Near Austin, TX 78746
Luis
Job Details: 07/20/2020
REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for fresh food not defrosting. Replaced defrost and side thermistor,secured thermistor to correct location on suction line using foil tape and a zip,installed a new fan scroll. Ran diagnostics checked air flow good,changed defrost setting to basic.m"
Near New Braunfels, TX 78132
Robert
Job Details: 07/20/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived onsite to replace fan support. Replaced support, tested unit and unit functions correctly. Job complete."
Near Cedar Park, TX 78613
Paul
Job Details: 07/20/2020
DRYER GE GTD42EASJ2WW Arrived onsite for a dryer that after it was moved and installed it started making a loud screeching noise when turned on. I found the drum hitting the sheet metal on the blower housing causing the noise. I inspected the base in the front under the motor and blower housing and found it dented up causing the issue. The upper bearing assembly is worn also. The unit will need two men and scheduled for 2 hours to make repairs.
Near Marble Falls, TX 78654
James
Job Details: 07/20/2020
REFRIGERATOR FRIGIDAIRE FFSS2615TS2 "Arrived on site and installed new ice maker, valve and tubes. Sealed tube opening and tested operation. Unit tests good. Job complete"
Near Pflugerville, TX 78660
Kayman
Job Details: 07/20/2020
RANGE AMANA AGR4230BAB3 Arrived onsite for range with FL burner not igniting I inspected hat burner and could not get it to light I removed the burner head and replaced with new and the burner will light 9 out of 10 times. I am ordering (WPW10636224) burner head (WP98017461) cap (WPW10209657) ignitor (WP98017348) orifice.. ; ordrng 1 WP98017348 (orifice) and 1 WP98017461 (cap-burner) and 1 WPW10209657 (igntr-surf) and 1 WPW10636224 (burnr-top)
Near Austin, TX 78731
Paul
Job Details: 07/20/2020
DISHWASHER KITCHENAID KDTE704DSS0 Arrived onsite for a dishwasher that is not working. Ms stated sometimes it just shuts off and nothing responds. I ran the diagnostics cycle and found no stored error codes. I found the u it shutting off as soon as the vent fan started. The motor is shorting out. I found the pro wash selection on the control panel not working. I replaced the control panel and the vent fan. I ran the auto diagnostics cycle again and the unit worked as designed. Call complete.
Near Georgetown, TX 78633
Lou
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL GSC25C4EYY01 "Arrived on site to inspect refrigerator with no water dispensing. Upon further inspection, customer advised that the unit isn’t making ice or dispensing water. I removed the toe plate key the wiring at the bottom left hinge and it was good. I tested the water dispenser and could hear the valve working, but still no water. I disconnected the water line at the bottom left hinge area and tested the dispenser and a little bit of water came out but then stopped. I removed the filter and tested the water dispenser and water came out. Customer advised it’s a new filter. Due to the prescreened part I was sent with wing defective, I am ordering another housing and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service No water leaks observed during service and water to the unit was turned off for safety.; ordrng 1 WPW10238123 (housing)"
Near Buda, TX 78610
Leonardo
Job Details: 07/20/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site to test unit for unit spraying grease. Test unit and found unit not venting out and found fan working as designed at this time.
Near Austin, TX 78746
Kevin
Job Details: 07/20/2020
WASHER WHIRLPOOL WTW6120HW0 "Arrived on site and inspected washer and found sudsing saved error codes, adjusted load and go detergent dispenser per techline recommendation and discussed correct loading and specific wash options. Washer is operating properly, job complete 7728358550"
Near Austin, TX 78737
Kevin
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Arrived on site and inspected refrigerator and found condenser fan assembly is destroyed. Found damage to the left-hand side of the refrigerator cabinet and evidence of something impacted the compressor and glanced off to crush condensor fan assembly. Reported condition of refrigerator t No water leaks from connections at time of service
Near Georgetown, TX 78626
David S
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for fridge lights not working. I inspected the unit and work area. I found the freezer light not working and the fresh food lights dim. The customer agreed. I replaced the freezer led and all the lights came on bright. Customer paid in full with credit card.
Near Canyon Lake, TX 78130
Robert
Job Details: 07/20/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite to test unit for leaks. Tested unit and found leak coming from torn bellow. Replaced bellow, tested unit and unit does not leak. Job complete"
Near Round Rock, TX 78664
Cliff
Job Details: 07/20/2020
DISHWASHER KITCHENAID KDTM404EWH3 Arrived on site to install previously ordered parts for dishwasher. Installed new control and tested unit. Found drain pump and all other components fully functional. No further repairs are needed and no leaks were found at time of service.
