Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9432 customer reviews

James C.

James C.

REFRIGERATOR FRIGIDAIRE DFHS2313MFKA Arrived on site and installed new solenoid assembly. Tested for proper operation and found unit working properly. Job complete

Near Oak Ridge, Lago Vista, TX 78645
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFG320M0BB2 Arrived on site as right front burner would not ignite. Tested unit and found that the igniter wire was disconnected on the right front burner. Replaced wire and burner now operates properly. This was an open and occupied home.

Near Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for not washing. Test unit and found unit filling with water but not spraying. Replaced sump and motor test unit for leaks no leaks present at this time. Unit washing and draining correctly job complete

Near Byron Dr, Austin, TX 78704
James C.

James C.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on site and installed new ice maker. Tested for proper operation and found ice maker now only calls for water when cycling. Unit working properly. Job complete

Near Council Springs Pass, Leander, TX 78641
Paul R.

Paul R.

MICROWAVE KITCHENAID KMHS120ESS1 "Arrived onsite for the microwave to replace the previous diagnosed parts. I questioned mr if the unit had errored anymore since the last time I was here. Mr stated the open close door message had appeared once. I changed the door switches, interlocks, grille, and installed new screws in the grill. I tested the unit and it is working as designed. Call complete."

Near Belforte Ave, Lakeway, TX 78738
James C.

James C.

WASHER KENMORE 796.41582.411 Arrived on site and installed new hose. Tested unit for proper operation and leaks. I found no leaks after repair and unit working properly. Job complete

Near Vista Heights Dr, Leander, TX 78641
Al R.

Al R.

WASHER MAYTAG MVWB850YW1 Arrived to inspect washer still giving a OL code after repair of lid switch. Disassembled the washer and found the bearing possibly seized up. Informed the customer of my diagnosis and customer opted not to go ahead with any additional repair service and to go buy a new unit.JOB COMPLETE NO CHARGE TO CUSTOMER

Near Marshall St, Fort Hood, TX 76544
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived to inspect refrigerator leveling concerns. I checked all temperatures inside the unit. There was ice on the damper in the ff section. Customer was concerned about the presence of ice. She was also concerned about the excessive frost build up in the freezer cabinet. Customer was instructed on the above issues.JOB COMPLETE

Near Lookout Mountain Ln, Killeen, TX 76549
Diego G.

Diego G.

WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Replaced pump assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Replaced pump assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Replaced pump assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL GI5FSAXVY02 Arrived on site to diagnose the refrigerator not working. Found the main control board was shorted out. Replaced main control board and tested unit. Found all is working properly at this time. The unit is not hooked up to water at time of service.

Near Mearns Meadow Blvd, Austin, TX 78758
Tyler B.

Tyler B.

VENTHOOD WHIRLPOOL WVW53UC0FS1 Arrived on site for vent chimneys . Unit was not installed yet so inspected and left parts with customer

Near US-290, Manor, TX 78653
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Arrived onsite to install new RF door to french door refrigerator from prior visit’s diagnosis. Removed and replaced door. Installed new door gasket as well. Reassembled. Door now sits well to cabinet. No other issues found. All water connections were dry at time of service.

Near Stallion Dr, Robinson, TX 76706
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site for damaged door, replaced damaged door and name plate and tested good, no leaks on site"

Near E Parmer Ln, Manor, TX 78653
Tyler B.

Tyler B.

DRYER MAYTAG MEDB855DC4 Arrived on site for unit making thumping noise. Found roller seized replaced repair kit and tested good

Near Twin Terrace Ct, Round Rock, TX 78665
Brandon C.

Brandon C.

DISHWASHER MAYTAG MDB4949SDH0 "Arrived on site for customer complaint of unit not coming on at all, found electric issue, I did not find any obvious loose connection at terminal block, but when I wiggled the incoming power supply cord the dishwasher would loose power, it’s hard wired. Unit tested good once power was supplied."

Near Carlsbad Dr, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KUDC10FXSS5 Arrived on site to test unit for panel not taking command. Test unit and found connection to control board from panel was loose. Secured connection test unit and unit starting cycles. Job complete.

Near Dexter St, Austin, TX 78704
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site and found icemaker arm receiver is not holding arm securely, it is easily popped out by the drawer closing. Replaced icemaker and a cycle properly and is now operating correctly. No water leaks from connections at time of service, job complete"

Near Estancia Pkwy, Manchaca, TX 78652
Thomas L.

Thomas L.

WASHER MAYTAG MVWX655DW1 Arrived on site for unit that will not agitate or spin properly. Tested unit and found it would shift into agitation but only made very short moves. Found unit to have a failed shift actuator. The actuator arm was broken. Removed and replaced actuator. All operations are now normal all water connections are now dry. Customer will re-install washer and dryer into the utility room as they had them out to help me with my service.

Near Co Rd 234, Georgetown, TX 78633
Leonardo C.

Leonardo C.

MICROWAVE JENN-AIR JMW2327WS02 Arrived on site to to replace bulb. Replaced bulb test unit and light working job complete.

Near Colorado St, Austin, TX 78701
Jonathan  S.

Jonathan S.

DRYER HOTPOINT HTDX100ED4WW "Arrived on site for dryer not starting. Per diagnostics and tested voltage to unit and found correct volts. Removed timer control knob and found broken. Turned timer to on position and found all else is working. Will need to replace dryer knob. Contacted service manger for approval to ship part direct to customer. Will ship part direct to customer. All other operations tested good.; ordrng 1 SEENOTE (PLEASE PROCESS CREDIT CARD ON FILE ) and 1 WE1M652/DTC (timer knob)"

Near NE Inner Loop, Georgetown, TX 78626
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found extremely large mass of ice on RC evaporator. Homeowner will need to thawed unit so parts can be changed. Failure is due to communication issue between controls and thermistors. Main control, UI, and RC thermistor harness will need to be replaced to complete repairs. Return date is set for 2/12/19.Homeowner signed defrost waiver.; ordrng 1 CNOTES (DEFROST NEEDED.)"

Near Brentwood St, Austin, TX 78757
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBRC36FTS04 "Arrived on site for water leaking. Diagnosed ice in drain,defrosted drain and freezer floor,checked water flow through drain good. Labor"

Near Spartanburg Cove, Austin, TX 78730
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Arrived on site for “not cooling issues” complaint. Inspected unit and found evaporator with no frost. Compressor is running and has no issues. Will need new compressor, evaporator, drier and access valve.

Near Post Oak Trail, Cedar Creek, TX 78612
Wesley P.

Wesley P.

WASHER MAYTAG MVWC425BW Arrived on site and found unit gearcase and cam and cap and actuator damaged from seal leak. Ordering gearcase and returning with other parts to repair. Unit is job is half performed and unit gearcase is resting under unit. ; ordrng 1 W11035747 (gearcase)

Near Loryn Dr, Hutto, TX 78634
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW75HEFW0 Arrived onsite for customer complaint of grinding noises coming from front load washer. Hand spun unit and found bearing making grinding noises. Advised that unit will need new tub assembly. OF to R/S once part is available. No water connected to unit at time of service.; ordrng 1 W10901030 (tub-outer)

Near S General Bruce Dr, Temple, TX 76504
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for noise issue. Customer complaint of noise is from evaporator fan motor. Ran diagnostics on fan,fan running no vibration noise. Compressor powered on no odd noise from compressor or condenser fan. U it running as designed"

Near Jesse E. Segovia St, Austin, TX 78702
Al R.

Al R.

WASHER MAYTAG MVWB835DW1 Arrived to inspect washer not starting. Verified complaint and looked underneath and saw there was an item stuck between the outer and inner tub. Disassembled and removed. Reassembled and tested the unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.

