Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Kevin B.

Kevin B.

WASHER MAYTAG MVWB965HW0 "arrived on site and found washer has been replaced twice since the last visit. Customer is still having the same experience, water is still leaking out the bottom front left side. This is the third washer on site that has had the same issue, took multiple pictures. Spoke with tech line twice on this visit there is no known repairs or corrections in place for this issue. Was advised to turn water down again, this did not have a positive affect on the previous washer. Water flow is not excessive and does not overflow. Took multiple pictures. 7723963214"

Near Broten St, Austin, TX 78748
Brandon C.

Brandon C.

DRYER MAYTAG MEDB835DW1 "Arrived on site for customer complaint of dryer not working, found unit would not turn on or run diagnostic mode. Found 5v DC getting to UIB panel, need to replace UIB panel to run further diagnostic. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10849058 (panel-cntl)"

Near Buchanan Draw Rd, Austin, TX 78738
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Arrived on site. Checked for cooling issues. Found temperature in freezer at 0° and 45° when it was set on the coldest setting in refrigerator compartment. Damper not opening correctly not allowing enough airflow to refrigerator compartment. Will need damper assembly, main control and display to repair unit. unable to find part numbers on service matters part research. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 NEEDDAMPERASSY (NEED DAMPER ASSY ) and 1 NEEDDISPENSERDISPLAY (NEED DISPENSER DISPLAY ) and 1 NEEDMAINCONTROL (NEED MAIN CONTROL) and 1 PARTRESEARCH (PART RESEARCH )"

Near Coyote Trail, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Arrived on site. Checked for cooling issues. Found temperature in freezer at 0° and 45° when it was set on the coldest setting in refrigerator compartment. Damper not opening correctly not allowing enough airflow to refrigerator compartment. Will need damper assembly, main control and display to repair unit. unable to find part numbers on service matters part research. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 NEEDDAMPERASSY (NEED DAMPER ASSY ) and 1 NEEDDISPENSERDISPLAY (NEED DISPENSER DISPLAY ) and 1 NEEDMAINCONTROL (NEED MAIN CONTROL) and 1 PARTRESEARCH (PART RESEARCH )"

Near Coyote Trail, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Arrived on site. Checked for cooling issues. Found temperature in freezer at 0° and 45° when it was set on the coldest setting in refrigerator compartment. Damper not opening correctly not allowing enough airflow to refrigerator compartment. Will need damper assembly, main control and display to repair unit. unable to find part numbers on service matters part research. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 NEEDDAMPERASSY (NEED DAMPER ASSY ) and 1 NEEDDISPENSERDISPLAY (NEED DISPENSER DISPLAY ) and 1 NEEDMAINCONTROL (NEED MAIN CONTROL) and 1 PARTRESEARCH (PART RESEARCH )"

Near Coyote Trail, Seguin, TX 78155
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site for refrigerator ice maker not producing ice. Performed diagnostics mode and tested ice maker cycle. Found ice maker cycle not filling with water. Gained access to heater and found broken wire. Will need to replace left RC door and UI. Office to schedule appointment when ETA is available. Please allow 6 weeks for door to arrive. ; ordrng 1 SEENOTE (SCH APT/ NEEDS AUTH) and 1 W10849514/STAINLESS (LEFT DOOR) and 1 W11039890 (CONTROL )

Near Rio Ancho Blvd, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR MAYTAG MFI2665XEM7 Arrived on site and installed new valve. Tested for proper operation and found unit working properly. All water connections dry at time of service. Job complete

Near Thunder Horse, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite for the refrigerator with a no ice condition. I found the the ice maker working as designed and I found 119 VAC out of the tan wire at the ice maker going to the fill valve but the valve was not opening. I replaced the fill valve and tested. I had the same results. I checked the resistance on the tan wire from the valve to the chassis and it tested good. I tested resistance on the tan wire from the ice maker to the chassis and it tested good. The tan wire in the chassis has to be open or broken. I didn’t have long enough leads on my meter to check this. I called techline and spoke with Dave SR# 7723962152. Dave agreed with the checks that I made that the tan wire has to be bad in the chassis. Dave advised for the customer to call customer service with the file number because he can’t authorize a replacement without a POP. Authorization Number WIEZK00EPL1. Ordering c-notes.; ordrng 1 C-NOTES (THE OFFICE NEEDS TO CONTACT THE CUSTOMER AND

Near Sugaree Ave, Austin, TX 78757
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD93EC0AS02 Arrived on site to to install new handle and new vent. Installed both parts no damaged found on new parts job complete

Near Mission Oaks Blvd, Austin, TX 78735
Paul R.

Paul R.

OVEN WHIRLPOOL WOD51EC0AS02 Arrived onsite for the oven that stopped working after a self clean cycle. I found the oven control panel dead when I arrived. I gave the customer two quotes depending on what might have failed. I replaced the thermal fuse and tested the oven. Both ovens were heating and working as designed. I showed ms the cabinet had a cutout in the bottom that needed to be closed up. Call complete.

Near Morning Cloud St, Lakeway, TX 78734
Steve C.

Steve C.

WASHER WHIRLPOOL WET4027EW1 arrived on site for the unit has a burning smell. Tested the unit and found the motor on the washer is locked up and making noise and has a burning smell. The unit will need a new motor and will also order the pump and capacitor.; ordrng 1 WP3363892 (pump-water) and 1 WP661600 (drive motor) and 1 WP8572717 (start capacitor)

Near W Hwy 6, Waco, TX 76710
Jonathan  S.

Jonathan S.

MICROWAVE GE JE1456KWH02 "Arrived on site for built in microwave not heating Performed diagnostics mode and tested amp to high side, found within range. Found failed high side.

Near Riverview Dr, Georgetown, TX 78628
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325FDAB05 "Arrived to inspect refrigerator not cooling and lights were out. Confirmed the complaint and checked and photographed the evaporator. There was no frost pattern. Removed rear cover and amp checked the start device. The compressor was hot to the touch.UNIT WILL NEED COMPRESSOR, DYE DRYER CAPILLARIES TUBE. . SEALED SYSTEM TECH.876765 TUBE KIT, W10309988 COMPRESSOR, WPW10143759 DRIER; ordrng 1 876765 (TUBE KIT ) and 1 W10309988 (COMPRESSOR ) and 1 WPW10143759 (DRIER)"

Near Bowfield Dr, Killeen, TX 76542
Jonathan  S.

Jonathan S.

MICROWAVE JENN-AIR JMV9196CS0 "Arrived on site for microwave conviction fan making noises. Performed diagnostics mode and tested unit. Sounded as fan was hitting something. Inspected fan. Pulled unit down and found improper insulation of bracket (see SD-QuickPic). Gained access to fan motor. Removed chamber and inspected, no objects found. Installed new chamber and assembled unit. Mounted microwave and tested operation. All tested good."

Near Oconto Dr, Austin, TX 78717
Joseph C.

Joseph C.

WASHER WHIRLPOOL CHW9160GW0 "Arrived on site for “erratic operation” complaint. Inspected unit and found F25 error had returned. Harness checks good. Removed and replaced ACU and MCU. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Manor Rd, Austin, TX 78723
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site to replace damaged refrigerator door. Open door to find that this panel cannot be reversible. There are only two screws in the door panel and not for. Arrived on site to replace damaged refrigerator door. Open door to find that this panel cannot be reversible. There are only two screw holes in the door panel and not four. Please see pictures.; ordrng 1 13107554SQ (dor-fip ss) and 1 PARTSRESEARCH

Near Ocotilla Dr, Marble Falls, TX 78654
Arthur B.

Arthur B.

DRYER MAYTAG MEDB765FW0 "Arrived onsite to install new drum,bracket and overlay to dryer from prior visit’s diagnosis. Removed all parts and installed new replacements. Reassembled. Tested unit. Unit now tumbles quiet and starts as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service."

Near Bridgeport Dr, Temple, TX 76502
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW7500GC0 Arrived on site and replaced control. Unit is now operating as designed. All checks good.

Near Bastrop St, Manor, TX 78653
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site and found unit operating as designed. Replaced scratched door glass. All checks good. Unit is now operating as designed.

Near Cadoz Dr, Austin, TX 78728
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for damaged drum, found drum flaking paint. And will require replacement . ; ordrng 1 WED4815EW1 (DRUM )"

Near Broken Feather Trail, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOSE500ESS00 Arrived on site to test unit for no display. Test unit and found bad fuse thermal. Replaced fuse test unit by heating and unit test good job complete.

