"Arrived on site for water leaking. Found water leaking from drain tube,inserted drain tube fully to drain,ran drain pump no leaks."

"Arrived on site for no ice. Icemaker powered off from ui,powered on icemaker from ui control,icemaker ran through a cycle,dumped ice then filled with water advised customer to let unit run.

"Arrived on site for a refrigerator with the door not closing properly. Upon arrival the customer walked me through the issue. They found that when you put the left RC door past 90? it will slowly close, but not latch shut. Informed the customer that this is normal design with the mullion on the left side door. I found the unit as designed. Call complete."

Arrived on site to test unit for not cooling found compressor running and pulling .5amps. Replaced run cap and start device with no change to operation. No frost pattern developing on evap. Applied bubble solution to accessible components and found no signs of leak. Recommend charging system with nitrogen to rule out internal leak. Ordering sealed system components. Recommend sealed system tech and 2-hrs on return visit. Office to reschedule. ; ordrng 1 W10309988 (Compressor) and 1 876765 (Tube kit) and 1 WPW10197428 (Start device) and 1 WPW10350564 (Capacitor) and 1 WP2188822 (Evaporator) and 1 Nitrogen (Nitrogen) and 1 WPW10143759 (UV drier) and 1 W10913906 (Access valve)

"Arrived on site to replace previously ordered parts for refrigerator. Replaced ui and pantry control and found no change in operation. Removed new parts and reinstalled old. Did further troubleshooting on unit, and found yellow wire for door switches broken inside ceiling of rc. ; O-emld tckt , states that autho needed"

"Arrived on site to test unit for turntable motor not rotating smoothly, tested unit found motor jerking during rotation, replaced turn table motor, tested unit, unit now working as designed, job complete"

Arrived on site to install previous diagnosed part removed failed lamp and installed new. Tested light operation. All tested good.

Arrived on site for washer not continuing the cycle. I found fault code F5e2 lid lock failure. I tested the lid lock and found it not locking. I installed a new lid latch and retested the unit. I found it working as designed.

Arrived onsite to replace part ordered by previous tech. Replaced the blower wheel. Tested the unit. Unit tested good. No issues at this time. Job complete

"Arrived on site for no cool. Powered unit on ran diagnostics compressor not powering on,checked voltage,good voltage to inverter,removed inverter ohmed compressor pin,compressor ohmed good reading 6.4 on all pins no short to ground. Ordering a new inverter control. ; ordrng 1 W10920537 (Inverter)"

Arrived onsite for front left and front right burners not heating correctly. Need to order front left and front right elements.Need to replace front left and front right infinity switches. Ordering all switches due to parts lay out is different than picture on parts sheet.Office to reschedule. Need AUTHO; ordrng 1 WB30T10133 (Element) and 1 WB09X40389 (Element) and 1 WB24T10153 (Switch) and 2 WB24T10145 (Switch)s and 1 WB24T10058 (Switch) and 1 WB24T10162 (Switch) and 1 Needsauth (Needs auth)

"Arrived on site to diagnose refrigerator with no ice production. Checked icemaker and found mold filled but will not harvest. Ran diagnostics and tried to cycle and could not get a response from icemaker. Tried to power cycle and also checked heater lines. Could find no other issues present with unit. ; ordrng 1 W11533213 (Dispenser Control)"

Arrived onsite fore refrigerator freezing food in rc. I gained access to the rc and checked the damper and found that it was operating properly. I gained access to the fc evap and found the thermistor was covered in ice but yet shows open when tested. I replaced thermistor found unit otherwise operating as designed. Job complete.

Arrived on site for Dryer dented on bottom rt side. Found bottom right corner of front panel. Ordering front panel 279443 to return and complete the repair. ; ordrng 1 279443 (Front panel)

"Arrived on site for refrigerator not cooling well. Inspected unit and work area. Found freezer temperature and frost pattern good. Found aluminum foil covering shelf blocking air circulation. Removed control and tested damper control and found door opening and closing as designed. Spoke with customer on air circulation. All tested good, no water leaks detected during service.

