We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Round Rock, TX 78665
Jimmy J.
Job Details: 08/28/2021
Found evaporator cover frosted over. Removed all frost from cover and removed cover. Found entire evaporator and coils frosted over. Used steamer to remove frost. Ran test four and compressor was running as designed. Tested compressor and windings were good. Found UI was faulty causing defrost issue. Ordering new UI and control. Prior visit I replaced the freezer door which had a brand new UI in it. This brand new UI will be replaced with another UI. Also ordering main control to ensure both UI and control need replacement. Most likely it will just need a new UI.; ordrng 1 WPW10758681 (UI) and 1 W11035841 (Main Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78626
Jimmy J.
Job Details: 08/28/2021
Arrived on site for Washer not rinsing/spinning on any cycle. Placed in diagnostics and F7E7 came on. Only error code found. Cleared error code. Ran test 3 and found control was faulty and not receiving proper voltage. Removed control and installed new control. Ran calibration and then auto diagnostics. Washer completed all cycles and no error codes came up. Inspected actuator to ensure it was engaged into the splutch cam and it was good. No leaks detected. Job
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Andice, TX 78628
Lou
Job Details: 08/28/2021
"Arrived on site to inspect wall oven not working. Upon further inspection, I found the unit control panel not responding and blank. I found the breaker had been tripped and its a GFCI 220V breaker. Cycled power and tested unit and after approximately 3 minutes of baking, the unit tripped the breaker again. I removed the unit from the cabinet and tested voltage to the control while on bake and it is showing 247V. I found the unit is plugged in behind the unit and not hardwired. Unit continued to heat for approximately 10 mins. I found the cord not fully plugged in and plugged it all the way. I placed unit in diagnostics and found error code F6E4. Removed and replaced the main control and retested. Unit is operating as designed. I recommended that the customer have a licensed electrician look at the breaker and plug if the unit continues to trip the breaker. Unit connected to WiFi. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Leander, TX 78641
Justin
Job Details: 08/28/2021
"Arrived on site for refrigerator not cooling properly. Upon arrival the customer stated that they units temps on the UI were roughly 20?F off of the actual temps. I checked temps and found the FC at 3?F and theRC at 45?F. I then tried to gain access to the FC evap, but it was to frosted in. I advised the customer in order to further service we will need to let the unit thaw for at least 48 hours before. I am ordering the control and thermistors to return with. Office to reschedule. ; ordrng 1 W11487480 (Control) and 2 Thermistor (Research)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Andice, TX 78628
Justin
Job Details: 08/28/2021
"Arrived on site for a dishwasher not running. Upon arrival the customer stated the dishwasher will start a cycle, the UI will flash, and then the cycle would stop. Upon further inspection I found the tub still full of water, and I also found the floater jammed in the raised position. I removed it and then put it back in. I put the unit into diagnostics mode and found no stored error codes. I then ran a diagnostics cycle and found it running through as designed. I then ran a normal cycle on the unit and found it running as designed. I believe due to the jammed floater, it was causing the unit to read the switch as open and never start. The unit is now working as designed. No leaks observed at the time of service. Call complete."
