Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8220 customer reviews

Brandon C.

Brandon C.

Arrived on site for ice not dispensing, found ice and frost build up in ice chute, I cleared ice build up and removed the ice chute, installed foam insulation around ice chute, unit tested good. No leaks at time of service.

Near Vista Oaks Dr, Dripping Springs, TX 78620
Connor M.

Connor M.

WFW8540FW1 whirlpool washer Arrived on site to install ui for tunring off after being turned on. Replaced and ran diagnsotic. Unit working properly at time of service. No leaks detected.

Near Bridle Path, Austin, TX 78703
Nathaniel B.

Nathaniel B.

Model WFC150M0EB1, Arrived on call for range oven door not even and noisey, previous tech found faulty door hinge, replaced door hinge and tested and all checks good, call complete. rgilmore.lonestarcab@gmail.com

Near Grover Cleveland Way, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WFC150M0EB1, Arrived on call for range oven door not even and noisey, previous tech found faulty door hinge, replaced door hinge and tested and all checks good, call complete. rgilmore.lonestarcab@gmail.com

Near Grover Cleveland Way, Manor, TX 78653
Dona W.

Dona W.

Arrived on site for noise during operation, found agitator had come loose and was causing noise. Ran unit through full cycle with clothing after Retightened and verified no abnormal noises. All water connections dry. Unit is running to spec.

Near Endicott Drive, Killeen, TX 76549
Clif L.

Clif L.

Maytag washer MVWB835DW1. Arrived on site to diagnose a washing machine that is getting error codes and not operating. Found F6E2error code saved in control. This was caused by a shorted control panel. Replaced control panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Huntwood Cove, Austin, TX 78729
Luis M.

Luis M.

Refrigerator-replaced main control adjusted handles

Near Latigo Pass, Austin, TX 78749
Mike C.

Mike C.

Whirlpool Refrigerator WRF736SDAM13 Arrived and installed new ice maker, control and ice box adapter with gaskets. Checked operation and unit checks good.

Near Carl Stern Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model MVWB765FW1, Arrived on call for cold water only gets a trickle of water when filling to washer, checked for error codes and got a f3 e2 water inlet temp fault, f0 e3 which is a overload error, f0 e4 which is spin limited by water temp, f2 e1 which is ui has stuck key, found no stuck keys, instructed customer on loading of the washer and soap usage , also installed inlet valve and know is getting good water input on hot and cold water, no water leaks after repair, call complete.

Near Clare Morris Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWB765FW1, Arrived on call for cold water only gets a trickle of water when filling to washer, checked for error codes and got a f3 e2 water inlet temp fault, f0 e3 which is a overload error, f0 e4 which is spin limited by water temp, f2 e1 which is ui has stuck key, found no stuck keys, instructed customer on loading of the washer and soap usage , also installed inlet valve and know is getting good water input on hot and cold water, no water leaks after repair, call complete.

Near Clare Morris Ln, Pflugerville, TX 78660
Lou S.

Lou S.

arrived one site to install previously diagnosed and ordered parts. Removed and replaced the water inlet valve and tested tested unit. Unit operated as designed. No water leaks observed during service.

Near Old 2243 W, Leander, TX 78641
Mike G.

Mike G.

WDT720PADM2, Arrived on site for UPPER RACK IS FALLING, checked unit and found that the upper rack rollers are broken replaced rollers and checked unit and unit checked fine top rack is no longer falling out checked unit for water leaks and no leaks found at time of f srv... Unit checked fine at this time.....

Near Sheepshank Dr, Georgetown, TX 78633
Mike G.

Mike G.

WDT720PADM2, Arrived on site for UPPER RACK IS FALLING, checked unit and found that the upper rack rollers are broken replaced rollers and checked unit and unit checked fine top rack is no longer falling out checked unit for water leaks and no leaks found at time of f srv... Unit checked fine at this time.....

Near Sheepshank Dr, Georgetown, TX 78633
Mike G.

Mike G.

WFG715H0ES0, Arrived on site for unit not igniting, checked unit and found that the bake ignitor is bad it is not sparking replaced gnitor and checked unit and unit checked fine checked unit for gas leaks and no leaks found at time of srv....

Near Sheepshank Dr, Georgetown, TX 78633
Mike G.

Mike G.

WFG715H0ES0, Arrived on site for unit not igniting, checked unit and found that the bake ignitor is bad it is not sparking replaced gnitor and checked unit and unit checked fine checked unit for gas leaks and no leaks found at time of srv....

Near Sheepshank Dr, Georgetown, TX 78633
Nathaniel B.

Nathaniel B.

brxd@msn.com, model WFE540H0ES1, Arrived on call for sparking and arcing in oven and tripped breaker and caught on fire, found no fire, found that broil element is burned out see pic, will order control and broil element, bake element checks good, will order control and bake element, office will reschedule with customer, will order oven racks but will have office verify if covered or not, office will reschedule with customer.

Near Alyson Ln, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

brxd@msn.com, model WFE540H0ES1, Arrived on call for sparking and arcing in oven and tripped breaker and caught on fire, found no fire, found that broil element is burned out see pic, will order control and broil element, bake element checks good, will order control and bake element, office will reschedule with customer, will order oven racks but will have office verify if covered or not, office will reschedule with customer.

Near Alyson Ln, Hutto, TX 78634
Joseph C.

Joseph C.

MFI2569YEM2 Arrived on site for “leaking onto floor of freezer and onto floor” complaint. Inspected unit and found defrost drain clogged. Removed blockage from drain and installed drain kit. Unit is performing as designed. No leaks detected, at time of service.

Near Larkins Ln, Austin, TX 78753
Nathaniel B.

Nathaniel B.

Model WRV986FDEM01, Arrived on call for freezer and fridge not cooling and buzzing noise coming from ice maker area, found that freezer is at 15-26 degrees on product and the fresh food is at 37 degrees but water in floor of fresh food found drain frozen so unfroze it and is draining know and sealed around drain tube in compressor area, also customer had complaint of power was lost to unit to were nothing was running not just the lights, also found that freezer is not defrosting found defrost heater not coming on when forced on and bimetal is closed will order the freezer defrost heater and freezer light switch due to damaged, office will reschedule with customer., no water leaks at time of call.

Near Mantalcino Dr, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WRV986FDEM01, Arrived on call for freezer and fridge not cooling and buzzing noise coming from ice maker area, found that freezer is at 15-26 degrees on product and the fresh food is at 37 degrees but water in floor of fresh food found drain frozen so unfroze it and is draining know and sealed around drain tube in compressor area, also customer had complaint of power was lost to unit to were nothing was running not just the lights, also found that freezer is not defrosting found defrost heater not coming on when forced on and bimetal is closed will order the freezer defrost heater and freezer light switch due to damaged, office will reschedule with customer., no water leaks at time of call.

Near Mantalcino Dr, Round Rock, TX 78665
Chase S.

Chase S.

KSSC42QTS arrived on site to repair refrigerator four door clicking issue. Found cams for upper door hinge slipping. Made several adjustments to Upper hinge components, reinstalled unit so that cabinet is square and refit gasket properly. Instructed customer on Need for pushing right side door all the way closed not just swing it. Door closure and alignment check good and clicking is gone after repair.

Near I-35, San Marcos, TX 78666
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the sump/motor, OWI sensor, drain pump and control. Tested unit and unit operated as designed. No water leaks observed during service.

Near Ranch to Market Rd 2243, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model WRF736SDAM14, Arrived on call for not able to dispense ice, found that ice clumped in crusher and stopped auger motor from running, instructed customer every 1 week to 2 weeks depending on usage dump ice allow to start new ice to keep ice from clumping also found no air leaks from dispenser chute door or ice room door seal, customer to follow this process to allow auger motor to dispense ice, no oarts needed, call complete, removed ice bin that was stuck and instructed customer if using alot of crushed ice dispense cubed after to clear any dubry left in dispenser chute., no parts needed, and no water leaks at time of call.

