Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8257 customer reviews

Brandon C.

Brandon C.

RANGE KITCHENAID KSDB900ESS0 "Arrived on site for customer complaint of F8E0 error code and oven not working, found faulty blower motor, I replaced blower motor, unit tested good.

Near Martin Rd, Dripping Springs, TX 78620
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8240YW0 "Arrived on site to replace dispenser, I replaced dispenser, unit tested good. Collected balance on cc."

Near Catalina Ln, Austin, TX 78737
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFC150M0EW3 "Arrived on site for customer complaint of burners sparking, found multiple issues, found break in elements, as well has faulty burner switches. Ordering switches and elements. ; ordrng 1 W11255551 (ELEMENT ) and 1 W11255552 (ELEMENT ) and 2 WP3148953 (switch-inf)s and 1 WP3149404 (switch-inf)"

Near Farrell Ln, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DRYER WHIRLPOOL MEDB765FW0 "Arrived on site to replace damaged parts, I replaced toe plate and door frame, unit tested good."

Near Kandy Dr, Austin, TX 78749
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of unit not completing cycles, found faulty control, I replaced control, unit tested good"

Near Brezza Lane, Austin, TX 78748
James C.

James C.

DISHWASHER AMANA ADB1400AGS1 Arrived on site and found unit paused in mid cycle with no water. Canceled cycle and inspected all connections and water shut off. Found all connections good and water valve on. Ran diagnostics and found unit working properly and all water connections dry at time of service. Job complete

Near Tulum,
James C.

James C.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site and inspected frame. Unit was not installed and in garage. Found frame is bent on the right side below the hinge. Replaced tub and attempted to install unit but found the opening in cabinets is too narrow. Unable to test operation. Job complete

Near Lone Star Dr, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR JENN-AIR JFX2897DRP02 Arrived on site and found fresh food evaporator drain frozen over. Removed all ice and steamed drain until it began to flow water. Unit working properly. Job complete

Near Lion Heart Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site and installed one of each light assembly. Unit is now operating as designed. Returning 2 of each ordered assembly.

Near Great Falls Dr, Manor, TX 78653
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED4815EW1 Arrived on site and found poor airflow and cutoff blown. Repaired with cutoff kit. All checks good.

Near Powder Creek Dr, Manor, TX 78653
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for customer complaint of unit leaking, found leak coming from sump assembly where drain pump attached, found broken sump, I replaced sump, unit tested good."

Near Doyal Dr, Austin, TX 78747
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site and installed new valve, tested unit. All checks good. Operating as designed."

Near Pecangate Way, Manor, TX 78653
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived onsite and advised icemaker and chute and door components functional and operating properly. All else checks good. Unit operating as designed. Advised customer on design and use and care.

Near Sandy Lodge Court, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site for ui led flashing. Installed control kit that included ui and main control. Powered unit on checked ui operation good ran diagnostics all test passed unit working as designed

Near W 31st St, Austin, TX 78705
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Arrived on site for on and off cooling. Ran diag and found dampener sticking shut, will need new dampener control. Found unit under adapter update list, would need ice box adapter. Also would need control kit. Supplied control kit was wrongly packaged with wrong UI . Contact prior to arriving for door code ; ordrng 1 CNOTE (PART AUO) and 1 W10612142 (adapter) and 1 W10861900 (cntrl-elec) and 1 WPW10248595 (control)"

Near Goldenoak Cir, Round Rock, TX 78681
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE204GPS0 Arrived on site for unit flashing start and wash. Assured unit was not supplied with vent fan. A bad vent will cause same issue. Found issue to be in door latch and strike. R&R door latch and strike and tests good no leaks on site.

Near Brookside Ct, Round Rock, TX 78681
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for unit not despensing ice. Found auger motor rusted and seized. Replaced auger motor, upon assembly found seal in chute damaged and will need replacement. No water leaks on site ; ordrng 1 W11205081"

Near Whispering Woods Ct, Round Rock, TX 78681
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KSSC48FKS00 Arrived on site for no cool. Found temps in 60's. Found freezer at20. Ran dia found no errors other than EVAP fan error. Disassembled EVAP cover found EVAP fan connections not complete clipped causing ice water build causing fan to fail. Replaced EVAP fan and tests good.

Near Gene Allan Rd, Austin, TX 78727
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Arrived on site for unit not despensing water. After speaking with customer indicating filter issues. Found filter housing to be the issue. Unit will need housing to complete repair ; ordrng 1 WPW10238123 (housing)

Near Spring Hollow Path, Round Rock, TX 78681
Tyler B.

Tyler B.

WASHER WHIRLPOOL MVWB835DW0 Arrived on site for unit not washing or rinsing. Found control board has failed .

Near Tranquil Ln, Austin, TX 78728
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHB00 "Arrived on site for unit not cooling. Found evaporator cover incased in ice. Unit not running through a defrost cycle. Unable to run forced defrost. Removed control cover tested heater good,checked thermistor good diagnosed faulty main control. Installed new main control advised customer to place towels around floor and defrost unit 24 hrs"

Near Springfield Dr, Austin, TX 78744
Luis M.

Luis M.

REFRIGERATOR GE PFC25SGSA SS "Arrived on site for water leaking. Found excessive moisture on left side of fresh food wall. Diagnosed liner has pulled away from insulation causing gap between liner and insulation,due to gap freezing air entering gap and causing moisture on liner. Insulation and liner not repairable."

Near Willet Trail, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Arrived on site for no ice. Diagnosed heater wires interfering with icemaker,during harvest icemaker mold disconnected heater wire and fill tube froze. Secured heater wire away from mold ran fill tube heater,water defrosted from fill tube,ran icemaker through diagnostics passed,ran fill test passed unit working as designed. Unable to contact tech support due to phone issues with tech support. AUTHO KHUJAHUDPL1"

Near Kenosha Pass, Austin, TX 78749
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site for unit making too much ice. Ohmed thermistor diagnosed failed bin thermistor. Installed new thermistor.

Near Hayden Bend, Bee Cave, TX 78738
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX305ESS0 "Arrived on site for loud noise,at time making too much ice then completely stopped making ice. Ran diagnostics no water entering reservoir. Good voltage to valve 120vac diagnosed failed water valve and failed bin thermistor. Installed new water valve and bin thermistor ran diagnostics all test passed good water flow evaporator plate frosted condenser fan running.

Near Cottondale Rd, The Hills, TX 78738
Scott  M.

Scott M.

MICROWAVE AMANA AMV2307PFS Arrived on site for light underneath not working found bulb had burned out . No other issues with microwave . Job complete .

Near Bengston St, Austin, TX 78702
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for no water to dishwasher , found hot water from water tank was shut off . Turned on water , unit filled but wash motor didn’t turn on . Ordering sump and motor . Return 12/17. No water leaks detected at time of service . ; ordrng 1 W11085683"

Near Linden St, Austin, TX 78702
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to test unit for unit not heating. Put a cup of water for 1 minute and no heat at all. Test unit and found burned out mag and diode and cap. Replaced all 3 parts test unit and unit test good job complete heated water for 1 minute and water was hot.

Near Estancia Pkwy, Austin, TX 78748
Scott  M.

Scott M.

OVEN KITCHENAID KEBS279BSS01 Arrived on site for dead oven . Found thermal fuse had blown when self cleaning . Return 12/15

Near Bluffview Dr, Austin, TX 78704
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WGG745S0FS Arrived on site to test unit for upper bake not working. Test unit and found broiler working but bake not coming on. Test glow ignitor and ignitor test good. Found bad board will need new board quoted customer. Customer will talk to wife and call back if he wants to proceed with repair.

Near Tremolo Pass, Austin, TX 78748
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB855DC3 "Arrived on site for washer not spinning clothes and not dispensing the oxi soap. Performed diagnostics mode and checked fault code history. Found fault code F3-E2 inlet temperature fault, F0-E4 spin limited by water, F8-E6 water hazard and F8-E6 long fill. Found cold valve solenoid not closing and water continued to drip in unit at a fast rate. Removed failed valve and installed new. Activated diagnostics mode and tested valve. Inspected water connection, needed leaks found. Ran normal mode to check pressure switch. All tested good, no water leaks present. Tighten zip tie on drain line."

Near Vintage Dr, Round Rock, TX 78664
Thomas L.

Thomas L.

MICROWAVE KITCHENAID KEMS308SSS05 Arrived on site and replaced failed turntable motor. All operations are now normal.

