Service History 298

Near Austin, TX 78735
Kevin
Job Details: 12/14/2020
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site and inspected washer I found a water trail leading down left-hand side from dispenser. Per service pointer W11481731 I new dispenser will be needed, will also bring back Bellow.; ordrng 1 W11465532 (Dispenser drawer) and 1 W11314648 (Bellow)"
Near Round Rock, TX 78665
David S
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB05 Arrived on site for led lights being out in the fridge. I inspected the unit and work area. I found the fresh food lights dim and the freezer light completely out. I am ordering the freezer light to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 W10515057 (light board)
Near , TX 78737
Kevin
Job Details: 12/14/2020
DRYER WHIRLPOOL MED8630HC "Arrived on site I inspected dryer and found LED display is blank. Unplug the dryer and waited one minute and after reconnecting to power LED display is working again. Customer is also experiencing long dry times and used airflow meter and found it is restricted. Took pictures. No further repair is required at this time, job complete."
Near Briarcliff, TX 78738
Brandon
Job Details: 12/14/2020
VENTHOOD WHIRLPOOL UXT5536AAS3 "Arrived on site for customer complaint of light not working, found failed light bulb, ordering light. ; ordrng 1 WPW10562734 (Light) and 1 Cnote (Office to reschedule)"
Near Austin, TX 78744
Leonardo
Job Details: 12/14/2020
RANGE WHIRLPOOL WGG745S0FS02 Arrived on site to test unit for broken grate. Found left grate broke. Replaced grates test unit and unit test good job complete.
Near Salado, TX 76571
Tyler
Job Details: 12/14/2020
REFRIGERATOR JENN-AIR JFC2290REP00 ArRived on site for icemaker not making ice after a previously replaced water inlet valve. Bon arrival I found that the power connection to the icemaker had come loose and wasn’t properly connected on the first trip after reconnecting and making sure that the harness was fastened tightly to its mounted position as able to retest the icemaker and verify that water was getting to the unit and it was harvesting as designed. Call complete
Near Austin, TX 78745
Leonardo
Job Details: 12/14/2020
DISPOSAL WHIRLPOOL 333-1A Arrived on site to test unit for unit leaking. Test unit and found bad disposal. Replaced disposal test unit and unit test good job complete.
Near Austin, TX 78757
Wesley
Job Details: 12/14/2020
DRYER GE DRSR483ED2WW Arrived onsite and found upper bearing kit will be needed due to crumbling plastic and missing worn glides. Ordering kit. ; ordrng 1 WE49X20697 (dryer bearing repair)
Near Cedar Park, TX 78613
David
Job Details: 12/14/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to diagnose dishwasher that is not drying dishes and not fully dissolving soap. On arrival spoke with homeowner who said they usually run it before bed. They also see some soap residue on the floor under the door. Ran unit and verified all items are properly functioning. Advised the customer they need to run their hot water before starting unit to make sure it fills with hot water. Not running water before starting unit will lead to cold fills, which will not dry or dissolve soap. Customer is also running Kirkland brand soap, which can be very sudsy and go over the floor pan causing their leak. Customer is also not using rinse aid. Advised using rinse aid and a different brand of soap. House is equipped with a water softener, which can also cause minor issues with suds and soap pods. Recommended trying the hot water / high temp options / rinse aid usages, and changing to a different soap brand. This should fully resolve all issues, and
Near Lockhart, TX 78644
Robert
Job Details: 12/14/2020
WASHER MAYTAG MVWC425BW1 "Arrived on job for complaints of leaks. Ran diagnostics and found error code for basket and motor not reaching full speed. Lid latch locks and would not unlock properly. Found the seal on gearcase cause of leaks. Ordered gearcase, washplate, motor, latch, pulley and actuator. Will need authorization to complete.; ordrng 1 W10404050 (lid lock) and 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W11454372 (GEARCASE ) and 1 W11481722 (ACTUATOR) and 1 WPW10553968 (washplate)"
Near Austin, TX 78739
Leonardo
Job Details: 12/14/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to install new console. Installed new console test unit and unit test good complete
Near Buda, TX 78610
Jacob
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB01 "Arrived onsite for unit over freezing food in the refrigerator and ice maker arm staying up. Upon inspection found that the diffuser was stuck open, also went ahead and ordered a new ice maker. ; ordrng 1 W11203272 (contrl-box) and 1 W11380595 (DIFFUSER ) and 1 WPW10300022 (icemaker)"
Near Harker Heights, TX 76548
Tyler
Job Details: 12/14/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Near Canyon Lake, TX 78130
Richard
Job Details: 12/14/2020
WASHER WHIRLPOOL WTW4855HW1 Arrived onsite for the washer not working. During testing found that the drain pump is just humming. Tried to put washer into diagnostics and it would not go into diagnostics. Tried to run a cycle and it did not work no lights came on. Looked at control board and the led light is on so disconnected the drain pump to see if it would change the status on the control board. It did not resolve the issue. Drain pump and control board will need to be replace. Ordering control board and office to schedule. ; ordrng 1 W11498190 (Control board)
Near Kyle, TX 78640
Jacob
Job Details: 12/14/2020
DRYER GE DBXR463ED1WW Arrived onsite to replace parts ordered. Replaced all parts. Tested unit. Unit test good. No issues at this time. Job complete
Near Leander, TX 78641
Lou
Job Details: 12/14/2020
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit not cooling and the sealed system repair ordered, I removed and replaced the compressor, drier, access valve, and evaporator and vacuumed the system. Added 134a refrigerant and found pressures good. Test3d the unit and it is operating as designed. No water leaks observed during service.
