"Arrived on site for ice build up. Found gasket not sealing correctly,remolded door gasket checked door seal good."

Arrived on site to replace previously ordered parts for washer. Replaced valve and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a dryer that is taking too long to dry on auto cycles only. Found blower thermistor out of range and it will need to be replaced to complete repairs; ordrng 1 WP8577274 (Thermistor)

"Arrived on site to test unit for water leak, tested unit in diagnostics found all components functioning properly, not detecting and leaks around door or under unit, customer said it only happened once and they ran it last night with no issues, advised customer when loading dishes make sure no items are restricting spray arms from spinning freely and if leak does happen again take videos, at this time unit is functioning properly,no leaks detected job complete"

"Arrives on site to diagnose oven with lower oven not going above 180. Tested unit and found no heat coming from lower bake element. Tested elements and found them good with no indication of failure. Tested K3 relays at control and found lower oven K3 control relay had no power. Traced and found lower TOD had failed. Replaced TOd and tested. Verified unit working as designed. Call complete."

Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778 after doing so I tested unit and found unit operating as designed job complete no leaks.

"Arrived on site to test unit for no heat, tested unit found unit has power but heater not engaging, checked voltage and unit only receiving 78vac from L1-L2, removed plug and found signs of arcing on the plug, advised customer to contact electrician to resolve this issue, at this time job complete"

"Arrived on site to diagnose refrigerator that had no cooling at all present. Found unit providing no cool due to sealed system leak. Ordering parts for sealed system repair, also ordering lokring kit for aluminum evap. Sealed system tech needed. ordrng 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator) and 1 W11502743 (Tubing) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier) and 1 Nitrogen (Nitrogen) and 1 Lokring (Lokring kit)"

Arrived onsite to inspect washer to test it for running correctly. I found the unit not spinning correctly at the correct speed. I found the rotor bolt was loose and backed out. I tightened the rotor bolt and the unit started spinning correctly but the inner parts of the tub ring has been damaged in a few spots and will need to be replaced. The suspension sits low and will need to be replaced

Arrived on site for refrigerator needing previously diagnosed gasket and washer. Upon arrival installed required parts and tested door. Found it functioning as designed. Call complete

"Arrived on site to inspect range cooktop burners flames not adjusting. Upon further inspection, I tested the burners and found the front left and right large burners simmer wont adjust from high to low and the back middle (small) burner flame is too high in low setting. I adjusted the back middle burner and retested and it is operating as designed. I adjusted the front left and right large burners and tested them on high to low and they are operating as designed. I contacted tech support and spoke to Cliff and advised of the complaint and the adjustments I had made. Cliff advised that due to the unit being converted to LP, the simmer flames cant be adjusted. Cliff advised the info would be documented on the previous SR#7734028844. After researching and discussing with service management, I removed the knobs, bezels and switch harness from the valves/stems and adjusted the simmer flames by the adjusting screw located on the left side of each valve. Tested the simmer flames and both are operating as designed. I advised the customer of the repairs and demonstrated to the customer. No gas leaks detected during service, job completed."

"Arrived onsite for range error code. Inspected unit and found unit powered down. Unit had been unplugged, scuff marks on floor. Powered unit and confirmed code. Unit will need keypad/control replacement. Ordering control. Office to reschedule ; ordrng 1 W10894098 (Control)"

Arrived onsite to replace previously diagnosed parts. Replaced bezel and strike. Tested unit and unit is functioning properly. Job complete

Arrived onsite for dishwasher with a damaged door. Upon inspection I found the damage to the door I then replaced the outer door panel and tested unit and found unit operating as designed. Job complete.

