Service History 28 - Appliance Express

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Spicewood, Texas 78669

Leonardo

Job Details: 10/01/2025

"Arrived on site to replace the control board and fill valve. Removed the failed components and installed new replacements. Once repairs were completed, tested the unit extensively with the unit pulled out and running for nearly an hour to monitor performance. Verified proper operation and water flow. No leaks or abnormal issues observed during testing. Unit is working as designed at this time. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Bastrop, Texas 78602

Joe Z

Job Details: 10/01/2025

"Arrived on site for Range WFG320M0MS0 with SAFETY gas smell. Upon arrival, inspected unit gas is turned on and unit is on idle mode. Test all cook top burners and are good. Found air shutter on oven burner is too open. I adjusted shutter and test unit by preheating to 350. Unit is operating as designed. No gas leaks present. Contacted SAFTEY Team and spoke with Elisia . I explained the issue and the repair. Notes were documented. MfrRef # 7742458201"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM06

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/01/2025

"Arrived on site to test unit for no ice production, tested unit found valve not energizing, inspected and found it disconnected, secured connection and tested unit is now running as designed no leaks detected job complete no parts installed"

We serviced a

KITCHENAID DISHWASHER

Model KDTS424SPS0

Near Bastrop, Texas 78602

Joe Z

Job Details: 10/01/2025

Arrived on site for dishwasher KDTS424SPS0 with complaint of will not washing . Upon arrival customer states that unit starts but after a while all lights flash until start button is pressed again. I ran diagnostics and there are no saved error codes. Ran a normal wash cycle and unit fills correctly and begins washing. Allowed several minutes to pass and then I find issue happening. Need to replace control and or console. Ordering console and control. Office to reschedule ; ordrng 1 W11785653 (Control) and 1 W11787208 (Console)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near San Marcos, Texas 78666

Andrey

Job Details: 10/01/2025

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11608056"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cedar Creek, Texas 78612

Joe Z

Job Details: 10/01/2025

"Arrived on site for washer MVW7232HW0 with complaint of not advancing through cycles . Upon arrival, I ran diagnostics and get error codes F7-E4 basket re-engagement failure , F8-E1 long fill, F0-E3 over load , F7-E3 basket engaged during wash, and F6-E3 communication error acu cannot hear mcu. Ran a manual component test and found during spin test, basket does not spin and get a squeaky sound. I raised unit to inspect lower components. Found all lower components covered in gearcase oil and Found water leaking from tub above motor and dripping through motor onto floor. Uploaded pictures on SD. Unit will need complete rebuild. Ordering stator , rotor, gearcase, agitator, screw, tub, drain pump, and 2 hour weigh; ordrng 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W10636382 (Screw) and 1 W11449841 (Gearcase) and 1 W11396717 (Drain pump) and 1 W10902814 (Wash plate) and 1 W11219115 (Tub) and 1 2hourweigh (2 hour weigh)"

We serviced a

JENN-AIR FREEZER

Model JBZFL18IGX10

Near Canyon Lake, Texas 78133

Andrey

Job Details: 10/01/2025

"Arrived on site to test unit for frost buildup in FC, tested unit found front still developing in the same area, found gasket in the corners is not glued properly that could be causing the air leak, will attempt to replace gasket one more time if this does not work then door will need to be replaced, Ordering gasket office the reschedule; ordrng 1 W11038430 (Gasket)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017FS0

Near Liberty Hill, Texas 78642

Daniel A

Job Details: 10/01/2025

"Arrived on site to inspect microwave model WMH31017FS0 with broken door. Upon further inspection, I found that the frame of the microwave door was cracked which prevented the strikes from making proper contact with the interlocks. I replaced the door and reassembled and reset the microwave and it is operating as designed. W10889332"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM05

Near Austin, Texas 78726

David Z

Job Details: 10/01/2025

Arrived on-site to diagnose refrigerator WRB322DMBM05 not producing ice. Tested ice maker and attempted to run harvest cycle. Found no response from ice maker. I replaced the ice maker with new W11692144. Power cycled unit and tested again. Still has no response from ice maker. Ordering control / harness to resolve. Set return for 10/06. ; ordrng 1 W11524469 (Control) and 1 W11524653 (Harness)

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78726

Miguel

Job Details: 10/01/2025

Arrived on site with parts ordered. Installed new dispenser handle. Verified operarion. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Austin, Texas 78729

Miguel

Job Details: 10/01/2025

"Arrived on site for washer always running drain pump. Confirmed pump starts once it's plugged in, found f3e1. Model and serial verified. Accessed control. Verified pressure hose is clear. Wiring checks good. Replaced main control. Ran calibration. Ran automatic test cycle. Working as designed. Call complete. W11608056"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFC2036RZ00

