We serviced a
KITCHENAID RANGE
Model KDRS467VSS05
Near Austin, TX 78703
Jacob
Job Details:
10/27/2021
Arrived onsite to replace part ordered by previous tech. Replaced the part. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Austin, TX 78734
Luis
Job Details:
10/27/2021
"Arrived on site for icicles for,I got in freezer section. Found freezer door not sealing correctly,added washer to hinge,added sealer to liner gaps. Reinstalled door checked door seal good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78628
Tommy
Job Details:
10/27/2021
Arrived onsite for dishwasher long run times. Upon arrival spoke with customer on unit run times and design unit is operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Pflugerville, TX 78660
Wesley
Job Details:
10/27/2021
Arrived onsite for food spoiling and found fridge door misshapen and not sealing well. Temperatures are holding as designed. Temporarily corrected issue with the door and heat treated seal. Ordering door to complete repair. ; ordrng 1 LW10638684 (Stainless door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Bastrop, TX 78602
Matthew
Job Details:
10/27/2021
Arrived onsite for dishwasher with possible water leak. Upon arrival put unit in diagnostics and found no stored error codes. Ran test and found no signs of leaking. Customer complained that floor on opposite side of island was lifted and tearing. Took pics in SD. No signs of leaking from dishwasher. Customer also mentioned unit had failed stopper and retainer. Will order Stopper and retainer. Office to reschedule. ; ordrng 2 WPW10082861 (stop)s and 2 WPW10503548 (retainer)s
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Georgetown, TX 78626
Tommy
Job Details:
10/27/2021
Arrived onsite for washer not operating correctly. Upon arrival found unit latch was not operating correctly. Replaced and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model MEDC215EW0
Near Cedar Park, TX 78613
Kayman
Job Details:
10/27/2021
Arrived onsite for dryer with continued issues. Upon inspection I found the element shorted to ground. I replaced the element and the unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Lakeway, TX 78734
Robert
Job Details:
10/27/2021
Arrived on call for complaint of leaks. Found the valve source of leaks. Replace valve and test. No additional leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2290VEM8
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
10/27/2021
Arrived on site to replace previously ordered parts for refrigerator. Replaced fc door switch and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Temple, TX 76502
Tali W
Job Details:
10/27/2021
"On site for fridge not making ice. Customer stated that its the ice maker in the freezer compartment. Confirmed complaint. FC IM wouldnt harvest when jumping T to H with the door switch closed. Found black wire (with fusible link) from IM that goes to a connector near the back of the IM wasnt properly seated. Pushed in connector, jumped IM, IM completed harvest and fill. Found the connector loose and not locking in properly. Ordering IM harness for return. This issue is not related to previous repair on unit. Previous repair was for the ice maker in the door and has no direct correlation to the problem at hand. Office to reschedule. ; ordrng 1 W10886931 (FC ice maker)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Driftwood, TX 78619
Andrew
Job Details:
10/27/2021
"Arrived on site to test unit for F0E7 error code, tested unit, found all components working as designed, per service pointer W11564098, advised customer to download app for software update and run cleaning cycle every 30 washes per owners manual, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW3
Near Belton, TX 76513
Tali W
Job Details:
10/27/2021
"On site for washer displaying F5E1 lid lock fault. Customer stated the washer would intermittently display fault. They would unplug it, plug it back in, and were able to run a cycle. In diagnostics, no error codes found. Likely due to customer unplugging unit and that resets control. Tested lid lock functioning in diagnostics and lock was functioning. Tested J18-3 & J6-7, no voltage (in spec). Found control intermittently not detecting state of lid switch. Office to reschedule. ; ordrng 1 W11182871 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near New Braunfels, TX 78132
Andrew
Job Details:
10/27/2021
"Arrived on site to test unit for upper rack broken adjusters, tested unit found broken wheels on rack, replaced adjusters tested unit , unit working properly, no leaks detected job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HB00
Near Austin, TX 78737
Kevin
Job Details:
10/27/2021
"Arrived on site and inspected uni for discolored flames. Found burner caps not sitting correctly. Adjusted burner caps and tested unit. All burners working properly now. Also, as per customer request, adjusted flame lower on front burners. Job complete"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Georgetown, TX 78628
Lou
Job Details:
10/27/2021
