Service History 333

Near Austin, TX 78739
Kevin
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Arrived on site and inspected refrigerator and found evaporator drain is frozen/clogged. Used steamer to clear it and it is now operating properly, job complete."
Near Leander, TX 78641
Cliff
Job Details: 12/11/2020
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site to diagnose a microwave with a blower that is not functioning. Found blower receiving voltage but not operating. Replaced blower and found no change. Control and harness will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W10892389 (cntrl-elec) and 1 W11350914 (HARNESS )
Near Austin, TX 78738
Luis
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for cooling complaint. Power cycled unit,main control powering on and off and cycling power to 3 way valve. Diagnosed unit will need the high voltage main control. ; ordrng 1 WPW10675033 (HV CONTROL)"
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/11/2020
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to install previously diagnosed parts. Installed outer glass nameplate bracket mounting bracket and light bulb. Oven opens and closes as designed. No further repairs needed. Job completed.
Near San Marcos, TX 78666
Noah D
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB05 "Arrived on site to inspect fridge for not cooling, upon inspection found the fridge running but compressor was not frosting evap, compressor was running and amp draw was normal, no frost appeared after 15. Ordering sealed system repair. Office to reschedule ; ordrng 1 SEALEDSYSTEMREPAIR (SEALED ) and 1 TJ90SF8404 (ACCESS) and 1 W11103612 (EVAP ) and 1 W11135151 (COMPRESSOR ) and 1 WP4387938 (OVERLAOD)"
Near Tow, TX 78672
Jonathan
Job Details: 12/11/2020
DRYER SAMSUNG DV42H5000EW/A3-02 Arrived n site for dryer making high pitch sounds. Inspected unit and work area. Tested operation to verify failure. Disassembled unit and found broken pulley. Removed failed pulley and installed new. Assembled unit and tested operation. All tested good.
Near Leander, TX 78641
Tommy
Job Details: 12/11/2020
DRYER WHIRLPOOL WED6620HC1 Arrived onsite for previously diagnosed parts. Replaced element and put unit back together. Tested unit. Unit is operating as designed no errors and is heating. Job Completed.
Near Manor, TX 78653
Matthew
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Arrived onsite for auger motor continuing to turn. Motor would activate on its own off and on with out the dispenser pad being pressed. Checked for stuck pad but looked ok. Ran diagnostics test 9 and button test passed. Removed UI and with out it connected the motor would still activate. Appears to need main control replacement.Will also order UI and pad just in case. Office to reschedule ; ordrng 1 WPW10353848 (pad) and 1 WPW10404689 (cntrl-elec) and 1 WPW10458215 (cntrl-elec)
Near Austin, TX 78703
Brandon
Job Details: 12/11/2020
ICE MACHINE KITCHENAID KUID308ESS2 "Arrived on site for customer complaint f unit not producing ice, found filter was restricting water flow, I replaced filter, unit tested good.
Near Cedar Park, TX 78613
Cliff
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site to replace sealed system for refrigerator. Upon opening unit found full defrost failure in RC evaporator and evaporator encased in ice. This indicates defrost failure and no sealed system issue present at time of service. Main control, user interface, and RC fan harness will need to be replaced to complete repairs. ordrng 1 W11087438 (motor-evap) and 1 W11330971 (UI) and 1 WPW10675033 (cntrl-elec)"
Near Georgetown, TX 78628
David S
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for fridge leaking and oil in the fresh food section. I inspected the unit and work Area. I found the sheet of ice on the bottom of the freezer. I inspected the dispenser motor and found it leaking oil. I gained access to the drain tube and found it clogged. I cleared the drain tube, and the ice sheet.
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 12/11/2020
OVEN WHIRLPOOL WGG745S0FS00 Arrived on site to install previously diagnosed part. Removed faulty bake igniter and installed new bake igniter. Set oven to bake and oven began to heat as designed.Job completed.
Near Hutto, TX 78634
David S
Job Details: 12/11/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher not drying. I inspected the unit and work area. I found no fault codes in diagnostics. I ran a diagnostics cycle and found the unit operating as designed. The heating element is coming on. I spoke to the home builder and the use of rinse aid and to run the hot water at the sink before turning the dishwasher on. Job complete. I water leaks detected.
