Service History 315

Near McGregor, TX 76657
Tyler
Job Details: 03/12/2021
DISHWASHER KITCHENAID KDTM704KPS0 Arrived on site for dishwasher needing previously diagnosed drain pump and main control. Upon arrival I was able to install drain pump and control then reassemble and test the unit and verified the unit had no leaks before during or after repair. Call complete
Near Killeen, TX 76549
Al
Job Details: 03/12/2021
DRYER WHIRLPOOL MEDC465HW0 Arrived on site to install previously ordered parts.R&R the timer and PTS.Checked the door switch and unplugged and checked the connections at the motor.Also replaced the thermal fuse.Unit tested as designed to customers satisfaction.Job complete
Near Austin, TX 78737
Leonardo
Job Details: 03/12/2021
DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site test unit for dispenser not closing. Test unit and couldnt duplicate the problem. Dispenser closing every time did not see anything broken or stuck. Advised customer to push from the right side not left job complete.
Near Harker Heights, TX 76548
Kayman
Job Details: 03/12/2021
REFRIGERATOR FRIGIDAIRE FPSC2277RF2 Arrived onsite for refrigerator no cool in both sections. Upon inspection I found the RC at 36 and the FC at 2. The customer stated the unit has restored function. With the issues described I went ahead and replaced the main control. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Austin, TX 78753
Leonardo
Job Details: 03/12/2021
MICROWAVE WHIRLPOOL WMH31017HS6 arrived on site to test unit for unit not working. Found unit completely damaged, found cavity on right side and left side and door damaged and bottom.
Near Hutto, TX 78634
Andy
Job Details: 03/12/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator not cooling tested and inspected unit and found ice buildup on FC and RC evaporator covers due to not going into defrost due to failed HV control. Removed failed part and replaced with new. Instructed that unit will need to be defrosted for 48 hours and how to do so safely as to prevent water damage risk. No other repairs are needed at this time.
Near Austin, TX 78753
Matthew
Job Details: 03/12/2021
RANGE WHIRLPOOL WFC315S0JS0 Arrived onsite for range with broken glass. Upon inspection found Front door glass panel broken. Ordering front panel and trim pieces just in case. ; ordrng 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 1 W11178521 (nameplate) and 1 WP8523177 (trim-door) and 1 WPW10409946 (glass-door)
Near Austin, TX 78744
Kevin
Job Details: 03/12/2021
WASHER WHIRLPOOL WED560LHW2 "Arrived on site and replaced damage front panel on dryer, Ensured the dryer is running properly, job complete"
Near Bastrop, TX 78602
David S
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW8500BW0 Arrived on site for washing machine leaking intermittently. I inspected the unit and work area. I inspected underneath the unit and found water marks leading up to the detergent dispenser and the tub ring. I am ordering a new tub ring and detergent dispenser. The office will reschedule when we have an eta on the parts. ; ordrng 1 WPW10552116 (Dipenser) and 1 WPW10550152 (Tube ring)
Near Killeen, TX 76549
Wesley
Job Details: 03/12/2021
DISHWASHER GE GLD5960N10SS Arrived onsite and repaired control short and doorwitch issue using control and truck stock 3 way door switch. Unit is now operating as designed. Advised customer on repair. All checks good.
Near Austin, TX 78745
Jacob
Job Details: 03/12/2021
REFRIGERATOR GE GTS16GSHJRSS Arrived onsite for unit not cooked the refrigerator portion of the unit. Looked at the evaporator fan. Noticed the evaporator fan felt a little hard to turn. Replaced the motor. Turned unit back on. Fan turned on immediately. No issues at this time. Job complete
Near Taylor, TX 76574
Jimmy J.
Job Details: 03/12/2021
REFRIGERATOR GE GFE28GSKHSS Arrived on site for FREEZER WORKS FINE/ICEMAKER WORKS/FRIDGE SECTION WON'T GO BELOW 48. Found evap fan not spinning. Removed evap cover and fan. Installed new fan. Tested heater by OHMING out and it is working as designed. Reassembled and set temps to 0 in freezer and 37 in fridge. Upon plugging the fridge back in I could hear the evap fan running. Job completed.