Near Canyon Lake, Texas 78132

Andrey

Job Details: 10/01/2025

"Arrived on site to test unit for noise, tested unit found noise coming from damper, replaced damper and tested unit is now running as designed no leaks detected job complete installed WPW10594329"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HBS00

Near Liberty Hill, Texas 78642

Daniel A

Job Details: 10/01/2025

"Arrived on site to follow upon on refrigerator frosting over. Upon further inspection, I found that the RC door was the door with the problem. The gasket was replaced but would not stay in place due to the liner being loose and not holding onto the gasket. I am ordering the RC door. I also found that the FC door gasket was coming out of place as well. The removing and replacing this FC gasket would cause the same issue as the RC door. I am returning with the FC door. I am also ordering the front right roller assembly. I installed the bin and the front grille. I am ordering 2HR RC door LW10864694 WPW10515762 WPW10542037 WPW10713158. Office to schedule return service. No water leaks observed during service ; ordrng 1 LW10864694 (RC door) and 1 cNOTE (2HR) and 1 WPW10515762 (Roller assembly)"

We serviced a

KITCHENAID MICROWAVE

Model KMBS104EBL03

Near Georgetown, Texas 78633

Tyler

Job Details: 10/01/2025

Arrived on site for microwave with broken turn table. On arrival found the turn shaft is missing between the drive shaft and motor. Im ordering W11126044 Turn shaft and rescheduled customer for 10-08-25. Reported findings to techline under case# 20997160; ordrng 1 W11126044 (Turn shaft)

We serviced a

AMANA DISHWASHER

Model ADB1400AMS1

Near Leander, Texas 78641

Daniel A

Job Details: 10/01/2025

"Arrived on site to inspect dishwasher model ADB1400AMS1 screws rusting and staining inner door. Upon further inspection, I found that the two top middle screws were showing signs of rust. I ordered the screws W11096645. Office to schedule return service. No water leaks observed during service. ; ordrng 2 W11096645 (Screw)s"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Spicewood, Texas 78669

Brandon

Job Details: 10/01/2025

"Arrived on site for customer complaint of unit not finishing cycles. Found error codes f8e1, f7e9, f0e3, I found issue with water inlet. I replaced water inlet assembly and informed customer of needing to replace their water inlet hoses due to water leak. Unit passed all diagnostic tests. Part used w11172234"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HC2

Near Austin, Texas 78735

James K

Job Details: 10/01/2025

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11449841 gearcase and W10734521 slider. Ran calibration and diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Jarrell, Texas 76537

Tyler

Job Details: 10/01/2025

"Arrived on site for fishwasher not draining, on arrival confirmed issue and found drain motor w10876537 bad. Rep.aced motor and tested and found unit working as designed with no leaks. Call complete"

We serviced a

MAYTAG WASHER

Model MVW5430MW2

Near Leander, Texas 78641

Daniel A

Job Details: 10/01/2025

"Arrived on site to inspect washer model MVW5430MW2 not draining. Upon further inspection I placed the washer into diagnostics and observed error code F9E1. I gained access to the control and measure the the drain pump from the control and measure OL indicating a pump or harness issue. I gained access to the underside of the machine and tested the pump and found it to be reading 20 ohms. I found that the harness had a break, preventing power to the pump. I replaced the harness W11643701 and resembled and tested the machine. The machine is now operating as designed. No water leaks observed during service."

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Jarrell, Texas 76537

Tyler

Job Details: 10/01/2025

Arrived on site for range not turning on. On arrival confirmed issue and fountain control board bad replace w 11696067 i tested open and found it working at five hundred degrees without tripping breaker call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Copperas Cove, Texas 76522

Robert

Job Details: 10/01/2025

"WTW4655JW2 Arrived on site for a washer draining all the time. On arrival, I verified long drain a failed control board. Product falls under the service pointer for replacement control board. I replaced the control board product, is working as its designed no water leaks visible from main water supply."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Copperas Cove, Texas 76522

Robert

Job Details: 10/01/2025

"WTW4957PW0 Arrived on site for a washer pump draining all the time. On arrival, I verified long drain a defective control board. Product falls under the service pointer for the control board replacement. I replaced the control board, calibrated, and then tested the product, is working as its designed no water leaks visible from the main water supply."

We serviced a

AMANA OVEN

Model AER6303MFW2

Near Killeen, Texas 76542

Robert

Job Details: 10/01/2025

"AER6303MFW2 Arrived on site for a range cooktop working but the oven doesn't heat. On arrival, I ran diagnostic and found error code F2E1 a failed control board. Further inspection I found the outlet to clients home was missing the cover for the plug. Power cord not making a good connection and caused the wireharness to burn up . Wireharness will need to be replaced and returning parts just in case needed. I uploaded photos of the damage caused by the lose connection. The client wanted to reschedule for 10/8/25 that's when he will be off work . The client will be notifying the rental company. ; ordrng 1 W11458879 (Wireharness)"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS4

Near Temple, Texas 76504

Jonathan M

Job Details: 10/01/2025

Arrived on site for an electric range modelthat is sparking and tripping the breaker. Inspected unit and work area. The customer advised that it started sparking when they went to turn on one of the cooktop burners. He advised that he has since unplugged it and has not tried using it since. I removed the back and found the right front infinite switch had failed and imploded. I found no damage done to the wire harness or any other components. I replaced the right infinite switch WP31499400 and tested the unit. I found all portions of the machine working and operating as designed. Call complete.