Near Austin, TX 78732
Luis
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL GS6NBEXRL01 "Arrived on site for water leaking. Removed drain pan found pan cracked and damaged installed a new drip pan,replaced dispenser spigot tested water dispenser no leaks."
Near Lockhart, TX 78644
Leonardo
Job Details: 12/11/2020
RANGE WHIRLPOOL WFE515S0ES0 Arrived on site to test unit for right front burner staying on high when on medium. Ordering new infinite switch office to reschedule. ; ordrng 1 WP3149400 (RIGHT FRONT SWITCH )
Near Austin, TX 78738
Robert
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WZF79R20DW03 Arrived on job for complaints of noise. Used permagum to suppress noise.
Near Austin, TX 78739
Leonardo
Job Details: 12/11/2020
OVEN GE JBP35E0D1BB Arrived on site to test unit for bake not working. Test unit and found melted wire connector to bake element. Cleaned wire and replaced connector test unit and unit test good job complete unit heating to 350
Near West Lake Hills, TX 78746
Matthew
Job Details: 12/11/2020
OVEN WHIRLPOOL KEBS279BSS00 Arrived onsite to replace previously diagnosed parts. Replaced main control and panel. Tested unit and unit is functioning properly. Job complete
Near Georgetown, TX 78628
David S
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on site for icemaker not making ice. I inspected the unit and work area. I found the fill tube was clogged with ice. I cleared the drain tube. I inspected the door gasket and found it out of shape i reshaped the gasket. I tested the icemaker and it filled and cycled.
Near Kingsland, TX 78639
Jonathan
Job Details: 12/11/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not drying. Performed diagnostics mode, found error code F7-E1 heating circuit interrupted. Monitored test cycle and measured amp draw to element and found no amps. Gained access to control and measured ohms and found opened. Gained access to element and measured resistance and found failed element. Removed element and installed new. Measured resistance at control and element reading ohms. Performed diagnostics mode and monitored for possible water leaks. Measured amp draw to element and found 7.5 amps. Checked element for heat at end of test cycle. All tested good, no water leaks detected. Spoke with on recommend soap usage with hard water."
Near Austin, TX 78759
Scott
Job Details: 12/11/2020
DISHWASHER KITCHENAID KDTE404DSS0 "Arrived on site replaced vent assembly. Ran diagnostics all checked Normal. No water leaks detected at time of service. Job complete .
Near Leander, TX 78641
Lou
Job Details: 12/11/2020
UPRIGHT / CHEST WHIRLPOOL WZF34X18DW00 "Arrived on site to install previously diagnosed and ordered parts. Due to the defrost thermistor being bad and the control not operating properly, I removed and replaced both and tested. Unit is cooling and had a good frost pattern on the evaporator. Due to the cabinet thermistor cover breaking, I replaced it as well. No water leaks observed during service, job completed."
Near Leander, TX 78641
Tommy
Job Details: 12/11/2020
REFRIGERATOR KITCHENAID KBFA25ERSS00 Arrived onsite for ice maker dropping huge bock of ice. Upon arrival found unit would call for too much water during harvest and motor would barely spin through. Replaced ice maker and tested harvest again. Unit is operating as designed. Job Completed.
Near Austin, TX 78745
Leonardo
Job Details: 12/11/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not starting. Test unit and found latch stuck in door close position not allowing stricter to make contact. Replaced latch test unit and unit test good job complete.
Near , TX 78611
Wesley
Job Details: 12/11/2020
WASHER WHIRLPOOL MVW7230HW0 Arrived onsite and replaced the gear case and the leveling foot. Unit is now operating as designed. Advised customer on repair.
Near Wimberley, TX 78676
Luis
Job Details: 12/11/2020
REFRIGERATOR FRIGIDAIRE LGHB2867PF3 "Arrived on site for water leaking inside fresh food. Found water leaking from icemaker evaporator housing,no ice build up on evaporator,water leaking down to damper and freezing. Ordering housing kit; ordrng 1 5303918784 (HOUSING KIT)"
Near New Braunfels, TX 78132
Jacob
Job Details: 12/11/2020
DISHWASHER JENN-AIR JDB8700AWP0 Arrived onsite to replace the water valve to unit. Replaced valve. No leaks at this time. Job complete.
