We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cedar Park, TX 78613
Daniel A
Job Details:
12/20/2024
"Arrived on site to inpsect dryer sometimes not drying clothes, upon further inspection, I ran an airflow test and the unit is getting proper airflow. I then checked the cycling temperatures and the cycling temperature is good and heating like it should. The dryer is operating as designed with no issues found. The customer advised that he had recently got his house pest proofed and at that time they may have cleared or cleaned the vent and as far as he knows the dryer has been working fine since. No repairs needed. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Lockhart, TX 78644
Leonardo
Job Details:
12/20/2024
Arrived on site to test unit for oven not heating. Test unit and found bad glow igniter. Replaced glow igniter pre heated oven to 350 and unit it test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Lockhart, TX 78644
Leonardo
Job Details:
12/20/2024
Arrived on site to test unit for unit ot leaking from left side. Test unit and found water coming out of the inlet. Checked gasket and found bad inlet. Will order new inlet reschedule for 12/30; ordrng 1 WPW10195536 (Inlet)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cedar Park, TX 78613
Daniel A
Job Details:
12/20/2024
"Arrived on site to inpsect dishwasher not running a cycle. Upon further inspection, I placed the unit into diagnostics and observed error 4-3 (motor not running. The motor had become seized. I replaced the motor assembly ams retested the dishwasher. The dishwasher is now operating as designed. No water leaks observed during service. W11025157"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, TX 78757
Daniel A
Job Details:
12/20/2024
Arrived on site to inspect refrigerator leaking. Upon further inspection I found a trail of water coming from the left side of the fridge. I found that the drip pan was all the was all the way full and spilling onto the floor. I then checked the ice maker fill tube and found that it had been spilling over the tube and into the evaporator drip tray and then down into the condenser drip pan causing it to overflow. I installed the piece of tubing into the ice maker fill chute to ensure that the water will now only channel into the ice tray. I vacuumed the majority of the water from the condenser drip tray so it does not overfill from normal defrost cycles. No water leaks observed at the end of service. Job complete
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM3
Near Round Rock, TX 78664
Daniel A
Job Details:
12/20/2024
Arrived on site to install HV control in an attempt to fix the issue with the fridge. I installed the new HV control and programmed to the proper code however the unit was still acting up and will need the LV control as well. I am putting in an order for the LV control 67006294. No water leaks observed during service. Office to follow up ; ordrng 1 67006294 (LV control)
We serviced a
AMANA DRYER
Model NED5100TQ1
Near Waco, TX 76710
Tyler
Job Details:
12/20/2024
Arrived on site for dryer not heating on arrival confirmed failure and found 279816 cutoff broken and 279838 element coil about to ground out. Replaced both parts and tested dryer. Found wpw10185972 timer wasnt sending voltage to element and replaced it. Found dryer working as designed. Call complete
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Waco, TX 76710
Tyler
Job Details:
12/20/2024
Arrived on site for washer not filling with water. On arrival found f8e1 in diagnostics then found the cold side valve had failed replaced valve w11513255 and tested unit. Found washer working as designed with no leaks. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ2
Near Austin, TX 78705
Leonardo
Job Details:
12/20/2024
Arrived on site to replace sump and motor. Replaced sump and motor ran unit not leaks present and water circulating correctly job complete.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Austin, TX 78749
Leonardo
Job Details:
12/20/2024
Arrived on site to replace magnetron and inverter. Replaced both parts test unit and unit test good heated water for 1 minute job complete.
We serviced a
MAYTAG OVEN
Model MGT8800FZ00
Near Austin, TX 78748
Leonardo
Job Details:
12/20/2024
Arrived on site to test unit for upper iven not igniting. Test unit and found bad glow igniter. Replaced glow igniter test unit and unit test good. Oven pre heated to 350 job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Kempner, TX 76539
Robert
Job Details:
12/20/2024
F8E1 WFW5620HW2 Arrived on site for a washer with washing issues. On arrival client said clothes were still coming out wet. Ran diagnostics found error code F8E1 replaced both valves cold and hot ran another test product works as it's designed no water leaks visible from watersupply.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Luling, TX 78648
Tim M
Job Details:
12/20/2024
"Arrived on site to test unit for continuous fill and drain. Upon arrival customer stated unit will not get passed sensing due to drain pump working while its filling. Tested unit, confirmed that when cycle is started the drain pump immediately engages during a fill. Tried to enter diagnostics but drain pump would not disengage. Inspected harness, found pressure hose was kinked. Used a heat gun to soften the pressure hose and remove the kink. Tested unit, cycle now starts properly. Ran a diagnostic cycle, all components a properly engaging and unit is now running as designed, no leaks detected, no parts installed, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Dale, TX 78616
Tim M
Job Details:
12/20/2024
"Arrived on site to test unit for no heat. Unit is still under 1 year manufacturer warranty. Upon arrival tested voltage, found L1-N receiving 240V, L2-N is receiving 60V and L1-L2 is receiving 90V. Issue is electrical and most likely the way the outlet was wired. Recommended to customer to get outlet rewired. Also noticed a scraping sound during testing, found blower wheel loose, retightened blower wheel and tested, blower wheel went loose again. Unit will need a new blower wheel and possibly motor. Ordering part, no parts installed, rescheduled for 12/30.; ordrng 1 WP694089 (Wheel)"
We serviced a
WHIRLPOOL RANGE
Model WFES3030rs0
Near Lockhart, TX 78644
Tim M
Job Details:
12/20/2024
"Arrived on site to replace previously diagnosed parts. Unit is no longer in 114A, builder could not locate it. Once unit is located builder will call into the office and reschedule. Job complete."
