We serviced a
WHIRLPOOL COOKTOP
Model KGCC566RBL07
Near Austin, TX 78730
Kevin
Job Details: 12/02/2021
"Arrived on site and inspected cooktop and found on left front burner when it is cold it takes longer than the other burners to ignite. After it warms up it will ignite successfully many times in a row. Replaced burner cap and burner head and twisted and pushed new burner Into new burner head to close gap. This appears to have helped the possibility of ignition. Spoke with techline to report customers experience, there is no known way to further address the issue.
We serviced a
WHIRLPOOL OVEN
Model WEE750H0HW1
Near Austin, TX 78759
David Z
Job Details: 12/02/2021
Arrived on site to diagnose range with spinning knob. Found the triple burner knob spins and doesnt turn valve. Removed knob and found the plastic scraped up and rounded where the metal collar sat. Used super glue and glued the collar back into the knob so that it can be used until a replacement arrives. Ordering new knob to ship direct to customer. Call complete.; ordrng 1 W11112747D2C (Triple Knob D2C)
We serviced a
UNKNOWN VENTHOOD
Model UXL6036YSS0
Near Austin, TX 78736
Kevin
Job Details: 12/02/2021
"Arrived on site and inspected vent hood and sound vent fan is getting Craig power and is running but it is noisy during operation. A new motor will be needed to correct issue quoted, Single scroll vent motor; ordrng 1 W10294006 (Vent motor)"
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JW1
Near Seguin, TX 78155
Noah D
Job Details: 12/02/2021
"Arrived on site to inspect unit for not heating normally. Upon inspection found the unit working normally and it heated to 300 with no issues, sensors tested good. Complete"
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS
Near Austin, TX 78749
Kevin
Job Details: 12/02/2021
Arrived on site and inspected cooktop and found F47 showing on the right hand side.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Round Rock, TX 78665
Wesley
Job Details: 12/02/2021
Arrived onsite and found ice maker not producing. Entered diagnostics and found e 2 error. Lost position. Unable to cycle to the motor. Office to reschedule. ; ordrng 1 W11483245 (Icemaker)
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Austin, TX 78703
Jacob
Job Details: 12/02/2021
"Arrived onsite to replace part ordered by previous tech. Replaced part. Tested the Unit, unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Austin, TX 78730
Kevin
Job Details: 12/02/2021
Arrived on site and inspected washer and found on regular/normal cycle spin is set to off. All other cycles spin is normal. Returned regular/normal to highest spin and saved it. Ran washer in a diagnostic cycle and it drained and spun normally. Job complete
We serviced a
MAYTAG WASHER
Model MVWC300VW0
Near Austin, TX 78723
Robert
Job Details: 12/02/2021
Arrived on call for complaint of leaks. Found the drain pump seal leaks. After installation test operation. No additional leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78756
Jacob
Job Details: 12/02/2021
Arrived onsite for the water line for the dispenser possibly freezing and the ice maker making a loud noise over time. Unit was on but the noise was not present and the water dispenser was filling with water with no issues. Called tech line. Said to take temperatures in the freezer and temperatures checked good. Said that if we are getting a noise from the ice maker then replace the ice maker. Spoke with Bruce got sr#7732389965. Ordered part. Office to reschedule ; ordrng 1 W11359448 (Ice maker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Leander, TX 78641
David S
Job Details: 12/02/2021
"Arrived on site for fridge having no power. I inspected the unit and work area. I tested voltage to the control and showed good voltage. I unplugged p13 and the unit powered on. I put the unit into diagnostics and found none of the steps responding as designed. The 3 way valve is shorted out over loading the main control causing damage to it. The unit will need a 3 way valve and main control. Because of the condition of the control further diagnosing the unit is not possible. It is still likely other components will be need to repair after we get the main control working properly.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Austin, TX 78704
Luis
Job Details: 12/02/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Canyon Lake, TX 78130
Noah D
Job Details: 12/02/2021
"Arrived on site to inspect unit for not draining when not in use, upon inspection found the unit filling with water when dishes are being done caused by a low drain loop. Raised drain loop and tested. Complete"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS0
Near Round Rock, TX 78681
Jimmy J.