Near Buda, TX 78610
Jacob
Job Details: 12/14/2020
REFRIGERATOR GE GSE25ESHBSS "Arrived onsite for unit not dispensing water or not making any ice. Tested unit. Upon further inspection, found that the water valve needed to be replaced.
Near Georgetown, TX 78633
Lou
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL ED5FHGXKQ03 "Arrived on site to inspect refrigerator ice maker leaking water. Upon further inspection, I found the ice maker not secured in the cabinet and unplugged. I found ice filled in the fill tube. Removed the ice with my steamer and reinstalled the ice maker and tested. The IM harvested and when it called for water and stopped filling, water continued to flow at a slow fill. I removed and replaced the valve and retested the unit. Unit is operating as designed. Customer requested that the water dispenser not be functional. I left the dispenser connection at the valve unplugged per customer request. No water leaks observed during service, job completed."
Near Austin, TX 78734
Brandon
Job Details: 12/14/2020
OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site for customer complaint of unit not heating and light not coming on, found failed control, I replaced control, unit tested good."
Near Red Rock, TX 78662
Robert
Job Details: 12/14/2020
WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of wire hanging out. Found harness to latch cut and hanging loose. Will need to replace latch. ; ordrng 1 W11307244 (latch)
Near Jarrell, TX 76537
Cliff
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to replace fill line heater for refrigerator. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78732
Brandon
Job Details: 12/14/2020
DISHWASHER WHIRLPOOL KDTM504EPA0 "Arrived on site to replace sump assembly, found new sump was not the correct part. Ordering sump. ; ordrng 1 W10861526 (Sump assembly)"
Near The Hills, TX 78738
Brandon
Job Details: 12/14/2020
ICE MACHINE KITCHENAID KUIC18PNZS0 "Arrived on site for customer complaint of small ice, found leak in filter housing as well as failed valve. Ordering parts. ; ordrng 1 W11266112 (Filter housing)"
Near Georgetown, TX 78626
Lou
Job Details: 12/14/2020
REFRIGERATOR KITCHENAID KRBR109ESS01
Near Austin, TX 78746
Kevin
Job Details: 12/14/2020
DRYER WHIRLPOOL WED9200SQ1 "Arrived on site and inspected dryer and found heating element has failed. Replaced element and dryer is now operating normally. Sent one picture of element heating to KB/AHS, job complete"
Near Austin, TX 78705
Wesley
Job Details: 12/14/2020
OVEN WHIRLPOOL WFE515S0JS0 Arrived onsite and found spring hinge will be needed to repair as bearing has slipped. Ordering hinge. ; ordrng 1 WPW10299224 (hinge-door)
Near Austin, TX 78747
Leonardo
Job Details: 12/14/2020
DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site to test unit for not washing. Test unit and found unit not filling with water. Found bad fill valve replaced valve test unit and unit test good job complete.
Near Buda, TX 78610
Leonardo
Job Details: 12/14/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to replace control sensor and module for oven. Replaced parts test unit and unit test good at this time job complete.
Near Round Rock, TX 78681
Lou
Job Details: 12/14/2020
DRYER WHIRLPOOL WED8500DC3 "Arrived on site to inspect dryer not drying. Upon further inspection, I tested the unit and it’s getting warm but not hot. When I began to disassemble the unit to inspect the element, I found a large amount of lint debris inside the unit. I recommended that the customer schedule someone to come out and check the vents. I found the element burnt and the metal plate badly warped. I replaced the element and removed the lint from the unit and reassembled the unit. Tested the unit and it is operating as designed. No lint observed at the end of service, job completed."
