We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Georgetown, Texas 78626
Chris
Job Details: 05/13/2025
Arrived onsite to inspect dishwasher console pealing upon further inspection found console is pealing remote console & replaced W11460908 tested cycles unit 8s working as designed no leaks observed during service
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Elgin, Texas 78621
Leonardo
Job Details: 05/13/2025
"Arrived on site to inspect unit due to breaker tripping even when the unit is not in use. Customer reported that at times, the breaker is found tripped in the morning despite the unit not being operated. Tested the unit and found no direct short. Power cord tested good. Noted that the only component drawing power while idle is the display board. Replaced the control board, tested the unit, and confirmed proper operation. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Manor, Texas 78653
James K
Job Details: 05/13/2025
"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11750811 fill tube adaptor and W11396033 FC door switch. Tested unit and now unit is functioning as designed. No water leaks detected at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Kingsland, Texas 78639
Miguel
Job Details: 05/13/2025
"Arrived on site for refrigerator making noise again. Found ice building around fan again. Found extension was pointing up so all water was leaking over. Got steamer and cleared all ice. Properly set extension, verified operation. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Georgetown, Texas 78626
Chris
Job Details: 05/13/2025
Arrived onsite to inspect washer leaking upon further inspection customer stated she didn't know where the water came from ran diagnostics found no errors ran normal cycles about 30 minutes couldn't duplicate issue never seen a leak from unit unit is working as designed no leaks observed during service
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Liberty Hill, Texas 78642
Lou
Job Details: 05/13/2025
"Arrived on site to install previously diagnosed and ordered parts. Due to the control panel failure and the upper blower rattling, I removed and replaced both parts. While doing such, I found the lower oven control was covered in cooking grease/oils on the bottom half of the control due to the upper fan vent leaking air (photos). Using some foil tape, I sealed off the gaps in the vent and replaced the lower oven control and reassembled the unit and tested. Unit is operating as designed. Job completed. W11448962, W11449303, W11248652"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Austin, Texas 78757
Justin
Job Details: 05/13/2025
Arrived on site to replace dented fridge door. Replaced door and tested unit is functioning properly and as designed to. Took picture of new door installed
We serviced a
MAYTAG WASHER
Model MVWB835DC2
Near Georgetown, Texas 78628
Wesley
Job Details: 05/13/2025
"Arrived onsite and found unit operating with unresponsive interface. Found good power and control with power live LED indicator. Repalced the console to repair. Unit is now operating as designed, w11120178."
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Elgin, Texas 78621
Leonardo
Job Details: 05/13/2025
"Arrived on site to test the unit for tripping the breaker. Set the oven to 500?F, and it preheated correctly without tripping the breaker. The bake element, broil element, and control board have already been replaced with the new style components. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Elgin, Texas 78621
Leonardo
Job Details: 05/13/2025
"Arrived on site for tripping breaker. Upon arrival, followed protocol for tripping breaker nuisance . Replaced bake element, broil element , and control . Test unit by heating to 500?. Unit is no longer tripping breaker. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Liberty Hill, Texas 78642
Chris
Job Details: 05/13/2025
Arrived onsite to inspect dishwasher not draining upon further inspection found bad pump & motor replaced W11416362 ran diagnostics & test cycles unit is working as designed no leaks observed during service
We serviced a
KITCHENAID OVEN
Model KOED530PSS00
Near Liberty Hill, Texas 78642
Chris
Job Details: 05/13/2025
Arrived onsite to inspect unit tripping breaker upon further inspection customer stated electrical was here & replaced the breaker i pulled unit from wall replaced both control W11598200 & W11448962 test unit at 350unitran without tripping breaker unit is working as designed called safety with findings sr#7741507488
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS11
Near San Marcos, Texas 78666
Andrew
Job Details: 05/13/2025
"Arrived on site to test unit for mold building up in and around FC door gasket. Model and serial number on file are for old unit. Updated M/S and verified through entitlement unit is covered through 1yr manufacturing warranty. Found a few drops were leaking from water dispenser and dropping down onto gasket causing issues. Recommend pressure regulator, hose kit, and FC gasket. Customer requesting AH only.; ordrng 1 W10786952 (Pressure valve) and 1 8212547RP (Line kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ13
Near Martindale, Texas 78655
Luis
Job Details: 05/13/2025
"Arrived on site for noise complaint. At time of visit unit running loud vibration noise from compressor compartment diagnosed tubing rubbing against back panel,removed panel adjusted tubing away from panel,reinstalled panel noise no longer present."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Leander, Texas 78641
Lou
Job Details: 05/13/2025
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the FC door and tested operations. Unit is operating as designed. No water leaks observed during service, job completed. W11551458"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS0
