Service History 333

Near Austin, TX 78727
Justin
Job Details: 03/03/2021
MICROWAVE MAYTAG MMV4205DS0 "Arrived on site for a MW with no heat. I ran the MW with a cup of water and could hear the mag struggle. I gained access to the mag and found the thermostat, cap, and diodes all good. I found a bad mag. One at 30, 60, and 120 seconds. Unit is now working as designed.
Near New Braunfels, TX 78130
Brandon
Job Details: 03/03/2021
WASHER MAYTAG MVWC465HW3
Near New Braunfels, TX 78130
Brandon
Job Details: 03/03/2021
WASHER MAYTAG MVWC465HW3 "Arrived on site for customer complaint of loud noise during spin, found failed gearcase, I replaced gearcase,did not have cam on hand, ordering cam. ;
Near Copperas Cove, TX 76522
Al
Job Details: 03/03/2021
WASHER AMANA NTW4516FW3
Near Austin, TX 78701
Jacob
Job Details: 03/03/2021
OVEN WHIRLPOOL WFG320M0BS3 Arrived onsite to replace control. Replaced control. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78626
Jimmy J.
Job Details: 03/03/2021
DRYER WHIRLPOOL WED6120HC1 "Arrived on site for Long Dry Times - Dryer. Found F2E1 (stuck UI button), unrelated to drying performance. Cleared fault code. Customer now knows to use timed dry for mixed loads. Dryer heating as designed. No repairs needed. Job completed."
Near New Braunfels, TX 78132
Brandon
Job Details: 03/03/2021
FREEZER WHIRLPOOL WRT112CZJZ00 "Arrived on site for customer complaint of unit frosting up and leaking water, found door gaskets needed to be formed after installers switched doors around. After forming gaskets, unit tested good."
Near Austin, TX 78754
Matthew
Job Details: 03/03/2021
WASHER MAYTAG MTW5770TQ0 Arrived onsite for washer not agitating properly. Upon inspection found agitator cam broken in pieces. Job complete
Near Leander, TX 78641
David S
Job Details: 03/03/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for fridge not cooling and lights intermittently not working and ice maker not working. I inspected the unit and work area. I found the freezer at 0 degrees. I tested the ice maker and found it working and filling with water. I tested all fans and found them working. I put the unit into a forced defrost, and found the unit not going through defrost. I tested the defrost heater and the fill tube heater. Both tested good with continuity. The main control will need to be replaced as it will not go through defrost hen forced. I replaced the main control and tested the unit. It is now working as designed. Job complete."
Near Austin, TX 78738
Leonardo
Job Details: 03/03/2021
MICROWAVE KITCHENAID KBHS109BSS00 Arrived on site to replace control. Found new board damaged.
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/03/2021
MICROWAVE GE JKP90DP3BB "Arrived on site for oven combo not when shutting microwave door unit makes a humming sound. Inspected unit and work area. Performed diagnostics and tested door switches. Powered unit on and added a glass of water and shut door without starting. Found water heated up. Found stuck relay on control. ; ordrng 1 WB27T11249 (CONTROL)"
Near Copperas Cove, TX 76522
Al
Job Details: 03/03/2021
RANGE MAYTAG MES5775BAS Arrived on site and inspected range heating issues inside oven.Confirmed the complaint and found the broil element is defective causing the issues.Broil element is on order but not received before dispatched to call.Office to schedule return services due to part availability.Oven sensor marked for use on return visit.Needs more work.; O-emld tckt
Near Round Rock, TX 78681
David S
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW7300DW0 "Arrived on site for washing machine not washing clothes. I inspected the unit and work area. I found error codes F7e5 shifter fault, f7e0 loss of power, f2e1 UI stuck key, F6E2 communication error. I ran the unit through a diagnostics test and I found the unit not spinning. I inspected the gearcase and found it leaking oil. . ; ordrng 1 W11455453 (Gear case)"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 03/03/2021
RANGE KITCHENAID KCGC506JSS00 Arrived n site for cooktop surface paint bubbling up. Inspected unit and work area. Removed cooktop burner surface and replaced with new. Assembled unit and tested cooktop operation. All tested good. Spoke with customer on user care guide.
