Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Scott  M.

Scott M.

VENTHOOD KITCHENAID KXD4636YSS5 "Arrived on site for poor performance on down draft . Checked installation, and air flow both are good . Checked outside vent , strong air flow . Did instruct that they may experience poor venting if pots are taller then vent . Unit is performing as designed . Job complete."

Near Barton Hills Dr, Austin, TX 78704
Scott  M.

Scott M.

RANGE KITCHENAID KSDB900ESS1 "Arrived on site for display issues . After talking to customer it’s a keypad issue . When changing temps the two top center buttons wouldn’t respond . Checked all connections , error seemed to be resolved . No gas leaks detected at time of service . Job complete ."

Near Westover Rd, Austin, TX 78703
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID308ESS2 "Arrived on site. Found tube disconnected to pump,installed tube correctly to pump,removed calcium build up on tube and cover."

Near Long Ct, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR GE PFSS6PKWBSS "Arrived on site for door alarm going off,adjusted top cover that holds magnetic switches tested door operation lights shutting off and magnetic switches making good contact"

Near Silktail Cove, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site for door closing issue. Adjusted mullion heater on door,mullion sliding into bracket correctly,advised customer left side door with mullion has to be physically closed due to mullion needing to enter bracket checked door seal good."

Near Mansfield Dam Rd, Austin, TX 78734
Luis M.

Luis M.

WINE COOLER WHIRLPOOL KUWS24LSBS03 "Arrived on site for no cool. Removed evaporator cover no,frost pattern found oil on manufacture weld joint on evaporator diagnosed leak on evaporator,part is a non serviceable part. Gave options on installed up drier and recharging system customer doesn’t want further repairs."

Near Mariner, Lakeway, TX 78734
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for the dishwasher with the door falling faster than it use to. I found the right side hinge pad had broken and come off. I replaced the pad and the door is working as designed. There were no water leaks present at the time of service. Call complete.

Near Lipan Apache Bend, Austin, TX 78738
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT720PADM1 Arrived onsite for the dishwasher that the lights are out and it will not start. I had voltage into the control but no voltage to the UI. I found the main control shorted out due to a water leak at the vent. The main control and the vent need to be replaced to further test. I quoted the customer CNTRL-ELEC GASKET . Customer does not want to repair the unit and decided to purchase a new machine. Call complete.

Near Cherokee Draw Rd, Spicewood, TX 78669
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE204GPS0 Arrived onsite for the dishwasher to replace the previous diagnosed parts by BC. I replaced the damaged left hinge. The right hinge was good. The door closes properly. Call complete. Nobody was at the job site to sign the ticket.

Near Cheverly Ct, The Hills, TX 78738
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site for ice bucket issues. Found auger motor shaft slipped out of coupling. Installed shaft to coupling reinstalled shaft to auger motor,installed bucket tested auger motor shaft rotating in bucket correct.y unit working as designed"

Near Preserve Vista Terrace, Austin, TX 78738
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived onsite for customer complaint of 5 door refrigerator leaving puddle of water in RC section. When arrived found water puddling in RC floor. Call WPL Techline Andrew SR#7723242672 and stated to use trimmer string to recheck the drain tubing. Also found RC evaporator frozen over causing poor cooling. Ordering RC thermistor. R/S for Wednesday 11/7. All water connections were dry at time of service.; ordrng 1 W11087438 (motor-evap)

Near Creek Pl Dr, Killeen, TX 76549
Paul R.

Paul R.

OVEN KITCHENAID KEMC308KSS0 Arrived onsite for the microwave that appears to have a broken door spring. I found one of the torsion springs broken. I advised the customer to replace both. I quoted the customer SPRING. I replaced both torsion springs and the door is working as designed. Call complete.

Near Tiburon Dr, The Hills, TX 78738
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED92HEFW1 "Arrived on site for pre diag part replacement. R&R side panel , repair kit and drum and tests good. No noise"

Near Hat Bender Loop, Round Rock, TX 78664
Diego G.

Diego G.

OVEN KITCHENAID KODE500ESS03 Arrived on site. Customer stated that oven is not level. There’s no component failure whatsoever on unit. Instructed customer they will need to have installers re-level unit. our company does not do installation issues. Job complete

Near Tramonto, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN KITCHENAID KODE500ESS03 Arrived on site. Customer stated that oven is not level. There’s no component failure whatsoever on unit. Instructed customer they will need to have installers re-level unit. our company does not do installation issues. Job complete

Near Tramonto, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN KITCHENAID KODE500ESS03 Arrived on site. Customer stated that oven is not level. There’s no component failure whatsoever on unit. Instructed customer they will need to have installers re-level unit. our company does not do installation issues. Job complete

Near Tramonto, New Braunfels, TX 78132
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for unit not despensing water, found tiny ice cubes. Pulled unit, no kink in line. Removed filter and worked as normal. Advised customer to replace filter. Also advised if the new filter makes the same issue he would need a new filter housing. No leaks on site"

Near Winding River Trail, Round Rock, TX 78681
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for damaged door, found damage on left RF door. R&R door and tested good."

Near Ranch Rd 1431, Cedar Park, TX 78613
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived back on site for control replacement. R&R control and tested good no leaks on site

Near Arques Ave, Round Rock, TX 78681
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL GI6SDRXXY02 "Arrived on site for light switch replacement. R&R switch and tested good,"

Near Hidden Springs Path, Round Rock, TX 78665
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site and heard reports of icemaker failing and then starting back up. Replaced icemaker. Unit appeared to be functioning properly at time of service.

Near Kearns Dr, Pflugerville, TX 78660
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and replaced trim. Unit is now operating as designed. Advised builder on repair.

Near Pflugerville, TX 78660
Paul R.

Paul R.

COOKTOP KITCHENAID KSGB900ESS0 Arrived onsite for the range that is tripping the GFI circuit in the kitchen when one of the broil functions are used. I found the broil assist element causing the GFI to trip. I disconnected the broil assist element and tested it. It ohms out good but there must be an internal break in it. The range functions as designed with it disconnected and the broil feature is selected and on. I also ran the warming drawer which has the same wattage element when the broil function was still on with the broil assist element disconnected and the circuit never tripped. Ordering W10552501 ELMNT-BROL. RS for Thu 11/8.; ordrng 1 W10552502 (ELMNT-BROL)

Near Lucia Cir, Lakeway, TX 78734
Wesley P.

Wesley P.

WASHER MAYTAG MVWC565FW Arrived onsite and found drain backed up in wall. Advised that drain must be cleared to prevent leaking. Unit is operating otherwise properly. All checks good.

Near Laurelleaf Dr, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for no ice. Ran diagnostics test optics passed,fan motor passed good airflow ran test 56 E5 error code failed thermistor. Installed new icemaker ran fill test passed unit working as designed. Icemaker

Near Midwood Pkwy, Austin, TX 78736
Paul R.

Paul R.

OVEN WHIRLPOOL KEHU309SSS03 "Arrived onsite for the microwave with an F6E0 error code again to replace one or more of the previous diagnosed parts. I found the cavity lamp shorting out and I found the mag cooling fan ohming out at 6.7 ohms and it should be around 15 ohms. I also found the MW AM defective again. I quoted the customer LMP-BASLES8 + HOUSNG-LMP + MOTOR-FAN . MW AM is under warranty. I replaced the lamp, lamp housing, MW AM, and the mag cooling fan. I tested the unit and it is working as designed. Call complete."

Near Biscayne St, Lakeway, TX 78734
Wesley P.

Wesley P.

OVEN GE JB755SJ4SS "Arrived on site and repaired unit with switch and element. All checks good, unit is now operating as designed."

Near Werchan Ln, Coupland, TX 78615
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site and found unit fuse blown. Quoted new fuse. Repaired unit, all checks good. Charged in full."

Near Porano Cir, Round Rock, TX 78665
Diego G.

Diego G.

