Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8735 customer reviews

Map of Austin, TX

good service




Review of Appliance Express

Brand new refrigerator with two service calls. Whirlpool should be better than that


Map of Austin, TX

Wonderful service




Review of Appliance Express

Luis was extremely helpful, professional and knowledgeable. I couldn't have asked for a better technician.


Map of Cedar Park, TX

Great Service!




Review of Appliance Express

Great Service! Lou was very professional and thorough!


Map of Round Rock, TX

good service




Review of Appliance Express

very thorough, great communication, professional


Map of Austin, TX

great technician, fast worker, superb results.




Review of Appliance Express

this was best repair we have ever had - Super!


Map of Leander, TX

Ice Maker Replaced




Review of Appliance Express

No cost warranty replacement


Map of Leander, TX

Great customer service




Review of Appliance Express


Map of The Hills, TX

Brandon's Service




Review of Appliance Express

Brandon quickly identified and corrected the problem.


Map of Buda, TX

PapaJoe




Review of Appliance Express

Awesome!


Map of Pflugerville, TX

Fast and efficient service




Review of Appliance Express

My technician knew exactly where to look and fixed my washer in just minutes. Works great now.


Fast and effective




Review of Appliance Express

Appliance Express was able to get out to our build with same day service and complete the job in one trip, then On the next Monday we had an issue with a dishwasher in another home(we build a lot of them!) and Appliance Express was able to meet our time crunch needs to we could close on this home and make one more happy customer! It's pretty cool seeing a build, turn into a house, then in a day become someone's home, and Appliance Express helps us out with that along the way!


dryer stopped




Review of Appliance Express

Very nice young man. Fixed the dryer


Awesome and Great customer service




Review of Appliance Express


Great service




Review of Appliance Express

Our serval was friendly, courteous, knowledgeable, and prompt.


Needs Improvement




Review of Appliance Express

We had a warranty service call. First Whirlpool was directly contacted, then Whirlpool contracts the work to Appliance Express. Appliance Express does not honor the Whirlpool scheduling service. Originally we we told that a tech would be here between 12noon and 4pm. We were no showed this appointment and had a missed you flyer stating 5pm. When we called to reschedule we were told that whatever Whirlpool quotes us regarding time frame, Appliance Express always schedules it at a different time. All and all, once we scheduled with Appliance Express directly, they were on time.


Great service




Review of Appliance Express

Great interaction with the residents , making resident feel like he is part of the maintenance team .


early, friendly and knowledgeable




Review of Appliance Express

Steve arrived early which was great and assessed the problem and found an issue and corrected it.


very good service




Review of Appliance Express


Great service!




Review of Appliance Express

Our service tech was very friendly and knowledgeable. Called ahead of time with arrival estimate. Overall great experience.


Why Can't Every Comapny Be As Good As Appliance Express




Review of Appliance Express

The three technicians that have visited our home in these past two years are outstanding in every respect, attentive to every detail and resolved the issues in a totally professional manner. Quite frankly we use our experiences with Appliance Express as the benchmark for any repair personal that assist in any repairs that our home needs.Sadly not one other experience has even remotely come close to our experiences with Appliance Express


Excellent service




Review of Appliance Express

Appliance Express did a great job. The technician showed up on time and did the work needed to repair 2 of my appliances. He had the necessary parts on hand, he was professional, and my appliances are now working. This was warranty work. I would definitely use Appliance Express again.


Great customer service




Review of Appliance Express

Leo provided prompt, professional and knowledgeable customer service.


David




Review of Appliance Express

Great service and tech


Great service!




Review of Appliance Express


very good service




Review of Appliance Express


Always great service




Review of Appliance Express

I've used these guys a few times in the past 3 years. I got a different technician every time, but they are all great! Very knowledgeable, courteous, honest, and helpful. I will definitely use them again and recommend to others


Prompt and friendly. Very honest about service needs.




Review of Appliance Express


Dishwasher repair- excellent job .




Review of Appliance Express


Mike




Review of Appliance Express


Excellent




Review of Appliance Express


Larry




Review of Appliance Express

Great job recommend this repair company to anyone that need appariante repair done


Great service




Review of Appliance Express

The technicians greeted when entered and did their job efficiently


Carol




Review of Appliance Express

Great job


Great service!!!




Review of Appliance Express

Tyler arrived promptly and was super nice. He was very knowledgeable and completed the work promptly. Would recommend to anyone needing help with their appliance!!!


knowledgeable, patient, thorough




Review of Appliance Express

We had a strange noise in our new Whirlpool fridge. We played an audio recording for Luis. He calmly said “I know what the problem is” and proceeded to fix it. Since this is a new fridge he then asked if there were any features we would like him to demonstrate or explain. He was very patient with all our questions. We also noted how organized he was with his tool kit (not haphazard and strewn about). Very professional.


Good service




Review of Appliance Express

Steve did a Good job. Was good at explaining the problem & worked at fixing it. Hopefully it is going to work as expected.


Microwave




Review of Appliance Express


Great Service




Review of Appliance Express

Service was good. Had neighbor here to meet serviceman. We have American Home Shield , so don't know the total cost of repair, but paid a $75.00 fee each time microwave was repaired.


Service was fast....




Review of Appliance Express

Over the experience with APpliance Express was "good". However, I have a few concerns. The name on the receipt was incorrect as well as on this survey. I called and spoke to a representative and shared this feedback and she assured me that she would correct it. Also, Gerry and a gentleman in training replaced a part on the refrigerator. I was comfortable with the price. He assured me that this would correct the problem. About 2 hours after the service person left, I walked into the kitchen and water was on the floor in from of the refrigerator and on the side. I mopped the floor and didn't see any other signs of water that night nor the morning after the repair. However, I called AE and spoke to a representative and explained what happened and asked if the serive person could be notified of the situation. She assured me that she would contact the service person and call me back shortly. I did not receive a followup call that day at all. Not even a staus call of any sort. I did see a missed call the next day mid day to early after noon asking me to return the call to schedule a serive call. I was out of the area so I have not retured the call. To me this was not a good customer experience at all and a bit frustrating. I'm also hoping that the issue has truley been corrected with my refrigerator as Gerry assured me.


Great all-around




Review of Appliance Express


Jim




Review of Appliance Express

Very good service.Great person to work with.


Falconhrad




Review of Appliance Express

Great job.


Gordon




Review of Appliance Express

Diego was great! Skilled, pleasant and fast!


He didn't do anything but make a call. He left no follow up instructions Wasted time




Review of Appliance Express

Horrible, I feel I'm at square one. I don't know what the next step is and I have to call Home shield Monday PS I will not pay for his coming to my house!!!!!


great service




Review of Appliance Express


Great job




Review of Appliance Express


Good Service




Review of Appliance Express

Very professional. He gave me additional information concerning my refrigerator.


Pathetic




Review of Appliance Express

Well, this was the third time someone came out to “fix” the same washer and this was probably the least amount of effort I’ve ever seen someone putting into figuring out the real issue. I was told that the motor is rubbing on the water pan and that replacing or removing the water pan would resolve the issue. Well guess what? The washer still doesn’t wash after removing it from the water pan, there is plenty of room between the motor and floor (the motor doesn’t even get close to rubbing on the floor) and the washer still stops washing after 4 minutes, at which point it freezes and we eventually end up with an “LF” code. If you guys are not able to fix the same issue after 3 tries, maybe you should just shut down your operations and start doing something else for a living. I can’t express how bad you are at your job.


Pleasant & Painless!




Review of Appliance Express

Joseph was extremely nice and super knowledgeable! Fixed the issue with no problems.


Great service under extended warranty




Review of Appliance Express


Perfect service




Review of Appliance Express

Highly pleased


Great Service!




Review of Appliance Express

Technician was very friendly and knowledgeable. Problem was diagnosed promptly and the problem was resolve.


Warranty repair work done fast!




Review of Appliance Express


Great service




Review of Appliance Express

I was happy with the work and fast response


Dryer still not starting correctly. It takes several tries at pushing START button before it starts. Please send Robert back out to check it. Thank yo




Review of Appliance Express

Dryer still not starting correctly. It takes several tries at pushing START button before it starts. Please send Robert back out to check it. Thank you


Excellent Service




Review of Appliance Express

Can't rate cost as it was warranty


Lillian taylor




Review of Appliance Express

Lou gave me an informed step by step service.


Great service




Review of Appliance Express

Great service


Iris




Review of Appliance Express

Brandon was very nice and helpful and did a great job!


Efficient and effective




Review of Appliance Express

Job completed quickly and is working like a champ.


Great Service




Review of Appliance Express

Very pleasant and thorough


Great Service




Review of Appliance Express


Mrs




Review of Appliance Express

Thanks! for excellent service


Great service




Review of Appliance Express


survey




Review of Appliance Express

Cliff was very professional and helpful. He got the job done quickly. He also showed up on time.


Great service!




Review of Appliance Express

Derek was terrific. He diagnosed our problem and explained it to us clearly. We would gladly have him back again.


Quick diagnosis




Review of Appliance Express

Tyler arrived on time and knew what was wrong within a minute. He gave us suggestions as to a remedy which worked out great.


Great service




Review of Appliance Express

We were able to solve our problem.


Maytag dryer




Review of Appliance Express

He was very patient when showing that the problem was a dryer sheet snagged and covering the moisture sensors.


Great service




Review of Appliance Express

Great communication. We knew when they would be there and they were very punctual. Nice, respectful and very knowledgeable service tech.