Near Austin, TX 78717
Tommy
Job Details: 12/11/2020
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived onsite for previously diagnosed parts. Replaced control and light. Found that unit door was in good condition. However found interlock was not in position. Adjusted interlock but found unit light would still not come on found unit control relay was stuck open. Closed it and tested again. Unit is now operating as designed. Job Completed.
Near Austin, TX 78738
Luis
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL KBFC42FTS00 "Arrived on site for a defective main control. Installed updated main control kit,powered unit on ran diagnostics passed compressor and fans powered on unit cooling down.
Near Liberty Hill, TX 78642
Kayman
Job Details: 12/11/2020
DISHWASHER AMANA ADB1400AGS1 Arrived onsite for dishwasher not powering on. Upon inspection I confirmed voltage at the outlet. I opened the dishwasher junction box and found the wires had burnt up and melted the wire nuts together. I was able to cut back the power cord cut all of the burnt wires out and rewire the unit. I ran a diagnostics cycle and the unit is working as designed with no leaks detected during time of service. Job complete.
Near Georgetown, TX 78626
Tommy
Job Details: 12/11/2020
VENTHOOD UNKNOWN UXT5536AAS3 Arrived onsite for vent hood making loud noise. Upon arrival found unit damaged vent fan and motor was damaged. Replaced unit motor and tested. Unit tested good. Job Completed.
Near Pflugerville, TX 78660
Andy
Job Details: 12/11/2020
RANGE GE JGB282SET2SS Arrived on site for range oven to be cleaned and to remove damaged oven bottom. Cleaned oven as well as possible and replaced oven bottom. No gas leaks present at time of service.
Near Killeen, TX 76549
Al
Job Details: 12/11/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived to install previously ordered part. R&R the main control.Calibrated the unit.Job completed
Near Killeen, TX 76549
Al
Job Details: 12/11/2020
DRYER WHIRLPOOL MEDC465HW0 Arrived to inspect dryer not starting.Checked Cut off and thermal fuse for continuity and they were both operational.Replaced the timer and pts and unit still didn’t work.Ordering the drive motor and blower wheel.Office to reschedule the customer for return visit due to parts availability.Needs more work.Will return with previously ordered parts ; ordrng 1 279827 (motor DRYER) and 1 WP694089 (wheel)
Near Belton, TX 76513
Tyler
Job Details: 12/11/2020
FREEZER FRIGIDAIRE LFFH20F3QWC "Arrived on site for freezer not keeping temp. Per customer upon arrival, they stated the unit would reach between 20-30 degrees every 3-4 days if units temps were set to factory recommended settings. customer stated if temps were adjusted to colder setting then unit would seem to work with no problem. Upon further inspection of unit I found the low and high side pressures were at 0&125, temp inside unit was at 15 degrees, amp draw to compressor was between 0.8&1 amp. Items along door were all frozen well (frozen veggie, etc) the evap fan motor was running well and defrost timer and thermostat showed no signs of failure. Defrost thermostat was advancing through cooling/defrost as designed. Informed customer that at this time it is hard to tell what sort of issue might be occurring with the freezer do you two available evidence while on site showing that unit is functioning as designed. Customer did state that they had turn the temperature back down to the
Near Waco, TX 76710
Jonathan
Job Details: 12/11/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for a dishwasher that won’t start a cycle and it’s making a weird sound. Inspected unit and work area. Found the dishwasher trying to drain water out of the dishwasher and the water completely murky. Removed water and removed drain pump. Found broken glass shards inside the drain pump.Blow drain pump back in after removing obstructions . Unit is working as designed.
Near Killeen, TX 76542
Al
Job Details: 12/11/2020
RANGE WHIRLPOOL RF362LXSB0 Arrived to inspect cooktop cracked.Confirmed the complaint and attempted to replace the cooktop with the AHS supplied cooktop didn’t have the required cutouts to transfer the elements from the damaged cooktop to the replacement cooktop.AHS claims notified.; O-emld tckt
Near Burnet, TX 78611
Wesley
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived onsite for unit making abnormal noise, unable to replicate. Found unit running at 3f and 37f. All checks good. Used pad to dampen condenser. Advised customer on repair."
