Arrived on site to test unit for condensation on million rail. Replaced mullion(W11649966) and turned million setting to always on. Job complete.

"Unit 434. Arrived on site to diagnose refrigerator with slow water fill. Examined and tested unit. Maintenance advised me that the resident said that water works fine sometimes, but others not at all or slow. I ran the dispenser and found once I let it dispense a few seconds, flow picked up and I could hear crunching in the RC at the reservoir area. Description indicates reservoir has likely been freezing. Unit is very lightly loaded which can increase the length of compressor run time, which can freeze the reservoir. Advised maintenance to have customer add some items to the unit, and to run the dispenser several times a day to keep water flowing and less likely to freeze. Nothing wrong with unit, temps are good. Call completed."

"Arrived on site to test unit for not heating, customer stated that it take too long to dry, ran vent test and it is completely restricted, advised customer to hire a professional to remove restriction, at this time job complete"

"Arrived on site to test unit for not pumping water. Upon arrival customer stated unit fills with water but does not clean dishes, doesnt hear water spraying. Tested unit, found wash motor not engaging. Replaced wash motor assembly (W11025157) and tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived on site for fresh food top module strobbing,replaced defective led module, led no longer strobbing and staying lit,found deli leds dim,replaced led modules all leds working as designed. W11683243,w11527432"

"Arrived on site for no ice. Icemaker not running through a forced cycle replaced defective icemaker,powered unit on icemaker ran through a cycle and filled with water. D7824706q"

"Arrived on site to test unit for issue with oven not reaching correct temperature. Tested both ovens by setting them to 350?F. The average temperature for the top oven was 359?F, and the bottom oven averaged 357?Fboth within the acceptable range. Unit is operating properly. Job complete."

"Arrived on site to test unit for no power. Found no display or lights coming on. Verified unit was receiving correct voltage. Tested internal fuse and found it was open. Replaced fuse, tested unit, and confirmed the display is now functioning and the unit is heating properly. Job complete."

"Arrived on site to inspect refrigerator ice maker ams water dispenser not operating and lights going out in the both sections. Upon further inspection, I removed the filter and tested the water dispenser, and found that the water flow was restored. I ran a cycle on the ice maker and found that it is operating as designd and filling with water now. I found that the led modules had failed internally. I informed the customer that the refrigerator will need a new filter as this was the cause of the ice maker and water dispenser not operating. I am ordering the light modules for the freezer and refrigerator. I am scheduling return service for 5/28. WPW10515058 WPW10515057; ordrng 1 WPW10515057 (Led module) and 1 WPW10515058 (Led module)"

"Arrived on site for too much ice,ran diagnostic icemaker passed harvest,ran a second harvest placed hand by bail arm,with resistance from bail arm icemaker read bin full,replaced icemaker ran harvest test passed ran fill test passed. W11646196"

"Arrived on site to test unit for issue with timer not turning off. Tested unit and found the timer is functioning as designed. To turn off the timer, the user must press the timer button again; the Cancel or X button will not stop the timer. Unit operating properly. Job complete."

Arrived on site to inspect range cooktop with middle front burner not burning properly and cause a flame that is too high. The customer advised that she had not moved the burner caps since last visit and the stated that the middle front one was not checked. I checked all the burner caps and found that 2 were in the wrong position. I placed all burner caps on the correct burner and tested all burners. The unit is now operating as designed. No gas leaks observed during service.

Arrived on site to diagnose an oven issue where the bake function was not igniting properly. Tested the unit and confirmed that the igniter was engaging but the bake burner was not igniting. Found the bake igniter to be faulty. Replaced the bake igniter and tested the unit. The oven is now igniting immediately. Job complete.

