"Arrived on site to test unit for broken inner glass. Replaced glass, tested unit, unit working as designed. Job complete."

"Arrived on site to test unit for right RC door gasket torn. Verified gasket needs replaced. Replaced gasket, unit working as designed. Job complete."

Arrived on site for microwave not heating. I inspected the unit and work area. I found the diode shorted. I replaced the diode and tested the unit. It is now working as designed. Job complete.

Arrived on site for range broiler not working. I Inspe Ted the unit and work area. I tested the broil and found it not coming on. I gained access to the control and found the connector for the broiler damaged. I replaced the connector and retested the unit. It is now working as designed. Job complete

Arrived onsite for DOOR WON'T LATCH SHUT. Upon arrival inspected unit and found latch n has failed. Need to replace latch. Replaced latch. Door on unit closes correctly. Job completey

Arrived onsite for damage on bottom right side door. Upon arrival. Replaced door and name plate. Job complete

Arrived on site to install previous diagnosed part. I removed the diffuser and replaced it with new. I tested the unit and found it working as designed job complete.

"Arrived on site to test unit for gas leak, tested unit not able to detect any gas leak, applied bubble solution on all connections points, not detecting bubbles forming or smell of gas, advised customer to use unit if they are still detecting gas smell while the unit is not being used to call us back, call safety to report my findings sr#7734430030, unit is safe to use and is running as designed, no leaks detected job complete"

"Arrived on site to test unit for ice maker leaking, tested unit found IM fill tube was not on properly causing water to leak out during fill secured tube properly, ran diagnostics cycle, water is now filling properly, no leaks detected job complete"

"Arrived on site to replace previously diagnosed control, replaced control,ran unit through diagnostics, all components running as designed, turned unit on normal, float switch is working properly, no leaks detected job complete"

Arrived outside for a washing machine that is not filling with water and its flashing an F8 E1 (low/no water detected during fill) error code. Brand-new units of diagnostics and did confirm the customers complaints. Check the bows and found the hot water valve not allowing water through. Replaced the water valve and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site for a washing machine that wont start cycles. Inspected unit and work area. The customer advised that the unit will not spin and once you start the cycle, then it will just make a buzzing noise and not do anything until it says that its completed the cycle. Did confirm the customers complaint and replaced the capacitor. Tested the unit and the unit begin to work and operate as designed. Call complete."

Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. Confirmed customers complaint and ran through diagnostics on the refrigerator. Found all components seemingly working except when we got to the icemaker error codes. The icemaker read an E5 (timed out ice) indicating a failed motor or thermistor. Replaced the icemaker and tested the unit. The unit harvested as designed in test number 57 and filled as designed in test number 45. Advise the customer to give the unit 24 hours to make ice and the unit is working as designed. Call complete.

"Arrived on site and inspected refrigerator and found it is 48?, removed evaporator cover and there is no frost pattern. Send pictures to KV/service management. Spoke with GC and MS. Customer only needs a patch on the sealed system that will allow it to run for 3 to 5 months. Customer is willing to sign what ever waiver is necessary to make that happen. GC is willing to consider patching the refrigerator so it operates for as long as the customer needs to."

Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time.

"Arrived on site ,replaced gearcase . Found also actuator housing was cracked . Replaced actuator from truck stock . Ran calibration and diagnostics. All checked normal. No water leaks detected at time of service. Job complete."

Arrived on site for freezer door not shutting properly . Found gap in gasket center of FZ door allowing air in and causing frost build up. Removed frost and heated up gasket and added some perma gum under FZ gasket . Door is sealing tight . No water leaks detected at time of service. Job complete

Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304. After doing so I tested unit and found unit operating as designed. Job complete.

Arrived on site for an icemaker that is not making eyes. Inspected unit and work area. They confirm the customers complaint and found the icemaker stuck and a dispensed position but would not move. Check voltage to the icemaker and found proper voltage. Attempted to wiggle the tray and found the tray broken off the motor. Replaced the icemaker and tested the unit. The unit is now working as designed. Call complete.

