"Arrived on site to test unit for oil leak, tested unit found a drop of oil on the gear case, explained to customer that these unit do drip oil a little and at this time gear case replacement is not recommended, turned unit on unit is still starting cycle and gear case sounds good during spin, unit is running as designed, job complete"

"Arrived on site to test unit for popping noise and cooling issues, tested unit found RC door hinge housing broken causing gasket not to seal properly causing cooling issues, will need new RC door to fix issue, ordering door office to reschedule no parts installed; ordrng 1 LW10651576 (RC door)"

"Arrived on site to test unit for leaking water and not draining, tested unit found spring clamp slipped of causing below to leak water while washing, inspected below found no damage, installed spring clamp and tested, unit is now running as designed, no leaks detected job complete no parts installed"

"Arrived on site for range tripping breaker. On arrival confirmed failure and replaced bake and broil elements w11182108, w10856603. Tested unit and found amp draw between 10-14 when breaker was tripping and instructed customer on how to preheat oven with broil until breaker is able to handle amp draw change when preheating in bake. Unit works as designed. Call complete"

WRF757SDHZ04 RG: Arrived on site for refrigerator with icemaker and condensation issues. Further inspection found fc had condensation noticed rc doors were not aligned also moulin was not on full time on. Ice maker compartment gasket was slightly bent when door closed. Realigned doors adjusted legs on refrigerator and turned on moulin full time. Also readjusted gasket on the ice compartment door . Product works as it designed no water leaks visible from water supply.

UXT5536AAS4 RG: Arrived on site for an oven vent making noises per client. Upon arrival found that the filter under the wire harness was rattling due to wire harness hanging down . Readjusted the wire harness zip tied reinstalled filters tested product works as its designed.

"WDT751SAPZ0 RG: Arrived on site to install parts on a dishwasher from last tech. Installed part#s w11412300 ,and w11545307. Tested product works as its designed no water visible from water supply or product . Lowered rinse agent down to A1 from A3 from the manufacturer."

JMDFS24JL00 RG: Arrived on site for a in wall microwave making funny sounds per client sounds . Further inspection found squeaky sounds coming from under microwave. Removed product from cabinet turned on its side removed cover from underneath. Found the shaft rubbing on retainer and leaving marks. Applied lubricant and the issue was fully resolved.

Arrived on site for dryer needing roller kit and timer. On arrival installed 4392065 repair kit and timer w10857612. Found during disassembly of unit that rear drum liner is torn and metal tub is heavily rubbing on bulkhead. Ordering W10899578 drum and will need office to reschedule once availability of part is known.; ordrng 1 W10899578 (Drum)

Arrived on site for refrigerator not making ice. On arriva Found ice maker broken and leaking. Replaced ice maker w11629269 and found no leaks during tests. Customer also pointed out cooling issue in rc and I found dampener failing. Ordering W11741459 defuser and rescheduled customer for 09/17/24 to complete repairs ; ordrng 1 W11741459 (Defuser)

Arrived onsite and found bubbling console. Replaced console. Unit is now operating as designed. All checks good. W11660284

Arrived onsite for failure to ignite and corrected ignitor stem alignment to repair intermittent ignition problems. All else checks good. Advised customer on repair.

Arrived onsite and found unit arcing occasionally at the ceramic supports. Advised customer on findings and cause. Advised on mitigating use and care. No repair recommendation at this time.

Arrived onsite and replaced the main control. Unit is now operating as designed. Advised customer on repair. W11594224

"WRS331SDHM08 Arrived on site for RC door dent. Upon arrival, confirmed the dent and proceeded to replace LW10912313 dor FIP and W11223753 nameplate. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

"WTW4957PW0 Arrived on site for unit not starting. Upon arrival, customer stated when pressing start, nothing will happen. Proceeded to enter diagnostics and found F0E5 unbalance error. Cleared code. Continued to run diagnostics and passed with no issues. Check capacitor and was within spec. Advised customer to monitor unit and call if any issues occur. No water leaks detected at this time. No parts replaced"

"WDF330PAHB4 Arrived on site for unit not washing. Upon arrival, proceeded to diagnose and found wash motor energized but not running. Proceeded to replace W11025157 motor assm. Ran diagnostics and now unit is functioning as designed. No water leaks detected at this time."