Job Details: 12/02/2021
Arrived on site to install previously diagnosed parts. Removed mag fan and wheel. Installed new mag fan and wheel. Tested and fan is now spinning. Customer also tested microwave to ensure it was running. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Leander, TX 78641
Kimo
Job Details: 12/02/2021
Arrived onsite for ice maker not producing ice. Upon inspection found ice maker not harvesting and the fill tube frozen (see pix) Will have to return with ice maker to resolve issues.office to reschedule return visit. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78753
Scott
Job Details: 12/02/2021
"Arrived on site for wash stopping mid cycle . Ran diagnostics got float error code. Found water in tray . Washer not level , readjusted washer . Reran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104ESS03
Near Georgetown, TX 78633
Lou
Job Details: 12/02/2021
"Arrived on site to inspect microwave display missing digits. Upon further inspection, I found the digits on the left side missing.I removed and replaced the UI control assembly and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78703
Luis
Job Details: 12/02/2021
Arrived on site. Adjusted front hinges and pegs tested door operation good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Round Rock, TX 78681
David S
Job Details: 12/02/2021
Arrived on site for dishwasher leaking.i inspected the and work area.I found the kick plate insulation wet. I ran the unit through a diagnostics cycle and found the leak coming from the float switch. I found the gasket for the float switch torn. I replaced it with gasket material I had on hand. The unit is no longer leaking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78754
Scott
Job Details: 12/02/2021
Arrived on site for freezer door rubbing . Readjusted and change placement of existing washer not that fridge is properly installed in an apt . Door no longer rubbing . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL OVEN
Model KBHS179SSS05
Near Austin, TX 78731
Kevin
Job Details: 12/02/2021
"Arrived on site and found microwave is running but not heating. Microwave is installed under a counter, power cord is connected to a box somewhere in the island and its not accessible. Could not uninstall microwave completely. Any future repair would require the electrical box underneath the island to be relocated. After replacing parts microwave is operating normally and heating correctly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Liberty Hill, TX 78642
Lou
Job Details: 12/02/2021
"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found the home to be a new build. I found water in the bottom of the tub and I pressed the cancel button and the drain pump came on, but no water flowing. I found the knock out plug in the disposal still intact. Removed the plug and Estes the unit and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78704
Luis
Job Details: 12/02/2021
Arrived on site. Adjusted front hinges and screws tested door operation good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHW0
Near Georgetown, TX 78633
Lou
Job Details: 12/02/2021
"Arrived on site to inspect dishwasher not installed correctly. Upon further inspection, I found the right side of the unit not level with the left side. I found the door spring had come unhooked from the chassis causing the door to drop and pulled on the left side causing the mounting bracket screw to pull out of the cabinet due to the right front leveling leg not lowered far enough. I reattached the spring and reattached the mounting screw and tested the unit. Unit is operating as designed and sitting level on both sides. Re-inspected the door springs on both sides and both are hooked properly to the chassis. Adjusted both front leveling feet. No water leaks observed during service, job completed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78758
David Z
Job Details: 12/02/2021
"Arrived on site to diagnose dryer that was not running. Checked unit voltage at wall and found no voltage present. Checked terminal block and found L2 had burnt and split, and fused to the neutral, causing the breaker to constantly trip. On further inspection of terminal block, found the retaining screw for the L2 was stripped out likely due to using power tools. Replaced damaged parts on terminal block. Advised customer they need to purchase a new power cable and install and unit will be good to go. Call complete."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Liberty Hill, TX 78642
Lou
Job Details: 12/02/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve & UV dye drier. Vacuumed the system and pressures held at -30/0. Installed 4.6oz of R134a and monitored pressures. Pressures were good at -3/100 and evaporator had a good frost pattern and is operating as designed. No water connections to the unit, job completed"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Austin, TX 78731
Kevin
Job Details: 12/02/2021
"Arrived on site and inspected washer and found actuator arm is not in cam kit ring. Replaced actuator and ran washer in a diagnostic cycle and it is now operating properly, job complete"
We serviced a
KITCHENAID VENTHOOD
Model KVWB606DSS2
Near Briarcliff, TX 78669
Leonardo
Job Details: 12/02/2021
Arrived on site to test unit for unit not working correctly. Test unit and found low setting on fan was hard to turn on. Moved control closer test unit and unit test good job complete.
