We serviced a
GE REFRIGERATOR
Model CFE28TP2MFS1
Near New Braunfels, TX 78130
Joe Z
Job Details: 12/14/2022
Arrived onsite to install previously ordered parts. Upon arrival inspected unit and found air gap about 4 inches long under RC door. Uploaded pictures on SD. There is no repair that can be made to prevent warm air from migrating into unit and causing frost. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78723
Wesley
Job Details: 12/14/2022
"Arrived onsite and installed the control box to repair defrost failure, unit is now plugged in and operating as designed. Advised maintenance on repair. All checks good."
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Austin, TX 78732
David S
Job Details: 12/14/2022
"Arrived on site for front right and left burners taking a long time to ignite. I followed service pointer W11643965, and realigned the burner heads. The unit is now working as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78747
Scott
Job Details: 12/14/2022
"Arrived on site ,replaced harness , actuator and control. Washer still tripping breaker . Found cap is shorted out causing tripping on gfi. Replaced cap W10866249. Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Belton, TX 76513
Jonathan M
Job Details: 12/14/2022
Arrived on site for a dryer that has no power. Inspected unit and work area. The customer stated that the issue was not with the unit not turning on but that it was making a lot of noise. Turn the unit on and immediately heard a crackling sound as the drum was turning. Remove the front panel and found a screw nut wedged between the felt liner and the front bulk head assembly. Remove the abstraction from the dryer and reassembled. I tested the unit and the unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Round Rock, TX 78681
David Z
Job Details: 12/14/2022
Arrived on site to install new screws and studs to resolve broken screw on door. Installed new studs and screws on unit and tested. Verified all working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near New Braunfels, TX 78130
Andrew
Job Details: 12/14/2022
Arrived on site to test unit for left and drawer humidity control was stuck and left hand RC door handle threads stripped. Replaced door handle and pan front. Unit now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78744
Scott
Job Details: 12/14/2022
Arrived on site for gasket keeps popping off . Found its the tub trim spacer kit not staying in place . Found right side leveling foot not all the way down causing dishwasher to shift right and pulling trim out . Releveled foot and shifted mounting to left side so trim is touching cabniet. Job complete . No water leaks detected at time of service.
We serviced a
WHIRLPOOL DRYER
Model MEDC215EW0
Near Salado, TX 76571
Jonathan M
Job Details: 12/14/2022
"Arrived on site for a dryer that is not heating. Inspected unit and work area. Tested the unit and did confirm the customers complaint. Check voltage to the unit and found proper voltage and polarity. Removed the back cover and tested all heating components. Found the thermal cut off open. Replaced the thermal cut off but did explain to the customer that the thermal cut off generally opens due to an airflow issue. Checked the customer venting system and found it venting into a Lowes bucket. I did advise them that if they continue to have issues, the most likely issue is their venting and that they will need to update their venting according to their owners manual installation instructions. Tested the unit and the unit is heating and operating as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fort Hood, TX 76544
Tyler
Job Details: 12/14/2022
"Arrived on site for washer not spinning cloths out well and making a loud gr8ndinga noise. Upon arrival confirmed issue and found f7-e1&e7 in diagnostics. Found capacitor failed mid cycle leading to cam back off unit and grinding teeth down. Found actuator also failing. Replace cap, act, and cam. Found noise no longer present and unit functioning as designed with no leaks. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, TX 78749
Kevin
Job Details: 12/14/2022
"Arrived on site and inspected washer and found gear case its beginning to look oil, took pictures. Replaced it and cam kit and ran a calibration cycle and then a diagnostic cycle after replacement and washer is working properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Marble Falls, TX 78654
Lou
Job Details: 12/14/2022
"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that the ice maker is still frosting up. I tested temps in the FC=8 degrees and RC=41.5 on setting of 40 degrees. I found condensation built up on the bottom of FC section and customer advised that they have felt cold air at the top of the door. I inspected the door gasket, as it was adjusted at previous service call and found no gaps at the top or along the sides. I placed my flashlight inside the FC section at the bottom and closed the door. I found a large gap in between the gasket and mullion. I took several photos of the gap with the door closed, using a straight edge and found condensation built up on the bottom of the FC section at the door opening (photo). I contacted techline and spoke to TJ and advised of previous service, todays complaint and my findings. TJ provided a text message to my phone and I provided photos of my findings. TJ advised the file would be sent for review and provided an SR#7735269932. I advised the customer thst someone from the manufacturer would contact them within 24-48 hours with a resolution to the issue. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Bastrop, TX 78602
