We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Hutto, TX 78634
Jimmy J.
Job Details: 09/28/2021
Arrived on site to install previously diagnosed parts. Removed damaged lid to install new lid. Found remaining right side hinge was bowed a bit so I used both left and right side hinges I ordered plus two new screws to mount new lid. Placed in diagnostics to test lid switch. Lid switch working as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Hutto, TX 78634
Tyler
Job Details: 09/28/2021
Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival reconfirmed complaint and then recovered small amount of charge left. Installed new compressor and drier. After wards I tested for leaks using nitrogen and found evap coil leaking. After replacing coil I pulled vacuum on unit and recharged system with 41g of r600. Also found during repairs that drip pan was completely Rosen and un useable. Will need office to reschedule with customer once availability of part is known.; ordrng 1 W11559685 (Drip pan)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78747
Kevin
Job Details: 09/28/2021
Arrived on site and inspected dryer and heard rattling noise. Removed vent hose and found pocket debris at vent hose attachment. After clearing debris dryer is now quiet send a short video to PR
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near Austin, TX 78724
Scott
Job Details: 09/28/2021
"Arrived on site to replaced drain pump. Found wire to pump broken . Repaired wire , ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS2
Near Austin, TX 78750
Taylor M
Job Details: 09/28/2021
"Arrived on site to diagnose dishwasher not able to go into any cycle and the clean light flashing, upon arrival I gained access to the diagnostics cycle and found that the unit will progress through the cycle, I checked resistance and amperage at the heater and found it good. I gained access to the control and checked pin 1 and 3 on connector p15 to the owi sensor, I found that it is open; ordrng 1 WPW10705575 (OWI)"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Austin, TX 78702
Scott
Job Details: 09/28/2021
"Arrived on site for poor washer performance and wet load at end of cycle . Found cap and lower harness hanging on floor ,wire to cap dangling and broken .Ordering Lower harness and cap. Asking for second man . No water leaks detected at time of service. Call to set return ; ordrng 1 W11249320 (Lower harnes) and 1 W10866249 (Cap) and 1 2ndman"
We serviced a
WHIRLPOOL OVEN
Model WOS92EC0AB00
Near Austin, TX 78734
Robert
Job Details: 09/28/2021
Arrived on call for complaint of no power. Found thermal fuse open. Will need fuse to complete. ; ordrng 1 WPW10545255 (Fuse)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Bertram, TX 78605
Cliff
Job Details: 09/28/2021
Arrived on site to diagnose a washer that is not draining. Found wiring for pump broken and repaired it also latch is broken and will need to be replaced to complete repairs.
We serviced a
KITCHENAID MICROWAVE
Model KEMC308KSS04
Near Leander, TX 78641
Kayman
Job Details: 09/28/2021
Arrived onsite for wall oven combo with microwave door error code coming up. Upon inspection I found the door switches testing good. I found the capacitor fuse was blown. I replaced the fuse and powered the unit on. The unit is working as designed at this time. I was not able to recreate a issue or trip the fuse at this time Job complete.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Austin, TX 78729
David Z
Job Details: 09/28/2021
"Arrived on site to follow up on washer making squeaking sound when spinning. Called tech line and spoke with Chris who recommended checking the service pointer referencing the triac noise. Ran unit in diagnostic mode and found that unit will squeak on spin up every time, regardless of setting.
We serviced a
WHIRLPOOL RANGE
Model WFE301LVS0
Near Killeen, TX 76549
Al
Job Details: 09/28/2021
Arrived on site and inspected range with elements burning customers food. Inspected and found the 2 front infinite switches were both defective causing the malfunction. R&R both and unit tested properly. Job complete. Customer satisfied
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Killeen, TX 76542
Tali W
Job Details: 09/28/2021
On site for dishwasher not turning on. Confirmed complaint. Found unit is operated by a switch. Customer wasnt aware. Ran diag cycle. No errors found. Unit functioning as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Salado, TX 76571
Tali W
Job Details: 09/28/2021
"On site for washer making a clicking noise and clothes still being wet at the end of a cycle. In diagnostics, found F7E6 motor fault. Cleared error. Found actuator shifter disconnected from splutch. Replaced actuator. Calibrated and ran diag cycle. Unit now functioning as designed. Call complete."
