We serviced a
JENN-AIR OVEN
Model JJW3430LM00
Near Leander, TX 78641
Miguel
Job Details: 10/22/2024
Arrived on site with good deflector. Replaced deflector. Verified operation. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW09
Near Austin, TX 78753
Leonardo
Job Details: 10/22/2024
Arrived on site to test unit for unit not heating. Test unit and found high voltage not responding. Test unit and found and magnetron capacitor and diode. Replaced all 3 parts test unit and unit heating correctly job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Seguin, TX 78155
Andrew
Job Details: 10/22/2024
Arrived on site to test unit for not washing. Found error f8e1. Found cold valve opening but no water entering. Removed water line from water shutoff valve and found no water coming. Showed maintenance and advised contractor valve is needing replaced. No parts replaced at this time. Job complete.
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Andice, TX 78628
Wesley
Job Details: 10/22/2024
"Arrived onsite and replaced all available grates due to rusting and cracking, ordering last needed grate to repair. ; ordrng 1 W11380124 (Front left grate)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Liberty Hill, TX 78642
Wesley
Job Details: 10/22/2024
Arrived onsite and found unit operating with report of ongoing never ending cycle for hours on end. Replaced the control due to an f2e1 control error. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Seguin, TX 78155
Andrew
Job Details: 10/22/2024
Arrived on site to replace previously diagnosed part. Customer is not available. Scheduled for 10/19 per customer and needing first call of the day. ; schdld next appmnt for 10/29 TUE AM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Leander, TX 78641
Miguel
Job Details: 10/22/2024
Apt 15209. Arrived on site with new heater. Replaced heater assembly. Replaced thermistor as precaution. Verified operation. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ12
Near Austin, TX 78721
James K
Job Details: 10/22/2024
"WRF535SWHZ12 Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11692144 ice maker. Tested unit and now unit is functioning as designed. No water leaks detected at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78739
Leonardo
Job Details: 10/22/2024
Arrived on site to test unit for unit turning on and off on its own. Test unit by checking voltage at junction and found black wire was not secured correctly making unit turn on and off. Secured black wire test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED95HEDC1
Near Volente, TX 78641
Miguel
Job Details: 10/22/2024
Arrived on site for dryer showing to clean vent light. Dryer gets very hot. Customer suspects hose. Tested vent and it drafted. Removed vent hose and cleaned for customer. Not very dirty. Found vent was not as strong on second test. Advised customer something is floating within the vent going trough roof. Confirmed by testing without vent. Dryer working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, TX 78735
Luis
Job Details: 10/22/2024
"Arrived on site for not dispensing ice,removed ice container found auger motor seized,replaced motor and yoke,reassembled unit reinstalled ice container tested ice dispenser unit working as designed. Used w11671282,wpw10169511"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78744
Ryan B
Job Details: 10/22/2024
"UNIT 6303 Arrived on site to inspect unit for handle not being aligned. Upon closer inspection found right handle higher then left, however found right door higher then left door as well found hinge on left door slopes down at an angle. Leveling feet made little to no difference in door gap height. Will need to order hinge and cam and return. Office to reschedule. ; ordrng 2 W11293374 (Hinge)s and 1 W10876191 (Door cam)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Andice, TX 78628
Lou
Job Details: 10/22/2024
"Arrived on site to inspect refrigerator water and ice not working. Upon further inspection, I tested the water dispenser and found no water dispensed. I checked the ice bin and found d it full of ice but it was c,impeded together. When I removed the bin from the left FC door ice maker housing, I found a large block of ice at the bin exit and ice inside the ice chute (photos). I tested the ice door and found it not sealing properly allowing warm air up into the chute and causing the ice in the bin to sweat and ultimately freezing together. I removed and replaced the ice door and retested and it is sealing properly. I tested the ice maker and it harvested as designed but failed to fill with water. I pulled the unit out and tested the valve and got 120V. I removed the filter, which the customer advised they replaced approximately four months ago. I retested the water dispenser and water dispensed. I tested the ice maker fill tube and water filled the tray. I advised the customer that they would need a new filter and due to the filter being bad, I inspected the filter housing and found it damaged inside. I removed and replaced the housing and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model RF365PXGW0
Near New Braunfels, TX 78130
Andrew
Job Details: 10/22/2024
Arrived on site to test unit for RF infinite switch crackling when setting temps. Replaced faulty switch(WP3148952) and unit is now working as designed. Job complete.
We serviced a
ROPER DISHWASHER
Model RUD4000MQ0
Near Killeen, TX 76542
Robert
Job Details: 10/22/2024
RUD4000MQ0 Arrived on site for a dishwasher with no power. On arrival opened door found lose wire reconnected flipped switch product worked . Tested product works as it's designed no water leaks visible from watersupply. No parts I stalled.
