We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Manchaca, TX 78652
Scott
Job Details: 10/17/2022
Arrived on site for range tripping breaker . Outlet is on gfi . Checked main wire and power cord for Amy splices or grounding . Unplugged all connections from control. Plugged unit back in and range is functioning properly . Couldnt duplicate any errors. Did recommend customer have an electrician check breaker and outlet . Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Killeen, TX 76542
Tyler
Job Details: 10/17/2022
Arrived on site for range with glass top cracked. Upon arrival confirmed issue and found cause of failure was due to back left burner bubbling/warping until glad spli in half over back left burner. Replaced glass and found no other cause of failures or issues. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Copperas Cove, TX 76522
Tyler
Job Details: 10/17/2022
Arrived on site for refrigerator leaking water from the dispenser. Upon arrival confirmed issue as well as customer provided video of leaking coming from side of spigot connection behind ui panel. Confirmed leak and replaced separator. Found leak no longer present unit now functioning as designed. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Hutto, TX 78634
Cliff
Job Details: 10/17/2022
Arrived on site to diagnose a microwave that is making unusual noise. Tested unit and found customer is hearing air baffle on top of microwave. Advised customer on findings and no further repairs needed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Round Rock, TX 78665
Cliff
Job Details: 10/17/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found rc evap fan not operating during normal cycling due to faulty thermistors. Replaced evap cover and tested unit. All is working properly at this time. No leaks were found at time of service. Documented with techline.File# 7734652411
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Round Rock, TX 78664
Cliff
Job Details: 10/17/2022
Arrived on site to diagnose a washer that is not cycling properly. Found capacitor failed preventing motor from running. Replaced capacitor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Temple, TX 76502
David Z
Job Details: 10/17/2022
Arrived on site to diagnose refrigerator that isn't making any ice. Checked and found Temps are good and withing harvest range. Tried to cycle icemaker and found no response from icemaker. Replaced icemaker and retested and verified unit working as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cedar Park, TX 78613
David S
Job Details: 10/17/2022
Arrived on site to install a new heating element according to service pointer W11540964. I verified the model and serial number fall in range of the service pointer. I installed the new heating element according to the pointer. I tested the unit and found it working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Cedar Park, TX 78613
David S
Job Details: 10/17/2022
Arrived on site to install a new heating element according to service pointer W11540964. I verified the model and serial number fall in range of the service pointer. I installed the new heating element according to the pointer. I tested the unit and found it working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78681
David S
Job Details: 10/17/2022
Arrived on site to install a new heating element according to service pointer W11540964. I verified the model and serial number fall in range. I installed the new heating element according to the pointer. I tested the unit and found it working properly.
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/17/2022
Arrived on site to install new brackets. Installed brackets test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Waco, TX 76707
Jonathan M
Job Details: 10/17/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both the icemaker and the fill tube heater. Test of the unit and diagnostics and found the unit harvesting and filling as designed with no leaks present. Advise the customer to give the unit a couple days to make ice. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Hutto, TX 78634
Cliff
Job Details: 10/17/2022
Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Austin, TX 78737
Leonardo
Job Details: 10/17/2022
Arrived on site to replace heating element per special project. Replaced heating element test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model JGRP548HL00
Near Lakeway, TX 78734
Leonardo
Job Details: 10/17/2022
Arrived on site to replace ui and control board. Replaced parts test unit and unit test good both ovens got to 350 job complete.
We serviced a
WHIRLPOOL RANGE
Model KCGS556ESS
Near Austin, TX 78737
Leonardo
Job Details: 10/17/2022
Arrived on site to test unit for bezels loose. Replaced bezels test unit and unit test good job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Austin, TX 78738
Leonardo
Job Details: 10/17/2022
Arrived on site to test unit for broken grate. Found right grate broken. Replaced grates test unit and unit test good job complete.
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Spicewood, TX 78669
Leonardo
Job Details: 10/17/2022
Arrived on site to test unit for center burner orifice stuck. Replaced center orifice holder and orifice to LP. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Wimberley, TX 78676
Andrew
Job Details: 10/17/2022
Arrived on site to test unit for no ice production. Customer stated last few days unit has been working . Ran diagnostics and ice maker working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Driftwood, TX 78619
Andrew
Job Details: 10/17/2022
Arrived on site to test unit for not heating properly. Found venting leading to exterior completely clogged/restricted. Found no issues with unit itself. Advised would need professional to clear venting. Also advised not to use unit till venting issue is corrected to prevent damage to unit. Job complete.
