Service History 256 - Appliance Express

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS0

Near Lakeway, TX 78738

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for not draining. Test unit and found clogged drain hose. Found weak sump and motor. Will need new sump and moto. Advised customer not to use unit because of possible leak

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Austin, TX 78747

Scott

Job Details: 12/20/2022

Arrived on site for washer not starting and door locked . Ran diagnostics and got long drain error . Found drain pump harness wires broken . Respaded wire connector. Pump is now coming on . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL VENTHOOD

Model KVWB606DSS3

Near Manor, TX 78653

Matthew

Job Details: 12/20/2022

Arrived onsite for vent hood not functioning. Upon arrival inspected unit. Found power connector not secured. Secured connector and tested. All light and fan speeds are functioning properly. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Manor, TX 78653

Matthew

Job Details: 12/20/2022

Arrived onsite for dishwasher not filling with water. Upon arrival inspected unit. Ran test and found no water from valve. Inspected valve and valve was good. Inspected water supply and found supply turned off. Turned supply on and tested. Unit is now functioning properly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFFCF72DKL04

Near Austin, TX 78731

David S

Job Details: 12/20/2022

"Arrived on site to install previous diagnosed parts. I gained access to the filter housing, the right door gasket and the freezer slides. The unit is now working as designed. Job complete."

We serviced a

WHIRLPOOL OVEN

Model WOS31ES7JS01

Near New Braunfels, TX 78133

Andrew

Job Details: 12/20/2022

"Arrived on site to test unit for no power. Unit is hard wired in, found L1 popped out of wire nut. Fixed wiring and secured with electrical tape. Unit heated good to 350. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Marion, TX 78124

Matthew

Job Details: 12/20/2022

Arrived onsite for dishwasher not cleaning dishes properly. Upon arrival inspected unit. Put unit in diagnostics and found stored error code for wash motor not energizing. Ran test and confirmed failed wash motor. Replaced sump and motor assembly. Tested unit and unit is now functioning properly. No leaks present at this time. Job complete.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Buda, TX 78610

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected washer and found F7E one saved error code. Set washer into a diagnostic cycle and found capacitor has failed. Replaced capacitor with truck stock And washer will now complete Spin and agitation tests, job complete w11395618"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Spicewood, TX 78669

Scott

Job Details: 12/20/2022

Arrived on site for dead washer . Outlet has proper voltage . Found resistance on drain pump showing pump had failed . Replaced pump and control. Still not powering up. Replaced UI. Unit is now powering up. Ran diagnostics and washer passed diagnostics wash test. No water leaks detected at time of service. Job complete

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Buda, TX 78610

Kevin

Job Details: 12/20/2022

"Arrived on site and found actuator arm is not in cam kit ring, replaced actuator per W11531483 and it is now working properly, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Leander, TX 78641

Maurice R

Job Details: 12/20/2022

"Arrived onsite for previously diagnosed parts. Installed parts heater,harness and thermistor. Informed customer to wait 24 hours before loading food into the unit. No water leaks detected during service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near San Marcos, TX 78666

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected dishwasher and found tub is full of water. Found knock out was not removed from garbage disposal during installation. After clearing knock out dishwasher will now drain properly, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Dripping Springs, TX 78620

Luis

Job Details: 12/20/2022

"Arrived on site for a defective compressor replaced defective compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

We serviced a

GE MICROWAVE

Model PEB7226SF1SS

Near Leander, TX 78641

Maurice R

Job Details: 12/20/2022

Arrived onsite for MW sparking. On inspection when the unit turns on there is a very bright light that appears in a few seconds. Took the megaton off and found that the antenna was burnt looked at the wave guide and found that there was paint missing from inside the wave guide.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Leander, TX 78641

