Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8735 customer reviews

Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MFF2558FEZ01 Arrived onsite for customer complaint of icemaker on french door refrigerator not making ice. Found ice maker stuck mid harvest. Removed and replaced icemaker assembly. Reassembled. Unit called for water immediately. No other issues found. All water connections were dry at time of service.

Near Landon Dr, Lampasas, TX 76550
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for unit not cycling properly. Tested unit and found a failure code for optical water indicator/sensor. Replaced and tested. All water connections were dry.

Near Co Rd 140, Burnet, TX 78611
Jonathan  S.

Jonathan S.

DRYER AMANA NED4655EW1 Arrived on site for dryer having long dry times. Performed temperature test on time dry high heat sittings with vent on and found temperature reaching above design temperatures (240°) ran with vent off and temperatures reaching 165° within range. Recommend to use only low heat settings until venting is corrected. Unit tested good.

Near Mae Way St, Georgetown, TX 78633
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived onsite for customer complaint of wall oven cavity enamel chipping off both upper and lower front sections. Confirmed issue. Spoke with WPL Techline Austin SR#7724262938. Uploaded pictures to SD Quik Pic as well. Advised this in non repairable and Whirlpool will be in contact with customer regarding next steps.

Near Corinne Dr, Killeen, TX 76549
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL JB645RK1SS Arrived on site tot test unit for front burner not coming on. Test unit and found burned out switches and elements for front burners. Replaced both switches and both elements test unit and unit test good all burners working correctly job complete.

Near Lago Vista Dr, Dale, TX 78616
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on job for complaints of not drying. Found dispenser not working properly. Replaced dispenser and test. No leaks detected at time of service.

Near Travis Hills Dr, Austin, TX 78735
Kevin B.

Kevin B.

DRYER MAYTAG MEDC215EW1 "Arrived on site and inspected dryer and found burnt material on upper left side where heating element is located. Cleared, cleaned residue and dryer is operating properly. Recommended to community maintenance that vent to the exterior be cleaned as airflow is not good through lint screen. Job complete"

Near E Common St, New Braunfels, TX 78130
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site and inspected dishwasher and found harness is not connected to drain pump, after correcting also added high drain loop to prevent siphoning from garbage disposal back into tub. No water leaks from connections at time of service, job complete"

Near Breanna Ln, Kyle, TX 78640
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to replace valves, after replacing, unit tested good."

Near Gulfton St., Briarcliff, TX 78669
Paul R.

Paul R.

WASHER LG WT5480CW Arrived onsite for the washer that keeps getting an unbalanced load message. I found a piece of clothing between the basket and the tub causing the error. I removed the clothing and tested the unit. The unit is working as designed. Call complete.There were no water leaks present at the time of service. Call complete.

Near Benevento Way, Cedar Park, TX 78613
Thomas L.

Thomas L.

WASHER GE GTW460ASJ4WW Arrived on site for no spin condition. Found that the unit would sometimes activate them sometimes it was not. Ordering a new control. Water connections are all dry. ; ordrng 1 WH18X28174 (CONTROL)

Near Larkspur Ln, Georgetown, TX 78633
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT920SADH2 "Arrived on site and inspected dishwasher and found pump and motor has failed, after replacing ran a diagnostic cycle and confirmed all function has returned and dishwasher is now operating properly. No water leaks from connections at time of service, job complete."

Near Oak Haven Dr, Austin, TX 78704
Robert J.

Robert J.

DRYER WHIRLPOOL WED92HEFC0 Customer will contact for service. Still no recipe. ; saved tckt

Near Lonie Ln, Kyle, TX 78640
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived to install previously ordered parts. Removed and replaced the all lights. Reassembled and unit tested as designed.JOB COMPLETE.

Near Blueberry Rd, Killeen, TX 76542
James C.

James C.

COOKTOP GE CHS995SELSS Arrived on site and tested operation. I found the odor coming from the rear of the unit. Pulled range and found the the shorted electrical odor was coming from the main control. Unit will need new control to repair. Office to schedule return visit due to the control does not show to be available at this time. ; ordrng 1 WB27X29495 (CONTROL)

Near Arrowhead Dr, Lago Vista, TX 78645
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for corroded harness in deli drawer and control ui. Removed damaged drawer and ui installed new drawer and ui checked drawer and ui operation unit working as designed

Near Mendocino Dr, Austin, TX 78735
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and inspected unit and found water filter light is red, after pressing door button five times within 10 seconds it has reset and is now green. Customer says this happens every two months and they have been replacing the filter every time. Spoke with tech line and they suggested defrost controller be changed as the timer is part of it. After replacing defrost controller recommended that customer observe refrigerator for the next six months to ensure light is not premature, job complete."

Near Twin Estates Dr, Kyle, TX 78640
Clif L.

Clif L.

OVEN WHIRLPOOL KOST100ESS03 Arrived on site to diagnose an oven that is not responding to controls. Tested unit and found user interface shorted out. Replaced user interface and tested unit. Found all is functioning properly at this time.

Near La Selva Drive, Elgin, TX 78621
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ Arrived on site for no ice. Per customer unit was already repaired from a service company whirlpool sent out

Near Friars Tale Ln, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR GE GSE25GSHJCSS "Arrived on site for no led,installed new led powered unit on led working"

Near E 6th St, Austin, TX 78702
Scott  M.

Scott M.

DRYER WHIRLPOOL WED7590FW1 Arrived on site for check vent light . Ran diagnostics and got vent error code . Ran vent test with test kit . Found obstructed venting . Recommended to maintenance to clean out vent to outside . No lint build up detected at time of service . Job complete .

Near Shady Ln, Austin, TX 78721
Clif L.

Clif L.

WASHER MAYTAG MVWC425BW1 "Arrived on site to diagnose a washing machine that is not completing cycles. Tested unit and found gearcase leaking oil onto actuator and Cam assembly is causing malfunction of those parts. Your case, Cam, and actuator will need to be replaced to complete repairs. Return date is set for 2/28/19.; ordrng 1 W11035747 (gearcase)"

Near Pleasant Grove Loop, Elgin, TX 78621
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived to inspect dishwasher leak. Removed and replaced the door gasket and leveled the unit. Tested unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.

Near Pilgrim Ln, Lorena, TX 76655
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF560SAFM0 "Arrived on site for rack not pulling out . Found stop had come out on right side and upper front wheel was jammed behind tub wheels , rack stop was melted bye heater . Will need to order rack stop . Return 2/28. No water leaks detected at time of service . ; ordrng 2 WPW10508950 (stop)s"

Near Man O War Dr, Del Valle, TX 78617
Paul R.

Paul R.

DRYER MAYTAG MEDC215EW1 Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the thermostat and the element box. I tested the dryer and the unit is working as designed. Call complete.

Near Licorice Ln, Austin, TX 78728
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FFTR1814TB0 Arrived onsite to install defrost timer to top mount refrigerator from prior visit’s diagnosis. Removed and replaced defrost timer. Reassembled. Found unit now works as intended. No other issues found. No water source to unit.

Near N 7th St, Copperas Cove, TX 76522
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFG530S0ES1 Arrived on site for grates not fitting properly. The Mrs. customer informed me that the problem was not the grates but the two front burners. Adjusted and repaired left front burner. Ordering parts to correct right front burner. We can return this Thursday but due to the customer schedule she cannot have us return until March 19.; ordrng 1 W11234417 (ORIFICE HOLDER) and 1 WPW10515455 (burnr-head) and 1 WPW10515459 (igntr-surf)

Near Andele Way, Liberty Hill, TX 78642
James C.

