We serviced a
KITCHENAID ICE MACHINE
Model KUIC15POZP2
Near Austin, TX 78759
Gerry C
Job Details: 04/06/2022
"Arrived to instal previously diagnosed and ordered parts. I removed the compressor and evaporator plate and installed the replacement parts. I vacuumed until the pump showed signs of no further atmosphere in the system and then monitored for 15 min. I charged with the mfg prescribed 5.75 oz if refrigerant and tested. The unit started producing acceptably sized cubes. No leaks observed during service.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ0
Near Buda, TX 78610
Kevin
Job Details: 04/06/2022
"Arrived on site and found a previous company has already replaced igniter, set oven to preheat and it reached temperature in expected time. observed Oven cycle and reignite five more times and did not smell any gas aroma. Range is operating normally at this time, job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM3
Near Austin, TX 78731
Matthew
Job Details: 04/06/2022
Arrived onsite for dishwasher panel not functioning. On arrival found start button pushed in and not responding. Notified customer that the console will need to be replaced. Had service issues so called PR to set quote. Replaced console and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model MED8630HC
Near Austin, TX 78735
Kevin
Job Details: 04/06/2022
"Arrived on site and found customer hears a vibration while dryer is running, dryer is operating normally and requested that they continue to monitor vibration to see if it gets worse. Job complete."
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LM0A
Near Lago Vista, TX 78645
David S
Job Details: 04/06/2022
"Arrived on site for dishwasher leaking. I inspected the unit and work area. I ran the unit through a cycle and found it working as designed. I found no signs of water leak, and the unit has a high drain loop. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS06
Near Leander, TX 78641
David S
Job Details: 04/06/2022
Arrived on site to install previous diagnose parts. I replaced the console and the control. I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS0
Near Austin, TX 78735
Kevin
Job Details: 04/06/2022
"Arrived on site and found no rinse aid in dispenser, ran diagnostic cycle and found heating element is working properly sent a short video to KB/service management. collected service fee only, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX03
Near Jonestown, TX 78645
David S
Job Details: 04/06/2022
Arrived on site for icemaker not producing. I found the fill tube still had some ice build up. I steamed out the fill tube until water starting flowing. I jumped the ice maker and forced a cycle. I found the water valve opening and the ice maker tray full of water. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Austin, TX 78704
Jacob
Job Details: 04/06/2022
Arrived onsite to replace the harness to the unit. Customer is aware that appliance express is not liable for any injury or damages as they are helping to unstack and re stack the dryer. Customer signed both waivers. Replaced the harness. Unit started filling with no issues. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Copperas Cove, TX 76522
Tyler
Job Details: 04/06/2022
Arrived on site for refrigerator causing everything to freeze over within the lower half of the RC (per customer on arrival). Upon arrival confirm this year. After further inspection found that the thermistor in the top of the RC compartment was failing as well as the dampener and seal not fully connecting and causing a secure connection to prevent air leaking in to the Rc from vent. Replaced UI damper motor gasket and thermistor and informed customer to allow 24 hours to stabilize temps as well as gave other recommendations to mitigate any further freezing issues. Call complete
We serviced a
KITCHENAID OVEN
Model KEHC309JSS07
Near Austin, TX 78746
Kevin
Job Details: 04/06/2022
"Arrived on site and gained access to hinge receiver corrected receiver as much as possible and door is slightly better but found frame is bent/damaged and cant be straightened. Oven door closing cant be repaired, office to collect another service fee only. Entire quoted labor amount is not necessary. Collect X.X.X.139.99 plus tax"
We serviced a
LG WASHER
Model WM2240CW
Near Georgetown, TX 78628
Lou
Job Details: 04/06/2022
"Arrived on site to inspect washer leaking water. Upon further inspection, the customer showed me a stain on the floor that appeared to be a liquid stain. I removed the top panel and placed the unit in diagnostics and tested. The unit operated as designed and no leaks found. Removed the back panel and retested in diagnostics and again no leaks. Once I had the unit reassembled and back in its space, I retested one more time and it continued to operate as designed with no leaks. I recommended that the customer wash a few loads and monitor it and if they find it leaking again to contact our office and schedule service. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Georgetown, TX 78628
Lou
Job Details: 04/06/2022
"Arrived on site to inspect refrigerator noises. Upon further inspection, I found the unit operating as designed and quiet. Within a few minutes of arrival, the unit began to make a loud vibrating noise. I found the condenser coils vibrating on the mounting frame under it. I adjusted the coils and tested and unit is operating as designed and quiet. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Georgetown, TX 78628
Lou
Job Details: 04/06/2022
"Arrived on site to inspect washer leaking water into the tub when not in use. Upon further inspection, I found the tub halfway full of water and the unit turned off and water dripping in from the valve. I quoted the customer X.X.X.174.75 for service/labor fees and X.X.X.86.19 for the valve for a total including tax of X.X.X.282.47. Customer agreed to the repair and X.X.X. in full with check #10367. I removed and replaced the valve and tested. Unit is operating as designed. No,water leaks observed at the end of service, job completed."