Near Burnet, TX 78611
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG515S0ES Arrived on site to test unit for gas smell. Test unit and found oven not igniting due to bad ignitor but oven releasing gas and making gas smell. Replaced ignitor test unit and unit test good oven igniting correctly. Job complete

Near Manchaca Rd, Austin, TX 78748
Thomas L.

Thomas L.

DRYER MAYTAG MEDX655DW1 Arrived on site for timer not shutting cycle off. Found unit to have a defective timer motor. Removed and replace timer. Unit now operates properly. Dryer and venting are clean

Near Ridge View Cove, Georgetown, TX 78628
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG525S0HS0 Arrived on site for f2e1 touch pad error. Checked connection at p11. Connection was good. Replaced control and tests all functions and tests good. No errors or gas leaks on site

Near Hat Bender Loop, Round Rock, TX 78664
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOD51EC0AS00 Arrived on site for no operation. Found that The control was displaying feature not available. Turn off breaker for 10 minutes and tested oven. All operations are now normal.

Near Malaga Dr, Georgetown, TX 78628
James C.

James C.

WASHER MAYTAG MVWB950YW1 Arrived on site and installed new suspension. Ran diagnostics to test operation. Unit working properly. Job complete

Near Corabella Pl, Cedar Park, TX 78613
James C.

James C.

WASHER WHIRLPOOL WTW5800BW0 Arrived on site and tested operation. Found fault for basket speed. Also found the basket not hanging centered in unit. Inspected suspension and found springs to react normal. I also noticed the drain pump sounded as there was something in it but found it to be clear. Ran a rinse and spin cycle with 2 large towels to further test suspension and spin cycle. I found that with just 2 towels balanced in basket that the left side of the tub is hanging much lower than the right. Unit will need new suspension. ordrng 1 W10780044 (suspension)

Near Hatch Rd, Cedar Park, TX 78613
James C.

James C.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and tested unit. Found communication fault occurred 5 times on 12-2-18 and over temp in lower oven on the same date. Tested elements and found to be good and not shorted. I also checked relays and found to be good. Unit has a communication issue between controls and ui. Unit will need both controls and ui to repair communication. Repair will require 2 hours due to connected appliance ; ordrng 1 CNOTE (2 HOUR) and 1 W11261169 (CONTROL)

Near Leander, TX 78641
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Homeowner not available for service and needs to reschedule. Homeowner also request only PR come out for a return visit.; ordrng 1 CNOTES (PR ONLY, AM APPOINTMENT PER HOMEOWNER )"

Near Walsh Dr, Round Rock, TX 78681
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD5500SQ0 "Arrived on site and inspected dryer and found thermal fuse has failed, after replacing the fuse dryer will now heat properly.

Near Onion Creek Dr, Manchaca, TX 78652
Kevin B.

Kevin B.

OVEN WHIRLPOOL WFG505M0BB2 "When oven is set for 400, Found temperature float is between 380-460 overall average temperature is 420. Lowered temperature -20 overall, Will bring back a temperature sensor in an attempt to narrow temperature float; ordrng 1 WPW10181986 (sensor)"

Near Nandi St, Manchaca, TX 78652
Lou S.

Lou S.

DISHWASHER GE GSD3300N20BB "arrived on site to install previously diagnosed and ordered parts. I removed the unit from its place and removed the water valve from the unit. I removed and replaced the following parts chamber collection, sump assembly, hose chamber, sump inlet and installed a filter ball. Once I got the unit put back together and back into its place, I tested it and it operated as designed. The main issue was draining and the unit drained well. No water leaks observed during service, job completed."

Near Big Thicket Dr, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS05 Arrived on site to test unit for broken glass. Test unit and found glass broken from the inside from cooking at 500 degrees. Replaced all glass doors and front door test u it and unit test good job complete

Near La Plata Cove, Austin, TX 78737
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for the unit is not making ice. Customer also advise the unit has frost build up in the right side. Called Whirlpool Sr#7723674703 tibor and advise to replace the brackets for the freezer and to replace the ice maker just in case due to error code e2 did not erase after replacing the ice maker prior. Also when opening the leftovers door the mullion will not retract. Will need to order the mullion as well.; ordrng 1 W10625067 (bracket LEFT) and 1 W10625068 (bracket RIGHT) and 1 W11025614 (rail-mulln)

Near Hematite Lane, Jarrell, TX 76537
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED75HEFW1 Arrived on site and found control panel damaged. Ordering correct control to repair. ; ordrng 1 W10919207 (panel-cntl)

Near Sandy Lodge Court, Manor, TX 78653
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for the unit is not making ice. Customer also advise the unit has frost build up in the right side. Called Whirlpool Sr#7723674703 tibor and advise to replace the brackets for the freezer and to replace the ice maker just in case due to error code e2 did not erase after replacing the ice maker prior. Also when opening the leftovers door the mullion will not retract. Will need to order the mullion as well.; ordrng 1 W10625067 (bracket LEFT) and 1 W10625068 (bracket RIGHT) and 1 W11025614 (rail-mulln)

Near Hematite Lane, Jarrell, TX 76537
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for mullion dislodged. Found damaged mullion replaced mullion assembly,installed mullion correctly to door checked door operation good unit working as designed."

Near Ramsey Ave, Austin, TX 78756
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to diagnose a dishwasher that is not completing cycles. Tested unit and found upper rack rails not resetting properly causing cycle to be interrupted. Also noted optical wash indicator not operating properly and misregistering water levels. OWI and upper rack rails will all need to be replaced to complete repairs. Return date is set for 12/17/18; ordrng 1 W11259785 (RAIL) and 1 W11259786 (RAIL) and 1 WPW10705575 (sensor)

Near Big Bend Dr, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR IKEA ISC23CNEXY02 Arrived on site for not dispensing ice. Tested dispenser motor not rotating. Removed cover found damaged wire harness to auger motor and rust inside motor. Diagnosed unit will need new freezer door and auger motor; ordrng 1 LW10397009 (FREEZER DOOR) and 1 WP2323603 (MOTOR)

Near Speyside Dr, Austin, TX 78754
Joseph C.

Joseph C.

OVEN WHIRLPOOL GS395LEGQ3 "Arrived on site for “no heat” complaint. Per my previous diagnosis, removed and replaced ignitor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Joe Sayers Ave, Austin, TX 78756
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW9250WW00 "Arrived on site for “LF error code” complaint. Inspected unit and found excessive amount of drain line in standpipe. Adjusted drain line to within 4-4.5”. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near W 32nd St, Austin, TX 78705
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFC7500VW0 "Arron site for “not draining completely” complaint. Inspected unit and found drain line too far down standpipe, creating siphon and not allowing cycle to complete. Adjusted line length to 4-4.5”. Unit is performing as designed. No leaks detected, at time of service.

Near Mueller Blvd, Austin, TX 78723
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS970CIDE01 "Arrived on site for refrigerator making gurgling sound and freezer to cold. Measured temperature in FC at 0° and RC at 37°. Performed diagnostics mode, tested thermistors, RC and FC evaporator. Ran test 4 and monitor evaporators. Found unit making abnormal rattling noise when compressor running at high speed. Gained access to compressor and condenser and found condenser tubing cabinet. Made minor adjustment to condenser. Tested dispenser and cycle maker cycled while measuring temperatures. Spoke with customer on normal noises from user care guide page 15. All tested good, no water leaks present."

Near Westmeadow Trail, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site for range oven having intermittently light issues. Performed diagnostics and checked fault code history and found none. Tested bake cycle and burner ignited first several attempts. When failure occurred , found spark igniter sparking continuously . Gained access to igniter, removed failed and installed new. Tested operation. All tested good."

Near Caterina Cove, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL MEDB765FW0 "Arrived on site to install previous diagnosed parts. Gained access motor. Removed failed motor and installed new. Removed thermal cut off assembly and installed new. Tested operation and same results. Performed diagnostics mode and found error F3-E1 had occurred again. Tested connector J14 and found 11K ohms, within range. Tested voltage at relay K2, found when heating voltage is not present and 240 volts present when not heating. Will replace control wire harness and both exhaust fuses. Office to schedule appointment when ETA is available. ; ordrng 1 SEENOTE (SCH RETURN ) and 1 W10907915 (WIRE HARNESS ) and 1 W10909685 (THERMAL FUSE) and 1 W11089308 (CONTROL ) and 1 WP3387747 (ELEMENT ) and 1 WP8577274 (THERMISTOR EXHAUST )"

Near Estefania Ln, Round Rock, TX 78665
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for leak complaint. Upon inspection found water was puddled in deli drawer, found EVAP clear of frost, temps on point. Found no errors in diagnosing. Found wire harness was causing a minor jam in the rails causing door not to seal completely. Cleared harness and water. Advised customer to keep an eye out for water or frost build up"

Near Derby Trail, Round Rock, TX 78681
Lou S.