We serviced a
FRIGIDAIRE RANGE
Model LGEF3043KFN
Near Georgetown, TX 78626
Lou
Job Details: 08/28/2021
"Arrived on site to inspect range broil not working. Upon further inspection, I tested the broil on low and high settings and the unit operated as designed. When the element cycled off, I opened the door to cool it faster and the element came back on and began to heat again and I could hear the control cycling. I ohmed the broil element and its within range. I advised the customer of my findings. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cedar Park, TX 78613
Justin
Job Details: 08/28/2021
Arrived on site for a washing machine that was leaking. Upon arrival the customer stated that the install team stated the valve was leaking. I put the unit into diagnostics mode and found stored error codes F8E1 long or no fill. I found this error code was thrown due to the unit being tested without the cold line attached. I tightened the water line connections and tested the unit. I found the unit was incorrectly installed and once adjusted there was no longer a leak. No leak observed at the end of service. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS3
Near Leander, TX 78641
Justin
Job Details: 08/28/2021
"Arrived on site for a dishwasher not draining. Upon arrival the customer stated that the unit will intermittently not drain, and the unit just recently started leaking almost the entire tub onto the ground. Upon further inspection I found the drain hose routed correctly. I then gained access to the bottom of the unit and put it into diagnostics mode. I found stored error codes F6E4 for float switch open. I ran a test cycle three times and could not replicate a no drain or leak issue. I ohmd out the float switch and found it good. I found the customer was on a new water softener system and walked them through proper soap usage. I informed them that the softener can cause the soap to over suds and create this issue. I found no failed at the time of service. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Justin
Job Details: 08/28/2021
"Arrived on site for a dishwasher not filling. Upon arrival the customer stated that the unit would not fill, but they could hear the unit hum. I put the unit into diagnostics mode and found stored error codes F3E3 for thermistor or OWI failure and F4E3 for motor not running. I then ran a test cycle and found the unit not filling, and the motor running. I checked voltage to the valve and found it correct. I then checked the water supply to the dishwasher from under the sink and found no water coming from it. Upon further inspection I found the water line to the dishwasher at the dishwasher valve with a loose fitting as well. I found the unit working as designed and the water supply bad. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Georgetown, TX 78628
Lou
Job Details: 08/28/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the main control and control panel failures, I removed and replaced both parts and tested. Unit is operating as designed. I recommended that the customer connect the unit to WiFi to be able to receive any/all software updates. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FJS00
Near Austin, TX 78731
Kevin
Job Details: 08/27/2021
"Arrived on site and found Icemaker is leaking, there is a frozen water trail leading down to evap drain and drain pan is full under fridge. Recommended replacing Icemaker, Icemaker filled with water and did not see any leaking. Also emptied drain pan under refrigerator requested that customer continue to monitor drain pan to ensure there is no other issue responsible for filling it, job complete."
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Jarrell, TX 76537
Tali W
Job Details: 08/27/2021
Onsite for dryer not drum not spinning. Found belt snapped due to pulley wheel being damaged. Replaced belt and idler pulley wheel. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model DU850SWPB4
Near Austin, TX 78704
Leonardo
Job Details: 08/27/2021
Arrived on site test unit for unit not washing. Test unit and found dirty sump and float. Cleaned sump and float test unit and unit washing correctly job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Justin
Job Details: 08/27/2021
"Arrived on site for a range with a light bulb in the oven that exploded. Upon arrival I found the bulb broke all the way down to its housing, and unable to be removed. I removed the socket and found one of the wires disconnected and grounding out. This is most likely what caused the bulb to pop. I replaced the bulb and then tested the unit. The unit is now working as designed. The customer was also worried that in the broiler drawer a tray may be missing. I found that there was no tray for the drawer in the parts break down. I advised the customer of this.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Georgetown, TX 78626
Cliff
Job Details: 08/27/2021
Arrived on site to diagnose a washer that has a broken capacitor. Found wiring connector on cap broken and replaced cap. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model JJW8130DDS
Near Buda, TX 78610
Leonardo
Job Details: 08/27/2021
Arrived on site to test unit for oven not turning off and bake cycle not working. Test unit and found bad console and bad control board. Broiler working but not bake. ; ordrng 1 5765M451-60 (Console) and 1 WP74008312 (Control board) and 1 WPW10310258 (Bake element)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78626
David S
Job Details: 08/27/2021
Arrived on site for dishwasher not filling with water. I inspected the unit and work area. I found the water valve not plugged in. I plugged the valve in and ran a diagnostics cycle. I found it working as designed. Job complete.
