Arrived onsite for MZF34X20DW00 complaint not coooing the top shelf enough. Verified Good airflow. Found gapping in the cabinet liner at the gasket that required sealant w10841140. Found cabinet thermistor out of range. Replaced WPW10384183. Verified heater function and ran longer defrost while onsite. set unit to cool at max cool and advised customer that a manual deforst may be necessary to optimize performance. ; used 1 W10841140 (Clear adhesive) from stock

KDTM604KBS3 Arrived on site at 1708 Lea Ann dr Killeen TX for a dishwasher leaking water. On arrival I rang door bell camera no answer then client answered door bell camera and asked me what I wanted . I told him I was there for a leaking dishwasher client stated he never made a appointment for any repair . I said ok no repair done case closed.

Arrived onsite for microwave with bad door switches which have blown the inline fuse. Non serviceable unit. No repair recommendations available. Advised customer on findings. No parts.

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I found the 4 hour delay indicator and the Drying indicator illuminated. I attempted to get the lights to turn off, but they would not. The customer advised that the unit leaked water from the bottom of the door on the right side and hadn't been used in several months before this happened. I placed the unit in diagnostics showing error code F6E4-flaot switch open. I cleared the code and continued with testing, and the unit operated as designed. I tested the float switch, and it is operating as designed. I removed the outer door panel and tested a few more times, and could not duplicate the leak issue. I advised the customer of my testings and findings and advised that the lights on the panel should not be staying on. I researched the panel and found it out of stock. I am ordering the panel in Biscuit color and office to schedule return service if it can be ordered. I advised the customer that someone from our office and their warranty would be in contact with them soon. No water leaks were observed during service, and I recommended leaving the unit door cracked open so that the unit won't turn itself on with the stuck key issues in the conteol panel UI.; ordrng 1 WPW10500174 (Control panel)"

"Arrived on site for a washing machine that has a broken lid lock. Inspected unit and work area. The customer showed me a piece that had broken off, which appeared to be part of the lid lock assembly. I checked the latch assembly ended, confirm that it was broken. I replaced the latch assembly and tested the unit. The unit began to work and operate as designed. Call complete. W11670519."

"Arrived on site to inspect range oven not working. Upon further inspection, I tested the cooktop burners, and all are operating as designed. I tested the oven on Bake at 350 degrees, and I could hear the ignitor arcing, but no flame. I pulled the unit out onto my floor protector and gained access to the bake ignitor harness, and found it unplugged, and the ignitor was not sticking out from the back panel (photo). I gained access to the bake ignitor and found it was bent. I adjusted the ignitor and connected the harness, and tested it. The unit is operating as designed. No gas leaks detected during service, job completed. There was no one on site to sign for receipt. I contacted the builder to advise of my findings."

"Arrived to unit 3324 unit making noise. Upon arrival, ran unit and found motor running but making a high pitch noise. Confirmed all other functions work as designed. Ordering WPW10396039 motor and W10801999 wheel. No parts replaced. Spec home. No one available to sign. Customer agreed to reschedule Sept 19th ; ordrng 1 WPW10396039 (Motor) and 1 W10801999 (Wheel)"

"Arrived on site to test unit for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for a washing machine that is not draining during the quick wash. Inspected unit and work area. The customer stated that all of the cycles work, except for the quick wash cycle. she stated that when she first bought it, the quick wash would run through just fine. However, after the first few loads, the clothes come out drenched. She advised that she had no idea exactly what the issue was. But that, in every other cycle, it comes out dry. I ran the unit through diagnostics and found no stored error codes. I ran the unit through an auto test and the unit ran as designed. I called Whirlpool Techline and spoke to Adrian SR# 7742407037. He had been going through cycle selections, and could not find anything wrong with the unit. He advised the issue had to be with loading and off balance issues. I explained what Whirlpool had advised, and the customer requested we stay for a quick wash cycle. I ran the unit on a quickwash and found the unit not completely spin out the clothes, but the machine continued to tumble slowly after the cycle said it ended. I checked the user interface and found d the 12 hour fresh tumble selection had been added to the cycle. I removed that tumble spin selection and tested the unit again on a quick wash cycle. I ran the unit through a hole quick wash.Cycle and found the unit spin out the clothes at the end of the cycle. I did advise the customer that it appeared that they had. I've chosen the twelve hour tumble spin instead of the regular spin. The unit is working and operating as designed. Call complete. No parts were installed."

