Service History 306

We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Leander, TX 78641
Kayman
Job Details: 03/23/2021
"Arrived onsite for washer making grinding noise during spin. Upon inspection I found the unit would scratch and make a grinding noise while in high spin at full RPMs. I inspected the drive system and found grey oils coming down from the gearcase to the cam. I replaced the gearcase and tested the unit. The unit still has a grinding noise or as if there is de rid inside the basket. I called techline and spoke to sterling SR7730327005. He advised to inspect the hub, drive pulley and belt as well as the inner and outer tub for debris. I did and found no debris or any issues with the drive system.
We serviced a
WHIRLPOOL WINE COOLER
Model WUW35X15DS02
Near Austin, TX 78717
Justin
Job Details: 03/23/2021
Arrived on site to install previously diagnosed parts. I dropped the part off in the office for the maintenance team per maintenance managers request. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cedar Creek, TX 78612
Matthew
Job Details: 03/23/2021
"Arrived onsite to replace previously diagnosed parts. Replaced control to test unit. Ran test cycle and found valve leaking as well as the drain pump not energizing. Also found that outer tub has failed and is leaking water. Will bring back valve and ordering outer tub, drain pump and drain hose. ; ordrng 1 W10371566 (tub) and 1 W10899966 (tub to pump hose) and 1 W10919003 (pump-water) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Niederwald, TX 78640
Leonardo
Job Details: 03/23/2021
Arrived on site to test unit for board not responding. Found unit getting correct voltage but no display. Replaced control board test unit and unit test good job complete.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Bastrop, TX 78602
Andy
Job Details: 03/23/2021
Arrived on site for dryer not operating. Tested and inspected unit and found failed timer and door switch. Installed timer. Ordering door switch. Office to schedule return trip.; ordrng 1 WPW10569603 (Switch) and 1 Seenote (Office to schedule)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Georgetown, TX 78633
Lou
Job Details: 03/23/2021
"Arrived on site to inspect refrigerator lights not working in the RC section. Upon further inspection, I found the LEDs on the waterbox, ice maker housing and the FC light out. Inspected the FC light and it is good. Tested the lights in the waterbox and they are good. Tested the LED control and it is operating as designed. I am ordering the ice maker modules and office to schedule return service due to the availability of parts. No water leaks observed during service.; ordrng 3 W11462342 (Led module)s"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Liberty Hill, TX 78642
David S
Job Details: 03/23/2021
Arrived on site for ice machine not making ice. I inspected the unit and work area. I ran diagnostics and found the reservoir sensor failed and showing full when it is empty. I ran the sealed system and found it working as designed. I ran the unit in normal operation and found the reservoir stuck in a fill and drain cycle because the sensor is not working. The reservoir pump needs to be replaced. The office will reschedule when we have an eta on the part. I show it has already been ordered. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Spicewood, TX 78669
Brandon
Job Details: 03/23/2021
"Arrived on site to replace failed harness, after replacing, unit tested good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB3
Near Jarrell, TX 76537
Tyler
Job Details: 03/23/2021
"Arrived on site for microwave not working correctly and giving an F1E4 error code. Pan arrival I found that the microwave had some major denting along the top and bottom cavity mountain areas where the inner lights would normally go eventually I was able to determine that the main control as well as the inner locks were all working as designed but the door was not activating the switches properly which is why the microwave had random symptoms such as but not excluding running a full cycle without heating, running two seconds before going back in standby mode, and then at random times working 100% with no issues high then called whirlpool techline and spoke with Kathy
We serviced a
MAYTAG DRYER
Model MEDE300VF0
Near Austin, TX 78734
Brandon
Job Details: 03/23/2021
"Arrived on site for customer complaint of loud noise during use, found noise coming from idler and belt.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Bartlett, TX 76511
Tyler
Job Details: 03/23/2021
Ive done site to install previously diagnosed main control due to sound related issues. Upon arrival I was able to install the new main control and I was able to reassemble and test and verify that the microwave as it sounds are fully functioning both with UA input as well as end of cooking cycle notifications unit is also fully heating as designed call complete
We serviced a
WHIRLPOOL RANGE
Model KGRS807SBL00
Near Austin, TX 78731
Kevin
Job Details: 03/23/2021
"Arrived on site and replaced igniter diagnosed on first visit. After replacement confirmed it is operating properly by preheating oven. job complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS0
Near Kingsland, TX 78639
Cliff
Job Details: 03/23/2021
Arrived on site to diagnose a dishwasher that is not filling with water. Found valve under sink off and debris under float. Removed debris and turned valve on. Tested unit and found all is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAB4
Near Buda, TX 78610
Leonardo
Job Details: 03/23/2021
Arrived on site to test unit for unit smelling and dirty. Found bad heating element bad soap dispenser and bad wash motor and spray arms covered with calcium build up. Found tub gasket damaged.