Near Austin, TX 78724
Eman J.
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ04 Arrived onsite for refrigerator not making ice. Tested system. Found ice maker frozen. Defrosted ice maker. Tested system. Everything works as designed. Job complete.
Near Georgetown, TX 78626
Jonathan
Job Details: 07/20/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site to install previous diagnosed part. Removed failed inlet valve and installed new. Performed diagnostics mode and tested all operations. All tested good, no water leaks detected.
Near Round Rock, TX 78664
Kayman
Job Details: 07/20/2020
COOKTOP WHIRLPOOL WFE525S0JS0 Arrived onsite for cooktop with LR element not coming on but the cooktop on indicator light illuminated. I removed the glass cooktop and inspected that element. I found a visible break/short in the coils of that element. I replaced the surface element and the unit is working as designed. Job complete.
Near Georgetown, TX 78633
Lou
Job Details: 07/20/2020
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site to inspect dishwasher gasket falling off. Upon further inspection, I found the gasket secured on the sides, but hanging down from the top. I inspected the gasket and found it torn on the left side. I put the gasket back into place and test3d the upper rack sliding it out and back in and found that the left side of the upper rack is snagging the gasket when sliding the rack out. I removed and replaced the gasket and adjusted the upper rack to where it would clear the sides of the tub when sliding in and out. Tested the unit and it is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78717
Wesley
Job Details: 07/20/2020
DISHWASHER WHIRLPOOL WDF320PADS3 Arrived onsite and found unit had electrical issue at block. Repaired unit. All checks good. Operating as designed.
Near Buda, TX 78610
Robert
Job Details: 07/20/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived onsite to replace LF valve. Replaced valve, tested unit and unit functions correctly. No issues with flames. Job complete."
Near Round Rock, TX 78681
Paul
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived onsite for a refrigerator not cooling properly and no ice. Upon arrival I found the ice bin full and both compartments at temp. Mr stated that when it first happened the RC coil had some frost on it coming out of the lower vents on the evaporator cover but he cleared the frost. I found the unit working as designed but explained to mr that I would set the unit to an 8 hour defrost instead of the adaptive defrost to see if this helps. I changed the defrost setting. Call complete.
Near Pflugerville, TX 78660
David S
Job Details: 07/20/2020
DRYER MAYTAG MEDC465HW0 "Arrived on site for dryer making a noise and having a burning smell. I inspected the unit and work area. I gained access to the inside of the dryer cabinet and found rubber shavings from the guide wheels. I vacuumed out the rubber shavings from the dryer and replaced the belt, guide wheels and pulley. I inspected the heating element and found nothing burning on the element. I spoke with customer about what I found inside the unit. Job complete."
Near Pflugerville, TX 78660
David S
Job Details: 07/20/2020
MICROWAVE WHIRLPOOL WMH53521HZ4 Arrived on site to install previous diagnosed part. I removed the damaged door and replaced with new. I inspected the door and found no imperfections. The customer inspected and agreed. Job complete.
Near Round Rock, TX 78665
David S
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for the ice maker not working. I gained access to the ice maker and tried to jump it, the ice maker won’t harvest. I quoted the customer for the ice maker. I installed the new ice maker and jumped it the ice maker harvested and did not fill with water. I installed the new valve and tested the unit. The unit is operating as designed. Job complete no water leaks detected."
Near Kingsland, TX 78639
James
Job Details: 07/20/2020
WASHER WHIRLPOOL WFC8090GX0 Arrived on site and installed new pump. Tested operation and found unit working properly. Job complete
Near Austin, TX 78749
Luis
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL ED5VHEXVQ01 "Arrived on site for cooling issue. Unit off,hit upper control box,unit powered on,diagnosed a defective thermostat. Replaced defective thermostat
Near Austin, TX 78752
Scott
Job Details: 07/20/2020
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washer tripping breaker . Found cap had fallen down and broke a wire so every time washer would go into spin it would trip breaker . Replaced cap and fixed wire . Ran calibration and diagnostics,all checked normal . No water leaks detected at time of service. Job complete ."
