Service History 269

We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, TX 78732
Robert
Job Details: 04/16/2021
Arrived on job for complaints of unbalance load. Ran diagnostics and found code f0e3 unbalanced load. Change the suspension and test. No leaks detected at time of service
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9979SKZ0
Near Round Rock, TX 78665
Wesley
Job Details: 04/16/2021
Arrived onsite and found unit drain jammed from blade. Replaced pump. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Hutto, TX 78634
Jimmy J.
Job Details: 04/16/2021
Arrived on site to install previously diagnosed parts. Removed control and installed new control. Removed UI and installed new UI. Placed oven in preheat at 350 and oven reached desired temp. Oven cycles high temp to low temp as designed. Recommended to customer they download the WIFI app to get latest updates and ensure it is getting the best functionality it has to offer. Job completed.
We serviced a
GE RANGE
Model CGY366P2M1S1
Near Austin, TX 78703
Jacob
Job Details: 04/16/2021
Arrived onsite for unit possibly having damage from an accidental fire. Looked at the unit. Customer had cleaned out the unit. Tested the unit for bake and broil. Both igniters came on with no issues. Unit is working as designed. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDBTT60AWB
Near San Marcos, TX 78666
Richard
Job Details: 04/16/2021
Arrived onsite for the dishwasher door not closing properly. During testing found that the tub assembly is warped and will not allow the door to closed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Manor, TX 78653
Matthew
Job Details: 04/16/2021
Arrived onsite for washer not passing rinse cycle. Put unit in diagnostics and found F7E1 basket speed fault error code. Ran test cycle and unit did not agitate or spin. Replaced actuator but did not correct issue. Called tech line for assistance. Checked motor windings. Motor tested good. Checked capacitor. Discharged capacitor and ohmed readings. Capacitor tested OL. Recommended replacing capacitor and possibly the motor. Test with capacitor first only replace motor if necessary. SR#7730536224. Office to reschedule. ; ordrng 1 W10832724 (drive motor) and 1 W11395618 (CAPACITOR )
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Andice, TX 78628
Lou
Job Details: 04/16/2021
"Arrived on site to inspect control buttons not functioning correctly. Upon further inspection, I found the Start & Cancel buttons were difficult to push to operate the unit. I removed and replaced the main control and retested and unit is operating as designed. I tested the cooktop burners and all are functioning properly. No gas leaks detected during service, job completed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBNA
Near Round Rock, TX 78664
Jimmy J.
Job Details: 04/16/2021
"Arrived on site for NOT COOLING IN FRIDGE SECTION-FREEZER SEEMS FINE- JUST A LITTLE COOL IN THE FRIDGE SECTION. Found heavy frost build up in the freezer section. Control was giving an error displaying a 2 and an H, then a 2 and a 1. Ran diagnostics to test dampener and dampener displayed a 4 which shows its faulty. Allowed fridge to defrost and cleared up all ice build up. Removed dampener and installed new dampener. Ran diagnostics again and dampener opens and closes as designed. Control no longer gives any errors. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404ESS2
Near Round Rock, TX 78665
Wesley
Job Details: 04/16/2021
"Arrived on site and found unit operating as designed, reset with diagnostic mode and found all operating as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS1
Near Buda, TX 78610
Richard
Job Details: 04/16/2021
"Arrived onsite for the dishwasher not cleaning properly. Ran diagnostics and did auto test cycle and all functions tested good. Pump motor is working good, drain pump is working good, heater came on and its reaching up to temperature. No error codes were present. No issues found at this time. Dishwasher is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Austin, TX 78703
Matthew
Job Details: 04/16/2021
Arrived onsite for dishwasher rack failure. Upon inspection found failed adjuster. Replaced undated adjuster kit. Also found customer needing rack stoppers replaced. Ordering stopper replacements. Office to reschedule ; ordrng 2 WPW10508950 (stop)s
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Georgetown, TX 78628
Tommy
Job Details: 04/16/2021
"Arrived onsite for unit freezing upon. Upon arrival ohmed out both unit drain pump and motor, found all within range. Called whirlpool tech like spoke with Steve SR 7730536225 Steve recommended, checking pressure hose for hole. Seeing as valves were operating as designed. Found cut in pressure hose. Ordering pressure hose and returning with control. Office to reschedule upon receiving parts.; ordrng 1 WP353244 (Pressure hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMEB00
Near Austin, TX 78729
David Z
Job Details: 04/16/2021
"Arrived on site to install previously diagnosed parts to resolve no cool state. Evacuated sealed system. Found refrigerant leak from capped off access port on compressor. Replaced dryer and compressor. Charged system to 4.16oz refrigerant. Verified good pressure, unit holding vacuum, good frost pattern on evap. Unit is now cooling as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Driftwood, TX 78619
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of unit not washing found failed wash motor and diverter motor, I replaced sump assembly, unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Georgetown, TX 78633
Cliff
Job Details: 04/16/2021
Arrived on site to diagnose a washer that is not dispensing soap. Found detergent pump line clogged and cleared clog. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED6120HC0
Near Georgetown, TX 78633
Cliff
Job Details: 04/16/2021
Arrived on site to diagnose a dryer that is giving sensor error. Found sensor wiring not fully crimped inside connector. Reprimand wires properly and tested unit. Found all is working properly at this time.
