Service History 256

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, Texas 78745

Brandon

Job Details: 09/18/2025

"Arrived on site for customer complaint of dryer stopping after a few minutes. I found no error codes in the dryer, I ran a load of damp towels on a sensor cycle. Unit shut off after 3-4 minutes. I replaced thermistor, ran a test cycle with damp towels, unit tested good. If problem continues. Will need moisture strips, and CCU. Part used wp8577274"

We serviced a

WHIRLPOOL WASHER

Model MVWB765FC3

Near Austin, Texas 78739

Brandon

Job Details: 09/18/2025

"Arrived on site for customer complaint of broken agitator pieces and clothing stuck underneath. I replaced agitator, unit tested good. Part used w11550891"

We serviced a

WHIRLPOOL DRYER

Model MEDB835DW4

Near Kyle, Texas 78640

Brandon

Job Details: 09/18/2025

"Arrived on site for customer complaint of noise issue. Found repair kit was needed, I replaced repair kit, unit tested good. Part used 4392067"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Kyle, Texas 78640

Brandon

Job Details: 09/18/2025

"Arrived on site for customer complaint of unit making noise, found fill tube out of place causing water to leak onto evaporator fan. I adjusted fill tube and cleaned ice build up around fan, unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Kyle, Texas 78640

Brandon

Job Details: 09/18/2025

"Arrived on site for customer complaint of unit not starting or draining, found issue with control board. Proper power getting to unit, but not able to access diagnostic mode or any other functions. Control board to be replaced under S153EB. ; ordrng 1 Cnote (Office to reschedule) and 1 W10919003 (Pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335FDDM00

Near New Braunfels, Texas 78132

Andrey

Job Details: 09/18/2025

"Arrived on site to inspect unit for water leaking concerns. Customer stated that water intermittently leaks from the front of the unit. Upon testing, found ice accumulation forming on the bottom of the freezer compartment. Further inspection revealed the drain tube was frozen and clogged, preventing proper water drainage. Removed ice buildup and cleared restriction from the drain tube. Verified repair by pouring water into the drain and confirming proper water flow through the system. Unit is now operating as designed. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near San Marcos, Texas 78666

Tim M

Job Details: 09/18/2025

"Arrived on site to test unit for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Leander, Texas 78641

Miguel

Job Details: 09/18/2025

"Arrived on site for microwave not working, found lower switch in wrong g position. Repositioned lower switch. Repaired wiring left on previous visit. Verified operarion. Unit now working as designed. Call complete."

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW2

Near San Marcos, Texas 78666

Tim M

Job Details: 09/18/2025

"Arrived on site to inspect unit for reported squeaking noise. Customer demonstrated condition, squeak present at cycle start. Gained access to internal components and identified seized idler pulley. Replaced roller bearings, idler pulley, and drive belt using repair kit (4392065). Reassembled and tested operation. Verified smooth drum rotation and confirmed all abnormal noises eliminated. Unit is now running as designed, no gas leak detected, job complete."

We serviced a

WHIRLPOOL WASHER

Model WET4027HW2

Near Leander, Texas 78641

Miguel

Job Details: 09/18/2025

"Arrived on site for washer not going through cycles. Dryer working fine. Entered diagnsotics and found f5e2, f5e3, f7e6. Cleared and ran automatic test. All components pass. Went into individual test and test lock several times. Test both motor speeds. Unit responding properly. No failures found. Customer asked to stop as they are heading to doctors appointment. Advised of findings. Advised make sure nothing is blocking or got into latch area. Call complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near San Marcos, Texas 78666

Tim M

Job Details: 09/18/2025

"Arrived on site to inspect unit for no water or ice dispensing. Customer reported intermittent noise and loss of dispenser function. Inspection confirmed ice bin empty and ice maker in the off position. No abnormal noises present during testing. Activated dispenser, verified water valve energizing with no water flow. Inspection of supply revealed shut-off valve in closed position. Opened valve and retested, water is now dispensing properly. Advised customer to record any future noise occurrence and contact office for follow-up if condition returns. At this time unit is operating as designed, no leaks detected, no parts installed, job complete."

We serviced a

KITCHENAID OVEN

Model KOEC530PSS01

Near Mount Calm, Texas 76673

Jonathan M

Job Details: 09/18/2025

"Arrived on site for a wall oven model KOEC530PSS01 with issues of the microwave turntable not turning and the oven door not closing completely. Customer reported the turntable works only when pressing the on/off button and mentioned the door was previously serviced by another company, leaving slight play on the left side. Checked settings and found the turntable option turned off. Switched it back on, tested the microwave, and confirmed it heated and turned as designed. Inspected the oven door, noted hinges and receivers in good condition, but found a 1mm to 2mm gap on the left side. Ran a broil cycle at 550?F and felt no heat escape. Contacted Whirlpool Techline, spoke to Austin SR # 7742424141, who advised that slight play is normal for this model due to hinge design. He confirmed the unit operates within specs since no heat escapes and advised no repair at this time. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Leander, Texas 78641