REFRIGERATOR GE PSS26PSTASS Arrived on site. Replaced trough drain assembly and cover Evap assembly. All functions tested OK. No leaks present. Job complete

Near Hill Country Trail, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR GE PSS26PSTASS Arrived on site. Replaced trough drain assembly and cover Evap assembly. All functions tested OK. No leaks present. Job complete

Near Hill Country Trail, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR GE PSS26PSTASS Arrived on site. Replaced trough drain assembly and cover Evap assembly. All functions tested OK. No leaks present. Job complete

Near Hill Country Trail, Wimberley, TX 78676
Diego G.

Diego G.

WASHER GE GHWN4250DWW Arrived on site. Found no model or serial number on unit. Talk to MS and wanted me to advise customer they will need to have model and serial number to work on unit. Cust will call back for service

Near Driftwood Ridge, Spring Branch, TX 78070
Diego G.

Diego G.

WASHER GE GHWN4250DWW Arrived on site. Found no model or serial number on unit. Talk to MS and wanted me to advise customer they will need to have model and serial number to work on unit. Cust will call back for service

Near Driftwood Ridge, Spring Branch, TX 78070
Diego G.

Diego G.

WASHER GE GHWN4250DWW Arrived on site. Found no model or serial number on unit. Talk to MS and wanted me to advise customer they will need to have model and serial number to work on unit. Cust will call back for service

Near Driftwood Ridge, Spring Branch, TX 78070
Tyler B.

Tyler B.

RANGE MAYTAG MGR6600FZ0 "Arrived on site for control replacement. R&R control and tests good,no gas leaks on site"

Near Sweetgum Ln, Round Rock, TX 78665
Diego G.

Diego G.

COOKTOP JENN-AIR JED8430ADB Arrived on site. Check four burner issues. Found all burners completely shorted Not allowing anything to kick on. Verified correct voltage going to unit all checked OK. Will need all switches and elements to repair unit. Customer doesn’t want repair and wants options from American home Shield. Customer stated they will call American home Shield for resolution. Job complete

Near Wentworth, Spring Branch, TX 78070
Diego G.

Diego G.

COOKTOP JENN-AIR JED8430ADB Arrived on site. Check four burner issues. Found all burners completely shorted Not allowing anything to kick on. Verified correct voltage going to unit all checked OK. Will need all switches and elements to repair unit. Customer doesn’t want repair and wants options from American home Shield. Customer stated they will call American home Shield for resolution. Job complete

Near Wentworth, Spring Branch, TX 78070
Diego G.

Diego G.

COOKTOP JENN-AIR JED8430ADB Arrived on site. Check four burner issues. Found all burners completely shorted Not allowing anything to kick on. Verified correct voltage going to unit all checked OK. Will need all switches and elements to repair unit. Customer doesn’t want repair and wants options from American home Shield. Customer stated they will call American home Shield for resolution. Job complete

Near Wentworth, Spring Branch, TX 78070
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WCG97US6DS00 Arrived on site for cooktop simmer burner not working and front left burner not igniting. Performed diagnostics mode and tested front burner and found igniter had slipped out of place. Corrected igniter and tested. Found simmer burner orifice clogged. Tested all operations. All tested operation tested good.

Near Logan Ridge Drive, Cedar Park, TX 78613
Robert J.

Robert J.

WASHER MAYTAG MHW3505FW1 Arrived on job to replace control and panel. After replacement of parts test washer operation. No leaks detected.

Near E Main St, New Braunfels, TX 78130
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH32519FZ1 "Arrived on site for customer complaint of unit sparking, found faulty magnetron, I replaced magnetron, unit tested good."

Near Jones Ave, Blanco, TX 78606
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KSSO42QTX00 "Arrived on site for refrigerator having fresh produce in deli drawer getting soggy and spoiling. Tested temperature in freezer at 0° and deli drawer at 40 and fresh food at 36. Found customer had placed mats on shelves and blocking air flow, causing colder temperatures in RC. Found frost buildup at dispenser. Spoke with customer on how unit operates and air flow. (RF100). Job completed."

Near Winchester Dr, Cedar Park, TX 78613
Jerry C.

Jerry C.

ICE MACHINE KITCHENAID KUID308ESS2 "KUID308ESS2 Arrived to instal previously diagnosed and ordered parts. I found the prior adjustment of the air divider within the front lower cover caused the unit to have greatly increased ice production. The newer style divide is over twice as thick of foam as the old type and will bend to the right of the left edge of the evaporator by several inches. Testing revealed the left side can be exposed to re-circulated hot air by nearly 2.5 inches, rendering the sealed system incapable of cooling properly, due to elevated system temperatures. The customer will contact us if there are further issues. No leaks observed during service."

Near Logan Ranch Rd, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for dishwasher top spray arm had came off and customer stated that it’s not cleaning good. Inspected spray arm, found nothing broken. Installed spray arm. Per diagnostics mode, no error codes. Spoke with customer on amount of soap use with home water softener. All tested good, no water leaks present."

Near Cheyenne Ln, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 "Arrived on site for refrigerator not making ice. Performed diagnostics mode and found ice maker not sending voltage to inlet valve. Found faulty ice maker. Spoke with service manger on quote last time out, part coast only. Ice maker. Customer approved. Removed failed ice maker and installed new. Tested ice maker cycle. All tested good, no water leaks present."

Near Allison Way, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site for refrigerator not making ice and freezing food in fresh food section. Performed diagnostics mode and tested damper control. Tested fresh food thermistor. Inspected RC, found air vent blocked, food push up against back wall and not allowing air to circulate. Gained access to ice maker and found ice level bar had fallen off. Found ice maker arm in off position. Installed level bar and tested ice maker. Spoke with customer on air flow. All tested good, no water leaks present."

Near Continental Pass, Cedar Park, TX 78613
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KFIS29PBMS03 Arrived on site. Checked for no cooling issues. Found multiple problems. Found thermistor bad in refrigerator compartment creating ice to build up on evaporator. Also found deli control board bad creating things to go out randomly.. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 W10277799 (harns-wire) and 1 W10565995 (cntrl-elec)

Near S Park Rd, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KFIS29PBMS03 Arrived on site. Checked for no cooling issues. Found multiple problems. Found thermistor bad in refrigerator compartment creating ice to build up on evaporator. Also found deli control board bad creating things to go out randomly.. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 W10277799 (harns-wire) and 1 W10565995 (cntrl-elec)

Near S Park Rd, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KFIS29PBMS03 Arrived on site. Checked for no cooling issues. Found multiple problems. Found thermistor bad in refrigerator compartment creating ice to build up on evaporator. Also found deli control board bad creating things to go out randomly.. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 W10277799 (harns-wire) and 1 W10565995 (cntrl-elec)

Near S Park Rd, Wimberley, TX 78676
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for customer complaint of unit not sealing, I replaced top and bottom hinge of fresh food section, added extra plastic washer on bottom hinge, sealed cabinet at top left corner with adhesive, unit still was not sealing properly, called techline to report issue, they are going to need the pictures I took and replace the unit."

Near 10th St, Blanco, TX 78606
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Arrived on site for customer complaint of ice maker leaking and not dispensing ice, found ice maker mold was leaking and caused the ice container to break. Replaced ice maker and container, unit tested good."

Near E Bluebonnet Ln, Johnson City, TX 78636
Diego G.

Diego G.

REFRIGERATOR KENMORE 253.4450961 "Arrived on site. Check for condensation issues. Found refrigerator gasket torn allowing moisture to get into refrigerator. Will need gasket to repair unit. Office to reschedule with dishwasher repair. ; ordrng 1 241510203 (gasket,door ff (blk))"

Near Red Cloud Peak, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR KENMORE 253.4450961 "Arrived on site. Check for condensation issues. Found refrigerator gasket torn allowing moisture to get into refrigerator. Will need gasket to repair unit. Office to reschedule with dishwasher repair. ; ordrng 1 241510203 (gasket,door ff (blk))"

Near Red Cloud Peak, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR KENMORE 253.4450961 "Arrived on site. Check for condensation issues. Found refrigerator gasket torn allowing moisture to get into refrigerator. Will need gasket to repair unit. Office to reschedule with dishwasher repair. ; ordrng 1 241510203 (gasket,door ff (blk))"

Near Red Cloud Peak, Canyon Lake, TX 78133
Brandon C.