Near Cambridge Dr, Killeen, TX 76549
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT910SAYM3 Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested unit and found failed pump and motor assembly. Replaced pump and motor assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Buckshot Trail, Austin, TX 78729
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site and found unit cold water valve was clogged. Removed debris and inspected unit for any other problems. All checks good. Unit is now operating as designed. Advised customer on repair and on use and care.

Near Fazio Cove, Round Rock, TX 78664
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG525S0HS0 "Arrived on site for hinge replacement, replaced and tested good."

Near Hughmont Dr, Pflugerville, TX 78660
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for customer complaint of top load washer not coming on. Removed control panel and found power cable loose. Tighten power supply cord and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near W Park Ave, Temple, TX 76501
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE770H0FZ2 Arrived on site and replaced control. All checks good. Unit is now operating as designed.

Near W Eckhart Ave, Thrall, TX 76578
Clif L.

Clif L.

WASHER WHIRLPOOL 110.272726 Arrived on site to replace agitator for washer. Found unit completely rusted out causing agitator bolt not to come off of transmission assembly due to age and condition of unit customer wants to replace washer but paid in advance for repair. Office will need to refund all collected except service fee for diagnostics. Refund owed per CS.

Near E Main St, Round Rock, TX 78664
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site for “microwave door not closing” complaint. Inspected unit and found top interlock sprung. Reassembled interlock and installed. Tested unit. Unit is performing as designed.

Near N Interstate Hwy 35, Pflugerville, TX 78660
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for “not heating” complaint. Inspected unit and found transformer faulty. Removed and replaced faulty transformer. Tested unit. Unit tests good.

Near Screech Owl Drive, Austin, TX 78660
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site and found unit door latch error. Found loose. Secured and advised customer on repair and advised on use and cafe and optimization of performance

Near Wayzata Ct, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to test unit for unit over cooking. Test unit and found oven gettin to 425 when set at 350. Replaced sensor test unit and unit test good at 350. Job complete no leaks present at this time.

Near Martha Drive, Buda, TX 78610
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW1 "Arrived on site and set washer into diagnostic cycle and manually filled it 8 inches deep in the basket. Found a couple of water drips from hot water hose connection onto valve and tightened connection. Remove control panel and inspected valve and did not find any leaking or water residue. Drained all the water in the tub, standpipe did not overfill. Did not observe any water collecting on the floor or outside of washer. Next used manual cycle to fill hot and cold water at the same time while draining, still did not observe any leaking and standpipe did not overfill. Could not duplicate customers experience during service call, requested the customer leave the washer 2 feet away from the wall for the next several loads to see if this helps in determining where water originates from. No water leaks from connections at time of service, job complete."

Near Inridge Dr, Austin, TX 78745
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site to test unit for RF burner not igniting all the time. Test unit and found bad ignitor. Replaced ignitor test unit and unit working correctly job complete no leaks present at this time.

Near Magnum, New Braunfels, TX 78132
Diego G.

Diego G.

DRYER WHIRLPOOL WED8500BW0 Arrived on site. Checked for burning smell issues. Ran diagnostic test and found error code for restricted airflow. Verified temperatures on dryer all checked OK. Instructed customer they will need to clean out exhaust in order for moisture and lint can go outside. No leaks present. Job complete

Near Mulberry Ct, San Marcos, TX 78666
Diego G.

Diego G.

DRYER WHIRLPOOL WED8500BW0 Arrived on site. Checked for burning smell issues. Ran diagnostic test and found error code for restricted airflow. Verified temperatures on dryer all checked OK. Instructed customer they will need to clean out exhaust in order for moisture and lint can go outside. No leaks present. Job complete

Near Mulberry Ct, San Marcos, TX 78666
Diego G.

Diego G.

DRYER WHIRLPOOL WED8500BW0 Arrived on site. Checked for burning smell issues. Ran diagnostic test and found error code for restricted airflow. Verified temperatures on dryer all checked OK. Instructed customer they will need to clean out exhaust in order for moisture and lint can go outside. No leaks present. Job complete

Near Mulberry Ct, San Marcos, TX 78666
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site for customer complaint of unit leaking gas, found leak coming from regulator and gas line connection. Replaced regulator, tested good"

Near Gulfton St, Houston, TX
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT134TFDW00 Arrived on site for ice build up on roof of freezer. Customer defrosted unit found excessive moisture on roof in freezer. Found large gaps between liner and cabinet also found corner of gaskets not sealing to cabinet. Added adhesive to liner gaps remolded freezer door gaskets. Checked door seal good.

Near Davis Ln, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL ED5VHEXTL01 "Arrived on site for no water tested dispenser no water found dispenser set on locked,unlocked dispenser tested water good water flow ran icemaker through a cycle ice dumped and filled with water"

Near Crownspoint Dr, Austin, TX 78748
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL CAE2795FQ0 Arrived on site for unit that would not operate. Found unit would not operate. Entered technician diagnostic modes and re-calibrated control. Unit operating properly and customer needs to address hot water issue.

Near Ranch Rd 1431, Marble Falls, TX 78654
Diego G.

Diego G.

DRYER MAYTAG MEDX655DW1 "arrived on site. Replaced drum assembly and cycled, all functions tested OK. Instructed customer to run a cycle by it self to eliminate any oil’s on drum. No leaks present. Job complete"

Near Palm St, Seguin, TX 78155
Diego G.

Diego G.

DRYER MAYTAG MEDX655DW1 "arrived on site. Replaced drum assembly and cycled, all functions tested OK. Instructed customer to run a cycle by it self to eliminate any oil’s on drum. No leaks present. Job complete"

Near Palm St, Seguin, TX 78155
Diego G.

Diego G.

DRYER MAYTAG MEDX655DW1 "arrived on site. Replaced drum assembly and cycled, all functions tested OK. Instructed customer to run a cycle by it self to eliminate any oil’s on drum. No leaks present. Job complete"

Near Palm St, Seguin, TX 78155
Steve C.

Steve C.

WASHER WHIRLPOOL NTW4516FW2 Arrived on site for the unit is not working properly. Found the unit is unplugged and customer advised is not working. Plug the unit in and found the drain pump will constantly be on. Re-adjusted the pressure hose on the control board and the unit is working properly. Also calibrated the unit and all water connections were dry at the time of service.

Near Parrish St, Waco, TX 76705
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Arrived on site and attempted test 44 and found icemaker would not cycle and is giving error codes 2–3. Replaced ice maker and this did not improve, Found that wiring at the bottom from freezer door is damaged. A new door will be needed to correct issue. No water leaks from connections at time of service. Explained to customer that doors usually take 6 to 8 weeks for delivery.; ordrng 1 LW11038915 (FREEZER DOOR)"

Near Kyle, TX
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site and found unit operating as designed. Advised customer on findings. All checks good. Instructed on use and care.

Near Wood Lily Tr, Elgin, TX 78621
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW75HEFW0 F6e3 communication error and f6e1 with control. Replaced control. All checks good.

Near Lloyd Ln, Elgin, TX 78621
Tyler B.

Tyler B.

DRYER MAYTAG MEDB835DW4 "Arrived on site for af error. Arrived with af error, tests both thermistors and passed. Replaced complexed vent hose for a flex hose and still got error. Removed the vent from house and ran unit and unit did not give error, good air flow light came one. Repeated for customer to see that vent is still clogged."

Near Vanderbilt Cir, Pflugerville, TX 78660
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW2 "Arrived onsite for customer complaint of top load washer not filling properly. Manually tested fill valves and found cold water barely coming into unit. Removed and replaced water valve. Reassembled and tested unit. Unit now fills,agitates,drain and spins as intended. All water connections were dry at time of service."

Near Lakeshore Dr, Killeen, TX 76543
Arthur B.

Arthur B.

