Service History 43 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Manor, TX 78653

Justin

Job Details: 03/19/2025

Arrived on site for unit not making ice. Upon inspection found unit is receiving water. Went to check ice tray can not get ice tray out tried multiple times homeowners even mentioned he has tried several times as well. Called SW to report supervisor informed me to tell customer ice tray is frozen over and unit will need to dethaw for 72 hrs. Customer agreed to let unit dethaw. Will use parts on return visit office to reschedule ; O-emld tckt

We serviced a

WHIRLPOOL DRYER

Model med6630HC2

Near Marble Falls, TX 78654

Chris

Job Details: 03/19/2025

Arrived onsite for unit not drying upon further inspection found heating element burned out replaced element WP3387747 thermal cut-off 280148 unit is working as designed

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Gatesville, TX 76528

Sterling

Job Details: 03/19/2025

On arrival verified complaint of error F3e1. Error code is from pressure system. Verified code and ran component activation. Unit components are all functioning correctly. Replaced main control for error code. Verified full function. Installed w11611438 job complete

We serviced a

KITCHENAID ICE MACHINE

Model KUIX305ESS

Near Waco, TX 76710

Sterling

Job Details: 03/19/2025

"On arrival, verify complaint of unit not making ice ran diagnostic cycle and found that the recirculation pumps water level sensor is not registering water level correctly replace recirculation pump in re ran diagnostic test. I found that theWater valve is no longer allowing for proper water flow. Replace water valve unit is now working correctly verified ice production job complete installed w11542867 and w10897719"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Austin, TX 78702

James K

Job Details: 03/19/2025

"Arrived on site for unit experiencing low water level. Upon arrival, tested all individual components and found no issues. Ran overall diagnostics and found no issues. Customer stated unit is now filling up with enough water compared to previous washer. Explained to customer the differences from older washers to the newer ones. Customer agreed and also pointed out this unit does not have a problem of actually washing. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Austin, TX 78737

Brandon

Job Details: 03/19/2025

"Arrived on site for customer complaint of unit not heating, I replaced element, unit tested good. Part used w11025156"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Hutto, TX 78634

Jonathan M

Job Details: 03/19/2025

"Arrived on-site for a washing machine that won't lock the lid. Inspected unit and work area. The customer advised that the unit will just make a clicking sound like it's trying to lock the lid and will not start a cycle. I tested the unit and confirmed the customer's complaint. I found the lidlock assembly, causing the issue. I replaced the latch assembly and test with the unit. The unit began to work and operate as designed. Call complete. W11513248."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Austin, TX 78745

Brandon

Job Details: 03/19/2025

"Arrived on site for customer complaint of unit not finishing the cycle, I found no error codes in diagnostic mode, I ran a diagnostic test cycle, and found wash and done lights were blinking. I replaced control, unit tested good. Part used w11513246"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Leander, TX 78641

Wesley

Job Details: 03/19/2025

Areivedmonsite for left rear burner complaint. Cleaned and sanded ignition port and electrode and resumed perfect function. Also has cracked grate. Orderingngrate to repair. Drop-off. No parts; ordrng 1 W11603169 (Grates)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Manor, TX 78653

Scott

Job Details: 03/19/2025

"Arrived on site for fridge making noise still . Ran diagnostics all fans are working and compressor running. No noise , did find some ice building up on left side of evap and drip pan. Found extension tube present added peram gum from truck stock 212643 because during harvest fill small amount of water dripping down back wall. Couldn't duplicate noise at time of visit , nomwater leaks detected at time of service"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Manor, TX 78653

Justin

Job Details: 03/19/2025

Arrived on site for unit jumping around during spin cycle. Ran diagnostics checked for error codes no errors at this time. Ran test cycle unit performed just fine did a drain and spin cycle as well could not duplicate issue. Informed customer not to overload unit with blankets and towels. Customer will monitor and capture vide if problem occurs again. Unit is functioning properly and as designed to no leaks present at this time job completed.

