Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

James C.

James C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and tested operation. I found while running diagnostics that the sump was not running and the control had an F4E3 error. Installed new sump assembly and tested operation. Unit working properly and all water connections dry after repair. Job complete

Near Adriel Cove, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Arrived on site for water leaking found frozen drain. Diagnosed obstruction in drain in compressor compartment. Removed drain cleared obstruction in drain tube,cleared drain in fresh food. Checked water flow through drain in fresh food water draining correctly.

Near N Quinlan Park Rd, Austin, TX 78732
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL KCGD506GSS "Arrived on site for customer complaint of flames having orange tips. Found lp kit was needed, I left for customer to have licensed plumber install."

Near Beckys Way, Dripping Springs, TX 78620
Paul R.

Paul R.

WASHER MAYTAG MVWB965HC0 Arrived onsite for the washer that looks like suspension rods are missing. I found the LR suspension rod cup broken. I replaced the suspension. I also found the RR foot broken. Will need to replace the foot to complete service. Ordering W11204543 FEET-LVLNG. RS for Mon 1/21.; ordrng 1 W11204543 (FEET-LVLNG)

Near Mc Phaul St, Austin, TX 78758
Kevin B.

Kevin B.

REFRIGERATOR MAYTAG MFD2560HEW "Arrived on site and set refrigerator into diagnostic cycle and found damper is noisy, replaced damper and it is working properly. Recommend it to customer that refrigerator will need to be unplugged for at least 24 hours in order for waterline and reservoir to defrost. Also found icemaker is overfilling, replaced ice maker and it is now operating properly, job complete"

Near Apricot Dr, Kyle, TX 78640
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOC54EC0AB04 Arrived on site for control replacement. R&R control and tested good

Near E Palm Valley Blvd, Round Rock, TX 78665
Scott  M.

Scott M.

DRYER WHIRLPOOL WED75HEFW1 "Arrived on site , replaced rollers, pulley wheel , and belt with repair kit . Unit is not making loud noise anymore . No lint build up at time of service . Job complete ."

Near S Lamar Blvd, Austin, TX 78704
Brandon C.

Brandon C.

DRYER WHIRLPOOL WGD92HEFC1 "Arrived on site for customer complaint of dryer making loud noise, found noise coming from bulkhead vibration, added pads, unit tested good."

Near Mitra Dr, Austin, TX 78739
Clif L.

Clif L.

OVEN WHIRLPOOL W0S51ECOAS01 Arrived on site to diagnose an oven that will not turn on. Found thermal fuse open on control panel preventing power from reaching control board. Replaced thermal fuse and tested unit. Found all is functioning properly at this time

Near Lipan Apache Cove, Austin, TX 78738
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSC24C8EYY04 Arrived onsite for the refrigerator that continues to drip water after the dispenser is use. I tested the dispenser multiple times and the unit worked as designed. The spigot never dripped and water. Mr stated that it’s only happening during the day when they use it and it never drips during the night. I opened and closed the door multiple time to see if this would cause a drip and the unit never dripped any water. The unit is working as designed. Call complete. Original request covered by Appliance Express 1 year warranty.

Near Mesa Ct, Austin, TX 78731
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site and installed control. All checks good. Unit is now operating as designed.

Near E Howard Ln, Austin, TX 78753
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived onsite for customer complaint of top load washer getting error code F3E1 (Suds) and F9E1 (Long Drain). Tested unit and found drain pump barely moving. Removed and replaced drain pump. Reassembled and tested. Unit now fills,washes,drain and spins as intended. Cleared error codes. All water connections were dry at time of service."

Near Liberty Park Court, Belton, TX 76513
Scott  M.

Scott M.

ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site not making ice . Found very poor water flow . All else checked good during diagnostics . Change water valve . Ran diagnostics and all checked normal . Let unit run for a bit and ice was forming on chiller plate . No water leaks detected at time of service . Job complete .

Near Pemberton Pl, Austin, TX 78703
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "WRS331SDHM00 Arrived to inspect no ice. I found the issue was with frost completely blocking the evaporator and stopping air flow, causing a loss of ice production. I verified the defrost system working as designed. Per MFG service recommendations, the unit will require the UI to be replaced and thermistor position verified on the return side of the evaporator. The maintenance group will defrost the unit and I advised them to be cautious of water overflowing the condensate pan. Office to order UI. No leaks observed during service. ; ordrng 1 W11214887 (CONTROL, UI)"

Near Westinghouse Rd, Georgetown, TX 78626
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDFE104DSS "Arrived on site for unit not washing , found unit not pumping, replaced pump and motor and tested good, no leaks on site"

Near Eagles Nest St, Round Rock, TX 78665
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765FW0 "Arrived on site and inspected washer and found there is a steady drip into the tub when the washer is not in use. Replaced valve housing and dripping has stopped. No water leaks from connections at time of service, job complete"

Near Blanco River Ranch Rd, San Marcos, TX 78666
Tyler B.

Tyler B.

RANGE IKEA ISG650WS00 "Arrived on site for sensor replacement dia by prior tech. Replaced sensor and tested good. Also found both front burner orfice clogged not allowing gas to flow, cleared and tested good, no gas leaks on site"

Near Lerwick Ln, Round Rock, TX 78681
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW7000DW "arrived on site and found user interface is not responding, found saved code F6E2 Washer will also not enter a diagnostic cycle. Replaced user interface and all function has returned, no water leaks from connections at time of service, job complete."

Near Springtime Trail, Austin, TX 78747
Chase S.

Chase S.

WASHER UNKNOWN WFW9250WW00 "1/16/19 15:06: CS rspndd 1/16 WED, The valve and pressure hose were the only parts that customer was charged for. Job complete"

Near Sebastian Ln, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for ice build up in freezer. Found bottom of freezer door not sealing to cabinet. Door closes at top and on hinge side found mullion divider sticking further out of cabinet. Looked under door found seal about 1/2 inch away from cabinet. Appears divider is preventing gasket from sealing to cabinet called tech support and gave findings,info being sent to product review team. File#7723946777"

Near Franklin Blvd, Austin, TX 78751
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL MDB4949SDZ0 "Arrived on site to test unit for loud noise coming from dishwasher. Test unit and found bad motor, replaced sump and motor test unit no leaks present at this time unit working as designed job complete."

Near Hartson, Kyle, TX 78640
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for dryer taking 2 70 minute cycles. Removed vent and found moisture buildup in vent . Performed temperature test on time dry with high heat. Found temperature reaching 161°. Removed back panel and checked air chambers and blower housing for moisture buildup and found none. Installed vent and ran temperature test. Found temperature reach 171°. Called whirlpool tech support and spoke with Kathy. She stated that temperatures are within range and for moisture to be in vent that there would be restrictions in air low. Unit tested good.

Near Bonnet Blvd, Georgetown, TX 78628
Steve C.

Steve C.

DISHWASHER KITCHENAID KUDS30IXBT7 Arrived on site for the unit is not washing and dishes come out wet. Tested the unit and all the spray arms are turning and there is good water pressure when opening the door water splashes. Tested the heater and the heating element checks good. Did not find anything wrong with the unit and customer advised will be contacting AHS. All water connection were dry at the time of service.

Near Guadalupe Trail, Georgetown, TX 78633
Steve C.

Steve C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site on site for the unit will continuously be on and timer will not advance. Tested the unit and found the timer is hard to rotate and is defective. Replaced the timer and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Rusty Spur Dr, Temple, TX 76502
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC1 "Arrived on site. Replaced washer dispenser and to bring per tech support. Ran diagnostic test, all functions tested OK. No leaks present. job complete"

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC1 "Arrived on site. Replaced washer dispenser and to bring per tech support. Ran diagnostic test, all functions tested OK. No leaks present. job complete"

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC1 "Arrived on site. Replaced washer dispenser and to bring per tech support. Ran diagnostic test, all functions tested OK. No leaks present. job complete"

Near Appellation, New Braunfels, TX 78132
Al R.

Al R.

MICROWAVE GE JVM3160DF4BB "Arrived to inspect microwave not working. Confirmed, removed and replaced all switches and fuse. Reassembled and tested the unit tested as designed.JOB COMPLETE."