Near Killeen, TX 76543
Wesley
Job Details: 03/12/2021
RANGE WHIRLPOOL RF364PXKT0 Arrived on site and repaired unit failed control by replacing control. All checks good. Unit is now operating as designed. All checks good.
Near Temple, TX 76504
Tyler
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRT3L1SZYB00 Arrived on site for refrigerator needing previously diagnosed sealed system equipment. Upon arrival I was able to recover refrigerant in system then installed new compressor and uv drier. After verifying the system had no leaks I was able to recharge system with 3.7oz of refrigerant and then verified that the low side was at Opsi and high side was 160 even. Allowed unit to run for 20 minutes and verified refrigerant was traveling through entire sealed system as designed. Call complete instructed customer to give unit 24 hrs to cool.
Near Killeen, TX 76549
Al
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site and inspected UI issues with sound.Verified, removed and replaced it.Unit now operating properly to customers satisfaction.Job complete"
Near Killeen, TX 76542
Wesley
Job Details: 03/12/2021
WASHER MAYTAG MVWC565FW0 Arrived onsite to diagnose washer. Found motor pulley had stripped off motor. Motor is covered by limited 10 year warranty. Ordering motor to repair. ; ordrng 1 W11026785 (Motor)
Near Georgetown, TX 78626
Tommy
Job Details: 03/12/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for refrigerator not closing properly. Found unit right side of meat door not automatically closing as designed. Ordering new adapter. Also found top freezer bin had been damaged. Ordering new top freezer bin. Office to reschedule.; ordrng 1 W11409809 (Meat door adapter) and 1 W11387053 (Upper pan)
Near Georgetown, TX 78626
Tommy
Job Details: 03/12/2021
WASHER WHIRLPOOL MVWB765FW "Arrived onsite for washer not filling correctly. Upon arrival found unit had F3E2 failure valve thermistor, F8E1 long fill. Found unit hot water coming in and cold not found unit valve appeared damaged on cold side. Replaced valve and tested. Unit is operating as designed. Job Completed."
Near Killeen, TX 76549
Wesley
Job Details: 03/12/2021
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Arrived onsite and replaced damper to repair airflow issue. Unit is now operating as designed. Advised customer on repair. All checks good.
Near Austin, TX 78737
Leonardo
Job Details: 03/12/2021
VENTHOOD WHIRLPOOL KVWC956JSS0 Arrived on site to drop of chimney. Found both parts damaged office will need to reschedule. ; ordrng 2 W11417439 (Chimney)s
Near New Braunfels, TX 78132
Andrew
Job Details: 03/12/2021
RANGE KITCHENAID KFGC558JSS00 "Arrived on site to test unit for right broiler not igniting. Found bad igniter. Replaced igniter, tested unit, unit works good. No leaks detected. Job complete."
Near Austin, TX 78736
Robert
Job Details: 03/12/2021
WASHER WHIRLPOOL MVWC360AW0 Arrived on job for complaints of water dripping into basket. Found valve not shutting off. Replaced valve and test.