Near China Spring, Texas 76633
Brandon B
Job Details: 05/13/2025
Arrived on-site for light not working. Found the range light not working and intermittent light issues in the microwave. I'm ordering cover(8206382) and light(8206232a) for return visit. Will need to install control and interlocks also. No parts used. Office will need to reschedule. ; ordrng 1 8206382 (Cover) and 1 8206232a (Light)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS06
Near Austin, Texas 78749
Luis
Job Details: 05/13/2025
"3343Arrived on site for no water or ice. Diagnosed frozen water tank due to air leaking through between fan scroll and air tower,defrosted lines added sealer to gaps,ran diagnostic water dispensing, ran harvest test passed ran fill test passed. 212643; used 1 212643 (Sealer) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2455XTSS3
Near Austin, Texas 78701
James K
Job Details: 05/13/2025
"Arrived on site for unit not draining. Upon arrival, customer stated unit would not drain after a contractor installed new garbage disposal. Proceeded to check disposal drain and found knockout plug not removed. Removed plug and re tested. Unit is now functioning as designed. No water leaks detected at this time. No parts needed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Austin, Texas 78738
Luis
Job Details: 05/13/2025
"Arrived on site for defective drain pump that was just installed and leaking tubes. Replaced drain hose,water tube and external drain pump turned on water source no leaks,ran pump water drained no leaks. 8212547rp,w11539855,w11766555"
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW3
Near Leander, Texas 78641
Daniel A
Job Details: 05/13/2025
"Arrived on site to inspect washer dryer combo leaking. Upon further inspection, I found water on the floor all around the washer. I pulled the washer out and found an active leak from the hot water hose where it was connected to the valve. I found that it was not tightened enough. I tightened the connection and tested the washer. The washer is now operating as designed.no water leaks observed at the end of service. No one on site to sign"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near New Braunfels, Texas 78130
Andrey
Job Details: 05/13/2025
"Arrived on site to test unit for no ice production, tested unit found ice maker stuck mid cycle and is unresponsive, replaced ice maker and tested unit is now working properly, no leaks detected job complete installed W11700250"
We serviced a
MAYTAG WASHER
Model MVWB865GC1
Near Cedar Park, Texas 78613
Scott
Job Details: 05/13/2025
"Arrived on site , replaced gearcase ,stator, rotor , slider ,clutch,agitator ,W11550891,W10915701,W10754448,W10734521,W10915700,W11393685. Ran load calibration and diagnostics test wash. All checked normal. Nomwater leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model GTW460ASJ9WW
Near San Marcos, Texas 78666
Andrew
Job Details: 05/13/2025
Arrived on site to test unit for issues. Found unit is a GE washer and is documented in worked order as a whirlpool. Contacted PR and was advised to have customer reach out to warranty as we do not service GE under any warranty.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW0
Near Waco, Texas 76708
Brandon B
Job Details: 05/13/2025
Arrived on-site for dishwasher not draining. Verified the issue. Getting voltage to the drain pump but not draining. I installed drain pump(w10876537) and cy led unit. Unit is operating as designed
We serviced a
AMANA WASHER
Model NTW4519JW2
Near New Braunfels, Texas 78130
Tim M
Job Details: 05/13/2025
"Arrived on site to test unit for not functioning. Upon arrival customer stated when unit has power, its constantly running and will not shut off. Applied power to the unit, drain pump immediately engaged indicating a pressure system fault. Inspected pressure hose, found no kinks, punctures, or restrictions. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump is no longer immediately engaging. Ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Leander, Texas 78641
Daniel A
Job Details: 05/13/2025
"Arrived on site to inspect dishwasher start button not responding. Upon further inspection, I found that the control had an internal failure that prevented the start button from responding. I replaced the control and placed the unit into service mode to run through component testing. The unit is now operating as time. No water leaks observed duirng service. W11683480 no one on site to sign"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Manor, Texas 78653
James K
Job Details: 05/13/2025
"Arrived on site for unit door hard to close and open. Upon arrival, found catch on the door was faulty. Proceeded to replace W11429587 catch. Tested unit and now unit is functioning as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Temple, Texas 76502
Robert
Job Details: 05/13/2025
"WTW5057LW1 Arrived on site from previous visit to install part, I installed capacitor and tested product works as it's designed I also calibrated no water leaks visible from main water supply."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Round Rock, Texas 78665
Daniel A
Job Details: 05/13/2025
"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I am ordering the control to fix the issue. Office to schedule return service. No water leaks observed during service.W11608056; ordrng 1 W11608056 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Waco, Texas 76711
Robert
Job Details: 05/13/2025
WDF332PAMS0 Arrived on site for a dishwasher not washing dishes. On arrival I ran diagnostic and no error codes showed up. I noticed water was not turned on I pulled product out for the area and water valve was turned off to apartment. I turned i5 on a ran diagnostic product is working as its designed no water leaks visible from main water supply no parts used.
