We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78734
Vincent
Job Details: 10/24/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was not cooling in both compartments. Ran test 4 & 5 and they both checked good. Gained access to check compressor and found nothing from normal. Compressor was warm. Unit will need a sealed system repair. Office to order parts and reschedule for 2 hrs when all parts are available. Will need new compressor and RC evaporator and returning with FC evap. Will need the drip pan service pointer CX has declined to do that repair. No leaks where observed during service. ordrng 1 W10832994 (Compressor) and 1 WPW10608485 (FC evaporator) and 1 W11492867 (RC evaporator)"
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Marble Falls, TX 78654
Lou
Job Details: 10/24/2022
"Arrived on site to inspect washer leaking from the front of the unit. Upon further inspection, I found the unit stacked with a work bench next to it (photo). Customer advised that they saw the water leaking from the bottom left corner of the dispenser (photo), where there is currently dry water streaks. I placed the unit in diagnostics showing no error codes and tested the unit. Unit is operating as designed. Per service pointer #W11481731, the dispenser assembly needs to be replaced. I am ordering the dispenser assembly and scheduled return service for 11/14/22 at the customers request. No water leaks observed during service other than the dry water streaks on the unit.; ordrng 1 W11524103 (Dispenser assembly)"
We serviced a
WHIRLPOOL MICROWAVE
Model JMW2430DP01
Near Spicewood, TX 78669
Leonardo
Job Details: 10/24/2022
Arrived on site to test unit for shorted keypad error. Found shorted keypad error code and unit not responding. Test unit and unit will not let me reset. Will order new console ; ordrng 1 W10887855 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QVS06
Near Austin, TX 78730
David S
Job Details: 10/24/2022
"Arrived on site for KitchenAid builtin side by side fridge leaking. I inspected the unit and work area. I found the fridge leaning forward, the kick plate off, and the drain tube clogged. I cleaned the drain tube, I connected the Unit back to water. I leveled the unit properly, and reinstalled the kick plate.
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near New Braunfels, TX 78132
Andrey
Job Details: 10/24/2022
"Arrived on site to test unit for no heat, tested unit found thermal fuse shorted, all other components tested good, ordrng 1 WP3392519 (Thermal fuse)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS03
Near West Lake Hills, TX 78746
Wesley
Job Details: 10/24/2022
Arrived onsite for no ice production and found unit with damaged resister on the receiver board. Ordering emitter and receiver boards to repair; ordrng 1 W10757851 (Emitter/receiver baord)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS06
Near Austin, TX 78717
Paul
Job Details: 10/24/2022
Arrived onsite for a microwave/oven combo that the element support in the microwave broke. I found the element hanging down and the support broken. The tenant had bought the support but decided he could not make the repair. I replaced the element support. Call complete.
We serviced a
GE RANGE
Model JGBS15GER5
Near Austin, TX 78745
Matthew
Job Details: 10/24/2022
"Arrived onsite for range oven function not operating. Upon arrival inspected unit. Found cooktop burners are functioning however oven not heating. Igniter is not sparking. Spoke to SW to troubleshoot. Ignition issues possibly caused by thermostat, ignitor and valve. Rodents may have caused electrical issues like display not functioning. Landlord will discuss with tenant an how they will be moving forward. Will contact office. ; ordrng 1 WB20k8 (Thermostat) and 1 WB19k13 (Valve)"
We serviced a
KITCHENAID DISHWASHER
Model KUDP01DLBT3
Near Austin, TX 78749
Matthew
Job Details: 10/24/2022
"Arrived onsite for dishwasher not washing properly. Upon arrival inspected unit. Found very little water entering unit. Wash motor and drain pump are functioning. Unit is installed with original copper line. Will need valve replaced as well as supply line and connector. Ordering Valve, supply line and elbow fittings; ordrng 1 W10278636RC (Supply hose)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIO18NNZS2
Near Killeen, TX 76549
Tyler
Job Details: 10/24/2022
"Arrived on site for ice machine not making ice. Upon arrival confirmed issue. Found charge in system gone/in vacuum, compressor amperage between 3.15-3.53amps and steadily climbing. Found leak in evap plate. Will need office to reschedule once availability of parts is known for 4hr sealed system repair. ; ordrng 1 WPW10218037 (Evap coil) and 1 W10536005 (Compressor) and 1 W10129494 (Con. Coil) and 1 W10843121 (Non uv drier) and 1 W10913906 (Access valve) and 1 Cnote (4h weighed repair) and 1 Cnote (Nitrogen+kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Killeen, TX 76542
Tyler
Job Details: 10/24/2022
"Arrived on site for washer making loud noise and not functioning. Upon arrival confirmed issue and found f7e9 in diagnostics. Upon further testing I found washplate screw, washplate, rotor, rotor screws all warped and damaged causing rotor to lock up. Was able to reschedule customer for 0/26/22 to complete repairs with the following parts: Washplate screw(W10752187), washplate(W10775188), spanner(W10909670), gearcase(W11393685), stator(W10754158), rotor(W10754161), rotor screw(W10752189). ; ordrng 1 W10752187 (Washplate screw) and 1 W10775188 (Washplate) and 1 W10909670 (Spanner) and 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10752189 (Rotor)"
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Austin, TX 78738
Leonardo
Job Details: 10/24/2022
Arrived on site to test unit for right burner taking to long to ignite. Test unit and found burner not letting enough gas flow. Filed the burner head test unit and unit test good job complete.
