Service History 271

We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS03
Near Austin, TX 78746
Luis
Job Details: 04/20/2021
"Arrived on site for door handle issues. Diagnosed screw holes stripped in handle,replaced defective door handle on freezer door."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78738
Robert
Job Details: 04/20/2021
Arrived on job to replace sump and motor. After replacement test operation no leaks detected at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, TX 78645
Justin
Job Details: 04/20/2021
Arrived on site to install previously diagnosed parts. I installed the new adjusters and the unit is now working as designed. I had the customer pull out the rack and confirm it was good with her. She said it was. Call complete.
We serviced a
WHIRLPOOL RANGE
Model KDRS483VSS03
Near Austin, TX 78703
Leonardo
Job Details: 04/20/2021
Arrived on site to test unit for front burners to high. Test unit and found all burners are good. Found front burners to be power burners and medium burners already turned all the way down job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Leander, TX 78641
Lou
Job Details: 04/20/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the adjuster wheels falling off, I removed and replaced the adjuster kit and tested. Upper rack is operating as designed. Also, while on site, I found that both rack stops were missing and customer did not know what happened to them. Using 2 stops from my van stock (WPW10508950), I installed both and tested the upper rack and it operates as designed. No water leaks observed during service, job completed"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Round Rock, TX 78681
David S
Job Details: 04/20/2021
"Arrived onsite for cooktop knob peeling and the burner heads discoloring. I inspected the unit and work area. I found the knobs peeling completely, I found the burner heads rusted and the burner caps developing pits. I replaced the knobs, burner heads, and burner caps. I tested the unit and adjusted the valves. All burner heads are working as designed. Job complete."
We serviced a
WHIRLPOOL OVEN
Model KSGB900ESS2
Near Austin, TX 78749
Leonardo
Job Details: 04/20/2021
Arrived on site to replace cooling fan and console. Replaced both parts test unit and unit heating to 350 job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/20/2021
"Arrived on site for washer vibration during use. Customer did say unit is not walking. Performed diagnostics mode and checked for fault codes, none found. Ran automatic test cycle and monitored operation. Ran spin and agitation with top up. Found basket roundness good. Inspected upper damper rods, good. Inspected gearcase, clutch and lower dampers. All checks good, no water leaks detected. Spoke with customer on operation and user care guide."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Taylor, TX 76574
Jimmy J.
Job Details: 04/20/2021
Arrived on site for WATER IS NOT DISPENSING- BRAND NEW FILTER. STARTED TO WORK OK FOR A LITTLE BIT NOT ITS JUST SPITTING OUT AND MAKING A WEIRD NOISE WHEN DISPENSING. Found filter was not turned all the way clockwise to allow it to seat properly in the filter head. Water dispensing as designed. No leaks detected.
We serviced a
KITCHENAID OVEN
Model KEBK101SSS04
Near Leander, TX 78641
David S
Job Details: 04/20/2021
"Arrived on site for wall oven reinstall, tested unit, unit is working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Austin, TX 78702
Richard
Job Details: 04/20/2021
Arrived onsite for the oven range not heating. During testing found that the broil and bake are not working. Called SW and we went through the testing process. We found that there voltage coming from the control to the DSI board. Checked for DC voltage to the broil and bake electrodes the DSI board is not sending out voltage. Checked to see if gas valve was open . Found that it is open. The DSI board and Regulator will need to be replaced. Ordering parts and office to schedule. ; ordrng 1 WPW10511278 (Dsi)
We serviced a
WHIRLPOOL DRYER
Model WGD4985EW0
Near Del Valle, TX 78617
Jacob
Job Details: 04/20/2021
Arrived onsite for unit not heating. Tested unit. Unit not heating. Upon further inspection. Found that the 3 pin connector was not connected to the gas valve. Plugged connector back in. Tested unit. Unit is now heating. No leaks at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Del Valle, TX 78617
Jacob
Job Details: 04/20/2021
"Arrived onsite for unit shaking a lot during washing. Put the unit in diagnostics and got no error codes. Looked at the floor and saw some damage to the floor from the front left foot and back right foot rubber had come off, causing the unit out of balance. Took pic in quick pics. Called tech line. Said to replace leveling feet to the unit to help with the vibration issue. Got sr#7730559834. Ordered part. Office to reschedule ; ordrng 2 W10888529 (feet-lvlng)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Elgin, TX 78621