Matthew
Job Details: 12/14/2022
Arrived onsite to perform recommendations per tech line. Cleared lines with nitrogen. Replaced compressor and dryer. Pulled 15 minute vacuum and held. Charged per spec and powered unit. Compressor is running and pressure is ideal at 0/125 psi. Unit is cooling. Recommended customer place a bottle of water in the freezer compartment. Water should freeze and remain frozen for 24 hrs before loading. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW00
Near Pflugerville, TX 78660
Cliff
Job Details: 12/14/2022
Arrived on site to diagnose a refrigerator that is leaking. Found icemaker leaking and replaced icemaker assembly. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Lago Vista, TX 78645
Maurice R
Job Details: 12/14/2022
Arrived onsite for previously diagnosed parts. Installed the FC door and tested the unit and everything was working. No water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Georgetown, TX 78628
Maurice R
Job Details: 12/14/2022
Arrived onsite for crack in the RC liner. On inspection there was a crack on the bottom of the RC liner. Mixed up epoxy and applied it to the crack. Smooth out the epoxy and informed the customer to let it dry for 30 minutes. Before you close the door make sure it is not still wet.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Copperas Cove, TX 76522
Tyler
Job Details: 12/14/2022
Arrived on site for dryer stuck in sensing mode. Upon arrival confirmed units thermal fuse that had been previously replace had blown. Customer stated they had gotten dryer vent cleaning done a few cycles after unit had been used and after failure. Used vent tester kit and verify there is no pressure buildup or clogs in the wall and replace fuse. Call complete
We serviced a
AMANA RANGE
Model AER6303MFS5
Near Seguin, TX 78155
Joe Z
Job Details: 12/14/2022
Arrived onsite for broken cook top. Upon arrival inspected unit and found cracked glass on cooktop. There is no damage from impact. Customer states that unit cracked when using high heat. Replaced glass cook top W10906141. Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Seguin, TX 78155
Joe Z
Job Details: 12/14/2022
Arrived onsite for Not Filling or Takes too Long to Fill. Upon arrival ran diagnostics and got error code F0-E3 overload. Ran diagnostic cycle and all components operate correctly. Ran a heavy duty cycle and notice water level is set to lowest setting. Instructed customer on changing the fill to her preference. Changed setting to deep fill. And began wash cycle unit is filling correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Hutto, TX 78634
David Z
Job Details: 12/14/2022
"Arrived on site to diagnose refrigerator not making ice and has a large amount of condensation in it. Examined unit and found moisture all over the ceiling of the RC, and on the ice box area. When I closed the door I noticed the mullion was not hitting. Found it was not making any contact with the closer, and the flipper was staying folded, allowing a 12 inch air gap between the doors. I corrected the level of the unit and right door to allow the flipper to contact the closer properly. This should resolve the moisture and no ice due to temp. Advised ice should return within 24 hours. Unit passed all diagnostic tests, and icemaker does properly cycle. Call complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near New Braunfels, TX 78132
Andrew
Job Details: 12/14/2022
Arrived on site to test unit for leaking. Found regulator was over tightened causing crack. Replaced regulator and adjusted flames. Unit now working as designed. No leaks detected using bubble solution. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Pflugerville, TX 78660
Cliff
Job Details: 12/14/2022
Arrived on site to replace previously ordered parts for dishwasher. Replaced gasket and element and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Belton, TX 76513
Jonathan M
Job Details: 12/14/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the housing assembly and test at the unit. The unit began to work and operate as designed. Advise the customer to run through a few loads just to be sure and call back if any other issues persist. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78759
Kimo
Job Details: 12/14/2022
"Arrived on site to install previously diagnosed parts. Upon arrival I installed the new cam,actuator and belt and tested unit and found unit operating as designed job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCF72DKL04
Near Driftwood, TX 78619
Luis
Job Details: 12/14/2022
Arrived on site. Replaced defective fresh food doors checked door seals and operation good.