Near Summit Pass, Dripping Springs, TX 78620
Lou S.

Lou S.

REFRIGERATOR GE GSH25JSTASS "arrived on site to inspect leaking ice maker. Upon further inspection, the customer advised that the ice maker was leaking water and it leaked out of the fc section onto the floor. Checked the ice maker and it was off. I found a large amount of ice debris under the ice bin, ice maker, and on the auger motor housing. I turned the ice maker on and it never harvested. I tested the motor ad solenoid and the motor did not come on ad the solenoid never moved either. I removed the motor housing and found that it was frozen. I tested ohms to the motor and solenoid and the motor was good but the solenoid was open. I thawed the ice off of it and reinstalled it and the motor began to operate but was dragging and the solenoid still did not operate. I am ordering the motor, solenoid, auger Drive ad will return with the ice maker and valve. Scheduled return service for 01/22/19. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WR02X11941 (dr

Near Liberty Oaks Blvd, Cedar Park, TX 78613
Lou S.

Lou S.

RANGE AMANA AER6303MFS1 "arrived on site to inspect range cooktop element not working. Upon further inspection, I turned the unit on and the back left element came on. The element began to glow. After a few minutes the element began to turn off on its own and turn back on. I explained to the customer that the element works in that manner as the element gets to its set temp, the sensor in the element will sense it and let the control know to turn the heat off. Once it gets to a set low temp, the sensor will let the control know and the element will come back on. I removed and replaced the switch and element and tested again with the same results. I contacted Techline and spoke to Robert and advised him of the issue. Robert concurred with me stating that the sensor in the element tells the control when to turn the element on and turn it off. Robert provided File #7723968324. Job completed."

Near Appalachian Trail, Leander, TX 78641
Jerry C.

Jerry C.

RANGE WHIRLPOOL WFG550S0HZ0 "WFG550S0HZ0 Arrived to inspect broil ignition issues. I tested the unit and it could be heard attempting ignition, but would not ignite and no spark could be seen. I found the ignition wire for the broil igniter incorrectly routed and I corrected. I attempted ignition five times and it ignited instantly without fail. Operational test good, no gas leaks detected during service."

Near Holiday Creek Ln, Georgetown, TX 78633
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFC310S0EB1 Arrived on site to test unit for burner not working. Found receptacles completely burned and all wires will need new harness. Ordering new harness WPW10279107 office to reschedule. ; ordrng 1 WPW10279107 (COOKTOP HARNESS )

Near E Slaughter Ln, Austin, TX 78747
Brandon C.

Brandon C.

WASHER MAYTAG MVWB850YG1 "Arrived on site for tub and tub ring replacement, after I replaced parts, unit tested good."

Near Cordill Ln, Spicewood, TX 78669
Clif L.

Clif L.

DRYER KENMORE 110.6982201 Arrived on site to diagnose a dryer that is making unusual noise. Found idler pulley completely locked up causing noise. Replaced idler pulley and all four rollers from repair kit and tested unit. Found all is functioning properly at this time.

Near Tweed Berwick Dr, Austin, TX 78750
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW1 "Arrived on site and inspected washer and found lid is broken on the left hinge, lid will need to be replaced as well as lid hinges, hinges, also found detergent drawer is broken and siphon is not working properly. Will need to order all parts to correct issue. No water leaks from connections at time of service, job complete.; ordrng 1 W10270398 (hinge) and 1 W10270399 (hinge) and 1 W11117421 (lid) and 1 W11127356 (drawer) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge) and 4 WPW10078270 (screw)s"

Near Desert Primrose Dr, Austin, TX 78748
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site for refrigerator leaking water. Found water buildup in bottom of RC. Gained access to evaporator drain line. Removed ice from bottom of evaporator with steamer. Attempted to clear drain line with weed eater string and metal wiring. Gained access to drain pan and line. Removed drain line and found dust in RC drain line. Attempted clear from back. Called tech support and spoke with T.J (7723966113). Whirlpool will be contacting customer with 5 to 7 business days. Cleaned water out of bottom of RC. Advised customer unit will still leak water.

Near Centerbrook Pl, Round Rock, TX 78665
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Arrived to inspect unit not cooling. Verified complaint and service tested the unit. Checked voltage at the main control and discovered there was no voltage going to the compressor or fan. Ordered W11035752 main control.NEEDS MORE WORK.; ordrng 1 W11035752 (MAIN CONTROL )

Near Lakeview Dr, Killeen, TX 76542
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KUDP01FLSS3 "arrived on site and inspected dishwasher and found lower left-hand corner of door is making contact with kickplate when opening and closing. Took picture of kickplate ridge with paint removed from contact. Door is level, hinges are operating properly, recommended to customer that because this model has dual kick plates that the one with the ridges be left off. Quoted customer for hinge/door adjustment.

Near Beachmont Ln, Austin, TX 78739
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "KFIS29PBMS00 Arrived to inspect no ice. I found the unit had produced a limited amount of ice, but not nearly enough for the amount of time it had ran since compressor replacement. The compressor was making excessive noise and the customer said that it had been even louder prior to my arrival. I suspect the replacement compressor was faulty and it will require replacement. Office to order compressor and schedule for two hours service. No leaks observed during service. ; ordrng 1 CNOTES (SEALED SYSTEM SERVICE) and 1 SF8404 (SERVICE PORT) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer)"

Near W Esparada Dr, Georgetown, TX 78628
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF540PADM3 "arrived on site to inspect dishwasher leaking water. Upon further inspection, I placed the unit in diagnostics with no error codes showing. The customer advised that the unit is leaking from the same area, but not as much. I checked the right hinge area and found where the unit is leaking from there. I opened the door and found a large amount of suds in the tub. Also found water debris running along the top of the door areas where the door meets the gasket. I inspected the gasket and found it pinched in the top right corner and water was leaking through the gasket and down the side of the inner door panel. I advised the customer of my findings ad am ordering the door gasket. I scheduled returned service for 01/21/19. Customer was advised to watch for the leak should they use the unit before I return to replace the gasket. ; ordrng 1 WPW10524469 (gasket)"

Near Jacksboro Trail, Austin, TX 78717
Brandon C.

Brandon C.

OVEN WHIRLPOOL WFE540H0ES1 "Arrived on site for customer complaint of oven control not working. Found roach infestation took out control. I replaced control, instructed customer to take care of roaches. They know this is not covered under warranty.

Near Sunfire, Spicewood, TX 78669
Diego G.

Diego G.

DISHWASHER AMANA ADB1400AGS1 Arrived on site. Check for multiple issues. Found hoses clogged up not allowing water to drain out correctly. Also found missing spring Allowing door to fall down without tension. Will need hoses and spring I will bring drain pump for back up. Rescheduled for 1/22/19; ordrng 1 W10337934 (spring) and 1 W10878507 (HOSE )

Near Klein Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER AMANA ADB1400AGS1 Arrived on site. Check for multiple issues. Found hoses clogged up not allowing water to drain out correctly. Also found missing spring Allowing door to fall down without tension. Will need hoses and spring I will bring drain pump for back up. Rescheduled for 1/22/19; ordrng 1 W10337934 (spring) and 1 W10878507 (HOSE )

Near Klein Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER AMANA ADB1400AGS1 Arrived on site. Check for multiple issues. Found hoses clogged up not allowing water to drain out correctly. Also found missing spring Allowing door to fall down without tension. Will need hoses and spring I will bring drain pump for back up. Rescheduled for 1/22/19; ordrng 1 W10337934 (spring) and 1 W10878507 (HOSE )

Near Klein Meadows, New Braunfels, TX 78130
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KBFN502ESS02 Replaced all LED module controls in refrigerator. Replaced all LED module controls in refrigerator. Tested unit and found all is working properly at this time. No further repairs are needed and no leaks were found at time of service.

Near Naranjo Dr, Georgetown, TX 78628
Arthur B.

Arthur B.

MICROWAVE GE PVM9005SJ3SS "Arrived onsite for customer complaint of microwave door not closing properly and radiation leakage. Used microwave leak tester and found highest reading wash 2.17 mW\cm2. Called GE Techline Tony Reference #190117-001979 and advised that door will have some play on top latch due to design. Also there will be some leaking. Anything lower than 4.5mW/cm2 is considered normal. Unit works as intended. Due to customer instruct. No other issues found."

