Service History 343 - Appliance Express

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near New Braunfels, TX 78130

Andrey

Job Details: 08/12/2022

"Arrived on site to test unit for no drain, tested unit found water filling but not draining, sound like the pump is trying to turn on, removed bottom plate and found connection to drain pump very loose, secured connection properly, tested unit, unit is now draining, put it through diagnostics found all components engaging properly no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC3

Near Austin, TX 78746

David S

Job Details: 08/12/2022

Arrived on site for washing machine saying low detergent. I inspected the unit and found no fault codes. I explained to the customer about the load and go feature and if it is set to be used the container in the drawer needs to be filled. I walked the customer through how to use the unit.The unit is working as designed. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Manchaca, TX 78748

Leonardo

Job Details: 08/12/2022

Arrived on site to test unit for blower making noise. Test unit and found trash stuck in blower blades. Removed trash test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Austin, TX 78724

Joe Z

Job Details: 08/12/2022

"Arrived onsite for error code F -3 . Upon arrival test unit and got error codes F2-E1 shorted key, F3-E0 open oven sensor. Need to replace control and sensor. Replaced oven sensor and control test unit. All 4 cooktop burners and oven heated as designed. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, TX 78723

Joe Z

Job Details: 08/12/2022

Arrived onsite to install previously diagnosed parts. Replaced rollers. Test unit and unit operates as designed. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, TX 78723

Joe Z

Job Details: 08/12/2022

Arrived onsite for Detergent dispenser door is not staying closed . Upon arrival inspected unit and found dispenser has failed. Need to replace dispenser. Replaced dispenser and test unit . Unit operates as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD602ESS01

Near Leander, TX 78641

Vincent

Job Details: 08/12/2022

Arrived on site to install all previously diagnosed parts. Installed new door skin and new door handle. Unit is now as design job completed.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Belton, TX 76513

Jonathan M

Job Details: 08/12/2022

Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed that the unit was within the range of the service pointer and replaced the heater. Tested the unit and the unit began to work as designed with no leaks present during operation. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Leander, TX 78641

Vincent

Job Details: 08/12/2022

"Arrived on site to install previously diagnosed parts, installed harness and control. Unit is now operating as designed. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Leander, TX 78641

Vincent

Job Details: 08/12/2022

"Arrived on site for dishwasher inspected unit and work area. Tested unit and found no power. Tested voltage at the outlet and it was dead, unit is on a GFCI outlet. Went to breaker and found it tripped , reset the breaker and tested unit and found everything operating as designed. Inspected the main control and the UI for any corrosion and it was good inspected all wiring and found it good. I explained to CX that these outlets with GFCI breakers dont like the loads and from time to time they will have to be reset. Unit is operating as designed. No leaks observed during service. Job completed."

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Leander, TX 78641

Vincent

Job Details: 08/12/2022

Arrived on site to install previously diagnosed parts for cooktop. Inspected unit and work area. Tested unit and found the simmer burner not staying on when lowering the flame to simmer. Inspected the burner head and looked good so I inspected the simmer orifice and was clogged I used my tool to clean it out and then test. Unit is operating as designed and no parts where needed. No leaks observed during service. Job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Leander, TX 78641

Vincent

Job Details: 08/12/2022

"Arrived on site for dishwasher not heating, inspected unit and work area. Tested unit in diagnostics and there was no error codes, ran a test cycle and everything tested good. I instructed CX how to use heat dry and rinse aid. Unit is functioning as designed. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Leander, TX 78641

Vincent

Job Details: 08/12/2022

"Arrived on site for dishwasher, inspected unit and work area. Set unit in diagnostics and found stored error codes 4-3 7-1 6-4. I then ran a test cycle and no wash motor response. Had a faulty sump and motor. Replaced wash motor and tested. Unit is now operating as designed., no leaks where observed during service. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Austin, TX 78732

Justin

Job Details: 08/12/2022

Arrived on site to install the LED modules per the special project. I installed all LEDs and they began working as designed. Call complete.