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Burnet, TX 78611
Daniel A
Job Details: 10/22/2024
"Arrived on site to inspect range causing condensation under knobs. Upon further inspection, I found that the gasket was not connected properly to the frame. I fixed the gasket. I next checked the door hinges and hinges are good. I ran a test to check the blower and the blower is operating as designed. I called tech line to document my findings. The customer needs to keep in mind that it is not recommended to open the door during the cooking process to check on the food. Also it is advised to cover all food and also to not force close the door. The door is designed to soft close. Together following these steps will minimize any moisture escaping from the oven. SR 7740165792. No gas leaks observed during service. No parts installed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Burnet, TX 78611
Daniel A
Job Details: 10/22/2024
"Arrived onsite to inspect refrigerator with freezer door not closing properly. Upon further inspection, found a service bulletin pertaining to the issue. I gained access to the evaporator and addressed the capillary tube and the harness for the thermistor. Both were behind the insulation foam so I repositioned them from behind the foam following the guildlines of the service bulletin pertaining to this issue W11685264 Rev B. The gaskets showed no signs of issue and is sealing properly. Customer to monitor issue and notify whirlpool if further service is required.no water leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78731
Ryan B
Job Details: 10/22/2024
"Arrived on site to replace control diagnosed on previous trip. Replaced control, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W1160856"
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ05
Near Killeen, TX 76543
Tyler
Job Details: 10/22/2024
"Arrived on site for refrigerator needing sealed system repair. On arrival confirmed issue and found a leak in the Precooler and installed w10507884 compressor, w11506635 access valve, w11678305 Precooler and wpw10143759 uv drier. Pulled vac and recharged system with 5oz of r134 and found no leaks. Informed customer to give unit 24 hrs to stabilize temps. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Round Rock, TX 78665
David Z
Job Details: 10/22/2024
"Arrived on site to diagnose dishwasher not running. Customer showed me that the control either doesn't respond, or responds very slow to button pushes and then stops shortly after. Replaced control due to UI / Stuck Key related issue. Tested unit and verified unit working properly. I was able to verify all buttons work and unit starts a cycle properly. No water leaks found. Parts used - W11637583."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS05
Near Temple, TX 76502
Robert
Job Details: 10/22/2024
WCG55US6HS05 Arrived on site to install part#w11204395 . Installed and tested product works as it's designed with no gas leaks.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Austin, TX 78757
Scott
Job Details: 10/22/2024
"Arrived on site ,removed washer from closet . Gained access to drain pump. Cleared debris out of drain pump. Ran couple fill and drain cycles to ensure all debris is properly cleaned out . No water leaks detected at time of service. No parts installed . Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Austin, TX 78741
Ryan B
Job Details: 10/22/2024
Arrived on site to replace door switch diagnosed on previous trip. Replaced door switch unit would start 2 out of 3 times. Replaced control unit now starts every time. Job complete. USED W11551763 W11733951
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Cedar Park, TX 78613
Miguel
Job Details: 10/22/2024
Arrived on site with new glass. Installed new glass. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78705
Luis
Job Details: 10/22/2024
"Arrived on site for no cool. Checked pressures reading -20 and 120 let pressures equalize,pressure equalized around 30 called tech support per tech support need to isolate system,added service valve to steel line going into cabinet,cut suction line before it enters compressor and brazed closed. Pressurized system sprayed solution on evaporators found no bubbles forming,checked gauges losing about 1 psi ever 2 1/2 min checked evaporators again no bubbles forming. Called tech support with findings,information being sent to product review team. SR#7740164189; used 1 W11506635 (Access valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM11
Near Pflugerville, TX 78660
Leonardo
Job Details: 10/22/2024
Arrived on site to test unit for customer not knocking where filter was located. Opened the freezer door and showed the customer where the filter was located and how to change it job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Elgin, TX 78621
James K
Job Details: 10/22/2024
"WRS325SDHZ12 Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11678832 ice door. Poured water down funnel and still leaks. Spoke with techline and spoke with Nathan SR# 7740166030 and stated their could be insulation issue on the door itself so recommend to replace door. Waiting on FC door and returning to replace. No water leaks detected at this time. Office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Hutto, TX 78634
Gerry C
Job Details: 10/22/2024
"WRS325SDHZ08 Arrived to inspect dripping from dispenser. I found that after dispensing water, thee would be a drip after 10 seconds that would run down the front of the machine. I was able to correct the drip via removal of excessive dispenser material, causing water to be retained via surface tension. Inspection of the rest of the machine revealed it was in the early stages of evaporator icing and there was a significant mass of solid ice at the lower left of the air intake at the evaporator. I placed a flow modifier in the ice maker fill tube, the source of the ice being formed at the back wall and subsequently the lower evaporator area and verified the ice maker fill issue resolved. The RC drawers were stiff and I lubricated them, correcting the issue. Operational test good, no leaks observed during service."
