"Arrived on site to test unit for burning smell. Inspected harness, elements, switches, and control with no signs of burning or arcing. Engaged cooktop elements and oven and was unable to replicate issue. Contacted whirlpool safety and no further action needed. No parts replaced at this time. Job complete. Safety SR#7741458703"

"Arrived on site for unit not starting. Upon arrival, unable to check error codes or get into diagnostics. Proceeded to replace W11700916 latch and W11591637 harness. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

"Arrived on site for not heating correctly. Upon arrival, test polarity and is good. Ran a vent test and is good. Ran a timed dry and unit is operating as designed. Cannot duplicate an issue of not heating correctly. Job complete."

Arrived on site to test unit for tripping breaker and light issues. Found no issues with lights and door switches tested good. Entered diagnostics and found when defrost heater engaged in service test 6. Unit would trip breaker. Recommend defrost element replacement. Scheduled for 5/13. Spoke with whirlpool safety and documented concern. Saftey gave autho for repair. Autho#W1E1L51WPL1 Safety SR#7741440673; ordrng 1 W11547652 (Defrost heater)

"Arrived on site for light not turning on. Upon arrival, customer bought compatible T8 15W bulbs however, new bulb does not work. Cannot check voltage terminals due to black rounded insert covers hiding terminal when twisting light bulb to release from housing. Customer presented manual stating a type 52 starter is needed when replacing bulb. Informed management due to after hours and informed customer office will reach out to customer for resolution. ; O-emld tckt"

"WFES3030RS0 Arrived on site for a range tripping breaker. I replaced control board, bake, and broil element. I removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct product works as it's designed. I recommend client to contact home builder if it happens again to change breaker. Calling whirlpool safety Sr # 7741440419"

WFE525S0JS4 Arrived on site from previous visit to install part. On arrival I installed only control board nothing else was needed this call was not a range tripping breaker control board had a short. I preheated to 500 temperature reached without tripping breaker product works as it's designed.

"KMBP100ESS20 Arrived on site from previous visit to install parts. I installed control, inverter, and power supply product still doesn't work. I called Whirlpool tech support but they didn't help. Sr# 7741500933. I called my manger he was very helpful and help me test read8ng we came back as a bad ui control and communicating harness ordered parts . Rescheduled client for 5/13/25 client will need pm time frame. ; ordrng 1 W11600632 (Ui control) and 1 W11578580 (Jumper harness) and 1 W11356986 (Cum.harness)"

Arrived on site to diagnose a dishwasher not drying properly. Performed diagnostic tests and found no error codes. Ran a complete test cycleconfirmed that the heating element is functioning correctly and no error codes were displayed at the end of the cycle. Spoke with the customer and confirmed she was not using rinse aid. Advised customer to begin using rinse aid to improve drying performance. Job complete.

"Arrived on site to replace tub. Tub was successfully replaced and unit was tested. Unit is filling with water; however, the wash motor is only humming and not operating properly. Will need to order a new sump and motor assembly. Rescheduled return visit for Tuesday, 5/13.; ordrng 1 W11416362 (Sump and motor)"

"Arrived on site to test unit for not heating. Upon arrival took incoming voltage, found L1-N receiving 120V, L2-N receiving 4V and L1-L2 receiving 84V. Issue is electrical. Twisted the plug in the outlet, unit began to receive proper voltage. Started a cycle, unit is now heating. Advised to management the issue is with the incoming voltage, most likely would need a new outlet to fix issue. Once incoming voltage issue is resolved the unit will work as designed, no one on site for signature, job complete."

"Arrived on site to test unit for no heat. Upon arrival customer stated they just moved in and the unit has not heated at all. Started a cycle, unit begins to tumble and igniter begins the glow. When the valve opens for the gas, no gas flows in. Inspected and found there is no supply gas hooked up to the unit. Advised customer that this unit needs to be connected to gas in order for it to heat. Once unit is hooked up properly, all functions should return. Unit is running as designed, no parts installed, job complete."