We serviced a
MAYTAG COOKTOP
Model MGC7536DS00
Near Liberty Hill, TX 78642
Kimo
Job Details: 10/17/2022
Arrived onsite for a cooktop that is clicking. Upon arrival I tested the unit and found the the front left burner would spark but not ignite sometimes. I adjusted the ignitor and tested unit several time and found that the unit is now operating as designed. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG51US0DS00
Near Leander, TX 78641
Kimo
Job Details: 10/17/2022
Arrived onsite for a cooktop that smells of gas when not in use. Upon arrival I installed all gas lines and connections with leak detect and found the the leak was coming from a loose fitting on the right left burner I tightened it up and tested several times and found that the leak was gone. I connected safety and tested them of my findings .job complete sr#7734794288
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78731
Paul
Job Details: 10/17/2022
Arrived onsite for a dishwasher to replace the heating element for Special Project S17304. I replaced the heater and tested the machine to see if there were any leaks. No water leaks were present at the time of service. Call complete.
We serviced a
WHIRLPOOL COOKTOP
Model WFG505M0BS3
Near Leander, TX 78641
Kimo
Job Details: 10/17/2022
Arrived onsite for a rang the is Producing orange signs. Upon Arrival I found that were present. I checked the main gas feeder line to find that it was not contaminated with pipe sealant I found some sealant on the fittings that connects to the regulator I cleaned the out the best I could best I could and tested unit and found no change. through asking the customers questions I found that they had recently began using a humidifier and around the same time the flames began to change color. I spoke to the cx and explained to them how the Humidifier affects the flames on the unit. The unit is operating as designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Austin, TX 78726
Paul
Job Details: 10/17/2022
Arrived onsite for a refrigerator making noise. After speaking with the customer I determined that is was the dampened that they were hearing at times. I forced the dampener to open and close and the customer conformed the noise and stated at times it gets even louder. I replaced the dampener and tested it. The dampener works as designed and is quiet. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78732
Paul
Job Details: 10/17/2022
Arrived onsite for a refrigerator that hasnt made any ice since the last repair. I tested temps at 0 and 37 degrees and both compartments were at temp with the SS off. I found the icemaker going thru a harvest but no ice came out. I ran service test 45 and could hear the valve humming but no water cam thru the line. I ran service test 19 and found the fill tube heater working. I ran test 45 again and the icemaker filled. The valve was not weeping. I explained to the customer that if it happened again the icemaker would have to be failing to turn the heater on. I also explained that it is possible the ice maker fill valve could have gotten something in it that caused it to weep and freeze over but at this time it was not weeping. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Bastrop, TX 78602
Joe Z
Job Details: 10/17/2022
Arrived onsite for Dishwasher not cleaning no sign of water running.. upon arrival inspected unit and found supply water to unit was off. Turned supply valve on and unit now operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Round Rock, TX 78665
Maurice R
Job Details: 10/17/2022
Arrived onsite for dishwasher not cleaning. On inspection the dishwasher had no water bing called to the unit. Found the main water line was turn off. Turn the water on and ran unit in diagnostics mode and the unit is working as designed. No water leaks detected during service.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Austin, TX 78753
Wesley
Job Details: 10/17/2022
Arrived onsite for heater replacement part W11537778. According to SP W11540964 Special Project S17304. Tested. Unit is now operating as designed. No evidence of prior leaking.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bastrop, TX 78602
Joe Z
Job Details: 10/17/2022
Arrived onsite for Heating Element - SP W11540964 - Special Project S17304 . Upon arrival replaced element. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Wesley
Job Details: 10/17/2022
Arrived onsite for ice maker which had a shorted motor and would not run a test cycle. Replaced icemaker and tested. Unit is now operating as designed.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Austin, TX 78753
Wesley
Job Details: 10/17/2022
Arrived onsite for lint being left behind on black cotton shirts. Tested and found agitator and valves and wash and spin and drain functions operating properly and Advised customer on low detergent usage and hi water volume hot washes for these kind of garments to reduce the silt and lint being left behind on the clothes. Advised on good cycle choices and the reasoning behind the advice. All checks good. Unit is otherwise operating well and as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Round Rock, TX 78665
Maurice R
Job Details: 10/17/2022