Near Whispering Meadows Dr, Hewitt, TX 76643
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ0 "Arrived on site and found unit operating as designed, arrived onnsite and found gasket closure problem. Used heat gun and adhesive to repair. Unit is now operating properly."

Near Hubert R Humphrey Rd, Manor, TX 78653
Steve C.

Steve C.

REFRIGERATOR MAYTAG MSF25D2EAW00 Arrived on site to replace all the parts from previous tech diagnosis. Replaced all parts and added 5 ounces of refrigerant. Tested the unit and the unit is working properly. All water connections were dry at the time of service.

Near Lindenwood Ln W, Hewitt, TX 76643
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHW00 "Arrived on site for filter issue. Found filter stuck in housing, removed filter and housing. Found housing causing filter not being able to be removed, adjusted housing tested filter operation good."

Near The High Rd, Austin, TX 78746
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for oven not going past 185 when set at 240 or 350. Test unit and found light turning on and off and then oven light stayed on could not turn off. Replaced control board. Test unit and unit got to 240 after replacing board job complete.

Near Exposition Blvd, Austin, TX 78703
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and replaced panel. All checks good. Unit is now operating as designed.

Near Rooba St, , TX 78728
Lou S.

Lou S.

DRYER WHIRLPOOL WED75HEFW1 "arrived on site to inspect dryer not drying clothes. Upon further inspection, I removed the top panel and turned the unit on and could see the element glowing. I tested the unit components and all are operating. No lint observed during service, job completed."

Near Courtney Ln, Cedar Park, TX 78613
Lou S.

Lou S.

FREEZER WHIRLPOOL WRB322DMBM00 "arrived on site to inspect no cool in freezer. Upon arrival, I found the unit unplugged. I plugged the unit back in and removed the back cover and checked amps at the compressor. My amp reading was .02 amps. I put the unit back in its place and removed the fc door and Evap cover. I found that the evaporator had no frost pattern, which tells me there’s a leak somewhere in the system. I advised the customer of my findings and the repairs it will need. Customer contacted Lowe’s and she advised that she will get the unit replaced as it’s the second one she’s had. I advised that I will order the necessary parts and schedule repair. I am ordering a sealed system...compressor, access valve, dryer, and evaporator. CNOTE 2 HR JOB. Office to schedule return service. No water leaks observed during service. I advised the customer that if she gets the unit replaced to please notify the office to cancel repair. ; ordrng 1 CNOTE (2 HR JOB) and 1 TJ90SF8404 (ACCESS VALV

Near Layne Loop, Leander, TX 78641
Lou S.

Lou S.

COOKTOP GE JGP940BEK2BB "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the front left Ignitor and installed a screw to the back right burner head. Tested the unit and it operated as designed. No gas leaks detected during service, job completed."

Near Lake Livingston Dr, Georgetown, TX 78628
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ06 "WRF555SDFZ06 Arrived to inspect door issue. I found the center and lower mullion mounts had failed. I removed and replaced the mullion and tested. Operational test good, no leaks observed during service."

Near Co Rd 251, Georgetown, TX 78633
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL KOCE507ESS05 Arrived on site to to replaced switch harness. Replaced harness test unit and unit test good job complete

Near Clumpgrass Cove, Austin, TX 78735
Scott  M.

Scott M.

OVEN KITCHENAID KEMS378SSS04 Arrived on site replaced inverter . Unit is now heating up to WP specs .

Near Bon Terra Dr, Austin, TX 78731
Robert J.

Robert J.

DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on job for complaints of dishwasher not cleaning. Water temperature good TEC line recommends replacement of oui sensor. 7723961197. ; ordrng 1 W11084121 (sensor)

Near Antigua Cove, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL ED5VHEXVQ02 "Arrived on site. Check for dispenser issues. Found tab broken on bracket not allowing contact with switch for water. Replaced bracket and cycle, all functions tested OK. No leaks present. Job complete"

Near Plantation Dr, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL ED5VHEXVQ02 "Arrived on site. Check for dispenser issues. Found tab broken on bracket not allowing contact with switch for water. Replaced bracket and cycle, all functions tested OK. No leaks present. Job complete"

Near Plantation Dr, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL ED5VHEXVQ02 "Arrived on site. Check for dispenser issues. Found tab broken on bracket not allowing contact with switch for water. Replaced bracket and cycle, all functions tested OK. No leaks present. Job complete"

Near Plantation Dr, Seguin, TX 78155
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site for no ice and freezer not freezing. Checked fresh food evaporator diagnosed leak in silver aluminum evaporator. Replaced compressor,uv drier and installed updated fresh food evaporator. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Repair covered u fee project code S71233 (DOUBLE L) C-NOTE; ordrng 1 CNOTE (S71233 DOUBLE LABOR)"

Near Big Bend Dr, Austin, TX 78731
Clif L.

Clif L.

DISHWASHER KENMORE 665.13963K017 Arrived on site to replace clip for upper rack. Replaced clip and collected remaining balance on repair. No further repairs are needed and no leaks were found at time of service.

Near Challenger, Lakeway, TX 78734
Wesley P.

Wesley P.

RANGE KITCHENAID KOSE500ESS03 Arrived on site and found door falling apart and can’t missing. Ordering needed parts. All else checks good. ; ordrng 1 W10351279 (VENT COVER) and 1 W10615236 (STAINLESS PANEL)

Near US-290, Manor, TX 78653
Paul R.

Paul R.

FREEZER KENMORE 253.28732C0 Arrived onsite for the freezer not cooling correctly. I found the compressor very hot and only drawing .14 amps. I suspect either a bad compressor or a leak.

Near Bottlebrush Dr, Austin, TX 78750
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS970CIDE01 "Arrived on site for refrigerator dispenser leaking water and top freezer not cooling. Customer stated that last week top part was not cooling. Measured temperature in RC at 37° , top FC at 0° and bottom-1°. Tested dispenser and found not dispensing. Removed ice container and found ice chute had ice cubes setting in it (see SD-QuickPic). Removed cubes and installed ice container. Checked ice door operations . Tested dispenser Called tech support and spoke with Andy. He stated make sure customer is not over fill cup when dispensing ice and check ice chute. Performed diagnostics mode and checked thermistor and evaporator fan and air baffle. Inspected RC and FC door seal. All tested good, no water leaks present."

Near Westmeadow Trail, Round Rock, TX 78665
Thomas L.

Thomas L.

DRYER MAYTAG MEDC465HW0 Arrived on site for no heat condition. Unit is not heating. Unit has open heat contacts on selector switch as per original diagnosis. Replaced switch. Unit now heats properly. Dryer and garage venting are clean.

Near Iroquois Dr, Smithville, TX 78957
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRT106TFDB01 Arrived onsite for customer complaint of top mount refrigerator not cooling properly. Tested unit and found evaporator fan seized. Removed and replaced evaporator fan. Reassembled and tested. Good frost pattern and air flow coming from evaporator. No other issues found. No water connections made to unit at time of service.

Near Enterprise Blvd, Hewitt, TX 76643
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Checked for not advancing issues. Found bank control. Replaced control and cycled, all functions tested OK. Also found drain line too far down drain. Adjusted drain line and secured with tire wraps all checked OK. No leaks present. Job complete"

Near Noel Forest, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Checked for not advancing issues. Found bank control. Replaced control and cycled, all functions tested OK. Also found drain line too far down drain. Adjusted drain line and secured with tire wraps all checked OK. No leaks present. Job complete"

Near Noel Forest, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Checked for not advancing issues. Found bank control. Replaced control and cycled, all functions tested OK. Also found drain line too far down drain. Adjusted drain line and secured with tire wraps all checked OK. No leaks present. Job complete"

Near Noel Forest, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Replaced control assy and ran washer, all functions tested ok. No leaks present. Job complete."

Near Hillje Rd, Kingsbury, TX 78638
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Replaced control assy and ran washer, all functions tested ok. No leaks present. Job complete."

Near Hillje Rd, Kingsbury, TX 78638
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Replaced control assy and ran washer, all functions tested ok. No leaks present. Job complete."

Near Hillje Rd, Kingsbury, TX 78638
Thomas L.

Thomas L.

FREEZER WHIRLPOOL WRS571CIDM02 Removed and replaced overfilling and spilling icemaker. All water connections are dry.

