Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8694 customer reviews

Nathaniel B.

Nathaniel B.

Model KBHS109SSS06, Arrived on call for microwave not heating, found inverter and mag had burn marks on them and replaced inverter and mag and tested and know unit is heating as it should, call complete.

Near Sycamore Trail, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model KBHS109SSS06, Arrived on call for microwave not heating, found inverter and mag had burn marks on them and replaced inverter and mag and tested and know unit is heating as it should, call complete.

Near Sycamore Trail, Elgin, TX 78621
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. I removed the rc door to expose the cams and removed and replaced the cams. I removed and replaced the diffuser and re-installed the rc door and tested. The unit is operating as designed. The rc door is closing and sealing properly. I removed all ice residue from the freezer chamber, as well. No water leaks observed during service, job completed.

Near Lee Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

Whirlpool microwave model# WMH31017AB4. Arrived on site to install previous diagnosed parts. Removed

Near Lost Peak path, Georgetown, TX 78633
Arthur B.

Arthur B.

MEDX655DW1 (Dryer) - Arrived onsite to install new element and fuse.removed back panel and removed blown thermal fuse. Installed new replacement. Removed element. Found bra underwire had shorted element out. Installed new replacement. Reassembled and tested. Dryer not heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Deek Dr, Killeen, TX 76549
Thomas L.

Thomas L.

Arrived on site for improper drying times. Found unit is heating well but is not venting well. Dryer is clean. Customer to inspect house venting and correct.

Near Broadmoor St, Meadowlakes, TX 78654
Thomas L.

Thomas L.

Arrived on site for poor performance. Found with amp meter that speeds are changing. Found that the outside venting has been reduced to a 3 inch pipe thus reducing performance dramatically.

Near Broadmoor St, Meadowlakes, TX 78654
James C.

James C.

Arrived on site and tested unit. Customer stated that all lights and fans would cut off shortly after a loud beep. Ran diagnostics and all functions passed. Found main control has failed and is cutting power to components. Installed new control and tested operation. All water connections dry at time of service and unit working properly. Job complete

Near Fair Hill Dr, Temple, TX 76502
Tyler B.

Tyler B.

Near Co Rd 112, Round Rock, TX 78665
Luis M.

Luis M.

Refrigerator-replaced faulty main control

Near Spillman Ranch Loop, Austin, TX 78738
Tyler B.

Tyler B.

Near N A W Grimes Blvd, Round Rock, TX 78665
Diego G.

Diego G.

Arrived on site. Replace drain assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete

Near River Way, Spring Branch, TX 78070
Diego G.

Diego G.

Arrived on site. Replace drain assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete

Near River Way, Spring Branch, TX 78070
Diego G.

Diego G.

Arrived on site. Replace drain assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete

Near River Way, Spring Branch, TX 78070
James C.

James C.

Arrived on site and tested unit. Found push start button not staying locked into console. Installed new switch and tested. Unit clear of lint at time of service and all functions test good. Job complete.

Near Case Rd, Temple, TX 76504
James C.

James C.

Arrived on site and tested unit. Customer stated that power wash and more water cycle taking longer than displayed cycle time. Found that unit has long fill fault. Inspected pressure hose and found to,have a kink in it near the tub connection. Corrected issue and tested operation. Unit working properly and all water connections dry at time of service. Job complete.

Near Fawn Creek Street, Temple, TX 76504
Thomas L.

Thomas L.

Replaced both hinges on large oven door. Cleaned right front burner orrifices. Entered via house opened by cleaning crew. Office to run card.

Near Apache Tears, Horseshoe Bay, TX 78657
James C.

James C.

Arrived on site and tested unit. Found fault code for motor and speed fault. Inspected components and found capacitor connection loose. Secured the moles properly an ran calibration. Tested operation and found all working properly. All water connections dry at time of service. Job complete

Near E Calhoun Ave, Temple, TX 76501
Jonathan  S.

Jonathan S.

Whirlpool cooktop model# G7CG3665XS00. Arrived on site for front left burner not lighting. Performed

Near Windmill Ranch Rd, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect frost buildup in freezer. Upon further inspection, I find that the fc section of the unit had lots of frost/ice buildup. Also found that the fc door gasket, in the left upper corner was badly gapped. I removed the fc door and drawers to inspect the evaporator and found evidence of ice buildup but the customer advised that he had defrosted the unit previously. I reshape do the blades on the evaporator and relocated the thermistor then cleaned off all of the ice/frost from inside the freezer chamber. Re-installed the drawers and using my heat gun, I reshape do the fc door gasket and re-installed the door. The gasket sealed good. When I first opened the fc door, I found that the customer had some bottles in the pizza box section that was keeping the door from closing all the way creating a gap and allowing large amounts of warm air to enter the fc section. I advised the customer to not put anything bulky in that pizza box section due to this issue. I quoted the

Near Ronald Reagan Blvd, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model WEE730H0DS0, Arrived on call for cooling fan speed to low f8 e0 error, could not get the cooling fan to run at all in test will order cooling fan and control but only use control on return if needed, will need autho. Office will reschedule with customer if autho. Is approved.

Near Mangan Way, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WEE730H0DS0, Arrived on call for cooling fan speed to low f8 e0 error, could not get the cooling fan to run at all in test will order cooling fan and control but only use control on return if needed, will need autho. Office will reschedule with customer if autho. Is approved.

Near Mangan Way, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRX988SIBM01, Arrived on call for fridge not defrosting properly, found fresh food evap is a solid block of ice, sensors passed instructed customer to remove food from freezer and fridge and gave instruction to allow to unthaw and will have evap sensor on return and will have evap cover and fresh food fan and correct control kit on return just incase needed and will need adapter kit with fan on return and sealer gum due to ice collection at rear adapter in fresh food section , will need autho. Per office., office will reschedule with customer if autho. Is approved. Did instruct customer to turn unit off and leave doors open and leave towels out in front of the unit to catch any water that may run out from unthawing from unit.

Near Mangan Way, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRX988SIBM01, Arrived on call for fridge not defrosting properly, found fresh food evap is a solid block of ice, sensors passed instructed customer to remove food from freezer and fridge and gave instruction to allow to unthaw and will have evap sensor on return and will have evap cover and fresh food fan and correct control kit on return just incase needed and will need adapter kit with fan on return and sealer gum due to ice collection at rear adapter in fresh food section , will need autho. Per office., office will reschedule with customer if autho. Is approved. Did instruct customer to turn unit off and leave doors open and leave towels out in front of the unit to catch any water that may run out from unthawing from unit.

Near Mangan Way, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

GE refrigerator model# PFSS5NJWASS. Not making ice.

Near Fort Boggy Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for no ice condition. Water pressure good at door. Freezer at 1 and fresh food at 37 degrees. Found icemaker to have a failed motor. All water connections were dry.

Near Sombrero, Horseshoe Bay, TX 78657
Robert J.

Robert J.

WED90HEFW0 Arrived on job for complaints of vent rusted. Customer was referring to heat inlet screen at rear of dryer. Normal discoloration with use. Tested operation all normal.

Near Wathen Ave, Austin, TX 78703
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. I removed and replaced the microwave door due to the glass gasket hanging out in the front. I tested the unit and it operated as designed. Job completed.

Near Zoysia Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

KitchenAid refrigerator model KRMF706ESS01. Arrived on site for ice buildup on left side of FC. Remo

Near Pipe Creek Ln, Georgetown, TX 78633
Tyler B.

Tyler B.

Near Sunrise Rd, Round Rock, TX 78665
James C.

James C.

Arrived on site and tested unit. Customer also mentioned that freezer was not keeping cold enough and ice cream was not hard like usual. Checked temps and found freezer at 18 when set to -2 and ice maker housing at 33. Tested sealed system and fans through diagnostics. Found that fans are running but fresh food evap is completely iced over. Instructed customer that unit will have to thaw to repair. Unit will need new evap fan kit with thermistors to repair. Instructed customer to place towels around unit to catch water that will leak out while unit is thawing out. All water connections dry at time of service.