Andy
Job Details: 04/20/2021
Arrived on site for refrigerator light issues. Tested and inspected unit and found issues with module. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Bertram, TX 78605
Cliff
Job Details: 04/20/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker power wire not connected. Rewired icemaker and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Pflugerville, TX 78660
Matthew
Job Details: 04/20/2021
Arrived onsite for refrigerator not cooling in both sections. Upon inspection found ice buildup over evaporator cover and return vents frozen over. Thawed ice and removed evaporator cover. Evaporator was completely frosted over. Ran diagnostics and forced defrost but heater would not energize. Recorded error code for defrost sensor. Tested heater directly and did not show open. Will order and replace sensor and retest. Ordering heater and control just in case. Office to reschedule ; ordrng 1 W11203924 (contrl-box) and 1 W11342162 (HARNESS ) and 1 WP2323198 (defrost heater) and 1 WPW10384183 (thermistor)
We serviced a
MAYTAG WASHER
Model LAT9704AAE
Near Austin, TX 78759
Scott
Job Details: 04/20/2021
"Arrived on site ,replaced bleach hose and both clamps . Poured water thru hose no leaks detected. No leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Georgetown, TX 78628
Tommy
Job Details: 04/20/2021
"Arrived onsite for front left burner not igniting, found unit igniters and has operating as designed but left head and cap not making good connection ordering both office to reschedule upon receiving parts. ; ordrng 1 WP8286813 (Front left burner) and 1 WPW10597129 (Caps)"
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Austin, TX 78735
Richard
Job Details: 04/20/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Cedar Park, TX 78613
David S
Job Details: 04/20/2021
Arrived on site for fridge door not sealing. I inspected the unit and work area. I found the door gasket no sealing properly. I went to replace the door gasket and found the new gasket damaged in the box. I am ordering the fridge gasket to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 W10860480 (Rc gasket)
We serviced a
ROPER DRYER
Model REX6634PQ0
Near San Marcos, TX 78666
Andrew
Job Details: 04/20/2021
"Arrived on site to test unit for not operating. Found unit receiving proper voltage. Timer was receiving proper voltage but not send voltage. Also found thermal fuse was bad. Replaced timer and thermal fuse. Tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/19/2021
Arrived on site to diagnose a dryer that is not heating. Found failed cutoff t-stat and replaced it. All is working properly at this time.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Andice, TX 78628
Jonathan S
Job Details: 04/19/2021
Arrived on site for cooktop having low flame to no flame. Inspected unit and work area. Tested operation and verified failure. Removed gas line to unit and tested pressure out of line. Found low gas pressure to unit. Called Whirlpool tech support and spoke with Chris. Recommend to replace regulator since gas line was removed. Found low gas pressure to unit. Since gas line removed was informed to replace regulator . Installed new regulator with same results. Sr#7730544052.
We serviced a
AMANA MICROWAVE
Model AMV2307PFS0
Near New Braunfels, TX 78130
Noah D
Job Details: 04/19/2021
"Arrived on site to inspect unit for a large dent, upon inspection found the microwave door bent by axle, replaced door and tested with no issues. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near New Braunfels, TX 78130
Andrew
Job Details: 04/19/2021
"Arrived on site to test unit for RC freezing everything. Found RC was 25 degrees upon arrival. RC thermistor was out of range reading 65-70 degrees at 4215 ohms. Verified damper operating correctly and FC thermistor was in range. Heater tested good. No blockage in drain tube from drip pan. Replaced thermistor, tested unit and waited till temp was at 45 degrees. Thermistor is now reading correctly at 6000ohms. Unit not hooked up to water. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Wimberley, TX 78676
Richard
Job Details: 04/19/2021
arrived onsite for the dishwasher not washing. Replaced the sump and pump motor and it tested good and no leaks detected complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ3
Near Fischer, TX 78623
Richard
Job Details: 04/19/2021
"Arrived onsite for the microwave not working. During testing could not find anything wrong with the microwave. Took down the microwave and took apart and tested cap, mag, thermistor, switches, all tested good. Put microwave back together and installed it and plug it in and it started to work. Its heating just fine. Complete.
