We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Cedar Park, TX 78613
Paul
Job Details: 02/06/2023
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the three side LED modules and the upper module. All lights are working as designed. Call complete.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Bartlett, TX 76511
David Z
Job Details: 02/06/2023
"Spoke with customer en route, service no longer needed. Unit began working properly after recent power outages. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ2
Near Jarrell, TX 76537
David Z
Job Details: 02/06/2023
"Arrived on site to diagnose range that stops heating during preheat intermittently. Unit will begin to heat, relay clicks off and stays off. Customer has to reset the cycle several times for it to go. Replaced main control to resolve. Tested unit and verified all working as designed. Call complete."
We serviced a
JENN-AIR OVEN
Model JJW2430WP02
Near Austin, TX 78705
Wesley
Job Details: 02/06/2023
Arrived onsite for ongoing f6e6 and accompanying symptoms of lights function failure and phantom probe reading. Replaced the ui and console together and symptoms unchanged wiring is in good visual order and connection properly. Advised that the issue cannot be resolved due to cabinet harness failure and an additional factor interrupting control data sequencing likely involving non serviceable elements. Re installed unit and made no further charges.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Andice, TX 78628
Kimo
Job Details: 02/06/2023
"Arrived onsite for a wall oven that is turning itself on and off. When not in use. Upon arrival I found this to be true, I replaced the control and tested the unit and found the unit operating as designed. I also advised customer to connect the unit to Wi-Fi so it can get its firmware updated. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Liberty Hill, TX 78642
Kimo
Job Details: 02/06/2023
Arrived onsite for a dryer with long dry times. Upon inspection I found that the unit had poor airflow but the unit heated. Upon further inspection I found an abnormal amount of lint buildup in the exhaust tub and the lint trap housing for a new unit I the inspected the vent tube and found more lint the as well as in the house vent tub as well i clean it out as well as I could a advised the customer to hav a vent cleaning company come out to have the vent cleaned/checked. I tested the unit and found that it had better airflow. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Liberty Hill, TX 78642
Kimo
Job Details: 02/06/2023
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new motor,impeller,spacer,ice bags divider,and ice bin. And tested unit and found unit operating as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Liberty Hill, TX 78642
Kimo
Job Details: 02/06/2023
Arrived onsite for a DW that is leaking from the left side of the door. Upon arrival I ran a diagnostic test and found a leak coming for that area. I replace the tub seal and tested the unit several times and found that the leak was gone. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Temple, TX 76501
Tyler
Job Details: 02/06/2023
Arrived on site for washer banging around and not staying balanced. Upon arrival confirmed issue. After further inspection I found suspension rods had completely failed and not supporting tub properly. Replaced rods and reassembled and tested unit. Found washer working as designed with no leaks. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78717
Vincent
Job Details: 02/06/2023
"Arrived on site for dryer. Inspected unit and work area. Installed new hi limit thermostat, new timer, new heating element and new thermal fuse. Unit is now operating as designed. Chris SR-773669300"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78729
Vincent
Job Details: 02/06/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was washer not responding after the freeze. Found the valve harness unplugged. Reconnected connector and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Austin, TX 78759
Vincent
Job Details: 02/06/2023
"Arrived on site for washer, inspected unit and work area. Customer complaint was unit was rattling and vibrating a lot. inspected unit and found customer using old pedal stool from old washer on the new one. Unit was not properly leveled and causing some vibration noises. I gain access to the motor and removed rotor to check for anything stuck in the back. Inspected suspension and it looks to be functioning correctly. I leveled the pedal stool, and advised customer to keep an ion it to make sure it does not come out of level. Unit should be operating as designed and if any noises come back again to remove pedal stool and install the correct one. No leaks were observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78759
Vincent
Job Details: 02/06/2023
Arrived on site to install new wash motor. Inspected unit and work area. Installed new motor and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Austin, TX 78757
Scott
Job Details: 02/06/2023
Arrived on site for leaking dishwasher.ran diagnostics. Ran diagnostics 10-2 vent error . Looks like door in vent is not closing properly . Replaced vent . Ran diagnostics. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78745
Scott
Job Details: 02/06/2023
Arrived on site for washer flashing low water flow error code . Found cold water valve clogged with sediment. Replaced valve . Hot water valve tested normal. Flushed cold water supply line . Re ran diagnostics wash test . All checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78745
Scott
Job Details: 02/06/2023
"Arrived on site for poor wash performance. Customer was having issues with tankless water heater when service call was places . Since todays visit water heater issues have been fixed . Customer has used unit , dishwasher issues have been corrected . Did do diagnostic test , no error codes and and passed test . No water leaks detected at time of service. Job complete"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78745
Scott
Job Details: 02/06/2023
"Arrived on site for dryer not heating . Checked terminal block getting correct voltage . Element ,thermal fuse, thermostats checked normal . Blower wheel is on secure ,no lint build up . Did find lint blocking air flow in exterior vent . Removed lint . Ran unit all tested normal. Unit is heating up . Called tech line to document . Sr # 7735663171"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Temple, TX 76501
