Service History 333 - Appliance Express

We serviced a

MAYTAG WASHER

Model MVWC465HW0

Near Austin, TX 78745

Kevin

Job Details: 05/12/2022

Arrived on site and attempted to replace gearcase and found agitator bolt is seized. Send pictures to KV/service management. Will need to bring back agitator and bolt along with previously ordered parts. Will also bring back hub and belt to ensure repair on next visit.; ordrng 1 W11223765 (Bolt) and 1 W10836692 (Agitator) and 1 W10528947 (Hub) and 6 WP8533953 (Screws)s and 1 W11239857 (Belt)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Austin, TX 78738

Kevin

Job Details: 05/12/2022

Arrived on site and inspected dishwasher and found right hand rail track welds have broken. New rail tracks will be needed to complete repair.; ordrng 1 W11259785 (Left hand track) and 1 W11259786 (Right hand track)

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QVS02

Near Georgetown, TX 78628

Lou

Job Details: 05/12/2022

"Arrived on site to inspect refrigerator no cool. Upon further inspection, the customer advised that another company had diagnosed the unit needing a sealed system repair and had installed some refrigerant through the access port of the compressor by installing a tap. I found the unit cooling. I removed the upper panel and inspected the compressor and found the tap leaking refrigerant (photos).I am ordering the compressor, evaporator, access valve, UV dye drier, inverter board, PARTS RESEARCH-DRAIN PAN KIT, PARTS RESEARCH-HEAT EXCHANGE, CNOTE-4HR JOB; ordrng 1 W10841139 (Compressor kit) and 1 W10629033 (Inverter) and 1 876765 (Tube kit) and 1 WPW10205102 (Evaporator) and 1 PARTSRESEARCH (DRIP PAN KIT) and 1 PARTSRESEARCH (HEAT EXCHANGE) and 1 CNOTE (4HR JOB)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Canyon Lake, TX 78133

Andrew

Job Details: 05/12/2022

Arrived on site to test unit for leak. Found tub was separated and dented on top left corner. Will new tub to fix issue and 2hr on return visit. Office to reschedule. ; ordrng 1 W11409866 (Tub) and 1 W11460946 (Sump)

We serviced a

WHIRLPOOL FREEZER

Model MZF34X16DW01

Near Round Rock, TX 78664

Kimo

Job Details: 05/12/2022

Arrived onsite for freezer not cooling properly. Upon inspection I found that the freezer only got to 50*. I then checked the compressor and found that the compressor was hot to the touch and the cap tube hot as well I am ordering 1x sealed system for 2hrs.office to reschedule.; ordrng 1 W10507884 (Compressor) and 1 W10574283 (Evap) and 1 Nitrogen (Nitrogen) and 1 Sealedsystem2hr (Sealed system 2hr) and 1 Accesstube (Access tube)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Round Rock, TX 78665

Kimo

Job Details: 05/12/2022

Arrived onsite for washer that is making noise while in use. Upon inspection I found the rotor teeth damaged. Office to reschedule ; ordrng 1 W10915701 (ROTOR) and 1 W10752189 (SCREW)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Round Rock, TX 78665

Kimo

Job Details: 05/12/2022

"Arrived onsite for refrigerator not sealing properly. Upon inspection I found that the unit was not leveled, after leveling unit properly. And performed the light been test and found that the unit was sealing properly. Upon further inspection I found that the Evap had some frost/ice buildup on it. I am ordering 1x heater and 1x harness.office to reschedule.; ordrng 1 W11546681 (HARNS-WIRE) and 1 W11355316 (Defrost heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV06

Near New Braunfels, TX 78130

Andrey

Job Details: 05/12/2022

"Arrived on site to test unit for no cool in RC and FC, tested unit found unit is receiving power to control, lights are on in FC but no power to UI and RC light, diagnosed unit further with SW found failed defrost heater and defrost system taking out the control, ordering control, evap motor harness with defrost thermostat, and heater, also ordering UI as precautionary, advised customer to call Home Depot and see if unit replacement is a option due to parts are not in stock and can take some time to complete repair, office to reschedule ; ordrng 1 W11556912 (Control) and 1 W11314192 (Evap motor with defrost thermostat) and 1 W11547652 (Heater) and 1 W11556911 (UI)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near New Braunfels, TX 78130