James C.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site and tested operation. I found a fault for wash motor in memory. Unit filled but no operation from wash motor. Verified proper voltage to motor and found to be correct. Installed new sump and motor assembly and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Plano Ln, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 arrived on site to install previously diagnosed and ordered part. Removed and replaced the FC door and tested the unit. I found that the ice maker was badly damaged so I removed the ice maker from the old door and tested and it operated as designed. When I went to test the water dispenser nothing came out. I tested the automatic measured fill and it operated as designed. I unplugged the unit and plugged it back in and nothing changed. I removed and replaced the UI with old door UI and nothing. I attempted to remove the water dispenser paddle from old door and it broke in the process. I am ordering a paddle assembly and UI and office to reschedule return service. No water leaks observed during service.; ordrng 1 W10370577 (pad) and 1 W11130216 (CONTROL-ELECTRIC)

Near Fern Bluff Ave, Round Rock, TX 78681
Steve C.

Steve C.

WASHER WHIRLPOOL MVWX655DW1 Arrived on site for the unit continues to drain when everything is turned off. Tested the unit and found the drain hose is 2 feet into the drain line. I cut the drain hose and made it where it’s 6 to 8 inches into the drain line. Tested unit and the unit is working properly. All water connections were dry at the time of service.

Near Breezygrass Way, Georgetown, TX 78626
Kevin B.

Kevin B.

MICROWAVE JENN-AIR JMC2430WS01 "Arrived on site and found Appliance manager, interior bulb, and turntable motor all have failed, after replacing all three of function has returned to microwave. Jen air is covering parts,

Near Pickwick Ln, Austin, TX 78746
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site for the unit right door is dented. Found the dent is on the right door upper right corner. Replace the door and tested unit. Unit works properly and all water connections were dry at the time of service.

Near Co Rd 234, Georgetown, TX 78633
Leonardo C.

Leonardo C.

RANGE JENN-AIR JDS9860CDW01 Arrived on site to test unit for panel beeping and buttons not working. Test unit and found bad control panel. ordrng 1 W10236214 (PANEL WHITE )

Near E 13th St, Austin, TX 78702
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on job for complaints of not drying or draining. Ran diagnostics and received no codes,all functions working properly could not duplicate non draining issue."

Near Hunter Lane, Austin, TX 78744
Diego G.

Diego G.

WASHER MAYTAG MVWB835DW1 "Arrived on site. Replaced console and ran diagnostic test through all components, all functions tested OK. No leaks present. Job complete"

Near Hermosa, Seguin, TX 78155
Diego G.

Diego G.

WASHER MAYTAG MVWB835DW1 "Arrived on site. Replaced console and ran diagnostic test through all components, all functions tested OK. No leaks present. Job complete"

Near Hermosa, Seguin, TX 78155
Diego G.

Diego G.

WASHER MAYTAG MVWB835DW1 "Arrived on site. Replaced console and ran diagnostic test through all components, all functions tested OK. No leaks present. Job complete"

Near Hermosa, Seguin, TX 78155
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW9150WW00 Arrived onsite to install to UI to front load washer from prior visit’s diagnosis. Removed and replaced UI console. Tested console. Unit still would not select cycles. Call WPL Techline JK SR#7724245093 and advised to change our CCU once again. Ordering board and advised office to review. OF to R/S of necessary. All water connections were dry at time of service.; ordrng 1 CNOTE (NEED AUTHO) and 1 W10299978 (cntrl-elec (oem part)) and 1 WPW10525361 (cntrl-elec)

Near Snow Rd, Kempner, TX 76539
Diego G.

Diego G.

DISHWASHER MAYTAG MDB4949SDM2 "Arrived on site. Replaced upper rack and ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Cap Ridge Peak, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER MAYTAG MDB4949SDM2 "Arrived on site. Replaced upper rack and ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Cap Ridge Peak, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER MAYTAG MDB4949SDM2 "Arrived on site. Replaced upper rack and ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Cap Ridge Peak, New Braunfels, TX 78130
Clif L.

Clif L.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to diagnose a dishwasher with a dispenser that will not close. Tested unit and found dispenser latch broken. Replaced dispenser and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Sidereal Dr, Austin, TX 78727
Scott  M.

Scott M.

RANGE WHIRLPOOL AGR5330BAS3 "Arrived on site for front left burner not changing flame size . Adjusted set screw in valve . Flame is now adjusting to high , Ned and low flames . No gas leaks detected at time of service . Job complete ."

Near Renegade Drive, Austin, TX 78725
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site for customer complaint of front left burner leaking gas. Found front left valve was in high position when I arrived, instructed customer to push down to turn unit off."

Near Via Del Corso Drive, Bee Cave, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRSC503ESS00 "Arrived on site for no ice. At time of visit ice in bin,ran diagnostics ice dumped and passed harvest test,ran water fill test passed water in icemaker. Adjusted bin in housing to prevent bail arm from interfering with bucket."

Near Vía Fortuna, Austin, TX 78746
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FFHB2750TD Arrived onsite for customer complaint of no ice production. Found icemaker mold stuck in harvest. Removed and replaced icemaker. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Risen Star Ln, Copperas Cove, TX 76522
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM5 "Arrived on site for dishwasher not heating. Inspected unit and found rust buildup on element. Performed diagnostics mode, fault code F7-E1 heat circuit interrupted. Monitor test cycle and measured amp draw to element at 7.3 amps. Checked for hot test end of test cycle. Spoke with customer on running cleaner through unit to remove rust buildup. All tested good, no water leaks present.

Near Rio Vista Dr, Georgetown, TX 78626
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS00 "Arrived on site. Checked for innerglass issues. Found Small part of the glass was chipped off. Replaced with new glass and cycle, all functions tested OK. Will send defective glass back. No leaks present. Job complete"

Near Admiral Benbow Ln, McQueeney, TX 78123
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS00 "Arrived on site. Checked for innerglass issues. Found Small part of the glass was chipped off. Replaced with new glass and cycle, all functions tested OK. Will send defective glass back. No leaks present. Job complete"

Near Admiral Benbow Ln, McQueeney, TX 78123
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS00 "Arrived on site. Checked for innerglass issues. Found Small part of the glass was chipped off. Replaced with new glass and cycle, all functions tested OK. Will send defective glass back. No leaks present. Job complete"

Near Admiral Benbow Ln, McQueeney, TX 78123
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL KDTE104ESS3 "Arrived on site for poor washing and lowered wheel falling off . Ran diagnostics 7-1, only error code . Wash motor is making a really loud grinding noise during wash and no water is being pumped at all. Ordering sump and motor and returning with wheel . no water leaks detected at time of service . Return 2/28; ordrng 1 WPW10195417 (wheel) and 1 WPW10605057 (pump&motor)"

Near Antone St, Austin, TX 78723
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Arrived on site for “no cool in fresh foods area” complaint. Per my previous diagnosis, removed and replaced upper Jazz board harness and jazz board. Still, no evaporator fan operation. Spoke with JK, at techline. Found faulty harness, in freezer area. Ordering new harness. No leaks detected, at time of service. Return for repairs on 03/05.; ordrng 1 WPW10290745 (harns-wire)"

Near River Front Dr, Cedar Creek, TX 78612
Clif L.

Clif L.

DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site to diagnose a dishwasher that is not washing properly. Tested unit and found pump not pressurizing spare arms. Contacted tech line and spoke with Adrian. He devised pump losing pressure. Upon further inspection of pump system, after speaking with tech line, found extensive damage due to rodents and roaches. Manufacture warranty will not cover past damage. I also declined the service unit further due to unsanitary conditions and extensive pest damage. No further repairs to be done at this time. Devised homeowner to discontinue use of dishwasher due to flood hazard.Sr#7724252459"

Near Mustang Chase, Austin, TX 78727
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRT318FMDW01 Arrived on site for the units ice keeps falling in the back. Tested the unit and found the wire harness to the ice maker is pushing the ice bin to the side a little. Readjusted the icemaker harness in the unit is working properly. All water connections were dry at the time of service.

Near Wilderness Cove, Georgetown, TX 78633
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for plastic cover not fitting properly on waterline. Inspected unit and found that the cover that goes over the icemaker fill hose was not fitting properly. Properly install cover and all water connections are dry.

Near E Bluebriar Dr, Granite Shoals, TX 78654
Steve C.

Steve C.

