Service History 323

Near Round Rock, TX 78681
Kayman
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite for refrigerator with ice maker not dispensing ice. Upon inspection I found the ice bin stuck. When I would try to dispense I could hear the auger turning and ice would dispense intermittently. I was able to remove the bin and found a large amount of ice had Thawed and clumped together. I found the ice bin auger arm had separated and detached from the inner bin so I corrected. I found the ice maker inlet was frozen solid with a block of ice over the tray. I removed the ice maker and removed all ice. I also steamed out the inlet port. I found the ice maker faulty so I replaced it with a new one. Unit is working as designed at this tome and no leaks were detected during time of service. Job complete.
Near Austin, TX 78745
Luis
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Arrived on site for cooling complaint. Removed evaporator cover,partial frost pattern,no ice ball on inlet,installed a uv drier,vacuumed system down unit kept vacuum recharged system manufacture spec powered unit on checked low side pressure good checked frost pattern good. Checked both compartments no traces of dye found."
Near Georgetown, TX 78626
Cliff
Job Details: 11/20/2020
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to diagnose a range with excessive flame size on right front burner. Tested all parts and components and found no unusual operation of unit. Documented flame sizes through SD-QuickPic’s. No further repairs are needed and all is working properly at this time.
Near Cedar Park, TX 78613
Lou
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=8 degrees and RC=61 degrees. I found the FC evaporator engulfed in frost/ice. Tenant advised this is the way it looked at previous service call. I removed the ice frost and tested the thermistor and found it out of range and causing the unit to not defrost. Attempted to contact customer and left vm. Left message for the office in case customer calls back. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 W11399425 (HARNESS )"
Near Austin, TX 78758
Scott
Job Details: 11/20/2020
WASHER WHIRLPOOL MVW6230HW0 "Arrived on site , replaced both hose . Ran test wash all checked normal . No water leaks detected at time of service. Job complete ."
Near New Braunfels, TX 78132
Andrew
Job Details: 11/20/2020
DRYER WHIRLPOOL MED5630HW1 "Arrived on site to test unit for squeak noise. Found idler and belt slipping causing noise. Replace belt and idler, tested unit, unit works good. Job complete."
Near Leander, TX 78641
Lou
Job Details: 11/20/2020
OVEN KITCHENAID KEBS109BSS00 "Arrived on site to install previously diagnosed and ordered part. Due to the display control digits missing, I removed and replaced the display control and tested. Unit is operating as designed. . Job completed."
Near Elgin, TX 78621
Matthew
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL GS6SHEXNS00 Arrived onsite for refrigerator leaking. Upon inspection found the unit was leaking from the drain tube. Need to order and replace extension tube. Office to reschedule. Let customer know that the leak will continue while the unit goes into defrost. Customer is aware and will lay towels down in the area. ; ordrng 1 WPW10153550 (extension)
Near Burnet, TX 78611
James
Job Details: 11/20/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and installed new drain tube and sealed to cabinet. Installed shims to level out fresh food drain pan. Unit tests good. Job complete
Near Austin, TX 78750
Wesley
Job Details: 11/20/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite and replaced fan adapter and ice maker. Unit is now operating as designed. Advised customer on the repair. All checks good.
Near Burnet, TX 78611
Jonathan
Job Details: 11/20/2020
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for washer having long cycles and will not advance. Performed diagnostics mode and checked fault codes. Found error code F3-E2 water temp fault and F0-E4 spin limited by water. Performed manual test cycle and found cold water not working. Tested voltage to inlet valve and found faulty valve. Removed failed inlet valve and installed new. Performed diagnostics mode and tested operation. All tested good, no water leaks detected."
Near Pflugerville, TX 78660
Matthew
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM06 "Arrived onsite to replace damaged refrigerator door. Replaced door, added plugs. Tested unit and unit is functioning properly. Job complete"
Near Austin, TX 78739
Luis
Job Details: 11/20/2020
REFRIGERATOR JENN-AIR JFC2089HTB "Arrived on site for cooling complaint. At time of visit temps reading 0 and 40° ran diagnostics found unit not powering off in diagnostics ran defrost cycle,bimetal reading closed heater powered on and compressor still running,ran fan test. Unplugged ui control and unit not powering off,after reinstalled ui unit powered off ran diagnostics all test passed,ran factory reset to set setting back to default."
