Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8226 customer reviews

Lou S.

Lou S.

arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and tested under modes 36, 45, 56, 57, and 59. The unit showed error code 02 motor loss position. I tested the motor and it would not come on. I removed and replaced the ice maker and tested the unit and the unit operated as designed. The motor operated and water dispensed into the unit ,and the fan is working. No water leaks observed during service. Job completed.

Near Bovina Dr, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect oven light not working. Upon further inspection, I removed the light bulb and placed a new bulb in and the unit still did not work. I removed and replaced the bulb housing and tested and the unit operated as designed. No gas leaks detected during service. Job completed.

Near Bovina Dr, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model NTW4516FW1, Arrived on call for washer stuck in wash cycle and will not advance, checked for error codes and got a f5 e1 and f5 e2 which is a lid switch fault, f2 e1 stuck key, f8 e1 long fill no fill,, found unit has a faulty valve and will need control and lid lock due to locking and unlocking on its own in test, will reschedule for 7/17/18, unit is not connected in come is out on porch tested with a water hose on water fill. Was not able to test, agitation or pin and will not run auto test due to lid lock will not stay locked. Will reschedule for 7/17/18

Near Co Rd 174, Dale, TX 78616
Nathaniel B.

Nathaniel B.

Model NTW4516FW1, Arrived on call for washer stuck in wash cycle and will not advance, checked for error codes and got a f5 e1 and f5 e2 which is a lid switch fault, f2 e1 stuck key, f8 e1 long fill no fill,, found unit has a faulty valve and will need control and lid lock due to locking and unlocking on its own in test, will reschedule for 7/17/18, unit is not connected in come is out on porch tested with a water hose on water fill. Was not able to test, agitation or pin and will not run auto test due to lid lock will not stay locked. Will reschedule for 7/17/18

Near Co Rd 174, Dale, TX 78616
Arthur B.

Arthur B.

WRV986FDEM01 (5 Door Refrigerator) - Arrived onsite to install new control and UI to 5 door refrigerator. Removed rear control and UI and installed new replacements. Reassembled. Tested unit. Unit comes on with no PF failure. Did not need inverter. All water connections were dry at time of service.

Near Siltstone Loop, Killeen, TX 76542
Brandon C.

Brandon C.

Arrived on site for dishwasher not powering on, I removed the outer door, found burnt wire harness and blown fuse and blown control board

Near Borello Drive, The Hills, TX 78738
Arthur B.

Arthur B.

WTW58ESVW0 (Top Load Washer) - Arrived onsite to install timer and water level switch to top load washer from prior tech’s diagnosis. Removed timer and level switch. Installed new replacements and reassembled. Tested unit. Unit fills,agitates,drain and spins as intended. Unit now not tripping breaker. No other issues found. All water connections were dry at time of service.

Near Laguna Dr, Harker Heights, TX 76548
Kevin B.

Kevin B.

Arrived on site and inspected dishwasher and found no incoming water, water is off at source and after correcting dishwasher will begin a diagnostic cycle. Confirmed all functions are operating properly, no water leaks from connections at time of service, job complete.

Near I-35, Austin, TX 78748
Robert J.

Robert J.

RF367LXKW Arrived on job to replace receptacle and elements for large burners. After replacement test burners, operation normal. Job complete

Near Vizquel Loop, , TX 78617
Lou S.

Lou S.

arrived on site to inspect washer leaking. Upon arrival, the customer explained that water would continue to drip into the tub even when the unit is not on. Upon further inspection, I placed the unit into diagnostics and tested manually and found that the water inlet valve is not shutting off properly. I quoted the customer $96.89 for the valve and TL270 $169.99 for service fee and labor with a total including tax of $288.90. The customer agreed to services and I removed and replaced the water inlet valve and tested the unit. Unit operated as designed. No water leaks observed during service. Pictures taken of drain tube/pipe and water valve.

Near Saber Trail, Austin, TX 78750
Arthur B.

Arthur B.

GX900QPPS6 (Trash Compactor) - Arrived onsite for compactor not turning on. Removed front cover and found rod on directional switch no making contact with switch. Could not hear clicking as well. Removed on off switch and directional switch and installed new replacements. Reassembled and tested. Unit now compacts and retracts as intended. No other issues found.

Near Mountain Creek Rd, Killeen, TX 76542
Nathaniel B.

Nathaniel B.

Model KSRJ25IMST10, Arrived on call for ice maker not making ice, replaced ice maker due to heater broken prior, arrived today to install emitter and receiver boards due to still no power to ice maker after replaced ice maker and to replace the ice bin button, installed all parts and i e bin will release from door know and ice maker cycled and filled with water customer to dump first batch of ice and then use from then on, customer to allow for 24 to 48 hours for proper ice production.

Near Four Hills Ct, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model KSRJ25IMST10, Arrived on call for ice maker not making ice, replaced ice maker due to heater broken prior, arrived today to install emitter and receiver boards due to still no power to ice maker after replaced ice maker and to replace the ice bin button, installed all parts and i e bin will release from door know and ice maker cycled and filled with water customer to dump first batch of ice and then use from then on, customer to allow for 24 to 48 hours for proper ice production.

Near Four Hills Ct, Pflugerville, TX 78660
Thomas L.

Thomas L.

Arrived on site for control replacement.replaced both controls. System working properly. No leaks found

Near Granada Dr, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model WRX988SIBM01, Arrived on call for frost and condensation in freezer,, found left bottom corner of freezer door gasket has a deformed part in it which will not allow proper seal, also found unit will need adapter kit and sealer gum for return, will reschedule for 7/18/18, no water leaks at time of call.

Near Condor Way, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRX988SIBM01, Arrived on call for frost and condensation in freezer,, found left bottom corner of freezer door gasket has a deformed part in it which will not allow proper seal, also found unit will need adapter kit and sealer gum for return, will reschedule for 7/18/18, no water leaks at time of call.

Near Condor Way, Pflugerville, TX 78660
Connor M.

Connor M.

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Near Memory Ln, Wimberley, TX 78676
Arthur B.

Arthur B.

WFE361LVB0 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range oven light flickers when pushing on door and chip on LH element glass portion. Verified chip on glass and advised this is not a crack and is good to use LF side. Adjusted light rod for oven switch. Door switch turns on and off when opened/closed. Turned all elements and oven. All works as intended. No other issues found.

Near Coy Dr, Copperas Cove, TX 76522
Connor M.

Connor M.

LHW0050PQ2 whirlpool washer Arrived on site to test unit for leaking. Found after customer removed drain filter next load leaked out. Found failed gasket on filter. Will need to replace with gasket and filter. Gasket showes to be not available. Office to schedule directly.

Near Woodacre Dr, Wimberley, TX 78676
Thomas L.

Thomas L.

Arrived on site for Noisey operation. Replaced Noisey fresh food section air damper. All water connections were dry.

Near Paint Creek Lane, Georgetown, TX 78633
Luis M.

Luis M.

Refrigerator-replaced failed damper and icemaker

Near Copano Dr, Austin, TX 78749
Diego G.

Diego G.

Arrived on site. Check for no operation issues. Found error code for long fill. Verify good pressure going to unit. Replaced water valve assembly and tested unit, all functions tested OK. No leaks present. Job complete

Near Starling Creek Dr, New Braunfels, TX 78130
Diego G.

Diego G.

Arrived on site. Check for no operation issues. Found error code for long fill. Verify good pressure going to unit. Replaced water valve assembly and tested unit, all functions tested OK. No leaks present. Job complete

Near Starling Creek Dr, New Braunfels, TX 78130
Diego G.

Diego G.

Arrived on site. Check for no operation issues. Found error code for long fill. Verify good pressure going to unit. Replaced water valve assembly and tested unit, all functions tested OK. No leaks present. Job complete

Near Starling Creek Dr, New Braunfels, TX 78130
Arthur B.

Arthur B.

KRMF706ESS01 (5 Door Refrigerator) - Arrived onsite for customer complaint of 5 door refrigerator not level and high on LH side. Was able to adjust legs and doors. Used level to verify adjustment. Was able to get within center. Advised top of unit is warped. Lowe’s contractor advised that unit needs to be swapped per his receipt. Advised we do no perform swaps. Customer will contact Lowe’s regarding of swaps. Advised this is a cosmetic issue. No mechanical issues found. All water connections were dry at time of service.

Near Co Rd 223, Kempner, TX 76539
Thomas L.