We serviced a
KENMORE REFRIGERATOR
Model 106.5117331
Near Georgetown, TX 78633
Cliff
Job Details: 04/16/2021
Arrived on site to diagnose a refrigerator that is not dispensing water and stopped cooling. Found damaged wiring harness at the bottom of the freezer door.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW2
Near Georgetown, TX 78633
Cliff
Job Details: 04/16/2021
Arrived on site to diagnose a washer that is shaking during spin. Tested unit and found unit level and no mechanical failures to unit. Advised homeowner on best loading procedures for best results.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Leander, TX 78641
Jonathan S
Job Details: 04/16/2021
"Arrived on site for refrigerator making noises. Inspected unit and work area. Found scratches on lower FC door and unit unleveled. Found condenser fan rattling. Address scratches with maintenance personnel. Leveled unit. Pulled unit out and found power warning label flapping and causing noise. Corrected issue. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL COOKTOP
Model JED8430BDB
Near Austin, TX 78750
David Z
Job Details: 04/16/2021
"Arrived on site to install previously diagnosed motor to resolve no downdraft running. Replaced motor, but found ground wire severed in the box. Attempted to repair ground wire and test. When I ran the unit it came on and stopped and never came on again. Motor is defective and needs to be replaced. Reordering motor. Office to schedule when motor comes in. ; ordrng 1 Y706132 (Motor)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Leander, TX 78641
Lou
Job Details: 04/16/2021
"Arrived on site to inspect dryer not working. Upon further inspection, I found the unit plugged in and non-responsive. I verified voltage at the wall, terminal block and control. I disassembled the unit and found a large amount of lint inside. Checked ohms to the fuse, cutoffs and element and all are good. Checked continuity to the UI console and found it open. Replaced the console and retested and unit is operating as designed. I cleaned the lint from the unit and reassembled and rested. Unit continues to operate as designed. No water leaks observed during service, no lint observed at the end of service, job completed."
We serviced a
GE MICROWAVE
Model PEB9159SJ1SS
Near Austin, TX 78731
Kevin
Job Details: 04/16/2021
"Arrived on site and inspected microwave and found it is not heating and turntable is not moving, will need control and motor to complete repair.; ordrng 1 WB56X27089 (Control panel) and 1 WB26X32190 (Turntable motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Briarcliff, TX 78669
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of crisper shelf/frame being broken, I replaced shelf/frame, tested good."
