We serviced a
WHIRLPOOL FREEZER
Model WRT112CZJZ00
Near Horseshoe Bay, TX 78657
Lou
Job Details: 02/03/2023
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve, UV dye drier and vacuumed the system. Pressures held and I installed 41g of R600 refrigerant and monitored the unit. Unit began to cool. I placed the unit in diagnostics and tested and unit is operating as designed. No water connections to the unit and no water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Georgetown, TX 78626
Maurice R
Job Details: 02/03/2023
"Arrived on site for previously diagnosed parts. Installed gear case,actuator,belt,capacitor and cam . Tested unit in diagnostics mode and the squealing noise was not there. Unit operating as designed and no water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Georgetown, TX 78626
Maurice R
Job Details: 02/03/2023
Arrived on site for dishwasher that wont latch. On inspection found the latch was sprung upward and the strike could not close into it. It damaged the strike so I replaced both pieces. The unit is operating as designed now. No water leaks were detected during shipment call.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Pflugerville, TX 78660
Cliff
Job Details: 02/03/2023
Arrived on site to diagnose a range that is not baking. Found bake ignitor faulty and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS01
Near Austin, TX 78717
Kimo
Job Details: 02/03/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new oven boor glass and tested unit and found unit operating as designed. W15P811WPL1 Ref # 7735487430 job complete
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Seguin, TX 78155
Andrey
Job Details: 02/03/2023
"Arrived on site to test unit for element not working, customer stated that FR burner did not work from day one, removed top and found element disconnected, secured connection, tested unit, unit now running as designed, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS05
Near Cedar Creek, TX 78612
Joe Z
Job Details: 02/03/2023
"Arrived onsite for all burners starting giving off yelow flame and not adjusting to low burners. Upon arrival test unit and all burners are burning correctly with only blue flame. After series of questions. That customer said that the yellow flames only happened when using a vaporizer machine. I explained how vaporizers, and dehumidifiers can effect air quality and change the flame. Also adjusted each burner so that the low settings operate to customers liking. No leaks present at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Del Valle, TX 78617
Joe Z
Job Details: 02/03/2023
"Arrived onsite for not washing correctly. Upon arrival customer stated that the unit spins just does not agitate. ran diagnostics and there are no saved error codes. Ran an automatic cycle and hear rubbing noise from agitator and grinding noise from belt area. Inspected unit and found failed hub, actuator is not shifting correctly causing cam to fail. Replaced hub, actuator and cam. Test unit and unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Mustang Ridge, TX 78610
Kevin
Job Details: 02/02/2023
Arrived on site and found dryer vent hose connector is damaged and lint is blowing out. After resetting it confirmed dryer is working properly and airflow is good. Job complete
We serviced a
KITCHENAID OVEN
Model KOSE900HSS00
Near Georgetown, TX 78628
Kimo
Job Details: 02/02/2023
Arrived onsite for a wall oven that is no longer operational. Upon arrival I found unit with f6e4. Code. I replace the control but couldnt test unit because the power when out at the home. Customer to call if issues is not resolved. Job complete.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Mustang Ridge, TX 78610
Kevin
Job Details: 02/02/2023
"Arrived on site and inspected refrigerator and found it is not defrosting. Found brown wire to heating element is not in harness connection, took one picture. After resetting wire set refrigerator into a manual defrost through diagnostic cycle and heating element is now heating properly. Customer will manually defrost refrigerator for48 hours after that refrigerator should be working properly, Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near San Marcos, TX 78666
Kevin
Job Details: 02/02/2023
"Arrived on site and found wash motor has failed, after replacing wash motor dishwasher is operating properly. Discussed drying expectations, rinse aid usage and importance of running hot water at kitchen sink before starting dishwasher, job complete"
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near San Marcos, TX 78666
Kevin
Job Details: 02/02/2023
"Arrived on site and replaced igniter diagnosed on previous visit, after replacement bake cycle is working properly, job complete. took one picture"
We serviced a
WHIRLPOOL OVEN
Model JGRP548HL01
Near Austin, TX 78731
Scott
Job Details: 02/02/2023
Arrived on site . Replaced inner door liner and both hinges . Door is functioning properly. . Job complete
We serviced a
KENMORE DISHWASHER
Model 665.12413N414
Near Bertram, TX 78605
Maurice R
Job Details: 02/02/2023
Arrive to install fill valve that is weeping. Installed the fill valve and tested unit no water was seen weeping into the dishwasher. Customer says that it takes a few days for it to fill up the dishwasher. No water leaks detected during service call
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Austin, TX 78723
Matthew
Job Details: 02/02/2023
Arrived onsite to replace faulty hoses. Replaced hoses hoses and tested. No signs of leaking at this time. Job complete. Please mail customer a receipt. Job complete . Office to complete payment processing.