Near Oakdale Dr, Temple, TX 76502
Nathaniel B.

Nathaniel B.

Model WDF530PAYW7, Arrived on call to replace wheel, wheel 14.46, manifold 61.47,dispenser 116.52 and remaining labor 100.00 which =292.45 plus tax 24.13 which =316.58, manifold and dispenser, installed parts, collected remaining balance of 316.58, no water leaks after repair, call complete. Also gave customer instruction on running hot water at sink and soap and rinse aid use again.

Near Hyridge St, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WDF530PAYW7, Arrived on call to replace wheel, wheel 14.46, manifold 61.47,dispenser 116.52 and remaining labor 100.00 which =292.45 plus tax 24.13 which =316.58, manifold and dispenser, installed parts, collected remaining balance of 316.58, no water leaks after repair, call complete. Also gave customer instruction on running hot water at sink and soap and rinse aid use again.

Near Hyridge St, Round Rock, TX 78664
Kevin B.

Kevin B.

Arrived on site and inspected range and found bake cycle will start but bake cancel button is not working. Switch membrane will need to be replaced in order to correct issue and will bring back control board as well if needed. Switch membrane $205.51 control $358.49

Near US-290, Dripping Springs, TX 78620
Arthur B.

Arthur B.

WFE515S0EW1 (Freestanding Range) - Arrived onsite for customer complaint of LF element section of cooktop of freestanding range cracked. Found LF portion has a thermal cracked going along entire area. Removed cracked cooktop and installed new replacement. Customer satisfied with new replacement. No other issues found.

Near Dickens Dr, Killeen, TX 76543
Thomas L.

Thomas L.

Replaced seeping inlet water valve. All operations are now normal. All water connections are dry.

Near Gateway Pkwy, Marble Falls, TX 78654
Arthur B.

Arthur B.

MVWC565FW1 (Top Load Washer) - Arrived onsite to install new capacitor to top load washer from my prior visit’s diagnosis. Removed and replace faulty capacitor. Reassembled and ran calibration. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Acorn Creek Trail, Killeen, TX 76542
Scott  M.

Scott M.

Kitchen aid dishwasher

Near Wallace Dr, Austin, TX 78750
Robert J.

Robert J.

WRF767SDEM01 Arrived on job for complaints of no ice in top icemaker. Ran diagnostics and no icemaker codes complete harvest but no cubes dropped. Filled with water in test. Bin showed to be empty. Order UI.

Near Hy Rd, Buda, TX 78610
Jerry C.

Jerry C.

MSS26C6MFW01 Arrived to inspect noise issues. I found tubing in the lower unit area mis-routed and I corrected. I leveled and squared the chassis and doors and tested. Operational test good, no leaks observed during service.

Near River Down Rd, Georgetown, TX 78628
Kevin B.

Kevin B.

Arrived on site and found lower door bin Is bent outwardand is making contact with produce drawers. Straightened door and added silicon to seal gap between refrigerator liner and Altura cabinet. Also raised the front feet so fridge would lean back slightly and door will close better. No water connections hooked up to refrigerator, job complete

Near Crow Ranch Rd, Dripping Springs, TX 78620
Daniel  A.

Daniel A.

MDB7749SBM2 No response from console/touchpad. Replaced defective touchpad due to defective ribbon cable. No response from cycle selection (start). Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Mariposa Loop, New Braunfels, TX 78132
Arthur B.

Arthur B.

WDT720PADM2 (Dishwasher) - Arrived onsite for customer complaint of dishes not drying in dishwasher. Ran diagnostics and found error code F7E1 (No Heat Error). Clear error code and ran automatic test cycle. Poured water on heating element. Found water sizzled off. Advised customer to run hot water to dishwasher before running cycle to prevent error code to cut off heater. No other issues found. All water connections were dry at time of service.

Near Dunblane Dr, Killeen, TX 76542
Jonathan  S.

Jonathan S.

Whirlpool washer model# MVWB835DW3. Arrived on site for washer having long fill cycle. Performed dia

Near Wagon Wheel Trail, Georgetown, TX 78628
Robert J.

Robert J.

MEDX655DW1 Arrived on job for complaints of boor hard to open and close. Door catch tight loosened tension so door easier to open and close for customer. Test that weight of clothing will not open during cycle.

Near Waterleaf Blvd, Kyle, TX 78640
Kevin B.

Kevin B.

I’ve done site and inspected refrigerator and found ice then it’s not seating properly against auger motor, replaced bin And ice is now dispensing properly. No water leaks from connections at time of service, job complete

Near Ranch to Market Rd 150, Driftwood, TX 78619
Thomas L.

Thomas L.

Arrived on site for no operation. Found control board totally inoperable. Replaced and all operations are now normal. Joeswahn@gmail.comm

Near N Farm to Market Rd 1174, Bertram, TX 78605
Thomas L.

Thomas L.

Arrived on site for leaking water. Visited with customer then tested unit. Inspected unit and found bellows/tub drain area restricted with many objects, hair, coins, 2 pocket knives, etc. cleared and tested . All water connections are now dry. Instructed customer to use some afresh tablets to clean tub and basket.

Near Blessing Ranch Rd, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site for leaking water. Visited with customer then tested unit. Inspected unit and found bellows/tub drain area restricted with many objects, hair, coins, 2 pocket knives, etc. cleared and tested . All water connections are now dry. Instructed customer to use some afresh tablets to clean tub and basket.

Near Blessing Ranch Rd, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to inspect refrigerator freezer not keeping food cold. Upon further inspection, I checked temps in the rc and fc. The rc temp was 52 degrees and the fc tempt was 40. I found no frost pattern on the evaporator and the compressor was having a difficult time starting. I heard the start device click a few times then the compressor finally came on. It appears that the control is not operating as it should in getting the start device to start up the compressor or the start device is going bad. When the compressor did come on, the evaporator began to show a frost pattern. There was a large block of ice at the bottom of the freezer chamber which tells me this unit possibly went into defrost mode and had a large amount of ice buildup on the evaporator. I quoted the customer RF320 $179.99 for diagnostics/labor fee, $131.03 for the control board WR55X10837, $39.99 for the start device WR07X10131, and $39.99 for the capacitor WR55X24064 for s total including tax of $422.61. The cus

Near Ranch Rd 2243, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for Noisey operation. Found drain pan is vibrating against bottom of the cabinet. More sealer is needed to insulate and stop noise.

Near Andele Way, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to inspect washer leaking water. Upon arrival, the customer advised that he found a puddle of water after the washer had finished a cycle. Customer advised he looked the unit over and could not find anything. Upon further inspection, I placed the unit in diagnostics to test and the were no error codes so I continued with testing. Looking around the unit, I found no evidence of water leaks on the outer panels of the unit nor on the floor. At the end of testing, the were no error codes. I opened the top of the unit and looked around the outer tub and found no evidence of water leakage. I secured the top and lifted the unit and checked underneath the unit and found no evidence of water leaks. I took photos of the areas where the customer found the puddle of water and of the drain pump/hose to show the customer my findings. No water leaks observed during service. Job completed. I advised the customer that should the issue occur again to take pictures and contact Whirlpool t

Near Finch Ln, Georgetown, TX 78626
Scott  M.

Scott M.

Replaced control panel . Jenn air wall oven

Near N FM 620, Austin, TX 78730
Lou S.

Lou S.

arrived on site to inspect dryer making loud noise. Upon arrival, the customer advised that the unit is making a loud screeching noise and it has a burning smell and is not heating well. I turned the unit on and immediately the unit began to make the screeching noise and I could smell something burning. I opened the unit up to inspect further and found that the heating element was burnt out and there was burnt no around the element. Due to the unit being a steam dryer, I advised the customer that they would need to contact someone to come out and clean their vents and dryer ducts. Also, I found that there was debris on the rollers causing them to make the screeching noise. I removed and replaced the element and dryer kit and tested the unit. The unit operates as designed. No lint observed during service, job complete.

