Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Map of Bellmead, TX

Honest & Reliable.




Review of Appliance Express

Appointments are made and kept. Quality work in a timely manner. Overall satisfactory service.


Map of Austin, TX

Excellent service




Review of Appliance Express

Knowledgeable and courteous staff


Map of Austin, TX

On time, Courteous and great service




Review of Appliance Express


Map of Austin, TX

Professional




Review of Appliance Express


Map of Pflugerville, TX

Claudia




Review of Appliance Express


Map of Buda, TX

Quick, fast service




Review of Appliance Express

Diagnosed quickly, fixed problem was out in 30 minutes


Map of Temple, TX

GREAT SERVICE




Review of Appliance Express

Technican, was friendly, very knowlegble,and prompt.Service was done within 2 days of call in, very satisfied.GOOD JOB


Map of Robinson, TX

Great Service




Review of Appliance Express

Mike did a great job explaining what he was doing and why he was doing it.


Map of Temple, TX

I was very pleased with the service we received this morning and the knowledge of the repairman.




Review of Appliance Express


Map of Georgetown, TX

Great Job!




Review of Appliance Express

Mike was on time and very professional and friendly. He located the problem quickly and had it fixed in no time! I was very impressed with him and the associate who first contacted me about scheduling an appointment. I appreciate how quick and easy you made the entire process work for me. Thank you.


Great servive




Review of Appliance Express

Great job, on time and fixed issue.


Great Service




Review of Appliance Express

Finally, was able to fix the problem, that others couldn't


Satisfied customer




Review of Appliance Express

Mike was very professional and thorough.


Great Service Tech




Review of Appliance Express

Brandon showed up when he said he would, was very knowledgeable, anticipated the part need, had the right part and fixed the dishwasher in about 10 minutes.


Awesome Service - as always!




Review of Appliance Express

Mike was extremely professional & knew exactly the areas to check to fix our dryer.


Great service/ the repair was not complete but was finished on 3/30




Review of Appliance Express


Awesome service!!




Review of Appliance Express

Thanks so much to Scott for great service!


Great Service.




Review of Appliance Express

Brandon did a great job and was on time.


Awesome job




Review of Appliance Express

Awesome


Awesome Tech




Review of Appliance Express

Dona is a great tech. Explained the repair and triple checked her work.


Great Service, very helpful




Review of Appliance Express

Brandon was thorough, competent, asked the right questions, gave the right answers and was very accommodating and helpful. He left with most of my washer working properly. It still stops on the delicate cycle on "wash" before completing the cycle. Not sure about the heavy or bulky cycles yet (but the casual and regular cycle go all the way through to complete). I am concerned that the washer is filling within 3-4 inches of the top of the tub with just 3 t-shirts in the washer on the wash and both rinse cycles and I don't believe I ever noticed it doing that before I had these issues. The night before he came it filled to the top without any clothes in it when I was just rinsing out the tub and now it's filling all the way up or mostly full with very little in the washer. Brandon told me to wait and see if my washer did work right after recalibrating it and IF there were still issues to call them and I did. I will continue monitoring the various cycles and see if there are more issues. The ones I use most often (casual and regular) are completing their cycles (although they are filling up more than they I've ever noticed them doing before) and the delicate cycle still doesn't complete it's cycle. It stops on wash - not on "cycle finished/completed" and the clothes are still wet.


Great service!




Review of Appliance Express


very good service




Review of Appliance Express

excellent service


Excellent Service




Review of Appliance Express

Mr Johnathan is nice friedly guy with immense knowledge and he educated me on the usage and gave very good tips on other appliances as well...thank you!


Well done, Tommy!




Review of Appliance Express

Very professional service in all aspects. Tommy came prepared, he was knowledgeable about the issue, and made the repair quickly. I particularly like the fact that he was clean in appearance and put on cloth overshoes before entering my house.......an extra touch showing respect for my home.


Great job!




Review of Appliance Express


Bessie




Review of Appliance Express

Donna was great and knowlegable of the issue we were having. Had it resolved in 5 minutes.


Great service!




Review of Appliance Express

He came in, found the issue and had it fixed very fast. Thank you so much


Great service, very knowledgeable and friendly




Review of Appliance Express

I would recommend to others


Great service, plus great attitude




Review of Appliance Express


Great Service




Review of Appliance Express

The Staff was very professional and explained exactly what he was doing.


Great service




Review of Appliance Express

Brandon answered all our questions and was very knowledgeable


Excellent




Review of Appliance Express

Nathan was very knowledgeable and made sure the repairs were done correctly. He went above and beyond.


Great Service




Review of Appliance Express


Hood Fan Repair




Review of Appliance Express

Mike was prompt, quick to diagnose problem and affect a repair.


Very satisfied




Review of Appliance Express


Great Experience




Review of Appliance Express

Appliance Express has always gone over and above to provide excellent customer service. I highly recommend them!


Great service..




Review of Appliance Express

I would recommend appliance express..


Such Thorough Service - would recommend to anyone




Review of Appliance Express

Nathan did an AWESOME job. He was thorough in his investigation of what causing my dryer to squeak and clear in what needed to happen to fix it. He even went above and beyond by helping me level my washer. Highly recommend. Thanks, Nathan!


Excellent Service




Review of Appliance Express

Mike Chapman is an excellent technician. We asked for him by name when we encountered a problem with our microwave. The appointment was set for the day after I called. The replacement part was available within two days and installed promptly.


Super fast great technician




Review of Appliance Express

Jonathan was super fast and helpful had the issue identified and repaired in under 20 minutes. He even gave me a few maintenance pointers. I would highly recommend him again!


Great service, technician was very informative




Review of Appliance Express

Nathan was very professional, informative and experienced.


Good service




Review of Appliance Express

Jonathan was very friendly and professional.


Great services!!




Review of Appliance Express

Love the services fast and good 🤗 cliff is a very nice guy! I will definitely call them again!


Great service




Review of Appliance Express


Great first experience!




Review of Appliance Express

The technician was very personable and knowledgeable. He competed the repair and gave me a thorough update as to what happened and what he did to make it work properly.


Great service




Review of Appliance Express

On time


Brandon was amazing: knowledgeable, efficient, friendly. We really appreciated him!




Review of Appliance Express

Brandon was able to diagnose the ice maker problem quickly, offered a resolution and repaired it rapidly. He also replaced a part in the washing machine while he was here. He came at the earlier time slot that we were given to expect him which frees up part of our day.


Oven repair




Review of Appliance Express


Prompt, very competent service




Review of Appliance Express

Knowledgeable and patient in explaining the problem.


Linda




Review of Appliance Express

Excellent service. Kind repair man.


Awesome service!




Review of Appliance Express

I was very impressed with Brandon and his expertise. He was extremely professional. A wonderful experience from start to finish.


Efficient and kind service !




Review of Appliance Express


Really nice guys did good job




Review of Appliance Express


Amazing service




Review of Appliance Express

Very professional and of great service. Can defiantly tell he knows what he is doing. Went over the cause and explained what he was going to do before he started the repairs. Deserves a promotion as he is by far better than previous techs that have provided service.


Prompt, reliable, friendly, helpful




Review of Appliance Express


Great service




Review of Appliance Express


Excellent sservice




Review of Appliance Express


Very half




Review of Appliance Express

Very good service with great with great price. Knew the problem and the fix after inspection. Service person was friendly. Patient will all of my questions.


Chris




Review of Appliance Express

Great experience! Chase was fantastic. Very professional and extremely polite and knowledgeable. Thank you.


Unfortunately, washer was DOA




Review of Appliance Express

Quick response time. Polite and competent service. Unfortunately our washer was not worth repairing. Would certainly call Appliance Express if I needed help again. Only giving 4 stars because they just assessed damage, not repaired.


Great technician!




Review of Appliance Express

Technician was excellent but getting the appointment was difficult. Called on a Monday morning...they cancelled twice then finally the tech came on Friday.


Great service




Review of Appliance Express

Chase was thorough and explained everything he did to solve my problem.


Mike provided outstanding service!




Review of Appliance Express

Mike provided outstanding service and thorough explanations. A+


James




Review of Appliance Express

Technician is very knowledgeable and very good with customer service. Asset to your company


Great




Review of Appliance Express


Excellent service




Review of Appliance Express

Mike was very prodessional and took the time to explain the steps required to fix the problem with my machine. He also took the time to inspect and order another part seperate from the initial issue. Excellent service.


Thank you for quick response. Mike was professional and informative




Review of Appliance Express


Good service




Review of Appliance Express

Friendly, professional service technicians


Great service.




Review of Appliance Express

The Guys did a great job. They were clean,very nice,let us know when they be here. Knew what they were doing.Keep up the good work...One the most prompt we had in a while. Thanks Shirley Kleinert


Great Service




Review of Appliance Express


Great service....service guy found and fixed the problem




Review of Appliance Express

Thank you for great service


Professional and timely




Review of Appliance Express

The technician came in early and quickly fixed our dishwasher.


Fat service




Review of Appliance Express

Kevin was on time; quickly fixed the problem. He was very polite and cordial.


Washer valve replaced and now good to go.




Review of Appliance Express


Answered questions for us unrelated to our service call




Review of Appliance Express

We so appreciated his advice as we have been stumped on how to care for some of our Whirlpool appliances. His knowledge was impressive! We will use him again!