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Austin, TX 78732
David Z
Job Details: 03/23/2021
Arrived on site to install previously diagnosed parts to resolve dryer not operating. Installed new control panel and retested. Unit is now running as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near West Lake Hills, TX 78746
Kevin
Job Details: 03/23/2021
"Arrived on site and inspected washer and found saved error code for overload, ran all functions in a manual diagnostic Cycle and also ran automatic test cycle and everything passed without creating any new error codes. Inspected rotor assembly and it is good. Washer is operating as designed. Homeowner is not present but left loading instructions on leave behind. No water leaks from connections at time of service, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Leander, TX 78641
Kayman
Job Details: 03/23/2021
Arrived onsite to install previously diagnosed parts. I installed the burner heads and caps. All burners tested good and working as designed. No gas leaks detected . Job complete.
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0AS00
Near Kingsland, TX 78639
Cliff
Job Details: 03/23/2021
Arrived on site to diagnose an oven that shut down after self clean. Found both thermal fuses in unit failed and replaced them. All is working properly at this time.
We serviced a
WHIRLPOOL OVEN
Model GC3SHEXNS03
Near Georgetown, TX 78628
Wesley
Job Details: 03/23/2021
Arrived onsite and found control evap fan circuit causing intermittent cooling problems and not running fan. Replaced control kit to restore good function. Fan not needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Leander, TX 78641
Kayman
Job Details: 03/23/2021
Arrived onsite for refrigerator not able to open FC door. Upon inspection I found the door seems to be frozen shut. The customer had the unit unplugged for 24 hours but that wasnt enough for the amount of ice. I gave them an estimate of what it would cost to replace the rail brackets and advised there could be additional charges depending on what parts may be needed once we have accessed the FC. ordering valve(W10865826) ice maker(WPW10764668) heater(WP12729128) main control (W10807590) UI(W10789393) office to R/S. ; ordrng 1 W10865826 (Valve) and 1 WPW10764668 (Ice maker) and 1 WP12729128 (Heater) and 1 W10807590 (Main control) and 1 W10789393 (UI)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS6A
Near Florence, TX 76527
Lou
Job Details: 03/23/2021
"Arrived on site to inspect refrigerator ice maker not working and seal damaged. Upon further inspection, I found the right RC door gasket torn at the bottom of the door. Also, I found the ice maker not working. I tested the ice maker by turning the gears and found the motor gear was not making contact with the ice maker tines gear. I am ordering the ice maker and RC door gasket and office to schedule return service. No water leaks observed during service.; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW0
Near Leander, TX 78641
David S
Job Details: 03/23/2021
"Arrived on site for dry not starting. I inspected the unit and work area. I found the unit will turn on but the dryer wont start. I gained access to the cabinet and tested the thermostat, and thermal fuse. I found the thermal fuse broken. I tested the heating element and found it in good condition and not shorted out. I replaced the thermal fuse and reassembled the unit. I tested it and found it working as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9979SKZ0
Near Austin, TX 78717
Justin
Job Details: 03/23/2021
Arrived on site to install previously diagnosed parts. I installed the new drain pump and vent assembly and tested the unit in diagnostics mode. The unit ran through the cycle fine and drained at the end. The F9E1 error code was not produced again. No leaks observed at time of service. Unit is working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Andice, TX 78628
Wesley
Job Details: 03/23/2021
Arrived onsite for squeaky belt occasionally. Lubricated belt to quiet any occasional slipping. Unit has no error codes. Tested all checks good. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Pflugerville, TX 78660
Scott
Job Details: 03/23/2021
"Arrived on site for having to recalibrate measurements on fill. Found normal dispense very low filling. Ordering filter head , and will have valves on hand if needed as well as new filter .return 3/31 no water leaks detected at time of service. ; ordrng 1 W10680605 (FILTER ) and 1 W10865826 (REAR VALVE ) and 1 W11194438 (FILTER) and 1 WP2300868 and 1 WPW10341329 (VALVE DUAL)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Leander, TX 78641
David S
Job Details: 03/23/2021
Arrived on site for washer not filling with water. I inspected the unit and work area. I found fault code f0e7 load detected during clean washer cycle. I put the unit through a diagnostics cycle and found the unit working as designed. I inspected the gearcase and found everything secured and in place. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0EB0
Near Georgetown, TX 78633
Lou
Job Details: 03/23/2021
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Harker Heights, TX 76548
Tyler
Job Details: 03/23/2021