WASHER MAYTAG MVWC565FW1 "Arrived onsite for customer complaint of top load washer not draining out all water out of clothes. Ran diagnostics and found F8E1 (Long Fill) error. Tested unit. Found unit fills as intended. Did find when other water is on in other areas of the home, water pressure is greatly reduced. Customer live in rural county area where water is supply by well. Advised customer that when computer senses u it has not reached water fill level with allotted time, unit will drain and cancel out. Advised customer to raise water pressure to house or not use any other water source while using unit. Cleared error codes and calibrated unit. Unit calibrated successfully. All water connections were dry at time of service."

Near Lampasas, TX 76550
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8500DC5 Arrived on site to diagnose a washer that is not operating. Found long fill error code and hot water valve turned off at wall. Turn on hot water and advised homeowner on thermistor valve operation. No more repairs are needed and all checks good at this time. No leaks were found at time of service.

Near Silverstone Ln, Cedar Park, TX 78613
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site , replaced door panel . No water leaks detected at time of service . Job complete ."

Near Domain Dr, Austin, TX 78758
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on job for complaints of door not closing. Attempted to adjust door,made no difference. Tried to adjust machine,made no difference. Called tech line 7724101839 asked customer to close both doors at same time. No leaks detected at time of service."

Near Lavaca St, Austin, TX 78701
Paul R.

Paul R.

COOKTOP JENN-AIR JGC1530BS00 Arrived onsite for cooktop that is burning the bottom of the pans on the center burner and can’t adjust the flame down. Ms stated this description was wrong and the actual complaint is that the burner still yellows on the low setting and in between low to simmer. I found the burner still yellowing when set to low and worse turning it down to simmer until it was all the way on simmer. The burner looks good on high and simmer. I spoke with Ed at techline. Ed advised replacing the complete manifold again because this is a air/fuel mixture issue. After replacing the manifold reinstall the correct orifice and test it. If the unit doesn’t burn correctly at this point install the next size smaller and test it and off this still doesn’t correct the flame install the 88 in the kit and test it. If this corrects the flame call techline and report this. SR# 7724118536. Ordering c-notes & W10691441 MANIFOLD. ; ordrng 1 C-NOTES (THE OFFICE WILL NEED TO SCHEDULE THE RETUR

Near Median Rd, Austin, TX 78734
Joseph C.

Joseph C.

WASHER ADMIRAL ATW4676BQ1 "Arrived on site for “unit not draining” complaint. Inspected unit and found bailing wire, like previous visits. Removed wire and changed pump. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Greasy Bend, Smithville, TX 78957
Tyler B.

Tyler B.

REFRIGERATOR GE GSH25JSDDSS "Arrived on site for unit not dispensing water, tested at dispenser and couldn't hear valve, replaced valve and did not fix, found filter head rusty and recommend that it should be replaced. Replaced and still did not fix, found tube in door frozen, spend hour steaming line,

Near St Paul Rivera, Round Rock, TX 78665
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site. Check for Icemaker issues. Found ice in ice bin clumped up together. Verified enough water coming in to icemaker. Adjusted damper to allow more air in freezer. Instructed customer to dump out ice been once a month to keep from clumping. All functions tested OK. No leaks present. Job complete

Near Landa St, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site. Check for Icemaker issues. Found ice in ice bin clumped up together. Verified enough water coming in to icemaker. Adjusted damper to allow more air in freezer. Instructed customer to dump out ice been once a month to keep from clumping. All functions tested OK. No leaks present. Job complete

Near Landa St, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site. Check for Icemaker issues. Found ice in ice bin clumped up together. Verified enough water coming in to icemaker. Adjusted damper to allow more air in freezer. Instructed customer to dump out ice been once a month to keep from clumping. All functions tested OK. No leaks present. Job complete

Near Landa St, New Braunfels, TX 78130
Wesley P.

Wesley P.

OVEN WHIRLPOOL WFE505W0HW0 "Arrived on site and found unit operating as designed. Adjusted calibration per customer experience. All checks good, advised customer on use and care."

Near Old Coupland Rd, Taylor, TX 76574
Tyler B.

Tyler B.

VENTHOOD WHIRLPOOL VWU37UC0FS0 Arrived on site for vent not running. Found connection loose on junction . Corrected and tested made loud noise. Found out screw too deep. Corrected and tested good

Near Freeman Park Pl, Round Rock, TX 78665
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS571CIDB01 Arrived on site for the unit is not making ice. Tested the unit and found under the freezer door the wires are broken. Found the unit will need a new freezer door and the office will have to get authorization. Office will need to reschedule the customer.; ordrng 1 LW10859844 (FREEZER DOOR BLK)

Near Eisenhower Court, Georgetown, TX 78633
Robert J.

Robert J.

DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of dryer not drying. After inspection found cutoff switch open replaced cutoff switch ran test cycle and operation was normal. Also recommended customer gets vent cleaning service to maintain proper air flow.

Near Otono Loop, Kyle, TX 78640
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site and inspected refrigerator and found handle is loose on freezer, attempted to tighten it but left-hand side riser is loose from actual handlebar and it will need to be replaced. No water leaks from connections at time of service customer requested Wednesday, February 13 for next visit; ordrng 1 W10915364 (handle)"

Near Nunsland Drive, Austin, TX 78744
Robert J.

Robert J.

OVEN JENN-AIR JGRP436WP02 Arrived on job for complaints of gas smell in oven. Adjusted air to fuel mixture. No leaks detected.

Near Caballo Trail, Canyon Lake, TX 78133
Steve C.

Steve C.

REFRIGERATOR FRIGIDAIRE LFHT1817LWA Arrived on site for the unit is not cooling in the ff section. The freezer is at 0 degrees. Tested the unit and found the evaporator fan motor will not turn and there is voltage to the motor. The fan motor is defective. .; ordrng 1 242077702 (motor)

Near Blessing Ranch Rd, Liberty Hill, TX 78642
Robert J.

Robert J.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on job for complaints of time dropping minutes on oven. Called tech line 7724115972 and tech line verified hz below 60 which causes clock to run slow. Will need electrician to correct power supply issue.

Near Comal Springs, Canyon Lake, TX 78133
Brandon C.

Brandon C.

WASHER MAYTAG MHW5500FC1 "Arrived on site to replace control board, after replacing unit tested good."

Near Cypress Mill Rd, Johnson City, TX 78636
Kevin B.

Kevin B.

UNKNOWN UNKNOWN VAN NISSAN oil change

Near 221 Dr, Buda, TX 78610
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KFIV29PCMS02 Arrived on site to diagnose a refrigerator that is leaking. Found drain tube clogged. Remove the clog from tube and found water flowing properly at this time. No other leaks were found at time of service. Homeowner is going to thaw unit manually over 24 hour period With all doors open and has signed defrost waiver.

Near Potters Trail, Austin, TX 78729
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to diagnose an oven that is overheating. Found unit overheating by 25 to 30°. Reset calibration settings to compensate for offset. Found all is now functioning properly.

Near Nightshade St, Austin, TX 78728
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for the unit is not getting cold in the refrigerator section. Found all the fans are working properly and the temperature in the freezer is at 0°. Found The customer is using a shelf that is blocking the top shelf and not allowing the air to go to the bottom. Remove the small shelf and tested the unit. Unit is working properly and all water connections were dry at the time of service.

Near Yaupon Ln, Georgetown, TX 78633
Paul R.

Paul R.

COOKTOP JENN-AIR JGD3430BS00 "Arrived onsite for the cooktop with the knobs hard to turn. I found the LF valve locked up and not movable. When trying to access the manifold the screws broke on the RR burner and the LF burner. Need to replace the orifice holders, all of the burner head screws, and the manifold. Ordering WP7527P031-60 HOLDER-ORF, WP7527P003-60 HOLDER-ORF, & 8EA WP90767. Marking the prescreened manifold as UORV.; ordrng 1 WP7527P003-60 (HOLDER-ORF) and 1 WP7527P031-60 (HOLDER-ORF) and 8 WP90767 (SCREW)s"

Near Coleto Creek Trail, Austin, TX 78732
Lou S.

Lou S.