Excellent Service




Review of Appliance Express

I cannot say enough positive things about the great service I received on my refrigerator. They were professional, friendly and explained to me every step that was taken. All I can say is Wow! They truly knocked my socks off! I will definitely share my great experience with all of my neighbors and friends!


3rd times a charm




Review of Appliance Express

The first technician gets zero stars for a terrible attempt at accessing the problem and ordering the wrong part once his initial assessment was incorrect. The second technician was terrific and had a much better bedside manner. So overall it was a subpar experience.


good job very knowledgable




Review of Appliance Express


Washer machine review




Review of Appliance Express

Tech was very helpful and detail.


Dan




Review of Appliance Express

Mr Gomez arrived promptly at my residence. In fact he arrived way ahead of my scheduled appointment. He was very nice, professional and seemed absolutely knowledgeable about what he was talking about in relation to my dryer. I appreciated his service.


Don




Review of Appliance Express


Fabulous Service, Quality Expert Repair Service




Review of Appliance Express

We had a very positive experience from start to finish in attaining repair service for our double wall oven. Outstanding customer service interface at all levels. Efficient in obtaining parts and scheduling service. Repairmen very professional.


Great job very professionsal




Review of Appliance Express


great communication




Review of Appliance Express

as always appliance express does a great job overall


Excellent service




Review of Appliance Express

Great experience. Donna was top notch!


Tommy was very good.




Review of Appliance Express


Amazing Service




Review of Appliance Express

Both guys were extremely professional and helpful.


Great service as always from Appliance Express




Review of Appliance Express

Mike Gomez is very professional technician. The company is always timely with there response time. I greatly appreciate the service provided by Appliance Express and Mike Gomez.


Lcc




Review of Appliance Express

Great service. Explained everything. On time. Focused on job. Friendly.


Great service




Review of Appliance Express

on time, friendly and helpful


Great Service




Review of Appliance Express

Prompt, courteous and very professional. Could not be better. Thank you for sending me the best anyone could ask for. Thanks Again, Jay Colquitt


problem resolved




Review of Appliance Express

I am disappointed that no receipt for service was emailed as promised.


Great & Knowledgeable Service




Review of Appliance Express

Tommy knew exactly what to do to resolve our ice maker woes! We were back online in no time!


Great service, very professional.




Review of Appliance Express

Very knowledgeable about product.


Great Service




Review of Appliance Express

Showed up an hour early, took care of the problem and was very personable. This repairman is a keeper in my book.


Great Service




Review of Appliance Express

Excellent service. Donna was a good communicator. She was helpful. We liked her.


First class service




Review of Appliance Express

Jonathan was a 1st class professional. He answered all my questions and gave an excellent tutorial on the machine.


Villa




Review of Appliance Express

Mr. morales was the best and most knowledgeable repairman we’ve had.


Great services




Review of Appliance Express


They want to earn your business




Review of Appliance Express

First time customer. Called in with a manufacture warranty repair. They diagnosed and fixed the initial issue and went above and beyond to fix other issues caused by the original installers. They definitely earned my business for future claims now and after the manufacture warranty has expired.


Great Service. Pleasant and knowledgeable.




Review of Appliance Express


Great service




Review of Appliance Express


qualified technician ! very friendly and informative




Review of Appliance Express


Nikki




Review of Appliance Express

Great service! Mike was very professional and took the time to answer all of my questions.


Great service




Review of Appliance Express

Service was professional


Very professional




Review of Appliance Express

Best service I have had in a long time. Gave us a day, emailed confirmation and call the day of the service with a time Showed up when expected completed work quickly and was through.


Great customer service




Review of Appliance Express

Fixed the problem promptly; very courteous; excellent


Rebfran




Review of Appliance Express

Both employees were very professional and knew their job. Presented themselves as excellent employees. I wish other service people were half as good as these two employees . Great job!


528 Buffalo Trail




Review of Appliance Express


Thomas was Awesome!




Review of Appliance Express


Efficient




Review of Appliance Express

On time, quick, made sure we understood cost options.


Sara




Review of Appliance Express


Great Service




Review of Appliance Express

Very polite and knowledgeable. My repair was under warranty so don't know the price.


Excellant service




Review of Appliance Express

Mike Chapman is very knowledgeable on how appliances work. He goes right to the problem and solves it quickly. He is courteous, and leaves a very clean workplace when he is finished. I will definitely call him again.


Great service




Review of Appliance Express

Very knowledgeable and willing to explain what the problem was with our washer and then fixed it. Very nice man.


Nick




Review of Appliance Express

Great experience. He knew what he was doing and looked at every angle to fix my problem with the dryer. Awesome job!


Awesome Service




Review of Appliance Express

Mike was very professional, friendly, and knowledgeable.


Just Awesome!




Review of Appliance Express

Couldn't be happier with the repair! The guys were in and out in less than a half hour! Pure professionals, even wore booties inside because it was raining outside. Courteous, pleasant, even gave me some tips and pointers on products to use and if I ever had to repair myself. Guys - you are the best!


Amazing service




Review of Appliance Express

The workers called and arrived when they said they would. They were so professional and explained all they were doing. They even covered their shoes before entered my home,


Quick service order and repair on new appliance.




Review of Appliance Express

I was very pleased to schedule the appointment quickly, get the part in so fast, and have the install it. Very great experience and quick response time.


Tommy was very friendly and professional




Review of Appliance Express


Excellent service!




Review of Appliance Express

The guys came early, assessed the situation, replaced a broken control kit, were cautious, & courteous to keep my home clean & damage-free. Excellent!


Job well done!




Review of Appliance Express

Tommy and Lou did a great job. My ice maker quit and they replaced the compressor and major components. It's working great again. Great job!


Great customer service




Review of Appliance Express


Great service I cannot say the same for call center




Review of Appliance Express


Linda and Richard




Review of Appliance Express

Great service. John answered all my questions and gave me some helpful suggestions to make my appliances more effective.


Amazing Service




Review of Appliance Express

Jerry is what every in-home service technician should strive to be. He was extremely knowledgeable, very friendly, and had interesting conversations. He was also very patient as I had plenty of questions to which he had very honest, professional answers to. He also let me hover while he was working and explained everything he was doing and what specifically was wrong with my fridge. On top of that, he gave me advice on small maintenance things I should be doing. I wish every in-home service call was like this one.


Steve




Review of Appliance Express

He did a great job


Prompt and efficient




Review of Appliance Express

Tommy was friendly and very professional.


Washing machine repair




Review of Appliance Express

Tommy was awesome. Arrived when he said he would was professional and polite.


Appliance Express back office experience




Review of Appliance Express

This is 3rd time I talk to office support. When I called for my previous support call, I requested to speak to manager because I was not getting a straight answer about scheduling the service. The back office is an area where improvements can be made.


Great service




Review of Appliance Express

Great guy


Excellent Service




Review of Appliance Express

Our experience with Appliance Express has been extremely positive. We have had a few technicians come out to our home on different occasions and they have all been very friendly and helpful. Jerry has come out at least twice- once for fridge service and the other for vent hood service. He has always been extremely knowledgeable, professional, friendly, patient with our many questions, and informative. We are so happy to have found Appliance Express and plan to use this quality company for years to come as the need arises. Thank you for your commitment to excellence.


Great job!




Review of Appliance Express

This was a very pleasant appliance repair visit. Jerry new exactly what was wrong, how to fix it and how to be polite and professional. He was very quick and thorough. He even offered good tips about maintaining other kitchen appliances.


Great service, very informative




Review of Appliance Express

Jerry was very knowledgeable and helpful. He knows these appliances. Quick and efficient. Great useful tips.


Great service! Mike was awesome




Review of Appliance Express


Quick repair




Review of Appliance Express

Tommy was efficient, professional and friendly. He quickly diagnosed and repaired the problem.


Great Service




Review of Appliance Express

Knew exactly what to look for and explained everything thoroughly. Very friendly and prompt.


Debra




Review of Appliance Express

It was a good experience was good. Mike is Awesome


Awesome service!




Review of Appliance Express


Efficient and friendly




Review of Appliance Express


Great job




Review of Appliance Express

It was good


Great Service - highly recommend




Review of Appliance Express


Great Serrvice




Review of Appliance Express

Tommy was very courteous and very helpful.


Great technicians




Review of Appliance Express

The first technician, Steve, was courteous and efficient. Appliance Express ordered the wrong part, so we still could not use our range. Today, Thomas Lott was also courteous and efficient and had our range repaired in record time. He showed me the defective bake element and explained what happened. The technicians were excellent, but office staff at Appliance Express need training in customer service.


Awesome Experience




Review of Appliance Express

The technician was very thorough and gave me great tips on my new appliances.


Amazing Service and Very Professional




Review of Appliance Express

Jonathan was very professional and arrived early within the small window of time I requested. Ice maker was fixed in less than 30 minutes. The customer service woman was very professional as well and very accommodating for my small window of time for the repair. Highly recommend these 2 individuals be recognized for their professionalism. Thank you! My refrigerator repair was covered under the extended warranty from Lowe's which I highly recommend paying for.


Butch




Review of Appliance Express

Tommy was great. He called before arriving to let me know he was on his way and called after to let me know the appliance was repaired and is working correctly.