Maurice R

Job Details: 12/20/2022

Arrived onsite for dishwasher cleaning light blinking. On inspection found water in the overflow tray. Pulled the tray out in dried the tray out. I looked for water leaks and could not find a leak. I noticed that the inlet valve hose was not tightened all the way. Tighten it up and reinstalled the overflow tray. Told customer that there l did not find the leak and to use the unit to see if tightened the hose up fixed the issue. No water leaks detected during service.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Austin, TX 78702

Wesley

Job Details: 12/20/2022

Arrived onsite for refrigerator doors not aligned. Advised customer on findings and was able to correct door alignment by adjusting the feet to achieve proper alignment. All checks good. Unit is now operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Liberty Hill, TX 78642

Kimo

Job Details: 12/20/2022

Arrived onsite for a refrigerator that is not producing ice. Upon arrival I put unit into diagnostics mode and ran a harvest test and found that it did not. I then checked codes and found motor lost home position code I replaced the icemaker and tested unit and found unit operating as designed. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Bertram, TX 78605

Kimo

Job Details: 12/20/2022

Arrived on site for a washer that will not Agitate or spin. upon inspection I found that the capacitor was leaking oil. I replaced it and tested unit and found unit operating as designed. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Bertram, TX 78605

Kimo

Job Details: 12/20/2022

"Arrive onsite for a refrigerator that is not producing ice. Upon arrival I ran the ice maker in harvest test mode and it passed, I then ran a ice maker fill testing and found that the was no water flow I then replace the filter housing and water valve. And tested again and found low water flow. Upon further inspection I found no kink i water lines but I did find hard water buildup on the fill tube I cleaned it up and tested again and found water flow had Improved. unit operating as designed. Job complete."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Austin, TX 78745

Joe Z

Job Details: 12/20/2022

Arrived onsite to install previously ordered part. Replaced flame spreader. Test unit. Unit lights and heats correctly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Austin, TX 78745

Joe Z

Job Details: 12/20/2022

"Arrived onsite for not dispensing ice. Upon arrival inspected unit. Found the ice bin completely filled with ice ,but ice bin was not inserted correctly not allowing ice to dispense. Inserted bin correctly and ice now dispenses. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WGD8127LW1

Near Austin, TX 78741

Joe Z

Job Details: 12/20/2022

"Arrived onsite for unit putting burned/ Smokey smell on clothes. Upon arrival customer stated that clothes smell smokey. I ran unit and get a kerosene/ diesel type smell. Removed front panel to inspect flame and flame has a lot of yellow.after observing the surroundings found customer is having remodeling done on 1st floor and in garage. As well as customer operates dehumidifier. Called techline for assistance. I let tech know I replaced burner assembly and have same result. Tech determined that smell is coming from outside of unit from remodel work such as drywall and paint, etc. tech mentioned that air circulates in HVAC system and spreads throughout home causing inconsistencies with flame causing a fuel type smell. Unit is operating as designed. tech gave SR# 7735314247. Called SAFTEY , explained what techline and I Spoke about. and was given Sr#7735264481. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near China Spring, TX 76633

Jonathan M

Job Details: 12/20/2022

"Arrived on site for a refrigerator that is creating condensation in the refrigerator section. Inspected unit and work area. Checked all the gaskets and found the gaskets sealing properly. Opened up the refrigerator door and found a massive gap in the liner and cabinet at the bottom right hand corner causing the issue. The gap seemed too large to fill with silicone so I called Whirlpool Techline and spoke to Austin SR# 7735317552. He had me send him a couple photos of the gap in question. He advised that based on the photos, the guy was too wide to silicone and would be sent to review for replacement. I advise the customer of Techlines findings and told the, that Whirlpool would be in contact with myself or he customer depending on the next steps. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV01

Near Seguin, TX 78155

Matthew

Job Details: 12/20/2022

Arrived onsite for refrigerator lights not functioning. Upon arrival inspected unit. Found upper fridge module shorted. Left side second led shorting module. Replaced module and tested. Unit is now functioning properly. Job complete

