We serviced a
ADMIRAL DRYER
Model AED4675YQ0
Near Wimberley, TX 78676
Brandon
Job Details: 10/11/2021
"Arrived on site for customer complaint of unit not working, found failed thermal fuse, I replaced fuse, unit would turn on and not heat, found all thermostats and element tested good, found failed timer, I replaced timer, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/11/2021
"Arrived on site for washer not agitating. Inspected unit and work area. Found unit unleveled and rocking. Leveled unit and inspected gearcase . Performed diagnostics mode and checked fault codes, found none. Ran automatic test cycle and found components operating. Ran manual test mode and test components individually. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/11/2021
Arrived on site for dryer not heating. Inspected unit work area. Verified not heat failure. Mead incoming voltage and found L2 on terminal block burnt. Will need to replace terminal block and customer will be responsible for power cord. Removed terminal block and installed new. All else tested good without power.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY06
Near Austin, TX 78757
David Z
Job Details: 10/11/2021
"Arrived on site to follow up on refrigerator that had leaked water into the RC, a large amount. Customer let me know it seemed like it leaked from the back of the RC where the reservoir was. I removed the panels and didnt see a direct leak when dispenser or icemaker was running. I reseated all connections to the water valve, and relayered my hoses. Judging by the amount it seems like the inlet line connection must have leaked due to a weird angle it sat at. If issue happens again we need to replace the reservoir with another one, the line seems to feel a tiny bit short. Call complete."
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Georgetown, TX 78626
Lou
Job Details: 10/11/2021
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the main control and waited 3 minutes to test to allow the controls to transfer information. After the 3 minutes, I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/11/2021
Arrived on site to install previously diagnosed part. Took picture of missing M&S. Removed evap fan and installed new evap fan. Found freezer door gasket torn. Checked temps and UI was set to Fahrenheit instead of Celsius. This setting will get changed upon returning to change freezer door gasket. Tested evap fan and thermistor. Fridge running as designed. Ordering freezer door gasket to return and complete the repair. ; ordrng 1 W10407216 (Freezer gasket)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78703
Leonardo
Job Details: 10/11/2021
"Arrived on site to test unit for broken striker, tested unit, striker missing,need striker to fix issue, office to reschedule ; ordrng 1 W11545309 (Striker)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Round Rock, TX 78681
David S
Job Details: 10/11/2021
Arrived on site to install previous diagnosed ring. I gained access to the ring bearings. I replaced the broken ring bearing(279441) with one I had on hand. I reassembled the unit and tested it. It is working as designed. Job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lago Vista, TX 78645
Justin
Job Details: 10/11/2021
Arrived on site to install previously diagnosed parts. I installed the new control. I then ran a calibration and test cycle. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78759
David Z
Job Details: 10/11/2021
"Arrived on site to diagnose refrigerator making loud noise when fan running. Customer showed me audio file of sound, which sounded like high speed vibration coming from RC. Sound seems to be coming from the icebox fan. It will ramp up and get loud. Replaced icebox fan and retested. Unit still a little loud, but working as designed. Advised on normal operation and fan sounds. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78757
David Z
Job Details: 10/11/2021
"Arrived on site to diagnose refrigerator that was not making ice. Customer said it would usually not make ice, or just drop a clump. Tried to jump icemaker and found it would not cycle. Ordering icemaker to use on return visit due to not having icemaker present. O-emld tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78737
Leonardo
Job Details: 10/11/2021
"Arrived on site to replace dishwasher tub, replaced tub, tested unit, unit working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Kyle, TX 78640
Robert
Job Details: 10/11/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2021
Arrived onsite and found unit refrigerator liner cracked. Customer concerned the fridge is not cooling properly. Found unit is cooling properly and liner crack cosmetic only and not causing functional failure.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lakeway, TX 78734
Robert
Job Details: 10/11/2021
Arrived on call for complaint of buttons not working. Confirm some buttons are not working. Will need to replace console. ; ordrng 1 W11416457 (Console)
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Bee Cave, TX 78738
Robert
Job Details: 10/11/2021
Arrived on call for complaint of not always spinning. Ran diagnostics and got code for water temperature stopping spin. After installation test operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Kingsland, TX 78639
Cliff