Miguel

Job Details: 09/18/2025

House code 1259. Customer not home but allowed entrance. Arrived on site for refrigerator not dispensing water or making ice. Tested and confirmed water valve activating but no water coming through. Found water behind the fridge was turned off. Turned kn and verified operation. Ran ice maker test and it passed. Tested icemaker valve and water now comes in. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near New Braunfels, Texas 78130

Andrey

Job Details: 09/18/2025

"Arrived on-site to inspect the unit for operational issues. Customer reported that the dishwasher only starts after being unplugged and plugged back in. Tested the unit and was able to enter diagnostic mode. During the diagnostic cycle, opened the door and observed that the wash motor continued to run with the door open, indicating that the latch is not disengaging as designed. Based on testing, determined that the unit has a faulty door latch. To ensure proper repair and reliable operation, I recommend replacing both the latch and the main control board. Parts will be ordered, and the unit will be re-evaluated after replacement. Rescheduled for 9/24; ordrng 1 WPW10653840 (Latch)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near San Marcos, Texas 78666

Tim M

Job Details: 09/18/2025

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near San Marcos, Texas 78666

Tim M

Job Details: 09/18/2025

"Arrived on site to inspect unit for pump running continuously. Upon arrival customer reported pump doesnt run continuously, lid would not lock and cycle could not be initiated. Attempted to enter service mode, found control unresponsive. Verified no incoming voltage to unit. Inspected electrical supply and found breaker tripped. Reset breaker and retested, control responsive. Entered service mode, no stored error codes present. Initiated test cycle, all components energized and functioned within spec. Ran normal cycle, verified lid latch engagement and full cycle progression. No leaks observed, no parts installed. Unit is now running as designed, job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MPS00

Near Georgetown, Texas 78628

Lou

Job Details: 09/18/2025

"Arrived on site to inspect refrigerator ice maker not producing ice properly. Upon further inspection, I tested temps in the FC=8 degrees. I found a small amount of ice in the bin and ice forming in the ice maker tray. Following Service Pointer W11738632 for low or no ice production and service pointer W11770836 testing the optics, I found the receiver LED is not flashing and ice maker not harvesting. I tested voltage at the emitter and receiver boards and found 120V at both. Per the service pointer, I removed and replaced the emitter/-receiver boards and retested. The boards are communicating now, but the ice maker continues to fail. I removed and replaced the ice maker and retested, and the unit is operating as designed. No water leaks observed during service, job completed. W11629974, W11735839"

We serviced a

KITCHENAID RANGE

Model KFDC558JSS03

Near Leander, Texas 78641

Miguel

Job Details: 09/18/2025

Arrived on site to new build home. Checked range and verified all cooktop burners working properly. Ran test on both ovens. Both ovens working properly. Heated to proper temperature. They never reset. Unit working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model wtw4855hw3

Near Manor, Texas 78653

Matthew

Job Details: 09/18/2025

Arrived onsite for unit making noise. Found noise discribed was the drain pump running. Ran diagnostic and found pressure system failure f3e1. Per service pointer need to replace the control under Scode s153eb. Replaced control and tested. Unit is now functioning properly. Job complete.

We serviced a

MAYTAG WASHER

Model MFW7020Rf0

Near San Marcos, Texas 78666

Tim M

Job Details: 09/18/2025

"Arrived on site to inspect unit for reported leak. Customer stated water was leaking from the front door and identified missing rubber material on the bellow. Performed inspection and confirmed bellow torn, compromising door seal integrity and resulting in water leakage. Removed and replaced bellow (W11384425). Filled unit to maximum water level, no leaks observed. Verified all functions operating within manufacturer spec. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near New Braunfels, Texas 78130

Andrey

Job Details: 09/18/2025

"Arrived on-site to test unit for not operating properly. Customer stated that when the dryer attempted to start, the unit produced a rumbling noise for approximately 20 seconds and then shut off. Attempted to rotate the basket manually and found it would not spin freely. Disassembled the dryer for further inspection and determined that during shipping, the motor mount bearings had shifted, causing the motor to slip out of alignment and seize. Due to the faulty motor, the unit was unable to operate as designed. Replaced the motor, reassembled the unit, and tested operation. The dryer is now running properly as designed. Job complete. Installed 279827"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Georgetown, Texas 78628

Lou

Job Details: 09/18/2025

"Arrived on site to inspect washer noises. Upon further inspection, the customer advised that the unit is making a loud grinding noise. I placed the unit in diagnostics and tested, and when the unit was to agitate and spin, I could hear a loud electrical buzzing noise. I tilted the unit back and found capacitor oil on the pulley shield, pulley, belt, and capacitor. I advised the customer of my findings and am ordering the capacitor and scheduled return service for 09/24/25. Unit was left unplugged for safety. No water leaks were observed during service. ; ordrng 1 W11395618 (Capacitor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Taylor, Texas 76574