"JM: Arrived onsite to inspect dishwasher tripping breaker toward the end of a cycle. CX reports problem is intermittent. I placed the unit in diagnostics and checked for error codes. The unit showed no error codes. I tested the unit through a diagnostic cycle and the unit passed the test with no interruptions. I tested line 1, neutral and ground connections and the were properly installed. I tested amp draw to the heating element and it was good. I found a heavy layer of foam in the tub. I checked the rinse aid dispenser and it was set to max. I checked the bottom kick plate for signs of water residue and found a light layer of water residue on the kick plate. I advised CX on detergent use, set rinse aid dispenser to lowest setting and tested unit. Operational test good, no leaks observed during service. Call complete"

"JM: Arrived onsite to install previously diagnosed and ordered parts. R/R compressor, drier and service port and tested. Operational test good, no leaks observed during service. Call complete."

"Arrived on site for icemachine, inspected unit and work area. CX complaint was unit making some rattling noises I found that the unit is not leveled properly and its not able to get properly leveled since there missing tiles under the units flooring and the Current title in home is to tall to slide the unit with the legs properly leveled. Advised CX to remove old existing tile thats under the machine so it can sit more leveled. No leaks where observed during service. Job completed."

"Arrived on site to inspect microwave sparking. Upon further inspection, the customer advised that when they use the microwave first thing in the morning, it will make a popping noise. I tested the unit and it is operating as designed. I pulled the unit from the wall and removed the cover to inspect the components inside. I tested the unit again and found no evidence of popping or any parts arcing. Customer advised the unit hasnt popped in the last 2 days. I contacted Whirlpool Safety and spoke with Monica and advised of the complaint and my findings. I advised I could not duplicate the issue and found no damage to the unit. Monica provided Ref #7734483239. I advised the customer to video the unit each day when they use it for the first time and attempt to catch the unit making the noise and if the unit does make the noise again to call it in for service. I provided them with the reference number provided by the manufacturer. No repairs needed at this time, job completed."

Arrived on site for washer leaking. Upon arrival confirmed issue. Found leak still occurring from fabric dispenser. Called techline and spoke with Adrian sr#7734523886. Was informed whirlpool would put info up for lead review and contact customer regarding further steps. Call complete

"Arrived on site to diagnose washer that was stuck in drain loop. Was able to cancel cycle and drain the unit. Ran error codes and found F7E7 for motor bot reaching RPM. Cleared code and ran high speed spin. Verified unit working as designed, no errors repeated. Unit now passed diagnostic and starts a normal cycle. Call complete."

Arrived on site to install heating element per SP W11540964. Install updated heater with correct bushings. Unit now working as intended. Call complete.

JM: Arrived onsite to inspect oven temperature being to hot and needing calibration. I temperature test the oven at 350?. Preheat read at 413? with oven set at 350?. Oven cycled on the low end to 342? and on the high end to 381? averaging 361?. Oven is running 10? to hot and needs to be calibrated down 10?. Adjusted oven and tested. After calibration oven is averaging at 351?. Operational test complete. Call complete.

"Arrived on site for refrigerator, inspected unit and work area. Found cold water coming from dispenser. I instructed CX that water wont be so cold to avoid getting frozen. Using more than 3 cups of water can impact how cold the water will dispense. CX understood and was glad some one explained it. Unit is operating as designed. No leaks where observed during service. Job completed."

"Arrived on site for washer, inspected unit and work area. Tested unit in diagnostics and no stored error codes where found. Inspected gear case for any oil and no oil leaks where found. I then removed the basket and found pocket change on the agitator plate. Removed all lose change and reassembled. Retested and found no strange noises. Unit is operating as designed. No leaks where observed during service. Job completed."

"Arrived on site for microwave door. Inspected unit and work area. I found the microwave door skin dented. I replaced the skin, no more dents are present. CX was letting me know that the new door glass I installed was darker. I explained to them its the same it just looks darker installed. Job completed"

Arrived onsite for dishwasher that is leaking at the door. Upon inspection I that the tub was warped in the upper left corner causing the leak. I adjusted the tub at tested and found the the leak seem to have been fixed. Job complete.

