We serviced a
WHIRLPOOL RANGE
Model WFG374LVS2
Near Kempner, TX 76539
David Z
Job Details:
11/03/2022
"Arrived on site to diagnose range that is not heating in the oven and flames are not consistent on the cooktop. Examined unit and tested functions. Found only 2 burners had spark coming, but flames looked healthy. Spark module is only sending voltage to 2 igniter, and needs to be replaced. Ran the oven and found it is heating, but control is not reading the temp changes. Temp sensor tested good when I checked it for resistence, and was adjusting for temp. Unit needs a control, spark igniter, and orifice cleaning to return to normal. Call complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Austin, TX 78729
Vincent
Job Details:
11/03/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was dispenser lever broken. I powered unit down and removed ui to get access to the dispenser housing and replace. Reassembled and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
MAYTAG WASHER
Model MVWB300WQ1
Near Georgetown, TX 78628
Lou
Job Details:
11/03/2022
"Arrived on site to inspect washer filling with water then turning off. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and once the unit began to fill, the washplate never agitated while filling. Once the unit was done filling, I found the basket never floated. I drained the water and attempted to remove the basket from the tub/bearing and found the basket is seized to the bearing.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NRXS0
Near Lakeway, TX 78734
Luis
Job Details:
11/03/2022
"7602Arrived on site for no ice. Removed front cover compressor running no ice on plate found only inlet on evaporator plate cool diagnosed a leak in the system unit will need a new compressor,evaporator and drier
We serviced a
LG WASHER
Model WM3670HWA
Near Austin, TX 78746
Wesley
Job Details:
11/03/2022
Arrived onsite and found unit operating with failed drain pump. Impeller had broken off. Tested unit for leaks and function. All checks good.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near The Hills, TX 78738
Luis
Job Details:
11/03/2022
"Arrived on site for no ice. Ran diagnostics pump,not sending power to valve,continued test no frost forming on evaporator diagnosed a leak in the system and bad pump. Sealed system parts cover
We serviced a
KENMORE WASHER
Model 110.2093299
Near Georgetown, TX 78633
Lou
Job Details:
11/03/2022
"Arrived on site to inspect washer leaking water. Upon further inspection, the customer advised water was leaking at the front right corner to the middle of the unit. I removed the cabinet and tested the unit on a Rinse cycle and could not duplicate any leaks. I found the bleach cup ports clogged with debris. I poured a small amounts of water in the cup and found the water would not drain out, but would almost overflow the cup had I not stopped pouring water inside. I cleared the ports/debris and poured more water in the cup and it drained properly. I advised the customer of my findings . No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7759AWS0
Near Dripping Springs, TX 78620
Leonardo
Job Details:
11/03/2022
Arrived on site to test unit for unit blinking 7 times. Test unit and found clogged chopper blade. Cleaned out chopper blade test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hutto, TX 78634
Cliff
Job Details:
11/03/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Tested all parts and components and found no failures to unit at this time. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC18NNTS1
Near Austin, TX 78736
Luis
Job Details:
11/03/2022
"Arrived on site for water leaking. Customer provided photo diagnosed leak at valve,replaced water valve,informed customer of small leak at supply line to shut off valve. Customer will have plumber replace line,no leaks at new water valve.
We serviced a
AMANA RANGE
Model AER6303MFS5
Near Austin, TX 78734
Vincent
Job Details:
11/03/2022
"Arrived on site for range, inspected unit and work area. CX complaint was unit sparking and smoking from control panel.
We serviced a
SAMSUNG WASHER
Model WA50T5300AC/US
Near Round Rock, TX 78681
David S
Job Details:
11/03/2022
Arrived on site to install previous diagnosed parts. I gained access to the shocks and replaced all 4 with new. I reassembled the unit and tested it. It is now working as designed. The tension on the basket is now even.
We serviced a
MAYTAG DRYER
Model MED6600TQ0
Near Georgetown, TX 78633
Lou
Job Details:
11/03/2022
"Arrived on site to inspect dryer getting too hot. Upon further inspection, I tested the airflow too the unit and it failed all three tests (photos). The third test I demonstrated for my customer. I tested the temps in the drum and due to poor airflow, the temps were well above the recommended temps. I recommended that the customer have their vents cleaned and if the unit continues to overheat to call it in for service. No lint observed during service, job completed."
