"Arrived on site to test unit for rumbling noise. Upon arrival customer stated unit started making a strange rumble noise during use. Engaged cycle, heard rumbling originating from the turntable area. Removed ring, and ran motor, no noise. Replaced ring (W11252182) and support (W11245707) as precautionary. Tested unit, noise has been eliminated and unit is now running as designed, job complete."

"Arrived on site to test unit for rust on clothes. Upon arrival customer presented issue, clothing items have streaks of rust (images attached). Inspected unit, only rust found inside the basket was on the wash plate and wash plate bolt. All other components have no rust forming. Replaced wash plate (W11510461) and bolt (W10752187). Unit is functioning as designed, job complete."

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced gear case (W11454738), agitator base (W11418231) and control (W11502823). Ran a calibration cycle successfully. Started a normal cycle, unit filled and began to agitate properly. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for oil leaking. Upon inspection found all oil has leaked from the gear case on all bottom end components. Due to oil saturated bottom end components, replaced gear case (W11449840), motor (W11026785), capacitor (W11395618), splutch assembly (W10721967), actuator (W11481722) and belt (W11239857). Ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced vent (W11649995) and control (W11672039). Ran a diagnostic cycle, buzzing noise was still present when the dispenser was engaged. Replaced dispenser (W11412300) and tested, noise has been eliminated. All components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for not heating properly. Upon arrival customer stated unit is not heating enough, when at 350? unit will drop below 290?. Started a bake cycle, noticed temps were off by 50? minimum. Entered diagnostics, temp sensor was reading the temperature 50? too high indicating sensor has failed. Replaced sensor (W10859573) and control (W11179310) as precautionary. Started another bake cycle at 350?, temps tracked accurately up to 350?. Unit began to cycle from 340?-360?. Unit is now running as designed, job complete."

"Arrived on site to test unit for lid not latching. Upon arrival customer stated unit wont latch lid and will click multiple times. Tested unit, lid lock is actuating multiple times but is not latching. Replaced lid latch (W11670519) and tested unit, lid is now latching properly. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for not draining, tested and found broken harness, replaced harness and installed harness clip, unit is now running as designed no leaks detected job complete installed W11643701, W11755726"

"Arrived onsite for wash motor not functioning, detergent not dissolving properly. Found F7E1 wash motor failure. Disassembled motor and corrected impeller. Reassembled and tested. Unit is now functioning properly. Job complete."

Arrived on site to test unit for not starting. Found blue wire on door switch molex was not installed into molex properly. Secured connection and unit is now working as designed. No parts replaced at this time. Job complete.

Arrived on site to test unit for noise. Found unit is working as designed. Advised unit will randomly make 'unusual' noises due to metal reacting to heat. No parts replaced at this time. Unit is working as designed. Job complete.

"Arrived on site to test unit for RC freezing. Upon arrival customer stated food in the RC is freezing on all shelves and dispenser is not dispensing water. Inspected unit, found frost building on the damper cover. Removed cover and ran test 6, found damper is frozen open causing the RC to overcool. Replaced damper (WPW10594330) and tested unit, damper is now opening and closing properly. Removed filter and tested dispenser, unit is now dispensing water. Reinstalled filter, dispenser is now working properly. Unit is running as designed, no leaks detected, job complete."

"Arrived on site to test unit for not cooling properly. Upon arrival customer stated unit will cool for a few days and then the RC will stop cooling. They noticed frost buildup in the FC and have been defrosting the unit. Inspected unit, found evaporator encased in ice due to a defrost issue. Heater is not engaging. Replaced heater (WP12729123) and evap motor (W11334745). Tested unit, all components are properly engaging. If issue returns, recommend a control replacement. Unit is now running as designed, no leaks detected, job complete."

Arrived on site to test unit for door coming apart. Found glass retention clip was behind glass on RH side. Secured clip and unit is now working as designed. No parts replaced at this time. Job complete.