Near Kyle, TX 78640
Kevin
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site and inspected refrigerator and found it is unplugged and has been for several days. There is a large amount of water in the freezer and underneath the refrigerator there is evidence of a lot of frost melting. Reconnected refrigerator to power and observed frost pattern building on evaporator for 30 minutes. Sent one picture of evaporator to LM. Replaced both control boards on the rear of the refrigerator, at this time freezer door is closing properly, there is no excessive food to keep door open, both fresh food doors are closing properly, ice production will not begin for at least 24 hours as the refrigerator cools down. Refrigerator cannot be properly diagnosed when it is unplugged, job complete"
Near Austin, TX 78717
Wesley
Job Details: 11/20/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for heating issue and found the microwave working as designed. Customer noticed heats less quickly than prior microwave. Advised customer on findings and on resetting for periodic issues. All else checks good.
Near San Marcos, TX 78666
Richard
Job Details: 11/20/2020
DRYER WHIRLPOOL WED8000DW4 Arrived onsite for the dryer not heating. During testing found that the hi limit t stat is no good. Replaced thermostat and dryer tested fine and is heating good. Complete
Near Hutto, TX 78634
Jimmy J.
Job Details: 11/20/2020
WASHER MAYTAG MVWX655DW1 Arrived on site for NOT ABLE TO COMPLETE A WASH CYCLE - COLD WASH DOES NOT WORK - HAS TO KEEP CHANGING SETTING TO >>>>Attempted to run a cold wash cycle and the cold water inlet valve did not come on. Placed in diagnostics for any other errors and only the cold water valve was faulty. Installed cold water inlet valve. Tested cold wash cycle and cold water came out. Washer operating as designed. No leaks detected. Job completed.
Near Austin, TX 78734
Brandon
Job Details: 11/20/2020
RANGE WHIRLPOOL JGRP436WP01 "Arrived on site to replace bake electrode, after replacing, unit tested good multiple times."
Near Austin, TX 78758
Scott
Job Details: 11/20/2020
DRYER WHIRLPOOL MGDX655DW2 "Arrived on site ,replaced timer . Tested unit ,all checked normal . No lint build up at time of service. No gas leaks detected . Job complete ."
Near Taylor, TX 76574
Andy
Job Details: 11/20/2020
MICROWAVE KITCHENAID KOCE500EBS09 Arrived on site to install previously diagnosed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78681
Kayman
Job Details: 11/20/2020
REFRIGERATOR FRIGIDAIRE FRS6R5EMB1 Arrived onsite for refrigerator not cooling in the RC and food spoiling very fast. Upon inspection I found the RC at a noticeable higher temp than should be. I inspected the FC and found a big frost formation on the outside of the evaporator cover. I ran a forced defrost cycle and was able to see the defrost heater get red hot. I accessed the evaporator and found only the top 2 rungs were frosted and a big ball of ice formed over the capillary tube see SD quick pic. Indicating a restriction in the evaporator somewhere. I heard the damper engage and it sounded very loud and scratchy. The unit will need a sealed system repair to install a new compressor and evaporator. With the food in the FC frozen solid and the RC losing cool I have determined that he damper has also failed and all the cold air is getting stuck in the FC. I could not feel any air coming through the damper. I am ordering the compressor (5304475102) evaporator (5303918284) access valve
Near Cedar Park, TX 78613
Wesley
Job Details: 11/20/2020
REFRIGERATOR GE GFE26JMMAFES Arrived onsite and found complaint of noise issues and popping. Found that adjustment of insulation on back of unit was able to correct issue. Advised customer on repair and normal vibration in design.
