We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Round Rock, Texas 78665
Paul
Job Details:
08/12/2024
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I confirmed no water in the mold and the fill tube was frozen causing the issue. I replaced the fill tube heater. I did find a burned spot in the old heater causing it to be open and not work. I found the icemaker filling properly now. I replaced the FC rails that were preventing the door from closing properly. When the rails were removed the door switch actuator fell off. The switch will need to be replaced. Ordering W11396033 switch. RS for Mon 8/19/2024 per the customers request. INSTALLED W11668671 FZ DOOR BRACKET SET & W11087201 FILL HEATER.; ordrng 1 W11396033 (Switch)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Round Rock, Texas 78664
Paul
Job Details:
08/12/2024
"Arrived onsite for a washer with the basket slipping to possibly replace the hub. I was able to pull the wash plate but the inner shaft from the gear case came out with it. I started disconnecting everything to replace the gear case but I could not get the gear case to separate from the basket. It moved about an 1 1/2 and stopped. The tub, basket, filter, and screw will also have to be ordered and replaced. I left the hub screws and the gearcase screws in a baggie inside the machine along with the old hub and wash plate. Ordering W10752719 basket, W11219115 tub, W11568797 filter, & WP8533928 filter screw. Office to RS. NO PARTS INSTALLED.; ordrng 1 W10752719 (Basket) and 1 W11219115 (Tub) and 1 W11568797 (Filter) and 1 WP8533928 (Filter screw)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS7
Near Round Rock, Texas 78664
Paul
Job Details:
08/12/2024
Arrived onsite for oven with damaged glass doors. Upon arrival I found the outer glass door to be shattered and inner door still intact. I replaced the outer glass door and vacuumed all glass debris. Unit is now functioning as designed. Call complete. INSTALLED WPW10634271 GLASS DOOR.
We serviced a
MAYTAG DISHWASHER
Model MEDB835DW4
Near Hutto, Texas 78634
Paul
Job Details:
08/12/2024
Arrived onsite for a dryer that turns on but will not tumble. I found the motor humming with good voltage to it but it would not start by itself. I found if the drum was spun by hand it would tumble. The motor needs to be replaced. Ordering W11126010 motor & WP697772 blower wheel. RS for Thu 8/15.; ordrng 1 W11126010 (Motor) and 1 WP697772 (Blower wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM05
Near Hutto, Texas 78634
Paul
Job Details:
08/12/2024
Arrived onsite for a refrigerator thats leaking water the RC. I found the evaporator overflow pan iced over causing the issue. I found the coils clear. I found the RC door gasket at the lower hinge not sealing and a huge gap. I straightened out the gasket and cleared the drip pan and hoe. All other functions are working as designed. Call complete. NO PARTS INSTALLED.
We serviced a
WHIRLPOOL WASHER
Model NTW4601BQ1
Near Pflugerville, Texas 78660
Scott
Job Details:
08/12/2024
"Arrived on site ,replaced suspension rods W10780045 . Ran diagnostics and found unit is not spinning . Found broken drill bit in propeller. Removed obstruction. Reran calibration and test wash . All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Pflugerville, Texas 78660
Scott
Job Details:
08/12/2024
Arrived on site for light out in fresh food section . Ran 74 test . All checked normal. Did power reset . Led is not lighting up. Ordering light assembly and trim . Call to set return . No parts installed . ; ordrng 1 W11032353 (Cover) and 1 W11048980 (Assembly lamp) and 1 W11032355 (Cover trim)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78723
Scott
Job Details:
08/12/2024
Apt 11305Arrived on site for water leaking behind icemaker . Found icemaker over flowing and one large cube . Large ice build under icemaker . Replaced valve W11645245. Removed ice build up . Replaced ice maker W11700250. Ran harvest test . IM harvesting and filled properly. No leaks detected at time of service . Job completed
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78723
Scott
Job Details:
08/12/2024
"Arrived on site for loads smelly after wash . Ran diagnostics. No error codes . Passed test washes . Filling and draining properly . Drain hose installed properly . Couldnt duplicate and errors . Instructed on load selection,soap use ,keeping door open . No water leak ps detected. No parts installed . Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, Texas 78723
Scott
Job Details:
08/12/2024
"Apt 164Arrived on site for unit shutting off or not starting . Ran diagnostics after powering off . 6-1, 6-2 errors . Found stuck key pad in ui test mode . Replaced ui and control W11565024, W11378949 . Reran diagnostics, and tried other cycles . All checked normal. No lint build up . Job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model jbrfr30igx10
Near Austin, Texas 78704
James K
Job Details:
08/12/2024
"jbrfr30igx10 Arrived on site for unit not working. Upon arrival, customer stated unit works and cools but the water dispenser will not work. Upon arrival, water dispenser is working. Tested on multiple occasions. Entered diagnostics and found thermistors are within range and all other components activations are responding. Called techline and spoke with Aaron SR# 7739689754 and stated no recommendations. As a pre caution, I entered diagnostics and set it to Basic Mode for the defrost cycle to prevent reservior freezing. Proceeded to inspect seal and found top left corner of door not sealing to unit. Door needs to be adjusted. Office to reschedule with 2nd man. ; O-emld tckt"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Wimberley, Texas 78676