We serviced a
WHIRLPOOL FREEZER
Model WRT318FMDM10
Near Lockhart, TX 78644
Tim M
Job Details:
12/20/2024
"Arrived on site to inspect unit for damage. Upon inspection found top of the FC door is damaged. Unit is still within 30 day cosmetic warranty, replaced FC door (LW10638683) and installed nameplate (W11178521). Unit now appears and functions as designed, no leaks detected, job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Austin, TX 78704
Luis
Job Details:
12/20/2024
Tech was assigned as a helper;
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Austin, TX 78746
Matthew
Job Details:
12/20/2024
"Arrived on site for soap, dispenser, not dispensing enough detergent. Down concentration level was set at the lowest setting also found debris inside Of the dispenser. Cleared out debris, set, concentration level to the highest level. Unit is functioning as designed job completed."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Austin, TX 78701
Matthew
Job Details:
12/20/2024
"Found due to snapped bolt, the gearcase needs replacement. Replaced gearcase and bolt. Tested unit wash cycles and unit is now operating as designed.no leaks present at the time job completed.Parts used Screw w10752187Gearcase w11449840"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUB50X24HZ
Near Austin, TX 78701
Matthew
Job Details:
12/20/2024
In unit 2112. Arrived onsite for unit door no closing. Found door and switch plate drooping making contact with the bottom trim. Lifting door will compensate and door closes. Looking at parts sheet the door will need replacement . Ordering door and lower hinge. Office to reschedule. ; ordrng 1 W11369466 (Door) and 1 W11312624 (Lower hinge)
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Waco, TX 76710
Tyler
Job Details:
12/20/2024
"Arrived on site for ice machine needing w11542867 pump, w10897719 valve, and w11539855. Tested u it and found n9 leaks but new filter installed appeared to cause similar issue as before and I reported findings to techline Sr#7740578736. Was instructed at this time it could be possible customer hasnt gotten to bad filters but they recommended a plumper insure water pressure to ice machine is between 40-80psi before making any further repairs, call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Kyle, TX 78640
Leonardo
Job Details:
12/20/2024
Arrived on site to test unit for unit hot heating. Turned unit on on test mode to test heating element. Eleemnt came on right away. Element test to correct ohms. Customer error is using rinse aid job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS5
Near Lockhart, TX 78644
Tim M
Job Details:
12/20/2024
"Arrived on site to inspect unit for dents. Upon inspection found panel with multiple dents. Per ONESTOP, replaced panel (W11026866). Unit now appears as designed, job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Kempner, TX 76539
Robert
Job Details:
12/20/2024
WFW5605MC1 Arrived on site from previous visit to install parts. Arrieved before second tech for two man job replaced shocks when second tech arrived and he noticed drain hose was twisted. Delivery team installed incorrect I missed the issue uploaded photos before and after . Tested with weights product spins with no vibration no shaking at all we leveled it as well. No water leaks visible from watersupply..