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDBM02
Near Elgin, Texas 78621
Matthew
Job Details: 05/13/2025
"Arrived onsite for unit not cooling. On arrival unit was plugged in, but room temperature in both compartments. Checked compressor compartment and Compressor as warm to the touch only running .5 amps. No frost pattern. Unit has sealed system failure and will need to be scheduled for 2 hr sealed system repair. Unit is R134. Office to reschedule. ; ordrng 1 W11536253 (Evaporator) and 1 2hr (2hr)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Waco, Texas 76708
Brandon B
Job Details: 05/13/2025
Arrived on-site for washer only getting hot water. I verified the issue. Found the hot water was hooked up to the cold and the cold to the hot. I fixed the issue and tested the valves. Unit is working as designed. No parts used.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW5
Near Waco, Texas 76708
Brandon B
Job Details: 05/13/2025
Arrived on-site for damaged washplate. Verified the issue. Installed new washplate(w10902814) unit is operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Austin, Texas 78737
Luis
Job Details: 05/13/2025
"Arrived on site for no ice. Ice compartment reading 9 ran optics passed,ran fan test passed,E5 error diagnosed a defective icemaker,removed housing found heater not secured to line installed a new fill tube heater and icemaker. Powered unit on ran harvest test passed ran fill test passed. W11087201,w11658802"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Waco, Texas 76708
Brandon B
Job Details: 05/13/2025
Arrived on-site for washer making noise. Found it making noise when agitating and spinning. Removed the washplate and found d 2 dimes. Removed them and cycled the unit. The noise is gone. No parts used.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Marion, Texas 78124
Tim M
Job Details: 05/13/2025
"Arrived on site to replace previously diagnosed part. Upon arrival replaced defrost heater (W11547652) and tested unit by running test 6, heater engaged and breaker did not trip. Unit is now running as designed, no leaks detected, job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near New Braunfels, Texas 78132
Andrew
Job Details: 05/13/2025
"Arrived on site and replaced RC evap harness(W11661567), UI(W11411871), evap motors(W11678257) and thermistor(W11661569). Advised customer to monitor. Job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near Round Rock, Texas 78681
Daniel A
Job Details: 05/13/2025
"Arrived on site to inspect refrigerator not dispensing water or producing ice. Upon further inspection, I checked the water supply from the home and found there to be no water supply from the home. The customer found that the home water was turned off. The customer turned on the water and I retested the refrigerator. The refrigerator is operating as designed. No water leaks observed during service. No parts installed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Georgetown, Texas 78628
Justin
Job Details: 05/13/2025
Arrived on site for water dispenser dripping. Inspected unit and found water does drip once you stop calling for it but only one or two drips. Did advise customer via whirlpool tech recommendation to keep cup at dispenser for a few more seconds customer agrees to follow this procedure. Door leaking has caused rusting to occur on the door. Notified claims and gave me the go ahead to order new door due to rusting. Ordering door office to reschedule ; ordrng 1 W11258441 (Freezer door)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near New Braunfels, Texas 78130
Andrew
Job Details: 05/13/2025
Arrived on site to test unit for constant draining. Found error codes pertaining to pressure sensor failure. Replaced control(W11603810) and unit completed diagnostics with no issues. Advised customer to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Leander, Texas 78641
Lou
Job Details: 05/13/2025
"Arrived on site to inspect washer leaking water. Upon further inspection, the customer advised that they found a large amount of water on the floor coming from underneath the unit. I placed the unit in diagnostics showing error code F0E5-off balanced load and F8E6-water hazard. Cleared the codes and continued with testing. While manually testing the valve, I removed a portion of the rear panel to check the sensor tube on the side of the tub. When I did this, I found water leaking from the water valve sensor area. Advanced through testing and engaged the drain pump to drain the water from the unit and gained access to the valve assembly and found it cracked. I placed the unit back into diagnostics and tested the other components and found the gearcase making a loud grinding noise during agitation and spin. Tilted the unit back and found gearcase oil and debris on the rotor. Removed the rotor and found a large amount of gearcase oil on the clutch and slider and found the clutch and slider were badly worn and rusting. I advised the customer of my findings and removed and replaced the gearcase, slider, clutch and valve assembly and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed at the end of service, job completed. Made recommendations for use and care, as well as, detergent use (water softener system). 11173597, W10734521, W11393685, W10754448"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Austin, Texas 78754
Scott
Job Details: 05/13/2025
Arrived on site for dead washer . Found control not responding and led on control not lit . Getting propervoltage and polarity at outlet . Replaced control W11607637. Ran calibration and test wash . All checked normal. No water leaks detected. Job complete Maintenance not on hand to sign ticket .