We serviced a

JENN-AIR OVEN

Model JJW2730DS03

Near Seguin, TX 78155

Matthew

Job Details: 12/20/2022

Arrived onsite to replace faulty console. Replaced console and tested. Ran upper and lower ovens. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Seguin, TX 78155

Matthew

Job Details: 12/20/2022

Arrived onsite for refrigerator slow ice production. Upon arrival inspected unit. Found a few batches worth of ice in the bucket . Ran harvest and passed and filled as designed. Spoke with customer and confirmed unit does produce just not quickly. Notified customer of harvest cycle and time frame. Will take 3 days with no use to fill the ice bucket. Called tech line for assistance to confirm. Spoke to Cliff SR#7735312108. Confirmed unit is functioning as designed. Job complete

We serviced a

KITCHENAID COOKTOP

Model KCGC558JSS00

Near Driftwood, TX 78619

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for right front burner not igniting. Test unit and found burner head not sitting correctly. Secured burner head test unit and unit test good job complete.

We serviced a

IKEA VENTHOOD

Model IHW51UC0FS1

Near Austin, TX 78739

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for light not working. Test unit and found shorted light sockets. Replaced lights test unit and unit test good job complete.

We serviced a

KITCHENAID COOKTOP

Model KICU509XSS00

Near Austin, TX 78749

Leonardo

Job Details: 12/20/2022

Arrived on site to replace module. Replaced module test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Temple, TX 76504

Tyler

Job Details: 12/20/2022

Arrived on site for washer not cycling through spin correctly. Upon arrival confirmed issue. Found f7e1. Found cam had come loose from gearcase. Tighten down cam and found unit functioning as designed with no leaks call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Salado, TX 76571

Tyler

Job Details: 12/20/2022

Arrived on site for dishwasher not draining. Upon arrival confirmed issue and found F9e1. Upon further inspection I found that the drain hose had been clogged from backflow to the disposal. Cleared debri and found unit functioning as designed with no leaks. Call complete

We serviced a

WHIRLPOOL OVEN

Model WFE525S0JS1

Near Jarrell, TX 76537

Tyler

Job Details: 12/20/2022

Arrived on site for range not heating correctly. Upon arrival confirmed issue and found f6E1 in diagnostics. I found control failing to send correct power to bake element during preheat and sensor out of manufacturing specs. Replaced control and sensor. Reassembled and tested unit and found no failures. Call complete

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Pflugerville, TX 78660

David Z

Job Details: 12/20/2022

Arrived on site and replaced strike and catch to resolve dryer door popping open. Tested and verified door is sealing tight. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Pflugerville, TX 78660

David Z

Job Details: 12/20/2022

"Arrived on site to follow up on refrigerator that was not cooling. Examined unit and found it was wobbling if you even touched it. I examined the cabinet and found it slightly bulging. Opened doors and found gaps all over the liner, allowing air to infiltrate. Found massive air gap in bottom right corner by door hinge, where lower horizontal million appears to be shifted left, tucked into liner, and gapping on the right, possible due to damage. Unit is non repairable due to cabinet damage / gapping. Called into tech line and reported findings. SR7735314570. Also reported with trade partners. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pflugerville, TX 78660

David Z

Job Details: 12/20/2022

"Arrived on site to diagnose dishwasher that was throwing an F8E4 error, float switch. Removed toe kick and checked float, found tray full of water. I dumped the water out shr checked for source of leak. Repeated vent gasket, and also found tub was not squared. Unit does have the updated heater, and I did not see water coming from heater. Adjusted level and square of unit. Tested and verified no further drips coming out. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Austin, TX 78731

David S

Job Details: 12/20/2022

Arrived on site for washer making a weird noise. I inspected the unit and work area. I found the actuator has come out of the cam loop. I reinstalled the acutuator arm back into the cam loop and clipped it into place. I calibrated the unit and ran a diagnostics cycle. I found the unit is now working as designed. Job complete.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near Austin, TX 78746

David S

Job Details: 12/20/2022

"Arrived on site for ice machine leaking. Customer stated the drain hose came out and the line is leaking at the wall valve. I tightened the wall valve and ensured it is no longer leaking. I reinstalled the drain hose with a new hose clamp to ensure it does not come off anymore. I ran the unit and found it filling and draining properly, with no more leaks. Job complete."

