"Arrived on site for washer, inspected unit and work area. Customers complaint was while agitating unit would make noises. Tested unit and found the belt stretch out and the cam deformed. I replaced both a re-tested. Unit is now operating as designed. No leaks where observed during service."

"Arrived on site to test unit for gasket not sealing, tested unit found top FC gasket not sealing properly creating moisture above ice maker, used heat gun to mold gasket properly, inspected FC and RC, both gaskets are now sealing properly, no leaks detected job complete"

"Arrived on site and found ice production is good, customer had replaced water filter but it was not in all the way and after they redid it is starting making ice. Confirmed operation by running test 57 and test 45 and both passed, job complete took pictures"

Arrived on site to install parts previously diagnosed. Installed all parts needed and tested unit is now operating as designed. Job completed.

"Arrived on site for no ice. Ran diagnostics recirculating pump not powering on diagnosed a defective pump,replaced pump ran diagnostics all test passed. ; used 1 W11542867 (Pump) from stock"

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new door and found that the unit operates as designed. Job complete.

"I dont say for a refrigerator thats making a vibrating sound intermittently during operation. Inspected unit and work area. Did confirm the customers complaint and it sounded like it was coming from the evaporator area removed the freezer, evaporator, cover and found the noise not coming from the evaporator motor assembly. Found the noise was being made regardless of whether the evaporator fan was running or not. Pushed on the side of the refrigerator and found the noise stop. Checked all refrigerant lines and found two refrigerant lines touching. I separated the refrigerant lines and tested the unit. Still had slight vibration sounds coming from the unit. Adjusted the feet and found the unit stopping the noise. Did advise the customer on how to adjust his refrigerator in case of unlevel surfaces. The unit is working as designed. Call complete."

Arrived on site for oven not heating . Found unit was in demo mode. Changed mode and ran preheat . Both units are heating properly . Job complete

Arrived on site for poor ice production . Ran harvest test . Found IM was hanging up. Replaced ice maker . Ran harvest test and all checked normal. No water leaks detected at this time

"Arrived on site , replaced gearcase,slider ,clutch,stator, rotor, slider ,washplate, spanner nut , and bolt . Ran calibration and wash tests . All checked normal. No water leaks at this time. Job complete"

Arrived onsite and found unit freezing some vegetation occasionally. Customer unaware of design of vent system resulting in over stuffing and air trapping possibly causing air blockage and freezing back flow. Advised customer on design and how to adjust temp setting based on actual internal temp average. All checks good. Customer will correct and monitor for improvement.

Arrived on site to test unit for both front burner not igniting correctly. Test unit and adjusted burner heads test unit and unit test good job complete.

Arrived onsite for a refrigerator to replace the previous diagnosed parts. I confirmed the ice door was not closing and sealing correctly. I replaced the ice door and tested it. The door is sealing properly now. I removed all the ice build up from the FC and all the water from inside the RC. I found a large air gap on the left side of the RC door gasket and a air gap at the top right side of the FC. I heated the gaskets and formed them to seal properly. I used sealant and closed a gap at the top and bottom of the center mullion. The unit is working as designed. Call complete.

Arrived onsite for a dishwasher with the door falling down. I found the friction pads broken. I replaced the pads and the door is working as designed. Call complete.

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the center burner valve and burner caps and tested. The unit is operating as designed. Using my liquid gas leak detector, I checked the gas connections and found no leaks. No gas leaks detected during service, job completed."

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker had stopped midway through a cycle as the ice tray was upside down. I placed the unit in diagnostics and tested the ice maker in test 120 and it continued to fail. I cycled power to,the u;it and retested and this time the UI display showed E4-multiple errors. I removed and replaced the ice maker and retested in test 120 and the ice maker harvested as designed. I tested the fill tube in test 97 and the tray filled with water. I cycled power to the unit to reset the controls and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the UI and tested the unit. Unit is operating as designed. I made recommendations for use and care (wrapping food in foil or steam bag and open door fully and sliding food all the way out before opening foil or steam bag). Contacted techline and spoke to Leon and advised of the issue and my repairs from previous diagnosis and my recommendations to the customer. Leon documented info and provided SR#7736482696. Job completed."