Arrived onsite for previously diagnosed parts. Installed the repair kit for the power module. Tested unit and it was working as designed.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Austin, TX 78749
Matthew
Job Details: 10/17/2022
Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Found fridge and freezer section adequate in temperature. Customer explained that in the time of ownership the unit totally defrost 3 times. Says food in freezer defrosted and food when bad in fridge. Unit also had 3/4 full bucket of ice. Power cycled unit to clear any potential glitches. Called tech line for assistance. Spoke to DJ . Issues are so intermittent and all components functioning at time of visit. Tech suggested that if systems persist recommend replacing the electronic controls. Provided SR#7734833529.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Kyle, TX 78640
Matthew
Job Details: 10/17/2022
Arrived onsite for vibration sound coming from upper right corner of unit. Upon arrival inspected unit. Found pieces from install that needed to be removed. However also found that installers crammed the unit in between cabinets and did not level the unit. Took pics of installation. Unit is sagging down on the right. The noise goes away if light pressure is put on the side panel. Customer will be contacting the company that installed the unit. Job complete
We serviced a
LG WASHER
Model WT1501CW
Near Round Rock, TX 78664
Maurice R
Job Details: 10/17/2022
Arrived onsite for washer not filling fast. On inspection found that the cold inlet filter was full of sand. Cleared the sand out and ran unit in test mode. The fill rate was fast on test.CX suggested to CX to get a whole house filter to stop this from happening again. No water leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Austin, TX 78757
Wesley
Job Details: 10/17/2022
Arrived onsite with JR for overflow issue and replaced the main control. Tested and Found unit function completely restored to normal operation. Advised customer on repair and advised on design features.
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC0
Near Austin, TX 78757
Wesley
Job Details: 10/17/2022
SR#7734827626 spoke with Rob. Arrived onsite with JR Found poor airflow causing misreadings and thermistor errors. Documented with techline and advised having the duct changed to a ridged style duct to reduce bends and improve efficiency. All else checks good.
We serviced a
GE REFRIGERATOR
Model GFE28GSKFSS
Near Cedar Park, TX 78613
David S
Job Details: 10/17/2022
"Arrived on site for for GE icemaker not producing ice. I inspected the unit and found it stuck in a cycle with the tines not moving. I applied light pressure and found and found the ice maker finished its cycle. I temperature tested the fresh food section and freezer, I found both cooling properly.
We serviced a
WHIRLPOOL MICROWAVE
Model KEMC308KSS04
Near Austin, TX 78732
Paul
Job Details: 10/17/2022
"Arrived onsite for a microwave oven combo displaying door. I found the cavity lamp not working. I tested fuses and the cavity TOD and all tested good. I found only 120 VAC on the filter. I found the breaker in the on position and not tripped. I reset the breaker and tested voltage at the filter and had 237VAC. When I opened the door the breaker would trip . Because of the way the breaker was acting I advised the customer to have it replaced and I explained to the customer the door switches should be replaced; ordrng 1 WPW10440740 (Lamp) and 3 W10211972 (Switch)s and 1 WP9760588 (Transformer)"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Austin, TX 78744
Matthew
Job Details: 10/17/2022
"Arrived onsite for upper oven bake not functioning. Upon arrival inspected unit. Found bake ignitor not functioning. Verified 120 vac to igniter, but not energizing. Unboxed ignitor and was incorrect. Will need to reorder bake ignitor and set to return. ; ordrng 1 WP7432P143-60 (Bake ignitor)"
We serviced a
WHIRLPOOL RANGE
Model KFGC558JSS01
Near Round Rock, TX 78665
Gerry C
Job Details: 10/17/2022
"Arrived to instal previously diagnosed and ordered part. I removed and replaced the main control as directed to the last tech by the MFG tech line. There was no change and the HF whine could be heard after the repair. I scoped incoming voltage and found a clean 56Hz sine wave. Monitoring the DC supply showed 14.63 VDC with an odd divergence at approximately every 10th of a second. The left (smaller oven) controller was the only one producing the noise, but switching wiring caused both to emanate the squeal, until the unit had power cycled. Unloading the REB board, the only other item on the DC line, made no change. I contacted the MFG tech line and discussed the issue and previous repairs with tech Andrew. SR# 7734794361 I advised the tech of my findings and the unit has been submitted to engineering for further review and action and I will be contacted. No gas leaks detected during service. ; O-emld tckt"
We serviced a
GE REFRIGERATOR
Model GSL25JFPC BS
Near Wimberley, TX 78676
Andrew
Job Details: 10/17/2022
Arrived on site to test unit for not cooling properly. Found evap completely frosted over. Removed cover and lower portion of evap to access heater. Removed and got open readings when checking resistance. Engaged in diagnostics and got proper voltage but element not engaging. Recommend replacing defrost element. ordrng 1 WR51X10055 (Heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Austin, TX 78749