"Arrived on-site for a refrigerator that is not cooling. Inspected unit and work area. I found that the unit is in a home, but the home ambient temperatures in the low 80s. The customer stated that the unit does cool but seems to have a hard time freezing items. She stated that the unit hasn't worked properly since she bought it and she called in when the unit wouldn't freeze items from the grocery store after a day of being in the freezer. She said that when that happened, the unit was making a weird noise and that it has since gone away but she doesn't trust the machine. I checked temperature in both sections and found the refrigerator at 36 degrees farenheit and the freezer at 20 degrees farenheit but with nothing in it and going through a defrost. I adjusted the temperature and found the machine c0me out of defrost and b3gin to cool. I found the freezer drop to 8 degrees farenheit within 10 minutes and checked the frost pattern. I found a decent frost pattern with half of the evaporator fullyforst3d and the front side beginning to form frost. I reassembled the unit and found tempertaure had increased to 60 degrees farenheit in the freezer and left my temperature probe in the freezer while I checked resistance on my thermistors. I found the RC thermistor reading 7.89 k ohms (36.5 degree fahrenheit) and the defrost thermistor showing 18.3 k ohms (8 degrees farenheit). I checked the compressor and did not find the compressor overly hot. Within twenty minutes, I found the freezer get down to 7 degrees fahrenheit and continuing to cool. I did advise the customer that I could not replicate her issue and did explain to the customer that having multiple items in the freezer would help maintain temperature in the freezer section. I also explained that ambient temperatures need to be below 90 degrees fahrenheit to cool adequately. The unit appears to be working and operating as designed. Call complete. No parts were installed."

"Arrived on site and replaced regulator(W10786952), line kit(8212547RP), valve(W11535162) and valve(W11312191). Unit is now working as designed. No leaks detected. Job complete."

"Arrived on site for oven not heating properly. Upon arrival, called techline and spoke with Brandon SR#7741615938 and stated I will need a weighted temp probe on thermocouple to check accurate oven temps and follow service pointer W10565140. Also recommended to change calibration back to 0F. Calibration complete. Office to reschedule ; O-emld tckt"

"Arrived on site to replace previously diagnosed water line , pressure regulator and FC gaskets, replaced and tested unit is now running as designed no leaks detected job complete installed W10443320, 821254RP, W10786952"

Arrived on site and replaced damper control(WPW10594329). Found right side RC gasket was missing magnet and not sealing properly. Needing both RC door gaskets. Scheduled for 05/28. ; ordrng 2 W10830162 (Gasket)s

"Arrived on site to test unit for squeaking noise, tested unit found loose belt and worn out cam, no signs of gear case failure, will need to replace cam and belt to fix issue ordering parts rescheduled for 5/28; ordrng 1 W10721967 (Cam) and 1 WPW10006384 (Belt)"

"Arrived on site to test unit for squeaking noise, tested unit found noise coming from idler pulley and a loose belt, replaced all parts from repair kit and belt and tested unit is now running as designed job complete installed W11162091, 4392067"

"Arrived on site to test unit for noise, tested unit found loud rumbling noise and squeaking coming from the rear rollers, inspected and found rollers worn out and slipping to far up the rolling channel, cleaned up the drum and installed parts from repair kit, unit is now running as designed but if this noise coming back drum will need to be replaced at this time job complete installed 4392065"

"WDP540HAMZ4 Arrived on site from previous visit to install parts. I installed pump motor, lock,heater then tested product is working as its designed no water leaks visible from main water supply."

"WTW5105HW2 Arrived on site for a washer making nosies. On arrival I ran diagnostic and no error codes showed up I ran a test and all was good until washer started spinning. I stop washer and spun drum by hand it was wobbly. I checked if spaner nut was tight it was basket is needed to fix repair. I ordered baket,spaner nut, and motor returning parts just in case needed. No water leaks visible from main water supply office to reschedule for client. ; ordrng 1 W11513243 (Basket) and 1 W11551646 (Spaner) and 1 W11551646 (Motor)"

Arrived on site to replace broken power cord. Replaced cord corrd and tested unit is functioning functioning properly and as designed to. No one on site for signature job completed

"WFES3530RS0 Arrived on site for a range tripping breaker. On arrival verified issue I replaced contol board, bake and broil element. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct product works as it's designed. I recommend to client that if it happens again to contact the home builder to replace the breaker. Calling whirlpool safety Sr # 7741573233"

Arrived on site to test unit for tapping vibration sounds. Found motor mount was excessivly loose. PutPads(W11113654) under neath and secured with screws. Noise is no longer present. Job complete.