Scott

Job Details: 09/18/2025

Arrived on site for washer coming on by itself. Found dispatched as wrong modle number . Found u it is stuck in drain mode . Ran diagnostics got pressure sensor error. Ordering control per sp . No water leaks detected at time of service. Call to set return ; ordrng 1 W11607637 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM03

Near Austin, Texas 78737

Luis

Job Details: 09/18/2025

"Arrived on site for buzzing noise. Powered unit on buzzing noise and compressor shuts off,pierced system found no refrigerant in system found small trace of oil on evaporator ordering a new evaporator ; ordrng 1 W11578004 (Evaporator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Georgetown, Texas 78633

Tyler

Job Details: 09/18/2025

"Arrivec on site for refrigerator not dispensing water. On arrival confirmed issue and found WP12575501 Switch, limit broken with no continuity. I then bypassed switch and found valve still failing. I installed wpw10420083 and found it no leaking but im ordering switch and rescheduled customer for 09-23-25; ordrng 1 WP12575501 (Switch)"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Taylor, Texas 76574

Scott

Job Details: 09/18/2025

"Arrived on site , replaced control W11607637. Ran calibration and diagnostics test wash. All checking g normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHM00

Near Austin, Texas 78739

Luis

Job Details: 09/18/2025

"Arrived on site for cooling issue. At time of visit customer powered unit off,per customer loud noise from air flow vents going to ice room compartment and stopped freezing. Gained access to freezer evaporator found excessive amount of water in freezer compartment, ohmed heater passed checked continuity through harness failed. Replaced harness powered unit on frost forming on evaporator uploaded pic. Reassembled unit checked air flow good. W11614809"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Elgin, Texas 78621

Joe Z

Job Details: 09/18/2025

"Arrived on site for dishes remaining dirty. Upon arrival, ran diagnostics and get error code F4-E3 wash motor not operating. Replaced sump and motor W11613479. Test unit and is operating as designed. No leaks present. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78717

Daniel A

Job Details: 09/18/2025

"Arrived on site to unit 2307 to inspect washer with lid lock problem. Upon further inspection, I placed the machine into diagnostics and observed error code F5E2. The latch had failed mechanically. I cleared the code and replaced the latch and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11565030. No one on site to sign"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW10

Near Taylor, Texas 76574

Scott

Job Details: 09/18/2025

"Arrived on site , replaced UI console trol and evap thermistor . Double checked welds , no signs of dye in freezer compartment , no signs of dye on compressor welsd or in drip pan . Compressor pulling 1.9 amps . After plugging unit back in started to get frost pattern on evap. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Cedar Park, Texas 78613

Brandon B

Job Details: 09/18/2025

"Unit 2021. Arrived on site for a washer model WTW4855HW3 not cycling. Verified the issue and serial number. Installed the control w11607637 and calibrated the washer. Tested in factory diagnostics, and everything worked as designed. No leaks detected while on-site nobody is available to sign"

We serviced a

WHIRLPOOL DRYER

Model WGD6120HW0

Near Georgetown, Texas 78633

Tyler

Job Details: 09/18/2025

"Arrived on site for dryer, taking too long to dry cycles. On rival, I was able to verify that the dryer is working as designed and the heat source and other components are working. But that there was a clog in the venting of the home retaining air in the dryer, preventing it from drying well. Instructed customer on getting a dryer vent cleaning to prevent further issues call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78717

Daniel A

Job Details: 09/18/2025

We serviced a

WHIRLPOOL RANGE

Model RF3020XKQ3

Near Taylor, Texas 76574

Scott

Job Details: 09/18/2025

"Arrived on site for range with no power . Found front burners are not heating . Found receptacle burned up. Ordering receptacles also switches , and elements if needed . Did find mod & ser tag ; ordrng 2 814399 (Receptacle kit)s and 1 8053265 (Elemnt) and 1 8053267 (Elemnt)"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS20

Near Elgin, Texas 78621

Joe Z

Job Details: 09/18/2025

"Arrived on site for oven not operating. Upon arrival, inspected unit. Display icons are just cycling. Pressed buttons and not responding. Am getting steady correct voltage from control to ui. Need to replace console. Replaced console W11600355. Test unit and is operating as designed. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Austin, Texas 78759

Daniel A

Job Details: 09/18/2025

"Arrived on site to unit 1344 to inspect refrigerator not cooling in the fresh food section. Upon further inspection, I checked temperatures and measures -3FC and 50RC. I placed the unit into service mode and checked components and found that the damper was not operating. I replaced the damper and tested the machine. It is not operating as designed. No water leaks observed during service. W11645127"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Austin, Texas 78738

Luis

Job Details: 09/18/2025

"Arrived on site for not dispensing ice and icemaker issues. Found large clumps of ice as if icemaker is double filling,tested ice dispenser failed motor running not dispensing. Unable to remove ice container stuck on plate,ordering a new ice container,plate,shaft and motor. ; ordrng 2 W10917313 (Ff gasket)s and 1 W11189145 (Ice door) and 1 W11448633 (Ice door plate) and 1 W10910401 (Ice container) and 1 W11228132 (Shaft) and 1 W10822606 (Auger motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Jarrell, Texas 76537

Tyler

Job Details: 09/18/2025

"Arrived on site for washer, making the loud noise. On arrival found that the cam was broken and a replaced it and found noise No longer present and unit working as designed with no leaks call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Jarrell, Texas 76537

Tyler

Job Details: 09/18/2025

"Arrived on site for refrigerator needing new doors on arrival installed.Doors and nameplate, and found unit working as design call complete."

