We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Austin, TX 78723
Joe Z
Job Details: 04/01/2025
Arrived on site to install previously ordered parts. Replaced suspension. Test unit by running a drain and spin cycle. Unit is operating as designed. No leaks present. Job complete . Please charged.c on file
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Manor, TX 78653
Leonardo
Job Details: 04/01/2025
"Arrived on-site to replace the left front burner and switch, as ordered by the previous technician. Replaced both parts, turned on all burners to test the unit, and confirmed they are working properly. Job complete."
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Austin, TX 78734
Scott
Job Details: 04/01/2025
Arrived on site for left oven not heating correctly and sometimes just ending cycle . Ran diagnostics got 3-1 error code . Followed service pointer . Replaced small oven sensor probe W10859573. Ran preheat on couple of temps and all checked normal. No gas leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Austin, TX 78757
Leonardo
Job Details: 04/01/2025
Arrived on site to realce tub. Replaced tub test unit for leaks no leaks present job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Lakeway, TX 78734
Matthew
Job Details: 04/01/2025
"Arrived onsite to replace faulty compressor. Replaced compressor, drier and access valve. Pulled vacuum and held. Charged per spec and tested. Unit is now functioning properly. Customer will monitor over 24-48 hrs. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78626
David Z
Job Details: 04/01/2025
Arrived on site to diagnose washer not agitating/ progressing cycles. Tested unit and found entire basket moving when unit agitating. Checked under unit and found old style actuator had pulled the arm out of the splutch. Replaced with updated shifter and tested. Verified unit working as designed. Parts used - W11481722.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Taylor, TX 76574
Lou
Job Details: 04/01/2025
"Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes and tested. Before continuing with testing, I tilted the unit back to inspect the rotor bolt due to it coming loose at the previous service call. I found the rotor bolt secured and tight with no play. I continued with testing and the unit operated as designed with no unusual noises. Customer provided a video of the noise which sounded like the slider not fully engaging with the rotor. I tilted the unit back and gained access to the slider and clutch and found the slider ring slightly worn and beginning to rub on the clutch and no gearcase oil found. I removed and replaced the slider and clutch and calibrated the unit. Retested and unit continues to operate as designed. No water leaks observed during service, job completed. W10734521, W10754448"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Manor, TX 78653
James K
Job Details: 04/01/2025
"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11692161 ice maker. Retest ice maker and inspected water filling. Unit is functioning as designed. No water leaks detected at this time"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Georgetown, TX 78626
David Z
Job Details: 04/01/2025
"Arrived on site to follow up on washer not fully spinning most loads and making noise. I found damaged windings on the stator, and the squeaking was actually the lower panel cover on the control being left open and pressing on the tub. I replaced the stator and ran the unit through diagnostics cycle. Verified unit is spinning at max RPM correctly. Customer had a wet microfiber type blanket which based on the material absorbed a ton of water and could not properly balance out, which based on the material does seem difficult to accomplish by design. This type of item cant balance and clumps, so this will cause cycles to be incomplete. Advised on proper loading. Unit is now working as designed, and verified to be properly spinning with all functions good. Parts used - W11354541."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Round Rock, TX 78665
David Z
Job Details: 04/01/2025
Arriged on site to install new damper to resolve clacking noises when the damper was opening and closing. Installed new damper and tested. Verified proper operation. Repair completed. Parts used - WPW10479155.