"Arrived on site for fridge not dispensing and frost building on fresh evap. Found door harness outercovering ,exposing wiress . Ran resistance test on on door . Found mainly orange wire from stealth control to Gemini control failed . Will need new door .

Arrived onsite for refrigerator not making ice. Upon arrival found unit freezer door had line frozen within linear. Ordering new door. Office to reschedule upon receiving.; ordrng 1 LW11026425 (Freezer door)

Arrived on site for to replace previous diagnose psi parts. I gained access to and replaced both the UI and main control. I powered the unit on and tested it. It is now working as designed. Job complete.

"Arrived on site to install previously diagnosed parts. I installed the new bulbs and switches. I then tested the unit. I found the low setting for the lights were still flickering. I called techline and spoke to Leon and kept the same SR# 7732374464. Leon stated that when the light setting is on low the voltage to the lights is lowered. This is actually going to cause a flicker visible to the eye. He stated the high setting actually flickers as well, but it is so fast that it is just not visible to the eye. The unit is working as designed. Call complete."

Arrived onsite for microwave not heating. Upon arrival found unit was not heating. Found diode had blown. Ordering mag cap and diode all to be replaced. Ordering mag thermostat JIC. Office to reschedule upon authorization and receiving parts.; ordrng 1 WB27X29988 (Cap) and 1 WB27X25616 (Diode) and 1 WB27X11210 (Mag thermistor)

Customer informed me that the ice maker began making ice on Saturday. Gained access to harness under freezer door. All wires looked good. Gained access to water fill tube. It was clear without any frost or ice build up. The mold had ice inside ready to harvest. Ice bin was full of ice. Ran diagnostics and ice maker thermistor test. Thermistor tested good. Temps for fridge and freezer were both set at recommended. No repair needed. Job completed.

"Arrived on site for washer having error F9-E0. Inspected unit and work area . Performed diagnostics mode and found error F0-E9 OB, F0-E5 overload, F0-E3 off balance load and F2-E1 stuck key. Performed component test mode and found all working. Found service pointer W11560447. Assisted customer on connecting unit to WiFi. Found washer updated while in home and notified customer after update was completed. Found customer on home water softener. Set load and go to highest concentration level. All tested good, no water leaks detected during service."

"Arrived on site to test unit for no circulation of water, tested unit found F4E3 error code, wash motor not running, put unit into diagnostics, wash motor did not engage, replaced wash motor, tested unit,unit now running as designed,no leaks detected job complete"

Arrived onsite and found unit operating with recalled heater. Replaced heater according to service pointer W11540964.Advised customer on repair.

"Arrived on site for cooktop that had orange flames. Inspected unit and work area. Customer stated that unit did have orange flames but working at time of service. Found customer had a dehumidifier in home and informed customer of flame spectroscopy from dehumidifier. Adjusted rear and front left burner flames. Tested all burners, all operating as designed."

Arrived on site to test unit for console not responding. Found console receiving proper voltage but keeps rebooting itself. And not responding to commands. Needing console to fix issue. Office to reschedule. ; ordrng 1 W11296171 (Console)

"Arrived on site to test unit for no or little ice production. Found bin thermistor was bad. Also found water level switch in recirculating pump was not filling to proper level. Found grid cutter was bad. Replaced thermistor, grid cutter and recirculating pump. Set thickness setting to 6. Unit is now working as designed. No leaks detected. Job complete."

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the icemaker and test of the unit. The unit began to work as designed. Call complete.

"Arrived onsite for a range that is over heating during bake cycles. Inspected unit and work area. Ran the unit up to a 350?F bake cycle and checked temperature fluctuations. Found the unit fluctuating between 380?F and 290?F. The customer advised that they did change the settings on their control to try to adjust for that one cycle that seem to burn her brownies. Found the unit was set at -30?F under calibration. Adjusted the calibration back to factory setting and tested the unit in a 375? bake cycle. Found the unit reaching up to 405?F and then dropping back down to 360?F. Advise the customer that at this time the unit is working as designed and to watch her next few bake cycles to ensure the unit is cooking properly. I advised her that she may need to mess around with the temperature calibration a little bit to make sure the air unit is working to her satisfaction. However, the units seem to be working as designed. Call complete."