Near Post Oak Ave, Copperas Cove, TX 76522
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT771RWYB01 "Arrived on site for customer complaint of broken shelf, I found plastic tab that hold sliding shelf into place was broken, and the part is discontinued. Needs W10345379; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10345379 (SHELF)"

Near Gina Dr, Kyle, TX 78640
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW8300SW02 "Arrived on site for customer complaint of unit leaking, found leak coming from drain hose. Ordering drain hose. ordrng 1 WPW10114608 (hose)"

Near Quick Water Cove, Austin, TX 78735
James C.

James C.

DRYER MAYTAG MGD8200FW1 Arrived on site and tested operation. I found the unit making a high pitched squeaking noise and a rattle. I found the cause to be the gas line clamp and the rear intake duct. Used sound pads to correct gas line clamp and adjusted the rear air duct where it meets the burner flue. Tested operation and found unit working properly

Near Easy Money, Leander, TX 78641
Jerry C.

Jerry C.

DRYER MAYTAG MEDB835DW4 "MEDB835DW4 Arrived to inspect door issue. I found the door catch had dislodged and fallen into the door. I removed the remnants and installed a replacement catch. I adjusted the door to prevent the strike from dislodging the catch and tested. Operational test good, no lint within chassis."

Near Gainer Dr, Hutto, TX 78634
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF540PADM3 "arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed and I could not duplicate the leak. Customer advised that the unit was leaking from the bottom right corner below the door. I found the unit didn’t have any rinse aid in the dispenser. Filled the rinse aid and retested. During testing, I opened the unit door and found a large amount of suds in the tub. I also found that the dispenser was actually leaking rinse aid high in turn was causing the unit to leak from the corner of the reservoir on the right side of the unit. I removed and replaced the dispenser and retested and the unit operated as designed with no water leaks. Job completed."

Near Jacksboro Trail, Austin, TX 78717
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED72HEDW1 "Arrived on site for customer complaint of dryer not working at all. Found power cord and terminal block needed replacing. I replaced terminal block and they provided me with the power cord, unit was not getting proper power to one leg, instructed customer to have an electrician look at breaker. Brandy approved repair.

Near Trinity Hills Dr, Austin, TX 78737
Steve C.

Steve C.

DISHWASHER WHIRLPOOL GU2400XTPB7 Arrived on site to replace the drain pump and drain hoses due to not draining. Found the new pump is not the correct. Will need to order the correct part WPW10348269. Advise customer not to use the unit.; ordrng 1 WPW10348269 (drain pump)

Near Starview St, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SEHV00 "Arrived on site for no water or ice. Tested water dispenser no water valve energized. Diagnosed frozen reservoir. Removed reservoir defrosted reservoir,tested water dispenser working"

Near Nelson Oaks Dr, Austin, TX 78724
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW87HEDW0 "Arrived on site for washer not spinning out clothes . In talking to house keeper . Washer is taking longer to finish load , it spinning out but no completely .Ran diagnostics only error codes was lock related . Lots of suds during test cycle . Unit is spinning out during diagnostics . Ran a quick wash on only cold then only hot . No valve issues . Still lots of suds . Recommend customer run a clean cycle then a load of towels with no soap to see if error happens again . Nonwater leaks detected ,job complete ."

Near Tarryhill Pl, Austin, TX 78703
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived onsite for customer complaint of OTR microwave display not coming on. Found front display shorted and no digits showing. Removed and replaced control and display. Reassembled and tested. Unit now works as intended. No other issues found.

Near Claymore St, Killeen, TX 76542
Thomas L.

Thomas L.

MICROWAVE GE DVM7195SK3SS Arrived on site for no operation. Tested unit and unit powered up and heated water on the first attempt. On the second attempt the unit did not heat. Found unit pulling 100 Watts on second attempt. Fans lights and turn tables all functioned but no heat. Wattage indicates open cook relay. Will order control. Will also bring back heating components as I was not able to test them with a failed control. Office will locate parts and reschedule with customer.; ordrng 1 WB24X26785 (thermostat asm w/ br) and 1 WB27X10910 (trans h.v.) and 1 WB27X11079 (microwave magnetron) and 1 WB56X30178 (CONTROL)

Near FM1980, Marble Falls, TX 78654
Clif L.

Clif L.

COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site to replace oriface holder, bezel, and screw for cooktop. Replaced all three parts and tested unit. Found all is functioning properly at this time. No gas leaks were found at time of service."

Near Rue St, Austin, TX 78731
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW7500GC0 "On site for “no power” complaint. Inspected unit and found power coming into control, but none coming out. Office ordered control, but did not receive in time for visit. Ordered new control. Return for repairs on 01/18. No leaks detected, at time of service.; ordrng 1 W11130238 (CONTROL)"

Near Bastrop St, Manor, TX 78653
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not washing. Test unit and found no water going in to unit. Removed kick plate and found wires to float switch had been chewed from mice. Repaired wires test unit and unit filling with water.

Near Union Cir, Austin, TX 78744
Scott  M.

Scott M.

DISHWASHER JENN-AIR JDB8700AWS1 "Arrived on site replaced control and ran diagnostics and all checked normal . Job complete . No water leaks detected at time of service . Job complete ."

Near Spring Ln, Austin, TX 78703
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for a stiff timer. Found timer faulty and replaced and Testd good.

Near Cameo Dr, Round Rock, TX 78664
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replace pantry control and LED board. After replacing still having same problem. Called tech-support verified switches all checked OK. Recommending to replace UI and main control at the same time. Will order door switches for back up. Office to rescheduleFile#7723944518; ordrng 1 W10624574 (cntrl-elec) and 1 W10675033 (MAIN CONTROL) and 1 W10852741 (UI) and 1 W10899596 (BOTTOM FLOOR ) and 2 W11085027 (DOOR SWITCHES FOR REFRIG COMPARTMENT )s and 1 W11131698 (DOOR SWITCH FREEZER)

Near Normandy Grace, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replace pantry control and LED board. After replacing still having same problem. Called tech-support verified switches all checked OK. Recommending to replace UI and main control at the same time. Will order door switches for back up. Office to rescheduleFile#7723944518; ordrng 1 W10624574 (cntrl-elec) and 1 W10675033 (MAIN CONTROL) and 1 W10852741 (UI) and 1 W10899596 (BOTTOM FLOOR ) and 2 W11085027 (DOOR SWITCHES FOR REFRIG COMPARTMENT )s and 1 W11131698 (DOOR SWITCH FREEZER)

Near Normandy Grace, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replace pantry control and LED board. After replacing still having same problem. Called tech-support verified switches all checked OK. Recommending to replace UI and main control at the same time. Will order door switches for back up. Office to rescheduleFile#7723944518; ordrng 1 W10624574 (cntrl-elec) and 1 W10675033 (MAIN CONTROL) and 1 W10852741 (UI) and 1 W10899596 (BOTTOM FLOOR ) and 2 W11085027 (DOOR SWITCHES FOR REFRIG COMPARTMENT )s and 1 W11131698 (DOOR SWITCH FREEZER)

Near Normandy Grace, New Braunfels, TX 78130
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF535SWBM00 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker shorted out causing unit not to call for water. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Ambrosia Dr, Austin, TX 78738
Thomas L.

Thomas L.

WASHER GE GTW460ASJ8WW Arrived on site for excessive vibration during the spin cycle. Tested unit and found unit to have a failed spin basket which is causing the vibration. Office will locate part and reschedule service with customer.; ordrng 1 WH45X26175 (basket asm)

Near Co Rd 135, Burnet, TX 78611
Lou S.

Lou S.

DRYER MAYTAG MEDX655DW1 "arrived on site to inspect dryer noises. Upon further inspection, the customer provided a video of the noise the unit is making. The noise sounded as if something was inside the unit banging around. I turned the unit on and could not hear any unusual noises. I lifted the top panel and turned the unit on and it appeared the the belt had slack in it. I removed the front panel and the drum and tested the motor and it operated as designed. I removed and replaced the rollers, belt and tension pulley. I noticed that the belt that was prescreened was different in size and length from the belt provided with the dryer kit previously installed. I put the unit back together and tested and it operated as designed. Customer loaded some clothing in the unit and tested and it operated as designed. No lint observed during service, job completed."