We serviced a
KITCHENAID WINE COOLER
Model KUWS24RSBS14
Near Spicewood, TX 78669
Luis
Job Details: 10/24/2022
008008 gate code. Arrived on site. Found defective separator ui and defective harness ordering both parts; ordrng 1 4344877 (Harness) and 1 W10238071 (Harness) and 1 WPW10297313 (Separator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near New Braunfels, TX 78130
Andrey
Job Details: 10/24/2022
"Arrived on site to test unit for no cool, tested unit found compressor running but evaporator completely frozen over, ran diagnostics on heater and it would not engage, need control UI, control and thermistors, customer need this fixed asap, his medication needs to stay cold, ordering parts, office to reschedule ; ordrng 1 W11518204 (Control UI) and 1 W11566851 (Control) and 2 WPW10384183 (Thermistor)s"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Canyon Lake, TX 78133
Andrew
Job Details: 10/24/2022
Arrived on site to test unit for leaking. Found drain hose was the source of the leak. Will need drain hose. ; ordrng 1 W11244231 (Hose)
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Austin, TX 78759
Wesley
Job Details: 10/24/2022
Arrived onsite and found unit would not drain. Found drain pump operating properly but hoses clogged and was unable to remove debris with vacuum method. Ordering hoses to repair. W11414944 and W11614117. ; ordrng 1 W11414944 (Drain hose) and 1 W11614117 (drain hose)
We serviced a
MAYTAG MICROWAVE
Model MMV4207JB0
Near Austin, TX 78747
Matthew
Job Details: 10/24/2022
"Arrived onsite for microwave fan not turning on during cooking, low speed or medium. Only on high. Upon arrival inspected unit. Keypad is responding but not working on any other settings. Replaced control and fan. Tested unit and still not functioning. Called tech line and spoke to Andrew, provided SR#7734882034 ran additional checks and found burned terminal on cement resistor. Need to order resistor and main harness. Office to reschedule May need AUTHO.; ordrng 1 W11259892 (Resistor) and 1 W11383534 (Harness) and 1 AUTHO (AUTHO)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Harker Heights, TX 76548
Tyler
Job Details: 10/24/2022
Arrived on site for refrigerator making humming noise. Upon arrival confirmed issue. Customer also stated that it wasnt making ice and humming noise was created when trying to dispense an empty ice bucket. Upon further inspection found ice maker stuck in harvest mode due to misaligned/loose motor teeth. Rescheduled customer for 10/26/22 to complete repairs with new ice maker W11548540. ; ordrng 1 W11548540 (Ice maker)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS2
Near Horseshoe Bay, TX 78657
Lou
Job Details: 10/24/2022
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the unit overflowing with ice, but very small cubes. I removed some this ice and tested the unit in diagnostics and found the sensor in the recirculating pump is in properly. Also found the bin thermistor is not reading properly as well. I removed and replaced the recirculating pump and retested and it is operating as designed. I am ordering the bin thermistor and main control and scheduled return service for 10/31/22 for a PM call. No water leaks observed during service.; ordrng 1 WPW10511923 (Bin thermistor) and 1 W11034363 (Main control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHB
Near New Braunfels, TX 78130
Andrey
Job Details: 10/24/2022
"Arrived on site to test unit for not draining, tested unit found unit is draining but has no high drain loop do to short hose causing water to back fill from disposal, ordering drain hose, office to reschedule ; ordrng 1 W11243383 (Drain hose) and 1 W11243398 (Drain hose)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Georgetown, TX 78626
Maurice R
Job Details: 10/24/2022
Arrived onsite for dishwasher not working. On inspection I but the unit in diagnostics mode. Found no water was being delivered to the unit. Checked the water pressure and it was good. Ordering pump W11460946 control board W11462460 inlet valve W11434044 wire harness W11391581. No water leaks detected during service. ; ordrng 1 W11462460 (Control board) and 1 W11434044 (Inlet valve) and 1 W11460946 (Pump & motor)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA00