We serviced a
WHIRLPOOL VENTHOOD
Model KXD4636YSS5
Near Austin, TX 78746
Kevin
Job Details: 09/28/2021
"Arrived on site and inspected downdraft and found voltage to motor is good. Motor is not running. Attached a new motor and downdraft is not working properly. After replacement downdraft is working normally, job complete"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430IM01
Near Austin, TX 78704
Leonardo
Job Details: 09/28/2021
Arrived on site to test unit for unit not starting found bad inverter. Replaced inverter test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ1
Near Austin, TX 78723
Leonardo
Job Details: 09/28/2021
Arrived on site to test unit for fan not working intermittently. Test unit and found loose connection at fan after repair. Secured connection test unit and unit test good job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near New Braunfels, TX 78130
Noah D
Job Details: 09/28/2021
"Arrived on site to inspect unit for not pumping water around unit. Upon inspection found the units motor not operating, replaced motor and tested unit. No leaks found. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/28/2021
Arrived on site for Not Making Ice - Side by Side Refrigerator. Inspected harness under freezer door and it looked good. Gained access to ice maker and found tube frozen oven. Placed in diagnostics and ice maker harvested and working as designed. Used steamer to remove ice build up. Set to water fill test and water filled mold as designed. No leaks detected. Job completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS6
Near Volente, TX 78641
Kayman
Job Details: 09/28/2021
Arrived onsite for microwave showing door error. I called techline SR#7731301866 we checked voltage at P2 and found only 93VAC he recommended inspecting the primary interlock switch. As I went to unplug the unit I realized I didnt plug it in all the way and you have to really push the plug for it to go all the way in. After doing this all functions restored to the unit. The cavity light came on and I was able to heat a glass of water. I tested function multiple times and it worked as designed every time. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Austin, TX 78748
Jacob
Job Details: 09/28/2021
Arrived onsite for unit not washing the clothes correctly. Put unit in diagnostics and found no error codes on the unit. Let unit go through automatic diagnostics and unit passed with no issues. Called Techline. Tech line said that help clothes get better cleaned is to have bigger loads to put in the unit at about half way to help with the process of the unit to put in more water to help with cleaning. Spoke with drew and got sr#7731859900. No issues with the unit at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Hutto, TX 78634
David S
Job Details: 09/28/2021
Arrived on site for range leaking gas/smelling like gas. We gained access to the back to test gas connections with gas leak locator fluorescent dye. And found no leaks. Found main gas valve closed. We turned it on and tested the conditions again and found no leaks. We the lit all burners on top all worked as designed no smell there either. We tested the oven and it seems to be working properly. We put oven though a few cycles and still no smell.unit functioning as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Killeen, TX 76549
Tali W
Job Details: 09/28/2021
"On site for range having long preheat times. Customer stated bake element wouldnt turn on, but broil would and that the light wouldnt turn on. Confirmed complaint. Bake element 26ohms. From P5-4 through harness to bake element had continuity. Found P4-3 from control to element had no continuity. Ordering main harness. Office to reschedule.; ordrng 1 W11416047 (Main harness) and 1 W11528177 (Control)"
We serviced a
JENN-AIR RANGE
Model JIS1450DP2
Near Troy, TX 76579
Jonathan M
Job Details: 09/28/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. The customer advised that since the last visit, the unit has been working properly and all the issues have been resolved. She advised that since the unit was working, she said she didn?t see a need for the replacement parts. I went ahead and checked the unit anyway just to confirm that all of her issues have been resolved. All issues were seemingly resolved with whatever was done with the wire connections on the unit.I did help the customer re-calibrate her unit for her oven. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Killeen, TX 76549
Al
Job Details: 09/28/2021
"Arrived back on site to install previously ordered control due to previous control not responding to any commands. After installing the new control and making sure it was receiving 120 volts from the outlet, I attempted service mode and unit had a green light on the control, but didnt respond. I Called Whirlpool Tech Line and spoke JR SR#7731856935. I was directed to test the ohms at the J2 connector at the control. I didnt register. Checked the connector at the drain pump and the black/ white wire was broken, which caused the drain pump to ruin the control. JR advised me to order the main harness, drain pump, main control and return with previously ordered parts. ; ordrng 1 W11417466 (CONTROL) and 1 W11255099 (HARNESS) and 1 W11545744 (Main Wire Harness)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Austin, TX 78759
David Z
Job Details: 09/28/2021
"Arrived on site to diagnose dryer that is not starting. Found that unit will start if you spin the drum clockwise, indicating a bad start winding on the motor. Will just buzz until you spin it.