Brandon C.

DRYER SAMSUNG dv45h6300eg/a3 "Arrived on site for customer complaint of dryer making noise, found noise coming from idler pulley, I replaced idler pulley unit tested good. Collected balance on cc"

Near W Pecan Dr, Johnson City, TX 78636
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFC310S0EW0 Arrived onsite for customer complaint of LF element sparking when turning on. Removed back panel and found LF infinite switch burnt and shorted. Removed LF infinite switch and installed new replacement. Reassembled and tested all element. All now work as intended. No other issues found.

Near Eagle Ln, Kempner, TX 76539
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8500DC0 Arrived onsite for customer complaint of top load washer still getting F6E2 (Communication Error). Confirmed error code. Removed and replaced both console and control. Reassembled and ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Sunrise Hills, Lampasas, TX 76550
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for panel replacement, I replaced panel."

Near Glen Grote Rd, Johnson City, TX 78636
Joseph C.

Joseph C.

COOKTOP JENN-AIR JGC1536BS00 "Arrived on site for “smelling gas” complaint. Per previous diagnosis, delivered gas regulator. New unit has been delivered and will be installed by appliance provider. Gas is off, at the moment. Was not able to get mod/ser, due to oven blocking view."

Near Harriet Ct, Austin, TX 78756
Brandon C.

Brandon C.

MICROWAVE GE PEB2060SM2SS "Arrived on site for customer complaint of microwave coming on when door is open, found faulty door switch, I replaced door switch, unit tested good."

Near Stonegate Dr, Johnson City, TX 78636
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for no cool. Found freezer not defrosting,ran diagnostics bimetal read open, bypassed bimetal,ran forced defrost control not running through a forced defrost and keeping compressor running diagnosed failed control defrosted evaporator replaced main control and bimetal powered unit on checked air flow good. ; used 1 WPW10165425 (BIMETAL) from stock"

Near Deerfield Rd, Dripping Springs, TX 78620
Diego G.

Diego G.

DRYER WHIRLPOOL MED6000XW0 "Arrived on site. Checked for noise issues. Found idler pulley bad.. Replaced repair kit and cycled, all functions tested OK. Collected total balance. Job complete"

Near Upland Ct, Canyon Lake, TX 78133
Diego G.

Diego G.

DRYER WHIRLPOOL MED6000XW0 "Arrived on site. Checked for noise issues. Found idler pulley bad.. Replaced repair kit and cycled, all functions tested OK. Collected total balance. Job complete"

Near Upland Ct, Canyon Lake, TX 78133
Diego G.

Diego G.

DRYER WHIRLPOOL MED6000XW0 "Arrived on site. Checked for noise issues. Found idler pulley bad.. Replaced repair kit and cycled, all functions tested OK. Collected total balance. Job complete"

Near Upland Ct, Canyon Lake, TX 78133
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFC130M0AB0 I’ve done site for “element will not shut off” complaint. Inspected unit and found right front element to be almost burned through and switch shorted. Removed and replaced switch and element. Tested unit. Unit is performing as designed.

Near Roderick Lawson Ln, Austin, TX 78754
Arthur B.

Arthur B.

WASHER WHIRLPOOL RTW4640YQ1 Arrived onsite to remove and replace suspension on top load washer from prior tech’s diagnosis. Removed all 4 suspension rods and installed new replacement. Reassembled. Tub no sit well to cabinet with no irregularities. All water connections were dry at time of service.

Near County Rd 3080, Lampasas, TX 76550
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "WRT549SZDM01 Arrived to inspect freezing in rc. The customer did not have any items frozen from the rc, but described several instances. I advised the customer to keep foods away from the air ducts at the top center of the rc. I sealed gapping within the rc door opening and tested. Operational test good, no leaks observed during service."

Near Westinghouse Rd, Georgetown, TX 78626
Jerry C.

Jerry C.

REFRIGERATOR MAYTAG PBF2255HEW PBF2255HEW Arrived to instal previously diagnosed and ordered parts. I removed and replaced the fc door slides and tested. The door operated as designed and the issue was resolved. No leaks observed during service.

Near Derby Ln, Georgetown, TX 78626
Steve C.

Steve C.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site for the unit will not turn on. Removed the control panel and there is voltage to the control. Found the control is defective. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Buck Ln, Belton, TX 76513
Steve C.

Steve C.

DISHWASHER WHIRLPOOL DU810SWPU3 Arrived on site for the unit will not turn on. Tested the unit and found the control panel will not light up. Found the unit is powered by a light switch on the counter. Turn the switch on and it power the unit. Tested the unit and unit is working properly. All water connections were dry at the time of service.

Near Tumbleweed Trail, Temple, TX 76502
Steve C.

Steve C.

DRYER AMANA NED4655EW1 Arrived on site for the unit belt. Disassembled the unit and unit belt torn. Replaced the dryer repair kit and tested the unit. Unit works properly and no vent connections.

Near S General Bruce Dr, Temple, TX 76504
Steve C.

Steve C.

ICE MACHINE WHIRLPOOL GI15PDXZS1 Arrived on site for the unit will not turn on. Tested the unit and found no power to the display. Pulled the unit out a little and unit turned on. Found a small kink on the drain by the external pump. Advise customer if it happens again the wood board under the sink will have to be removed before service. Unit works properly and all water connections were dry at the time of service.

Near Lake Rd, Belton, TX 76513
Steve C.

Steve C.

WASHER MAYTAG MVWB725BW0 Arrived on site for the unit is not working properly. Customer advise unit will show LF error. Tested the unit and found the hot water wall valve is off. Turned the hot water valve on and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near W 1st Ave, Belton, TX 76513
Robert J.

Robert J.

REFRIGERATOR MAYTAG MFI2665XEM8 Arrived on job to replace tube drain. After replacement of drain removed ice blockage from freezer. No leaks detected

Near E Coll St, New Braunfels, TX 78130
Lou S.

Lou S.

RANGE WHIRLPOOL AGR5330BAS3 "arrived on site to install previously diagnosed and ordered part. I removed the range oven door and removed the outer door glass and replaced it with a new one. Re-installed the door and tested and it operates as designed. No gas leaks detected during service, job completed."

Near Ray Vista St, Volente, TX 78641
Jerry C.

Jerry C.

DISHWASHER LG LDF5545ST "LDF5545ST Arrived to inspect AE error code. The unit constantly cycles the drain pump and shows AE. I found the lower pan had visible water within it. I found the drain incorrectly routed and there was a reverse osmosis drain attached at the disposal connection. Due to the routing of the drain tube, water would back flow into the guide assembly and then drip into the sump assembly, making its way into the lower pan due to a slight seep at the drain pump tubing connection. . I left the unit unplugged and the customer will correct the drain assembly prior to our return. No leaks of the water supply observed during service. ; ordrng 1 AEC74337401 (GUIDE ASSEMBLY ) and 1 AEM74333101 (DRAIN HOSE 2) and 1 AEM74512901 (DRAIN HOSE)"

Near Briar Hill Dr, Georgetown, TX 78626
Lou S.

Lou S.

OVEN WHIRLPOOL WMH73521CS4 "arrived on site to inspect microwave not heating. Upon further inspection, I placed a cup of cold water inside the microwave and pressed start for a quick 30 second heat. At the end of the cycle, I removed the cup and found the water still cold. When I turned the unit on, I heard a “pop” near the back right corner of the unit. Job completed."

Near Turnbull Loop, Austin, TX 78717
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site for no drain washer. Ran diagnostic and found f1-e1 acu error , 5-e1 door lock error . Ran diagnostics test cycle . Unit stopped halfway thru cycle , did that twice . Checked outlet and found bad ground . Ran extension cord to good out let .reran diagnostics code , Unit completed test cycle. And error code had gone away bye them self . Did also customer instruct on soap usage to residents . No water leaks detected at time of service . Customer will need to have electrician fix outlet issue . Please contact customer to collect 108.24 w/tax for service fee ."