"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and tested the motor and found the motor coming on but not pumping the water through the spray arms. I found oil leaking from underneath the unit at the pump assembly. Also found a large amount of debris in the drain area and inside the middle area where the water is pumped to the spray arms. Ohmed motor and found it out of range.I removed and replaced the motor/pump assembly and tested. The unit is operating as designed. At the end of testing, I found the spray arms badly damaged/melted. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near The Hills, TX 78738
Robert
Job Details:
10/27/2021
Arrived on call for complaint of noise. Found the gearcase leaks oil. Replace gearcase and cam. After replacing ran calibration and test cycle.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Buda, TX 78610
Kevin
Job Details:
10/27/2021
"Arrived on site to install previously inspected parts. Installed new console and control board and tested unit. While testing unit, same issue happens again. Installed new blower and motor. Tested unit and is running properly now. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78734
Robert
Job Details:
10/27/2021
Arrived on call for complaint of warm temperature in refrigerator compartment . Found the refrigerator frozen in evaporator area. Ordered fan scroll and customer will defrost. Will need to remove refrigerator door for access. ; ordrng 1 W11098695 (Fan scroll)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78741
Kevin
Job Details:
10/27/2021
"Arrived on site and found customer was experiencing the microwave was running for 2 seconds and then stopping. Microwave now working properly. It is now working properly, job complete."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Marcos, TX 78666
Andrew
Job Details:
10/27/2021
"Arrived on site to test unit for washer not washing properly, tested unit found cold inlet valve clogged and the unit did not have a hot water available to unit, replaced valve and advised customer that unit need hot water to operate properly, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Killeen, TX 76543
Al
Job Details:
10/27/2021
"Arrived back on site to install previously ordered parts. After consulting with SW and checking the wash plate and just seeing the gearcase rotate with engaging the basket. I replaced the clutch and slider and it did the same thing. Basket wouldnt engage. I removed the inner tub and discovered the splines on the inner tub that engage the gearcase were non existent. Advised SW and sent photos. Im ordering the inner tub, gearcase, rotor, stator and will return with the previously ordered parts to complete the repair. Needs more work. ; ordrng 1 W11423759 (GEARCASE) and 1 W11178227 (Inner BASKET) and 1 W10915701 (ROTOR) and 1 W10915700 (STATOR)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Harker Heights, TX 76548
Tyler
Job Details:
10/27/2021
Arrived on site for refrigerator leaking water. Upon arrival customer stated unit not leaking from filter or dispenser any longer but was still over filling water into ice bucket. Upon further inspection I found fill line not clogged but there was an obstruction in the fill cup of icemaker causing water to freeze and over fill past side of ice maker into bucket. Cleared obstruction and reassembled and tested unit. Found ice maker filling as designed. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Killeen, TX 76549
Al
Job Details:
10/27/2021
Arrived back on site to install previously ordered control panel due to light underneath the unit staying on. R&R the control and unit tested properly without any issues. Job complete
We serviced a
MAYTAG REFRIGERATOR
Model MSD2542VEB01
Near Copperas Cove, TX 76522
Al
Job Details:
10/27/2021
"Arrived on site to inspect side by side refrigerator cooling issues. Unit was Refrigerator not cooling 72 degrees in both compartments? The at the compressor Amp clamp reading 5.7Ohm compressor readings 7.8/ 5.5/ 12.4Both evaporator fan and condenser fans running Coordinated with SW advised this was definitely a sealed system issue. Ordering the compressor and other system parts needed to complete the repair. Sealed system technician, 2 hours and authorization ; ordrng 1 W10139462 (COMPRESSOR) and 1 W10143759 (DRIER W/VALVE) and 1 Authorization (Sealed system technician 2 Hours)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Cedar Park, TX 78613
David S
Job Details:
10/27/2021
Arrived on site for dishwasher not draining. I inspected the unit and work area. I tested the drain pump and found it working. I checked the disposal and found it clear..I installed new drain hoses. I reassembled the unit and tested it. It is working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED8500DCS
Near Round Rock, TX 78664
Wesley
Job Details:
10/27/2021
Arrived onsite for rattle and replaced blower wheel to eliminate noise. Found old blower wheel cracked and warped. Advised customer on repair. All checks good.
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2-02
Near Jarrell, TX 76537
Jonathan S
Job Details:
10/27/2021
"Arrived on site for dryer not heating. Inspected unit and work area. Measured incoming voltage and found 240 volts. Disassembled unit and measured resistance fuses and element. Found heating element opened/ failed. Tested moving components and found right back guide wheel failed. Removed failed wheel and element, installed new. Assembled unit and tested operation. All tested good.
