We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2568AES
Near Georgetown, TX 78633
Vincent
Job Details: 07/04/2022
"Arrived on site for icemaker, inspected unit and work area. Tested icemaker and found no problems, tested auger motor working good. There was a full batch of ice in the bin. Its possible that its getting clump up and CX is not waiting long enough to break it apart and dispense ice. Unit is operating as designed. No leaks observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Georgetown, TX 78628
Vincent
Job Details: 07/04/2022
"Arrived on site to install previously diagnosed parts. Installed icemaker . Filter hear reservoir. Tested unit and its now operating as designed. No leaks observed during service job completed."
We serviced a
WHIRLPOOL DRYER
Model MED5500FW
Near Austin, TX 78728
Cliff
Job Details: 07/04/2022
Arrived on site to diagnose a dryer that is making unusual noise. Found lint accumulated in blower wheel causing abnormal vibration. Cleaned blower and tested unit. Found all is functioning properly at this time.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Austin, TX 78728
Cliff
Job Details: 07/04/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Tested unit and found pump not fully plugged into control. Rewired unit properly and all is working properly at this time. No leaks were found at time of service
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS8
Near Austin, TX 78732
Kevin
Job Details: 07/04/2022
"Arrived on site and found standing water in tub, drain pump is running but not removing water. Remove water with vacuum and inspected drain pump and found impeller has sheared off of shaft. Discussed correct detergent usage, wash and dry expectations, and added high drain loop, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGW
Near Austin, TX 78736
Kevin
Job Details: 07/04/2022
"Arrived on site and inspected dishwasher and found Tenant is experiencing aroma from dishwasher interior, inspected drain and found no high drain loop installed. After correcting ran a diagnostic cycle and dishwasher is operating properly and draining properly
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Austin, TX 78748
Kevin
Job Details: 07/04/2022
"Arrived on site and inspected dryer and found heating element has failed. Vent to the exterior is showing blocked/clogged on airflow meter. Replaced heating element and recommended to homeowner that vent to the exterior of the home be cleaned/cleared by a service. Dryer vent should not be connected until this is done, job complete"
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW0
Near Kyle, TX 78640
Kevin
Job Details: 07/04/2022
"Arrived on site and Replaced rebuilt control board, took one picture and a short video of dryer heating properly now, recommended to homeowner that vented exterior be inspected for any restriction that may cause the dryer to overheat. job complete"
We serviced a
GE DISHWASHER
Model PDW7880N10SS
Near Round Rock, TX 78681
Cliff
Job Details: 07/04/2022
Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WDF330PAHB4
Near San Marcos, TX 78666
Andrew
Job Details: 07/04/2022
Arrived on site to test unit for not responding. Found no issues with unit. Put unit into diagnostics immediately after verifying nothing underneath float switch. Unit responded properly and no stored error codes. Ran full diagnostics twice with no issues. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near San Marcos, TX 78666
Andrew
Job Details: 07/04/2022
"Arrived on site to replace previously diagnosed igniter. Replaced igniter, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
JENN-AIR DISHWASHER
Model JDB3200AWS4
Near New Braunfels, TX 78132
Andrew
Job Details: 07/04/2022
"Arrived on site to replace console from previous diagnosis. Verified console was needed and replaced. Tested unit, unit now working as designed. Advised customer on running cleaning cycle to remove build up. No leaks detected. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW3
Near New Braunfels, TX 78130
Andrew
Job Details: 07/04/2022
"Arrived on site to test unit for door gasket falling. Replaced door gasket, tested unit to 350 and 400, unit working as designed. Customer was using hanging thermometer. Advised against using hanging thermometer as stated in owners manual. Unable to keep up with temp fluctuations. Advised customer on calibration as well. Job complete."