Arrived on site from microwave not allowing the countertop bulb to come on. Upon arrival I was able to confirm that the socket and bulb both still intact but the main control was only sending 66 V instead of the 120 V our needed as designed by the manufacturer I was then able to replace the main control and reassemble and tested unit and I was in able to verify that the countertop light underneath the microwave is now functioning fully as designs with no issues. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78754
Scott
Job Details: 03/23/2021
"Arrived on site for not dispensing water . Called tech line , Cathy recommended removing water line and thawing out and bumping temps up 2 degrees. Followed tech advice . Unit is now dispensing water . No water leaks detected at time of service. Job complete.Sr 7730319351"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78717
Justin
Job Details: 03/23/2021
Arrived on site for dishwasher with rack falling. Upon further inspection I found the adjusters and stoppers broken. I installed new dusters and stoppers and the unit is now working as designed. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB7759SAS0
Near Austin, TX 78746
Kevin
Job Details: 03/23/2021
"Arrived on site and placed control board and control panel diagnosed on previous visit, after replacement dishwasher is operating properly, ran a diagnostic cycle to confirm, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS01
Near Spicewood, TX 78669
Brandon
Job Details: 03/23/2021
"Arrived on site for customer complaint of water dispenser not working, found unit was working as designed at time of service. Tested good, no leaks."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Pflugerville, TX 78660
Scott
Job Details: 03/23/2021
Arrived on site for microwave bulb not working . Found soccer with burn marks . Replaced socket and tested with new bulb . Light is still not coming on. Harnes looks good . Ordering new control . Call to set return ; ordrng 1 W10892389 (CONTROL)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Leander, TX 78641
Kayman
Job Details: 03/23/2021
Arrived onsite for refrigerator with missing piece on the FC handle and water dispenser issues. Upon arrival I replaced the FC handle and began inspecting the dispenser. I found that it would intermittently not dispense. I found the water pressure in the home to be slightly high and the customer was provided with a pressure reduction valve for the unit. I advised the customer to get some pex line and install the valve to see if it helps with the issue. The customer agreed. As per PR I will order the filter housing and return for service. The customer will call us and let us know if the reduction valve remedied the issue. Ordering Filter housing(W11451366) . ; ordrng 1 W11451366 (Filter housing)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS3
Near Austin, TX 78704
Robert
Job Details: 03/23/2021
Arrived on job for complaints of not washing properly. Ran diagnostics and found wash motor not working.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78738
Brandon
Job Details: 03/23/2021
"Arrived on site for customer complaint of unit not draining at the end of the cycle, found F9e1 error code in diagnostic mode, I replaced drain pump, unit tested good."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/23/2021
Arrived on site to diagnose a microwave with a light not shutting off. Found door out of alignment and adjusted door properly. All is working properly at this time.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Killeen, TX 76549
Al
Job Details: 03/23/2021
"Arrived on site and inspected dryer not heating.Confirmed the complaint and found voltage at the out was 30/124/28.Checked continuity on element, cutoff and timer and all were operating properly.Customers mother was onsite and provided with information on the defective outlet.Customer advised to get with rental company for and electrician to repair the outlet.Unit works as designed if power issues are fixed.Job complete"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Seguin, TX 78155
Noah D
Job Details: 03/23/2021
"Arrived on site to inspect washer for not starting, upon inspection found the washer with a misplaced switch error code, I found the two water level switches swapped, positioned in correct place. Tested with no issues. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Austin, TX 78738
Brandon
Job Details: 03/23/2021
"Arrived on site for customer complaint of lower ice maker not making ice, found ice maker turned off, I showed customer how to turn the lower ice maker on and off.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS03
Near Round Rock, TX 78665
Tommy
Job Details: 03/23/2021
Arrived onsite for oven not turning on. Upon arrival found unit fuse was open. Preformed heat test. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PT1
Near Spicewood, TX 78669
Brandon
Job Details: 03/23/2021
"Arrived on site for customer complaint of loud noise, found noise coming from idler, I replaced idler, unit tested good. ; used 1 279640 (Idler) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Georgetown, TX 78628
Wesley
Job Details: 03/23/2021
Arrived onsite and found unit stops broken. Replaced stops. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78756
Luis
Job Details: 03/23/2021
"Arrived on site for water leaking. Found water leaking from fresh food section,no ice build up on evaporator,removed drain,found obstruction in drain tube,cleared drain tube,removed water build up from fresh food compartment,changed defrost setting to basic.