We serviced a

WHIRLPOOL OVEN

Model WOES7030PZ01

Near Leander, Texas 78641

Miguel

Job Details: 09/18/2025

Arrived on site for oven not heating. Entered diagnostics and found f6e4. Pulled oven from wall. Checked voltage and found L2 (Rd) did not have any voltage. All other checks were good. Turned off breaker. Removed back panel. Verified continuity through all heaters and safety fuse/thermal fuse. Securely set nuts where power comes in at junction. Reset breaker and now L2 has voltage. 246 across L1-L2. Reset errors. Tested. Unit now working properly. Performed burn off at 500f. Customer will turn off after 30 min. Call complete. No parts.

We serviced a

WHIRLPOOL DISHWASHER

Model GU2475XTVY1

Near Round Rock, Texas 78665

Wesley

Job Details: 09/18/2025

Arrived onsite GU2475XTVY1 and found heater circuit error had presented again. Found burnt wire at the hot side connection to the heater. Replaced the heater W10518394 and repaired the wiring. Unit is now operating as designed as verified in diagnostics. Demonstrated working condition to customer.

We serviced a

KITCHENAID MICROWAVE

Model KMMF530PPS00

Near Harker Heights, Texas 76548

Tyler

Job Details: 09/18/2025

"Arrived on site for microwave, needing new door w11646020. Found door working as designed on new microwave call comple"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78759

Daniel A

Job Details: 09/18/2025

Arrived on site to unit 1021 to inspect refrigerator tripping the breaker as soon as it was plugged in. Upon further inspection I plugged in the fridge and it began to operate as normal. I let the fridge run for several minutes. I unplugged the fridge and gained acces to the rear and examined the wire for any damage or shorting. There were no issue found with any wiring. I placed the fridge into service mode and activated all test of components and could not replicate the issue. I hooked the fridge up to the water line and cycled the ice maker and found it to be operating and filling without issue. At this time the refrigerator is operating as designed. No water leaks observed during service.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Granger, Texas 76530

Scott

Job Details: 09/18/2025

"Arrived on site for washer not powering on . Found correct voltage and polarity at outletlet . Plugged washer in and unit started cycle without start button being activated . Ended cycle. Ran diagnostics, no error codes . Ran diagnostics test wash . During spin unit stopped cycle and stayed locked . Controls became unresponsive. Replaced control .W11608056 Ran calibration and test wash. All checked normal. No water leaks detected at time of service. Advised customer to install a surge protector. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Austin, Texas 78758

Daniel A

Job Details: 09/18/2025

"Arrived on site to inspect dishwasher shutting off mid cycle. Upon further inspection, I placed the unit into diagnostics and observed error code F2E1. The control had failed internally. The start button was no longer responsive. I replaced the control and retested the unit. The unit is now operating as designed. No water leaks observed during service. W11683481"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Austin, Texas 78723

Andrew R

Job Details: 09/17/2025

Arrived onsite for unitmskipping cycles. When in manual testing I found the cold valve to lack water pressure. I took the hoses off and found the cold valve clogged. I replaced the valve and ran a diagnostics test. Unit now operates as designed and no water leaks are present during time of service. Call complete. Installed W11038689 VALVE.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Cedar Creek, Texas 78612

Justin

Job Details: 09/17/2025

Arrived on site for unit console not responsive. Customer had previous handyman work on unit handyman obviously never worked on this kind of unit before. Had to repair handyman previous work back panel off and top pane had to be reassembled broken a few plastic pieces on leg. Inspected unit found console not working replaced consol and reassembled. Unit is now functioning properly and as designed to job completed

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, Texas 78723

Andrew R

Job Details: 09/17/2025

Arrived onsite for previously diagnosed part. Replaced the control and issue still occurring. Tested thermistor and found it reading 51.2 ohms which is way out of range. I replaced thermistor thermistor using 280148 thermal cutoff kit and tested. Unit is now running as designed. Call complete. Installed 280148 thermal cutoff and W11780156 CONTROL. Customer not onsite for signature.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Austin, Texas 78723

