We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/08/2021
Arrived on site for bottom ice maker is not making cubes. water is just coming out and freezing in the bottom of the bin. Found blue funnel to ice maker completely frozen over causing water to pour over funnel and into freezer. Will return with valve once it arrives at parts along with ice maker. Both will be replaced after using steamer to steam away ice block. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Austin, TX 78731
Luis
Job Details: 10/08/2021
"Arrived on site. Diagnosed a defective left side fresh food door gasket,removed defective gasket replaced left side fresh food door gasket remolded gasket checked door seal good."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Dripping Springs, TX 78620
Robert
Job Details: 10/08/2021
Arrived on call for complaint of not starting or finish cycle. Ran diagnostics and got code f5e1 lid error. Will need lid latch to complete also recommend replacement of control. ; ordrng 1 W10810403 (Lid latch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78727
Scott
Job Details: 10/08/2021
"Arrived on site ,replaced control UI . Tested unit all display numbers on. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFE525S0HS1
Near Manor, TX 78653
Matthew
Job Details: 10/08/2021
Arrived onsite for range bake function not operating. Upon inspection found failed wiring harness not providing power to element. Replaced main wire harness and tested. Tested at 350 degrees. Unit is now functioning properly. Also tested all cooktop burners and are functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78746
Luis
Job Details: 10/08/2021
"Arrived on site for led issues. Diagnosed 2 defective led modules,replaced upper left led module in freezer,replaced middle left led module in fresh food all leds working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Austin, TX 78731
Luis
Job Details: 10/08/2021
"Arrived on site for no ice and water. Found a frozen water tank diagnosed cold air leaking out between fan scroll and air tower,defrosted water tank added sealer between gap. Defrosted fill line to icemaker tested icemaker,icemaker passed and filled with water tested water dispenser unit working as designed ; used 1 212643 (Sealer) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Leander, TX 78641
Kayman
Job Details: 10/08/2021
Arrived onsite for dryer not operating. Upon inspection I confirmed the complaint. I found the terminal block was wired not quite correctly with the neutral screwed into the chassis. I corrected the lines and checked incoming voltage. I found that each line to ground showing incorrect incoming voltage under a load (see quick pic) I checked the element and fuses from the timer and all checked good. I advised the customer they would need a licensed electrician to come service the wall outlet and or home circuit. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS5
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/08/2021
"Arrived on site for dishwasher not rack falling down. Inspected unit and work area. Found tack welds broken from track. Will need to replace left track. Removed failed track and installed new. Tested rack operation. Performed diagnostics mode and monitored test cycle operation. All tested good, no water leaks detected during service.
We serviced a
GE WASHER
Model GTW485ASJ3WS
Near Austin, TX 78758
Scott
Job Details: 10/08/2021
"Arrived on site for washer leaking . Found valve dripping into tub . Replaced valve . Tested unit ,all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Round Rock, TX 78664
Jimmy J.
Job Details: 10/08/2021
Arrived on site for Not Heating - Electric Dryer. Tested voltage at the wall and dryer is getting 240. Ran dryer with door open and door switch held and I could see the heating element turning on. I removed the vent tube and water began pouring out of the tube once it was disconnected from the dryer. Showed customer what I found and showed them the water and huge ball of lint wedged inside the vent tube. Explained the dryer is working but the air cant escape anywhere due to the clogged vent tube. It heats up initially then cuts off because it gets too hot and the sensor turns the heat off. Gave customer dryer vent wizards number and explained they may need a different company to find the leak. Advised customer to get rid of the current vent tube due to it getting so saturated with water. Dryer working as designed. Job completed
We serviced a
KENMORE WASHER
Model 110.2002201
Near Georgetown, TX 78626
Cliff
Job Details: 10/08/2021
Arrived on site to diagnose a washer that is not cycling properly. Tested all parts and components and found no failures to unit at this time. Did not hot water turned off at wall. Advised customer that both hot and cold water needs to be on for washer to cycle properly. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Leander, TX 78641
Kayman
Job Details: 10/08/2021