Near Pearson Way, Round Rock, TX 78665
Scott  M.

Scott M.

Amanda top load washer

Near N Capital of Texas Hwy, Austin, TX 78731
Thomas L.

Thomas L.

Arrived on site for Noisey operation. Found top half of agitator is causing the noise. Replaced. All water connections were dry.

Near Double Fire Trail, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site or water leaking. Inspected unit and found that the main inlet hose that goes from the valve to the dispenser is split and leaking left unit unplugged. Office to locate part and reschedule with customer.

Near N Interstate 35 Frontage Rd, Jarrell, TX 76537
Lou S.

Lou S.

arrived on site to inspect dishwasher dispenser not working. Upon further inspection, I found that the unit dispenser had too much soap residue around the edges that was keeping the door from locking/unlocking. I removed and replaced the dispenser and tested the unit and the unit operated as designed. No water leaks observed during service, job completed.

Near De Soto Loop, Round Rock, TX 78665
Kevin B.

Kevin B.

Arrived on site and inspected refrigerator and found currently dispenser flow is good. Customer is experiencing no water dispensing but UI is still counting ounces, problem is intermittent. Spoke with the tech line and they recommended adding in line pressure regulator to correct issue. No water leaks from connections at time of service.

Near Thurman Roberts Way, Driftwood, TX 78619
Wesley P.

Wesley P.

NED4655EW1 arrived on site and found unit breaker tripped. Corrected breaker and advised customer on use and care. All checks good. Unit operating as designed.

Near Dry Brook Crossing, Pflugerville, TX 78660
Kevin B.

Kevin B.

Arrived on site and found ice auger is not turning, removed motor and found it is rusted and frozen. Took one picture. Shaft and top connector will need to be replaced as well due to age. No water leaks from connections at time of survey was

Near Ranch to Market Rd 150, Driftwood, TX 78619
Nathaniel B.

Nathaniel B.

Model KUDE48FXSS5, Arrived on call for dishwasher has no operation, 8-4 which is drain motor electrical problem, 9-1 diverter can not find position, , found drain pump had piece of glass in it which was not allowing to drain and was causing diverter to stick, diverter is working as it should, only charged customer service fee of 99.99 plus tax which = 108.24, no water leaks at time of service. Also gave customer instructions on soap and rinse aid use due to over soaping.

Near Jason Dr, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model KUDE48FXSS5, Arrived on call for dishwasher has no operation, 8-4 which is drain motor electrical problem, 9-1 diverter can not find position, , found drain pump had piece of glass in it which was not allowing to drain and was causing diverter to stick, diverter is working as it should, only charged customer service fee of 99.99 plus tax which = 108.24, no water leaks at time of service. Also gave customer instructions on soap and rinse aid use due to over soaping.

Near Jason Dr, Taylor, TX 76574
Kevin B.

Kevin B.

Arrived on site and inspected dishwasher and found no water during the wash cycle. Found no water at source and after correcting all function has returned to dishwasher. The water leaks from connections at time of service, job complete.

Near Ranch Rd 12, Dripping Springs, TX 78620
Clif L.

Clif L.

Whirlpool refrigerator WRX986SIHZ00. Arrived on site to diagnose a refrigerator with lights that are not operating. Tested unit and found LEDs only operational after a hard reset on control board. This indicates fill the timer circuit in LED control. Replaced LED control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Gold Flower Hollow, Austin, TX 78731
Tyler B.

Tyler B.

Near Iveans Way, Austin, TX 78717
Dona W.

Dona W.

Arrived on site for door falling apart, unit will need a new door assembly, part is showing up as NLA on marcone and servall WB56X10480. Unit will also need new choke for door if not included on new door. Units exterior light is burned out not interior light customer would need to pay for this light bulb. Will need authorization and part found. Unit is still functioning.

Near N East St, Belton, TX 76513
Nathaniel B.

Nathaniel B.

Model WDT780SAEM1, Arrived on call for dispenser broken and console is warped, installed both parts and tested and all checks good, no leaks after repair, call complete.

Near W 5th St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WDT780SAEM1, Arrived on call for dispenser broken and console is warped, installed both parts and tested and all checks good, no leaks after repair, call complete.

Near W 5th St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WDT780SAEM1, Arrived on call for dispenser broken and console is warped, installed both parts and tested and all checks good, no leaks after repair, call complete.

Near W 5th St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WDT780SAEM1, Arrived on call for dispenser broken and console is warped, installed both parts and tested and all checks good, no leaks after repair, call complete.

Near W 5th St, Taylor, TX 76574
Thomas L.

Thomas L.

Entered home the garage code provided by customer. Replaced inlet water,valve. Loaded reservoir with customers cleaner and scrubbed unit. Started clean cycle for customer. All water connections were dry. Left garage and closed door.

Near Keel Way, Horseshoe Bay, TX 78657
Lou S.

Lou S.

arrived on site to inspect dishwasher not completing cycles. Upon further inspection, implanted the unit in diagnostics and checked for error codes and there were none. I continued with testing and the unit operated as designed with no error codes at the end of testing. I cannot find anything mechanically wrong with this unit. I quoted the customer DW100 $99.99 and with tax the total was $108.24. The customer paid in full. No water leaks observed during service, job completed.

Near Harvest Dance, Liberty Hill, TX 78642
Dona W.

Dona W.

Arrived on site for broken knob, discussed with SC knob not covered per David with warrantech. Customer bout knob. 44.91 tax 3.71 total 48.62.customer paid with card. Will need to charge warrantech for service call. All operations check good.

Near Roque Ln, Belton, TX 76513
Nathaniel B.

Nathaniel B.

Model WTW4616FW1, Unit is still under the Aaron’s extended warrantyArrived on call for washer fills with water but will not agitate, checked for error codes and got f8 e1 long fill no fill which was the only error, found when running cold water on auto test barley got a trickle of water and a reduction on hot water it still should be filling faster, unit will need water valve, did run auto test and all other functions checked good, installed water valve and tested and all checks good, customer had to shut off water to the home to disconnect water line fill hoses from the home due to one of the shut offs does not shut off at the wall, customer to contact a plumber , no errors after repair after filling the machine, call complete. No water leaks at time of call.

Near Clark's Grove Ln, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WTW4616FW1, Unit is still under the Aaron’s extended warrantyArrived on call for washer fills with water but will not agitate, checked for error codes and got f8 e1 long fill no fill which was the only error, found when running cold water on auto test barley got a trickle of water and a reduction on hot water it still should be filling faster, unit will need water valve, did run auto test and all other functions checked good, installed water valve and tested and all checks good, customer had to shut off water to the home to disconnect water line fill hoses from the home due to one of the shut offs does not shut off at the wall, customer to contact a plumber , no errors after repair after filling the machine, call complete. No water leaks at time of call.

Near Clark's Grove Ln, Hutto, TX 78634
Thomas L.

Thomas L.

Arrived on site for no ice condition. In diagnostics all operations worked however the water valve is very weak. Will order valve.

Near Clayton Nolen Dr, Horseshoe Bay, TX 78657
Dona W.

Dona W.

Arrived on site for unit not turning on, found control not sending proper supply. Replaced control, verified ops unit checks good. Ducting clear.

Near E Ave W, Belton, TX 76513
Dona W.

Dona W.

Arrived on site to install lid switch, in between last tech visit lid switch had completely failed. Replaced lid switch verified operations, unit filled, agitates, spins and drains. All operations check good. All water connections dry. Customer had previously paid 108.24. TL330-179.99 and part $40.65 tax 18.20 total remaining balance was $130.60. Collected 130.60 on card.

Near E Ave W, Belton, TX 76513
Lou S.

Lou S.

arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics to test and it showed error codes 7/1, 6/6, 8/2. I cleared the codes and continued with testing. I find that the motor was not coming on, but I could hear the diverter working. I removed and replaced the sump/motor assembly and tested the unit and the unit operated as designed. No water leaks observed during service, job completed.