VENTHOOD KITCHENAID KVWB406DSS2 Arrived on site for the unit light will not turn on. Found the light is very dim. Replaced both lights and tested the unit. Unit works properly and job complete.

Near Fairway Ridge Rd, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS0 Arrived on site to replace sump and motor. Replaced sump and motor test unit no leaks present at this time. Job complete c

Near Westover Rd, Austin, TX 78703
Diego G.

Diego G.

DRYER AMANA NED4600YQ1 "Arrived on site. Checked for timer issues. Found timer not advancing staying stuck on cool down. Labor is covered but not part. Replaced timer and cycled, all functions tested OK.

Near Gateshead Dr, Seguin, TX 78155
Diego G.

Diego G.

DRYER AMANA NED4600YQ1 "Arrived on site. Checked for timer issues. Found timer not advancing staying stuck on cool down. Labor is covered but not part. Replaced timer and cycled, all functions tested OK.

Near Gateshead Dr, Seguin, TX 78155
Diego G.

Diego G.

DRYER AMANA NED4600YQ1 "Arrived on site. Checked for timer issues. Found timer not advancing staying stuck on cool down. Labor is covered but not part. Replaced timer and cycled, all functions tested OK.

Near Gateshead Dr, Seguin, TX 78155
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW2 Arrived to install new control board to top load washer from my prior visit’s diagnosis. Removed and replaced control. Reassembled and calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Littlewood Dr, Killeen, TX 76549
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM704ESS3 Arrived on site to test unit for lights not coming on. Test unit and found light plug was disconnected and getting pinched on the door hinge when door was getting opened. Secured connection and replaced lights test unit and unit test good job complete.

Near Canonero Dr, Austin, TX 78746
Jonathan  S.

Jonathan S.

MICROWAVE MAYTAG MMV4205FZ01 "Arrived on site to install previous diagnosed parts. Removed stripped screw and removed interlock. Installed new interlock and added new screw. Tested microwave operation, all tested good."

Near Southwestern Trail, Round Rock, TX 78664
Diego G.

Diego G.

REFRIGERATOR KITCHENAID MFI2665XEB6 "Arrived on site. Checked for no ice issues. Found bad module on icemaker. Replaced ice maker and cycle, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way.

Near Purple Sage, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR KITCHENAID MFI2665XEB6 "Arrived on site. Checked for no ice issues. Found bad module on icemaker. Replaced ice maker and cycle, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way.

Near Purple Sage, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR KITCHENAID MFI2665XEB6 "Arrived on site. Checked for no ice issues. Found bad module on icemaker. Replaced ice maker and cycle, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way.

Near Purple Sage, Canyon Lake, TX 78133
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "arrived on site to inspect refrigerator doors not level. Upon arrival, the customer advised that the unit had been moved from its place and when it was put back, it was not level. I found that the unit was not level and would rock. I leveled the unit by adjusting the leveling feet and then raised the RC door by the cam bolt at the bottom hinge on the RC door. I locked the door in with the locking bolt. Tested the unit and the doors closed as designed. No water leaks observed during service, job completed."

Near Verbena Dr, Austin, TX 78750
Kevin B.

Kevin B.

DRYER MAYTAG MEDB835DW4 "arrived on site and found customers original complaint of squealing has stopped, however now there is a low frequency rattle. Spoke with tech line and they recommended adding more sound pad between motor mount and bottom panel. Rattle has stopped, no for the repair is required at this time, job complete. SR7724243859"

Near Lunar Dr, Austin, TX 78745
James C.

James C.

MICROWAVE GE JVM3150DF1BB Arrived on site and found handle broken off of door. I also found the plastic beginning to crack on the door. I instructed customer that the door may not go back together due to the plastic already beginning to crack. Installed new handle and tested operation. I found a few pieces broken in the door but it is functioning properly. Job complete

Near Lost Oaks Ct, Liberty Hill, TX 78642
Lou S.

Lou S.

OVEN KITCHENAID RBD305PRS00 "arrived on site to inspect wall oven with no display. Upon further inspection, I found that the display does not work but when pushing buttons, the unit beeps but will not operate. While looking up the parts info, I found that the UI (8303883) was no longer available. I researched the part number to see if it can be rebuilt and found that it cannot. I advised the customer of my findings.

Near Sunningdale St, Austin, TX 78717
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG540H0ES1 Arrived on site for range oven not heating to proper temperature. Performed temperature test on bake mode at 350°. Found average temperature at 345°. Spoke with customer on calibration. Recommend to not calibrate and to not make adjustments when cooking. Tested cooktop. All tested good.

Near Holiday Creek Ln, Georgetown, TX 78633
James C.

James C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and tested operation. I found the unit preheated to 400 in 5 minutes. My thermal couple only measured 188 at the time the control showed unit as preheated. Tested sensor and found to be reading shorted. Installed new sensor and control to correct on going temperature issues. Tested at 350 and found unit is now preheating and baking at the proper temperature. Job complete

Near Andele Way, Liberty Hill, TX 78642
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFC150M0EB3 "Arrived on site and inspected range and found F9 error code, inspected power at terminal block and found line 1 to neutral 120 V, line 2 to neutral is 240 V. Took pictures of meter showing voltage. an electrician will be needed to correct the power to the range. Job complete"

Near Breanna Ln, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "512-971-7419 home owners phone number. Arrived on site for no ice. Ran diagnostics ice bucket test passed,ice fan test passed,ran test 37 ice box thermistor read open. No errors on icemaker,ran icemaker through a harvest passed, ran fill test passed water in icemaker. Called tech support diagnosed failed thermistor in door,unit will need new door since thermistor is sealed in door. ; ordrng 1 W10757550 (DOOR)"

Near Firethorn Dr, Buda, TX 78610
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of light not coming on in freezer, found loose connection at light bulb housing, after tightening, unit tested good."

Near Via Del Corso Drive, Bee Cave, TX 78738
Paul R.

Paul R.

RANGE JENN-AIR JGRP436WP02 Arrived onsite for the range to install previous diagnosed parts. I replaced the defective door latch. The interior lights turn on and off correctly now when the door is opened and closed. Call complete.

Near Gallego Cir, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS322FDAB05 Arrived on site for failed condenser fan motor. Removed failed fan motor installed new fan motor powered unit on u it working as designed. Water in pan should now evaporate with heat from compressor.

Near Jfk Dr, Austin, TX 78724
Lou S.

Lou S.

REFRIGERATOR GE DSE25JSHBCSS "arrived on site to refrigerator noise. Upon further inspection, I removed the evaporator cover and found all components operating as designed. When I pushed in on the Evap fan motor cover, the fan blades hit the cover and the customer advised that was the noise he was hearing. I found that the ice maker fill tube had been overflowing the ice maker and there was ice built up on the fan cover and the ice maker tray. I found on the inside of the fan cover which was rubbing against the fan and causing the loud noise. I advised the customer of my findings and using a piece of tubing from a previous ice maker call, I cut it to length and placed it over the fill tube to help keep the water from spilling out/over the reservoir. I tested the ice maker and it operated as designed.

Near Nelson Ranch Loop, Cedar Park, TX 78613
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW9450WW00 "arrived on site and found error code F20, no water detected entering machine, Ran diagnostic cycle and found water flow is weak. Removed original water valve and found it partially blocked. After installing new valve water flow entering machine has significantly improved. no water leaks from connections at time of service, job complete"

Near Shelley Ave, Austin, TX 78703
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED9450WW1 "Arrived on site and found customer is experiencing a F70 error code at random intervals. Error code is failed communication between control board and control panel.

Near Shelley Ave, Austin, TX 78703
Scott  M.

Scott M.

WASHER MAYTAG MVWB865GW0 Arrived on site for washer not starting or powering up . Could get unit into a diagnostics but wouldn’t respond to commands after . Replaced console and control. Ran calibration and test cycle . All checked normal . No water leaks detected at time of service job complete .