Near Co Rd 135, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WRF736SDAM14, Arrived on call for not able to dispense ice, found that ice clumped in crusher and stopped auger motor from running, instructed customer every 1 week to 2 weeks depending on usage dump ice allow to start new ice to keep ice from clumping also found no air leaks from dispenser chute door or ice room door seal, customer to follow this process to allow auger motor to dispense ice, no oarts needed, call complete, removed ice bin that was stuck and instructed customer if using alot of crushed ice dispense cubed after to clear any dubry left in dispenser chute., no parts needed, and no water leaks at time of call.

Near Co Rd 135, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model MFX2570AEB4, Arrived on call for ice maker still not making ice, icemaker 102.80, labor 110.00 rf360, customer felt prior icemaker not needed when prior tech arrived on call so prior tech did not install part, diag. Found on first call by nb ivemaker when jumpered from t-h when removed the jumper from t-h icemaker continued to cycle more than 3 times which is not normal and did not fill had to jumper l-v to get it to fill with water, icemaker is needed, service fee has been collected prior remaining balance for repair is 212.80 plus tax 17.56 which = 230.36, customer agreed to est., installed ice maker and it filled with water on its own, customer to allow for 24-48 hours for proper ice production and dump first batch of ice, no water leaks at time of call, collected full balance of 230.36, call complete.

Near Bellerive Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MFX2570AEB4, Arrived on call for ice maker still not making ice, icemaker 102.80, labor 110.00 rf360, customer felt prior icemaker not needed when prior tech arrived on call so prior tech did not install part, diag. Found on first call by nb ivemaker when jumpered from t-h when removed the jumper from t-h icemaker continued to cycle more than 3 times which is not normal and did not fill had to jumper l-v to get it to fill with water, icemaker is needed, service fee has been collected prior remaining balance for repair is 212.80 plus tax 17.56 which = 230.36, customer agreed to est., installed ice maker and it filled with water on its own, customer to allow for 24-48 hours for proper ice production and dump first batch of ice, no water leaks at time of call, collected full balance of 230.36, call complete.

Near Bellerive Dr, Pflugerville, TX 78660
Dona W.

Dona W.

Arrived on site for unit not draining, when arrived unit is draining, filling, washing no errors, checked hose found loop is high under sink customer needs to adjust. No problems at this time, instructed customer on scraping dishes and cleaning filter. No leaks all water connections dry.

Near FM2843, Salado, TX 76571
Nathaniel B.

Nathaniel B.

Model WGE555S0BS00, Autho. WEM7W00EPL1, arrived on call for unit made a noise and tripped breaker and then they reset breaker and nothing powering on on the unit, found that power at outlet checks good but power cord is loose in the outlet for range, customer to contact a electrician to have outlet replaced and also found on head of power cord the terminal has some burn mark, will need power core replaced but instructed customer that power cord is not covered, also found that right rear infinite switch and element is bad and left front element low setting is not working, will need right rear infinite switch and element, skyped office parts and no answer office will reschedule with customer.

Near Springbrook Rd, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WGE555S0BS00, Autho. WEM7W00EPL1, arrived on call for unit made a noise and tripped breaker and then they reset breaker and nothing powering on on the unit, found that power at outlet checks good but power cord is loose in the outlet for range, customer to contact a electrician to have outlet replaced and also found on head of power cord the terminal has some burn mark, will need power core replaced but instructed customer that power cord is not covered, also found that right rear infinite switch and element is bad and left front element low setting is not working, will need right rear infinite switch and element, skyped office parts and no answer office will reschedule with customer.

Near Springbrook Rd, Pflugerville, TX 78660
Dona W.

Dona W.

Arrived on site for long dry times, found blower and ducting completely full of lint, apartment maintenance will need to have ducting cleaned, showed customer blockage. With vent removed unit is heating to spec and running to mfg standards. Unit is left pulled out for maintenance.

Near I-14, Nolanville, TX 76559
Connor M.

Connor M.

MEDX655DW1 maytag dryer Arrived on site to test unit for not stopping cycle. Found failed timer. Replaced and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Pinon Blvd, San Antonio, TX 78260
Dona W.

Dona W.

Arrived on site for long dry times, found blower and ducting completely full of lint, apartment maintenance will need to have ducting cleaned, showed customer blockage. With vent removed unit is heating to spec and running to mfg standards. Unit is left pulled out for maintenance.

Near Illinois Ave, Killeen, TX 76543
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered installed the left grate. No gas leaks detected during service.

Near Little Elm Trail, Cedar Park, TX 78613
Lou S.

Lou S.

arrived on site for noisy refrigerator. Upon further inspection, I found that the rc fan is making a loud noise. I found a large block of ice behind the rc Evap cover. Advised customer that they would have to defrost the unit before I could move further with service due to the possibility of more damage to the unit. I had the customer sign a waiver and advised customer to place several towels around the unit and to have a shop vac available for any water debris. Office to order Evap cover, Evap motor, motor support, and I will return with rc thermistor. Office schedule return service for 05/14/18 JA. No water leaks observed during service.

Near Little Elm Trail, Cedar Park, TX 78613
Dona W.

Dona W.

Arrived on site for unit is starting on its own, found relay on control is sticking and starting at different times intermittently. Entire unit will shut down as well and not run all display goes blank. Unit will start when door is open as well, replaced the interlocks and door switches with controls. Verified operations, numerous times all parms checked good.

Near Shawlands Rd, Killeen, TX 76542
Nathaniel B.

Nathaniel B.

Model WDT720PADM2, Arrived on call for pivot tine broken on top rack and upper rack falling due to stops are falling off causing upper rack to fall, replaced pivot tine and top rack stops, all checks good, call complete.

Near Swenson Farms Blvd, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WDT720PADM2, Arrived on call for pivot tine broken on top rack and upper rack falling due to stops are falling off causing upper rack to fall, replaced pivot tine and top rack stops, all checks good, call complete.

Near Swenson Farms Blvd, Pflugerville, TX 78660
Connor M.

Connor M.

MVWX655DW1 maytag Arrived on site to test unit for not completing cycle. Fiund control not responsive to any comands in diagnsotic mode. Replaced control. Drian pump not powering on. Found broken wire to drain pump. Repaired wire and tested unit. Unit working properly. No water lines connected to unit as they are being used for another machine so could not perform leak check.

Near Village Path, San Antonio, TX 78218
Luis M.

Luis M.

Refrigerator-replaced filter housing and filter

Near Cool Spring Way, Austin, TX 78737
Dona W.

Dona W.

Arrived on site for no ice production and ice build up in freezer, found customer had changed the filter and unit is now making ice. Found freezer door seal sagging on left hand side replaced freezer door seal due to ambient temp leaking inside freezer. All water connections dry.

Near Scottsdale Dr, Killeen, TX 76543
Joseph C.

Joseph C.

WRX735SDHZ00 refrigerator Arrived on site for “leaking waster from ice bin” complaint. Inspected unit and found foam, from around icemaker nozzle, fallen into icemaker funnel and clogging. This caused water to back up and freeze. Incoming water was diverted to floor of unit and into ice hopper. Removed foam. Unit is performing as designed. No leaks detected, at time of service.

Near Hollywood Ave, Austin, TX 78722
Nathaniel B.

Nathaniel B.

Model MVWB765FW1, Arrived on call for grinding noise through out hole cycle, checked for error codes and got lid open between cycles and or control is not reading the lid is closed or the lid lock is sticking intermittently, will need control and lid lock and also found noise is from gear case shaft has dropped down and is rubbing on inner tub and motor rotor only when in agitation will need gearcase and clutch and rotor motor, skyped office parts and talked to jordan and will reschedule for 5/15/18, no water leaks at time of call.

Near Crete Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWB765FW1, Arrived on call for grinding noise through out hole cycle, checked for error codes and got lid open between cycles and or control is not reading the lid is closed or the lid lock is sticking intermittently, will need control and lid lock and also found noise is from gear case shaft has dropped down and is rubbing on inner tub and motor rotor only when in agitation will need gearcase and clutch and rotor motor, skyped office parts and talked to jordan and will reschedule for 5/15/18, no water leaks at time of call.

Near Crete Ln, Pflugerville, TX 78660
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced the cooktop, unit tested good

Near Coral Stone Way, Bee Cave, TX 78738
Thomas L.

Thomas L.

Arrived on site or vibrating during spin. Found that the spin basket was out of round and that the suspension rods were not straight. Replaced and tested and all operations are correct and dry.