We serviced a
WHIRLPOOL WASHER
Model wfw560chw4
Near Austin, TX 78723
Matthew
Job Details: 02/02/2023
Arrived onsite for washer not starting a cycle. Upon arrival inspected unit. Found in diagnostics error code for latch failure. Tested latch and latch kept clicking. Replaced latch. Tested unit and unit is functioning properly. Job complete
We serviced a
UNKNOWN VENTHOOD
Model WVI75UC6DS4
Near Austin, TX 78701
Matthew
Job Details: 02/02/2023
Arrived onsite for ambient LED lights not functioning. Upon arrival inspected unit. Blower motor and main lights are functioning. Check wiring for light drivers and found issues with voltage. Called tech line for assistance. Tech provided SR#7735645409. Test showed 120 vac from blue to chassis and yellow to chassis but not across blue to yellow. Tech recommended uninstalling and dropping whole unit to inspect for wiring or break in harness. Will need two man due to installation setup. Discussed with SW and CS. Office to reschedule
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78747
Matthew
Job Details: 02/02/2023
"Arrived onsite for refrigerator making humming noise. Upon arrival inspected unit. Opened doors to get compressor to kick on. Could hear vibration noise, however noise was intermittent and would stop when moving unit . Accessed compressor compartment and found packing debris jammed. Removed debris and leveled unit. Unit now seems to be operating within normal spec. Customer will monitor. Job complete"
We serviced a
GE DISHWASHER
Model GDT645SSN3SS
Near Niederwald, TX 78640
Leonardo
Job Details: 02/02/2023
Arrived on site and customer said unit has been working she will call back if unit stops working.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near New Braunfels, TX 78130
Andrey
Job Details: 02/02/2023
"Arrived on site to test unit for no ice production, tested unit found ice maker was off, turned on ice maker and showed customer how operate it, ran diagnostics cycle, completed cycle and filled with water, unit is running as designed, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near Canyon Lake, TX 78130
Andrey
Job Details: 02/02/2023
"Arrived on site to replace previously diagnosed infinite switch, replaced switch, tested unit, unit now functioning properly,job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78728
Vincent
Job Details: 02/02/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was they tried running a load and it was still not working after last tech left. I entered diagnostics and retrieved error codes F9E1, F8E6, F0E3 & F0E5. I erased all error codes and inspected the harness and found no shorts on any part of the lower harness. The connector to the drain pump did not look like it was plugged in properly. I ran the drain pump in diagnostics and inspected harness wile pump was on and never failed. I informed customer that its possible that when the error codes are not erased the unit can think its still not fixed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Georgetown, TX 78628
Lou
Job Details: 02/02/2023
"Arrived on site to inspect cooktop center burner flame. Upon further inspection, I tested all burners and all burners except the middle burner are operating as designed. I found the middle burner flame will shut off when switching from simmer low to medium. I adjusted the flame through the valve and retested and unit is operating as designed. I demonstrated for the customer and made recommendations for use and care. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model KFGG504KPS1
Near Pflugerville, TX 78660
Vincent
Job Details: 02/02/2023
"Arrived on site for range, inspected unit and work area. Customers complaint was oven not working properly. I re-diagnosed unit and found that the igniter was not having a good ground. I replaced igniter and bake burner and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Round Rock, TX 78681
Vincent
Job Details: 02/02/2023
"Arrived on site for icemaker problems. Inspected unit and work area. Installed some parts ordered by previous tech. Installed icemaker, icebox fan and icebox. I cleared error codes from the icemaker and retested. Unit is now operating as designed and no leaks where present. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Lakeway, TX 78738
Luis
Job Details: 02/02/2023
"Arrived on site for water leaking during icemaker fill. Found fill tube not inserted into fill cup,removed icemaker installed fill tube correctly into fill cup tested icemaker fill passed with no leaks"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near New Braunfels, TX 78132
Andrew
Job Details: 02/02/2023
"Arrived on site and replaced previously diagnosed gearcase, rotor, slider, stator, clutch and suspension. Completed diagnostics with no issues. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0A
Near New Braunfels, TX 78132
Andrew
Job Details: 02/02/2023
Arrived on site to test unit for ice and water coming from dispenser when not engaged. Found ice maker is not being used enough causing ice to fuse together and get stuck in chute. Advised customer to periodically empty icemaker to allow fresh batches to be made and prevent ice fusion. Also rerouted water line to dispenser to prevent weeping on face of FC door. No leaks detected. Job complete .