Luis
Job Details:
08/12/2024
"Arrived on site. Installed new door,found door shifting to the right towards hinge,door out of alignment to cabinet,attempted to adjust unsuccessful took pictures uploading pictures,sent pictures to tech support per tech support to try replacing hinges if same issues pictures will need to be taken of hinges,hinge screw holes to cabinet and sent to tech support. Used w11346787SR#7739693563; ordrng 1 W11176752 (Top hinge) and 1 W11176753 (Lower hinge)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, Texas 78725
James K
Job Details:
08/12/2024
"MVW7232HW0 Arrived on site to replace ordered parts. Proceeded to replace W11449841 gear case, W10734521 slider and W10754448 clutch. Ran unit in diagnostics and now unit is functioning as designed. No water leaks detected at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Wimberley, Texas 78676
Luis
Job Details:
08/12/2024
"Arrived on site for water not dispensing. Tested dispenser can hear valve energized,removed line connection water in tube,diagnosed a defective water valve. Replaced water valve in fresh food compartment,tested water dispenser water dispensing as designed. Used w11482383"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ04
Near Austin, Texas 78744
James K
Job Details:
08/12/2024
"WRS315SDHZ04 Arrived on site for unit not cooling. Upon arrival, all mechanical parts running but no frost pattern on the evaporator coil. No dye present on both coils and all joints. Attached gauges and found 0 psi on low side and 250 on high side. Called techline and spoke with Drew SR# 7739694077 and advised to go back on site with another UV drier. Before installing any parts, call back onsite again to document. Techline had training meeting so was not able to perform onsite documentation. Weighing call for 2 hours. 134a sealed system repair. Ordering W11506635 access valve, Wpw10143759 UV drier, W10507884 compressor and WP2188823 evaporator. No water leaks present at this time. Office to reschedule ; ordrng 1 W11506635 (Access valve) and 1 Wpw10143759 (UV drier) and 1 2hour134a (2 hour 134a) and 1 Nitrogen (Nitrogen) and 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Austin, Texas 78721
James K
Job Details:
08/12/2024
"MVW4505MW1 Arrived on site for unit not running. Upon arrival, enter diagnostics and found F8E6 water hazard and F9E1 long drain. Cleared codes. Proceeded to inspect bottom of harness and found drain harness severed (picture attached). Ordering W11643701 lower harness. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11643701 (Lower harness)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS
Near Georgetown, Texas 78626
David Z
Job Details:
08/12/2024
Arrived on site to diagnose range not heating. On arrival customer told me someone else had already come and serviced unit. No repairs needed or rendered. Call completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Georgetown, Texas 78626
David Z
Job Details:
08/12/2024
"Arrived on site to diagnose washer that is not progressing in cycle, just fills and empties. I tested the unit and confirmed unit is not agitating. I checked errors and found F1E1 for control failure, and also pressure system fault. Replaced control and retested. Verified unit fills properly and does continue on in the cycle. I did notice the pressure hose was a little folded where it meets the control and I straightened it out. If any pressure issues return we can replaced the harness / pressure tube. Repair completed. Parts used - W11607637."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Georgetown, Texas 78626
David Z
Job Details:
08/12/2024
"Arrived on site to diagnose noisy refrigerator. Customer showed me a video of a loud buzzing sound that would go on for a very long time. Checked evap fan and found nothing abnormal with the fan. I heard the noise faintly at first, but traced it to the condenser fan. I adjusted the level of the unit and this stopped the vibration coming from the condenser fan. The noise is the condenser vibrating on the cover underneath when condenser fan is on. After leveling I couldn't get the noise to return, with fan running. Unit now working as designed. No parts used. Repair completed."
We serviced a
WHIRLPOOL RANGE
Model WCG55US6HS05
Near Georgetown, Texas 78626
David Z
Job Details:
08/12/2024
"Arrived on site to diagnose cooktop with orange flames. Examined unit and tested. On original test I could not duplicate any orange flames, flames were pretty average. I changed out the regulator since flames were all a little weak. I also advised on common causes of orange flames and contamination. At this time unit working as designed with proper flames. Parts used - W11087445."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Jarrell, Texas 76537
David Z
Job Details:
08/12/2024
Arrived on site to replace dispenser due to having a broken door. Homeowner moved in and found no door was on their dispenser. Replaced dispenser assembly and tested. Verified proper operation. Parts used - W11705151.
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ4
Near Jarrell, Texas 76537
David Z
Job Details:
08/12/2024
"Arrived on site to follow up on range not heating correctly. Customer clarified that they tried to bake on 400, but unit stuck at 350 on display and never finished preheat. I tested and found no error codes present. I ran a bake cycle set to 400. I found unit was heating, but the light kept coming on and off at random. Replaced control to resolve both issues. Retested and verified a proper preheat and light working properly. Parts used - W11536793."