We serviced a
WHIRLPOOL COOKTOP
Model JED8430BDB
Near Austin, TX 78750
David Z
Job Details: 12/02/2021
"Arrived on site to install new switch for front left burner that was damaged by leak. Installed new switch and tested unit. Indicator light is still stuck on, but breaker isnt tripping.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS00
Near Austin, TX 78746
Kevin
Job Details: 12/02/2021
"Arrived on site and replaced Niagara board, after replacement took one video of water dispenser working and ice door working properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADW2
Near Austin, TX 78731
Scott
Job Details: 12/02/2021
"Arrived on site for dishwasher not heating . Found element burned out . Ordering element .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78701
Jacob
Job Details: 12/02/2021
Arrived onsite for unit tripping the breaker after 5 or 10min in the cycle. Looked at the junction box on the unit and found that a small piece of wire was hanging out of the black and white wire and possibly grounding or touching and causing the breaker to trip. Re twisted the wires. Let the unit run and unit did not shut off and was an 1hr into washing cycle. No leaks at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS03
Near Austin, TX 78757
Scott
Job Details: 12/02/2021
"Arrived on site for leaking fridge . All water connections dry under unit . Found ice maker leaking . Found drain tube and bottom liner covered in sheet of ice . Which kept door open and allowed frost to build up on rails . Rails will need to replaced along with ice maker No other leaks detected.; ordrng 1 WPW10277450 (Im) and 2 WP2320616 (Rails)s"
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Austin, TX 78723
Robert
Job Details: 12/02/2021
Arrived on call for complaint of error code. Found code for door not locked. Door latch has failed. After installation test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Round Rock, TX 78665
Wesley
Job Details: 12/02/2021
Arrived onsite and repaired unit operating with perfect frost pattern after one weak of operation. Replaced the thermistor and used silicone to close possible gap points. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Austin, TX 78757
David Z
Job Details: 12/02/2021
Arrived on site to diagnose refrigerator that was not dispensing water or making ice. Tested unit with filter out and found no water flow. Tested flow from valve past filter housing and found good flow. Checked reservoir and found reservoir frozen. Warmed reservoir with heat gun and verified water is now dispensing. Advised customer to raise temp in RC and make sure shelves are not blocked or air pockets will freeze the reservoir. Unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Manor, TX 78653
Matthew
Job Details: 12/02/2021
Arrived on site for door not sealing correctly. Found that the door was not leveled. Hinges appear to be warped. Need to order and replace top middle and bottom hinges. Office to reschedule ; ordrng 1 WPW10300065 (Top Hinge) and 1 W10859322 (Filler) and 1 WP2166037 (Center hinge) and 1 WP2325482 (Bottom hinge) and 1 W11026307 (Hinge pin)
We serviced a
WHIRLPOOL WASHER
Model LSQ9560PW4
Near Round Rock, TX 78664
Wesley
Job Details: 12/02/2021
Arrived onsite and found air trap clogged. Cleared air trap. Tested unit and found to be operating as designed. Advised customer on repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Pflugerville, TX 78660
Wesley
Job Details: 12/02/2021
Arrived onsite and replaced the evap cover only. Unit is now operating as designed. Clear3d all moisture and explained repair to customer.