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 12/11/2020
REFRIGERATOR GE GSH25JSXBSS Arrived on site for FRZR MELTING ITEMS- FRIDGE IS LUKE WARM- ICE MACHINE IS DISPENSING BLACK PARTICLES. Took temps and Freezer was at 13 and Fridge read 35. Found condenser coils covered in dust and soot. Used vacuum to remove built up dust and soot to ensure fridge runs more efficiently and cools as designed. Installed main control board due to errors given in diagnostics. Fridge cooling as designed. Job completed.
Near Rogers, TX 76569
Tyler
Job Details: 12/11/2020
WASHER MAYTAG MVWB865GW0 Arrived on site for washer needing a previously diagnosed main control board. Upon arrival I installed a new main control and reset the unit for its factory settings and then ran to diagnostic test as well as to manual testing sure that the washer was cycling between each fill agitation and draining. As design and the unit is now functioning at 100% call complete
Near Killeen, TX 76549
Al
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL ED5LHAXWS00 Arrived to install previously ordered parts.Removed and replaced the ice container and shaft.Unit now works properly to customers satisfaction.Job completed
Near Belton, TX 76513
Dona
Job Details: 12/11/2020
REFRIGERATOR MAYTAG MSD2641KEB Found that the unit is on GFCI and that unit is in Garage. Once unit was plugged into a standard outlet, it started running.
Near Waco, TX 76708
Jonathan
Job Details: 12/11/2020
DRYER WHIRLPOOL WED5100HW0 "Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced user interface . I could not find any technical data to change the language since it prompted me to press the more options button for other languages. Unit does not have a more options button on the old or new user interface. Attempted to test all other keys to try to change languages and was unsuccessful. I called Techline and spoke to Steve SR# 7729489435. He advised that this unit is showing that the unit had a more options button and if there wasn’t, then to submit an inquiry to the engineering team because there was no o5er way to do so. The customer advised that they were OK with the English setting and not to worry about proceeding with any research. Tested the unit and unit is now working as designed. Call complete."
Near Temple, TX 76502
Tyler
Job Details: 12/11/2020
DISHWASHER FRIGIDAIRE FFBD2404NS0A Arrived on site for dishwasher not cleaning properly and taking too long to clean the dishes. Upon arrival I found that the motor and pump assembly that circulates the water is rusting out and starting to leak and is causing the internal motor to rust and bearings to stick and not allow for proper water circulation to clean the dishes. The drain pump is also starting to have the same affects as the circulation pump with rusting and not pumping out the water as well as it should. The door gasket to the dishwasher is also ruined at this point due to just age and hard water sediment deposits. Office will need to get AHS authorization before continuing with any repairs. Office to reschedule once ahs autho is received. ; ordrng 1 154827601 (gasket) and 1 154844301 (motor & pump assy) and 1 A00126401 (pump assembly)
Near Killeen, TX 76543
Al
Job Details: 12/11/2020
DRYER WHIRLPOOL WED5500XW0 Arrived to inspect dryer not starting.Found the belt switch and motor were both defective.Ordering the blower wheel due to the current blower wheel is stuck on the unit.Returning with previously ordered parts and ordering blower wheel and belt switch.Office to reschedule the customer for return service due to parts availability.Needs more work ; ordrng 1 697772 (blower wheel) and 1 W10246525 (belt switch)
Near Killeen, TX 76542
Al
Job Details: 12/11/2020
RANGE AMANA AER5830VAX1 Arrived to inspect range issues.Tested and all burners are working properly.Set on HIGH and on low.No parts neededUnit works as designed
Near Waco, TX 76710
Jonathan
Job Details: 12/11/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for a dishwasher that’s not draining. Inspected unit and work area. Customer advised that when they try to drain out their water, the unit doesn’t even make a sound like it’s not trying to drain. Removed teleplay and found drain pump completely corroded. Tested voltage going to the drain pump and found proper voltage. Replaced drain pump and tested unit. Unit is now working as designed. Call complete."
Near Killeen, TX 76542
Al
Job Details: 12/11/2020
DRYER WHIRLPOOL WED6200SW1 Arrived to inspect dryer door closing issues.Confirmed and found the catch was defective.Removed and replaced it and door closes to customer’s satisfaction.