Arrived on site to test unit for vibration sounds. Found evap cover was vibrating causing noise. Used a foam strip and permagum to dampen sounds but advised customer noises will not interfere with operation are in no way a sign of failure. Job complete.

"Arrived on site for unit not powering on and keeps blowing fuse. Called previous tech on site BBto discuss issue and what he found. Recommended replacing capacitor diode and mag. Replaced mag,diode,capacitor, and lower interlock to be on the safe side since upper interlock got replaced. Tested unit turned on called for heat unit blew fuse again. Called tech line sr#7741620781 recommend ordering transformer,fuse and upper and lower interlocks. Ordering parts office to re schedule no one on site for signature ; ordrng 1 W11551761 (Lower interlock) and 1 W11551558 (Upper interlock) and 1 W11545871 (Transformer) and 1 W11495561 (Magnetron) and 1 W11707984 (Fuse)"

"Arrived on site and replaced compressor(W11578208), druer(WPW19143759), access valve(W11596635) and inverter(W11661848). Pulled a vacuum and charged to specs. Advised customer to monitor. Job complete. ; schdld next appmnt for 5/28 WED !"

"Arrived on site to inspect washer not turning on. Upon further inspection, the tenant advised that the issue is intermittent; sometimes it'll work just fine and others it won't. I placed the unit in diagnostics showing error code F7E5-shifter fault and F3E1-sensor fault. Cleared the codes and continued with testing and the unit operated as designed. I questioned the customer on their washing load sizes and they advised it varies from small to large (clothing up to the top of the agitator). I recommended the customer not overload the unit as it can cause the unit to shut down and throw error codes such as this one did (F7E5). I questioned the customer regarding the unit not completing a cycle and they said it would make loud grinding noises. I tested the drain pump and the tenant identified the noise. Tenant advised they would have to unplug the unit to get the noise to stop. Due to the F3E1 error code, I am ordering the main control and advised maintenance staff that we would contact them when the part arrived as it's currently out of stock. No water leaks observed during service. ; O-emld tckt"

WTW8127LC1 Arrived on site for a washer making nosies. On arrival I ran diagnostic no error codes then i ran a diagnostic test no sounds product is working. Then I tested in customer mode on quick wash for 27 minutes i waited for the whole cycle no sounds. I recommend to client if sounds come back to record all sounds and the time it makes the noise. No parts used no water leaks visible from main water supply.

Arrived on site to repair previously diagnosed issue top middle spray arm not cleaning properly. Replaced spray arm and tested. Unit is functioning properly and as designed. Customer will monitor next few cycles of dishes. No leaks present at this time job completed

"Arrived on site for no ice. Removed front cover found broken wire on grid cutter,ran diagnostic pump not sending power to valve,ran a normal cycle valve energized weak flow. Replaced water valve,recirculating pump and grid cutter ran diagnostic all test passed. W10919199,w11542867,w10897719"

Arrived on site to replace disposal and maintenance advised it had already been replaced. No services needed

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit on Timed Dry and noticed the heat selection was on Air Dry. I changed the heat to high and tested and found the element not coming on. I gained access to the element and tested and found it open and the coils broken. Removed and replaced the heating element and reassembled the unit and retested. Unit is operating as designed. I recommended to maintenance that they have the vents cleaned soon as there was some lint inside the unit that I cleaned out before reassembling. No lint observed at the end of service, job completed. WP3387747"