We serviced a
GE REFRIGERATOR
Model TFX26ZPDAWW
Near Kempner, TX 76539
Al
Job Details: 04/16/2021
"Arrived on site 3/4 for a side by side refrigerator in the garage that is approximately 18 years old.Customer advised the unit used to be inside the residence, but when he recently purchased the home, he moved it into the garage.I checked temperatures and found 37 and 3 degrees in the respected sections.I advised the customer about the garage unit kit for units kept inside hot or cold temperatures.Unit tested as designed Job complete"
We serviced a
GE MICROWAVE
Model JE2160SF001
Near Austin, TX 78733
Kevin
Job Details: 04/16/2021
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS01
Near Austin, TX 78726
David Z
Job Details: 04/16/2021
"Arrived on site to diagnose oven that is not heating. Unit gives error message that function is not available. Checked for error codes and found F1E0 for internal control failure. Replaced control and retested. Unit is now properly heating on bake and broil. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAFS
Near Austin, TX 78702
Matthew
Job Details: 04/16/2021
Arrived onsite for dishwasher not dispensing detergent correctly. Upon arrival put unit in diagnostics and ran test cycle. All passed. Dispenser door did open however not completely. Seems like the upper rack is preventing the door from opening correctly. Customer stated after wash detergent pod was in dispenser holder and dry but door had opened. Called tech line and walked through inspection. Recommended Inner door panel be replaced and to bring dispenser as well.SR#7730532738. Office to reschedule when parts are available. Requesting 2 hrs for job. ; ordrng 1 W10567579 (deflector) and 1 W10567581 (vent) and 1 W10567582 (gasket) and 1 W10567606 (brckt-disp) and 1 W10567637 (gasket) and 1 W11173717 (dispenser) and 1 WPW10567610 (door-inner)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ0
Near Georgetown, TX 78633
Cliff
Job Details: 04/16/2021
Arrived on site to diagnose a microwave that is tripping the breaker randomly. Tested unit and found no failures to microwave at this time. Advised customer on issues caused by putting appliances on gfci circuits. No further repairs needed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Pflugerville, TX 78660
Wesley
Job Details: 04/16/2021
"Arrived onsite and found unit needed gasket alignment to prevent possible leak from top corner on left side, however during testing also discovered oversudsing condition with no soap or rinse aid in unit. Advised customer to take more serious measures to eliminate possible oversudsing condition. In event of call back, prescreen new seal."
We serviced a
WHIRLPOOL MICROWAVE
Model GT1195SHB1
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of microwave sparking and burning, found magnetron cracked and arching on cabinet causing damage to cabinet
We serviced a
ROPER DRYER
Model RED4516FW0
Near West Lake Hills, TX 78746
Kevin
Job Details: 04/16/2021
"Arrived on site and inspected Dryer And found debris caught in filtering causing drum to jump. After clearing debris dryer is now quiet and operating properly, job complete"
We serviced a
JENN-AIR OVEN
Model JJW2430DS01
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of F2E1 error code, found stuck/shorted keypad. I removed UI console, unplugged all wiring harnesses and reconnected, unit still giving stuck keypad error code, ordering console. ; ordrng 1 Cnote (Office to reschedule) and 1 W11236887 (Console)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Liberty Hill, TX 78642
Lou
Job Details: 04/16/2021
"Arrived on site to install diagnosed and ordered parts. Due to the oven doors missing a pane of glass on the inner window pack, I removed the lower door and disassembled and installed a new pane of glass to the pack and tested. The unit door is staying open as designed. The upper door has been repaired at previous service call. Job completed"
We serviced a
GE REFRIGERATOR
Model GNE29GMKBES
Near Austin, TX 78733
Luis
Job Details: 04/16/2021
"Arrived on sote for no cool in fresh food section. Removed cover gained access to fan assembly,fan not powering on,part sent with tech was wrong ordering a new fan motor.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB1
Near Jarrell, TX 76537
Kayman
Job Details: 04/16/2021
Arrived onsite for range showing F1E1 error code. Upon inspection I found the unit flashing The error code and no other functions would engage. According to the techsheet I am to replace the control for this failure and test the unit. I verified correct voltage at the wall and terminal block. I could not see any visible shorts or burns on the control. I replaced the control and tested the unit. The unit is working as designed at this time job complete.
We serviced a
IKEA DISHWASHER
Model IUD8555DX3
Near Austin, TX 78702
Jacob
Job Details: 04/16/2021
"Arrived onsite for unit not drying the water. Tested unit, heard drain pump clicking but would not drain. Upon further inspection, found drain pump was locked up, was able to free the impeller. Re attached drain pump. Tested unit. Unit tested good. No issues at this time. Also did let customer know that the unit had a big pieces of food and debris inside the unit. Instructed to keep dishes clean from big particles of food if all possible.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Lampasas, TX 76550
Al
Job Details: 04/16/2021
Arrived on site and inspected washer F3E1 pressure switch error.Confirmed the complaint and found the pressure switch hanging inside the unit.Removed and replaced it and unit tested as designed without any errors.JOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW0
Near Round Rock, TX 78681
Wesley
Job Details: 04/16/2021
Arrived onsite and found hot water valve completely failed. Ordering inlet water to repair symptoms related to inlet valve problem; ordrng 1 W10843663 (Inlet water)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF57R18DM00
Near Georgetown, TX 78633
Cliff
Job Details: 04/16/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found refrigerant leak in evaporator.