Leonardo
Job Details: 10/17/2022
Arrived on site to test unit for unit not washing correctly. Test unit and found unit not getting enough water. Will need to replace fill valve; ordrng 1 W11175771 (Fill valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78745
Scott
Job Details: 10/17/2022
"Arrived on site for dish washer control flashing . Ran diagnostics got 10-5, 10-4 error codes . Test was stopped early and UI flashed . No leaks found . Ordering sump and motor and water inlet . Please call to set return visit ; ordrng 1 W11460946 (Sump and motor) and 1 W11289893 (Water inlet)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Cedar Park, TX 78613
Vincent
Job Details: 10/17/2022
"Arrived on site for refrigerator, inspected unit and work area. CX compliant was not cooling enough. Tested temps and FC 37? RC 63?. Found frost build up in the freezer evap. Tested voltage to heater and had 120VAC, tested the heater resistance and found it open. Will need to order the heater and office to reschedule when parts are available. CX will need to have the unit fully defrosted for 48hrs. ; ordrng 1 W11546610 (Heater)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Austin, TX 78745
Scott
Job Details: 10/17/2022
"Arrived on site for smell of gas when oven is in use . Burner top are normal. Found unit is taking multiple times to ignite gas . Ordering valve ,igniter and tube . ordrng 1 W10861656 (Valve) and 1 WPW10324262 (Igniter) and 1 W10764654 (Gas tube)"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Austin, TX 78748
Scott
Job Details: 10/17/2022
"Arrived on site for washer keeping to try and fill. Also customer mentioned unit would drip when not in use . Ran diagnostics no error codes ,all checked normal. Vale was dripping before and after test wash . Ordering new valve . Call to set return . No water leaks detected at time of service. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Cedar Park, TX 78613
David S
Job Details: 10/17/2022
"Arrived on site for Whirlpool dishwasher not cleaning the dishes. I inspected the unit and found and found fault codes F4e3 wash motor not running, f7e1 no heat. I ran a diagnostics cycle and found the unit filling with water but the wash motor not pumping. I gained access to the control and found it sending voltage to the motor. I am ordering the sump and motor to complete the repair. .; ordrng 1 W11025157 (Sump and motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Belton, TX 76513
David Z
Job Details: 10/17/2022
"Arrived on site to follow up on sealed system repair due to high Temps in both compartments. Found low pressure in system, but was not flat. Removed and replaced compressor and dryer. Removed evap. Found new evaporator was damaged and unusable. Sealed off lines for evaporator. Ordering replacement evaporator to complete repair. Office to schedule sealed system tepair. ; ordrng 1 W11492867 (Evaporator)"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Wimberley, TX 78676
Andrey
Job Details: 10/17/2022
"Arrived on site to test unit for buttons not working, ran diagnostics cycle and found that unit has power but lid lock not engaging and lid lock error code present, ordering lid lock office to reschedule ; ordrng 1 W10810403 (Lid lock)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Briarcliff, TX 78669
Leonardo
Job Details: 10/17/2022
"Arrived on site to test unit for touch pad not responding and turning on and off. Test unit and found touch pad not responding a few times. Unit is connected to Wi-Fi, will need to order new console office to reschedule ; ordrng 1 W11296171 (Console)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Blanco, TX 78606
Andrey
Job Details: 10/17/2022
"Arrived on site to test unit for water leaking out from ice maker, inspected ice cubes and found them still in whole line in ice bin, ice maker is overfilling with water, pressure regulator hand dual valve has been replaced, called tech line to report my findings, tech line stated is possible that the pressure regulator was faulty and could be replaced if needed, per tech line ice maker and UI will also need to be replaced, ordering pressure regulator, ice maker and UI, office to reschedule SR#7734613625; ordrng 1 W11577100 (Control UI) and 1 W11579560 (Ice maker) and 1 W10786952 (Pressure regulator)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Round Rock, TX 78665
Maurice R
Job Details: 10/17/2022
"Arrived onsite for ignitor is sparking when the knobs are turn off, they unplugged it and plugged it back in and it still was sparking. On inspection i could not reproduce the issue. Checked the module seems to be fine. Ordering a new spark module. No gas leaks detected during service. ; ordrng 1 W11565127 (Manifold,spark)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78723
Joe Z
Job Details: 10/17/2022
"Arrived onsite for not cooling properly. Upon arrival unit has been moved to 1st floor storage. Evaporator is covered in ice. Test unit and unit not defrosting. Need to order control, harness, and heater returning with thermistor. Maintenance will leave unit unplugged and allow unit to thaw to gain access to evaporator. ordrng 1 W11546609 (Control) and 1 W11546681 (Harness) and 1 W11546606 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Hutto, TX 78634
