We serviced a
UNKNOWN REFRIGERATOR
Model WRS555SIHZ06
Near Pflugerville, TX 78660
Wesley
Job Details: 09/08/2022
Arrived onsite and found no cool. Compressor seized and overloading the start device. ordrng 1 R600a (R600a)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Austin, TX 78717
Paul
Job Details: 09/08/2022
"Arrived onsite to inspect refrigerator having water pooling and turning to ice under the drip pan, it is also making a noise. I found that the pan is still partially warped, but the main issue is that the drip pan is not sealed to the drain hole in the liner and that the drip pan with the smaller nozzle was installed, but it needs the drip pan with the larger noses installed and it needs to be sealed to the liner with Permagum. Ordering W11457241(drip pan kit) and/shims. Office to RS.; ordrng 1 W11457241 (Drain pan) and 2 Shims (Shims)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Round Rock, TX 78664
Wesley
Job Details: 09/08/2022
Arrived onsite and found unit not cooling well. Determined that the unit is having compressor failure based on partial frost pattern. R600a unit. Office to reschedule and management to verify needed parts are in order. ; ordrng 1 R600a (R600a)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Del Valle, TX 78617
Joe Z
Job Details: 09/08/2022
"Arrived onsite for Not Cooling . Upon arrival inspected unit and was hot in both boxes. Found compressor powering on and rattling, then shutting off every couple of minutes. Compressor is pulling 9 amps. Need to replace compressor. This is a r600 unit. Ordering compressor, UV drier, access valve, nitrogen, and r600 kit. Office to reschedule ; ordrng 1 W11370574 (Compressor) and 1 Wpw10143759 (UV drier) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit)"
We serviced a
JENN-AIR COOKTOP
Model JIC4736HS00
Near Canyon Lake, TX 78132
Andrew
Job Details: 09/08/2022
Arrived on site to test unit for squiggly line showing up on center control when using cooktop. Spoke with Techline and recommend. Replacing center control. Office to reschedule. SR#7734542499; ordrng 1 W11333463 (Center control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Austin, TX 78759
David S
Job Details: 09/08/2022
Arrived on site to install a new pantry harness. I got the harness connected and found the leds not working. I found the control sending voltage to the led board but no power being distributed. I am ordering the led control. The office will reschedule when we have eta on the parts. ; ordrng 1 W10804160 (Led control) and 1 Autho (Autho)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, TX 78759
David S
Job Details: 09/08/2022
"Arrived on site for washing machine rattling around. I inspected the unit and work area. I found the inner basket wobbling around inside the out basket, indicating a bent gear case. I am ordering the gearcase, cam, and belt to complete the repair. The office will reschedule when we have an eta on the parts.; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near New Braunfels, TX 78132
Andrew
Job Details: 09/08/2022
Arrived on site to test unit for RC door squeaking and crisper drawer warped. Applied grease to door and noise was significantly better but customer currently has construction going on and unable to properly hear. Needing new crisper drawer and trim piece. Will further assess door squeak on return visit. Office to reschedule. ; ordrng 1 WPW10292504 (Crisper pan) and 1 W11214890 (Handle trim)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS0
Near Bastrop, TX 78602
Joe Z
Job Details: 09/07/2022
Arrived onsite for SAFETY Whpl Mw tripping breaker . Upon arrival customer stated that they had an electrician check breaker. Electrician found burnt wire at breaker and replaced wiring and breaker. I tested unit 3 times by heating cup of water . Unit operated correctly. Customer asked to heat a plate of food for 3 minutes. Unit heated correctly. Contacted SAFTEY TEAM and determined that the breaker was the issue.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Cedar Creek, TX 78612
Joe Z
Job Details: 09/07/2022
"Arrived onsite for Both Compartments are Not Cooling. Upon arrival inspected unit and is hot in both boxes. Inspected compressor and there is no power to compressor. Got 120 from control to inverter. Check windings on compressor and all three are 6.7 ohms. Need to replace inverter to be able to test sealed system.Replaced inverter and test unit. Compressor now operates and evaporator is frosting. Customer will monitor unit for next 48 hours. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE525SOJZO
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/07/2022
"Arrived on site to test unit for cooktop on and cooktop warm lights nots going away. Found RF infinite switch was the issue. Replaced switch, unit working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Austin, TX 78748
Leonardo
Job Details: 09/07/2022
Arrived on site to test unit for unit sparking. Test unit and found bad diode. replaced diode test unit and unit heating correctly job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Driftwood, TX 78619
Leonardo
Job Details: 09/07/2022
Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Replaced sump and motor. Test unit and unit test good job complete.