Job Details: 10/11/2021
Arrived on site to replace previously ordered parts for refrigerator. Replaced inverter and tested unit. Found all is functioning properly at this time and unit not hooked up to water.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Salado, TX 76571
Tali W
Job Details: 10/11/2021
On site for dishwasher leaking underneath. Found leak coming from heating element bushings due to deteriorated metal coverings on bushings. Replaced element with updated version. Ran diag cycle. No leaks after repair. Unit functioning as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Belton, TX 76513
Jonathan M
Job Details: 10/11/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced user interface assembly and tested the unit. Found the upper oven light would not turn off. Check the door switch and found the light turning off if pressed with your finger. Checked the door switch as the oven closes and found that the switch was not being engaged due to the whole latch assembly being slid back. Slid forward the latch assembly and tighten the screws down at a little bit of an angle to allow the door switch to engage. Tested the unit on a 375? bake circle in the unit reach temperature and is now working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Round Rock, TX 78681
Tommy
Job Details: 10/11/2021
Arrived onsite for previously diagnosed parts. Replaced console and found unit now correctly reading the touch. Spoke with customer on need for WiFi for update. Job Completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Austin, TX 78732
Robert
Job Details: 10/11/2021
Arrived on call to replace previous diagnosed part. After installation test operation
We serviced a
MAYTAG OVEN
Model CWG3100AAE
Near Austin, TX 78731
David Z
Job Details: 10/11/2021
"Arrived on site to diagnose oven that is not heating at all. Tested unit and found igniter not glowing. Checked resistance and found igniter open. Ordering igniter.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS2
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/11/2021
"Arrived on site for dishwasher top rack falling out. Inspected unit and work area. Found unit leaning forward. Inspected leveling feet and found not touch floor. Corrected leveling feet and tested dish rack operation. All tested good, no water leaks detected during service.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Austin, TX 78717
David S
Job Details: 10/11/2021
"arrived on site for ice maker having low ice production. I inspected the unit and work area. I found the fans and compressor running. I found the ice maker cycling and filling with water. I called Techline ED, sr# 7731960016 we did a temp test and found 13 degrees in freezer. Ed Advised to look for a cooling issue if there is no ice build up. I gained access to the compressor and found it pulling .83 amps. I gained access to the evaporator and inspected the frost pattern and the lines. I found the suction line bent and crimped coming out of the cabinet, see pictures. I called techline back and spoke to Steve. I advised Steve of my findings. I asked Steve to get on a video chat to verify the line. ; ordrng 1 Lokring (Lokring) and 1 R600kit (R600 kit) and 1 Uvdryer (Uv dryer) and 1 Accessvalvelokring (W11506619) and 1 W11504418 (8to7 brass) and 1 W11504433 (6/4NRMS00) and 1 W11504447 (5/1.8 NR MS 00) and 1 W11506635 (Access valve) and 1 W11504436 (Lokring) and 1 W11504435 (Loking)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bastrop, TX 78602
Matthew
Job Details: 10/11/2021
Arrived onsite for washer giving error codes during rinse cycle. Upon arrival put unit in diagnostics and found stored error code F3E3 thermistor shorted and F0E4 spin limit by water temperature. Tested connections and were good. Faulty valve causing errors. Replaced valve and tested. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Austin, TX 78701
Jacob
Job Details: 10/11/2021
Arrived onsite for unit not starting a cycle. Tested the unit and heard the control would not stop clicking after starting the unit or to pause the unit. Replaced the latch and that did not fix the issue. Check the resistance to the stator and rotor and found that they were around 7 and 16 ohms. Stator a and rotor checked good. Ordered parts. Office to reschedule ; ordrng 1 REQUEST (2MAN ) and 1 REQUEST (2HR) and 1 W10916241 (rotor) and 1 W11261207 (STATOR ) and 1 W11329112 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model WGD6120HW1
Near San Marcos, TX 78666
Andrew
Job Details: 10/11/2021
"Arrived on site to test unit for no heat and missing parts. Found unit was missing the gas flex tube. Installed tube, tested unit, unit working good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Austin, TX 78724
Scott
Job Details: 10/11/2021
Arrived on site for control issue with range. Found control completely dead . Cook top is lighting . Double checked all connection . Ordering control . No gas leaks detected at time of service. ; ordrng 1 W11258611 (Control)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Austin, TX 78758
David Z
Job Details: 10/11/2021
Arrived on site to follow up on dryer that lost power again. Customer had vents cleaned after thermal fuse failed again. Found fuse open. Talked to MS who said to replace fuse again. Replaced fuse and verified airflow seems good. Call complete.