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Austin, TX 78723
Matthew
Job Details: 09/28/2021
Arrived onsite for range not heating. Upon arrival tested unit. Disassembled base for inspection. Found glow igniter weakened. Will order igniter and return. Office to reschedule ; ordrng 1 W11176454 (igntr-oven)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Manor, TX 78653
Matthew
Job Details: 09/28/2021
Arrived onsite for refrigerator ice maker not producing ice. Upon inspection found fill tube had frozen over again. Thawed fill tube and replaced valve for suspected weeping. Tested unit and unit is functioning properly. Job complete
We serviced a
IKEA MICROWAVE
Model IMBS104GSS02
Near Burnet, TX 78611
Cliff
Job Details: 09/28/2021
Arrived on site to diagnose a microwave that is not responding to user input. Found ui malfunctioning and it will need to be replaced along with control to complete repairs. Office to set return appointment. ; ordrng 1 W11160285 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS247HS0
Near Seguin, TX 78155
Noah D
Job Details: 09/28/2021
"Arrived on site to inspect dishwasher for not closing normally, upon inspection found the units hinges bent as well as door, upon removal found the cabinet very off center. Replaced hinges and found no issues, if the customer has anymore issues they should have it reinstalled in cabinet. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Briarcliff, TX 78669
Brandon
Job Details: 09/28/2021
"Arrived on site for customer complaint of power cord broken, ordering power cord. ; ordrng 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL VENTHOOD
Model WVW53UC6FS3
Near Briarcliff, TX 78738
Brandon
Job Details: 09/28/2021
"Arrived on site for customer complaint of blower not working, found broken fan blade preventing blower from turning, I replaced blower, unit tested good."
We serviced a
GE RANGE
Model JGBS17PEK2WW
Near Pflugerville, TX 78660
Wesley
Job Details: 09/28/2021
Arrived onsite and found unit ignitor failed.. Advised customer on repair needed and found stock ignitor failure. ; ordrng 1 Wb13k21 (Ignitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Cedar Park, TX 78613
Taylor M
Job Details: 09/28/2021
"Arrived on site to diagnose refrigerator leaking from left side of the unit at the bottom, upon inspecting the unit the only sign of a leak was found at the back near the drain tube, there was no evidence of leak or break in the evap tray as well as no leak from neither the refrigerator or freezer compartment, I found no evidence of a leak at the inlet valve either.; ordrng 1 W11084807 (Drain tube)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Austin, TX 78724
Scott
Job Details: 09/28/2021
"Arrived on site replaced burner heads , caps and center burner . Made Small adjustments to valves . All checked normal. No gas leak detected. Job complete ."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Austin, TX 78732
Robert
Job Details: 09/28/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Temple, TX 76502
Jonathan M
Job Details: 09/28/2021
Arrived on site for a refrigerator that?s not making any ice. Inspected unit and work area. The customer advised that she has not been able to make ice for the last six months and that she?s had several repairs done on this unit. Ran through diagnostics and found all portions of the refrigerators seemingly good except for the icemaker error codes showed an E2 (motor lost position). Replaced icemaker and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Belton, TX 76513
Jonathan M
Job Details: 09/28/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced ice bucket container and tested the unit. The unit began to dispense as designed. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ
Near Burnet, TX 78611
Cliff
Job Details: 09/28/2021
Arrived on site to diagnose a dishwasher that had burning smell during cycle. Fully inspected unit and found no failures to unit. All is working properly at this time and no leaks were found at time of service. Advised customer no issues were present and no evidence of and burns or electrical shorts in unit.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Niederwald, TX 78640
Jacob
Job Details: 09/28/2021
Arrived onsite for unit making noise during spin cycle. Looked under the unit and saw that the cam kit looked bad. Replaced cam. Tested the unit in drain and spin. Heard a small tapping noise during the fastest spin. Investigated further and found that a dime was in between the spin tub and tub. Removed dime. Tested the unit once again and noise did not come back. No issues at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near Leander, TX 78641
Tommy
Job Details: 09/28/2021
Arrived onsite for range drawer not shutting. Upon arrival found drawer would not shut due to frame being bent and warped called techline
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Austin, TX 78732
Robert
