Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8753 customer reviews

Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW8540FW1 "Arrived on site and found error code for water level system error, also found drain pump catch is clear. Pressure hose has no visible damage and ensured it was clear. Reset connections on pressure switch and washer will now complete a diagnostic cycle. No water leaks from connections at time of service, job complete."

Near Zebra Dr, Kyle, TX 78640
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site to test unit for broken tracks. Replaced both upper tracks test unit and unit test good job complete

Near Bryonhall Dr, Austin, TX 78745
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCE97US0HS00 "Arrived on site to replace cooktop and UIB, I replaced both parts, unit tested good."

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site and tested operation. Customer stated that the freezer section was warming up and making a loud humming noise. I found that the evap cover had evidence of an air leak. Found the upper left plastic rail has broken and would need to be replaced. Customer would prefer to hold off on replacement of bracket at this time. Job complete

Near Reklaw Ln, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29BBMS02 "Arrived on site for cooling issue. Unit makes ice,ice melts and food thawing. Checked temp reading at 30 in freezer checked evaporator not a full frost patter. Called tech support,per tech support leak in system and recommend installing a dye drier. Ordering compressor,fresh food evaporator and a uv drier. Repair covered under manufacture system system warranty. File #7723709050; ordrng 1 2HOURREPAIR and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10276644 (COMPRESSOR) and 1 W11116006 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV)"

Near Sugarloaf Dr, Austin, TX 78738
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE104ESS4 Arrived on site to replace pump assembly for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Indian Divide Cove, Paleface Ranch, TX 78669
Wesley P.

Wesley P.

WASHER MAYTAG MVWB765FW2 Arrived on site and found slow leak from crack in male side of valve. Replaced housing. Unit is now operating leak free. All checks good.

Near Fistral Dr, Hutto, TX 78634
Steve C.

Steve C.

REFRIGERATOR MAYTAG MSD2756GEB Arrived on site for the unit is not cooling or freezing properly. Found all the fans are working properly. Manually activated the defrost control and unit will not go into defrost. Found the defrost control is shorted and will need to be replaced. The control is discontinued and office will need to contact AHS.; ordrng 1 12002104 (defrost asy) and 1 CNOTE (DISCONTINUED )

Near Hilltop Loop, Killeen, TX 76549
James C.

James C.

WASHER WHIRLPOOL WTW8040DW4 Arrived on site and tested unit for not starting cycle. Ran diagnostics and found fault for lid not opened between cycles. Cleared fault and tested all functions in diagnostics under test 51. Found all functions test good and asked customer if it were a specific cycle that the issue occurred and there was not. Instructed customer on operation of unit and that the sounds heard are normal sounds. Unit working properly. Job complete

Near Spyglass Hill, Leander, TX 78641
Scott  M.

Scott M.

WASHER MAYTAG MVWB765FW2 Arrived on site for leaking . Found valve leaking. Replaced valve . Ran diagnostics all checked good . No water leaks detected at time of service . Job complete.

Near Lawndale Dr, Austin, TX 78759
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite to install new LED module to RF section. Removed LED module and installed new replacement. Reassembled. Light came on. All other lights on as intended. No other issues found. All water connections were dry at time of service.

Near Bellwood Dr, Belton, TX 76513
Clif L.

Clif L.

WARMING DRAWER KITCHENAID KEWS145SSS04 Arrived on site to diagnose a warming drawer that will not turn on. Tested unit and found knob broken. Replaced knob and tested unit. Found all is functioning properly at this time.

Near Golf Vista Dr, Austin, TX 78730
Robert J.

Robert J.

DRYER MAYTAG MED3500FW1 "Arrived on job for complaints of not heating. Test fuse,hearer,thermostat and motor all good relay on control would click on and off too soon. Replaced control and test. If symptoms come back order motor."

Near Tallow Trail, San Marcos, TX 78666
Joseph C.

Joseph C.

REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site for “noisy operation” complaint. Inspected unit and found condenser rattling against frame. Insulated bottom, between frame and condenser. Noise has abated. No leaks detected, at time of service."

Near Prado Ranch Blvd, Austin, TX 78725
Lou S.

Lou S.

RANGE WHIRLPOOL WFG550S0HZ0 "arrived on site to inspect range oven temps. Upon further inspection, I removed the bottom panel to inspect the burner and Ignitor and I turned the unit on. I found the bake igniter spark was too far from the burner causing the spark to go back towards the ignter and not light the burner. I removed the igniter and remounted it in the proper position and tightened the mounting screws to properly ground it. I also crimped the terminal connector to the igniter. Tested the unit after adjustments and the burner is lighting immediately and the igniter is now sparking properly. I put the bottom panel back on and using my multimeter, I placed my thermal lead in the middle of the center rack and tested the unit on Bake at 350 degrees. At the 350 preheat, my temp reading was 395. My next five temp readings were 358, 363, 352, 348, 365 for an average temp reading of 357 degrees. I advised the customer of my findings and advised that the unit is operating as designed.

Near Holiday Creek Ln, Georgetown, TX 78633
Jerry C.

Jerry C.

WASHER GE GUD27ESSJ1WW GUD27ESSJ1WW Arrived to inspect no agitation. I found the belt had failed and will require replacement. Further inspection revealed the gear case may have been leaking oil and caused the failure and should be ordered as well. Office to order belt and gear case and motor to be reverse flowed. Please allow two hours for service. No leaks observed during service. ; ordrng 1 CNOTES (2 HOURS SERVICE) and 1 CNOTES (PARTS AUTHORIZATION ) and 1 WH01X20436 (drive 3l) and 1 WH16X22784 (supports assembly) and 1 WH38X10018 (transmission pulley)

Near Smith West Ranch Rd, Round Mountain, TX 78663
James C.

James C.

WASHER WHIRLPOOL WTW5800BW0 Arrived on site and installed new suspension. Ran calibration mode and auto diagnostics. Unit tests good. Job complete

Near Hatch Rd, Cedar Park, TX 78613
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTM354DSS0 "Arrived on site to install rack wheels and pivot clip for a dishwasher. Per homeowners request, as she was not home, I dropped the parts off at front door. Homeowner will install parts herself as she is familiar with how to do so."

Near Horseback Hollow, Austin, TX 78732
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 "Arrived on site for the unit is not freezing or cooling. Gain access to the evaporator and found there is only frost on the bottom section of the evaporator. Also found small oil leak from the compressor. Unit will need a new compressor, evaporator, uv drier and access valve. Will need three hours to complete the repair. Office will need to reschedule customer.; ordrng 1 CNOTE (3 HRS) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (compressor) and 1 WP2188823 (evaporator)"

Near Misty Pine Dr, Temple, TX 76502
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW1 Arrived to inspect washer still not spinning water out of closets. I tested the motor at the windings and got 4.3 4/2 and 4.4 4/3I checked the J2 connections at the board and got no reading. I removed and replaced the harness and service tested the unit and unit tested as designed. I also Calibrated the washer. All water lines were dry at the time of service.Labor was deducted from previous calls for this unit.CS approved cost and parts charges. Spoke to Tech line MARK SR#7723707240 Diagnosis was a wiring issue needs harness

Near Grizzly Trail, Harker Heights, TX 76548
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW1 "Arrived on site for washer lid not locking, replaced control and lid lock and it would still not engage. Will need to bring back strike to correct issue. No water leaks at connections at time of service. Customer will not be Home until Jan 14; ordrng 1 CNOTES and 2 W11252738 (STRIKE)s"

Near Cana Cove, Austin, TX 78749
Paul R.

Paul R.

WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite for the washer not filling with water. Mr stated that it fills but with not enough. I tested the washer and found it filling properly and working as designed. I went over loading, selections, and detergent use with mr and explained how the high efficiency washer works compared to an older agitator style washer that use water to wash the clothes. There were no water leaks present at the time of service. Call complete."