Near Arroyo Grande, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived onsite for the refrigerator with a no ice condition. I found the ice maker motor weak and not turning the gears. The prescreened icemaker was just the icemaker without the harness. The one needed is the kit that comes with the icemaker, 2 harnesses, and the bale arm. Need to install the icemaker and harness to complete repairs. I turned power off to the icemaker so it wouldn’t try to fill and get stuck in the fill position. Ordering W10882923 ICEMAKER. RS for Mon 1/21. There were no water leaks present at the time of service.; ordrng 1 W10882923 (ICEMAKER)"

Near Cold Water Ln, Lakeway, TX 78734
Joseph C.

Joseph C.

WASHER MAYTAG MVWB765FW0 "It’s for “slow/no drain” complaint. Inspected unit and found coins around and below agitator. Found clothing under agitator. Removed items from basket. Found child’s sock to be clogging drain pump. Removed sock and tested unit. Unit draining as designed. Found a lot of debris under unit. Due to location of rotor, debris should be cleaned from under unit, as soon as possible. Recommend using garment bags for smaller items(small socks, panties, etc). No leaks detected, at time of service."

Near Dearbonne Dr, Del Valle, TX 78617
Steve C.

Steve C.

RANGE MAYTAG MER5752BAB "Arrived on site for the unit not working properly. Tested the unit and found the control buttons are broken, right front burner will not come on and the door handle to open the oven is broken. Found the unit will need a new control, right front burner, right front switch, doorhandle and both screws to the doorhandle. On able to look up the screw part number due to the one showing on parts breakdown is the wrong part. For the screws it will need to be on for research. Also will need to get authorization from American home shield. ; ordrng 1 74011070 (switch- in RF) and 1 74011777 (handle,door BLK) and 1 CNOTE (AUTHO ) and 2 RESEARCH (SCREWS DOOR HANDLE )s and 1 W10823714 (elmnt-surf RF)"

Near Southern Draw Dr, Temple, TX 76502
Steve C.

Steve C.

WASHER AMANA NTW4516FW3 Arrived on site for the units is leaking water. Found the bay area is full of equipment and unable to get access to the units. The Home Depot rep advice to reschedule.; schdld next appmnt for 1/22 TUE !

Near N Interstate 35 Frontage Rd, Waco, TX 76706
Leonardo C.

Leonardo C.

RANGE MAYTAG MGS8800FZ0 Arrived on site to replace parts. Replaced parts test unit and unit test good no leaks present job complete

Near Caraway, Kyle, TX 78640
Lou S.

Lou S.

OVEN KITCHENAID KOSE500ESS04 "arrived on site to inspect oven door not closing. Upon further inspection, the builder advised that the unit had been fixed. I found that the left hinge had not been locked out before removing the door and the hinge popped against the door causing paint to chip (photo). The hinge was adjusted before I arrived, but I found that the right hinge lock/tab was bent. I was able to adjust the lock/tab ad tested the door and it operated as designed and had a good seal. No further repairs needed. Job completed. No one available to sign for receipt."

Near Betulla Drive, Austin, TX 78717
Robert J.

Robert J.

WASHER WHIRLPOOL WTW7500GC0 Arrived on job for complaints of walking and poor washing. Got error codes fo35 (off balance) f8e6(water hazard) ran test cycle. Found water level way too high. Not good seal. Ordered harness and recommend replacing control.; ordrng 1 W11130532 (HARNESS )

Near Friesenhahn Rd, Seguin, TX 78155
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from front of door due to unit not leveled unit leaning forward. Tried to level unit but unit hitting wood under counter. Wood will need to replace to smaller wood not as thick. Took picture of wood and unit hitting the wood. Spoke with Dariana and explained to her that it’s a installation problem. Job complete

Near Laurel Ledge Ln, Austin, TX 78731
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSGG700ESS1 Arrived on site to test unit for left front burner knob not getting to low when you turn it. Test unit and found left front burner is the power burner. Customer had regular knob on power burner valve. Found power burner knob and installed and unit working correctly. Regular knob is different then the power burner knob. Job complete no leaks present at this time.

Near Cresthill Dr, Austin, TX 78731
Steve C.

Steve C.

WASHER AMANA NTW4516FW2 arrived on site for the unit is not working properly. Remove the control panel and found the pressure hose to the control board with slanted. Secure the pressure hose to the control board and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Clover Dr, Waco, TX 76705
Thomas L.

Thomas L.

DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site to repair upper rack. I cannot get unit out of wall due to tile in front of unit. Customer will need to have u it removed so repairs to upper rack can be done. ; saved tckt

Near FM 20, Dale, TX 78616
Tyler B.

Tyler B.

REFRIGERATOR SAMSUNG RFG238AARS/XAA "Arrived back on site for water tank replacement. Replace water tank and tested good, no leaks on site"

Near Caprock Canyon Trail, Georgetown, TX 78633
Arthur B.

Arthur B.

OVEN WHIRLPOOL WFE505W0HB0 Arrived onsite to install new gasket to oven door from prior visit’s diagnosis. Removed and replaced gasket. Gasket forms well to cabinet liner. No other issues found.

Near Killeen, TX 76549
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFE505W0HW1 Arrived on site to have customer informed me that the left front burner switch doesn’t turn properly. Replaced left front burner switch.

Near Lytton Acres Dr, Dale, TX 78616
Thomas L.

Thomas L.

COOKTOP WHIRLPOOL WFC150M0EB1 Arrived on site for left front burner not heating. Found that the left front burner and receptacle have failed. Replaced and tested. All operational now normal.

Near Maverick Dr, Dale, TX 78616
Diego G.

Diego G.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site. Check for no wash issues. Found bad sump. Replace sump assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Landing Ln, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site. Check for no wash issues. Found bad sump. Replace sump assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Landing Ln, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site. Check for no wash issues. Found bad sump. Replace sump assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Landing Ln, New Braunfels, TX 78130
Diego G.

Diego G.

VENTHOOD UNKNOWN UXT3030ADB2 Arrived on site. Check for humming issues. Found blade hitting filter. adjusted blade and filter. All functions tested OK. Job complete

Near Gentle Meadow, New Braunfels, TX 78130
Diego G.

Diego G.

VENTHOOD UNKNOWN UXT3030ADB2 Arrived on site. Check for humming issues. Found blade hitting filter. adjusted blade and filter. All functions tested OK. Job complete

Near Gentle Meadow, New Braunfels, TX 78130
Diego G.

Diego G.

VENTHOOD UNKNOWN UXT3030ADB2 Arrived on site. Check for humming issues. Found blade hitting filter. adjusted blade and filter. All functions tested OK. Job complete

Near Gentle Meadow, New Braunfels, TX 78130
James C.

James C.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and tested operation. I found the ice maker working properly and water dispensing properly. Customer has to have the unit up to 4 degrees in the freezer to allow water flow to both the ice maker and dispenser. I tested both the dispenser and fill tube heaters and found to be good. Called tech line and spoke to Andrew #7723941017. Per tech line it’s possible that the thermistor is giving a false reading at the lower temp or the lines are freezing in the lower portion of the door. If customer is ok with leaving unit at 4 degrees it is not an unsafe temperature for the frozen foods. Instructed customer that we would need to set the unit to the recommended setting and catch the unit in state of failure to identify issue correctly. Customer asked if he were able to just keep the settings where they are since it’s working. Instructed customer that tech line said it would be ok at those temperatures and he would like to do that at this ti

Near Crystal Falls Pkwy, Leander, TX 78641
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "WRS321SDHZ00 Arrived to instal parts. I removed sealed system components after refrigerant recovery and installed the compressor, dye drier and service port. I vacuumed the system and then charged with the MFG prescribed refrigerant charge. The unit appeared to cool normally. No water connections to unit."