Andrey

Job Details: 05/12/2022

"Arrived on site to test unit for damage, tested unit found damaged bottom plate, unit is still functioning properly, ordering bottom plate office to reschedule ; ordrng 1 W10245196 (Bottom plate)"

We serviced a

GE REFRIGERATOR

Model CYE22USHESS

Near Elgin, TX 78621

Joe Z

Job Details: 05/12/2022

"Arrived onsite to install previously diagnosed parts. Upon arrival,removed motor and bracket assembly, before installing new one noticed there are differences and it will not work. Researched the part again and it was not the part number that I ordered. Messaged parts department and they will work on getting correct part. Office to reschedule ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Austin, TX 78703

Wesley

Job Details: 05/12/2022

Arrived onsite for frost build up in freezer and fridge air channels due to poor sealing in fridge cabinet. Used sealer to neatly close all possible air gaps between the liner and the frame and defrosted all ice with steamer. Advised customer on repair. Unit is now operating as designed. All checks good. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Buda, TX 78610

Tyler L

Job Details: 05/12/2022

"Arrived on site for complaints of water leaking. Customer stated that it only leaks every 3rd or 4th time, and only about a cup of water. Inspected outer tub for cracks or holes, found none. Monitored drain to see if water is siphoning back into tub. Found the drain pipe good. Found water trail on back panel leading up to the valve. Inspected valve while running hot and cold water through and did not see it leaking. Valve could be weeping at a slow rate. Checked all hoses and they are good. Suspension is good. Coming back with the valve, and the dispenser. Customer is going to try and take pictures and videos when its leaking. Office to reschedule.; ordrng 1 W11165546 (Valve) and 1 W11569112 (Dispenser)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS00

Near Georgetown, TX 78633

Gerry C

Job Details: 05/12/2022

"Arrived to instal previously diagnosed and ordered part. I found the unit had the ui lights out and the interior lights would not come on until the alarm reset button was pressed. The FC door would only open half way and I found a screw lodged within the lower part of the gasket and removed it, allowing the FC door to close further. I freed up the FC door slides and they began to work as designed. For testing purposes, I removed the left RC door switch to allow it to pass the units 10 minute limit and was able to recreate the same issue observed as when I arrived. The unit will not require the control and will need the FC door switch. The FC door will require adjustment upon return.

We serviced a

GE MICROWAVE

Model PT970SM2SS

Near Austin, TX 78738

Justin

Job Details: 05/12/2022

"Arrived on site to install previously diagnosed parts. I installed the MW switches, light, and oven latch. I tested the MW and found it working as designed. However, the oven continued to have the same issue. I gained access to the control and ohmd out the thermistor. I found it good. I then ohmd out the latch at the control and found both switches open while in the locked position. This indicates a faulty latch installed. I am ordering another latch to install. ; ordrng 1 WB14T10071 (Oven Latch)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDBSR/AA

Near Lakeway, TX 78734

Justin

Job Details: 05/12/2022

Arrived on site for a refrigerator with the icemaker not working. Upon further inspection I found the IM heavily frosted over. This indicates the Samsung Service Bulletin IM failure. Per the bulletin I need to order the IM service kit for repair. I am ordering the kit and the office will need to get autho and reschedule. ; ordrng 1 DA82-02698A (Icemaker Service Kit)

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Round Rock, TX 78681

Vincent

Job Details: 05/12/2022

"Arrived on site for washer, inspected unit and work area. At arrival unit was disconnected and disassembled by CX. I reassembled unit and tested but would not get past drain. Drain pump was clogged from clothing materials. Removed all clothing materials and retested. Unit will need new shocks as it tumbles all over. No water leaks observed during service. Office to reschedule 05/16/22 pm and order parts. ; ordrng 4 W11545322 (Shocks)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLW00

Near Round Rock, TX 78681

Vincent

Job Details: 05/12/2022

"Arrived on site for refrigerator not cooling, inspected unit and work area. At arrival unit was plug in to power and there was no cold in the chambers. Compressor tried to power on but its just locked up and when it would try to power on it would draw 9.47 Amp. Will need R600 sealed system repair. Spoke with PR and he will order lock ring. Office to order parts and reschedule for service ; ordrng 1 Research (Compressor) and 1 Research (Evaporator) and 1 Research (Drip pan)"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Austin, TX 78702