We serviced a

KITCHENAID FREEZER

Model KBSN708MPS00

Near Spicewood, TX 78669

James K

Job Details: 03/19/2025

"Arrived on site for unit having frost in freezer. Upon arrival, confirmed there is full frost pattern in the evaporator coil, capillary tube and thermistor was not tucked behind styrofoam cover. Also confirmed evaporator seal is present. Gasket is also good. When monitoring temperatures, the freezer compartment does not go before 25F. Customer stated unit is making ice normally. Called techline and spoke with Daniel SR# advised to replace main control and UI at the same time. Ordering W11626126 UI. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11626126 (UI)"

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Meadowlakes, TX 78654

Lou

Job Details: 03/19/2025

"Arrived on site to install previously diagnosed and ordered parts. Due to the slider and clutch failures, I gained access to the gearcase components and removed and replaced the clutch and slider and calibrated the unit. Tested in diagnostics and the unit continues to make a popping noise at the beginning of the spin cycle. I tested it several times in slow speed spin and tilted the unit back and found the popping noise is coming from the rotor and stator area. It appears the gearcase spindle is warped; therefore, I removed and replaced the gearcase, stator and rotor and calibrated the unit and the noise stopped. Retested in diagnostics and the unit is operating as designed with no abnormal noises. No water leaks observed during service, job completed. W10734521, W10754448, W11449841, W11260238, W11195791"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL07

Near Georgetown, TX 78628

Miguel

Job Details: 03/19/2025

Arrived on site for water not coming out properly nor ice. Found water at wall but not coming through filter housing. Customer did not have new filter. Replaced filter head and used bypass. Water and ice working. Advised customer on regularly changing filters.Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS06

Near Liberty Hill, TX 78642

Chris

Job Details: 03/19/2025

Arrived onsite for adjusting shelves upon further inspection adjusted shelves unit is working as designed

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Kyle, TX 78640

Tim M

Job Details: 03/19/2025

"Arrived on site to test unit for flashing lights and cycles not starting. Upon arrival customer stated unit began to flash lights, then every time theyd try to start a cycle the unit would click but not start. Attempted to start a drain and spin cycle, lid lock actuated but did not lock, and drain pump did not engage. Inspected harness and found broken drain pump wire. Repaired broken wire with a butt splice and secured harness to prevent future damage. Applied power to the unit, drain pump engaged immediately and removed all the water in the tub. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Lorena, TX 76655

Sterling

Job Details: 03/19/2025

"On arrival verified complaint o unit knot, draining visual inspection on the sink shows that the drain hose is connected to an air gap which is preventing proper drainage. Fixed install by attaching drain hose directly to drain pipe of sink unit.Now, drains correctly job, complete, no parts installed"

We serviced a

WHIRLPOOL DRYER

Model WGD6150PB0

Near Spicewood, TX 78669

James K

Job Details: 03/19/2025

"Arrived on site for unit not heating. Upon arrival, ran unit and found igniter glowing but no coil valve not engaging. Proceeded to disassemble unit and found primary connector to the coil was detached. Proceeded to replace WPW10328463 coil valve and made sure all connections are tight. Tested unit and now unit is functioning as designed."

We serviced a

KITCHENAID OVEN

Model KSGG700ESS7

Near Cedar Park, TX 78613

Daniel A

Job Details: 03/19/2025

"Arrived on site to inspect the oven not heating at all. Upon further inspection, I tested the bake function. I could hear the gas release and the spark igniter working. However, there was no ignition. I gained access to the burner and found that the air shutter needed to be adjusted, and the igniter position needed to be adjusted. I adjusted both and reassembled, and tested the oven. The oven is now operating as designed. No gas leaks observed during service."

