"Arrived on site for a refrigerator with an ice maker not working. I tested the IM and found it harvested as designed, but it would not dispense any water. I ohmd out the fill tube heater and found it bad. Ordering the door to fix. Office to reschedule. ; ordrng 1 LW11026425 (FC Door)"

Arrived on site for a built in microwave that would not always respond correctly and with the UI LEDs going out. Upon arrival the customer stated a few of the buttons on the console were not responding. I tested the unit and found the defrost and two other buttons on the same row not responding. I also found the UI bad. I am ordering the UI and we will bring back the console to install both. Office to reschedule.; ordrng 1 W10891907 (UI)

Arrived on site to test unit for light bulb not working and the other staying on. Test unit and found bad switch box and control and light bulb. Ordering all parts office to reschedule ; ordrng 1 WB08X10052 (Lamp) and 1 WB03X10347 (Switch box)

Arrived on site to test unit for unit not heating sometimes. Test unit and found shorted keypad error and unit not responding sometimes; ordrng 1 WPW10298119 (Control board) and 1 WPW10116104 (Ui board)

"Arrived onsite for NOT MAKING ICE- ONLY DISPENSES ABOUT 1.5 CUPS OF WATER THEN STOPS AND MAKES NOISE. LEAKS WATER . Upon arrival inspected unit. Found drain pain is clogged. Bottom drawer is completely stuck in ice. Advised customer to thaw ice prior to next visit. Also ice maker is not operating. Tried rebooting unit and resetting ice maker. Ice maker is not responding and needs to be replaced. Also fill valve dispensing intermittently and starts to make thumping noise. Need to replace fill valve. Need parts research for water fill valve, drain tube, ice maker ; ordrng 1 Partsresearch (Parts research) and 1 Autho (Autho)"

Arrived onsite for THE WASHER WORK BUT IS LOAD PROPERLY .AND KEEP DOING CICLE ROTATING THE CLOTHES. Upon arrival asked cus what were the symptoms the unit was having. He said there is Ub error code (off balance load) and that after spinning the clothes were still too wet. Inspected unit and found suspension rods are shot and need to be replaced. Have 2 suspension rods Ordering 2 suspension rods. Office to reschedule ; O-emld tckt

Arrived onsite to install previously diagnosed part. Installed fill valve. Am now hearing the valve energizing and sending water to resovoir. Found that the dual valve is reading OL. Will need to order dual valve to complete the job. Office to reschedule ; ordrng 1 WPW10341329 (Dual valve)

Arrived on site to install previously diagnosed console. Found console does not have controls. Needing controls. Office to reschedule. ; ordrng 1 DC92-01993A (Display board) and 1 DC92-01992A (Display board)

Arrived on site to replace right RC door gasket. Replaced gasket and formed with heat gun. Unit is working as designed. Noticed a slight rip on left door gasket. Will need gasket. Office to reschedule. ; ordrng 1 W10830046 (Door gasket)

"Arrived on site to test unit for not responding. Verified console receiving proper voltage but not responding. Recommend replacing console. Advised customer not able to properly diagnose with unit not running

"Arrived on site to test unit for no ice production, tested unit found ice maker has lost its home position, ice maker provided is incorrect, follow up will be required when proper ice maker is found, office to reschedule ; ordrng 1 RCicemaker (Parts research)"

"Arrived on site to test unit for no cool tested unit found compressor not running, unit receiving proper voltage,might be a sealed system issue but recommend returning with start device, capacitor and control, unit is located out side and due to hot temperatures outside could be the cause for unit not running correctly, advised customer that the unit will need to be moved inside home before our next visit office to reschedule ; ordrng 1 W11387715 (Start device) and 1 W11487480 (Control box) and 1 W11358319 (Capacitor)"

"Arrived on site to test unit for shutting off after a few seconds, tested unit found motor kicking off after a few seconds, ceased motor, will need motor and blower wheel, ordering additional parts to ensure completion,office to reschedule ; ordrng 1 279787 (Motor) and 1 W10847984 (Broken belt switch) and 1 WP697772 (Blower wheel) and 1 WP3387747 (Heater) and 1 279973 (Cutoffs) and 1 WP8577274 (Thermistor)"