Near Cedar Park, TX 78613
Lou
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL GI6SDRXXY00 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I saw water on the floor and it appeared to be coming from the unit. I checked the temps in the FC section ad it was 2 degrees. I checked the RC section and found a block of ice at the bottom the RC section. I found at the back right corner where it appeared that water was dripping from the waterbox area. I removed the waterbox cover and tested the water dispenser and when I tested the dispenser, the ice maker cycled water and water began to leak from the back of the waterbox at the top where the ice maker fill tube comes out of the cabinet. I found that the ice maker fill tube had popped out of the cabinet at the top of ice maker at the back left corner. Using some permagum and foil tape, I was able to secure the fill tube in its space and used the foil tape to hold it being as the cover was missing. I cleared the ice and retested the ice maker and it is operati
Near Austin, TX 78745
Kevin
Job Details: 07/20/2020
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and inspected washer and found no saved error codes, ran all functions in manual diagnostic and everything checks fine. Ran an automatic test cycle and a calibration cycle and both passed properly. Customer is letting washer fill before adding clothing. Discussed correct loading procedure, correct soap usage, and noise expectations with customer. No further repair is required at this time, no water leaks from connections at time of service, job complete"
Near Austin, TX 78748
Kevin
Job Details: 07/20/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived on site and inspected dryer and found it is heating properly but there is no airflow through screen. Removed send hose from rear of dryer and airflow has returned. Went to the exterior will need to be cleared/cleaned before dryer should be used again. No further repair is required at this time, job complete"
Near Austin, TX 78750
David
Job Details: 07/20/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose refrigerator with light out in freezer and top lights in RC. Performed diagnostic and found freezer LeD out. Replaced freezer Led. Retested and all lights are now on as designed. Call complete.
Near Hutto, TX 78634
David S
Job Details: 07/20/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site for microwave door being damaged. I inspected the unit and work area. I found the door scratched. I removed the damaged door and replaced with new. I tested the units operation and it functions as designed. I set the clocks on the range and microwave. Job complete.
Near Cedar Park, TX 78613
David
Job Details: 07/20/2020
DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site to diagnose dishwasher with report of leaking coming from door. Customer informed me this has only happened once so far and hasn’t happened Since, and additional cycles have been run. Ran diagnostic cycle and could not see any leaking.opened door and saw a large amount of suds built up in the tub. Unit is likely running suds over the floor pan due to the large amount of buildup in the tub. Advised customer to run a cleaner through unit to break down soap and this should resolve any leaks. Call complete."
Near Austin, TX 78723
Eman J.
Job Details: 07/20/2020
RANGE WHIRLPOOL WFG515S0JB0 Arrived onsite for previous diagnosed parts. Replaced burner head. Tested system. Everything works as designed. Job complete.
Near Austin, TX 78728
Kayman
Job Details: 07/20/2020
RANGE WHIRLPOOL WFG525S0HS1 Arrived onsite for range not igniting in preheat. I inspected the unit and found the oven section ignitor was warped and not making connection to ignite the manifold. I replaced the ignitor and the unit is working as designed. Job complete.
Near Austin, TX 78757
Scott
Job Details: 07/20/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for upper rack falling down . Found right side rail broken at weld . Replaced both rails . No charge per service pointer . No water leaks detected at time of service.job complete .
Near Canyon Lake, TX 78130
Noah D
Job Details: 07/17/2020
DRYER WHIRLPOOL WED5620HW1 "Arrived on site to inspect dryer for sounds, upon inspection found the console dead, 10 volts to console with no lights, ordering console and harness. Office to reschedule ; ordrng 1 W11160620 (HARNESS) and 1 W11314470 (CONSOLE )"
Near Austin, TX 78752
Jacob
Job Details: 07/17/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived onsite for control panel to unit have damage. Looked at panel. Saw damage. Replaced panel. No issues at this time. Job complete
Near Austin, TX 78701
Luis
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for damaged handles. Replaced all handles
Near Smithville, TX 78957
Cliff
Job Details: 07/17/2020
REFRIGERATOR GE GSS23GGKNCWW Arrived on site to perform sealed system repair for refrigerator. Replaced locked up compressor and filter dryer. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78734
Brandon
Job Details: 07/17/2020
DISHWASHER WHIRLPOOL JDB9200CWX3 "Arrived on site to replace tracks, I could not pull unit out due to wood trim piece not allowing unit to be removed, customer is going to have someone remove wood trim to make unit accessible. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 2 W10546503 (adjuster)s"
Near Spicewood, TX 78669
Brandon
Job Details: 07/17/2020
WASHER MAYTAG N/A111 "Arrived on site for customer complaint of unit not completing cycle, found error codes F5e3 f6e2,
Near Burnet, TX 78611
James
Job Details: 07/17/2020
WASHER MAYTAG MVWB865GW0 "Arrived on site and tested operation. Found drain pump not energizing. Inspected pump and found harness to pump broken. Found pump has broken off of tub due to off balanced condition. Unit will need new harness, tub, gear case and drain pump to repair. Office to schedule return services for 2 hours; ordrng 1 W10811956 (GEARCASE) and 1 W11219115 (TUB) and 1 W11409746 (HARNESS)"