Near Killeen, TX 76542
Tyler
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Arrived on site for refrigerator previously diagnosed freeezer door gasket. Arrived on site to install the freezer door gasket and was able to reattach and ensure that the freezer door is now sealing properly as designed. Call complete
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 03/03/2021
DRYER MAYTAG MEDC465HW0 Arrived on site for dryer is not heating. Found wall outlet was only getting 25 volts from L1 to L2. Customer will need to contact an electrician to complete the repair. Job completed.
Near Jarrell, TX 76537
Kayman
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW4955HW1 Arrived onsite for washer with no operation. Upon inspection I found the unit unplugged. The resident stated it was stuck making a noise for hours so they unplugged. I restored power and found the drain pump engaging and staying on. I verified voltage at the wall. No leds on the display were lit. I could not get the control to respond or go into diagnostics so I will need to order a control (W11498796) drain pump(W10919003) harness lower (W11233718) capacitor (W11395618) ; ordrng 1 W11498796 (Control) and 1 W10919003 (Drain Pump) and 1 W11233718 (Harness lower) and 1 W11395618 (Capacitor)
Near New Braunfels, TX 78130
Noah D
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW5000DW0 "Arrived on site to inspect washer for not spinning out clothes, upon inspection found the customer used only deep water wash and bulky, filled up unit 3 times and drained, no problems found. Spinning was no issue. Instructed customer on proper use. Complete"
Near Seguin, TX 78155
Noah D
Job Details: 03/03/2021
DISHWASHER AMANA ADB1400AGS1 "Arrived on site to inspect dishwasher for not cleaning dishes, upon inspection found the pump not turning on while operating. Replaced motor and tested with no leaks or issues. Complete"
Near Austin, TX 78746
Kevin
Job Details: 03/03/2021
DISHWASHER KITCHENAID KDTM604KPS0 "Arrived on site and inspected dishwasher and found it is not draining, removed water with vacuum. Drain pump is getting power but will not run will need a new one to correct issue ; ordrng 1 W11416362 (Sump and motor) and 1 W11412291 (Drain pump)"
Near Spicewood, TX 78669
Luis
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Arrived on site for ice bin issues. Found ice frozen in bin and in icemaker compartment,removed icemaker housing found ice frozen in fill cup,defrosted ice in bin and fill cup.
Near Killeen, TX 76549
Tyler
Job Details: 03/03/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher not functioning properly. According to the customer upon arrival they stated that they were getting water and the unit also drained but they did not feel like it was agitating of washing as it was supposed to upon entering diagnostics I found an F for E3 error code indicating that the motor had lost power to the circuit I didnt check voltage coming from the main control and found it was present in accurate indicating that the motor hood and totally failed after confirming with SR
Near Georgetown, TX 78628
Wesley
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Arrived onsite and repaired leak by replacing filter housing. All checks good. Advised customer on repair.
Near Georgetown, TX 78628
Wesley
Job Details: 03/03/2021
DRYER WHIRLPOOL WED6120HC1 Arrived onsite and updated info finding unit in warranty. Display is dead. Unit has proper voltage. Ordering control and ui to repair. Office to reschedule. ; ordrng 1 W11413572 (Control) and 1 W11419058 (Ui)
Near Austin, TX 78704
Matthew
Job Details: 03/03/2021
WASHER WHIRLPOOL WET4027HW0 "Arrived onsite for washer/ dryer combo not working. Upon inspection found Terminal block connector un seated and caused breaker to trip. Secured connector, flipped breaker and tested unit. Unit is functioning properly. No leaks present at this time. Job complete."
Near Niederwald, TX 78640
Andrew
Job Details: 03/03/2021
MICROWAVE AMANA AMV2307PFB4 "Arrived on site to test unit for not starting and displaying Door issue. Found cavity was bend where interlocks mount preventing proper switch engagement. Bend cavity to where switches engaged properly, tested unit, unit works good. Now able to use unit. Tested with glass of water and unit is now operating as designed. Job complete."