We serviced a
JENN-AIR DISHWASHER
Model JDB1275AWY
Near Manchaca, TX 78652
Brandon
Job Details: 04/19/2021
"Arrived on site for customer complaint of unit not cleaning well, I found unit needed to be cleaned out, and use a dishwasher cleaner, found rinse aid needed to be used, I tested every function of the dishwasher, unit tested good. Instructed customer to clean, and use rinse aid."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Leander, TX 78641
Jonathan S
Job Details: 04/19/2021
Arrived on site for oven losing sound for timer and preheat. Inspected unit and work area. Performed diagnostics mode and found error F6-E4 occurred. Tested sound output in normal settings and found on. Tested sound and found no working as designed. Found speaker is in the UI. Will need to replace UI. Found no eta available on part. Office to schedule appointment when ETA is available.; ordrng 1 W11297709 (UI)
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78704
Jacob
Job Details: 04/19/2021
Arrived onsite to replace sump and motor. Replaced part. Tested unit. Unit tested good. No leaks at this time. Job complete. Collected remaining balance.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW1
Near Georgetown, TX 78633
Tommy
Job Details: 04/19/2021
Arrived onsite for dryer not heating as well. Upon arrival found unit is operating as designed but unit rear was clogged and unit pipe maybe sealed at top.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Leander, TX 78641
Justin
Job Details: 04/19/2021
Arrived on site to install previously diagnosed parts. I installed the adjusters and tested the unit. The unit is now working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Canyon Lake, TX 78133
Richard
Job Details: 04/19/2021
Arrived onsite for the washer not filling with water. During testing found that the extra power was on causing the issue. Advised customer on what the extra power feature does and how it works. Advised customer to turn it off when running a cycle. All functions tested good complete
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near New Braunfels, TX 78130
Noah D
Job Details: 04/19/2021
"Arrived on site to inspect range for not allowing oven heat or time selection, upon inspection found the control board shorted causing issue, replaced control board and all functions returned. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS0
Near Leander, TX 78641
Justin
Job Details: 04/19/2021
"Arrived on site to install previously diagnosed parts. I installed the new bottom cover, fitting, and burner. I then tested the unit and the broiler was now working as designed.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Hutto, TX 78634
Jimmy J.
Job Details: 04/19/2021
Arrived on site to install previously diagnosed parts. Removed spring loaded hinges from both doors and installed new spring loaded hinges in both doors. Doors open and no longer swing closed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Niederwald, TX 78640
Robert
Job Details: 04/19/2021
Arrived on job for complaints of noise. Found the washer off balance tub hitting side during spin cycle l adjusted level and ran calibration. No leaks detected at time of service.
We serviced a
JENN-AIR OVEN
Model JJW2830IL00
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 04/19/2021
Arrived on site to install previous diagnosed part. On return customer stated that lower oven was giving same error code. Called tech support and spoke with Andy. He stated due to top one be the main it will occur while using lower. Removed unit to gain access to cooling fan. Removed failed fan and installed new. Assembled not and tested operation. Installed unit and tested operation. All tested good. (SR# 7730491092). Delete it error code history.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, TX 78728
David Z
Job Details: 04/19/2021
"Arrived on site to diagnose oven that was tripping breaker whenever plugged in. Plugged in and tested unit, and could not get it to turn on without immediate failure. Unplugged everything from board except relays and P8 connector. Found unit would trip every time P8 was connected, showing a failure in L1. Did not have control and harness at time of service. Returning with parts to resolve..; O-emld tckt"
We serviced a
GE WASHER
Model GFWN1100L0WW
Near Austin, TX 78702
Matthew
Job Details: 04/19/2021
Arrived onsite for washer taking a long time to wash a cycle and shutting off. Upon inspection found multiple stores codes 22/23 for long fill/ no fill. Customer stated does take a long time to fill. Unit will need valve replaced. Unit is stacked and in tight area. Requesting two man for job. Will need AUTHO. Office to reschedule ; ordrng 1 WH13X10029 (washing machine 2-in)
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Austin, TX 78759
Scott
Job Details: 04/19/2021
"Arrived on site for oven taking an hour to come up to temp. Found bake element burned out . Replaced bake element . Preheated normally. Job complete . No gas leaks detected at time of service."
