Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8753 customer reviews

Map of Waco, TX

Prompt! Attentive! Professional!




Review of Appliance Express


Map of Round Rock, TX

great service




Review of Appliance Express


Map of New Braunfels, TX

Very courteous, professional and knowledgeable.




Review of Appliance Express


Map of New Braunfels, TX

Very courteous, professional and knowledgeable




Review of Appliance Express


Map of New Braunfels, TX

Very courteous, professional and knowledgeable




Review of Appliance Express


Map of New Braunfels, TX

Dave




Review of Appliance Express

The office staff (Susan) and the technician (Daniel) were very professional, on time, and did a great job!


Map of Round Rock, TX

Tinh




Review of Appliance Express

These guys are prompt and professional!


Map of Liberty Hill, TX

Trudy




Review of Appliance Express

Great service.


Map of Bastrop, TX

Great service!




Review of Appliance Express


Map of Bastrop, TX

Nice professional respectful person




Review of Appliance Express

Great


Awesome service




Review of Appliance Express


Repair




Review of Appliance Express

Great


Timely and Reliable Service




Review of Appliance Express


Excellent Service!




Review of Appliance Express

Mike from Appliance Express called before his appointment to let us know when he would arrive. He then arrived on time, completed the repair very quickly and did not make a mess in the process. Highly recommended!


Great service




Review of Appliance Express

Wonderful service technician. Polite, efficient and on time


SA




Review of Appliance Express

Great


Renee Andrews-Smith




Review of Appliance Express


Built-in refrig alarms




Review of Appliance Express

Well prepared for service call. Had all necessary/required parts. Installation quick; technician very professional.


Awesome!




Review of Appliance Express


Professional & Courteous




Review of Appliance Express

Mike did a Very good job in repairing our microwave. We were very pleased.


Quick Service




Review of Appliance Express

Clif did a great job with install, and was friendly and informative.


Great service




Review of Appliance Express

Jonathan Short was, Kind Courteous and very professional. He did a great job! Thanks to him, you have a new loyal customer.


Kim




Review of Appliance Express

Excellent,professional and prompt!


Great service




Review of Appliance Express

Repair tech arrived on time. He was professional, polite and knowledgeable. He had the ice maker back up and working in less than an hour.


Great service




Review of Appliance Express


Great service, very friendly, good with our dog




Review of Appliance Express

I would recommend this service


Professional repair guy, on time and fast service.




Review of Appliance Express


Super Service




Review of Appliance Express

Explained everything, replace what needed to be replaced in a very efficient time. Very courteous


A& great service & attitude both




Review of Appliance Express

A &. Great service & attitude both


Great service




Review of Appliance Express

The technician was personable informative and solved the problem. He is wonderful!


Emilie Richardson




Review of Appliance Express


Mike did a great job




Review of Appliance Express

Thank you for being so prompt and pleasant


Great Service!




Review of Appliance Express

Jonathan Short was on time for the appointment, courteous, and professional. He provided quick and excellent service, as well as tips for future reference. If I have any problems in the future, I will be calling Appliance Express!


Great Service Tech




Review of Appliance Express

Mike has been coming out to Haven South ,doing all the warranty work for our Whirlpool appliances .I will continue to use him for future repairs .


Top Shelf Service!




Review of Appliance Express

Clif was here before I got home. Was ready to get to work with a smile and a handshake. Even stopped to say hi to the dog. He did a fantastic job, and we have a fridge that is running like a top. The whole staff is great. If you have questions on the appliances in your home call them. Bar None!


Great service




Review of Appliance Express

Paul was terrific. Prompt, friendly and informative. Didn't mind me asking questions. He was fast and knowledgeable. Even my dogs liked him.


Great Service.




Review of Appliance Express

Appreciate the convenience of scheduling and the reminder. Clif was pleasant and knowledgeable. Would use Appliance Express again if the need arose.


Terrific Home Service Representative




Review of Appliance Express

Steve called prior to arriving. He announced himself before I opened the door. I felt more secure with this introduction. Steve worked on my washer 1st & told me the cold & hot hoses were reversed. He corrected this for me. He also said that there was too many suds. Guess that is why I buy detergent so often. I will correct the amount I use & save money. He confirmed that the washer is spinning correctly. Steve then took apart my dryer, showed me the dirty buildup inside & proceeded to vacuum the inside. It looks so clean now. I did myself a favor by calling Appliance Express & was very impressed they sent Steve to my home to ensure my appliances will work more efficiently. He is a very confident & pleasant man.


Highly recommend!




Review of Appliance Express

Luis was awesome...very knowledgeable, and corrected the problem that the previous service company failed to fix.


Great,efficient service!




Review of Appliance Express

Everything went smoothly. Very nice service and repairman!


Luis was provided prompt, outstanding service




Review of Appliance Express

Luis was polite, prompt, & professional. He fixed our refrigerator quickly and was an excellent source of information of how to care for our appliances.


S.




Review of Appliance Express

Excellent service


Very good setvice




Review of Appliance Express


Ali




Review of Appliance Express

Extremely satisfactory service.


All excellent




Review of Appliance Express

All excellent


Awesome Service!




Review of Appliance Express

Clif was very knowledgeable and super helpful fixing our washer issue.


Erika




Review of Appliance Express


Great service




Review of Appliance Express

Jonathan was on time for the appointment. He was dressed in business attire looking very professional. He quickly diagnosed our problem and gave us excellent advice to keep from it happening again. I could not be more happy with the service he provided.


Thank you, Mike!




Review of Appliance Express

Mike explained numerous things about my washer...he was very thorough and patient with my questions...ONLY concern----- I called Whirlpool on Monday ( washer was under warranty) & was referred to Appliance Express. They gave me a window of time from 1-4 on Friday. On Thurs., I rec'd an email stating a tech would arrive Fri between 3-6. At 3 p.m. Friday, a lady from AE called to cancel the appointment & reschedule it for Monday morning....I was not thrilled to have to wait a full week to get some help.....However, Mike did arrive promptly Mon. morning and took care of the situation. He was excellent.....The one week wait was not soooo excellent!


Very Knowledgeable




Review of Appliance Express

Jonathan was very knowledgeable about my Whirpool appliances.


Excellent service




Review of Appliance Express

Both techs that came were very knowledgeable and helpful. Although they couldn't fix the problem(builder mistake), they tried to make it better until it could be fixed.


Great service!




Review of Appliance Express

Great job. Arrived on time. Explained thoroughly what the problem was and what they did to fix it. Highly recommended.


Great job Mike




Review of Appliance Express

We need more Mike Gomez' in this world! Great guy. What we also need is better quality control on the part of Whirlpool. Our old Amana that we replaced was 17 yrs. old and still working. This Whirlpool is only 9 mos. old and has problems. Whirlpool needs to have the repairmen stocked with parts on the truck (or provide quicker delivery of parts to the repairman). We had the hassle of being without a nice $2,000 stainless steel Whirlpool refrigerator for 11 days (Time it went out,8/6, time to get 1st appt. 8/10, order parts, then get them installed 8/16). Come on Whirlpool, up your game on quality control.


Great Service!




Review of Appliance Express

Quality Service


Excellent service




Review of Appliance Express

Tony the technician was very polite and new what he was doing. Great service


Carla




Review of Appliance Express

Carlos did excellent job, courteous and knowledgeable.


Good Service




Review of Appliance Express

Very pleasant young man who came to my house to do the work.Quick and efficient


Gladys




Review of Appliance Express

On time and knowledgeable


Satisfied customer




Review of Appliance Express

They were able to squeeze me in to accommodate my schedule. Mike arrived on time made the diagnosis and had the oven repaired within a fairly short amount of time. Very professional. I would highly recommend them.


Excellent service




Review of Appliance Express

My service man Connor was prompt, professional and had my washer repaired in record time. As it is under a service plan I cannot rate the pricing.


Very knowledgeable and customer oriented!




Review of Appliance Express

We have had several issues with a new oven. It has been very frustrating because we bought a higher end appliance based on our previous experience with the Jenn-Air brand. Since the purchase in late January we have had four service calls. While not happy with the need for numerous calls in a relatively short time, the servicemen have been great to work with at each visit.


Great prompt service




Review of Appliance Express

Jonathan was very efficient and courteous.


JennAir Steam Oven




Review of Appliance Express

My steam oven stopped working and Appliance Express came out to service it. They were persistent in contacting me until the appointmentment was made and received an email confirming the appointment and a reminder in advance. Their auromated system also called me the day of the appointment 30 minutes before the repair tile window so I didn't have to sit here all day waiting. The repairman was professional and friendly. He took the time to explain the diagnostic tests to me and then explained the results of the diagnostic tests. Once he realized that I have a technical background, he explained the electrical engineering inside the oven. I felt comfortable that I had a repairman that understood my oven and took pride in his work.


Professional Service




Review of Appliance Express

Wesley provided the level of service that ought to be expected, and provided, but too often is not. I would recommend him, and his company without reservation.


Great service




Review of Appliance Express


Prompt. Professional.




Review of Appliance Express

Very professional. Prompt. Would use again.


knowlegeable and efficient




Review of Appliance Express

We were very satisfied with the service Mike performed in getting our washer repaired. This included the advice he gave us in deciding what we needed to do to remedy the problem. He was well trained, professional and friendly. And I would definitely recommend Mike and your company to friends and neighbors.


Great service




Review of Appliance Express

Was on time and was very quick


Appliance Service Call




Review of Appliance Express

Very nice to have a technician that showed up on time and took personal interest in ensuring that we were fully satisfied with the repair and went above and beyond to ensure we were familiar with how to optimize and properly maintain our appliances.


great service




Review of Appliance Express


K




Review of Appliance Express

Mike Gomez did an outstanding job in taking care and repairing my new refrigerator.


terrific service




Review of Appliance Express

On time, courteous, knowledgeable----great experience.


Great service, very knowledgeable technician




Review of Appliance Express

Fast service, very thorough, very knowledgeable technician explained the problem very well.


Laura




Review of Appliance Express

On time, knowledgeable, friendly, efficient and thorough!


Perfect Service




Review of Appliance Express

Connor completed a full job. 100 % great service. Explained it well. Thanks so much!


