Local Reviews

Appliance Express Rated 4.9 out of 5 stars based on 4455 customer reviews

Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for panel not working correctly and door falling. Found broken pad will order new pads WP8268961 x2. Reschedule for wednesday. ; ordrng 2 WP8268961 (PADS )s

Near Scenic Bluff Dr, Austin, TX 78733
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of loud noises coming from top load washer. Found gearcase grinding and washplate tines stripper.Gearcase has been SCODE from Whirlpool. Removed and replaced gearcase and installed new replacement. Installed new washplate. Reassembled and tested unit. Found motor will not spin basket. Unit will also need new motor W11026785. Motor is covered under manufacturer 10 year warranty. R/S for Thursday 3/7. ; ordrng 1 W11026785 (motor-drve)"

Near McGregor Park Rd, Temple, TX 76502
Brandon C.

Brandon C.

DRYER MAYTAG MEDB835DC4 "Arrived on site for customer complaint of check lint screen light being on, I instructed customer to open and close door before they start the cycle to clear the lint screen light"

Near Georgia Landing Cove, Austin, TX 78746
Steve C.

Steve C.

REFRIGERATOR GE GSH25JSDDSS Arrived on site for the unit will not dispense water or make ice. Tested the unit and found the water filter is not inserted all the way in. Secure the water filter and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Walnut Canyon Blvd, Pflugerville, TX 78660
Arthur B.

Arthur B.

RANGE MAYTAG MGT8775XS01 Arrived onsite for customer complaint of freestanding gas range leaking gas on cooktop portion. Used leak detector and found all burners check ok with no indication of leakage.No gas leaks found at time of service.

Near Co Rd 219, Florence, TX 76527
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS30FXSS5 Arrived on site to test unit for unit turning it self off. Test unit and found bad boars and bad console. Found we had wrong model will need new console and new board. Customer decline estimate job complete

Near Popano Cove, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR MAYTAG MZF34X18FW02 Arrived on site for freezer not freezing. Found evaporator incased in ice diagnosed unit not defrosting ran diagnostics heater powered on and started defrosting. Manually defrosted evaporator replaced defrost thermistor

Near Cherisse Dr, Austin, TX 78739
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher door rubbing. Upon further inspection, I found that the unit was not level and was causing the door to rub on the right upper corner. I leveled the unit and tested and it is operating as designed. No water leaks observed during service, job completed."

Near Parke Field Pass, Cedar Park, TX 78613
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH31017HB1 Arrived on job for complaints of fan turn on by self. Check all connections and no error found.

Near Horsemint Way, , TX 78666
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and found left rail stop missing and right rail stop loose. Installed new stops and tested. Unit working properly. Job complete

Near Normal School Way, , TX 78628
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for the unit is freezing up food in the fresh food section. Tested the unit and found a damper control is extremely noisy and will intermittently not close. Replace the control damper and tested unit. Unit works properly and all water connections were drawing at the time of service.

Near Gatlinburg Dr, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for no cool. Lights on u it not powering on and cooling. Unable to power unit on or off from ui,unplugged unit form power source powered unit back on compressor and fans powered on,ui working as designed. Diagnosed faulty main control,installed new main control powered unit on ran diagnostics all test passed,compressor and fans running good frost pattern forming on evaporator"

Near Bonnie Rd, Austin, TX 78703
Al R.

Al R.

DISHWASHER KITCHENAID KUDS30FXBL Arrived to inspect dishwasher with broken adjuster. Removed and replaced the adjuster kit.

Near Wildflower Ln, Temple, TX 76502
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the water dispenser paddle and tested. The unit operated as designed. No water leaks observed during service, job completed."

Near Fern Bluff Ave, Round Rock, TX 78681
Joseph C.

Joseph C.

RANGE JENN-AIR JGS1450DS0 "Arrived on site for “door not shutting correctly” complaint. Inspected unit and found door hinges sprung. Unit not holding temps, as well. Returning with console, control and sensor. Sensor is out of range. Return for repairs on 03/13.; ordrng 1 W10833885 (sensor)"

Near Enfield Rd, Austin, TX 78703
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for unit with no ice, ran diag was unable to get ice maker to harvest, replaced ice maker and was able to harvest but not fill, found fill tube frozen, due to faulty door,unit will need new left SS door to complete, advised customer of door process, no leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 LW11026425 (LEFT DOOR SS )"

Near W Walter Ave, Pflugerville, TX 78660
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM354DSS5 "arrived on site to inspect dishwasher dispenser. Upon further inspection, I found that the dispenser door had broke off. I removed and replaced the dispenser and tested the unit. The unit operated as designed. No water leaks observed during service, job completed."

Near W Riviera Dr, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR GE GTE18LGHDRBB Arrived on site and installed new housing. Tested for proper fit. Unit tests good. Job complete

Near Lost Oaks Ct, Liberty Hill, TX 78642
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived onsite to install new LED and power supply board to 5 door refrigerator from my prior visit’s diagnosis. Removed back panel and removed both boards. Installed new replacements. Reassembled and tested. Unit works as intended. All LED light work as well. All water connections were dry at time of service.

Near FM2484, Killeen, TX 76542
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV976FDEM00 "Arrived on site for no cool. Removed evaporator cover found oil on evaporator weld joint. Diagnosed refrigerant leak at weld joint.

Near Burson Dr, Manchaca, TX 78652
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for customer complaint of ice maker not working, found faulty ice maker, could not find home position. I replaced ice maker, unit tested good."

Near N Sunset Canyon Dr, Dripping Springs, TX 78620
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRB119WFBW00 "Arrived on site ,replaced freezer door . All checked good . No water leaks detected at time of service . Job complete"

Near Northcrest Blvd, Austin, TX 78752
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to replace UI diagnosed by previous tech, refrigerator has been defrosted per previous tech and could not verify frost buildup on fresh food evaporator. Inspected thermistor and found it to be in the correct location, if issue happens again a new thermistor will be needed and techline will need to be contacted. No water leaks detected at time of service, job complete."

Near Curvatura, , TX 78132
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG550S0HB0 Arrived on site to test unit for RF burner not turning on. Test unit and found broken ignitor not sparring up. Replaced burner head test unit and burner igniting right away job complete. No leaks present at this time.

Near Arcilla Street, Austin, TX 78741
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site for loud noise and no water. Tested dispenser found pinched water line in compressor compartment repaired water line tested dispenser water dispensing correctly. Found water leaking from fill tube causing ice build up near fan motor adjusted fill tube to prevent water leaking out of fill cup

Near Rialto Blvd, Austin, TX 78735
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for no water from dispenser. Tested dispenser very weak water flow,removed unit found kink in water line in compressor compartment repaired water line reassembled unit ran dispenser good water flow checked tubing no leaks unit working as designed."

Near E 7th St, Austin, TX 78702
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW6400SW1 "Arrived on site and placed into diagnostic,attempted to fill, failed gave over load error code. Called techline and recommended inspected basket to see if it floats. Found basket and washplate seized, customer not interested in repair will buy new unit."

Near Deerwood Dr, New Braunfels, TX 78133
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KSSS48QJX00 Arrived on site for stuck filter removed water filter sold filter cap installed cap to new filter customer provided installed water filter tested water dispenser unit working as designed no leaks cap

Near Wimberly Cove, Austin, TX 78735
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on job for complaints of not working. Found loose connection at Control. No leaks detected at time of service

Near Horsemint Way, , TX 78666
James C.

James C.

OVEN KITCHENAID KDRS483VSS02 Arrived on site and customer stated unit is now on celsius and not Fahrenheit. Switched back to Fahrenheit and tested. Unit working properly. Job complete

Near N Rim Dr, Leander, TX 78641
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ07 "Arrived on site to replace the compressor, UV dryer, and the access fitting Due to the unit not freezing or cooling properly. Replaced all parts and added 5 ounces of refrigerant. No refrigerant leak present. Tested the unit and the unit is working properly. Advise customer to wait 24 hours for the unit to start freezing and cooling."

Near Addison Ave, Austin, TX 78757
Paul R.

Paul R.

WASHER MAYTAG MHW6000AG0 Arrived onsite for the washer leaking from the front of the door. I found the bellow misshaped and leaking from the bottom of the door. I replaced the bellow and ran the auto diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.