Maurice R
Job Details: 10/17/2022
"Arrived onsite for refrigerator not making ice. On inspection found the FC was open about 1/4inch due to items stored in the front of the freezer door. There is a slight frost pattern in the freezer. Tested the bi metal and it was working. I set the defrost for 8 hrs, then I tested the thermistor and they tested good. Then I tested the ice bin thermistor and it tested bad E5 error. Ordering a ice maker for the RC. The FC temp was 18? and the RC was 46?. There was ice on the evap, having CX remove items from the freezer and defrost the FC section . Informed the CX that there was to many items on the top shelf that stuff will freeze up there. No water leaks detected during service ; ordrng 1 W11579560 (RC icemaker)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Austin, TX 78731
Matthew
Job Details: 10/17/2022
"Arrived onsite for washer making noise during agitating cycle. Upon arrival inspected unit. Found agitator was loose. Tried tightening but would rock side to side. Found internally stripped. Replaced agitator. Tested unit and unit is having second issue. Found hub worn and when cycling changes from agitating to spin the unit does not disengage. Only the agitator spins during the spin cycle. Ordering Hub, actuator and belt. Office to reschedule ; ordrng 1 W10528947 (Hub) and 1 W11213879 (Belt)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Manor, TX 78653
Joe Z
Job Details: 10/17/2022
"Arrived onsite to install previously ordered parts. Installed new control and ignitor still not igniting. Test ignitor and is good. Contacted Techline for assistance. After series of test with control , gas valve and ignitor tech recommended replacement of gas valve.Tech gave SR#7734831889. Ordering valve.; ordrng 1 W11590251 (Valve)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA00
Near Marble Falls, TX 78654
Gerry C
Job Details: 10/17/2022
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the compressor, drier and service port and during testing, heard a noise from the compressor and it then vibrated badly. The compressor was faulty and will need to be reordered. Service port and its extension and the drier will not need to be replaced by returning tech, just service port transferred to new compressor. Please allow two hours for sealed system service time. No leaks observed during service. ; ordrng 1 WPW10605286 (Compressor Kit) and 1 SealedSystem2HRS (Sealed System 2 HRS)"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW06
Near Jonesboro, TX 76538
Jonathan M
Job Details: 10/17/2022
Arrived on site for a refrigerator that is not turning on. Inspected unit and work area. Did confirm the customers complaint that the control box is having a hard time turning on the Appliance. Had a frenzy but at least six times to get the unit to turn on. Was unable to get the unit to turn off. The unit will need a new control for repair. Ordering the parts at the office will need to contact the customer about a return date due to an out of stock in PSP item.; ordrng 1 W11579401 (Control box)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Killeen, TX 76543
Tyler
Job Details: 10/17/2022
Arrived on site for range showing upper burners were on when all burners were in off mode. Upon arrival confirmed issue. Upon further testing I found issue was caused from front right infinite switch burning up internally (char marks visible). Will need office to reschedule once availability of infinite switch (WP3149400) is known.; ordrng 1 WP3149400 (Infinite switch (front right))
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Cedar Park, TX 78613
David S
Job Details: 10/17/2022
Arrived on site for wall oven console being stuck. I inspected the unit and work area. I preformed a factory reset. I found the unit connected to WiFi but running an old software version. I am ordering the console to complete the repair. The office will reschedule when we have eta on the part.; ordrng 1 W11297709 (Console)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Taylor, TX 76574
Cliff
Job Details: 10/17/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump locked up and replaced it. New pump is defective and will need to be reordered. Pump in unit is the defective part and will need to be returned after repair. ; ordrng 1 W11416363 (Pump)
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS01
Near Austin, TX 78703
Wesley
Job Details: 10/17/2022
Arrived onsite and found unit had formed an excellent ice sheet but had dried up the water reservoir. And was continuing to pump dry. Determined all functions operating as designed in diagnostics. Returning with recirculating pump to repair the water level issue. ;
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Andice, TX 78628
Kimo
Job Details: 10/17/2022
Arrived onsite for a rang oven that is not heating. Upon inspection I found that the glow ignitor was not coming on I checked voltage going to the ignitor and found 120v then I checked the ignitor itself and found that it showed open. I retuning with the ignitor and valve.