Jean




Review of Appliance Express

Steven is an excellent repairman. He was very efficient and I felt like I could have confidence in him.


The Best




Review of Appliance Express

Fantastic job on repair as well educated me on how to properly use and care of appliance. Best repairman I've ever met.


Great service




Review of Appliance Express

Technician arrived on time, as very knowledgeable, and had everything fixed in 15 minutes.


Excellent service




Review of Appliance Express

My repairman was not only efficient and well-qualified, but was also very thorough and knowledgeable about the issue/cause of the problem. He possesses excellent interpersonal skills and is a credit to your company. I would not hesitate to recommend Appliance Express to others.


Profetional




Review of Appliance Express

He was fast and very professional!


Oven on fritz




Review of Appliance Express

Super service, super guy.


Tommy did a superb job , very friendly and attentive to our questions. 👍😀




Review of Appliance Express

I'm very satisfied with Tommy's job. I never believed in extended guaranties. But now I'm extremely satisfied with your service and quick attendance to my needs. Thank you.😀👍👍👍


whirlpool gx5shdxtq00 - hot fridge - cold freezer repair




Review of Appliance Express

Thomas did a super job solving the problem at a reasonable price.


Jeff




Review of Appliance Express

Very friendly & professional!


Great Service




Review of Appliance Express

Our washer was repaired in a timely manner and your customer service was top notch.


Micky




Review of Appliance Express

Excellent Service


Awesome Honest Service




Review of Appliance Express

Tom was great he can in an assessed my issue and explained what needed to be completed in order to correct the issue.


Great service




Review of Appliance Express


great service




Review of Appliance Express

The technician arrived on time was able to detect the problem very quickly and fixed it. Great job, very pleased


superb




Review of Appliance Express


Great service




Review of Appliance Express

Good job


On time and friendly service.




Review of Appliance Express


on time and efficient




Review of Appliance Express


Mike Gomez is the best service tech I've ever had




Review of Appliance Express

Mike couldn't have been MORE knowledgeable or professional when he came to he house today. Best appliance repair experience I've ever had


Truly Professional Service




Review of Appliance Express

Best I/We have experienced in the last 45 years!


Excelent!




Review of Appliance Express

Mr. Morales was timely after receiving the canned call he was on his way. The refrigerator is still under warranty. He adjusted the glides and didn't ask for a hair dryer which the first repair man did. Mr. Morales seemed like he was much more capable to do repairs. I will see if this corrects the problem other wise I will be calling again.


Kathie




Review of Appliance Express

The technician was very nice and very knowledgeable tyvm for sending Mr.Gomez .....


Great Service




Review of Appliance Express

Steve was very knowledgeable about the product. He was able to fix the problem quickly. He was very polite, would not hesitate to call him if we have any other problems.


Great service, although delayed




Review of Appliance Express


Excellent service




Review of Appliance Express

Excellent, fast service.


Great job




Review of Appliance Express


Another nice experience




Review of Appliance Express

Thank you again to Appliance Express. Timely scheduling, prompt, courteous, and professional service!


Clif is awesome




Review of Appliance Express

Clif has a great attitude towards his work and he loves what he is doing. Although, out issue turned out to be simple, he was very kind to explain things in detail and also answered other appliance related questions I had. Thanks Clif


Mike




Review of Appliance Express


Great Service




Review of Appliance Express


Good results




Review of Appliance Express

We highly recommend his services,


Efficient, knowledgeable and on time.




Review of Appliance Express

Was very satisfied with the technician and the prompt repair.


Great service




Review of Appliance Express

Thanks Connor Montgomery fixed my gas range problem with good problem solving skill, care and excellent attitude.


Excellent experience




Review of Appliance Express

Louis could not have been more helpful. He was very patient and knowledgeable I would highly recommend him as a technician


Great service




Review of Appliance Express

Very knowledgeable


Kim




Review of Appliance Express

Great service!


The Best




Review of Appliance Express

On time, professional, offered great advice & tips for my appliances.


Solid technical knowledge of product




Review of Appliance Express


Was there timely and did not take him long to fix problem




Review of Appliance Express

Was very pleased with complete service we recieved


Great service through a long haul




Review of Appliance Express

This was the fourth visit required to fix our fridge, but Appliance Express has been awesome to work with. Luis was fantastic, on time, an utter professional and completed his work quickly and with a smile. It's been a long journey to get our refrigerator working (2 separate problems, one mis-ordered part), but overall pleased with the service.


Trustworthy, friendly and knowledgeable.




Review of Appliance Express

I have had different servicemen from Appliance Express at various times for different appliances. I have ALWAYS been very, very pleased with the results. I trust them.


Expertise and professionalism




Review of Appliance Express

Jerry was knowledgeable, courteous, and enthusiastically helpful


Dryer repair at the Weck house




Review of Appliance Express

Mike Gomez did an awesome job, he showed me exactly what he was doing and explained why every step of the way. He did such a good job and explained it so well I could almost do it myself next time.


Very pleased...




Review of Appliance Express

Mike was on time, friendly and professional. He did a nice job...


Bill




Review of Appliance Express

Couldn't be better!!!


Knowledgeable and Customer Oriented




Review of Appliance Express

Tommy made a convenient appointment with me and then called to confirm if he could arrive early. Yes; great. Then he listened to my issue with the washer and did not immediately assume I was nuts. Then he worked on the starter problem and discussed it with me. We think we arrived at a working (?!) solution. I appreciated his attitude and his knowledge. Thanks for sending him.


Fast, friendly, and excellent service!




Review of Appliance Express

Mike Gomez was on time and came prepared with a new part. The dishwasher was fixed with one trip. I will definitely refer Appliance Express and Mike Gomez.


Fantastic service




Review of Appliance Express

Appliance Express is a wonderful customer oriented service business. All of our experiences with AE have been great, and Jerry was fanstastic! Expedient, courteous, personable, and honest.


Great experience!!!




Review of Appliance Express

What a stress free appliance repair!!! Clif called 30 minutes before he arrived and was there right on time. He was pleasant and very informative. He had my range fixed in 30 minutes and had everything all cleaned up as well. Appliance Express has a whole folder with their information as well as what was done on my range. Great job!!!


Excellent service




Review of Appliance Express

Came on time. Very knowledgeable. Friendly.


warranty service




Review of Appliance Express


The Iceman Cometh




Review of Appliance Express

Cliff ran the diagnostics and pinpointed the problem right away. Great stuff. Even better that it was under warranty.


Great service




Review of Appliance Express

Very professional and knowledgeable service


Outstanding,punctual service. Great knowledgeable technician. Expert with repairs of Whirlpool.




Review of Appliance Express

Gerry was so helpful explain ing the workings of my new he washer. Very knowledgeable.


Excellent service!




Review of Appliance Express

The technician is as both knowledgeable and friendly -- a fabulous combination.


Great service




Review of Appliance Express


Great Customer Service




Review of Appliance Express

Jerry was very professional and helpful. He is very knowledgeable and took the time to explain to us all that we need to know about the oven. We would certainly ask for him to come back in the future for any service call if needed.


Great Service!




Review of Appliance Express

Gerry was very thorough and professional. He explained the problem and how he repaired it in detail.


Great service




Review of Appliance Express

Friendly, informative, prompt technician took care of my appliance problems right away!


Great Service!




Review of Appliance Express

Thomas did a wonderful job, he listened carefully to what the problem was and found the problem and had the part to do a replacement with him. I really appreciate his expertise! Many thanks to Thomas and Appliance Express!


Excellent and professional service




Review of Appliance Express

From the initial service order to the final completion of the 2-step job, Luis took great care of us.


Excellent Service




Review of Appliance Express

Jerry was quick enough to identify the problem. He also talked about best practices in terms of maintenance, which was very informative to us. I would prefer him every time...cheers 🙂


Thank you




Review of Appliance Express


Quick diagnosis and solution




Review of Appliance Express

Jerry (Gerry) was friendly and knowledgeable.


Excellent Service!




Review of Appliance Express

Jonathan was the service tech that repaired my dryer. While he was repairing my dryer, he explained what he was doing and offered helpful tidbits of information to make my dryer as well as my washer to run more efficiently. I would highly recommend this company to service your appliances.


Polite, efficient and explained problem and solution




Review of Appliance Express

Mike knew exactly what to do and did it efficiently. He was polite and cleaned up after his work. He also explained how to avoid the problem in the future. Would recommend this company anytime.


Considerate & Helpful




Review of Appliance Express

Appreciate the service call for a simple fix without being made to feel stupid for not knowing how to do it myself.


Great Service




Review of Appliance Express

Jerry is excellent! He not only fixes the appliance(s), he also gives us tips to prolong the life. He goes above and beyond and is incredibly knowledgeable.


Great Service, super friendly! Very Knowledgeable




Review of Appliance Express


Great Service




Review of Appliance Express

Jonathan was very professional


Rkneckel




Review of Appliance Express

Prompt, professional, and courteous service. So far issue appears to be corrected.


Great job.




Review of Appliance Express


Excellent service call




Review of Appliance Express

Knowledgeable tech that got us back up and running very quickly.


Excellent service




Review of Appliance Express

Gerry Caldwell was great, knowledgeable and efficient, and quick..


Warranty service work




Review of Appliance Express

warranty work. No cost


Great Service




Review of Appliance Express

Jonathan Short was extremely polite, empathetic, and willing to help with my new stove, and my cabrio dryer which is now three years old. His great attitude and service almost made me forget how much I hate that dryer! Thanks Jonathan Joyce Godfrey, Every Appliance Whirlpool


Excellent service




Review of Appliance Express

Jerry is very professional and always does a good job


Great service, very polite




Review of Appliance Express


Nailed the problem in seconds!




Review of Appliance Express

Tommy's great--the only one who finally fixed the icemaker last time. This time it was just dust, and I learned something.


Jackie




Review of Appliance Express

Great service, very professional, explained issue thoroughly.


Great service




Review of Appliance Express

Jerry is very knowledgeable! He knew what the problem was right away.


Washer Repair




Review of Appliance Express


Great job!




Review of Appliance Express

Mike was excellent, he found the issue quickly and professionally. Very knowledgeable and courteous. Great job man, thank you


Great, friendly service!