Tyler
Job Details: 02/06/2023
"Arrived on site for refrigerator not cooling properly. Upon arrival found temps at 0/37, with ice bin full of ice cubes. Found all fans running and evap coil frosted evenly. Found thermistors within range. Found compressor hot but only drawing 0.5 amps. Instructed customer to keep an eye on temps with thermostats. Couldnt find any failures while on site. Call complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Leander, TX 78641
Paul
Job Details: 02/06/2023
Arrived onsite for a washer making a hissing and grinding noise intermittently. The customer had a full load in the unit when I arrived. I watched the unit complete the cycle and work as designed. I inspected the lower part of the machine and found the gearcase and slider in good shape. I found a metal coat hanger under the rotor and I suspect this could have been making the noise when there was a heavier load in the machine. I ran a calibration cycle and a service cycle. All test past. I showed the customer that there is a very slow water drip coming out of the valve stem on the hot water wall valve and advised to get it changed. There were no other water leaks present at the time of service. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Round Rock, TX 78681
Paul
Job Details: 02/06/2023
Arrived onsite for a refrigerator with water leaking causing ice build up and a door not aligned. I found the actual customers request is water is leaking under the deli drawer causing some ice build up and the deli harness retainer bracket keeps popping off the door. I found the harness in good condition and explained to the customer that I suspect it had been getting ice build up causing it to bind when the door was opened and popping the retainer bracket off. I found the bracket in good condition and reinstalled it. The bracket would not just pop back off. I found the drip pan straight but iced over not allowing it to drain. I found the drain tube restricted with debris causing the whole issue. I cleared the ice and the drip tube. I removed the drain tube and cleaned out the restriction. All is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW0
Near Georgetown, TX 78633
Gerry C
Job Details: 02/06/2023
"Arrived to correct money setting. I accessed the control and removed AA1, a requirement of this model and then set the coin requirement to 0. The unit resumed the customer specified operation. No leaks observed during service."
We serviced a
JENN-AIR OVEN
Model JJW2827WS00
Near Georgetown, TX 78628
Lou
Job Details: 02/06/2023
"Arrived on site to inspect oven error codes. Upon further inspection, the customer advised that the unit was showing an error code. During recent bad weather, they lost power and once they regained power, she used the unit and was able to finish baking and then the unit showed the error code again. I placed the unit in diagnostics and checked error codes and found none. I tested the components and all are operating as designed. I test3d the unit in Bake mode at 350 degrees and the unit operated as designed. I spoke to management (CS) and I advised the customer if the unit fails again to contact our office and the main control would need to be replaced. Job completed."
We serviced a
GE REFRIGERATOR
Model GSS25IYNRHFS
Near Georgetown, TX 78633
Lou
Job Details: 02/06/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the valve failure and filter head failure and the unit having high pressure water from the wall, I removed and replaced the filter head, inlet valve and installed a reducing valve with water line and tested. Unit is operating as designed and the water flow at the dispenser is slower than before. I recommended the customer monitor the unit and if it fails again to contact our office to update and if we dont hear from the customer, our office (CS) will contact them within a few weeks to follow up per CS. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Georgetown, TX 78628
Lou
Job Details: 02/06/2023
"Arrived on site to inspect refrigerator noises. Upon further, the customer advised the unit continues to make noises, but mainly when the refrigerator doors are opened. When I opened the RC doors, I could hear the damper opening and making a rattling noise. The customer identified the noise as the one theyve been hearing since they moved in back in October. Customer provided a copy of their closing documents for warranty verification (photo). I removed and replaced the damper control and tested and unit is operating as designed. I demonstrated for the customer as well. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Georgetown, TX 78628
Lou
Job Details: 02/06/2023
"Arrived on site to inspect washer noise. Upon further inspection, the customer advised the unit is making a squeaking noise during the spin cycle on certain loads. I placed the unit in diagnostics showing error code F1E2-motor drive module over voltage. I cleared the code and continued with testing and the unit operated as designed. I tilted the unit back and inspected the gearcase and other components and when I removed the rotor, I found a small amount of gearcase oil on the underside of the rotor indicating the gearcase beginning to fail. I advised the customer of my findings and removed and replaced the gearcase, slider and clutch and calibrated the unit. Retested in diagnostics and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78754
Cliff
Job Details: 02/06/2023
Arrived on site to diagnose a washer that is not turning on after service. Found ui not plugged in to control and rewired unit properly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Austin, TX 78750
David S
Job Details: 02/06/2023
"Arrived on site for washing machine not completing the cycle, it will stop after sensing. I inspected the u it and work area. I found fault codes for basket speed fault. I entered the tachometer verification mode and found it nor registering the tube spinning. I replaced the control, and retested the unit. I found it registering the basic spinning. I ran a normal cycle on medium. Soil level. I found the unit sensing, filling and agitating as designed. I advised to let the washing machine finish its cycle. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Wimberley, TX 78676