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Austin, TX 78727
Andrew R
Job Details: 10/22/2024
Arrived onsite for washer not draining and door locked. Upon arrival I checked the pump harness from the control and found it to be open. I checked the pump terminals and found it to be getting 20.8 ohms. The harness has a break and needed to be replaced. I replaced the harness and tested the unit. Unit is now operating as designed and no water leaks are present at time of service. Call complete. Installed W11590868 LOWER HARNESS.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Austin, TX 78758
Scott
Job Details: 10/22/2024
Arrived on site for broken light switch . Found switch broken . Replaced light switch W11123941. No other issues found . No water leaks detected at time of service . Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Georgetown, TX 78633
David Z
Job Details: 10/22/2024
"Arrived on site to diagnose ice machine with no power. Customer said after pulling it out it worked for a bit and then died again. I removed the ice machine and checked the outlet. Found good voltage and polarity at outlet. Unplugged unit from the external drain pump and directly into the wall. Found ice machine works fine, indicating a bad outlet on the external drain pump. Replaced external drain and tested. Verified unit working as designed. No water leaks found. Parts used - W11539855"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Austin, TX 78759
Luis
Job Details: 10/22/2024
"Arrived on site for no lights. Found a defective switch,replaced switch lights now working as designed. Usedw11123941"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, TX 78747
Luis
Job Details: 10/22/2024
"Arrived on site for not dispensing ice. Removed bin tested auger motor,motor working,spun yoke on motor good,removed ice from container attempted to rotate shaft in container diagnosed a defective ice container,replaced icemaker container transferred ice to new container,reinstalled tested ice dispenser unit working as designed. Wpw10558424"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Austin, TX 78727
Andrew R
Job Details: 10/22/2024
"Arrived onsite for previous diagnosed parts. Upon arrival I was told to check other screws to ensure none would snap and that they can come out. Both back screws came out no issue however, the front right and left both had screws that snapped. Gonna need to order W11028738 orifice holder, W11050487 Orifice holder right, 8x WP3368921 Screw Torx, and WPW10515455 Burner head. Office to RS.; ordrng 1 W11028738 (Orifice holder) and 1 W11050487 (Orifice holder right) and 8 WP3368921 (Screw Torx)s and 1 WPW10515455 (Burner Head)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Austin, TX 78759
Andrew R
Job Details: 10/22/2024
Arrived onsite to replace previously diagnosed part. When attempting to replace the harness I had to take off the waterline to get underneath. When trying to take off the waterline I noticed the water pressure to stay consistent and the valve not turning the water off. I tried to take the waterline off in bot positions due to the valve not being labeled and there is water pressure still in both positions. I will need to take off the waterline in order to replace the harness underneath. Office to RS when valve issue is fixed. Return with all parts.; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX535HPS01
Near Dripping Springs, TX 78620
Andrey
Job Details: 10/22/2024
"Arrived on site to replace previously diagnosed harness, control and bin thermistor, replaced parts and tested, unit is now running as designed no leaks detected job complete installed WPW10511923, W11034363, W11126268"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Florence, TX 76527
Wesley
Job Details: 10/22/2024
Arrived onsite and installed the heater under the special project provision W11540964. Unit is now operating leak free. All checks good. Advised customer on repair. W11537778
We serviced a
AMANA WASHER
Model NTW4516FW4
Near San Marcos, TX 78666
Tim M
Job Details: 10/22/2024
"Arrived on site to test unit for not completing cycle. Upon arrival customer stated when unit has power no LEDs illuminate and the drain pump would activate and not turn off. Applied power to unit and verified, LEDs did not illuminate and drain pump immediately engaged. Inspected pressure hose, found no kinks, punctures, or restrictions. Noticed water lines were crossed, matched cold and hot water line to the cold and hot side of the valve. Replaced control (W11603811) and tested unit, LEDs are illuminating and drain pump is not immediately engaging. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WFC150M0JB
Near Bertram, TX 78605
Daniel A
Job Details: 10/22/2024