Review of Appliance Express


Fixed cooktop




Review of Appliance Express

Great service, professional, on time and friendly


Great Service




Review of Appliance Express

Clif called ahead to let us know when he would arrive. He was friendly and also knowledgeable. Our dishwasher was fixed quickly and is working well at this time.


Job Well Done




Review of Appliance Express

On time, had the parts, got the refrig fixed! Good job!


Fast and Helpful




Review of Appliance Express

Arrived on time and fixed problem within minutes. Was very helpful and knowledgeable about appliance and answered several questions.


excellent customer response and servce




Review of Appliance Express

everything was covered under warranty and service repair tech was very friendly and courteous.


Thanks




Review of Appliance Express


Great Service, Very helpful




Review of Appliance Express

Helpful and Quick. Wesley offered great advice on how to better care for our dishwasher.


Great Service




Review of Appliance Express

Technician Wesley was great. Was very informative. Had answers to all our questions.


Steve did A great job.




Review of Appliance Express


Great!




Review of Appliance Express

On time, knowledgeable, and great service.


Great service




Review of Appliance Express

It was excellent. Steve was efficient, prompt, and professional.


Very friendly, efficient and neat. Excellent job




Review of Appliance Express

Steve did a great job. I gave enough detail that he brought a part that might have been needed - it was - and it saved an extra trip and dead machine time. Nice job of being prepared. Steve called before showing up, had a neat clean appearance and name tag - good for security - and conducted himself very professionally.


Great service




Review of Appliance Express

My product is under warranty. Getting the parts is taking a long time but customer service was great


Great service




Review of Appliance Express

Jonathan Short did an excellent job


Washer Repair




Review of Appliance Express

Gerry was prompt, quick, thorough and courteous. Believe he found the problem and was able to perform the fix during the same visit. Couldn't have asked for a better repair experience!


Great Service Speedy Service




Review of Appliance Express

Service technician jonathan short found and fixed the problem with my familys dryer, he was very friendly and was in and out like lighting, I recommend Appliance express, employees have great customer service!


Really great informative guy!!!




Review of Appliance Express


Whirlpool double oven




Review of Appliance Express

Very knowledgeable and friendly. I appreciated him helping to clean up the broken glass in the oven.


Great Service!




Review of Appliance Express


Very thorough




Review of Appliance Express

The tech, Jerry, was super thorough and friendly. While the main issue with our fridge was not resolved (part needed to be ordered) he identified and fixed/adjusted several other things that will ensure it will run more efficiently and avoid future issues. . A tech will be back in a few days with the part needed to fix the main issue.


April




Review of Appliance Express

Daniel was excellent all around. He quickly and efficiently worked on two appliances and was very knowledgeable answering the many questions I asked of him. We previously had our dishwasher serviced by multiple different companies without the results we were looking for. Finally everything seems to be working great. Thank you Daniel. Would highly recommend and will use again for our multiple properties.


Thank you, Paul.




Review of Appliance Express

Paul did a great job explaining the correct usage and maintenance of my new dishwasher.


Fantastic service, lower price than expected!




Review of Appliance Express

Connor was amazing to work with. He carefully removed every item out of our freezer, and even took a picture on his phone so he knew exactly where items needed to go back in. In addition, there was a part ordered that he didn't need to replace, so I was credited back the amount for this part.


Brian




Review of Appliance Express

Jerry was awesome


Andrea




Review of Appliance Express

Excellent from start to finish. Professional.


Excellent Service




Review of Appliance Express

Best customer service I have received in a long time.


Will call again!




Review of Appliance Express

Great service, great tips/information for appliance care, & respectful service. We've used their service twice and will do it again!


Exceptional service!




Review of Appliance Express

From the time Jerry appeared at my door he was professional, polite, and exuded confidence that he could help. His demeanor and conversation put me at ease instantly. Though all of your technicians have been nice he was by far the most helpful. He set straight to work to diagnose all of the issues. He demonstrated a great understanding of how to deferentially diagnose the issues and come up with a plan so as to continue assessment/fix the issues. I must add, these same issues I have been dealing with for years. I am thankful for his above and beyond professionalism (making my dog even feel comfortable) and mostly that he is an exceptional technician. Great Job!


Friendly and thorough service




Review of Appliance Express


Very professional service




Review of Appliance Express

Very helpful and friendly. Thank you.


Excellent service




Review of Appliance Express


dishwasher




Review of Appliance Express


great service




Review of Appliance Express


Great Feedback




Review of Appliance Express

The technician was professional all the time. Also, he explained to me what he did, what he found, and also, answered all my additional questions.


A+ service




Review of Appliance Express

very knowledgable, very helpful


Great Service Tech




Review of Appliance Express

Gerry C. arrived during the scheduled time and was very knowledgeable regarding Whirlpool appliances. He had reviewed the case file of my repair ahead of time and brought with him the items needed to complete the repair.


Review for Jerry




Review of Appliance Express


Dishwasher repair




Review of Appliance Express


I'm telling all my friends what a great service provider you are!




Review of Appliance Express

I rarely give online feedback as a customer but these guys are worth it. Quick, super friendly, not only did I get my appliance part quickly replaced, but I was given tips on maintenance and care of my appliance. Very helpful! I'm telling my friends about your company!


Outstanding service!




Review of Appliance Express


Great service. He was very informative also.




Review of Appliance Express

He was very good. He came to my house in a timely manner within the scheduled time. Knew what he was doing and was great about explaining things to me. Great quality work!


Lou S.

Lou S.

WASHER KENMORE 110.2913241 "Arrived on site to inspect washer leaking water. Upon further inspection, the customer had the unit pulled out and advised that the unit is leaking from the control area. I removed the console and placed the unit in diagnostics and tested the water valve. I found that the valve is leaking on the bottom at the harness connection. Unit was left unplugged and the water source turned off. ; ordrng 1 W11165546 (valve)"

Near Texas Sage St, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site and installed new compressor kit and condenser. Found leak in old condenser. Vacuumed system to clear and test for leaks. Unit held vacuum. Charged with 4.75oz 134a. Tested for proper operation and found unit working properly. Job complete

Near Lost Mine Tr, Leander, TX 78641
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for no ice. Ran diagnostic no power to water valve during fill test diagnosed a defective pump,installed a new pump,ran diagnostics good voltage to valve however solenoid in valve not energizing,installed updated valve. Ran diagnostics all test passed.

Near Woodcutters Way, Austin, TX 78746
Robert J.

Robert J.

REFRIGERATOR GE GTS18GBEMRWW "Arrived on job for complaints of frost in freezer. Found the freezer door not sealed.

Near Brownson Ln, Driftwood, TX 78619
Robert J.

Robert J.

MICROWAVE GE peb7227dl1ww Arrived on job for complaints of no power. Unplugged unit and test outlet. Outlet good plug back in and plugged back in and it stated working.

Near Explorer, Lakeway, TX 78734
Al R.

Al R.

DRYER MAYTAG MED7230HC0 Arrived on site and inspected dryer F3E2 error code.Confirmed the complaint and removed and replaced the defective electrodes.Unit now operating properly.Job complete

Near River Walk Trail, Georgetown, TX 78633
Scott  M.

Scott M.

COMPACTOR WHIRLPOOL GX900QPPS6 Arrived on site for compact not working . Found start switch had failed and overlay damaged . Ordering switch and overlay . Please call to set return .; ordrng 1 W11050447 (insert) and 1 WP9871824 (switch-off)

Near Barton Point Dr, Austin, TX 78733
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for refrigerator not making ice. Inspected unit and work area. Found a few cubs in ice container. Checked ice maker mold and found cubes in mold. Performed diagnostics mode and checked ice maker fault codes. Found fault code E5 failed ice maker thermistor. Cycled ice maker and found cubes size smaller than normal. Cycled fill cycle and found fill tube frozen again. Checked RC temperature and found at 37°. Inspected fill tube heater placement. Tested fill tube resistance and found within range. Tested voltage to heater and found correct. Insulated fill tube water line to ice maker and sealed around ice maker housing. Cycled ice maker. All tested good, no water leaks detected.

Near Brentwood Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOSE500ESS00 "Arrived on site to test unit for unit giving error code F6E1, found unit over temp, bad sensor, replaced sensor, unit working correctly, job complete."

Near Toulouse Dr, Austin, TX 78748
David S.

David S.

OVEN WHIRLPOOL WOD51EC0HS02 Arrived on site for oven doors not staying open. I inspected the unit and work area. I found the unit not installed properly. I found the unit leaning back slightly due to missing the shelf that it’s supposed to be sitting on. Right now it is resting on the cabinet trim piece angled backwards. There needs to be a shelf installed that is level and flush with the cabinet trim piece. I spoke to the home builder and showed him what I found. Job complete.

Near Colgin Dr, Pflugerville, TX 78660
Tommy O.

Tommy O.

DRYER WHIRLPOOL WED5100HW1 "Arrived onsite for dryer not spinning. Upon arrival checked voltage voltage tested good found belt damaged however, picked belt up from office. Returned and replaced belt. Tested unit all tested good Job completed."

Near Buckskin Dr, Round Rock, TX 78681
James C.

James C.

RANGE WHIRLPOOL WFC310S0EW3 Arrived on site and tested operation. Found bake cycle not heating. Tested voltage to unit and found to be good. Tested elements and found to be good. Tested voltage to elements while bake cycle selected and found only one leg of power being sent to elements. Installed new control and tested. Unit now baking properly.. Also found left front burner getting too hot for selected temp and burners not heating evenly. Ordering cooktop again and burner kit. Also ordering left front infinite switch due to switch not cutting power to burner properly. ; ordrng 1 8195532 (cooktop WHITE) and 1 W11371990 (BURNER KIT) and 1 WP3149400 (switch-inf LF )

Near Thunderbird St, Lago Vista, TX 78645
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to test unit for unit not heating correctly, test unit found bake electrode warped causing unit to not reignite after reaching desired temperature , replaced bake electrode, test unit, unit heats to desired temperature and reignites correctly to maintain temperature, job complete."