Andrey
Job Details: 02/06/2023
"Arrived on site to test unit for not operating, tested unit found unit receiving proper voltage and has power, but door switch is broken preventing unit to start, replaced switch, tested unit unit now functioning properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Johnson City, TX 78636
Andrew
Job Details: 02/06/2023
Arrived on site and replaced compressor per previous diagnosis. Vacuumed system and held vacuum for 25mins. Charged to specs and allowed evap frost pattern to develop. Ideal frost pattern developing. No signs of leak or restriction. No water leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Austin, TX 78746
Wesley
Job Details: 02/06/2023
Arrived onsite and replaced the capacitor to repair the motor function. Tested and Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Waco, TX 76705
Jonathan M
Job Details: 02/06/2023
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the dual valve and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78737
Kevin
Job Details: 02/06/2023
"Arrived on site and inspected dishwasher and found 4 inch wide piece of insulation that runs along the Width of the inner door panel and wraps around support wire is folded over tub edge into the water. It is wicking water saturating this piece of insulation and dripping between door panels. This type of leak bypasses water level switch, Also found drain hose connection at garbage disposal is being shared with a reverse osmosis system. Explained to customer how this has the potential to overflow dishwasher and recommended that reverse osmosis company return and install a saddle type drain instead. job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lorena, TX 76655
Jonathan M
Job Details: 02/06/2023
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the upper rack and tested the unit. The unit begins work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS03
Near Wimberley, TX 78676
Andrey
Job Details: 02/06/2023
"Arrived on site to test unit for no ice production, tested unit found ice box average temp in the last 6 hour was at 60, tested ice box fan and it would not activate, removed evap cover and found ice box fan frozen over, defrosted and replaced, fan still not activating, replaced control kit, fan is now activating, when removing evap cover foam insulation got damaged, replaced evap cover as well, unit is now running as designed, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Dripping Springs, TX 78620
Andrey
Job Details: 02/06/2023
"Arrived on site to test unit for gas smell, tested unit could not find any leak, replaced gas valve as precautionary slightly adjusted bake burner so gas can flow freely, heating unit to 350 and monitored for 15 minutes, no unusual gas smell detected, customer also could not detect any smell, advised customer that oven is safe to use and is running as designed, no leaks detected job leaks"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW3
Near Blanco, TX 78606
Andrew
Job Details: 02/06/2023
Arrived on site and replaced previously diagnosed elements(LR and RR). Unit now working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78703
Leonardo
Job Details: 02/06/2023
Arrived on site to test unit for upper rack falling. Test unit and found both left and right tracks broken. Replaced both tracks test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78744
Matthew
Job Details: 02/06/2023
Arrived onsite for dishwasher giving float switch error code. Upon arrival inspected unit. Found water in overfill tray. Cleared tray and tested unit for leaks. Did not find ant signs of leaking. Spoke to customer and found that home has water softener but also excess detergent is being used. This is causing an over sudsing condition and spilling into the overflow tray causing the error to trigger. Instructed customer on detergent reduction use due to softener. No leaks present at this time. Job complete
We serviced a
MAYTAG DRYER
Model MED6230HC2
Near Austin, TX 78738
Kevin
Job Details: 02/06/2023
"Arrived on site and found customer experienced cycle not changing Or displaying run time estimates on user interface. Cycled power on dryer and after resetting it cycles are displaying properly. Did not find any error codes confirmed airflow is good and dryer is heating normally, job complete"
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Spicewood, TX 78669
Kevin
Job Details: 02/06/2023
"Arrived on site and found icemaker has failed again, and water line is blocked by ice. Cleared water line with steamer and replaced icemaker again. Documented with techline for repeat part replacement within 90 days. SR 7735099010"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Kyle, TX 78640
Kevin
Job Details: 02/06/2023
"Arrived on site and inspected dryer and found it is working normally. Customers question was regarding steam refresh does not have any steam options. This is because on this cycle steam valve is always going to be working. Other settings have steam options and although this shows steam off the icon is just misleading. Dryer is operating normally, job complete"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Kyle, TX 78640
Kevin
Job Details: 02/06/2023
"Arrived on site and inspected dryer and found it is heating but there is no airflow showing on meter, removing vent hose from rear of dryer corrects airflow. Recommended to homeowner that vent to the exterior be cleaned/cleared by a service before dryer is used again, job complete. Took picture"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Driftwood, TX 78619
Andrey
Job Details: 02/06/2023
"Arrived on site to test unit for low flames, tested unit found low flames, inspected regulator and found it not converted to LP, converted regulator tested unit, unit now running as designed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS
Near Leander, TX 78641
Maurice R
Job Details: 02/06/2023
Arrived on site for dishwasher not drying properly. On inspection found that there was no heat from the heating element. Did a amp draw and there was zero amps. Inspected the heating element and found it was burned on the right side in the back. Replace the heating element and tested unit. Unit is operating as designed and no water leaks detected.