Arrived onsite and tested unit for not drying. Found heater is coming on in diagnostics. Provided customer with use and care and best practices instruct. All checks good. Unit is now operating as designed.

Arrived onsite and found customer had a few concerns about design. Provided install and use and care instruct. Unit is now operating as designed. All checks good. Advised customer on previous repair and on best practices.

Arrived on site for oven door making noises. Inspected unit and work area. Found side trim lose and not in its proper place. I fix the issue and tested. Unit is now operating as designed. Job complete.

Arrived on site to install a new heating element. I verified the model and serial number fall in range of service pointer W11540964. I installed a new heating element according to the service pointer. I tested the unit and found it working properly. Job complete.

"Arrived onsite for door seals/gaskets are coming loose, peeling off ,also not holding temp due to issue. Upon arrival inspected unit and found RC door gasket not secure and off of door in certain spots. Replaced door gasket. Used heat gun to help form the new gasket. Wiped down condensation on top of RC cabinet. Unit is operating as designed. Job complete"

Apt 2066Arrived on site for fridge not cooling properly . Found evap covered in frost . Temp set to coldest and diffuser set to coldest . Steamed out evap. Tested and found heater and thermistor normal. Fans working . Recommended leaving diffuser on cold not coldest setting . And keeping control at recommended setting . No water leaks detected at time of service. Job complete

Arrived on site to test unit for unit leaking. Test unit and found unit leaning to the left. Leveled unit and ran unit in express wash and no water leaking. Job complete. If unit leaks again we will need 2 hour job to pull unit out.

Arrived on site to replace heating element under special project. Replaced element test unit and unit test good job complete. No leaks present at this time.

"Arrived on site to inspect dishwasher noises. Upon further inspection, I placed the unit in diagnostics showing no error codes and tested. The unit operated as designed. I inspected the spray arms and found the lower spray arm beginning to separate. I removed and replaced the spray arm and retested. Unit continues to operate as designed. No water leaks observed during service, job completed."

"Arrived on site to replace compressor from previous diagnosis. Replaced compressor, and charged with nitrogen at 135psi. No signs of any leaks. Vacuumed system down and charged to specs. Frost pattern developing nicely on evap. Job complete."

Arrived on site for cooktop inspected unit and work area. Tested burners and one of the infinite switches was broken. I replaced that one and tested. Unit is now operating as designed. Job completed.

"Arrived on site to install previous diagnosis parts. Gain access to unit installed the blanket on dishwasher. Tested unit, working as designed. No leaks observed during service."

Arrived on site to inspect cooktop. On inspection found that the cooktop had the seal on the right back corner was incorrectly installed at manufacture. Due to risk of the cooktop fracturing or water getting into 240 Vac area we replaced the unit.

"Arrived on site to inspect wall oven/microwave combo unit not heating properly. Upon further inspection, the customer advised that they recently had an inspector out for their one year inspection and were told the oven isnt hearing properly. I placed the unit in diagnostics and checked for error codes and found F6E4. I removed and replaced the main control and tested temps. Temp readings were 399 at preheat. Additional readings were 347, 389, 333, 382, 336 for an average temp reading of 357.4 degrees. I advised the customer of my repairs and temp readings. Job completed."

Arrived on site to inspect burner not igniting. On inspection found that the center burner igniter only sparks every 4th time. Changed the igniter out and the module. Tested the unit working as designed.

Arrived on site to inspect vent hood lights not working. On inspection the fan works has issues changed the transformer out and the light bulbs out. Light was intermittent coming on.Found a pin in the harness that needed to be reseated.Tested the unit and working as designed.

"Arrived on site to inspect microwave door with moisture inside. Upon further inspection, I found dry moisture streaks inside the door (photos). Also, customer advised that the door squeaks when opening/closing. I tested the door and it squeaked just as I opened it fully. I removed the door and checked the hinges and found the top hinge had a burr. I removed the burr and installed a new door and tested the unit. Unit is operating as designed. Job completed."

Arrived on site and inspected dryer and found it is igniting properly but the flame only stays on for 10 seconds. Recommended replacing flame sensor. ordrng 1 WP338906 (Flame sensor)

Arrived on site to remove unit and leveled unit. Removed unit will need to go back to secured unit.