"Arrived on site to test unit for dent. Inspected and identified damage on filter and documented. Filter I received was for the 30 model, this one is the 36 so the filter is too small. No one on site for signature. Ordering correct filter, no parts installed, office to reschedule.; ordrng 1 W11100653 (Filter)"

"Arrived on site to test unit for customer complaint of power loss, with the small oven remaining operational. Customer reported that he had the far-left burners and both ovens on when the large oven lost power. The small oven continued to function, with oven lights still coming on. He attempted to turn on the griddle, but it had no power. He also tried using the burners, but the igniters did not work. Customer checked the breaker, which was not tripped and appeared to be in the correct position. I Tested voltage and confirmed proper voltage and polarity at the unit. All components are currently functioning as expected. Contacted Techline for further guidance but was unable to duplicate the issue during testing. SR# 7741499601 Job complete."

Arrived on site to replace previously ordered console and display board. Replaced both parts and tested the unit. Unit is operating properly at this time. Job complete.

"Arrived on site for water not draining. Diagnosed a defective drain pump,installed a new drain pump ran water through pump,water drained then pump cycled itself off and on then shut off,also found leak at drain hose and tube will need to order another pump,hose and tube. W11539855; ordrng 1 W11766555 (Drain hose) and 1 W11539855 (Drain pump) and 1 8212547RP (Tube)"

"Arrived on site to test the unit for customer complaint that it was not maintaining temperature. Upon inspection, found that the customer was using an oven thermometer to verify the temperature. Informed the customer that the manufacturer does not recommend using an oven thermometer for accuracy, as noted in the owners manual, because such thermometers can be slow to respond and provide inaccurate readings. Preheated the oven to 350?F and tested the average internal temperature. The unit tested at 358?F average temperature, which is within the acceptable range. Showed the customer how to calibrate the oven for future adjustments if necessary. Job complete."

"Arrived on site to inspect dryer, producing a burning snell. Upon further inspection, I gained access to the inside of the dryer and checked for any built up lint. I found a large amount of paper debris. The customer has been drying clothes with paper most likely in pockets. I tested the dryer and the dryer is operating as designed. No parts installed. No one on site to sign"

"Arrived on site to inspect range tripping the breaker. Upon further inspection. I checked the wiring and checked voltage to the unit. I checked for any damaged wires or shorts. All checks are good. I then started the burnoff procedure by replacing both elements and the control. I removed the ground connection and set the bake at 500 degrees for 30 minutes. After 30 minutes, I reconnected the ground and set the oven for 500 degrees and set bake time for 2 hrs. The range is now operationg as designed. I called saftey to document my findings. SR 7741465417"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve, and UV dye drier. I evacuated the system and cleared it with nitrogen. I found oil in the system and using my nitrogen, I blew the system out for approximately 2-3 minutes to clear it of any oil. I removed and replaced the mentioned parts and vacuumed the system down to-30/0psi. Installed 50g of R600 refrigerant and allowed the system to equalize. Plugged the unit in and checked for any leaks in the system and found none. Unit is beginning to cool and has a good frost pattern on the evaporator. No water leaks observed during service, job completed. W11582579, WPW10143759, W11506635"

"Arrived on site to follow up on washer not draining. Tested unit and found very little water moving again, indicating debris in trap. Drained unit through trap and found another color sheet blocking water flow. Cleared debris and verified proper function. Customer has since started using garment bags, and this one was likely stuck under the basket and not removable last visit. Customer aware that if we have to clear the trap again we will have to charge. No water leaks found, unit working properly. Call completed."

Arrived on site to diagnose dishwasher with rusting door panel. Examined unit and found coating for the door panel was actually peeling off/crusted. I replaced the door panel and verified proper fitment. On closer inspection found a 3 inch scrape on the plastic panel on the front. Reordering door panel. Office to schedule when parts arrives. ; ordrng 1 W11613483 (Door Panel)

"Arrived to diagnose washer that is filling with hot water only some loads. Tested unit on 6 different cycle settings. With unit set to cold, only cold is filling. Customer said it doesnt happen every time, and previous tech verified and replaced temp switch. I tried several different combos and could not duplicate. Advised customer that if they can get more details to cycle selections or occurrences, we can rediagnose. At this time could not verify any errors or failures. Call completed."