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Canyon Lake, TX 78130
Noah D
Job Details: 03/23/2021
"Arrived on site to inspect oven for error codes while cooking, upon inspection found the f1e0 codes. Replaced board and tested. Complete"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW0
Near Salado, TX 76571
Tyler
Job Details: 03/23/2021
"Arrived on site for dryer making loud noise and not heating. Upon arrival I confirmed unit was receiving proper 240v, I then found the high limit cutoff as well as heating element were both bad, element was cracked and cutoff was occasionally losing continuity. Also found the rollers were seized up completely and not allowing unit to run smoothly.; ordrng 1 4392065 (Norm repair kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Bastrop, TX 78602
Andy
Job Details: 03/23/2021
Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed control. Part is on order and has not arrived yet. Also bringing parts on hand back in case needed. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. Office to schedule return trip. No water leaks present at time of service.; O-emld tckt
We serviced a
GE REFRIGERATOR
Model GSHF6LGBCHBB
Near Killeen, TX 76549
Al
Job Details: 03/23/2021
"Arrived on site and inspected GE side by side refrigerator cooling issues.Checked the compressor and it was running .65 ampsThe evaporator had NO signs of frost even after replacing the start device.Condenser fan motor was working.Communicated through SS Thread with SW who had me check several options before determining this would be a SS repair.Ordering parts needed and SS tech and 2 hours, and AUTHORIZATION Office to schedule return services due to part availability.Needs more work ; ordrng 1 WPW10143759 (DRIER-UV) and 1 WR87X20798 (Compressor kit) and 1 CTE14 (ACCESS VALVE) and 1 Authorization (SEALED SYSTEM TECH 2 HOURS)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Georgetown, TX 78633
Lou
Job Details: 03/23/2021
"Arrived on site to inspect refrigerator ice build up in the freezer. Upon further inspection, I found a large block of ice built up on the bottom of the lower drawer and the door was difficult to open and close. I found the FC door gasket at the bottom of the door wasnt sealing properly. I removed the door and gasket and using my heat gun, I heated the gasket to reshape it. Also, I cleared the ice build up and reassembled the FC drawers and door and tested and found the door is not sealing properly. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Temple, TX 76501
Jonathan M
Job Details: 03/23/2021
"Arrived on site for a dishwasher that flashes within seconds of starting a cycle. Inspected unit and work area. Tested unit in a normal wash cycle and confirmed customers complaint. Placed unit in service diagnostics and found an F8 E1 (low/no fill), F8 E2 (fill valve electrical problem), and F10 E2 (vent electrical problem) error codes. All error codes indicated a most likely failure of the main control board. Ordering all three parts just in case but office will need to contact customer about reschedule date due to out of stock and PSP items.; ordrng 1 W11184028 (VENT GASKET) and 1 W11410065 (CONTROL) and 1 W11416460 (VENT MOTOR ) and 1 W11434044 (INLET WATER VALVE)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Temple, TX 76504
Jonathan M
Job Details: 03/23/2021
"Arrived on site for a washing machine that won?t spin. Inspected unit and work area. The customer advised that the unit will not complete a cycle but they can put it into a drain and spin to finish out the cycle. Placed unit in service diagnostics and found an F8 E1 (low/no water supply) error code. Placed unit in a manual test and found the co,d water valve barely letting water in. Remove the hose from the water valve and found dirt and sand in the water valve and hose. Cleaned out the valve and the hose and reconnected the waterline. Tested the unit again and found the cold water valve still not letting water in. Unit will need a new water valve for repair. .; ordrng 1 W11210459 (valve)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Round Rock, TX 78665
Tommy
Job Details: 03/23/2021
"Arrived onsite for left front burner still not igniting correctly. Upon arrival found unit was in use. Could not get unit to repeat, customer did have video however. I believe there to be blockage in tube line ordering assembly for left front, burner and cap to return with.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Kyle, TX 78640