Professional and courteous




Review of Appliance Express

Professional and friendly


Knowledgeable Service




Review of Appliance Express


Francine




Review of Appliance Express

Best Service Ever


Great Service




Review of Appliance Express

Great Service, two times in a row, not because I got lucky...these guys are truly professional, caring and awesome. I think it is the company culture.


Highly professional friendly service




Review of Appliance Express


Great Service




Review of Appliance Express

The service men were very efficient and answered all my questions. Would recommend your company to any one need this type of service.


Great Service




Review of Appliance Express


Fantastic Service!




Review of Appliance Express


Refrigerator repair




Review of Appliance Express

Service was excellent. Lou stayed longer to ensure the unit was defrosted. So thankful.


Very nice Service Man




Review of Appliance Express

Came when they said they would, very nice and knowledgable.


Fast service




Review of Appliance Express

Great job


Maytag Repair




Review of Appliance Express

The technician was amazing. The company was amazing. They were very quick to get my repair done.


Awesome service




Review of Appliance Express

After multiple fails the tech was able to figure out the issue and get both the stove and microwave light back to fully functional. Excited to make Pizza!!!!!


Fast and Easy Fix




Review of Appliance Express

Lou had a small timeframe to work through and made it within. He was quick and gave great explanation as to what the problem was and how to fix it. There were no parts needed for the job and he gave great recommendations as to what could fix the problem.


Great Service, Fast




Review of Appliance Express


Freezer repair




Review of Appliance Express

Very good team member came and recognized the problem right away. He was friendly and knew what he was doing.


Good job




Review of Appliance Express


Very nice and professional.




Review of Appliance Express


efficient and reliable service




Review of Appliance Express

Service for our dishwasher, tech arrived with several appropriate parts, which determined our decision to get the repair done (we would have considered replacing the appliance had we had to wait for parts to be ordered)


Excellent




Review of Appliance Express


Thanks so much!




Review of Appliance Express

Diego was incredibly helpful and exactly the type of service I hoped to receive!


Nathan




Review of Appliance Express


servivce




Review of Appliance Express


Service Review




Review of Appliance Express

Representative was on time and provided efficient and friendly service


Very great quickly service




Review of Appliance Express


Good service




Review of Appliance Express

Technician was humble, very proficient and reliable. He answered all questions


Thanks Joe!




Review of Appliance Express

Great service from Joe! Very courteous and informative. If I use this service again I will request Joe as my repair man. Thank you!


Great Customer Service




Review of Appliance Express


Great Service




Review of Appliance Express


Kathy




Review of Appliance Express


Great Service




Review of Appliance Express


Valerie




Review of Appliance Express

Great service by Appliance Express and Robert.


Quick diagnosis and resolution




Review of Appliance Express

Professional, courteous and efficient. Explained everything in down to earth terms.


Didn't fix the problem




Review of Appliance Express

Didn't fix the problem


Quick work, expert work, great results and some good advice.




Review of Appliance Express


Great customer service.




Review of Appliance Express

They dropped my scheduled appointment. They sent someone despite losing my appointment.


Here’s review




Review of Appliance Express


Fast & Efficient




Review of Appliance Express


J




Review of Appliance Express


Fast service




Review of Appliance Express


VaLinda




Review of Appliance Express

The best service!


Perfect scheduling and service




Review of Appliance Express


Great Service




Review of Appliance Express

Tyler was awesome !!


Excellent service




Review of Appliance Express


Terrific service from friendly, professional technicians




Review of Appliance Express

I had to wait a couple of days because the issue was not an emergency; completely understand. That said, they obviously paid attention to the information I had provided as to the problem. Brought the right parts, came on time, with communication ahead as promised. Gerry and Al were extremely nice and very efficient!


Very Professional




Review of Appliance Express


Fixed the freezer!




Review of Appliance Express

We had a great experience with Wesley of Appliance Express. He quickly diagnosed the problem, had all of the equipment he needed, and fixed an issue that we’ve had for months. Thanks, Wesley!


exelent




Review of Appliance Express

you guy allway taking care of us


Very slow schedule




Review of Appliance Express


GREAT SERVICE




Review of Appliance Express


Phenomenal service




Review of Appliance Express

Robert could not have been nicer or more attentive. I appreciated him taking time to hear all my concerns and help me plan the best course of action. He was also very diligent in his documentation and his working to make sure the areas I was concerned with were addressed under warranty. Well done and thank you to the entire team for being so helpful and supportive!


Refrigerator




Review of Appliance Express

Professional, on time, highly recommend


excellent service




Review of Appliance Express

Kevin was on time, polite and efficient.


Awesome service!




Review of Appliance Express


GE FRIDGE




Review of Appliance Express


Great service




Review of Appliance Express

Excellent service. Delightfully friendly repairman.


Professional, prompt service




Review of Appliance Express


Great Job Tyler!




Review of Appliance Express

Tyler was professional, courteous and took time explain everything he did. Well done


Grant




Review of Appliance Express

Awesome technician


Great customer service & kind & knowledgeable service man.




Review of Appliance Express

Great ,honest, prom and excellent and great communication customer service.


Punctual, competent, professional




Review of Appliance Express

Diego was very good and fast with his service. Answered all questions and friendly.


Wade




Review of Appliance Express

The technician was extremely knowledgeable and helpful with explanation of what was going on with the dishwasher. Really appreciated his patients and timeliness with the repair.


outstanding service




Review of Appliance Express


Marion




Review of Appliance Express

Timely, polite, quick and professional. The only thing that would have made everything perfect would Have been an earlier appointment. Whirlpool is not open on the weekend so I could not call to schedule until Monday, getting the first available appt on Wednesday. Diego was outstanding. He could not have been better.


Great service




Review of Appliance Express

Brandon came back and fixed the problem. On time courteous and fast work.


Dana




Review of Appliance Express

The technician was very professional and well trained. He diagnosed and repaired the refrigerator in no time. It seems to be making ice and no water is running out the front anymore.


Great service




Review of Appliance Express

Diego was very nice and did an excellent job


Dishwasher




Review of Appliance Express

Excellent! Lou did a great job. Below, cost is marked as excellent because the dishwasher was under warranty and it was at no cost to me.


Very efficient and friendly




Review of Appliance Express


Great service and informative information!




Review of Appliance Express

Joseph was awesome and informative. Out of all service techs that come out to my house, he is by far the funniest, nicest and intelligent of them all. If something happens to my appliances, I plan to specifically ask for him to come out because I think he is genuine and knows his stuff.


Great Service




Review of Appliance Express

Found the problem immediately and fixed it quick. Gave us numerous tips on buying appliances, very helpful


Service




Review of Appliance Express

Great service


Gail




Review of Appliance Express

Fantastic. Paul figured out the problem and fixed our kitchenaid refrigerator


Refrigerator repair




Review of Appliance Express


GREAT SERVICE




Review of Appliance Express


Great service




Review of Appliance Express


Great service




Review of Appliance Express

Great service


Technician was excellent




Review of Appliance Express

Technician contacted before, very professional knew his trade and took care of the task at hand, excellent technician


Great services




Review of Appliance Express


He calles before he arrived, and the he came early. I like that.




Review of Appliance Express

The experience was good, but the technician was polite and efficient.


Great, expert service




Review of Appliance Express

I called in with a problem with my wash machine. They were able to diagnose it over the phone, order the part, and show up a couple of days later with a fix. I was amazed at how quickly the repair was made and how professional everyone there was.


Trini




Review of Appliance Express

Great service!


Thank you




Review of Appliance Express


Diego is Great




Review of Appliance Express

Diego resolved the problem quickly and educated us on how to remove and put range door on properly.


Robert is Awesome




Review of Appliance Express

Robert arrived on time, solved the problem and provided valuable additional information! He is also customer friendly!


Fast, friendly service




Review of Appliance Express

Lou was very professional.


Nellie




Review of Appliance Express

Joseph was very polite, and took time explaining everything. He was a blessing. Thanks


Knowledgeable




Review of Appliance Express


Knowledgeable




Review of Appliance Express


Annette




Review of Appliance Express

Awesome


Quick solution




Review of Appliance Express

2 previous techs didn’t find the simple solution


Excellent




Review of Appliance Express

Gentlemen, very professional


great service




Review of Appliance Express


Excellent technician




Review of Appliance Express

Kevin was on time and did a great job. We are optimistic we have fixed our problem with his help.


Timely Service




Review of Appliance Express

Luis was on time and did a great job.


Excellent




Review of Appliance Express


stove/oven repair




Review of Appliance Express

Wesley was very professional, on time and handled my issue correctly. He also provided information on keeping my appliances running to their full potential.


Burton




Review of Appliance Express

Great service.. would use your company again and refer others.


Awesome job




Review of Appliance Express

Johnathon was very knowledgeable and friendly. Fixed our problem quickly and was confident with his work.


Great Service, Honest Technician




Review of Appliance Express


GREAT SERVICE




Review of Appliance Express

TYLER DID A GREAT JOB. HE ARRIVED PROMPTLY AND COMPLETED THE JOB QUICKLY. GOOD PEOPLE SKILLS.


Exceptional service, right on time, very knowledgeable




Review of Appliance Express

Chase was respectful for my need of an early appointment. He works diligently & ensured that the job was done right. After finishing his work, he made sure his workspace was clean. He’s professional, friendly, & does a great job.


Wonderful Experience!