"Arrived on site to test unit for not starting, plugged unit in and the pump goes into constant drain, control unresponsive, checked resistance on pump and got 20 olms, replaced control board unit now has power but when activating drain pump it makes a noise but does not drain, inspected hoses and found no restrictions, will need drain pump to complete job, ordering part, office to reschedule ; ordrng 1 W10876600 (Drain pump)"

Arrived on site for unit flashing error code and leaking . Ran diagnostics 2 times and then ran a normal cycle . After about 10 mins unit started leaking around right rear . Found tub cracked . Ordering tub . Call to set return ; ordrng 1 W11120458 (Tub)

Arrived onsite for Oven handle damaged. Upon arrival inspected unit and found handle is damaged. Replaced handle. Job complete

"Arrived on site for Asher showing f3E1. Upon arrival confirmed complaint. Found no other errors in diagnostics. Upon further testing I found drain motor showed early signs of failure. Found no faults in pressure switch, hose, trap, or valves. Found signs of foreign objects between tubs but couldnt pull anything or or visually confirm what was stuck between tubs. Call complete"

"Arrived on site to inspect range cooktop and missing screw. Upon further inspection, I found the oven door outer glass not attached t the bottom the door as it is missing the 3 screws. When I removed the door from the unit, I found the entire door very loose. After disassembling the door, I found the inner handle brackets badly bent and the screws backing out. I tightened the screws and adjusted the door and temporarily repaired it until I can return with the correct parts to fully repair the door. Reassembled the door and placed back on the unit. Tested the cooktop and found none of the ignitors function but each burner is getting gas. I found the cooktop with lots of cooking oils/grease on the burners/burner caps as well. Also found the oven door gasket badly torn. I am ordering the spark module, switch harness, door gasket, door handle inner brackets/screws and the screws that secure the bottom of the oven outer door glass and CNOTE-LSO PER CUSTOMER REQUEST. No gas leaks detected during service, office to schedule return service.; ordrng 1 W11565127 (Spark module) and 1 W10836473 (Switch harness) and 1 WPW10535778 (Door gasket) and 3 WP59002061 (Screw)s and 1 W11389703 (Bracket)"

"Arrived on site for washer not filling or trying to drain . Ran diagnostics fill valve , lid switch and drain ar functioning properly. and found timer is hanging up . Ordering timer .No water leaks detected at time of service. ordrng 1 WP8541939 (Timer)"

Arrived onsite for washer leaking. Upon arrival inspected unit. Found valves failed. Replaced valve. Tested unit and unit is functioning properly. Job complete

Arrived on site to diagnose an ice machine that is leaking from rear. Found bin to external pump hose clamp on plastic portion of external pump preventing it from sealing line properly. Repositioned clamp on hose and tightened clamp properly. Found all is working properly at this time. No leaks were found after service was performed.

Arrived onsite for range not turning on. Upon arrival inspected unit. Found gas supply had not been established. Turning supply on. Allowed unit to fill with gas. Tested each burner and bake function. Unit is now functioning properly. Job complete

Arrived on site to test unit for not being able to change the time and date. Reset board and put in the correct time and date unit test good job complete.

"Arrived onsite for drum is not spinning fast enough// light on the board is not working OPERATIONS-WASH CYCLE NOT WORKING PROPERLY . Upon arrival ran diagnostics and got error codes F0-E5 off balance load, F5-E2 lid lock. Tested lid latch and is good. Found unit is not leveled. Leveled unit. Ran manual test and found motor turns basket does not.Found hub has failed. Need to order hub. Also going to order wash plate and bolt.Office to reschedule ordrng 1 W10902814 (Wash plate) and 1 W10752187 (Bolt) and 1 W10528947 (Hub)"

Arrived onsite to install previously diagnosed parts. Replaced the lid and hinge and tested the unit. The unit is working as designed. Call complete.

Arrived on site to replace control panel. Replaced panel test unit and unit test good job complete.

"Arrived onsite for Leaks water out the front. Upon arrival ran diagnostics and there were no stored error codes. Inspected inner drain hose, outer drain hose, and drain pump. There is no evidence of leaks. Ran manual test to fill tub halfway with water. Did not find leaks at or around tub. Iran drain test and all water drains correctly without leaking. Inspected water valve and is good with no leaks. Ran a normal wash cycle and unit fills correctly, begins washing and no leaks present. Found that unit leaks during rinse and spin between tub and ring. Could not pin point the exact leak.