Arrived onsite for dishwasher soap dispenser not opening. I checked the functions through diagnostics and the dispenser opened as designed as well as all other functions.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Dripping Springs, TX 78620
Robert
Job Details: 10/08/2021
Arrived on call for complaint of noise. Found belt and came damaged. Will need belt to complete ;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDM04
Near Salado, TX 76571
Tyler
Job Details: 10/08/2021
"Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival confirmed previously diagnosed symptoms. Installed new compressor, pan kit, drier, evap coil, I pulled vacuum and recharged system with 3.0 oz of refrigerant. Watched coil frost over. Psi levels evened at 0low/140high side. Found no signs of leaks. Informed customer to give unit 24 hrs. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, TX 78748
Leonardo
Job Details: 10/08/2021
"Arrived on site to test unit for not cleaning right, tested unit found bad inlet valve, replaced valve, tested unit now working as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/08/2021
"Arrived n site for refrigerator not producing ice. Inspected unit and work area, found ice maker molding chipping. Measured temperature in ice housing and found within range. Performed diagnostics mode and checked ice maker error codes and found E2 . Tested ice maker motor on test 59 and found no response from ice maker. Measured voltage to ice maker and found 120 volts. Will need to replace ice maker.Removed failed ice maker and installed new. Tested ice maker harvest cycle and found motor responsive. Ran fill cycle. All tested good, no water leaks detected during service. Informed customer to allow 24 hours for unit to start producing ice."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, TX 78717
David S
Job Details: 10/08/2021
"Arrived on site to install previous diagnosed parts. We gained access to thebgear case and replaced the gear case, slider, and clutch. We reassembled the unit and replaced the control. We ran a calibration cycle and then a diagnostic cycle. We found the unit working as designed. Job complete no water leaks detected"
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Austin, TX 78704
Jacob
Job Details: 10/08/2021
"Arrived onsite for unit taking longer than usual to wash in quick wash and the dispenser drawer is holding a little built of water in one of the detergent dispenser cups of the drawer. Put unit In diagnostics and all checked good. Did notice that the drain hose was deep in the stand pipe, causing the unit to drain very slow. Moved the drain hose up and heard better pressure from the drain pump.No other issues at this time. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Round Rock, TX 78664
David S
Job Details: 10/08/2021
Arrived on site to Install previous diagnosed part. We gained access to the control and replaced it with new. We tested voltage to the unit and found the control sending proper voltage. I found the compressor pulling .9 amps. We gained access to the evaporator and found no frost pattern forming. I am ordering a sealed system repair. Needs to be first am. The office will reschedule when we have an eta on parts ; ordrng 1 W11507067 (Evaporator) and 1 Uvdryer (Uv dryer) and 1 W10750851 (Compressor) and 1 W11506635 (Access valve) and 1 Firstam (First am)
We serviced a
WHIRLPOOL WINE COOLER
Model WUW55X24HS01
Near Leander, TX 78641
Kayman
Job Details: 10/08/2021
Arrived onsite to install previously diagnosed parts. I installed the PCB and powered the unit on. I found the interior light not turning on when opening the door but would turn on from the control panel. I replaced the door switch and powered back on again. The unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Liberty Hill, TX 78642
Lou
Job Details: 10/08/2021
"Arrived on site to inspect washer noises. Upon further inspection, the customer provided a video of the noise which sounded like the slider popping against the rotor. I placed the unit in diagnostics showing no error codes. Tested slow and high speed agitation and could not duplicate the noise. I tilted the unit back and removed the rotor, stator & clutch and found gearcase oil on the rotor and on the slider. I advised the customer of my findings. Im ordering the gearcase, CNOTE-LSO PER CUSTOMER REQUEST and will return with all prescreened parts. Office to schedule return service due to the availability of parts. No water leaks observed during service. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Austin, TX 78738
Luis
Job Details: 10/08/2021
"Arrived on site for no lights. Diagnosed 2 defective led modules,replaced upper left side freezer led,replaced lower left side fresh food led all leds working as designed"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Round Rock, TX 78664
David S
Job Details: 10/08/2021