Job Details: 09/28/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near New Braunfels, TX 78132
Andrew
Job Details: 09/28/2021
"Arrived on site to install new cooktop. .; ordrng 1 W11209819 (Cooktop)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Spicewood, TX 78669
Robert
Job Details: 09/28/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Austin, TX 78754
Wesley
Job Details: 09/28/2021
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near New Braunfels, TX 78130
Noah D
Job Details: 09/28/2021
Arrived on site to inspect unit for a gas smell during use. Upon inspection found no apparent leak around unit or around regulator. Tested unit and it worked normally. Center point couldnt find any leak. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Hutto, TX 78634
David S
Job Details: 09/28/2021
Arrived on site for GETTING TO ABOUT 20 DEGREES IN THE FREEZER-FRIDGE SEEMS FINE MAINTAINING AT 40 DEG. We gained access to the evap and found incomplete frost pattern. We then gained access to the back of unit and check equalized pressures and found the at 30psi. We found no uv dye at dryer or compressor. We evacuated system.We then check system for leaks with 120psi of nitrogen and found none. We reinstalled all line and evaporator and still no leaks found. We pulled a vacuum found system pulling full vacuum. We monitored system for ten minutes and found it holding a consistent vacuum. We then recharged system with a measured charge of refrigerant. looked at frost pattern. We Found full frost pattern on evaporator. Unit is now working as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED8500DC2
Near Leander, TX 78641
Tommy
Job Details: 09/28/2021
Arrived onsite for dryer making loud sound. Upon arrival found sock in blower removed. Found unit blower motor and rollers damaged along with seal. ; ordrng 1 W11189144 (Seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Manor, TX 78653
Scott
Job Details: 09/28/2021
"Arrived on site for fridge not cooling . Compressor not running . Condenser fan running . Ran compressor test got one loud click . Compressor still not running . Ordering cap ,start relay, harness ,control . . Call to set return ; ordrng 1 W11371382 (Control) and 1 WPW10448874 (Start relay) and 1 W11179313 (Cap) and 1 W11238411 (Harness)"
We serviced a
WHIRLPOOL OVEN
Model WFC315S0JS0
Near Austin, TX 78754
Wesley
Job Details: 09/28/2021
Arrived onsite for oven with bake not working. Found burnt harness at block. Ordering block to repair. Office to reschedule. ; ordrng 1 W11188494 (Main harness)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Seguin, TX 78155
Noah D
Job Details: 09/28/2021
"Arrived on site to inspect unit for not spinning and causing issues, upon inspection found no issue with unit, tested all functions of normal operation, latch, fill and spin all worked. Leveled unit. ; ordrng 1 W10919003 (PUMP) and 1 W11307244 (LID LOCK ASSY)"
We serviced a
WHIRLPOOL Dishwasher
Model WDF520PADM9
Near Hutto, TX 78634
David S
Job Details: 09/28/2021
While at the home we found that the dishwasher was not turning on. We checked the junction box and found that the unit was not wired correctly. We rewired unit and tested it. Unit working as designed. Job complete
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/28/2021
"Arrived on site for washer making a screeching sound, not filling with hot water and shacking. Inspected unit and work area. Found unit not leveled and able to rock with hand. Performed diagnostics mode and checked fault codes. Found no faults. Performed automatic test cycle and found inlet working as designed. Was able to verify sound in test mode. Gained access to gear case and found major oil leaks from casing. Will need to replace gear case. Will replace belt with gear case due to oil leakage.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/28/2021
"Arrived on site for washer intermittently not spinning water out. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F0-E5 off balance load detected. Performed automatic test cycle and found operating. Inspected gear case, actuator, cam and motor. Found no signs of abnormal wear and tear. Checked suspension rods and found correct response. Ran automatic test cycle and found completed. Performed manual test mode and tested water valve by activating and deactivating. Performed same method with agitation and spin. Found all components working as designed. Called Whirlpool tech support and spoke with Andrew. Ran calibration cycle. He stated fault is due to unbalanced load with all checks performed. All tested good, no water leaks detected during service. (Sr#7731854069)."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Andice, TX 78628
Cliff
Job Details: 09/28/2021
Arrived on site to diagnose a microwave that isn't heating evenly. Found turntable support missing preventing turntable from rotating. Installed support and all is working properly at this time.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Georgetown, TX 78628
Lou