Arrived onsite for drier noise and found unit needing new rollers and pulley wheel.

Arrived on site to install previously diagnosed cutoff to resolve no heat condition. Replaced cutoff and tested. Verified unit working as designed. Call complete.

Arrived onsite for. Rosen door glass. Replaced door glass and vacuumed all broken glass. Unit is now operating as designed. All checks good.

Arrived on site to test unit for unit sparking test unit and found bad wave guide covers. Replaced both covers test unit and unit test good. Heated water for 30 seconds then 1:30 then 2 minutes and unit worked as designed job complete. Called safety on hold they answered and lost call 2 times. Will need to call later

"Gate code 2/4, 3. RAC additional yr. Arrived onsite for washer shaking a lot. Upon arrival inspected unit. Found suspension completely shot. Tub has no support and is bouncing freely. Also found worn tub ring. Will need suspension, tub ring and bleach dispenser ordered and replaced. Office to reschedule . ordrng 1 WPW10192089 (Dispenser) and 1 WPW10531289 (Tub ring) and 1 W10780045 (Suspension)"

"Arrived to unit 2006 found defective fresh food door,replaced door and nameplate. Checked door operation good."

Arrived on site for a dishwasher that has a broken dispenser and its flashing prior to the end of the cycle. Inspected unit and work area. Ran unit through diagnostics and found an F9 E1 (long drain) error code. Tested the unit in an auto test and did find something appearing to be hitting the drain pump impeller. Remove the obstruction from the drain pump and replaced the dispenser. Tested the unit and the unit is not working as designed. Call complete.

Arrived onsite for a vent hood light the is not working on high. Upon inspection I found that the switch was not wired in properly I corrected this and tested unit and found unit operating as designed Job complete.

Arrived to inspect flame height issue. I found the unit had minimal adjustability and I adjusted the low flame height adjustment within the valve stems. The issue was corrected and functioned as designed. No gas leaks detected during service.

"Arrived on site for washer, inspected unit and work area. CX complaint unit waking noises. Found 2 baffles broken that where not replaced on the first trip. ordrng 2 WPW10597205 (Baffles)s"

"Arrived on site to inspect unit for FC door not closing properly. Found too right corner was bent outwards preventing proper seal. Replaced door and door skin, found UI not turning on. Verified proper voltage but not engaging. Took door apart and pulled dispenser UI from old door and installed in new door, unit working as designed. No leaks detected. Job complete."

"Arrived on site and inspected washer and found homeowner had to break door latch to get clothes out. Replaced door latch for testing and found drain pump is getting voltage but will not run. Display also shows F28 for communication failure between user interface and control board. Without control board and control panel operating properly extent of issue cannot be determined. Parts already determined to be failed are. The age of the washer customer is not going to continuous repair, job complete"

"Arrived on site to replace previously diagnosed pressure regulator and water line, customer stated that the unit is working properly, ice is not building up anymore and does not want any parts replaced, ran diagnostics cycle and pressure looks good, ice cubes are perfect size, unit is running as designed, no leaks detected job complete"

Arrived on site for refrigerator leaking water from ice maker & fc. Upon arrival confirmed issue. Found major clogged drain line due to line seal clog. Also found inlet valve failing and leaking a lot of water into ice maker asm. Upon further inspection found ice bucket liner lock mounts broken.Reassembled and tested unit. Found unit functioning as designed call complete

"Arrived on site. Replaced lower harness . Ran diagnostics, all checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site and sound initially microwave is not making any noise and will run properly. After sitting idle for a few minutes door eject motor started running constantly by itself, Will need to bring back door eject assembly and control board to ensure repair on next visit ordrng 1 W11493414 (Interlock kit) and 1 W11418920 (Control)"

"Arrived on site for dishwasher, inspected unit and work area. CX explained unit would trip breaker. I tested unit and its been leaking from diverter on too the motor Causing it to trip the breaker.Job completed."