Andrew R

Job Details: 09/17/2025

Arrived onsite for knobs broken. I found the RR valve to be twisted after replacing knobs. Will need to order W11105201 RR VALVE for repair. Customer requested to be on a Thursday around same time. No leaks. Office to RS as we are OOS.; ordrng 1 W11105201 (Valve RR)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Kyle, Texas 78640

Tim M

Job Details: 09/17/2025

"Arrived on site to test unit for leak. Upon arrival customer stated unit only leaked one time and was able to clean it up with one towel, has not used it since. Entered service mode and ran a complete test cycle, no leaks observed. Ran a normal cycle with deep water fill to reach maximum water level. During testing noticed when basket was settling from the weight, the out-of-level condition of the cabinet allowed the basket to shift too far forward causing incoming water to splash over the tub ring and leak externally. Adjusted leveling feet to bring unit to level. Verified proper basket positioning and water containment throughout cycle. Leak is no longer present and unit is operating as designed, no parts installed, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Bastrop, Texas 78602

Justin

Job Details: 09/17/2025

Arrived on site for ice maker not working all the time. Found right side fridge door gasket not sealing properly.And drain line clogged un cloog3d drain line in the back and cleaned condenser coil. Customer will monitor ice production unit is cooling both sections. Asking for senior tech on return visit ; ordrng 1 W10407212 (Gasket) and 1 WPW10616134 (Door ice) and 1 W11658802 (Ice maker) and 1 W10837274 (Plate)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Austin, Texas 78754

Scott

Job Details: 09/17/2025

"Arrived for dryer not heating but tumbling . Ran voltage checks at terminal block, outlet is dropping one leg of power . Can get full voltage when twisting power cord in outlet . Informed customer to have professional electrican correct outlet . Unit is heating when correct voltage . No lint build up. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Niederwald, Texas 78640

Tim M

Job Details: 09/17/2025

"Arrived on site to test unit for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11603810) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Bastrop, Texas 78602

Justin

Job Details: 09/17/2025

Arrived on site for drain pump constantly running. Unit will need new control replaced control and calibrated and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Kyle, Texas 78640

Tim M

Job Details: 09/17/2025

"Arrived on site to test unit for no water and humming. Upon arrival customer stated the valve constantly leaks and lid does not lock. Also provided POP that showed unit is in warranty. Entered service mode and started a test cycle, lid latched and cycle began. Noticed cold side of the valve is not closing. All other components are properly engaging in diagnostic cycle. Will need to order valve and lid latch as precautionary. Ordering parts, no parts installed, rescheduled for 09/23.; ordrng 1 W11210463 (Valve) and 1 W11307244 (Lid latch)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Kyle, Texas 78640

Tim M

Job Details: 09/17/2025

We serviced a

WHIRLPOOL FREEZER

Model WRS555SIHZ00

Near Hutto, Texas 78634

Brandon B

Job Details: 09/17/2025

"WRS555SIHZ01 refrigerator not making ice. Arrived on-site and checked temperatures, finding freezer compartment at 23 degrees and refrigerator compartment at 38 degrees. Ran harvest cycle and encountered a motor error with a deformed tray. Noted damaged filter housing. Tested compressor amp draw at 0.65 amps. Ordered parts for return visit: W11162042 housing, W10873791 icemaker, WPW10143759 dye drier, W11506635 service port, lokring, WPW10466675 compressor, WP2188823 evap, and W11678305 pre-cooler. Office will reschedule. No leaks detected while on-site.; ordrng 1 W11162042 (Housing) and 1 W10873791 (Icemaker) and 1 Wpw10143759 (Dye drier) and 1 W11506635 (Service port) and 1 Lokring (Cap tube) and 1 WP2188823 (Evaporator) and 1 WPW10466675 (Compressor) and 1 w11678305 (Precooler) and 1 2hoursstech (2 hr ss tech)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Buda, Texas 78610

Luis

Job Details: 09/17/2025

"Arrived on site. Found fan motor not running checked voltage at harness good,replaced defective fan motor ran diagnostic fan powered on,checked air flow to fresh food section good,ran icemaker harvest passed icemaker dumped ice and filled with water. W11529245"

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Round Mountain, Texas 78663

David Z

Job Details: 09/17/2025

"Arrived on site to diagnose dryer that stopped mid-cycle. Model number MED6230HW2. The unit stopped heating and tumbling, then restarted after 20 minutes. Checked for errors and found F2E1 stuck key. I replaced the control with part number W11525996 to resolve the cycle stop. Planned to install the console, but the part I had was damaged. Ordered a replacement console with W11413566. Also attempted to link the unit to Wi-Fi, but it failed to connect. Return visit scheduled for 9/24.; ordrng 1 W11413566 (Console)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Pflugerville, Texas 78660

Brandon B

Job Details: 09/17/2025

Arrived on site for a dishwasher with model WDF341PAPM2 not starting. Found the unit wasn't receiving 120V at the control. Traced the issue to the middle light switch directly above the unit. Confirmed everything else worked as designed. No leaks detected while on-site

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Horseshoe Bay, Texas 78657

David Z

Job Details: 09/17/2025

with a broken lid. Found the left side of the plastic lid cracked and broken off. Replaced the lid with W11256781. Tested the unit and confirmed the lid lock worked as designed and the unit started cycles. Repair completed. NO WATER LEAKS OBSERVED DURING SERVICE.