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Leander, TX 78641
David S
Job Details: 04/16/2021
Arrived on site to install previous diagnosed parts. I installed all new burner heads. I tested all the burner heads and found them working as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Georgetown, TX 78626
Tommy
Job Details: 04/16/2021
Arrived onsite for previously diagnosed parts. Replaced rear cover. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78702
Luis
Job Details: 04/16/2021
"Arrived on site for ice build in freezer section. Removed ice from liner wall,closed door found gap between door seal and cabinet,remolded freezer gasket checked door seal good."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Leander, TX 78641
Jonathan S
Job Details: 04/16/2021
"Arrived on site for washer making a grinding sound. Performed diagnostics mode and checked fault codes, found none. Ran automatic test cycle, found noise happens durning agitation and very loud in spin. Gained acc to gearcase and motor. Found cam worn a little more than normal. Found pulley on motor did not turn as normal. Disconnected belt from pulley and ran spin in test mode. Found noise is from wash motor.; ordrng 1 W11026785 (MOTOR )"
We serviced a
JENN-AIR OVEN
Model JJW2830IM00
Near Austin, TX 78738
Robert
Job Details: 04/16/2021
Arrived on job to replace upper and lower door panels. Replaced both panels but upper damage not noticeable until blue film removed. Took pictures and ordered replacement. ; ordrng 1 W11348583 (GLASS DOOR )
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL4
Near Austin, TX 78746
Kevin
Job Details: 04/16/2021
"Arrived on site and dishwasher and found no saved error codes, ran a diagnostic cycle and Did not find any leaking. There is signs of water down the front of the dishwasher. Customer states door has seemed to be difficult to close. Uninstalled dishwasher and moved it forward 3/4 of an inch to provide better clearance for door, also discussed position of top rack could be keeping door from closing properly. After adjusting installation door latch is grabbing much better. No further repair is required at this time, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS00
Near Austin, TX 78703
Matthew
Job Details: 04/16/2021
Arrived onsite for refrigerator icemaker not making ice. Upon inspection found frozen fill tube. Defrosted line to test. Found ice maker not responsive.Will order correct ice maker and return with valve just in case. Office to reschedule ; ordrng 1 W10884390 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Andice, TX 78628
Cliff
Job Details: 04/16/2021
Arrived on site to diagnose a refrigerator that is not cooling properly. Found full frost pattern on evap and all parts and components fully functional. Item placement in unit is preventing proper airflow. Advised customer on findings and no leaks were found at time of service.
We serviced a
KITCHENAID OVEN
Model KEBK101SSS04
Near Leander, TX 78641
David S
Job Details: 04/16/2021
Arrived on site to install previous diagnosed parts. I gained access to the broil element and removed it. I found one of the connection behind the oven damaged. I pulled the oven from the cabinet and fixed the wiring harness. I attempted to reinstall the oven and found the shelf has collapses. I inspected the shelf and found it was built using trim finishing nails. I spoke to the customer about the shelf and that we cant reinstall the unit safely with the cabinet in the condition it is. The customer stated they would have the cabinet fixed. Job complete.
We serviced a
WHIRLPOOL WINE COOLER
Model WUW55X24HS01
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of unit giving CL error code and unit beeping, found damaged wire, I replaced wire, if problem continues, will need main control."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM06
Near Manor, TX 78653
Matthew
Job Details: 04/16/2021
Arrived onsite for refrigerator seal coming off. Upon inspection found seal was loose on upper refrigerator door section. Inspected seal for rip?s and tear?s but seal was good. Re inserted seal and molded back into position. Tested unit and unit is functioning properly. Instructed customer on door pressurization and correctly opening and closing door. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/16/2021
Arrived on site for dishwasher not cleaning dishes. Performed diagnostics mode and found error F4-E3 wash motor fault. Monitored test cycled found wash motor not activating. Measured voltage to pump and found within range. Found failed sump. Office to schedule appointment when ETA is available.; ordrng 1 W11025157 (WASH MOTOR )
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Temple, TX 76502
Tyler
Job Details: 04/16/2021
"Arrived on site for washer not draining. Upon arrival I found washer full of water in tub. After disassembly of washer I was able to access pump and found no clogs in drain pump. Did find that even though drain was receiving 120 volts, the motor internally was having trouble running. After replacing the drain line I was able to reassemble and test washer. Found its could run a rinse and spin cycle great with no leaks and water draining issue was resolved. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78717
Justin
Job Details: 04/16/2021
Arrived on site for a dishwasher leaking. Upon arrival the customer stated that the dishwasher leak was coming through the cabinets and was sever. I put the unit into diagnostics mode and found stored error codes F9E1 for diverter disc missing. I began a test cycle and could instantly see it leaking from the diverter. I turned the unit off and drained the e chess water. I found a bad sump and motor needing to be replaced.I installed the new sump and motor. I then put the unit back into diagnostics mode and ran a test cycle. The unit ran through as designed and I observed no more leaks at the end of service.