Near Marble Falls, TX 78654
Gerry C
Job Details: 10/24/2022
"Arrived to instal previously diagnosed and ordered parts. I replaced the faulty replacement compressor and tested. The unit would not circulate and after the second test, the internal drain pump stopped operation as well. I inspected the primary AC connection from the transformer and it showed 7.2 VAC with no load and a verified line VAC OF 123.8. When the drain pump loads were switched on via manual service mode, the voltage would drop to 0VAC and there was no pump action confirmed. The unit will require a replacement transformer. The circulation pump tested correctly and I will return with it, in the unlikely event the pump is required. I left water to the unit off, no leaks observed during service.; ordrng 1 WPW10485951 (Transformer)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Georgetown, TX 78633
David Z
Job Details: 10/24/2022
Arrived on site to diagnose MW oven combo that failed 1 year inspection due to MW Radiation and oven Temps off. Tested oven and calibrated +20 to correct temperature difference. Tested microwave with radiation scanner and found readings out of spec on the bottom of the door especially. Inner door has been replaced previously and is not warped. Ordering new hinges to resolve MW door seal. ordrng 2 W10874474 (Hinges)s
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Hutto, TX 78634
Cliff
Job Details: 10/24/2022
"Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in unit, but defrost heater is operational during diagnostics. Control, thermistor, and thermistor clip will need to be replaced to complete repairs and office to set return appointment. Customer to thaw unit minimum of 24hrs prior to return and has signed defrost waiver. ; ordrng 1 W11546690 (Control) and 1 W11546684 (Clip)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Lakeway, TX 78734
Vincent
Job Details: 10/24/2022
"Arrived on site for dryer, inspected unit and work area. CX complaint was no power to console. Checked voltage to ui and had 12VDC. Called techline and spoke to Cliff and suggested to replace the UI. sr#7734888814 Office to order parts and reschedule; ordrng 1 W11370450 (Console)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Kyle, TX 78640
Kevin
Job Details: 10/24/2022
"Arrived on site and found 4/3 error wash motor not running, ran diagnostic cycle and wash motor is getting power but isnt running, Prescreened wash motor did not arrive in time, It will need to be ordered again; ordrng 1 W11025157 (Wash motor)"
We serviced a
MAYTAG DRYER
Model MEDB980BW0
Near Austin, TX 78746
David S
Job Details: 10/21/2022
Arrived on site for Maytag dryer getting extremely hot. I inspected the unit and work area. I temp tested the exhaust and found it getting to 177+ and not turning off. I tested the exhaust thermistor and found it reading 95 degrees when it is higher. I installed a new thermistor. I retested the unit and found poor air flow. I recommend the customer have vent wizard come out.
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Jarrell, TX 76537
David Z
Job Details: 10/21/2022
"Arrived on site to diagnose dryer that is not heating at all. Ran unit and confirmed no heat, but has good voltage to unit. Disassembled and found heating element is open, causing failure. Replaced element and tested unit. Verified all working as designed. call complete."
We serviced a
WHIRLPOOL WASHER
Model GSW9800PW0
Near Fort Hood, TX 76544
Tyler
Job Details: 10/21/2022
Arrived on site for washer needing previously diagnosed rebuild. Upon arrival reconfirmed issue and installed required parts then reassembled and tested unit and found washer fully functioning as designed with no leaks and inform customer status. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Austin, TX 78725
Joe Z
Job Details: 10/21/2022
"Arrived onsite to install previously ordered parts. Installed control,and harness .test unit and unit now goes into defrost. Job complete.