Scott

Job Details: 05/12/2022

"Arrived on site for washer not spring wash out . Ran diagnostics got error codes 7-6 , 8-1 , and off balance load . Found small amount of oil on cabniet, and belt guard very dark. Found cold water has a restricted flow . When unit tried to drain unit would shut down. . When unit would drain or try to agitate or spin unit would shut down . Ordering control ,motor ,belt ,valve , actuator,drain motor ,gearcase . No water leaks detected at time of service. Call to set return ; ordrng 1 W11124822 (Control) and 1 W11210459 (Valve) and 1 W11454372 (Gear) and 1 W10832724 (Motor) and 1 W11395618 (Cap) and 1 WPW10006384 (Belt) and 1 W11481722 (Actuator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSC25C6EYY02

Near Austin, TX 78759

Luis

Job Details: 05/12/2022

"Arrived on site. Per customer water dispenser stops,they have to remove filter and reinstall diagnosed unit will need a new filter housing,tested icemaker,power cycled unit no water entering icemaker,left door open while forcing water fill,diagnosed frozen water line ordering a new fill tube. ; ordrng 1 W10816468 (Fill tube)"

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Waco, TX 76711

Jonathan M

Job Details: 05/12/2022

Arrived on site for a dryer that is not starting. Inspected unit and work area. Confirmed the customers complaint and checked voltage to the unit. Found proper voltage. Open the door and found at the door switch Edwin broken. Replaced the door switch and tested the unit. The unit began to work and illuminate as designed. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WEG745H0FS0

Near Austin, TX 78744

Leonardo

Job Details: 05/12/2022

Arrived on site to replace spark module. Replaced module test unit and unit test good job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Austin, TX 78724

Matthew

Job Details: 05/12/2022

"Arrived onsite to replace previously diagnosed parts. Replaced LED control, deli harness, deli control, main control, UI, RC evaporator motor harness, FC evaporator motor harness, and lid. Tested unit and unit is functioning properly. Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near Austin, TX 78745

Leonardo

Job Details: 05/12/2022

Arrived on site to test unit for unit leaking. Test unit and found unit not leaking after running for a month job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Austin, TX 78724

Matthew

Job Details: 05/12/2022

Apartment 324 . Arrived onsite for refrigerator with bad freezer seal. Upon inspection could not find issues with seal. Customer stated water and ice was forming in cabinet. Found icemaker fill tube not properly seated causing water to spray throughout cabinet. Courted tube and tested. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, TX 78748

Leonardo

Job Details: 05/12/2022

Arrived on site to test unit for unit not washing. Test unit and found wash motor humming but not working correctly. Will need to replace sump and motor

We serviced a

WHIRLPOOL RANGE

Model WEG515S0LS0

Near Austin, TX 78701

Leonardo

Job Details: 05/12/2022

Arrived on site to test unit for gas smell when burners are on. Test unit and no leaks present st this time. Found right burner not igniting right away making gas smell due to burner cap not sitting correctly. Secured burner cap test unit and unit test good. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Austin, TX 78724

Leonardo

Job Details: 05/12/2022

Arrived on site to test unit for unit not washing. Test unit and found water line pinched not allowing water in. Secured water line test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Austin, TX 78724

Leonardo

Job Details: 05/12/2022

Arrived on site to test unit for unit not draining test unit and found drain motor not coming on. Found drain motor connection was not connected correctly not sending power to drain motor. Secured connection test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Austin, TX 78737

Luis

Job Details: 05/12/2022

"Arrived on site for cooling complaint. Checked freezer temp reading 0? fresh food reading 38? ran diagnostics thermistors passed,ran fan test passed. Checked doors seals good,cleaned condenser coils."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Austin, TX 78739

Luis

Job Details: 05/12/2022

"Arrived on site for unit not defrosting. Customer defrosted unit,replaced defrost thermistor,secured thermistor with foil tape and a zip tie,replaced ui and main control"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Austin, TX 78748

Luis

Job Details: 05/12/2022

"Arrived on site for no ice. Ran diagnostics no errors on icemaker,ran harvest passed,ran fill frozen water line diagnosed a defective fill tube heater,replaced heater assembly.