Near Leander, TX 78641
Lou
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested the ice maker using my jumper wire and jumping from points T-H and the ice maker failed to harvest. I tested the fill tube and it filled the tray.
Near Niederwald, TX 78640
Andrew
Job Details: 03/03/2021
MICROWAVE AMANA AMV2307PFB4 "Arrived on site to test unit for not starting and displaying Door issue. Found cavity was bend where interlocks mount preventing proper switch engagement. Bend cavity to where switches engaged properly, tested unit, unit works good. Now able to use unit. Tested with glass of water and unit is now operating as designed. Job complete."
Near Georgetown, TX 78626
Paul
Job Details: 03/03/2021
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for a washer not filling with water. I found both the hot and cold fill valves with power but only passing small amounts of water. I replaced both valves and tested the unit. Both valves worked properly and the unit is working as designed. Call complete.
Near New Braunfels, TX 78132
Brandon
Job Details: 03/03/2021
WINE COOLER WHIRLPOOL KUWR204ESB00 "Arrived on site to replace hinges, spacers, compressor, valve, and filter drier, found compressor was shipped on its side inside the box, compressor leaked oil and leads were bent. Ordering compressor and will use other parts on return. ; ordrng 1 8201787 (Compressor) and 1 CNOTE (Office to reschedule)"
Near Austin, TX 78734
Leonardo
Job Details: 03/03/2021
DISHWASHER WHIRLPOOL KDTE504DSS0 Arrived on site to test unit for unit not starting. Test unit and found unit not draining. Removed drain pump and found glass stuck in drain pump. Test unit after removing glass and unit draining and starting job complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 03/03/2021
REFRIGERATOR GE GFE28GSKBSS Arrived onsite for leaking icemaker and ice build up in the fan space of the freezer. Removed ice build up and replaced icemaker to prevent leaking. All checks good.
Near Copperas Cove, TX 76522
Al
Job Details: 03/03/2021
MICROWAVE FRIGIDAIRE FGMV175QFA Arrived on site and inspected microwave not heating.Did the 2 minute water cup test and unit heating as designed.Couldnt duplicate he customers heating issues.Job complete 2/2
Near Georgetown, TX 78633
Wesley
Job Details: 03/03/2021
WASHER WHIRLPOOL WFW92HEFC0 Arrived on site for f3e1 error and unit not spinning out every time. Valves are fine and cleared hose in case of kink. All checks good. Advised customer on repair. And advised to clean washer with afresh cleaning cycle.
Near Harker Heights, TX 76548
Al
Job Details: 03/03/2021
WASHER WHIRLPOOL WFW9050XW00 Arrived on site and inspected front load washer leaking.Confirmed the complaint and found the valve from the cold water valve at the wall was leaking and landlord also had an after market drain hose on the back of the unit that was causing an even bigger leak when the unit is draining.Tenant witnessed all leaks.Im ordering the drain hose from the back of the unit to the drain standpipe.Landlord will need a plumber to fix the leaking from the cold valve.Needs more work ; ordrng 1 WP8181737 (Outer drain hose (back to wall))
Near Austin, TX 78738
Leonardo
Job Details: 03/03/2021
DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived on site to test unit for loud noise. Test unit and found noise coming from drain motor. Removed drain motor and found plastic straw piece stuck in drain motor. Removed piece test unit and unit test good job complete.
Near Elgin, TX 78621
Andy
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRS325FDAB05 Arrived on site for refrigerator not making ice or dispensing water. Tested and inspected unit and found failed water housing.Removed failed part and replaced with new. Tested unit and all operations are normal. Office ran card. No water leaks present at time of service.
Near Florence, TX 76527
Jonathan S
Job Details: 03/03/2021
COOKTOP JENN-AIR JIC4536XS00 Arrived on site for cooktop not powering on. Inspected unit and work area. Disassembled unit and found fuse blown on left side module. Bypassed fuse and powered unit on. Found failed module. .; ordrng 1 W10857233 (MODULE) and 1 W10885135 (MODULE )
Near Jarrell, TX 76537
Kayman
Job Details: 03/03/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher that just fills and drains. Upon inspection I confirmed the complaint. I found a stored error code of F4E3 for motor failure. I was able to use my voltage pen and verified voltage going to the motor. I will need to order a sump and motor (W11025157) returning with the control jus to in case. Office to R/S due to part availability. No leaks detected during service. ; ordrng 1 W11025157 (Sump and motor)
Near Leander, TX 78641
Lou
Job Details: 03/03/2021
OVEN WHIRLPOOL n/a "Arrived on site to inspect wall oven no power. Upon further inspection, I found the display blank and the breaker on. Checked the fuse and found it bad.