We serviced a
JENN-AIR OVEN
Model JJW2430WS02
Near Austin, TX 78746
David S
Job Details: 10/21/2022
"Arrived on site to preform a temperature calibration and a Jenn-Air wall oven. I found the door gasket in good control. I tested the bake, broil, convection elements in diagnostics and found them heating. I ran a calibration and found the oven heating heat at 354 degrees. I checked calibration and found it set 4 degrees higher than it should be. I reset it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB00
Near Luling, TX 78648
Andrey
Job Details: 10/21/2022
"Arrived on site to test unit for no cool, tested unit found both compartments warm and no frost buildup, exposed compressor and found a complete system burn out, all copper tube is charred and black oil dripping out from filter dryer
We serviced a
MAYTAG MICROWAVE
Model MMV6190DS2
Near Georgetown, TX 78633
Lou
Job Details: 10/21/2022
"Arrived on site to inspect microwave error code. Upon further inspection, I found the unit had been disassembled at the control and interlocks. Customer advised the display was showing open/close door error. Tested the lower door switch and found it bad. I removed and replaced the interlock kit and tested the unit. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Georgetown, TX 78633
Lou
Job Details: 10/21/2022
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer advised that the water was coming from underneath the unit and the toeplate sound pad was wet. I removed the toeplate and placed the unit in diagnostics showing no error codes. Continued with testing and monitored the sump/motor assembly from the bottom the unit. I found where the diverter housing had been leaking from the signs of dry water streaks on the floor, water hose and diverter housing. The unit did not leak while testing. I removed the outer door panel and found where the vent assembly is badly leaking water (photo). I found both gaskets on the vent were bad. Only the vent was leaking at the end of service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW9640XW00
Near Georgetown, TX 78628
Lou
Job Details: 10/21/2022
"Arrived on site to inspect washer leaking water. Upon further inspection, I found the back bellow clamp had come loose and the bellow had separated from the drum. Also found the fill tube from the dispenser to the bellow was loose again. I re-installed the bellow and clamp and tightened the clamp and pulled on the bellow to make sure it would not come off again. I demonstrated to the customer as well. I removed the fill tube gasket and installed a new gasket and placed a clamp in the tube to secure it to the gasket/dispenser (photo). Reassembled the unit and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KBS
Near Austin, TX 78704
Leonardo
Job Details: 10/21/2022
Arrived on site to test unit for F9E1 and F7E1 and F8E2 error codes. Test unit and found heating element leaking from screws letting water get in to wash motor shorting unit out. Will need new sump and motor and heating element and control board.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78704
Leonardo
Job Details: 10/21/2022
Arrived on site to test unit for no power. Test power at junction box and found melted wire nuts. Cleaned wires and secured wires with new wire nut test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS01
Near Austin, TX 78732
Vincent
Job Details: 10/21/2022
"Arrived on site for oven, inspected unit and work area. CX complaint was oven display was not operating. Cycled the power and it came back. Entered diagnostics and had error code F6E0 UI lost communication. Display was still failing which lined on the screen. Replaced console and tested. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SD8Z05
Near Georgetown, TX 78633
Gerry C
Job Details: 10/21/2022
"Arrived inspect ice issue. I found the CX had replaced the filter and without purging, the ice maker fill tube had frozen. I steamed out the fill tube and tested and the unit operated as designed. No leaks observed during service.
We serviced a
ELECTROLUX WASHER
Model EIFLW55HIW0
Near Georgetown, TX 78633
Gerry C
Job Details: 10/21/2022
"Arrived to inspect door not closing EIFLW55HIW0. I found the strike for the door latch assy had failed and required replacement. I removed and replaced the strike and tested. Operate test good, no leaks observed during service.
We serviced a
MAYTAG DRYER
Model MGDB850WL0
Near Austin, TX 78735
Joe Z
Job Details: 10/21/2022
"9333 Arrived onsite for NOT DRYING/HEATING..upon arrival test unit and found blower is not turning. Found pulley is not secured and belt fell off. Secured pulley and reinstalled belt. Test unit and unit operates as designed. Job complete
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Austin, TX 78749
Joe Z
Job Details: 10/21/2022
"Arrived onsite for unit not operating, only hearing a humming sound. Upon arrival inspected unit. Checked polarity at wall and is correct. Found polarity at unit is incorrect. Found that wiggling plug at wall gives correct voltage. Noticed 1 plug prong was slightly bent and not getting a good connection at wall outlet. Adjusted cord and test unit. Unit is operating as designed. Job complete
We serviced a
GE REFRIGERATOR
Model PGSS5PJXBSS
Near Austin, TX 78727
Cliff
Job Details: 10/21/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found compressor locked up and due to age of unit and cost of repairs homeowner will replace unit.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Austin, TX 78745
Joe Z
Job Details: 10/21/2022
"Arrived onsite for OVEN DOESN'T HEAT UP PAST 200 DEG UNLESS IT'S ON BROIL. Upon arrival test unit and bake ignitor is not energizing, control is sending correct voltage to ignitor. Found bad harness connection at ignitor. Repaired and secured connection at ignitor. Test unit and unit operates as designed. Job complete.