Near Electra, Lakeway, TX 78734
Steve C.

Steve C.

DISHWASHER KITCHENAID KDTE234GWH0 Arrived on site for the unit is not draining. Remove the drain pump and found a piece of glass stuck on the drain pump. Remove the glass and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Rosenborough Ln N, Round Rock, TX 78665
Robert J.

Robert J.

OVEN GE JGB860SEJ6SS Arrived on job for complaints of no heat in lower oven. Found igniter broken.; ordrng 1 WB13X24925 (igniter glowbar)

Near Plainview Rd, Wimberley, TX 78676
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to diagnose a microwave with a light that will not turn off. Found the relay in main control board welded shut causing light not to change. Replaced control board and tested unit. Found all is functioning properly at this time.

Near Bonnet Blvd, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

MICROWAVE GE PT970SM4SS "Arrived on site for microwave combo unit, microwave not heating. Inspected unit and found microwave cavity damaged and cover hanging off. Tested unit, found no heat. Tested voltage to transformer and found out of range. Check at primary switch and found out of range. Called tech support Chuck (confirmation # 1233261074). Went over voltage readings and checked all door switches. He stated unit need to replace main harness. Found part is not available. Spoke with customer on failure.

Near Yellow Rose Trail, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for water leaking. Checked fresh food and freezer compartment to signs of water leaking. Removed compressor cover found dried water residue under suction line,added water to drain pan no leaks adjusted tubing to sit above drain pan incase condensation build up on suction line it can drip into pan"

Near Jessamine Hollow, Austin, TX 78731
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JB36NXFXRE01 Arrived on site. Check for overflowing icemaker issues. Found flapper for icemaker arm broken not allowing it to since correctly. customer has two year warranty verified with CW. Replaced ice maker with flapper attachment. All functions tested OK. no leaks present. Job complete

Near Pecan St, Canyon Lake, TX 78133
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFC2089BEM01 "Arrived on site for freezing in fresh food. Diagnosed air leaking in around damper tested damper making odd noise,replaced defective damper control,added sealer around damper housing to prevent cold air from entering fresh food with damper door closed"

Near Paddlefish Way, , TX 78738
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site for door issues. Found unit missing filter cap and ice room gaskets. Unable to remove panel ui with no damage to ui panel. Will need to order ui panel,gaskets, air ducts and cap to complete repair; ordrng 2 W10799315 (AIR DUCT)s and 1 W10813884 (CAP) and 2 W10828417 (GASKET)s and 2 W10834283 (RETAINER)s and 1 W11262313 (PANEL UI)"

Near Cypress Springs Dr, Driftwood, TX 78619
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL KDTE104ESS3 "Arrived on site and replaced sump and motor , as well as wheel on front right of lower rack unit . Ran diagnostics all checked normal .No water leaks detected at time of service . Job complete ."

Near Antone St, Austin, TX 78723
Paul R.

Paul R.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived onsite for the microwave/oven to replace the previous diagnosed parts. I replaced the filter, the oven AM, the microwave AM, and the console. I pulled the door latch and tested the switches and found the latch good. I checked the microwave light bulb and the oven light bulbs and found all good. I powered the unit up to test it and nothing turned on. I tested the chassis to ground and still had 120VAC. Need to contact techline. Ordering c-notes.; ordrng 1 C-NOTES (NEED CS TO CALL PR ABOUT THIS CALL TOMORROW.)"

Near Electra, Lakeway, TX 78734
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the FC door. I ran test 44 & 45. The unit worked as designed. There were no water leaks present at the time of service. Call complete.

Near Tributary Ridge Ct, Austin, TX 78759
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived onsite for the refrigerator with a no ice condition. I found the ice maker turned off when I arrived. I ran test 120 and the ice maker passed. I ran test 97 and the unit filled with water. I ran test 59 and found the ice box fan working as designed. I ran test 14 and the thermistor showed the correct temp. I explained to me that at this time the unit is working as designed

Near Stoneywood Dr, Austin, TX 78731
Luis M.

Luis M.

FREEZER KITCHENAID KFIS29BBMS00 Arrived on site for no cool found unit not freezing correctly diagnosed leak in system. Unit will need fresh food evaporator and compressor repair covered u dear project code s71233. Appt set for friday 3/8; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10276644 (COMPRESSOR) and 1 W10917531 (EVAPORATOR ) and 1 WPW10143759 (DRIER)

Near Mission Creek Dr, Austin, TX 78735
Luis M.

Luis M.

FREEZER KITCHENAID KFIS29BBMS00 "Arrived on site for no cool diagnosed leak in fresh food evaporator. Replaced fresh food evaporator,compressor and installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Repair covered under project code S71233; ordrng 1 CNOTE (S71233 2X LABOR)"

Near Mission Creek Dr, Austin, TX 78735
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIC15NRXS0 "Arrived on site for customer complaint of unit not producing ice, found unit had sealed system leak, quoted customer for sealed system repair, they will buy a new unit.

Near Hamilton Pool Rd, Dripping Springs, TX 78620
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM404ESS3 "arrived on site to inspect dishwasher leaking. I found that the water line connection gasket was badly damaged and torn and was causing the water leak as it was not creating a seal between the connection and the inlet valve. I removed and replace the gasket with a hose gasket from my van. Also found that the lower rack would slide out once the door was open. I removed the wheels in the back on the unit and raised them lowering the back of the unit and the leveled the unit at the leveling feet in the front. Tested the unit and it operated as designed. No water leaks observed at the end service, job completed."

Near Challa Dr, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER MAYTAG MVWX655DW1 Arrived on site for washer not locking . Found latch not engaging . Replaced latch . Tested unit all checked good . No water leaks detected at time of service . Job complete .

Near TX-95, Bastrop, TX 78602
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Arrived on site , replaced harness . Ran diagnostics all checked good . No water leaks detected at time of service . Job complete ."

Near River Front Dr, Cedar Creek, TX 78612
Kevin B.

Kevin B.

MICROWAVE JENN-AIR JMC2430DS01 Arrived on site found lamp holder does not include bulb and will need to reorder. ; ordrng 1 W10886919 (lmp-basles)

Near Mesa Verde Dr, Austin, TX 78737
Al R.

Al R.

WASHER WHIRLPOOL WTW4616FW2 Arrived to inspect washer tripping the main breaker. The electrician was on site and verified the washer was connected on an arch fault outlet. I plugged the washer in on another outlet and tested the washer. The washer tested as designed.JOB COMPLETE

Near Killeen, TX 76549
Leonardo C.

Leonardo C.

DISHWASHER IKEA IUD8555DX2 Arrived on site to test unit for unit leaking. Test unit and found unit not draining making warmer come from front of door due to unit over filling. Found food stuck in drain motor making motor not turn. Removed drain motor to remove food test unit and unit draining correctly no leaks present at this time job complete.

Near Crystal Creek Dr, Austin, TX 78746
Clif L.

Clif L.

DRYER WHIRLPOOL WED4950HW0 Arrived on site to diagnose a dryer that is not heating. Tested all components of heating system and found them good. Replace timer and found no change in the unit. Checked voltage at wall disconnected from dryer and found 120 V through first leg and 15 V through second leg indicating electrical issue at home. Homeowner will need electrician to correct failure.

Near Woodland Village Dr, Austin, TX 78750
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived onsite to removed and replace RF door from prior tech’s diagnosis. Removed an replaced door. Reassembled. Tested. Unit now dispenses water and ice. No other issues found. All water connections were dry at time of service.

Near Drystone Ln, Killeen, TX 76542
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ07 "Arrived onsite for the refrigerator with both compartments not cooling correctly. I found all the sealed system components working. I found ice build up on the FC evaporator cover over the thermistor. I found ice build up on the capillary tube where it enters the evaporator. I suspect either a leak or a restriction causing the issue. Ordering c-notes, WPW10317013 EVAPORATOR, W10233960 COMPRESSOR SERVICE KIT, WPW10143759 DRIER-UV, & TJ90SF8404 ACCESS FITTING.; ordrng 1 C-NOTES (ORDERING SS TECH, PARTS AUTHORIZATION, 2 HOUR JOB, OFFICE TO SCHEDULE THE RETURN VISIT.) and 1 TJ90SF8404ACCESSFITTING (ACCESS FITTING) and 1 W10233960 (COMPRESSOR SERVICE KIT) and 1 WPW10143759 (DRIER-UV) and 1 WPW10317013 (EVAPORATOR)"

Near Addison Ave, Austin, TX 78757
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS322FDAB05 Arrived on site for lights strobing . Found fresh food light board going bad . Replaced light and unit is no longer strobing . No water leaks detected at time of service . Job complete .