"Arrived on site to test unit for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

Started with model WTW4855HW3 washer not cycling. Verified it was stuck draining and checked the M&S. Replaced the control with part number w11607637. Calibrated and tested in diagnostics. All functions worked as expected. No leaks detected while on-site

"Arrived on-site for WDF332PAMS0 dishwasher not filling with water. Checked the valve, found it working, but the pump failed to start despite receiving 120v. Replaced the pump with w11613570 and tested in diagnostics. Unit operated as designed. No leaks detected while on-site"

"Arrived on site to test unit for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"KRFF577KPS03. Arrived on-site for refrigerator condensation issue on freezer compartment door. Found about 6 inches of condensation on the door. Called techline, and they recommended adding a foam gasket. Adjusted the freezer compartment door for even pressure when closed. Ordered part W11159728 for return visit. No leaks detected while on-site. ; ordrng 2 W11159728 (Foam gasket)s"

"Arrived on site to inspect refrigerator making noise. Upon further inspection, the customer provided a video of the issue and based on the video i could see that it was a fan making the noise. The customer also reported the center divider was very hot. I gained acces to the rear of the refrigerator and found that a piece of foam was wedged between condenser fan and shroud. I removed the foam and ensured the fan blade was secure. I reassembled and adjusted the leveling feet to prevent vibration from the condenser that the customer reported as well. The refrigerator is now operating as designed. No water leaks observed during service."

"Areived on site to I spec washer not completing cycles. Upon further inspection, I placed the unit into diagnostics and observed error F7E1. I attempted to run component testing, and found that the motor would not run and I head humming. I gained access to the capacitor and measure 0 microfarads. I am ordering the capacitor W11614512 and also the motor W10890624 just in case. No water leaks observed during service. Office to schedule return service.; ordrng 1 W11614512 (Capacitor) and 1 W10890624 (Motor)"

"Arrived on site to inspect refrigerator not cooling properly. Upon further inspection, I checked temperatures and measured 37 degrees RC and 20 degrees FC. I checked airflow in the FC and did not detect any airflow. I gained access to the FC evaporator fan and found that it was not operating. I measured proper voltage 13VDC. I replaced the fan due to internal failure. I reassembled the unit and it is not operating as designed. No water leaks observed during service. W11396715"

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637 no one on site to sign"

"Arrived on site to replace previously diagnosed parts. I replaced chute, ice door, and bracket. Unit tested good. Informed customer if they use crushed ice, they'll, need to clean the under side of the ice bucket and chute to prevent byild up. Parts used w11573761, w11678273, w11098702"

Arrived on site for customer complaint of rust on outer door panel by the vent. New panel came in damaged. Ordering panel and screws and studs due to the screw breaking off inside the stud when removing the handle. ; ordrng 1 W11157086 (Stud) and 2 W10826179 (Screws)s and 1 W11416371 (Panel)

"Arrived on sitemfor dent in door. Found dent in freezer door lower left, removed and replaced door skin. Call complete. W11633391"

Arrived on site for icemachine overheating. Customer has unit in small bar and it was very hot. Customer noticed heat coming from the side of the unit. Found ice satisfied in bucket. Ran test and all components working. Full frost pattern. Removed bottom panell rear is loved. Explained customer heat vents from unit in rear and in front. At start up in runs continuously until enough ice is filled in bucket so it does get hot. Unit working as designed. Call complete. No parts.

"Arrived on site to diagnose range with no power. Found breaker was tripped. Customer said he had been using the front right element when breaker tripped. Customer has had no issues with the oven, just the one time trip. Examined wiring, voltage and element and found everything normal. Unit has no evidence of failure, and everything is working as designed. This indicates an overly sensitive or possibly bad breaker. Set unit for oven burnoff regardless, but advised customer to contagt builder if it trips again. Call completed."