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Austin, TX 78721

Leonardo

Job Details: 05/12/2022

Arrived on site to test unit for oven not working. Test unit and found and igniter. Replaced igniter test unit and unit test good job complete.

We serviced a

JENN-AIR OVEN

Model JJW2427DS01

Near Austin, TX 78750

Justin

Job Details: 05/12/2022

Arrived on site to install previously diagnosed part. Upon arrival the customer had a WP provided part to install and we did not need ours. I informed the customer that if I install theirs then the service is not warrantied. I installed their new console and then tested the unit. I let it preheat to 350?F and it is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM02

Near Austin, TX 78737

Matthew

Job Details: 05/12/2022

Arrived onsite to replace previously diagnosed parts. Replaced refrigerator light switch. Tested unit and unit is functioning properly. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Austin, TX 78732

Justin

Job Details: 05/12/2022

Arrived on site for a dishwasher throwing the F8E4 error code for float switch open. I gained access to the float switch and found the tray full of water. I then put the unit into diagnostics mode and found stored error codes F8E4 and F8E2 for fill valve problem. I cleared the error codes. I then ran a diagnostics cycle and it ran through as designed with no leak. I could not replicate a leak nor failure at the time of service. The unit is working as designed. Call complete.

We serviced a

SAMSUNG REFRIGERATOR

Model RF22N9781SR

Near Lakeway, TX 78734

Justin

Job Details: 05/12/2022

Arrived on site to install previously diagnosed parts. I installed the new kit and siliconed the air gaps in the IB. The unit is now as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS01

Near Dripping Springs, TX 78620

Brandon

Job Details: 05/12/2022

"Arrived on site to inspect unit for no ice and no water, found water not passing through valve and filter head, I replaced both parts, made sure water reservoir was not frozen, unit tested good."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520CS7

Near Dripping Springs, TX 78620

Brandon

Job Details: 05/12/2022

"Arrived on site to replace interlocks, after replacing, unit tested good multiple times

We serviced a

WHIRLPOOL OVEN

Model WGG745S0FS02

Near Dripping Springs, TX 78620

Brandon

Job Details: 05/12/2022

"Arrived on site to inspect unit for membrane bubbling up, found failed membrane, I replaced membrane, unit tested good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Dripping Springs, TX 78620

Brandon

Job Details: 05/12/2022

"Arrived on site to inspect unit for not making ice, no deli drawer functions, and no lights. I found no power getting to deli control through the deli drawer, I found proper voltage getting to deli drawer from harness, I disconnected deli harness at drawer, and found that the door switches now passed diagnostic tests and lights came back on.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM704KPS0

Near Austin, TX 78739

Brandon

Job Details: 05/12/2022

"Arrived on site to inspect unit for dispenser not closing, found failed dispenser, I replaced dispenser, unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Austin, TX 78739

Kevin

Job Details: 05/12/2022

"Arrived on site and replaced wash motor, dishwasher is now running properly, job complete"

We serviced a

KITCHENAID ICE MACHINE

Model KUIC15PHZS0

Near Bee Cave, TX 78738

Kevin

Job Details: 05/12/2022

"Arrived on site and found ice machine is over producing, took one picture. Removed old bin thermistor and set it into a cup of ice water with the new bin thermistor at the same time and allowed 10 minutes for them to equalize. New thermistor is reading 8.3, old one is reading 7.0. Sent pictures to KB/service management.

We serviced a

WHIRLPOOL RANGE

Model JDRP548WP02

Near Austin, TX 78738

Kevin

Job Details: 05/12/2022

"Arrived on site and replaced infinite switch, electric griddle is not working and confirmed it is getting hot again, job complete"

We serviced a

KITCHENAID MICROWAVE

Model KEMS308SSS04

Near Spicewood, TX 78669

Kevin

Job Details: 05/12/2022

"Arrived on site and found door switches have already been replaced. Microwave will not stop heating when door is open. Spoke with techline, microwave appliance manager relay is stuck. Microwave appliance manager is no longer able to be ordered and it is not available to be rebuilt either.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Killeen, TX 76549