Near Thornless Cir, Buda, TX 78610
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WTW7500GC2 Arrived on site for washer showing a number eight on the consul upon arrival I found that the unit was functioning as it was supposed to and was turning on and cycling through each setting I went ahead and ran a diagnostic test and found that there was a F2 E1 error code indicating that you I had a stuck button which can lead to the ui not properly registering the input and causing random digits to flash. We will need to order and return with a new UI panel in order to fix issue office to reschedule due to part being out of stock; ordrng 1 W11130341 (console)

Near County Rd 305, Jarrell, TX 76537
Robert J.

Robert J.

MICROWAVE JENN-AIR JMW2430DP02 Arrived on job for complaints of light not working. Confirmed light not working. Ordered light. ; ordrng 1 W10886919 (lmp-basles)

Near Dasher Dr, Lakeway, TX 78734
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site to diagnose a microwave that is not heating. Tested unit and found capacitor and diode shorted. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near E Old Settlers Blvd, Round Rock, TX 78665
Andy  B.

Andy B.

REFRIGERATOR GE GFE26JMMAFES Arrived on site to install previously diagnosed controls. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Voss Pkwy, Cedar Creek, TX 78612
Richard P.

Richard P.

WASHER WHIRLPOOL WETLV27HW1 Arrived onsite for the washer lid lock not working properly. Installed new lid lock and washer tested good. No leaks detected. Complete

Near Thorpe Ln, San Marcos, TX 78666
Tommy O.

Tommy O.

OVEN JENN-AIR JJW2830IL01 Arrived onsite for upper blower error code. Upon arrival found upper blower no operating strongly and error code during diagnostics. Ordering control and upper blower both Ex parts Office to Reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11248652 (UPPER BLOWER) and 1 W11449303 (CONTROL)

Near Oak Ridge Dr, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIS15NRTB1 "Arrived on site for ice machine not making ice. Performed diagnostics mode and tested operation. Found water level sensor not reading reservoir when full but valve did stop. Found no operation and sensor work until compressor and condenser fan test. Tested voltage to recirculating pump and found connector to pump had corrosion and not making contact with pump(see SD-pic). Will need to replace complete wire harness to repair. ; ordrng 1 SEENOTE and 1 W10139121 (harness)"

Near Quarry Park Cove, Liberty Hill, TX 78642
Robert J.

Robert J.

WASHER WHIRLPOOL WFW5620HW0 Arrived on job for issues with shaking. Ran diagnostics and found no codes. Washer unbalance so level unit and test.

Near Ranch Rd 12, Dripping Springs, TX 78620
Jacob S.

Jacob S.

DRYER MAYTAG MGDB765FW0 Arrived onsite for speaker to unit not chiming when unit is in use. Tested unit. Speaker was not making noise. Replaced speaker. Tested unit. Unit test good. No issues at this time. Job complete

Near Luton Cove, Austin, TX 78745
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KGCU463VSS01 "Arrived on site to test unit for FR burner still trying to ignite after flame already present, test unit found bad ignitor, order new RF orifice holder, also order new RF valve, ; ordrng 1 WPW10364556 (RF ORIFICE HOLDER) and 1 WPW10385582 (RF VALVE )"

Near Hazelnut Ct, Driftwood, TX 78619
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS "Arrived on site to test unit for unit no power, test unit found unit not plugged in completely, plugged in unit test unit, unit working correctly, job complete."

Near Forest Moon Ln, Kyle, TX 78640
Scott  M.

Scott M.

WASHER MAYTAG MVWB765FW1 "Arrived on site to replace UI console . Found it needed main control instead. Replaced control ,ran calibration,key pad and diagnostics wash. All checked normal . No water leaks detected at time of service. Job complete."

Near Spurflower Dr, Austin, TX 78759
Clif L.

Clif L.

DRYER WHIRLPOOL WED4815EW1 Arrived on site to diagnose a dryer that is not turning on. Tested unit and found bad contacts in wall outlet. Homeowner will need electrician to replace outlet to complete repairs.

Near Garden Path Dr, Round Rock, TX 78664
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to inspect refrigerator ice maker icing up/reoccurring issue. Upon further inspection, I found a small sheet of ice built up under the front section of the ice bin in between the ice bin and chute. Also found evidence of water leakage from the ice maker on the fascia and water under the ice bin door near the door shelf under the ice bin. I contacted techline and spoke to Nruce and advised of my findings. Bruce has me test the dual valve at the valve going to the ice maker. I tested and got 2oz of water. Bruce advised that I should get 1.6oz-2oz of water. Bruce recommended replacing the chute, ice bin door, and ice dispenser door and provided file #7728830530. I am ordering the ice bin door, dispenser door assembly, ice chute and ice maker fascia. Office to schedule return service; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10837274 (plate) and 1 W11171728 (door-ice) and 1 WPW10553630 (escutcheon) and 1 WPW10577864 (door-ice)"

Near Rockport St, Georgetown, TX 78633
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for fridge not cooling in the fresh food section. I inspected the unit and work area. I did a temp check on the freezer and found it at 3 degrees where the customer had it set to. I tested the fans and damper door, they both are working. I gained access to the thermistor and checked resistance, I found the resistance reflecting it was around 30 degrees when it was room temperature. I checked the replacement thermistor 12002355 and found it out of range for room temperature also. I tested thermistors kit w10316760 and found it with in range for room temperature. I installed the working thermistor. I powered the unit on and found the damper door opening on its own to cool and cold are coming from the vent. Unit is operating as designed. Job complete."

Near Timberside Dr, Austin, TX 78727
Brandon C.

Brandon C.

COOKTOP JENN-AIR C202 "Arrived on site to replace broken elements and receptacles, after replacing, unit tested good."

Near Rocky Rd, Blanco, TX 78606
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Arrived on site for refrigerator not cooling properly and making a knocking noise upon arrival I put the unit to a diagnostic test and ran test six and was able to verify that the damper motor had once again go bad all right go to the customer I was able to retest the new damper motor and the unit and found that the fresh fruit section was now getting to tip also when I was there and at first arrived on site I had checked the temperatures in the freezer as well I found that they were at 4.2° and holding just fine. Unit is now functioning as designed call complete

Near Co Rd 226, Florence, TX 76527
Paul R.

Paul R.

MICROWAVE WHIRLPOOL KEMC308KSS03 Arrived onsite for a microwave/oven combo that’s giving a door message when the microwave is used. I verified the message. Ms stated another company stated the fuses and switches were good. I checked for voltage at the control from the L1 circuit from the filter board and had 0VAC. I found the bus fuse open and the ceramic fuse broken. I had voltage at the primary interlock switch and the switch was working as designed. I found no signs of a short or what could have cause the fuses to blow. I explained to ms that the issue could have been the ceramic fuse or it could be something else but until the fuses were replaced we could not tell. I replaced the fuses and tested the unit. As soon as the circuit breaker was turned on the main control popped and the panel went dead. I found the fuses still good but the control would need to be replaced.

Near Ronwood Dr, Austin, TX 78750
Kayman B.

Kayman B.

DISHWASHER MAYTAG MDB4949SHZ0 Arrived onsite for dishwasher door not closing upon inspection I found the hinges were not set on the hinges correctly causing the door to hit against the tub. I corrected the hinges and was able to get the door to clear the tub but it still would not latch. I replaced the latch but the problem remained I noticed the lower rack pressing up against the door when trying to close after investigating I found the tub was dented inward and creased in places causing the mis alignment of the door and making the lower rack be pushed outward . I spoke with rich at techline and he recommended replacing the tub.

Near Amaryllis Ave, Cedar Park, TX 78613
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL KMBS104ESS03 Arrived on site to install previously diagnosed display control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Gresham St, Smithville, TX 78957
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL WFW87HEDW0 "Arrived onsite for washer not draining. Ran diagnostics and found F9E1 long drain, F8E3 overflow condition. Checked drain hose, cleaned drain pump and Tested unit in auto cycle- all passed. Conditions were most likely caused by over sudsing. Consulted customer on amount of detergent use. No leaks present at this time. Job complete."

Near Tower Dr, Austin, TX 78703
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to inspect microwave turntable not operating. Upon further inspection, I turned the unit on and the turntable failed to turn, but the unit is heating. I tested ohms to the TT motor and got 2.75ohms which is within range. I tested voltage to the TT motor and got 123V. I removed and replaced the motor and retested and unit is operating as designed. I advised the customer of my findings and repairs. Job completed."

Near Hawkes Cove, Leander, TX 78641
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to diagnose a dishwasher with an upper rack that will not stay in position. Found right side adjuster broken. Adjuster kit will need to be installed to complete repairs. ; ordrng 1 W10712395 (adjuster)

Near Arrowood Pl, Round Rock, TX 78665
Paul R.

Paul R.

REFRIGERATOR IKEA IX7DDEXGZ000 Arrived onsite for a refrigerator with the lights strobing in the RC. I found half the lights on the RC module strobing with 123VAC to the module. The prescreened module was a different part number. The module needs to be replaced. Ordering W11125428 RC LED module. Office to RS. Part is only at the plant.; ordrng 1 W11125428 (cntrl-elec)

Near Spring Lake Dr, Austin, TX 78750
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBFS25EWMS8 "Arrived on site for customer complaint of unit having frost in freezer, found duck bill/defrost drain line clogged, I removed clog and instructed customer to defrost unit for 48 hours,

Near Rogers Creek Rd, Blanco, TX 78606
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect refrigerator freezer ice maker. Upon further inspection, the customer advised that the ice maker in the FC section wasn’t making ice. I got access to the ice maker and found the arm down. I pressed the door switch closed and the IM did not harvest. I removed the motor cover and while doing such, I bumped the arm and found it not mounted correctly. When I remounted it, I found the ice maker was in the off position. Placed the arm down and the ice maker began to harvest and dispensed water into the tray. It appears that something hit the ice maker arm in the off position causing it to come unattached from the IM while in the off position. No water leaks observed during service, job completed."

Near Canadian Cove, Leander, TX 78641
Matthew  Z.

Matthew Z.

DRYER WHIRLPOOL WED49STBW1 "Arrived onsite for dryer making loud noise. Tested unit and could not duplicate issue. Pulled panel and lid, no issues found. Heating components are working."

