Service History 328

Near Pflugerville, TX 78660
Jimmy J.
Job Details: 03/05/2021
MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site for Surface light stopped working. When we attempted to change to bulb, socket appeared to be melted and bulb would not come out without breaking. Found socket was faulty and bulb broken. Removed socket and installed new socket. Tested and light is working as designed. No further repairs needed. Job completed."
Near Kyle, TX 78640
Kevin
Job Details: 03/05/2021
DRYER FRIGIDAIRE FASE7073NW0 "Arrived on site and found element has failed/grounded/melted to casing, replaced it and explained to owner that this likely was due to lack of airflow causing overheating. Recommended that vent to exterior be cleaned by a service, job complete"
Near Killeen, TX 76549
Al
Job Details: 03/05/2021
MICROWAVE GE JVM3160RF4SS Arrived on site to install previously ordered parts.R&R the fuses and switches.Reassembled and called SW who assisted me in diagnosing the unit and the repair.Tested the unit with the 2 min water cup test and unit passed.Job complete
Near Harker Heights, TX 76548
Wesley
Job Details: 03/05/2021
DRYER GE GTD45EASJ1WS "Arrived onsite for dryer not heating and found only six volts ac at L1. Advised customer that electrical supply was causing the issue, all else appears to be working normal."
Near Georgetown, TX 78628
Tommy
Job Details: 03/05/2021
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived onsite for previously diagnosed parts. Replaced fuse. Tested unit. Unit is now operating as designed. Job Completed
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to replace UI per previous diagnosis. Found no current issues with unit. Temps upon arrival were 38.8f in RC(set to 38) and 5.4f in FC(set to 0). Thermistors were in range. Air returns were no blocked or obstructed. Called techline and found unit is operating as designed. Advised customer to rearrange items in RC and bump up RC temp a couple degrees per techline. SR#7730171709
Near Killeen, TX 76543
Al
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW5000DW0 Arrived on site and inspected washer not working properly.Confirmed the complaint and found the valve was defective causing the unit to think there was water inside.The valve was leaking non stop.R&R the valve and unit tested as designed.Customer satisfied Job complete
Near Leander, TX 78641
Lou
Job Details: 03/05/2021
WASHER KENMORE 110.2713241 "Arrived on site to install previously diagnosed and ordered part. Due to the inlet valve being cracked and leaking, I removed and replaced the valve and calibrated the unit. Tested the unit and it is operating as designed. job completed."
Near Smithville, TX 78957
David S
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washing machine making a noise during spin. I inspected the unit and work area. I found service pointer W11520474. I followed the diagnostics steps in the service pointer. I found the unit skipping teeth during the spin cycle. I inspected the gear case and splutch. Found the nut holding the pulley to the gearcase lose and coming off, and the pulley wobbling while turning. I applied loktite to the it and tightened it down. I ran the unit through a diagnostics cycle and found it working as designed. Job complete."
Near New Braunfels, TX 78132
Andrew
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDT730PAHV0 "Arrived on site to replace UI and housing per previous diagnosis. Replaced UI and housing, tested unit, unit works good. No leaks detected. Job complete."
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/05/2021
DISHWASHER KITCHENAID KDPM354GPS0 "Arrived on site to replace inlet valve per previous diagnosis. Verified valve was needed. Replaced valve, tested unit, unit works good. No leaks detected. Job complete."
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/05/2021
DRYER WHIRLPOOL NED4655EW1 "Arrived on site to test unit for long dry times. Found cutoff, thermal fuse and fix thermal all bad. Replaced parts, tested unit, unit is now operating as designed. Found venting leading to exterior is clogged preventing unit from venting properly. Advised customer to have venting cleared before using unit to prevent further damage. Job complete."
Near Austin, TX 78732
Justin
Job Details: 03/05/2021
MICROWAVE WHIRLPOOL KBHS109SSS06 Arrived on site for MW intermittently stopping. I tested MW and found it would intermittently give a close door error when door was already close and stop in middle of use. Upon further inspection I found screws on left and right side for installation were sticking to far out and not flush causing interlocks to not properly touch. Found prior tech had taken MW out when servicing wall oven under it. No fee collected due to this. Took screws out and reinstalled. Ran MW with a cup of water for 5 minutes and it did not stop. Open and closed the door countless times and error no longer appeared. Unit now working as designed. Call complete.