We serviced a

WHIRLPOOL OVEN

Model WFG505M0MS0

Near Round Rock, TX 78665

Vincent

Job Details: 12/20/2022

"Arrived on site for range, inspected unit snd work area. House was vacant. Install new panel. Job completed."

We serviced a

WHIRLPOOL OVEN

Model KEBC107KSS0

Near Austin, TX 78733

David S

Job Details: 12/20/2022

Arrived on site to install previous diagnosed part under a one year warranty. I gained access to and replaced the tod I reassembled the unit and tested it. I found it heating and working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Dripping Springs, TX 78620

Luis

Job Details: 12/20/2022

Arrived on site for noise complaint. Adjusted back cover tested unit unit working as designed.

We serviced a

WHIRLPOOL OVEN

Model WOS31ES7JS20

Near Waco, TX 76712

Jonathan M

Job Details: 12/20/2022

Arrived on site for a wall oven that has a dented door. Inspected unit and work area. Confirm to the customers complaint and replace the outer door and name badge and tested the unit. To work and operate as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Temple, TX 76504

Jonathan M

Job Details: 12/20/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Disassembled the evaporator section and found the heater connector from the freezer harness not connected onto the heater. Fixed the connection and went ahead and replaced the evaporator thermistor due to the prior technician advising that that was open. Reassembled the unit and the unit began to cool and operate as designed. Call complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Temple, TX 76504

Jonathan M

Job Details: 12/20/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control and tested the unit. The unit still will not power on. Grand access to the filter board and found the fuse blown. Replaced the fuse and tested the unit again. The unit began to work and operate as designed. I tested the unit on a one minute cycle with water inside the cabinet and found the unit heat up and operate as designed. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS01

Near Pflugerville, TX 78660

David Z

Job Details: 12/20/2022

"Arrived on site to diagnose oven that had some damage due to melted foil. Examined unit and took pictures if cavity bottom. Called tech line and provided photos, SR7735312444. Unit is non repairable due to liner coating being affected. Advised customer that foil can only be used on racks with a 1 inch gap on both sides, per page 6 of the use and care guide. Unit is usable, damage is cosmetic in nature only. Advised customer of non repairable state. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV03

Near Temple, TX 76502

Jonathan M

Job Details: 12/20/2022

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the compressor, dry dryer, and coupler. Charge the unit up with 125 psi of nitrogen in the unit health pressure for 15 minutes. Vacuumed down the unit and found the pressure hold for another 15 minutes. I charged a unit up with 56 g of R600 and tested the unit. I found the unit cooling and operating as designed. Call complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS0

Near Austin, TX 78738

Leonardo

Job Details: 12/20/2022

Arrived on site to install legs and kickplate. Installed both legs and kickplate test unit and unit test good Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Lakeway, TX 78734

Luis

Job Details: 12/20/2022

"Arrived on site. Removed thermistor harness in freezer section checked continuity oh thermal fuses one passed the other to neutral failed diagnosed a defective harness,replaced harness ran diagnostics all fans powered on . Unit passed all other diagnostic test"

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Georgetown, TX 78633

Tyler

Job Details: 12/20/2022

Arrived on site for washer not allowing lid to shut properly. Upon arrival confirmed issue and found hinge had broken through lid mount cuasing lid not to evenly shit and activate lock. Replaced lid. Found unit working as designed. Call complete

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Taylor, TX 76574

Cliff

Job Details: 12/20/2022

Arrived on site to diagnose a washer that is not responding to user input. Found ui malfunctioning and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB06

Near Coupland, TX 78615

Cliff

Job Details: 12/20/2022

Arrived on site to diagnose a refrigerator that is not cooling properly. Found leak at connection at compressor. Repaired refrigerant leak and pulled vacuum. Charged unit with refrigerant and all is working properly at this time. No water hooked up to unit.