WASHER MAYTAG MVWC500VW1 "arrived on site to inspect washer not agitating. Upon further inspection, I placed the unit in agitation mode and the tube/agitator did nothing. I placed it in spin mode and the basket barely moved. I inspected the motor and gearcase components and in spin mode, the motor was turning and the clutch was spinning, but the basket would not spin. I removed the agitator and found the agitator bolt was loose. I tightened the bolt and tested again in agitation and spin and the unit operated as designed. No water leaks observed during service, job completed. Customer has no email address to send a receipt."

Near Ridgewood Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW2430DP02 Arrived on site to replace console. Replaced console test unit and unit heating correctly job complete.

Near Moonglow Ave, New Braunfels, TX 78130
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HB0 Arrived on site to diagnose a microwave that Has surfaced lights that are non-operational. Found failed control board due to shortage light relay. Replaced control board and tested unit. Found all is functioning properly at this time.

Near Fossilwood Way, Round Rock, TX 78681
Clif L.

Clif L.

WASHER WHIRLPOOL MVWB850YW1 Arrived on site to replace bearing for washer. Replaced bearing and tested unit. Found all is functioning properly at this time. Advised homeowner not to use unit for 24 hours to allow seal glue to cure.

Near Buffalo Speedway, Leander, TX 78641
Arthur B.

Arthur B.

VENTHOOD WHIRLPOOL UXT5230BDS1 Arrived onsite for customer complaint of ventahood fan blade keeps coming off. Found fan blade loose. Removed and replaced both motor and fan blade. Reassembled and tested. Fan blade works as designed. No other issues found.

Near Royal Oak Dr, Georgetown, TX 78628
Joseph C.

Joseph C.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Arrived on site for “numbers fading on ui” complaint. Per my previous diagnosis, removed and replaced ui. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Meuth Cemetery Rd, Red Rock, TX 78662
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KBRS22KGBL Arrived on site for the unit is freezing. Tested the unit and found the compressor is noisy and hot. The evaporator has a partial frost pattern. Found the unit will need a new compressor. Customer advised he’ll be getting a new unit. All water connections were dry at the time of service.

Near Co Rd 285, Liberty Hill, TX 78642
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS92EC0AS04 "Arrived on site and inspected oven and found interior glass has broken, both exterior panels are fine and all shattered glass is being contained inside of door. Will need to bring back interior glass to correct issue.; ordrng 1 WPW10347596 (glass-door)"

Near Mundomar Drive, Austin, TX 78739
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to replace water valve for refrigerator. Replaced valve and found no change in water function for icemaker. Found disconnected wiring harness by compressor for primary valve assembly. Reconnected harness and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Fairfield Loop, Leander, TX 78641
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and found no power at terminal block. Found a light switch next to the garbage disposal that is off and after turning it on power has returned to dishwasher. Ran a diagnostic cycle and found all functions are now operating properly. No water leaks from connections at time of service, job complete"

Near Celery Loop, Austin, TX 78748
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW2430DP02 Arrived on site to replace console. Replaced console no error codes showing unit heating correctly job complete.

Near Moonglow Ave, New Braunfels, TX 78130
Robert J.

Robert J.

DRYER WHIRLPOOL WGD4800BQ Arrived on job for complaints of clothes not drying. Found blockage in vent preventing air flow. Recommend customer gets air cleaning service.

Near Provines Dr, Austin, TX 78753
Leonardo C.

Leonardo C.

RANGE MAYTAG MGS8800FZ0 Arrived on site to test unit for unit tripping breaker. Test unit and found wire to ignitor harness pinched touching metal. Cleaned wire and secured connection and wire. Test unit and unit test good job complete all ignitor working and unit not tripping breaker.

Near Caraway, Kyle, TX 78640
Wesley P.

Wesley P.

OVEN WHIRLPOOL KOST100ESS03 Arrived onsite and found customer had just installed oven and used for the first time. Customer was concerned about factory film and also unable to make selections as customer was pushing too hard on touch panel. All else checks good. Unit is operating as designed.

Near La Selva Drive, Elgin, TX 78621
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOS51EC0AS03 Arrived on site for unit not heating properly. Homeowner feels the unit is under heating slightly. Tested unit to find that it would only heat to 259°. broil element is cherry red so voltage is good. Unit will need bake components. Oven is now too hot now to work with. Will completely diagnose on return trip.; ordrng 1 W10839510 (cntrl-elec) and 1 W10859573 (sensor) and 1 WPW10546517 (elmnt-bake)

Near Canyon View Rd, , TX 78628
Lou S.

Lou S.

COOKTOP JENN-AIR JGD3430WS00 "arrived on site to inspect cooktop burners not igniting. Upon further inspection, I tested all of the burners and all of the Ignitor worked. The front left burner would not ignite. There was plenty gas flow and the Ignitor was operating, but the arc was not hitting directly on the burner head to ignite the gas. I attempted to clean around the Ignitor and burner head to give the arc a clean surface to hit, but it did not work. I advised the customer that when I go to remove the screws, they will more then likely break, at which time I would have to order the orifice holder and screws. I sprayed some penetrating oil on the screws and when I went to remove the first screw, the head of it sheared off. I advised the customer of the situation and explained that the orifice holder would have to be removed and when I go to remove the other screws, the same issue will happen due to years of corrosion on the screws. At that time, the customer said no to the repair.

Near Plantation Dr, Round Rock, TX 78681
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to replace tracks. Replaced tracks test unit and unit test good. Also saw upper spray arm hitting dishes on bottom rack. Advised customer to be careful on loading the unit because it could cause door not to close correctly or open or leak job complete.

Near Double L Drive, Dripping Springs, TX 78620
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for unit not draining . Found water sitting in washer pan . There was enough water in bottom to have belt sitting in water . Found water valve was leaking . Replaced valve . Ran test cycle all functions are normal . Belt is squealing because it wet . If continues after a couple loads recommend new belt and cam kit . No water leaks detected at time of service . Job complete .

Near Avery Ranch Blvd, Austin, TX 78717
Wesley P.

Wesley P.

DRYER MAYTAG MGD8200FW0 Arrived on site and found unit pausing and steaming even when steam not selected. Reset unit control and checked all connections. Airflow excellent. All else checks good. Advised that in event of persistent symptom return with hi and control.

Near Brixham Cove, Austin, TX 78753
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8040DW0 "arrived on site to install previously diagnosed and ordered parts. Previous tech diagnosed the unit as needing a gearcase and clutch. I removed and replaced the gearcase/clutch and calibrated it. Tested unit and it operated as designed. No water leaks observed during service, job completed."

Near N Hill Cir, Leander, TX 78641
Steve C.

Steve C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for the unit is making a loud grinding noise. Tested the unit and found a grinding noise is coming from the cam and gear case. Also found the wash plate is starting to rust and worn out. Replace the cam, gear case, and the wash plate and tested the unit. Unit works properly and all water connections were dry at the time of service."

Near Fort Hill Rd, Waco, TX 76705
Al R.

Al R.

MICROWAVE GE JNM1541DM5BB Arrived to install previously ordered parts. Reassembled the microwave after installing parts and unit tested as designed.JOB COMPLETE

Near Shimla Drive, Killeen, TX 76542
Arthur B.

Arthur B.

REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived onsite for customer complaint of french door refrigerator making loud noises. Removed evaporator cover on freezer section and found ice build up near evaporator fan. Removed all ice build up from evaporator fan area. Reassembled and tested. Unit is now quiet as intended. No other issues found. All water connections were dry at time of service.

Near Willowood Ln, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site or ice build up in fresh food. Found ice build up behind icemaker housing and on housing. Per service pointer will need to install control kit and adapter kit.