Near Oak Vista Dr, Burnet, TX 78611
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for “no heat” complaint. Inspected unit and found faulty magnetron. Removed and replaced magnetron. Tested unit. Unit is performing as designed.

Near Shady Ln, Austin, TX 78721
Wesley P.

Wesley P.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site and found u it fuse and control blown. Replaced both parts. Now unit is operating as designed. All checks good.

Near US-290, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for ice cube issue. Found ice cubes Stuck together,removed ran diagnostics on icemaker diagnosed tray warped and over filling. Installed new icemaker assembly."

Near Leland St, Austin, TX 78704
Al R.

Al R.

WASHER MAYTAG MVWC400XW3 Arrived to inspect washer not draining. I confirmed the complaint and used my shop vacuum to extract the tub full of water. I removed the drain pump and discovered debris in the pump. . Removed the debris and spliced a broken wire that led to the drain pump. Reassembled the unit and unit tested as designed. All water lines were dry at the time of service.

Near Cameron Park Rd, Temple, TX 76502
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED8700EC0 "Arrived on site and found dryer is displaying airflow error when running, inspected vent on the exterior of the house and there is some airflow. Found that entire dryer vent run is PVC and has at least two 90° turns before it exits the house. PVC is not a recommended vent material dryer is still able to dry a load of clothes in one cycle. Recommended customer consider replacing PVC with a correct vent material, job complete."

Near Ridgemont Ct, West Lake Hills, TX 78746
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW2830WS01 Arrived on site to test unit for F8E0 fan speed to slow. Customer stated upper and lower oven are giving the error. Replaced upper blower . Test both ovens after replaced blower and no error codes found at this time job complete.

Near W 30th St, Austin, TX 78703
Lou S.

Lou S.

WASHER MAYTAG MVWB765FW3 "arrived on site to inspect washer deep fill not working. Upon further inspection, I placed the unit in diagnostics and it showed error codes F7E9-locked rotor and F0E3-overload. I cleared the codes and continued with testing and the unit operated as designed with no error codes at the end of testing. I tested spin and agitate in manual test mode and the unit operated as designed. I placed the unit on bedding mode with deep water wash and started the unit. The unit filled to the pre-determined water level. I advised the customer of my findings. When I arrived the unit was in normal wash mode with deep water wash. I advised the customer that the unit will only sense the water level in normal wash mode and not get the deep water wash they’re expecting. I made recommendations for use and care for the unit. No water leaks observed during service, job completed."

Near S Bagdad Rd, Leander, TX 78641
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL KUDS30FXSS1 "Arrived on site for dishwasher not powering on. Performed diagnostics and tested incoming voltage, found within range. Traced voltage up to fuse, and found no out going voltage. Powered unit down and tested fuse resistance and fond opened. Schedule return for Monday the 21st. Paid in full on credit card. ; ordrng 1 W10402110 (fuse KIT)"

Near Angela Dr, Liberty Hill, TX 78642
Scott  M.

Scott M.

WASHER WHIRLPOOL WET4027HW0 "Arrived on site for washer leaking . Ran diagnostics no error codes . Checked all connections . Did notice basket leaning to front of unit so that when filling water was splashing on plastic cap and not in tub adjusted front feet to level unit to bring tub back to center of unit . Filled again ,water is going int tub and not rim . Explain to customer to evenly distribute close and not just to fill the front part of the machine up. All checked good during diagnostics. No water leaks detected at time of service. Job complete. If problem occurs again recommend changing out Suspension rods. Will need twoman, two hours."

Near Shady Ln, Austin, TX 78721
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and corrected right side rail and installed new stops. Unit is now operating as designed. All checks good.

Near Brean Down Rd, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW6800WL1 "Arrived site for washer not spinning. Performed diagnostics mode and found error code F-51. Checked basket to spin freely. Removed basket and installed tub. Tested motor motor and RPS sensor resistance at control , found within range. Ran spin cycle and found failed bearing.

Near Angela Dr, Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived on site to test unit for fan switch to hard to turn. Test unit and found switch not installed correctly. Removed fan switch and turned switch around test unit and unit test good builder was there and saw unit working correctly.

Near Baythorne, Austin, TX 78747
Leonardo C.

Leonardo C.

MICROWAVE JENN-AIR JMW2327WS02 Arrived on site to replaced fuse. Replaced fuse and test unit and unit blew fuse again. Test all switches and all switches test good will need to call tech support will need to reschedule for 2 hours and test with tech support. ; schdld next appmnt for 1/23 WED !

Near Colorado St, Austin, TX 78701
Diego G.

Diego G.

DRYER MAYTAG MEDX655DW1 "Arrived on site. Check for no heat issues. Found cut off bad not allowing heater to kick on. Part 51.15 dr590 159.99. Replace cut off and cycled, all functions tested OK. . Job complete"

Near Oakmont Cir, New Braunfels, TX 78132
Diego G.

Diego G.

DRYER MAYTAG MEDX655DW1 "Arrived on site. Check for no heat issues. Found cut off bad not allowing heater to kick on. Part 51.15 dr590 159.99. Replace cut off and cycled, all functions tested OK. . Job complete"

Near Oakmont Cir, New Braunfels, TX 78132
Diego G.

Diego G.

DRYER MAYTAG MEDX655DW1 "Arrived on site. Check for no heat issues. Found cut off bad not allowing heater to kick on. Part 51.15 dr590 159.99. Replace cut off and cycled, all functions tested OK. . Job complete"

Near Oakmont Cir, New Braunfels, TX 78132
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the dispenser and ran diagnostics. The unit completed the cycle, dispensed rinse aid, and worked as designed. There were no water leaks present at the time of service. Call complete."

Near Rutherford Dr, Leander, TX 78641
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site for customer complaint of unit over producing ice, found faulty bin thermistor, I replaced bin thermistor, unit tested good.

Near Martin Rd, Dripping Springs, TX 78620
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW7500GW2 Arrived on site and found unit operating as designed. Advised customer on use and care. All functions check good in diagnostics. Unit sounds are normal.

Near Cadoz Dr, Austin, TX 78728
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced rails and wheels for upper rack. All functions tested OK. No leaks present. Job complete

Near Limestone Creek, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced rails and wheels for upper rack. All functions tested OK. No leaks present. Job complete

Near Limestone Creek, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced rails and wheels for upper rack. All functions tested OK. No leaks present. Job complete

Near Limestone Creek, New Braunfels, TX 78130
Jerry C.

Jerry C.

REFRIGERATOR JENN-AIR JUB24FRARS00 "JUB24FRARS00 Arrived to instal part. I removed and replaced the door switch and the issue with the lighting was corrected. Operational test good, no water connections to unit."

Near Brant Dr, Georgetown, TX 78633
Steve C.

Steve C.

OVEN MAYTAG CWG4020AAB "Arrived site for the unit is leaking gas. Customer had at a gas company and advise that there is a gas leak coming from the oven. Tested the unit and found a gas leak is coming from the regulator. Unit will also need a new gas line and oven valve due to the bake will not ignite.Found the parts are discontinued and office will need to contact AHS. ; ordrng 1 7501P134-60 (valve, oven) and 1 7510P036-60 (regulator) and 1 CNOTE (DISCONTINUED ) and 1 RESEARCH (GAS LINE)"

Near S 26th St, Waco, TX 76706
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose the refrigerator that is not producing ice. Found icemaker thermostat failed and non-operational causing unit not to cycle. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Valley View Dr E, Leander, TX 78641
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for open close door error. Test unit and found bad 3 way switch. Replaced switch test unit and unit test good no more error code job complete

Near Berkman Dr, Austin, TX 78723
Jerry C.

Jerry C.

DISHWASHER KITCHENAID KDPE234GPS0 KDPE234GPS0 Arrived to instal parts. I removed and transferred all parts from the faulty tub and installed the replacement control. I reinstalled the unit and tested within service test mode. All functions were present and it functioned as designed. No leaks observed during service.