Near Noel Bain Cove, Del Valle, TX 78617
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Check for no operation issues. Found loose connection at terminal not allowing display to turn on. Repositioned wires and retightened wire nuts. All functions tested OK. No leaks present. Job complete

Near Pecan Loop, Canyon Lake, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Check for no operation issues. Found loose connection at terminal not allowing display to turn on. Repositioned wires and retightened wire nuts. All functions tested OK. No leaks present. Job complete

Near Pecan Loop, Canyon Lake, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Check for no operation issues. Found loose connection at terminal not allowing display to turn on. Repositioned wires and retightened wire nuts. All functions tested OK. No leaks present. Job complete

Near Pecan Loop, Canyon Lake, TX 78130
Robert J.

Robert J.

RANGE JENN-AIR JGD8348CDP17 Arrived on job to install igniter. Igniter installed tested operation. Recommend customer clean burner.

Near N Comanche St, San Marcos, TX 78666
Paul R.

Paul R.

DRYER WHIRLPOOL MEDP575GW0 Arrived onsite for the dryer making a loud buzzing sound. I found the front element mounting plate screw loose where it attaches to the chassis. I tightened the screw and the unit is quiet and is working as designed. Call complete.

Near Barrie Dr, Austin, TX 78734
Brandon C.

Brandon C.

WASHER MAYTAG MVWB765FW2 "Arrived on site to replace water valve, after replacing unit tested good."

Near Honeycomb Dr, Austin, TX 78737
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on sote for cleaning complaints. Found dispenser door gasket falling off, also found unit not pumping water, replaced dispenser and pump and motor and both tested good, unit fills, pumps and drains , no leaks on site"

Near Southern Cross Dr, Austin, TX 78717
Thomas L.

Thomas L.

WASHER WHIRLPOOL WFW87HEDC0 Arrived on site for f3e1 failure code. Enter diagnostics and completed steps to clear codes.. All operations are normal. All water connections are dry.

Near Pristine Dr, Georgetown, TX 78633
Robert J.

Robert J.

DRYER HOTPOINT HTDX100GMWW "Arrived on job for complaints of dryer never stoping. Found timer motor not advancing and knob damaged. Replaced timer and knob tested functionality,all operation normal. Recommend customer gets vent cleaning service for better air flow."

Near Cherry Creek Dr, Austin, TX 78745
Arthur B.

Arthur B.

COMPACTOR KITCHENAID KUCS02FRSS0 "Arrived onsite for customer complaint of trash compactor makes noises when coming up. Tested unit and found power nuts for shaft loose. R/S for Wednesday 2/27. Customer paid in full today.; ordrng 2 WP9870163 (nut-power)s"

Near Palomino Cove, Jarrell, TX 76537
Robert J.

Robert J.

OVEN MAYTAG MEW6527DDS18 "Arrived on job to install control panel. Installed panel, ran test all operation normal

Near E Tanglewood Dr, New Braunfels, TX 78130
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "arrived on site to install previously diagnosed and ordered parts. I removed the back panel and sealed the drain tube with manufacturers approved silicone. I removed and replaced the RC Evap fan/harness and tested the unit. Unit began to cool immediately and checked good in diagnostics. No water leaks observed during service, job completed."

Near Livorno Cove, Cedar Park, TX 78613
Lou S.

Lou S.

ICE MACHINE KITCHENAID KUID508ESS2 "arrived on site to inspect ice machine with no power. Upon further inspection, I found water in the tub of the unit and no power to the unit. I found the external pump was bad. I removed and replaced the pump and tested and it operated as designed. No water leaks observed during service, job completed."

Near E New Hope Dr, Leander, TX 78641
Clif L.

Clif L.

DRYER MAYTAG MEDE300VF0 Arrived on site to diagnose a dryer that is not operating. Found main control board shorted out. Replaced control board and tested unit. Found all is functioning properly at this time.

Near Red Town Rd, Elgin, TX 78621
Clif L.

Clif L.

REFRIGERATOR AMANA DRS2663BW Arrived on site to replace compressor for refrigerator. While prepping unit to replace compressor noted extreme presence of corrosion on drain pan refrigerant line As well as water beating in the evaporator drain pan as well. Unit is leaking Freon and both The evaporator and drain pan heater lines will need to be replaced to correct leak. Compressor will need to be replaced as well due to contaminated system.Lastly noted 5/16 to 5/16 water connector by freezer door leaking as well. Connector will need to be replaced to correct water leak. Office will need to have repairs authorized and schedule return date for three hour job.; ordrng 1 12001940 (evaporator) and 1 12588701Q (tube) and 1 CNOTES (AUTHO NEEDED) and 1 CNOTES (3 HOUR JOB) and 1 WP2300868 (fitting)

Near N Ave H, Elgin, TX 78621
Thomas L.

Thomas L.

OVEN WHIRLPOOL RBD275PDB6 Arrived on site or no operation. Found that the control panel fuse has failed. O; ordrng 1 WP4451042 (fuse-thrml)

Near Belmont Dr, Georgetown, TX 78626
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HZ2 "arrived on site to inspect microwave not mounted properly. I found that the unit was not mounted correctly as when I opened and closed the door, the unit would move around in its place and was not level. I found that the mounting bolts were loose and not completely secured. I backed the mounting bolts out then retightened them securing the unit on the wall and leveling the unit. Unit operates as designed. Job completed."

Near Verbena Dr, Austin, TX 78750
Kevin B.

Kevin B.

OVEN WHIRLPOOL RBS305PVB02 "Arrived on site and set unit to preheat and found blower fan is noisy and oven is not heating. Replaced blower fan and TOD and all function has returned to oven. Took one picture of element heating, job complete"

Near Centennial Bend, New Braunfels, TX 78130
Paul R.

Paul R.

DRYER WHIRLPOOL WGD94HEXW0 Arrived onsite for the dryer with a water leak. I found the Y fitting leaking where the 24” hose from the house valve connects because both are corroded. The hose and the splitter need to be replaced. Ordering hose kit. RS for Wed 2/27 per ms RS for Mon 3/11.; ordrng 1 W10044609A (HOSE KIT FOR STEAM DRYER)

Near Snake Eagle Cove, Bee Cave, TX 78738
Lou S.

Lou S.

MICROWAVE MAYTAG MMV1174FZ2 "arrived on site to inspect microwave installation. Upon further inspection, I found that the mo ting bolts were too short to install the unit. Customer provided longer bolts. I re-installed the unit and tested and it operated as designed. I had the customer sign a Waiver of Damages from Moving the unit as well. Job completed."

Near Sunningdale St, Austin, TX 78717
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived onsite for customer complaint of ice maker on 5 door refrigerator not dispensing ice. When arrived,found icemaker dispenses as intended. No other issues found. All water connections were dry at time of service."

Near Briar Cliff Rd, Temple, TX 76502
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF760SADB2 "Arrived on site for no power . Found power at junction box on tub and going to control . Also rinse aid door has broken off . Ordering control , dispenser ,autho and UI control to have on hand Incase needed . Nonwater leaks detected at time of service . Please call to set return . ; ordrng 1 AUTHO and 1 W10847890 (housing-ui) and 1 W10854220 (cntrl-elec) and 1 W10861000 (dispenser)"

Near Chamberlin Rd, Dale, TX 78616
Jonathan  S.

Jonathan S.

WASHER AMANA NTW4600YQ0 "Arrived on site for washer lid light flashing. Performed diagnostics mode and checked fault codes. Found fault code F5-E2 lid lock fault. Tested lid lock lock and found mechanical failure with lock. Removed failed lock and installed new. Tested unit in automatic test cycle. Monitored test cycle. All tested good, no water leaks present."

Near Palo Duro Canyon Trail, Georgetown, TX 78633
Paul R.

Paul R.

WASHER WHIRLPOOL WFC7500VW2 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the CCU and tested the unit. The unit reached max spin speed in the auto diagnostics test. I ran the drain/spin cycle to test the unit. The unit worked as designed. Call complete.