Job Details: 09/28/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the reservoir drain pump failing, I removed and replaced the pump,and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS01
Near Briarcliff, TX 78669
Luis
Job Details: 09/28/2021
Arrived on site found damaged door skin ordering door skin; ordrng 1 W10800786 (Door skin ss)
We serviced a
GE OVEN
Model ZEK737BW1BB
Near Georgetown, TX 78633
Lou
Job Details: 09/28/2021
"Arrived on site to inspect oven not heating in Bake mode. Upon further inspection, I found the bake element had a burnt spot on the right side. Tested the element and found it open. I removed and replaced the element and retested and the unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM01
Near Austin, TX 78745
Luis
Job Details: 09/28/2021
Diagnosed harness interfering with fan blade in compressor compartment,adjusted harness and housing tested noise no longer present"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Georgetown, TX 78626
Lou
Job Details: 09/28/2021
"Arrived on site to inspect dishwasher upper rack falling. Upon further inspection, I found one of the wheels on the right adjuster had broken off. I removed and replaced the adjuster kit and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Seguin, TX 78155
Noah D
Job Details: 09/28/2021
"Arrived on site to inspect unit for not spinning or cleaning clothes, upon inspection found the wrong actuator on the unit. Replaced actuator and tested. All functions worked. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pflugerville, TX 78660
David Z
Job Details: 09/28/2021
Arrived on site to follow up on sealed system issue with refrigerator. First installed evap motor and compressor. Unit was not running fans during diagnostic mode at all. Retested unit with new evap fan and control and found those working. Unit still had an incomplete frost pattern. Evacuated system. Found pressures were decent. Replaced compressor and dryer and vacuumed unit. Tested and found good vacuum and holding. Charged unit to 4.5oz and verified frost pattern forming. Unit now working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78741
Scott
Job Details: 09/28/2021
Arrived on site for valve still leaking after washer is in standby . Replaced valve . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL OVEN
Model JJW2830DS01
Near New Braunfels, TX 78130
Andrew
Job Details: 09/28/2021
"Arrived on site to test unit for F2E1(stuck button). Cycled power, and issue still present. Confirmed console is receiving proper voltage(14vdc). Will need to install new console to repair unit.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78748
Jacob
Job Details: 09/28/2021
Arrived onsite for unit leaking. Tested the unit allowed the unit till runs regular cycle and fill with water. Unit did not leak from any area of the unit. Asked customer about washing habit and said they wash everything in normal wash. Let them know that when they wash to be careful with there pleads to and pick the correct settings for the unit when washing and if the loads are too big or not using the correct options when washing could cause some water to come out the top of the wash tub because of how fast the tub spins in different modes. No leaks at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Seguin, TX 78155
Noah D
Job Details: 09/28/2021
"Arrived on site to inspect unit for not washing, upon inspection found the unit was always draining, checked pump and drain hose and found no issues. Replaced control and tested unit. Complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near New Braunfels, TX 78132
Noah D
Job Details: 09/28/2021
"Arrived on site to inspect unit for not draining and causing a leak underneath the unit. Upon inspection found a leak around drain pump and hose. Replaced drain hose and unit still leaked around motor, ordering drain pump, hose and motor. Office to reschedule ; ordrng 1 W11462456 (DRAIN PUMP) and 1 W11036159 (Hose) and 1 W11460946 (Motor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Seguin, TX 78155
Noah D
Job Details: 09/28/2021
"Arrived on site to inspect unit for not allowing selection, upon inspection found the unit always draining, checked drain hose and pump, no issues found. Replaced control and tested. No problems found. Complete Sr# 7731761891"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Round Rock, TX 78665
David S
Job Details: 09/28/2021
Arrived on site for THE UNIT IS TAKING TOO LONG TO WASH AND LEAVE SOAP IN THE CLOTHES and leaving soap residue. Customer inspected us of that. We gained access to the bottom of unit and check the rotor and the slide and found the teeth with some damage. No oil present. We checked the pressures sensor port a the the bottom of the drum and found it clear. We then put unit into diagnostics mode and found a F3e2 inlet water temperature fault. We gained access to the water inlet valve were the thermistor is and tested resistance and for 6.17= 160 degrees and it was about 71 degrees in the room. We Called techline and spoke to rich I received sr# 7731853324 techline recommended replacing the rotor and slide along with water inlet valve.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Kyle, TX 78640