We serviced a

KITCHENAID VENTHOOD

Model KVUC606KSS0

Near Dripping Springs, Texas 78620

Brandon

Job Details: 10/01/2025

"Arrived on site for customer complaint of unit not venting properly. I tested blower motor, unit tested good. However, duct is not sealed and air is coming back into cabinet. Instructed customer to have builder re do the roof vent and seal the inside wall vent so the steam will actually vent properly. Roof vent does not look like the correct style according to install instructions. See pictures."

We serviced a

MAYTAG DRYER

Model MED7230HC3

Near Dripping Springs, Texas 78620

Brandon

Job Details: 10/01/2025

"Arrived on site for customer complaint of unit not running. Found f2e1 error code, but unit would not pass diagnostic test cycle. I found issue with motor, i replaced motor, unit tested good. Called techline to document since the motor was just replaced in April. Case# 20998535 parts and services covered under warranty"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Buda, Texas 78610

Brandon

Job Details: 10/01/2025

"Arrived on site for customer complaint of drain pump running constantly, I replaced control under S153EB, I calibrated and tested, unit tested good. Part used w11608056"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS1

Near Buda, Texas 78610

Leonardo

Job Details: 10/01/2025

"Arrived on site to diagnose dishwasher complaint of not cleaning dishes or not washing. Upon inspection, found the unit had no power at the start of diagnosis. Customer reset the unit by switching the power off and back on. Retested the unit by starting a Normal cycle. Verified that the dishwasher filled with water, spray arms engaged and circulated water properly, and the unit drained without issue. Monitored operation through multiple stages of the cycle and could not duplicate the original problem at this time. Unit is operating as designed. Job complete."

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BB0

Near Austin, Texas 78617

Joe Z

Job Details: 10/01/2025

"Arrived on site for range WFG505M0BB0 to install previously ordered parts. Upon arrival , found that bracket kit is needed per Technical Service Pointer #: W10878790 for Oven Door Glass is loose. Ordering bracket kit. Office to reschedule ; ordrng 2 W10883496 (Door bracket kit)s"

We serviced a

MAYTAG RANGE

Model MGS8800PZ0

Near Buda, Texas 78610

Leonardo

Job Details: 10/01/2025

"Arrived on site to diagnose unit for left front burner taking too long to ignite or failing to ignite. Performed testing and found the left front burner head warped, restricting proper gas flow and causing delayed or failed ignition. Replaced burner kit and reassembled unit. Retested all functions and confirmed the burner is now igniting properly. Unit is operating as designed. Job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ09

Near Buda, Texas 78610

Leonardo

Job Details: 10/01/2025

Arrived on site to diagnose microwave not receiving power. Tested outlet and confirmed proper voltage present. Checked voltage at the filter board and found it receiving power but not sending power out. Replaced the filter board and reassembled the unit. Retested and verified the microwave powered on and is operating as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Austin, Texas 78725

Joe Z

Job Details: 10/01/2025

"Arrived on site for washer WTW6157PB0 with complaint of not spinning , most water drained. Upon arrival, Ran diagnostics and get error codes F0-E3 overload and F0-E9 off balance pause. Ran an automatic test cycle and completed correctly. Ran a drain and spin cycle and operated correctly. Ran a normal cycle through its entirety and operated correctly. I believe there are too heavy of loads being washed and or too much detergent being used per error codes found. Contacted Techline and spoke with Chris. Explained all test done and agrees that too heavy loads or too much detergent is being used. Case# 20999857. Job complete"

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Killeen, Texas 76549

Robert

Job Details: 10/01/2025

"WFES3030RS0 Arrived on site for a range tripping breaker . On arrival , I verified the issue. I removed the ground wire and preheated to 500, temperature reached without tripping the breaker. I took an amp draw only oven on it was 14.57. With all burners on high and oven on, it was 39.85 . I checked polarity, and voltage readings were correct. The product works as it's designed. I recommend that the client contact the gfci breaker company for information on the correct gfci breaker for the range. I recommend that the client contact the home builder so they can replace the gfci breaker. I told the client to leave the oven on for one hour. I'll be calling whirlpool safety to notify my findings. Case# 21000563"