We serviced a
WHIRLPOOL OVEN
Model WOD77EC7HS02
Near Austin, TX 78736
Kevin
Job Details: 12/02/2021
"Arrived on site and inspected double wall oven and found homeowner has installed it themselves. Junction box is exposed and checked voltage. From ground to neutral shows 120 V, from red to neutral shows 240 V, from black to neutral shows 0 V. Took pictures and sent them to SW. After showing customer while still on location customer connected ground to neutral and oven powered up. Customer will complete install, job complete"
We serviced a
WHIRLPOOL RANGE
Model KSEG700ESS3
Near Burnet, TX 78611
Cliff
Job Details: 12/02/2021
Element needed not available for appointment today. Made customer aware and office to reschedule once shipping details are available. ; ordrng 1 W10823720 (Element)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB
Near Georgetown, TX 78626
Jonathan S
Job Details: 12/02/2021
"Arrived on site for range with possible gas leak. Inspected unit and work area. Found gas on to unit at time of service and no oder was detected. Tested cooktop operation and found working as designed. Tested oven operation and found unit still smoking from oil on metal. Monitored oven operation and found glow igniter glowing and igniting flame. Used gas sniffer to check for leaks and none was detected. Informed customer of normal operation and smells. All tested good, no leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Austin, TX 78703
Jacob
Job Details: 12/02/2021
Arrived onsite for unit not latching on the door. Looked at the unit and saw the latch was pushed back and not latching to the door. Was able to re align the latch. Tested the door. No issues at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Kimo
Job Details: 12/02/2021
Arrived onsite for range with broken knob. Upon inspection I found second to last knob on the right broken off. I installed new knob and tested unit all burners working. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC0
Near Taylor, TX 76574
Jimmy J.
Job Details: 12/02/2021
"Arrived on site for the machine lid has a crack at the left hinge and when the machine is in the spin cycle it is very loud. Placed in diagnostics and got lid lock and stuck UI button. Ran diagnostics high speed spin. At highest rpm washer was very loud. Placed in agitation and it sounded fine.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Round Rock, TX 78664
Wesley
Job Details: 12/02/2021
Arrived onsite and found unit would not rain out of the box. Inspected and found damaged lower harness. Ordering lower harness to repair. Office to reschedule. PSP item. ; ordrng 1 W11405458 (Lower harness)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Manor, TX 78653
Scott
Job Details: 12/02/2021
Arrived on site for front left burner not heating . Found element and switch failed . Replaced both parts . Burner is heating properly . . Job complete
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Elgin, TX 78621
Matthew
Job Details: 12/02/2021
"Arrived on site for both ovens getting too hot. Preheated both ovens to 350. Let Both ovens cycle with high temp of 377 and low temp of 337 average temperature is 357, which is within manufacturers specs. Unit functioning as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Austin, TX 78757
David Z
Job Details: 12/02/2021
Arrived on site to follow up on washer that was not draining properly. Customer informed me the unit was stuck blinking on sensing. Held down cancel and reset the cycle. Verified it would start and stop as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Andice, TX 78628
David S
Job Details: 12/02/2021
Arrived on site for fridge not dispensing water or ice. I inspected the unit and work area. I found the reservoir frozen. I inspected the fan scroll and found the gasket misshapen allowing air to escape. I gained access to the control and tested the thermistors. I found them all within range. I found the temperature set to 38 in the fresh food section and 0 in the freezer. I am ordering the fan scroll. ; ordrng 1 W11504913 (Fan scroll)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Austin, TX 78744
Robert
Job Details: 12/02/2021
Arrived on call for complaint of no power. Found the thermal fuse open. After installation test operation and oven heating properly.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NHZS0
Near Austin, TX 78704
Luis
Job Details: 12/02/2021
"Arrived on site for no ice. Removed cover found broken grid cutter,ran diagnostics all test passed,replaced grid cutter ran unit through a normal cycle all passed.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Taylor, TX 76574
Jimmy J.