Near Conann Ct, Austin, TX 78753
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site for no ice and not dispensing. Found broken wires at bottom of door hinge diagnosed unit will need a new freezer door. ; ordrng 1 NEEDAUTHO (NEED AUTHO) and 1 LW10744163 ( DOOR FREEZER), states that autho needed"

Near Vale St, Rollingwood, TX 78746
Tyler  G.

Tyler G.

FREEZER WHIRLPOOL WRV986FDEM01 Arrived on site for refrigerator not cooling properly. Upon arrival I Was able to verify that the two evaporator fans as well as condenser fan and compressor are all functioning as needed in the freezer temp was a -2 and the Fresh food section was at 35 Degrees. I did however find that on the back of the unit near the compressor the low side line was freezing over and I disassembled and found that the freezer was having a defrost issue within the main harness assembly I went ahead and replace the main harness eval possibly in the freezer as well as the front you lie panel control once I did I was able to retest unit verify that everything was functioning as designed and inform customer that it will take a few hours for the unit to stabilize. call complete

Near Woodland Bend Rd, Salado, TX 76571
David S.

David S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for dishwasher leaking. I inspected the unit and work area., I gained access to under the dishwasher. I ran a diagnostics cycle and monitored for any leaks. I found none under the dishwasher, but I found water dripping from the door. I opened the door and found the vent full of water. I inspected the spray arms and found debris in the spray arms causing improper spray action. I am ordering the lower and upper arm to complete the repair. ; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm LOWER)"

Near Antioch Ave, Pflugerville, TX 78660
Tommy O.

Tommy O.

WASHER WHIRLPOOL WTW8500DC0 Arrived onsite for not responding. Upon arrival found error code F2 E1 and found uI hard to respond. Replaced console test all tested good. Job Completed.

Near Briarwick Dr, Austin, TX 78729
Jonathan  S.

Jonathan S.

REFRIGERATOR GE PFSS5NFZCSS Arrived on site for refrigerator ice maker filling ice maker bin and not ice maker. Inspected ice maker and found fill cup missing from ice maker. Will need to replace fill cup. ordrng 1 WR29X10092 (cup fill im)

Near Wildwood Dr, Georgetown, TX 78633
David S.

David S.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for oven not turning off with timer. I inspected the unit and work area. I found the unit not connected to WiFi. I tested the unit and found the oven not turning off when being called for. I gained access to the controls and found the UI not properly connected to the appliance manager. I removed the UI and reseated all the connections properly. I powered the unit on and found the oven operating as designed. I got the customers unit reconnected to WiFi. I spoke to the customer about the ovens operation. Job complete.

Near Ayinger Ln, Austin, TX 78728
Jacob S.

Jacob S.

REFRIGERATOR MAYTAG MFC2062FEZ03 "Arrived onsite for unit leaking water from the filter head and unit is not cooling. Tested unit. Found that fan in the freezer is not working. Could not test water, water was not hooked up, when attempted to hook up hose, water was still spilling from valve from the wall. Let customer know to get valve from the wall fixed. took pic in quick pic. .; ordrng 1 13062901 (motor-evap) and 1 W11308018 (HEAD WATER FILTER)"

Near Mifflin Kenedy Terrace, Austin, TX 78749
Al R.

Al R.

OVEN WHIRLPOOL WFE525S0HB1 Arrived on site and inspected range not heating in oven.Disassembled and checked voltage (240/120/120) also check continuity on both bake and broil elements and both check good.Determined the control is the issue.Control was not available in time for service call and is a psp item.Ordering W11256088 control (black).Office to reschedule the customer due to parts availability; ordrng 1 W11256088 (CONTROL - MAIN - BLACK)

Near Conchillos Dr, Georgetown, TX 78626
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for fridge water dispenser having low pressure. I inspected the unit and work area. I removed the filter and put in a bypass, I found the water pressure good after the bypass was installed. I inspected all the lines and the inlet valves. I tested the ice maker and the compressor evap fan. Everything tested good.I installed the new filter, and found the water pressure to be good. I ran two gallons through the filter to flush it out. Job complete. No water leaks detected."

Near Burnet Rd, Austin, TX 78758
Tommy O.

Tommy O.

DISHWASHER AMANA ADB1400AGS1 "Arrived onsite for dishwasher not drying. Upon arrival customer stated there was no heat. Put unit into diagnostics found no error codes, ran through diagnostics test. All tested good heating element working as designed, found rinse aid was low, spoke with customer about using rinse aid and using hight temp and heated dry. Job Completed."

Near Bent Tree Loop, Round Rock, TX 78681
Matthew  Z.

Matthew Z.

OVEN WHIRLPOOL MGR8775AS1 "Arrived onsite for oven not turning on. Tested unit and found that igniter was sparking but would not sense flame and would shut gas off. New igniter needed. Installed new igniter and unit functioned, but when cover was replaced it would not allow igniter to function. Possible shorting to the burner baffle. Inspected baffle and was significantly bowed. Notified customer that both the baffle and flame diffuser may need to be replaced. Need to order baffle and diffuser. ; ordrng 1 3601P356 (BAFFLE BAKE BURNER ) and 1 W10323077 (baffl-brnr)"

Near Dagon Dr, Austin, TX 78754
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived onsite for refrigerator loosing cool in both sections and making loud noise. Upon inspection and a conversation with the customer I found the unit had returned to normal cooling but they had experienced a power outage briefly in the past couple of weeks. I inspected the FC and found some frost build up on the evaporator cover. I accessed the evaporator and found a small melted block of ice sitting under the evap fan which would cause the loud noise. I steamed and tested the drain pan to make sure there were no obstructions. I successfully put the unit into defrost. also tested the RC and FC thermistors and they both passed. With the drain clear and the evaporator showing a good frost pattern I determined that due to the power outage it must have interrupted the defrost cycle and allowed frost to build up then returned to normal function. Unit is working as designed at this time and no leaks detected during time of service. Job complete.

Near Brighton Bend Ln, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER WHIRLPOOL WTW7040DW0 "Arrived on site to inspect washer tearing clothing. Upon further inspection, the customer provided some towels and other items that were torn and had threads pulled out. Using a microfiber cloth, I rubbed it along the basket to see if there were any burrs in the metal and I found none. I found damage to the washplate where it appears something large was dropped on it or was damaged during repairs from previous service company. Also found a place in the washplate where it had been gouged with a sharp object creating a sharp point. I showed the customer my findings. I removed and replaced the washplate and tested. Unit is operating as designed, job completed."

Near Falcon Oaks Dr, Leander, TX 78641
Andy  B.

Andy B.

WASHER WHIRLPOOL MVWB835DW4 Arrived on site for washer water dripping into tub. Tested and inspected unit and found failed water valve housing. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Bergamont Dr, Pflugerville, TX 78660
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRX735SDBM "Arrived onsite for refrigerator frosting over. Tested unit found unit evap not going into defrost, unit will need thermistors cover and thermistor, as well as control and UI and bimetal. Office to reschedule needs authorization.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10316760 (THERMISTOR FC) and 1 WP67003924 (THERMISTOR COVER) and 1 WPW10226427 (CONTROL )"

Near Casitas Dr, Austin, TX 78717
Brandon C.

Brandon C.

WASHER WHIRLPOOL MVWC465HW2 "Arrived on site for customer complaint of unit not washing, found failed cam, I replaced cam, unit tested good."

Near Sleepy Hollow, Blanco, TX 78606
Scott  M.

Scott M.

OVEN WHIRLPOOL KODE507ESS04 Arrived on site for dead oven . Found thermal fuse blown . Ordering fuse . Please call to set return .; ordrng 1 W10782120 (fuse-thrml)

Near Riva Ridge Rd, Austin, TX 78746
Kayman B.

Kayman B.

ICE MACHINE KITCHENAID KUIX535HBS00 "Arrived onsite for ice maker. Customer advised they are getting a replace,ent and no service needed at this time. Job complete."

Near Limestone Creek Rd, Georgetown, TX 78628
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for the washer not working properly. During testing found that the pressure switch was not working properly. Replaced main control and calibrated washer and washer tested good. No leaks detected complete

Near Hummingbird Way, Martindale, TX 78655
David S.

David S.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to install previous diagnosed parts. I replaced the console, control, insulation, and the burner caps. I found the burner cap for the left rear was not the correct one. I am ordering a new LR burner cap W10183369. I am unable to test the unit, as the correct fitting is not installed at the wall to attach the range gas line. Unit was left unplugged ; ordrng 1 W10183369 (burner cap LR)"

Near Elsinore Ln, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to test unit for unit not washing, test unit found sump and motor not working, advised customer of the sump and motor order delay

Near Blossom Valley Stream, Buda, TX 78610
James C.

James C.

MICROWAVE WHIRLPOOL WOC95EC0AS04 Arrived on site and found inner glass pack has shattered. Disassembled door and vacuumed glass from inside door. Reassembled and tested operation. Unit tests good. Job complete

Near Simbrah Dr, Cedar Park, TX 78613
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW75HEFW0 Arrived onsite for unit locked and stuck in drain mode. Tested unit. Found that level switch was no good. Replaced level switch. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Sam Carter Dr, Austin, TX 78736
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHB02 "Arrived on site for refrigerator ice bin getting stuck. Inspected unit and work area. Removed ice bin and cycled. Found no over filling from ice maker. Cycled ice maker and monitored, found ice maker working as designed. Found lever on ice bin not functioning. Installed new ice bin. Squared unit by adjusting feet. All tested good, no water leaks detected."

Near Doe Run, Georgetown, TX 78628
Paul R.

Paul R.

OVEN WHIRLPOOL WOC54EC0AS04 Arrived onsite for a microwave/oven to replace the previous diagnosed parts. I replaced the broken door linkage and installed the new door. I tested the unit and all is working as designed.

Near Lavon Bend, Austin, TX 78717
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site for freezer building up frost on left hand site . Found rails sticking periodically. Ordering rails and rtv . AUTHO . No water leaks detected at time of service . Call to set return ; ordrng 1 AUTHO and 1 TUBEOFWHITESILICONE and 1 W10625067 (bracket) and 1 W10625068 (bracket)

Near Balcones Woods Dr, Austin, TX 78759
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KEMS308GBL2 "Arrived on site for customer complaint of unit not heating, found left side door switch no activating, I twisted the door, unit tested good.