"Arrived on site to install a new tub basket, washpate, filter, slide, lid latch, control, gearcase and lid. We disassemble the unit and installed the new parts. We put thebcontrol through a calibration and ran a diagnostic cycle. We found the new lid warped and not closing right. We are ordering another lid. We found the unit working as designed with the old lid. No water leaks detected. The office will reschedule.; ordrng 1 W11259006 (Lid)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Dripping Springs, TX 78620
Robert
Job Details: 10/08/2021
Arrived on call for complaint of not draining. Remove debris from pump.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Dripping Springs, TX 78620
Robert
Job Details: 10/08/2021
Arrived on call for complaint of not starting. Found the supply voltage low. No L1. Will need electricity corrected.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW2
Near Fort Hood, TX 76544
Al
Job Details: 10/08/2021
Arrived back on site due to customer discovering the seal hanging out from the door. I disassembled and corrected the issue. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Hutto, TX 78634
Cliff
Job Details: 10/08/2021
Arrived on site to replace icemaker for refrigerator. Replaced icemaker and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/08/2021
"Arrived on site for LEAKING OUT FROM THE BOTTOM OF THE UNIT--NOT EVERY SETTING BUT MOSTLY ON THE NORMAL SETTING >>>> <<< iTS NOT A LOT OF WATER AN APPEARS TO BE HAPPENING ON SPIN. Placed in diagnostics and found water dripping from bottom left front corner. Found washer was not level.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Liberty Hill, TX 78642
Lou
Job Details: 10/08/2021
"Arrived on site to inspect dishwasher tripping the breaker. Upon further inspection, the customer provided a copy of their purchase receipt for proof of warranty. I found that the unit power cord is not wired correctly at the junction box. Re-wired the harness and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Lakeway, TX 78738
Leonardo
Job Details: 10/08/2021
"Arrived on site to test unit for broken top rack, tested unit found rack adjusters broken, replaced rack adjusters, tested unit, unit now working properly,no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ
Near Pflugerville, TX 78660
Matthew
Job Details: 10/08/2021
"Arrived onsite for microwave light not functioning correctly. Upon inspection found faulty bulb housing. Replaced housing and tested. Unit is functioning properly. Also found existing bulb has broken filament.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS01
Near Austin, TX 78748
Leonardo
Job Details: 10/08/2021
"Arrived on site to test unit for F1E5 inverter error could, tested unit found shorted out inverter and burned magnetron, need magnetron and inverter to fix issue, office to reschedule ; ordrng 1 W11346197 (Magnetron) and 1 W10217711 (Inverter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Leander, TX 78641
Lou
Job Details: 10/08/2021
"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=32 degrees & RC=46 degrees. I removed the FC evap cover and found a small amount of ice built up on the cap tube up into the cabinet on the right side. I checked amp draw to the compressor and got .64amps. I am ordering the sealed system repair consisting of the compressor, UV dye drier, access valve, evaporator. No water leaks observed during service. ; ordrng 1 W11209866 (Compressor kit) and 1 WPW10313899 (Evaporator) and 1 TJ90SF8404 (Access valve) and 1 W10143759 (UV dye drier) and 1 CNOTE (PLACE ON CANCELATION LIST) and 1 CNOTE (AUTHORIZATION)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near New Braunfels, TX 78132
Andrew
Job Details: 10/08/2021
Arrived on site to test unit for noise. Ran all components and was unable to mimic noise. Advised customer sound may be ice maker or refrigerant running through lines in cabinet. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Lakeway, TX 78734
Robert
Job Details: 10/08/2021
Arrived on call to replace previous diagnosed part. After installation test operation
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AE0
Near Austin, TX 78747
Leonardo
Job Details: 10/08/2021
"Arrived on site to test unit for burning smell, removed back panels, inspected all connections, no burnt wires, elements tested good, burner elements all heated up and working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near China Spring, TX 76633
Tali W
Job Details: 10/08/2021
"On site for fridge not making ice. Customer stated that he turned the ice maker off and on, but still no ice was produced. On arrival, FC temp around 0 degrees and found IM tray didnt have any water in it. Checked fill tube for any ice build up, none present. No errors present on unit. Pressed test button on IM. IM completed harvest, but sounded more noisy than normal operation. Also, it only filled with water once instead of twice as it should. Replaced ice maker. Tested. IM completed harvest and filled twice as designed. Reset temps to previous settings (as they were before diagnostic mode was entered). Informed customer that unit makes 56-72 ice cubes in 24 hours and 2-3 days to fill ice bin. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Waco, TX 76708
Tali W
Job Details: 10/08/2021