We serviced a

WHIRLPOOL VENTHOOD

Model WVU37UC4FS1

Near Austin, TX 78703

Scott

Job Details: 08/12/2022

"Arrived on site for for no light on vent hood . Checked voltage and found led driver had failed . Replaced driver , lights and vent fan are functions properly. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Austin, TX 78759

Scott

Job Details: 08/12/2022

Arrive on site for dryer powering but not tumbling . Found pulley on motor had been cut off bye belt . Replaced pulley (8066184) from truck stock and belt . Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Lockhart, TX 78644

Andrey

Job Details: 08/12/2022

"Arrived on site to test unit for not cooling properly, customer stated a week ago he opened freezer and everything was thawed out, tested unit found RC and FC temps within range and unit is functioning, control,start device with capacitor was replaced, for precautionary reasons replaced harness is freezer and thermistor in RC from car stock, part number w10316760, called tech line to document, tech one stated nothing else could be replaced, we would need to catch the unit in failed state to determine which part is failed SR#7734347754, at this time unit is functioning as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL DRYER

Model WGD7120HW0

Near San Marcos, TX 78666

Andrew

Job Details: 08/12/2022

"Arrived on site to replace moisture sensing electrodes, harness and thermistor. Ran diagnostics and found unit running as designed. Replaced parts any way as a precautionary. Unit is working properly. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near San Marcos, TX 78666

Andrew

Job Details: 08/12/2022

"Arrived on site to test unit for magnet not catching properly preventing ice bin from pulling out with door. Replaced magnet, unit working as designed. No leaks detected. Job complete."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near San Marcos, TX 78666

Andrew

Job Details: 08/12/2022

"Arrived on site to replace element per special project. Replaced element, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Austin, TX 78737

Leonardo

Job Details: 08/12/2022

Arrived on site to test unit for unit not starting. Test unit and found latch stuck on close positin. Secured latch test unit and unit tastier good job complete.

We serviced a

GE RANGE

Model JGP3530SL1SS

Near Austin, TX 78737

Leonardo

Job Details: 08/12/2022

Arrived on site to replace igniter harness and orifice holders and knobs. Test unit replaced all parts test unit and unit test good job complete.

We serviced a

WHIRLPOOL DRYER

Model WGD7500GW0

Near Cedar Park, TX 78613

Kimo

Job Details: 08/12/2022

Arrived onsite for dryer where the customer saw a flame coming through is the drum vet. Upon inspection I found that the vent tube was kinked and it also has a hole In it. Upon further inspection I found that the unit was filling with lint and some if it had caught fire. I cleared all the lint and installed the harness and tested the unit and found all good. I advised customer to replace the vent tube and have the houses vet cleared before using the unit..W13SPN1WL1. I call safety and told the of my findings Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Austin, TX 78758

David S

Job Details: 08/12/2022

Arrived on site to install previous diagnose parts. I installed a new capacitor. I tested the unit and found it working properly. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Austin, TX 78758

David S

Job Details: 08/12/2022

Arrived on site to install a new heating element. I verified the model and serial number are within range of service pointer W11540964. I Installed the new heating element according to the service pointer ter. I reassembled the unit and tested it. It is now working as designed. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Manor, TX 78653

Matthew

Job Details: 08/12/2022

"Arrived onsite to replace damaged microwave wrap. Uninstalled unit, replaced wrapper and re installed. Tested unit to insure function. Unit is functioning properly. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS00

Near Austin, TX 78727

Scott

Job Details: 08/12/2022

"Arrived on site , replaced evap motor with harness , evap support and drip pan . Ran diagnostics all checking normal. No water leaks detected at time of service.