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near New Braunfels, TX 78130
Noah D
Job Details:
10/27/2021
Arrived on site to inspect unit for not starting due to a drain pump sound and strike being locked. Upon inspection found the unit locked and the drain tube way too far inside drain. The drain tube caused a short in pressure switch causing the issue. Ordering control board. Office to reschedule ; ordrng 1 W11419171 (CONTROL)
We serviced a
WHIRLPOOL DRYER
Model GGW9250PW0
Near Georgetown, TX 78628
Lou
Job Details:
10/27/2021
"Arrived on site to inspect dryer no operation. Upon further inspection, I attempted to test the unit, but after pressing the start button, I only heard the control relay clicking and nothing happened. I disassembled the unit and tested the fuse, thermostat, cutoffs, motor, and belt switch and found the unit not getting voltage at the control. Each time I tested at the P1-2 to P1-4, I got zero voltage. I found a large amount of lint inside the unit that will need to be cleaned. I reassembled the unit and left it unplugged for safety. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Whitney, TX 76692
Jonathan M
Job Details:
10/27/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced adjusters and tested the unit. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC7HW03
Near Hillsboro, TX 76645
Jonathan M
Job Details:
10/27/2021
"Arrived on site for a microwave oven combo that is not heating. Inspected unit and work area. The customer advised that it was the microwave that was not working and that the oven was working just fine. Ran the unit to diagnostics and found an F1 E6 (microwave generation error) error code. Tested the microwave and found that code pop up every single time the unit was ran for more than 20 seconds. Due to no parts for the microwave being sent with me, ordering all potential parts needed for repair. Please schedule service for two hours due to potential extent of repair and drive time.; ordrng 1 W10389447 (thrmst-fix) and 1 W11325603 (MICROWAVE CONTROL) and 1 W11325604 (INVERTER) and 1 W11346197 (MAGNETRON )"
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near San Marcos, TX 78666
Jacob
Job Details:
10/27/2021
"Arrived onsite for customers needing more explanation on how the unit works and showing them on how to calibrate the unit to be hotter, and if the doors are not closed it will not activate the switch to start the process to heat. Answered customers questions to the unit. No issues at this time. Job complete"
We serviced a
IKEA DISHWASHER
Model IUD8010DS2
Near Austin, TX 78702
Jacob
Job Details:
10/27/2021
Arrived onsite for unit not finishing cycles. Cuspid that the unit does spray the water but sometimes wouldn?t finish it cycles at times. Changed out the control. Tested the unit.unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near New Braunfels, TX 78130
Noah D
Job Details:
10/27/2021
Arrived on site to inspect unit for not starting due to a bad latch error code. Upon inspection found the strike missing. Ordering strike. . Office to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Copperas Cove, TX 76522
Al
Job Details:
10/27/2021
Arrived back on site to install previously ordered parts. R&R the reservoir and unit tested as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ1
Near New Braunfels, TX 78130
Andrew
Job Details:
10/27/2021
"Arrived on site to test unit for F01 error code, tested unit found MCU receiving voltage but not sending voltage to motor,replaced MCU, tested unit, all components engaging, element working good, unit working properly, tested ventilation with air flow tester, test came in as poor ventilation, advised customer to get ventilation cleared by professional.job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB3
Near New Braunfels, TX 78130
Noah D
Job Details:
10/27/2021
"Arrived on site to inspect unit for not starting, upon inspection found the units wiring was not connected. Reconnected wiring correctly and tested. All functions returned. Complete"
We serviced a
MAYTAG DRYER
Model MEDC200XW0
Near Georgetown, TX 78633
Lou
Job Details:
10/27/2021
"Arrived on site to inspect dryer not starting. Upon further inspection, I found the unit getting power. I found the unit door switch broken. Inspected the unit inside and it is clean. I removed and replaced the door switch and tested and unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Austin, TX 78746
Taylor M
Job Details:
10/27/2021
"Arrived on site to diagnose washer with broken latch, upon arrival customer informed me that the unit is non operational and that the latch broke off, upon further inspection I found that the strike is broken and needs to be replaced for the unit to be functional, we have the strike on order and the office will contact the customer to reschedule when the part arrives. ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Temple, TX 76502
Tali W
Job Details:
10/27/2021
"On site for dishwasher still displaying F9E1. Called techline spoke to Anthony SR# 7732092912. In diagnostics, found F9E1 long drain. Techline recommended testing water level by seeing where the unit filled to, draining, and adding a gallon of water to bottom of tub to see if the level is at the same height. Also, to replace water inlet assembly that includes flow meter. Started normal cycle and let run 20 min to see if unit would stop cycle, it didnt. Replaced inlet assy, owi, hose that connects to sump and inlet, and drain hose. Also found slight remnants of knock out plug on disposal still attached. Removed remnants of knock out plug. Reassembled. Ran diag cycle. Checked for errors, none found. Started normal cycle, advised customer to let it run all the way through and to call us if the unit has any more issues. Call complete."