"Arrived onsite to install previously diagnosed parts. Replaced motor, housing, both screws, and bracket. Test unit and unit operates as designed.

"JM: Arrived onsite to install previously diagnosed and ordered parts. R/R pump and tested unit. Operational test good, no leaks observed during service. Adjusted the ice thickness for CX. Call complete."

Arrived on site for washer not cycling correctly.upon arrival confirmed issue and found f7E6. Found actuator ohming out of manufacturing specs and capacitor also failing. Replaced both and found unit could continue through all cycles as designed. Call complete

"Arrived on site for leaking dishwasher . Found float tray full of water . Ran diagnostics, found supply line not screwed on fully to water valve . Tightened all connections , leaks or drips are no Longer detected. Job complete"

"Arrived on site for a wall oven that was getting an F2E1 error. On arrival the consoles LED was lit, but the console was unresponsive to touch. I cycled the power down at the breaker for several minutes. The unit was now responsive, but threw the F2E1 for stuck key every few seconds.I installed the console and the unit was now responsive. I preheat both ovens to 350?F and found the unit running as designed.

"Arrived on site to diagnose a refrigerator that is not defrosting in the rc. Found communication failure between controls and sensors. Ui, main control trol, and thermistor will need to be replaced to complete repairs. Due to excessive ice buildup unit will need to be thawed to complete repairs.

"Arrived on site ,replaced heater and icemaker . Did hard power reset. Ran both harvest and fill. Both are normal. No water leaks detected at time of service. Job complete"

Arrived onsite for unit not consistently running drain and spin function. Tested and determined dirty/faulty contacts in the timer. Customer not interested in repair if it was something other than the switch due to age of unit.

"Arrived on site to replace the heating element. I verified the unit model and serial number fall in range for service pointer W1154096. I replaced the heating element according to the pointer. I tested the unit and found it working properly, no water leaks detected at this time. Job complete."

"Arrived on site to test unit for noise, customer stated that noise comes and goes about two times a day and last for about 1-2 minutes and ice clumping up in ice bin, tested compressor at high and low RPM was able to slightly mimic noise for about 10 seconds, noise was coming from compressor cover vibrating against control housing, adjusted cover, advised customer to monitor, ice maker is running properly but per service pointer W10517411 replacing ice maker vent will help with ice clumping, ordrng 1 WPW10504753 (Ice door)"

"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that it makes a high-pitched noise and then makes a clicking sound and will continue to do that every few minutes. She did advise that the unit has not called for the past two weeks and she just bought this unit a little over a month ago. Replaced the starting device and capacitor and tested the unit again. Took an amp draw off the compressor as it attempted to run and found pulling 9.28 A indicating a failed and locked compressor. Ordering the compressor, dryer, and coupler and the office will need to contact the customer about a return date due to an out of stock and PSP item.ordrng 1 W11370574 (Compressor) and 1 W11109499 (Non uv drier) and 1 W11506635 (Coupler) and 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen)"

Arrived on site to diagnose a range that is giving error code. Found F2E1 error saved in control and evidence membrane switch had gotten wet. Switch is currently dry and working properly. Advised customer on findings and best cleaning procedures for range panel.

Arrived on site to diagnose a washer that is not cycling properly. Found unit throwing long drain error and no clogs in pressure tube. Control and tube will need to be replaced to complete repairs. Office to set return appointment. ordrng 1 W11513246 (Control) and 1 WP353244 (Pressure tube)

"Arrived on site to inspect refrigerator noises. Upon further inspection, I placed the unit in diagnostics and tested the compressor. I moved the unit around and could not duplicate the noise/vibration the customer described. I removed the kickplate and found the piece of foam thats located in between the condenser coil and the bracket at the front of the unit was crushed to where the coils were resting on the bracket which can cause the vibration noise. I adjusted the coils and placed a folded up sealant pad in between the coil and bracket. Test3d the compressor again and still could not duplicate the noise. I advised the customer of the possible issue and recommended they monitor the unit and call in for service if the unit begins to make the noise again. No water leaks observed during service, job completed."