Near Georgetown, TX 78628
Jonathan
Job Details: 12/14/2020
WASHER MAYTAG MHW5630HC1 Arrived on site for washer making banging noises. Performed diagnostics mode and ran automatic test cycle. Went to remove top and found falling off of pedestal. Found unit not mounted to pedestal. Informed customer unit haves to be mounted. Test operation tested good.
Near Georgetown, TX 78628
Lou
Job Details: 12/14/2020
ICE MACHINE KITCHENAID KUIS18PNTB0 "Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the unit on and no water in the reservoir. Tested unit in diagnostics and could hear the inlet valve come on but still no water. The recirculating pump and the drain pump were not operating. Poured some water into the tub to test the external drain pump and it’s operating as designed. Also found that the connections to the harness were badly corroded. The recirculating pump had cracked and water was spraying out of it causing the water to freeze on the connections and short/corrode them. Also, the drain pump was cracked as well. main harness, drain pump, recirculating pump assembly I am ordering the drain pump, main harness, CNOTE-LSO PER CUSTOMER REQUEST & CNOTE-2 HR JOB. Office to schedule return service. Unit left unplugged and water line disconnected for safety.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 CNOTE (2 HOUR JOB) and 1 WP2310092 (harns-pump) a
Near Leander, TX 78641
David S
Job Details: 12/14/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA "Arrived on site for fridge show HI. I inspected the unit and work area. I found the unit powered off. I turned the unit on and gained access to the evaporator. I found no frost pattern forming on the evaporator, but I could feel the evaporator getting colder. I closed the freezer, and gained access to the compressor. I found the compressor pulling 1.5 amps. After 15 minuets of the system running I found no frost pattern forming on the evaporator. The fridge needs a sealed system repair.
Near Cedar Park, TX 78613
Justin
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for refrigerator not dispensing ice and ice bin assembly cracked. Upon further inspection found large crack on bottom of ice bin assembly going all the way through. Found while using crushed ice the ice bin motor will catch and continue humming indicating a bad motor. Will need to replace ice bin and motor. Customer also stated they intermittently here the water valve in ice maker kick on after they get ice. I also observed this. Tested ice maker and found that the ice maker is not receiving voltage and would not completing harvest at this time. Found bad control and will need to replace. Office to reschedule. ; ordrng 1 W11043763 (MAIN CONTROL) and 1 W11097357 (ICE BIN ASSEMBLY) and 1 W11265135 (UI/CONTROL ASSEMBLY)
Near Round Rock, TX 78681
David S
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for freezer icemaker not producing ice. I inspected the unit and work area. I found the fill tube frozen over. I out the unit into diagnostics and activated the freezer ice maker fill tube, I found it not coming on. The freezer fill tube will need to be replaced.I am ordering the freezer ice maker fill tube heater W10906055. The office will reschedule when we have an eta on the part.; ordrng 1 W10906055 (FREEZER FILL TUBE HEATER)"
Near Austin, TX 78727
David
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site to diagnose icemaker that sometimes is not dispensing. Customer opened door and showed me that the chute sometimes fills with cubes. Found a piece of ice wedged in the cube flap on the ice bucket. Removed and tested and did not see issue persist. Found all seals are good and not leaking, seems the large amounts of ice dispensed can cause a jam in the dispenser chute. All is now working as designed. Call complete."
Near Lampasas, TX 76550
Al
Job Details: 12/14/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived to inspect French door refrigerator not working.Confirmed the complaint and found only the light inside the unit worked.Unplugged the unit, removed and replaced the main control and UI with authorization.Reassembled and compressor, condenser fan and evaporator fan all began operating.I advised he customer to place a bottle of water inside the freezer for approximately 24-48 hours to verify unit will freeze the water.Job completed"
Near Leander, TX 78641
David
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL GFE28GSKBSS Arrived on site to diagnose refrigerator building ice in floor of FC. Found evap drain clogged and not draining. Found dirt and gunk buildup in the duckbill. Cleared duckbill and retested. Unit is now draining properly as designed. Call complete.