Near Westinghouse Rd, Georgetown, TX 78626
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite to install new compressor to French door refrigerator from my prior visit’s diagnosis. Removed compressor,dye drier and installed new replacements using braising methods. Vacuumed unit down to -25psi. Charged unit with 5.5oz of R134a refrigerant. Tested unit. Unit began cooling immediately. Good frost pattern forming on RC evaporator. Installed bottom grille. Advised customer to wait 24hrs before inserting food. No water connection to unit at time of service."

Near Eric St, Little River-Academy, TX 76554
Clif L.

Clif L.

OVEN WHIRLPOOL GBD307PRB01 Pulled board for rebuild.; ordrng 1 CNOTES (REBUILD PART)

Near Capella Trail, Austin, TX 78732
Al R.

Al R.

REFRIGERATOR WHIRLPOOL MFI2570FEZ05 "Arrived to inspect unit still not producing ice. I removed and replaced the ice maker. Tested the unit at the. Alive while on the line with whirlpool tech. After installing and testing unit, unit ice maker finally called for water. JOB COMPLETE."

Near Tallwood Dr, Killeen, TX 76549
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect washer screeching. I drained the unit and noticed the unit did not fill properly in diagnostic mode. I removed and replaced the valve. I also noticed the screeching noise customer complained about. I ordered the CAM ( W10721967) GEAR CASE W11035751 and the WASH PLATE W10752283.Office to reschedule next call.; ordrng 1 W10721967 (CAM) and 1 W10752283 (WASH PLATE) and 1 W11035751 (GEAR CASE)

Near Monroe Loop, Killeen, TX 76543
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE515S0EB2 Arrived on site and replaced the trim to repair. Unit is now operating as designed.

Near Foreston, MN 56330
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site and found inlet hose pinched. Corrected hose. Now unit fills and runs as designed.

Near Pflugerville, TX 78660
Lou S.

Lou S.

MICROWAVE KENMORE 401.8852301 "arrived on site to inspect microwave not operating. Upon further inspection, I found that the control panel was not responding and there was no display. I pulled the unit from the wall and removed the top cover. Using my multimeter, I verified ohms to both fuses, mag, cap, diode, transformer all switches, and all of the thermostats. I did find that the hood thermostat was open. I verified voltage at the outlet, power cord and to the control. The customer was not available; therefore, I called her and advised of my findings and needed repairs. I am ordering the thermostat and CNOTE LSO. I scheduled return service for 01/18/19. The unit was put back in its place and left unplugged. Customer not available to sign for receipt.; ordrng 1 DE47-20034A (thermostat) and 1 CNOTE (LSO)"

Near Tracy Cove, Leander, TX 78641
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site and found error code for open/close the door. Replaced all switches and interlocks and microwave will now start a cycle correctly. Job complete

Near Foxtail Run, San Marcos, TX 78666
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and inspected dishwasher and sound and it is not heating at the end of the cycle, found connector harness to heating element is off. Replaced contactor and ran a diagnostic cycle again and element is now operating properly. No water leaks from connections at time of service, job complete"

Near Foxtail Run, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site for refrigerator FC door not shutting and allowing ice buildup. Performed diagnostics mode and tested thermistor and damper door. Inspected freezer and tested opening and closing. Found issue with left slide. Found minor space between cabinet and cavity. Removed both failed rails and added food grade silicone to cabinet. Installed rails with brackets. Tested unit and checked door operation. All tested good, no water leaks present."

Near Skyflower Drive, Georgetown, TX 78628
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTM404ESS1 "Arrived on site and replaced spray arm diagnosed on previous visit, ran a diagnostic cycle and water didn’t leak out again, no water leaks from connections at time of service. Job complete."

Near Sendero Dr, Austin, TX 78735
Clif L.

Clif L.

OVEN JENN-AIR JJW9830DDP Arrived on site to diagnose an oven that has the lower oven that is not operational at all. Reset Buy turn off breaker to completely reset controls. After reset found unit is fully functional and no other repairs are needed.

Near Wild Canyon Loop, Austin, TX 78732
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site and repaired dead motor. All checks good. Unit is now operating as designed.

Near Pleasant Grove Loop, Elgin, TX 78621
Al R.

Al R.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived to install previously ordered part. Removed and replaced the evaporator fan. Reassembled and unit tested as designed.All water lines were dry at the time of service .Job Complete

Near Co Rd 3372, Kempner, TX 76539
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived on site to test unit for unit not starting. Test unit and found unit not draining so unit turns off so it won’t over filled. Removed water from inside of unit and removed drain pump and found glass in drain pump. Removed glass test unit and unit starting on its own and drain job complete

Near Canyon Edge Dr, Austin, TX 78733
Jonathan  S.

Jonathan S.

REFRIGERATOR GE DSHF9NGYBCBB "Arrived on site for refrigerator not making ice. Tested water pressure. Inspected fill tube be and ice maker, found ice maker not filling. Checked FC temperature at -6°. Performed diagnostics mode and advanced cycle ice maker. Found ice maker not responding. Found fill tube to ice maker frozen. Thawed fill tube and attempted to cycle ice maker again. Found ice maker not cycling. Removed failed ice maker and installed new. Cycled ice maker and monitored cycle. Paid in full on credit card."

Near Diamond Dove Trail, Georgetown, TX 78628
Kevin B.

Kevin B.

DRYER MAYTAG MDE8506AYW "Arrived on site and inspected dryer and found it is heating properly, customer is experiencing long dry times and timer not completing cycle. Replaced timer and recommended to customer that the vent to the exterior of the home be cleared/cleaned by a service. The last time this was done is unknown, job complete."

Near Tangleridge Cir, Austin, TX 78736
Scott  M.

Scott M.

COOKTOP JENN-AIR JED8345ADB Arrived on site and found Right switch has failed . Ordering both INF switches 75.00 each ordering two but will prop only need one ; ordrng 2 W11088181s

Near Welcome Glen, Austin, TX 78759
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW3430WS02 Arrived on site to to replaced console. Replaced console test unit and unit test good unit heating correctly job complete

Near Oyster Creek Dr, Buda, TX 78610
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL KHMS2056SSS3 "Arrived on site for unit that arched out on cooking rack, found burn marks on mounts and was able to clean off, explained to customer that the rack is coated and during storage or moving around cause metal to expose. Unit is still safe and operational."

Near Battleship Dr, Georgetown, TX 78628
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for washer not starting . Ran diagnostics cycle . Got 7-1 , 4-3 error codes . Test was motor would come on . But half way thru test wash motor stopped washing . Checked control board ,found bad omg reading on wash motor triac fuse . Replaced control and all checked normal . Unit is washing ,heating and draining normal. No water leaks detected at time of service . Job complete ."

Near Pecos St, Austin, TX 78703
Steve C.

Steve C.

OVEN WHIRLPOOL WFE505W0HS0 Arrived on site for the door gasket is not attached to the oven liner. Tested the unit and found the top portion of the gasket it’s falling. Remove the screws and align the pins on the gasket. Unit is working properly and job complete.

Near Aquilla Trail, Waco, TX 76708
James C.

James C.

WASHER AMANA NTW4516FW2 Arrived on site and found that the control ordered is incorrect for the model. Ran calibration and auto diagnostics. I will need to order the correct control to complete the repair. Unit is not maintaining proper speed during spin cycle and no obstructions were found. Control is expart and office will have to schedule return visit. I will also bring harness due to the motor cutting out intermittently. ; ordrng 1 W10899776 (harns-wire) and 1 W11170317 (CONTROL)

Near Travis St, Jonestown, TX 78645
Thomas L.

Thomas L.

REFRIGERATOR AMANA ASD2575BRW01 Arrived on site for unit not dispensing ice. The customer informed me that the unit is all working properly except for the freezer light. The freezer light is not working. Found that the freezer door switch was frozen in the closed position due to the gasket not sealing properly due to plastic in the way of the door gasket. Corrected situation and unit now operates properly with no water leaks.

Near W Live Oak St, Lockhart, TX 78644
Jonathan  S.

Jonathan S.