We serviced a
WHIRLPOOL OVEN
Model KOCE507ESS20
Near Driftwood, TX 78619
Andrey
Job Details: 02/06/2023
"Arrived on site to test unit for damaged door, tested unit found dent in MW door, replaced front door panel, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Canyon Lake, TX 78132
Andrew
Job Details: 02/06/2023
Arrived on site to test unit for not cooling. Found start device clicking but not turning compressor. Replaced start device(W10873801) and run cap(WPW10350564) from truck stock. Unit now working as designed. Advised to place bottle or glass of water in FC and when frozen over to use unit. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near New Braunfels, TX 78130
Andrew
Job Details: 02/06/2023
Arrived on site and installed previously diagnosed chute and ice bin after verifying parts were needed. Unit working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78747
Leonardo
Job Details: 02/06/2023
Arrived on site to test unit for door falling to fast. Test unit and found both springs and bushings and pads broken. Replaced parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Moody, TX 76557
Jonathan M
Job Details: 02/06/2023
Arrived on site for a refrigerator that is freezing items in the refrigerator section. Inspected unit and work area. The customer advised that they had attempted to change the temperature setting on the user interface and that changing the setting by 2? caused the refrigerator not to cool properly. Check the temperature of the refrigerator section and found it at 38?F. Customer advised that earlier in the morning the temperature was at 30?F and only increase in temperature because they opened up the doors to allow things to thaw. Ran unit through diagnostics and found that damper control opening and closing as designed. Checked the thermistors and found then within range. Went ahead and replaced the user interface and advise the customer to call back if any other issues persist. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Moody, TX 76557
Jonathan M
Job Details: 02/06/2023
Arrived on site for dishwasher that will not close. Inspected unit and work area. Customer advised the unit will shut the door but that it is hard to close. Found the door not aligning properly due to the leveling of the unit. Re-leveled the unit and found that the door was open and close as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Austin, TX 78747
Luis
Job Details: 02/06/2023
"Arrived on site customer unloaded unit,found compressor not running however unit is cold in freezer and fresh food section ice bin full with solid good ice,ran diagnostics frost forming on evaporator replaced main control"
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Liberty Hill, TX 78642
Kimo
Job Details: 02/06/2023
"Arrived onsite for Built in microwave drawer style, that will not close properly. Upon arrival, I inspected the unit and found that the mounting screws were stripped out And that the chassis for mounting face was a bit twisted, causing the door not to engage properly with the switches, causing it not to close. She was caused by installation error customer to contact installer to have issue resolved. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Liberty Hill, TX 78642
Kimo
Job Details: 02/06/2023
Arrived onsite for a DW that is not completing the wash cycle. Upon arrival I performed a diagnostic cycle and was not able to reproduce the failure. Due to the seemingly intermittent nature of the issue I replace the control. I then advise the customer on rice aid and detergent using. I tested the unit several more times and found unit operating as designed. Job complete
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Temple, TX 76501
Tyler
Job Details: 02/06/2023
Arrived on site for refrigerator not cooling properly. Upon arrival found temps at 37/0 (actual). Found compressor amps at 0.8 and all fans running. Found healthy frost pattern on coil but found misplaced thermistor as well as power cord not secured properly in outlet and causing a loose connection. Found thermistors ohmed within proper ranges according to temps. Informed customer of findings and advised keeping an eye on temps in case issue returned. Unit working as designed its no leaks. Call complete
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Holland, TX 76534
David Z
Job Details: 02/06/2023
"Arrived on site to diagnose washer throwing LE error and not progressing. Ran valves and found cold valve was shut off at wall from a recent repair, and hoses were hooked up backwards. Corrected orientation and tested. Verified all working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78723
Luis
Job Details: 02/06/2023
"Arrived on site for ice dispenser issues. Tested ice dispenser motor attempting to run,removed ice container unable to rotate motor by hand and coupling seized to motor,replaced motor and coupling tested ice dispenser unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Austin, TX 78704
Luis
Job Details: 02/06/2023
Arrived on site. Replaced defective fresh food door checked door seal good.