Review of Appliance Express

I am a working single mom/wife while my husband is serving overseas on deployment. With limited PTO from work and time in general I was hesitant to call just anyone to service my appliances and waste my time and money. On Tuesday 10/9 I put out a late night service request to have my washer and refrigerator which have been acting up for a few days looked at. My biggest fear was having to wait an eternity for someone to come out and look at my appliances and would they fix them correctly that was another concern and how long before that happened from start to finish, I wondered.To my surprise on 10/10 the very next Wednesday morning I received a call from Appliance Express attempting to schedule a service time with me. We went ahead and booked Friday 10/12 at a time window that best worked for me with my limited availability. Tyler came out that Friday, at the earlier part of my time window surprisingly, I didn’t have to sit all Friday evening waiting for him. He took care of my washer immediately and ordered parts for my refrigerator and scheduled me for today Tuesday 10/16 again a date and time that worked for me and came out and completed the repair of my refrigerator. On both occasions Tyler demonstrated a high level of professionalism and knowledge of what he was doing. He was courteous and very respectful of my time. All in all having two appliances fixed in a matter of a week allowing for my schedule and time for parts to arrive that seems incredible and service like I have never had before. Thank you Tyler for being my official technician of choice from here on out when I call Appliance Express. Thank you Appliance Express for hiring smart young men like Tyler to represent your company and thank you for your prompt response to repairing my appliances in a way that was efficient and in a timely manner. While I don’t look forward to anything else breaking in my home I feel safe enough that while the husband is away serving our country I can rely on the help of Appliance Express and Tyler for future home appliance issues. Thanks so much for a wonderful experience. Two thumbs up and five stars for satisfaction from The Rios Family!


Great Service




Review of Appliance Express


Ron




Review of Appliance Express

Excellent service.


Efficient




Review of Appliance Express

Nice tech, good service, efficient handling. (warranty repair through manufacturer)


Linda... Great Service...and on time




Review of Appliance Express


Layde




Review of Appliance Express


Great Service




Review of Appliance Express

The Technician was very friendly and helpful.


Didn't do anything




Review of Appliance Express

The tech wasn't able to do anything to fix my issue.


Stokes




Review of Appliance Express

Excellent


Great service




Review of Appliance Express

Very professional and friendly


Excellent Work




Review of Appliance Express

On time and knocks out the work.


Very pleased.




Review of Appliance Express

Although disappointed that our Maytag washer is less than a year old and has required replacement of two defective parts, the response by Appliance Express has been excellent. They responded in a timely manner, Tyler arrived with necessary parts and was quick to get the job done. He was very pleasant, courteous, respectful and knowledgeable about what needed to be done. I would not hesitate to call them for appliance service needs in the future.


Great Service, Steve was very professional.




Review of Appliance Express


Great service




Review of Appliance Express

Excellent service call. Courteous, professional, and was able to fix our dishwasher ASAP.


Lynda




Review of Appliance Express

Your are best will always ask for your services


Quick, fast and helpful!




Review of Appliance Express


Average service




Review of Appliance Express

Fair servic


Pleasant experience




Review of Appliance Express

I had Wes come out to investigate my ice maker which had stopped working earlier in the week. He arrive earlier than originally estimated (a good thing) and the problem was fixed quickly. He said if it gave me any more trouble, he could come back by the following day to replace it. I did not need to take him up on that offer as the ice maker is now working as it should!


Continued Great Service!




Review of Appliance Express

Unfortunately had our second appliance failure -- BOO Whirlpool. Fortunately Appliance Express provided the service again and it was another top notch experience. Lou, the technician was on time, diagnosed the problem quickly and had it resolved within an hour. I love that Appliance Express shows up with the likely parts in hand -- none of the takes-a-week-to-get common part delays! I highly recommend them and our multiple experiences with Lou have been superb


service technician was knowledgeable and did excellent work I was well please with the outcome




Review of Appliance Express


Came prepared, had replacement part in hand!




Review of Appliance Express

Scott had everything with him when he knocked on the door. Had the old part replaced quickly, made sure it worked and was off to his next stop.


on time & very nice repair man 706 godspeed Pkwy, Pflugerville




Review of Appliance Express


great service




Review of Appliance Express

arrived on time, found and fixed the problem quickly. made sure I didn't have any additional problems with any of my other appliances


Great servive!




Review of Appliance Express


Lee and April Whitaker




Review of Appliance Express


Quick and easy




Review of Appliance Express

Very friendly, process was fast and very simple!


Fast and fixed.




Review of Appliance Express


Tommy was determined to satisfy his customer!




Review of Appliance Express


Paul R.

Paul R.

REFRIGERATOR GE DSE25JSHECSS "Arrived onsite for a refrigerator that will not dispense anything. Mr stated the unit had started working again but had a video of what the UI was doing. I saw the UI going dead when the dispenser paddle was depressed. I found the ice and water both working. I found that when the icemaker started a harvest the UI went out when the paddle was depressed. The icemaker is also making a loud grinding noise. Need to replace the UI, icemaker, and possibly the dispenser switch. Ordering WR55X20689 UI CONTROL & WR23X10783 switch JIC. Office to RS.; ordrng 1 WR23X10783 (switch) and 1 WR55X20689 (UI CONTROL)"

Near Skyview Cove, Round Rock, TX 78681
Tommy O.

Tommy O.

DISHWASHER GE GDF650SSJ2SS "Arrived onsite for dishwasher not heating upon arrival found in diagnostics mode heater was not receiving amps, or voltage from control. Replaced control and tested good."

Near Hillridge Dr, Round Rock, TX 78665
Andrew  H.

Andrew H.

REFRIGERATOR AMANA ART308FFDM06 Arrived on site to test unit for refrigerator not cooling. Found evap cover in freezer completely frosted over. Unable to remove cover without causing further damage. Informed customer unit needs to be thawed out. Office to reschedule.; ordrng 1 W11024683 (cover-evap) and 1 W11200746 (WIRE HARNESS) and 1 W11438736 (THERMISTOR) and 1 WPW10384183 (thermistor)

Near Thorpe Ln, San Marcos, TX 78666
Tyler  G.

Tyler G.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for microwave that would not allow the door to shut properly and turn the light off which would cause a microwave not a function. Upon arrival I ran a diagnostic test but cannot get any error codes to show up indicating a hardware or software issue but I did notice that when opening and shutting the door the right side interlock was not activating properly and you would have to push the door a little harder to get it to recognize that it was shut. We will need to return with a new interlock assembly to make the final repair to microwave. Office to reschedule due to parts being PSP items at the moment; ordrng 1 W11356970 (INTERLOCK)

Near Cypress Springs Way, Georgetown, TX 78633
Matthew  Z.

Matthew Z.

RANGE WHIRLPOOL KDRS463VSS Arrived onsite to for potential gas leak. Used gas sniffer to test unit at regulator and manifold. Noticed that the valve near RF burner has slight play. Tightened connection and checked others. Tested unit and could not smell gas. No leaks present at this time. Job complete

Near Eilers Ave, Austin, TX 78751
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site for refrigerator to install previously diagnosed parts. I pulled out the drain tube and found it fully restricted. I cleared the drain tube and sealed it to the chassis. I removed the remaining ice in the RC evaporator. I replaced the dual fill valve that was leaking. I tested the dispenser and there were no more leaks. I explained to the customer the office would be in contact when the door arrives.; saved tckt

Near Venezia View, Leander, TX 78641
Clif L.

Clif L.

WASHER MAYTAG MVWB765FC1 Arrived on site to diagnose a washing machine that is randomly tripping the breaker. Tested all parts and components and found no failures to washer at this time. Advised homeowner GFCI breakers May trip due to ungrounded parts. Manufacturer does not recommend appliances are on GFCI or AFCI circuits. Homeowner will need to have breaker replaced to complete repairs.

Near Mozart St, Round Rock, TX 78665
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced deli drawer and user interface and tested unit. Unit still would not light up the deli drawer UI and turned off all the lights.

Near Laurel Oaks Ln, Crawford, TX 76638
Kevin B.

Kevin B.

COOKTOP KITCHENAID KCED600GBL01 "Arrived on site and replaced cooktop surfaced, took one picture of cooktop surface. Damage is cosmetic, job complete"

Near Falling Oaks Pl, The Hills, TX 78738
Andy  B.

Andy B.

COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site for cooktop burner flame issues. Tested and inspected unit and found failed burner head mis molded from factory. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Catalina Cv, Round Rock, TX 78665
David  Z.

David Z.

DISHWASHER KITCHENAID KDTM504EPA0 Arrived on site to install lower spray arm to resolve leaking from door center. Installed lower spray arm and retested. Ran for 8+ mins in cycle and did not see 1 drip of water. All is working as designed with no water leaks found. Call complete.

Near Park Dr, Austin, TX 78732
Brandon C.

Brandon C.

WASHER MAYTAG MVWC4258W0 "Arrived on site for customer complaint of unit not spinning clothes dry, found unit filled, drained, and spun in diagnostic mode, i calibrated unit, found gearcase needed replacing

Near Spanish Oaks Club Blvd, Austin, TX 78738
Tommy O.

Tommy O.

DISHWASHER WHIRLPOOL KDTM404KPS0 "Arrived onsite for dishwasher not operating after 15 minutes, upon arrival got unit into diagnostics found error code F9E1 no drain, found unit was still capped at disposal removed cap tested unit. Unit tested good. Job Completed."

Near Old Mill Rd, Cedar Park, TX 78613
Tyler  G.

Tyler G.

REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Arrived on site for refrigerator is making a loud sputtering noise. Upon arrival I found that the freezer evaporator fan sound is fine and was functioning as needed as well as the compressor and condenser fan motor. Customer stated that issue with refrigerator sound it only occurred one time since they reported it but that it sounded like a loud motorcycle bad I took temperature the fridge and found that the freezer is at 0.2° and the fresh food was around 36°. Icemaker was full of ice and I attempted to run a test harbors on the icemaker and found it when I did the motorOf the icemaker was what was causing the sound inside the freezer. .; ordrng 1 241798231 (ICEMAKER )

Near W 18th St, Georgetown, TX 78626
David  Z.

David Z.

REFRIGERATOR MAYTAG MSC21C6MFZ00 Arrived on site to install diffuser and filter housing to resolve previous cooling issues. Found the filter housing closes and locks now and is good. Replaced diffuser and retested. All is working as designed. Call complete.

Near Eaneswood Dr, Austin, TX 78746
Jimmy J.

Jimmy J.

WASHER MAYTAG MVW7232HW0 Arrived on site for washer making loud noise or possibly being out of balance. Ran diagnostics and didn’t get any error codes. Had homeowner remove all items from washer to run another diagnostics and operated as designed. Bottom right level leg was not down as far as it should be. Adjusted leg to level out machine. Explained to customer that they will need to move items around if the noise comes back in order to even out the load and prevent drum from making noises. Job complete.

Near Isabella Ln, Round Rock, TX 78665
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived onsite for a refrigerator with the FC not working correctly but the RC seems fine. I found the FC at 0 degrees and the RC at 37 degrees. I found no ice build up on the coils. The unit is working as designed. I set the control to a basic defrost cycle just in case it was a defrost issue that cause the FC to warm up. Call complete.

Near Centennial Loop, Round Rock, TX 78665
Brandon C.

Brandon C.

MICROWAVE JENN-AIR JMC2430DS01 "Arrived on site to replace failed console, found new console was not the correct part, ordering console. ; ordrng 1 W11229663 (panl-cntrl)"

Near Cades Spirit Bend, Austin, TX 78738
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW8620HC2 Rived on site and found customer is experiencing start button not responding issue is very intermittent. If washer is powered off and then powered on again start button is responsive. Will replace control panel to see if this makes any difference. Same issue has been reported to tech line with dryer. 7728912211; ordrng 1 W11327395 (CONTROL PANEL )

Near Yaupon Holly Ln, Austin, TX 78738
Matthew  Z.

Matthew Z.

DISHWASHER FRIGIDAIRE FDB520RHS2 "Arrived onsite for dishwasher making loud noise during wash cycle. Tested unit and was apparent that the motor was going out. Also noticed that when draining the, the drain motor was rough and was sputtering. Replaced both pump and motor. Tested unit and unit is functioning properly. No leaks present at this time. Job complete."

Near Wheless Ln, Austin, TX 78723
Jimmy J.

Jimmy J.

DRYER WHIRLPOOL WED5620HW1 Arrived on site for damaged right side panel. Removed damaged panel and installed new panel. Job complete.

Near N Mays St, Round Rock, TX 78665
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED5620HW1 Arrived on site for a dryer that steaming up the user interface and is not allowing the unit to power up or turn off. Inspected unit and work area. Attempted to turn unit on and unit would not turn on. Checked connections and all connections were secure. Found main control sending voltage to the user interface and user interface not turning on. Ordering consul and office will need to contact customer about reschedule date due to out of stock parts. All other testing will have to be done on the next trip due to not being able to power the unit on and test the unit.; ordrng 1 W11378949 (CONSOLE )

Near W Wall St, Hewitt, TX 76643
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site to replace auger motor and shaft, after replacing, unit tested good."

Near Broken Bow Trail, Austin, TX 78734
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB835DW3 Arrived on site for a washer that won’t power on. Inspected unit and work area. Plugging it in and unit would not turn on. Tested voltage to the control and found 120 V. Tested voltage going to the user interface and found 5 V DC.

Near Southern View, Lorena, TX 76655
James C.

James C.

WASHER MAYTAG MHW5630HC0 Arrived on site and installed new dispenser. Tested operation and found unit working properly. Job complete

Near Stone Mountain Dr, Marble Falls, TX 78654
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to install previously diagnosed controls and RC evaporator fan with harness. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Pioneer Passage, Bastrop, TX 78602
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to replace previously ordered parts for refrigerator. Replaced ice chute, seal, and separator. Tested unit and found issue with defrost wiring not fully connected. Connected heater wiring properly. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed."

Near McFarland St, Georgetown, TX 78628
Clif L.

Clif L.

WASHER WHIRLPOOL MVWB765FW0 Arrived on site to diagnose a washer that is not responding to controls. Tested unit and found failed user interface assembly. Replaced user interface and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Strada Dr, Round Rock, TX 78665
Al R.

Al R.

DISHWASHER JENN-AIR JDTSS247HS0 "Called Whirlpool Techline and spoke with JOEL SR#7728911987F5-E1 door latch switch stuck open/ closed Warped tub , leveling, latch strikeAttempted to pull the unit from underneath the customers cabinet and unit wouldn’t come out for me to change out the main harness.Found the cabinet swollen so much the unit will need 2 technicians to free from the cabinet.Marked parts will use on return service call.Ordering 2techs and 2 hours.Unit will need to be uninstalled, main harness replaced.; ordrng 1 CNOTE (2 TECHNICIANS 2 HOURS ) and 1 CNOTE (AUTHORIZATION 2 TECHNICIANS ) and 1 CNOTE (2 HOURS.)"

Near Alexander St, Killeen, TX 76541
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site for no ice. Ran diagnostics found water leaking from reservoir pan,crack where pump connects,continued diagnostics during drainage pump reset unit. Diagnosed unit will need external drain pump and water pan.

Near Eider Cove, Austin, TX 78738
Tyler  G.

Tyler G.

RANGE WHIRLPOOL WFE525S0JS0 Arrived on site for range that would not heal properly.Upon arrival I ran a diagnostic check but could not find any error codes that indicated any sort of hardware or software failure. After testing voltage from the outlet to the main control as well as to both elements I was able to verify that it was a solid 240 V being supplied to where it needed to be supplied to but when I ran a heating test on the oven I found that after five minutes the oven would get to 140° and then it would act like it was staying on but with no longer heat as if the pre-heat cycle had finished early at this point I had tested the oven since her prior to heating it and found it owned out right at 1.13 which is a safe range but as soon as a plate he was applied to it the om readings would bounce sporadically all over the place indicating that there’s a short inside. I was able to replace a sensor and retest the unit and I was able to show the customer visually using my own thermost

Near N Mays St, Georgetown, TX 78626
Andrew  H.

Andrew H.

DISHWASHER WHIRLPOOL KDPM604KPS0 Arrived on site to test unit for not receiving water. Tested unit found error code f7e1 and verified motor is seized and just humming. Unit is receiving water and draining properly. Needing pump and motor to complete.; ordrng 1 W11416362 (PUMP AND MOTOR)

Near Gable St, Kyle, TX 78640
Jacob S.

Jacob S.

DRYER WHIRLPOOL WHD862CHC1 Arrived onsite for unit having a shirt stuck in the vent fan. Looked at unit saw shirt stuck inside vent fan. Removed shirt. Took pic of shirt. Put in new screen. Tested unit. Unit test good. No issues at this time. Job complete

Near S Congress Ave, Austin, TX 78704
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL SCS3017RS05 "Arrived on site for customer complaint of flames not working, found multiple issues, found broken orifice holders, found failed burner valve, faulty regulator, and broken/missing screws.

Near Rivulet Ln, Lakeway, TX 78738
Lou S.

Lou S.

DISHWASHER WHIRLPOOL KDTM604KPS0 "Arrived on site to inspect dishwasher noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and when the motor began to circulate the water through the unit, it began to making a suction noise that the customer identified as the noise they were hearing. I advised that it’s a normal noise with this unit. Unit finished with testing and displayed no error codes at the end of testing. Customer advised that the noise occurs for a short period of time then goes away and the unit becomes very quiet. No water leaks observed during service, job completed."

Near Buffalo Gap, Leander, TX 78641
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL MVWB835DW5 Arrived onsite to replace previously diagnosed parts. Replaced valve and control. Tested unit and unit is functioning properly. No hang ups through cycle. No leaks present at this time. Job complete

Near Stuart Cir, Austin, TX 78721
Al R.

Al R.

DRYER WHIRLPOOL WED5100HW1 Arrived on site and inspected dryer not starting. Checked voltage and got 241/121/120.Jumped the door switch and unit still didn’t work.Disassembled and found the belt was off the motor.I felt the motor and found the silver cap on the motor broke off causing the belt to shred and come off.Removed and replaced the motor and belt.Reassembled and unit tested as designed to customers satisfaction.Job complete

Near Baffin Ln, Belton, TX 76513
Tommy O.

Tommy O.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived onsite for oven clock running fast, also upon arrival customer stated oven was running hot. Due to this I replaced the control and tested unit all tested good, Job Completed."

Near Acero Dr, Austin, TX 78717
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite found dispenser tab not locked in correctly, fixed tab unit tested good."

Near David Duval Ct, Round Rock, TX 78664
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH53521HZ4 "Arrived on site to inspect microwave for not illuminating, upon inspection found the light bulb filament out, replaced lightbulb and tested. No problems found. Complete"

Near Lonesome Creek Trail, New Braunfels, TX 78130
Richard P.

Richard P.

WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer power button not working. Replaced overlay that was ordered and washer tested good. Complete

Near Saddle Blanket Trail, Buda, TX 78610
Al R.

Al R.