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near New Braunfels, TX 78132
Andrew
Job Details: 02/02/2023
"Arrived on site to test unit for excessive heat on top right side of oven door. Found gasket was opening. Replaced gasket, unit working as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near San Marcos, TX 78666
Kevin
Job Details: 02/02/2023
"Arrived on site and replaced control board and motor diagnosed on previous visit, washer will now complete a calibration cycle and both agitations and both spins are operating properly. Washer will complete an automatic test cycle, job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Dripping Springs, TX 78620
Luis
Job Details: 02/02/2023
"Arrived on site diagnosed a defective led module,per service pointer removed all led modules,installed updated led modules autho S84638; used 2 W11632139 (Led module) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Austin, TX 78737
Luis
Job Details: 02/02/2023
"Arrived on site for no water or ice. Found frozen water tank diagnosed air leaking between fan scroll and air tower causing tank to freeze,defrosted lines added sealer between gaps tested icemaker passed filled with water tested water dispenser passed. ; used 1 212643 (Sealer) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kyle, TX 78640
Kevin
Job Details: 02/02/2023
Arrived on site and inspected refrigerator and found ice production is good. Customer complaint is that there is frost buildup on bottom of iceman. Disassembled ice dispenser area and found some frost around perimeter Where ice chute connects to freezer door. took multiple pictures and documented with techline. 7735641254
We serviced a
WHIRLPOOL OVEN
Model WFG975H0HZ2
Near Georgetown, TX 78633
Lou
Job Details: 02/02/2023
"Arrived on site to inspect range oven not heating. Upon further inspection, I disassembled the oven and tested the oven on bake and found the ignitor not arcing properly. I removed and replaced the ignitor and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS0
Near Georgetown, TX 78633
Lou
Job Details: 02/02/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the dishwasher tub being damaged at the left front leg, I removed and replaced the tub; installed a sump/motor assembly and transferred all remaining parts from the old unit to the new and reinstalled. Tested the unit in diagnostics showing no error codes and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Round Rock, TX 78681
Vincent
Job Details: 02/02/2023
Arrived on site to install parts previously diagnosed. Installed new dual valve and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near New Braunfels, TX 78132
Andrew
Job Details: 02/02/2023
"Arrived on site to inspect unit for door not staying open when loading. Found friction pads were missing. Replaced pads, unit now working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near New Braunfels, TX 78132
Andrew
Job Details: 02/02/2023
Arrived on site to test unit for not cooling properly. Found compressor not running. Replaced start device and run cap. Unit kicked right in and compressor pulling .8amps. Home is currently experiencing revolving power outages. Advised to monitor and if issues persists to call back.