We serviced a

KITCHENAID OVEN

Model KOED530PPS01

Near Jarrell, TX 76537

Brandon B

Job Details: 03/19/2025

Parts not in for this job. Ordering screww11617225 and screw74003975. Please have office set reschedule date. ; ordrng 1 W11617225 (Screw) and 1 74003975 (Screw)

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near San Marcos, TX 78666

Tim M

Job Details: 03/19/2025

"Arrived on site to test unit for no heat. Upon arrival customer stated unit tumbles but does not heat. Unit is receiving proper voltage. Ran a cycled and verified unit is not receiving any heat. Gained access to rear components and found heating element reading open. Removed element and found coil broken. Replaced element (279838) and tested unit, element now engages and unit is heating. All other components are properly engaging and unit is now running as designed, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM11

Near Austin, TX 78702

Joe Z

Job Details: 03/19/2025

"Arrived on site for water dispenser not operating. Upon arrival, inspected unit and found water reservoir is frozen. Thawed out reservoir. Test unit and is now dispensing. Unit is operating as designed. No leaks present at this time. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near New Braunfels, TX 78130

Andrew

Job Details: 03/19/2025

Arrived on site and replaced damper control(WPW10479155) and triple valve(W11579561). Unit is now working as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS5118PM0

Near Austin, TX 78731

James K

Job Details: 03/19/2025

"Arrived on site for unit not starting. Upon arrival, found no power to the control panel. Proceeded to inspect junction box and found wires not installed (picture attached). Proceeded to install wires correctly and re tested. Ran diagnostics and now unit is functioning as designed. No water leaks detected at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Andice, TX 78628

David Z

Job Details: 03/19/2025

"Arrived on site to follow up on sealed system repair. Tapped system and found high pressure on one side of dryer. Disconnected cap tube and had no pressure coming out of it. I removed the access port on the compressor and it had oil dripping out of it. I replaced the dryer and ran 200psi nitrogen through the system to clear out any possible restrictions. Did not find any oil in the lines after that. Replaced compressor and pressure tested again. Found no pressure loss. Vacuumed down and charged to spec. Verified cooling present at job completion. In regards to the ice and water complaint, unit dispenses properly with filter removed. Customer said unit was fine for a few hours after filter install, but has not tried a new filter yet. Advised to swap filter and follow up if unit is still not dispensing. Unit now cooling as designed. Parts used - W11506635, W11580057, WPW10143759. Call completed."

We serviced a

WHIRLPOOL VENTHOOD

Model KVWB406DSS4

Near Leander, TX 78641

Wesley

Job Details: 03/19/2025

Arrived onsite for concerns about gapping beneath the shroud. Causing oil spatter on the walls. Repaired by closing corners and vent hood shroud trim with permagum which had a noticeable desired mitigating effect. Explained that the spatter and gapping are factory normative but the permagum will help resolve the issue. 212643.; used 1 212643 ( Permagum) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Austin, TX 78717

Daniel A

Job Details: 03/19/2025

"Arrived on site to inspect dishwasher door with dent. Upon further inpsection, I found that the door had a dent above the handle. I replaced the outer door panel. The unit is operating as designed, and no water leaks are observed during service. W11416371"

We serviced a

WHIRLPOOL WASHER

Model MHW6630HC0

Near Leander, TX 78641

Daniel A

Job Details: 03/19/2025

"Arrived on site to inspect washer leaving water at bottom of basket. Upon further inspection, I found that the drain pump is operating fine now without issue. During further testing, it was discovered that the bearing was displaying signs of distress in that there was a high pitch squeal during the high spin. This indicates that this secondary issue is very likely causing the washer intermittently not to complete cycles especially under a heavier load. I explained to the customer that this problem will only get worse over time and there is nothing that can be done at this point to repair the washer at a reasonable cost. No additional parts were installed, and no water leaks were observed during the service"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Driftwood, TX 78619

Brandon

Job Details: 03/19/2025

"Arrived on site for customer complaint of units water pressure and flow not strong enough. I removed the filter and tested the units water, unit tested good. I informed the customer that the only thing that will reduce the water pressure is the filter. I gave customer some recommendations to help satisfy their needs of stronger flow. Unit is working as designed at time of service."