Arrived onsite to inspect range burner not igniting upon further inspection found burner head not seated correctly adjusted burner head advised customer on cleaning & turning gas valve off tested all burners unit is working as designed no gas leaks detected during service

Arrived on site for dryer not turning on. On a4rival confirmed issue and found wp3392519 thermal fuse bad. Replaced fuse and found all other thermistors and cutoffs working as d3signe and element wasn't grounded. Also verified the blower wheel and lint chute had no obstructions and the vent house went straight out the wall of home and was also clear with good airflow leaving the home. found dryer wasn't overheating and instructed customer to let us know if issue returned. Call complete

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11539855 drain pump. Plugged unit back and now unit powered on. Customer is experiencing low water pressure to the home and recommended to not use machine until that is resolved. Customer agreed. No water leaks detected at this time"

"Arrived on site for a refrigerator that is freezing items in the crisper drawer. Inspected unit and work area. The customer stated that no matter the temperature setting for the crisper drawer, it is freezing their fruits and vegetables. I pulled the drawer out and found the damper door open. I tested the unit in diagnostics and found the different dware, not operating. I replaced the damper control and thermistor and tested the unit. The unit began to work and operate as designed. Call complete. WP2188820 and WP2220377."

"Arrived on site for RC overcooling. Upon arrival, checked temperature in RC with thermocouple and found to be off by 10F. FC reads as normal. In addition, found right side RC door gasket torn. Ordering W10830046 RC gasket and W11084235 RC thermistor. No water leaks detected at this time. Office to reschedule ; ordrng 1 W10830046 (RC gasket) and 1 W11084235 (RC thermistor)"

Arrived onsite for refrigerator with frost present. I found a normal amount of frost on the food about skin layer. This frost is normal occurrence as when the door is opened warm air enters the unit and condenses creating frost. I explained this to the customer and also found the slider and gaskets sealing properly. No sag on door and it closes properly. No issues are present with the unit at time of service and is operating as designed. Call complete. No parts installed.

Arrived on-site or a washing machine that won't drain and is flashing lights. Inspected unit and work area. The customer advised that it was doing the same thing as it did previously and will not drain the water out. I checked in her knees and did find the harness split. I called the Whirlpool tech line and spoke to Brandon SR# 7741618429. He advised that with the new updated harness and clip that we should be good to go for future reference. He did state that he would note the file. I added both parts and the unit began to work and operate as designed. Call complete. W11755726 and W11643701.

"Arrived on site for unit not powering. Upon arrival, found control panel is not responding. Confirmed green light indicator is flashing on the control board. Proceeded to replace W11319991 console. Ran diagnostics and passed with no issues. No error codes stored. Unit is functioning as designed. No water leaks detected at this time"

"Arrived on site for oven inner glass shattered. Upon arrival, found inner glass not present due to customer cleaned and removed all broken glass. Found pieces of broken glass around the general area of the oven. Customer stated this issue happened when using oven and heard a loud boom and found inner glass to the oven was shattered. Called techline and spoke with George SR#7741621112 and stated Safety will ultimately make decision on a resolution. Called safety team and found call not going through due to after business hours. Will call back next day and inform customer ; O-emld tckt"

"Arrived onsite to inspect refrigerator not making ice upon further inspection superintendent, had the unit unplugged when I arrived tested icemaker unit has water going to icemaker advised needs to monitor in about 6 to 8 hours for ice to harvest customer not available to sign no leaks observed during service"

Arrived onsite for refrigerator leaking. Customer stated it was from the icemaker. I inspected the fill tube and found it to be too short thus when filling the water will flow down to the bottom of the unit. I used the fill tube extension supplied in the icemaker kit. Unit now fills as designed and is cut accordingly. No leaks. Call complete.