We serviced a
KENMORE WASHER
Model 110.922831
Near Austin, TX 78739
Kevin
Job Details: 09/07/2022
"Arrived on site and inspected washer and found standing water in tub. Set washer into a drain and spin and water is not being removed. Removed water with vacuum, And replaced drain pump and it will now remove water properly. "
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Austin, TX 78746
Scott
Job Details: 09/07/2022
"Arrived on site for ice maker not making ice . Ran diagnostics all checked normal. Ran normal cycle unit made two batches of ice . Recommended no repair at this time .
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Meridian, TX 76665
Jonathan M
Job Details: 09/07/2022
"Arrived on site for a refrigerator that has dim lights in the refrigerator and freezer sections and is not making ice. Inspected unit and work area. Did confirm the both customer complaints and found the unit had a service pointer for the light module (W11460554 - special project S191AQ). Attempted to remove the freezer module but found the connector piece formed into the cabinet. Spliced off the wires off the existing module and replaced the module with a new module. Found the light began to illuminate inside the freezer and refrigerator section. Tested the unit and diagnostics on the icemaker and found all tests pass except the icemaker error codes test. It registered an E5 (timed ice making) indicating a motor or thermistor issue. The customer agreed to the repair. Replaced the icemaker and tested the unit and diagnostics. Everything began to work and operate as designed.
We serviced a
MAYTAG DRYER
Model MED8630HC2
Near Waco, TX 76712
Jonathan M
Job Details: 09/07/2022
"Arrived onsite or a dryer that was banged up during a move. The customer advised she just wanted the unit checked out prior to use due to damage sustained by both he dryer and her washer. Inspected unit and work area. Did confirm the unit start up, tumble, and heat as designed. I advised the customer the unit is working properly despite the cosmetic damage done to the unit. Call complete."
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS05
Near Temple, TX 76502
Tyler
Job Details: 09/07/2022
Arrived on site for walloven/microwave combo. Upon arrival reconfirmed issues and found failures due to previous diagnosis of damaged liner.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Rogers, TX 76569
Tyler
Job Details: 09/07/2022
Arrived on site for washer with broken lid latch. Upon arrival confirmed issue. Found latch broken and not engaging/disengaging. replaced part. Found washer now functioning as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Manor, TX 78653
Wesley
Job Details: 09/07/2022
Arrived onsite and found unit is not operating with failed cold water valve. Completed repair and tested. Calibrated. All systems pass.
We serviced a
AMANA REFRIGERATOR
Model WRF535SWHV01
Near Manor, TX 78653
Wesley
Job Details: 09/07/2022
"Arrived onsite and found unit operating as designed but had a glitch that caused cooling loss. Customer wanted unit inspected. All checks good. Advised customer to use surge protector and that if unit continues to have a pattern of cooling loss, control should be replaced.
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS0
Near Pflugerville, TX 78660
Wesley
Job Details: 09/07/2022
Arrived onsite and found blown fuse and bad switches.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5DHEXWB00
Near Austin, TX 78754
Wesley
Job Details: 09/07/2022
Arrived onsite and found fill arm wire dislodged from motor box. Repaired by reinstalling fill arm.