Near Killeen, TX 76549
Wesley
Job Details: 03/12/2021
DRYER WHIRLPOOL WED6620HC1 Arrived onsite and found ui partially shorted at same time as rolling blackouts. ; ordrng 1 W11351728 (Ui)
Near Temple, TX 76504
Kayman
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW7120HW0 Arrived onsite to install previously diagnosed parts. I installed the inlet valve and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Austin, TX 78733
Paul
Job Details: 03/12/2021
COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived onsite for a cooktop with the middle burner continuing to spark when its on and has high flames. I tested the middle burner and found the flames normal. I did find the burner valve switch failing internally and sparking in the heating position. The harness will need to be replaced to correct this. I also found one of the screws in the front left orifice holder trying to act like its stripping so will return with the orifice holder and screws also. Ordering W10613381 Orifice Holder, 2EA W10758282 Screw, & W10868533 HARNS-WIRE. Office to RS.; ordrng 1 W10613381 (Orifice Holder) and 2 W10758282 (Screw)s and 1 W10868533 (HARNS-WIRE) and 1 PRInspect (SCREWS)"
Near Temple, TX 76502
Kayman
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW5100HC0 Arrived onsite to install previously diagnosed parts. I installed the gear case and drive motor. I tried testing the unit but I could not get a response in diagnostics. None of the components would activate. I inspected all connectors on the control as well as the drive system and they all checked good visually. I will order a Control(W11498802) and return to complete the repair.; ordrng 1 W11498802 (Control)
Near Whitney, TX 76692
Jonathan M
Job Details: 03/12/2021
DISHWASHER FRIGIDAIRE FBD2400KB12B "Arrived on site for a dishwasher that had a broken latch and spray arm. Inspected unit and work area. Customer advised that the her handle broke and the latch would not allow the door to open. She also had an issue with her spray arm falling over when the unit was washing. Found the latch handle broken causing the door not to be able to open properly. I was able to jiggle it enough around to get the door open. Also found the spray arm clip teeth worn and one clip broken off causing the arm to fall over. Replaced both latch assembly and spray arm and tested unit. Unit is working as designed.
Near Robinson, TX 76706
Jonathan M
Job Details: 03/12/2021
WASHER WHIRLPOOL MVWC565FW2 arrived on site for a washing machine that is not spinning out clothes during bulky cycles. Inspected unit and work area. The customer advised that all of her other clothes cycles wash fine but when she ran her sheets and a blanket through a bulky sheets cycle, the unit did not complete out the cycle and was sopping wet at the end of the cycle. The customer advised that she has queen size setting and I advised her that the unit most likely went off balance. Placed unit in service diagnostics and found an F0 E5 (off balance load detected) error code. Ran the unit through an auto test, manual high-speed spin, and agitation. The unit ran as designed through all cycles.
Near Temple, TX 76504
Kayman
Job Details: 03/12/2021
WASHER WHIRLPOOL CAE2745FQ1 Arrived onsite for washer making weird noise and leaking into the floor. Upon inspection I found the units inlet valve would spray erratically and travel backwards down the back wall of the unit. I found that as soon as you engage a cycle an alarm goes off in the machine Im assuming the done alarm. I found in manual test mode the noise would come up when I engaged he latch. I had a latch with me so I replaced. The noise is still present. I am ordering a control(W11368855) inlet valve(W11205048) harness(W10694672) the unit would compete a cycle but the alarm goes off for the first half of the cycle. Office to R/S due to part availability. ; ordrng 1 W11368855 (Control) and 1 W11205048 (Valve) and 1 W10694672 (Harness)
Near Bartlett, TX 76511
Kayman
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived onsite to install previously diagnosed parts. I installed the center hinge and washers. The unit is closing as designed. The customer brought to my attention the ice maker was freezing water in the bin. I found the fill tube pushed back behind the fill tray. I pulled tube and secured it into its appropriate spot. Job complete.
Near Killeen, TX 76549
James
Job Details: 03/12/2021
REFRIGERATOR GE GSH25JSTASS performed streem. customer attempted to get water from unit and the dispenser is working properly at this time. customer stated they have not used it for a while becuase it wasn't working. possible water line frozen in door and it thawed when power was lost during ice storm. unit working properly
Near Belton, TX 76513
Kayman
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW4955HW1 Arrived onsite to install previously diagnosed parts. I found the gearcase I was sent with is not correct. Ordering correct gearcase and returning. Office to R/S ; O-emld tckt
Near Killeen, TX 76543
Al
Job Details: 03/12/2021
REFRIGERATOR GE GBS22KBSCC Arrived on site and inspected GE refrigerator making a loud rattling noise from the rear of the unit.Confirmed the complaint and found the condenser fan blade broke off due to age of the unit and was causing the irritating noises for the customer.Ordering the condenser fan blade.Office to schedule return services.Needs more work.; ordrng 1 WR60X10148 (Condenser fan blade)
Near Killeen, TX 76549
Al
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site and inspected dishwasher leaking.Found the leaks are coming from the sump. Also confirmed the dispenser is broken.Also ordering the door gasket.Office to schedule return services due to part availability.Needs more work ; ordrng 1 W11087376 (SUMP) and 1 W10861000 (DISPENSER, DETERGENT) and 1 W10300924V (DOOR GASKET)"
Near Copperas Cove, TX 76522
Al
Job Details: 03/12/2021
DISHWASHER FRIGIDAIRE FGIP2468UF0A Arrived on site to install previously ordered parts.Removed and replaced the the control and the latch assembly.Reassembled and found the newly installed latch assembly still wasnt making contact with the warped tub.