Near Rooba St, , TX 78728
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site for customer complaint of unit over filling with ice, found faulty bin thermistor, I replaced thermistor, unit tested good."

Near Brushy Ridge Trail, Johnson City, TX 78636
Kevin B.

Kevin B.

WASHER AMANA NTW4516FW2 "Arrived on site for washer leaking and found valve is leaking at connection, reseated connection and leaking has stopped, no further repair is required at this time, job complete"

Near Epping Ln, Austin, TX 78745
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL GS5SHAXTL01 GS5SHAXTL01 Arrived to inspect ice issue. I found a large mass of ice within the ice chute in the door and I inspected the ice chute door. I found the kit was installed incorrectly and required removal and replacement. I replaced the kit and tested and the fitment issue resolved. No leaks observed during service. Warranty applied to service.

Near Westbury Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

WASHER WHIRLPOOL wtw8900bc0 "Arrived on site for customer complaint of unit leaking, found leak coming from bleach dispenser and fabric softener dispenser as well as tub ring in he manual diagnostic mode. Also found incoming water pressure to be a little high causing splashing to occur during fill and recirculation. Ordering dispensers and tub ring. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10550152 (tub ring) and 1 W10553370 (dispenser asm) and 1 WPW10554110 (dispener)"

Near Katie Drive, Austin, TX 78737
Thomas L.

Thomas L.

WASHER MAYTAG MHW5500FW0 Arrived on site for excessive vibration during the spin cycle. The Mrs. and I loaded the machine have a Lee with wet towels and observed the spin cycle. We found no problems. Suspect a out of balance load. All water connections were dry.

Near Bay W Blvd, Horseshoe Bay, TX 78657
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL RMC305PVS01 Arrived onsite to install rebuilt control board from prior visit’s diagnosis. Installed new control. Reassembled and powered up. All functions and features now work as intended. Heated 1 cup of water @2mins. Water was boiling. No other issues found.

Near Wilderness Ct, Nolanville, TX 76559
Al R.

Al R.

WASHER MAYTAG MVWX655DW1 "Arrived to inspect unit not spinning. I tested the unit and confirmed the complaint. While disassembling the unit I noticed the hub and retainer clip were broken off in the machine. I ordered the HuB W10528947, WP8533953 screw, WPW10402178 retainer. Customer scheduled for return service on Monday 12/24/18.Please call 30 minutes prior to service.; ordrng 1 W10528947 (HUB) and 1 WP8533953 (SCREW) and 1 WPW10402178 (RETAINER)"

Near Williamette Ln, Killeen, TX 76549
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 Arrived onsite for the refrigerator that still makes a loud humming noise. I ran test 3 & test 4 with ms listening for the noise. In test 4 when the compressor came on ms stated that’s the noise she was hearing. I explained to ms that this was the normal sound from the compressor and the noise is louder because the refrigerator is located in a tight spot between the cabinets and walls causing it to echo. I did find the stub out on the compressor touching the back cover and I bent it out of the way. The cover was the cardboard style so I didn’t think this would cause the noise to make a higher pitch sound. The unit is working as designed. Call complete.

Near Barrington Way, Austin, TX 78759
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and found thermal fuse blown. Replaced thermal fuse.now unit operates as designed.

Near Falconers Way, Pflugerville, TX 78660
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW9200SQ02 "Arrived on site and set washer into diagnostic cycle and found no saved error codes. Ran automatic test and washer spun correctly, ran a drain and spin cycle and it reached spin speed properly. Could not duplicate customers experience, washer is operating properly at this time. No water leaks detected at time of service."

Near Newhall Ln, Austin, TX 78746
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDPE234GPS "Arrived on site for dishwasher door not shutting. Inspected unit and found standing water in unit. Inspected door and hinges and found door not setting correctly in right hinge. Corrected door and attempted to drain water from unit. Found drain pump not activating. Tested voltage to drain pump and found 120 volts. Removed water from unit with shop vac. Performed diagnostics mode, 6-4 float switch opened and 8-2 drain failure. Monitor test cycle and water connection. All tested good, no water leaks present."

Near Vernell Way, Round Rock, TX 78664
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for “will not wash” complaint. Inspected unit and found inlet valve solenoids failing. Removed and replaced inlet valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Pecangate Way, Manor, TX 78653
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for unit making weird noise. Test unit and found noise coming from speaker on console. Will need to order new console stainless W11296171. Office to reschedule ; ordrng 1 W11296171 (CONSOLE STAINLESS )

Near Challis Court, Austin, TX 78737
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC "Arrived on site. Replaced rotor and bearing. Ran cycle, all functions tested OK. No leaks present. Job complete"

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC "Arrived on site. Replaced rotor and bearing. Ran cycle, all functions tested OK. No leaks present. Job complete"

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC "Arrived on site. Replaced rotor and bearing. Ran cycle, all functions tested OK. No leaks present. Job complete"

Near Appellation, New Braunfels, TX 78132
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED8900BC0 "Arrived on site and disassembled dryer and found all functions are operating properly, although replacing belt, blower fan, may make a slight improvement they are all operating. Customer will inspect house vent exhaust to trying to Termine if it is still an airflow issue."

Near Pemberton Way, Austin, TX 78737
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8900BC0 "Arrived on site for bad aroma during the wash cycle, Attempted to disassemble washing machine but found basket will not separate from the tub. Washer has residue buildup but since he will not separate advised customer to run cleaner. Found stand pipe is installed correctly, other than completely rebuilding tub and basket assembly no correction can be made to remove the smell.

Near Pemberton Way, Austin, TX 78737
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE254ESS2 "Arrived onsite for the washer that just turns off in the middle of a cycle or when the drying cycle tries to start. I checked stored error codes and found an F6E3, F9E2, & F9E1. I erased the codes and ran the diagnostics cycle. I could hear the diverter switching between the upper and lower wash arms. The unit completed the cycle and the F9E2 came back. I replaced the control and ran the diagnostics cycle again. The unit completed the cycle and is working as designed. Call complete."

Near Big Bend Dr, Austin, TX 78731
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF775SAYM0 "Arrived on site for customer complaint of unit leaking, found lots of hard water build up on and around door gasket, I replaced door gasket and instructed customer to clean dishwasher with clr and dishwasher magic. Collected payment on check.

Near Miss Donna Ln, Dripping Springs, TX 78620
Kevin B.

Kevin B.

WASHER ROPER RTW4516FW2 Arrived on site and sound customer is experiencing washer filling up to the top regardless of how large the load size is. Customer is also experiencing washer is not spinning clothes out. Replaced control board to address the water level but will also need cam kit and actuator to correct issue.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)

Near Yarrow Ct, Austin, TX 78733
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID308ESS1 "Arrived on site for no ice. Ran diagnostics no water entering reservoir good voltage to valve reading 120vac unit passed all other diagnostics. Diagnosed unit will need water valve. Installed new valve ran diagnostics water entering reservoir,during fill found water leaking from a crack on reservoir above drain pump. Added sealer to crack advised customer to let sealer dry 24hrs if water continues to leak from reservoir part will need to be replaced and will be responsible for part price."

Near Wintercreeper Cove, Austin, TX 78735
Steve C.

Steve C.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on site on the unit flames are not correct. Test of the units and down it is a new home and it’s not converted to LP. Found the unit will need a new LP conversion kit. And advise the customer not to use the middle burner due to flame is extremely high.; ordrng 1 W10853432 (LP KIT)

Near Co Rd 205, Lampasas, TX 76550
Steve C.

Steve C.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site to replace the power supply and the icebox fan due to unit powers on and off. Replaced both parts and tested unit. Unit works properly and all water connections were dry at time of service.

Near Plateau St, Copperas Cove, TX 76522
Joseph C.

Joseph C.