Near Jarrell, TX 76537
Jonathan S
Job Details: 03/05/2021
DISHWASHER GE GDF520PGJ2BB Arrived on site for dishwasher not starting cycle. Inspected unit and work area. Found bottom rack rusted. Tested unit in normal operation and found start light flashing. Gained access to control and tested door switch and found opening and closing. Called GE tech support and spoke with Casey. Found no green light on control. He stated that it was a miscommunication error and will need replace UI and door harness. Will need authorization for repair and bottom dish rack. ordrng 1 WD21X21690 (HARNESS ) and 1 WD21X23416 (DOOR HARNESS ) and 1 WD21X23463 (UI) and 1 WD28X26099 (LOWER RACK)
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/05/2021
REFRIGERATOR JENN-AIR JS42SEDBDA "Arrived on site to install previous diagnosed part. Verified no voltage to compressor. Removed failed compressor control and installed new. Tested voltage to compressor and found running. All tested good, no water leaks detected during service.
Near Copperas Cove, TX 76522
Al
Job Details: 03/05/2021
REFRIGERATOR GE GSH25JFXNBB Arrived on site to install previously ordered part.Removed and replaced the main control.Customer also advised the deli drawers are aged and cracking.Contacting AHS thread to see if the parts are still produced and checking coverage.Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to inspect dishwasher for broken door, upon inspection found the pad ripped and causing issues, replaced both pads and checked springs. All functions returned with no issues. Complete"
Near Andice, TX 78628
Lou
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site to install previously diagnosed and ordered part. Due to the defrost bimetal failure, I removed and replaced the FC evap harness and positioned the bimetal in the correct place on the suction line. Tested unit and unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78745
Matthew
Job Details: 03/05/2021
WASHER WHIRLPOOL MVWC565FW0 Arrived onsite for broken valve. Upon inspection found valve cracked and connector piece was stuck in fill hose. Replaced valve and hoses. Replaced parts and tested unit. Unit is functioning properly. No leaks present at this time. Job complete
Near San Marcos, TX 78666
Robert
Job Details: 03/05/2021
WASHER WHIRLPOOL WED4815EW1 Arrived on job for complaints of not running. Found fuse open. Replaced fuse and test.
Near Volente, TX 78641
Chase
Job Details: 03/05/2021
DISHWASHER KITCHENAID KDTE234GPS1
Near Liberty Hill, TX 78642
Lou
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to install previously diagnosed and ordered part. Due to the ice dispenser auger motor causing the unit to trip the breaker, I removed and replaced the auger motor and tested. Unit is operating as designed.
Near New Braunfels, TX 78130
Noah D
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to inspect dishwasher for a broken spray arm, upon inspection found the middle manifold and arm had been missing, replaced and tested. No issues found. Complete"
Near Waco, TX 76712
Jonathan M
Job Details: 03/05/2021
RANGE WHIRLPOOL WFE770H0FZ2 Arrived on site for a range that has a failed it hot indicator light. Inspected unit and work area. The customer advised that the unit hot surface light won’t turn off. She advised that since the storm they cooked one time and after that this has been an issue. Check the infinite switches and found the left front infinite switch continuing to send voltage to the hot indicator light. Ordering other switches just in case. Office will need to contact customer about return visit when parts and made available due to out of stock and PSP items.; ordrng 1 W10857622 (switch-inf R FRONT) and 1 W10911303 (switch-inf R REAR) and 1 W10917724 (switch-inf L REAR) and 1 W11129442 (switch-inf L FRONT)
Near Austin, TX 78745
Leonardo
Job Details: 03/05/2021
MICROWAVE WHIRLPOOL KMBS104ESS00 Arrived on site to test unit for display not working correctly. Test unit and found bad display board and ui. Will order new display board and ui office to reschedule ; O-emld tckt
Near Austin, TX 78745
Leonardo
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for not draining. Test unit and found glass stuck in the drain hose. Removed glass test unit and unit draining correctly.