We serviced a
MAYTAG WASHER
Model MVWC555DW1
Near Lago Vista, TX 78645
Justin
Job Details:
10/27/2021
"Arrived on site for a washing machine with water steadily dripping into the tub. Upon arrival the customer had the water to the unit shut off, and the drip had stopped. I turned the valve on and the unit immediately began dripping. Upon further inspection I found it coming from the water chute area. I put the unit into diagnostics mode and found no stored error codes. This indicates a faulty valve. I installed the new valve and then tested the unit. The unit is working as designed. I observed the unit for several minutes and no leak was detected.
We serviced a
SAMSUNG DRYER
Model DV56H9100EG/A2
Near Austin, TX 78738
Robert
Job Details:
10/27/2021
Arrived on call for complaint of not starting cycle. Found the idler damaged and the motor will not run because of the belt switch. Will need idler to complete. ; ordrng 1 DC93-00634A (Idler)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Mustang Ridge, TX 78610
Robert
Job Details:
10/27/2021
Arrived on call for burners not lighting properly. Found the heads are defective will need all 5 heads and caps. Please send RJ back. ; ordrng 1 W10832694 (Caps) and 2 WP8286814 (Head)s and 2 WP8286815 (Head)s and 1 WP8286813 (Head)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS00
Near Cedar Park, TX 78613
Tommy
Job Details:
10/27/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit control and proceeded to test unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Round Rock, TX 78665
Jimmy J.
Job Details:
10/27/2021
Arrived on site for MULLION BROKE. Found mullion was not clipped into the top mounting tab. Removed mullion and resecured mullion to both top and bottom mounting tabs. Ran mullion tests and mullion is heating up on sensor mode. Kept in sensor mode because the customer hasnt seen condensation build up over the interior or mullion. Job completed.
We serviced a
GE REFRIGERATOR
Model PWE23KMKFES
Near Killeen, TX 76549
Tyler
Job Details:
10/27/2021
Arrived on site for refrigerator not allowing proper led functions in rc. Upon inspection confirmed issue and after further tests I found top right (ceiling) led in rc was failing to allow proper connections through circuit. Replaced part and found all led functions had returned. Call complete
We serviced a
GE WASHER
Model WCVH4800K2WW
Near Austin, TX 78703
Jacob
Job Details:
10/27/2021
"Arrived onsite for unit not draining the water. Tested the unit and water was not being drained. Upon further inspection, found that the drain motor was clogged. Removed clog. Tested the unit. Unit drained with no issues. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GBS0
Near Austin, TX 78750
David Z
Job Details:
10/27/2021
Arrived on site to diagnose dishwasher that was leaking when in use. Ran unit and found water dripping directly under diverter. Replaced sump and motor assembly to resolve. Ran unit and found no further leaking. Unit working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD618ESS01
Near Austin, TX 78731
David Z
Job Details:
10/27/2021
Arrived on site to diagnose refrigerator with stuck filter. Checked filter and found replacement wasnt seated and stuck. Was able to remove filter and walk customer through lining it up and reinstalling. Showed customer how to reset the reminder. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42FTS18
Near Lakeway, TX 78738
Luis
Job Details:
10/27/2021
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Wimberley, TX 78676
Andrew
Job Details:
10/27/2021
"Arrived on site to test unit for control acting erratic and water leak, customer stated clothes still remaining in water after cycle, filled water to minimum level but water kept on filling, replaced control board do to faulty pressure switch, tested unit, unit working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Hutto, TX 78634
Jimmy J.
Job Details:
10/27/2021
Arrived on site to install previously diagnosed part. Removed closer and installed new closer. The door still doesnt close as designed. Ordering a new left side door (W11377225) due to the upper cam thimble inside the door most likely being cracked. ; ordrng 1 W11377225 (Left side Door)
We serviced a
GE OVEN
Model JTP20WF1WW
Near Georgetown, TX 78628
Tommy
Job Details:
10/27/2021
"Arrived onsite for oven, upon arrival found unit was heating but needed to be calibrated. Calibrated unit. Job Completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PRXS2
Near Round Rock, TX 78681
Wesley
Job Details:
10/27/2021
Arrived onsite and found unit operating with failed compressor. Unit condenser coils were full from top to bottom with dander and hair. Cleared hair and tested and all operations working but cooling is only just cold enough to condensate the underside of the evap pan but no freezing. Explained that overheating from the condenser clog will have caused compressor seals to fail.