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS0
Near Seguin, TX 78155
Andrey
Job Details: 02/02/2023
"Arrived on site to test unit for not reaching temp, customer stated that after inspector found that the oven is not getting to temp, tested unit to 350 with temp probe, unit pre heated to 380 and stabilized at 350 with in 10 minutes, no need for any calibration unit is running as designed, job complete"
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS0
Near Seguin, TX 78155
Andrey
Job Details: 02/02/2023
"Arrived on site to test unit for not reaching temp, customer stated that after inspector found that the oven is not getting to temp, tested unit to 350 with temp probe, unit pre heated to 380 and stabilized at 350 with in 10 minutes, no need for any calibration unit is running as designed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Waco, TX 76712
Tyler
Job Details: 02/02/2023
"Arrived on site for dishwasher needing previously diagnosed ui control, panel, and seals. Upon arrival installed all required parts. Reassembled and tested unit. Found no leaks and u it fully functioning as designed. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Andice, TX 78628
Maurice R
Job Details: 02/02/2023
Arrived on site for washer not completing a cycle. On inspection found that the unit would not agitate or spin. Tested the capacitor and it had no reading and replaced the actuator. Retested the unit and it now agitates and spins. The unit is operating as designed and no water leaks detected.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS0
Near Liberty Hill, TX 78642
Maurice R
Job Details: 02/02/2023
Arrived on site for vent buttons getting stuck. On inspection the buttons on the vent when push in go past the vent cover in get stuck. I took the vent apart to gain access to the buttons and I adjust the buttons to stick out further away from the vent. Now the buttons are a 1/4 inch out when they are pressed in. The unit is working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS05
Near Liberty Hill, TX 78642
Maurice R
Job Details: 02/02/2023
Arrived on site for cooktop with gas issues. On inspection I swept the cooktop and the plumbing for the gas line with the gas detector. Did not find any issues with a gas leak on any of the unit. The flames are all blue when turn on to high as they should be.There is smell coming off the flames but it is not unused gas smell. The detector did not pickup in gas flumes over the burner they were on or off. There was no leaks by the turn off valve for the cooktop.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Taylor, TX 76574
Cliff
Job Details: 02/02/2023
Arrived on site to diagnose a microwave that has burning spots in interior cavity. Found rack touched liner causing burns. Repainted interior and advised customer to let paint cure for 24 hrs.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Andice, TX 78628
Kimo
Job Details: 02/02/2023
Arrived onsite for a DW that is leaking from the bottom left corner of the door. Upon inspection I found no leaks at the bottom of the unit (sump&motor are) nothing at the water inlet Val either. Same with the drain pump. I ran unit till I saw a small leak at the left hand side of the door. I replace the the tub seal and tested unit and found that that leak was now gone. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Austin, TX 78753
Joe Z
Job Details: 02/02/2023
Arrived onsite for does not finish cycles. Upon arrival ran diagnostics and got F7-E1 basket speed failure. Inspected bottom components and found failed cam causing belt to slip off. Replaced cam W10721967 and test unit. Unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model WFE505W0JS1
Near Seguin, TX 78155
Andrey
Job Details: 02/02/2023
"Arrived on site to test unit for steam mode not activating, tested unit found control is malfunctioning, replaced control, steam clean is now working, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM05
Near Austin, TX 78751
Luis
Job Details: 02/02/2023
Replaced spring and coupling to auger motor
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Austin, TX 78748
Leonardo
Job Details: 02/02/2023
Arrived on site to test unit for damaged cooktop. Found unit getting rust by the right rear burner. Replaced cooktop test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Canyon Lake, TX 78130
Andrew
Job Details: 02/02/2023
Arrived on site and found serial number was not correct on file. Updated serial number and verified unit still within 30day cosmetics. Replaced handle using one stop. Unit working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near New Braunfels, TX 78130
Andrey
Job Details: 02/02/2023
"Arrived on site to replace previously diagnosed gearcase, cam, belt,actuator, replaced parts and noticed that capacitor is leaking oil , replaced capacitor as well, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Georgetown, TX 78626
Kimo
Job Details: 02/02/2023
Arrived on site for a washer that is not going into wash cycle. Upon inspection I found that drain pump was clogged. I removed the clog and tested unit several times and found unit operating as designed. Once in diag mode and once in quick wash cycle. No leaks job complete.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QW4B