We serviced a
WHIRLPOOL DOWNDRAFT
Model JVD0303GS
Near Lago Vista, TX 78645
Justin
Job Details: 10/11/2021
"Arrived on site for a downdraft that would not turn off when turned on, and the LED light strip not turning on. I gained access to the control and found a drop in voltage when turned on. This indicates a faulty control. I also found the light switch not functioning. Due to this I am ordering the controls, and light switch. Office to reschedule. ; ordrng 1 W11227469 (Light Switch) and 1 W11227466 (PCB Control) and 1 W11228240 (Main Control)"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Marble Falls, TX 78654
Cliff
Job Details: 10/11/2021
Arrived on site to replace element for range. Replaced part and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Pflugerville, TX 78660
Scott
Job Details: 10/11/2021
"Arrived on site for dryer not staying on unless PTS switch is held down. Replaced switch , unit is now staying on . No lint build up at time of service. No gas leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXTS00
Near Austin, TX 78725
Matthew
Job Details: 10/11/2021
Arrived onsite for refrigerator compressor making noise. Upon arrival checked temps. Freezer is making ice and RC is cooling. Checked compressor compartment and found entire compartment full of debris. Removed grill cover and found condenser coils completely covered. Compressor not able to dissipate heat properly. Compressor is running hot and lines are hot. Compressor working harder that normal. Cleared out condenser coil and compressor compartment. Currently unit not making noise. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM704KPS0
Near Austin, TX 78731
David Z
Job Details: 10/11/2021
"Arrived on site to diagnose dishwasher that is not draining. On arrival found unit is drained. Customer said they can push drain and get it to drain. However, it has been stopping cycles and not draining. Called tech line and spoke with TJ, SR7731957292. Recommended repair is to replace the sump and motor assembly. If drain pump is running then its likely overheating or having amp draw pulled by wash motor.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Jarrell, TX 76537
Lou
Job Details: 10/11/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the door trim and control panel trim being damaged/scratched, I removed and replaced both and tested. Unit is operating as designed. Job completed"
We serviced a
WHIRLPOOL DRYER
Model WGD9620HC1
Near Cedar Park, TX 78613
David S
Job Details: 10/11/2021
Arrived on site for dryer not complete if a cycle on sensor dry. I gained access to the control and tested all sensors from the control. I found them all in good condition. I replaced the control and tested the unit. It is working as designed. I recommend the customer have the dryer vent cleaned out once a year. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SSDUDE01
Near Jonestown, TX 78645
Justin
Job Details: 10/11/2021
Arrived on site to install previously diagnosed parts. I installed the UI and then tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model GBS279PVB00
Near Wimberley, TX 78676
Brandon
Job Details: 10/11/2021
"Arrived on site for customer complaint of PF error codes, I found power supply tested good and power supply was firmly connected, found failure in control board, when set to bake and cancelled, control was still sending power to broil element
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF997SDDM00
Near Temple, TX 76502
Jonathan M
Job Details: 10/11/2021
"Arrived on site for a refrigerator that won?t dispense water and has an issue with the door registering being closed. Inspected unit and work area. Confirmed the customers complaint and could not hear the dual water valve energizing when the paddle was pressed. When you switched the user interface over to ice dispensing it would work. Found the deli drawer light out and disconnected the jelly drawer user interface to see if that would make a difference with dispensing water. Still found the unit not dispensing water. Checked voltage at the door water valve when the water pedal was pressed and found no voltage. Advised the customer they would need a new deli user interface as well as main user interface.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/11/2021
Arrived on site to install previously diagnosed part. Removed actuator and installed new actuator. Ran diagnostics and cleared error code. Ran auto diagnostics and washer completed all cycles without issue. No leaks detected. Job completed. Left LB.
