We serviced a
WHIRLPOOL COOKTOP
Model WCGK5036PS00
Near Pflugerville, TX 78660
Wesley
Job Details:
10/24/2024
Arrived onsite and replaced the surface ignitor. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Elgin, TX 78621
Scott
Job Details:
10/24/2024
"Arrived on site ,replaced basket W11172199 . Ran calibration and test wash all checked normal. No water leaks detected at time of service. No error codes . Job complete"
We serviced a
JENN-AIR OVEN
Model JJW3830LL00
Near Leander, TX 78641
Daniel A
Job Details:
10/24/2024
"Arrived on site to inspect oven displaying error code. Upon further inspection, I placed the unit into diagnostics and observed error codes F1E1 (internal control failure) F6E6 and F6E9, (lost communication) it is required to replace both upper and lower appliance mangers according to the manufacturers guidelines to correct the issue. I am ordering the upper oven control and upon next visit replacing both controls. W11448961 I am scheduling the return service for 10/29; schdld next appmnt for 10/29 TUE !"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Waco, TX 76710
Tyler
Job Details:
10/24/2024
"Arrived on site for washer not start8ng or completing cycles properly and making a loud noise. On arrival confirmed issue and found F7e5, f7e9 in diagnostics. I then found rotor w11260238, slider w10734521, and gearcase w11393685 had oil and rust and slider and cracked. Replaced all 3 parts and tested unit. Found issues resolved and unit works as designed with no leaks, call complete"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Austin, TX 78744
Leonardo
Job Details:
10/24/2024
Arrived on site to test unit for unit tripping breaker when pre heating the oven. Replaced bake element and broiler and pre heated the oven with the ground wire disconnected. Unit pre heated to 500? with out unit tripping breaker. Secured ground back on and pre heated oven to 500? advised customer to let the oven run for 1 hour. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78722
Matthew
Job Details:
10/24/2024
"Arrived on site for unit not powering on. Verified supply voltage and voltage was good. Disassembled and found ribbon Cable to UI control, J7 was loose. Secured ribbon cable and made sure all connections were good and tested. Display now powers on and is responding to keypad touch. Ran several test cycles and unit is functioning properly. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Leander, TX 78641
Gerry C
Job Details:
10/24/2024
WOES3030LS01 Arrived to inspect door stuck shut. I found the issue was actually with the microwave and I advised the customer that the microwave is a non-serviceable product and to contact the MFG to arrange replacement.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Copperas Cove, TX 76522
Robert
Job Details:
10/24/2024
WTW4816FW3 Arrived on site to install part#s w11603810 and w11307244 tested product works as it's designed no water leaks visible from watersupply.
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Cedar Park, TX 78613
Daniel A
Job Details:
10/24/2024
"Arrived on site to inspect dryer not starting. Upon further inspection, I found that the dryer would start but shut itself off. I verified proper voltage at the terminal. I call tech line and checked the voltage on the coil of the push to stat switch. I measured a dip in voltage when the dryer cut off indicating that there is an issue with the door switch or the timer. It is advised to replace the push to start W11625516 timer W11685947 and door switch WP3406107. ZI am schedule the return service for 10/29; ordrng 1 WP3406107 (Door switch) and 1 W11685947 (Timer) and 1 W11625516 (Push to start switch)"
We serviced a
WHIRLPOOL DRYER
Model med7230hw3
Near Georgetown, TX 78626
David Z
Job Details:
10/24/2024
"Arrived on site to install proper inlet thermistor. Found outlet had been replaced prior, and this is still the original inlet thermistor. Replaced part with current model, WP8557403. Customer will follow up if there are any other issues. Unit starts and runs, but customer will need to test with a normal wet load. They will follow up with me if issue comes back. Call completed. Parts used - WP8557403."