Thomas L.

Arrived on site for unit not dispensing ice. Found that the shoot gasket was allowing warm air to enter ice bucket causing icing and jamming the dispenser shoot. Replaced. Water connections were all drive.

Near Williams Dr, Georgetown, TX 78633
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced inverter board and condenser fan motor, unit tested good.

Near Woodside Terrace, Austin, TX 78738
Nathaniel B.

Nathaniel B.

Model WTW5000DW0, Arrived on call for washer not washing cloths, found gear case shaft dropped down and stripped out all the teeth on wash plate and top shaft of gear case, will need wash plate, hear case and cam, also checke for error codes and got f5 e1 which is a lid switch fault which was the only error, tested lid lock and is locking and locking as it should not able to get issue to repeat but customer says that intermittently lid would not lock will order main control and lid lock aswell, will need autho. Office to reschedule with customer if autho. Is approved, no water leaks at time of call.

Near Basketflower Cove, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WTW5000DW0, Arrived on call for washer not washing cloths, found gear case shaft dropped down and stripped out all the teeth on wash plate and top shaft of gear case, will need wash plate, hear case and cam, also checke for error codes and got f5 e1 which is a lid switch fault which was the only error, tested lid lock and is locking and locking as it should not able to get issue to repeat but customer says that intermittently lid would not lock will order main control and lid lock aswell, will need autho. Office to reschedule with customer if autho. Is approved, no water leaks at time of call.

Near Basketflower Cove, Elgin, TX 78621
Mike G.

Mike G.

G7CE3034XS00, Arrived on site for cooktop on light will not turn off checked unit and found that the LR switch is bad replaced switch and checked unit and unit is now working properly unit checked fine at this time.....

Near Olive Ln, Harker Heights, TX 76548
Mike G.

Mike G.

G7CE3034XS00, Arrived on site for cooktop on light will not turn off checked unit and found that the LR switch is bad replaced switch and checked unit and unit is now working properly unit checked fine at this time.....

Near Olive Ln, Harker Heights, TX 76548
Connor M.

Connor M.

WFC150M0EB0 whirlpool range Arrived on site to test unit for failure codes. Found f2 and f3. Replaced sensor and control. Unit working properly at time of service.

Near Brook Valley Dr, Canyon Lake, TX 78133
Lou S.

Lou S.

arrived on site to inspect range valve sticking. Upon arrival, the customer advised that the left front valve was sticking in the on position and her husband had to use pliers to turn it off so that it would not leak gas. Upon further inspection, I turned the valve on and it was sticking making it difficult to turn on and off. I removed and replaced the valve and tested the unit and the unit operated as designed. I adjusted the flame to all burners as I found all of them too high in the lowest setting. No gas leaks detected during service...see pics. Job completed.

Near Los Robles Rd, Leander, TX 78641
Daniel  A.

Daniel A.

KBFA25ERSS01 Refrigerator not cooling/not freezing. Compressor kicking out on overload. Replaced overload/relay-capacitor assembly. Checked both fan motors. Normal operation after service . Cleaned condenser. Instruct customer on filter.

Near Paisley St, San Antonio, TX 78231
Arthur B.

Arthur B.

JFI2089AEP8 (French Door Refrigerator) - Arrived onsite to install reservoir, water valve and slides to French door refrigerator from prior tech’s diagnosis. Removed faulty parts and installed new replacements. Upon door slides, found incorrect part was ordered. Also found door adapter broken as well. Ordering correct door glides and LH/RH adapters. R/S for Tuesday 7/17. All water connections were dry at time of service.

Near FM 2657, Kempner, TX 76539
Luis M.

Luis M.

Refrigerator-replaced evaporator fan motor

Near E 12th St, Austin, TX 78702
Nathaniel B.

Nathaniel B.

Model DU811SWPU3, Arrived on call for dishwasher not working, found actual complaint is unit is not draining water , found restriction in drain hose so cleared restriction and still not draining, found check valve in drain hose missing, will order drain hose and install it first and then test unit and will order separator and pump motor assem. Just incase needed, will reschedule for 7/16/18

Near Basketflower Cove, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model DU811SWPU3, Arrived on call for dishwasher not working, found actual complaint is unit is not draining water , found restriction in drain hose so cleared restriction and still not draining, found check valve in drain hose missing, will order drain hose and install it first and then test unit and will order separator and pump motor assem. Just incase needed, will reschedule for 7/16/18

Near Basketflower Cove, Elgin, TX 78621
Thomas L.

Thomas L.

Arrived on site for no cooling, per previous tech needed both controls, replaced controls unit operation as designed. No leaks found

Near Crystal Falls Pkwy, Leander, TX 78641
Mike G.

Mike G.

MHWZ600TW00, Arrived on site for unit is getting F21 checked unit and found that the unit is getting F21 for long drain checked unit and found that the drain pump is turning but it is not draining replaced drain pump and unit is now draining checked unit for water leaks and no leaks found at time of srv...unit checked fine at this time....

Near Hackberry Rd, Holland, TX 76534
Mike G.

Mike G.

MHWZ600TW00, Arrived on site for unit is getting F21 checked unit and found that the unit is getting F21 for long drain checked unit and found that the drain pump is turning but it is not draining replaced drain pump and unit is now draining checked unit for water leaks and no leaks found at time of srv...unit checked fine at this time....

Near Hackberry Rd, Holland, TX 76534
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the right rear valve, the wiring harness, and replaced some screws that were stripped. Tested the unit and the unit operates as designed. No gas leaks detected, pictures taken. Job completed. Builder not available to sign for receipt.

Near Carretera Drive, Leander, TX 78641
Kevin B.

Kevin B.

Arrived on site and found water filter is stuck in housing, after removing filter housing appears to be in good repair. Installed new filter and water is flowing properly and there is no leaking underneath refrigerator. Took one picture. Quoted customer if they would prefer replacing housing anyway. Housing $107.78 RF270 $169.99 collected labor charge. If customer decides they would ultimately like to replace housing an additional $107.78 would need to be collected. No water leaks from connections at time of service, Job complete.

Near Lake George Ln, Austin, TX 78746
Diego G.

Diego G.

Arrived on site. Checked for control issues. Found control beeping constantly. Verified connections all checked OK. Will need control to repair unit. Rescheduled for 7/17/18

Near E Kingsbury St, Seguin, TX 78155
Diego G.

Diego G.

Arrived on site. Checked for control issues. Found control beeping constantly. Verified connections all checked OK. Will need control to repair unit. Rescheduled for 7/17/18

Near E Kingsbury St, Seguin, TX 78155
Diego G.

Diego G.

Arrived on site. Checked for control issues. Found control beeping constantly. Verified connections all checked OK. Will need control to repair unit. Rescheduled for 7/17/18

Near E Kingsbury St, Seguin, TX 78155
Nathaniel B.

Nathaniel B.

Model ED2CHQXKQ07, Arrived on call for both sections not cooling properly, found freezer temp is only 36 degrees on product and fresh food product is 60 degrees,, found that condenser coil was restricted with lint, cleared lint from condenser but still had a little in the center that i could not get with my lint brush and vacuum cleaner instructed customer that if passable blow condenser out with air or spray it clean with water outside, also will need condenser fan motor due to running at slow speed and fan blade and also found auger motor is seized will need auger motor, after cleaning condenser freezer is at 15 degrees and dropping and compressor is drawing 1.4 amps and has good heat exchange on discharge line also will need white silicone to seal were inside liner meets outer cabinet on both sections, will reschedule for 7/16/18, no water leaks at time of call.

Near Sago Palm Tr, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model ED2CHQXKQ07, Arrived on call for both sections not cooling properly, found freezer temp is only 36 degrees on product and fresh food product is 60 degrees,, found that condenser coil was restricted with lint, cleared lint from condenser but still had a little in the center that i could not get with my lint brush and vacuum cleaner instructed customer that if passable blow condenser out with air or spray it clean with water outside, also will need condenser fan motor due to running at slow speed and fan blade and also found auger motor is seized will need auger motor, after cleaning condenser freezer is at 15 degrees and dropping and compressor is drawing 1.4 amps and has good heat exchange on discharge line also will need white silicone to seal were inside liner meets outer cabinet on both sections, will reschedule for 7/16/18, no water leaks at time of call.

Near Sago Palm Tr, Elgin, TX 78621
Arthur B.