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXSS4
Near Round Rock, TX 78664
Jimmy J.
Job Details:
10/27/2021
Arrived on site for Upper Rack Concerns - Dishwasher. Found rails had come off of the wheel and mount assembly. Service pointer directs a redesigned wheel and mount assembly with larger diameter wheels to prevent the rails from falling off. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS02
Near Lago Vista, TX 78645
Justin
Job Details:
10/27/2021
"Arrived on site to install previously diagnosed parts. I installed the new switches and the dispensers still did not function. I gained access to the harness at the door hinge. I found voltage coming in when the door switch was in the closed position at the blue/black to white wires. However, I found no voltage going to either dispenser when pressing the pads. I then checked for the voltage from the switch at the dispenser area and found zero. I unplugged the molex at the door and ohmd out the blue/black wire from the hinge to at the dispenser and found it open. This indicates a bad harness through the door. Due to this the door with the harness running through it would need to be replaced. Call complete.; ordrng 1 L2214484S (Door)"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS01
Near McGregor, TX 76657
Jonathan M
Job Details:
10/27/2021
"Arrived on site for an oven that is not heating during bake or broil cycles. Inspected unit and work area. Ran the unit through diagnostics and found no stored error codes. The customer advised the unit sits on low heat and has sat there for 15 minutes at one point. Ran the unit through manual bake and broil cycles and found the oven heating both. Tested the unit on a 350? bake cycle and found the unit reached temperature. Checked temperature inside the unit with thermal couple and found the unit had hit its proper temperature. Tested the unit again on broil and found the unit eating. Tested the unit one last time on another bake cycle and found the unit working properly. I did advise the customer that it is possible that they are having an intermittent voltage issue but since I could not replicate the issue, there was nothing I could really do in regards of testing. Advise the customer to call back if they have further issues. Call complete."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Killeen, TX 76549
Al
Job Details:
10/27/2021
"Arrived on site and inspected dryer long drying time. Customer also advised the timer doesnt turn the unit off, she has to open the door to turn it off. I accessed and found the timer to be defective. Replaced it and advised the customer to purchase a new vent tube because her corrugated vent tube was smashed up against the wall preventing good airflow. Unit now functioning properly. Job complete"
We serviced a
GE DISHWASHER
Model PDF820SGJ0BB
Near Georgetown, TX 78633
Jonathan S
Job Details:
10/27/2021
"Arrived on site for dishwasher bottom spray arm not turning. Inspected unit and work area. Found spray arm melted to heater. Found heater bowed and heater retainer loose. Will need to replace spray arm and heater. ; ordrng 1 WD05X24776 (HEATER) and 1 WD22X22857 (arm spray lower asm)"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS3
Near Austin, TX 78750
Taylor M
Job Details:
10/27/2021
"Arrived on site to replace previously diagnosed interlocks, control, and switches, upon replacing the interlocks, switches and control the fuse blew, I found one of the top interlock switch is bad due to the common ground and common open connections being switched, will need to swap the white/black and black/brown lines to the proper connectors to the switch on the upper interlock, I am ordering a new interlock, both top switches, a screw due to the upper interlock screw being stripped and two fuses just in case to complete the repair. Office to reschedule when the parts arrive.; ordrng 1 8169479 (Screw) and 1 WP8206419 (Top interlock) and 1 W10727360 (Top switch) and 1 W10269458 (Top switch 2) and 2 W10138793 (Fuse)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Pflugerville, TX 78660
Wesley
Job Details:
10/27/2021
Arrived onsite for unit occasionally not draining at the end of the cycle and found unit drain hose partially obstructed. Cleared obstruction. Unit is now operating as designed. All checks good. Advised customer on repair. All checks good.
Near Round Rock, TX 78664
Jimmy J.
Job Details:
10/27/2021
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBL00
Near Austin, TX 78747
Luis
Job Details:
10/26/2021
"Arrived on site for freezing in fresh food section. Diagnosed a defective damper control,replaced damper control,added sealer between damper and liner housing.
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS3
Near Round Rock, TX 78681
David S
Job Details:
10/26/2021
Arrived on site for microwave display not working. I inspected the unit and work area. I inspected the connectors and found the door connector had de-pinned itself. I repainted the connection and powered the unit on. The unit is working as designed.