REFRIGERATOR MAYTAG MFF2558VEM5 "Arrived on site for refrigerator not cooling. Inspected unit and found ice buildup on evaporator. Performed diagnostics mode and forced defrost cycle. Found no nit not defrosting. Tested defrost sensor in diagnostics mode and found opened or shorted. Will need to replace defrost sensor harness. Will return with control on hand if needed. Spoke with customer on defrosting unit 24 hours before service, had customer sign defrost waiver. Schedule return on Friday the 18th. ; ordrng 1 W11260592 (DEFROST SENSOR WITH HARNESS) and 1 WPW10503278 (CONTROL )"

Near River Crossing Trail, Round Rock, TX 78665
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher not filling with water. Ms stated the builder made sure the wall valve was on and the hose wasn’t kinked. I checked and pressed on the fill valve harness connector. The unit had a pod laying in the bottom and you could tell water has never entered the machine. I ran diagnostics and found no stored error codes. The unit filled with water and completed the cycle. The unit is working as designed. There were no water leaks present at the time of service. I went over use and care tips with mr. Call complete.

Near Abilene Ln, Leander, TX 78641
Scott  M.

Scott M.

OVEN KITCHENAID KODE507EBS03 "arrived on site for upper oven liner floor being discolored . Found liner had turned Greyish, but no cracking of paint Called tech line Sr # 7723936891 . Was told that is normal wear and tear . Took quick pics ."

Near Colorado Crossing, Austin, TX 78731
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for the refrigerator with ice build up in the FC. I found the door gasket not sealing on the top right side. I found large gaps in spots between the chassis and liner. I heated the gasket and it went back to normal and started sealing properly. I sealed the gaps with a factory approved sealant. Call complete. Nobody was available to sign the ticket.

Near Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site and found icemaker connection to harness is off, after correcting it is now operating properly. No water leaks from connections at time of service job complete"

Near Estancia Pkwy, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for no cool. Diagnosed u it not defrosting. Ran diagnostics control not sending unit into defrost diagnosed faulty main control ohmed sensor out,sensor good. Installed new main control."

Near Estancia Pkwy, Austin, TX 78748
Paul R.

Paul R.

VENTHOOD UNKNOWN WVU37UC0FS0 Arrived onsite for the vent hood making noise. I found the shroud cracked and hitting the fan blade. The fan assembly needs to be replaced to complete service. Ordering C-NOTES & W11100651 BLOWER-FAN.; ordrng 1 C-NOTES (OFFICE WILL NEED TO RS THE RETURN VISIT.) and 1 W11100651 (BLOWER-FAN)

Near Checker Dr, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER MAYTAG MVWB725BW0 "arrived on site to inspect washer noise. Upon arrival, the customer advised that the unit is making a new noise that sounds like a squealing pig. The customer provided a video of the unit making the noise and I could hear a loud squealing/screeching noise during agitation. I placed the unit in diagnostics with no error codes. The unit operated as designed. I placed it in manual mode and tested agitation with water in the tub and the unit would make the screeching noise, but faint. I am ordering the tub/bearing assembly and will return with the rotor, stator and suspension kit and scheduled for a 2 hour job..CNOTE LSO. Office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (LSO) and 1 W10381078 (outer tub)"

Near Silver Creek Dr, Leander, TX 78641
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4616FW2 "Arrive on site and inspected washer and found cam is noisy during operation, replaced cam and ran a diagnostic cycle again and found noise has stopped. No water leaks from connections at time of service job complete."

Near S IH 35 Frontage Rd, Austin, TX 78747
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED92HEFW0 "Arrived on site for “noisy operation” complaint. Inspected unit and found sound pad pieces stuffed around edges of motor bracket and loose mounting screws. Removed motor bracket and installed sound pads. Tightened bracket mounting screws. Reassembled unit and performed test run. Dryer vent had been left loose, from previous visit. Reinstalled dryer vent. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Tyrah Ln, Bastrop, TX 78602
Al R.

Al R.

WASHER WHIRLPOOL WFW9150WW00 Arrived to inspect off balance washer in spin cycle. I service tested the unit and got F8E3. I replaced both water inlet valves. I checked the pressure switch and disassembled the back panel and cleaned out the rubber boot the pressure sensor is connected to. Reassembled and service tested the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE

Near Snow Rd, Kempner, TX 76539
Al R.

Al R.

DRYER WHIRLPOOL WED92HEFW1 Arrived to install previously ordered parts. I removed and replaced the electronic control. Reassembled the unit and the unit tested as designed.

Near Tanner Ln, Harker Heights, TX 76548
Paul R.

Paul R.

WASHER WHIRLPOOL WFW95HEDW0 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the UI and the harness. I cleared the F6E3 communication error. I tested the machine in the auto diagnostics cycle. The unit completed the cycle and is working as designed. There were no water leaks present at the time of service. Call complete.

Near Little Laura Dr, Austin, TX 78757
James C.

James C.

RANGE GE JK5500SF6SS Arrived on site and tested operation. I found that once power was turned on to unit the lower oven light was on and has a constant relay clicking sound. I inspected the door switch and latches and found to be good. Inspected harness for pinches or shorts and found to be good. Unit will need a new control to correct issue; ordrng 1 WB27T11326 (board daughter relay) and 1 WB27X29610 (MAIN CONTROL)

Near Highland Lake Dr, Lago Vista, TX 78645
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for oven not heating correctly. Customer stated home inspector stated that when unit preheated it was 50° off. Performed temperature test on standard bake mode at 350°. Found average temperature at 355°. Spoke with customer on user guide. All tested good.

Near Vasquez Place, Round Rock, TX 78665
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 arrived on site for the unit is not making ice. Tested the unit and found the icemaker will not cycle. Replace the icemaker and tested the unit. The icemaker cycled and filled with water and the unit is working properly. All water connections were dry at the time of service.

Near Copperhead Creek, Bruceville, TX 76630
Steve C.

Steve C.

DRYER WHIRLPOOL WED8500DC4 Arrived on site to replace the control and facia due to unit not turning on. Replaced both parts and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Pompano Park Dr, Waco, TX 76706
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for customer complaint of dishwasher not washing dishes, found multiple error codes, 5-1 4-3 7-1, found faulty control, ordering control ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11087210 (CONTROL)"

Near Byrds Nest Dr, Austin, TX 78738
Kevin B.

Kevin B.

DRYER WHIRLPOOL MGDX655DW2 Arrived on site and set dryer to run on normal cycle and found burner ignited properly and it is heating. Found that there is no airflow through the lint trap. Removed exhaust vent from the rear of the dryer and airflow has returned. Dryer is operating properly but recommended that vent to the exterior of the home be clean/serviced to restore airflow. Job complete

Near Merchants Tale Ln, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Arrived on site for door closing issue. Found fresh food door not fully closing. Adjusted front legs to unit installed closure checked door operation good unit working as designed.

Near Wellesley Dr, Austin, TX 78754
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on sit for cracked console. Console was cracked on left side. Replaced. All water connections were dry.

Near Bateman Rd, Red Rock, TX 78662
Robert J.

Robert J.

WASHER MAYTAG MVWC565FW1 arrived on job for complaints of not finishing cycle. Found the cold water side of valve not working. Customer will need to have valve replaced in home before our next visit. Office to schedule when customer calls back.; ordrng 1 W11038689 (valve)

Near Posey Rd, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

DRYER AMANA NED4655EW1 Arrived on site for dryer not heater. Performed temperature test on time dry. Found not heat. Gained access to element element and found bad terminal connection at element. Repaired connector and tight connected to element. Found dryer vent majorly clogged (see SD-QuickPic). Performed temperature test with vent off and found temperatures within range. Customer needs to have vent cleaned. Advised customer not to use until vent has been cleared. All else checked good.

Near Louis Henna Blvd, Round Rock, TX 78664
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher not heating. I checked for stored error codes and there were none. I ran the diagnostics cycle and the unit was drawing 7 amps in the wash cycle and started out at 7.43 amps in the drying cycle. The unit completed the cycle and is working as designed. There were no water leaks present at the time of service. I went over rinse aid use with the customer because the dispenser was empty. Call complete.

Near Newcastle Ln, Leander, TX 78641
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for customer complaint of unit not drying dishes, found no rinse aid, and plastics on top rack not drying. Instructed customer to use rinse aid, heating circuit tested good."

