Service History 336

Near Belton, TX 76513
Tyler
Job Details: 03/02/2021
WASHER WHIRLPOOL RTW4516FW2 Arrived on site for washer not advancing two cycles. Upon arrival I found there was an F8e1 error indicating a long fill time and upon further inspection found that the solenoid on the water in the valve are not opening and shutting properly allowing enough water flow to get into the tub I replaced the water inlet valve and also verified pressure to the valve and found a little low I informed the customer that they need to get a plumber out here to verify if the pressure is accurate for the washer but other than this unit is fully functioning as designed with no leaks before during or after repair call complete
Near Wimberley, TX 78676
Andrew
Job Details: 03/02/2021
MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on site to replace control board from previous diagnosis. Verified control was needed. Replaced control tested unit to 3 mins with glass of water. Unit is operating as designed.
Near Lorena, TX 76655
Jonathan M
Job Details: 03/02/2021
DRYER MAYTAG MED6230HW1 Arrived on site for a dryer that was making a grinding sound. Inspected unit and work area. Tested unit and found the unit not making a grinding sound but making a slightly small rattling sound which appeared to be cabinet rattling. Disassembled unit and tested all functions. All individual components seemed OK. Placed sound pads on three different components to illuminate rattling. Reassembled unit and tested it. Unit is now working as designed. Call complete.
Near Waco, TX 76705
Jonathan M
Job Details: 03/02/2021
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site to install previously diagnosed part. Inspected unit and work area. Replace the pump and motor and tested unit. Unit is now working as designed. Found no leaks present during the auto test cycle during operation for the fill, wash, or drain cycles. Call complete."
Near Austin, TX 78731
Kevin
Job Details: 03/02/2021
MICROWAVE KITCHENAID KOCE500ESS09 "Arrived on site and found power cycling due to weather has cleared oven/microwave and it is now operating properly. Took one picture of error code customer was experiencing. F6E8, Techsheet says this can be corrected by power cycling. If issue continues we will need to order control board, control panel, Inverter, and magnetron and schedule for two hours."
Near Austin, TX 78737
Leonardo
Job Details: 03/02/2021
RANGE ELECTROLUX EW30IS65JSD "Arrived on site to test unit for unit pop and not working. Test unit and found bad module and LR element and RF element.
Near New Braunfels, TX 78130
Noah D
Job Details: 03/02/2021
DISHWASHER JENN-AIR JDB9800CWP2 "Arrived on site to inspect dishwasher for not draining correctly, upon inspection found the dishwasher was unused for 2 months and not tried, tested all functions and a chunk came out of drain. All functions returned, instructed customer on proper use. Complete"
Near Killeen, TX 76542
Al
Job Details: 03/02/2021
OVEN WHIRLPOOL RBD305PRS00 Arrived on site and inspected double wall oven with top oven door locked.Customers advised the issue occurred during the awful recent winter storm.I used a placard to disengage the top lock.Powered the unit on and visually saw the lock disengage.Tested the unit and unit tested as designed.Job complete
Near San Marcos, TX 78666
Noah D
Job Details: 03/01/2021
RANGE WHIRLPOOL WFG510S0AS1 "Arrived on site to inspect oven for a broken hinge, upon inspection found the hinges snapped at spring, replaced both sides and tested. Complete"
Near Leander, TX 78641
Tommy
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Arrived onsite for previously diagnosed parts. Upon arrival replaced damper and tested. Unit is now operating as designed. Job Completed.
Near Buda, TX 78610
Leonardo
Job Details: 03/01/2021
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site to test unit for door broken. Replaced door test unit and unit test good job complete.
Near Kyle, TX 78640
Jacob
Job Details: 03/01/2021
MICROWAVE GE JVM3162DJ1BB
Near Lockhart, TX 78644
Richard
Job Details: 03/01/2021
WASHER AMANA NTW4516FW3 Arrived onsite for the washer not working. Customer stated that when they plug it in they heard a pop and the washer stop working. Replaced control board and before I plug it in. I inspected the washer for a short to Ground. I found that the drain pump was imploded which was causing the control board to go bad. Will need to replace the drain pump. Than run a calibration. Ordering drain pump and office to schedule. ; ordrng 1 W10919003 (Drain pump)
Near Austin, TX 78746
Leonardo
Job Details: 03/01/2021
OVEN KITCHENAID KEBS208SSS00 Arrived on site to test unit for light not working. Found all lights bulbs burned out.