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Leander, Texas 78641
Maurice R
Job Details:
08/12/2024
Arrived on site for clock losing time. On inspection the the clock was 20 minutes head. Saw that the wifi was started but the installation was never completed. Informed customer that the issue is IOS update issue. Customer wants the UI changed out because it has fixed the neighbors unit. Explain that a update would fix it to. I Installed a new UI and gave customer WP wifi # TO call of they have any issues. The oven is operating as designed W11616680
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ0
Near Andice, Texas 78628
Maurice R
Job Details:
08/12/2024
Arrived on site for dishwasher not drying dishes. On inspection found that np Rinse Aid was being used. Informed customer that Rinse Aid is needed to help dry the dishes. Tested the heating element and it was 6.7 amps during test cycle. Heating element is white due to the use to much soap. Informed customer on how to clean the element due to over soap. No parts installed during service.
We serviced a
MAYTAG DRYER
Model MED6230HC3
Near Leander, Texas 78641
Maurice R
Job Details:
08/12/2024
Arrived on site for dryer not working. On inspection found that the L1 of the power cord was shorting out on the terminal block cover. Repaired the L1 and replaced the terminal block. Tested the unit and found no error message on the unit and I heated the unit for 10 minutes. The dryer is operating as designed. 279320
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Leander, Texas 78641
Maurice R
Job Details:
08/12/2024
Arrived on site for oven en with gap on door. O. Inspection I can not find gap on the door. Heated unit up to see if there was any heat escaping out the door. Found no heat escaping from the door. Heated the unit ton350?with no heat was escaping drom the unit.The oven is operating as designed and no parts were installed during service.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Leander, Texas 78641
Maurice R
Job Details:
08/12/2024
Arrived on site for cooktop moving on counter top. On inspection the oven is Installed right below the cooktop and has to be removedto workon cooktop. Ordering the brackets and screws. Office to reschedule when part arrives. ; ordrng 2 WP3801F935-51 (Bracket)s and 2 WP7101P062-60 (Screws)s
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Wimberley, Texas 78676
Andrew
Job Details:
08/12/2024
Arrived on site to test unit for lid not locking. Found latch not engaging. Replaced strike(W11457841) and latch(W11700916). Unit is now working as designed. No leaks detected. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Cedar Park, Texas 78613
Miguel
Job Details:
08/12/2024
"Arrived on site for dispenser leaking rinse aid. Also leaking from vent section. Removed door panel. Confirmed evidence of leak from vent and dispenser. Replaced vent, dispenser, and deflector. Cleared F10e2 code. Verified operation. Call complete. W11412300, W11545290, W11649995"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Leander, Texas 78641
Miguel
Job Details:
08/12/2024
Arrived on site for washer showing f9e1. Does not reset. Will not start. Water in tub. Also found. F8E6. Cleared and ran test. Unit went through until drain. Verified control sending 126 LtBl-Bk. Unplugged and removed connector. Read open from board. At pump getting 22.3 ohms. Wire harness bad.reset for thurs Pm. ; ordrng 1 W11643701 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Leander, Texas 78641
Miguel
Job Details:
08/12/2024
"Arrived on site with new parts. Removed and replaced cabinet. Replaced rotor, suspension. Verified operation. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Austin, Texas 78717
Paul
Job Details:
08/12/2024
Arrived onsite for refrigerator not cooling right. Found the fc evaporator completely frosted over. I defrosted the evaporator. Found the motor harness open to the defrost heater. Checked the defrost heater and found it good. Replaced the evaporator motor. Unit is now operating as designed. No leaks present at time of service. Call complete. INSTALLED W11032800 motor.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Cedar Park, Texas 78613
Miguel
Job Details:
08/12/2024
"Arrived on site for oven not lighting properly. Removed oven floor, confirmed speak is weak, gas slow to light out of burner. Needs igniter. And burner. Reset for fri am. ; ordrng 1 W10764654 (Bake burner) and 1 WPW10324262 (Igniter)"
We serviced a
JENN-AIR RANGE
Model JGRP548HL05
Near Austin, Texas 78731
Joe Z
Job Details:
08/09/2024
"Arrived on site for SAFTEY tripping breaker. Upon arrival, test all functions of unit. Unit is operating correctly and not tripping breaker. Found the vent hood is the appliance tripping breaker and not range. Unit is operating as designed. No gas leaks present at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Austin, Texas 78758
Daniel A
Job Details:
08/09/2024
"Arrived on site to inspect range not heating properly. Upon further inspection placed unit into diagnostics and checked error codes and state of temp sensor. No error codes observed and temp sensor is reading correct. I checked the bake and broil elements and both are measuring good. I started a test bake at 350 degrees and used a thermocouple to monitor temperature. At the end of pre bake, I temp was reading 378. Ran three cycles and took the average measuring at 330 degrees. I calibrated the unit by setting the offset by 20 degrees. Unit is operating as designed. No parts installed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Killeen, Texas 76542
Sterling
Job Details:
08/09/2024
"On arrival verified complaint of not running, customer heard a pop and unit stopped heating. Found diode was open. Replaced and visually inspected unit no visual damage. Ran unit with magic lights tool and confirmed full function. No abnormal noise, job complete installed w11256462."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Horseshoe Bay, Texas 78657
Maurice R
Job Details:
08/09/2024
Arrived on site for dryer stopping and restarting. On Inspection ran unit for 15 minutes and never saw the issue. Customer had a video showing 14 minutes left and just stopped for 15 to 20 minutes and started backup. From. The symptoms and video I installed a new motor on to unit. Ran unit for 15 minutes never saw the issue. W11549461.