Lou S.

REFRIGERATOR KITCHENAID WRV986FDEM00 "arrived on site to inspect refrigerator making noise. Upon further inspection, the customer provided me with a video of the unit making noises. It sounded as if a fan was hitting something. I pulled the middle drawer to check the rc Evap cover and found no ice. I removed the fc section door and drawers and removed the fc evap cover to find ice built up on the top of the evaporator which was rubbing against the Evap fan blades. Using my steamer, I removed the ice and found the thermistor positioned incorrectly. I repositioned the thermistor and placed a zip tie on it then put foil tape over it to secure the thermistor. I put the fc components back together then pulled the unit from its place to remove the back cover. I found that the drain tube was gapped. Using manufacturers approved silicone, I sealed the gap in the drain tube. Put the unit back in its place and leveled and squared the unit. I advised the customer of my findings. No water leaks o

Near Hatch Rd, Cedar Park, TX 78613
Lou S.

Lou S.

RANGE WHIRLPOOL WCG97US6DS00 "arrived on site to inspect range flames. Upon further inspection, the customer advised that the flames were orange. I turned all of the burners on and found them to have orange flames. The customer advised that they do have a humidifier in the house. I advised that the humidifier is the main cause of this issue and also a possibility that the pipe dope or pipe sealer had gotten into the gas line and mixed with the gas. I removed the unit from the countertop and removed the cooktop. Using my liquid gas detector, I checked all gas connections in the unit and all were sealed with no leaks. I verified that all of the orifices were correct as well. I advised the customer that the unit is operating as designed. The customer requested a new knob that goes to the right front burner due to it being melted on the edge. No gas leaks detected during service.; ordrng 1 WPW10594481D2C (knob)"

Near Cheyenne Ln, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER AMANA NTW4516FW1 "Arrived on site for no hot water . Checked shutoffs , ran diagnostics and found hot water coming in but as a trickle . Replaced valve , ran diagnostics test all checked normal . No water leaks detected at time of service . Job complete ."

Near Tech Ridge Blvd, Austin, TX 78753
Steve C.

Steve C.

DISHWASHER KITCHENAID KUDS30IXBT7 Arrived on site to replace the tracks for the upper rack and also both stoppers. Replaced all parts and tested unit. Unit works properly and all water connections were dry at the time of service.

Near Guadalupe Trail, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR GE GSS25GMHKCES Arrived onsite to install new manifold and filter to SxS refrigerator from prior visit’s diagnosis. Removed and replaced both filter and water manifold housing. Reassembled. Tested unit. Unit now dispenses water and calls for water form ice maker. No other issues found. All water connections were dry at time of service.

Near S Willis St, Lampasas, TX 76550
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for the unit door has a scratch. Tested unit and found there is a scratch on the door handle. Replace the door and found the new door has a scratch inside the door glass. Will need to re-order the door and customer is requesting a.m. appointment.; ordrng 1 CNOTE (AM APPOINTMENT ) and 1 W10889333 (door/mw BLK)

Near Holiday Creek Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW2 Arrived onsite for customer complaint of top load washer not starting. Removed back panel and found control DOA. Removed and replaced control. Reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near E Blackland Rd, Temple, TX 76502
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for customer complaint of no ice production from french door refrigerator. Removed RF evaporator cover and found frost build up on top of evaporator near fan. Removed all ice and found evaporator fan seized up. Ordering RF evaporator fan. R/S for Thursday 12/13. All water connections were dry at time of service.; ordrng 1 W11032800 (motor-evap rf)

Near Cr 3150, Kempner, TX 76539
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT720PADM3 "Arrived on site for dishwasher not cleaning dishes. Per diagnostics mode, error 7-1 no heat. Found wash motor not activating. Gained access to wash motor and tested voltage going to motor and found 120 volts. Tested motor and fond electrical failure within motor. Will need to replace sump assembly to complete repair. Office to schedule appointment, due to no ETA on part.; ordrng 1 SEENOTE (SCH APT PSP PART 0 IN STOCK ) and 1 W11309335 (PUMP MOTOR )"

Near Kirkhill St, Hutto, TX 78634
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW3 Arrived onsite for customer complaint of top load washer shakes when spinning. Ran diagnostics and found error code F0E3 (Off Balance). Cleared error code and calibrated unit. Unit completed successfully. Advised customer on how to load clothes when readying unit. No other issues found. All water connections were dry at time of service.

Near S 15th St, Temple, TX 76504
Arthur B.

Arthur B.

MICROWAVE AMANA RC17S2 Arrived onsite for customer complaint of commercial microwave getting door open error. Removed top and found interlock warn and door latch. Unit will work if you wiggle door. Ordering door latch assembly and interlock kit. Spoke with CS regarding call and will speak to SC and MS regarding how to claim call. OF to R/S. ; ordrng 1 12002757 (LATCH KIT) and 1 59114157 (INTERLOCK KIT)

Near I-35, Ottawa, KS 66067
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 Arrived onsite. Customer advise that he repaired unit himself and no longer needs service.

Near Antelope Trail, Temple, TX 76504
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for customer complaint of top load washer not completing cycle. Ran diagnostics and found errors F5E1 (Lid Lock Error). Tested lock and found solenoid would not lock. Removed and replaced lid latch assembly. Reassembled and tested. Unit now locks as intended. No other issues found. All water connections were dry at time of service.

Near Riverside Trail, Temple, TX 76502
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived onsite to install dishwasher from panel to dishwasher from prior tech’s diagnosis. Removed and replaced panel. Reassembled. Customer satisfied with new replacement. No other issues found. All water connections were dry at time of service.

Near Fox Rd, Belton, TX 76513
Steve C.

Steve C.

OVEN AMANA AER6303MFS1 Arrived on site for the unit is not heating properly for the oven. Tested the unit at 350° and found the actual temperature is 330°. Calibrated the unit 20° more and instructed the customer how to use the calibration mode. Unit works properly and job complete.

Near Stirrup Dr, Morgan's Point Resort, TX 76513
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrive on site for the unit light inside the refrigerator are very dim. Tested the unit and found the freezer light will not turn on due to the LED is shorted. Unit will need a new freezer LED light and will use the LED control board on next visit. All water connection for dry at time of service.; ordrng 1 W11126053 (module)

Near Bellwood Dr, Belton, TX 76513
Steve C.

Steve C.

DRYER MAYTAG MED5500FW2 Arrived on site for the unit is leaking water on steam only. Tested the unit in diagnostics and received error code F4e3 air flow restriction. Went outside to the vent and found it is clogged. Advise the customer that the water is collecting at the bottom and not evaporating to steam. Unit works properly and advise customer to clean air vents every six months.

Near Stonegate Trail, Belton, TX 76513
Robert J.

Robert J.

WASHER ROPER RTW4516FW2 Arrived on job for complaints of shaking. Ran calibration and test washer still shaking more than normal. Replaced suspension and calibration again. Movement normal.

Near Wiltshire Dr, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR MAYTAG MFI2570FEZ03 Arrived on job for complaints of no ice. Found cube stuck in tray not allowing harvest to complete. Removed ice and ice maker complete harvest. No leaks detected at time of service.

Near Lazy Trail, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBSD608ESS Arrived on job for complaints of ice at top of door. No ice anymore and I can’t find any thing out of place. Collected diagnostics fee. No repair done.

Near Coolabah Ave, New Braunfels, TX 78132
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job for complaints of leaks from front left side. Found bezel not sealed properly. Re attached bezel probably and retest with door separated.

Near California Blvd, New Braunfels, TX 78130
Robert J.

Robert J.

WASHER WHIRLPOOL WETLV27HW0 "Arrived on job for complaints of washer not advancing past wash. Ran diagnostics and got code F8E1 fill error, ran diagnostic cycle and fill valve working on all settings. Checked the tube from Control to tub and couple in dryer section all good replace control and ran calibration."

Near Sundance Parkway, New Braunfels, TX 78130
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site and found left hand side of door is not closing properly, disassembled freezer and used steamer to remove all built-up frost. Found door sliders are not the same. Left hand rail is too far back, and right hand rail is too far forward. Replaced both brackets and Added silicon around perimeter to close any air gaps between liner and outer cabinet. No water leaks from connections at time of service, job complete."