We serviced a
JENN-AIR DISHWASHER
Model JDB4000AWS
Near Georgetown, TX 78633
Cliff
Job Details: 04/16/2021
We serviced a
GE DISHWASHER
Model GLD5500L15BB
Near La Grange, TX 78945
Noah D
Job Details: 04/16/2021
"Arrived on site to inspect dishwasher for not cleaning dishes, upon inspection found the motor working correctly and water being pumped through tubing, upper spray arms and spray tubing was clogged with dish rack residue, autho required for dishrack deterioration, ordering tubing and spray arms. Office to reschedule ; ordrng 1 AUTHODISHRACKS (AUTHO DISHRACKS ) and 1 WD12X10057 (TUBING ) and 1 WD22X10046 (SPRAY ARM ) and 1 WD22X10084 (SPRAY )"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78725
Matthew
Job Details: 04/16/2021
Arrived onsite to replace previously diagnosed parts. Replaced upper and lower spray arms. Tested unit and unit is functioning properly. Job complete
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH00
Near Cedar Park, TX 78613
David S
Job Details: 04/16/2021
"Arrived on site for fresh food section freezing on a top mount fridge. I inspected the unit and work area. I gained access to the evaporator and found an ice ball at the cap tube with no frost pattern. Indicating a leak or restriction at the evaporator. I am ordering the compressor, uv dryer, evaporator, and access valve. The office will reschedule for sealed system repair.; ordrng 1 W10836706 (Evaporator) and 1 W10507884 (Compressor) and 1 W10843121 (Dryer) and 1 W11506635 (Access valve) and 1 Sealedsyste (Sealed system)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS00
Near New Braunfels, TX 78132
Richard
Job Details: 04/16/2021
"Arrived onsite for the ice machine not making ice. Ran diagnostics and all functions tested good. Pump is working good , water level is good, frost pattern is good. Condenser fan is running. During the ice making process found that there is a slight clog in the water dispenser causing thin sheets of ice to be made. Meaning that the sheets of ice being made are to thin because of the clog. Advised customer to run a clean with ice machine cleaner and that should remove the clog and fix the issue. Complete"
We serviced a
KITCHENAID OVEN
Model KSEG950ESS1
Near New Braunfels, TX 78130
Richard
Job Details: 04/16/2021
Arrived onsite for the oven broil element is on all the time during baking. Ran diagnostics and found in test mode that the broil relay is stuck on causing the issue. Tried resetting oven and it did not solve the issue. Will need to replace main control board and UI. Ordering parts and office to schedule ; ordrng 1 W11100515 (Control board) and 1 WPW10603096 (UI)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Luling, TX 78648
Noah D
Job Details: 04/16/2021
"Arrived on site to inspect unit for not spinning during operation. Upon inspection found the unit not spinning due to a motor fault, checked out motor and found the belt slipped off and ground into cover causing issues, tested with new control and new control did the same thing as the old one. Not allowing cycles but allowing diagnostics. Ordering new control and cover. Office to reschedule ; ordrng 1 W11087188 (COVER ) and 1 W11498797 (CONTROL )"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Austin, TX 78744
Luis
Job Details: 04/16/2021
"Arrived on site for no cool. Compressor running,checked evaporator no frost pattern on evaporator ordering a new compressor and evaporator job will need 2hrs; ordrng 1 WP2188823 (Evaporator) and 1 W10507884 (Compressor) and 1 Accessvalve (Access valve) and 1 Wpw10143759 (Drier uv)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78744
Luis
Job Details: 04/16/2021
Arrived on site for damaged door replaced damaged door checked door seal good.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Pflugerville, TX 78660
Wesley
Job Details: 04/16/2021
Arrived onsite and installed hinges and door glass. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Georgetown, TX 78626
Tommy
Job Details: 04/16/2021
Arrived onsite for previously diagnosed parts. Upon arrival found unit had F4E3 error code found control sending voltage but unit pump not operating correctly. Ordering pump and motor office to reschedule upon receiving. ; ordrng 1 W11087376 (Pump and motor)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78704
Matthew
Job Details: 04/16/2021
Arrived onsite for dishwasher not functioning. Upon arrival found control panel non responsive. Verified incoming voltage and was correct. Removed panel to inspect and found loose harness connector. Secured connector and panel powered on. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Round Rock, TX 78681
Jimmy J.