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Austin, TX 78725
James K
Job Details:
10/24/2024
"WEG730H0DS0 Arrived on site for unit not powering on. Upon arrival, customer stated unit displayed an error message and now some buttons do not work. Upon further inspection, found switch membrane is separating from the control panel, causing moisture to short out controls. Need to replace bushings, both controls, switch membrane and control panel for a successful repair. Ordering W10728508 control panel, W11131701 bushings (5) and Need Autho. Office to reschedule ; ordrng 5 W11131701 (Bushing)s and 1 W10728508 (Control panel) and 1 W10728523 (Switch membrane)"
We serviced a
JENN-AIR OVEN
Model JJW3430LL00
Near Liberty Hill, TX 78642
Miguel
Job Details:
10/24/2024
"Arrived on site for oven not heating. Had unit running for a hour but never got to temp. At control sensor reading 1.1k from pr-pr. 251 v coming in. 126 each side to common and ground. 0 from g-c. Bake pulls 12 amps, broils =16 amps. Top and bottom convection each pull 15 amps. Replaced main control. Verified operation. Advised customer to wait 10-15 min after preheat. W11448961"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Austin, TX 78727
Matthew
Job Details:
10/23/2024
Spoke to customer and stated hearing noise from unit but noise stopes when doors are opened. Adding fan motor to parts. Office to reschedule ; ordrng 1 W11529245 (Upper ice box fan motor) and 1 212643 (Permagum)
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Canyon Lake, TX 78133
Andrew
Job Details:
10/23/2024
"Arrived on site to test unit for not completing wash cycles and stopping with 20mins left. Found slider is seized preventing shifting. Unable to remove rotor. Also found gearcase is making loud rumbling noise. Recommend gearcase, slider, clutch, rotor, stator, suspension, washplate and valve assembly. Scheduled for 10/30.; ordrng 1 WTW7300DW0 (Gearcase) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10752283 (Wash plate) and 1 W11130359 (Suspension) and 6 W11027980 (Screw)s and 1 W11173597 (Valve assembly)"
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS42NMX00
Near Austin, TX 78703
Joe Z
Job Details:
10/23/2024
"Arrived on site to replace control panel. Upon arrival, during replacement found incorrect part was sent. Need to reorder control. Office to reschedule ; ordrng 1 W11626125 (Comtrol)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Waco, TX 76710
Tyler
Job Details:
10/23/2024
Arrived on site for dishwasher with falling door. On arrival confirmed issue and found door hung specs broken. replaced both hinges w11712996 & w11712995. Found door working as designed. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Spicewood, TX 78669
Luis
Job Details:
10/23/2024
"Arrived on site. Replaced mullion and side panel ui powered unit on panel ui working as designed. Ran icemaker diagnostics passed ran fill passed. Used w11649966,w11099340"
We serviced a
WHIRLPOOL OVEN
Model RBS275PDB4
Near Briarcliff, TX 78669
Leonardo
Job Details:
10/23/2024
Arrived on site to test unit for unit not getting to temp and fan staying on when not in used. Found F3E2 error temp to high. Found shorted sensor will order new sensor 4450026 part. Office to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL WARMING DRAWER
Model kews175bpa00
Near Austin, TX 78746
Matthew
Job Details:
10/23/2024
Arrived onsite for drawer not opening and closing properly. Inspected and found Right side slide came apart and bearings were loose in drawer. Replaced right slide. Tested and unit is functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Spicewood, TX 78669
Luis
Job Details:
10/23/2024
"Arrived on site for no cool. Powered unit on compressor powered on gurgling noise in evaporator no frost forming,cut out drier no refrigerant in system,checked compressor and evaporator compartment no traces of dye. Installed a new drier pressurized system to 250 psi of nitrogen,let pressure sit,sprayed suction and inlet of evaporator no bubbles sprayed connections in compressor compartment no bubbles found after 5 min psi dropped. Sprayed insulation at heat exchanger small bubbles formed,took pictures,called tech support with findings. Attempted to take picture between tubing at heat exchanger got sprayed with oil and dye submitted pictures to tech support. Information being sent to product review team. Used wpw10143759SR#7740175727"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Canyon Lake, TX 78133
Andrew
Job Details:
10/23/2024
Arrived on site and replaced previously diagnosed FC door gasket(W10407216) and brackets(W11668671). Unit now working as designed. Advised customer to leave door closed for at least 1hr to allow door gasket to cool to form. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Austin, TX 78717
Scott
Job Details:
10/23/2024
Arrived on site for upper rack falling down . Found right side adjuster has roller broken off . Replaced adjusters with kit W10712395. Upper rack and door are functioning properly . Ran diagnostics unit is starting to. No other issues found . No water leaks detected at time of service. Job complete ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near Salado, TX 76571
Sterling
Job Details:
10/23/2024
"On arrival verified complaint of tripping breaker. On arrival inspected unit and found no signs of arcs or damage. Visual inspection of the harness shows no signs of damage. Terminal block is wired correctly and is tight (no twists in power cord or twists in power cord removed). Verified voltage and polarity are correct. Removed power cord from wall. Replaced Bake and broil elements. As well as main control. Checked continuity between element casings and terminals and found OL. Removed ground strap. Reconnected power. Ran bake element and broil elements in diag test activation then ran bake cycle at 500 with ground strap off for 30 mins. Verified amp draw was under 16amps max. Stopped cycle, disconnected power,and reattached ground wire. Reconnected power and Set bake at 500 Advised customer to run for 1.5 hours and turn off cycle, unit is working as designed Spoke to TL 7740173337 and advised customer if problem persists replace breaker. If problem still persists call customer service. job complete replaced bake element wp9755770 and broil element w10856603 main w11548749"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS01
Near Spicewood, TX 78669
Leonardo
Job Details:
10/23/2024
Arrived on site to test unit for display getting stuck at 390? when set to 425?. When you turn the oven off then back on the temp goes up. Test unit and found and console and control board. Will order new console and board rescheduled for 10/30. ; ordrng 1 W10864422 (Console)
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Liberty Hill, TX 78642
Miguel
Job Details:
10/23/2024
"Arrived on site for dryer not turning on. Board will,not activate switch. Found f1e1 stored. Checked door switch At control. Both good door switch. J7-1 - J7-5= open. Found thermal fuse open in back. Heater checks good. No shorts. Replaced fuse. Verified operation. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Hutto, TX 78634
Andrew R
Job Details:
10/23/2024
Arrived onsite for dryer with no function. Upon arrival I checked voltage and found to get no readings. The breaker was tripped. I turned the breaker on and checked voltages. The voltage checked out. I looked at the terminal and all wiring appeared good. I ran the dryer for 20 minutes timed dry and unit ran as designed. Sources lead me to believe their breaker on the dryer is weakening. I advised the customer if it happens again to get the breaker checked. Call complete. No parts installed.