"Arrived on site to diagnose oven tripping breaker when in use. Unit has had 3 service visits, and elements / control replaced twice (also called into techline). Cause of tripping is GFCI nuisance. Voltages/polarity and parts have all been examined and no issues or faults found. Unit is running a 40A Square D breaker, which builder has changed. Breaker was likely replaced with an identical version of thos breaker, which is showing compatibility issues with the range, or is oversensitive. I recommended to the customer that the builder replaces breaker with the newest version/software available, or to use a different brand of breaker which has less compatibility issues. Called tech line who confirmed the same, with no additional repairs needed since all appropriate repairs have been made. Builder needs to change out the breaker, or possibly have the circuit fully investigated. Techline case ID - 774118728. Call completed."

Arrived on site with parts ordered. Switch bracket actually comes with all 3 switches needed. Part had broken tabs in the bag. Will need to reorder. Office will reschedule ; ordrng 1 WP8185271 (Switch bracket)

"Arrived on site to inspect refrigerator not cooling. Upon further inspection, I placed the unit into diagnostics and activated the fans and found that the RC fan would not run. I gained access to the evaporator fan and found that the harness connector was shorted and burned.(photos) I let the customer know that I would not be able to fix the issue due to the chassis side harness connector being damaged and not being able to be serviced. I advised the customer to contact whirlpool customer care if they have any questions or concerns. No water leaks observed during service."

"Arrived on site for washer leaking. Removed bottom panel. Removed top panel. Nonsigns of leak inside. Entered diagnostics mode and found f20, f22, f34. Ran test and all components passed. Found drain is clogged so unit is draining and the drain is backing up and spilling out. Drain needs to be cleared in wall. Call complete. No parts."

"Arrived on site for icemaker working intermittently. Currentky has a full bucket. Temp in freezer is 0 and refrigerator is 40f. Test ice fan, found e2 error for icmaker diagnostics. Replaced icemaker. Verified operarion. Call complete. W11658802"

Arrived on site to inspect refrigerator leaking in the RC section. Upon further inspection I found that the drain line was frozen causing water to overflow into the fridge section. I gained access to the rear of the refrigerator and found a gap on the drain tube which allowed moisture to enter. I removed the drain tube and then cleared the frozen drain line and ensured that water was flowing through. I then reattached the drain tube and fastened it and sealed it with silicone so that no air could enter back up through the drain. I dried the water in the RC and resembled the refrigerator. The refrigerator is now operating as designed. No water leaks observed at the end of service.

"Arrived on site for not powering on. Upon arrival inspected, unit is install in tight closet in bedroom. Inspected unit and confirmed issues of not powering on. Checked breaker and is good. Need to order 2 man and control . Office to reschedule ; ordrng 1 W11549931 (Control) and 1 2men (2 men)"

"Arrived on site to diagnose range tripping breaker. Verified issue is GFCI nuisance tripping. Replaced both elements and set unit to 500 degree 2 hour burnoff. Called findings into techline, SR 7742409582. This is the only repair to resolve this issue. Should tripping continue, customer advised to have the builder replace their breaker with a new and updated version breaker, or a different brand. Replacing with the exact same breaker is unlikely to resolve the issue. Parts used - W11182108, W10856603."

"Arrived on site for customer complaint of bake not igniting all the time during bake cycles and RF burner having orange flames. Found issue with burner head, and bake ignitor. Also ordering conversion kit ; ordrng 1 WPW10256028 (RF burner head) and 1 WPW10324262 (Bake ignitor) and 1 W10909678 (Lp kit)"

Arrived onsite for WTW4855HW3 pump running. I found error code F3E1 pressure sensor failure present. Under S code S153EB I replaced the control but couldnt test unit due to no hookups available. Call complete. Installed W11607637 Control. Located in Storage.

Arrived on site to test unit for start button not responding. Test unit and found bad control board. Replaced board test unit and unit test good job complete.

Arrived on site to inspect dishwasher that was reported not starting. Tested the unit and confirmed that it had no power. Checked power supply at the wall and found the dishwasher connected to a light switch that was in the off position. Turned the switch on and restored power to the unit. Ran the dishwasher through a full test cycle and verified that all functions are operating properly. Unit is now working as designed. Job complete.