Arthur B.

SCS3017RS01 (LP Cooktop) - Arrived onsite for customer complaint of LP cooktop not igniting. Found spark module faulty. Also found orfice holder screws are seized and would have to be broken off. Advised customer of findings. Customer decided to buy new unit due to age. Collected SVC call fee of $108.24 today. No gas leaks found at time of service.

Near Farm to Market 1715, Lampasas, TX 76550
Brandon C.

Brandon C.

Arrived on site for dryer not shutting down, found power getting to timer motor but not advancing the timer, bad timer, I replaced timer, unit tested good. Vent was clear at time of service.

Near Dayridge Drive, Dripping Springs, TX 78620
Lou S.

Lou S.

arrived on site to inspect venthood not working. Upon arrival, the customer advised that the unit fan would turn on, but while on high it would intermittently slow down as if it were being turned down. Upon further inspection, I turned the unit fan on high and found that after a few mins the fan acts as if it were slowing down or being turned down to medium or low speed. I removed and replaced the fan motor assembly and switch and tested the unit and the unit operated as designed. I tested for approximately ten mins and the fan motor speed never changed. Job completed.

Near Ronald Reagan Blvd, Leander, TX 78641
Connor M.

Connor M.

GI15NFRTB1 Arrived on site to test unit for shutting off. When i arrived unit had been working properly for several days. Ran full diagnostic cycle. All components checked fine. Unable to duplicate issue. No leaks detected.

Near High Oaks Dr, Canyon Lake, TX 78133
Luis M.

Luis M.

Refrigerator-installed updated icemaker kit

Near Blackberry Dr, Austin, TX 78745
Jerry C.

Jerry C.

MFI2569VEA1 Arrived to inspect ice within rc and door closing issues. I found the right rc door closer receptacle has broken free of the door assembly and the door will require replacement. Both rc doors and the fc door gaskets will require replacement. The ice bin gasket has deteriorated and will be required. The divider for the crisper drawers has failed and the lower crisper drawer and right mounting bracket are broken. Office to authorize parts and contact the customer to arrange return service. No leaks observed during service.

Near Oak Meadow Dr, Georgetown, TX 78628
Arthur B.

Arthur B.

WTW5000DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not agitating or spinning. Tested unit and could only hear motor hum. Found basket has resistance.removed gearcase, motor and actuator. Installed new replacements. Reassembled and attempted to calibrate. Found same issue after part replacement. Unit will need new run capacitor to complete repair. R/S for a of day 7/16. Customer will need last call of day. All water connections were dry at time of service.

Near Alexander St, Killeen, TX 76541
Thomas L.

Thomas L.

Replaced compressor that was extremely hot and not able to remove heat from unit properly. All water connections were dry.

Near Hilton Head, Round Rock, TX 78664
Lou S.

Lou S.

arrived on site to inspect dishwasher door falling open. Upon further inspection, I found that the link rope was broken on the right side. I installed a linkage and tested the unit and the unit opened and closed as designed. No water leaks observed during service. Job completed.

Near Avery Club Dr, Austin, TX 78717
Arthur B.

Arthur B.

WRS325FDAB01 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator making loud noises and RED filter indicator light on. Was able to reset filter light. Cycled icemaker. Found noise is water valve filling icemaker. Advised tenant that sound is normal. No other issues found. All water connections were dry at time of service.

Near Alvin Dr, Killeen, TX 76542
Jonathan  S.

Jonathan S.

Whirlpool range model# WEG745H0FS0. Arrived on site for display not working. Performed diagnostics m

Near Mount Ellen St, Hutto, TX 78634
Lou S.

Lou S.

arrived on site to inspect cracked liner in freezer. Upon further inspection, I found that the liner was cracked in the crease where the bottom shelf seats. I explained to the customer the process of fixing the issue and he advised that he would contact the builder to replace the unit. No water leaks observed during service.

Near Lakeline Blvd, Austin, TX 78717
Kevin B.

Kevin B.

Arrived on site and found freezer door handle is not staying attached, replaced handle and screws and it is now operating properly. No water leaks from connections at time of service, job complete

Near Bluff Springs Rd, Austin, TX 78747
Arthur B.

Arthur B.

MET8775XS00 (Double Oven Range) - Arrived onsite for customer complaint upon over door not opening and smoking. Was able to free LH hinge to,allow door to open. Used lubricant to loosen hinge. Reinstalled door. Reset control and tested oven. Burning coming from spilled liquid. No other issues found.

Near Telluride Dr, Killeen, TX 76542
Jerry C.

Jerry C.

KSC24C8EYY02 Arrived to instal previously diagnosed and ordered parts. I removed the sealed system components and noted very little refrigerant within the system and recovered. I installed the compressor, dye drier, service port and evaporator and pulled vacuum in the system. The sealed system holding vacuum, I charged with the mfg prescribed amount of refrigerant and tested. Operational test good, no water connections to unit at this time.

Near Rosedale Blvd, Georgetown, TX 78628
Lou S.

Lou S.

arrived on site to inspect rc not cooling. Upon further inspection, I found that there was ice buildup on the evaporator. This unit has been service before and the Evap cover and thermistor were installed. I pulled the unit from the wall and checked the drain tube and found it to be approximately 1/8 to 1/4 inches gapped from the bottom of the chassis. I used manufacturer approved silicone and sealed the gap and advised the customer to defrost the unit to get the ice off of the evaporator and the unit should operate as designed after defrosting. No water leaks observed. Job completed.

Near Venezia View, Leander, TX 78641
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the sump/motor assembly, all four tub wheels, both tracks, and four rack wheel and both rear stops on the tracks. I tested the unit and the unit operated as designed. No water leaks observed during service. Job completed.

Near Venezia View, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect ice maker not dispensing ice. Upon further inspection, I found that the dispenser was not dispensing ice and the auger motor was whining loudly. I found that the ice bin had a large block of ice in it frozen to the ice maker and the auger. I used my steamer to melt some of the ice in order to get the ice bin out. I verified the ice maker was dispensing water at which time the ice maker overflowed due to water already being in the ice maker. I removed the ice maker and cleaned the ice from it and re-installed it and tested the unit. The unit did not overflow and the ice maker motor was working fine. I tested the unit with the ice bin in place and it operated as designed. It appeared that the actuator arm did not raise to stop the ice maker and in the process it continued to dispense water into the ice maker causing it to overflow. No water leaks observed during service. Job completed.

Near Kicking Bird Dr, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on site for no operation. Control stuck on drain, replace control, calibrated, tested, all water connections were dry.

Near Sinuso Dr, Georgetown, TX 78628
Robert J.

Robert J.

WRS325FDAM04 Arrived on job to replace thermostat. After replacement of part. Waited until refrigerator advanced out of defrost cycle. Check air flow. No leaks detected at time of service. Job complete

Near Co Rd 122, Kyle, TX 78640
Arthur B.

Arthur B.

MTM1521ARW (Top Mount Refrigerator) - Arrived onsite for customer complaint of top mount refrigerator not cooling properly. Removed evaporator cover and found evaporator fan motor had seized and stopped circulating air. Removed faulty evaporator fan motor and installed new replacement. Clear ice build up from air channel. Reassembled. Tested unit. No one circulates air as intended. No other issues found. No water connections made to unit at time of service.

Near County Rd 3430, Lampasas, TX 76550
Diego G.

Diego G.

Arrived on site. Check for noise issues. Found rollers bad causing noise when in use. Replaced repair kit and secured heater housing. All functions tested OK. Job complete

Near Thrush Ridge, San Antonio, TX 78248
Diego G.

Diego G.

Arrived on site. Check for noise issues. Found rollers bad causing noise when in use. Replaced repair kit and secured heater housing. All functions tested OK. Job complete

Near Thrush Ridge, San Antonio, TX 78248
Diego G.

Diego G.

Arrived on site. Check for noise issues. Found rollers bad causing noise when in use. Replaced repair kit and secured heater housing. All functions tested OK. Job complete

Near Thrush Ridge, San Antonio, TX 78248
Thomas L.

Thomas L.

Arrived on site for Noisey operation. Found idler pulley worn and Noisey. Install a new dryer repair kit. Operations are now normal. Cleaned dryer during repairs

Near Kuykendall Dr, Georgetown, TX 78626
Lou S.

