Service History 39 - Appliance Express

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, TX 78744

Matthew

Job Details: 08/05/2024

Arrived onsite for unit taking long to fill and shaking. On arrival spoke to management. Called tenant and stated event happened one time and has been working fine since. No need for repair. Job complete. No parts used.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Austin, TX 78744

Joe Z

Job Details: 08/05/2024

"Arrived on site for not cooling and frozen over. Upon arrival, tenant mentioned that there has not been any issues since last repair was made. Inspected unit and temperature is correct in both boxes. Inspected evaporator and has correct frost pattern. There is no excess ice or frost buildup in unit. Unit is operating as designed. Job complete"

We serviced a

JENN-AIR RANGE

Model JGCP436HL00

Near Leander, TX 78641

Maurice R

Job Details: 08/05/2024

Arrived on site to install part sent to customer. On inspection the part needed was to the left side cooktop splash plate and the right one to. The customer was sent the center plate. Ordering the correct parts. No parts installed. ; ordrng 1 W11316696 (Left side) and 1 W11328972 (Right side)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB01

Near Austin, TX 78705

James K

Job Details: 08/05/2024

"WRT112CZJB01 Arrived on site for unit making loud noise. Upon arrival, inspected FC and found ice buildup near the back on the shelf. Customer mentioned unit will make a loud noise and freezer compartment will overcool. Customer had Fc set to max cool. Proceeded to defrost and dry all ice build up. Re assembled and tested. Inspected back of unit and removed debris from the floor in order for objects to not touch compressor. Unit is now functioning as designed. No water. Leaks detected at this time. No parts replaced"

We serviced a

JENN-AIR RANGE

Model JGRP548HL05

Near Austin, TX 78745

Joe Z

Job Details: 08/05/2024

Arrived on site to install previously ordered part. Pulled commercial style range from cabinet. Replaced regulator W11193822. Turned supply gas valve back on. Test all gas line connections with both electronic sniffer and bubble solutions and can not detect leaks at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ2

Near Kyle, TX 78640

Andrey

Job Details: 08/05/2024

"Arrived on site to test unit for no power, tested unit found control receiving power but not starting cycle, disconnected coin chute and all functions returned to normal, replaced coin chute and tested, unit is now running as designed, job complete installed W11126319"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Austin, TX 78736

Tim M

Job Details: 08/05/2024

"Arrived on site to replace previously diagnosed parts. Replaced sump and motor assembly (W11416362) and control (W11414944). Tested unit in diagnostics, all components are properly engaging and no error codes showing up. Advised customer to run cleaning cycles due to buildup. Unit is now running as designed, no leaks detected, job complete."

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LM1

Near Austin, TX 78757

Daniel A

Job Details: 08/05/2024

"Arrived on site to inspect dishwasher with touchpad not responding. Upon further inspection, checked incoming voltage and voltage at the junction box. Proper voltage was present at both points however no voltage was present at the control. I am ordering the main wiring harness including fuse. Office to schedule return visit. No water leaks at time of service.; ordrng 1 W11708398 (Wire harness main)"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Dripping Springs, TX 78620

Tim M

Job Details: 08/05/2024

"Arrived on site to test unit for unit cycling power randomly. Unit is in warranty, closing documents uploaded to SD. Upon arrival customer stated on random days in the middle of the night the unit would cycle power and show power loss message, breaker does not trip. Customer also stated the time is never accurate, runs ahead and behind. Unit has not been connected to wifi. Diagnosed a corrupted console. Replaced console (W11600370) and advised customer to connect unit to wifi asap due to unit needing OTA software updates. Unit is now running as designed, job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KUDR204KSB00

Near Horseshoe Bay, TX 78657

Gerry C

Job Details: 08/05/2024

"KUDR204KSB00 Arrived to inspect temperature issues. I found both the upper and lower were at 67F. The compressor was warm to the touch, but there was no heat on the high side discharge and amp draw was .57. The sealed system has clearly failed and will require replacement. Office to order compressor, service port and dye drier. Please allow two hours for sealed system service. No water connections to unit.; ordrng 1 W11596021 (Compressor) and 1 WPW10143759 (Dye Drier) and 1 W11506635 (Service Port) and 1 SealedSystem2hours (2 hour service, all copper)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Blanco, TX 78606

Andrew

Job Details: 08/05/2024

Arrived on site to test unit for no power. Direct wired drain pump to remove water from tub. Replaced control(W11419171) and unit is now working as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Buda, TX 78610