Near Co Rd 262, Georgetown, TX 78633
Thomas L.

Thomas L.

Removed and replaced both upper oven igniters. Both bake and broil now work properly.

Near Co Rd 262, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect water not dispensing and ice maker not working. Upon further inspection, I found that the ice maker is bad and due to this, the fill tube has ice build up in it. Per service pointer, I removed and replaced the UI and tested. Unit tested good. While changing out the UI, I tested the water dispenser and it began to work. I advised the customer that the unit needs an ice maker and to continue to dispense water every hour to keep the fill tube from freezing. Office to order ice maker, inlet valve and dual water valve. Office rescheduled return service for 05/10/18 JA. No water leaks observed during service.

Near SW Dr, Leander, TX 78641
Luis M.

Luis M.

Refrigerator-added adhesive to liner gaps. Adjusted deli drawer

Near N Scout Island Cir, Austin, TX 78731
Dona W.

Dona W.

Arrived on site for unit not drying, ran through cycle checking amp draw throughout cycle, heater is turning on. Dispenser is opening, wash motor engaging. Heater drawing 5.5-6.2 amps. Customer states silverware and some lower rack still wet. Upper rack dryer. Sr#7721938366 Incoming water temp is 128 degrees, no errors. All parms check good. No problems with this dishwasher. All water connections dry.

Near Drury Ln, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for noise and ice build up in freezer, found ff evaporator fully iced over, customer defrosted unit. Replaced rc therm and freezer door gasket that was drooping on left side allowing for ambient temperature in freezer. Verified temperatures dropping. All water connections dry. Did not have to move unit as it is away from wall install. Discussed with customer allow 24 hours for unit to fully cool.

Near FM93, Temple, TX 76502
Mike G.

Mike G.

MDB8959SFZ4, Arrived on site for unit not powering on checked unit and found that the the cut off switch at the wall for unit was turned off turned switch on and unit powered on and checked unit and unit checked fine, checked unit for water leaks and no leaks fou d at time of srv.....

Near Mcfaddan Ln, Temple, TX 76502
Mike G.

Mike G.

MDB8959SFZ4, Arrived on site for unit not powering on checked unit and found that the the cut off switch at the wall for unit was turned off turned switch on and unit powered on and checked unit and unit checked fine, checked unit for water leaks and no leaks fou d at time of srv.....

Near Mcfaddan Ln, Temple, TX 76502
Paul R.

Paul R.

Whirlpool Cooktop Model RCC3024GB2 Arrived onsite for the cooktop with the hot surface light not turning off after the cooktop has cooled down. When I arrived the light was on and mr stated they had used the RF burner earlier. I put my hand on all of the burners and all were cold except the RF. The RF burner was just a little warm and the light was not going out. I changed the RF burner and tested the unit. The unit is working as designed. Call complete.

Near Cascade Falls Dr, Austin, TX 78738
Nathaniel B.

Nathaniel B.

Model WRF736SDAM10, Arrived on call for water leaking under fridge and has damaged cabinet next to fridge, found water leak is supply line running from valve to the filter housing area it was damaged by prior company when tightened the screw down in mid way of the cabinet which is not were it goes, also display has dim segments will need display and also found ice maker is not making ice found e1 error code which is ice maker room temp not were it should be to make ice, found ice room fan is running and is plenty cold in i e room to make ice and ice maker did harvest but could not test fill with damaged water line in back of unit, will order ice maker and main control and dual valve and use primary valve on return if needed, office will reschedule with customer if parts are found and if autho. Is approved, left the water shut off to the unit, will need autho. For repair.

Near Bill Pickett Trail, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WRF736SDAM10, Arrived on call for water leaking under fridge and has damaged cabinet next to fridge, found water leak is supply line running from valve to the filter housing area it was damaged by prior company when tightened the screw down in mid way of the cabinet which is not were it goes, also display has dim segments will need display and also found ice maker is not making ice found e1 error code which is ice maker room temp not were it should be to make ice, found ice room fan is running and is plenty cold in i e room to make ice and ice maker did harvest but could not test fill with damaged water line in back of unit, will order ice maker and main control and dual valve and use primary valve on return if needed, office will reschedule with customer if parts are found and if autho. Is approved, left the water shut off to the unit, will need autho. For repair.

Near Bill Pickett Trail, Taylor, TX 76574
Lou S.

Lou S.

arrived on site to inspect dishwasher upper rack falling off. Upon further inspection, I found that the upper rack left stop was not properly attached. Once attached, the stop was very loose. I removed and replaced the stop and tested and the unit operates as designed. No water leaks observed during service.

Near Tradinghouse Creek St, Georgetown, TX 78633
Carlos G.

Carlos G.

Near FM973, Austin, TX 78725
Connor M.

Connor M.

WED4800XQ4 whirlpool dryer Arrived on site to test unit for noise during operation. Found worn out idler pulley and rollers. Replaced dryer repair kit. Unit working properly. Instruct on proper venting and fire hazard.

Near Smokehouse Rd, Bulverde, TX 78163
Dona W.

Dona W.

Sr#7721933340 Andrew, found cooktop with discoloration from cookware. Will not affect functionality for customer. Right front burner only one with discoloration. All operations check good.

Near Fawn Creek Street, Temple, TX 76504
Nathaniel B.

Nathaniel B.

Model WFG525S0HV0, Arrived on call for flames to high on burners, adjusted burner flames and all checks good, no gas leaks at time of call, call complete.

Near Lakemont Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WFG525S0HV0, Arrived on call for flames to high on burners, adjusted burner flames and all checks good, no gas leaks at time of call, call complete.

Near Lakemont Dr, Hutto, TX 78634
Thomas L.

Thomas L.

Arrived and installed previously ordered recirculating pump. All water connections were dry.

Near Horseshoe Bay N Blvd, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Replaced previously diagnosed cutter grid. All water connections are dry.

Near Horseshoe Bay N Blvd, Horseshoe Bay, TX 78657
Connor M.

Connor M.

JJW9627BAW jennair oven Arrived on site to test unit for dim screen. Found worn out display. Replaced and tested unit. Unit working properly. Serial number not present on unit. Unable to write serial number on core control box.

Near St Andrews Way, Bulverde, TX 78163
Nathaniel B.

Nathaniel B.

Model MHW6000AW0, Arrived on call for f4 e0 error, found i ordered the wrong sensor, rechecked sensor at sensor and is reading 13.2 k ohmd, heater with sensor is needed, will need to reschedule with heater that comes with correct sensor, Skyped office parts and talked to jordan and will reschedule for 5/11/18

Near Guadalupe Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model MHW6000AW0, Arrived on call for f4 e0 error, found i ordered the wrong sensor, rechecked sensor at sensor and is reading 13.2 k ohmd, heater with sensor is needed, will need to reschedule with heater that comes with correct sensor, Skyped office parts and talked to jordan and will reschedule for 5/11/18

Near Guadalupe Dr, Hutto, TX 78634
Dona W.

Dona W.

File#7721932213 TJ. Arrived on site for inspector stated that microwave is leaking, used leak detector found that unit is within spec below 5 around entire door. checked unit 4 times. Documented with whirlpool tech. No leakage on unit at this time.

Near Misty Pine Dr, Temple, TX 76502
Mike C.

Mike C.

Amana microwave AMV2307PFS0 Arrived to find interior light flickering when the door is opened and not always starting a heating cycle. Found door switch assembly bad. Installed new switch assembly and checked operation, checked good.

Near Leonardo Dr, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WRS586FLDM01, Arrived on call for fridge making a loud noise while running, found prior damper louder than it should be, replaced damper and sealed were the inside liner meets outer cabinet on both sections due to air gaps, all checks good, call complete.

Near Guadalupe Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WRS586FLDM01, Arrived on call for fridge making a loud noise while running, found prior damper louder than it should be, replaced damper and sealed were the inside liner meets outer cabinet on both sections due to air gaps, all checks good, call complete.

Near Guadalupe Dr, Hutto, TX 78634
Dona W.

Dona W.

Arrived on site for no ice production, found ice maker motor seized. Found inlet valve open on ice side. Replaced both, verified unit is now producing ice. Verified all water connections dry. Ran 2'gallons of water through dispenser checking for water drips none found all operations check good.