Arrived on site for a washing machine thats making noises during the spin operation. Inspected unit and work area. Ran the unit through diagnostics and did not find any stored error codes. Ran the unit through a high-speed spin and the unit ran as designed with no sound present. Had the customer put in a load of jeans and towels and soaked the clothes in a normal wash cycle. Canceled the cycle and place the unit into a drain and spin. The unit ran for 10 minutes with no sounds present. Just the unit again and could not replicate the issue. Advise the customer to call back if any issues persist but the unit is working as designed. Call complete.

Arrived on site for refrigerator thats not making ice. Inspected unit and work area. Confirmed the customers complaint and attempted to remove the icemaker. Found the fill tube completely frozen so I had to steam off excess ice. Remove the ice buildup inside of the icemaker funnel and steamed out ice buildup in the fill tube. Attempted to jump icemaker to ensure everything was working properly but the unit would not turn. Checked voltage going to the icemaker and only found 25 V. Attempted to trace back voltage and could not get voltage even at the wire harness coming in from the compartment. Power cycled the unit and found proper voltage again. Jumped the icemaker in the unit began to harvest and fill as designed. Call complete.

Arrived onsite for unit leaking from the front of the door. Looked inside the unit and saw they there was layers of ice at the bottom of the freezer. Indicating that the unit is not draining properly. Could not get to check the unit. As the unit would not pull out. Let customer know that a second tech would be needed to service the unit.

Arrived on site to test unit for scrapping/rubbing noise. Customer stated noise has went away. Found no issues with unit. Felt was clean and nothing rubbing abnormally. Unit is working as designed. Job complete.

"Arrived on site to test unit for dispenser door not opening. Found spring popped out preventing door from opening. Customer stated previous tech just replaced door. Replaced dispenser assembly, tested unit, unit now working as designed. No leaks detected. Job complete."

"Arrived on site to test unit for hot cooktop indicator turning off too quick. Found front left double burner was not connected properly. Secured connection, tested unit, unit now working as designed. Job complete."

Arrived on site for dishwasher not draining

"Arrived onsite for unit not heating. Checked all fuses and heating element. All checked good. Upon further inspection, found that the unit was only getting half the power at 120v. Let customer know that an electrician will need to be called to correct the voltage issue. No other issues at this time. Job complete"

"Arrived on site for fridge making a pulsing noise. I inspected the unit and work. I tested all the fans, I tested the ice maker, and couldnt recreate the noise. I put the unit into test 40 the compressor test and found the compressor making a rhythmic noise while ramping up. I am ordering a sealed system repair to replace the compressor. The customer also needs a new 15 inch shelf and back left shelf stud.I am also ordering the back left shelf stud. The office will reschedule when we have eta on the parts.; ordrng 1 W11025999 (Compressor) and 1 Non-Uvdryer (Non- Uv dryer) and 1 W10817921 (Shelf stud)"

Arrived on site to install previous diagnose part. I gained access to the thermal fuse and replaced it with new. I inspected the unit and could not find a model serial on the unit or in diagnostics. I spoke to the customer about how the unit cools down after use.

"Arrived on site for refrigerator lights not working. Ins unit and work. Found top RC and FC lights not working. Removed FC light and bypassed circuit and found RC lights lite up. Found failed FC module. Removed failed module and installed new. Tested operation. All tested good, no water leaks detected during service.

Arrived on site for refrigerator dripping water from dispenser. Inspected unit and work area. Tested dispenser operation and found unit working as designed. Spoke with customer on dispenser operation. No water leaks detected during service.