DISHWASHER MAYTAG PDB1600AWE "Arrived on site for “water coming into unit, from sink” complaint. Per my previous diagnosis, removed and replaced drain hose and seal kit/plunger. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Nuttall Dr, Austin, TX 78724
Steve C.

Steve C.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site for the unit will continuously turn on and off and will display PO. Called Whirlpool sr#7723704778 and found the ice box fan will barely blows any air. Whirlpool advise to replace the power supply board and ice box fan. Will need AUTHO and reschedule customer.; ordrng 1 CNOTE (AUTHO ) and 1 W10624574 (cntrl-elec SUPPLY)

Near Plateau St, Copperas Cove, TX 76522
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL WCG97US0DS00 Arrived on site for cooktop flame too low. Performed diagnostics and tested burners. Made minor adjustment to left burner. Spoke with customer on the design of the grates and user care guide. All tested good.

Near Centennial Loop, Round Rock, TX 78665
Diego G.

Diego G.

COOKTOP KITCHENAID KICU569XSS Arrived on site. Check for no operation issues. Found error code F 29 and C81 flashing on all elements. Will need both modules and display to repair unit. Office to reschedule; ordrng 1 W10885135 (MODULE )

Near Winding View, New Braunfels, TX 78132
Diego G.

Diego G.

COOKTOP KITCHENAID KICU569XSS Arrived on site. Check for no operation issues. Found error code F 29 and C81 flashing on all elements. Will need both modules and display to repair unit. Office to reschedule; ordrng 1 W10885135 (MODULE )

Near Winding View, New Braunfels, TX 78132
Diego G.

Diego G.

COOKTOP KITCHENAID KICU569XSS Arrived on site. Check for no operation issues. Found error code F 29 and C81 flashing on all elements. Will need both modules and display to repair unit. Office to reschedule; ordrng 1 W10885135 (MODULE )

Near Winding View, New Braunfels, TX 78132
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on job to replace freezer door. After replacement of door check seal and operation. No leaks detected at time of service

Near Pebblestone Rd, Dale, TX 78616
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for refrigerator having loose door handle and to of the RC shelves damaged. Inspected shelves and found small shelf stainless bent at end, found drawer shelf stainless had dents and bigger shelf, stainless was not wrapped around edge and because of this shelf had sharp edge. Removed door handle and found screw threads worn and not allowing screw to tighten. Added screw to handle and installed. Tested door. Removed shelves and installed new. Found big shelf off square and not aligned with other shelf. Called parts department (SR), will leave new shelf in unit and taking the one with sharp edge, due to safety concerns. All other operations check good. Will need to reorder DOA shelf and replace drawer shelf and drawer shelf. Office to schedule appointment when ETA is available.; ordrng 1 W11213107 (SHELF ) and 2 W11226546 (DRAWER RAILS.)s and 1 W11243759 (SHELF )"

Near Centennial Loop, Round Rock, TX 78665
Al R.

Al R.

DISHWASHER MAYTAG MDB6769AWS2 Arrived to inspect dishwasher ( LIGHT SHOWS AS CLEAN BUT DISHES ARE STILL DIRTY AND NOT WET- NOT WASHING AT ALL- NO WATER AT ALL). I confirmed the complaint and attempted to diagnose the unit. The dishwasher would not advance to test mode. I removed and replaced the control. I reassembled the unit and tested the unit. Unit now operates as designed. All water lines were dry at the time of service.JOB COMPLETE.

Near Spring Dr, Killeen, TX 76542
Paul R.

Paul R.

OVEN WHIRLPOOL WEG760H0DS0 Arrived onsite for the range giving a cooling fan error message. I found an F8E0 error. I cleared the error and tested the unit. At 170 degrees the fan came on but was dragging and running slow. The error popped back up. I changed the cooling fan and tested the oven. The unit is working as designed.

Near Emerald Hill Dr, Austin, TX 78759
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GSF26C5EXW00 "Arrived on site. Replaced pad for ice. Ran dispenser, all functions tested OK. No leaks present. Job complete"

Near Lakewood Cir, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GSF26C5EXW00 "Arrived on site. Replaced pad for ice. Ran dispenser, all functions tested OK. No leaks present. Job complete"

Near Lakewood Cir, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GSF26C5EXW00 "Arrived on site. Replaced pad for ice. Ran dispenser, all functions tested OK. No leaks present. Job complete"

Near Lakewood Cir, Wimberley, TX 78676
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL DU1055XTPS0 Arrived on site to test unit for blinking light. Test unit and found unit washing and heating correctly. Checked filter and filter was cleaned. Advised customer to run hot water at sink to allow hot water at unit to clean better. Job complete.

Near Franklin Park Dr, Austin, TX 78744
Steve C.

Steve C.

WASHER WHIRLPOOL CAE2745FQ0 "Arrived on site for the unit is leaking water. Tested the unit and found the leak is from when the unit is putting water to the tub, the water is hitting the tub ring as well. Found the lid panel was not pushed back properly. Removed the top lid assembly and secured the panel. Tested the unit and unit works properly. All water connections were dry at the time of service."

Near Bundrant Dr, Killeen, TX 76543
Joseph C.

Joseph C.

WASHER WHIRLPOOL CHW9160GW0 "Arrived on site for “F25 error code” complaint. Inspected unit and found connector plug for motor to mcu loose, in mcu plug. Fully inserted plug into mcu. Cleared codes. Tested unit. Unit checks good. No leaks detected, at time of service."

Near Manor Rd, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL ED2KHAXVB01 Arrived on site for no cool. Clicking noise from compressor compartment. Removed cover found compressor extremely hot and not powering on. Installed new starter to compressor powered unit on compressor powered on. Advised customer er to allow 24 hrs for unit to cool down

Near Meadow Vale, Austin, TX 78758
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not washing. Inspected unit and pointed out scratches to customer (see SD-QuickPic). Performed diagnostics mode, error code F8-E2 pump,failure. Found motor not activating. Tested voltage at wash motor and found present. Tested motor resistance and found opened. Tested drain pump and found activating and working as designed. Tested drain pump resistance and found within range. Removed failed sump motor and installed new. Performed diagnostics test, checked for water leakage and monitor cycle. All tested good, no water leaks present."

Near Cyril Dr, Hutto, TX 78634
Lou S.

Lou S.

DISHWASHER AMANA ADB1400AGS1 "arrived on site to inspect dishwasher dispenser not working. Upon further inspection, I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed and the dispenser opened like it should. The drain pump and element both operated as designed. I gave recommendations, to the customer, on use and care and types of detergents and rinse aids to use. No water leaks observed during service, job completed."

Near Liberty Hill, TX 78642
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5640XW0 "Arrived on site for customer complaint of washer not starting cycle and bad electric burning smell. Found control board energizing both winding on motor causing smell and unit not to spin, found faulty control board. I quoted customer for control, he is not going with control at this time. Error codes F2e3, f3e1, f1e2 f0e0 f2e1,

Near San Diego Rd, Austin, TX 78737
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 WRF990SLAM02 Arrived to instal parts. I found the adapter was not needed and the ice maker housing required seating onto the chassis correctly. The fan would not operate and I removed and replaced it with the harness assembly. The drain tube in the lower unit area was gapped and had been leaking for some time. I sealed the tube and then squared and leveled the chassis and doors. All functions appeared to be present and the airflow returned to the rc. No leaks observed during service.

Near Goldenoak Cir, Round Rock, TX 78681
Leonardo C.

Leonardo C.

RANGE KITCHENAID KDRU783VSS03 arrived on site to replace board for right oven. Replaced board and error code went away but unit not heating. Large oven and small oven both not heating. Will need to order new tod both oven not heating. ordrng 1 2HOURJOB (2 HOUR JOB ) and 2 WP4449751 (TOD)s

Near Kaden Way, Austin, TX 78738
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 Arrived onsite to install new RF door to SxS refrigerator from prior tech’s diagnosis. Removed and replaced door assembly. Reassembled. Icemaker now calls for water. No other issues found. All water connections were dry at time of service.