We serviced a

WHIRLPOOL OVEN

Model WFG320M0MS0

Near Mustang Ridge, Texas 78610

Leonardo

Job Details: 10/01/2025

"Arrived on site to diagnose oven not operating. Powered on unit and verified error code present. Found unit displaying F1E0 error code, indicating internal board failure. Performed further testing and confirmed the control board is not responding properly. Control board will need to be replaced to restore functionality. Ordered replacement control board. Office will contact customer to reschedule return visit for repair.; O-emld tckt"

We serviced a

WHIRLPOOL FREEZER

Model WRT311FZDM02

Near Austin, Texas 78725

Joe Z

Job Details: 10/01/2025

"Arrived on site for refrigerator WRT311FZDM02 with complaint of freezer not freezing. Upon arrival, inspected unit. Compressor, condenser fan and evaporator fan are all running. Inspected evaporator and the frost pattern is incomplete. Need to order R600 sealed system repair. Ordering compressor, uv drier, and access valve, and 2 hour weigh time. Office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 2hourweigh (2 hour weigh)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Andrew R

Job Details: 10/01/2025

Arrived on WTW4855HW3 washer pump running. I found a F3E1 pressure sensor failure present. Under s code S153EB I replaced the control and tested unit. Unit no longer constantly drains and operates as designed. Call complete. Installed W11607637 control.It is located in 2204.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78757

Wesley

Job Details: 10/01/2025

Arrived onsite to unit 166 to test WRS331SDHM08 for tripping the breaker. Unit was on and running at the time and tested all functions in diagnostics including the defrost cycle without incident. Advised customer thatnthis would 8ndicate a weak breaker as the most likely cause. No parts. No signer available

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Andrew R

Job Details: 10/01/2025

Arrived on WTW4855HW3 washer pump running. I found a F3E1 pressure sensor failure present. Under s code S153EB i replaced the control and tested unit. Unit no longer constantly drains and operates as designed. Call complete. Installed W11607637 control.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Austin, Texas 78758

Wesley

Job Details: 10/01/2025

"Arrived onsite to unit 5020 for model WTW4850HW3, symtpom of continuous drain. F3e1 error code. Repaired by replacing the control W11607637. Calibrated. Unit is now operating as designed. Advised maintenance. No leaks observed at time of service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Austin, Texas 78701

Luis

Job Details: 10/01/2025

"Arrived on site. Found defective liner on fresh food door,removed defective door installed new door checked door seal good. No one available for signature. Lw10912075,w1123753"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Hutto, Texas 78634

Andrew R

Job Details: 10/01/2025

Arrived on KDTM404KPS0 for leak. I found the leak to be coming from the drain line. Upon further inspection I found the wrong drainline and clamps installed causing the leak occurring. I will need to order W11414944 Drain line and W11545578 Line clamp. Office needs to RS as the clamp is OOS. Customer showed a POP showing it is a new unit bought on 9/09/25.; ordrng 1 W11414944 (Drain line) and 1 W11545578 (Clamp)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB11

Near Spicewood, Texas 78669

Luis

Job Details: 10/01/2025

"Arrived on site for water leaking while dispensing water. Removed compressor cover found hard bend from line dispenser line coming from valve and not fully inserted to valve. Removed valve,gave slack to line and reinstalled line to valve ran water diapenser no leaks,ran icemaker fill no leaks."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Hutto, Texas 78634

Andrew R

Job Details: 10/01/2025

Arrived on WTW4957PW0 washer constantly running. I found a F3E1 pressure sensor failure present. Per service code S153EB I replaced the control and tested unit. Unit now operates as designed and the drain is not constantly running. Call complete. No leaks. Installed W11608056 CNTRL-ELEC.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Andrew R

Job Details: 10/01/2025

Arrived on WTW4855HW3 for unit pump running. I verified a F3E1 pressure sensor failure is present. Under the S code S153EB I replaced the control and tested unit. Unit is now operating as designed and no leaks are present. Heard drain pump working as designed and no issues are present. Call complete. Installed W11607637 CONTROL.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Pflugerville, Texas 78660

Andrew P

Job Details: 10/01/2025

Washer WTW4957PW0 verified. Drain pump ran continuously with pressure fault. Removed and replaced control board w11608056. Ran unit through calibration test and auto test. Unit functions properly. No leaks observed.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Pflugerville, Texas 78660

Andrew P

Job Details: 10/01/2025

Washer NTW4516FW4: Verified drain pump running continuously and pressure fault. Removed and replaced control board W11603811. Ran calibration and auto test. Washer functioning normally and found no visible leaks.