Near Seguin, TX 78155
Noah D
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRS325SDHB05 "Arrived on site to inspect fridge for a missing ice container. Ordering full ice container. Office to reschedule ; ordrng 1 WPW10558423 (CONTAINER )"
Near Round Rock, TX 78681
Jimmy J.
Job Details: 03/03/2021
DISHWASHER WHIRLPOOL WDF330PAHS5 Arrived on site for Leaking line for dishwasher under sink. Found drain hose was damaged. Removed drain hose and replaced with new drain hose. No leaks detected after running through diagnostics and allowing dishwasher to drain. Job completed.
Near Cedar Creek, TX 78612
Andy
Job Details: 03/03/2021
WASHER WHIRLPOOL CET9000GQ1 Arrived on site to install previously diagnosed control box. Removed failed part and replaced with new. Tested unit and all operations are normal. C
Near Cedar Creek, TX 78612
Andy
Job Details: 03/03/2021
COOKTOP WHIRLPOOL WCE55US0HS01 Arrived on site for cooktop indicator light is staying on. Tested and inspected unit and found failed switches. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78702
Matthew
Job Details: 03/03/2021
DRYER WHIRLPOOL WHD5090GW Arrived onsite for compact dryer not drying. Upon arrival put unit in diagnostics and found no stored error codes. Checked for proper voltage at the source and to the control. Called tech line for assistance. Ran test SO5 and check for voltage to the compressor and was present but compressor would not turn over. Tech line recommended sealed system repair.
Near Austin, TX 78704
Jacob
Job Details: 03/03/2021
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onsite for unit having dent in left hand door. Looked at door. Saw dent. Replaced door. No issues at this time. Job complete
Near Leander, TX 78641
Lou
Job Details: 03/03/2021
OVEN WHIRLPOOL WOS31ES0JS00 "Arrived on site to inspect wall oven not heating. Customer advised that unit is operating just fine, but the cooktop above it needs to be serviced and the oven needs to be pulled out.
Near Marion, TX 78124
Noah D
Job Details: 03/03/2021
DISHWASHER MAYTAG MDB8959SKZ0 "Arrived on site to inspect dishwasher for not draining correctly, upon inspection found the drain pump had a metal piece that had popped off. Replaced piece inside pump and found no issues draining, will need to order pump. Office to reschedule ; ordrng 1 W11412291 (DRAIN )"
Near Austin, TX 78746
Kevin
Job Details: 03/03/2021
DISHWASHER JENN-AIR JDTSS244GS0 "Arrived on site and replaced left upper rack rail diagnosed on previous visit after replacement upper rack is correct, job complete"
Near Kingsbury, TX 78638
Noah D
Job Details: 03/03/2021
FREEZER FRIGIDAIRE FFFH20F2QWF Arrived on site to inspect freezer for not cooling. Upon inspection found the compressor running but no cool air being produced. Very little ice on compressor. Ordering SS repair. Office to reschedule ; ordrng 1 297217900 (HEAT EXCHANGE) and 1 297414901 (EVAP ) and 1 2HRS (2HRS) and 1 5304524546 (COMPRESSOR ) and 1 SSTECH (SS TECH )
Near Austin, TX 78702
Luis
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRT318FZDW06 Arrived on site for no cool. Powered unit on compressor powered on no frost forming on evaporator diagnosed a leak in the system ordering compressor and evaporator ; ordrng 1 W10897195 (Coupler) and 1 W11401413 (Coupler) and 1 W11401417 (Coupler) and 1 Wpw10143759 (Drier uv) and 1 W10913906 (Access valve) and 1 W11407409 (Evaporator) and 1 W11480426 (Compressor) and 1 2hrs (2 hrs)
Near Pflugerville, TX 78660
Scott
Job Details: 03/03/2021
WASHER AMANA NTW4516FW3 "Arrived on site , replaced gearcase ,spluch, actuator, and drive motor . Ran calibration and diagnostics. All checked normal. No water leaks detected at time of service. Job complete."