Near Bertram, TX 78605
James
Job Details: 11/20/2020
WASHER MAYTAG MVWB865GW0 "Arrived on site and installed new control, overlay, harness and valve. Tested operation and found unit working properly. Job complete"
Near San Marcos, TX 78666
Richard
Job Details: 11/20/2020
WASHER WHIRLPOOL WETLV27HW1 "Arrived onsite for the washer not spinning. Ran diagnostics and found error code for motor fault . Ran spin test and agitation test and motor did not come on. Inspected the harness and it looked fine. Will need to replace motor, capacitor, control. Ordering parts and office to schedule ; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor) and 1 W11481725 (CONTROL )"
Near Austin, TX 78723
Scott
Job Details: 11/20/2020
DISHWASHER WHIRLPOOL WDF520PADM9 Arrived on site for no drain dishwasher . Found customer had installed a new disposal and hadn’t removed the drain plug . Removed plug .tested unit all checked normal . Unit is draining now . No water leaks detected at time of service. Job complete
Near Volente, TX 78641
Wesley
Job Details: 11/20/2020
RANGE KITCHENAID KCES556HSS00 Arrived onsite and adjusted level and advised builder on install. All checks good
Near Cedar Creek, TX 78612
David S
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB05 "Arrived on site for sealed system repair. I inspected the unit and work area. I found the filter dryer leaking. I removed the dryer from the steel line, when I pulled the dryer out to cut the aluminum cap tube at the dryer. I called techline and spoke to Austin, I got sr #7729325800. I advised techline of the situation.
Near Austin, TX 78727
Andy
Job Details: 11/20/2020
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for range oven not heating. Tested and inspected unit and found failed control. Ordering needed part as well as igniter in case needed as well. Office to schedule return trip.No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE) and 1 W11126814 (cntrl-elec) and 1 W11176454 (igntr-oven)
Near Leander, TX 78641
Lou
Job Details: 11/20/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to inspect dishwasher noises. Upon further inspection, the customer played a video of the noise and when I pressed cancel to turn the drain pump on, the noise started. I removed the drain pump and found a piece of the lower rack wheels in the drain area. Removed the debris and reinstalled the drain pump and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Belton, TX 76513
Tyler
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site for refrigerator with a broken door switch. But arrival I found that the right side freshfood door switch was broken internally and not allowing for proper connectivity. I ended up replacing the door switch and was able to retest and verify the funeral is now functioning as designed and the lights turn on and off switch is activated. Contemplate complete
Near Del Valle, TX 78617
David S
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for water filter housing not working as designed. I inspected the unit and work area. I found the filter housing damaged and no releasing the after filter. I replaced the filter housing and installed the customer provided filter. I tested the housing several times and it is working as designed. Job complete. No water leaks detected.
Near Austin, TX 78717
Wesley
Job Details: 11/20/2020
RANGE WHIRLPOOL WFG515S0ES1 "Arrived onsite and found intermittent ignition trouble on the front burners. Advised customer I would send burner caps. All checks good, sending burner caps to improve function. ; ordrng 1 WPW10183375 (D2C)"
Near Manor, TX 78653
Matthew
Job Details: 11/20/2020
DRYER SAMSUNG DV42H5200EP/A3 "Arrived onsite for dryer not drying. Upon inspection found failed heating assembly. Replaced heating assembly, tested unit and unit is functioning properly. Job complete"
Near Tow, TX 78672
Jonathan
Job Details: 11/20/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site for washer leaking water. Inspected unit and work area. Found water in electrical outlet. Found self tap water line leaking n electrical outlet. Found drain line not zip tied. Performed diagnostics mode and checked fault codes. Found error F5-E2 lid lock fault. Ran automatic test cycle and monitored operations, no leaks. Ran manual test mode and found leaking at standpipe, due to clogged home drain. Unit tested good, no water detected."
Near Georgetown, TX 78633
Cliff
Job Details: 11/20/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to replace previously ordered parts for microwave. Tested unit after adjusting outer door panel and found all is working properly at this time.