Near Temple, TX 76502
Kayman
Job Details: 03/05/2021
REFRIGERATOR KITCHENAID KRFF507HPS01 Arrived onsite to install previously diagnosed parts. I installed the rear valve and tested the unit. The unit is now working as designed an o leaks present at time of service. Job complete.
Near Austin, TX 78731
Kevin
Job Details: 03/05/2021
DISHWASHER KITCHENAID KDTE104DWH0
Near Dripping Springs, TX 78620
Robert
Job Details: 03/05/2021
VENTHOOD KITCHENAID KVWB606DSS0 Arrived on job to replace blower. Reorder blower. ; ordrng 1 W11106377 (blower-fan)
Near Austin, TX 78745
Matthew
Job Details: 03/05/2021
WASHER MAYTAG MVWB855DC4 "Arrived onsite for washer leaking into drum. Upon inspection found valve leaking into washer and overflowing. Valve open. Replaced valve, tested unit and unit is functioning properly. No leaks present at this time.Job complete."
Near Austin, TX 78717
David Z
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL KDTM604KPS0 "Arrived on site to follow up on slow drain dishwasher. Customer says unit is still barely draining. Went ahead and replaced drain pump and retested. Verified stronger flow from new drain pump, so old was likely wore out. I advised customer on how to properly route his reverse osmosis setup. All is now working as designed with no water leaks found. Call complete."
Near Austin, TX 78751
Matthew
Job Details: 03/05/2021
RANGE JENN-AIR JGRP436WP01 Arrived onsite to replace previously diagnosed parts. Replaced main control and touch panel. Tested unit and unit is functioning properly. Job complete
Near Del Valle, TX 78617
Jacob
Job Details: 03/05/2021
OVEN WHIRLPOOL WFE525S0JZ "Arrived onsite to replace parts ordered by previous tech. Replaced oven temperature sensor and control. Replaced both. Unit got error code still. Called Tech line. Had me disconnect power and check the wire from the control to the temperature sensor. Said everything looked good. Re connected power and waited for unit to give error code again. No error code popping up at this time. Said if the issue continues, to order a new wiring harness. Got sr#7730166689. No issues at this time. Job complete"
Near Austin, TX 78739
Jacob
Job Details: 03/05/2021
WASHER MAYTAG MHW6000XW2 "Arrived onsite for unit giving error codes and not starting. Put unit in diagnostics and got F1E2 MCU error. F6E1 communications error between CCU and MCU. Ordered parts. Saw that panel control assembly or the UI control are no longer available. AHS to research, need authorization before returning. Office to reschedule ; ordrng 1 W10387857 (CONTROL ASSEMBLY ) and 1 W10455728 (UI CONTROL)"
Near Salado, TX 76571
Tyler
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for refrigerator needing previously diagnosed defrost hardware such as evaporator fan and harness assembly do I control shims for the drip pan as well as silicone for the drain line seal and a new harness wire for the left side deli drawer. After installing and repairing all previously diagnose parts that we were sent with I was able to reassemble the unit and verify that the deli drawer is now functioning as designed with all lights being active the unit is defrosting as designed and there are no longer any failures causing the fridge not cool. No leaks before during or after repair call complete
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/05/2021
WASHER WHIRLPOOL WFW6620HC0 Arrived on site to install previously diagnosed parts. Removed control and installed new control. Removed latch and installed new latch. Placed in diagnostics and no error codes came on. Ran through diagnostics and washer is spinning as designed. No leaks detected. Job completed.
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 03/05/2021
RANGE IKEA IGS900DS05 Arrived on site to install previously diagnosed part. Removed bake igniter and found the previous tech ordered the wrong igniter. Ordering correct igniter to return and complete the repair. Also ordering the two mounting screws that hold the igniter in place. The original screws stripped upon removal. Returning with spark module JIC. ; ordrng 1 WPW10324738 (Igniter) and 2 WP4159193 (Screw)s
Near Leander, TX 78641
David Z
Job Details: 03/05/2021
OVEN WHIRLPOOL KOSE500ESS04 Arrived on site to install convection motor to resolve noisy motor. Replaced motor and blade to resolve. Retested unit with new fan and blade and unit is operating* silently. Call complete.