We serviced a
WHIRLPOOL OVEN
Model JGRP536HL01
Near Austin, TX 78731
Paul
Job Details: 10/17/2022
Arrived onsite for a range with the oven leaking hot air from the top and left side of the door. I tested the oven and confirmed the customers complaint. I found the door hinges bent and they need to be replaced. Ordering W11568813 hinge right and W11568941 hinge left. RS for Friday 10/21.; ordrng 1 W11568813 (Hinge-Right) and 1 W11568941 (Hinge-Left)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Leander, TX 78641
Kimo
Job Details: 10/17/2022
Arrived onsite for refrigerator the is not designed ice. Upon inspection I found that the coupling was broken. I check the the motor was still operating and the ice maker was still producing ice and found all good. I am ordering 1x coupling and the seal to go along with it. Office to reschedule.; ordrng 1 WP2220458 (COUPLING) and 1 WP2198628 (SEAL)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Bastrop, TX 78602
Joe Z
Job Details: 10/17/2022
Arrived onsite for unit making noise in FC. Upon arrival unit is powered on. Could not duplicate noise. Customer provided recording. Recording of noise is coming from evaporator fan. Called techline for assistance. Share noise recording with techline. Tech recommended replacement of control due to intermittent defrost issues and noise coming from evaporator fanSr# 7734838294. Ordering control and evaporator fan . Office to reschedule ; ordrng 1 WP2315549 (Evaporator fan) and 1 W11203924 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model GT4175SPS2
Near Austin, TX 78732
Paul
Job Details: 10/17/2022
Arrived onsite to install previous diagnosed parts. I was not sent with the parts that DS ordered. I called the office and spoke with Jordan. Jordan is going to find out where the parts are.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Liberty Hill, TX 78642
Kimo
Job Details: 10/17/2022
Arrived onsite to install previously diagnosed part. Upon arrival I installed new light and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near San Marcos, TX 78666
Andrey
Job Details: 10/14/2022
"Arrived on site to test unit for door fallen off, tested unit RC door fell off due to bottom hinge housing completely broken, will need new RC door to fix issue, ordering door, office To get approval and reschedule; ordrng 1 LW11038910 (RC door)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Harker Heights, TX 76548
David Z
Job Details: 10/14/2022
Arrived on site to install new control to resolve failed DOA control. Replaced control and tested unit. Verified proper operation and no longer stuck in drain loop. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Austin, TX 78754
Joe Z
Job Details: 10/14/2022
"Arrived onsite for temperatures too high in Fc and RC. Upon arrival unit is plugged in, but away from the wall and cabinet. RC temp is at 38 degrees and FC is at 8 degrees. Customer stated that several hours prior to my arrival. He removed rear and front panel and cleared lots of lint and dirt build up from condenser coil. I reset the thermostat to recommended settings for FC and RC. Ran diagnostics and all thermistor test passed and fans, compressor and all other components are operating correctly. Monitored temps . Getting 38 degrees in RC and 5 Degrees in FC. Not finding temperature issues at this time. Customer will monitor unit and call us back if needed. Job complete"
We serviced a
WHIRLPOOL RANGE
Model KFGC558JSS01
Near Lakeway, TX 78734
Leonardo
Job Details: 10/14/2022
Arrived on site to replace console. Customer inspected console and found scratches on left side. Will order new console office to reschedule ; ordrng 1 W11402036 (Console)
We serviced a
KENMORE DRYER
Model 110.695228
Near Georgetown, TX 78633
Lou
Job Details: 10/14/2022
"Arrived on site to inspect dryer not operating. Upon further inspection, I found the interior drum light comes on when opening the door. Closed the door and tested the unit and it failed to start. I tested the door switch and I found the switch broken, but was making enough contact to turn the light off but not start the unit. Also while it had the lid raised, I found the ground wire not connected at the back of the unit (photo). I corrected the wiring harness at the terminal block (photo). I removed and replaced the door switch and retested and unit is operating. No lint observed during service, job completed."
