Near Austin, TX 78732
David
Job Details: 06/15/2020
REFRIGERATOR KITCHENAID KSSO48QTX03 Arrived on site to diagnose icemaker that was leaking. Performed diagnostic on unit and found an icicle hanging from the front of the icemaker. Found crack in front of IM mold that was leaking. Replaced icemaker and retested. Leak is no longer present. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 06/15/2020
DISHWASHER WHIRLPOOL KUDC03FVSS0 "Arrived on site to inspect dishwasher dispenser issues. Upon further inspection, the customer advised that the dispenser was replaced but when she filled the rinse aid, all of it dispensed out in one wash cycle. I removed the outer panel and console and found that the main control had shorted out and melted the control housing, the inner door mastic and the relay to the dispenser was shorted as I found a burnt spot on the control which would explain why the dispenser isn’t operating. Also, I found where water is badly leaking from the vent area down to the dispenser. I advised the customer that the unit will need the main harness, main control, vent assembly & gasket and the console,
Near Leander, TX 78641
Lou
Job Details: 06/15/2020
OVEN WHIRLPOOL WFG381LVS1 "Arrived on site to inspect range gas smells. Upon further inspection, customer advised that the last time they used the unit, they could smell a strong odor of gas coming from the unit. I tested the unit on bake at 350 degrees and allowed the unit to operate for approximately 30mins and could only smell the residual gas odor from being burned. I checked the ignitor and burner and both are good. Checked the flame with the spreader removed ad it is operating as designed. I advised the customer the unit is operating as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78741
Robert
Job Details: 06/15/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on job to replace vent and tub. After replacement test operation all functions working properly. No leaks detected at time of service
Near Austin, TX 78748
Robert
Job Details: 06/15/2020
DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived on job for complaints of dirty dishes. Found the upper spray arm not attached and wash motor not working.; ordrng 1 WPW10498900 (spray arm) and 1 WPW10605057 (pump and motor assy)
Near Kingsland, TX 78639
James
Job Details: 06/15/2020
MICROWAVE GE PEM31SFSS1 Arrived on site and found no operation from unit. Found proper voltage supply. Removed cover and found cavity thermostat was not plugged in causing no operation. Connected harness to cavity thermostat and tested operation. Unit tests good. Job complete
Near Austin, TX 78728
David
Job Details: 06/15/2020
DISHWASHER WHIRLPOOL WDT710PAYM3 "Arrived on site to install fill valve to resolve cracked and dripping fill valve. Replaced and retested. Fill valve no longer leaking. Dishwasher is still not fully draining and is just trickling to drain. Will need to replace drain pump, as I have cleared the drain hose twice. Ordering drain pump, ordrng 1 WPW10348269 (drain pump)"
Near Austin, TX 78758
Eman J.
Job Details: 06/15/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for washer not powering on. Can’t test system because two man is needed for stack washer and dryer. Reschedule for two man.
Near Austin, TX 78725
Eman J.
Job Details: 06/15/2020
RANGE AMANA AGR5330BAS3 Arrived onsite to install previous diagnosed parts. Install bumpers and burner. Tested system. Everything works as designed. Job complete.
Near Del Valle, TX 78617
Eman J.
Job Details: 06/15/2020
WASHER MAYTAG MVWB765FW3 Arrived onsite for washer with error code f6E2. Tested system found the control and console faulty. Replaced control. Ordering console W10469296. ; ordrng 1 W10469296 (console)
Near Austin, TX 78759
Eman J.
Job Details: 06/15/2020
REFRIGERATOR WHIRLPOOL WRS312SNHM01 Arrived onsite for refrigerator door not leveled. Tested system. Found door not leveled. Leveled door. Everything works as designed. Job complete.
Near Austin, TX 78748
Robert
Job Details: 06/15/2020
DISHWASHER WHIRLPOOL WDT920SADM2 Arrived on job for complaints of leaks. Was not able to duplicate.
Near Austin, TX 78737
Robert
Job Details: 06/15/2020
COOKTOP WHIRLPOOL KECD805EBL0 Arrived on job for complaints of right front burner not shutting off. Found the switch failed. After replacement test operation.