Experienced, knowledgable, respectful service




Review of Appliance Express

Clear explanation of issue and quick resolution.


Protection plan service call, dishwasher




Review of Appliance Express

Timely notice and arrival as scheduled. Quick diagnosis and repair of problem. Technician, Tommy, was professional, courteous, and efficient.


Fast and Efficient




Review of Appliance Express

Prompt and no wasted motion.


Great service




Review of Appliance Express


Great service




Review of Appliance Express

👍👌


Great service by Mike




Review of Appliance Express

Mike was very open on what to help prevent future problems and suggestions.


Helpful tech!




Review of Appliance Express

Tommy was great! Very helpful!


VERY KIND KNOWLEDGABLE, QUICK TO GET THE JOB DONE, ALSO VERY CUSTOMER FOCUSED




Review of Appliance Express

THE TECH WAS A VERY KNOWLEDGABLE KIND SERVICE TECH, VERY QUICK TO GET JOB DONE, AND CARING TO MAKE SURE WE HAD HIS INFO FOR FUTURE REFERENCE


Great service, fast, efficient, and friendly.




Review of Appliance Express


Great service




Review of Appliance Express

Great service


great experience




Review of Appliance Express

Tommy was very professional and was on time and knew what he was doing.


Excellent customer service




Review of Appliance Express


Very pleased with service and excellent technician.




Review of Appliance Express

Had a complicated repair. Technician worked the problem and explained everything to me. Was a pleasure to work with.


Great service




Review of Appliance Express

very pleasant young man


Great Service




Review of Appliance Express

Quick, diligent and curtious at a reasonable price.


Great service!




Review of Appliance Express


Precise on time fast service




Review of Appliance Express

Very good service rep


Great service!




Review of Appliance Express

Friendly, polite, knowledgeable! Figured prob out quickly and thoroughly explained needed repairs to me


Competent




Review of Appliance Express


Great service




Review of Appliance Express


Fantastic Service!




Review of Appliance Express

Gerry's service calls were great. He definitely knows customer service, troubleshooting and diagnosis, and working quickly. He really listened to my concerns about the machines behavior and then diligently went to work. I will definitely use Appliance Express for any future appliance repair needs.


Very good service




Review of Appliance Express

Very helpful; and solved problem


Friendly and efficient service




Review of Appliance Express

It was a pleasure having appliance express fix my stove top.


Fridge




Review of Appliance Express

Great service.Knew what he was doing


Fantastic customer service! The very best.




Review of Appliance Express

Mike was honest, really cared about his customer and went above and beyond to make it the best experience. He asked about and answered all my questions, was knowledgeable, informative and extremely helpful. If I have another need to contact Appliance Express, I would definitely ask for Mike.


Excellent!




Review of Appliance Express

Tommy was so friendly & nice. He came in assessed what needed to be done & promptly fixed the fridge!!


Mike Chapman




Review of Appliance Express

Great service, Mike was prompt, very polite, and did a great job, highly recommended!


Great service




Review of Appliance Express

Prompt arrival - professional service - completed task first time out


Great service




Review of Appliance Express

Our 2 year old washing machine stopped working recently and this company was chosen to fix it. The process of engaging them was so easy, the technician, Jerry, came out, on time, friendly and was very knowledgeable. He was able to replace the parts, answer our questions thoroughly and left the area cleaner than when he started. Definitely will use this company again if needed. Thank you so much Jerry.


Great service - Five Stars




Review of Appliance Express

Did a great job. Called prior and was on time and called when job completed and explained the problem and the fix.


Great service!




Review of Appliance Express


Fantastic service, provided in a timely and efficient manner.




Review of Appliance Express

Punctual and friendly.


great service




Review of Appliance Express

Mike was very courteous and knowledgeable, He knew what the problem was right away.


Great service! Knowledgeable and efficient .




Review of Appliance Express


Super Job




Review of Appliance Express

Mike arrived before schedule appointment. He was extremely professional and performed all work in a outstanding manner. He is one of your best employees.


Great service




Review of Appliance Express

Gerry was very courteous.


Great




Review of Appliance Express


Satisfied with service




Review of Appliance Express

Wesley was friendly, professional, and worked efficiently. Very happy with the service I received.


Excellent service




Review of Appliance Express

This was a warranty repair. Connor took the time to explain the likely cause of the problem and what he was going to do to fix it. The cause was what he expected and the problem was corrected.


Great service




Review of Appliance Express

Gerry work Very hard to help solve the issues with my refrigerator. Very pleased with his expertise and customer service.


Great Service




Review of Appliance Express

Diego G. Was very professional and pleasant. Fixed the problem very quickly.


Microwave Warranty Repair




Review of Appliance Express

Thomas was on time and professional. Highly recommend!


Very impressed with the level of service!!




Review of Appliance Express

Not only was Clif timely and efficient, he went well out of his way to answer all of my questions. He was very knowledgable and professional. I highly recommend the service provided by Clif!


Great service




Review of Appliance Express

Tommy , our repair guy , took care of both our service requests in a timely fashion . He was pleasant and answered all our questions as well .


Great service. Repair completed.




Review of Appliance Express


Great Service




Review of Appliance Express

Very professional. Quickly diagnosed the problem and completed repairs.


Great Service.




Review of Appliance Express

On time & completed repair quickly.


Excellent customer service




Review of Appliance Express

Very knowledgeable and excellent customer service.


Prompt! Attentive! Professional!




Review of Appliance Express


Water Dispenser Repair




Review of Appliance Express

Mike arrived in the designated time block. He went straight to work and in less than 20-30 minutes had completed the repair including writing up the invoice. He knew exactly what to do and how to correct the problem and had the spare parts to remedy the problem. He very professional , courteous and knowledgeable. This is the second time I have used Appliance Express and Mike has done them both and did an EXCELLENT job both times. I would highly recommend Appliance Express for your appliance repairs.


Great service




Review of Appliance Express

Excellent service. Tommy was great!


Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced evaporator fan harness and tested unit. Unit is working as designed.

Near Mockingbird Cir, Waco, TX 76708
Andy  B.

Andy B.

MICROWAVE GE JVM3150DF1BB "Arrived on site for microwave not heating. Tested and inspected unit and found failed capacitor, diode and magnetron. Ordering needed part as well as associated parts in case needed. Office to schedule return trip. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 WB24X10180 (microwave primary sw)s and 1 WB24X10181 (switch monitor inter) and 1 WB27X10927 (microwave magnetron) and 1 WB27X11099 (fuse) and 1 WB27X11100 (thermostat) and 1 WB27X11134 (noise filter)"

Near Jones St, Bastrop, TX 78602
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site for thin and no ice. Found weak water flow to pan with filter removed diagnosed a defective water valve. Installed a new water valve ran diagnostics good water low to pan.

Near Frances Dr, Austin, TX 78746
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for refrigerator that is not cooling in either section. Inspected unit and work area.

Near E Dean Ave, Killeen, TX 76541
Jonathan M.

Jonathan M.

FREEZER WHIRLPOOL WRS321SDHZ04 "Arrived on site for refrigerator that wasn’t cooling and operator or freezer sections and had Brassfield up on the evaporator. Inspected unit and work area. Tested unit in diagnostics and tested the thermistors, evaporator fan, and heat circuit. All checked good. I called Techline and spoke to Sterling SR# 7728178268. He had me run checks on the resistance values on the thermistors and found no issue with that. He advised the only thing left would be a control board but said that both main control and UI boards could cause the problem, so to replace them both. Replaced both parts and unit is working as designed. Call complete."

Near Little Mexico Rd, Temple, TX 76504
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site to install previously diagnosed and ordered parts. Due to the damper rattling loudly, I removed and replaced the adaptor and damper and tested. Damper is much quieter and customer is good with the noise. Job completed."

Near Backcountry Dr, Leander, TX 78641
Kayman B.

Kayman B.

REFRIGERATOR LG LMXS27626S

Near Castle Pines Dr, Austin, TX 78717
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL KDTE234GPS0 "Arrived on site for dishwasher not having power. Inspected unit and work area. Traced voltage from outlet to junction box. Found unit was wired incorrectly, corrected wire in junction box. Performed diagnostics mode and monitored test operation. All tested good, no water leaks detected."

Near Liberty Hill, TX 78642
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHB00 Arrived on job for complaints of freezing temperature in refrigerator section. Called tech line 7728175133. Replace main control.

Near Mt Sharp Rd, Wimberley, TX 78676
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSS42MHX00 "Arrived on site for loud noise and cooling compliant. Found ice stuck in fill cup on icemaker causing water to leak from icemaker and build up around fan blade. Removed obstruction in icemaker,ran fill test good no leaks,ran unit through a forced defrost to remove ice build up"

Near Waymaker Way, Austin, TX 78746
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL KDTE704DSS0 Arrived onsite and spoke with CS to discuss ongoing issue. Discovered vent fan to be shorted and causing load short cycling. By passed vent fan. In event of CB prescreen vent van.

Near Dogwood Creek Dr, Austin, TX 78746
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived on site to diagnose a refrigerator with a leaking icemaker. Tested unit and found waterline kinked behind unit preventing proper flow through fill tube. Corrected waterline issue and found all is not working properly. No leaks were found after services were performed.

Near Lauren Way, Hutto, TX 78634
David S.

David S.