Arrived on site for a dishwasher that has a service pointer for a heater replacement. I did confirm that the customers model and serial tag were within the range of the service pointer. Replaced the heater and tested the unit. The unit began to work and operate as designed with no leaks present. Call complete.

"Arrived on site for leaking washer . Inspected valve,hoses, tub , no signs of any water present . Ran diagnostics and found drain pipe is backing it up and over flowing . Recommended customer have a plumber out to check drain stand . No water leaks detected with washer at time of service. Job complete"

Arrived on site for a vent hood not laying flush at the top of the hood. On arrival the customer stated there is a small piece of metal screwed into the top front of the vent hood and when the fan is on some air escapes from it. I found the customer referencing the plate that covers the recirculation vent. I removed the cover and shaped it. I found it significantly improved. I informed the customer of my findings and that it is normal for a small amount of air to escape there due to the design of the unit. Call complete.

Arrived on site to install new sump and heating element per previous diagnosis. Replaced sump and element and retested unit. Found no water leaks and unit working as designed. Call complete.

Arrived on site to diagnose dryer that is not finishing some cycles and throwing F3E2 error. Found F3E2 error saved. Ran unit and checked exhaust Temps and found it properly cycling at 155 degrees. Within a couple minutes of starting the unit cycle stops and throws F3E2 error. Ordering harness and moisture sensors per tech Line recommendation. Office to schedule when we have all parts. ordrng 1 W11164041 (Main Harness) and 4 WP3387223 (Moisture Sensor)s

"Arrived to inspect no cool. I found the compressor only drawing .70 amps and the frost pattern was absent, only cooling a few inches of the capillary tube entry into the evaporator. The unit has 60 months of the sealed system coverage. No leaks observed during service. The CX will need service on 09/19/22 AM or PM, if at all possible. Please schedule with SO# 352693 ordrng 1 W10507884 (Sealed system kit) and 1 W11284480 (Evap) and 1 WPW10143759 (UV Drier) and 1 W10913906 (Service Port) and 1 ScheduleW/SO352693 (SO 352693)"

Arrived on site for unit making too much ice. Found unit missing extension to bail arm ordering new extension. ordrng 1 W11215550 (Extension)

Arrived on site to install previous diagnose parts. I replaced the control with new. I replaced the evaporator harness and thermistor with new. I powered the unit on and found it working properly. Job complete.

"JM: Arrived onsite to inspect dryer not powering on. I checked voltage from the wall and voltage was good. Checked voltage to UI was good. However, while testing the plug for the UI pressed back into place and the unit powered on. After adjusting the UI plug I turned the unit off and on several times and tested the unit. Unit is powering on as designed. Tested dryer air flow and found the in house vents need cleaning. Advised CX to clean in house vents. Call complete."

"Arrived on site for fridge making a noise. I inspected the unit and work area. I found the unit on but the compressor not running. I put the unit into test 4 and verified the condenser fan is running. I put the unit into test 5 and tested the compressor I found on low the compressor making a buzzing noise, and it get louder on high. I used temporary padding to isolate line and found the noise coming from the compressor its self. I am ordering a sealed system to complete the repair. Compressor, uv dryer, and process stub. The office will reschedule when we have eta on the parts. ordrng 1 W11557671 (Compressor) and 1 Uvdryer (Uv dryer) and 1 W11506635 (Process stub) and 1 R600kit (R600 kit)"

"Arrived on site to install previous diagnose parts. I gained access to the interior of the dryer. I found a lot of lint build up. I cleared the lint and cleaned the components. I advised the customer have vent wizard come out and clean the exterior vent. I replaced the pulley, guide wheels and belt. I reassembled the unit and tested it. It is now working as designed. No more noise