Near Dillo Trail, Liberty Hill, TX 78642
Tyler B.

Tyler B.

Near Santa Bonita Ln, Round Rock, TX 78665
Tyler B.

Tyler B.

Near Gato Ln, Round Rock, TX 78665
Paul R.

Paul R.

KitchenAid Ice Machine Model KUIX305ESS1. Arrived onsite for the ice machine that is leaking water from the back. I found the machine had been moved and the drain line had come out of the wall pipe. Ms stated she pulled it out when she noticed there was a leak. This ice machine is on a gravity drain and the house drain pipe comes out of the wall behind the washer drain and has an elbow that is turned up with the ice machine drain tube hanging down and entering it. It appears that the machine had been pulled forward just enough to cause the drain tube to partially come out. I put the drain tube back in the PVC wall pipe and tested the unit. There were no water leaks present at the time of service. Call complete.

Near Emerald Ridge Dr, Austin, TX 78732
Lou S.

Lou S.

arrived on site to inspect dishwasher upper rack falling. Upon further inspection, I found that the upper rack stops were popping off and were not properly secured. Both stops locks were worn and would not latch securely. I removed and replaced both stops and tested the unit. The unit operated as designed, no water leaks observed during service. Job completed.

Near Talon Grasp Trail, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on property. Customer opened garage via phone. Entered and found Noisey operation coming from loose condenser fan motor bracket screw. Tightened. Operation now normal and water connections were dry. Exited via garage and door did close.

Near Colorado Canyon Dr, Marble Falls, TX 78654
Tyler B.

Tyler B.

Near Lorraine Cove, Round Rock, TX 78665
Daniel  A.

Daniel A.

KSSS42QJB00 built in refrigerator not cooling/freezing. Sealed system overhaul. Replaced compressor/heat exchanger/evaporator and Pan heater. Verified no air/water/refrigerant leaks. Normal operation after service

Near Blue Point, New Braunfels, TX 78132
Lou S.

Lou S.

arrived on site to inspect coin operated washer not coming on. Upon further inspection, I had the maintenance personnel open up the coin expose the timer. I found that when the coin slide is pushed in it is not engaging with the timer to start the wash. I found that the metal extender is going above the metal timer bracket to the left of extended slide just above the timer was bent down and not allowing the slide to engage the timer. I adjusted the timer bracket and tested the slide and it is now engaging with the timer and the washer is coming on as designed. I quoted the customer TL100 $99.99 for a total including tax of $108.24. The customer paid in full. No water leaks observed during service, job completed.

Near Hero Way West, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model GTS18JCPWRBB, Brown color water dripping from light in fridge, found for moisture around light in fresh food the control housing js warped will order housing control and nozzle control due to warped on top of fresh food leaking air, also found for leaking brown and yellow substance from front of fridge the substance is from over time things running down were inside liner meets outer cabinet over time and with moisture running down in it it is leaking on to floor, will need to seal were inside liner meets outer cabinet with silicone and also found bottom of the fresh food door gasket is damaged will need black fresh food door gasket, will reschedule for 8/23/18, no water leaks at time of call. Customer requests a 8-10 am appointment and did instruct customer the time frame is not a guarantee that they will get that time frame. No water leaks at time of call.

Near Almquist St, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model GTS18JCPWRBB, Brown color water dripping from light in fridge, found for moisture around light in fresh food the control housing js warped will order housing control and nozzle control due to warped on top of fresh food leaking air, also found for leaking brown and yellow substance from front of fridge the substance is from over time things running down were inside liner meets outer cabinet over time and with moisture running down in it it is leaking on to floor, will need to seal were inside liner meets outer cabinet with silicone and also found bottom of the fresh food door gasket is damaged will need black fresh food door gasket, will reschedule for 8/23/18, no water leaks at time of call. Customer requests a 8-10 am appointment and did instruct customer the time frame is not a guarantee that they will get that time frame. No water leaks at time of call.

Near Almquist St, Hutto, TX 78634
Tyler B.

Tyler B.

Near Sable Oaks Dr, Round Rock, TX 78664
Dona W.

Dona W.

Arrived on site for long preheat times and unit not getting to temp ever. Found left side of broil element wiring not attached. Had to remove oven out of wall to put wiring back on. Once wiring was attached, preheated unit and found that unit is now preheating and functioning properly. All operations check good.

Near Berry Creek Dr, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model WDF520PADB7, 1/23/18 is the goods issue date, Arrived on call for water dripping from under dishwasher, called whirlpools tech line and talked to bruce file number 7722734665, will order inner door panel due to break in inner door panel see pic, no water leaks at time of call. Will reschedule for 8/21/18.

Near Windberry Path, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WDF520PADB7, 1/23/18 is the goods issue date, Arrived on call for water dripping from under dishwasher, called whirlpools tech line and talked to bruce file number 7722734665, will order inner door panel due to break in inner door panel see pic, no water leaks at time of call. Will reschedule for 8/21/18.

Near Windberry Path, Round Rock, TX 78665
Paul R.

Paul R.

KitchenAid Refrigerator Model KBSN602ESS01. Arrived onsite for the refrigerator with the FC door popping open and not closing back when the RC door is closed. I found the vacuum release stuck because of a piece of foam. I cleaned it out and tested the doors. The FC door still moves a little when the RC door is closed but it reseals itself. There were no water leaks present at the time of service. Call complete.

Near Lakewood Hills Terrace, Austin, TX 78732
Thomas L.

Thomas L.

Arrived on site for no cool condition. Found unit to have a leak in fresh food evaporator. Replaced and unit is now operating properly. No water leaks at this time. Customer will need to allow approximately 24 hours for unit to reach maximum cooling temperatures.

Near Parque Vista Dr, Georgetown, TX 78626
Luis M.

Luis M.

Icemachine-removed accessible components cleaned ice machine

Near Belmont Park Dr, Austin, TX 78746
Thomas L.

Thomas L.

Arrived on site for no cool condition. Found unit to have a leak in fresh food evaporator. Replaced and unit is now operating properly. No water leaks at this time. Customer will need to allow approximately 24 hours for unit to reach maximum cooling temperatures.

Near Parque Cir, Georgetown, TX 78626
Lou S.

Lou S.

arrived on site to inspect oven door dented. Upon further inspection, I found two small dents in the upper oven door. I removed the door from the unit and removed and replaced the outer door and retuned it back to the unit. Job completed. I contacted the builder to advise of the completion as he was not available to sign the receipt. Job completed.

Near Trails End Rd, Leander, TX 78641
Dona W.

Dona W.

Arrived on site for melting inside unit, found wave guide with center starting to melt due to grease on unit Replaced waveguide, also found lower light bulb burned out. Replaced lower bulb, when going to shut bulb off found that control is sending constant voltage to bulb. Will need to replace main control. Removed bulb so that unit would not burn out before return visit. Will return on 8/21/18. All other operations check correctly on unit.

Near Clove Hitch Dr, Georgetown, TX 78633
Tyler B.

Tyler B.

Near S Interstate 35, Georgetown, TX 78626
Robert J.

Robert J.

WRB322DMBM00 Arrived on job for complaints of freezing and frost on vent in refrigerator. Confirmed frost on vent . Replaced control and programmed to 01 code. No leaks detected at time of service. Job complete

Near Noddy Rd, Buda, TX 78610
Lou S.

Lou S.

arrived on site to inspect washer leaking from underneath and at the water valve. Upon further inspection, I found that the water valve was the main cause for the leaking water. I advised the customer of my findings then removed and replaced the water valve and tested the unit. Unit operated as designed. No water leaks after repair completed. Job completed.

Near S Ridge Cir, Georgetown, TX 78628
Diego G.

Diego G.

Arrived on site. Check for gasket issues. Found gasket broken not allowing heat to escape in oven. Replaced gasket and cycled oven, all functions tested OK. No leaks present. Job complete

Near Stampede Road, San Marcos, TX 78666
Diego G.

Diego G.

