We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Hewitt, TX 76643
Jonathan M
Job Details: 03/08/2024
"Arrived on site for a refrigerator. That is not cooling. Inspected unit and work area. The customer advised the refrigerator was semi cooling in the freezer was semi cooling but it the freezer was not freezing. I checked temperature in the freezer and found it at 39?F . I gained access to the compressor and checked pressures. Found the low side sitting at -3 psi, but the high side I could not get a good rating on as it was showing no pressure. I attempted to remove the Schrader valve and found Refrigerant spewing out of it, indicating the Schrader valve was damaged. I vacuumed out the charge and pressurized the unit with 125 psi of nitrogen. Within 10 minutes, I found pressure drop two psi on the low side while not affecting the high side. After another 15 minutes, found pressure dropped to 121 psi on the low side and 123 psi on the high side. I used bubble solution at the dryer, condenser, and compressor connections. Found no leaks detected. I gained access to the evaporator and use bubble solution on the evaporator after recharging the system up back up to 125 psi. I did not find any Leaks at the evaporator. As I waited for techline, I found pressures drop to 118 psi after an hour and a half of charging it the second time. I called whirlpool tech line and spoke to Kurt SR # 7738641860. He had me do a few checks and advised that there would be a leak within the cabinet due to the inability to find any bubbles forming on any of those components. He also advised that the leak would be too small to really detect. He advised that the unit would be sent to review, and that the customer or myself will be contacted depending on the next steps. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBE01
Near Austin, TX 78754
Joe Z
Job Details: 03/08/2024
"Arrived on site for unit not cooling and not making ice. Upon arrival,inspected unit and temperature in FC and RC are correct. Tenant states that there were never temperature issues that the unit just does not make ice. Inspected icemaker and container is empty and mold is free of water or ice. Test icemaker. Unit does harvest correctly just never calls for water. Bypassed the water fill on icemaker and valve fills correctly. Need to replace ice maker ordering ice maker. Office to reschedule ; ordrng 1 W10882923 (Ice maker kit) and 1 WPW10300024 (Ice maker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Round Rock, TX 78665
Wesley
Job Details: 03/08/2024
Arrived onsite for rusting dishracks and broken left upper rack stop. Ordering rack and stops to repair. Provided advice on use and care while onsite. ; ordrng 1 WPW10082861 (Stop) and 1 WPW10525643 (Lower dishrack)
We serviced a
JENN-AIR COOKTOP
Model JGCP436HL00
Near Leander, TX 78641
Miguel
Job Details: 03/08/2024
"Riced on site with new parts. Completely disassembled unit. Replaced all burner holders, screws, burner heads, caps, Lp conversion kit no caps. Verified operation. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Jarrell, TX 76537
David Z
Job Details: 03/08/2024
Arrived on site to install harness to resolve non functioning dishwasher. Examined harness and did not see any issues and replaced the sump and motor. Tested and verified unit working as designed. No water leaks found. Repair completed.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Lorena, TX 76655
Jonathan M
Job Details: 03/08/2024
"Ive been on site for a range that has no power. Inspected unit and work area. I did confirm the customers complaint and check the back of the unit. Found no evidence of any grounded wires and check voltage. Found no voltage coming from the outlet. I checked the breaker and found the breaker had been tripped. I resupply power to the range and tested the bake, broil, and surface elements. Found all working and operating as designed. I did it by the customer that because they are on a GFCI breaker, it may have registered a false ground, as there are no wiring or evidence of any kind of grounding issue. The unit is working as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Leander, TX 78641
Kimo
Job Details: 03/08/2024
"Arrived onsite to install previously ordered parts. Upon arrival I installed the new gearcase, rotor, stator, clutch and slider (sliders come with new rotor screw). And tested the unit and found unit operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Hutto, TX 78634
Matthew
Job Details: 03/08/2024
On arrival customer complained about long preheat time. Ran unit at 350 degrees and Oven preheated in just under 11 minutes (10m/45s). Notified customer that this is well within spec and unit is functioning as designed. Customer stated its not as fast as their previous oven. Will need to contact tech line for documentation.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Georgetown, TX 78626
Lou
Job Details: 03/08/2024