Near Elmwood Pl, Austin, TX 78705
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site for the unit will not turn on. Tested the unit and found the unit is powered on and off by a light switch on the counter. Instructed customer about the switch. Tested the unit and unit works properly. All water connections were dry at the time of service.

Near Brenham, TX 77833
Lou S.

Lou S.

REFRIGERATOR MAYTAG MFI2570FEZ04 "arrived on site to install previously diagnosed and ordered part. I unplugged the unit and removed and replaced the main control and immediately after plugging the unit back in, I could hear water being dispensed into the ice maker. I tested the unit to make sure it was operating and found that the unit is operating as designed. No water leaks observed during service, job completed."

Near Hoot Owl Ln N, Leander, TX 78641
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for light not working. Test unit and found broken light bulb. Replaced light bulb . Test unit and light working correctly.

Near Airedale Road, , TX 78748
Steve C.

Steve C.

MICROWAVE GE JVM1750DM1WW "Arrived on site for the unit control panel unable to select options and unit is arcing. Found some of the numbers are not working on the keypad and found the turntable motor is arcing. And it will need a new control panel white, turntable motor, coupler tt. Office will need to contact AHS and reschedule customer.; ordrng 1 WB06X10420 (coupler-tt) and 1 WB07X11036 (contol panel asm wh) and 1 WB26X10208 (motor turntable)"

Near Smith Bluff Rd, Salado, TX 76571
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of burner plastic smell. Found gearcase leaks oil and will need belt and cover to complete. Please send RJ office to schedule. ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (BELT) and 1 WPW10427633 (pulley shield)

Near Oakmont Cir, New Braunfels, TX 78132
Robert J.

Robert J.

WASHER WHIRLPOOL CAE2745FQ0 Arrived on job for complaints of not spinning. Ran diagnostics and washer working normal now. No leaks detected

Near Arndt Rd, New Braunfels, TX 78130
Robert J.

Robert J.

WASHER MAYTAG MVWX700XL2 Arrived on job for complaints of not spinning and control errors. Found Control not able to run diagnostics and lock not working.

Near Stone Point, New Braunfels, TX 78130
Robert J.

Robert J.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on job to replace dispenser and sensors. After replacement test washer no codes or suds. No leaks detected. Job complete

Near Indian Ridge, New Braunfels, TX 78132
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KSSC42QKS02 Arrived on job for complaints of no ice . Found tube blockage. Removed ice and test.

Near Summit Ridge, San Marcos, TX 78666
Lou S.

Lou S.

WASHER MAYTAG MVWC415EW1 "arrived on site to inspect washer not working. Upon further inspection, I place the unit in diagnostics and found error code F8E1. I cleared the code and continued with testing. The unit operated as designed, but when I placed the unit in manual test mode and tested the water flow, the unit did nothing and showed error code F7E6. I tested the actuator resistance at the control and found it to be open. I tested resistance on the actuator and it was open. I removed and replaced the actuator and tested the unit and it operated as designed. I did find that the cold water valve is not operating properly as it would not allow much water into the tub. I am ordering a water inlet valve and scheduled return service for 11/08/18. No water leaks observed during service.; ordrng 1 W11210459 (VALVE)"

Near Brook Meadow Trail, Cedar Park, TX 78613
Robert J.

Robert J.

WASHER WHIRLPOOL LXR7244JQ1 Arrived on job for complaints of not draining. Found the water pump locked and leaks. Replaced pump and test. Operation normal and job complete

Near Sagewood Trail, San Marcos, TX 78666
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "arrived on site to inspect ice melting and freezing in ice bin. Upon further inspection, the customer advised that the ice dispenser door was replaced last week but the ice is still melting in the ice bin and making one big block. I find that that the ice box fan wasn’t blowing air very hard. I removed and fan and tested and it didn’t change. I researched Service Matters service pointers to see if this model numbered unit had an ice box adaptor that has the extra fan in it and this particular unit does not qualify. I found that the gasket on the ice door is badly gapped in the bottom left corner which could be allowing the cold air from the ice box to escape. I am ordering the ice door and scheduled return service for 11/08/18. No water leaks observed during service.; ordrng 1 WPW10549589 (door-ice)"

Near Rio Verde Dr, Leander, TX 78641
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4816FW2 "arrived on site to inspect washer making loud thumping noises. Upon further inspection, I placed the unit in diagnostics and found no error codes. At the end of testing, there were no error codes and I could not duplicate the old noise. I placed the manual test mode and tested the unit in low and high speed spin modes and the unit operated as designed. I lifted the top panel and removed the wash ring and basket and found the top portion of the basket to be loose. With the basket out and the gearcase single exposed, I tested the unit in high spin mode to check to see if the spindle was bent. The spindle was straight. When I went to put the basket back in the tub, the top portion of the basket came apart. I could not get it to re-attach. I advised the customer of my findings and advised that I would be ordering a new basket. Due to this issue with the basket, I advised the customer to not use the unit until the basket has been replaced. I am ordering a basket

Near Callahan Ln, Georgetown, TX 78628
Leonardo C.

Leonardo C.

OVEN KITCHENAID KSEG700ESS2 Arrived on site to test unit for fan making loud noise. Test unit and also found unit giving F2E1 shorted keypad. Ordering new panel and returning with fan to replace cooling fan. Rescheduled for Wednesday 11/7 per customer request. ; ordrng 1 W10915661 (CONTROL PANEL STAINLESS )

Near Shady Hollow Dr, Austin, TX 78748
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site and replaced those brackets in freezer drawer diagnosed by previous technician, no water leaks from connections at time of service, job complete"

Near King Ridge Dr, Buda, TX 78610
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL MFI2570FEZ06 "Arrived on site and leveled refrigerator, doors were not closing properly. No water leaks from connections at time of service, job complete."

Near Desert Quail Ln, Buda, TX 78610
Kevin B.

Kevin B.

DRYER MAYTAG MEDX655DW1 "Arrived on site and replaced dryer repair kits diagnosed on previous visit, dryer is now operating properly. No lift found during service call, job complete"

Near Palmer Rd, Buda, TX 78610
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL ET1FHTXMQ03 "Arrived on site and found evaporator drain is frozen, after clearing drain use steamer to spray hot water into the drain and it did not back up. Installed heater extension probe onto element. If situation happens again there’s no other parts replacement for adjustments to correct issue. No water leaks from connections at time of service, job complete."

Near Gate Ridge Dr, Austin, TX 78748
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD75HEFW0 "Arrived on site and found error code for no communication from CCU to UI reset cables on the CCU and Will now run properly. Took one picture a dryer temperature at 212°, confirm good airflow to the outside of the garage. Job complete"

Near Hanbridge Ln, Austin, TX 78736
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD4815EW "Arrived on site and found igniter is lighting but no flame is starting, replaced entire burner assembly and it is now operating properly and heating well. Job complete"

Near Posten Ln, Austin, TX 78744
Joseph C.

Joseph C.

FREEZER WHIRLPOOL WRS325SDHZ01 "Arrived on site for “too cold in freezer” complaint. Inspected unit and found damper to have been barely plugged in. Reconnected damper. Door handles were installed backwards. Reinstalled door handles, correctly. Unit was crooked. Adjusted feet, so that doors lined up. Unit is performing as designed. No leaks detected, at time of service."

Near Zachary Taylor Street, , TX 78653
Clif L.

Clif L.

WASHER WHIRLPOOL LCE4332PQ1 Arrived on site to diagnose a washing machine that is not operating. Tested unit and found drain pump shorted out. Replaced drain pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Meadowlark St, Austin, TX 78758
Robert J.

Robert J.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on job to replace control. After replacement of control found no 120v supply to control. Check harness for continuity broken wire in harness will need main harness. ; saved tckt

Near Caddis Cove, Kyle, TX 78640
James C.

James C.