DRYER MAYTAG MEDB765FW0 Arrived on site and inspected dryer turning on after cycle finished.Confirmed the complaint and checked to ensure the connections at the control were correct. I advised the customer the newly installed control access that option for drum to spin to rotate the clothes after cycle finishes.This is normal to the units operation.Job complete

Near Ruggles Loop, Temple, TX 76501
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH75021HZ2 Arrived on site and inspected microwave door issues.Confirmed the complaint and found the door was separating and causing the door errors.Removed and replaced it and unit passed the 2 minute water cup test.Customer satisfied.Job complete

Near Vintage Way, Harker Heights, TX 76548
Al R.

Al R.

WASHER WHIRLPOOL MVW7232HW0 Arrived on site and inspected washer not draining.Confirmed the complaint through diagnostics test mode.Removed and replaced the drain pump.Reassembled the unit and unit tested as designed.No leaks detected at time of service.Job complete

Near Hidden Valley Dr, Killeen, TX 76543
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced pump and motor and tested unit. Unit is working as designed. Call complete.

Near Nelson Hill Ln, Crawford, TX 76638
Richard P.

Richard P.

RANGE WHIRLPOOL WEG730H0DS0 Arrived onsite for the range turning off during baking. Ran diagnostics and found error code F8E0 for cooling fan low speed. Fan motor did not turn on during testing. Replaced cooling fan and control and range tested fine. Complete.

Near Ingersoll Ln, Austin, TX 78744
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFF507HPS01 "Arrived on site to inspect refrigerator door damage. Upon further inspection, I found a small dent in the right RC door in the upper right corner. I removed and replaced the door and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Easy Money St, Leander, TX 78641
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onsite for unit making noise from the refrigerator. Tested unit. Found that damper control door was making the noise. Replaced damper control. Tested unit. Unit test good. No issues at this time. Job complete

Near S 1st St, Austin, TX 78704
David S.

David S.

WASHER MAYTAG MVWB835DW4 "Arrived on site to install previous diagnosed part. I swapped in the new console, and powered the unit on. I found the console coming on and showing error code f6e3, UI cannot communicate error. I cleared the error code,And ran a calibration. I put the unit through a diagnostics cycle, and found it operating as designed. Job complete. No water leaks detected."

Near Tudanca St, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for no noise compliant. At time of visit no odd noise,ran diagnostics tested damper and all fans no odd noise present,removed block of ice in bin,ran icemaker,icemaker passed diagnostics changed defrost setting to basic."

Near Hidden Canyon Cove, Austin, TX 78746
Lou S.

Lou S.

DRYER WHIRLPOOL WED4950HW0 "Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and could hear a thumping noise. Disassembled the unit and found the roller axles gunked up. I removed and replaced the dryer repair kit (2 rollers, tension pulley, belt) and cleaned the axles and retested. Unit is operating as designed. I advised the customer of my didnt is and repairs. No lint observed during service, job completed."

Near Candle Ridge Trail, Georgetown, TX 78626
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site and inspected refrigerator noises.Found the evaporator fan motor in the freezer section was extremely noisy.Removed and replaced it and reassembled the unit.Noises are now working as designed.Customer satisfied.Job complete

Near Sandra Sue Dr, Killeen, TX 76542
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site to inspect microwave for scratches on door, upon inspection found the scratches and switched out MW door, no problems found. Complete"

Near FM 672, Lockhart, TX 78644
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to install previous diagnosed part. Removed failed inlet valve and installed new. Tested dispenser and monitored inlet valve. Performed diagnostics mode and harvest ice maker cycle, ice dropped. Ran fill cycle and observed inlet valve. All tested good, no water leaks detected."

Near Fox Home Ln, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=8 degrees. I found the ice bin empty. Checked the ice maker and it had ice in the tray. Using my j7 per wire, I tested from points T-H and the IM harvested and dispensed water into the tray. Once it was done with harvesting, I cycled the power to the unit to reset the controls. No water leaks observed during service, job completed."

Near Earl Keen St, Andice, TX 78628
Noah D.

Noah D.

DRYER WHIRLPOOL WGD5600SQ0 "Arrived on site to inspect dryer for not heating, upon inspection found the dryer heat turned on and ignited when operating, found the air vents clogged, instructed customer to clear vents. Complete"

Near Witter Rd, Lockhart, TX 78644
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFE320M0ES2 Arrived onsite to replace control. Replaced control. Tested unit. Unit test good. No issues at this time. Job complete

Near Bastrop Hwy, Austin, TX 78741
Tyler  G.

Tyler G.

REFRIGERATOR FRIGIDAIRE FFHS2311PF5 Arrived on site to install previously diagnosed freezer door gasket. After installing the gasket and shaping it to the unit I was able to test the functionality and found that there’s no longer any air gaps coming into the door and unit is not working as designed call complete

Near Reeds Lake Rd, Rogers, TX 76569
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site and found system has full charge. Recovered refrigerant and installed new compressor, drier and stub. Vacuumed system and charged with 5.25oz 134a and tested operation. Unit tests good. Job complete"

Near Little George Dr, Leander, TX 78641
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite to replace left side door. Replaced door. Tested unit. No leaks at this time. Job complete

Near Cordoba Dr, Austin, TX 78724
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not advancing cycle. Found original complaint is that not able to select different cycle. Inspected unit and work area. Found unit had started a normal cycle and was not canceled out. Performed diagnostics mode, no error codes. Monitored test cycle and checked for hot temperatures at end of cycle. All tested good, no water leaks detected."

Near Comal Ln, Georgetown, TX 78633
Jonathan M.

Jonathan M.

WASHER AMANA NTW4516FW3

Near N Valley Mills Dr, Waco, TX 76710
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WFE505W0HB2

Near N Valley Mills Dr, Waco, TX 76710
Kayman B.

Kayman B.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for refrigerator with intermittent power failure. Upon inspection I found the unit operating as designed. I tested functions through diagnostics and all passed with no power failure. I inspected the evaporator covers and they were both clear of ice or frost. I noticed the freezer module was out. I replaced the freezer module with (W10695459) from my truck stock and restored light to the FC. I accessed the HV control in the back of the unit and noticed it smelled slightly hot I replaced the HV control but the power outage reported may have been due to freezer module knocking out the RC lights creating what would seem like a power failure. The unit is working as designed at this time. In the event of call back please send senior tech. Job complete.

Near Northern Harrier Ct, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRB322DMBM00

Near N Ridge St, Lampasas, TX 76550
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for unit still making noise . Found leveling feet were up . Dropped the feet and leveled unit , noise went away . No water leaks detected at time of service. Job complete"

Near Kellies Farm Ln, Austin, TX 78727
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0HS02 "Arrived on site to inspect wall oven/microwave combo microwave door not closing and the light remains on. Upon further inspection, I found that the interior light remains on when the MW door is closed. Even when “slamming” the door, the light will stay on. If I push on the door once it’s closed, the light will turn off. I am ordering the door hinges and CNOTE-LSO PER CUSTOMER REQUEST Also, please schedule with ticket #269992.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST) and 2 W10874474 (hinge-door)s"

Near Cascata Way, Liberty Hill, TX 78642
Andrew  H.

Andrew H.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to replace pump and motor from previous diagnosis. Replaced pump and motor, tested unit, unit works good. No leaks detected. Job complete."

Near Mossycup Dr, San Marcos, TX 78666
Brandon C.

Brandon C.

COOKTOP KITCHENAID KCGC506JSS00 "Arrived on site for customer complaint of front left burner sparking while in use and simmer not working, found simmer orifice clogged, I cleaned orifice, unit tested good."

Near Mont Blanc Dr, Austin, TX 78738
Al R.

Al R.

FREEZER GE FUF17DLRCWW "On arrival to upright freezer, I found 120 VAC with correct polarity to the control, compressor was not running , high temp alarm going off, tested drive voltage to the compressor at CN 1 red to white was 120 VAC, no amp draw/ confirmed calling for cool/ ohmed out the overload found overload OL/ ohmed out the compressor start to run 195 OHMs and rising/ common to run .4 ohms/ needs sealed system work / unit is R600 unit has Lokrings.Ordering research for needed parts.Office to reschedule the appointment for soonest appointment availability.Needs more work ; ordrng 1 CNOTE (LOCK RING TECH ) and 1 RESEARCH (LOCK RING SEALED SYSTEM )"

Near County Rd 3377, Kempner, TX 76539
David  Z.

David Z.

WASHER WHIRLPOOL WFW9200SQ02 "Arrived on site to diagnose dryer that was not draining around bellow and also throwing error. Found errors F20, F32, which are both for pressure switch related issues. Replaced pressure switch and cleaned out tub drain holes. Retested and unit is draining and no further errors.

Near Queensbury Cove, Austin, TX 78726
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KODE300ESS04 "Arrived on site for unit intermittently powering off and on. Inspected unit and work area. Performed diagnostics mode and checked fault codes, no stored faults. Removed unit and found power cord hardwired to plug and outlet is upside down causing plug to fall down. Inserted power cord and added duck tape to help keep power cord in place. Installed unit and tested operation. All tested good."

Near Palo Blanco Creek Ln, Georgetown, TX 78633
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED8000BW0 Arrived onsite for unit not having power. Tested unit. Found that no power was getting to the unit. Looked at breaker. Customer flipped the breaker. Unit was working. Tested unit. Unit test good. No issues at this time.

Near Twin Estates Dr, Kyle, TX 78640
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site for Left door will not close tightly. Ice maker works, but no water goes to dispenser in the door. Ran diagnostics and all performed s designed. Left door just wouldn’t shut properly. Found top hinge was not tightened all the way. Tightened three screws and door shut as designed. Water dispensing properly. No leaks detected. Job completed."