Near Austin, TX 78746
Leonardo
Job Details: 03/01/2021
DISHWASHER KITCHENAID KUDT03FTSS2 Arrived on site to test unit for door falling. Test unit and found bad door links. Replaced door link test unit and unit test good job complete.
Near Killeen, TX 76541
Tyler
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW5100HC0 And on site to install previously diagnosed main control as well as UA per whirlpool techline recommendation. Upon arrival I was able to assemble both parts into the machine and trying to follow the service point regarding this particular repair but unfortunately were still getting the same results as each previous visit and then called whirlpool techline and spoke with Kathy Sr#7729914300
Near Round Rock, TX 78664
Tommy
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived onsite for unit ice maker not operating, upon arrival found unit would call for water and turn but motor was very weak and struggle to turn cubes out. Ordering new ice maker,office to reschedule due to part availability.; ordrng 1 WPW10300022 (Ice maker)"
Near Austin, TX 78751
Matthew
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW8040DW4 "Arrived onsite for washer lid broken. Replaced lid, tested unit and unit is functioning properly. Job complete"
Near Austin, TX 78704
Jacob
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW4955HW1 Arrived onsite for unit having a broken valve. Looked at water valves to unit. Found that the cold water had broken off. Customer would like hoses replaced as well. Need to charge for water hoses upon return. Ordered part. Office to reschedule ; ordrng 1 W11210459 (valve)
Near Austin, TX 78738
Luis
Job Details: 03/01/2021
REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived on site for water leaking. Removed kickplate had customer run water through dispenser found water leaking from line connections exiting valve,installed waterline fully and correctly into fitting tested water dispenser no leaks."
Near Austin, TX 78734
Brandon
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL KSSC48QVS01 "Arrived on site for customer complaint of ice and dispenser not working after power outages. Found power to UI, found pads registering, found failed UI, failed ice door motor, no power getting to valve and ice maker not working. Returning tech to replace UI and ice door motor first and test. Ordering UI, ice door motor, as well as valve, ice maker and main control if needed. ; ordrng 1 WPW10205979 (Ice door motor) and 1 WPW10151236 (UI) and 1 WPW10277448 (Ice maker) and 1 WPW10159842 (Valve) and 1 Cnote (Office to reschedule)"
Near Pflugerville, TX 78660
Kayman
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRS315SDHM05 Arrived onsite for refrigerator with doors mis aligned. I aligned the doors to level. The unit is now level. No leaks detected during time of service. Job complete.
Near Austin, TX 78758
Wesley
Job Details: 03/01/2021
DRYER WHIRLPOOL MED7230HW0 #7730120840 called techline to report unit will not operate. Advised that the ui and control had been replaced together without time for the unit to imprint.
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL WDT750SAKZ0 "Arrived on site for customer complaint of unit not draining, found plug still in garbage disposal, I removed plug, unit tested good."
Near Georgetown, TX 78628
Lou
Job Details: 03/01/2021
WASHER LG WT5170HW "Arrived on site to inspect washer not completing cycles. Upon further inspection, customer advised that the unit would fill with water for a long period of time and never advance to the rinse cycle. I found the drain hose not attached to the drain pipe, but it ran outside the washroom to a hose in the yard. Customer had cut the hose due to tercentenary freezing weather and this is when the unit began to malfunction. I found with the drain hose at the back of the unit not having a high loop, the water continued to fill in the tub due to the hose causing a syphoning effect and water was running straight through the drain pump without the drain pump on. After creating a high loop in the hose at the back of the unit and retested, the unit operated as designed.
Near Austin, TX 78717
Kayman
Job Details: 03/01/2021
OVEN WHIRLPOOL WOS51EC0AS02 Arrived onsite for wall oven with no power or no operation. I confirmed the complaint. With the recent power outage and this unit have a thermal fuse I tested that fuse first. I found the fuse blown or shorted. replace the fuse and explained that this will need to be the first step In diagnosing the unit. I replaced the fuse and tested preheat function. The unit preheated as designed.