Arrived on unit 7102 for dishwasher leaking. Customer stated it was a little line in the middle of the door. I ran the unit and found no leaks to occur. No suds issue present. I found the inner insulation torn and not holding in place. Insulation being torn and not holding is causing condensation build up form the steam as customer stated it's at the end of the cycle. I also found the vent gasket to be out of place. Returning tech to replace the insulation for door and the vent. Ordering WPW10073520 Insulation door for repair. Office to RS as we are showing out of stock for the insulation. ; ordrng 1 WPW10073520 (Insulation door)

Arrived on site to diagnose unit for trim gasket not sitting correctly. Test unit and found gasket. And adjusted gasket test unit and unit test good job complete.

Arrived on site for f8 e3 error code inspected unit ran test cycle. During test cycle unit will fill but when drain pump turned on unit would not drain. Drained water out of unit and at pump found two socks inside drain pump filter. Removed debris out of pump and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site for drain runs continuously. Upon arrival inspected, ran diagnostics and get error code F3-E1 pressure system fault. Replaced control W11608056. Test unit and is operating as designed. No leaks present. Job complete"

Arrived on site to test unit for heating element not working test unit and found F7E1 error code no heat. Test unit and found open heater and sump and motor not working. Replaced sump and motor and heating element test unit and unit test good job complete.

Arrived on site for unit not heating. Inspected unit found element ol. Replaced element and tested unit is now functioning properly and as designed to. Job completed

"Arrived on site for customer complaint of unit not producing ice. Found unit is hooked up to an RO and had the filter in the unit. I removed the filter and tested every component in diagnostic mode, unit tested good. No parts needed. Informed customer to not install the filter if hooked up to RO."

"Arrived on site for customer complaint of LED display not reading properly. Found LED on control board had an issue, unit needs control, no parts available for this."

"Arrived on site for customer complaint of unit leaking. Found cracked in lower spray arm causing water to leak out of tub. Part used w10837249. Replaced spray arm, unit tested good."

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11607637"

"Arrived on site to follow up on refrigerator with icemaker issues. Found even with icemaker disabled it had water still coming in, evidence of a seeping valve. To resolve, replaced valve, icemaker and fill tube. Unit filled prooerly and should be working as designed at this time. Parts used - W11598790, W11717180, W11579561."

"Arrived on site to test unit for loud noise, tested unit found the noise that was bothering the customer was coming from the loose vent, secured vent and tested unit is now running as designed job complete no parts installed"

Arrived on site for no drain washer . Found water in. Tub and giving long drain error code . Found wire to drain pump broken . Replaced harness and took clip off old harness . Cleared error codes . Ran calibration and diagnostics test wash. All checked normal. No water leaks detected at time of service. Job complete

Arrived on site for fridge still making noise. All fans are sounding normal. Ran compressor tests and found noise coming from inverter box . Found screw on box loose causing rattling . Reattached inverter to compressor. Noise is gone .no water leaks detected at time of service. Job complete

Arrived on site for IM leaking . Found ice maker extension broken and causing g ice to build up and not allowing proper harvest and fill. Ordering ice maker . . Call to set return ; ordrng 1 W11737192 (Ice maker)

"Arrived on site for IM leaking . Found ice maker burned up and not cycling between batches, fill tu e clear of any ice build up. . Replaced ice maker . Ran harvest and fill. All checked normal. No water leaks detected. Job complete"

Arrived on site for refrigerator with nosing right hand rc door as well as left side of unit being hot to the touch. On Arrival cofirmed noise and heat issue. I didn't find any immediate failure leading to heat issue but instructed customer to keep an eye on temps. Explained to customer unit doesn't have the standard condenser coil/condenser cooling fan motor asm a traditional unit would have and internal heat exchange lines would be hotter then normal. Added grease as to door hinge to prevent noise and found unit working as designed. Call complete

"Arrived on site for washer, not completing cycles and not drainging out water. On arrival found f9e1 in diagnostics, and drain pump was overheating and not fully draining out water. Replaced drain pump W10876600. Tested unit and found no leaks and washer working as designed call complete."

"Arrived on site for dryer making loud scraping noise . Found blower wheel cracked . Replaced motor and blower wheeldue to wheel stuck on shaft . W11549461,WP697772. Tested unit and all sounds normal. No water leaks or lint build up. Job complete"

Arrived onsite for lights not functioning. Found RC and FC switches failed. Replaced both. Tested and unit is now functioning properly. Job complete

Arrived onsite for washer issues. Disassembled for inspected. Found pressure hose kinked causing errors. Routed pressure hose and tested. Unit is now functioning properly. Job complete.