RANGE WHIRLPOOL WFE510S0AB0 Arrived on site and inspected cooktop. Found a small chip on the front right burner but no crack that would indicate an impact. Took photos of chip. Unit will need a new top to repair. Instructed customer that we will submit to Lowe’s for approval. ; ordrng 1 W10245805 (cooktop)

Near Co Rd 332, Bertram, TX 78605
Clif L.

Clif L.

RANGE WHIRLPOOL WFE540H0ES1 Arrived on site to diagnose a range with the burner that will only operate on high. Tested unit and found right front infinite switch shorted out causing burner to stay on regardless of temperature setting. Replaced infinite switch and tested unit. Found all is now functioning properly.

Near Bayswater Garden, Austin, TX 78729
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL ED5PHEXMT00 "Arrived on site and inspected refrigerator and found no power to start device/compressor. Well need to bring back defrost controller to correct issue. No water leaks from connections at time of service.; ordrng 1 4388932 (control,defrost adap)"

Near Lex Word, Kyle, TX 78640
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW1 "Arrived on site and sound water would not interact diagnostic cycle, replaced control board and was able to run a calibration cycle and start a load on normal. No water leaks from connections at time of service, job complete"

Near Van Ness Street, Austin, TX 78744
Scott  M.

Scott M.

WASHER GE WCWR4170G1WW "Arrived on site for washer not spinning . Found Wires on lid switch from previous repair were looped around tub strap . Wire nuts from past repair were coming loose . Reinstalled wires correctly , as well as securing wires out of the way . Unit is now spinning again . No water leaks detected at time of service . Job complete"

Near Kenswick Dr, Austin, TX 78753
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site and inspected unit. Found air leak at ice door and gasket on door that seals to ice bin. Corrected gasket and installed new separator. Tested for proper operation and found unit working properly. Job complete

Near Wallace Riddell Dr, Burnet, TX 78611
Leonardo C.

Leonardo C.

RANGE GE JBS55DM5BB Arrived on site to replaced right front switch. Replaced switch test unit and unit test good job complete

Near Regina Dr, Buda, TX 78610
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit not washing. Test unit and found wash motor not coming on. Replaced sump and motor test unit and unit working correctly no leaks present at this time.

Near Slippery Rock Ln, Buda, TX 78610
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BS Arrived on site to test unit for unit getting to 400 when set at 350. Test unit and found unit getting to 434 when set at 350. Replaced sensor test unit and unit test good job complete.

Near Eagle Brook Ln, Buda, TX 78610
Brandon C.

Brandon C.

DISHWASHER MAYTAG MDB4949SDM1 "Arrived on site for customer complaint of dishwasher spray arms filling with food particles, instructed customer to prewash dishes better and use cleaning solution. Tested unit, filled washed, heated, and drained properly. I also adjusted the drain hose, creating a loop under sink before it ties into disposal."

Near W Cave Loop, Dripping Springs, TX 78620
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Arrived on site and tested unit. Found ice would clog in the ice chute after getting crushed ice then switching to cubes. Tested ice door and found it to be closing too fast. Installed new ice door and tested. Issue only occurred once called tech line #7723343968. Operation is normal and ice can catch intermittently when dispensing. Unit working properly. Job complete

Near S Winding Way, Buchanan Dam, TX 78609
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to diagnose and dishwasher that is not washing or draining. Tested unit and found circulation pump shorted out. Short was caused by Pinch wires in the door which is also damaged oh WI and main control. Main control, oh WI, and wiring harness Will need to be replaced to complete repairs. Also will bring pump with me incase it was damaged during diagnostics or faulty from factory, as new pump wouldn’t run normally during testing. Instead it was stuttering heavily. Return date set for 11/9/18. ; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&motor) and 1 W11084121 (sensor) and 1 W11227372 (HARNESS)"

Near Partridge Bend Dr, Austin, TX 78729
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and inspected unit. Found spots on door to be rust. Installed new outer door and checked for proper fit. Unit tests good. Job complete

Near Cross Mountain Trail, Georgetown, TX 78628
Brandon C.

Brandon C.

RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to replace burner valves, I replaced burner valves, unit tested good."

Near Dayridge Dr, Dripping Springs, TX 78620
James C.

James C.

REFRIGERATOR WHIRLPOOL MSB27C2XAM00 "Arrived on site and tested operation. Customer stated the unit quit cooling the day after he started getting water from the ice dispenser. Found that the start device had come unplugged due to,a bad connector on the harness. Installed new harness and tested operation. Unit working properly and all water connections dry at time of service. Job complete"

Near Big Bend Trail, Georgetown, TX 78633
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer complaint of dishwasher not drying, I ran diagnostic test cycle, found heating circuit to be good. Instructed customer to use rinse aid, and let them know what to expect out of a plastic tub dishwasher. No error codes were present in diagnostic mode, unit tested good no leaks."

Near Deerfield Rd, Dripping Springs, TX 78620
Arthur B.

Arthur B.

DRYER MAYTAG MEDB835DW4 Arrived onsite for customer complaint of dryer not powering on. Checked incoming voltage and found no voltage. Checked breaker and found 1 pole of the breaker tripped. Was able to reset breaker. Unit powered up. Tested unit. Unit now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Ottowa Ct, Fort Hood, TX 76544
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for “no ice production” complaint. Per previous diagnosis, removed and replaced left fresh foods door. User interface broke upon extraction. Ordering new side interface. Manually filled ice tray with water. Unit is performing as designed. No leaks detected' at time of service. Return for repairs on 11/08.; ordrng 1 W11039890 (cntrl-elec)"

Near Farm to Market Rd 1704, Elgin, TX 78621
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW1 Arrived for customer complaint of top load washer not agitating or spinning. Ran diagnostics and found error code F7E6 (Motor Error). Tilted unit up and found red wire to capacitor broken. Was able to secure wire back to harness and reassembled. Clear error code and ran calibration. Unit completed successfully. No other issues found. . All water connections were dry at time of service.

Near Grizzly Trail, Harker Heights, TX 76548
Arthur B.

Arthur B.

WASHER MAYTAG MHWE200XW00 "Arrived onsite to install MCU and shocks to front load washer from my prior diagnosis. Removed faulty MCU and shocks. Installed new replacements. Reassembled and tested unit. Unit fills,washes,drain and spins as intended. Tub now sits as intended as well. All water connections were dry at time of service."

Near Grandstaff Dr, Fort Hood, TX 76544
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for light not coming on. Test unit and found bad co tell board. Ordering new board W10892389 rescheduled for 11/8 ; ordrng 1 W10892389 (CONTROL BOARD )

Near Bebee Rd, Kyle, TX 78640
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ASD2575BRS01 Arrived onsite to remove and replace ice door to SxS refrigerator from prior tech’s diagnosis. Removed faulty ice door and installed new replacement. Reassembled. Leveled door per customer request. Door now aligned. No other issues found. All water connections were dry at time of service.

Near Viewcrest Dr, Killeen, TX 76549
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WML55011HS0 Arrived on site to test unit for unit not heating. Test unit and found unit not heating due to bad magnetron diode and capacitor. Ordering new magnetron W11213359 and new thrmst W11125676 office to reschedule ; ordrng 1 W11125676 (THERMOSTAT ) and 1 W11213359 (MAGNETRON )

Near Meadow Ln, Martindale, TX 78655
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site for microwave sparking at door switches intermittently. Tested unit and open and closed door several times, was not able to recreate failure. Gained access to door switches and found on NC/NO switch that connector was bent down and possible making contact with other connector. Adjusted connector and tested unit. All tested good at time of service."

Near S Brook Dr, Leander, TX 78641
Jerry C.

Jerry C.

RANGE WHIRLPOOL WFG550S0HZ0 WFG550S0HZ0 Arrived to inspect incorrect flame height. Both LR and RR burners would intermittently go out went turned to the Lowe’s setting during testing. I adjusted flame low height and tested. I tested all other functions of the unit and it operated as designed. No gas leaks detected during service.

Near Bonnet Blvd, , TX 78628
James C.

