporator,ohmed heater,heater ohmed good. Replaced harness and thermistor."

Near Springfield Dr, Austin, TX 78744
Lou S.

Lou S.

OVEN WHIRLPOOL GBD307PDB7 "arrived on site to inspect oven error code. Up. Further inspection, I found the unit display showing F2E6. Due to this unit already having the UI console replaced, I quoted the customer to remove the control and have it sent in and rebuilt due to it being no longer available. The customer paid in full and I removed the main control and boxed it. I advised the customer that it would be 7-10 days for the rebuild and the office would reschedule as soon as the office receives the control. I left the unit turned off at the breaker.; ordrng 1 WP8300440/REBUILD (CONTROL)"

Near Passionflower Pass, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and installed new dispenser pad. Tested operation. Unit working properly. Job complete

Near Wild Basin Ln, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS315SNHM00 Arrived on site and installed bin. Unit is now operating as designed.

Near Legacy Drive, Pflugerville, TX 78660
Lou S.

Lou S.

DRYER MAYTAG MEDB855DC4 "arrived on site to inspect dryer making noises. Upon further inspection, the customer turned the unit on and immediately I could hear a loud whining noise. I lifted the top panel and removed the front panel to expose the lint duct assembly. Once I removed the lint duct assembly, I found a sock wrapped around the blower wheel and the duct gasket was unseated. I removed the sock and reseated the gasket and reinstalled the lint duct assembly. With the unit unassembled, I tested it and the noise was gone. I reassembled the unit and advised the customer of my findings. No lint observed during service, job completed."

Near Montalcino Ln, Georgetown, TX 78628
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL GSS26C5XXY02 "Arrived on site for no cool freezer/fresh food side . Ran diagnostics , compressor would start then stop . Found start relay on compressor burned . Unit is not staying on and starting to cool . No water leaks detected at time of service . Job complete ."

Near Partridge Cir, Austin, TX 78758
Scott  M.

Scott M.

DRYER WHIRLPOOL WHD5090GW0 Will need to reschedule . Called customer to inform on way . She was unable to be at house . Please call to set up visit .; saved tckt

Near Rosedale Ave, Austin, TX 78756
Diego G.

Diego G.

DRYER MAYTAG MEDX655DW0 "Arrived on site. Checked for noise issues. Found roller bad creating noise. Part.Replaced repair kit and cycled, all functions tested OK.

Near Elm Cedar Dr, New Braunfels, TX 78132
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and found unit ice maker fill spout frozen at tip after replacing filter. Removed ice. And tested. All checks good. Unit is operating properly and leak free.

Near W Noton St, Pflugerville, TX 78660
Clif L.

Clif L.

MICROWAVE KITCHENAID KOCE500ESS06 "Arrived on site to diagnose a oven with the broken door. Builder had oven door in builders on site construction trailer and not with unit it’s self. Noted door outer panel shattered and lower vent trim piece bent. Replaced oven door glass and installed badge and gave builder and then trim for oven. No oven on site be inspected at this time, but the door assembly repaired, undamaged, and complete."

Near Spicewood, TX 78669
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and tested operation. Found the dispenser pad had to be pushed very hard to trigger dispenser. I removed the pad and found the micro switch and the paddle are not lined up properly. Unit will need new paddle to repair; ordrng 1 W10853387 (pad)

Near Wild Basin Ln, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site and found RC Evap drain frozen. Thawed and cleared all water. Unit is now operating as designed. Advised customer on repair. All checks good.

Near Standing Juniper Ct, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site and installed icemaker due to short. All else checks good.

Near Cumberland Gap Street, Pflugerville, TX 78660
Robert J.

Robert J.

WASHER WHIRLPOOL WET4027EW1 "Arrived at job to replace gear case for leaking oil,clutch broken spring,and basket driver for broken spring. Tested spin and ran test cycle. No leaks at time of service."

Near Manchaca Rd, Austin, TX 78745
James C.

James C.

WASHER WHIRLPOOL GHW9250MW0 Arrived on site and found outer retainer for bellow has come loose. Inspected bellow for damage and found none. Reinstalled retainer and ran diagnostics to test unit operation. Found all functions test good and not leaks found after repair. Job complete

Near Independence Creek Ln, Georgetown, TX 78633
Clif L.

Clif L.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose it washing machine that will not operate properly. Found lid latch missing actuator button causing unit not to register lid was closed. Replace lid latch assembly and tested and recalibrated unit. Found all is functioning properly at this time and no leaks were found at time of service.

Near Creek Bottom, Austin, TX 78731
Scott  M.