Near Tanzanite Cir, Buda, TX 78610
Kevin B.

Kevin B.

DRYER MAYTAG MEDC200XW1 "Arrived on site and found no heat during cycle, replaced timer, cut off, and element and it’s now heating. No lint found in cabinet at time of service, job complete."

Near Teri Rd, Austin, TX 78744
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE704DSS0 "Arrived on site for customer complaint of dishwasher not working, found multiple issues, found motor was not activating in diagnostic mode, also found missing digits on control. I replaced sump/motor assembly, ordering controls. Collected payment in full, controls are covered under warranty. ordrng 1 W10866116 (cntrl-elec) and 1 WPW10537425 (panel-cntl)"

Near La Barzola Bend, Austin, TX 78738
Scott  M.

Scott M.

OVEN JENN-AIR JJW2430DS00 "Arrived on site , replaced console UI. Double checked part number and button features . Tested and oven is functioning normaly ."

Near Margranita Crescent, Austin, TX 78703
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG525S0HS0 "Arrived on site and found left side door hinge is not seated properly, after correcting it door will now close properly. Also leveled range, no further repair is required at this time, job complete."

Near Idea Road, Austin, TX 78741
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW4915EW1 "Arrived on site for “door latch issues and button sticking” complaint. Inspected unit and found strike folded back. Button sticking in ring. Removed and replaced button ring. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service.

Near Ashwood Rd, Austin, TX 78722
Joseph C.

Joseph C.

DRYER MAYTAG MGDB835DW3 "Arrived on site for “noisy operation” complaint. Inspected unit and found debris to be caught in blower wheel. Removed debris and tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Braeswood Rd, Austin, TX 78704
Joseph C.

Joseph C.

RANGE WHIRLPOOL JGS1450FS0 "Arrived on site for “constant sparking from burners” complaint. Per previous diagnosis, removed and replaced surface burner ignitor harness. Tested unit and harness shorted out, indicating short in power distribution. Found incorrect burner caps installed on unit, as well. Will need second tech, due to position of unit and need to not scratch wood floors. Will need authorization for second tech. Ordering new harness and burner cap set. Office to set return schedule, due to need for authorization.; ordrng 1 AUTHORIZATIONNEEDED (AUTHORIZATION NEEDED) and 2 W10468433 (harns-wire)s and 1 W11244067 (BURNER CAP SET)"

Near W 12th St, Austin, TX 78703
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for poor washability. Found that the motor had failed, the control fuse I had failed, the optical water indicator was cracked, replaced and tested all operations are normal and dry."

Near Ranch Rd 1431, Marble Falls, TX 78654
Al R.

Al R.

REFRIGERATOR WHIRLPOOL MFI2570FEZ05 Arrived to inspect ice clumping up in ice bin. I ran diagnostics on the unit and received no errors. I confirmed the complaint and ordered WPW10300024 Ice makerAnd Valve W11043013 Needs more work; ordrng 1 W11043013 (VALVE) and 1 WPW10300024 (ICE MAKER)

Near Tallwood Dr, Killeen, TX 76549
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC Arrived on site. After removing bearing and basket found bearing incomplete. Bearing was missing gaskets and bearings. Will need to re-order bearing to repair unit. Allow two hours for repair. Please check new bearing and make sure that gasket and bearings are in box. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 VERIFYNEWBEARINGFORALLPARTS (VERIFY NEW BEARING FOR ALL PARTS ) and 1 W10435302 (bearing)

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC Arrived on site. After removing bearing and basket found bearing incomplete. Bearing was missing gaskets and bearings. Will need to re-order bearing to repair unit. Allow two hours for repair. Please check new bearing and make sure that gasket and bearings are in box. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 VERIFYNEWBEARINGFORALLPARTS (VERIFY NEW BEARING FOR ALL PARTS ) and 1 W10435302 (bearing)

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC Arrived on site. After removing bearing and basket found bearing incomplete. Bearing was missing gaskets and bearings. Will need to re-order bearing to repair unit. Allow two hours for repair. Please check new bearing and make sure that gasket and bearings are in box. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 VERIFYNEWBEARINGFORALLPARTS (VERIFY NEW BEARING FOR ALL PARTS ) and 1 W10435302 (bearing)

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replaced closer but still making same noise when door closes. Looks like bushing is worn creating noise . Instructed customer we will try bushing if that doesn’t work we will need a brand new door. Order bushing for return. Rescheduled for 12/14/18; ordrng 1 W11159608 (BUSHING )

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replaced closer but still making same noise when door closes. Looks like bushing is worn creating noise . Instructed customer we will try bushing if that doesn’t work we will need a brand new door. Order bushing for return. Rescheduled for 12/14/18; ordrng 1 W11159608 (BUSHING )

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replaced closer but still making same noise when door closes. Looks like bushing is worn creating noise . Instructed customer we will try bushing if that doesn’t work we will need a brand new door. Order bushing for return. Rescheduled for 12/14/18; ordrng 1 W11159608 (BUSHING )

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER GE GTWN4250DWS "Arrived on site. Replaced transmission assembly and cycled unit, all functions tested OK. No leaks present. Job complete"

Near Par View Dr, Wimberley, TX 78676
Diego G.

Diego G.

WASHER GE GTWN4250DWS "Arrived on site. Replaced transmission assembly and cycled unit, all functions tested OK. No leaks present. Job complete"

Near Par View Dr, Wimberley, TX 78676
Diego G.

Diego G.

WASHER GE GTWN4250DWS "Arrived on site. Replaced transmission assembly and cycled unit, all functions tested OK. No leaks present. Job complete"

Near Par View Dr, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GSF26C5EXW00 Arrived on site. Check for dispenser issues. Found multiple problems. Found pad not engaging allowing dispenser motor not to kick on. Also found bad module on ice maker. Will need pad and ice maker to repair unit. Rescheduled for 12/17/18; ordrng 1 W10370594 (pad)

Near Lakewood Cir, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GSF26C5EXW00 Arrived on site. Check for dispenser issues. Found multiple problems. Found pad not engaging allowing dispenser motor not to kick on. Also found bad module on ice maker. Will need pad and ice maker to repair unit. Rescheduled for 12/17/18; ordrng 1 W10370594 (pad)

Near Lakewood Cir, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GSF26C5EXW00 Arrived on site. Check for dispenser issues. Found multiple problems. Found pad not engaging allowing dispenser motor not to kick on. Also found bad module on ice maker. Will need pad and ice maker to repair unit. Rescheduled for 12/17/18; ordrng 1 W10370594 (pad)

Near Lakewood Cir, Wimberley, TX 78676
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF990SLAM01 "WRF990SLAM01 Arrived to instal parts. I removed the existing solenoid and harness and installed the replacements. I tested within test mode four to verify solenoid operation as correct. I found the icing from prior had resolved in the fc and there was some ice at the back of the ice maker housing. I discussed the issue with the customer and since the unit has been like that the entire time of ownership and with no symptomatic issues, the elected to not have it corrected. No leaks observed during service.

Near Shire St, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE530C0EW1 Arrived on site to replaced switches. Replaced switches test unit and unit test good job complete light turning on and off.

Near Springfield Dr, Austin, TX 78744
Dona W.

Dona W.

WASHER GE GTW680BSJ0WS GTW680BSJWS Arrived on site. Replaced main control board and programmed control. Observed test cycle and checked for proper function of washer. All functions checked good after control replacement. Watched speed wash cycle and unit filled and drained accordingly all water connections were dry.

Near Horseshoe Bend Rd, San Marcos, TX 78666
Al R.

Al R.

DISHWASHER FRIGIDAIRE DU900PCDB3 Arrived to inspect dishwasher not cycling. I confirmed the complaint and removed and replaced the switch kit. I tested the unit and unit tested as designed

Near Dennis St, Copperas Cove, TX 76522
Dona W.

Dona W.

WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site for a washer that cycle is not starting after door latch replacement. Replaced control suggested by tech line. After replacement of control unit filled, drained spun out. Unit is working to specifications now. All water connections dry."

Near Rachel St, San Marcos, TX 78666
Al R.

Al R.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived to inspect refrigerator ( whirlpool refrigerator is losing power light on the inside turn off stops cooling freezer not cooling. Tested door switches and all UI’s. I removed and replaced the control WPW10675033. I tested the unit and unit tested as designed.JOB COMPLETE.