Near Waco, TX 76710
Jonathan
Job Details: 07/17/2020
RANGE WHIRLPOOL WFE505W0HS1 "Arrived on site for range that is not heating. Inspected unit and work area. Customer advised the issue is not with he unit honor heating but wi5 the unit showing an error code every time they try to use it. Inspected unit and found an error code of F1 E0 (main control fault). Unplugged unit and power cycled unit. Removed error code and tested unit in a back cycle. Unit ran as designed. I called Techline and spoke to Steve SR# 7728348742. He advised anytime you get that code on this unit, we need to replace the control and clearing error codes and/or power cycling the unit won’t completely fix the issue. Ordering control board and will return . ; ordrng 1 W11314391 (cntrl-elec)"
Near Harker Heights, TX 76548
Tyler
Job Details: 07/17/2020
WASHER MAYTAG MHW6630HW0 Arrived on site for washer that had a leak and was giving a low flow error code according to customer. After speaking with the customer they did state that the washer only leak one time since our last repair and it was a very small amount of water and that it has not done it since it is very possible at this point that the water was just a little bit of residual water left over from initial repair of drain pump after running multiple diagnostic test on the machine I could not find any leaks anywhere occurring at any point during the wash cycles. As for the low flow Error code I put the machine in the diagnostics and found an F8E1 area code stating that the cold water inlet valve was having a problem I’ll check the connections on the wall and found that the wall connections were turned halfway off so I adjusted water cut off valves I also reset the machine and cleared out the area codes and found that the machine was working perfectly fine at this point with no
Near Seguin, TX 78155
Noah D
Job Details: 07/17/2020
WASHER WHIRLPOOL WTW4915EW2
Near Austin, TX 78745
Leonardo
Job Details: 07/17/2020
RANGE WHIRLPOOL WFE320M0JS0 Arrived on site to test unit for damaged panel. Found 4108 was not damaged job complete
Near Austin, TX 78745
Leonardo
Job Details: 07/17/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit leaking. Test unit and found drain hose connection had come loose. Secured connection test unit and unit test good job complete.
Near Austin, TX 78734
Brandon
Job Details: 07/17/2020
WASHER MAYTAG Mvwb700vq0 "Arrived on site for customer complaint of loud noise and unit not spinning properly, found loose bolt on rotor, as well as tub bearings going out. I put unit into diagnostic mode, found basket would not engage to spin cycle, I removed inner basket, found lots of oil from bearing and worn out hub. I tightened the loose nut on rotor, ordering outer tub with bearings and hub. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10128830 (tub/drive shaft assy)"
Near Austin, TX 78701
Luis
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for damaged ui. Installed a new ui control tested ui operations good.
Near Liberty Hill, TX 78642
Al
Job Details: 07/17/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived to inspect microwave light not turning off.Confirmed the complaint and removed and replaced control.Job complete
Near Austin, TX 78727
David
Job Details: 07/17/2020
REFRIGERATOR GE HA10TG31SS "Arrived on site to diagnose refrigerator that customer said was still feeling hot. On arrival customer informed me another company has come out prior and performed the pointer WR49X30819-Compressor-Electricals-and-Condensate-Pan-Kit. This pertains to reducing the heat levels. Checked unit and everything feels cool to the touch with no indication of any unit part failures. Called and talked to CS in office for any advice and there is no repair that needs to be made on the unit, all is working as designed at this time. Call complete."
Near Bastrop, TX 78602
Cliff
Job Details: 07/17/2020
WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washer that is shaking abnormally during spin cycles. Tested unit and found suspension worn due to unbalanced hub assembly. Hub will need to be replaced to complete repairs. I replace suspension today.; ordrng 1 W10528947 (drive hub kit)
Near Austin, TX 78737
Robert
Job Details: 07/17/2020
REFRIGERATOR GE TFX28PBBAWW Arrived onsite to test unit despiser pad being stuck. Need to order display panel and dispenser pad.. ; saved tckt
Near New Braunfels, TX 78130
Noah D
Job Details: 07/17/2020
DRYER MAYTAG MEDB835DW4 "Arrived on site to inspect dryer for loud scraping noises, upon inspection found the wheels screeching and making loud noises. Replaced wheels. No problems found. Complete"
Near Burnet, TX 78611
Jonathan
Job Details: 07/17/2020
WASHER MAYTAG MHW5630HC0 Arrived on site to install previous diagnosed parts. Removed dispenser and installed new. Removed failed control and installed new. Tested unit and found no response from UI. Checked terminal connector and found correct. Removed new control and installed old and tested. Found voltage going to UI and no response from UI. Will need to replace UI with control. Office to schedule appointment when ETA is available.; ordrng 1 W11322901 (CONTROL) and 1 W11325569 (CONTROL)
Near Hutto, TX 78634
David S
Job Details: 07/17/2020
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site for dishwasher not irking. I inspected the unit and work area. Customer stated the dishwasher isn’t filling with water and the only reason it has water in it right now is from wet dishes. I tried to drain the unit but the drain pump wouldn’t come on. I pulled the connector from the drain pump and found no voltage going to the drain pump indicating the control is bad. I replaced the main control and tested the unit. The unit is now operating as designed no water Leaks detected.