Near Autumn Trail, Georgetown, TX 78626
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site. Check for freezing issues. Found temperature in refrigerator at 34°. Found damper staying open and not closing when it should. Adjusted damper all checked OK. Instructed customer to make sure no liquids or fruits are close by vent because it can cause things to freeze up. No leaks present. Job complete

Near Castle Breeze Dr, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site. Check for freezing issues. Found temperature in refrigerator at 34°. Found damper staying open and not closing when it should. Adjusted damper all checked OK. Instructed customer to make sure no liquids or fruits are close by vent because it can cause things to freeze up. No leaks present. Job complete

Near Castle Breeze Dr, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site. Check for freezing issues. Found temperature in refrigerator at 34°. Found damper staying open and not closing when it should. Adjusted damper all checked OK. Instructed customer to make sure no liquids or fruits are close by vent because it can cause things to freeze up. No leaks present. Job complete

Near Castle Breeze Dr, Seguin, TX 78155
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL DU840SWKQ0 Arrived on site and replace timer due to failed motor. Unit now works properly with no water leaks.

Near Co Rd 269, Bertram, TX 78605
Diego G.

Diego G.

OVEN WHIRLPOOL WFG745H0FS0 "Arrived on site. Checked for temp issues . Found loose connection at temperature sensor not making contact. Repositioned connector and reconnected to temp sensor and cycled, all functions tested OK. No leaks present. Job complete"

Near Canyon Lake, TX 78130
Diego G.

Diego G.

OVEN WHIRLPOOL WFG745H0FS0 "Arrived on site. Checked for temp issues . Found loose connection at temperature sensor not making contact. Repositioned connector and reconnected to temp sensor and cycled, all functions tested OK. No leaks present. Job complete"

Near Canyon Lake, TX 78130
Diego G.

Diego G.

OVEN WHIRLPOOL WFG745H0FS0 "Arrived on site. Checked for temp issues . Found loose connection at temperature sensor not making contact. Repositioned connector and reconnected to temp sensor and cycled, all functions tested OK. No leaks present. Job complete"

Near Canyon Lake, TX 78130
Jerry C.

Jerry C.

DRYER WHIRLPOOL LGR7646JQ1 "LGR7646JQ1 Arrived to inspect no heat. I discussed the issue further with the customer and found the issue was actually after some extended time, the unit would not heat. I tested and after approximately 35 minutes, the unit failed to re-ignite. I removed and cleaned the flame sensor lens and then removed and replaced the gas valve coils. I reinstalled the flame sensor and tested. The unit appeared to heat normally and I did not see any further missed ignitions. No gas leaks detected during service and lint within chassis was negligible."

Near E 20th St, Georgetown, TX 78626
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and replaced control board diagnosed by previous technician, after replacement insured range is operating properly. Job complete."

Near Sand Post Pl, San Marcos, TX 78666
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to test unit for unit not spraying water. Test unit and found bad sump and motor. Replaced sump and motor test unit and unit test god no leaks present at this time.

Near W 9th St, Austin, TX 78703
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced adjuster kit and tested upper rack. All functions tested OK. No leaks present. Job complete

Near Limestone Creek, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced adjuster kit and tested upper rack. All functions tested OK. No leaks present. Job complete

Near Limestone Creek, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced adjuster kit and tested upper rack. All functions tested OK. No leaks present. Job complete

Near Limestone Creek, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 Arrived on site. Replaced timer due to not advancing. All functions tested OK. No leaks present. Job complete

Near Creekside Way, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 Arrived on site. Replaced timer due to not advancing. All functions tested OK. No leaks present. Job complete

Near Creekside Way, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 Arrived on site. Replaced timer due to not advancing. All functions tested OK. No leaks present. Job complete

Near Creekside Way, New Braunfels, TX 78130
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on sote for unit not dispensing soap. Replaced dispenser and Testd good, no leaks on site"

Near Flora Vista Loop, Round Rock, TX 78681
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED4815EW1 Arrived on site and found screen melted. Advised on airflow. Replaced screen

Near Farm to Market Rd 1325, Austin, TX 78728
Wesley P.

Wesley P.

DRYER AMANA NED4655EW1 Arrived on site and used dryer repair kit to replace squeaking pulley wheel. All checks good. Unit is now operating as designed.

Near Darjeeling Dr, Pflugerville, TX 78660
Steve C.

Steve C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for the unit is leaking oil. Tested the unit and found the unit is leaking oil from the gear case and damaged the motor, cam and shield as well. Replaced all parts and calibrated the unit. Unit is working properly and all water connections were dry at the time of service."

Near Catalpa Ct, Belton, TX 76513
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017FS0 "arrived on site to inspect microwave with no power. Upon further inspection, I found the unit with no power. I tested the voltage at the outlet and it was good. I found that the lower interlock was in the closed position while the unit door was open. I tested ohms to the fuse and found it open as was the bottom door switch. I removed and replaced the fuse and all switches along with both interlocks and tested the unit and it operated as designed. I advised the customer of my findings. Job completed."

Near Canadian Springs Dr, Leander, TX 78641
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW5000DW1 "WTW5000DW1 Arrived to inspect draining issue. The customer described an issue where the clothes were soaking wet at the end of a cycle. I corrected chassis lean and centered the basket within the chassis. During automatic service test mode, the unit stopped draining too soon and there was too much water within the tub. I inspected and found the harness mis-routed and pulling on the pump connector. I corrected the harness routing and correctly seated the connector and tested three more times and the unit worked as designed. The water softener had leaked resin beads into the cold water inlet, but a plumber had already cleared it. No leaks observed during service."

Near Cyril Dr, Hutto, TX 78634
Brandon C.

Brandon C.

WASHER KITCHENAID KDTE234GPS0 "Arrived on site for customer complaint of dishwasher not completing cycles, found faulty control board, I replaced control, unit tested good."

Near Double L Drive, Dripping Springs, TX 78620
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS92EC0AS04 "Arrived on site for oven making popping noises and burning smell. Removed unit and gained access to control and cooling fan. Disassembled junction box and inspected wire nuts. Inspected wire harness and connection. Disassembled door and inspected. Assembled unit and performed diagnostics mode. Checked fault code , none found. Popping seems to be the unit settling. No signs of burning. All tested good."

Near Martindale Ave, Liberty Hill, TX 78642
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS04 arrived on site. Checked for noise issues. Oven still making noise when in use. Called tech support and they are recommending to disconnected each component to figure out where noise is coming from. After further diagnosis couldn’t pin point noise. Will need both blowers and elements. Allow 2HRS. Office to reschedule. File#7723947432; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 2 W10861504 (BLOWER )s

Near Dry Comal Dr, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS04 arrived on site. Checked for noise issues. Oven still making noise when in use. Called tech support and they are recommending to disconnected each component to figure out where noise is coming from. After further diagnosis couldn’t pin point noise. Will need both blowers and elements. Allow 2HRS. Office to reschedule. File#7723947432; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 2 W10861504 (BLOWER )s

Near Dry Comal Dr, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS04 arrived on site. Checked for noise issues. Oven still making noise when in use. Called tech support and they are recommending to disconnected each component to figure out where noise is coming from. After further diagnosis couldn’t pin point noise. Will need both blowers and elements. Allow 2HRS. Office to reschedule. File#7723947432; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 2 W10861504 (BLOWER )s

Near Dry Comal Dr, New Braunfels, TX 78132
Jerry C.

Jerry C.

WASHER AMANA NTW4516FW1 "NTW4516FW1 Arrived to inspect noise. I entered service test mode and found F7E5 and F2E1 stored. I found the cam assembly worn and making contact with the driven pulley. I removed and replaced the cam and calibrated the unit. I tested in manual and automatic service test modes and the unit squealed during spin ramp up, but the grinding noise was corrected. I could not determine the exact source of the squeak, but it appeared to be from the motor and the motor shaft assembly may be coming apart. Office to order motor, belt and cam and the gear case may be needed. No leaks observed during service. Minimal internet signal at the location, office to contact the customer to arrange return service.; ordrng 1 CNOTES (SCHEDULE SERVICE) and 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 WPW10006384 (drive belt)"

Near Sloan St, Taylor, TX 76574
Leonardo C.

Leonardo C.

RANGE GE JS660SL1SS Arrived on site to to replace board. Replaced board test unit and unit test good display working correctly job complete.

Near E 6th St, Austin, TX 78702
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH32519FS1 "Arrived on sote for unit display turning off, replaced control and control screen and Testd good. Closing doc in quick pic"

Near Leonardo Dr, Round Rock, TX 78665
James C.

James C.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and installed new ice maker fan. Tested for proper operation and found unit working properly. Job complete

Near Lions Lair, Leander, TX 78641
Lou S.