Ryan B

Job Details: 08/05/2024

"Arrived on site to inspect unit for tripping breaker, electrical already confirmed issue was unit. Inspected harness found wires leading to oven sensor had been severely pinched, replaced harness, tested unit, unit tripped after 10 minutes. Unit tripped fridge on different breaker. Documented with tech line SR#7739637302. Advised customer to have electrical looked at due to tripping fridge while running oven. Job complete. NO LEAKS PRESENT. USED W11465032"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Austin, TX 78749

Tim M

Job Details: 08/05/2024

"Arrived on site (unit 716) to test unit for leak. Activated diagnostic cycle, after a few minutes found the door panel insulation on the right side of the unit wet and the origin of the leak. Found lower spray arm is starting to split causing a tidal wave effect and pushing water over the tub lip. Will need to order lower spray arm and also dispenser as precautionary. Ordering parts, no parts installed, rescheduled for 08/09.; ordrng 1 W11705151 (Dispenser assembly) and 1 WPW10491331 (Lower spray arm)"

We serviced a

WHIRLPOOL WASHER

Model NTW4601BQ1

Near Pflugerville, TX 78660

Wesley

Job Details: 08/05/2024

Arrived onsite and found unit operating with failed suspension. Ordering suspension to repair. Customer only available on Mondays Tuesdays. No parts used. ; ordrng 1 W10780045 (Suspension)

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Pflugerville, TX 78660

Wesley

Job Details: 08/05/2024

"Arrived onsite and found unit operating with failed actuator. Replaced the actuator, cam and belt. Will also need the gearcase and agitator and motor to complete. W10721967, W11481722, WPW10006384; ordrng 1 W11454734 (Gearcase) and 1 W11550891 (Agitator)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Austin, TX 78741

Matthew

Job Details: 08/05/2024

Arrived onsite for broken agitator. On arrival inspected and customers concern was a weep hole on the side of the agitator. Showed customer that this is normal in the manufacture process. Unboxed new agitator and showed same weep hole in new agitator. Customer understood that this is normal. Job complete . No parts used.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near New Braunfels, TX 78132

Andrey

Job Details: 08/05/2024

"Arrived on site to test unit for Tripping breaker and not cooling properly, tested unit found unit is cooling, ice bin full of ice, temperature feel about average no corrosion on the deli UI, activated all components one by one and could not get the breaker to trip, customer stated that it happens about once a week and absolutely random, replaced main control as precautionary but advised customer to monitor if breaker trips again then recommend replacing all controls and RC and FC evaporator fan harness, at this time unit is running as designed, no leaks detected job complete installed WPW10675033"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPA01

Near Bertram, TX 78605

Gerry C

Job Details: 08/05/2024

KUIX535HPA01 Arrived to install previously diagnosed and ordered part. I removed the failed drain line and installed the replacement. The machine resumed normal function and all other functions were present. No leaks observed during service.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Leander, TX 78641

Maurice R

Job Details: 08/05/2024

Arrived on site for vent not blowing. On inspection the vent was blowing. I dropped the unit down and found foil tape blocking the the damper from opening. Showed customer that the vent was blowing on the outside of their house. The vent is operating as designed and no parts were installed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Kyle, TX 78640

Ryan B

Job Details: 08/05/2024

"Arrived on site to inspect unit for not draining. Upon closer inspection found drain not engaging or making any noise. Replaced pump due to failure, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W10876537"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8989SHZ0

Near Austin, TX 78732

David Z

Job Details: 08/05/2024

"Arrived on site to install previously diagnosed parts to resolve unit not spraying. Installed all 3 spray arms, accumlator and retainer for upper spray arm. Tested unit and confirmed it was pumping. No water leaks found. Parts used - WPW10327455, W11205078, W10803179, WPW10605345,WP3400918"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Dripping Springs, TX 78620

Luis

Job Details: 08/05/2024

"Arrived on site for no cool. No cool in both sections no ice or frost build up,removed compressor cover,compressor running diagnosed a leak in the system ordering evaporator and compressor. ; ordrng 1 W11492867 (Ff evap) and 1 WPW10608485 (Fzr evap) and 1 W11580434 (3 way valve) and 1 W11654344 (Copressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve)"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS01

Near Jonestown, TX 78645

Paul

Job Details: 08/05/2024

Arrived onsite for an ice machine that is not producing ice. I found the ice machine not responding on arrival and completely dead. I found the auxiliary drain pump causing the issue. I was able to shake the pump and make it work. The customer stated that it has done this more than once and it continues to just power off and then starts back up on its own. The customer had two 1/4 head screws on the counter that she stated came out of the machine. They were not from the front of the machine and I explained when we pull the machine we would check the back to see where they came from. The call was an add on and the pump has already been ordered. Marking all prescreened ordered parts as UORV. RS for Mon 8/12/2024.; schdld next appmnt for 8/12 MON !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, TX 78757