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2430IL02
Near Austin, TX 78723
Matthew
Job Details: 09/07/2022
Arrived onsite for unit in microwave giving shorted keypad error. Upon arrival inspected unit. Error current on display. Power cycled unit and checked connections. Unit still giving error. Needed to replace console. Replaced console and tested. Unit is now functioning properly. Job complete.
We serviced a
WHIRLPOOL FREEZER
Model KRMF706EBS01
Near Austin, TX 78737
Kevin
Job Details: 09/07/2022
"Arrived on site and inspected refrigerator and found freezer temperature is 48?, fresh food temperature is 46?. Exposed freezer evaporator and found no frost pattern. Sealed system will need to be rebuilt to repair refrigerator.
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC2
Near Lakeway, TX 78738
Justin
Job Details: 09/07/2022
"Arrived on site for a washing machine that will lock and then do nothing after starting a cycle. On arrival the customer also pointed out some rusting on the unit and the water lines that had significant corrosion. I put the unit into diagnostics mode and found stored error codes F7E5 for shifter failure, F3E2 for water temp fault, and F2E1 for stuck key. I cleared the error codes. I then activated each component manually. On testing the cold alive I went to insect for leaks and the line snapped off due to rust. I turned the water at the wall off. I then tried to run a spin but it would not work. I gained access to the bottom of the unit and found significant rust and gearcase oil. I removed the rotor and found significant rust under it. Upon further inspection nI also found the LED on the console bleeding through. In order to repair the unit it will need a new console, valve, gearcase, rotor, stator, slider, and shifter.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78738
Justin
Job Details: 09/07/2022
"Arrived on site for a washing machine with the unit leaking from the dispenser. On arrival the customer stated that sometimes it will leak out of the front and under the dispenser. I put the unit into diagnostics mode and found stored error code F0E5 for off balance load. I cleared the error codes. I then ran a diagnostics test and manually activated each component to find the unit running as designed. I could not replicate the leak. I installed the new dispenser and test the unit. I found it working as designed with no leak present.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Marion, TX 78124
Andrey
Job Details: 09/07/2022
"Arrived on site to test unit for not turning off, tested unit found failed pressure switch fault, fail control board, pump would not turn off and a safety precaution called safety and presented my findings replaced control and pressure switch, tested unit , unit now functioning as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Austin, TX 78724
Matthew
Job Details: 09/07/2022
"Arrived onsite for microwave making noise. Upon arrival inspected unit. Found noise customer was experiencing was the flap on the dampener closing. Verified operation. Notified customer that when fan is turned completely off or a cook cycle ends, the metal dampener will shut. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78724
Matthew
Job Details: 09/07/2022
Arrived onsite for dishwasher not drying properly. Upon arrival inspected unit. Found all components functioning properly. Instructed customer on use of rinse aid. Also Instructed on accessing filter routine cleaning. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC0
Near Marion, TX 78124
Andrey
Job Details: 09/07/2022
"Arrived on site to test unit for not filling enough water, tested unit found no error codes, customer stated that after wash cycle his clothes does not smell good and when washing clothes is not submerged in water, advised customer that the unit is designed to use less water so it can get washed by wash plate instead of just floating, and advised customer to run a clean cycle with afresh to help with smell, unit functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Temple, TX 76501
David Z
Job Details: 09/07/2022
Arrived on site to install filter housing to resolve filter housing making loud noises even in use. Replaced filter housing and retested. Verified no leaks present and unit working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Georgetown, TX 78626
Maurice R
Job Details: 09/07/2022
"Arrived on sit to install previous diagnosis parts. Installed new oven door handle. Tested door,working as design."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Georgetown, TX 78633
Maurice R
Job Details: 09/07/2022
Arrived on site to install previous diagnose parts. Installed harness and tested unit. MW worked as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Kyle, TX 78640
Andrey
Job Details: 09/07/2022