"Arrived on site to diagnose range tripping breaker when oven was in use. We have already replaced both elements and control, but a strong burnoff has not been performed. Set unit to a 500 degree burnoff to remove any possible moisture. Called into tech line SR7741502788. Customer advised to have builder swap out breaker for a different brand / model if issue keeps happening since all possible repairs performed. Safety currently closed, but issue was already reported prior. No further repairs can be made, issue is nuisance tripping. Call completed."

"Arrived on site to diagnose range that had tripped breaker. Oven was just used and range tripped during first cook. Oven has never had a burnoff done and assembly lubricant still on elements. Set unit for 2.5 hour element burnoff after verifying proper voltages and polarity. Unit has a square D breaker that has consistently been known to have compatibility and nuisance issues with range. Advised to swap out breaker for siemens or other brand if trips continue. Call completed. Unit should function properly once burnoff completed. Customer signed, signature seems to not have saved."

Arrived on-site to diagnose problem with icemaker. Customer said pieces of metal were mixed in the ice and caused her to lose a tooth. Took pictures of the metal that caused the injury. It's from the gears on the bottom of the ice container. Icemaker still works. Gears are completely broken on ice container. Called safetySr #7741455562.

Arrived on-site for condensation in refrigerator. I verified the issue. Found the doors weren't level. I leveled the doors and fixed the gap. I turned the heater on full time. Allgaskets are in good shape. Checked temps. 36 and 0. No parts used.

Arrived on-site for washer not draing softener. Unit doesn't do it every time. Verified water pressure and 120v at valves. I replaced both valves (w11688994) and w11688995) valves are working as they should. No leaks while on-site

"Arrived on site for no ice. Ran diagnostic optics passed,ran error test reading E0 no errors,ice in icemaker. Replaced deli ui harness,main control and ui powered unit on ran diagnostic harvest passed ran fill passed. W11330971,w11170612,wpw10675033"

Arrived on-site for microwave not working. Verified the issue. The diode and capacitor is good. The fuse was OL. Installed fuse w11707984) tested unit and everything is working as designed. No one available for signing

"Arrived on site to test unit for noise, turned unit on and noticed a loud squealing noise coming from rollers, replaced all parts from repair kit and tested unit is now running as designed job complete installed 4392067"

"Arrived on site to test unit for thin ice cubes. Found unit was set to thinnest setting. Set cube thickness to thickest setting. Advised customer to monitor. If issue persists recommend control, pump harness and circulation pump. No parts replaced at this time."

Arrived on site to diagnose a loud grinding sound during the wash cycle. Placed the unit in test mode and found the drain motor operating normally. Manually turned the wash motor and confirmed a loud grinding noise was present. Replaced the sump and motor assembly. Tested the unit after repair; it is now operating properly with no unusual noises. No leaks detected. Unit is working as designed. Job complete.

"Arrived on site for SP W11766193 - Special Project S153EB. Upon arrival, inspected unit and is unplugged. Restored power to unit and drain pump immediately energizes. Ran diagnostics and get error codes F1-E1 control fault and F3-E1 pressure system fault. Need to replace control. Replaced control W11607637. Test unit by running a normal cycle. Unit is operating as designed. No leaks present. Job complete"

Unit 1165. Arrived onsite for unit making noise. Found vibrating sound on internal vent transition to external vent. Shifted vent and used padding to stop noise. Unit is now functioning properly. Builder allowed access but was not avaliable for signature. Job complete

Arrived onsite for unit constantly running. Inspected and found compartment temperatures are good. Fans are functioning and unit is making ice. All signs are showing that unit is operating as designed. Damper control is operating. There are no indicators that unit is malfunction. Explained operation to tenant. Job complete