We serviced a
FRIGIDAIRE DRYER
Model FEX831FS0
Near Marble Falls, TX 78654
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose a dryer that is making unusual noise. Found rear bearing failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Georgetown, TX 78633
Lou
Job Details: 04/06/2022
"Arrived on site to inspect dishwasher not cleaning and detergent not dissolving. Upon further inspection, I placed the unit in diagnostics showing error code F4E3-motor failure. Cleared the code and continued with testing. Unit dispensed water into the tub and the motor failed to come on. I could hear it trying to start, but it failed. I removed and replaced the sump/motor assembly and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
LG WASHER
Model WM3670HVA
Near Georgetown, TX 78633
Lou
Job Details: 04/06/2022
"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics and tested. The unit door locked and water began to dispense. When I advanced to the drain cycle, the unit failed to drain. I questioned my customer on what error code they found and they reported it was OE, which is the error for the drain pump. I quoted the customer X.X.X.286.50 for service/labor fees and X.X.X.66.30 for the drain pump for a total including tax of X.X.X.381.91. Customer agreed to the repair and X.X.X. in full with check #5922. I removed and replaced the drain pump (4681EA2001T ) and tested and unit is operating as designed. No water leaks observed during service, job completed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78633
Lou
Job Details: 04/06/2022
"Arrived on site to inspect refrigerator noises and lights not working. Upon further inspection, I checked all lights and found the FC light not working and the RC lights dim. I removed and replaced the module and tested and all lights are operating as designed. I placed the unit in diagnostics and tested the compressor and found it operating as designed and could not duplicate the noises. Customer advised the noise is a clicking noise that sounds like a clock ticking and only came on when the interior lights didnt work. I unable to duplicate the noise. I found the ice bin door gasket was badly crimped and when I inspected the ice, I found it wet and clumped. Removed the ice bin and found water on the plate. The customer advised that they have been finding water with rust on the butter shelf in the RC section. I removed the plate and found the dispenser motor and shaft badly rusted (photos). I am ordering the ice bin door, dispenser motor and shaft and CNOTE-LSO PER CUSTOMER REQUEST. Scheduled return service for 04/12/22. No water leaks observed at the end of service.; ordrng 1 W11399564 (Ice bin door) and 1 W10822606 (Dispenser motor) and 1 W11509548 (Shaft) and 1 W11347435 (Plate)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Killeen, TX 76542
Tyler
Job Details: 04/06/2022
Arrived on site for freezer not cooling properly. Upon arrival confirmed issue. After further testing I found unit showed signs of going 8th extended defrost periods causing loss of cooling in compartment. Found failures in harness & control. Will need office to reschedule once availability of parts is known; ordrng 1 W11324678 (Fc harness) and 1 WPW10383615 (Thermistor) and 1 W11496886 (Control) and 1 WPW10384183 (Thermistor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS2
Near Austin, TX 78733
Kevin
Job Details: 04/06/2022
"Arrived on site and found element has failed and there is no high drain loop. Quoted X.X.X.82.97 for heating element, total labor X.X.X.194.75. After replacement ran diagnostic cycle again and corrected drain loop and heating element is working properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS01
Near Austin, TX 78759
Gerry C
Job Details: 04/06/2022
"Arrived to inspect noise. The CX described an issue where they could hear a whining/whirring noise that reminded them of a turbine. I inspected the evaporators and tested all fans within the unit in service test mode and could not recreate the issue. The CX had not heard it for several days prior to my arrival and I suspect the unit was freezing up one of the evaporators. I found the drain tube assembly badly gapped and likely allowing air to enter the cabinet, causing the freezing. I sealed the drain tube and ensured the gapping was corrected. Further inspection revealed the right RC door gasket was badly torn and will require replacement. No leaks observed during service. ; ordrng 1 W10917313 (Door Gasket, RH)"
We serviced a
WHIRLPOOL RANGE
Model MER8700DS1
Near Austin, TX 78731
Matthew
Job Details: 04/06/2022
Arrived onsite for range not reaching temperature after repair. Upon arrival tested unit and found during preheat only the broil element was energized. The bake element was receiving 240 but with no amp draw. Unit will need bake element. Part showed unavailable. Called PR and confirmed part in currently not available through any distributors. Notified customer that there is no telling how long it will take to get the part. Customer will try contacting Maytag to see if there is anything they can do.; ordrng 1 W10779716 (Bake element)
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15POZP2
Near Austin, TX 78759
Gerry C
Job Details: 04/06/2022
"Arrived to instal previously diagnosed and ordered parts. I removed the compressor and evaporator plate and installed the replacement parts. I vacuumed until the pump showed signs of no further atmosphere in the system and then monitored for 15 min. I charged with the mfg prescribed 5.75 oz if refrigerant and tested. The unit started producing acceptably sized cubes. No leaks observed during service.