WASHER MAYTAG MVWB765FW0 "Arrived on site for washer not filing properly. I inspected the unit and work area. I found the washer failing the water level sensor validation. I gained access to the control and cleared the air level sensor. I also replaced the main control. I ran the unit through a calibration cycle and a diagnostics cycle. The unit operated as designed, no water leaks detected. Job complete."

Near Flashpan Cove, Austin, TX 78729
David S.

David S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on sit for freezer not cooling. I inspected the unit and work area. I found ice build up on the freezer evaporator, I found no ice build on the fresh food evaporator. I checked all thermistor and they check good. I ran test 38 and forced a defrost the unit started to defrost and the heating element came on. We will have to replace the control UI and the freezer evap motor harness W11109595. I replaced the control UI. We will return Wednesday 7/1/2020 with the evap motor harness W11109595 to replace. No water leaks detected at this time. Will need to check the drain tube on return visit. Ordering evap harness W11109595, and CNOTE authorization.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W11109595 (motor-evap)"

Near Raging River Rd, Cedar Park, TX 78613
Lou S.

Lou S.

MICROWAVE JENN-AIR JMC3415ES01 "Arrived on site to inspect microwave door won’t open. Upon further inspection, I found the unit to be a built in and when I opened the door all the way it made a popping noise. I found that the bottom left corner of the door is grabbing the trim. I attempted to adjust the door by adjusting the top hinge and retested and was able to get the popping he to stop but the bottom left corner continues to rub the trim. Looking at the trim and unit, the trim is off just a hair at the top right corner. Customer also advised that there is a condensation stain on the glass. I found an oval shaped stain on the interior side of the inner glass. I contacted the office SC, and they advised that from the previous service call for the condensation, the door is not covered; it’s considered cosmetic as it does not interfere with cooking. I advised the customer that I have attempted to adjust the door and there’s no further repairs to be made on the unit and that they would

Near Portobello Rd, Leander, TX 78641
David S.

David S.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to install previous diagnosed parts. I replaced the UI with a new one, and I replaced the fresh food evap thermistor with new. I reassembled the unit and tested all thermistor, all tested good. I forced a defrost through test 38, and the heating element came on. Unit is operating as designed. No water leaks detected."

Near Oro Valley Trail, Austin, TX 78729
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site for refrigerator freezing food in RC. Tested and inspected unit and found failed control and thermistor. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10838965 (thermistor) and 1 W11085365 (cntrl-elec)

Near Nueces Ct, Boerne, TX 78006
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIS155HLS2 "Arrived on site to replace drain pump, unit tested good,

Near Cliff Cir, Spicewood, TX 78669
Richard P.

Richard P.

OVEN WHIRLPOOL KEBC278KSS03

Near Riada Dr, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for no ice. Unable to run force harvest diagnosed a defective icemaker. Replaced icemaker,ran harvest,icemaker passed and filled with water."

Near Colorado High Ave, Austin, TX 78744
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found motor not operational. Replaced dispenser motor and found no change. Controls and UI will be needed to complete repair. Also ordering another motor in case needed.; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (UI) and 1 WPW10317991 (motor)

Near McCormick Cv, Hutto, TX 78634
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for dishwasher not powering on. Inspected unit and work area. Traced power to junction box. Found unit not wired correctly. Corrected wiring and tested unit. All tested good, no water leaks detected."

Near La Joya, TX 78560
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for unit making loud noise. Tested unit. Hear loud noises. Tried to take off bolt for wash plate. Bolt is seized up and could not be removed. Ordered parts. Requested 2MAN and 2HR. Rescheduled with customer ; ordrng 1 REQUEST (2MAN) and 1 REQUEST (2HR) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W11219115 (TUB-OUTER) and 1 WP8533928 (screw) and 7 WP8533953 (screw)s and 1 WPW10215093 (FILTER)

Near Arcilla St, Austin, TX 78741
Eman J.

Eman J.

REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived onsite to install previous diagnosed parts. Defrosted customer refrigerator. Replaced thermistor kit and fan scroll. Tested system. Everything works as designed. No water leaks at time of service

Near Golden Canary Ln, Austin, TX 78723
Noah D.

Noah D.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site to inspect dryer for loud noises and console issues, upon inspection found the motor and wheel making noise, replaced motor, idler wheel, console and wheel. All parts replaced and tested for problems. Complete"

Near Canyon Lake, TX 78130
David  Z.

David Z.

WASHER KENMORE 110.2110201 "Arrived on site to diagnose washer that was walking and banging when in use with more then a light load. Performs diagnostic on unit. Only error code found was off balance. Ran unit and could not see any unusual behavior with it. Rotating assembly parts aLl feel good, no loud bearing noise. Recommended we replace suspension rods due to age of unit and slightly extra springiness.

Near Greenlawn Pkwy, Austin, TX 78757
Kevin B.

Kevin B.

REFRIGERATOR FRIGIDAIRE FKCH17F7HWC "Arrived on site and inspected freezer found water dripping from heat exchanger, heat exchanger has insulation foam around it that is collecting water. Spoke with LM who recommended removing insulation entirely and ensuring that The lowest point of the copper tubing is above drain pan. Water should no longer sit against tube.

Near Stoney Point Rd, Austin, TX 78737
Andy  B.

Andy B.

WASHER WHIRLPOOL MVWX655DW2 Arrived on site to install previously diagnosed control. Removed failed part and replaced with new with some but little improvement. Tested and inspected unit and found faileddrain pump and broken wire going to drain pump. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service. Left unit unplugged and advised customer not to use.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11255099 (HARNESS ) and 1 W11399437 (DRAIN PUMP )

Near Clara Martin Rd, Manor, TX 78653
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for customer complaint of unit not making ice and not dispensing, found frozen ice in fill tube, and ice build up between auger shaft and ice bin. I removed frozen ice and ice build up, ice maker, valve, ice fan motor, and 0 degrees in ice bin section, tested good. If problem continues will need fill tube."

Near Lochness Ln, Spicewood, TX 78669
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for refrigerator freezer frosting up. Tested system. Found no thermistor faulty. Ordering thermistor WPW10384183.. ; ordrng 1 WPW10384183 (thermistor)

Near Reeders Dr, Austin, TX 78725
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JS42PPDUDE01 Arrived on site for a defective kickplate. Installed correct kickplate whirlpool sent customer tested operation unit working as designed.

Near Ladin Ln, Lakeway, TX 78734
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 Arrived onsite for refrigerator ice maker not dispensing. Upon inspection I found the UI slightly dimmed on one side and not respond correctly to touch commands. I replaced the UI and it is now fully lit. But it is still intermittently not dispensing indicating a pad issue. I got it to dispense but the separator stayed open. Unit will need pad assembly replaced and separator. Ordering separator (WPW10291704) pad (WPW10420671). Office for AUTHO on parts needed. ; ordrng 1 WPW10291704 (door-ice)

Near Berkshire Way, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRSC503ESS01

Near Point Bluff Dr, Austin, TX 78746
Kayman B.

Kayman B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for scratched oven handle. I found the scratch replaced the handle and unit is working as designed. Job complete.

Near Cetone Terrace, Hutto, TX 78634
James C.

James C.

COOKTOP KITCHENAID KICU509XSS00 Arrived on site and tested operation. Found f47 on right side burners. Found right side of module has failed. Unit will need new module to repair. ; schdld next appmnt

Near US-281, Burnet, TX 78611
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KBFS20EVMS13 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found no refrigerant in the system indicating a leak.

Near Amen Corner Rd, Pflugerville, TX 78660
Kayman B.

Kayman B.

RANGE WHIRLPOOL WEG745H0FS0 Arrived onsite for scratched panel on oven/range. Replaced panel. Unit is working as designed. Job complete.

Near Terrett Trce, Austin, TX 78717
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Arrived on job for complaints of not cooling. Removed back and found oil leaking spoke to CS and recommended ordering compressor. Will need SS TEC.; ordrng 1 W10507884 (compressor)

Near Lime Rock, Canyon Lake, TX 78133
Clif L.

Clif L.

RANGE WHIRLPOOL WFC310S0ES3 Arrived on site to replace door hinge for range. Replace part and tested unit. Found all is functioning properly at this time.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRT134TFDW00 Arrived onsite for gasket failure. Installed gaskets unit is working as designed. Job complete.

Near Research Blvd, Austin, TX 78750
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF535SWBM00 Arrived onsite for unit not making ice. Tested unit. Found that ice maker was not making ice. ordrng 1 W10884390 (icemaker)

Near Ganttcrest Dr, Austin, TX 78749
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job to replace extension. Removed ice from refrigerator drain. Removed extension and found blockage. Replaced extension with new. No leaks detected at time of service.

Near Old Red Ranch Rd, Dripping Springs, TX 78620
Robert J.

Robert J.

MICROWAVE FRIGIDAIRE FGMV176NTF "Arrived on job for complaints of no power. Found fuse open. Replaced fuse microwave powered on. Ran test for heating, fans and lights."

Near Champions Cir, Wimberley, TX 78676
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite and corrected UI failure by replacing UI with DZ. Unit is now operating as designed.

Near Domain Dr, Austin, TX 78758
David  Z.

David Z.