Arrived on site to replace auger motor to resolve locked up motor. Replaced and tested unit. Verified unit working as designed and dispensing ice. Repair completed.

Arrived on site replaced conrtol and wire harnes . Ran calibration and diagnostics wash all checked normal. No water leaks detected at this time. Job complete

"Arrived onsite for a dryer that is making noise when in use and the door doesnt close properly. Upon inspection I found that the door was sagging a little bit but the hinge itself was not damaged the customer will have to close the door firmly, and the noise was caused by a loose screw in the inside door that I tightened up and then tested the unit and found the unit operating as designed"

Arrived onsite for a range with a warped warming drawer. Upon arrival I adjusted the drawer and found that is is fitting perfectly now.

Arrived on site to diagnose microwave not starting cycles. Tested unit after firmly closing door with a cup or water present. Verified unit heating and rotating. Advised builder to make sure door is closed firmly to trigger the interlock in the right side. Unit now working as designed. Call complete.

Arrived on site to diagnose refrigerator that had lost cooling in RC. Examined the damper and found it had frozen moisture keeping it sealed. Replaced the damper and sealed with silicon instead of permagum. Verified good seal. Replaced part under parts warranty. No charge. Repair completed.

"Arrived on site. Ice not freezing and soft ice cream,checked evaporator sections no dye found removed compressor cover found dye at manufacture weld joints in drier,replaced drier vacuumed system down unit kept vacuum recharged system to manufacture spec ran test 4 no traces of dye or leak at 4-4 or 4-5 test"

"Arrived on site for a defective drain pump. Removed unit from enclosure found water has been dripping from supply line uploaded picture informed customer to have line replaced,tightened connections at water line no visible leaks. Installed a new drain pump ran water through pump water drained no leaks at tubing or connections ran diagnostics all test passed."

Arrived on site for dryer burning and not turning drum. Upon arrival confirm3d issue and found motor getting power but locking up. Called safety team and reported findings Sr#7736452178. Replaced motor and reassembled and tested unit. Found dryer working as designed without any burning smell or other failures. Call complete

Arrived on site to replace wheels. Replaced wheels test unit and unit test good job complete.

"Arrived on site to follow up on dishwasher trupping breaker. On arrival found breaker flipped. I reset and checked errors. Found F9E1, F7E1, F10E2, F8E2. Unit would not do anything except drain at first. After several resets the unit finally starting filling. Wash motor would not run again. Swapped controls to test and still found no wash motor engagement. Advised customer we need to replace the wash motor due to electrical issues. Customer does not want to move forward with any other repairs on the unit and will replace. Customer request office to follow up with them. CAll complete."

KOCE500ESS22 Arrived to instal previously diagnosed and ordered part. I removed and replaced the outer oven door and tested. Operational test good.

JDRP648HM01 Arrived to drop off part. I gave the customer the part and did not access the unit.

"Arrived onsite for oven with error F9E0. On arrival I went and flipped the breaker off for 1 minute, went inside and the unit was backup and running. I asked the customer if this happened during one of the storms. They said yes. I informed them that 90% of time that error shows up when power drops and comes right back on like during a thunderstorm."

"Arrived onsite for refrigerator not dispensing water. On inspection I pulled the filter out and the water started to work, i reinstalled the filter and the water was not working again. I called the home owner to let them know what I had found left VM."

"Arrived onsite for refrigerator not cooling. The unit was not plugged in and it was in the shop, I plugged it in and the compressor came on. The unit started cooling and I found there a lot of water in the drain pan. It looks like the unit had been froze up and defrosted you could tell by all the water in the drain pan. The unit was cooling, it was down to 40? when I left. I found there was a gap between the RC liner and the frame, I sealed the gap."