We serviced a
WHIRLPOOL WASHER
Model wtw4855hw3
Near Austin, TX 78744
James K
Job Details: 04/01/2025
"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged unit back in and found drain pump running immediately. Attempted to recalibrate and reset board however drain pump continues to run. Proceeded to replace W11607637 control and made sure there are no kinks or restrictions in the pressure hose. Ran diagnostics and passed with no issues . Unit is functioning as designed. No water leaks detected at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS
Near Austin, TX 78744
James K
Job Details: 04/01/2025
"Arrived on site for unit not powering on. Upon arrival, tenant stated the power button will not work sometimes. Powered unit on and immediately came on with no issues. Ran multiple tests and diagnostics and all seems to be working as designed. Customer is satisfied with the diagnosis and will keep monitoring unit. Unit is functioning as designed. No water leaks detected at this time. No parts needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Round Rock, TX 78665
Leonardo
Job Details: 04/01/2025
"Arrived on-site to diagnose a unit not washing. Tested the unit and found it filling with water, but the water was not circulating. Checked voltage to the wash motor and confirmed it was correct. Found a faulty wash motor. Replaced the sump and motor, then tested the unit. The unit is now functioning properly with no leaks. Job complete. Part used: W11613479"
We serviced a
MAYTAG REFRIGERATOR
Model MBF1953YEB0
Near Killeen, TX 76549
Brandon B
Job Details: 04/01/2025
Arrived on-site for unit not cooling. Found bottom of freezer completely frozen and fridge not cooling at all. Customer said that the bottom of the freezer freezes up once a month. Found a service point that this is caused by a drain tube that was supposed to be updated already. I'm ordering the updated drain tube(w10619951) for the return visit. Advised customer to unplug the freezer and leave the door opened at least 24 hours before we come back. No parts used. ; ordrng 1 W10619951 (Drain tube)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Braunfels, TX 78130
Tim M
Job Details: 04/01/2025
"Arrived on site to test unit for no water. Spoke to property manager and he informed us that the tenants just moved in and unit should be in warranty. Provided leasing documents, sent to claims thread, per claims unit is in warranty. Upon arrival customer stated any cycle they select will not put in water. Verified issue, started a diagnostic cycle, unit began to fill but when agitating the basket did not disengage indicating a shift mechanism issue. Replaced splutch (W10721967) and actuator (W11481722). Tested unit, unit is now shifting properly between agitation and spin. Started a regular cycle, cycle began to sense and fill. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW10
Near Killeen, TX 76549
Brandon B
Job Details: 04/01/2025
Arrived on-site for a bad light switch. Found light not working. Installed new light switch (w11445850) and used silicone to keep doors sealed. Light is working and unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near New Braunfels, TX 78130
Tim M
Job Details: 04/01/2025
"Arrived on site to test unit for noise. Spoke to property manager and he stated that the unit should still be in warranty. New construction and new tenants. Leasing documents were provided, sent to claims thread. Per claims unit is still under warranty. Upon arrival customer presented issue, slight vibrational noise coming from the evaporator fan. Gained access to evaporator and found a good frost pattern. Shaft and the evaporator motor is slightly bent causing a vibrational noise. Replaced evaporator motor (WP2315549) and tested unit, noise has subsided and unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Leander, TX 78641
Chris
Job Details: 04/01/2025
Arrived onsite for unit making screeching & squeaking noise upon further inspection ran test cycles found bad gearcase replaced gearcase W11449840 belt W11239857 splutch assembly W10721967 ran test cycles again unit is working as designed no leaks observed during service
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Killeen, TX 76549
Brandon B
Job Details: 04/01/2025
Arrived on-site to replace damaged door. Found dented on the door. Installed new door(w11436604) and took pics of both doors.
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS05
Near Kingsland, TX 78639
Wesley
Job Details: 04/01/2025
Arrived onsite for center burner outstanding do to seized orifice. Was able to remove seized orifice with knipex pliers and complete the conversion without replacing parts. All checks good. Unit is now operating as designed. No signer available.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS05
Near Harker Heights, TX 76548
Brandon B
Job Details: 04/01/2025
Arrived on-site for oven burning food. Found the unit in Celsius mode due to power loss. Changed it to Fahrenheit and heated to 350. Took average and it was a little low so I changed the temp calibration. Heated to 350 again and everything is working as designed. No parts used.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Harker Heights, TX 76548
Brandon B
Job Details: 04/01/2025
Arrived on-site for washer making clicking sounds. I couldn't replicate the noise but found the drain hose assembly in the back of the dryer had a loose screw which might rattle. Balanced the legs. Also found overload error. Advised customer to do smaller loads. Iran washer at high speed spin cycle and everything is working as designed. No parts used.
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Waco, TX 76711
Tyler
Job Details: 04/01/2025
"Arrived on site for range tripping breaker. On arrival confirmed issue and installed w10856603 broil element, w11182108 bake element, and w1169067 control. Allowed unit to heat to 500 and ensured tripping issue was no longer present. Unit works as designed call complete"
We serviced a
MAYTAG DISHWASHER
Model MDB4709AWB2
Near Cedar Park, TX 78613
Andrew R
Job Details: 04/01/2025
Arrived onsite for unit not filling or spraying water. Upon arrival I confirmed unit was not filling. I checked the valve underneath the sink and found it to be in the off position. I turned the valve on and unit is now washing as designed. Unit is now operating as designed. No leaks present. Call complete. No parts installed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ3
Near Leander, TX 78641
Miguel
Job Details: 04/01/2025
Arrived on site for dishwasher making same noise. Confirmed 3rd level spray arm is hitting against the top as it spins. Replaced feeder tube and 3rd level arm. Ran diagnostics test. No errors. Knocking noise gone while testing. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS05
Near Austin, TX 78759
Luis
Job Details: 04/01/2025
"Arrived on site. Found extension rubbing on stop screw,raised door good clearance between extension and screw however right door higher then left side,left side door already raised to max from installers,called tech support per tech support need to replace hinges ordering multiple components to hinge assembly and hinges; ordrng 1 W10337505 (Lower center hinge) and 1 2314023 (Lower bushing) and 1 W11418227 (Extension) and 1 WP2307857 (Extension) and 1 W11673500 (Upper hinge door) and 1 WP2006346 (Washer) and 1 W10273367 (Hinge) and 1 W11673500 (Hinge)"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Waco, TX 76711
Tyler
Job Details: 04/01/2025
"Arrived on site for range tripping breaker. On arrival confirmed issue and installed w10856603 broil element, w11182108 bake element, and w1169067 control. Allowed unit to heat to 500 and ensured tripping issue was no longer present. Unit works as designed no one available to sign call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS10
Near Burnet, TX 78611
Wesley
Job Details: 04/01/2025
Arrived onsite and found unit operating with intermittent noisy condenser vibration. Replicated onsite. Used permagum to dampen strategically. Unit is now operating quietly. 212643
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Nolanville, TX 76559
Brandon B
Job Details: 04/01/2025
"Arrived on-site to install ordered parts for range tripping breaker. Customer said it's tripping the breaker about half the time. I installed control (w11707168), bake element (w11182108) and broil element (w10856603) heated to 500 with the ground disconnected. Reconnected the ground and cycled unit. Everything is working as designed."