We serviced a
GE REFRIGERATOR
Model PSHS6PGZBESS
Near Round Rock, TX 78665
Cliff
Job Details:
11/03/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced defrost heater and all is working properly at this time. No leaks were found at time of service
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Manor, TX 78653
Matthew
Job Details:
11/03/2022
Arrived onsite for dishwasher not cleaning dishes. Upon arrival inspected unit. Customer stated he replaced the valve himself thinking it would resolve the issue. Put unit in diagnostics and found stored error code F4e3 wash motor not energizing and 7/1 heater not energizing. Ran test and confirmed wash motor failure. Heater is functioning. Replaced motor and tested. Unit is now functioning properly. No leaks present at this time Job complete.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Austin, TX 78725
Matthew
Job Details:
11/03/2022
Arrived onsite for dryer making noise when in use and not heating. Upon arrival inspected unit. Ran test and confirmed noise. Found buildup in blower wheel causing noise and poor ventilation. Removed buildup and tested. Unit now heating properly. Job complete
We serviced a
GE REFRIGERATOR
Model GSL25JGDBLS
Near Round Rock, TX 78665
Cliff
Job Details:
11/03/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced solenoid and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2569VEW
Near Georgetown, TX 78633
Lou
Job Details:
11/03/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure, I removed and replaced the ice maker and tested. Unit is operating as designed. I advised the customer that it would take approximately 72 hours to completely fill the ice bin. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Round Rock, TX 78665
Gerry C
Job Details:
11/03/2022
"WFW95HEDC0 Arrived to inspect washer not starting and issues. Service test mode had F3E1, F8E3, F9E1 and F5E3 stored in memory. I attempted an automatic test mode. The unit completed as designed, but I did note some excessive drain pump noise. I removed the back of the unit and vacuumed water from it and inspected the pump. I found debris within the strainer that was making contact with the impeller and removed. I tested the unit and it operated as designed. No leaks observed during service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near New Braunfels, TX 78132
Andrew
Job Details:
11/03/2022
Arrived on site to test unit for not cooling properly in FC and no ice production. Found what appeared to be restriction in FC evap. Accessed compressor compartment and heard slight hissing sound. Found oily substance leaking from where cap and suction tube enter/exit cabinet. Applied bubble solution and with applicator pressed up against cabinet bubbles were forming. Sent video to Techline and was advised unit would be sent for review. Gave customer SR# and advised to contact whirlpool if they have not been reached out to within 48hrs.
We serviced a
KITCHENAID OVEN
Model KODE300ES505
Near San Marcos, TX 78666
Andrey
Job Details:
11/03/2022
"Arrived on site to replace broken glass, replaced glass and customer asked to calibrated unit per customer request,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78628
Lou
Job Details:
11/03/2022
"Arrived on site to inspect washer not cleaning. Upon further inspection, I found the unit full of water and non-responsive. I unplugged the unit and waited. Removed the control panel and plugged the unit back in and pressed the start button and the unit cancelled and began to drain the water. In doing this, I found the control and drain pump are operating as designed. Once the water was drained from the tub, I tilted the unit back and found the actuator that of the new designed and the actuator arm was not engaged with the cam shifter. I removed and replaced the actuator and calibrated the unit. Retested in diagnostics and the unit is operating as designed. I made recommendations for use and care. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Georgetown, TX 78626
Lou
Job Details:
11/03/2022
"Arrived on site to inspect range oven making popping noises. Upon further inspection, I inspected all of the harnesses for any breaks in the wiring and found none. Tested the cooktop and found all burners are operating as designed. Removed the oven door and gained access to the bake burner and found it good. I did find the burner shutter door on the bake and broil burners wide open and allowing too much gas to escape the burner. I closed the doors approximately half way and tested the burners and they are functioning . Reassembled the unit and tested the unit in Bake mode at 350 degrees and the unit is operating as designed. During preheat and approximately 5 mins after preheat, I could hear popping noises from the metal being heated and expanding. Placed the unit in diagnostics and checked for error codes and found none. I advised the customer of my findings and the noises theyre hearing are normal. No gas leaks detected during service, job completed."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB05
Near Elgin, TX 78621
Joe Z
Job Details:
11/03/2022
Arrived onsite to install previously ordered parts. Replaced door lower hinge cam. Door still opens to the same distance. Contacted techline. It is determined that the design of the pantry door is too close Refrigerator.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Dripping Springs, TX 78620
Kevin
Job Details:
11/03/2022
"Arrived on site and replaced blower wheel, blower housing, Seal kit, motor, and feet. Dryer is now running quietly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Round Rock, TX 78681
Gerry C
Job Details:
11/03/2022
"WRT112CZJZ00 Arrived to inspect cooling issue. I found the unit would not cool as it should and the capillary tube from the dye drier to the cabinet was very cold and coated with condensation. This denoted a restriction and I removed and replaced the drier and tested. The restriction was within the capillary tube area that is compressed by the Lokring connector and the connector caused the issue. The unit cooled as designed and all functions were present. The condensate pan would not fit in place due to incorrect sound deadening material placement and after correcting, the pan clipped into place. No water connections to unit."