Near La Paloma Loop West, Salado, TX 76571
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48QVS02 "Arrived on site for freezer door popping open. Tested freezer door operation,found door not making good seal while closing. Adjusted packages in freezer to prevent interference with door closure. Tested door operation good door making good seal closed fresh food door freezer door no longer popping all the way open."

Near Elton Ln, Austin, TX 78703
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Arrived on sote for control and adapt and dampener replacement. Replaced control kit, and upon replacing dampener found unit completely frosted. So defrosted entire EVAP and replaced dampener so the unit will cool unit we can return with new EVAP fan and harness kit.. No leaks on site will use adapter on return visit; ordrng 1 CNOTE (PART AUTHO) and 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire)"

Near Goldenoak Cir, Round Rock, TX 78681
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 WRT138FZDB00 Arrived to replace damaged doors. I verified damage to the doors and then replaced both doors and verified operation. No leaks observed during service.

Near Panther Hollow Drive, Marble Falls, TX 78654
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDF331PAHB0 WDF331PAHB0 Arrived to inspect no circulation. 3-3 was stored. I found the unit would howl in service mode and I discovered the electrical connector on the inlet valve had came off. I corrected the issue and tested and the unit worked as designed. No leaks observed during service.

Near Panther Hollow Drive, Marble Falls, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Arrived on site or unit with damaged doors. Found both doors to have dance. Replace both doors. All water connections are dry.

Near Panther Hollow Drive, Marble Falls, TX 78654
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW9400SW02 Arrived on site for hot water coming in during cold .switched hot and cold . All checked good . No water leaks detected at time of service . Job complete.

Near Honeysuckle Trail, Austin, TX 78759
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to replace control panel for dishwasher. Replaced panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near La Barzola Bend, Austin, TX 78738
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KFIV29PCMS01 Arrived on site for noise from freezer section. Found fan hitting ice. Found sealed system leak causing the condition. Replaced contaminated sealed system due to fresh food section evaporator. All water connections were dry.

Near Shenandoah Trail, Elgin, TX 78621
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW8800YC0 Arrived on site for washer lid not working properly. Lid is broken and will need replacement. The lid shows to be an ex part. customer is going to replace her unit.

Near Ranch Rd 261, Buchanan Dam, TX 78609
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL KDFE204ESS0 "Arrived on sote for top rack falling, found right adjuster broken, replaced adjuster and Testd good. No leaks on site Adjuster

Near Curtis Dr, Round Rock, TX 78681
Lou S.

Lou S.

OVEN WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range oven not working. Upon further inspection, the customer advised that the oven would not light. I tested the range cooktop burners and all were operating as designed. I turned the oven on Bake at 350 degrees at the control and the Ignitor never came on. I pulled the unit from its place and removed the back cover to expose the Ignitor wires. I found that the Ignitor wires were not connected. I connected the wiring and tested the unit and the Ignitor glowed and the burner came on. The unit began to heat as designed. I advised the customer of my findings. No gas leaks detected during service, job completed."

Near Dove Hill Dr, Cedar Park, TX 78613
Steve C.

Steve C.

DRYER MAYTAG MEDC465HW0 Arrived on site for the unit is not catching lint on the trap. Tested the unit and found the wheel was stuck. Disassembled the unit and secured the wheel. Tested the unit and unit works properly. Advise customer to clean air vents every six months.

Near Woodlake Dr, Killeen, TX 76549
Kevin B.

Kevin B.

WASHER WHIRLPOOL LLR9245DQO "Arrived on site and found no cold water from valve, inspected connection and found that it is corroded at the inlet. Also found let’s switch is breaking, also found agitator dogs are not working. Replaced valve and lid switch but will need to order a new agitator. No water leaks from connections at time of service.; ordrng 1 285574 (AGITATOR)"

Near S 1st St, Austin, TX 78745
Brandon C.

Brandon C.

WASHER WHIRLPOOL CAE2745FQ0 "Arrived on site for customer complaint of unit leaking, found leak coming from water valve, I replaced valve unit tested good.

Near US-281, Johnson City, TX 78636
Paul R.

Paul R.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived onsite for the refrigerator making a loud noise. Ms stated the noise lasted for 7 days but it stopped making the noise now. Ms had a recording of the noise and it sounds like the evaporator fan hitting ice. I asked ms if the noise was louder when the FC door was opened and she stated yes. Ms also stated the interior lights won’t work and the dispenser functions are not working. I found the deli UI shorted out causing the interior light not to work. I found a failed UI causing the dispenser functions not to work. When in no cool mode the evaporator fan would continue to run. Need to replace the main control and possibly the evaporator fan motor for this. I ran test 6 and I’m getting no voltage out of the main control to the defrost circuit. I tested the defrost circuit from the control and was getting 30.5 ohms indicating the circuit is good and calling for defrost. The FC evaporator is frosted up causing the fan noise the customer was hearin

Near Harrogate Dr, Austin, TX 78759
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KDTE254ESS2 Arrived on site to diagnose a dishwasher with a rack that is not sitting properly. Found adjuster on right side of upper rack broken and not allowing rack to mount to rail. Replaced adjuster and tested unit. Found all is working properly at this time. No leaks were found at time of service

Near Fall Creek Estates Dr, Spicewood, TX 78669
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for customer complaint of RC section not cooling properly. Checked temperatures and found RC @49F. Dustin SR#7723716776 and advised to check thermistor. Removed evaporator cover and found thermistors wires corroded. Unit will need new thermistor W11087438 (Evap Fan) . All water connections were dry at time of service.; ordrng 1 W11087438 (motor-evap)

Near N Beal St, Belton, TX 76513
Scott  M.

Scott M.

OVEN WHIRLPOOL WEE745H0FS "Arrived on site for uneven cooking times , and also found most of controls were not beeping when pushed . Replaced control board and all buttons are working . Ran temp check and was getting an avg 349 . Job complete."

Near Chelsea Moor, Austin, TX 78759
Lou S.

Lou S.

WASHER ESTATE TAWX400RQ2 "arrived on site to inspect washer not draining water. Upon further inspection, I attempted to drain the water out of the unit by turning the dial/timer and nothing happened. When I lifted the lid, I did not hear the switch engage. I opened the control panel to expose the lid switch and using my multimeter, I checked for ohms on the switch and it was open. I removed and replaced the switch and when I closed the lid, I heard the switch engage. I turned the dial/timer to spin and the unit began to drain the water and I could hear the tub spinning. I advised the customer of my findings/repair. No water leaks observed during service, job completed."

Near Kinloch Dr, Cedar Park, TX 78613
Steve C.

Steve C.

DISHWASHER GE GLD5660N10SS Arrived on site for the unit is not washing dishes properly. Tested the unit and found very little water will enter the unit. Removed the supply line and there is good water pressure. Found the valve screen is clogged with deposit. Used the valve wd15x10003 from job 205820. Replaced the valve and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Lindsey Dr, Copperas Cove, TX 76522
Joseph C.

Joseph C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for “cracked door” complaint. Inspected unit and found lid cracked and loose, at hinges. Removed and replaced lid. Unit checks good. No leaks detected, at time of service."

Near Platt Ln, Austin, TX 78725
Kevin B.

Kevin B.

WASHER AMANA NTW4516FW1 "Arrived on site and set washer into diagnostic cycle and did not find any saved error codes, found incoming water flow on cold valve is bad. Resecured valve harness and it is now operating properly. Are functions correct and diagnostic cycle, job complete"

Near Clover Ct, Austin, TX 78745
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG975H0HZ0 Arrived on stite for unit that needs new touch panel. Previous tech accidentally ordered the console trim and not the control. Ordering touch control ; ordrng 1 W11284302 (CONTROL)

Near Marino Cove, Round Rock, TX 78665
Wesley P.