We serviced a

WHIRLPOOL COOKTOP

Model KCES550HSS

Near Leander, TX 78641

Vincent

Job Details: 08/12/2022

"Arrived on site for cooktop, inspected unit and work area. Tested unit and had no power. Removed cooktop glass and gained access to power wires and had no voltage. I tested the thermostat and found it good. Checked the breakers and found the breaker for cooktop tripped so I switch it back on. I tested all burners and unit was operating as designed explained to CX if they use bigger pots on the right front burner that what the actual size of the element is it can over heat the thermal fuse and trip the breaker. Unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, TX 78759

Scott

Job Details: 08/12/2022

Arrived on site replaced element. Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Manor, TX 78653

Matthew

Job Details: 08/12/2022

Arrived onsite for range panel loose. Upon arrival inspected unit. Found upper panel loose. Found screws in rear not tightened. Secured Screws . Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS

Near Mustang Ridge, TX 78610

Leonardo

Job Details: 08/12/2022

Arrived on site to test unit for unit giving F3 error code. Found purple wire for sensor not connected at control board. Secured connection test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Mustang Ridge, TX 78610

Leonardo

Job Details: 08/12/2022

Arrived on site to test unit for customer smelling gas when oven is on. Test unit and found no gas leaks at all found gas smell normal smell when oven ignites to maintain temperature job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS04

Near Austin, TX 78739

Luis

Job Details: 08/12/2022

"Arrived on site found defective crisper drawer slide,replaced slide."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, TX 78738

Luis

Job Details: 08/12/2022

"Arrived on site. Ice in icemaker tray,ran harvest test passed dumped ice,tray returned to home position and filled with water. Adjusted temperature setting in freezer."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Austin, TX 78736

Kevin

Job Details: 08/12/2022

"Arrived on site and found F9E1 saved error, ran diagnostic and all functions are operating properly. Found pads on inside of washer cabinet are torn on right side where an unbalanced load has caused tub to make contact. Found customer is not using HE detergent, explained how too much or incorrect detergent can cause washer to error. Also explained correct loading, job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO48QMB01

Near Georgetown, TX 78628

Paul

Job Details: 08/12/2022

Arrived onsite for a refrigerator that the FC is set at 0 degrees and is running at 22 degrees and the RC is running at 42 degrees. Mr stated when I arrived he had mistakenly set the control to Celsius but both compartments seem to be running about 4 degrees warmer than set point by their thermometers. I temped both compartments and found the FC cycling between 0-5 degrees and the RC showing 34 degrees where the customer had set it. Refrigerator is working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS04

Near Georgetown, TX 78628

Paul

Job Details: 08/12/2022

Arrived onsite for a refrigerator making a rattling noise. I ran every diagnostics test that activates a moving component on the refrigerator and could not duplicate the noise the customer was describing at this time. I found the refrigerator not level and the rear floor out of level from the left to the right side. Mr will add a shim thats needed at the left rear wheel and get the unit level then he will video the noise and send it in if it continues. Call complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Georgetown, TX 78626

Paul

Job Details: 08/12/2022

Arrived onsite for a microwave that is not venting correctly and grease is building up on the cabinets above the microwave. I found air blowing out of the upper filters instead of sucking in thru the filters. This is an install related issue. Either the fan was not flipped during install or the wrong knockouts were removed from the outer wrapper. I advised the customer to contact the builder. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Georgetown, TX 78626

Paul

Job Details: 08/12/2022

"Arrived onsite for a range oven not getting to set point temp. I tested the temperature at 350 degrees and found the temps cycling between 337-374 on the first cycle, 336-375 on the second cycle, and 336-372 on the third cycle. Unit is averaging 354 degrees and is working as designed. Call complete."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Hutto, TX 78634

Wesley

Job Details: 08/12/2022

Arrived onsite and replaced the motor to repair. All checks good. Unit is now operating as designed. Advised customer on repair

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Pflugerville, TX 78660

Wesley

Job Details: 08/12/2022

Arrived onsite for light not working and found bulb connection shorted. Repaired short. Unit is now operating as designed. Advised customer on repair. All checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Pflugerville, TX 78660

Wesley

Job Details: 08/12/2022

"Arrived onsite and found rubber seal on tub shaft squealing. Lubricated seal. Unit is now operating as designed, is better sealing and not squealing. Advised customer on repair. All checks good."

