Service History 347

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Austin, Texas 78704

Luis

Job Details: 05/15/2025

"Arrived on site for no ice. Thin ice cubes in mold,ran diagnostic optics passed,fan passed,no errors on icemaker,ran harvest passed ran fill passed. If issue continues will need to order main control"

We serviced a

WHIRLPOOL COOKTOP

Model WEG745H0LZ4

Near Liberty Hill, Texas 78642

Brandon B

Job Details: 05/15/2025

Arrived on-site for broken knob. Verified the issue. Installed knob(w11687171) and cleaned burner. Unit is working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near Kingsland, Texas 78639

Chris

Job Details: 05/15/2025

Arrived onsite for prediagnosed parts wrong part sent ordering new part W11683243; ordrng 1 W11683243 (Cover lights)

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Burnet, Texas 78611

Chris

Job Details: 05/15/2025

Arrived onsite for prediagnosed parts upon arrival replaced tub gearcase splutch assembly belt & suspension ran calibration & test cycles unit is working as designed no leaks observed during service

We serviced a

WHIRLPOOL OVEN

Model WFES3030RS0

Near Round Rock, Texas 78665

Daniel A

Job Details: 05/15/2025

"Arrived on site to inspect range tripping the breaker. Upon further inspection, I verified that the unit was wired correctly and that there was no visual damage to any wires or components. I followed saftey protocol by documenting with photos the location of the unit and terminal block. I replaced the control and both elements per manufacturer's guidlines. I started the burn off process by removing the ground connection at the terminal block and setting the oven to bake at 500 degrees for 30 minutes. After 30 minutes, I reattached the ground connection and tested the oven. The oven is no longer tripping. It is advised to run the oven for an additional 2 hours. However, the home was vacant and could not be done. I called Saftey to document. 7741582169 No one on site to sign"

We serviced a

GE MICROWAVE

Model CEB515P2N1SS

Near Belton, Texas 76513

Robert

Job Details: 05/15/2025

CEB515P2N1SS Arrived on site from previous visit to install parts. On arrival I used 3 microswitch and two were defective I have to order new switches and office to reschedule client . Returning parts just in case. ; ordrng 2 Wb24x10146 (Microswitch)s and 2 Wb24x10190 (Microswitch)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Hewitt, Texas 76643

Robert

Job Details: 05/15/2025

WDF332PAMS0 Arrived on site for a dishwasher with panel issues. On arrival office stated no service is needed client replaced product no parts installed .

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near New Braunfels, Texas 78130

Tim M

Job Details: 05/15/2025

"Arrived on site to test unit for noise. Upon arrival customer presented video of the issue, noise appears when agitator is spinning CCW. Gearcase inner shaft has dropped and is causing the cam teeth to make contact. Replaced gearcase (W11449840) splutch (W10721967) actuator (W11481722) and belt (W11239867). Ran a test cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Austin, Texas 78737

Andrey

Job Details: 05/15/2025

"Arrived on site to test unit for loud noise, tested unit found motor moun and harness vibrating against cabinet, added sound pads and tested, unit is now running as designed job complete installed W11113654"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS7

Near Jarrell, Texas 76537

Tyler

Job Details: 05/15/2025

"Arrived on site for range not turning on. On arrival verified unit had 243L1&2, 121 for L1-n & L2-n. & 0ng. Replaced control w11082269 and tested unit to 500 without tripping breaker. Call complete"

We serviced a

WHIRLPOOL DRYER

Model WED6150PW0

Near Jarrell, Texas 76537

Tyler

Job Details: 05/15/2025

"Arrived on-site for dryer taking more than one cycle to dry clothes upon arrival. I was able to confirm the failure and upon further inspection I found the dryer was working as designed but using a borough scope I was able to verify through the venting of the home that there was a clog built up at the exit on the roof due to chicken mesh wiring being installed when the home was built and collecting all the land and not allowing it to escape out of the house, which will cause prolonged failure of the dryer until that screen is fully removed. Explain to customer They would need the builder to come out and do a dryer vent cleaning properly from end-to-end, and make sure that the lint at the exit is fully removed. No parts installed, photo of clog in sd qnd labeled call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Canyon Lake, Texas 78132