We serviced a
KITCHENAID WINE COOLER
Model KUWR204ESB00
Near Leander, TX 78641
Lou
Job Details: 08/27/2021
"Arrived on site to inspect wine cooler temps. Upon further inspection, I tested temps in the upper section=48 degrees & lower section=38 degrees. I found both evap fan motors not on with door closed. Compressor and condenser fan are operating. Cont@ted techline and spoke to Andy and advised of my findings as there are no tech sheets other than the wiring diagram. We checked resistance at both thermistors and voltage at both fans with door closed. Tech support did not have any documentation to compare the readings and recommended replacing both thermistors and fans. I compared my thermistor readings to a chart from Whirlpool and found both thermistors within range. I am ordering the thermistors, both fan motors and the main control. Office to schedule return service. Unit left unplugged for safety.; ordrng 1 W10808108 (Main control) and 1 W11238391 (Thermistor) and 1 W10854409 (Evap fan)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Georgetown, TX 78628
Wesley
Job Details: 08/27/2021
Arrived onsite and provided instruct on off balance loads. Unit had thrown an f0e9 while washing a light bedding load. Advised customer on sheets and towel loads.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78626
Cliff
Job Details: 08/27/2021
Arrived on site to diagnose a dishwasher that is not cycling properly. Found unit leaked at time of install causing flood switch to trip. Plumber already corrected leak issue and unit is fully operational at this time. No further repairs needed and no leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ES2
Near Lakeway, TX 78734
Robert
Job Details: 08/27/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Round Rock, TX 78664
David S
Job Details: 08/27/2021
Arrived on site for dryer making a noise. I inspected the unit and work area. I gained access to the tension and guide wheels I found the tensioner breaking and both guide wheels not spinning properly. I am ordering the repair kit. ; ordrng 1 4392065 (Repair kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV01
Near Austin, TX 78727
Taylor M
Job Details: 08/27/2021
"Arrived on site to diagnose water leaking near water filter, upon arriving the customer explained they had replaced the filter and that the unit was leaking near the filter but after reseating the filter twice after some time the leaks stopped, I attempted to replicate the issue and was unable to, I explained to the customer that more than likely the issue was the filter but if it hasnt been leaking since then it should be okay, I explained if we have to come back we will need to replace the reservoir. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pflugerville, TX 78660
Scott
Job Details: 08/27/2021
Arrived on site for washer not spinning load out . Found basket speed error code . Found actuator had slipped out of cam . Replaced actuator . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78628
Lou
Job Details: 08/27/2021
"Arrived on site to inspect range cooktop knobs broken. Upon further inspection, I found the left 2 knobs on the counter with broken stems and 2 right knobs with cracked stems. I replaced all 4 knobs and tested the unit and it is operating as designed. Customer provided a copy of their closing documents for warranty verification. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Andice, TX 78628
Wesley
Job Details: 08/27/2021
Arrived onsite and found unit operating with a plugged disposal. Corrected drain function. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Manor, TX 78653
Matthew
Job Details: 08/27/2021
Arrived onsite for dishwasher leaking . Upon inspection found faulty inlet valve. Replaced valve and tested. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Kyle, TX 78640
Leonardo
Job Details: 08/27/2021
Arrived on site to test unit for unit sparking. Found shorted capacitor and diode. Replaced both parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78759
Taylor M
Job Details: 08/27/2021
"Arrived on site to diagnose upper rack with rack adjuster issues for the upper rack, I gained access as well as the customer showing me that what holds on the wheels connecting to the track has broken off on each side, I am ordering an additional rack adjuster kit for the left side, and am returning ; ordrng 1 W10712395 (Rack adjuster kit)"
We serviced a
AMANA RANGE
Model AER6303MFB2
Near Austin, TX 78724
Jacob
Job Details: 08/27/2021
Arrived onsite to replace control. Replaced control. No issues at this time. Job complete
We serviced a
IKEA DISHWASHER
Model IUD7070DS3
Near Austin, TX 78723
Jacob
Job Details: 08/27/2021
Arrived onsite for the unit not draining. Saw that there was water In the unit. Took out the water and checked the drain motor and found that a piece of glass was stuck causing the drain motor to not drain properly. Removed glass. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78746
Luis
Job Details: 08/27/2021
"Arrived on site for freezing in fresh food section. Removed cover found damper control not closing correctly,replaced damper control,added sealer between gaps,installed insulation around damper control .
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC0
Near Austin, TX 78735
Kevin
Job Details: 08/27/2021
Arrived on site and inspected dryer and found everything is working properly except vent hoses are partially crushed behind dryer. Took pictures. Disassemble dent holes and straighten them recommended to homeowner that dryers not be pushed back if possible this is what crushes the vent hose.