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/03/2021
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to install previously diagnosed part. Removed control and installed new control. Still no power. Removed fuse he installed new fuse. Still no power. Found cavity thermostat was faulty. . Ordering cavity thermostat to return and complete the repair. See leave behind pamphlet for a breakdown of what will be due when we return. ; ordrng 1 W10269232 (Cavity Thrm)
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL KBSN608ESS01 "Arrived on site for refrigerator lights not working. Inspected unit and work area. Found FC and RC LEDs not working. Traced circuit to failed FC LED, removed failed lights and installed new. Found lights now working. Tested door operation and checked door switch contact. All tested good, no water leaks detected during service."
Near Leander, TX 78641
Lou
Job Details: 03/03/2021
MICROWAVE WHIRLPOOL WMC30516HZ0 "Arrived on site to install previously diagnosed and ordered appliance. Arrived on site and tested microwave and found it not heating. Due to the microwave not heating and in warranty, I removed and replaced the microwave and tested. Unit is operating as designed. Job completed."
Near Austin, TX 78705
Matthew
Job Details: 03/03/2021
OVEN WHIRLPOOL WFE515S0JS0 "Arrived onsite for oven door not opening or closing properly. Upon inspection found failed door hinges. Replaced hinges, tested unit and unit is functioning properly. Job complete"
Near Taylor, TX 76574
Jimmy J.
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW8040DW4 Arrived on site for Squeaking or Squealing Noise WHEN IT'S SPINNING-WHEN IT STARTS MOVING. Found drain pump was the part making the noise. Removed drain pump and installed new drain pump. No leaks detected. Job completed.
Near Driftwood, TX 78619
Andrew
Job Details: 03/03/2021
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site to test unit for orange flames on LR, RR and FC burners. Found small tube pieces in orifice holders. Removed tube pieces, tested unit, unit is now working as designed. No leaks detected.
Near Driftwood, TX 78619
Andrew
Job Details: 03/03/2021
MICROWAVE KITCHENAID KOCE500ESS06 "Arrived on site to replace MW light per previous tech. Replaced bulb, tested unit, unit works good. Job complete."
Near Leander, TX 78641
Lou
Job Details: 03/03/2021
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found lights in the FC and RC sections not working. I removed and replaced the lights and tested and all lights are operating as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 03/03/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to install sealed system components. Due to the compressor failure and unit not cooling, I removed and replaced the compressor, inverter board, access valve, hv drier and vacuumed the system. Once the system was vacuumed and it held pressure, I installed 6.0 ounces of R134a refrigerant into the system and checked pressures. Unit held pressures and is beginning to cool. Evaporator has a good frost pattern and no signs of leaks. I recommended that the customer allow the unit to cool for approximately 24-48 hours. No water leaks observed during service, job completed."
Near Georgetown, TX 78626
Kayman
Job Details: 03/03/2021
REFRIGERATOR GE GSH25ISXJSS Arrived onsite for refrigerator not cooling but lights are on. Upon arrival the unit was unplugged. I powered on the unit and I could hear the start device engaging but the compressor would not turn on. I checked wall voltage and it checked good. I found 120 Vac going to the start device from the control. I checked the windings on the compressor and they all showed good resistance. I recommended replacing the start device and going from here. The customer agreed so I replace the start. The compressor kicked on once I plugged in the unit. I monitored the amp draw and it stayed at .94. I accessed the evaporator and found a frost pattern forming. I advised the customer to monitor the unit and give us a call if it does not reach optimal temps in 24 hours or so. No leaks were detected during time of service. Job complete.
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/03/2021
DRYER SAMSUNG DV48H7400EW/A2 Arrived on site for dryer making a buzzing noise. Inspected unit and work area. Disassembled unit and checked pulley and guide wheels. Found heating element going to drum vent has slack. Corrected vent for tighter fit. Assembled unit and tested operation. All tested good.