Wesley P.

WASHER AMANA NTW4516FW0 Arrived on site and found unit latch failed. All else checks good. Replaced latch. Unit operating properly after repair.

Near Masterson Pass, Austin, TX 78753
Wesley P.

Wesley P.

WASHER AMANA NTW4516FW0 Arrived on site and found unit latch failed. All else checks good. Replaced latch. Unit operating properly after repair.

Near Masterson Pass, Austin, TX 78753
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8040DW4 Arrived on site and found unit making noises during wash cycle. Described noise causes to customer. Found unit washplate loose causing people sound during agitate. Tightened washplate to mitigate sound. Unit is now operating as designed. Advised customer on repair.

Near Blair Ave, Bastrop, TX 78602
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED800DW4 Arrived on site and inspected dryer for burn smell. Found normal dryer smell in effect. Good airflow and proper heating ranges. Advised customer that unit should be run at lower heat setting to reduce the effect of the burn smell. All else checks good.

Near Blair Ave, Bastrop, TX 78602
Arthur B.

Arthur B.

OVEN WHIRLPOOL WFE515S0ES1 Arrived onsite for customer complaint of freestanding range getting error code F5E1 (Door Latch) error. Confirmed code. Found door latch motor faulty. Removed and replaced door latch. Reassembled and tested. New door latch motor unlocked. No other issues found.

Near Dogridge Rd, Belton, TX 76513
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFE515S0ES2 "Arrived on site for “F9E0 error code” complaint. Inspected unit and found wall plug had one of the legs connected to neutral. So, neutral is hot. Left unit unplugged until electrician can correct miswired outlet."

Near Manor, TX 78653
James C.

James C.

MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived on site and tested operation. I found the hood bulb not working. Tested for proper voltage and found to be good. I found the bulb housing has discolored indicating a short. Installed new housing and quoted customer $14.62 for bulb. Installed new bulb and tested. Also instructed customer that the lens cover for the light only has one screw as the other side is hinged. Unit working properly. Job complete

Near Melda St, Leander, TX 78641
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site. Called tech-support and found out that they are exchanging unit. Instructed customer on what was going on. Cust will call Whirlpool to check on status. No leaks present. Job complete

Near Tempranillo, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site. Called tech-support and found out that they are exchanging unit. Instructed customer on what was going on. Cust will call Whirlpool to check on status. No leaks present. Job complete

Near Tempranillo, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site. Called tech-support and found out that they are exchanging unit. Instructed customer on what was going on. Cust will call Whirlpool to check on status. No leaks present. Job complete

Near Tempranillo, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site.Check for freezer door issues.Found freezer liner damaged underneath. Will need freezer door to repair unit. Instructed customer it takes up to 6 to 8 weeks for door to come in. Office to reschedule; ordrng 1 W10422791 (dor-fip ss)

Near Cherry Hill, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site.Check for freezer door issues.Found freezer liner damaged underneath. Will need freezer door to repair unit. Instructed customer it takes up to 6 to 8 weeks for door to come in. Office to reschedule; ordrng 1 W10422791 (dor-fip ss)

Near Cherry Hill, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site.Check for freezer door issues.Found freezer liner damaged underneath. Will need freezer door to repair unit. Instructed customer it takes up to 6 to 8 weeks for door to come in. Office to reschedule; ordrng 1 W10422791 (dor-fip ss)

Near Cherry Hill, New Braunfels, TX 78130
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4915EW2 "Arrived on site and found no saved error codes, ran all functions in manual diagnostic and everything is operating properly. Ran a calibration cycle and it completed properly, ran a full automatic test cycle and completed properly and no new error codes were generated. Could not duplicate customer complaint requested that apartment maintenance discuss experience further with resident, they’re not home at this time."

Near Brezza Lane, Austin, TX 78748
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for no ice and frost build up in freezer. Found ice maker had seized, got lost position code via diag, fount unit to be in adapter ice box update via serial number. also found ice built up inside door gasket causing bad sealing, will need to return with control kit, adapter box, and freezer gasket. ; ordrng 1 W10407216 (gasket-fip) and 1 W10864518 (adapter)"

Near Brown Dipper, Pflugerville, TX 78660
Brandon C.

Brandon C.

OVEN KITCHENAID KEBS208SSS04 "Arrived on site for customer complaint of upper oven error, found blower motor was faulty, I replaced blower motor, unit tested good. Collected payment on cc."

Near Black Stone Cove, Driftwood, TX 78619
James C.

James C.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site and tested unit. Found not power to unit. Checked outlet and found that the plug has not seated completely into socket. Secured plug and tested. Unit has no faults and checks good. Job complete

Near Lone Star Dr, Cedar Park, TX 78613
Scott  M.

Scott M.

DISHWASHER UNKNOWN DD24DCTX7 Arrived on site replaced motor rotor assy. Ran test unit is draining as designed . No water leaks detected at time of service . Job complete .

Near Adirondack Trail, Austin, TX 78759
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and tested unit. Found that the ice bin had ice build up under it and the fill tube had frozen. Thawed fill tube and tested operation. Found ice maker has failed so I installed new. Tested operation. Unit working properly. Job complete

Near Sedro Trail, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job for complaints of noise and not cooling properly in refrigerator section. Found the cover completely frosted. Called TEC line 7723719173 and instructed to thaw refrigerator and replace cover. ; ordrng 1 CNOTE (AM SERVICE PLEASE )

Near Thomas Dr, Martindale, TX 78655
Robert J.

Robert J.

COMPACTOR KITCHENAID KTTS505ESS Arrived on job to replace nameplate and front panel. Replacement panel included nameplate. After replacement of panel test door operation.

Near Haven Point Loop, New Braunfels, TX 78132
Steve C.

Steve C.

WASHER WHIRLPOOL WFW8540FW1 Arrived on site for the unit is not draining and leaves clothes wet. Tested the unit and found the drain line to the house is attached to other hose to drain outside. Advise customer to call a plumber to fix the drain due to water siphoning back to the unit. Unit works properly and all water connections were dry at the time of service. This is a different issue prior to last visit.

Near Harbor Dr, Waco, TX 76712
Clif L.

Clif L.

OVEN KITCHENAID KOSE500ESS03 Arrived on site to diagnose an oven that is not heating properly. Tested unit thoroughly and found temperature consistently 10° too low. Reset calibration settings to compensate for temperature offset. All is working properly at this time.

Near Ranch Rd 2222, Austin, TX 78730
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF560SAFT2 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that when they had the unit installed and tested, they found that it was leaking from the back of the unit. When I arrived, the unit was pulled out of the cabinet area and still connected to water and electricity and drainage. The customer advised that they found that it was leaking from the back right top corner. I could see evidence of a leak. I place the unit in diagnostics and tested with no error codes showing and placed my towel under the back right corner of the unit. After the water dispensed, the unit began to wash and water began to leak from the back right top corner. I found that the tub is dented causing the seal between the top of the unit and the back panel to be broken allowing water to leak out. It appears that something hit the unit and dented it as there is a scratch in the metal where the dent is. I advised the customer of my findings and t

Near Timber Trail, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for loud noise. Powered unit on loud noise from vibration of condenser coil. Adjusted mounting brackets from compressor to frame. Noise no longer present unit working as designed.

Near Lehman Way, Austin, TX 78747
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for broken heater wire,faulty ui and icemaker. Removed door and ui installed new fresh food door,updated icemaker and ui powered unit on checked ui operation and water dispenser u it working as designed."

Near Doe Run, Austin, TX 78748
Paul R.

Paul R.