Arrived onsite to replace parts ordered by previous tech. Replaced the water valve. Put the unit on a cycle. Unit was working with no issues. Let customer know to keep an eye on it incase it continues. No leaks at this time. Job complete

"Arrived onsite for unit not powering on. Customer said that a company was out to replace the water heater and used the drain hose off the washer. Customer had forgotten and decided to use the unit and when the unit went to drain then water sprayed out every where, causing the unit to not turn on anymore. Looked at the control and saw droplets of water had dried up on the control and possibly ruining that control panel as well.; ordrng 1 W11556725 (Control) and 1 W11561182 (Contrl panel)"

"Arrived on site to test unit for not completing wash cycles and water constantly filling tub. Found hot valve was not closing properly causing constant water filling tub. Replaced valve, tested unit, unit now working as designed. Advised customer to replace water lines as current lines are extremely corroded. No leaks detected. Job complete."

Arrived on site for freezer icing over. I inspected the unit and work area. I found the unit unplugged. I plugged the unit in and tested the fans I found them all working. I put the unit into a forced defrost. I found all fans turning off. I gained access to the control and tested voltage to the defrost circuit. I found not voltage being sent from the control. I spoke to the customer about needing a new control to repair the fridge.

"Arrived on site for dryer not turning on. I gained access to the back of the unit and found the dryer receiving good voltage. I found the thermostats, thermal fuse and the element in good condition. I tested the door switch and found it failed. Job complete."

Arrived onsite for unit not making ice. Used service matters to find a reset for the ice maker. Unit did spin and fill with water. No issues at this time. Let customer know to allow the unit 24hrs for the unit to make ice. Job complete

Arrived on site for arrange that is not working. Inspected unit and work area. Tested the unit and found the unit working properly. Advise the customer that the unit will cycle on and off depending on the set temperature. Customer was unaware of how do you so whenever user guide. Call complete.

"Arrived on site for washer not filling. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found none. Performed automatic test cycle and found components activating. Ran unit on bulky cycle and found control not sending voltage to valves. Found failed pressure switch and will need to replace control to correct.Removed failed control and installed new. Tested operation, all tested good. No water leaks detected during service.

"Arrived on site for washer not filling. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found none. Performed automatic test cycle and found components activating. Ran unit on bulky cycle and found control not sending voltage to valves. Found failed pressure switch and will need to replace control to correct.Removed failed control and installed new. Tested operation, all tested good. No water leaks detected during service.

"Arrived on site to install previous diagnostics part. Uninstalled microwave and disassembled. Installed new magnetron, capacitor and diode. Assembled unit and reinstalled. Tested operation and found unit heating.

Arrived onsite for unit not working. Customer said that it stopped working. Looked at the unit. Turned the switch to the on position but unit would not turn on. Check voltage at the wire to the switch for power and saw only 70v. Let customer know that is a voltage issue coming in. Customer knows they will need to get ahold on an electrician to fix the power issue. No other issues at this. Job complete

Arrived on site for a washing machine has a belt snapped. Inspected unit and work area. Confirmed with the customers complaint and replace the belt. Tested the unit in a spin only cycle and the unit ran as designed. Call complete.

Arrived onsite for unit not stopping to make ice. Looked in the freezer and saw ice everywhere. Looked at the ice maker and noticed that the shutoff arm was not in the key hole of the ice maker to lock in place to stop making ice. Re aligned the arm correctly into the key hole. Let unit in the off position. No issues at this time. Job complete

Arrived on site to install the fc harness. I found the unit on and not defrosted. I removed as much ice as I could and replaced the harness. I tested the defrost element and found it in good condition.I advised the customer leave the unit off for 24 hrs to allow it to completely defrost. Job complete.

Arrived on site to test unit for not cooling properly. Found both evaporators encased in frost/ice. Advised customer to defrost unit at least 48hrs with doors opened prior to return. Ordering parts. Office to reschedule. ; ordrng 1 W11109595 (Fc motor) and 1 W11387384 (UI) and 1 WPW10675033 (Control) and 1 W11087438 (Harness) and 1 WPW10677119 (Harness)

"Arrived on site to test unit for not wringing clothes out properly. Found control acting erratic. Also found cold valve at wall was off and water lines were crossed. Replaced control and swapped lines, unit is now working as designed. No leaks detected. Job complete."