Arrived onsite to inspect dryer making noise upon further inspection used repair kit 4392067 & pads W11113654 tested unit cycles unit is working as designed there is still some vibration the unit is not level due to the floors

Arrived on site to repair previously diagnosed issue unit needs a control. Replaced control allowed unit to bake to 400 degrees also ran broil cycle tob400 degrees. Unit is functioning properly and as designed to job completed. No one on site for signature

Arrived on site for washer not draining. Doesn't not start. Found f9e1. Would not show different codes. Inspected and found wire harness to the drain pump was broken. Replaced lower harness. Added harness clip. Drained water. Recalibrated machine. Test cycled passes. Working as designed. Call complete. ; used 1 W11284522 (Harness clip) from stock

Arrived onsite for unit not heating. Tested and disassembled found bad radiant sensor. Bypassed sensor and tested and unit heated. Will need to return with sensor. Set to return May the 9th. ; ordrng 1 WP338906 (Radiant sensor)

"Arrived on site for fridge not cooling . Found no frost on evap. Compressor not running . Getting correct voltage to inverter . Replaced inverter , compressor had a small studder start and stopped running . Ordering compressor, evap, service port ,uv drier , nitrogen , r600 kit , weigh 3 hrs . Call to set return . Maintenance not on hand to sign ticket . ; ordrng 1 W11557671 (Compressor) and 1 W11546605 (Evap) and 1 Serviceport and 1 Uvdrier and 1 R600kit and 1 Nitrogen and 1 Weigh3hrs"

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the basket and inspected the suspension rods and found them good and calibrated the unit. Tested in diagnostics and unit is operating as designed. I found where the drain pan under the unit had broken free from the drain pipe on the left side of the unit and took a photo. Unit is operating as designed and no water leaks observed during service, job completed. W11172199"

Arrived on site for unit making noise. Inspected unit and found noise coming from vibration between exhaust housing and bottom panel installed sound pads and tested. Unit is no longer making noises. Unit is functioning properly and as designed to job completed. No one on site for signature

Arrived on site for dryer smoking. Removed vent and verified good draft. Removed top panel and insoected for any failures. All components functioning as normal. Verified heater turned on and off several times. Motor working as not heating. Advised customer shoes are heat sensitive and must be dryer on air only setting. Call complete. No parts

Arrived on. Site replaced dioed W112564 to covered in oil. Ran couple heat tests and otr is heating to wp specs. Job complete

Arrived on site for not able to remove filter to change . Removed filter with no unusual resistance. No issues found with housing or filter . Replaced new filter .ran few glasses of water . All is checking normal. No water leaks detected at time of service. No parts installed . Job complete.

Arrived on site for unit not completing cycle. Customer says issue happens intermittently and not all the time though . Ran diagnostics checked for error codes no errors at this time. Ran test cycle test cycle ran just fine and unit completed cycle. Have ran into this issue before unit did not give error code until last visit gave my latch error. Unit will need a new latch ordering part office to reschedule ; ordrng 1 WDF332PAMS0 (Door latch)

Arrived onsite to inspect oven not power upon further inspection found breaker turned off turned breaker back on ran unit to 500 burnoff didn't trip breaker called gc recommended replaced control W114489628 ran burnoff again unit is working as designed

Arrived onsite for prediagnosed parts upon arrival replaced oven door outer W11600222 nameplate W10839793 microwave door W11600216 rh hinge W11665204 lh hinge W11665203 unit is working as designed still has some misaligned customer not available for signature

Arrived onsite for prediagnosed parts upon arrival replaced ui display W10849460 tested rc temp 36 fc temps 7 unit is working as designed no leaks observed during service

"Arrived onsite for unit tripping breaker. Prior technician had already followed the service pointer to replace the control, bake, and broil. I disconnected the ground and ran to 500 degrees with no issue. I then re attached the ground and unit ran to 500 degrees with no issue. I documented photos of install, terminal block, and breaker panel. If issue persists customer will need to replace breaker and have a proof of replacement. If the breaker doesn't solve the issue they will need to contact whirlpool customer care for further assistance. Spoke with safety and got the unit documented. Call complete. No parts installed. Customer not onsite for signature or burnoff.SR 7741427981."

