Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8735 customer reviews

Steve C.

Steve C.

RANGE WHIRLPOOL WFG520S0FS0 Arrived on site for the units right front burner intermittently will not ignite. Tested the unit and found the burner will not ignite for the right front. Replace the burner head with a new igniter and tested the unit. Unit ignites and heats properly. No gas leak present.

Near N Summercrest Loop, Round Rock, TX 78681
Scott  M.

Scott M.

WASHER AMANA NTW4516FW3 Arrived on site for wet clothes at end of cycle . Ran diagnostics and all checked normal . No error codes . Did customer instruct on proper loading of clothes and soap usage .

Near Avenue A, Austin, TX 78751
Arthur B.

Arthur B.

RANGE FRIGIDAIRE FGET3065PFE Arrived onsite for customer complaint of wall oven vibrating when in use. Uninstalled unit and removed cabinet fan loose. Used foam insulation tape to secure van. Reassembled and retested. Found vibration is less. Advised customer of issue. Customer agreed. No other issues found.

Near Riverstone Parkway, Morgan's Point Resort, TX 76513
Steve C.

Steve C.

WASHER MAYTAG MVWC565FW1 Arrived on site for the unit is not working. Found the right front suspension is broken. Unit will need a new suspension. No water connections to the unit.; ordrng 1 W11130362 (SUSPENSION )

Near W Waco Dr, Waco, TX 76710
Kevin B.

Kevin B.

DRYER WHIRLPOOL NED4655EW0 "Arrived on site and found dryer is not heating and there is no airflow through lint screen. Found fuse is good, element is good, and cut off is good. Timer is hot to the touch during operation. Will need to bring back a new timer to correct heating issue. Explained to customer that airflow is not good when the dryer is hooked up to the exhaust vent. As soon as the exhaust fan is removed airflow returns. Customer says that the vent has already been cleaned out, explained to customer how there is still a problem with it. we will replace timer but if vent is not clear on the next visit any failures due to it will be at the customers expense. Spoke with tech line to report situation 7724475378; ordrng 1 W11043389 (timer)"

Near Bear Canyon Dr, Manchaca, TX 78652
Steve C.

Steve C.

ICE MACHINE WHIRLPOOL GI15NDXZS2 Arrived on site for the unit is not making ice. Tested the unit and found the water pressure is weak. Removed the unit and removed the supply line and no water pressure. Advise customer to call a plumber to fix the water supply valve. Unit works properly and all water connections were dry at the time of service.

Near Forest Oaks Cir, Waco, TX 76712
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site for the unit dishes coming out dirty. Tested the unit and found that the customer is not putting in dirty dishes and with the powdered detergent it’s creating a white film. Advise the customer to put dirty dishes in the unit. The unit is working properly and all water connection for dry at the time of service.

Near Wooded Acres Dr, Waco, TX 76710
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WFG505M0BS Arrived on site to test unit for center burner and right rear burner not igniting. Test unit and found both burners had the wrong burner caps. Replaced burner caps to correct burner heads test unit and unit test good job complete. All burners igniting right away no leaks present at this time. Correct address is 11802 not 11806.

Near Austin, TX 78748
Andy  B.

Andy B.

WASHER GE GTW680BSJ5WS Arrived on site for washer leaking and making banging noise. Tested and inspected unit. Found water leaking into unit when not in use. Found no banging noises when tested. Spoke with customer and found that water leak is only issue. Found water leaking from bad inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Valerian Trail, Round Rock, TX 78665
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on site replaced dispenser . Ran diagnostics test all checke good . Dispenser is normal. No water leaks detected at time of service . Job complete .

Near Shady Ln, Austin, TX 78721
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE515S0ES2 Arrived on site for range with F9-E0 Error code. Tested and inspected unit and found failed terminal block. Not allowing proper voltage. Tested voltage again and found L2 missing voltage at outlet. Voltage problem will need to be corrected in order for unit to operate properly.

Near Manor, TX 78653
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS04 Per techline number one thing is installation. Make sure cut out is good and to make sure the unit is leveled. Also need to check door closing correctly and airflow no being blocked. If it happens again we will need to replace blower and fuse. SR#7724480022 job complete and customer is going to get builder to check the cut out to make sure its cut correctly

Near Clearwater Way, Kyle, TX 78640
Robert J.

Robert J.

WASHER MAYTAG MVWB765FW1 "Arrived on job to install motor rotor,gearcase,motor stator. Replaced parts, tested unit,all operation functioning properly. No leaks detected at time of service."

Near Fitzhugh Rd, Austin, TX 78736
Robert J.

Robert J.

DRYER MAYTAG MED5500FW2 "Arrived on job for complaints of dryer not drying. Found blades missing on wheel causing bad air flow. Replaced wheel,ran test cycle,all operation functioning properly. Also recommended customer to get vents checked."

Near Wilderness Dr, Austin, TX 78746
Tyler B.

Tyler B.

WASHER GE GTW460ASJWW "Arrived on sote for unit only filling with hot water, ran unit and found control only sending volts to hot and not sending to cold. Replaced control and programmed and tested good, with no leaks on site"

Near Circle Dr, Round Rock, TX 78664
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8500DC4 Arrived onsite for customer complaint of top load washer getting “LF” error code and not filling. Ran diagnostics and found error code F8E1 (Long Fill). Tested hot valve and found solenoids not opening. Removed and replaced water inlet valve assembly. Reassembled. Ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Sage Meadow Dr, Temple, TX 76502
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW4900BW0 "Arrived on site for part hanger, I replaced gearcase, cam, actuator, belt, hub, and washplate."

Near Bumblebee Ln, Driftwood, TX 78619
Andy  B.

Andy B.

RANGE GE JGBS66REK3SS Arrived on site to install previously diagnosed parts. Removed failed parts and found that spark mod ordered is incorrect. Will need to put into parts research. Removed and installed failed wire harness and tested unit with little improvement. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (PART RESEARCH SPARK MOD ) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near W 3rd St, Taylor, TX 76574
Al R.

Al R.

DRYER WHIRLPOOL WED4815EW1 "Arrived to inspect dryer loud noise. I plugged in the unit and heard no unusual noises. The handle was missing, so I ordered it.I dissembled it and checked the belt, pulley and rollers. All functionality was good.NEEDS MORE WORK.; ordrng 1 W10861225 (HANDLE )"

Near S 58th St, Killeen, TX 76543
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Called Whirlpool, spoke with JOELAdvised him of customer’s complaint He advised to ORDER SHIMS NEW DOOR ASSEMBLY REPLACE DOOR AND GASKET.I used my steamer to melt all of the ice buildup on the evaporator.Used the sealant to seal up freezer and refrigerator door with sealant.CS assisted and ordering the remaining parts needed.SR# 7724482896NEEDS MORE WORK.; ordrng 1 LW10648583 (DOOR-FIP STAINLESS )"

Near John Rd, Killeen, TX 76543
Tyler B.

Tyler B.