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Hewitt, TX 76643
Tyler
Job Details:
10/23/2024
"Arrived on site for dryer not heating fully. On arrival confirmed failure and found wp8577274 thermistor at 3kohms and bad. Replaced thermistor and wp3392519 thermal fuse, and wp3977767 cuttoff. Tested unit and found dryer working as designed. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Austin, TX 78747
Tim M
Job Details:
10/23/2024
"Arrived on site to test unit for not dispensing water. Upon arrival customer stated dispenser would not dispense water and FC would make really loud noises. Tested unit, water is dispensing. Ran a harvest cycle on the ice maker and found that it is leaking from the fill funnel causing ice to build up on the evaporator fan shroud causing noise and causing proper airflow to be interrupted. When unit is not getting proper airflow to the RC, cold air settles and freezes the reservoir causing no water to dispense. Installed fill tube extension (WP2174755) from truck stock and sealed around where the fill tube funnel and liner meet. Leak has been eliminated and unit should restore to proper function. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Kyle, TX 78640
Tim M
Job Details:
10/23/2024
"Arrived on site to test unit for no ice production. Upon arrival called and spoke to the owner, owner claimed unit should be under warranty through Costco. Customer sent correct receipt, contacted claims thread, per claims thread unit is in warranty. Tested unit found ice maker will not enter a harvest cycle indicating a new ice maker will be needed to fix issue. Ice maker provided was not the part intended. Will need to order correct IM for return visit. Ordering part, no parts installed, rescheduled for 10/28.; ordrng 1 W11700250 (Ice maker assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Austin, TX 78728
Wesley
Job Details:
10/23/2024
Arrived onsite and found unit operating with failed precooler leaking. Replaced compressor and precooler and added dye drier and access port. Purged with nitrogen and pulled vacuum for 15 minutes. Charged to spec and observed for proper operating. All checks good. No leaks at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Andice, TX 78628
David Z
Job Details:
10/23/2024
Arrived on site to diagnose washer that is not draining. Confirmed no drain code present. Examined under unit and found the wiring harness broken at the T where it splits from the main sheath. Removed some of the wrap and removed damaged section of wiring and installed thicker gauge wiring with solder seal connections. Tested unit and verified unit is draining as designed. No parts needed.
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Austin, TX 78744
Joe Z
Job Details:
10/23/2024
"Arrived on site to install previously ordered parts. Replaced bake element W11447783, broil element WPW10583047, and control W11594271. Disconnected ground wire and heated set bake to 500. Allowed unit to bake at 500 for 45 minutes. Reconnected ground wire and retest . Unit is currently operating as designed. If issues persists, recommended customer replaces breaker. Contacted tech for documentation. Spoke with Curt. Explained issue and all parts replaced. SR# 7740170511. Job complete."
We serviced a
KITCHENAID COOKTOP
Model KCIG556JBL01
Near Austin, TX 78733
Matthew
Job Details:
10/23/2024
Arrived onsite for unit with long boil times. Customer ran tests and stated that it takes 15-20 minutes to boil water. Customer expectations are that the water should boil in just a few minutes. Called tech line and spoke to Nate SR#7740175656. There are no set times for water to boil as there are to many variables. Tech did indicate that pan size versus cooking surface area will affect cook times. Used two different pan sizes and burners with a letter of water each. The shallow pan boiled at 2min 45 seconds. The other on a smaller surface burner took 8 minutes. All burners seem to be functioning other than the left front displaying F0EC - NTC error. Tech stated the coil may be replaced. Also found cooktop glass warped. Unit was just installed. Customer stated that they will talk to builder about replacing unit. Office to contact customer to see if unit was replaced or if service is needed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Temple, TX 76501
Sterling
Job Details:
10/23/2024
"On arrival verified complaint of unit not unlocking and stuck lid. Found unit not leveled correctly. Fixed leveling issue. Found latch broken and stuck. Opened lid and replaced lid lock. Checked suspensions and they were very very worn out. Replaced suspensions. Ran diag test and confirmed proper operation of the unit. Job complete no leaks detected during service. Installed latch w11307244, and suspensions w11130362"
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Liberty Hill, TX 78642
Miguel
Job Details:
10/23/2024
"Arrived on site for clothes still being wet after repair. Ran diagnostics and all components working as designed. Test spin and it gets up to speed. Advised customer on spin setting. Call complete, working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Hewitt, TX 76643
Tyler
Job Details:
10/23/2024
Arrived on site for washer leaking from the left and center front areas of washer when in use. On arrival confirmed fail.ire and traced water lines to fabric dispenser being out of alignment with tube due to unit not beinlevel as a whole. After leveling unit I found washer working as designed with no leaks and no parts installed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Pflugerville, TX 78660
Wesley
Job Details:
10/23/2024
Arrived onsite and found unit operating with heater f7e1 error. Reset the control in diagnostics to repair heater function and found unit operating as designed. Heater function restored. Advised customer on optimizing performance. All else checks good. No parts used.