Near Elgin, TX 78621
Andy
Job Details: 03/05/2021
REFRIGERATOR KITCHENAID KBFS25EVMS0 "Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed compressor and will need sealed system repairs, also found hard start at compressor.
Near Bertram, TX 78605
Cliff
Job Details: 03/05/2021
COMPACTOR WHIRLPOOL GX900QPPS6 Arrived on site to diagnose a trash compactor that will not run. Found faulty on switch. Repaired switch and tested unit. All is working properly at this time.
Near Austin, TX 78731
Kevin
Job Details: 03/05/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found interior lights are out, Icemaker will not attempt to dispense, water will not attempt to dispense, when the fresh food doors are opened it is not displayed on the user interface. Inspected deli user interface and sound door insert is full Of water, and door harness is corroded and deli user interface is shorted, took pictures. Disconnected harness on the inside of door and icemaker motor will now run, interior lights have come back on, and door open is being displayed on the user interface. Water dispenser will still not run. Test 57 for icemaker cycles properly, test 45 for icemaker fill works properly and gives water. Will need to bring back door, deli user interface, all control boards, and harness to correct issue.; ordrng 1 WPW10624574 (Control) and 1 WPW10675033 (Control) and 1 W10815669 (Pantry door)"
Near Wimberley, TX 78676
Robert
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ Arrived on job to replace previously diagnosed parts. After replacement test operation damper and lights working properly.
Near Manor, TX 78653
Andy
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer not operating and humming. Tested and inspected unit and found drain pump running non stop due to failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78758
Scott
Job Details: 03/05/2021
REFRIGERATOR FRIGIDAIRE FRT18KG4DW2 Arrived on site for no cool in fresh food . Found evap fan locked up . Replaced evap fan . Cleared air channels of ice . Unit is now functioning properly . Job complete . No water hook ups .
Near Lakeway, TX 78734
Luis
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived on site for no cool. Removed evaporator cover found uv dye on evaporator diagnosed a leak at the evaporator coil,replaced the evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good."
Near Round Rock, TX 78664
Tommy
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ "Arrived onsite for unit not making ice, upon arrival found unit ice maker was operating as designed, unit valve will not open and send water to unit, found no blockages of ice stopping water flow and found water was good coming from wall, ordering valve, office to reschedule based upon part availability.; ordrng 1 WPW10420083 (Valve)"
Near Elgin, TX 78621
Andy
Job Details: 03/05/2021
DISHWASHER GE HDA2100H55WW Arrived on site to install previously diagnosed timer. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Smithville, TX 78957
David S
Job Details: 03/05/2021
WASHER WHIRLPOOL LSQ9564MQ0 Arrived on site for washer continually filling with hot water. I inspected the unit and work area. I found the water valve stuck open and flowing with no power to it. I replaced the water valve. I tested both the hot and cold water and both are working and no longer leaking water into the tube. Job complete no water leaks detected.
Near Leander, TX 78641
David Z
Job Details: 03/05/2021
DRYER WHIRLPOOL WED9200SQ1 Arrived on site to diagnose dryer that was not running. Found error code F01. Error pertains to control failure. Estimate provided for control by office. Replaced control and retested. Unit is now working as designed. Call complete.
Near Salado, TX 76571
Tyler
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDF590SAJM0 Arrived on site for dishwasher not shutting correctly. Upon arrival customer wanted to point out that there was a huge dent inside the front panel of the door and upon further inspection I found this is what led to the door strike and latch bending and not lining up correctly the dent in the door head caused the UI panel that sits on top of the door to leak at an angle when the door was being shut which then caused the door latch to be misaligned with the door at allowing it to bend down and out a place where the door cannot latching properly. At this point we will need to reschedule once the availability of the front stainless steel panel with the logo is available in order to ensure that once door latch is replaced this problem does not reoccur. will also need to return with door latch and strike in order to complete repair office to reschedule once availability of parts is known due to parts being PSP; ordrng 1 WPW10698615 (Front panel with logo)
Near Smithville, TX 78957
David S
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for fridge not cooling. I inspected the unit and work area. I found the fridge unplugged. I plugged the unit in and tested voltage(120) and amp draw(.6) to the compressor. I found good voltage and amp draw. I tested the thermistors from the control and found them with in range. I let the unit run for 15 minuets and found the freezer getting down to temperature. I advised the customer monitor the fridge over the next several days and if they find ice build up at the back of the freezer or it doesnt get down to freezing to give us a call. Job complete. No water leaks detected.