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW01
Near Round Rock, TX 78681
Kayman
Job Details: 08/27/2021
Arrived onsite for washer shaking intermittently. Upon inspection i found F8E1 F7E1 and F1E1 stored in the unit. I let the diagnostics cycle run through and it filled and drained as designed. I monitored the spin cycle and found the unit is spinning as designed with no abnormal shaking. I found the customer is on a water softener and the unit is sitting on a pedestal. I noticed some rust on the pedestal which can cause shaking if the pedestal is degrading. I advised the customer that with certain loads and certain materials might soak up water more than others. I didnt notice any issues with the valve but if the unit isnt filling enough or if certain clothes soak up water it could cause shaking if there are dry spots in the clothes. Otherwise the shocks checked good and the tub doesnt have any obvious issues with the bearings. The unit is other wires working as designed at this time and no leaks were detected during time of service.
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Georgetown, TX 78628
Lou
Job Details: 08/27/2021
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found very little ice in the bin and unit has been operating for a few days. Unit was in the process of making ice and the sheet was normal. The unit was very warm and compressor extremely hot to touch. Once sheet of ice dropped to the cutter, I found the cutter functioning properly. Placed unit in diagnostics and it is operating as designed. I found the cube size normal so I adjusted to thick. I checked the cabinets around the unit and the venting around the cabinets is good. Condenser fan is operating. Checked incoming water temp and got 83 degrees in the reservoir and 82 degrees at the faucet. Due to the possibility of a floating restriction in the sealed system, I am ordering a sealed system repair. Ordering the compressor, NON-UV drier, access valve, condenser, condenser fan, hot gas valve, and CNOTE-3 HOUR JOB. No water leaks observed during service.; ordrng 1 WPW10605286 (Compressor kit) and 1 WP2313624 (Condenser) and 1 W11123104 (Condenser fan motor) and 1 WPW10534030 (Hot gas valve) and 2 212643 (Permagum)s and 1 WPW10206473 (Coil solenoid) and 1 CNOTE (3 hour job)"
We serviced a
WHIRLPOOL OVEN
Model KEBS208DSS10
Near Austin, TX 78746
Leonardo
Job Details: 08/27/2021
"Arrived on site to test unit for bottom oven door not closing all the way. Found bad hinges, replaced hinges. Test unit and unit test good job complete."
We serviced a
MAYTAG REFRIGERATOR
Model MTB2156BEW
Near Georgetown, TX 78628
Wesley
Job Details: 08/27/2021
Arrived onsite and found unit operating with failed compressor after overheating from relay failure. Only drawing a half amp.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Liberty Hill, TX 78642
Wesley
Job Details: 08/27/2021
Arrived onsite and found unit operating with failed fan. Repaired by replacing the fan. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Kyle, TX 78640
Leonardo
Job Details: 08/27/2021
Arrived on site to test unit for light not coming on. Replaced light bulb and found socket not getting power from board. Will order new board office to reschedule ; ordrng 1 W10892389 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Jarrell, TX 76537
Tali W
Job Details: 08/27/2021
"Onsite for fridge RC not cooling properly, noise from icemaker, and to install previously diagnosed part. RC 38 degrees, FC 5 degrees. Unit was going through defrost when taking temps, then started frost cycle after. All fans running, damper is open and blowing. Noise from icemaker is during fill. I formed customer the noise being heard is the valve opening and water flowing to icemaker. Replaced dispenser due to dispenser door leaking. Unit functioning as designed. Documented with techline online under same SR#. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Cedar Park, TX 78613
Taylor M
Job Details: 08/27/2021
"Arrived on site to diagnose dishwasher not washing dishes or breaking down detergent, upon arrival I put the unit into service diagnostics and found no fault codes, I found that the sump and motor is seized as soon as I put the unit into a cycle and I found that the sump is leaking. I replaced the sump and motor assembly and now the unit is working as designed, no leaks observed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Georgetown, TX 78633
Lou
Job Details: 08/27/2021
"Arrived on site to inspect refrigerator water dispenser dispensing slowly. Upon further inspection, tested the water dispenser and found it flowing very slow and not filling 8oz as it should. I removed the filter and tested without the filter and not change.. I am ordering the filter head and office to schedule return service due to the availability of the part. No water leaks observed during service.; ordrng 1 WPW10394053 (Filter head)"
We serviced a
KITCHENAID OVEN
Model KFGD500ESS04
Near Austin, TX 78702
Leonardo
Job Details: 08/27/2021
Arrived on site to test unit for upper oven bake baffle warped not locking in place. Will order new baffle office to reschedule ; ordrng 1 WPW10292551 (Oven cover)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78717
Taylor M
Job Details: 08/27/2021
"Arrived on site to diagnose refrigerator with no cool in the refrigerator compartment and the freezer compartment upon gaining access to the service diagnostics I checked the thermistors and verified functionality, I verified functionality of all of the fans, when checking the compressor I found that the compressor is not running, i replaced the inverter and now the unit is operating properly as designed, I advised the customer that the unit will take some time to reach desired temp. Job complete."