We serviced a
WHIRLPOOL DRYER
Model MED5630HC2
Near Waco, TX 76705
Tyler
Job Details:
10/23/2024
"Arrived on site for dryer making a loud noise. On arrival confirmed issue and found rollers failing, used repair kit 4392067 and repaired dryer. Found noise no longer present. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ0
Near Leander, TX 78641
Daniel A
Job Details:
10/23/2024
Arrived on site to inspect dishwasher with broken seal. Upon further inspection found that the outer seal was broken on the right corner (photo). I replaced the seal and adjusted the left front foot to ensure that the door closes properly. The unit is operating as designed. No water leaks observed during service. W11414078
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS0
Near Georgetown, TX 78633
David Z
Job Details:
10/23/2024
Arrived on site to diagnose dishwasher with broken wheel. Found middle rack left side adjustor had a cracked front wheel. Replaced left side middle rack adjustor. Verified proper operation. Parts used - W11551537
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Manor, TX 78653
James K
Job Details:
10/23/2024
"WDF332PAMS0 Arrived on site for unit making excessive noise. Upon arrival, tested unit and found drain pump making loud whirring noise. Proceeded to replace W10876537 drain pump. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW1
Near Cedar Park, TX 78613
Scott
Job Details:
10/23/2024
"Arrived on site for washer not going into wash cycle . Ran diagnostics got 8-1,8-3. Manual and auto test are both good . Didnt find valve issue . Unit draining properly . Pressure hose checked in good shape . Replaced control W11502823. Ran calibration and test wash all checked normal. No water leaks detected at time of service ."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Georgetown, TX 78626
Wesley
Job Details:
10/23/2024
Arrived onsite for mildew smell in washer. Advised customer on findings and that unit is draining and operating properly with no error codes. The water sound that is heard when manually moving the basket is the balancing ring solution and advised on maintenance practices to keep the unit clean and disinfected. No parts
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Andice, TX 78628
Miguel
Job Details:
10/23/2024
"Arrived on site for gas leak from oven, only when using oven. Removed panel. Found only half the burner lights for 5 seconds letting out gas from 1 side. Adjusted air shutter. Unit is now lighting properly. Call complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near New Braunfels, TX 78130
Andrew
Job Details:
10/23/2024
Arrived on site to test unit for not draining. Found rear panel removed and pressure hose was connected somehow to UI. Found stored error code f8e1(long/no fill). Installed pressure hose to control and unit now working as designed. Found water leaking from cold water supply line. Advised leak needs to be addressed. No issue with unit and is working as designed. No parts replaced at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Liberty Hill, TX 78642
Miguel
Job Details:
10/23/2024
"Arrived on site for fabric softer not working, found it clogged. Blew through and cleared. Ran diagnostics and found unit working as designed. Call complete. 162.36Auth code: 9CHNFN"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Paige, TX 78659
James K
Job Details:
10/23/2024
"Wtw5057lw0 Arrived on site to replace previous ordered part. Upon arrival, proceeded to replace W11643701 wire harness. Cleared errors. Ran diagnostics with no issues. Unit is functioning as designed. No water leaks detected at this time"
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDM05
Near Maxwell, TX 78656
Andrey
Job Details:
10/23/2024
"Arrived on site to replace damaged door, inspected FC door and found adhesive from plastic wrap that was mistaken for a scratch, removed adhesive door is in perfect condition condition job complete no parts installed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Pflugerville, TX 78660
Wesley
Job Details:
10/23/2024
Arrived onsite for not drying dishes and found f7e1 error code and proceeded to reset control in diagnostics to repair the heater function. Unit is now operating as designed and heating properly. Advised customer on repair.