Near Killeen, TX 76542
Al
Job Details: 12/11/2020
COOKTOP FRIGIDAIRE FGEC3045KS1 Arrived to inspect cooktop range heating issues.Cycled power to the unit and all burners were fully functional.Job completed
Near Cedar Park, TX 78613
Kayman
Job Details: 12/11/2020
OVEN WHIRLPOOL KEBS209BSS00 Arrived onsite for wall oven with no power and lower oven locked. Upon inspection I found the unit dead. I found the upper oven door gasket very stiff and not making a good seal. I am ordering a Thermal fuse(WPW10545291) blower (WPW10260254) gasket (WPW10282960) and returning with both thermostats just in case. For the thermal fuse and thermostats. (May not need both). ; ordrng 2 WP4449751 (thrmst-fix)s and 1 WPW10260254 (blower) and 1 WPW10282960 (gasket-ovn) and 1 WPW10545291 (fuse-thrml)
Near Jarrell, TX 76537
James
Job Details: 12/11/2020
RANGE WHIRLPOOL WFE975H0HZ1 Arrived on site and installed new control panel. Tested operation and found unit working properly. Job complete
Near Copperas Cove, TX 76522
Al
Job Details: 12/11/2020
DRYER WHIRLPOOL MED7230HW0 Arrived to inspect dryer lint screen issues.Confirmed the complaint and found the bracket inside the duct wasn’t installed properly causing the lint screen issues.Disassembled and corrected the bracket issues.Reassembled and lint screen fit properly.Job completed
Near Georgetown, TX 78628
Cliff
Job Details: 12/11/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is not consistently draining. Tested unit and found loose connection on drain pump preventing proper operation. Rewired drain pump properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Canyon Lake, TX 78132
Jacob
Job Details: 12/11/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for unit making a screeching noise and walking as its in spin mode. Tested unit. Unit would shake quite a bit with clothes before it would get up too speed. Refer to service pointer W11445524. Ordered part. Office to reschedule.; ordrng 4 W11094464 (DAMPER ASSEMBLY )s
Near Canyon Lake, TX 78133
Jacob
Job Details: 12/11/2020
WASHER WHIRLPOOL WFW92HEFC0 Arrived onsite for unit giving F1E1 error code once again. Went into diagnostics. Called Techline. Said to erase error code and do the diagnostic cycle test. So far unit is working with no error codes immediately. Suggested to plug the unit in another outlet and see if the same issue occurs. Got sr#7729167577. Let customer know of the recommendations as per Techline. No issues at this time. Job complete
Near Canyon Lake, TX 78133
Jacob
Job Details: 12/11/2020
MICROWAVE KITCHENAID KMBS104ESS03 Arrived onsite for customer not sure if door to unit needs to be flush or opening at a full 90 degree angle. Called Techline to report findings. Said that door will not open a full 90 degree angle when brand new and the door has a slight angle at the top when it is shut also on purpose. Got sr#7729485121. No issues at this time. Job complete
Near Salado, TX 76571
James
Job Details: 12/11/2020
REFRIGERATOR FRIGIDAIRE LGHB2867PF2 Arrived on site and inspected unit for hole. Found ball of ice and large rust stain on rear wall of refrigerator. Unit has void in insulation and air is leaking out of ice maker housing causing ice ball which is melting and forming rust.
Near Canyon Lake, TX 78133
Jacob
Job Details: 12/11/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Arrived onsite to replace ice maker. Replaced ice maker. No issues at this. Job complete
Near Seguin, TX 78155
Noah D
Job Details: 12/11/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher for intermittent issue with starting, upon inspection found the dishwasher working correctly, replaced control board to fix intermittent cycle issue. Complete"
Near Georgetown, TX 78633
James
Job Details: 12/11/2020
WASHER WHIRLPOOL LSR7333PQ0 Arrived on site and tested operation. Found water leaking from drain pump. Found impeller had cut through outer casing of pump. Installed new pump and tested operation. Unit tests good and no leaks found after repair. Job complete
Near Austin, TX 78750
David S
Job Details: 12/10/2020
DRYER WHIRLPOOL WED4850BW0 Arrived on site for dryer not heating again. I inspected the unit and work area. I found the thermal cut off blown again. I replaced it with new. I tested the dryer and it is now working as designed.