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Austin, TX 78704
Luis
Job Details: 02/06/2023
"Arrived on site for water issues. Odd taste and smell while dispensing water,flushed system ran new filter customer provided flushed all water lines and tank tested dispenser unit working as designed."
We serviced a
GE DISHWASHER
Model GDF510PGD2BB
Near Temple, TX 76502
Tyler
Job Details: 02/06/2023
Arrived on site for dishwasher needing previously diagnosed pump and float switch. Upon arrival reconfirmed issue and installed both parts. Reassembled and tested unit multiple times. Found no leaks and unit working as designed. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Austin, TX 78757
David S
Job Details: 02/06/2023
"Arrived on site for fridge making a loud noise. I inspected the unit and work area. I tested the rc, fc, and ice maker fan. I found them working as designed with good air flow and no noise. I tested the compressor and condenser fan. I found all fans working with no additional noise. I adjusted the height of the front and the door gap. The unit is working as designed. Job complete."
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Temple, TX 76502
Tyler
Job Details: 02/06/2023
Arrived on site for dryer not heating correctly. Upon arrival confirmed issue but found no errors in diagnostics. Customer stated unit would dry in any auto sense cycles. Tested unit and found no airflow restrictions. After disassembly of unit I found moister sensor harness was broken and needing replacement. W10777422 ordrng 1 W10777422 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Round Rock, TX 78681
Vincent
Job Details: 02/06/2023
"Arrived on site for refrigerator with no power, inspected unit and work area. Customer explained that they lost power for a split sec and then unit stoped working. I tested power to unit and had 120VAC, tested voltage to the UI and there was 10v. Unit will need a UI.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78729
Vincent
Job Details: 02/06/2023
"Arrived on site for range, inspected unit and work area. Customer complaint was the outer glass broke. Office to order parts and reschedule with tenant. ; ordrng 1 W11176456 (Outer glass)"
We serviced a
KITCHENAID OVEN
Model KEMS378SSS04
Near Georgetown, TX 78633
Maurice R
Job Details: 02/06/2023
"Arrived on site for oven not heating. On inspection tested oven temperature sensor,1K cutoff sensor .5 broiler heating element 30 ohms bake was 22 ohm, tested filter board and it tested good. When I tested T1 and T2 on the appliance manger board they had 115vac. When bake and broiler are not on there should be no voltage. Ordering new appliances manger board WPW10119143 ; ordrng 1 WPW10119143 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrv986fdem01
Near Jonestown, TX 78645
Maurice R
Job Details: 02/06/2023
"Arrived on site for fridge making a noise. On inspection found that the top of the evap has ice in the corner. There is a knocking noise that is not uniform noise that sounds like the compressor (metal sounding)Found water stains around the fridges. The ice maker just started working again after a couple of weeks. Ordering compressor, evaporator. ordrng 1 W10832994 (Compressor) and 1 WPW10608485 (Evap) and 1 WPW10143759 (Drier) and 1 W11401475 (Harness)"
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A211
Near Austin, TX 78739
Scott
Job Details: 02/06/2023
"Arrived on site for washer filling with water when not in use . Found cold water dripping , ordering valve . Call to set return . ; ordrng 1 DC62-00142G (Cold valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Leander, TX 78641
Paul
Job Details: 02/06/2023
"Arrived onsite for a SxS refrigerator not cooling in either compartment. The customer stated that it hadnt cooled correctly for 2 weeks. I checked the evaporator and had no frost pattern at all. I checked the compressor and found it just warm and drawing .56 amps. The compressor acts like its not pumping or it could possibly have a high side leak but there were no signs of oil anywhere. Ordering the compressor, UV drier, access valve, evaporator, & nitrogen. ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 WP2188823 (Evaporator) and 1 Nitrogen (Nitrogen)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SVAXVQ00
Near Belton, TX 76513
David Z
Job Details: 02/06/2023
"Arrived on site to diagnose refrigerator that was losing cooling. On arrival found unit unplugged. Customer said freezer lost cooling, then refrigerator compartment, but no ice was seen in the freezer. Plugged in unit. Found compressor will not start. Start device clicks and tries to start compressor, but compressor locked up and will not start. Customer said prior to all cooling loss the unit just ran and ran. . Ordering compressor, dryer, access valve. Office to schedule with SS tech.; ordrng 1 W10139462 (Compressor) and 1 W11506635 (Access Valve) and 1 W10143759 (Filter Dryer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS06
Near Belton, TX 76513
Jonathan M
Job Details: 02/06/2023