We serviced a
WHIRLPOOL DRYER
Model WET4027HW2
Near Austin, TX 78758
Scott
Job Details:
10/23/2024
Arrived on site replaced latch W11429587. No other issues found with unit . No water leaks detected at time of service . Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS0
Near Waco, TX 76705
Tyler
Job Details:
10/23/2024
Arrived on site for dishwasher not heating. On arrival found f7e1 in diagnostics but when 8 tested unit I found heat would turn on and draw 6 amps. Allowed diagnostics cycle to run a full cycle and found control reset and code no longer present. Found unit works as designed with no leaks and no parts installed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hutto, TX 78634
Andrew R
Job Details:
10/23/2024
Arrived onsite for dishwasher not cleaning properly. Upon arrival I found a F4E3 Wash motor failure present. I confirmed during test cycle the wash motor was not operating. I replaced the pump and motor assembly and ran a test run. The wash motor is now spraying water and no leaks were present underneath at time of service. Call complete. Installed W11025157 motor assm.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Killeen, TX 76542
Robert
Job Details:
10/23/2024
KDTM354DSS5 Arrived on site to install part#wpw10327249 from previous tech. Installed and tested product works as it's designed no water leaks visible from watersupply.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AD1
Near Briarcliff, TX 78669
Leonardo
Job Details:
10/23/2024
Arrived on site to replace magnetron capacitor and diode. Replaced all 3 parts test unit and unit test good job complete. Unit heating correctly.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA00
Near Austin, TX 78746
Luis
Job Details:
10/23/2024
"Arrived on site for no ice. Removed cover found broken grid cutter ran diagnostics water fill stopping early. Replaced grid cutter and recirculating pump,ran diagnostics all test passed. Used w10919199,w11542867"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Leander, TX 78641
Daniel A
Job Details:
10/23/2024
"Arrived on site to inspect washer making a loud banging noise due8mg the whole cycle. Upon further inspection, I placed the unit into diagnostics and observed no error codes. I checked the suspension by moving the drum by hand and felt some vertical restriction. The checked to see if the unit has any shipping bolts not removed. One of the shipping bolts had still not been removed which would cause the shaking an thumping that the customer experienced. I removed the shipping bolt and tested the unit. The unit is now operating as designed. No water leaks observed during service. No parts installed."
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS4
Near Georgetown, TX 78633
David Z
Job Details:
10/23/2024
Arrived on site to diagnose vent hood not running the motor. Tested unit and found fan blade locked up. Removed blower and found debris lodged against the blade. Removed debris and reinstalled. Found blower working properly as designed. No parts needed. Call completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Killeen, TX 76542
Robert
Job Details:
10/23/2024
WDP540HAMZ0 Arrived for a dishwasher not washing per notes. On arrival found error code F4E3 no other errors cleared error code. Replaced part #w11613479 tested product works as it's designed no water leaks visible from watersupply.
We serviced a
WHIRLPOOL RANGE
Model RF315PXYW2
Near Austin, TX 78759
Scott
Job Details:
10/23/2024
Arrived on site for range buzzing and display flashing randomly . Checked all connections at switches and control . All checked normal. Ran all burners and oven . All checking normal. No shorts found in harness . Controls checking normal. Couldnt duplicate conditions Tenent has video . All checked normal. No parts installed . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ12
Near Austin, TX 78721
James K
Job Details:
10/23/2024
"WRF535SWHZ12 Arrived on site for dent on FC door. Upon arrival, verified imperfection on Fc door. Proceeded to replace W11435329 dor fip. Tested unit and now unit is functioning as designed. No water leaks detected at this time"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78758
Scott
Job Details:
10/23/2024
Add on Arrived on site for washer vibrating during spin . Ran diagnostics and got off balanced load . Drum started to jump a lot . Found upper shipping bots in place . Removed pins . Reran wash test . All checked normal. No water leaks detected or parts installed at time of visit. Job complete
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Liberty Hill, TX 78642
Miguel
Job Details:
10/23/2024
Arrived on site with door hinges. Removed door panels. Replaced both door hinges. Verified operation. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Austin, TX 78725
Matthew
Job Details:
10/23/2024
"Arrived on site for unit not cooling. Customer stated unit cooled for about four days and then noticed temperatures in the refrigerator. Sections started to rise and days there after the temperature in the freezer began to rise. On arrival checked compressor in evaporator compartments for signs of die, and found none . Ran pressures when equalized and pressures were at 10 psi, high and low. Compressor running at 1.3 amps. Charged system with 240 psi and soaped areas but found no indication of a leak. Called tech line for assistance. Spoke to Andrew SR#7740169867. Gave tech information, but tech also needed running pressures in a failed state. Tech recommended purging system with nitrogen, pulling vacuum and recharging. Then to revisit as it failed, to recheck test points on sealed system checklist. Office to reschedule within 4-5 days; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Hutto, TX 78634
Andrew R
Job Details:
10/23/2024
"Arrived onsite for washer with no operation. Upon arrival I found the washer full of water and no operation at all. I checked the control and found no blinking light indicating something took out the control. I ohmed out the pump from the control and found a open line. The harness has gone bad. I checked the pump itself on ohms and found it to be at 19.9 ohms with no load. Gonna need to order the harness and have office to RS. ORDERING W11568984 harness. Tech to return with all parts and replace the control, harness, and pump.; ordrng 1 W11568984 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Leander, TX 78641