Daniel A

Job Details: 08/05/2024

"Arrived on site to inspect ice dispenser not dispensing ice. Upon further inspection found ice bin to have a single mass of ice formed toward bottom near ice chute, preventing ice from dispensing. The ice maker is testing good showing no evidence of overfilling or leaking from ice maker. I concluded that ice mass was cause by air to getting into bin from ice door. Ice door most likely did not close completely from a piece being lodged. Ice door operating as designed now with a good seal. Unit is operating as designed. No parts installed. No water leaks observed during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Georgetown, TX 78633

Tyler

Job Details: 08/05/2024

"Arrived on site for refrigerator not cooling, on arrival confirmed issue.found 0.7amps and 120vac to compressor. Found all fans running but no frost pattern on evap. Found compressor in power up loop. Replaced start device w11524472, and found start up amps at 6.6amps for 30 seconds before compressor failed. Ordering WPW10143759 uv drier, W10913906 access valve, W11557425 compressor, W11550396 evaporator, r600(copper cap tube), and nitrogen. Office to reschedule once availability of parts is known.; ordrng 1 W10913906 (Access valve) and 1 WPW10143759 (Uv drier) and 1 W11557425 (Compressor) and 1 W11550396 (Evaporator) and 1 Nitrogen (Nitrogen) and 1 R600 (Copper cap tube)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Hutto, TX 78634

Lou

Job Details: 08/05/2024

"Arrived on site to inspect microwave damper missing. Upon further inspection, I found the unit with a large amount of cooking grease/oils on the bottom, front and top panels. I removed the mounting bolts and tilted the unit down to find the damper was being restricted by foil tape that was placed around the damper during installation (photo). I pushed the tape away from the damper and tested the vent and found the damper opening/closing as designed. I advised the customer of my findings and repairs. Job completed. No parts installed."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Round Rock, TX 78665

Scott

Job Details: 08/02/2024

Dented cook top. Dented during repair of otr micro . Ordering cooktop . Call to set return ; ordrng 1 WPW10535710 (Cook top)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Liberty Hill, TX 78642

Miguel

Job Details: 08/02/2024

"Arrived on site for dishwasher not draining. Vacant house. Found f6e4, stored. Unit full of water. Drain pump working but plug still in place on disposal. Removed disposal plug. Verified operation. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, TX 78717

Miguel

Job Details: 08/02/2024

Arrived on site for washer spinning out of control. No errors stored. Inspected and confirmed basket does not have holes punched out. Per Service Pointer - W11684122 will need new basket. All other components check good. Office will call to schedule. ; ordrng 1 W11172199 (Basket)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Austin, TX 78759

Daniel A

Job Details: 08/02/2024

"Arrived on site to inspect microwave with discolored panel. Upon further inspection found the panel to have some kind of fogging on the screen that would not come off. Replaced the panel, unit is working as designed. W11175576"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Austin, TX 78757

Daniel A

Job Details: 08/02/2024

Arrived on site to install previously diagnosed and ordered parts. Installed console and latch assembly. Ran a diagnostic cycle to test the unit and unit is operating as designed. No water leaks observed during service. W10810403 W11125152.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Austin, TX 78717

Miguel

Job Details: 08/02/2024

Arrived on site for microwave not heating. Removed control. Checked capacitor and diode. Checked and verified relay closing on control. With control off there is buzzing confirmed from magnetron. Office will call to schedule. ; ordrng 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W11495561 (Magnetron)

We serviced a

JENN-AIR OVEN

Model JJW2430DP01

Near Austin, TX 78732

Daniel A

Job Details: 08/02/2024

Arrived on site to inspect oven with F2E1 and F2E0 error codes . Upon further inspection the customer informed me that the error code comes after she is cooking and opens the door to check on food. After a while the code goes away and she is able to use the touchpad again. I checked the connections and connections looks fine. I was able to conclude that the gasket needed to be reshaped so I cannot allow excess moisture into the control. I advised the customer of my findings and instructed her how to shape the gasket periodically as a part of standard maintenance. No parts installed

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near New Berlin, TX 78155

Andrey

Job Details: 08/02/2024

"Arrived on site to test unit for not starting, tested unit found failed thermal fuse, replaced and tested, unit is still clicking but motor not starting, replaced control and tested, unit is now running as designed job complete installed W10909685, W11525996"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Georgetown, TX 78626

Gerry C

Job Details: 08/02/2024

"WED5620HW2 Arrived to install previously diagnosed and ordered part. I removed the faulty UI and installed the replacement. Discussion with the customer revealed the prior UI replacement, even though the digital readout was faulty, corrected the intermittent shutting down of the unit. Operational test good."