Near Granger, TX 76530
Al
Job Details: 07/17/2020
DISHWASHER WHIRLPOOL WDT710PAYM5 Arrived to inspect dishwasher not cleaning dishes..All water lines were dry at the time of service.Job complete
Near Wimberley, TX 78676
Robert
Job Details: 07/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on job to replace motor,shaft and control. Replaced parts and icemaker despiser is fully operational. The unit still requires drawer wire harness, need to order part. Office to reschedule. Send RP.; ordrng 1 W11397195 (HARNESS)"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "(JJ) Arrived on site for fridge FC icemaker not producing ice. Attempted to perform diagnosis and was not able to get unit into diagnosis mode. Powered unit off at circuit breaker and performed diagnostics mode. After several attempts it went into test mode. Icemaker thermistor was opened. Removed ice,alter and measured icemaker resistance and found thermistor open.. Installed new ice,aker. Tested icemaker harvest and fill cycles. No water leaks detected during service.
Near Burnet, TX 78611
James
Job Details: 07/17/2020
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site and tested operation. Customer stated that the unit will finish a cycle and randomly trip breaker while not in use. Found no fault codes in memes and all functions test good in diagnostics. Found control very hot after diagnostics has ended and there is a capacitor on the control that has visibly failed. Installed new control W10866124 and tested operation. Unit tests good. Job complete
Near China Spring, TX 76633
Jonathan
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV "Arrived on site for refrigerator that is not cooling and is making a clicking sound. Inspected unit and work area. Found unit evaporator fans running but the compressor not running. Removed back cover and found condenser fan not plugged in. The compressor was hot to touch and heard the unit try to start the compressor. Customer stated that that was the sound she was hearing. Tested starting device and found starting device and failed. Replaced starting device and plugged in condenser fan. Compressor was too hot for it to kick on. I advise the customer to give the unit 24 hours to cool down before plugging it back in. Advised that if the issue continues to persist, they would most likely be an issue with a sealed system due to the unit not running with the condenser fan for a year and a half and compressor not kicking on. Customer will call back if further issues persist. Call complete."
Near Austin, TX 78745
Leonardo
Job Details: 07/17/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to test unit for smell. Tested unit found unit not draining correctly tested drain pump. Drain pump not functioning properly. Replaced drain pump. Tested unit, unit working good. No leaks detected. Job complete."
Near Bastrop, TX 78602
Cliff
Job Details: 07/17/2020
DRYER WHIRLPOOL WED49STBW1 Arrived on site to replace previously ordered parts for the dryer. Inspected unit prior to replacing parts and found external vent on home 100% restricted. Informed homeowner of findings and showed them restriction on roof. Homeowner removed screen from dryer vent and removed a brick of lint from roof vent housing. Verified improved airflow at dryer but informed homeowner that vent may still be partially restricted and recommended professional duct cleaning company to fully resolve issue. No further repairs are needed on dryer and dryer is operating properly at this time.
Near Georgetown, TX 78628
Al
Job Details: 07/17/2020
REFRIGERATOR GE GTS16DTHCRWW Arrived to inspect a refrigerator in the garage that was not maintaining temperatures.Confirmed the complaint and found the unit will need a compressor repair.No water hooked up to unit.Job complete
Near Harker Heights, TX 76548
Paul
Job Details: 07/17/2020
WASHER MAYTAG MVWX655DW1 Arrived onsite for a washer with the wash cycle not working correctly. I found the wash plate bolt loose causing the wash plate teeth to get rounded off and not turn with the shaft. I tightened the bolt to get the customer by washing light loads until we can return and replace the wash plate and bolt. Ordering W10902814 washplate & W10752187 screw. ; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate)
Near Austin, TX 78753
Eman J.