We serviced a

MAYTAG WASHER

Model MVW5435PW1

Near Austin, Texas 78739

James K

Job Details: 10/01/2025

"Arrived on site for unit dripping water in the tub. Upon arrival, found very minimal water dripping into the tub. Proceeded to replace W11513255 valve and flushed water out on both hoses. Ran calibration and diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Austin, Texas 78748

James K

Job Details: 10/01/2025

"Arrived on site for unit not washing. Upon arrival, found wash motor casing was leaking, causing motor to fail. Proceeded to replace WPW10605057 pump&motor. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Austin, Texas 78748

James K

Job Details: 10/01/2025

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11608056 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Austin, Texas 78754

Justin

Job Details: 10/01/2025

Arrived on site to repair previously diagnosed issue washer stuck in drain mode needs new control. Replaced control and calibrated and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Austin, Texas 78754

Justin

Job Details: 10/01/2025

Arrived on site for unit drain pump constantly. Upon arrival found unit unplugged plugged unit back in and drain pump kicked on immediately. Unit will need a new control. Replaced control and calibrated and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

MAYTAG REFRIGERATOR

Model MRFF4236RZ00

Near Austin, Texas 78754

Justin

Job Details: 10/01/2025

Arrived on site for unit freezing top shelf inside refrigerator. Checked Temps -4 inside freezer and 22 inside fridge Called pr for assistance confirmed damper vent is working . Pr advised covering thermistor to stop heat from light invalid readings for thermistor. Customer will monitor if called back PR recommended replacing back control. No leaks present at this time job completed

We serviced a

WHIRLPOOL OVEN

Model WFG510S0AB1

Near Pflugerville, Texas 78660

Andrew P

Job Details: 10/01/2025

"Gas range WFG510S0AB1. Customer stated that when using the oven all day on Thanksgiving, she could not turn it off and had to unplug the stove. Customer has used it since then but only a few times a month. Tested oven; it started to bake and cancel button works. Tested cancel several times. Advised customer that using oven all day, it is possible that the bake relay could have stuck open or the cancel button was not responding. Removed and replaced control WPW10348656. Tested oven and it is working as intended. NO GAS LEAKS OBSERVED DURING SERVICE."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Austin, Texas 78748

James K

Job Details: 10/01/2025

"Arrived on site for unit not draining. Upon arrival, found knock out plug not removed at the garbage disposal. Removed plug and re tested and now unit is functioning as designed. No water leaks detected at this time. No parts needed"

We serviced a

WHIRLPOOL WASHER

Model WET4027HW2

Near Austin, Texas 78748

James K

Job Details: 10/01/2025

"Arrived to 4101 for unit not draining. Upon arrival, found 20.8 ohms on the drain pump but will not initiate the pump on diagnostics. Proceeded to replace W11629601 control. Tested unit and now unit is functioning as designed. Spec home. No one available to sign."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78744

Scott

Job Details: 10/01/2025

Arrived on site for washer keeps running. Found unit stuck in drain mode . Ran diagnostics got pressure sensor error. Replaced control W11607637. Ran calibration and test wash. All checked normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete.

We serviced a

KITCHENAID RANGE

Model n/a

Near Pflugerville, Texas 78660

Andrew P

Job Details: 10/01/2025

"Arrived at gas range . Customer reported only center and back burners ignite; display not visible on control panel. Checked all locations for model and serial tag but could not locate. Front left and front right burners missing electrodes, which appear rusted and fallen into bottom of cooktop. Verified display does not work on control console, but buttons respond. Range requires replacement of clock control , all burner heads, all burner caps, and electrodes for all five burners . NO GAS LEAKS OBSERVED DURING SERVICE.; O-emld tckt"

We serviced a

WHIRLPOOL MICROWAVE

Model WML75011HZ10

Near Leander, Texas 78641

Daniel A

Job Details: 10/01/2025

"Arrived on site to inspect microwave model WML75011HZ10 not heating, producing an unusual noise and smell. Upon further inspection I found that magnetron had failed. To fix the microwave the magnatron, diode and capacitor, would have to be replaced together.I called Saftey to document my findings. Saftey stated that repairs would not be covered. 20877866"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Austin, Texas 78721

Justin

Job Details: 10/01/2025

Arrived on site to repair previously diagnosed issue unit needs new control start button not working. Replaced control and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Leander, Texas 78641

Daniel A

Job Details: 10/01/2025

"Arrived on site to inspect washer model WTW4955HW3 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control W11608056 and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Georgetown, Texas 78626

Justin

Job Details: 10/01/2025

Arrived on site for unit not making ice. Inspected unit verified power to ice maker.Called for a harvest but ice maker would not engage. Replaced ice maker and tested unit is now functioning properly and as designed to. No leaks present at this time job completed. No one on site for signature.