"Arrived on site to test unit for loud noise during spin, tested unit found slider has split causing the rotor to not disengage properly making and scrapping noise, replaced slider, tested unit, unit now functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Copperas Cove, TX 76522
Tyler
Job Details: 09/07/2022
Arrived on site for washer needing previously diagnosed motor. Upon arrival installed required part. Tested unit and found unit functioning as designed call complete
We serviced a
WHIRLPOOL OVEN
Model WFG530S0ES1
Near Liberty Hill, TX 78642
Paul
Job Details: 09/07/2022
"Arrived onsite to inspect oven not maintaining heat. I found that the oven was set to LP when installed, but the oven is running off of natural gas. I adjusted the valve for natural gas and adjusted the valve opening. Tested unit temperature. Unit fired immediately at 350?. Tested unit multiple times to make sure heat came back on after reaching preheat temperature. Unit reignites as designed. Operational test good. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Kyle, TX 78640
Andrey
Job Details: 09/07/2022
"Arrived on site to replace previously diagnosed compressor, ran test with watt meter, compressor powered on and gradually increased to 161 Watts but next 3 minutes was slowly decreasing to 105 watts, 50% in watts drop did not occur, pumped unit with Nitrogen, held pressure for 15 minutes, replaced compressor with Orion board, system held hood vacuum for 20 minutes, charged unit 4.65oz, spoke to AH on proper pressures, all seems to be running as designed, evaporators developed a frost pattern, advised customer to monitor to see if ice production resumes, at this time job complete"
We serviced a
KITCHENAID COOKTOP
Model KCGS350ESS00
Near Hutto, TX 78634
Cliff
Job Details: 09/07/2022
"Arrived on site to diagnose a cooktop with burners not lighting. Found broken wire in ignition switch harness, and repaired wiring. Tested unit and found all is functioning properly at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hutto, TX 78634
Cliff
Job Details: 09/07/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found heating t-stat not wired preventing heater from operating. Rewired t-stat properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hutto, TX 78634
Cliff
Job Details: 09/07/2022
Arrived on site to diagnose a range with a door coming apart. Found handle loose on right side causing door to separate. Reset handle to proper position and tested unit. Found all is functioning properly at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pflugerville, TX 78660
Cliff
Job Details: 09/07/2022
"Arrived on site to diagnose a dishwasher that is making unusual noise. Found suds causing cavitation in pump and reducing back pressure on pump impeller, increasing impeller speed. Advised customer on findings and no further repairs needed. No leaks were found at time of service and issue documented with techline.Tech line rep BruceFile# 7734530899"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB
Near Austin, TX 78750
Vincent
Job Details: 09/07/2022
"Arrived on site for refrigerator, inspected unit and work area. Found fan lose and making vibration noises. Tightened the fan and unit is now operating as designed. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78750
Vincent
Job Details: 09/07/2022
"Arrived on site for refrigerator, inspected unit and work area. Found frost in the evaporator cover. Tested defrost and it was operating as designed. Explained to CX to make sure doors are always closed. Unit will have to be defrosted for 48hrs and then power it back on and let it cool for 24hrs. Explained to CX the defrost procedure .No leaks where observed during service. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Round Rock, TX 78681
Vincent
Job Details: 09/07/2022
"Arrived on site for refrigerator, inspected unit and work area. Tested in test 120 icemaker and was dead. Replaced it and retested and completed all test. I then did a fill test 97 and it worked. Unit is operating as designed. No leaks where observed during service. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
Kimo
Job Details: 09/07/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778?after doing so I tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Mustang Ridge, TX 78610
Kevin
Job Details: 09/07/2022
"Arrived on site and found evaporator is frosted over, Removed panel and exposed harness with steamer and found brown wire to heating element is not inserted into harness connector properly. Also replaced thermistor, user interface, And diffuser. Homeowner is going to defrost refrigerator completely over the next two days. If issue continues will need control box, evaporator harness, and defrost heater, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Georgetown, TX 78626
David Z
Job Details: 09/07/2022