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Seguin, TX 78155

Andrey

Job Details: 08/02/2024

"Arrived on site to test unit for no power, tested unit found it is receiving proper voltage and control is sending voltage to console but it will not power on, replaced and tested unit is now running as designed, ran vent test and found that there is a restriction that needs to be resolved before using unit, customer will contact contractor job complete installed W11583885"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Waco, TX 76712

Jonathan M

Job Details: 08/02/2024

Arrived on site for a wash machine. That is not starting a cycle. Inspected unit and work area. The customer advise. The unit just makes a couple clicking noises and then will go to done. I tested the unit and confirmed the agitator was spinning but the basket was not. I tested the unit in diagnostics and found that the agitator would spin but the basket would not indicating a broken slider. Ordering the slider and rescheduled the customer to 8/2. No parts were installed. ; ordrng 1 W10734521 (Slider)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Woodway, TX 76712

Jonathan M

Job Details: 08/02/2024

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the wire, harness and control and checked resistance values through the Harness from the control. I found all of my loads within range in round the unit through an auto test. I found the unit working and operating as designed. Advised the customer to call us back if any other issues persist. Call complete. W11603810 and W11652038."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Pflugerville, TX 78660

Wesley

Job Details: 08/02/2024

Arrived onsite for defrost issue and found possible loose heater harness connection at the molex. Secured and recommended observing for normal operation. Unit had been defrosted at time of service. All checks good. No parts used.

We serviced a

WHIRLPOOL DRYER

Model LEQ9858PW1

Near Manor, TX 78653

James K

Job Details: 08/02/2024

LEQ9858PW1 Motor was not ordered. Ordering 279827 motor. Customer has washer that needs to be serviced. Please schedule dryer and washer same date. ; ordrng 1 279827 (Motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS01

Near San Marcos, TX 78666

Andrew

Job Details: 08/02/2024

Arrived on site to test unit for no ice production. Found ice maker is not responding to diagnostics. Replaced ice maker and new ice maker is now responding but short cycling. Recommend new ice maker and harness. Office to reschedule. ; ordrng 1 W11397192 (Ice maker) and 1 W10508673 (Ice maker harness)

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, TX 78724

James K

Job Details: 08/02/2024

"WED4850HW0 Arrived on site for unit making wired noise. Upon arrival, ran unit and produced a rattling noise. Customer stated the noise potentially gets louder than usual. Upon disassembly, found pulley on the motor separated from the motor shaft. Proceeded to replace 4392065 repair kit, 279827 motor and WP694089 blower wheel. Tested unit and now unit is functioning as designed."

We serviced a

ESTATE COOKTOP

Model TGP305TQ1

Near Austin, TX 78724

James K

Job Details: 08/02/2024

"TGP305TQ1 Arrived on site for oven making popping noise. Upon arrival, customer stated unit made an abnormal loud pop in the middle of cooking. In addition, the oven would not shut off. Proceeded to test and found oven not shutting off. Flames are normal, with no orange tips and igniter is at 28 amps. Unit is also receiving 120V. Also front left cooktop burner is not turning on. Ordering WPW10641988 thermostat and WP98006102 knob. Customer is only available after 1pm. Customer agreed to reschedule Aug 6th; ordrng 1 WPW10641988 (Thermostat) and 1 WP98006102 (Knob)"

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Lampasas, TX 76550

Tyler

Job Details: 08/02/2024

Arrived on site for broken element mount. On arrival confirmed issue and installed w11724411. Unit works as designed. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ12

Near Austin, TX 78721

James K

Job Details: 08/02/2024

"WRF535SWHZ12 Arrived on site for damaged handle. Upon arrival, left door handle is compromised (picture attached). Replaced W11163764 handle. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS01

Near San Marcos, TX 78666

Andrew

Job Details: 08/02/2024

Arrived on site and replaced previously diagnosed recirculating pump(W11542867). Unit is now working as designed. No leaks detected. Job complete.