We serviced a
WHIRLPOOL DRYER
Model WED5600SQ0
Near Waco, TX 76706
Tyler
Job Details:
12/20/2024
Arrived on site for dryer not starting. On arrival confirmed issue and found wp3392519 thermal fuse broken and 279838 element grounded. Replaced both parts but found wp3398095 pts also broken and replaced it. Found dryer working as designed. Call complete
We serviced a
MAYTAG REFRIGERATOR
Model MRFF4236RZ01
Near Waco, TX 76705
Tyler
Job Details:
12/20/2024
Arrived on site for refrigerator freezing everything in rc even when set to 43 degrees. On arrival confirmed issue and found dampener wpw10594329 stuck open and wouldnt close even in diagnostics. Also found thermistor not registering temps properly on display. Replaced dampener as well as w10316760 thermistor and w11642241. Programmed control and tested unit. Found dampener opening as designed and unit reading correct temps in unit. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ
Near Waco, TX 76708
Tyler
Job Details:
12/20/2024
Arrived on site for dishwasher not drying dishes. On arrival confirmed failure and found f7E1 in diagnostics as well as element rusted and corrosion starting to form on it. Found owi at 53kohms and working. Replaced w10518394 heater and w11637581 control. Reassembled and tested unit and found washer working as designed with no leaks. Call complete
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Kempner, TX 76539
Sterling
Job Details:
12/20/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near China Spring, TX 76633
Tyler
Job Details:
12/20/2024
Arrived on site for refrigerator needing door switch. On arrival confirmed issue and installed w11123941 switch. Also found ice maker off but once it was on it harvested and filled as designed with no leaks. Informed customer to allow ice maker 3 days t9 fill bin. Call complete
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Temple, TX 76504
Jonathan M
Job Details:
12/20/2024
"Arrived on site for a washing machine that would not drain. Inspected unit and work area. Customer showed me that there were still water in his basket upon arrival. I came to access underneath and found the wire harness split. I replaced the wire harness, and went to test the unit. I found that the unit was consistently draining and would not stop. I attempted to unplug the unit several times and gave it several minutes to try to clear out and start a new cycle but it would not. I went ahead and replaced the main control and tested the unit. I found the unit working and operating as designed . with no leaks present during operation. Call complete. W11626074 and W11643701."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Morgan's Point Resort, TX 76513
Jonathan M
Job Details:
12/20/2024
"Ive done site for a washing machine that wont drain. Inspected unit and work area. The customer stated that the unit completely quit in the middle of the cycle and that the lid finally unlocked but that there is still water inside of the washing machine. I did confirm the customers complaint and gained access underneath. I found the issue due to a split wire on the wire harness. I replaced the wire harness and went to test the unit. I found the lights on the touch panel, moving from side to side, indicating that the unit was in some sort of demo mode. I could not find any demo mode within the unit and spoke to PR. Advised he believe the issue would be with the main control. I replaced the main control and tested the unit. I found the unit working and operating as designed with no leaks present during operation. Call complete. W11626074 and W11643701."
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Belton, TX 76513
Jonathan M
Job Details:
12/20/2024
"Arrived on site for a dryer that is not starting cycles again. Inspected unit and work area. I tested the unit and confirmed the customers complaint. I checked voltage and found proper voltage and polarity. I gained access to the interior of the unit and found the thermal fuse open again. I visually inspected the heater, and did not find any sagging on the coils. I checked the heating element, and found continuity between the terminals, but no continuity between any of the terminals and the heater housing. I checked the operating thermostat and found it showing was good. I replaced the thermal fuse and tested the unit. I gained access to the back and took the vent hose off and took temperature checks. I found the unit fluctuating between 127?F and 153?F giving an average temperature of 140?F on a high heat cycle. I did advise the customer that there is nothing on the machine said that would be causing this issue, and that if they have another thermal fuse go out, it would most likely indicate an issue with the venting. The unit is working and operating as designed. Call complete. W10909685."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Belton, TX 76513
Jonathan M
Job Details:
12/20/2024
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the latch assembly and tested the unit. I found all components working in operating as designed. I checked the suspension and found the suspension was good and found the basket not wobbling on the drive shaft. The unit is working and operating as designed. Call complete. W11670519.