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM3
Near Austin, TX 78731
Matthew
Job Details: 04/06/2022
Arrived onsite for dishwasher panel not functioning. On arrival found start button pushed in and not responding. Notified customer that the console will need to be replaced. Had service issues so called PR to set quote. Replaced console and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WRF992FIFM00
Near Killeen, TX 76542
Tyler
Job Details: 04/06/2022
Arrived on site for refrigerated and not making ice correctly after two full harvest cycles after previously being repaired. After further inspection found the inlet valve was still receiving 120 V then found that water is able to make it up to the door hinge connection but had a failure in the filter heating tube assembly within the door. Did fine during diagnostics that the unit was sending 12.5 DC volts to the heater tube tube was stuck open not allowing a proper connection.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Copperas Cove, TX 76522
Tyler
Job Details: 04/06/2022
Arrived on site for refrigerator causing everything to freeze over within the lower half of the RC (per customer on arrival). Upon arrival confirm this year. After further inspection found that the thermistor in the top of the RC compartment was failing as well as the dampener and seal not fully connecting and causing a secure connection to prevent air leaking in to the Rc from vent. Replaced UI damper motor gasket and thermistor and informed customer to allow 24 hours to stabilize temps as well as gave other recommendations to mitigate any further freezing issues. Call complete
We serviced a
FRIGIDAIRE DRYER
Model FEX831FS0
Near Marble Falls, TX 78654
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose a dryer that is making unusual noise. Found rear bearing failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Killeen, TX 76542
Tyler
Job Details: 04/06/2022
Arrived on site for freezer not cooling properly. Upon arrival confirmed issue. After further testing I found unit showed signs of going 8th extended defrost periods causing loss of cooling in compartment. Found failures in harness & control. Will need office to reschedule once availability of parts is known; ordrng 1 W11324678 (Fc harness) and 1 WPW10383615 (Thermistor) and 1 W11496886 (Control) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL FREEZER
Model WRF992FIFM00
Near Killeen, TX 76542
Tyler
Job Details: 04/06/2022
Arrived on site for refrigerated and not making ice correctly after two full harvest cycles after previously being repaired. After further inspection found the inlet valve was still receiving 120 V then found that water is able to make it up to the door hinge connection but had a failure in the filter heating tube assembly within the door. Did fine during diagnostics that the unit was sending 12.5 DC volts to the heater tube tube was stuck open not allowing a proper connection.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/06/2022
Arrived onsite for refrigerator not cooling in fc. Upon inspection I found right fc door gasket torn. Cause it the refrigerator to leaks air and constantly call for cool and never go though defrost. Ice on evap. I advised customer to defrost unit over night with towels around unit. And quoted customer for the gasket replacement. Return tech to level unit.. schedule for 04/11/22; ordrng 1 W10830162 (Gasket)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/06/2022
Arrived onsite for refrigerator not cooling in fc. Upon inspection I found right fc door gasket torn. Cause it the refrigerator to leaks air and constantly call for cool and never go though defrost. Ice on evap. I advised customer to defrost unit over night with towels around unit. And quoted customer for the gasket replacement. Return tech to level unit.. schedule for 04/11/22; ordrng 1 W10830162 (Gasket)
We serviced a
WHIRLPOOL WASHER
Model WTW5700XW3
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/06/2022
Arrived onsite for washer not completing wash cycle. Upon inspection I found that the bet was loos and the gearcase is leaking see pix. I am ordering 1x gearcase 1x belt 1x cam. Office to reschedule.; ordrng 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11454372 (GEARCASE)
We serviced a
WHIRLPOOL WASHER
Model WTW5700XW3
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/06/2022
Arrived onsite for washer not completing wash cycle. Upon inspection I found that the bet was loos and the gearcase is leaking see pix. I am ordering 1x gearcase 1x belt 1x cam. Office to reschedule.; ordrng 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11454372 (GEARCASE)
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS01
Near Andice, TX 78628
Kimo
Job Details: 04/06/2022
Arrived onsite for MW not operating properly the door will open in the middle of warming sometimes. I confirmed this. I installed the interlocks and tested unit and found no change. Which indicates that the control may be failing
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS01
Near Andice, TX 78628
Kimo
Job Details: 04/06/2022
Arrived onsite for MW not operating properly the door will open in the middle of warming sometimes. I confirmed this. I installed the interlocks and tested unit and found no change. Which indicates that the control may be failing
We serviced a
FRIGIDAIRE DRYER
Model n/a
Near Georgetown, TX 78628
Kimo
Job Details: 04/06/2022
Arrived onsite to diagnostics dryer not operating. Upon inspection I found power at wall full 240vac but unit showed no signs of life. I check the THERMAL LIMITER and found it showing open. I also checked the THERMISTOR and found it showing open as well; ordrng 1 134120900 (THERMAL LIMITER) and 1 134587700 (THERMISTOR)