We serviced a
KENMORE DISHWASHER
Model 665.13473N413
Near Austin, TX 78728
Taylor M
Job Details: 08/27/2021
"Arrived on site to diagnose dishwasher leaking, upon removing the outer door frame and running the unit in a service diagnostics cycle I found that the unit is leaking out of the front due to a defective lower spray arm.; ordrng 1 W10849471 (Lower spray arm)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ1
Near Austin, TX 78723
Jacob
Job Details: 08/27/2021
Arrived onsite for unit not heating. Tested the unit. Unit did not heat. Upon further investigation. Found that the magnetron was bad and capacitor and diode all needed to be replaced. Replaced parts. Tested the unit and unit started heating. No issues at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC0
Near Austin, TX 78717
Taylor M
Job Details: 08/27/2021
"Arrived on site to diagnose a broken washer lid, upon arrival I found that the units lid and left hinge need to be replaced,, I instructed that the customer could reach out to whirlpool and see about a parts and labor concession due to the cost ratio of the lid to the unit, I am ordering the hinge and awaiting the lid, office to reschedule return service when the parts arrive..; ordrng 1 W11401116 (Hinge)"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS3
Near Georgetown, TX 78626
David S
Job Details: 08/27/2021
Arrived on site for buttons getting stuck. I inspected the unit and work area. I found all the buttons getting stuck and pointed up wards instead of level. I adjust the control so the buttons are level and found the lower setting button no staying on when activated. I am ordering the control. All offer buttons work an no longer get stuck. The office will reschedule when we have an eta on the part. Job complete.; ordrng 1 W10851619 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Austin, TX 78750
David Z
Job Details: 08/27/2021
Arrived on site to install new door gasket. Installed new door gasket and made sure it was molded and formed to door. Verified good seal. Unit working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Round Rock, TX 78664
Scott
Job Details: 08/27/2021
"Arrived on site , replaced rack wheels . Will need to reorder stops . Customer had just finished washing a load . Didnt find any soap left on dishes. Did find water on bottom if coffee cup that had a rim . Call to set return No water leaks detected. ; ordrng 2 WPW10082861 (Stops)s"
We serviced a
GE MICROWAVE
Model PEB9159SJ2SS
Near Austin, TX 78734
Robert
Job Details: 08/27/2021
Arrived on job to replace previously diagnosed part. Installed new magnetron and test. Test failed the wave guide is damaged.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78626
David S
Job Details: 08/27/2021
Arrived on site to install previous diagnose parts. I gained access to the main control and blower motor. I replaced both. I powered the unit on for 5 minuets. I powered the unit off and installed a new UI. I reinstalled the unit into the cabinet and tested the unit. I put it through a bake cycle and found it preheating to 350 with no issues. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Austin, TX 78741
Kevin
Job Details: 08/27/2021
Arrived on site and inspected washer and didnt find any saved error codes, found four coins in between agitator edge and basket. Washer is not level and feet cannot be adjusted due to installation. There is an alcove that makes the washer unaccessible. Ran all spin cycles and did not hear any excessive noise. Ran both agitations with water in the basket and did not hear any excessive noise here either. Also could not inspect Gearcase assembly due to installation. No water leaks from connections at time of service, job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/27/2021
"Arrived on site to replace damaged tub, while replacing tub and removing the tracks, the left side track on the middle shelf broke. Ordering new track, tub was installed. ; ordrng 1 W11441109 (Track)"
We serviced a
KITCHENAID OVEN
Model KEBS107SSS04
Near Bee Cave, TX 78738
Robert
Job Details: 08/27/2021
Arrived on job to replace previously diagnosed part. After replacement test operation. Oven heating properly.