I found the heating element broken. I am reordering the element.; saved tckt

Arrived on site for fridge not cooling. I inspected the unit and work area. I found the freezer and the air ducts frozen over. I found the evaporator fan working as designed. I advanced the timer to the defrost and found it sending proper voltage to the defrost element. I found the timer advancing as designed. I gained access to the evaporator and found it completely incased in ice. I also found the air tower broken and not maintaining a seal causing air leaks. I am ordering the air tower. I advised the customer to unplug the unit 24 hours before our return service to allow the ice to defrost. ; ordrng 1 WP2254354 (Air tower)

Arrived onsite for unit giving error code. Put the unit in diagnostics and saw error code F5E3 lid lock will not unlock. Need to order a new lid lock. Office to reschedule. ; ordrng 1 W10810403 (Latch)

"Arrived on site for refrigerator ice maker not producing ice. Inspected unit and work area. Found optical control flashing error code. Gained access to ice maker and tested voltage to ice maker and found none. Gained access to optical and measured voltage and found correct. Will need to replace optical control to repair. SRemoved failed control and installed new. Assembled unit and reset power. Found ice maker advancing and completed cycle . All tested good, no water leaks detected during service

Arrived on site for refrigerator not cooling. Inspected unit and work area. Found unit at ambient temperature. Gained access to compressor and found hard start installed. Mesa am draw and found amps to high indicating a failed compressor. Will need to replace compressor and check pressure.Office to schedule return when ETA is available on parts. ; ordrng 1 WR87X20798 (Compressor kit) and 1 Accessvalve (Access valve)

Arrived on site for keypad error code . Connector is good . Did hard rest . Got keypad error code . Found 6 button hard responding at times . Ordering console with touch pad . No gas leaks detected at time of service. Call to set return ; O-emld tckt

"Arrived on site to replace control and sensor, found the new control board was not correct, ordering correct control. ; ordrng 1 W11261167 (Control)"

Arrived on site for taking too long to dry clothes stops in the middle and doesn't dry clothes. Tested dryer and temps were room temperature. Tested voltage at the wall and was getting 120. Gained access to the element and element tested good. Tested coils and coils had failed which caused the control relay to overheat and solder the connector to the relay leaving relay loose on the board. Asked homeowner to leave the dryer unplugged to avoid shorting anything else out with loose relay connection on control. ; ordrng 1 137070890NH (Control)

"Arrived on site to inspect unit for not allowing water through dispenser. Upon inspection found the tubing frozen causing the issues, lowered temps and customer with monitor. Complete"

"Arrived on site to inspect unit for not dispensing water, upon inspection found the maintenance team had lowered the temp causing the tubing to thaw, all functions returned with no issues. Complete"

"Arrived on site to inspect refrigerator leaking water from the front of the unit. Upon further inspection, I find a blackish/brownish sticky substance at the front right roller area on the roller and on the floor. Pulled the unit out and inspected the compressor area and found it clean with no debris. Tilted the unit to the left and placed a wooden block under to support and inspected the front right roller area. The debris looks like molasses as its dark brown and sticky. I removed the roller mount screws and dropped the roller down and found the substance in between the mount and the unit chassis. Cleaned the debris from the unit and re-installed the roller and after doing such, I found the same substance in the same area on the front left roller. I advised the customer that what appears to me is that something spilled and collected in the roll of the metal at the toeplate and possibly the floor is not level tilting to the right where the substance could travel down the metal and onto the roller then onto the floor. I did not find the substance anywhere else other than the front rollers and in the metal of the chassis at the front behind the toeplate.

"Arrived on site for complaints of no ice. Spoke to SW to help diagnose. Found failed ice maker and harness. Will bring back valve just in case. Told customer we may not need the valve.Ordering part. Job complete ; ordrng 1 D7824706Q (Ice maker) and 1 Wpw187467 (Harness) and 1 2255820 (Cover)"

"Arrived on site to replace inner door. Customer approved on new inner door. Installed inner door and dispenser, tested unit, unit working as designed. No leaks detected. Job complete."