Near Ridgewood Rd, Austin, TX 78746
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GC3NHAXVY01 Arrived on site. Check for no cooling issues. Found main control board not sending power out to components on the refrigerator. Will need main control board to repair unit. Customer also have an issues with icemaker not working. Sensors checked OK all indications show bad icemaker. Will have icemaker on hand if customer wants to go with repair next time. Office to rescheduleFile#7724087636; ordrng 1 W10823803 (CONTROL )

Near Lone Oak Rd, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GC3NHAXVY01 Arrived on site. Check for no cooling issues. Found main control board not sending power out to components on the refrigerator. Will need main control board to repair unit. Customer also have an issues with icemaker not working. Sensors checked OK all indications show bad icemaker. Will have icemaker on hand if customer wants to go with repair next time. Office to rescheduleFile#7724087636; ordrng 1 W10823803 (CONTROL )

Near Lone Oak Rd, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GC3NHAXVY01 Arrived on site. Check for no cooling issues. Found main control board not sending power out to components on the refrigerator. Will need main control board to repair unit. Customer also have an issues with icemaker not working. Sensors checked OK all indications show bad icemaker. Will have icemaker on hand if customer wants to go with repair next time. Office to rescheduleFile#7724087636; ordrng 1 W10823803 (CONTROL )

Near Lone Oak Rd, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

VENTHOOD KITCHENAID KXU8036YSS1 Arrived on site to replaced housing. Replaced housing test unit and unit test good job complete.

Near Double L Drive, Dripping Springs, TX 78620
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "arrived on site to install previously diagnosed and ordered part. I removed the wheels from the old lower rack and installed them to the new rack and tested the rack and it operated as designed. The old rack had a cut in the racking and was beginning to rust. No water leaks observed during service, job completed."

Near Lost Peak path, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR GE DSHF9NGYBCBB "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found that the fill tube was frozen. I checked the temps in the fc=34 degrees & rc =53 degrees. I found that the evaporator had a good frost pattern but the Evap fan motor sounded weak which is the reason for the high temps. I am ordering the Evap fan motor and scheduled return service for 02/08/19. Office to refund fees from prior service. No water leaks observed during service.; ordrng 1 WR60X10307 (mtr dc evap fan asm)"

Near Diamond Dove Trail, Georgetown, TX 78628
Robert J.

Robert J.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on job for complaints of not completing cycle. Found code display for over load. Changed settings for water soft and soap strength.

Near Pecan Bend, New Braunfels, TX 78130
Clif L.

Clif L.

OVEN WHIRLPOOL WOD93EC0AS05 Arrived on site to test calibration on oven. Found upper oven 10° too low and the lower oven 20° too low. Reset calibration settings to compensate for offset. Tested unit and found all is functioning properly at this time.

Near High Lonesome, Leander, TX 78641
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL DU1055XTVQ1 "Arrived back on site for same complaint, customer decided to proceed with repair. Replaced control panel and tested good no leaks on site .

Near Angelina Dr, Round Rock, TX 78665
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC704FSS00 "arrived on site to install previously diagnosed and ordered part. Removed and replaced the UI and tested unit. Unit operated as designed. No water leaks observed during service, job completed."

Near Bondick Rd, Cedar Park, TX 78613
Scott  M.

Scott M.

RANGE MAYTAG MER6770AAC Arrived on site for small front left burner not coming on . Found both switch and burner scorched . Replaced both and unit is now heating up . Job complete .

Near Falcon Ridge Dr, Austin, TX 78733
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519FS0 "arrived on site to inspect microwave display going off. Upon further inspection, I found the display not on but when opening the door, the inner light came on. While testing the unit by opening /closing the door, the inner light began to flicker but the display never came back on. I attempted to operate the unit by pressing a time and start and nothing happened. I removed all three switches/both interlocks and the main control and tested. The unit operated as designed. I advised the customer of my findings and repairs. Job completed."

Near Mauldin Street, Georgetown, TX 78628
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC18NNTS1 "Arrived on site for no ice. Ran diagnostics found weak water flow to reservoir diagnosed failed smart valve. Removed failed valve,installed new valve,checked water connections no leaks,powered unit on good water flow to reservoir.

Near Congress Ave, Austin, TX 78701
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4800BQ "Arrived on site and inspected washer and found drain pump is running constantly. Set washer into diagnostic cycle and ran all functions in manual And everything is working properly. Reset control board with a calibration and ensured pressure hose was clear, drain pump has stopped. Request of the customer attempt to do some laundry, if issue persists will need to replace the control board. No water leaks from connections at time of service, job complete."

Near Villita Cove, Austin, TX 78741
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator ice maker not working. I tested temps in the fc=34, and rc=44. Found the unit not leveled or squared. I tested the ice maker and it operated as designed. I found a large amount of frost on the Evap. I defrosted the unit and it defrosted as designed. I leveled and squared the unit and am ordering the UI and Evap harness. Scheduled return service for 02/08/19. No water leaks observed during service.; ordrng 1 W10911770 (HARNS-WIRE) and 1 W11214887 (CONTROL-ELEC)"

Near Valley View Dr E, Leander, TX 78641
Scott  M.

Scott M.

WASHER MAYTAG MVWB835DW3 "Arrived on site ,replaced console and control . Ran calibration and service test . Both checked normal. No water leaks detected at time of service job complete ."

Near Scenic Bluff Dr, Austin, TX 78733
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found only partial frost pattern on evaporator indicating failed compressor. Compressor and UV dryer will need to be installed to complete repairs. Office will need to set a return appointment for two hour job.; ordrng 1 CNOTES (2 HOUR JOB) and 1 SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 W10507884 (compressor)

Near Valley View Dr E, Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Arrived on site and found unit operating with huge airgap. Used heat gun and silicone to correct airgap. Unit is now operating as designed. Possible control complications. Customer will call back in event of repeat symptom.

Near Lone Star Blvd, Hutto, TX 78634
Kevin B.

Kevin B.

DRYER MAYTAG MED8200FW0 "Arrived on site and found airflow error code, found what customer is experiencing was anti-static function during the last eight minutes of a dry cycle recommended that vent to exterior be cleared to prevent any further damage no further repair is required at this time, job complete"

Near Fallow Run, Austin, TX 78736
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB4949SDM2 Arrived on site to test unit for bottom wheels coming off. Test unit and found broken wheel on left and right side. Replaced 3 wheels test unit and unit test good. Customer also said upper rack rusted found rust on rack ordering new rack W10918525. Office to reschedule ; ordrng 1 W10918525 (UPPER RACK )

Near Cap Ridge Peak, New Braunfels, TX 78130
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived to inspect refrigerator freezing items in refrigerator. I confirmed the complaint and instructed the customer about the damper and instructed them on the unit. All water lines were dry at the time of service.JOB COMPLETE

Near Bluebird Trail, Copperas Cove, TX 76522
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KBSD612ESS01 "Arrived on site and inspected refrigerator and found ice been has frozen in place. Removed ice bin and cleared all built up frost from chute. Recommended to customer that bin be removed and inspected frequently to prevent ice build up. Took one picture of the frost in the ice chute. No water leaks from connections at time of service, job complete SR7724113068"

Near Waterbank Cove, Austin, TX 78746
Tyler B.

Tyler B.

DISHWASHER KENMORE 665.12773K310 "Arrived on sote for unit leaking from right side above junction box. Found water to be coming from float switch seal, removed baskets, removed float, found nut loose, corrected and tested good no leaks on site . Service fee waived"

Near Callisto Terrace, Austin, TX 78727
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for noise issue and ice build up in fresh food. No frost build up on back cover possible popping noise in freezer is during defrost cycle which is normal for popping noise. Tested damper loud noise from diffuser,unplugged diffuser cold air entering around diffuser housing. Replaced diffuser added sealer around housing to prevent cold air entering when diffuser door is closed. Checked water flow weak,installed bypass good water flow reinstalled filter water flow good advised customer if water flow decreases to replace water filter.Powered unit on tested unit unit working as designed."