"On site for fridge not cooling properly. Customer stated that the RC is barely cold, the FC isnt as cold as before, and the ice is slightly melted. Found FC at about 30 degrees. Found ice build up on evaporator cover in FC. Found evap fan running. I was able to steam enough of the ice to get the evaporator cover off. Found bi-metal encased in ice and tried to run test 6 defrost heater and bi-metal. Unit displayed 02- bi-metal open. Then, I steamed out top of evaporator to gain access to bi-metal. I jumper wired bi-metal and ran test 6 to turn on heating element. Element came on. Replaced bi-metal. Informed customer to leave unit unplugged and doors cracked for at least 24 hours due to the amount of ice build up allowing evaporator to fully thaw out. Also, to put towels around floor of unit in case of any water leaking from ice melting. After at least 24 hours, plug unit back in and allow 24-48 hours for proper cooling temps. Informed customer that if same ice build up issue occurs after repair made today, the unit would also need UI control and main control. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model DU850SWPU1
Near Harker Heights, TX 76548
Tyler
Job Details: 10/08/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Belton, TX 76513
Tali W
Job Details: 10/08/2021
"On site for fridge slowly dispensing water. Customer stated: when making the appointment, WPL customer service advised her to remove the water filter and check the flow rate, it became normal. She then re-inserted the filter and hasnt specifically noticed an abnormal flow rate since. I tested the flow rate from dispenser and found the unit had proper flow. No issues found at this time. Informed customer that if the water filter wasnt properly seated, the water flow rate can be restricted. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Jarrell, TX 76537
Jonathan S
Job Details: 10/08/2021
Arrived on site for microwave not heating. Tested operation and verified failure. Disassembled unit and found short in wire harness. Found no parts lookup for unit. Will need to research part. Office to schedule appointment when ETA is available.; ordrng 1 TRANSFORMER and 1 WIREHARNESS (NO PARTS )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78739
Luis
Job Details: 10/08/2021
"Arrived on site for no ice. Ran diagnostics thermistor reading open on icemaker,power cycled unit attempted a forced harvest through the reset button unresponsive ran diagnostics still reading open thermistor unit will need a new icemaker. ; ordrng 1 W11284458 (Icemaker)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near New Braunfels, TX 78130
Noah D
Job Details: 10/08/2021
"Arrived on site to inspect unit for not allowing sheet to be removed. Upon inspection found the sheet tied into the agitator causing the issues. Removed agitator and checked for sharp edges. No edges found, removed sheet and reattached agitator. Complete"
We serviced a
WHIRLPOOL WASHER
Model MHW6000XG2
Near New Braunfels, TX 78130
Noah D
Job Details: 10/08/2021
"Arrived on site to inspect unit for issues filling and draining, upon inspection found the pressure sensor working but sediment in valve lines, cleared out sediment and replaced valve per last tech. Tested with no leaks. Complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Luling, TX 78648
Andrew
Job Details: 10/08/2021
"Arrived on site to test unit for not much ice. Found ice in container about half full. Ran diagnostics, icemaker passed all tests. Continuity through icemaker fill tube heater is good. Icemaker fill valve functioning as designed. RC/FC evaporator motors engaging properly. Temps correct in FC/RC. Icemaker thermistor out of range, recommend replacing icemaker. Will need icemaker to complete job, office to reschedule.; ordrng 1 W11557002 (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near New Braunfels, TX 78130
Noah D
Job Details: 10/08/2021
"Arrived on site to inspect unit for not allowing water in due to a bad pressure switch, upon inspection found the pressure switch shorted causing issues, replaced control which includes switch. Calibrated and tested. Complete"
We serviced a
WHIRLPOOL OVEN
Model KOST100ESS
Near Woodway, TX 76712
Jonathan M
Job Details: 10/08/2021
"Arrived on site for an oven that is getting the surrounding cabinetry hot. Inspected unit and work area. The customer advised that the drawer beneath the oven gets really hot when they bake for lengthy periods of time and that their handle will be almost somewhat burning to the touch. Tested the blower and found the blower operating properly. The unit did have the heat vent deflector on the bottom. I called Whirlpool Techline and spoke to Joel SR# 7731940936. He advised that per the installation instructions, this is within normal range. He advised that per the installation instructions that the cabinetry can get up to 192?F and still be within legal range of what can be expected and is in the installation guide. He advised to make no repairs. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Leander, TX 78641