We serviced a
UNKNOWN VENTHOOD
Model WVU17UC0JS0
Near Round Rock, TX 78681
Tommy
Job Details: 10/11/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced bad switch found new switch to now send voltage to motor but motor itself is dead has voltage but doesnt spin. Ordering motor assembly.; ordrng 1 WPW10395033 (Motor)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2021
Arrived onsite and replaced mag cap and diode to repair heating issue. Unit is now operating as designed. Advised customer On repair. All checks good.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Cedar Park, TX 78613
David S
Job Details: 10/11/2021
Arrived on site for oven not heating properly. I spoke to the customer and found out they had an inspector come out and he stated it is off. I ran a temp test on the oven and found it heating too 425 during rapid preheat. I found the unit cycling at 352 while in normal operation. I inspected the shelf the unit is sitting on and found it has a hole cute out in it. This is for the old design wall oven. This wall oven requires a a solid shelf to vent properly based on whirlpools installation instructions.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Georgetown, TX 78628
Kayman
Job Details: 10/11/2021
Arrived onsite for washer not draining. Upon inspection I found F9E1 stored in the system for long drain. I ran diagnostics and found all functions working as designed. I found the customer to have a water softener system in the home and he is using tide pods at the moment. I explained the importance of using less amounts of soap while on a softener. I accessed the main control and blew out the pressure hose. I replaced the main control and tested the unit again. The unit is operating as designed at this time and no leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Cedar Park, TX 78613
David S
Job Details: 10/11/2021
"Arrived on site for fridge not cooling. I spoke to the customer and he stated the previous company came out an put a compressor in the unit already.I found the unit off. I gained access to the compressor and hooked my gauges up. I found no refrigerant in the system. I put 125 psi of nitrogen into the system and found it leaking. I am ordering a compressor, uv dryer, access valve, fc and rc evaporator. The office will reschedule when we have an eta on the parts.; ordrng 1 Uvdryer (Uv dryer) and 1 W11492867 (Rc evaporator) and 1 WPW10608485 (Fc evaporator) and 1 W10832994 (Compressor) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2021
"Arrived onsite and repaired exiting stem and replaced broken knob. Unit is now operating as designed, all checks good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP03
Near Austin, TX 78735
Kevin
Job Details: 10/11/2021
"Arrived on site and inspected refrigerator and found Icemaker is stuck in the dispensed position. Uninstalled Icemaker from door and immediately began finishing cycle. Wires on the harness are pinched , ran test 96, 97 and 120 to confirm it should be working properly. A new icemaker will be needed; ordrng 1 W11091220 (Icemaker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Austin, TX 78757
Scott
Job Details: 10/11/2021
"Arrived on site for fresh food warm and deli tray items frozen . Looks like ice had built up on fresh evap. Ran diagnostics , fans , heater compressor all working . Set unit to defrost on 8 hrs cycle . No water leaks detected at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Copperas Cove, TX 76522
Al
Job Details: 10/11/2021
"Arrived on site and inspected washer screeching noises. Confirmed the complaint and removed and replaced the gear-case, belt and wash plate. Reassembled and unit tested as designed without any odd noises. Job complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Buda, TX 78610
Kevin
Job Details: 10/11/2021
"Arrived on site and replaced drain pump diagnosed on previous visit, after replacement ran test 51 and it completed properly. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/11/2021
"Arrived on site for customer complaint of unit smoking when in use, it was the first time the oven had been turned on, some smoking is normal, unit tested good at 350 degrees, slight new oven smell still, instructed customer to leave on for 45 minutes."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2021
"Arrived onsite and found unit operating with failed latch symptom. Replaced latch, but unit wouldnt start a cycle or activate latch. Ordering control and drain pump to repair. ; ordrng 1 W11399437 (Drain pump) and 1 W11399437 (Ms)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bastrop, TX 78602
Matthew
Job Details: 10/11/2021
Arrived onsite for range door not closing properly. Upon inspection found door hinges not inserted into receivers properly. Hade adjustment to hinges and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, TX 78753
Scott
Job Details: 10/11/2021
Arrived on site for fridge leaking when icemaker activate. Found supply line cut . Fixed line wit 1/4 quick fit from truck stock . Ran harvest and fill . All checked normal. No water leaks detected at time of service. Job complete ; ordrng 1 Wp2198677 (Water connector)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78744
Leonardo
Job Details: 10/11/2021
"Arrived on site to test unit for not draining, tested unit putting unit into diagnostics, no error codes detected, ran unit on normal wash, unit drains properly, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5300VW2
Near Killeen, TX 76542
Al
Job Details: 10/11/2021
"Arrived on site and inspected leaking even when unit was off. Lifted the unit up and verified the leaks were due to a faulty inlet valve. Removed and replaced it, tested it and unit didnt leakArrived on site and inspected leaking even when unit was off. Lifted the unit up and verified the leaks were due to a faulty inlet valve. Removed and replaced it, tested it and unit didnt leak. Ordering AUTHORIZATION for valve install per SC, who was otp with AHS for authorization. ; O-emld tckt , states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78722
Scott
Job Details: 10/11/2021