"Arrived on site to inspect range cooktop burners not operating properly. Upon further inspection, I found that 2 infinite switches were shorted and burned and the other 2 were not operating properly and not regulating temperature. I replaced all 4 infinite switches and retested the unit. The unit is now operating as designed. WP3148952 WP3149400"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Austin, TX 78741
Ryan B
Job Details: 10/22/2024
"Arrived on site to replace gearcase, rotor, stator, and suspension diagnosed on previous trip. While attempting to break wash plate off the tub became damaged and will leak if used. Office to reschedule. ; ordrng 1 W10811957 (Tub)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near Austin, TX 78732
Matthew
Job Details: 10/22/2024
Arrived onsite for unit not dispensing water. Unit is making ice. Ran test and found solenoid to dual vale not opening. Replaced valve. Tested and unit is functioning properly. Found no issues with pressure. Job complete Used w11567408
We serviced a
JENN-AIR MICROWAVE
Model JMW3430LL02
Near Austin, TX 78739
Leonardo
Job Details: 10/22/2024
Arrived on site to test oven not getting to temp correctly. Test unit and found temp at room temp to be at 110?. Test sensor and found bad sensor. Replaced sensor W11598120 from truck stock and test unit and unit test good job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Austin, TX 78754
Matthew
Job Details: 10/22/2024
Arrived onsite for unit leaking. Found bent tube to filter housing. Unit dripping. Ordering tube to replace housing and inlet/ outlet tube. Leaving water off as floor has some water damage. Set to return Monday the 28. ; ordrng 1 W11162036 (Tube filter outlet) and 1 W11162040 (Tube filter inlet)
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Leander, TX 78641
Miguel
Job Details: 10/22/2024
Arrived on site for oven not turning on. Replaced oven console. Tested and found the blower is clicking. Found it visually has a wobble. Ordering blower. Breaker tripped when testing. Reset for thurs on. ; ordrng 1 W11598119 (Blower)
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HB01
Near Manor, TX 78653
Leonardo
Job Details: 10/22/2024
Arrived on site to replace harness ordered by previous technician. Replaced harness test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Taylor, TX 76574
Joe Z
Job Details: 10/22/2024
"Arrived on site for not washing, upon arrival, ran diagnostics and there are no saved error codes. Ran a normal cycle and unit begins filling, then washing as normal. Unit then drains correctly. Cannot find any errors or malfunctions. Did find that rinse aid has never been used. Explained the benefits of rinse aid, running hot water at sink 1st, clearing as much food off dishes and placement of plastic dishes between heat absorbing dishes. Unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Leander, TX 78641
Miguel
Job Details: 10/22/2024
Arrived on site for oven blowing air out the bottom and smelling like gas. Says food does not cook in the middle. No errors stored. Tested sensor and elements. Checked temperature and it was good. Advised customer to allow 10-15 min after preheat. Working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Austin, TX 78737
Andrey
Job Details: 10/22/2024
"Arrived on site to test unit for unit coming loose from bracket, tested unit found unit is still on the mounting bracket but screws used to attach bracket have came out from the wall making this a installation issue, explained to customer that unit is not the issue but installers did not use correct anchor screw and they need to be contacted, at this time unit is running as designed, job complete, no parts installed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Georgetown, TX 78633
David Z
Job Details: 10/22/2024
"Arrived on site to follow up on refrigerator that was not making consistent ice. On arrival spoke with the customer who clarified that the issue wasn't just some ice, but compartments had both warmed up and some food had spoiled. Customer attempted to dispense some ice and had water also run out from the ice door due to melted ice. The icemaker is showing no error codes currently, and ice bin is full. I did examine the icemaker assembly and found the rear gasket had condensation dripping down back wall, so I corrected the positioning of the icemaker adapter and gasket. Since breaker has been reset on the last visit, the unit had gone back to working properly with no issues. Issue appears to be resolved, but icemaker related issue was likely due to low cooling. Customer advised to monitor temps and follow up if cooling decreases. No parts needed since unit has returned to proper function, and if customer has further issues a low cool diagnosis should be performed."