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Austin, TX 78744
Scott
Job Details:
11/03/2022
Arrived on site for not drying clothes . Found unit will tumble but not heat . Checked voltage at terminal block and found its dropped a leg of power . Flipped breaker and still losing leg of power . Recommended to customer have an electrician check outlet and breakers . No lint build up at time of service. Job complete Lleg? al lugar por no secar la ropa. La unidad encontrada girar? pero no se calentar?. Se revis? el voltaje en el bloque de terminales y se encontr? que se hab?a ca?do un tramo de energ?a. Interruptor volteado y a?n perdiendo fuerza. Se recomienda al cliente tener un tomacorriente y disyuntores de verificaci?n electricista. No se acumula pelusa en el momento del servicio. trabajo completo
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, TX 78749
Scott
Job Details:
11/03/2022
"Arrived on site ,replaced main control. Ran calibration and diagnostics test . No error codes . Passed both . No water leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Liberty Hill, TX 78642
Kimo
Job Details:
11/03/2022
"Arrived onsite for a rang with a oven door gasket that would not stay in place. Upon inspection I found that the oven door gasket would not stay in place on the right side. It was also Brought to my attention that oven door seemed to to be warped. Upon further inspection I found that the was slightly uneven I adjusted the door and got it within reason from left to right, i the replace the door gasket and checked the door for a good seal and found that the door was sealing up just fine. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Austin, TX 78748
Kevin
Job Details:
11/03/2022
"Arrived on site and found saved error codes F0E0, F5E4. Ran all functions in manual diagnostic cycle and found capacitor has failed again. Replaced capacitor again and washer is operating properly. Job complete"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorena, TX 76655
Jonathan M
Job Details:
11/03/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the basket, tub, filter, hub, gear case, cam, agitator, and screws and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kyle, TX 78640
Kevin
Job Details:
11/03/2022
"Arrived on site and inspected refrigerator and found no ice production, Cycled icemaker and motor is working properly. Attempted to fill icemaker and valve actuated But tray did not fill. Found fill tube is frozen Used steamer to clear ice and icemaker will now fill properly. If issue continues a new freezer door will be needed"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Hutto, TX 78634
Cliff
Job Details:
11/03/2022
Arrived on site to diagnose a washer that is Not cycling properly. Found cold water valve for home faulty a plumber will need to correct issue. No leaks were found at time of service.