We serviced a
JENN-AIR WARMING DRAWER
Model JJD3030IL00
Near Seguin, TX 78155
Noah D
Job Details:
10/26/2021
"Arrived on site to inspect unit for not closing due to a broken slide, upon inspection found the unit broken on left side, replaced slide and tested. Complete"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near New Braunfels, TX 78132
Andrew
Job Details:
10/26/2021
"Arrived on site to replace previously diagnosed console, control board, latch and drain pump, replaced parts, tested all components except water valve do to water not being connected, components working properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Seguin, TX 78155
Noah D
Job Details:
10/26/2021
"Arrived on site to inspect unit for not dispensing water and not being level, upon inspection found the unit was broken at front left wheel. Replaced wheel and tested. Customer replaced filter and no water was dispensed, when I pushed the filter with my fingers it started right up but the door didnt allow this. Ordering filter head. Office to reschedule ; ordrng 1 W11036338 (Filter head)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Georgetown, TX 78628
Lou
Job Details:
10/26/2021
"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found water in the tub. Pressed the cancel button and the drain pump came on but water failed to drain. I found the knockout plug in the disposal was not removed. Removed the plug and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near New Braunfels, TX 78130
Noah D
Job Details:
10/26/2021
"Arrived on site to inspect unit for tripping breaker, upon inspection found the unit ran through a full diagnostic cycle as well as 15 minutes of a quick cycle. Found some corrosion on heater but no burn marks and heater tested good. Checked DC fan and the unit worked normally. Customer called back and said it had tripped again after another load, ordering heater and returning with control. Office to reschedule ; ordrng 1 W10518394 (HEATER)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near New Braunfels, TX 78130
Andrew
Job Details:
10/26/2021
Arrived on site to test unit for not cooling. Found no frost pattern on either RC or FC evap. Low side had access valve previously installed. Found low side was pulling in vacuum when valve set to RC and FC. Found unit has huge dent on left side by filter dryer. No signs of leaks from evaps. Dent must have compromised Yoder loop. Contacted whirlpool and tech line recommended installing dye drier and charging system with nitrogen.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Burnet, TX 78611
Cliff
Job Details:
10/26/2021
Arrived on site to diagnose a dishwasher with a damaged sprayer arm. Found lower sprayer arm melted and replaced it. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Seguin, TX 78155
Noah D
Job Details:
10/26/2021
"Arrived on-site to inspect unit for not dispensing ice. Upon inspection found the unit was not spinning the screw inside ice container. Replaced container and the screw did not spin, checked yoke and found the yoke cross threaded. Ordering parts to replace motor, will need plastic box since we cannot remove yoke. Office to reschedule ; ordrng 1 63052A001 (Yoke) and 1 W10465946 (Washer) and 1 W10884561 (Dispenser) and 1 W10309864 (Box)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Killeen, TX 76542
Tyler
Job Details:
10/26/2021
Arrived on site for washer needing previously diagnosed fabric softener dispenser. Installed needed part. During repairs I had a hard time removing top off cabinet and found rust damage from previous dispenser was starting to rust cabinet. Will need to order new cabinet to ensure rust doesnt make new repair fail. Office to reschedule once availability of part is known.; ordrng 1 W10677266 (Chrome cabinet) and 1 Cnote (Need two man repair if autho can be recieved)
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Belton, TX 76513
Tali W
Job Details:
10/26/2021
"On site for washer not draining. Found washer full of water. In diagnostics, drain pump was turning on, but barely any water was draining out. Vacuumed out all water. Found bra padding blocking drain hole at bottom of tub. Removed blockage, re-attached hose and checked drain pump filter. In diag, found F9E1 long drain, F0E5 off balance, F5E4 door not open error (open door between cycles), F8E1 valve failure. Cleared errors. Ran drain and spin due to clothes inside unit. Ran diag cycle. Unit functioning as designed. Call complete."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Killeen, TX 76549
Al
Job Details:
10/26/2021
"Arrived on site and and inspected dishwasher not filling properly. Ran diagnostics and found the following error codes F8E2 fill valve electrical issue and F8E3 Very Low water/ suds. Unit would start, flash several times and complete the cycle. The errors were due to filling electrical issues. Ordering the fill valve and harness if needed and returning with the previously diagnosed parts. Spoke with TG and he advised to check the heater for leaks that maybe be causing the electrical issues. Needs more work ; ordrng 1 W11084865 (HARNESS) and 1 W11434044 (VALVE)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Waco, TX 76710
Jonathan M
Job Details:
10/26/2021
Arrived on site for a dishwasher that?s not completing cycles and won?t dispense soap. Inspected unit and work area. Confirmed the customers complaints and found the dispenser door spring broken causing the door not to open properly. Ran the unit through diagnostics and found an F4 E3 (wash motor not running) error code. Replace both dispenser in pump and motor and tested the unit. The unit began to work as designed with no leaks present. Call complete.