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near China Spring, TX 76633
Sterling
Job Details: 10/22/2024
"On arrival verified complaint of unit having no power. Verified voltage and polarity. Found fuse is open. Customer was heating water and it powered off. Verified monitor switch is not shorted. Unit will need fuse, cap W11213318, mag w11402082, diode W11256462, mag tstat W11443128 Resch for 10/29 CUSTOMER REQUESTS SS TECH. ; ordrng 1 W11402082 (Magnetron) and 1 W11443128 (Mag tstat) and 1 W11256462 (Diode) and 1 W11213318 (Capacitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Seguin, TX 78155
Andrew
Job Details: 10/22/2024
Arrived on site and replaced previously diagnosed control(W11637583) and vent assembly(W11682810). Unit now working as designed. No leaks detected. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Austin, TX 78747
Tim M
Job Details: 10/22/2024
"Arrived on site to replace previously diagnosed parts. Upon arrival customer stated that since the last service call unit has made no noises and has been working perfect. Replaced cam (W10721967), belt (W11239857), pulley shield (W11409708) and screws (W11573574) X2. Tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Georgetown, TX 78626
Lou
Job Details: 10/22/2024
"Arrived on site to install previously diagnosed and ordered part. Due to the main control failure venthood light relay, I removed and replaced the main control and tested. Unit is operating as designed. Job completed. W11545876"
We serviced a
KITCHENAID COOKTOP
Model KECC607BSS01
Near Harker Heights, TX 76548
Robert
Job Details: 10/22/2024
KECC607BSS01 Arrived on site for an electric cooktop. On arrival found glass cooktop had accidental damaged to it. Also found control had issues with not controlling and beaping sounds that didnt go away unless breaker was flipped to reset. Ordering part#s w10581108 and W10545370.Office to reschedule for client.; ordrng 1 W10581108 (Cooktop) and 1 W10545370 (Inter face control)
We serviced a
JENN-AIR FREEZER
Model JFFCF72DKL07
Near Andice, TX 78628
Wesley
Job Details: 10/22/2024
Arrived onsite and found unit operating with leveling by concerns. Corrected leveling concerns with a freezer door adjustment and a left rear shim. Unit is now set up correctly all else checks good. No parts used
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Waco, TX 76708
Sterling
Job Details: 10/22/2024
On arrival verified complaint of shaking unit. Replaced tub and Releveled unit. Ran spin cycle and unit is no longer shaking. Gearcase is not needed. Job complete installed w10752719 basket. No leaks detected during service.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Burnet, TX 78611
Wesley
Job Details: 10/22/2024
Arrived onsite for squealing and found poor airflow causing long run times and had damaged a roller as well. Advised having the ducts cleaned and replaced the repair kit parts to restore quiet function. 4392065
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Austin, TX 78703
Luis
Job Details: 10/22/2024
"Arrived on site for thin ice. Ran diagnostic found weak water flow from valve,replaced defective valve,ran diagnostic good water flow,checked connections no leaks. Used w10897719"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US5HS05
Near Andice, TX 78628
Wesley
Job Details: 10/22/2024
Arrived onsite for center burner with low flame following cleaning and found orifice clogged. Cleared orifice. Unit is now operating as designed. All checks good. Advised customer on repair. No parts used.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Del Valle, TX 78617
Andrey
Job Details: 10/22/2024
"Arrived on site to replace previously diagnosed parts, controls were not ordered by mistake, installed FC fan but heater is still not engaging, will need to replace main control, HV control , LED control, UI and potentially RC fan if needed on next visit, ordering parts rescheduled for 10/25 installed W11249952; ordrng 1 WPW10675033 (Main control) and 1 WPW10624574 (Power supply board) and 1 W10804160 (LED board) and 1 W11330971 (UI) and 1 W11087438 (RC evaporator fan)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hutto, TX 78634
Gerry C
Job Details: 10/22/2024
"WTW5057LW0 Arrived to inspect failure to complete cycle. I found the machine with water standing full in the tub. Service test mode showed multiple instances of F9E1 and a single F0E3 and I cleared for testing. I found the harness section for the drain pump had failed at the main harness and I was able to fully and permanently correct the issue. During initial repair testing I found additional harness issues with the drain pump and corrected. At the point of agitation, the machine would not disengage the basket and I found the recently replaced cam assembly had failed. I removed and replaced and found no excessive endplay of the gear case or any other apparent causes of the failure. After recalibration and full testing, all functions resumed normal operation. I discussed load the and amounts with the customer, but found they were not doing anything obvious to cause issue. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Elgin, TX 78621
James K
Job Details: 10/22/2024
"WMH31017HS10 Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11256462 diode, W11495561 mag, WPW10574736 capacitor and W11552018 control. Tested unit and still have no heating issues. Noticed transformer does not hum when starting. Ordering W11545871 transformer. Customer agreed to reschedule Oct 24th. Preferred AM appointment. ; ordrng 1 W11545871 (Transformer)"
We serviced a
WHIRLPOOL DRYER
Model WED6120HW3
Near Clifton, TX 76634
Sterling
Job Details: 10/22/2024
"On arrival verified complaint of noise in cycle. Ran cycle and heard blower bouncing, physical inspection of unit shows worn rollers, be,t and idler as well as broken blower. Blower broke free from nut and had to be cut off. Unable to remove nut from motor. Replaced rollers, belt, idler, blower, and motor, noise is now gone. Job complete installed wp697772 wheel, wpw10314173 supports x4, w10837240 bracket, 661570v belt, w11549461 motor"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Pflugerville, TX 78660
Gerry C
Job Details: 10/22/2024
"WET4027HW2 Arrived for part install. I entered service test mode and found F7E1 as the only stored error code and clued for further testing. I found the belt had burnt through the cover and the cam assembly had gotten hot and melted the plastic together. With extreme difficulty, I was able to remove the pulley and cam assembly as a unit and found no signs of damage to the gear case specific parts. Installation of the replacement cam, belt and cover corrected all issues and I calibrated and tested. All normal operations resumed and there were no leaks detected during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS10
Near Liberty Hill, TX 78642
Wesley
Job Details: 10/22/2024
Arrived onsite for fan noise and was advised the issue had resolved. Provided advice on addressing issues going forward and understanding possible causes. No parts used. All checks good.