We serviced a
KITCHENAID OVEN
Model KOES530PSS00
Near Liberty Hill, TX 78642
Wesley
Job Details: 04/01/2025
Arrived onsite for oven experiencing nuissance tripping symtpoms. Customer confirmed breaker had been replaced at least one time but the oven still had factory smell and smoke indicating a burnoff had never taken place properly. Reset breaker and initiated burnoff/break-in sequence to establish proper communication between the oven and smart afci breaker. Advised customer on possible contingency solutions if the nuissance tripping continues. No parts. All checks good at time of service. Not tripping while onsite. Unit was holding bake at 550f at time of departure.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW1
Near Santa Rita Ranch, TX 78628
Wesley
Job Details: 04/01/2025
Arrived onsite and found unit with glitch. Would not start cyclemor lock for customer. Performed power reset and tested with bedding. Found unit is now operating as designed. Nomparts needed. All base functions operating properly. Verified full spectrum operations no leaking observed at time of service. Advised cuetomer that sometimes a sequencing glitch h develops amd the unit must be power cycled by unplugging for 30 seconds. No parts.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Austin, TX 78729
Justin
Job Details: 04/01/2025
Arrived on site to repair previously diagnosed issue. Diverter had broken off spray arm. Made repair and tested unit is now functioning properly and as designed to. No leaks present at this time job completed. Parts used w11679656 and w11579565
We serviced a
WHIRLPOOL DRYER
Model WGD6120HC
Near Leander, TX 78641
Chris
Job Details: 04/01/2025
Arrived onsite for unit door not closing upon further inspection found front RH panel dented out around hinge ordering parts W11402953 office to schedule once parts arrive ; ordrng 1 W11402953 (Home appliance chrome shadow)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near New Braunfels, TX 78130
Andrew
Job Details: 04/01/2025
Arrived on site to test unit for over heating. Found oven sensor was reading cooler than actual temp. Replaced oven sensor(W11598120). Unit now working as designed. Advised customer to download app and connect unit to wifi. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Seguin, TX 78155
Andrey
Job Details: 04/01/2025
"Arrived on site to test unit for not functioning properly, tested unit found rack stop broken, replaced and tested unit is now functioning as designed no leaks detected job complete installed WP8565925"
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Leander, TX 78641
Chris
Job Details: 04/01/2025
Arrived onsite for unit getting to hot upon further inspection ran test with multimeter low 385 high 444 calibrated unit -10 retested with multimeter low 319 high 390 sensor W11598120 retested unit at 350 unit is working designed
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS12
Near Marion, TX 78124
Andrey
Job Details: 04/01/2025
"Arrived on site to test unit for noisy blower, tested unit found d blower running normally but can hear the damper open and close which is normal functions, explained to builder that sometimes the sound varies but that petty much what is does, unit is running as designed job complete, was not able to obtain signature no parts installed"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Seguin, TX 78155
Andrey
Job Details: 04/01/2025
"Arrived on site to test unit for not working properly, tested unit found drain pump not disengaging, per service pointer SP W11766193 - Special Project S153EB, replaced control and tested, unit is now running as designed no leaks detected job complete installed W11608056"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Leander, TX 78641
Chris
Job Details: 04/01/2025
Arrived onsite for unit no power upon further inspection pulled unit out tested L1 to. L2 no power at plug went outside to verified breaker was on it was tripped tripped breaker back on verified unit has power tested L1 to L2 again 250 voltage tested cycles unit is working as designed
We serviced a
JENN-AIR DISHWASHER
Model JDB9000CWP2
Near Leander, TX 78641
Chris
Job Details: 04/01/2025
Arrived for unit not drying & no power upon further inspection found the unit didn't have power checked plug unit came on there maybe a loose L1 or L2 machine did how ever come back on ran 3 test cycles on unit is heating on all 3 test cycles no error codes found verified wire nuts wasn't loose unit is working as designed no leaks observed during service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Round Rock, TX 78681
Miguel
Job Details: 04/01/2025
Arrived on site for refrigerator not cooling properly. Found refrigerator at 47f. Customer says he has to put ice in freezer. 33f in freezer. Removed evaporator cover and found Incomplete frost pattern. Recovered refrigerant. Replaced insufficient compressor. Vacuumed and recharged. Weighed in charge. Verified operarion. Call complete.WPW10507886
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Austin, TX 78758