Near Austin, TX 78748
Kevin
Job Details: 12/14/2020
WASHER WHIRLPOOL WFW75HEFW "Arrived on site and inspected washer and found display digits are not showing during cycle selection. After choosing a cycle remaining time is shown. set washer into a diagnostic cycle and display is working, disconnected power for a full minute and after reconnecting to power display has reset and it is working. Bellow is stained but not damaged,
Near Cedar Park, TX 78613
Kayman
Job Details: 12/14/2020
OVEN WHIRLPOOL GBD277PRQ01 "Arrived onsite for wall oven with control panel doing weird things then died. Upon inspection I found power to the unit but the UI was dead. I accessed the control board and found the surpressor board had blown. I confirmed voltage at the terminal block. I also found heavy grease and dust on all components in the control board area. Specifically the latch motor and switches. I advised that the switches would fail soon and are discontinued. The control panel is also discontinued. The unit would need a control panel, surpressor board, latch motor and possibly blowers.
Near Leander, TX 78641
Lou
Job Details: 12/14/2020
MICROWAVE WHIRLPOOL WMH32519HV "Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit with a cup,of water inside and the unit failed to heat.
Near Leander, TX 78641
Kayman
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite to install previously diagnosed parts. I installed the FC door and handle. I had to heat for the gasket because there was a gap at the top and advised the customer to leave that side shut for 8 hours to ensure it keeps a good seal. No leaks were detected during time of repair. Job complete
Near Austin, TX 78748
Kevin
Job Details: 12/14/2020
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and added brackets recommended by service planer and this had no measurable positive affect on the spacing between the top edge of the glass and the top trim panel of the door. Sent a video to DW of double sided tape detached. There is no further recommended repair for this issue.
Near Austin, TX 78759
Wesley
Job Details: 12/14/2020
DISHWASHER IKEA IUD8010DS1 Arrived onsite and found bad drain pump.
Near Georgetown, TX 78628
Jonathan
Job Details: 12/14/2020
WASHER WHIRLPOOL WTW8900BC0 "Arrived on site for washer not spinning. Performed diagnostics mode, found error code F70 overload. Ran test cycle and received error been going to spin. Removed wash plate and hub. Found bearing shaft corroded. Found tub not sliding down shaft as designed. Will need to replace bearing kit with hub.
Near Round Rock, TX 78681
Jimmy J.
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV01 Arrived on site to install previously diagnosed part. Removed valve and installed new valve. No leaks detected. Job completed.
Near Georgetown, TX 78626
Cliff
Job Details: 12/14/2020
RANGE GE JBP23DR2WW Arrived on site to diagnose a range with a burner that is not working. Found burner not plugged into receptacle. Reset burner to proper position. All is working properly at this time.
Near Austin, TX 78750
Wesley
Job Details: 12/14/2020
BUILT-IN M/W WHIRLPOOL KMBD104GSS01 Arrived onsite and found unit door misaligned causing heating circuit switch to not engage. Adjusted door. Unit is now engaging switches properly. All checks good.
Near Austin, TX 78748
Kevin
Job Details: 12/14/2020
REFRIGERATOR FRIGIDAIRE FFSS26D8RS0 "Arrived on site and found currently Ice is dispensing but only crushed. Found ice bin is not in correctly, solenoid is in up position. Reset been and it will now switch from cubed to crushed. Took video and sent to KB/AHS job complete"
Near Leander, TX 78641
Lou
Job Details: 12/14/2020
REFRIGERATOR KITCHENAID KBLC36FTS00 "Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the interior lights off and the door open light flashing. I tested the door switch and the lights continued to remain off. I cycled power to the unit and when I turned the power back on, the lights came back on. I tested the switch again and the lights continued to come on. No water leaks observed during service, job completed."
Near Austin, TX 78749
Luis
Job Details: 12/14/2020
REFRIGERATOR MAYTAG PBF2555HEB Arrived on site for water leaking. Found water leaking from valve assembly will need a new valve assembly part ; O-emld tckt
Near Georgetown, TX 78626
Lou
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site to install previously diagnosed and ordered parts. Due to the ice maker and valve failures, I removed and replaced both and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
David S
Job Details: 12/14/2020
OVEN KITCHENAID KEBS109BBL00 Arrived on site to install previous diagnosed parts. I pulled the oven from the wall cabinet. I gained access to the main control and UI console. I replaced both with new. I tested the unit and found it operating as designed.Job complete.
Near Austin, TX 78701
Scott
Job Details: 12/14/2020
DRYER WHIRLPOOL WED560LHW1 Arrived on site for loud dryer . Replaced motor and blower wheel . Unit is much quieter . Tenent happy with noise level. No lint build up at time of service . Job complete .