Near Austin, TX 78759
David S
Job Details: 06/15/2020
WASHER MAYTAG MVWB855DC3 Arrived on site to install previous diagnosed parts. I removed all components and removed the tub. I saw where the previous tech found the crack by the heater. I replaced the tub and reinstalled all the components. I ran a calibration cycle and then ran a diagnostics cycle. The unit operated as designed. No water leaks detected. Job complete.
Near Austin, TX 78737
Robert
Job Details: 06/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDAM02 Arrived on job for complaints of not cooling. Found start relay not switching from start to run. After replacement test operation compressor motor running and temperature in freezer dropping.
Near Burnet, TX 78611
James
Job Details: 06/15/2020
REFRIGERATOR KITCHENAID KRFC400ESS01 Arrived on site and tested operation. Found fresh food section at 45 degrees and freezer at 2 degrees. Tested damper and found no air flow from freezer to fresh food. Tested in diagnostics and found damper motor has failed. ; ordrng 1 WPW10127427 (control)
Near Cedar Park, TX 78613
Lou
Job Details: 06/15/2020
REFRIGERATOR WHIRLPOOL MZD2766GEB "Arrived on site to inspect refrigerator freezer leaking water and ice at the bottom. Upon further inspection, I found a block of ice at the bottom the FC section and ice in the evaporator tray. I removed the ice using my steamer and attempted to clear the drain tube. I removed the back panel and removed the drain tube and found it clogged with debris. Removed the debris and cleaned the tube and reassembled. Tested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78728
Eman J.
Job Details: 06/15/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for dishwasher hinge broken. Tested system found hinge in working condition. Adjusted door springs of dishwasher. Tested system. Everything works as designed. Job complete.
Near Marble Falls, TX 78654
James
Job Details: 06/15/2020
WASHER WHIRLPOOL GHW9400PL0 Arrived on site and tested operation. Found door latch not catching door. Inspected latch and found broken piece in access panel and latch was not locked. Unit has failed latch. Found that the start button is also broken and will not stay centered on the control properly. Parts needed to repair broken start button are no longer available. Job complete
Near Austin, TX 78731
David
Job Details: 06/15/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 "Arrived on site to install previously diagnosed parts to resolve RC Evap not defrosting. Replaced Evap cover with new thermistor, and seated thermistor per service pointer. All is working as designed. Call complete."
Near Georgetown, TX 78626
Lou
Job Details: 06/15/2020
WASHER WHIRLPOOL MVWB850YG0 "Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing no error codes. Customer advised that unit periodically will show error code OL. I tilted the unit back and checked components underneath and all checked good. I continued with testing and the unit operated as designed. I tested high speed spin in manual test mode and demonstrated to the customer that the unit is operating as designed. I filled the unit and tested agitation and again the unit operated as designed. Due to the OL error code, I recommended that the customer wash small loads and use less detergents due or possible over sudsing. No repairs needed at this time. No water leaks observed during service, job completed."
Near Burnet, TX 78611
James
Job Details: 06/15/2020
ICE MACHINE JENN-AIR JIM158XYRS2 Arrived on site and tested operation. Found recirculating pump and drain pump not operating. Tested for proper voltage and found to be good. Stalled new recirculating pump and found shower tube is cracked as well causing poor water flow across evaporator. Unit will need new shower head and internal drain pump to complete repair; ordrng 1 W10863947 (tube) and 1 WPW10489125 (pump)
Near Austin, TX 78728
Eman J.
Job Details: 06/15/2020
MICROWAVE WHIRLPOOL WOC54EC0HS02 Arrived onsite for washer oven timer not working. Tested system. Found oven not connected to WiFi. Connected customer oven to WiFi. Tested system. Everything works as designed. Job complete.