Near Claremont Cir, Del Valle, TX 78617
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found bad for that raider fan motor causing no airflow through RC. Replace top raider fan motor and fan abnormal ice accumulation. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Corabella Pl, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER MAYTAG MVWB850YW1 "Arrived on site for washer making noise and not spinning out clothes properly .found unit will need RTS sensor and waterlog . No water leaks detected at time of service . Job complete."

Near W 34th St, Austin, TX 78703
Paul R.

Paul R.

OVEN JENN-AIR JJW2827DS03 Arrived onsite for the oven with a damaged door. I found the lower oven door with a dent on the lower left side. I replaced the outer door. Call complete.

Near Portofino Dr, Austin, TX 78732
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED9200SQ0 "Arrived on site for unit with no heat, found element shorted , replaced ele and tested good.

Near Dunfries Ln, Austin, TX 78754
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived on site for customer complaint of noise from compressor and scratches on right side refrigerator door. Found compressor was noisy and needs replacing, ordering door, compressor, drier, and valve. File number 7724298317; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 CNOTE (2 HR JOB) and 1 Tj90sf8404 (VALVE) and 1 W10177049 (sub 10143759) and 1 W11100924 (COMPRESSOR )"

Near Bell Hill Drive, Dripping Springs, TX 78620
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site to replace the air diffuser and to apply permagum to make sure there’s no air leak from the freezer. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near E Rundberg Ln, Austin, TX 78753
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for customer complaint of dishwasher stopping during the cycle and flashing lights. Found 2-1 error code in diagnostic mode, stuck keypad. Replaced console, unit tested good."

Near Onion Creek Ranch Rd, Driftwood, TX 78619
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FFHB2740PSCA "Arrived on site for handle and door issues. Found handle loose,removed handle tightened set screw behind handle, reinstalled handle. Found mullion not entering housing,adjusted mullion tested door operation unit working as designed."

Near Echo Shore Cove, Austin, TX 78737
Brandon C.

Brandon C.

TRASH COMPACTOR KITCHENAID WM65T "Arrived on site for customer complaint of unit running no stop and customer had to kill power. Found gear was broken, I replaced gear, unit tested good.

Near Mount Gainor Rd, Dripping Springs, TX 78620
Thomas L.

Thomas L.

DRYER GE GFDR480EFWW1 Open part box to find grill is broken. Will have office re-order and inspect before rescheduling.; ordrng 1 INSPECTPARTBEFORERESCHEDULINGPLEASE and 1 WE18X10021 (grill assembly)

Near Co Rd 200B, Burnet, TX 78611
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived onsite for tenant complaint of dishwasher not cleaning dishes. Ran diagnostics and found error code F7E1 (Heater Error). Cleared error codes and ran manual test cycle. Poured water on heater. Water was sizzling. Advised tenant to cycle hot water at sink before running cycle. No other issues found. All water connections were dry at time of service.

Near Westinghouse Rd, Georgetown, TX 78626
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site. Replaced both hoses for drain. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Creekside Way, New Braunfels, TX 78130
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW1 SR-7724341206 arrived on site inspected washer. Found gearcase leaking oil. Washing machine is defective out of the box. Customer will discuss with retailer about an exchange called techline to report findings. If repair is needed please send KB per customer request.

Near E William Cannon Dr, Austin, TX 78744
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "arrived on site to inspect refrigerator ice maker. Customer advised the unit has not made ice in approximately 2 weeks and then this morning, it made ice. I tested the ice maker using my jumper wire and jumping T&H and nothing happened. I tested the switches and both were good. I replaced the ice maker and tested it and nothing happened. I am ordering the ice maker harness, both switches and another ice maker and will return with the prescreened valve. Office to schedule return service. No water leaks observed during service.; ordrng 2 W10847849 (SWITCH)s and 1 W10884720 (harns-wire) and 1 WPW10300024 (icemaker)"

Near Silverstone Ln, Cedar Park, TX 78613
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on job to replace door. After replacement test operation.

Near Austin, TX 78747
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0AS03 "Arrived on site to diagnose an oven that has a lower liner that is chipping. Found unit fully functional and damage to be only cosmetic. Damage the whiners occurred to heat wear, And due to large surface area being shipped using enamel pen is not possible. No repairs can be done at this time and damage is purely cosmetic."

Near Pine Mist Court, Manor, TX 78653
Thomas L.

Thomas L.

DISHWASHER JENN-AIR JDTSS244GS0 Arrived on site to replace outer door panel. Open new door panel to find it was dented. Will re-order. PSP part. Office to reschedule.; ordrng 1 W11178669 (OUTER DOOR PANEL)

Near Oak Point Court, Liberty Hill, TX 78642
Luis M.

Luis M.

FREEZER KITCHENAID KRFC704FPS00 "Arrived on site for ice build up on fresh food evaporator. Customer defrosted unit,removed cover installed updated cover,secured thermistor to correct location on suction line using a zip tie. Found large gap at drain tube to liner in compressor compartment. Added adhesive to gap to prevent warm air from entering into fresh food compartment. Replaced damaged fresh food gasket checked door seal good."

Near Colinas Cove, Bee Cave, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER IKEA IUD8555DX2 Arrived on site to test unit for leaks. Could not turned unit on due to water line being disconnected under sink. If unit is leaking from sump and motor will need to order new clamps due to clamp from old motor will need to come off and will not be able to go back on. Will order new. Clamps and see if we can reschedule to come back when water is turned back on. Customer will get Plummer to connect water line back on before we come back. Rescheduled for wednesday. Customer will try to get the receipt for pop. ; ordrng 2 WP489503 (CLAMP)s

Near Crystal Creek Dr, Austin, TX 78746
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WGG555S0BS00 Arrived on site to test unit for right front burner not turning. Found broken valve will need to replace valve. Replaced valve test unit for gas leak no leaks present burner working as designed job complete.

Near Garlic Creek Dr, Buda, TX 78610
Thomas L.

Thomas L.

WASHER GE GTW460ASJ6WW Arrived on site or unit making water. Found inlet water valve cracked and leaking. Replaced and tested. All water connections were dry.

Near Crane Dr, Marble Falls, TX 78654
Joseph C.

Joseph C.

RANGE WHIRLPOOL WEG515S0FS2 "Arrived on site for “broken range door handle and trim” complaint. Inspected unit and found door handle and trim to be broken and shattered. Removed and replaced door handle, trim, screws and spacers. Unit checks good. No leaks detected, at time of service."

Near W 5th St, Austin, TX 78703
James C.

James C.

RANGE WHIRLPOOL WFE530C0ES0 Arrived on site and tested operation. I found the display on the control blank but the cooktop working. I found voltage good to control. Unit will need new control to repair ; ordrng 1 W11122539 (cntrl-elec)

Near Sierra Mar Loop, Leander, TX 78641
Al R.

Al R.

WASHER WHIRLPOOL WTW4850HW1 Arrived to inspect Washer not working. I service tested the unit and unit test showed a F8E1 No fill or long fill error code. Customer only has a cold water source for the washer. Advised customer they need higher pressure cold water and need a hot water source for the unit to work properly.JOB COMPLETE.

Near Cole Ave, Waco, TX 76707
Scott  M.

Scott M.

RANGE KITCHENAID KSGG700ESS0 Arrived on site for two burners not igniting . Found all the burner caps to be on wrong heads . Corrected burner caps .all burners are igniting properly with correct flame spread. No gas leaks detected@ time of service . Job complete .

Near West Ave, Austin, TX 78701
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “water dripping from bottom of washer door” complaint. Inspected unit and found door vent gasket installed improperly. Reinstalled door vent gasket correctly. Performed test cycle. Unit is performing as designed. No leaks detected, at time of service."

Near Acapulco Dr, Del Valle, TX 78617
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived onsite for customer complaint of doors not level and water leaking from dispenser. Found customer using crushed ice and not flushing out with cubed ice. This causing water to leak. Was also able to adjust all doors to customer satisfaction. No other issues found. All water connections were dry at time of service.