Near Leander, TX 78641
David S
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW5640XW3 Arrived on site for washer not working. I inspected the unit and work area. I put the unit into diagnostics and found error code f1e1 main control fault. I ran the unit through a diagnostics cycle and found it working as designed. I ran the unit through a normal wash and it operated as designed. No water leaks detected. The co trolls just needed to be reset.
Near San Marcos, TX 78666
Noah D
Job Details: 03/01/2021
MICROWAVE KITCHENAID KMBP100ESS03 "Arrived on site to inspect microwave for not illuminating lamp when opened, upon inspection found the bulb popped but all heating functions working, replaced bulb and tested. No problems found. Complete"
Near Leander, TX 78641
David S
Job Details: 03/01/2021
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site to install previous diagnosed part. I removed the failed console and replaced with new. I reassembled the unit and tested it. I found it working as designed. Job complete.
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/01/2021
OVEN KITCHENAID KEBC107KBL03 "Arrived on site for oven not heating. Inspected unit and work area. Powered unit off at circuit breaker and gained access to control. Found wire to replay broken at connector. Removed wired and measured bake element resistance and found within range. Measured TOD and found closed circuit. Assembled unit and tested operation. Found unit heating.
Near Pflugerville, TX 78660
Kayman
Job Details: 03/01/2021
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived onsite for microwave not heating. Upon arrival I was informed it was heating but now it is completely dead and no operation. I accessed and replaced the filter fuse from my van stock but the unit still did not turn on. I am ordering the cavity thermostat (W10269232) filter board(W10422269) and returning with any other parts that could remedy the issue. Office to R/S due to part availability. ; ordrng 1 W10269232 (Cavity thermostat) and 1 W10422269 (Filter board)
Near Round Rock, TX 78664
Jimmy J.
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for like a fan slowing down middle of fridge between section in the top. Found diffuser is knocking as it opens and closes. Ordering diffuser to complete the repair. Explained to customer that a noise from the diffuser is normal when it opens and closes to allow cold air to come into the fridge, but that theirs sounded a little abnormal. Returning with all parts ordered JIC. ; ordrng 1 W11164593 (Dampener Diffuser)"
Near New Braunfels, TX 78132
Andrew
Job Details: 03/01/2021
WASHER MAYTAG MHW5500FW1 "Arrived on site to test unit for leak from underneath. Found hose on drain pump had a small leak. Clamp was really tilted and clamping one side of the hose causing other side to leak. Removed hose and inspected for damage. Hose is good. Secured clamp, tested unit, unit is no longer leaking. No leaks detected. Job complete."
Near Pflugerville, TX 78660
Kayman
Job Details: 03/01/2021
RANGE WHIRLPOOL WFG320M0BS3 Arrived onsite to install previously diagnosed parts. When I arrived I found the parts needed were no longer needed. Job complete.
Near Pflugerville, TX 78660
Matthew
Job Details: 03/01/2021
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite to replace previously diagnosed parts. Replaced console. Tested unit and unit is functioning properly. Reminded customer to connect to WiFi for proper functionality. Job complete
Near Georgetown, TX 78633
Lou
Job Details: 03/01/2021
MICROWAVE WHIRLPOOL WOC75EC0HS01 "Arrived on site to inspect wall microwave/oven unit display issues. Upon further inspection, customer advised that the unit display jumps while in use. I tested the microwave and it operated as designed. Checked error codes in diagnostics and found F6E0. Advised customer of my findings and am ordering the console and will return with the main control. Office to schedule return service and mark as LSO per customer request.; ordrng 1 W11428561 (Console)"
Near Georgetown, TX 78633
Lou
Job Details: 03/01/2021
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to inspect washer leaking water. Upon further inspection, I found dry water streaks on the left side of the unit under the dispenser and on the front panel under the door. Customer also advised that the detergent drawer under the unit door has been filling up with water. I had the customer run a wash cycle while I serviced another appliance and I found where the dispenser assembly is leaking water and its flowing in between the door and front panel and down into the detergent drawer below the door. (Photo). I am ordering another dispenser assembly and the office will need to schedule return service during the week in order to contact techline due to this being the 2nd dispenser needing to be replaced. ; ordrng 1 W11465532 (Dispenser assembly)"
Near Austin, TX 78726
Wesley
Job Details: 03/01/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite and found air baffle making loud noise, diagnosed as deli baffle. Ordering baffle to repair. ; ordrng 1 WPW10248595 (Control baffle)"
Near Georgetown, TX 78626
Jonathan S
Job Details: 03/01/2021
WASHER SAMSUNG WA45H7000AW A2 "Arrived on site for washer not draining. Inspected unit and work area. Found tub full of water. Performed diagnostics mode and tested drain pump operation. Found drain pump not activating. Measured voltage to drain pump and found within range. Removed water from tub. Measured resistance on drain pump and found failed motor. Removed failed drain pump and installed new. Tested all operations in test mode. Found all working as designed.