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced left trim (W10761018), right trim (W10761014) and handle (W11730234). Tested unit, unit is now functioning as designed, no one on site for signature, job complete."

Arrived on site to replace previously diagnosed parts. Found gearcase was not on truck. Ordering gearcase. ; ordrng 1 W11454738 (Gearcase)

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11409866 tub. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

Arrived onsite to replace faulty door latch. Replaced and tested. Unit is now functioning properly. No leaks present at this time. Job complete

"Arrived on site for Rc door dent. Upon arrival, confirmed dent. Pictures attached. Proceeded to replace door but new door came in defective. Reordering LW10912075 RC door. No water leaks detected at this time. Office to reschedule. ; ordrng 1 LW10912075 (RC door)"

"Arrived on site for door falling when opened. Upon arrival, found bushing and springs to be faulty. Proceeded to replace WP8268990 bushing (2) and WPW10337934 springs (2). Tested unit and now unit is functioning as designed. No water leaks detected at this time."

"Arrived on site to install previously ordered parts. Upon arrival, inspected new door and is bent in 3 areas. Need to reorder. Please inspect new part before arriving. Office to reschedule ; ordrng 1 W11602609 (Lower door)"

"Arrived on site for not heating. Upon arrival, ran diagnostics and get error code . F7-E1 no heat,F6. Ran automatic test cycle and unit fills washed and drains correctly but heater does not energize. Inspected heater and dont see any visible failure. Test resistance of heater and is OL. Need to replace heater. Replaced heater W10518394. Test unit and heater now operates. Unit is operating as designed. No leaks present. Job complete"

Arrived on site to install previously diagnosed and ordered part. I installed the control and retested the unit. The unit is now operating as designed. No water leaks observed during service. W11683480

Arrived on site for inverter error. Replaced inverter and tested error still occurring. Proceeded to replacing harness and control error still occurring. Was removed from call due to total 4 hrs spent on unit. Will return visit and replace magnetron need 2man hrs for this call ; O-emld tckt

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor which is causing it to drain continuously. I replaced The control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service.W11607637 no one on site to sign"

Arrived on site for unit making high pitched noise. Upon arrival customer showed me a video. Inspected unit found fill tube for ice tray sticking upwards took picture. Fill tube causing water to get down into evap fan area causing it to freeze up. Took pictures of ice build up around evap. When unit goes into defrost causing ice to melt and get into evap fan blade causing pitched noises. Replaced fill tube defrosted ice build up around evap took pictures of all repairs. Customer will monitor unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site to install previously diagnosed and ordered part. I replaced the control and reassembled and tested the unit. The unit is now operating as designed. No water leaks observed during service. W11683480

Arrived on site to install damaged refrigerator left door that was dented. I installed the freezer door. No water leaks observed during service. Job complete. LW10918659.

Arrived onsite for prediagnosed parts upon arrival replaced control Control W11683480 vent W11682810 ran test cycles & diagnostics unit is working as designed no leaks observed during service

Arrived onsite for prediagnosed parts upon arrival replaced control W11613564 & vent W11682810 ran test cycles & diagnostics no errors found unit is working as designed no leaks observed during service

Arrived onsite for prediagnosed parts upon arrival replaced evap motor Wp2315549 fan blade Wp2169142 gasket Wp2304241 gasket wp2155789 tested unit fan unit is working as designed the fan is running creating some noise unit is working as designed temps are good in both fc & rc no ice build up around fan called techline with findings Sr#7741457436 again unit is working as designed

Arrived onsite for prediagnosed parts upon arrival replaced console W11354234 tested unit oven unit is working as designed

Arrived on-site to install ordered parts. Installed control panel w11600370. Cycled the unit and everything is working as designed

WDT550SAPW0 Arrived on site for a dishwasher with error code F9E1 not draining. On arrival verified issue not draining further inspection I found drain hose used for drain hose was clogged with debri . Drain hose was not sent with I ordered part office to reschedule for client returning parts just in case needed. No water leaks visible from main water supply. ; ordrng 1 W11693602 (Drain hose)