Near Live Oak Cemetery Rd, Killeen, TX 76542
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW "Arrived on site and inspected washer and found pulley is grinding into shield, tub and wash plate wobble on shaft. Attempted to remove washplate and it is seized on to gearcase. Washer would need to be entirely rebuilt to correct issue.,repair is not recommended due to extensiveness of damage. Will turn over to warranty company for further decision. No water leaks detected at time of service, job complete.; ordrng 1 NEEDAUTHO and 1 W10512161 (tub asm) and 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 WPW10215093 (clean out filter) and 1 WPW10427633 (pulley shield)"

Near Glen Oak Dr, Austin, TX 78745
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for the unit is freezing food in the refrigerator section. Found the unit will need a new air diffuser. Office will need to reschedule customer due to expart. Will also need to order permagum to seal around the air diffuser. Unable to find the part. ; ordrng 1 RESEARCH (PERMAGUM) and 1 W11317276 (AIR DIFFUSER )

Near E Rundberg Ln, Austin, TX 78753
Diego G.

Diego G.

COOKTOP WHIRLPOOL W5CE3024XB00 Arrived on site. Replaced left rear and right front infinite switch. Cycle elements all checked OK. job complete

Near Gale Meadows, New Braunfels, TX 78130
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for unit not drying silverware. Tested all functions of the unit and all functions are working as designed. Water temperatures are 128. All water connections were dry.

Near Haystack Creek Trail, Georgetown, TX 78633
Leonardo C.

Leonardo C.

COOKTOP GE PHP9030SJ2SS Arrived on site to replace MAINTOP and installed MAINTOP and after installing MAINTOP found a small crack on MAINTOP. Will need to order new MAINTOP WB62X26850 office to reschedule. ; ordrng 1 WB62X26850 (MAINTOP ASSEMBLY)

Near Dasher Dr, Lakeway, TX 78734
Thomas L.

Thomas L.

REFRIGERATOR FRIGIDAIRE FGHC2331PFCA Arrived on site for unit that would not dispense ice through the door. Tested unit and found that there was a bent chopper blade in the front of the dispenser. Straighten blade and dispenser is now working properly. All water connections were dry.

Near Armstrong Dr, Georgetown, TX 78633
Joseph C.

Joseph C.

WASHER MAYTAG MVWB835DW0 "Arrived on site for “clothes not spinning out” complaint. Inspected unit and found metal washers and other bits of metal in drain pump. Found F0E3, F0E5 and F9E2 error codes. Unit does not look out of balance. Instructed customer on proper loading and detergent usage. Assume metal pieces generated drain pump code. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service. Ordering new suspensions, due to canted position of basket and will install drain pump, due to slow drain. Return fo repairs on 03/12.; ordrng 1 W11130356 (suspension)"

Near McLeod, Cedar Creek, TX 78612
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL KDTE204DSS0 "Arrived on site for dishwasher continues to run. Performed diagnostics mode, error code F6-E4 float switch opened, F9-E1 diverter can not found home position and F6-E6 opened fuse to fill valve. Monitored test cycle and checked amp draw to heater, found heater drawing 7.3 amps . Gained access to control and found circuit burnt. Found control had part warranty only. Removed failed control and installed new. Cleaned heater connector. Performed diagnostics mode and monitor for water leaks. All tested good, no water leaks present.

Near Robin Trail, Round Rock, TX 78681
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived to inspect microwave not heating and an open door error. Confirmed the complaint and removed and replaced all switches and interlocks.Reassembled the unit and the unit tested as designed with the 2 minute water test.JOB COMPLETE.

Near N Bermuda St, Lacy Lakeview, TX 76705
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site for customer complaint of unit not cleaning dishes on top rack, found plastic clip was hanging down preventing spray arm from spinning, I removed and reattached the clip, unit tested good."

Near Davenport Divide Rd, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site to test unit for unit leaking. Test unit and found water coming from right side. Checked gasket and found gasket was coming off and damaged. Replaced gasket test unit and unit test good no leaks present at this time.

Near Martha Drive, Buda, TX 78610
Brandon C.

Brandon C.

FREEZER KITCHENAID KRFC704FPS00 "Arrived on site for customer complaint of unit making noise, not cooling, and frost in freezer section. Found evap cover in fresh food section needs replacing, also found cabinet needs to be sealed and right side refrigerator door gasket needs replacing. ; ordrng 1 CNOTE (2 HR JOB) and 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11284394 (EVAP COVER) and 1 WP482338 (adhesive)"

Near Colinas Cove, Bee Cave, TX 78738
Lou S.

Lou S.

WASHER WHIRLPOOL WTW7300DW0 "arrived on site to inspect washer noise. Upon further inspection, the customer advised that the unit makes a loud “metal” noise during spin cycle. I placed the unit in diagnostics with no error codes showing. During testing, when the unit began to spin, it sounded like a loud metal on metal noise. I tilted the unit back and found idle on the rotor. I advised the customer of my findings and got authorization from the office (SC). I removed and replaced the gearcase and clutch and tested. The unit operated as designed. No water leaks observed during service, job completed."

Near Casitas Dr, Austin, TX 78717
Al R.

Al R.

WASHER MAYTAG MVWX655DW0 Arrived to inspect washer grinding noise. Service tested the unit and noticed the wash plate was not engaging properly. I removed and replaced the wash plate and hub. Reassembled the unit and the unit tested as designed. All water lines were dry at the time of service.

Near Wooded Crest Dr, Waco, TX 76712
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher dispenser issues. Upon further inspection, the customer advised that when they poured rinse aid into the dispenser that the rinse aid leaked out of the bottom of the dispenser, but they adjusted the dial and it stopped. I ran the unit in diagnostics and it operated as designed with no error codes and no rinse aid leaks. I inspected the dispenser and found no evidence of the rinse aid leaking. I advised the customer of my findings. No water leaks observed during service, job completed."

Near W Park St, Cedar Park, TX 78613
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on job for complaints of no ice found pump not working and wiring harness damaged. ; ordrng 1 WPW10340992 (harns-pump)

Near Red Corral Ranch Rd, Wimberley, TX 78676
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to replace trim and found wrong trim. Will need to order trim top WPW10310922. Rescheduled for friday; ordrng 1 WPW10310922 (TRIM TOP)

Near W 5th St, Austin, TX 78703
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED9200SQ0 "Arrived on site for dryer getting F1 error code and not operating. Per diagnostics mode and verified error code. Tested voltage to main control. Tested voltage out of control, found no voltage output. Removed failed control and installed new. Tested operation, all tested good. Recommend to have dryer venting cleaned. Paid in full on credit card."

Near Highland Spring Ln, Georgetown, TX 78633
Diego G.

Diego G.

WASHER MAYTAG MVWC425BW1 "Arrived on site. Replaced transmission, cam,motor and hub. Ran diagnostics test all functions tested ok. No leaks present. Job complete."

Near Ilka Switch, Seguin, TX 78155
Robert J.

Robert J.

MICROWAVE KITCHENAID KMHS120ESS2 Arrived on job for complaints of not heating. Found the switches for door not working. Replaced interlock and switches.

Near Marlys Ave, Canyon Lake, TX 78133
Paul R.

Paul R.

COOKTOP KITCHENAID KCGD506GSS00 Arrived onsite for the cooktop that has a burner not setting correctly because of a screw. I found the LR burner not setting correctly because one of the orifice holder screws was cross threaded and not run all the way in. The prescreened orifice holder was the LF and the screws prescreened were correct by IPL but are the wrong screws. Ordering c-notes & W10826751 HOLDER-ORF. ; ordrng 1 C-NOTES (NEED PARTS RESEARCH FOR THE ORIFICE HOLDER SCREWS. THE SCREW HAVE MACHINE THREADS AND A BUILT ON WASHER. SEE PICS IN SDQP. THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W10826751 (HOLDER-ORF)

Near Palisade Dr, Austin, TX 78731
Paul R.

Paul R.

WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer that stays in the wash cycle but never agitates. I checked stored error codes and found an F3E1 & F8E1. I checked the pressure hose to the tub and found it clear. I ran the auto diagnostics test and it worked as designed. I ran the normal wash and found the unit continuing to fill. I replaced the control and ran a calibration cycle. I ran the auto diagnostics cycle again and the unit worked as designed. I ran the normal wash cycle and the unit filled to the correct level and started agitating. There were no water leaks present at the time of service. Call complete.

Near Crossland Dr, Austin, TX 78726
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ED5PHAXSL00 Arrived onsite for customer complaint of SxS refrigerator leaking water and nit cooling properly. Removed evaporator cover and tested heater. Found no continuity. Unit will need new heater. OF to R/S once authorization is given by AHS. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WP2323198 (heater)

Near Shawnee Trail, Harker Heights, TX 76548
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to diagnose a refrigerator that is not true so nice. Tested unit and found E2 motor error code saved in computer through diagnostics. Icemaker will need to be replaced to complete repairs. Return date is set for 3/5/19. ordrng 1 W11294907 (ICEMAKER)

Near Nautical Cir, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site for microwave not heating properly. Performed temperature test. Ran 8 ounces of water at 71° on high for 1 minute . Measured temperature at 135°. Tested within range for 1000 watts. All tested good. Spoke with customer on operations and user care guide.

Near Madrid Dr, Georgetown, TX 78628
Diego G.

Diego G.

COOKTOP WHIRLPOOL W5CE3024XB00 Arrived on site. Check for element issues. Found left rear and right front burner not adjusting correctly. Will need left rear and right front infinite switches. Rescheduled for 3/6/19; ordrng 1 W10244639 (infinite switch RF) and 1 W10861720 (INFINITE SWITCH LR)

Near Gale Meadows, New Braunfels, TX 78130
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for the unit is not washing dishes properly. Tested the unit and found the upper spray arm was hitting the dishwasher. Adjusted the upper rack and test the unit. Unit works properly and all water connections were dry at the time of service.

Near Whiteway Dr, Austin, TX 78757
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site for customer complaint of top panel falling off, found the brackets needed to be adjusted, after adjusting, unit tested good."

Near Barton Bend, Dripping Springs, TX 78620
James C.

James C.

COMPACTOR KITCHENAID KUCS02FRSS0 Arrived on site and installed new switch kit. Tested operation and found unit working properly. Job complete

Near Palomino Cove, Jarrell, TX 76537
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC604FSS00 "arrived on site to inspect refrigerator ice maker issues. Customer advised that the ice is coming out clumped up. When I opened the left RC door I found condensation on the ice bin door and on the inner lining of the left RC door. I found that the ice bin door gasket was worn and gapped ad the ice bin was cracked from a clump of ice getting jammed in between the auger and down spout of the bin. The vents on the side of the left door were good as were the gaskets; no condensation. I tested the ice maker and it operated as designed. Looking at the ice, the cubes are forming but there’s approximately 1/2 inch of extra ice on the tops of the cubes. Customer advised that they had a regulator placed on their water line due to the pressure being too high. I replaced the ice maker in hopes of adjusting the water dispensing into the tray. I am ordering an ice bin door and ice bin. Due to the door being Expart, the office will reschedule return service. No

Near Zachary's Run, Cedar Park, TX 78613
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4816FW "Arrived on site and set washer into a diagnostic cycle did not find any error codes. Set washer into manual cycle and found capacitor has failed. After replacing capacitor ran a calibration cycle and all function has returned. No water leaks from connections at time of service, job complete."

Near W William Cannon Dr, Austin, TX 78745
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW4616FW2 Arrived onsite for builder complaint of cold water water valve broken. Confirmed issue. Removed and replaced water inlet valve assembly and reassessed. Turned water on. Found no leaks found on new valve. All water connections were dry at time of service.

Near Thayer Dr, Killeen, TX 76549
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on job for complaints of top drawer in freezer not opening. Fo bracket damaged. ; ordrng 1 W11131390 (bracket) and 1 W11161915 (SUPPORT )

Near Austral Cove, Austin, TX 78739
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site for the dispenser is not opening. Tested the unit and found the spring in the dispenser is broken. Replaced the dispenser and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Farm to Market Rd 1325, Austin, TX 78728
Al R.

Al R.

WASHER ROPER RTW4516FW2 Arrived to inspect washer not filling up. Confirmed complaint and removed and replaced the latch. Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.

Near Kellum St, Waco, TX 76704
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for loud noise. Diagnosed loud vibration noise from compressor compartment. Removed compressor cover found compressor vibrating agains bracket support,adjusted bracket support against tubing reassembled unit unit working as designed no odd noises from unit."

Near Buchanan Draw Rd, Austin, TX 78738
Clif L.

Clif L.

RANGE WHIRLPOOL WEG515S0FS0 arrived on site to diagnose an oven that is not cooking properly. Tested unit and found unit 20° to low. Change calibration settings to account for offset. Tested unit and found all is working properly at this time and no further repairs are needed.

Near Foxhound Trail, Austin, TX 78729
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCED600GBL00 Arrived on site to test unit for unit not blowing on high. Found no difference between high and medium. Will order new fan switch W10866567 rescheduled for Monday after 10 am if possible will need 2 hours ; ordrng 1 2HOURSJOB (2 HOUR JOB ) and 1 W10866567 (FAN SWITCH )

Near Clairmont Dr, Austin, TX 78749
Steve C.

Steve C.

DRYER WHIRLPOOL WED7500GW0 Arrived on site for the unit will not turn on. Tested the unit and found there is no voltage from l1 to neutral. And there is only 120 V from l1 to l2. Advise the customer that she will need to contact the electrician to fix the wall plug.

Near Peterson St, Round Rock, TX 78664
Kevin B.

Kevin B.

WASHER MAYTAG MVWC425BW1 "Arrived on site for complaints of noise. Ran diagnostics and gear case had failed. Replaced gear case. Pre screened hub and washplate did not arrive, will need to replace in order to complete.; ordrng 1 W10528947 (drive hub kit) and 1 WPW10553968 (washplate)"

Near Freidrich Ln, Austin, TX 78744
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC704FPS00 "arrived on site to install previously diagnosed and ordered parts. Per service pointer #W11329116, I removed and replaced the Evap cover and control. I secured the thermistor with a zip tie and foil tape on the straight section of the suction line at the connection to the evaporator. Using manufacturers approved clear silicone, I sealed the gapping in between the RC cabinet and chassis and the gapping on the drain tube. Tested the unit and it began to cool immediately. Advised customer to allow the unit to get to temp at least 12-24 hours. No water leaks observed during service, job completed."

Near Ida Grove Lane, Austin, TX 78717
Thomas L.

Thomas L.

OVEN WHIRLPOOL RBD275PDB6 arrived on site for no operation of oven. Found that the thermal fuse in the control panel had failed. Removed and replaced that fuse. The unit now he is in both cabins.

Near Belmont Dr, Georgetown, TX 78626
Steve C.

Steve C.

RANGE WHIRLPOOL WFG540H0ES0 "Arrived on site for the unit has a gas leak. Tested the unit and use the sniffer tool And unable to detect any gas. Used bubble solution and did not find a gas leak. Per the gas company the gas leak is coming from the left front burner only. Also found all the knobs are cracking and breaking due to thermal heat and the customer would not be able to turn on or off the burners. will need to order five knobs, left front burner, left front gas valve, and orfice holder. ; ordrng 5 W10766544 (knob)s and 1 W11197500 (ORFICE HOLDER LF) and 1 WPW10279615 (valve-brnr LF) and 1 WPW10515455 (burnr-head LF)"

Near Longford Trail, Manor, TX 78653
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HB2 "arrived on site to inspect microwave damage. Upon further inspection, I found that the front of the unit door was badly scratched at the bottom of the door trim on the front. The customer advised that it was like that when they moved in and they notified the builder of the issue. With the customer moving in within the time frame for replacing cosmetic issues, I am ordering a door and a CNOTE-LSO per customer request. I advised the customer that the office would schedule return service once the door arrives. ; ordrng 1 CNOTE (LSO) and 1 W11247223 (DOOR/MW)"

Near Cliffbrake Way, Georgetown, TX 78626
Lou S.

Lou S.