Arrived onsite for DW ui not working properly. On inspection the tough and normal buttons were not working. I checked the polarity of the unit at the junction box and everything was good. I replaced the control and ui at the same time. The tough and normal button are working now. The issue is that from previous tech have changed the control and the ui to try in fix the issue and the ui last about 2 weeks before the issue comes back. Not sure the other tech switched the control and the ui at the same time. If they did there is a deeper problem. The unit is only a few months old. Called and talked with TJ to see if there was a solution for this issue. He said there are no known issues at this time with parts we were installing. No water leaks detected during service

Arrived onsite for vent hood light not staying on. On inspection the button when pushed did latch on due to the switch being to far back. Gain access to the switch and 1 of the screws were lose allowing the button to move back when push on I tighten the screw and reassembled the unit. It is working as designed now. The lights stay on.

"Arrived onsite for dishwasher not working. On inspection found error F4E3. The error is motor failure, ran the unit in diagnostics mode and the motor never came on. Installed a new motor and retested, the unit is operating as designed. No warranty leaks detected during service."

Arrived onsite for damaged panels. Replaced damaged compressor compartment cover and front panel. Job complete

Unit A. Arrived onsite for unit not latching and not starting a cycle. Inspected and found failed strike. Replaced strike. Unit is now functioning properly. Job complete

Arrived on site to install previously ordered part. Replaced water valve. Test unit and is now operating as designed. No leaks present at this time. Job complete

Arrived onsite for unit not making ice. Upon arrival inspected unit. Ran test 96 and confirmed valve is functioning but no water to ice tray. Ice maker motor is cycling properly. Tested and found failed fill tube heater. Replaced and tested. Unit is now functioning properly. No leaks present at this time. Job complete

"Arrived on site and found no ice production, found freezer temperature it is showing 13? removed evaporator cover and found Frost pattern is good but there is ice on the left-hand side of evaporator blocking airflow to icemaker, took pictures. Used steamer to remove ice buildup and requested the customer continue to monitor for correct operation of the next several days, job complete"

Arrived on site to test unit for no power. Found unit receiving proper voltage. Found console not connected. Secured connections and installed zip ties to ensure connection doesnt pop out of place. Unit now working as designed. Job complete.

Arrived onsite for a wall oven the has no power. Upon inspection I found that they was no power going into the unit at all I checked the that breaker was not tripped I found that it was not but I reset it anyway and tested again and tested l1 and l2 and found no power still. I advised the customer to check the oven circuit.

"Arrived on site to,install previously diagnosed and ordered parts. Due to the compressor failure, I led and replaced the compressor, access valve and UV dye drier. Vacuumed the system and pressures held good. Installed 8.11oz of R134a refrigerant and monitored pressures. Pressures held good and unit is beginning to cool. No water leaks observed during service, job completed. I recommended they allow the unit to cool for 48 hours before placing items back inside."

"Arrived on site to diagnose dryer that is not heating at all. Examined unit and found the heating element ruptured. Provided estimate for new heating element. Replaced heater and vacuumed unit out. Tested unit and confirmed proper function. Customer advised they need to clean the vent to prevent any more issues, large lint buildup was present. Repair completed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase, cam and belt failures, I removed and replaced the mentioned parts and calibrated. Tested the unit and found the actuator has failed as well. I removed and replaced the actuator and calibrated again and retested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site. Replaced deli harness,replaced freezer evaporator fan motor that includes defrost thermistors,powered unit on ran diagnostics all test passed deli ui working as designed.

"Arrived on site for LG refrigerator, inspected unit and work area. Customers complaint was unit not cooling. At arrival unit is on and running, compressor was humming and fans are also operating. No signs of defrost witch means the sealed system has failed and will need to be repaired. Customer has decided to no proceed with repairs. /

"Arrived on site for no water or ice. Tested water dispenser no water dispensing,test measure fill same issue no power to valve,power cycled unit same issue,deli control working correctly,ran diagnostics tested paddle test passed tested force fill working. Exited diagnostics water dispenser working possible issue with controls ran icemaker test passed harvest ran fill failed. Advised customer on replacing controls and heater or just the fill tub heater customer will call into the office if they approve repair.