"Arrived on site to test unit for not heating, units have been transferred to a different location that has the connections to be properly tested, tested unit found unit is heating timer is advancing properly all functions are normal, advised RAC that unit is heating and if unit is not heating at customers location then they need to make sure that incoming voltage is correct, unit is running as designed job complete no parts installed"

"Arrived on site to test unit for not staying on, tested unit found L1 terminal loose causing it to arc out and burn the block, replaced damaged terminals and block, unit is now running as designed, job complete installed 279318, WP3397659"

"Arrived on site to test unit for lights not working, tested unit found RC light module failed, replaced and tested, unit is now running as designed, job complete installed W11470191"

"Arrived on site to test unit for long dry times. Upon arrival ran a vent test that showed venting is poor and completely restricted. Hot and moist air has no escape causing dryer to work inefficiently and not dry. Advised customer to hire a professional vent cleaning service in order to clean that vent and restore proper operation. Unit is running as designed, no parts installed, job complete."

"Arrived on site to test unit for no connection. Upon arrival customer stated they order an ice maker kit from WP, Tried to install it but the connection on the evap cover was missing. Removed evap cover and recovered the connection that was behind it, installed customer provided ice maker kit (W11517113). Tested ice maker, unit is harvesting and filling with water properly. Unit is now running as designed, no leaks detected, job complete."

On arrival verified complaint of door not closing correctly. Visual inspection found top rack of Fc section was not installed correctly. Corrected installation and repaired rack. Fc door now closes correctly as all rails are in correct positions. Job complete no parts installed.

On arrival verified complaint after power outage console is not on a black back lit screen and un responsive. After power resetting twice whirlpool logo comes up then back to black screen that is backlit. Replaced console w11600370 and unit is now functioning correctly. Job complete installed w11600370.

On arrival verified complaint of not washing. Ran diag and found wash motor is getting 120 but not washing. Replaced sump and re ran diag unit is now running and no leaks detected during service job complete installed w11025157

"On arrival verified complaint of tripping breaker. On arrival inspected unit and found no signs of arcs or damage. Visual inspection of the harness shows no signs of damage. Terminal block is wired correctly and is tight and twists in power cord removed. Verified voltage and polarity are correct. Removed power cord from wall. Replaced Bake and broil elements. Checked continuity between element casings and terminals and found OL. Removed ground strap. Reconnected power. Ran bake element and broil elements in diag test activation then ran bake cycle at 500 with ground strap off for 30 mins. Verified amp draw was under 16amps max. Stopped cycle, disconnected power,and reattached ground wire. Reconnected power and Set bake at 500 Advised customer to run for 1.5 hours and turn off cycle, unit is working as designed job complete replaced bake element w11182108 and broil element w10856603"

"Arrived on site to test unit for F9E1 product not draining error code. Tested unit, drain pump engaged and a very minimal amount of water was draining. Drain pump was working at full power but it seemed like there was some sort of restriction in the drain hose, the drain hose also had an aftermarket hose attached to make it longer. Kept activating the drain pump and squeezing the hose, eventually the restriction came loose and ended up at the end of the drain hose. Removed restriction (see attached image) and tested unit, unit is now draining properly and unit is running as designed. Informed the maintenance supervisor. No leaks detected, no parts installed, job complete."

"Arrived on site. Unit not running through a normal operating defrost cycle,defrosted evaporator,ohmed heater passed,replaced thermistor,main control and ui,powered unit on checked air flow to fresh food section good. Used w11742389w11518204,wow10384183"

Arrived on site to test unit for tripping breaker intermittently. Customer stated its not always tripping. Tested unit to 350? and found relay to bake element was not turning off. Recommend control replacement. Also recommend replacing elements and doing burn off. Scheduled for 9-17. ; ordrng 1 W11707168 (Control)

"Arrived on site for a wash machine that is making a grinding sound. Inspected unit and work area. I ran the unit and diagnostics and did not find any stored error codes. I ran the unit through an auto test and found the unit working and operating as designed with no abnormal sounds present. I checked underneath the washer and found something has slid underneath the washer, causing the motor to grind on what was underneath the washer. See photos. I advise the customer of the issue and advise the unit is working and operating as designed. Call complete. No parts were installed."