We serviced a
WHIRLPOOL RANGE
Model WFG710H0AS0
Near Austin, TX 78721
Wesley
Job Details: 12/14/2022
Arrived onsite for intermittently not igniting consistently. Determined the bake ignitor stem needed to be adjusted to widen the arc for more consistent ignition. All checks good. Unit is now operating as designed. No charge CB status.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Leander, TX 78641
Gerry C
Job Details: 12/14/2022
"WRS325SDHW08 Arrived to instal previously diagnosed and ordered parts. I found the unit had frosted the evaporator while awaiting parts and I steamed the frost away. The heater circuit had a plug that had disconnected likely due to the excessive freezing and I corrected and replaced the harness and thermistors. Further testing showed all systems operational. I leveled and squared the unit and corrected dispenser drip, which was staining the front of the unit. Operator test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY012
Near Georgetown, TX 78628
Gerry C
Job Details: 12/14/2022
"GI0FSAXVY012 Arrived to inspect no ice. I discussed the issuer with the customer and found it had produced since our last visit, but only a very few times. The evaporator fan was running, but not the compressor and I suspected it was in defrost upon my arrival. RC temperature was 38?F, ice room 12? and FC temperature 2?. Due to the defrost operating, I had to wait until it completed for testing. After defrost completed, I verified line VAC present to the ice maker and jumping L to V showed no water flow or sound from the valve. I removed the cover from the valve area and found the connector had dislodged. I corrected the connector issue and tested. The unit operated as designed and filled the ice maker to an acceptable level. No leaks observed during service. Warranty applied to service."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near New Braunfels, TX 78130
Andrew
Job Details: 12/14/2022
"Arrived on site to test unit for error f2e1 prompting intermittently. Per service pointer W11636633, attempted to contact whirlpool but they are currently experiencing technical difficulties and was advised to contact next business day. Advised customer to contact customer service per service pointer. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Pflugerville, TX 78660
David Z
Job Details: 12/14/2022
"Arrived on site to diagnose cooktop that is not lighting any burners, except center. Examined unit and found this model has the free floating burner caps that do not lock onto the burners. Showed customer that the caps have to be positioned over the electrodes, otherwise the spark just hits the bottom of the burner head. Positioned caps and was able to get all burners to light. Unit working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Seguin, TX 78155
Joe Z
Job Details: 12/14/2022
Arrived onsite for leaking water from filter area. Upon arrival inspected unit and found fracture on water valve. Need to replace valve. Replaced valve W11482383. Test unit and unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Georgetown, TX 78626
Gerry C
Job Details: 12/14/2022
"Arrived to inspect no cool. I found the entry point for the cabinet heat loop had a very slight leak at the factory swedged joint. I cut out the affected area and corrected the issue. I vacuumed, tested and charged the system and it cooled as designed. I corrected the dispenser drip and tested. No leaks observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Seguin, TX 78155
Joe Z
Job Details: 12/14/2022
Arrived onsite for How to Use the Humidity Control or Energy Saver Feature. Upon arrival customer showed me that the issue is there is frozen condensation inside freezer near top left corner of FC door. Found the FC door gasket is not sealing properly. Used heat gun to reshape gasket. Door is now sealing correctly. Job complete
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Cedar Creek, TX 78612
Matthew
Job Details: 12/14/2022
Arrived onsite to replace failed control. Replaced control and tested. Unit is operating under recommended settings. Job complete
We serviced a
WHIRLPOOL DRYER
Model wed72hedw0
Near Meadowlakes, TX 78654
Lou
Job Details: 12/14/2022
"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and found it making a loud vibration noise again. I disassembled the unit and retested and found the vent tubing inside the unit was making the noise. I tightened the motor mount screws and tightened all screws on the vent tubing and adjusted the sealing pads and retested. Unit is quieter at this point. I reassembled the unit and retested and the unit was quiet for a short period of time. I found the vent tube at the back of the unit is vibrating against the chassis. I demonstrated for the customer by pushing the unit back where they keep it and hearing the noise then pulling the unit out away from the wall and moving the vent tube off the unit and it got quiet. Advised customer that, at this point, theres nothing more to be done to the unit. No lint observed during service, job completed."