Arrived onsite for washer continuously draining. I found a main control fault and a water pressure sensor fault present. I found the unit to drain even with the waterline off and canceling the unit. Unit will require a control that hasn't been received yet to continue with repair. RS when control has arrived. No parts installed.; O-emld tckt

Arrived on site to install w11613483 panel. On arrival installed part and d took photos of new panels. Unit works as designed call complete

Arrived on site for dryer not heating. On arrival confirmed issue and found stat 279816 broken amd element coils slightly wrapped. I replaced both stat and element 279838. Also found there is a clognnear top of vent on roof duento mesh wiring cover building up lint and cuaing water to form in the vent hose down below. Instructed customer to have wire cover removed to prevent lint build up and allow proper airflow. Call complete

"Arrived on site for dishwasher. On arrival i tested unit and found no leaks but found signs unit had leaked previously, and after sp3aking with customer i found unit it had been worked on by another company that had repaired leak. I then found element w10518394 was broken and replaced it. Found dishwasher heating and washing as designed with no leaks. Call complete"

Arrived on site for sealed sytem repair. Removed back panel and immediately saw that unit will need a new condenser coil. Tapped system and found it completely empty. Pressurized system t0 250 psi and it holds. I noticed white beads were not visible in drier. Opened up drier. Found in all clump3d together and black. Called tech line. Sending to review. They will here back from whirlpool. Sr#7741620780. Refer to customer service. Call complete.

"Arrived on site for unit turning then stopping. Upon arrival, confirmed unit tumbles and heats for 5 seconds and motor sounds like it struggles then halts. Attempted multiples times and halts every time. Ordering W10410999 motor and Y303836 wheel. Customer agreed to reschedule for next available day May 28th. Please add customer to cancellation list ; ordrng 1 W10410999 (Motor) and 1 Y303836 (Wheel)"

WEE730H0DS0 Arrived on site for a range not working. On arrival I ran diagnostic and found error code F1E0 power cycling. Oven wasn't heating up but cook top was working i reset product and now product is working as its designed no parts used. If there is a call back ui control and main control will need to be replaced.

"Arrived on site for washer making a loud noise per customer. On arrival found no belt marks, or gearcase failure. Found noise coming from under agitator arms found two dimes and a penny under unit removed then amd found noise no longer present. No leaks call complete customer not able to sign"

"Arrived onsite and found unit operating with failed compressor. Replaced compressor and installed dye drier and access port. Repaired leaking in the precooler and pulled vacuum. Charged to spec and observed proper cooling. WPW10143759, w11557671 and w11506635 no signer available available."

Arrived onsite and replaced the freezer LED W11602886. Unit is now operating as designed. All checks good.

"Arrived on site for all burners operating too hot on lowest setting. Upon arrival Both, inspected unit. Adjusted valve on all burners. Unit is operating as designed. Job complete. No parts needed"

"Arrived on site for dryer not powering on. Upon arrival, test unit and confirmed issue. Test polarity and there is no power to unit. Found unit is powered by SQUARE D gfci breaker and is tripped. Restored power to unit. Ran diagnostics and there are no saved error codes. Ran a time dry with medium heat with wet laundry. Unit is heating and operating correctly without tripping breaker. Unit is operating as designed . Job complete . Advised customer that if breaker trips too often to look into getting breaker replaced per service pointer for breaker tripping nuisance"

"Arrived on site for locked with water inside. Upon arrival, inspected unit and inspected unit and confirmed issue. Ran diagnostics and get error codes F9-E1. Ran a drain cycle and pump operates but no water pumping. Disassembled unit to inspect drain system. There is no debris in filter. Found 2 sponge types of debris between tub and hose. Cleared debris and water now drains. Test unit and is now operating as designed. Job complete"

"Arrived on site to install previously ordered parts. Replaced support wheels, idler pulley and belt. Test unit and is operating as designed. Job complete"

Arrived onsite to inspect dishwasher f7e2 code upon further inspection ran diagnostics found f7e2 code bad motor replaced pump & motor W11683137 ran diagnostics cleared codes tested normal cycles unit is working as designed no leaks observed during service