We serviced a
FRIGIDAIRE DRYER
Model n/a
Near Georgetown, TX 78628
Kimo
Job Details: 04/06/2022
Arrived onsite to diagnostics dryer not operating. Upon inspection I found power at wall full 240vac but unit showed no signs of life. I check the THERMAL LIMITER and found it showing open. I also checked the THERMISTOR and found it showing open as well; ordrng 1 134120900 (THERMAL LIMITER) and 1 134587700 (THERMISTOR)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Marble Falls, TX 78657
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose an ice machine that is not turning on. Found external drain pump frozen and freed pump. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Marble Falls, TX 78657
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose an ice machine that is not turning on. Found external drain pump frozen and freed pump. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB5
Near Seguin, TX 78155
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for no heat, customer stated the it started sparking and then the light would not come off, tested unit found customer has metal rack in unit even when there is no need for it, removed rack and advised customer not to use it to prevent damage to unit, replaced control, all functions returned to normal, heated water for 1 min, water was hot , sent video and pictures to Ron from whirlpool, unit now is running as designed job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB5
Near Seguin, TX 78155
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for no heat, customer stated the it started sparking and then the light would not come off, tested unit found customer has metal rack in unit even when there is no need for it, removed rack and advised customer not to use it to prevent damage to unit, replaced control, all functions returned to normal, heated water for 1 min, water was hot , sent video and pictures to Ron from whirlpool, unit now is running as designed job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW0
Near Seguin, TX 78155
Andrey
Job Details: 04/06/2022
"Arrived on site to replace previously diagnosed gear case, belt and shift actuator, took apart unit, new gear case that was received was incorrect, part number correct but part inside is incorrect, ordering correct part, office to reschedule for same time frame per customer request ; ordrng 1 W11423738 (Gear case short shaft)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW0
Near Seguin, TX 78155
Andrey
Job Details: 04/06/2022
"Arrived on site to replace previously diagnosed gear case, belt and shift actuator, took apart unit, new gear case that was received was incorrect, part number correct but part inside is incorrect, ordering correct part, office to reschedule for same time frame per customer request ; ordrng 1 W11423738 (Gear case short shaft)"
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958XEW1
Near Seguin, TX 78155
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for not cooling, connected pressure gages and found, pressures indicate high side leak with small charge left in system, all joints were checked no bubbles detected, leak is not accessible, somewhere in the cabinet. Non repairable sealed system"
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958XEW1
Near Seguin, TX 78155
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for not cooling, connected pressure gages and found, pressures indicate high side leak with small charge left in system, all joints were checked no bubbles detected, leak is not accessible, somewhere in the cabinet. Non repairable sealed system"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Elgin, TX 78621
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of no heat. Found proper voltage at the wall and block. Found good continuity on the element and cutoff. Installed new timer and fixed thermostat. Unit is now heating properly. No other issues at this time, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Elgin, TX 78621
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of no heat. Found proper voltage at the wall and block. Found good continuity on the element and cutoff. Installed new timer and fixed thermostat. Unit is now heating properly. No other issues at this time, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Seguin, TX 78155
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for no power quit working, tested unit found control unresponsive to diagnostics and other operations, but as soon as you plug unit in drain pump kicks in, pump reading 21 olms, replaced control all functions returned to normal, ran diagnostics cycle all components tested good, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Seguin, TX 78155
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for no power quit working, tested unit found control unresponsive to diagnostics and other operations, but as soon as you plug unit in drain pump kicks in, pump reading 21 olms, replaced control all functions returned to normal, ran diagnostics cycle all components tested good, no leaks detected job complete"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Elgin, TX 78621
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of intermittent no operation. Found proper and balanced voltage at the wall and block. Ran unit and started up with no issues. Tumbling and heating correctly. Started unit several more times, on different settings, and had no issues. Called techline #7733363889 and they recommended having the breaker and outlet changed out by an electrician. Job complete."