WASHER MAYTAG MAH3000AWW Arrived onsite for the washer that will not spin the clothes out properly. I found the motor weak when under a load and not spinning. Need to install a motor/control kit to complete service. Also ordering a new belt because of normal wear. Ordering 12002039 MOTOR-DRVE & 12001788 KIT; BELT & ISOLATOR. RS for Wed 12/19.; ordrng 1 12001788 (KIT; BELT & ISOLATOR) and 1 12002039 (MOTOR-DRVE)

Near Great Oaks Dr, Round Rock, TX 78681
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4616FW0 Arrived on site for “no power to unit” complaint. Inspected unit and found high limit thermostat blown. Removed and replaced high limit thermostat. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near US-290, Austin, TX 78724
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to replace upper rack adjuster, positioner clip, rails, and dishwasher door gasket. Replaced all parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."

Near Sendera Bonita, Lakeway, TX 78734
Wesley P.

Wesley P.

WASHER MAYTAG LAT9406AAE Arrived on site and found unit gearcase seized. Advised customer on advice from management and customer has decided to buy new.

Near Sandpiper Spot Ct, Pflugerville, TX 78660
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site to diagnose a dishwasher that will not turn on. Found control locked out and non-operational. Reset controls and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Red Oak Cir, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WGD7500GW0 "Arrived on site for dryer door pooping open durning cycle. Performed diagnostics mode and checked fault codes, none found. Tested door operation and found door catch worn. Removed door catch and strike and installed new. Tested unit. Found unit popping open when off. Inspected hinges and panel. Found penal indention for screws not aligned not able to determine if door panel or front panel is off. Failure has caused hinges to bend. Return with both front panel and door panel, left and right hinges, springs, door catch and strike. Office to schedule appointment when ETA is available. At time of service no ETA availability for door springs. ; ordrng 1 279659 (panel) and 1 SEENOTE (SCH APT) and 1 W10284140 (hinge) and 1 W10284141 (hinge) and 1 W10513691 (door) and 1 W10675495 (strike) and 2 WP3387565 (SPRINGS)s"

Near Sara Dr, Round Rock, TX 78664
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to install previously diagnosed and ordered parts. Due to the third rack tracks being either broken or twisted and bound, I removed and replaced both tracks and tested the rack and it operated as designed. I tested the unit in diagnostics and it operated as designed with no error codes. No water leaks observed during service, job completed."

Near Lavon Bend, Austin, TX 78717
Scott  M.

Scott M.

WASHER WHIRLPOOL MHW3505FW1 "Arrived on site for door not unlocking . Ran diagnostics and got long drain error . Checked and found failed drain motor. Replaced drain pump . Ran diagnostics, all checked good . No water leaks detected at time of service . Job complete ."

Near Austin, TX 78723
Joseph C.

Joseph C.

RANGE AMANA AEP222VAW2 "Arrived on site for “blown rear left infinite switch” complaint. Inspected unit, after blowing first infinite switch, and found rear left element wire shorted to ground. Repaired shorted condition. Removed and replaced infinite switches. Unit is performing as designed."

Near Shady Oaks Loop, Cedar Creek, TX 78612
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for replace filter light flickering and controls flashing, replaced panel and Tested good, unit is now operates as design. No leaks on sote"

Near Hat Bender Loop, Round Rock, TX 78664
Luis M.

Luis M.

REFRIGERATOR KENMORE 253.7889014 Arrived on site for no ice. Icemaker making loud noise and no water entering icemaker diagnosed failed icemaker. Installed new icemaker icemaker filled with water unit working as designed.

Near Strobel Ln, Austin, TX 78748
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for complaints of water spots/drying complaints, found Unser not using rinse and also found heater not running, found connector for heater not plugged in, re connected and tests good, no leaks on site"

Near Hat Bender Loop, Round Rock, TX 78664
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED8900BC "Arrived on site for customer complaint of unit having check vent error, found vent was restricted, unit tested good."

Near Pebble Creek Ln, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 arrived on site for frost in freezer opened door overlooked unit found middle divider warped. Checked divider with level and divider bows inward about 12” across called tech support not repairable product being sent to product review team File #7723728528

Near Hub Cove, Austin, TX 78759
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to test unit for not drying. Test unit and found no error codes on control. Test hater and heater coming on at this time. Found customer not using rinse aid advised customer to use rinse aid to help unit dry better. Job complete no leaks present at this time.

Near Michaelis Rd, Kyle, TX 78640
Robert J.

Robert J.

DRYER WHIRLPOOL MEDX655DW0 Arrived on job for complaints of noise. Removed filter and front to check seal. Found small rock stuck in felt seal area. Removed and reassembled dryer. Tested operation and noise level now normal.

Near Northstar Loop, New Braunfels, TX 78130
Diego G.

Diego G.

COOKTOP WHIRLPOOL WCG97US6HS00 "Right on site. Check for burner issues. Found burner ahead not seated correctly allowing no flame. Adjusted burner ahead and cycled, all functions tested OK. No leaks present. Job complete"

Near High Forest Dr, New Braunfels, TX 78132
Diego G.

Diego G.

COOKTOP WHIRLPOOL WCG97US6HS00 "Right on site. Check for burner issues. Found burner ahead not seated correctly allowing no flame. Adjusted burner ahead and cycled, all functions tested OK. No leaks present. Job complete"

Near High Forest Dr, New Braunfels, TX 78132
Diego G.

Diego G.

COOKTOP WHIRLPOOL WCG97US6HS00 "Right on site. Check for burner issues. Found burner ahead not seated correctly allowing no flame. Adjusted burner ahead and cycled, all functions tested OK. No leaks present. Job complete"

Near High Forest Dr, New Braunfels, TX 78132
Diego G.

Diego G.

COOKTOP WHIRLPOOL GCI3061XB01 Arrived on site. Check for no operation issues. Found error code F 47 for communication error. Verified all connections all checked OK.Will need correct module to repair unit. Ordered module and displays for return. Office to reschedule; ordrng 1 W10607547 (module)

Near Autumn Chase, New Braunfels, TX 78132
Diego G.

Diego G.

COOKTOP WHIRLPOOL GCI3061XB01 Arrived on site. Check for no operation issues. Found error code F 47 for communication error. Verified all connections all checked OK.Will need correct module to repair unit. Ordered module and displays for return. Office to reschedule; ordrng 1 W10607547 (module)

Near Autumn Chase, New Braunfels, TX 78132
Diego G.

Diego G.

COOKTOP WHIRLPOOL GCI3061XB01 Arrived on site. Check for no operation issues. Found error code F 47 for communication error. Verified all connections all checked OK.Will need correct module to repair unit. Ordered module and displays for return. Office to reschedule; ordrng 1 W10607547 (module)

Near Autumn Chase, New Braunfels, TX 78132
Diego G.

Diego G.

RANGE WHIRLPOOL WFE515S0ES1 Arrived on site. Replaced both hinges for oven door. All functions tested OK. job complete

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

RANGE WHIRLPOOL WFE515S0ES1 Arrived on site. Replaced both hinges for oven door. All functions tested OK. job complete

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

RANGE WHIRLPOOL WFE515S0ES1 Arrived on site. Replaced both hinges for oven door. All functions tested OK. job complete

Near Sundance Parkway, New Braunfels, TX 78130
Steve C.

Steve C.

MICROWAVE GE JNM1541DM4BB Arrived on site to replace the door on the unit due to coming apart. Replace the door and tested the unit. Unit works properly and job complete.

Near Sendero Lane, Waco, TX 76712
Robert J.

Robert J.

DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on job to replace sump and motor. After replacement of parts ran diagnostics and test operation. No leaks detected at time of service

Near Antigua Cove, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for no ice. Found icemaker mold warped diagnosed failed icemAker. Installed new icemaker assembly,ran diagnostics water filled icemaker unit working as designed.

Near Cruz St, Austin, TX 78741
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site and found unit had not been repaired by plumber. Traced supply line and found kink. Repaired by straightening kink. All checks good.