We serviced a
KITCHENAID OVEN
Model KFGD500ESS01
Near Round Rock, TX 78665
Gerry C
Job Details:
11/03/2022
"Arrived to inspect no cooktop without power. The CX was unsure of the correct operation of the unit due to incorrect information published within MFG documentation. I advised the CX there are several methods of cooktop lockout and this one is solenoid driven, and must have line VAC present to maintain gas supply to the cooktop. I demonstrated by igniting one of the burners and unplugging the unit, causing the cooktop gas supply to be interrupted and the flame to extinguish. Operational test good, no gas leaks detected during service. Warranty applied to this service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Niederwald, TX 78640
Leonardo
Job Details:
11/03/2022
Arrived on site to test unit for unit leaking. Test unit and found drain hose pinched not allowing unit to drain correctly making unit over fill and leak. Corrected drain hose test unit and unit test good job complete. No leaks present at this time.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near West, TX 76691
Jonathan M
Job Details:
11/03/2022
Arrived on site for a dryer that has a torn door gasket. Inspected unit and work area. Confirm the customers complaint and replaced the door gasket. Advised customer to give the adhesive at least 12 hours to dry. Tested the unit in the unit is working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Austin, TX 78750
Kimo
Job Details:
11/03/2022
Arrived onsite to install previously diagnosed parts upon arrival I installed new door switch cam and tested doors and found them operating as designed no popping and door operation smooth. Job complete.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS00
Near Spicewood, TX 78669
Leonardo
Job Details:
11/03/2022
Arrived on site to test unit for unit giving f9e0 error miss wired unit. Test unit and found loose connection at board. Secured connection test unit and unit test good job complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB0
Near New Braunfels, TX 78130
Andrew
Job Details:
11/03/2022
Arrived on site and replaced heating element per special project. Unit working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV07
Near Austin, TX 78759
David S
Job Details:
11/03/2022
Arrived on site for whirlpool microwave having no power. I inspected the unit and work area. I found the plug loose at the outlet. I plugged in my watt meter and tested the unit. I found it working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near San Marcos, TX 78666
Andrey
Job Details:
11/03/2022
"Arrived on site to test unit for gasket falling off, customer stated the the gasket at the back of the drum was hanging and now its completely gone, tested unit found gasket missing, installed new gasket, unit is now working properly, advised customer to not run unit for the next 12 hours to allow adhesive to cure, at this time job complete"
We serviced a
GE REFRIGERATOR
Model ZISS420DRJSS
Near Austin, TX 78746
Luis
Job Details:
11/03/2022
"Arrived on site for no water. Tested dispenser no water flow,removed coupling at door hinge no water,jumped power straight to valve and disconnected waterline good water flow,removed drawers found frozen water tank. Gave customer options to either defrost fresh food section or tech can defrost line for a fee customer opted to defrost them selves."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Harker Heights, TX 76548
Tyler
Job Details:
11/03/2022
Arrived on site for washer not agitating/spinning correctly. Upon arrival confirmed issue and found f7e1 and diagnostics indicating a motor related issue. Upon further investigation I found that the cam assembly has slipped down along with actuator falling out of place. Replaced actuator cam and capacitor. Reassembled and tested unit and found no leaks and unit now pull the cycling through all settings is designed. Call Complete
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Dripping Springs, TX 78620
Leonardo
Job Details:
11/03/2022
Arrived on site to test unit for unit over 25?. Test unit and calibrated unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Austin, TX 78747
Scott
Job Details:
11/03/2022
"Arrived on site ,replaced rotor screw . Ran diagnostics all checked normal. Had back off during test ,no water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Austin, TX 78749
Leonardo
Job Details:
11/03/2022
Arrived on site to replace heating element for special project. Replaced element test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
David S
Job Details:
11/03/2022
"Arrived on site for whirlpool dishwasher not powering on. I gained access to the terminal block and found no power. I flipped the breaker and still found no power. I found the dishwasher connected to the light switch. Ince it was turned on the dishwasher powered up. I ran the unit through a diagnostics cycle and found it filling, washing and the heating element is working. The unit is working as designed. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS03
Near Dripping Springs, TX 78620
Kevin
Job Details:
11/03/2022
"Arrived on site and replaced freezer harnesses and control kit recommended by tech line on previous visit. There is no built-up frost in the freezer at this time only the previous amount of frozen water droplets. Found damage to the freezer liner caused by heat from capillary tube and took a picture, Job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Coupland, TX 78615
Cliff
Job Details:
11/03/2022
Arrived on site to diagnose a washer that is making unusual noise. Found actuator not shifting fully causing wear to cam and belt. Replaced all three parts and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Elgin, TX 78621
Joe Z
Job Details:
11/03/2022
Arrived onsite for not turning. Upon arrival test unit and control is not responsive.. need to replace control.replaced-control test unit and is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near Leander, TX 78641
Kimo
Job Details:
11/03/2022
"Arrived onsite to install previously diagnosed part. Upon arrival I installed new harness, T-block and nuts. I tested unit and found unit operating as designed. Job complete"
We serviced a
AMANA MICROWAVE
Model AMV2307PFS07
Near Seguin, TX 78155
Andrey
Job Details:
11/03/2022
"Arrived on site to test unit for loud noise, tested unit found top door switch not making full contact, adjusted switches and advised customer to push door close from the center to ensure all switches are activated properly, demonstrated to customer how it needs to be done MW is heating and running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Copperas Cove, TX 76522
David Z
Job Details:
11/03/2022
"Arrived on site to diagnose microwave that had been damaged in grease fire. Examined unit and found control panel and trim were burnt and unusable. Door also burnt, along with bottom panel. Called findings into safety and advised unit needs new control, bottom panel, door, possible wiring. No concession given for repair, customer will replace unit. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Mart, TX 76664
Jonathan M
Job Details:
11/03/2022
Arrived on site for a washer that is leaking when the unit is not in use. Inspected unit and work area. Did confirm the customers complaint and found the issue with a weeping valve. Replaced the inlet water valve and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW2
Near Georgetown, TX 78626
Maurice R
Job Details:
11/03/2022
Arrived onsite for washer not spinning. On inspection I found the connector for the actuator was unplugged. I reconnect the connector and ran the unit in diagnostics mode. When it got to the agitation cycle it did 2 movement and let out a loud screeching noise. Shut the unit off and flipped it back to get underneath the unit. The actuator was moving back and forth between agitate and spin cycle. Switch out the actuator in tested again same noise. Ohmed out the wires for the actuator and they were good. Replaced the control board and i calibrated the unit. Ran the unit in diagnostics mode and it operated as designed. No water leaks detected during service.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Fort Hood, TX 76544
David Z
Job Details:
11/03/2022
"Arrived on site to diagnose dryer that is not heating at all. Ran unit and confirmed no heat. Checked voltage and found all voltage and polarity good. Checked safety devices and found all good. Found heating element open, coil snapped. Replaced element and cleaned out lint. Advised customer unit isn't venting well. Found vent was crushed on the outside, keeping flap from fully opening causing restriction. Advised to have base maintenance replace the outside vent. Unit now heating and working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Austin, TX 78729
David S
Job Details:
11/03/2022
Arrived on site for water dispenser not working. I inspected the unit and work area. I found the water dispenser working. I found the unit working as designed. Job complete.
We serviced a
JENN-AIR OVEN
Model JJW3430DP03
Near Lakeway, TX 78734
Vincent
Job Details:
11/03/2022
Arrived on site to install previously diagnosed parts. Cx got a concession. Installed new UI and tested. Unit is operating as designed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Round Rock, TX 78665
Maurice R
Job Details:
11/03/2022
Arrived onsite for dishwasher error F8E4. On inspection ran the unit in diagnostics mode but could recreate the issue. CX said that it happen over night and she got up and under the unit. She plugged the unit back in the next day the F8E4 was still there. I could see where water was under the unit leaked out of the over flow switch. CX going to run the unit during the day to try in isolate the issue. Ran the unit in diagnostics mode twice to make it error out with no success. The unit may of had a power outage while running at night that may have caused the issue. No water leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS0
Near Buda, TX 78610
Leonardo
Job Details:
11/03/2022
Arrived on site to test unit for unit not washing. Test unit and unit filling with water and spraying water. Could not duplicate the problem at this time.