We serviced a
WHIRLPOOL COOKTOP
Model JP3030DJ4BB
Near Harker Heights, TX 76548
Jonathan M
Job Details: 12/14/2022
Arrived on site for a cooktop that is not heating the right front burner. Inspected unit and work area. Did confirm the customers complaint but did find all other burners working. Disassembled the cooktop and found the element open. Replaced the element and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Pflugerville, TX 78660
Cliff
Job Details: 12/14/2022
Arrived on site to diagnose a range with a door not opening and closing properly. Found lft hing not fully installed and reinstalled hinges properly. All is working properly at this time.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Pflugerville, TX 78660
Cliff
Job Details: 12/14/2022
Arrived on site to diagnose a microwave with a light not working. Found interior light bulb failed and replaced ot. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL VENTHOOD
Model KVUB606DSS0
Near Leander, TX 78645
Vincent
Job Details: 12/14/2022
Arrived on site for vent hood inspected unit and work area. Found clip broken. Replaced it with new one and tested unit is now operating as designed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW1
Near Manor, TX 78653
Cliff
Job Details: 12/14/2022
Arrived on site to diagnose a washer that is not cycling properly. Found lock assembly not registering door position. Replaced lock assembly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Canyon Lake, TX 78132
Andrew
Job Details: 12/14/2022
"Arrived on site to test unit for not heating. Found element was burnt out. Replaced element, unit now working as designed. Ventilation is good and unobstructed leading to exterior. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Pflugerville, TX 78660
Cliff
Job Details: 12/14/2022
"Arrived on site to replace previously ordered parts for refrigerator. Replaced pantry control, pantry door, and switch. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5530AAS3
Near Pflugerville, TX 78660
Cliff
Job Details: 12/14/2022
Arrived on site to diagnose a venthood that is not moving air. Found weak motor and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS06
Near Austin, TX 78728
David S
Job Details: 12/14/2022
Arrived on site for microwave door glass moving. I inspected the unit and work area. I found the inner door panel loose and one of the clips broken. I removed the failed door and replaced it with a anew one. The unit is now working as designed job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78744
Scott
Job Details: 12/14/2022
"Arrived on site for no fill dishwasher. Found valve broken , missing molex connector. Replaced valve . Ran diagnostics all checked normal. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Austin, TX 78735
Luis
Job Details: 12/14/2022
Arrived on site. Replaced defective side panel ui power cycled unit ui working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Round Rock, TX 78665
David Z
Job Details: 12/14/2022
"Arrived on site to diagnose refrigerator making loud noise at times when in use. says they can push on the side of the unit to make it stop, and it goes away and comes back if they open and close the door. Listened to a video and it sounds like ice on fan blades. Checked the evaporator and found the frost was a bit thick, so I changed the defrost mode to basic. I also leveled the unit and changed the temp to 38 in the RC, to minimize moisture in the return vent. This should squash the noise and minimize ice build up on fan blades. If issue returns we can use some sound pads / new fan. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78738
Leonardo
Job Details: 12/14/2022
Arrived on site to test unit for unit not starting. Test unit and found water in float. Removed water found water to had come from over loading of unit. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near New Braunfels, TX 78130
Andrew
Job Details: 12/14/2022
Arrived on site to test unit for not spinning in certain cycles. Customer showed me when washing colors or whites in sanitize unit will not spin. Went through cycles and found spin was off in said cycles. Turned spin on and ran diagnostic cycle. Found no issues with unit. Drain screen in clean and clear. No leaks detected. Job complete.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Austin, TX 78748
Kevin
Job Details: 12/14/2022
"Arrived on site and replaced fresh food door and nameplate diagnosed by previous technician, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Driftwood, TX 78619
Luis
Job Details: 12/14/2022
"Arrived on site. Replaced defective deli drawer,new drawer came with a new ui,powered unit on deli ui working as designed. Autho K14PPJ1APL1"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78717
Vincent
Job Details: 12/14/2022
"Arrived on site for dishwasher, inspected unit and work area. Used installation kit to properly install. Unit is now installed correctly and no leaks where observed during service. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS10