Arrived onsite for unit drain pump running. Inspected and found error for pressure system failure. Per service pointer control needs replacement. Replaced and tested. Unit is functioning properly. Job complete

"Arrived back on site to replace previously ordered part. Upon arrival, proceeded to replace W10833885 sensor. Tested unit and now unit is functioning as designed. Spec home. No one available to sign"

Arrived outside to replace damaged freezer door. Replaced door. Took pics before and after. Job complete

Arrived onsite for unit needing heater replacement. On arrival unit was unplugged and thawed. Replaced heater. Ran diagnostics to test heater and unit did energize. If symptoms persist recommend ordering control and defrost sensor. Job complete

Arrived on site for washer always running drain pump. Veiffied model and serial. Confirmed drain pumpmstarts as soon as unit is plugged in. Checked pressure switch and it is clear. Wiring all checks out good. Per SP W11766193 i replaced control. Recalibrated and verified operarion. Call complete.

Arrived onsite for unit leaking. Found unit dripping on floor from freezer cabinet. Disassembled and found the drain pan frozen over due to drain line clogged. Cleared ice and cleaned out drain tube. Flushed with hot water from front and back. Reassembled and unit is functioning properly. No leaks present at this time. Job complete

"Arrived on site. Installed a new dual valve and filter housing,turned on water source checked back connection no leaks,checked connections to valve good no leaks,ran water dispenser working no leaks at valve,removed icemaker housing cleared ice obstruction in fill cup,reinstalled icemaker ran harvest test passed water filled icemaker no leaks. W11043013,w11346622"

"Arrived on site for clothes remain wet on sensor dry but dry correctly on timed dry. Upon arrival , ran diagnostics and there are no saved error codes. Put wet towel on sensor and ran a regular normal sensor dry. Unit is operating as designed . I recommend turning off eco boost to get a better dry on sensor dry. Job complete"

"Arrived on site. Diagnosed a defective freezer door,replaced defective freezer door checked door operation good,checked seals good,had customer check new door and satisfied. W11652977"

"Arrived on site to replace previously diagnosed parts. I replaced washer basket and wash plate, unit tested good. Parts used w11513244 and w10752283"

"Arrived on site to diagnose dishwasher not washing properly.Tested unit by placing it into diagnostic mode. Found stored error codes indicating a drain issue, motor speed error (motor unable to find proper position), and a fill valve problem. Attempted to run a full diagnostic cycle, but the unit only attempted to drain and then displayed error code F7E1 (heating or motor-related fault). Inspected internal components and confirmed the sump and motor assembly are not operating as designed and will need to be replaced. Ordering new sump and motor assembly to resolve the issue. Job pending return visit for repair. F9E1 F7E1 F8E2 ; ordrng 1 W11416363 (Sump and motor)"

"Arrived on site to install previously ordered part. Replaced sump and motor. During testing found water immediately begin leaking from both sides of element connecters and from water inlet. Inspected heater and found right side completely broken. Need to order water inlet, heater and control, and valve; ordrng 1 W11429970 (Water inlet assembly) and 1 W11536143 (Heater) and 1 W11524471 (Control)"

"Arrived on site to inspect dishwasher for reported door damage. Upon inspection, found the microwave door damaged internally, affecting proper alignment and function. Removed the damaged door assembly and installed a new replacement door. Ensured all hinges, seals, and connections were secured correctly. Tested unit after repair. Door now opens and closes smoothly, seals properly, Unit tested good. Job complete."

Arrived on site for dryer not working. Found unit will start then count down but nothing the motor/drum. If door is opened and closed then the motor starts. This indicates we have a bad door switch. Office will call to schedule. ; ordrng 1 W11551763 (Door switch)

"Arrived on site to diagnose dishwasher with complaint of door falling when opened. Inspected the unit and found the hinge sleeves worn and damaged, causing the door to drop without proper tension. Removed the old sleeves and installed new replacements on both sides. Reassembled the unit and tested operation. Door now opens and closes smoothly with proper resistance. Unit is functioning as designed. Job complete."