Andrew

Job Details: 05/15/2025

"Arrived on site to replace previously diagnosed parts. Found dual valve was actually weeping causing fill tube to freeze over. Replaced valve(W11482383), fan(W10846539), I've maker(W11658802) and UI(W11636543). Advised customer to monitor."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBB2

Near Austin, Texas 78725

Tim M

Job Details: 05/15/2025

"Arrived on site to test unit for beeping and not starting. Upon arrival customer stated unless the unit is unplugged it is always on. Applied power to unit, cycle started immediately. Canceled cycle and drained, could not shut off console. Unit is either draining or a new cycle is starting, no standby mode. Inspected console and found corrosion on the ribbon cable. Replaced console (WPW10475779) and applied power, console is now properly functioning. Ran a test cycle with all components properly engaging. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW0

Near Taylor, Texas 76574

Joe Z

Job Details: 05/15/2025

"Arrived on site for making a vibration type noise from rear of unit when tumbling. Upon arrival, customer is running a cycle with towels to duplicate issue. Finding noise coming from blower area. Removed blower housing and found thick clump of lint between blower wheel and housing. I removed all lint and test unit. Unit is no longer making sound"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near Mustang Ridge, Texas 78610

Luis

Job Details: 05/15/2025

"Arrived on site for no ice. Ran ice box fan test passed,ran icemaker harvest test failed defective icemaker replaced icemaker ran harvest test passed ran fill test passed. W11557002"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Leander, Texas 78641

Miguel

Job Details: 05/15/2025

"Arrived on site with parts ordered, removed drum. Replaced belt and support wheels with repair kit. Verified operarion. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78727

Wesley

Job Details: 05/15/2025

"Arrived onsite and found unit operating with failed control, unresponsive. Verified power supply and ohmed the drain harness from the control to verify. Replaced control. Unit is now operating as designed. All checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Round Rock, Texas 78665

Daniel A

Job Details: 05/15/2025

"Arrived on site to inspect dishwasher not starting a cycle. Upon further inspection, I placed the dishwasher into diagnostics and observed error F4E3. I verified that the motor had become seized. I replaced the pump and motor and reassembled, and tested the dishwasher. The dishwasher is now operating as designed. No water leaks observed during service. W11613479"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB11

Near Blanco, Texas 78606

Andrew

Job Details: 05/15/2025

Arrived on site to test unit for noise. Found unit working as designed on arrival. However did find channel where water line enters cabinet for ice maker was not sealed causing air leak. Filled in with permagum and sealed gap between liner and cabinet with silicone. Advised customer to monitor. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ3

Near Austin, Texas 78749

Leonardo

Job Details: 05/15/2025

Arrived on site to test unit for bottom spray arm fallen and melted on heating element. Replaced Lower spray arm test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Austin, Texas 78738

Andrey

Job Details: 05/15/2025

"Arrived on site to test unit for not spinning clothes out, customer stated it's random and on some cycles, tested unit it found failed bellow parts of it are cracked do to heavy mold, replaced bellow and tested unit, unit is running as designed but it's over sudding, advised customer to run a few loads empty with vinegar to decrease the amount of suds accumulation, also advised customer to dilute detergent with fifty percent water and see what happens at this time job complete installed W11173364"

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW2

Near Mustang Ridge, Texas 78610

Tim M

Job Details: 05/15/2025

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced igniter (279311), flame sensor (WP338906) and burned assembly (W11652257). Tested unit, unit is now igniting and heating properly. Unit is running as designed, no gas leak detected, job complete."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Hutto, Texas 78634

Scott

Job Details: 05/15/2025

Arrived on site for dryer tumbling but not heating . Getting correct voltage at outlet . Elemnt and thermostats and fuse checked normal. Found timer has failed . Replaced timerW10857612. Unit is heating properly now . No lint build up at time of service. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Belton, Texas 76513