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Manor, Texas 78653
Andrew R
Job Details: 05/13/2025
"Arrived onsite for previously diagnosed parts. I installed the Tub, Basket, Belt, Capacitor, Motor, Screw, Filter, Washplate, Gearcase, Hub Nut, Splutch Assm W, and Shift actuator. Calibrated unit and ran diagnostic cycle. Unit now operates as designed and no leaks sighted during testing. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near New Braunfels, Texas 78130
Tim M
Job Details: 05/13/2025
"Arrived on site to test unit for tripping breaker. Upon arrival customer stated she has used this unit for a month with no issues, last week unit tripped the breaker once. Hasnt used it since. Unit is receiving proper voltage and has correct polarity. Inspected harness, found no pinched wires or evidence of shorting or arcing. Found bonding strap between G and N hasnt been fully removed and was contacting the frame. Started a bake cycle at 350?, after 10 minutes unit did not trip breaker.Per safety request, replaced control (W11548749), bake element (WP9755770) and broil element (W10856603). Removed ground strap and started a bake cycle at 500? for 30 minutes. After time elapsed reattached the ground strap and started another cycle at 500?, breaker is not tripping. Advised customer to run bake cycle for an additional 90 minutes to ensure proper burn off and conditioning of the relays. Contacted SAFETY to document SR#7741488324. Unit is now running as designed, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78758
Scott
Job Details: 05/13/2025
"722 apt ......Arrived on. Site for washer not powering up . Getting correct voltage and polarity at outlet . Control LED is not lighting up . Ordering control,also cap and lower harness if needed . No parts installed . No water leaks detected. Maintenance not on hand to sign .call to set return. ; ordrng 1 W11607637 (Control) and 1 W11428524 (Cap) and 1 W11665967 (Lower harness)"
We serviced a
KITCHENAID OVEN
Model KFED500EWH05
Near Belton, Texas 76513
Tyler
Job Details: 05/13/2025
Arrived on site for range needing w11132120 glass. On arrival confirmed issue and installed 1 glass panel. Found unit working as designed call complete.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Waco, Texas 76706
Robert
Job Details: 05/13/2025
WED5010LW1 Arrived on site for a dryer not heating. On arrival verified issue tested fuses and found a failed heater fuse I replaced and tested product works as it's designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Georgetown, Texas 78626
Chris
Job Details: 05/13/2025
Arrived onsite to inspect washer continuously running upon further inspection replaced control W11607637 tested unit cycles unit is working as designed no leaks observed during
We serviced a
JENN-AIR ICE MACHINE
Model JUIFX15HX01
Near Burnet, Texas 78611
Miguel
Job Details: 05/13/2025
Arrived on site for icemachine not turning on. Found tub full of water. Drain pump was not working. Removed from wall. Removed back panel. Replaced external drain pump. Verified operation. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5550XW2
Near New Braunfels, Texas 78132
Andrew
Job Details: 05/13/2025
Arrived on site and amped to replaced previously diagnosed parts. Was unable to remove gearcase as it had seized to wash basket. Caused damage to basket attempting to remove. Ordering parts and office to reschedule. NNEEDING 2HRS ON RETURN VISIT. ; ordrng 1 W10324650 (Basket)
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Austin, Texas 78722
Joe Z
Job Details: 05/13/2025
"Arrived on site for lid locked and lights flashing. Upon arrival, inspected unit. Lid is now unlocked and lights flashing are error code F9-E1 long drain. Test unit and confirmed drain pump is not energizing. Test voltage from control and is 120v. Test voltage at pump and is zero. Checked resistance of pump and is correct. Need to replace harness. Replaced harness W11643701. This unit already has clip installed correctly per service pointer. Test unit and is operating as designed. No leaks present. Job complete"
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Austin, Texas 78702
James K
Job Details: 05/13/2025
"Arrived on site for unit not making ice. Upon arrival, found ice still in ice tray. Called for harvest test and found no movement with the twist motor. Proceeded to replace W11646196 ice maker. Tested unit and now ice maker twists and called for water. Unit is functioning as designed. No water leaks detected at this time"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Fort Cavazos, Texas 76544
Tyler
Job Details: 05/13/2025
"Arrived on site for washer, not starting cycles after being turned on. Upon arrival found u I display would light up when the power button was hit or the knob was turned, but I could not introdiagnostic orgates start button or latch to register input. I found the control board corroded and replaced it withn W11633362 control. Tested washer and found it working as designed with no leaks. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW
Near Elgin, Texas 78621
Matthew
Job Details: 05/13/2025
Arrived onsite for unit needed control replaced. Replaced control. Calibrated and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Pflugerville, Texas 78660
Wesley
Job Details: 05/13/2025