Luis
Job Details: 04/01/2025
"Arrived on site. Icemaker working at time of visit,frost build up in freezer section, checked gasket sealing to cabinet diagnosed unit will need new brackets, brackets sent out damaged ordering new brackets; ordrng 1 W11129400 (Bracket) and 1 W11129907 (Brqcket)"
We serviced a
JENN-AIR ICE MACHINE
Model JUIFN15HX01
Near Georgetown, TX 78628
Luis
Job Details: 04/01/2025
"Arrived on site. Per customer unit worked good for first 4 hrs after prev repair then stopped,ran diagnostic good frost formation on evaporator plate uploaded picture, ran a normal cycle ice slab was made,released and started another cycle,waited till 2nd slab was made up loaded picture. Removed bottom cover relocated unit thermistor away from compressor."
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Austin, TX 78759
Justin
Job Details: 04/01/2025
Arrived on site for lid not latching. Upon inspection found lid lock broken . Replaced lid lock and strike tested. Unit is functioning properly and as designed to. No leaks present at this time job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Austin, TX 78757
Justin
Job Details: 04/01/2025
Arrived on site to replace freezer door. Replaced door and tested unit is now functioning properly and as designed to. No leaks present at this time job completed. Parts used Lzw10904379
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Pflugerville, TX 78660
Justin
Job Details: 04/01/2025
Arrived on site for unit not turning on and making noises. Inspected unit found unit will not power on checked voltage at wall and control. Unit is getting proper voltage ohm out drain pump got 1.6. Called SW to help diagnose determined drain pump fried the control ordering control. Also gearcase oil everywhere unit will need gearcase replacement ordering 2 man hrs for call.; ordrng 1 W11196392 (Control) and 1 W11550891 (Agitator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Round Rock, TX 78665
Justin
Job Details: 04/01/2025
Arrived on site for right side fridge door seal torn and falling apart. Replaced seal and used blow dryer to properly seal gasket to door. Tested unit is now functioning properly and as designed to job completed. Parts used w10830055
We serviced a
KITCHENAID OVEN
Model KOEC530PSS01
Near Round Rock, TX 78665
Justin
Job Details: 04/01/2025
Arrived on site to replace wire harness. I did not order the right part for repair. Sw is looking into it for me. Office to reschedule
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Coupland, TX 78615
Lou
Job Details: 04/01/2025
"Arrived on site to inspect washer not getting enough water. Upon further inspection, I placed the unit in diagnostics showing error codes F0E3-overload, F0E4-spin limited by water temp, and F3E2-inoet water temp fault. I cleared the codes and continued with testing and found the unit is not getting enough water during diagnostics. Once testing was completed, I gained access to the valve and found the cold valve screens with debris inisde. I removed and replaced the valve assembly and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed. W11165546"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Waco, TX 76708
Jonathan M
Job Details: 04/01/2025
"Arrived on site for a washing machine that will not stop draining. Inspected unit and work area. The customer explained that the unit will not stop drainingand would randomly come on to drain when the unit was off. He stated that if he tried to run a cycle, it would start to drain as it filled. I found the customers machine was tied to a service pointer regarding this issue (W11766193)and did confirm that the washing machine was within the service pointer limits and covered the last or and parts for a control replacement. I ran the unit through diagnostics and found an F2 E1 (UI stuck key), F3 E1 (pressure system fault), and F8 E1 (long drain) error codes. I found that the pressure hose was in good condition and there was no debris clogging the pressure hose. I replaced the control and calibrated the unit. I ran the unit through an auto test to test all components. The unit began to work and operate as designed. Call complete. W11603810."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78756
Brandon
Job Details: 04/01/2025
"Arrived on site for customer complaint of excessive shaking and unit walking and leaving marks on the wall. When I arrived customer had 2 blankets and the unit was really loud and shaking. The load seemed to be in balance, took pictures. Ordering gearcase, suspension, hub, control, and splutch all to be replaced on next visit. ; ordrng 1 W11454372 (Gearcase) and 1 W10528947 (Hub)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC0
Near Georgetown, TX 78633
Chris
Job Details: 04/01/2025
Arrived onsite for unit not draining upon further inspection ran test cycles on unit found no error codes i replaced control again & cut 3/8 off the pressure sensor tub ran calibration & a quick cycles for 37 minutes stayed till it completed unit is working as designed no leaks observed during service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM07