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW0
Near New Braunfels, TX 78130
Andrew
Job Details: 07/04/2022
"Arrived on site to test unit for excessive times displayed. Found the system somehow changed from coin to CC. Reset system, tested unit, unit working as designed. No leaks detected. Job complete.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near New Braunfels, TX 78130
Andrew
Job Details: 07/04/2022
Arrived on site to test unit for not responding. Found control receiving voltage but not responding. Tub was full of wet clothes and water. Console not receiving voltage. Gearcase starting to leak.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near New Braunfels, TX 78132
Andrew
Job Details: 07/04/2022
"Arrived on site to replace diffuser and icemaker from previous diagnosis. Verified parts were needed. Replaced parts, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Austin, TX 78703
Kevin
Job Details: 07/04/2022
"Arrived on site and inspected washer and found cold water only is hooked up to a reverse osmosis system. Found water is sputtering, sent a short video to KB/service management. If reverse osmosis system is bypassed water flow is good. Also after running test 51 found error code F7E9 Inspected gearcase assembly and found it is beginning to leak oil a new gearcase will be needed to correct issue; ordrng 1 W10752283 (Washplate) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754158 (Stator) and 1 W10754161 (Rotor)"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Georgetown, TX 78626
Lou
Job Details: 07/04/2022
"Arrived on site to inspect range oven temps and cooktop center burner. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 391. Next three readings never got below 360 degrees. Stopped testing and found the unit had been calibrated +5 degrees. Recalibrated to 0 and retested and temps never got below 359 degrees. I found the unit sensor needs to be replaced. I inspected the center burner and found grease/oil around the front the burner head. I disassembled the burner head and cap,and found oil in between the head and cap. Cleaned the burner and reassembled and tested. All burners are operating as designed. I am ordering the oven sensor and scheduled return service for 07/15/22. Bake ignitor will need to be inspected upon return service. I was unable to check it after testing due to it being too hot. No gas leaks detected during service.; ordrng 1 W10833885 (Sensor)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Leander, TX 78641
Lou
Job Details: 07/04/2022
"Arrived on site to inspect range oven temps. Upon further inspection, I tested temps using my multimeter. I placed the thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 411. Next five readings were 342, 383, 343, 367, 342 for an average temp of 355.4 degrees. During testing I found the door gasket not sealing properly on left side as there was smoke coming out the door area on the left side from burning food residue. Also found the left hinge (non-spring) was squeaking badly when opening and closing the door. I test3d the cooktop burners and all are operating as designed. I am ordering the left hinge (passive) and door gasket and scheduled return service for 07/12/22. No gas leaks detected during service.; ordrng 1 WPW10658354 (Door gasket) and 1 WPW10299227 (Hinge-passive)"
We serviced a
LG WASHER
Model WM8000HVA
Near Austin, TX 78731
Kevin
Job Details: 07/04/2022
"Arrived on site and inspected washer and found standing water in tub. Set washer in a diagnostic cycle and drain pump is running but not removing water. Sent a short video to KB/service management. Removed water with vacuum and inspected drain catch and did not find any debris.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78628
Vincent
Job Details: 07/04/2022
"Arrived on site for dishwasher, inspected unit and work area. Set unit in diagnostics and found no stored error codes. I then removed kick plate and attached my multimeter to test amp draw and it was in range not in range it started about 7amps and drop fast to about 3.2amps. I then ran a test cycle and unit passed on all test. At this moment the only thing I see wrong with unit is the element.Office will call CX when parts are available. No leaks observed during service; ordrng 1 W10518394 (Element)"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS02
Near Georgetown, TX 78628
Vincent
Job Details: 07/04/2022
"Arrived on site for Jenn-Air microwave/oven, inspected unit and work area. CX explained they had a power outage recently and the oven stopped working and had error codes F2E1. I was unable to test unit and the touch screen was unresponsive
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Austin, TX 78751
Joe Z
Job Details: 07/04/2022
"Arrived onsite for NOT COOLING PROPERLY--FREEZER IS FINE BUT FRIDGE IS COMING AND GOING--NOT STAYING COOL, CAN HEAR it running and it making a humming --no ice build up in fridge but ice build in freeze. Upon arrival inspected unit and found lots of frost on evaporator panel. Ran diagnostics and forced heater and could not find it energizing. Cleared all the frost from evaporator panel and removed panel. The entire evaporator , fan , and harness is completely covered with 4 inches of solid ice. Uploaded pics on SD. Cleared just enough ice to get to heater. There is zero volts to heater. Ohmed heater and resistance is 38. Quoting customer for control, heater , harness and thermistors , Need customer to unplug unit for at least 48 hours with freezer door open and towels around floor. Office to reschedule. ; ordrng 1 W11551368 (Harness)"
