Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8244 customer reviews

Connor M.

Connor M.

W5CG3024XS01 whirlpool cooktop Arrived on site to install parts for repair. Installed valve and harness. Unit working properly.

Near Harris Dr, Austin, TX 78737
Lou S.

Lou S.

arrived on site to inspect refrigerator lie maker not working and ice buildup. Upon further inspection, I found a large block of ice on the rc Evap cover which was keeping the crisper from closing all the way. Also found a small amount of ice on the fc evaporator. Advised the customer that they would need to defrost the unit before I could go any further with repair due to possible damages to the unit. I explained the waiver of damages from defrosting the refrigerator and had the customer sign the waiver. I advised the customer to pull the unit from the wall and place several towels around the unit to catch any water runoff and to use a wet vac to suck up any water. Office to order rc Evap harness and support and fc thermistor cover and scheduled return service for 06/21/18 SW. No water leaks observed during service.

Near Nogales Ln, Leander, TX 78641
Dona W.

Dona W.

Arrived on site to install start device, harness, capacitor, and thermostat. When unit was unplugged compressor is knocking heavily. Held hand on compressor that was extremely hot making sure that compressor was not touching anything that could cause knocking noise. Internals of compressor are knocking heavily. Will need 2 hours and authorization. Cnotes. All water connections dry. Discussed with Chase.

Near Alvin Dr, Killeen, TX 76542
Connor M.

Connor M.

KSCS25INSS01 kitchenaid refrigerator Emitter kit-179.82 RF320-159.99 arrived on site to test unit for no ice production. Found ice level optics not reading when ice bin is empty. Will need to replace. Sw approved 6/20

Near Hawthorne Loop, Driftwood, TX 78619
Dona W.

Dona W.

Arrived on site for no cool condition in fridge and freezer icing up. Found fan motor in freezer is working but was blocked off by styrofoam behind evaporator cover, not allowing for cool in fridge or cooling in upper freezer. Removed styrofoam and defrosted freezer. Found airflow to refrigerator blowing after placing styrofoam where it belonged. Temperatures dropping in fridge. Instructed customer to wait 24 hours before loading unit. All water connections dry.

Near Lavender Ln, Killeen, TX 76549
Connor M.

Connor M.

KRFF507ESS01 kitchenaid refrigerator Arrived on site to test unit for no ice production. Found ice maker error code. Ordering ice maker for return. Sw approved 6/20

Near Hawthorne Loop, Driftwood, TX 78619
Lou S.

Lou S.

arrived on site to inspect upper oven not working. Upon arrival, the customer advised that the upper oven of the wall unit has not worked in a few months. He advised that another technician from another company inspected the unit one week ago and advised that the terminal block was bad and could not repair at the time. I turned the unit on and the unit fan came on and the unit began to heat. I turned the unit off and turned the power off at the breaker box; however, when I began to inspect the unit, I found that the unit still had power to it. I verified that the breaker was in the off position and checked the unit again, at which time, I verified voltage at the terminal block and it read red/black 250 volts, red/white and black/white 125 each. I verified ohms at the TOD and elements. I tested the unit using my thermal couple and my readings were an average of 348. I advised the customer of my findings. Also, I advised the customer that when the unit says its preheated at 350 degrees t

Near Rio Verde Dr, Leander, TX 78641
Connor M.

Connor M.

WRB322DMBB whirlpool refrigerator Labor-129.99 part 73.89 arrived on site to test unit for intermittent cooling issue in fresh food section. Customer stated freezer is never affected when this happenes. Fan checks fine. Damper control operating very loudly and likely getting stuck closed. Replaced and tested unit. Unit working properly, no leaks detected.

Near Flaming Cliff Rd, Wimberley, TX 78676
Dona W.

Dona W.

Arrived on site for no ice production and no water on door. Found household water shut off, turned water back on and found water is now working on the door. Ran test 57 for ice harvest. Unit completed cycle. Ran test 56 found no errors. Let unit cycle, and ice maker called for water. Found left side of freezer door not completely sealing. Will need to replace freezer gasket. Sarah assisted with reschedule and parts. All water connections dry.

Near Curtis Dr, Killeen, TX 76542
Nathaniel B.

Nathaniel B.

Model WMH73521CS3, Autho. WEY1SEXEP1, Arrived on call for unit is completely dead, installed fuse and switches and interlocks and tested and did not pop the fuse but is still not heating but switches were bad it is what caused the fuse to pop found that unit will need transformer, magnatron, cap, mag, and diode, service fee was collected prior, remaining labor mw210 95.00 magnetron replacement and mw110 40.00 which =135.00 plus tax 11.14 which = 146.14, customer agreed to est., collected remaining balance of 146.14, installed parts and tested and all checks good, unit is heating know. Call complete.

Near Belmont Stables Ln, Austin, TX 78728
Nathaniel B.

Nathaniel B.

Model WMH73521CS3, Autho. WEY1SEXEP1, Arrived on call for unit is completely dead, installed fuse and switches and interlocks and tested and did not pop the fuse but is still not heating but switches were bad it is what caused the fuse to pop found that unit will need transformer, magnatron, cap, mag, and diode, service fee was collected prior, remaining labor mw210 95.00 magnetron replacement and mw110 40.00 which =135.00 plus tax 11.14 which = 146.14, customer agreed to est., collected remaining balance of 146.14, installed parts and tested and all checks good, unit is heating know. Call complete.

Near Belmont Stables Ln, Austin, TX 78728
Daniel  A.

Daniel A.

KDTE504DSS0 Ran diagnostic. Error codes for no heat/incoming water temperature. Checked resistance fir heater at control. Normal resistance. Replaced control. Instruct customer on incoming water temperature. Checked water inlet and drain hoses. Instruct customer on filter. Normal operation after service

Near Schoenthal Rd N, New Braunfels, TX 78132
Dona W.

Dona W.

Arrived on site for no ice production, found 127 ohms across heater l-h should be 72 ohms 4.03 k ohms across l-m across motor, should be at 8800 ohms. Motor on ice maker is faulty. Customer states that unit was starting to make grinding noise before ice maker stopped working. Unit will need new ice maker. Emitter checks correctly. Sarah assisted with reschedule and parts. All water connections dry.

Near Horseshoe Bend Kempner, Copperas Cove, TX 76522
Lou S.

Lou S.

arrived on site to inspect dryer making loud noises. Upon further inspection, I found that the was making loud squeaking noises. I quoted the customer $57.83 for a dryer kit and DR120 189.99 for service/labor fee for a total of $268.27. Customer agreed to the repair and I removed and replaced the dryer kit and tested unit and unit operated as designed. No lint observed during service.

Near Arrowhead Ln, Georgetown, TX 78628
Mike G.

Mike G.

JGRP536WP02, Arrived on site to install new bake ignitor and sensor and bakt-pan when doing repair found that the bake ignitor was not hooked hooked up wire to ignitor tested unit and unit is now lighiting and unit is nw heating checked unit for gas leaking and no gas leaks found at time of srv... unit checked fine at this time.....ignitor and sensor and pan are not needed

Near Via Lago, Belton, TX 76513
Mike G.

Mike G.

JGRP536WP02, Arrived on site to install new bake ignitor and sensor and bakt-pan when doing repair found that the bake ignitor was not hooked hooked up wire to ignitor tested unit and unit is now lighiting and unit is nw heating checked unit for gas leaking and no gas leaks found at time of srv... unit checked fine at this time.....ignitor and sensor and pan are not needed

Near Via Lago, Belton, TX 76513
Connor M.

Connor M.

MDB8959SFZ4 maytag dishwasher Installed both rails and tested unit. Unit working properly, no leaks detected.

Near Roadrunner Ave, New Braunfels, TX 78130
Daniel  A.

Daniel A.

MEDX655DW1 Defective dryer door handle. Replaced handle. Instruct customer on venting/fire hazard. Normal operation after service

Near FM1535, Shavano Park, TX 78231
Joseph C.

Joseph C.

WGD85HEFW0 Arrived on site for “installed with door in wrong direction” complaint. Removed dryer door and refit for opening from left(was opening from right). Reinstalled door to open from left. Unit checks good. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Crestwood Rd, Austin, TX 78722
Arthur B.

Arthur B.