Robert

Job Details: 05/15/2025

"WFES3030RS0 Arrived on site for a range tripping breaker. On arrival verified issue I replaced contol board, bake, and broil element. I removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct product works as it's designed. I recommend client to contact home builder if it happens again to change out the gfci breaker. Can't call whirlpool safety they are closed. I'll call tomorrow."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Austin, Texas 78724

James K

Job Details: 05/15/2025

"Arrived on site for FC overcooling. Upon arrival, front office was about to close. Office to reschedule ; O-emld tckt"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ10

Near Manor, Texas 78653

Leonardo

Job Details: 05/15/2025

Arrived on site to test unit. Advised customer about unit being out of warranty and he said it should be in warranty. I got with claims and they couldnt find anything. Customer called builder and he will try to see what happened and get try to get the unit in warranty.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW3

Near Austin, Texas 78722

Leonardo

Job Details: 05/15/2025

Arrived on site to test unit for dispenser not opening. Test unit and found broken dispenser. Replaced dispenser test unit and unit test good job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Georgetown, Texas 78628

Wesley

Job Details: 05/15/2025

Arrived onsite and secured toe kick following fan dry. All checks good. Inspected drain hose for secure fit.secured upper rack and manifold for proper fit. Unit is now operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austin, Texas 78717

Daniel A

Job Details: 05/15/2025

"Arrived on site to Install previously diagnosed and ordered parts. Upon installation, I found that the left roller wheel is broken and missing half the wheel and the right side roller is also damaged as it is flat. There is too much a risk in damaging the floor in attempting to move the refrigerator out in this condition. I am ordering the left and right roller assembly and returning with the control and ice maker to install next visit. No water leaks observed during service. WPW10515763 WPW10515762 i am scheduling return service for 5/19; ordrng 1 WPW10515763 (Roller left) and 1 WPW10515762 (Roller right)"

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW3

Near Austin, Texas 78759

James K

Job Details: 05/15/2025

"Arrived on site for unit not heating. Upon arrival, turned unit on and unit started heating. Vent is about 1 ft in length heading directly outside the home. Checked temperatures and found 110F to 205F on medium heat. Advised customer to monitor unit and customer agreed. Explained the functions of the moisture sensor. Unit is functioning as designed. No parts needed"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Kingsland, Texas 78639

Chris

Job Details: 05/15/2025

Arrived onsite to inspect dishwasher not going through cycles upon further inspection ran diagnostics found f7e2 bad wash motor replaced pump & motor W11460946 tested unit cycles unit is working as designed no leaks observed during service

We serviced a

JENN-AIR OVEN

Model JJW9530DDB

Near New Braunfels, Texas 78132

Andrew

Job Details: 05/15/2025

"Arrived on site to test unit for not heating. Set unit to bake at 350 and found when cooling fan engaged it was just humming and unit would error out. Found error 4D21(cooling fan) would disable all cooking functions. Recommend cooling fan, control and oven sensor. Elements tested good. Office to reschedule, ; ordrng 1 WP74008383 (Cooling fan) and 1 WP74008369 (Oven sensor)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Austin, Texas 78744

Tim M

Job Details: 05/15/2025

"Arrived on site to test unit for no heat. Upon arrival customer stated she has to run multiple cycles to dry clothes and the door gasket is torn. Inspected unit, found door gasket torn, will need to order. Tested unit, found unit heating. Ran a vent test and found vent has poor circulation causing unit to not dry properly. Advised customer to contact professional vent cleaning service to clear out the vents, once vents are cleared unit will return to optimal performance. Ordering part, no parts installed, rescheduled for 05/22.; ordrng 1 W10861521 (Door seal) and 1 WP279368 (Adhesive)"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Jarrell, Texas 76537

Tyler

Job Details: 05/15/2025

Arrived on site for dryer. On arrival found start knob was slightly stuck on pts but pts was still responsive. Was ablento unstick knob and found it working as designed no parts installed call complete

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MB

Near Manor, Texas 78653

Leonardo

Job Details: 05/15/2025

"Arrived on site to inspect unit due to reported broken tubing. Upon inspection, found all tubing damaged. Unable to locate the model and serial number. Customer stated she had removed the label and is now unable to find it.Contacted the office and informed the customer that she will need to reach out to Whirlpool directly. Without the model and serial number, we are unable to order the necessary parts."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Manor, Texas 78653