Near Austin, TX 78729
Justin
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW7000DW4 Arrived on site to install previously diagnosed parts. I installed the new lid latch and ran test cycle. Unit is now operating as designed. Call complete.
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived on site for refrigerator having slow water through dispenser. Verified failure and checked water filter. Found off brand water filter. Recommend to replace correct filter and test water pressure, Removed off brand water and installed new. Found no improvement in pressure. Found filter head assembly will need replaced. Removed failed filter and installed new. Flushed 2 gallons through water dispenser. All tested good, no water leaks detected.
Near Bastrop, TX 78602
David S
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site for washer not filling with water. I inspected the unit and work area. I found fault codes F3E2 inlet water temperature fault, F8e1 long fill, f0e4 spin limited by temperature. I out the unit through a diagnostics cycle. I found good voltage to the valves. I found the valve thermistor out of range. The unit needs a new valve to complete the repair. It is on order. The office will call and reschedule when we have the part in hand. ; O-emld tckt"
Near Leander, TX 78641
Lou
Job Details: 03/05/2021
RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site to inspect range oven not igniting. Upon further inspection, I tested the bake and broil burners in the upper oven and found only the broil ignitor is working.
Near Cedar Park, TX 78613
David Z
Job Details: 03/05/2021
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site to diagnose refrigerator that was not making ice. On arrival found he icemaker was stuck in the flexed position and would not return to home. Replaced icemaker and retested. New unit cycles properly. All is working as designed. Call complete.
Near Leander, TX 78641
David Z
Job Details: 03/05/2021
OVEN WHIRLPOOL WOS92EC0AS04 "Arrived on site with parts to resolve one oven not powering on. I found only the thermal fuse was needed, and that control for first oven was not used. We now have extra control for this unit, however thermal fuse is bad and needs to be replaced first, with control on standby. P
Near Austin, TX 78744
Leonardo
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDF330PAHW4 Arrived on site to install parts. Replaced parts ran unit no leaks present at this time. Job complete
Near Austin, TX 78727
Justin
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW5100HC1 Arrived on site for washing machine leaking. Customer stated the unit would leak from the bottom and come out of the front and back. I put unit into diagnostics mode and found stored error codes F8E1 for long fill and F0E7 for load detected when running clean washer cycle. I gained access to bottom of unit and found water leaking out of bellow connected to drain pump. I inspected the bellow and found a sizable hole. I replaced the bellow and ran a test cycle. Unit no longer leaking and working as designed. Call complete.
Near Leander, TX 78641
David Z
Job Details: 03/05/2021
OVEN WHIRLPOOL WOS92EC0AS04 "Arrived on site to install previously diagnosed parts to resolve dead oven. Installed new thermal fuse only. Control was good and not needed, just 1 thermal fuse. Retested unit with new thermal fuse. All is now working as designed.
Near Kyle, TX 78640
Kevin
Job Details: 03/05/2021
WASHER MAYTAG MHW5630HW0 "Arrived on site and inspected washer and found it is not draining, found drain catch is blocked and after clearing ran a diagnostic cycle and it is now draining properly, job complete"
Near San Marcos, TX 78666
Robert
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRF540CWHZ03 Arrived on job to replace previously diagnosed part. After replacement test operation. Refrigerator was in off position upon inspection instructed customer to give it 24 hours to reset.
Near Austin, TX 78737
Brandon
Job Details: 03/05/2021
MICROWAVE GE ZSC1202NSS01 "Arrived on site for customer complaint of microwave not heating, found unit would not heat, low voltage side looked good, door switches, control panel, turn table motor,
Near Austin, TX 78758
Scott
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL MDB8989SHZ0 Arrived on site for no drain dishwasher . Found something jammed in drain hose . Replaced both hoses . Ran diagnostics was all checked normal . Job complete . No water leaks detected at time of service.