Job Details: 12/02/2021
"Arrived on site for not spinning OPERATIONS-SPIN CYCLE NOT WORKING PROPERLY. Found suspension bouncing when pushed down. Placed in diagnostics and got lid lock error. Inspected drive system and found oil covering actuator belt and cam. Ordering belt, suspension, capacitor and will return with gear case, agitator, latch, actuator, and cam to complete the repair. Washer will need new gear case, actuator, belt, and suspension. Once installed we will test washer to ensure none of the other parts I return with are needed. We will also need to check the washer to ensure its level. Asked customer to remove the metal brackets on the floor and remove the residual grease and oil underneath the washer before we return. ; ordrng 1 W11130362 (Suspension) and 1 W11395618 (Capacitor) and 1 WPW10006384 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW1
Near Leander, TX 78641
Kimo
Job Details: 12/02/2021
"Arrive onsite for for washer not unlocking ion inspection I found F9e1 code stored for a long drain. I gained access to the drain filter and removed it to find and assortment of debris (see pix) into. I cleared the debris and tested the unit and found no change. I then gained access to the door latch and pulled the release to get the door open. Ran a quick wash cycle to test and found that the drain pump did not come on and the door latch stuck shut.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Austin, TX 78758
David Z
Job Details: 12/02/2021
"Arrived on site to diagnose refrigerator with damaged panels. Examined unit and found scrape on right door, and dents on left door. Pictures in SD. Ordering new doors to resolve. Office to schedule when doors arrive. ; ordrng 1 W11435343 (Door) and 1 W11435344 (Door) and 1 W11223753 (Badge)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM0
Near Leander, TX 78641
Kimo
Job Details: 12/02/2021
Arrived onsite for dishwasher not drying dishes. Upon inspection I ran the unit through a diagnostics cycle (no codes stored) and found that unit is operating as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Canyon Lake, TX 78130
Andrew
Job Details: 12/02/2021
"Arrived on site to test unit for not drying. Found right side heating element not connected. Secured connection, unit is now working as designed. Advised customer on using rinse aid and purging hot water from faucet before starting unit. Also advised customer to periodically run empty cycle to prevent soap build up due to unit being connected to water softener. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES0
Near Leander, TX 78641
Kimo
Job Details: 12/02/2021
Arrived onsite to install previously diagnosed parts. I installed the new burner and cap and tested unit several times and found that it ignited every time. Unit is now operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Georgetown, TX 78633
Jonathan S
Job Details: 12/02/2021
"Arrived on site for refrigerator FC door making a popping sound when closing. Inspected unit and work area. Customer stated that this is there second unit and did not except first one because it make the same noise. Tested door operation and found customer referring to door cam operation. Informed customer of cam operation and purpose. Added clear grease to door cam. Unit is operating as designed, no water leaks detected during service."
We serviced a
UNKNOWN VENTHOOD
Model WVU57UC0FS0
Near Austin, TX 78759
David S
Job Details: 12/02/2021
Arrived on site to install previous diagnose parts. I replaced the capacitive glass. I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
KITCHENAID OVEN
Model KODE500ESS02
Near Austin, TX 78738
Leonardo
Job Details: 12/02/2021
Arrived on site to test unit for shorted keypad. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5RHEXMQ00
Near Bastrop, TX 78602
Matthew
Job Details: 12/02/2021
Arrived on site for unit leaking water. Upon inspection found sheet of ice on base of freezer caused by clogged drain line. Cleared the drain line and removed ice buildup. Tested drain by pouring water threw drain pan. Unit drained good.No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM02
Near Austin, TX 78745
Luis
Job Details: 12/02/2021
"Arrived on site for cooling issue. Found evaporator incased in ice. Ran diagnostics heater not powering on,checked continuity on heater failed diagnosed a failed heater,defrosted evaporator replaced heater assembly .