"Arrived on site for a refrigerator that is still not cooling or operating. Inspected unit and work area. The customer advised that after the last repair, the unit never actually did kick back on and start school again. Attempted to change the temperature on the freezer temperature control and found the unit immediately kick back on indicating a bad thermostat.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Manor, TX 78653
Cliff
Job Details: 02/06/2023
Arrived on site to diagnose a refrigerator that is not cooling consistently. Found control not cycling unit properly and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11594670 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Niederwald, TX 78640
Matthew
Job Details: 02/06/2023
"Arrived onsite for refrigerator making noise and having intermittent cooling issues. Upon arrival inspected unit. Found noise coming from fresh food diffuser and freezer fan motor. Need to replace both to reduce noise. Also found evaporator frosting more than normal. Early stages of defrost error. Ordering UI , thermistor and main control. Customer stressed needing Last appointment of the day. Call Mr for scheduling. Office to reschedule ; ordrng 1 W11236851 (Diffuser) and 1 W11567938 (UI) and 1 Permagum (Permagum)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78723
Wesley
Job Details: 02/06/2023
Arrived onsite and found no spin or agitation function. Determined the capacitor is shorted by audible hum during diagnostics. Ordering a new capacitor to repair. All else checks good. ; ordrng 1 W11428524 (Capacitor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Kimo
Job Details: 02/06/2023
"Arrived onsite for a DW that was not completing cycles, updated inspection I found that the unit had a F4e3 sump&motor not running stored and the motor would not run. I cleaned the code and treated again and found no change, Im ordering a sump&motor and setting return date 02/14/23.; ordrng 1 W11025157 (PUMP&MOTOR)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Killeen, TX 76549
Tyler
Job Details: 02/06/2023
Arrived on site for range not turning on. Upon arrival confirmed issue. Found no power to unit and breaker tripped. Disassembled unit and found damaged wiring harness near control. Replaced harness and found power restored to unit. During tests I found back left inf. Switch not sending power to burner. Also found damaged/melted glue holding glass top in place. Will need office to reschedule once availability of parts/ and claims can determine course needed for glass.; ordrng 1 Cnote (Need claims to get with Tg about parts)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Temple, TX 76501
Tyler
Job Details: 02/06/2023
Arrived on site for dishwasher not working. Upon arrival confirmed issue and found f4e3 in diagnostics. Found u it filled and drained but wouldnt cycle water through sump asm.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Austin, TX 78745
Scott
Job Details: 02/06/2023
Arrived on site for latch issues . Found strike on lid broken . Ordering strike .
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Andice, TX 78628
Gerry C
Job Details: 02/06/2023
"Arrived to inspect temperature swings and frozen produce. I had reviewed the prior history of the unit at length and elected to replaced the Orion, HV (dispenser controller included) and UI as a set. I removed and replaced all the aforementioned controllers and tested. The unit had full function and during final inspection, I did find the RH RC door gasket was tearing at the top, near the flap. Office to order gasket and set service for GCO for follow up. No leaks observed during service. ; ordrng 1 W10917313 (RH RC Door Gasket, GY) and 1 GCO (Tech GC)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Georgetown, TX 78628
Lou
Job Details: 02/06/2023
"Arrived on site to inspect dishwasher not completing a cycle. Upon further inspection, I found the unit display flashing 12 mins. The customer advised that they had started a wash cycle and thats where it had stopped and wouldnt finish. I cleared the cycle and placed the unit in diagnostics showing no error codes. Continued with testing and the unit vent fan assembly failed to come on. I removed the outer door panel and removed the vent assembly and found the motor locked up. I am ordering the vent assembly and will return with all prescreened parts. I scheduled return service for 02/09/23 and upon return service, I will replace the vent and main control. No water leaks observed during service.; ordrng 1 WPW10469574 (Vent)"
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ03
Near Georgetown, TX 78628
Lou
Job Details: 02/06/2023
"Arrived on site to inspect refrigerator ice maker not producing enough ice. Upon further inspection, the customer advised that they found water leaking at the top left back corner of the unit where the ice maker fill tube is located. I inspected the tube and found the rubber cracked (photo). Also found the left RC door inner liner dented inward and not making good contact with the left door switch (photo). Inspected the ice maker and found the fill tube chute full of ice and the tube clogged with ice. I tested the ice maker using my jumper wire from points T-H and the ice maker harvested as designed. Also found the right RC door gasket torn (photo). I am ordering the left RC door, right RC door gasket, dual valve, and ice maker fill tube. Office to schedule return service due to the availability of parts. Ice maker turned off at the UI. No further water leaks observed at the end of service.; ordrng 1 W11415785 (Fill tube) and 1 W11435353 (Left RC door) and 1 W10830274 (Right RC door gasket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Pflugerville, TX 78660