Near Nightjar View Terrace, Pflugerville, TX 78660
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Arrived on site for sealed system repair. I gained access to the dryer and compressor, I installed a new UV dryer, and access valve in the compressor. I removed the restricted evaporator, and found the new evaporator has the wrong ends. I am ordering a new evaporator with copper fittings. ; ordrng 1 W10836706 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)"

Near Pfluger Farm Ln, Pflugerville, TX 78660
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for a refrigerator with the FC not cooling. I found the FC coil frosted over and the fan hitting the frost causing the noise the customer was hearing. I tested all the thermistors and they checked good. I ran service test 38 and the three way valve went to home position then after a few seconds returned to the RC position and the compressor came back on. The unit would not go into defrost. I changed the UI and the main control together and ran test 38 again. The unit went into defrost and was working as designed. I explained to the customer that if the unit started making noise again after a short period of time it might be better if they defrost the unit themselves. Call complete.

Near Raging River Rd, Cedar Park, TX 78613
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on site for no cool fridge . Found compressor running and extremely hot . Found ball of ice forming around welds on evap and no frost pattern on coils . Will need new compressor ,evap , UI drier , service port. No water leaks detected at time of service. Job complete .

Near Richard Carlton Blvd, Austin, TX 78727
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for no heat dishwasher . Found heater cracked , ran diagnostics and didn’t heat up. Replaced heater. Reran diagnostics wash , unit is now heating up . Job complete ."

Near Harvest Time Dr, Austin, TX 78754
Noah D.

Noah D.

WASHER MAYTAG MHW5500FW1 "Arrived on site to inspect washer for not operating, upon inspection found the front panel not responding, replaced control panel All functions returned. Job complete"

Near Campobella Ln, Kingsbury, TX 78638
Lou S.

Lou S.

RANGE WHIRLPOOL WFG114SVB0 "Arrived on site to inspect range oven not working. Upon further inspection, I removed the bottom panel and tested on bake at 350 and the ignitor never came on. I tested the oven light at the control and it came on. I removed and replaced the ignitor and tested. Unit is operating as designed. No gas leaks detected during service, job completed.

Near Ranchero Rd, Leander, TX 78641
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 on site to repair the refrigerator that need a new facia thermistor heater assembly as well as water inlet valve upon arrival for the unit I found that the facia simply needed was not the correct part that was sent to us. I contacted and spoke with SR in office and she was able to verify and order the correct part number that has been updated since our prior visit. office to reschedule once part is available.Part re-ordered already by SR WPW10553630 ; ordrng 1 WPW10553630 (escutcheon)

Near Fallen Leaf Ln, Temple, TX 76502
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good job complete. No leaks present at this time.

Near Noddy Rd, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for defrost issue in fresh food. Replaced defective thermistor,secured thermistor to correct location on suction line using foil tape and a zip tie,per service pointer W11092686F replaced drip pan,secured evaporator to liner housing using clamps and zip ties,secured back cover with 4 screws,ran diagnostics changed defrost setting to basic. AUTHO KS9IF00FPL1AUTHO for service pointer S16360; used 2 2185788 (CLAMPS) from stock"

Near Via Cordova Ct, Austin, TX 78732
Andrew  H.

Andrew H.

REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived on site for unit not dispensing water. Found bad valve. Replaced valve, tested unit, unit works good. No leaks detected.

Near Stoneledge Pass, Blanco, TX 78606
Matthew  Z.

Matthew Z.

RANGE IKEA IES790GS0 "Arrived onsite to replace previously diagnosed parts. Replaced main wire harness, test all top burners, tested oven elements and all keys on keypad- all good. Job complete"

Near Anderson Rd, Manor, TX 78653
Tyler  G.

Tyler G.

DRYER MAYTAG MEDC215EW1 Arrived on site for dryer that was not turning on or getting any power. Upon further inspection of the unit I found that the unit had a damaged neutral wire going from the terminal block the timer. I was able to cut off the damage portion of the wiring and crimp on a new wire fitting for the wire to attach back to the terminal block away needed to at this point I also was able to verify that the outlet was receiving 240 V but due to the issue with the wiring had tripped the breaker upon my arrival and I informed the customer that if an issue like this would happen again she might consider getting an electrician out to just verify that the breaker isn’t because of why this happened. I did also disassemble the unit and verify that the heating element as well as the thermal fuses and airflow fuses on the back of the unit were all functioning As designed. I then ran a quick diagnostic cycle on the unit to ensure that it was heating and fluctuating around the tempera

Near Scott Blvd, Temple, TX 76504
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JB36NXFXLW04 "Arrived on site for no ice. Removed freezer door and drawers ran multiple test diagnosed icemaker not running through a forced harvest,replaced icemaker,ran reset icemaker ran through a cycle and filled with water reassembled unit.

Near Ridgewood Rd, Austin, TX 78746
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install previously diagnosed and ordered parts. Due to the microwave light not turning off when closing the door, I removed and replaced the inner door panel and both hinges and tested. Unit is operating as designed. Job completed. Recommended that the customer connect the unit to WiFi."

Near Cypress Springs Way, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE FFBD2412SS0A Arrived on site to replaced liner and gasket and spray arm. Replaced all parts test unit and unit test good job complete no leaks present at this time.

Near N Bluff Dr, Austin, TX 78745
Paul R.

Paul R.

RANGE AMANA AGR5330BAS3 Arrived onsite for a range to replace the previous diagnosed parts. I replaced the oven bottom. Call complete. Use authorization ASEYMSEAPL1.

Near Catania Loop, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived on site for door issues. Found crease marks on stainless steel freezer door. ,ordering a new freezer door; ordrng 1 W11390104 (FREEZER DOOR)"

Near Limestone Spring Cove, , TX 78738
Al R.

Al R.

DRYER MAYTAG MEDB835DW4 Arrived on site and inspected unusual noises from dryer.Moved the unit around the tile floor and noises went away.Customer satisfied.Job complete

Near W Iowa Dr, Harker Heights, TX 76548
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for unit over frosting in unit. Looked at unit. Saw that door is not sealing correctly. Need new door seal for the freezer and 2 slide rails.

Near W 5th St, Austin, TX 78703
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDT710PAHZ0 Arrived onsite for dishwasher tripping breakers. Upon inspection I found the breaker tripped. I reset the breaker and tested the unit through diagnostics. All functions passed. I tested the amp draw on the heating element during heat and got a reading of 8 amps at heater start which within factory standard range for correctly functioning heater. No repair needed at this time. The unit is working as designed at this time and no leaks were detected during time of service.

Near Cibolo Trace, Austin, TX 78717
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4850XQ0 Arrived on site and inspected dryer and found timer has failed. After replacing timer dryer is not heating properly. Used airflow meter and found airflow is restricted. Recommended to customer that vent to the exterior be cleaned by a service to prevent further failures on dryer.

Near W William Cannon Dr, Austin, TX 78749
James C.

James C.

DISHWASHER WHIRLPOOL GU2455XTSS0 "Arrived on site and installed new console, vent and seal. Ran diagnostics and found unit working properly. Job complete"

Near Blue Jay Ct, Georgetown, TX 78628
David  Z.

David Z.

OVEN WHIRLPOOL KSGG700ESS0 "Arrived on site to diagnose door with damaged trim. On arrival found the vent trim piece had coating peeled off. Found panels damaged in boxes and unusable. Ordering 2 new trim pieces.; ordrng 2 W11025120 (trim-vent)s"

Near Grover Ave, Austin, TX 78757
Clif L.

Clif L.

OVEN WHIRLPOOL WFG525S0JS0 Arrived on site to diagnose a range with a knob that will not stay on burner valve. Found knob cracked. Replaced knob and tested unit. Found all is functioning properly at this time.

Near Gidran Trail, Georgetown, TX 78626
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KBFN502EPA02 "Arrived on site and inspected refrigerator and found icemaker harness is not properly seated in icemaker. After resetting it found icemaker is also off and after turning it on cycled it and it dispensed the ice in the tray and filled with water. Icemaker is now operating normally, job complete"

Near Camillia Blossom Ln, Austin, TX 78748
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on site to install slides to resolve air leak / frost issue. Installed both slides and retested. Door now closes smoothly and is working as designed. Call complete.

Near Albata Ave, Austin, TX 78757
Noah D.

Noah D.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to inspect washer for not spinning correctly. Upon inspection found the gearcase leaking oil, the motor scraping and the basket loose. Will need upper screw for basket, ordering splutch assembly and motor. Office to reschedule ; ordrng 1 W10625252 (SCREW) and 1 W10721967 (SPLUTCH) and 1 W10721967 (DRIVE)"

Near E Crockett St, Luling, TX 78648
Jimmy J.

Jimmy J.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for Dishwasher not fully drying dishes, water pooling on top of dishes and on door. Noticed no rinse aid in the dispenser. Ran diagnostics to ensure there were no error codes. None found, operating as designed. Homeowner and I went through the details of rinse aid to avoid the amount of water gathering inside the dishwasher. Left rinse aid dial on three due to no water softener in home."

Near Danablu Dr, Hutto, TX 78634
Brandon C.

Brandon C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of loud noise, found noise coming from belt being frayed and gearcase leaking oil. Ordering belt, gearcase, motor, cam, washplate, hub nut. ; ordrng 1 W11239857 (BELT)"

Near Indianwood Dr, Austin, TX 78738
David S.

David S.