Near Round Rock, TX 78681
Kayman
Job Details: 12/14/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived onsite to install previously diagnosed parts. I installed the ice maker and tested function. The ice maker is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Austin, TX 78701
Matthew
Job Details: 12/14/2020
DRYER WHIRLPOOL WED560LHW1 Arrived onsite for dryer not working. Took voltage at terminal block and found incoming loads unbalanced. 83vac/139vac. Will need an electrician to repair incoming voltage. Job complete
Near Pflugerville, TX 78660
David S
Job Details: 12/14/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site for dishwasher not draining. I inspected the unit and work area. I found the disposal plug not punched out. I removed the disposal plug, and retested the unit, I found it still not draining. I found the drain hose kinked and pinched off. I replaced the drain hose. I tested the unit and it is now working as designed. Job complete no water leaks detected."
Near Buda, TX 78610
Jacob
Job Details: 12/14/2020
WASHER MAYTAG MAH5500BWW Arrived onsite to replace part ordered by previous tech. Replaced water valve. The hoses were all disconnected upon arrival. Had customer re connect hoses before testing. Tested unit. No leaks at this time. Job complete
Near Austin, TX 78750
David
Job Details: 12/14/2020
DISHWASHER WHIRLPOOL KDTM404ESS3 "Arrived on site to follow up on leaking dishwasher. Found that shortly into the cycle you would hear the spray arm hit the front left corner and water would shoot out. Checked and tried new door gasket, but door gasket did not resolve. Issue is either coming from a leaking spray arm or a bad lower door seal. Ordering both parts. Office to schedule return visit. ; ordrng 1 W10792724 (arm-spray) and 1 W10909089 (lower seal,bottom)"
Near Cedar Park, TX 78613
David S
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to install previous diagnose part. I removed the failed freezer light and installed new one. All the lights came on. Job complete.
Near Austin, TX 78717
Kayman
Job Details: 12/14/2020
OVEN WHIRLPOOL WOS51EC0AB01 Arrived onsite to install previously diagnosed parts. I installed the latch motor and tested the unit. The unit is working as designed at this time.Job complete.
Near Lockhart, TX 78644
Robert
Job Details: 12/14/2020
REFRIGERATOR GE GSHS6KGZBCSS Arrived on job to replace previously diagnosed parts. After replacement water filled icemaker. No leaks detected at time of service.
Near Jarrell, TX 76537
James
Job Details: 12/14/2020
DRYER ROPER RED4516FW0 Arrived on site and tested operation. Found timer motor not running and unit not heating. Found proper voltage to timer motor. Installed new timer and motor now turns but unit is not heating. Found arching on plug end for L2 and improper voltage at terminal block of dryer. Instructed customer that the outlet will need to be repaired and unit will heat properly. All fuses test good and heater tests good. Job complete
Near Austin, TX 78703
Wesley
Job Details: 12/14/2020
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site and found board display will need to be replaced again for similar issue. ; ordrng 1 W10891907 (cntrl-elec)
Near Austin, TX 78744
Leonardo
Job Details: 12/14/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site to test unit for not working correctly and no sound. Replaced board test unit and unit test good job complete.
Near Liberty Hill, TX 78642
Cliff
Job Details: 12/14/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site to diagnose a microwave with a surface light not operating. Tested unit and found failed control board and bad bulb. Both parts will need to be replaced to complete repairs. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10892389 (cntrl-elec)
Near Lakeway, TX 78734
Luis
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for cooling complaint. Upper portion of freezer warm,no ice build up on cover or evaporator,ran diagnostics fan not powering on,removed food and shelves accessed fan and fan powered on. Ran diagnostics multiple times and fan powering on.,called tech support per tech support reinstalled harness’ ran diagnostics all test passed per tech support no parts needed and did a hard power reset. Sr#7729493143"
Near Austin, TX 78717
David S
Job Details: 12/14/2020
OVEN GE JT3000SF3SS Arrived on site for oven showing error code f96 after a self clean cycle. I inspected the unit and work area. I found fault code f96 in diagnostics. I cleared the fault codes and tried to run the unit. I found the heating element coming on and than a minuet later it flashed the error code and shut down. I am ordering the blower motor to complete the repair. I am also ordering the control and tod just in case.; ordrng 1 WB24T10164 (switch high limit) and 1 WB26X31060 (fan blower) and 1 WB27X25322 (control board t012 e)
Near Austin, TX 78749
Luis
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site to install parts prev tech ordered. Replaced fill tube and cover,ran diagnostics unit passed all diagnostic test.