Near Copperas Cove, TX 76522
Al
Job Details: 03/12/2021
DRYER AMANA NED4655EW1 Arrived on site and inspected dryer not powering on.
Near Killeen, TX 76549
Wesley
Job Details: 03/12/2021
REFRIGERATOR GE GSE25HSHBHSS Arrived onsite and found auger motor fork stripped on the motor shaft. Replaced motor and fork. Unit is now operating as designed. Advised customer on repair. All checks good.
Near Killeen, TX 76549
Wesley
Job Details: 03/12/2021
MICROWAVE GE JVM3150RF1SS Arrived onsite and repaired microwave that was not heating by securing wiring connections accessible from the control. Tested unit and was heating as designed. Advised customer on repair. All checks good.
Near Austin, TX 78703
Luis
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Arrived on site for no cool. Removed evaporator cover found hissing noise from evaporator compartment,noise coming from cap tube,gave cap tube a wiggle/tug cap tube broke off from inside liner called
Near San Marcos, TX 78666
Andrew
Job Details: 03/11/2021
NISSAN NISSAN n/a
Near Austin, TX 78749
Richard
Job Details: 03/11/2021
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer not turning on. During testing found that the control was locked . Put the unit into diagnostics and it reset itself and all functions tested properly.
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/11/2021
WASHER WHIRLPOOL MVW7232HC0 "Arrived on site to install previous diagnosed part. Removed UI and installed new. Powered unit up and ran test cycle. Powered unit down and installed new control. Performed diagnostics mode and tested operation and end tone. All tested good, no water leaks detected."
Near Austin, TX 78734
Robert
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL KSSC48QVS01 Arrived on job to replace UI and ice door motor. After replacement test operation no water and motor not turning. Ordered housing for water flow; ordrng 1 WPW10121140 (housing)
Near Johnson City, TX 78636
Brandon
Job Details: 03/11/2021
WASHER WHIRLPOOL WFW9250WW00 "Arrived on site for customer complaint of LF error code, found sand built up on water valves, I removed sand, unit tested good."
Near Austin, TX 78749
Richard
Job Details: 03/11/2021
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer not turning on. During testing found that the control was locked. Unlocked control and ran a diagnostics and all functions tested properly. No issues found at this time.
Near Leander, TX 78641
David S
Job Details: 03/11/2021
VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site for vent hood not venting properly. I inspected the unit and work area. I found the fan and lights working as designed. I opened up the vent box in the cabinet and found the box only covering half the vent hole to the exterior. The customer took pictures. I explained to the customer that with only half the vent being used it is restricting how the vent hood actually works. I suggested the customer have the home builder come out and fix the issue.
Near Austin, TX 78751
Matthew
Job Details: 03/11/2021
RANGE WHIRLPOOL WFE515S0ES2 "Arrived onsite to replace cooktop. Replaced cooktop, tested unit and unit is functioning properly.
Near Round Rock, TX 78665
David S
Job Details: 03/11/2021
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to install previous diagnosed part. I gained access to the cavity thermostat and replaced with new. I plugged the unit in and tested it. I found it working as designed. Vent hood light and fan both work as well. Job complete.