Lou S.

arrived on site to inspect oven temps too high. Upon further inspection, I placed my thermal couple on the center rack and tested on bake at 350 degrees. After approximately 7 mins, the unit was reading 440 degrees at the 350 degree beep. After about 10 mins the unit read 344 degrees, 14 mins--402 degrees, 17 mins--328 degrees, 20 mins--370 degrees, and 22 mins--338 for an average of 370 degrees. I advised the customer of my findings and calibrated the unit down 10 degrees to offset the difference. Advised the customer to wait 20-30 mins after they turn the unit on to place their food in the unit to cook in order to give the unit appropriate time to heat the entire inside. No gas leaks detected during service. Job completed.

Near S Lakeline Blvd, Cedar Park, TX 78613
Arthur B.

Arthur B.

WED8300SW0 (Dryer) - Arrived onsite for customer complaint of dryer with no heat. Removed bulkhead and found no continuity on element not cutoff. Removed faulty parts and installed new element and cutoff. Clean out cabinet of lint and reassembled. Tested unit. Unit heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean at time of service.

Near Causeway Ct, Killeen, TX 76549
Connor M.

Connor M.

WFG505M0BS0 whirlpool oven Arrived on site to test unit for being over temp. Pcb temp when unit is cold registered at 71 degrees which is same temp as inside of home. Found when baking at 350 unit would heat to 383 then shut off to regulate. This is normal. Instruct builder on proper operation.

Near Silo St, San Marcos, TX 78666
Kevin B.

Kevin B.

Arrived on site and found oven shares circuit with microwave. Microwave will run and cooktop works but as soon as oven is started arc fault trips. Moved oven plug to a different outlet and it starts normally. Spoke with techline

Near Players Path, Austin, TX 78747
Nathaniel B.

Nathaniel B.

Model LSC9355EQ1, Arrived on call for washer not working, found that actual complaint is unit is not agitating and is leaking water from under unit, found that drain pump is leaking water and cam agitator is broken, will need cam and drain pump will reschedule for 7/17/18, customer not to use the unit until repaired.

Near Onini Ct, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model LSC9355EQ1, Arrived on call for washer not working, found that actual complaint is unit is not agitating and is leaking water from under unit, found that drain pump is leaking water and cam agitator is broken, will need cam and drain pump will reschedule for 7/17/18, customer not to use the unit until repaired.

Near Onini Ct, Bastrop, TX 78602
Connor M.

Connor M.

WRF560SMYW4 whirlpool refrigerator Service not listed minor-129.99 shutoff arm-29.63 arrived on site to test unit for ice maker arm issue. Found ice maker arm connections bent on both ends. Confirmed proper size arm for this model. Replaced icemkaer shutoff arm and tested unit. Unit working properly, no leaks detected. Collected via check.

Near Deertrail Dr, San Marcos, TX 78666
Clif L.

Clif L.

Whirlpool oven WOS51EC0AS02. Arrived on site to diagnose an oven with a broken door glass. Found out her panel of glass shattered. Replaced glass and tested unit. Found all is functioning properly at this time.

Near Valley Oaks Dr, Leander, TX 78641
Daniel  A.

Daniel A.

WFE515S0EW0 Right front element staying on high when set to low position. Checked surface element (limiter). Replaced right front infinite switch. Verified wiring. Normal operation after service

Near Bulverde Hills Dr, Bulverde, TX 78163
Luis M.

Luis M.

Refrigerator-installed fill tube heater and adapter kit.

Near Cool Spring Way, Austin, TX 78737
Nathaniel B.

Nathaniel B.

Model WRF535SMBM00, Arrived on call for frost and condensation issues in fresh food and freezer, found actual complaint is frost and ice in freezer, found freezer door gasket not sealing, heated freezer door gasket to reform it and is know sealing, customer to leave freezer door closed for about 1 hour to cool so it can reform, also sealed were inside liner meets outer cabinet on both sections, no water leaks at time of call, call complete.

Near Main St, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model WRF535SMBM00, Arrived on call for frost and condensation issues in fresh food and freezer, found actual complaint is frost and ice in freezer, found freezer door gasket not sealing, heated freezer door gasket to reform it and is know sealing, customer to leave freezer door closed for about 1 hour to cool so it can reform, also sealed were inside liner meets outer cabinet on both sections, no water leaks at time of call, call complete.

Near Main St, Bastrop, TX 78602
Lou S.

Lou S.

arrived on site to inspect dishwasher rack falling off track. Upon further inspection, I found that the wheels on the adjusters were broken causing the rack to fall from the tracks. I removed the old adjusters and installed an adjuster kit and tested the unit. Unit operates as designed, no water leaks observed during service. Job completed.

Near Cypress Creek Road, Cedar Park, TX 78613
Arthur B.

Arthur B.

ADB1400AGB1 (Dishwasher) - Arrived onsite to install under counter mounting bracket from my prior visit’s diagnosis. Installed missing brackets and leveled unit. Tested unit. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.

Near Country Meadows Loop, Killeen, TX 76543
Thomas L.

Thomas L.

Removed and replaced controls and cover as unit was not allowing the fresh food defrost to take place. Replaced loose fitting fresh food door gasket. Replaced stalled upper icemaker. All water connections were dry.

Near Rancho Sienna Loop, Georgetown, TX 78628
Clif L.

Clif L.

Whirlpool cooktop WCG97US0DS00. Arrived on site to diagnose it kept up with igniters clicking without burners been turned on. Tested unit and found all is functioning properly at this time and no failures were present at time of service. Advise customer if moisture gets in to switch his unit will spark Until switches dry out. No repairs are needed at this time and all is working properly.

Near Overlook Bend, Leander, TX 78641
Connor M.

Connor M.

MEDC200XW1 maytag dryer Arrived on site to install timer. Installed and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Cordero Dr, San Marcos, TX 78666
Connor M.

Connor M.

WRF992FIFM00 whirlpool refrigerator File number-7722423258 arrived om site to test unit for not cooling in ff section;evap frosted up. Contacted techline and went through several tests. Techline deamed unit non repairable. Informed customer of diagnosis. Unit out of warranty. No leaks detected when call was completed.

Near Cottonwood Pkwy, San Marcos, TX 78666
Arthur B.

Arthur B.

WRF993FIFM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of dual evaporator French door refrigerator not cooling in both compartments. Ran test 40 and could hear 3 way valve opening/closing. Customer also advised that unit start showing signs of symptoms to no cool 3 weeks prior to service call. Called WPL Techline Tebor SR#7722423549. Advised to tap into system and check for possible pinhole leak. Ordering non up drier and compressor. Compressor seems to show to come from factory. Advised customer that OF to R/S due to part availability. No water leaks found at time of service.

Near La Paloma Loop West, Salado, TX 76571
Wesley P.

Wesley P.

Drain pump bearing failure.

Near W Creek Loop, Round Rock, TX 78681
Jerry C.

Jerry C.

WRS321SDHZ00 Arrived to inspect ice in fc. I found the fc with a large amount of ice on multiple surfaces. The bottom drawer was jammed out due to a shelf incorrectly installed. I corrected the shelf and drawer issue and removed ice from the chamber. I squared the chassis and leveled the doors and tested. Operational test good, no water connections to unit.

Near Creekview Dr, Round Rock, TX 78681
Luis M.

Luis M.

Refrigerator-added adhesive to gaps between liner and cabinet

Near Merrick Ln, Austin, TX 78745
Kevin B.

Kevin B.

Arrived on site and inspected dishwasher and found harness connector a control board that leads to drain pump is not attached. After resetting connector started dishwasher on normal cycle let it fill with water and then canceled cycle. The drain removed all water properly, no further repair is required at this time, job complete.

Near Westlake Dr, Austin, TX 78746
Kevin B.

Kevin B.

Arrived on site and inspected dishwasher and found valve has a crack along the seam and water is spraying. Quoted customer for replacement of inlet valve. Valve $78.51 DW555 total labor $159.99. After replacing valve ran a diagnostic cycle and confirm dishwasher is now operating properly. No water leaks from connections at time of service, job complete.

Near Westlake Dr, Austin, TX 78746
Kevin B.

Kevin B.

Arrived on site and found microwave has power and is randomly beeping. Nothing showing on user interface, no lights on, no functions. Found several wires are exposed and shorted on door harness, at minimum user interface and door harness will need to be replaced but there is already plastic pieces broken off the door and cracks along the edges. Door may not be able to be reassembled. Other electronic components may also be shorted, recommend to customer that repair not be attempted.