We serviced a
ROPER DRYER
Model RED4516FW0
Near Elgin, TX 78621
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of intermittent no operation. Found proper and balanced voltage at the wall and block. Ran unit and started up with no issues. Tumbling and heating correctly. Started unit several more times, on different settings, and had no issues. Called techline #7733363889 and they recommended having the breaker and outlet changed out by an electrician. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Bastrop, TX 78602
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of no cold water. Tested in component activation and found the cold water not filling. Also found valve weeping. Installed new valve and now cold water is flowing as designed. Ran factory diagnostics and unit passed. No water leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Bastrop, TX 78602
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of no cold water. Tested in component activation and found the cold water not filling. Also found valve weeping. Installed new valve and now cold water is flowing as designed. Ran factory diagnostics and unit passed. No water leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Kingsland, TX 78639
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose a washer that has torn door boot. Replaced boot and front retainer. All is working properly at this time. No leaks were found at time of service
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Kingsland, TX 78639
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose a washer that has torn door boot. Replaced boot and front retainer. All is working properly at this time. No leaks were found at time of service
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Kingsland, TX 78639
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose a dryer with long dry times. Found no failures to unit at this time. Advised customer that energy saving option will intentionally leave clothes damp to save power. No repairs needed at this time.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Kingsland, TX 78639
Cliff
Job Details: 04/06/2022
Arrived on site to diagnose a dryer with long dry times. Found no failures to unit at this time. Advised customer that energy saving option will intentionally leave clothes damp to save power. No repairs needed at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS8
Near New Braunfels, TX 78130
Andrey
Job Details: 04/06/2022
"Arrived on site to replace previously diagnosed control, called whirlpool and was advised to change control, replaced control, light is now working, but when I turned on the MW a loud clicking noise came from one of the relay on the control for about 4 seconds and the turns off completely, put old control back in and the noise is gone, will order new control and return office to reschedule ; ordrng 1 W11552018 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS8
Near New Braunfels, TX 78130
Andrey
Job Details: 04/06/2022
"Arrived on site to replace previously diagnosed control, called whirlpool and was advised to change control, replaced control, light is now working, but when I turned on the MW a loud clicking noise came from one of the relay on the control for about 4 seconds and the turns off completely, put old control back in and the noise is gone, will order new control and return office to reschedule ; ordrng 1 W11552018 (Control)"
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near New Braunfels, TX 78132
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for unit locked and in constant drain, was not able to open unit, unit is displaying a pressure error, will need control and pressure switch to fix issue ; ordrng 1 WPW10448876 (Pressure switch) and 1 W11201292 (ACU)"
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near New Braunfels, TX 78132
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for unit locked and in constant drain, was not able to open unit, unit is displaying a pressure error, will need control and pressure switch to fix issue ; ordrng 1 WPW10448876 (Pressure switch) and 1 W11201292 (ACU)"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HB00
Near New Braunfels, TX 78130
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for thin ice, customer stated that it made thin ice for a few weeks and then just started doing the same thing, overfilling reservoir and melting ice, tested unit found that reservoir is filling with water and not stopping, got authorization to replace control valve and recirculating pump, checked polarity out outlet, checked out good, no voltage detected on ground,everything looks good, replaced pump control board and valve tested unit unit is now filling and stopping at desired level at this time do unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HB00
Near New Braunfels, TX 78130
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for thin ice, customer stated that it made thin ice for a few weeks and then just started doing the same thing, overfilling reservoir and melting ice, tested unit found that reservoir is filling with water and not stopping, got authorization to replace control valve and recirculating pump, checked polarity out outlet, checked out good, no voltage detected on ground,everything looks good, replaced pump control board and valve tested unit unit is now filling and stopping at desired level at this time do unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near New Braunfels, TX 78130
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for frost buildup in FC tested unit found that left side of FC door is not sealing, inspected FC and found an item has fallen behind the door Restricted it to seal all the way, removed item, advised customer to only open and close door from center of doors to ensure a good seal on the door gasket, unit is running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near New Braunfels, TX 78130
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for frost buildup in FC tested unit found that left side of FC door is not sealing, inspected FC and found an item has fallen behind the door Restricted it to seal all the way, removed item, advised customer to only open and close door from center of doors to ensure a good seal on the door gasket, unit is running as designed, job complete"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Whitney, TX 76692