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPA00

Near Austin, TX 78735

Luis

Job Details: 08/12/2022

"Arrived on site. Found cap not installed fully to water pan,installed cap ran diagnostics all test passed."

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS00

Near Austin, TX 78701

Luis

Job Details: 08/12/2022

"Arrived on site for water not draining. Found unit powered to pump correctly diagnosed a defective drain pump,replaced pump ran water through pump no leaks,water drained from unit good with no leaks."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Round Rock, TX 78665

Wesley

Job Details: 08/12/2022

Arrived onsite for washer leaving lint on clothes. provided customer instruct on hi efficiency washer design and best use and care practices. Unit is now operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Round Rock, TX 78665

Wesley

Job Details: 08/12/2022

Arrived onsite for not washing and found motor shorted.replaced sump and motor assembly. All checks good. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Hutto, TX 78634

Wesley

Job Details: 08/12/2022

Arrived onsite and installed previously diagnosed part. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Killeen, TX 76542

David Z

Job Details: 08/12/2022

"Arrived on site to follow up on dishwasher that was leaking water after recent heater replacement, and running for an extended period of time as well. Found error codes for FA E2, F8E4, F9E2. I found unit has a very large amount of suds that were going into the float switch, but there was no leaking coming from the heating element. Customer needs to follow up with their extended warranty for service. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Jarrell, TX 76537

David Z

Job Details: 08/12/2022

"Arrived on site to install new insulating blanket on dishwasher. Installed and spoke with customer about drying concerns. Advised they must use rinse aid to reduce the amount of water on the dishes to allow for a better dry, unit is a plastic tub unit and does not retain much heat. Once rinse aid and high temp options have been used for some time unit should achieve a better dry. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Jarrell, TX 76537

David Z

Job Details: 08/12/2022

"Arrived on site to diagnose refrigerator that was not producing or dispensing a large amount of ice regularly. I checked Temps and found FC at 0, and RC right around 40. I examined the ice bucket and found that the ice was clustered in the rear left corner, and had slightly melted likely just due to not having a lot of usage. This allowed the that harvests to create a block in that corner, so when the icemaker drops the bail arm, it's hitting the top of the ice stack. Because the ice isn't being used often, it's clustering in one corner. Checked for air leaks and found no air leaks present. Customer advised they need to level the ice in the bucket / dump it regularly to keep it from clustering the way it was. Also advised to free up the airflow channels on the RC side to allow proper ventilation and consistent Temps. At this time no mechanical failure was found, ice bucket needs to be regularly emptied to keep it from bricking. Call complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB07

Near Jarrell, TX 76537

David Z

Job Details: 08/12/2022

Arrived on site to diagnose microwave making grinding noises. Tested unit and heard abnormal noises coming from the top of the unit. Removed front vent and examined blower. Found the tech sheet packet had ended up in the air channel and was sitting on the blower wheel. Removed tech sheet and tested. Verified unit working as designed. Call complete.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Lampasas, TX 76550

Tyler

Job Details: 08/12/2022

Arrived on site for dishwasher needing new element. Upon arrival confirmed old element had gold colored bushing. Replaced element and tested unit. Found no leaks and unit functioning as designed. Call complete

We serviced a

WHIRLPOOL DRYER

Model MED7230HW2

Near Copperas Cove, TX 76522

Tyler

Job Details: 08/12/2022

Arrived on site for dryer not turning on/showing po error. After further inspection I found outlet had internally fried along with ruining the power cord. Instructed customer unit would need electrician to repair damaged cord and outlet. Dryer functioning as designed. Call complete