WASHER WHIRLPOOL WFW560CHW0 Arrived on site to diagnose leaking washer. Performed diagnostic On unit. Customer also informed me it leaks later in the cycle and not immediately, and they see it in the front. Found leak coming from the dispenser, leaving a water and soap trail down the front of unit and on floor. Ordering new dispenser and 2 man job due to stacked units. Office to schedule return for 2 man. ; ordrng 1 2MAN (2MAN JOB) and 1 W11318755 (drawer)"

Near Domain Dr, Austin, TX 78758
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site and found oven is not hooked up to Wi-Fi per service pointer necessary to receive updates. Assisted customer to correct issue and confirmed oven is heating properly, job complete"

Near Challis Ct, Austin, TX 78737
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer making a squeaking noise, could not duplicate noise and washer is stacked with dryer. Will need two technicians to diagnose further. Washer call should be scheduled along with dryer. Squeaking noise may be due to springs moving when tub is getting up to speed during the spin cycle.; ordrng 1 W11316255 (VALVE) and 1 W11316256 (VALVE) and 1 W11316609 (DRAIN PUMP ) and 1 W11318806 (METERING PUMP)"

Near Long Branch Dr, Austin, TX 78736
Al R.

Al R.

DRYER MAYTAG MEDB765FW0 "Arrived to inspect dryer heating but not turning.Confirmed the complaint and found the belt was broken and laying inside the unit.Removed and replaced the belt, reassembled and unit tested as designed.Customer satisfied.Job complete"

Near Ruggles Loop, Temple, TX 76501
Clif L.

Clif L.

REFRIGERATOR KENMORE 106.5117931 Arrived on site to diagnose a refrigerator that is freezing items in the fresh food section. Tested unit and found fan motor and air damper working properly. Did note homeowner has several items blocking airflow behind refrigerator shelving. Advised homeowner on findings and that gaps between the liner and shelving need to stay open to allow proper cooling. No further repairs are needed and no leaks were found at time of service.

Near Falkirk Cove, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to install parts previous tech order. Installed a new freezer led powered unit on all leds working correctly. AUTHO WQU6R00APL1

Near Laurel Ledge Ln, Austin, TX 78731
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on job to replace icemaker, module and control. After replacement test operation. No leaks detected at time of service"

Near Arrowhead Pass, Wimberley, TX 78676
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for unit not draining and no lights. customer defrosted drain,checked drainage good water draining into pan under unit,advised customer unit will need heater probe

Near Leona St, Austin, TX 78702
Robert J.

Robert J.

WASHER WHIRLPOOL WFW9620HC1 Arrived on job to replace tub. Found tub replacement to be wrong part. Called parts and correct part on order. Will also need stabilizer ; ordrng 4 W11316766 (SHOCKED)s

Near Peakside Cir, Dripping Springs, TX 78620
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for ffridggge leaking found fill tube to IM cracked . Also found water n floor of fresh food . Ordering Fill tube ,also filter head and valve to have on hand if needed . Please call to:set return .; ordrng 1 W11043013 (valve) and 1 W11346622 (FILTER HEAD ) and 1 W11415785 (FILL TUBE )"

Near Routenburn St, Austin, TX 78754
Andy  B.

Andy B.

WINE COOLER KITCHENAID KUBL304ESS00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Ramona St, Smithville, TX 78957
Noah D.

Noah D.

WASHER MAYTAG MVWB765FW4 "Arrived on site to inspect washer for not spinning correctly, upon inspection found the motor not stopping or registering correct spins, ordering control and rotor, office to reschedule; ordrng 1 W10897040 (ROTOR) and 1 W11266618 (CONTROL )"

Near Dinks Ln, Seguin, TX 78155
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706EBS01 "(Tg)Arrived on site for refrigerator not dispensing ice. Found that ice had gotten jammed between auger teeth and inner ice bucket preventing ice from dispensing. Replaced ice container, plate, & auger shaft. Tested ice bin and dispenser as well as ice maker for any further issues. Entire unit is working as designed. No water leaks present during service. Call complete."

Near Ascot St, Georgetown, TX 78626
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH1164XWS1 "Arrived to inspect microwave bulb issues.Discovered the relay in the main control is defective causing the lighting issues.Ordering the main control, customer will supply bulbs on return service call.Needs more work ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WPW10452074 (CONTROL)"

Near Joshua Dr, Killeen, TX 76542
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE FRT21H7ASB5 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced compressor, dye dryer, and access valve. Defrosted ice clump in freezer with a steamer and vacuumed out system to check for air leaks. Found unit held vacuum for a10 minutes without dropping. Charge system and found pressures stabilized at 0 psi on the low side and 140 psi on the high side. Freezer evaporator developed a great frost pattern and unit is working as designed. Call complete."

Near Tyler St, Killeen, TX 76541
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID308ESS2 "Arrived on site for no ice. Ran diagnostics no water entering pan diagnosed a defective valve,installed a new valve ran diagnostics good water flow,unit passed all other test."

Near Meriden Ln, Austin, TX 78703
Brandon C.

Brandon C.

ICE MACHINE WHIRLPOOL KUIC15NRXS1 "Arrived on site for customer complaint of unit not making ice, found broken water pan. Valve tested good, all pumps tested good, compressor tested good, ordering water pan. ; ordrng 1 WP2185625 (pan-water)"

Near Wild River Rd, Spicewood, TX 78669
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to install previously diagnosed and ordered parts. Per service pointer #W11092686e and techline recommendations, I removed and replaced the RC evap motor harness, drip pan and using the 2 clamps provided along with zipties, I secured the evaporator to the back of the unit, secured the thermistor with foil tape and ziptie, placed permagum around the gap at the drain tube before placing the drip pan in. Replaced the evap cover and tested the unit. Unit began to cool as designed. Cleaned up the water that spilled from the evap pan at the bottom of the unit and checked the drain tube and it was still secured. No water leaks observed during service, job completed."

Near Bovina Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE JENN-AIR JES1750FS1 Arrived on site to test unit for convection fan making noise. Found bad convection fan ordering new fan W11107275 office to reschedule ; ordrng 1 W11107275 (CONVECTION FAN )

Near Rue De St Germaine, Austin, TX 78746
Kayman B.

Kayman B.

REFRIGERATOR UNKNOWN GI7FVCXWY02 Arrived onsite for previously diagnosed parts install. Installed the harness. Unit is working as designed. . Job complete

Near Bay Hill Ln, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL MVWB835DW "Arrived on site for washer leaking from underneath. Performed diagnostics mode and tested operation. Found water leaking at inlet valve. Removed failed and found at fault. Removed failed belt valve and installed new. Performed diagnostics mode and tested operation. All tested good, no water leaks detected.

Near Vouvray St, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRFC604FSS01 Arrived onsite for a refrigerator with a pin hole size leak in the FC evaporator. I confirmed the leak. I replaced the FC evaporator and drier. I added a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.50 oz’s of R134A refrigerant. I tested the unit and found it working as designed. There were no water leaks present at the time of service. Call complete.

Near Caleigh Anne Dr, Belton, TX 76513
Jonathan M.

Jonathan M.

REFRIGERATOR THERMADOR T30IR900SP03 Arrived onsite for refrigerator that is completely dead. Inspected unit and work area. Found refrigerator not doing anything. Tested on and off switch and found it working as designed. I could not test the unit due to the unit having trim stuck around it. I called Thermidorian Techline and spoke to Adrian. He advised to bring both the filter board part numbers 2000013 and 11032239 as well as the main control board. Office will need to research the filter board as the part numbers he gave me I could not find on Marcone or through the Bosch parts website. Office will need to contact customer when parts become available; ordrng 1 12027091 (CONTROL)

Near Ledge Stone Dr, McGregor, TX 76657
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL KHMC1857WSS Arrived on site to test unit for no display. Found bad high voltage issue making fuse blow.

Near Clover Leaf Cove, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site for door issues. Found door slightly sticking added grease to tracks tested door operation good.

Near Spyglass Dr, Austin, TX 78746
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL KCGC506JSS00 "Arrived on site for customer complaint of front right burner taking a long time to ignite, found faulty burner head and cap, ordering burner head and cap. ; ordrng 1 W11344538 (CAP) and 1 W11344539 (BURNER HEAD)"

Near Forza Viola Way, Austin, TX 78738
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS975SIDM00 "Arrived on site to diagnose refrigerator with no lights in the freezer compartment. Performed diagnostic. Found upper LeD module out, and lower very dim. Popped out and replaced upper LeD light and retested. All is working as designed.

Near Nightshade St, Austin, TX 78728
Noah D.

Noah D.

COOKTOP WHIRLPOOL WCG97US0DS00 "Arrived on site to inspect and install conversion kit, installed and tested unit. No problems found. Complete"

Near Daylan Heights, Schertz, TX 78154
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for display not working. Test unit and kind loose connection. Secured connection test unit and unit test good unit heating correctly.

Near Hazy Hills Loop, Dripping Springs, TX 78620
Wesley P.

Wesley P.

WASHER LG WM3360HVCA Arrived onsite and found unit house valves could not be shut off to replace washer valves. After this determination I reset and cleared drain trap. Unit fills properly and unit drains properly. Watched a rinse and spin and saw all operating as designed. Advised customer on repair.

Near Crystal Mountain Dr, Austin, TX 78733
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WOC54EC0AS00 "Arrived onsite replace parts ordered by previous tech. Replaced parts. Still getting F1E5 error code, inverter error. Spoke with CS. ; saved tckt"

Near Rocky Bluff Dr, Austin, TX 78737
Richard P.