REFRIGERATOR KENMORE 596.7238341 "Arrived back on site for no cooing, found comp turning on and off, found inverter to be issue,

Near Whispering Wind Dr, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR GE DSE25JSHBCSS "Arrived on site to install previous diagnosed parts. Removed inlet valve and filter housing. Installed new filter housing and inlet valve. Tested operation, all tested good. No water leaks present."

Near Fort Boggy Dr, Georgetown, TX 78633
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0HS1 Arrived on site to test unit for front door beeping damage. Found glass coming apart from door. Replace door test unit and unit test good no damaged found on new door job complete.

Near Bridgestone Way, Buda, TX 78610
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW1 Arrived onnsite and found top panel crushed. Unit has cosmetic damage And cannot be covered under warranty.

Near S Congress Ave, Austin, TX 78704
Kevin B.

Kevin B.

REFRIGERATOR GE GFD28GMLEES Arrived on site and inspected refrigerator and found customer is experiencing noise during operation. Found ice buildup on fan and after clearing noise has stopped. No water leaks from connections at time of service.

Near Ranch Rd 12, Wimberley, TX 78676
Kevin B.

Kevin B.

COOKTOP JENN-AIR JED8430BDB "Arrived on site and inspected cooktop and found all burners are currently operating properly. Could not duplicate customers experience of left rear burner not heating. Changed burner from low to medium to high multiple times and confirmed that switch is regulating temperature properly interval between elements on and off is good. Just requested that customer continue to monitor cooktop to see if issue returns

Near Chula Vista St, San Marcos, TX 78666
Arthur B.

Arthur B.

WASHER MAYTAG MVWB950YW1 Arrived onsite for customer complaint of top load washer leaking oil. Found bearing grinding and leaking. Skyped OF and Warrentech advised not cost effective to repair. Advised customer that Warrentch will contact customer for further options. No further work performed.

Near Knotty Oaks Dr, Waco, TX 76712
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DC3 Arrived onsite for customer of top load washer not spinning clothes out. Ran diagnostics and found error code F9E1 (Long Drain). Found rain pump not moving. Removed all water and replaced drain pump. Reassembled and tested. Drain pump now works as intended. Clear error code. All water connections were dry at time of service.

Near Rockford Rd, Waco, TX 76712
Thomas L.

Thomas L.

DISHWASHER GE GDF510PGM0WW Arrived on site for unit not advancing. During inspection I found the lower wash arm binding and not spinning. Corrected and wash arm now moves properly. All water connections were dry at the tome of service

Near Kellar Rd, Smithville, TX 78957
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived on site for no ice condition. Tested unit and found unit to have a failed icemaker drive motor. Replaced ice maker and cycled. All operations are now normal at all water connections are now dry.

Near Parkland Dr, Cedar Creek, TX 78612
Tyler B.

Tyler B.

WASHER GE GFW480SSK0WW "Arrived on site for unit squeel found front cover run Bing against chassis, added pad and tested good, no leaks on site"

Near Pebble Path, Austin, TX 78731
Andy  B.

Andy B.

WASHER AMANA NTW4516FW2 Arrived on site for washer stuck in spin cycle. Tested and inspected unit and found failed drain pump. Ordering drain pump and will return Tuesday 4/2/19 no water leaks present at time of service.; ordrng 1 W10919003 (DRAIN PUMP )

Near Grand Ave Pkwy, Pflugerville, TX 78660
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for the unit is not making ice. Cycled the ice maker and it is working properly. Found the evaporator cover is frosted over and the fan is scraping against the ice buildup. The fan is not blowing cold air to the icemaker due to the excessive frost buildup. Found the unit will not go into defrost. Will need to order the control in fan motor assembly with the defrost bimetal. Advise customer to have the unit turned off.; ordrng 1 W11043763 (cntrl-elec) and 1 WPW10276647 (motor-evap)

Near Caldwell Dr, Austin, TX 78750
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "refrigerator has been returned and then resold by retailer, I was at previous home 1/25 FRI, 7:43 to 8:32, arrived on site and found temperature in fresh food is 56 degrees, disassembled freezer compartment did not find any frost buildup, frost pattern looks good, evaporator fan is blowing, and damper has already been replaced. Spoke with tech line and they want The air duct directly above the evaporator fan replaced. There is no visible failures with the current part, spoke with CS and will also bring back evaporator fan motor, and control boards. No water leaks from connections at time of service SR7724015719; ordrng 1 W10260378 (duct-air) and 1 W11035841 (cntrl-elec) and 1 W11239666 (UI) and 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (motor-evap)"

Near S Main St, Kyle, TX 78640
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site to test unit for unit not draining. Test unit and found glass stuck in drain motor. Removed drain motor and removed glass, test unit and unit draining correctly job complete."

Near Guemal Road, , TX 78610
Steve C.

Steve C.

COOKTOP WHIRLPOOL WCG51US6DS Arrived on site for the unit is leaking gas. Found a gas leak is coming from the flex line where it connects to the elbow. Advise the customer that the gas line is not covered under warranty. Contacted factory builder store and advice to send them a invoice just for the service fee only. When ahead and turn off the gas line for safety.

Near Haight St, Round Rock, TX 78681
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "arrived on site to inspect refrigerator ice maker not working. I tested the unit temps and my readings were RC=37 & FC=28 degrees. I tested the ice maker and it operated as designed. I removed the FC Evap cover and found no frost pattern on the coils, but there was a small ice block in the top right corner of the Evap around the thermistor. I removed the ice with my steamer. I am ordering a sealed system for this unit. Ordering the compressor, non-UV dryer, access valve, both evaporators, and the condenser fan. Also ordering CNOTE-3HR JOB AND OIL-LESS GAUGES. I advised the customer of my findings and the repairs the unit needs. No water leaks observed during service office to schedule return service.; ordrng 1 CNOTE (3HR JOB) and 1 OIL-LESSGAUGES (OIL-LESS GAUGES) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10843121 (drier-tube) and 1 W10865322 (evaporator) and 1 W10903340 (compressor) and 1 W11024494 (fan) and 1 W11035643 (evaporator)"

Near Foxhound Trail, Austin, TX 78729
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for ice in freezer section. Checked door seal good gasket sealing correctly to cabinet no gaps at door seal,found large gaps between liner and cabinet. Removed door added adhesive to gaps reinstalled door checked seal good."

Near Manchaca Rd, Austin, TX 78748
Clif L.

Clif L.

DISHWASHER GE ZDT870SPF5SS Arrived on site to diagnose a dishwasher that is not draining. Tested unit and found drain pump not running due to obstruction. Removed all debris from drain pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Lakehurst Rd, Spicewood, TX 78669
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site and repaired with gum and and also cleared drain that was backing up. All else checks good, no leaks."

Near E 6th St, Austin, TX 78702
Steve C.