RTW4516FW1 (Front Load Washer) - Arrived onsite for customer complaint of top load washer stuck in final spin and flashing. Was able to clear out control. Was able to enter diagnostics to calibrate unit. Unit calibrated successfully. Tested unit. Unit fills, agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near Harvest Loop, Harker Heights, TX 76548
Connor M.

Connor M.

WDF110PABB4 whirlpool dishwasher Arrived on site to test unit for control issue. Found several leds missing. Replaced control and tested unit. Unit working properly, no leaks detected.

Near Mary Blvd, New Braunfels, TX 78130
Thomas L.

Thomas L.

Arrived on site for no ice condition. Found unit to have an open by metal. Replaced ice maker. All water connections were dry.

Near Legends Pkwy, Kingsland, TX 78639
Arthur B.

Arthur B.

HDA3400G02WW (Dishwasher) - Arrive onsite to install timer and switch to dishwasher from prior tech's diagnosis. Removed failed parts and installed replacements. Tested unit. Unit now fills, washes,drains and heat as intended. No other issues found. All water connections were dry at time of service.

Near Nicholas Cir, Killeen, TX 76542
Dona W.

Dona W.

Arrived on site for noise during rotation. Found idler and belt worn down. Replaced idler and belt. Verified no abnormal noise after replacement. Air flow checks good. Unit running to spec.

Near Engineers Pass, Jarrell, TX 76537
Scott  M.

Scott M.

Arrived on site for washer not advancing . Found left side of mounting had cracked not allowing lid strike to fully depress lid switch, replaced lid switch 43.76,labor 149.99. Collected 209.79 cc . No water leaks detected at time of service . Job complete

Near Cherry Ln, Austin, TX 78703
Lou S.

Lou S.

arrived on site to inspect washer sensing too long. Upon arrival, I questioned the customer on types of detergent and softness they were using. Customer advised that he was using detergent pods, but was told by one of our prior customers to stop using the pods and switch to liquid detergent. The customer advised that the unit stays in sensing mode for a long time and then takes a long time to wash. I placed the unit in diagnostics and tested. There were no error codes shown so I continued with diagnostics. Unit operated as designed. I manually tested the unit to check the valve and to test in high spin and the unit tested good. I advised the customer that he made a good choice in changing detergents due to the pods creating too much soap which is why the unit takes too long in sensing mode. I explained that too. Too much soap will not allow the units sensors to detect the right amount of water to begin each cycle. Customer showed that he switched and even had the detergent cup marked t

Near Lakeline Blvd, Austin, TX 78717
Luis M.

Luis M.

Refrigerator-replaced icemaker

Near Bluestar Dr, Austin, TX 78739
Steve C.

Steve C.

Near Terrace View Dr, Georgetown, TX 78628
Connor M.

Connor M.

WRF736SDAM10 whirlpool refrigerator Arrived on site to install part for repair. Imstalled water valve and tested unit. Unit appears to be filling correctly. No leaks detected.

Near High Rd, San Marcos, TX 78666
Brandon C.

Brandon C.

Arrived on site for rattle noise on dryer, found rattle noise coming from motor, I replaced motor, that noise went away, also found a squeaky idler, so I replaced repair kit, unit tested good. Vent was clear at time of service.

Near Shadowridge Run, Austin, TX 78749
Robert J.

Robert J.

LEN2000KQ1 Arrived on job for complaints ofdrum not turning. Found belt broken. Replaced belt and tension. Test air flow and heating.

Near Teasley, Kyle, TX 78640
Robert J.

Robert J.

LEN2000KQ1 Arrived on job for complaints ofdrum not turning. Found belt broken. Replaced belt and tension. Test air flow and heating.

Near Teasley, Kyle, TX 78640
Dona W.

Dona W.

Arrived on site to install valve with housing due to unit not flowing with water. Replaced valve and housing, ran through diagnostics unit checked correctly no errors. Started normal wash cycle, unit filled and agitated, drained and spun. Verified no drips or leaks from hoses from valve replacement. All water connections dry. Unit checks good.

Near Shale Dr, Jarrell, TX 76537
Arthur B.

Arthur B.

WRF736SDAM11 (Single Evaporator French Door Refrigerator) - Arrived onsite for customer complaint of leaking water and ice maker not working. Found ice dispenser door was full of ice and not allowing door to close. Was able to remove all ice from ice bin. Cleaned area and ice chute. Cleaned out ice bin as well. Reinstalled ice bin. Ice bin door now closes properly. LH RC door now closes properly as well. Ice maker cycled as intended. No other issues found. All water connections were dry at time of service.

Near W Mary Jane Dr, Killeen, TX 76541
Connor M.

Connor M.

WRX735SDHZ00 whirlpool refrigerator Arrived on site to test unit for kickplate issue. Found kickplate screws missing. Replaced screws and tested unit. Unit working properly, no leaks detected.

Near Sunset Cir, Wimberley, TX 78676
Connor M.

Connor M.

RF363PXDN0 whirlpool oven Arrived ons ite to test unit for rear burner staying on hogh even when set to 1. Called chase per attaetion note; we both agreed on a bad switch. Switch showes to be discontinued. Office to schedule if located.

Near County Rd 181, Wimberley, TX 78676
Nathaniel B.

Nathaniel B.

Model SCS3017RS01, Arrived on call for all burners not igniting,, found no power at the outlet under cook top, found breaker was off in the garage to the cook top, turned power back on, call checks good, call complete, no gas leaks at time of call. No parts needed.

Near Enclave Way, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model SCS3017RS01, Arrived on call for all burners not igniting,, found no power at the outlet under cook top, found breaker was off in the garage to the cook top, turned power back on, call checks good, call complete, no gas leaks at time of call. No parts needed.

Near Enclave Way, Hutto, TX 78634
Robert J.

Robert J.

WMH31017FS0 Arrived on job to replace interlock, cam plate and switch. After replacement of parts light not flashing in cavity.

Near Noddy Rd, Buda, TX 78610
Diego G.

Diego G.

Arrived on site. Check for drying issues.Ran diagnostic test found power not getting sent to heater. Replaced control, all functions tested OK. No leaks present. Job complete

Near Lake Forest, Canyon Lake, TX 78133
Diego G.

Diego G.

Arrived on site. Check for drying issues.Ran diagnostic test found power not getting sent to heater. Replaced control, all functions tested OK. No leaks present. Job complete

Near Lake Forest, Canyon Lake, TX 78133
Diego G.

Diego G.

Arrived on site. Check for drying issues.Ran diagnostic test found power not getting sent to heater. Replaced control, all functions tested OK. No leaks present. Job complete

Near Lake Forest, Canyon Lake, TX 78133
Arthur B.

Arthur B.

AMV2307PFW0 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave not starting and getting open/close door error. Removed console and found upper and lower interlock spring broke off causing interlocks not to engage. Removed upper and lower interlock and installed new replacements. Reassembled. Tested unit with age of popcorn. Bag completed was completed in allotted time. No other issues found at this time.

Near Pete Dr, Killeen, TX 76549
Carlos G.

Carlos G.

Troubleshooting Steps - Product Freestanding RefrigeratorsFrosting or condensationWhere is the condensation located? Refrigerator TS steps not successful somckinn6/12/18

Near Scarlet Tanger, New Braunfels, TX 78130
Carlos G.

Carlos G.

Arrived onsite for customer compliant of making noise during agitation and spin issues. Noticed agitator was loose and not bolted down properly. Tightened bolt and ran test cycle and all checks ok now. No water leaks present after service. Job complete.

Near River Hills Dr, San Marcos, TX 78666
Dona W.

Dona W.

Arrived on site to replace upper and lower rack. Replaced lower rack and lower wheel assy. Found another lower wheel assy broken. Cust does not want to replace at this time. Did not replace upper rack as it does not line up correctly with the spray arm. Did replace the upper wheel assy. Customer states that unit would not power on or show any display since last technician was here. Checked wiring and amp draw, found unit is working to spec. Technician touched normal button and unit started running. Tried running numerous cycles. Unit ran on every cycle. All water connections are dry. Customer will monitor unit. Lower wheel assy-30.12 Upper wheel assy-29.54 64.58 collected on card

Near River Chase Ct, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model MEDC215EW1, Arrived on call for dryer making knocking noise when running, found a piece of metal in front dryer felt removed it and reassembled the dryer and tested and noise is gone, no parts needed, call complete.