Near Cedar Park, TX 78613
David
Job Details: 12/14/2020
WASHER MAYTAG MHW6630HC0 Arrived on site to diagnose washer that is intermittently leaking. Ran unit and found no leaks present through diag cycle as well as with cleaning cycle. Examined unit and components and found a large noticeable soap trail running down from the front all the way to the bottom of the front panel. Replaced dispenser and advised customer to use less detergent and possibly try a different brand. Could not see any other leaks or evidence of leaks. All is working as designed with no water leaks found. Call complete.
Near Georgetown, TX 78633
Kayman
Job Details: 12/14/2020
OVEN KITCHENAID KEBU208SSS03 Arrived onsite for wall oven not heating in either section. Upon inspection of the controls I found the thermostats good. I found good voltage going to the terminal block. I found that the lower broil element was half way heating. I checked for any other shorts or issues within the controls. All checked good. The only other component that controls both ovens together is the UI or user interface. I advised the customer of my findings and that the UI would need to be replaced. For the oven to operate as designed. We re installed the unit and restored power. Job complete.
Near Austin, TX 78734
Brandon
Job Details: 12/14/2020
MICROWAVE JENN-AIR JMV8208CS6 "Arrived on site for customer complaint of light not working, I found failed light, I replaced light, unit tested good."
Near Temple, TX 76502
Tyler
Job Details: 12/14/2020
COOKTOP WHIRLPOOL WCG97US0DS00 Arrived on site for cooktop still giving to small of flames from the burners. I was able to match with 100% verification that the offices that were previously installed in the brand new cooktop from either the factory or the store it was bought from was indeed propane offices and not natural gas as they should have been for the home as soon as I put in all five natural gas or versus the unit function as designed and water was able to boil in less than five minutes while on site and the customer is extremely happy with the repair now that the cooktop is working. Regulator is still perfectly fine with no irregularities.
Near Austin, TX 78744
Leonardo
Job Details: 12/14/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for door not closing correctly. Test unit and found bad latch. Replaced latch test unit and unit test good job complete
Near Austin, TX 78748
Leonardo
Job Details: 12/14/2020
RANGE WHIRLPOOL WFE975H0HZ1 Arrived on site to test unit for temp to high. Test unit and found bad sensor. Replaced sensor test unit and unit test good job complete
Near Georgetown, TX 78633
Jonathan
Job Details: 12/14/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for dishwasher not working. Inspected unit and work area. Performed diagnostics mode, no stored error codes. Monitored test cycle and found wash motor not activating. Measured voltage to motor and found 120 volts. Found failed wash motor. Will need to replace sump to repair. Will need authorization to repair. Office to schedule appointment when ETA is available.; ordrng 1 WPW10671941 (SUMP)"
Near Killeen, TX 76549
Tyler
Job Details: 12/14/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site for washer banging around when spinning. I ran a diagnostic check but they were no error codes indicating any kind of hardware or software failure. I then ran a diagnostic test to advance the unit to the spin cycle I then found that the unit was banging around pretty bad the moment the spin setting was activated. I then removed the top of the unit and try to remove the agitator but found that the agitator was rusted to the gear case and underneath the unit the gear case were showing early signs of rusting internally. I also found that even though I cannot get the wash plate out of the unit I was able to verify that the inner tub is starting to remove itself from the hub drive and gearcase. List of parts needed are below.W10752187 screw, W11161960 agitator, W10752719 inner tub, W10528947 drive hub, WP8533953 (6x) screws, WPW10215093 drain filter, WP8533928 screw, W11219115 outer tub, W11454734 gearcase, W10721967 cam.; saved tckt"
Near Round Rock, TX 78681
Jimmy J.
Job Details: 12/14/2020
DRYER MAYTAG MED7230HW0 "Arrived on site for 'Check Vent' - Dryer / F3 E2 ERROR MSG pulled up diagnostics and got moisture sensor F3E2 and F2E1 HMI stuck button. Moisture sensor tested good. Ordering a new control and UI for washer to correct errors. Customer was sent a vent test kit for the dryer, but the error codes are not vent related. Test kit will not be necessary. Returning with harness and thermistor JIC. ; ordrng 1 W11413567 (UI) and 1 W11441687 (CONTROL)"
Near Killeen, TX 76542
Tyler
Job Details: 12/14/2020
DRYER MAYTAG MED5630HC0 Arrived on site for dryer making another rattling noise after previously repaired. Upon rival I ran a diagnostic check but could not find any error codes and at this point and then disassemble the unit and found that the airflow shoot that goes from the blower wheel to the back of the dryer that venting connects to headcount loose from its mounting position I ended up re-mounting it in securing it in place to make sure it wasn’t going to wiggle loose again cause any more rattling. Unit is working as designed call complete
Near Round Rock, TX 78681
Jimmy J.