We serviced a

KITCHENAID RANGE

Model KSDB900ESS6

Near Bastrop, Texas 78602

Justin

Job Details: 09/17/2025

Arrived on site to repair damaged right side panel. While replacing right side panel also found control issues missing numbers and top panel not fitting correctly causing the side to get in a bind. Replaced side panel but ordering cook top and console. Asking for senior tech on return visit; ordrng 1 W10901118 (Console) and 1 W11117940 (Stainless) and 1 W10645947 (Grommet) and 1 W10645947 (Screw)

We serviced a

WHIRLPOOL DRYER

Model WED500CMW0

Near Austin, Texas 78754

Brandon B

Job Details: 09/17/2025

"Arrived on site for a dryer (WED500CMW0) tripping the breaker. Customer reported maintenance performed a repair, and the issue has not recurred. Checked voltage at the terminal block, and it was correct under load. Ran the unit for 20 minutes, confirming it heated and tumbled as designed. No issues found during service"

We serviced a

WHIRLPOOL OVEN

Model WFES3030RS0

Near Belton, Texas 76513

Robert

Job Details: 09/17/2025

WFES3030RS0 Arrived on site for a range with no power. On arrival I verified the range tripping breaker. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on it was 14.92 and with all burners on high and oven on it was 40.01 .I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker product works as it's designed. I checked polarity and voltage readings were correct. No parts used I recommend client to contact breaker company to find correct breaker for range. I also recommend to contact the home builder to replace the breaker. I told client leave oven on for one hour. I'm calling whirlpool safety Sr # 7742386978

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Georgetown, Texas 78633

Tyler

Job Details: 09/17/2025

"Arrived on site for dishwasher not draining. On a rival confirmed issue, and upon further inspection found no kinks or brakes in the drain line or any sort of blockages. Found inside of drain pump and sump assembly were both clean. Found drain motor was overheating to the point that you almost couldn't touch it after running for just a minute. I spoke to tech line and reported findings Sr#7742413478. I replaced drain pump and hose and found dishwasher, working as design with no leaks call complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Belton, Texas 76513

Robert

Job Details: 09/17/2025

WDP540HAMZ4 Arrived on site for a dishwasher not starting. On arrival I verified the issue it was a failed control board. I replaced control board then tested product is working as its designed no water leaks visible from main water supply.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM03

Near Temple, Texas 76502

Robert

Job Details: 09/17/2025

WRT541SZDM03 Arrived on site for a refrigerator not making ice. On arrival clerk called client and client stated icemaker is working but still wanted me to still look at it. I arrived at clients apartment and client wasn't home but I had the key to enter. I checked icemaker and it's producing excellent. I checked temperature in the FC it was -2 I ran a test on icemaker product is working as its designed no water leaks visible from main water supply. No parts used.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Manor, Texas 78653

Brandon B

Job Details: 09/17/2025

Arrived on site to install ordered parts for a refrigerator (WRS315SDHM13). Installed the evap fan with part number WP2315549 and the control with part number W11546690. Confirmed the evap fan and control are now working as designed

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Harker Heights, Texas 76548

Robert

Job Details: 09/17/2025

WTW6157PB0 Arrived on site for a washer making nosies. On arrival client stated it made nosies when spinning. Further inspection I found front right leg needed to be adjusted. I ran a quick test and heard the nosies. I adjusted leg then looked under washer and inspected the gearcase and clutch and slider. The slider was worn out and clutch readings were off. Gearcase was oil free . I replaced the slider and clutch then calibrated tested on quick wash product is working as its designed no water leaks visible from main water supply.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Austin, Texas 78741

Joe Z

Job Details: 09/17/2025

Arrived on site for small dent on the door panel. Replaced panel W11416371. Unit is operating as designed. No leaks present. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Austin, Texas 78738

Brandon

Job Details: 09/17/2025

"Arrived on site to replace control under S153EB, I replaced control unit tested good. Part used w11608056"

We serviced a

MAYTAG WASHER

Model MHW5500FC1

Near Austin, Texas 78732

Brandon

Job Details: 09/17/2025

"Arrived on site for customer complaint of unit leaking and giving error codes. Found F8e3 f3e1 f8e1 f0e1 error codes in diagnostic mode. I ran full diagnostic test, unit tested good. I noticed suds build up as well as dog hair build up between door and bellow causing leak. I instructed customer to clean unit and use less soap."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB08

Near Austin, Texas 78721

Luis

Job Details: 09/17/2025

"Arrived on site to unit 1204 for water leaking from icemaker. Vacant unit,complex is still be built. Uploaded picture found fill tube extension not fully installed to fill cup,removed ice build up and icemaker,installed fill tube extension to fill cup ran fill test passed no leaks. No one available for signature."