Near Austin, TX 78731
Scott
Job Details: 02/02/2023
"Arrived on site for dishwasher leaking . Ran diagnostics and for float error . Ordering float switch . ordrng 1 A00056504 (Float switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Georgetown, TX 78633
Lou
Job Details: 02/02/2023
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I heard the start device clicking and the compressor sounded like it was trying to come on, but failed. I found both compartments warm. I pulled the unit out and checked amp draw to the compressor and found it at 8 amps. I am ordering the compressor (per service pointer W11634348), UV dye drier, access valve, NITROGEN, CNOTE- 2HR JOB and CNOTE-PLACE ON CANCELLATION LIST. Office to schedule return service. Unit left unplugged for safety. No water leaks observed during service.; ordrng 1 CNOTE (PLACE ON CANCELLATION LIST) and 1 W11574734 (Compressor kit) and 1 WPW10143759 (UV dye drier) and 1 W11506635 (Access valve) and 1 NITROGEN (NITROGEN) and 1 CNOTE (2 HOUR JOB)"
We serviced a
SAMSUNG DRYER
Model DV50K8600EV/A3-01
Near Volente, TX 78641
Gerry C
Job Details: 02/02/2023
"DV50K8600EV/A3-01 Arrived to inspect dryer not starting. Relay clicks could be heard, but there was no drum rotation or subsequent heating. I verified the door switch tested per MFG specifications and inspected the drive system. The idler pulley had seized and failed, causing damage to the pulley and idler arm shaft. Steam dryer, no leaks observed during service. ; ordrng 1 6602-001655 (Drive Belt) and 1 DC93-00634A (Idler Arm and Pulley Assy)"
We serviced a
KITCHENAID RANGE
Model KDRP487MSS02
Near Austin, TX 78735
Leonardo
Job Details: 02/02/2023
Arrived on site to test unit for fan making loud noise. Test unit and found bad blower. Will need 2 man to pull unit out and 2 hour jo ; ordrng 1 W10810687 (Blower) and 1 2manjob (2 man job) and 1 2hourjob (2 hour job)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJB00
Near Austin, TX 78756
Luis
Job Details: 02/02/2023
"Arrived on site. Evaporator fan not running,unit will need new fan motor,unable to get dop from office. Office will need a cc or dop for repairs. ; ordrng 1 W11369036 (Fan motor)"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Austin, TX 78717
Kimo
Job Details: 02/02/2023
Arrived on site for a wall oven the lost power after a self clean cycle. Upon inspection I found that the thermal fuse showing open. This will need to be replace to complete call. I am ordering the fuse and the office to reschedule. ; ordrng 1 WPW10545255 (FUSE-THRML)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
Kimo
Job Details: 02/02/2023
Arrived onsite for a DW that is leaking from underneath. Upon inspection I found the leak coming from the heating element bushing. I also found that the tub was rusting along with the inner door. I am ordering the tub and the door to be replaced. Office to reschedule.; ordrng 1 W11559689 (DOOR-INNER) and 1 W11409866 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB00
Near Buda, TX 78610
Kevin
Job Details: 02/02/2023
"Arrived on site and inspected refrigerator and found new ice production, found wiring on bottom of freezer door is broken, took a picture. A new freezer door will be needed to correct the issue; ordrng 1 LW11089021 (Freezer door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Georgetown, TX 78626
Kimo
Job Details: 02/02/2023
"Arrived onsite for a DW with door that is hard to open. I replaced the hinges and tested the unit and found no charge. I am ordering springs, links, and Friction pads.. office to reschedule. ; ordrng 2 WP8270020 (SPRING)s and 2 8194001 (LINK)s and 2 WP8268961 (Friction pads)s"
We serviced a
KITCHENAID OVEN
Model KODC304ESS01
Near Austin, TX 78759
Scott
Job Details: 02/02/2023
Arrived on site for oven making a rattling noise during baking . Found upper fan failure . Ordering upper blower . Set return ; ordrng 1 WPW10176670 (Upper blower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Marcos, TX 78666
Kevin
Job Details: 02/02/2023
"Arrived on site and replaced control, you are, plug harness, and thermistor. Refrigerator will still not begin A manual defrost cycle. Defrost heater and evaporator harness will still be needed to complete repair; ordrng 1 W10242409 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Round Rock, TX 78665
Vincent
Job Details: 02/02/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complain was it was still freezing up in the refrigerator chamber. I inspected union and found frost buildup on the evaporator cover. I advised customer we will have to replace the thermistor and that the refrigerator will have to be defrosted. I spoke to CS and we will replace the thermistor at no charge to CX. Returning tech to properly level unit. No leaks where observed during service. ;
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Driftwood, TX 78619
Leonardo
Job Details: 02/02/2023
Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Will return with sump and motor office to reschedule ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Elgin, TX 78621
Joe Z
Job Details: 02/02/2023