Near Woodway, TX 76712
Jonathan M
Job Details: 03/03/2021
DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site for a dishwasher that has a broken upper rack. Inspected unit and work area. Found both tracks broken and customer advised that the wheels on his adjusters had broken off to.
Near Florence, TX 76527
Jonathan S
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for washer not agitating or spinning. Inspected unit and work area. Found major soap residue buildup. Performed diagnostics mode and checked fault codes. Found error code F2-E1 stuck key, F3-E1 pressure system fault and F8-E1 long drain. Checked analog pressure switch and found clogged, cleared hose. Ran automatic test cycle and found completed. All tested good, no water leaks detected."
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/03/2021
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to diagnose an oven that is leaking. Found both door seals heavily coated with soil impeding function. Seals will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 WPW10282960 (Gasket)
Near Austin, TX 78746
Luis
Job Details: 03/03/2021
REFRIGERATOR KITCHENAID KSSS48QDW00 "Arrived on site for cooling complaint. Removed evaporator cover weak frost pattern found small traces of dye on insulation on heat exchanger,removed kick plate and drain pan found heater pan,compressor,evaporator and heat exchanger will need to be replaced. Found bigger issue with unit,void in insulation causing moisture and excessive water droplets on cabinet that will leak onto floor . ; ordrng 1 W10309995 (Compressor) and 1 2002994 (Pan heater (discontinued )) and 1 WP2003003 (Exchanger) and 1 4388575 (Evaporator) and 1 Wpw10143759 (Drier uv) and 1 Tj90sf8404 (Access valve)"
Near Austin, TX 78727
Justin
Job Details: 03/03/2021
REFRIGERATOR GE GFSS6KEXASS "Arrived on site to install previously diagnosed parts. Installed new control and found the start device, interior lights, and evap fans still not turning on. Control shipping box was damaged and the control that was installed is bad. I also tested voltage at UI and found proper volts, but it is not working indicating a bad UI. Ordering new UI and control to come back and re-install. Bringing back other parts just in case. I also heard a whistle at the compressor and some rust on the lines. Requesting SS tech to look at it. Office to reschedule. ; ordrng 1 WR13X10613 (UI assy) and 1 WR55X10806 (Main Control) and 1 AUTHO"
Near Austin, TX 78750
Matthew
Job Details: 03/03/2021
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived onsite for refrigerator having repeated PO power failure. Upon inspection found evaporator iced over and the evaporator fan frozen in place. Running test 3 evaporator fan motor triggered the PO immediately. Defrost FC and tested components ran additional diagnostics to test thermistors, heater , bi metal and all passed. Re positioned bi metal for optimal readings. Tested unit and unit no longer had PO failure. Job complete."
Near Austin, TX 78737
Robert
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW4955HW1 Arrived on job for complaints of not washing. Found loose nut on cam. Re set nut and test washer. No leaks detected at time of service
Near Martindale, TX 78655
Kevin
Job Details: 03/03/2021
DRYER ROPER RED4640YQ0 "Arrived on site and inspected dryer and found thermal fuse has failed
Near Austin, TX 78744
Jacob
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW5000DW Arrived onsite for unit spilling water. Looked at unit found that the cold water is broken to the washer leaking and the unit will not power on. Need water valve and control board.
Near Wimberley, TX 78676
Andrew
Job Details: 03/03/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to test unit for damaged door panel. Replaced door panel, tested unit, unit works good. Job complete."
Near Cedar Park, TX 78613
David S
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW4850HW1 Arrived on site to install previous diagnosed part. I found out the unit was moved to the maintenance shop. I found the 7nit unplugged. I replaced the control in the unit. I plugged the unit in and ran a calibration. The unit failed calibration. I inspected the motor and capacitor I found the capacitor not working. I am ordering the capacitor to complete the repair. The office will reschedule when we have an eta on the part. ; ordrng 1 W11395618 (Capacitor)
Near Austin, TX 78734
Luis
Job Details: 03/03/2021
REFRIGERATOR KITCHENAID KSSC48QVS06 "Arrived on site for water leaking. Water leaking during icemaker fill,removed top cover found a split on the rubber fill tube bend ordering a new fill tube ; ordrng 1 W11212166 (Tube inlet) and 1 WP2300868 (Fitting) and 1 WP2198677 (Connector)"
Near Leander, TX 78641
David S
Job Details: 03/03/2021
WASHER MAYTAG MHW6630HW0 Arrived on site to install previous diagnosed part. I gained access to the dispenser and replaced it with new. I ran the unit through a diagnostics cycle and found the unit working as designed. Job complete.