Job Details: 07/17/2020
MICROWAVE WHIRLPOOL WMH31017AS4 "Arrived onsite for microwave sparking and not heating. Tested system. Found capacitor, mag and diode faulty from grease build up.
Near , TX 78738
Robert
Job Details: 07/17/2020
OVEN WHIRLPOOL WOS51EC7HS01 Arrived onsite to replace blower and control. Replaced blower and tested unit and unit heating to 350 degrees and fan is operational. No error codes appeared. Job complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 07/17/2020
DISHWASHER WHIRLPOOL MDB4949SDM2 Arrived on job for complaints of not cleaning. Ran diagnostics and found wash motor not running. After replacement test operation wash motor working properly and no leaks detected. Job complete.
Near Killeen, TX 76549
Paul
Job Details: 07/17/2020
WASHER WHIRLPOOL WTW4950HW1 "Arrived onsite for a washer that got louder, wasn’t spinning out, the belt came off and oil was everywhere. I found the gearcase leaking oil and the shield, cam and belt saturated in oil. The shield screws were stripped. I replaced the gearcase, cam, and belt. I found the motor cooling fan loose and slipping on the shaft. The cooling fan won’t get tight enough until it hits the motor housing. The motor, shield, and screws will need to be replaced. I calibrated the control and tested the unit in auto and manual high speed spin. The motor is making a squeaking noise on high speed spin and I suspect the cooling fan blade is causing this noise. Ordering W10832724 drive motor, W11409708 shield, & 2EA WP22001995 screw. ordrng 1 W10832724 (drive motor) and 1 W11409708 (SHIELD ) and 2 WP22001995 (screw)s"
Near Wimberley, TX 78676
Robert
Job Details: 07/17/2020
DISHWASHER FRIGIDAIRE LFID2459VF1A "Arrived onsite to replace control panel. Replaced panel, tested unit and unit starts and functions correctly. No leaks detected at this time. Job complete."
Near Hutto, TX 78634
Andy
Job Details: 07/17/2020
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site for washer not dispensing soap. Tested and inspected unit and found failed dispenser. Attempted to remove failed part and replaced with new and found new dispenser broken in box. Ordering needed part as well control and dispenser motor in case needed. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10862190 (dispenser) and 1 W10864049 (cntrl-elec) and 1 W11201293 (cntrl-elec) and 1 WPW10352973 (switch-dis)
Near Harker Heights, TX 76548
Paul
Job Details: 07/17/2020
DRYER WHIRLPOOL MEDX655DW0 Arrived onsite for a dryer not heating. I tested the unit and found it working properly when set on time dry but not heating when the unit was set to the sensor dry selections. The timer needs to be replaced. Call complete.
Near Austin, TX 78748
Kevin
Job Details: 07/17/2020
WASHER WHIRLPOOL MVWX655DW0 "Arrived on site and inspected washer and found basket is seized it will not separate from gearcase, also found wash plate hub/center is deteriorated and will need to be replaced.
Near Round Rock, TX 78665
Andy
Job Details: 07/17/2020
RANGE WHIRLPOOL WFG975H0HZ0 "Arrived on site for range burner going out at low. Another burner keeps clicking when not on ignite and oven temperature not heating properly. Tested and inspected unit and found burner flame too low, adjusted flame also found failed switch harness, control and temperature sensor. Ordering needed parts. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11233074 (harns-wire) and 1 W11284302 (cntrl-elec) and 1 WPW10181986 (sensor)"
Near Austin, TX 78704
Leonardo
Job Details: 07/17/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site to test unit for unit not draining. Test unit and found glass stuck In drain motor. Removed drain motor and removed glass. Test unit and unit drain correctly.