We serviced a

KITCHENAID OVEN

Model KOEC530PPS02

Near Manchaca, Texas 78652

James K

Job Details: 10/01/2025

"Arrived on site for electronic interference issue. Upon arrival, customer stated 2 issues that are intermittent. First one being when using oven, right when it preheats to 350F, customer will start something in the microwave and notices the oven temp on display will drop 20F to 30F in real time. Second is when using the oven, the microwave will seem like it will loose power and not cook properly. Ran both tests on site and issue did not occur. No error codes and oven temperature is correct with thermocouple test. Unit is on a 50amp non GFCI breaker. Informed customer on next visit, we will pull out unit to inspect if incoming voltage is correct and also if the wire nuts are the correct size. Customer also mentioned the microwave will make a humming noise when operating. Upon testing, confirmed the sound is coming from the ring. Ordering WP542638 grease and W11110134 ring. Customer agreed to reschedule Oct 7th; ordrng 1 WP542638 (Food safe grease) and 1 W11110134 (Ring)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Round Rock, Texas 78681

Daniel A

Job Details: 10/01/2025

Arrived on site to inspect refrigerator with LEDs not working. Upon further inspection I found that multiple LEDs had failed. I replaced the LED kit W11632139 per service pointer S184638. The refrigerator is now operating as designed. No water leaks observed during service.

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHV03

Near Round Rock, Texas 78665

Andrew P

Job Details: 10/01/2025

"Refrigerator WRX986SIHV03. Customer stated ice maker still not making enough ice; ice maker replaced a couple months ago. Checked freezer temp at -15 degrees, RC temp on middle shelf at 31.5 degrees, ice box temp at -2.5 degrees. Ran diagnostics; all thermistors checked good. Checked ice maker fault codes; E5 fault present. Ran fill test; ice maker filled. Ran fill test again with valve open; water came out of valve. Fill tube heater has failed. Ordering heater W11087201. NO WATER LEAKS OBSERVED DURING SERVICE.; ordrng 1 W11087201 (Heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, Texas 78744

Scott

Job Details: 10/01/2025

"Arrived on site ,replaced fz door W11561286. Tested water and ice dispensing . All checked normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Manor, Texas 78653

Wesley

Job Details: 10/01/2025

"Arrived onsite to 10205 to WMH31017HS10 for over range lighting failure. Lighting circuit wiring is correct and not broken has continuity. When light turned on at the control it has 120vac on the yellow wire to neutral/ground. During live testing fuse blew. Either the bulb is not compatible, or the socket which comes as part of the harness is shorted because everything else is correct. Ordering fuse and returning with other parts. ; ordrng 1 W11707984 (Fuse) and 1 W11552018 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78744

Scott

Job Details: 10/01/2025

Arrived on site for washer not spinning or agitating. Ran diagnostics got 7-1 & 8-3 errors . Found broken wires on actuator motor . Replaced actuator. Ran calibration and diagnostics test wash. All checked normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Manor, Texas 78653

Wesley

Job Details: 10/01/2025

Arrived onsite for WRS325SDHZ12 which sometimes freezes food in the fridge. Sticking air baffle evidence of condensation in the corner. Replaced diffuser W11645127. Advised customer on repair. All checks good. Temps 0f and 37fnat time of service.

We serviced a

KITCHENAID COOKTOP

Model KCES550HBL00

Near Austin, Texas 78744

Scott

Job Details: 10/01/2025

Arrived on site for cooktop discoloration and odd smell when using . All burnes are functioning normal. Some discoloration on glass surface . Replaced cooktop glass W11255351. Cook top is functioning properly. Job complete

We serviced a

MAYTAG DRYER

Model MED6230RHW0

Near Marble Falls, Texas 78654

Lou

Job Details: 10/01/2025

"Arrived on site to inspect dryer MED6230RHW0 noises. Upon further inspection, the customer advised that the only noise they could think of was the console vibrating on the top panel. I tested the unit and found it operating as designed with no abnormal noises. I inspected the console and found the right locking clip was missing. I found the clip inside the unit, retrieved it, and re-installed the locking clip. Retested the unit, and it is operating as designed. No lint observed during service, job completed. There is no charge as this is a callback from the previous service."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Marble Falls, Texas 78654

Lou

Job Details: 10/01/2025

"Arrived on site to inspect washer WTW4855HW3 drain pump constantly on. Upon further inspection, I found the unit unplugged. I plugged it in, and immediately, the drain pump turned on. I placed the unit in diagnostics showing error code F3E1-pressure sensor fault. Per service pointer W11766193, I removed and replaced the main control and calibrated the unit. Tested in diagnostics, and the unit is operating as designed. No water leaks observed during service, job completed. W11607637"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Marble Falls, Texas 78654

Lou

Job Details: 10/01/2025

"Arrived on site to inspect dryer WED4850HW0 noises. Upon further inspection, I tested the unit on Timed Dry and could hear a faint squeaking noise. I disassembled the unit to gain access to the rollers and tension pulley and found the back left roller beginning to wear down. I removed and replaced the dryer repair kit and cleaned the lint from the unit. Reassembled the unit and retested, and it is operating as designed. No lint observed at the end of service, job completed. 4392065"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS2