Richard
Job Details: 03/23/2021
Arrived onsite for the refrigerator ice maker not making ice. During testing found that ice maker was not in the home position. Checked the door harness on the bottom of the door and found no issues there. Removed ice maker cover and found the red wire do the on and off switch was broken. Will need to order a door. Temporarily repaired wired until the door comes in . Ordering parts and office to schedule ; ordrng 1 LW11026425 (Freezer door.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Kyle, TX 78640
Andrew
Job Details: 03/23/2021
Arrived on site to test unit for dent on door. Found pantry door has a dent. Needing pantry door to fix issue. Office to reschedule. ; ordrng 1 W11435354 (DOOR FIP)
We serviced a
KITCHENAID OVEN
Model KDRP767RSS01
Near Austin, TX 78732
James
Job Details: 03/23/2021
performed streem. found F2 error and oven over heats when set to bake. the broil element is constantly on when baking.
We serviced a
WHIRLPOOL RANGE
Model RF368LXMB0
Near Killeen, TX 76549
Tyler
Job Details: 03/23/2021
Arrived on site for range that infinite switchs had come unmourned from range console. Upon arrival I was able to confirm infinite switchs were intact and receiving and sending proper voltages. I then replaced the missing screws and reassembled and tested the front right and left burners to verify they were fully functioning as designed call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Smithville, TX 78957
Andy
Job Details: 03/23/2021
Arrived on site for refrigerator RC not cooling. Tested and inspected unit and found failed UI. Part is on order but has not arrived yet. Also bringing back parts on hand in case needed. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 Seenote (Office to schedule)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Austin, TX 78759
Kayman
Job Details: 03/23/2021
Arrived onsite to install previously diagnosed parts. I installed the drain pump. I tested the unit and it is working as designed. No leaks were detected during time of service. Job complete.
We serviced a
GE RANGE
Model JB690DF1BB
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/23/2021
Arrived on site to install previously diagnosed part. Removed terminal block and installed new terminal block. Powered up oven and tested all burners. Tested good. Preheated oven. Preheat tested good. No further repairs needed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78738
Leonardo
Job Details: 03/23/2021
Arrived on site to test unit for unit not washing correctly. Test unit and found bad valve. Replaced valve test unit and unit test good job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ00
Near Cedar Park, TX 78613
Justin
Job Details: 03/23/2021
"Arrived on site for a refrigerator with the freezer lights and upper RC lights out. I found the FC light dead and needing to be replaced. I installed the new FC light and all of the lights turned on. Unit is now working as designed. Call complete. (Only used 1 of 4 lights, returning the remaining)"
We serviced a
WHIRLPOOL DRYER
Model MED7230HC1
Near Georgetown, TX 78626
Tommy
Job Details: 03/23/2021
Arrived onsite for unit UI not making sound. Upon arrival found unit facia speaker was dead. Replaced facia and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL RANGE
Model WFE510S0HS1
Near Burnet, TX 78611
Cliff
Job Details: 03/23/2021
Arrived on site to diagnose a range that won't unlock. Found main control not operating latch assembly. Replaced control and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Bastrop, TX 78602
Andy
Job Details: 03/23/2021
Arrived on site to install previously diagnosed filter head. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ06
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/23/2021
Arrived on site for ON THE SPIRAL ROD ITS MAKING SOLID BLOCK OF ICE AND DOESNT BREAK UP AND DISPENSE--GETS STUCK >>>. Ran harvest and water fill test with jumper. Once water was called into ice mold you could see water dripping underneath into the ice maker housing which is what was making a block of ice in their ice bin. Removed ice maker and installed new ice maker. Ice maker called for water and no leaks were detected.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78681
Kayman
Job Details: 03/23/2021