We serviced a
JENN-AIR OVEN
Model JJW2830LL00
Near Austin, TX 78734
Vincent
Job Details:
11/03/2022
"Arrived on site for oven, inspected unit and work area. Installed the board for upper oven and tested unit is now operating as designed, reinstalled unit."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Elm Mott, TX 76640
Jonathan M
Job Details:
11/03/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Did confirm the customers model and serial are within the range of the service pointer and replaced the heater. Tested the unit and the unit worked as designed with no leaks present. Call complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS01
Near Austin, TX 78703
Luis
Job Details:
11/03/2022
"Arrived on site. Found thin sheet of ice formed then melted before getting to grid cutter,replaced water sensor that is installed in pump,ran unit through a normal cycle ice formed on plate,watched unit drop ice sheet then fill and start new cycle"
We serviced a
WHIRLPOOL DRYER
Model MED7230HC2
Near Buda, TX 78610
Kevin
Job Details:
11/03/2022
"Arrived on site and replaced all parts diagnosed on previous visit, dryer is now running properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Austin, TX 78752
Luis
Job Details:
11/03/2022
"Arrived on site for a defective compressor. Replaced defective compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hutto, TX 78634
Gerry C
Job Details:
11/03/2022
"WRS555SIHZ06 Arrived to inspect no cool. I found the low side return had failed at the compressor and I removed and replaced the compressor, drier and service port. The drier was standard and not a dye drier and I installed the dye version. I nitrogen and leak tested all joints that were accessible and found no deficiencies. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHB
Near New Braunfels, TX 78130
Andrew
Job Details:
11/03/2022
Arrived on site and replaced drain hoses per previous tech. Unit working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Elgin, TX 78621
Joe Z
Job Details:
11/03/2022
"Arrived onsite to install previously ordered parts. Rd wiring harness W10914403, and electrod WPW10515459. Test unit .All cooktop burners operate correctly. Test oven by preheating to 350. Unit is operating as designed. No gas leaks present at this time.Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Hutto, TX 78634
Maurice R
Job Details:
11/03/2022
"Arrived onsite for previously diagnosed parts. On inspection found the freezer was at -1 today, it was at 16 degrees on first visit. Replaced the icemaker, informed CX that it will take 24 hrs to produce ice. Customer is going to defrost the freezer over the holidays. No water leaks detected during service."
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS00
Near Dripping Springs, TX 78620
Leonardo
Job Details:
11/03/2022
Arrived on site to replace latch and sensor. Replaced both parts test unit and unit test good job complete.
We serviced a
MAYTAG OVEN
Model MER8800FZ2
Near Mount Calm, TX 76673
Jonathan M
Job Details:
11/03/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced in the oven door gasket and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elgin, TX 78621
Joe Z
Job Details:
11/03/2022
"Arrived onsite for not heating. Upon arrival,tested unit and element will not energize. Checked polarity at terminal block and not getting 240. Found 1 of the prongs on plug is slightly bent. Corrected plug and now getting 240.test unit and now operates correctly. Job complete"
We serviced a
JENN-AIR OVEN
Model JMW2427DS02
Near The Hills, TX 78738
Leonardo
Job Details:
11/03/2022
Arrived on site to test unit for console not responding to commands and making noise like is getting turned off. Found shorted keypad replaced console test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pflugerville, TX 78660
David S
Job Details:
11/03/2022
Arrived on site for whirlpool dishwasher service pointer W11540964. I verified the model and serial number fall in range of the service pointer. I installed the heating element according to the service pointer. I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB06
Near Elgin, TX 78621
Joe Z
Job Details:
11/03/2022
Arrived onsite for Clicking Noise at Start. Found the blower damper was not secured to top of unit. Secured damper. Unit now operates as designed. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA00
Near Austin, TX 78731
Luis
Job Details:
11/03/2022
"Arrived on site for thin ice. Ran diagnostics weak water flow diagnosed a defective valve,replaced water valve ran diagnostics all test passed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Bastrop, TX 78602
Matthew
Job Details:
11/03/2022
Arrived onsite for oven controls not responding and stuck screen. Upon arrival inspected unit. Found unit in Spanish and in sabbath mode. Needed to disable sabbath mode prior to resetting language. Programmed to English and tested. Unit is functioning properly. Job complete
We serviced a
FRIGIDAIRE DISHWASHER
Model FGET3066UF
Near Taylor, TX 76574
Cliff
Job Details:
11/03/2022
Arrived on site to diagnose a dishwasher that is not starting. Found door latch past closed position preventing contact with strike. Reset latch to proper position and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Austin, TX 78704
Wesley
Job Details:
11/03/2022