Arrived onsite to inspect refrigerator dispenser making vibrating noise upon further inspection found the filter housing is making the vibrating noise can not turn water off without removing the built in refrigerator will need a 2 man to complete job office to schedule no leaks observed during service ; ordrng 1 2Man (Builtin removal)

Arrived on-site for washer rinsing 3 to 5 times during a cycle. Couldn't replicate the issue but I was getting an off balance error code. I ran in factory cycle and checked for any obstructions. Customer said they do very small loads. I advised to try different size loads and also on how to load it. Unit is functioning as designed. No parts used.

Arrived onsite to inspect dishwasher thumping clacking noise upon further inspection found middle spray arm hitting the back of the rack GC has specific fix for this issue ordering parts manifold W11662109 office to schedule ; O-emld tckt

Arrived onsite for unit leaking. Upon arrival I found the unit to be stacked and a F8E1 drain error present. A two man is required to continue with service and spoke with GC about this. If i were to test the unit there isn't a way to get to the leak and can cause property damage. A two man is required. Office to RS for two man. Return with all parts.Apt 7110; ordrng 1 2man (2man)

Arrived onsite to inspect microwave not heating upon further inspection bad diode will return with parts schedule follow up ; schdld next appmnt for 5/28 WED PM

"Arrived onsite and found unit operating with noise concern, eliminated several potential causes in diagnostics and determined likely cause is ice valve chattering. Unable to recreate a harvest while onsite. Advised cuetomer on the royal parameters and explained that valve chatter is house water pressure related and not a cause for concern of mechanical failure. No parts."

Arrived onsite to inspect washer not dispensing soap upon further inspection found load& go was off ran diagnostics test unit is dispensing soap through load & go tested normal cycles unit is working as designed no leaks observed during service

Arrived onsite for ice drawer broken and not closing. Inspected and found right slide rail broken causing failed ice pan and freezerdoor to stay open. Replaced right side slide and ice pan. Unit is now functioning properly

"Arrived onsite for unit making noise. Unit is stacked in closet. Was able to access back panel for inspection. Unit is making noise during spin. Removed rotor and spun Trump by hand and unit was still making internal noise. Will need tub replaced. Need 2man ,2hrs for call. Also ordering stocks and rotor/stator. Office to reschedule ; ordrng 1 W11460604 (Tub assembly) and 4 W11316766 (Shocks)s and 1 W11354541 (Stator) and 1 W11314361 (Rotor) and 1 2hrs (2hrs) and 1 2man (2man)"

"Arrived onsite for unit not heating. Inspected and found high voltage failure. Replaced Mag, capacitor and diode. Tested and unit is now functioning properly. Job complete"

"Arrived onsite for fan speed error code. Verified code and ran diagnostics. Found fan not energizing at all. Pulled unit and accessed fan assembly. Replaced blower. Tested and unit is now functioning properly. Took pics of unit functioning. Job complete. New build , vacant. No one on site for signature"

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced control (WPW10317076) and condenser motor (W11613295). Ice maker is now receiving proper voltage. Unit harvested and called for fill but valve still did not energize. Took resistance of the valve for the ice maker, reading 1 ohm out of range. Replaced valve (WPW10420083) and tested unit, unit harvests and fills ideal amount of water. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for lighting issues. Upon arrival found left LED not illuminated. Per one stop replaced bulb assembly (WPW10562734) and tested unit, LED is now illuminating and unit is running as designed, job complete."

"Arrived on site to test unit for overheating and drum not turning. Upon arrival customer stated she heard a noise during the use of the dryer, she came to inspect and found the drum was not turning. Contacted WPL, during the call the unit began to spin again. Also concerned unit may be overheating. Tested unit, found drum spinning and unit heating properly. High temp cycled from 155?-175?. No irregular noises indicating a seizing motor. Could not mimic issue. Advised customer to use the unit and monitor, if issue returns recommend returning with motor, wheel, control and UI. At this time unit is running as designed, no parts installed, job complete."