Near Nautical Loop, Kyle, TX 78640
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF320PADS0 Arrived on site to test unit for not draining. Test unit and found plastic stuck in the drain pump. Removed plastic test unit an unit draining correctly job complete. No leaks present at this time.

Near Bridgestone Way, Buda, TX 78610
Arthur B.

Arthur B.

DISHWASHER GE GDF510PSD0SS Arrived onsite for customer complaint of dishwasher not washing properly. Tested unit and found wash pump not moving water around unit. Unit will need pump assembly to complete repair. OF to R/S once authorization is given. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WD49X23779 (PUMP KIT)

Near Birmingham Cir, Killeen, TX 76542
Al R.

Al R.

DRYER WHIRLPOOL WED5000DW2 Arrived to inspect dryer getting too hot in upstairs laundry room. I checked the unit at the outlet and got 259/124/125. Checked and replaced the fuse. The element and thermostat and both had continuity. Customer was also advised to get the ventilation system cleaned to lower the room temperature.

Near Claymore St, Killeen, TX 76542
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KBSD608ESS01 KBSD608ESS01 Arrived to inspect no ice dispensed. I found the ice dispenser door would not move in any direction and there was a large amount of ice within the door chute and in the lower ice bin assembly. I removed and replaced the control and normal operation of the ice door resumed. The customer will defrost the unit and then remove and replace the ice storage bin. I advised the customer in placing towels to catch water from the ice melting from within the bin. No leaks observed during service.

Near Royal St, Salado, TX 76571
Wesley P.

Wesley P.

DRYER MAYTAG MED5500FC0 Arrived on site and found unit motor rattling. Ordering parts necessary for repair. ; ordrng 1 DAMPENINGPAD and 1 W11123147 (MOTOR)

Near Cele Rd, Manor, TX 78653
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for “noisy operation” complaint. Per my previous diagnosis, removed and replaced drum and repair kit. Touched up peeling paint. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Kani Ln, Bastrop, TX 78602
Kevin B.

Kevin B.

DRYER MAYTAG MEDB955FC0 "arrived on site and inspect the dryer and found saved error codes F4E4, F4E5 checked incoming power at terminal block and found L1 is reading correct voltage but L2 is showing only 9 V, Took pictures of voltage readings and show them to apartment management and maintenance department. Our source will need to be corrected in order For dryer to work properly. Explained to apartment management that if it was not corrected and another service call is created they will be responsible for a service fee."

Near Manchaca Rd, Austin, TX 78748
Wesley P.

Wesley P.

DRYER MAYTAG MEDB755DW Arrived on site and found poor airflow condition resulting in cutoff failure. Replaced cut off kit. Unit now heating.

Near N Ave F, Elgin, TX 78621
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB4949SDH2 Arrived on site to test unit for leaking. Test unit and found unit leaking from door latch due to upper spray arm broken. Also found all of the inside of the unit full of calcium. Will need new feed tub new gasket new sump and motor and new door latch and new lower spray arm and upper spray arm. Customer said he will just buy a new unit. Job complete

Near Lost Oasis Hollow, Austin, TX 78739
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived on job to replace seal, seal replaced. Checked temperatures,air flows no leaks detected at time of service."

Near Niederwald Strasse, Kyle, TX 78640
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the UI and tested the oven. The unit reached a preheat high of 403 degrees. The oven cycled between 330-370 degrees won the first cycle averaging 350 degrees. On the second cycle I hear the bake relay buzzing and the temp continued to drop then started rising very slowly. I changed out the main control and tested the oven. The unit cycled between 336-365. The unit is working as designed. Call complete.

Near Parkwest Dr, Cedar Park, TX 78613
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived on site. Checked for icemaker issues. Found icemaker not getting to home position all the way. Replaced ice maker and adjusted fill tube to icemaker To prevent leaks. All functions tested OK. No leaks present. Job complete

Near Evening Star, Kyle, TX 78640
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived on site. Checked for icemaker issues. Found icemaker not getting to home position all the way. Replaced ice maker and adjusted fill tube to icemaker To prevent leaks. All functions tested OK. No leaks present. Job complete

Near Evening Star, Kyle, TX 78640
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived on site. Checked for icemaker issues. Found icemaker not getting to home position all the way. Replaced ice maker and adjusted fill tube to icemaker To prevent leaks. All functions tested OK. No leaks present. Job complete

Near Evening Star, Kyle, TX 78640
Clif L.

Clif L.

RANGE KITCHENAID KEBC107KSS0 "Arrived on site to replace control board and oven. Found after installing board unit is now not registering keypad. Control board needs to be sent back to repair company so they can complete correcting issues with the board. Office to contact homeowner wants repair is ready for reschedule.; ordrng 1 CNOTES (BOARD NOT REGISTERING CONTROL PANEL AFTER REPAIR. NEEDS TO BE SENT BACK TO REPAIR COMPANY, GIVING F2E1 ERROR NOW.)"

Near Eck Ln, Austin, TX 78734
Robert J.

Robert J.

RANGE AMANA AGR6603SFB0 Arrived on job for complaints of error code. Ran diagnostics and confirmed code for temperature sensor. Remove back and found the range infestation of roaches. Instructed customer that this is not covered.

Near S River St, Seguin, TX 78155
Jonathan  S.

Jonathan S.

VENTHOOD WHIRLPOOL KXW9736YSS0 Arrived on site to install previous diagnosed parts. Gained access to control assembly. Removed failed switches and installed new. Tested unit and found no sound in change from medium to low. Gained access to L1 and found change in amperage from low to medium. Called tech support to verify amp reading. Spoke with JK (SR#7723932219). Found failed motor and capacitor. Office to schedule appointment when ETA is available.; ordrng 1 8186677 (capacitor) and 1 SEENOTE&STICKYNOTE (SCH APT AND ADD #) and 1 WPW10294006 (MOTOR )

Near Cypress Springs Way, , TX 78633
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4950HW0 "Arrived on site and replaced motor pulley diagnosed on previous visit, dryer is now operating properly, job complete"

Near Airport Commerce Dr, Austin, TX 78741
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site for no ice conditions. Tested unit and found no voltage going to the icemaker water valve. Replaced ice maker and still no voltage to water valve. Contacted the manufacture and spoke with Andy. In the conversation with the Andy our phone call was disconnected. Recontacted manufacture and spoke with Kathy about the situation. We did multiple testing and determined that the wiring harness for the icemaker in the freezer compartment will need to be replaced. Customer has requested that I make no more repair attempts. Customer has informed me that he will request a new product at this point. All water connections were dry.SR#7723940154

Near E 7th St, Elgin, TX 78621
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for faulty defrost sensor,punctured evaporator and cracked drain pan. Gave estimate for full repair including harness assembly and filter drier. Replaced harness,evaporator,drain pan and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. used 1 TJ90SF8404 (ACCESS VALVE), and 1 WPW10143759 (DRIER UV) from stock"

Near Dedham Ct, Austin, TX 78739
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived to inspect no operation. I found 6-4, 8-2, 10-1 stored in memory. I found the unit would not fill. The fill valve supply line was pinched prior to the float valve and within the junction box. Office to order harness. No leaks observed during service. ; ordrng 1 W11227372 (HARNESS)"

Near Westinghouse Rd, Georgetown, TX 78626
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to replace controls, harness, and evap cover. Replaced all parts, unit tested good."

Near Wapiti Rd, Buda, TX 78610
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Replaced ice bin, slides and gears. All functions tested OK. No leaks present. Job complete"

Near White Cloud Dr, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Replaced ice bin, slides and gears. All functions tested OK. No leaks present. Job complete"

Near White Cloud Dr, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Replaced ice bin, slides and gears. All functions tested OK. No leaks present. Job complete"

Near White Cloud Dr, New Braunfels, TX 78130
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADW7 "arrived on site to inspect dishwasher leaking. Upon further inspection, I found that the unit is leaking from the valve and fitting connection. I found that the unit has been leaking for some time as there was mold built up along the back and side walls behind the unit (photos). Also water damage in the cabinets at the far right of the unit (photos). I turned the water off to the unit and turned the power off. When I went to remove the valve and fitting, I found that the fitting was on the valve right. I was able to turn the fitting without using a wrench. I advised the customer of my findings and they said there has been no other repair to the valve. I advised the customer that this is more than likely an installation error as over time, when I the valve comes on, there is a lot of pressure coming from the water line that the movement of the valve when under pressure could’ve backed the fitting further off since it wasn’t tightened. I removed and rep

Near Ridge View Dr, Leander, TX 78641
James C.