Near Plateau St, Copperas Cove, TX 76522
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived on site to test unit for no power to unit. Test unit and found unit not getting power. Found wall switch control power to unit. Turned switch on test unit and unit working as designed unit filling with water and washing and draining correctly. No leaks present at this time.

Near Peppertree Pkwy, Austin, TX 78744
Al R.

Al R.

REFRIGERATOR KITCHENAID KBFL25EVMS00 Arrived to inspect ( THE FREEZER PART IS NOT WORKING RIGHT--MAKES ICE BUT THEN CLUMPS UP RIGHT AWAY--LOOKS LIKE >>>>). Verified the complaint. There were several large air gaps that I filled with silicone. I replaced the freezer door and unit tested as designed. Customer was advised to minimize the amount of room temperature air in the unit. Air gaps were causing the warm air introduction to the unitJOB COMPLETE.

Near Mueller St, Copperas Cove, TX 76522
Thomas L.

Thomas L.

WASHER ROPER RTW4516FW2 Arrived on site for leaking condition. Found no leaks during testing and no evidence of prior leaking. All water connections were dry. Suspect drain issues are possible.

Near Co Rd 403A, Marble Falls, TX 78654
Scott  M.

Scott M.

DRYER WHIRLPOOL MED8200FW1 Arrived on site for for short dry times . Found HARNES on sensor was not properly ohming out .replaced sensor . Also recommended getting vents cleaned . No lint build up at time of service . Job complete . Quick pic of POP .

Near Bowman Ave, Austin, TX 78703
Thomas L.

Thomas L.

RANGE GE PHS920SF1SS Installed customers parts to clear fault code. Code would not clear. Contacted GE tech line and spoke with Harry and could not get the problem resolved. Will visit with Chase to see how to handle this.; saved tckt

Near Belaire Cir, Granite Shoals, TX 78654
Scott  M.

Scott M.

OVEN JENN-AIR JJW3430DS01 "Arrived on site for oven getting too hot . Ran diagnostics . Got oven over heat error , Fan is working correctly . Ran temp checked and was getting odd fluctuations . In temps were way below normal, then cycling very quickly ordering console UI . Please call to set return visit . ; ordrng 1 W11087468 (CONSOLE UI)"

Near E 37th St, Austin, TX 78705
Al R.

Al R.

REFRIGERATOR KITCHENAID WRV986FDEM00 "Arrived to inspect ( FRIDGE IS MAKING A NOISE, BOTTOM ICE MAKER IS NOT PRODUCING). Confirmed the complaint and attempted to pry the back wall to the evaporator cover off, but there was so much ice I couldn’t. I had the customer sign a defrost wavier. All parts need to be used on RV.OFFICE TO SCHEDULE FOR NEXT VISIT SO CUSTOMER CAN DEFROST 24 hrs prior to servicing.; saved tckt"

Near FM2484, Killeen, TX 76542
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for customer complaint of SxS refrigerator not making ice recurring issue. Checking wiring harness and found wire harness cut. Checked also water line to icemaker and found clogged. Unit will need new door to complete repair. Ordering RF door. Advised customer will take 6-8 weeks to arrive. OF to R/S. All water connections were dry at time of service.; ordrng 1 LW11026428 (RF DOOR (STAINLESS))

Near Garris Dr, Killeen, TX 76542
Thomas L.

Thomas L.

RANGE GE PHS930SL1SS Removed and replaced control panel that was no keeping time properly.

Near S Chaparral, Burnet, TX 78611
Lou S.

Lou S.

WASHER MAYTAG MVWX655DW1 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I placed the unit in diagnostics and tested and error code F7E6 appeared. I cleared the code and placed the unit in manual test mode and tested heavy agitation. The unit began to make a loud grinding noise. I advised the customer that the basket and washplate were ordered; however, the lid grinding noise is from the gearcase. I had ordered a gearcase this morning to bring with me. Once I began to disassemble the unit, after I removed the gearcase, I opened the the box to the new gearcase and found it to be the wrong part. I advised the customer of the issue and notified the office. The office was able to reschedule for tomorrow, 12/13/18, and I will return with all parts that I came with today including the correct gearcase. Gearcase will be verified before leaving the office. Customer suggested to leave the unassembled until tomorrow. I verified with service manager CS if it was

Near Racine Trail, Austin, TX 78717
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect leaking dishwasher. Upon further inspection, I remove the toe plate and found the insulation dripping wet so I placed it in the sink. I found that the water source was turned off under the sink, so I turned it on and looked underneath the unit and did not see any water leaking. I placed the unit in diagnostics and tested with no error codes. As soon as the water began to dispense into the tub, I found that the water valve was leaking badly. I immediately turned the water off under the sink and cleaned up the water debris. I drained the remaining water inside the unit out. I removed the water line connection from the valve and found the water line connection gasket badly crimped and making a secure seal. I reseated the gasket and reconnected the water line to the valve and tested. The unit operated as designed with no more leaks. I called the builder (name listed on ticket) and advised of my findings and repairs. Also advised

Near McCoy Loop, Brushy Creek, TX 78717
Jerry C.

Jerry C.

WASHER KENMORE 110.459664 "110.45966404 Arrived to instal part. I removed and replaced the door lock assembly and tested. I found excessive movement of the tub assembly and discovered the right two shocks had come loose. I corrected and tested. Operational test good, no leaks observed during service

Near Utopia Ln, Hutto, TX 78634
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher tripping breaker. Upon further inspection, the customer advised that the unit is working but mid-cycle it is tripping the breaker and shutting off. Using my multimeter, I verified voltage at the outlet and terminal box. I placed the unit in diagnostics and tested with no error codes. The unit operated as designed with no error codes. Due to the breaker being tripped, I verified amps to the heating element. I found a large amount of suds in the tub at the end of testing. I found that the dispenser is leaking rinse aid into the tub causing the suds. Also found that the dispenser door was not opened. I removed the inner door panel and using my multimeter, I tested voltage from the control to the dispenser and got no reading. I verified voltage to the control and I verified ohms at the dispenser. I replaced the control and tested the unit again and this time, the dispenser door opened. I am ordering a dispenser due to

Near Osmarea Drive, Austin, TX 78717
Jerry C.

Jerry C.

RANGE WHIRLPOOL WFE320M0ES2 WFE320M0ES2 Arrived to inspect hot surface light illuminated. The light was illuminated on a cold unit upon arrival. I found the front right burner causing the issue and I removed and replaced it and tested. The unit worked as designed and the light illuminated and extinguished per burner temperature condition as designed. Operational test good.

Near Chris Kelley Boulevard, Hutto, TX 78634
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "Arrived on site for refrigerator having slow ice production. Measured temperature in FC at 8°, unit was in defrost cycle when temperature was measured. Checked water pressure. Advanced ice maker cycle, no issues found. Performed diagnostics mode and tested all operations, no issues found. Called tech support and spoke with Rick and advised to replace ice maker. Removed ice maker and installed new. Tested cycle. All tested good, no water leaks present. (SR# 7723675203)."

Near Brushy Creek Trail, Hutto, TX 78634
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site for microwave not power on. Verified warranty coverage and found home closing date of 12/20/2017 (see SD-QuickPic). Performed diagnostics and tested voltage to microwave and found 120 volts. Tested voltage at filter board and found blower fuse. Tested door switches and were operating as designed. Removed all switches and interlocks and installed new. Replaced fuse. Tested all operations, all tested good."

Near Mount Ellen St, Hutto, TX 78634
Clif L.

Clif L.

VENTHOOD KITCHENAID KXD4630YSS5 Arrived on site to replace motor assembly for vent. Tested unit and found new motor and old motor check exactly the same when ohmed out. Indicating old motor is good and replacement part is not needed. Found actual issue with bearing glide for telescoping assembly binding. This is due to lack of lubrication. Re-lubricated telescoping assembly and found all is functioning properly at this time. No for the repairs are needed.

Near Back of the Moon St, Austin, TX 78734
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW6400SW2 "Arrived on site for washer not draining. Found unit partially disassembled and uninstalled. Removed standing water from washer with shop vac. Gained access to pump and found clogged. Disassembled pump and removed items from pump. Inspected impeller and measured electrical windings, all check good. Assembled pump and installed washer. Inspected water connection. Found hot water valve leaking, left hot water to unit off. Advised customer to have hot water valve replaced. Performed diagnostics mode and tested operation and inspected pump for leaks. All tested good, no water leaks present.