Arrived on site. Check for gasket issues. Found gasket broken not allowing heat to escape in oven. Replaced gasket and cycled oven, all functions tested OK. No leaks present. Job complete

Near Stampede Road, San Marcos, TX 78666
Diego G.

Diego G.

Arrived on site. Check for gasket issues. Found gasket broken not allowing heat to escape in oven. Replaced gasket and cycled oven, all functions tested OK. No leaks present. Job complete

Near Stampede Road, San Marcos, TX 78666
Lou S.

Lou S.

arrived on site to inspect refrigerator ice maker not producing enough ice. Upon further inspection, using a cup I tested the water dispenser and water dispensed. I verified that there was ice in the bin. I placed the unit in diagnostics and tested the following modes...1, 2, 3, 4, 5, 15, 19, 36, 37, 45, 56, 57, 58, and 59 and the ice maker tested good. The customer advised that the ice maker had just ripped a batch of ice just before my arrival. I advised the customer test the unit is testing good and there is nothing wrong with the unit. I leveled the unit before leaving. No water leaks observed during service, job completed.

Near Brenham Lane, Volente, TX 78641
Robert J.

Robert J.

WED5000DW2 Arrived on job for complaints of not heating. Found the thermal cut off open. Replaced and test air flow and heating. Both good.

Near Crownover St, Austin, TX 78725
Arthur B.

Arthur B.

WRF555SDHV01 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator not making ice. When arrived,found icemaker was set to off according to UI display. Attempted to turn icemaker on with UI and found UI would not allowing entry. Also found temperature setting will not allow change as well. Ordering UI and returning with icemaker. R/S for Thursday 8/23. All water connections were dry at time of service.

Near Whispering Meadows Dr, Hewitt, TX 76643
Lou S.

Lou S.

arrived on site to inspect range cooktop burners not working. Upon further inspection, I found that the back left burner was not igniting correctly as the spark would only spark in one place and not jump around as designed. Also, I found that the right front Ignitor is doing the same thing. I removed and replaced the back left burner head and tested and it operated as designed. I am ordering a burner head for the right front amid scheduled return service for 08/24/28. Customer advised that she might have something scheduled already, but will contact the office if she needs to reschedule. No gas leaks detected during service.

Near Volente Lane, Leander, TX 78641
Diego G.

Diego G.

Arrived on site. Replaced to feed and spinner. Cycled dishwasher, all functions tested OK. No leaks present. Job complete

Near Martin Luther King Dr, San Marcos, TX 78666
Diego G.

Diego G.

Arrived on site. Replaced to feed and spinner. Cycled dishwasher, all functions tested OK. No leaks present. Job complete

Near Martin Luther King Dr, San Marcos, TX 78666
Diego G.

Diego G.

Arrived on site. Replaced to feed and spinner. Cycled dishwasher, all functions tested OK. No leaks present. Job complete

Near Martin Luther King Dr, San Marcos, TX 78666
Arthur B.

Arthur B.

JB755EJ1ES (Freestanding Range) - Arrived onsite for customer complaint of freestanding range getting error code F20 error. Tested broil function and found error code with happen as soon unit attempts to turn on. Found relay not clicking closing to activate broil feature. Unit will need new control and broil element. Advised customer that control is not available. N.E.W will be in contact with customer regarding further steps.

Near Eagle Mountain Dr, Waco, TX 76712
Dona W.

Dona W.

Arrived on site for no functionality, customer stated they went to use unit and microwave made a large pop and unit went dead. Found circuit boards with charring on transformer, main controls and ribbon cable to user interface. User interface with ribbon cable is showing nla from marcone, and servall. Not able to check other functions at this time without proper voltage from control. Will need to replace transformer, controls and user interface before able to verify functionality of other components. Will need authorization as well. Left breaker in off state due to electrical failure.

Near Lariat Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for not dispensing ice through the door. Replaced worn shaft. The other parts were not needed. All water connections were dry.

Near Oaks Pl, Lago Vista, TX 78645
Lou S.

Lou S.

arrived on site to inspect washer leaking from underneath and at the water valve. Upon further inspection, I found that the water valve was the main cause for the leaking water. I advised the customer of my findings then removed and replaced the water valve and tested the unit. Unit operated as designed. No water leaks after repair completed. Job completed.

Near Rutherford Dr, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model WRF535SWHZ00, Arrived on call for unit is cooling but not cold enough, found that fresh food is at room temp but freezer is at o degrees, found all sensors passed and then when checked damper operation found that it would not open but when it said open checked ac volts from red to yellow red at damper and got 119 ac volts but damper not opening, replaced damper and checked operation and know damper is opening and closing as it should, call complete, no water leaks at time of call, call complete

Near Shark Loop, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WRF535SWHZ00, Arrived on call for unit is cooling but not cold enough, found that fresh food is at room temp but freezer is at o degrees, found all sensors passed and then when checked damper operation found that it would not open but when it said open checked ac volts from red to yellow red at damper and got 119 ac volts but damper not opening, replaced damper and checked operation and know damper is opening and closing as it should, call complete, no water leaks at time of call, call complete

Near Shark Loop, Round Rock, TX 78664
Dona W.

Dona W.

Arrived on site for bake element started on fire, found left side of bake element started to burn apart. Replaced bake element and verified operations. Temperatures check good. Charged $117.21 for element and labor WO120-$179.99 tax $24.52. Total of 321.72.

Near Hollyberry Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

MDBH968AWB3 (Dishwasher) - Arrived onsite to install control panel to dishwasher from tech’s prior diagnosis. Removed faulty control panel and installed new replacement. Tested unit. All lights works as intended. Unit fills,washes,drain and heats as intended. Control was not needed. All water connections were dry at time of service.

Near Woodland W Dr, Woodway, TX 76712
Nathaniel B.

Nathaniel B.

Model WRF993FIFM00, Arrived on call for unit not cooling and ice maker not making ice, called whirlpool tech line and talked to mark , file number 7722726814, test 128 control is version 700 which is the updated control and was instructed to install updated cover and was given instruction to place evap sensor on copper above the weld on suction line, installed parts and instructed customer to allow for 24-48 hours for proper cooling, no water leaks after repair, call complete.

Near Chayton Cir, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRF993FIFM00, Arrived on call for unit not cooling and ice maker not making ice, called whirlpool tech line and talked to mark , file number 7722726814, test 128 control is version 700 which is the updated control and was instructed to install updated cover and was given instruction to place evap sensor on copper above the weld on suction line, installed parts and instructed customer to allow for 24-48 hours for proper cooling, no water leaks after repair, call complete.

Near Chayton Cir, Pflugerville, TX 78660
Robert J.

Robert J.

WGD75HEFW0 Arrived on job for complaints of it starting found loose connection at Control. Reconnect power supply and test operation normal. Job complete no gas leaks detected

Near Gloucester Ln, Austin, TX 78723
Robert J.

Robert J.

WDF520PADM7 Arrived on job for complaints of not running. Found loose connection at junction box. After correcting wire issue. Test washer operation normal. Job complete

Near Clary Way, Austin, TX 78723
Thomas L.

Thomas L.

Arrived on site for no cool in freezer. Found that the controls were not switching the three-way refrigerant valve And that the left track of the upper drawer was binding. Replaced all parts. All water connections were dried.

Near Deckhouse Dr, Lago Vista, TX 78645
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. I disconnected the power from the unit, removed the water valve and drain pump hose then removed the unit from its place under the cabinet. I transferred all components from the old tub to the new tub and installed new tracks. Once done transferring all components, I re-installed the new tub with components under the cabinet re-installed the water valve and drain hose and then reconnected the power connections. I placed the unit in diagnostics and tested and the unit operated as designed. No water leaks observed during service, job completed.

Near Holiday Creek Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

CWE4800ACB (Wall Oven) - Arrived onsite for customer complaint of wall oven bake feature is not coming on. Tested unit and found baker relay not closing to turn on element. Unit will need new control to complete repair. Found control is no longer available. Advised customer will be in touch by AHS for options. No other issues found.