Arrived on site to install new door switch due to broken switch. Replaced door switch and tested. Verified all working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Andice, TX 78628
Paul
Job Details: 09/07/2022
"Arrived onsite to inspect dishwasher not drying properly. I entered the unit into a diagnostic test and I tested amp draw on heater. The unit moved through each cycle as designed and the amp draw on the heating element was 7.4-6.3 amps during the wash cycle. Operational test good, no leaks observed during service. Call complete.Advised CX to add rinse aid to dishwasher to help with drying."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Liberty Hill, TX 78642
Paul
Job Details: 09/07/2022
Arrived to install previously diagnosed and ordered parts. R/R the filter housing and tested the dispenser. All is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Marble Falls, TX 78654
Paul
Job Details: 09/07/2022
"JM: Arrived onsite to install previously diagnosed and ordered parts. I punctured the drier and found that the sealed system still had a full charge. I removed the three way valve, connected nitrogen to the RC capillary tube and was able to blow nitrogen through it. Proving there was no restriction in the RC capillary tube. Installed compressor, drier, three way valve and ran test 40 and found that there was a frost pattern developing on the RC evaporator. Operational test good, no leaks observed during service. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Leander, TX 78641
Kimo
Job Details: 09/07/2022
Arrived onsite for refrigerator that is leaking water at the back. I found the leak cut out the damage section of the hose and rejoined it use a fitting WP4373559. I tested the unit by running a few cups of water though it and found no leaks job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Leander, TX 78641
Kimo
Job Details: 09/07/2022
Arrived onsite for refrigerator not cooling and ice buildup on the evap. Upon arrival I gained access to the evap and found that then heating element harness pin loose. I collected this then tested the heating element and found it good. I plugged the harness back in and removed the built up ice and found that air flow return to normal. Unit operating as designed job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Andice, TX 78628
Lou
Job Details: 09/07/2022
"Arrived on site all previously diagnosed and ordered parts. Due to the oven door inner handle brackets being bent, the screws missing and the screws missing at the bottom the door, I removed and replaced the brackets and installed the screws. I removed and replaced the door gasket due to it being damaged and removed and replaced the switch harness and spark ignitor and tested the unit. Unit is operating as designed. I recommended that the customer clean the middle and back right burner heads as the unit warranty will not cover the replacement due to the amount of cooking oils/grease on them. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Austin, TX 78737
Luis
Job Details: 09/07/2022
"Arrived on site. Diagnosed a defective compressor,replaced defective compressor vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS04
Near Austin, TX 78704
Luis
Job Details: 09/07/2022
Arrived on site. Removed defective fan installed new ice box fan ran diagnostics fan powered on.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Spicewood, TX 78669
Justin
Job Details: 09/07/2022
"Arrived on site to install previously diagnosed parts. I installed both tubes, the grid cutter, reservoir, and replaced the thermistor clip. I then cleaned out the rust in the ice bucket. I test the unit and found it running as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Del Valle, TX 78617
Matthew
Job Details: 09/07/2022
Arrived on site for washer not starting a cycle and lid lock light on. Upon arrival inspected unit and found indicator lights blinking signaling error codes. Found error code on display was due to no drain. Inspected unit further and found harness to drain pump not secured. Secured harness connections and tested. Unit is now operating properly. Discussed importance of not overloading unit to prevent basket from weighing down too far and obstructing drain pump connection. Job complete
We serviced a
KITCHENAID OVEN
Model KFID500ESS02
Near Lago Vista, TX 78645
Lou
Job Details: 09/07/2022
"Arrived on site to inspect range oven catching fire. Upon further inspection, the customer advised that the upper oven on their range began to produce heavy smoke and they feared it was on fire. I tested the oven on Bake at 370 degrees .Ike the customer had the last time they used it and monitored the unit. I found the metal plate with the broil element had old cooking grease/oils on it and they were getting hot and smoking (photos). I advised the customer of my findings and contacted Whirlpool Safety and advised them of my findings. They documented my findings and added info to Ref #7734487083. No repairs needed at this time, job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Point Venture, TX 78645