Near Center Cir, Salado, TX 76571
Mike C.

Mike C.

Whirlpool dishwasher WDF330PAHB0 Arrived to install new door spring bushings and friction pads. Checked operation and unit checks good.

Near FM972, Georgetown, TX 78626
Nathaniel B.

Nathaniel B.

Model WRF736SDAM13, Arrived on call for ice maker not making ice or making ice slowly, ice maker optics and water fill and harvest and ice room fan checked good in test but got a e2 error which is ice maker did not return to home position , will order main control and also found i e buildup at rear adapter for i e room will need white adapter and will return with ice maker, Skyped office parts and talked to jordan and will reschedule for 5/9/18

Near Methodius Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WRF736SDAM13, Arrived on call for ice maker not making ice or making ice slowly, ice maker optics and water fill and harvest and ice room fan checked good in test but got a e2 error which is ice maker did not return to home position , will order main control and also found i e buildup at rear adapter for i e room will need white adapter and will return with ice maker, Skyped office parts and talked to jordan and will reschedule for 5/9/18

Near Methodius Dr, Hutto, TX 78634
Connor M.

Connor M.

KODE300ESS02 kitchenaid oven Arrived on site to test unit for lower oven taking too long to cook. Found unit of by 30 degrees. Calibrated up and tested unit. Unit working properly at time of service.

Near Vista Serena, San Antonio, TX 78260
Connor M.

Connor M.

MEDB800VQ0 maytag dryer DR1-179.99 repair kit-38.75 arrived on site to test unit for loud operation. Found rollers and idler puller worn out. Replaced along with belt and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Best Way, San Antonio, TX 78260
Connor M.

Connor M.

MVWX500XW2 maytag washer Installed all parts and tested unit. Unit working properly, no leaks detected.

Near Best Way, San Antonio, TX 78260
Daniel  A.

Daniel A.

MEDB855DC3 Dryer not heating intermittently. Checked voltage. Red wire from motor to heater not seated fully. Reinserted. Verified normal temperature interior dryer. Normal operation after service. Instruct customer on venting/fire hazard

Near Desiree St, Canyon Lake, TX 78133
Nathaniel B.

Nathaniel B.

Model EB2SHKXVD02, Arrived on call for drain iced over and running on to floor and air return and supply blocked with ice preventing air to fresh food section,, cleared all ice from drain and evap coil and supply air and return air and all checks good, getting good air flow to fresh food section and installed new drain tube and all checks good, call complete, no water leaks at time of call, call complete, collected remaining balance of 172.67

Near Morgana Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model EB2SHKXVD02, Arrived on call for drain iced over and running on to floor and air return and supply blocked with ice preventing air to fresh food section,, cleared all ice from drain and evap coil and supply air and return air and all checks good, getting good air flow to fresh food section and installed new drain tube and all checks good, call complete, no water leaks at time of call, call complete, collected remaining balance of 172.67

Near Morgana Dr, Pflugerville, TX 78660
Carlos G.

Carlos G.

Arrived onsite for customer compliant popping noise.

Near Thornton Rd, Austin, TX 78704
Dona W.

Dona W.

Arrived on site for f3 e1 error, found trap to pressure hose clogged off with build up, customer stated that unit was not creating error on every load. Replaced trap. Filled, washed, drain, and spun accordingly with no error 2 x, all water connections dry. Discussed with customer possible over sudsing as well.

Near Sandyford Ct, Killeen, TX 76542
Thomas L.

Thomas L.

Arrived on site for no ice and no ice dispenser operation. Replaced failed icemaker controls and failed dispenser motor. Operations now test normal. All water connections were dry.

Near Pierce Dr, Kingsland, TX 78639
Daniel  A.

Daniel A.

WDT720PADM2 Dishwasher not draining (new home ). Check valve on drain hose not positioned properly/opening fully to allow water to drain. Verified drain pump operation. Checked water inlet and drain hoses. No leaks detected

Near Enclave Trail, New Braunfels, TX 78132
Dona W.

Dona W.

Arrived on site for unit shaking during cycle, found right hand side of washer front screw missing , screws on toe kick missing as well. Put screws back in unit and ran unit with clothing. Unit is running to spec, but flooring is weak causing some movement. Unit is on a pedestal. Leveled unit as much as possible. Customer will need to reinforce flooring. All water connections dry

Near Trimmier Rd, Killeen, TX 76542
Daniel  A.

Daniel A.

WRF767SDEM01 Not cooling in refrigerator compartment. Not defrosting/drain pan frozen over. Replaced and repositioned refrigerator evaporator fan motor/thermistor. Defrosted refrigerator evaporator. Normal operation after service

Near Wauford Way, New Braunfels, TX 78132
Connor M.

Connor M.

WED5000DW2 whirlpool dryer Arrived on site to test unit for not drying clothes well. Found lint on wrong side of the screen and no air move ent at exhaust outside of house. Vent line is newly installed and likely crushed during construction. No issue found with dryer. Instruct on proper venting and fire hazard.

Near Summerwood Dr, San Antonio, TX 78232
Nathaniel B.

Nathaniel B.

Model WFE515S0EB0, Arrived on call for sparking noise like unit is shorting when running top burners, found prior all 4 infinite switches are bad, replaced all 4 infinite switches and checked operation and all checked good, call complete.

Near Bayland St, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WFE515S0EB0, Arrived on call for sparking noise like unit is shorting when running top burners, found prior all 4 infinite switches are bad, replaced all 4 infinite switches and checked operation and all checked good, call complete.

Near Bayland St, Round Rock, TX 78664
Carlos G.

Carlos G.

Arrived onsite for customer compliant of UI not responding. Checked components and found a faulty UI. Normal wear and tear. Removed and replaced UI assembly. Ran test cycle and all checks ok now. Job complete.

Near Thornton Rd, Austin, TX 78704
Carlos G.

Carlos G.

Arrived onsite for customer compliant of UI not responding. Checked components and found a faulty UI. Normal wear and tear. Removed and replaced UI assembly. Ran test cycle and all checks ok now. Job complete.

Near Thornton Rd, Austin, TX 78704
Connor M.

Connor M.

WFC310S0AB0 whirlpool oven Arrived on site to test unit for flames coming from rf bunrer. Found burnt up plug. Replaced plug and coil. Found lf and rr switches not regulating correctly. Ordering both for return. Sw approved 5/10

Near Silver Stream, San Antonio, TX 78259
Lou S.

Lou S.

arrived on site to inspect washer not dispensing cold water. I placed the unit in diagnostics and found that the unit would dispense cold water and hot and then both together. However, when I ran the unit on normal mode, the cold water would not dispense. I replaced the control and calibrated the unit then tested the unit. Again, the cold would dispense in test mode but when operating in normal wash mode, the cold would not dispense. I ohmed the water inlet valve and the valve is open. Office to order water inlet valve and schedule return service for 05/09/18. No water leaks observed during service.

Near Old 2243 W, Leander, TX 78641
Leonardo C.

Leonardo C.

Whirlpool gas range model WFG505M0BS3. Arrived on site to test unit for left front burner flames way to high. Test unit and found burner cap not sitting correctly making uneven flames. Installed cap correctly test unit and unit test good even flames on all burners.

Near Vestral Road, , TX
Thomas L.

Thomas L.

Arrived on site for Noisey operation. Found fresh food temp at 38 and freezer temp at -3. All operations were normal and quiet. Customer had defrosted the unit prior several days ago. Suspect defrost cycle problem. However defrost heater energized in diagnostics testing. All water connections were dry. Customer to observe u it operations.

Near N Hill St, Burnet, TX 78611
Dona W.

Dona W.

Arrived on site for range seems to hot. Found unit running a little high. Recalibrated unit. Showed customer how to calibrate machine. Unit checks good after recalibrate.

Near Joshua Taylor Dr, Killeen, TX 76549
Dona W.

Dona W.

Arrived on site for unit taking longer to heat, showed customer reheat, operations, timed cook operations, all options. Verified water is boiling within one and a half minutes. All operations checked good.

Near Joshua Taylor Dr, Killeen, TX 76549
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced Evap fan motor kit with support, uib, unit tested good.

Near Aspen Dr, Austin, TX 78737
Connor M.

Connor M.