Near Austin, TX 78704
Jacob
Job Details: 03/11/2021
DRYER WHIRLPOOL WGD5620HW0 Arrived onsite to replace parts ordered. Replaced feet and UI panel. Tested unit. Unit tested good. Let maintenance know that the unit for the gas and air duct need to be hooked back up. No issues at this time. Job complete
Near Cedar Park, TX 78613
Justin
Job Details: 03/11/2021
DISHWASHER KITCHENAID KDTE254EBL0 "Arrived on site for a dishwasher not heating. Upon arrival I cycled power at the breaker and then put unit into diagnostics mode. I found stored error code F7E1 for no heat. I ran a test cycle and the unit filled, washed, diverter worked, the soap dispenser opened, but the heater did not turn on. Upon further inspection I found the heating element burned. I also found significant mold build up in the unit.I found heating element open and bad. I replaced the heater and tested the unit. I drew amperage during a test cycle and it is now working as designed. Call complete."
Near Austin, TX 78759
Justin
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRT108FZDM07 Arrived on site to install FC door. Installed new door. Unit now working as designed. Call complete.
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/11/2021
DISHWASHER KITCHENAID KUDE70FXSS0 "Arrived on site for dishwasher top rack failing off of track. Inspected unit and work area. Found left side adjuster broken. Customer requested to replace both sides. Removed failed adjuster and installed new. Tested dish rack operation. All tested good, no water leaks detected during service.
Near Austin, TX 78741
Jacob
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived onsite for unit not cooling/freezing. Checked voltage to the compressor, saw 120v was good. Tested the start device. Start device was good but the compressor would not kick on. Tested compressor for ohms reading, got no ohms from the compressor. Submitted sealed system check list. Ordered parts. Office to reschedule.; ordrng 1 W10507884 (compressor) and 1 W11179385 (drier-tube) and 1 WP2188822 (evaporator)"
Near Austin, TX 78704
Leonardo
Job Details: 03/11/2021
OVEN KITCHENAID KOST100ESS03 Arrived on site to test unit for display not working error. Found no display ordering new console. Office to reschedule. ; ordrng 1 W11087446 (Console) and 1 W11204568 (Fuse thermal)
Near Round Rock, TX 78681
David S
Job Details: 03/11/2021
WASHER WHIRLPOOL WTW7300DW0 Arrived on site to install previous diagnosed part. I removed the gearcase and found the basket splines stripped and not connecting to the new gear case. I reassembled the unit and spoke to the customer.
Near Leander, TX 78641
Tommy
Job Details: 03/11/2021
DISHWASHER KITCHENAID KDTE104DSS0 Arrived onsite for unit not draining. Upon arrival found unit had a few week old water in it. Removed water using shop vac. Removed unit drain and found it had burned out and had shards of glass in it. Replaced unit drain and tested. Unit is now operating as designed. Job Completed. No signs of leaks.
Near Cedar Park, TX 78613
Justin
Job Details: 03/11/2021
OVEN KITCHENAID KFDC558JIB00 I arrived on site for an oven with a wobble on the door when closing. I found the door hinge slightly bent therefore I replaced it. The door still wobbled. I called techline and spoke with Andrew and received SR #7730216086. I did a video chat with Andrew after getting consent from customer. Upon further inspection we found latch was bent and causing door to wobble when closed. . ; ordrng 1 W11390105 (Door latch) and 1 TwoMan (Two Man)
Near Georgetown, TX 78633
Cliff
Job Details: 03/11/2021
DISHWASHER KITCHENAID KDTE104ESS3 Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump failed and replaced it. All is working properly at this time and no leaks were found at time of service.
Near Salado, TX 76571
Wesley
Job Details: 03/11/2021
WASHER KENMORE 110.270926 Arrived onsite to inspect new home washer. Unit is operating as designed. Was able to provide cueromer instruct on use and care.