Near Chandler Rd, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model MEDC215EW1, Arrived on call for dryer making knocking noise when running, found a piece of metal in front dryer felt removed it and reassembled the dryer and tested and noise is gone, no parts needed, call complete.

Near Chandler Rd, Taylor, TX 76574
Connor M.

Connor M.

RF363PXDN0 whirlpool oven Arrived ons ite to test unit for rear burner staying on hogh even when set to 1. Called chase per attaetion note; we both agreed on a bad switch. Switch showes to be discontinued. Office to schedule if located.

Near Sachtleben Rd, Wimberley, TX 78676
Brandon C.

Brandon C.

Arrived on site for broken spray arm, I replaced spray arm, found wash motor would not run, I replaced sump, unit tested good. Water lines were dry at time of service

Near Ranch Rd 12, Dripping Springs, TX 78620
Kevin B.

Kevin B.

Entered diagnostic cycle, ran spin test and it passed, ran quick service cycle, and it passed. Took 1 picture. Started washing machine on the cycle customer was using when the issue occurred and it is progressing properly. Could not duplicate customer experience during service call, no water leaks from connections at time of service, job complete

Near Fitzhugh Rd, Austin, TX 78736
Dona W.

Dona W.

Arrived on site to drop off lower wheel for customer. Customer installed charged customer for part. 30.12 collected on card. All connections dry. Discussed with Sarah before arrival.

Near River Chase Ct, Georgetown, TX 78628
Clif L.

Clif L.

Whirlpool dishwasher WDF520PADM7. Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures at this time, and all is working as manufacture intended. Advised homeowner on proper water temperatures and rinse agent for proper drying results. No repairs are needed at this time and no leaks were found at time of service.

Near Chisholm Trail, Austin, TX 78734
Arthur B.

Arthur B.

WFE515S0EB1 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range smokes when baking/broiling. Tested unit. Advised customer that the smoke bellowing from vent is the protective coating burning off due to being new unit. Advised customer after 2-3 uses that smoke will dissipate. Removed top and no issues at connections,wires. No their issues found.

Near Twin Mountain Rd, Copperas Cove, TX 76522
Nathaniel B.

Nathaniel B.

Model RTW4640YQ1, Arrived on call for 10 seconds and then stops, previously diag. Drain pump would not stop running prior and unit would not go in to calibration cycle, replaced main control and pressure switch and tested and all checks good, call complete, no water leaks after repair., valve and drain pump are not needed, call complete.,

Near Canvas Back Dr, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model RTW4640YQ1, Arrived on call for 10 seconds and then stops, previously diag. Drain pump would not stop running prior and unit would not go in to calibration cycle, replaced main control and pressure switch and tested and all checks good, call complete, no water leaks after repair., valve and drain pump are not needed, call complete.,

Near Canvas Back Dr, Taylor, TX 76574
Brandon C.

Brandon C.

Arrived on site for complaint of clothing stuck below lint filter, I removed clothing found in blower wheel, unit tested good. Instructed customer on how to properly use lint filter. Vent was clear at time of service.

Near W Cave Loop, Dripping Springs, TX 78620
Lou S.

Lou S.

arrived on site to inspect washer showing F3E1 error code. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F3E1 and F7E9 codes. I removed the codes and began diagnostics. Unit operated fine until the spin test when I could hear a warped grinding sound. At the end of testing there were no error codes. I checked for movement at the front of the basket by pushing up on the front of the basket and it moved approximately 1/4 inch possibly more. I turned the basket by hand and could hear a grinding noise. I believe that this unit is In the beginning stages of bearing failure and will need a tub assembly and I will request a rotor and stator as well as a second person due to it being a stacked unit. Office to get authorization for tub assembly, rotor, stator and second person schedule return service. No water leaks observed during service.

Near Easy Money, Leander, TX 78641
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the dryer kit, tension pulley bracket and placed a dryer sound pad in the unit. I did not have the tools to replace the motor and blower wheel; however, I found that neither are needed to eliminate the rattling noise coming from the unit. What I found is that the drawer stand that the unit sits on is vibrating against the bottom of the unit chassis. I attempted to adjust stand and a chassis by placing a piece of folded up cardboard and placed it directly under the chassis where the motor sits and I was able to get the vibration noise to a lower tone. I explained to the customer of my findings and tested the unit with the customer and they were satisfied with the lower noise. No lint observed during service. Job completed.

Near Easy Money, Leander, TX 78641
Carlos G.

Carlos G.

Arrived onsite for customer compliant of unbalanced and noise issues. Ran diagnostics and found an off balance error code. Confirmed suspension ok. Inspected components unit unit ok. Advised customer on proper loading. Cleared error code. No water leaks present after service. Job complete.

Near River Hills Dr, San Marcos, TX 78666
Carlos G.

Carlos G.

Arrived onsite for customer compliant of unbalanced and noise issues. Ran diagnostics and found an off balance error code. Confirmed suspension ok. Inspected components unit unit ok. Advised customer on proper loading. Cleared error code. No water leaks present after service. Job complete.

Near River Hills Dr, San Marcos, TX 78666
Brandon C.

Brandon C.

Arrived on site found both sections were not cooling properly I found frost buildup on the fresh food and evaporator causing fresh food fan motor not to run. I replaced evaporator cover and control board. Unit tested good. Water lines were dry at time of service.

Near TX-71, Spicewood, TX 78669
Scott  M.

Scott M.

Arrived on site for no ice . Found no ice in tray. Checked emitters and they are normal . Ran harvest test on ice maker , ran thru test normal but did not fill, could hear valve actuate but no water . Found fill tube had ice build up . Cleared ice out and ran another test harvest , unit did fill ice maker up with water . Waited awhile to observe if any leaking was present , did not see any drips . Told customer if it happens anytime soon that the valve would be needed to prevent this from happening again . No water leaks detected at time of service . Collected 108.24 ck4852

Near Anikawi Dr, Austin, TX 78746
Connor M.

Connor M.

JDB9800CWS2 jennair dishwasher Arrived on site to test unit for leaking from underneath. Found drain pump not connected to sump allowing water to pour right out. Corrected issue and tested unit. Unit working properly, no leaks detected.

Near Westin Hls, New Braunfels, TX 78132
Connor M.

Connor M.

JFFCC72EFS00 jennair refrigerator Arrived on site to test unit for not making ice or dispensing water. Found water line kinked in rear. Corrected issue and tested unit. Unit working properly, no leaks detected.

Near Westin Hls, New Braunfels, TX 78132
Nathaniel B.

Nathaniel B.

WDF320PADB3, Unit has a 1 year extended warranty through the builder, Arrived on call for not draining water at end of the cycle, found can hear drain pump trying to run but not draining, found drain pump failed, replaced drain pump and know unit is draining water, all checks good, call complete, no water leaks at time of call

Near First Lady Street, Manor, TX 78653
Nathaniel B.

Nathaniel B.

WDF320PADB3, Unit has a 1 year extended warranty through the builder, Arrived on call for not draining water at end of the cycle, found can hear drain pump trying to run but not draining, found drain pump failed, replaced drain pump and know unit is draining water, all checks good, call complete, no water leaks at time of call

Near First Lady Street, Manor, TX 78653
Arthur B.

Arthur B.

RF378LXKT0 (Freestanding Range) - Arrived on-site fo customer complaint of freestanding range not heating past 350F. When arrived, unit was preheated to 350F. Raised temperature to 500F. Found control will not cycle allowing more heat to enter. Unit will need new control which is discontinued. AHS to contact customer. No other issues found.

Near Snell Dr, Lampasas, TX 76550
Jerry C.

Jerry C.

ED5PHEXNL00 Arrived to inspect noise. I found the custom had pulled the prior to my arrival to gain access to the electrical outlet. They described an issue where the unit would make a rattle/vibration noise about every two hours. The noise would persist for up to 30 minutes. I found the return line from the condenser to the cabinet was very close (1/8”) to the condenser and was very likely to be intermittently making contact. I corrected routing and tested. I verified the condenser fan operating correctly and noise free. I tested water dispensing and ice maker harvest and there were no noticeable noises. The evaporator was ice free. I feel the issue was vibration from the return line and has been corrected. No leaks observed during service.

Near Pioneer Way, Round Rock, TX 78665
Luis M.

Luis M.

Refrigerator-replaced main control and ui

Near Leaning Rock Cir, Austin, TX 78730
Robert J.

Robert J.