Daniel A
Job Details:
10/23/2024
"Arrived on site to inspect washer with broken agitator. Upon further inspection, I found that agitator had become loose and came off. I reattached the agitator and made sure the bolt was tight enough and ran a test cycle. There are no issue with the agitator and the washer is operating as designed. No part needed to be replaced. No water leaks observed during service"
We serviced a
KITCHENAID MICROWAVE
Model KOEC530PSS00
Near Horseshoe Bay, TX 78657
Gerry C
Job Details:
10/23/2024
"KOEC530PSS00 Arrived to inspect damaged door. I found the right side of the oven door bowed in at the middle. Office to order door and contact the customer to arrange return service. ; ordrng 1 W11600222 (Oven Door, Outer) and 1 W10839793 (Nameplate)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near West Lake Hills, TX 78746
Matthew
Job Details:
10/23/2024
Arrived on site to replace failed block with block kit. Tested unit and unit is now functioning properly. Job complete. Used part 279320.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Lago Vista, TX 78645
Daniel A
Job Details:
10/23/2024
"Arrived on site to inspect dryer timer not advancing and not heating properly Upon further inspection, I found that the timer was not advancing. I replaced the timer and tested the unit and found that the temperature select was not setting the temperature. I replaced the temperature switch and tested the unit. The unit is now operating as designed. WP8578352 WP8578352"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HB01
Near Killeen, TX 76542
Robert
Job Details:
10/23/2024
WUI75X15HB01 Arrived on site to install part for a standup icemaker . Installed part#w11542868 tested product works as it's designed.Clientis going to replace their plumbing hose for home per client. No water leaks visible from watersupply.
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Canyon Lake, TX 78130
Andrew
Job Details:
10/23/2024
Arrived on site to test unit for not heating properly. Tested unit to 350? with no issues. Found elements cycling as designed. Advised customer play with temp offset to help satisfy oven functions. Unit is working as designed. No parts replaced at this time. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Leander, TX 78641
Miguel
Job Details:
10/23/2024
Arrived on site for oven giving off gas smell and high flames. Removed burner. Replaced oven bake orifice to Lp gas. Verified operation. Call complete. W11620555
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Mustang Ridge, TX 78610
Andrey
Job Details:
10/23/2024
"Arrived on site to replace previously diagnosed control, heater harness assembly and evaporator motor, replaced and tested, unit is now running as designed, customer will monitor job complete, installed W11559968, W11650662, W11558182"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Bastrop, TX 78602
James K
Job Details:
10/23/2024
"WDT730HAMZ0 Arrived on site for unit having no power. Upon arrival, unit is receiving power but no lights are on display. Proceeded to replace W11637583 control. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water detected at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS06
Near Round Rock, TX 78681
Daniel A
Job Details:
10/23/2024
"Arrived on site to inspect refrigerator freezer section not cooling enough. Upon further inspection, I measured temperatures in both sections. FC 20 degrees and RC 37. The customer advised that his ice cream still seems to be soft often however the ice making has resumed since the last visit after replacing the thermistor. I gained access to the evaporator and found that the evaporator did not show a full frost pattern. The refrigerator will need a sealed system repair. I am ordering the compressor W11557671, drier WPW10143759 access valve W11506635 and evaporator. Office to schedule return service. No water leaks observed during service. ; ordrng 1 W11506635 (Access valve) and 1 WPW10143759 (Drier) and 1 W11557671 (Compressor)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HB02
Near New Braunfels, TX 78132
Andrew
Job Details:
10/23/2024
Arrived on site to test unit for steam accumulation on console is making it act erratic. Found door seal was unable to clip in properly in certain areas. Replaced gasket(W11623080) and heated to 350. Found console acting erratic and f2e1 prompted. Recommending console replacement. Office to reschedule. ; ordrng 1 W11293216 (Console)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Manchaca, TX 78652
Tim M
Job Details:
10/23/2024
"Arrived on site to test unit for noise after cycle is complete. Upon arrival customer stated after cycle is complete the unit continues to run and make a noise until they remove power. Applied power to unit, drain pump immediately engaged and would not turn off. Inspected pressure hose, found no kinks, punctures or restrictions. Unit has a pressure switch fault and will need a new control to fix issue. Ordering part, no parts installed, rescheduled for 10/28.; ordrng 1 W11608056 (Control)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS05
Near Hutto, TX 78634
Andrew R
Job Details:
10/23/2024
Arrived onsite for cooktop right front burner continuously sparking. Upon arrival I found the ignitor to have ohms checking good. I replaced the sparking module and tested the unit. The issue is still present and that leads to the strike wire weakening. Gonna need to order W10566308 RF TUBING GAS. Office to RS. Installed WPW10475149 SPARK MODULE.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Elgin, TX 78621
James K
Job Details:
10/23/2024