Steve C.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for the unit will shut down and trip the breaker. Test of the units in the unit does shut down and trips the breaker. Use the extension cord and applied it to another outlet and it does the same thing. Found the unit will need a new control, panel, and valve. ; ordrng 1 CNOTE (NOON APPOINTMENT ) and 1 W11095624 (CONSOLE) and 1 W11209420 (CONTROL )"

Near Cibolo Trace, Austin, TX 78717
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ "Arrived on site for poor water flow . Removed filter still no water flow . Getting good voltage . Replaced both valves . Water dispensing increased but still not normal . Replaced filter housing . Water dispensing back to normal . Replaced filter and dispensing issue returned . Informed customer that they need to replace filter . during repair found capillarity tube damaged . Cap tube will need to be replaced . Ording seal system tech, service port , UV drier return Friday , but if possiable thurs . Talk to CS. No water leaks detected at time of service . ; ordrng 1 SERVICEVALVE and 1 UVDRIER"

Near Kramer Ln, Austin, TX 78758
Paul R.

Paul R.

DRYER SAMSUNG DV45H6300EG/A3 "Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the idler pulley, clip, and the belt. I tested the unit and it is working as designed.

Near Lakehurst Rd, Spicewood, TX 78669
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH53521HZ3 Replaced door in unit 217 all checks good.

Near W 5th St, Austin, TX 78703
Scott  M.

Scott M.

OVEN WHIRLPOOL WOD77EC7HS01 Arrived on site for display not keeping correct time of date . Ran diagnostics got lost communications error code . Did a hard rest . When unit awake from that it went right correct date and time .control is responsive and pre heated both ovens . All checked good after reset . Job complete . Quick pic of POP

Near Cutlass, Lakeway, TX 78734
Joseph C.

Joseph C.

FREEZER MAYTAG MZF34X16DW04 "Arrived on site for “freezer not cooling” complaint. Inspected unit and found only light frosting on top of evaporator. Compressor is running. Unit has leak in sealed system. Ordering new compressor, evaporator, dryer and access valve. Will need two hours and sealed system tech. Office to set return schedule.; ordrng 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10507884 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)"

Near Elroy Rd, Del Valle, TX 78617
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived on site for breaker tripping every 12 hrs and found unit electrical main harness grounding loose. Secured grounding and advised customer that in event of repeat symptoms it will be necessary to replace breaker.

Near E 11th St, Austin, TX 78702
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW85HEFC1 Arrived onsite for customer complaint of front load washer getting error code F3E1 and F5E2 error. Tested unit and found unit would error out immediately. Removed and replaced control board. Reassembled and manual tested unit. Unit completed successfully. All water connections were dry at time of service.

Near Casa Del Rancho Rd, Lorena, TX 76655
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on job for complaints of noise during spin cycle.found not shifting cycles,replaced actuator. Found hub,washplate,cam and gearcase damaged. Replaced parts,tested functionality and all operation functioning properly."

Near Curry Rd, Seguin, TX 78155
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW87HEDW0 "Arrived on site for unit door locked and not turning on, found drain pump closeted, cleared and still didn't drain, removed and found housing gouged up, replaced pump ASSY and tested good, no leaks on site"

Near Cottonwood Ct, Round Rock, TX 78664
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID308ESS2 "Arrived on site for no ice issue. Ran diagnostics weak water flow to reservoir with filter removed,unit passed all other diagnostic test,tested drain pump multiple times no issue. Replaced faulty water valve ran diagnostics good water flow,unit passed diagnostics unit,checked water connections no leaks."

Near Brandon Way, Austin, TX 78733
Lou S.

Lou S.

OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to inspect oven display. Upon further inspection, I found that the console display was blackened with lines running across it. I turned the unit off at the breaker, then turned it back on and the display was readable, but still had the lines. I remember and replaced the console and tested and the unit operated as designed. Job completed."

Near Cedar Park, TX 78613
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW9830DDP Arrived on site to test unit for bottom oven door not closing all the way. Test unit and found broken hinges on bottom door. Will need to order 2 new hinge WP74010283. ; ordrng 2 WP74010283 (HINGES )s

Near Avenue C, Austin, TX 78751
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on sote for unit buzzing, found u it not cooling, found upper and lower EVAP frozen, removed all products and ice build up replaced upper and lower fans and sensors and tested good, no leaks on site"

Near Red Rock Dr, Round Rock, TX 78665
Steve C.

Steve C.

DISHWASHER KITCHENAID KDTM384ESS3 Arrived on site for the unit will turn on and then turn off 15 minutes into the cycle. Customer advised this is a intermittent issue and does not happen all the time. Remove the junction box under the unit and found the wire connections were loose. Tighten the connections and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Portobello Road, Leander, TX 78641
Clif L.

Clif L.

DISHWASHER FRIGIDAIRE FGID2466QF6A Arrived on site to diagnose a dishwasher that will not start. Tested unit and found door latch not fully secured to frame on unit. Resecure door latch properly and tested dishwasher. Found all is functioning properly at this time. No leaks were found at time of service.

Near Granite Cove Rd, Kingsland, TX 78639
Wesley P.

Wesley P.

DISHWASHER IKEA IDT870SAGX0 Arrived on site and found unit operating with failed motor. Ordering sump and motor to repair. ; ordrng 1 W10899563 (pump&motor)

Near Suzzane Rd, Pflugerville, TX 78660
Diego G.

Diego G.

WASHER WHIRLPOOL WTW7500GW0 "arrived on site. Check for spinning issues. Found oil coming from transmission creating loud noise on spin cycle. Replaced transmission, rotor, clutch and stater. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Paintbrush Dr, Johnson City, TX 78636
Diego G.

Diego G.

WASHER WHIRLPOOL WTW7500GW0 "arrived on site. Check for spinning issues. Found oil coming from transmission creating loud noise on spin cycle. Replaced transmission, rotor, clutch and stater. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Paintbrush Dr, Johnson City, TX 78636
Diego G.

Diego G.

WASHER WHIRLPOOL WTW7500GW0 "arrived on site. Check for spinning issues. Found oil coming from transmission creating loud noise on spin cycle. Replaced transmission, rotor, clutch and stater. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Paintbrush Dr, Johnson City, TX 78636
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706EBS00 "Arrived on sote for no cool, found all fans and comp running, no frost. Found u it SS has been tapped before unit will need ss and SS tech. No water leaks on site need part find for freezer EVAP. ; ordrng 1 CNOTE (OFFICE RS ) and 1 CNOTE (3HR ) and 1 CNOTEPARTFIND (FC EVAP ) and 1 TJ90SF8404 and 1 W11036448 (VALVE ) and 1 W11116006 (EVAP) and 1 WPW10143759 (drier-uv)"

Near Oak Park Dr, Round Rock, TX 78681
Lou S.

Lou S.

DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer not heating. Upon further inspection, I opened the unit door and pressed the door switch so it would show to be closed and started the unit and I found that the element never came on. I checked ohms to the element and it was open. I verified ohms to all other components. I removed and replaced the element and tested and the unit operates as designed. No lint observed during service, job completed."

Near S Gabriel Dr, Leander, TX 78641
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not operating, tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Cyril Dr, Hutto, TX 78634
Kevin B.

Kevin B.