"Arrived on site to inspect wall oven error code. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F2E1-stuck key. I cleared the code and manually tested each component. I found all operating as designed except the top blower. While the blower was on, I could hear it making a rattling noise. I got out of diagnostics and once the controls reset, I tested the top and bottom ovens and found both heating properly. The customer advised that the unit stops working intermittently and they cycle power st the breaker and it'll start working again, but then stop and throw the error code. I researched the control panel and found it out of stock. I advised the customer that I would have to order the control panel. I am ordering the control panel, lower oven control, upper blower, and CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service once the panel arrives. ; ordrng 1 W11449303 (Control panel) and 1 W11448962 (Lower oven control) and 1 W11248652 (Upper blower) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

Arrived on-site for burner not igniting. I verified the issue. I cleaned the spud and found there was liquid blocking the gas. The unit is working as it should. No parts used.

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the bin empty and the reservoir empty as well. I placed the unit in diagnostics and tested each component and found the when the valve filled the reservoir, water was leaking from the reservoir cap. I found the cap not tightly secured and corrected and it stopped leaking and the unit operated as designed. I advised the customer of my findings. Contacted the customers vendor and requested a POP and they were to send it to the office. No water leaks observed during service, job completed."

Arrived on-site for console not responding. I verified the issue. The console was locked up. I reset the breaker but it was still locked up. I installed the console(w11659261) and cycled the unit. The oven is working as designed

"Arrived on site for fresh food temp concerns. At time of visit unit finishing a defrost cycle,let cycle cont. compressor and fans powered on checked fresh food temp reading 35,checked door seals good,changed thermostat. Wpw10511937"

Arrived on site with parts ordered. Removed oven from wall. Removed cooktop. Replaced left rear switch. Verified operation. Call complete.

"A drive down site for a dishwasher that is not washing dishes. Inspected unit and work area. The customer advised that the unit will fill and drain, but the water never touches the dishes. I ran the unit through diagnostics and found an F4 E3 (wash motor not running) error code. I confirmed that the wash motor would not run and replaced the wash motor assembly. I tested the unit and found the unit working and operating as designed with no leaks present during operation. Call complete. W11613479."

"Arrived on site to replace previously diagnosed control, WL switch, valve and bellow, replaced and tested unit is now running as designed no leaks detected job complete installed WPW10247306, W11201293, WPW10448876, W11173364"

Arrived on store to install wp74008383 motor. On arrival installed part amd found unit working as designed call complete

"Arrived onsite for previously diagnosed parts. I replaced the control, console, and seal. Unit now looks and operates as designed. No leaks are present at time of service. Call complete. Installed W11613564 CONSOLE, W11213719 CONSOLE SEAL, AND W11683480 CNTRL."

Arrived onsite for freezer door dented. I checked unit 6303 which was written on the board to be the correct unit. 6303 had no dents and the M/S didn't match. I checked 6203 aswell just in case and same issue. M/S didn't match. Customer is going to need to find the correct unit. I gave him the serial so he could match it up to the unit. Office to RS when unit can be found. No parts installed.; O-emld tckt

Arrived onsite to inspect washer not going through cycles upon further inspection found broken wire harness replaced harness W11643701 ran diagnostics found f2e1 code bad control replaced control W11513246 ran diagnostics & test cycles again found unit is making a grinding noise lift unit to see removed cover & pulley found splutch is shredding ordering parts splutch assembly W10721967 belt w11239857 gearcase W11449840 ; ordrng 1 W10721967 (Splutch assembly) and 1 W11239857 (Belt) and 1 W11449840 (Gearcase)

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11087438 motor evap, W11026416 bin cover, W11098158 bin frame and W11026418 trivet bin. Made sure drain line and cleared and all first buildup is melted and dried. Tested unit and now unit is functioning as designed."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the reservoir, reservoir drain pump and external drain pump and tested the unit. Once the reservoir filled and the recirculation pump came on, the pump began to make a loud screaming noise. I removed and replaced the recirculating pump and retested and unit is operating as designed. No water leaks observed during service, job completed. W11539855, 11542867, W11614100, W11542868"

