Service History 336 - Appliance Express

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Austin, TX 78745

Luis

Job Details: 03/03/2023

"Arrived on site. Unit powered on compressor not running diagnosed a defective compressor checked for leaks found uv dye on evaporator found hard bend almost crimped closed suction line called tech support sent pictures will continue with repairs. Ordering compressor,evaporator and drier. SR#7735863981; ordrng 1 W10507884 (Compressor) and 1 W11256565 (Evaporator) and 1 W11506635 (Access valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMHV00

Near Austin, TX 78704

Luis

Job Details: 03/03/2023

Arrived on site for odor issues. Removed compressor cover found brown residue in drain pan causing foul odor while condenser fan runs. Ordering a new drain pan; ordrng 1 WPW10655367 (Drain pan)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Kyle, TX 78640

Andrey

Job Details: 03/03/2023

"Arrived on site to test unit for not latching, tested unit found strike broke causing unit not to latch, ordering strike office to reschedule ; ordrng 1 W11457841 (Strike)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Georgetown, TX 78633

David Z

Job Details: 03/03/2023

"Arrived on site to diagnose refrigerator that is making noise when RC door is opened and closed. Customer says noise sounds like something is struggling. Tested unit and found the damper motor is surging and making noise, not opening or closing smoothly at all. Ordering damper to resolve. Return visit set for 3/8, early am needed. ; ordrng 1 W11164593 (Damper)"

We serviced a

WHIRLPOOL WASHER

Model CET9000GQ2

Near Uhland, TX 78640

Andrey

Job Details: 03/03/2023

"Arrived on site to install previously diagnosed micro computer, replaced part and tested F27 error code still present, inspected air trap and pressure sensor, all in good working order, attempted to clear error code but system would not, called tech line to diagnose further per tech line since the code is not clearing the system is still acting as like there is a problem, recommend replacing the UI display board, ordering part and additional parts to ensure completion office to reschedule ; ordrng 1 W11475812 (UI display board) and 1 WPW10448876 (Pressure sensor) and 1 W11252474 (Pressure hose) and 1 WPW10730972 (Drain pump)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near New Braunfels, TX 78132

Leonardo

Job Details: 03/03/2023

Arrived on site to test unit for gas smell on the right rear burner. Test unit and couldnt get a reading. Will need to replace manifold and tubing for right rear burner. Office to reschedule ; ordrng 1 W11167099 (Right rear tubing)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Round Rock, TX 78681

Paul

Job Details: 03/03/2023

Arrived onsite for a refrigerator that ice goes everywhere when dispensing it. I found the ice chute not staying clipped on. Ordering WPW10435760 GUIDE-ICE. RS for Thu 3/9.; ordrng 1 WPW10435760 (GUIDE-ICE)

We serviced a

WHIRLPOOL FREEZER

Model WRX735SDHZ03

Near Georgetown, TX 78628

Maurice R

Job Details: 03/03/2023

Arrived onsite to install previously diagnosed parts. I installed the left RC and switched all the components out. Removed the water valve and replaced the tube to the icemaker due to a tear in the fill tube for the icemaker. Tested unit and operating as designed. Went to install the right RC gasket and I had the wrong gasket. No water leaks detected during service ; ordrng 1 W10830274 (RC gasket)

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Killeen, TX 76549

Jonathan M

Job Details: 03/03/2023

Arrived on site for refrigerator that is not cooling. Inspected unit in orange area. Did confirm customers complaint and found all fans running. Found no frost pattern on the evaporator. Check behind the unit and found the compressor running. Took an amp draw off the compressor and found that compressor pulling .6 A up to .656 A. Found the compressor hot to touch and 80? inside of the freezer and refrigerator compartments. Ordering all sealed system components and the office will need to contact the customer about a return date due to limited parts availability. Please schedule service for at least two hours on the return trip.; ordrng 1 W11580057 (Compressor) and 1 W11546692 (Evaporator) and 1 W11504449 (Cap tube to evaporator coupler) and 1 W11506619 (Suction line to evap coupler) and 1 NITROGEN (NITROGEN) and 1 R600KIT (R600 KIT) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV drier)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Round Rock, TX 78664

Cliff

Job Details: 03/03/2023

Freezer frozen shut and service cannot be performed today. Office to reschedule for soonest availible appointment. ; O-emld tckt