Cliff
Job Details: 02/06/2023
"Arrived on site to diagnose a refrigerator with intermittent defrost issues in fc. Found ui, and hv control not communicating with fc sensors. Both controls and fc harness will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11658799 (Harness) and 1 W11608967 (Ui) and 1 WP482338 (Silicone)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Austin, TX 78726
David S
Job Details: 02/06/2023
Arrived on site for fridge smoking. I inspected the unit and work area. The customer stated it was coming from the fresh food section. I gained access to the evaporator and found the defrost heater came u clipped and was melting the fan scroll. I called safety and document my findings. I am ordering a new fan scroll and defrost Heater. ordrng 1 W11608966 (Fan scroll) and 1 W11621725 (Defrost heater)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78748
Leonardo
Job Details: 02/06/2023
Arrived on site to test unit for unit not working. Test unit and found bad control board and bad sump and motor. Ordering new sump and motor office to reschedule. ; ordrng 1 W11416362 (Sump and motor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78737
Kevin
Job Details: 02/06/2023
"Arrived on site and found saved error codes 9/2, 10/2, 7/1, 8/4, ran diagnostic cycle and wash motor is not operating. Detached vent motor and it still isnt running. Will need a new one to complete repair.; ordrng 1 W11416362 (Wash motor) and 1 W11416460 (Vent)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Lago Vista, TX 78645
Maurice R
Job Details: 02/06/2023
Arrived on site for RC leaking water. On inspection found the RC evap cased in Ice. Ordering the parts to fix the issue according to service pointer w11092686. Inform the customer that the it needed to defrost when we get back so we can complete the job in a timely manner. Customer sign the disclosure on how to defrost the unit. Leaks were detected due the issue of the evap.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP01
Near Dripping Springs, TX 78620
Andrey
Job Details: 02/06/2023
"Arrived on site to test unit for F2E1 shorted key error, tested unit found error code present and console unresponsive, found no loose connections, cycled power unit but error code still returns, need console to be replaced to fix issue, console is on back order, estimated time about 4-6 weeks, customer will call Jenn air , ordering part office to reschedule ; ordrng 1 W11229663 (Console)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Gatesville, TX 76528
Jonathan M
Job Details: 02/06/2023
Arrived on site for the washing machine that will not drain and is flashing an F9 E1 (long drain) error code. Inspected unit and work area. Attempted to run the unit through manual drain and did not hear the drain pump turn on. Gained access to the control and checked resistance through the drain pump. Found the drain pump circuit open. Checked underneath the unit and removed the drain pump electrical connection from underneath. Checked resistance on the drain pump itself and found 19.7 ohms of resistance indicating a good drain pump. Check continuity between the light blue and the black wires going between the drain pump and control and found the neutral (black) wire showing open between the control and drain pump. Attempted to find the split in the wire but was unable to do so due to so much electrical tape covering most of the wiring. Ordering a lower harness for repair and will return with the drain pump and control. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11591637 (Lower harness)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS00
Near Liberty Hill, TX 78642
Kimo
Job Details: 02/06/2023
Arrived onsite for a oven with a inoperable light. Upon inspection I found the right light on the inside of the unit was out but unit operated as designed. I am returning with the light blue. Office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Liberty Hill, TX 78642
Kimo
Job Details: 02/06/2023
Arrived onsite for a cooktop with damage to the cooktop and the grill hinges. Upon inspection I found the grill hinges broken and the cooktop dented. I am ordering the cooktop and the hinges. Office to reschedule. ; ordrng 1 W10826075 (HINGE-CKTP) and 1 W11204395 (COOKTOP)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Liberty Hill, TX 78642
Kimo
Job Details: 02/06/2023
Arrived onsite for a washer that is not going into wash cycle. Upon arrival I put the unit into diag mode and found that when the unit came to Agitate step and found that it hummed I tested the cap and found that it was testing out of rang. I and ordered the cap. Office to reschedule. ; ordrng 1 W11395618 (Cap run)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Round Rock, TX 78681