We serviced a
KENMORE REFRIGERATOR
Model 106.5177951
Near Salado, TX 76571
Gerry C
Job Details: 07/04/2022
"Arrived to instal previously diagnosed and ordered parts. I found the part, Door Cam, Lower was incorrect and will require research to obtain. The other Door Cam was correct, but could not be installed without causing damage to it. The CX advised the that the unit defrosted as recommended, but the was never any airflow. I found the RC evaporator fan had failed and I replaced the assembly and tested. The unit resumed normal operation, but we will need to return for the door closures. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Georgetown, TX 78628
Vincent
Job Details: 07/04/2022
"Arrived on site for icemaker, inspected unit and tested icemaker and found air in the lines and also found no ice bucket. I will order bucket . No leaks observed during service job completed.; ordrng 1 WPW10347093 (Ice bucket)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near New Braunfels, TX 78130
Andrew
Job Details: 07/04/2022
Arrived on site to test unit for not responding. Found console is damaged and not responding. Recommend replacing console. Unable to run full diagnostics as unit is not responsive. Office to reschedule. ; ordrng 1 W11460908 (Console) and 1 W11460962 (UI) and 1 W11462458 (Control)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS5
Near New Braunfels, TX 78130
Andrew
Job Details: 07/04/2022
"Arrived on site to test unit for not heating. Found unit running but high voltage components not engaging. Recommend replacing mag, cap, diode and vent motor. Office to reschedule. ; ordrng 1 W11613599 (Motor)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAEBC/AA
Near Round Rock, TX 78681
Vincent
Job Details: 07/02/2022
"Arrived on site for Samsung refrigerator, inspected unit and work area. Tested icemaker and icemaker was functioning properly but when it would call for water the valve would do some sputtering noises and cause it to vibration and loud noise; ordrng 1 Unknown (Parts research) and 1 DA97-12663A (Valve housing /filter head)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM3
Near Cedar Park, TX 78613
David S
Job Details: 07/02/2022
"Arrived on site for dishwasher not cleaning the dishes. I inspected the unit and work area. I found fault code F7e1 no heat, in diagnostics. I ran a diagnostics cycle and found the unit filling with water but not pumping. I quoted customer for the sump and motor. I installed the new sump and motor. I reassembled the unit and tested it. It is now working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Leander, TX 78641
David S
Job Details: 07/02/2022
"Arrived on site to install previous diagnose parts. I gained access to the control and UI, I replaced both with new. I replaced the freezer harness, and defrosted the ice. I read the unit. It is now working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Leander, TX 78641
David S
Job Details: 07/02/2022
"Arrived on site for fridge door gasket leaking. I inspected the unit and work area. I found the fridge door panels separating causing the door to leak air into the fridge, and allowing it to build condensation. I am ordering the rc door to complete the repair. The office will reschedule when we have eta on the part.; ordrng 1 LW11258450 (Rc door ss) and 1 W11223753 (Name tag)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Leander, TX 78641
David S
Job Details: 07/02/2022
Arrived on site for fridge having no power. I inspected the unit and work area. I verified proper voltage to the unit. I found the hv control receiving voltage but not sending any out. I swapped in a test Orion board and still found the unit not powering on. I quoted the customer for the hv control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cedar Park, TX 78613
David S
Job Details: 07/02/2022
"Arrived on site for fridge not cooling. I inspected the unit and work area. I found the unit not going through defrost properly. I gained access to the control and tested the thermistors and defrost element, I found all in range and working. I am ordering the control box to complete the repair. The office will reschedule when we have eta on the part.; ordrng 1 W11546690 (Control box)"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS2
Near Liberty Hill, TX 78642
Lou
Job Details: 07/02/2022
"Arrived on site to inspect range tripping the breaker. Upon further inspection, the customer advised that they plugged the unit into a different GFCI outlet with GFCI breaker and the unit continued to trip the breaker. I inspected the ignitor and it was good. I inspected the harness to the ignitor and gas valve and they are good. I tested the cooktop burners and all are operating as designed. I plugged the unit into a non GFCI outlet with AFCI breaker and tested the unit. Customer advised that the unit would trip once the oven reached preheat temps approximately 15 mins afterwards. I tested on Bake at 350 degrees and once the unit reached preheat temps at 12:22, I monitored the temps and fluctuation and approximately 32 mins after preheat, the unit continued to operate as designed. I recommended that the customer replace the GFCI breaker due to it getting weak. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Liberty Hill, TX 78642
Lou
Job Details: 07/02/2022