"Arrived on-site for washer not dispensing fabric softener. I verified the issue. During components test, it didn't despense every time. Wasn't getting 120v sometimes. Also it was weak when it did work. I installed the control (w11624943) and valve(w11614513) tested unit and everything is working as designed."

"Arrived on site for unit leaking. Upon arrival, check error codes and found F9E2 drainage motor fault and F8E4 overfill switch. Cleared codes. Inspected drip pan and found sitting water. Upon closer inspection, found rinse aid container half full. Asked customer about detergent use and customer is also using pods that already has rinse aid in it. Advised customer on detergent and rinse aid use. Customer agreed. Continued to check for leaks during diagnostics and consumer cycle and found no leaks. All water lines and drain hoses clear from kinks. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

MVW6230RHW0 Arrived on site for a washer with despenseing issues. On arrival verified issue a defective drawer I replaced and tested product works as it's designed no water leaks visible from main water supply.

Arrived onsite for refrigerator leaking. I found that the valve will keep filling even with the water supply shut off. I tested the control and found incorrect readings going to the valve. 14dc was found and this indicates the valve took the control out. Will need to replace the control and smart valve. Ordering WPW10270395 smart valve and WPW10267646 Cntrl. RS for 05-19-25 as customer has business meetings these next two weeks. No parts installed.; ordrng 1 WPW10270395 (Smart valve) and 1 WPW10267646 (Cntrl)

"Msb2154drw Arrived on site for a refrigerator not cooling. On arrival verified issue no cool in either compartment I removed evaporator cover no frost pattern. I checked ohms on compressor OL I replaced capacitor and start device with my spare and compressor still didn't activate. A sealed system repair is needed 134A ordering parts Uv drier , access valve, compressor, evaporator, capacitor.,overload, relay. Office to reschedule for client two hours for a sealed system repair. Returning parts just in case needed. ; ordrng 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 W10309995 (Compressor) and 1 WP61006295 (Overload) and 1 W10920279 (Relay) and 1 61002137 (Capacitor) and 1 12001639 (Evaporator)"

JDPSS246LL1 Arrived on site for a dishwasher with error code F7E2 on arrival verified issue bad pump motor replaced part and tested product is working as its designed no water leaks visible from main water supply.

Arrived on-site for dryer not drying clothes. Found that it is heating but getting bad airflow. Advised customer to get vents cleaned before using it again. No parts used

"Arrived on site for unit making noise. Upon arrival, disassembled unit and found cracked blower wheel. Proceeded to replace WP697772 wheel and W11549461 motor drive. Tested unit and now unit is functioning as designed."

"Arrived on-site for range tripping the breaker. I verified the issue. Disconnected the ground, installed broil element (w10856603), bake element (w11182108) and control (w11707155) heated unit to 500. Reconnected ground and tested unit.amp draw was under 20. Everything is working as designed. Sr 7741456433 called safety"

"Arrived on site for unit shaking violently when spinning. Upon arrival, found unit unbalanced and out of designated spot. Proceeded to inspect legs and found front right and rear left not locking in place. Suspension is good. Checked errors and found no stored codes. Ran diagnostics and found outer tub and basket wobbling. Ordering WPW10687506 legs (4), W10902814 wash plate and W10752187 screw. No water leaks detected at this time. Office to reschedule. ; ordrng 4 WPW10687506 (Legs)s and 1 W10902814 (Wash plate) and 1 W10752187 (Screw)"

Arrived on site and replaced control((W11603810). Unit completed diagnostics with no issues. Unit is now working as designed. No leaks detected. Job complete.