Arrived on site for arrange that is 100? off in the oven section when baking and has large front claims coming from her burners. Inspected unit and work area. Confirm the customers complaint on both ends and check for resistance through the temperature thermostat. Found it out of range. Replaced thermostat and attempted to adjust burners through the valves. Could not adjust the flames lower. Checked the orifices and found that the orifices were correct. Checked the gas regulator for conversion and found it still converted for Natural gas. Advised customer of the issue and she advised that she would get her propane guy to convert it. Tested the oven functionality and found the unit still off by 25?. Adjusted the unit and temperature calibration and Tesla Diana and a 375?F bake. The unit was fluctuating between 362?F and 377?F averaging 369?F. Advise customer they can continue to adjust the temperature calibration if theyd like but was happy with the average temperature. Unit is now working as designed. Carpentry.

Arrived on site for microwave needing previously diagnosed parts. Upon arrival installed needed hv hardware. Reassembled and tested unit.found microwave heating. Call complete

Arrived on site to install previous diagnosed part. Inspected unit and work area. Found calcium buildup in unit and lower spray arm burnt (see SD-QuickPic). Had customer sign waiver when working with water. Removed control and installed new. Tested operation and found washing and no water leaks detected durning service.

Arrived on site to install previously ordered thermostat. After installing the unit began cooling. Customer advised to place a bottle of water inside the freezer compartment and wait for it to freeze. Job complete

"Arrived to inspect washer not draining or spinning out the clothes. Confirmed the complaint and found the lid switch was old and defective. Removed and replaced it, reassembled and unit tested properly."

Arrived on site for to install previous to install previous diagnosed. Removed control and installed new. Assembled unit and tested operation. Found clip not holding silverware tray and float mechanism bent. Will need to replace parts. Office to schedule return when ETA is available.; ordrng 1 WPW10195037 (Float connector) and 1 WPW10671904 (Clip)

"Arrived on site for washer vibrating. Ins unit and work area. Performed diagnostics mode and checked error codes and found none. Inspected gearcase and pulley. Ran automatic test cycle and monitored operation. Ran unit in manual high spin speed. Found unit operating as designed, no water leaks detected during service.Spoke with customer on user care guide."

Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. The customer advised the unit is freezing some of her items in the refrigerator section. Found the customer had set the refrigerator temperature to seven which is the coldest. Also notice the customer had several items pushed to the back wall on multiple shelves. I did advise the customer that pushing things to the back can cause airflow restrictions and cause freezing of said items and items close to it. Ran through diagnostics and found all tests pass. Advise the customer to lower the setting of her refrigerator and to make sure that air can travel freely around the compartment to give her her best cool went over user care guide and the unit is working as designed. Call complete.

Arrived on site for refrigerator thats leaking water. Inspected unit and work area. Confirmed the customers complaint and found water leaking from the icemaker due to a crack in the mold. Attempted to use the icemaker on hand and found at the connector was too short and did not have any extensions. Checked my truck for any truck stuck to make it work but was unable to find any parts that would work for this icemaker. Spoke to SR and was advised that we would need to order the correct icemaker and harness for this unit. Ordering parts in the office will need to contact the customer about a reschedule date due to parts availability.; ordrng 1 W10458985 (Harness) and 1 W10884390 (Icemaker)

"Arrived on site for a washing machine that is leaking oil and is making a burning smell. Inspected unit and work area. Confirmed customers complaint and found oil underneath the unit and on the motor cover. Found evidence that the belt was flipping causing the burning smell. Unit will need the gear case, belt, and cam for repair.

Arrived on site to install previously diagnosed park. Inspected unit and work area. The customer also requested that we swap sides that the door opens. Replaced freezer door and nameplate and tested the unit. The unit is now working as designed. Call complete.

"Arrived on site to install previous diagnosed part. Removed failed harness , inverter and magnetron. Installed new and assembled unit. Tested operation. All tested good."