We serviced a
KITCHENAID COOKTOP
Model KCES556HBL00
Near Georgetown, TX 78628
Tommy
Job Details: 04/19/2021
"Arrived onsite for previously diagnosed parts. Upon arrival found unit off at breaker, replaced unit thermostat and unit wiring, turned unit on at breaker upon turning on unit sparked at outlet red wire surged. Spoke with client about having electrician come check out outlet before putting more parts in unit
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS8
Near Austin, TX 78704
Robert
Job Details: 04/19/2021
Arrived on job to replace valve previously diagnosed. After replacement test operation cycle icemaker and it filled with water. No leaks detected at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 04/19/2021
Arrived on site to replace control and evap fan from previous diagnosis. Found unit was misdiagnosed. Found RC evap thermistor was not in proper location(took pic). Found thermistor reading correctly with 3550ohms at 67 degrees and 5200ohms at 50 degrees. Evap motor operating as designed. Door gaskets sealing properly. Secured thermistor to proper location(took pic). Also found RC drip pan was bowed. Leveled pan by installing shims. Tested unit. Unit works good. Drain tube not obstructed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104DSS0
Near San Marcos, TX 78666
Noah D
Job Details: 04/19/2021
"Arrived on site to inspect unit for not washing dishes correctly, upon inspection found the unit had not been pump water around, Replaced both board and pump with no issues, checked for leaks. Complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655PF4
Near Austin, TX 78748
Luis
Job Details: 04/19/2021
"Arrived on site for ice container issues. Replaced ice container,tested cubed and crushed ice unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25PWXAN01
Near Killeen, TX 76542
Wesley
Job Details: 04/19/2021
Arrived onsite and found original icemaker failed. Returning with icemaker and Ordering shut off arm to complete repair. ; ordrng 1 W11342242 (Shut off arm)
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Dripping Springs, TX 78620
Richard
Job Details: 04/19/2021
"Arrived onsite for the washer with a rattling noise. Customer had a video recording of the noise. I heard pieces of glass from the lid being broken on last visit was rattling around. Ran diagnostics and ran the drain pump, spin cycle, agitating cycle. I did not hear the noise. The debris must have been sucked out by the drain pump. Could not duplicate the noise. Complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Round Rock, TX 78665
Scott
Job Details: 04/19/2021
"Arrived on site, replaced manifold W/ valves , orifice holder, burner head and cap. Unit is lighting correctly. No gas leaks detected at time of service. Job complete ."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Bastrop, TX 78602
Andy
Job Details: 04/19/2021
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78758
Scott
Job Details: 04/19/2021
"Arrived on site for no long dry times . Ran air flow and temp checks . Found restricted air flow . Took vent hose off and found water in tube . Reran air flow and found normal. Informed customer, they will need to have exterior vent cleaned out . Job complete."
We serviced a
AMANA RANGE
Model ACR4303MFW4
Near Austin, TX 78724
Matthew
Job Details: 04/19/2021
Arrived onsite for chipped paint and customer complaint of burners turning off. Corrected paint issue. Tested burners and found what the customer was experiencing was the newly installed temperature regulated burners. Called tech line for assistance. Tech line confirmed that this is normal operation. Once the burner reaches the high temp it will begin to cycle. Instructed customer on use. SR#7730547321. Job complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near New Braunfels, TX 78130
Noah D
Job Details: 04/19/2021
"Arrived on site to inspect unit for not turning, upon inspection found the unit did turn when pushed indicating a bad motor, ordering motor and fan. Office to reschedule ; ordrng 1 279827 (MOTOR ) and 1 WP694089 (BLOWER )"
We serviced a
WHIRLPOOL DRYER
Model MED6230RHW0
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/19/2021
Arrived on site to replace console for dryer. Console didn't come with user interface. Reordering part and office to set return appointment; ordrng 1 W11413566 (Ui)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78756
Kevin
Job Details: 04/19/2021
"Arrived on site and inspected dishwasher and found door is making contact with the cabinet top left corner. Dishwasher is too far back into the cabinet, right hand side is lifted higher than left and it is all over unlevel. pulled dishwasher forward 6 inches and leveled it properly. When attempting to slide it back into installation area it touches the cabinet on the bottom left and the top right. Examined cabinet edge and found they are not straight/plum. Installation team forced dishwasher into location instead of modifying/ straightening cabinet."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Temple, TX 76502
Wesley
Job Details: 04/19/2021
Arrived onsite and replaced broken valve to repair unit. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Temple, TX 76502
Wesley
Job Details: 04/19/2021
Arrived onsite and found coins in drain motor grinding and rattling. Removed coins. Unit is now operating as designed quietly. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Temple, TX 76502
Wesley
Job Details: 04/19/2021
Arrived onsite and found pins backed out on motor harness. Corrected wiring issue. Unit now operating as designed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Temple, TX 76502
Wesley
Job Details: 04/19/2021
Arrived onsite and found slow cold valve and broken latch causing issues. Replaced broken latch and valve unit is now operating as designed.