REFRIGERATOR GE ZIP360NHC "Arrived on site and inspected refrigerator and found no frost pattern, ran test 96 and compressor starts and runs but it is very quiet. Spoke with GE tech line and they recommended replacing evaporator and compressor. No water leaks from connections at time of service.; ordrng 1 WR55X29394 (CONTROL) and 1 WR86X96 (drier) and 1 WR87X23941 (evaporator bm defros) and 1 WR87X24183 (COMPRESSOR )"

Near Mustang Valley Trail, Wimberley, TX 78676
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH76718AS0 "Arrived on site and replaced control board diagnosed by previous technician, after replacement all function has returned to microwave.

Near Rancho Alto Rd, Austin, TX 78748
James C.

James C.

WASHER MAYTAG MVWB850YW1 "Arrived on site and tested operation. I found that the bearings have failed and unit is leaking water from seals. Due to the amount of water that has leaked both the rotor and stator have been damaged and are rubbing against each other. Unit will need new bearing, rotor and stator to repair. Rotor and stator are covered under the 10 year motor warranty for parts only. ; ordrng 1 280146 (rotor) and 1 TOOL (BEARING TOOL) and 1 W10435302 (bearing) and 1 WPW10419333 (stator)"

Near Sidewinder, Leander, TX 78641
Andy  B.

Andy B.

VENTHOOD WHIRLPOOL GXW7336DXS2 Arrived on site for vent hood with damaged shroud. Inspected unit and found damaged shroud. Removed new shroud from box and found it to be black stainless. When looking up part number from model number found it to be a black stainless shroud again on google images. Will have to be put into parts research. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH )

Near Lathrop Ave, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

WASHER LG WM2650HRA "Arrived on site for washer not completing cycles. Performed diagnostics mode and found no cold water entering unit. Tested voltage to inlet valve and found 120 volts. Found faulty inlet valve. Removed inlet valve and installed new. Performed diagnostics mode and tested unit. Ran unit in normal wash mode. All tested good, no water leaks present.

Near Abbott Springs Ln, Florence, TX 76527
Andy  B.

Andy B.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for cooktop with unusual flames. Tested and inspected unit and food buildup in gaps on burner assembly cleaned and removed buildup. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Lathrop Ave, Pflugerville, TX 78660
Scott  M.

Scott M.

DRYER GE GTDP280GD5WW "Arrived on site for dryer not starting . Found belt had broken and was tripping safety switch . No lint build up at time of service . Job complete ."

Near McDonald Way, Austin, TX 78754
Leonardo C.

Leonardo C.

RANGE JENN-AIR W130 Arrived on site to test unit for broiler not working and fan wont stop blowing even when oven off. Found bad board and board is NLA.

Near Isaac Pryor Dr, Austin, TX 78749
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for refrigerator freezing items. Measured temperature in RC on top shelf @37°. Measured at bottom at 36°. Performed diagnostics mode and tested damper control. Tested fresh food thermistor. Called whirlpool tech support and spoke with Mike. Asked customer what items are freezing. She stated that items are becoming mushed. Example was an apple that was cut up, lettuce and cucumbers. Mike stated that would because by improper food storage (SR# 77244622875). Spoke with customer temperature settings and how unit operates. All tested good, no water leaks present

Near McKittrick Ridge Rd, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB765FW4 "Arrived on site for washer making clicking sound when agitating. Performed diagnostics mode and tested error code. Found F3-E2 water temperature fault, F2-E1 stuck key and F0-E4 temperatures not reached. Tested inlet valve function. Tested agitation cycles and spin. Ran automatic cycle. Had customer wash clothes on normal cycle. Spoke with customer on clicking noises when unit is operating. All tested good, no water leaks present."

Near Belford Street, Georgetown, TX 78628
Steve C.

Steve C.

FREEZER GE CYE22TSHSS Arrived on site for the unit is extremely noisy. Tested the unit and found unit noise is coming from ff section. Found the first food fan motor is extremely noisy. Will need to order the fresh food fan kit and will use the Defrost thermostat on the next visit.; ordrng 1 CNOTE (AM APPOINTMENT ) and 1 WR17X28923 (FF FAN KIT) and 1 WR50X10108 (thermostat defrost f)

Near Breezygrass Way, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL WCG51US0DS00 Arrived on site for cooktop leaking gas. Customer stated that utilities company came out and said from underneath cooktop. Performed gas leak test and found minor gas leak from flex tubing going to cooktop. Customer will need to contact plumber to have flex line replaced. All else checks good. Left gas valve in off position.

Near Caddo Lake Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL W8RXNGMWS02 "Arrived on site for unit not defrosting,bimetal and control have already been replaced. Checked wire connection checked continuity at power lead to bimetal found no continuity diagnosed broken wire in cabinet unrepairable"

Near Davis Ln, Austin, TX 78749
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site for ice machine not working. Inspected unit and work area. Found unit on and not pumping water. Inspected frost pattern on tray. Per diagnostics mode and found recirculating pump not working. Tested resistance on pump and found opened. . Gained access to to pump removed failed and installed new. Tested in diagnostics mode, all tested good. Tested in normal run mode. All tested good, no water leaks present."

Near Gabriel Woods Dr, Georgetown, TX 78633
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived back on sote for no ice, and leaking, ran dia found ice fan not running, removed ice box and found valley full of ice, removed all ice from valley and fan, and reassembled and tested good, no leaks on site . Under labor warranty"

Near Cannoneer Ln, Austin, TX 78757
Scott  M.

Scott M.

MICROWAVE JENN-AIR JMC2430WS01 Arrived on site replaced panel control . Tested MW unit heated to whirlpool specs . Job complete.

Near Pickwick Ln, Austin, TX 78746
Paul R.

Paul R.

COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived onsite for the cooktop with a gas leak. Mr stated the plumbers check for gas leaks and couldn’t find any but when the pressure tested the lines they found the cooktop causing the pressure to bleed down. I found the center, LR, & RR burner valves weeping gas when in the off position. The plumbing and the regulator checked good. Need to replace the manifold to complete service. Ordering C-NOTES & W10594397 MANIFOLD. RS for Wed 3/27, per ms RS for Thu 3/28.; ordrng 1 C-NOTES (MS IS REQUESTING A 3-6 OR LATER APPOINTMENT.) and 1 W10594397 (MANIFOLD)"

Near Clintons Cloud Ct, Austin, TX 78733
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to test unit for unit not washing. Test uni and found bad wash motor. Will need new sump and motor. Replaced sump and motor test unit for leaks no leaks present at this time. Unit washing and raining correctly job complete

Near Corona Dr, Austin, TX 78723
Paul R.

Paul R.

COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived onsite for the cooktop to replace the previous diagnosed parts. I replaced the manifold, converted the regulator to LP, and set the low flame setting on the valves. The unit worked as designed but the RR burner valve on the new manifold is either the wrong valve of defective because the knob line does not line up with off or the low flame setting on the cooktop. Reordering W10594397 MANIFOLD. RS for Tue 4/2.; ordrng 1 W10594397 (MANIFOLD)"

Near Clintons Cloud Ct, Austin, TX 78733
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL JFI2089AES2 "Arrived on site for Roy install previous diagnosed part. Gained access to drain line, found drain pan cracked. Added silicone to cracks in drain pan. Removed drain slide and added drain tube kit. Tested operation. All tested good, no water leaks present.