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Pflugerville, TX 78660

Wesley

Job Details: 08/02/2024

Arrived onsite and found unit operating with failed centrifugal switch on the newly replaced motor. Replaced the motor. Unit is now operating as designed. All checks good. W11549461

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Manor, TX 78653

Wesley

Job Details: 08/02/2024

Arrived onsite and found unit operating with slow ice production. Unit is cooling properly all checks good. Proper frost pattern no concerns about cooling based on present condition. 2f in freezer and 36 in the fresh food section. Advised customer on findings. Ice production is full and was advised that the icemaker has already been replaced by maintenance. No further repair recommendations at this time. Advised customer to monitor temps to establish possible intermittent symtpoms. Documented with techline. Sr#7739630884 Brandon ; O-emld tckt

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Buda, TX 78610

Leonardo

Job Details: 08/02/2024

Arrived on site to test unit for damaged panel. Found dent and scratches on panel. Replaced panel test unit and unit test good job complete. W11620706

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Killeen, TX 76549

Sterling

Job Details: 08/02/2024

On arrival verified complaint if unit not starting cycle. Ran diag and found no error codes. Ran diag cycle and all components function correctly minus the cold valve. Verified source flow is good. Replaced valve and re ran diag test. Unit is now working correctly. Job complete installed valve w11210463 no leaks detected during service.

We serviced a

AMANA DISHWASHER

Model ADB1400AMS1

Near Fort Cavazos, TX 76544

Sterling

Job Details: 08/02/2024

On arrival verified compliant of unit not washing. Replaced sump and still no function. Verified voltage and found only 5vac. Will need to order main control. Installed w11613570. Ordering W11613566 main control. ; ordrng 1 W11613566 (Main control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Killeen, TX 76542

Sterling

Job Details: 08/02/2024

On arrival verified complaint of ice forming in Fc and not dispensing. Replaced ice door and damper ass per previous diag. Installed w11098702 and w11236851 unit is now working correctly job complete no leaks detected during service.

We serviced a

WHIRLPOOL OVEN

Model WOED3030LS00

Near Belton, TX 76513

Sterling

Job Details: 08/02/2024

"On arrival verified complaint of broken glass of internal glass during self clean. Replaced inner most panel of glass closest to the food, cleared of all glass shards and discarded them. Job complete installed wpw10618107"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Temple, TX 76501

Sterling

Job Details: 08/02/2024

On arrival verified complaint of not dispensing ice. Per previous diagnosis replaced the ice bucket for breaking the ice. Verified ice maker function. Job complete installed w11109888 ice container.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ04

Near Austin, TX 78744

Matthew

Job Details: 08/02/2024

Arrived to inspect for leaks . Inspected compressor compartment and evaporator compartment and found no signs of die. Evaporator had full frost pattern. Took pics. Water bottle and ice packs were frozen. Notified customer that no signs of additional leaks were found. Customer will monitor.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Austin, TX 78744

Matthew

Job Details: 08/02/2024

Arrived onsite for unit not completing cycle. Ran diagnostics and found error code for long fill. Tested valves and valve passed. Ran auto test and all passed. Ran a normal cycle and unit is responding properly. Asked customer about normal use and found possibly using too much detergent. Instructed customer on detergent use and cycle selections. No parts used.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Austin, TX 78748

Matthew

Job Details: 08/02/2024

Arrived onsite for unit building condensation on door. On arrival inspected unit. Found no signs of condensation anywhere. Ran unit and is functioning. If symptoms persist recommend installers inspect ducting/ ventilation. Unit is functioning as designed. Job complete. No parts used

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Austin, TX 78744

Matthew

Job Details: 08/02/2024

Arrived onsite for oven not igniting. Disassembled and found igniter ceramic fractured not allowing circuit to complete. Replaced igniter. Tested at 350 and unit is now functioning properly. Job complete. Used w11590294

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ10

Near Austin, TX 78744

Matthew

Job Details: 08/02/2024

Arrived onsite for unit not heating. Inspected and tested. Found magnetron buzzing then sparked. Attempted to uninstall to disassemble and found surrounding cabinet trim kit blocked the unit from being accessible. Will need to notify landlord/builder on making unit accessible. Unit needs to drop down to be serviced. Office to reschedule once unit is made accessible. No parts used.

We serviced a

WHIRLPOOL DRYER

Model wed4850hw0

Near Austin, TX 78744

Matthew

Job Details: 08/02/2024

Arrived on site to replace failed. Push to start switch with closed contact. Replaced switch and tested and unit is now functioning properly. Job plate used Wpw10446920

We serviced a

KITCHENAID OVEN

Model KEMS309BSS01

Near New Braunfels, TX 78132

Andrew

Job Details: 08/02/2024

Arrived onsite to test unit for long heat times. Found broil element is bad. Recommend broil element and oven sensor. Office to reschedule. ; ordrng 1 W10804429 (Broil element)

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near New Braunfels, TX 78132

Andrew

Job Details: 08/02/2024

"Arrived on site to test unit for not starting. Found bad thermal fuse. Replaced fuse(W10909685), unit is now working as designed. Job complete."