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Copperas Cove, TX 76522

Tyler

Job Details: 08/12/2022

Arrived on site for washer not completing cycles. Upon arrival found no errors. After further inspection I found capacitor leaking. Replaced it. Also found incorrect polarity and voltage from outlet causing controls to wig out. Called techline and spoke with Drew sr#7734344968. Was instructed that customer would need electrician to repair damaged power supply outlet and unit would hem work as designed. Call complete

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Killeen, TX 76549

Tyler

Job Details: 08/12/2022

Arrived on site for refrigerator needing previously diagnosed ice door separator. Upon arrival reconfirmed issue and installed required part. Reassembled and tested unit. Found no leaks and ice door sealing as designed. Call complete

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Austin, TX 78726

David S

Job Details: 08/12/2022

Arrived on site to install a new heating element. I I verified the model and serial number fall in range of service pointer W11540964. I installed the new heating element according to the cap service pointer. I reassembled the unit and tested it. It is now working as designed job complete

We serviced a

KITCHENAID OVEN

Model KOSE500ESS05

Near Belton, TX 76513

Jonathan M

Job Details: 08/12/2022

Arrived on site for an oven that is not reaching proper temperature. Inspected unit and work area. The customer advised that the unit gets about 10? south of the desired temperature and they have not calibrated the unit yet. Did confirm the customers complaint and adjust the temperature in calibration mode. Tested the unit again and the unit began to work as designed reaching proper temperatures. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Briarcliff, TX 78669

Justin

Job Details: 08/12/2022

"Arrived on site for a wall oven that was pausing while in use. On arrival the customer stated the unit was at 450?F for about 40 minutes and then stopped heating. The screen said press to resume on it. They resumed and found shortly after it did it again. I found the customer was baking chicken on a skillet and it was producing a lot of steam. Since that one time it has not occurred again. I found stored error code F6E4 for UI to control error that was thrown in early July. However, this issue occurred only last week. I cleared the error codes. I then manually activated each relay and found them all as designed. I then preheat the unit to 450?F and let it run for a while. I was not able to replicate the failure and at the time of service it was running as designed. I informed the customer that it could be the unit overheated or the steam had caused the UI to act up. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Austin, TX 78738

Justin

Job Details: 08/12/2022

Arrived on site for a refrigerator trickling water at the dispenser when dispensing. I tested the unit and found a very slow stream when calling for water. I removed the filter and found the pressure normalized and the unit began working as designed. This indicates a possible faulty filter head. I installed the filter head and then tested the unit again. I found the same failure. This indicates a faulty filter. I informed the customer of my findings. Call complete.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Austin, TX 78735

Justin

Job Details: 08/12/2022

Arrived on site to install the heater per the special project. I installed the heater and then ran a diagnostics cycle. I found the unit running as designed with no leak present during service. Call complete.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near San Marcos, TX 78666

Andrey

Job Details: 08/12/2022

"Arrived on site to test unit for F8E4 error, tested unit found that the float connection has popped out secured connection, tested unit unit now functioning properly, no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near New Braunfels, TX 78130

Andrey

Job Details: 08/12/2022

"Arrived on site to replace previously diagnosed control, checked pump resistance and it was good, replaced control, tested unit, unit now functioning properly, no leaks detected job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Nolanville, TX 76559

Jonathan M

Job Details: 08/12/2022

"Arrived on site for a dishwasher that is flashing an F9 E1 (long drain) error code. Inspected unit and work area. The customer stated that the unit does in fact drain the water out but do you know it will not complete a cycle because it will flash that error code. I ran the unit through diagnostics and found an F7 E1 (single speed wash motor failure), F9 E1 (long drain), and FA E2 (vent wax motor electrical problem) error codes. I also found that the unit was within the range of the heater replacement service pointer. Spoke to CS and was advised to replace the heater and wash motor for full repair. Replaced both parts and tested the unit. The unit began to work as designed. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near New Braunfels, TX 78130

Andrey

Job Details: 08/12/2022

"Arrived on site to replace heating element per service pointer, replaced heater tested unit,unit now functioning properly, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near New Braunfels, TX 78132