Near Canyon Lake, TX 78130
Richard
Job Details: 12/10/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM04 Arrived onsite for the refrigerator ice maker not making ice. During testing found that the ice maker is working fine but no water is going into the ice maker. Tested water dispenser and no water is being dispensed. Pulled refrigerator from the wall and found that the water line was kinked. Un kinked water line and all functions tested good and ice maker filled with water. Complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/10/2020
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for customer complaint of unit not drying, found no rinse aid being used, heating element tested good in diagnostics, no error codes. Instructed customer to use rinse aid and sani rinse."
Near Austin, TX 78734
David
Job Details: 12/10/2020
ICE MACHINE WHIRLPOOL KUIX535HPS00 Arrived on site to diagnose icemaker that was not producing ice. On arrival customer informed me that the unit had started filling and then lost all power. I found Tthe external drain pump failed. Tested directly connecting the unit without the drain pump and worked fine. Replaced external drain pump and retested. All is now working as designed. I tightened several hoses and the inlet line due to seeping. No water leaks found at this time. Call complete.
Near Round Rock, TX 78681
Jimmy J.
Job Details: 12/10/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to install previously diagnosed part. Removed old fill tube heater and installed new fill tube heater. This new fill tube heater will allow voltage to the supply board allowing the ice maker to begin working as designed. No leaks detected. Job completed.
Near Austin, TX 78734
Robert
Job Details: 12/10/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on job for complaints of no ice. Found icemaker not responding.After replacement test operation. No leaks detected at time of service
Near Rogers, TX 76569
Tyler
Job Details: 12/10/2020
WASHER MAYTAG MVWB765FW3
Near Georgetown, TX 78633
Jonathan
Job Details: 12/10/2020
REFRIGERATOR FRIGIDAIRE FRS26LF7DS7 "Arrived on site for refrigerator ice maker leaking water. Inspected unit and work area. Found signs of water leaking near front of ice maker. Performed diagnostics and advanced ice maker cycle. Found ice maker overfilling. Adjusted fill level. REM water from ice maker and cycled. All tested good, no water leaks detected.
Near Temple, TX 76502
Tyler
Job Details: 12/10/2020
DISHWASHER WHIRLPOOL FFID2426TS2A
Near New Braunfels, TX 78130
Richard
Job Details: 12/10/2020
WASHER AMANA NFW5800HW0
Near Whitney, TX 76692
Jonathan
Job Details: 12/10/2020
REFRIGERATOR GE GFE28HSHCSS Arrived on site for a refrigerator that is freezing everything in the deli drawer but is not cooling the rest of the refrigerator section. Inspected unit and work area. Confirmed customers complain about their evaporator fan not running. Remove the evaporator cover and found no issues with a defrost. Found the thermistor held on by a metal clamps or remove the clamp and added foil tape to it. Replaced fresh food evaporator fan and tested unit. Found airflow coming out of the top of the air tower and unit cooling. Unit is working as designed. Call complete.
Near Kyle, TX 78640
Jacob
Job Details: 12/10/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB02 Arrived onsite for unit leaking water and lights in refrigerator not lighting. Customer said that since they have turned off the water valve from the wall the unit hasn’t leaked any since ordered new filter housing and light inside of the refrigerator not working. Ordering parts. Need authorization before returning. Office to reschedule.; ordrng 1 W10862460 (housing) and 1 W11439253 (SWITCH) and 1 WPW10515058 (light)
Near Austin, TX 78731
Kevin
Job Details: 12/10/2020
RANGE KITCHENAID KFGC558JSS00 Arrived on site for left oven has no broil function. Inspected oven and found only larger oven has any broil function. This is normal for this model. No other repair is needed at this time
Near Cedar Park, TX 78613
Tommy
Job Details: 12/10/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived onsite for washer leaking. Upon arrival found unit had no error codes tested through diagnostics found unit leaking from bottom.
Near Austin, TX 78744
Leonardo
Job Details: 12/10/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to replace switch holder replaced part test unit and unit test good. Door closing all the way job complete.