Jonathan M
Job Details: 04/06/2022
Arrived on site for a dryer thats making a squeaking sound during operation. Inspected unit and work area. The customer turn the unit on and you could hear a rumbling almost immediately. Disassembled the unit and found two of the rollers and the idler pulley barely spinning and making sounds as the spun. Replaced both idler pulley and rollers and tested the unit. The unit is now working and operating as designed with no abnormal sounds present. Call complete.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Whitney, TX 76692
Jonathan M
Job Details: 04/06/2022
Arrived on site for a dryer thats making a squeaking sound during operation. Inspected unit and work area. The customer turn the unit on and you could hear a rumbling almost immediately. Disassembled the unit and found two of the rollers and the idler pulley barely spinning and making sounds as the spun. Replaced both idler pulley and rollers and tested the unit. The unit is now working and operating as designed with no abnormal sounds present. Call complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Waco, TX 76705
Jonathan M
Job Details: 04/06/2022
"Arrived on site for washing machine that is flashing an F6 E3 (ACU cannot hear UI) error code. Inspected unit and work area. The unit was unplugged prior to arrival and upon plugging the unit in, the unit would not turn on. Checked voltage at the control and found proper voltage coming to the control. Checked voltage going to the user interface and found proper voltage. This would indicate a bad user interface. Replaced user interface and tested the unit. The unit is now working as designed. Ran the unit through a calibration cycle.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Waco, TX 76705
Jonathan M
Job Details: 04/06/2022
"Arrived on site for washing machine that is flashing an F6 E3 (ACU cannot hear UI) error code. Inspected unit and work area. The unit was unplugged prior to arrival and upon plugging the unit in, the unit would not turn on. Checked voltage at the control and found proper voltage coming to the control. Checked voltage going to the user interface and found proper voltage. This would indicate a bad user interface. Replaced user interface and tested the unit. The unit is now working as designed. Ran the unit through a calibration cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Waco, TX 76708
Jonathan M
Job Details: 04/06/2022
Arrived on site for refrigerator thats not making ice. Inspected unit and work area. The customer advised that the unit has not made any ice since they swapped out their filter. Check the ice bin and found the ice bin completely full of ice. The customer stated that the last time he checked was on March 28 and it still had not made ice. He requested that we replace the icemaker because hes not sure if this unit is working properly or not. Ordering icemaker in the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11546935 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Waco, TX 76708
Jonathan M
Job Details: 04/06/2022
Arrived on site for refrigerator thats not making ice. Inspected unit and work area. The customer advised that the unit has not made any ice since they swapped out their filter. Check the ice bin and found the ice bin completely full of ice. The customer stated that the last time he checked was on March 28 and it still had not made ice. He requested that we replace the icemaker because hes not sure if this unit is working properly or not. Ordering icemaker in the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11546935 (Icemaker)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near China Spring, TX 76633
Jonathan M
Job Details: 04/06/2022
"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that the refrigerator does not cool but the freezer does and its holding temperature. Inspected the refrigerator section and found evidence of a defrost issue in the refrigerator compartment. The ice buildup was so bad, I was unable to access the evaporator. Ordering all pertinent parts and advise the customer that they would need to defrost the unit at least 2 to 3 days in advance of the service. The customer is going out of town tomorrow and will not be back until the day prior to the reschedule date. The customer is going to attempt to try to defrost the refrigerator section by leaving the door open for at least 24 hours prior to arrival. The customer advised they will call back if theyre unsuccessful prior to the visit but had requested a Thursday or Friday appointment instead if possible. I rescheduled customer to 4/13 for now.; ordrng 1 W11291124 (Defrost heater) and 1 W11359775 (Evaporator cover)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near China Spring, TX 76633
Jonathan M
Job Details: 04/06/2022
"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that the refrigerator does not cool but the freezer does and its holding temperature. Inspected the refrigerator section and found evidence of a defrost issue in the refrigerator compartment. The ice buildup was so bad, I was unable to access the evaporator. Ordering all pertinent parts and advise the customer that they would need to defrost the unit at least 2 to 3 days in advance of the service. The customer is going out of town tomorrow and will not be back until the day prior to the reschedule date. The customer is going to attempt to try to defrost the refrigerator section by leaving the door open for at least 24 hours prior to arrival. The customer advised they will call back if theyre unsuccessful prior to the visit but had requested a Thursday or Friday appointment instead if possible. I rescheduled customer to 4/13 for now.; ordrng 1 W11291124 (Defrost heater) and 1 W11359775 (Evaporator cover)"
We serviced a
KITCHENAID OVEN
Model KMBP100EBS03
Near McGregor, TX 76657
Jonathan M
Job Details: 04/06/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced convection oven cavity thermostat and test of the unit. The unit begin to work and operate as designed. Call complete.