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Lakeway, TX 78734
Robert
Job Details: 08/27/2021
Arrived on job for complaints of leaks. Found the dispenser cause of leaking. . ; ordrng 1 WPW10172154 (dispenser) and 1 WPW10187307 (dispenser)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAB4
Near Killeen, TX 76549
Al
Job Details: 08/27/2021
"Arrived on site and inspected dishwasher not drying. Ran diagnostics test mode and unit filled, washed, drained and heated. Customers complaint was the rinse aid was leaving blue streaks on the white tub. Diagnostics mode reset the control. I also advised the customer on purging the hot water before starting the unit to ensure the unit water temperatures are proper cleaning. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW1
Near New Braunfels, TX 78130
Andrew
Job Details: 08/27/2021
Arrived on site to test unit for leaking. Was unable to replicate issue. But bleach dispenser did have rust build up around it and water staining was present on cabinet around dispenser. Replaced bleach dispenser as a precautionary. Tested unit and still no leak presenting itself. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Copperas Cove, TX 76522
Al
Job Details: 08/27/2021
Arrived on site and inspected dishwasher issues. Complaint was some dishes were rusting. Found no error codes in diagnostics test mode. Let it run through the diagnostics cycle and advised the customer on proper detergent and purging of the hot water. Customer satisfied with the tutorial. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBCS24RSSS04
Near Kingsbury, TX 78638
Noah D
Job Details: 08/27/2021
"Arrived on site to inspect unit for not cooling normally, upon inspection found the unit was working normally and compressor was working. Customer did not need the start device. Complete"
We serviced a
GE REFRIGERATOR
Model GTS16DTHCRWW
Near Luling, TX 78648
Noah D
Job Details: 08/27/2021
"Arrived on site to inspect unit for not cooling fridge, upon inspection found the return and airflow vents clogged with ice, cleared all ice and checked functions. All functions returned. Complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBS3
Near New Braunfels, TX 78132
Andrew
Job Details: 08/27/2021
Arrived on site to test unit for leaking. Found drain pump leaking. Removed drain pump and gasket was good. Pump is leaking internally. Needing drain pump to fix issue. Office to reschedule. ; ordrng 1 W10876537 (Drain pump)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Fort Hood, TX 76544
Al
Job Details: 08/27/2021
Arrived on site and inspected dryer burning smell. I ran a cycle and checked temperatures inside and at the outside ventilation system and got 160 degrees. Customers concern is the smell. I explained the operation and duties of the dryer. The smell of heat is completely natural with all dryers. There was no grounded element. The unit is operating as designed. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Austin, TX 78756
Matthew
Job Details: 08/27/2021
"Arrived onsite for potential range gas leak. Upon arrival turned gas on and allowed gas to fill unit. Proceeded with inspection. Used digital tester and liquid leak detector to check connections from incoming line, gas valve, regulator, connections at cooktop and bake components. Could not detect any leaks at this time. Called safety team for documentation SR#7731589516. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Webberville, TX 78653
Matthew
Job Details: 08/27/2021
Arrived onsite to replace previously diagnosed parts. Replaced adjuster kit. Tested unit and unit is functioning properly. Job complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHC2342LF2
Near Georgetown, TX 78633
Lou
Job Details: 08/27/2021
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found both compartments at 60+ degrees. When I went to test the compressor, I found, at the back of the unit on the right side, a void in insulation spot that had been previously patched but there was a hole in the cabinet from it rusting out. I advised the customer that the unit needs a sealed system
We serviced a
FRIGIDAIRE OVEN
Model FFGW2426USA
Near Austin, TX 78723
Jacob
Job Details: 08/27/2021
Arrived onsite for unit not heating. Tested the unit and unit would not heat. Checked voltage going to the valve and only got 90v. Ordered a new control and igniter just incase. Rescheduled with customer. ; ordrng 1 139013700 (ignitor) and 1 5304513049 (CONTROL)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Buda, TX 78610
Kevin
Job Details: 08/27/2021
"Arrived on site and inspected refrigerator and found ice buildup on the bottom of the freezer, remove rear cover panel and found evaporator drain is clogged by debris. If there is ice in the freezer evaporator drain attempting to remove evaporator cover will damage it. Recommend it to homeowner that refrigerator be completely defrosted for two days to remove ice in freezer drain.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Jarrell, TX 76537
Tali W
Job Details: 08/27/2021
Onsite for dishwasher having damage to water inlet housing.call complete.;
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Austin, TX 78724
Jacob
Job Details: 08/27/2021
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAW3
Near Austin, TX 78731
Jacob
Job Details: 08/27/2021
Arrived onsite to replace the sump and motor order by the previous tech. Replaced part. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
Kayman
Job Details: 08/27/2021
Arrived onsite for dishwasher with something rattling around while the unit is washing. I found no stored error codes in the system. I let diagnostics run through and at the end of drain I heard the noise described. I removed the drain pump but could not find any debris. I re installed the pump and tested the unit again. Is could recreate the noise. I tested one more time and no more noise. No leaks detected during service. Job complete.