"Arrived on site to inspect washer noises. Upon further inspection, the customer advised they found plastic pieces inside the basket basket has been moving all over the place. I moved the basket and found the basket shaft welds have broken. I removed the agitator and found the welds were in fact broken and the basket is not secured. I attempted to remove the spanner nut but it would not come off. I tilted the unit back and found all components underneath are good. I advised the customer of my findings. Unable to fully test the unit, I am ordering the outer tub, basket, drive hub, spanner nut, tub ring, suspension rods and will return with all prescreened parts. Also ordering a CNOTE-2 HOUR JOB. Unit left unplugged with water source turned off. No leaks observed during service, office to schedule return service. ; ordrng 1 WPW10531289 (Tub ring) and 1 WP21366 (Spanner nut) and 1 W10554251 (Basket) and 1 WP389140 (Drive block) and 1 W10371566 (Tub) and 1 W10780045 (Suspension rods) and 1 CNOTE (2 HOUR JOB)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Georgetown, TX 78628
Lou
Job Details: 07/02/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the motor and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ05
Near Georgetown, TX 78628
Lou
Job Details: 07/02/2022
"Arrived on site to inspect microwave not working. Upon further inspection, I found the unit display on with no time showing. Customer advised that the unit is creating a lot of oil/grease at the top and on the cabinets. I tested the unit and it is heating properly. I removed the center cover and found the damper not sealed properly allowing airflow to the front of the unit. Using foil tape, I sealed off the damper and re-installed the cover and retested. Unit is operating as designed. I explained to the customer that using foods that create a lot of grease will collect on the top of the unit and cabinets above unless they keep the unit vent screens clean and made recommendations for use and care. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Georgetown, TX 78628
Lou
Job Details: 07/02/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the main control failure, I removed and replaced the control and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Georgetown, TX 78633
Gerry C
Job Details: 07/02/2022
"Arrived to instal previously diagnosed and ordered part. I removed and replaced the failed ice maker and tested. The unit operated as designed and filled to the correct level. Operational test good, no leaks observed during service
We serviced a
MAYTAG MICROWAVE
Model MMV4205DS1
Near Georgetown, TX 78633
Gerry C
Job Details: 07/02/2022
"Arrived to inspect no heat. I found and verified line VAC to the transformer primary, but the unit would not heat. I removed and replaced the magnetron (covered by mfg warranty) and diode and tested. The capacitor tested at 1.05uF. The unit heated as designed.
We serviced a
LG WASHER
Model WM2650HWA
Near Georgetown, TX 78633
Gerry C
Job Details: 07/02/2022
"Arrived to inspect washer noise. I found the issue was the main section of the cold water valve was hammering and will require replacement. I removed debris fro the pump assembly and tested. Office to order valve assembly. No leaks observed during service; ordrng 1 5220FR2075L (Cold Valve Assy)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS03
Near Georgetown, TX 78628
Vincent
Job Details: 07/02/2022
"Arrived on site for oven, inspected unit and work area. Found unit with no power. CX also stated fan sounded weak. I inspected unit and found thermal fuse blown. I proceeded with repairs and tested fan and it was stuck. I installed new parts and tested unit is now operating as designed. Job completed."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near San Marcos, TX 78666
Andrey
Job Details: 07/02/2022
"Arrived on site to test unit for wet clothes at the end of cycle, tested unit found shift actuator not shifting, replaced part tested unit, all components are now running good, unit is working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78717
David S
Job Details: 07/02/2022
"Arrived on site for dishwasher leaking. I inspected the unit and work area. I tested the unit and found it leaking from to door. I found water being pushed forward out the front lip. I inspected the lower spray arm and found one side of it split, causing it to spray incorrectly.
We serviced a
JENN-AIR RANGE
Model JDRP548WP03
Near Georgetown, TX 78628
Vincent
Job Details: 07/02/2022
"Arrived on site for range oven not working. Inspected unit and work area. Tested burners and they are all working. Touch screen has power but its blank and unresponsive. CX explained they had a power outage and after power came back on unit screen stoped working. Im ordering the main power supply board, Screen UI and return with main control; ordrng 1 WPW10464534 (UI) and 1 WPW10145531 (Power supply)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Georgetown, TX 78628
Vincent
Job Details: 07/02/2022
Arrived on site for ice machine inspected unit and work area. I set unit in diagnostics and found it filling correctly but not recirculating the water trough the evaporator plate. Unit will need a new recirculating water pump. Office to order parts and reschedule to return. No leaks where observed during service.; ordrng 2 W11542867 (Recirculating pump)s
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHW0
Near San Marcos, TX 78666
Andrey
Job Details: 07/02/2022
"Arrived on site to test unit for no power , tested unit found 120VAC going to control but not sending any to UI and drain pump shorted, replaced control and pump powered unit on and found that pump is not engaging, took Resistance readings on the harness and it checked out to be good, control is not sending voltage to the pump, will new control to fix issue, ordering part, office to reschedule ; ordrng 1 W11225084 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near New Braunfels, TX 78132