Near Round Rock, TX 78665
Kayman
Job Details: 03/01/2021
WASHER MAYTAG MVWX655DW0 Arrived onsite for washer making grinding noise. Upon inspection I found the unit unplugged and filled with water. I plugged on the unit and it went into drain mode. After draining I ran a diagnostics cycle. I found the actuator has failed and making a grinding noise. Not moving. I also found evidence of gear case oil and the belt is shredding. the shifter but advised the gear case could very well need to be replaced.
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/01/2021
WASHER WHIRLPOOL GHW9150PW0 Arrived on site for washer making a banging noise durning spin cycle. Inspected unit and work area. Performed diagnostics test and ran spin cycle. Found banging noise caused by slack between tub and basket. Checked pulley and found tight. Found issue is with basket and tub bearing.
Near Austin, TX 78731
Kevin
Job Details: 03/01/2021
DRYER MAYTAG MGD7100DW0 "Arrived on site and inspected dryer and found it is six years old, used airflow meter and found airflow is restricted. Detached vent hose from rear of dryer and now airflow is reading good. Recommend it to homeowner that vent to the exterior of the home be cleaned to correct experience, job complete"
Near Austin, TX 78717
David S
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to install previous diagnose parts. I removed the broken wiring harness and the sump and motor. I replaced both with new. I reassembled the unit and tested it. I found it working as designed. Job complete, no water leaks detected."
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Arrived on site for The door was previously replaced by your company as it had been damaged upon delivery. I have since noticed that the door is not aligned properly with about a 1/4' lower than the freezer door. The handle also feels like it is coiming lose. Found right door needed adjustment at the bottom assembly hinge. Raised door to align with freezer door. Customer inspected and confirmed the doors were even with one another. Tightened fridge handle to eliminate the play it previously had. Job completed
Near Austin, TX 78722
Matthew
Job Details: 03/01/2021
OVEN KITCHENAID KFGD500ESS04 Arrived onsite to replace previously diagnosed parts. Replaced control and keypad. Tested unit and unit is functioning properly. Job complete
Near Austin, TX 78746
Kevin
Job Details: 03/01/2021
REFRIGERATOR KITCHENAID KSSS48QTX02 "Arrived on site and inspected refrigerator and found both sections are 70°, evaporator fan is running in freezer but there is no frost pattern whatsoever. Per CS recommendation I attached a tester Inverter to see if compressor would run and it did. If refrigerator has cooled over the weekend a new permanent inverter will be needed. If not hey sealed system rebuild will be needed.
Near Troy, TX 76579
Al
Job Details: 03/01/2021
REFRIGERATOR MAYTAG MFI2569VEM
Near Manor, TX 78653
Matthew
Job Details: 03/01/2021
RANGE WHIRLPOOL WFE515S0JS0 Arrived onsite to replace previously diagnosed parts. Replaced control. Tested unit at 350 degrees and unit is functioning properly. Job complete
Near New Braunfels, TX 78132
Andrew
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site to test unit for not cooling. Upon arrival found both RC and FC were room temp. Compressor kicked on for about 2 mins then shut off. Unplugged unit. Found condenser fan connection wasn’t properly inserted and full of dust. Cleaned connection and properly secured. Plugged unit back on condenser fan and compressor operating as designed. Compressor had amp draw of 3.1amps. Both FC and RC evap motors operating as designed. Found frost pattern started to build of RC evap. Unit cycled to FC and frost pattern started developing on evap. Heaters tested good. Thermistors tested good. Door switches tested good. Removed FF UI and didn’t find any signs of water collecting or water leaking into UI compartment. Found no issues other than condenser fan connection. Spoke with SW to confirm findings. Verified unit is now operating as designed. Advised customer we got unit operating as designed. Since unit is now operating good. Recommend keeping on e
Near Round Rock, TX 78665
Kayman
Job Details: 03/01/2021
RANGE KITCHENAID KSGB900ESS2 Arrived onsite for range that wont reach temp in the oven. Upon inspection I found the sensor showing good resistance. I found a stored error code for a stuck button on the UI. I verified voltage at the wall outlet. I put the unit in preheat a few times to make sure it would light and it did every time. I ran a last preheat and the unit got up to the set temp as designed. I instructed the customer to make sure they arent blocking any of the top vents when using the oven. I advised them to monitor the unit and let us know if the issue persists but as of now the unit working as designed. No gas leaks were detected during time of service.