Near Georgetown, TX 78633
Cliff
Job Details: 03/11/2021
DISHWASHER KITCHENAID WDT920SADM2 Arrived on site to replace ui for dishwasher. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78132
Andrew
Job Details: 03/11/2021
VENTHOOD UNKNOWN WVU37UC6FS1 Arrived on site to test unit for loud noise. Found blower wheel is cracked. . Office to reschedule.; saved tckt
Near Leander, TX 78641
Lou
Job Details: 03/11/2021
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to inspect washer not draining. Upon further inspection, I placed the unit in diagnostics showing error code F0E5-off balance load. I cleared the code and continued with testing. Unit is operating as designed. I tilted the unit back and inspected the components underneath and all look good. Placed unit back in diagnostics and calibrated the unit. Retested the spin and agitate in manual test mode and found in the high spin mode, the gearcase makes a loud screeching noise. I removed and replaced the gearcase and clutch and calibrated the unit. Retested and the unit is operating as designed. Made recommendations for use & care, as well as, detergent use. No water leaks observed during service, job completed."
Near Lakeway, TX 78738
Brandon
Job Details: 03/11/2021
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site to replace failed gearcase, cam, and basket, after replacing, I ran calibration and tested, unit tested good."
Near Killeen, TX 76549
Paul
Job Details: 03/11/2021
WASHER MAYTAG MVWB835DW2 Arrived onsite for a leaking washer. I found the valve housing cracked causing the leak. I replaced the fill valve housing and tested the unit. All is working as designed. There were no other water leaks present at the time of service. Call complete.
Near Killeen, TX 76549
Al
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to install previously ordered parts.Removed and replaced the sump and reassembled and unit tested as designed to customers satisfaction.All water lines were dry at the time of service.Job complete
Near Kyle, TX 78640
Jacob
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ02 Arrived onsite for unit making noise. Heard noise immediately from the unit.Need to return with part. Rescheduled with customer.;
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/11/2021
REFRIGERATOR MAYTAG KRFC604FSS00 "Arrived on site to install previous diagnosed part. Removed failed inlet valve and installed new. Powered unit on and dispensed 2 cups of water 5 times, no noises occurred. All tested good, no water leaks detected."
Near Harker Heights, TX 76548
Wesley
Job Details: 03/11/2021
RANGE WHIRLPOOL WFE525S0JS0 Arrived onsite and replaced control. All checks good. Advised customer on repair. Unit is now operating as designed.
Near Seguin, TX 78155
Noah D
Job Details: 03/11/2021
DRYER MAYTAG MEDC200XW1 "Arrived on site to inspect dryer for not heating, upon inspection found the exhaust thermistor out of range, replaced thermistor and had no change, voltage to element was present but must have been stopped by bad element. will need cutoff and element. Office to reschedule ; ordrng 1 3403585 (HEATER) and 1 3977767 (CUTOFF)"
Near Austin, TX 78745
Luis
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site for cooling complaint. Diagnosed a defective control,replaced control,powered unit on tested fan good,compressor powered on."
Near Leander, TX 78641
Lou
Job Details: 03/11/2021
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to inspect range oven gasket issues. Upon further inspection, I found the oven door gasket torn at the middle of the door. I removed and replaced the gasket and tested the unit. I found the front two cooktop burners flames were too high on the low setting. Adjusted the flames and retested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near New Braunfels, TX 78132
Andrew
Job Details: 03/11/2021
DISHWASHER KITCHENAID KDTE104DSS1 "Arrived on site to install missing access panel and retainers. Tested unit, unit works good. No leaks detected. Job complete."
Near New Braunfels, TX 78130
Noah D
Job Details: 03/11/2021
MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site to inspect microwave for not running correctly, upon inspection found no issues with fan or magnetron, checked all switches, no problems found. Heat worked correctly. Complete"
Near Georgetown, TX 78626
Kayman
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived onsite for refrigerator with reservoir issue and will not dispense water. I found the reservoir frozen. I replaced the reservoir and found the damper open and not closing. I found the thermistor out of range. I am ordering the Control(WPW10503278) harness with thermistor (W11478401) Thermistor just in case (12002355) and damper(WPW10594330) for the repair. Office to R/S due to part availability. ; ordrng 1 WPW10503278 (Control) and 1 W11478401 (Harness) and 1 12002355 (Thermistor) and 1 WPW10594330 (Damper)
Near Georgetown, TX 78633
Kayman
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for dishwasher that wont dissolve pods and not cleaning on top rack. Upon inspection I found F7E1 stored in diagnostics. I tested the heater and it tested good. I found correct voltage coming to the control board. I found that in diagnostics the unit would intermittently not wash. With voltage at the control I explained that most likely it is the motor going bad. I gave the customer an estimate on the repair for replacing the sump. The customer would like to do some shopping for a new unit. No leaks detected during service.