We serviced a
WHIRLPOOL DISHWASHER
Model DU943PWKB0
Near Belton, TX 76513
Tali W
Job Details: 12/02/2021
"On site for dishwasher leaking. Confirmed complaint. Found unit leaking from heating element seals, element open, and door gasket causing slight as well. Ordering gasket and heater. Office to reschedule.; ordrng 1 WPW10082896 (Heater) and 1 WPW10509257 (Gasket)"
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Canyon Lake, TX 78133
Andrew
Job Details: 12/02/2021
"Arrived on site to test center burner for popping. Found outer orifice had piece of foam in orifice preventing outer burner from igniting properly. Removed obstruction, ran gas a bit to put any potential obstructions through, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near New Braunfels, TX 78130
Andrew
Job Details: 12/02/2021
Arrived on site to replace previous diagnosed sump assembly. Verified sump was needed. Replaced sump and unit is now working as designed. Noticed it takes a long time for unit to receive hot water. Also noticed rinse aid dispenser clean and empty. Advised customer to run hot water on sink till water is hot before starting unit and on the use of rinse aid for optimal performance. Advised customer water temp needs to be at least 120 for soap to dissolve properly. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near New Braunfels, TX 78130
Andrew
Job Details: 12/02/2021
Arrived on site to test unit for not dispensing. Found yoke and dispenser motor threads are stripped. Needing dispenser motor and yoke to fix issue. Ice maker ran diagnostics as designed. Office to reschedule. ; ordrng 1 WPW10317991 (Dispenser motor) and 1 WP63052-2 (Yoke)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Leander, TX 78641
Kimo
Job Details: 12/02/2021
"Arrived onsite for dishwasher not cleaning top dishes on to rack. I performed an diagnostics cycle and found that the to. Spray arm not spinning. Which led me to replace the sump and motor, I found no change after doing this. I then installed a new control and still no change. I am ordering 1x see through door, 1x WPW10498900 upper spray arm, 1x w10340681 manifold, and 1x w11462355. Just in case.office to reschedule.; ordrng 1 See-throughdoor (See-through door) and 1 WPW10498900 (Upper spray arm) and 1 W10340681 (Manifold) and 1 W11462355 (Feed tube)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Dripping Springs, TX 78620
Leonardo
Job Details: 12/02/2021
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced wash motor. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL VENTHOOD
Model KVUC606KSS0
Near Austin, TX 78737
Leonardo
Job Details: 12/02/2021
Arrived on site for no power. Test unit and found bad control board. Ordering new board office to reschedule. ; ordrng 1 W11516463 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Belton, TX 76513
Jonathan M
Job Details: 12/02/2021
"Arrived on site for a washing machine that still flashing an F9 E1 (long drain ) error code. Inspected unit and work area. Confirmed the customers complaint and ran the unit through diagnostics. Found that code as well as an F3 E1 (pressure system fault) error code. Vacuumed out the drain hose and found my shop vac making a clunk sound at one point indicating something had passed through. Disassembled front panel and checked the drain pump filter for any obstructions. Did not find any obstructions there. Remove the hose off of the pressure switch and blew through the hose. Found no obstruction in the hose. Reassembled the unit and tested it in an auto cycle. The unit ran as designed. Advise the customer to give the unit a try and if the customer calls back, please order the pressure switch, drain pump, and main control. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ3
Near Belton, TX 76513
Jonathan M
Job Details: 12/02/2021
Arrived onsite for a microwave that is not heating. Inspected unit and work area. The customer advised that the unit popped and then has been making a dull sound when trying to heat since. Checked the unit and found burn marks near the diode. Replaced the diode and tested the unit again. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Liberty Hill, TX 78642
Lou
Job Details: 12/02/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the center burner head not sitting properly on the orifice holder, I removed and replaced the burner head assembly first and tested and it is operating as designed. The orifice holder was not needed. I adjusted the flame on the center burner. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Austin, TX 78704
Jacob
Job Details: 12/02/2021