"Arrived on site for an ice machine that is not making ice. Inspected unit and work area. The customer advised that the unit just completely quit working. I found the unit in the middle of a supposed to harvest and found the interior of the ice machine hot. I turned off the ice machine and found a hissing sound coming from the back of the evaporator. I ran the air into diagnostics and found very poor water flow coming from the inlet valve. I removed the filter and found water flow go back to normal indicating a bad filter. I found all other portions of the machine working until it got to the compressor stage. I found a hissing sound coming from the evaporator when it was trying to cool and the evaporator plate would not freeze over. I turned off the machine and continued to hear a hissing sound coming from the evaporator, indicating a leak at the evaporator. Ordering all sealed system components and the office will need to contact the customer about a return date due to limited parts availability and need for a three hour service.; ordrng 1 W11735041 (Compressor) and 1 WPW10218037 (Evaporator) and 1 WPW10143759 (Drier) and 1 W11506635 (Access Valve) and 1 R134A (R134A)"

"Arrived on site for a washing machine that has a burning smell. Inspected unit and work area. The customer advised that the unit continually still has issues with agitation and that the unit completely died out with water inside the tub. They advise they were able to get the clothes out but water still remains. Confirm the customers complaint and pulled out the washer. While I was pulling it out, one of the legs on the washer broke. I was able to get it tilted back and found a wire heads split near the drain pump, causing the issue. I removed the water from the tub and gain access to the cam. I found the cam starting to melt at the top again. I called whirlpool Tech line and spoke to Tracola SR# 7739901265. He advised that at this point with what has been replaced on the washer and continual issues with the cam melting, he would make no for the recommendation at this time, and that he would send the unit to review. Advised for me to tell the customer that whirlpool will be in contact with them or myself depending on the next steps. Call complete. No parts were installed."

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the dispenser motor and tested the unit. I found the unit working and operating as designed. Call complete. WPW10317991.

"Arrived on site to inspect unit for broken glass. Upon arrival customer presented the glass cooktop with cracks across the whole surface. Did not find any impact points, thermal cracking. Replaced cooktop (W10245805) and tested, unit is now running as designed, job complete."

"Arrived on site to test unit for no operation. Upon arrival customer stated when unit is plugged in she cannot control the unit, no response. Applied power to unit, drain pump immediately kicked on and would not turn off. Inspected pressure hose, found no kinks or restrictions. Unit is having a pressure system malfunction. Will need to order control and lower main harness as precautionary. Ordering parts, no parts installed, rescheduled for 09/17. Customer would like a sooner date if cancellation occurs. ; ordrng 1 W11607637 (Control) and 1 W11665967 (Lower harness)"

"Arrived on site to replace previously diagnosed parts. Replaced suspension (W10780045) and tested unit, unit is making a grinding sound. Unit will also need a gearcase replacement. Replaced gearcase (W11454741), cam (W10721967) and belt (WPW10006384). Due to corrosion on the basket where the shaft inserts and the fact that the basket does not sit properly on the shaft, will need to order a new basket, drive block, and spaner nut. Ordering parts, rescheduled for 09/16. If there is a delay on parts office will call customer to reschedule.; ordrng 1 W10554251 (Basket) and 1 WP389140 (Drive block) and 1 WP21366 (Spaner nut)"