Near Austin, TX 78754
David S
Job Details: 06/15/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to install previous diagnosed parts. I installed the fill valve. I tested the unit and found it not filling. I left the water line and and loosened the line to the fill valve and found it flowing. I tested voltage to the fill valve and found none. I tested the float switch to make sure it was actuating properly, it is opening and closing as designed. I tested for voltage at the float switch and found no voltage coming from the control. I will need the control and possible the wiring harness to complete the repair. ; ordrng 1 W10906426 (cntrl-elec) and 1 W11227372 (harns-wire)"
Near Lakeway, TX 78734
David
Job Details: 06/15/2020
REFRIGERATOR JENN-AIR JFFCC72EFS03 "Arrived onsite to examine refrigerator doors with reports of rust and discoloration. Performed examination of doors. Found extensive rust pitting on RCleft door on most of the panel, and a large patch on the right RC door. These can not be resolve with cleaner or polish, and doors need to be replaced. Ordering both RC doors as well as UI and nameplate. Office to reschedule when doors arrive. Pictures in SD mobile. ; ordrng 1 W10849511 (dor-fip) and 1 W11254959 (DOOR) and 1 W11262313 (panel-ui) and 1 WPW10214168 (nameplate)"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 06/13/2020
RANGE KITCHENAID KSEG700ESS3 "Arrived on site for range oven not heating past 350°. Inspected unit and work area. Tested voltage at terminal block and found with range. Performed diagnostics mode and checked fault codes, none found. Ran auto test and found at end of test shown F1-E1. Gained access to control and disconnected and inspected control. Reinstalled control and assembled unit. Tested in normal bake mode at 425°. Found unit would not go over 385°. ; ordrng 1 W10915661 (PANEL) and 1 W11082269 (MAIN CONTROL )"
Near Austin, TX 78703
Eman J.
Job Details: 06/13/2020
DISHWASHER KITCHENAID KUDC03FVSS3 Arrived onsite for dishwasher not dispensing. Replaced dispenser. Tested system everything works as designed. Job complete.
Near Georgetown, TX 78628
Lou
Job Details: 06/13/2020
OVEN KITCHENAID KEMC308KSS0 "Arrived on site to inspect wall oven not working. Upon further inspection, the customer advised that they were using the convection bake mode and something made a loud pop and the unit shut off. I pulled the unit form the wall and inspected the main control and found a burnt spot on the control board just behind the convection button on the membrane and found a burnt spot on a relay. I removed the back panel and found where the convection element had shorted out. I reassembled the unit and left the power off to the unit for safety. Job completed."
Near Killeen, TX 76542
Al
Job Details: 06/13/2020
DRYER AMANA NED4655EW1 Arrived to inspect dryer not drying.Checked continuity on all parts and parts tested properly.Found the issues are with the outlet.L1/L2= 0L1/N =124L2/N =0
Near Kempner, TX 76539
Al
Job Details: 06/13/2020
DRYER WHIRLPOOL WED5000DW2 "Arrived to install previously ordered parts.Removed and replaced the motor, blower wheel and ptsReassembled and unit still did not heat.Called Whirlpool Tech line and spoke with Chris SR 7728068888Ran through several test and was told to check the continuity at the cycling thermostat. Thermostat should have continuity. Thermostat was defective. Ordering cycling thermostat. ; ordrng 1 WP8318268 (THERMOSTAT - FIX)"
Near Austin, TX 78731
Wesley
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived onsite and found fan space invaded with ice and zero airflow. Temps in hi 50sf. Returning with Ernie toe and controls. Ordered defrost and returning with fan scroll. ; ordrng 1 W11098695 (fan-scroll)
Near Hutto, TX 78634
David S
Job Details: 06/13/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer leaking. Called techline and spoke to Robert SR# 7728062602, I advised them of the situation. Techline stated they pulled the deflector service pointer off service matters and is now recommending the rotor stator be replaced due to the windings seperating and cause the motor to spin at a higher speed cause it water and suds to go through the top vent. I am ordering a rotor W11314361, stator W11354541, rotor bolt W11314657. ordrng 1 W11314361 (rotor) and 1 W11314657 (screw) and 1 W11354541 (STATOR)"
Near Round Rock, TX 78681
Paul
Job Details: 06/13/2020
REFRIGERATOR LG LFXS29766S/01 Arrived onsite for a refrigerator no cooling correctly. I found the compressor had failed that was installed on 5/8. The pressures were not changing when the compressor ramped up. Ordering parts research for compressor and drier. Office to RS. Sending routing a message to weigh the call for 2 hours.; ordrng 1 PARTSRESEARCH (COMPRESSOR AND DRIER)
Near Austin, TX 78751
Luis
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for no cool. Powered unit on compressor running,removed evaporator cover,checked connections found slight hissing noise from cap tube,slightly adjusted cap tube hissing noise increased. Called tech support talked to rick,
Near Manchaca, TX 78652
Kevin
Job Details: 06/13/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site and inspected dishwasher and found heating element is disconnected a control board. After correcting ran a diagnostic cycle and found it it is now operating properly. Recommended to customer to use rinse aid for best drying results. No water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78132
Noah D
Job Details: 06/13/2020
RANGE KITCHENAID KDRS483VSS03 "Arrived on site to inspect oven for not heating, upon inspection found the bake element out and needs to be replaced. ; ordrng 1 2HOURS (2HOURS) and 1 GIANTOVEN (GIANT OVEN )"
Near Austin, TX 78752
Leonardo
Job Details: 06/13/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived on site to test unit for damage panel. Replaced panel test unit and unit test good job complete.