James C.

DISHWASHER JENN-AIR JDTSS246GP0 Arrived on site and tested operation. I found a fault for door latch. Customer also concerned about flex in handle and the toe kick was never secured. Installed screws on toe kick and checked handle for proper installation. Handle checks good and the flex is normal for unit as it’s the outer door skin flexing. I corrected the door latch and tested. Unit working as designed. Job complete.

Near Breeze Way, Leander, TX 78645
Lou S.

Lou S.

RANGE WHIRLPOOL WFG525S0HS1 "arrived on site to inspect range oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested on Bake at 350 degrees. My reading at the 350 preheat was 449 degrees. My next five readings were 341, 375, 336, 375, 336 for an average of 352.6 degrees. I advised the builder of my findings and advised that the unit is operating as designed. I verified the cooktop burners as well. No gas leaks detected during service, job completed."

Near Backcountry Dr, Leander, TX 78641
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFC7500VW2 "Arrived on sote for a-10 error. Had wrong model so supplied with incorrect part. Prior company installed incorrect pump with wood deck screws, will require Oem pump ASSY. Also water level switch will need replaced and culprit of error code. No leaks I site ; ordrng 1 WPW10192975 (switch-wl) and 1 WPW10465252 (pump-water)"

Near Bent Tree Rd, Austin, TX 78759
Brandon C.

Brandon C.

DRYER MAYTAG MEDB855DC4 "Arrived on site for customer complaint of noise issue, I added dryer pads, unit tested good."

Near Wildrye Dr, Austin, TX 78738
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite to install new compressor to top mount refrigerator from prior tech’s diagnosis. Removed compressor and install new dye drier and compressor using braising methods. Vacuumed unit it down to -25psi. Charged unit with 4.75oz of R134a refrigerant. Tested unit. Found good frost pattern on evaporator. No other issues found. No water connections made to unit at time of service.

Near John Rd, Killeen, TX 76543
Al R.

Al R.

RANGE WHIRLPOOL WFG320M0BW2 "Arrived to inspect range with no power. Con, removed and replaced the control. Tested unit and unit tested as designed.JOB COMPLETE"

Near Elkins Pl, Killeen, TX 76541
Joseph C.

Joseph C.

COOKTOP KITCHENAID KSEG950ESS1 "Arrived on site for “cracked cooktop” complaint. Inspected unit and found front right burner positioner out of socket, from factory. This put stress on and contributed to fracturing of cooktop. Removed and replaced cooktop. Unit is performing as designed."

Near Old Firetower Rd, Bastrop, TX 78602
Scott  M.

Scott M.

OVEN WHIRLPOOL MEW9627DS02 Arrived on site for control error . Previous resets have not been successful . Tested unit and got control error again . Will need to order control and replace . Service has been paid last visit . Return 1/21 . ; ordrng 1 W10845223 (cntrl-elec)

Near Thorncliffe Dr, Austin, TX 78731
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher not draining. Inspected unit and found not mounted and water remaining in dishwasher. Removed water with shop vac. Gained access to pump, removed pump and found glass caught in pump housing. Inspected impeller, checked okay. Installed drain pump and tested unit, unit drained. Performed diagnostics mode, no error codes. Monitored test cycle and inspected insulation. Found no loop in drain line, added drain loop. All tested good, no water leaks present."

Near Hunters Lodge Dr, Round Rock, TX 78681
Al R.

Al R.

WASHER WHIRLPOOL CHW9150GW0 Arrived to inspect washer not working. I confirmed the unit does have power. The unit has a broken belt on the rear of the unit. Office to order the belt.NEEDS MORE WORK OFFICE TO RESCHEDULE THE CUSTOMER.Office to order belt WPW10260319 Belt.; ordrng 1 WPW10260319 (BELT)

Near Wales Dr, Killeen, TX 76549
Robert J.

Robert J.

MICROWAVE WHIRLPOOL KOCE500ESS06 "Arrived on job to replace control boards and harness. After we replaced, still had same code. Called tech line and they said to replace fuse. Replaced fused error code went away. Tested operation, passed."

Near Western Oaks, New Braunfels, TX 78132
Wesley P.

Wesley P.

RANGE MAYTAG MMV4205FB "Arrived on site and found unit not heating. Replaced mag, cap and diode. All checks good, unit is now operating properly."

Near Valjean Dr, Pflugerville, TX 78660
Arthur B.

Arthur B.

DRYER MAYTAG MEDX655DW1 Arrived onsite to install temperature selector switch from prior tech’s diagnosis. Removed and replaced switch. Tested unit. Unit now heats on all settings. No other issues found. Dryer vent and lint trap clean of lint at time of service.

Near Sunset Canyon Dr, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05

Near Coit Road, Austin, TX 78744
Brandon C.

Brandon C.

OVEN JENN-AIR JJW3830WS02 Arrived on site for customer complaint of middle rack falling out. Found rack was bent and needs replacing. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10445852A (rack-oven)

Near Navidad Dr, Austin, TX 78735
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site for no cool. Clicking noise from compressor compartment. Removed starter installed new starter same issue diagnosed failed compressor. Ordering new compressor assembly. Return date set for Friday 1/18 job will need 2 hrs; ordrng 1 2HRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (COMPRESSOR) and 1 WPW10143759 (DRIER UV)

Near Chloes Bloom Bend, Austin, TX 78738
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for no display. Test unit and found bad fuse. Replaced fuse . Test unit after replacing fuse and unit heating correctly job complete

Near Grassmere Ct, Austin, TX 78739
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site to complete diagnosis of refrigerator is not cooling and freezer and I’m not going in the diagnostics. Upon testing found high voltage control not activating diagnostics along with power supply board shorted out resetting unit anytime diagnostics is activated. Replaced both controls and tested unit. Found all parts and components including diagnostics operating properly at this time. No leaks were found at time of service and job is complete.

Near Morrow St, Austin, TX 78757
Lou S.

Lou S.

WASHER MAYTAG MVWB835DW1 "arrived on site to inspect washer leaving black spots on laundry. Upon arrival, the customer provided a blanket that had black spots on it which appeared to be oil. I placed the unit in diagnostics and tested and it operated as designed. I tilted the unit back ad found a small amount of gearcase oil on the side panels. I advised the customer of my findings and advised that the oil residue is from the blanket getting caught in between the washplate and gearcase shaft. I removed and replace the gearcase and washplate and calibrated the unit. I then tested it and it operated as designed. No water leaks observed during service, job completed."

Near Washington Square Dr, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for handle issue. Found set screw not fully installed installed set screw correctly reinstalled handle checked door operation good unit working as designed.

Near Virtus Bend, Austin, TX 78748
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8500DC0 "Arrived on site. Replaced bezel for lid. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Heather Ln, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8500DC0 "Arrived on site. Replaced bezel for lid. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Heather Ln, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8500DC0 "Arrived on site. Replaced bezel for lid. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Heather Ln, New Braunfels, TX 78130
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived back on site sue to rack stop clip falling off, found wasn't no fully attached, removed both spots and re attached and Testd good, no leaks no rack issue"

Near Hat Bender Loop, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site for dishwasher control had burnt. Gained access to control and found control at voltage supply had burnt inspect wire harness and found minor burnt marks and would not need to be replaced. (DW170) . Assembled unit and left power off."

Near Green Tree Cove, Round Rock, TX 78665
Arthur B.

Arthur B.

WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer not filling properly on various cycles. Ran diagnostics and found no stores error codes since last visit. Call WPL Techline Chris SR#7723937683 and advised of findings. Found unit is working as designed. Advised customer that unit will initial fill based on cycle selection and fills with more water as needed to satisfy levels. No other issues found. All water connections were dry at time of service.