"Arrived on site to test unit for off balance loads. Upon arrival customer stated every cycle this unit gets very off balance and bangs around a lot. Tested suspension, not bouncy and dampens properly. Ran a diagnostic cycle, unit is spinning uniformly with no off balance symptoms. Asked customer what the average load sizes are and she showed about 75-80% of the basket. Advised to customer that the load size limit is 20-40% of the basket. Anything above or below will throw this unit off balance. Also cannot handle comforters. Customer was not aware and will be changing load sizes to recommend size. Also advised to counterbalance the clothes when loading the unit. Unit is running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to test unit for range being too hot to touch. Upon arrival customer stated the panel where the control is gets really hot to the touch. Stated to customer that the reason that area gets hot is due to the vent right underneath. It is designed that way and that panel getting hot is normal. Started a bake cycle and demonstrated to customer where the heat vents from. Inspected vent and found it positioned correctly, no heat is being let into the control area, all venting out properly. Unit is running as designed, no parts installed, job complete."

"Arrived on site to install previously diagnosed parts to resolve RC defrost issue. Replaced the UI, Fan Scroll and the evap cover for RC. This should resolve all issues present. Repair completed. Parts used - W11098685, WPW10387382, W11509095."

"Arrived on site to diagnose refrigerator not making ice. Tested unit and found the impeller was loose on a stripped out motor shaft. Cut off impeller with Dremel and replaced impellor, motor and spacer. Tested unit and verified proper function. Ice maker was rinse after cutting off impellor. Unit working as designed. Parts used - WP63052-2, W11378860, W11671282."

Arrived on site to diagnose dryer that is not starting. Examined and tested unit. Found no start. I checked the terminal block for voltages and found the L1 wire was melted and broken. Wires were melted on the dryer side and the power cable as well. I used a terminal block kit to fix the wires and secured. Customer advised they also need to replace the power cable. Unit should work with no issues once cable is replaced. Parts used - 279320.

"Arrived on site to diagnose refrigerator not cooling. Customer said unit had stopped cooling, but came back on a day later. They are constantly seeing a PO message as well. I tested the unit and found that when the evap fan is running its rapidly pulsing and will not fully ramp up, and this is causing too much draw resulting in the control resetting. I replaced the evap motor and tested. Found fan working as designed and PO errors stopped. Parts used - W11578030."

Arrived onsite for previously diagnosed parts. I replaced the tub that was dented. I was installing the dishwasher and found the water line to be t'd off. Contractor was there and said he will hook it up and test. Couldn't test dishwasher at time of service due to contractor wanting to install the water line. Call complete. No water leaks present at time of service. Installed W11409866 TUB.

Arrived onsite for cootop continously sparking. Upon arrival customer told me that he was trying to get a hold of whirlpool to cancel the appointment. Customer got a brand new cooktop instead of continuing with repairs. I documented a picture of the new cooktop to ensure it has been swapped out and there is no more safety issue present. Call complete. No parts installed.

Arrived on site for bail arm hanging . Found bail arm not installed . Reinstalled arm into icemaker . Tested IM arm is staying in place . No water leaks detected at time of service. Job complete

"Arrived on site. Replaced studs installed shelf tested operation good. W11666273,w11226828"

"Arrived on site. Ran diagnostics no water flow to pan,removed filter flow slightly increased,water sensor shutting off water fill early,diagnosed a defective filter,water valve and recirculating pump. Replaced pump and valve ran diagnostics all test passed customer will order a new filter. Used w11542867,w10897719"

"Arrived on site for loud noise. Customer played recording,noise increase in freezer found water leaking around fill tube,water dripping and ice forming around fan blade,added sealer around fill tube and extension ran icemaker harvest test passed icemaker filled with water no leaks around fill tube. Used 212643"

"On arrival verified complaint of not draining, rusted panel and screws, rusted heating element, and leaking from door. Ran diag and found pump is getting voltage but humming, heater is rusted, inner panel is rusted near latch, and door gasket has a tear. Spoke to claims and was advised WPL will cover rust complaints. Ordering panel W11637956, heater W10518394, door gasket W11498831, on return will need to replace drain pump, door screws, door inner panel, door gasket, and heating element. Rescheduled for 9/18 ; ordrng 1 W11637956 (Inner panel) and 1 W10518394 (Heater) and 1 W11498831 (Door gasket)"