Leonardo

Job Details: 05/15/2025

Arrived on site to test unit for not display on control board. Test unit and found board getting correct voltage but not displaying time. Replaced board test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Killeen, Texas 76549

Jonathan M

Job Details: 05/15/2025

Arrived on site to install previously diagnosed part. Inspected unit and work area. I found that the ice maker sent with me was a conversion kit including the icemaker and the wire harness. I replaced both parts and tested the unit. The unit began to work and operate as designed. Call complete. W10882923.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cedar Park, Texas 78613

Daniel A

Job Details: 05/15/2025

Arrived on site to install previously diagnosed and ordered parts per previous technician. I installed the gearcase and belt and also the splutch since it was worn and had deposits from the belt. I recalibrated and tested the washer. The washer is now operatimg as designed. No water leaks observed during service. W11449840 W11239857 W10721967.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Austin, Texas 78724

Wesley

Job Details: 05/15/2025

"Arrived onsite for diagnosed bad compressor. Replaced compressor and added dye drier and access port. Pulled vacuum and checked brazed joints. Charged system to spec and observed for proper cooling. Unit is now operating as designed. All checks good. W11580057, wpw10143759, W11506635"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC0

Near Killeen, Texas 76549

Jonathan M

Job Details: 05/15/2025

"Arrived on site for a dryer that is not drying clothes. Inspected unit and work area. The customer advised that the unit just does not heat, but it does tumble. I checked voltage off the terminal block and found proper voltage and polarity. I gained access to the heating element and found it open, causing the issue. I replaced the heating element and tested the unit. The unit began to work and operate as designed. Call complete. WP3387747."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Manor, Texas 78653

Matthew

Job Details: 05/14/2025

Arrived onsite for unit giving pressure sensor error. Unstacked and disassembled. Found pressure sensor hanging and line kinked. Replaced pressure sensor and corrected pressure hose. Ran diagnostics and now passed. Ran a full quick cycle and passed with no error. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM

Near Austin, Texas 78744

Luis

Job Details: 05/14/2025

Arrived on site. Unit was exchanged by manufacturer under warranty.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM10

Near Austin, Texas 78749

Luis

Job Details: 05/14/2025

"Arrived on site. Adjusted gasket gaskets checked seal,good adjusted freezer air flow."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS12

Near Seguin, Texas 78155

Andrey

Job Details: 05/14/2025

Arrived on-site to test the unit for heating. Tested the unit and found that all components are engaging properly. The unit is heating. The customer's concern was a crackling noise heard while using the unit. I explained to the customer that the crackling noise may have been caused by food with a high iron content. The unit is heating properly. No issues to report. Job complete no parts installed

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78758

Scott

Job Details: 05/14/2025

"Arrived on site for dryer louder then normal. Found rollers,drum , motor and blower wheel in good shape . Used pads under motor mount W11113654 X2. Dryer is sounding normal. No lint build up at time of service. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Manor, Texas 78653

Matthew

Job Details: 05/14/2025

Address is 14820. Arrived onsite for unit needing control and latch replaced. Replaced both and tested. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS4

Near Austin, Texas 78758

Scott

Job Details: 05/14/2025

"Range moved to 205...Arrived on site replaced left front and left rear elements. And cook top glass W11178791W11171119, W11517959. Test burners . All checked normal. Job complete Maintenance not on hand to sign ticket"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM04

Near Austin, Texas 78754

Scott

Job Details: 05/14/2025

Arrived on site for small air gap in top center of fz door . Used perma gum 212643 from truck stock and heated gasket up. Gasket is sealing properly . No water leaks detected at time of service. Job complete

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near McGregor, Texas 76657

Jonathan M

Job Details: 05/14/2025

Arrived on site for a washing machine that is making a squealing sound when the unit is spinning. Inspected unit and work area. The customer advised that the unit makes the squealing sound specifically at the beginning and end of the spinning cycle. He stated that it seems to get worse if he has a heavier load. I checked underneath and found the belt and splutch assembly worn casuing the belt to slip on the drive pulley. I found no evidence of any gear case leaks. I replaced the belt and splutch assembly and tested the unit it. The unit began to work and operate as designed. Call complete. W11239857 and W10721967.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Austin, Texas 78759