Near TX-360 Loop, Austin, TX 78746
Brandon C.

Brandon C.

Arrived on site for part hanger, replaced drip tray, water lines were dry at time of service.

Near Shep St, Austin, TX 78748
Luis M.

Luis M.

Refrigerator-replaced damper control

Near Travis Heights Blvd, Austin, TX 78704
Luis M.

Luis M.

Near Travis Heights Blvd, Austin, TX 78704
Connor M.

Connor M.

WRS588FIHV00 whirlpool refrigerator File number-7722421969 arrived on site to test unit for not cooling. Found freezer evap powering on for no more than 3 seconds at a time then staying off for up to 5 mins. Contacted tech line and was told to replace evap fan motor and control at the same time. Ordering control for return.

Near Laurel Cir, New Braunfels, TX 78130
Thomas L.

Thomas L.

Arrived on site for no operation. Found unit totally blank. Found open control panel fuse. Replaced. Unit now heats properly. Fans is running properly.

Near Versante Cir, Austin, TX 78726
Brandon C.

Brandon C.

Arrived on site for complaint of stopping mid cycle and restarting. Put unit into diagnostic mode found 2error codes, F8E3 and F9E1, found clog in drain pump, I removed the clog, unit tested good, water lines were dry at time of service.

Near Fm 150 W, Driftwood, TX 78619
Arthur B.

Arthur B.

WRS325FDAM02 (SxS Refrigerator) - Arrived onsite to install new waterline to SxS refrigerator from prior tech’s prior diagnosis. Removed faulty water fitting and installed new replacement. Was not able to test new line for leaks due to water connection no connected to supply. Customer will be longer supply line and connect. No other issues found. No water connections made to unit at time of service.

Near Rose Way Cir, Salado, TX 76571
Diego G.

Diego G.

Arrived on site. Replace transmission, cam, actuator, cap and belt. Cycled unit and tested, all functions tested OK. No leaks present. Job complete

Near Audubon Park, Converse, TX 78109
Diego G.

Diego G.

Arrived on site. Replace transmission, cam, actuator, cap and belt. Cycled unit and tested, all functions tested OK. No leaks present. Job complete

Near Audubon Park, Converse, TX 78109
Diego G.

Diego G.

Arrived on site. Replace transmission, cam, actuator, cap and belt. Cycled unit and tested, all functions tested OK. No leaks present. Job complete

Near Audubon Park, Converse, TX 78109
Jonathan  S.

Jonathan S.

Whirlpool dryer model# WED8900BC0. Arrived on site for dryer not starting. Performed diagnostics mod

Near Sierra Dr, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model MVWX655DW1, Arrived on call for washer has no power, found no response from control but has 123 ac volts at main control from power cord connection, will need main control and will use lock and or drain pump on return if needed, also found that outlet for washer is on a gfi breaker, customer will need to contact a electrician to have breaker for washer changed due to unit can not be on a gfi or ark fault breaker per install instructions per whirlpool, no water leaks at time of call, will reschedule for 7/13/18

Near Almodine Rd, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model MVWX655DW1, Arrived on call for washer has no power, found no response from control but has 123 ac volts at main control from power cord connection, will need main control and will use lock and or drain pump on return if needed, also found that outlet for washer is on a gfi breaker, customer will need to contact a electrician to have breaker for washer changed due to unit can not be on a gfi or ark fault breaker per install instructions per whirlpool, no water leaks at time of call, will reschedule for 7/13/18

Near Almodine Rd, Manor, TX 78653
Connor M.

Connor M.

KBSD618ESS01 kitchenaid refrigerator Arrived on site to inspect unit for freezer door damage. Found several dents near dispenser. Replaced freezer door skin and tested unit. Unit working properly, no leaks detected.

Near Copper Trace, New Braunfels, TX 78132
Connor M.

Connor M.

WRF540CWHZ00 whirlpool refrigerator Arrived on site to test unit for condensation build up on mullion. Found humidity control turned on. Checked mullion and founs broekn wire. Replaced mullion and tested unit. Mullion now getting warm. No leaks detected.

Near TX-46, New Braunfels, TX 78132
Lou S.

Lou S.

arrived on site to inspect washer not turning on. Upon further inspection, the customer advised that the unit control would not respond at times and it is making a loud noise during spin cycle. I placed the unit in diagnostics and found error codes 5/2 and 0/1. I cleared the codes and began testing. Unit completed testing and no error codes appeared at the end of diagnostics. The loud noise that the customer is hearing is normal noise during spin cycle due to the high rpm's. I verified continuity to the door latch but I could not get the unit to duplicate the no function control during testing. I removed and replaced the control and tested unit again and the unit operated as designed with no error codes at the end of testing. Verified all water connection is were dry. No water leaks observed during service. Job completed.

Near Goldenrod Cove, Austin, TX 78750
Brandon C.

Brandon C.

Arrived on site for upper oven broil element not working properly, found bad broil element, I replaced broil element, unit tested good.

Near Rollins Dr, Austin, TX 78738
Clif L.

Clif L.

Maytag washer MVWX655DW1. Arrived on site to replace water valve assembly for washing machine. Replaced valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Ridgewood Dr, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on site for no operation. Entered diagnostics and ran complete automatic test cycle to clear any issued in main control. Tested unit and all operations are now correct. Found clips that secure dispenser in place have failed. Drawer is defective. All water connections were dry.

Near Ballard Path, Austin, TX 78717
Nathaniel B.

Nathaniel B.

Model WRF767SDEM01, Arrived on call for freezer door hard to open and ice buildup on left side of inner freezer, found were inside liner meets outer cabinet on corners of freezer had air leak so sealed it with silicone and around large cup of drain to were it meets cabinet, also for ice on left side of freezer will need adapter and sealer gum, called whirlpool tech line and talked to ron file number 7722420198, will reschedule for 7/13/18, customer requests morning appointment.

Near Glen Mark Dr, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WRF767SDEM01, Arrived on call for freezer door hard to open and ice buildup on left side of inner freezer, found were inside liner meets outer cabinet on corners of freezer had air leak so sealed it with silicone and around large cup of drain to were it meets cabinet, also for ice on left side of freezer will need adapter and sealer gum, called whirlpool tech line and talked to ron file number 7722420198, will reschedule for 7/13/18, customer requests morning appointment.

Near Glen Mark Dr, Manor, TX 78653
Kevin B.

Kevin B.

Arrived on site and replaced dryer repair kit diagnosed on previous visit. After replacement squealing has stopped. Customer has a service coming to clear dryer vent later today. Removed all lint from interior, job complete

Near Tollesboro Cove, Austin, TX 78739
Arthur B.

Arthur B.

WDT730PAHZ0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not getting water to wash. Checked under sink and found water supply was turned off. Turned water supply and purged hot water. Tested unit. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.

Near S Evans St, Little River-Academy, TX 76554
Jonathan  S.

Jonathan S.

Kenmore dishwasher model 665.13543N412. Not draining.

Near Sierra Dr, Georgetown, TX 78628
Connor M.

Connor M.

WRF540CWHZ00 whirlpool refrigerator Arrived on site to test unit for condensation build up on mullion. Found humidity control turned on. Checked mullion and founs broekn wire. Replaced mullion and tested unit. Mullion now getting warm. No leaks detected.

Near Morning Star, New Braunfels, TX 78132
Thomas L.

Thomas L.

Atrrived on site for poor drying conditions. Found unit is very wet inside. The water at the sink is 128 degrees. F2E1error code. Reset control by conducting a diagnostics mode. Tested heater and it is now operating properly. All water connections were dry.

Near Lavon Bend, Austin, TX 78717
Connor M.

Connor M.

WED4815EW1 whirlpool dryer Arrived on site to install parts for repair. Installed motor, and drum. Unit working properly. Instruct on proper venting and fire hazard.

Near Frostwood Dr, New Braunfels, TX 78130
Arthur B.

Arthur B.

RF368LXPB2 (Freestanding Range) - Arrived onsite to install new terminal block to freestanding range from my prior visit’s diagnosis. Removed melted terminal block and installed new replacement along with new customer provided power range cord. Reassembled. Tested unit. Unless now works as intended. No other issues found.

Near Drystone Ln, Killeen, TX 76542
Kevin B.

Kevin B.

Arrived on site and found door glass is scratched, replaced outer door panel and oven is now correct, job complete.