KRMF606ESS01 Arrived on job to replace motor. After replacement of part test motor all good. No leaks detected at time of service

Near Low Limb Cove, Driftwood, TX 78619
Brandon C.

Brandon C.

Arrived on site for washer not finishing cycle on heavy loads. I put unit into diagnostic mode, unit tested good mechanically, however we did get some vibration during high spin. I calibrated the unit, and instructed customer to run a load. If problem continues, will need suspension rods.

Near McKay Cove, Austin, TX 78738
Kevin B.

Kevin B.

Arrived on site and found no saved error codes, ran a diagnostic cycle and found no failures and no new error codes generated after cycle. Techline Leon, SR7722235740 Did not make any specific recommendations for replacement of parts. Adjusted soap level from 2 to 6 per tech line recommendation, requested that customer continue to use washer and monitor it for any further concerns. No water leaks from connections at time of service, job complete. 6/12/18 17:46: KB invlvd 6/12 TUE, 17:46 to 17:46, Arrived on site and set unit into diagnostic cycle Only found a long drain error code. Found Bellow drains are clogged and cleared them, detergent reservoir may be allowing too much soap into washer and causing a sudsing issue. Washer passed diagnostic cycle without generating more error codes, SR7722213448; ordrng 1 W10250743A (D2C dispenser), schdld next appmnt for 6/14 THU !

Near Kittansett Cove, Austin, TX 78746
Nathaniel B.

Nathaniel B.

Model JGBS65REF2SS, Arrived on call for only left rear burner not lighting, replaced left rear burner head and tested and all checks good left rear burner is know lighting as it should, all checks good, other parts ordered just incase needed are not needed, call complete, no gas leaks at time of call call complete.

Near Peppermint Tr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model JGBS65REF2SS, Arrived on call for only left rear burner not lighting, replaced left rear burner head and tested and all checks good left rear burner is know lighting as it should, all checks good, other parts ordered just incase needed are not needed, call complete, no gas leaks at time of call call complete.

Near Peppermint Tr, Pflugerville, TX 78660
Joseph C.

Joseph C.

MGDB835DW4 Arrived on site for “lint light flashing and unit will not start” complaint. Inspected unit and found customer was not holding start button down long enough to start unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Toscana Ave, Austin, TX 78724
Leonardo C.

Leonardo C.

Whirlpool dishwasher not advancing model: WDF320PADS3. Arrived on site to replace board. Replaced board test unit and unit test good unit washing and draining correctly heater coming on. No leaks present at this time.

Near Indian Trail, Austin, TX 78703
Connor M.

Connor M.

KFIV29PCMS kitchenaid refrigerator Arrived on site to test unit for making strange noises and smell from ff section. Ran full diagnostic check found no issue. Made customer aware of oressure equalizations and 3 way valve noises. Unit no longer smells.

Near W Coll St, New Braunfels, TX 78130
Nathaniel B.

Nathaniel B.

Model WDF320PADB1, Arrived on call for display panel not lighting and dispenser broken and no heat , 7-1 which is a no heat error, 5-1 which is door switch stuck open, 6-6 which is incoming water temp is below 84 degrees, checked heat cycle and is coming on it is drawing 8.5 amps on black wire at front of dishwasher when forced on on the heat cycle which is good, customer had found prior to service that the heating element wire was disconnecter under dishwasher so they reconnected it but says still has not drying issue and poor clean, found that customer has not been running hot water at sink before starting dishwasher and is using to much soap and rinse aid, instructed customer on soap start with table spoon of liquid and if sudsing reduce to tea spoon of liquid soap and rinse aid found it was set at max and being customer is not on a water softner set the rinse aid to 2 on dispenser, also found dispenser door is broken, will need to replace dispenser, dispenser , also found that a

Near Valley View Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WDF320PADB1, Arrived on call for display panel not lighting and dispenser broken and no heat , 7-1 which is a no heat error, 5-1 which is door switch stuck open, 6-6 which is incoming water temp is below 84 degrees, checked heat cycle and is coming on it is drawing 8.5 amps on black wire at front of dishwasher when forced on on the heat cycle which is good, customer had found prior to service that the heating element wire was disconnecter under dishwasher so they reconnected it but says still has not drying issue and poor clean, found that customer has not been running hot water at sink before starting dishwasher and is using to much soap and rinse aid, instructed customer on soap start with table spoon of liquid and if sudsing reduce to tea spoon of liquid soap and rinse aid found it was set at max and being customer is not on a water softner set the rinse aid to 2 on dispenser, also found dispenser door is broken, will need to replace dispenser, dispenser , also found that a

Near Valley View Dr, Pflugerville, TX 78660
Daniel  A.

Daniel A.

FFBD2408NS3A Dishwasher not coming on. Door latch/wiring overheated causing dishwasher to cease operation. replaced door latch/wire harness to latch. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Eagle Valley St, Schertz, TX 78108
Joseph C.

Joseph C.

MFC2062FEZ01 Arrived on site for “no water flow and low ice production” complaint. Inspected unit and found inlet line bent. Straightened line. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Toscana Ave, Austin, TX 78724
Dona W.

Dona W.

Arrived on site for frost build up in freezer section, found right hand side of rollers off track not allowing for even closure of freezer door, put roller back on track even with left side. Verified unit is closing correctly. Unit is not hooked to water. Also found filter housing off of frame. Reseated housing. Unit checks ok.

Near Rivery Blvd, Georgetown, TX 78628
Robert J.

Robert J.

JES9860CAB01 Arrived on job to replace relay. After replacement of relay test burners all working.

Near US-281, Blanco, TX 78606
Dona W.

Dona W.

Arrived on site for higher temps in freezer upper compartment but fridge temps ok. Upon arrival freezer temps at 2 degrees, fridge at 38 degrees. Customer stated that they had put extra groceries in freezer and blocked off evaporator area. Once they removed groceries temperatures went back to normal. Advised customer not to block off area. Checked thermistors all checked good. No errors, opens, or shorts. All parms check good. All water connections dry. Rf100 Collected 108.24 on card.

Near Coffee Mill Creek Rd, Georgetown, TX 78633
Kevin B.

Kevin B.

Arrived on site and replaced start switch diagnosed by previous technicians, after replacement dryer will now begin a psycho normally. No further repair is required at this time, job complete.

Near Brodie Ln, Austin, TX 78748
Leonardo C.

Leonardo C.

Whirlpool dishwasher no power model: WDF330PAHS0. Arrive don site to test unit for no power. Test unit and found outlet had 120v. Removed junction cover and found loose white wire. Secured white wire test unit and unit test good job complete no leaks present.

Near Bridgeford Dr, Austin, TX 78745
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the upper rack adjusters and lower rack wheels. Tested unit and unit operates as designed. No water leaks observed during service. Job completed.

Near Weiskopf Loop, Round Rock, TX 78664
Lou S.

Lou S.

arrived on site to inspect dryer taking a long time to start. Upon arrival, I meet with the customer and she demonstrated what the issue was that she is having with the unit. She advised that she places her clothes in the unit and pushes the power button then pushes the start button. I questioned the customer on how she attempts to start the unit and she again demonstrate that she pushes the start button (quick tap on start button). I advised the customer that when pushing the start button, she would need to hold the start button for approximately three seconds and the unit would start and I demonstrated for her the difference in tapping the start and holding my finger on it for three seconds. I placed the unit in diagnostics and checked for error codes and there were none. I verified all connections and verified ohms at the fuse, cutoff and element and I verified that the unit was heating properly (212 degrees). No lint observed during service.

Near W Parmer Ln, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model GI6FDRXXY010, Arrived on call for ice maker not calling for water and also freezer drain i ed over, installed parts previously ordered and freezer is know draining properly and ice maker cycled and filled with water and no leaks after repair, call complete.

Near Wallin Farms Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model GI6FDRXXY010, Arrived on call for ice maker not calling for water and also freezer drain i ed over, installed parts previously ordered and freezer is know draining properly and ice maker cycled and filled with water and no leaks after repair, call complete.

Near Wallin Farms Dr, Hutto, TX 78634
Arthur B.

Arthur B.

MFF2558VEM10 (French Door Refrigerator) - Arrived onsite to install drain tube to French door refrigerator from prior tech's diagnosis. Removed back unit cover. Installed new drain tube. Defrost water flows as intended. No other issues. All water connections were dry at time of service.