REFRIGERATOR WHIRLPOOL ET9FTTXLQ10 "Arrived on site for freezer ice it over. I inspected the unit and work area. I found the model serial number different I contacted AHS claim to verify the unit is cover, I got the go ahead. I found ice blocking the air vents in the fridge and the freezer frosted over., I inspected the gaskets and found them in good order. I gained access to the control and jumped the defrost heater. I found it not coming on. I found no voltage to the bimetal. I found the heater was good continuity. I am ordering the control and bimetal just in case. I cleared out the ice and the fridge started cooling again.; ordrng 1 WP2304099 (cntrl-elec) and 1 WP4387503 (bimetl-def)"

Near Tom Kite Dr, Round Rock, TX 78664
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site to inspect fridge for making clumps of ice, per last tech installed Icemaker and tested for any problems, all functions returned. Complete"

Near Maple St, Lockhart, TX 78644
Lou S.

Lou S.

RANGE WHIRLPOOL WFG550S0HZ2 "Arrived on site to drop off knob for range. Upon arrival, I found the range missing one knob to the cooktop burners. I installed the knob and is operating as designed. No gas leaks detected during service, job completed."

Near Filifera Ct, , TX 78642
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site for no cool. Removed evaporator cover,no frost found oil on suction and cap tube. Removed evaporator during installation of new evaporator found cap tube broken in lineR

Near Flathead Dr, Dripping Springs, TX 78620
David S.

David S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to possibly install previous diagnosed part. I gained access to the control and tested power to the control. I found no power. I found the power turned off at the switch. I turned the power on and retested voltage, voltage is good. I put the unit into diagnostics and ran a diagnostics cycle. The unit operated as designed. Job complete. No water leaks detected."

Near New Cove, Round Rock, TX 78664
Lou S.

Lou S.

OVEN WHIRLPOOL WOC54EC0AS03 "Arrived on site to install previously diagnosed and ordered parts. Due to the main control and console failures, I removed and replaced both and tested. Bake element is getting voltage now and operating as designed and the console is responding to the pressed keys. I did find that the door latch assembly has failed and will need to be replaced.

Near Bovina Dr, Leander, TX 78641
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED87HEDW1 "Arrived on site for customer complaint of unit not heating, found failed element, I replaced element, unit tested good."

Near Woods Loop, Driftwood, TX 78619
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site and tested operation. Found unit not cooling and compressor is not running. Ran diagnostics and found compressor will not start but all fans are operating. Tested voltages and found Orion board not outputting voltage to compressor. Compressor motor has locked up due to outage and is causing system failure warranty does not cover repair due to power outage has caused failure.; ordrng 1 CNOTE (2 HR SS ) and 1 TOOL (OIL LESS GAUGES ) and 1 W11025999 (compressor)

Near Star Thistle Trail, Georgetown, TX 78628
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL KDTM354DSS4 "Arrived on site for customer complaint of dishwasher leaking, found leak coming from sump, I replaced sump, unit tested good.

Near Carlsbad Dr, Austin, TX 78738
Andrew  H.

Andrew H.

REFRIGERATOR MAYTAG MSS25C4MGZ03 "Arrived on site to test unit for not making ice. Found frost build up on ice container(took picture) and ice clumping together. Used flash light and found light shinning through door that open and closes when calling for ice. Needing a parts research for that door that opens and closes when calling for ice, it’s not sealing allowing air to come in and freeze ice together and ice bin to freeze. ; saved tckt"

Near Cox Rd, Blanco, TX 78606
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived onsite for dishwasher tripping breaker. Upon inspection I found the unit powered off with no power going to. I asked the resident to flip breaker on and when he did it would trip the breaker immediately. I unplugged the units heater in attempt to narrow down the issue but it would still trip the breaker right away. I plugged the unit into the disposal and was able to successfully put it into diagnostics with all tests passing. I advised that the problem is with the breaker or circuit for the dishwasher. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.

Near Tanager Pass, Leander, TX 78641
David  Z.

David Z.

DRYER WHIRLPOOL WED7500GC0 Arrived on site to install control and console to resolve F6E1 code and unresponsive console. Replaced console insert and control. Retested and unit is working as designed. No errors present and unit is heating. Call complete.

Near Alazan Cove, Round Rock, TX 78664
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB8959AWW5 Arrived on site to test unit for bottom rack wheels falling off. Test unit and found left wheels broken. Replaced wheels test unit and unit test good job complete.

Near Longspur Dr, Buda, TX 78610
Andrew  H.

Andrew H.

WASHER WHIRLPOOL WFW5620HW0 1#- Arrived on site to test unit for error code F6E3. Verified power filter was receiving proper voltage on the inlet and outlet connections. ACU is needed to repair unit. Requesting parts research for proper ACU.

Near Springtown Way, San Marcos, TX 78666
David S.

David S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for fridge no cooling properly. I spoke to the customer about the fridge and found out it will intermittently not go below 10 degrees. It takes about a week to get back down. I put the unit into diagnostics and activated the fans, tested the thermistors all checked good. I tried to force the unit through defrost, and it wouldn’t go through, the fans, compressor, and 3 way valve would activate one after another in a cycle. I gained access to the main control and inspected for any damage. I found no obvious damage. I power cycled the unit and forced a defrost. The unit went through defrost just fine. Unit is operating as designed now. I explained to the customer that the unit may just needed to be power cycled.

Near Kirkhill St, Hutto, TX 78634
Andrew  H.

Andrew H.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to test unit for hood lamp not working. Tested voltage to housing, voltage was good at 120. Replaced burnt/melted lamp housing. Still no light. Found when I installed bulb voltage to housing was not present. Replace electric control, tested unit, unit works good. Advised customer when cooking to run vent hood fan. Job complete."

Near Bosque Dr, San Marcos, TX 78666
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to replace glass door. Replaced glass door test unit and unit test good job complete.

Near Montopolis Dr, Austin, TX 78741
Noah D.

Noah D.

OVEN WHIRLPOOL WFE320M0EW "Arrived on site to inspect oven for not illuminating light, replaced socket and found no change, ordering control and harness due to intermittent issue. Office to reschedule ; ordrng 1 W10349707 (HARNESS) and 1 W10834015 (CONTROL )"

Near FM713, Lockhart, TX 78644
Richard P.

Richard P.

RANGE KITCHENAID KSDB900ESS1 Arrived onsite for the control panel with a dent and bezels not sticking. Replaced control panel and 5 bezels and oven tested good.

Near Westover Rd, Austin, TX 78703
Lou S.

Lou S.

ICE MACHINE KITCHENAID KUIS15NRTB1 "Arrived on site to install previously diagnosed and ordered part. Due to the recirculating pump harness being badly corroded and non-functional, I removed and replaced the harness and tested. Unit is operating as designed. No water leaks observed during service, job completed.

Near Quarry Park Cove, Liberty Hill, TX 78642
Kevin B.

Kevin B.

ICE MACHINE KITCHENAID KUIC18PNXS2 "Arrived on site and inspected icemaker and found no incoming water. After replacing water valve it is now cycling over evaporator plate and confirmed evaporator plate is getting cold and cutting grid is warm to the touch.

Near Talbot Ln, Austin, TX 78746
Brandon C.

Brandon C.

ICE MACHINE JENN-AIR JBL2088HES "Arrived on site for customer complaint of unit leaking, found leak coming from ice maker fill tube, ordering fill tube. ; ordrng 1 W11176463 (FILL TUBE )"

Near Fontaine Ct, Austin, TX 78734
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to inspect dishwasher tripping the breaker. Upon further inspection, I found the unit on a GFCI breaker. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed and did not trip the breaker. Tested one more time in diagnostics and it continued to operate as designed.

Near Gabriel Vista E, Georgetown, TX 78633
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to install previously diagnosed and ordered parts. Due to the hinge friction pads missing, I installed pads on both hinges and tested. Unit is operating as designed. I found the toeplate is missing the retainers. I am ordering the retainers (3) and CNOTE-LSO PER CUSTOMER REQUEST. Please schedule with ticket #272258.; ordrng 3 WPW10503548 (retainer)s"

Near Cascata Way, Liberty Hill, TX 78642
Matthew  Z.

Matthew Z.

DISHWASHER AMANA ADB1400AGB1 "Arrived onsite for dishwasher not washing. After inspection found that the dishwasher does wash, and completes the cycle. It is having intermittent pauses.

Near Canaan Matthew Dr, Austin, TX 78725
James C.

James C.

WASHER FRIGIDAIRE FAFW3801LW3 Arrived on site and inspected unit for leaks. Found unit leaking from bellow and dispenser drawer. Found handle for dispenser drawer has failed and will not stay attached. Also found bellow has torn causing leak. Unit will need bellow and drawer handle to repair. Office to schedule return services ; ordrng 1 137314510 (frame)

Near Amber Ln, Jarrell, TX 76537
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL GSF26C5EXW02 Arrived on site to diagnose a refrigerator that is not producing ice. Tested and found icemaker fill line frozen over. Bob fill line and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Casa Verde Dr, Georgetown, TX 78633
Lou S.

Lou S.

DRYER KENMORE 110.666525 "Arrived on site to inspect dryer getting too hot. Upon further inspection, I tested the unit temps with my multimeter & thermal lead and found the unit getting to 171 degrees in the delicate selection. Customer advised that they felt it was too hot in the delicate selection. The low temp was 116 degrees. I inspected the element and it was new and ohmed out good. I tested the thermal cutoffs and all were good as was the fuse.