Arrived onsite with JR and found unit unresponsive and not operating. Found power supply interrupted. Restored power supply and tested in diagnostics. Found f0e1 f5e3 and f8e3. Cleared error codes and tested a diagnostic cycle. Unit is now operating as designed. Verified proper function and hookups. Advised tenant on findings and that ongoing intermittent shorting of the breaker would more likely indicate and problem with the smart gfci technology in the breaker.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Austin, TX 78753
Wesley
Job Details:
11/03/2022
"Arrived onsite for leaking fill tube. Replaced the fil tube WP2174755 to repair. All checks good, advised customer on repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Pflugerville, TX 78660
David S
Job Details:
11/03/2022
Arrived on site to install a new right side door. I replaced the dented door with a new one. I left the plastic wrap on the door as the tenant was sleeping. Either maintenance or the tenant can removed the clear plastic. The is closing as sealing as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Harker Heights, TX 76548
Tyler
Job Details:
11/03/2022
Arrived on site for for previously diagnosed defrost is she related parts. Upon arrival installed required uI harness control etc. Resembled and tested unit and found it fully functioning as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78723
Wesley
Job Details:
11/03/2022
Sr#7734973129 Scott. Found proper voltage but no motor function. Replaced the control and the motor and fuse to repair issue. Unit is now operating as designed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near New Braunfels, TX 78132
Andrew
Job Details:
11/03/2022
"Arrived on site and replaced previously diagnosed motor and run capacitor. No change in performance. Found when starting agitate voltage to motor drops and control resets itself. Replaced control, unit now working as designed. No leaks detected. Job complete."
We serviced a
JENN-AIR COOKTOP
Model JGC3536GS01
Near Austin, TX 78734
Vincent
Job Details:
11/03/2022
"Arrived on site for cooktop, inspected unit and work area. CX complaint burner flames where not all the same. Tested unit and found burner caps not seated properly and adjusted the flame as well from the valve. Unit so now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Austin, TX 78750
Kimo
Job Details:
11/03/2022
Arrived onsite to leave refrigerator. Upon arrival I installed shims and leveled refrigerator. Cx happy with results. Job complete
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Hutto, TX 78634
Maurice R
Job Details:
11/03/2022
"Arrived onsite for washer not draining. On inspection the tub had about 15 gallons of water in the basket. Drain all the water and flip the unit up, pulled the connector off the pump tested the pump and it read 19 ohms. Then I saw the pinched wire of the pump connector, when I touched the wire it split in two. Took closer look at the other wire in it was damaged to. The damage came from the lid of the connector crimped the wires when it was closed from the factory. Repaired the wires and tested the unit in diagnostics mode and it operated as designed. No water leaks detected during service."
We serviced a
WHIRLPOOL DRYER
Model WED500DW2
Near Hutto, TX 78634
Maurice R
Job Details:
11/03/2022
Arrived onsite for dryer not spinning.on inspection found belt was broken and the wheels did not spin freely. Replaced belt and wheels and tested unit and it is working as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Austin, TX 78723
Matthew
Job Details:
11/03/2022
"Arrived onsite for refrigerator not cooling in either section. Upon arrival inspected unit. Found light on and fans running. Checked compressor and found cold to the touch. Suction and discharge line room temperature. Verified compressor receiving power. Ohmed winding but no signs of burnout. Compressor is locked. Attempting to start but not cranking. ///ed customer for for compressor replacement. ///ed 834.75 plus ///. Ordering compressor, non UV dryer and access valve and condenser. Need 3hr sealed system. Parts are covered. ; ordrng 1 W11592009 (Compressor) and 1 W11548259 (Condenser) and 1 W11506635 (Access valve) and 1 W10843121 (Non UV dryer) and 1 OillessGauges (Oil less gauges) and 1 Nitrogen (Nitrogen) and 1 3hrs (3 hrs)"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cedar Park, TX 78613
Kimo
Job Details:
11/03/2022
Arrived onsite for a washer that is not going into wash. Upon inspection I found that unit was not sending signals to the motor to start wash. I replace the control and tested the unit and found unit operating as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWW1
Near Georgetown, TX 78628
Kimo
Job Details:
11/03/2022
"Arrived onsite for dishwasher that has power but will not run. Upon inspection I found that the door lock was not plugged in, I plugged the door lock back in and attempted to run a cycle and found that the unit still would not run. I then bypassed the door lock and ran a light wash cycle and found that the unit ran as designed. I ran the drain pump a total of 3x through out all my tests. ordrng 1 WPW10404412 (LATCH-DOOR)"
We serviced a
SAMSUNG WASHER
Model WA45H7200AW/A2-01
Near Austin, TX 78757
David S
Job Details:
11/03/2022
Arrived on site for Samsung washing machine going out of balance. I inspected the unit and work area. I put the unit into service mode and verified all Components are working. I pushed down on the inner basket and found the shocks returning to normal position unevenly.