Near Manor, TX 78653
Jacob
Job Details: 06/13/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for unit having exploded with a pan full of grease inside bottom oven when broiler turned on using the upper oven button. Called Techline to report findings. Had me Test Upper and lower broiler’s and broiler’s are working as designed. Got SR#7728069397. got Sr#7727998211. No issues at this time. Job complete
Near Round Rock, TX 78665
Cliff
Job Details: 06/13/2020
DRYER WHIRLPOOL WED7500VW2 Arrived on site to diagnose a dryer that is smoking. Found blower motor shorted. Motor will need to be replaced to complete repairs.; ordrng 1 WP8182472 (motor-drve)
Near Austin, TX 78734
Brandon
Job Details: 06/13/2020
DRYER WHIRLPOOL MED8630HC
Near Austin, TX 78729
Scott
Job Details: 06/13/2020
DISHWASHER WHIRLPOOL WDF560SAFT2 "Arrived on site for no drain. Found drain hose was installed backwards. Check valve was installed on drain pipe on sink. Due to instillation of water supply on valve , unable to install drain hose properly . ( quick pic of install ) . Left drain hose and instructed customer on proper installation. No water leaks detected at time of service. Job complete ."
Near Austin, TX 78734
Robert
Job Details: 06/13/2020
DRYER WHIRLPOOL MED8630HC Arrived on job to replace panel. Found panel damaged customer wants a reorder. ; ordrng 1 W11203814 (PANEL )
Near Austin, TX 78717
David
Job Details: 06/13/2020
OVEN WHIRLPOOL RBD305PDQ12 "Arrived on site to diagnose oven that would not shut off or allow temp changes. On arrival the u it had been powered down for over a month. Turned unit on and tested functions. Unit came on and preheated with no issues at all. Noticed that when upper oven was on, fan was not coming on. No errors were populating. Advised customer that the unit may have a blown fan, possibly wiring or control. Parts are discontinued for a majority of the items, but fan is available.
Near Cedar Park, TX 78613
Paul
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived onsite for a refrigerator not cooling to possibly replace sealed system parts. I found the system charged and the compressor not pumping. I replaced the compressor and installed a low side service tap. I installed a UV drier using lokring on the capillary side. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 3.7 oz’s of R134A. I tested the unit and found it cooling and working as designed. Call complete.
Near Austin, TX 78750
Scott
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL EDQ25 "Arrived on site for fridge not making ice . Was informed fridge needing work was out in garage and unit would stop working periodically. Found thermostat was failing . . ; ordrng 1 WP2198202 (thermostat)"
Near San Marcos, TX 78666
Noah D
Job Details: 06/13/2020
REFRIGERATOR GE GTS18DBPXRBB "Arrived on site to inspect fridge for loud noise and loss of cooling, upon inspection found the cond motor making a lot of noise and compressor not running, tested voltage at motor and found it pulled a lot of volts, disconnected motor and compressor kicked, will need to replaced cond motor. ; ordrng 1 WR60X10274 ( CONDENSATING MOTOR )"
Near Austin, TX 78750
Scott
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on sit for no ice , but found unit is making ice but not dispensing ice . Found motor would spot mid dispense . Ordering motor , bin ,shaft coupling . Please call to set return ; ordrng 1 W11202789 and 1 W11347840 (ICE BIN ) and 1 WP2220458 (coupling) and 1 WPW10258544 (shaft)"
Near Canyon Lake, TX 78132
Noah D
Job Details: 06/13/2020
DISHWASHER KITCHENAID KDTE254ESS3 "Arrived on site to inspect dishwasher for not washing or stopped filling, upon inspection found the pump and valve not working as well as the control board,
Near Austin, TX 78752
Leonardo
Job Details: 06/13/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived on site to test unit for damage panel. Replaced panel test unit and unit test good job complete.