Kayman
Job Details: 10/08/2021
Arrived onsite to install previously diagnosed parts. I installed the oven bottom.Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Belton, TX 76513
Tyler
Job Details: 10/08/2021
"Arrived on site for refrigerator not stoping water after activated from dispenser. Upon arrival confirmed complaint and found spring had broken causing dispenser arm to stay triggered on activated switch, replace ice door assembly reassembled and tested unit. Found no leaks during repairs and water stops as designed. Call complete"
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC6FS1
Near Andice, TX 78628
Lou
Job Details: 10/08/2021
"Arrived on site to inspect venthood not working. Upon further inspection, the customer advised that the unit is not venting correctly. I tested the unit and it is operating as designed. I removed the vent cover located above the unit in the cabinets and found that the vent is smaller than the cutout and is restricting the damper from opening. Also, I found that the unit is not installed correctly and the front right mount is pulled out of the cabinet wood (photos). I advised the customer that the vent cover will need to be replaced and made larger to fit over the cutout in order fo rather damper to be able to open fully while in operation. Also, I advised the customer that they would need to let their builder know about the installation issues as the unit is seated crooked (photos). The unit itself is operating as designed other than the damper being restricted. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fort Hood, TX 76544
Al
Job Details: 10/08/2021
Arrived on site and inspected washer not draining. Put the unit on a quick wash cycle and canceled it so it could drain and it drained properly. Ran diagnostics and found no error codes. Calibrated it and advised the customer of my findings. Unit preformed all functions as designed. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near New Braunfels, TX 78132
Andrew
Job Details: 10/08/2021
Arrived on site to install new cooktop.Called tech line and advised customer to contact whirlpool customer service. Job complete.SR#7731941845
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Elm Mott, TX 76640
Jonathan M
Job Details: 10/08/2021
Arrived on site for a refrigerator that has numbers missing on the user interface display. Inspected unit and work area. Confirm the customers complaint and the customer advised the unit still works they just can?t read the numbers. Replaced the user interface and tested the unit. The unit going to work as designed. The customer also complained about one of their refrigerator shelves being somewhat broken. I did find the metal liner going across the middle of the shelf had been warped and was catching on the center Molean. Ordering the part for the customer and sending it directly to them. Call complete.; ordrng 1 W11379148 (D2C)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Manor, TX 78653
Matthew
Job Details: 10/08/2021
Arrived onsite for dishwasher not starting. Upon testing and inspection found the latch not engaging properly. Replaced latch. Tested unit and unit is functioning properly. Job complete
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Killeen, TX 76542
Tyler
Job Details: 10/08/2021
Arrived on site for washer not functioning. Upon arrival customer stated unit would turn on and motor sounds like it was trying to run but then it would shut down. Upon further inspection I found f7e1 error indicating speed sensor fault. I found actuator had failed to shift correctly and popped out of place. Also found capacitor had failed causing motor to only receive 60v replaced both parts and unit fully cycled through each setting as designed. No leaks call complete ; ordrng 1 W11158830 (Capacitor (dont order. Used from truck stock)) and 1 W11158830 (Capacitor (dont order))
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDEM01
Near Round Rock, TX 78665
Cliff
Job Details: 10/08/2021
Arrived on site to replace previously ordered parts for refrigerator. Ice buildup too thick on evap cover to perform repairs. Advised customer that office will call to reschedule and that unit needs to be thawed 24hrs prior to return visit. Customer also signed defrost waiver. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, TX 78738
Leonardo
Job Details: 10/08/2021
"Arrived on site to install sump and motor, installed sump and motor, tested unit motor did not circulate water make buzzing sounds, motor defective, need sump and motor to fix issue, office to reschedule ; ordrng 1 W11309335 (Sump and motor)"
We serviced a
KITCHENAID MICROWAVE
Model KEMC378KSS01
Near West Lake Hills, TX 78746
Leonardo
Job Details: 10/08/2021
"Arrived on site to test unit for not heating, tested unit found bad switches and customer stated light bulb did not work for couple of years, need light bulb and door switches to fix issue ; ordrng 1 WPW10440740 (Lamp)"
We serviced a
JENN-AIR RANGE
Model JGS9900BDS