Tyler

Job Details: 05/12/2022

"Arrived on site for washer leaking under unit. Upon arrival confirmed issue. Found signs of over filling. Inspected all hoses, tub seals, and water related parts and found no leaks. I the. Ran a normal bulky cycle as well as a tub clean cycle. Found no leaking but unit cam close to over fillings. Inspection pressure hose found no crackers or breaks, then found no clogs in air trap. Replaced control due to possibly failing internal pressure system. Reset unit and found all hardware functioning as designed with no leaks, call complete"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TS1

Near Round Rock, TX 78665

Kimo

Job Details: 05/12/2022

Arrived onsite for refrigerator not cool in rc but fr is fine. Upon inspection I found that the evap fan was not running and there was ice blocking the air flow from the freezer to the rc. I clean the ice and checked the heating element and found it good tested voltage to fan found good voltage but fan didnt run.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Copperas Cove, TX 76522

Tyler

Job Details: 05/12/2022

Arrived on site for refrigerator not making ice. Upon arrival confirmed issue and found ice maker couldnt complete a full harvest rotation with a stable power supply connected. Replaced ice maker and found unit could fully harvest then fill as designed with no signs of leaks. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Harker Heights, TX 76548

Tyler

Job Details: 05/12/2022

Arrived on site for refrigerator needing previously hv control upon arrival co firmed issue. Installed required part. Reassembled and tested unit. Found unit could power up and run as designed

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Harker Heights, TX 76548

Tyler

Job Details: 05/12/2022

Arrived on site for dryer needing previously diagnosed idler simply as well as repair kit. Upon arrival install fired parts then reassembled and tested unit and fan dryer functioning as designed with no noise.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Leander, TX 78641

Lou

Job Details: 05/12/2022

"Arrived on site to inspect dishwasher element bushings per special project. Upon further inspection, I found the element bushings to be of a copper material and had corroded. Following the special project #W11540964, I removed and replace the element and tested. Unit is operating as designed with no water leaks. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Leander, TX 78641

Lou

Job Details: 05/12/2022

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis and recommendations, I removed and replaced the hv control and tested in test #4.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ02

Near Leander, TX 78641

Lou

Job Details: 05/12/2022

"Arrived on site to install previously diagnosed and ordered part. Due to the ice bin door shelf breaking, I installed a new shelf and secured it onto the door. No water leaks observed during service, job completed."

We serviced a

AMANA RANGE

Model AGR5330BAB3

Near San Marcos, TX 78666

Andrew

Job Details: 05/12/2022

"Arrived on site to test unit for over heating exterior. Ran bake cycle at 450 twice and for 30mins each(after preheat temp reached). Glass door did not exceed 173.4f. Handle and knobs were only warm to touch. Verified insulation is installed properly and door gasket sealing as designed. Spoke with safety and was advised temps were within range of tolerances. No further repairs recommended at this time, per safety. If issue persists recommend following Service Pointer-W10917778. Would need insulation kit W11025151. Whirlpool isnt recommending any further repairs, even with service pointer present. ******SR#7733595788******"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near San Marcos, TX 78666

Andrew

Job Details: 05/12/2022

"Arrived on site to test unit for lower wash arm falling off and melting. Replaced both top and bottom spray arms, tested unit, unit now working as designed. No leaks detected. Job complete."

We serviced a

KITCHENAID ICE MACHINE

Model KUID308HPS00

Near San Marcos, TX 78666

Andrew

Job Details: 05/12/2022

Arrived on site to test unit for dripping sound. Found ice is melting and dripping as designed. Found drain pipe in ground has standing water in it. Upon further inspection found slight leak on units drain pipe from hose clamp being loose. Tightened hose and unit is no longer leaking but noise still present.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near New Braunfels, TX 78133

Andrew

Job Details: 05/12/2022

Arrived on site to replace control from previous diagnosis. Found both FC evap and RC compartment thermistors were reading open at control connections. Spoke with tech line and verified findings. Unit sent for review as thermistors are non repairable. Job complete.SR#7733643331

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Round Rock, TX 78665

Kimo

Job Details: 05/12/2022

Arrived onsite for refrigerator not dispensing water. Upon inspection I found that the cx had a off brand filter installed in uni. I removed filter and tested unit using a gallon container and found that it filled up twice. I reinstalled filter and tested again and found that the unit stoped dispensing again. I recommend that the cx replace the filter. Cx elected to run without filter because he has a water softener on the house. Job complete

We serviced a

AMANA MICROWAVE

Model AMV2307PFS07

Near Hutto, TX 78634

Kimo

Job Details: 05/12/2022

Arrived onsite for MW with hood light not working properly. Upon arrival I found that the control was faulty. I replaced the control and tested the unit and found unit operating as designed. Job complete.