Near Kaden Prince Drive, Pflugerville, TX 78660
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL GI15NDXZQ1 COMPLETELY DIFFERENT ISSUE FROM PREV REPAIR OF TOO MUCH ICE. Arrived on site for no ice. ran diagnostics valve to getting power diagnosed failed pump not sending 120 vac to valve. Installed new pump and installed updated valve. Found no water pressure to unit during valve replacement. Pulled unit out external water filter. Advised customer to have external water filter replaced; used 1 W10908287 (PUMP) from stock

Near W 15th St, Austin, TX 78701
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF535SWHW00 "Arrived on sote for minor frost built on left side of freezer drawer, found tension rod not lined up off my 2 teeth and 1/4" door gap on left side. Units allied all buckets and reset tension rod and reinstall allied bins, and tested good, no gap no leaks on site"

Near Rebecca Dr, Austin, TX 78758
Wesley P.

Wesley P.

WASHER MAYTAG MVWX655DW0 Arrived on site and found unit pressure hose kinked. Unkinked and tested. Nit now operating properly after repair.

Near Kirkland Hill Path, Austin, TX 78754
Lou S.

Lou S.

DISHWASHER MAYTAG MDB8959SFZ4 "arrived on site to inspect dishwasher door not closing. Upon further inspection, I found that the door was not staying latched. When I removed the toe plate to adjust the feet, I found that the legs were badly bent outward on both sides. I attempted to correct it, but it did not work. Also, I found that the hinges were badly damaged as if someone were beating on them with a metal object. Due to the legs being bent so bad, the tub will need to be replaced as will the hinges, brackets, strike and latch. Also, I found that the spring in the dispenser had come off its mont and was hanging out of the dispenser door. It will need to be replaced. I am ordering the tub, tub seal, dispenser, and will return with the brackets, hinges, strike and latch that were prescreened for this call. Customer requested LSO on return so ordering CNOTE-LSO. No water leaks observed during service. Office to schedule return service.; ordrng 1 CNOTE (LSO) and 1 W10861000 (detergent

Near Lime Creek Rd, Leander, TX 78641
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "WDT730PAHZ0 F9E1 code stored. I found the unit would fill and attempt to circulate and the pump could be heard, but there was no circulation. I removed and replaced the pump and tested. Operational test good, no leaks observed during service."

Near 3rd St, Marble Falls, TX 78654
Clif L.

Clif L.

RANGE WHIRLPOOL JGRP436WP02 Arrived on site to diagnose a range with a control that will not power on. I found power supply control board failed in unit and electrically shorted out. Replaced power supply control and tested unit. Found all electronics are fully functional at this time. As gas was shut off the home I was not able to perform routine gas leak check.

Near Bullard Dr, Austin, TX 78757
Joseph C.

Joseph C.

WASHER MAYTAG MVWC200XW2 "Arrived on site for “shaking violently during spin cycle” complaint. Inspected unit and found gearcase shaft bent and basket bent. Suspensions are worn out, as well. Ordering new basket. Will need authorization. No leaks detected, at time of service. Office to set return schedule, due to need for authorization.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 W10349185 (basket assy)"

Near Menifee St, Austin, TX 78725
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for stainless coming off door. Replaced front door test unit and unit test good job complete.

Near Airedale Road, , TX 78748
Lou S.

Lou S.

WASHER WHIRLPOOL WFW85HEFC1 "arrived on site to inspect washer leaking. Upon further inspection, the customer advised that the unit leaked water and it was enough to puddle under the unit and under the dryer. I placed the unit in diagnostics and tested and it showed error code F5E2 (door lock). I cleared the code and continued with testing. The unit operated as designed with no error codes at the end of testing and there were no leaks observed. I removed the back panel to expose the drain pump and hoses. I removed the drain filter and the filter was clean. There were no signs of water leaks in the cabinet area of the unit. I put the back panel back on and remove the front panel to inspect the bellow. I found no he bellow. Once I got the front panel put back on, I tested the unit again and did not have any leaks showing. I advised the customer of my findings/non-findings. No water leaks observed during service, job completed."

Near Hollybrook Cove, Cedar Park, TX 78613
Robert J.

Robert J.

MICROWAVE AMANA AMV2307PFS0 Arrived on job for complaints of light not turning off causing bulb to break. Control not shutting power off to bulb. ; ordrng 1 W10849846 (cntrl-elec)

Near Braeden Brooke Drive, San Marcos, TX 78666
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for unit with no heat, replaced cap and mag and didn't heat, tested diode and tested good, trans is receiving 120v, but not running that mag, unit will need interlocks and trans to so please repair; ordrng 1 W10836753 (transformr) and 1 W11252186 (INTLOCK) and 1 W11252187 (INTLOCK)"

Near Solitude Dr, Pflugerville, TX 78660
Al R.

Al R.

REFRIGERATOR MAYTAG MFI2570FEZ02 Arrived to inspect refrigerator making loud humming noise. I checked the unit and discovered there were small air gaps in the lower freezer compartment. I leveled the door to prevent any further warm air introduction into the unit.

Near Del Mar Dr, Copperas Cove, TX 76522
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for “no heat” complaint. Inspected unit and found magnetron, capacitor and diode to be burned out or faulty. Removed and replaced magnetron, capacitor and diode. Tested unit. Unit is performing as designed."

Near Shady Ln, Austin, TX 78721
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KSC24C8EYP02 Arrived on site. Check for no ice issues. Called tech-support and troubleshooted. Found Damage harness in freezer door. Will need freezer door to repair unit. Customer Declined estimate for repair. Will need to reimburse customer for previous repair. job complete File#7723716975

Near Woodland Ave, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KSC24C8EYP02 Arrived on site. Check for no ice issues. Called tech-support and troubleshooted. Found Damage harness in freezer door. Will need freezer door to repair unit. Customer Declined estimate for repair. Will need to reimburse customer for previous repair. job complete File#7723716975

Near Woodland Ave, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KSC24C8EYP02 Arrived on site. Check for no ice issues. Called tech-support and troubleshooted. Found Damage harness in freezer door. Will need freezer door to repair unit. Customer Declined estimate for repair. Will need to reimburse customer for previous repair. job complete File#7723716975

Near Woodland Ave, New Braunfels, TX 78130
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on sote for no ice, found ice maker not seeing power to valve to fill, replaced ice maker and didn't pass, repaired vale and tests good, no leaks on site"

Near N Interstate Hwy 35, Pflugerville, TX 78660
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for customer complaint of upper rack falling off, found stop was missing, I installed stop, unit tested good. Also added a loop in drain hose under sink."

Near Hazelnut Ct, Driftwood, TX 78619
Al R.

Al R.

RANGE GE RB787WH1WW Arrived to install previously ordered part. I removed and replaced the element. I tested the unit and unit tested as designed.JOB COMPLETE

Near Ali Dr, Killeen, TX 76542
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8540BW Arrived on job for complaints of leaks. Found the tub ring leaks front left. Replaced ring and test. No additional leaks detected.

Near Garrett Trail, Maxwell, TX 78656
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL GI0FSAXVY012 "Arrived on site for customer complaint of no ice and broken/missing filter cover. Found faulty ice maker and missing cover. I replaced ice maker and cover, unit tested good."

Near Saddletree Ln, Dripping Springs, TX 78620
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Customer called PR and said ice maker had only produced a couple cubes since Friday's visit. On Sat. PR arrived on site and installed ice maker. Ice maker cycled and as of end of day had produced several batches of ice per customer. Job complete

Near Sea Ash Cir, Round Rock, TX 78681
Wesley P.

Wesley P.

DRYER MAYTAG MEDC300XW0 "Arrived on site and used can’t get kit to verify that airflow issue is causing drying problems. All checks good with dryer itself.

Near TX-71, Bastrop, TX 78602
James C.

James C.