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Leander, TX 78641

Kimo

Job Details: 03/03/2023

Arrived onsite to install previously diagnosed parts upon arrival I installed the new controls and console. And tested unit and found nothing change. I am ordering the heating elements for the lower oven and return with the thermistor one 07/03/23; ordrng 1 W11545804 (ELMNT-BAKE) and 1 WPW10260252 (ELMNT-BROL)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near West, TX 76691

Jonathan M

Job Details: 03/02/2023

"Arrived on site for a dryer that wont start. Inspected unit and work area. Tested the unit in the unit turned on and operated as designed. The customer advised that the unit sometimes wont turn on and sometimes will turn on but will turn itself off. She advised that when the unit turns itself off she can open and close the door and the unit will start again. She also advised that the unit timer seems to advance pass the opposition and will continue to dry her clothes unless if she keeps the door open. Check voltage to the unit and found proper voltage. I did replace the timer due to the timer continuing to advance regardless of if it was in the office session. Did explain to the customer that the issue she may be experiencing may be due to her voltage and that when he unit is running, it is vibrating and may cause her plug to wiggle in the outlet and lose voltage from time to time. The unit was heating and tumbling and doing everything the dryer was supposed to do. Did advise the customer if any other issues persist that she will need to check her electrical supply. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Lakeway, TX 78738

Luis

Job Details: 03/02/2023

"Arrived on site for loud noise. Found vibration noise from condenser coils,raised unit from front legs noise no longer present

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near New Braunfels, TX 78132

Andrew

Job Details: 03/02/2023

Arrived on site to test unit for water dripping on front side of FC door from dispenser. Adjusted fill tube to break surface tension and prevent water from accumulating. Unit now working as designed. FC door has water stains. Advised customer to contact whirlpool with issue.

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3 04

Near Jarrell, TX 76537

David Z

Job Details: 03/02/2023

"Arrived on site to diagnose dryer that is not drying clothes. Ran unit and tested and found unit tumbles, but no heat present. Checked voltage and found all voltages and relay good. Issue isolated to failed heating element. Provided estimate for new heating element.

We serviced a

JENN-AIR DISHWASHER

Model JDB9200CWS1

Near Austin, TX 78704

Matthew

Job Details: 03/02/2023

Arrived onsite for dishwasher leaking. Upon arrival inspected unit. Found that unit had steady drip for some time soaking insulation and some surrounding cabinetry trim. Tested and found leaking from sump. Replaced assembly. Tested unit and unit is functioning properly. Job complete .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Georgetown, TX 78633

David Z

Job Details: 03/02/2023

"Arrived on site to diagnose refrigerator that intermittently loses cooling, and has also lost the lights at random. Talked with customer who said this does not happen daily, but they have had cooling loss so bad they lost all food twice. Other times they open the doors and the lights don't come on. Unit doesn't seem to have completely lost power, but does lose cooling. Most often this is resolved by a power cycle at the breaker. I ran the unit through DC load tests and diagnostics. After running through all tests I found no failed or out of range components, and all items passed. I advised the customer that due to the nature of the issue, being both electrical and intermittent the only repair we can attempt is to replace all electronic controls. Customer does not wish to proceed with a costly repair on the unit, and will replace if it gers worse. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Austin, TX 78704

Matthew

Job Details: 03/02/2023

Arrived onsite for refrigerator ice dispenser not functioning. Upon arrival inspected unit. Found auger motor failed and chute fracture. Replaced motor and chute and tested. Unit is not functioning properly. Job complete.

We serviced a

WHIRLPOOL COMPACTOR

Model GC900QPPB6

Near Austin, TX 78726

Vincent

Job Details: 03/02/2023

Arrived on site for compactor. Inspected unit and work area. Customer complaint was unit jamming and not stoping once it would reach the top. Tested unit and found a bad limit switch. Installed new switch and tested. Unit is now operating as designed. Job completed.

We serviced a

WHIRLPOOL WASHER

Model CHW9150GW0

Near Georgetown, TX 78626

David Z

Job Details: 03/02/2023

"Arrived on site to diagnose washer that was not running and threw an F26 error for door latch. Replaced door latch and reset / set up unit. Tested and verified all proper function.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Austin, TX 78738

Luis

Job Details: 03/02/2023

"Arrived on site for complete no cool. Pierced low side diagnosed a leak in the system,removed fresh food evaporator cover found traces of oil on tubing,found some corrosion and hard bend on cap tube,removed the fresh food evaporator installed a new fresh food evaporator during installation and adjustment of tubing for evaporator to sit flushed in housing found broken cap tube. Called tech support sent pictures to tech support per tech support; used 1 WPW10643261 (Evaporator ff) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Austin, TX 78739

Luis

Job Details: 03/02/2023

"Arrived on site for loud noise. Ran diagnostics noise from fan blade removed fan cover found ice build up on upper section of fan housing,checked fresh food door seals good,removed ice ran defrost heater passed ran fan test passed noise no longer present

We serviced a

WHIRLPOOL COOKTOP

Model GJD3044RB02

Near Austin, TX 78734

Scott

Job Details: 03/02/2023

Arrived on site for all burners only cooking on high . Unable to uninstall cooktop due to glass in multiple places and being siliconed in .