DRYER GE GTD75ECSL0WS "arrived on site to inspect dryer not drying clothes. Customer advised that the unit would start and after a few minutes it would turn off. Customer advised that she tried all settings and the only setting that would work was timed dry. The unit showed no error codes in diagnostics. I contacted GE Techline and spoke to Jeff who advised that there have been several calls on this issue and that if the unit is being used in an automatic setting with less than 5 clothing items in it, it will not dry more than four minutes. He advised to use the timed dry for small loads. He also advised the make sure the unit is tilting forward so the clothing would rub against the sensors. I advised the customer of the info I received from the Techline. No lint observed during service, job completed."

Near Copper Creek Dr, Austin, TX 78729
Diego G.

Diego G.

WASHER MAYTAG MVWC425BW1 "Arrived on site. Checked for no spin issues. Found transmission and motor locked up not allowing unit to spin. Will need transmission, motor and hub to repair unit. Also will bring prescreen parts for back up. Reschedule with customer for 3/7/19; ordrng 1 W10528947 (hub) and 1 W10832724 (MOTOR )"

Near Ilka Switch, Seguin, TX 78155
Al R.

Al R.

WASHER WHIRLPOOL WFW8540FW1 Arrived to inspect washer leaking from the front. Confirmed the complaint and removed and replaced the valve.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE

Near Westway Dr, Temple, TX 76502
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "arrived on site to inspect refrigerator doors not sealing. Upon further inspection, I found that the left RC door mullion was off track and the unit was not leveled. I adjusted the mullion and leveled the unit and the left RC door closes properly and seals now. Also found that the right RC door gasket was damaged at the left top corner flap. I am ordering the gasket and scheduled return service for 03/08/19. Using manufacturers approved silicone, I sealed the gapping in between the RC cabinet and chassis. No water leaks observed during service.; ordrng 1 W10830162 (gasket-fip)"

Near Marquis Ln, Cedar Park, TX 78613
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site and replaced gear case due to oil leak. Tested unit after repairs and all water connections are dry.

Near Creekside Cove, Marble Falls, TX 78654
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "arrived on site to install previously diagnosed and ordered part. Using a hair dryer, I shaped the new right RC door gasket and when I went to install it, I found that it was too big. Contacted office to advise of issue. Ordered new gasket and scheduled return service for 03/11/19. No water leaks observed during service.; ordrng 1 W10830162 (gasket-fip)"

Near Marquis Ln, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOD51EC0AS01 Arrived on site for double oven temperature off 35°. Home was a model home and verified closing date( Spoke with SP and closing document is on file. Performed temperature test on bake mode at 350° measured first 3 cycles. Found upper temperature at 364° and lower at 360°. Calibrated upper -15° and lower. All tested good.

Near Madrid Dr, Georgetown, TX 78628
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF760SADB2 Arrived on job to replace control and dispenser. After replacement of parts test operation. No leaks detected at time of service

Near Chamberlin Rd, Dale, TX 78616
Robert J.

Robert J.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on job for complaints of no display. Reset power and then reset factory settings. Operation normal.

Near Canyon Lake, TX 78130
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW9250WW00 "Arrived on site for “LF error code” complaint. Inspected unit and found unit errors out about five minutes into wash. Suspect pressure switch, hose or acu. Customer will help unstack unit. When disassembled, contact techline , for more thorough diagnosis. Ordering acu, pressure switch and hose. Will need two hours for call, as it is in a hard to reach area. Office to set return schedule, due to request for two hours. No leaks detected, at time of service. Part cost will be determined, at diagnosis. Labor to be collected, at time of repair.; ordrng 1 TWOHOURCALL (TWO HOUR CALL) and 1 W11252474 (PRESSURE HOSE) and 1 WPW10163980 (switch-wl) and 1 WPW10525362 (cntrl-elec)"

Near W 32nd St, Austin, TX 78705
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF555SDHW00 "Arrived on site for unit that would dispense ice when I am asking for it to dispense water. It should not dispense ice unless I depress the ice paddle. The user interface, bank control, and left fresh food door have all been replaced. The unit is still doing the same thing dispensing ice when I’m not asking you to. The dealer has committed to the customer that if this door did not resolve the problem they would replace her unit. She will contact the dealer about her unit. All water connections are dry."

Near Los Encinos, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not washing well and not drying dishes. Performed diagnostics mode, no error codes. Mounted test cycle and measured amp resistance to element and found within range. Checked for hot temperatures at end of cycle. All tested good, no water leaks present. Renters not on site to go over with user care guide."

Near Georgetown, TX 78626
Arthur B.

Arthur B.

COMPACTOR KITCHENAID KUCS02FRSS0 Arrived onsite for customer complaint of trash compactor not stopping when retracted. Found drive hear teeth warn. Removed and replaced drive gear. Reassembled. Tested unit and found unit still does not stop when retracting. Tested multiple time and found motor overheated. Advised customer of the issues and wanted another technician to take another look. Advised OF to R/S with another tech. ; ordrng 1 CNOTE (ASSIGN ANOTHER TECH PER CUST)

Near Palomino Cove, Jarrell, TX 76537
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW1 Arrived on job to replace control. After replacement ran calibration and diagnostics. No leaks detected at time of service

Near Thorpe Ln, San Marcos, TX 78666
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT750SAHZO "Arrived on site for customer complaint of dishwasher leaking, found loose connection at drain hose on sump, tightened connection, unit tested good."

Near Spicewood, TX 78669
Kevin B.

Kevin B.

WASHER WHIRLPOOL WET4027EW1 "Arrived on site and found standing water inside of washer, attempted to run motor to drain washer and it is energizing but not draining. Removed motor from gear case and it is now able to turn drain pump and remove water. Found gear case has seized. Replaced gearcase, no water leaks detected at time of service, job complete"

Near Manchaca Rd, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for no ice. Ran diagnostics E2 error on new icemaker ran harvest test failed. Called tech support per tech support replaced icemaker ran new icemaker through a cycle unit passed ran fill test passed.

Near Lynnhaven St, Austin, TX 78749
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived onsite for customer complaint of top mount refrigerator not cooling. Evacuated system and found no Freon present. Removed dye drier and evaporator and installed new replacements using braising methods. Vacuumed unit down to -25psi. Charged unit with 3.75oz of R134a refrigerant. Observed frost pattern forming on evaporator. Advised customer to wait 24-48hrs. If cooling stops again, possible floating restriction and will Techline. No water connected to unit at time of service."

Near Freedom Ln, Copperas Cove, TX 76522
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC704FPS00 "arrived on site to inspect refrigerator temps. Upon further inspection, I found that the RC Evap cover was frosted up. Temps were RC=51 degrees ad FC=9 degrees. Per Service pointer #W11329116, I will replace the RC Evap cover and main control and Whirlpool is covering the cost per this service pointer. Also, returning tech needs to seal the drain tube in the back of the unit and around the gaps between the cabinets and chassis and level the unit. I am ordering the main control and CNOTE-LSO per customer request. I will return with the Evap cover. No water leaks observed during service. I had the customer sign a waiver of damages when defrosting the refrigerator and advised the customer to pull the unit out from the wall and unplug it 24-48 hours prior to my return to allow the unit to defrost ad to place towels around the unit to soak up any water residue. ; ordrng 1 W11333076 (CONTROL)"

Near Ida Grove Lane, Austin, TX 78717
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW8500BC0 Arrived on site for unit continually beeping. Tested unit and failure code for failed doorlatch appeared in control panel. Replaced door latch and all functions are now good. All water connections are dry. Customer had to return to work before work was completed.

Near Co Rd 336, Bertram, TX 78605
Kevin B.

Kevin B.

REFRIGERATOR ELECTROLUX E32AR85PQSB Arrived on site to replaced thermistor and control diagnosed and recommended by tech assist to previous technician call mom after replacement user interface overlay surface is damaged. Spoke with office and part is not covered due to being cosmetic. Job complete

Near Exposition Blvd, Austin, TX 78703
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWC360AW0 "Arrived on site for washer running by itself. Performed diagnostics mode and checked fault codes. Found F7-E5 shifter fault. Ran automatic cycle and found inlet valve not closing all the way also found failed bearing. Will need to replace gear case and belt valve. Called whirlpool safety team and they stated will cover repair.