Lou
Job Details: 09/07/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Leander, TX 78641
Lou
Job Details: 09/07/2022
"Arrived on site to inspect cooktop burner not igniting. Upon further inspection, I tested all burners and found the front left burner takes too long to ignite and all burners flames needed adjusting. I removed the front left burner head and found slivers of metal in the gas flow ports closest to the ignitor. I removed the slivers and adjusted the burner head and re-installed and tested. Adjusted all flames and retested unit and it is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0JS3
Near Austin, TX 78744
Leonardo
Job Details: 09/07/2022
Arrived on site to replace cooktop glass. Replaced cooktop test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78724
Matthew
Job Details: 09/07/2022
Arrived onsite for dishwasher not draining properly. Upon arrival inspected unit. Found knockout not removed from disposal causing unit not to drain. Removed knockout and tested. All components are functioning properly. Ran express wash to clear standing water. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Austin, TX 78724
Matthew
Job Details: 09/07/2022
Arrived onsite for refrigerator hinge pin still popping out after repair. Upon arrival inspected unit. Found hinge failed. Replaced hinge. Tested unit and unit is functioning properly. Door is now secured. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Austin, TX 78724
Matthew
Job Details: 09/07/2022
"Arrived onsite for top corner damaged and broken glass. Upon arrival inspected unit. Found freezer door damaged at top left corner, freezer shelf glass broken and top right rear severely crushed in. Also unit had gap in liner all the way across the bottom. Took pics and called tech line. Unit non repairable. Will refer to customer service. Provided SR#7734533226."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78723
Matthew
Job Details: 09/07/2022
"Arrived onsite to replace previously diagnosed parts. Replaced ice bucket, seal chute and coupling. Tested unit and unit is now dispensing ice properly. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Spicewood, TX 78669
Justin
Job Details: 09/07/2022
Arrived on site for a refrigerator with an issue with a freezer compartment drawer rack. Upon further inspection I found the upper drawer left side track with ice in the rails. I let the ice thaw and the rail began working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Austin, TX 78723
Matthew
Job Details: 09/07/2022
Arrived onsite for front left burner only working on high and not cycling. Upon arrival inspected unit. Found failed switch. Replaced switch and tested. Unit now heating and cycling properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78723
Matthew
Job Details: 09/07/2022
Arrived onsite to replace damaged doors. Replaced fridge doors. Unit is functioning properly properly. Job complete
We serviced a
JENN-AIR COOKTOP
Model JGCP436HL
Near Spicewood, TX 78669
Justin
Job Details: 09/07/2022
Arrived on site for a cooktop with the front middle burner not igniting. I test the unit and found it sparking but not igniting. Upon further inspection I found the holes in the burner head severely clogged. I cleared the clog and the unit began working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Bastrop, TX 78602
Joe Z
Job Details: 09/07/2022
Arrived onsite for Leaking. Upon arrival ran diagnostics and there were no error codes. Ran auto test and could not duplicate leak. After series of questions with customer. It was determined that the leak happens mid way through wash cycle. I ran a quick cycle and during draining found water over flowing from standpipe. Advised customer to call plumber. No leaks are coming from unit at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Bastrop, TX 78602
Joe Z
Job Details: 09/07/2022
Arrived onsite for Heating Element - SP W11540964 - Special Project S17304 . Upon arrival inspected unit and replaced heating element. Test unit and unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Bastrop, TX 78602
Joe Z
Job Details: 09/07/2022
"Arrived onsite for does not cycle with water. Upon arrival test unit and there is water from supply to unit. Adjusted small kink in fill line. Ran a cycle, unit is receiving water correctly. Also test pump and unit is pumping water through spray arms as designed. No leaks present at this time. Job complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Cedar Creek, TX 78612
Joe Z
Job Details: 09/07/2022
"Arrived onsite to install previously diagnosed parts. Unit was unplugged and away from wall. Replaced UI, control, and thermistor. Restored power. Let customer know to give the unit ample time to cool to desired temps. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/07/2022