Near Round Rock, TX 78664
Kayman
Job Details: 03/01/2021
WASHER WHIRLPOOL MVW6230HW0 Arrived onsite for washer leaking water. Upon inspection I found the units inlet valve was leaking. I replaced the valve and tested the unit on cold setting in able to test on hot due to hot valve at wall being damaged. The unit filled with cold water and otherwise worked as designed. No leaks were detected during time of service but I asked the customer to monitor the hot side once they get the valves fixed. Job complete.
Near Georgetown, TX 78626
Jonathan S
Job Details: 03/01/2021
RANGE WHIRLPOOL WFG320M0BS3 "Arrived n site for control having error code F1. Inspected unit and work area. Gained access to control and measured incoming voltage and found failed control. Removed control and installed new. Tested operation, all tested good."
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/01/2021
DRYER MAYTAG MED6230HW1 "Arrived on site to test unit for short not long try times. When set on all cycles but timed dry. Foun error code(F3E2-moisture sensor open/shortened). Found connection was not connected. Secured connection, tested ACU j13-1 and j13-2 and found proper continuity through harness. Tested unit. Unit works good. Unit is venting properly. Job complete."
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/01/2021
OVEN WHIRLPOOL WOS51EC0AS01 "Arrived on site for oven not preheating to proper temperature. Inspected unit and work area. Found broil element hanging down in front. Inspected broil element and remounted. Performed diagnostics mode and found temp prob reading temperature. Attempted temperature test and found not reaching preheat with time allowed. Powered unit off at circuit breaker. Measured bake resistance and found element ground to cavity and out of range. Powered unit on and measured voltage to bake element at P1-4 to P11-1, found 240 volts. Found failed bake element. ; ordrng 1 W11292248 (BAKE ELEMENT )"
Near Hutto, TX 78634
Scott
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL WDF560SAFM2 "Arrived on site for dishwasher leaking . Ran diagnostics, with door on and off . Ran normal and sensor wash with door off . Checked leavening . Went over soap usage once again with customer . Couldn’t duplicate leaking . Called tech line Sr 7730121930 . Tech line recommended replacing tub gasket and to use NO more then 2 tablespoons of soap. Replaced gasket and went over recommended soap usage . Ran diagnostics,no water leaks detected at time of service. Job complete."
Near Austin, TX 78739
Luis
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived on site for a defective icemaker installed a new icemaker assembly,replaced water filter customer provided flushed new filter"
Near Leander, TX 78641
David S
Job Details: 03/01/2021
REFRIGERATOR GE GSH25JSTASS "Arrived on site for fridge not cooling. I inspected the unit and work area. I found only the lights on and non of the fans or co press or running. I replaced the control and powered the unit back on. All fans and compressor came on, the UI is now working. Please allow 48 hours for the fridge to get back down to temperature. Job complete."
Near Kyle, TX 78640
Leonardo
Job Details: 03/01/2021
RANGE WHIRLPOOL WFE320M0JS0 Arrived on site to test unit and found melted terminal block. Replaced harness and advised customer to buy new power cord due to red wire melted. Job complete.
Near New Braunfels, TX 78132
Andrew
Job Details: 03/01/2021
DISHWASHER GE GDT655SSJ0SS "Arrived on site to replace UI, door harness and main control per GE techline. Opened UI box and found a jumper setting diagram, which previous UI did not come with. After setting UI to proper setup, tested unit, unit works good. No leaks detected. Job complete."