MICROWAVE WHIRLPOOL WMH73521CS5 Arrived on site and tested operation. Customer stated the bulb went out and they installed a new bulb but it did not work. I found the new bulb has failed as well. I found the cause to be a shorted lamp housing. Installed new housing and customer will get new bulb. Job complete

Near Andele Way, Liberty Hill, TX 78642
James C.

James C.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and installed new controls and console. Tested unit operation and found upper and lower ovens heating correctly. Job complete

Near Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on site and found trickle leak from backed out ice line at valve. secured ice line in back and cleared ice blockage in ice line causing leak. Watched unit harvest and fill. All checks good. Unit is operating as designed.

Near Pecangate Way, Manor, TX 78653
Steve C.

Steve C.

WASHER GE GTW40SAJWW Arrived on site for the unit is not working properly. Tested the unit and found the unit is working properly. No water connections to the unit.

Near W Waco Dr, Waco, TX 76710
Scott  M.

Scott M.

WASHER WHIRLPOOL WET4027HW0 "Arrived on site for washer not spinning and or agitating . Ran diagnostics , got basket sped code . Found cap on ground dented broken at connector as well as belt off . Replaced cap and belt . Ran test cycle all necked good no water leaks detected ate f service . Job oplete ."

Near Shady Ln, Austin, TX 78721
Paul R.

Paul R.

DRYER WHIRLPOOL WED75HEFW1 Arrived onsite for the dryer with a no heat condition. I found 245VAC across the heater relay on the control because the relay would not close. I replaced the control and tested the unit. The unit is working as designed. Call complete.

Near W Beach Rd, Austin, TX 78734
Steve C.

Steve C.

VENTHOOD UNKNOWN UXT4030ADS2 Arrived on site for the unit fan will not turn on. Tested unit and found there is 120 V going to the fan motor But the motor will not turn on. Found the fan motor is defective. Replaced the motor fan and tested the unit. Unit works properly and job complete.

Near W Hwy 6, Waco, TX 76710
Clif L.

Clif L.

COOKTOP KITCHENAID KECC664BSS00 Arrived on site to diagnose a cooktop with a broken glass assembly. Found point of impact under knob for unit caused a glass breakage. Office will need to check coverage and schedule return appointment. Quoted homeowner for repair in case the repair was not covered by warranty. documented breakage impact point through quick pics.Glass (363.30+tax)Svc/Lbr (229.99); ordrng 1 CNOTES (CHECK FOR IMPACT COVERAGE) and 1 W10505189 (cooktop)

Near Foy Dr, Austin, TX 78734
Robert J.

Robert J.

DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of dryer turning off. Found loose connection at terminal block repair white wire of terminal block and re test. Operation normal

Near Diretto Dr, Canyon Lake, TX 78132
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site to test unit for right light hanging not sitting correctly and latch not latching. Replaced latch and Found damaged light assembly ordering new light WPW10638164 rescheduled for Tuesday 12/18 ; ordrng 1 WPW10638164 (LIGHT ASSEMBLY )

Near Watkins Way, Austin, TX 78746
Jonathan  S.

Jonathan S.

REFRIGERATOR MAYTAG MSD2641KEB "Arrived on site for refrigerator not cooling in RC. Measured temperature in RC at 37°. Checked for air flow out of damper. Tested defrost cycle, tested good. Inspected evaporator, no abnormal ice buildup. All tested good, no water leaks present."

Near Derby Day Ave, Pflugerville, TX 78660
Diego G.

Diego G.

OVEN WHIRLPOOL WFC150M0EB1 Arrived on site. Check for door issues. Found hinges damaged and missing screws. Will need hinges and screws to repair unit. Office to reschedule; ordrng 2 W10031790 (screw)s and 3 W10200660 (screw)s

Near Rosewood Dr, , TX 78616
Diego G.

Diego G.

OVEN WHIRLPOOL WFC150M0EB1 Arrived on site. Check for door issues. Found hinges damaged and missing screws. Will need hinges and screws to repair unit. Office to reschedule; ordrng 2 W10031790 (screw)s and 3 W10200660 (screw)s

Near Rosewood Dr, , TX 78616
Diego G.

Diego G.

OVEN WHIRLPOOL WFC150M0EB1 Arrived on site. Check for door issues. Found hinges damaged and missing screws. Will need hinges and screws to repair unit. Office to reschedule; ordrng 2 W10031790 (screw)s and 3 W10200660 (screw)s

Near Rosewood Dr, , TX 78616
Al R.

Al R.

DRYER WHIRLPOOL WED5000DW2 Arrived to inspect dryer taking long to dry. I checked the new unit and all checks passed. I also INSTRUCTED the customer on the NEW unit.NO PARTS USEDJOB COMPLETE

Near Clairidge Ave, Killeen, TX 76549
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ0 "Arrived onsite for customer complaint of icemaker on SxS refrigerator makes small ice cubes. Jumped T&H to to harvest icemaker. When filled, found only filled .5sec. Removed and replaced icemaker. Tested unit. Icemaker now fills properly. No other issues found. All water connections were dry at time of service."

Near Bottoms Rd, Troy, TX 76579
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4915EW0 Arrived onsite for customer complaint of dryer taking too long to dry. Tested unit and found house venting clogged and barely any air coming out of vent. Advised customer to have house venting cleaned. Dryer heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near N 15th St, Temple, TX 76501
James C.

James C.

REFRIGERATOR MAYTAG MSB26C6MDM00 Arrived on site and installed new filter housing. Tested for proper operation and found unit now working properly. Job complete

Near Fall Creek Dr, Leander, TX 78641
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRT771RWYW01 Arrived on site for no cool condition. Found that by tapping on control the unit would go off and on. Replaced control. All water connections are dry.

Near Garden Path Dr, Round Rock, TX 78664
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replace bushing for dispenser door. All functions tested OK. No leaks present. Job complete

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replace bushing for dispenser door. All functions tested OK. No leaks present. Job complete

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replace bushing for dispenser door. All functions tested OK. No leaks present. Job complete

Near Appellation, New Braunfels, TX 78132
Wesley P.

Wesley P.

VENTHOOD WHIRLPOOL WVU37UC0FS Arrived on site and found existing fan damaged. Replaced with new fan. Unit is now operating as designed.

Near Round Rock, TX 78664
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on site and was able to determine from customer on phone that we have a jammed drain motor. Ordering drain to repair. Returning with latch. ; ordrng 1 WPW10605427 (pump-water)

Near Ceylon Tea Cir, Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site for unit with door damage. Took pics of damage. Advised super that doors take 4/6weeks to arrived. Needs right door. ; ordrng 1 CNOTE (OFFICE R/S) and 1 W11259517 (DOOR RT)

Near Domain Dr, Austin, TX 78758
Brandon C.

Brandon C.

DRYER GE GTD65EBSJ3WS "Arrived on site for customer complaint of noise issue, found shaft of drum did not have any lubricant on it causing noise during cycle, I applied high temperature lubricant to shaft, unit tested good."

Near Champions Cir, Wimberley, TX 78676
Al R.

Al R.

RANGE WHIRLPOOL WEE510S0FS1 Arrived to install previously ordered part. I removed and replaced the electronic control. I tested the unit and unit tested as designed.JOB COMPLETE

Near E Young Ave, Temple, TX 76501
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF320PADB3 Arrived on site. Customer stated he thought it was under warranty And that if he would’ve known it wasn’t under warranty he wouldn’t of scheduled appointment. Cancel call

Near Scenic Run, Canyon Lake, TX 78133
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF320PADB3 Arrived on site. Customer stated he thought it was under warranty And that if he would’ve known it wasn’t under warranty he wouldn’t of scheduled appointment. Cancel call

Near Scenic Run, Canyon Lake, TX 78133
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF320PADB3 Arrived on site. Customer stated he thought it was under warranty And that if he would’ve known it wasn’t under warranty he wouldn’t of scheduled appointment. Cancel call

Near Scenic Run, Canyon Lake, TX 78133

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