James C.

WASHER ROPER RTW4516FW1 Arrived on site and tested operation. Found no fill/ long fill fault. Ran automatic diagnostics and the valves are both making a loud buzzing noise with water tackling in. Called tech line to document and spoke to Kevin #7723344998. Unit will need new valve to repair. All water connections dry at time of service ; ordrng 1 W11210459 (VALVE)

Near TX-29, Buchanan Dam, TX 78609
Dona W.

Dona W.

DRYER SAMSUNG DV45H7000EW/A2 Unit was brought in to AEX office. Unit was no longer heating. Found open thermostat caused by heating element starting to expand to duct. Replaced duct assy. No electrical outlets are available to check unit. New element and thermostat ohm good. MS quoted customer price over the phone and office will collect payment. Customer needs to check ducting at home to make sure they have good airflow as well.

Near Northwest Blvd, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRSF505ESS00 Arrived on site for

Near Keel Way, Horseshoe Bay, TX 78657
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MFI2269VEM10 "Arrived onsite for customer complaint of french door refrigerator not cooling. When arrived, found lights on but compressor or fans not running. Found control is faulty. Removed and replaced control. Programmed control to unit. Also found compressor not running. Removed and replaced start device and capacitor. Unit came on and began cooling. Good air flow coming from fans. No other issues found. Parts are covered per concession given from Maytag. See AB for labor. All water connections were dry at time of service."

Near Acorn Creek Trail, Killeen, TX 76542
Steve C.

Steve C.

ICE MACHINE KITCHENAID KUIC18PNXS1 "Arrived on site for the unit is not making ice. Tested the unit and found wire harness has corrosion and affected the pumps. Unit will need a new pump, pump drain , control and harness ; ordrng 1 2313702 (water pump) and 1 WP2310092 (harns-pump) and 1 WP2313705 (pump DRAIN) and 1 WPW10226156 (cntrl-elec)"

Near Marshall Ct, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL KOCE500ESS07 Arrived on site oven not operating. Performed diagnostics and gained access to appliance manger and tested voltage to unit and found 240 volts. Tested DC voltage to UI and found none. Removed appliance manger and installed new. Tested unit and found still no display. Tested DC voltage at display and found within range. Will need to replace UI. Schedule return for Friday the 9th.; ordrng 1 W11093254 (UI)

Near Leander, TX 78641
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for no display. Test out let and found outlet to be good. Plugged unit back in and display came on. Unit working as designed at this time. Job complete

Near Peccary Drive, Austin, TX 78744
James C.

James C.

DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site and inspected unit for electrical short and found none in harness or control. Tested components and all test good. Checked incoming voltage and found to have been connected with reverse polarity in junction box of dishwasher. Corrected wiring and tested. Unit has no faults and working properly. All water connections dry at time of service. Job complete

Near Ancellotta Way, Leander, TX 78641
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF535SMHB00 Arrived onsite for customer complaint of french door refrigerator frost build up in FC section near front door. Confirmed frost build up. Was able to adjust door 1/16th of inch higher. Door now sits well to cabinet. No other issues found. All water connections were dry at time of service.

Near Prather Dr, Killeen, TX 76541
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Arrived onsite to remove and replace icemaker on french door refrigerator from prior diagnosis. Removed icemaker and installed new icemaker kit. Reassembled. Unit called for water immediately. Lever also clicks as well. No other issues found. All water connections were dry at time of service.

Near Suellen Ln, Killeen, TX 76542
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFE540H0AS0 arrived on site for improper heating. Found unit has a failed bake element. Replaced bake element. Tested unit.

Near Jake Dr, Jarrell, TX 76537
Arthur B.

Arthur B.

COOKTOP GE JP356BM3BB "Arrived onsite to install new knob,selector,infinite switch and RF element from prior visit’s diagnosis. Removed all parts and installed new replacement. Reassembled and tested unit. RF element and all elements work as intended. No other issues found."

Near Flat Slate Drive, Killeen, TX 76542
Kevin B.

Kevin B.

REFRIGERATOR GE TFX25PR "Arrived on site and found icemaker has failed, replaced ice maker and it is now operating properly. No water leaks from connections at time of service, job complete."

Near Towhee Dr, Buda, TX 78610
Kevin B.

Kevin B.

WASHER ROPER RTW4516FW2 "Arrived on site and inspected washer and found water customer is concerned about is liquid ballast inside the basket, also went over correct loading procedures to ensure customer has a good experience. Ran a calibration cycle and confirmed no error codes. No water leaks from connections at time of service, job complete."

Near S Stagecoach Trail, San Marcos, TX 78666
Clif L.

Clif L.

OVEN KITCHENAID KSEB900ESS1 Arrived on site to replace control panel for range. Replaced panel and tested unit. Found all is functioning properly at this time.

Near Bella Toscana Ave, Lakeway, TX 78734
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher panel having dent and had leaked once. Found outward mark on panel, manufacturers defect. Removed panel and installed new. Performed diagnostics mode, no error codes. Checked water level in unit. Monitor cycle and inspected underneath unit. Ran on normal cycle. All tested good, no water leaks present."

Near Canadian Springs Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL GH5184XPQ-3 Arrived on site to test unit for unit not heating and number buttons not working. Test unit and found bad inverter and magnetron also found bad control panel 8205418. Panel is NLA needs autho. ; ordrng 1 8205418 (PANEL WHITE ) and 1 NEEDSAUTHO (NEEDS AUTHO)

Near Caraway, Kyle, TX 78640
Steve C.

Steve C.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for the unit is not heating. Tested the unit and found the harness connector to the motor was not secured. Secured the harness to the motor and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Mary Ozburn Place, , TX 78653
Steve C.

Steve C.

DRYER MAYTAG MEDC215EW1 Arrived on site for the unit is taking too long to dry clothes. Tested the unit and found the unit will heat. Found the vent to the outside is clogged. Advise customer to clean air vents every six months and that’s why the dryer is taking too long to dry.

Near Hogeye Rd, Manor, TX 78653
James C.

James C.

DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site and tested operation. Found several lights out on display and unit has f2e2 error. Also found door falls open when opened due to friction pads have failed. Installed ordered console and found it to be incorrect as the unit would not allow input and has a continuous f2e2 error. Unit will need correct u.i and control to repair as well as the 2 friction pads. Control shows to be factory only. Office to schedule return visit. All water connections dry at time of service; ordrng 1 W10918484 (housing-ui) and 1 W11306302 (CONTROL ) and 2 WP8268961 (pad)s

Near Ignacia Dr, Georgetown, TX 78626
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KFIS20XVMS2 "Arrived onsite, lights on with no operation existing. Diagnostics mode attempted however appliance would not recognize. Office to order control board. Needs more work. ; ordrng 1 WPW10312695 (electronic control)"

Near Bee Creek Ct, Georgetown, TX 78633
Steve C.

Steve C.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for the unit is leaking water. Tested the unit and found the hot water valve solenoid has a steady drip. Replaced the valve and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Oriole Dr, Austin, TX 78753
Jerry C.

Jerry C.

WASHER UNKNOWN WSM2700HEWWW "WSM2700HEWWW Arrived to inspect washer stalling. The tenant described an issue where the unit would fill, then agitate and then intermittently stall until the knob was jiggled. I tested the unit and found it did stall during wash and will require the timer. I quoted the customer for the timer. The customer declined service and will pay the service call in person to the office. No leaks observed during service."

Near Janis Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

DRYER MAYTAG MEDX655DW1 "Arrived on site and inspect the dryer and found belt is broken, took one picture. Dryer kit will be needed to correct issue, no lint found in the cabinet at time of service.; ordrng 1 4392065 (dryer repair kit)"

Near Palmer Rd, Buda, TX 78610
Scott  M.

Scott M.

DRYER WHIRLPOOL NED4655EW1 Arrived on site for dryer not starting . Found no power coming into dryer . Found breaker tripped . Tried to reset but breaker need to be replaced . No lint build up at time of service . Job complete .