Andrey
Job Details: 07/02/2022
"Arrived on site to test unit for no cool, tested unit found compressor making a very loud buzzing noise pulls 22 amps, locks up and shuts down after 5 seconds, will need a new compressor to fix issue, unit to be checked for possible leaks, ordering compressor, evaporator, access valve,dryer, nitrogen, R-600 kit and LOK RING kit,office to reschedule ; ordrng 1 W11574734 (Compressor) and 1 W11598434 (Evaporator FC) and 1 W11506620 (8NKAL00 (Suction Line to Evaporator)) and 1 W11504450 (4/1.8 NR MS 00 (Capillary Tube to Evaporator)) and 1 W11504431 (7/5NRMS00 (Compressor to Condenser)) and 1 W11504415 (8.5/8 NR MS 00 (Suction Tube to Compressor)) and 1 W11506621 (6NKMS00 Charging Tube to Compressor) and 1 W11506635 (Tube, Charging (1/4' w/ Schrader Valve)) and 2 W11506635 (Access valve)s and 1 Wpw10143759 (UV filter dryer) and 1 Nitrogen (Nitrogen) and 1 R-600kit (R-600 kit) and 1 LOKring (LOK ring)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near New Braunfels, TX 78130
Andrey
Job Details: 07/02/2022
"Arrived on site to test unit for taking to long to dry clothes, tested unit found restricted ventilation, customer has not cleaned vent in 3 years, provided customer with dryer vent wizard number, unit is heating and all components tested good, advised customer not to use dryer until the vent has been cleared to prevent damage to unit, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADB3
Near Georgetown, TX 78633
Gerry C
Job Details: 07/02/2022
"Arrived to inspect no spraying. I entered service test mode and found 4-3 stored. I entered the automatic test mode portion of the cycle and the unit filled, circulated and I interrupted it to close the detergent door. Upon main door closure, the circulation did not start up, but the detergent door opened. I found the motor tested ok, but there was a constant 111 VAC anytime the pilot relay was activated and when the unit should have ran the circulation pump, the voltage jumped to 118VAC. Secondary testing revealed the pump drew 1.14 amps initially and then at any pause after, when re-energized, the amperage would momentarily jump to .5+ and then decline, indicating the inability of the control to supply the correct power. Further testing showed the voltage to drop out completely and the motor showed 7.6 ohms, within mfg specs. No leaks observed during service. Please contact the CX if there are any cancellations and we can get back earlier.; ordrng 1 W10906425 (Control)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGRU19F6QFD
Near Georgetown, TX 78628
Gerry C
Job Details: 07/02/2022
"Arrived to inspect over-cooling. I measured the internal tempaerturn and found it near the expected temp, but the unit had been opened by the CX several times prior to my arrival. I accessed the temperature sensor and compared its readings to K-type thermistor, placed under the sensor and found the resistance at the control reading 22.35Kohm (45.5F) at 53F (18.35Kohm) with the expected temp and resistance within parenthesis. The unit should actually be too warm with the error. I verified all wiring and airflow and discussed the issue with the CX. They elected to hold off on the thermistor and will set the temperature up to get it to the proper internal temp to stop freezing. The unit does not have an offset and cannot be adjusted. I leveled and squared the chassis. No leaks observed during service.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Lockhart, TX 78644
Andrey
Job Details: 07/02/2022
"Arrived on site to replace previously diagnosed oven sensors and control, replaced parts tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
MAYTAG DRYER
Model MED5100DW0
Near New Braunfels, TX 78130
Andrey
Job Details: 07/02/2022
"Arrived on site to test unit for not drying and burning smell, tested unit found heating element is heating, took vent test and found a complete restriction, unplugged unit from wall and vent passed, advised customer not to run ran until ventilation restriction has been removed, took unit apart and found a lot of lint buildup catching fire on the element, vacuumed all lint out
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFS5
Near New Braunfels, TX 78130
Andrey
Job Details: 07/02/2022
"Arrived on site to test unit for front left burner not heating, tested unit found shorted infinite switch, replaced switch tested unit, unit now running as designed, job complete"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near San Marcos, TX 78666
Andrey
Job Details: 07/02/2022
"Arrived on site to test unit for not drying clothes, tested unit found vent restriction,customer stated it was just cleaned but unplugged unit from wall and vent is good, provided customer with dryer vent wizard number, do not recommend running dryer until ventilation has been resolveD
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS08
Near Hutto, TX 78634
Vincent
Job Details: 07/02/2022
"Arrived on site for microwave, inspected unit and work area. CX complaint was turn table not working. Found turn table to be off. I witch turn table to the on position and its working. Unit is operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Round Rock, TX 78681
Vincent
Job Details: 07/02/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. I installed new UI control and tested. Unit is now operating as designed. No leaks observed during service. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Canyon Lake, TX 78132
Andrew
Job Details: 07/01/2022