Near Parkside Rd, The Hills, TX 78738
Matthew  Z.

Matthew Z.

WASHER MAYTAG MVWB835DW4 "Arrived onsite for washer not draining. Only stored error code was F2E1 UI stuck button. No water was in the tub. Put unit in auto test 51- all passed. Drain pump is functioning. Called tech line, recommended adjusting drain hose to avoid drain sensor error and to consult with customer on load. SR#7728824017. Job complete."

Near Dessau Rd, Austin, TX 78754
Kayman B.

Kayman B.

WASHER MAYTAG MHW6630HW0 Arrived onsite for washer not draining. Upon inspection and a brief conversation with the customer I found that the unit will stop mid cycle on certain loads and stuff comes out sopping wet. I ran a quick diagnostics test and all functions passed I spoke with techline and they recommended replacing the ACU. I replaced the ACU and tested unit. Unit is working as designed at this time and no leaks were detected during time of service. Advised customer to monitor system and let us know if there anymore issues. Job complete. SR#7728827252

Near Nelson Ranch Rd, Cedar Park, TX 78613
Brandon C.

Brandon C.

COOKTOP KITCHENAID KCGC558JSS00 "Arrived on site for customer complaint of knobs not being perfectly centered with off symbol, there is some wiggle with the burner knobs, this is normal, see attached picture. Unit tested good. Working as designed."

Near Colca Cove, Lakeway, TX 78738
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher not heating properly. Tested and inspected unit and found all operations are normal. Spoke with customer on use and care and practice for best performance. No water leaks present at time of service.

Near Raven Caw Pass, Pflugerville, TX 78660
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for gasket to unit ripped. looked at gasket. Gasket was ripped. Replaced gasket. No issues at this time. Job complete

Near Andes Peak Trail, Austin, TX 78747
Tyler  G.

Tyler G.

RANGE WHIRLPOOL WFE505W0HB2 Arrived on site for range not allowing dual burner to adjust temp setting. Upon arrival I comfirmed front left dual burner would stay on high setting no matter where the dial was set to. I replaced infinite switch and retested burner. Unit not allowing for temp adjustment and full functionality of dual burner. Call complete

Near Wincliff Cove, Jarrell, TX 76537
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDTM404KPS0 "Arrived on site to test unit for dishwasher not draining, test unit and found bend in drain line due to where the hose was ran during construction, advice customer to contact building to rerun the dishwasher hose, job complete."

Near Encanto Pl, Austin, TX 78737
Chase S.

Chase S.

MICROWAVE KITCHENAID KMHS120ESS0 "Arrived on site to repair microwave for no heat issue. Repalced failed high voltage components-magnetron , diode and capacitor. Reinstalled and tested unit. All checks good. Job complete.

Near Ayinger Ln, Austin, TX 78728
Jonathan  S.

Jonathan S.

REFRIGERATOR GE GSH25ISXL "Arrived on site for refrigerator not cooling. Inspected unit and work area. Found unit at ambient temperature. Gained access to compressor and tested voltage at inverter board and found no voltage. Jumped circuit at control and tested voltage to inverter and found 120 volts. Found compressor not running. Tested compressor electrical windings and found within range. Found failed control and inverter.

Near King Rea, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site for bottom RC drawer sticking in place. Inspected unit and work area. Inspected RC frost pattern and found perfect pattern. Found shelf that drawer glides on not in correct position . Corrected shelf and tested drawer operation. Found work properly. Had customer test drawer as well and customer is happy with repair. All tested good, no water leaks detected."

Near Hanging Star Ln, Georgetown, TX 78633
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived onsite for unit not cooling/freezing. looked at unit. Found that unit has a sealed system issue. Submitted sealed system check list. Need authorization for service to unit. Ordered parts. Rescheduled with customer. ; ordrng 1 W10843121 (filter dryer) and 1 W11092625 (compressor)

Near Woodhue Dr, Austin, TX 78745
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to inspect moisture building up inside microwave door. Upon further inspection, I found the unit door clear. Customer provided photos of the issue which showed condensation built up in between the door glass, on the outer side of the inner door glass and moisture on the cabinets above. I removed the vent cover in the cabinets above the unit and found the damper not fully seated and not able to open/close fully. I adjusted and corrected the damper and tested. Unit is operating as designed. I retapped the vent cover so that airflow is minimal goIng to the vents at the front of the unit and sealed off the air gaps in the vent cover. Tested unit and airflow is good. Job completed."

Near Michaelis Dr, Leander, TX 78641
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 Arrived onsite for refrigerator lights dead. Upon arrival found freezer light was bad replaced light. Checked unit all tested good. Job Completed.

Near Cortina Ln, Round Rock, TX 78681
Kayman B.

Kayman B.

WASHER FRIGIDAIRE FAFS4272LW0 "Arrived onsite for washer that won’t advance through cycles and showing a door latch error. Upon inspection I found the door sagging causing it to hit against the latch port. You have to lift up slightly to correctly engage the door. I put the unit into diagnostics and found that with every function I tried to test it showed a door error and would not let me advance through diagnostics I am ordering a hinge Hinge (134550800 ) lock (131763256 ) and motor control (134618213) also ordering water valve housing (134964020). ; ordrng 1 131763256 (LATCH ASSY ) and 1 134550800 (hinge,door) and 1 134618213 (control board) and 1 134964020 (housing)"

Near Twin Branch Dr, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED5620HW1 Arrived on site for a dryer that would not turn on due to steam entering in the consul. Inspected unit and work area. Checked gasket and found lint buildup around the gasket on the door. Removed lint off of gasket and tested unit in a timed heat cycle. Unit heated and tumbled and I did not detect any steam or heat coming from the door. I spoke to trade care team and spoke to Karen.Unit is working as designed. Call complete.

Near W Wall St, Hewitt, TX 76643
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL GS6NBEXRB02 Arrrived onsite for a refrigerator that is still not cooling. Inspected unit and work area. Found evaporator fan not running and frost build up around the top of the evaporator. I asked the customer if they had removed the evaporator cover when they defrosted the unit. They advised they had as had to move some stuff to get all of the ice build up out. Noticed evaporator harness not plugged into wall. Reattached harness and evaporator fan turned on. Tested several components and found them all within range. Unit is working as designed. Call complete.

Near Lonesome Oak Drive, Temple, TX 76502
Jonathan M.

Jonathan M.

REFRIGERATOR LG LSXS26386S/03 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced thermistor and tested unit. Unit began cooling is working as designed. Call complete.

Near Old 81, Troy, TX 76579
Al R.

Al R.

REFRIGERATOR MAYTAG MSC21C6MFZ00 "Arrived on site and inspected icemaker not working on a side by side refrigerator.Confirmed and disassembled the unit and inspected the wiring and found the black wire was broken and not allowing the ice maker to cycle properly.Spliced and connected the wire, reassembled and unit now operating properly.No leaks detected at time of service.Job complete"

Near Shiner Ln, Georgetown, TX 78626
Tyler  G.

Tyler G.

OVEN JENN-AIR JJW8430DDS "Arrived on site for double wall oven with over heating issue in upper oven. Upon arrival I found the unit has an error code “1D11”, indicating the oven was reaching over 650° when in use. During he preheat test of both upper and lower oven, the lower oven never had any issues or signs of failures. Unit heated to 350 within allotted preheat time using its lower bake element. The upper oven however never would send power to the upper ovens bake element. Instead it heated the broil on the entire cycle (never shutting off) and reached a 456° temp near the end of the pre-heat cycle even though it was set to 350. We will need to return with a new ACU, oven sensor and tod sensor. Office to reschedule due to part authorization needed.cut out deminsionsHeight 50 inchesWidth 28 3/8 inchesDepth 24 5/8 inches; ordrng 1 74008265 (thermostat) and 1 W10334214 (CONTROL)"

Near Valley Mist Dr, Temple, TX 76502
Tyler  G.

Tyler G.

DISHWASHER JENN-AIR JDB4000AWS "Arrived on site for dishwasher or cleaning dishes. Upon arrival I checked interior for any signs of residue, debris, or discoloration. I found that both racks were starting to rust severely. Customers stated the unit would leave a brown/reddish granular residue on dishes after each run time. The unit has hard water deposits lining the door gasket pretty heavily, the rust from racks has been mixing with the with hard water deposits and being redistributed through entirety of units cavity. During tests cycle I could not get any leaks underneath unit but door gasket is not sealing properly. Office to reschedule once availability of parts is known.; ordrng 1 UNKNOWN (LOWER RACK) and 1 UNKNOWN (UPPER RACK) and 1 UNKNOWN (DOOR SEAL GASKET)"

Near Valley Mist Dr, Temple, TX 76502
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4850HW0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace motor and blower wheel and tested unit. Unit still would not start. Spoke to SW and was advised to just bring back all the parts we had last time. Ordering parts

Near Jeran St, Waco, TX 76711
Noah D.

Noah D.

WASHER MAYTAG MVW7230HC0 "Arrived on site to inspect washer for unbalanced spinning, upon inspection found the washer, loaded, spun with no wobble or hitting sides, customer only has issue with large blankets, instructed customer to even out loads. Complete"

Near N Kowald Ln, New Braunfels, TX 78130
Noah D.

Noah D.

WASHER GE GTW60ASJ7WW "Arrived on site to inspect washer for not spinning. Upon inspection found the lid lock flashing when trying to operate, replaced lid lock and tested. No issues found. Complete"

Near Allemania Dr, New Braunfels, TX 78132
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Arrived on job for complaints of no light in freezer and not making ice. Found module fro freezer not working, icemaker past test in diagnostics but not filling with water. Also bucket cracked and not releasing. Will need tube heater and bucket. the freezer light.; ordrng 1 W10911314 (ice-contnr) and 1 W11366500 (FILL TUBE HEATER )"

Near Morning Cloud St, Lakeway, TX 78734
Noah D.

Noah D.