Near Lorena, TX 76655
Jonathan
Job Details: 11/20/2020
MICROWAVE GE JNM3151RF1SS "Arrived on site for a microwave that is not heating very well. Customer advised that they are having issues with the unit even turning on now. Inspected unit and work area. Tested voltage at the filter board and found proper voltage. Found no voltage at the control. Checked wiring connections and found the bottom TCL burnt. Replaced bottom TCL and plugging it in unit still did not have power. Tested voltage at the bottom TCL and found no voltage going to the TCO. Replaced magnetron TCL and tested unit. Unit still did not work as designed. Spoke to SW and we went through several checks. We found the secondary switch showing open whether the door was closed or not. Was advised to replace the secondary switch. Replaced secondary switch and tested unit unit still would not turn on. I called GE tech line and spoke to Scott(no SR #). He advised that based on that issue to test continuity from the neutral side of the filter board to the neutral on the control board
Near Austin, TX 78744
Leonardo
Job Details: 11/20/2020
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site to test unit for not power. Test unit and found white wire at junction not connected correctly. Secured connection test unit and unit test good job complete
Near Burnet, TX 78611
James
Job Details: 11/20/2020
RANGE KITCHENAID KSGG700ESS1 Arrived on site and tested operation. Found both the bake and broiled burners ignite but the flames is not being sensed and the igniters continue to spark then turn gas off. Found solenoids to be good and proper voltage to dsi module. Unit will need new module to repair. Office to schedule return services due to part availability ; ordrng 1 W10860916 (module-spk)
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/20/2020
BUILT IN COFFEE JENN-AIR JJB6424HL0 Arrived on site to test unit for misaligned parts. Found infuser housing slide was too low and cracked the frame where infuser locks in. Office to reschedule.; ordrng 1 W10661077 (switch) and 1 W10661080 (switch) and 1 W11363146 (GRINDER) and 1 W11363162 (FRAME) and 1 W11363537 (INFUSER) and 1 W11368512 (CONTROL BOARD)
Near Horseshoe Bay, TX 78657
James
Job Details: 11/20/2020
WASHER WHIRLPOOL MVW7230HW0 Arrived on site and installed new gear case and slider. Tested operation and found unit working properly. Job complete
Near Temple, TX 76502
Tyler
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 "Arrived on site for refrigerator with loud noises and flashing lights. Upon arrival unit was unplugged and defrosted. Upon plug the unit in the unit run but cannot find any indication from the compressor condenser fan evaporator fan or rest of unit of any loud noises and the customer did state that the fridge did not sound this quiet in a few days. I did notice that after the compressor ran for about three minutes it would randomly shut down. At this point I also found the start device was sparking. I found that the high-voltage control board had blown the start device. for the replacement of the high voltage control as well has a new start dev/capacitor. ordrng 1 W10830288 (cntrl-elec HV) and 1 W10873801 (start-dev) and 1 W11387387 (CONTROL UI) and 1 WPW10350564 (capacitor)"
Near Hutto, TX 78634
Jimmy J.
Job Details: 11/20/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for OPEN/CLOSE DOOR MSG - SHUT DOOR AND THE LIGHT IS STILL ON BLACK SEAL ON THE DOOR CRIMPEDRemoved door and installed new inner door. Once installed the light was turning off when the door was closed. Job completed
Near Liberty Hill, TX 78642
Paul
Job Details: 11/20/2020
RANGE WHIRLPOOL WFE371LVS0 Arrived onsite for a range thats not getting hot enough. I tested the oven with the set point at 350 degrees. I found the oven cycling between 340-390 degrees. The customer stated the issue happens when using it at 425 degrees. I tested the unit at 425 degrees and found it cycling between 420-450 degrees on the 7th cycle. The unit was actually running hot. I put a -10 degree offset in the control after I showed the customer it was running hot. The unit is working as designed. Call complete.
Near Andice, TX 78628
Paul
Job Details: 11/20/2020
WASHER MAYTAG MHW5500FW1 Arrived onsite for a washer displaying an F3E1 error. I inspected the tub elbow and the trap finding both clean. I replaced the pressure switch and tested the machine in the diagnostics cycle. The unit completed the cycle and is working as designed. Call complete.