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near New Braunfels, Texas 78130

Andrey

Job Details: 09/17/2025

"Arrived on site to test unit for noise complaint, customer showed video of the noise and stated it only happened once, according to the video notice that was running a load of towels with the extra button activated, explained to customer that feature and when to use it or not, ran diagnostic found no issues with any component but a scrapping noise coming from agitator, inspected and found coins stuck in slot, removed and tested unit is now running as designed no leaks detected job complete no parts installed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near New Braunfels, Texas 78130

Andrey

Job Details: 09/17/2025

"Arrived on site to test unit for not cooling properly, tested unit found FC is cooling good but RC is not, inspected and found failed damper, replaced and tested unit is now running as designed no leaks detected job complete installed W11645127"

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW3

Near Leander, Texas 78641

Daniel A

Job Details: 09/17/2025

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control. I attempted to calibrate the machine, however the motor failed to run and just hummed. I was able to rotate the motor by hand as the machine was trying to run and the basket was able to move slightly however the motor is not able to rotate the basket on its own. I am ordering the motor and capacitor. Office to schedule return service. No water leaks observed. W10890624 W11614512 W11629601; ordrng 1 W10890624 (Motor) and 1 W11614512 (Capacitor)"

We serviced a

MAYTAG WASHER

Model MHW5500FC0

Near Temple, Texas 76502

Jonathan M

Job Details: 09/17/2025

Arrived onsite for a washing machine that won't drain. Inspected unit and work area. The customer advised that he attempted to remove the drain pump filter and found that was not the issue. Visual inspection of their drain pump indicated.The drain pump was partially broken. I replaced the drain pump and still had the same issue. I had to manually drain the unit by hand and replaced the main control. I tested the unit and found the unit.Begin to work and operate as designed with no leaks present during. Call complete. WPW10605427 and W11201285.

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS2

Near Austin, Texas 78750

Wesley

Job Details: 09/17/2025

"Arrived onsite for KTTS505ESS2 loose container due to broken welds . Repaired with new container WPW10451276 and used sheet metal screws to secure weak points on new container. Unit is now factory secured, tested stability with customer and advised customer on procedure."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Georgetown, Texas 78628

Miguel

Job Details: 09/17/2025

Arrived on site with new 3rd level stops. Installed new stops. Verified operarion. Call complete.

We serviced a

MAYTAG WASHER

Model MHW5500FC0

Near Temple, Texas 76502

Jonathan M

Job Details: 09/17/2025

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM10

Near Austin, Texas 78617

Matthew

Job Details: 09/17/2025

"Arrived onsite for temperature issue. On arrival customer stated unit had a couple issues. One morning the freezer was completely frozen/frosted and the door wouldn't open. Then after that the unit stopped cooling. Unit was thawed on arrival. Checked pressure and found equalize at 25psi. Compressor is running fine. Charged system with nitrogen and found no signs of leakage. Possibly has a small internal leak as unit ran for over a month with no issues. Replaced drier, vacuum down system and recharged. Pressure steady. If symptoms persist may need to contact techline. Job complete"

We serviced a

MAYTAG DRYER

Model MDE4000AYW

Near Spicewood, Texas 78669

Brandon

Job Details: 09/17/2025

"Arrived on site to replace previously diagnosed parts. I replaced idler and belt. Found noise was still present, I found noise coming from roller wheels. I replaced roller wheels, unit tested good. Parts usedwp6-3700340 12001541 (x2) and wp33002535 customer not on site to sign"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS05

Near Austin, Texas 78703

Luis

Job Details: 09/17/2025

"Arrived on site for right side door issues. Found when closing left door right side door pops and stays open,removed top cover found loose bolt to hinge,bolt stripped in hinge and rounded out cam on extension. Replaced hinge and extension assembly tested door operation unit working designed. Wp2307857,W11673500; used 1 W11673500 (Hinge) from stock"

We serviced a

MAYTAG WASHER

Model MFW7020RF0

Near New Braunfels, Texas 78130

Andrey

Job Details: 09/17/2025

"Arrived on site to test unit MFW7020RF0 for reported error code F8E1 (long fill). Inspected water supply lines and pressure hose and found no restrictions, kinks, or cross-connections, and verified water supply was adequate and not crossed. Customer stated that the error typically appears during the rinse cycle. Upon further inspection, found the drain line inserted approximately 2 feet into the standpipe, which exceeds Whirlpools installation specifications and caused a siphoning effect during the rinse cycle, allowing water to drain from the tub while the unit was filling, resulting in the control registering a long fill condition. Per Whirlpool guidelines, the drain hose should not extend more than 6 inches into the standpipe, so the drain line was adjusted to the proper depth. Retested the unit and confirmed it is now operating as designed. Customer was advised to connect the unit to Wi-Fi so it can receive available software updates and maintain optimal performance. Unit tested properly, operating as designed at this time, and job is complete."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Leander, Texas 78641

Daniel A

Job Details: 09/17/2025

Arrived on site to inspect dryer making noise during operation. Upon further inspection I found that the source of the noise was the vent hose rattling on the back of the machine a wall. I adjusted the vent and applied sound padding so there is not sound from vibration. The noise is no longer present. I tested the dryer and it is operating as designed. W11113654

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78758

Wesley

Job Details: 09/17/2025

Arrived onsite for unit 5058 WRS331SDHM08. Correct ice splatter issue causing the fan space to freeze. Unit is now operating as designed. No parts. Advised maintenance on findings.