Near Harker Heights, TX 76548
Tyler
Job Details: 12/10/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for refrigerator not dispensing ice or water at all. Upon arrival customer stated that they have not been able to get the ice to make ice or get the door to dispense water but upon testing the water dispenser I could never get the dispenser to not work it would dispense ice and water exactly as designed I’ve been noticed inside the icemaker that the filter was clogged with ice possibly due to the fact that with how many repairs are done already in the past and how much hot air was let into the fridge during prior defrost and then it being turned back on and re-cooling caused the line to freez up. I ran test number 44 and 45 to ensure that the fill tube heater was working accurately and that the icemaker would harvest and fill back up on its own. Unit passed both test with flying colors and inform customer that it will take 24 to 96 hours to refill the bucket full of ice if the problem does come back with the fill line being clogged
Near Austin, TX 78732
David
Job Details: 12/10/2020
MICROWAVE WHIRLPOOL WMH53521HZ4 "Arrived on site to diagnose microwave not heating. Ran unit and could hear magnetron sounding weak. No heat found. Checked fuses and interlocks and both are good. Ordering new mag and high voltage system components. ; ordrng 1 W10754514 (magnetron) and 1 W10818686 (magnetron) and 1 W11256462 (diode) and 1 W11371266 (TRANS)"
Near Austin, TX 78754
Scott
Job Details: 12/10/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for fresh food not cooling , freezer is cold . Found evap covered in ice and fan motor stuck in ice . Steamed out evap . Tested fan ,defrost heater , thermostat all checked normal . Drain is draining properly found freezer door not closing properly ,allowing air into freezer compartment. Fixed door issue , now closing properly . Unit is now checking out normal . No water leaks detected at time of service. Job complete."
Near Austin, TX 78733
Kevin
Job Details: 12/10/2020
RANGE KITCHENAID KSIB900ESS2 Arrived on site and sound left rear burner has a piece of the cooktop surface missing. A new one will be needed to correct the issue took pictures.; ordrng 1 W10808299 (Cooktop surface)
Near Austin, TX 78738
Robert
Job Details: 12/10/2020
VENTHOOD KITCHENAID UXL6036YSS0 Arrived on job to replace control housing. After replacement customer inspected.
Near Harker Heights, TX 76548
Tyler
Job Details: 12/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00
Near Georgetown, TX 78633
Jonathan
Job Details: 12/10/2020
RANGE WHIRLPOOL WFG515S0EB0 Arrived on site to install previous diagnosed parts. Replaced burner caps and tested cooktop operation. Found back right burner going out on low. Made minor adjustment to valve. Tested oven operation. All tested good. Spoke with customer on user care guide.
Near Temple, TX 76502
Tyler
Job Details: 12/10/2020
DRYER MAYTAG MEDB835DC4 ArRived on site for dryer not functioning properly and making a loud noise and not eating correctl. Upon further inspection of the unit and I cannot find any error codes and after disassembling the dryer I ran a continuity and on resistant test on the heating element in four airflow/thermal fuses in the unit. All hardware past each test with flying colors except for the thermal fuse located on the ducting vent exiting the dryer. I have replacing the thermal fuse everytested unit and verified that everything is now functioning as designed as for the noise I found a sock that had gotten stuck inside the exhaust blower after removing it the unit is malfunctioning with no loud noise. Call complete
Near Austin, TX 78744
Leonardo
Job Details: 12/10/2020
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site to test unit for gas smell. Took unit completely off and test all tunings and connection and could not find a leak on the range. Job complete
Near Hutto, TX 78634
Andy
Job Details: 12/10/2020
REFRIGERATOR GE PFSS9PKYASS
Near Lakeway, TX 78734
David
Job Details: 12/10/2020
DRYER WHIRLPOOL MED5630HW1 "Arrived on site to diagnose dryer not drying clothes. Checked airflow with test kit, airflow food. Verified proper voltage at unit. Ran unit again and found no heat coming. Checked all wiring and thermostats and found cutoff thermostat on element not plugged in from factory. Plugged in cutoff. Retested and unit is heating as designed. Call complete."