"Arrived onsite for unit staying locked and error code. The door would not open. Changed the timer. Unit unlocked. No issues at this time. Unit is covered under warranty, took pic PoP. Job complete"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Georgetown, TX 78626
Jonathan S
Job Details: 12/02/2021
"Arrived on site for dryer not stopping cycle and over heating. Inspected unit and work area. Performed air flow test with vent on and found good air flow. Found timer gears not rotating. Will need to replace timer.Removed failed timer and installed new. Assembled unit and performed temperature test and found on low heat settings unit would cycle to 108? and on high to 225?. Found timer advancing as designed. All tested good.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near New Braunfels, TX 78130
Noah D
Job Details: 12/02/2021
"Arrived on site to inspect unit for not allowing cycle due to always draining. Upon inspection found the control board shorted causing the issue with the pressure switch, replaced control board and removed cloth from agitator. Tested and found no problems. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Seguin, TX 78155
Noah D
Job Details: 12/02/2021
"Arrived on site to inspect unit for not spinning when in use. Upon inspection found the units belt shaved paper thin due to a bad motor, ordering all parts needed. Office to reschedule ; ordrng 1 W11239857 (BELT) and 1 W11026785 (MOTOR-DRVE) and 1 W10721967 (CAM)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near New Braunfels, TX 78130
Noah D
Job Details: 12/02/2021
"Arrived on site to inspect unit for not drying, upon inspection found the units heater snapped and causing the issue, ordering heater. Office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near New Braunfels, TX 78132
Andrew
Job Details: 12/02/2021
Arrived on site to test unit for door not closing properly on top left corner. Found trim piece between refrigerator and freezer obstructing door from closing properly. Adjusted refrigerator to where trim sit perfectly between refrigerator and freezer. Took heat gun and assisted new gasket with forming to cabinet. Placed light in interior and found no air leaks or gaps. Unit is now sealing properly. Job complete.
We serviced a
KENMORE WASHER
Model 110.475126
Near Georgetown, TX 78633
Jonathan S
Job Details: 12/02/2021
Arrived on site for washer filling and not continuing cycle. Inspected unit and work area. Found standing water in unit. Activated drain pump and found pump louder than normal. Found unit not draining. Found drain pump filter clogged with lint. Removed lint and tested operation. Found slow drain and pump still loud as bearing failed. Disconnected pump to hear tub bearing and found good. Will need to replace drain pump
We serviced a
KITCHENAID WASHER
Model MVWB755DW0
Near Burnet, TX 78611
Cliff
Job Details: 12/02/2021
"Arrived on site to diagnose a washer that is making unusual noise. Found gearcase bearings loud, but unit is fully functional. Advised customer that noise in itself isn't covered under warranty. No further repairs to be done at this time and job is complete."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78744
Robert
Job Details: 12/02/2021
Arrived on call for complaint of not spinning properly. Ran diagnostics no code. Ran calibration and test cycle all functions working properly. No errors found at this time no leaks detected at time of service.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS00
Near Austin, TX 78735
Kevin
Job Details: 12/02/2021
"Arrived on site and inspected oven and found oven liner enamel is flaking off in several places, took pictures.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78724
Robert
Job Details: 12/02/2021
Arrived on call for complaint of door falling found the friction pads damaged. Replace pads and test. No leaks detected at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS2
Near Austin, TX 78738
Leonardo
Job Details: 12/02/2021
Arrived on site to test unit for unit not draining. Test unit and found disposal still had plug in. Removed plug test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM00
Near Austin, TX 78754
Scott
Job Details: 12/02/2021
Arrived on site for leaking fridge . Found valve leaking at quick connector. Replaced valve . Ran fill and harvest . All connections are good and dry . No water leaks detected at time of service. Job complete
We serviced a
UNKNOWN VENTHOOD
Model UXT4030ADB
Near New Braunfels, TX 78130
Noah D
Job Details: 12/02/2021