Near Georgetown, TX 78633
Tyler
Job Details: 12/14/2022
Arrived on site for fridge. Upon arrival customer stated they had another company out evening prior to appt. Stated unit is working. No service preformed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near The Hills, TX 78738
Luis
Job Details: 12/14/2022
"Arrived on site for noise complaint. Checked freezer compartment no ice build up on freezer evaporator cover,ran diagnostics all fans powered on with no odd noise,unit passed all diagnostic test."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Manor, TX 78653
Matthew
Job Details: 12/14/2022
"Arrived onsite for dishwasher with overflow switch error code and water on the floor. Upon arrival inspected unit. Customer stated had been using a couple months with no issues. Last lime used found water on the floor and error code, could not use after. Inspected unit and found water in Foote tray. Cleared and tested. Unit now allowing testing. Allowed unit to run and found no signs of leaking. Customer does have water softener. Instructed customer on less detergent use and proper loading. Customer will follow instructions and monitor. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Austin, TX 78729
David S
Job Details: 12/14/2022
Arrived on site for dryer not powering on. I spoke to the customer and found out she heard a pop and the unit hasnt worked since then.I gained access to the terminal block and found it shorted. I replaced the terminal block and powered the unit. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Point Venture, TX 78645
Vincent
Job Details: 12/14/2022
"Arrived on site for refrigerator not making ice, inspected unit and work area. Tested unit in diagnostics and tested thermistor open. Replaced icemaker and tested, unit is now operating as designed. Advised CX to give 24 hrs to start making ice. No leaks where observed during service. Job completed."
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IM03
Near The Hills, TX 78738
Leonardo
Job Details: 12/14/2022
Arrived on site to test unit for display not working. Test unit and found bad fuse. Replaced fuse test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Manor, TX 78653
Cliff
Job Details: 12/14/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced rc door and badge and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Bastrop, TX 78602
Matthew
Job Details: 12/14/2022
Arrived onsite for failed cooktop. Upon arrival inspected unit. Found heat fracture stemming from dual burner area. Replaced faulty glass top. Tested all burners and are functioning properly. Job complete
We serviced a
IKEA REFRIGERATOR
Model IX7DDEXGZ001
Near Austin, TX 78704
Luis
Job Details: 12/14/2022
"Arrived on site. Diagnosed a defective led module,replaced led module all leds working as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Driftwood, TX 78619
Luis
Job Details: 12/14/2022
Arrived on site. Diagnosed a defective freezer led replaced defective freezer led module. Autho S191AQ; used 1 W11601310 (Led module) from stock
We serviced a
MAYTAG DRYER
Model MED6200KW
Near Seguin, TX 78155
Joe Z
Job Details: 12/14/2022
Arrived onsite for unit too loud. Upon arrival test unit and found unit is making a vibration sound from motor area. Found motor bracket is loose and rubbing chasis. Secured bracket and test unit. Unit is operating as designed. Job complete
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Seguin, TX 78155
Joe Z
Job Details: 12/14/2022
Arrived onsite for too loud. Upon arrival ran diagnostics and got error code F0-E9 off balance pause. Found drain hose is banging the back of unit. Adjusted hose and test unit. Unit is operating as designed. Advised customer on placement of articles to prevent out of balance. Also explained item that will cause unit to overload. No leaks present at this time. Job complete
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS00
Near Austin, TX 78717
Kimo
Job Details: 12/13/2022
"Arrived on site for a refrigerator that is leaking and the water dispenser and ice maker stopped working. Upon inspection I found that the leak was caused by a clogged drain tube, I cleared the drain tube and found that the water drains out properly, the I tested the icemaker and found that it harvested but the fill rate was slow. And found the same at the water dispenser. I removed the water filter and tested again and found that the water flow returned to normal. The customer may have gotten a defective filter
We serviced a
KITCHENAID REFRIGERATOR
Model KBRS21KDWH01
Near Austin, TX 78746
David S
Job Details: 12/13/2022
Arrived on site for ice building up on the bottom of the freezer. I inspected the unit and work area. I the drain tube was clogged. I cleared the drain tube and steamed out the ice. The unit is now draining properly.