We serviced a
KITCHENAID OVEN
Model KMBP100EBS03
Near McGregor, TX 76657
Jonathan M
Job Details: 04/06/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced convection oven cavity thermostat and test of the unit. The unit begin to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Woodway, TX 76712
Jonathan M
Job Details: 04/06/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. The customer advised that since my prior visit, the icemaker has been working and functioning as designed and less they do not want to replace the icemaker at this time. Replaced the latch and tested the unit. The unit is now working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Woodway, TX 76712
Jonathan M
Job Details: 04/06/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. The customer advised that since my prior visit, the icemaker has been working and functioning as designed and less they do not want to replace the icemaker at this time. Replaced the latch and tested the unit. The unit is now working as designed
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Woodway, TX 76712
Jonathan M
Job Details: 04/06/2022
"Arrived on site for a nice machine that is not making ice. Inspected unit and work area. The customer advised at every time that the unit seems to be starting a new ice cycle, the unit overflows and floods the compartment making the ice that it had just made disappear. I did confirm that complaint as well as find the grid cutter broken. Tested the unit and diagnostics and found the fuel level sensor on the recirculating pump not working. Replaced both recirculating pump and grid cutter and tested the unit. The unit is now working as designed. Call complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Woodway, TX 76712
Jonathan M
Job Details: 04/06/2022
"Arrived on site for a nice machine that is not making ice. Inspected unit and work area. The customer advised at every time that the unit seems to be starting a new ice cycle, the unit overflows and floods the compartment making the ice that it had just made disappear. I did confirm that complaint as well as find the grid cutter broken. Tested the unit and diagnostics and found the fuel level sensor on the recirculating pump not working. Replaced both recirculating pump and grid cutter and tested the unit. The unit is now working as designed. Call complete."
We serviced a
KENMORE OVEN
Model 790.4028341
Near Georgetown, TX 78628
Kimo
Job Details: 04/06/2022
Arrived onsite for wall oven door not staying shut. Upon inspection I found that the right side door hinge spring had stretched and left no tension on door. I quoted customer for hinge R/R customer agreed and I replaced hinge and tested unit and found unit operating as designed.
We serviced a
KENMORE OVEN
Model 790.4028341
Near Georgetown, TX 78628
Kimo
Job Details: 04/06/2022
Arrived onsite for wall oven door not staying shut. Upon inspection I found that the right side door hinge spring had stretched and left no tension on door. I quoted customer for hinge R/R customer agreed and I replaced hinge and tested unit and found unit operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hewitt, TX 76643
Jonathan M
Job Details: 04/06/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the harness and found one of the harness wires inside the sleeve was broken causing the DC short. Reassembled the unit and plugged the unit in. The unit began to work and operate as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hewitt, TX 76643
Jonathan M
Job Details: 04/06/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the harness and found one of the harness wires inside the sleeve was broken causing the DC short. Reassembled the unit and plugged the unit in. The unit began to work and operate as designed. Call complete.