WSZ57L18DM00 whirlpool refrigerator Arrived on site to test unit for condensation on upper left corner of ff compartment. Found gasket slightly pulled away from cabinet on corner. Corrected issue with heat gun. Unit working properly, no leaks detected.

Near Napoli, New Braunfels, TX 78132
Connor M.

Connor M.

WTW8540BW whirlpool washer Arrived on site to test unit for oil coming from under unit. Spun basket manually and fiund failed bearing likely caused by bad tub seal. Rotor covered in oil will need to replace. Allow 2 hours. Office to schedule directly.

Near Copper Creek, New Braunfels, TX 78132
Connor M.

Connor M.

WED8500BW0 whirlpool dryer Arrived on site to test unit for door not closing properly. Found failed door catch. Replaced and tested unit. Unit working properly. Instruct on proper venting and fire hazards.

Near Copper Creek, New Braunfels, TX 78132
Nathaniel B.

Nathaniel B.

Model WRS321SDHB00, Arrived on call for right fridge door has dent, will order right fresh food door, took pics, instructed customer that door orders take 6-8 weeks, office will reschedule with customer, as for dent on side of cabinet customer will need to call whirlpool customer service but it does not effect the unit see pic.

Near Adams St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WRS321SDHB00, Arrived on call for right fridge door has dent, will order right fresh food door, took pics, instructed customer that door orders take 6-8 weeks, office will reschedule with customer, as for dent on side of cabinet customer will need to call whirlpool customer service but it does not effect the unit see pic.

Near Adams St, Taylor, TX 76574
Dona W.

Dona W.

Arrived on site for unit going off balance, found suspension rods sprung and causing unit to move all over. Also found gearcase with noise on spin, will need new drive block due to age. Will order new tub seal if new gearcase doesn't come with. Will need 2 hours ordered cnotes for repair and office will need to reschedule office closed. All water connections dry. MEL1M00DPL1

Near H K Allen Pkwy, Temple, TX 76502
Lou S.

Lou S.

Near S Ridge Cir, Georgetown, TX 78628
Connor M.

Connor M.

MHW8200FW0 maytag washer Arrived on site to test unit for shaking during use. Found unit on a pedestal, and placed over a void in the tile designed to catch water in the event of a leak. Left rear foot fully seated and not extended. Right rear foot fully extended about 2 inches. This will cause a wobbly point of contact in turn allowing certain loads to shake washer excessivley. Ran full diagnostic and confirmed no mechanical failures. Instruct customer on proper use and care. No leaks detected at time of service.

Near Ramble Ridge, San Antonio, TX 78266
Nathaniel B.

Nathaniel B.

Model MEDX655DW1, Autho. MEK8KEJEPL1 , Arrived on call fo dryer to hot on low settings, found that element shorted to housing of heating element on l2 side and when turned on timer to a heat setting of any kind with out pressing start element would come on, replaced element and checked operation and all checks good, call complete, dryer vent is clear.

Near Zion Ave, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model MEDX655DW1, Autho. MEK8KEJEPL1 , Arrived on call fo dryer to hot on low settings, found that element shorted to housing of heating element on l2 side and when turned on timer to a heat setting of any kind with out pressing start element would come on, replaced element and checked operation and all checks good, call complete, dryer vent is clear.

Near Zion Ave, Taylor, TX 76574
Steve C.

Steve C.

Arrived on site for the unit Flame is too high. Found the unit is not converted to propane. Use the conversion kit and tested the unit. Unit ignite and heat properly and no gas leak present.

Near Berry Creek Dr, Georgetown, TX 78628
Steve C.

Steve C.

Arrived on site for the unit is not heating. Tested the unit and found the heating element has no continuity. Replaced the heating element and cleaned the inside of the unit. Unit works properly and advise customer to clean air vents every six months.

Near Berry Creek Dr, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model KUDS25SHBL1, Arrived on call for unit intermittently not completing cycles, found that unit stopping cycles was due to power connection under dishwasher had wrong size wire nuts wires backed out, installed correct size wire nuts, also half of the cycles do not work on console assem., will need to order black console assem. And will return with main control just incase needed to verify if cycles work, skyped office parts and talked to jordan and will reschedule for 5/9/18

Near Co Rd 405, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model KUDS25SHBL1, Arrived on call for unit intermittently not completing cycles, found that unit stopping cycles was due to power connection under dishwasher had wrong size wire nuts wires backed out, installed correct size wire nuts, also half of the cycles do not work on console assem., will need to order black console assem. And will return with main control just incase needed to verify if cycles work, skyped office parts and talked to jordan and will reschedule for 5/9/18

Near Co Rd 405, Taylor, TX 76574
Mike G.

Mike G.

WDT720PADM2, Arrived on site for unit not cleaning checked unit and found that the customer has a water softener in the home and customer is put soap as if they do not has a water softener and unit is Creating too much Suds and not washing properly flushed unit out and customer is going to run cleaner in unit checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Bowline Dr, Georgetown, TX 78633
Mike G.

Mike G.

WDT720PADM2, Arrived on site for unit not cleaning checked unit and found that the customer has a water softener in the home and customer is put soap as if they do not has a water softener and unit is Creating too much Suds and not washing properly flushed unit out and customer is going to run cleaner in unit checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Bowline Dr, Georgetown, TX 78633
Mike C.

Mike C.

Whirlpool oven RBD305PRS00 Arrived and installed new oven control and user interface. Checked operation and unit checks good.

Near Folsom Cove, Round Rock, TX 78681
Dona W.

Dona W.

Arrived on site for too high of temperatures found, timer not shutting heater down, will need to replace the thermostat and timer. Timer is-165.80 Thermostat is-96.92 Labor189.99 Total with tax490.06 Customer does not want to repair at this time. Collected 108.24 check 1095

Near Karankawa Cir, Fort Hood, TX 76544
Dona W.

Dona W.

Arrived on site for ff drawers on evap cover freezing up, defrosted unit, replaced rc therm and replaced door per previous technician, verified all functions checked good, temperatures dropping. Customer had refrigerator pulled out from wall. All water connections dry. Customer signed waiver.

Near Karankawa Cir, Fort Hood, TX 76544
Connor M.

Connor M.

WED7800XW0 whirlpool dryer Arrived on site to test unit for over heating. Found thermal cutoff sticking at times allowing unit to reach temps slightly too high. Replaced cutoff and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Lockwood St, San Marcos, TX 78666
Connor M.

Connor M.

WRF736SDAM13 whirlpool refrigerator Arrived on site to test unit for low ice production. Found freezer at 4f and ff section at 37f on average. Ran test mode and fiund all thermistors, fans and related components checked fine. Ice level sensor operating properly. No error codes for ice maker. Diagnosed bad heater on icemaker mold. Ordering for return. Sw approved 5/8

Near Ladybug Ln, Martindale, TX 78655
Nathaniel B.

Nathaniel B.

Model WDF520PADM7, Unit has a 1 year extended warranty through builder, Arrived on call for dishwasher door rusting, took pic and was instructed by office repair is authorized rust is covered for 1 full year from the date of purchase. Replaced door panel all checks good, call complete.

Near Methodius Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WDF520PADM7, Unit has a 1 year extended warranty through builder, Arrived on call for dishwasher door rusting, took pic and was instructed by office repair is authorized rust is covered for 1 full year from the date of purchase. Replaced door panel all checks good, call complete.

Near Methodius Dr, Hutto, TX 78634
Lou S.

Lou S.

arrived on site to inspect oven panel coming loose. Upon inspection, I found that the unit UI is warped near the display. Also I found that the door gaskets on both the top and bottom were badly worn and flat. Office to order panel and two door gaskets. Scheduled return for 05/10/18 JA. No gas leaks detected during service.

Near Little Elm Trail, Cedar Park, TX 78613
Thomas L.

Thomas L.

Arrived on site for unit leaking water. Found restricted drain line. Replaced drain line. Water connections are all dry. Erica ran card for payment.

Near Co Rd 202, Burnet, TX 78611
Nathaniel B.

Nathaniel B.

Model WTW8900BC0, Arrived on call for water coming from under unit still, called butch and got instruction for diag. Test and found when set on heavy duty and calling for warm water cup is over running at front left due to to much water input, per whirlpool tech line to replace the log valve and the tub ring, file number 7721916671, no water leaks after repair, call complete.