Brandon B

Job Details: 05/14/2025

"Arrived on-site for microwave shutting off. Found it wouldn't click and turn off after 3 seconds. Found upper interlocks wasn't engaging. I replaced the interlock(w11551558) and control(w11552018) and tested unit. It's ran for a few seconds and shut off. Has no power now. I'm ordering WPW10574736 capacitor, W11256462 diode, W11495561 mag, and control w11552018 for return visit. Office to reschedule. Nobody available to sign. ; ordrng 1 W11552018 (Control) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W11495561 (Mag)"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78717

Daniel A

Job Details: 05/14/2025

"Arrived on site to inpsect washer displaying error code for slow fill or no water supply. Upon further inspection, I placed the unit into diagnostics and observed error F8E1. I found thatvthe cold water supply was not turned on. I turned on the cold water and tested the unit. The unit is now operating as designed. No water leaks observed during service."

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Manor, Texas 78653

Justin

Job Details: 05/14/2025

Arrived on site for unit tripping breaker. Did factory recommended via whirlpool repair. Replaced elements and control. Allowed unit to heat up to 350 on broil.thento 400 on bake to perform factory burn off. Allow unit to remain on bake at 400 for one hr. Customer will monitor unit and allow1 hr burn off customerwill turn unit off after an hr. Job c

We serviced a

JENN-AIR MICROWAVE

Model JMW2430LL04

Near Canyon Lake, Texas 78133

Andrew

Job Details: 05/14/2025

Arrived on site to test unit for no power. Found breaker was tripped. Test breaker and unit is now working as designed. Advised customer if unit continues to trip recommending breaker replacement. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78744

Tim M

Job Details: 05/14/2025

"Arrived on site to test unit for not functioning properly. Upon arrival found unit unplugged, applied power and drain pump immediately engaged indicating a pressure system fault. Inspected pressure hose, found no kinks, punctures or restrictions. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC136RBS00

Near Buda, Texas 78610

Tim M

Job Details: 05/14/2025

"Arrived on site to test unit for no ice production. Upon arrival customer stated unit stopped making ice, she cycled power but that did not change anything. Attempted to cycle ice maker, unit would not harvest. Ice tray was empty. Replaced ice maker (W11692144) and tested, unit cycled and filled with ideal amount of water. Advised customer to allow 24 hours for ice production to start. Unit is now running as designed, no leaks detected, job complete."

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Austin, Texas 78732

James K

Job Details: 05/14/2025

"Arrived on site for RC evaporator frosting again. Upon arrival, confirms frost build up appeared again. Customer stated it happened after 3 days. Confirmed drain line is cleared with trombone cleaner. Called techline and spoke with Andrew SR#7741569757 and advised to order UI. Ordering UI. No water leaks detected at this time. No parts replaced. Office to reschedule ; ordrng 1 W11411871 (UI)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM09

Near Austin, Texas 78704

Luis

Job Details: 05/14/2025

"Arrived on site. Unit moved to shop,removed cover ohmed heater failed reading open,replaced heater assembly. No one available for signature. W11562215"

We serviced a

WHIRLPOOL DISHWASHER

Model Kdte204kps3

Near Georgetown, Texas 78628

Tyler

Job Details: 05/14/2025

Arrived on site for dishwasher needing w11460946 motor. On arrival reconfirmed issue and installed part. Tested unit and found it working as designed with no leaks. Not avaliable to sign Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Manor, Texas 78653

Matthew

Job Details: 05/14/2025

Arrived onsite for unit having lots of condensation and dripping. On arrival inspected unit. Found condensation on upper part of mullion divider and gasket. Unplugged condenser fan and recorded temperature of mullion. Recorded temp from 109 to 52 degrees . Called techline due to temperature fluctuations. Spoke to Chris SR#7741574468. Sent pics. Tech will refer to engineering Job complete. New build home. No one onsite for signature