We serviced a
MAYTAG DRYER
Model MGD5630HC3
Near Pflugerville, TX 78660
Scott
Job Details: 10/22/2024
"Arrived on site for dryer not heating properly . Ran temp checks , dryer is heating properly but shutting down early . Checked sensors ,thermostats,and thermistors , all checked within range . Replaced control W11585682. Retested heating . All seems to be checking normal now . Did advise to have venting to exterior checked . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE404DSS0
Near Austin, TX 78737
Andrey
Job Details: 10/22/2024
"Arrived on site to test unit for water leak, customer stated that a puddle forms on the left side ever time the unit is used, split door and found leaks coming from dispenser, vent duct and vent assembly, also dishes are not getting dry, found heater good but not engaging, will need to replace control, vent assembly, vent duct and dispenser, ordering parts rescheduled for 10/28 no parts installed ; ordrng 1 W11032769 (Dispenser) and 1 WPW10469574 (Vent assembly) and 1 WPW10195028 (Vent duct) and 1 W10866116 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Seguin, TX 78155
Andrew
Job Details: 10/22/2024
Arrived on site to test unit for tripping breaker. Found L1 in junction box was not secured properly with wire nut and arcing out. Secured connections and unit is now working as designed. No leaks detected. No parts replaced at this time. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
Miguel
Job Details: 10/22/2024
"Arrived on site for dishwasher not working, tripping breaker. Found error f9e1, f8e2, f10e2, f7e1. Found drain was clogged at disposal. Knocked out plug and ran test. Diagnostics completed all steps with no issues. Heater pulls 6 amps. Drain pulls 0.6 amps. Ran test 4 times with no issues. Advised customer of findings. Customer will monitor . Call complete. 178.60 Auth code: 9K9XYX"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL02
Near Austin, TX 78750
Andrew R
Job Details: 10/22/2024
Arrived onsite for oven not getting up to temp. Upon arrival I found the customer had set a 35 degree offset to the oven to make the temp higher. I took 3 high temp and low temps and found it to be heating well above the set temp. I averaged the three high and low temps and ended up needing to set a 15 degree offset. Unit is heating as designed and the oven preheated within 12 minutes when customer set offset ialso noticed customer was using a metal thermometer inside the unit. Unit is operating as designedat time of service. Call complete. No parts installed.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Hutto, TX 78634
David Z
Job Details: 10/22/2024
Arrived on site to diagnose dryer not running / functioning at all. Tested unit and found it will not start / light out. Checked voltage and found none present. Checked outdoor breaker and found breaker tripped. Reset breaker and tested unit. Found unit powered on and ran properly. Verified proper voltage and polarity at the terminal block. Unit working as designed. No parts needed.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505ESS2
Near Austin, TX 78734
Matthew
Job Details: 10/22/2024
Arrived on site to replace previously diagnose part. Will need to re-order transformer. Spoke to customer and Set to return Tuesday the 29th. ; ordrng 1 WPW10485951 (Transformer)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089BEM01
Near Burnet, TX 78611
Daniel A
Job Details: 10/22/2024
Arrived on site to install previously diagnosed and ordered part per previous technician I formed and shaped and installed the right RC gasket and ensured it was making a proper seal. The gasket is making good contact and making a proper seal. No water leaks observed during service. W10830162
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Round Rock, TX 78665
David Z
Job Details: 10/22/2024
"Arrived on site for knob related issues. On arrival found customer had a couple of cracked knob shafts. Checked all valves to make sure that they are not seized. Found valves good. Advised customer warranty does not cover knobs, and they would need to follow up with customer service. I added some zip ties to the remaining knobs to keep the plastic from splitting. No parts used. Call completed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near New Braunfels, TX 78130
Andrew
Job Details: 10/22/2024
Arrived on site to test unit for no power. Found UI receiving proper voltage but not responding. Replaced UI panel(W11478525). Unit is now working as designed. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Kingsland, TX 78639
Daniel A
Job Details: 10/22/2024