Arrived onsite for dishwasher that will turn off mid cycle and not complete cycles. Upon inspection I found stored error codes for faulty vent fan and drain pump issues.i found the drain hose had too many loops right before it got to the disposal. I spoke to techline and they advised testing P12 1 to 3 between looking for 600 to 1800 ohms I found the vent fan within range. I will order a drain hose and advised customer that they would have to purchase one from a retailer or from us on return visit. The failed vent fan can cause the console and control to short out so I am ordering the main control(W11410066) console(W11416457) vent fan(W11025634) vent gasket(W11184028) vent fan harness(W11084845) drain pump(W11412291) drain hose (W11414944) hose ext (W11038865) returning tech should replace all parts listed. Returning tech should bring extra clamps Incase we need to extend the drain hose to fit through the cabinets. Office to R/S ; ordrng 1 W11410066 (Main control) and 1 W11416457 (Console) and 1 W11025634 (Vent fan) and 1 W11184028 (Vent gasket) and 1 W11084845 (Vent fan harness) and 1 W11412291 (Drain pump) and 1 W11414944 (Drain hose) and 1 W11038865 (Hose ext)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Manor, TX 78653
Matthew
Job Details: 03/23/2021
"Arrived onsite to replace previously diagnosed parts. Replaced gearcase and drive pulley. Per service pointer W11520474 , replaced control. Reassembled unit and tested. While testing found that belt had become so saturated with oil it was beginning to slip. Need to order belt replacement and bring back motor. ; ordrng 1 W11239857 (belt)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Georgetown, TX 78633
Lou
Job Details: 03/23/2021
"Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit with a cup of room temp water and test3d for 30 secs. Unit heated as designed. I tested the fan as it didnt come on during heating and found the high speed heat isnt working properly. I pulled the unit from the wall and found the blower connector installed incorrectly. Unplugged and reinstalled connector and retested and found the fan not coming on on high speed. Removed and replaced the main control and retested and unit is operating as designed. Job completed."
We serviced a
KENMORE WASHER
Model 110.238121
Near Austin, TX 78748
Kevin
Job Details: 03/23/2021
"Arrived on site and inspected washer and found it is spinning but it can be stopped using your hand. Spoke with SW this means The gear case, and basket drive is failing.
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Round Rock, TX 78665
Chase
Job Details: 03/23/2021
"Arrived on site to check washer for loud operation. Found gearcase failed causing loud ratcheting noise. Oil found in all drive components. Error codes F2E, F7E2, F0E3 console and buttons very dim and washplate stripped. During test cycle found cold solenoid on valve very noisy as well. Replaced washplate, gearcase, slider, clutch, rotor and stator. Also replaced console and water valve. Ran test cycle and checked for leaks. All functions check normal after repairs. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78749
Richard
Job Details: 03/23/2021
Arrived onsite for the washer console not working. During testing found that the console is not responding to demands. Replaced control panel and washer tested good. Complete
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Georgetown, TX 78626
Wesley
Job Details: 03/23/2021
Arrived onsite for sensor going out. Replaced sensor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Austin, TX 78757
David Z
Job Details: 03/23/2021
Arrived on site to diagnose refrigerator making noises and not changing between ice types. Could not verify any noise at time of service. Customer said they had a lot of items in the freezer and they could have been pushing on the evap fan in the FC. Advised to follow up if noise heard. I checked the ice dispenser and found the solenoid to switch between crushed and cubed is not moving. Ordering solenoid and UI to resolve ; ordrng 1 WP2152713 (Solenoid) and 1 W11214887 (UI)
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS1
Near Killeen, TX 76549
Al
Job Details: 03/23/2021
Arrived on site and inspected range BOTH front elements would go straight to the HIGH setting when set on LOW.Found both DUAL infinite switches were defective.Removed and replaced both (from truck stock #WPW10434453) and unit tested as designed to customers satisfaction..Job complete
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Cedar Park, TX 78613
Justin
Job Details: 03/23/2021