Job Details: 12/14/2020
WASHER MAYTAG MVW7232HW0 "Arrived on site for F0 E7 ERROR MSG MOVE AND RESTART CYCLE NOW F0 E9 MSG NEED SERVICES. Placed in diagnostics and received the same error codes reported. F0E7 is when items are inside the basket and clean washer with afresh is selected. F0E9 is an OB pause error. This is when the washer detects an unbalanced load and or the basket suspension is faulty. Tested the basket by bouncing. Did not bounce, instead went down and came back up without bouncing. Washer is operating as designed. Customer just had an unbalanced load. No repair needed."
Near Austin, TX 78737
Leonardo
Job Details: 12/14/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for dispenser door not closing test unit and found dispenser door broken. Replaced dispenser test unit and unit test good job complete.
Near Cedar Park, TX 78613
David
Job Details: 12/14/2020
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to diagnose range that customer said only had partial broiler flame, and a couple odd issues with the controlS. Tested broiler element and found a full flame. From certain angles it looks like the flame is out with the light on, but seems to be there. I found the broiler would shut off and have to be restarted. Customer also showed me that at times she would cancel the timer and it would shut off the broiler. Ordering a new control to resolve. Gas flow seems fine, and it seems to be control. Office to schedule return when we can get parts.; ordrng 1 W10885069 (cntrl-elec) and 1 WPW10603098 (cntrl-elec)"
Near Leander, TX 78641
Justin
Job Details: 12/14/2020
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site for range hinge rubbing bottom of oven. Upon further inspection found oven hinge to be bent and not sitting correctly. Gained access to hinges and installed new left and right hinge. Unit now working as designed. Call complete.
Near Leander, TX 78641
Lou
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=4 degrees. Tested temps in the ice box=36 degrees. Removed the FC door and drawers and found frost on the evap cover. Removed the cover to find a block of frost built up around the defrost thermistor and cap tube area. Placed unit in diagnostics and and ran test #3 and found the FC evap fan motor is bad. I am ordering the FC evap motor/harness and UI and office to schedule return service due to availability of parts. Removed frost from the evaporator to get to cool until I can return. No water leaks observed during service.; ordrng 1 W11032800 (motor-evap) and 1 W11387386 (UI)"
Near Leander, TX 78641
Kayman
Job Details: 12/14/2020
DISHWASHER WHIRLPOOL WDF130PAHS1 Arrived onsite for dishwasher not drying dishes. Upon viewing the diagnostics cycle I found the heater element was not turning on when called for with a 0.00 amp draw. I inspected the element and found a short or burn on the back left side of the element. I replaced the heater and re tested the unit. The unit is now working as designed and no leaks were detected during time of service . Job compete.
Near Round Rock, TX 78664
David S
Job Details: 12/14/2020
DRYER MAYTAG MGD7000XR0 Arrived on site to install previous diagnosed parts. I gained access to the thermal fuse and thermistor. I replaced both with new. I reassembled the unit and tested it. I found the unit heating and working as designed. Job complete.
Near Austin, TX 78728
David
Job Details: 12/14/2020
WASHER MAYTAG MVWC465HW2 Arrived on site to diagnose washer not spinning out and hanging in cycles. Ran diagnostic and found no error codes present. Unit ran through diagnostic ok. Heard something rattling under the unit. Took out basket and checked and found no loose items. Ordering a control since customer says unit is overfilling and over soaking clothes. Office to schedule return. ; ordrng 1 W11249158 (cntrl-elec)
Near New Braunfels, TX 78130
Richard
Job Details: 12/14/2020
COOKTOP WHIRLPOOL WFC150M0EB3 "Arrived onsite for the oven presenting error code F3. Ran diagnostics and found error code F3. Bake element checked good, broil element checked good. Temp sensor checked good. Ran a bake cycle of 350 degrees and took a temperature reading and It checked out good. Customer stated that this is an intermittent issue. Will need to replace control board and temp sensor for intermittent issue. Ordering parts and office to schedule ; ordrng 1 W11122555 (Control board)"
Near Kempner, TX 76539
Al
Job Details: 12/14/2020
DRYER MAYTAG MEDC465HW0 Arrived to inspect dryer squeaking during approximately 15 minutes after customers cycle.I confirmed the complaint and found the rollers and pulley were causing the noises.I used truck stock Repair kit #4392065 to complete the repair.Customer satisfied.Job completed
Near Hutto, TX 78634
David
Job Details: 12/14/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to diagnose range that has a pan odor coming from it similar to kerosene, only when in use. Turned on gas to unit and used leak detector to find leaks. Found no leaks. Ran the unit and verified the odor, but it doesn’t seem to be coming from leaking gas. The odor comes off all burners and can be smelled in the vapor of the flames, smells like a contaminant in the lines or gas supply. Couldn’t find any kind of failure with the unit. Advised customer to have gas company test their lines and gas, nothing verifiably wrong with the range.Call complete."