"Arrived on site and inspected dishwasher and found right hand side linkage pulleys have broken off of mounting point on dishwasher. After replacement door is working properly. job complete"

Arrived on site and and found Customer complaint was this is the noisiest washer theyve ever owned. Previous washer in the home was 20 years old. Set washer into a diagnostic cycle and didnt find any saved error codes. ran all functions manually and discussed what every noise is And its related function with customer. Discussed correct loading for this model and detergent usage. Washer is operating as designed documented with tech line. 7736475727

"Arrived on site for washer making abnormal noise during agitation. Upon arrival confirmed sound during agitation. Found no errors in diagnostics, and found no voltage issues. Inspected rotor stator and slider but found no cracks, breaks, or oil leaks. Retested unit in multiple cycles but couldnt replicate noise. Instructed customer to let us know if issue returned.

Arrived on site for not heating. Upon arrival test unit. Unit tumbles but does not heat. Did polarity test and test failed. There is no voltage from L1-N. Showed readings to customer and Uploaded picture on SD. L2-N is correct with 119v. Customer signed incoming voltage waiver

Arrived onsite for a MW that is not heating. Upon inspection I found that the diode had failed. I installed the diode correctly this time and tested the unit using a resettable fuse and found the unit operating as designed. I am ordering a fuse and setting return

Arrived on site for kerosene smell. Upon arrival inspected unit. There are no gas leaks detected. Test unit and operates correctly. Found that home had lots of staining and varnishing done. The kerosene smell is from chemicals used during home improvement work. Customer states that the smell has slowed. Let customer know that the smell will eventually pass. Unit is operating as designed. Job complete.

"ZISB42DCA Arrived to inspect no ice. The customer said the unit made about ten cubes, shortly after the sealed system repair, but then never produced any again. I found the FC at 25?, too warm for production and the RC at 41?. I found pressures were outside of expected ranges and after 20 min. at rest, the system was still 20psi on the high side. Frost pattern was minimal and only at the entry point. Office to schedule return service for sealed system. No leaks observed during service. ; O-emld tckt"

Arrived onsite for unit not cooling. Upon arrival inspected unit. Found unit room temperature in both compartments. Checked amp draw on compressor and was .4amps. Checked pressures and was 10psi. Inspected compressor and evaporator compartment and found no signs of dye. Ran nitrogen through unit and found leak at center divider. Removed hinge screw and found screw covered in dye and dye underneath hinge . Called tech line for assistance. Spoke to Andrew SR#7736478302. Submitting pictures. Submitted for review. Whirlpool will contact customer within 3 business dayS

Arrived on site for upper rack falling down . Found left front wheel assembly wheel broken off and not staying in track. ordrng 1 WPW10571738 (Wheel)

"Arrived on site for lid not locking. Upon arrival test unit and selector knob is not responding. Removed console to access controls. Cleared lint build up from controls board. Found a loose connection. Secured all connections. Test unit and knob now responds. Started several cycles , lid latches and cycles begin every time. Unit is operating as designed. Job complete

"Arrived on site diagnose washer that is vibrating and banging when spinning. Tested unit and confirmed excessive vibration, and banging. Found the hub teeth worn out, causing the basket to vibrate by on the shaft. Advised we need a new hub and to test, and suspension may be needed.

Arrived on site to test unit for water leaking into RC and freezing items. Found drain was restricted and unit way over packed. Accessed drain tube and found it was not sealing properly causing air leak. Also found gap in liner and cabinet. Sealed liner with silicone and sealed drain tube to prevent air leaks. Removed obstruction from drain and unit now working as designed. Advised unit will need to be unpacked a bit to allow for proper air flow. Job complete.

"JGP932SEC2SS Arrived to inspect weak ignition on RR burner. The unit will require the ignition module. Customer has requested tech GC. Office to contact the customer the arrange return service. No gas leaks detected during service. ; ordrng 1 WB13T10046 (Ignition Module)"

"Arrived on site to test unit for no ice production. Customer stated she ran a clean cycle and replaced filter and it never produced after that. Found water filter was not installed all the way preventing unit from getting water. Ran diagnostics and found reservoir drain receiving proper voltage(13vac) but not engaging. Removed pump and inspected, found no obstructions. Reassembled and pump now working as designed. Advised to monitor and if unit stops making ice recommend reservoir pump W11542868.