Near Avalon Rd, Temple, TX 76502
Robert J.

Robert J.

OVEN KITCHENAID KGSA906PSS00 Arrived on job to remove control for rebuild. ; saved tckt

Near W San Antonio St, San Marcos, TX 78666
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site to test unit for touch pad not working. Removed panel test unit and found loose connection at panel to board. Secured panel back on test unit and unit test good job complete no leaks present at this time.

Near Pecos St, Austin, TX 78703
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL DU810SWPQ0 Arrived on site and found unit drain hose blocked preventing draining. Removed obstruction. All checks good. Unit is now operating as designed.

Near Cutback Dr, Manor, TX 78653
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “unit not washing” complaint. Inspected unit and found sump/motor stuck. Freed pump. Tested unit three times. Unit is performing as designed. No leaks detected, at time of service.

Near Delwau Ln, Austin, TX 78725
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GX5FHTXVY09 "Arrived on site for no ice. ICEMAKER not running through a forced harvest diagnosed failed icemaker. Installed updated icemaker assembly,powered unit on icemaker ran through a cycle and filled with water unit working as designed.

Near Chesterwood Cove, Austin, TX 78746
Tyler B.

Tyler B.

WASHER WHIRLPOOL GHW9400PL0 "Arrived on site for valves replacement due to stuck open, replaced valves and no leaks, upon testing unit was still give f-n error for no fill. Replaced hose to WL sensor. Water level was replaced prior visit, maybe faulty, or failed control, will need to return with control and new level sensor . ; ordrng 1 CNOTE (OFFICE RS ) and 1 CNOTE (AUTHO) and 1 WP8182697 (cntrl-elec) and 1 WPW10514214 (switch-wl)"

Near Forest Trail, Leander, TX 78641
James C.

James C.

MICROWAVE WHIRLPOOL GT4175SPS4 Arrived on site and found display blank with no response. Removed unit and tested fuses and found to be good. Tested voltage to control and found that the neutral connection was loose. Repaired connection and tested. Unit working properly and all functions test good. Job complete

Near Thunder Horse, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on job to replace control and harness. After replacement test cooling. No leaks detected at time of service

Near Signal Hill, Seguin, TX 78155
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site for no cool. Diagnosed leak in fresh food evaporator. Removed evaporator and compressor. Installed updated fresh food evaporator, compressor and a uv drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Repair covered under project code S71233 (double L) C NOTE; ordrng 1 CNOTE (DOUBLE LABOR S71233)"

Near Joseph Dr, Lakeway, TX 78734
Robert J.

Robert J.

WASHER MAYTAG MVWB766FW0 Arrived on job for complaints of not completing cycle. Ran diagnostics and and got code F2E1 stuck button. Ran test cycle and washer power button activated and shut off washer. ; ordrng 1 W10919546 (console)

Near E Rosemary Dr, Seguin, TX 78155
Wesley P.

Wesley P.

OVEN KITCHENAID KODT107ESS03 Arrived on site and found lower oven sensor wire pinched in cavity causing inaccurate readings. Unpinched and tested. Found unit to be reaching and staying at temp. All checks good.

Near E 7th St, Elgin, TX 78621
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Arrived on site for no ice. Ran diagnostics optics passed weak air flow from fan motor,E2 error code diagnosed failed icemaker and ice box fan. Installed new icemaker and ice box fan ran fill test unit working as designed."

Near Torrington Dr, Austin, TX 78737
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on for “unit not completing cycle” complaint. Inspected unit and found that installer installed unit with drain line below tub, causing unit to drain and simulate leak, creating low fill error code. Raised drain hose to fit in standpipe. Unit tests good. No leaks detected, at time of service."

Near Union Chapel Rd, Cedar Creek, TX 78612
Diego G.

Diego G.

COMPACTOR KITCHENAID KTTS505ESS Arrived on site. When attempting to replace panel found new panel damage in box. Re-ordered panel for repair. Office to reschedule; ordrng 1 W10714558 (PANEL )

Near Haven Point Loop, New Braunfels, TX 78132
Diego G.

Diego G.

COMPACTOR KITCHENAID KTTS505ESS Arrived on site. When attempting to replace panel found new panel damage in box. Re-ordered panel for repair. Office to reschedule; ordrng 1 W10714558 (PANEL )

Near Haven Point Loop, New Braunfels, TX 78132
Diego G.

Diego G.

COMPACTOR KITCHENAID KTTS505ESS Arrived on site. When attempting to replace panel found new panel damage in box. Re-ordered panel for repair. Office to reschedule; ordrng 1 W10714558 (PANEL )

Near Haven Point Loop, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. When attempting to do recovery on unit found no Freon in system due to weight of tank. Called tech-support and verified no leaks on both evaporators and compressor area. Leak in wall and it’s non repairable. Whirlpool will contact customer with resolution. Job complete File#7723895040

Near Survista Ln, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. When attempting to do recovery on unit found no Freon in system due to weight of tank. Called tech-support and verified no leaks on both evaporators and compressor area. Leak in wall and it’s non repairable. Whirlpool will contact customer with resolution. Job complete File#7723895040

Near Survista Ln, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. When attempting to do recovery on unit found no Freon in system due to weight of tank. Called tech-support and verified no leaks on both evaporators and compressor area. Leak in wall and it’s non repairable. Whirlpool will contact customer with resolution. Job complete File#7723895040

Near Survista Ln, New Braunfels, TX 78132
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "KFIS29PBMS00 Arrived to instal previously diagnosed and ordered parts. I noted the unit was running upon arrival, as the two prior services and then recovered and weighed out the refrigerant within the system and was able to see that the amount removed matched MFG charge specifications, showing no leaks within the system. I removed the faulty compressor and installed the service port and dryer. I vacuumed the system for 15 minutes and then monitored for an additional 15. Holding vacuum, I charged with the MFG prescribed refrigerant charge and tested. In test mode 4 I noticed a good change within the high side tubing and there was heat felt all the way to the dye drier. Operational test good, no leaks observed during service.

Near W Esparada Dr, Georgetown, TX 78628
Steve C.

Steve C.

WASHER WHIRLPOOL WFW92HEFC0 Arrived on site for the unit is making loud noise during spin cycle. Tested the unit and found the pedestal on the unit is not leveled causing the unit to go out of balance. leveled the unit and tested the unit. Unit is working properly and all water connections on dry at the time of service.

Near Carriage House Ln, Waco, TX 76712
Clif L.

Clif L.

DISHWASHER KENMORE 665.13963K017 "Arrived on site to diagnose a dishwasher with an upper rack that is not staying on rails. Tested unit and found of the rack adjuster is broken causing wheels to separate from adjuster assembly. Also noted pivot rack clip missing from unit. Replaced adjuster today and ordered pivot tine clip. Return date set for 1/18/19. Collected service fee and cost for adjusters today, remaining labor and cost for Cliff will be due upon return visit.clip ; ordrng 1 WPW10082853 (pivot-tine)"

Near Challenger, Lakeway, TX 78734
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT730PAHZ "Arrived on site for unit leaking found evidence for water leaking from vent and also dispenser. Replaced vent and disp and Tested good, no leaks on site"

Near Brusk Lane, Pflugerville, TX 78660
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0AS02 Arrived onsite for the oven giving a feature not available message when bake is selected. I did a power reset on the oven. I tested the oven and it is working as designed. Call complete.

Near Silver Ridge Dr, Austin, TX 78759
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site for track issue . Found tracks are not sliding properly . Ordering rack slides for lower rack . Also side mount caps . Return 1/21 .; ordrng 2 W10795980 (cap)s and 1 W10822165 (track)

Near Summer Tree Ct, Austin, TX 78759
Scott  M.

Scott M.

DRYER WHIRLPOOL WED75HEFW1 "Arrived on site for dryer flashing error codes . Ran diagnostics and got f3-e5. Ran dryer in normal load and got f3-e1 after about min of running . Checked control and found thermistor wire no plugged in . Replugged connector , ran unit for several mins all checked good . No lint build up at time of service . Job complete ."

Near Sierra Nevada, Austin, TX 78759

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