Near San Marcos, TX 78666
Jacob
Job Details: 12/14/2020
DRYER WHIRLPOOL WED8500DC0 Arrived on to replace speaker. Replaced speaker. No issues at this time. Job complete
Near Leander, TX 78641
David S
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for ice make r not producing ice in the refrigerator section. I inspected the unit and work area. I found the top light and the freezer light out. I also found error code e2in step 56. I ran a harvest test and the icemaker failed. I replaced the freezer light W10695459 with one I had on hand. I also replaced the ice maker. I ran a harvest and fill test both operated as designed. All lights in the fridge are working. The unit is operating as designed. Job complete.
Near Pflugerville, TX 78660
David S
Job Details: 12/14/2020
WASHER MAYTAG MVWB855DC3 Arrived on site to install previous diagnosed part. I gained access to the console and replaced with new. I ran the unit through a diagnostics cycle and found it operating as designed. Job complete.
Near Austin, TX 78701
Luis
Job Details: 12/14/2020
ICE MACHINE KITCHENAID KUIS18PNZW0 "Arrived on site for ice. Slab of ice forming on evaporator plate,ran diagnostics all test passed,water,filled reservoir,pump powered on,evaporator plate frosting correctly.
Near Austin, TX 78717
Jimmy J.
Job Details: 12/14/2020
DISHWASHER WHIRLPOOL KDTM354ESS3 "Arrived on site for DW top rack will not stay in place. Initially when I arrived the dishwasher door was opened the rack stayed put. With just a small tug the top racked slowly rolled forward. I removed the kick plate and found the blocks in the back were removed and the wheels in the back were raised as high as they could be raised. With this, the tile underneath the dishwasher is present in the back, but in the front the tile is gone. This created a natural lean forward on the dishwasher. I used two paint sticks as a wedge under the leg to raise the front a bit more and advised the customer to load heavier items in the back of the top rack to prevent the top rack from rolling out when lightly pulled. Otherwise the top rack will roll forward when lightly pulled if heavy items are placed at the front of the top rack. Currently if the dishwasher door is opened the top rack doesn’t move. Job completed."
Near Austin, TX 78738
Brandon
Job Details: 12/14/2020
WASHER MAYTAG MHW3505FW1 "Arrived on site for customer complaint of unit leaking, found leak coming from bellow, ordering bellow. . ; O-emld tckt"
Near Leander, TX 78641
Chase
Job Details: 12/14/2020
MICROWAVE WHIRLPOOL WMC30516HZ0 Arrived on site. Removed existing microwave and installed new microwave. Tested all functions of microwave it is heating and operating properly but has a slight vibration noise when it immediately turns on to heat but then goes away. Removed microwave and attempted to make multiple adjustments and there is still a slight vibration but all functions check
Near Rogers, TX 76569
James
Job Details: 12/14/2020
RANGE WHIRLPOOL WFC150M0JW0 Arrived on site and installed new burners. Tested operation and found all burners now operating properly. Job complete
Near Austin, TX 78749
Luis
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for unit not defrosting. Evaporator in cases in ice,ran diagnostics thermistor passed,heater powered on diagnosed unit not running through a normal defrost cycle,replaced ui and main control ran diagnostics thermistor passed. Tenant or maintenance will need to defrost freezer 24hrs"
Near Waco, TX 76705
Jonathan
Job Details: 12/14/2020
REFRIGERATOR GE GSL25JFTCBS Arrived on site for refrigerator that was not cooling the refrigerator or freezer sections. Inspected unit and work area. Found the freezer evaporator covered in frost indicating a defrost issue. Removed evaporator cover and tested unit. Found defrost heater showing open. Replaced heater assembly and tested unit. Unit is now working as designed. Call complete.
Near Kempner, TX 76539
Al
Job Details: 12/14/2020
RANGE WHIRLPOOL WFE525S0JZ0 Arrived to inspect broken broil element.Confirmed and removed and replaced it.Powered the unit on and unit still didn’t bake or broil.Found the control is the issue.Ordering W11256088.Office to reschedule the customer for return service due to parts availability.Needs more work.; ordrng 1 W11256088 (cntrl-elec BLACK)