Arrived onsite for refrigerator not cooling. On inspection the FC was 39? and the RC was 49?. Gain access to the FC and found a ice ball up in the right corner of the evap. Defrosted the evap and tested the thermistor (12.9k)and the thermostat (55k) both good. Looked at the door gasket and they were fine. On further inspection found the gasket that goes on the door that seals the icemaker to the door was bad. Order a seal. Office to reschedule when part arrives and no water leaks detected during service.; ordrng 1 WPW10287601 (IM gasket)

Arrived on site and replaced previously diagnosed latch. Unit now working as designed. No leaks detected. Job complete.

Arrived onsite for a range with front right burner that is not turning off. Upon arrival a found that this is true. Upon testing I found that the control will need to be replaced to resolve the issue. I am ordering the control. ordrng 1 316272401 (Control)

Arrived on site to test unit for unit not getting hot. Test unit and found and glow igniter. Replaced igniter

"Arrived onsite to replace faulty parts. Upon disassembly found basket shaft sheered of from the rest of the basket. Tried removing spanner and block, but seized to gearcase shaft. Unit will need complete rebuild.

"Arrived on site to diagnose refrigerator that was not cooling. On arrival the unit was powered on but silent. No fans running, no compressor. I power cycled the unit and retested. When I power cycled the unit things powered on, compressor came on, fans were running normally. Advised customer wait 24 hours to see if unit cools and stays cooling. If compressor stays running and unit doesn't cool then customer is advised on needing a Sealed system repair, or possibly a control if unit locks up again. No repair made since unit needs time to run and may be resolved now. Repair completed."

"Arrived onsite for a washer that is not spinning the clothes out when set to the normal cycle. I found spin turned off in the normal cycle and showed the customer. I explained to the customer that the washer will automatically default to what options were selected and run dining the previous cycle. I checked stored error codes and there was a slow fill, off balance, and suds error code. I went over detergent and loading. The customer stated they had just cleaned the hose screens and when I ran the auto test cycle the machine filled properly and worked as designed.

"Arrived onsite for a dryer not heating. I tested the incoming voltage and had 123VAC L1-G, 12VAC L2-G, & 110VAC L1-L2. I reset the circuit breaker and had 243VAC L1-L2. The breaker didnt lock in strong like it should when resetting it. I ran the dryer and lost L2 and could smell a faint electrical smell coming from the wall receptacle. I disassembled the dryer and inspected the L2 circuit at the control and all the heater components. All tested good and visually looked good. I went over all this with the customer and they are going to pull the receptacle and change it then test the dryer and if needed have the breaker replaced. Call complete."

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was error code F2E2 for lost communication of UI. Found that the user interface was good and no corrosion was found. I then found that the control was causing the problems. I then ran a diagnostic cycle and found everything operational good. No leaks where observed during service. /

"Arrived on site. Replaced left side door hinge,screw and cam tested door operation good.

"Arrived on site to test unit for front right burner not igniting, tested unit found no loose connections in spark module, moved connection over to the other burner and it is still not sparking, need front right igniter and spark module as precautionary, ordering parts, office to reschedule ; ordrng 1 W11590249 (Spark module) and 1 W11666003 (FR igniter)"

Arrived onsite and found unit thickly frosted in the evap causing cooling loss. Advised customer on manual defrost and will return Thursday to follow up. Suspect wiring backed out of molex.

"Arrived onsite and found unit with crack. Sr#7736476514 techline will have us patch the crack to repair, advised customer can follow up with customer care with any other questions or concerns. Customer does not want unit to be repaired before pursuing replacement with whirlpool customer care. ; O-emld tckt"

"Left side panel, belt, retrieve vent screw from blower housingArrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and immediately it began to make a clanking noise. I raised the top panel and tested again and found the left side panel badly dented inward. Also found the belt beginning to fray. I am ordering the left panel and belt and CNOTE-2HOUR JOB and office to schedule return service. Also, returning tech will need to retrieve the vent screw from the blower wheel housing at the back of the unit. Unit left unplugged for safety and no lint observed during service.; ordrng 1 8533643 (Cabinet) and 1 CNOTE (2 HOUR JOB)"