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=33 degrees & RC=50 degrees. I could hear the FC evap fan making a loud noise. I found the FC evap cover with ice on the outside of it. Attempted to remove the cover and was unable to due to the amount of ice formed on the evaporator. Also found the RC evap drip pan badly warped and thermistor needing replaced. I advised the customer that due to the amount of ice on the evaporator, I would have to reschedule and have them unplug the unit to allow it to defrost before I returned to repair. I had the customer sign the waiver of damages from defrosting refrigerator and recommended that the customer pull the unit out and unplug it and place towels around the unit to catch any water leakage. I am ordering a CNOTE-AUTHORIZATION and will return with all prescreened parts upon return service. No water leaks observed during service. The FC evap motor/harness, RC evap harness, RC evap drip pan will need to adjusted/leveled, and UI will all need to be replaced and the drain tube will need to be sealed with silicone. ; ordrng 1 CNOTE (AUTHORIZATION)"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the RC=51 degrees and FC=6 degrees. I disassembled the RC section and attempted to remove the evap,cover and was unable to do so. I was able to get the right side off approximately 1 inch and found ice on the evaporator (photo). I placed the unit in diagnostics and tested the RC evap thermistor and it showed to be at 21 degrees. Tested the RC thermistor and it showed to be 55 degrees. Tested the thermistor and it is showing 2372kohms. I am ordering the RC evap cover and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 06/15/22 (KC). No water leaks observed during service.; schdld next appmnt for 6/15 WED !"

"Arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, I found the ice bin would not release as there was ice under the ice bin. Once I was able to get the bin released, I found a large amount of ice in the chute. Removed all ice and inspected the ice door and found it not sealing properly. Customer advised that this has been an ongoing issue. I tested the dispenser motor and it is operating as designed.I am ordering the ice door kit and customer will contact office to schedule return service. No water leaks observed during service and ice bin left out of unit. ; ordrng 1 W10823377 (Ice door kit)"

"Arrived on site for a dryer that is not heating. Inspected unit and work area. Confirmed customers complaint and checked voltage to the unit. Found proper voltage and polarity. Removed the front panel and checked resistance on the heater. Found the heater open. Found multiple parts of the heater broken inside of the housing.

Arrived on site for a dishwasher that wont close. Inspected unit and work area. Confirmed customers complaint and found the door hard to close due to pressure at the bottom of the door and then would pop back open once you let go. Disassembled the unit and attempted to fix the positioning of the hinges. Still had issues. Attempted to fix the hinges in case of the hinges were bent but could not get them to work after attempting to repair. Ordering hinges and springs and rescheduled customer to 6/20.; ordrng 1 WP8534854 (Hinge left) and 1 WP8534853 (Hinge right) and 2 WP8270020 (Hinges)s

Arrived on site for a washing machine making a high pitched noise and throwing the UE error code for unbalanced load. I put the unit into diagnostics mode and ran a manual agitate and spin. I found during agitate the wash plate would severely catch and skip. I also found it would spin the tub. When in spin I found the agitator would still rotate. When the unit did begin spinning it made a loud squeal. This indicates a possible bad shifter and gearcase. I then tested the suspension and found it bouncing badly indicating bad suspension I went to remove the stator and found it completely bound and not removable. Due to this it will need a tub rebuild. In order to repair the unit we will need all tub parts and suspension. Ordering parts and office to get autho and reschedule.; ordrng 1 CNOTE (Susie ordering parts)

Arrived on site to diagnose a dryer that is starting on any time door is closed. Motor relay in control is stuck in the closed position and control will need to be replaced to complete repairs. ordrng 1 DC92-01896G (Control)

Arrived on site for microwave light not operating. Inspected unit and work area. Tested light operation to verify failure. Removed lamp and tested voltage to socket and found control not sending voltage to socket. Will need to replace control. Found Whirlpool authorization repair for range and not microwave. Reached out to claims department. Customer will need to contact Whirlpool to get coverage corrected. Will order control and office to schedule return when ETA is available on part. ; ordrng 1 Control (See attention note)

Arrived onsite for to install previously diagnosed pat. Upon arrival I installed new filter housing and found no change I check water pressure at the wall and found that it was too high I called techline and spoke with Robert and he suggested that I install a water pressure regulator. sr#7733833981. Ordering w10786952. 8212547r office is rescheduled ; ordrng 1 w10786952 (Water pressure regulator) and 1 w10786952 (Hose)

Arrived on site for range heating higher than preset temperature. Inspected unit and work area. Found oven gasket damaged. Found unit heating higher than preheat temperatures as designed. Informed customer that is by design because when opening door to add food a large amount of heat will escape from unit. Will need to replace oven gasket. Schedule return for Wednesday the 15th.; schdld next appmnt for 6/15 WED !