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Temple, TX 76501

Tyler

Job Details: 03/02/2023

Arrived on site for Asher not turning on/starting. Upon arrival found no errors in diagnostics. Found unit cycle through normal cycle operation when activated. Found power supply failure at j5 1&2. Found 130 through both pins but 12v from j5-2 to ground and 90 v from j5-1 to ground. Called techline and reported findings to Adrian sr#7735854340. Was instructed to have customer to repair power supply before any parts could be installed pre replaced. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Austin, TX 78704

Kimo

Job Details: 03/02/2023

"Arrived on site for a DW that is not washing dishes. Upon inspection I found that there was a motor not running code. I erased the code and ran a diagnostic test and found that the motor not running, upon further inspection I found that all connections where good

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Austin, TX 78717

Gerry C

Job Details: 03/02/2023

WMH31017HS6 Arrived to inspect breaker tripping. The unit would trip the dedicated circuits breaker within the first five seconds of attempted operation. I used an extension cord to an alternate circuit and the unit operated as designed for over two minutes with two separate tests and heated two cups of water to expected temperatures. The issue is with the dedicated circuit for the microwave and should be corrected . Image of alternate outlet test attached. Operational test good.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Mustang Ridge, TX 78610

Joe Z

Job Details: 03/02/2023

Arrived onsite for unit making noise. Upon arrival inspected unit and found slightly unlevel causing shaking. Leveled unit and operates correctly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Pflugerville, TX 78660

Cliff

Job Details: 03/02/2023

Arrived on site to diagnose a refrigerator that was not producing ice. Ice system in refrigerator was fully functional at the time of service. Advised customer that without being able to duplicate any failures an accurate diagnosis is not possible. No leaks were found at time of service and job is complete.

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Pflugerville, TX 78660

Cliff

Job Details: 03/02/2023

Arrived on site to diagnose a washer that is not cycling properly. Found lock assembly broken and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Pflugerville, TX 78660

Cliff

Job Details: 03/02/2023

Arrived on site to diagnose a washer that is not cycling properly. Found lock assembly damaged and replaced lock. Tested unit and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Pflugerville, TX 78660

Cliff

Job Details: 03/02/2023

Arrived on site to replace previously ordered parts for washer. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near San Marcos, TX 78666

Kevin

Job Details: 03/02/2023

"Arrived on site and found dryer is heating properly airflow on airflow meter is showing locked/clogged. Recommended To apartment residence that they have maintenance come and clean out the vents to the exterior. This is a fire hazard and dryer should not be used until this is done properly, job complete"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX305ESS2

Near Waco, TX 76710

Jonathan M

Job Details: 03/02/2023

Arrived on site for an ice machine that was making small cubes but its not making any ice now. Inspected unit and work area. Turn the unit on around the unit through normal icemaking cycle. Found very little water flow coming from the water dispenser. Remove the filter and found no difference in water flow. Shut off the water supply and replace the inlet valve. Tested the unit and the unit began to work and operate as designed. Call complete.

We serviced a

GE DISHWASHER

Model GDT655SGJ0WW

Near Austin, TX 78727

Kimo

Job Details: 03/02/2023

Arrived onsite for a washer that is not running. Replace the latch and found unit operating as designed. Job complete.

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near New Braunfels, TX 78132

Kevin

Job Details: 03/02/2023

"Arrived on site and found washer is in a car wash location. Attempted to speak with commercial techline and they said, Although it is a commercial grade it is still a residential washer and is not designed to be used in a commercial environment. 7735861765"

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Leander, TX 78641

Maurice R

Job Details: 03/02/2023

Arrived on site to install previously diagnosed parts. Replaced the front glass on the oven door. Reinstalled the door and gas leaks detected during service.