"Arrived on site for unit not freezing. Removed evaporator cover found partial frost pattern,uploaded picture. Diagnosed unit will need a new compressor,will also order the evaporator in case needed. ; ordrng 1 WP2188822 (Evaporator) and 1 W10309989 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier)"

"Arrived on site for no cool in fresh food section. Found evaporator fan not running,checked voltage only reading 80vac diagnosed a defective control,replaced main control,powered unit on evaporator fan powered on. Used wpw10317076"

"Arrived on site to diagnose dishwasher that was not running. Unit would fill but had no wash action. I tested and found wash motor dead, barely making a hum. Replaced sump and motor assembly and tested. Verified proper function with no water leaks present. Parts used - W11613479."

On arrival verified complaint if melted knobs and word paint coming off cooktop. Advised customer this is cosmetic customer then declined further service as they were advised this service would not be covered

"Arrived on site to replace console diagnosed on previous trip. Replaced console, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11366636"

"WRS311SDHM08 Arrived on site for unit not cooling. Upon arrival, both compartments is cold. Checked individual components activation and all check good. Unit is functioning as designed. No water leaks detected. No parts replaced"

Arrived on site for unit not cleaning dishes. Upon arrival ran diagnostics and found stored error. Code 4/3 wash motor failure. Ran test and confirmed motor failure. Replaced jumping motor assembly and tested and unit is now functioning properly. Job complete. No leaks present at this time. Used w11087376

Arrived on site for turntable motor intermittently making a grinding sound. On arrival tested unit and Could not duplicate any issues. Ran multiple times and no abnormal noises were found. Customer did state that the grinding sound has been intermittent. Noticed a small amount of debris on the roller wheeled support which could lead to the plate being unbalanced and causing noise. Cleaned rollers and tested again yet. Still no noise. Customer will monitor. Job complete. No parts used.

"Arrived on site for unit, making a squealing or squeaking noise. Upon arrival tested and unit began making noise on start up. Inspected underneath unit and found that the cam that was just replaced Was worn out . Inspected further and found that the issue is with the gear case, causing the cam actuator to fail. Will need to order gear case, cam and actuator and replace all at the same time. Set to return Wednesday the 18th .; ordrng 1 W11481722 (Actuator) and 1 W10721967 (Cam)"

"Arrived on site for unit taking 2 to 3 cycles to dry one load of laundry. Ran airflow test and found with unit connected to external ventilation, The unit automatically failed the airflow test. Disconnected the unit from ventilation and ran the test again and this time the unit passed with no issue. Inspected exit port on top of roof and found evidence of a clogged vent pipe. Notified customer and took a picture. Customer will have external ventilation cleaned out. Unit is functioning as designed. Job complete. No parts used."

"Arrived on site to test unit for loud noise coming from ice maker, tested unit found noise is present when dispensing ice, inspected and found bottom coupler broken, will need chute assembly to fix issue, ordering part rescheduled for 9/16 no parts installed; ordrng 1 W11573761 (Chute)"

"Arrived on site to install previously diagnosed and ordered parts. Due to the left rear and right front orifice holders mounting screws stripping out and the screw head sheering off, I removed and replaced the orifice holders and screws. Reassembled the unit and tested and unit is operating as designed. No gas leaks detected during service, job completed. W11699921 6x, W10597159, W10594402"

"KUIX535HPA01 RG: Arrived on site for a icemaker making to much ice per client. Upon arrival ran a diagnostic on the both thermistors new and old . The new thermistor, at 50?F, read 9.5KOhms different than the old thermistor. Installed part#wpw10511923 Tested product works as its designed no visible water leaks."