Arrived onsite for builtin refrigerator that is not cooling. Upon arrival I found the unit turned off. I turned unit back on and Monitored the evap for 10-15mins and found that the frost only reached the cap tube. And there is a hissing noise that can be Heard coming from the evap and when you turn the unit off theres a sound that sound like water falling through the unit. ; ordrng 1 W10841139 (COMPRESSOR) and 1 WP2306093 (Fc evap) and 1 Uvdryer (Uv dryer) and 1 Accessvalve (Access valve) and 1 Nitrogen (nitrogen)

"Arrived onsite for refrigerator that is building up frost in the freezer section and the icemaker would leave large blocks of ice in the ice bin. Upon inspection I found that the slider where falling causing the frosting issue. Upon further inspection I found that the ice maker would not harvest and the was ice blocking the fill tube Combined with the evidence of water running down the back of the icemaker in to the bottom of the freezer and freezing looking Sort of like a frozen waterfall it Indicates that the water Inlet valve may be Weeping. I am ordering 1x Water inlet valve, icemaker And returning with sliders to complete call. ordrng 1 WPW10420083 (Water inlet valve) and 1 WPW10281342 (Ice maker)"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I went to test temps and found both compartments were warm and the compressor is on. I pulled the unit out and found the condenser coil lines were badly corroded as was the heat exchange. Compressor showed .79amps. Also found where the unit had leaked water or possible condensation from the refrigerant lines and corroded the pan at the back of the unit (photos) and leaked on to the floor (photo). ordrng 1 WP2188822 (Evaporator) and 1 W10160407 (Compressor kit) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 TJ90SF8404 (Access valve) and 1 WPW10143759 (UV dye drier)"

"Arrived on site to inspect microwave/oven wall combo unit not heating properly. Upon further inspection, the customer advised that they had their one year inspection and the inspector advised the unit was not heating properly. I placed the unit in diagnostics and checked error codes and found F6E4. Per tech sheet, I removed and replaced the main control and cleared the code and test on Bake at 350 degrees. My temp reading at preheat was 396. Next five readings were 344, 388, 330, 386, 343 for an average temp of 358.2 degrees. I advised the customer of my repairs and test results. Customer requested to replace the inner door glass due to it being scratched. I am,ordering the glass and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 09/09/22 per MS. ; ordrng 1 W11455100 (Inner glass) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site to install previous diagnosis parts. We installed parts that were listed in Technical Service Pointer #: W11329116C. On inspection we found the right door gasket was torn on the top and the bottom flap of the gasket was missing. ordrng 1 W10917313 (Door gasket)"

Arrived on site and inspected refrigerator and found customer was experiencing rattling noise coming from fresh from evaporator. Removed fresh food evaporator and Styrofoam broke in the process. Found ice inside of evaporator fan. Reinstalled fresh food evaporator cover for the time being but a new one will be needed; ordrng 1 W11610999 (Ff evap cover)

Arrived on site to test unit for not completing wash cycles. Found motor was not engaging. Ordering motor and run cap. Office to reschedule. ; ordrng 1 W11428524 (Capacitor) and 1 W10890624 (Drive motor)

"Arrived on site and found range loses power intermittently, inspected terminal block and found suppressor is burnt. Incoming power is correct, will bring back suppressor, Main harness and control board; ordrng 1 W11175842 (Suppressor) and 1 W11171883 (Main harness)"

Arrived on site to diagnose a range with door separating. Found stainless skin separating from door glass and rf foot and foot bracket damaged. All three parts will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11176456 (Panel) and 1 W11172758 (Leg bracket) and 1 WPW10058460 (Foot)

"Arrived on site to test unit for F6E1 error, tested unit found error code present, sensor reading oven temp at 78 degrees, open oven and noticed its way hotter then that 150-200, customer stated that last time she used oven was 6 days ago, broil element is at 300 degrees and is cycling on its own, stuck relay causing oven to heat up, need to replace control and sensor to fix issue, turned power off to unit due to potential fire hazard, customer can still use top gas burner but will have to light with match, ordering control returning with sensor as well, office to reschedule ; ordrng 1 W10803488 (Control board)"