Near Hudson Bend Rd, Austin, TX 78734
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for the unit keeps tripping the breaker. Customer advised a electrician has already replaced the breaker. Gain access to the junction box under the unit found the ground wire was not secured. Secure the ground wire and test the unit. Unit working properly and the office will call tri supply to get proof of purchase SP. All water connections were dry at time of service.

Near Heritage Ln, Belton, TX 76513
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher leaking water. I placed the unit in diagnostics and tested and removed the toe plate and found that the unit is leaking from the back right side. I pull3d the insulation up at the back right corner and found the unit dripping water from the right bottom corner of the unit. I inspected the inside of the unit and found the upper right corner of the unit was badly dented at the seem which is where the leak is coming from. I was unable to pull the unit out as one of the mounting screws was stripped and I could not get to it. I am ordering a tub, CNOTE-2 HR JOB, 2 mounting brackets and 4 screws. I scheduled return service for 02/28/19. No water leaks observed at the end of service. I advised the customer to not use the unit until after the repairs as the unit will continue to leak if used. ; ordrng 1 CNOTE (2 HR JOB) and 4 WP308685 (screw)s and 2 WP8269145 (brckt-mtg)s and 1 WPW10681506 (tub-dishwr)"

Near Shumard Cir, Austin, TX 78759
Al R.

Al R.

WASHER ROPER RTW4516FW2 Arrived to inspect washer not washing. Confirmed the complaint and removed and replaced the latch. Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE

Near S 25th St, Waco, TX 76706
Scott  M.

Scott M.

DRYER MAYTAG MEDX655DW1 "Arrived on site for long dry times .checked heater thermosats, fuses . Blower wheel . All checked good . Did find vent hose tangled and one of the leg wires on block not tightened down completely . Straightened hose and tightened terminal block wires down . No lint build up at time of service . Job complete ."

Near Calder Rd, Dale, TX 78616
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for no ice,water dispenser issue and freezing in fresh food. Found diffuser door rubbing on housing causing door to warp and not close correctly causing fresh food to freeze. Found broken wires at wire harness to freezer door diagnosed unit will need freezer door and harness. 9/04/2018 closing date per Tiffany at partner team. ; ordrng 1 LW11037733 (FZR DOOR)"

Near Clear Pond Cove, Austin, TX 78737
James C.

James C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site and inspected unit. I found that the front vent was loose. Removed and reinstalled properly. Unit tests good. Job complete

Near Vaughn Street, Georgetown, TX 78628
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived onsite for customer complaint of top mount refrigerator not cooling either section. When arrived, found compressor knocking. Removed evaporator cover and found ice block on capillary tube by evaporator. Ordering compressor and air tower. Compressor is cover under 10 year warranty. R/V for Thursday 2/28. Unit unplugged at this time.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10919804 (duct-air) and 1 W11092625 (compressor) and 1 WPW10143759 (DYE DRIER)"

Near Freedom Ln, Copperas Cove, TX 76522
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOS51EC0AS03 Arrived on site for a broken door glass. Found that the inner window package shattered while baking potatoes removed everyplace inner window pack

Near Limestone Lake Dr, Georgetown, TX 78633
Robert J.

Robert J.

WASHER MAYTAG MVWB835DC3 "Arrived on to install console. Console installed,tested operation all operation normal."

Near Flintshire Drive, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on job for complaints of temperature too warm in refrigerator ran diagnostics test 57 and fan not working. Cover sent not correct.; ordrng 1 W11177683 (COVER)

Near Boomerang Ct, New Braunfels, TX 78132
James C.

James C.

OVEN KITCHENAID KEBS107SSS04 Arrived on site and installed new thermal fuse. Tested unit for proper operation and found unit now heating properly. Job complete

Near Lions Lair, Leander, TX 78641
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KUDS02FSPA3 "arrived on site and inspected dishwasher and found door has lifted off of left mounting peg on tub. Re-seated door and it is now Street, level and closing properly. No water leaks from connections at time of service, job complete"

Near Barton Creek Blvd, Austin, TX 78735
Steve C.

Steve C.

WASHER MAYTAG MVWB835DW3 "On site for the unit is making noise. Customer has a video of the noise and the unit is making a loud metal scraping noise when it’s spinning. Test of the unit in diagnostics and receive no error codes. Found the unit will need a new spin basket, gear case, and will use the rotor and stater on the next visit. As well with the clutch assembly. Will need two hours to complete the repair. All water connections were dry at the time of service. Office will need to reschedule the customer.; ordrng 1 CNOTE (2HRS) and 1 W10811960 (spin basket)"

Near Imogen Dr, Belton, TX 76513
Thomas L.

Thomas L.

REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Arrived on site for noise condition. Found temperature in icebox compartment too high for icemaker to cycle. Found small ice piece stopping the icebox compartment fan. Removed ice operations are now normal. Our water connections were dry.

Near Burnet, TX 78611
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site to diagnose the refrigerator that is not cooling properly. Found a large mass of ice on RC evaporator causing unit not to get airflow through the evaporator. Defrost failures due to shortage control board. Replaced Orion control and tested unit. Found unit functioning properly at this time. No leaks were found at time of service.

Near Cardinal Dr, Paige, TX 78659
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4816FW0 Arrived on job for complaints of not always starting. Found start button not always working. Will need control board on next visit. ; saved tckt

Near Idlewood Cove, Austin, TX 78745
Paul R.

Paul R.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for the washer not spinning the clothes out. I tested the washer in auto diagnostics and the unit completed the cycle and worked as designed. I tested the unit in manual and switched between agitate and high speed spin and the unit worked correctly every time. I tested the door lock multiple times in manual and it locked and unlocked correctly with no issues. I checked stored error codes and did find an F3E1, F8E1, & F8E6. I also found the leveling legs screwed all the way in the chassis. I adjusted the leveling legs out for max height. I pulled about a foot of the drain hose out of the drain pipe and tie wrapped it to secure it. I found the pressure hose in good condition. I went over detergent use and amounts with the customer and explained about cleaning the washer. There were no water leaks present at the time of service. Call complete."

Near Crossland Dr, Austin, TX 78726
Clif L.

Clif L.

DRYER AMANA NED4655EW1 Arrived on site to diagnose a dryer is not heating. Tested unit and found 120 V on each leg of power but only one volt when checked together. Homeowner has a bad breaker and will need an electrician to complete the repair. No further repairs to be done by Appliance Express at this time.

Near Ballerstedt Rd, Elgin, TX 78621
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8900BC0 "Arrived on site to diagnose a washing machine that is spinning loudly and has a lid that is dropping abnormally. Found left side hinge broken and screw stripped out inside of hinge causing hinge not to be able to be removed from lid assembly. Also noted failed bearing in unit and lid separating due to hinge failure. Lid, hinges, and bearing will all need to be replaced to complete repairs. Others will need to have autho provided by extended warranty and set return appointment for 2 hours.; ordrng 1 CNOTES (NEEDS AUTHO AND 2 HOUR JOB.) and 1 W10842412 (lid)"

Near Dapplegrey Ln, Austin, TX 78727
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFG540H0ES1 "Arrived on site for oven temperature to hot and front left burner not igniting. Rest calibration back to 0. Performed temperature test on bake mode at 350°. Tested front burners, found cap it wrapped on both front burners and front left burner head. Replaced caps and burner and tested all burners, all tested good. Found average temperature in oven at 347°. Spoke with customer user care guide. All tested good."

Near Holiday Creek Ln, Georgetown, TX 78633
Steve C.

Steve C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for the unit is not heating properly. Tested the unit at 350° and found the actual temperature is at 320°. Calibrated the unit 30° more and the unit is working properly.

Near Rokeby Cove, Pflugerville, TX 78660
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Arrived on site to diagnose a refrigerator that is making unusual noises. Tested unit and found air damper running very loudly indicating damper failure. Replaced air damper and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Silver Creek Dr, Austin, TX 78727
Al R.

Al R.