Near Austin, TX 78738
Robert
Job Details: 03/03/2021
WASHER WHIRLPOOL MVWB865GW0 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service
Near Manor, TX 78653
Andy
Job Details: 03/03/2021
RANGE WHIRLPOOL WFE525S0JS0 Arrived on site for range not operating. Tested and inspected unit and found failed main harness with terminal block. Ordering needed part. Also ordering cooktop harness in case needed. Also ordering power cord. Left unit unplugged and advised customer not to plug in or use due to safety. Office to schedule return trip.; ordrng 1 W11344556 (Main harness) and 1 W11134603 (Cooktop harness Left) and 1 W11134551 (Cooktop harness right) and 1 PT500 (Power cord) and 1 Seenote (Office to schedule)
Near Belton, TX 76513
Tyler
Job Details: 03/03/2021
COOKTOP FRIGIDAIRE FGEF3035RFE Arrived on site for range needed with previously diagnosed burner element. Upon further inspection I was able to install and repair the needed parts and then reassemble and tested unit was fully functioning as designed. Call complete.
Near Georgetown, TX 78633
Wesley
Job Details: 03/03/2021
RANGE GE JGBP26WEH1WW Arrived onsite and found unit bake igniter failed.
Near Georgetown, TX 78628
Chase
Job Details: 03/03/2021
FREEZER FRIGIDAIRE FFFH17F2QWB Arrived on site to check freezer for no cool issue. Unit had stopped calling abruptly and was unplugged upon arrival. Verified 122 vac to the unit. Advanced the defrost timer and still had no fan or compressor function. Jumped the thermostat and all coin functions began. Diagnosed a failed thermostat control. Replaced thermostat and observed proper cooling functions.
Near Paige, TX 78659
Andy
Job Details: 03/03/2021
WASHER MAYTAG MVWX700XL2A Arrived on site for washer not operating. Tested and inspected unit and found unit is not able to sense basket speed. Spoke with DW and speed sensor is in actuator. Ordering needed part. no water leaks present at time of service.; ordrng 1 WPW10006355 (Actuator) and 1 Seenote (Office to schedule) and 1 Seenote (Authorization needed)
Near Lakeway, TX 78734
Robert
Job Details: 03/03/2021
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of no spin in towel cycle. Called tech line 7730143317. They said that the load of mixed towels and sheets can cause this issue. Whirlpool wants customer to not mix loads and if continues to replace ACU.
Near Pflugerville, TX 78660
Scott
Job Details: 03/03/2021
WASHER WHIRLPOOL MVWB880BW0 "Arrived on site replaced bearing and suspension rods . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete ."
Near Austin, TX 78737
Leonardo
Job Details: 03/03/2021
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for ui not responding. Test unit and couldnt turn unit on. Replaced console test unit and unit test good job complete.
Near Austin, TX 78757
Scott
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "Arrived on site for no cool in both sections . Ran test 4 almost no frost on either evap . Will need sealed system . Ordering compressor, both evaps , service port , UI drier . Weigh 3 hrs . No leaks detected at time of service. Collected 119.06 cc Call to set return . ; ordrng 1 3HRSWEIGH and 1 SERVICEPORT and 1 UVDRIER and 1 W10309988 (COMPRESSOR ) and 1 WPW10239732 (FZ EVAP) and 1 WPW10643261 (FF EVAP)"
Near Briarcliff, TX 78669
Robert
Job Details: 03/03/2021
COOKTOP KITCHENAID KCGC506JSS00 Arrived on job to replace previously diagnosed parts. After replacement test operation.