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/08/2021
Arrived on site for front right burner not igniting. Inspected unit and work area. Tested burner operation and found sparking away from burner. Attempted to remove burner head screws with extract kit. Was not able to get screw out of burner. Was able to correct igniter and tested burner. Found burner igniting. If repair does not hold most likely with need to replace all 4 orifice holder to get access to front right holder. Informed customer what would need to be done if failure reoccurs.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS1
Near Austin, TX 78726
Scott
Job Details: 10/08/2021
"Arrived on site for poor wash performance. Ran diagnostics, wash motor not coming on . Replaced sump and motor. Re ran diagnostics, all checked normal.No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/08/2021
Arrived on site for oven control panel changing settings when getting moisture on panel and sound for cook timer not operating. Inspected unit and work area. Per diagnostics mode and checked fault codes and found none. Performed component activation and tested all components. Found UI will need to be replaced to correct sound. Informed customer when cooking anything with moisture to cover with aluminum foil. Found no eta available on part. Office to schedule appointment when ETA is available.; ordrng 1 W11296171 (console)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Pflugerville, TX 78660
David Z
Job Details: 10/08/2021
"Arrived on site to diagnose refrigerator freezing items in RC. Customer said things are freezing on top shelf, and freezer is extra cold it seemed. Checked frost pattern and found only frost in top run, and ice on suction line. Unit has a seaLed system failure. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Manor, TX 78653
Matthew
Job Details: 10/08/2021
"Arrived onsite to replace previously diagnosed parts. While trying to replace dryer found that cap tube was to short. Tried manipulating and cutting down the dryer but would not fit. Would need minimum 2.5 in of additional cap tub as to not cause a restriction by bending the tube excessively. Called tech line for assistance. Gave SR#7731941487. Per tech, Sending to advisor for review . Sent documentation via service matters and picture.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near San Marcos, TX 78666
Noah D
Job Details: 10/08/2021
"Arrived on site to inspect unit for leaking when not being used, upon inspection found found the unit was leaking while not being used due to a bad solenoid in new valve. Ordering new valve. Office to reschedule ; ordrng 1 W11210463 (VALVE)"
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Woodway, TX 76712
Tali W
Job Details: 10/08/2021
"On site for commercial washer having hard vibration and moving positions from where originally placed. Maintenance men informed me that they made sure unit was level, but unit would still move places. They also stated that one of the feet came off when unit was used after they had leveled it. After arrival, they showed me the foot that came off and the lid hinges were disconnected from inner lid. I also found middle metal bracket not in proper place due to unit moving. In diagnostics, no error codes. Documented with WPL techline online SR# 7731913647. Returning with shocks. Ordering feet, springs, hinges, hinge screws. Office to reschedule ; ordrng 4 W10862938 (Feet)s and 4 WP3359452 (Feet nuts)s and 1 280159 (Springs) and 2 WP8565018 (Hinges)s and 8 WP488627 (Hinge screws)s and 1 WPW10342663 (Support middle)"
We serviced a
KENMORE DRYER
Model 110.678416
Near Austin, TX 78741
Kevin
Job Details: 10/08/2021
"Arrived on site and inspected dryer and found airflow is restricted. Removed vent hose from dryer and airflow out the rear of the dryer is good. Removed a lot of lint from vent hose and insured it was clear but airflow is still showing restricted. Connection on the wall to the outside of the building is clogged/blocked. Recommend it to homeowner that a vent cleaning service be contacted to correct this. , job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Manor, TX 78653
Matthew
Job Details: 10/08/2021
Arrived onsite to replace previously diagnosed parts. Replaced vent and duct assembly. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/08/2021
"Arrived on site for dishwasher leaking water. On time arrival customer had unit pulled out with towels around it. Found towels on the left side was wet and seemed to be a large amount of water. Found door insulation was dry. Removed toe plate and found insulation wet on toe plate. Found no water marking on sump assembly. Performed diagnostics mode, no error codes stored. Monitored test cycle and found no leaks. Removed door panel and found no signs of leaks. Ran test mode 3 times and normal operation and no water leaks detected.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Austin, TX 78749
Kevin
Job Details: 10/08/2021