"Arrived on site to inspect washer getting off balance. Upon further inspection, the customer advised the unit is getting off balance and broke the drip pan below (photo). Checked the basket punch outs and found some not fully punched through. Removed and replaced the basket and calibrated the unit and tested in diagnostics. Unit is operating as designed. I was able to get the unit with the drip pan connected to the drain pipe, but its not secured as its broken. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Del Valle, TX 78617
Scott
Job Details: 03/08/2024
"Arrived on site for dryer tripping breaker . Breaker is only tripping some times .very random. Checked voltage ,harnes, element . No grounding . Ran unit and found correct amperage . Couldnt duplicate any issues with dryer . Do recommend changing to a non gfi breaker . Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC0
Near Canyon Lake, TX 78132
Andrew
Job Details: 03/08/2024
"Arrived on site to test unit for damaged bellow. Replaced damaged bellow, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0B
Near Jarrell, TX 76537
David Z
Job Details: 03/08/2024
"Arrived on site to diagnose refrigerator that was sparking / possibly smoking underneath. Spoke with customer and clarified that they did not see sparking or smell smoke, but were hearing a noise sometimes from the freezer compartment and smelling something warm/hot. Advised this was the unit going through defrost with ice melting on the heater and not a short. I checked under the unit / defrost heater and did not see any evidence of any shorts or sparking. Examined all visible wire and did not see anything out of the ordinary. Unit working as designed. Reported findings to safety, SR7738539379. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Georgetown, TX 78628
Lou
Job Details: 03/08/2024
"Arrived on site to install previously diagnosed and ordered parts. Due to the motor, vent and control failures, I removed and replaced the mentioned parts and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Jarrell, TX 76537
David Z
Job Details: 03/08/2024
"Arrived on site to diagnose dryer that was taking several cycles to dry. Tested unit and found it is heating, but has almost no airflow. I checked the vent since the unit was pushed into the wall and found the vent completely folded closed. Advised customer to pull unit away from the wall and replace the vent hose to resolve. Unit working as designed. Repair completed."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Waco, TX 76705
Jonathan M
Job Details: 03/08/2024
"Arrived on site for a washing machine. That is not finishing cycles. Inspected unit and work area. We customer devise at the unit tends to not finish out more often than it does. I found the unit unlevel due to the flooring and the customer had a load inside of it. I ran the unit through a drain and spin And found the load bouncing off the front panel. I found that the tub was leaning up against the front panel, causing the issue. I adjusted the feet on the washer and checked the suspension. I found the suspension was good. I did find that the customer was washing a blanket with other shirts and pants. I did advise the customer against mixed loading due to that issue of going off balance as well. I ran the unit through diagnostics and did not find any stored error codes. I did advise the customer that the issue is most likely with the unit being on level and with potential loading issues. Went over loading tips on the washer and found the unit working an operating as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Leander, TX 78641
Kimo
Job Details: 03/08/2024
Arrived onsite for a washer that is not operating. Upon arrival the customer informed me that they had not scheduled any service with us and I left.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Jarrell, TX 76537
David Z
Job Details: 03/08/2024
Arrived on site to install dishwasher spring bushings. Replaced bushings and verified proper operation. Repair completed.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78733
Ryan B
Job Details: 03/08/2024
"Arrived on site to replace faulty harness diagnosed on previous trip. Replaced harness, tested unit, unit would not cycle past drain, and found drain hot to the touch. Replaced drain, tested unit, issue persisted. Replaced actuator and control, tested unit, unit is running as intended. No leaks present at this time. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS05
Near Georgetown, TX 78628
Lou
Job Details: 03/08/2024
"Arrived on site to inspect cooktop flames. Upon further inspection, I tested all burners and found the, too high with orange/yellow tips. I found the unit is operating on propane and the orifices are natural gas. I converted the unit to propane orifices (provided by the customer) in all burners and retested and adjusted the flames and the unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Killeen, TX 76542
Tyler
Job Details: 03/08/2024
"Arrived on site for washer making a buzzing noise. Upon arrival found f0E9, f9E1, f0E2, f8e1 in diagnostics. Found lid wouldnt fully shut due to failing hinges. Ordering W11551369 left and right W11551376 hinges and will need to return with previous parts to also replace valve and pump. Rescheduled customer for 03/14/24; schdld next appmnt for 3/14 THU !"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Killeen, TX 76542