Near Coventry Rd, Spicewood, TX 78669
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL ED5PVEXWS02 "arrived on site to install previously diagnosed and ordered part. Upon arrival, the customer said the ice maker stopped working. I found that the evaporator was completely iced over. I did not install the diffuser as it is not the problem. I unplugged the unit and plugged back in after approx. 30 seconds. This allowed the unit to override defrost mode. The heater began to melt to ice. Using my steamer, I got rid of the remaining ice buildup. I am ordering the defrost control and scheduled return service for 02/07/19. Customer requests first call 8-10. No water leaks observed during service.; ordrng 1 WPW10366605 (cntrl-elec)"

Near W Parmer Ln, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR AMANA ASI2175GRS00 "Arrived on site for cooling issue. Diagnosed unit not defrosting,removed Evap cover,ohmed thermistor and heater both read good. Diagnosed main control not running through a forced defrost. Ordering main control box; ordrng 1 W11203272 (CONTROL BOX)"

Near Ranch Rd 620, Austin, TX 78732
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JF36NXFXDE01 I gave the 10 screws to ms. Call complete.

Near Valley Cir, Austin, TX 78731
Robert J.

Robert J.

REFRIGERATOR JENN-AIR JUC2450ARS "Arrived on job for complaints of door falling off. found the screw loose,tightened screw and re aligned door.

Near Longs Peak, Canyon Lake, TX 78133
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and reset control and found motor fault error code. Found wire backed out at motor connection. Secured, all else checks good, unit operating as designed in diagnostics."

Near E Palm Valley Blvd, Round Rock, TX 78664
Steve C.

Steve C.

OVEN KENMORE 790.48193 Arrived on site to replace the control board due to error code f10 . Replaced the control and tested the unit at 400 degrees. Unit works properly and job complete. Customer has a one year warranty on the part and labor.

Near Harold Clark Rd, Bartlett, TX 76511
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG505M0BB2 "Arrived on site and found oven light will not turn off button is unresponsive on control board. Replaced control board and it is now operating properly, job complete."

Near Rockridge Dr, Austin, TX 78744
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW2 "Arrived on site. Checked for no water issues. Found error code for bad thermistor on water valve. Replaced housing assembly, all functions tested OK. No leaks present. Job complete"

Near Turkey Tree Trail, Seguin, TX 78155
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW2 "Arrived on site. Checked for no water issues. Found error code for bad thermistor on water valve. Replaced housing assembly, all functions tested OK. No leaks present. Job complete"

Near Turkey Tree Trail, Seguin, TX 78155
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW2 "Arrived on site. Checked for no water issues. Found error code for bad thermistor on water valve. Replaced housing assembly, all functions tested OK. No leaks present. Job complete"

Near Turkey Tree Trail, Seguin, TX 78155
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL RMC275PVB01 Arrived on site to replace fuse. Replaced fuse test unit and unit test good light working and and heating job complete.

Near Heatherwood Dr, Austin, TX 78748
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite for customer complaint of French door refrigerator not making ice in door. Ran diagnostics and found error code E2 (Lost Home Position). Ran test 036 and found no movement in icebox fan. Removed and replaced both icemaker and icebox fan. Reassembled and tested unit. Unit call for water as intended. No other issues found. All water connections were dry at time of service.

Near Oak Tree Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site and inspected dishwasher and after running a diagnostic cycle all functions are operating properly. Water temperature is 108 degrees at kitchen faucet after 1 minute. Recommended that it be raised to a minimum of 120° and also pods be placed directly into tub not dispenser. Heating element was likely reset by diagnostic cycle and explained to customer how water temperatures can cause it to turn off for its own safety. No water leaks from connections at time of service, job complete"

Near Nalide St, Austin, TX 78745
Lou S.

Lou S.

REFRIGERATOR GE GSH25JFTFBB "arrived on site to inspect refrigerator water not dispensing and no ice. Upon further inspection, I tested the water dispenser and nothing came out. I checked ohms to the valve since I could not hear the valve come on and found it to be open. I removed and replaced the valve and tested ad still no water. The customer put a new filter in within the last few months. I removed the filter and found evidence of a leak in the filter head. I removed and replaced the filter head and tested again and still no water. I disconnected the water line at the bottom left hinge of the door and found that the supply water line was frozen. I attempted to defrost the line, but due to time, I was unable to do so. I verified the ice maker was working and found frozen water that had splashed from the water tube onto the ice dispenser motor area. I found that the solenoid had gone bad due to this. I am ordering the solenoid and water reservoir and will return with all remaining pr

Near Runners Ridge, Pflugerville, TX 78660
Diego G.

Diego G.

VENTHOOD WHIRLPOOL UXT5236BDS1 "Arrived on site. Checked for noise issues. Found blade not secure correctly allowing noise to occur. Reposition blade and cycled, all functions tested OK."

Near Stone Crossing, New Braunfels, TX 78132
Diego G.

Diego G.

VENTHOOD WHIRLPOOL UXT5236BDS1 "Arrived on site. Checked for noise issues. Found blade not secure correctly allowing noise to occur. Reposition blade and cycled, all functions tested OK."

Near Stone Crossing, New Braunfels, TX 78132
Diego G.

Diego G.

VENTHOOD WHIRLPOOL UXT5236BDS1 "Arrived on site. Checked for noise issues. Found blade not secure correctly allowing noise to occur. Reposition blade and cycled, all functions tested OK."

Near Stone Crossing, New Braunfels, TX 78132
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE204DSS0 "Arrived on site , replaced upper rack . Gasket wasn’t needed . Since repair unit hasn’t leaked . Ran diagnostics test , all checked good . Nonwater leaks detected at time of service . Job complete . No money’s collected ."

Near Goodrich Ave, Austin, TX 78704
Steve C.

Steve C.

DRYER GE GTD42EASJ2WW Arrived on site for the unit is making noise. Tested the unit and found there is a scraping noise and the unit drum will barely rotate. Disassembled the unit and found the pulley is not align with the belt. Readjusted the belt and assembled the unit. Unit works properly and advise customer to clean air vents every six months.

Near W Jackson St, Bartlett, TX 76511
Jonathan  S.

Jonathan S.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site for dishwasher not completing cycles. Performed diagnostics mode and at start up of diagnostics mode lights on display were soiled and would not continue with test cycle. Checked door switch and found in closed position. Tested at control and found control not reading door latch. Removed failed control and installed new. Tested unit in diagnostics mode. All tested good, no water leaks present."

Near Liberty Hill, TX 78642
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher not working. Upon further inspection, I tested in diagnostics with no error codes. After the water dispensed into the tub, the motor never came on. I removed and replaced the sump/motor assembly and tested. Unit operated as designed with no error codes. No water leaks observed during service, job completed."

Near Buttercup Creek Blvd, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED8000DW4 "Arrived on site for dryer shutting off after 5 minutes of run. Performed diagnostics mode and checked fault code, found F2-E1 stuck key and F4-E3 restricted air flow. Tested for heat and found unit heating. Gained access to control and tested moisture sensor (connector at P13 pin 1 and 2). Found sensor opened. Gained access to sensor and tested at quick connector and found opened. Tested wire harness at control to quick connector and found resistance. Will need to replace moisture sensor harness. Schedule return for Thursday the 7th. Informed customer on time dry and would be able to use until repair is made. ; ordrng 1 W11242876 (MOISTURE SENSOR ASSEMBLY )"

Near Spanish Oak Ln, Liberty Hill, TX 78642
Brandon C.

Brandon C.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site to replace basket hub, after replacing, unit tested good. Collected balance on cc"

Near Flycatcher Ct, Austin, TX 78738
James C.

James C.

COOKTOP KITCHENAID KCGS356ESS00 Arrived on site and installed new valve. Used bubble solution to test valves for leaks and found no leaks after repair. Unit working properly. Job complete

Near Leander, TX 78641
Wesley P.

Wesley P.