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Leander, TX 78641

Maurice R

Job Details: 03/02/2023

"Arrived on site for door on refrigerator not line up. On inspection the unit was out of square and not level. I squared the chaise and level the unit out. I changed out the gasket on the RC side, the gasket was flat at the bottom of the refrigerator and top was not condensed down. The new gasket help with the doors being closer to being flush. No water leaks detected during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Burnet, TX 78611

Maurice R

Job Details: 03/02/2023

"Arrived on site to install previously diagnosed parts. Installed new control board,UI,inlet valve and icemaker. I called for water for the icemaker it filled the tray. Informed customer to dis guard the first few tray ice. The unit is operating as designed and no water leaks detected during service."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, TX 78717

Paul

Job Details: 03/02/2023

Arrived onsite for a leaking washer. I tested the machine in auto diagnostics and could see water dripping from the pump. I found the pump gasket had been rolled and pinched when it was installed on the tub and water dripping from the seal. I removed the pump and removed the gasket from the pump finding it good. I put the gasket back in its normal shape and attached it to the pump then remounted the pump and tested again. The unit worked as designed and there were no more water leaks present at the time of service. Call complete.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Round Rock, TX 78664

Paul

Job Details: 03/02/2023

Arrived onsite for a washer that shows sensing when turned on and then goes straight to done. I found the capacitor blown and leaking. I replaced the capacitor and ran service diagnostics. The unit completed the cycle and works as designed. There were no water leaks present at the time of service. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS1

Near Spicewood, TX 78669

Leonardo

Job Details: 03/02/2023

Arrived on site to test unit for unit not starting. Test unit and found unit filled of calcium build up. Advised customer to clean unit with white vinegar. Job complete.

We serviced a

JENN-AIR OVEN

Model JJW3830IL01

Near Spicewood, TX 78669

Leonardo

Job Details: 03/02/2023

Arrived on site to test unit for both oven temp going up and down. Test unit and unit working as designed showed customer how to calibrate unit job complete

We serviced a

JENN-AIR MICROWAVE

Model JMW2430LM00

Near Austin, TX 78734

Leonardo

Job Details: 03/02/2023

Arrived on site to replace fuse and control board. Replace both parts test unit and unit test good microwave heating as designed job complete

We serviced a

MAYTAG RANGE

Model MGS8800FZ0

Near Kyle, TX 78640

Leonardo

Job Details: 03/02/2023

Arrived on site to replace left and right orifice holders and manifold. Replace all three parts test unit and unit test good. Also customer complaining of left from burner not sitting correctly. Advise customer that burner Nasir incorrectly its not affecting the use of the unit left front and right front burner flame look Exactly the same job complete

We serviced a

WHIRLPOOL DRYER

Model WED8127LW2

Near Austin, TX 78731

Vincent

Job Details: 03/02/2023

"Arrived on site for dryer, inspected unit and work area. Customer complaint was no heat on dryer. Checked the connections at at the back and found L1 disconnected from the terminal block. Plugged everything back on and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS1

Near Austin, TX 78757

Vincent

Job Details: 03/02/2023

Arrived on site to install parts ordered. Installed tub console and hardware. Tested and unit is now operational as designed. No leaks where observed during service. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, TX 78750

Vincent

Job Details: 03/02/2023

"Arrived on site for refrigerator, inspected unit and work area. Installed new thermistor previous tech ordered. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near New Braunfels, TX 78130

Andrey

Job Details: 03/02/2023

"Arrived on site to test unit for frost buildup in FC, tested unit found that the frost is no longer there, customer stated that is was there when she called, stated to customer that frost like that only form when there is warm air penetration into FC, it is possible that the door was not closed properly causing gasket not to seal, tested door and glides and found them in working order, a gap between the liner and frame could be leaking some warm air, sealed in the gap with adhesive, unit is running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Canyon Lake, TX 78130

Andrey

Job Details: 03/02/2023

"Arrived on site to test unit for not drying dishes, tested unit found leaking rinse aid from dispenser, replaced dispenser and ran diagnostics cycle, all components are activating and running properly, heater is engaging, stated to customer due to plastic tub rinse aid must be used with every wash to ensure proper operation and better results at the end of cycle, propping door open and end of cycle also helps with drying, at this time unit is running as designed , no leaks detected job complete"

We serviced a

MAYTAG WASHER

Model MVW6500MW0

Near Salado, TX 76571

David Z

Job Details: 03/02/2023

"Arrived on site to diagnose washer that had overfilled and ran 3 hours in a cycle. I checked the unit and found no error codes present. Customer says the load was set for Jeans and had 3 pairs of jeans when issue occurred. Ran unit on jeans cycle and saw normal water levels. Called into tech line, SR 7735861319. With cycles acting proper and no error codes customer advised to monitor and follow up with video of the cycle if issue repeats. No repair recommended since components testing good, customer will follow up if issues repeat. Call complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Austin, TX 78750