DISHWASHER IKEA IDT930SAGX0 "Arrived on site to inspect dishwasher for not drying correctly. Upon inspection found all functions of element and dishwasher working correctly. I spoke in length about how drying times vary from dishwasher, created heat and allowed customer to see. if they had any more issues they can speak with whirlpool support. Complete"

Near Patio Dr, New Braunfels, TX 78130
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE505W0JS0 "Arrived on site for range keeps tripping breaker . Checked elements top and oven ,terminal block. All checked normal . Unit is plugged into fire alarm box that’s then plugged into outlet . Called tech line . They recommend replacing box or doing away with it all together . Sr 7728817869I also recommend having an electrician look at breaker and outlet . Job complete ."

Near Crainway Dr, Austin, TX 78724
Andy  B.

Andy B.

OVEN WHIRLPOOL WFE510S0HS1 Arrived on site for range error code. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Robert Wagner Bend, Manor, TX 78653
James C.

James C.

OVEN KITCHENAID KDRS483VSS00 Arrived on site and installed new hinges. Tested operation and found unit working properly and heating to set temperatures. Job complete

Near Apache Tears, Horseshoe Bay, TX 78657
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site to test unit for unit still leaking, test unit, found broken tube feed, broken tube feed causing water to be pushed to the front causing a leak, replaced tube feed, test unit, unit working correctly, no leaks at this time, job complete."

Near Nordham Dr, Austin, TX 78745
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSRB25QFBL00 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found failed start device on compressor. Used spare start device from stock on van. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Wild Plum Cir, Georgetown, TX 78633
Richard P.

Richard P.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for the washer leaking water. Replaced dispenser and adjusted the legs. Washer tested good but issue was not resolved. Found that there is a slight lie AI coming from from the door bellow. Will need to replace it. Ordering parts and office to schedule ; ordrng 1 W11314648 (bellow)

Near Guadalupe St, Austin, TX 78701
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4850HW "Arrived on site and inspected dryer and found it is heating properly but there is no airflow. Took picture of airflow meter, showed apartment maintenance that the vent to the exterior will need to be corrected before dryer is operated again. Confirmed dryer is heating properly

Near Alderman Dr., Austin, TX 78747
Lou S.

Lou S.

RANGE WHIRLPOOL WFG540H0ES1 "Arrived on site to inspect range cooktop burner not igniting. Upon further inspection, the customer advised the front left burner doesn’t always ignite. I tested the burners and the front left took too long to ignite. The others operate as designed. The burner head was replaced approximately 3 months ago and was not clogged. The harness to the ignitor is good, but I found old spillage in between the burner head and cooktop. Contacted techline and spoke to Leon and advised of my findings and previous repairs. Leon didn’t have a recommendation for repairs and provided file #7728813147. I removed and replaced the burner head and cleaned the cooktop where the head sits. Tested the burner and it continued to fail. I found that the burner head does not sit flush with the cooktop and could be causing a grounding issue. I am ordering the cooktop (black), orifice holder, burner head, caps, screws and CNOTE-LSO and office to schedule return service due to parts being

Near Clear Fork Loop, Liberty Hill, TX 78642
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFE515S0JS0 Arrived onsite for door to unit not shutting properly. Tested unit. Upon inspection of the door. Found that right hinge was damaged. Replaced hinge. Tested unit. Unit test good. No issues at this time. Job complete

Near San Antonio St, Austin, TX 78705
Noah D.

Noah D.

WASHER MAYTAG MVWB835DW0 "Arrived on site to inspect washer for not draining, upon inspection found the drain pump not starting intermittently, replaced pump and found no change, control tested fine. Ordering harness. Office to reschedule ; ordrng 1 W10631220 (HARNESS)"

Near Signal Hill, Seguin, TX 78155
Noah D.

Noah D.

ICE MACHINE KITCHENAID KRMF706ESS

Near Canyon Lake, TX 78132
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for oven combo microwave not working. Inspected unit and work area. Tested door operation and found right door switch intermittently engaging. Inspected inner door and switch. Will need to replace inner door and possibly the right door hinge. ; ordrng 1 W10687342 (INNER DOOR) and 1 W10687342 (DOOR HINGE) and 1 W11033422 (NTERLOCK)

Near Cypress Springs Way, Georgetown, TX 78633
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator ice maker not making ice intermittently and getting crushed mixed with cube ice. During testing found that the ice maker did go through a full cycle and filled with water. Temperature checked good and ice box fan checked good and ice box thermistor checked good. Will need to replace ice container and solenoid for crushed ice mixed with cube ice and need to replace ice maker for intermittent issue and UI. Ordering ice maker and office to schedule ; ordrng 1 WPW10300024 (icemaker)

Near Barnsley Dr, Austin, TX 78745
Matthew  Z.

Matthew Z.

DRYER WHIRLPOOL WED4950HW0 "Arrived onsite for dryer not drying. Tested unit and found cutoff open. Element and thermal fuse test fine.

Near W Longspur Blvd, Austin, TX 78753
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on job to replace console previously diagnosed. After replacement test operation.

Near Emery Oak Ct, San Marcos, TX 78666
Kevin B.

Kevin B.

COOKTOP KITCHENAID KICU509XBL Arrived on site and inspected cooktop and found no power showing on display. Replaced module and display per previous technician diagnosis. After replacement sent video to CS of cooktop operating properly after repair. 7728816120

Near Skyline Dr, West Lake Hills, TX 78746
Jimmy J.

Jimmy J.

DRYER MAYTAG MED7230HW0 Arrived on site for F1E1 error code. Ran diagnostics and cleared error code. No other codes came up. Checked wire cord to terminal block and all connectors are secure. Checked wires to heating element and ACU. They were all connected. All checked good. Tested motor and checked out good. Ordered a new control. ; ordrng 1 W11406679 (CONSOLE CHROME )

Near Copper Creek Dr, Austin, TX 78729
Jimmy J.

Jimmy J.

WASHER MAYTAG MVWC415EW1 Arrived on site for washer not powering on. Ran diagnostics and all systems are good. Found strike in door was damaged due to spring not keeping it in the down position.

Near Pecan St, Austin, TX 78727
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for customer complaint of unit not washing, found error codes 4-3 7-1, found wash motor/sump needs replacing, ordering sump. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE )"

Near Canyon View Rd, Dripping Springs, TX 78620
Robert J.

Robert J.

OVEN WHIRLPOOL KODE500ESS04 Arrived on job for complaints of not heating upper oven. Found relay on Appliance manager not working. Replaced manager and test.

Near Dally Ct, Dripping Springs, TX 78620
Scott  M.

Scott M.

OVEN WHIRLPOOL WFC310S0EB3 "Arrived on site for oven not hearing . Checked voltage at terminal block ,checked elements ,checked thermal fuse . Found no voltage at elements during bake cycle . Replaced main control . Ran pre het and unit is heating . Job complete ."

Near Attra St, Austin, TX 78723
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH53521HW2 Arrived on site for microwave light not working. Tested voltage to light and found none. Removed failed control and installed new. Tested operation. All tested good.

Near Briarcrest Dr, Georgetown, TX 78628
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site for a dryer that’s not heating. Inspected unit and work area. Tested voltage going to the terminal block and found 120 V going from L1 to neutral and L2 to neutral, but 0 V going from L1 to L2. I advise the customer that the issue is with his electrical. Advised him to have an electrician fix his breaker or his outlet. Call complete."

Near Baylor Ave, Waco, TX 76706
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Arrived on site for no cool. Evaporator fan not running,checked voltage good voltage at harness reading 120vac diagnosed a defective fan motor,installed a new fan motor powered unit on fan running,checked air flow to fresh food good.

Near Muse Ln, Austin, TX 78702
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site to inspect no cool refrigerator. Upon further inspection, I found the unit unplugged. I plugged the unit in and could hear the start device popping. I pulled the unit on using my floor protector and tested amp draw at the compressor. I found it showing 4.81amps. Removed the start device and installed a tester device and nothing changed. The compressor and start device both were extremely hot. I advised the customer of my findings. I am ordering a sealed system repair consisting of the compressor, access valve, drier, evaporator, CNOTE-2HR JOB AND CNOTE-AUTHORIZATION. Unit was left unplugged for safety. No water leaks observed during service. ; ordrng 1 CNOTE (2HR JOB) and 1 CNOTE (AUTHORIZATION ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10313899 (evaporator)"

Near Little George Dr, Leander, TX 78641
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for refrigerator not dispensing water or ice. Upon inspection I found that when either pad was pushed I got no response from the ice motor to dispense and no sound from the water valve. I replaced the control to try to remedy this. The issue still remained. I removed the ice bin and the motor worked. I found some of the ice in the back of then bin had formed into a block. I dumped the ice and replaced the bin. The ice motor worked as designed and the water dispenser also works now. Job complete.

Near Logan Ridge Dr, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site for no cool. Powered unit on no frost pattern on evaporator,pierced low side pressure reading -20 powered unit on off,found hissing noise from suction line entering exiting liner,removed foam around tube found a break in the suction line inside of the cabinet.

Near San Antonio St, Austin, TX 78705
Matthew  Z.

Matthew Z.

WASHER AMANA NTW4516FW2 Arrived onsite for washer not filling with water. Tested unit and found water to unit was restricted. Replaced valve and retested unit. Ran auto diagnostics test- all passed. Ran load with clothes and unit is functioning properly. No leaks present at this time. Job complete

Near Loma Vista Cir, Del Valle, TX 78617
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRT519SZDM06 "Arrived onsite for refrigerator ice maker leaking. After inspection found water tube too short to reach ice maker fill. Replaced with extension tube and corrected issue. Tested unit, filled to correct level and no leaks present. Job complete."

Near Ross Rd, Del Valle, TX 78617
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JS42PPDUDE01 "Arrived on site for customer complaint of lights not working, found failed module, I replaced module from TS W10908166"

Near Prosecco Pl, Austin, TX 78738
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW5000DW3 "Arrived onsite for unit not draining. Tested unit. Needed to replace control. Replaced control. Tested unit again. Upon further investigation, found that a wire running to the drain motor was ripped out. Took pic in quick pics. Ordered part. Rescheduled with customer.; ordrng 1 W11255099 (HARNESS )"

Near S 5th St, Austin, TX 78704
James C.