"Arrived on site to install previously diagnosed and ordered parts. Due to the ice bin left slide and the freezer drawer left slide being bent and not allowing the drawer to fully close, I removed and replaced the ice bin left slide and both freezer drawer slides and tested. Unit is operating as designed. I demonstrated for the customer as well. No water leaks observed during service, job completed. 2306117, W110650036"

"Arrived on site for a washing machine that is flashing an F5 E2 (door lock error) code. Inspected unit and work area. The customer advised that the unit was in the middle of a wash.Cycle, and then would not unlock the door. She advised that when it did unlock the door, the unit has not been able to start a cycle since since it will not lock the door. I tested the unit and confirmed the customers complaint. I found the unit attempt to lock the door but continue clicking as though it was unable to. I replaced the latch assembly and tested the unit. The unit began to work and operate as designed. Call complete. W11565030."

WEC530H0DB0 Arrived on site for a range not heating correctly. On arrival verified issue bake element has failed I replaced and tested product works as it's designed.

"I arrived on site for a drier that has no power. Inspected unit and work area. The customer advised that before it, they lost power, they noticed that the user interface was getting steam inside of it. I did confirm no power on the unit but found proper voltage and polarity going to the terminal block. I verified proper voltage going to the control and checked voltage going to the user interface. I found proper voltage going to the user interface, but found moisture inside of the user interface assembly, causing the failure. I gained access to the back and found the vent hose clogged with three cups of water. I did advise the customer that it appeared that they had a venting issue. I checked the attic and could not find any abnormality within the attic, but could not see the whole venting system due to the blown insulation. I stepped outside and checked the venting, going through the roof and it appeared that there was a vent screen over the vent cover potentially causing the restriction of airflow. I did advise the customer that they would need to have that checked by their builder.In order for the machine not to continue to have issues. I replaced the control panel and tested the unit. I did find the unit working and operating as designed, but still found an airflow restriction within the wall. The customer contacted the builder and they will be working on the venting issue. Call complete. W11378949."

MED6630HW1 Arrived on site for a dryer not heating. On arrival verified issue dryer not heating. I took apart dryer tested all fuses they passed then i tested heater part has failed I replaced and tested product works as it's designed.

"Arrived on site for a dryer that is not drying clothes. Inspected unit and work area. The customer advised that she's unsure if the unit is even heating at all because the clothes do not come out dry. I checked voltage and found proper voltage and polarity. I checked all heating components and found all of them showing continuity. I tested the dryer and found the dryer, tumbling and heating as designed. I checked the customer's venting system and found the vent was completely crushed.As the unit was pushed up against the back wall. I advised the customer that the issue appeared to be with their venting and went over recommendations on a new dryer vent. The unit is working and operating as designed. Call complete. No parts were installed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the valve failure and the inlet tube, water slide tube and reservoir being beyond able to clean, I removed and replaced the mentioned parts and tested the unit. Unit is operating as designed and no water leaks observed during service. I did find the unit is on a filtration system and the water inlet flow is very slow. I tested the water at the sink next to the unit and found the water pressure is very slow to a trickle. I recommended the customer replace the filter on the filtration system to get better water flow/pressure. Job completed. W10897719, W10863947, W11033204, W11614100"

WED4950HW0 Arrived on site for a dryer not powering on. On arrival verified issue not power on i removed back cover tested thermal fuse part has failed I replaced and tested product works as it's designed.

Arrived on site to test unit for cooktop loose in RR side. Replaced missing screw(W11233072). Unit is now working as designed. Contractor not present for signature. Job complete.