"Arrived on site to replace previously diagnosed UI control and main control. Replaced parts, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near New Braunfels, TX 78132
Andrew
Job Details: 09/07/2022
"Arrived on site to replace previously diagnosed compressor. Replaced compressor, system held 135psi at 30mins of nitrogen with no signs of any leaks. Vacuumed system and charged to specs. Frost pattern developing ideally. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near New Braunfels, TX 78132
Andrew
Job Details: 09/07/2022
"Arrived on site to test unit for loosing power randomly. Found error codes f6e3 and f6e2(miscommunication between UI and ACU). Replaced control and UI, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near New Braunfels, TX 78130
Andrew
Job Details: 09/07/2022
Arrived on site to test unit for squealing sound when spinning. Found feet were sliding causing squeal. Flooring is very slick and advised customer to place grippers underneath legs to get rid of noise. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Seguin, TX 78155
Andrey
Job Details: 09/07/2022
"Arrived on site to test unit for no heat, tested unit found incorrect voltage in junction box, L1-N 120VAC, L2-N 8vac and L1-L2 86vac, adjusted prongs on power cord and unit is now receiving proper voltage and is heating, advised customer to get electrician to replace outlet due to connections getting loose, at this time job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near McQueeney, TX 78123
Andrey
Job Details: 09/07/2022
"Arrived on site to test unit for no ice production, tested unit found ice maker cycling but valve not engaging, removed back panel and for power to the IM valve disconnected , secured connection, tested unit, unit now functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Killeen, TX 76543
Tyler
Job Details: 09/07/2022
Arrived on site for dryer not heating correctly and causing lint to stick on backside of lint screen. Upon further testing I found dryer overall functioning as designed but there was a clog within venting of home preventing airflow and unit to clog back up into lint screen area. Instructed customer on getting a dryer vent cleaning. Unit functioning as designed. Call complete
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS09
Near Austin, TX 78739
Leonardo
Job Details: 09/07/2022
Arrived on site to test unit for broken interior glass. Replaced interior glass test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78738
Leonardo
Job Details: 09/07/2022
Arrived on site to test unit for unit giving F8E4 error. Removed float test unit and found bad switch. Replaced switch test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Dripping Springs, TX 78620
Leonardo
Job Details: 09/07/2022
Arrived on site to test unit for left front burner not igniting on time. Test unit and found loose connection at igniter secured connection test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 09/07/2022
Arrived on site to test unit for unit not washing. Test unit and found unit not getting any water. Found water off to unit. Turned water on test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78748
Kevin
Job Details: 09/07/2022
Arrived on site and inspected dryer and found one leg is missing from incoming power. Sound plug is also burnt out but not terminal block. Removed plug from outlet and found outlet is also not showing correct power. Took pictures. Recommended that homeowner have an electrician inspect the outlet and plug will need to be replaced. job complete
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Austin, TX 78748
Kevin
Job Details: 09/07/2022
"Arrived on site and inspected range and found bake element is burnt out, after replacing bake element set range to preheat an at 350? it is only showing 318 on thermocouple but bake element is now working properly. Replaced temperature sensor also, range is now operating normally, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC3
Near Austin, TX 78739
Kevin
Job Details: 09/07/2022
"Arrived on site and replaced control board and control panel. Washer will now work properly ran calibration 52 and then automatic test 51 and both completed properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Austin, TX 78749
Kevin
Job Details: 09/07/2022
"Arrived on site and found saved error code E5 on test 56, on test 57 icemaker cycles properly. Ran test 45 and it filled icemaker, test 36 and test 15 also work properly. Replaced icemaker And heater due to a possible Failed thermistor that generated error code. After replacement ran test 57 and 45 again, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Georgetown, TX 78628
David Z
Job Details: 09/07/2022