Near Leander, TX 78641
Brandon
Job Details: 04/01/2025
"Arrived on site for customer complaint of door not sealing, found both doors to be sealing as designed with no evidence of air leak. No moisture in RC no frost in freezer, temperature tested good. Builder not on site to sign."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Buda, TX 78610
Brandon
Job Details: 04/01/2025
"Arrived on site for customer complaint of unit not locking the lid. Found failed latch, I replaced latch, ran diagnostic test cycle, unit tested good. Part used w11513248"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Kyle, TX 78640
Brandon
Job Details: 04/01/2025
"Arrived on site for customer complaint of unit it not staying on after start button was pressed. I found failed switch, I replaced switch, unit tested good. Part used w11625516"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM11
Near Georgetown, TX 78626
Chris
Job Details: 04/01/2025
Arrived onsite for unit having damage doors upon further inspection found damage on both RC & FC doors submitted pics on SD replaced rc door W11575716 & FC door LW10638683 replaced nameplate W11178521 tested unit on doors closing & leveled unit is working as designed no leaks observed during service
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Kyle, TX 78640
Brandon
Job Details: 04/01/2025
"Arrived on site for customer complaint of loud noise during use. Found drum is out of round. Recommend replacing drum, bulkheads, blower housing, exhaust tubing, and repair kit again. ; ordrng 1 WPW10211911 (Blower housing) and 1 WPW10342188 (Exhaust tube) and 1 W11299321 (Rear bulkhead) and 1 W10673491 (Front bulkhead) and 1 Cnote (2 hour job) and 1 W10541657 (Drum) and 1 Cnote (Auth)"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Kyle, TX 78640
Brandon
Job Details: 04/01/2025
"Arrived on site for customer complaint of unit it not heating, found blown thermal fuse, I replaced thermal fuse, unit tested good. Part used wp3392519"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near San Marcos, TX 78666
Brandon
Job Details: 04/01/2025
"Arrived on site for customer complaint of unit leaking out of freezer door. I found clog in defrost drain line. I used steamer to defrost and clear clog in drain line, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model GW395LEPS05
Near Austin, TX 78729
Andrew R
Job Details: 04/01/2025
"Arrived onsite for broiler not working and sparking issues with burners. I found the broiler to be working as designed. Customer stated he didn't know the broiler cuts off when opening the door. I explained to the customer it is a safety design. Broiler operates as designed. The LF burner is having intermittent ignition. I found the ignitor to be good however the burner cap is warped. Burner cap and orifice holder is to be replaced. Choice home will need to find parts required for the repair. Need 9761563GB Black burner cap, and 9762553 LF BURNER HEAD. RS when parts can be acquired. No leaks.; ordrng 1 9761563GB (Burner cap black) and 1 9762553 (LF BURNER HEAD)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS01
Near Austin, TX 78727
Andrew R
Job Details: 04/01/2025
Arrived onsite for RC freezing food. I found the freezer temps good. I found the RC to read at 32 when set to 48. I found the damper to be leaking cold air causing the RC to get cold air even when not called for. I replaced the damper and no longer feel air escaping the damper. No leaks present. Call complete. Installed WPW10594329 DAMPER.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Seguin, TX 78155
Andrey
Job Details: 04/01/2025
"Arrived on site to test unit for not heating, Unit is located apartment 1305, tested unit found unit is heating but blower is stripped on the shaft causing no air movement throughout the unit, ordering motor and blower wheel, rescheduled for 4/4; ordrng 1 W11327190 (Blower) and 1 W11234001 (Motor)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ1
Near Austin, TX 78717
Andrew R
Job Details: 04/01/2025
Arrived onsite for display readout not showing properly. I confirmed numbers were missing on the display and lights for buttons weren't working. Didn't see any bowing on the console during time of service. I replaced the ui control and the console gasket. Unit now displays properly and operates as designed. No leaks present. Call complete. Installed W11412696 Console seal and W11632709 User Interface.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS6
Near Cedar Park, TX 78613
Andrew R
Job Details: 04/01/2025
Arrived onsite for dishwasher not draining. I confirmed unit wasn't draining the water. I probed the two blue wires and found the drain pump not receiving voltage. The control is failing to send voltage to the drain pump. I replaced the control and tested the unit. Unit is now completing cycles and draining as designed. No leaks present. Call complete. Installed W10804121 ELECTRONIC CONTROL.