"Arrived on site to test unit for loose handle and insulation coming out from bottom. Tightened handle and tucked away insulation from kick plate not being installed properly. Adjusted kickplate, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS01
Near Austin, TX 78734
Justin
Job Details: 07/01/2022
Arrived on site to install previously diagnosed parts. I installed the external drain pump and then tested the unit. The unit is now working as designed. No leaks observed at the time of service. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED8740DW0
Near Leander, TX 78641
Kimo
Job Details: 07/01/2022
Arrived onsite for a dryer that is making high pitched noise when running. Upon inspection I found that the tensioner pulley was seized. Clean unit and installed rebuild kit and tested unit and found unit operating as designed job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Leander, TX 78641
Kimo
Job Details: 07/01/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new ui and control and tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS00
Near Leander, TX 78641
Kimo
Job Details: 07/01/2022
Arrived onsite for wall oven not heating properly. Upon arrival i took 3 sets of temps and averaged them out and found the average temp to me 357.5 see pix. Unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Dripping Springs, TX 78620
Luis
Job Details: 07/01/2022
"Arrived on site for loud noise. Power cycled unit loud noise from damper,replaced defective damper control"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Morgan, TX 76671
Jonathan M
Job Details: 07/01/2022
Arrived on site for a refrigerator that is not cooling either section. Inspected unit and work area. Confirm customers complaint and found the compressor not running. Found 7.34 DC volts going to the inverter but the compressor never attempting to turn on. Also confirmed 120 V going to the inverter as well. I replaced the inverter and tested the unit. The compressor began to pick on and pool as designed. Let the unit run for 10 minutes and verified heat through the condenser line coming back to the compressor. Advised customer to give the unit 24 to 48 hours to cool. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Waco, TX 76705
Jonathan M
Job Details: 07/01/2022
Arrived on site for a refrigerator that is not cooling either section. Inspected unit and work area. Confirmed the customers complaint and found in the compressor not even trying to start. Inspected unit compressor area and found the start device connector not seated properly. Connected the connector and immediately the compressor began to run and cool as designed. Waited for the unit to shut down for 10 minutes and found the unit still working. Advise a customer to keep an eye on the unit and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Liberty Hill, TX 78642
Vincent
Job Details: 07/01/2022
"Arrived on site for range, inspected unit and work area. CX complaint was unit flame is not adjustable. I used my special tool to regulate the gas flow on all burners. Unit is now adjustable on flame hight and its operating as designed. No leaks observed during service. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Liberty Hill, TX 78642
Vincent
Job Details: 07/01/2022
"Arrived on site for refrigerator water flow issues. Inspected unit and work area. Called techline and spoke with Joel SR#7733833981 and I explained the situation and informed me to remove the water pressure regulator and test unit, unit has better water pressure without the regulator and the original hose that was installed. Techline instructed me unit cant have a regulator if house has a water filtration system witch CX does have one. Techline instructed me to dispense water out of the unit and if it dispenses anywhere from 5.5oz to 9oz in 7.5 seconds unit is operating properly. I made CX aware of the situation. Unit is operating properly at this time. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Temple, TX 76502
Jonathan M
Job Details: 07/01/2022
Arrived on site for a freezer that is making a rattling noise in operation. Inspected unit and work area. Confirm the customers complaint and remove the back cover. Found the capillary tube vibrating against the dryer causing the issue. Separated the refrigerant lines and tested the unit. The NTM to work and operate as designed with no abnormal sounds present. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Temple, TX 76504
Jonathan M
Job Details: 07/01/2022
Arrived on site for a refrigerator that is freezing items in the refrigerator section. Inspected unit and work area. Confirmed customers complaint but found the refrigerator completely packed full of food and items pushed against the back wall causing an air flow restriction. He advised that things are freezing on the second shelf where multiple items were pushed against the back wall. I explain to the customer that airflow can cause this issue. Went over user care guide with the customer. Went ahead and checked the damper and found it opening and closing as designed. Remove the back cover for the control and check resistance through the thermistors. Found the refrigerator thermistor reading 5.27 k ohms (51?F) and the freezer thermistor showing 16.45 k ohms (11?F). Checked my temperature in my refrigerator and found it sitting at 52?F check the freezer and confirmed the 11?F. Advise the customer that the unit is working as designed and the airflow issue is the only thing that can be causing this at this point. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Temple, TX 76502
Jonathan M