Near Josephine, Holland, TX 76534
Carlos G.

Carlos G.

29, Arrived onsite for customer compliant of getting very little water issue. Checked components and found a a faulty valve

Near Easley Rd, Smithville, TX 78957
Luis M.

Luis M.

Refrigerator-replaced water filter head

Near Gyrfalcon Cove, Bee Cave, TX 78738
Connor M.

Connor M.

KUIX505ESS2 kitchenaid ice machine File number-7722232061 arrived on site to test unit for making this ice. Called techline and was told to replace harness as every time recirc pump is replaced it working for a few days. Replaced harness and tested unit. Unit working properly, no leaks detected.

Near Linden Loop, , TX
Scott  M.

Scott M.

Arrived on site for noisy diffuser . Ran diagnostics test , evap fan is running normal . Diffuser making a ratcheting sound when opening and closing . No ice or frost build up in or around diffuser . Replaced diffuser and all sounds normal . No water leaks detected at time of service .

Near Steck Ave, Austin, TX 78759
Robert J.

Robert J.

WED4800BQ1 Arrived on job for complaints of dryer not running. Test dryer and shutting off after about 3 minuets. Will restart then shutting off faster. Timer sent wrong

Near Clary Ct, Buda, TX 78610
Arthur B.

Arthur B.

WRF767SDEM01 (Dual Evaporator French Door Refrigerator) - Arrived onsite to install parts to dual evaporator French door refrigerator. When arrived,customer had unit fully defrosted and cleaned out. Removed RC evaporator cover, thermistor and damper. Installed new replacements. Verified thermistor is placed in proper location. Reassembled. Powered unit on. Good frost pattern began forming. Advised customer to wait 24 hrs before placing items back in unit. All water connections were dry at time of service.

Near Sun Cir, Rogers, TX 76569
Arthur B.

Arthur B.

Near Sun Cir, Rogers, TX 76569
Leonardo C.

Leonardo C.

KitchenAid dishwasher not draining model: KDTE254ESS0. Arrived on site to replace console. Replaced console test unit and unit not draining correctly. Test drain motor and found shorted motor. Replaced motor test unit and unit test good unit draining no leak present job complete

Near Crescent Trce, San Antonio, TX 78258
Daniel  A.

Daniel A.

WRS322FDAW04 Interior led lamp assembly not illuminating in refrigerator/freezer. Replaced led assembly in refrigerator. Dim led. Replaced led assembly in freezer normal illumination. Verified normal operation after service

Near Sun Forest Dr, San Antonio, TX 78239
Dona W.

Dona W.

Arrived on site for no agitation, found wash plate is not worn down smooth and is not grasping on to gearcase any longer. Gearcase seems to be ok. Will bring on return visit in case wash plate has worn down grooves of gearcase. If washplate has worn down will need gearcase and new cam. Will need CNOTE authorization. All water connections dry. Sarah assisted with reschedule and parts.

Near Kendra Dr, Temple, TX 76502
Luis M.

Luis M.

Refrigerator-replaced damper control

Near Sunset Ridge, Austin, TX 78735
Thomas L.

Thomas L.

Arrived on site for F6E2 failure code. Removed and replaced failed user interface. Unit now operates properly with no water leaks.

Near N Encino Crossing, Liberty Hill, TX 78642
Robert J.

Robert J.

WFC150M0EW0 Arrived on job for complaints of burners not working. Found the right rear left rear and front left burner switches not working as well as burners damaged. Replaced all switches and burners and test.

Near Horseshoe Pond Dr, Austin, TX 78617
Arthur B.

Arthur B.

GD5RHAXNT00 (SxS Refrigerator) - Arrived onsite to install parts to SxS refrigerator from prior tech's diagnosis. Was able to seal RF liner and cabinet using clear silicone. Upon removing dispenser motor, found part was incorrect. Will need to order new dispenser motor to complete repair. R/S for 6/19 per CS. All water connections were dry at time of service.

Near Sundown Dr, Killeen, TX 76543
Dona W.

Dona W.

Arrived on site for unit stopping at different parts in cycle. Found customer is using sensor dry. Unit is adjusting per wetness. Found unit is running to spec. Explained estimated times to customer and difference from timed dry to sensor dry. Verified sensors are working correctly.

Near Rabern Ct, Belton, TX 76513
Dona W.

Dona W.

Arrived on site for unit not spinning out at last spin, found unit was set at no spin cycle. Showed customer cycle selections, adjusted cycle to have a spin. Ran unit through quick cycle with clothing, found unit running to spec. All water connections dry.

Near Rabern Ct, Belton, TX 76513
Diego G.

Diego G.

Arrived on site. Check for no heat issues. Ran diagnostic test found no error codes. Found no rinse aid in reservoir. Instructed customer on using rinse aid to improve drying cycles. No leaks present. Job complete

Near High Forest Dr, New Braunfels, TX 78132
Diego G.

Diego G.

Arrived on site. Check for no heat issues. Ran diagnostic test found no error codes. Found no rinse aid in reservoir. Instructed customer on using rinse aid to improve drying cycles. No leaks present. Job complete

Near High Forest Dr, New Braunfels, TX 78132
Diego G.

Diego G.

Arrived on site. Check for no heat issues. Ran diagnostic test found no error codes. Found no rinse aid in reservoir. Instructed customer on using rinse aid to improve drying cycles. No leaks present. Job complete

Near High Forest Dr, New Braunfels, TX 78132
Carlos G.

Carlos G.

Arrived onsite for customer compliant of damages. Confirmed damages. Office to order parts for return visit and reschedule customer. ; ordrng 1 W10611544 (panel-re

Near TX-71, Bastrop, TX 78602
Lou S.

Lou S.

arrived on site to inspect oven elements not working. Upon further inspection, I verified ohms at the bake element but the broil element was showing open. Tested unit and broil element did not heat up. I verified ohms at the TOD, as well. Office to order broil element and scheduled return service for 06/18/18 EB.

Near Silver Creek Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

Kitchen aid dishwasher door falling model: KUDI02CRBS1. Arrived on site to test unit for door falling. Found broken door links. Replaced kit test unit and unit test good job complete no leaks present door not falling.

Near Treaty Oak, San Antonio, TX 78258
Scott  M.

Scott M.

Arrived on site for slow drying . Ran air vent test , failed both with and with out duct on. Checked all thermostats and heater , all checked normal . Took blower wheel housing off and found it jam packed with lint . Cleaned lint out of housing . Ran air test again , passed with duct on . No lint build up inside of unit at time of service . Job complete . Wp elect dryer

Near Wilson Heights Dr, Austin, TX 78746
Thomas L.

Thomas L.

Arrived on site for drum not rotating. Found drum binding on front seal. Corrected seal issue and tested. Dryer is clean of lint.

Near N Water St, Burnet, TX 78611
Joseph C.

Joseph C.

KMHS120ESS4 I’ve done on site for “open/close door error” inspected unit and found lower interlock mechanism not engaged with door tab. Adjusted lower interlock. Tested unit. Unit is performing as designed.

Near Toscana Ave, Austin, TX 78724
Lou S.

Lou S.

arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics and tested. As soon as the unit filled and began to wash, the unit began leak at or near the diverter. I immediately shut the unit off and quoted the customer for repairs..$210.98 for sump/motor assembly, DW625 $179.99 and total with tax was $423.23. Customer advised that he would purchase a new unit and paid the diagnostics fee of DW100 $108.24. I ran the drain pump again to drain any excess water from the unit. Instructed customer of detergent use and care for the unit. No water leaks at the end of service.

Near Mandana St, Leander, TX 78641
Robert J.

Robert J.

WTW4816FW2 Arrived on job for complaints of no cold water. Found cold water valve not closing allowing water to come in wail off. Replaced valve and test operation normal. No additional leaks detected. Job complete

Near W Slaughter Ln, Austin, TX 78748
Leonardo C.

Leonardo C.

Whirlpool dishwasher not draining model: WDT730PAHZ0. Arrived on site to test unit for not draining test unit and found unit slow drain. Removed drain hose from sump to check the check valve and found something blocking valve not allowing for valve to move to drain correctly. Forced valve open and test unit and unit test good no water coming back and unit drying correctly job complete no leaks present at this time

Near Towers Park Ln, San Antonio, TX 78209
Connor M.

Connor M.