Near Lake Shore Dr, Waco, TX 76710
Arthur B.

Arthur B.

RTW4340SQ0 (Top Load Washer) - Arrived onsite to install new lid switch to top load washer from prior tech’s diagnosis. Removed console and removed faulty door switch. Installed new replacement and tested unit. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near Comal St, Waco, TX 76708
Brandon C.

Brandon C.

Arrived on site for no ice production in ice machine, found grid cutter was broken. I replaced grid cutter, unit tested good. Water lines were dry at time of service

Near Bisset Ct, Austin, TX 78738
Thomas L.

Thomas L.

Arrived on site as unit runs for a few seconds and then stops. Found improper voltages to outlets. Customer to correct. New unit no lent.

Near Venture Blvd S, Point Venture, TX 78645
Nathaniel B.

Nathaniel B.

Model WDF530PAYW7, Arrived on call for middle sprayer part has came off and water is not going through it, checked for error codes and got 10-1 which is dispenser electrical problem found 115 ac volts to dispenser but dispenser door will not open , 5-2 which is door stuck closed which found no door switch issue then found manifold for top rack is warped and keeps allowing rubber bushing for manifold to fall off and also wheel for top front left rack is broken, manifold 61.47, wheel 14.46, dispenser 116.52, svc/labor dw295 199.99 which = 392.44 plus tax 32.38 which = 424.82, customer approved repair, collected service fee today of 99.99 plus tax which =108.24 no water leaks at time of call, call complete. Will collect remaining balance on returnAlso instructed customer on soap and rinse aid use and cleanings of dishwasher and to run hot water at sink before starting dishwasher.

Near Hyridge St, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WDF530PAYW7, Arrived on call for middle sprayer part has came off and water is not going through it, checked for error codes and got 10-1 which is dispenser electrical problem found 115 ac volts to dispenser but dispenser door will not open , 5-2 which is door stuck closed which found no door switch issue then found manifold for top rack is warped and keeps allowing rubber bushing for manifold to fall off and also wheel for top front left rack is broken, manifold 61.47, wheel 14.46, dispenser 116.52, svc/labor dw295 199.99 which = 392.44 plus tax 32.38 which = 424.82, customer approved repair, collected service fee today of 99.99 plus tax which =108.24 no water leaks at time of call, call complete. Will collect remaining balance on returnAlso instructed customer on soap and rinse aid use and cleanings of dishwasher and to run hot water at sink before starting dishwasher.

Near Hyridge St, Round Rock, TX 78664
Dona W.

Dona W.

Arrived on site to replace upper slides, would need to pull unit out of wall, customer states that unit has now been working since GC adjusted the slides. Customer does not want unit pulled out of the wall again. Customer is satisfied with the way unit is running now. Unit is heating and running correctly. All water connections dry.

Near Fairway Ridge Rd, Georgetown, TX 78633
Dona W.

Dona W.

Arrived on site to replace upper slides, would need to pull unit out of wall, customer states that unit has now been working since GC adjusted the slides. Customer does not want unit pulled out of the wall again. Customer is satisfied with the way unit is running now. All water connections dry.

Near Fairway Ridge Rd, Georgetown, TX 78633
Arthur B.

Arthur B.

MVWX700XL2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning clothes out. Ran diagnostics and got error codes F7E7(Could Not Reach Target RPM),F7E1 (Basket Speed Fault). Tilted unit up to inspect actuator and capacitor and motor. All harnesses check ok. Tested manual spin and found motor would cut in and out. Removed control and installed updated new replacement. Reassembled. Calibrated unit. Unit completed successfully. Tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near S 9th St, Waco, TX 76706
Kevin B.

Kevin B.

Arrived on site and replaced drain tube diagnosed on previous visit, after replacement removed ice from freezer and insured evaporator drain is clear. No water leaks from connections at time of service, job complete.

Near E Hwy 290, Austin, TX 78749
Dona W.

Dona W.

Arrived on site to replace washplate that was worn down. Replaced washplate, filled unit and let cycle to verify all operations check good. No errors, unit fills, agitates, drains and spins correctly. All water connections dry. Charged 293.78 full amount for repair to card. Labor tl350-169.99 and part 101.40 tax 22.39.

Near Independence Dr, Georgetown, TX 78633
Scott  M.

Scott M.

Leaking front load washer

Near Farm to Market 685, Pflugerville, TX 78660
Thomas L.

Thomas L.

Arrived on site for Noisey, intermittent operation as well as the unit falls out of cabinet. Unit is secured to a price of wood at the bottom right side of cabinet. That wood is split and no longer is holding unit securely in the cabinet. Today both drawers are working properly with no water leaks. With unit loose, it is possible that at times it allows water to spill and wer flood sensor. Customer will need to secure unit and then see how unit operates .

Near Northlake Hills Dr, Jonestown, TX 78645
Arthur B.

Arthur B.

ASI2575FRS00 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator not cooling properly. Found defrost timer LED indicator light would not reset. Removed and replaced defrost timer and installed new replacement. Reassembled. Unit came on and began cooling immediately. No other issues found. All water connections were dry at time of service.

Near Lasker Ave, Waco, TX 76707
Dona W.

Dona W.

Arrived on site for frost build up on back right wall of freezer, found right hand lower side of cavity in freezer,with gap with no sealant allowing for airflow. Resealed unit and checked seals all operations check good, all water connections dry. Temps check good in fridge and freezer.

Near Co Rd 251, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for the unit freezing food in the entire fresh food section. With unit at lowest setting temps are correct. Any other setting, everything gets rock solid frozen. Please continue with ordering user interface and main control.

Near Thompson St, Cedar Park, TX 78613
Wesley P.

Wesley P.

WED4815EW1 Arrived on site and found unit with load grinding. Partially disassembled to inspect. Tested unit after disassembly and grinding ceased. Assembled and tested. All checks good. Unit now operating as designed. No parts needed.

Near Calavar Dr, Austin, TX 78726
Nathaniel B.

Nathaniel B.

Model ASD2522WRW06, Arrived on call for unit not cooling, found icemaker is making ice and unit is cooling, found both controls set to coldest setting and freezer is at 5 degrees and fresh food is at 40 degrees on product, found damper is a solid block of ice preventing good air flow to the fresh food section, found were inside liner meets outer cabinet on both sections will need to be sealed with white silicone and will need to order damper and thermostat saw no defrost issue on back evap cover of freezer, will order sealant and damper and t-stat, will reschedule for 8/18/18, no water leaks at time of call.

Near Whirlwind Trail, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model ASD2522WRW06, Arrived on call for unit not cooling, found icemaker is making ice and unit is cooling, found both controls set to coldest setting and freezer is at 5 degrees and fresh food is at 40 degrees on product, found damper is a solid block of ice preventing good air flow to the fresh food section, found were inside liner meets outer cabinet on both sections will need to be sealed with white silicone and will need to order damper and thermostat saw no defrost issue on back evap cover of freezer, will order sealant and damper and t-stat, will reschedule for 8/18/18, no water leaks at time of call.

Near Whirlwind Trail, Round Rock, TX 78664
Arthur B.

Arthur B.

WTW6800WB1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not agitating. Removed washplate to attempt to removed inner basket. Found inner basket seized to shaft. Unit will need new outer tub and inner basket to complete repair. AHS must approve parts before R/S. OF to R/S. All water connections were dry at time of service.

Near S 2nd St, Waco, TX 76706
Thomas L.

Thomas L.

Arrived on site for unit overfilling with ice condition. Tested bin thermistor. Thermistor is out of its normal resistance range. Replaced thermistor. All operations tested correctly in diagnostics. All water connections are dry.

Near Legend Trail, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect oven element broken. Upon further inspection, I found that the bake element was burnt in two. I quoted the customer CO120 $139.99 for diagnosis/labor fee and $82.48 for the bake element for a total including tax of $240.82. Customer agreed to the repair and paid diagnosis fee of $108.24 with the remaining balance being $132.58 which the customer agreed to pay when the repair is done. I am ordering a bake element and return service is scheduled for 08/16/18.