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Georgetown, TX 78628
Wesley
Job Details: 08/27/2021
Arrived onsite and found f1e1 right before a spin cycle. Replaced control. Issue corrected. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Buda, TX 78610
Kevin
Job Details: 08/27/2021
"Arrived on site and inspected refrigerator and found freezer interior LED Is out. Reset connection and it end it is working again.Office will reschedule.; ordrng 1 W10625068 (Rh bracket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302ESS01
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/27/2021
"Arrived on site to replace fan motor, after replacing, unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Austin, TX 78744
Leonardo
Job Details: 08/27/2021
Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDZ0
Near Georgetown, TX 78626
Cliff
Job Details: 08/27/2021
"Arrived on site to diagnose a dishwasher that is making unusual noise. Found unit in need of cleaning, no repairs needed. Advised customer on best cleaning procedures for unit. No leaks were found at time of service."
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB0
Near Austin, TX 78758
Scott
Job Details: 08/27/2021
"Arrived on site for oven not heating . Found relay on control out . Getting good voltage ,harnes in good shape . Replaced control . Preheated normal. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Cedar Park, TX 78613
Justin
Job Details: 08/27/2021
"Arrived on site to install previously diagnosed parts. I installed the sounds pads under the condenser and leveled the unit. The sound is significantly quieter, but not completely gone. Due to the cardboard under the condenser being inaccessible, I found this is the quietest we would be able to get it. I confirmed with the customer that the sound was fine. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/27/2021
"Arrived on site for customer complaint of unit not producing ice, found door switch frozen over, I removed ice build up on door switch, unit tested good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Leander, TX 78641
Kayman
Job Details: 08/27/2021
Arrived onsite to install previously diagnosed parts. I installed the main control and tested the unit with the customer provided bulb. I also tested heating in the unit and it is lighting and heating as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Cedar Park, TX 78613
Justin
Job Details: 08/27/2021
Arrived on site for a wall oven with no power. Upon arrival the unit was completely unresponsive. I turned the unit off at the breaker and the gained access to the thermal fuse. I ohmd out the fuse and found it open. I found a bad fuse needing to be replaced. I installed the new fuse and then tested the unit. The unit reached preheat temps and is now working as designed.Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78703
Jacob
Job Details: 08/27/2021
Arrived onsite for foot missing in the back. Replaced the foot. Helped re level the unit. Tested the unit and unit didn?t shake as much. No issues at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78731
Kevin
Job Details: 08/27/2021
"Arrived on site and inspected dryer and found incoming power has not been corrected there is still only 7V on one leg and 120 V on the other. Dryer is still not heating, electrician will need to correct outlet. explained to apartment maintenance again that there is a power issue and took pictures 7731613871"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 08/27/2021
Arrived on site for Ref freezer evaporator is starting icy in the freezer sheet of ice on the bottom of ice. Found sheet of ice on the bottom of the freezer compartment underneath drawers. Removed ice build up with steamer. Removed evaporator cover and found frost build up at the drain and bottom section of coils and also covering the top right section of copper tubing. Used steamer to remove ice and frost build up. Ice was so thick at the drain it was not draining to allow a defrost cycle to complete to remove frost and ice built up. Once ice and frost was removed from these areas I used the steamer to free up any ice lodged inside the drain. Removed rear panel and removed drain tube and found the drain tube had crust build up at the black gasket which most likely caused the drain tube to clog and create blockage therefore not allowing drain to remove water from inside freezer drain pan. Installed new drain tube and sealed black gasket with silicone to create a tight seal around it. Placed fridge back into cooling mode. Fans and compressor turned on. Fridge running as designed. Job completed.