"Arrived on site to inspect wall oven error codes. Upon further inspection, I placed the unit in diagnostics showing error code F2E1-stuck key. Cleared the code and tested the unit and found the unit would not turn on and approximately ten seconds into testing, the unit shut down and showed the error code again. When I went to pull the unit out of the cabinets, I found the unit power cord is mounted behind the microwave above the unit and did not have enough slack in the power cord to pull the unit out. I had to remove the microwave from the cabinets and push the oven power cord down behind the oven in order to get the wall oven out. Following the tech sheet, I removed and replaced the control panel and retested and the unit failed again. I checked the panel connections to the main control and the connections on the main control and all are good. I removed and replaced the main control and retested and unit is operating as designed. No one available to sign for receipt/vacant new build. Job completed. W11659257, W11649136"

Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. I checked the freezer and found the freezer at 22?F. I found the refrigerator at 46?F. I gained access to the evaporator and found an inefficient frost pattern Generally caused by an inefficient compressor or a leak. I gained access to the back and found a Freon leak at the top of the dryer. I took an amp draw off the compressor and found it pulling .588 A. The customer is still under manufacturer extended warranty for sealed systems. Ordering sealed system parts and the office will need to contact the customer about to reschedule date due to limited parts availability.; ordrng 1 W10779331 (Compressor) and 1 W11546605 (Evaporator) and 1 W11506635 (Access Valve) and 1 WPW10143759 (Drier)

"Arrived on site to test unit for not working properly, tested unit found ice bin is full of ice, ran diagnostics with no issues, unit is running as designed, no leaks detected job complete no parts installed"

"Arrived on site to test unit for not heating properly. Upon arrival customer stated unit would not go over 400? on the control. Activated bake and broil element, both are heating and in working condition. Started a 350? bake cycle, when starting, unit took too long to reach temp. Tested oven sensor and its not reading properly. Replaced sensor (W10833885) and ran a cycle, unit is heating faster but still not fast enough. Tested elements, bake element pulling 5 amps and broil element is pulling 7 amps. Inspected terminal block and found L2 and N are swapped on the power cord side. Secured cord to the proper locations and tested unit, bake element is now pulling 10 amps and broil element is pulling 14 amps. Unit is now heating properly and is running as designed, job complete."

"Arrived on site for no cool. Compressor and fan running,removed evaporator cover found oil leaking out from under heat shrink,tape that holds thermal fuse soaked in oil,took pictures,uploaded pictures,called tech support sent pictures to tech support per tech support part is not serviceable whirlpool will contact customer SR#7739892961"

"Arrived on site for no ice. Removed bin,ran diagnostics on icemaker,icemaker failed harvest reading bf with no obstruction to bail arm,diagnosed a defective icemaker. Replaced icemaker ran harvest test passed ran fill test passed. Used w11646196"

"Arrived on site to test unit for no ice production, tested unit found ice maker is going into harvest, noticed a slab of ice forming on the bottom of FC, inspected and found fill tube extension missing, installed extension and tested, unit is now running as designed, no leaks detected job complete installed WPW10496649"

"Arrived on site to replace RC door, replaced door, gasket is sealing good, job complete installed LW10912075"

"Arrived on site to diagnose refrigerator with filter issues and not dispensing ice. Was able to assist with filter replacement and reset light. Tested icemaker dispenser and found ice dispsenser not dropping any ice. When I ran the auger it just hummed and didn't seem to be moving any ice. I had to forcefully remove the bucket and remove a bunch of chunks out of the teeth, requiring partial disassembly of the bucket. Reassembled and tested. Verified proper operation. Repair completed, no parts needed to be replaced."

"Arrived on site to install previously diagnosed and ordered parts. Due to the tub leaking water, I removed and replaced the tub and installed a new sump assembly and element. Transferred the remaining parts from the old tub to the new and re-installed the unit under the cabinets without the mounting screws as there were none from previous install. I reconnected the water hose and drain tube and tested the unit. Unit is operating as designed with no further leaks. Left a note on the unit for the builder that the mounting screws and the toeplate screws are missing. No water leaks observed during service, job completed. No one available to sign for receipt/new build vacant W11460945, W11537778, W11409866"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the main control and tested and found the turntable continues to fail. I lowered the bottom panel and inspected the previous repair to find the turntable harness was shorted and melted together under the harness sheath (photos). I corrected the harness (photo) and retested the unit and it is operating as designed. Job completed. W11552018"