We serviced a

MAYTAG WASHER

Model MVWC360AW0

Near Pflugerville, Texas 78660

Brandon B

Job Details: 05/14/2025

"Arrived on-site to install ordered parts. Installed actuator (wpw10006355), splutch(w10721967), gearcase(w11454372) and belt(wpw10006384) calibrated unit. Cycled unit. No leaks and unit is operating as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Seguin, Texas 78155

Andrey

Job Details: 05/14/2025

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Georgetown, Texas 78633

Tyler

Job Details: 05/14/2025

"Arrived on site for refrigerator with doors uneven after being installed. on arrival confirmed, failure and upon further inspection found unit just needed to be leveled. Leveled unit and found doors even no parts installed. Call complete"

We serviced a

MAYTAG DRYER

Model MED6630HC2

Near Georgetown, Texas 78633

Tyler

Job Details: 05/14/2025

Arrived on spoke for dryer needing wp3387747 element. On arrival confirmed issue and installed part. Found dryer working as designed. Call complete

We serviced a

AMANA WASHER

Model NTW4516FW4

Near New Braunfels, Texas 78130

Andrey

Job Details: 05/14/2025

"Arrived on site to test for not complete cycle, tested unit found water valve not opening all the way , replaced valve and tested, flow is now good, if issues return then a control will need to be replaced, no leaks detected job complete installed W11210463"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Austin, Texas 78703

James K

Job Details: 05/14/2025

"Arrived on site for unit not draining. Upon arrival, customer stated they cancelled service and bought new unit. Verified MS is different. Service no longer needed"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX305ESS1

Near Salado, Texas 76571

Tyler

Job Details: 05/14/2025

"Arrived on site for ice machine not making ice. On arrival confirmed issue and found recirc pump had failed. Replaced pump w11542867 and found unit working as designed with no leaks, call complete"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near New Braunfels, Texas 78132

Andrew

Job Details: 05/14/2025

Arrived on site to test unit for ice maker over flowing and leaking. Found pressure valve had failed causing leak. Recommend valves and regulator. Scheduled for 5/21.; ordrng 1 W10786952 (Pressure valve) and 1 8212547RP (Water line kit)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, Texas 78701

Joe Z

Job Details: 05/14/2025

"Arrived on site to install previously ordered parts. Upon arrival, found that a floor separator has been installed between laundry closet and living area. Will need assistance of 2nd man to lift entire stacked unit up and over. Ordering 2nd man office to reschedule ; O-emld tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Horseshoe Bay, Texas 78657

David Z

Job Details: 05/14/2025

Arrived on site to install new inlet valve to resolve dripping valve. Installed the new valve and tested for leaks. Found no leaks present and unit is working as designed. Parts used - W11434044.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM

Near Canyon Lake, Texas 78132

Andrey

Job Details: 05/14/2025

"Arrived on site to test unit for roller issues, tested unit found front roller was lowered to low causing it to drag on the floor, adjusted roller and tested unit is now running as designed job complete no parts installed"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Marion, Texas 78124

Andrey

Job Details: 05/14/2025

"Arrived on site to test unit for tripping breaker, tested unit found it mis wired and causing the breaker to tripping, corrected wiring and tested unit us now running as designed, called safety to document, SR# 7741533654, no further repairs needed, job complete no parts installed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78757

Daniel A

Job Details: 05/14/2025

Arrived on site to install door with dent. I installed the RC door and name plate. The unit is operating as designed with no water leaks observed during service. LW10912313 W11223753 no one on site to sign

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78757

Daniel A

Job Details: 05/14/2025

Arrived on site to replace door with dent. I replaced the door and name plate. The unit is now operating as designed. No water leaks observed during service. LW10912313 W11223753 No one on site to sign

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78757

Scott

Job Details: 05/14/2025

"Arrived on site , replaced fresh food door and badge LW10912313, W11223753. Nomwater leaks detected at time of service job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78757

Matthew

Job Details: 05/14/2025

Arrived onsite to replace damaged RC door. Took before and after pics. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78757