KUIC18PNTS1 kitchenaid ice machine Arrived on site to test unit for not making ice. Found in step diagnostic that compressor would not power on. Pulled unit to check compressor electricals and found compressor has been being leaked on for several years causing a hole to form in The compressor. Customer decided to replace unit before i generated a quote. Collected second appliance swrvice charge. No leaks detected.

Near Windshill Cir, Austin, TX 78703
Connor M.

Connor M.

KUDE201XSS8 kitchenaid dishwasher Arrived on site to test unit for water remaining in tub after wash intermitently. Found error for stuck check valve. Customer has never ran a clean cycle. Visually inspected check valve and fiund no failure. Instruct on running clean dishwasher cycle and also corrected drain loop issue. Unit working properly, no leaks detected. Collected for service not listed minor

Near Windshill Cir, Austin, TX 78703
Arthur B.

Arthur B.

ED5PBAXVY00 (SxS Refrigerator) - Arrive onsite to conduct sealed system repair on SxS refrigerator from prior tech's diagnosis. Removed compressor and drier. Installed new compressor, UV drier using braising method. Vacuumed system down to -25psi. Charged unit with 5.0oz of R134a refrigerant. Powered unit up. Found good first pattern on evaporator. No other issues found at this time. No water connections made to unit.

Near Ridgeline Rd, Copperas Cove, TX 76522
Paul R.

Paul R.

Maytag Washer Model MHW7000XW0. Arrived onsite for the washer with a broken door handle that needs the door replaced that the customer already has. I found the outer door broken. I removed the door and replaced the outer door. I reinstalled the door and made sure the door opened and closed properly. Call complete.

Near Scenic Bluff Dr, Austin, TX 78733
Arthur B.

Arthur B.

RF265LXTY3 (Freestanding Range) - Arrived onsite to install parts to free standing range from prior tech's diagnosis. Removed cooktop to replace RF Element. Removed back cover and removed and replaced LF infinite switch. Found also RF Infinite burnt as well. Will need to order WP3149400. R/S date for 6/18 per SP. Reassembled. No other issue found.

Near Ridgeline Rd, Copperas Cove, TX 76522
Dona W.

Dona W.

Arrived on site for high temps in ff section. Found evap cover caked with ice. Will need to replace evap cover with fan. Customer will defrost unit before return. Also found freezer is built up heavily with ice, will need new door seal for freezer. User interface will not go into diagnostics and is not accepting all commands. Will need to replace UI as well. Will seal around freezer door and ff section upon return with silicone. All water connections dry. Sarah assisted with reschedule and parts.

Near Rockwood Pass, Georgetown, TX 78633
Joseph C.

Joseph C.

NTW4516FW2 Arrived on site for “not completing cycle” complaint. Inspected unit and found door latch faulty. Ordering new. Return for repairs on 06/18. No leaks detected, at time of service.

Near Heflin Ln, Austin, TX 78721
Daniel  A.

Daniel A.

MVWX655DW1 Filling up with excess water. Ran diagnostic. Error codes for pressure switch out of range. Replaced control assembly. Checked pressure hose. Ran test. Checked incoming hot/cold. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near High Timber Pass St, San Antonio, TX 78260
Lou S.

Lou S.

arrived on site to inspect refrigerator making loud noise and frost buildup in fc. Upon further inspection, I found that when the unit kicks on the condenser vibrates badly making a loud noise. Also, I found that the fc door would not close on its own and there was a small amount of frost buildup on the food inside the fc. I checked the gasket for any gaps and the gasket was sealing properly. The fc light did not come on, but once I pushed the switch in and released it, the light came on. I verified the ice pattern on the evaporator and there was no ice buildup on the Evap. I moved the unit out of its space and then placed it back and leveled the unit. I then placed a piece of foam in between the condenser and the chassis and the loud noise stopped. After leveling the unit, the fc door closed on its own like it's supposed to. I found small gapping between the chassis and the fc chamber on both sides and sealed it using manufacturers approved silicone. Advised the customer that the unit

Near Roaring Fork, Leander, TX 78641
Mike G.

Mike G.

ASI2575FRS00, Arrived on site for unit making a noise checked unit and found that the condenser is vibrating on bracket Reposition condenser and is no longer vibrating and unit is no longer making noise checked unit for water leaks and no leaks found at time checked of srv..l unit checked fine at this time....

Near Biltmore Drive, Waco, TX 76708
Mike G.

Mike G.

ASI2575FRS00, Arrived on site for unit making a noise checked unit and found that the condenser is vibrating on bracket Reposition condenser and is no longer vibrating and unit is no longer making noise checked unit for water leaks and no leaks found at time checked of srv..l unit checked fine at this time....

Near Biltmore Drive, Waco, TX 76708
Thomas L.

Thomas L.

Arrived on site for poor washability. Found that motor failed and would not run. Replaced and tested and all water connections were dry.

Near E Greenbriar Dr, Granite Shoals, TX 78654
Nathaniel B.

Nathaniel B.

Model WRT518SZFM00, Arrived on call for icemaker not making any ice and and water is dripping in to the ice bin and freezing the ice bin cubes in clumps, found that ice maker is making ice but when fills with water it runs in to the ice bin is the complaint, found that sleeve that is over the fill tube was not inserted in to the fill cup properly, inserted sleeve in to fill cup and tested and no leaks, all checks good, call complete.

Near Old McDade Rd, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WRT518SZFM00, Arrived on call for icemaker not making any ice and and water is dripping in to the ice bin and freezing the ice bin cubes in clumps, found that ice maker is making ice but when fills with water it runs in to the ice bin is the complaint, found that sleeve that is over the fill tube was not inserted in to the fill cup properly, inserted sleeve in to fill cup and tested and no leaks, all checks good, call complete.

Near Old McDade Rd, Elgin, TX 78621
Leonardo C.

Leonardo C.

Whirlpool microwave not heating model: WMH1162XVB2. Arrived on site to test unit for not heating. Test unit and found unit giving 5.6 amps making it a diode or mag issue. Diode had already been replaced test mag and mag was bad. Replaced mag test unit and unit test good heating water correctly. Job complete

Near Baldwin Park, Schertz, TX 78154
Steve C.

Steve C.

Near Appalachian Trail, Leander, TX 78641
Wesley P.

Wesley P.

Clogged washer drain.

Near Jacobson Rd, Manor, TX 78653
Connor M.

Connor M.

WDT780SAEM2 whirlpool dishwasher Arrived on site to install parts for repair. Installed float housing, float and gasket. Unit working properly, no leaks detected.

Near Stevenson Ave, Austin, TX 78703
Joseph C.

Joseph C.

WDF560SAFM2 Arrived on site for “unit not cleaning dishes completely” complaint. Inspected unit and found inlet valve loaded with grit from water lines. Removed and replaced inlet valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Threadgill St, Austin, TX 78723
Robert J.

Robert J.

KUIX305ESS2 Arrived on job for complaints of too much ice. Thermistor for bin not in range. Replaced thermistors run test for all thermistors and change ice thickness to max.

Near Barton Hills Dr, Austin, TX 78704
Dona W.

Dona W.

Arrived on site for high temps in ff section. Found evap cover caked with ice. Will need to replace evap cover with fan. Customer will defrost unit before return. Also found freezer is built up heavily with ice, will need new door seal for freezer. User interface will not go into diagnostics and is not accepting all commands. Will need to replace UI as well. Will seal around freezer door and ff section upon return with silicone. All water connections dry. Sarah assisted with reschedule and parts.

Near Saw Grass Cove, Georgetown, TX 78633
Jerry C.

Jerry C.

MET8720DS01 Arrived to inspect burnt cooktop. I found the front right element appeared to have experienced an over-temperature issue. I removed and replaced the element due to thermal limiting being controlled at that point and replaced the cooktop. Operational test good.

Near Park Dr, Lago Vista, TX 78645
Daniel  A.

Daniel A.

MVWB400VQ0 Not draining/spinning. Defective drain pump. Checked for foreign objects. Replaced drain pump. Checked water inlet/drain hoses. No leaks detected. Normal operation after service

Near Double Diamond, Selma, TX 78154
Mike G.

Mike G.

KDTM354DSS4, Arrived on site for door will not shut checked unit and found the dooe strike is damaged and will let the door to shut and start the unit replaced door strike and checked unit after repair and found that the door is now shutting properly and unit is now starting checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Pioneer Dr, Woodway, TX 76712
Mike G.