Near Cattle Baron Path, Austin, TX 78747
Lou S.

Lou S.

arrived on site to inspect dishwasher not dissolving the detergent. Upon further inspection, I placed the unit in diagnostics and tested the unit. The unit filled and attempted to wash, but the motor did not engage. I tested the heating element at the end of diagnostics by pouring water on the element and it steamed as designed. I quoted the customer $166.45 for the sump/motor assembly and DW350 $199.99 for service/labor fee for a total including tax of $396.67. The customer agreed to the repair and paid $108.24 for the service fee today and will paid the remaining balance of $288.43 when the service is completed. I am ordering a sump/motor assembly and scheduled return service for 07/19/18. No water leaks observed during service.

Near Little Bend Dr, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model mer4351aaq, Arrived on call for oven not heating to proper temp, checked oven sensor got 1.088 k ohms at 76 degrees which is proper reading it is with in range, 2 nd cycle cut out 379 degrees, cut in temp 308, 3rd cycle cut out 397, cut in 302, 4th cycle cut out temp 403, cutt in 299 which is a average temp of 352 when set point temp is 350 degrees, no calibration needed, call complete. No parts needed.

Near Tyler Ln, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model mer4351aaq, Arrived on call for oven not heating to proper temp, checked oven sensor got 1.088 k ohms at 76 degrees which is proper reading it is with in range, 2 nd cycle cut out 379 degrees, cut in temp 308, 3rd cycle cut out 397, cut in 302, 4th cycle cut out temp 403, cutt in 299 which is a average temp of 352 when set point temp is 350 degrees, no calibration needed, call complete. No parts needed.

Near Tyler Ln, Taylor, TX 76574
Arthur B.

Arthur B.

ASD2620HRB (SxS Refrigerator) - Arrived onsite for customer complaint of no cool after compressor install on SxS refrigerator. Used UV light and found dye in a weld connection on low side. Removed dye drier and installed new replacement. Welded connection that had a leak. Vacuumed unit down to -25psi and charged unit with 4.8oz of R134a refrigerant. Tested unit. Removed evaporator cover and verified frost pattern. Good frost pattern forming. No other issues found. All water connections were dry at time of service.

Near Felix Rd, Killeen, TX 76543
Connor M.

Connor M.

KUIC15PHZS0 kitchenaid ice machine Installed spreader and resivoir drain pump. Cleaned excessive sediment build up and instructed to replace filter monthly as unit is used by upwards of 40 people. Unit working properly at time of service. No leaks detected.

Near NW Military Hwy, San Antonio, TX 78230
Nathaniel B.

Nathaniel B.

Model WRV986FDEM01, Arrived on call for no interior lights and power failure keeps appearing on display, unplugged the unit and found outlet has a open ground, also the mid drawer control is submerged in water and the orange wire is broken off the connector, and then unplugged the mid drawer control and put unit on a good outlet and power failure is still returning, will order main control, ui control, mid drawer control, mid left door ss, and fresh food evap fan motor due to noise due to not defrosting, will need autho., office will reschedule with customer if autho. Is approved, ,called whirlpool tech line and spoke to Keisha 7722415458, customer to contact a electrician to have outlet fixed. On return will need to seal around drain tube and will need adapter kit as well. No water leaks at time of call.

Near Shallow Pool Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRV986FDEM01, Arrived on call for no interior lights and power failure keeps appearing on display, unplugged the unit and found outlet has a open ground, also the mid drawer control is submerged in water and the orange wire is broken off the connector, and then unplugged the mid drawer control and put unit on a good outlet and power failure is still returning, will order main control, ui control, mid drawer control, mid left door ss, and fresh food evap fan motor due to noise due to not defrosting, will need autho., office will reschedule with customer if autho. Is approved, ,called whirlpool tech line and spoke to Keisha 7722415458, customer to contact a electrician to have outlet fixed. On return will need to seal around drain tube and will need adapter kit as well. No water leaks at time of call.

Near Shallow Pool Dr, Pflugerville, TX 78660
Daniel  A.

Daniel A.

WFW9450WL00 Not draining water. F21 error code for long drain. Replaced defective drain pump (impeller defective). Checked water inlet and drain hoses. No leaks detected. Ran wash cycle. Verified normal fill/drain. Normal operation after service

Near Dolente Rd, San Antonio, TX 78266
Kevin B.

Kevin B.

7/9/18 13:39: KB there 7/9 MON, 12:50 to 13:34, Arrived on site and found washer will fill, it will also stop when lid is lifted, will recognize a change in water level when switch is moved, but will not begin agitation on regular or permanent press. It will spin and drain properly and agitation will start when set on super wash. Quoted customer for repair TL240 $189.99 timer is $191.58; ordrng 1 WP22002184 (timer)

Near Clear Springs Hollow, Buda, TX 78610
Kevin B.

Kevin B.

7/9/18 12:34: KB there 7/9 MON, 12:02 to 12:30, Arrived on site and found saved error code for no airflow. Customer has been experiencing multiple dry cycles, Visually inspected vent exit on home and found it is blocked. Recommended to customer that this be cleared before dryer is use again. Job complete; Job Cmpltd, snapped 2 QuickPics

Near Clear Springs Hollow, Buda, TX 78610
Kevin B.

Kevin B.

7/9/18 11:38: KB there 7/9 MON, 10:00 to 11:23, Arrived on site and inspected oven and found igniter connector is not correct, after fixing connection oven will now heat properly. Took several pictures measured oven temperature at 453° when set at 450° also found left front cooktop burner flame is not even, took one picture. A small amount of gas is exiting below burner head. Took picture. After swapping burner heads Issue is still present found cook top surface is warped and would need to completely be rebuilt to correct issue. Quoted $189.99 PR410 for igniter repair -$50 multiple appliance discount.; Job Cmpltd, snapped 4 QuickPics

Near Clear Springs Hollow, Buda, TX 78610
Kevin B.

Kevin B.

7/9/18 11:33: KB there 7/9 MON, 10:03 to 11:31, Arrived on site and set dishwasher into diagnostic cycle and found it will fill with water and motor will energize for three or four seconds and then it will stop and Extra rinse and start blinking. Spoke with tech line and they said console will need to be replaced, there is a stuck button. Wash motor is operating properly but water feed tube along back wall lower valve door is loose and not sending water pressure to middle spray arm properly. Feed tube is $74.91 total labor is DW355 $179.99; ordrng 1 NEEDAUTHO and 1 WP99003081 (tube-feed), snapped 3 QuickPics, states that autho needed **** HISTORY FROM PRIOR JOBS ****

Near Clear Springs Hollow, Buda, TX 78610
Kevin B.

Kevin B.

7/9/18 9:54: KB there 7/9 MON, 9:00 to 9:43, Arrived on site and found that when power is on LEDs will turn on for a few seconds and then lose power. Found power to control board is steady and the correct polarity. Remove control board and disassembled it and did not find any burn marks or any obvious failures. Replaced control board and dishwasher was able to complete a diagnostic cycle and all functions are operating properly. Quoted customer for repair, no water leaks from connections at time of service, Control board $188.28 labor $179.99; Cllctd $398.65 CC Ref # 1164325536, Job Cmpltd, snapped 1 QuickPics

Near Clear Springs Hollow, Buda, TX 78610
Kevin B.

Kevin B.

7/9/18 9:00: KB there 7/9 MON, 8:01 to 8:54, Arrived on site and while removing outer door panel on dishwasher saw cockroaches between inner door panel and outer door panel, took two pictures. Inspected control board and found it is burnt out, harness is also there is no function from dishwasher. Other components may be damaged or have failed also. Will turn over to safety team.

Near Clear Springs Hollow, Buda, TX 78610
Connor M.

Connor M.

WFW96HEAC0 whirlpool washer Motor control-189.99 FL450-209.99 arrived on site to test unit for not starting cycle. Found no action after door locks. Door lock checks fine. Error code for motor control fault. Confirmed motor control not sending voltage to stator. Ordering mcu for return.

Near Clay Oak, San Antonio, TX 78258
Lou S.

Lou S.

arrived on site to inspect cooktop burner not working. Upon further inspection, I turned the middle burner on and the Ignitor was sparking well, but it appeared that there was no gas coming out of the burner. I verified the other burners were working. I found that the orifices, the main orifice and the simmer orifice, were clogged or blocked. I cleaned both orifices and got them both unplugged and tested the unit and the unit operated as designed. No gas leaks detected during service. Job completed.