Near Wimberley, TX 78676
Robert
Job Details: 03/05/2021
BUILT-IN M/W KITCHENAID KMBD104GSS00 Arrived on job to replace magnetron. Mag damage in box attempt to install and test but magnetron is not working. Reorder ; ordrng 1 W10278022 (magnetron)
Near Austin, TX 78735
Brandon
Job Details: 03/05/2021
MICROWAVE IKEA IBMS1455DS00 "Arrived on site for customer complaint of button not working, found broken button holder. I replaced button holder, unit tested good.
Near Round Rock, TX 78665
Tommy
Job Details: 03/05/2021
REFRIGERATOR GE GSS25WGTMBB "Arrived onsite for unit not receive water, upon arrival found unit freezer bubble damaged, replaced now operating correctly, found unit valve operating as designed however found blockage in door, despite using steamer could not clear blockage. Ordering door. ; ordrng 1 WR78X11643 (Freezer door), states that autho needed"
Near Kyle, TX 78640
Leonardo
Job Details: 03/05/2021
RANGE WHIRLPOOL SF114PXSB1 Arrived on site to test unit for oven not working correctly. Preheated oven to 350 and once it got to temp the control board went all crazy changing time and temp and turning on and off and beeping. Will need to replace control board office to reschedule ; ordrng 1 9762212 (Control board black)
Near Austin, TX 78727
Justin
Job Details: 03/05/2021
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site for dishwasher with visibly broken parts. Upon further inspection I found dispenser broken and needing to be replaced. .; ordrng 1 W10861000 (Dispenser)
Near Georgetown, TX 78626
Tommy
Job Details: 03/05/2021
WASHER WHIRLPOOL MVW6230HW0 "Arrived onsite for washer making loud noise. Upon arrival found unit had no error codes. Tested and videos spinning and agitation, unit is operating as designed, however found lower belt was loose causing high pitch switched out belt. Unit is now operating as designed. Job Completed."
Near Austin, TX 78704
Jacob
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDT750SAKZ0 "Arrived onsite for unit giving error codes. Unit was unplugged, plugged unit back in. Unit had a lot of error codes. Erased codes. Ran diagnostics. Unit made it all the way through diagnostics with no errors coming back. Removed small bit of food from under the fill sensor. No leaks at this time. Job complete"
Near Smithville, TX 78957
David S
Job Details: 03/05/2021
REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived on site to diagnose an built in fridge. I inspected the unit and work area. I gained access to the evaporator and compressor. I found 120 volts at the compressor, I found the compressor pulling 1.7 amps. I could hear and feel the compressor running. I inspected the evaporator and found no frost pattern forming after 15 minuets. I felt the evaporator and it wasnt even getting cold. I spoke to the customer about the unit and we discussed it needs a sealed system, but we could still complete the sealed system and find out the control is still bad and not reading temperature or going through defrost properly. I am ordering a sealed system, 4 hours, and PR., and returning with the control and the sealed system components. The office will reschedule with the customer.; ordrng 1 Sealedsystem (Sealed system) and 1 4hours (4 hours) and 1 PR (PR)"
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/05/2021
DISHWASHER GE GLD6906R10BB "Arrived on site to install previous diagnosed part. Removed unit to gain access to drain pump. Removed failed drain pump and installed new. Tested operation and observed for possible water leaks. Reinstalled unit and tested operation. All tested good, no water leaks detected.
Near Austin, TX 78746
Luis
Job Details: 03/05/2021
REFRIGERATOR GE PSDW3YGXCFSS "Arrived on site for cooling complaint per customer temps read higher she has to reset unit from outlet ordering control,wall sensor and fresh food evaporator sensor. ; ordrng 2 WR55X10025 (Temp sensor)s and 1 WR55X10956 (Control)"
Near Dripping Springs, TX 78620
Robert
Job Details: 03/05/2021
FREEZER WHIRLPOOL WRX986SIHZ Arrived on job for complaints of leaks from door and light not working. Replaced freezer light and cleaned drain.