Near Austin, TX 78704
Jacob
Job Details: 03/01/2021
WASHER MAYTAG MVWC565FW1 "Arrived onsite for unit leaking water. Tested unit. Unit tested good. Heard a small dripping noise when unit was not on. Upon further investigation, found that the hot water valve on the unit was leaking. Ordered part. Office to reschedule ; ordrng 1 W11038689 (valve)"
Near Kyle, TX 78640
Leonardo
Job Details: 03/01/2021
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site to test unit for oven over heating. Test unit and found bad control bars sending power to broiler and bake element at the same time when in bake. Replaced board test unit and unit test good job complete.
Near Austin, TX 78724
Matthew
Job Details: 03/01/2021
RANGE AMANA ACR4303MFB4 Arrived onsite to replace previously diagnosed parts. Found that left rear burner is OL. Need to order left rear burner. Bringing back parts to complete job. Office to reschedule ; ordrng 2 W11396790 (LARGE BURNER)s and 2 W11396792 (SMALL BURNER )s
Near Georgetown, TX 78628
Lou
Job Details: 03/01/2021
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the previous techs diagnosis, I removed and replaced the main control and console. Cycled power in between repairs to allow software to be transferred to new parts. Tested unit on bake at 350 degrees and unit is operating as designed. Job completed."
Near Liberty Hill, TX 78642
Lou
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested the ice maker and no water came in to the IM. Turned the water on and could hear the valve humming. Removed and replaced the valve and retested and unit is operating as designed. No water leaks observed during service, job completed."
Near Hewitt, TX 76643
Jonathan M
Job Details: 03/01/2021
WASHER AMANA NFW5800HW0 Arrived on site for a washing machine that won’t except selections. Inspected unit and work area. Tested the unit and found the door trying to start and clicking but not locking the lid. Tested the unit several more times and found the latch assembly not working properly. Replaced last. Unit is working as designed. Call complete.
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/01/2021
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for cooktop burners going off when set to low heat settings. Verified failure. Found valve needs adjusted. Corrected valve and found 2 of the burner caps warped. Removed failed burners caps and installed new. Tested operation. All tested good.
Near Kempner, TX 76539
Tyler
Job Details: 03/01/2021
WASHER MAYTAG MVWB865GC0 "Arrived on site for washer making a loud noise during spin. Upon arrival the Customer (husband of home) stated that he had heard a screeching noise once that sounded similar to a jet plane. The customers wife however started her big complaint was that the ui console longer produced sounds of any kind. Upon trying to power unit on I found it was functioning other then the lack of sound. I tried entering diagnostics and succeeded after 9 attempts. The only error code stored was F2e1 (stuck button error) I ran tests 11-14 but couldnt replicate the sound customer stated was there but I did find the inner tub starting to wobble free of the gearcase causing the washer to wobble. Office will need to reschedule once the availability of parts is known. We will need to return with a ui control, inner tub, and parts previously sent with in order to insure all symptoms with the washer are resolved.; ordrng 1 W10811960 (Inner basket) and 1 1 (Spanner) and 1 W11135393 (Ui
Near Lakeway, TX 78734
Robert
Job Details: 03/01/2021
WASHER MAYTAG MHW5400DW0 Arrived on job to replace dispenser drawer. After replacement test operation. No leaks detected at time of service
Near Cedar Park, TX 78613
David S
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW5500XW2 "Arrived on site for washer not spinning clothes out. I inspected the unit and work area. I found fault code f7e1 basket speed sensor fault. I ran the unit through a diagnostics cycle. I found it not spinning out. I tried to turn the basket and found it seized. I pulled up the basket and it spun freely. While spinning I could hear the gear case bearing howling indicating the gear case is failing and needs to be replaced.
Near Austin, TX 78723
Matthew
Job Details: 03/01/2021
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived onsite for dishwasher leaking. Verified that unit is leaking from left corner approximately 21 minutes into the cycle. Replaced pump and motor,
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/01/2021
RANGE GE JS760SL2SS Arrived on site for cooktop that the back left burner hits no longer worked after last repair according to the customer. Upon arrival I inspected the infinite switch to the back left burner but found it was sending proper voltages and after disassembling the unit
Near Waco, TX 76712
Jonathan M
Job Details: 03/01/2021
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site for to install previously diagnosed parts. Inspected unit and work area. ; ordrng 1 W11248075 (antenna)
Near Leander, TX 78641
Tommy
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite for refrigerator ice maker container jammed. Upon arrival found unit ice makers not aligned with water as well as unit container frozen in. Realigned ice makers and replaced container as old one had damage. Job Completed.