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Liberty Hill, TX 78642
Wesley
Job Details:
12/20/2024
"Arrived onsite and found unit was tripping during preheat. Verified voltage and polarity is correct and performed the burnoff recommended by the manufacturer. And was able to reach and maintain 550f with no tripping. Recommended leaving the unit running at 550f for minimum of one hour. In even if ongoing nuisance tripping, the breaker must be replaced with a compatible non AFCI/GFCI breaker. Advised home owner on findings. Reported findings to Techline spoke with Dillon, sr#7740572194 no parts."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS01
Near Georgetown, TX 78628
David Z
Job Details:
12/20/2024
"Arrived on site to follow up on refrigerator not cooling. Found RC evap was frozen over again. Called tech line due to repeat failure with defrost. Checked thermistor at control and found it reading 1109 ohms, way out of range. Tech line SR7740579012. Unit has an immense amount of ice built on the fan scroll and it needs to be melted down in order to gain access to the thermistor. Customer will defrost unit so we can repair. Return visit set for 1/2. ; schdld next appmnt for 1/2 THU !"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Georgetown, TX 78628
David Z
Job Details:
12/20/2024
"Arrived on site to diagnose washer not running loads and throwing F7E1 error for tach missing signal. Examined under unit and found a hanging wire that was traced to the capacitor, and had broken off the spade terminal. Unit also has 2 other sites where wiring was wire nutted / attempted repaired and at this point needs a main harness replacement. I used a quick splice to reconnect the wire so unit can be used, but it may break again. Ordering lower harness. Office to schedule when part arrives. ; ordrng 1 W11591637 (Lower Harness)"
We serviced a
KITCHENAID OVEN
Model KOES527PSS00
Near Georgetown, TX 78628
David Z
Job Details:
12/20/2024
"Arrived on site to diagnose oven with door not closing properly. Customer advised one side feels smoother than the other side does. I replaced both hinges when i was able to confirm. Left side hinge pin does move easier than the right. With new hinges found the function is still the same, and there are some internal differences to the hinges, and unit is working as designed. Parts used - W11665208, W11665209."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Austin, TX 78737
Andrew
Job Details:
12/20/2024
Arrived on site to test unit for loud whistling noise. Found cold valve was full of sediment preventing it from opening and causing whistling noise. Replaced valve assembly(W11220230) and completed diagnostics with no issues. Unit is now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Round Rock, TX 78665
David Z
Job Details:
12/20/2024
"Arrived on site to diagnose refrigerator with issues with filter door, and also torn door gaskets. Examined unit and found only the right side RC door gasket was torn, and gasket magnet was coming out. I found the filter cover just wasn't being pushed up hard enough, and it was not being locked in. I locked them over with no issues. I only replaced the right hand door gasket, unit now functioning as designed. Call completed. Parts used - W10830274."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Georgetown, TX 78628
David Z
Job Details:
12/20/2024
"Arrived on site to diagnose washer with no response from control panel. On arrival tested unit and found no response as well. Put unit in diagnostic mode which did light up the console and restore function. Console seems to have locked up either from software related issues, or surges. Replaced console to resolve. Tested unit and confirmed all working as designed. Repair completed. Parts used - W11591400."
We serviced a
KITCHENAID RANGE
Model KSEB900ESS3
Near Round Rock, TX 78665
Daniel A
Job Details:
12/20/2024
Arrived on site to install previously diagnosed and ordered part per previous technician. I installed the LF burner switch however the problem still persists. I found that the right rear switch is also bad and will need to order switch. W10911303 . I am scheduling for 12/24; ordrng 1 W10911303 (Switch right rear)
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4236ADS2
Near Round Rock, TX 78681
Daniel A
Job Details:
12/20/2024
"Arrived on site to inspect vent hood not operating. Upon further inspection, I found that the motor was seized and would not rotate. I replaced the motor and retested the unit. The unit is now operating as designed. No one on site to sign. Job complete"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Hutto, TX 78634
Andrew R
Job Details:
12/20/2024
Arrived onsite for previously diagnosed parts. I replaced the harness and installed clip hangar for the drain pump wires. I tested the unit and found unit to now be operating as designed. No water leaks present. Call complete. Installed W11643701 lower harness and W11755726 Clip.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Hutto, TX 78634
Andrew R
Job Details:
12/20/2024
Arrived onsite for previously diagnosed parts. I replaced the panel and faucet switch. Unit now doesn't autofill and runs cycles as designed. No water leaks present. Call complete. Installed W11174419 FAUCET SWITCH AND W11478526 FASCIA PANEL UI.