DRYER MAYTAG MEDC215EW Arrived on site and installed new element due to short in first element. Now unit is operating as designed.

Near Whittard of Chelsea Ln, Pflugerville, TX 78660
Tyler B.

Tyler B.

DRYER GE GTD33EASK0WW "Arrived on site for unit not always stopping, and not always starting. Replaced timer and tested and still had same issue, replaced door switch and tested good. Return cust has leave behind"

Near Bass Loop, Round Rock, TX 78665
Joseph C.

Joseph C.

COOKTOP JENN-AIR JGD3430WS00 "Arrived on site for “constant clicking of right front ignitor” complaint. Inspected unit and found grounded switch for right front ignitor and grounded spark module. Removed and replaced spark module and switch harness. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near N Von Minden St, La Grange, TX 78945
Scott  M.

Scott M.

WASHER MAYTAG MHW5500FW1 "Arrived on site , replaced drain pump . Ran diagnostics and all checke normal no water leaks detected at time of service . Job complete ."

Near Applewood Dr, Austin, TX 78758
Lou S.

Lou S.

OVEN WHIRLPOOL WOD93EC0AE00 "arrived on site to inspect oven temps. I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. At the 350 preheat, my temp reading was 372. My next five readings were 374, 343, 364, 340, 361 for an average of 356 degrees. I advised the customer of my findings and made recommendations for use and care of the unit. Job completed."

Near Berwick Dr, Round Rock, TX 78681
Thomas L.

Thomas L.

OVEN KITCHENAID KOSE500ESS01 Arrived on site for Noisey operating at high temps. Started unit. Cooling fan blower wheel is starting to vibrate as heats builds up. Will have office reschedule when part is located. Will bring both fans ; ordrng 1 W10860984 (motor-fan) and 1 W10861504 (blower)

Near Rawhide, Horseshoe Bay, TX 78657
Joseph C.

Joseph C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for “noisy operation” complaint. Unit was not under Whirlpool warranty. Customer will need to call The Home Depot, to set up service."

Near Dusty Leather Ct, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX988SIBE01 "arrived on site to inspect refrigerator ice maker not producing ice. I tested temps in the fc section (4 degrees) and rc section (39 degrees). I placed the unit in diagnostics and tested mode 56 and there were no ice maker error codes. I tested modes 57, 58, & 59 and all passed. When I tested mode 15-ice level sensors, the unit showed 01-ice bin full or not present when the ic bin was present and empty. I found that the sensor switch for the ice maker had been turned off. I turned them switch on and mode 15 indicated that the ice bin was full when the bin was not in its place. No water leaks observed during service, job completed."

Near E Ridgewood Rd, Georgetown, TX 78633
Al R.

Al R.

DRYER WHIRLPOOL WED4815EW1 ACTUAL ADDRESS IS 404 PRIMROSE-B COPPERAS COVE TXArrived to inspect dryer not heating. Confirmed the complaint and removed and replaced the thermo fuse. Reassembled the unit and unit tested as designed.Property management to clean ventilation system in unit. JOB COMPLETE.

Near Primrose Dr, Copperas Cove, TX 76522
Wesley P.

Wesley P.

WASHER MAYTAG MVWC200XW2 Arrived onnsite and found that suspension rod had come out of place. Reinstalled. No new parts needed. All checks good.

Near Thackeray Ln, Pflugerville, TX 78660
Al R.

Al R.

RANGE JENN-AIR JES1750FS0 Arrived to install previously ordered part. Removed and replaced the control panel. Reassembled the unit and unit tested as designed.JOB COMPLETE.

Near Greenforest Cir, Killeen, TX 76543
Diego G.

Diego G.

MICROWAVE FRIGIDAIRE FGMO205KFCY Arrived on site. Checked for latch issues. Found latch warren not allowing the door to open. Will need lever and latch hook to repair unit. Office to reschedule; ordrng 1 5304485407 (lever) and 1 5304503439 (LATCH HOOK )

Near Western Oaks, New Braunfels, TX 78132
Diego G.

Diego G.

MICROWAVE FRIGIDAIRE FGMO205KFCY Arrived on site. Checked for latch issues. Found latch warren not allowing the door to open. Will need lever and latch hook to repair unit. Office to reschedule; ordrng 1 5304485407 (lever) and 1 5304503439 (LATCH HOOK )

Near Western Oaks, New Braunfels, TX 78132
Diego G.

Diego G.

MICROWAVE FRIGIDAIRE FGMO205KFCY Arrived on site. Checked for latch issues. Found latch warren not allowing the door to open. Will need lever and latch hook to repair unit. Office to reschedule; ordrng 1 5304485407 (lever) and 1 5304503439 (LATCH HOOK )

Near Western Oaks, New Braunfels, TX 78132
Joseph C.

Joseph C.

COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site for “rear right burner not igniting” complaint. Inspected unit and found ignitor broken. Removed and replaced ignitor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Chayton Cir, Pflugerville, TX 78660
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFF302ESS01 "Arrived onsite to replace the previous diagnosed parts. After getting the unit apart I found the line in the unit was 5/16” to the spigot and the line that was sent in the parts breakdown is 1/4”. I believe this is why the unit has dripped since day one because the hole in the dispenser facade is a 1/4” allowing the tubing to come thru it and not touch it causing the water to drip. Need to install a 5/16” x 1/4” reducer and use the 1/4” line that was sent. Ordering c-notes & WPW10334458 CONNECTOR. RS for Mon 2/11.; ordrng 1 C-NOTES (SEE DW FOR THIS PART, DO NOT ORDER.) and 1 WPW10334458 (CONNECTOR)"

Near Delfino Cir, The Hills, TX 78738
Tyler B.

Tyler B.

WASHER MAYTAG MVWB850YW "Arrived on site for unit loud in spin and agitation and leaking . Found the bearing has failed, Customer declined repair

Near Stray Cove, Round Rock, TX 78681
Tyler B.

Tyler B.

REFRIGERATOR MAYTAG MSB26C6MDH00 "Arrived back on site for no ice, opened ice container and found no ice. Inspected ice maker found small amount of water in maker, removed bottom trim and un hooked ice maker line and had water at connection. Tried blowing through line but was unsuccessful. Ran steam threw line with no success of clearing. Ran diag and tested tube heater and tested good. So water line inside door is not frozen. But pinched. Tried to see if replacement line was available but was un-successful. Unit will need another new door to complete repair. Door is unavailable. No leaks on site ; ordrng 1 CNOTE (PART AUTHO) and 1 LW10646623 (dor-fip)"

Near Shire St, Pflugerville, TX 78660
Robert J.

Robert J.

COOKTOP WHIRLPOOL WCG77US0HS00 "Arrived on job for complaints of gas smell in home. Found a gas leak coming from damaged regulator.Replaced regulator,Applied Teflon tape and tightened down. Gas leak went away."

Near Mail Rte Rd, Fischer, TX 78623
Diego G.

Diego G.

WASHER WHIRLPOOL WTW7500GW2 "Arrived on site. Check for lid issues. Found lid not staying up all the way. Also found small scratch on top frame. Will need to replace lid assembly, top frame and hinges to repair unit. Reschedule for2/19/19 customer requesting afternoon appointment if possible; ordrng 1 CNOTES (CNOTES ) and 1 W10861714 (LEFT HINGE ) and 1 W11023747 (RIGHT HINGE ) and 1 W11097645 (FRAME )"

Near S Frio St, Lockhart, TX 78644
Diego G.

Diego G.

WASHER WHIRLPOOL WTW7500GW2 "Arrived on site. Check for lid issues. Found lid not staying up all the way. Also found small scratch on top frame. Will need to replace lid assembly, top frame and hinges to repair unit. Reschedule for2/19/19 customer requesting afternoon appointment if possible; ordrng 1 CNOTES (CNOTES ) and 1 W10861714 (LEFT HINGE ) and 1 W11023747 (RIGHT HINGE ) and 1 W11097645 (FRAME )"

Near S Frio St, Lockhart, TX 78644
Diego G.