We serviced a
AMANA WASHER
Model Ntw4651bq0
Near Lorena, TX 76655
Jonathan M
Job Details: 04/01/2025
"Arrived on site for a washing machine that is going off balance on every load. Inspected unit and work area. The customer stated that recently, no matter what she puts in the washing machine, every load bites off balance and they have to stop the machine. She also stated that she also has an odor coming from within the basket. I confirmed the customer's complaint and found the suspension rods completely worn. In regards to the smell, i did advise her to run a clean washer cycle with moisture cleaner tablets, but that there would not be anything I could do beyond that. I did advise the customer that some of that smell may be coming in from their water supply as well if they have older pipes. I replaced the suspension rods and tested the unit. The unit began to work and operate as designed. Call complete. W10780045."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Temple, TX 76504
Jonathan M
Job Details: 04/01/2025
"Arrived on site for a washing machine that will not stop draining, and has a special service project on the machine. Inspected unit and work area. I did confirm that the washing machine was within the service pointer limits and covered the last or and parts for a control replacement. I ran the unit through diagnostics and found an F1 E1 (main control failure), F2 E1 (UI stuck key), F3 E1 (pressure system fault), and F8 E1 (long drain) error codes. I found the the pressure hose was in good condition. And there was no debris, clogging the pressure hose. I replaced the control and calibrated the unit. I ran the unit through an auto test to teat all components. The unit began to work and operate as designed. Call complete. W11603810."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Belton, TX 76513
Jonathan M
Job Details: 04/01/2025
"Arrive downside for a washing machine that is going off balance on every load. Inspected unit and work area. The customer advised that she's had a couple error codes pop up for her as well including an F0 E4 (spin limited by water temperature) and an F5 E1 (lid switch fault) error codes. I did confirm both of the error codes in diagnostics but tested the incoming water temperature. I found both hot and cold water lines going to the proper valve. I tested the lidlock assembly multiple times in could not get the unit to fault. I checked the suspension and found the suspension was completely shot, potentially causing the issue with the lynn fault error message. I went ahead and replaced the suspension rods and tested the unit. The unit is working and operating as designed. Call complete. W11396716."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Georgetown, TX 78628
Chris
Job Details: 04/01/2025
Arrived onsite for unit not starting upon further inspection no error codes found control would not respond no oil around or on gearcase pulled unit away from wall removed console verified dead control removed control replaced W11603810 ran calibration & test cycles & normal mode unit is working as designed no leaks observed during service
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Temple, TX 76504
Tyler
Job Details: 04/01/2025
"Arrived on-site for washer, not turning on on arrival. Confirmed failure and could not get ui to respond after replacing w11325580 ui panel i found unit working as designed with no leaks. Call complete"
We serviced a
ROPER DRYER
Model RES7745PQ0
Near Austin, TX 78744
James K
Job Details: 04/01/2025
"Arrived on site for unit not starting. Upon arrival, found correct incoming voltage to the terminal block. Proceeded to replace WP3398095 PTS switch, WPW10237959 door switch and WP3392519 thermal fuse however issue still remains. Continued to start unit with door closed and found no voltage going to the thermal fuse. Waiting on timer to arrive. Office to reschedule"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Granger, TX 76530
Lou
Job Details: 04/01/2025
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the main control, lid latch assembly, gearcase, slider, clutch, rotor and suspension rods. I calibrated the unit and tested and unit is operating as designed. No water leaks observed during service, job completed. W10810403, W11393685, W11130359, W10734521, W11429620, W10754448, W11260238"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Austin, TX 78741
James K
Job Details: 04/01/2025
"Arrived on site for FC not cooling. Upon arrival, customer stated top portion of FC is warmer compared too the bottom section. Upon closer inspection, unit does produce ice but very slushy. Water and ice dispense as normal. Proceeded to inspect evaporator cover and found water that froze on the top supply vent in the middle of compartment. Removed and cleared all ice buildup and moisture and proceeded to expose evaporator coil and found no defrost issues and good frost pattern. Upon closer inspection, found evaporator coil fins smushed on top section. Straightened all fins and began to run diagnostics. Found all components working as designed. Customer also had the setting to the warmest which is 5F. Brought temp down to 0F. Unit is functioning as designed. No water leaks detected at this time. No parts needed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Temple, TX 76504