Paul
Job Details: 02/06/2023
Arrived onsite for a dishwasher that noisy and not getting water. I found the pump seal leaking water between the sump and motor. I could see where water had gotten in the particle board on the left side cabinet at the bottom but found no bowing from the wood at this time. The returning tech will need to check for damage and take photos if damage is found. Mr stated the unit had been making a high pitch noise before it stopped working. The upper wash arm could have been making some noise from the gears but I cant test that until the pump is replaced. Ordering W11416362 pump & motor and W10830523 manifold. Office to RS.; ordrng 1 W11416362 (Pump & motor) and 1 W10830523 (Manifold)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Little River-Academy, TX 76554
David Z
Job Details: 02/06/2023
"Arrived on site to follow up on refrigerator that had lost cooling. On arrival unit was unplugged, customer advised it was just clicking and not running. Plugged in unit. Found compressor just clicks and never starts. Checked machine compartment with black light and found a large amount of UV dye all over. I put a piece of electric tape on a pipe spot that looked like to may have leaked. Unit needs to be pressurized with nitrogen to find leaks, and compressor replaced due to being locked up from refrigerant leak. Office to schedule sealed system repair.; ordrng 1 R600Kit (R600 Kit) and 1 W11574734 (Compressor) and 1 Nitrogen (Nitrogen) and 1 W11598434 (Evap) and 1 W10143759 (Dryer) and 1 W11506635 (Access Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Austin, TX 78757
David S
Job Details: 02/06/2023
Arrived on site for top mount fridge not cooling. I inspected Ted the unit and work area. I found the fridge and freezer at room temperature. I gained access to the compressor and found it hot to the touch. I found the compressor receiving voltage and running but not cooling. I am ordering a sealed system to complete the repair. The office will reschedule when we have an eta on the parts.; ordrng 1 W11370574 (Compressor) and 1 W11559685 (Drip tray) and 1 W11368877 (Evaporator) and 1 Uvdryer (Uv dryer) and 1 W11506635 (Access valve) and 1 R600 (R600) and 1 Lokring (Lokring) and 1 W11506623 (5/5-NK-MS-00 (Inlet to Drier)) and 1 W11504448 (5/1.8-NR-AL-00 (Outlet to Drier))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Austin, TX 78701
Luis
Job Details: 02/06/2023
Arrived on site for no cool powered unit on compressor powering on and off diagnosed a defective compressor ordering a new compressor assembly; ordrng 1 W11557671 (Compressor) and 1 Wpw10143759 (Drier) and 1 R600akit (R600kit) and 1 W11506635 (Access valve)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Belton, TX 76513
David Z
Job Details: 02/06/2023
"Arrived on site to diagnose washer that is not engaging loads. Customer said they ran a clean washer cycle and unit has not worked since. If unit is plugged in, the drain pump will constantly run and will not stop. Tried to shut off / reset cycle, and run diagnostic. Drain pump still runs. Failure likely due to inoperative pressure sensor in control. Ordering control, pump, lower Harness to resolve. ; ordrng 1 W11556725 (Control) and 1 W11590868 (Lower Harness) and 1 W11399437 (Drain Pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78744
Matthew
Job Details: 02/06/2023
"Unit in apartment #1314. Arrived onsite for washer not draining. Upon arrival inspected unit. Ran diagnostics and found error code for basket unable to reach target rpm and tachometer missing. Ran diagnostics and agitation was noisy and spin failed. Inspected underneath unit and found belt shredded. Cam was also displaced. Ordering belt and suspension. Returning with actuator, cam and motor. Office to reschedule ; ordrng 1 W11239857 (Belt) and 1 W11396716 (Suspension)"
We serviced a
frigidaire washer
Model 123456
Near Georgetown, TX 78628
Paul
Job Details: 02/04/2023
replaced bad ice maker. unit now tests ok.
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Austin, TX 78744
Joe Z
Job Details: 02/03/2023
Arrived onsite for oven not operating. Upon arrival test unit and ignitor is not energizing. Test ignitor and getting OL. Need to replace ignitor. Replaced ignitor and test unit by preheating oven to 350. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Dripping Springs, TX 78620
Luis
Job Details: 02/03/2023
"Arrived on site for no lights. Diagnosed a defective led module per service pointer removed all leds,installed updated led modules all lights working as designed autho S84638"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Austin, TX 78737
Luis
Job Details: 02/03/2023
"Arrived on site. Found icemaker tray warped found water over splashing on fill tube during fill cycle,replaced defective icemaker adjusted fill tube ran harvest test passed ran fill test passed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Buda, TX 78610
Luis
Job Details: 02/03/2023
Arrived on site. Removed defective ice bucket installed new bucket added ice tested ice dispenser working as designed tested water dispenser unit working as designed.