We serviced a
KENMORE WASHER
Model 110.2072299
Near Austin, TX 78727
Cliff
Job Details: 10/21/2022
Arrived on site to diagnose a washer that is not cycling properly. Found lid switch failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Austin, TX 78745
Joe Z
Job Details: 10/21/2022
"Arrived onsite for microwave not operating. Upon arrival inspected unit and found no power to unit and breaker tripped. Breaker will not Tripp while door is open,but breaker tripps as soon as door is closed. Need to replace interlock switches. Replaced interlock switches and test unit. Heated a cup of water for 30 seconds, twice. Unit is operas designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near San Marcos, TX 78666
Andrew
Job Details: 10/21/2022
Arrived on site and replaced previously diagnosed icemaker and harness. Ran diagnostics and icemaker completed cycle with no issues. Unit has been cooling great and not tripping breaker.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near New Braunfels, TX 78132
Andrew
Job Details: 10/21/2022
"Arrived on site and replaced previously diagnosed UI and power supply board. Tested unit, unit working as designed.
We serviced a
WHIRLPOOL WINE COOLER
Model WUW35X15DS02
Near Austin, TX 78703
Luis
Job Details: 10/21/2022
"Arrived on site for error codes. Error code reading CL per service manual will need to replace main control,removed unit from enclosure replaced main control powered unit on compressor and fans powered on.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Austin, TX 78726
Kimo
Job Details: 10/21/2022
Arrived onsite to install previously diagnosed parts upon arrival I installed new door bottom seal. And tested unit and found unit operating as designed. Then advised cx on detergent use and how improper amount of detergent can cause a sudsing issue and can cause leaks. Job complete no leaks at this time.
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW02
Near Austin, TX 78759
Kimo
Job Details: 10/21/2022
"Arrived onsite for a washer that is fulling with water when not in use. Upon arrival I ran the unit in diagnostics mode and found that the unit operated as designed no issue draining, I checked the water inlet valves and found that they had some Debris stuck in them which causes the valve to weep and full the washer over time. I installed new valves and tested unit and found unit operating as designed no leak.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM
Near Austin, TX 78737
Leonardo
Job Details: 10/21/2022
Arrived on site to test unit for unit not draining. Test unit and found glass stuck in the drain motor. Removed glass test unit and unit test good job complete.
We serviced a
KITCHENAID MICROWAVE
Model KEMS309BSP00
Near Austin, TX 78717
Vincent
Job Details: 10/21/2022
"Arrived on site for microwave, inspected unit and work area. Installed all parts ordered by previous tech. Tested unit after and its operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Hutto, TX 78634
Cliff
Job Details: 10/21/2022
Arrived on site to diagnose a refrigerator that is not producing ice consistently. Found temps at 15 in fc and made temp adjustments to lower fc temp and increase productivity of icemaker. Job is complete and no leaks were found at time of service. Temp check should have been performed on previous trip and no charge to customer today.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Georgetown, TX 78626
Maurice R
Job Details: 10/21/2022
Arrived onsite for dishwasher pump making noise. Replaced the pump ran the unit in diagnostics mode and no water leaks detected during service. Unit working as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Hutto, TX 78634
Maurice R
Job Details: 10/21/2022
"Arrived onsite for previously diagnosed parts. Installed parts, plugged the unit in told CX to give it 24 hrs to load. No water leaks detected during service."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BD1
Near Pflugerville, TX 78660
Cliff
Job Details: 10/21/2022
Arrived on site to diagnose a venthood with a latch not in position. Retrieved latch from unit interior and reinstalled it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS
Near Pflugerville, TX 78660
Cliff
Job Details: 10/21/2022
Arrived on site to diagnose a venthood that is making unusual noise. Found motor out of balance and replaced motor. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Jarrell, TX 76537
David Z
Job Details: 10/21/2022
"Arrived on site to diagnose washer that was not spinning. Found unit is draining, but it's not spinning. Tested unit and verified proper drainage, but capacitor is buzzing and not running the motor. Replaced capacitor and tested unit. Verified all working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Jarrell, TX 76537
David Z
Job Details: 10/21/2022
Arrived on site to install new dishwasher panel due to damaged/bent dishwasher panel from delivery. Replaced panel and verified proper operation. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV01
Near Killeen, TX 76542
David Z
Job Details: 10/21/2022