Near Garden Villa Dr, Georgetown, TX 78628
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT710PAYM3 "Arrived on site to diagnose dishwasher making loud noises and sometimes soap dispenser does not open. Performed diagnostic. Ran cycle and could hear a loud humming sound coming from inlet valve, and slow water fill with error F6E2. When unit switched to wash it was making loud noise coming from wash motor from lack of water. Dispenser did open during diagnostic cycle. Replaced valve and Retested. Unit is now operating correctly, and no sound coming from inlet valve. Wash motor sounds good now with proper water level found.

Near Valburn Dr, Austin, TX 78731
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to diagnose a oven that is not responding to commands. Found outer buttons of touch screen not functioning properly. Performed hard reset on unit and tested controls. Found all is functioning properly at this time.

Near Haynes Dr, Round Rock, TX 78665
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL KDFE104DSS4

Near Champion Dr, Lakeway, TX 78734
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL GX5FHTXVB00 "Arrived on site to install previously diagnosed and ordered parts. Due to the filter head failure and the start device failure, I removed and both and tested. The unit began to cool and when dispensing water, the filter head no longer made the hammering noise. While replacing the filter head, I found the filter plate was broken. I am ordering the plate and office to schedule return service due to part being OOS. No water leaks observed during service.; ordrng 1 WP67001668 (plate- fil)"

Near Angelique Ct, Leander, TX 78641
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site and replaced damaged control panel, job complete"

Near Jackson Ave, Austin, TX 78731
Brandon C.

Brandon C.

DRYER WHIRLPOOL CGM2745FQ0 "Arrived on site for customer complaint of dryer not working, found flame would not stay on, ordering parts. ;

Near Dripping Springs, TX
Jimmy J.

Jimmy J.

MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site for damaged panel. Replaced damaged panel with new panel. Set clock and informed builder job is completed.

Near Mangold Dr, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR IKEA IX7DDEXDSM01 "Arrived on site for loud noise and no cool. Evaporator fan hitting ice,removed cover,bimetal incased in ice,ran diagnostics bimetal reading open. Replaced fan assembly and changed bimetal to a 60° bimetal,replaced ui control ; used 1 WP2182381 (BIMETAL), and 1 WPW10514110 (MOTOR EVAP) from stock"

Near Skyline Dr, West Lake Hills, TX 78746
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived onsite for a refrigerator to replace the previous diagnosed parts. After pulling the unit out I checked the voltage from P10-1 to P10-2 and had 29VDC which means the control is good. I checked voltage at the ice box lights, triple light, and FC light and had no voltage. I tested voltage from the tan/red #5 wire going to the ice box lights to the FC light and had 0VDC. I called techline and spoke with Austin SR# 7728903329. Austin agreed by the checks that were made there is a broken circuit in the harness

Near Cordillera Dr, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived on site for defective icemaker and main control. Replaced icemaker and main control,rna diagnostics icemaker passed harvest,ran fill test passed."

Near Arbor Downs Rd, Austin, TX 78748
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for refrigerator not cooling. Upon arrival, the unit was unplugged by the customer. When I plugged the unit in the compressor would not turn over it would humm, click and cutoff (repeating that cycle). Evaporator and condenser fan were running. I turned cooling off for a few minutes then turned back on the compressor began to humm again. I noticed that the discharge end was getting very hot, showing signs of low side leaking. Will need to send sealed system technician, 2 hr. Compressor is oil less ANT compressor. Need to order compressor, both evaporators, access valve and dryer(ordering uv and non uv just in case). Also need AUTHO.; ordrng 1 OILLESSGAUGES and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10843121 (filter dryer) and 1 W10865322 (evaporator) and 1 W10903340 (compressor) and 1 W11035643 (evaporator) and 1 WPW10143759 (dryer)"

Near W Koenig Ln, Austin, TX 78756
David  Z.

David Z.

FREEZER WHIRLPOOL WZF79R20DW03 "Arrived on site for freezer showing over temp and thawing out food. Checked unit and found evap frosted over. Found thermistor out of range as well. Used steamer to remove ice from evaporator and tightened connections for heater, and replaced evap thermistor. Reassembled and reset over temp alarm. Tested heater ams fuse while cover was off and both are testing good. If issue repeats will need to return with control box. All is working as designed at this time. Call complete."

Near Pasadena Dr, Austin, TX 78757
Paul R.

Paul R.

DRYER MAYTAG MGDB835DW3 Arrived onsite for a dryer to replace the previous diagnosed parts. I replaced the moisture sensor harness and tested the dryer. The unit is working as designed. I went over cleaning the sensor bars with the customer because she uses Bounce sheets. Call complete.

Near Jerusalem Dr, Round Rock, TX 78664
Clif L.

Clif L.

OVEN JENN-AIR JJW2830IL01 Arrived on site to replace previously ordered parts for oven. Upon arrival found unit was recently used and oven too hot to service at this time. Office will need to reschedule call.; ordrng 1 OVENTOOHOTTOSERVICE (NEEDS RESCHEDULING)

Near Oak Ridge Dr, Round Rock, TX 78681
Lou S.

Lou S.

WASHER WHIRLPOOL WFW9400SU00 "Arrived on site to inspect washer error code. Upon further inspection, I found the unit showing E20 error code. Placed the unit in diagnostics and tested. The unit began to fill and once it got to test C03 it filled for a long time and eventually the unit shut off and showed the error code again. I inspected the inlet valve and found the valve screens with debris inside them. I removed and replaced the valve and retested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Royal Oak Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KGCU467VSS01 Arrived on site to test unit for LF and RF burner not igniting and center front burner continue to click when unit is on. Test unit and found bad ignitor and and valves and modules for LF and RF burners. Found bad ignitor on center burner. Ordernew new valves and orifice holders and new modules office to reschedule will need 2 hours. ; ordrng 1 2HOURS (2 HOURS ) and 1 NEEDSAUTHO (NEEDS AUTHO) and 2 WPW10116108 (MODULE SPARK )s and 2 WPW10364555 (LF /RF ORIFICE HOLDERS)s and 1 WPW10364556 (CENTER FRONT ORIFICE HOLDER) and 2 WPW10371235 (LF/RF VALVES)s and 1 WPW10475147 (SPARK MODULE )

Near Lookout Cliff Pass, Austin, TX 78737
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Arrived on site for dispenser periodic not working . Found fresh food section was getting too cold and freezing water line . Thermistor checked normal .Replaced control . All checked normal . No water leaks detected at time of service. Job complete

Near Winding Shore Ln, Pflugerville, TX 78660
Clif L.

Clif L.

DRYER KENMORE 110.6613241 Arrived on site to diagnose a dryer that is not heating. Tested unit and found failed thermal cut off. Replaced cut off and limit thermostat as they came in a kit. Tested unit and found all is functioning properly at this time.

Near S Great Oaks Dr, Round Rock, TX 78681
Brandon C.

Brandon C.

WASHER WHIRLPOOL MVWB765FW1 "Arrived on site for customer complaint of unit leaking, found slow leak coming from water valve, I showed customer the leak, replaced valve housing, unit tested good.

Near Windy Harbor Dr, Austin, TX 78734
David S.

David S.

RANGE WHIRLPOOL RF362LXTB2 "Arrived on site to install previous diagnosed parts. I removed the door and installed the new trim pieces. I spoke to the customer about the repair. They stated the oven still doesn’t work and that they had an electrician come out and inspect the breaker and out let. I gained access to the back of the unit and tested voltage at the junction. I found no voltage across one of the lines and good voltage in the other, see so quick pic. I wiggles the outlet around and found full voltage on both lines while holding the outlet up. I spoke to the customer about the problem and let them know they need to have that outlet changed o fix the issue. Job complete."

Near Wallin Farms Cove, Hutto, TX 78634
Richard P.

Richard P.

FREEZER WHIRLPOOL WSZ57L18DM00 Arrived onsite for the freezer with frost build up . During inspection found no frost build up inside freezer. Checked temperature and it’s good and no ice build up on evaporator. Freezer is working as designed. Found no issues at this time. Complete

Near Bowie St, Austin, TX 78703
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site for refrigerator not keeping proper temperature. Inspected unit and work area. Found ice buildup on fresh food evaporator. Performed diagnostics mode and tested operation. Will need to replace evaporator fan assembly and thermistor kit with main control and UI. Customer stated that he could not defrost unit. Please allow 2 hours for repair. .; ordrng 1 W10316760 (thermistor KIT) and 1 W10822648 (UI) and 1 W11098695 (FAN ASSEMBLY )

Near Hanging Star Ln, Georgetown, TX 78633
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL KSRP25FSMS01 Arrived on site for refrigerator not cooling. After running a diagnostic test and running steps one through six I was able to verify and find out that the main control inside the fresh food compartment had blown a fuse on the board and it stopped sending power down to the compressor and condenser fan motor

Near Royal St, Salado, TX 76571
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF320PADB3 "Arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. I placed my multimeter on the black wire at the junction box and checked amp draw to the element. The unit operated as designed and the amp draw was 7-9amps at the element. Due to the visible condition of the element, I removed and replaced the element and retested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Remuda Dr, Liberty Hill, TX 78642
David S.

David S.

WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for lid being damaged. I inspected the unit and work area. I found the right side of the lid cracked. I replaced the lid and spoke to the customer about the operation of the unit. I ran the unit through a diagnostics cycle, and it passed. Job complete. No water leaks detected."

Near Oak Vista Dr, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site for range front burner taking to long to ignite . Inspected front right burner and found burner cap warped. Found defective burner head had cause cap failure. Removed burner head and cap, installed new. Performed diagnostics and test all operations. Found all working as designed."

Near Bonnet Blvd, Georgetown, TX 78628