Job Details: 04/16/2021
"Arrived on site to install previously diagnosed part. Found connector that connects to drain pump was damaged. Removed connector and used two spades to temporarily connect the drain pump wires to the drain pump. Placed in diagnostics and ran dlms calibration. Washer ran through calibration as designed. Ran washer through service diagnostics and all cycles completed as designed. When spin cycle shifted through speeds I could hear squeaking. Ordering a new lower harness, belt, and splutch for return trip. returning with both controls and latch JIC to return and complete the repair. We will apply belt dressing to the current belt to eliminate the squeaking. If squeaking doesnt go away Im ordering a belt too. If a new belt doesnt eliminate the squeaking Im ordering the splutch as well. Customer understands there is more work to do. Explained the washer is ok to use until we return, but may hear squeaking in spin. Please place on waitlist schedule. Customer will be available when parts arrive. ; ordrng 1 W11130932 (Lower harness) and 1 W10721967 (Splutch) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Hutto, TX 78634
Jimmy J.
Job Details: 04/16/2021
Arrived on site for Not Dispensing Water - Side by Side Refrigerator. Found that the water line behind the fridge was kinked. The manufacture tape had come undone. I used foil tape to secure the water line to the back panel. Placed fridge back in place and water is dispensing as designed. Customer doesnt use ice maker so I also placed the ice maker in a harvest to ensure the valve was sending water to the ice mold. Water came in to mold and filling as designed. No leaks detected. Job completed. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78749
Leonardo
Job Details: 04/16/2021
Arrived on site to test unit for oven not working. Test unit and found glow igniter not coming on. Test unit and found bad control board. Test unit and found oven heating correctly job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of unit not dispensing ice, found auger inside ice bin was not inserted into back of ice bin correctly so it wasnt making contact with auger motor coupler. I adjusted the auger, if problem continues, will need to order ice bin."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3SHEXNS16
Near Austin, TX 78701
Luis
Job Details: 04/16/2021
"Arrived on site for unit not dispensing ice. Tested ice dispenser motor not powering on,checked voltage good voltage reading 120vac diagnosed unit will need auger motor parts ; ordrng 1 W10271509 (Motor)"
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Lampasas, TX 76550
Al
Job Details: 04/16/2021
"Arrived on site and inspected a 6 burner gas cooktop, with lighting issues on the back left burner.Inspected the burner and found it was sparking, just not igniting.Called office and spoke SW who is assisting me in ordering the spud orifices for both gas to propane and propane to gas for the back left burner.Office to schedule return services due to part availability.Needs more work.; ordrng 1 W10892419 (Spud orfice ( back left) from propane to natural gas)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Lockhart, TX 78644
Noah D
Job Details: 04/16/2021
"Arrived on site to inspect unit for not operating correctly, upon inspection found the unit always draining, checked drain and found no debris, tested float with no change, ordering control, float and drain. Office to reschedule ; ordrng 1 W11193157 (DRAIN) and 1 W11255994 (FLOAT ) and 1 W11415070 (CONTROL )"
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Austin, TX 78728
Justin
Job Details: 04/16/2021
Arrived on site to install previously diagnosed parts. I installed the new knob and tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS7
Near Austin, TX 78738
Robert
Job Details: 04/16/2021
Arrived on job for complaints of no ice found the icemaker not calling for water. ; ordrng 1 W10884390 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS8
Near Austin, TX 78704
Luis
Job Details: 04/16/2021
"Arrived on site. Installed icemaker,found no water entering icemaker,removed compressor cover jumped solenoid on icemaker fill valve solenoid not opening diagnosed a defective water valve ordering a new valve.; ordrng 1 WP12544124 (Valve)"
We serviced a
KITCHENAID DISHWASHER
Model WDF540PADM3
Near Austin, TX 78738
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of unit not washing found failed wash motor
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Belton, TX 76513
Tyler
Job Details: 04/16/2021
Arrived on site for ice machine. Tried calling customer before arrival and once I arrived. Left vmail and couldnt get any response. Office will need to reschedule.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Leander, TX 78641