"Arrived on site to diagnose refrigerator that was not cooling in the RC. Tested unit and found RC at 60+, and freezer at 4. When examining the unit, I found the evaporator fan is not running at all. It just hums. Replaced the motor for the evaporator fan. Tested once fan was replaced and found unit is now cooling properly. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Copperas Cove, TX 76522
Tyler
Job Details: 10/21/2022
Arrived on site for dryer not heating. Upon arrival confirm complaint and upon further testing found that all hardware was working with the manufacturing specs but the heating element coil had broken due to a warped element frame. Was able to replace the element then reassemble and tested unit and found dryer heating as designed. I instructed customer on steps to get a dryer vent cleaning done. Call complete
We serviced a
WHIRLPOOL RANGE
Model KCGC506JSS00
Near Georgetown, TX 78633
Gerry C
Job Details: 10/21/2022
Arrived to inspect ignition issue KCGC506JSS00 I found the left front burner would not ignite and I was able to adjust the igniter electrode to correct the issue. I tested through multiple ignition cycles and the unit ignited as designed. No gas leaks detected during service.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Pflugerville, TX 78660
Cliff
Job Details: 10/21/2022
Arrived on site to diagnose a Whirlpool range WFG550S0HZ2 with a burner not lighting properly. Found center burner clogged with grease and cleaned burner. Tested unit and found all is functioning properly at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78746
David S
Job Details: 10/21/2022
"Arrived on site to replace KitchenAid Dishwasher heating element according to service pointer W11540964. I verified the model and serial number fall in range for the pointer. I replaced the heating element W11537778, according to the pointer. I tested the unit and found it working properly. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Lampasas, TX 76550
Tyler
Job Details: 10/21/2022
Arrived on site for refrigerator fuel line kinked and torn away from liner connection behind fridge. Upon arrival confirmed issue and found the fill tube going from inlet valve to icemaker broken free from the connection and kinked. Was able to replace line and re-clamp it down with a new clamp and found unit is now functioning as designed. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Killeen, TX 76542
David Z
Job Details: 10/21/2022
"Arrived on site to diagnose refrigerator with leaking coming from icemaker. Found fill valve is barely letting water through, and water is dripping out of the tube and hitting the back wall and freezing over. Replaced fill valve and heated/molded fill tube. Tested unit and verified all working as designed. No water leaks present. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA71CIHZ00
Near Dale, TX 78616
Andrey
Job Details: 10/21/2022
"Arrived on site to test unit for ice maker leaking, tested unit found ice maker cracked and when going into harvest does not empty out the tray causing it to constantly overfill with water , replaced ice maker, ran it through diagnostics, ice maker is now functioning properly, no leaks detected job complete"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Lampasas, TX 76550
Tyler
Job Details: 10/21/2022
Arrived on site to install upper rack. Upon arrival reconfirmed issue and install required part then reassembled and ensure that rack could stay in place. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Georgetown, TX 78633
Lou
Job Details: 10/21/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the damaged dispenser drip pan and leveled the unit. Tested door operations and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Georgetown, TX 78633
Lou
Job Details: 10/21/2022
"Arrived on site to install previously diagnosed and ordered parts. Per techline recommendations SR#7734521427, I removed and replaced the valve, defective filter and pex water line. Tested the unit and purged approximately 2 gallons of water from the dispenser and the unit is operating as designed. I recommended the customer monitor the unit and if it begins to fail again to call it in for service. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC4
Near Georgetown, TX 78633
Lou
Job Details: 10/21/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the air vent tube at the back right side of the drum possibly leaking, I removed and replaced the tube and found dry water streaks inside the old tube. While the unit was pulled out, I found where the cold water hose had been leaking water (photo). Since the water hoses were removed by the customer to make the unit accessible, I inspected the hoses and found the cold water hose gasket was badly pinched as if it were tightened too much when installed. I replaced the gasket and reattached the hoses and tested the unit. Unit is operating as designed and no leaks found during testing. I reassembled the unit and put it back in its place and retested the valves and completed an automatic test and the unit continued to operate as designed with no water leaks. I advised the customer of my findings and provided a photo. Recommended the customer monitor the unit and to call in for service if it continued to leak. No water leaks observed at the end of service, job completed."