We serviced a

JENN-AIR OVEN

Model JJW2430LM00

Near New Braunfels, TX 78132

Andrew

Job Details: 08/02/2024

Arrived on site to test unit for rattling fan noise. Found convection blade was loose and retention nut was almost falling off. Secured blade and nut. Unit is now working as designed. No parts replaced at this time. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WFE525S0JS4

Near Canyon Lake, TX 78132

Andrew

Job Details: 08/02/2024

Arrived on site to test unit for tripping breaker. Heated unit to 350 with no issues. Found no signs of any wiring grounding or arcing. Recommend contractor replace faulty breaker. No parts replaced at this time. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KURL104ESB00

Near New Braunfels, TX 78130

Andrew

Job Details: 08/02/2024

"Arrived on site to test unit for not cooling properly. Found evap motor not engaging. Replaced faulty evap motor(W10854409), unit now working as designed. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAMS0

Near Austin, TX 78756

Leonardo

Job Details: 08/02/2024

Arrived on site to test unit for orange stain inside dishwasher on tub and door. Test unit and found orange stain is from grease or oil. Showed customer hot to clean the filter and advised them to clean the tub with some kind of cleaner. The problem is a cleaning problem not a mechanical problem job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model KOEC530Pss00

Near Austin, TX 78744

Leonardo

Job Details: 08/02/2024

Arrived on site to test unit for noise. Found noise coming from magnetron and diverter. Found new magnetron damaged and not heating. Ordering new magnetron reschedule for 8/19 per customers request possible between 8-12 ; ordrng 1 W11578959 (Magnetron)

We serviced a

AMANA WASHER

Model ADB1400AGW1

Near Austin, TX 78748

Leonardo

Job Details: 08/02/2024

Arrived on site to test unit for smell coming from unit. Test unit and found dirty filter and drain hose had no loop on it. Removed filter and cleaned filter. Advised customer about drain hose needing to be in a loop and to clean unit with white vinegar and some kind of lemon shine. Job complete

We serviced a

WHIRLPOOL DRYER

Model WTW4816FW3

Near Marble Falls, TX 78654

Maurice R

Job Details: 08/02/2024

Arrived on site for previous diagnosis parts. Installed new suspension and now it take an effort to push the basket to the ground. The gap from the basket to the lid is half of what it was with the new suspension.W10780045

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Andice, TX 78628

Gerry C

Job Details: 08/02/2024

"WDT750SAKZ2 Arrived to inject blinking numbers. I found the unit would constantly blink F6E1, with other segments phantom illuminated. I removed the UI and inspected and found several traces that had corroded. Replacing the UI, the unit regained all normal functions. The vent was incorrectly mounted and the lines left in the sealing surface showed it was not matching with the outer vent, possibly allowing excessive moisture into the inner door area. No leaks observed during service."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Marble Falls, TX 78654

Maurice R

Job Details: 08/02/2024

Arrived on site for dryer not heating. On inspection found no voltage across L1 & L2. I pulled the plug out partially and got 248 across L1 & L2 now. I tested again at the terminal block and now I have 248 vac. I turn unit on and I is heating now. Informed the customer and he is going to ge the maintenance man to install a new outlet. No parts were installed.

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI75X15HZ01

Near Luling, TX 78648

Andrey

Job Details: 08/02/2024

"Arrived on site to test unit for no ice production, tested unit found hot gas valve not switching completely, recommend replacing control and evaporator thermistor, ordering parts rescheduled for 8/9; ordrng 1 WP2217224 (Start device) and 1 W11624931 (Overload) and 1 W11034363 (Control) and 1 W11126268 (Pump harness)"

We serviced a

WHIRLPOOL COMPACTOR

Model ktts505ess2

Near Horseshoe Bay, TX 78657

Maurice R

Job Details: 08/02/2024

"Arrived on site for Compactor not opening. On inspection when you step on the pedal the door lifts up but does not open, you have to pull on the door. I took the toe plate off the door and the door opens like it was designed to. Re installed the tor plate and it will not open the door when the padle is stepped on. Left the toe plate off and ordering a new toe plate. Office to reschedule when part arrives and no part installed. ; ordrng 1 W11696574 (Rubber toe plate)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Copperas Cove, TX 76522

Tyler

Job Details: 08/02/2024

"Arrived on site for a refrigerator with ice maker issues. Further inspection found the ice door was allowing warm air in and causing ice to stick together in bucket. Found bucket broken. Replaced w11678832 door ice, and wpw10558423 bucket. Found unit dispensed as designed. Call complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Bertram, TX 78605