Scott M.

WASHER MAYTAG MVWB835DW3 "Arrived on site ,replaced drain pump . Ran diagnostics cycle all checked good ,no water leaks detected at time at service . Job complete ."

Near Gordon Ct, Austin, TX 78753
James C.

James C.

VENTHOOD JENN-AIR JXW9048WP2 Arrived on site and found several large scratches and scuffs on hood. Took photos for the office to submit to the manufacturer. Called tech line and spoke to Joel #7723828693. Documented findings and instructed customer that the manufacturer will be in contact with them to discuss the issue.

Near Breeze Way, Leander, TX 78645
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for unit with no display, found no power at control, found fuse blown, replaced fuse and tested good"

Near Westinghouse Rd, Georgetown, TX 78626
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF520PADB7 Arrived on job for complaints of not working. Ran diagnostics and no water entering dishwasher found harness not connected to inlet valve.

Near Wilke Rd, Kingsbury, TX 78638
Jerry C.

Jerry C.

DISHWASHER AMANA ADB1400AGS1 ADB1400AGS1 Arrived to inspect no water. I found the unit had a dedicated valve and it was in the off position. I corrected and tested the unit within service test mode and all functions were present. No leaks observed during service.

Near Liberty Hill, TX 78642
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I placed the unit in diagnostics and tested with no error codes showing. I checked the rinse aid dispenser and it was full. The unit operated as designed with no error codes at the end of diagnostics. I made recommendations to the customer for use and care tips such as detergent/rinse aid use, purging the hot water at the sink before using and different modes of wash that will help in getting the dishes dry. No water leaks observed during service, job completed."

Near Kolbo Drive, Round Rock, TX 78665
Leonardo C.

Leonardo C.

DISHWASHER AMANA ADB1400AGS1 Arrived on site to test unit for unit tripping breaker. Plugged unit in and unit working correctly. Test unit by turning unit on and heater and unit working correctly. Checked junction and junction checked good no burned wires or not shorts found job complete no leaks present at this time.

Near Rinker Ranch Dr, Hornsby Glen, TX 78725
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site and inspected refrigerator and found door is dragging and not closing properly, corrected door and it is now closing correctly. Corrected all handles, No water leaks from connections at time of service, job complete"

Near Winn Wood Rd, Wimberley, TX 78676
Tyler B.

Tyler B.

OVEN WHIRLPOOL WODA7EC0HZ01 "Arrived on site for unit not recognizing meat probe, replaced meat probe and did not work, removed unit and check all connections on both boards and Testd again, no luck, unit will need both controls to complete.; ordrng 1 CNOTE (OFFICE RS) and 2 W11261165 (CONRTOL)s"

Near Sachen St, Georgetown, TX 78626
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF560SAFM2 "Arrived on site and inspect the dishwasher and found it is not drying, found harness connector on control board is loose and after reinserting heating element will now operating properly. Recommend that customer use rinse aid regularly for best results, no water leaks from connections at time of service, job complete."

Near Winn Wood Rd, Wimberley, TX 78676
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSC42QTS02 Arrived on site to diagnose the refrigerator that is not cooling properly and as a dispenser that is not operating. Found main control board shorted out. Replaced main control board with control board kit. Tested unit and found all parts and components are now functioning properly. No leaks were found at time of service.

Near SANTALUZ Ln, Austin, TX 78732
Lou S.

Lou S.

MICROWAVE WHIRLPOOL KMHC319ESS3 "arrived on site to inspect microwave eatable. Upon further inspection, I found that the display, when lit, you cannot see it unless looking at it at an angle even when lit. I removed and replaced the door assembly and tested the unit and it operated as designed and the display was illuminated. Job completed."

Near Chaparral Dr, Round Rock, TX 78681
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect dishwasher still not draining. I removed and replaced the drain pump. I also replaced the drain tube and created a drain loop. I noticed an obstruction in the left sink underneath. I advised the customer to inform landlord of the obstruction/ plumbing issues. The unit tested as designed after installing new parts. There is no clear exit path for the drained water to drain.JOB COMPLETE

Near Monroe Loop, Killeen, TX 76543
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "arrived on site to install previously diagnosed and ordered part. Per Techline File #7723783827 from the previous service call, I removed and replaced the UI and tested the units operation. The unit is operating as designed. I checked the evaporator and it has a good frost pattern. The unit is level and squared from the previous service call. No water leaks observed during service, job completed."

Near Fallow Cove, , TX 78628
Steve C.

Steve C.