Near Austin, TX 78731
Wesley
Job Details: 06/13/2020
DISHWASHER KITCHENAID KDTE254ESS1 Arrived onsite and found diverter leaking.Unit is now operating as designed. Advised customer on repair.
Near Austin, TX 78738
Robert
Job Details: 06/13/2020
RANGE JENN-AIR JDRP548WP02 Arrived on job to replace valve and igniter. After replacement test operation and still not lighting but sparks on all other igniter will need harness and modules. ; ordrng 1 W10507832 (harns-wire) and 2 WPW10116108 (module-spk)s
Near Austin, TX 78728
Kayman
Job Details: 06/13/2020
VENTHOOD UNKNOWN UXT5530AAS3 Arrived onsite for vent hood not turning and not responding. Upon inspection I found the buttons pushed in and jammed behind the front panel of the vent hood. I fished the buttons out but the unit was still not powering up. I used my voltage pen to see if there was voltage coming in and there was none. I checked the breaker and it was in the on position. I then checked the upper cabinet and found the power chord was not plugged into the outlet. I plugged in the chord and the vent hood powered up and is now working as designed. Job complete.
Near Austin, TX 78726
Paul
Job Details: 06/13/2020
MICROWAVE KITCHENAID KMLS311HBS3 Arrived onsite for a microwave rusting inside the door around the glass. I found the inner bottom glass trim rusted badly. I took photos and replaced the door. Call complete.
Near Round Rock, TX 78665
David S
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for fridge not making ice. I inspected the unit and work area. I found the ice maker going through a harvest cycle, and filled with water when called for in diagnostics. I found the ice box fan working, thermistor working as well. I found no water build up in the drawer UI panel. I temp tested the freezer and it only got down to 24 degrees. I inspected the evaporators and found no ice build up on either one and both fans working properly. I quoted customer for. Sealed system; ordrng 1 8201675 (compressor) and 1 W10913906 (coupler) and 1 W11116006 (evaporator RC) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Near Austin, TX 78759
Wesley
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite and installed icemaker to repair no production e2 error code.
Near Austin, TX 78703
Leonardo
Job Details: 06/13/2020
DISHWASHER WHIRLPOOL KUDC20FVSS3 Arrived on site to test unit for panel not working. Test unit and found shorted keypad. Will need to order new panel WPW10250014
Near Georgetown, TX 78628
Lou
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KSCS25FTMS02 "Arrived on site to install previously diagnosed and ordered parts. Due to the dispenser motor failure, I removed and replaced the dispenser motor, shaft, rod, seals & washers and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78759
Scott
Job Details: 06/13/2020
DISHWASHER KITCHENAID KDTE704DBL0 "Arrived on site for UI on couple of buttons lite up but not responding to commands . Installed UI control , UI is responding to commands but two indicator lights are lit . Will need to reorder UI. ; ordrng 1 WPW10537425 (panel-cntl)"
Near Temple, TX 76502
Jonathan
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator that was not making cube guys. Inspected unit and work area. Customer advised that the issue was that the dispenser was not dispensing cube days and only dispensing crushed ice. She advised that the issue was seemingly corrected three days ago and it’s been dispensing cubed and crushed ice sense but she want to just have someone look at it to be sure there wasn’t a problem. Open the door and had customer press the ice paddle or cubed ice was dispensing. Found no issues with the ice container. Unit was seemingly operating as designed. Customer requested that I level out her doors so I adjusted the feet. Unit is working as designed. Call complete.
Near Temple, TX 76502
Jonathan
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL MBF2255KEQ Arrived on site to install previously diagnosed parts. Unit and work area. Replace damper control and damper control opened and began to cool the refrigerator section. Unit is working as designed. Call complete.
Near Austin, TX 78717
David
Job Details: 06/13/2020
MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived on site to install previously diagnosed parts to resolve microwave with no power. Replaced thermal fuse to start, and also found diode bad. Found high voltage system causing short and popping fuse. Replaced Fuse, Capacitor, Diode, Magnetron. Retested and all is now working as designed. Tested with cup of water and verified unit is heating and fuse is intact. Call complete."