Near Martindale, TX 78655
Richard
Job Details: 07/17/2020
WASHER MAYTAG MHW5630HC0 Arrived onsite for the washer not working properly. During inspection found that the two front damper shocks are broken and the drain pump is loose and external drain hose is missing . Will need to order parts and office to schedule.; ordrng 1 W11281268 (hose) and 4 W11316663 (grommet)s and 4 W11316664 (pin)s and 4 W11316766 (DAMPER )s
Near San Marcos, TX 78666
Richard
Job Details: 07/17/2020
DISHWASHER WHIRLPOOL WDT730PAHZ Arrived onsite for the dishwasher upper rack wheel came off. During testing found that the upper railing wheel had broke off. Installed new adjuster kit and tested good. Complete
Near Coupland, TX 78615
Cliff
Job Details: 07/17/2020
MICROWAVE KITCHENAID KOCE500ESS07 "Arrived on site to diagnose a microwave oven combination with a microwave that will not operate and an oven that will not go above 175°. Found oven set to Celsius. Reset oven to register Fahrenheit. Microwave will need appliance manager, fuse, and filter board to complete repair..; ordrng 1 W10915648 (cntrl-elec) and 1 W11188752 (FUSE) and 1 W11398764 (FILTER BOARD)"
Near Round Rock, TX 78665
Andy
Job Details: 07/17/2020
MICROWAVE WHIRLPOOL WMH31017HB3 Arrived on site to check microwave and for light not working tested and inspected unit and found failed light housing. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Lakeway, TX 78734
Brandon
Job Details: 07/17/2020
FREEZER THERMADOR T18ID800LP/09
Near Spring Branch, TX 78070
Richard
Job Details: 07/17/2020
REFRIGERATOR LG LFX31925ST/00 Arrived onsite for the refrigerator freezer has frost build up. During testing found that the freezer door gasket had came off causing the freezer door to not shut all the way and seal properly causing the frost build up in the freezer. Adjusted freezer door gasket and freezer door tested good and is now sealing properly. Complete
Near New Braunfels, TX 78132
Luis
Job Details: 07/17/2020
REFRIGERATOR GE GFE29HSDCSS "Arrived on site for no cool. Compressor making loud noise,removed compressor found failed condenser fan motor and defective compressor. Replaced compressor, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Ordering a new fan motorSEE STICKY NOTE; ordrng 1 SEENOTE (PER CS PREV TECH WILL NEED TO RETURN TO INSTALL PART (ND)) and 1 WR60X10358 (CONDENSER FAN)"
Near Austin, TX 78749
Kevin
Job Details: 07/17/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site and inspected refrigerator and found water droplets on the ceiling of the freezer. Spoke with tech line and this is not a known issue. Tech line recommended adding silicone around the perimeter of the fresh food in the freezer section where the liner meets the outer cabinet. After completing this request to the customer monitor refrigerator, took pictures of frozen water droplets. 7728348017"
Near Bastrop, TX 78602
Cliff
Job Details: 07/17/2020
REFRIGERATOR KITCHENAID KFIS20XVMS11 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found water valve seeping into icemaker compartment causing it to freeze over Icemaker fill chute. Valve will need to be replaced to complete repairs. ordrng 1 WPW10312696 (water inlet valve)
Near Georgetown, TX 78633
Al
Job Details: 07/17/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived to inspect refrigerator lighting issues.Confirmed the complaint and found the freezer led was not working, which directly contributed to the refrigerator lighting issues.Removed and replaced the freezer led and unit now operates as designed to customers satisfaction.All water lines were dry at the time of service.Job complete"
Near Round Rock, TX 78665
Andy
Job Details: 07/17/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for microwave sparking. Tested and inspected unit and found failed diode. Removed failed part and replaced with new. Tested unit and found switches bad and blew fuse. Ordering needed parts as well as high voltage parts needed. Office to schedule return trip. Left unit unplugged and advised customer not to attempt to use.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 W10138793 (fuse)s and 1 W10836753 (transformr) and 1 W11252186 (interlock) and 1 W11252187 (interlock) and 1 W11256462 (diode) and 1 W11342846 (CONTROL ) and 1 WPW10531156 (filter)
Near Austin, TX 78750
David S
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site o install previous diagnosed part. I r over the torn door gasket and replaced with new. I ensured the door is sealing properly. No water leaks detected.
Near Leander, TX 78641
Lou
Job Details: 07/17/2020
WASHER WHIRLPOOL WTW8000DW5 "Arrived on site to inspect washer controls not working. Upon further inspection, I placed the unit in diagnostics show error code F7E5. Cleared the code and continued with testing. When the unit got to spin mode, I could hear something rubbing underneath at the rotor/stator area. I removed the rotor, stator and clutch and found where the slider was badly rubbing on the clutch. I found some metal shavings on the clutch and slider. Removed and replaced the clutch and retested and the unit continues to rub. I am ordering the gearcase, slider, clutch and CNOTE-LSO PER CUSTOMER REQUEST No water leaks observed during service. I recommended that the customer not use the unit to prevent any further damage.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE)"
Near Dripping Springs, TX 78620
Robert
Job Details: 07/17/2020
MICROWAVE GE CEB1599SJ2SS "Arrived onsite to replace control display that customer received from GE. Replaced control, tested unit and unit is fully functioning, display is fully lit. Job complete."