Near Prosperity Hills Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

RANGE MAGIC CHEF CEL1115AAW "Arrived on site for range light staying on. Performed diagnostics and tested out voltage from oven thermostat and found bake element getting voltage with thermostat off. Found failed thermostat. Schedule return for Monday the 1st. Paid in full on credit card.; ordrng 1 WP74009277 (THERMOSTAT )"

Near Estrella Crossing, Georgetown, TX 78628
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for customer complaint of fresh food section not cooling, found fresh food evaporator completely frozen over, ordering controls, wire harness, evap cover, and damper control. ordrng 1 W10248595 (control) and 1 W10501260 (cover-evap) and 1 W10799425 (harns-wire) and 1 W10811364 (cntrl-elec) and 1 W10820107 (cntrl-elec)"

Near Baldovino Skyway, Austin, TX 78738
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site and installed new rails. Tested for proper operation and found unit working properly. Job complete

Near Dalton Dr, Cedar Park, TX 78613
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WSF26C2EXEF01 Arrived on site for the unit is making very little ice. Tested the unit and found the icemaker will cycle but very little water would go into it. Call WhirlpoolSr#7724482431 And advise to replace the dual valve due to the solenoid on the valve not opening properly. Also verified the fill is not frozen. Call MS and advise that that will be no charge for the valve. All water connections were dry at the time of the service.; ordrng 1 WPW10258562 (valve-inlt)

Near Red Poppy Trail, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WSF26C2EXEF01 Arrived on site for refrigerator doors not closing. Inspected door cams. Raised feet up and added grease to the door cams. Tested door operation. Working as designed. Verified inlet valve failure. Return appointment already scheduled. ; ordrng 1 SEENOTE

Near Red Poppy Trail, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

MICROWAVE GE JNM1541DN1WW "Arrived on site to install previous diagnosed parts. Gained access to magnetron and found wave guide burnt(see SD-QuickPic), due to normal wear and tear. Confirmed failure with service manger. Wave guide is not repairable. Assembled unit and mounted. Unit has sensor cooking with rack for heating multiple items at once. ; ordrng 1 SEENOTE (NOT REPAIRABLE )"

Near Carmel Creekside Dr, Hutto, TX 78634
Clif L.

Clif L.

WASHER MAYTAG MHW8200FC0 Arrived on site to diagnose a washer with a damaged door. Found no damage to door but screws in door loose causing the door to separate. Re-mounted screws and re-assembled door properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Petra Path, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "arrived on site to inspect refrigerator ice maker not working, upon further inspection, I checked temps in the FC section and my reading was 8 degrees. Using my jumper wire, I tested the bottom ice maker in the FC section. The IM harvested but did not dispense water into the tray. I never heard the valve come on. I tested ohms to the valve and it was open. I removed and replaced the valve and retested. Nothing happened. I removed and replaced the ice maker and retested and the unit operated as designed. No water leaks observed during service, job completed."

Near Cambria Dr, Austin, TX 78717
James C.

James C.

REFRIGERATOR KITCHENAID KSC23C8EYY03 Arrived on site and found fresh food evaporator frozen over. Inspected for air leaks and found that the waterlines to reservoir have pushed out and caused air leak from perma gum on back wall. Installed new perma gum to seal and defrosted evaporator. Unit working properly. Job complete

Near Veneto Cir, Leander, TX 78641
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KUDS35FXSS9 "Arrived on site for customer complaint of unit not powering on, found loose connection at junction box, I tightened connection, unit tested good

Near Hudson Ln, Dripping Springs, TX 78620
Thomas L.

Thomas L.

WASHER WHIRLPOOL LSQ9010LG0 Unit will need a new inlet water valve. Collected service fee on today’s visit.; ordrng 1 285805 (water valve)

Near Nattie Wood, Horseshoe Bay, TX 78657
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for customer complaint of water leaking from dispenser. Tested unit and confirmed issues. Removed water reservoir cover and found water tube not fully secure to dual water valve. Secured tubing. Tested unit. Found dispenser no longer leaks. No other issues found. All water connections were dry at time of service

Near T Bury, Waco, TX 76708
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDPE234GPS "Arrived onsite for customer complaint of dishwasher not starting unless flip breaker. Found UI not responsive. Also found door latch not engaging. Removed and replaced door latch,console. Reassembled. Unit now powers on and starts as intended. No other issues found. All water connections were dry at time of service."

Near Carriage House Dr, Temple, TX 76502
Kevin B.

Kevin B.

WASHER MAYTAG MHW3505FW1 "Arrived on site and found F8E1 for low water flow, F3E1 water level system, halfway through diagnosis customer explained that they have a three-year warranty. Call did not come in under warranty, this place and that they would have to pay a service fee, they refused. Customer will have to call extended warranty company and correct coverage before we will come back"

Near Eventide Ln, Austin, TX 78748
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and installed new freezer door hinge and cam. Tested operation and found freezer door is now sitting properly in opening. Used front leveling legs to square cabinet and adjusted fresh food door to level with freezer door. Unit tests good. Job complete

Near La Mirada Street, Leander, TX 78641
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC5 "Arrived to inspect washer banging. Confirmed the complaint and through inspection of the unit, it was discovered the latch was not operating properly. Removed and replaced the latch.Reassembled and unit tested as designed.JOB COMPLETE"

Near Juniper Cir, Copperas Cove, TX 76522
Lou S.

Lou S.

DRYER WHIRLPOOL WED5000DW2 "arrived on site to inspect dryer not drying clothes. Upon further inspection, customer advised that the drying times are too long. I opened the door and pressed the door switch to show it closed and turned the unit on. I could see that the element was functioning and illuminating. Using a dryer vent test kit (W11224254) from my service van, I tested airflow to the unit. The unit failed all three times. I disconnected the vent hose from the unit and tested again and the unit passed. I advised the my findings and suggested they have someone check the vents. No lint observed during service, job completed."

Near Lavera Dr, Austin, TX 78726
Clif L.

Clif L.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to diagnose a dishwasher that is not cleaning the dishes. Tested unit and found intermittent pump function due to failed control board. Control board and wash pump will need to be replaced to complete repairs. Return date is set for 4/2/19.; ordrng 1 W11087210 (CONTROL)

Near Knollpark Cir, Austin, TX 78758
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KMBP100ESS01 "Arrived on site to replace controls, after replacing, controls and UI, unit tested good."

Near Butler Ranch Rd, Dripping Springs, TX 78620
Steve C.

Steve C.

WASHER MAYTAG MHW7000XG2 Arrive on site for the unit is leaking water. Tested the unit multiple times and unable to duplicate the water leak. Did find the water on the drain pipe and is rising but not overflowing. Advise customer to clean the drain lines and the unit is working properly. If customer calls back to have a second man due to stack units.

Near Yalding Dr, Cedar Park, TX 78613
Clif L.