Near Manchaca, TX 78652
Kevin
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived on site and inspected refrigerator and found water is not dispensing. Found reservoir coil inside of fresh food section is frozen. Spoke with tech line and there is currently no known permanent repair to correct this. Was able to get water dispensing again. Documented customers experience 7728061999
Near Marble Falls, TX 78654
James
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site and found ice maker leaking from front of ice maker. Found ice larger at front and smaller at rear. Water has gotten into motor housing. Installed new ice maker and leveled unit to ensure proper leveling of ice maker. Unit tests good. Job complete
Near San Marcos, TX 78666
Noah D
Job Details: 06/13/2020
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site to inspect oven for not igniting, found the igniter was sagging in burner, screw was corroded and couldn’t be removed without damage, ordering burner head , screw and igniter. Office to reschedule ; ordrng 1 8273062 (SCREW) and 1 W10515455 (BURNER) and 1 W11194809 (IGNITER )"
Near Austin, TX 78738
Brandon
Job Details: 06/13/2020
DISHWASHER KITCHENAID KDTE204DWH0 "Arrived on site for customer complaint of noise issue during cycle. Found noise coming from drain pump but still functioning as designed. I quoted customer for pump, customer only runs it at night and just wanted to make sure everything was working, and it is at this time.
Near Austin, TX 78729
Kayman
Job Details: 06/13/2020
WASHER WHIRLPOOL WTW6120HC0 Arrived onsite for washer dispenser issue. The issue was the load and go dispenser is not operating correctly. When I arrived the system had fed 25% of the detergent into the unit with a display of 75% full. I put the unit into diagnostics and it had a stored error code of F7E6 indicating a issue with the control. I am ordering a control (W11419055). Office to RS.; ordrng 1 W11419055 (CONTROL )
Near Austin, TX 78759
Wesley
Job Details: 06/13/2020
DRYER WHIRLPOOL WED7500VW0 Arrived onsite and found blower fan seized. Restored with hand turn. Unit is now blowing properly. Advised customer on repair.
Near Buda, TX 78610
Richard
Job Details: 06/13/2020
WASHER MAYTAG MVWB835DW4 Arrived onsite for the washer with a LF error. Ran diagnostics and found error code for long fill. Tested water valve and it failed. Replaced water valve and washer tested good and no leaks detected. Complete
Near Austin, TX 78748
Kevin
Job Details: 06/13/2020
DRYER WHIRLPOOL MEDC465HW0 "Arrived on site and inspected dryer and found No power. Found connection is loose at timer and after reseating it all function has returned to dryer, job complete"
Near Luling, TX 78648
Richard
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite for the refrigerator ice maker leaking. During testing found that the ice maker was clogged. Removed ice maker and replaced ice maker and all tested good and filled with water complete
Near Pflugerville, TX 78660
David S
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 A iced on site to install previous diagnosed parts.i replaced the diffuser and thermistor with a new assembly. Job complete.
Near Marble Falls, TX 78654
James
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 Arrived on site and tested operation. Found dispenser not working but unit is making ice and dispensing ice. Found outlet has reversed neutral and hot. Once unit was plugged back in the control reset and unit began dispensing water again. Unit tests good and recommended having an electrician repair issue with outlet. Job complete
Near Austin, TX 78723
Eman J.
Job Details: 06/13/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for previous diagnosed parts. Install tub and nut. Tested system. Everything works as designed. No water leaks at time of service. Job complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/13/2020
WASHER MAYTAG MVWB835DW4 Arrived on job to replace console. After replacement test operation.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on job for complaints of no ice ran test for errors, harvest, fill, and ice level all pass. Ordering UI control ; ordrng 1 W10848301 (cntrl-elec)"
Near Austin, TX 78721
Jacob
Job Details: 06/13/2020
WASHER WHIRLPOOL MVWB835DW5 "Arrived onsite for unit not putting out much water into unit. Put unit it diagnostics. Found error codes and drain hose sat too far down the stay tub, pulled back drain hose, Erased error code. Tested unit. Unit test good. No leaks at this time. Job complete"
Near Austin, TX 78734
Luis
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KSSC48QVS04 "Arrived on site for no ice. Optics test passed diagnosed defective thermo in icemaker,replaced icemaker,power cycled unit,icemaker ran through a cycle and filled with water"
Near Georgetown, TX 78633
Lou
Job Details: 06/13/2020
DISHWASHER WHIRLPOOL WDT710PAYM6 "Arrived on site to inspect dishwasher not draining. Upon further inspection, I pressed the cancel button to engage the drain pump and I could hear the drain pump come on, but no water was draining into the disposal. I cleared the water from and removed the drain hose from the drain pump and turned the drain pump on. I could see the empellars turning. I removed the drain hose and found the check valve not opening. When cleaning the hose out a round object came out the hose at the check valve area. Reassembled the drain hose and retested and unit operated as designed. Customer advised that the unit sometimes leaks at the bottom left corner of the door. I removed the outer door panel and found where water is leaking from the vent gasket. Removed the vent and found the gasket badly corroded. I removed and replaced the gasket (van stock part #WP8269259) and cleaned the debris off the vent. Retested and unit is operating as designed. No water leaks observe
Near Austin, TX 78757
Wesley
Job Details: 06/13/2020
RANGE KITCHENAID KSGG700ESS1 Arrived onsite to test the broil tripping kitchen breaker. Found wiring possibly contributing in the ignition circuit. no grounded wiring. Tested and Found unit operating as designed and did not trip breaker. Advised that unit would require dedicated circuit and other kitchen items should not share the circuit. Unit is operating as designed.