Richard P.

OVEN KITCHENAID KODE300ESS04 Arrived onsite for the range making a noise. Replaced convection baffle and adjusted fan blades and tested good. Complete

Near Skipping Cedar St, San Marcos, TX 78666
David  Z.

David Z.

COOKTOP MAYTAG CSG7000CAE "Arrived on site to diagnose cooktop that would at times not light. Talked to tenant who says that this happens about 50% of the time. When I asked if it sparks he said he does hear the clicking. I recommended to owner that we can replace the spark module and switches as a proactive repair since the unit is working fine for me.

Near Mountain Mist Ln, Round Rock, TX 78681
Robert J.

Robert J.

VENTHOOD UNKNOWN UXT5230BDS1 Arrived on job for complaints of vibration. Found fan blade off balance. Removed blade and test no vibration. Will need to replace fan blade.; ordrng 1 W10416840 (fan blade)

Near FM2325, Wimberley, TX 78676
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived on site and tested operation. Found items in fresh food section frozen. Unit set to recommended. Tested product temperature and found fresh food at 33 degrees and unit running. Tested thermistor and found to be out of range. Also found control slow to respond to input. Installed new control and thermistor. Unit tests good. Job complete

Near Fox Crossing, Burnet, TX 78611
Jonathan  S.

Jonathan S.

REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived on site for refrigerator when attempting to dispense water pressure will be low and as it continues to dispense pressure will be normal. Paddle continues to stick when dispensing. Inspected unit and work area. Tested dispenser and found spring on paddle not operating correctly. Will need to replace complete ice door and paddle with harness. Office to schedule appointment when ETA is available. ; ordrng 1 SWITCH (W11087492) and 1 W10704135 (JUMPER HARNESS ) and 1 W10792148 (PADDLE) and 1 W11048097 (ICE DOOR) and 1 W11109505 (SPRING) and 1 W11189145 (ICE DOOR MOTOR BRACKET )

Near Highland Oaks Dr, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site and found no amount of adjustment will raise left door to level it. spoke with Techline and they recommended bringing back W4387828bulk, 489341, to correct issue SR 7728176256; ordrng 5 489341 (washer)s and 1 W4387828BULK"

Near Cherisse Dr, Austin, TX 78739
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE104ESS0 "Arrived on site , replaced sump and motor,drain pump,lower rack wheels ,control and UI console . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete ."

Near Spicewood Springs Rd, Austin, TX 78759
James C.

James C.

VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived on site and found dent on top left side of vent hood. Took photos and called tech line. Spoke to Steve #7728177924. .

Near Seedling Ct, , TX 78628
Eman J.

Eman J.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for dishwasher not washing. Tested system. Found pump and motor faulty. Replaced pump and motor. Tested system. Everything works as designed. No water leaks at time of service. Job complete.

Near Keasbey St, Austin, TX 78751
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site for left front burner . Found ceramic on event cracked and broken off . Ordering left front dual burner , also ordering switch if needed . No other issues . Call to set return .; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434452 (switch-inf)"

Near Daffan Ln, Austin, TX 78724
Eman J.

Eman J.

WASHER MAYTAG MVWC465HW2 "Arrived onsite form washer Leaking. Tested system. Found washer is leak king from front left off tub. Customer needs u tub replacement. Ordering tub W10371566, clean out filter WPW10215093, and screw WP8533928; ordrng 1 W10371566 (tub) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter)"

Near Brookswood Ave, Austin, TX 78721
James C.

James C.

RANGE THERMADOR PRD486WDGU/01 Arrived on site and tested operation. Found right oven display blank but selection knob functions and unit heats. Disconnected power and verified all connections secure. Reconnected power and unit is operating properly and all functions test good. Job complete

Near S Water St, Burnet, TX 78611
James C.

James C.

RANGE WHIRLPOOL KCGS356ESS00 Arrived on site and tested operation. Found front left burner hard to ignite and will not ignite most attempts. Found burner head to be faulty. Installed new and tested. Found left rear and right front to have incorrect flame as well. Found incorrect orifices in both. Corrected orifice placement and tested operation. Unit tests good. Job complete

Near Claimjumper, Liberty Hill, TX 78642
Noah D.

Noah D.

RANGE WHIRLPOOL WFE525S0JW0 "Arrived on site to inspect range for not sliding correctly,upon inspection found the glides provided by customer off, replaced them and checked for misalignment. Job complete"

Near Willmann Rd, Seguin, TX 78155
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED4850HW0 "Arrived onsite for unit having a Smokey type smell when running and water somehow was in the drum. Looked inside unit. Found no water. Let unit run to smell of any type of Smokey smell coming from the unit. Unit is working as designed. Gave customer instruct on the heating element will give off a smell when it’s brand new, and will go away over time. No issues at this time. Job complete"

Near Bichon Bnd, Austin, TX 78748
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE ED5PHAXST02 "Arrived to inspect side by side refrigerator not cooling.Discovered the compressor is burning hot to the touch, the unit is located inside the customers garage where temperatures were extremely hot.Ordering compressor, access valve and dye drier, AUTHORIZATION sealed system technician and 2 hours.; ordrng 1 876764 (ACCESS VALVE ) and 1 CNOTE (2HOURS) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (AUTHORIZATION ) and 1 W10139460 (COMPRESSOR )"

Near Felix Rd, Killeen, TX 76543
Andy  B.

Andy B.

REFRIGERATOR MAYTAG MFI2570FEZ07 Arrived on site for refrigerator not making ice. Tested and inspected unit and found issues with ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Blue Oaks Dr, Cedar Creek, TX 78612
David S.

David S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for all 5 doors having rust on them. I inspected the doors and found rust spots that would not clean off. I removed all 5 doors and replaced them with new. I checked all the units operating, and the unit is operating as designed. No water leaks detected."

Near Roanoke Dr, Cedar Park, TX 78613
Paul R.

Paul R.

WASHER MAYTAG MVWX655DW1 (Tg) Arrived on site for washer making loud noise. I found the wash plate teeth stripped and causing the noise the customer was hearing every time it would change directions in agitate. I changed the wash plate and tested. All is working as designed and no water leaks were present at the time of service.

Near Open Prairie Dr, Temple, TX 76502
Scott  M.

Scott M.

DISHWASHER AMANA ADB1400AGB1 "Arrived on site for poor drying . Arrived in time for unit while it was in dry cycle . Heater is coming on . Customer isn’t using rinse aid . Instructed customer on importance of using rinse aid . No water leaks detected at time of service , job complete ."

Near Manor, TX 78653
Eman J.

Eman J.

RANGE JENN-AIR JDRP436HL00 Arrived onsite to install previous diagnosed parts. Replaced control. Tested system. Everything works as designed. Job complete.

Near Crestvale Dr, Austin, TX 78704
Lou S.

Lou S.

DISHWASHER KITCHENAID KUDS03FTSS2 "Arrived on site to inspect dishwasher door squeaking badly. Upon further inspection, I opened the unit door and it was squeaking loudly. I found where the pulleys we’re rubbing and I applied a lubricant and it continued to squeak.. I am ordering the link kit, 2 springs and 2 hinges and CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service with job #260375. No water leaks observed during service.; ordrng 2 8194001 (LINK)s and 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 CNOTE (SCHEDULE WITH TICKET #260375) and 2 WP8270020 (door spring)s and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)"

Near Breakwater Dr, Jonestown, TX 78645
Andy  B.

Andy B.

REFRIGERATOR GE GDE20GGHBRBB "Arrived on site for refrigerator not cooling properly. Tested and inspected unit and found failed temperature sensor. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WR55X10025 (sensor,temp ff)"

Near Willow Sage Ln, Elgin, TX 78621
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC18NNZS0 "Arrived on site for no ice. Ran diagnostics weak water flow to pan,removed filter water flow got better but still weak,with water in pan water leaking from a crack at drain pump diagnosed unit will need a new pan and water valve.

Near Tarryhollow Dr, Austin, TX 78703
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived to inspect ice bin stuck inside unit.I pressed the release button and ice container release from unit as designed.Showed customer how to depress the button and pull, but due to her hand strength, she is unable to successfully complete pulling the bin free from the unit.I suggested she dispense all the ice until there is no more, to prevent from having to pull it free.All water lines were dry at the time of service.Job complete"

Near Whispering Wind Dr, Georgetown, TX 78633
Eman J.

Eman J.