"Arrived on site for dead washer . Outlet voltage is good . Removed UI console and found water on control board . Found valve has failed and leaks on control. Ordering valve , will need control as well . AUTHO Recommended customer change hoses . Set return 6/17 prefer PM . ; ordrng 1 Autho and 1 W11172234 (Valve)"

"Arrived on site for unit not cooling in both sections . Compressor is running weakly ,pulling 5-6 amps . Control is flashing 3 times . Also dispenser paddle is failing . Talked to SW . Shes ordering correct compressor,control and dispenser parts . No water leaks detected at time of service. AUTHO . Call to set return ; ordrng 1 AUTHO"

Arrived on site to replace control panel. Found part damaged. Reordering . No gas leaks detected at time of service. Call to set return ; ordrng 1 W11097777 (Panel)

"Arrived on site for washer or completing cycles. Upon arrival confirmed issue and found the following errors: F3E1, F8E3, f0E1. I then ran a diagnostics cycle and found unit had a failing drain motor. Also found power loss from ACU to motor and harness failure due to unit getting thrown off balance and banking wires. I then found spider arm bracket breaking within tub asm. Also found lower tub asm had broken apart causing water to leak from under tub and rusting out multiple components. Found due to failures and age u it cant be guaranteed a reliable repair and would need partial repairs just to complete diagnostics to find out if there are any other issues. Will need findings reported to ahs of units status and needing replacement.; ordrng 1 W10908724 (Acu) and 1 W10685626 (Harness) and 1 W10820070 (Tub asm) and 1 W10799064 (Drain motor) and 1 W10657810 (Stator) and 6 W10253476 (Screws)s and 1 W10544980 (Rotor) and 1 W10253477 (Rotor screw) and 4 W10312625 (Dampener rods)s and 1 W10490826 (Shield) and 1 W10746378 (Harness) and 1 Cnote (Needs two techs plus 2-3hr repair) and 1 Cnote (Needs findings reported to ahs that unit is not repairable due to amount of failures.)"

"Arrived on site for microwave not heating,starting each time correctly. Upon arrival confirmed issue. After further testing I found lower door switch/burnt up and partially melted from internal failure. Replaced switch then reassembled and tested unit. Found microwave heating and cycling as designed. Call complete ; ordrng 1 Cnote (Used one switch ending in (x829) put extra switch back in returns)"

"Arrived on site for dishwasher leaking. Upon arrival confirmed complaint with customer after further testing found f6e4 error. Ran multiple tests but found no leaks from hoses, door seal, or motor/pump assemblys. Customer stated unit had leak when washer on other part of home was being run. Also found drain line not properly raised under sink causing backflow to over fill dishwasher. Readjusted drain line and informed customer they would need plumber to check lines in home for possible clog causing issues. Also found upper rightside rail broken and not holding rack in place. Rescheduled customer for 6/15/22 to replace rail. ; ordrng 1 WPW10460371 (Rail)"

"Arrived on site and inspected refrigerator and found freezer gasket is torn, no production from icemaker. replaced icemaker and it cycled immediately and filled with water. Will need to bring back freezer gasket.; ordrng 1 W10443316 (Freezer gasket)"

"Arrived on site for refrigerator having water in bottom of RC. Inspected unit and work area. Found minor blockage on drain pan. Removed blockage and tested drain operation. All tested good, no water leaks detected during service.

Arrived onsite for dishwasher leaking. Upon inspection I found leaks coming from the Sump&motor.

"Arrived onsite for f3e2 error, tested wiring and sensor per the tech sheet and replaced the water temp sensor which was shorted. All checks good. Unit is now operating as designed. Advised customer on repair."

"Arrived on site for fridge not cooling properly. I reviewed the pictures taken by the previous tech, I found the suction line in the freezer Eva going into the cabinet bent

"Arrived onsite to install previously diagnosed parts. Replaced pulley bracket, 4 supports, and strike. Test unit and unit operates as designed. Job complete"

Arrived onsite and replaced the dryer door catch.

"Arrived onsite and found level arm dislodged, corrected. Unit is now operating as designed. All checks good."

Arrived onsite and tested unit for load balance on spin and found unit operating as designed with no error codes. Provided customer instruct. All checks good.

Arrived onsite and found propane being used and flame hi on several burners and only partially converted by install. replaced needed orifices using the kit. All checks good.