"Arrived onsite for progression of cooling loss. Determined unit had lost ice production and then began loosing cooling in the freezer. Temps at time of service were 38f in the fresh food section and 40 in the freezer, all fans operating. No signs of a defrost issue. Compressor was too hot to touch and drawing 1.5amps. Ordering sealed system to repair. Compressor and dye drier, evaporators in case of obvious leak. No parts used. Office to reschedule. ; ordrng 1 W11492867 (Evap ff) and 1 W10832994 (Compressor) and 1 WPW10608485 (Freezer evap) and 1 wpw10143759 (Uv drier) and 1 w11506635 (Access valve)"
We serviced a
KITCHENAID OVEN
Model KOED530PSS00
Near Burnet, Texas 78611
Miguel
Job Details: 05/13/2025
Correct address is 113 sunset circle. Compliant was that door has a piece of tape inside and it will fill with steam from bottom when bottom door is opened. Advised customer door is open on bottom so steam will get in the doors if steam is present when door opens. Removed top door. Disassembled and removed tape. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS12
Near Austin, Texas 78757
Scott
Job Details: 05/13/2025
"Arrived on site . Was able to get microwave down . Found wiring and diagnostics sheet in blower . Removed obstruction. Tested blower motor ,all checked normal. Replaced stripped hardware mounting bolts W10821385. All else checked normal. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Austin, Texas 78722
Joe Z
Job Details: 05/13/2025
"Arrived on site for not washing . Upon arrival , ran diagnostics and get error code F4-E3 motor not operating. Test unit and confirmed issue. Need to replace harness sump and motor. Replaced sump and motor W11665769. Test unit and is operating as designed. No leaks present. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Riesel, Texas 76682
Robert
Job Details: 05/13/2025
WDT750SAKZ3 Arrived on site for a dishwasher not despenseing. On arrival I ran diagnostic and sure enough despenser not working. I replaced part and tested product is working as its designed no water leaks visible from main water supply.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB11
Near Killeen, Texas 76541
Tyler
Job Details: 05/13/2025
"Arrived on-site for refrigerator on arrival. Tenant stated that the maintenance crews had removed fridge and swapped it out and had not informed us where refrigerator was supposed to be at while on-site. I also got some more details about the. Refrigerator and was informed that it had work for one week straight after repair Before it started failing tenant also stated that the fridge had been knocked around a little bit as it was being hauled out of the home and due to this, we will need to figure out where the maintenance crew took the refrigerator as well as order some additional parts to ensure that unit can be properly fixed on next return. Office to reschedule once availability of parts is known as well as where fridge location will be. Ordering previously sent parts and w11562211 suction line, and pressure ipus lokring couplers from first repair. not available to sign; ordrng 1 w11562211 (Suction line) and 1 Needalllokringcouplersfromfirstrepair (Need all lokring couplers from first repair)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, Texas 78753
Andrew R
Job Details: 05/12/2025
Arrived onsite for dryer making noise. I found the idler pulley to have black marks around it and rollers worn. I replaced the rollers and idler and noise still present. After inspecting the seal i found a screw was lodged in-between causing the noise. I took the screw out and tested the unit. Unit now sounds as designed and operates as designed. Call complete. Installed 341241 Belt and 4392065 Repair Kit.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78747
Matthew
Job Details: 05/12/2025
"Arrived onsite for drain pump continuing to run. On arrival unit was unplugged. Powered and tested. Found control failure, pressure system fault. Replaced control and tested. Unit is now functioning properly. Advised customer on proper detergent level use"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Austin, Texas 78753
Andrew R
Job Details: 05/12/2025
Arrived onsite for door not locking or continuing cycle. I found the strike broken. I replaced the strike and unit will now advance cycles. Call complete. Installed W11457841 Strike.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Round Rock, Texas 78664
Daniel A
Job Details: 05/12/2025
"Arrived on site to inpsect dryer not heating. Upon further inspection, I found that the dryer was not heatimg at all. I gained access to the terminal block and found that the incoming voltage was not sufficient . L1 to N 124VAC. L2 to N 11VAC L1 to L2 85VAC. I tested voltage at the socket and found that the voltage was correct. I verified that the power cord is in good condition. I found that the outlet socket feels a little loose and not making proper contact with the prongs of the plug. I found that if I move the plug a little, it will make proper contact with the prongs of the plug. I advised the customer to have the outlet checked out and possibly replaced as it is not an issue with the dryer but the outlet. Ther dryer is operationg as designed. No one on site to sign. No parts installed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ10
Near Andice, Texas 78628
David Z
Job Details: 05/12/2025
"Arrived on site to diagnose microwave with intermittently working display. Gave the unit a couple thumps to see if any wiring was loose and found display good. Removed panel and replaced LCD screen, since ribbon cable on board and screen had a crease in it. Tested unit and verified no further issues present. Call completed. Parts used - W11333816. Builder not on site to sign ticket."