Near Waco, TX 76711
Jonathan
Job Details: 11/20/2020
REFRIGERATOR MAYTAG MFI2269VEM7 Arrived on site for refrigerator that’s not dispensing water or ice. Inspected unit and work area. Found door switches working properly. Tested water and ice paddle. I noticed that the paddle was leaning to the left and had very little resistance on the left hand side. Removed front cover and found the arm of the left hand side pedal broken therefore not making contact with the switch. Ordering paddle ; ordrng 1 WPW10185233 (pad)
Near Belton, TX 76513
Tyler
Job Details: 11/20/2020
REFRIGERATOR GE GFSS6KKYESS Arrived on site for refrigerator not cooling properly. Upon arrival I found that the compressor and condenser fan running and the refrigerator compartment evaporator fan is also running but the freezer fan was not I didn’t check the evaporator coil‘s of both departments and found they were both completely dry and had no frost or moisture of any kind frozen over. The amp draw to the compressor was between .3 and .7 A. Determine that the unit has a sealed system issue the customer also stated while on site that they were having water dispenser issues and after diagnosing it further I found the filter head is also bad. Office will need to reschedule after getting authorization from American home shield for the repair.Unit will need to be rescheduled for two hours with a sealed system technician; ordrng 1 UNKNOWN (AHS AUTHO NEEDED) and 1 W10913906 (coupler) and 1 WPW1014375 (UV DRYER) and 1 WR17X12512 (water filter head as) and 1 WR85X10142 (asm evaporator fz) a
Near Pflugerville, TX 78660
Matthew
Job Details: 11/20/2020
RANGE WHIRLPOOL WFG745H0FS1 Arrived onsite for BL burner not working. Upon inspection found igniter came loose and was grounding to the orfice and not sparking to the burner head. Repositioned igniter and retested. Unit is functioning properly. Job complete
Near Temple, TX 76502
Tyler
Job Details: 11/20/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived on site for refrigerator not cooling properly. Upon arrival I found that in the freezer section the back wall evaporator was completely frosted from top to bottom. The evaporator fan was running as well as the compressor and condenser fan motor. We will need to reschedule and return with a new control board as well as evaporator thermistor harness. Office to reschedule once availability of parts is known. Customer also requested earlier repair date if possible/refrigerator for infant bottles and related items. ; ordrng 1 W11244439 (cntrl-elec) and 1 W11342162 (HARNESS)
Near Leander, TX 78641
Lou
Job Details: 11/20/2020
RANGE JENN-AIR JGCP436HL00 "Arrived on site to install previously diagnosed and ordered parts. Due to the burner head gaskets failures and ignitors not racing to the burner caps correctly, I removed and replaced the burner heads and cpas and screws and tested the unit. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Copperas Cove, TX 76522
Al
Job Details: 11/20/2020
WASHER GE GTW460ASJ6WW Arrived onsite to inspect washer intermittently not spinning. Ran diagnostics test mode and found the lid lock is faulty causing the NO SPIN issues. SR ordered the lid lock from office due to limited parts access. Office to reschedule the return service visit.Needs more work; O-emld tckt
Near Temple, TX 76502
Tyler
Job Details: 11/20/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for washer not advancing to cycles after filing. Upon arrival I ran a diagnostic check and found a F785 area code indicating a miscommunication between the shifter and main control. I ended up replacing the main control shift or as well as lid lock assembly and retest of the unit a few times and verified that after filling it cycles through each setting as needed. Unit functioning as designed with no leaks before during or after your call. Call complete
Near Waco, TX 76712
Jonathan
Job Details: 11/20/2020
MICROWAVE FRIGIDAIRE FPBM3077RFB Arrived on site for a microwave that was tripping the breaker when the start button has been pressed. Inspected unit and work area. Tested switches and found the monitor switch broken. Replaced monitor switch and tested unit. Unit is now working as designed. Call complete.
Near Robinson, TX 76706
Jonathan
Job Details: 11/20/2020
WASHER MAYTAG MVWB850YW0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced outer tub, basket, rotor, fuel filter, and accessories and tested unit in a rapid wash. Found debris in the inlet water hoses. Removed debris and tested unit again in a wrap the wash cycle. Unit is working as designed.