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Andice, TX 78628

Cliff

Job Details: 05/12/2022

Arrived on site to diagnose a washer that is not filling with water. Found water valve failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Georgetown, TX 78628

Cliff

Job Details: 05/12/2022

Arrived on site to diagnose a refrigerator that is not producing ice. Found water line kinked behind unit. Causing low pressure and fill line to freeze over. Unlinked line and thawed tube. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Andice, TX 78628

Cliff

Job Details: 05/12/2022

Arrived on site to diagnose a range that has light not turning on. Found light bulb failed and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS06

Near Andice, TX 78628

Cliff

Job Details: 05/12/2022

Arrived on site to diagnose a microwave with a door not closing. Found lower interlock out of position preventing contact with door. Repositioned interlock and all is working properly at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Cedar Creek, TX 78612

Joe Z

Job Details: 05/12/2022

Arrived onsite to install previously diagnosed part. Replaced ice maker. Customer will monitor after several hours ice production. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Bastrop, TX 78602

Joe Z

Job Details: 05/12/2022

Arrived onsite to install previously diagnosed parts. Replaced wrap an added the screws. Job complete

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Seguin, TX 78155

Andrey

Job Details: 05/12/2022

"Arrived on site to test unit for gaskets falling out, tested unit found gaskets and not staying in, in multiple places, replaced gaskets and applied silicone in areas that are affected, advised customer to open doors gently for 24 hours to allow silicone to dry, unit it now functioning as designed, job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Seguin, TX 78155

Andrey

Job Details: 05/12/2022

"Arrived on site to test unit for tripping breaker, tested unit found unit is running and heating, no unusual noise , customer stated that unit runs good sometimes for hours but sometimes trips the AFCI breaker, advised customer that unit should have a regular 15 amp circuit breaker that is not AFCI, customer will contact builder and resolve issue, job complete"

We serviced a

LG WASHER

Model WM1814CW

Near Bastrop, TX 78602

Joe Z

Job Details: 05/12/2022

Arrived onsite to install previously diagnosed parts. Replaced both inlet valves and all 4 hoses. Test unit and no more leaks detected. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS11

Near Bastrop, TX 78602

Joe Z

Job Details: 05/12/2022

"Arrived onsite for continued icemaker issues. Upon arrival inspected icemaker and found fill cup filled with block of ice. This caused the water to over fill into ice bin on every call for water. Called SW for assistance. Checked for weeping valve, water pressure, bridged ice cubes and ice maker receiving too much water. All test passed. Cleared blocked fill cup. Ran a harvest test. Ice maker received the correct amount of water. Customer will monitor unit. No water leaks present at this time. Job complete"

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Elgin, TX 78621

Joe Z

Job Details: 05/12/2022

"Arrived onsite to install parts recommended by techline. Installed harness and actuator. Test unit and there is no change. Unit fills and then goes straight to draining . Called techline for assistance. Techline determined that the thermistor was never installed at the factory. And the unit will not operate with out. Tech is escalating this call. He said there is no other repairs to be made at this time. Once the review comes back for this unit and there is. Thermistor and correct harness, we may be sent back. In the mean time tech asked to give customer SR#7733597625 and they will discuss with him what the outcome will be. Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Pflugerville, TX 78660

Wesley

Job Details: 05/12/2022

Arrived onsite and replaced the sump and motor assembly. Tested unit. All checks good. Advised customer on repair. Unit is now operating as designed.

We serviced a

BOSCH DISHWASHER

Model SHV878WD3N/10

Near Austin, TX 78703

Wesley

Job Details: 05/12/2022

Arrived onsite for dishwasher running weakly and not cleaning dishes or dissolving the pods. repaired by replacing the heat pump. Found debris caught in the bump housing causing unit to be inefficient. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Austin, TX 78704

Wesley

Job Details: 05/12/2022

Arrived onsite for control intermittently not responsive or heating according to design. Found half of the ui panel buttons unresponsive including the start button at time of service. Installed ui. Tested unit in rinse and spin with load. All checks good. Advised customer on repair.