Near Woodview Dr, Georgetown, TX 78628
Arthur B.

Arthur B.

UMV1160CB3 (OTR Microwave) - Arrived onsite for customer complaint of vent fan not blowing on OTR microwave and not heating. Tested unit and found blower fan is not moving causing magnetron to overheat. Ordering blower fan assembly to complete repair. R/S customer for 8/20. Advised not to use until repairs are completed.

Near Vanguard Ln, Killeen, TX 76549
Arthur B.

Arthur B.

WFW92HEFW0 (Front Load Washer) - Arrived onsite for customer complaint of door latch not unlocking and getting error code F5E3 (Door Unlock Error). Confirmed the error. Found lid lock with click continuously trying to unlock. Ordering latch to complete repair. R/S for Friday 8/17. All water connections were dry at time of service.

Near County Rd 105, Buckholts, TX 76518
Dona W.

Dona W.

Arrived on site for P.O. showing on display at all times, unit was not functioning to any touch function, replaced wpw10675033, wpw10624574, and w11036562, due to error. Verified operations, unit checks good. All water connections are dry.

Near Hyacinth Dr, Temple, TX 76502
Thomas L.

Thomas L.

Arrived on site for noisy operation. Found inner basket has split and has damaged outer tub and drive motor. This will be a two-man two hour job needing extra labor.

Near Yellow Ribbon Trail, Burnet, TX 78611
Robert J.

Robert J.

NED4655EW1 Arrived on job for complaints of noise. Found support rollers need replacement. After replacement of parts test dryer for heat and air movement. Job complete

Near Amy Dr, Kyle, TX 78640
Dona W.

Dona W.

Arrived on site to install broken mw door, unit would not function properly because of door break. Replaced mw door. Verified operations after replacement. Unit now heats and checks good. All operations functional

Near Rickey Dr, Temple, TX 76502
Wesley P.

Wesley P.

ADB1400AGS1 Arrived on site and installed control to repair DW. Existing control would not operate. All checks good. Unit operating as designed.

Near Harbor Point Dr, Pflugerville, TX 78660
Arthur B.

Arthur B.

MEDX655DW1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Removed back and found thermal fuse is blown. Ordering timer,thermal fuse and element. R/S for Monday 8/20. Dryer vent and lint trap was clean of lint at time of service.

Near Deek Dr, Killeen, TX 76549
Dona W.

Dona W.

Arrived on site for door gasket replacement, replaced gasket went to start unit and there is no functionality on unit. Found supply voltage correct, control is not sending proper voltage to user interface assembly. User interface is not accepting all selections either. Also found right hand stop on upper track falling apart. Will need right hand stop, main control and user interface. Previous technician did not check unit for functionality as he didn’t want unit to leak from bad door seal per customer. Not able to check functionality of pump and motor but unit valve is dry. Console is psp will unit has been rescheduled for 8/22/18.

Near Lonesome Oak Drive, Temple, TX 76502
Dona W.

Dona W.

Arrived on site to replace leaking sump assembly. Replaced sump and motor assembly. Ran unit two times to verify all water connections dry and that unit is functioning properly, all operations check good. All water connections dry

Near Lonesome Oak Drive, Temple, TX 76502
Tyler B.

Tyler B.

Near Mantalcino Dr, Round Rock, TX 78665
Kevin B.

Kevin B.

Arrived on site and found icemaker motor is stuck in place, after replacing icemaker it has cycled correctly. Ran test 97 and it correctly filled with water. No water leaks from connections at time of service, job complete.

Near TX-1 Loop, Austin, TX 78739
Nathaniel B.

Nathaniel B.

Model WMH32519CB2, Unit has a 1 year extended warranty through builder, Arrived on call for no display, found display all working polarity is good at the outlet, found main control order by prior tech was the wrong part see pics, corrected the last digit on model and ordered correct main control and will order rack and rack supports and microwave paint and will reschedule for 8/22/18

Near Danish Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WMH32519CB2, Unit has a 1 year extended warranty through builder, Arrived on call for no display, found display all working polarity is good at the outlet, found main control order by prior tech was the wrong part see pics, corrected the last digit on model and ordered correct main control and will order rack and rack supports and microwave paint and will reschedule for 8/22/18

Near Danish Dr, Hutto, TX 78634
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. I removed and replaced the ice door and tested the unit and the unit operated as designed. No water leaks observed during service, job completed.

Near Hollowback Dr, Leander, TX 78641
Wesley P.

Wesley P.

MDB8959SBS2 Arrived on site and found unit control burnt. Replaced control and used harness to repair burn damage. Unit is now operating as designed. All checks good. No leaks at time of service.

Near Magic Hill Dr, Pflugerville, TX 78660
Dona W.

Dona W.

Arrived on site for no ice production and only partial display on control, found open bin thermistor-replaced bin thermistor and control for partial display. Started unit and unit started pumping water and started ice production. Did not pull unit out of wall. All water connections are dry.

Near Falcon Dr, Temple, TX 76502
Luis M.

Luis M.

Built in KitchenAid-replaced failed inverter control box

Near Ridge Oak Dr, Austin, TX 78731
Tyler B.

Tyler B.

Near Forest Creek Dr, Round Rock, TX 78665
Thomas L.

Thomas L.

Arrived on site for no operation. Found cutter grid not working as it was disconnected. Reconnected and watched a slab if ice being produced. Cutter grid is now working. All water connections are dry.

Near Singleton Bend, Marble Falls, TX 78654
Joseph C.

Joseph C.

WDF520PADM7 Arrived on site for “unit fills, but does not drain” complaint. Inspected unit and found unit had been installed without knocking out disposal drain plug. Removed plug from disposal and tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Clary Way, Austin, TX 78723
Dona W.

Dona W.

Arrived on site for fridge warm, found evap motor not turning not allowing for air flow in he ff section, replaced evap motor. Verified air flow checks good. Unit is not hooked to water.

Near Pritchard Rd, Temple, TX 76501
Arthur B.

Arthur B.

MVWC565FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washing not completing cycles and leaking from bottom. Filled unit up to locate leak. Could not find leak coming from unit. Advised leak could be coming from wall. Also found unit will not agitate. Unit will need new capacitor to complete repair. R/S customer for Monday 8/20. All water connections were dry at time of service.

Near Acorn Creek Trail, Killeen, TX 76542
Kevin B.

Kevin B.

Arrived on site and inspected refrigerator and found frost buildup is blocking airflow on evaporator. Spoke with tech line and they recommended replacing thermistor and gave part number W10384183, SR7722715071. No water leaks from connections at time of service.

Near Alsatia Dr, Austin, TX 78748
Nathaniel B.

Nathaniel B.

Model MHW6000AW0, Arrived on call for water leaking from bottom lower corner of washer, found no leaks from top or lower of washer but do see signs of sudsing and at top vent tube shows signs of over soaping and only water marks are from vent tube area running down the back area of the washer, found that customer is over soaping, instructed customer on soap usage, customer is on a water softener and so if using downy and plain was soap use half of number 1 on soap cups of each to prevent over sudsing, cleared all suds from inner tub, customer to use this soap instruction and see if issue returns, also instructed customer on cleaner due to the cleaner she is using is allowing suds to form, instructed customer whirlpool only recommends affresh cleaner or washer, no water leaks at time of serrvice, call complete.

Near Mount Ellen St, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model MHW6000AW0, Arrived on call for water leaking from bottom lower corner of washer, found no leaks from top or lower of washer but do see signs of sudsing and at top vent tube shows signs of over soaping and only water marks are from vent tube area running down the back area of the washer, found that customer is over soaping, instructed customer on soap usage, customer is on a water softener and so if using downy and plain was soap use half of number 1 on soap cups of each to prevent over sudsing, cleared all suds from inner tub, customer to use this soap instruction and see if issue returns, also instructed customer on cleaner due to the cleaner she is using is allowing suds to form, instructed customer whirlpool only recommends affresh cleaner or washer, no water leaks at time of serrvice, call complete.