Lou S.

WASHER WHIRLPOOL WFW8640BW0 "arrived on site to inspect washer error code. Upon further inspection, I placed the unit in diagnostics and the unit showed error code F9E1 Long drain. I cleared the code and continued with testing. The unit operated as designed but during draining, I could tell the water flow from the drain tube to the pipe was slow. I removed the front panel and removed the drain filter and found some debris inside (hair pins, other). Using my wet vac, I cleaned the drain pump out and removed the hose under the tub and cleared the debris from the hose. I put the unit back together and tested. The unit operated as designed and the drain water flow improved greatly. No water leaks observed during service, job completed."

Near Boxwood Loop, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC400ES00 "arrived on site to inspect refrigerator no water dispensing. Upon further inspection, the customer advised that they replaced the filter and the water barely dispenses. I removed the filter and using a bypass to the housing, I tested the dispenser and it operated as designed. Using the old filter, I installed it and tested the dispenser and it operated as designed. I replaced it with a new filter and it did not work. Looking at the filter, it was not the correct filter for this unit, but the package said it was (off brand). I advised the customer to use Whirlpool approved filters. The filter that was installed was another off brand and it worked. No water leaks observed during service. Job completed."

Near Old Blue Mountain Ln, Georgetown, TX 78633
Lou S.

Lou S.

COOKTOP KITCHENAID KCGS556ESS02 "arrived on site to inspect cooktop burners. Upon further inspection, the customer advised that the middle burner was making a ticking noise when lit. I tested the unit and I could hear a popping noise while the burner was on and some of the areas on the burner head there was no flame. I removed the burner head and found the orifice holder had debris from food spillage. I removed the orifices and found them dirty. I cleaned the orifices and the orifice holder was cleaned. Tested the unit and it operated as designed. I tested the remaining burners and all operated as designed. No gas leaks detected during service, job completed."

Near Lavon Bend, Austin, TX 78717
James C.

James C.

DISHWASHER WHIRLPOOL WDF760SADM0 Arrived on site and tested operation. I found that the diverter on the sump has been leaking and I also found steam getting out through the door gasket. Unit will need a new sump and motor assembly and door gasket to repair the leak. Office to get authorization for repair; ordrng 1 CNOTE (AUTHO) and 1 W10300924V (door seal) and 1 WPW10671942 (sump and motor assy)

Near Prickly Pear Cove, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Arrived on site for water leaking at time of visit no water leaking. Per customer water appears to be leaking from control housing. Removed housing found large gaps between liner and vents,no traces of water leaking from vents. Added adhesive to gaps."

Near Lancret Hill Dr, Austin, TX 78745
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF954CIHZ9B Arrived on site for door that was not level and not closing properly. The right fresh food section door was not properly aligned. Adjusted right front foot to level unit and all is now well. All water connections are dry.

Near Hereford, TX 79045
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDT720PADM1 "WDT720PADM1 Arrived to inspect ways and dry issues. I found 6-6 and 7-1 stored in memory. I ran the unit through a complete service test mode, resetting the control and monitoring current draw of the heater. The heating issue was corrected and the heater drew the correct amps. I advised the customer to use less detergent (pods were being used,) approximately one tablespoon as a starting point, city water and pre-rinsing considered. I discussed the use of rinse agent and the importance of purging cold water from the sink, prior to use. Operational test good, no leaks observed during service.

Near Evergreen Cir, Georgetown, TX 78626
Paul R.

Paul R.

OVEN WHIRLPOOL RB270PXYB2 Arrived onsite for the bottom oven not heating up to temp correctly and the top oven display dim. I found the bake temperature on the display for the top oven a little dimmer than normal but it was readable. The time displayed was normal. I found the lower oven thermostat running about 25 degrees too hot. I found the differential in the thermostat at 50 degrees. I calibrated the thermostat and the oven temp cycled between 320-374 leaving it with a 347 degree average temp. I gave me a quote to rebuild the control if she wanted a brighter display and she declined

Near Clubhouse Dr, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF305ESS00 Arrived on site for no water. Tested dispenser no water found restriction in water line in compressor compartment. Reinstalled water line removed restriction in line tested water dispenser unit working as designed.

Near Bluestar Dr, Austin, TX 78739
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE204DSS0 Arrived on site to test unit for leaking. Test unit and found unit leaking from sump replaced sump. Test unit after replacing sump and motor and no leaks found job complete

Near Goodrich Ave, Austin, TX 78704
James C.

James C.

MICROWAVE GE JKP90SP4SS Arrived on site and tested operation. I found that the magnetron would start as soon as the door is shut. I verified the interlock switches and found to be good. I verified the fuses and thermostats and found to be good as well. I found that the relay on the control that controls the power to the high voltage system is stuck in the closed position. Unit will need new control to repair ; ordrng 1 CNOTE (AUTHO ) and 1 WB27T11249 (main control board)

Near N Ridge Cir, Leander, TX 78641
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT710PAYM4 "Arrived on site and found wash motor is not running, after replacing motor of function has returned to dishwasher. No water leaks from connections at time of service.

Near Jacob Ln, San Marcos, TX 78666
Joseph C.

Joseph C.

DRYER ROPER RED4516FW0 "Arrived on site for “unit not coming on” complaint. Per my previous diagnosis, removed and replaced faulty motor. Customer has not replaced power cord and wall plug, as requested. Power wire will not stay plugged into outlet and unit will not stay on. Cord and plug will need to be replaced, before proper operation may resume. Customer will need to acquire elbow and three clamps, for venting, for proper venting to resume. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Rio Vista Ranch Rd, Del Valle, TX 78617
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOD51ES4ES01 Arrived on site and found unit Tods to have shorted during heat clean. Repaired by replacing tods. All else checks good. Unit is now operating as designed.

Near Shetland Chase, Austin, TX 78727
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDT03FTSS2 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from left side of unit. Test unit and found damaged gasket. Test unit after replacing gasket and found unit leaking from front due to over sudsing. Cleared up the suds and leveled unit and unit not leaking. Job complete no leaks at this time.

Near Melridge Pl, Austin, TX 78704
Scott  M.

Scott M.

COOKTOP MAYTAG JED8430ADB Arrived on site to replaced knob . Part broke as installing knob will need to reorder knob . Please call to set return visit . ; ordrng 1 WP7739P122-60 (knob- fan)

Near Simmons Rd, Austin, TX 78759
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site. Check for noise issues. Found damper in refrigerator compartment not opening up all the way creating loud noise. Replaced damper and cycled, all functions tested OK. No leaks present. Job complete"

Near Copper Valley, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site. Check for noise issues. Found damper in refrigerator compartment not opening up all the way creating loud noise. Replaced damper and cycled, all functions tested OK. No leaks present. Job complete"

Near Copper Valley, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site. Check for noise issues. Found damper in refrigerator compartment not opening up all the way creating loud noise. Replaced damper and cycled, all functions tested OK. No leaks present. Job complete"

Near Copper Valley, New Braunfels, TX 78132
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WFG525SOHSO "Arrived on site for customer complaint of rear left burner not working, found orifice was missing, I left the lp kit there. Adjusted burner valves on the other burners, tested good."

Near Drury Ln, Austin, TX 78737
Scott  M.

Scott M.

WASHER MAYTAG MAV7504EWW Arrived on site for washer not spinning out clothes. Found the lid switch in good condition built is turning motor is working and drain pump is spinning. Found transmission locked up will need to order transmission will need to also and spoke to service manager CS.; saved tckt

Near Bonnie Rd, Austin, TX 78703
Joseph C.

Joseph C.

DRYER MAYTAG MGDX655DW2 "Arrived on site for “unit will not shut off” complaint. Inspected unit and found timer faulty. Removed and replaced timer. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near E 38th St, Austin, TX 78722
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Arrived on site for no cool. Compressor running,removed evaporator cover found no frost pattern on evaporator, can hear small amount of refrigerant passing through diagnosed leak in system unit will need evaporator assembly. Ordering evaporator unit will need 2 hrs for repairs.; ordrng 1 2HRS and 1 W10836706 (EVAPORATOR )"

Near Old Manor Rd, Austin, TX 78724
Diego G.

Diego G.

RANGE WHIRLPOOL WEG515S0FW0 Arrived on site. Check for Console issues. Found screws for Console loose. Re-positioned and tighten down on screws for Console. All functions tested OK. No leaks present. Job complete

Near Limestone Creek, New Braunfels, TX 78130
Diego G.