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Temple, TX 76502
Wesley
Job Details: 04/19/2021
Arrived onsite and found unit had power supply problem preventing heating as designed. Corrected supply wiring short at block to repair. No parts needed. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Cedar Park, TX 78613
Scott
Job Details: 04/19/2021
"Arrived on site , replaced actuator and cam . Tested unit all checked normal. No water leaks detected at time of service."
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Leander, TX 78641
Jonathan S
Job Details: 04/19/2021
"Arrived on site for washer leaking water. Inspected unit and work area. Found door bellow drain holes clogged and hair between door and bellow. Performed diagnostics mode and checked fault codes. Found fault code F5-E2 door lock error. Ran automatic test cycle and observed for water leaks. Found no leaks, ran automatic test cycle several times. Ran unit on cleaning cycle and monitored. Found only signs of leak are from door and air vent. Spoke with customer findings. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY00
Near Cedar Park, TX 78613
David S
Job Details: 04/19/2021
"Arrived on site for water dispenser making a grinding noise. We inspected the unit and work area. We tested the water dispenser and could hear the valve fluttering. We gained access to the water valve and retested the unit and found it coming from the valve. We gained access to the water valve at the wall. We shut the water off and retested the valve sounded normal. We turned the valve half way on and tested the unit again. We found the valve working as designed with no more noise it water pressure lose. I spoke to the customer about the water pressure, and turning the water pressure down for the fridge. Job complete. No water leaks detected."
We serviced a
MAYTAG WASHER
Model MTW5830TW0
Near San Marcos, TX 78666
Andrew
Job Details: 04/19/2021
"Arrived on site to replace skate plate retaining pins. Was not sent with parts. Installed 1 1/2x 1/4 retaining pins and cotter pins. Tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Austin, TX 78753
Scott
Job Details: 04/19/2021
"Arrived on site , replaced hoses . Unable to test , unit is in show room . Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Killeen, TX 76543
Al
Job Details: 04/19/2021
Arrived on site and inspected washer with latch and strike issues.Confirmed the complaint and found both were defective.R&R and unit tested as designed.Job complete
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Bruceville-Eddy, TX 76524
Tyler
Job Details: 04/19/2021
Arrived on site for washer needing a previously diagnosed lid lock and door lid. Upon arrival I was able to confirm prior diagnosis hi then install the new lid lock in lid assembly after doing so I reassembled the unit and was able to verify full functionality in the washroom through all diagnostic test as well as a normal wash for the customer upon completion of repair. No leaks before during or after repairs call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Austin, TX 78748
Robert
Job Details: 04/19/2021
Arrived on job for complaints of no ice. Found valve not working.
We serviced a
WHIRLPOOL OVEN
Model GGG390LXS05
Near Austin, TX 78748
Leonardo
Job Details: 04/19/2021
Arrived on site to test unit for broiler not working. Test unit and broiler working correctly at this time job complete.