Near Copperas Cove, TX 76522
Al
Job Details: 11/20/2020
DRYER ROPER REX4635EQ2 Arrived onsite to inspect dryer not starting. Confirmed the complaint and found the thermal fuse was defective. Removed and replaced it and unit now works as designed. Job complete
Near Temple, TX 76502
Tyler
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site for refrigerator needing previously diagnosed main control. After installing the needed part I retested the unit and found door open notification sound is now properly functioning as designed. Call complete
Near Georgetown, TX 78626
Kayman
Job Details: 11/20/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for dishwasher not starting and no power. Upon inspection I found no voltage at the outlet for the DW. I found that there is a light switch on the wall that controls he power for the outlet was turned OFF. We turned it on and the dishwasher powered up. I ran a quick diagnostics cycle and all functions passed. No leaks were detected during time of service. Job complete.
Near Georgetown, TX 78633
Cliff
Job Details: 11/20/2020
WASHER WHIRLPOOL WFW5620HW2 Arrived on site to diagnose a washer that is making unusual noise. Tested unit and found drain line rubbing on wall when pump is cavitating. Rerouted lines behind the unit to prevent noise. All is working properly at this time and no further repairs are needed. No leaks were found at time of service.
Near Killeen, TX 76542
Al
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived onsite to inspect unusual refrigerator noises. Found the issues were near the compressor. Used pads supplied to minimize the level of the noise to customers satisfaction. No leaks observed at the time of service.Job complete
Near Killeen, TX 76542
Al
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL GI5FSAXVY00 Arrived onsite to inspect refrigerator ice maker not producing any ice. Confirmed the complaint and found the ice maker motor was defective. Removed and replaced it and unit filled and was harvesting when I completed this call. No leaks observed
Near Dripping Springs, TX 78620
Robert
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Arrived on job for complaints of not dispensing water. Found temperature setting in refrigerator too low adjusted temperature setting.
Near Austin, TX 78738
Robert
Job Details: 11/20/2020
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.
Near Seguin, TX 78155
Noah D
Job Details: 11/20/2020
DRYER WHIRLPOOL LER3624JQ1 "Arrived on site to inspect dryer for not drying, upon inspection found the dryer working correctly, instructed customer on proper use. Complete"
Near Spicewood, TX 78669
Robert
Job Details: 11/20/2020
OVEN WHIRLPOOL KODE500ESS04 Arrived on job to replace previously diagnosed parts. After replacement lights now normal.
Near Belton, TX 76513
Tyler
Job Details: 11/19/2020
WASHER MAYTAG MVW7230HW0 Arrived on site for washer needing previously diagnosed ui and ACU. I retestedunit and found sound is now functioning as designed.call complete
Near Austin, TX 78738
Robert
Job Details: 11/19/2020
DRYER WHIRLPOOL WED9200SQ1 Arrived on job for complaints of not starting. Found relay on board not working. Replaced control and test.
Near Temple, TX 76502
Wesley
Job Details: 11/19/2020
WASHER MAYTAG MVWB855DC3 Arrived onsite and repaired leaking dryer by replacing the steam valve. All checks good. Unit is now operating as designed.
Near Meadowlakes, TX 78654
Cliff
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found controls not cycling freezer defrost properly. Replaced main control and user interface and tested unit. Found all is functioning properly at this time. No leaks were present at time of service
Near Cedar Park, TX 78613
Paul
Job Details: 11/19/2020
COOKTOP KITCHENAID KCGS556ESS02 Arrived onsite for a cooktop to replace the previous diagnosed parts. I replaced the center burner and the RF burner orifice holders and screws. I tested the cooktop and it is working as designed. There were no gas leaks present at the time of service. Call complete.
Near West Lake Hills, TX 78746
Kevin
Job Details: 11/19/2020
WASHER WHIRLPOOL WTW5000DW3
Near Austin, TX 78749
Richard
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Arrived onsite for the refrigerator not cooling. During testing found that the start device was causing the issue. Replaced start device from stock and refrigerator tested good and compressor came on and stayed on. Refrigerator started to cool. Complete
Near Mustang Ridge, TX 78610
Andrew
Job Details: 11/19/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to replace console from previous diagnosis. Replaced console, tested unit to 350, unit tested good. Job complete."