Near Tamara Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL ED5LTAXVL00 Arrived on site for refrigerator having low water pressure. Performed diagnostics and tested water pressure to filter housing. Removed water filter and tested. Found failed filter housing. Paid on credit card. ; ordrng 1 WPW10121138 (FILTER HOUSING )

Near Tamara Dr, Georgetown, TX 78628
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTM354DSS3 Arrived onsite for the the dishwasher with a leak. I found the diverter leaking. The sump and motor will need to be replaced. I replaced the pump and motor. I tested the unit in the auto diagnostics cycle and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.

Near Hanging Cliff Cove, Austin, TX 78759
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL KICU569XSS00 Unit needs diffuser. Part was supposed to be sent to the home. Part has not arrived. Notified parts department.; saved tckt

Near Burnet, TX 78611
Paul R.

Paul R.

COOKTOP JENN-AIR JED4536GS00 Arrived onsite for the cooktop with the glass top broken. I found a crack running from the front of the unit on the right side to the rear of the unit thru the middle of both right side burners. I also found the glass cracked in the middle at the down draft. The unit needs foam strips installed under it because the cooktop is in the middle of a granite seam and the seam is slightly lower than the edges. Ordering c-notes.; ordrng 1 C-NOTES (NEED PARTS RESEARCH FOR FOAM TAPE FOR THIS MODEL. OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.)

Near Firebird, Lakeway, TX 78734
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site for complaints of lights not working. Found most of cabinet lights not working. Will need led control to complete. ordrng 1 WPW10306786 (invrtr-box)"

Near Whitt Loop, Austin, TX 78749
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for customer complaint of unit leaking out of dispenser, found air getting into water line at connection at top of refrigerator door, I used silicone to seal water line connection, unit tested good."

Near Spicewood, TX 78669
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIV29PCMS00 Arrived on site. Checked for no cool issues. Found leak in refrigerator evaporator. Will need updated evaporator to repair unit. Charge parts and labor for the Sealed System repair to Special Project S71233.Ordered evaporator and allow two hrs for repair. Office to reschedule; ordrng 1 2HR (2 HR) and 1 CNOTES (CNOTES ) and 1 W10687098 (evaporator)

Near Greystone Dr, New Braunfels, TX 78132
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW3 "Arrived onsite to install new gearcase,inner basket,rotor and stator to top load washer from prior tech’s diagnosis. Removed and parts and installed new replacements. Reassembled. Calibrated unit. Unit completed successfully. No sound coming from inner basket. All water connections were dry at time of service."

Near Imogen Dr, Belton, TX 76513
James C.

James C.

RANGE WHIRLPOOL WFG515S0ES0 Arrived on site and tested operation. I found the front left burner not igniting properly. I found build up still in burner head and I cleaned it out. Reassembled and tested and found the issue followed the burner base.Installed new burner base and tested. Unit now working properly. Job complete

Near Peregrine Way, Leander, TX 78641
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF555SDHW00 "Arrived on site for unit that would dispense ice when I am asking for it to dispense water. It should not dispense ice unless I depress the ice paddle. The user interface, bank control, and left fresh food door have all been replaced. The unit is still doing the same thing dispensing ice when I’m not asking you to. The dealer has committed to the customer that if this door did not resolve the problem they would replace her unit. She will contact the dealer about her unit. All water connections are dry."

Near Los Encinos, Marble Falls, TX 78654
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site for customer complaint of unit not draining, found broken glass in sump, I removed glass, unit tested good."

Near Rialto Blvd, Austin, TX 78735
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4816FW0 Arrived on job to replace control. After replacement test washer operation and ran calibration and diagnostics. No leaks detected at time of service

Near Idlewood Cove, Austin, TX 78745
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I installed a control kit and tested the unit. The unit is working as designed.

Near N Quinlan Park Rd, Austin, TX 78732
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for unit not making ice , found ice bucket stuck, was able to break free, found ice maker stuck down, replaced and tested good, found ice door not sealing found inner bin was not installed all the way during door assembly . Unit will need new door for complete repair and for ice box to seal fully . No leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 W10872957 (LEFT DOOR SS)"

Near Lorson Loop, Round Rock, TX 78665
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDPE334GPS0 "Arrived on site for customer complaint of vent fan staying on after cycle was completed. Called tech line, they informed me that the fan can stay on for 2 hours after cycle completes, no error codes in diagnostic mode. SR#7724325623"

Near Ridgeway, Johnson City, TX 78636
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Customer stated unit is working and they do not need service today. Customer canceled appointment.

Near Vailview Cove, Austin, TX 78750
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL KCGS356ESS00 "Arrived on site for harness replacement, replaced harness and Tested good. No gas leaks on site"

Near Francisco Way, Round Rock, TX 78665
Paul R.

Paul R.

WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for the washer won’t go from sensing to the wash cycle. Ms stated that this is not the issue now. Ms stated the issue now is on large loads the unit is not spinning out the clothes well. I ran the auto cycle and the unit worked as designed. I didn’t see in TB’s notes that he ran a calibration after replacing the actuator. I ran a calibration on the control. I ran a manual high speed spin and made sure the leveling feet were good. The unit is working as designed. I went over detergent use with ms. There were no water leaks present at the time of service. Call complete.

Near Cedar Bend Dr, Austin, TX 78758
Steve C.

Steve C.

REFRIGERATOR MAYTAG WRT318FMDW00 Arrived on site to replace the compressor and access valve due unit not working properly. Replaced both parts and and added 4.16 oz of refrigerant. Tested the unit and unit works properly. All water connections were dry at the time of service.

Near Copano Cove, Round Rock, TX 78664
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MRT118FFFE01 Arrived onsite for customer complaint of top mount refrigerator not cooling recurring issue. Removed evaporator cover and found small frost pattern on capillary tube. Also found compressor barely humming and hot to touch. Called Whirlpool Techline JK SR#7724331849 and advised possible high side restriction. Reordering compressor and attempt to isolate restriction. Customer leaving out of town and wants to R/S for Thursday 3/14. ; ordrng 1 CNOTE (2HR JOB) and 1 W11092625 (compressor)

Near Freedom Ln, Copperas Cove, TX 76522
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site to replace the fresh food evaporator due to the thermistor is shorted. Replace the parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Kimberlite Drive, Pflugerville, TX 78660
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher upper rack. Upon further inspection, I found that the upper rack right stop was missing and the adjuster wheel had fallen off track. I placed the rack back on track and installed a stop from my van stock (WPW10508950). Tested the unit and it operated as designed. I provided some use and care tips. No water leaks observed during service, job completed."

Near Acadia Bend, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL WSZ57L18DM00 Arrived on site and tested operation. Customer stated the u it was giving over temp alarm after door did not close properly. Customer attempted to reset alarm but the button did not function. They also attempted to turn off and the unit would not turn off. After turning breaker off and back on the power button would not allow them to. I tested the function of the power button and found it to not function correctly. Unit will need new control to repair.

Near Hidden Ridge Pl, Jonestown, TX 78645
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOD97EC0HZ00 "Arrived on site for double oven having fault code when attempting to use. Performed diagnostics mode and checked error codes and found F6-E0 UI lost communication. Tested on regular bake mode and received error F8-E1 low fan speed. Removed unit and inspected harness found orange wire going to convection fan broken. Repaired wire and inspected all other wires. Tested unit, no error code. Installed unit and tested both ovens. Found error F8-E1. Performed diagnostics mode and checked fault codes. Found fault code F6-E4 UI mismatch fault. Tested all cooling fan and convection fan in diagnostics mode. Found fans running. Called tech support and spoke with Dustin. He stated to replace UI/ console (SR#7724278893). Found part has no ETA, office to schedule appointment when ETA is available. ; ordrng 1 SEENOTE (NO ETA ON PART) and 1 W11299113 (UI/CONSOLE )"

Near Woodall Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KEBC107KSS03 "Arrived on site to install previous diagnosed part. Gained access to thermal fuse, removed failed fuse and installed new. Tested for heat and installed unit. Set clock and tested on bake mode at 350°. All tested good.