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near San Marcos, TX 78666
Joe Z
Job Details: 12/13/2022
"Arrived onsite to install previously ordered parts. Replaced motor, housing and wheel. Test unit and unit is operating as designed. Job complete
We serviced a
SAMSUNG RANGE
Model NX60A6511SS/AA
Near Georgetown, TX 78633
Lou
Job Details: 12/13/2022
"Arrived on site to inspect range cooktop burner low flame going out. Upon further inspection, tested the cooktop and found the back right burner flame too low and turning off in the low setting. I adjusted the flame and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
SAMSUNG MICROWAVE
Model ME21R7051SS
Near Georgetown, TX 78633
Lou
Job Details: 12/13/2022
"Arrived on site to inspect microwave filter light on. Upon further inspection, I found the unit operating properly and no filter light on. Customer questioned about the charcoal filter for the unit and I removed the vent at the top of the door and found no filter. I explained to the customer that since the unit vents outside through the duct, the unit doesnt need the charcoal filter; the filter is for the unit is it vents back into the kitchen, which this doesnt. I recommended that the customer clean the venthood filters and the filter light should stay off. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Manor, TX 78653
Matthew
Job Details: 12/13/2022
Arrived onsite for dishwasher not drying dishes properly. Upon arrival inspected unit. Put unit in diagnostics and found no stored error codes. Ran components test and all are functioning properly. Heater is energizing. Customer had run a of about 10 washes. Instructed customer that 30 consecutive washes are needed to see the benefits of using rinse aid. Also noticed wash water was cold to the touch. Ran faucet and took a long time to heat up. Recommended customer run tap unit hot before use or adjusted water temperature settings. Unit is functioning as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Austin, TX 78717
Vincent
Job Details: 12/13/2022
"Arrived on site for refrigerator, inspected unit snd work area. Installed new LED module and unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Austin, TX 78736
Kevin
Job Details: 12/13/2022
"Arrived on site and inspected washer and found it will not begin a cycle and the latch is constantly engaging and disengaging. After replacement started washer on a normal cycle and observed it for several minutes latch is working properly and cycle is progressing normally, job complete
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Georgetown, TX 78628
Gerry C
Job Details: 12/13/2022
"DV48H7400EW Arrived to inspect dryer not starting. Upon initial testing, I found the unit would power up and when the start button was pressed, the unit would only click, with no operation. Testing of the motor circuit revealed it open and I disassembled the unit to inspect. I found the drive belt idler assembly had failed. I removed and replaced and tested. Operational test good, lint removed from chassis and steam dryer, no leaks observed during service.
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC3
Near Spicewood, TX 78669
Kevin
Job Details: 12/13/2022
"Arrived on site and found gearcase is leaking oil, After replacement washer is working properly and there is no excessive noise, job complete
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXL2
Near Spicewood, TX 78669
Kevin
Job Details: 12/13/2022
"Arrived on site and inspected washer and found F6E one saved error code, After replacement washer will now complete a diagnostic cycle and is working normally, job complete
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Dripping Springs, TX 78620
Kevin
Job Details: 12/13/2022
"Arrived on site and replaced ice dispenser motor diagnosed on previous visit, after replacement dispenser is working properly, job complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Spicewood, TX 78669
Leonardo
Job Details: 12/13/2022
Arrived on site to test unit for unit leaking. Test unit and found unit leaking due to not draining. Test unit and found disposal still had plug in. Removed plug test unit and unit draining correctly job complete
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2430DP01
Near Spicewood, TX 78669
Leonardo
Job Details: 12/13/2022
"Arrived on site to test unit for shorted keypad error code. Found bad console test unit and replaced console. Test unit and unit test good job complete.