Near Hutto, TX 78634
Andy
Job Details: 07/17/2020
WASHER WHIRLPOOL MVWC565FW2 "Arrived on site for washer not operating properly. Tested and inspected unit and found new control bad out of box, and failed drain pump. Ordering needed parts as well as harness and switches in case needed. Office to schedule return trip. No water leaks present at time of service. Left unit unplugged and instructed customer not to use until repairs are done. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11255099 (HARNESS ) and 1 W11399433 (CONTROL ) and 1 W11399437 (DRAIN PUMP ) and 1 WP353244 (pressure switch hose) and 1 WPW10285511 (cycle select switch) and 1 WPW10285517 (cycle select switch) and 1 WPW10285518 (cycle select switch)"
Near Buda, TX 78610
Kevin
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site and found fresh food is still 60° and freezer is still -8° spoke with tech line again they recommended replacing high voltage control board. Disconnected refrigerator from power and replaced board and requested that customer monitor refrigerator for correct operation, job complete"
Near Pflugerville, TX 78660
Kayman
Job Details: 07/17/2020
DRYER GE GUD27ESSM0WW Arrived onsite for dryer with condensation build up after loads. Upon inspection I found the front lent trap full of lent under the lent screen. This being a stacked unit I advised the customer to have someone come out and have vents and vent hose cleaned because the unit is working as designed at this time and vents haven’t been cleaned in 2 years. Job complete.
Near Austin, TX 78704
Leonardo
Job Details: 07/17/2020
COOKTOP KITCHENAID KGCK366VSS01 Arrived on site to test unit for unit smoking. Test unit and found ignitor harness wires melted. Ordering new switch harness WP4456901 ; ordrng 1 WP4456901 (SWITCH HARNESS )
Near Austin, TX 78757
David S
Job Details: 07/17/2020
RANGE WHIRLPOOL WEG515S0FS2 "Arrived on site for range smelling like gas. I inspected the unit and work area. I tested the burners and found the operating as designed with no smell. I tested the bake on the oven and let the oven preheat to 350 degrees to see if the unit is cycling properly. The unit is operating as designed, no gas leaks detected. I spoke to the customer about how the gas range operates."
Near Austin, TX 78758
David S
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for fridge compartment freezing food. I inspected the unit and work area. I found the top vent blocked from allowing air flow to the thermistor. I entered into diagnostics mode and found none of the fans coming on when called for. I exited diagnostics mode and found the vap fan and ice box fan working. I replaced the fridge thermistor, I am ordering the control UI W11043015 to complete the repair. I spoke with the customer about proper air flow for the unit. The office will reschedule, due to the part having to come from the vendor.; ordrng 1 W11043015 (panel-ui)"
Near New Braunfels, TX 78132
Noah D
Job Details: 07/17/2020
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to inspect washer for not cycling, upon inspection found the middle screw not attached along with error codes for overload and motor fault, ran tests on all parts of motor and found no issues other then no movement on agitation due to screw issues. Retightened screw and tested, agitation made loud noise. Will need gearcase and motor. ; ordrng 1 W10006481 (GEARCASE) and 1 W10006487 (MOTOR)"
Near Bastrop, TX 78602
Scott
Job Details: 07/17/2020
RANGE GE JGBS66REK4SS "Arrived on site for range being very hot to the touch . Customers main concern was broiler panel door being extremely hot. Found aluminum foil on bottom of oven blocking vent holes . Ran unit for about 30 mins with temp checks ,all with in specs . Call tech line to confirm and document. No gas leaks detected at time of service . Job complete . Sr 04148609"
Near Austin, TX 78745
Leonardo
Job Details: 07/17/2020
DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site to test unit for unit not heating. Tested unit, found no error codes on control board. Turned heating element on, heating element working as designed. Found customer not using jetdry . Advised customer to use jetdry to dry better.
Near Kyle, TX 78640
Richard
Job Details: 07/17/2020
REFRIGERATOR WHIRLPOOL ED25CQXFB02 Arrived onsite for the refrigerator not making ice and leaking. Installed new water valve and ice maker assembly. Tested and valve and ice maker worked good and ice maker filled with water and no leaks detected. Complete
Near Killeen, TX 76549
Tyler
Job Details: 07/17/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for range that would not heat the oven after running diagnostics I found an F9 error code which stated that there was a miss wired or improperly wired system it within the oven somewhere between the outlet and all the way up into the control board in each individual other hardware piece I could not find a miss placed wire or improperly connecting wire the outlet itself was giving 240 V as it should and the terminal block and wiring system more intact both elements pass the continuity test and the thermostat and fuses all past ohm tests. Upon further inspection I found that the control board on this unit was also no longer sending power to the bake element when you try to turn it on we will need to return with the control board. ; ordrng 1 W11122555 (cntrl-elec)