Tyler
Job Details: 03/08/2024
"Arrived on site for washer pausing at the end of rinse and spin cycle. Upon arrival found washer completely off lvl and rocking back and forth and f0E9 in diagnostics. Ran cycle and found water pressure weak through valve and back left suspension rods also weak. Ordering W11400156 rods, and W11595805 valve and rescheduled customer for 03/14/24 to complete repairs. ; ordrng 1 W11400156 (Rods) and 1 W11595805 (Valve)"
We serviced a
WHIRLPOOL VENTHOOD
Model WVW57UC0FS3
Near Dripping Springs, TX 78620
Tim M
Job Details: 03/08/2024
"Arrived on site to replace control board, replaced control and tested, unit is now functioning as designed, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Austin, TX 78753
Scott
Job Details: 03/08/2024
Arrived on site for washer not going into wash cycle . Ran diagnostics no error codes and unit passed wash test . Found out talking to customer that she lifted the lid and didnt hit start . Instructed on use of unit . No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ2
Near Harker Heights, TX 76548
Sterling
Job Details: 03/08/2024
"On arrival verified complaint of not function F8E4. On arrival unit is powered off. Looked under unit for any signs of excess water or leaks, no signs found. Had to remove float switch to see better. Tested float switch and it is good, returned power and ran diag mode. No error codes found. Ran normal cycle and it ran 10 minutes no issue. Previously it would not start the cycle without popping the code up. Verified against the AFL video and found it had most likely been a bad connection at float switch which was repaired during the course of my diag testing. Job complete no leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 03/08/2024
Arrived on site to relaxed tub and hinges. Replaced tub and hinges and found tub was not the correct one it didnt have the 3rd rack whole for the tracks. Will order new tub office to reschedule and Inspect new tub. ; ordrng 1 WPW10327249 (Fill valve) and 1 W11649982 (Tub) and 1 2hourjob (2 hour job)
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS05
Near Austin, TX 78738
Leonardo
Job Details: 03/08/2024
Arrived on site on test unit for flames to high. Found right front and left front burner flames to high. Found burner cap not sitting correctly. Secured cap test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Austin, TX 78730
Luis
Job Details: 03/08/2024
"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. AUTHO S84638 ; used 4 W11632139 (Led module) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/08/2024
Arrived on site for washer not shutting off drain cycle. Upon arrival found control relay fused and causing power to stay on to drain pump. Found pump bad also and replaced both parts. Reassembled and tested unit. Found washer working as designed with no leaks. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Jarrell, TX 76537
David Z
Job Details: 03/08/2024
"Arrived on site to diagnose dishwasher not running. Checked errors and found F8E4, F9E2 errors. I ran the unit and checked for leaks. Removed front panel and found no water coming from vent or door area. I did notice one corner of the door gasket was inverted a bit compared to the other corner. Removed and reseated door gasket. Advised possibly switching soap brands due to the soap suds from their existing soap were almost going over the front lip. Unit does not shoe any signs of leaking when I reran. Repair completed."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Harker Heights, TX 76548
Sterling
Job Details: 03/08/2024
"On arrival verified complaint of unit noise and shaking, ran diag mode and all components are good but unit shakes and grinds on spin. Visual inspection of gearcase shows leaking oil but stator and rotor are still good. Replaced gearcase and slider and unit now is quiet and runs great no shaking. Job complete no leaks detected during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Leander, TX 78641
Miguel
Job Details: 03/08/2024
Arrived on site for noise. Found noise is from the high speed of compressor. Attempted to dampen noise but is was still substantially. Will need new compressor. Office will call to schedule. ; ordrng 1 W11578205 (Compressor) and 1 W11506635 (Coupler) and 1 WPW10143759 (Uv drier) and 1 Nitrogen (Nitrogen)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Lampasas, TX 76550
Tyler
Job Details: 03/08/2024
Arrived on site for washer needing previously diagnosed slider. Upon arrival reconfirmed issue and installed part. Tested and found washer working as designed with no leaks. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Waco, TX 76708
Jonathan M
Job Details: 03/08/2024
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the icebox, adapter, gaskets, and added Pirma gum around the vent edges to seal off any air flow issue. Reassembled the unit in the unit is working in operating as designed. Call complete."