REFRIGERATOR MAYTAG MRT118FFFH04 "Arrived onsite for refrigerator not making ice. Tested system. Found a ball of ice on top right hand comer of evaporator. Customer needs a sealed system. Ordering evaporator W11407409, compressor W11209866, drier W11107829. office please reschedule customer ; ordrng 1 W11107829 (DRIER) and 1 W11209866 (compressor) and 1 W11407409 (EVAPORATOR )"

Near E Howard Ln, Austin, TX 78753
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and found other light is unresponsive, will need to bring back control board to correct issue. Pre-ordered control board did not arrive.; ordrng 1 W11126814 (CONTROL )"

Near Landseer Dr, Austin, TX 78748
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the separator leaking water and mullion came off again. While reattaching the mullion found that the plastic holder is no good causing the mullion to keep coming off will need to order the left hand fix the issue. Office to reschedule ; ordrng 1 W10815695 (dor-fip ss) and 1 W10919724 (door-ice)

Near Duck Creek Trail, San Marcos, TX 78666
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived onsite for unit not cooling. Tested unit. Upon inspection. Found that the control board was not sending voltage to the start relay to start the compressor, attempted to change control board but wrong control board was ordered. Ordered parts. ; ordrng 1 W11035841 (cntrl-elec) and 1 WPW10197428 (start relay)"

Near S IH 35 Frontage Rd, Buda, TX 78610
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE505W0JS0 Will need control panel . Order in control panel . Call to set return ; ordrng 1 W11175518 (panl-cntrl)

Near N Lamar Blvd, Austin, TX 78757
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFC400ESS00 Arrived on site to install previously diagnosed parts to resolve water leak. Replaced inlet valve and retested. Unit no longer leaks and dispenses water fine. All is working as designed. Call complete.

Near 4 Points Dr, Austin, TX 78726
Brandon C.

Brandon C.

COOKTOP JENN-AIR JED3430WB00 "Arrived on site for customer complaint of front left burner not working and making a buzzing noise, found faulty switch, ordering switch and bringing burner just in case. ; ordrng 1 WPW10178022 (elmnt-surf) and 1 WPW10234425 (switch-inf)"

Near Lonesome Loop, Blanco, TX 78606
Richard P.

Richard P.

RANGE WHIRLPOOL WFC150M0EB3 Arrived onsite for the for the range burners not working properly. During testing found no issues with the burners at this time. Advised customer to take Video recording of the issue if it happens again. Complete

Near Anthem Ln, New Braunfels, TX 78132
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to install previously diagnosed parts to resolve leaking diverter in sump assembly. Replaced sump and motor assembly and retested. Unit is running properly and no longer leaking.

Near Belforte Ave, Lakeway, TX 78738
Jonathan  S.

Jonathan S.

WASHER MAYTAG MHW5630HW0 "Arrived on site for washer leaking intermittently. Inspected unit and work area. Found water marking on back by vent. Performed diagnostics mode and checked fault codes. Found fault code F0-E2 over suds and F0-E5 off balance load. Performed manual test cycle and checked pressure switch. Inspected under neither unit and no signs of water. Ran automatic test mode and signs of leaks. Spoke with customer on error codes and user care guide. All tested good, no water leaks detected during service."

Near Hawick Dr, Round Rock, TX 78681
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 Arrived onsite for a refrigerator with the freezer not cooling correctly and frost build up in the rear of the unit. The customer stated the frost had cleared off of the rear vents since the previous tech was here but felt like the unit still wasn’t cold enough. I asked the customer if the unit had been making ice and mr stated that it was making ice. I tested the thermistors and the fans. All checked good and were working as designed. I checked the FC temp and found it at 12 degrees when the compressor and evaporator fan came on and the compartment was dropping a degree a minute and working as designed. I explained to mr that the small amount of frost that was on the front of the evaporator cover would continue to evaporate and go away on its own. Call complete.

Near Laurinburg Dr, Austin, TX 78717
Robert J.

Robert J.

WASHER LG WM3370HWA Arrived on job for complaints of not washing and le code. Rand diagnostics and all functions working except motor. Will need wash motor to complete. ; ordrng 1 4417EA1002Y (MOTOR )

Near Geronimo Cove, Kyle, TX 78640
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite and found sump and motor not operating. ; ordrng 1 W11085683 (pump&motor)

Near Ridgecrest Rd, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDE70FXSS5 Arrived on site to replace vent fan. Replaced fan test unit and unit test good. No leaks present at this time

Near Niles Rd, Austin, TX 78703
Lou S.

Lou S.

FREEZER FRIGIDAIRE FGVU21F8QFB "Arrived on site to inspect upright freezer control issues. Upon further inspection, I found that the UI control display is missing numbers. I am ordering the UI control and CNOTE-AUTHORIZATION and office to schedule return service. No water leaks observed during service.; ordrng 1 808772225 (CONTROL)"

Near Capitol Ave, Lago Vista, TX 78645
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived onsite for the refrigerator freezing food inside fresh food. Ran diagnostics and found that the damper control is not closing. Also found that the ice maker is intermittently leaking water. Will need to replaced damper control, ice maker , UI control on next visit. Office to reschedule ; ordrng 1 W11284720 (panel-ui) and 1 WPW10196393 (damper control assy)"

Near Rusty Gate Way, New Braunfels, TX 78130
Al R.

Al R.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived to install previously ordered parts.Removed and replaced the harness and tested the unit water and unit still didn’t dispense water.Removed and replaced the valve, reassembled and unit tested as designed and dispensed water.All water lines were dry at the end of service.Job complete"

Near Arrowhead Rd, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS586FLDB01 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found eight of 10 wires broken at lower freezer door hinge. Freezer door will need to be replaced as wiring harness is molded inside of door at time of manufacturing. Office will need to return appointment after repairs have been authorized.; ordrng 1 AUTHONEEDED (AUTHO NEEDED) and 1 LW10701908 (dor-fip BLACK)

Near Briarton Ln S, Round Rock, TX 78665
Robert J.

Robert J.

FREEZER WHIRLPOOL WZF34X16DW04 Arrived on job for complaints of noise. Found cover for compressor electrical loose and rattling. Secured cover and added noise pad as well. No leaks detected at time of service.

Near Caudill Ln, Austin, TX 78738
Eman J.

Eman J.

MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived onsite for previous diagnosed parts. Installed control. Tested system. Everything works as designed. Job complete.

Near W 5th St, Austin, TX 78703
James C.

James C.

DISHWASHER KITCHENAID KUDS30FXPA1 Arrived on site and installed new rail. Customer stated the unit will only run for 10 minutes then the cycle will cancel. Found owi sensor error had returned. Unit will need new sensor to complete repair. ; ordrng 1 WPW10705575 (sensor)

Near Lakeview Dr, Horseshoe Bay, TX 78657
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site and replaced water valve housing diagnosed on previous visit, after replacement washer is now operating properly. No water leaks from connections at time of service, job complete.

Near Trautwein Rd, Austin, TX 78737
Noah D.

Noah D.

RANGE KITCHENAID KDRS483VSS03 "Arrived on site to inspect oven for not broiling, replaced control board and retested, all heat returned and no problems found. Complete"

Near Blush, New Braunfels, TX 78132
Wesley P.

Wesley P.

REFRIGERATOR MAYTAG PBF2555HEW Arrived onsite and found unit damper not operating properly and leaving door open. Replaced damper door. Customer will advise if issue isnt corrected long term.

Near Mourning Dove Ln, Georgetown, TX 78626
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for refrigerator that’s not going to refrigerator section. Inspected the area. Tested temperatures and found the unit at 18 degrees in the freezer section and 60 degrees in the refrigerator compartment. I tested the evaporator fans and found the rc evaporator fan not running. Removed drawers and attempted to defrost the evaporator with my steamer but the steamer stopped working. Found the drip pan completely bowed in the center. I called Techline and spoke to Dustin SR# 7728169171. He had me run several tests and advised me over to service pointer W11092686E. He advised that with the drain pan was bowed to replace that and with the evaporator fan not running to replace that as well. Ordering parts and office will need to reschedule customer due to drip pan being out of stock. ; ordrng 1 212643 (sealer-gum) and 2 67006425 (screw)s and 1 W11087438 (motor-evap) and 2 W11456069 (TUBE CLAMPS)s and 1 W11457241 (DRIP PAN) and 2 WPW10339879 (

Near Pompano Park Dr, Robinson, TX 76706
Scott  M.

Scott M.

REFRIGERATOR LG LFX31925ST/00 Arrived on site for error code ERFF on door display . Unit is cooling properly fan are working no frost build up . Rested on control after powering down . No Error code on display . Fan working . . If error code happens again recommend changing freezer evap cover . No water leaks detected at time of service. Job complete .

Near Stone Gate Dr, Austin, TX 78721
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF535SMHZ02 Arrived on site for no cooling and no response at controls . Replaced jazz control board . Programmed control . Unit fired right up . Unit is starting to cool . No water leaks detected at time of service . Job complete .

Near Stromquist St, Austin, TX 78723
Kayman B.

Kayman B.

RANGE WHIRLPOOL WFG975H0HZ0 Arrived onsite for range having high flames yellow or un even. Upon inspection I found the flames all normal and blue. The customer stated that he is on natural gas. He also stated that they have a built in humidifier. I explained the affects of a humidifier on on the flame and how it will cause yellow and sometimes un even flame. During service I noticed the center burner would not light fully. I disassembled that burner and found grease build up on the burner head. I cleaned off the burner head and the burner is now lighting fully. No further work needed at this time. Job complete.

Near Plano Ln, Leander, TX 78641
Scott  M.

Scott M.

WASHER WHIRLPOOL WET4027HW0 Arrived on site replaced actuator . Ran calibration and diagnostics wash . All checked normal . No water leaks detected . Informed apt complex manager. Job complete .

Near Middle Fiskville Rd, Austin, TX 78751
Paul R.

Paul R.

RANGE WHIRLPOOL WFE320M0EW2 Arrived onsite for a range that has the wrong power. I found out from the customer that the electrician had repaired L1. I checked incoming power and the unit had the correct power supply to the range. The receptacle was a 50 amp receptacle. I changed the customers cord to the 50amp cord he supplied and tested the unit. The unit is working as designed. Call complete.