We serviced a
WHIRLPOOL DRYER
Model WDF331PAMS0
Near Austin, Texas 78717
Daniel A
Job Details:
08/09/2024
"Arrived on site to inspect dishwasher not dispensing rinse aid. Upon further inspection found the dispenser no working correctly due to to buildup inside. I replaced the dispenser assembly and tested the unit, and the unit is operating as designed . No water leaks observed during service. WPW10428217"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Waco, Texas 76706
Jonathan M
Job Details:
08/09/2024
"Arrived on site for a washing machine that is going off balance. Inspected unit and work area. The customer advised that they just moved in and the unit shakes violently whenever its in use. I gained access to the back and found the shipping bolted not been removed from the backside of the washer, causing the off-balance issues. I removed the shipping bolts and round the unit through multiple diagnostic testing. I found the unit working and operating as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Maxwell, Texas 78656
Andrew
Job Details:
08/09/2024
"Arrived on site to test unit for door gasket falling off. Secured gasket, unit now working as designed. No parts replaced at this time. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lockhart, Texas 78644
James K
Job Details:
08/09/2024
"MVWC565FW2 Arrived on site for unit shaking. Upon arrival, found suspension to be bouncy. Proceeded to check error codes and found none stored. Replaced W11130362 suspension. Ran diagnostics and passed. Unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Austin, Texas 78724
Wesley
Job Details:
08/09/2024
"Arrived onsite and found unit not heating. Replaced the mag cap and diode and ensured all connection and components correctly fitted. No change in symptoms. Ordering transformer and control to repair. Wpw10574736, W10754299, W11256462; schdld next appmnt for 8/14 WED !"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Dripping Springs, Texas 78620
Tim M
Job Details:
08/09/2024
"Arrived on site to test unit for not agitating. Ran diagnostic cycle, when agitation start an extremely loud grinding sound was heard. Inspected under the unit and found that the belt has been worn and cam has melted. Replaced cam (W10721967), belt (W11239857), capacitor (W11395618) and actuator (W11481722) as precautionary. Tested unit, unit is now running as designed. Informed customer to keepload sizes below 40% to prevent premature failure of certain parts. If issue return recommend returning with a gearcase. No leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hutto, Texas 78634
Scott
Job Details:
08/09/2024
Arrived on site for washer not starting . Found drain pump just running . Did 5 second start rest . Unit would start running drain pump again . Unable to get into diagnostics because unit keeps going in drain mode . Checked pressure hose and dome . No signs of kinks or hole . Replaced control W11607637. Ran calibration and test wash . All checked normal. No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Temple, Texas 76502
Sterling
Job Details:
08/09/2024
On arrival verified complaint of not dissolving the pods. Ran diag check and found no error codes. Ran diag cycle and all components operate correctly. Replaced dispenser as a precaution as it may be getting stuck closed. Installed job complete installed w10861000
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Waco, Texas 76706
Jonathan M
Job Details:
08/09/2024
"Arrived on site for a dryer that wont start a cycle. Inspected unit and work area. The customer stated that before it stopped running, the dryer was getting really hot without the unit being in use as well. Access to the terminal block and found proper voltage and polarity. I gained access to the back of the unit and checked all components. I found the thermal fuse open, the element open, and one of the sides of the element grounding against the heater, housing assembly causing the overheat. Ordering the heater and will return with the thermal fuse for repair. I rescheduled the customer to 8/13. No parts were installed.; ordrng 1 279838 (Element)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Waco, Texas 76707
Jonathan M
Job Details:
08/09/2024
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced both hinges and the lid and tested the unit. I found the unit working and operating as designed. Call complete. W11551369, W11551376, and W11413336."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Lampasas, Texas 76550
Tyler
Job Details:
08/09/2024
"Arrived on site for refrigerator still frosting up around fc door. On arrival confirmed issue and found brackets wpw10330995 & wpw10330994 bent and replaced them. Inspected door seal and found no gaps in previously installed gasket, and found door suction I proved after a few minutes of temps dropping. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW1
Near Dripping Springs, Texas 78620
Tim M
Job Details:
08/09/2024
"Arrived on site to test unit for not draining. Tested unit found multiple error codes storedF9E1 F9E2 F8E6. Attempted to activated drain pump, drain pump would not engage. Replaced drain pump (W10876600) and tested unit, all components are properly engaging and unit is running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Florence, Texas 76527
David Z
Job Details:
08/09/2024
Arrived on site to diagnose dishwasher with peeling UI. Found the sticker for the console was peeling off due to failing adhesive. Replaced console assembly since it was also throwing a 2 flash error on the control and had stopped working. Tested unit and confirmed all functions working as intended. Repair completed. Parts used - W11660284.