Arrived onsite and determined failure to be broil ignitor failed. Replaced broil ignitor.

Arrived onsite for leaking washer into tub while not in use.

Arrived on site for fresh food not cooling . Found evap covered in frost and air Chanels blocked with ice . Found bi metal failing . Replaced bi-metal. Advanced timer and heater is coming on now .

"Arrived on site to test unit for water leak, tested unit found has a excessive amount of suds during operation, split door and monitor unit for 20 min, suds are being pushed out from under the door accumulating on insulation and leaking in front of the door, customer does not use rinse aid, advised customer to turn down water softener settings and try using a different detergent, no leaks detected job complete"

"Arrived on site to test unit for shutting down after 10 minutes, customer is getting a air flow error and shutting down, advised customer to have vent cleaned and after if the unit is exhibiting same issues to call AHS job complete"

"Arrived on site to test unit for no power, tested unit found shorted fuse, replaced fuse, tested unit, unit now running as designed, job complete"

"Arrived on site to test unit for not operating properly, tested unit found broken latch, replaced latch but control not activating latch, replaced control tested unit, unit now running as designed, no leaks detected job complete"

"Arrived on site to install and test unit, installed vent, tested unit unit is running as designed,

"Arrived on site for refrigerator, inspected unit and work area. CX complaint left door handle came out of place. I removed door handle and reinstalled correctly. Unit is now operating as designed. No leaks observed during service. Job completed."

"Arrived on site for dishwasher, inspected unit and work area. At arrival unit was full of water and not draining. I found drain hose clogged 6 inches from garbage disposal connection, the garbage disposal is backing into the drain hose. I unclogged it and put a lop to get the hose sitting higher to help it from getting clogged. I then tested unit and its now operating as designed. No leaks observed during service job completed."

Arrived onsite for vent not functioning properly. Upon arrival tested unit and unit was not responsive. Removed start switch and was not getting 120 vac. Inspected filter switchs and found intermittent continuity. Replaced switches but still no power. Inspected connections at block and found no incoming power.

Arrived onsite for washer leaking. Upon arrival inspected unit. No signs of standing water. Ran diagnostics and test cycle and had no issues. Ran quick wash and had no issues. Could not duplicate any leaks. Spoke to customer and error could have come from using two pods on an oversized load. Customer also stated after leak took place they have successfully run several loads without issues. Customer will monitor. No leaks present at this time. Job complete

Arrived onsite for downdraft exhaust issues. Upon inspection found tubing failed allowing air to escape and vent into cabinetry rather than outside. Secured tube and use foil tape to close gaps. Ran fan and tested. No more exhaust into cabinets. Job complete

Arrived onsite for damaged washer top. Found washer top scratched. Replaced washer top and tested. Transferred sn# tag to new top. Washer is functioning properly. Job complete

"Arrived on site to install unit. installed new water lines, secured all hoses with zip ties, put unit through a quick wash cycle, unit is running as designed

Arrived onsite to replace previously diagnosed parts. Replaced motor and support. Tested unit and unit is functioning properly. Job complete

"Arrived on site for freezer, inspected unit and work area. At arrival I found unit making loud noises. I removed back cover and found compressor line vibrating on the drip pan. Had some truck stock sound reduction tape and used it on the line and at the bottom of the pan. Unit is no longer making vibration noises. No leaks observed during service. Job completed."

"Arrived onsite to replace previously diagnosed parts. Replaced control, both hinges and hinges pins. Calibrated and tested unit. Unit is functioning properly properly. Job complete"

"Arrived on site. Replaced water valve,tested water dispenser unit working as designed."

Arrived on site for no ice. Adjusted icemaker and shut off arm ran harvest tested passed.

"Arrived on site. Installed icemaker kit,latch and bucket ran icemaker test passed no leaks,added adhesive to gaps in icemaker enclosure"

Arrived on site for a washing machine with a torn gasket. Upon further inspection I found a chunk of the door gasket ripped off. I replaced the gasket and then tested the unit. I ran a speed wash and found it ran through as designed. No leaks observed at the time of service. Call complete.

Arrived on site to call techline on a vent hood per prior tech. I called techline and spoke to Joel and received SR# 7733783388. Joel referred me to the user care guide where the wiring diagram is on the unit. I found the unit only has the white and red wire to from the switches to the blower connector. I tested the unit and found that when the blower switch and light switch were on at the same time the blower would run. Upon further inspection I found the wires all wired incorrectly. Joel recommended wiring the unit correctly with red or orange wire nuts and then securing it with electrical tape. I did this and then tested the unit. The unit is now working as designed. Call complete.

Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. The customer advised that the unit. During the final spin and seems to be going off balance. Did confirm an F0 E5 (off balance load) error code. The machine had no other stored error codes. Ran the unit through an auto test and the unit ran as designed. I did notice that the unit was unlevel and sitting on an uneven surface. Adjusted the feet to level out the unit. Ran through all kinds of diagnostic testing and could not fall the machine. Advise the customer of the issue. Tall complete.

Arrived on site for a washer that has no power. Inspected unit and work area. Confirmed that 120 V were getting to the washer but the washer control was not doing anything. Checked all my loads and found all loads within range. Replaced main control and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site to test unit for right front burner not getting as hot. Test unit and found dead switch. Replaced switch test unit and unit test good job complete.

Arrived on site to test unit for left front burner not igniting right away. Test unit and aligned burner head with igniter and unit still taking a little longer but advised customer it could be due to the air flow in the house. Job complete.

Arrived on site to test unit for buttons getting stuck. Adjusted the control board test unit and unit test good job complete

Arrived on site to test unit for open close door. Test unit and found bad 3 way switch. Replaced switch. Test unit and unit test good job complete.

Arrived on site to replace switches and fuse board. Replaced all parts test unit and unit test good job complete.

Arrived on site to test unit for no power to oven. Test unit and found melted black wire at terminal block. Replaced harness could not test unit due to power cord needs to be replaced. Advised customer to replace power cord job complete.

Arrived on site to replace previously ordered parts for washer. Found washplate/agitator sized onto gearcase driveshaft. Due to the increased cost of repairing unit. Homeowner is replacing unit.

Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in rc caused by miscommunication between controls also noted ui chiming without being used. Replaced ui and hv board and all is working properly at this time. Customer to thaw unit for 36 hrs and has signed waiver.

Arrived on site to replace glasstop for range. Replaced glass and all is working properly at this time.

"Arrived onsite to replace ice bin, defrost ice chute, and adjust auger shaft, after repair, unit tested good.

Arrived on site to diagnose a dishwasher that was not draining. Tested all parts and components and found all is functioning properly at this time. Console issue is cosmetic only and is not covered. Advised customer on findings and job is complete. No leaks were found at time of service.

Arrived on site for Asher needing previously diagnosed pump. Upon arrival installed required part then reassembled and tested unit. Found washer cycling as designed with no leaks. Call complete

Arrived on site for washer not completing cycles and making odd noise. Upon arrival found no errors in diagnostics as well as no errors on motor control diagnostic led. Found drain p7mp motor bearing failing* and causing pump to separate into halves. Replaced pump then reassembled and tested unit. Found no leaks and unit cycling as designed. Call complete

"Arrived onsite for customer complaint of unit not making ice in upper section, found e5 error code, found failed ice maker, I replaced ice maker, unit tested good.

"Arrived onsite for customer complaint of unit not heating, found failed heating assembly, I replaced heating assembly, unit tested good.

"Arrived on site for customer complaint of unit taking to long to dry, I found no error codes in diagnostics, unit failed vent test 3 times, informed customer of venting issues, if problems continue, will need thermistor and control."

"Arrived onsite for customer complaint of unit having frost and not cooling in RC, found defrost drain line was clogged, I used steamer to remove ice build up and clear drain line, unit tested good.

"Arrived onsite for customer complaint of unit not agitating, I found agitator was stripped, I replaced agitator, unit tested good. Parts 149.85 service 174.75 collected payment on cc."

"Arrived onsite to replace lamp, after replacing lamp, unit tested good."

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control and tested the unit. The unit began to work and operate as designed.