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE01

Near Horseshoe Bay, TX 78657

Lou

Job Details: 03/19/2025

"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=29 degrees and I found a ball of ice on the evap cover in the back upper right corner. Gained access to the evaporator and found a large ball of ice on the evap coils at the upper right corner on the cap tube and suction lines. Pulled the unit out and gained access to the previous sealed system repair and checked pressures and found the unit with a full charge and good pressures. I advised the customer of my findings and am ordering the compressor, access valve, uv dye drier, evaporator, CNOTE-2HOUR JOB, CNOTE-SCHEDULE ASAP ONLY REFRIGERATOR. Unit is currently cooling, but temps won't remain for very long. No water leaks observed during service. Not able to sign for receipt. RETURNING TECH TO REPLACE THE COMPRESSOR, ACCESS VALVE, DRIER, AND EVAPORATOR.; ordrng 1 W11209866 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 CNOTE (2 hour job) and 1 CNOTE (SCHEDULE ASAP ONLY FRIDGE)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ3

Near Leander, TX 78641

Miguel

Job Details: 03/19/2025

"Arrived on site for dishwasher making a noise, customer says he made sure spin arms moved. Noise is not constant. I entered diagnsotics and found f8e1. Cleared codes and verified operarions of all components. Knocking noise confirmed coming from inside. After testing I found the 3rd level spray arm hitting against the top. Removed water tower and adjusted 3rd level spray arm. No longer making the noise. Call complete."

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Seguin, TX 78155

Andrey

Job Details: 03/19/2025

"Arrived on site to replace previously diagnosed sensor pad, exhaust thermistor and control, replaced and tested, unit is now running as designed no leaks detected job complete installed W11728016,Wp8577274, W11545746"

We serviced a

KITCHENAID VENTHOOD

Model KVWB400DSS4

Near Lakeway, TX 78738

James K

Job Details: 03/19/2025

"Arrived on site for lights not working. Upon arrival, found LED lights working but very dim. Proceeded to replace W11493395 LED (2). Tested unit and now unit is functioning as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs555sihz03

Near Kyle, TX 78640

Luis

Job Details: 03/19/2025

"Arrived on site found fan barely spinning,removed fan motor installed a new fan powered on fan fan running good air flow reassembled unit normal operating sound on new fan."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS00

Near San Marcos, TX 78666

Tim M

Job Details: 03/19/2025

"Arrived on site to replace previously diagnosed parts. Replaced both pads (WPW10346924) and tested unit, pads are now reacting properly for water and ice dispensing. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Georgetown, TX 78626

Tyler

Job Details: 03/19/2025

"Arrived on site to install refrigerator right hand door Lw11258450 and nameplate w11223753. On arrival installed parts and found unit working as designed, home is vacant no one is available to sign call complete"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Bastrop, TX 78602

Joe Z

Job Details: 03/19/2025

Arrived on site to install previously ordered parts. Replaced bake igniter W11176454. Test unit by preheating oven to 350. Unit preheated correctly. Unit is operating as designed. No gas leaks present. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Kyle, TX 78640

Tim M

Job Details: 03/19/2025

"Arrived on site to test unit for not cooling RC. Upon arrival customer stated RC is cooling better but still does not get cold enough. Entered diagnostic and engaged diffuser, opens and closed properly. Engaged evap fan, fan engaged with no issue. Removed diffuser and held my hand over the opening with the fan engaged, noticed when the door is closed no airflow, when the door is open proper airflow. Inspected return and found it blocked with foam. Removed all foam from the air return and tested unit, airflow has been restored to the RC. Advised customer it may take up to 48 hours to get down to temp. Unit is now running as designed, no leaks detected, no parts installed, job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Austin, TX 78731

Scott

Job Details: 03/19/2025

"Arrived on site for temps in both sections warmer then normal. Fresh is 51 fz @40. Found ball of ice around welds on evap and poor frost pattern also fz evap fan not working . Ordering compressor, evaps ,evap fan . Unit is 134 . No water leaks detected at time of service. Call to set return ; ordrng 1 WPW10608485 (Fz evap) and 1 W10832994 (Compressor) and 1 W11492867 (Fresh evap) and 1 Unitis134r"

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Killeen, TX 76542

Robert

Job Details: 03/19/2025

MED4500MW0 Arrived on site for a dryer turning off on auto dryer. I ran all kinds of test couldnt find any issues Called Whirlpool tech support they said auto setting normally do turn and off he recommend to use timed dry no parts used instructed client if it happens again to call again. SR#7741180342