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Round Rock, TX 78665

Cliff

Job Details: 12/20/2022

Arrived on site to diagnose a dryer that is not heating on high setting. Found temp switch failed and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Round Rock, TX 78665

Vincent

Job Details: 12/20/2022

"Arrived on site for washer, inspected unit and work area. CX complaint was unit not work properly. Tested in diagnostics and no error codes where present. Tried running a diagnostics cycle and only drain pump was coming on. I replaced the control and retested and its now operating as designed. No leaks where observed during service. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Hutto, TX 78634

Vincent

Job Details: 12/20/2022

Arrived on site to install both evaporators. Vacuumed the system and charged it up with 6.0 oz of R134. Advised CX to let it cool for 24 hrs before using. No leaks where observed during service. Job completed.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Georgetown, TX 78626

Vincent

Job Details: 12/20/2022

"Arrived on site for range, inspected unit and work area. Installed part ordered by previous tech. Tested and unit is now operating as designed. No leaks where observed during service. Job completed."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Austin, TX 78750

Gerry C

Job Details: 12/20/2022

"Arrived to instal previously diagnosed and ordered parts. I found the heating element and thermistor could both be read and shown in circuit. During inspection I found the control had a burnt odor and removed and replaced it. I tested within service mode and all functions were present, including line VAC to the element. The thermistor also read within specifications for the internal temperature of the unit. I removed residual ice from within the evaporator and advised the customer on the importance of ensuring the doors are fully closed to prevent air leaks into the chassis. No leaks observed during service."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Georgetown, TX 78633

Gerry C

Job Details: 12/20/2022

"Arrived to inspect vibration. I found the lower air duct would vibrate and I applied sound deadening pads provided by the MFG to the lower duct. I also found the high side discharge line to the condenser would vibrate and cause a low frequency rattle and I applied sound deadening material to it as well. Operational test good, no leaks observed during service."

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Kyle, TX 78640

Joe Z

Job Details: 12/16/2022

"Arrived onsite for WAS FLASHING F3 F5 WASN'T FINISHING A CYCLE, STOPPED MID CYCLE WITH WATER INSIDE AND FLASHED ER. Upon arrival ran diagnostics and got F5-E1 lid switch lid is up, F8-E6 water hazard, F5-E3 lid will not unlock, F2-E1 UI stuck button. Ran load test for all components and all test passed. Ran a quick cycle and the unit operates correctly. I believe the lid was not closed correctly and not allowing cycle to proceed/ complete. Unit is operating as designed. No leaks present at this time.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF5

Near Dale, TX 78616

Joe Z

Job Details: 12/16/2022

Arrived onsite for continued issues for refrigerator not cooling. Upon arrival inspected unit and found entire evaporator from about 4 inches around heater was iced up. All area around heater is perfectly thawed. Removed all ice from evaporator and dried evaporator. Test unit and all components operate correctly. I believe that all ice from previous repair was not completely removed causing ice to continue forming on evaporator. Explained to customer if there is an intermittent defrost issue that we may need to replace control. Customer will monitor unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6SARXXF02

Near Lockhart, TX 78644

Joe Z

Job Details: 12/16/2022

Arrived onsite for LEAKING WATER IN THE ICE TRAY- FREEZING EVERYTHING UP IN THE ICE BIN. Upon arrival inspected unit and found water fill cup on ice maker is blocked with ice causing water to overflow over the top of ice cup into the ice bin. Cleared ice from icemaker fill cup. Test unit and unit is operating correctly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Georgetown, TX 78626

Maurice R

Job Details: 12/16/2022

Arrived onsite for ice smelling. On inspection there was a gel like substance in the ice cube tray. Clean it up in checked the supply line in the water had a film on it once we filled a pitcher up. Customer is going to call the water softener company and have do a inspection on their system.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ

Near Austin, TX 78727

Kimo

Job Details: 12/16/2022

Arrived on site for a refrigerator with no ice production. Upon inspection I found that door harness was good. I double checked the splice done by other tech and found it good. I ran a ice harvest test and found that the ice maker would not harvest. I installed new ice maker and tested unit and found unit operating as designed

We serviced a

LG REFRIGERATOR

Model LFX526366S/02

Near Austin, TX 78753

Kimo

Job Details: 12/16/2022

Arrived on site for a refrigerator that is not cooling. Upon inspection I performed and amp draw test and found the compressor pulling 0.6amps. I then moved on to charging the evap fan and I found that the cabinet developed a none repairable crack in it. See photos. Job complete

We serviced a

WHIRLPOOL WASHER

Model Wtw5000dw2

Near Lampasas, TX 76550

Tyler

Job Details: 12/16/2022

"Arrived on site for washer needing previously diagnosed gear case, wash plate, cam, and hub drive. Upon arrival installed required parts and reassembled and tested unit and found washer fully functioning as designed with noises leaks or failures. Call complete"

We serviced a

KITCHENAID WARMING DRAWER

Model KEWS105SSS03

Near Austin, TX 78735

Matthew

Job Details: 12/16/2022

Arrived onsite for warmer drawer knob broken. Upon arrival inspected unit. Tested switch and was still working. Found failed knobs was the only issue. Tested unit and unit is now functioning properly. Job complete .

We serviced a

MAYTAG DRYER

Model MED8000AG0

Near Austin, TX 78746

Wesley

Job Details: 12/16/2022

Arrived onsite and installed inner door. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Lakeway, TX 78734

Scott

Job Details: 12/16/2022

Arrived on site for washer vibrating and not spinning load out properly . Ran diagnostics got off balance load and suds error codes . Unit passed diagnostics test. Did find one of the front leveling feet wasnt locked in and causing unit to vibrate during spin cycle . Readjusted foot . Reran diagnostics and drain and spin cycle . All checked normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Kyle, TX 78640

Leonardo

Job Details: 12/16/2022

Arrived on site to replace spray arm. Spoke with chase and just charge customer for part. Job complete.

We serviced a

GE DRYER

Model GTDL310EM1WS

Near Austin, TX 78746

Matthew

Job Details: 12/16/2022

Arrived onsite for dryer taking multiple cycles to dry one load of laundry. Upon arrival inspected unit. Found poor airflow. Inspected exit port on exterior of home and was completely clogged. No air escaping. Took pic. Notified customer that they would need their duct/ventilation cleared. Unit does tumble and heat. Job complete .

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS00

Near New Braunfels, TX 78132

Andrew

Job Details: 12/16/2022

Arrived on site and relaxed cooktop grates from previous diagnosis. Unit working as designed. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Austin, TX 78744

Matthew

Job Details: 12/16/2022

Arrived onsite for range with center burner not igniting. Upon arrival inspected unit. Found center burner not sparking but was clicking. Inspected further and found loose connection at igniter module. Secured connector. Tested and all burners are functioning. Took pic. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near New Braunfels, TX 78132

Luis

Job Details: 12/16/2022

"Arrived on site. Found frost forming only on inlet of evaporator checked low side pressure diagnosed a refrigerant leak,replaced evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Canyon Lake, TX 78132

Luis

Job Details: 12/16/2022

Arrived on site for no ice. Icemaker not running through a forced cycle diagnosed a defective icemaker replaced defective icemaker ran harvest test passed filled with water.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Austin, TX 78660

David Z

Job Details: 12/16/2022

"Arrived on site to diagnose range with issues with knobs. On arrival customer showed me that several of the knobs were loose and almost impossible to turn. Found 2 knobs shafts were broken, and 3 had slipped the collars out. Replaced all 5 knobs and tested. Verified all working as designed. Call complete."