Clif L.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to diagnose a washing machine that is not filling with the appropriate amount of water. Tested unit and found no error codes or mechanical failures to machine at this time. I did note homeowner has water softer in the garage. Advised that water softeners create excess of suds and will make the machine misregister the water level, and too far lessen the amount of soap to use to prevent over Sudsing condition. also advised to ensure to run the clean washer cycle every 30 loads to prevent build up of excess soap in the machine. No repairs are needed at this time and all is working properly. No leaks were found at time of service."

Near Liberty Hill, TX 78642
Kevin B.

Kevin B.

REFRIGERATOR GE ZISS420NNSS "Arrived on site and inspected refrigerator and found current temperature in freezer section is 5 to 7°, fresh food section is 39° temperature is correct. Customer experienced a loss of cooling but after disconnecting power for several days they have had it plugged in for over 24 hours and it is working properly. Loss of cooling may have been due to a frosted evaporator, leaving it unplugged as corrected issue. Requested that customer continue to monitor refrigerator for any further signs of a problem. No water leaks from connections at time of service. Collected service fee, job complete"

Near Barton Creek Blvd, Austin, TX 78735
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to test unit for unit no getting power. Test power at junction and found burned wire nut. Replaced wire nut and unit turning on, recommended customer to get electrician to check electrical outlet. Job complete no leaks present at this time."

Near Deeringhill Dr, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for faulty compressor. Removed failed compressor installed new compressor vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly

Near Rio Grande St, Austin, TX 78705
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site or customer concern of heat coming out of the oven. Inspected door gasket and hinges and they are installed and are working properly. Visited with customer about venting. Removed door and showed customer how the vet works. Customer does not want an oven that vents as this one does. Customer can contact the manufacturer at 1-800-253-1301

Near Liberty Hill, TX 78642
Thomas L.

Thomas L.

RANGE WHIRLPOOL WOS51EC0HS00 Arrived on site for unit that would not except commands. Found touch panel defective and not excepting commands. Replace touch panel and unit now works properly.

Near Lazy Oaks, Kingsland, TX 78639
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW0 Arrived on job for complaints of wash cycle not working correctly. Found gearcase leaking oil. Will need gearcase and wash plate to complete.; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase)

Near Park St, Seguin, TX 78155
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM354DSS4 "arrived on site to inspect dishwasher making noises during wash cycles. Upon further inspection, I placed the unit in diagnostics and it showed error code F9E1 and F8E2. I cleared the codes and continued with testing. The unit began to wash and was making a rattling noise. It appeared the noise was coming from the diverter area (F9E1). When I went to remove the drain pump, I found a piece of glass in the drain area. I removed ad replaced the sump/motor assembly and tested the unit and it operated as designed with no error codes. I advised the customer of my findings and repairs and made recommendations for detergent and rinse aid use and operation and care tips. No water leaks observed during service, job completed."

Near Quick Fort Dr, Leander, TX 78641
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF331PAHB0 Arrived on site for dishwasher not drying properly. Checked for error codes and found none. Tested and inspected unit and found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Strathaven Pass, , TX
Steve C.

Steve C.

MICROWAVE MAYTAG MMV4205FZ3 Arrived on site for the unit is not heating. Tested the unit and found the magnetron is defective . Replace the magnetron and tested the unit. Unit works properly and drop complete

Near Rusk Rd, Round Rock, TX 78665
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW3 "Arrived onsite for customer complaint of top load washer leave no water in tub after use. Found water valve solenoid not closing all the way. Removed and replaced water valve. Secured water supply lines. Reassembled and tested unit. Unit’s valves now open and close as intended. Customer also concerned about lint build up. Advised it’s from the material that he is washing. Advised to use drop,water and extra rinse to remedy the problem. No other issues found. All water connections were dry at time of service."

Near Hilltop Loop, Killeen, TX 76549
Lou S.

Lou S.

OVEN WHIRLPOOL WFG525S0HS0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the Bake/broil ignition wires and tested. Unit operated as designed. No gas leaks detected during service, job completed."

Near Lyndhurst St, Austin, TX 78717
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer making clicking noise. Tested and inspected unit and found no abnormal noise. Talked to customer and tested unit with customer and found customer is referring to clicking noise when unit is locking and unlocking. Instructed customer that this is normal operations. All operations are normal. No water leaks present at time of service.

Near Haleys Way, Round Rock, TX 78665
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 Paragon site. Check for noise issues. Found error code for bad shifter. Removed rotor and found rotor grooves worn. When spinning basket found scraping noise coming from gears of transmission. Will need transmission stater clutch and rotor to repair unit. Office to reschedule; ordrng 1 W10915700 (STATOR) and 1 W10915701 (ROTOR )

Near Country Grace S, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 Paragon site. Check for noise issues. Found error code for bad shifter. Removed rotor and found rotor grooves worn. When spinning basket found scraping noise coming from gears of transmission. Will need transmission stater clutch and rotor to repair unit. Office to reschedule; ordrng 1 W10915700 (STATOR) and 1 W10915701 (ROTOR )

Near Country Grace S, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 Paragon site. Check for noise issues. Found error code for bad shifter. Removed rotor and found rotor grooves worn. When spinning basket found scraping noise coming from gears of transmission. Will need transmission stater clutch and rotor to repair unit. Office to reschedule; ordrng 1 W10915700 (STATOR) and 1 W10915701 (ROTOR )

Near Country Grace S, New Braunfels, TX 78130
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "Arrived on sore for unit freezing food in RF, found diffuser stuck open, replaced and tested good. Leveled unit and no leaks on site"

Near Julianas Way, Round Rock, TX 78665
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site for vent not blowing air up, removed unit and found chimney above unit is hung too low causing dampen to crush when installed, advised cust to take pics and have builder trim chimney and call back if needed"

Near Kolbo Drive, Round Rock, TX 78665
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for no cool fridge . Replaced start relay , compressor running but no frost pattern at all on evap. Ordering compressor and evap call to set return visit .; ordrng 1 SERVICEPORT and 1 UVDRIER and 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"

Near Lamplight Village Ave, Austin, TX 78758
Jonathan  S.

Jonathan S.

WASHER GE GTWN2800D1WW "Arrived on site for washer banging side when spin and not spin speed water of clothes. Performed diagnostics mode and gained access to wash motor. Tested spin cycle and found failed bearing and mode shifter.

Near Boxwood Loop, Georgetown, TX 78628
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW85HEFW1 "Arrived on site for unit making noise, found hose tapping wall, replaced and. Secured hose and tested good, no leaks on site"

Near Escondido Dr, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Arrived on job to install door. Door shipped to customer, installed door,test functionality,all operation functioning properly. No water leaks detected at time of service."

Near Kyle, TX
Lou S.

Lou S.

WASHER MAYTAG MVWB835DW0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the gearcase and clutch to do finding gearcase oil on the rotor and the it making a loud grinding noise while in agitate and spin. Calibrated the unit then tested and it operated as designed. No water leaks observed during service, job completed."

Near Bonavista Way, Leander, TX 78641
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED75HEFW0 Arrived on site for “F6E2 error code” complaint. Inspected unit and found control panel to be faulty. Removed and replaced control panel. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Hubert R Humphrey Rd, Manor, TX 78653
Brandon C.