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I checked the element bushings San den found them missing. When I went to remove the toeplate, I found the assembly not complete as the smaller toeplate and screws were missing. I pulled the unit out and removed and replaced the element. When I tested the unit, due to the toeplate and sound shield missing, the unit was louder than normal. I am ordering the small toeplate, shield and screws. Scheduled return service for 09/02/22. No water leaks observed during service. ordrng 1 W11573704 (Shield) and 2 W11545329 (Screws)s and 1 W11550992 (Toeplate)"

"Arrived on site to inspect wall oven not heating. Upon further inspection, customer advised that the inspector tested the unit on 350 degrees and the unit failed to get past 265. I placed the unit in diagnostics showing error codes F9E0 & F1E1. Cleared the codes and removed and replaced the main control. Using my multimeter, I placed the thermal lead in the center of the middle rack and tested on Bake at 350 degrees. My preheat temp was 358. Next 3 readings were 368, 332, 370 for an average temp of 356.7 degrees. Unit is operating as within manufacturer specifications. I made recommendations for use and care. Job completed."

"Arrived on site to replace fill tube and heater. When removing old fill tube, pull string broke. Had to chase path way and finally got it. Installed new fill tube and drilled wire holder per installation instructions. Tested unit, unit working as designed. Job complete."

"Arrived on site. Removed cover found upper section of evaporator encased in ice and defrost thermistor incased in ice,defrosted ice replaced cover,reassembled unit changed defrost setting to basic.

"JM: Arrived onsite to inspect dishwasher making noise. CX showed us a recording of the noise. I found that the lower spray arm was colliding with the tub and needed to be timed. I readjusted the timing on the spray arm and tested unit. The noise was gone. Operational test good, no leaks observed during service. Call complete."

Arrived on site to test unit for door not closing correctly and damaged panel. Test unit and found door not sitting correctly on hinge receiver. Secured door correctly and unit test good. Replaced panel due to damaged test unit and unit test good job complete.

Arrived on site to replace igniter and switch harness. Replaced parts test unit and unit test good job complete.

"JM: Arrived to inspect washer not spinning properly during spin cycle. I found that the basket drive and clutch pads that had been replaced were bad. Replaced basket drive assembly again. Tested the washer and found everything turning, but the basket was still not turning well and the basket was slipping on the block drive. I tightened the spanner nut even more and retested. The washer is working as designed. No leaks observed during service. Call complete."

Arrived on site while replacing harness found one of heater wires not in molex connector. Replaced harnesss and thermistor. Ran defrost and heater was working . No water leaks detected at time of service. Job complete.

Arrived on site for a refrigerator not making ice. I checked temps and found them good. I gained access to the FC door harness and found the wires at the hinge cut. I am ordering the door to replace. Office to reschedule. ordrng 1 LW10744163 (FC Door)

"Arrived on site to inspect dishwasher leaking from underneath. Upon further inspection, the builder advised that the unit is leaking from the nut on the valve. I found a yellow cloth under the valve and hose. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed with no leaks. As I began to pull the unit out, water began to flow rapidly onto the floor. I found the drain hose was not properly installed and came undone. I cleaned the water from the floor and re-routed the drain hose to where I could get it to secure with the check valve hose. Tested the unit again to verify no leaks and I found where the water supply hose is leaking at the valve. I advised the builder the that unit is going to need a new 72 inch 3/8x3/8 water hose and another drain hose due to the unit being installed with a cabinet in between the dishwasher and the sink. I am ordering the 12ft drain hose and 6ft drain hose and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 09/02/22. Water source turned off for safety. ordrng 1 3385556 (12 ft hose) and 1 8269144A (6ft hose) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site to test unit for not spinning clothes out , tested unit found failed gear case, slider and clutch covered in oil causing unit to skip cycles, job complete"

Arrived on site for dishwasher needing previously diagnosed drain line. Upon arrival installed required part then tested unit found no signs or evidence found. Unit functioning as designed call complete

Arrived on site to install new heater per SP W11540964. Installed heater and verified no water damage or leaks present. Call complete.