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS06

Near Austin, TX 78746

Luis

Job Details: 03/19/2025

"Arrived on site for water not dispensing. Diagnosed a frozen water tank due to cold air seeping around fan housing and air tower. Defrosted water tank,added sealer around gaps ran fan test air no longer seeping through,ran water dispenser passed,ran icemkaer harvest passed ran fill test passed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Kyle, TX 78640

Brandon

Job Details: 03/19/2025

"Arrived on site to replace previously diagnosed parts. I replaced damper and fill extension, unit tested good. Parts used w11645127 and wpw10496649"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Austin, TX 78735

Leonardo

Job Details: 03/19/2025

"Arrived on site to diagnose a dishwasher not cleaning dishes. Tested the unit and found it filling with water, but the water was not circulating. Verified power supply to the motor, which tested good. Replaced the sump and motor, then retested the unit. The dishwasher is now washing correctly, with water circulating properly and no leaks present. Job complete."

We serviced a

WHIRLPOOL WASHER

Model MHW6630HW1

Near Spicewood, TX 78669

James K

Job Details: 03/19/2025

"Arrived on site for unit staining clothes. Upon arrival, found buildup in the inner side of the bellow and a small pinhole tear in the bottom of bellow. Unit is stacked and will need 2nd man. Ran diagnostics and all components are working as designed. No water leaks detected at this time. Office to reschedule ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Temple, TX 76504

Robert

Job Details: 03/19/2025

WRS315SDHM12 Arrived on site for a refrigerator making nosies. On arrival I heard nosies and I verified it was coming from the back .I removed back cover and the noises stopped i used the sound pads and nosies stopped i waited for awhile and no nosies product works as it's designed no water leaks visible from main water supply.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Canyon Lake, TX 78132

Andrew

Job Details: 03/19/2025

Arrived on site to test unit not starting. Found loose connection at control. Secured connecting and unit is now working as designed. No parts replaced at this time. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model UMCS5022RZ00

Near Leander, TX 78641

Miguel

Job Details: 03/19/2025

Arrived on site for door not opening. Wrong model. Removed panel and opened door. Reattached door lever. Unit is now operating as designed. This is a counter top. No further service available. No parts.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1 O

Near Temple, TX 76502

Sterling

Job Details: 03/19/2025

"On arrival verified complaint of unit door not closing. Visual inspection shows door switch is broken and inner door panel is bent at hinge. Bent plate back and attempted to get door to lose. Plate bent itself back. Will need to replace and order inner door panel WP695737, door seal W10906683, adhesive WP279368 , and door switch wp3406107. Reschedule for 3/24; ordrng 1 WP279368 (Adhesive) and 1 WP695737 (Door panel) and 1 W10906683 (Door seal)"

We serviced a

WHIRLPOOL MICROWAVE

Model UMCS5022RZ00

Near Leander, TX 78641

Miguel

Job Details: 03/19/2025

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Lago Vista, TX 78645

Wesley

Job Details: 03/19/2025

"Arrived onsite and foundnunit had been manually defrosted, replaced the evaporator cover and verified essential functions. Unit is now operating as designed. Advised customer on repair. All checks good, w11395558"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPA01

Near Lakeway, TX 78734

Luis

Job Details: 03/19/2025

"NOT A CB see melissa. Arrived on site for no ice. Ran diagnostic found a defective recirculating pump and grid cutter,replaced grid cutter and pump ran diagnostic all test passed. W11542867,w10919199"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Gatesville, TX 76528

Sterling

Job Details: 03/19/2025

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Austin, TX 78702

James K

Job Details: 03/19/2025

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Jarrell, TX 76537

Brandon B

Job Details: 03/19/2025

Arrived on-site for broken foot. Installed new foot(w11213957) unit is working as designed

We serviced a

WHIRLPOOL DRYER

Model WED7500GW0

Near Austin, TX 78737

Brandon

Job Details: 03/19/2025

"Arrived on site for customer complaint of dryer making a noise. Found debris in blower wheel, I cleaned blower wheel, unit tested good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Leander, TX 78641