We serviced a
JENN-AIR COOKTOP
Model JGC3536GS01
Near Dripping Springs, Texas 78620
Tim M
Job Details: 05/12/2025
"Arrived on site to test unit for burner not igniting. Upon arrival tested unit and found rear right burner only ignites when gas valve is opened all the way. Tried to adjusted gas flow, no change. Inspected and found orifice is clogged. Cleared out orifice and tested unit, burner now ignites properly. Adjusted simmer flames on all burners, unit is now running as designed. No one on site for signature. No gas leak detected, no parts installed, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78748
James K
Job Details: 05/12/2025
"Arrived on site for unit excessively shaking. Upon arrival, customer stated unit will excessively shake if they wash their floor mats. Customer also mentioned unit runs fine with clothes. Advised customer on proper loading and cycle selections. Customer agreed. Upon closer inspection, found legs to be loose when attempting to tension them. Proceeded to replace W11213957 feet. In addition, replaced W11607637 control for preventative measures due to common drain pump continuously running. Ran diagnostics and unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78727
Wesley
Job Details: 05/12/2025
Arrived onsite to 10304 for false emergency drain symptom and verified failure. Repqired by replacing the control. Unit is now operating as designed. All checks good. W11607637
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Austin, Texas 78724
Andrew R
Job Details: 05/12/2025
Arrived onsite for previously diagnosed parts. I replaced the control per service bulletin and tested the unit. Unit now operates as designed and no issues present with washer. No leaks. Call complete. Installed W11607637 Control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3436RZ00
Near Round Rock, Texas 78681
Miguel
Job Details: 05/12/2025
Arrived onnsote for water collecting in freezer gasket and leaking out. Found no evidence of water on refrigerator gasket or mullion. Moisture collects in the channel of freezer gasket then leaks out side. Replaced freezer doormgaslet. Added permagum behind top of gasket. Verified operation. Call complete. WPW10714545; used 1 212643 (Permagum) from stock
We serviced a
WHIRLPOOL WASHER
Model wtw4855hw3
Near Austin, Texas 78744
Matthew
Job Details: 05/12/2025
"Arrived onsite for drain pump continuing to run. On arrival unit was unplugged. Powered and tested. Found control failure, pressure system fault. Replaced control and tested. Unit is now functioning properly. Advised customer on proper detergent level use"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Austin, Texas 78757
Justin
Job Details: 05/12/2025
Arrived on site for ice clumping inside ice bin. Found fill tube extension tubebshort causing water to leak everywhere. Replaced extension tube with longer one and called for water unitbis no longer leaking water. When removing ice made small puncture inside freezer liner ordering liner repair kit to fix freezer liner. Ordering part office to reschedule ; ordrng 1 8201700 (Liner repair kit)
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Hutto, Texas 78634
Joe Z
Job Details: 05/12/2025
"Arrived on site for cracked lid. Upon arrival, inspected unit and found lid has cracked at left hinge corner. Replaced both left and right hinges WP8572974, WP8563965 and lid W11256781. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Pflugerville, Texas 78660
Wesley
Job Details: 05/12/2025
"Arrived on site 5407 for control stuck in emergency drain. Found unit and verified symptom. Replaced control for failed air trap issue. Calibrated control, unit is now operating as designed. W11607637."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Pflugerville, Texas 78660
Wesley
Job Details: 05/12/2025
"Arrived onsite for chatter and splatter with water dispensing and found unit filter not seated, removed and reseated filter to restore function. Unit is now operating as designed. No parts."