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ1

Near Lorena, TX 76655

Jonathan M

Job Details: 12/16/2022

Arrived on site for a range that has a dentist side panel. Inspected unit and work area. Did confirm the customers complaint and found that the left side panel had been dented. Replaced the side panel and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Kyle, TX 78640

Kevin

Job Details: 12/16/2022

"Arrived on site and set washer into a diagnostic cycle and little latch is working properly and a completed diagnostic cycle. Started washer on the normal cycle and lid latch Works properly again and observe cycle for 15 minutes. Discussed experience with RV park owner and they said they saw something metal in the latch originally. This may have been some pocket debris keeping it from working properly but it has since been removed by an unknown person and washer is not working, job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Dripping Springs, TX 78620

Kevin

Job Details: 12/16/2022

"Arrived on site and inspected dryer and found it is heating properly but there is no airflow Showing on air flow meter. Removed vent hose from rear of dryer and airflow has returned. Recommend it to homeowner that vent to the exterior of the home we cleaned/cleared by a service before dryer is used again, job complete"

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS20

Near Belton, TX 76513

Jonathan M

Job Details: 12/16/2022

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the control and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ00

Near Killeen, TX 76543

Jonathan M

Job Details: 12/16/2022

"Arrived on site for a refrigerator that is not keeping things frozen in the right freezer section. Inspected unit and work area. The customer advised that when he puts the right side freezer at zero, the unit freezes everything in there and everything works properly. However, when he puts the unit at 10?F, his ice cream begins to thaw And soften. Took a temperature of the right hand side freezer and found the freezer sitting at 11?F indicating proper temperature. I did explain to the customer that higher temperatures in the freezer can cause the ice cream to soften but that it will not cause his other items to thaw out. I told him that it may take longer for items to freeze inside that freezer and advised him to put that freezer back down to 0?F. Otherwise, the unit is working as designed. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Hutto, TX 78634

David Z

Job Details: 12/16/2022

"Arrived on site to diagnose refrigerator that is not producing any ice. Cycled icenaker and heard it fill, but no water was in the mold. Pulled out refrigerator and found water on the ground. Checked hoses and found the push fitting missing on the icemaker valve with hose disconnected. Replaced valve due to missing fitting. Tested unit and verified proper fill with no further water leaks present. Call complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS

Near Austin, TX 78747

Leonardo

Job Details: 12/16/2022

Arrived on site to test unit for loud noise. Test unit and couldnt duplicate problem. Customer had a video but it sound like unit rattling. Could not find any damaged to unit job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Austin, TX 78747

Leonardo

Job Details: 12/16/2022

Arrived on site to replace front door panel and name plate and brackets. Replaced all parts test unit and unit test good job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Mustang Ridge, TX 78610

Leonardo

Job Details: 12/16/2022

Arrived on site to test unit for dented door. Found damaged door replaced door test unit and unit test good job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Austin, TX 78732

Vincent

Job Details: 12/16/2022

"Arrived on site for dishwasher, inspected unit and work area. Gained access to heater element and replaced with new and improved one. Tested unit and its now operating as designed. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL COOKTOP

Model KCGS556ESS02

Near Austin, TX 78746

David S

Job Details: 12/16/2022

Arrived on site for to install previous diagnose parts. I replaced the left front and rear valves. I replaced the regulator. I double checked the orfice spuds and found them all correct. I reassembled the unit and tested it. It is working as designed. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Georgetown, TX 78633

Lou

Job Details: 12/16/2022

"Arrived on site to inspect refrigerator with condensation in the unit. Upon further inspection, I found condensation built up on the mullion. I found the right RC door gasket is torn. I removed and replaced the gasket and using my heat gun, I shaped the gasket to mold to the door and chassis. Tested door operation and found it sealing properly. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Austin, TX 78727

Cliff

Job Details: 12/16/2022

Arrived on site to replace previously ordered parts for refrigerator. Upon inspecting unit found icemaker thermistor wires pinched in-between ice compartment base and top cover breaking wiring. Also noted fill heater ohmed out properly and is recieving proper voltage. Replaced icemaker and lubricated freezer rails. Tested unit and found all is functioning properly at this time. Job is complete and no other parts were needed. No leaks were found at time of service.