Near Round Rock, TX 78665
Andy
Job Details: 11/19/2020
DRYER WHIRLPOOL WED5620HW1 Arrived on site for dryer making noise. Tested and inspected unit and found unit exhaust pipe rattling. Made needed adjustments and added padding as needed. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Killeen, TX 76549
Al
Job Details: 11/19/2020
DRYER WHIRLPOOL WED5100HW1 Arrived onsite to install previously ordered part. Removed and replaced the panel and unit test as designed.Job complete.
Near Georgetown, TX 78628
Kayman
Job Details: 11/19/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite to install previously diagnosed parts. I installed the hinge pads and tested function. Both tested good job complete.
Near Florence, TX 76527
Wesley
Job Details: 11/19/2020
REFRIGERATOR FRIGIDAIRE FRS26HF5AB5 Arrived onsite and found unit outside and in poor condition. Will need start relay and thermostat to function at all. Unit kicks over to run but compressor and fan do not come on. May need pc board. Which is not available. ; ordrng 1 240383703 (THERMOSTAT ) and 1 240554501 (PC BOARD) and 1 5304491941 (START RELAY) and 1 5304496561 (THERMOSTAT)
Near Austin, TX 78701
Jacob
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for unit not dispensing water. Looked at unit. Tested water dispenser. Heard the valve kick on but no water. Noticed the ice cubes were not normal size. Replaced water valve. Tested unit. But got no difference. Suggested to maintenance to change the water filter. No leaks at this time. Job complete
Near Austin, TX 78744
Jacob
Job Details: 11/19/2020
FREEZER WHIRLPOOL WRF535SWHZ04 Arrived onsite for freezer getting some over frosting. Looked unit. Found that the gasket was not sealing fully near the top of the door. Replaced gasket. Tested unit. Unit test good. No issues at this time. Job complete
Near Leander, TX 78641
Lou
Job Details: 11/19/2020
COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to inspect cooktop burner flames. Upon further inspection, I tested the burners and all ignited except the back right burner. I found the ignitor had come unsecured and not making good contact with the burner cap. I adjusted the ignitor and retested and it is operating as designed. I adjusted the flames on the two left burners and the front right burner as they were too high. No gas leaks detected during service, job completed."
Near Georgetown, TX 78633
Jonathan
Job Details: 11/19/2020
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for dryer drum not tumbling. Inspected unit and work area. Removed top and found belt not attached and side of belt are shredding. Gained access to pulley and found in place. Will need to replace belt to repair Installed new belt and assembled unit. Powered unit on and tested operation, all tested good.
Near Clifton, TX 76634
Jonathan
Job Details: 11/19/2020
REFRIGERATOR FRIGIDAIRE GSS25LGMBBB Arrived on site for the refrigerator that’s not making ice. Inspected unit and work area. Found an ice sheet over the motor causing a failure and green light flashing on the icemaker. Removed a sheet and attempted to jump unit. Unit motor would not turn. Replaced icemaker and tested unit. Unit finished out the cycle and filled with water. Unit is now working as designed. Call complete.
Near Cypress Mill, TX 78663
Brandon
Job Details: 11/19/2020
DISHWASHER WHIRLPOOL WDT710PAYM0 "Arrived on site for customer complaint of unit leaking, found leak coming from sump assembly, replaced pump and motor. Unit tested good."
Near New Braunfels, TX 78130
Noah D
Job Details: 11/19/2020
DRYER WHIRLPOOL NED4655EW1 "Arrived on site to inspect dryer for not drying, upon inspection found the dryer clogged with lint. Instructed customer to clear out. Complete"
Near Lakeway, TX 78734
Robert
Job Details: 11/19/2020
DRYER KENMORE 11086873100 Arrived on job for complaints of noise. ; ordrng 1 4392065 (dryer repair kit) and 1 WP694089 (wheel)
Near Morgan, TX 76671
Jonathan
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "Arrived onsite to install previously diagnosed parts. Inspected unit and work area. Replaced ice box, cover, icemaker, gaskets, ice box fan, and insulation and tested unit in a harvest and manual fill test. Unit ran as designed without any leaks. Call complete."