"WTW5100HC2 Arrived on site for a washer with error code F8E1 and not completely cycles. On arrival I ran diagnostic and found error codes F3E3,F8E1,AND FOE5 . Long fill, off balance, and inlet valve. I leveled washer it was off balance I replaced control board for long fill and control should take care water temperature fault. I calibrated and tested in test mode product works as it's designed. No water leaks visible from main water supply."

Arrived on site and replaced washplate(W11510461). Unit is now working as designed. Job complete.

WRS315SDHM Arrived on site for a refrigerator making nosies. On arrival I didn't hear a peep coming out of the refrigerator. I checked if water fill line was dripping water and it wasn't also water fill line has already a fill extension and zip tied. I removed evaporator cover no ice buildup at all evaporator working like a champ. Defuser was working as its designed I pulled refrigerator away from the way and removed cover. I inspected the fan and lines that's when I noticed copper line coming from compressor was sitting on another line with any insulation between them . I refined the line and made sure they had insulation between them. No odd sounds every came up . No parts used no water leaks visible from main water supply.

Airshow on site to test unit for not heating properly. Customer stated all cooktop burners and oven would heat then shut off and not turn back on. Inspected harness worth no signs of issues. Voltage to unit is correct. Engaged all burners and verified all cycling properly. Heated oven to 350 and allowed bake element to cycle multiple times after preheated. Advised customer of element cycling and how it is now a normal part of operation. No parts replaced at this time. Job complete.

Arrived onsite to inspect refrigerator not cooling upon further inspection found unit was in showroom mode took unit out of showroommode tested unit fans & compressor unit is working as designed no leaks observed during service

KMBP100ESS20 Arrived on site from previous visit to install parts. I installed wireharness and ui control product still doesn't work correctly iorder power supply and returning with other parts. I will need two hours for this job. ; ordrng 1 WPW10260060 (Power supply) and 1 Twohour (Two hour job)

"Arrived on site to inspect ice machine not making ice and making loud noises. Upon further inspection, I placed the unit in diagnostics and tested. I foundnno water entering the reservoir. The customer advised they recently replaced the filter. I removed the filter and found it not fully inserted. Once I removed the filter, I retested and the unit is getting water. I tested all components and could hear the recirculating pump making a rattling noise. All other components are operating as designed. I re-installed the filter and retested the water inlet and it operated as designed. I removed and replaced the recirculating pump and retested and unit is operating as designed. No water leaks observed during service, job completed. W11542867"

Arrived on-site for washer not getting all the clothes wet. I verified the issue. All the valves are good. Harness isn't kinked or damaged. I installed the control (w11614514) and cycled the unit with towels. Water level is good. Calibrated unit also

Arrived on-site for washer not cycling. Found the washer not responding and getting a f1e1 code. I installed control w11513246 and cycled the unit. Then I found that it wasn't draining. I found a break in the harness. I installed a harness w11643701 and tested the unit. Everything is working as designed.

Arrived on-site for unit leaking. Found the unit leaking and not cycling. I installed the motor(w11613479) and drain pump(w10876537) unit is operating as designed with no leaks.

Arrived on-site for unit with no power. Verified the issue. I'm getting 120v to the control but not to the ui. The console we ordered is the correct part number but the wrong part was in the box. I'm ordering the correct part for the return visit. No parts used. 1 console W10902370; ordrng 1 W10902370 (Conole)

MEDC215EW1 no work done client wanted washer serviced not dryer. No water leaks visible from main water supply.

Arrived on-site for broken agitator. I found the agitator and washplate are damaged. I updatedthe model and serial. I'm ordering 1 W11614636 agitater. W11510461 washplate for return visit. ; ordrng 1 W11614636 (Agitater) and 1 W11510461 (Washplate)

"Arrived on site to install previously diagnosed capacitor. Replaced capacitor and tested unit. Verified unit working as designed. Tested several cycles and drain and spin, all working properly. Repair completed. Parts used - W11395618."