Vincent

Job Details: 03/02/2023

Arrived on site to install parts previously ordered. Installed new ui and console and tested. Unit is now operating as designed. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM05

Near Manor, TX 78653

Matthew

Job Details: 03/02/2023

Arrived onsite to replace faulty ice maker. Replaced ice maker and tested. Unit is now functioning properly properly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS4

Near Austin, TX 78748

Scott

Job Details: 03/02/2023

"Arrived on site for oven not heating . Checked all connections . All checked normal. Ran oven , unit ignited normally . Ran couple cycles and oven is performing normally . Temp checks are good . Can not duplicate any errors . No gas leaks detected at time of service . Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4985EW0

Near Austin, TX 78754

Matthew

Job Details: 03/02/2023

"Arrived onsite for dryer making noise. Previous tech out and found motor bracket bolt hole stripped. Motor shaking and rattling. Used truck stock nut underneath unit to secure bolt. Also used soured pad to block rubbing. Powered unit to test and still heard some noise. Removed dryer panel and vent duct and noise stopped. Found vent duct needed adjustment to sit flush. Made adjustment and tested. Unit is not making noise. If symptoms persist recommend replacing blower wheel, blower housing and duct. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT312CZJB00

Near Austin, TX 78756

Matthew

Job Details: 03/02/2023

"Arrived onsite for seal system repair. On arrival found unit plugged in and cooling. Spoke to maintenance and found that the fresh food section was having issues, the freezer section was good. Inspected and found compressor running and frost pattern on evaporator. Inspected air channel and found styrofoam blocking pathways. Removed debris. Air flowing properly and unit is cooling. Customer will monitor. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Austin, TX 78703

Matthew

Job Details: 03/02/2023

Arrived onsite to replace dispenser and inlet valve. Replaced valve and dispenser assembly. Tested unit and unit is functioning properly. Job complete

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDE01

Near Austin, TX 78704

Matthew

Job Details: 03/02/2023

Arrived onsite to replace faulty water reservoir tank. Replaced tank and tested. Customer is satisfied with results. Appears reservoir was giving off odor and taste. Flushed system with new reservoir. No leaks present at this time. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS04

Near Dripping Springs, TX 78620

Luis

Job Details: 03/02/2023

"Arrived on site for filter issues. Unable to remove filter found filter getting stuck behind filter cap housing . Adjusted drawer assembly and cover assembly,tested filter removal unit working as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near New Braunfels, TX 78132

Andrew

Job Details: 03/02/2023

"Arrived on site to test unit for rinse aid issues. Found rinse aid compartment in descender empty but not taking any liquid in. Replaced dispenser, unit working as designed. No leaks detected. Job complete."

We serviced a

UNKNOWN VENTHOOD

Model WVU37UC6FS1

Near Canyon Lake, TX 78132

Andrew

Job Details: 03/02/2023

Arrived on site to test unit for rattling. Verified with claims still within manufacturer warranty. Replaced wheel assembly. Unit now working as designed. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Salado, TX 76571

David Z

Job Details: 03/02/2023

"Arrived on site to diagnose oven that is overcooking items on the outside, but not fully cooked on inside. I calibrated the unit and found it averaging at 341.5. Adjusted calibration. Assisted in installing and updating oven software. Advised on best practices for even cooking. Unit is working as designed. Repair completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT312CZJW00

Near Burnet, TX 78611

Maurice R

Job Details: 03/02/2023

Arrived on site for refrigerator not cooling correctly. The customer said it was intermittently not cooling. First checked the temp it was 27? when I first got there. Customer said he change the temp and the unit would turn on for a few minutes then turn off. I installed a new inverter and tested unit and it dropped the temp to 1? told customer to see over the next few days if it stays at 1?. Customer will call if it does not stay at 1? to do a compressor job on the unit.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Kyle, TX 78640

Leonardo

Job Details: 03/02/2023

Arrived on site to replaced filter and heating element. Replacement parts test unit and unit test good job complete no leaks at this time.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near New Braunfels, TX 78132