Near Del Valle, TX 78617
Jacob
Job Details: 03/03/2021
DRYER MAYTAG MEDB855DC4 Arrived onsite to replace parts ordered by previous tech. Replaced thermostat. Tested unit. Unit was heating properly at this time. Saw that the lint trap was thick with lint. Let customer know that the lint needs to be cleaned and also get wall checked for any possible lint or clog in the wall by a professional vent cleaner. If unit still persists not too dry. No other issues at this time. Job complete
Near Cedar Park, TX 78613
David S
Job Details: 03/03/2021
DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer not drying and making a noise. I inspected the unit and work area. I gained access to the blower wheel and found a massive build up restricting air flow. I also found the thermal fuse blown. I replaced the thermal fuse. I tested the unit I found it heating and with good air flow. Job complete.
Near Austin, TX 78737
Leonardo
Job Details: 03/03/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for door no opening all the way. Test unit and found door hitting kick plate. Secured kick plate test unit and unit test good job complete.
Near Austin, TX 78733
Leonardo
Job Details: 03/03/2021
RANGE JENN-AIR JDRP548HL00 Arrived on site to test unit for oven not working correctly. Couldnt duplicate the problem. Found rack bearings broken will need to order née rack ; ordrng 1 W11488688 (Rack)
Near Copperas Cove, TX 76522
Al
Job Details: 03/03/2021
REFRIGERATOR GE gfd28gblets "Arrived on site and inspected newly purchased French door GE refrigerator not cooling inspected the compressor area and found signs of Oil on the condenser housing and on the tube on right rear of unit.Temperatures were 72/74 ff/freezer .Both condenser and evaporator motors were operating.Got on Skype sealed system thread with SW. ; ordrng 1 Research (Unit may not be repairable , SS tech, 2hours, compressor)"
Near Paige, TX 78659
Andy
Job Details: 03/03/2021
WASHER WHIRLPOOL MVWX655DW2 Arrived on site for washer still making noise. Tested unit and is still making squeaking noise. Checked for error codes and found motor failure code. Called tech line and spoke with Robert (SR# 7730149788) Made aware of issue and what was found. Was instructed that motor and belt will need to be replaced. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 W11497303 (Motor) and 1 W11239857 (Belt) and 1 Seenote (Office to schedule)
Near Austin, TX 78738
Robert
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW8500DC5 Arrived on job for complaints of no water. Found faulty valve. After replacement test operation. No leaks detected at time of service
Near Austin, TX 78745
Leonardo
Job Details: 03/03/2021
RANGE FRIGIDAIRE FGF318ECC Arrived on site to replace valve and regulator. Replaced valve went to replace regulator and found regulator connection was completely loose thats why it was leaking. Tighten connections test unit and unit test good. Advised customer to get gas line replaced if continue to smell gas. Job complete no leaks present from range
Near Austin, TX 78744
Jacob
Job Details: 03/03/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. No leaks at this time. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 03/03/2021
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite and customer stated that once a month the ui malfunctions. I performed a factory reset. In the event of call back order ui panel. Advised customer on repair and how to reset.
Near San Marcos, TX 78666
Andrew
Job Details: 03/03/2021
DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site to test unit for leaking. Found third level tub mounted brackets on both sides had loose locks. Tested unit, unit still leaking. Also found drain hose did not have a clamp. Installed clamp. Drain hose is now good. Also installed high drain loop. Customer said unit did not come with mounting brackets. Needing rail holders and tub mounted brackets. To fix issue. Office to reschedule.; ordrng 1 W11101573 (LH TUB BRACKET) and 1 W11256439 (RH TUB BRACKET) and 2 WP8269145 (brckt-mtg)s"
Near Austin, TX 78746
Kevin
Job Details: 03/03/2021
DRYER KENMORE 110.878726 "Arrived on site and replaced user interface diagnosed on previous visit, after replacement dryer is operating normally. job complete"
Near Cedar Park, TX 78613
David S
Job Details: 03/03/2021
WASHER GE GDF520PGJ2BB Arrived on site to install new control. I gained access to the control and replaced it with new. I tested the unit and found it working as designed now.