"Arrived on site to inspect refrigerator water dispenser not operating. Upon further inspection I gained access to the water supply and verified that there is good water pressure from the house. I tested the valve and found that it was not passing water. I replaced the valve and installed the new filter provided by the customer. The unit is now operating as designed, no water leaks observed during service. W11524655"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Pflugerville, TX 78660
Gerry C
Job Details: 10/22/2024
"WTW5100HW2 Arrived to inspect non-operation. I found the machine inoperative and displaying F7E1 and I entered service test mode, finding the F7E1 X2 and F7E6. I cleared for testing and inspection and found no motor rotation in any direction and also within spin mode. As the motor would just hum, I inspected the capacitor, finding that it had come loose and rubbed against the gear case, likely causing early failure. There was no measurable capacitance and after removing and replacing, all symptoms were corrected and I calibrated and tested. The machine resumed all normal functions and no leaks were observed during service."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Georgetown, TX 78626
Lou
Job Details: 10/22/2024
"Arrived on site to inspect washer leaking water. Upon further inspection, the tenant advised that a large amount of water was coming from the back of the unit at the end of the cycle. They advised the amount of water would soak up four beach towels. I found the unit to be stacked in a tight closet. Pulled the stacked washer & dryer out enough to be able to get to the back of the units and found that there is no dryer vent tube (photos). I placed the washer into diagnostics showing no error codes and tested. When the drain pump came on, I found water backing up in the stand pipe (drain pipe) and overflowing onto the floor (photo). I advised the maintenance staff of my findings and moved the units back enough to be able to get into the room at the maintenance request. Unit is operating as designed and no water leaks observed from the unit. Job completed. No parts installed."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Leander, TX 78641
Lou
Job Details: 10/22/2024
"Arrived on site to inspect dryer not turning on. Upon further inspection, I found the unit to be stacked. I slide the unit out of the closet and removed the dryer top panel and found the diagnostics LED not on/flashing. I checked the breaker and power cord and both were good. I tested voltage at the terminal block and got 247V. When I went to test voltage at the main control I found the harness to the J9 connector not plugged in all the way. Reconnected the molex to the control and tested and unit is operating as designed. No lint observed during service, job completed. No parts installed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF4
Near Buda, TX 78610
Tim M
Job Details: 10/22/2024
Arrived on site to replace previously diagnosed part. Replaced mullion hinge (241779401) and customer provided mullion (242036303). Unit is now functioning as designed. Office to collect remaining fee from CC on file. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Temple, TX 76502
Tyler
Job Details: 10/22/2024
Spoke with customer regarding oow washer. Customer is goin to have a new dispatch sent through homedepot warranty. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near San Marcos, TX 78666
Andrew
Job Details: 10/22/2024
"Arrived on site to test unit for no power. Customer stated unit has been working since cycling power. No service provided, no fee collected."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Georgetown, TX 78626
Lou
Job Details: 10/22/2024
"Arrived on site to inspect washer leaking water. Upon further inspection, the customer advised that they found a small amount of water at the front left side on the floor after the unit was installed. I did find the customer was performing a wash cycle and had a large load on the unit. Customer removed the clothing items and I placed the unit in diagnostics showing no error codes and tested. The unit operated as designed and I found no signs of a leak. I tilted the unit back to inspect and found some dry water spots on the inside of the front panel. I found no other evidence of leaks on the unit. I manually tested the fill valve and found it operating/filling properly. Due to not being able to duplicate the issue, I made recommendations for use and care, as well as detergent and fabric softener use (water softener system). No water leaks observed during service, job completed. No parts installed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Copperas Cove, TX 76522
Robert
Job Details: 10/22/2024
WMH31017HS10 Arrived for a otr microwave with venting issues per client. On arrival tested vent product worked as designed. Further inspection found product venting as it should instructed client how product works no parts used .