We serviced a
FRIGIDAIRE FREEZER
Model FKFH21F7HWD
Near Georgetown, TX 78633
Lou
Job Details: 12/13/2022
"Arrived on site to inspect upright freezer door not sealing properly. Upon further inspection, I found the lower left corner of the door not sealing, on the opening side. I attempted to square the chassis and found the flooring is too un-level to square the chassis completely and level the unit correctly. The customer advised they would move the unit to a more level space to help correct the issue. I recommended they use some type of shim at the back left corner to get it to level/square correctly. No water connections to the unit, job completed"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Georgetown, TX 78633
Lou
Job Details: 12/13/2022
"Arrived on site to inspect dryer needing a belt. Upon further inspection, I tested the unit and could hear a thumping noise and the drum was turning. I disassembled the unit to find two rollers completely broken free from their axle, one roller broken from from its axle and seized, the tension pulley not rolling properly and the drive belt old and cracked.. I cleaned the unit (before & after photos) and removed and replaced the rollers, belt, and tension pulley and reassembled the unit and tested. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Austin, TX 78750
Vincent
Job Details: 12/13/2022
"Arrived on site for GE dishwasher, inspected unit and work area. Customer complaint was unit not powering on. The built in breaker in the control was tripped. I explained to customer of what the problems we have found with these over the last couple of months. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Taylor, TX 76574
Cliff
Job Details: 12/13/2022
"Arrived on site to diagnose a range with a burner not regulating temperature. Found knob cracked causing issue. Job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Austin, TX 78759
Wesley
Job Details: 12/13/2022
Arrived onsite and determined slow water was due to sediment in the inlet hose. Repaired unit by clearing hose and testing function. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Pflugerville, TX 78660
Cliff
Job Details: 12/13/2022
Arrived on site to diagnose a dishwasher that is tripping the breaker. Found element not installed and reinstalled element. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and that appliances are not intended to be put on gfci or afci circuits as intentionally ungrounded parts can cause the circuits to trip. No repairs can be done to correct issue and homeowner will need to correct issue.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRW25CRSS03
Near Austin, TX 78738
Luis
Job Details: 12/13/2022
"Arrived on site for loud noise and no cool. Powered unit on,loud noise from evaporator fan motor and compressor,let unit run checked evaporator no frost forming on evaporator diagnosed unit will need a new compressor,evaporator,filter drier and evaporator fan motor.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS0
Near Lorena, TX 76655
Jonathan M
Job Details: 12/13/2022
"Arrived on site for a range that is not heating. Inspected unit and work area. The customer advised that none of her elements or oven work. I partially removed the plug from the outlet at the wall and check voltage at the incoming power supply. Found 120 V from line 1 to neutral, 20 V from line 2 to neutral, and 101 V from line 1 to line 2 indicating a power supply issue. I advise the customer that they will need to fix their power supply so the machine can operate as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVWC400XW2
Near Leander, TX 78641
Kimo
Job Details: 12/13/2022
Arrive on site for a washer that was moved and the tub fell off of its suspension. Upon inspection I found that there was no damage to the tub or the suspension and I reinstalled the tub and suspension and tested the unit several times check for leaks and or excess shaking and found neither. Unit operating as designed.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP01
Near Leander, TX 78641
Kimo
Job Details: 12/13/2022
"Arrived on site to install previously diagnosed parts. Upon arrival I installed new ui, and tested unit and found no change. I then installed new inverter and tested unit and found unit operating as designed. Unit is now operating as designed.Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Liberty Hill, TX 78642
Maurice R
Job Details: 12/13/2022
Arrived onsite for water dispenser and ice maker not working. Found that the water pressure to the fridge was extremely high. The water would not dispense and the filter house was shuddering when you called for water with it turn all the way on. I set the water valve to half on to help regulate the pressure. With new filter head the unit is operating as designed. No water leaks detected during service.