We serviced a
KENMORE WASHER
Model 796.41783.710
Near Georgetown, TX 78628
Kimo
Job Details: 10/14/2022
Arrived onsite for washer that is filling with water when not in use. Upon arrival I the unit and found that the inlet valve where weeping. I installed new valves and tested the unit and found unit operating as designed no leaks
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Manor, TX 78653
Matthew
Job Details: 10/14/2022
Arrived onsite to replace faulty console. Upon unpacking new console found it was incorrect. Need to re order stainless console. ; ordrng 1 W11600321 (Console stainless)
We serviced a
LG WASHER
Model WT1901CW
Near Georgetown, TX 78626
Maurice R
Job Details: 10/14/2022
The wash plate bolt came out of gear case. Re installed the wash plate ran the unit in spin mode up to 1200 rpm and the wash plate never came undone. The unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Manor, TX 78653
Matthew
Job Details: 10/14/2022
"Arrived onsite for refrigerator not cooling in either section. Upon arrival inspected unit. Found compressor not powering on and could not hear condenser fan. Pulled unit for inspection. Found manufacturer rubber pad caught in between fan blades. Inverter had condensation throughout. Appears fan stopped, and cussed compressor to overheat and shorted the inverter. Checked windings and all were good. Checked each pin to compressor and was OL. Ordering inverter. Office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM704KPS
Near Johnson City, TX 78636
Leonardo
Job Details: 10/14/2022
Arrived on site to test unit for dented panel. Ordering new panel office to reschedule ; ordrng 1 W11416785 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Cedar Park, TX 78613
David S
Job Details: 10/14/2022
"Arrived on site to install previous diagnose parts. I gained access to the drain tube and cleared it, I cleaned the condenser. I gained access to the pantry harness and replaced it with new, I added some heat shrink wrap to the areas that commonly break on the harness. I installed a anew drain pan and Installed shims to prevent it from bowing upwards again.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL
Near Austin, TX 78731
Wesley
Job Details: 10/14/2022
"Arrived onsite for leaking dishwasher and found unit leaking from crack in tub seam. Ordering tub to repair, advised against using the dishwasher before tub has been replaced. Office to reschedule. ; ordrng 1 WPW10681514 (Tub)"
We serviced a
MAYTAG REFRIGERATOR
Model PSD2350DRW
Near Dale, TX 78616
Andrew
Job Details: 10/14/2022
"Arrived on site to test unit for leaking from underneath. Found FC had ice sheet formed on bottom of FC linear. Found drain tube completely restricted. Removed restriction and removed ice build up, tested unit and now working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Georgetown, TX 78626
Maurice R
Job Details: 10/14/2022
"Arrived onsite for previously diagnosed parts. Installed parts, tested unit in diagnostics mode and the arm is working as designed. The last step of the diagnostics mode there is a clicking noise as it is draining the unit. Sounds like drain pump is having a issue. Ordering pump.; ordrng 1 Researchdrainpump (Marcones is down can not order pump.Part list #W11035709)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Austin, TX 78744
Matthew
Job Details: 10/14/2022
Arrived onsite for oven not heating and light staying on. Upon arrival inspected unit. Found latch assembly not functioning. Switches will not engage/disengage. The control then senses the door as open and will not heat. Ordering Latch assembly. Customer also having connectivity issues for WiFi. Has tried troubleshooting but cannot connect. Bringing back UI console. May need to contact WiFi team or tech line if still having issues. Recommend 2 hr. ; ordrng 1 W10883049 (Latch) and 1 2hr (2hr)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Woodway, TX 76712
Jonathan M
Job Details: 10/14/2022
Arrived on site for a refrigerator that is not cooling the refrigerator section. Inspected unit and work area. Did confirm the customers complaint and found the refrigerator at 53?F. Check the freezer and found evidence of a defrost issue. Ran unit through diagnostics and found an open defrost sensor. Found the defrost sensor covered in ice. Ordering the evaporator fan assembly and returning with the control. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11578030 (Evaporator fan assembly)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Marcos, TX 78666
Andrew
Job Details: 10/14/2022