"Arrived on site to test unit for error code. Upon arrival found F9E0 product miswired error code present. Inspected junction box, found loose wire nuts. Tightened all wire nuts and secured wires. Applied power, error code is no longer present. Unit is receiving proper voltage. Started a bake cycle in both oven cavities, both cavities began to heat with no issue. Unit is now running as designed, no parts installed, job complete."

"Arrived on site to follow up on dryer that is not fully drying. On arrival reran last cycle and found it set to Reg Normal, and eco boost was on. I ran a Reg Normal cycle and verified temps cycling between Low 101-110, High 240 - 247 before going to cool down due to no items in unit. I ran a regular timed dry cycle and found cycle temps are also within spec, ranging from 132-139 Low, 210 - 217 High. Unit is venting properly as well. Recommended cycles be run on timed dry due to potential issues with loads being unable to be accurately measured at the sensor bars. No errors or failures found. Called findings into tech line, SR7741620720. No failures round with unit. Noone on site to sign ticket."

"Arrived on site to test unit for no ice production, tested unit found d all components engaging properly ice maker harvesting and filling with water, FC temp at 1 degree, called tech line to diagnose further, tech line advised to power cycle the unit and have the customer monitor it, SR#7741604258, replaced control as precautionary and advised customer to monitor, at this time job complete installed W11224256"

"Arrived on site to test unit for tripping breaker, tested unit found no issues, but door to service pointer SP W11490386 - Special Project S941EF, replaced bake and broil elements and control, preheat unit to 500 and advised customer to keep it at 500 degrees for 2 hours, at this time job complete installed W10779716, W11238400, W11082269"

"Arrived on site and replaced control(W11649136), console(W11659257), oven sensor(W11598120) and shims(4387828A). Found cabinet was compelling not level and right side already shimmer about 1/2 inch. Advised customer to have contractor correct cabinet issue. Job complete."

"Arrived on site to test unit for gas leak, customer stated that gas company found a gas leak in the flex pipe and it was fixed, they also stated that 2 rear burners are leaking, put some bubble solution on the orfice and could not detect and leak, explained to customer that it was all related to the flex pipe, unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site to test unit for not starting, tested unit found broken harness, replaced and tested unit is now running as designed no leaks detected job complete installed W11643701"

"Arrived on site to test unit for whirring noise. Upon arrival customer stated unit made a loud noise and stopped running, when restarting the cycle, drum did not spin and unit made a whirring noise. Verified issue, drum is not turning but motor is running then shutting off. Gained access to internal components, found belt in good shape. Motor is not spinning due to clothing article in blower wheel housing. Blower wheel has wear marks. Motor is seized. Replaced motor (279827) and blower wheel (WP694089) and tested unit, all components are properly engaging and unit is now running as designed, job complete."

"Arrived on site for noise complaint. Powered unit on loud noise vibration noise when compressor is running,removed back cover adjusted suction and discharge line,adjusted condenser lines reinstalled cover noise no longer present."

"Arrived on site to test unit for control not responding. Upon arrival customer stated the start button does not work. Tested unit, found start button not reacting to input. Replaced control (W11637583) and tested unit, all functionality has returned to the unit. Ran a test cycle with all components properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived on site ,replaced suspension rods W10780045. Ran calibration and diagnostics test wash. All passed . No water leaks detected at time of service"

"Arrived on site for ice build up,found right top corner of freezer gasket not meeting cabinet,removed door added washer,added adhesive between liner and cabinet,reinstalled door checked door seal good,removed ice build up. Wp489467,wp482338"

"Arrived on site for leak at icemaker. Found fill tube extension not fully secured in fill cup,removed ice build up,removed icemaker adjusted extension installed icemaker with extension fully into fill cup ran icemaker fill passed no leaks. No one available for signature"