We serviced a
KITCHENAID VENTHOOD
Model KWCU360JSS1
Near Austin, TX 78717
Paul
Job Details: 03/08/2024
Arrived onsite for a vent hood to replace the fuse holder. I cut out the 3/16 spade connectors and added 1/4 spade connectors to fit the customers new fuse holder he supplied. I installed the fuse supplied by the customer and installed the LED bulbs supplied by the customer. I tested the hood lights and they are working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Marble Falls, TX 78654
Maurice R
Job Details: 03/08/2024
"Arrived onsite for previously diagnosed parts. Installed the rc door and moved all the components from the old door over to,the door. Made sure the door was sealing correctly. Informed the customer that it will take 48 hours for the door to get good seal. The unit is operating as designed and no water leaks detected during inspection."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS2
Near Briggs, TX 78608
Tyler
Job Details: 03/08/2024
Arrived on site for dishwasher not working correctly. Upon arrival found f7e2 in diagnostics p. Found motor failing to operate. Replaced it and tested unit. Found no leaks and unit filling as designed. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Georgetown, TX 78633
Lou
Job Details: 03/08/2024
"Arrived on site to inspect wall oven microwave combo unit clock resetting itself. Upon further inspection, the customer provided a photo of the units control panel display which indicated the unit lost power. Customer advised that they do not have the Whirlpool app downloaded in their phone and the unit connected to wifi. I placed the unit in diagnostics and found no error codes. Customer advised they attempted to connect to wifi but it failed in the past. I removed and replaced the control panel and assisted the customer in connecting to WiFi through the Whirlpool app on their phone. Connection was successful and I tested the unit and it is operating as designed. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS20
Near Woodway, TX 76712
Jonathan M
Job Details: 03/08/2024
"Don site for a wall oven. That is not reaching proper temperatures. Inspected unit and work area. The customer stated that since the last repair, the unit worked fine the first time, but they have had consistent issues cents. I noticed all three of the bake racks covered with aluminum foil. The customer had pre-started a bake cycle at 450? and I checked temperatures. I found the upper portion of the oven getting a lot hotter than the lower portions of the oven potentially due to an airflow issue. I did find the unit cycle between 430?F and 475?F. I had the customer take out the aluminum foil and restarted the test back over. Found the unit cycling and operating as designed averaging a temperature of 450?F. I called whirlpool tag line and spoke to Kurt SR# 7738639426. He advised that you cant have aluminum foil on the racks because it inhibits airflow throughout the unit and will cause the unit to see the unit is at temperature when the unit isnt at proper temperature throughout the unit. He advised that the cooling fan is meant to recirculate the air, but that when you have several barriers where the airflow cant flow through, you will have uneven temperatures. He advised Magno repair at this time in the unit is working as designed. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Waco, TX 76708
Jonathan M
Job Details: 03/08/2024
"Arrived on site for a dishwasher that is leaking. Inspected unit and work area. The customer advised that the first time they use the dishwasher, the unit leaked a lot of water all over the floor. They had their installers come back out and they did some stuff to it and it hasnt leak sense, but they were told to keep the appointment. I ran the unit through an auto test and found the unit working and operating as designed with no leaks present. The customer said that she was able to wash the last four washes without it leaking. A verified all water connections were secure and there were no leaks present during operation. I did advise the customer that it appeared that theyre installers fix the original issue, which was probably due to installation. Call complete."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Killeen, TX 76542
Tyler
Job Details: 03/08/2024
"Arrived on site for dryer making a screeching noise when started. Upon arrival found belt loose, and rollers failing. Used repair kit 4392065 and replaced rollers, idler, and belt. Tested unit and found noise removed and dryer working as designed. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Hutto, TX 78634
Matthew
Job Details: 03/08/2024
"Arrived onsite for unit dispensing water slowly and not filling ice tray adequately. Ran test and found low flow. Removed filter and flow improved to normal. Notified customer that either the filter was bad or the housing was causing restriction. Replaced housing and tested, no change with filter. Customer will look to replace filter."
We serviced a
LG REFRIGERATOR
Model LFXS26973D/01
Near Andice, TX 78628
Gerry C
Job Details: 03/08/2024
LFXS26973D/01 Arrived to replace valve. I removed and replaced the faulty valve and tested. The ice maker filled as designed. No leaks observed during service. Warranty applied.