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/AA

Near Austin, TX 78704

Wesley

Job Details: 05/12/2022

Arrived onsite and installed new cover assembly to repair fan not working and unit insufficiently cooling. Advised customer on on repair. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW8120HC0

Near Austin, TX 78701

Wesley

Job Details: 05/12/2022

Arrived onsite and replaced the main control. Unit is now operating as designed. Advised customer on repair. All checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Austin, TX 78702

Wesley

Job Details: 05/12/2022

Arrived onsite and replaced parts recommended by tech line. All checks good. Advised customer on repair. Unit is now operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS0

Near Waco, TX 76712

Jonathan M

Job Details: 05/12/2022

Arrived on site for a dishwasher that is not draining. Inspected unit at work area. Customer advised they cleaned out the water inside of the tub but the unit had not been draining. Tested the unit and confirmed the customers complaint. Removed the drain pump and did not find any obstructions inside the drain pump area. Blew through the drain hose and found something stuck inside of the drain hose causing a restriction of water from the drain pump to the garbage disposal. Went ahead and replaced the drain pump as well and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Del Valle, TX 78617

Tyler L

Job Details: 05/12/2022

Arrived on site for complaints of no power. Found L1 with no voltage. L2 has 120 vac. Checked breaker and it was not tripped.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Austin, TX 78725

Tyler L

Job Details: 05/12/2022

"Arrived on site for complaints of water leaking. Found valve leaking when icemaker is filling. Found incoming water pressure much too high. Customer wants to have water pressure fixed first to see if that will fix the issue.

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Austin, TX 78724

Tyler L

Job Details: 05/12/2022

"Arrived on site for complaints of loud screeching noise. Found unit making screech noise durning spin. Found oil in geargase. Installed new geargase, cam, and belt. Unit tested good with no noise. Ran drain and spin as well. No issues at this time. No water leaks detected, job complete."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Georgetown, TX 78633

Gerry C

Job Details: 05/12/2022

"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the harness and tested. The unit operated as designed and all functions returned to the unit. Operational test good, no leaks observed during service.

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Cedar Park, TX 78613

Vincent

Job Details: 05/12/2022

"Arrived on site for dryer, inspected unit and work area. Found door gasket torn at the corner. Replaced gasket. Unit is now sealing properly. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM02

Near Cedar Park, TX 78613

Vincent

Job Details: 05/12/2022

Arrived on site to install door gasket. Heated gasket with heat gun to reform it to shape. I advised CX to leave doors closed for at least 6 hours. No water leaks detected. Job completed

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW0

Near Leander, TX 78641

Vincent

Job Details: 05/12/2022

"Arrived on site to install previously diagnosed parts. Installed new console and tested unit is operating as designed at the time of service. No water leaks observed during service, job completed.

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Georgetown, TX 78633

Gerry C

Job Details: 05/12/2022

"Arrived to inspect washer not functioning. The unit would not complete a cycle and recently it completely stopped. The gear case lower seal had ruptured and there were signs of both grease and oil escaping and spreading throughout the drivetrain. Further inspection revealed the spin basket was badly out-of-round and it would require replacement as well. The CX elected to not repair the unit due to cost of the gear case and the wait for the spin basket. No leaks observed during service.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Georgetown, TX 78633

Gerry C

Job Details: 05/12/2022

Arrived to inspect unit not responding to commands. I found the entire control would not respond to the outer buttons when touched. I removed the panel and reseated the ribbon cables and tested. The unit returned to normal operation. Operational test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Georgetown, TX 78628

Gerry C

Job Details: 05/12/2022

"Arrived to inspect no cool. I found the unit would engage the compressor and it drew 14 amps that descended to 12.5 until start device deactivation. I tested the compressor windings and they were 5.2 and 3.2 ohms. Start to run was a little higher than expected at 11.8 and I used a different start device to swing test. The unit worked as designed with the tester start device and drew 1.2 amps (including condenser fan within circuit) with the cover off and descended to 1.1 amps with the cover held in place for several minutes