"WRS325SDHZ12 Arrived on site for unit leaking water. Upon arrival, customer presented photo of the leak and its located on the left side of unit. Upon further inspection, found leak from the valve and fill tube connection (picture attached). Proceeded to replace W11162036 outlet fill tube. Tested unit and still leaks. Ordering W11645245 water valve. Main shut off valve is off. No water leaks detected at this time. Customer agreed to reschedule Oct 29th. ; ordrng 1 W11645245 (Valve)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Austin, TX 78703
Joe Z
Job Details:
10/23/2024
"Arrived on site for leaking underneath and cabinets and counter top getting hot. Upon arrival, inspected unit. Ice bin is completely full. Removed rear panel to inspect compressor. Condenser fan and compressor are operating correctly. Found unit is in a tight cabinet and no room for air to circulate. Also found drain tube with condensation and dripping. Inspected all drain hoses and fill line and are good and not leaking. Unit is operating as designed. Unit will need more space for air to circulate. Job complete"
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Meadowlakes, TX 78654
Gerry C
Job Details:
10/23/2024
"MVW7230HC1 Arrived to inspect noise. Service test mode had F0E3 and I cleared for testing. The customer presented a video that a loud clank could be heard at agitation reversal. I found the lower, inner shafting with excessive endplay, creating the clank that could be heard and removed and replaced the gear case and slider. I re-calibrated and tested and the unit operated as designed. No leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Meadowlakes, TX 78654
Gerry C
Job Details:
10/23/2024
"WTW5010LW0 Arrived to inspect water filling issue. I discussed the concern with the customer, who had an older type of washer with a deep fill. I advised this machine does not fill to the same level and then fully tested, after recalibration. I discussed detergent type and amounts as well. Operational test good, no leaks observed during service."
We serviced a
MAYTAG WASHER
Model MVWC200XW3
Near Horseshoe Bay, TX 78657
Gerry C
Job Details:
10/23/2024
"MVWC200XW3 Arrived to inspect off balance condition. There were no stored error codes and I verified the suspension had failed. I removed and replaced the suspension and then found the front left of the cabinet had failed, at the leg mount, causing the machine to not be able to be leveled. The tub ring had also sustained damage during the failed suspension event and will require replacement. Office to contact the customer to arrange return service. No leaks observed during service. ; ordrng 1 W10596395 (Cabinet) and 1 WPW10215107 (Rub Ring)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Dripping Springs, TX 78620
Luis
Job Details:
10/23/2024
"Arrived on site for loud noise. Found damper control making loud screeching noise,diagnosed a defective diffuser control,replaced diffuser control. Customer complained temp fluctuates,temp @ 5 unit started defrost,let defrost cycle continue,checked pressures reading 0 and 90 called tech support,let pressures equalize,pressure reading on gauges 5 and 75 per tech support possible restriction recommended vacuuming,flushing then recharge. Vacuumed system down,flushed system with nitrogen,vacuumed system down again recharged system to manufacture spec checked low side pressure good. SR#7740171152; used 1 WPW10594329 (Damper control) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Buda, TX 78610
Luis
Job Details:
10/23/2024
"Arrived on site for no ice. Ran diagnostic evap fan did not power on,ran icemaker test E5 ran fill failed,ran evap fan test again failed,exited diagnostics evap fan powered on,ran diagnostics again fan powered on,exited diagnostics ran normal operating cycle fan stuttering before powering on ordering a new fan,fill tube heater,fresh food icemaker will also order controls in case needed. ; ordrng 1 W11087201 (Fill tube heater) and 1 W11578030 (Evap fan motor) and 1 W11636544 (Ui panel)"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS09
Near Georgetown, TX 78633
David Z
Job Details:
10/23/2024
Arrived on site to diagnose refrigerator that was making noise when in use. Customer clarified that the noise would come after the ice maker had run. Tested icemaker and confirmed that water is running down the fill chute and drips down to the fan blades. Used a flow modifier insert printed by GC to resolve. Retested unit and verified water is no longer running down the back of the unit. No parts needed. Call completed.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL05
Near Sunset Valley, TX 78735
Tim M
Job Details:
10/23/2024
"Arrived on site to test unit for door issues. Upon arrival customer presented issue, when pulling the door on the left side, door becomes cockeyed and will not slide open and closed easily. Advised customer that is part of the design, there is an empty space on the back of the rail in case the wheel skips on the rail or if the door is accidentally opened cockeyed. When pushed back in the door will go back to its original location. Per manufactures recommendation, advised to only open the FC door in the middle of the handle, do not open from left or right side. Customer also had a concern that the dispenser is not dispensing water. Bled the water lines from any air, dispenser is now dispensing water properly. Unit is now running as designed, no leaks detected, no parts installed, job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Sunset Valley, TX 78735
Tim M
Job Details:
10/23/2024
"Arrived on site to test unit for leak. Upon arrival customer presented issue, stated every time unit is ran it will leak from the plastic inlet valve assembly. Entered diagnostics and started a cycle, when unit started to fill the inlet assembly immediately started to leak due to crack (image attached). Will need to order inlet assembly for return visit. Ordering part, no parts installed, rescheduled for 10/30.; ordrng 1 W11535094 (Water inlet assembly)"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Georgetown, TX 78633
David Z
Job Details:
10/23/2024
Arrived on site to install control to resolve failed control from previous visit. Installed control and ran calibration. Verified good calibration. Tested unit and confirmed all items working as designed. Parts used - W11400681.