"Arrived on site to diagnose dishwasher not running. On arrival found console dead and would not function. Checked outlet for unit and found good voltage and polarity. When I plugged the unit back in the unit powered on. Checked for errors and found no codes present. Tested unit and it passed a full diagnostic cycle with no other issues. Resetting the unit appears to have fixed it, no parts needed. Call completed."

"Arrived on site for customer complaint of unit not heating properly, found failed broil element. I replaced element, unit tested good. Part used wp9760774"

"Arrived on site for customer complaint of error code. Found MW inverter error. I replaced inverter, mag, and control. Unit still getting inverter error. Ordering UI control, and wire harness from inverter to control. Parts used w11325786 w11578959 w11578579; ordrng 1 W11600634 (UI Console) and 1 W11539494 (Harness inverter) and 1 W11578580 (Harness) and 1 W11546965 (Harness) and 1 W11598202 (Bottom grille)"

"Arrived on site ,replaced valve W11165546. Ran diagnostics, all checked normal. Nomwater leaks detected at time of service. Job complete"

Arrived onsite for drain pump continuing to run. Found control board failure. Per special project S Code S153eb need to replace control board. Replaced board and unit is now functioning properly. Job complete

Arrived onsite for microwave not heating. Mag tested good. Capacitor tested good. Diode is not burnt up. I tested the Transformer and found the primary to be showing open line. Transformer has failed and will need to be replaced. Return with all parts. Ordering W11545871 Transformer. Set to return 05-05-25. No parts installed.; ordrng 1 W11545871 (Transformer)

Arrived onsite for microwave not heating. I found the microwave to heat but not to spec it was pullinge 700w not 1000w. The capacitor checked good. I noticed some slight sparking noise coming from the diode. I replaced the diode but issues still persists. Magnetron is good. The transformer is not sending enough voltage. Will need to order transformer to continue with repair. Ordering W11737892 Transformer. Office to RS as it is put of stock. Installed W11256462 DIODE.; ordrng 1 W11737892 (Transformer)

"Arrived on site for a range that has a dented control panel. Inspected unit and work area. I did confirm the customer's complaint and replaced the control panel. I tested the unit after the reassembly, and the unit is working and operating as designed. Call complete. W11707152."

"Arrived on site with new spray arm. Replaced spray arm. Ran test and found F6e1, f8e1, f8e2. All related to previous repair. Cleared codes. Ran diagnostics mode. All components working fine. No leaks. Call complete."

"Arrived on site for washer turning on by itself. Customer says he got into diagnsotics and got f7e6, I entered and found f1e1, f7e5, f3e1. Drain pump keeps turning on. Verified pressure hose is clear. Replaced main control. Recalibrated machine. Ran diagnostics test after. All components pass test. Call complete."

"Arrived onsite for washer constantly running. When arrived customer stated the washer isn't turning on. The control is dead and gearcass oil is present. Indicating the gearcase took out the control. Will need to replace Gearcase, cam, belt, and actuator. Ordering W11454738 GEARCASE, W10721967 Cam, W11212745 Actuator, and W11658047 Belt. I was able to remove the washplate. Return with all parts. Office to RS as some parts are out of stock.; ordrng 1 W11454738 (Gearcase) and 1 W10721967 (Cam) and 1 W11212745 (Actuator) and 1 W11658047 (Belt)"

Arrived on site for multiple lights not working. Upon arrival customer says she can only use pre soak on quick wash. Ran diagnostics checked for error codes f3 e2 pressure system fault causes weird wash cycles. Replaced control and tested cycle unit also was able to run normal cycle and prevsoak after replacing control. Unit is functioning properly and as designed to. No leaks present at this time job completed

Arrived on site to install w11683480 control. On arrival installed part and tested. Found no leaks and unit working as designed call complete

"Arrived on site to replace damaged cooktop, replaced cooktop, job complete"

Arrived on site to install previously diagnosed and ordered part per previous technician. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No one on site to sign. No water leaks observed during service.