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW0
Near San Marcos, TX 78666
Andrew
Job Details: 03/08/2024
Arrived on site and verified previously diagnosed console and control were needed. Replaced parts and leveled unit. Unit now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Leander, TX 78641
Kimo
Job Details: 03/08/2024
Arrived onsite for a refrigerator that is leaking and has ice buildup in the back of the freezer. Upon arrival I gained access to and inspected the water lines and connectors under the unit and found them dry. Not leaking. Upon further inspection I found some frost on the back of the freezer. I gained access to the Evap and found that the frost pattern was good not too much frost at this time but I did find that the drain hole was blocked I removed the blockage and ran the heater by activating it in diagnostic mode and allowed the melt water to flow through the drain hole and the monitored it from underneath the unit and found the the water dripped into the drip pan. Like normal. I did change the defrost setting from dynamic to basic and asked customer to monitor the unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Kyle, TX 78640
Ryan B
Job Details: 03/08/2024
"Arrived on site to inspect unit for not producing ice. Upon closer inspection found ice maker working properly. However the motor within the ice maker is grinding and straining trying to move. Found ice stuck through out container. Dumped ice into bin and freed stuck ice, but unit still sounded the same and would not dispense ice. Ordering ice container assembly WPW10558423 and will return. Rescheduled for 3/15/24. ; ordrng 1 WPW10558423 (Ice container assembly)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Austin, TX 78723
Joe Z
Job Details: 03/08/2024
"Arrived on site for cooktop igniters begin clicking as soon as power cord is plugged in. Upon arrival, test unit and igniters begin sparking as soon as power cord is plugged in with all knobs on off position. Removed rear panel and cook top to inspect all harness wires and components. All harness wires are good with no cuts or broken wires grounded. Test spark module and is good. Need to replace switch harness. Office to reschedule ; ordrng 1 W11233074 (Knob switch harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78735
Luis
Job Details: 03/08/2024
"Arrived on site for water dispensing on its own. Per customer they would get water from the dispenser then water flow would stop,then with cup away from dispenser water would dispense on its own tested water dispenser found after multiple times water stopped dispensing on its own. Ordering dispenser ui and main control due to possible communication issue. ; ordrng 1 W11099702 (Dispenser ui) and 1 W11333076 (Main control)"
We serviced a
WHIRLPOOL OVEN
Model WEG750H0HZ5
Near Austin, TX 78758
Scott
Job Details: 03/08/2024
River on site for touch screen dead . Found user interface face black and not responding . Ran diagnostics for user interface error . Replaced ui console . Ran diagnostics agin . All checked normal. Also instructed customer to have WiFi connected. No gas leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Lockhart, TX 78644
Andrey
Job Details: 03/08/2024
"Arrived on site to test unit for turning on by itself, tested unit found that unit has software issues, and console extremely sensitive and even a wave with the hand can activates settings, customer also has plastic warp on console for protection that could be interfering with functions, there is no Wi-Fi connection at home do to no internet in area, advised customer to get hot spot from cell provider, called safety and asked for authorization for control and console replacement, safety does not want to cover any repair do to age of unit but have options for customer and advised her to call them, at this time job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Kyle, TX 78640
Andrey
Job Details: 03/08/2024
"Arrived on site to replace previously diagnosed ice maker, control, UI and left FC bracket, replaced and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS23
Near New Braunfels, TX 78132
Andrew
Job Details: 03/08/2024
Arrived on site to test unit for not starting. Found unit would heat for a few minutes and would error out with f8e0(lower fan speed). Found new blower was damaged in box. Ordering new blower and scheduled for 03/14. ; ordrng 1 W11598119 (Blower)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Leander, TX 78641
Miguel
Job Details: 03/08/2024
Arrived on site with new deflector. Replaced deflector. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GBS0
Near Marble Falls, TX 78654
Maurice R
Job Details: 03/08/2024
"Arrived onsite for previously diagnosed parts. Installed the adjuster on the top rack, tested the rack by lowering and raising the rack. The rack is operating as designed and no water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB2
Near Temple, TX 76501
Sterling
Job Details: 03/08/2024
On arrival verified complaint of unit stopping mid cycle. Ran diag test and found no error codes. Confirmed all the components are working and advised the spacing during cycles is normal for the processing of the programming. Job complete no leaks detected during service.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Georgetown, TX 78626
Gerry C
Job Details: 03/08/2024
"MED4500MW0 Arrived to install previously diagnosed and ordered part. I removed and replaced the drum assembly W10899578 and tested. The clanking noise that was associated with drum rotation was fully corrected and I could not recreate the issue through multiple tests, heated and not heated. Operational test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Round Rock, TX 78681
Matthew
Job Details: 03/08/2024
"Arrived on site to replace faulty components on drive system. Replaced gearcase, actuator capacitor, cam belt, and shield. Tested and unit is now functioning properly. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near Jarrell, TX 76537
David Z
Job Details: 03/08/2024
"Customer unavailable at time of service. Rescheduled for 3/15, customer requests last call of day since they are not usually available until after 4.; schdld next appmnt for 3/15 FRI !"