I arrived on site for an ice machine not turning on. I checked voltage at the wall and found the correct 120V. I then gained access to the back of the unit and found a decent leak from the feed tube to the reservoir. I took the tube off and resealed it and the unit is no longer leaking. I then cleaned up the water on the bottom of the u it and on the grounding wire. As soon as I did so the unit began working as designed. I found the water shorting the ground and not allowing unit to function. I gained access to the control and found proper voltage and the control functioning as designed. I then ran a diagnostics on the unit and it passed all tests. I called techline and spoke with JK and received SR# 7730322473. Unit is now working as designed. I waited until the unit began making ice on its own and it did. No leaks observed by end of service. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Killeen, TX 76549
Al
Job Details: 03/23/2021
Arrived on site to install previously ordered part on a WP Front load Dryer.Removed and replaced the UI. Reassembled and unit tested as designed to customers satisfaction.Job completed
We serviced a
AMANA OVEN
Model AGS730W
Near Austin, TX 78704
Jacob
Job Details: 03/23/2021
Arrived onsite for unit not lighting the flame in the oven. Replaced igniter. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Austin, TX 78745
Robert
Job Details: 03/23/2021
Arrived on job for complaints of not washing properly. Found screen filter clogged. Rinse off and reattach. No leaks detected at time of service
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Georgetown, TX 78633
Lou
Job Details: 03/23/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit UI not powering up due to the power board being bad, I removed and replaced the UI, power board, hv control and LED board (no lights on in the unit). Cycled power to unit and the unit failed to power up. The 3way valve went to home position, but nothing else came on. I tested all low voltage components and could not find where the breakdown is in voltage (VDC). I found the new hv control was bad so I replaced it with the old hv control and the unit powered up and began to cool, but the lights failed to come on and the UI failed to come on. I advised in house tech support that I would be ordering more parts and requesting a different tech to inspect unit to see if they could locate the failure in VDC. I am ordering the hv control, another UI, deli control, RC evap fan motor harness, FC evap fan motor harness, ice fan motor, deli control, power board, CNOTE-REQUESTING PR TO INSPECT UNIT, CNOTE-2 HOUR JOB. No water leaks observed during service.; ordrng 1 W10843055 (Hv control) and 1 W11089931 (UI) and 1 W10830278 (Power board) and 1 W11048824 (Deli control) and 1 W11033168 (RC evap fan motor) and 1 W11032800 (FC evap fan motor harness) and 1 W10846539 (Ice fan motor) and 1 CNOTE (Requesting PR on next visit) and 1 CNOTE (Q) and 1 CNOTE (2 HOUR JOB)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS2
Near Austin, TX 78736
Leonardo
Job Details: 03/23/2021
Arrived on site to test unit for no power. Test unit and found bad outlet not sending power to unit. Plugged unit in to other outlet and got power to unit. Test unit and found unit not starting due to latch. Replaced latch test unit and unit test good job complete.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Cedar Creek, TX 78612
Matthew
Job Details: 03/23/2021
"Arrived onsite to replace previously diagnosed parts. Replaced control, tested unit and unit is functioning properly. Job complete"
We serviced a
GE WASHER
Model GTWN2800D1WW
Near Austin, TX 78736
Richard
Job Details: 03/23/2021
Arrived onsite for the washer leaking water. During testing found that the washer is over filling with water and leaking out of overflow tube. Pressure switch is not working properly. Will need to replace. Ordering parts and office to schedule ; ordrng 1 WH12X10479 (Pressure switch) and 1 WH12X10527 (Timer)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78726
Justin
Job Details: 03/23/2021
Arrived on site for a washing machine not responding and with water in it. Upon further inspection the UI was completely unresponsive and there was water left over in the tub. I found proper voltage at the wall and at the control. I found 12VDC at the UI as well. This indicates a bad UI. I got the UI to turn on for a second and it started humming loudly and blinking randomly. Customer will need to replace the UI and control to repair.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Taylor, TX 76574
Jimmy J.