We serviced a
MAYTAG MICROWAVE
Model MVWP576KW1
Near Austin, TX 78729
Justin
Job Details: 08/27/2021
Arrived on site to install previously diagnosed parts. I installed the new agitator parts and then ran a test cycle. It ran through as designed with no abnormal sound. I then individually activated the spin and agitate. I heard no abnormal sound. Unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Georgetown, TX 78633
Lou
Job Details: 08/27/2021
"Arrived on site to inspect dishwasher upper rack falling. Upon further inspection, I found the left adjuster had a broken wheel. I removed and replaced the adjuster kit and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS27CNSS00
Near Georgetown, TX 78633
Lou
Job Details: 08/27/2021
"Arrived on site to inspect refrigerator leaking water when water is dispensed into the ice maker. Upon further inspection, I found the fill tube frozen and found where water had leaked out of the cabinet at the back of the unit.I removed and replaced the fill tube and tested and the unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
KITCHENAID WINE COOLER
Model KUBL204ESB00
Near Austin, TX 78757
Scott
Job Details: 08/27/2021
Arrived on site for fan making a lot of noise . Found ice from evaporator was dripping on lower blade . Added foil tape above fan to divert any dripping .
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78756
Matthew
Job Details: 08/27/2021
Arrived onsite for washer shaking excessively. Upon arrival put unit in diagnostics and found unit shaking in spin cycle. Upon inspection found both rear shocks disengaged. Replaced with new. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, TX 78665
David S
Job Details: 08/27/2021
Arrived on site for dishwasher not cleaning/drying properly I inspected the unit and work area. I found fault codes F5E1 door stuck open and F7E1 no heat. I ran the unit through a diagnostics cycle and found it working as designed. Spraying and heating. I advised th customer on proper loading of the dishwasher and rinse aid use. Job complete.
We serviced a
KITCHENAID RANGE
Model KFDC506JSS00
Near Leander, TX 78641
Kayman
Job Details: 08/27/2021
Arrived onsite to install previously diagnosed parts. I found the unit has no power. I found the breakers are mis labeled. I found the correct breaker and restored power. The unit is now working as designed. No repairs needed at this time and no gas leaks detected during time of service. Job complete.
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near New Braunfels, TX 78130
Andrew
Job Details: 08/27/2021
"Arrived on site to replace both UI boards and and controls. Replaced parts tested unit, unit works good. Advised customer to connect unit to WiFi and download app. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Austin, TX 78745
Luis
Job Details: 08/27/2021
"Arrived on site for no ice. Attempted to harvest icemaker failed diagnosed a defective icemaker,installed updated icemaker kit,powered unit on icemaker ran through a harvest and filled water. used 1 W10882923 (Icemaker) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78626
Cliff
Job Details: 08/27/2021
Arrived on site to diagnose a washer that is not cycling properly. Found shifter not connected to cam assembly and replaced it with updated part. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Georgetown, TX 78626
Lou
Job Details: 08/27/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the detergent pump failure, I removed and replaced the pump and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMEZ00
Near San Marcos, TX 78666
Noah D
Job Details: 08/27/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the unit water supply was shut off, turned on water and all functions returned. Complete"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Austin, TX 78738
Robert
Job Details: 08/27/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Austin, TX 78724
Jacob
Job Details: 08/27/2021
"Arrived onsite for the unit not powering on. Looked at the terminal and saw that it was hooked up properly from the power can,e coming in. Re arranged the wires. Tested the unit. Unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Leander, TX 78641
Kayman
Job Details: 08/27/2021
Arrived onsite for wall oven with gurgling noise coming from the console. Upon arrival I confirmed the complaint. The noise is coming from the sound module on the console. I replaced the console and main control. I restored power and we were able to get the unit connected to WiFi. I advised the customer to monitor the unit to make sure it performs correctly. Job complete.