We serviced a
WHIRLPOOL VENTHOOD
Model GXW7330DXS1
Near Georgetown, TX 78628
Gerry C
Job Details: 03/08/2024
GXW7330DXS1 Arrived to install previously diagnosed and ordered part. I removed and replaced the bulb and tested. The issue was resolved and the light worked as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB10
Near Austin, TX 78724
Joe Z
Job Details: 03/08/2024
"Arrived on site for FC door gasket comes off. Upon arrival, inspected unit. The gap on liner is too large. Old and new gasket will not hold. Ordering door and badge. Office to reschedule ; ordrng 1 LW10668875 (FC door) and 1 W11178521 (Nameplate)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Leander, TX 78641
Miguel
Job Details: 03/08/2024
Arrived on site with new water valve. Removed bottom panel. Replaced water valve. Verified operation. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Georgetown, TX 78626
Lou
Job Details: 03/08/2024
"Arrived on site to install previously diagnosed and ordered part. Due to the dryer rear panel being damaged at the mounting screws and vibrating, I removed and replaced the rear panel and screws and tested. Unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cedar Park, TX 78613
Kimo
Job Details: 03/08/2024
WRS325SDHZ08 Arrived onsite for a refrigerator that is not cooling. Upon arrival I found that the RC was at room temperature and the fc cool. Upon further inspection I that the Evap was covered in about a half inch thick sheet of ice. I removed the ice and tested the heater and found it good I tested the thermistor and found the it was testing out of rage. I replaced the thermistor and both controls and found unit operating as designed
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Kyle, TX 78640
Leonardo
Job Details: 03/08/2024
Arrived on site to test unit for gas smell coming from regulator. Found adapter had no plummers tape. Replaced regulator and secured adapter correctly no gas leaks found job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hutto, TX 78634
Wesley
Job Details: 03/08/2024
Arrived onsite for both dishracks peeling and rusting. Ordering dishracks to repair. Replaced broken stops. ; ordrng 1 W11129404 (Lower dishrack)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Round Rock, TX 78664
Matthew
Job Details: 03/08/2024
"Arrived on site for unit display flashing and beeping as well as internal lights flashing until ice is removed from the ice bucket. Called Tech line for assistance. Spoke to Curt SR#7738639058. Discussed with tech and tech believes there is some sort of low-voltage short happening on the ice bin is full and when removing the ice do unit returns back to normal operation. Recommended ordering and replacing the emitter receiver, and UI at the same time. Office to reschedule ; ordrng 1 W11636544 (UI)"
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Red Rock, TX 78662
Andrey
Job Details: 03/08/2024
"Arrived on site to test unit for knobs not lining up, tested unit found that knob needed to be slightly adjusted, adjusted and advised customer that if bummed caused knobs not to line up, it can be slightly adjusted when needed, unit is functioning as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Hutto, TX 78634
Matthew
Job Details: 03/08/2024
Arrived onsite for unit damper making excessive noise. Upon arrival inspected unit. Ran damper and customer confirmed noise. Replaced damper and noise was reduced. Notified customer that unit mechanisms will be audible and not completely quiet. Unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Austin, TX 78703
Ryan B
Job Details: 03/08/2024
"Arrived on site to inspect unit for clothes still being wet at end of cycle. Upon closer inspection found moisture sensors reading opens and thermistor and thermal fuse faulty as well. Replaced both electrodes, thermal fuse and thermistor. Tested unit unit is running as intended. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Liberty Hill, TX 78642
Maurice R
Job Details: 03/08/2024
"Arrived onsite for washer making a loud noise on high spin. On inspection I gain access to the shocks and springs. They all look good, checked the drum and it moves back and forth but not up and down. Talked with Susie and going to order a tub assembly and return the shocks. Office to reschedule when parts come in and no water leaks detected during service.; ordrng 1 W11460604 (Tub assembly)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near New Braunfels, TX 78132
Andrew
Job Details: 03/08/2024
Arrived on site to test unit for not turning off. Found elements cycling as designed. Unit was responsive on arrival. Advised customer to download app and connect unit to WiFi to ensure unit has most current software update per service pointer W11525545. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Austin, TX 78759
Scott
Job Details: 03/08/2024
"Arrived on site for dispenser not opening during use . Found connections was not pushed in all the way on dispenser . Reconnected and made sure it was secur. Ran diagnostics, all checked normal. No water leaks detected at time of service job complete"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Waco, TX 76708
Jonathan M
Job Details: 03/08/2024
"Arrived on site for a dryer that is intermittently not powering on. Inspected unit and work area. The customer advised that its already happened several times where they will try to turn on the unit and the unit will not power on. They did advise that if they power cycle the unit, the unit will start to work, but this has been multiple times. This is happened. I found the unit working properly upon arrival and ran the unit through diagnostics. Did not find any stored era codes. I went ahead and replaced both the control and the console. I did advise the customer that if they continue to have further problems, the issue would be with their electrical supply, having intermittent drops and voltage, which would most likely be at the power plug. Other than that, I did advise we replaced everything in the circuit. The unit is working and operating as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Lockhart, TX 78644