"Arrived on site to inspect unit for not pulling air normally and causing issues, upon inspection found the fan did not spin fully on high speed, replaced fan and tested. Complete"
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near New Braunfels, TX 78130
Noah D
Job Details: 12/02/2021
"Arrived on site to inspect unit for not heating normally, upon inspection found the unit did heat normally but the customer was new to a gas stove. Tested unit and found it was a bit hot. calibrated down 10 degrees and tested. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Round Rock, TX 78681
Kimo
Job Details: 12/02/2021
Arrived onsite to install previously diagnosed parts. Uninstalled failed heating element and installed new one then tested the unit by running a diagnostics cycle. Found no leaks and the heating element heating up. Unit is now operating as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elgin, TX 78621
Matthew
Job Details: 12/02/2021
Arrived onsite for unit with no power. Found that there was an open ground on the wall outlet. Tested unit with extension cord to an outlet that had 120 with no opened ground. Ran unit through test cycle.and unit operate correctly. Instructed customer to seek electrician to have opened ground circuit resolved. Job complete
We serviced a
GE REFRIGERATOR
Model GSH25JSDDSS
Near Buda, TX 78610
Jacob
Job Details: 12/02/2021
Arrived onsite for unit not defrosting. Looked at the unit and saw that the freezer side was built up with ice. Checked the unit from the control and found that the bi metal has failed. Let customer know that the unit needs 24 to 48 hrs unthawed before returning to service. Rescheduled with customer. ;
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM04
Near Austin, TX 78723
Robert
Job Details: 12/02/2021
Arrived on call for complaint of noise. Used sound pads and adjusted leveling to remove noise. After adjustment the level of noise return to normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26D4EXS02
Near Copperas Cove, TX 76522
Al
Job Details: 12/02/2021
"Arrived on site and 3/3 on a refrigerator with dispensing issues. Confirmed the complaint and found when the freezer door switch is held the unit dispenses ice properly, but when the door is closed the unit wouldnt dispense any ice. Found the water wouldnt dispense also, ordering both switches, control and will return with the pads. ; ordrng 1 W11457217 (Freezer door switch) and 1 W11384469 (Switch) and 1 W11035748 (CNTRL-ELEC)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS
Near Taylor, TX 76574
Jimmy J.
Job Details: 12/02/2021
"Arrived on site for Occasional (sometimes months apart) the microwave will not work, we will get a message that says ?open and close the door and press start?. Sometimes doing so will clear the malfunction and sometimes it will. Found interlocks failed. Removed interlocks and installed new interlocks. Tested microwave and it is running as designed. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED8620HC0
Near Seguin, TX 78155
Noah D
Job Details: 12/02/2021
"Arrived on site to inspect unit for not turning on due to a bad console. Upon inspection found the units console shorted causing issues, replaced console and the unit worked normally, vents still needed to be cleared, gave customer number of vent wizard. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM00
Near Austin, TX 78754
Scott
Job Details: 12/02/2021
Arrived on site for leaking fridge . Found valve leaking at quick connector. Replaced valve . Ran fill and harvest . All connections are good and dry . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ1
Near New Braunfels, TX 78130
Noah D
Job Details: 12/02/2021
"Arrived on site to inspect unit for not allowing panel to close due to a missing slide. Upon inspection found the left slide broken causing issue, replaced both slides and tested. Complete"
We serviced a
MAYTAG WASHER
Model WTW5105HW1
Near Bastrop, TX 78602
Matthew
Job Details: 12/02/2021
Arrived onsite to replace lid and both right and left hinges. Replaced lid and both right and left hinges. Unit operates correctly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Bastrop, TX 78602
Matthew
Job Details: 12/02/2021
"Arrived on site to replace lid,hinges and hinge pins. Replaced lid hinges and hinge pins. Unit is functioning correctly job complete"
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Austin, TX 78717
David Z
Job Details: 12/02/2021
Arrived on site to diagnose range that the front right burner is not heating on. Ran element and found no heat coming. Found element open. Replaced element with new and retested. Verified unit working as designed. Call complete.