DRYER ROPER RED4516FW0 "Arrived to inspect dryer not working. Checked voltage at the unit and got L1/L2 .5 L1/N OL and L2/N OL.Customer advised there is a shared 240 that runs underneath the residence. Problem is not with the dryer, it’s with the electrical outlet.JOB COMPLETE"

Near Kellum St, Waco, TX 76704
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for doorhandle issues. Found that the top set screw hole in the right handle was split and could not be tightened. Replaced handle. All water connections are dry.

Near Wisteria, Kingsland, TX 78639
Joseph C.

Joseph C.

WASHER AMANA NTW4516FW1 "Arrived on site for “noisy operation” complaint. Per my previous diagnosis, removed and replaced control, temperature selector switch, pulley shield and inlet valve. Tested and calibrated unit. Unit is performing as designed. Spoke with customer, as I could(non English speaker), about roach infestation. Tried to make her aware that further repairs will not be made in the future, if infestation is not addressed."

Near Grove Blvd, Austin, TX 78741
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heating. Removed back panel to check continuity on element. Found no continuity on element and cutoff. Removed and replace element and cutoff. Reassembled. Tested unit. Unit now tumble and heats as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Tidal Wave Dr, Killeen, TX 76549
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS315SDHB00 "Arrived on site for refrigerator with low ice production. Measured temperature in FC at 3° and RC at 35°. Advanced ice maker cycle. Checked door switch to see if full engaging. Called tech support and spoke with TJ he stated unit is operating as designed (SR# 7724264277). According to tech support unit tested good, no water leaks present."

Near Cliffbrake Way, Georgetown, TX 78626
Paul R.

Paul R.

RANGE KITCHENAID KEBC107KSS0 Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the main control and the touch membrane would not respond on and button. After a few minutes the F2E1 error appeared showing the control does not recognize the keypad. I explained to the customer that the keypad was discontinued and that we could not get it. Call complete.

Near Eck Ln, Austin, TX 78734
James C.

James C.

DRYER WHIRLPOOL MED3500FW1 Arrived on site and tested operation. I found the unit heats up really fast but cools down slowly. Tested air flow at unit and found to be good. Check for air flow at exterior vents and found no air flow. Instructed customer that she would need to have the vent cleaned to outside to ensure proper air flow. Unit working as designed. Job complete

Near Palmilla Street, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Arrived on site and inspected refrigerator and frost along the interior of the freezer surface, Took pictures. Removed rear panels from freezer and found air path to diffuser is frozen over, took pictures. Spoke with tech line and they recommended adding silicon in between freezer liner and outer cabinet to prevent any air gaps. Also replaced broken diffuser, requested that customer continue to monitor refrigerator for correct operation, job complete7724264470"

Near Kyle, TX
Lou S.

Lou S.

OVEN WHIRLPOOL WFG525S0HS1 "arrived on site to inspect oven bottom panel. Upon further inspection, I found some damage to the center of the bottom panel. I appears that the panel paint had bubbled. Also found some black colored paint residue towards the back of the bottom panel. I removed and replaced the bottom panel and tested the unit. Operation was good. No gas leaks detected during service, job completed."

Near Belford Street, Georgetown, TX 78628
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW95HEDW0 "Arrived onsite for customer complaint of front load washer not starting. Attempted to run diagnostics and found control not responding. Removed and replaced control. Reassembled and tested unit. Unit now locks,fills,washes,drain and spins as intended. No other issues found. All water connections were dry at time of service."

Near Sydney Harbour Ct, Killeen, TX 76549
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE304DSS0 Arrived on job for complaints of leaks found the sump leaks at diverter motor. Customer only wants RJ or LC for return. ; ordrng 1 WPW10455261 (pump&motor)

Near Trevino Dr, Austin, TX 78746
Al R.

Al R.

RANGE WHIRLPOOL WEE510S0FS2 Arrived to inspect range with variable temperatures. Confirmed the complaint and removed and replaced the oven temperature sensor. Reassembled and unit tested as designed. JOB COMPLETE.

Near S 12th St, Waco, TX 76706
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOD97EC0HZ00 "A river back on sote for low fan speed, spoke with tl and they recommend replacing lower blower motor, replaced blower and tested good, unit heated to 350 upper and lower with no issues."

Near Woodall Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR GE PSS26MSWASS "Arrived on site for no water. Tested dispenser no water found obstruction in water line,removed obstruction,tested water dispenser unit working as designed."

Near Lansdowne Rd, Austin, TX 78754
Paul R.

Paul R.

DRYER KENMORE 110.8658111 Arrived onsite for the dryer that starts but shuts off after a couple of minutes. I found a drum roller broken and the heater burned out. Need to replace the heater and install a rebuild kit.

Near Great Eagle Trail, Austin, TX 78734
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to test unit for unit not washing. Test unit and found unit not getting any water in. Found valve turned off, opened water valve to allow water to unit and unit getting filled and wash motor coming on. Unit draining correctly no leaks present at this time Job complete"

Near Austin, TX 78747
James C.

James C.

DRYER AMANA NED4655EW1 Arrived on site and tested operation. I found the unit making a very loud growling noise and then cuts off after a few seconds. Inspected blower housing and found that the blower has come off of the motor. Reinstalled and tested only to find the same result. Unit will need new motor and blower to repair ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Near Sigourney Way, , TX 78641
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW8640bw0 "Arrived on site for customer complaint of bellow spring that fell off, I put bellow spring back on, unit tested good. Collected service fee on cc."

Near Calpe Drive, Austin, TX 78739
Al R.

Al R.

WASHER WHIRLPOOL WTW8040DW4 "Arrived to inspect washer tripping the GFCI breaker in the kitchen. Ran diagnostics on the washer and got F3E2 error code. I removed the water inlet hoses and discovered debris in the hoses. I cleared the debris and retested the unit and got NO error codes.I called whirlpool tech line and spoke with Rich, about the tripping issue. Rich advised the unit was somehow wired into the GFCI circuit and needed to be plugged into a properly grounded standard plug. (SR # 7724249151)Spoke with customer and INSTRUCTED her about the GFCI plug and advised her on a solution.Customer advised they just purchased the unit on 1/22/19."

Near Dogwood St, Robinson, TX 76706
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDPE334GPS0 "Arrived on site for customer complaint of fan motor staying on after unit was finished with the cycle. I replaced vent and control, unit tested good."

Near Ridgeway, Johnson City, TX 78636
James C.

James C.

ICE MACHINE KITCHENAID KUIC18PNTS1 Arrived on site and installed new cutter grid. Tested operation and unit making ice properly. Job complete

Near Truman Cove, Lago Vista, TX 78645
Robert J.

Robert J.

DRYER MAYTAG MED5500FW0 "Arrived on job for complaints of not drying. Ran diagnostics and no codes found. Heater is on and working properly. Found no air flow leaving unit, recommend customer gets vent cleaning service."

Near Dovehill Dr, Austin, TX 78744
James C.

James C.

OVEN WHIRLPOOL WFE550S0HZ0 Arrived on site and tested operation. I found light not working due to bulb has failed. Preheated oven to 400 degrees and tested temps. I found unit averaging 392. Calibrated up 10 degrees and tested and found unit averaging 402. Unit tests good. Job complete

Near Live Oak Trail, Georgetown, TX 78633
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site disaster leaking. Ran diagnostics couldn’t duplicate leaks . No error codes . Also a Manuel fill let tub for 3/4 of ways . With console back off . No water leaks detected . No issues with drain stand during drain .all checked good on hose connections as well . Ran another test cycle . No water leaks detected . Did notice a lot of powdered soap . Tenet may be using wrong type of soap. Looked but couldn’t find soap they are using .job complete .

Near Little Creek Trail, Austin, TX 78744
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for no cool in fresh food. Found freezer drain frozen over causing ice build up to block return vent. Unable to remove bottom drawer due to bucket incased in ice. Customer will need to defrost refrigerator 24 hrs with freezer door left open and towel on floor,informed customer on defrost procedure."

Near Plow Horse Cove, Austin, TX 78754
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site to diagnose a dishwasher that is not cleaning. Tested unit and found circulation motor shorted out. Replaced pump and motor assembly. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.