"Arrived on site for a microwave that is making a buzzing noise. Inspected unit and work area. The customer turned the microwave on and I found the unit heating and operating as designed. The customer advised that the buzzing noise was that noise that was being made when the unit was running. I did explain to the customer that that is normal operation. The customer stated that the unit used to be a lot quieter when they first got it. I called whirlpool tech line and spoke to Steve SR# 7739889365. He advised that the unit doesnt currently make buzzing noises when the unit is in operation and that because the unit is heating and operating as designed, there would be no issue with the unit. Advise if this is normal operation and make no repairs at this time. Call complete. No parts were installed."

Arrived on site for a wash machine that has a lid that wont close. Inspected unit and work area. I did confirm the customer complaint and found an issue with the hinges. I replaced the hinges and tested the unit. I found the unit working and operating as designed. Call complete. W11551369 and W11551376.

"Arrived on site for ice machine not making ice . Ran diagnostics all checks normal except chill plate would get cold but not a frost pattern . Ordering compressor,evap,non uv drier , service port .weigh 3hrs . Call to set return .; ordrng 1 W11735041 (Compressor) and 1 WPW10218037 (Evap) and 1 Serviceport and 1 Nonuvdrier and 1 Weigh3hrs"

"Arrived on ,replaced spray arm and manifold W11627525 , W11662109 . Ran diagnostics wash and ran normal wash . No knocking noise heard . No water leaks detected at time of service . Job complete"

Arrived on site for ice machine not powering up. Found unit dead . Checked outlet and getting correct voltage . Did find power cord to pump having looked pinched. Replaced pump W11539855 . Unit is now powering up. Ran diagnostic all checked normal. No water leaks detected at time of service . Job complete

"Arrived on site to inspect unit for lid not locking. Upon arrival found unit wouldnt start a cycle and would t lock the lid. However found water standing in unit, found wires leading to drain severed. Replaced harness, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11670519"

"Arrived onsite and tested ice machine and found unit operating with insufficient cooling to form ice after 25 minutes. Evacuated and then pressure tested system with nitrogen at 250psi for 10 minutes. No gauge change indicating no leaking. Purged system with nitrogen and pulled vacuum for 40 minutes. During long vacuum, unit had secondary let down after about 15 minutes indicating a floating onstruction had been removed. Charged to spec and observed for proper operation and found unit is not producing ice in expected time frame. Unit is doing timed fill and cycle indicating the water level sensor is not operating. Advised facilities manager on findings and office to schedule follow up for full sealed system repair. ; saved tckt"

KFGC506JSS05 RG: Arrived on site to install parts from last tech . Further inspection found the broil working as its designed . When the oven door is open the broil will stay lit for two to three minutes then shut off thats how product is designed. Top left and right front burners needed realignment tested product works as its designed no gas leaks detected no parts installed.

Arrived onsite and found unit drain pump trap clogged with lint and pet hair causing unit to not drain. Cleared the trap. Unit is now operating as designed. All checks good. No parts used.

"Arrived on site to inspect unit for loud noise during spin. Found shocks failed, replaced shocks, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED 4 W11316766"

Arrived onsite and found unit not heating. Determined element had burnt out from excessive heat. Replaced the element and advised that the duct needed to be professionally cleaned to restore proper airflow for normal operating temps and efficiency.

Arrived on site to inspect unit for not drying plates. Upon arrival found unit is plastic tub informed customer unit has a plate warmer not a dryer and it wont effectively dry unit with the element as well as unit being designed to be operated with a rinse aid type product. Ran diagnostic cycle to confirm all components activating as designed. Unit is running as intended. No leaks present at this time. Job complete. NO PARTS USED.