Arrived on site for ice machine leaking water. On arrival confirmed issue and found leak from valve fill line. Cut out damaged line to valve and reconnected line. Found unit ti working as designed and informed customer to keep an eye on external pump as well just in case. Unit works as designed. Call complete

Arrived onsite for unit overheating. Ran diagnostics and found temp sensor is recording accurately. Unit recognizes unit is over temp but relay is shut. Broil will continue to heat unless turned off manually. Will need control board. Set to return Monday the 5th. ; schdld next appmnt for 5/5 MON !

Arrived on sitw for washer not draining. On arrival i found drain pump p windings completely open directly at the pump again. I also found a small amount of stretching on harness neR pump but no physical breaks. I then replaced pump wq1399437 and harness w11643701 and reported findings to techline Sr#7741462274. Tested unit and found it working as designed with no leaks. Call complete

"Arrived on site for fridge not dispensing water. On arrival confirmed issue and found valve and filter housing both had failed. Replaced Wpw10159842mvalve, wpw10121140 housing and tested unit. Found no leaks and dispenser working as designed. Call. Complete"

Arrived on site for dishwasher having a bad button. Previous tech ordered control. Replaced control. Found lots of moisture sitting behind door. Replaced vent. Completed diagnostics. No leaks. Call complete. W11682810

Arrived on site for washer not draining. On arrival found harness w11643701 broken and replaced . Found washer workin as designed and no leaks call complete

"Arrived onsite to replace RC door. Upon undoxing door, door was damaged. Sent pics. Will need to order re- door. Office to reschedule ; ordrng 1 Lw10648584 (Rc door)"

"Arrived on site to inspect dishwasher starting cycles on it's own. Upon further inspection, I placed the unit into diagnostics and observed error code F2E1. The control has an internal error. I also observed some erratic behavior from the control as I was attempting to select a cycle. I replaced the control and ran a test. The dishwasher is now operating as designed. No water leaks observed duirng service. W11683480"

"Arrived on site to inspect washer not draining properly. Upon further inspection, I placed the washer into diagnositcs and observed no error codes. I ran a test cycle and the cycle ran through all components with no issues. I checked the bearings by checking the tub position and movement, and everything checked good. I verified that the leveling feet were even and secure. I checked the drain hose and verified that is properly installed. There are no definitive reasons why the washer did not drain properly. I checked some of the setting and some of the options were set for no spin. It is possible that the ui was brushed up against and cause the setting to change or to select a no spin option. At this time, there are no mechanical issues found and the washer is operating as designed. No water leaksobserved during service. Maintenance not on site to sign"

"Arrived on site to replace previously diagnosed WL switch, replaced and tested, unit is now running as designed but some hollow noise coming from inside the drum, was not ableto determine what it is , customer will monitor if the noise does not go away then its possible a tub replacementwill be needed, no leaks detected job installed W11316246"

"Arrived on site to inspect dryer displaying error code. Upon further inspection, the customer advised that the air flow alarm would display during the cycle. I ran an airflow test and the test showed poor airflow. I checked the vent and found it to be smashed and blocking airflow (photo). Without the vent attached, the dryer passed the airflow test. The customer provided a new vent hose, which I installed. The airflow is still not passing but has improved with the new vent hose. I advised the customer that there is not a problem with the dryer itself but the vents will need to be cleaned. No parts installed."

"Arrived on site for no power dishwasher . Found control dead . Getting voltage at outlet . Found one of the wires from power cord had come loose in junction box . Reinstalled power cord . Unit is now powering up. Ran diagnostics, nomerror codes . Unit passed test wash . Nomparts used, nomwater leaks detected at time of service. Job complete"

Arrived on site for discoloration at cook top. Complaint both front burners. Took pictures of both burners on ans sent them to SW she confirmed normal color pattern and to move on. Unit is functioning properly and as designed to job completed

Arrived on site for display issues . Found some of the leds in UI control not functioning . Also sometimes customer will have to open and recluse door to get unit to start . Will need UI and micro switchs or interlocks assembly. Unit is non serviceable. No parts are available. Job complete