Near Austin, TX 78726
Wesley
Job Details: 03/01/2021
COOKTOP KITCHENAID n/a Arrived onsite and found unit need cleaning and adjustment for proper burner operation. All checks good.
Near Dale, TX 78616
Richard
Job Details: 03/01/2021
FREEZER WHIRLPOOL WZF34X20DW01 "Arrived onsite for the freezer not cooling. Upon inspection found that the evaporator was frozen solid causing the issue. There was a defrost issue. The evaporator fan motor was not circulating the air properly and the defrost thermistor ohmed out bad. Defrost heater checked out good and the in-line fuse checked out good. Used steamer and removed ice build up and replaced defrost thermistor , Evaporator fan and all functions tested good frost pattern is good. Complete"
Near Round Rock, TX 78665
Scott
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW5105HW0 Arrived on site for squeaking noise when spinning . Found gearcase making noise . Ordering gear and cam kit . No water leaks detected at time of service. Please call to set return ; ordrng 1 W10721967 (CAM KIT ) and 1 W11423758 (GEARCASE )
Near Lockhart, TX 78644
Richard
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW4855HW1 Arrived onsite for the washer making a noise during the spin cycle. Ran diagnostics and found that there was something inside the tub banging around. Removed spin basket and found a quarter inside the tub causing the issue. Removed debris and washer tested properly and noise is gone. Complete
Near Austin, TX 78744
Leonardo
Job Details: 03/01/2021
MICROWAVE WHIRLPOOL WMH53520CS1 Arrived on site to test unit for unit not working. Test unit and found bad switch and broken interlock. Test unit and test good job complete.
Near Round Rock, TX 78665
Scott
Job Details: 03/01/2021
MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site for missing parts on over range microwave . Found gill cover missing . Checked with claims department, part is not covered . No other issues with MW.; ordrng 1 W10845643 (GRILL COVER )"
Near Austin, TX 78738
Robert
Job Details: 03/01/2021
WASHER WHIRLPOOL WFW72HEDW0 Arrived on job for complaints of not spinning properly. Ran diagnostics and found code for sensor error. Replaced sensor and test.
Near Round Rock, TX 78681
Kayman
Job Details: 03/01/2021
WASHER KENMORE 796.4154921 Arrived onsite to install previously diagnosed parts. I removed the damaged bellow hosed and replaced with new. I tested the unit and no leaks were detected during time of service. Job complete.
Near Jarrell, TX 76537
Cliff
Job Details: 03/01/2021
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site to replace control for microwave. Replaced control and tested unit. Found all is functioning properly at this time.
Near Kyle, TX 78640
Richard
Job Details: 03/01/2021
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived onsite for the microwave not heating. During testing found that the cap and mag tested bad. Replaced capacitor and diode and magnetron. Microwave tested good and is heating good. Complete .
Near Austin, TX 78758
Matthew
Job Details: 03/01/2021
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived onsite for microwave hood light not functioning. Customer already tried replacing bulb. Upon inspection found control not sending voltage. Should read 120vac at full and 66 vac at half. Recorded 0vac. Will need control replaced. Control was RWO. Office to reschedule.; O-emld tckt
Near Austin, TX 78728
Wesley
Job Details: 03/01/2021
MICROWAVE WHIRLPOOL WOC54EC0HS04 "Arrived onsite and found magnetron ordered was damaged in box. Ordering new magnetron and returning with other parts to repair. Attempted to clear f6e1 error and reset oven, but still failing every attempted cycle. ;
Near Briarcliff, TX 78669
Brandon
Job Details: 03/01/2021
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of unit not responding on UI panel, I reset breaker and tested, unit tested good.
Near Pflugerville, TX 78660
Kayman
Job Details: 03/01/2021
OVEN WHIRLPOOL WGG745S0FS02 Arrived Onsite for oven that wont heat. Upon inspection I found the upper oven igniting as designed but the lower ovens ignitor would not glow to ignite the gas. I tested amp draw at the ignitor and it was not present. I accessed the rear of the unit and found 120Vac coming to the ignitor when trying to preheat. The unitwill need the lower bake ignitor for repair. I removed the old ignitor I am ordering screw x 2 (WP90767) and returning with both ignitors. Office to R/S due to part availability. ; ordrng 2 WP90767 (Screw)s
Near Austin, TX 78749
Robert
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW8500DC0 Arrived on job for complaints of shutting off middle of cycle. Ran diagnostics and found code for stuck button.