Arrived on site for refrigerator needing previously diagnosed sealed system. Upon arrival confirmed issue and installed compressor and uv drier. Pulled vac and charged system with 56g of refrigerant. Found unit no longer had odd noise and compressor running smoothly. Informed customer to give unit 24hrs to stabilize temps. Call complete

"Arrived on site for dryer making noises. Inspected unit and work area. Tested unit and found vibration on the side where the blower sits. I gained access to blower wheel and fount it warped, I replaced it and tested. Unit is now operating as designed. Job completed."

"Arrived onsite for washer not functioning properly after repair. Upon arrival inspected unit. Found unit stalls to power on. Eventually powered on. Ran diagnostics and found stored error code F11. Called tech line for assistance. F11, is a ACU error . ACU was Just replaced on 8/4. Tech recommended replacing ACU and interface at the same time. SR#7734459390. Office to reschedule ordrng 1 W11574590 (Control)"

Arrived onsite for a washer that is not complete wash cycle and also showing LF low water flow code. I installed new valve. And tested unit and found operating as designed. Job complete. no leaks.

Arrived onsite for control issues and starting on its own. Ordering control to repair. All else checks good. ordrng 1 W10894098 (Control)

Arrived onsite for fridge has incorrect ice maker. Upon arrival found that the icemaker installed is the correct ice maker. Bin is more than half full. Customer is wanting an ice maker with a wire bail and not the plastic. She said that she feels the production is too slow. Called techline for assistance. Tech said that ice maker is not interchangeable and there is no repair that can be made. Tech told me to give customer phone number to customer service. Tech gave Sr#7734465513. Job complete

Arrived on site for a microwave that is not starting cycles. Inspected unit and work area. Found the door switch latch on the top pushed all the way to the back upon inspection. Unplugged the unit and removed the user interface assembly. Did confirm that the latch had been pushed all the way to the back causing an incomplete circuit. Popped the latch back into place and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site ,replaced element . Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete"

"Arrived on site to inspect dryer turning on without pressing the start button. Upon further inspection, I tested the unit in timed dry and as soon as I turned the timer knob, the unit came on. I checked the door switch and it was good. Tested the start switch and it was closed. I removed and replaced the switch and retested and unit is operating as designed. No lint observed during service, job completed. Unit is vacant-new build"

Arrived onsite to replace damaged door outer panel. Replaced panel and tested. Unit is functioning properly. Job complete

Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time. No leaks were found after service was performed.

Arrived onsite for intermittent leaking. Found unit with evidence of sudsing leak. Advised customer on findings and provided instruct on use and care. All else checks good.

Arrived onsite for oven. It heating. Found all other functions in tact. Determined fan was not operating and tod had shorted replaced TOD under warranty and restored fan function. Tested unit. All checks good and is operating as designed

"Arrived on site for freezer needing previously diagnosed inverter board. Upon arrival confirmed issue but found compressor also failing. Installed new compressor! Uv drier, and access port. Pulled vac and charged system wi5 45 grams of refrigerant. Found no leaks and unit running as designed. Informed customer to give unit 4 hrs to stabilize temps. Call complete"

Arrived on site for washing machine not washing properly. I inspected the unit and work area. I found the machine not advancing the cycle. I found fault codes for pressure system fault. I gained access to the control and found the pressure hows not flowing properly. I gained access to the tub and found the hose pinched off. I removed the damage hose and reconnected it. I tested the unit. It is now working as designed. Job complete.

"Arrived on site to install previous diagnose parts. I isolated the evaporator fan and found it rattling more then usual. I gained access to the evaporator fan and replaced the, motor, fan blades, and grommets. I reassembled the unit and tested it. I found it working as designed. I spoke to the customer about the variable speeds for the evaporator fan, and depending on what the cooling condition it is calling for the fan speed will decrease or pick up. Job complete."