Near Round Rock, TX 78665
Jonathan
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site for refrigerator not working. Inspected unit and work area. Found control flashing zeros in display. Found frost buildup in front of freezer. Performed diagnostics mode and found control was not programed. Programed control and found control accepted code. Inspected freezer door seal and door operation. Spoke with unit operation and user care guide.
Near Austin, TX 78739
Richard
Job Details: 11/19/2020
COOKTOP WHIRLPOOL GLS3665RS01 Arrived onsite for the cooktop burners Ignitors stay on. Replaced burner switches and issue was resolved. All burners tested good. Complete
Near Hutto, TX 78634
Andy
Job Details: 11/19/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range door not closing. Tested and inspected unit and found failed hinges. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 11/19/2020
DISHWASHER WHIRLPOOL KDFE104DBL1 Removed old drain line and it was very clogged. Installed new drain hose(s) and ran another diagnostics. At first the water wasn’t coming in, but I removed the water line from the inlet valve and cleared debris from the line. Started diagnostics again and dishwasher operated as designed. Job completed"
Near Georgetown, TX 78626
James
Job Details: 11/19/2020
MICROWAVE WHIRLPOOL WMC30516HZ0 Arrived on site and installed new microwave and recovered failed unit.
Near Dripping Springs, TX 78620
James
Job Details: 11/19/2020
MICROWAVE WHIRLPOOL WMC50522AS1 Arrived on site and replaced failed microwave
Near Pflugerville, TX 78660
David S
Job Details: 11/19/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for sealed system repair. I gained access to the compressor. I found the system with a full charge in it. I removed the compressor, Orion board and non UV dryer. I replaced both the compressor and non uv dryer with new. I pulled a vacuum for 20 minuets. I found no leaks. I put a measured charge into the system. I plugged the unit in. And found pressures at the freezer 0 psi low and 150 psi high. The unit has started to cool. Job complete. No water leaks detected."
Near Buda, TX 78610
Andrew
Job Details: 11/19/2020
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for unit leaking under door. Found dispenser gasket was leaking. Replaced dispenser, tested unit, unit works good. No leaks detected. Job complete."
Near Austin, TX 78723
Matthew
Job Details: 11/19/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived onsite to replace previously diagnosed parts. Replaced cover. Tested unit and unit is functioning properly. Job complete
Near Austin, TX 78703
Jacob
Job Details: 11/19/2020
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for unit not heating. Tested unit. Got no heat. Customer also said that the timer wasn’t working. Upon further inspection. Found that the element was burnt out and the timer was not working. Replaced both element and timer. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78736
Luis
Job Details: 11/19/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for ice and moisture on mullion. Ice bucket full,per customer ice clumps,advised customer to keep bin half full so unit is consistently making ice and to leave max ice so ice box fan runs strong. Removed mullion
Near , TX 78640
Noah D
Job Details: 11/19/2020
WASHER WHIRLPOOL WTW5105HW0 "Arrived on site to inspect washer for loud noises, upon inspection found the noise intermittently during a thrust, no noise during agitation, ordering motor and thrust washer. Office to reschedule ; ordrng 1 W10677723 (MOTOR ) and 1 W11218170 (WASHER)"
Near Round Rock, TX 78665
Andy
Job Details: 11/19/2020
WASHER WHIRLPOOL MVWX655DW2 Arrived on site for washer not spinning out sometimes and sometimes will not stop spinning. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. Also instructed customer on use and care and practice for best performance and with loading properly. No water leaks present at time of service.
Near Kyle, TX 78640
Leonardo
Job Details: 11/19/2020
RANGE WHIRLPOOL WFE535S0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
Near New Braunfels, TX 78130
Noah D
Job Details: 11/19/2020
COOKTOP JENN-AIR JIC4430XS00 "Arrived on site to inspect cooktop and program module, programmed module and found no change from first visit, reordering the given module. Office to reschedule ; ordrng 1 W10607546 (MODULE )"
Near Georgetown, TX 78633
Jonathan
Job Details: 11/19/2020
REFRIGERATOR GE GFE29HGDABB "Arrived on to site to install previous diagnosed part. Removed failed condenser fan motor and installed new. Powered unit up and found fan running. Put unit back in place and tested water dispenser. All tested good, no water leaks detected."