Andrew

Job Details: 03/02/2023

"Arrived on site to test unit for no power. Found power was supplied and lights illuminating. Found cooling off on UI. Turned cooling on and found compressor not engaging. Replaced run cap(WPW10350564) and start device(W10873801) from truck stock. Cycled power and compressor kicked right on. Unit now cooling working as designed. Advised to place glass of water in FC and when frozen solid, use unit. No leaks detected. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED8127LW1

Near New Braunfels, TX 78132

Andrew

Job Details: 03/02/2023

Arrived on site to test unit for vibration noise. Found heat tower was a bit warped from bad ventilation causing excessive heat. Bent tower back and secured with self tappers. Noise is no longer present. Customer had ventilation cleaned but still failed ventilation test. Advised to have company return and correct venting. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, TX 78739

Scott

Job Details: 03/02/2023

Arrived on site for upper rack issues . Found found adjuster broken . Replaced with updated adjuster kit . No other issues found . Job complete

We serviced a

WHIRLPOOL ICE MACHINE

Model KUID308ESS1

Near Austin, TX 78735

Scott

Job Details: 03/02/2023

"Arrived on site for ice machine not not making ice . Ran diagnostics, unit isnt getting any water . Removed filter and unit is filling now . Ran diagnostics 2 more time and then just a normal cycle . All is checking normal. Tray is filling completely. Recommended filter replacement . No water leaks detected at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FSAXVY00

Near Lakeway, TX 78738

Scott

Job Details: 03/02/2023

Arrived on site for fridge making knocking noise . Found wire drawer basket in backwards and not allowing FZ door to shut properly . Properly installed door basket . Found frost building on evap fan . Informed customer normal defrost will remove frost over next couple days . No water leaks detected at time of service . Job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Austin, TX 78734

Scott

Job Details: 03/02/2023

Arrived on site for dishwasher leaking from back left dose . Found drain hose not properly installed on inlet meter assembly. Reinstalled hose in proper position . No outer leaks detected at time of service. Job complete

We serviced a

AMANA DRYER

Model NED4655EW1

Near Austin, TX 78727

Vincent

Job Details: 03/02/2023

"Arrived on site for dryer, inspected unit and work area. Customers complaint was dryer drum seal was sticking out. Removed front panel and reseated the drum seal. Unit is now operating as designed. Job completed."

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ00

Near San Marcos, TX 78666

Kevin

Job Details: 03/02/2023

"Arrived on site and inspected refrigerator and found freezer light has failed, and waterline to icemaker is frozen. Replaced freezer light and used steamer to thaw out water lines. Test 45 will now fill icemaker, No error codes found on test 56, test 57 passes, test 36 passes, test 15 passes. Icemaker should now be working. If issue continues will need to bring back control board, fill tube heater, and icemaker, Job complete"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRB08

Near San Marcos, TX 78666

Kevin

Job Details: 03/02/2023

"Arrived on site and inspected refrigerator and found it is not defrosting. Set refrigerator into a diagnostic cycle and turned on defrost and heating element is not getting power. Inspected connections and found brown wire to heating element is loose inside of plastic harness connector. After resetting wire element is now heating, took one picture. Recommended to homeowner that refrigerator be defrosted Manually For at least 36 hours to remove all ice. After this refrigerator should be working properly, Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Georgetown, TX 78628

Gerry C

Job Details: 03/02/2023

"KRMF706ESS01 Arrived to inspect level of unit. I found the refrigerator required additional cabinet squaring and the left door required adjusted n as well. Operational test good, no leaks observed during service."

We serviced a

WHIRLPOOL WASHER

Model MVWB835DC4

Near Killeen, TX 76549

Tyler

Job Details: 03/02/2023

"Arrived on site for washer making a loud noise. Upon arrival confirm noise complaint during the spin cycle. Upon further testing I found no errors in diagnostics but found gearcase internal components grinding excessively, replaced gearcase then reassembled and tested washer.found no leaks and unit working as designed. Call complete"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Robinson, TX 76706

Jonathan M

Job Details: 03/02/2023

Arrived on site for a dryer that is not tumbling. Inspected unit and work area. Heard the motor running but the drum would not turn. Disassembled the unit and found the reason the belt was not attached to the motor is because the backside of the motor pulley that holds on the belt broke off. Replaced the motor and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Killeen, TX 76549

Tyler

Job Details: 03/02/2023

Arrived on site for dryer needing previously diagnosed door switch. Upon arrival reconfirmed issue and installed switch and found dryer working as designed. Call complete