Near Austin, TX 78702
Leonardo
Job Details: 12/10/2020
DISHWASHER WHIRLPOOL WDF550SAHS Arrived on site to replace tub feed and spray arms. Replaced parts test unit and unit still leaking. Found inner door damaged from corner allowing water to escape. Ordering née inner door office to reschedule ; ordrng 1 W11226196 (INNER DOOR )
Near Killeen, TX 76542
Al
Job Details: 12/10/2020
DRYER WHIRLPOOL WED5100HW0 Arrived to inspect dryer speaker issues.Confirmed the complaint and found the speaker was lower than usual.Cycled the unit and speaker began working properly.Job completed
Near Austin, TX 78731
Kevin
Job Details: 12/10/2020
WASHER WHIRLPOOL WFW560CHW2 Arrived on site and inspected washer and found display on control panel is not functioning. All other control panel buttons are lit. A new control panel will be needed to correct the issue.; ordrng 1 W11325580 (Control panel)
Near Austin, TX 78739
Kevin
Job Details: 12/10/2020
WASHER MAYTAG MVWB835DW2 Arrived on site and replace control board and control panel diagnosed by a previous technician. After replacement control panel is now responsive. Job complete
Near Lago Vista, TX 78645
Lou
Job Details: 12/10/2020
DISHWASHER WHIRLPOOL DU810SWPU0 "Arrived on site to inspect dishwasher knob hard to turn and unit making a loud noise. Upon further inspection, I tested the unit by turning the selection knob, which was very difficult to turn. Once I had water in the tub, I turned the knob to turn the motor on and it began to make a loud whining noise. I am ordering the timer and cam, sump/motor assembly, support, grommet and washer. No water leaks observed during service.; ordrng 1 3369037 (grommet-DISCONTINUED ) and 1 3369038 (washer) and 1 WP3371745 (support) and 1 WP8271510 (cam) and 1 WP8535372 (timer) and 1 WPW10247394 (pump&motor)"
Near Buda, TX 78610
Leonardo
Job Details: 12/10/2020
OVEN WHIRLPOOL WOS31ES0JS00 Arrived on site to test unit for not getting to temp. Test unit and found loose connection to bake element. Secured connection test unit and unit test good job complete.
Near Austin, TX 78731
Kevin
Job Details: 12/10/2020
REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived on site and inspected refrigerator and found mullian is not attached at one Mounting point. This is causing it to hang up when door is closing. Removed it completely and after reattaching door will now close properly, job complete"
Near Georgetown, TX 78633
James
Job Details: 12/10/2020
WASHER MAYTAG MVWC565FW2 "Arrived on site and tested operation. Found drain pump started as soon as unit was plugged in. Ran diagnostics and found no faults and unit operating properly. Ohmed drain pump,and inspected for obstructions. Drain pump tests good. Ran calibration and diagnostics cycles. Unit operating as designed. Job complete"
Near Austin, TX 78759
Wesley
Job Details: 12/10/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived onsite and found unit not always spinning out. Found unit suspension dislodged in back right. Corrected. Unit is now operating as designed. Informed customer on repair and on use and care. All checks good.
Near Austin, TX 78750
Wesley
Job Details: 12/10/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite and found unit control dislodged and buttons not useable. Secured control to repair. Unit is now operating as designed. Advised customer on use and care.
Near Austin, TX 78734
David
Job Details: 12/10/2020
DISHWASHER KITCHENAID KDTM404ESS1 Arrived on site to diagnose leaking dishwasher. Ran unit for about 5 mins. Saw a drip coming from the drain hose. Tapped drain hose and it came off. Resecured drain hose due to leak / loose hose. Retested and unit is working as designed. Ran unit another 10 mins and no leaks found. Call complete.
Near Georgetown, TX 78633
Jonathan
Job Details: 12/10/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher leaking water. Inspected unit and work area. Performed diagnostics mode, no error codes. Found unit leaking at sump. Inspected sump and found right holding mount broken and missing mounting tab. Will need to replace sump assembly to repair. Found no ETA is available on part. Office to schedule appointment when ETA is available. ; ordrng 1 W10917110 (SUMP)"
Near Leander, TX 78641
Tommy
Job Details: 12/10/2020
COOKTOP JENN-AIR JGD3430GS00 Arrived onsite for cooktop right front burner not igniting. Upon arrival found unit would not spark on front right. Tested harness found that front right harness was not calling or for spark. Replaced harness and tested. Unit operating as designed ignited. Job Completed.
Near Blanco, TX 78606
Brandon
Job Details: 12/10/2020
WASHER GE GCWN4950D0WS "Arrived on site for customer complaint of unit dripping water while not in use, found failed water valve, I replaced valve, unit tested good.