Near Buda, Texas 78610

Tim M

Job Details: 10/01/2025

"Arrived on site to inspect unit WDF330PAHS2 for not operating. Customer requested unit be checked for potential issues. Performed inspection and found no visible concerns. Entered service mode and verified no stored error codes. Ran test cycle and confirmed all components engaging properly. During cycle, opened door and observed unit oversudsing. Customer reported rinsing dishes, using pods, and operating with a soft water system. Advised customer to switch to liquid detergent to control dosage and to perform monthly cleaning cycles to reduce buildup. Unit is running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Manor, Texas 78653

Wesley

Job Details: 10/01/2025

Arrived onsite for WTW4855HW3 and determined continuous drain failire f3e1. Repaired with new control W10919003. Unit is now operating as designed. All checks good. Calibrated.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW1

Near Kyle, Texas 78640

Tim M

Job Details: 10/01/2025

"Arrived on site to inspect unit WTW5010LW1 for whirring noise. Customer had unit running in wash cycle and reported agitation noise louder than their previous unit.Canceled cycle, removed clothing, and entered service mode, found no stored error codes. Ran test cycle and verified all components engaging properly. Informed customer agitation noise is normal operational sound and cannot be reduced. Unit shows no operational issues or abnormal noises. Unit is running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ13

Near Horseshoe Bay, Texas 78657

Lou

Job Details: 10/01/2025

"Arrived on site to inspect refrigerator WRS321SDHZ13 noises. Upon further inspection, the customer advised that the unit is making a loud rattling noise. I inspected the ice maker fill tube for leaks that could be potentially leaking down to the evap fan and causing ice accumulation, but I found the tube sealed properly. When I opened the FC door, I could hear a faint vibration noise coming from the front bottom area. I removed the toeplate and gained access to the condenser coils and moved the coil slightly, and it began to make a loud vibration noise. Using a sealer pad from another job, I adjusted the coils and placed the old in between the condenser and the brackets below the coil, and the noise stopped. I also leveled the unit properly. Tested operations, and the unit is operating as designed. No water leaks observed during service, job completed. W11113654-2x"

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Manor, Texas 78653

Wesley

Job Details: 10/01/2025

Arrived onsite WED6150PB0 and tested unit with no heating from delivery and found good power supply at the block and the outlet. Found good heating element and fuse continuity but no heat. Repalced the control W11728016. Unit symptoms unchanged. Ordering the motor to repair. For bad centrifugal switch function. ; ordrng 1 279827 (Motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Belton, Texas 76513

Tyler

Job Details: 10/01/2025

"Arrived on site to install w11678305 precooler, w11506635 access val, Wpw10143759, uv dryer, w11557671 compressor. Installed parts and recharged system with 68g of r600. Call complete not available to sign"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Georgetown, Texas 78633

Brandon B

Job Details: 10/01/2025

Arrived onsite to install ordered parts for a WED4950HW0 dryer. I installed the drum w10899578 and tested it. Unit is tumbling and heating as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Austin, Texas 78751

Joe Z

Job Details: 09/30/2025

"Arrived on site for washer WTW4955HW3 with complaint of will not power on. Upon arrival, there is no one home. Contacted Marta. Was given permission to enter home. inspected unit and Found that the start button does not press correctly. Disassembled control panel and found d tab between start button and control is fractured. Need to replace control. Replaced control W11608056. Test unit and is operating as designed. No leaks present. Job complete. There is no one home at time of completion of repair to sign. Contacted Marta and explained repair that was made. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near New Braunfels, Texas 78130

Brandon

Job Details: 09/30/2025

"Arrived on site to replace control under S153EB, I replaced control, unit tested good, part used w11608056"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near New Braunfels, Texas 78130

Brandon

Job Details: 09/30/2025

"Arrived on site for customer complaint of unit making an abnormal noise. I ran full diagnostic tests on fans, compressor, damper, and ice maker, unit passed all tests and is working as designed at time of service. I instructed customer to try and catch the noise on video if it happens again. Customer not on site to sign."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near New Braunfels, Texas 78130

Brandon

Job Details: 09/30/2025

"Arrived on site for customer complaint of FC door not sealing, found door not sealing. I formed FC gasket, unit tested good. See pictures"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Austin, Texas 78703

James K

Job Details: 09/30/2025

"Arrived on site for console not working. Upon arrival, found all buttons working except for Normal. Disassembled front panel and found moisture near the console where the Normal button is located. Upon closer inspection, found rectangle shape gasket not installed properly during manufacturing process causing water to leak from the vent assembly. Repositioned gasket and replaced W11622500 console. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Seguin, Texas 78155

Andrey

Job Details: 09/30/2025

"Arrived on site to test unit for not working properly, tested unit found wash motor not engaging, replaced sump and tested unit is now running as designed no leaks detected job complete installed W11613479"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Georgetown, Texas 78628