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Spring Branch, TX 78070
Andrew
Job Details: 04/19/2021
"Arrived on site to test unit for no ice production. Ice maker was trying to cycle but kept making grinding noise from stripped gears. Replaced ice maker, ice maker cycled as designed. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near New Braunfels, TX 78130
Noah D
Job Details: 04/19/2021
"Arrived on site to inspect unit for not allowing any selections, upon inspection found the console shorted, it worked in diagnostics, yet no voltage sent, replaced console and control, tested with no issues. Complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/19/2021
Arrived on site to diagnose a refrigerator that is not operating ice door. Replaced door motor and found no change. Controls will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 WPW10200659 (Control) and 1 WP2318054 (Conteol) and 1 W10836024 (Ui)
We serviced a
WHIRLPOOL OVEN
Model RB270PXBQ2
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/19/2021
Arrived on site to install rebuilt control for oven. Installed control and tested unit. Found all is functioning properly at this time.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Kingsland, TX 78639
Cliff
Job Details: 04/19/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found fill tube frozen over and thawed it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WFE505W0JZ0
Near Belton, TX 76513
Tyler
Job Details: 04/19/2021
Arrived on site for range not turning on. Upon arrival I found power outlet was receiving 240 volts. Upon further inspection that unit a wire had burnt around main control but I found no damage to the main control. After repairing the damage wires I reassembled and tested uni5 and found unit functioning as designed. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Georgetown, TX 78628
Lou
Job Details: 04/19/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the RC evaporator failure, I removed and replaced the RC evaporator, compressor, drier & access valve and vacuumed the system. System held pressure and I installed 4.5oz of R134a refrigerant to the system and monitored pressures. Pressures equalized but when each evap would got into a vacuum, the pressures werent correct. Contacted techline and advised of my repairs and findings and they advised that there is a restriction. SR#7730546412. I am ordering the RC evaporator , FC evaporator, UV drier and CNOTE-3HR JOB. Office to schedule return service at earliest scheduled date. Unit left turned off and no water leaks observed during service.; ordrng 1 W10552972 (RC evaporator) and 1 WPW10143759 (UV drier) and 1 W10915406 (FC evaporator)"
We serviced a
GE MICROWAVE
Model PVM1870SM1SS
Near Lakeway, TX 78738
Brandon
Job Details: 04/19/2021
"Arrived on site for customer complaint of unit not powering on, found wire connection shorted to ground, I repaired wiring and tested unit. Found unit is heating, but vent fan motor has failed. Ordering vent fan motor. ; ordrng 1 WB26X10210 (Fan motor) and 1 Cnote (Auth/office to reschedule)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRJ25CNST00
Near Cedar Park, TX 78613
David S
Job Details: 04/19/2021
Arrived on site for to install previous diagnosed part. We gained access to the ice maker and replaced it with new. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Temple, TX 76504
Tyler
Job Details: 04/19/2021
"Arrived on site for washer making loud noise. Upon arrival I found no error codes. Upon further diagnostics I found oil leaking from gearcase on this trip. I ended up replacing the gearcase, splutch,and nut spanner. After installing needed parts I reconfirmed that laundry room floor is still up level which can lead to issue reoccurring in future. Other then this unit is no longer making any loud noises. Unit functioning as designed call complete"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Killeen, TX 76549
Al
Job Details: 04/19/2021
"Arrived on site and inspected dryer still not heating properly after a recent repair.Confirmed the complaint and tested element, cutoff and terminal block and got 246/123/123.Element and cutoff both had continuity.Discovered the 240 outlet had a lot of play in it. I held the cord and element came on and when I let it go the unit stopped heating.Customer observed the process and will hire an electrician to fix the outlet so unit can operate properly.Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Harker Heights, TX 76548
Al
Job Details: 04/19/2021
Arrived on site to install previously ordered parts.Removed and replaced the dispenser and left the ice bin in the box to give the customer an opportunity to rinse it out and install it.Unit now functioning properly.Job complete
We serviced a
WHIRLPOOL DRYER
Model WED80HEBW0
Near Killeen, TX 76549
Al
Job Details: 04/19/2021
Arrived on site and inspected dryer heating issues. Found the door hinge is severely damaged and door will not close.Ordering he door hinge and will return with all previously ordered parts.Office to schedule return services due to part availability.Needs more work ; ordrng 1 W10424951 (Outer door) and 1 W10208218 (Bracket door hinge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Salado, TX 76571
Tyler
Job Details: 04/19/2021
Arrived on site for refrigerator to cooling after previously repaired sealed system. Upon arrival I disassembled both cooling compartments as well as compressor work area and inspected for leaks. After numerous attempts I couldnt find any sign of uv dye. After vacuuming unit out for 15 minutes I then waited another 10 minutes but found no change in pressure. Recharged unit with 6 oz of refrigerant. Found no signs of pressure decreases. Informed customer to watch units temps for 48 hrs. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/19/2021
"Arrived on site to install previous diagnosed part. Removed failed sump assembly and installed new. Performed diagnostics mode and monitored operation. Found small leak at front. Remount sump assembly and tested again. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW
Near Temple, TX 76502
Wesley
Job Details: 04/19/2021
Arrived onsite and found cracked valve leaking while being used. Replaced valve to repair. All else checks good. Unit is now operating as designed. Advised customer on repair.