Maurice R

Job Details: 08/02/2024

Arrived on site for ice maker not producing ice. On inspection found that ice maker was good. Gain access to the water valve and it tested good. Dropped the ice maker down and found the inlet fill tube frozen over. Defrost the tube and now it fills the tray with water. Customer showed me that the light bar it the rc was out ordered another light. No parts installed and office to reschedule when part arrives. ; ordrng 1 W11470191 (Light module)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Kempner, TX 76513

Tyler

Job Details: 08/02/2024

"Arrived on site for unit not cooling. On arrival found. Temps actual at 6/38 degrees in both compartments when set to -2/38. Found. The following results for thermistors. RC P5-1&2: 7.47k(38), FC p5-3&4: 19.5k(5), IM p8-1&2: 7.9k(36), RC p8-3&4: 8.47k(34). During tests when I opened doors and inspected evap coils I found entire unit shut down but breaker never tripped found a dc voltage issue inside unit and it will need all parts sent for repairs as well as the following parts ordered to fix issue: ordering W11452196 motor evaporator fc, W11087438 evaporator rc, W10830278 contrl elec, W10830288 power supply, W10846539 ice box fan, W11683243 led kit. Office to reschedule once autho is received ; ordrng 1 W11087438 (Motor rc) and 1 W11452196 (Motor evap) and 1 W10830278 (Contrl-elec) and 1 W10830288 (Power supply) and 1 W10846539 (Icebox fan) and 1 W11683243 (Led kit) and 1 Needsautho (Needs autho)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near New Braunfels, TX 78130

Andrew

Job Details: 08/02/2024

"Arrived on site to test unit for no ice or water. Found valve not opening. Replaced valve(WPW10179146), unit now opening but still not dispensing. Removed filter and now dispensing properly. Ive maker cycled and filled as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ19

Near Austin, TX 78723

Lou

Job Details: 08/02/2024

"Arrived on site to replace damaged doors. Upon arrival, removed and replaced damaged doors. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ18

Near Austin, TX 78723

Lou

Job Details: 08/02/2024

"Arrived on site to replace damaged doors. Upon arrival, removed and replaced damaged doors. No water leaks observed during service, job completed."

We serviced a

KITCHENAID OVEN

Model KODE500ESS21

Near Austin, TX 78737

Leonardo

Job Details: 08/02/2024

Arrived on site to replace both upper and lower blowers and both control board for upper and lower oven and console and lower sensor. Replaced all parts test unit and both unit pre heated correctly to 350? no blower error codes. Job complete w11598119 x2. W11448962. W11600643. W11598200. W11598120.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Austin, TX 78739

Leonardo

Job Details: 08/02/2024

Arrived on site to replace control board and ui and console. Replaced all 3 parts test unit and unit working as designed no error codes at this time. Job complete w11506011. W11460962. W11460908

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Luling, TX 78648

Andrey

Job Details: 08/02/2024

"Arrived on site to replace previously diagnosed lid, replaced and tested unit is now functioning as designed, job complete installed W11259006"

We serviced a

KITCHENAID COOKTOP

Model KCED600GBL01

Near New Braunfels, TX 78130

Andrew

Job Details: 08/02/2024

Arrived on site and replaced previously diagnosed cooktop(W11051484). Unit now working as designed. Job complete.

We serviced a

AMANA DISHWASHER

Model ADB1400AMS1

Near Austin, TX 78739

Leonardo

Job Details: 08/02/2024

Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but unit not circulating the water. Found wash motor getting power but not coming on. Replaced sump and motor test unit and unit test good. No leaks present at time job complete. W11613570

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Killeen, TX 76549

Tyler

Job Details: 08/02/2024

"Arrived on site to install parts . Part #s w10884390 icemaker,wpw10498976 valve ,and w10830162 gasket . Ran a test on fridge ice maker is working as its designed. No water leaks from water valve And the new gasket has sealed the left door as its designed. Unit also isnt tripping breaker anymore. Call complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV00

Near Austin, TX 78745

Luis

Job Details: 08/02/2024

"Arrived on site for cooling issue. Found evaporator fan not running,attempted diagnostics ui kicking out of diagnostics entering diagnostics no power to fan motor,replaced defective ui and main control,ran diagnostics fan running weak replaced fan assembly ran diagnostics all test passed. Used w11542754,w11334745,w11043763"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Kyle, TX 78640

Ryan B

Job Details: 08/02/2024

"Arrived on site to install unit for having hole at bottom of basket. Upon closer inspection found wash plate broken, replaced wash plate, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W10919191"

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Kyle, TX 78640

Ryan B

Job Details: 08/02/2024

"Arrived on site to inspect unit for powering on but not starting a cycle. Upon closer inspection found door switched not plugged in. Plugged door switch in, tested unit, unit is running as intended. Job complete. NO PARTS USED."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ09