Near Georgetown, TX 78633
Lou
Job Details: 06/13/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to inspect washer leaking. Upon further inspection, the customer advised that the unit is not leaking, but they found a screw on the floor in front of the unit. I inspected the unit and found a screw missing at the back of the top panel. I advised the customer of my findings and installed the screw. Tested unit and it is operating as designed. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Robert
Job Details: 06/13/2020
OVEN GE PGS960SEL2SS Arrived on job to replace fan. After replacement test operation. Oven heating to proper temperature.
Near Round Rock, TX 78665
Kayman
Job Details: 06/13/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for wall oven. The customer found that the unit would not turn off after use at 350 degrees and they had to go into factory settings to turn the heat off. It only happened once and I could not recreate the this issue. I found the top part of the oven door gasket flattened and a small gap in the top that could possibly let heat up into the UI so I corrected. I advised the resident to connect to WiFi as these newer unit have been having issues when not connected. If the issue happens again I advised to give us a call back and we will return with a UI and control. The unit is working as designed at time of service. The customer also brought to my attention the microwave is not heating and when I opened the micro door I noticed a slight buzzing sound.
Near Austin, TX 78746
Luis
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for water leaking. Diagnosed clogged drain,found drain line restricted flushed out drain checked water flow good after removing blockage.
Near , TX 78654
James
Job Details: 06/13/2020
DISHWASHER FRIGIDAIRE FDB658RAC1 Arrived on site and inspected unit. Found door gasket not staying in track and lower door sweep gasket tearing off. Unit will need both gaskets to test without unit leaking water. Also found no power to unit. Found an outlet has been installed behind unit and it was hard wired previously. Unit will need power cord as well. Office to get AUTHO for power cord; ordrng 1 809006501 (gasket) and 1 AUTHO (AUTHO) and 1 RESEARCH (D/W POWER CORD)
Near Georgetown, TX 78628
Jonathan
Job Details: 06/13/2020
WASHER KENMORE 110 22352510 "Arrived on site for washer not drain. Inspected unit and work area. Found existing water remaining in washer. Removed water and tested unit. Found pump getting voltage. Removed drain pump and found impeller damage due to debris in pump house. Will need to replace drain pump to repairInstalled new drain pump. Performed diagnostics mode and ran automatic test mode. Found unit making a minor tapping noise when spinning. Removed basket and inspected. Found noise still occurring when spinning shaft. Removed belt from gearcase and pulley. Found noise occurring when spinning motor by hand. Informed customer of noise.
Near Leander, TX 78641
David
Job Details: 06/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to follow up with customer being unable to remove ice bucket from housing. On arrival found no ice buildup on door or ice bucket. Was able to remove ice bucket with normal button push and a sharp jerk on the bottom of the bucket. Bucket feels a little stiff to take out, but I am able to do it successfully. People that are shorter in height may have a problem being able to leverage the button and motion needed to remove. Ice bucket was replaced previous visit due to the front panel and covering separating, but replacement is working fine. No repair to be made. Contacted tech line to document SR7728068098. Tech line has no additional recommendations and unit is operating as designed. Call complete."