Brandon B

Job Details: 05/14/2025

Arrived on-site to install ordered parts. Installed door(lw10912313) and namsplate(w11223753) took a picture. Nobody available to sign

We serviced a

MAYTAG DISHWASHER

Model MDB7959SKZ2

Near Leander, Texas 78641

Miguel

Job Details: 05/14/2025

Arrived on site with gasket ordered. Replaced door gasket. Ran diagnsotics and found f8e4 and fae2. Replaced vent as it appears to have streaks under. Ran automatic test cycle. No leaks. Call complete. W11483553

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1CHEXVB02

Near Manor, Texas 78653

Matthew

Job Details: 05/14/2025

Arrived onsite for unit not cooling properly. Found evaporator fan motor failure and clogged drain line. Replaced fan motor and cleared line. Unit is now functioning properly. Job complete

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Canyon Lake, Texas 78133

Andrew

Job Details: 05/14/2025

Arrived on site to test unit for noise. Found belt was slipping. Replaced belt(WPW10006384) and splutch(W10721967). Unit is now working s designed. Owner not present for signature. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Killeen, Texas 76549

Robert

Job Details: 05/14/2025

"WFES3030RS0 Arrived on site for a range tripping breaker. On arrival client verified range tripping breaker. I replaced control board, bake, and broil element. I removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct product works as it's designed. I recommend client to contact home builder if it happens again Calling whirlpool safety Sr # 7741529331"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Austin, Texas 78745

Tim M

Job Details: 05/14/2025

"Arrived on site to test unit for banging noise. Upon arrival customer stated this unit has always been loud and made noise. Presented video of the noises, informed customer the noises that were recorded were normal operational sounds. Whenever unit shifts and starts agitation/spin noises will occurs from the slider shifting. Ran a diagnostic cycle, all components are properly engaging and no irregular noises present during service. Unit is running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Round Rock, Texas 78665

Chris

Job Details: 05/14/2025

Arrived onsite to inspect washer continuously running on draining upon further inspection replaced control W11607637 ran calibration & test cycles unit is working as designed no leaks observed during service sp-w11766193-special project s153eb

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ02

Near Cedar Creek, Texas 78612

Joe Z

Job Details: 05/14/2025

Arrived on site for continued temperature issues. Customer states that every couple of days cools correctly then does not. Noticed that unplugging and restoring power fixes issues every couple of days. Replaced control W11035752. Unit is currently operating as designed. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78748

Tim M

Job Details: 05/14/2025

"Arrived on site to replaced previously diagnosed part. Upon arrival replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near Wimberley, Texas 78676

Andrew

Job Details: 05/14/2025

"Arrived on site and replaced control(W11034363), harness(W11126268) and pump(W11542867). Unit is now working as designed. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model Wdf540padm1

Near Kyle, Texas 78640

Tim M

Job Details: 05/14/2025

"Arrived on site to test unit for not draining and leaking. Upon arrival customer stated unit stopped draining, then water started to leak from behind the door. Tested unit, drain pump energized but impeller was not spinning. Removed all debris from the drain pump area and replaced pump (WPW10348269), drain pump is now working properly but still no water removed from tub. Found check valve in the drain hose is not opening. Replaced drain hose (WPW10545278) and secondary drain hose (8269144A), tested unit, unit is now draining properly. Ran a test cycle, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL DRYER

Model WED5800BC0

Near Killeen, Texas 76549

Robert

Job Details: 05/14/2025

"WED5800BC0 Arrived on site for a dryer with panel issues. On arrival there was nothing wrong with the panel no power issues. Further inspection I found a bad pully ,rollers,and a belt uploaded loaded photo. I replaced repair kit and I tested product works as it's designed ."