Wesley

Job Details: 03/19/2025

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Manor, TX 78653

Justin

Job Details: 03/19/2025

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Austin, TX 78723

Justin

Job Details: 03/19/2025

Arrived on site for unit not draining unit is intact draining took picture showed customer. However unit sounds like it keeps running noise at the drain pump. Replaced control and tested. Unit is functioning properly and as designed to. No leaks present at this time job completed. Parts used w11603811

We serviced a

KITCHENAID FREEZER

Model KBSN708MPS00

Near Spicewood, TX 78669

James K

Job Details: 03/19/2025

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Meadowlakes, TX 78654

Lou

Job Details: 03/19/2025

We serviced a

MAYTAG DRYER

Model MED7230HC3

Near Bastrop, TX 78602

Joe Z

Job Details: 03/19/2025

"Arrived on site for makes loud noise. Upon arrival, inspected unit and confirmed issue is fractured blower wheel. Need to replace wheel. Replaced wheel WP697772. Test unit and is operating as designed. Job complete"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL07

Near Georgetown, TX 78628

Miguel

Job Details: 03/19/2025

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS06

Near Liberty Hill, TX 78642

Chris

Job Details: 03/19/2025

Arrived onsite for adjusting shelves upon further inspection adjusted shelves unit is working as designed

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Austin, TX 78744

Joe Z

Job Details: 03/19/2025

Arrived on site to install previously ordered parts. Replaced control W11608056. Test unit and is operating as designed. No leaks present. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Austin, TX 78723

Matthew

Job Details: 03/19/2025

"Arrived onsite for items freezing in fresh food section. On arrival, a gallon of milk set uptop near vent was frozen. Other than that, other items were good. Internal temp at 38-39 degrees with current set temperature settings. Called tech line for assistance and testing. Spoke to Johnathan SR#7741173046. Thermistor reading 6.4 ohms, which is approximately 40 degrees, current reading is 38-39 degrees. Diffuser is functioning as well. Per techline unit is functioning properly. Only recommended rearranging product. Job complete"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ3

Near Austin, TX 78722

Scott

Job Details: 03/19/2025

"Arrived on site for dishwasher not running complete cycle . Ran diagnostics got fe8-4,fae2,fae4,fae5. Unit kicked out of test wash . Replaced sump and motor . Ran diagnostics test twice . All checked normal. No new error codes . No leaks detected at time of service. Installed part W11416363. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Kyle, TX 78640

Tim M

Job Details: 03/19/2025

We serviced a

JENN-AIR REFRIGERATOR

Model JBSFS48NMX00

Near Marble Falls, TX 78654

Lou

Job Details: 03/19/2025

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that they turned the water source off due to the unit making a water flowing noise and a dripping noise. Turned the water on to the unit and tested the ice maker and found the unit operating as designed and the noise they're hearing is the fill tube to the ice maker filling the tray. I inspected underneath and around the unit and found no signs of a water leak. Unit is operating as designed and no water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Lorena, TX 76655

Sterling

Job Details: 03/19/2025

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Dripping Springs, TX 78620

Brandon

Job Details: 03/19/2025

"Arrived on site for customer complaint of unit not dispensing soap. I found unit was not dispensing soap. I replaced valve, drawer, and actuator. Unit tested good. Parts used wpw10250742, wpw10247306, and wpw10352973"

We serviced a

KITCHENAID OVEN

Model KSGG700ESS7

Near Cedar Park, TX 78613

Daniel A

Job Details: 03/19/2025

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Georgetown, TX 78633

Tyler

Job Details: 03/19/2025

"Arrived on site to install valve w11482383, ice maker w11658802, w11681453 rc Right door, w11679939 ice bin door, w11668672 fc bracket kit. On arrival installed parts then reassmbled and founddoor switch broken to fc during repairs. Ordering w11291142 switch and rescheduled customers for 03-24-25; ordrng 1 w11291142 (Fc switch)"

We serviced a

KITCHENAID OVEN

Model KOED530PPS01

Near Jarrell, TX 76537

Brandon B

Job Details: 03/19/2025

Parts not in for this job. Ordering screww11617225 and screw74003975. Please have office set reschedule date. ; ordrng 1 W11617225 (Screw) and 1 74003975 (Screw)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near New Braunfels, TX 78130

Andrew

Job Details: 03/19/2025

Arrived on site and replaced damper control(WPW10479155) and triple valve(W11579561). Unit is now working as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Canyon Lake, TX 78133

Andrew

Job Details: 03/19/2025

Arrived on site to test unit for not draining. Found black wire to pump was broken. Fixed harness using butt connection. Unit is now working as designed. No parts replaced at this time. No leaks detected. Job complete.