We serviced a
JENN-AIR OVEN
Model JJW2830DP01
Near Austin, TX 78738
Scott
Job Details:
12/20/2024
Arrived oc n site for stuck keypad . Customer had done a power reset at breaker after calling into for service . No reoccurring issues. Has used unit since . Ran diagnostics did get on 2-1 error code . Deleted error code . Did factory reset . Ran preheat on both ovens . Keypad responding correctly.All checked normal. Fans are functioning properly . Advised if having to reset breaker becomes frequently to call back in . No parts installed job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE05
Near Austin, TX 78745
Matthew
Job Details:
12/20/2024
"Arrived onsite to carry out whirlpool recommendations. Replaced right door, upper and lower hinges. Door still was not aligned properly. Called tech line. Spoke to Drew. Took pictures of door after repair. Drew submitted for review. SR#7740260442"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Austin, TX 78744
Joe Z
Job Details:
12/20/2024
"Arrived on site for display not operating correctly. Upon arrival, inspected unit and found control has failed. Need to replace control. Replaced control W11594224. Test unit and is operating as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ12
Near Austin, TX 78741
Joe Z
Job Details:
12/20/2024
"Intermittent water dispenser issue not dispensing. Frost build up in refrigerator section and freezer seems to cold with frost forming on top of inside door. Upon arrival, inspected unit. Confirmed frost on top of Fc door and frost at evaporator panel and ceiling of Fc. Do not currently see frost in RC. Customer pointed out that is intermittent and at diffuser cover. Am not seeing any areas of doors where warm air could be migrating. Ran temperature checks. Getting 0 in Fc and 28 in RC. Found damper control door is stuck in open position. This issue was also causing water reservoir to intermittently freeze. Replaced damper control WPW10594329. Now operating correctly. Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JB4
Near Kyle, TX 78640
Leonardo
Job Details:
12/20/2024
Arrived on site to test unit it for right front burner staying on even when set on low. Test unit and found switch keeping burner on not regulating the temp. Found burned up switch and replaced switch test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Uhland, TX 78640
Leonardo
Job Details:
12/20/2024
Arrived on site to test unit it for console not u locking. Found shorted console. Replaced console test unit it and unit it test good job complete.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Austin, TX 78741
Joe Z
Job Details:
12/20/2024
"Arrived on site for will not drain with error code F4 or F9. Upon arrival , ran diagnostics and get error code F8-E3 over flow. Door is unlocked with soaking wet towels. Removed towels and there is no visible standing water. Test unit by running a normal cycle without laundry or detergent. Unit fills and begins washing correctly. Found during draining the pump energizes but all water remains. Will need to order 2 man and return with prescreened parts. Office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Kyle, TX 78640
Leonardo
Job Details:
12/20/2024
Arrived on site to test unit for unit tripping breaker. Turned bake on to 500 to see if it tripped the breaker and unit pre heated correctly without tripping breaker once. Called techline #7740572388 and test elements and elements are with in correct ohms. Reported to safety too job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near San Marcos, TX 78666
Brandon
Job Details:
12/20/2024
"Arrived on site for customer complaint of rus on the doors. Found lots of rust marks on the ss doors. Left FC door with customer, ordering RC door. LW11258441 left with customer ; ordrng 1 LW11258450 (RC door) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near New Braunfels, TX 78132
Brandon
Job Details:
12/20/2024
"Arrived on site for customer complaint of unit not producing ice, found freezer at -12 degrees and fill tube was frozen. I defrosted fill tube, tested power going to fill tube heater, tested good. Bumped up the temperature in the freezer, tested ice maker and valve, unit tested good. If problem continues will need W10706850"
We serviced a
WHIRLPOOL COOKTOP
Model KODE500ESS20
Near New Braunfels, TX 78130
Brandon
Job Details:
12/20/2024
"Arrived on site for f8e0 error code. I replaced previously diagnosed parts of blower motors, and controls. Unit tested good. Parts used w11448962, w11598200, w11598119"
We serviced a
JENN-AIR ICE MACHINE
Model JUIFX15HX00
Near New Braunfels, TX 78130
Brandon
Job Details:
12/20/2024
"Arrived on site for customer complaint of unit not making ice. Found water line that fills the reservoir was not in the correct position causing water to miss going into reservoir. Also found water filter was clogged. Unit needs filter which customer will get. Everything passed in diagnostic mode, no leaks."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Austin, TX 78737
Andrew
Job Details:
12/20/2024
Arrived on site to test unit for no ice production. Found connection was loose preventing ice maker from receiving voltage. Secured connection and unit is now working as designed. No parts replaced at this time. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Austin, TX 78737
Andrew
Job Details:
12/20/2024
"Arrived onnsite to test unit for no ice production. Found unit needs recirc pump, grid cutter and bin thermistor. Ordering grid cutter and rescheduled for 12/30. No parts replaced at this time. ; ordrng 1 W10919199 (Grid cutter)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, TX 78745