Jacob
Job Details: 09/28/2021
Arrived onsite for unit not cooling. Looked at the unit and found that in the freezer that there is no even frost pattern. Found some refrigerant leak near the compressor. Ordered parts again. Office to reschedule ; ordrng 1 REQUEST (2HR) and 1 W10575980 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Austin, TX 78746
Kevin
Job Details: 09/28/2021
Arrived on site and found customer is experiencing clothing not drying. And disassembled dryer and reset all connections and took pictures of dryer heating properly. Airflow is showing restricted and recommended that a service be contacted to clean vent to the exterior of the home. Job complete
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS01
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/28/2021
Arrived on site for microwave have flames inside unit when cooking. Inspected unit and work area. Found flames from food buildup. Powered unit off and shown customer how to lower bake element to clean. Removed food buildup and powered unit back on. Tested microwave operation. All tested good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Killeen, TX 76549
Tyler
Job Details: 09/28/2021
Arrived on site for otr microwave making loud noise when vent fan activated. Upon arrival confirmed complaint. After further inspection found fan blade broken in housing. Replaced fan blade/motor and reassembled and tested unit. Found unit functioning as designed with no odd noises. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KUDI01FLSS6
Near Waco, TX 76712
Jonathan M
Job Details: 09/28/2021
"Arrived on site for a dishwasher that has no power. Inspected unit and work area. Checked voltage at the main control and did not find any voltage. Checked voltage going to the fuse and found proper voltage. Found voltage coming from the fuse was nonexistent. Spoke to SW and checked all my loads including the heating element, wash motor, drain pump, fill valve, and vent wax motor. All checked good. Replaced fuse and tested the unit several times. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Copperas Cove, TX 76522
Al
Job Details: 09/28/2021
"Arrived back on site with the correct parts for the model number. Removed and replaced the gear case, control, cam, actuator, wash plate and motor. Reassembled and unit tested as designed to customers satisfaction. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BC0
Near Killeen, TX 76549
Al
Job Details: 09/28/2021
Arrived on site and inspected Whirlpool Cabrio washer with UP and loud noise issues. Confirmed the complaint and found the basket and tub were leaning into the unit. I free spun the basket and confirmed the bearing is defective causing the loud rumbling. Ordering the basket with bearing assembly and also the inner tub. Unit will also require the shocks. ; ordrng 1 W10381078 (Shaft assembly Tub and Bearing) and 1 W10549509 (Basket) and 1 W10440786 (SUSPENSION set of 4) and 1 W10820039 (TUB HUB) and 1 WPW10419333 (STATOR) and 1 W10178988 (RPS ASSEMBLY) and 1 280146 (ROTOR)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Copperas Cove, TX 76522
Al
Job Details: 09/28/2021
Arrived back on site to install previously ordered heater and terminal nuts. Tighten them and unit tested as designed. Job complete
We serviced a
ROPER DRYER
Model RED4516FW
Near Killeen, TX 76549
Tali W
Job Details: 09/28/2021
"On site for dryer not heating. Confirmed complaint. Found power cord loose at terminal block and red & black wires switched. Also, found cut off and operating thermostat had no continuity. Installed power cord properly to terminal block and replaced cut off & operating thermostat. Unit now heating and functioning as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Temple, TX 76502
Jonathan M
Job Details: 09/28/2021
"Arrived on site for a refrigerator that?s not making ice. Inspected unit and work area. The customer advised that the unit has not been making ice for the last several weeks and they don?t hear the unit cycling. Ran the unit through diagnostics and checked the ice bucket sensor and ice maker harvest. Found the ice bucket sensor working properly. However, found during the harvest test that the motor would not turn. Disassembled icemaker assembly and checked for any loose connections. Found all connections good. Went to replace icemaker and then checked the harness at the bottom of the door. Found two broken wires at the door hinge.I advise the customer that we could potentially try to fix the wire issue but that we could not warranty the repair due to likelihood that the wires would split again. I advised the other option was to order the door.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW1
Near Round Rock, TX 78664
Jimmy J.