Arrived onsite for broken agitator. Upon arrival found that agitator has failed. Need to order agitator components and return with prescreened parts as well. Office to reschedule ; ordrng 1 W11418231 (Agitator plate) and 1 W11596047 (Screw) and 1 285825 (Cam) and 1 W10715784 (Cam retainer)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS
Near Elgin, TX 78621
Joe Z
Job Details: 02/02/2023
"Arrived onsite for no power to Unit and right front burner not heating correctly.Upon arrival inspected unit and found UI is dark and not operating. Test cooktop and all burners operate. Removed back panel to gain access to control. Found blown L1 wire at terminal block and found right front infinity switch is charred. Need to replace right front infinity switch and harness. Ordering right front infinity switch and harness. Also ordering control, and terminal block to have on hand. Office to reschedule ; ordrng 1 WP3149400 (Right front infinity switch) and 1 W11532661 (Harness) and 1 W11567368 (Control) and 1 WPW10245259 (Terminal block)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Salado, TX 76571
David Z
Job Details: 02/02/2023
"Arrived on site to diagnose refrigerator with dim lights, and icicles coming off icemaker. Per SP W11606409, replaced all light modules to resolve the dim lights. Icemaker looks like it had a crack in the mold, allowing some dripping to occur. Ordering new icemaker. Office to schedule when available. ; ordrng 1 W11579388 (Icemaker)"
We serviced a
GE DISHWASHER
Model GDF510PGD2BB
Near Temple, TX 76502
David Z
Job Details: 02/02/2023
"Arrived on site to diagnose dishwasher which is not draining. Unit also overfill and runs out the door. Flood switch is not working properly, allowing unit to flood. Drain pump is loud and intermittently works. Gaskets are good, unit is just running overfilled. Ordering drain pump and flood switch to resolve. Return visit set for 2/7.; ordrng 1 WD21X10519 (Flood Switch) and 1 WD19X25187 (Drain Pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near West, TX 76691
Tyler
Job Details: 02/02/2023
Arrived on site for refrigerator with malfunctioning LEDs. Upon arrival confirmed issue and found control within module failing and replace module. Also found right side door gasket broken and needing replacement. and rescheduled customer for 020 623 to complete repairs with new gasket; ordrng 1 W10830055 (gasket)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Georgetown, TX 78633
Gerry C
Job Details: 02/02/2023
"Arrived to inspect no cool. I found the process stub joint at the compressor had failed and was able to get visual confirmation via leak test solution. I pressurized the system after the repair and found no additional nitrogen leaks at 120psi. During inspection, I found the RH RC door gasket at 60% of the inner gasket sealing area had rolled over and was not making contact with the right side of the RC door opening, at the cabinet. Tabs on the gasket were tearing and will need to be replaced under our warranty. I vacuumed the system after monitoring for 20 minutes and seeing no pressure drop, I charged with the MFG prescribed refrigerant charge and tested. I found the compressor did not display the expected refrigerant flow, detected by thermal camera. In the compressor test mode, the three way valve appeared to not open as well. Due to the low side leak, I suspected the compressor had sustained damage and should be replaced. The three way valves operation was suspect as well and will be ordered, no leaks observed during service. Office to contact the customer to arrange return service. ; ordrng 1 W11592009 (Compressor Kit) and 1 W11594657 (Valve)"
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS24JL00
Near New Braunfels, TX 78132
Andrew
Job Details: 02/02/2023
Arrived on site to test unit for no heat. Customer currently has no power due to freeze. Unable to test unit. Recommend returning with prescreened mag and cap. Ordering precautionary parts. Office to reschedule. ; ordrng 1 W11199545 (Filter board) and 2 W11580028 (Fuse)s and 1 W11486781 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near Hillsboro, TX 76645
Tyler
Job Details: 02/02/2023
Arrived on site for range not heating properly. Upon arrival confirmed complaint but found no errors in diagnostics. Found after running unit at 350? that the thermostat was registering it was hotter than it should be in oven and not allowing unit to heat fully. Replaced oven sensor and found unit working as designed. Call complete ; ordrng 1 Cnote (Sensor used from truck stock)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Clifton, TX 76634
Tyler
Job Details: 02/02/2023
"Arrived on site for washer not completing cycles. Upon arrival confirm complaint and found the following error codes a diagnostic: F7e4, f6e3. After trying to disassemble the washer I found the rotor screw stripped and worn down on the rotor not allowing the rotor to be removed. Also found signs and indications that the slider and clutch are failing underneath the router. Will need office reschedule once the following parts availability is known along with previously sent parts go make W11195971 stator, W11027980 screws (6x), W11260238 rotor. ; ordrng 1 W11195971 (Stator) and 6 W11027980 (Stator screws)s and 1 W11260238 (Rotor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near New Braunfels, TX 78130