Diego G.

RANGE WHIRLPOOL WEG515S0FW0 Arrived on site. Check for Console issues. Found screws for Console loose. Re-positioned and tighten down on screws for Console. All functions tested OK. No leaks present. Job complete

Near Limestone Creek, New Braunfels, TX 78130
Diego G.

Diego G.

RANGE WHIRLPOOL WEG515S0FW0 Arrived on site. Check for Console issues. Found screws for Console loose. Re-positioned and tighten down on screws for Console. All functions tested OK. No leaks present. Job complete

Near Limestone Creek, New Braunfels, TX 78130
James C.

James C.

DRYER WHIRLPOOL WED7500GW0 Arrived on site and tested operation. I found the control panel not responding and no light in drum. I verified proper voltage at terminal block on dryer and tested exhaust thermal fuse and found to proper voltage to unit and thermal fuse is good. Removed console to test control and found the harness to the ui was no plugged into the ui. Plugged in and verified operation and found unit working properly. Vacuumed lint from unit and instructed customer that their vent hose is too long and has become pinched and linked and would need to be replaced with a new shorted vent hose. Job complete

Near Northern Trail, Leander, TX 78641
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site for dishwasher not working. Performed diagnostics mode and found error code 4-4 motor fault and 5-1 door latch fault. Found motor not activating. Gained access to motor and tested voltage, found within range. Removed motor and tested motor resistance and found opened. Found failed motor. Installed new motor sump assembly. Tested operation and monitored water connection. All tested good, no water leaks present."

Near Co Rd 139, Burnet, TX 78611
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HW2 Arrived on site to install previous diagnosed. Gained access to mounting brackets. Removed failed brackets and installed new. Mounted unit. Tested heating operation. All tested good.

Near River Bend, Georgetown, TX 78628
Paul R.

Paul R.

RANGE FRIGIDAIRE FGF326ASJ Arrived onsite for the range with the oven and broiler not coming on. I found the ignitor only drawing 2.7 amps and not opening the safety. I replaced the ignitor and tested the oven. The unit is working as designed. Call complete.

Near Split Rail Pkwy, Austin, TX 78750
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8900BC0 "Arrived on site and replaced all parts diagnosed on previous visit, this represents a complete rebuild of the washing machine. Ran a diagnostic cycle and confirmed all functions are now operating. No water leaks from connections at time of service, job complete"

Near San Felipe Dr, Kyle, TX 78640
Clif L.

Clif L.

ICE MACHINE GE UNC15NJBII Arrived on site to perform cleaning on ice machine. Cleaned unit as per manufacturers instructions. All checks good at this time. No leaks were found at time of service.

Near Evening Star Pass, Austin, TX 78732
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 37.61 for harness and 59.99 for remaining labor. Arrived on site and found unit harness corroded and preventing fan function. Replaced harness. Charged balance. All checks good. Unit is now operating as designed.

Near Cole Cove, Round Rock, TX 78665
Brandon C.

Brandon C.

ICE MACHINE WHIRLPOOL GI15NDXZS0 "Arrived on site for customer complaint of unit over producing ice, I found faulty bin thermistor, I replaced thermistor, unit tested good.

Near Little Bear Rd, Buda, TX 78610
Al R.

Al R.

WASHER GE GTWN4250D0WS Arrived to inspect washer not working. I confirmed the complaint and removed and replaced the CONTROL. reassembled the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.

Near Rolling Hills Dr, Killeen, TX 76543
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for damaged panel. Replaced panel no damaged found on new panel unit working correctly job complete.

Near Boatswain Way, Austin, TX 78748
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived to inspect unit fan motor not working properly. Confirmed the complaint and removed and replaced the fan motor. Reassembled the unit and unit tested as designed.JOB COMPLETE

Near Green Meadows Dr, Harker Heights, TX 76548
Jerry C.

Jerry C.

DRYER MAYTAG MEDB765FW0 "MEDB765FW0 Arrived to inspect no heat. I found the element had failed and I removed and replaced it. I tested within timed mode and the unit heated and cycled as designed and there were no signs of airflow restriction. Operational test good, no lint within newer chassis."

Near Grace St, Taylor, TX 76574
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519FS0 "arrived on site to inspect microwave display. Upon further inspection, the customer advised that the display will intermittently go off and the unit will continue to operate and the light keeps shorting out. I checked the switches and all were good. I removed and replaced the display control and main control and tested the unit ad it operated as designed. Job completed."

Near Golden Butterfly Dr, Leander, TX 78641
Thomas L.

Thomas L.

DRYER MAYTAG MEDB835DW4 Remove and replace call Solon overlay due to communication failure with main control. Unit now operates properly. Dryer is brand new and clean. Customer will replace plastic vent pipe.

Near Hi Ridge Rd, Horseshoe Bay, TX 78657
Steve C.

Steve C.

WASHER MAYTAG MVWC416FW1 Arrived on site to replace the the gear case and drive cam due to noise. Replaced both parts and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Park Pl Ln, Temple, TX 76504
Brandon C.

Brandon C.

ICE MACHINE JENN-AIR JUW248LWRS00 "Arrived on site for customer complaint of unit not cooling, found compressor and fans running, unit was not cooling, found sealed system leak. Evaporator is not available to order. Collected service fee on cc"

Near Aria Dr, Lakeway, TX 78738
Jonathan  S.

Jonathan S.

DRYER GE GFDR270EH0WW Arrived on site to install previous diagnosed part. Gained access to filter housing assembly. Removed failed assembly and installed new. Performed diagnostics mode and ran test T9 checked sensor and found reading in display. Tested with wet towel. All tested good.

Near Co Rd 210, Bertram, TX 78605
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for damaged door. Found small dent on fresh food and freezer door. Talked to customer about process of replacing doors,customer was fine with keeping existing doors. Checked door seals good unit working as designed. CNOTE; ordrng 1 CNOTE (KEEPING EXISTING DOORS INCASE NEEDED PER CHASE)"

Near Swan Dr, Austin, TX 78750
Jerry C.

Jerry C.

RANGE WHIRLPOOL WEG730H0DS0 "WEG730H0DS0 Arrived to inspect no operation. I found the issue was with the oven not heating. I tested both bake and broil and the main control relay could be heard, but there was no ignition. I verified line VAC to the spark module and then quoted the customer and removed and replaced it. I tested multiple times and the unit worked as designed. No gas leaks detected during service.

Near Lightcliff St, Hutto, TX 78634
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Arrived on site. Replaced main board per tech-support. When trying to dispense ice, relay on main board popped. Called tech-support again and they are recommending replacing freezer door due to short in harness and main board. Will need freezer door assembly and main board to repair unit. Office to reschedule. File#7723946591; ordrng 1 LW10367500 (dor-fip ms STAINLESS STEEL DOOR ) and 1 W11088499 (CONTROL )"

Near Acquedotto, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Arrived on site. Replaced main board per tech-support. When trying to dispense ice, relay on main board popped. Called tech-support again and they are recommending replacing freezer door due to short in harness and main board. Will need freezer door assembly and main board to repair unit. Office to reschedule. File#7723946591; ordrng 1 LW10367500 (dor-fip ms STAINLESS STEEL DOOR ) and 1 W11088499 (CONTROL )"

Near Acquedotto, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Arrived on site. Replaced main board per tech-support. When trying to dispense ice, relay on main board popped. Called tech-support again and they are recommending replacing freezer door due to short in harness and main board. Will need freezer door assembly and main board to repair unit. Office to reschedule. File#7723946591; ordrng 1 LW10367500 (dor-fip ms STAINLESS STEEL DOOR ) and 1 W11088499 (CONTROL )"

Near Acquedotto, New Braunfels, TX 78132
James C.

James C.

DISHWASHER AMANA ADB1400AGS1 Arrived on site and tested operation. I found the dispenser has not dispensed any rinse aid since installation and did not dispense when tested. I found the solenoid is not cycling the second time to dispense the rinse aid. Installed new control and tested. Unit is now dispensing rinse aid properly. Job complete

Near Appalachian Trail, Leander, TX 78641
Wesley P.

Wesley P.

WASHER MAYTAG NA NOT AVAILABLE Arrived on site and found dog gasket had come loose and was allowing trickle leak. Repaired by restoring bellow gasket. All checks good.