Arrived onsite for unit showing F9E0. I cleared the code and flipped breaker 7 times. I ran the unit and unit ran for 2 minutes then tripped. Went over with Paul and I powered the unit back on and ran both upper and lower to bake for 500 degrees. Unit reached temp on both compartments and no tripping occurred. When speaking with PR we found that there is either a weak breaker or the L2 leg on the breaker is being lost. I advised the customer if this were to happen again to have the breaker replaced. Breaker panel is also sitting on the right side where the sun rises and can impact quality of breakers. No issues with unit. Call complete. No parts installed.

"Arrived on site for Not Cooling Correctly, Unit is either too hot or too cold. Upon arrival tenant states that the unit never gets too warm just intermittently item on top shelf of RC section freeze. Found diffuser has failed. Replaced diffuser W11645127. Unit is operating as designed. Also explained that should not have food product stored near and around vent. Job complete"

Arrived on site to install previously ordered part. Upon arrival. Replaced moisture sensor WPW10298258. Test unit and is operating as designed. Job complete

"Arrived on site for not cooling or freezing correctly. Upon arrival, inspected unit customer has set both sections to a colder selection and makes no difference. Rc is warm and Fc is cool. Compressor, evaporator fan and condenser fan operate continuously and never turn off. Found incomplete frost pattern on evaporator. Need to order R600 repair. Ordering compressor, access valve , uv drier and 2 hour weigh. Office to reschedule ; ordrng 1 W11332031 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 2hourweigh (2 hour weigh)"

"Arrived on site for light bulb not working and does not work on low setting. Upon arrival tenant, test unit and confirmed issues m. Inspected unit and found neutral to bulb socket not connected. Secured connection and bulb now operates. Test fan switch and low speed remains OL. Replaced fan switch W11369105. Unit is operating as designed. Job complete"

Arrived onsite for no cool in fridge. Found 0f in freezer and 55f in drawer. 20f at inlet air channel. Return air blockage from previous time with torn gaskets. Customer will defrost to restore function. No parts. Advised cuwt9mer on defrost process and principles.

WDF332PAMS0 The water inlet valve received 120V. The supply hose was kinked. I straightened the hose. I tested the unit. All functions worked as expected. NO WATER LEAKS OBSERVED DURING SERVICE

Arrived onsite for metal knobs getting hot. Customer stated after he reset the burner heads the issue no longer seems present but wanted to make sure for safety purposes. I found no heat to go to the knobs when running and advised customer if they are using a big pot or pan to offcenter the pot or pan to where the heat will not bellow and direct towards the knobs. Unit is operating as designed and no issues are found with the unit. I showed the customer how hot the knobs can get on the unit and he understands. No leaks. Call complete. No parts installed.

"Verified voltage to relays. 120 vac from neutral to L1 and L2. Had 240 across L1 and L2. Checked L1 togtpundand 120vac, L2to ground120vac. Neutral to ground and it was good. Called techline and gave him all readings. Ran broil and no issues. Ran bake and no issues techline stated it could ne the bake element do to low resistance Ordering bake element and lower oven board. Sr 7742391237 ; ordrng 1 W11292248 (Bake element) and 1 W11448962 (Appliance board)"

Checked MODEL NUMBER WVU37UC0FS1 for a broken light issue. Found both lights loose and reinstalled them using PART NUMBER W11690135. Ensured they were seated correctly and confirmed they operated as designed

Verified breaker tripping during bake cycle. Removed ground wire and ran oven to 450 no issues. Reinstalled groundwite and ran oven to 450 and no issue. Advised cx to run oven for at least an hour. Oven is working as intended

Removed and replaced regulator and adjusted all burner valves. Retested all burners and flames are good. Advised cx that there can sometimes be a little bit of yellowing at the tips. None if the flames were orange. Cx ok withholding flames look

Cx stated that dishwasher wasn't drying dishes. RN diagnostics and no fault codes. Advanced diagnostics to heater activation. Heater comes on and gets hot. Ran cx hot water at the sink for about 3 minutes and it never got above 95 degrees. Ran dishwasher on normal wash and high temp option. Water temp inside tub was was only 80 degrees. Cx has small children so there hot water is set low. Advised cx that the dishwasher will never wash or dry optimally if water is not at least 120 degrees. This is per manufacturer standards. Cx needs to increase hot water temp in order for dishwasher to perform efficiently