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ01
Near Dripping Springs, TX 78620
Kevin
Job Details:
11/03/2022
"Arrived on site and inspected refrigerator and found it is 60? in both sections. Found frost pattern is good but evaporator fan is barely spinning. Voltage to fan loader is good, also found water dispenser will not run. Found Reservoir is frozen, reservoir will likely thaw in between visits but will bring one back anyway in case it cracked.; ordrng 1 WP2315549 (Evaporator fan motor) and 1 WPW10366790 (Reservoir)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Leander, TX 78641
Kimo
Job Details:
11/03/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new fc door and rc right door gasket and made sure that they were sealing up properly. The new door however did not come with a nameplate. I am ordering 1x nameplate. ; ordrng 1 W10876598 (NAMEPLATE)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Copperas Cove, TX 76522
David Z
Job Details:
11/03/2022
"Arrived on site to follow up on refrigerator that is not cooling properly. Examined unit and found that the freezer evap is completely frozen over again. Thermistor was secured on last visit. Ordering updated control and evap harness to resolve. Harness has connectors that likely separate when iced up, new control resolves defrost issues as well. Office to schedule when all parts arrive. ; ordrng 1 W11546681 (Freezer Harness) and 1 W11546690 (Control) and 1 W11546610 (Heater) and 1 W11437914 (Thermistor Clip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78723
Matthew
Job Details:
11/03/2022
Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Charged unit with nitrogen to check for leaks and found leaking at discharge line. Cleared unit. Replaced dryer and corrected leak. Pulled vacuum and held. Charged per spec and ran unit. Allowed to run 15 minutes. Unit cooling and holding. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ1
Near Killeen, TX 76549
David Z
Job Details:
11/03/2022
"Arrived on site to install new broil element and infinite switch. Replaced parts and retested unit. Found switch is not good. Broil element is now fully running even when not set to broil, and being energized by the control. Control appears to have a shorted relay causing the circuit to remain closed and constantly power the broil, it's much hotter than before. Ordering control to resolve. ; ordrng 1 W11567368 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near New Braunfels, TX 78132
Andrew
Job Details:
11/03/2022
Arrived on site to test unit for light staying on. Found cooktop light was staying illuminated. Recommend replacing control. . ; ordrng 1 W11545876 (Control)
We serviced a
GE REFRIGERATOR
Model PYE22KSKBSS
Near Georgetown, TX 78633
Lou
Job Details:
11/02/2022
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer described the noise as being that of placing an old baseball card in the bicycle wheel and listening to it flap against the spokes. They advised that since they cycled the power to the unit and left it off for a while, once they plugged it back in, it hasnt made the noise anymore. I placed the unit in diagnostics and tested all fans and the dampers and the unit is operating as designed. I checked for error codes and found none. I pulled the unit out and inspected the condenser fan and found it operating as designed and no obstructions. I recommended that the customer get a video of the noise, if it happens again, and call it in for service. I could not duplicate the noise at this time. No water leaks observed during service, job completed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26R4AB5
Near Cedar Park, TX 78613
Paul
Job Details:
11/02/2022
Arrived onsite for a refrigerator not cooling correctly in either compartment. I found the evaporator only frosted on the first loop. The unit will required a SS repair.