Near Hudson Lane, Leander, TX 78641
Thomas L.

Thomas L.

Near Pecan Branch, Florence, TX 76527
Kevin B.

Kevin B.

Arrived on site and found freezing in fresh food section checked several tests in diagnostic cycle, 141 is 47, 142 is 14, spoke with tech line and they have an internal document that says to raise freezer temperatures +3 to correct freezing. Job complete SR7722413485

Near Groundhog Way, Austin, TX 78744
Nathaniel B.

Nathaniel B.

Model MED6000AW0, Came back to location and arrived at 12:50 due to no one home this morning, Arrived on call for dryer not heating, checked for error codes and got f4 e4 which is l2 line voltage error, f4 e3 which is restricted air flow, found proper voltage to element but element is showing open and fuses all check good, installed element and checked operation and unit is know heating, customer not to use dryer until wall vent is cleared due to this is a fire hazard, call complete.

Near Cheyenne St, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model MED6000AW0, Came back to location and arrived at 12:50 due to no one home this morning, Arrived on call for dryer not heating, checked for error codes and got f4 e4 which is l2 line voltage error, f4 e3 which is restricted air flow, found proper voltage to element but element is showing open and fuses all check good, installed element and checked operation and unit is know heating, customer not to use dryer until wall vent is cleared due to this is a fire hazard, call complete.

Near Cheyenne St, Round Rock, TX 78665
Robert J.

Robert J.

WCG55US6HS00 Arrived on job for complaints of head of burner rusted. Confirmed the discolored head and replaced. Tested all burners, operation normal. No gas leaks detected.

Near Lott Ave, Austin, TX 78721
Lou S.

Lou S.

arrived on site to inspect dishwasher not draining. Upon further inspection, I pushed the cancel button two engage the drain pump and the pump sounded as if it were on as I could hear it humming, but it was not to supposed to. I removed and replaced the drain pump and found a piece of glass inside the drain pump area which appeared to have been lodged in the impellers keeping the drain pump from operating. I tested the unit in diagnostics and the unit operated as designed. I cleared all error codes as well. No water leaks observed during service. Job completed.

Near Little George Drive, Leander, TX 78641
Arthur B.

Arthur B.

WFW75HEFW0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer locked and not draining. Ran diagnostics and found error code F9E1 (Long Drain). Removed front door assembly to access drain trap. Found drain trap clogged with coins and a necklace. Removed all obstructions and reassembled. Clear error codes and tested. Unit now locks,fills,washes,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near W Vega Ln, Killeen, TX 76542
Mike G.

Mike G.

WED9300VU0, Arrived on site for unit taking to long to dry, checked unit and found that the unit is heating but dose not have any air flow removed vent hose and checked and cleaned out all lint found from unit and retested unit air flow and and found that unit has air flow customer will need vent from wall going out side cleaned out ....

Near Waterford Dr, Temple, TX 76502
Mike G.

Mike G.

WED9300VU0, Arrived on site for unit taking to long to dry, checked unit and found that the unit is heating but dose not have any air flow removed vent hose and checked and cleaned out all lint found from unit and retested unit air flow and and found that unit has air flow customer will need vent from wall going out side cleaned out ....

Near Waterford Dr, Temple, TX 76502
Thomas L.

Thomas L.

Arrived on site for gas leaking. Customer contact d gas company first. We tested all fittings and connections. No leaks were found.

Near Naranjo Dr, Georgetown, TX 78628
Robert J.

Robert J.

JGD3536BS00 Arrived on job for complaints of sparkling while cooking. Found the cooktop is attempting to relight because air movement in house too strong. The air moves flame away from sensor activities the spark to light the gas. After turning off air in home the cooktop performed normal. And flame was normal.

Near Pecan Springs Rd, Austin, TX 78723
Clif L.

Clif L.

Whirlpool icemaker EC5100XFB0. Arrived on site to diagnose an ice machine that is using too much water. Tested unit and found water valve not fully closing due to failed valve assembly. As valve is no longer available repairs cannot be performed to correct the issue. Advised homeowner on no longer available parts. No leaks found at time of service.

Near Lone Mountain Pass, Leander, TX 78641
Thomas L.

Thomas L.

Jpkneisler@msn.com Arrived on site for unit randomly leaking. Inspected both valves, drain pan is built in to unit, no flaws, minor rust, no cracked drain tube. Water res not leak either, advised cst to take video or pic if/when water returns to help find a source

Near Shell Spur, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for failure code indicating a stuck button. However there were no stuck buttons. Replaced failed control. Unit tested correctly. Venting is clear.

Near Sarazen Loop S, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

Maytag washer model # MFW9700SB0. Arrived on site for washer filling with water when not using. Perf

Near Windberry Path, Round Rock, TX 78665
Connor M.

Connor M.

KCMS1555SSS1 kitchenaid microwave Arrived on site to test unit for stayng on when cycle is done. Found switches worn out. Replaced switches and tested unit. Unit working properly at time of service.

Near Crystal Falls, Spring Branch, TX 78070
Nathaniel B.

Nathaniel B.

Model WTW8000BW0, Arrived on call for outer tub cracked and inner tub seized, replaced inner tub and outer tub and filter and checked operation and found unit has a bad water valve fabric softener is over running water from the cup when filling , will order water valve, also instructed customer when reconnected fill hoses to washer and turned the water back on the shut offs are leaking a little water, customer to contact a plumber to replace shut offs, see pics, no water leaks from washer after repair today. Will reschedule for 7/12/18

Near Senna Ridge Trail, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WTW8000BW0, Arrived on call for outer tub cracked and inner tub seized, replaced inner tub and outer tub and filter and checked operation and found unit has a bad water valve fabric softener is over running water from the cup when filling , will order water valve, also instructed customer when reconnected fill hoses to washer and turned the water back on the shut offs are leaking a little water, customer to contact a plumber to replace shut offs, see pics, no water leaks from washer after repair today. Will reschedule for 7/12/18

Near Senna Ridge Trail, Round Rock, TX 78665
Arthur B.

Arthur B.

WTW6800WW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling properly. Ran service diagnostics and checked unit for error codes. Found no codes. Inner basket spins freely. Manually tested water valves. Found hot/cold valves open close as intended. Tested unit with clothes. Unit fills,agitates drain and spins as intended. Advised customer on how unit functions. No other issues found. All water connections were dry at time of service.

Near Dallas St, Killeen, TX 76541
Connor M.

Connor M.

CWE9000BCE may tag oven Arrived on site to test unit for not baking. Found failed bake element. Checked high limit cutoff and found it trippped as well. Switch shows to be expart. Office to schedule directly.

Near Military Dr, Canyon Lake, TX 78133
Wesley P.

Wesley P.

Dryer vent install

Near Riley Trl, Cedar Park, TX 78613
Clif L.

Clif L.

Kitchenaid refrigerator KRFC704FBS00. I’ve done site to diagnose a refrigerator that is not cooling properly. Tested unit and found RC evaporator completely frosted over and not defrosting. Called tech line and spoke with Kurt. He advised control board was not correct revision, and to replace board. Replaced control board and tested unit. Found all is functioning properly at this time. Homeowner is going to manually defrost unit to ensure uniform temperature on initial cooldown. No leaks found at time of service from water supply or hoses. Advised homeowner on defrost procedure and precautions to take to prevent damage.

Near Beckwood Dr, Austin, TX 78726
Lou S.

Lou S.

arrived on site to inspect microwave running when the door is open. Upon further inspection, the customer advised that the units inner light would flicker when opening the door, as well. I attempted to duplicate the issue, but could not. I removed and replaced all three switches and both interlocks and tested the unit. The unit operated as designed. Job completed.

Near Barlow Dr, Liberty Hill, TX 78642
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced the control board that previous tech ordered, unit tested good and water lines were dry at time of service.

Near La Rosa Dr, Austin, TX 78738
Arthur B.

Arthur B.

DU840SWPT0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not washing dishes properly. Tested unit and found wash arm not rotating. Remove wash arm and fund extensive food build up in spray holes. Cleaned out spray arm and used water resistant lubricant to lubricate spray arm. Reassembled and tested. Could now hear spray arm rotating as intended. No other issues found. All water connections were dry at time of service.

Near Donegal Bay Ct, Killeen, TX 76549
Arthur B.

Arthur B.