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS00

Near Austin, Texas 78746

Luis

Job Details: 09/17/2025

"Arrived on site. Ran diagnostic weak water flow from valve,pump shutting off water early,grid cutter lines wavy and burned traces. Replaced water valve,recirculating pump,grid cutter and bin thermistor ran diagnostic good water flow no leaks,pan filled correctly,unit passed all other diagnostic test. W10919199,wpw10511923,w11542867,w10897719"

We serviced a

WHIRLPOOL OVEN

Model WFG320M0MS0

Near New Braunfels, Texas 78130

Andrey

Job Details: 09/17/2025

"Arrived on site to test unit for gas smell, contractor stated that there is a strong gas smell when turning off the oven, tested unit found air gas mixture valve is open to much causing only the left side of the burner to ignite, adjusted valve and tested unit is now running as designed called safety to document SR#7742382839, no leaks detected job complete no parts installed"

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW2

Near Austin, Texas 78758

Wesley

Job Details: 09/17/2025

Arrived onsite for dryer not drying well and found unit operating properly on the dryer side but no airflow. Advised that the duct needed to be cleaned to restore function. No parts.

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX335HPS02

Near Austin, Texas 78746

Luis

Job Details: 09/17/2025

"Arrived on site for no ice. Ran diagnostic failed recirculating pump,broken wire on grid cutter,replaced recirculating pump,grid cutter and bin thermistor, ran diagnostic all test passed. Customer unavailable for signature. W10919199,wpw10511923,w11542867"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Seguin, Texas 78155

Andrey

Job Details: 09/17/2025

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11607637"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Manor, Texas 78653

Brandon B

Job Details: 09/17/2025

"Arrived on site for a dryer (WED4950HW0) tripping the breaker. Verified good voltage at the wall, but the breaker tripped immediately upon plugging in the unit. Found a miswire at the terminal block where the neutral was connected to the ground. Corrected the wiring and tested the dryer. The unit now heats and tumbles as designed"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Austin, Texas 78758

Wesley

Job Details: 09/17/2025

WED4950HW0 dryer not running. Found good power and good fuse. Determined timer shorted and not sending power to the motor. Replaced timer WPW10185982 Unit is now operating as designed. Advised tenant.

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM11

Near Austin, Texas 78758

Wesley

Job Details: 09/17/2025

Arrived onsite for fridge cooling issue ART308FFDM11. Made basic checks. 0f 8nnfreezer and 37f in fridge no obstruction or condensation from gapping. All checks good. No parts. Unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Seguin, Texas 78155

Andrey

Job Details: 09/17/2025

"Arrived on site to test unit for no ice production, tested unit found unit started to produce ice since morning, customer stated that he turned ice maker on off and it reset its self, advised customer to monitor, unit is running as designed no leaks detected job complete no parts installed"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Leander, Texas 78641

Miguel

Job Details: 09/17/2025

Arrived on site for drain pump always running. Control was diagnosed and ordered. Verified pressure switch clear. Installed new control. Ran calibration mode. Ran automatic test cycle. Working as designed. No leaks. Call complete

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Spicewood, Texas 78669

Brandon

Job Details: 09/17/2025

"Arrived on site for customer complaint of smell coming from washer. No error codes in unit, found sulfar smell due to incoming water. Instructed customer to contact water company. Unit tested good."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Austin, Texas 78735

Brandon

Job Details: 09/17/2025

"Arrived on site for customer complaint of drain pump running constantly, found issue with control board. I replaced control, unit tested good. Part used w11603811"

We serviced a

JENN-AIR BUILT-IN M/W

Model JMDFS24GS00

Near Austin, Texas 78749

Brandon

Job Details: 09/17/2025

"Arrived on site for customer complaint of burning smell. Found unit working as designed, but found lots of grease and food particles on wave guide and inside unit. Advised customer to clean unit. Called safety to document. SR 7742386462"

We serviced a

KITCHENAID DISHWASHER

Model KDTM804KBS2

Near Austin, Texas 78749

Brandon

Job Details: 09/17/2025

"Arrived on site for customer complaint of little fan piece falling off after 1 use of reattached from last visit. Found issue with manifold, Ordering manifold. ; ordrng 1 W11677712 (Manifold)"