"Verified that water dispenser was slow. Removed. Water filter, same issue with water coming out ofDispenser, slowly.Check water pressure at source from the house.And it was good removed and replaced dual valve and filter head in refrigerator same issue, ordering water tank; ordrng 1 W10913191 (Water tank)"

Ran diagnostics and found no error codes. Ran automtest and heater is working. Cx is not using rinse aid. Advised super to let cx know ro run tap at sink until hot before starting dishwasher and she must use a rinse aid. Informed super it can take 30-40 washes to condition tub

"Arrive gone site for dryer not heating. On a rival confirmed issue, and upon further inspection found the element broken. Replaced element and found dryer, working as design call complete. used 279838."

"Arrived on site for unit not draining. Upon arrival, inspected lower harness and found severed wire to the drain pump. Proceeded to replace W11643701 harness wire and W11755726 harness clip. Ran calibration and diagnostics. Unit is functioning as designed. No water leaks detected at this time."

Customer has used dishwasher all weak without leaking evidence. Water pan is dry. Adjusted vent gasket alignment to secure and eliminate potential concern. No parts. Explained circumstantial leaks and h9w they can occur and how to resolve. No parts. Advised on use and care. No leaks observed or evidence of leaks at time of service.

"Arrived to unit 1103 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

Arrived onsite for broken adjuster. Repalced both adjusters with kit. Unit is now operating as designed. W10712395

"Arrived to unit 7313 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed. Tenant not home. No one available to sign"

"Visited for freezer WRFF3036RZ00 with condensation and a non-working light. Noticed ice on the switch, preventing light operation. Recorded freezer temp at 2 degrees. Confirmed rails closed as designed. Explained to customer that items caught in the gasket could cause condensation. Discovered broken arm on icemaker and ordered part W11692144 for replacement. Office to reschedule return visit. NO WATER LEAKS OBSERVED DURING SERVICE; ordrng 1 W11692144 (Icemaker)"

"Arrived on site to test unit for gas smell, customer stated that there is a strong gas smell when using the oven, tested unit found air gas mixture valve opened to much causing incomplete combustion, adjusted valve and tested unit is now running as designed called safety to document SR#7742365423, no leaks detected job complete no parts installed"

"Arrived on site to diagnose unit for no ice dispensing. Upon arrival customer stated ice does not dispense. Verified auger motor energizing and rotating, but inspection found ice bin auger seized and unable to drive ice forward. Replaced ice bin assembly (WPW10558423) and performed operational test. Verified proper dispensing in both cubed and crushed selections. Unit is functioning as designed, no leaks detected, job complete."

Arrived on site for a washing machine that is not filling with water. Inspected unit and work area. The customer advised that this unit is brand new and has not been able to fill with water since he bought it. I checked the inlet valves and found both were closed at the wall. The customer advised that he did not mess with those and that they were turned off during installation. He said the installer told him everything was good. I turned to the water supply back on and ran the unit through diagnostics. I found an F8 E1 (long fill) error code. I tested both valves and found proper water flow coming through the valves. I tested the unit and found the unit working and operating as designed. Call complete. No parts were installed.

JFFCC72EHL03 Arrived on site for a refrigerator not despenseing ice. On arrival I verified the issue. The despenser motor has failed and is not despenseing ice. I'm ordering motor and shaft I rescheduled client for 9/18/25. Returning parts just in case needed no water leaks visible from main water supply. ; ordrng 1 W11228132 (Shaft) and 1 W10822606 (Motor)

"MVW7230HC1 Arrived on site for a washer with error code F0E7 and bulky and towels doesn't fill . On arrival I verified issues . I inspected the gearcase, rotor and splutch all parts are in great shape no oil leaks. I replaced the control board, calibrated then tested product is working as its designed. I notified client that when using bulky and towels the extra power has to be turned off in order for settings to fill with water. No water leaks visible from main water supply."

"WTW7500GW0 Arrived on site for a washer not spinning. On arrival I ran diagnostic and found error codes F7E8 stator over heating, F7E9 locked rotor, I inspected the gear case no signs of oil leaks. I have to order rotor returning parts will be needed . Rescheduled client for 9/18/25. No water leaks visible from main water supply. ; ordrng 1 W10754161 (Rotor)"