Brandon C.

OVEN IKEA IBS550DS01 "Arrived on site for customer complaint of error message call for service, found faulty door latch, I replaced latch, unit tested good."

Near Rocky Ridge Loop, Canyon Lake, TX 78133
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDFE304DBL0 "Arrived on site for unit not drying, found control has failed not sending volts to heater, replaced control and tested good, no leaks on site.

Near Bedrock Trail, Austin, TX 78727
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for unit sparking. Found that the terminal block failed and was causing the spark. Replaced terminal block and open fuse. Unit works properly. Venting is all clean.

Near Blair Ave, Bastrop, TX 78602
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and found temperature in fresh food is 78, freezer is 75. There is no frost pattern on either evaporator. Took pictures of fresh food Evaporator and sent to LM. ; ordrng 1 COMPRESSOR (RESEARCH PER DW) and 1 SF8404 and 1 W10143759 (drier (service)) and 1 W11116006 (evaporator)"

Near Oxford Dr, Kyle, TX 78640
James C.

James C.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and tested operation. I found the water flowing slowly and customer stated that the filter housing had frozen up. I found the inlet valves making a loud humming noise and replaced them. I also found the filter housing not allowing water to flow through properly and replaced as well. upon installation I found the filter defective as no water would flow through. Customer decided to just purchase a new filter from store. Unit working properly. Job complete

Near Crystal Falls Pkwy, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site to replace light socket. Replaced socket test unit and unit test good job complete light working.

Near Canon Yeomans Ct, Austin, TX 78748
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Heard on site. Check for no ice issues. Found bad module on icemaker.Replaced ice maker and cycled, all functions tested OK. Instructed customer to allow 24 to 48 hours for I spend a fill up all the way. No leaks present. Job complete"

Near Gruene River Dr, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Heard on site. Check for no ice issues. Found bad module on icemaker.Replaced ice maker and cycled, all functions tested OK. Instructed customer to allow 24 to 48 hours for I spend a fill up all the way. No leaks present. Job complete"

Near Gruene River Dr, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Heard on site. Check for no ice issues. Found bad module on icemaker.Replaced ice maker and cycled, all functions tested OK. Instructed customer to allow 24 to 48 hours for I spend a fill up all the way. No leaks present. Job complete"

Near Gruene River Dr, New Braunfels, TX 78132
Robert J.

Robert J.

DRYER WHIRLPOOL WED8540FW0 "Arrived on job for complaints of dryer taking multiple loads to dry. Called tech line SR:7724431127 Said to run install diagnostics and check exhaust temperature. Found exhaust temperature at 153 (within range). Ran installed diagnostics test mode and air flow test passed. Tech sheet said if all tests passed to replace control board. Replaced control board,test operation,all operation functioning properly."

Near Cornflower Ct, New Braunfels, TX 78130
Paul R.

Paul R.

DRYER WHIRLPOOL WET3300SQ2 Arrived onsite for the dryer that won’t start. I found the actuator on the door switch had broken off. I replaced the door switch and tested the unit. The unit is working as designed. Call complete.

Near Hancock Dr, Austin, TX 78731
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to diagnose a refrigerator that is over cooling in the RC. Tested unit and found temperature is correct at this time but due to placement of items in the refrigerator airflow is being blocked causing over cooling in sections. Advised homeowner on shelf style and circulation needed three unit to ensure proper cooling. No further repairs are needed and no leaks were found at time of service.

Near Williams Rd, Burnet, TX 78611
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWC6ESWW0 Arrived on site for washer starts agitating as soon as cycle is started. Performed diagnostics mode and tested unit. Found pressure switch faulty. Schedule return for Tuesday the 2nd. Customer requested AM for return.; ordrng 1 SEENOTE (REQ AM) and 1 WPW10292584 (SENSOR SWITCH )

Near S Austin Ave, Georgetown, TX 78626
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for no drain dishwasher . Found new disposer with knock out still in .removed knock out and unit is now draining properly .

Near Avenue A, Austin, TX 78751
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for to do a touch up paint on the unit due to arcing. Use the Touch up paint and tested the unit. Unit works properly and job complete.

Near Crown Anchor Bend, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL GBD307PDS4 "Arrived on site to install previous diagnosed parts. Turned breaker off to double oven. Found unit not mounted in. Removed unit and gained access to cooling fans. Removed failed fans and installed new. Tested operation. Installed unit and drilled holes in cabinet and added screws to mount unit, with customer permission. Tested unit, all tested good. Paid in full prior service."

Near S Austin Ave, Georgetown, TX 78626
Steve C.

Steve C.

WASHER MAYTAG MVWB835DW4 Arrived on site for the unit is not washing properly. Customer has a video where it’s a small load and the wash plate is barely moving but not the clothes. Tested the unit in diagnostics and received error code F0E3 overload. There is no friction in between the tubs. Found the gear case is weak. Will need to order the gear case and use the control on the next visit.; ordrng 1 W10811956 (GEAR CASE)

Near Bellini Ln, Leander, TX 78641
James C.

James C.

WASHER MAYTAG MVWB835DW4 Arrived on site and tested operation. I found unit has F0E3. Customer had video of error on the only load and unit was not overloaded. Check for resistance in basket and found none. Installed new clutch and tested operation after running calibration. Unit operating properly after repair. Job complete

Near Bellini Ln, Leander, TX 78641
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0AS "arrived on site to inspect oven door hinges. Upon further inspection, I found that the door had been removed from the unit and the hinge clips were not set correctly causing the hinges to pop. Due to the clips being badly damaged, they will need to be replaced. After removing ad replacing the hinges and in an attempt to install the door, I found that the left hinge receiver was damaged and would not support the left hinge. Unit door was left off of the unit for safety. Scheduled return service for 04/02/19. I’m ordering the hinge receiver and CNOTE-LSO. There was no MS placard on the unit, but customer had a POP that had the Model number on it. Serial was marked as a pseudo.; ordrng 1 CNOTE (LSO) and 1 WPW10616802 (hinge-recv)"

Near Grand Oaks Loop, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW8000DW5 Arrived on site for washer not starting . Found UI start button stuck or not receiving push commands . Replace console UI . Ran calibration and diagnostics . All checked Normal . Nonwater leaks detected at time of service . Job complete .

Near Village Way Dr, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site for no water. Per tech support installed reducing valve and water line checked water connections no leaks,tested water dispenser unit working as designed. Good water flow from dispenser."

Near Scenic Bluff Dr, Austin, TX 78733
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KUDC10IXWH0 Customer finally answered the door. While I was waiting on her to open the door Mr. appliance drove up. She wanted him to do the repair because he charged her money 2 weeks ago and it’s a callback on them. So we’re going to cancel this call.

Near Lynn Cove, Georgetown, TX 78633
Robert J.

Robert J.