Near Holly St, Austin, TX 78702
Jerry C.

Jerry C.

COOKTOP WHIRLPOOL GJC3034RB02 GJC3034RB2 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the element and control and tested. The unit worked as designed and cycled as designed. Operational test good.

Near Shinnecock Hills Dr, Georgetown, TX 78628
Jerry C.

Jerry C.

REFRIGERATOR GE PFSF6PKXBWW "PFSF6PKXBWW Arrived to inspect no cool and water leaking. The customer described an incident where cooling was lost and then the unit leaked onto the floor, denoting a freeze up/frosting event. I tested all functions and found the unit had defrosted and started working correctly. I advised the customer of the likely issue and that it had defrosted itself and resumed all function. Operational test good, no leaks observed during service."

Near Prairie Creek Trail, Georgetown, TX 78633
Arthur B.

Arthur B.

DISHWASHER GE GDT580SMF7ES "Arrived onsite to install new dispenser,element,and water tubing to dishwasher prior tech’s diagnosis. Customer also complained of dishes leaving a greasy film after washing. Upon attempting to remove dishwasher, there is trim surrounding dishwasher that will no allow unit to be uninstalling. Unit will need to be uninstalled prior to arrival. Ordering control and wash kit additionally. OF to R/S due to part authorization. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WD21X21916 (machine control good) and 1 WD26X23258 (pump wash kit)"

Near Meagan Ct, Harker Heights, TX 76548
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for customer complaint of dishwasher door not having any tension. Found bushing was broken, I replaced bushing, unit tested good.

Near Leopold Trail, Austin, TX 78738
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL MH1170XSS2 Arrived onsite for customer complaint of OTR microwave not starting. Tested unit and found START and CANCEL button are non responsive. Found control panel faulty. Also found grille vent is sagging and hitting door. Ordering grille and control panel to complete repair. R/S for Tuesday 11/6. No other issues found.; ordrng 1 W10166191 (panl-cntrl) and 1 W10259625 (grill-vent)

Near Cattail Cir, Harker Heights, TX 76548
Brandon C.

Brandon C.

WASHER KENMORE 110.264225 "Arrived on site for customer complaint of washer leaking, I replaced parts the previous tech ordered, hoses, pump, and clamps. Tested good no leaks"

Near Sentinel Hill, Austin, TX 78737
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for customer complaint of dishwasher door not opening all the way, found left side hinge was hitting frame of dishwasher causing door not open all the way. I adjusted the left side hinge, unit tested good."

Near Double L Drive, , TX 78620
Wesley P.

Wesley P.

REFRIGERATOR MAYTAG MFD2562VEM0 Arrived on site and used silicone to repair crack. Unit is now operating leak free. All checks good. Unit is operating as designed

Near Limerick Ave, Austin, TX 78758
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4616FW0 "Arrived on site and found front panel is dented, the panel will need to be ordered and replaced to correct issue. Took one picture of dent; ordrng 1 W10806345 (panel)"

Near Nautical Loop, Kyle, TX 78640
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and found a refrigerator is not level, but both fresh food stores are. raised left hand side front foot until cabinet is straight. Once cabinet was straight raised right hand door to correct stores again. Refrigerator is now correct but will need to bring back freezer rail because sprocket is broken. No water leaks from connections at time of service; ordrng 1 W10625069 (bracket) and 1 W10852685 (clip) and 1 WPW10503522 (shaft)"

Near Orion Cove, Kyle, TX 78640
Arthur B.

Arthur B.

REFRIGERATOR GE GSH25ISXBSS Arrived onsite to remove and replace heater and bimetal to SxS refrigerator from prior tech’s diagnosis. Removed evaporator cover and removed faulty bi metal and heater element. Installed new replacements and reassembled. Tested unit. Unit now cools properly and good air flow. No other issues found. All water connections were dry at time of service.

Near Rosita Oak Dr, Killeen, TX 76542
Kevin B.

Kevin B.

DISHWASHER MAYTAG MDBH945AWB1 Arrived on site and found control panel lights are fans and unresponsive. Inspected control panel ribbon cable and in the process found left corner plastic amount is also broken. Will need to order a new control panel to correct issues. No water leaks from connections at time of service; ordrng 1 6-919833 (panel-cntl)

Near Old Spanish Trail, Seguin, TX 78155
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED8500SR0 Arrived onsite to install dryer repair kit to dryer from prior tech’s diagnosis. Removed bulkhead and removed pulley and wheels. Installed new kit. Reassembled. Tested unit. Unit now tumbles quietly. Customer will have house venting cleaned. Dryer vent and lint trap was clean of lint at time of service.

Near Blayney Dr, Killeen, TX 76549
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for customer complaint of unit leaking, found loose connection at water valve, I tightened hose con at valve, unit tested good."

Near Nature View Loop, Driftwood, TX 78619
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site and inspected refrigerator and found frost and condensation buildup along the bottom of the freezer and on the bottom of lowest freezer drawer, took two pictures. techline recommended Replacing door, also look up and follow service pointers W10758831B, w10842568, SR 7723328132; ordrng 1 LW10708432 (dor-fip ss) and 1 W10625067 (bracket) and 1 W10625068 (bracket) and 2 W10841140 (adhesive)s and 1 W10864518 (adapter)"

Near Marsala, New Braunfels, TX 78132
Kevin B.

Kevin B.

COOKTOP WHIRLPOOL W5CE3024XS00 "Arrived on site Aunt found these elements ordered is incorrect, replaced infinite switch and element is turning off and on as expected. After correct element has been replace call tech line and described to them the operational to see if it is correct.; ordrng 1 WP8273993 (LR elmnt-surf )"

Near Bogen Rd, New Braunfels, TX 78132
Arthur B.

Arthur B.

OVEN FRIGIDAIRE FEF316ASA Arrived onsite to install new bake element to range from prior tech’s diagnosis. Removed defective element and installed new replacement. Reassembled and tested. Unit now heats as intended. No other issues found.

Near Gus Dr, Killeen, TX 76549
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS92EC0AS04 Customer had extended warranty.

Near Tall Oaks Trail, Austin, TX 78737
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KSSS48QJX00 "Arrived on site for unit making loud noise for about 30 seconds then stops and does it again about every 30 minutes. Customer stated noise was coming from down low and would stop when opening door. Measured temperatures in RC and FC and found within range. Gained access to evaporator and cycled evaporator fan on and off. Cycled ice maker and monitor cycle. Was not able recreate failure. Unit is mostly empty. Recommend to to fill unit as normal. Quoted customer on evaporator fan replacement. (BI230) . If noise continues recommend to bring fan assembly on return. At time of service all tested good and no water leaks present.; ordrng 1 WP4389155 (EVAPORATOR FAN MOTOR )"

Near N FM 620, Austin, TX 78726
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD93EC0AS01 Arrived on site to test unit for unit not working. Turned breaker off for 1 minute turn breaker back on and unit working as designed. Job complete

Near Aria Loop, Austin, TX 78736
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDC10FXSS7 Arrived on site to install stopper. Installed stopper test unit and unit test good. Last tech collected all money.

Near Toro Canyon Rd, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL ET8WTKXKB04 "Arrived on site for water leaking,diagnosed frozen drain removed ice from drain,cleared drain checked water flow good. Installed drain heat probe to prevent drain from freezing up"

Near Crossing Pl, Austin, TX 78741
Jonathan  S.

Jonathan S.

MICROWAVE GE JVM1850SH03 "Arrived on site for microwave not heating. Performed diagnostics and tested unit. Found voltage going to HV and drawing correct amperage. Will need to replace magnetron, capacitor and diode. Failure due to normal wear and tear. Removed turntable plate and found cavity paint worn off and was hot from testing microwave(see SD-QuickPic). Schedule return for Tuesday the 6th. Will need authorization to complete repair. ; ordrng 1 98QBP0302 (tch up pt/6oz.snow w) and 1 SEENOTE (NEEDS AUTH)"

Near Nelson Ranch Rd, Cedar Park, TX 78613
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG51US0DS00 "arrived on site to inspect cooktop burners not operating. Upon further inspection, the customer advised get the left front and rear burners were not igniting properly. Tested the two right burners and they came on immediately, but the left two burners did not. I found that the Ignitor on both front and rear left burners were not igniting like they should. I replaced both burner heads and both burners are sparking correctly and igniting immediately. No gas leaks observed during service, job completed."