Arrived on site for dryer not heating but still rotating drum. Upon arrival confirmed issue. Found after further inspection that element had burnt up from warped fire wall between coil. After replacing element I also informed customer they would need new venting due to hold vent hose being kinked/damaged. Tested dryer and found it fully functioning as designed. Call complete

Arrived on site for refrigerator not making ice. Upon arrival confirmed complaint and found bucket empty and ice maker stuck in harvest-home position. Found proper power supply to ice maker. After replacing ice maker I reassembled and tested unit. Found ice maker harvesting and filling as designed. Informed customer to give unit 24 hrs to cool. Call complete

"Arrived on site for washer needing previously diagnosed gearcase, inner tub, hub Driv/spanner, actuator, cam, and suspension rods. Put arrival installed all required parts and then reassembled and tested unit and found washer fully functioning as designed as well as staying level and not bouncing around. Found no leaks during repairs and inform customer that washer is not ready for use. Call complete"

Arrived on site to install defrost components ordered by previous tech. Upon arrival cleared drain pan for excess water that melted during thaw out process. Test heater and got resistance of 86ohm at control and heater. Test heater on force heat and heater energized and saw heater burning off remaining water droplets. Inspected condenser fan as well as evaporator fan and both checked out good. Replaced harness and thermistor. Job complete

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the right RC door gasket. Using my heat gun, I heated the gasket and shaped/formed it and checked for gaps in the gasket. Gasket is sealing good. No water leaks observed during service, job completed."

"Arrived on site to inspect dryer not spinning and not heating. Upon further inspection, I found the door switch broken. Lifted the top panel and found the drive belt missing. Disassembled the unit and tested the rollers and found they were bad and found the belt lying at the bottom of the unit. I tested the timer and found it good. I removed and replaced the belt, door switch and two rollers (from van stock-WPW10314173). Removed lint from the unit and reassembled. Tested the unit and it is operating as designed. No lint observed at the end of service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I was to remove and replace the motor and main control, but upon my arrival, I found the customer using the dryer and it is operating as designed except it was making a loud thumping noise. I disassembled the unit and found the drum installed incorrectly. I cleaned lint and debris from the roller axles and from the tension pulley/axle. Reassembled the unit and retested and unit is operating as designed. I advised the customer of my findings and made recommendations for use & care, as well as, cleaning of the unit. No lint observed at the end of service, job completed."

"Arrived on site to inspect washer not dispensing detergent. Upon further inspection, I placed the unit in diagnostics and checked error codes and found none. Tested the unit in diagnostics mode and unit is operating as designed. I manually tested the detergent pump and found it getting voltage and pumping as designed. Customer advised that they fill the reservoir of the load & go with detergent and none gets dispensed. I checked the concentration and found it at 10x which tells the unit to dispense the minimal amount of detergent. I changed the concentration to 2x after checking the detergent loads and fluid ounces and demonstrated to the customer on how to adjust the concentration. Made recommendations for use and care, as well as, detergent use. No water leaks observed during service, job completed."

"Arrived on site to install previous diagnosed part. Gained access to inlet valve, removed failed valve and installed new. Assembled unit and turned water on to unit. Tested dispenser operation and cycled ice maker. All tested good, no water leaks detected during service.

"Arrived n site for refrigerator not producing ice. Inspected unit and work area. Found IF error on control, for ice fan. Gained access to evaporator panel. Measured voltage to fan motor and found correct. Spin fan blade by hand and found turning freely. Will need to replace evaporator assembly. Removed failed evaporator assembly and installed . Assembled unit and tested operation. Cycled ice maker and found low water flow. Tested water dispenser and found same results. Removed water filter and found dispensing as designed. Customer need to replace water filter. All other operations tested good, no water leaks detected during service."

Arrived onsite for rang with gas smell when center is in use. Upon arrival i inspected the burner and its orifice and found them clean I tested the burner and found that the flame was the right color and found unit functioning as designed. Job complete

Arrived onsite for RF doors aren't wanting to close well and a noise ice maker. Upon inspection I found that the unit was not leveled and was leaning forwards causing the doors to fall open. I leveled unit and found that the door now would no longer fall forwards. Upon inspection of the ice maker I found the it was operating as designed and the noise the cx was hearing when dispensing ice was normal. Job complete no leaks.

"Arrived on site ,replaced UI . Ran diagnostics, all checked normal. No water leaks detected at time of service. Job complete"

Arrived on site for freezer door handle falling out . Found post had come out of door . Rescrewed post back in door . Reset handle . Handle is now Secure to door . No water leaks detected at time of service.

"Arrived on site for no power dishwasher . Found switch was off at sink . Turned wall switch on . Unit powered up . Ran diagnostics,no error codes . All checked normal. No water leaks detected at time of service. Job complete"

Arrived on site for refrigerator not cooling. Inspected unit and work area. Found both compartments at room temperature. Gained access to control and compressor. Found compressor running. Measured pulsating DC voltage at cont and found failed compressor. Reach out to in house tech support and was informed unit was under sealed system warranty and direct customer to contact LG. K93XN