We serviced a
WHIRLPOOL COOKTOP
Model RCC3024RB00
Near Harker Heights, Texas 76548
Tyler
Job Details: 05/12/2025
Arrived on site for cooktop needing w10823711 burner. On arrival confirmed issue and installed part. Tested unit and found it working as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS
Near Austin, Texas 78744
Tim M
Job Details: 05/12/2025
"Arrived on site to test unit for not draining. Upon arrival customer stated unit drains but water splashes under the sink. Inspected under the sink and found the drain hose has disconnected from the disposal causing all draining water to splash out. Secured hose with a clamp and tested unit, unit no longer leaks. Advised management if issue reoccurs to replace hose with a longer one. Unit is now running as designed, no leaks detected, no parts installed, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78744
Matthew
Job Details: 05/12/2025
"Arrived onsite for unit agitator bolt backing out. Found bolt not tightened. Replaced bolt, added locktight and tightened. Found bolt backed out when fleece blanket eas washed. Material does absorb lots of water and may be to heavy when agitator moves, causing bolt to back out. Advised customer on load size."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78744
Matthew
Job Details: 05/12/2025
"Arrived onsite for drain pump continuing to run. On arrival unit was unplugged. Powered and tested. Found control failure, pressure system fault. Replaced control and tested. Unit is now functioning properly. Advised customer on proper detergent level use"
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC6FS1
Near Niederwald, Texas 78640
Tim M
Job Details: 05/12/2025
"Arrived on site to replace previously diagnosed part. Upon arrival removed protective wrapping and found new filter has damage. Documented in SD. Will need to reorder filter. No one on site for signature. Ordering part, no parts installed, rescheduled for 05/16.; ordrng 1 W11100653 (Filter)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Salado, Texas 76571
Chris
Job Details: 05/12/2025
Arrived onsite to inspect dishwasher control not responding replaced control W11683480 tested unit cycles ran diagnostics again unit is working as designed no leaks observed during service
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Leander, Texas 78641
Miguel
Job Details: 05/12/2025
"Arrived on site for washer pump running. Possible bulletin W11766193. Verified data info. No leaks at valves. Blew through pressure switch to ensure it is not clogged, kinked or restricted. Unit does qualify for service bulletin with pump running after cycle. Replaced control board. Ran calibration. Ran automatic test cycle. All components pass. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hutto, Texas 78634
Joe Z
Job Details: 05/12/2025
"Arrived on site for making noise. Upon arrival, ran diagnostics and get F3-E2 pressure system fault. Found noise is drain pump running continuously. Need to replace control. Replaced control W11607637. Test unit by running a normal wash cycle and unit is operating as designed. No leaks present. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Austin, Texas 78745
Tim M
Job Details: 05/12/2025
"Arrived on site to test unit for not draining. Upon arrival engaged drain cycle, drain pump engaged but no water was removed. Inspected disposal and found drain plug has not been knocked out. Removed drain plug and reconnected drain hose, ran a cycle and unit is now draining properly. No one on site for signature. Unit is now running as designed, no leaks detected, no parts installed, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model Kdte204kps3
Near Georgetown, Texas 78628
Chris
Job Details: 05/12/2025
"Arrived onsite to inspect dishwasher not functioning correctly, normal key and quick cycle. Key are not responding upon further inspection found no errors ran diagnostics found no errors replaced control & console W11629914 W11622500 ran diagnostics again found f7e2 motor failure ordering parts W11460946 customer not available for signature office to schedule ; ordrng 1 W11460946 (Motor pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Nolanville, Texas 76559
Tyler
Job Details: 05/12/2025
"Arrived on site for washer, making it loud noise during agitation. On arrival confirmed failure and upon further inspection, I found the belt stretched out and wearing down on the cam. Replaced W11239857 belt And found washer, working as designed with no leaks, call complete"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Austin, Texas 78754
Justin
Job Details: 05/12/2025
Arrived on site for f9 e1 error code long drain and f6 e1 communication error. Inspected unit even in test cycle unit was acting weird notvallowing me to run a test cycle would only show error codes and drain would just run. Replaced control and tested unit is still not functioning properly not allowing me to get into diagnostics communication error. Ordering ui for communication error . Spoke with MZ he informed me error code f6 e1 is a ui error. Ordering part office to reschedule .; ordrng 1 W11294806 (Ui)
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Killeen, Texas 76549
Tyler
Job Details: 05/12/2025
"Arrived on-site for washer, not draining. On arrival confirmed failure and then found the internal impeller of the drain pump itself had broken off the pump, not allowing pump to push out the water. I then replaced W10876600 pump and tested unit and found washer working as designed with no leaks, call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD27DFXFN01