"Arrived on site , replaced left side fresh food door . Tested dispenser , both water and ice functioning properly. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near New Braunfels, TX 78132
Noah D
Job Details: 10/11/2021
"Arrived on site to inspect unit for not heating and causing issues for customer, upon inspection found a ui to control state status error. Was not sent with console, must replace both. Ordering console. Office to reschedule; ordrng 1 W11296171 (CONSOLE)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/11/2021
"Arrived on site for customer complaint of unit smoking, found piece of food on heating element causing burning smell, unit tested good in diagnostic mode."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/11/2021
Arrived on site for Upper Rack Concerns - Dishwasher. Found stopper was not securing to rail properly. Removed and installed new stoppers to keep rack secure. Job completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Austin, TX 78717
David S
Job Details: 10/11/2021
"Arrived on site for microwave door not closing intermittently. I inspected the unit and work area. I followed service pointer W11493384, I found the right side not clicking or engaging some of the time. I inspected the door and found the right side separating, see photos. I removed the door and tried to reseat it. The gap was still present. I am ordering both the inner and outer door assemblies. .; ordrng 1 W11110515 (Outer door) and 1 W10687342 (Inner door assembly)"
We serviced a
WHIRLPOOL WASHER
Model WFW5090GW0
Near Austin, TX 78704
Jacob
Job Details: 10/11/2021
Arrived onsite for unit not starting. Looked at the unit and saw no power to the unit. Pulled the unit out and looked at the plug and saw the correct voltage was getting to the unit. Plugged unit back in and unit was working. No issues at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HZ3
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/11/2021
"Arrived on site for customer complaint of display going blank but customer stall able to push buttons, found failed control inside door, ordering door. ; ordrng 1 W11186019 (Door) and 1 Cnote (Office to reschedule)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Lakeway, TX 78734
Robert
Job Details: 10/11/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/11/2021
"Arrived on site for customer complaint of timer not advancing, I found failed timer, I replaced timer, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kyle, TX 78640
Kevin
Job Details: 10/11/2021
"Arrived on site and replaced door switch diagnosed by previous technician, after replacement confirmed dryer is working properly. Also found airflow is showing restricted on meter, recommended to homeowner that vent to the exterior of the home be cleared before dryer is used again to prevent any further damage, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2021
Arrived onsite and found unit operating with major air gap due to warp in door. Ordering door to repair. ; ordrng 1 LW10912320 (Door)
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Lakeway, TX 78738
Robert
Job Details: 10/11/2021
Arrived on call for complaint of noise. Found the gearcase leaks oil. Replaced gearcase and cam. After installation test operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Manor, TX 78653
Scott
Job Details: 10/11/2021
Arrived on site for fridge not making ice . Found tray stuck out of home position in a flex . Tried manual reset . Icemaker not responding . Getting correct voltage. Ordering ice maker . No water leaks detected at time of service. Call to set return. ; ordrng 1 W11284458 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near San Marcos, TX 78666
Andrew
Job Details: 10/11/2021
"Arrived on site to install previously diagnosed parts. Installed new water level switch, and no change in performance. Unit stays in drain, thinking unit is full. Recommend replacing ACUM office to reschedule.; ordrng 1 W11334214 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2021
Arrived onsite and found evap fan motor shorting UI and restarting fridge. Ordering fan to repair. Office to reschedule. ; ordrng 1 W11224591 (Evap motor)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Andice, TX 78628
Kayman
Job Details: 10/11/2021
Arrived onsite for microwave not venting correctly. Upon inspection I found grease build up on the outside of the unit. I ran the fan and could hear the damper make a noise when turned on but did not make any noise when turned off. I un installed the unit and found tape hanging down from the vent box causing the damper to get caught and not open to vent out. I found a large amount of mold build up within the unit and inside the blower fan blades. I advised the customer that there would be nothing we can do to clean out the mold as it is spread out within the frame and all other HV components. I confirmed the unit is otherwise working as designed and the damper is opening as designed while the unit is un installed and on the counter. I advised the customer to reach out to their builder or the manufacturer to see if they can provide any assistance on this situation. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Austin, TX 78717
Tommy
Job Details: 10/11/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced lid and hinges. Job Completed.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near New Braunfels, TX 78132
Noah D
Job Details: 10/11/2021
"Arrived on site to inspect unit for not spinning normally and shearing the drum seal, upon inspection found the bulkhead cut causing sharp edge, replaced bulkhead and drum. All functions returned with no issues. Complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US6HB00
Near New Braunfels, TX 78132
Noah D
Job Details: 10/11/2021
"Arrived on site to inspect unit for being cracked, upon inspection found the bottom right corner cracked causing issues, replaced cooktop and checked for issues, no issues found.Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS0
Near New Braunfels, TX 78130
Andrew
Job Details: 10/11/2021
Arrived on site to test unit for upper rack issues. Found rails have failed and adjusters need replaced.