Near Turtle Rock Rd, Austin, TX 78729
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for refrigerator not dispensing ice and water. Tested system. Found control and container bin faulty. Replaced control. Tested system. Everything works as designed. Ice bin container door isn’t opening for ice dispenser. Ordering ice bin W11185686. ; ordrng 1 W11185686 (ice-contnr)

Near Bandera Rd, Austin, TX 78721
Al R.

Al R.

DISHWASHER KITCHENAID KDFE304DBL1 Arrived to inspect dishwasher not working.Ran diagnostics test mode and unit tested as designed.I did create a drain loop underneath the kitchen sink for proper draining.Was advised the previously installed parts were covered under the 60 month warranty.Unit works as designed.All water lines were dry at the end of service.Job complete

Near Starlight Trail, Georgetown, TX 78633
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Arrived on site for leaking ice maker . Found drain tube clogged ,pinched duck bill open and water poured out . Ran harvest and no water leaks detected with IM or valve . Left IM on to monitor ice output . Ordering drain tube per service pointer . Call to set return ; ordrng 1 W11190084 (tube-drain)"

Near Berkman Dr, Austin, TX 78723
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSS42QTX00 "Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the compressor, evaporator, heat exchanger, and dye drier. I installed a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 7.50 oz’s of R134A. I tested the unit and the evaporator had a good frost pattern and is working as designed. Call complete."

Near Highlander St, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site for freezer and upper 2 leds in fresh food not working. Diagnosed defective led modules,replaced both upper led modules in fresh food powered unit on all leds working g as designed. ; used 2 W11462342 (MODULE) from stock"

Near Newning Ave, Austin, TX 78704
Kayman B.

Kayman B.

DISHWASHER KITCHENAID KDTE204ESS1 Arrived onsite to install previously diagnosed parts. Installed the sump and motor. Unit is working as designed and no leaks detected during service. Job complete.

Near Maxwell Dr, Leander, TX 78641
Jonathan M.

Jonathan M.

WASHER MAYTAG MAV7650AWW "Arrived on site to install previously diagnosed part. Replaced water valve and found the old valve completely stripped, causing the pressure to back flow. Turned water back on and all water lines were dry. Call complete."

Near Westbury, Temple, TX 76504
Kayman B.

Kayman B.

WASHER WHIRLPOOL WTW8500DC5 Arrived onsite for washer making a loud screeching sound in spin cycle. Upon inspection of the unit I found gear case oil around the outside of the gear case and on the inner walls of the unit. I replaced the gear case and the unit is quiet and working as designed. No leaks detected. Job complete

Near War Wagon Way, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL MDB8959SBB3 Arrived on site to replace panel. Replaced panel test unit and unit test good job complete.

Near Walebridge Ln, Austin, TX 78739
Al R.

Al R.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived to inspect back right burner not staying lit on low setting.Confirmed the complaint and adjusted the burner to customers satisfaction.Unit now works properly.Job complete

Near Fannin Ct, Georgetown, TX 78633
Leonardo C.

Leonardo C.

COOKTOP GE JB645RK4SS Arrived on site to test unit for broken glass cooktop. Test unit and found broken glass due to thermal heat. Did not find a point of impact. Ordering new range top WB62X26649. Office to reschedule ; ordrng 1 WB62X26649 (RANGE TOP )

Near Piedras Blanco Dr, Austin, TX 78747
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Arrived on job to replace UI control and door-ice. After replacement test operation all functions working properly.

Near Majestic Ridge Rd, Austin, TX 78738
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCGC506JSS00 Arrived on site to test unit for left front burner not igniting. Test unit and found bad ignitor. Ordering new ignitor W11238758 office to reschedule ; ordrng 1 W11238758 (IGNITOR LF)

Near Vicenza Dr, Austin, TX 78739
David  Z.

David Z.

RANGE KITCHENAID KSEG700ESS1 Arrived on site to diagnose range that is not turning off the oven and had an error code for F2E0 stuck key. Replaced control panel to resolve both issues. Retested and unit is now working as designed. Unit tested with all burners and bake. Call complete.

Near Tuscola Cir, Austin, TX 78734
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived onsite for the refrigerator making a noise.not cooling properly. Ran diagnostics and found that the freezer evaporator fan is causing the noise and will need to be replaced. Also found that the fresh food evaporator is frozen solid and the fan did not come on during testing and the damper control was making a lot of clicking noise during testing. ; ordrng 1 W11032800 (motor-evap) and 1 W11457241 (PAN) and 1 WPW10248595 (control)

Near Country Grace S, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to test unit for oven not cooking correctly. Calibrated unit +15 advised customer to cook something in oven. Job complete.

Near Menchaca Rd, Austin, TX 78745
Jacob S.

Jacob S.

DISHWASHER KITCHENAID KUDK03CTSS0 Arrived onsite for door to unit dropping down fast as it is opened. Tested unit. Found that door was dropping too fast. Saw that links were both broken to the springs. Replaced links and springs. Tested unit. Unit test good. No issues at this time. Job complete

Near W 37th St, Austin, TX 78705
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIC15NRXS0 Arrived onsite for a ice machine to replace the previous diagnosed parts. I replaced the valve harness and tested the unit. The unit is working as designed.

Near Timber Creek Cove, Round Rock, TX 78665
Scott  M.

Scott M.

WASHER WHIRLPOOL NTW4516FW2 "Arrived on site for clothes wet at end of cycle . Found after diagnostics that actuator and control had failed . Ran calibration and wash . All checked normal . No water leaks detected,at time of service . Job complete ."

Near Larry Ln, Austin, TX 78722
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT790SAYM2 "Arrived on site and inspected dishwasher and found it has standing water in tub, drained water and started a diagnostic cycle and found wash motor isn’t running. Sump and motor will need to be replaced to correct issue. No water leaks detected at time of service.; ordrng 1 WPW10482502 (pump&motor)"

Near Bentley Garner Ln, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for door handle issues. Found a defective set screw replaced set screw installed handles checked door operation good.

Near Wilson St, Austin, TX 78704
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect fridge for not making ice, checked fan and icemaker, needed main control, replaced control and retested. Fan came back, no problems found. Complete"

Near Copper Rim, Spring Branch, TX 78070
David S.

David S.

WASHER AMANA NTW4516FW2 "Arrived on site for washer not draining. I inspected the unit and work area. I put the unit through a diagnostics cycle, and found the unit filling, spinning, agitating, and draining. I put the unit into manual high and low spin, the unit worked as designed. I visually inspected the gear case and found it was leaking oil. I also found the unit not leveled properly. Between the gear case leaking oil and the unit being unleveled. It will cause the unit to show an unbalanced load and stop spinning. The gear case W11255272 will need to be replaced to complete the repair.. Job complete. No water leaks detected."

Near Farm to Market Rd 1325, Austin, TX 78728
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher that is not sealing properly. Found seal not fully installed causing it to come off randomly. Reinstalled seal and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Peruvian Ln, Georgetown, TX 78626
David S.

David S.

MICROWAVE MAYTAG MMV4205DS1 "Arrived on site for microwave fan coming on. I inspected the unit and found when the door is closed the cooling fan is coming on. I swapped in the control, and got the same effect. I swapped in the new thermistor and it is still happening. I will need to start with the interlock and all 3 switch’s to continue the repair. They stated that they will just get a new microwave to replace this one. Job complete. I left the microwave unplugged."

Near Essex Cove, Pflugerville, TX 78660
Andy  B.

Andy B.

REFRIGERATOR AMANA ART318FFDS07 Arrived on site for refrigerator not making ice. Tested and inspected unit and found kinked water line. Un kinked and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Pearl Retreat Dr, Austin, TX 78753
Noah D.

Noah D.

DRYER WHIRLPOOL MEDB835DW4 "Arrived on site to inspect dryer for heating and smelling, checked and found the dryer had dog food burning in element, pulled dog food and tested, no problems found. Complete"

Near Thumper Ln, Canyon Lake, TX 78133
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIS15NRTB "Arrived on site to install previous diagnosed parts. Removed broken water reservoir and pump, installed new. Performed diagnostics mode and tested operation. Found key pad not very responsive but still working. All other tested good, no water leaks detected."

Near Hollyberry Ln, Georgetown, TX 78633
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for range door hinge issues and damaged panel. Inspected unit and found door hinge came out from receiver. Reinstalled and tested door opening and closing operations and door operations are normal. Ordering panel and door in case needed. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10482110 (panel-drwr) and 1 W11176456 (glass-door) and 1 WPW10481433 (nameplate)

Near Lansdale Cove, Austin, TX 78753
David  Z.

David Z.

REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site to diagnose refrigerator that was leaking water from ice dispenser and dropping giant ice slabs. Performed diagnostic on unit. Found giant sheet of ice about 3 fills worth high in ice bucket. Ran a harvest cycle and saw that the icemaker is not twisting to break the ice out. Unit is not able to eject the ice so It’s just filling on top of ice over and over till it drops out due to weight, and will leak overfill water. Replaced icemaker and retested. Unit now twists and is working as designed. If issue persists again recommendation is UI and fill valve, but twisting icemaker should resolve. Call complete."