Mike G.

KDTM354DSS4, Arrived on site for door will not shut checked unit and found the dooe strike is damaged and will let the door to shut and start the unit replaced door strike and checked unit after repair and found that the door is now shutting properly and unit is now starting checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Pioneer Dr, Woodway, TX 76712
Luis M.

Luis M.

Refrigerator-replaced water filter housing

Near Anacua Loop, Manchaca, TX 78652
Wesley P.

Wesley P.

Repairing freezer door alignment for better seal.

Near First Lady Street, Manor, TX 78653
Thomas L.

Thomas L.

Arrived on site for no ice and standing water in unit. Found failed drain pump. Replaced and tested. All water connections were dry. Entered cabana via key in flower bed which I returned after repairs were completed.

Near Tempe Dr, Granite Shoals, TX 78654
Connor M.

Connor M.

WDT780SAEM1 whirlpool dishwasher Arrived on site to test unit for dishes not drying. Ran diagnostic cycle and confirmed heater is operating. Found rinse aid dispenser empty. Instruct customer on proper use and care. No leaks detected.

Near Harris Blvd, Austin, TX 78703
Carlos G.

Carlos G.

Arrived onsite for customer compliant of door and exhaust issues. Found exhaust behind unit crushed (builder to replace. Also adjusted catch on door. All checks ok now. Job complete.

Near Braeden Brooke Drive, San Marcos, TX 78666
Leonardo C.

Leonardo C.

Whirlpool dishwasher not dispensing rinse aid model: WDF520PADM7. Arrived on site to test unit for dispenser not dispensing rinse aid. Customer has not refilled rinse aid in a while and she uses the dishwasher every day. Replaced rinse aid test unit and unit test good job complete no leaks present at this time.

Near Winding Trail, Schertz, TX 78108
Scott  M.

Scott M.

Arrived on site for heater catching fire . Ran diagnostics got low water and sensor error codes . Checked heater all checked good , some minor white discoloration due to soap build up .heater ohm out normal and no burn marks on element . Ran test cycle and got sensor error at end of cycle , all else checked normal .Did find sensor shorted out , more then likely causing heater to run hotter and longer then normal . Ordering sensor and will bring back control only if needed . Return 6/18 . No water leaks detected at time of service .

Near Headwater Ln, Austin, TX 78746
Steve C.

Steve C.

Near Honeysuckle Dr, Leander, TX 78641
Mike G.

Mike G.

WFE540H0AS0, Arrived on site for unit not heating properly, checked unit and found that the bake element is shorted out replaced bake element and checked unit and unit is now heating properly unit checked fine at this time....

Near Radisson Dr, Hewitt, TX 76643
Mike G.

Mike G.

WFE540H0AS0, Arrived on site for unit not heating properly, checked unit and found that the bake element is shorted out replaced bake element and checked unit and unit is now heating properly unit checked fine at this time....

Near Radisson Dr, Hewitt, TX 76643
Luis M.

Luis M.

Refrigerator-repaired water lines and ice dispenser door

Near Rainey St, Austin, TX 78701
Connor M.

Connor M.

NTW4516FW2 Amana washer Arrived on site to install control for failure. Installed and tested unit. Unit working properly, no leaks detected.

Near Brockman Ln, Austin, TX 78744
Dona W.

Dona W.

Arrived to find right door sitting lower than left door. Found door adjuster is maxed out. Found door cams worn down, replaced door cams. Verified door sealing properly. Doors are level. All water connections dry. Unit checks good.

Near Fairway Ridge Rd, Georgetown, TX 78633
Leonardo C.

Leonardo C.

Maytag dishwasher door not closing model: MDB8959SFH0. Arrived on site to test unit for door not closing. Found right side track not going all the way back making upper rack not go all the way back. Making door hit rack making door not close. Replace dleft and right track test unit and unit test good door closing all the way no leaks present job complete

Near FM 775, Seguin, TX 78155
Carlos G.

Carlos G.

Arrived onsite for customer compliant of noise issues. Ran test cycle and found screw in between basket. Corrected issue.

Near Braeden Brooke Drive, San Marcos, TX 78666
Thomas L.

Thomas L.

Arrived on site or dryer not drying properly. Tested unit and found unit was heating but not venting. Further diagnosis found blower wheel loose on motor shaft. Correct the blower wheel and re-tested. Unit is operating properly. Dryer vent is clean and new.

Near Doe Run, Marble Falls, TX 78654
Connor M.

Connor M.

AER5630BAB0 Amana range Arrived on site to install harnesses for repair. Found other harnesses for burners needed. Parts research. Office to schedule directly.

Near W Slaughter Ln, Austin, TX 78748
Mike G.

Mike G.

KOSC504ESS00, Arrived on site for unit will not power on checked unit and found that inline fuse and TOD are bad replaced part and checked unit after repair and unit is now powering on and unit is heating unit checked fine at this time....

Near Devonshire, Hewitt, TX 76643
Mike G.

Mike G.

KOSC504ESS00, Arrived on site for unit will not power on checked unit and found that inline fuse and TOD are bad replaced part and checked unit after repair and unit is now powering on and unit is heating unit checked fine at this time....

Near Devonshire, Hewitt, TX 76643
Nathaniel B.

Nathaniel B.

Model WRX988SIBM03, Arrived on call for still leaking water from dispenser area, installed parts that previous tech ordered but one of the clips not needed because there is only one clip and the previous tech ordered 2, checked operation of water and calling for ice and all checks good, no water leaks after repair. Call complete.

Near Ambrose Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRX988SIBM03, Arrived on call for still leaking water from dispenser area, installed parts that previous tech ordered but one of the clips not needed because there is only one clip and the previous tech ordered 2, checked operation of water and calling for ice and all checks good, no water leaks after repair. Call complete.

Near Ambrose Dr, Pflugerville, TX 78660
Arthur B.

Arthur B.

KRMF706ESS01 (5 Door French Door Refrigerator) - Arrive onsite to install new freezer drawer to French door refrigerator from prior tech's diagnosis. Removed broken drawer and installed new replacement. Drawer slides open and closes and intended. No other issues found. All water connects were dry at time of service.

Near Starfish Dr, Killeen, TX 76549
Scott  M.

Scott M.

Kitchenaid microwave w/trim kit . Turntable motor

Near Park Hills Dr, Rollingwood, TX 78746
Dona W.

Dona W.

Arrived on site for unlevel grates. Found back right grate unlevel rocking a level. Replaced with new grate kit. Applied level throughout grate surface and found no rocking. Unit is working to spec and grates are level.

Near Mangrum Hill Rd, Georgetown, TX 78633
Arthur B.

Arthur B.

MVWC415EW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer dispenser broke off and won't stay on. Confirmed issue. Installed new barrel and dispenser. Calibrated unit. Unit calibrated successfully. No other issues found at this time. All water connections were dry at time of service.

Near Lonesome Dove Dr, Killeen, TX 76549
Luis M.

Luis M.

Refrigerator-replaced failed thermostat

Near Lost Creek Blvd, Austin, TX 78746
Dona W.

Dona W.

Arrived on site for no wash condition, found motor seized. Found drain solenoid is not engaging. Will have to replace wash impeller and tub connector due to removing from tub. solenoid-48.80 Impeller kit-67.75 Connector for pump-34.42 Pump and motor-249.71 Labor-dw-120 224.99. Total 677.29 Customer is not wanting to complete the repair today. Will call office if decides to repair. All water connections dry, SW collected service fee of 108.24.

Near Bergin Ct, Georgetown, TX 78626
Dona W.

Dona W.

Arrived on site to install deli control and user interface. Previous tech found deli control shorted not allowing for ice production or water flow due to affecting valve performance. Previous tech also found that the user interface was not allowing for all selections. Replaced both UI and deli control, verified water valve working on door for water flow. All water connections dry. All parms check good.

Near Bergin Ct, Georgetown, TX 78626
Thomas L.

Thomas L.

Arrived on site for no ice dispensing. Found shaft coupling cracked. Replaced shaft and operations are now normal. All water connections are dry.

Near Lookout Ridge Dr, Marble Falls, TX 78654
Nathaniel B.

Nathaniel B.

Model KUDS35FXSSA, Arrived on call for grinding noise from pump motor assem., replaced pump motor assem. That previous tech ordered and tested and noise is gone, no water leaks after repair, call complete.