Andrey

Job Details: 08/12/2022

"Arrived on site to replace previously diagnosed FC door, replaced door, tested unit, door is sealing good, but gasket is a little tight, advised customer to keep pressure on door for a couple of days, and it will be good after that, at this time no leaks detected job complete"

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near New Braunfels, TX 78130

Andrey

Job Details: 08/12/2022

"Arrived on site to test unit for no lights, tested unit found all lights not working, customer stated that they slowly went all out, replaced all led modules per service pointer, powered on unit, all lights are now functioning properly, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Belton, TX 76513

Jonathan M

Job Details: 08/12/2022

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Temple, TX 76501

Jonathan M

Job Details: 08/12/2022

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Waco, TX 76705

Jonathan M

Job Details: 08/12/2022

Arrived on site for a dishwasher that has a special project for a heater replacement. Checked the unit and found that the serial range was outside of the service pointer. Did confirm the customer had the correct heater in place. Ran the unit through a diagnostic cycle to verify all components of the unit were working properly and the unit is working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near New Braunfels, TX 78130

Andrey

Job Details: 08/12/2022

"Arrived on site to replace previously diagnosed RC door switch, replaced switch, tested unit unit now functioning properly, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Hewitt, TX 76643

Jonathan M

Job Details: 08/12/2022

"Arrived onsite to install previously diagnosed parts. Inspected unit and work area. Replaced the control, user interface, and thermistor and tested the unit. The unit began to cool and operate as designed. Call complete."

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near Andice, TX 78628

Lou

Job Details: 08/12/2022

"Arrived on site to inspect cooktop ignitor issue. Upon further inspection, the customer demonstrated the issue theyre having with the back right burner ignitor coming on while the flame is on. I tested all burners and found the far left 2 burners flames were too high in the low setting and adjusted them accordingly. I found with the back right burner when in the #5-8 flame setting, the ignitor would come on even with a large flame. I removed the cooktop and inspected the ignitor harness and found on the back right burner the harness was not sealed all the way down on the valve stem. Corrected and retested and unit is operating as designed. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, TX 78741

Kevin

Job Details: 08/12/2022

Arrived on site and found no airflow on airflow meter. Found cut off has failed. After replacing cut off dryer is heating and running. Vent is blocked and will need to be corrected by apartment maintenance Showed apartment tenant how to confirm that they have cleared dryer vent. Reported to techline reason for failure and state of apartment complex electrical and vent problems. 7734346214

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Georgetown, TX 78633

Lou

Job Details: 08/12/2022

"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element bushings to be incorrect. Removed and replaced the element and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Georgetown, TX 78633

Lou

Job Details: 08/12/2022

"Arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, the customer handed me pieces of the mounting plate that had broken off (photo). I replaced the broken pieces with parts from my van stock (coupling-WP2220458, mounting plate-W11573761) bottom coupler and the mounting trims from the mounting plate (photo) and tested. Unit is operating as designed. I made recommendations for use & care for the ice maker, ice bin and dispenser. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS2

Near Georgetown, TX 78633

Lou

Job Details: 08/12/2022

"Arrived on site to drop off parts to the builder for an oven range. Provided the burner caps, grates and burner head kit to the builder and had builder sign for the parts. Was not able to get into the home to get model and serial numbers photo due to home being closed and owner being out of state at this time. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Austin, TX 78717

Kimo

Job Details: 08/12/2022

Arrived onsite for to adjust recently installed refrigeratordoors. Upon arrival I found that the doors were slightly off and the gasket was not sealing all the way. Doors and gasket and got them to seal up properly and then I installed names plate. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HV5

Near Austin, TX 78724

Joe Z

Job Details: 08/12/2022

"Arrived onsite to install previously diagnosed parts. Replaced all high voltage parts capacitor,diode, and magnetron. Also used touch up paint . Test unit by preheating cup of water for 30 seconds and unit operates as designed. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ

Near Austin, TX 78724

Joe Z

Job Details: 08/12/2022

"Arrived onsite for door spring not working.. upon arrival, inspected unit and spring and bushings are good, found the hinge pads have failed. Replaced both pads. Test unit and door opens correctly. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Austin, TX 78753

Joe Z

Job Details: 08/12/2022

"Arrived onsite for The Dishwasher is running but, not filling with water to clean the dishes. Upon arrival ran diagnostics and got error code F4-E3 motor not running. Ran diagnostics cycle. Unit fills with water. Motor is energizing but not pumping water. Need to replace sump and motor. Replaced sump and motor and test unit. Unit now operates as designed. No leaks present at this time. Job complete."

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Austin, TX 78754

Joe Z

Job Details: 08/12/2022

"Arrived onsite for Dryer gets hot but won't dry anything. Upon arrival test unit and there was no airflow from bulk head. Found vent hose completely kinked and clogged with about 6 inches of lent. Cleared vent hose, shortened vent hose. Test unit. Unit now operates correctly. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Wimberley, TX 78676

Andrew

Job Details: 08/12/2022

"Arrived on site for no ice production. Found ice cube holding feeler arm up on back side of ice maker compartment. Removed cube, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Canyon Lake, TX 78133

Andrew

Job Details: 08/12/2022

"Arrived on site to test unit for not starting. Found L1 to neutral only receiving 50vac, neutral to L2 120vac, L1 to L2 70vac. Reset breaker and no change in voltage. Advised customer electrician is needed to correct voltage. No service fee collected as receipt shows a delivery date of 8/31/21. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Austin, TX 78724

Joe Z

Job Details: 08/12/2022

Arrived onsite to install previously diagnosed parts. Do not need the harness Need the electrode and spark module. Ordering electrode and spark module. ; ordrng 1 W11453940 (Ignitor) and 1 WPW10475149 (Spark module)

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Austin, TX 78746

Scott

Job Details: 08/12/2022

"Arrived on site for not making ice . Ran one harvest and ice maker stopped . Checked and found no voltage to IM . Checked harness ,all checked normal. Powered unit off ,reran harvest . Unit wouldnt run a second harvest after . Only running one harvest after power downs . Ordering main control.. No water leaks detected at time of service. Call to set return ; ordrng 1 WPW10235503 (Main control) and 1 WPW10226427 (Power control)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Lakeway, TX 78734

Justin

Job Details: 08/12/2022

"Arrived on site for a washing machine making an abnormal noise and not spinning out clothes properly. On arrival the customer stated that it will sometimes work correctly and sometimes not. They found it tends to happen on bigger loads. I put the unit into diagnostics mode and found stored error codes F0E5 for off balance load, F7E1 for tach missing, F5E4 for door not opened in between cycles, and F7E7 for motor unable to reach RPM. I then manually activated each component + ran a diagnostics cycle and found it ran through as designed. However, I did here an abnormal sound during spin. I then when to check the sensors and it threw the F7E1 error code again. I gained access to the bottom of the unit and found no sign of gearcase oil. Per the SP W11520474 I am ordering the main control to replace. After replacing the control we will test the unit again to determine if the sound goes away. If not we will replace the gearcase and cam. ordrng 1 W11543996 (Control)"

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Cedar Park, TX 78613

Kimo

Job Details: 08/12/2022

Arrived onsite for a washer that is making noise when in use. Upon inspection I found that the noise was coming from the gearcase I confirmed by spinning it by hand. I replaced the gearcase and found no change I am ordering another gearcase and a basket as well. Ordinary acu if SP W11520474A needs to be performed. ordrng 1 W10554251 (BASKET) and 1 W11170317 (Acu)

We serviced a

WHIRLPOOL FREEZER

Model WRX988SIBM01

Near Cedar Park, TX 78613

Kimo

Job Details: 08/12/2022

"Arrived onsite for refrigerator that is no cooling in freezer and the fan when running is loud. Upon inspection I found that the unit would not also me to put it in diagnostics mode to test and completes. Upon further inspection I also found that the freezer evap and fan were both iced over. To replace evap motor with harness, ui,and control. I am ordering 1x power supply board just in case. ; ordrng 1 W10789393 (Control kit) and 1 WPW10453401 (Supply, Power)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Pflugerville, TX 78660