Arrived on site for range turning itself on. I inspected the unit and work area. I powered the unit on and found fault code for stuck eye in diagnostics. I found the turning the broil on by itself. I am ordering the control to complete the repair. The office will reschedule when we have eta on part; ordrng 1 W10894098 (Control)

Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. The customer advised that the unit did make three batches of ice but completely stopped again there afterwards. Check the unit and found ice frozen in the fill tube again. Chipped out the ice and was able to get the water to flow freely down into the icemaker assembly again. Spoke to CS and was advised to go ahead and order the door due to potential issues with the filter Peter. Ordering the door in the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 LW11026429 (Stainless door)

"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that the unit stopped cooling all together and immediately when the compressor starts to run, all hes hearing is a clicking sound. Advised the unit has not called for over a week. Did confirm the customers complaint and replaced the starting device. Still found the unit pulling 6 A when trying to start. The unit would run for 10 seconds and shut off. Unit will need a new compressor, dryer, and coupler for repair. Ordering parts plus the nitrogen and r600 kit and the office will need to contact the customer about a return date due to an out of stock and PSP item. Please schedule service for at least two hours if not three on return visit.; ordrng 1 W11370574 (Compressor) and 1 W11490399 (Drier) and 1 W11506635 (Coupler) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit)"

"Arrived on site to test unit for F2E1 error, tested unit found unit unresponsive to controls and error displayed on console, cycled power, error code still present no loose connection found on UI, will need console to fix issue, ordering part, office to reschedule ; ordrng 1 W11232121 (Console)"

Arrived onsite for refrigerator that is not cooling. Upon arrival I found that the unit was unplugged. I plugged unit in and plugged amp thermostat this took around 10mins and the amp draw did not go past .7 I then monitored the evap for another 10mins and found that it did not develop a complete frost pattern only the bottom 3/4 coils had frost. I am ordering 1x ss. 2hrs r600. Office to order parts and reschedule. ; O-emld tckt

"Arrived onsite for a microwave that pops the breaker and fuse when attempting to use the vent hood function. Upon inspection I found that the hood control board was ground to the chassis. Causing the issue I am ordering blower motor and the board and another fuse . Office to reschedule ; ordrng 1 W11409092 (MOTOR-FAN) and 1 W11443149 (PCBA, Hood Contro) and 1 W10138793 (Fuse)"

"Arrived on site for refrigerator not cooling, inspected unit and work area. Found unit running and all fans running but compressor was not running. Inspected the inverter and found it flashing 3 times and pause and again. Spoke to GC and said it would need a new compressor. Im ordering a sealed system repair for compressor, dryer, access valve and new inverter. Ordering autho from sealed system. ; ordrng 1 W11087200 (Inverter) and 1 W10832994 (Compressor) and 1 WPW10143759 (UV DRYER) and 1 W11506635 (Access valve)"

"Arrived on site to inspect refrigerator water dispenser not operating properly. Upon further inspection, I tested the water dispenser measured dispense and it failed to dispense 8oz. I removed the filter and retested and it operated as designed. I contacted techline and spoke to Chris and advised of the complaint; along with my findings and history of the unit. Chris recommended testing the water harness with a hardness test kit, but hes advising that the filter is bad. I advised him that the filter was just replaced less a month ago and the previous 2 filters were replaced within 2 months prior. Also advised that the filter head has been replaced 2 times as well. Also mentioned the customer has a water softener system. Chris provided SR #7734521427 and recommended testing the hardness o f the water and provided a part number for the kit. He advised that if the the water is hard then the filter is doing its job in filtering the water, but if the water is fine, then the filter is bad. I explained this to my customer and advised that well have to take steps in getting results on this unit. I provided the SR# to my customer and am ordering the water hardness kit and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 09/09/22. I will return with all prescreened parts. No water leaks observed during service.; ordrng 1 WP350924 (Water hardness test)"

Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found defrost problem in fc. Found thermistor results for Rc/Fc thermistors 4.1k/9.7k. Found bi metal harness failure as well as hv control no reading unit temps and goin into defrost on its own. Will need office to reschedule once availability of parts is known; ordrng 1 W11566892 (Harness) and 1 W11440346 (Control)

"Arrived on site to diagnose washer that was stuck in spin. Once unit is plugged in it just spins and spins and will not allow you to power off or cancel the cycle. Checked under unit and found the capacitor had leaked out all fluid and failed. Replaced capacitor and reteste,d, but unit is still spinning. Ordering motor, control, harness, and UI to resolve. Office to schedule, control is first part to be replaced. ; ordrng 1 W11556725 (Control) and 1 W11561182 (UI) and 1 W11590868 (Lower Harness) and 1 W11026785 (Motor)"

Arrived on site for washer not completing cycles. Upon arrival confirmed issue. Found f7E4 error in diagnostics. After further tests I found slider broken and not engaging basket. Rescheduled customer for 09/08/22 to complete repairs.; ordrng 1 W10734521 (Slider)

Arrived onsite for sealed system failure. Unit is running fans and compressor are running but only pulling 0.4 amps with no frost pattern. Ordering. Compressor and evap to repair. Corrosion present on the drip pan loop but no evidence of dye on or around the compressor. Office to reschedule. ; ordrng 1 WPW10507886 (Compressor) and 1 W11256565 (Evaporator) and 1 WPW10143759 and 1 W10913906 (Access valve)

Arrived on site for dryer not powering up. Found unit is working but making a lot of noise and vibration . Ordering noise kit . No lint build up at time of service. Call to set return . ; ordrng 1 W11401018 (Noise kit)

Arrived on site for door seal issues. Found liner channel warped preventing proper gasket installation will need to order new door and gasket; ordrng 1 LW10672972 (Fresh food door ss)

Arrived on site to test unit for upper rack falling. Found adjusters broken. Found new adjusters are wrong ordering new adjuster ; ordrng 2 WPW10546503 (Adjuster)s

"Arrived on site to IM not producing ice. On inspection found that the new filter was not inserted all the way. Corrected the filter, tested in diagnostic mode and found the pump was not working as designed. Order pump and reschedule. No leaks observed during service.; ordrng 1 W11542868 (Pump)"

Arrived on site to washer bouncing. On inspection found a shock had popped off. Replaced suspension and tested in diagnostic mode. Unit working as designed. No leaks observed during service

Arrived on site to inspect IM bin with hole. On inspection the bottom of the bin was half missing. Install new bin. Unit working as designed. No leaks found during service.

Arrived onsite for washer that is no complete wash cycle. Upon inspection I found that there was a lid latch code and I also found that the lid latch was broken. I swapped out the latch and tested the unit and found that there was a new. Ode and the unit would not agitate or spin. I replaced the control and tested the unit and found unit operating as designed. Job complete.

Arrived onsite for refrigerator that has moisture/ condensation on the freezer side door and in the cabinet as well. Upon inspection I found that doors were not sealing up against the chassis properly. I adjusted the chassis using the set feet and I also sealed up any gaps I could find using the adhesive. Job complete

"Arrived on site to diagnose wall oven not heating. Tested unit and found igniter is glowing, but barely gets orange and not strong enough to close the safety valve circuit. . Customer approved. Replaced igniter and tested unit. Verified proper ignition and unit working as designed.Call complete."

"Arrived onsite to inspect washer not filling with enough water during cycle and leaving white spots on clothing. I found a service pointer in service matters that matches exactly what the CX is reporting.

"Arrived on site for fridge not making ice . Put IM into harvest . Maker would just keep harvesting and never actuate valve . Jumped valve and water filled IM. Replaced icemaker . Ran harvest ,all checked normal and filled properly . No water leaks detected at time of service. Job complete"

Arrived on site replaced valve . Ran diagnostics and no water leaks detected at time of service. Job complete.

Arrived on site. Installed a new main control powered unit on all fans and compressor powered on.