"Arrived on site and inspected range and found neutral peg on terminal block is broken and not making good contact causing range to lose power. Replaced it and range is now operating normally, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS6
Near San Marcos, TX 78666
Noah D
Job Details: 10/08/2021
"Arrived on site to inspect unit for not cleaning without hitting the dishes due to a hanging rack, upon inspection found the adjusters cracked and a positioner missing. Replaced both parts and tested.Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30IXBL2
Near Austin, TX 78739
Leonardo
Job Details: 10/08/2021
"Arrived on site to replace fill valve, bottom rack wheels and top rack tracks, replaced parts, tested unit, unit working properly, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Austin, TX 78717
David S
Job Details: 10/07/2021
Arrived on site for fridge not cooling in the rc section. We gained access to the fc evaporator and found it full of ice. We tested the defrost heater and found 107 ohms. We put the unit into diagnostic and forced a defrost. We found good voltage at the cabinet. We inspected the harness and found several pins not seated properly. We repeated the pins and retested the unit. It is now coming on and defrosting. I advised the customer to leave the unit off for 24 to 48 hours to let the system fully defrost. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Leander, TX 78641
Kayman
Job Details: 10/07/2021
Arrived onsite for wall oven combo with microwave that will turn off mid cook and customer has to hold door shut for it to cook. Upon inspection I found a small dent on the left side right under the interlock switch. I called techline to report SR7731936099 Steve.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, TX 78641
Kayman
Job Details: 10/07/2021
Arrived onsite for dishwasher with rust spots and not washing. Upon inspection I found no error codes stored. I found the spray arm was disconnected and falling apart. I reassembled the spray arm. The customer has concerns with the heater rusting. I can see some rust on the element. I found the outer door is dented and the damage also cracked the console. I will need to order the heater outer door and console to complete the repair. Office to R/S due to part availability. ; ordrng 1 W11087377 (Outer door) and 1 W11192369 (Console) and 1 W10703867 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS00
Near Austin, TX 78704
Jacob
Job Details: 10/07/2021
Arrived onsite for unit not making ice. Looked at the Ice maker and saw that the ice maker was worked but checked the temperatures in the freezer as it was set to negative 6 but taking temperatures with thermal coupler was 6 degrees. Looked at the evaporator and it looked good with no issues. Upon further inspection found that the compressor fan where the air blows was clogged with a bunch dust causing the unit to not breathe efficiently to help cool. Removed dust. Let customer know to keep the areas clean because of the issues it can cause. No other issues at this time. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ06
Near Georgetown, TX 78628
Cliff
Job Details: 10/07/2021
Arrived on site to diagnose a microwave that isn't heating. Found diode shorted and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Taylor, TX 76574
Jimmy J.
Job Details: 10/07/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Austin, TX 78754
Scott
Job Details: 10/07/2021
"Arrived on site for ice build up in freezer . Found ice build up down back wall. Replaced icemaker , tube , and valve . Ran harvest . No water leaks detected at time of service. Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Georgetown, TX 78633
Lou
Job Details: 10/07/2021
"Arrived on site to inspect dishwasher not draining and showing error codes. Upon further inspection, I placed the unit in diagnostics showing error codes F9E1, F8E4, FA2, F5E2. Cleared the codes checked the tech sheet for the error codes and found the vent motor, drain pump, floats switch and door switch stuck were the issues. I pressed the cancel button to test the drain pump and found it would not come on. I am ordering the vent motor & gasket, main control, and will return with the drain pump and scheduled return No water leaks observed during service.; ordrng 1 W11416460 (Vent assembly) and 1 W11545539 (Vent gasket) and 1 W11410070 (Main control)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Belton, TX 76513
Tali W
Job Details: 10/07/2021
"On site for washer not spinning and making a clicking noise. In diagnostics, found F7E6 motor fault. Cleared error. Found actuator disconnected from splutch. Replaced actuator. Calibrated. Ran diagnostics cycle. Unit now functioning as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Leander, TX 78641
David S
Job Details: 10/07/2021
"Arrived on site dryer not heating. We inspected the unit and work area. We tested the thermistor, thermostats and fuse. We found the thermal cutoff opeN We isntalled the thermal cutoff. We tested the unit and it is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Taylor, TX 76574
Jimmy J.