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Killeen, TX 76543

Tyler

Job Details: 03/02/2023

Arrived on site for range needing previously diagnosed gas valve. Upon arrival reconfirmed issue and installed valve. Reassembled and tested oven and cooktop. Found no gas leaks and oven and cooktop both heating as designed. Call complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Harker Heights, TX 76548

Tyler

Job Details: 03/02/2023

Arrived on site for microwave not turning surface bulb off. Upon arrival confirmed issue and after further test8ng I found ACU relay had fused together and keeping connection closed. Replaced ACU and found relay working as designed. Also found customer using led and I formed them to switch to factory recommended bulb to prevent further issues. call complete

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW1

Near Belton, TX 76513

Tyler

Job Details: 03/02/2023

"Arrived on site for washer needing previous diagnosed pump, latch, and control, upon arrival reconfirmed issue and installed all 3 parts under W1640F0APL1. Reassembled and tested unit. Found no leaks and unit working as designed. Call complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Austin, TX 78745

Joe Z

Job Details: 03/02/2023

Arrived on site for unit not draining. Upon arrival inspected unit and found water sitting at base of unit. Found disposal knock out plug was still installed. Removed knock out plug and test unit unit now drains correctly. Ran diagnostics automatic cycle and unit is operating as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Austin, TX 78745

Joe Z

Job Details: 03/02/2023

Arrived on site for not drying. Upon arrival customer states that unit heats just has to use multiple cycles to dry. Test unit and indeed heats. Used vent test kit and test failed. Disconnect vent hose from unit and test. Test now passed. Recommend that customer have vent cleaned to resolve drying issues. Unit is operating as designed. Job complete

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Austin, TX 78745

Joe Z

Job Details: 03/02/2023

Arrived onsite for not heating. Upon arrival test unit and is not igniting. Found gas shut off valve is on off position. Turned valve on and test unit. Unit is operating as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Mustang Ridge, TX 78610

Joe Z

Job Details: 03/02/2023

Arrived on site for not operating. skips from sense to done without starting a cycle. Upon arrival ran diagnostics and got Error code F7-E1 tachometer missing. Ran test cycle and motor only hums and does not turn basket. Inspected motor and actuator and are good. Found capacitor is out of capacitance. Need to replace capacitor. Replaced capacitor W11395618. Test unit and unit is operating as designed. No leaks present at this. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Austin, TX 78747

Joe Z

Job Details: 03/02/2023

Arrived on site for door not aligned. Upon arrival inspected unit and found unit is not leveled on the left side. Leveled unit and test unit. Door now closes and latches correctly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Austin, TX 78747

Joe Z

Job Details: 03/02/2023

Arrived on site for not cooling. Upon arrival customer stated that the rear panel of Fc was frozen. He then unplugged the unit and defrost unit prior to our appointment. Ran diagnostics to test defrost. Heater will not energize. Inspected control per service pointer and control is good. Found harness to heater is not secure. Secured connections and re test defrost. Unit now goes into defrost. Unit is operating as designed. Job complete.

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS00

Near Austin, TX 78744

Joe Z

Job Details: 03/02/2023

Arrived onsite for front left burner not igniting. Upon arrival test unit and no gas is releasing from front left burner. All other burners light correctly. Found orifice was blocked by debris. Cleared debris and test unit. Unit now operating as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Leander, TX 78641

Gerry C

Job Details: 03/02/2023

"WRF767SDHZ03 Arrived to instal previously diagnosed and ordered parts. I evacuated the system and then removed and replaced the compressor, service port and dye drier. I vacuumed to 480 microns and then monitored for an additional 15 minutes. Seeing no change in vacuum, I charged with the MFG prescribed refrigerant charge and tested. The unit cooled as designed and I squared the chassis and doors. The ice maker housing required position adjustment. Operational test good, no leaks observed during service."

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM03

Near Canyon Lake, TX 78132

Andrew

Job Details: 03/02/2023

Arrived on site to test unit for ice maker feeler arm broken. Found arm was popped out of place. Installed arm into proper location. Unit working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near New Braunfels, TX 78130

Andrey

Job Details: 03/02/2023

"Arrived on site to test unit for not cooling, tested unit found RC evaporator completely frozen over and evaporator fan ceased up, defrost evaporator and found control damper rusted and will not cycle, thermistor cracked, will need to replace control board, control UI, thermistor harness, evaporator motor and control damper, got authorization to proceed with repair, replaced parts, powered unit back on, evaporator developed a good frost pattern, unit is now running as designed, no leaks detected job done"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near New Braunfels, TX 78132