Arrived onsite for an refrigerator that has inoperable LED lights in the top of the refrigerator section. Upon inspection I found that the front top LED on the icemaker had went out causing the issue? I installed new LED. And tested unit and found unit operating as designed. Job complete.

Arrived on site for a refrigerator leaking. Upon further inspection I found the unit leaking from the water line close to the wall. I informed the customer this repair would not be in warranty.Call complete.

"Arrived on site for no ice. Found ice in mold,raised and lowered bail arm icemaker not running through a harvest bypassed internal fuse icemaker started a cycle diagnosed a defective icemaker. Replaced icemaker powered on icemaker,icemaker ran through a cycle and filled with water.

"Arrived on site for a washing machine that was leaking. On arrival the customer stated it is an intermittent leak. They found it has done it twice, and the first time there was much more water than the second. They provided a video of the leak and it was dripping from the bottom back. I found the unit stacked. I gained access to the back of the unit and ran a diagnostics cycle, a normal cycle for 10-15 minutes, and all the valves individually. I was not able to replicate a leak. However, I found the unit had created suds build up that filled roughly 1/3 of the tub while testing. I informed the customer that the leak could be due to over sudsing, or it could be the auto dispenser is not working properly and dispensing to much soap. Thus, creating to many suds. However, due to not being able to replicate the leak I could not be certain. Due to this I advised the customer on doing a clean cycle to clear the suds and possibly using a different soap and to monitor the unit for over sudsing. If the leak continues I advised the customer we will need a second tech to remove the unit

"Arrived on site for refrigerator, inspected unit and work area. I inspected unit and found RC LED module out.

"Arrived on site to follow up on sealed system repair. Evacuated system, which was slow to evac. Removed compressor, and had to cut out a section of pipe on the return line that been pierced. Replaced dryer and vacuumed. Verified unit holding vacuum for mins. Charged to 5.5oz. Verified frost pattern formed. Call complete."

"Arrived onsite for microwave starts and operates, but does not heat. Test unit and would not heat cup of water. Inspected unit and found blown diode and test capacitor and microfarads is not in range. Job complete"

"Arrived on site for washing machine being locked. I inspected the unit and work area. I gained access to the latch and manually opened it. I powered the unit on and found it stuck In Flood mode. I pulled the pressure sensor and blew through it. I found the sensor was stuck, once i blew into it the unit unlocked and stopped draining. I ran a diagnostics cycle and found it working as designed. I found the unit sensing water level properly. If the problem happens again it will need a pressure sensor. Job complete."

"Arrived on site for washing machine making a loud noise. I inspected the unit and work area. I found the bearings going out and howling. I gained access to the rotor stator and found the stator cracked in multiple locations

"Arrived on site to inspect wine cooler beeping intermittently. Upon further inspection, I tested temps using my multimeter with thermal couple and found the temps to be 53 degrees on a setting of 55. Also found the UI display missing digits. Checked the fans and all are operating as designed. Changed the temp on the control panel to verify the digits missing.

"Arrived on site to install previously diagnosed and ordered parts. Due to the evaporator failure, I removed and replaced the evaporator and drier and vacuumed the system. Pressures held good. I installed 5.75oz of R134a refrigerant and tested the unit. Unit is operating as designed and pressures were good. No water leaks observed during service, job completed."

"Arrived on site and inspected dryer and found it is not heating, disassemble dryer and found cut off has failed. Customer already has a new one on hand and after replacing it dryer is heating properly. Job complete

"Arrived on site and found start button is loose, disassembled control panel and found plastic behind button is broken, took picture

Arrived on site for washing machine leaking. I inspected the unit and work area. I found the bellow torn and the outer retaining ring off.. I installed a new bellow and filled the tub with water. I found the unit no longer leaking.

Arrived on site for refrigerator needing previously diagnosed sealed system. Upon arrival confirmed issue. Replaced compressor dryer and access valve. Pulled vac after verifying unit had not leaks with nitrogen. Recharged system with5.5os of refrigerant. Equalized psi was 55 and run time pressur3s were 0/150 and stable. Informed customer to give unit 24 hrs to cool and additional 48 hrs o fill bucket with ice. Call complete