Brandon B

Job Details: 09/30/2025

"Arrived on-site to install ordered parts for a MVWC565FW2 washer. I installed the gearcase, actuator, belt, agitator, hub and cam. I calibrated and ran in factory mode. Unit is operating as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78704

James K

Job Details: 09/30/2025

"Arrived to unit 290 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Seguin, Texas 78155

Andrey

Job Details: 09/30/2025

"Arrived on site to test unit for leaking, tested unit found unit is missing all 4 tub nuts for top rack causing water to leak from there, ordering tub nuts, rescheduled for 10/7; ordrd 4 W11545286 (Tub nut)s"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near San Marcos, Texas 78666

Brandon

Job Details: 09/30/2025

"Arrived on site at apartment 2205 to replace previously diagnosed parts. I replaced upper and lower interlocks as well as fuse, unit tested good. Parts used w11707984, w11551558, w11551761"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Kyle, Texas 78640

Brandon

Job Details: 09/30/2025

"Arrived on site for customer complaint of drain pump running constantly. I replaced control under S153EB, unit tested good. Part used w11607637 customer not on site to sign."

We serviced a

WHIRLPOOL OVEN

Model WFG320M0MS0

Near Uhland, Texas 78640

Brandon

Job Details: 09/30/2025

"Arrived on site for customer complaint of oven not heating properly according to inspector, I tested oven at 350 degrees, unit tested good. Customer was not on site to sign"

We serviced a

WHIRLPOOL DRYER

Model WED8540FW2

Near Austin, Texas 78703

Matthew

Job Details: 09/30/2025

"Unit is a dryer . Arrived onsite for unit not turning on. Called tech line for assistance as error is reoccurring, spoke to Jake SR#20980373. Found UI acting erratic. Ran checks and found error codes 2/1, 4/4,4/3, 6/1. As unit ran could hear the sound of water. Found external vent had accumulated water in the inside. This shows signs of poor air flow. Recommended customer have vent shortened and external vent swept out. As electronics dry out they resume functionality. Customer will address issue. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF130PAHS2

Near Georgetown, Texas 78628

Brandon B

Job Details: 09/30/2025

Arrived on site for WDF130PAHS2 dishwasher not cycling. Found the motor wasn't coming on. I replaced the motor W10888591 and tested in factory test. Unit is operating as designed. No leaks detected while onsite

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Hewitt, Texas 76643

Jonathan M

Job Details: 09/30/2025

Arrived on site for washer MVWC565FW2 shaking and moving during spin. Inspected unit and work area. Checked suspension and found it completely worn. Checked basket and confirmed it was secured to drive shaft. Inspected underneath and found all components in good condition. Replaced suspension W11130362 and tested in diagnostic cycle. Unit began to work and operate as designed. Job completed. No leaks were present during service.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Temple, Texas 76502

Robert

Job Details: 09/30/2025

"WTW4816FW3 Arrived on site for a washer with the drain pump running. On arrival, I verified the issue long drain a failed control board. I replaced the control board, calibrated then tested product is working as its designed no water leaks visible from main water supply."

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ5

Near Belton, Texas 76513

Tyler

Job Details: 09/30/2025

Arrived on site for range needing w 11335274 console. On arrival installed part and made sure unit was updated through wi fi and working as designed call complete.

We serviced a

MAYTAG WASHER

Model MVWB850YW0

Near Elgin, Texas 78621

Scott

Job Details: 09/30/2025

"Arrived on site for general check up on washer . Ran diagnostics, no error codes . Unit passed test wash . Checked rotor , no signs of oil leaks . No unusual noises during test. Collected 121.78autho 4XP3FE. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL FREEZER

Model WRX735SDHZ03

Near Pflugerville, Texas 78660

David Z

Job Details: 09/30/2025

Arrived on site to follow up on refrigerator WRX735SDHZ03 for potential defrost repair. Removed and replaced both rails for the freezer compartment door with W11658402. Freezer was at a healthy temperature with no indication of a defrost issue. Sealed the freezer compartment liner per PR with silicone WP482338. Unit appears to be working as designed at this time.

We serviced a

WHIRLPOOL FREEZER

Model WRS555SIHZ06

Near Waco, Texas 76711

Jonathan M

Job Details: 09/30/2025

"Arrived on site to install previously diagnosed parts on refrigerator model WRS555SIHZ06. Inspected unit and work area. Replaced compressor W11635510, dryer WPW10143759, and access valve W11506635. Charged unit with 250 psi nitrogen; pressures held for 30 minutes. Vacuumed to -30 psi; pressures held for 10 minutes. Charged with 68 g of R600 refrigerant and tested unit. Unit began to work, cool, and operate as designed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78758

Miguel

Job Details: 09/30/2025

Arrived on site for unit showing f1e1. Ran test but nothing started and error showed. Verified voltage to the board. It is just a solid green light. Replaced main control. Verified operation. Call complete.