GD5RHAXNT00 (SxS Refrigerator) - Arrived onsite for customer complaint of ice not dispensing ice properly. Removed ice bin and found spring that holds yoke was fully pressed. Was able to free spring and decompress spring. Reinstalled dispenser motor rod and installed ice bin. Tested. Ice now dispenses both cubed and crushed ice. No other issue found. All water connections were dry at time of service.

Near Donegal Bay Ct, Killeen, TX 76549
Thomas L.

Thomas L.

Near Trail of the Flowers, Georgetown, TX 78633
Thomas L.

Thomas L.

Near Trail of the Flowers, Georgetown, TX 78633
Thomas L.

Thomas L.

Near Trail of the Flowers, Georgetown, TX 78633
Brandon C.

Brandon C.

Arrived on site to touch up chipped oven cavity with high heat paint pen, I applied touch up paint unit tested good.

Near Lakota Cove, Austin, TX 78738
Lou S.

Lou S.

arrived on site to install both refrigerator doors and the freezer door. I removed and replaced all three doors and in the process I found that the right rc door gasket was torn. I am ordering a gasket and scheduling return service for 07/16/18. No water leaks observed during service.

Near Mustang Mesa, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site for irractic ice production and dispenser chute icing up. For freezer temp at 9 but controls set to warmest setting. Chute gasket is badly misformed causing dispenser issues. May replace icemaker if production doesn’t increase now that settings are correct. All water connections were dry.

Near Dawson Trail, Georgetown, TX 78633
Arthur B.

Arthur B.

RF264LXSB0 (Freestanding Range) - Arrived onsite to install parts to freestanding range from my prior visit’s diagnosis. Removed large burner receptacles, switches. Installed new replacements and reassembled. Tested elements. Both now works as intended. No other issues found.

Near Shamrock Dr, Killeen, TX 76549
Connor M.

Connor M.

WRT318FMDM02 whirlpool refrigerator Arrived on site to test unit for tripping breakerhen plugged in. Found breaker would trip a few seconds after fridge being plugged in. Plugged unit into different outlet and unit worked properly. Diagnosed no issues with refrigerator. No leaks detected.

Near Old Farm to Market Rd 306, New Braunfels, TX 78130
Connor M.

Connor M.

WED4815EW1 whirlpool dryer Arrived on site to test unit for nosie during use. Found unit operating at proper volume. Instruct on proper venting and fire hazard.

Near Old Farm to Market Rd 306, New Braunfels, TX 78130
Thomas L.

Thomas L.

Arrived on site to replaced door gaskets. Found both upper gaskets were torn. Replaced. Both freezer and icemaker bin gaskets were performing fine. Customer elected not to replace those 2Gaskets.

Near Sun City Blvd, Georgetown, TX 78633
Nathaniel B.

Nathaniel B.

Model WFG530S0EB1, Arrived on call for front left burner head not lighting, found front left burner had a bad igniter, replaced burner head left front that comes with igniter and checked operation and know left front burner head is lighting as it should, no gas leaks at time of call, call complete.

Near Hat Bender Loop, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WFG530S0EB1, Arrived on call for front left burner head not lighting, found front left burner had a bad igniter, replaced burner head left front that comes with igniter and checked operation and know left front burner head is lighting as it should, no gas leaks at time of call, call complete.

Near Hat Bender Loop, Round Rock, TX 78664
Diego G.

Diego G.

Arrived on site. Check for gasket issues. Found gasket not sealing to cabinet. Heated gasket to cabinet, all functions tested OK. No leaks present. Job complete

Near Grandview Ct, Blanco, TX 78606
Diego G.

Diego G.

Arrived on site. Check for gasket issues. Found gasket not sealing to cabinet. Heated gasket to cabinet, all functions tested OK. No leaks present. Job complete

Near Grandview Ct, Blanco, TX 78606
Diego G.

Diego G.

Arrived on site. Check for gasket issues. Found gasket not sealing to cabinet. Heated gasket to cabinet, all functions tested OK. No leaks present. Job complete

Near Grandview Ct, Blanco, TX 78606
Robert J.

Robert J.

rf367LXKW Arrived on job for complaints of burners not working. Found the two large burners need receptacle. Small burners working normal. Both bake and broil elements working normal. Large burners damaged will need replacement.

Near Vizquel Loop, , TX 78617
Robert J.

Robert J.

MVWX655DW1 Arrived on job for complaints of washer not advancing. Found the plug to the capacitor not installed . After installing plug test washer. Operation normal.

Near Lofton Cliff Dr, , TX 78617
Connor M.

Connor M.

WFC130M0AB0 whirlpool oven Rr and lf Element-49.67x2 lr and rf element 48.67x2 switches-189.22 CO130-199.99 arrived on site to test unit for Burners not working. Found failed burners, and switches. Will need to replace all 4 burners and switches. Gave customer a quote and collected for svc only. If builder decides to go with repair customer will call in for service.

Near Pecan Way Path, New Braunfels, TX 78130
Thomas L.

Thomas L.

Arrived on site for no fan operation. Turned fan speed switch on and all speeds are working properly.

Near Davis Mountain Cir, Georgetown, TX 78633
Arthur B.

Arthur B.

WDF760SADM3 (Dishwasher) - Arrived onsite for customer complaint of dishwasher getting too hot when drying. When arrived, found 3 inch metal tube had touched heater and grounded out causing heater to get too hot. Removed metal piece and clean off heating element. Ran diagnostics and found no error codes. Tested unit. Unit now fills,washes,drain and heats with no issues. All water connections were dry at time of service.

Near Alabaster Dr, Killeen, TX 76542
Arthur B.

Arthur B.

LER3624JQ1 (Dryer) - Arrived onsite for customer complaint of dryer not drying properly and too long dry times. Tested unit. Found venting outside clogged with lint. Advised dryer just have good air circulation for proper drying. Customer has not called vent cleaning company since last visit. Customer will call landlord. No other issues found. Dryer lint trap was clean at time of service.

Near Wright Way, Killeen, TX 76543
Arthur B.

Arthur B.

WRF990SLAM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite to install new compressor and RC evaporator from prior tech’s diagnosis. Removed compressor, RC evaporator and installed new compressor and updated RC evaporator using braising methods. Vacuumed unit down to -25psi and charged with 5.5oz of R135a refrigerant. Tested unit. Found good frost pattern forming on new evaporator. Advised customer to allow at least 18-24hrs for temperatures to settle. No other issues found. All water connections were dry at the time of service.

Near Dan Dr, Killeen, TX 76543
Diego G.

Diego G.

Arrived on site. Check for locking issues. Found faulty lid lock. Replaced lid lock and cycled unit, all functions tested OK. No leaks present. Job complete

Near Spring Hill Dr, New Braunfels, TX 78130
Diego G.

Diego G.

Arrived on site. Check for locking issues. Found faulty lid lock. Replaced lid lock and cycled unit, all functions tested OK. No leaks present. Job complete

Near Spring Hill Dr, New Braunfels, TX 78130
Diego G.

Diego G.

Arrived on site. Check for locking issues. Found faulty lid lock. Replaced lid lock and cycled unit, all functions tested OK. No leaks present. Job complete

Near Spring Hill Dr, New Braunfels, TX 78130
Thomas L.

Thomas L.

Near Co Rd 119, Burnet, TX 78611
Thomas L.

Thomas L.

Near Co Rd 119, Burnet, TX 78611
Robert J.

Robert J.

MVWX655DW1 Arrived on job for complaints of washer not advancing. Found the plug to the capacitor not installed . After installing plug test washer. Operation normal.

Near Nevarez, Kyle, TX 78640
Joseph C.

Joseph C.

MER8680BS0 Arrived on site for “no bake” complaint. Inspected unit and found bake element burned in two. Removed and replaced bake element. Tested unit. Unit is performing as designed.

Near Jonah Lee Ct, Manor, TX 78653
Joseph C.

Joseph C.

MER8680BS0 Arrived on site for “no bake” complaint. Inspected unit and found bake element burned in two. Removed and replaced bake element. Tested unit. Unit is performing as designed.

Near Jonah Lee Ct, Manor, TX 78653
Thomas L.

Thomas L.

Arrived on site for no cool condition. Heard compressor starting and stopping. Found compressor harness loose curing condition. Corrected. Compressor now starts and cooling has begun. Water connections were all dry.

Near Waters Edge, Burnet, TX 78611

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