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPA00

Near Austin, TX 78737

Luis

Job Details: 03/19/2025

"Arrived on site for no ice. Removed cover found broken wire on grid cutter,ran diagnostic all test passed. Ran a normal cycle,replaced grid cutter ice forming on evaporator plate. W10919199"

We serviced a

WHIRLPOOL WASHER

Model WFC8090GX0

Near Austin, TX 78722

Scott

Job Details: 03/19/2025

"Arrived on site formwasher leaking . Ran diagnostics test wash ,found unit it is leaking during fill at dispenser housing. Ordering dispenser assembly. Call to set return . ; ordrng 1 W11256731 (Dispenser housing complete)"

We serviced a

WHIRLPOOL WASHER

Model MHW6630HC0

Near Leander, TX 78641

Daniel A

Job Details: 03/19/2025

We serviced a

MAYTAG WASHER

Model MTW5700TQ0

Near Pflugerville, TX 78660

Jonathan M

Job Details: 03/19/2025

"Arrived on site for a washing machine that will not advance three cycles or drain. Inspected unit and work area. The customer advised that the unit will fill but won't do anything else. I tested the lid switch and found when I closed the lid, I could not hear the switch engage. I gained access to the door switch and found the switch broken. I replaced the door switch and tested the unit. The unit began to work and operate as designed. Call complete. WP8318084."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near New Braunfels, TX 78130

Tim M

Job Details: 03/19/2025

"Arrived on site to test unit for low water pressure. Upon arrival customer stated water dispenser pressure is extremely low and ice cubes are very small. Verified issue, minimal amount of water is dispensing and ice cubes are very small. Removed filter and tested, full water pressure has been restored. Cycled ice maker, ice maker filled with an ideal amount of water. Issue is the filter is clogged and will have to get replaced to restore proper pressure. Customer will be contacting his community. Unit is running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Jarrell, TX 76537

Brandon B

Job Details: 03/19/2025

Arrived on-site for dryer not heating. Found dryer not starting also. The thermal is OL. Installed new fuse(wp3392519) cycled unit. Has good heat and airflow. Power at L1 and L2 is good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Hutto, TX 78634

Jonathan M

Job Details: 03/19/2025

Arrive downside for a refrigerator that has lights out in the refrigerator section. Inspected unit and work area. The customer advised that it was just their top lights in the refrigerator section and the freezer. I did confirm the customer's complaint and found the customers model has the updated led modules. I replaced the freezer light and tested the unit. I found all flights begin to work and operate as designed. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Austin, TX 78738

Leonardo

Job Details: 03/19/2025

"Arrived on-site to replace the board and vent. Replaced both parts, tested the unit, and confirmed it is functioning properly. The unit is now finishing the cycle as expected. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Marble Falls, TX 78654

Chris

Job Details: 03/19/2025

Arrived onsite for unit not heating upon further inspection found terminal block was not connected properly missing parts replaced terminal block 279320 unit is working as designed

We serviced a

KITCHENAID VENTHOOD

Model KVWB406DSS4

Near Lakeway, TX 78738

James K

Job Details: 03/19/2025

"Arrived on site for lights not working. Upon arrival, found LED lights working but very dim. Proceeded to replace W11493395 LED (2). Tested unit and now unit is functioning as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs555sihz03

Near Kyle, TX 78640

Luis

Job Details: 03/19/2025

"Arrived on site found fan barely spinning,removed fan motor installed a new fan powered on fan fan running good air flow reassembled unit normal operating sound on new fan."