Near Liberty Hill, TX 78642
Lou
Job Details: 03/05/2021
DRYER WHIRLPOOL MEDX655DW1 "Arrived on site to install previously diagnosed and ordered part. Due to the element failure, I removed and replaced the element and tested. Unit is operating as designed and heating properly. No lint observed during service, job completed."
Near Austin, TX 78703
Jacob
Job Details: 03/05/2021
WASHER MAYTAG MVWB835DW3 Arrived onsite to replace UI panel. Replaced panel. Tested unit. Unit tested good. No leaks at this time. Job complete
Near Austin, TX 78759
Justin
Job Details: 03/05/2021
DISHWASHER KITCHENAID KDPM604KPS0 "Arrived on site for dishwasher not draining. Customer stated the unit will intermittently not drain at the end of a cycle, but will drain when you manually press drain. There was remaining water at bottom of tub when I arrived and I manually started drain which worked as designed. I put unit into diagnostics mode and found stored error codes F9E1 for no drain and F8E2 for inlet valve problem. I ran a test cycle and unit drained at end. I am finding an intermittent control failure. I am ordering g the control to be installed and the drain pump just in case. Office to reschedule.; ordrng 1 W11410062 (Control) and 1 W11412291 (Drain pump)"
Near Georgetown, TX 78628
Tommy
Job Details: 03/05/2021
REFRIGERATOR MAYTAG MFX2570AEM4 "Arrived onsite for unit not making ice. Upon arrival found unit ice arm out of position. Put arm into position and tested, unit is operating as designed
Near Austin, TX 78704
Jacob
Job Details: 03/05/2021
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived onsite for unit not dispensing ice. Looked at ice bucket and noticed that there was a thin layer of ice buildup along the sides of where the ice bucket sits. Cleared away ice. Put bucket back in. Unit started dispensing ice. No issues at this time. Job complete
Near Austin, TX 78745
Matthew
Job Details: 03/05/2021
WASHER WHIRLPOOL NTW4605EW0 Arrived onsite for washer filling when off. Upon inspection found valve stuck open. Water will fill tub when not prompted. Will need valve assembly replaced. Ordering valve. Office to reschedule ; ordrng 1 W11038689 (valve)
Near Austin, TX 78723
Matthew
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL ED2FHAXSL03 Arrived onsite for refrigerator dispensers not functioning. Upon inspection found control locked not allowing dispenser to operate. Unlocked control and water dispenser is functioning. Upon further inspection found dispenser motor not energizing. Motor will need replacement.
Near Georgetown, TX 78626
Tommy
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for previously diagnosed parts. Upon arrival replaced and tested control. Found unit is now operating as designed. Job Completed.
Near Cedar Creek, TX 78612
David S
Job Details: 03/05/2021
WASHER MAYTAG MVWC465HW2 Arrived on site for washer not completing a cycle. I inspected the unit and work area. I found the washer unplugged. I plugged in the unit and found the controls not responsive. I found no voltage on j12-1 and j12-4. Indicating the control needs to be replaced. I am ordering the control and a water valve just in case. The office will reschedule when we have an eta in the parts. ; ordrng 1 W11498797 (Control) and 1 W11210459 (Valve)
Near Leander, TX 78641
David Z
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose dishwasher that had a broken piece on top. Examined unit and found right track stop broken off. Replaced right track stop. Unit is now working as designed. Call complete.