"Arrived on site for no ice. Ran diagnostic no flow,removed pump cover found pump harness not fully secured,disconnected and reconnected harness ran diagnostic weak flow removed filter good flow unit passed all other diagnostic testran.a normal cycle waited ice slab dropped to grid cutter. No one available for signature"

"Arrived on site for no lights. Found arm extension not making contact with switch in upper panel compartment, adjusted and tightened extension assembly switch now fully engaged. Found dim to no light due to a defective led module, per service pointer W11606409 removed all leds installed updated led kit powered unit on all leds working repair covered under autho S84638. Used 4 w11632139"

"Arrived on site for icemachine not powering on. Found water filled in bin,vacuumed out water diagnosed a defective drain pump,replaced drain pump ran water through unit water drained checked all tubing and connections no leaks. Ran diagnostic all test passed. W11539855"

Arrived onsite for previously diagnosed parts. I replaced the harness and customer supplied a power cord. I ran the unit and unit is operating as designed. Call complete. Installed W11310055 HARNESS.

"Arrived on site to inpsect oven door allowing hot air to escape oven. Upon further inpsection, I found that the door assembly was warped and preventing the inner glass from sitting firmly on the door frame gaskets. I also found d that the door gasket was worn and falling apart, allowing further heat from leaking out the oven. I am ordering the outer door frame and returning with prescreened parts. Office to schedule return service.; ordrng 1 W11176456 (Outer door)"

"Arrived on site to inspect refrigerator not dispensing water. Upon further inspection, I found that water was not dispensing and no ice was being made. I removed the filter and found that the filter was preventing water from flowing. The water is now flowing without the filter. The customer will need a new filter. I tested the ice maker fill and found that some water was spilling over the tube. I removed the evaporator cover and found that there was no ice on the evaporator fan. I installed a tube extender that I had in truck stock part W11750811. I retested the fill, and it is now operating as designed. No water leaks were observed during service."

Arrived on site to install new Control to resolve unit stuck in drain loop. Verified pressure hose clear. Replaced control abd verified draining ceased. Unit working as designed and starting cycles properly. Parts used - W11603810.

"Arrived on site for washer not finishing the cycle. Clothes are still wet and washer just flashes. Found F8e1, ran automatic test cycle. All components pass except for cold water. Removed valves and found filter clogged. Cleaned then tested. Water is Still not coming through. Replaced water valve. Recalibrated and verified operarion. Call complete. W11595805"

"Arrived onsite for slight variance left to right of door alignment front to back. Explained that there is no tooled adjustment to improve the alignment with is around an 8th inch variation. Advised that I could manually adjust visual alignment and split the difference, customer elected to leave the door as is because of the inherent risks of manual adjustment. No parts."

"Arrived on site to install previously diagnosed and ordered parts. Due to the suspension rods, inlet valve, gearcase, slider, clutch and rotor failures, i removed and replaced all of the parts mentioned and calibrated the unit. Tested in diagnostics and the unit is operating as designed. I manually tested the valves, agitate and spin modes and the unit continued to operate as designed. No water leaks observed during service, job completed. W10754448, W10734521, W11393685, W11130356, W11172234, W10915701"

Arrive on site for a washing machine that is not draining and won't start a cycle. Inspected unit and to work area. Upon arrival I found water still on the drum and checked underneath. I couldn't find any visible signs of the wiretharness being split but did find the drain pump showing proper resistance. I checked voltage at the drain pump and found no voltage. I checked voltage from the control and found adequate voltage going to the drain pump indicating an issue with the harness. I replaced the wire harness and tested the unit. The unit began to work and operate as designed. Call complete. W11643701.

Arrived onsite for dishwasher not washing. I found F4E3 wash motor failure present and confirmed motor is not running. I replaced the pump and motor and tested the unit while observing for leaks. Unit is now operating as designed and no leaks are present. Call complete. Installed W11025157 PUMP&MOTOR.