We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Temple, TX 76502
Tyler
Job Details:
10/26/2021
Arrived on site for dryer not heating correctly. Upon arrival confirmed issue. After disassembly of u it I found L1 wire to element had burnt off. After making repairs to wiring I reassembled and found unit heating as designed. No failures or issues found with heating hardware during diagnostics. Informed customer it would be a good recommendation to get dryer vent cleaning done ASAP. Call complete.
We serviced a
AMANA RANGE
Model AER5830VAB0
Near Copperas Cove, TX 76522
Al
Job Details:
10/26/2021
"Arrived back on site to install previously ordered parts. After installing I tested the integrity of the door. Door is good, customer satisfied"
We serviced a
JENN-AIR RANGE
Model JGRP548HL00
Near Temple, TX 76504
Tali W
Job Details:
10/26/2021
"On site for range large oven not starting cycle after pressing start. Confirmed complaint. After setting function, selecting temp, and pressing start, the unit beeps three times. It doesnt ignite. Informed customer that after making selections for oven, wait till lights behind both knobs and start button illuminate, then press start. If start is pressed before all lights have illuminated, the unit will not start cycle. If repeated multiple times, the unit can go into a lockout mode. If this occurs, select a different function by turning the left selector knob, set temp, and start cycle. After unit lights, you can turn off and choose previous function used. I then tested operation of unit as advised previously. The unit turns on, ignites and heats. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Woodway, TX 76712
Jonathan M
Job Details:
10/26/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced control and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model JMW2427WB02
Near Waco, TX 76712
Jonathan M
Job Details:
10/26/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found unit only had one blower and replaced the blower. Went to test the unit and found the unit would not turn on. Checked voltage at the terminal block and found that the line 1 circuit was not being supplied power but the line to vote circuit was being supplied power. Checked voltage at the wall and confirmed the same problem. Advised the customer they would need to contact an electrician for further assistance and call back if any other issues persisted.
We serviced a
MAYTAG WASHER
Model MVWB450WQ1
Near Temple, TX 76502
Tyler
Job Details:
10/26/2021
Arrived on site for washer not completing cycle or draining.upon arrival found water in tub. After further inspection I found during drain spin unit would fail to drain.drain motor had stable 120v. Removed 15 gallons of water and found no obstructions or foreign objects in drain. Replaced drain pump reassembled and tested unit. Found no leaks during repairs/tests. Unit now cycling as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC4
Near Waco, TX 76712
Jonathan M
Job Details:
10/26/2021
"Arrived on site for a washing machine that is making a knocking sound during the spin cycle. Inspected unit and work area. Found no stored error codes on the washer itself. Ran the unit through a high speed spin and confirmed the customers complaint. Checked underneath the unit and found no abnormal I rub marks or issues with the rotor or stater. Spoke to PR and was advised issue was with the gear case.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Temple, TX 76504
Tali W
Job Details:
10/26/2021
On site to install previously diagnosed parts. Replaced lower harness. Reassembled and tested. Unit functioning as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Belton, TX 76513
Tali W
Job Details:
10/26/2021
"On site for dishwasher showing same error code as previously F8E4. In diagnostics, found F8E4 overfill/float switch open, FAE4 diverter cant find position, FAE2 vent wax motor electrical problem. Cleared errors. Started diagnostics cycle. Found unit not completing cycle due to corrosion on diverter connector (harness). Unit was only able to fill and drain. Ordering harness, pump and motor assy, control, owi and vent motor assy. Office to reschedule. ; ordrng 1 W11416363 (Pump & motor) and 1 W11344507 (Harness) and 1 W11410063 (Control) and 1 W11414073 (Vent fan) and 1 W11410464 (OWI)"
We serviced a
WHIRLPOOL WASHER
Model LTE5243DQ0
Near Copperas Cove, TX 76522
Al
Job Details:
10/26/2021
"Arrived on site and and inspected a stacked unit that wasnt agitating and was leaking. Customer advised the unit began agitating. I discovered no leaks coming from the unit while it was washing. Job complete. Couldnt duplicate the customers complaint. Dryer ventilation system is full of dryer lint, not allowing the customer to dry efficiently. Vents pose a fire hazard."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Georgetown, TX 78633
Jonathan S
Job Details:
10/26/2021
Arrived on site for oven combo controls not responding and microwave light not working. Inspected unit and work area. Found screen frozen. Powered unit on and off at circuit breaker. Performed diagnostics mode and tested operation. Tested in normal mode. Powered unit off and removed failed lamp and installed insulation (TS). Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near New Braunfels, TX 78132
Andrew
Job Details:
10/26/2021
"Arrived on site to test unit for ice maker over filling, tested unit found ice maker stuck in fill position, need ice maker to fix issue, left water valve closed, no leaks detected, office to reschedule ; ordrng 1 W10886939 (FC ice maker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, TX 78741
Kevin
Job Details:
10/26/2021
"Arrived on site and found water leaking from sump and motor. Installed new sump and motor. Tested unit, unit tested good. No leaks detected, job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Andice, TX 78628
Cliff
Job Details:
10/26/2021
Arrived on site to diagnose a cooktop that ignitor sparks on all burners no matter which is selected to use. Found no failures to unit at this time and advised customer on spark module operation. No further repairs needed at this time.