Near Louis Henna Blvd, Round Rock, TX 78664
Clif L.

Clif L.

WASHER KENMORE 110.278416 "arrived on site to replace drain hose for washer. Prior to replacing hose noted tub to pump hose and pump assembly itself also chewed through by rodent. Both hoses along with pump will need to be replaced to complete repairs. Return date is set for 12/14/18.tub to pump hose Pump ; ordrng 1 285871 (hose,tub to pump) and 1 WP3363394 (drain pump)"

Near Brass Buttons Trail, Austin, TX 78734
James C.

James C.

OVEN KITCHENAID KOSE500ESS03 Arrived on site and installed new fuse. Tested for operation and found unit working properly. Job complete

Near Quarterhorse Ct, Liberty Hill, TX 78642
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIC18PNTS2 Arrived on site to diagnose an ice machine that is producing thin ice. Found pump that was replaced On previous visit and been through Mr. operating properly. Short cycle is due to sort it out water level sensor and main control board. Both parts will need to be replaced to complete repairs. Office will need to have authorization provided from home warranty prior to scheduling return appointment.; ordrng 1 CNOTES (AUTHO NEEDED) and 1 WPW10141364 (cntrl-elec) and 1 WPW10548509 (sensor)

Near Lakeway Hills Cove, Lakeway, TX 78734
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE104ESS4 "gate code 9284. Arrived on site to replace pump hand control for dishwasher. Replaced both parts and found pump pulsing but not continuing to run. Double check the part number through service matters and found pump installed was not correct today and is now defective. Pump will need to be re-ordered with corrected part number to complete repairs. Return date is set for 12/17/18. Pump in unit is defective pump and will need to be returned to office after change out on 12/17.; ordrng 1 CNOTES (LEFT NEW PUMP IN UNIT, PUMP TO BE RETURNED AFTER CHANGE OUT) and 1 W11085683 (pump&motor)"

Near Indian Divide Cove, Paleface Ranch, TX 78669
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW7500GC0 Arrived on site and found basket off center and reports of intermittent leaking. Leveled unit. No signs of leaks during testing. Unit is now operating as designed. Calibrated.

Near Pasqueflower Pass, Pflugerville, TX 78660
Wesley P.

Wesley P.

MICROWAVE KITCHENAID KOCE500ESS05 Techline file number 7723669856Rich had no recommendations other than to make sure everything around the fan was tight. Arrived on site and installed new coil element And tightened all screws. Unit continues to rattle. Ordering convect fan motor and blower to eliminate rattle. Climaxing rattle. ; ordrng 1 W10860984 (motor-fan) and 1 W10861504 (blower)

Near Golden Bear Dr, Round Rock, TX 78664
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site and set washer into diagnostic cycle and didn’t find any saved error codes. Ran diagnostic test cycle and all functions are operating properly. Attempted to speak with techline But their phone system is down, will attempt again on next visit. No water leaks detected at time of service ; ordrng 1 W10575334 (disp.drawer assy) and 1 WPW10446404 (handle)"

Near Parker Ln, Austin, TX 78741
Thomas L.

Thomas L.

RANGE AMANA AEP222VAW2 Arrived on site or unit tripping breaker. Found unit to have failed left front burner switch. Will order and replace.; ordrng 3 WP74002328 (switch-ind)s and 1 WPW10179654 (switch-inf)

Near Shady Oaks Loop, Cedar Creek, TX 78612
Luis M.

Luis M.

WINE COOLER JENN-AIR JUB24FRERS00 "Arrived on site for no cool. Checked controls display working correctly compressor powered on fan running removed evaporator cover no frost forming on evaporator,diagnosed weak compressor or leak in system ordering new compressor and a uv drier. ; ordrng 1 2HRREPAIR and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10780362 (COMPRESSOR) and 1 WPW10143759 (DRIER UV)"

Near Bull Creek Rd, Austin, TX 78731
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and replaced LH fridge door. Reordering freezer door as wrong part in box. All else checks good. ; ordrng 1 W11301145 (FREEZER DOOR)

Near Pflugerville, TX 78660
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW7500GW0 WTW7500GW0 Arrived to inspect operation issues. The unit had F2E1 stored in memory and would not react correctly to button presses. I calibrated and tested within service mode and all functions were present. I verified voltage steady at 124.6 VAC. Office to order UI and the main control will be reverse flowed if needed at next service. No leaks observed during service. ; ordrng 1 W11130237 (CONSOLE )

Near Joshua Dr, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM6 Arrived on site to test unit for no water going in to unit. Checked float and float test good. Checked water valve under sink and found water turned off to the unit. Turned water on test unit and unit getting water and spraying lower and upper racks no leaks present job complete

Near Sutherland Street, Austin, TX 78746
Thomas L.

Thomas L.

DRYER MAYTAG MEDB835DW4 Remove and replaced all blower system parts due to blower will being stuck on motor shaft. Dryer is clean as well as house venting.

Near N Eskew Ln, Cedar Creek, TX 78612
Lou S.

Lou S.

RANGE KITCHENAID KFEG500ESS2 "arrived on site to inspect cooktop being discolored. Upon further inspection, I found that the glass cooktop has burnt residue on the surface and the customer can’t get it removed. The customer was under the impression that the cooktop was covered under warranty. I explained that the damage is cosmetic and only covered for the first 30 days of ownership. The customer did not agree to the repair and advised that he would call the office if he changed his mind. Job completed."

Near S Brushy St, Leander, TX 78641
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KSSC42QVS03 arrived on site. After further diagnosis willnneed another person to help with repair. Talked to Dona and scheduled for Thursday for return. Allow 2HRS. Customer is aware of additional hundred dollars for extra man. Rescheduled for 12/13/18; ordrng 1 2MANJOB (2 MAN JOB ) and 1 CNOTES (CNOTES )

Near Copper Trace, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KSSC42QVS03 arrived on site. After further diagnosis willnneed another person to help with repair. Talked to Dona and scheduled for Thursday for return. Allow 2HRS. Customer is aware of additional hundred dollars for extra man. Rescheduled for 12/13/18; ordrng 1 2MANJOB (2 MAN JOB ) and 1 CNOTES (CNOTES )

Near Copper Trace, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KSSC42QVS03 arrived on site. After further diagnosis willnneed another person to help with repair. Talked to Dona and scheduled for Thursday for return. Allow 2HRS. Customer is aware of additional hundred dollars for extra man. Rescheduled for 12/13/18; ordrng 1 2MANJOB (2 MAN JOB ) and 1 CNOTES (CNOTES )

Near Copper Trace, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for leveling issue. Fresh food door sits lower then dressier door. Adjusted hinge and screw,checked unit both doors level."

Near Trailridge Dr, Austin, TX 78731
Diego G.

Diego G.

OVEN WHIRLPOOL WOD93EC0AS05 Arrived on site. Check for display issues. Call tech-support ran diagnostic test and found no error codes. Tech-support is recommending adding a gasket kit to keep moisture going to UI. Office to rescheduleFile#7723660883; ordrng 1 W10745625 (gasket)

Near Forest Bell, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN WHIRLPOOL WOD93EC0AS05 Arrived on site. Check for display issues. Call tech-support ran diagnostic test and found no error codes. Tech-support is recommending adding a gasket kit to keep moisture going to UI. Office to rescheduleFile#7723660883; ordrng 1 W10745625 (gasket)

Near Forest Bell, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN WHIRLPOOL WOD93EC0AS05 Arrived on site. Check for display issues. Call tech-support ran diagnostic test and found no error codes. Tech-support is recommending adding a gasket kit to keep moisture going to UI. Office to rescheduleFile#7723660883; ordrng 1 W10745625 (gasket)

Near Forest Bell, New Braunfels, TX 78132
Luis M.

Luis M.

FREEZER WHIRLPOOL WRS588FIHV00 Arrived on site for loud noise. Loud noise from gears inside diffuser assembly diagnosed faulty diffuser. Removed faulty diffuser installed new diffuser assembly

Near Moon River Rd, Austin, TX 78746
Diego G.

Diego G.