Near Reicher Dr, Austin, TX 78723
Arthur B.

Arthur B.

REFRIGERATOR ELECTROLUX EI32AR65JS1 "Arrived onsite to install new compressor to refrigerator from my prior visit’s diagnosis. Removed faulty compressor. Installed new compressor,process stub and drier using braising methods. Vacuumed unit down to -25psi. Charged unit with 3.50oz of R134a refrigerant. Powered up unit. Saw good frost pattern beginning to form. No other issues found. No water source connected to unit at time of service."

Near W Amity Rd, Salado, TX 76571
Tyler B.

Tyler B.

WASHER GE GTW680BSJWS "Arrived on site for unit beeps not responding to buttons, found volume all the way up but no chimes, replaced control and Testd good, no leaks on site"

Near Meadowild Dr, Round Rock, TX 78664
Scott  M.

Scott M.

RANGE KITCHENAID KFGD500ESS04 Arrived on site for range not getting gas . Arrived on site all top burners and both ovens were working . Couldn’t duplicate not working . No gas leaks detected at time of service . Job complete .

Near Haskell St, Austin, TX 78702
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for unit not heating properly, set to 350 and picked up and average of 320' removed unit, tested sensor at board and t sites within spec,,replaced control and repeated test at 350. And picked up an average of 354 , unit is now operating as designed."

Near Carrack Dr, Austin, TX 78717
James C.

James C.

WASHER WHIRLPOOL MHW3505FW1 Arrived on site and found door lock light flashing and no operation from ui. Unplugged unit to attempt to reset but it would not. Set unit into diagnostics and the door unlocked. Unit ran diagnostics properly with no errors but would not start a normal cycle as the ui would shut off as soon as you hit start or within 10 seconds of waking up ui. Unplugged unit for 1 minute and plugged back in. Unit is now cycling properly and all functions test good. Job complete

Near Palmilla Street, Leander, TX 78641
Steve C.

Steve C.

WASHER WHIRLPOOL WTW4616FW2 Arrived on site for the unit is not spinning properly. Tested the unit and found the unit is not leveled. Level the unit in the unit is working properly. All water connections were dry at the time of service.

Near Kenney Fort Crossing, Round Rock, TX 78665
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site and found customer was experiencing long dry times, since service call was made customer has had exhaust vent to exterior cleaned and dryer is not working properly. Airflow is good unit is heating correctly, no lint Build up in cabinet at time of service, job complete"

Near Lakeview Blvd, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT348FMES00 Arrived on site talked to receptionist called tenant at 2303 no issues with fridge

Near S Lamar Blvd, Austin, TX 78704
Al R.

Al R.

DRYER WHIRLPOOL WED5600XW0 Arrived to inspect dryer making squeaking noise. I verified the complaint and removed and the bottom access door and reseated it into the clips. The noise went away. Customer now satisfied with the results.JOB COMPLETE.

Near Forest Trail, Temple, TX 76502
Kevin B.

Kevin B.

WASHER MAYTAG MHW5630HW0 "arrived on site and inspected washing machine and found error code for long fill, ran washer in diagnostic cycle and found water pressure on cold and hot are good. Discussed with tech line and found drain hose inserted too far into standpipe likely causing a siphon. Corrected drain hose, no water leaks from connections at time of service, job complete 7724258435"

Near Bonner St, New Braunfels, TX 78130
Clif L.

Clif L.

OVEN KITCHENAID KODT107ESS01 "Arrived on site to diagnose an oven that is not heating properly. Tested unit and found temperature readings through diagnostics prior to running calibration. I’ve been was only around 70° and unit was registering over 130 in diagnostics. Control panel, control board, and both oven temp sensors will need to be replaced to complete repairs. Due to part availability office will need to set return date.; ordrng 1 W10916758 (swtch-memb)"

Near E 7th St, Elgin, TX 78621
Clif L.

Clif L.

REFRIGERATOR AMANA ABB1921BRM00 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found refrigerator not defrosting. Defrost issue is due to failed/shorted control board. Verified functionality of defrost heater and defroster bi-metal. Replaced control and tested unit and found Alex functioning properly at this time. Homeowner will defrost unit. Advise homeowner on possible water leaks during defrost and had defrost waiver signed.

Near Duval Rd, Austin, TX 78727
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived to install previously ordered part. Removed and replaced the freezer door. Reassembled and tested the unit and the water inlet valve needs to be replaced. During test I attempted to dispense water and water shot out from the valve. Rescheduled for 2/28/19 Delivery door code 9865NEEDS MORE WORK.; ordrng 1 WPW10341320 (VALVE INLET )

Near W Hwy 6, Waco, TX 76710
Paul R.

Paul R.

DRYER MAYTAG MED6630HC0 Arrived onsite for the dryer with long dry times. Me stated she had to run multiple cycles because the unit would say the clothes were done and they were very wet. I found the dryer cycling between 136-164 degrees and keeping a 150 degree average temperature. I did find the temp very slow to drop indicating some restriction in the house vent. I advised the home owner to call the contractor because this is a new build. I also found the dryer leaning to the rear keeping the clothing from touching the sensor bars. I adjusted the level of the unit so the clothes would contact the sensor bars. The unit is working as designed. Call complete.

Near Marina View Ct, Austin, TX 78734
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for no drain condition. Found that the drain pump was locked up. Replaced drain pump and tested. All water connections are dry.

Near Ranch Rd 1431, Marble Falls, TX 78654
James C.

James C.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site and tested operation. I found the water lines chattering while dispensing water. Replaced valves and filter head and chatter remained. I found the pressure coming in to be too high causing the chatter. Turned down pressure by closing valve and unit is now working properly. All water connections dry at time of service. Job complete

Near Lakefront Dr, Lago Vista, TX 78645
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL MBF1958XEW4 "Arrived on site for water leaking and loud clicking noise. Diagnosed frozen drain and faulty icemaker. Installed updated drain tube kit,cleared ice from drain checked water flow through drain good,installed new icemaker ran icemaker through a cycle water filled icemaker no odd noise unit working as designed. Icemaker.

Near E 16th St, Austin, TX 78702
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUID508ESS2 "Arrived on site for no ice. Ran diagnostic weak water flow,removed water valve found weak water flow from source,traced water line to external filter. Added water to reservoir ran continued diagnostics all other test passed diagnosed customer will need to replace water filter."

Near Pemberton Pl, Austin, TX 78703
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site for no operation. Found failed touch panel and control board. Power in but not out.; ordrng 1 W11177740 (CONTROL) and 1 WPW10653840 (door latch)

Near Nelson Pl, Meadowlakes, TX 78654
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW8040DW2 "Arrived on site for wet load at end of wash. Found washer is in a shed the small board left rear foot is sitting on is breaking causing washer to lean back , enough of lean the basket is almost touching rear of cabinet .explained to husband that they need to fix the sub floor and level unit properly .ran diagnostics got off balanced load . No water leaks detected @ time of service . Job complete."

Near Vevey Dr, Del Valle, TX 78617
Robert J.

Robert J.

WASHER WHIRLPOOL MVWB865GW0 Arrived on job to drop cap. Cap dropped off.

Near Tailwind Dr, Kyle, TX 78640
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site for the unit is leaking water. Tested the unit and found the water tube next to the filter housing is not inserted properly in the quick connect. Security connections and tested unit. Unit works properly and all water connections were dry at the time of service.

Near Prestons Braid Ln, Pflugerville, TX 78664
Al R.

Al R.

WASHER WHIRLPOOL MVWC425BW0 Arrived to inspect washer grinding. Removed the plastic cover from underneath the washer and noticed the nut was loose. Tightened the nut and tested the unit and tested as designed.No parts installed.JOB COMPLETE.

Near Arrowhead Point Rd, Belton, TX 76513
Tyler B.

Tyler B.

OVEN WHIRLPOOL WFE775H0HV "Arrived on site for door glass replacement, replaced glass and tested good."

Near Wapato Cove, Round Rock, TX 78665
Brandon C.