Near San Marcos, TX 78666
Richard
Job Details: 03/11/2021
DISHWASHER AMANA ADB1400AGB3 Arrived onsite for the dishwasher leaking water. During testing found that the the seal on the water inlet housing was not sealing properly. Removed water inlet housing and adjusted the seal and retighten inlet nut and leak is gone. Complete
Near Fischer, TX 78623
Andrew
Job Details: 03/11/2021
DRYER MAYTAG MEDB765FW0 "Arrived on site to test unit for not starting. Found connection to thermal fuse had come loose somehow. Secured connection, tested unit, unit works good. Unit is now operating as designed.
Near Bastrop, TX 78602
Andy
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL WDF331PAHS1 Arrived on site for dishwasher not draining and leaking. Tested and inspected unit and found issue is that knock out at garbage disposal was not knocked out. Knocked out and tested unit. All operations are normal. No water leaks present at time of service. Instructed customer to keep close eye on unit to be safe and on use and care and practice for best performance.
Near New Braunfels, TX 78132
Andrew
Job Details: 03/11/2021
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to replace console from previous diagnosis. Replaced console, tested unit, unit works good. Converted unit to Celsius per customers request. Advised customer to connect unit to WiFi to ensure optimal performance. Job complete."
Near Killeen, TX 76549
Al
Job Details: 03/11/2021
MICROWAVE IKEA IMBS104GSS02 Arrived back on site to inspect what part customer advised was missing.Found the knob control ring was missing and causing the doubt.I installed it and customer approved and was satisfied.Job complete
Near Austin, TX 78744
Leonardo
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time job complete
Near Austin, TX 78745
Luis
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Arrived on site for water leaking. Diagnosed frozen drain found duct bill clogged,per service pointer installed updated drain tube kit,defrosted pan and drain tube."
Near Austin, TX 78734
David Z
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Arrived on site to diagnose damaged refrigerator part from delivery. Checked unit and found the water tray in the rear was shattered on the side facing out. Ordering new water tray. Office to schedule when part arrives. ; ordrng 1 W11262991 (Water tray)
Near Johnson City, TX 78636
Brandon
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL GU1500XTKS0 "Arrived on site to replace failed vent, gasket, and heating element, after replacing, unit tested good."
Near Austin, TX 78704
Leonardo
Job Details: 03/11/2021
RANGE WHIRLPOOL WEG515S0FS0 Arrived on site to test unit for display not working correctly. Replaced display found new one was damaged will order new one office to reschedule. ; ordrng 1 W10894102 (Control board)
Near Jarrell, TX 76537
Wesley
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite and installed sump and motor. Unit is now operating as designed. Advised customer on repair. All checks good.
Near Austin, TX 78746
Kevin
Job Details: 03/11/2021
DISHWASHER MAYTAG MDB7759SAS0
Near Lago Vista, TX 78645
Lou
Job Details: 03/11/2021
WASHER MAYTAG MVWX655DW2 "Arrived on site to install previously diagnosed and ordered parts. Due to the inlet valves and gearcase failures, I removed and replaced both valves, the gearcase and cam and calibrated. Placed unit in diagnostics and tested and unit is operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78664
David S
Job Details: 03/11/2021
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site for console being stuck. I inspected the unit and work area. I tested the microwave and the oven, I found both working. I found the console keys not responding all the time. I replaced the console and retested the unit. I found it working as designed. Job complete."