Near Buda, TX 78610
Richard
Job Details: 06/13/2020
WASHER WHIRLPOOL WFW92HEFW0 "Arrived onsite for the washer with an error code F1E1. Ran diagnostics and found error code for lost communication with ACU and control panel. All other functions worked fine. Will need to replace ACU and control panel. Customer accepted service. Ordering parts and reschedule customer . ; ordrng 1 W10911023 (panel-cntl)"
Near Driftwood, TX 78619
Robert
Job Details: 06/13/2020
WASHER MAYTAG MVWB835DC2 Arrived on job to install new console. After replacement test operation. No leaks detected at time of service. Previously installed part is defective.
Near Leander, TX 78641
David
Job Details: 06/13/2020
DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose dryer making noises when running. Performed diagnostic and ran unit several times. Customer says unit feels and sounds like its struggling to start sometimes and makes noise when running at times. Was unable to duplicate issue at this time. Unit ran fine and didn’t make any extra noise. Checked blower wheel and found abrasions one it rubbing in the housing. Replaced wheel. All is working as designed. Customer advised to contact if issue repeats.
Near Austin, TX 78738
Luis
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KSSC42FTS03 "Arrived on site for no cool. Powered unit on compressor powered on,removed evaporator cover no frost forming found traces of dye,diagnosed leak at evaporator due to heater touching evaporator loop and burning a hole in the evaporator. Part covered by manufacture labor $1,289.98 collected service call fee; ordrng 1 3HRS and 1 W10841139 (COMPRESSOR) and 1 W10913906 (ACCESS VALVE) and 1 WPW10143759 (DRIER UV) and 1 WPW10205101 (EVAPORATOR )"
Near Georgetown, TX 78628
Cliff
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to replace handle for refrigerator. Replaced handle and tested unit. Found all is functioning properly at this time. The leaks were found at time of service.
Near New Braunfels, TX 78130
Noah D
Job Details: 06/13/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to inspect dryer for squeaking sound, upon inspection found pulley and wheels squeaking, replaced all pulleys, belt and wheels. Complete"
Near Killeen, TX 76543
Al
Job Details: 06/13/2020
RANGE FRIGIDAIRE FEF316ASB "Arrived to install previously ordered parts.Removed and replaced the burner, terminal block and switch.Reassembled and unit tested as designed.Tenant satisfied.Job complete"
Near Austin, TX 78745
Kevin
Job Details: 06/13/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and found no power showing off his plate. Inspected control board and found it is not attached properly to the control panel. After correcting dishwasher is able to complete a diagnostic cycle. Found dishwasher was not installed properly, mounting brackets are missing and kick plate retainers are missing. Dishwasher will need to be mounted properly
Near Austin, TX 78749
Kevin
Job Details: 06/13/2020
OVEN WHIRLPOOL IBS550DS00 "Arrived on site and inspected oven and found no power showing on display, inspected thermal fuse and I found it has failed. After replacing thermal fuse confirmed all operation has returned. Took one picture of oven heating, job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to replace failed UI and ice maker, I replaced both parts, unit tested good.
Near Austin, TX 78731
Wesley
Job Details: 06/13/2020
REFRIGERATOR JENN-AIR JFC2290VEP5 Ordering needed parts. ; ordrng 1 W10830046 (gasket-fip) and 1 WP12656822 (cover)
Near Austin, TX 78759
Scott
Job Details: 06/13/2020
REFRIGERATOR KITCHENAID KSRG25FKBL15 "Arrived on site for unit not making ice . Found ice maker had failed ,heater getting voltage but not heating . Replaced IM . Ran harvest successfully. No water leaks detected at time of service . Job complete ."
Near Austin, TX 78721
Jacob
Job Details: 06/13/2020
WASHER WHIRLPOOL WET4024HW0 Arrived onsite for unit getting E3 error code causing unit to not finish entire cycle. Replaced lid. Tested unit. Lid did lock. But still got E4 error code. Ordered parts. Rescheduled with customer ; ordrng 1 REQUEST (2MAN ) and 1 W11189137 (cntrl-elec) and 1 W11219589 (top)
Near VLG O THE HLS, TX 78738
Brandon
Job Details: 06/13/2020
OVEN KITCHENAID KOCE500ESS09 "Arrived on site for customer complaint of dent on front panel, found tiny ding, ordering outer door and nameplate. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11354870 (OUTER OVEN DOOR SS)"