Near Austin, Texas 78730
Scott
Job Details: 05/12/2025
"Arrived on. Site for fridge not cooling . Found compressor surging and vibrating alot . Compressor will pull 16 amps while trying to start . Ordering compressor ,service port ,uv drier . Weight 3 hrs nomwater leaks detected at time of service . Call to set return ; ordrng 1 W10309994 (Compressor) and 1 Serviceport and 1 Uvdrier and 1 Weigh3hrs."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Andice, Texas 78628
Daniel A
Job Details: 05/12/2025
"Arrived on site to inspect microwave display intermittently going black. Upon further inspection, the customer advised that the problem started occurring after a thunderstorm. When the customer experiences the problem, he is still able to use the microwavehowefer there is no display. The customer also reported that the surface light was not working. I replaced the control, display, due to damage caused by the thunderstorm and power outage. I also replaced the bulb. The unit is operating as designed. W11333816 8206232A W11342846"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Leander, Texas 78641
Daniel A
Job Details: 05/12/2025
"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service.W11607637"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78757
Justin
Job Details: 05/12/2025
Arrived on site for unit not making ice. Inspected unit and found unit is making ice took pictures. Did a harvest and call for water cycle at ice maker to confirm ice maker is working properly. Unit is now functioning properly and as designed to. No one on site for signature job completed. No leaks present at this time
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS8
Near Georgetown, Texas 78628
Lou
Job Details: 05/12/2025
"Arrived on site to inspect dishwasher with control panel not responding. Upon further inspection, I attempted to place the unit in diagnostics and the panel failed to respond. I checked voltage at the junction box and got 120V. I removed the outer door panel and control panel and tested voltage at the bimetal and got 120V. I checked continuity to the bimetal and it is good. I found where moisture has been getting into the control area, but found no signs of a burnout on the control from shorting. I removed and replaced the main control and control panel and retested and the unit failed to respond. I removed the bimetal and retested and it showed to be open. I removed and replaced the bimetal with harness and unit is operating as designed. I recommended the customer monitor the unit and to contact our office if it fails again. Unit is operating as designed and no water leaks observed during service, job completed. WPW10459139, WPW10285180, W10258275"
We serviced a
WHIRLPOOL OVEN
Model WFG510S0AS0
Near Buda, Texas 78610
Tim M
Job Details: 05/12/2025
"Arrived on site to test unit for not heating. Upon arrival customer stated unit began to not hold temps and now wont even ignite. Tested unit, no spark during ignition process. Replaced spark igniter (WP9758079) and tested unit, unit is now igniting and heating properly. Adjusted air shutter due to orange flames. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Austin, Texas 78751
Justin
Job Details: 05/12/2025
Arrived on site to repair previously diagnosed issue unit needs new door latch. Replaced door latch and tested unit is functioning properly and as designed to. Also found cabinet some times possibly opening door do to improper installation notified maintenance and informed h8m this could be causing issue he will take a look . No one on site for signature job completed
We serviced a
KITCHENAID OVEN
Model KOES530PSS00
Near San Marcos, Texas 78666
Tim M
Job Details: 05/12/2025
"Arrived on site to inspect unit for markings on handle. Upon arrival identified permanent marker on the handle. Used rubbing alcohol to remove marker, all markings have been removed. No one on site for signature. Unit now appears as designed, no parts installed, job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS0
Near Round Rock, Texas 78665
Leonardo
Job Details: 05/12/2025
Arrived on site to replace tub. Replaced tub test unit and unit test good no leaks present job complete. Left damaged tub with customer due to leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV01
Near Cedar Creek, Texas 78612
Joe Z
Job Details: 05/12/2025
Arrived on site for making noise. Upon arrival . This unit is a different brand with incorrect model and serial number . Customer was informed to call 3rd party warranty due to being incorrect appliance to be serviced. Warranty will need to re submit request with correct appliance information
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Austin, Texas 78744
Matthew
Job Details: 05/12/2025
Arrived onsite for unit leaking. Inspected and found unit leaking from the Quick connect fitting on the water dispenser side of the valve. Unit would leak when calling for water from dispenser. Valve is defective. Ordering new Valve. Set to return Friday the 16th. Customer request MZ. ; ordrng 1 WPW10420083 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Austin, Texas 78753
Leonardo
Job Details: 05/12/2025
Arrived on site to replace sleeves for door. Replaced sleeves test unit and door not falling any more. Job complete.