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/11/2021
RANGE JENN-AIR n/a "Arrived on site for customer complaint of oven not working, found failed ignitor, ordering ignitor ; ordrng 1 5303935066 (Ignitor)"
Near Leander, TX 78641
Lou
Job Details: 03/11/2021
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site to inspect wall oven console display issues. Upon further inspection, I found a line running up/down on the display and customer advised that the sound indicator doesnt work all the time. I placed unit in diagnostics and checked error codes and found none. I cycled power to the unit and removed and replaced the console and cycled power on. Tested the unit and it is operating as designed. Job completed."
Near Buda, TX 78610
Richard
Job Details: 03/11/2021
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for the oven power cord with wires exposed. During inspection found that the power cord was wrapped up with electrical tape.
Near Austin, TX 78738
Luis
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL KBSN602ESS00 "Arrived on site for lights issues. Found freezer leds dim diagnosed a defective led module,replaced freezer upper right led,powered unit on all leds working as designed.
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 03/11/2021
OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site for Nothing Is Working - No Power - Wall Oven. Found no power to double oven. Tested thermal fuse and fuse was faulty. Customer agreed to repair. Removed thermal fuse and installed new thermal fuse. Top oven heating as designed. Lower oven not heating at all. Removed panels from back of oven and tested thermostat and it was faulty. Removed thermostat and installed new thermostat. Bottom oven heating as designed. Customer requested we ensure the ovens are calibrated correctly. Used thermocouple to run temps. Both upper oven and lower oven are heating as designed and within range of set preheated temperature. Found crinkling in bottom pan section of both ovens. Advised customer to avoid using aluminum foil to cover the bottom pan to prevent further crinkling in the finish. Also advised customer to allow the ovens to preheat for an additional 10 minutes when baking to get best baking performance out of their ovens. Job completed.
Near Hutto, TX 78634
Andy
Job Details: 03/11/2021
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for range oven not heating and one burner not lighting. Tested and inspected unit and found cracked knob for burner and found customer placing foil on bottom of oven not allowing air flow not allowing oven to ignite. Removed cracked knob and replaced with new. And instructed customer on not placing anything on oven bottom. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78757
David Z
Job Details: 03/11/2021
DISHWASHER KITCHENAID KUDS50FVSS3 Arrived on site to install previously diagnosed parts to resolve dishwasher not running upper spray arm. Talked to SR and advised who is ordering new sump. Office to reschedule. ; O-emld tckt
Near Cedar Park, TX 78613
Justin
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRT519SZDM06 Arrived on site for a refrigerator making a loud noise. Customer stated that it was like piston chug a chug a noise and it was very frequent. I found the freezer overly packed probably causing lack of airflow and causing compressor to turn on more than normal. I checked temps in FC at 8°F after being opened by customer for a while and the RC at 33°F. I could not replicate the noise. I found both fans working fine and the unit not frosting up at all. I did not find any metal on metal vibration by compressor. I called techline and spoke with Leon and received SR# 7730219726. Leon advised this is normal operation noise and my assessment was correct. Unit is working as designed. Call complete.
Near Georgetown, TX 78628
Lou
Job Details: 03/11/2021
REFRIGERATOR KITCHENAID KFIS29BBMS02 "Arrived on site to inspect refrigerator temps. Upon further inspection, I found the unit with no power as customer had the power turned off. Customer advised that the unit stopped cooling recently which is why they had it turned off. Turned power on and tested the compressor and it is getting 125V. Tested the inverter and found 3.4VDC. Unplugged the unit and tested the compressor windings and found 6.6, 6.7, & 6.6ohms which is out of range. I am ordering the compressor kit, uv drier, access valve, CNOTE-2HR REPAIR and Left unit unplugged for safety. No water leaks observed during service.; ordrng 2 WPW10143759 (UV DRIER)s and 1 W10913906 (ACCESS VALVE) and 1 W10276644 (Compressor kit) and 1 CNOTE (2 HR REPAIR)"
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/11/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to replace screws for dishwasher. Replaced screws and tested unit. All is working properly at this time and no leaks were found at time of service.
Near Austin, TX 78746
Kevin
Job Details: 03/11/2021
OVEN JENN-AIR JJW2827DS01 "Arrived on site and found several old saved error codes, preheated both ovens to 400 degrees and they are operating normally at this time.