Andrey
Job Details: 03/08/2024
"Arrived on site to test unit for water leak, customer stated that its intermittent and it leak from the front left, could not test unit properly do to home has no water at this time, unit already has a updated tub ring, when customer get water back advised to dilute softener 50-50 with water, so it can be easily washed out from softener dispenser, customer will run a few loads and if its still leaking she will call us back at this time job complete"
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ1
Near Round Rock, TX 78665
Wesley
Job Details: 03/08/2024
Arrived onsite for intermittently not igniting bake burner. Determined bake burner stem warping from factory install. Repaired by adjusting the bake burner stem for consistent positive ignition. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Austin, TX 78745
Ryan B
Job Details: 03/08/2024
"Arrived on site to inspect unit for no power. Replaced control due to unit being unresponsive. Checked connections while everything was exposed. Tested unit, unit is running as intended. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Austin, TX 78748
Ryan B
Job Details: 03/08/2024
"Arrived on site to inspect unit for light issues. Upon closer inspection found lightbulb the filament was busted, replaced light but issue persisted, replaced housing as well, tested unit, unit is running as intended. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Driftwood, TX 78619
Tim M
Job Details: 03/08/2024
"Arrived on site to test unit for frosting in freezer. Tested all components in freezer diagnostics and found them engaging properly. Fluffed up gasket with heat gun, advised customer to make sure door shuts properly and no gaps are left for moisture to be introduced. Unit is running as designed, no leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Dale, TX 78616
Andrey
Job Details: 03/08/2024
"Arrived on site to replace previously diagnosed parts, replaced tub,basket, wash-plate, hub, suspension, gear case, pump, belt, shift actuator, control and cam, tested unit unit is now running as designed, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Manor, TX 78653
Joe Z
Job Details: 03/08/2024
"Arrived on site for oven not operating. Upon arrival, test unit by preheating to 350. Unit never begins to preheat and just returns to standby mode. Also tried broil and have same issue. Tried to run diagnostics and control is not responding keypad sequence . Pulled unit from wall to check polarity and test bake and broil elements and are good. Need to replace control. Ordering control. Office to reschedule.; schdld next appmnt for 3/13 WED !"
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX535HPS01
Near Austin, TX 78730
Luis
Job Details: 03/08/2024
Arrived on site for too much ice. Diagnosed a defective bin thermistor replaced bin thermistor
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Dripping Springs, TX 78620
Andrew
Job Details: 03/07/2024
Arrived on site and replaced previously diagnosed compressor. Charged system with 140psi of nitrogen and found no signs of leaks. Frost pattern developing ideally. Advised customer to place glass or bottle of water in FC and when frozen solid to continue using unit. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WFE975H0HZ4
Near Jarrell, TX 76537
David Z
Job Details: 03/07/2024
"Arrived on site to replace cooktop due to cracking. Examined cooktop and could not identify any impact markings, and the cooktop failure was due to thermal cracking. Replaced cooktop and verified proper function. Repair completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Austin, TX 78745
Matthew
Job Details: 03/07/2024
Arrived onsite to replace compressor per special project Special Project S71162. Replace compressor kit dryer and access valve. Pulled vacuum and held. Charged per spec and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Austin, TX 78745
Luis
Job Details: 03/07/2024
"Arrived on site. Diagnosed a,defective compressor,per service pointer replaced defective compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Austin, TX 78723
Scott
Job Details: 03/07/2024
Arrived on site on site for washer not running.ran diagnostics no error codes . Found debris in valve .also drain pump making noise .ordering valve and drain pump .call to set return ; ordrng 1 W11210463 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Temple, TX 76502
Tyler
Job Details: 03/07/2024
"Arrived on site for dishwasher with broken door panel insert and possibly leaking, upon arrival confirmed insert broken and prevent a flush seal between door and gasket in upper right corner. Removed dishwasher from unit and inspected all fill line connections. Ran dishwasher but couldnt find any trails of water sediment or leaks. Ordering W11579566 insert and rescheduled customer for 03/13/24 to complete repairs.; ordrng 1 W11579566 (Door Insert)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Waco, TX 76705
Jonathan M
Job Details: 03/07/2024
"Arrived on site for a dishwasher that is not starting. Inspected unit and work area. The customer advised the unit had been working just fine but that it just completely stopped being able to start cycles. I tested the unit and confirmed the customer complaint. I ran the unit into diagnostics and found the unit would not enter into diagnostics, suggesting a latch issue. I opened up the door and found the latch had some grease residue on it and had shorted out. I replaced the latch and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FH05