Arrived on site for refrigerator needing previously diagnosed ss repair. Upon arrival installed needed parts. Pulled vacuum and then recharged system with 5.5oz of refrigerant per manufacturing specs. Found no leaks when reassembling and testing unit. Psi lvls at 0 & 120 after 15 minute run time. Informed customer to give unit 24hrs to cool. Call complete

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve, and UV dye drier. Vacuumed the system and it held pressure at -30/0. Installed 3.7oz of R134a refrigerant and monitored pressures. Unit held at -2/120. I recommended allowing the unit to cool for 24-48 hours before placing food items inside. No water leaks observed during service, job completed."

"Arrived on site to test unit for no lights on top of RC, test unit found freezer light not working, used jumper to determine if the LED light is bad, all RC lights came on, replaced FC LED module, no leaks detected job complete"

Arrived on call for complaint of not draining. Found the pump damaged. Replaced pump and test.

"Arrived on site. Diagnosed a defective leds,replaced all leds all leds working as designed after replacement"

Arrived on site for wall oven light turning on and off by itself. I inspected the unit and work area. I entered diagnostics and found fault f6e0 oven user interface lost connection. I found the console connected to WiFi and a whirlpool application. I found it running version 19.0.0. As I was in the home the lights would turn on and off. I am ordering a new console to complete the repair. The office will reschedule when we have eta on the part.; O-emld tckt

Arrived onsite for dryer not starting and found unit breaker tripped. Reset breaker. Unit is now operating as designed. Advised customer on findings and that all else is in good working order.

Arrived onsite for unit not washing Al the soap out of unit and tested. No error codes and perfect valve flow. Calibrated unit. All checks good. Advised customer on findings and operation.

Arrived on site for washer not allowing ui functionality or response (per customer on arrival) upon arrival confirmed complaint. Found after further Inspection found ui failing diagnostics tests even with proper power supply through harness to ui control replaced ui. Found washer had fully ui display and functionality and allowed unit to cycle through settings.

Arrived on site to diagnose dishwasher with a console not responding to sensor option. On arrival customer showed me that they could hit sensor washer over and over and almost never get a response. Replaced console and retested. Found sensor button is now more responsive. Unit working as designed. Call complete.

"Arrived on site to test unit for RC not cooling, test unit found RC evap completely iced up, advised customer to defrost refrigerator 24 - 48 before our next arrival,

Arrived on site to test unit for cooktop on and cooktop hot lights staying on. Found right front burner and switch shorted out. Will order burner and switch office to reschedule ; ordrng 1 W11047722 (RF burner) and 1 WP3149400 (RF switch)

"Arrived onsite for unit having heating issues. Looked at the unit and saw that the door seal needs to be replaced. Was sent without part. Let customer know that the seal needs to be replaced first, as the seal is missing a chunk in it allowing heat to escape. to test for better temperatures to stay in the unit. Customer would like a follow up and get put on the schedule as soon as possible to fix the issue.

"Arrived on site to install previously diagnosed parts. I installed the new heater. I then ran a diagnostics cycle while monitoring amp draw and found the heater now working as designed. Upon further inspection I found the screws ordered were incorrect. I utilized these screws and replaced two others that were rusting. I also found that the friction were sleeves broken off, and allowing the door to drop. I will be ordering new screws, and the friction sleeves to install. Office to reschedule.; ordrng 2 WP8268961 (Friction Sleeve)s and 2 Research (DW inner door screw (longer ones on top of door))s"

"Arrived on site to test unit for loud grinding noise during ice production, tested unit found ice maker completing cycle with heater engaging during cycle, ice maker fill tube has no ice buildup, during fill only a small amount of water enters to ice maker, take 3 fills to achieve desired level, potentially small cubes of ice getting stuck in fins causing grinding sound, recommend replacing ice maker as precautionary and dual valve office to reschedule ; ordrng 1 WPW10179146 (Dual valve)"

"Arrived on site to install previously diagnosed parts. I installed both the evap cover and control. The unit is now running as designed.

"Arrived on site to test unit for door gasket falling off. Replaced gasket, tested unit, unit working good. Racks clearing properly. No signs of bows or dents on tub. Advised customer to watch for items sticking past racks. No leak detected. Job complete."