We serviced a
JENN-AIR OVEN
Model JMW2430IL03
Near Spicewood, TX 78669
Brandon
Job Details:
10/26/2021
"Arrived on site to install nameplate, I added nameplate to oven door, unit tested good."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Spicewood, TX 78669
Brandon
Job Details:
10/26/2021
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Cedar Park, TX 78613
Taylor M
Job Details:
10/26/2021
"Arrived on site to replace console due to intermittent power issues, i gained access to the unit removed the console I replaced the console and now the unit is operating properly as designed. I informed the customer that they would need to connect the unit to wifi to avoid any intermittent functionality. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW00
Near Austin, TX 78753
Matthew
Job Details:
10/26/2021
Arrived onsite for refrigerator not cooling in either compartment. On arrival unit was unplugged. Plugged unit in and heard hissing sounds from compressor compartment. Unplugged unit for inspection. Removed cover and found compartment covered in black sludge. Hissing was coming from copper tube linking compressor to condenser. Unit has had complete burnout and contaminated the sealed system. Called tech line for assistance. Provided SR#7732087892. Customer must reach out to Whirlpool customer service. Job complete
We serviced a
AMANA DRYER
Model NED5800HW1
Near Georgetown, TX 78628
Lou
Job Details:
10/26/2021
"Arrived on site to inspect dryer control panel issues. Upon further inspection, I turned the unit on and found the display digits not functioning properly and some of the buttons not functioning. I attempted to place the unit in diagnostics and once in, I checked for error codes and found none. When I went to test, the unit shut down. I removed and replaced the control panel and retested and unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ2
Near Canyon Lake, TX 78130
Noah D
Job Details:
10/26/2021
"Arrived on site to inspect unit for sparking and popping breaker. Upon inspection found no burn marks or burnt wires. Inspected all parts and couldnt find a definitive ark. Tested with old power cord and found no issues, tested multiple times. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT770PAYM2
Near Pflugerville, TX 78660
Wesley
Job Details:
10/26/2021
"Arrived onsite and replaced the sump and motor to repair leak from diverter, unit is now operating as designed without leaking. Unit is now operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near Leander, TX 78641
Kayman
Job Details:
10/26/2021
Arrived onsite for range with oven light not turning off. Upon inspection I found the light off. The customer stated they have to pull the unit and unplug it for the light to turn off. I accessed the control and replaced due to the complaint sounding like a intermittent issue with a relay sticking. I pushed the unit back and was not able to recreate the issue. I ran preheat and it preheated to 350 as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Liberty Hill, TX 78642
Lou
Job Details:
10/26/2021
"Arrived on site to inspect dishwasher upper rack falling out. Upon further inspection, I found the upper rack missing, but the adjuster wheels still in the tracks. I removed and replaced the adjuster kit and tested the unit. Unit is operating as designed with no error codes. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EHL02
Near Georgetown, TX 78628
Lou
Job Details:
10/26/2021
Arrived on site to inspect refrigerator water dispenser not dispensing properly. I tested the dispenser and found the water coming out slowly. Removed the filter and retested and the water dispensed as designed. Customer advised they recently replaced the filter and got the same results. I am ordering the filter head housing and office to schedule return service due to the availability of the part. Customer has a filter system on the home and I recommended leaving the filter out for the time being. No water leaks observed during service.; ordrng 1 W11451366 (Filter head)