Andrew
Job Details:
12/20/2024
Arrived on site to test unit for tub consistently filling. Found sediment in both hot and cold valves preventing valves from closing properly. Replaced valve assembly(W11127357). Unit is now working as designed. No leaks detected. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS10
Near Austin, TX 78749
Luis
Job Details:
12/19/2024
"Arrived on site for loud noise. Power cycled unit,found loud noise from damper control,replaced defective damper control,powered unit on noise no longer present. Wpw10594329"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78703
Luis
Job Details:
12/19/2024
"Arrived on site. Replaced defective grill,found loud noise coming from evaporator fan motor,replaced fan motor assembly noise not present after replacement. Wp2315549,wpw10713153"
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Killeen, TX 76549
Robert
Job Details:
12/19/2024
Arrived on site for a washer off balance. On arrival found error code F0E5 cleared error code and balance legs on washer calibrated and tested product works as it's designed no water leaks visible from watersupply no parts used.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Woodway, TX 76712
Sterling
Job Details:
12/19/2024
"On arrival verified complaint of not starting cycle. Ran error codes and found locked rotor code. On i spection found shield was friction welded to the rotor. I was able to break shield off to make unit functional in the mean time, but will need to have rotor and shield replaced. Ordering Rotor W11260238 shield W11627512. Reschedule for 12/27. ; ordrng 1 W11627512 (Shield) and 1 W11260238 (Rotor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Waco, TX 76710
Sterling
Job Details:
12/19/2024
"On arrival. Verified complaint of not completing cycle. Ran diag and found no error codes. Ran spin test and heard a major rumble and severe wobble of drum. Inspected suspensions and found they are good. Removed agitator and Found inner basket is worn and will need inner basket, gear case and possibly splutch replaced. Ordering inner basket W11172199 and gear case W11454372 see. Office to reschedule. ; ordrng 1 W11172199 (Inner basket) and 1 W11454372 (Gearcase)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78748
Andrew
Job Details:
12/19/2024
Arrived on site to test unit for constantly draining. Found pressure switch was faulty in control. Replaced control(W11513246) and completed diagnostics with no issues. Unit is now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Austin, TX 78748
Andrew
Job Details:
12/19/2024
Arrived on site to test unit for not draining. Found wires to drain pump were cut. Replaced lower harness(W11643701) and unit is now working as designed. No leaks detected. Advised customer to minimize loads to prevent basket from bottoming out with items that retain more water than usual. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, TX 78748
Andrew
Job Details:
12/19/2024
Arrived on site to test unit for light in FC not working. Found door switch was damaged. Replaced switch(W11396033) and unit is now working as designed. Contractor not present for signature. Job complete.
We serviced a
MAYTAG MICROWAVE
Model MMV1153AAB
Near Round Rock, TX 78681
Andrew R
Job Details:
12/19/2024
Arrived onsite for microwave not heating. I tested the microwave and noticed a humming noise present. I found the capacitor to be good. I replaced the diode and magnetron and tested the unit. Unit now heats with no issues and is operating as designed. Call complete. Installed WP53001044 MAGNETRON AND WPR9800486 DIODE.
We serviced a
WHIRLPOOL DRYER
Model WED5700VW0
Near Round Rock, TX 78681
Andrew R
Job Details:
12/19/2024
Arrived onsite for previous diagnosed part. I replaced the door latch and tested the unit. Unit now operates as designed. Call complete. Installed WP3406107 DOOR SWITCH.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Leander, TX 78641
Andrew R
Job Details:
12/19/2024
Arrived onsite for dishwasher getting no water. Upon arrival customer stated it fills with water but doesn't wash the dishes. I tested the unit no errors were stored. Unit operates as designed however I noticed customer had Tupperware lids blocking the bottom washarm. I advised the customer that she will need to watch where the lids are as them blocking the lower washarm will cause a uneven cleaning. Unit operates as designed at time of service. No water leaks. Call complete. No parts installed.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Taylor, TX 76574
Scott
Job Details:
12/19/2024
Arrived on site for washer not powering up . Found unit is powering up but not starting . Getting correct polarity and voltage at outlet . Only error is for latch 5-2 . When trying to start a cycle unit would click but never start . Replaced latch W11513248. Ran diagnostics. No error codes . Unit passed test wash . Started a quick wash and unit went into wash cycle . No water leaks detected at time of service . Job complete
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Hutto, TX 78634
Scott
Job Details:
12/19/2024
Arrived on site for door not closing properly . Found lid cracked at right side hinge . Replaced lid W11259006. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Hutto, TX 78634
Scott
Job Details:
12/19/2024
Arrived on site for washer flashing 3-8 error . Found unit is showing 8-3 and loc . Washer had about 2 of water sitting in tub. Latch is broken as well . Ordering drain pump and latch . Set return for 12/24 . No water leaks detected at time of service . ; ordrng 1 W11458345 (Drain pump) and 1 W11565030 (Latch)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hutto, TX 78634