Near Austin, TX 78730
Luis
Job Details: 03/05/2021
REFRIGERATOR KITCHENAID KSSC48QKS01 Arrived on site for water. Customer turned on water source to house found water leaking from filter housing and water valve ordering housing and valve. . ; ordrng 1 WP2188786 (Valve)
Near Austin, TX 78733
Kevin
Job Details: 03/05/2021
WASHER WHIRLPOOL MHW5100DW0 "Arrived on site and inspected washer and found F8E1 error saved and washer is continually running drain pump, cleared error and reset washer and it will now pass a diagnostic cycle, no water leaks detected at time of service, job complete
Near Austin, TX 78723
Matthew
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW5000DW3 "Arrived onsite for washer not draining. Upon inspection found failed drain pump. Replaced drain pump, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
Near Burnet, TX 78611
Cliff
Job Details: 03/05/2021
DISHWASHER KITCHENAID KUDP02FRSS0 Arrived on site to diagnose a dishwasher that is not closing properly. Found left side cable guide out of position. Recounted guide properly and all is working properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL KRFC300ESS03 Arrived on site for Ice maker does not produce ice. I have changed the filter and flushed the water line. Checked the ice maker for obstruction. In door water works fine. Found valve not sending water to ice maker and frozen inlet tube. Removed valve and replaced with new valve. Used steamer to remove built up ice in fill tube. Ran through ice harvest and tube is free of ice and filling the ice tray with water as designed. No leaks detected. Job completed.
Near Austin, TX 78733
Kevin
Job Details: 03/05/2021
REFRIGERATOR GE PFSS6PKWBSS "Arrived on site and inspected refrigerator and found fresh food evaporator drain is blocked by ice, took one picture. Removed ice with steamer and evaporator drain is now draining properly. If issue happens again fresh food evaporator cover may be needed to correct issue."
Near Austin, TX 78733
Kevin
Job Details: 03/05/2021
WASHER GE GTW330ASK4WW "Arrived on site and inspected washer and found drain hose doesnt have a clamp on it and popped off and drained water onto floor. Added a clamp and ran a test spin cycle and it is operating properly. Discussed correct loading and detergent usage with customer, sent pics to KB/AHS"
Near Austin, TX 78748
Luis
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for no cool. Removed evaporator cover no frost pattern on mid section of evaporator diagnosed a leak in the system
Near Leander, TX 78641
Lou
Job Details: 03/05/2021
ICE MACHINE WHIRLPOOL KUIX505ESS1 "Arrived on site to inspect ice machine not working. Upon further inspection, I found the unit not responding to pressing power the button. I found the outlet with no power. Customer advised that the island where the unit is located froze during the bad weather recently. Checked the breaker and it had been tripped. Turned power on and tested unit and found that the valve is bad. Tested voltage to the valve and its getting 123V.
Near Austin, TX 78748
Brandon
Job Details: 03/05/2021
WASHER WHIRLPOOL MVWB865GW0 "Arrived on site for customer complaint of unit not completing cycles, found error codes F5e2, f7e0 in diagnostic mode, I cleared error codes and ran lid lock test, test failed, found failed lid lock, I replaced lid lock, unit tested good.
Near Elgin, TX 78621
Andy
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRF535SMBM Arrived on site for refrigerator not making ice. Tested and inspected unit and found bail arm had came loose and when placed back in properly that ice maker was in off position. Turned to on position and cycled ice maker and Ice maker cycled properly. No water leaks present at time of service.
Near Harker Heights, TX 76548
Wesley
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived onsite and repaired unit according to techline advise. All checks good.
Near Leander, TX 78641
Lou
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to inspect refrigerator temps and ice maker not working. Upon further inspection, I tested temps in the FC=6 degrees. Customer advised that the issue isnt so much the temps but the ice bin is stuck in the housing. I removed the ice bin with a little force and found the ice bin gasket on the left RC door was not positioned correctly. Repositioned the gasket and found the ice maker already harvesting. It completed harvest and filled with water. Customer advised that the compressor stays on for a long period of time. I placed unit in diagnostics and checked test#7 and found it to be in the 96 hour mode. I changed the defrost to 02 selection-8hr mode. Also found the right RC door gasket torn. I am ordering the right RC door gasket and office to schedule return service due to the availability of the part. No water leaks observed during service.; ordrng 1 W10830274 (RC door gasket)"
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site for COMPLAINTNOTE:TOP RACK IS UNSTABLE. Found adjuster rollers broken. Removed adjusters and installed adjuster kit. Rack pulls in and out as designed. No further repairs needed. Job completed.
Near Austin, TX 78744
Leonardo
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDF520PADM8 Arrived on site to test unit for broken clip. Replaced clip test unit and unit test good job complete.