Wesley

Job Details: 08/10/2022

Arrived onsite and fulfilled the SP heater replacement. All checks good.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ

Near Cedar Park, TX 78613

Kimo

Job Details: 08/10/2022

Arrived onsite for dishwasher with f8e4 error code popping up on dishwasher. Upon inspection I found water in the drip pan I removed the water and checked the tub gasket and found that it was good I checked all the hoses under the unit and found that they were good I checked the Water Inlet Assembly and found it to be good I checked the vent and found it good and I checked the grommets at the heating element and found the good too. I found that the unit was leaking forward a bit couple of that with the fact that the customer used dish pods with could cause over surgeing which could cause the condition we are seeing so I adjusted the front of the unit up and advised the customer to use liquid detergent and do not fill the dispenser up all the way. The I tested unit and found no leaks job complete

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Manor, TX 78653

Joe Z

Job Details: 08/10/2022

"Arrived onsite for Washer leaking. Upon arrival inspected bellow, valves, dispenser and all checked good. Ran quick cycle and could not find leak during cycle or draining. Tenant said he may have over filled with detergent. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Dripping Springs, TX 78620

Justin

Job Details: 08/10/2022

Arrived on site for a refrigerator with physically broken leveling feet. On arrival the customer stated the real issue was the unit rolls forward to much. On this unit I informed he customer that it does not have stoping feet. I advised them on using a wedge if they would like the unit to not move forward when pulled on. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW1

Near Austin, TX 78744

Kevin

Job Details: 08/10/2022

Arrived on site and found washing machine has been moved to a garage on the apartment complex. There is no power or water hook ups available. Could not re-diagnose or test after replacing all parts ordered by previous technician. Did not notice until later that a model and serial number was also not uploaded.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, TX 78723

Joe Z

Job Details: 08/10/2022

Arrived onsite for Washer stuck in diag. Mode . Upon arrival inspected unit and found all LEDs on. Reset control by holding start button for 10 seconds. Unit reset. Test unit and unit operates as designed.no leaks present at this time.job complete

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Liberty Hill, TX 78642

Gerry C

Job Details: 08/10/2022

"Arrived to inspect no heat. The unit had solid L1 connection and the CX said the DRO was always present, and the unit would intermittently no heat. I tested for L2 at all points and found no issues. I verified the TCO intact and all wiring and elements were intact as well. I could not recreate the issue, but due to the intermittent nature of the issue, I elected to replace the main board to eliminate the chance of relays causing the issue. I advised the CX to contact an electrician if the issue persists and that they should tell them the L2 line would be the likely suspect. Operational test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ

Near Woodway, TX 76712

Jonathan M

Job Details: 08/10/2022

Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed that the unit was within the range of the service pointer and replace the heater. Tested the unit and the unit began to work as designed with no leaks present. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Austin, TX 78734

Justin

Job Details: 08/10/2022

Arrived on site to install the heater per the special project. I installed the heater and then test the unit. I found the unit running as designed with no leaks present at the time of service. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Temple, TX 76502

David Z

Job Details: 08/10/2022

Arrived on site to install new heater per SP W11540964. Installed new heater and verified no water damage or leaks present. Call complete.

We serviced a

JENN-AIR COOKTOP

Model JGCP536HL00

Near Lakeway, TX 78734

Justin

Job Details: 08/10/2022

Arrived on site to install previously diagnosed parts. I installed the manifold and then test the unit. It is now working as designed. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WEE510S0FS2

Near Austin, TX 78758

Wesley

Job Details: 08/10/2022

Arrived onsite and found unit operating with failed control. Replaced control. Unit is now operating as designed. All checks good. Advised customer on repair.