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Pflugerville, TX 78660
Leonardo
Job Details: 10/22/2024
Arrived on site to test unit for unit not washing. Test unit and found float sitting in the up position making unit think it was full of water. Secured float to bottom position to allow water to go in. Test unit and unit washing correctly job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, TX 78641
Miguel
Job Details: 10/22/2024
Arrived on site for dishwasher leaking. Found leaking from under sump. From where wash motor and sump meet. Also found gasket warped. Replaced stamp assembly and door gasket. Verified operation. Call complete. No leaks.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near San Marcos, TX 78666
Tim M
Job Details: 10/22/2024
"Arrived on site to replace previously diagnosed part. Replaced drain hose (W11551765) and tested unit, leak has been eliminated and unit is now running as designed, no leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78741
Ryan B
Job Details: 10/22/2024
"Arrived on site to replace gearcase, belt, and splutch diagnosed on previous trip. Replaced gearcase, splutch and belt, and Washplate, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11454734 W10721967 W11239857 W11550891"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Marion, TX 78124
Andrew
Job Details: 10/22/2024
Arrived on site and replaced previously diagnosed valve assembly(W11614513). Unit is now working as designed. Customer stated they had ongoing issues of sediment building up in valves with previous washer. Recommended to customer to install in-line water filter to prevent any damage to unit. No leaks detected. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Austin, TX 78723
Leonardo
Job Details: 10/22/2024
Arrived on site to test unit for unit tripping breaker. Replaced broiler and bake elements and turned oven on to 500?. Unit pre heated correctly job complete.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Pflugerville, TX 78660
Scott
Job Details: 10/22/2024
Arrived on site for washer not starting . Ran diagnostics. Latch would click but not lock . Replaced latch W11670519. Reran diagnostics all checked normal. No water leaks detected. Job complete
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ04
Near Pflugerville, TX 78660
Gerry C
Job Details: 10/22/2024
MFW2055FRZ04 Arrived to install sealed system. I evacuated the system and then installed the retrofitted compressor. I vacuumed to under 380 microns and then allowed additional settling time. I charged with the MFG calculated refrigerant charge and tested. No leaks observed during service.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Temple, TX 76502
Tyler
Job Details: 10/22/2024
Arrived on site for washer not starting. On arrival confirmed failure and found a stable power supply from wall but control not responsive. I replaced control w11116590 and tested unit. Found no leaks and washer working as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Pflugerville, TX 78660
Gerry C
Job Details: 10/21/2024
"WTW6157PB0 Arrived to inspect non-completion of cycle. Service test mode had F7E8, F7E9 and F7E3. I found the now style cover had trapped debris under it, and then melted to the rotor. After the cycle that issue occurred within had stopped, the friction/heat melted plastic re-solidified, welded itself to the rotor, requiring chiseling to remove the remnants. The rotor will need to be replaced along with the cover. No leaks observed during service. ; ordrng 1 W11627512 (Cover) and 1 W11260238 (Rotor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf757sdhz04
Near Georgetown, TX 78626
Wesley
Job Details: 10/21/2024
"Arrived onsite and replaced the ice bin door, the icemaker and dampener control. Unit is now operating within specs and advised customer on repair. All checks good. W11658802, WPW10479155, W11171728"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78748
Tim M
Job Details: 10/21/2024
"Arrived on site to replace previously diagnosed parts. Replaced gearcase (W11449840), splutch assembly (W10721967) and actuator (W11481722). Ran a diagnostic cycle, all components are properly engaging. Ran a calibration cycle as well, unit is now running as designed, no leaks detected, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78744
James K
Job Details: 10/21/2024
"KRMF706ESS04 Arrived on site for unit inside lights not working, unit not properly cooling and ice/water not dispensing. Upon arrival, found dispenser light and paddle working but no water or ice dispensing. Valve is not getting energized and auger does not turn. All lights inside not working and crisper drawer UI not lighting up. Confirmed left door harness and crisper drawer rail harness is no severed. Unable to test certain modes in diagnostics. Ordering WPW10624574 power supply board, W10804160 LED board, WPW10675033 control, W11330971 panel UI and W11683244 LED. No water leaks detected at this time. Customer agreed to reschedule Oct 24; ordrng 1 WPW10675033 (Control) and 1 WPW10624574 (Power supply board) and 1 W10804160 (LED board) and 1 W11330971 (Panel UI) and 1 W11683244 (LED)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/21/2024
Arrived on site to replace bottom spray arm and bottom seal. Replaced both parts ran unit for 20 minutes no leaks present at this time job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Buda, TX 78610
Leonardo
Job Details: 10/21/2024
Arrived on site to test unit for water coming out of the vent when you open the door. Removed front panel test unit and found damaged gasket on vent. Replaced vent test unit and unit test good job complete. WPW10428211
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB02
Near Austin, TX 78753
Joe Z
Job Details: 10/21/2024
Arrived on site to install previously ordered part. Replaced ice container assembly. Unit is operating as designed. Job complete