Job Details: 03/23/2021
Arrived on site for WASHER MAKES GRINDING NOISE WHEN ITS AGITATING OR SPINS MSFERNAN 030821. Placed in diagnostics and could only hear a minor squeaking. Customer stated the noise recently went away. Inspected clutch and gear case. No evidence of oil. Removed belt and it came off very easy. Installed new belt and tested high speed spin several more times. Squeak is gone. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WETLV27HW1
Near San Marcos, TX 78666
Andrew
Job Details: 03/23/2021
"Arrived on site to replace parts from previous diagnosis. Replaced belt and cam, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Austin, TX 78744
Robert
Job Details: 03/23/2021
Arrived on job for complaints of door switch not working. Found the switch in freezer damaged. Replaced switch and test.
We serviced a
GE OVEN
Model JKP698BW2BB
Near Georgetown, TX 78633
Lou
Job Details: 03/23/2021
"Arrived on site to inspect wall oven temps. Upon further inspection, customer advised that the unit does not heat properly every time. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. The unit reached 408 degrees at preheat and once it dropped to approximately 339 degrees, the temp came back up and settled around 353 degrees and stayed within range. I inspected the bake element and found it heating properly. I devised the customer of my findings. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78731
David Z
Job Details: 03/23/2021
Arrived on site to install range control panel to replace damaged panel. Installed new control panel. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78731
David Z
Job Details: 03/23/2021
Arrived on site to install cooktop to replace damaged cooktop. Replaced cooktop. Unit working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78731
David Z
Job Details: 03/23/2021
Arrived on site to replace damaged range drawer. Replaced drawer and front panel. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Killeen, TX 76549
Al
Job Details: 03/23/2021
Arrived on site for a 2/2 for washer making a noise just before spin cycle.Found the cam and actuator defective.Removed and replaced them and unit now functioning properly.Job complete
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS3
Near Austin, TX 78738
Leonardo
Job Details: 03/23/2021
Arrived on site to test unit for no power. Test unit and found bad fuse. Replaced fuse test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model AER6303MFB2
Near Manor, TX 78653
Matthew
Job Details: 03/23/2021
Arrived onsite for range not functioning. Upon inspection found failed wiring harness. Replaced main harness and tested unit. Tested top burners and oven all are functioning. Made customer aware that while inspecting unit found electrical issues with kitchen outlets and flooring where range is installed. Job complete
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Taylor, TX 76574
Andy
Job Details: 03/23/2021
Arrived on site for refrigerator leaking from back. Tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS02
Near Austin, TX 78735
Luis
Job Details: 03/23/2021
Arrived on site for over cooling in freezer. Found excessive frost on drawers and food packages,ran diagnostics found compressor not getting shut off during diagnostic test,ran thermistor test passed,ran heater test in freezer,heater powering on while compressor still running. Ordering main control and ui control. ordrng 1 W11450890 (Control) and 1 W11330486 (Main control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78701
Luis
Job Details: 03/23/2021
"Arrived on site for no ice. Found icemaker stuck not entering home position,replaced defective icemaker ran diagnostics harvest passed,ran fill passed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near Austin, TX 78721
Jacob
Job Details: 03/23/2021
"Arrived onsite for unit making a noise during operation. Tested unit. Heard noise. Noise was coming from the water valve as it is filling, but the unit is working properly. Let customer know of the noise. Said they will wait on fixing at this time. No leaks at this time.
We serviced a
WHIRLPOOL COOKTOP
Model KCGS956ESS02
Near Austin, TX 78704
Jacob
Job Details: 03/23/2021
Arrived onsite for unit not sparking to turn on or unit kept sparking when in use. Customer plugged back in the cook top. No over clicking noises. Tested unit. Pilots were lighting as designed. No issues at this time p. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near San Marcos, TX 78666
Andrew
Job Details: 03/23/2021
"Arrived on site to test unit for not filling and not washing. Found valve connection was not connected to control causing unit not to fill and wash. Connected connection, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Leander, TX 78641
David S
Job Details: 03/23/2021
"Arrived on site for washing machine not working. I inspected the unit and work area. I found error code f0e3 overload, f0e5 off balance load. I ran the unit through a diagnostics cycle. I found the unit working as designed. I inspected the gearcase and found it leaking oil. I spoke to the customer and found out the unit stops working on larger loads. ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider)"