We serviced a
WHIRLPOOL RANGE
Model RS696PXGB8
Near Meadowlakes, TX 78654
Cliff
Job Details: 10/11/2021
Arrived on site to replace switch for range. Replaced infinite switch and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near New Braunfels, TX 78130
Noah D
Job Details: 10/11/2021
"Arrived on site to inspect unit for freezing berries in bottom drawer. Upon inspection found the temp setting at the highest settings, instructed customer to lower temp settings and try again. Cleared ice and found some debris, instructed customer to clear debris and test. Complete"
We serviced a
KITCHENAID OVEN
Model KEBC107KSS04
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 10/11/2021
Arrived on site to clean oven door glass. Cleaned all glass panes and reassembled door. All is working properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Lago Vista, TX 78645
Justin
Job Details: 10/11/2021
Arrived on site to install previously diagnosed parts. I installed the new IM and UI. I then put the unit into diagnostics mode and tested the IM. I found it working as designed. No leaks observed at the time of service. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Temple, TX 76502
Tali W
Job Details: 10/11/2021
"On site to install previously diagnosed parts. Replaced control and vent assembly. Ran diagnostics cycle. Found unit not draining. Found power to drain pump, but pump blades were free spinning. Vacuumed out drain pump hose. Replaced drain pump. Ran another diag cycle. Unit completed cycle and is functioning as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model MEDB755DW2
Near Cedar Park, TX 78613
Kayman
Job Details: 10/11/2021
Arrived onsite for dryer not operating but able to make selections. Upon inspection I confirmed good voltage at the terminal block while under a load. I could hear relays clicking when trying to start but no function. I accessed the thermal fuse and found it opened. I found the element and cut offs showing continuity. I advised that we would need to replace the fuse in order to further diagnose. They agreed so I replaced the fuse and tested the unit. The unit is now operating as designed. I assembled all panels and pushed the unit back into place. I used my thermal lead to test temperatures in the drum. I found while the vent connected the drum would shoot up to 220 degrees F which is too high for the specs on this unit which would cause the fuse to short out. I took the vent off and tested again. The unit got up to 180 and cycled down as designed. I advised having the vents cleaned due to the temps rising so fast with the vent connected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Kyle, TX 78640
Leonardo
Job Details: 10/11/2021
Arrived on site to test unit for unit leaking. Test unit and found unit over sudsing making unit leak. Advised customer to run unit empty with. I soap and to clean it with white vinegar. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Scott
Job Details: 10/11/2021
Arrived on site for poor drying in dishwasher . Ran diagnostics no error codes . Unit is heating . Found customer not using rinse aide . Filled tank with sampler bottle . Advised on usage of rinse aide . No water leaks detected at time of service. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Canyon Lake, TX 78133
Noah D
Job Details: 10/11/2021
"Arrived on site to inspect unit for not closing normally and causing condensation, checked doors and found no gaps, spoke with tech line Sr# 7731954440 Travis and was told we can try to keep the mullion in the constant on setting. Changed setting and customer will watch the condensation, if the water appears we must remove permagum and replaced gasket. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, TX 78641
Tommy
Job Details: 10/11/2021
Arrived onsite for dishwasher not drying. Upon arrival found rinse aid wasnt in use. Spoke with customer on importance of rinse aid. Proceeded to test unit and found it operating as designed. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2021
Arrived onsite and siliconed the rails of the crisper drawers and advised customer on freezer door operation. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Georgetown, TX 78628
Lou
Job Details: 10/11/2021
"Arrived on site to inspect dryer long dry times. Upon further inspection, the customer advised that they are having to dry loads two or more times. I opened the unit door and pressed the door switch closed and tested on timed dry. I found the element illuminating at the back left corner vent area. Using my vent test kit, I tested the unit two times on fluff/no air and the unit failed both airflow tests. I tested the unit without the rear vent hose on and it passed. I removed a handful of lint from the hose and straightened the dents out. I recommended that the customer have the vents cleaned professionally. No lint observed within the unit, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS
Near New Braunfels, TX 78130
Noah D
Job Details: 10/11/2021
"Arrived on site to inspect unit for leaking from door, upon inspection found the door leaking from vent side, tried opening door and bit broke in screw. Must drill out screw, ordering dispenser and returning. Office to reschedule; ordrng 1 W11412300 (DISPENSER) and 2 W10273971 (Screw)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Belton, TX 76513
Jonathan M
Job Details: 10/11/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Spoke to CS and was advised just to replace the high-voltage control due to the customers complaint and the freezer section sitting at 1.2?F. Replace main board and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0EW1
Near Belton, TX 76513
Jonathan M
Job Details: 10/11/2021
. He advised that since all components were working and no gas could be detected was a gas leak detector that the unit was working as designed. The customer requested that we fix her front left burner that has a hard time lighting. Swapped burner caps with the right front burner and still have the same issue. Replaced burner had assemblies with the igniter and found the issue with the burner head and igniter.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Round Rock, TX 78681
Tommy
Job Details: 10/11/2021
"Arrived onsite for dryer not heating. Upon arrival found cutoff was blown, replaced and tested unit. Unit is now operating as designed job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS04
Near Leander, TX 78641
Tommy
Job Details: 10/11/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced had ice maker with new ice maker. Job Completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB4
Near New Braunfels, TX 78130
Andrew
Job Details: 10/11/2021
Arrived on site to test unit for loud noise. Found that damper was not secured properly. Secured damper and now unit is functioning as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Round Rock, TX 78681
Jimmy J.
Job Details: 10/11/2021
Arrived on site to install previously diagnosed parts. Removed gear case and basket. Installed new gear case and basket. Ran calibration then auto diagnostics. Washer running as designed. Ran a high speed spin with customer present. Explained if it start shaking or moving to take a video as its happening and to pause the machine while videoing and open the lid to show us how the load is resting inside the basket. Explained loads can get off center and cause the machine to shake. If load gets off center pausing opening lid and redistribution of the clothes inside the basket will help prevent the washer from shaking. Customer will make sure to send us the video if the load is centered and the washer is shaking beyond what is expected. No leaks detected. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/11/2021
Arrived n site for range knob damaged and to hot on low settings. Inspected unit and work area. Found front right burner flame to high. Adjusted burner. Found knob damaged from heat. I
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78723
Matthew
Job Details: 10/11/2021
Arrived onsite for refrigerator water dispenser not functioning and not producing ice. Upon inspection found ice maker fill tube frozen and not filling. No water was being dispensed. Followed water flow and found water reservoir frozen. Thawed reservoir and water flow was restored to dispenser. Thawed fill tube as well. Adjusted temperature to avoid freezing water line. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Kyle, TX 78640
Kevin
Job Details: 10/11/2021
"Arrived on site and inspected washer and found Control panel display is faulty, a new one will be needed to correct issue.; ordrng 1 W11112920 (Console)"
We serviced a
WHIRLPOOL RANGE
Model WOS72EC0HS02
Near Manor, TX 78653
Scott
Job Details: 10/11/2021
"Arrived on site for oven changing or not keeping correct time . Found unit is not connected to WiFi . Ran diagnostics, no error codes . Did instruct customer on having WiFi connection . Oven is heating normally. No other issues found . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Lago Vista, TX 78645
Justin
Job Details: 10/11/2021
"Arrived on site for a refrigerator icing over on the bottom shelf in the refrigerator. Upon arrival the customer stated the unit was freezing on the shelf right above the bins in the RC, and the water in the unit also stopped working around the same time. I checked temps and found the FC at 2?F and the RC at 36?F. I then put the unit into diagnostics mode and found all airflow components running as designed. I tested the water dispenser and found the water flow good. At the time of service I found no mechanical failure, and the unit was running as designed. Call complete."