James C.

FREEZER WHIRLPOOL WZF34X16DW04 Arrived on site and tested operation. Found freezer at 25 degrees and evaporator frozen over. Tested defrost circuit and found to be good. Tested evaporator thermistor and found it to be registering 90 degrees while encased in ice. Installed new thermistor and instructed customer to allow unit to thaw for 24 hours with door open. Job complete

Near Ranch Rd 1431, Kingsland, TX 78639
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced evaporator harness and tested continuity through the heater. Found the heater had continuity. Plugged unit back in and unit began to cool. Unit is working as designed. Call complete.

Near Brannon Dr, Waco, TX 76710
Brandon C.

Brandon C.

WASHER MAYTAG MHW6630HC0 "Arrived on site for customer complaint of unit leaking from dispenser, found leak coming out the front of dispenser, ordering dispenser. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11437244 (DISPENSER )"

Near Rivalto Cir, Lakeway, TX 78734
Tyler  G.

Tyler G.

OVEN WHIRLPOOL WFG320M0BW2 "Arrived on site to repair previously diagnosed oven. Upon further inspection I was able to determine that the burner Ordered was correct and I went ahead and installed it and all the top burners are working as designed. I tested the oven for a gas leak but could not get any signs of a gas smell nor any visual confirmation of a base leak. However I did find that the oven gas valve is not suppling a constant state of gas to the oven. Also we will need to return with any anti tip bracket. .; ordrng 1 WP3801F656-51 (bracket) and 1 WP98014893 (valve-gas)"

Near Kim Ave, Copperas Cove, TX 76522
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to test unit for front panel damage, test unit found front panel damaged, replaced front panel, no damage at this time, job complete."

Near Eves Necklace Dr, Mustang Ridge, TX 78610
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 Arrived onsite for refrigerator no cool and to diagnose issue. I accessed the RC evaporator and found the drain pan badly cracked at the drain hole. Unit will need a RC drain pan for repair. WPL to R/S with customer. Job complete.

Near Drake Cove, Leander, TX 78641
Tommy O.

Tommy O.

DISHWASHER WHIRLPOOL WDT710PAYM3 "Arrived onsite for dishwasher not heating. Upon arrival found both heater and control had been damaged needed to replaced both.replaced both and tested unit. Let customer know they likely will want to clean unit with vinegar or dishwasher magic to get rid of smell. Job Completed.

Near St Frances Ct, Round Rock, TX 78665
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5200VQ2 Arrived on site to diagnose a washing machine that will not spin. Tested unit and found debris in pump preventing motor from turning. Removed debris and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed

Near Bridge St, Georgetown, TX 78626
Luis M.

Luis M.

REFRIGERATOR IKEA IX5BBEXDS01 "Arrived on site for water leaking. Found ice bin with solid block of ice,ice under icemaker assembly. Diagnosed fill tube not fully seated in fill cup causing water to leak during icemaker fill,cleared ice,installed fill tube correctly to fill cup ran icemaker through a cycle unit working as designed and no leaks"

Near Kennelwood Rd, Austin, TX 78703
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced hinge tube and door water valve and tested unit. Unit is working as designed. Call complete.

Near Woodland W Dr, Waco, TX 76712
Noah D.

Noah D.

WASHER MAYTAG MVWX655DW1 "Arrived on site to inspect washer for loud noises during operation, upon inspection found the gearcase making loud noises. Complete"

Near Ilka Switch, Seguin, TX 78155
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL KDTE104DSS0 "Arrived on site for customer complaint of unit not draining, found broken glass inside pump, I removed glass, unit tested good.

Near Tempranillo Way, Lakeway, TX 78738
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to install previously ordered parts.Opened the unit and determined the issues will continue to occur if the parts were installed.No parts installed.Unit photographed and photos submitted.Job complete

Near Mink Loop, Georgetown, TX 78626
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found defrost failure in RC evaporator. Per service pointer control and evaporator cover will both need to be replaced to complete repairs. Repairs are covered under S code in service pointer. Office will need to set a return appointment due to part availability. Homeowner is aware of defrost procedures and has signed defrost waiver.Scode (S27311); ordrng 1 W10889360 (cover-evap) and 1 W11333076 (CONTROL)

Near Belford St, Georgetown, TX 78628
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for heater not coming on at all . Ran diagnostics,got 7-1 error code . Heater is coming on at end of test . Checked and found heater curcit ohm out of range . Replaced control and sensor . Reran diagnostics,all checked normal . No water leaks detected at time of service . Job complete ."

Near Curtis Ave, Austin, TX 78722
Tyler  G.

Tyler G.

MICROWAVE MAYTAG MMV4205FZ-3 Arrived for microwave intermittently not functioning when door is opened or closed. Upon arrival I tested unit to verify if it still heated and unit functioned well. I did find that the inner door switch’s were not always connecting internally and allowing the main control to read that the door was opened. After installing the door switch’s I found unit no longer heated. We will need to order a new main control as well as ui panel. Due the heat from range underneath unit it has caused some of the plastic mounting brackets on ui panel to break not allowing for it to mount correctly to unit. The fuse on the noise filter also blow during repair and needs to be replaced. The main control is still not constantly registering the door is shut and will need to be replaced. Office to reschedule due to parts currently in availabile.; ordrng 1 W10138793 (fuse) and 1 W10771573 (brkt-cntrl) and 1 W11034209 (panl-cntrl) and 1 W11256464 (cntrl-elec)

Near Hill Rd, , TX 76539
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on job for complaints of no water or ice. Found single valve bad. Replaced valve and tested. No leaks detected at time of service.

Near Wynnpage Dr, Dripping Springs, TX 78620
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL KDTE334GPS0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control and placed in in-service diagnostics. Ran a diagnostics auto test and unit ran as designed. Ran unit through a normal cycle and unit did not fill. Play Stena back in the service diagnostics and found no storage area codes but unit would not fill in the auto test any further. I called tech line and spoke to Austin SR# 7728660155. He had me check several components again and advised to go ahead and replace the dispenser motor due to it seemingly almost being shorted and advised that it is possible the detergent motor killed off the control. He advised to replace both detergent motor and control one last time and if further issues persist, they would submit the unit into review. Ordering parts and will return on 9/18. ; ordrng 1 W10861000 (detergent dispenser) and 1 W11120155 (control-elect)"

Near Stone Briar Rd, Woodway, TX 76712
David  Z.

David Z.

MICROWAVE KITCHENAID KMBS104ESS03 "Arrived on site to diagnose squeaking turntable. Found motor making a squeaking noise. Replaced turntable motor. Did not add any lubricants at this time, just motor. Ran for 2 mins and all is working as designed. Call complete."

Near Sedona Dr, Austin, TX 78759
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFW6620HW0 "Arrived on site to install previous diagnosed part. Removed failed control and installed new. Found connector J17 not connected to control. Went ahead and installed new control. Performed diagnostics mode and ran automatic test cycle. Monitored operation. All tested good, no water leaks detected."

Near Crepe Myrtle Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFE500M4HS "Arrived on site for customer complaint of unit not heating properly, found unit was working as designed, this model is not digital and no way to calibrate."

Near Cowal Dr N, Briarcliff, TX 78669
James C.

James C.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and tested operation. Found unit not cooling. Ran compressor test and found compressor will start and build 10-20 psi on high side then shut off. Compressor will pulse on and off a couple times then build same pressure and cut off again. Compressor has failed and will need to be replaced again. Office to schedule for 2 hour SS repair. ; ordrng 1 CNOTE (2 HR SS) and 1 W11025999 (compressor)

Near Meadowlakes Dr, Meadowlakes, TX 78654
Kayman B.

Kayman B.

RANGE WHIRLPOOL WEG750H0HZ Arrived onsite for range with touch screen unresponsive. I found the unit was not connected to WiFi we tried connecting to WiFi for the update but it ended up causing the whole console to lock and allow no use. I replaced the console and the customer brought to my attention a hissing RF burner. I found the electrode not making good contact and the orifice obstructed. Ordering ORF holder(W10867780) ; ordrng 1 W10867780 (holder-orf)

Near Palmito Dr, Austin, TX 78717
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW3430DS01 "Arrived on site to test unit for unit not getting power, test unit found open thermal fuse, replaced thermal fuse, test unit, unit heating correctly, job complete."

Near E 37th St, Austin, TX 78705
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for a refrigerator to replace the previous diagnosed parts. I found compressor oil all in the bottom pan and under the compressor from the broken capped off line coming out of the service port on the compressor. I cleaned all of the oil up and replaced the compressor. I installed a UV drier and low side service tap on the compressor. I vacuumed the system and it held a 30psi vacuum. I charged the system oz’s of R134A. I found both the high and low side equalizing at 58psi. I tested the unit and both the high and low side went to 20psi and the compressor sounded like it was in a bind when it reached these pressures. I tried to remove the refrigerant but the complete charge would not come out. I tried isolating the condenser and yoder loop but while unsoldering the high side line at the compressor I found the remaining charge coming out. After getting the line removed from the compressor I removed the line from the 3 way valve to the dr

Near Jerusalem Dr, Round Rock, TX 78664
Paul R.

Paul R.

COOKTOP WHIRLPOOL WFC310S0ES3

Near Pfluger Farm Ln, Pflugerville, TX 78660
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WOC54EC0HS02 Arrived onsite for microwave with door that won’t shut all the way. Upon inspection I found the door intermittently not making full contact with the right side interlock. I was able to manipulate the MW door to favor the right side a bit and the light will turn off. I explained to the customer to shut the door with a little more force to engage that interlock. In the event of a call back please send interlock right side. Job complete.

Near Cascata Way, Liberty Hill, TX 78642
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site to replace previously ordered parts for refrigerator. Upon inspecting unit found no evidence of air leaks in the unit. Replaced icemaker to prevent double fill issue. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Rieger Rd, Coupland, TX 78615
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect refrigerator freezer light not working. Upon further inspection, I found the FC light not working when the door was open. Checked all RC lights and they were operating as designed. I removed and replaced the FC light and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Kersey Dr, Leander, TX 78641
Kevin B.