Near Grand Isle Dr, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WTW8900BC0, Arrived on call for water coming from under unit still, called butch and got instruction for diag. Test and found when set on heavy duty and calling for warm water cup is over running at front left due to to much water input, per whirlpool tech line to replace the log valve and the tub ring, file number 7721916671, no water leaks after repair, call complete.

Near Grand Isle Dr, Round Rock, TX 78665
Lou S.

Lou S.

arrived on site to inspect microwave door scratched/dented. I found that the microwave door on the microwave oven wall unit was badly scratched and had a small dent in it. I removed and replaced the microwave door. Job completed.

Near Axehandle Trail, Austin, TX 78717
Lou S.

Lou S.

arrived on site to inspect noisy dishwasher. Upon further inspection by placing the unit in diagnostic mode and teasing, I found that the sump motor was bad and making an unpleasant noise. I complete diagnostics and unit tested good. I removed and replaced the sump/motor and tested unit. Unit operated as designed. No water leaks observed during service.

Near Edson Ct, Leander, TX 78641
Connor M.

Connor M.

IUD8555DX4 ikea dishwasher Arrived on site to test unit for not starting. Found unit started 4 times in a row properly for me. Ran diagnostic cycle and found error code for door open. Confirmed function of door and latch. Switch tested fone aswell. Customer may have waited too long to close door after pressing start. Unit working properly, no leaks detected.

Near Davis Ln, Austin, TX 78745
Connor M.

Connor M.

WOS51EC0AS whirlpool oven Arrived on site to test unit for no display. Found display not plugged into control. Corrected issue and tested unit. Unit working properly, no leaks detected.

Near Piping Rock Trail, Austin, TX 78748
Nathaniel B.

Nathaniel B.

Model KMHS120ESS2, Arrived on call for under light will not change from brighter to dimmer settings, found mid elimination was not working, replaced control and checked operation and all checked good, call complete.

Near Joe Dimaggio Blvd, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model KMHS120ESS2, Arrived on call for under light will not change from brighter to dimmer settings, found mid elimination was not working, replaced control and checked operation and all checked good, call complete.

Near Joe Dimaggio Blvd, Round Rock, TX 78665
Clif L.

Clif L.

Kitchenaid dishwasher KDFE204ESS1. Arrived on site to diagnose a dishwasher with a dispenser that is not operating properly. Tested unit and found open button for dispenser lid has come unmounted causing dispenser not to close properly. Remounted open button on dispenser lid and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Arcadia Ave, Austin, TX 78757
Dona W.

Dona W.

Arrived on site for dispenser coming off during spin cycle, found dispenser broken apart and would not line up with barrel any longer, new washplate came with bolt. Replaced verified spin new unit not coming off. All water connections dry. Unit checks ok.

Near Lonesome Dove Dr, Killeen, TX 76549
Nathaniel B.

Nathaniel B.

Model WFW9500TW02, Arrived on call for unit stops in mid cycle and has error code,found that error code is f27 which is a over flow condition, found that customer says error only occurs when running clean washer with tide washer cleaning packs, called whirlpool tech line and talked to garret, was instructed by whirlpool tech line that customer will not be able to use the tide cleaning packs it is to much of the cleaner for water softner system customer to switch to afresh packs which is what whirlpool recomends for these washers and even if it is on water softner,, no parts needed, file number 7721914256, call complete, onlu charged service fee of 54.11 after tax due to this is is a second appliance

Near Stadler Cove, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WFW9500TW02, Arrived on call for unit stops in mid cycle and has error code,found that error code is f27 which is a over flow condition, found that customer says error only occurs when running clean washer with tide washer cleaning packs, called whirlpool tech line and talked to garret, was instructed by whirlpool tech line that customer will not be able to use the tide cleaning packs it is to much of the cleaner for water softner system customer to switch to afresh packs which is what whirlpool recomends for these washers and even if it is on water softner,, no parts needed, file number 7721914256, call complete, onlu charged service fee of 54.11 after tax due to this is is a second appliance

Near Stadler Cove, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WED9500TW3, Arrived on call for f70 error code which is no communication between main control and ui, found connections between ui and main control are good, will need main control replaced, main control 220.03, svc/labor dr300 179.99 which =400.02 plus tax 33.00 which = 433.02, customer agreed to est., installed main control and tested and all checks good, call complete., collected full balance of 433.02.

Near Stadler Cove, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WED9500TW3, Arrived on call for f70 error code which is no communication between main control and ui, found connections between ui and main control are good, will need main control replaced, main control 220.03, svc/labor dr300 179.99 which =400.02 plus tax 33.00 which = 433.02, customer agreed to est., installed main control and tested and all checks good, call complete., collected full balance of 433.02.

Near Stadler Cove, Round Rock, TX 78664
Luis M.

Luis M.

Refrigerator-replaced freezer led

Near La Siesta Bend, Austin, TX 78749
Thomas L.

Thomas L.

Removed and replaced very Noisey fan motor.

Near Elkhorn Dr, Kingsland, TX 78639
Lou S.

Lou S.

arrived on site to inspect dishwasher not operating correctly. I placed the unit in diagnostic mode and unit operated as designed. I found a large amount of soap debris in the unit and error code 10/1. I found that the dispenser lid did not open during diagnostic mode. I ran the unit in regular wash mode and found that the unit would start then stop and return to the beginning of the wash cycle and shut off. Office to order dispenser and I will return with all pre diagnosed parts. Office schedule return service for 05/08/18. No leaks observed during service.

Near Honeybee Ln, Leander, TX 78641
Dona W.

Dona W.

Arrived on site for lid not locking, replaced lid lock and strike, verified unit is locking. Ran through cycle with clothing. Unit is running to spec. All water connections dry.

Near Chisholm Trail, Salado, TX 76571
Brandon C.

Brandon C.

Arrived on site for UIB timer not functioning properly, found bad control board, I replaced UIB, unit tested good.

Near Rivercrest Dr, Austin, TX 78746
Connor M.

Connor M.

WTW7800XL0 whirlpool washer Arrived on site to test unit for loud noise during operation and oil on ground. Also lid is cracking when lifted. Fiund failed tub seal allowing water into bearing assy. Bearings have failed causing loud operation. Left hinge is rusted out and needs to be replaced. Need autho. Allow 2 hours. Office to schedule directly.

Near Haven Point Loop, New Braunfels, TX 78132
Lou S.

Lou S.

arrived on site to inspect dishwasher not drying. I placed the unit in diagnostic mode and received no error codes. Continued with diagnostics and unit operated as designed with no error codes at the end. Customer advised that the rinse aid was not dispensing and last filled about two months ago. I verified the setting which was at max. I found a large amount of detergent in the unit after diagnostics. Advised the customer to cut back on detergent use using liquid and not the pods. Also advised customer to run their tap water until it got extremely hot then turn the unit on so that it would operate with hot water and not have to heat the water while cycling. I removed and replaced the dispenser and ran the unit through diagnostics again and the unit operates as designed. No water leaks observed during service.

Near Ronald Reagan Blvd, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site to assist with removing unit from wall to replaced failed parts.

Near 4 Oaks Ln, Marble Falls, TX 78654
Luis M.

Luis M.

Refrigerator-installed updated drain tube kit

Near Nelray Blvd, Austin, TX 78751
Dona W.

Dona W.

Arrived on site for low ice production and ice build up in freezer. Found freezer door seal needs replaced. Found ice maker Shute arm in freezer was up, unit is now producing ice. Found high temps in fridge ice is building up behind drawer. Will need to replace rc therm. May need evap motor in freezer as customer stating noise. Customer is going to defrost unit, has signed waiver. Sarah assisted with parts. Office will reschedule. All water connections dry.

Near S 31st St, Temple, TX 76502
Lou S.

Lou S.

arrived on site to inspect cooktop no working. Upon further inspection, I found the right back burner switch not turning; the left front Ignitor not working. The customer advised that the unit shot flames from under the knobs and looking at the manifold you can see the burn marks where it arced causing the flame. I verified all gas connections and none were leaking. Office to order right rear orafice assembly, left from orafice assembly, manifold assembly and 8 screws. Scheduled return service for 05/10/18. No leaks detected during service.