Near Ringtail Cove, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR GE PSS26MSWASS "Arrived on site for no water. Tested water dispenser no water form dispenser removed line from coupling at bottom of door tested dispenser water at connection diagnosed frozen water line in door. Diagnosed insulation has pulled from liner in door allowing water line to freeze unit will need new freezer door. Need AUTHO for freezer door; ordrng 1 WR78X11977 (FZR DOOR), states that autho needed"

Near Lansdowne Rd, Austin, TX 78754
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 "Arrived on site. Check for No operation issues. Customer states washer shuts down completely during cycle randomly. Also found basket worn now allowing unit to spin correctly. Will need to replace main board, console and basket. Office to reschedule; ordrng 1 W10811960 (BASKET ) and 1 W11112662 (CONSOLE ) and 1 W11171748 (CONTROL )"

Near Trail Wood, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC704FBS01 Second time part is wrong sent photos on part hiccup. ; ordrng 1 W11177683 (COVER)

Near Boomerang Ct, New Braunfels, TX 78132
Scott  M.

Scott M.

OVEN WHIRLPOOL WFE320M0ES1 Arrived on site for front left burner . Found broken weld on element connection . Replaced dual burner . Unit is heating normal on both sections . Job complete .

Near Swift Water Loop, Bastrop, TX 78602
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for handle coming off left side. Found handle hanging secured handle to door test unit and unit test good job complete.

Near Belfair, WA 98528
James C.

James C.

MICROWAVE JENN-AIR JMW2430DP03 Arrived on site and tested operation. I found door functions properly and activates switches. Instructed customer that the switches are designed to activate when door is push closed for safety reasons. If the door is not pushed closed the microwave will think the door is still open and not start. Customer also concerned with loud vibration noise when oven is on. Preheated oven to test operation. I found that the conversation motor making the vibration noise. Unit will need new convection fan to repair; ordrng 1 W10860984 (motor-fan)

Near Oak Hill Drive, Liberty Hill, TX 78642
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8500DC4 "Arrived on site for customer complaint of unit not filling with water, found faulty water valve, I replaced valve unit tested good."

Near Bee Creek Rd, Spicewood, TX 78669
Jonathan  S.

Jonathan S.

MICROWAVE JENN-AIR JMW2430DP03 "Arrived on site to install previous diagnosed parts. Performed diagnostics mode and checked error history, none found. Tested all fans. Removed unit and installed convection fan motor. Powered unit on and tested fan. Found new fan motor not operating. Pulled unit out to check connection, removed connectors and tested motor resistance and found opened.Found new fan motor DOA. Will need to reorder fan motor and send prior one back. Schedule return for Thursday the 6th. ; ordrng 1 W10860984 (FAN MOTOR )"

Near Oak Hill Drive, Liberty Hill, TX 78642
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDTE204ESS0 Arrived on site for poor Washing conditions. Unit would not allow diagnostics to be run. Will order a control and touch panel. All water connections are dry. Office to check part availability and reschedule with; ordrng 1 W10703867 (heater) and 1 W10854225 (cntrl-elec) and 1 W10901795 (panel-cntl)

Near Ranchette Rd, Kingsland, TX 78639
Steve C.

Steve C.

DISHWASHER FRIGIDAIRE FFBD2412SS0A Arrived on site for the unit has a bad odor coming from the unit. Tested the unit and found the drain line not have a high loop and causing the food particles to go into the drain line causing the smell. Readjusted the drain line with the higher loop. The unit is working properly. Advise customer to buy garbage disposal cleaner and dishwasher clean to get rid of the smell. All water connections were dry at the time of service.

Near Lochaline Loop, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

MICROWAVE GE JVM3160DF3BB Arrived on site for microwave propping breaker. Performed diagnostics and tested outlet. Tested power to filter board. Traced circuit to door switches. Tested door switch and found primary door switch failed. Removed door switches and installed new. Tested operation and found magnetron activating with door shut. Found voltage leaking to magnetron. Found door switch DOA and control not sending voltage to vent fan. Will need authorization to complete repair. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (SEE NOTE) and 2 WB24X10204 (switch micro)s and 1 WB24X10205 (switch micro monitor) and 1 WB56X27169 (CONTROL )

Near Longhorn Trail, Round Rock, TX 78665
Lou S.

Lou S.

DRYER AMANA NED4655EW1 "arrived on site to inspect dryer not stopping/not getting hot enough. Upon further inspection, using my vent test kit, I tested the units venting and it passed. I removed the back panel and found the orange wire not connected to the bottom cutoff located on the element. I connected the wire and tested the unit and it operated as designed. No lint observed during service, job completed."

Near San Felipe Blvd, Austin, TX 78729
Scott  M.

Scott M.

WASHER MAYTAG MVWC425BW1 "arrived on site for basket not turning during wash . Found wash basket locked up. Also motor sounding bad when pulley turned . Will need motor and gear case . AuthoErrors 7-1,; ordrng 1 W10832724 (motor-drve) and 1 W10832724 (motor-drve)"

Near Pinewood Dr, Bastrop, TX 78602
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job for complaints of no ice. Found ice production slow. Made adjustments to bail arm.

Near Tailwind Dr, Kyle, TX 78640
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator intermittently losing power. Unit was working at time of service. Performed diagnostics mode and tested thermistor and checked for ice maker fault codes, none. Inspected RC and FC evaporator, frost pattern checked good. Removed deli control and found water below control. Inspected control and found surges marks on control. Powered unit, removed failed control and installed new. Tested operation, all tested good. N water leaks present."

Near Methodius Dr, Hutto, TX 78634
Al R.

Al R.

WASHER WHIRLPOOL WFW92HEFC0 Arrived to inspect dispenser holding excessive water. ICalled tech line and spoke with Kevin who advised to dilute the detergent. The unit needs to create a siphon to be able to push the product through the dispenser.SR 7724325267.I emptied and cleaned the dispenser tray. Ran diagnostics mode without soap in the dispenser and unit still had excessive suds.Tested the unit and unit tested as designed JOB COMPLETE

Near Condor Loop, Waco, TX 76708
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 Arrived on site for no ice and freezer not cooling. At time of visit unit not powered on and cooling freezer section thawing out. Powered unit off from ui then reported on waiting 10 min unit not powering on. Unit finally powered on and can hear fans powering off then back on. Diagnosed unit will need control kit. Got AUTHO for part customer responsible for labor. ordrng 1 W10864269 (CONTROL KIT)

Near N Quinlan Park Rd, Austin, TX 78732
Arthur B.

Arthur B.

WASHER MAYTAG MVWC555DW1 Arrived onsite for customer complaint of top load washer not agitating. Ran diagnostics and found F5E1 Error (Lid Lock Error). Cleared error code and tested lid lock. Lid lock checks ok. Ran calibration. Unit completed successfully.

Near Champion Dr, Little River-Academy, TX 76554
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ "Arrived on site for drawer replacement, replaced drawer and tested good."

Near Meadowild Dr, Round Rock, TX 78664
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED8000DW4 Arrived on site for “burning smell and shuts off after a few minutes” complaint. Inspected unit and lint to be lying on element. Cleared lint and tested unit. Unit is performing as designed. Instructed customer to dry smaller articles on timed dry cycle. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Big Bow, Smithville, TX 78957
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL KSSC42QTS00 Arrived on site for “not dispensing ice” complaint. Inspected unit and found dispenser shaft with worn edges and dispenser motor with worn shaft receptacle. Ordering new shaft. Return for repairs on 03/12. Customer has appointment in am. Please schedule return trip after 13:00.; ordrng 1 WP2318082 (shaft)

Near Trailblazer Dr, Bastrop, TX 78602
Kevin B.

Kevin B.

RANGE AMANA AGR5330BAS3 Arrived on site for complaints of oven not getting over 100. Found regulator cutoff is flipped. Corrected error ran pre heat cycle. All operation functioning properly.

Near Players Path, Austin, TX 78747
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site to replace hinge, extension, and bracket, after replacing, unit was still not closing right, found door was warped. Ordering left side refrigerator door. ; ordrng 1 2316760 (bushing) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10485980 (hinge-door) and 1 W10796465 (dor-fip)"

Near W Fitzhugh Rd, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to test unit for unit not washing. Test unit and found unit getting water but not spraying water. Found bad wash motor replaced sump and motor test unit and unit test good job complete.

Near S Lamar Blvd, Austin, TX 78704
Thomas L.

Thomas L.

REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Arrived on site for no ice condition. Found that the icemaker filled tube had frozen inside the ice box compartment. Replaced line and sealed per factory recommendations. Water connections are all dry.

Near Crane Dr, Marble Falls, TX 78654

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