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Georgetown, Texas 78633
David Z
Job Details:
08/09/2024
"Arrived on site to diagnose oven not heating properly. Checked for errors and found none present. Performed a control reset from diagnostic. Afterwards I put the unit on Bake 350 and measured temps. Found temps are in line with unit, and cycling appropriately. Advised to wait 5 mins after preheat hits temp to add any food to allow walls to catch up to air temp. Could not duplicate and failures at this time. Repair completed, no parts used."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Hutto, Texas 78634
Scott
Job Details:
08/09/2024
"Arrived on site for washer tearing clothes . Ran diagnostics. No error codes ,unit passed wash test . In talking to customer its only tearing items in white cycle . When shes washing whites customer has been wrapping load around agitator. She doesnt do that when doing other loads . Advised to load whites just like other loads . No water leaks detected. No parts installed . Job complete"
We serviced a
JENN-AIR MICROWAVE
Model JMW3430LL02
Near Leander, Texas 78641
Miguel
Job Details:
08/09/2024
"Arrived on site for oven trim falling off, found deflector was broken. Replaced deflector. Verification operation. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, Texas 78723
Matthew
Job Details:
08/09/2024
Unit 155. Arrived onsite for unit not powering on. Verified supply voltage and was good. Disassembled and found control not powering on. Checked wiring and found J9 connector at control disconnected. Secured connector and tested. Unit is now functioning properly. Job complete. No parts used.
We serviced a
WHIRLPOOL COMPACTOR
Model KTTS505ESS2
Near Kempner, Texas 76539
Sterling
Job Details:
08/09/2024
On arrival verified complaint of door not always opening. Visual inspecting found mounting screws have to big of a head and are catching on the door. Removed screws and found door now opens correctly. Job complete no parts installed.
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ5
Near Cedar Creek, Texas 78612
Ryan B
Job Details:
08/09/2024
Arrived on site to inspect unit for gas odor and loud noise during normal operation. Upon closer inspection found while unit is off no gas odor is detected. Found unit is igniting and a slight odor is detected in beginning. Informed customer whirlpool recommends using vent while using oven and burners to Alecia the slight odor at beginning of cycle. Inspected burner found unit igniting fully. Customer also asked about popping noise. Let heat cycle a few times determined pooping noise to be glow igniter and burner igniting making noise in question. No leaks present at this time. Job complete. NO PARTS USED
We serviced a
UNKNOWN VENTHOOD
Model UXD8630DYS6
Near Austin, Texas 78759
Wesley
Job Details:
08/09/2024
Arrived onsite and installed the motor control box. Unit is now operating as designed. All checks good. Advised customer on repair. Closed gapping with tape per customer request. All checks good. W11187731
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Austin, Texas 78749
Ryan B
Job Details:
08/09/2024
"Arrived onsite to inspect unit for leaking underneath. Upon arrival found lower spray arm broken and valve weeping to cavity. Replaced spray arm and valve, tested unit, unit is running as intended. No leaks present at this time. Job complete. Used W11684258 WPW10491331"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Lockhart, Texas 78644
James K
Job Details:
08/09/2024
"WRS555SIHZ06 Arrived on site to replace ordered part. Upon arrival, customer mentioned issue went away around 2 months ago and never came back ever since. Humidity in the room was at 52% at 79 degrees F. Called techline and spoke with Chris SR# 7739680026 and advised no parts needed to be replaced and have customer monitor unit. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Smithville, Texas 78957
Ryan B
Job Details:
08/09/2024
Arrived on site to inspect unit for not spinning or tumbling. Upon closer inspection found error f0e1 for load in drum during clean cycle. Placed unit into diagnostic cycle unit ran with no issue activating all components. Informed customer of clean cycle requirements and to use it at least once a month. Job complete. NO PARTS USED
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near New Braunfels, Texas 78130
Andrew
Job Details:
08/09/2024
Arrived on site to test unit for leaking water after dispensing. Adjusted water line and no longer accumulating causing leak. Unit is now working as designed. No parts replaced at this time.s No leaks detected. Job complete.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5230BDS2
Near Cedar Park, Texas 78613
Gerry C
Job Details:
08/09/2024
"UXT5230BDS2 Arrived to inspect bulb issue. I found the bulb had burned out and I removed and replaced the assembly, including the bulb and housing. As an added measure, I cleaned the bulb with isopropyl alcohol and reassembled, ensuring a complete drying. The unit regained normal operation."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Lockhart, Texas 78644
James K
Job Details:
08/09/2024
"WFG320M0MS0 Arrived on site for unit producing gas smell. Upon arrival, customer stated the gas company determined it was the range. Upon inspection found gas smell coming from back of unit. Applied leak detection and bubble tester onto adaptor to the regulator and found leak from there (picture attached). Applied gas Teflon and re secured. Gas smell has gone away. Unit is functioning as designed. No parts replaced"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Lockhart, Texas 78644
James K
Job Details:
08/09/2024
"WRS325SDHZ08 Arrived on site for unit not cooling. Upon arrival, found unit partially cooling. Cooling fan running. Exposed evaporator and found only frosting 1/8 of the way. Needs sealed system repair. Ordering Wpw10143759 UV drier, W11506635 access valve, W11546692 evaporator and W11580057 compressor. Weighing job for 2 hours. R600 sealed system repair. No water leaks present at this time. Office to reschedule ; ordrng 1 Wpw10143759 (UV drier) and 1 W11506635 (Access valve) and 1 R600 (R600) and 1 Nitrogen (Nitrogen) and 1 W11546692 (Evaporator) and 1 W11580057 (Compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Round Rock, Texas 78665