Arrived on site to diagnose refrigerator not cooling. No work performed today. Customer has already reset the unit and it's been cooling. They will contact us when unit is in staye of failure so we can make an accurate diagnosis since it's WAI at this time. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Georgetown, TX 78626
David Z
Job Details: 09/07/2022
"Arrived on site to diagnose washer that was not starting cycles. Checked error codes and found error for slow drain. Unit was caught in a drain loop due to reading pressure. I could feel water in the drain line. Ran unit and could hear/feel the drain motor working. Found drain hose is attached to another hose somewhere in the wall, and drains through a garden hose outside. Found that hose is kinked and causing a no drain condition. Once I unkinked the hose I ran the drain. It is now draining but super slow due to a small diameter garden hose. Customer advised they need to have a plumber come out and install a correct large diameter drain solution, since unit can not drain with all the back pressure from the small hose. Unit itself is working as designed, just needs to have drain resolved by plumber. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Jarrell, TX 76537
David Z
Job Details: 09/07/2022
"Arrived on site to diagnose dishwasher not finishing cycles. Customer advised that about halfway through the cycles the disposal is hot, and the GFCI trips and shuts off dishwasher and disposal. Checked outlet and found Hot / Ground backwards on outlet for dishwasher, and disposal reading 113v out of 120. Advised to have builder send electrician to correct incorrect wiring. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78746
Scott
Job Details: 09/07/2022
"Arrived on site , replaced element . Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78746
Scott
Job Details: 09/07/2022
"Arrived on site , replaced element . Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete."
We serviced a
JENN-AIR COMPACTOR
Model TC707S1
Near Austin, TX 78746
Scott
Job Details: 09/07/2022
"Arrived on site ,replaced directional switch . Unit is still doing same thing . Will need new motor .
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Waco, TX 76710
Jonathan M
Job Details: 09/07/2022
Arrived on site for a dryer that has power but will not display anything when the unit is turned on. Inspected unit and work area. The customer advised that the unit sounds like its turning on but there is no display. Advise that hes unable to see what selections and temperature the unit is set to. Did you confirm the customers complaint and did find the unit would start. Went ahead and replaced the user interface console and tested the unit. The unit began to illuminate and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Waco, TX 76707
Jonathan M
Job Details: 09/07/2022
"Arrived on site for the refrigerator that is popping the freezer door open when they close the refrigerator door abruptly. Inspected unit and work area. The customer advised that if they close the door softly, the freezer door does not pop open but if they slam the door shut that he does pop the door open. Checked all gaskets and found all gasket sealing properly. Did explain to the customer that because of air distribution inside of her refrigerator and the fact that they have open air channels from the refrigerator compartment to the freezer compartment, when they slam the door, air pushes up into the freezer and can pop the door open with enough pressure. The customer did state that they are not having any other issues with temperature, moisture, or frost in either compartment. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Hewitt, TX 76643
Jonathan M
Job Details: 09/07/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both slides and tested the unit. Customer was satisfied with the noise coming from the new slides. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lorena, TX 76655
Jonathan M
Job Details: 09/07/2022
Arrived on site for a dryer that is making noises during operation. Inspected unit and work area. Did confirm the customers complaint and disassembled the unit. Found a dent on the right rear panel that caused the blower wheel housing to be somewhat dislodged and rub up against the blower wheel when the unit was running. Knocked out the dent and repositioned the blower wheel housing back to its original location. Tested the unit in the unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Lorena, TX 76655
Jonathan M
Job Details: 09/07/2022
Arrived on site for a dryer that wont power on but will turn on the drum light when the door is opened. Inspected unit and work area. Did confirm the customers complaint and check voltage going to the control. Found proper voltage. Checked voltage going to the user interface and found proper voltage but no buttons would turn on the control panel. Replaced the control panel and tested the unit. The unit began to work and operate as designed. Call complete.