Andrew
Job Details: 02/02/2023
Arrived on site and installed previously diagnosed light switch and stop. Found upper pan front broken preventing proper closing and opening of door. Recommend replacing upper pan. Ordering pan front as a precautionary. Part showing out of stock. Office to reschedule. ; ordrng 1 W11387053 (Upper pan) and 1 W11336585 (Pan front)
We serviced a
WHIRLPOOL OVEN
Model JGRP436HL01
Near Austin, TX 78741
Matthew
Job Details: 02/02/2023
Arrived onsite for left selector knob not functioning. Upon arrival inspected unit. Found inner working of knob failed and is stuck In UI assembly. Ordering knob and UI. Office to reschedule. ; ordrng 1 W11492283 (Interface)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Leander, TX 78641
Maurice R
Job Details: 02/02/2023
"Arrive on site to install previously diagnosed parts. Installed the wiring harness, could not test the unit due to no power
We serviced a
GE REFRIGERATOR
Model GSH25JSTASS
Near Austin, TX 78745
Matthew
Job Details: 02/02/2023
Arrived onsite for refrigerator not turning on after power outage. Upon arrival inspected unit. Found interior lights on however UI not illuminated or responsive. Compressor and condenser fan not powering on. Supply voltage is good.
We serviced a
JENN-AIR OVEN
Model JJW8430DDS
Near Austin, TX 78732
Leonardo
Job Details: 02/02/2023
Arrived on site to test unit for upper oven broiler staying on when baking. Found bad control board
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near New Braunfels, TX 78130
Andrey
Job Details: 02/02/2023
"Arrived on site to test unit for constant fill, tested unit found pressure switch not sensing water in tub and valve corrosion causing valve to weep, replaced parts, tested unit through quick wash cycle, cycle completed with no issues, unit is running as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78681
Vincent
Job Details: 02/02/2023
Arrived on site to install parts previously diagnosed. Installed new icemaker and fan and tested. Unit is now operating as designed. Advised customer to allow 24 hrs for it to start making ice. No leaks where observed during service.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Elgin, TX 78621
Joe Z
Job Details: 02/02/2023
Arrived onsite to install previously ordered parts. Replaced drain pump and control board. Test unit and unit is operating as designed. No leaks present at this time. Job complete .
We serviced a
GE MICROWAVE
Model JKP90SP3SS
Near Georgetown, TX 78628
Lou
Job Details: 02/02/2023
"Arrived on site to inspect microwave with the door closed and the light comes on and turntable begins to turn. Upon further inspection, I tested the unit and found when I close the door, the interior light turns on and the turntable begins to turn without pressing any keys on the control. I barely pressed in on the door latch and the light would tuen off and the turntable would stop. I tested the switches and found them bad. I removed and replaced the three switches and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS03
Near Leander, TX 78641
Gerry C
Job Details: 02/02/2023
"Arrived to inspect temperature issue. I set the unit to the industry standard of 350 and selected the standard preheat vs rapid, to ensure a true temperature test. The unit claimed preheat at 289 and continued to climb to 308 and then declined to 290. The unit then cycled at 379, 348, 392, 338, 396. I induced a -15 offset, retested and the unit averaged within MFG acceptable limits and operates as designed. No further adjustment or repair required.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8FTEXSB01
Near Austin, TX 78747
Luis
Job Details: 02/02/2023
Arrived on site. At time of visit unit not running increased temp same issue tapped thermostat housing unit powered on diagnosed a defective thermostat
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Manor, TX 78653
Joe Z
Job Details: 02/02/2023
Arrived onsite to install previously ordered parts. Replaced rotor and slider. Test unit and unit now operates as designed. No leaks present at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Cedar Park, TX 78613
Gerry C
Job Details: 02/02/2023
"Arrived to perform Technical Service Pointer #: W11092686 Rev. G, S-Code S16360. I performed the operations within the TSP and corrected a plugged drain tube, sealing the assembly when complete. I removed the ice and water under the deli pan. I charged for the pan and nothing further for service due to the TSP. No leaks observed during service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS1
Near Austin, TX 78744
Matthew
Job Details: 02/02/2023
Arrived onsite to replace faulty parts. Replaced interlocks and switches. Tested unit and unit is functioning properly. Invited customer to test as well. Unit is functioning. Job complete
We serviced a
WHIRLPOOL WASHER
Model Mvwb765FW1
Near New Braunfels, TX 78130
Andrey
Job Details: 02/02/2023
"Arrived on site to test unit for no power, tested unit found control sending voltage but console unresponsive, replaced console unit powered on and is functioning properly,job complete.