Scott
Job Details:
12/19/2024
"Arrived on site for washer not starting . Ran diagnostic got 7-1, 7-6,7-7. Washer only humming when in agitate and spin . Replaced cap and actuator W11395618 W11481722. Ran diagnostics again washer is only agitating in one direction and not going into spin . Ordering motor and lower harness if needed . No water leaks detected. Customer is traveling next week . Please call and set return ; ordrng 1 W11026785 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Elgin, TX 78621
Matthew
Job Details:
12/19/2024
Arrived on site to replace dented door. Found that the builder had swapped the unit out and could not find where unit was located job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Elgin, TX 78621
Matthew
Job Details:
12/19/2024
Arrived on site for unit tripping the breaker. Spoke to homeowner and found that the builder had swapped out the unit. We have no contact info for the builder. Job complete
We serviced a
AMANA MICROWAVE
Model AMV2307PFS08
Near Elgin, TX 78621
Matthew
Job Details:
12/19/2024
"Arrived on site to repair previously diagnosed issues. Replaced table support,motor,plate,ring and cavity paint. Tested unit microwave is now operating as designed no signs of burning or smoking at this timeParts usedCavity paint 98qbp0302Ring w11252182Plate w11367904Motor w10642989Table support w1245707"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Belton, TX 76513
Jonathan M
Job Details:
12/19/2024
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. The unit was in a vacant unit. I went ahead and replaced the compressor, dryer, and access valve. I charge the unit up with 250 psi, nitrogen, and found pressures hold. I vacuumed down the unit to -30 psi and brown pressures. Hold again. Hi charged the unit up with 68 g of R600 refrigerant. I tested the unit and found the unit working and operating as designed. Call complete. W11506635, W 11580057, and WPW10143759."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Austin, TX 78726
Miguel
Job Details:
12/19/2024
"Apt 1634. Arrived on site for microwave not heating. Found unit does not power on. Has power at outlet but nothing at control. Removed from over range. Found thermal fuse open. Found upper interlock has a bad switch, replaced upper interlock. Verified operation. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Austin, TX 78717
Miguel
Job Details:
12/19/2024
"Arrived on site with sealed system parts. Set unit open to both evaps recovered refrigerant. Unit was already tapped by different company. Removed condenser compressor and drier. Installed filter drier. New Condenser was damaged, fins were collapsed. Will need to order another. Ordering another condenser, reset other parts. Office will call to schedule for sealed system repair. ; ordrng 1 W11548259 (Condenser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Austin, TX 78726
Miguel
Job Details:
12/19/2024
"Arrived on site for refrigerator repair. Didnt have the clear aisle on needed, reordered. Customer has difficult schedule. Wants last appointment. Advised we cannot set exact time. Customer asking for after 430. Advised not possible. Customer calling into office. . Reset for Jan 2; ordrng 1 W10841140 (Clear silicon)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Austin, TX 78704
Leonardo
Job Details:
12/19/2024
Arrived on site to replace sump and motor. Replaced su p and motor test unit and unit it test good no leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG361LVB2
Near Elgin, TX 78621
Matthew
Job Details:
12/19/2024
Arrived on site for gas leak. Upon arrival inspected unit used both sniffer and bubbles on all joints. Could not find any leaks at the time. No parts used job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Manor, TX 78653
Matthew
Job Details:
12/19/2024
Arrived on site for back left burner not igniting. Inspected units spark module and found loose connection to the igniter. Upon further investigation found orifice holder not seated properly causing a gap corrected issue. Unit is now functioning correctly as designed. No parts used job completed.
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Austin, TX 78745
Tim M
Job Details:
12/19/2024
"Arrived on site to test unit for no power. Upon arrival customer stated she started a cycle, after coming back there was no power and clothes were damp. Tested unit, found unit not receiving any voltage. Checked breaker, found it tripped. Reset breaker, unit is now running as designed. Customer stated they get power surges a lot. Advised if the breaker keeps tripping to give us a call. No parts installed, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model JDB3600AWS5
Near Austin, TX 78734
Tim M
Job Details:
12/19/2024
"Arrived on site to test unit for leak. Upon arrival customer stated unit will leak every cycle about a 2 foot in diameter puddle. Removed front door panel and started a diagnostic cycle, observed water leak originating from the door latch indicating a gasket issue. Also found evidence of a leak all around the dispenser. Over sudsing is also an issue, advised customer to use liquid soap instead of pods due to soft water system. Will need to return with dispenser, gasket, and lower spray arm as precautionary. Ordering parts, no parts installed, rescheduled for 12/24.; ordrng 1 WPW10320512 (Lower wash arm)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Austin, TX 78751
James K
Job Details:
12/19/2024