Arrived on-site for unit not operating. I verified the issue. Found the unit locked up. The ui is locked up and won't let me access diagnostics. Won't even power off. I'm ordering W11748897 control and W11747036 acu for return visit. Office will need to reschedule. No parts used. ; ordrng 1 W11748897 (Control) and 1 W11747036 (Acu)

"arrived on site for washer making loud noise during spin, as well as not fully responding on ui panel to input. On arrival found f2e2, f7e6, in diagnostic. I then found ui panel and controls had miscommunication failures as well as gearcase was grinding internally. Found no damage on slider or rotor. Found cold side valve failing the longer it was used. Ordering W11419171 control, w11449841 gearcase, w11165546 valve, w11478526 ui. Will need autho before rescheduling for repairs ; ordrng 1 w11165546 (Valve) and 1 w11478526 (Ui) and 1 Needsautho (Needs autho!)"

Arrived on site for washer making a squaling noise when in final high-speed spin. On arrival customer provided videos of noise. I found no oil leaks around gearcase but found belt stretched out. Replaced belt w11239857. Found dryer working as designed with no leaks or noise. Call complete

"Arrived on site for no power. Upon arrival, inspected unit. Found breaker tripped. Restored power and unit powered on. Ran a burn off cycle at 500 degrees. Allowed unit to cool completely and ran a 350 bake cycle. Unit preheated and began operating correctly. Unit is operating as designed. Job complete"

Arrived on site for unit not completing cycle. Put unit into diagnostics and checked for error codes f4 e3 wash motor f7 e1 no heat. Ran test cycle unit filled with water but wash cycle never turned on 7nit will need a new sump and motor. Replaced part texted unit is now functioning properly and as designed. Replaced heat element had alot of build up on it. No leaks present at this time job completed F4 e3 f7 e1 a u

Arrived on site for range not turning oven off unless unplugged. On arrival confirmed issu3 and found control ui had failed replaced W11757145 control and found range working as designed. Call complete

"Arrived on site to install previously ordered parts. Replaced tub, basket, suspension, gearcase,,wash plate, stator, rotor, clutch , used 1 filter screw, tub filter, slider and spanner nut. Test unit and is operating as designed. No leaks present. Job complete"

"Arrived on site for loud noise. Compressor powered on loud vibration noise front of unit,removed kickplate adjusted compressor bracket noise no longer present."

"arrived on site to test unit for excessive gas smell when oven is used, tested unit found only left side of the burner firing, found the the burner air gas mixture value needed to be adjusted, adjusted and tested to 350, gas smell is no longer present no leaks detected job complete no parts installed"

Arrived on site for no cool. Removed evaporator cover partial frost uploaded picture ordering compressor and evaporator ; ordrng 1 W11562258 (Evaporator) and 1 W11504419 (Coupling) and 1 W11504449 (Coupling) and 1 W11504445 (Coupling) and 1 W11504449 (Coupling) and 1 W11580057 (Compressor) and 1 W11504415 (Coupling) and 1 W11504431 (Coupling) and 1 W11506619 (Coupling) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 R600 (R600) and 1 Aluminumtubing (Aluminum tubing)

"Arrived on site for ice droplets in freezer. Found corner of gasket not sealing to cabinet, remolded gasket checked seal good. No one available for signature"

"Arrived on site to test unit for not cooling properly, tested unit found return vents complete foamed in, and diffuser does not shift at all, replaced diffuser removed foam, but auger motor is completely ceased will need to return and replaced motor, ordering part rescheduled for 5/9; ordrng 1 W11671282 (Auger motor) and 1 WPW10169511 (Coupling)"

"Arrived on site for a washing machine that is making squealing noises when the unit goes to spin. Inspected unit and work area. I found that the serial information on the unit was incorrect.With what was sent over. I checked with claims to make sure that we could still proceed and was given authorization. The customer advised that they had a service. Done last year that seemed to fix the issue when the drive pulley was replaced. She advised that the wheeling noise does not happen throughout the cycle, but when the unit starts to spin or slows down from a spin. I checked underneath and found the belt fairly loose and the drive pulley stripped. I found no evidence of any oil leaks from the gear case. I went ahead and replaced the splutch assembly and belt and tested the unit. The unit began to work and operate as designed. Call complete. W10721967 and W11239857."