David S
Job Details: 04/16/2021
Arrived on site for washer making a grinding noise. I inspected the unit and work area. The maintenance showed me a video of the nois. I put the unit through a high spin and he vey agitation. I found it not making the noise. I out the unit though a diagnostics cycle and found it not making the noise. I found the drain pump making a weird noise. I replaced the drain pump. I filled the tub with water and ran it through a heavy agitation. I found the belt slipping when the unit is under weight. I am ordering the belt to complete the repair. ordrng 1 WPW10006384 (Belt)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near New Braunfels, TX 78130
Richard
Job Details: 04/16/2021
Arrived onsite for the wall oven upper oven not heating. Ran diagnostics and found that the lower and upper bake and broil do not work but you can hear the control working. Went to check for voltage and as soon as I touched the power the cord all power was lost. There is an issue with plug and power outlet. It is not providing proper voltage to the wall oven. Advised customer to call an electrician to check out power issue. Complete
We serviced a
GE DISHWASHER
Model PDT845SSJ2SS
Near Leander, TX 78641
David S
Job Details: 04/16/2021
Arrived on site to install sump and manifold Amos gasket. I found the unit has a pex clamp. I cannot complete the repair with out replaceable clamps I am ordering the clamp kit to complete the repair. ; ordrng 1 Wd35x10382 (Clamp set)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Temple, TX 76502
Kayman
Job Details: 04/16/2021
Arrived onsite for dryer not heating. Upon inspection I found the unit in a show room with no power cord installed on the unit. I accessed the rear of the unit and found some of the lint burnt. I tested the heating element and it showed open or shorted. I tested the thermal fuse and it showed open as well as the thermal cut off. I replaced the heater element the thermal fuse and the thermal cutoff. I was not able to accurately test the unit due to the installation situation. The unit should heat as designed now. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS
Near Lockhart, TX 78644
Noah D
Job Details: 04/16/2021
"Arrived on site to inspect dishwasher for issues opening and closing, upon inspection found the units gasket was hanging and a little swollen, replaced gasket and found no issues. Complete"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78737
Leonardo
Job Details: 04/16/2021
Arrived on site to test unit for oven not cooking correctly. Test unit and found bad sensor. Replaced sensor test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Leander, TX 78641
David S
Job Details: 04/16/2021
Arrived on site for gasket missing from dryer. I replaced the gasket and glued it in place. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM02
Near Leander, TX 78641
Lou
Job Details: 04/16/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the unit tripping the breaker when the defrost element turned off, I removed and replaced the hv control and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78731
Kevin
Job Details: 04/16/2021
"Arrived on site and replaced both upper drawer rails in freezer diagnosed on previous visit, after replacement drawer is operating normally, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS05
Near Temple, TX 76502
Kayman
Job Details: 04/16/2021
Arrived onsite for refrigerator losing cooling and restoring intermittently. Upon inspection I found the unit powered on but no cool. I verified voltage at the wall. and tested amp draw at the compressor once it kicked on. I got a reading of 1.5 amps constant. I accessed the evaporator and found a good frost pattern with no visible shorts anywhere in the defrost circuit. I found a svc pointer for this unit pertaining to the issues at hand. I replaced the defrost thermostat and ADC as per svc pointer. I advised the customer to monitor the unit over the weekend. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE01
Near Austin, TX 78703
Jacob
Job Details: 04/16/2021
"Arrived onsite for liked lights had gone out from top of the refrigerator and in freezer. Looked at unit, saw that the lights at the top of the RC and lights in FF were out. Had led truck stock W11462342. Replaced top left light. Lights came back on. No issues at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Austin, TX 78738
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from sump/motor assembly, I replaced part, tested unit in diagnostic mode, unit tested good. Error codes found were 9-1, 8-2, 3-3, I cleared error codes, unit passed diagnostic test cycle."