Lou
Job Details:
08/09/2024
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, filter drier and access valve. I evacuated the system and removed and replaced the mentioned parts and performed a push pull test and had good suction/pressure. I vacuumed the system down to -30/0psi. Installed 53g of R600 refrigerant and tested. Unit is beginning to cool and no leaks found on work completed. Unit is operating as designed. I recommended the customer allow this unit to cool for 24 hours before placing food back inside. No water leaks observed during service, job completed. W11506635, W11557425, WPW10143759"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near Luling, Texas 78648
James K
Job Details:
08/09/2024
"WUI75X15HZ01 Arrived on site to replace ordered parts. Upon arrival, found bin not cold and no water in pan. Ran diagnostics and all checks fine except for cabinet thermistor. Proceeded to check thermistor and was touching compressor. Customer mentioned an installer installed the pump and possibly moved the thermistor out of place. Retained and re routed all wires to its proper location. Re tested unit and now unit is functioning as designed. No water leaks present at this time. No parts replaced"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Waco, Texas 76705
Jonathan M
Job Details:
08/09/2024
"Arrived on site for a dryer that is making a thumping sound. Inspected unit and work area. And the customer complained that the unit makes a continual thumping sound throughout the entire cycle. She advised that her old dryer did not used to make these kinds of sounds. I just the unit on a high heat cycle for 20 minutes and found the unit working and operating as designed. the customer stated that the thumping noise that she was hearing during the cycle was what they were talking about. I did advise the customer that what we were hearing was normal for newer dryers. The noise was not loud or abnormal. I did go ahead and call Whirlpool Tech line and spoke to Glen SR# 7739679375. He advised that the thumping noise is due to the rollers, hitting the ridge on the fire basket. How is the basket is spinning, and that this is completely normal. Advised to make no repairs at this time and advised jellyfish break. This is normal operation. Call complete. No parts were installed."
We serviced a
MAYTAG WASHER
Model MVWC565FW2B
Near Belton, Texas 76513
Sterling
Job Details:
08/09/2024
"On arrival verified complaint of shaking, verified tub is wobbling, replaced hub and agitator. Shaking was still slight. Found unit was not properly leveled. Leveled unit and shaking went away. Job complete installed w10528947 hub and w11550891 agitator."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Liberty Hill, Texas 78642
Maurice R
Job Details:
08/09/2024
Arrived on site for previous diagnosis parts. Installed the control board and tested the unit. You can set the time and change the temperature now. Heated unit to 380? with no issues. The range is operating as designed. W11620481
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Fort Cavazos, Texas 76544
Sterling
Job Details:
08/09/2024
"On arrival verified complaint of not washing. Previously replaced sump and found incorrect voltage from main board. Replaced main on current visit and ran diag check, sump motor now activates correctly. Job complete installed w11613566"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Del Valle, Texas 78617
Matthew
Job Details:
08/09/2024
"Arrived onsite for unit not cooling properly. Found evaporator incased in ice but only the upper half. This is a recurring issue. Called tech line for assistance. Spoke to Travis SR#7739678958. All test pass however defrost sensor, in this case the bimetal may be out of range and allowing unit to kick out of defrost too soon. Recommend ordering part number W11566892. Set to return Wed the 14th. ; ordrng 1 W11566892 (Evaporator harness)"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS01
Near Georgetown, Texas 78628
Lou
Job Details:
08/09/2024
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the bin empty and the customer advised that one night they went to bed and the bin was full of ice and the next morning woke up and the bin was empty. I placed the unit in diagnostics showing no error codes and tested. The unit operated as designed, but it didnt appear to be a frost pattern on the evaporator. I tested the unit in a normal operation and the unit made a good slab of ice and the unit operated as designed. There is no external drain pump on the unit to cause a power surge to the unit. The customer advised that they dont believe that they have done a cleaning cycle on the unit. I recommended they clean the unit and allow it operate afterwards and monitor it through the weekend and call our office to schedule service if it continues to fail. I could not duplicate the failing issue of no ice. No water leaks observed during service, job completed. No parts installed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Luling, Texas 78648
James K
Job Details:
08/09/2024
"WRB322DMBM05 Arrived on site for unit making noise and moving out of place. Upon arrival, customer mentioned door handle loose, unit sitting on rollers and producing noise. Proceeded to re secure and tighten all set screws with Allen key, set legs down to floor to station unit. Continued to enter diagnostics and checked all moving components. All mechanical components sounds within spec. Unit is functioning as designed. No water leaks present at this time. No parts replaced"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Round Rock, Texas 78664
Scott
Job Details:
08/09/2024