Robert
Job Details: 04/01/2025
WMH31017HS12 Arrived on site for a otr microwave with heating issues. On arrival verified issue a defective diode and capacitor replaced both parts and tested with a cu0 of water product working as its designed.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78722
Joe Z
Job Details: 04/01/2025
"Arrived on site for not filling with LOFLO code. Upon arrival, ran diagnostics and get error code F8-E1 long fill. Ran into issues with not responding to clearing code. Also at times would not respond to power button to turn unit on. Ran components test and both hot and cold fill correctly. Ran a normal cycle and valve energizes for about 2 seconds then stops. goes from sending to wash and never fills, then code appears . Tried bulky cycle and have same issue. Need to replace control and ui and return with pressure switch. Also unit is stacked and need a 2nd man; ordrng 1 2man (2 man)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, TX 78757
Joe Z
Job Details: 04/01/2025
"Arrived on site to replace dented doors. Replaced door LW10912313, door LW11026355, and name badge W11223753."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near New Braunfels, TX 78130
Andrew
Job Details: 04/01/2025
Arrived on site to replace previously diagnosed parts. Was only sent with gearcase and rotor. Office to reschedule. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS00
Near Pflugerville, TX 78660
Joe Z
Job Details: 04/01/2025
"Arrived on site for lights not operating. Upon arrival, inspected unit and found all lighting, ice maker, water dispenser , deli ui and ice dispenser are not operating. Contacted PR for assistance. After series of test found led board not putting out correct dc voltage components. Replaced board W10830288. Test unit and all components now operate. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near New Braunfels, TX 78130
Andrew
Job Details: 04/01/2025
Arrived on site to test unit for console acting erratic. Recommend console replacement. Needing 2 man on return visit. Office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Pflugerville, TX 78660
Joe Z
Job Details: 04/01/2025
"Arrived on site for long dry times. Upon arrival, test polarity and is correct. Test heat and is heating correctly. Found vent is completely blocked. Advised customer to have vent cleaned. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Austin, TX 78734
Scott
Job Details: 04/01/2025
"Arrived on site for dispenser door not opening during wash cycle . Ran diagnostic,no error codes . . Dispenser door is able to manually open but during test wash door didn't open . Found plunger on dispenser wax motor not attached to arm. Reinstalled arm. Reran diagnostics, dispenser door is now opening properly. No parts installed , no water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Pflugerville, TX 78660
Joe Z
Job Details: 04/01/2025
Arrived on site for not draining. Upon arrival customer states unit not drying or washing correctly. F7-E1 no heat. Ran automatic test cycle and all components operate except heater. Found fracture on heater. Also found filter dirty.need to replace element. Ordering element and instructed customer on filter cleaning. Office to reschedule ; ordrng 1 W10518394 (Heater)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near New Braunfels, TX 78130
Andrew
Job Details: 04/01/2025
"Arrived on site and replaced compressor(W11735041), evap(wpw10218037), drier(W10843121), access valve(w11506635), control(W11034363) and pump harness(W11126268). Unit is now working as designed. Job complete."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4130ADS2
Near Austin, TX 78705
James K
Job Details: 04/01/2025
"Arrived on site for unit not working upon arrival, found vent motor not running. Proceeded to replace W11105126 motor. Tested unit and now unit is functioning as designed"
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS23
Near Austin, TX 78750
Scott
Job Details: 04/01/2025
Arrived on site for oven door seal issue . Found dispatched wrong modle & ser . Informed customer unit is out of warranty. Customer didn't want service . No money collected . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near San Marcos, TX 78666
Tim M
Job Details: 04/01/2025
"Arrived on site to test unit for no cool. Upon arrival customer stated a week ago the unit was not cooling, both compartments at room temperature. Upon arrival found unit is cooling and both compartments are down to temp. Cycled power, compressor is pulling 1.1 amps. Suspecting there may be an issue with the inverter not allowing compressor to engage. Replaced inverter (W11546982) as precautionary and tested unit, at this time unit is running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near San Marcos, TX 78666
Tim M
Job Details: 04/01/2025
"Arrived on site to replace previously diagnosed parts. Upon arrival replaced control (W11637581), heater (W10518394) and lower spray arm (WPW10491331). Ran a diagnostic cycle, all components properly engaging and unit is now running as designed, no leaks detected, job complete."