"Arrived on site to diagnose dryer that is not starting cycles. Tested unit and found proper voltages and polarity. When I plugged in unit I could hear crackling coming from the timer. I replaced the timer and tested the unit. Unit does not start. Confirmed that the push to start button tests good, door switch good. All safety devices working as designed. Issue has to be in the timer / motor. Ordering time and motor to resolve. Office to schedule. ; ordrng 1 279827 (Motor) and 1 WPW10450286 (Wiring Harness) and 1 W10857612 (Timer)"

Arrived on site for odd smell . Ran diagnostics and found flame was not correct . Found house is on LP not natural gas . Will need to convert to LP. Ordering LP a kit . Customer also has venting issues to address on house side . No gas leaks at this time. ordrng 1 W10606694A (Lp kit)

"Arrived on site for fridge not making ice . Ran diagnostics,got E5 code . IM wouldnt run harvest , timed out . Found ice maker stuck upside down in a flex . Ordering ice maker . Call to set return . No water leaks detected at this time. ; ordrng 1 W11115534"

Arrived on site for fridge not making ice . Got E5 errror code in diagnostics. Unit will fill but not harvest-ordering ice maker . No water leaks detected at this time. Call to set return; ordrng 1 W11658802 (Ice maker)

Arrived on site to test unit for display on board turning off when oven get to hot. Found board shorting out with the head from the vent under console. Will order new board reschedule for Tuesday the 30. When display goes off the cooktop still works so its still getting power but no display. ; ordrng 1 W11126814 (Control board)

"Arrived on site for range, inspected unit and work area. Customers complaint was oven not igniting properly. Tested and found a bad igniter replaced and same issue. Im re-ordering the make igniter and returning with the manifold to replace both. No leaks where observed during service. ; ordrng 1 W10764654 (Bake burner) and 1 WPW10324262 (Igniter)"

Arrived on site. Per customer water or ice will randomly dispense from dispenser ran diagnostics all test passed ordering a new ui and main control. ; ordrng 1 W10848301 (Ui) and 1 W10843055 (Main control)

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was unit would not work properly. Tested unit and it will need the UI AND CONSOLE replaced. Im ordering parts and reschedule. No leaks where observed during service. ; ordrng 1 W11460908 (Console)"

"Arrived on site to test unit for scrapping noise, tested unit found front panel clips broken causing drum to move excessively in cabinet, rear drum felt gasket failed causing drum to rub against metal bulkhead damaging it, will need to replace panel clips, repair kit and drum to fix issue, ordering parts, offer to reschedule ; ordrng 2 WP98234 (Clips)s and 2 W10854425 (Clip front panel)s and 1 W10899578 (Drum)"

"Arrived on site and found old style tub Ring is still in place,per service pointer W11651001 It will need to be replaced with a new stock. Ordered replacement.; ordrng 1 W11094304 (New style tub Ring)"

Arrived on site for front left and front right burners clicking but taking too long to ignite. Upon arrival test unit and found electrode intermittently not giving a good spark. Need to replace burner heads for both right and left front burners. Replaced front left burner head and unit ignites correctly. Need to order burner head for front left. Office to reschedule ; ordrng 1 WPW10515455 (Burner head)

"Arrived on site to diagnose oven that would stop heating when running. Spoke with customer who clarified that when the door was opened the cycles would stop and she would have to reset the cycle to get it to restart. She also had difficulty getting button presses to work on the console, and there was a crack on it. Ordering a new console to resolve. All issues can be tied to steam hitting console/cracked panel causing all issues. Changing panel and updating software should resolve. Office to schedule when part arrives.; ordrng 1 W11600370 (Console)"

Arrived onsite for damaged panel. Upon arrival inspected unit and found damage control panel. Took pic. Ordering panel. Office to reschedule ; O-emld tckt

"Arrived onsite for new unit, scratched. Upon arrival inspected unit. Found scratch on right side of outer cabinet . Customer requesting touch up paint. Ordering parts research for grey touch up paint. Office to reschedule. ; ordrng 1 Partsresearch (Grey touch up paint)"