Near Cosmos Way, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model KUDS35FXSSA, Arrived on call for grinding noise from pump motor assem., replaced pump motor assem. That previous tech ordered and tested and noise is gone, no water leaks after repair, call complete.

Near Cosmos Way, Pflugerville, TX 78660
Mike G.

Mike G.

MDB7749SBM2, Arrived on site for unit will not start, checked unit and found that the control lock is on and customer did not know that the unit had a control lock and did not know how to turn it on or off turned off control lock and tested unit and unit filled and washed and drained checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near Crestwood Dr, Hewitt, TX 76643
Mike G.

Mike G.

MDB7749SBM2, Arrived on site for unit will not start, checked unit and found that the control lock is on and customer did not know that the unit had a control lock and did not know how to turn it on or off turned off control lock and tested unit and unit filled and washed and drained checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near Crestwood Dr, Hewitt, TX 76643
Lou S.

Lou S.

arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics and tested. Unit would fill and then go directly to drain mode. I attempted to test again and the unit did the same. I quoted the customer $239.56 for sump/motor, $166.09 for a control and DW170 $179.99 for labor/service fee for a total of $633.95 including tax. I advised the customer that this quote is good for 30 days. Customer advised that he would discuss with his wife and get back to us on whether or not they would go forward with the repair. No water leaks observed during service.

Near Estrella Crossing, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for nomdrain/operation, found defective drain pump. Replaced and tested unit. All water connections were dry.

Near Skyline Rd, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model WED4815EW1, Arrived on call for dryer door seal has came off, installed new dryer door seal with adhesive, all checks good, did half to have customer reset breaker to get dryer to power back on, all checks good call complete, dryer vent is clear.

Near W 7th St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WED4815EW1, Arrived on call for dryer door seal has came off, installed new dryer door seal with adhesive, all checks good, did half to have customer reset breaker to get dryer to power back on, all checks good call complete, dryer vent is clear.

Near W 7th St, Taylor, TX 76574
Lou S.

Lou S.

arrived on site to inspect gas leaks in a range. Upon arrival, the customer advised that they had the gas company inspect the unit for gas leaks and found a high amount of carbon monoxide coming from the unit when the oven is on. I checked the unit for gas leaks using liquid leak detector at the main gas line behind the unit, at all gas connections to the oven, but could not check the valves at the cooktop burners because I could not get all of the burner heads off due to years of corrosion on the screws. I attempted to drill out some of the screws but my drill bit broke and a few screw heads broke off. At this time, I cannot go any further without any drill bits. Office to order four burner orifices, three burner heads, eight screws, and a CO2 detector and get authorization for parts. Office to schedule return service. No gas leaks detected during service and gas supply was turned off to the unit rose service.

Near Ranch Rd 2243, Georgetown, TX 78628
Connor M.

Connor M.

W8TXNGMWQ03 whirlpool refrigerator Installed valve and sealed gasket to door with heat gun. Unit working properly, no leaks detected.

Near River Bend Dr, Blanco, TX 78606
Nathaniel B.

Nathaniel B.

Model WRB322DMBW00, Arrived on call for no cool complaint from the fridge and compressor extremely hot, found unit unplugged today so when plugged unit in compressor does not sound normal and is drawing 1.86 amps and very little heat exchange on discharge line after about 10 min. Of run, installed sealed system parts ordered by prior tech, and know is getting good heat exchange and temps are pulling down in fridge, customer to allow for 24-48 hours for proper cooling, call complete, unit is not connected to water.

Near Acanthus St, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRB322DMBW00, Arrived on call for no cool complaint from the fridge and compressor extremely hot, found unit unplugged today so when plugged unit in compressor does not sound normal and is drawing 1.86 amps and very little heat exchange on discharge line after about 10 min. Of run, installed sealed system parts ordered by prior tech, and know is getting good heat exchange and temps are pulling down in fridge, customer to allow for 24-48 hours for proper cooling, call complete, unit is not connected to water.

Near Acanthus St, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model LGGF3042KFN, Arrived on call for f10 and f13 error, f10 is run away temp and f13 is bad eeprom, found the oven sensor is out of range and also unplugged power for more than 30 seconds and f13 appears will need control and sensor , control 113.55, probe 42.96, service /labor co150 189.99 which = 346.50 plus tax 28.59 which = 375.09, customer agreed to est., skyped office parts and talked to kristen and will reschedule for 6/18/18

Near Acanthus St, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model LGGF3042KFN, Arrived on call for f10 and f13 error, f10 is run away temp and f13 is bad eeprom, found the oven sensor is out of range and also unplugged power for more than 30 seconds and f13 appears will need control and sensor , control 113.55, probe 42.96, service /labor co150 189.99 which = 346.50 plus tax 28.59 which = 375.09, customer agreed to est., skyped office parts and talked to kristen and will reschedule for 6/18/18

Near Acanthus St, Pflugerville, TX 78660
Kevin B.

Kevin B.

Arrived on site and rebuilt washing machine again replacing your place and all attached parts. Ran a diagnostic cycle and could not hear clicking again, ran a calibration and still could not verify any clicking. No further repair can be done to address noise on this washing machine as all possible parts have been replaced. No water leaks from connections at time of service, job complete.

Near Oyster Creek Dr, Buda, TX 78610
Steve C.

Steve C.

Near Chance Ct, Belton, TX 76513
Robert J.

Robert J.

MEDX655DW1 Arrived on job for complaints of noise. Found support wheels need to be replaced. Replaced wheels and test . Normal operation

Near Stirrup Dr, Spring Branch, TX 78070
Paul R.

Paul R.

Maytag Washer Model MFW9700 SQ1. Arrived on site for the washer with the basket loose. I found the front right shock absorber had come loose but wasn’t broken and was still in good shape. I reconnected the shock and tested the unit in the auto cycle. The unit is working as designed. Call complete.

Near Palermo Drive, Austin, TX 78738
Joseph C.

Joseph C.

WMH31017FB0 Arrived on site for “lower light out and interior light clicking” complaint. Inspected unit and found control, interlocks and microswitches faulty. Removed and replaced interlocks, microswitches and control. Tested unit. Unit is performing as designed.

Near Graceful Lane, Austin, TX 78725
Connor M.

Connor M.

MZD2766GEB maytag refrigerator Arrived on site to test unit working not cooling in ff section. Found evap frosted over. Forced defrost and unit defrosted. Diagnosed bad ADC. Replaced and tested unit. Unit working properly, no leaks detected.

Near Sandy Oaks Ranch Rd, Johnson City, TX 78636
Thomas L.

Thomas L.

Arrived on site for intermittent operation. Found unit totally operating properly today. After talking with customer I suspect user interface to be the problem but cannot be sure. Dryer is clean. Repair estimate of $500 for user interface and $400 for main control. Customer does not want to take that gamble as the unit is working at this moment.

Near River Oaks Dr, Kingsland, TX 78639
Kevin B.

Kevin B.

Arrived on site and found control panel is unresponsive, replaced control board and paddle and all function has returned to dishwasher. Started a cycle on normal and it is progressing properly. No water leaks from connections at time of service, job complete.

Near Watchful Fox Dr, Austin, TX 78748
Robert J.

Robert J.

WRF954CIHM00 Arrived on job for complaints of no ice found valve working but icemaker not harvest. Replaced icemaker. No leaks detected at time of service.

Near Gallagher Dr, Canyon Lake, TX 78133
Daniel  A.

Daniel A.

WED5500DW2 Dryer not heating. Defective heater. Replaced heater. Removed excess lint from heater housing. /dryer. Instruct Cust on venting needs to be cleared. Instruct customer on venting/fire hazard. Normal operation after service

Near Oakdale, San Antonio, TX 78229
Scott  M.

Scott M.

Arrived on site for door lock error . Ran diagnostics got only door lock f5-e2. Tried to run diagnostics cycle but lock wouldn’t even click . Replaced lock ran diagnostics test , all checked normal . No water leaks detected at time of service . Job complete .

Near Rialto Blvd, Austin, TX 78735
Connor M.

Connor M.

KOCE500ESS05 kitchenaid oven Arrived on site to install parts for inconsitent cooking. Installed cooling fan and humidity sensor. Unit working properly.

Near Fox Hound Cove, Dripping Springs, TX 78620

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