Near Ranch Rd 2243, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model WRX988SIBM01, Arrived on call for fridge dripping from inner top of fresh food section and a shelf is missing, found unit is missing left fresh food door bin and one mid shelf in fresh food section which per office missing parts are not covered, also for water dripping in fresh food section found ice forming at back wall at adapter , will need to order new white adapter kit, and will also need ui due to missing segments, and for rattle noise will need condenser fan motor due to noise is not normal, condenser fan motor , and blade, Skyped office parts and talked to jordan and will reschedule for 5/8/18

Near Quicksilver Cir, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WRX988SIBM01, Arrived on call for fridge dripping from inner top of fresh food section and a shelf is missing, found unit is missing left fresh food door bin and one mid shelf in fresh food section which per office missing parts are not covered, also for water dripping in fresh food section found ice forming at back wall at adapter , will need to order new white adapter kit, and will also need ui due to missing segments, and for rattle noise will need condenser fan motor due to noise is not normal, condenser fan motor , and blade, Skyped office parts and talked to jordan and will reschedule for 5/8/18

Near Quicksilver Cir, Round Rock, TX 78665
Dona W.

Dona W.

Kathy-7721909843, found wiring from factory is incorrect, not able to find wire harness, unit is non repairable due to wiring. Sarah assisted. House is unoccupied. Builder has been made aware.

Near Cozy Creek Dr, Temple, TX 76502
Connor M.

Connor M.

MEDE400XW0 maytag dryer Arrived on site to test unit for shutting off after two minutes and burning smell. Found when unit shut off customer had 1 towel in a sensor cycle. This small of a load will not register on moisture sensor causing the unit to shut off thinking the items are dry. Fiund lint build up in unit from poor ventilation in back of unit. Removed excess lint and debris. Instruct customer on having ducts cleaned and potential fire hazard.

Near Teasley, Kyle, TX 78640
Connor M.

Connor M.

WED4815EW1 whirlpool dryer Arrived on site to install parts for repair. Installed drum, idler pulley, and roller kit. Confirmed unit no longer squeaking. Unit does start to rattle a little when heated up but i was unable to locate issue. Sometimes these noises go away after use. Instruct customer on waiting a month to see if it improves. If customer calls back techline will need to be contacted.

Near Teasley, Kyle, TX 78640
Lou S.

Lou S.

arrived on site to inspect ice machine not working. Upon further inspection, I disconnected the water sensor and turned the unit on. The unit began to operate and dispense water. I noticed that the wiring harness was badly oxidized and the connection to the pump was oxidized also. I also noticed that the large water hose going into the reservoir was cracked. Office to order water pump assembly, hose, water level sensor, and wiring harness. Scheduled return service for 05/09/18 JA. No water leaks observed during service.

Near Archipelago Trail, Austin, TX 78717
Dona W.

Dona W.

Arrived on site for no operation, checked household power is good, removed top panel to check control and found pressure hose loose on control was not sensing water level and was forcing drain. Reseated pressure hose and filled unit with water and clothing, unit is filling and washing. No abnormal noises, unit is running to specifications. All water connections dry.

Near Yuma, Temple, TX 76504
Thomas L.

Thomas L.

Arrived on site for water leaking. Found tub off center due to looose rear suspension spring causing water to,splash during fill. Reconnected spring and tested. All water connections are dry.

Near E 4th St, Georgetown, TX 78626
Dona W.

Dona W.

Arrived on site for dishwasher not washing well, found water temp at faucet 113- instructed customer that water temp must be at 120 or above. Customer turned hot water heater up while tech was there. Checked all parms of wash cycle. Unit is running to mfg specifications. All water connections dry.

Near Carnation Ln, Temple, TX 76502
Connor M.

Connor M.

IBS550PWW01 ikea oven File number-7721908055 arrived on site to test unit for taking a long time to preheat. Checked all components. Sensor read slightly out of range. Replaced sensor. Still same issue. Found 215vac from red to black at terminal block. Contacted techline and confirmed this low of voltage is not enough to properly power heating elements. Instruct customer on contacting an electrician.

Near Ann and Roy Butler Hike and Bike Trail, Austin, TX 78741
Thomas L.

Thomas L.

Arrived on site for communications error. Found failed control and console. Replaced both . Recalibrated with diagnostics. Operations are normal and dry.

Near TX-29, Georgetown, TX 78626
Clif L.

Clif L.

Whirlpool front load washer WFW92HEFW0. Arrived on site to diagnose a washer giving error codes. Found dispenser actuator not connected to actuator motor. Attached actuator arm properly and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Rippling Creek Ct, Austin, TX 78732
Dona W.

Dona W.

Arrived on site for left front burner staying on high constantly, replaced left front infinite switch, all operations checked good on all burners. Customer signed waiver for cooktop removal.

Near Old Mill Rd, Salado, TX 76571
Thomas L.

Thomas L.

Arrived on site for no spin condition. Tested unit and found no spin. Tested actuator and found it to be failed. Replaced and tested and all water connections were dry.

Near Carlson Cove, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

Whirlpool washer model# LSR8433KQ0. Arrived on site to install previous diagnosed parts. Gained acce

Near Red Poppy Trail, Georgetown, TX 78633
Luis M.

Luis M.

Refrigerator-replaced diffuser remolded fresh food door seal

Near W Slaughter Ln, Austin, TX 78748
Connor M.

Connor M.

WTW5000DW1 whirlpool washer Arrived on site to test unit for not starting cycle, latch clicking. Diagnosed bad latch. Replaced and tested unit. Unit working properly, no leaks detected.

Near Old San Antonio Rd, Austin, TX 78748
Luis M.

Luis M.

Refrigerator-replaced icemaker

Near Tetbury Ln, Austin, TX 78748
Steve C.

Steve C.

Arrived on site for the unit is not heating. Tested the unit and found the heating element has no continuity. Replaced the heating element and cleaned the inside of the unit. Unit works properly and advise customer to clean air vents every six months.

Near Farhills Dr, Killeen, TX 76549
Daniel  A.

Daniel A.

WDT710PAHW0 Not cleaning dishes. Defective motor/sump. Verified voltage to component. Replaced motor/sump. Checked water inlet and drain hoses. No leaks detected

Near Hunters Creek Dr, New Braunfels, TX 78132
Daniel  A.

Daniel A.

WOS51EC0AS04 Oven not heating/coming on. Replaced thermal fuse. Verified blower operation/venting. Replaced hi limit thermostat. Verified normal operation after service

Near Hunters Creek Dr, New Braunfels, TX 78132
Dona W.

Dona W.

Arrived on site for unit not running due to door not showing as closed, replaced interlock and all 3 switches, verified operations after replacing. All components checked good. Verified heating. All checks good.

Near Vintage Way, Harker Heights, TX 76548
Brandon C.

Brandon C.

Arrived on site for dishwasher wheels broken on bottom rack and leaking from handle. I replaced all wheels and tub gasket, unit tested good.

Near Lohmans Crossing Rd, Lakeway, TX 78734
Connor M.

Connor M.

KRMF706EBS01 kitchenaid refrigerator Arrived on site to install parts for repair. Installed deli door and deli control. All functions accounted for. Unit working properly at time of service. No leaks detected.

Near Silkgrass Bend, Austin, TX 78748
Connor M.

Connor M.

WTW4816FW1 whirlpool washer Arrived on site to test unit for shaking during wash and not completeing cycle. Found customer washing throw rugs. This model cannot accomodate such dense items and is designed for clothing and light bedding only. Error code for off balance load. No failures of machine. Instruct customer on proper use. Collected service charge via cc.

Near Linkmeadow Dr, Austin, TX 78748
Connor M.

Connor M.

WTW4816FW1 whirlpool washer Arrived on site to test unit for shaking during wash and not completeing cycle. Found customer washing throw rugs. This model cannot accomodate such dense items and is designed for clothing and light bedding only. Error code for off balance load. No failures of machine. Instruct customer on proper use. Collected service charge via cc.

Near Silk Oak Dr, Austin, TX 78748
Mike G.

Mike G.