Diego G.

WASHER WHIRLPOOL WTW7500GW2 "Arrived on site. Check for lid issues. Found lid not staying up all the way. Also found small scratch on top frame. Will need to replace lid assembly, top frame and hinges to repair unit. Reschedule for2/19/19 customer requesting afternoon appointment if possible; ordrng 1 CNOTES (CNOTES ) and 1 W10861714 (LEFT HINGE ) and 1 W11023747 (RIGHT HINGE ) and 1 W11097645 (FRAME )"

Near S Frio St, Lockhart, TX 78644
Al R.

Al R.

RANGE WHIRLPOOL WEE745H0FS1 Arrived to inspect cooktop range bubbling near panel. Confirmed the complaint was actually with the panel that was damaged. Couldn’t decipher how damage was caused. Spoke with CS who also advised to get AUTHORIZATION for the Panel.I ordered the panel and CNOTE for authorization.; ordrng 1 CNOTE (AUTHORIZATION NEEDED ) and 1 W10884502 (CONTROL PANEL (BLACK))

Near Big Divide Rd, Copperas Cove, TX 76522
Robert J.

Robert J.

DRYER MAYTAG MED8200FC2 "Arrived on job for complaints of loose fin. Found baffle damaged,replaced baffle and screws,locked in place."

Near Woodacre Dr, Wimberley, TX 78676
Tyler B.

Tyler B.

DRYER AMANA NED4655EW1 "Arrived on site for no spin, found fuse popped. Replaced fuse and tested good."

Near Sycamore Trail, Round Rock, TX 78664
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Arrived on site for “not dispensing ice” complaint. Inspected unit and found hopper off mount and locked up. Freed unit and reset position. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Colorado Dr, Cedar Creek, TX 78612
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF540CWHB00 "Arrived on site and inspected refrigerator and found damper motor is noisy, after replacing damper noise has stopped. No water leaks from connections at time of service, job complete."

Near Arcilla Street, Austin, TX 78741
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOD93EC0AS00 Arrived on site and found unit thermal fuse failed. Replaced thermal fuse. All else checks good. Unit is operating as designed. Unit now operating as designed.

Near Autumn Sage Way, Pflugerville, TX 78660
Robert J.

Robert J.

COMPACTOR KITCHENAID KTTS505ESS0 Arrived on job for complaints of not opening. After inspection found flap incorrectly positioned. Adjusted flap to correct position and functionality restored.

Near Thousand Oaks Loop, San Marcos, TX 78666
Brandon C.

Brandon C.

REFRIGERATOR GE Z5RP360NXARH "Arrived on site for customer complaint of unit leaking and over producing ice. Found the defrost drain line was frozen over and the ice maker was faulty. Needs to be defrosted, ice maker replaced, and install preventive heater wire into drain. Collected half service fee on cc. Part cost 160.72Labor 195; ordrng 1 CNOTE (2 HOUR JOB)"

Near Sandia Loop, Austin, TX 78735
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on job to replace door. Verified door was damaged and replaced door. Tested functionality,passed. No leaks detected at time of service."

Near Twin Estates Dr, Kyle, TX 78640
Thomas L.

Thomas L.

OVEN WHIRLPOOL WFE525S0HS0 Arrived on site for door not operating properly. Removed and replaced door hinges and receivers and the door now works properly.

Near Lake Cliff Cove, Kingsland, TX 78639
Scott  M.

Scott M.

RANGE WHIRLPOOL GW397LXUS06 "Arrived on site for oven tossing breaker . Found oven and broil not working but also not tossing breaker again . Igniter not getting proper amps . all four burners are working . Will need to order safety valve . Ordering valve . Didnt schedule return date , customer is going to talk to husband as well as new buyer . Talked to DW . No gas leaks detected at time of service ; ordrng 1 WP7501P232-60 (valve-oven)"

Near Dulce Ln, Austin, TX 78704
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived on site and inspected dishwasher and found customer complaint is his not drying well. Found heating element is not connected on left-hand side and after correcting and running a diagnostic cycle function has returned. Found no rinse aid in dispenser and recommended that it be added in order to assist water in sheeting off of dishes. Ran a diagnostic cycle and found heating element is on at the end, recommended also that door be cracked at the end of the cycle to remove all steam from the interior, job complete"

Near Arcilla Street, Austin, TX 78741
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ0 "Arrived on site to install parts previous tech diagnosed. Replaced ui control,water valve and filter housing. Restricted return vent air per prev. tech notes. Powered unit on tested water dispenser unit working as designed."

Near Budley S Degroot Ln, Austin, TX 78748
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site and inspected refrigerator and found freezer is frosted over, not defrosting properly. Replace control board and user interface, refrigerator will need to be disconnected from power for at least 36 hours in order to defrost. Apartment maintenance is aware of how much water there will be from melted frost and ice and will handle it properly. No water leaks from connections at time of service, job complete"

Near Rialto Blvd, Austin, TX 78735
Joseph C.

Joseph C.

WASHER GE WCSR4170G1WW "Arrived on site for “not spinning out clothes” complaint. Inspected unit and found timer and drive motor to be faulty at spin. Ordering new timer, drive motor, belt and lid switch. Will need authorization. No leaks detected, at time of service. Not able to set return date, due to need for authorization.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 WH01X10302 (belt - 6 rib) and 1 WH12X10334 (lid switch asm) and 1 WH12X10348 (timer washer) and 1 WH20X10093 (motor and inverter a) and 1 WH41X365 (hose,water level) and 1 WX05X20641 (service kit belt too)"

Near Kenswick Dr, Austin, TX 78753
Brandon C.

Brandon C.

REFRIGERATOR GE Z5RP360NXARH "Arrived on site to replace ice maker and install defrost drain line heater, after repair, unit tested good. Collected balance on cc"

Near Sandia Loop, Austin, TX 78735
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site for no cool. Gurgling noise from evaporator no frost on evaporator. Compressor making loud odd noise,diagnosed compressor failure,ordering new compressor and a uv drier. Job will need 2 hrs for repairs. ; ordrng 1 CNOTE (2 HRS) and 1 TJ90SF8404 (ACCESS VALVE. ) and 1 W10507884 (COMPRESSOR) and 1 WPW10143759 (DRIER UV)"

Near Brooklyn St, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR/TOP GE GFD28GSLESS Arrived on site to install fresh food door. Removed all components from door transferred all components. Installed new fresh food door ran water unit working as designed

Near Tradewind Dr, Spicewood, TX 78669
Brandon C.

Brandon C.

COOKTOP JENN-AIR JEC4536BS00 "Arrived on site to replace controls, after replacing, unit tested good."

Near Dasher Dr, Lakeway, TX 78734
Al R.

Al R.

REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived to inspect unit not dispensing water. Confirmed the complaint and attempted to steam out the water line at the bottom of the freezer door. The steaming did not solve the issue so OFFICE TO ORDER LW10728959 FREEZER DOOR SS.. customer told the door will take 6-10 weeks to arrive.NEEDS MORE WORK.; ordrng 1 LW10728959 (FREEZER DOOR STAINLESS STEEL )

Near Drystone Ln, Killeen, TX 76542
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for leaking in fresh food and weak water flow. Removed top cover found water leaking from reservoir tube,removed unit from enclosure,ran voltage straight to valve,weak water flow and at times no water from valve. Diagnosed unit will need back water valve and reservoir. Replaced water valve and reservoir ran water dispenser good water flow and no leaks from reservoir."

Near Remuda Trail, Austin, TX 78745
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED7500GW0 Arrived on site and found unit door misshapen. Corrected shape for good closing. Unit is operating as designed. Advised customer on use and care.

Near Adriana Ln, Hutto, TX 78634

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