Job Details: 07/01/2022
Arrived on site for an ice machine that has no power. Inspected unit and work area. Did confirm the customers complaint and attempted to move out the ice machine. Found the ice machine immediately turn on. Pulled the unit out and checked the external drain pump. Found the power cord to the unit that plugs into the external drain pump had backed out and was not making a good connection. Secured the connection and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA01
Near Killeen, TX 76542
Tyler
Job Details: 07/01/2022
Arrived on site for refrigerator needing previously diagnosed display control/cover. Upon arrival installed part. Reassembled and tested unit. Found dispenser fully functioning as designed. Call complete
We serviced a
GE REFRIGERATOR
Model GSS25IFPHWW
Near Driftwood, TX 78619
Luis
Job Details: 07/01/2022
"Arrived on site for unit not cooling correctly. Found middle divider extremely hot to the touch,removed evaporator cover unit running through a defrost heater working correctly,found condenser coils ok diagnosed a defective fan motor,found unit also powering on and off diagnosed unit will need a new fan motor,control and fan blade.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Austin, TX 78739
Luis
Job Details: 07/01/2022
"Arrived on site for water leaking. Found no water in fresh food compartment,found frozen drain in freezer section,removed compressor cover found an obstruction in drain tube extension,defrosted drain from compressor compartment,installed a new drain tube.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Austin, TX 78727
Wesley
Job Details: 07/01/2022
"Called techline for repeat low and slow production. Spoke with clif. Sr#7734020777 made check and found all base functions are within specifications. Found E5 error needed to be cleared to improve performance. Advised customer on repair. Cleared error and set up unit to produce, all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Round Rock, TX 78681
Paul
Job Details: 07/01/2022
Arrived onsite for a dishwasher with a front door panel visibly broken. I found the console glue separating causing the touchpad to bubble up. I replaced the console and removed all the plastic from the front door panel. I ran diagnostics and the machine is working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Georgetown, TX 78626
Paul
Job Details: 07/01/2022
Arrived onsite for a dishwasher with the door falling down when opened. I found both door hinge pads broken. I replaced the pads and the door works as designed. Use Authorization # W13ADR0DPL1. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ2
Near Georgetown, TX 78626
Paul
Job Details: 07/01/2022
Arrived onsite for a range with the bake burner not lighting correctly to replace previous diagnosed parts. The customer stated the can hear the unit sparking and the gas coming out every time it will not lite. I tested the unit and found the bake ignitor a little warped so I replaced it. I found it sparking multiple times to light the burned so I adjusted the air shutter and was able to get it to lite on the first spark. I ran the unit up to 500 degrees and let the burner relight and it ignited the burner on the first spark. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM02
Near Georgetown, TX 78626
Paul
Job Details: 07/01/2022
Arrived onsite for a refrigerator with slow and no ice production. I found the actual FC temp at 2 degrees. I forced a harvest and I found the icemaker heater not working. I replaced the icemaker and it went thru a harvest and filled. The unit is working as designed. There were no water leaks present at the time of service. Call complete. Authorization Number W13C4R0APL1 .
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Pflugerville, TX 78660
Wesley
Job Details: 07/01/2022
Arrived onsite for broken sensor. Replaced sensor unit is now operating as as designed. Advised customer on repair.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SR/AA
Near Austin, TX 78724
Joe Z
Job Details: 07/01/2022
Arrived onsite to install previously diagnosed parts. Replaced icemaker and added silicone to areas the have potential to receiving warm air. ToLd customer to give unit some time before producing ice. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBLC36FTS05
Near Austin, TX 78732
Scott
Job Details: 07/01/2022
"Arrived on site for water leaking from ice maker into ice bin . Found ice maker leaking . Replaced icemaker . Ran harvest all checked normal. No water leaks detected at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78731
Scott
Job Details: 07/01/2022
Arrived on site replaced drain motor and inlet housing . Ran diagnostics 2 all connections are dry . Parts 108.50. Collected 117.45 cc No water leaks detected at time of service. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Austin, TX 78703
Scott
Job Details: 07/01/2022
"Arrived on site for dishwasher door making loud scraping and popping noise when opening . Found toe kick had come loose and was getting bent and catching on door . Straightened toe kick out , door is now operating quietly and smoothly. No water leaks detected at time of service. Collected 151.54 cc . job complete"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near Pflugerville, TX 78660
Wesley
Job Details: 07/01/2022
"Arrived onsite for long dry times and found, unit with blockage in duct and blower housing. Vacuumed out thoroughly and verified unit is now operating as designed. Advised customer on having ridged duct installed and using timed dry to complete more thorough cycles. All checks good."