RANGE WHIRLPOOL WFE515S0ES1 Arrived on site. Checked for hinge issues. Found hinges damaged not allowing oven door to open. Will need hinges to repair unit. Office to reschedule; ordrng 1 W10299224 (hinge-door) and 1 W10299227 (hinge-door)

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

RANGE WHIRLPOOL WFE515S0ES1 Arrived on site. Checked for hinge issues. Found hinges damaged not allowing oven door to open. Will need hinges to repair unit. Office to reschedule; ordrng 1 W10299224 (hinge-door) and 1 W10299227 (hinge-door)

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

RANGE WHIRLPOOL WFE515S0ES1 Arrived on site. Checked for hinge issues. Found hinges damaged not allowing oven door to open. Will need hinges to repair unit. Office to reschedule; ordrng 1 W10299224 (hinge-door) and 1 W10299227 (hinge-door)

Near Sundance Parkway, New Braunfels, TX 78130
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL GI15PDXZS1 Arrived on site for no ice. Powered unit on found water line disconnected from cover not allowing reservoir to fill and water to enter bin. Reinstalled water line to correct location installed water filter ran diagnostics all test passed unit working as designed.

Near The High Rd, Austin, TX 78746
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF550CDHZ00 "Arrived on site for customer complaint of unit making noise, the only noise I heard at time of service was the normal operation of fan motors. Unit tested good."

Near Tabago Ct, Austin, TX 78737
Brandon C.

Brandon C.

ICE MACHINE WHIRLPOOL KUIX505ESS2 "Arrived on site for customer complaint of ice machine not producing ice, found drain line was kinked in multiple locations causing unit not to drain. I ran diagnostic test, no errors found. Instructed customer to have plumber change out drain line."

Near Deerfield Rd, Dripping Springs, TX 78620
Jerry C.

Jerry C.

DRYER WHIRLPOOL GEW9878PW1 "GEW9878PW1 Arrived to inspect no operation. I found the unit would not start and the thermal fuse tested open. I removed and replaced the fuse and tested. The unit heated and cycled as designed. I noted excessive vent tubing and I removed it and informed the customer of my findings. Operational test good, lint removed from chassis.

Near Harmony Ln, Georgetown, TX 78628
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDT920SADE3 "WDT920SADE3 Arrived to inspect no water. I found the pump would not circulate water. I removed and inspected and discovered the impeller had stripped from the threads on the motor. I removed and replaced the sump assembly and tested. Operational test good, no leaks observed during service."

Near Egret Cove, Georgetown, TX 78633
Jerry C.

Jerry C.

DISHWASHER KITCHENAID KDTE304GPS0 "KDTE304GPS0 Arrived to instal parts. I removed and replaced the dispenser and tested. I installed the kick panel retainers. Operational test good, no leaks observed during service."

Near Bold Sundown, Liberty Hill, TX 78642
Jerry C.

Jerry C.

DRYER WHIRLPOOL WED4815EW1 "WED4815EW1 Arrived to inspect door closing issue. I found the door very difficult to close and after replacing the strike and adding a small amount of dielectric grease, the door operation was greatly improved. No lint within newer chassis."

Near Speed Horse, Liberty Hill, TX 78642
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT750SAHV Arrived on site and installed new adjusters due to failing adjuster plastic. All checks good. Unit is now operating as designed.

Near Deren Ln, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR MAYTAG MSB26C6MDM00 Arrived on site and customer stated that with a filter installed they get no water and with the filter removed they just hear the valves humming. Found filter housing has failed causing the issue and will need to be replaced. ; ordrng 1 AUTHO (AUTHO) and 1 WPW10394053 (housing)

Near Fall Creek Dr, Leander, TX 78641
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED8500DC4 Arrived on site and found unit heating. Cleared lint out of outside vent causing blockage. Customer reported intermittent power outage and failure to heat. Advise customer on findings. No apparent problems except f4e3So cleared vent and advised that if power failure continues to happen UI and Control will be needed due to f2 e3 error.

Near Camp Fire Trail, Pflugerville, TX 78660
Steve C.

Steve C.

WASHER MAYTAG MHW5500FW1 Arrived on site for the unit is leaking water. Tested the unit and found the water leak is coming from the outer for drain hose due to there is a hole about the size of a quarter that is torn. Found the unit will need a new auto drain hose and a new clamp. Advise the customer not to use the unit.; ordrng 1 W11281268 (DRAIN HOSE OUTER) and 1 WP356138 (clamp)

Near N Hewitt Dr, Hewitt, TX 76643
Wesley P.

Wesley P.

WASHER MAYTAG MVWC565FW0 Arrived on site and repaired with valve. All checks good. Unit is now operating as designed.

Near E Howard Ln, Manor, TX 78653
Wesley P.

Wesley P.

RANGE AMANA AGR5330BAS3 Arrived on site and found hinge closed on the door do to the brace not being in place. Corrected hinge. and reinstalled properly. All checks good. Unit is now operating as designed.

Near Casanova Avenue, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site to test unit for unit turning off with in 5 seconds. Test all switches and switches test good. Test board and found shorted board. Replaced board test unit and unit heating correctly and running for the whole time set. Job complete

Near S MoPac Expy, Austin, TX 78746
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUIC18NNZS0 Arrived on site for no ice. Found water filter stuck in housing. Removed water filter installed new water filter customer provided ran diagnostics all test passed. Diagnosed failed water filter not allowing water to enter reservoir and filter stuck in housing.

Near Greenway St, Austin, TX 78705
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRT108FZDB02 "arrived on site to inspect refrigerator not cooling. Using my multimeter, I placed my thermal lead in the rc section of the unit and my temp reading was 49 degrees. Using the same method, I tested the temp on the fc section and my reading was 40 degrees. While testing, I could hear that the compressor was running and it sounded like refrigerant was trying to cycle. I pulled the unit from its place and removed the back cover to find a large amount of animal hair (cat) on the venting of the cover. The condenser coils were dirty as well. I took an amp draw on the compressor and found .42 amps on one red wire and 0.00 on the other red wire. The compressor was warm as was the line going to the condenser. I removed the Evap cover to find a block of ice in the top right corner of the evaporator and no frost pattern anywhere. I removed the ice with my steamer. Due to my poor temp weak amp draw on the compressor and no frost pattern on the evaporator, I am o

Near Fulkes Rd, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site for unit not powering on. Found no lights or nothing running. Removed unit from enclosure,found outlet faulty electrical cord unable to sit flush in outlet. Was able to get power cord to sit in outlet unit powered on. Diagnosed customer will need outlet replaced"

Near Bob Harrison St, Austin, TX 78702
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL CWG3100AAB Arrived on site to test unit for door not closing correctly. Test unit and found broken hinge on left side. Ordering new hinge 74001856 rescheduled for Friday 12/14 per customer request. ; ordrng 1 74001856 (DOOR HINGE )

Near Sevilla Dr, Austin, TX 78752
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and found washer is unplugged, drain is running when washer is plugged in. Set washer into diagnostic cycle and didn’t find any error codes. Found drain hose is inserted to far into stand pipe, and pressure hose is not properly attached to control board. After correcting washer passed a calibration cycle and started a load on normal and it is progressing properly. No water leaks from connections at time of service."

Near Franklin Dr, San Marcos, TX 78666
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher and I installed the rack stop that was diagnosed from the previous visit. Call complete.

Near Turnbull Loop, Austin, TX 78717
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDC10FXSS3 Arrived onsite for the dishwasher leaking on the right side at the bottom. I found the door seal worn on the right side causing the leak. I replaced the door seal and tested the unit in diagnostics. The unit is working as designed and there were no water leaks present during the cycle. Call complete.

Near Conference Cove, Austin, TX 78730
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DC2 "Arrived on site and found error code for unbalanced load and overload, ran a diagnostic cycle and all functions are operating properly. Sloshing is liquid ballast inside of basket. Ran test 52 for load calibration and 51 to confirm operation. No water leaks from connections at time of service

Near Fenton Dr, Austin, TX 78736
Robert J.

Robert J.

WASHER MAYTAG MVWB835DW0 Arrived on job for complaints of not washing and noise. Ran diagnostics and got F7E5 shift code

Near Travis St, Lockhart, TX 78644
Diego G.

Diego G.