We serviced a
MAYTAG DISHWASHER
Model MDB7609AWS2
Near Austin, TX 78726
Justin
Job Details: 04/16/2021
"Arrived on site for a dishwasher with no power. Upon further inspection I found all buttons and LEDs on the UI working except for the start, cancel, sanitize, and hi temp wash. I found 120V at terminal box and the control. I found the UI needing to be replaced. I installed the newUI and then ran the unit in diagnostics mode. The unit ran as designed and now all LEDs/buttons are functioning. I observed no leaks at the time of service. The unit is working as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Leander, TX 78641
Justin
Job Details: 04/16/2021
Arrived on site to install previously diagnosed parts. I installed the new sump and motor and then put the unit into diagnostics mode and ran a test cycle. The unit ran through as designed and no leaks were observed at the time of service. Unit is now working as designed. Call complete.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UW1A
Near Austin, TX 78759
Scott
Job Details: 04/16/2021
"Arrived on site for dishwasher not draining . Drain motor is working normally ,no obstructions or debris found in sump. Customer has a black rubber extension hose . Removed OEM hose from rubber hose . Put unit in drain and and unit drained perfectly . Found draining issue is plumbing issue with non OEM hose . Will need a plumber to correct issue ."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near New Braunfels, TX 78132
Richard
Job Details: 04/16/2021
Arrived onsite for the refrigerator not cooling. During testing found that that there is a restriction in the sealed system. Took evaporator cover off and there is no frost pattern and there is a ball of ice on suction line. A sealed system repair will be needed. Ordering sealed system parts and office to schedule ; ordrng 1 W11103181 (Compressor) and 1 W10624944 (Tube) and 1 W10528578 (Process tube) and 1 W10648264 (Heat tube) and 1 W10427992 (Evaporator) and 1 W10388653 (Tube) and 1 W10499596 (Discharge tube) and 1 WPW10143759 (Hv drier) and 1 Authorization (Authorization needed for repair)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near New Braunfels, TX 78132
Richard
Job Details: 04/16/2021
Arrived onsite for the dishwasher not turning on. During testing found that the door latch was not working correctly it would not latch it was stuck in the opposite direction causing the issue. Replaced the door latch and all functions tested good. Complete
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Round Rock, TX 78664
Jimmy J.
Job Details: 04/16/2021
Arrived on site to install previously diagnosed parts. Removed main control and installed new main control. Removed ice bin thermistor and installed new ice bin thermistor. Ice maker running as designed. No leaks detected. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78744
Leonardo
Job Details: 04/16/2021
Arrived on site to test unit for damaged console. Found damaged console replaced console test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78744
Leonardo
Job Details: 04/16/2021
Arrived on site to test unit for damaged console. Found damaged console replaced console test unit and unit test good job complete.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Leander, TX 78641
Jonathan S
Job Details: 04/16/2021
Arrived on site for dryer getting air restriction and cycle signal and not changing volume. Inspected unit and work area. Found unit connected to accordion vent that goes through the wall. Performed diagnostics mode and checked fault codes. Performed air flow test and found restricted air flow with vent on (yellow light). Removed vent and test and found good air glow( green light). Informed Customer are on airflow. Will need to replace UI to repair signal tone.. ; ordrng 1 W11406679 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near Manor, TX 78653
Matthew
Job Details: 04/16/2021
"Arrived onsite for refrigerator freezing fresh food. Upon arrival checked temperatures. Fridge recorded at 40 degrees and freezer at 4 degrees. Temps were manually adjusted to offset freezing in RC. Ohmed RC and FC thermistor, thermistors in range. Tested air baffle and was operating properly. Manual adjustment seems to have corrected issues. Instructed customer to only adjust temperature as needed and allow for unit to adjust. Job complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEM7
Near Austin, TX 78704
Jacob
Job Details: 04/16/2021
"Arrived onsite to replace rails. Customer also said that the light switch inside the freezer would not allow the light to work. Pulled out the light switch. Light switch started working, saw no issues with the light switch. Replaced rails. Tested unit. Unit tested good. No issues at this time. Job complete"