"MVW4505MW1 Arrived on site for unit not working. Upon arrival, checked error codes and found F8E1 long fill. Cleared codes. Continue to enter diagnostics, found cold water, not filling. Inspected hoses and found leak detection inserts on the hose. Advise customer to change both hoses to standard flexible hoses. Unit is functioning as designed. No water leaks detected at this time. No parts needed"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Mart, TX 76664
Tyler
Job Details:
12/19/2024
"Arrived on site for washer needing latch and valve, on arrival reconfirmed issue and installed parts. Tested unit and found washer still only works correctly in diagnostics. Will need find8ngs reported to techline. Installed w11212745 actuator, w11411581 control, w11205048 valve, and wpw10482836 latch; ordrng 1 Needtechlinecalled (Need techline called)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near New Braunfels, TX 78132
Brandon
Job Details:
12/19/2024
"Arrived on site for customer complaint of freezer not cooling and ice maker not making ice. Found defrost failure in FC, ordering evaporator fan motor with sensors, as well as heater. ; ordrng 1 W11452196 (Evap motor with thermistor and defrost sensor) and 1 WP12729128 (Heater) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Canyon Lake, TX 78133
Brandon
Job Details:
12/19/2024
"Arrived on site for customer complaint of lid broken. Found glass was unglued from lid, I replaced lid, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cedar Park, TX 78613
Miguel
Job Details:
12/19/2024
Arrived on site for washer shaking and making a noise during spin. No error codes stored. Customer has video on unit making knocking noise. Unit passed diagnsotics. Removed top panel. Saw harness and pressure switch out wards causing them to hit the back in certain loads. Properly routed and use zip tie to hood in place. Call complete.per office warranty call.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Austin, TX 78745
Leonardo
Job Details:
12/19/2024
Arrived on site to test unit it for unit giving g F8E4 error water in the float. Removed kick plate test unit and found suds causei g float to float. Removed water and suds test unit and unit test good. Advised customer to be careful with usi g to much soap. Job complete.
We serviced a
WHIRLPOOL OVEN
Model JMC2430LL00
Near Dripping Springs, TX 78620
Leonardo
Job Details:
12/19/2024
Arrived on site to test unit for nompower. Test unit and found u it getting g power but display not working. Did a hard reset test unit andnunit test good. Found door hinges hitting cabinet not allowing the door to close correctly. Customer will need to get with builder to get thst fix job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Driftwood, TX 78619
Leonardo
Job Details:
12/19/2024
"Arrived on site to test unit for unit not finishing cycle. Test unit and found F8E4 error water in float. Re,oced float removed water. Found d u it not leveled leaning far left. Leveled and found test console and found normal Cycle button and Tough button not responding also found water and soap residue on tub gasket. Ordering new console and tub gasket. Reschedule for ; ordrng 1 W11622490 (Console) and 1 W11483553 (Tub gasket)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Austin, TX 78748
Andrew
Job Details:
12/19/2024
Arrived on site to test unit for pump issues. Found unit not getting water. Engaged fill valve 4 times and was able to push air out of line. Completed diagnostic cycle with no issues. All components now working as designed. No parts replaced. No leaks detected at this time. Contractor not present for signature. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Austin, TX 78754
David Z
Job Details:
12/19/2024
"Arrived on site to follow up on oven door that had a broken handle. Installed new handle, both side trim pieces and the inner door to resolve. Assembled and tested, verified proper operation and fitment. Parts used - W11730234, W10761014, WP9761344, W10761018."
We serviced a
KENMORE DRYER
Model 110.64832400
Near Harker Heights, TX 76548
Robert
Job Details:
12/19/2024
110.64832400 Arrived on site for a dryer with same complaint as before not heating. On arrival found dryer working no signs of any issues no parts used.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Temple, TX 76502
Robert
Job Details:
12/19/2024
NTW4516FW4 Arrived on site for a washer leaking water. On arrival found washer in rent a centers warehouse nowhere near water supply or power connections. Looked underneath washer no signs of water damaged or signs of water the only thing I didn't see was the drain hose was not attached to back of washer. Couldn't test product no parts installed product should work as it's designed. Instructed manger on product.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Mustang Ridge, TX 78610
Leonardo
Job Details:
12/19/2024
"Arrived on side to test unit for unit, sparking when not in use. Remove cooktop, cover confront panel to get to valves to run test for any gas leaks and to run tests on igniter harness. Found no gas leaks couldn't replicate.The issue contacted tech support rand tests with tech support could not find any issues at this time. SR#7740566502 called safety to report findings 7740557594"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS2
Near Temple, TX 76502
Robert
Job Details:
12/19/2024
KDPM604KPS2 Arrived on site from previous tech to install part. On arrival found that the motor was already damaged in box uploaded photo. Client recommended Johnathan back ordering another motor.; ordrng 1 W11416362 (Motor)