"Arrived onsite for unit making scraping noise. Upon arrival inspected unit. After running unit for a few minutes noise was apparent and increased as unit continued to run. Disassembled and ran test. Found that unit element would not cycle. With element assembly disassembled the scraping noise went away. It seems like the unit is overheating and causing the panel to warp and rub. Attempted to replace element assembly however assembly was damaged in box, Element defective. Reordering element assembly, heating duct and rear bulkhead. Need 2 hrs. ; ordrng 1 W11519683 (Heating element) and 1 W11519685 (Heater duct) and 1 W11516794 (Rear bulkhead)"

Arrived onsite for a refrigerator to replace the previous diagnosed parts. When I arrived I found the customer had emptied out the unit but both compartments were cold and at temp. The customer stated this is whats been happening and sometimes when it stops cooling he can hear the overload tripping on the compressor. I turned the temp down and when the compressor tried to start it stayed at 6.5 amps and tripped the overload. I pierced the drier to remove the refrigerant and had no pressure. I cut the steel line and the capillary tube at the drier and still nothing came out. I cut the high side line at the compressor and nothing came out. I cut the low side line at the compressor and refrigerant and oil would come out and stop. I would hear oil gurgling in the suction line and more would come out. I gained access to the evaporator and it had a full frost pattern and the lines were not kinked. I explained to the customer that the evaporator has to be full of oil for this to be happening and we will need to replace the evaporator also. I will blow thru the yoder loop and condenser with nitrogen when I return but am ordering the condenser just in case it is needed. Ordering W11550396 evaporator and W11644420 condenser. Office to RS.; ordrng 1 W11550396 (Evaporator) and 1 W11644420 (Condenser)

"Arrived on site to diagnose microwave oven combo that has a failing gasket. Examined unit and found that what looks like rubber or a seal is sticking out of the front panel glass. Ordering a new outer door to resolve, looks like it wasn't sealed right at the factory. Office to schedule when PSP item arrives ; ordrng 1 W11600215 (Outer Door)"

"Arrived on site for dryer. To heating upon arrival confirmed issue. Found cause of failure was broken terminal block as well as damaged wiring, was able to temporarily redo wiring and found unit heating as designed but found terminal to damaged behind screws to hold wires properly and rescheduled customer for 05/20/23 to complete repairsW11164044 harness/terminal).; ordrng 1 W11164044 (Harness) and 1 Cnote (Harness has all the pieces of terminal needed for repairs.)"

Arrived on site for ice machine not making ice. Upon arrival confirmed issue and found bin empty. Checked equalized pressures and found them at 60 high/low. Ran unit and found psi lvls at 160/-15. Replaced drier and recharged system. Found psi lvls equalized at 60 again then found run time pressures at 125/-5 but evap plate wasnt frosting over. Found no leaks in system and low side pressure would equalize back to 60 psi when powered off within 4 seconds indicating weak compressor windings. Will need office to reschedule once availability of parts is known.; ordrng 1 W10536005 (Compressor) and 1 2313624 (Condenser coil) and 1 W10218037 (Evap) and 1 W10843121 (Non uv drier) and 1 W10913906 (Access valve)

Arrived on site for knob issues. On inspection the timer will not advance once set on time. Everything is working ordering a timer W11566735. Office to reschedule once part arrives.; ordrng 1 W11566735 (Timer)

Arrived onsite and found unit operating with failed pump. Unit was installed unconventionally without brackets and could not be safely removed in a timely manner. Advised customer that the unit had been installed without brackets and would need to be made accessible to allow for repair. Customer requested that the sump assembly be left onsite to increase the likelyhood of a sameday repair once the unit is uninstalled. ; ordrng 2 WP8269145 (Mounting bracket)s

"Arrived on site for dryer noisy while running. Found rattling is coming from broken fan blade. Will need a new one, housing, and motor to complete repair it. At this time dryer is still heating properly and found a vent flow to the exterior of the apartment building is showing restricted. Recommended that apartment maintenance correct this before return visit.; ordrng 1 W11327190 (Blower wheel) and 1 WPW10211911 (Blower housing) and 1 W11234001 (Motor)"

"MVW7230HW0 Arrived to inspect shaking. I found the legs were not set correctly and the unit would rock, corner to corner. I corrected the legs and centered the basket within the chassis and re-calibrated. The unit operated in manual and automatic test modes as designed. No leaks observed during service."