We serviced a
KENMORE MICROWAVE
Model 790.8036331
Near Lampasas, TX 76550
Tyler
Job Details: 10/21/2022
Arrived on site for microwave needing previously diagnosed control assembly under warranty repair. Upon arrival installed require part reassembled and tested unit and found microwave fully functioning as designed with no further failures. Call complete
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Georgetown, TX 78628
Lou
Job Details: 10/21/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the bake/broil burner ignitor bracket breaking away from the burner, I removed and replaced the burner (W11220387) and oven light (broken base) (W10888179 ) and tested the unit. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW2
Near Buda, TX 78610
Matthew
Job Details: 10/21/2022
Arrived onsite for washer leaking. Upon arrival inspected unit. Put unit in diagnostics and found no stored error codes. Ran auto test and all passed. Did not see any signs of leaking. Ran normal cycle and again no signs of leaking. Found white residue around back vent area. Found that leak may have been due to over sudsing. Also found drain hose inserted into Standpipe 15 inches+. Adjusted drain hose and secured with zip ties. Also instructed customer on detergent use. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Austin, TX 78744
Matthew
Job Details: 10/21/2022
Arrived onsite for new range damaged. Upon arrival inspected unit. Found frame and panel damage to unit. Called tech line for assistance. Sent pictures to tech and declared damage non repairable. Provided SR#7734875088. Tech then transferred me to Trade care . Provided additional Sr#7734875737. Confirmed treed care will be contacting customer within 3-5 business days on instructions for moving forward. Job complete
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Austin, TX 78747
Matthew
Job Details: 10/21/2022
"Arrived onsite for washer not spinning clothes out and leaving them soapy. Previous tech diagnosed potential failing drain pump. On arrival inspected pump. Ran test and confirmed pump is operational. Ran multiple tests and all passed. Called tech line for assistance. Spoke to Adrian and provided SR#7734874018. Pump tested and found part not needed. Found issues being caused by accumulating soap deposits in tub from excessive detergent use. Suds are triggering spin cycle disruption. Instructed customer on detergent use, proper loading and cycle selections. Ran a normal load with proper amount of detergent while on site and load completed without failure. Unit is functioning properly. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Austin, TX 78744
Matthew
Job Details: 10/21/2022
Arrived onsite to replace gearcase as instructed. Replaced gearcase and tested. No abnormal nois to report. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Austin, TX 78744
Matthew
Job Details: 10/21/2022
Arrived onsite for drum bouncing. Upon arrival inspected unit. Applied pressure to basket and found suspension completely failed. Needed suspension rods W11130362 replacement. Replaced rods and tested. Unit is now functioning properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Austin, TX 78734
Leonardo
Job Details: 10/21/2022
Arrived on site to replaced heating element from special project. Replaced heating element test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKV0
Near Lakeway, TX 78734
Leonardo
Job Details: 10/21/2022
Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Waco, TX 76705
Jonathan M
Job Details: 10/21/2022
"Arrived on site for a dryer that has no heat. Inspected unit and work area. Did confirm the customers complaint and check voltage to the unit. Found a home 120 V from line one to neutral, 22.7V from line 2 to neutral, and 88.7 V from lie one to line two indicating a electrical supply issue. I double checked voltage at the plug and did confirm improper voltage. Advise the customer they will need an electrician to fix the electrical supply to resolve their issues. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Waco, TX 76705
Jonathan M
Job Details: 10/21/2022
"Arrived on site for a dishwasher that is leaking. Inspected unit and work area. The customer advised the issue was not with the unit leaking but with the unit not draining. They advised that they would find water in the bottom of their dishwasher when they would go to load it. They advised that at that point the unit would not drain if they hit the cancel button. Tested the unit and found the unit filling, recirculating, and draining as designed. The customer advised they had just replaced the drain hose and will call back if any issues persist. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hewitt, TX 76643
Jonathan M
Job Details: 10/21/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced inlet valve, icemaker, and added silicone to the outer edges of the filter. Test of the unit after jumping the icemaker in the unit harvested and filled as designed. Call complete."