We serviced a
MAYTAG OVEN
Model MEW9530FZ04
Near Seguin, TX 78155
Andrey
Job Details: 04/01/2025
"Arrived on site to test unit for no power, tested unit found unit is receiving proper voltage but thermal fuse is shorted, replaced and tested unit, unit is now running as designed job complete installed WPW10545255"
We serviced a
WHIRLPOOL DISHWASHER
Model Wdt720padm1
Near Kyle, TX 78640
Tim M
Job Details: 04/01/2025
"Arrived on site to test unit for not dissolving pod and dirty dishes. Upon arrival customer stated unit doesnt heat, doesnt dissolve pods and doesnt wash dishes. Entered diagnostics, found F7E1 no heat and F6E6 cool water error codes stored. Ran a diagnostic cycle, found wash motor not engaging but heater is getting hot. Replaced wash motor assembly (WPW10671941) and control (W10751502). Tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Elgin, TX 78621
Joe Z
Job Details: 04/01/2025
"Arrived on site for JUST DIAGNOSIS SAFETY. Upon arrival, inspected and test unit. Test polarity and is correct. Ran a normal cycle and unit heats correct but does not vent correctly. Ran vent test and failed. Disconnected vent hose and still no air flow. Test timer and is advancing and turning off on its own. Contacted SAFTEY and spoke with Rideesa. Explained all findings. Notes were documented. MfrRef # 7741192712 Job complete"
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Kyle, TX 78640
Tim M
Job Details: 04/01/2025
"Arrived on site to test unit for grinding noise. Upon arrival customer stated unit makes a lot of noise during the spin. Entered diagnostics, found no stored error codes. Ran a diagnostic cycle, all components engaged properly with no irregular noises. Gained access to bottom end components and found cam and belt have wear, suspect cam is not being seated properly causing a high pitched noise. Replaced splutch (W10721967), belt (WPW10006384) and actuator (W11481722). Ran another diagnostic cycle successfully and manually selected a high spin speed, no noise present during service. Advised customer to monitor, if issue returns recommend a gear case replacement. At this time unit is running as designed, no leaks detected, job complete."
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC0FS1
Near Seguin, TX 78155
Andrey
Job Details: 04/01/2025
"Arrived on site to text unit for lights not working properly, tested unit found light really dim, inspected and found right led module failed, replaced and tested, unit is now running as designed job complete installed W11690135"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB1
Near Seguin, TX 78155
Andrey
Job Details: 04/01/2025
"Arrived on site to test unit for front burner not heating properly, tested unit found all 4 elements heating properly and temp controls are working properly, explained to customer that elements do cycle and can stay off for longer at times, unit it is running as designed job complete no parts installed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW0
Near Round Rock, TX 78681
Andrew R
Job Details: 04/01/2025
Arrived onsite for clicking noise on washer and not washing. I found the door latch to check good. No errors stored. I checked the gearcase and no oil present however I did find the cam chewed on the top causing resistance when switching to spin and agitation. I replaced the cam and belt and ran a calibration. Unit completed calibration with no issue and i ran a test cycle. Unit is now operating as designed. No leaks present. Call complete. Installed W10721967 SPLUTCH ASSM W AND WPW10006384 BELT.
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Belton, TX 76513
Jonathan M
Job Details: 04/01/2025
"Arrived on site for a range that will only heat on high, regardless of the temperature setting. Inspected unit and work area. The customer advised that the right front burner. We'll heat up to a high setting and burn everything regardless of what temperature you set it at. I did confirm the customer's complaint and replaced the infinite switch. The unit began to work and operate as designed. Call complete. W10857622."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS01
Near Austin, TX 78737
Luis
Job Details: 04/01/2025
"Arrived on site for unit not running. Found display reading power off,ran diagnostic all test passed,powered unit on from ui compressor and fans powered on."
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Waco, TX 76711
Tyler
Job Details: 04/01/2025
"Arrived on site for range tripping breaker. On arrival confirmed issue and installed w10856603 broil element, w11182108 bake element, and w1169067 control. Allowed unit to heat to 500 and ensured tripping issue was no longer present. Unit works as designed call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78750
Scott
Job Details: 04/01/2025
"Arrived on site formwasher making rattling noise . Ran diagnostics. Washer making noise during agitation and spin. Found pulley wheel starting to get loose again on gearcase . Replaced gearcase and splutch W11449840, W10721967. Ran calibration and diagnostics wash test. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Lorena, TX 76655
Jonathan M
Job Details: 03/31/2025
"Arrived on site for a range that has a right front burner issue. Inspected unit and work area. The customer advised that her right front burner stays on high, regardless of the temperature and won't work setting at lower settings. She wanted me to test all burners to ensure everything else was working properly as well. I did confirm the customer's complaint and found the switch the cause of the issue. I replaced the right front switch and tested all burners. I found them all to be working and operating as designed. Call complete. WP3149400."
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Belton, TX 76513
Tyler
Job Details: 03/31/2025
Arrived on site for ice e machine not making ice.non arrival confirmed issue and found harness ess disconnected from previous repair and was able le to reattach and test unit and found ice maker working as designed with no leaks. Call complete
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS01
Near Temple, TX 76502
Robert
Job Details: 03/31/2025
KMHS120KPS01 Arrived on site for a otr microwave with display issues. On arrival client stated display would come and go I seen faded display replaced control board and display tested product works as it's designed.