We serviced a
LG DRYER
Model DLEX3700W
Near Austin, TX 78703
Scott
Job Details: 07/01/2022
Arrived on site for brush falling down into lint trap. Removed brush from blower housing . Cleaned remaining lint out .No lint build up at time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78724
Joe Z
Job Details: 07/01/2022
"Arrived onsite for Will Not Wash. Upon arrival ran diagnostics and found Error codesF4-E3 motor not running, f5-e1 door switch not closed within 4 seconds , and f7-e1 no heat. Ran auto test and motor receives voltage but would not energize. Need to replace sump and motor. Replaced sump and motor and test unit on auto test. Unit now washes as designed. Also heater energized during test. No leaks present at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Del Valle, TX 78617
Joe Z
Job Details: 07/01/2022
Arrived onsite for 1. Not Cooling - Refrigerator Section - Refrigerator 2. Frosting-on vents. Upon arrival found cooling in all sections with not frost build up. Pulled evaporator cover and secured all harness connections. Tested thermistors and passed test. Inspected drain pan and is leveled and clear. Customer will monitor the unit and call back if issue persist
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Manor, TX 78653
Joe Z
Job Details: 07/01/2022
Arrived onsite to install previously diagnosed parts. Replaced harness and heater. Test unit by forcing defrost heater. Unit no longer tripps the breaker . Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Manor, TX 78653
Joe Z
Job Details: 07/01/2022
Arrived onsite for soap dispenser wont close. Upon arrival inspected unit and found dispenser door latch has failed and dispenser is not staying closed. Replaced dispenser and unit is operating correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Manor, TX 78653
Matthew
Job Details: 07/01/2022
Arrived onsite for refrigerator ice maker not making ice. On arrival confirmed with claims that unit is under extended warranty. Had representative on the line and sent dispatch. Confirmed with SC that dispatch was received from AIG. Tested unit and found frozen fill tube. Thawed tube and tested. Ice maker did harvest and cleared tube line by performing multiple fill test. All components are functioning properly. Customer will monitor ice production. Unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Austin, TX 78758
Matthew
Job Details: 07/01/2022
Arrived onsite for fridge leaking. Upon arrival inspected unit. Found leak coming from clogged drain line. Thawed all ice buildup in bottom of freezer compartment and cleaned drain line. Unit is now draining properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
Matthew
Job Details: 07/01/2022
Arrived onsite to replace previously diagnosed parts. Replaced main control and panel. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78748
Luis
Job Details: 07/01/2022
"Arrived on site. Found. A defective compressor cover,replaced cover assembly."
We serviced a
KITCHENAID REFRIGERATOR
Model KUID508HPS00
Near Austin, TX 78746
Luis
Job Details: 07/01/2022
"#1031 Arrived on site. Diagnosed a defective bin thermistor,replaced defective bin thermistor"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI2131QE3
Near Hutto, TX 78634
Cliff
Job Details: 07/01/2022
"Arrived on site to diagnose a refrigerator that is leaking in to the rc. Found condensation freezing and melting in wiring hollow, between fc and rc. Issue is due to poor design and no repairs are possible.
We serviced a
KITCHENAID REFRIGERATOR
Model KDDC24RVS00
Near Bee Cave, TX 78738
Justin
Job Details: 07/01/2022
Arrived on site to install previously diagnosed parts. I installed the thermistors and the unit was still not functioning. I found the control also bad. I installed the control and then the unit began working as designed. I collected the balance in full with CC. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78749
Justin
Job Details: 07/01/2022
Arrived on site for a dishwasher with upper rack issues. Upon further inspection I found the adjusters bad. I replaced the adjusters and the unit is now as designed. Call complete.
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A2
Near Austin, TX 78747
Justin
Job Details: 07/01/2022
Arrived on site for a dryer not heating. Upon arrival the customer stated the unit turns on but does nothing. The customer also stated they had another company look at the unit first. I found they left several screws off of the unit. Upon further inspection I found the belt and idler pulley broken. I installed both parts and the unit is now working as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ03
Near San Marcos, TX 78666
Andrew
Job Details: 07/01/2022
Arrived on site to test unit for water droplets collecting on top side of FC door gasket. Found gap between cabinet and linear. Filled gap with silicone and turned center mullion to always on. Advised customer to monitor. All gaskets sealing as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near San Marcos, TX 78666
Andrew
Job Details: 07/01/2022
Arrived on site to test unit for build up ice underneath ice bin. Placed Permagum around ice chute and advised customer to monitor. If issue persists recommend replacing left door as all components are sealing and no sign of frost except under neath ice bin. Job complete.