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Killeen, Texas 76542

Robert

Job Details: 05/14/2025

WED8127LC2 Arrived on site for a dryer making nosies. On arrival verified sounds took dryer apart and found drum damaged scraping on bulk head uploadedphotos. I ordered drum and bulk head returning parts just in case. Office to reschedule client for soonest availability .; ordrng 1 W10545923 (Assembly drum) and 1 W11162467 (Bulkhead)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Pflugerville, Texas 78660

Brandon B

Job Details: 05/14/2025

Arrived on-site for unit not dispensing ice or water. I found the unit is dispensing ice and water. No parts used nobody available to sign.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Chris

Job Details: 05/14/2025

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Chris

Job Details: 05/14/2025

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS01

Near Austin, Texas 78735

Luis

Job Details: 05/14/2025

"Arrived on site. Diagnosed a defective drain pump,replaced drain pump tan water through system water drained checked connections no leaks unit passed all diagnostic test. W11539855"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Buda, Texas 78610

Leonardo

Job Details: 05/14/2025

"Arrived on site to inspect the unit for a damaged front panel. Found damage on the left side of the panel. Replaced the front panel, tested the unit, and confirmed it is operating properly. Job complete. No one here to sign"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Round Rock, Texas 78665

Wesley

Job Details: 05/14/2025

Arrived onsite for condensation in the fridge and found a misformed seal and significant air gap. Heat treated to mold the shape correctly. Unit is now operating properly. No parts.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near New Braunfels, Texas 78130

Andrey

Job Details: 05/14/2025

"Arrived on site to test unit for pump not disengaging, tested unit found as soon as you plug unit in the pump engaging and not coming off, found no issues with harness or pressure tube, replaced control per service pointer and calibrated unit, unit is now running as designed no leaks detected job complete installed W11607637"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Austin, Texas 78757

Daniel A

Job Details: 05/14/2025

"Arrived on site to inspect refrigerator leaking and light out in freezer. Upon further inspection, I found that the drain was frozen and allowing water to accumulate in the freezer section. I found that the refrigerator is very unlevel and leaning to the left due to a floor that is not flat. This is causing the water to pool to the left and drain properly and then freezing. I notified the customer that the floor needs to be even so the refrigerator can sit evenly. I found that the condenser was full of lint and dust and this caused the front divider to become very hot. I verified that the fans are operating as designed. I found that the freezer light is out. I defrosted the drain and removed the ice and the customer will get the floor fixed and level. I am ordering the led and scheduling return service for 5/21. No water leaks observed at the end of service W11602886 Signature did not save ; ordrng 1 W11602886 (Led)"

We serviced a

WHIRLPOOL WINE COOLER

Model WUW35X24DS02

Near Austin, Texas 78701

Joe Z

Job Details: 05/14/2025

Arrived on site for continued issues of scrapping noise when door is opened . Too video of issue and sent to Rob from Techline. He said that some rubbing noise will be normal but said to proceed with door replacement which includes seal. SR# 7741568591. Replaced door W10782265. Having same issue . Called Techline again and spoke to David. Was told issue is Cosmetic not affecting operation. Recommended for customer to Call customer service if need to.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Georgetown, Texas 78633

Tyler

Job Details: 05/14/2025

"Arrived on site for washer stuck in a flood mode. on arrival confirmed failure and found f3e1 in diagnostics. I then verified that the drain pump is at twenty ohms as designed. I did not have the control board at time of visit due to it being an ex part and we'll need office to reschedule with customer once availability, if part is known. ordering W11608056 control; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Round Rock, Texas 78665

Scott

Job Details: 05/14/2025

"Arrived on site for washer not starting cycle and flashing ui. Customer had video, ran diagnostics got 3-1 error code . Ran diagnostics all checked normal. . Replaced control and lower harness . Ran calibration diagnostics test wash and ran normal load cycle till unit filled and started to agitating. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL WASHER

Model LSR7300PQ2

Near Gatesville, Texas 76528

Jonathan M

Job Details: 05/14/2025

"Arrived on site for a washing machine that is leaking water during operation. Inspected unit and work area. The customer advised that the washing machine works just fine, but that she is getting a pool of water in front of her watching machine after every load. I disassembled the unit and ran the unit through a wash cycle. I found the water leaking from the drain pump that sits on top of the motor. It appeared to have a small crack in it causing the leak. Ordering the drain pump and rescheduled the customer to 5/21.; ordrng 1 WP3363394 (Drain pump)"