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWP3
Near Austin, TX 78735
Scott
Job Details: 01/30/2023
"Arrived on site for dishwasher flashing sanitizer light . Ran diagnostics got 3-2, 6-6, 7-1,7-2, . Tested and found sensor shorted out ,also caused a short on control. Replaced control and sensor . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Bastrop, TX 78602
Joe Z
Job Details: 01/30/2023
Arrived onsite to install previously ordered parts. Replaced drip pan and UI. Test drip pan by pouring water from far left side. Water drained correctly. Unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WGD75HEFW0
Near Austin, TX 78704
Wesley
Job Details: 01/30/2023
"Arrived onsite for repeat concern with gas smell in or around the dryer, unable to replicate symptom. Advised customer that the burner manifold could be installed which would replace all gas parts in the dryer, but unsure that the smell is caused by a leak from the dryer. Also advised customer on dryer design and use options. As the detected leak had only occurred once in 6 weeks since the prior analysis. No repair recommendation at this time.
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Georgetown, TX 78626
Cliff
Job Details: 01/30/2023
Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced heater assembly. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS01
Near Austin, TX 78746
Luis
Job Details: 01/30/2023
"Arrived on site for light issue. Per customer no lights in fresh food section and ui off,removed top panel tested switch working correctly,tightened hinge and spring screws tested door operation unit working as designed.
We serviced a
WHIRLPOOL DRYER
Model LEQ7030KQ1
Near Round Rock, TX 78664
Vincent
Job Details: 01/30/2023
Arrived on site to install parts previously diagnosed. Installed door switch and tested the unit unit is operating as designed. I also tested the airflow and I advise customer to get the vents clean professionally because there was poor airflow.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS1
Near Horseshoe Bay, TX 78657
David Z
Job Details: 01/30/2023
"Arrived on site to diagnose dishwasher leaking slightly from left hand side. Examined under unit and ran with toe kick off. Did not see any water trails around the sump or motors. Cleaned off door gasket, which had noticeable buildup on it. Continued to let unit run. Could not see any leaks, drops, or dampness around the door area. Tightened fill hose and clamp on drain hose. Advised if issue repeats we can replace the door seal, and to also put pans on the bottom rack in the back as well. Unit working fine at time of service. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Georgetown, TX 78628
Lou
Job Details: 01/30/2023
"Arrived on site to inspect washer noises. Upon further inspection, the customer provided a video of the noise which was making a grinding noise during spin cycle. I placed the unit in diagnostics and manually tested spin and could hear the noise immediately. I tilted the unit back and found gearcase oil on the insulation and the rotor. I removed and replaced the gearcase, clutch, slider and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Georgetown, TX 78633
Lou
Job Details: 01/30/2023
"Arrived on site to inspect dishwasher leaking water from supply line. Upon further inspection, the customer had the unit toeplate removed and advised the water is leaking from the hose/valve connection? I turned the water on and placed the unit in diagnostics showing no error codes. Tested the unit and before the water valve came on, I found water dripping from the hose connector and as the water came on, the amount of water dripping increased (photo). Turned the unit off and drained the water. I removed and replaced the hose and retested and unit is operating as designed. No water leaks observed at the end of service (photo), job completed."