"Arrived on site to replace previously diagnosed control, access value and dye drier, replaced and vacuumed system for 30 minutes, vacuum held good, charged system with 56g of R600, advised customer to monitor for 24 hours before loading, no leaks detected job complete installed W11506635, WPW10143759, W11557425"

"Arrived on site for a microwave that is sparking. Inspected unit and work area. The customer showed me a video of what appeared to be the diode, sparking. I gained access to the diode and found the diode completely blown, causing the issue. Like all the role pool, safety team and spoke to Kristina SR# 7741460226. She advised to go ahead and replace the diode and continue on with repair. I replaced the diode and tested the unit. The unit began to work and operate as designed without sparking. Call complete. W11256462."

Arrived on site with new door gasket. Replaced door gasket. Verified operation. No leaks. Call complete.

"Arrived on site to test unit for not working properly, plugged unit in and drain pump engaging right away and control is unresponsive, replaced control per service pointer and calibrated unit, unit is now running as designed no leaks detected job complete installed W11603810"

Arrived onsite for microwave leds going out and cook power not functioning. I found the leds to be dim and some to not show. I thought i had the wrong control but didn't realize it breaks in parts. Office to RS and return with all parts. Ordering W10891908 appliance manager in case it has failed. ; ordrng 1 W10891908 (Appliance Manager)

Arrived onsite for unit with IM issues and beeping. I found the beeping to be the unit consistently power cycling itself. I ran tests and found the icebox fan to be chattering. I also found the UI to have dim leds indicating the Ui is failing. To continue with repair I will be ordering W10852669 UI and W10846539 Ice Box fan. Office will need to RS as the Ui is PSP. RS ASAP.; ordrng 1 W10852669 (Ui) and 1 W10846539 (Ice Box Fan)

"Arrived on site to test unit for not working properly tested unit found cold valve not letting any water through, replaced housing and tested unit is now running as designed no leaks detected job complete installed W11127357"

"Arrived on site for not making ice. Upon arrival found, ice maker is off on user interface. Ran diagnostics to force harvest. Unit operated correctly and dumped ice in container. Ice maker returned to home position and called for water correctly. Unit is operating as designed. No leaks present. Job complete"

"Arrived on site to follow up on sealed system repair for refrigerator. Pierced system and found i had pressure present. Evacuated system and removed compressor and drier. I replaced the drier and pressurized with nitrogen. Found no oil in system. Replaced the compressor and pressurs tested again, and confirmed no leak from condenser. I sanded off the corrosion and found no leaks on the condenser line. I vacuumed down the unit and verified good vacuum for 15 mins. Charged to spec. Tested and verified proper operation and cooling present. Parts used - W11506635, WPW10143759, W11547313."

"Arrived on site site and customer stated she had another technician diagnose and order parts. She stated her son messed with appliance and has been working since. Customer was unsure what parts were but stated she does not need service at this time. No service provided, no fee collected. Job complete."

Arrived on site to diagnose oven with F2E1 error. Replaced console to resolve since power cycle did not resolve. Installed console and verified proper operation. Unit working as designed. Concession provided by Jenn Air. Parts used - W11598133.

"Arrived on site to inpsect washer not dispensing fabric softener. Upon further inspection, I placed the machine into diagnostics and observed error code F5E4. I ran a rinse and spin and measured voltage going through both cold valves simultaneously to fill the fabric dispenser. However, the valves did not produce enough pressure to fully fill softener tray. I called techline to confirm, and techline confirmed that the cold dual valve is the issue. I replaced the valve and retested the machine. The machine is now operatimg as designed. No water leaks were observed during service. W11688995"