Arrived on site and replaced previously diagnosed valve assembly. Unit is now working as designed. Advised customer to have some sort of filtration system issue will happen again. Also advised cant guarantee whirlpool would continue replacing valve as it is not an issue with machine but with water supply. Took pic of calcium after purged lines. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78723
Matthew
Job Details: 10/14/2022
Arrived onsite to replace parts designated by techline. Removed fan from equation and did not change anything. Replaced UI and control and compressor tried running but only rattled loudly for about 10-15 seconds. Called tech line for assistance. Tech diagnosed a bad compressor. Recommended replacing inverter and compressor at the same time. provided SR 7734235126. Office to reschedule ; ordrng 1 W11455472 (Compressor) and 1 W11320585 (Inverter) and 1 WPW10143759 (Dryer) and 1 W11506635 (Access valve) and 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Hutto, TX 78634
Cliff
Job Details: 10/14/2022
Arrived on site to replace previously ordered parts for refrigerator. Upon inspecting part found gasket damaged at corner and it will need to be reordere; ordrng 1 W10846057 (Gasket)
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/14/2022
Arrived on site to replace harness and control board and had already replaced the bake element test unit and unit heating correctly job complete.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Hutto, TX 78634
Cliff
Job Details: 10/14/2022
Arrived on site to diagnose a washer that is not cycling properly. Found control shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Austin, TX 78741
Scott
Job Details: 10/14/2022
"Arrived on site for UI not responding . Powered unit up and only giving UI error code . Not responding to any commands . Unit need minimum new UI, possibly control and valve due to debris build up in valve . Job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Georgetown, TX 78626
Gerry C
Job Details: 10/14/2022
"Arrived to inspect ice production issue. I found the unit had good cooling, but it would not fill in service test mode. The filter head had failed due to use of aftermarket filtration and after replacement, the issue was resolved. During testing I found debris within the reservoir and removed it, further testing revealed some of the debris had been drawn into the circulation pump impeller and after removal, poor flow and intermittent operation was corrected; used 1 W11266112 (Filter Head) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near San Marcos, TX 78666
Andrew
Job Details: 10/14/2022
"Arrived on site to test unit for not washing properly. Found wash motor was seized. Replaced sump assembly, unit working as designed. No leaks detected.
We serviced a
WHIRLPOOL FREEZER
Model KSCS25INSS02
Near Austin, TX 78748
Kevin
Job Details: 10/14/2022
"Arrived on site and inspected refrigerator and found ice door has fallen off. Inspected freezer door and found right hand side mounting point is broken, Ice door can no longer be attached to the freezer door and cannot be repaired.
We serviced a
WHIRLPOOL OVEN
Model KOST100ESS01
Near Austin, TX 78759
Wesley
Job Details: 10/14/2022
Arrived onsite for partial ui failure. F1e0 bake and broil and convect buttons not working. Power cycled and unplugged and inspected ui for damage. Resecured harness and and ground wire and turned power back on after 5 minutes. Unit is now operating as designed. Cleared error codes.
We serviced a
WHIRLPOOL MICROWAVE
Model YWMH76719CS0
Near Granger, TX 76530
Vincent
Job Details: 10/14/2022
"Arrived on site for microwave, inspected unit and work area. CX complaint was unit not registering door closed. Inspected unit and found the interlocks getting stuck. Replaced interlocks and tested, unit is now operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/14/2022
Arrived on site to test unit for no power. Test unit and found no power at outlet. Turned breaker back on test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW02
Near Austin, TX 78704
Joe Z
Job Details: 10/14/2022
Arrived onsite for unit not draining. Upon arrival no one was home . Tenant gave me access. Found basket with water. Had to clear all water with vacuum. Removed panel to gain access to drain pump. Found lots of debris clogging drain. Removed debris and test unit. Unit now operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL VENTHOOD
Model KWVU205YBA0
Near Lakeway, TX 78734
Leonardo
Job Details: 10/14/2022
Arrived on site to test unit for fan not turning on. Test unit and found fan motor humming so its getting power but motor is stuck. Will need new motor