"Arrived on site ,replaced dispenser door and shimmed up left back of cabinet with both shims to level doors W11678832, 4387828A. Dispenser door is no longer getting hung up and dispense it ice properly . Job complete. No water leaks detected at time of service ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Smithville, Texas 78957
Ryan B
Job Details:
08/09/2024
"Arrived on site to inspect unit for not cleaning dishes. Upon closer inspection found drain pump failed, and motor and sumo failed, replaced drain pump and pump assembly. Tested unit, unit is running as intended. Job complete. USED W10876537 w11613479"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Round Rock, Texas 78665
Lou
Job Details:
08/09/2024
"Arrived on site to inspect refrigerator water filter not able to remove. Upon further inspection, I found the housing filter retracting arm was broken and unable to remove the filter. Once I removed the filter, I removed and replaced the housing and installed a new filter the customer provided. Recommended the customer purge approximately two gallons of water to clear the filter and lines. No water leaks observed during service, job completed. WPW10394053"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Leander, Texas 78641
Gerry C
Job Details:
08/09/2024
"WGD4850HW2 Arrived to inspect noise. I found a vibration sound when the machine first started up and was able to correct, requiring adjustment of internal panels and hardware. Testing reveled the gas valve could be heard up until the point of ignition and I removed and replaced the assembly. Further testing revealed the issue was resolved. No gas leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Bastrop, Texas 78602
Ryan B
Job Details:
08/09/2024
"Arrived on site to inspect unit for not sealing doors and not producing ice. Upon closer inspection found ice maker broken and lost home position. Also found gaskets failed replaced icemaker and gaskets, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W10882923 2 W10830274"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS2
Near Austin, Texas 78738
Tim M
Job Details:
08/09/2024
"Arrived on site to test unit for broken wheels and UI not responsive. Upon arrival customer has two separate units, on one unit wheels are broken, replaced wheels (W10195416V) X4, unit is now functioning as designed. On the second unit UI buttons are not responsive. Due to different m/s advised customer to contact home warranty company so they can dispatch us on a separate ticket. Unit that was serviced is running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near Jarrell, Texas 76537
Gerry C
Job Details:
08/09/2024
"WFE550S0LZ3 Arrived to inspect power loss with bake and cooktop simultaneously engaged. I found the unit did fail, shortly after engaging both the bake and all cooktop elements. Further testing revealed the actual issue was with engaging bake. The unit showed the symptoms of the required service to replace the elements and perform the two hour test. The left outer panel was crushed at top and bottom and will be required. Office to contact the customer to arrange return service. ; ordrng 1 WPW10162245 (Side Panel) and 1 W10856603 (Element) and 1 WP9755770 (Element, Bake)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cedar Park, Texas 78613
Daniel A
Job Details:
08/09/2024
"Arrived on site to inspect dishwasher not draining. Upon further inspection I found found error F9E1 (no drain). The customer had recently installed a new disposal. I found that the disposal had the plastic knock out plug still in place, preventing the dishwasher from draining. I removed the plug and tested the dishwasher,unit is operating as designed. No water leaks observed during service. No parts installed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, Texas 78758
Daniel A
Job Details:
08/09/2024
"Arrived on site to inspect refrigerator keep shutting off. Upon further inspection, I checked temperatures, RC is 34 and FC is -2. I checked all components and all components are testing good. At this point is looks like the GFCI may be at fault as unit is operating normally. I notified maintenance and they will check it out since they have been having this issue with GFCI breakers in other units here. No leaks observed during service. ; ordrng 1 LW10912313 (Door RC)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Georgetown, Texas 78628
Lou
Job Details:
08/09/2024
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit pulled out and unplugged from previous service call. I plugged the unit in and tested in diagnostics. I tested the defrost element and found it not getting voltage. Also found the defrost thermistor in the incorrect place on the evap. I tested the thermistor and found it within k-ohms range. I tested the element from the control and found it within ohms range. I removed and replaced the hv control and retested and unit is operating as designed. No water leaks observed during service, job completed. W11566851"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Round Rock, Texas 78665
Scott
Job Details:
08/09/2024
Arrived on site to service range . Found someone had stolen unit previous night with otr microwave . Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Austin, Texas 78735
Luis
Job Details:
08/09/2024
"Arrived on site for no cool in fresh food section. Ran diagnostic weak to no air flow,removed cover found thermistor incased in ice and ice on top of evaporator. Defrosted evaporator,replaced cover that includes thermistors. Reassembled unit ran diagnostics good airflow changed defrost setting to basic. Used w11395641"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, Texas 78750
Daniel A
Job Details:
08/09/2024
Arrived on site to inspect refrigerator ice maker water inlet over spraying and falling onto the auger causing it to freeze and get stuck. Upon further inspection I found an ice mass on the inlet of the ice maker(photo) I replaced the valve and tube and retested the unit. Unit is operating as designed. No water leaks observed during service. W11415785 W11043013.