"Arrived on site to inspect washer not filling with enough water. Upon further inspection, I placed the unit into diagnostics and observed no error codes. I found that both the hot and cold valves on the home water supply were not all the way open. I ran a calibration cycle and ran component activation. All components are operating as designed. I ran a test cycle on the consumer, the unit is filling and operating properly. I called techline to document and to get confirmation on load sizes and settings. I informed the customer about different settings and how they will affect the amount of water, such as the extra power option and soil level options. No parts installed. No water leaks were observed during service 7741489324"

Arrived onsite to inspect range upon further inspection found center burner is not sitting correctly causing the burner not to ignite ordering parts w11435660 also found doors trim is broken at bottom ordering part W10761014 screw wp355214 office to schedule ; ordrng 1 W11435660 (Center burner) and 1 W10761014 (Trim rh) and 1 WP355214 (Screw)

"Arrived on site to inspect range making noise during operation. Upon further inspection, I placed the unit into diagnostics and ran component activation, and replicated the noise by running the cooling fan. The cooling fan was causing a lot of noise. I replaced the fan and reassembled and tested the unit. The fan is now operating as designed. The customer asked if I could remove the light bulb covers in the oven as they have been stuck for years. I was able to remove one so the customer could access the bulb. The other was extremely seized. The customer stated they didn't need the other removed as one was enough. No gas leaks observed during service W11107275"

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks were observed during service. W11603810"

"Arrived on site for refrigerator not cooling. Found all components running but no frost pattern. Removed back panell found evidence of a leak from the pre cooler. Unit has little to no refrigerant. Replaced ore cooler, drier, acess valve and compressor. Pressure tested. Vacuumed and recharged. Vedified operation. Call complete. W10233960"

Arrived onsite to inspect dishwasher not starting upon further inspection found starting button not responding replaced control W11637583 ran test cycles & diagnostics found no errors unit is working as designed no leaks observed during service

Arrived onsite to inspect oven not igniting & smelling gas upon further inspection found pan on igniting wire shorting the bake igniter removed pan advised customer on findings called safety with findings sr#7751456444 they advised that the bottom draw is a warming draw not for storage unit is working as designed no gas leaks detected during service

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the ice dispenser motor and ice container. When I removed the motor, I found a clumping of ice inside the motor that wasn't allowing the shaft to seat properly and wasn't turning the auger inside the container to dispense ice. I installed the new motor and container and tested and unit is operating as designed. No water leaks observed during service, job completed. W10822606, W11747578"

"Unit in 2203. F8E3 overflow, 3/1 water level sensorfault. Ran test and error repeated. Unit is stacked in a closet. Maintenance does dot have any help to un-stack. Requesting 2 man. Office to reschedule ; O-emld tckt"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the RC section warm and the FC section cool. I found a large amount of frost on the FC evap cover. I was able to remove the cover and gained access to the evaporator and its components. I tested the defrost thermistor while engulfed in ice and found it reading 3.43 kohms which is equivalent to 67 degrees. I placed the unit in diagnostics andntested the thermistor and found the UI showing the thermistor to be bad. I tested the defrost element and found it not energizing. When I went to test voltage at the molex connectors of the element, I found the brown wire not fully seated in the molex connector and corrected it. I found 120V at the element and once I reconnected the harness, the element began to defrost the ice/frost. Using my steamer, I removed the ice/frost and removed and replaced the defrost thermistor (W10384183) from my van stock. Cleaned up the water from defrosting and reassembled the unit. Recommended the customer allow the unit to cool for at least 24 hours before placing food items back inside. No water leaks observed during service, job completed. W10384183-van stock"

"Unit B. Arrived onsite for unit tripping breaker. Found breaker tripping is erratic. Inspected and found no issues in wiring. Per service pointer and recommendations, replaced elements and main board. Ran unit to 500 degrees and heated without error. Notified customer to allow a 1hr turnoff prior to shutting down. Job complete. Safety SR 7741461137."

Arrived onsite for unit stoped mid cycle and standing water. Inspected and found failed harness to drain pump. Replaced harness. Tested and unit is now functioning properly. Job complete

"Arrived onsite for unit needing motor, belt and cam replaced. Replaced all components and unit is now functioning properly. Job complete."