We serviced a
FRIGIDAIRE MICROWAVE
Model FPMO209KFB
Near Austin, TX 78726
David S
Job Details: 12/13/2022
Arrived on site to install previous diagnose part and to replace stripped screws. I removed the stripped screw and installed the new button. I reassembled the unit and tested it. Job complete.
We serviced a
WHIRLPOOL WINE COOLER
Model WUW55X24HS01
Near Lakeway, TX 78738
Luis
Job Details: 12/13/2022
"Arrived on site for over heating and error code. Lo and cl error code per service pointer will need a new main control,found condenser fan not running unit will need a new control and fan motor.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PRXS1
Near Austin, TX 78703
Luis
Job Details: 12/13/2022
Arrived on site. Replaced water pan and external drain pump ran diagnostics all test passed checked drain tube and connections no leaks.
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Buda, TX 78610
Kevin
Job Details: 12/13/2022
"Arrived on site and replaced lid diagnosed on previous visit, after replacement confirmed it is working properly by running a diagnostic cycle. Collected remaining balance, job complete
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Austin, TX 78750
Vincent
Job Details: 12/13/2022
"Arrived on site for dryer, inspected unit and work area. Customer complaint was not heating. Tested unit and it had great air flow. Tested heat and no heat was present. I tested voltage and there was no 240v. I spread the teeth on the plug so it can make a better contact and it started to heat. Advised CX to replace wall outlet. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Austin, TX 78727
Vincent
Job Details: 12/13/2022
"Arrived on site for sealed system, inspected and work area. Replaced compressor and drier and installed new access valve. Disassembled unit to install deli harness. Vacuumed system and ran nitrogen trough the system and checked for leaks. Did not find any leaks. I then charged the system with R134 6.0oz. Unit is now cooling advised customer to let it cool for 24hrs.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near New Braunfels, TX 78130
Joe Z
Job Details: 12/13/2022
Arrived onsite for very loud squeaking / grinding noise when spinning. Upon arrival test unit and found loud noise coming from bottom of unit. Inspected all components and found cam has failed. Replaced cam W10721967 with truck stock. Test unit and unit is operating as designed. No leaks present at this time. Job complete
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near New Braunfels, TX 78130
Joe Z
Job Details: 12/13/2022
"Arrived onsite for Range oven cavity bottom is loose. Upon arrival,inspected unit and found mounting bracket on right rear of cavity is out of position for panel to mount. Corrected bracket and panel now fits correctly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Georgetown, TX 78628
Lou
Job Details: 12/13/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the failed sealed system, I removed and replaced the compressor, access valve, UV dye drier and vacuumed the system. Pressures held good. I installed 5.5oz of R134a refrigerant; tested the unit in diagnostics test #4 and monitored pressures. Unit is operating as designed and beginning to cool. I recommended the customer allow the unit to cool for at least 24 hours before placing items back inside. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78626
Gerry C
Job Details: 12/13/2022
WDF520PADM9 Arrived to inspect unit not washing. I entered service test mode and found a 4-3 code stored. I verified line VAC to the sump motor and then removed and replaced the sump assembly. The unit regained full function and operated as designed. I advised the customer with detergent type and amount and leveled the unit. No leaks observed during service.
We serviced a
KITCHENAID COOKTOP
Model KGCU467VSS02
Near Leander, TX 78641
Gerry C
Job Details: 12/13/2022
KGCU467VSS02 Arrived to inspect incorrect ignition. I found the ignition system engaging out of order and corrected. I adjusted the LPG delivery and then set low flame heights. All operations of the unit were present and it ignited quickly through all tests. No gas leaks detected during service. Warranty applied.