Near San Marcos, TX 78666

Ryan B

Job Details: 08/02/2024

"Arrived on site to inspect unit for clicking noise during operation. Upon closer inspection found magnetron diode and capacitor failed causing excessive noise. Replaced diode Capacitor and magnetron. Tested unit, unit is running as intended. Job complete. USED W10850446 W11256462 W10754299"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near San Marcos, TX 78666

Ryan B

Job Details: 08/02/2024

"Arrived on site to replace magnetron capacitor and diode diagnosed on previous trip. Replaced capacitor magnetron and diode, tested unit unit is running as intended. Job complete. USED W11256462 WW11495561 WPW10574736"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF320PADS2

Near Killeen, TX 76549

Tyler

Job Details: 08/02/2024

"Arrived on site for dishwasher needing parts. Installed w10876537, w10837026, wp661566, and w10518394. Tested unit and found it works as designed with no leaks. Call complete"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW07

Near Niederwald, TX 78640

Luis

Job Details: 08/02/2024

"Arrived on site. Replaced the main control,temp thermistor and defrost themristor,powered unit on compressor and fans powered on. Used 2wpw10384183,w11555884"

We serviced a

WHIRLPOOL DRYER

Model WED6120HC0

Near Cedar Park, TX 78613

Scott

Job Details: 08/02/2024

"Arrived on site for no heat dryer . Unit tumbles . Got 2-1, 3-2 codes . Found element coil broken . Replaced element WP3387747. Unit is now heating . Cleaned lint out . Recommend having vents cleaned . Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Leander, TX 78641

Scott

Job Details: 08/02/2024

Arrived on site to replaced left side door gasket . Found customer still having moisture build up issues still . Found mullion heater wire broken . No parts installed . Ordering mullion . Call to set return ; ordrng 1 W11455378 (Mullion)

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Leander, TX 78641

Scott

Job Details: 08/02/2024

Arrived on site for long dry times . Ran diagnostics. No error codes . Ran temp checks with and with out vent hose on . Also used flow meter . Found air flow restriction. Recommended having exterior vent looked at bye builder . No lint build up. No parts installed . Job complete

We serviced a

WHIRLPOOL COOKTOP

Model WFG525S0JS2

Near Leander, TX 78641

Scott

Job Details: 08/02/2024

"Arrived on site for range knob not turning or igniting . Found both knobs broken on right side . Also oven is not igniting . Getting spark but not lighting . Found over sized cooking sheet in drawer making contact with igniter connection . Broil is not lighting ,getting weak spark . Ordering both broil and bake igniters ,spark control . Return 8/7 . No gas leaks detected at time of service . No parts installed ; ordrng 1 W11524031 (Bake igniter) and 1 WPW10333842 (Broil igniter) and 1 W11162730 (Spark control)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, TX 78717

Miguel

Job Details: 08/02/2024

Arrived on site for washer not jumping. Removed top panel. Replaced bad tub. Reassembled and recalibrated. Verified operation. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Cedar Park, TX 78613

Miguel

Job Details: 08/02/2024

"Arrived on site for unit making a loud noise after sealed system repair. confirmed unit is operating as designed. Ran all fans and compressor. Was unable to hear a noise, customer says it sounds like a hissing noise very loud. Did they did not hear it will I was here. Advised customer to get a recording. Unable to duplicate noise. Call complete."

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Round Rock, TX 78681

Scott

Job Details: 08/02/2024

"Arrived on site for dryer not starting ran diagnostics got 2-2,3-2. Found element broken . Replaced element WP3387747. Unit is tumbling and heating normally . No lint build up at time of service . Job complete"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Hewitt, TX 76643

Jonathan M

Job Details: 08/02/2024

"Arrived on site for a washing machine that is making weird noises and will not speed. Inspected unit and work area. The customer advised that the unit does not make it through the cycles and makes awkward noises as its working. I ran the unit three diagnostics and found an F0 E5 (off balance load) error code. Around the unit through an auto test and found the unit working and operating as designed until it went to the spin portion of the cycle. I found the motor spinning, but the basket skipping on the driveshaft, indicating a failed of assembly. I went to remove the agitator and found the agitator completely seized on the driveshaft. I went ahead and broke the agitator and removed the screws for the hub assembly. Are used a crowbar and a flat head screwdriver and attempted to pry the hub assembly up. I found that I was able to remove the agitator spline from the driveshaft. Ordering the agitator and the hub assembly and rescheduled the customer to 8/2. No parts were replaced. ; ordrng 1 W11550891 (Agitator) and 1 W10528947 (Hub) and 4 WP8533953 (Hub screws)s"