Andrey

Job Details: 03/02/2023

"Arrived on site to test unit for screeching noise, tested unit found water valves making screeching noise replaced valves and tested, unit is now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Austin, TX 78754

Kimo

Job Details: 03/02/2023

Arrived onsite for a refrigerator that is freezing in the fc. Upon inspection I found that the freezer was full of frost. And the door would not close properly. Upon further inspection I found that the was no ice buildup on the evap but it had a good frost pattern. I removed all frost/ice from the unit and I checked the action on the sliders and found that it operated smoothly and would snap the door closed like it should. I the put the fc dins and the door back on and tested the unit several time and found unit closing and sealing up properly at this time. Job complete

We serviced a

KITCHENAID RANGE

Model KFGC506JSS00

Near Austin, TX 78717

Gerry C

Job Details: 03/02/2023

"KFGC506JSS00 Arrived to instal previously diagnosed and ordered part. I removed and replaced the left gas manifold and tested with leak test fluid, finding no leaks. During reinstallation of the unit, I detected a faint odor of gas and inspected. I found that the odor was noticeably stronger at the wall, to the right of the stud supporting the gas supply line, and from within that cavity. I advised the customer of my findings and they will have the issue taken care of. No gas leaks of the unit detected during service."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Austin, TX 78704

Kimo

Job Details: 03/02/2023

Arrive onsite for a refrigerator that is not cooling. Upon inspection I found that the fc and rc evap bother frozen over. ordrng 1 W10864519 (ADAPTER) and 1 W11256332 (COVER-EVAP) and 1 W11457241 (PAN-DRIP)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26R4CW1

Near Round Rock, TX 78664

Paul

Job Details: 03/02/2023

Arrived onsite for a refrigerator not getting cold enough in the FC. I found the condenser fan motor not running correctly. The motor needs to be replaced. ordrng 1 5303918774 (CONDENSER FAN MOTOR)

We serviced a

WHIRLPOOL DRYER

Model WGD7800XW0

Near Round Rock, TX 78664

Paul

Job Details: 03/02/2023

"Arrived onsite for a dryer with a broken belt but was getting F01 and F28 errors before the belt broke. On arrival I found the dryer completely disassembled. I found the front felt seal on the drum had come loose but it was still in good condition. The customer tried to replace the belt but the belt he received was wrong. ordrng 1 WP8547157 (Belt) and 1 WP279368 (ADHESIVE)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Dripping Springs, TX 78620

Luis

Job Details: 03/02/2023

"Arrived on site for no cool. Compressor hot to the touch and not powering on,power cycled unit compressor attempted to power on then shut off diagnosed a defective compressor ordering a new compressor ordrng 1 W11370574 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier) and 1 R600 (R600)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Lakeway, TX 78738

Luis

Job Details: 03/02/2023

Arrived on site for no cool. Powered unit on ran diagnostics ran compressor test compressor making loud clanking noise while trying to power on diagnosed a defective compressor. Ordering a new compressor ; ordrng 1 W11506635 (Access valve) and 1 w10843121 (Drier) and 1 W11592010 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Andice, TX 78628

David Z

Job Details: 03/02/2023

"Arrived on site to diagnose refrigerator making buzzing noise often. Customer showed me video of noise and it sounded like ice on fan blades. Examin3d freezer compartment and found a large amount of moisture and ice trails on the back cover. Looked at the bottom left corner by the hinge and saw damage from either transport or install, and door gasket cant seal. This is causing moisture to enter freezer and create some noise. Also found noise coming from condenser vibrating on the undercover. Called tech line,SR 7735857586.

We serviced a

SAMSUNG DRYER

Model DV42H5200EF/A3 02

Near Leander, TX 78641

Gerry C

Job Details: 03/02/2023

"DV42H5200EF/A3 02 Arrived to inspect noise, the unit had a squeal that was quick, like rollers or idler speed,and not from the drum. ; ordrng 1 DC93-00634A (Idler Arm Assy) and 4 DC97-16782A (Rollers)s and 1 6602-001655 (Belt) and 1 Schedulewith371254 (SO 371254)"

We serviced a

WHIRLPOOL WINE COOLER

Model WUW55X24HS01

Near Canyon Lake, TX 78132

Andrew

Job Details: 03/02/2023

Arrived on site to test unit for consistent beeping. Found compressor running and hot. Condenser motor is not engaging. Recommend replacing condenser motor. Office to reschedule. ; ordrng 1 W10782254 (Condenser motor)