Near Mount Ellen St, Hutto, TX 78634
Tyler B.

Tyler B.

Near Donato Pl, Hutto, TX 78634
Arthur B.

Arthur B.

NTW4516FW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling properly and getting clothes clean. Ran diagnostics and found no error codes. Contacted WPL Techline Dave SR#7722714399 and states that this unit has a 4 position water level switch and will do a short fill and add water unit software is satisfied with fill. Techline advise unit is working as designed. No other issues found. All water connections were dry at time of service.

Near Bacon Ranch Rd, Killeen, TX 76542
Kevin B.

Kevin B.

Arrived on site and inspected microwave and found it is heating but control display is not operating. Control need to be replaced and also touch panel to ensure repair on next visit, parts are no longer available microwave can’t be repaired, job complete

Near Westbank Dr, West Lake Hills, TX 78746
Tyler B.

Tyler B.

Near Walleye Way, Round Rock, TX 78665
Luis M.

Luis M.

Refrigerator-replaced failed main control

Near Morning Cloud St, Lakeway, TX 78734
Arthur B.

Arthur B.

WRX735SDBM00 (French Door Refrigerator) - Arrived onsite for customer complaint of icemaker not dispensing ice. Removed ice bin and found icemaker is not making ice. Dispenser motor does work, but icemaker got stuck mid harvest. Unit will need new icemaker. Also found shelf bin cracked and not holding items. Ordering new icemaker and bin. R/S for Monday 8/20. All water connections were dry at time of service.

Near N 60th St, Killeen, TX 76543
Dona W.

Dona W.

Arrived on site for no water flow out of dispenser. Found filter not allowing for water flow. Removed filter, flow is good. Installed filter and bled line. Unit is now working to spec, checked temps and ice production is good. Did not pull fridge out, all water connections dry. Rf100 $99.99 tax 8.25 total 108.24 collected through check.

Near Landmark Inn Ct, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for a no cool condition. Found unit had a defective thermostat. Replace. All operations are all now working. Unit will need time to cool down.

Near Silverstone Dr, Georgetown, TX 78633
Brandon C.

Brandon C.

Arrived on site for part install of dryer feet, I installed dryer feet, unit tested good.

Near Corran Ferry Dr, Austin, TX 78749
Dona W.

Dona W.

Arrived on site for both ovens seeming too cold, found both units are around 20degrees low, calibrated both ovens by 10 degrees, verified temperatures were even after calibration. Showed customer how to calibrate oven. Builder Jason is paying for repair. Job code pr210 169.99 sales tax 14.02 total of 184.01. Spoke to Erika- calling builder to get payment. All operations check good.

Near Sweetleaf Cove, Georgetown, TX 78633
Arthur B.

Arthur B.

WRX735SDBM02 (French Door Refrigerator) - Arrived onsite for customer complaint of no ice production intermittently on French door refrigerator. Found unit not making ice. Per last conversation on Techline, HV board needs to be replaced. Advised customer that board is not available. Part may need to come from factory. OF to be in contact with customer to R/S. All water connections were dry at time of service.

Near Lazy Dr, Belton, TX 76513
Lou S.

Lou S.

arrived on site to inspect washer showing error codes. Upon further inspection, I found that the unit had water in the bottom of the tub as if the drain pump did not come on. I attempted to placed the unit in diagnostics, but the when I plugged the unit in, the drain pump attempted to come on but sounded as if something was logged in it. Using my wet vac, I removed all of the water from the unit and inspected the drain pump and found approximately five screws/nails inside the the outer tub and inside the drain pump. I removed and replaced the drain pump and tested the unit and the unit operated as designed with no error codes. No water leaks observed during service, job completed.

Near TX-29, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model WRS588FIHV00, Arrived on call for ice maker makes ice and then melts and freezes a big block of ice in the ice bucket and water runs out the dispenser, found that ice maker mold is broken so when fills runs in to ice bucket, replaced ice maker and it flexed but did not return to home position, found wires broken at bottom freezer door hinge see pics, instructed customer that door orders take 6-8 weeks office will reschedule with customer., no water leaks at time of service. Turned ice maker off.

Near Old Antioch Rd, Smithville, TX 78957
Nathaniel B.

Nathaniel B.

Model WRS588FIHV00, Arrived on call for ice maker makes ice and then melts and freezes a big block of ice in the ice bucket and water runs out the dispenser, found that ice maker mold is broken so when fills runs in to ice bucket, replaced ice maker and it flexed but did not return to home position, found wires broken at bottom freezer door hinge see pics, instructed customer that door orders take 6-8 weeks office will reschedule with customer., no water leaks at time of service. Turned ice maker off.

Near Old Antioch Rd, Smithville, TX 78957
Thomas L.

Thomas L.

Arrived on site for no cool. Found unit to have a defective compressor start device. Replaced . Unit now starts properly. Office Callie ran card.

Near Skyline Rd, Georgetown, TX 78628
Arthur B.

Arthur B.

MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer lid cracked near hinge. Found plastic frame cracked near hinge and causing lid not to close correctly. Removed defective lid and installed new replacement. Reassembled. New lid now closes properly. No other issues found. All water connections were dry at time of service.

Near Event Dr, Salado, TX 76571
Luis M.

Luis M.

Refrigerator-replaced failed main control

Near Danli Ln, Austin, TX 78749
Dona W.

Dona W.

Arrived on site for no ice production, found bf in test 120 showing IM bin full when unit has no ice inside of bucket. Replaced icemaker and verified unit filled and started production. All water connections dry, did not pull unit out of wall.

Near Rancho Lorena Dr, Lorena, TX 76655
Steve C.

Steve C.

Arrived on site for the unit will not heat. Tested the unit and found the wall plug is loose. Advise customer to call a electrician to fix the wall plug. Unit is working properly. Customer paid for the service fee and gave the customer a military discount.

Near Sunrise Valley Ln, Georgetown, TX 78626
Nathaniel B.

Nathaniel B.

Model WRX986SIHV00, Arrived on call for interior lights going on and off intermittently, found all lights are working but intermittently with one door open and the rest closed the interior light will not go out with all light switches pressed, installed led control and all interior lights are going on and off as they should, also found that adapter is forming ice at the back of it and ice room door seal has a defect in it will need sealer gum, white adapter kit with fan and ice door door, will reschedule for 8/21/18, no water leaks at time of call.

Near Mauna Kea Ln, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model WRX986SIHV00, Arrived on call for interior lights going on and off intermittently, found all lights are working but intermittently with one door open and the rest closed the interior light will not go out with all light switches pressed, installed led control and all interior lights are going on and off as they should, also found that adapter is forming ice at the back of it and ice room door seal has a defect in it will need sealer gum, white adapter kit with fan and ice door door, will reschedule for 8/21/18, no water leaks at time of call.

Near Mauna Kea Ln, Bastrop, TX 78602
Arthur B.

Arthur B.

MEDB835DC4 (Dryer) - Arrived onsite to install dryer motor and wheel to dryer. Upon disassembly,found undergarments lodged in blower wheel housing. Removed obstruction and reassembled. Dryer now heats and tumbles quietly. Did not need motor nor blower wheel. Dryer vent and lint trap was clean of lint at time of service.

Near Walker Cir, Salado, TX 76571
Tyler B.

Tyler B.

Near Prairie Dunes Dr, Georgetown, TX 78628
Wesley P.

Wesley P.

KOCE500ESS06 Arrived on site and found unit control preventing micro cycle. Replaced control. Unit is now operating as designed. Advised customer on repair, all checks good,

Near Rokeby Cove, Pflugerville, TX 78660
Diego G.

Diego G.

Arrived on site. Checked for no ice issues. Found module on ice maker bad. Replaced icemaker assy, all functions tested ok. No leaks present. Job complete.

Near Garlic Creek Dr, Buda, TX 78610

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