Near Novaro Place, Round Rock, TX 78665
Paul R.

Paul R.

REFRIGERATOR GE GSH25JGDDWW Arrived onsite for the refrigerator to replace the previous diagnosed defective water valve and the vegetable pan. I replaced both parts. I tested the dispenser and checked for water leaks. The dispenser is working as designed and there were no water leaks present at the time of service. Call complete.

Near Marble Falls Cove, Austin, TX 78729
Steve C.

Steve C.

WASHER WHIRLPOOL WFW75HEFW Arrived on site for the unit is not draining. Found the unit is full of water and clothes. Removed the water and the drain pump. Found two coins stuck in the pump and it damaged the pump. Will need to order the pump. ; ordrng 1 WPW10605427 (pump-water)

Near Gardner Rd, Austin, TX 78721
Steve C.

Steve C.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site for the unit is not heating. Tested the unit and found all fuses and connections check good. There’s no voltage when the unit is on to the transformer. Replaced the control and same issue. All door switches checked good. Called Whirlpool St#7723325675 Robert and advise to replace the wire harness to the unit. Will need two hours to complete the repair. ; ordrng 1 CNOTE (2HRS) and 1 W10874025 (harns-wire MAIN) and 1 W10874028 (HARNESS)

Near McBee St, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for unit not defrosting. Checked heater good,checked thermistor passed . Checked harness connections good diagnosed communication error for defrost replaced main control."

Near Rialto Blvd, Austin, TX 78735
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for no cool. Found unit not defrosting. Cleared ice from evaporator,checked thermistor readings passed,checked heater and connections passed diagnosed control not running through a defrost cycle,replaced main control."

Near Rialto Blvd, Austin, TX 78735
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL GU2475XTVY3 "Arrived on site for customer complaint of dishwasher not starting cycle, found faulty UIB, I replaced UIB panel unit tested good. Collected payment on ccPanel

Near Bluff Woods Dr, Driftwood, TX 78619
Paul R.

Paul R.

REFRIGERATOR HOTPOINT HSM25GFTASA "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the ice door components and the condenser fan motor, blade, and grommets. The unit is quiet now and working as designed. The ice door is sealing properly. There were no water leaks present at the time of service. Call complete."

Near Gentle Winds Ln, Round Rock, TX 78681
Wesley P.

Wesley P.

MICROWAVE GE JVM1750SP2SS Replaced hi voltage parts. Tested unit and found to be operating properly. All checks good. Unit operating as designed.

Near Dusty Chisolm Trail, Pflugerville, TX 78660
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRSC503EBS01 "Arrived on site for no cool in fresh food section. Freezer at 4 degrees and fresh food section at 46 I. Fresh food section was covered with a huge ice mass on the lower fresh food compartment . Customer will thaw out fresh food section with towels around refrigerator for 48 hours. Office to order Fan assembly, all previously ordered parts will use on return visit. ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)"

Near Donahoe Rd, Holland, TX 76534
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site already serviced unit 1310 receptionist couldn’t find another unit that needed service

Near Rialto Blvd, Austin, TX 78735
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL GI6SDRXXB06 Arrived on site and replaced shorted icemaker. Diagnosed that freezer Evap drain is clogged . Ordering drain tube to repair. ; ordrng 1 GI6SDRXXB06 (DRAIN)

Near Maize Bend Dr, Austin, TX 78727
James C.

James C.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and installed new shelf. Tested for proper fit and function. Unit tested good. Job complete.

Near High Gabriel Dr, Leander, TX 78641
James C.

James C.

RANGE JENN-AIR JDRP548WP03 Arrived on site and inspected unit. Found latch on left oven broken. Installed new latch. Unit no installed at time of service. Job complete

Near Del Sol Drive, , TX 78641
James C.

James C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site and tested unit. Customer said it takes 2 cycles to dry clothes when set to 60 minutes for an average size load. Found exhaust hose loose from vent. Secured properly and tested air flow at outside vent and found to be good. Ran n heated dry cycle and temp reaches 200 then quickly drops to 130 and begins heating back to normal operating temps. Unit working properly at time of service. No lint build up in unit.

Near Erwin Trail, Austin, TX 78717
James C.

James C.

COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site and tested unit. All burners working properly. Customer stated that after cooking on the power burner for a while they will,hear a metal popping sound after the burner is off and it will not occur until a while after the burner is off. Checked burner head and screws. Found all but 1 screw loose for burner bases. Tightened down the screw and unit working properly. Instructed customer that the unit may pop when cooling due to the grease catch liner between burners and cooktop

Near Iveans Way, Austin, TX 78717
Thomas L.

Thomas L.

COOKTOP JENN-AIR JGD3536WS01 "Arrived on site for front two burners not working properly. Removed and replaced new burners and igniter. Unit tested properly as designed, no gas leaks detected."

Near New Colony Rd, Rogers, TX 76569
Thomas L.

Thomas L.

OVEN WHIRLPOOL WFC150M0EB1 Removed and replace control that would not light up. Unit now operates properly as designed. Customer did not speak English so no signature was given at completion of repair.

Near N 7th St, Temple, TX 76501
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42FMS02 "Arrived on site for no cool issue. Evap fan making loud odd noise,power cycled unit main control shutting itself on and off diagnosed unit will need updated main control kit an decal fan motor. ordrng 1 CNOTE (LM ONLY) and 1 W10818296 (CONTROL)"

Near Tarlton Ln, Austin, TX 78746
Thomas L.

Thomas L.

REFRIGERATOR FRIGIDAIRE FGHF2366PFBA "Arrived and ice bin was full of ice, customer had reset control so this may have been suspected issue."

Near Brooklawn Dr, Temple, TX 76502
Tyler B.

Tyler B.

MICROWAVE GE JE1455L003 "Arrived on site for mag and control replacement, found mag to be incorrect to model, found and supplied correct model. Unit was supplied with Samsung Mag from 90's; ordrng 1 OM75S(10)ESGN (MAG)"

Near Oakland Hills Dr, Georgetown, TX 78628
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDPE234GPS0 "File 7723325073 arrived onsite for dispenser issue, found open button missing again, called TL, they stated it would be user error. Returned to unit. Found release button in sump and was able to fix the dispenser to operate again. Upon that found upper rack sliding forward while working, indicating that the upper rack is sliding forwar during wash causing food to break. Level unit so rack does not slide forward. No leaks on site ."

Near Meadow Ln, Taylor, TX 76574
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site to install previous diagnosed part. No answer at door and it was locked. Called customer and left voicemail. Contacted office (EB). Office text and called, no response. Tag door at 2:40. Place door tag under lock box to keep from blowing away (see SD-QuickPic). ; ordrng 1 SEENOTE (NO SHOW)"

Near Inspiration Dr, Liberty Hill, TX 78642
Tyler B.

Tyler B.

DRYER MAYTAG MEDC215EW "Arrived on site for timer not stopping, R&R timer and tests good"

Near Hanging Rock Dr, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

RANGE GE JBP66SM2SS Arrived on site for oven door stuck after running cycle. Found manual door lock no operating correctly. Gained access to lock. Found failed latch. Found outer door bent (see SD-QuickPic). Will need authorization to complete repair. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (NEEDS AUTH AND SCHEDULE ) and 1 WB14T10053 (latch & handle asm) and 1 WB55T10174 (liner oven door asm)

Near Bumble Bee Dr, Georgetown, TX 78628
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site to diagnose a refrigerator with the crisper that is not closing properly. Found crisper cover not fully attached to crisper drawer causing crisper drawer to hit humidity control slide. Reassembled crisper covered properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Golf Crest Ln, Lakeway, TX 78734

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