"Arrived on site for a dryer that is not turning on. Inspected unit and work area. The customer advised the unit will intermittently work and not work but what theyre having an issue with is that if they press the start button, sometimes the unit will buzz and not start spinning the drum. They advised that if they spin it by hand and then start it up, it will start but other times that they can run the unit immediately without having to do that. They also explained that the door handle broke recently. I tested the unit several times and was finally able to replicate the issue. I disassembled the unit to check all rollers and idler pulley. I found all spinning freely. I reassembled the unit back together and confirmed the same issue where the issue was very intermittent. Ordering the drive motor, handle, and blower wheel and rescheduled the customer to 9/16. ; ordrng 1 WP694089 (Blower wheel) and 1 279827 (Motor) and 1 W10861225 (Handle)"

"Arrived on site to inspect unit for not washing dishes. Upon closer inspection found pump failed, replaced pump and motor, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11025157"

Arrived onsite for not completing cycles and found unit f8e1 error code and primary cold valve fill does not open. Verified house supply good. Ordering valve assembly. All other functions seem to be correct at time of service in diagnostics. ; ordrng 1 W11165546 (Valve)

Arrived onsite and replaced suspension. Unit is now operating as designed. W11130359 advised customer on repair.

"Arrived on site for food freezing in pantry section. Temp current 26f. Test 5 shows 37f. Sensor reading is 7.4k which is accurate to what refrigerator is showing but 10 off. Ordering sensor harness. Reset for Mon am. Customer also says gasket still hitting door. Called tech line. New gasket flapper is hitting left side door every time. Sent pic. Advised I can fit finger in between doors and they were even. Tech got with engineering. Will need to send the more photos of door. Measurement of front of cavity across top of unit and bottom with no doors. Measurement of doors from corner to corner, top and bottom. Measurement of distance between doors at top and bottom. Pictures will be sent when we come back with sensor. Sr#7739891183; ordrng 1 W10779301 (Thermistor)"

"Arrived on site for microwave vent not turning on when its hot anymore. It used to turn on when cooking and it no longer does. Light was,not staying on. At control p6. Getting 8.4k ohms. Need new humidity sensor. Reset for Sat.; ordrng 1 W11590866 (Humidity sensor.)"

"KRFC704FSS02 Arrived on site for ice maker freezing. Upon arrival, found split wire on the left door hinge causing ice boot to open and close randomly. Proceeded to replace W11557001 ice maker, W11254954 left door and W11330486 panel Ui. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

"KSEG700ESS6 Arrived on site for F8E0 error. Upon arrival, inspected cooling fan its spinning freely. Entered diagnostics and found F8E0 cooling fan too low and F2E1 stuck key. Cleared codes. Ran tested mode and found no issues. Ran bake cycle for 20 minutes and no issues. Customer stated its been happening intermittently for 1 month. Ordering W11082269 control and W11107275 cooling fan motor. Customer agreed to reschedule Sept 16th. ; ordrng 1 W11082269 (Control) and 1 W11107275 (Cooling fan motor)"

"WRX988SIBM01 Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11032800 FC fan motor assy. Tested unit on diagnostics and unit did not power cycle. Unit is now functioning as designed. No water leaks detected at this time"

"Arrived on site , replaced lower harness W11643701. Unit is stuck in drain . Found pressure sensor failed . Replaced control W11627413. Ran diagnostics all checked normal. No water leaks detected at time of service . Job complete"

Arrived on site to test unit for error f9e1(not draining). Found knock out still present in disposal. Removed knock out and unit now working as designed. No leaks detected. No parts replaced at this time. Job complete.

Arrived on site for filter and housing leaking roughly 1oz every mornin since housing was replaced. On arrival confirmed failure and customer showed measurements of water shed collected. Found filter cracked and leaking black residue into housing. Customer provided new filter and I replaced wow10394053 housing. Found leak no longer present call complete

Arrived on site to test unit for no lights. Replaced all 10 led modules(W11632139) per service pointer. Unit now working as designed. Job complete.

Arrived on site to replaced panel. Found new panel had about a 6 scratch underneath WiFi indicator light. Needing new panel. Office to reschedule. ; ordrng 1 W11715959 (Console)

Arrived on site and replaced previously diagnose control(W11591402) and harness(W11736786). Unit now working as designed. Advised customer to have vent leading to exterior cleared due to air flow currently being restricted. Job complete.