We serviced a

KITCHENAID OVEN

Model KOSE500ESS05

Near Georgetown, TX 78633

Lou

Job Details: 12/16/2022

"Arrived on site to inspect oven not heating properly. Upon further inspection, using my multimeter, I placed my thermal lead in the center of the middle rack and tested temps on Bake at 350 degrees. After documenting temps, I found the average temp is 345.6 degrees. I advised the customer of my findings and no repairs needed at this time. Job completed."

We serviced a

WHIRLPOOL OVEN

Model RF378LXKQ0

Near Lampasas, TX 76550

Tyler

Job Details: 12/16/2022

Arrived on site for rains and not allowing auto clean functions work and showing an F5e1 code. Upon further inspection found that the latch motor was failing and was able to replace motor and found unit functioning as designed with no errors. Call Complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV03

Near New Braunfels, TX 78130

Luis

Job Details: 12/16/2022

"Arrived on site. Diagnosed a defective compressor,replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Georgetown, TX 78633

Lou

Job Details: 12/16/2022

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the right RC door gasket, FC door and gasket. I used my heat gun to shape the gaskets and tested. The right RC door and FC door are closing and sealing properly. No water leaks observed during service, job completed."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near New Braunfels, TX 78132

Andrew

Job Details: 12/16/2022

"Arrived on site to test unit for not spinning. Found run cap was faulty. Replaced run cap, unit completed diagnostics with no issues. No leaks detected. Job complete."

We serviced a

WHIRLPOOL WASHER

Model wtw5105hw2

Near New Braunfels, TX 78130

Andrew

Job Details: 12/16/2022

"Arrived on site to test unit for not starting wash cycles. Found both blue and black wires to drain pump broke from molex connection. Fixed wiring using butt connections, unit now working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ07

Near New Braunfels, TX 78130

Andrew

Job Details: 12/16/2022

Arrived on site and replaced previously diagnosed control. Verified control was needed as relay for light was burnt. Unit now getting proper voltage to light but light is bad. Advised customer new bulb would be needed. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Kingsbury, TX 78638

Andrew

Job Details: 12/16/2022

"Arrived on site to test unit for not washing. Found error code f4e4(wash motor not engaging). Verified motor receiving proper voltage(120vac). Replaced wash motor, unit now working as designed. No leaks detected. Job complete."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Luling, TX 78648

Andrew

Job Details: 12/16/2022

"Arrived on site to test unit for no cold water and intermittent hot water. Found valves were clogged restricting water flow. Replaced valve, unit completed diagnostics with no issues. No leaks detected. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ0

Near Mustang Ridge, TX 78610

Joe Z

Job Details: 12/16/2022

"Arrived range middle burner does not fully ignite. Upon arrival,test unit and only a small portion of center burner lights. Need to replace burner head. Replaced burner head W11435660. Test unit and unit now operates correctly. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED6605MC0

Near San Marcos, TX 78666

Andrew

Job Details: 12/16/2022

Arrived on site and replaced damaged top panel. Unit working as designed. Job complete.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near New Braunfels, TX 78130

Andrew

Job Details: 12/16/2022

"Arrived on site to test unit for damaged lid. Found RR corner broken preventing lid from latching and preventing unit from starting/completing cycles. Replaced lid, unit working as designed. No leaks detected. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Spicewood, TX 78669

Kevin

Job Details: 12/16/2022

"Arrived on site and replaced leaking valve diagnosed by previous technician, job complete"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near New Braunfels, TX 78130

Andrew

Job Details: 12/16/2022

"Arrived on site to test unit for loose handle. Tightened retention screws, unit working as designed. Advised customer against use of foil on bottom to prevent damage. No leaks detected. Job complete."