Near Bastrop, TX 78602
Joe Z
Job Details: 03/07/2024
Arrived on site for cooktop indicator light stays on. Upon arrival inspected unit. Found all knobs on off position but light remains on. Power cycled unit and no change. Found front right infinity switch has failed. Replaced right front switch. Indicator light now turns off. Test unit by turning on all burners and oven. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Austin, TX 78747
Scott
Job Details: 03/07/2024
Had wrong modle number . Ordering correct drum . Call to set return ; ordrng 1 W10508188 (Drum)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS0
Near Austin, TX 78759
Wesley
Job Details: 03/07/2024
Arrived onsite and replaced the fan blade only. Rediagnosed water leak symptom as splatter from the ice maker fill spout behind the back panel. Made adjustment to the existing fill spout to repair and prevent splatter leak. All checks good. Office to charge adjusted total due to less parts being needed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Killeen, TX 76543
Tyler
Job Details: 03/07/2024
"Arrived on site for dryer not heating, upon arrival confirmed failure. Found cutoff broken and element close to grounding out. Replaced element and cutoff kit as well as use pressure device and found signs of clog in vent of home itself. Recommended to customer they would need a dryer vent cleaning prior to using dryer to prevent any house fires. Dryer works as designed call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Round Rock, TX 78664
Sterling
Job Details: 03/07/2024
"On arrival verified complaint of not filling on active wear. Ran active wear cycle on cold, hot. And warm setting all cycles filled correctly Customer stated she wasn't waiting long enough for fill to start. Unit is working correctly with no error codes. Job complete. No leaks detected during service."
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS02
Near Round Rock, TX 78681
Sterling
Job Details: 03/07/2024
On arrival verified complaint of after power outages unit won't turn back on. After power fluctuates again it will. Ui is connected to wifi at this time. Went to breaker and simulated power outages one at a time and unable to replicate failure. Unit is currently working at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Hutto, TX 78634
Sterling
Job Details: 03/07/2024
On arrival verified complaint of unit leaking. Ran diag found no codes. Ran a full quick cycle with load of towels and removed back panel to inspect and watch. Unit did not splash or leak a single drop during cycle. Unable to identify cause of leaks called TL to document mystery leak. 7738634852.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX1
Near Austin, TX 78702
Scott
Job Details: 03/07/2024
"Arrived on site ,replaced sump pump. Ran diagnostics all checked normal. No water leaks detected at time of service.job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Dripping Springs, TX 78620
Andrew
Job Details: 03/07/2024
Arrived on site to test unit for not being able to level and sliding. Found adjustment bolt were unattached from roller cabs. Secured bolts and leveled unit to recommended. Advised contractor due to floors being soo smooth and unit sitting in rollers only was to prevent it from sliding is yo shin the front rollers. No leaks detected. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL05
Near Dripping Springs, TX 78620
Andrew
Job Details: 03/07/2024
"Arrived on site and replaced left RC door gasket, inlet valve and added pressure regulator. Unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Elm Mott, TX 76640
Jonathan M
Job Details: 03/07/2024
"Arrived on site for a refrigerator that is frosting in the freezer section. Inspected unit and work area. The customer advise the unit cools and operates just fine but that they are getting frosting up in the upper right hand corner of the freezer section at the door. I did confirm the customers complaint and found frost inside the unit. I found the door gasket, not quite making a proper connection and use to heat going to try to reform the gasket. Found that the frame of the cabinet was bent out a little bit, causing the door not to make a proper seal. I checked the liner inside the cabinet and found an indentation on the left-hand side. I attempted to use silicone to bridge the gap, but found that the gap was too wide, for the Silicone and Silicone was just dripping down. I called Whirlpool Techline and spoke to Andrew SR# 7738633973. He had me send him several photos of the indentation of the liner, and advised that the gap was too wide to silicone, and that the unit would be sent to review. He advised that whirlpool would be in contact with my cell for the customer depending on the next steps. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Leander, TX 78641
Miguel
Job Details: 03/07/2024
Arrived on site for refrigerator freezer not cooling passed 20f. Found evaporator coil was frozen over. No problems found with front controls. Other responding properly. Unit is not defrosting Test 6 confirms defrost is working. At control heater is pulling 3 amps. Replaced main control. Advised to allow ice to melt. Call complete. ; schdld next appmnt for 3/14 THU AM
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Austin, TX 78730
Wesley
Job Details: 03/07/2024
Arrived onsite for concerns about dispenser drawer function. Dilution and dispensing concerns. Provided maintenance. Evaluated function. All checks good. Unit is now operating as designed. Advised customer on findings and use customization options.