Job Details: 09/28/2021
"Arrived on site for Noisy when it drains and spins. Placed in diagnostics and got F3E2. Found pressure hose kinked inside washer cavity. Repositioned pressure hose to ensure the kink was removed. Pressure hose still had slight bend, but will eventually regain normal shape with new location. Ran through auto diagnostics and washer filled agitated and spun then drained. No abnormal noises while auto diagnostics ran and completed. No leaks detected. Job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Jarrell, TX 76537
Tali W
Job Details: 09/28/2021
"On site for ice machine turning completely off, then turning on when hitting the top of unit. On arrival, found water standing in the bottom of unit. After closing the door, the external drain pump turned on and unit powered on. Found relay on external drain pump getting stuck causing unit to power off. Replaced external drain pump. Unit now stays powered on and is functioning as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Austin, TX 78705
Leonardo
Job Details: 09/28/2021
"Arrived on site to test unit for element not working , tested unit found front right element not working, replaced element and infinite switch, tested unit, unit now working as designed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Braunfels, TX 78130
Noah D
Job Details: 09/28/2021
"Arrived on site to inspect unit for not drying dishes, upon inspection found the unit did work to specs, customer will need to use rinse aid and use unit to burn off enamel on element. No problems found. Complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Leander, TX 78641
Kayman
Job Details: 09/28/2021
Arrived onsite to install previously diagnosed parts. I installed the inlet valve and fill line. I tested the unit and it is working as designed at this time. No leaks detected during time of service. Job complete.
We serviced a
LG DRYER
Model DLEX4270W
Near Georgetown, TX 78633
Tyler
Job Details: 09/28/2021
Arrived on site for dryer needing new vent hose connectors installed. Upon arrival cust9mer already had needed parts on hand. I slid the vent hose into place and clamped it down secure.
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS5
Near Austin, TX 78738
Brandon
Job Details: 09/28/2021
"Arrived on site for customer complaint of unit melting dishes, found broken float assembly, OWI and control not reading properly, ordering float assembly, OWI, and control. ; ordrng 1 W10285180 (Control) and 1 8193506 (Float assembly) and 1 WPW10077871 (Float)"
We serviced a
KITCHENAID DISHWASHER
Model KUDL02FRSS0
Near Austin, TX 78732
Robert
Job Details: 09/28/2021
Arrived on call to replace previous diagnosed parts. After replacing parts discovered no mounting brackets making to difficult to close door properly. Will need brackets to complete and authorization. ; ordrng 1 WP8269145 (Brackets)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near New Braunfels, TX 78132
Andrew
Job Details: 09/28/2021
"Arrived on site to test unit for not heating. Found loose connection on TOD fuse. Secured connection and tested unit. Unit tested good, job complete. Found outlet for unit blocking unit from being pushed all the way back. Advised customer to contact builder to correct issue."