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Leander, TX 78641

Lou

Job Details: 05/12/2022

"Arrived on site to inspect washer being off balance. Upon further inspection, the customer showed me some damage that was caused when the washer went out of balance. I took photos of the damage to the wall to the left of the unit, the wall behind the unit and the wall in the bathroom located behind where the unit is housed. I placed the unit in diagnostics showing error code F0E5-off balanced load. I cleared the code and continued with testing and the unit became off balance during spin. I pushed down on the tub/basket assembly and when it came back up, it bounced around. I inspected the suspension rods and found the back left rod slightly bent. I tilted the unit back and inspected the gearcase and other components and found the actuator to be one of the new designed parts that have been slipping out of the came loop and causing the unit to not actuate/shift properly from agitate to spin. I removed and replaced the suspension rods and actuator and calibrated the unit. Retested and unit is balanced and operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Leander, TX 78641

Lou

Job Details: 05/12/2022

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the vent, gasket and deflector. When I removed the outer door panel, I found the dry water streaks flowing from the vent down the inside of the door. When I removed the vent, I found where the gasket had been laid over during installation and not sealing properly (photo). Tested unit and it is operating as designed. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed."

We serviced a

KITCHENAID COOKTOP

Model KICU509XBL00

Near Leander, TX 78641

Lou

Job Details: 05/12/2022

"Arrived on site to install previously diagnosed and ordered parts. Due to the module and large hot plate failures, I removed and replaced the said parts and tested. Unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Canyon Lake, TX 78132

Andrew

Job Details: 05/12/2022

Arrived on site to test unit for breaker tripping while unit running. Found highest amp draw was 15.8amps when breaker trips. Found no exposed wiring or leaks. Job complete.

We serviced a

LG WASHER

Model WM2501HVA

Near Weir, TX 78674

Gerry C

Job Details: 05/12/2022

"Arrived to inspect excessive tub movement. I found a prior servicer left out all four bolts for the front lower tub weight and it had came off during use. The missing weight allowed excessive movement of the tub assembly. I reinstalled the weight, using customer supplied bolts, but did not have enough to complete. Per customer directive the customer accepted the repair as is and will install the remaining two bolts. Operational test good, no leaks observed during service.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Liberty Hill, TX 78642

Kimo

Job Details: 05/11/2022

Arrived onsite to install previously designed part. Upon arrival I installed new control and tested unit and found unit operating as designed.non leaks job complete.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Andice, TX 78628

Kimo

Job Details: 05/11/2022

Arrived onsite for for washer with broken strike. Upon inspection I found that the strike was broken. I replaced it and tested unit and found unit operating as designed. Job complete

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Georgetown, TX 78628

Kimo

Job Details: 05/11/2022

Arrived onsite for DW with no power. Upon inspection I found that there was power going into control but none coming out. Customer agreed and I installed new control and tested unit and found unit operating as designed. No leaks at this time. Job complete

We serviced a

GE REFRIGERATOR

Model PGCS1RKZASS

Near Georgetown, TX 78633

Kimo

Job Details: 05/11/2022

"Arrived onsite to diag Possible non- refrigerator. Upon inspection I found discolored spot on the inside of the refrigerator section is hot to the touch. At the back of the unit I found signs of condensation which points to there being a void in the insulation, indicating a non- status.see pix."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near West Lake Hills, TX 78746

Scott

Job Details: 05/11/2022

Arrived on site to replace element . Found unit has leaked and damaged floor . Replaced element . Reinstalled dishwasher. Ran service pointer test. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete .

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW1

Near Austin, TX 78735

Scott

Job Details: 05/11/2022

"Arrived on site for washer leaking . Found valve leaking. Replaced valve . Ran calibration and diagnostics wash. All checked normal.No water leaks detected at time of service. Job complete"

We serviced a

GE REFRIGERATOR

Model GFSS6KKYESS

Near Austin, TX 78733

Scott

Job Details: 05/11/2022

Arrived on site for fridge with dispenser issues . Found broken bracket on paddle . Replaced dispenser assembly. All checked normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL COOKTOP

Model KGCC566RBL07

Near Austin, TX 78730

Scott

Job Details: 05/11/2022

"Arrived on site , replaced bezel , burner head and cap. Left front burner is igniting normally . No gas leaks detected at time of service. Job complete"