Near Stobaugh St, Austin, TX 78757
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site to replace the heater due to being broken. Replaced the heater and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Yearwood Ln, Jarrell, TX 76537
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG DWU4915BAX Arrived on site to test unit for not drying. Test unit and found unit draining correctly unit did not leak during test. Unit working as designed at this time.

Near Bargamin Dr, Austin, TX 78736
Paul R.

Paul R.

RANGE KITCHENAID KSGG700ESS1 Arrived onsite for the range that when the timer ends the temp has to be manually reset. I went over control use with ms. I explained the the timer would not turn the oven temp off but if the cook time timer was set that it would. We tested the unit multiple times and the unit worked as designed. Ms stated the cook top burners get to hot. I adjusted the low flame settings on the open top burners. The unit is working as designed. Call complete.

Near Dry Creek Dr, Austin, TX 78731
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site to diagnose an ice machine that is over producing. Tested unit and found been thermistor out of range. Replaced been thermistor and tested unit. Found all is functioning normally at this time and no leaks were found at time of service.

Near Montana Norte, Austin, TX 78731
Lou S.

Lou S.

WASHER GE GTW680BSJ1WS "arrived on site to inspect washer no operation. Upon further inspection, I placed the unit in diagnostics and it showed error code #3. I cleared the code and continued with testing. The unit agitated but did not spin. Per the service manual, I tested ohms to the motor and it was good. I plugged the unit back in and tested mode #14 Spin and the unit did not spin. The basket spins freely. I am ordering the speed sensor, motor and main control. No water leaks observed during service,; ordrng 1 WH12X26329 (SPEED SENSOR) and 1 WH18X28175 (CONTROL) and 1 WH49X25375 (1/2 hp motor and nut)"

Near Cliffwood Dr, Georgetown, TX 78633
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT710PAYM3 Arrived on site to diagnose a dishwasher that is not cleaning properly. Found valve under sink shut off almost completely causing low water flow into dishwasher. Turn water on fully and tested unit. Found all is not working properly and no other failures were found. No leaks were found at time of service.

Near Pierce Range Dr, Spicewood, TX 78669
Scott  M.

Scott M.

DRYER WHIRLPOOL WED75HEFW1 Arrived on site replaced drum . Unit is not making any noise . No lint build up at time of service . Job complete .

Near Spicebrush Cove, Austin, TX 78759
Joseph C.

Joseph C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for “unit not draining” complaint. Inspected unit and found drain pump not responding. Removed and replaced drain pump. Found error code for shifter fault. Ordering new shifter and control. Basket is leaning to the right rear. Ordering new suspensions. Return for repairs on 01/21. No leaks detected, at time of service.; ordrng 1 W10913953 (actuator) and 1 W11116592 (cntrl-elec) and 1 W11130362 (SUSPENSION)"

Near Carson Creek Blvd, Del Valle, TX 78617
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5000DW2 Arrived on site and found unit operating with. Loan cutoff and poor airflow. Advised customer on airflow and replaced cutoff. All checks good. Unit is operating as designed.

Near Timber Bend Dr, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for refrigerator FC ice maker bell arm hitting drawer when opening. Inspected bell arm and tested drawer opening and closing operation. Cycled ice maker and monitored cycle. All tested good, no water leaks present."

Near Settlers Ridge, Bertram, TX 78605
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site for no ice. Found reservoir cap loose allowing water to leak installed cap correctly. Ran diagnostics all test passed,ran unit through a normal cycle ice formed on plate and dropped to cutter grid,allowed unit to make two more batches unit working correctly."

Near Syrah Cir, Austin, TX 78738
Scott  M.

Scott M.

RANGE WHIRLPOOL WFC130M0AB0 "Arrived on site burner staying on when off . Found left front receptacle and switch completely burned . Replaced both parts . Tested all burners , all checked good . Job complete."

Near Roderick Lawson Ln, Austin, TX 78754
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site and found unit had been replaced. Corrected model in the system. I found an air leak at the top of the freezer door indicated by frost build up and the gasket would not seal to the cabinet. Installed new freezer door and found the top hole for the handle mount would not hold the screw in place and I could not get the screw to tighten. Door will need to be reordered and I will also need silicone to seal the cabinet to the liner. ; ordrng 1 LW11025559 (FREEZER DOOR) and 1 W10841140 (adhesive)

Near Plano Ln, Leander, TX 78641
Lou S.

Lou S.

MICROWAVE KITCHENAID KOCE500ESS06 "arrived on site to inspect microwave not heating. Upon further inspection, the customer advised that the unit fan was making a noise and the unit stopped heating on one occasion. Using a cup of water, I tested the unit on one minute quick heat. Once the unit came on, I could hear the noise the unit was making which was not normal. The unit is heating properly. I pulled the unit from its place and once I had the covers removed, I turned the unit on and found that the magnetron duct was loose and warped. I adjusted the duct and remounted it and tested and the unit is operating as designed with no more unusual noises. I advised the customer of my findings. I tested ohms to the thermostats, magnetron and fuse and all were good. Job completed."

Near Turtle Ln, Austin, TX 78726
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ED5PHAXSL00 Arrived onsite for customer complaint of SxS refrigerator not making ice. Found both sections cooling as intended. Found icemaker stuck mid harvest. Unit will need new icemaker to complete repair. OF to R/S once authorization is given by AHS. All water connections were dry at time of service.; ordrng 1 2198597 (icemaker assy) and 1 CNOTE (NEEDS AUTHO)

Near Shawnee Trail, Harker Heights, TX 76548
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIX505ESS0 Arrived on site or no ice condition. Tested unit and found unit to have a failed inlet water valve. Replaced and tested. Unit made and harvested a good slab. All water connections were dry.

Near FM2147, Marble Falls, TX 78657
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site and set refrigerator into diagnostic cycle and ran test 57 and icemaker cycled properly. Ran test 45 and icemaker filled properly. Ran test 36 and ice fan is running. Evap fan is also running properly. Temperature in freezer is 13, fresh food is 41 degrees. Spoke with CS will bring back HV control, ice box fan, and thermistor. No water leaks detected at time of service.; ordrng 1 W10646867 (vent) and 1 W11224256 (CONTROL)"

Near Firethorn Dr, Buda, TX 78610
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for complaints of unit hitting over 40* and ice melting. Upon arrival unit was at 37* and 4* ice bin was full. No iced up EVAP and compressor running, ran diag and had no failures or errors. Called TL. David did not have much info or any part recommendations. No leaks on sote advised cust to keep close eye on temps and call back if necessary"

Near Hilton Head Dr, Round Rock, TX 78664
Thomas L.

Thomas L.

RANGE GE PT7800SH6SS Arrived on site for light not turning off. Found that the door hinge / liner screws were all loose. And door was not closing fully. Tightened all six screws and operation is now correct.

Near Co Rd 336, Bertram, TX 78605
James C.

James C.

OVEN KITCHENAID KOCE500ESS06 Arrived on site and installed new ui. Tested operation and found all functions test good and the oven light is staying off. I also found that the microwave starts properly and does not just beep at you when starting cycle. U it tests good. Job complete

Near Lone Mountain Pass, Leander, TX 78641
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT710PAYM6 arrived on site for Improper operation. Found that the washer motor has failed and will need to be replaced. Water connections are all dry; ordrng 1 WPW10482480 (pump&motor)

Near Dome Peak Ln, Georgetown, TX 78633
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KFIV29PCMS00 "KFIV29PCMS00 Arrived to inspect no cool. I found the compressor running at full speed and very little cooling was occurring within the fc and rc. The unit has a silver rc evaporator and it will require replacement with the compressor, per Special Project S71233. Office to order compressor, dye drier, service port and rc evaporator. No leaks observed during service. Please allow three hours for sealed system service and evaporator. ; ordrng 1 CNOTES (3 HOUR SEALED SERVICE TIME) and 1 SF8404 (SERVICE PORT) and 1 W10276644 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near Wallace St, Taylor, TX 76574
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSC42QTS02 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker of pics shorted out causing unit to think ice bin was full. Replaced optics and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near SANTALUZ Ln, Austin, TX 78732
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher that’s not draining. I arrived before ms had a chance to return my pre-call. Ms stated her husband already fixed the problem and that the drain line was stopped up. Ms didn’t need service. Call complete.

Near Mesa Dr, Austin, TX 78731

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