We serviced a
WHIRLPOOL REFRIGERATOR
Model EC3JHAXRS00
Near Austin, TX 78704
Matthew
Job Details:
10/23/2024
Arrived on site to replace previously diagnosed part. Replaced main control kit. Powered unit and tested. Unit is functioning properly. Customer will monitor. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Pflugerville, TX 78660
Wesley
Job Details:
10/23/2024
"Arrived onsite and found locked up compressor following previous repair no evidence of leaking. Replaced compressor, pulled vacuum and charged to spec. All checks good. In event of repeat failure, send precooler and dye drier. Advised customer on repair and to monitor for proper cooling."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Austin, TX 78757
Scott
Job Details:
10/23/2024
Arrived on site for washer locked . Found load of wet clothes and lid locked and controls dead . Outlet tested normal. Removed clothing and water . Found voltage going to control but nothing going out . Replaced control. Tested drain pump before testing and found motor burned up due to debris in impeller . Replaced motor . Ran diagnostics all checked normal. No water leaks detected at time of service . Job complete .
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Cedar Creek, TX 78612
James K
Job Details:
10/23/2024
"WTW4957PW0 Arrived on site for unit not washing properly. Upon arrival, checked error codes and found F8E1 long fill and F2E1 stuck button. Cleared codes. Continued to run diagnostics and found cold water valve engaging but poor water flow. All other components check fine. Proceeded to check screen filter in valve and found hard sediment blocking water flow (picture attached). Cleaned sediments on both hot and cold valves. Re tested unit and now unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Austin, TX 78754
James K
Job Details:
10/23/2024
"WDP540HAMZ0 Arrived on site for unit not washing. Upon arrival, found wash motor energized but not running. Proceeded to replace W11613479 motor&sump. Ran diagnostics with no issues. Unit is functioning as designed. No water leaks detected at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Manor, TX 78653
James K
Job Details:
10/23/2024
"WRX735SDHZ08 Arrived on site for gasket issue. Upon arrival, confirmed right door gasket is faulty. Proceeded to replace W10830274 gasket. Tested unit and now unit is functioning as designed. No water leaks detected at this time"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0Js4
Near Austin, TX 78723
James K
Job Details:
10/23/2024
"WFE320M0Js4 Arrived on site for one of burners not working. Upon arrival, confirmed front right burner is not working. Proceeded to replace WP3149400 RF switch. Tested unit and now unit is functioning as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs331sdhm08
Near Austin, TX 78744
Andrey
Job Details:
10/23/2024
"Arrived on site to test unit for not cooling, tested unit found evaporator frozen over half way, heater is getting hot but not staying on long enough, replaced control and UI and left unit unplugged so it can completely defrost, if defrost issues return then thermistor and heater harness assembly will need to be replaced at this time job complete installed W11742389, W11518204"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Gatesville, TX 76528
Tyler
Job Details:
10/23/2024
"Arrived on site for refrigerator not cooling consistently. On arrival found all fans and compressor running but compressor was over heated with little to no heat transference from drier or condenser. Found compressor amp draw was slow increasingly the long the compre ran indicating it was overheating and shutting down. Ordering W11686820 compressor, W11550396 evap coil, WPW10143759 uv drier, W10913906 access valve and will need office to reschedule once availability of parts is known.; ordrng 1 W11686820 (Compressor) and 1 W11550396 (Evap coil) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 R600 (Copper cap tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78724
Joe Z
Job Details:
10/23/2024
"Arrived on site for making noise in freezer. Upon arrival, inspected unit and found noise is fan blade hitting ice. . Found that when ice maker calls for ice,ther is some water dripping from fill tube to behind rear panel and into fan area. Contacted tech line for assistance. Spoke with Chris. Explained issue. Recommended ordering tube and permagum. SR# 7740176346. Office to reschedule ; ordrng 1 WPW10496649 (Tube) and 1 212643 (Permagum)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Lago Vista, TX 78645
Daniel A
Job Details:
10/23/2024
"Arrived on site to inspect refrigerator with freezer light not operating. Upon further inspection, found that the freezer led module has failed due to moisture infiltration . I replaced the LED module and the unit is operating as designed. No water leaks observed during service. W11602886"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Fort Cavazos, TX 76544
Robert
Job Details:
10/23/2024
WDF332PAMS0 Arrived on site to install parts for leaking dishwasher. Installed part#s wp8269259 andwpw10329609 tested product works as it's designed. No water leaks visible from watersupply.