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Waco, TX 76712
Jonathan M
Job Details: 10/21/2022
Arrived on site for a washer that will not start a cycle. Inspected unit and work area. Customer advised that the unit went into the childs lock and they were unable to get it out of it. Did confirm the customers complaint and attempted to remove the child lock and was unable to. Did find voltage going to the user interface. Replaced the user interface assembly (W11325578) and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78732
Vincent
Job Details: 10/21/2022
"Arrived on site for dishwasher, inspected unit and work area. Replaced heating element with new one and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHW00
Near Austin, TX 78732
Vincent
Job Details: 10/21/2022
"Arrived on site for refrigerator inspected unit and work area. CX complaint is the RC evap keeps freezing up every month or so. Took temps FC 12? RC 22?, previous tech wash out and cleaned the drain tube, but refrigerator was never fully defrosted. I advised CX to fully defrost refrigerator for 48hrs and then after defrosting to let cool for 24hrs. I also let CX know if the issue continues after defrosting we would have to proceed with electronics. CX signed the waiver to defrost. Job completed"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Dripping Springs, TX 78620
Andrew
Job Details: 10/21/2022
"Arrived on site to test unit for no power. Found control receiving proper voltage but not sending to console. Replaced board, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WFE525S0JS1
Near Lorena, TX 76655
Jonathan M
Job Details: 10/21/2022
Arrived on site for a cooktop that has a right rear burner out. Inspected unit and work area. Did confirm the customers complaint and found the element had blown on the coil. Replaced the right rear element (W11171119) and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lorena, TX 76655
Jonathan M
Job Details: 10/21/2022
Arrived on site for a washing machine that is not locking the lid. Inspected unit and work area. Tested the unit in a normal wash cycle and found the lid attempting to lock but not actually locking. Replaced the latch assembly (W11513248) ad tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Temple, TX 76502
Jonathan M
Job Details: 10/21/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the evaporator fan harness and user interface and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Temple, TX 76502
Jonathan M
Job Details: 10/21/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the middle rack stops only because that was all that was needed and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Austin, TX 78754
Cliff
Job Details: 10/21/2022
Arrived on site to diagnose a range with a damaged panel. Found control panel dented and replaced panel. All is working properly at this time.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78725
Joe Z
Job Details: 10/21/2022
Arrived onsite for washer will fill but will not agitate or spin. Upon arrival ran diagnostics manual test and agitation and spin do not operate. Found failed capacitor. Capacitor has zero capacitance . Need to replace the capacitor w11428524. Replaced capacitor and retest unit. Unit now agitates and spins correctly. No leaks present at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Austin, TX 78748
Joe Z
Job Details: 10/21/2022
Arrived onsite to install preordered parts. Replaced water fill valve. Ran automatic test and unit operates correctly. Ran normal cycle and unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78745
Joe Z
Job Details: 10/21/2022
Arrived onsite for dishwasher Not Starting or Operating . Upon arrival inspected unit and found that there is no power to unit. Checked breaker and is not tripped. Got zero voltage at wall outlet. Ran unit with extension cord to a different circuit. Test unit and unit operas designed. Advised customer contact an electrician. No leaks present at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Dripping Springs, TX 78620
Andrew
Job Details: 10/21/2022
"Arrived on site to replace control, filter and lower harness. Found no issues with continuity through harness. Found power filter working as designed. Unit would not spin, lid wouldnt lock, voltage to valves was fluctuating, unit was acting completely erratic. Cycled power to unit and found lid would lock but not unlock. Replaced control, unit working as designed. Advised customers to download Maytag app and connect unit to WiFi for software updates. I believe issue is with software. Resistance on motor and drain pump were good. If issue persists recommend control, console and lid lock. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near San Marcos, TX 78666
Andrew
Job Details: 10/21/2022
Arrived on site to test unit for not cooling found leak from solder at evap. Discharged system and fixed pinhole leak and replaced UV drier. Vacuumed system and held vacuum for 35mins. Charged to specs. Completely drenched exposed SS components with bubble solution and was unable to find any more leaks. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ00
Near San Marcos, TX 78666
Andrew
Job Details: 10/21/2022
"Arrived on site to test unit for nothing but crushed ice dispensing no matter what setting. Found solenoid was not connected. Secured connection, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near San Marcos, TX 78666
Andrew
Job Details: 10/21/2022
Arrived on site to test unit for not spinning out clothes intermittently. Found spin speed on delicates cycle was at slowest speed. No stored error codes. Ran diagnostics cycle with no issues. Unit is connected to soft water system. Advised to run clean cycles periodically and minimize detergent use to prevent issues. No leaks detected. Job complete.