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Moody, TX 76557

Sterling

Job Details: 03/19/2025

On arrival verified complaint of unit drum not spinning. On inspection found broken belt. Ran cycle and confirmed motor runs and unit heats. Replaced repair kit and unit is now working correctly. Job complete installed 4392065

We serviced a

WHIRLPOOL VENTHOOD

Model UXT4130ADS2

Near Austin, TX 78753

Matthew

Job Details: 03/19/2025

Unit in 2107.Arrived onsite for unit not functioning. Inspected and found filter pushed in and blocking blades from turning. Motor may have burned out. Did verify 120vac to Motor. Will need to order Motor assembly and filter. Office to reschedule. No one onsite for signature ; ordrng 1 W11105126 (Motor assembly) and 1 W10395127 (Filter)

We serviced a

KITCHENAID ICE MACHINE

Model KUID308ESS1

Near Austin, TX 78746

Luis

Job Details: 03/19/2025

"Arrived on site for thin to no ice. Ran a normal cycle found water not filling to the top of pan with max thickness set,replaced recirculating pump ran cycle water filled to the top."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Austin, TX 78753

Matthew

Job Details: 03/19/2025

Arrived onsite for unit not dispensing water. Inspected and found unit not making ice or dispensing water. Found supply shutoff. Turned supply on and unit is now dispensing. Job complete. No one onsite for signature

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Killeen, TX 76549

Robert

Job Details: 03/19/2025

F8e1 NTW4516FW1 Arrived on site for a washer not working. On arrival I ran diagnostic andfound error code F8E1 further inspection found suspension was in terrible shape. Gearcase was leaking oil in ordered every part that is needed to fix issues. I rescheduled client 3/24/25 no water leaks visible from main water supply. ; ordrng 1 W11124710 (Control board) and 1 W10780045 (Suspension) and 1 W11448788 (Wireharness) and 1 W11454741 (Gearcase) and 1 W10913953 (Actuator) and 1 W10721967 (Splutch) and 1 WPW10006384 (Belt) and 1 WP21366 (Spanner)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Bastrop, TX 78602

Joe Z

Job Details: 03/19/2025

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Canyon Lake, TX 78133

Andrew

Job Details: 03/19/2025

Arrived on site to test unit for residue left on clothes. Customer stated she was told by whirlpool customer service to engage faucet and get clothes soaked prior to starting unit to'trick' unit into thinking the loads are bigger and make it add more water. Advised customer by 'tricking' unit into thinking loads are bigger unit is dispensing more soap causing residue issues. Found no stored error codes. Found unit not shifting properly into spin from agitate. Found rotor screw missing. Replaced screw(W10752189) from truck stock and unit now working as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Seguin, TX 78155

Andrey

Job Details: 03/19/2025

"Arrived on site to test unit for not drying, tested unit found moisture sensor fell out during cycle, damaged harness and sensor, will need to replace moisture sensors and harness, ordering parts rescheduled for 3/25 customer wants a AM appointment ; ordrng 2 WP3387223 (Moisture sensor)s and 1 WPW10298258 (Moisture sensor harness)"

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Killeen, TX 76542

Robert

Job Details: 03/19/2025

We serviced a

WHIRLPOOL WASHER

Model MHW8630HC4

Near Marble Falls, TX 78654

Chris

Job Details: 03/19/2025

Arrived onsite for unit not spinning out clothes properly upon further inspection ran diagnostics 3 times ran quick wash with 4 beach towels & drain/spin couldn't duplicate issue with the clothes not spinning out properly advised customer to record a video at the end of the cycle and send it to appliance express called techline with findings sr#7741176902 he advised no parts needed. It could be a tub issue I have video of it i couldn't upload to SD unit is working as designed no leaks observed during service

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Kyle, TX 78640

Brandon

Job Details: 03/19/2025

"Arrived on site to replace previously diagnosed parts. I replaced damper and fill extension, unit tested good. Parts used w11645127 and wpw10496649"

We serviced a

WHIRLPOOL WASHER

Model MHW6630HW1

Near Spicewood, TX 78669

James K

Job Details: 03/19/2025

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Austin, TX 78735

Leonardo

Job Details: 03/19/2025

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Temple, TX 76504

Robert

Job Details: 03/19/2025