DISHWASHER KITCHENAID KDFE204EBL0 Arrived on site for the unit is not heating and not washing dishes properly. Found the unit is not level and not activating the pump. Re-level the unit and the unit is washing properly. Tested the unit in diagnostics and received error code 7–1 no heat. Clear the error code and the heating element is turning on. The unit is working properly and all water connections were dry at the time of service.

Near Kempner, TX
James C.

James C.

DISHWASHER KITCHENAID KUDS03FTSS2 Arrived on site and installed new control panel and control. Ran diagnostics and found unit working properly. Job complete

Near W Reed Park Rd, Jonestown, TX 78645
Robert J.

Robert J.

DRYER MAYTAG MEDX655DW1 Arrived on job for complaints of dryer not starting. Checked terminal block. Shorted replaced terminal block and tested unit for flow.

Near Donatello, Kyle, TX 78640
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite and replaced harness and removed ice. All else checks good. Unit is now operating as designed. 1 year warranty

Near Hawks Swoop Trail, Pflugerville, TX 78660
Steve C.

Steve C.

DRYER WHIRLPOOL WED7500GW0 Arrive on site for the unit will not turn on. Tested the unit and found no continuity on the thermal fuse. Replaced the thermal fuse and tested the unit. Unit is still not turning on. Found the voltage from L1 to neutral is 4 V and l1 to l2 is 209 V. Advise customer to call a electrician and also advise customer to clean air vents every six months.

Near S 7th St, Waco, TX 76706
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “not draining or spinning clothes dry” complaint. Inspected unit and found no codes. Ran drain and spin and completed cycle, with no issues. Customer is still not convinced of unit performance. No leaks detected, at time of service."

Near Ed Acklin Rd, Manor, TX 78653
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived onsite for customer complaint of French door refrigerator not making and not cooling properly. Checked temperatures and found RC@ 40F,FC@8F. Both sections are within range. Ran test 056 in diagnostics and found error E2 (Lost Home Position). Attempted to rotate icemaker and found icemaker will not move. Reordering icemaker and returning with ice box fan. R/S for Friday 1/11. All water connections were dry at time of service.; ordrng 1 WPW10553630 (ICE FACIA) and 1 WPW10764668 (ice maker)"

Near Chaparral Rd, Killeen, TX 76542
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL DU810DWGU1 "Arrived on site for latch kit installed, replaced latch kit and tested good, no leaks on site"

Near Bass Loop, Round Rock, TX 78665
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL DU810DWGU1 "Arrived on site for latch kit installed, replaced latch kit and tested good, no leaks on site"

Near Bass Loop, Round Rock, TX 78665
James C.

James C.

MICROWAVE WHIRLPOOL WMH31017HW2 Arrived on site and found cavity dented. Called tech line and spoke to JK #7723844339. Took photos of damage and attached to service order. Instructed customer of findings and that the damaged part is a non replaceable part. Office will submit photos to trad partner services for review.

Near Eaglecreek Dr, Leander, TX 78641
Jerry C.

Jerry C.

FREEZER KENMORE 253.287128 "253.28712804 Arrived to inspect cooling issues. I found the unit at 22 and tested the compressor amp draw. The amp draw was .6, too low for the internal temperature. The high side discharge was very hot at the compressor, but approximately 100 at about 14 inches from the compressor, denoting loss of coolant and/or a weak compressor. I advised the customer of my findings and they elected to replace the unit. RF100 $99.99 no water connections."

Near Duck Creek Ln, Georgetown, TX 78633
Lou S.

Lou S.

DRYER MAYTAG MED8200FC0 "arrived on site to inspect dryer not turning off. Upon further inspection, the customer advised that the unit is not shutting off when the clothes are dry and she believes the unit is not sensing correctly. I placed the unit in diagnostics and it showed error codes F4E3 and F4E4. I went to the breaker box and turned the power off at the breaker for approximately 10-15 seconds then turned it back on. I placed the unit in diagnostics and tested and cleared the error codes. The unit began testing and the display showed the total voltage of 235 volts. The unit tested good. Also, the unit showed that the airflow was good too. Due to the L2 voltage issue, I followed the tech sheet and tested the CCU and it checked out good. I tested the sensors and they tested good also. I tested the thermistor and it checked good as well. I advised the customer of my findings. The customer advised that they use the sensing dry mode and I advised that changing the sensing times will

Near Co Rd 254, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR AMANA SXD25QA3W "Arrived on site for water leaking. Diagnosed frozen fill tube causing water to leak when icemaker is asking for water. Defrosted fill tube,ran icemaker through a cycle no leaks unit working as designed.

Near Cat Creek Run, Austin, TX 78731

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