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Austin, TX 78705
Leonardo
Job Details: 09/28/2021
"Arrived on site to test unit for not heating properly, tested unit found oven temp set to Celsius and door hinge was out of place causing unit to leak heat, change unit temperature to Fahrenheit, fixed door hinge into place, tested unit to 350, unit working as designed
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, TX 78728
Taylor M
Job Details: 09/28/2021
"I arrived on site to diagnose a wall oven that is causing the panel In front of the unit to come up from the floor due to hot air from the vent during a self clean, I gained access to the unit and put the unit into service diagnostics and found all components are operating properly as designed, the unit needs to be connected to wifi and I informed the customer of this and provided the phone number for the WiFi support team. I called and spoke with safety and spoke with Steve to notate that the problem is that whatever adhesive holding down the panels on the floor is part of the issue due to what the manual relays for heat retention of a maximum of 194? F and that the builder would need to address this issue Sr#7731823322. I informed the customer of this and that they would need to reach out to the builder and provide them with the information gathered today. Job complete."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Austin, TX 78748
Kevin
Job Details: 09/28/2021
"Arrived on site and replaced Gearcase, actuator, cam kit, shield. After replacement ran a diagnostic cycle to confirm operation, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near Jarrell, TX 76537
Tali W
Job Details: 09/28/2021
"On site for range front right burner not working. Customer stated that the entire unit wasnt powering on. She then flipped the breaker and the unit started functioning again except that one burner. On arrival, found all switches, burners, and dual burners operating as designed. No stored error codes. Unit functioning as designed. Call complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Austin, TX 78737
Kevin
Job Details: 09/28/2021
"Arrived on site and inspected washer and found standing water in tub. Attempted to run drain pump in diagnostic cycle and it is getting power but motor is not turning. Disconnected drain pump and did not see any debris blocking impeller. A new drain pump will be needed to correct issue ordrng 1 W10876600 (Drain pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78717
Taylor M
Job Details: 09/28/2021
"Arrived on site to replace previously diagnose parts, I gained access and replaced the control and console, the unit still was not functioning properly, so I checked power and polarity at the wall, I found it to be good. I gained access to the terminal block and found that the neutral line was burned, I used wire strippers and fixed the neutral line now the unit has power and is functioning properly as designed. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Leander, TX 78641
Tommy
Job Details: 09/28/2021
Arrived onsite for microwave no display. Upon arrival found unit operating as designed. Heating and display unit bottom light is dead.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Cedar Park, TX 78613
Taylor M
Job Details: 09/28/2021
"Arrived on site to replace previously diagnosed stops, upon arrival I gained access to the unit and replaced the stops, the unit is now operating properly as designed. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KUDJ02CRBS2
Near Belton, TX 76513
Jonathan M
Job Details: 09/28/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the UI panel and ribbon cable and found the unit came on. The unit was stuck in a heavy duty wash cycle but nothing was running and none of the selections on the user interface would do anything. Attempted to power cycle the unit twice to see if I can get the unit to clear and both times they came back to that heavy duty wash cycle and nothing running. No selections could be made on the user interface. Ordering main control, interconnect board, another user interface panel and a Wash motor for repair. Office will need authorization for the repair as well as contact the customer about a return date if authorization is given.; ordrng 1 WP8531873 (INTERCONNECT board) and 1 WPW10084141 (cntrl-elec) and 1 WPW10780877 (pump&motor) and 1 Wp8573046 (overlay)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7959SHZ0
Near Leander, TX 78641
Tommy
Job Details: 09/28/2021
Arrived onsite for dishwasher not having water. Found unit wiring harness was damaged and valve replaced valve but will still require harness and control jic. ordering harness.; ordrng 1 W11227948 (Wiring harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near New Braunfels, TX 78130
Andrew
Job Details: 09/28/2021
"Arrived on site to test unit for door seal issue. Found gasket not installed properly. Secured gasket correctly and leveled unit. Unit working as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near San Marcos, TX 78666
Andrew
Job Details: 09/28/2021
"Arrived on site to replace previously diagnosed element. Replaced element, tested unit, unit is now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WEE510S0FS2
Near Austin, TX 78705
Leonardo
Job Details: 09/28/2021
"Arrived on site to test unit for shattered inter glass range door,replaced door assembly, tested unit, unit now working as designed,job complete"