Brandon C.

WASHER MAYTAG MHW5500FW1 "Arrived on site for customer complaint of washer having lots of suds and door not opening and not spinning. Found F3e1 error code in diagnostic mode, found customer was using to much soap causing over sudsing. Unit tested good"

Near Brushy Ridge Trail, Johnson City, TX 78636
Steve C.

Steve C.

WASHER GE GTW330ASK4WW "Arrived on site for the unit belt keeps coming off. Tested the unit and found the unit will need a new motor, pulley and a new belt due to the belt keeps coming off every second wash cycle.; ordrng 1 WH01X27538 (BELT)"

Near FM1331, Taylor, TX 76574
Lou S.

Lou S.

WASHER WHIRLPOOL WFW95HEDW0 "arrived on site to inspect washer with water in door gasket. Upon further inspection, I placed the unit in diagnostics and it showed error codes F5E2 and F8E3. I cleared the codes and continued with testing. At the end of diagnostics, there were no error codes and the unit operated as designed. I did find a large amount of suds in the unit while testing. Advised customer to cut back on detergent use. I found that there was some water still standing in the drain area of the bellow. Using my wet vac, I got the water out ad inspected the bellow and found a large amount of debris in the drain ports of the bellow. I cleared the debris ad then inspected the drain pump and found it to be clear. I vacuumed out the inside of the pump for any debris that I could not see. Ran the unit through diagnostics again and it operated as designed with no error codes showing. No water leaks observed during service, job completed."

Near Laminar Creek Road, Cedar Park, TX 78613
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL MDB4949SDH3 "arrived on site and set dishwasher into diagnostic cycle and found saved error F8e3, f8e2, ran a diagnostic cycle and found all functions are operating properly. Customer is experiencing cycle stopping after 5 minutes. Replaced control board and began a cycle on normal and observed it for 10 minutes. No further repair is needed at this time job complete"

Near Wildcat Hollow Dr, Kyle, TX 78640
James C.

James C.

REFRIGERATOR KITCHENAID KORU06RSSS00 Arrived on site and tested operation. I found unit set to it’s warmest setting and the temp in unit is down to 29 degrees. I found the thermostat to be faulty. Collected diagnosis which applies to quote. ; ordrng 1 2303662 (thermostat)

Near Co Rd 175, Leander, TX 78641
Arthur B.

Arthur B.

MICROWAVE KENMORE 790.8032331 Arrived onsite for customer complaint of OTR microwave fuse blown and not coming on. Removed access cover and found incorrect fuse installed. Installed proper fuse and reassembled. Powered up unit and tested. Unit now comes on. Heated 1 cup of water @ 2mins. Water was boiling with no issues. No other issues found.

Near Jake Spoon Dr, Killeen, TX 76549
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD9400SU0 arrived on site and inspected dryer and found S 22 error in the first 10 minutes of operation. Measured original thermistor resistance comparing it to a new one and it was 40% higher.Replaced thermistor and air code still pops up. Spoke with tech line and they recommended confirming harness is good and after checking they recommended replacing the control board. Remaining labor and control board will need to be collected on second visit.; ordrng 1 WPW10110641 (cntrl-elec)

Near Barton Creek Blvd, Austin, TX 78746
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG540H0ES1 "Arrived on site for range, baking cycle not working and burner flames on cooktop are to high. Per diagnostics and tested bake mode, found spark igniter sparking but not igniter burner. Gained access to bake igniter and adjust igniter and tested. Lowed cooktop flames and tested. All tested good."

Near Tradinghouse Creek St, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS965CIAM01 "Arrived on site for filter housing issue. Found filter housing door unable to open. Forced housing open found housing not correctly mounted to side wall inserts,installed housing correctly to liner inserts tested door closure on housing unit working as designed installed water filter customer provided water dispensing"

Near W 13th St, Austin, TX 78703
Diego G.

Diego G.

COOKTOP ELECTROLUX EW30GC60PS Arrived on site. Check for right front burner issues. Found Right front valve bad not allowing burner to adjust. Will need to order correct valve to repair unit. Office to reschedule; ordrng 1 316560902 (valve)

Near Lipan, TX 76462
Diego G.

Diego G.

COOKTOP ELECTROLUX EW30GC60PS Arrived on site. Check for right front burner issues. Found Right front valve bad not allowing burner to adjust. Will need to order correct valve to repair unit. Office to reschedule; ordrng 1 316560902 (valve)

Near Lipan, TX 76462
Diego G.

Diego G.

COOKTOP ELECTROLUX EW30GC60PS Arrived on site. Check for right front burner issues. Found Right front valve bad not allowing burner to adjust. Will need to order correct valve to repair unit. Office to reschedule; ordrng 1 316560902 (valve)

Near Lipan, TX 76462
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site. Checked for rack issues. Found right rail for upper rack broken. Replaced rail and cycled, all functions tested OK. No leaks present. Job complete"

Near Luling, TX 78648
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site. Checked for rack issues. Found right rail for upper rack broken. Replaced rail and cycled, all functions tested OK. No leaks present. Job complete"

Near Luling, TX 78648
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site. Checked for rack issues. Found right rail for upper rack broken. Replaced rail and cycled, all functions tested OK. No leaks present. Job complete"

Near Luling, TX 78648
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS970CIDE01 "Arrived on site for nosiey unit, fan RF EVAP complete frosted cause fan to ice up, advised customer on defrost failures, signed waiver and will return with therm, no leaks on site ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (FAN)"

Near Westmeadow Trail, Round Rock, TX 78665
Thomas L.

Thomas L.

REFRIGERATOR FRIGIDAIRE FPRU19F8RFE Arrived on site for no cool condition. Found that the unit control has failed. Replaced control and unit now starts up properly. No water is hooked up to this unit.

Near TX-29, Kingsland, TX 78639
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4955HW Arrived on job for complaints of not filling with water. Ran diagnostics and no codes. Washer filled to normal level. Operation of washer normal. No leaks detected at time of service.

Near Cabob St, Austin, TX 78744
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF320PADS2 "arrived on site to inspect dishwasher plastic burning smell. Placed the unit in diagnostics showing no error codes. Unit operated as designed. Removed toe plate ad inspected underneath and no evidence of any burnt parts/plastic. Removed outer door panel to inspect control and dispenser and found no evidence of burnt plastic. Removed the unit from its space ad found no evidence of anything being burnt. Advised customer of my findings. No water leaks observed during service, job completed."

Near S Bell Blvd, Cedar Park, TX 78613
Arthur B.

Arthur B.

DRYER MAYTAG MEDC215EW1 Arrived onsite for customer complaint of dryer not starting. Removed back panel and found proper 240V. Checked thermal fuse and found thermal fuse open. Removed and replaced thermal fuse. Reassembled and tested. Dryer now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Tammy Dr, Copperas Cove, TX 76522
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and inspected washer and found customer is having difficulty at start of cycle, explained how correct loading procedure affects the water cycle. How much detergent is correct, how each cycle operates. Found that all functions are operating properly on washer, no water leaks from connections at time of service, job complete."

Near Lakeview Blvd, New Braunfels, TX 78130
James C.

James C.

REFRIGERATOR WHIRLPOOL ED5LHAXWB00 Arrived on site and tested operation. I found the dispenser motor making a loud noise and shaft is not turning. Removed motor access panel and found to be completely frozen over. Instructed customer that I would have to remove the ice to access motor and it is possible that the harness is damaged due to the ice build up. Removed ice from housing and found harness to be good. I found the auger shaft tube full of ice as well and removed ice build up. Installed new motor and drilled a weep hole in the motor housing cover. Tested operation and found unit now working properly. Job complete

Near Sydnee Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE KITCHENAID KERC608LSS0 Arrived on site to test unit for unit not showing display. Test unit and found oven still heating just no display. Found bad display board. Replaced board. Test unit after replacing board and unit showing the display job complete all buttons and function working correctly at this time.

Near Marble Crest Dr, Austin, TX 78747

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