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Killeen, TX 76543
Al
Job Details: 04/19/2021
Arrived on site to install previously ordered part.Removed and replaced the main harness. Reassembled and unit tested as designed.Customer satisfied.Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KBS0
Near Copperas Cove, TX 76522
Al
Job Details: 04/19/2021
"Arrived on site and inspected dishwasher not cleaning properly.Confirmed the complaint and found the pump and motor is defective and not washing the dishes.Ordering the pump and motor, which is a PSP part.Customer advised of the parts availability.Office to schedule return services due to part availability.Needs more work.; ordrng 1 W11416362 (Sump and motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVQ00
Near Temple, TX 76502
Tyler
Job Details: 04/19/2021
"Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival I 5 oz of refrigerant. I then installed new compressor, uv dryer and access valve. After pulling a vacuum and verifying there are no leaks I was able to recharge the unit with 5 oz of refrigerant as designed and then reassembled and tested fridge. Found psi levels at 0 low side and 150 on the high after being turned on and running. Informed customer it would take 24 hrs to cool before safe to put items back in unit. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Killeen, TX 76542
Tyler
Job Details: 04/19/2021
Arrived on site for refrigerator not cooling after previously diagnosed sealed system repair. Upon arrival I found low side in the negative and high side and 20 psi. Upon further inspection I found up dye coming from dryer on the steel side connection. After installing a new uv dryer I double checked for any leaks. After 20 minutes of vacuuming out unit I found sealed system was holding a vacuum with no signs in loss of pressure. Recharged unit at 5.5 oz as designed by manufacturer. Reassembled and found unit at 0 low side and 147 on the high side with no odd or abnormal fluctuations. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Dripping Springs, TX 78620
Richard
Job Details: 04/19/2021
Arrived onsite for the refrigerator water dispenser not dispensing water properly. Ran diagnostics and a dispenser test and all functions tested fine. Checked water line and regulator and all checked good. Could not find any issues and this time.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near New Braunfels, TX 78130
Noah D
Job Details: 04/19/2021
"Arrived on site to inspect unit for not spinning correctly, upon inspection found the units gearcase rubbing and causing friction noises, Replaced both parts and tested unit with no problem. Complete"
We serviced a
WHIRLPOOL DRYER
Model LER6611PQ0
Near Austin, TX 78738
Brandon
Job Details: 04/19/2021
"Arrived on site to replace failed heating element, after replacing unit tested good."
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Temple, TX 76501
Tyler
Job Details: 04/19/2021
Arrived on site for dryer not heating. Upon arrival I disassembled and inspected inner heating components and found heating element had shorted and burner out. After customer approval I installed needed parts then reassembled and tested dryer. Found over all unit functioning as designed call complete
We serviced a
KITCHENAID DISHWASHER
Model KUDS40FVSS0
Near Austin, TX 78748
Robert
Job Details: 04/19/2021
Arrived on job for complaints of not washing. Checked power supply and found loos connector at junction box. Corrected wire issue and test. No leaks detected at time of service
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near New Braunfels, TX 78132
Noah D
Job Details: 04/19/2021
"Arrived on site to inspect unit for not allowing water through dispenser, Upon inspection found the unit did dispense water and make ice, customer had issues during morning, spoke with Techline and was instructed to add regulator Sr # 7730543609. Office to reschedule ; ordrng 1 W10786592 (REGULATOR )"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Spring Branch, TX 78070
Andrew
Job Details: 04/19/2021
"Arrived on site to test unit for not draining. Found water level switch in control was bad. Also found drain pump was burnt out from unit in constant drain. Also found lid lock was not engaging and actuator not reading tub spin. Replaced control, shift actuator, lid latch and drain pump. Tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Wimberley, TX 78676
Richard
Job Details: 04/19/2021
Arrived onsite for the washer not filling with water. Ran diagnostics and found no error codes. All functions tested good. Ran a wash cycle and washer tested properly. No issues found at this time complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Killeen, TX 76542
Al
Job Details: 04/19/2021
"Arrived on site and inspected bottom ice maker clumping issues.Confirmed the complaint and found the ice maker was filling as designed, but due to a massive ice blockage at the fill tube the water was simply spraying all over the ice bucket.I used a dryer to melt the blockage and the unit filled and was harvesting when I left the residence.Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HB4
Near Austin, TX 78739
Leonardo
Job Details: 04/19/2021
Arrived on site to test unit for door broken. Found door key broken not making contact with switch holder. Replaced door test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/19/2021
"Arrived on site to replace auger, housings, and impeller for auger motor, after replacing parts unit tested good."