WASHER WHIRLPOOL WFW9750WW01 "Arrived on site. Checked for noise issues. Found pump housing hitting on right front shock creating noise on spin cycle. Adjusted pump housing and cycled, All functions tested OK. No leaks present. Job complete"

Near Ridge Dr, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WFW9750WW01 "Arrived on site. Checked for noise issues. Found pump housing hitting on right front shock creating noise on spin cycle. Adjusted pump housing and cycled, All functions tested OK. No leaks present. Job complete"

Near Ridge Dr, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WFW9750WW01 "Arrived on site. Checked for noise issues. Found pump housing hitting on right front shock creating noise on spin cycle. Adjusted pump housing and cycled, All functions tested OK. No leaks present. Job complete"

Near Ridge Dr, New Braunfels, TX 78130
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived onsite to replace the previous diagnosed parts. I installed the smart valve and tested the unit. I had the same results. I had 14VDC to the smart valve now but no voltage to the dispenser valve or the ice maker valve. The UI will need to be replaced to complete service. Ordering C-NOTES + UI.; ordrng 1 C-NOTES and 1 WPW10559674 (CNTRL-ELEC)

Near Burnet Rd, Austin, TX 78758
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site for both middle burner is not igniting when turned. Found when turning both outside knobs unit will ignite, but when using middle knobs both don't igniter when turned. Replaced igniter and spark and igniter but unit still not sparking unless knob is pushed in completely. Unit will need igniter harness to complete repair. No gas leaks on site . Unit will need harness that goes to knobs/valves, can't find in exploded view ; ordrng 1 CNOTE (OFFICE R/S) and 1 CNOTE (PARTS FIND)"

Near Catania Loop, Hutto, TX 78634
Diego G.

Diego G.

OVEN JENN-AIR JJW2830DS02 "Arrived on site. Replaced display assembly per service pointer. Ran oven, all functions tested OK. Job complete"

Near Gruene Wald, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN JENN-AIR JJW2830DS02 "Arrived on site. Replaced display assembly per service pointer. Ran oven, all functions tested OK. Job complete"

Near Gruene Wald, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN JENN-AIR JJW2830DS02 "Arrived on site. Replaced display assembly per service pointer. Ran oven, all functions tested OK. Job complete"

Near Gruene Wald, New Braunfels, TX 78130
Tyler B.

Tyler B.

MICROWAVE KITCHENAID KOCE500ESS06 "Arrived o note for door switch replacement. Removed unit and replaced door switches and reassembled unit, still had the same issue, upon further inspection found door glass not complete seated ,popped out on top of trim unit will need inner door replaced and officiate to reschedule ; ordrng 1 W10687342 (door/mw)"

Near Shadow Brook Cir, Round Rock, TX 78681
Wesley P.

Wesley P.

OVEN GE JTP20W0F4WW Arrived on site and installed correct panel. Unit is now operating as designed.

Near Amber Dawn Ct, Manor, TX 78653
Diego G.

Diego G.

RANGE WHIRLPOOL WFE525S0HS0 "Arrived on site. Replaced main control and cycled oven to 350°, all functions tested OK. Job complete"

Near Creekside Way, New Braunfels, TX 78130
Diego G.

Diego G.

RANGE WHIRLPOOL WFE525S0HS0 "Arrived on site. Replaced main control and cycled oven to 350°, all functions tested OK. Job complete"

Near Creekside Way, New Braunfels, TX 78130
Diego G.

Diego G.

RANGE WHIRLPOOL WFE525S0HS0 "Arrived on site. Replaced main control and cycled oven to 350°, all functions tested OK. Job complete"

Near Creekside Way, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017AS1 Arrived on site to test unit for unit turning off. Test unit and found unit working correctly at this time. Test all switches and tod no problems found at this time. Could not duplicate problem.

Near Avenue H, Austin, TX 78751
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site for range door scratched . Inspected door and found glass was cracked. Removed door front and installed new. Installed door and tested opening and closing. Tested all other operations, all tested good."

Near Chris Kelley Boulevard, Hutto, TX 78634
Lou S.

Lou S.

WASHER WHIRLPOOL WFW9151YW00 "arrived on site to inspect washer not draining and clothes wet. Upon further inspection, I placed the unit in diagnostics and tested and error codes F9E1 and F5E3 appeared. I cleared the codes and continued with testing. During testing, I find a large amount of detergent suds in the drum. When the unit began to drain, I pulled the drain tube at the drain pipe and found the water flow very weak. Once the unit was done with diagnostics with no error codes at the end, using my wet vac, I removed the drain pump filter and found a large amount of debris which was blocking the flow of the water. I cleared the filter and put it back in place. I ran the unit through diagnostics again and the unit operated as designed with no error codes again. I advised the customer of my findings and gave recommendations on use and care and detergent use as well. No water leaks observed during service, job completed."

Near Napa Valley Bend, Leander, TX 78641
Lou S.

Lou S.

WASHER MAYTAG MVWB950YW1 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the water inlet valve and tested. The unit operated as designed with no error codes. The cold water valve at the wall does not shut off entirely and needs to be replaced. I advised the customer of this issue, but it does not effect the unit. Although, it could cause a leak in the future. Also, I found that the zip tie, that I applied to the drain hose at the drain pipe at the previous service call, had been removed. No water leaks observed on the unit during service, job completed."

Near Alpine Mountain Dr, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL GX5FHDXVB00 Arrived on site and installed new start device. Tested for proper operation and found unit working properly. Job complete

Near Country Club Dr, Lago Vista, TX 78645
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on job for complaints of leaks. Customer unplugged refrigerator and shut off water. Were I turned on water found supply hose has big leak. Customer will get that fixed before additional repairs are done.;

Near Hot Shot Ln, Seguin, TX 78155
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for customer complaint of ice machine not producing ice. Tested unit and found unit would shut on and off. Found drain pump faulty. Removed and replaced external drain pump. Reassembled and tested. Found good ice slab forming. No other issues found. All water connections were dry at time of service.

Near Amber Jill Cove, Killeen, TX 76549
Lou S.

Lou S.

VENTHOOD UNKNOWN WVU37UC6FS0 "arrived on site to inspect venthood fan making loud noise. Upon further inspection, I turned the unit on and immediately the noise started. I turned the fan off and removed the fan motor. I find a screw that was protruding through the vent assembly and was rubbing against the fan wheel. I backed the screw out and placed some foil tape over the hole where the screw was and placed the fan motor back into place. I tested the unit ad it operated as designed with no loud noise. Customer was not available to sign the receipt, but I called him and advised him of my findings. Job completed."

Near Logan Ridge Drive, Round Rock, TX 78681
Lou S.

Lou S.

OVEN WHIRLPOOL WOS72EC0HS00 "arrived on site to inspect oven door dented. Upon further inspection, I found a small scratch/dent in the bottom portion of the oven outer door panel. I removed and replaced the outer door panel and tested the door and it operates as designed. Job completed. No one was available to sign the receipt. I’m emailing a copy of the receipt to the builder."

Near Oak Grove Dr, Cedar Park, TX 78613
Lou S.

Lou S.

MICROWAVE MAYTAG MMV4205DS1 "arrived on site to inspect microwave not heating. Upon further inspection, I placed a cup of water in the unit and turned on for 30 seconds. At the end of the cycle, the water was still cold. I removed the unit form the wall and removed the cover to expose the internal components. I plugged the unit in and placed the cup of water inside and started the unit on a 30 second heat. This time, the water was warm to touch. I tested the magnetron and it was good as was the transformer. I have no way of testing the diode or capacitor but while the unit was operating, there was no unusual noise coming from the diode/capacitor area. I did find that the mounting bracket on the wall was leaning down on the left approximately one quarter inch which could be causing the door to not engage the switches correctly. I placed the cover back on and placed the unit back on the wall and tested. Again, the water heated. I did not charge the customer a service fee due to this sam

Near Red Ranch Cir, Cedar Park, TX 78613
Thomas L.

Thomas L.

WASHER MAYTAG MVWC200XW1 Arrived on site for no drain condition. Found drain pump working. Went into diagnostics and into calibration mode. Unit would not complete calibration mode. I am ordering a new control.i am all bringing the pressure switch just in case. ordrng 1 W10393483 (cntrl-elec) and 1 WPW10268911 (pressure switch)

Near Oak Hill Cemetery Rd, Bastrop, TX 78602
Lou S.

Lou S.

RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to install previously diagnosed and ordered parts. From the previous service call, the front burners were not igniting correctly. Burner caps were ordered; therefore, I removed and replaced the burner caps on all the burners and tested. All burners ignited correctly. No gas leaks detected during service, job completed."

Near Archer lane, , TX 78628
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL Weg515s0fs0 Arrived on site to test unit for oven not igniting. Test unit and found cook ware in bottom drawer hitting ignitor connection making unit not ignite. Removed cook ware and test unit by heating to 350 and unit test good job complete no leaks present at this time.

Near Corona Dr, Austin, TX 78723
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site to test unit for light not coming on. Found bad light bulb,installed new light bulb

Near Emory Tree Drive, Austin, TX 78748

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