WRX986SIHV00, Arrived on site for no lights are turning on, checked unit and found that when doors are opened LED lights will not turn on unplugged unit to reset control and plugged unit in and all LED lights are now working checked unit for water leaks and no leaks found at time of srv....

Near Gladedale Dr, Waco, TX 76712
Mike G.

Mike G.

WRX986SIHV00, Arrived on site for no lights are turning on, checked unit and found that when doors are opened LED lights will not turn on unplugged unit to reset control and plugged unit in and all LED lights are now working checked unit for water leaks and no leaks found at time of srv....

Near Gladedale Dr, Waco, TX 76712
Dona W.

Dona W.

Arrived on site for unit not running due to door not showing as closed, replaced interlock and all 3 switches, verified operations after replacing. All components checked good.

Near Old World Drive, Harker Heights, TX 76548
Thomas L.

Thomas L.

Arrived on site as washer would not spend or agitate on certain cycles. Found that the high-speed of the drive motor is defective. Low-speed works fine. Sarah assisted with motor order and return date.

Near Vivion Ln, Georgetown, TX 78626
Lou S.

Lou S.

arrived on site to inspect the lights under a microwave not working. Upon inspection, I found that the bulb housing had been shorted out. I removed and replaced the bulb housing and advised the customer of the correct light bulb to use. I inspected the control board and control is good. Unable to test the light due to customer did not have a bulb. Job completed.

Near Dexter Dr, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model WRF992FIFM00, Arrived on call for filter will not rotate the full 90 degrees to lock in, found defect in filter housing not allowing it to lock in properly, replaced filter housing and tested and all checks good filter housing 91.85, svc/labor rf270 169.99 which =261.84 plus tax 21.60 which =283.44, customer agreed to est. , also found ice in drain and evap sensor was in correct position sealed around drain tube in rear compressor area and cleared ice from drain, no water leaks after repair, call complete.

Near Wakonda Ct, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRF992FIFM00, Arrived on call for filter will not rotate the full 90 degrees to lock in, found defect in filter housing not allowing it to lock in properly, replaced filter housing and tested and all checks good filter housing 91.85, svc/labor rf270 169.99 which =261.84 plus tax 21.60 which =283.44, customer agreed to est. , also found ice in drain and evap sensor was in correct position sealed around drain tube in rear compressor area and cleared ice from drain, no water leaks after repair, call complete.

Near Wakonda Ct, Pflugerville, TX 78660
Clif L.

Clif L.

Whirlpool refrigerator GS6NBEXRL01. Arrived on site to diagnose a refrigerator that is leaking when water is dispensed. Found water line disconnected at freezer door hinge causing the leak. Was able to reconnect waterline through push fitting. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.

Near Hanging Cliff Cove, Austin, TX 78759
Brandon C.

Brandon C.

Arrived on site for dishwasher not powering on, found switch on wall was flipped off not supplying power to dishwasher, also found spring for soap dispenser was broke, flipped the switch and fixed the broken spring, tested good.

Near Cloverbrook Ct, The Hills, TX 78738
Thomas L.

Thomas L.

Arrived on site for no operation. Found power to control but not out of control. Replaced control and unit tested correctly with no leaks.

Near Wolf Ranch Parkway, Georgetown, TX 78628
Dona W.

Dona W.

Arrived on site for humming noise and low wash on top rack, found sump assembly clogged off with debris, plastic, and metal. Removed. Verified operations, all water connections dry. Sump is now clear and motor is allowing for flow, no more noise from obstructions.

Near Dorothy Jane Dr, Killeen, TX 76542
Lou S.

Lou S.

arrived on site to inspect microwave light not working. Upon further inspection, I found that the light bulb in the unit was the wrong size and had burnt out. Also, the bulb housing was burnt. I removed and replaced the bulb housing and light bulb and tested unit. Unit tested good. Job complete.

Near Halsey Dr, Leander, TX 78641
Clif L.

Clif L.

Whirlpool washer WTW4816FW1. Arrived on site to diagnose a washing machine that is not spinning properly. Tested unit and found washer out of calibration causing improper spin cycles. Calibrated washing machine through diagnostics settings and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.

Near Tyson Cove, Austin, TX 78758
Kevin B.

Kevin B.

Arrived on site and found no ice production, ran test 57 and icemaker motorDidn’t cycle. Replaced ice maker and ran test 57 again and it is now cycling properly. Ran test 45 and icemaker filled with water. Requested that customer discard first batch of ice. No water leaks from connections at time of service, job complete.

Near Dusty Canyon, San Antonio, TX 78259
Steve C.

Steve C.

Arrived on site for the unit is tripping the breaker. Found the wires in the junction box wire nuts melted and shorted. Cut the burnt sections off and re wired the junction box. Tested the unit and unit is working properly. All water connections were dry at the time of service.

Near Littlerock Dr, Killeen, TX 76549
Thomas L.

Thomas L.

Install door ropes supplied by customer. All water connections were dry.

Near Silverstone Dr, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect ice maker not working. Customer advised that a few days before today's service, there was a power failure and when they checked the refrigerator the ice maker was working again. I inspected the unit and placed unit in diagnostics. The unit is working as designed and is making ice. I found an abundance of moisture in the rc, on the front of the ice maker and on the opening of the ice bin. Also found large gapping between the rc cabinet and chassis. I used manufacturer approved clear silicone to seal the gapping. Also found that the drain tube in the back of the unit had approximately 1/8 inch gapping between it and the chassis which could be a potential frost buildup inside the rc. I used manufacturer approved white silicone to seal the gap. No water leaks observed during service.

Near Sandbur Lane, Leander, TX 78641
Dona W.

Dona W.

Arrived on site for no operation, found customer has an open ground and water was off to the unit. Washer had been taken outside and moved back inside. Refrigerator was where washer is now located, customer stated that she was shocked by refrigerator that is why Appliance was moved. Spoke to landlord to let him know that customer instruct are not covered. Stated that he did not dispatch us to come out so he would not pay today. All water connections dry. Jordan has added notes.

Near E Valley Rd, Harker Heights, TX 76548
Luis M.

Luis M.

Ice machine. Replaced failed water valve and bin thermistor

Near Beverly Rd, Austin, TX 78703
Dona W.

Dona W.

Arrived on site for sensor dry not drying. Unit would not advance with control for more than 2 minutes. Found sensor wire off of moisture sensor, not allowing for electrode to adjust per moisture. Verified operations after attaching wiring. Air flow good, temps checked good.

Near Richland Dr, Belton, TX 76513
Thomas L.

Thomas L.

Arrived on site or no ice conditions and a torn door gasket. Found open water valve contacts in icemaker and right door gasket torn. Replace both. Water connections were dry.

Near Piedmont Ln, Georgetown, TX 78633
Connor M.

Connor M.

WEE745H0FS0 whirlpool range Arrived on site to test unit for not regulating temps on rr burner. Found switch faulty. Replaced and tested unit. Unit working properly at time of service.

Near River Chase Dr, New Braunfels, TX 78132
Joseph C.

Joseph C.

KRFC302ESS00 Arrived on site for “mullion not seating properly into closing pocket correctly” complaint. Adjusted mullion .25” upward. Left door is now closing properly. No leaks detected, at time of service.

Near Austex Acres Ln, Manor, TX 78653
Dona W.

Dona W.

Found electronic control not shutting down, will need electronic control will need to be replaced/ 126.06 and 137.16/ labor 179.99. Customer does not want to repair at this time. Venting clear. Customer paid by card for 2nd Appliance 54.11.

Near Allena Ln, Temple, TX 76502
Dona W.

Dona W.

Damper-133.77/ RC therm-56.03/ evap cover-151.99/ support-30.49. Arrived on site for loud noise in fridge, found evaporator completely iced over, found damper motor not opening, will need new damper and evaporator motor And cover customer does not want to fix At this time. Paid 108.24 for diagnosis. All water connections dry.

Near Allena Ln, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for no ice production, found ice maker motor stalled would not call for water. Found where auger arm inserts unit is stuck. Replaced ice maker, unit called for water but no water incoming on two way valve, will need valve. All water connections dry, customer pulled refrigerator in and out. Jordan assisted with reschedule and part. Unit is under warranty was purchased in sept 2017.

Near Allena Ln, Temple, TX 76502

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