We serviced a
JENN-AIR ICE MACHINE
Model JIM158XYRS2
Near Austin, TX 78757
Scott
Job Details: 04/06/2022
"Arrived on site for poor ice production . Ran diagnostics and found very poor water flow , no different with filter in or with out . Replaced valve. Reran diagnostics and water flow is back to normal. No water leaks detected at time of service. Job complete"
We serviced a
JENN-AIR ICE MACHINE
Model JIM158XYRS2
Near Austin, TX 78757
Scott
Job Details: 04/06/2022
"Arrived on site for poor ice production . Ran diagnostics and found very poor water flow , no different with filter in or with out . Replaced valve. Reran diagnostics and water flow is back to normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Austin, TX 78757
Scott
Job Details: 04/06/2022
"Arrived on site for dishwasher making a lot of noise while running . Found unit is running dry . Did find water is getting to valve . Valve has failed . Ordering valve and also found part of toe kick missing ,ordering toe kick . Left water turned off . Call to set return ; ordrng 1 W11108991 (Toe kick) and 1 W11025970 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Austin, TX 78757
Scott
Job Details: 04/06/2022
"Arrived on site for dishwasher making a lot of noise while running . Found unit is running dry . Did find water is getting to valve . Valve has failed . Ordering valve and also found part of toe kick missing ,ordering toe kick . Left water turned off . Call to set return ; ordrng 1 W11108991 (Toe kick) and 1 W11025970 (Valve)"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS2
Near Austin, TX 78757
Scott
Job Details: 04/06/2022
"Arrived on site ,replaced spark module . Ran preheat all checked normal. No gas leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS2
Near Austin, TX 78757
Scott
Job Details: 04/06/2022
"Arrived on site ,replaced spark module . Ran preheat all checked normal. No gas leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Georgetown, TX 78626
Wesley
Job Details: 04/06/2022
Arrived onsite and was advised that the maintenance had left with the access but would be back shortly. Waited. Inspected washer and found money collection mechanism failed. Bolt missing to allow proper function of slide. Accessed coin assembly and repaired by reinserting catch bolt. Unit is now operating as designed. ; ordrng 1 WPW10549814 (Meter box)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Georgetown, TX 78626
Wesley
Job Details: 04/06/2022
Arrived onsite and was advised that the maintenance had left with the access but would be back shortly. Waited. Inspected washer and found money collection mechanism failed. Bolt missing to allow proper function of slide. Accessed coin assembly and repaired by reinserting catch bolt. Unit is now operating as designed. ; ordrng 1 WPW10549814 (Meter box)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78626
Wesley
Job Details: 04/06/2022
Arrived onsite and found customer wanted install to be completed as the upper screws had been left uninstalled by original installer. Ordering mount kit and returning to complete. ; ordrng 1 W10760039 (Install kit)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78626
Wesley
Job Details: 04/06/2022
Arrived onsite and found customer wanted install to be completed as the upper screws had been left uninstalled by original installer. Ordering mount kit and returning to complete. ; ordrng 1 W10760039 (Install kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Jonestown, TX 78645
David S
Job Details: 04/06/2022
Arrived on site to replace the rc door. I gained access to the door and replaced it with new. The new door is sealing properly all the way around. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Jonestown, TX 78645
David S
Job Details: 04/06/2022
Arrived on site to replace the rc door. I gained access to the door and replaced it with new. The new door is sealing properly all the way around. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Round Rock, TX 78665
Wesley
Job Details: 04/06/2022
Arrived onsite and found the customer had solved their tub leak which revealed a smaller secondary leak from the diverter. Replaced sump and motor. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Round Rock, TX 78665
Wesley
Job Details: 04/06/2022
Arrived onsite and found the customer had solved their tub leak which revealed a smaller secondary leak from the diverter. Replaced sump and motor. Unit is now operating as designed.
We serviced a
WHIRLPOOL DRYER
Model MEDB750YW0
Near Hutto, TX 78634
Wesley
Job Details: 04/06/2022
Arrived onsite and found unit operating with loud screech. Replaced rollers and pulley. Unit function is restored. Found old pulley wheel had sheered off.
We serviced a
WHIRLPOOL DRYER
Model MEDB750YW0
Near Hutto, TX 78634
Wesley
Job Details: 04/06/2022
Arrived onsite and found unit operating with loud screech. Replaced rollers and pulley. Unit function is restored. Found old pulley wheel had sheered off.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Hutto, TX 78634
Wesley
Job Details: 04/06/2022
Arrived onsite for upper bake not working. Found upper bake ignitor failed. Completed repair and charged in full. All checks good. The unit is now operating as designed.