Near Lakeway, TX 78734
Robert
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on job for complaints of no ice. Found the harness from door damaged.
Near Del Valle, TX 78617
Jacob
Job Details: 03/01/2021
WASHER MAYTAG MVW6230HW0 Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. No leaks at this time. Job complete
Near Leander, TX 78641
Lou
Job Details: 03/01/2021
FREEZER WHIRLPOOL WRS571CIHZ01 "Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit warm in both compartments. I found that the extension tubing between the condenser and steel tubing was not sealed and leaked. Resealed the weld and vacuumed the system. Unit held vacuum. Installed 5.0 ounces of R134a refrigerant and tested. Unit is holding pressure and evaporator has a good frost pattern and unit is beginning to cool. Advised customer to give unit approximately 24-48 for it to completely cool and make ice. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Tommy
Job Details: 03/01/2021
REFRIGERATOR MAYTAG MFX2570AEM4 "Arrived onsite for ice maker not making ice, upon arrival found unit ice box fan intermittently running ordering new fan motor . ; ordrng 1 WPW10123444K (Fan blower jIC) and 1 WPW10308033 (Motor fan)"
Near Austin, TX 78737
Robert
Job Details: 03/01/2021
WASHER MAYTAG MVW7232HW0 Arrived on job for complaints of not spinning. Ran diagnostics and found code for latch. Replaced latch and also got code for out of balance. Ran calibration too. No leaks detected at time of service.
Near Hutto, TX 78634
Kayman
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite for refrigerator with water leaking from the top. Upon inspection I found the water tube in the top of the unit had split and shot water to the ceiling. I will need to return with the tube to complete the repair. Ordering tube(W11415785) office to R/S due to part availability. ; ordrng 1 W11415785 (Tube)
Near Pflugerville, TX 78660
Scott
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site for poor washing motor . Ran diagnostics got error codes 4-3 , 7-1 . Wash motor is working and heater cam on . Checked connections, tested control. All checked good . Couldn’t find fault with unit .
Near Andice, TX 78628
Jonathan S
Job Details: 03/01/2021
OVEN WHIRLPOOL WOD77EC7HS02 "Arrived on site for oven for making noise. Customer had video of noise with door open and closed. He stated noise pickup when bottom door was opening. That would be indicating lower blower since convection fan stops running with door opened and blower goes to high with door open Found unit in new construction neighborhood with houses still be built on same street that most likely would create error code F6-E4 miscommunication. Preheated unit and monitored operation. Found lower blower creating a rumble sound when heated. Performed diagnostics mode and checked fault codes, found several F8-E0 lower blower not up to speed. Removed lower blower and installed new. Assembled unit and tested operation in test mode. All tested good."
Near Leander, TX 78641
Tommy
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived onsite for unit freezer not cooling upon arrival found unit running at 10 degrees in Fc, but control none responsive, found unit heater had continuity, and thermistor for evap was good, it unit control was not communicating correctly, ordering control and returning with wiring harness jic. ; ordrng 1 WPW10384183 (Thermistor)"
Near Round Rock, TX 78681
Tommy
Job Details: 03/01/2021
WASHER MAYTAG MVWB835DW5 Arrived onsite for previously diagnosed parts. Upon arrival replaced lid and tested. Unit is now operating as designed. No signs of leaks. Jon completed.
Near Bee Cave, TX 78738
Robert
Job Details: 03/01/2021
VENTHOOD WHIRLPOOL KXW9748YSS0 Arrived on job for complaints about noise and control. Found the fan has broken blade and control cover damage. Replaced cover for control but fan motor is the double motor. ; ordrng 1 WPW10294026 (blower-fan)
Near Austin, TX 78727
Wesley
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived onsite and found deli temp control stuck. Removed obstruction and repaired deli controller. , advised customer on why they are experiencing freezing on top shelf. They are redirecting airflow with place mats. Advised removing all placemats and not storing any produce on the top shelf. No parts needed."