Job Details: 10/07/2021
We serviced a
WHIRLPOOL RANGE
Model KFGC558JPA
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/07/2021
"Arrived onsite to replace LP conversion on bake oven, installed proper orfices , tested unit, all burners and both ovens working as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near McQueeney, TX 78123
Noah D
Job Details: 10/07/2021
"Arrived on site to inspect unit for not filling normally, upon inspection found the unit filling normally but the customer did not know about deep water wash, instructed customer to use heavy cycles and deep water wash.
We serviced a
WHIRLPOOL WASHER
Model MHW6000XG2
Near New Braunfels, TX 78130
Andrew
Job Details: 10/07/2021
"Arrived on site to test unit for error. Ode F8E1 no water detected. Found cold valve not opening, will need to replace valve under the 1 year warranty. Office to reschedule ; ordrng 1 WPW10289387 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Canyon Lake, TX 78133
Andrew
Job Details: 10/07/2021
"Arrived on site to test unit for not cooling. Found compressor trying to kick on. Installed new start device. Tested unit, unit tested good. Amp draw at 1.3 to start, then down to 0.9, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Canyon Lake, TX 78133
Andrew
Job Details: 10/07/2021
Arrived on site to test unit for not cooling found refrigerant leak on drier crimp. Needing 2hrs on return visit and SS tech. Ordering sealed system components. Also needing lock ring kit. Needing autho for repair. Office to reschedule. ; ordrng 1 W11407409 (Evap) and 1 W11209866 (Compressor) and 1 W11490399 (Drier) and 1 Accessvalve (Access valve) and 1 Lockringkit (Lock ring kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near New Braunfels, TX 78132
Andrew
Job Details: 10/07/2021
Arrived on site to test unit for error code FAE5 diverter motor sensor. Fund error codes coming on after cycle is started. Will need sump and motor assembly to complete job. Office to reschedule.; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Burnet, TX 78611
Cliff
Job Details: 10/07/2021
Arrived on site to diagnose a washer that is not cycling properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and no further repairs needed. No leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC7HB01
Near McQueeney, TX 78123
Noah D
Job Details: 10/07/2021
"Arrived on site to inspect unit for not allowing selections on console due to shorted screen, found the purchase papers had been given to the office. Replaced console and tested. No problems found. Complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0DS00
Near Dripping Springs, TX 78620
Robert
Job Details: 10/07/2021
We serviced a
GE MICROWAVE
Model ZWL1126SJ1SS
Near Spicewood, TX 78669
Brandon
Job Details: 10/07/2021
"Arrived on site to replace mag, cover, and diode, after replacing, unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Spicewood, TX 78669
Brandon
Job Details: 10/07/2021
"Arrived on site for customer complaint of loud noise, found high pitch noise during portions of spin cycle, called techline for reoccurring issue, they want us to replace motor, cam, and belt at same time. SR# 7730463025 ordering parts. ; ordrng 1 W11026785 (Motor) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Leander, TX 78641
Kayman
Job Details: 10/07/2021
"Arrived onsite to install previously diagnosed parts. I installed the blower wheel, housing, and thermal fuse. I re assembled the unit and tested. I found the temperature cycles indicating a blocked vent but otherwise working as designed. I advised the property maintenance supervisor of my findings.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2569VEM
Near Austin, TX 78739
Luis
Job Details: 10/07/2021
"Arrived on site for no cool. Found start device clicking and compressor not powering on,diagnosed a defective start device,installed a new start device powered unit on compressor powered on.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78744
Kevin
Job Details: 10/07/2021
"Arrived on site and inspected washer and found actuator arm is out of cam kit ring. Replaced actuator and confirm correct operation by running an automatic test cycle. Washer is now operating normally, job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7AW01
Near Austin, TX 78731
David Z
Job Details: 10/07/2021
"Arrived on site to diagnose oven not allowing it to be run. Trying to use any cycle results in feature not available message. Checked errors and found F1E0, control board failure. Replaced control and retested. Verified bake and broil working as designed. Call complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Austin, TX 78704
Jacob
Job Details: 10/07/2021
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Andice, TX 78628
Cliff
Job Details: 10/07/2021
Arrived on site to replace previously ordered parts for washer. Upon inspecting unit found suds present in tub ring indicating an oversuds condition. Advised customer on findings and advised clean washer cycle frequency of usage and soap amounts to prevent further issues.