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Austin, Texas 78745
Joe Z
Job Details:
08/09/2024
"Arrived on site for leaving clothes too wet at end of spin cycle. Upon arrival, test unit and found drain is slow. Disassembled unit to inspect drain and found filter clogged with debris. Cleared debris and test unit. Unit is now draining correctly. Ran a quick cycle and unit is now operating as designed. No leaks present at this time. Job complete. No parts needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Bastrop, Texas 78602
Ryan B
Job Details:
08/09/2024
"Arrived on site to inspect unit for leaking underneath. Upon closer inspection found no stored error codes, ran diagnodiagnostics cycle found no sins of leaks at drain portion of cycle found excessive suds going through drain hose. Inspected cavity found excessive suds informed customer of issue with pods and hard/soft water informed customer to switch to liquid soap and cut back on soap usage. Job complete. NO PARTS USED"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Liberty Hill, Texas 78642
Maurice R
Job Details:
08/09/2024
"Arrived on site for refrigerator not cooling. Talking with customer she said that the unit is cooling but the ice maker was not working. There was no selection for Ice maker when she set appointment. The fc was 7? rc 41? found condenser clogged, cleaned it out and explained to the customer how important it is to keep clean. Did the self test on the Iceaker with no response from the Ice maker. Ordering new ice maker and return the control board. No parts installed during service. ; ordrng 1 W11284458 (Icemaker)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Round Rock, Texas 78665
Scott
Job Details:
08/09/2024
"Arrived on site for washer not starting . Found drain pump stuck running . Did 5 second start button reset . Ran diagnostics got 3-1,8-1 error codes . Passed test wash . No kinks or punctures found in pressure hose . Couldnt duplicate any errors at time of visit . No parts installed . No water leaks detected at time of service . Job complete ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Lorena, Texas 76655
Jonathan M
Job Details:
08/09/2024
Arrived on site for a refrigerator that has lights out in the refrigerator and freezer sections. Inspected unit and work area. I did confirm the customers complaint and found the top lights in the refrigerator and freezer out. I went ahead and replaced the LED modules and tested the unit. I found the unit illuminating and operating as designed. Call complete. W11683242.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Austin, Texas 78703
Luis
Job Details:
08/09/2024
"Arrived on site for freezer issues. Removed freezer evaporator cover found some ice build up on evaporator,ran heater test passed,heater powered on,ran fan test passed. Reassembled unit ran diagnostic icemaker passed harvest ran fill test passed,changed defrost setting to basic to allow defrost every 8 hrs of compressor run time. K1BX1L0DPL1"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Belton, Texas 76513
Sterling
Job Details:
08/09/2024
"On arrival verified complaint of not running, on arrival found unit has power but not running, checked thermal fuse and found open. Replaced and ran vent test and found semi restricted due to crushed vent line. Customer to replace vent line. Job complete installed wp3392519"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near New Braunfels, Texas 78130
Andrew
Job Details:
08/09/2024
Arrived on site and replaced previously diagnosed dispenser drawer(W11524103)) and control(W11550649). Found when swapping dispenser water lines were crossed and not installed in proper location. Customer stated she had a different company previously service unit. Corrected water lines and completed diagnostics with no issues. No leaks detected. Job complete.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Dripping Springs, Texas 78620
Tim M
Job Details:
08/09/2024
"Arrived on site to test unit for poor washing. Customer showed dishes with dirt and film on it. Activated diagnostics, during the wash cycle, water streams sound to be extremely low on pressure. Heater is also not engaging. Would need to return with heater and clear diagnostics door to further diagnose issue. Office to order parts pertaining to the issue and any additional parts deemed necessary to ensure completion on return visit, no parts installed, rescheduled for 08/16.; schdld next appmnt for 8/16 FRI AM"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Austin, Texas 78753
Matthew
Job Details:
08/09/2024
"Arrived on site for unit. Not dispensing ice. Upon arrival tested and found auger motor energizing but spindle. Not turning. Disassembled and inspected and found icemaker auger. Motor shaft stripped to yoke. Replaced divider, yoke, spacer and motor. Tested and unit is now functioning properly. Job complete used WPW10309864, WP 630522., W11378860 and W11671282."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cedar Park, Texas 78613
Daniel A
Job Details:
08/09/2024
Arrived on site to inspect dryer making a loud noise. Upon further inspection found that the motor was the main source of noise due to it beginning to seize up. I replaced the motor and also installed the dryer repair kit since one roller had slight signs of wear. I tested the dryer and now the unit is operating as designed. 279827 4392065
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Georgetown, Texas 78626
David Z
Job Details:
08/09/2024
Arrived on site to diagnose washer not starting loads. On arrival customer was not aware unit out of warranty. They opted to decline service. No repairs rendered. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Manor, Texas 78653
Matthew
Job Details:
08/09/2024
Arrived onsite for partial display on control panel. Confirmed Control board displays missing/partial led over 3rd number. Replaced board. Unit is now functioning properly. Job complete. Used w11620481.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Leander, Texas 78641
Gerry C
Job Details:
08/09/2024
"WRS331SDHM06 Arrived to inspect circuit breaker tripping. I found after discussion with the tenant that the issue was isolated to a few days, and has since not happened again. I found residual signs of an evaporator freezup that had cleared itself. I suspect the excessive moisture was the cause of the tripping and could not find any other issues with the machine. Operational test good, no leaks observed during service."