DRYER MAYTAG MED5500FW1 "Arrived on job for complaints of mist never shutting off. Found valve stuck in open position,will need valve to complete,valve was not sent with me.; saved tckt"

Near Rain Forest Dr, Austin, TX 78746
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KSSC42FTS17 "Arrived on site and found no ice production, cycled icemaker manually and motor is moving but could not hear a valve energize. Replaced valve and cycled icemaker again twice and although valve energized water was not dispensed into ice tray. A new water filter housing will be needed to correct issue. Customer will need to purchase a new water filter. No water leaks detected at time of service, job complete ; ordrng 1 WPW10121140 (housing)"

Near Lenape Trail, Austin, TX 78736
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KSF26C7XYY04 Arrived on site and found cracked ice fill tube under fridge. Unit is now operating as designed after replacing cracked fill tube.

Near Walling Dr, Austin, TX 78705
Andy  B.

Andy B.

REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Arrived on site to install previously diagnosed parts. Gained access to capillary tube and installed sound damper pads. Reassembled unit and all operations are normal. No water leaks present at time of service.

Near Cresswell Dr, Pflugerville, TX 78660
Al R.

Al R.

WASHER MAYTAG MVWB855DC3 Arrived to inspect washer not filling. Confirmed the complaint and removed and replaced the housing. Reassembled the unit and unit tested as designed. Calibrated the washer and zip tied the drain hose..CUSTOMER SATISFIED JOB COMPLETE

Near County Rd 3343, Kempner, TX 76539
Arthur B.

Arthur B.

OVEN WHIRLPOOL WFE515S0ES0 Arrived onsite. Customer can not locate closing document to validate warranty. Customer will need R/S; saved tckt

Near Karey Dr, Temple, TX 76502
Lou S.

Lou S.

DISHWASHER IKEA IUD7070DS3 "arrived on site to inspect dishwasher not operating. Upon further inspection, I found the unit with no power. I turned the unit en back on at the switch (hardwired) with no change. I checked the breaker ad it appeared to be good. I turned the breaker off and waited then turned it back on and still nothing. I tested voltage at the junction box and found only 1.7V. I tested voltage at the control and got the same results. I tripped the breaker one more time and still nothing. I advised the customer of my findings and advised that an electrician would need to take a look at the electrical aspects. No water leaks observed during service, job completed."

Near Lachlan Dr, Austin, TX 78717
Joseph C.

Joseph C.

REFRIGERATOR GE GSE25HMHBHES "Arrived on site for “no water” complaint. Inspected unit and found manifold clogged. Removed and replaced manifold. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Kelly Ct, Bastrop, TX 78602
James C.

James C.

VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site and inspected unit. I found the discoloring due to the protective plastic residue still on the finish. After tested I found the fan blade not sitting properly on motor causing a rubbing noise. Removed blade and inspected. Reinstalled and tested operation. Unit tests good. Job complete

Near Tinto Street, Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS322FDAB01 Arrived on site and determined lack of water was a result of blockage in water line to fridge

Near E 18th 1/2 St, Austin, TX 78702
Al R.

Al R.

DISHWASHER WHIRLPOOL KDTE704DSS0 Arrived to inspect dishwasher not working. Confirmed the complaint. Removed and replaced the panel. Reassembled the unit and unit tested as designed.

Near Richland Dr, Belton, TX 76513
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site. Confirmed leak on freezer evaporator. Part packaged was incorrect. Informed customer and will need to reschedule 2hrs with SS tech. (by CS)

Near Old Windmill Rd, Bastrop, TX 78602
Tyler B.

Tyler B.

WASHER MAYTAG WFW9200SQ00 "Arrived on site for unit giving f 28. Opened top and found heavy rodent damaged advised customer, cust didn't want to attempt repair. No leaks on site"

Near Pearce Rd, Austin, TX 78730
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for unit that will not start. Found power in control but not out. Unit also has a fail door switch. Unit will also need the sea all trim at the control panel. Office will locate and reschedule call.; ordrng 1 W11213719 (SEAL) and 1 WPW10653840 (door latch)

Near Co Rd 200, Liberty Hill, TX 78642
James C.

James C.

WASHER MAYTAG MHW5500FW1 Arrived on site and tested operation. I found the bellow not sealing to door. Installed new bellow and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Glen Field Dr, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS312SNHB00 Arrived on site for unit consistently running. Found gap at air channel entering fresh food causing air flow to leak out. Added adhesive to gap checked air flow into fresh food good.

Near Brodie Ln, Austin, TX 78748
Andy  B.

Andy B.

DRYER WHIRLPOOL MED3500FW1 Arrived on site for dryer with bad smell and not drying properly. Tested and found no abnormal smell. Talked to customer and he said that is smelled like a dryer but in a bad way. Performed temperature test and found temperature reached 178° disassembled unit and inspected all areas of interior. Found nothing that would cause bad smell. Called tech line and spoke with JK ( SR# 7724490541) Made aware of issues and was informed that unit is operating as designed and that smell described is not abnormal. Spoke with on unit operations and on use and care and practice for best performance. No repairs are needed.

Near E Yager Ln, Austin, TX 78753
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for noise issue. Found noise from ice box fan. Checked freezer compartment found no ice build up in freezer,found rubber door gasket not sealing to liner causing air to enter to vents and causing ice build up unit will need both gaskets. Called partner team for issue,got autho for repair. AUTHO: KJIGJJIAPL1; ordrng 2 W10720073 (GASKETS)s and 1 W10865318 (ICE FAN)"

Near Mesa Dr, Austin, TX 78731
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived onsite for the refrigerator with a no ice condition. I found the fill tube frozen in the door. I found one of the fill tube heater wires broken at the molex connector at the door. I stripped the wire and shoved it in the connector to get the unit to work temporarily and ran test 97 after running test 66 and defrosting the tube. The icemaker mold filled with water. While doing the repair the customer contacted Whirlpool and the gave her parts authorization KJIET00FP1 to cover the part. I replaced the fill tube and tested the unit. The unit works as designed. There were no water leaks present at the time of service. Call complete.

Near Shadestone Terrace, Austin, TX 78732
James C.

James C.

REFRIGERATOR KITCHENAID KSBS25IVBL01 Arrived on site and for unit dispensing crushed ice only. I found the ice maker fill funnel has ice build up and ice running down front of door. Upon further inspection I found that ice has been falling behind the ice maker due to the ice bin being broken and obstructing ice from falling into the bin properly. Installed new bin and tested. Unit working properly. Job complete

Near N Rim Dr, Leander, TX 78641
Wesley P.

Wesley P.

OVEN GE CGS990SET5SS Arrived on site and repaired with Ignitor. All checks good during testing. Unit is operating as designed.

Near Enfield Rd, Austin, TX 78703
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTM354DSS0 "Arrived on sote for unit with Burt electronics. Found harness and controls burnt replaced harness and panel and control and Testd good,no leaks on site"

Near Josh Ln, Austin, TX 78730
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site. Replaced single water valve behind unit. Cycled icemaker and dispenser, all functions tested OK. No leaks present. Job complete"

Near Copper Crest, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site. Replaced single water valve behind unit. Cycled icemaker and dispenser, all functions tested OK. No leaks present. Job complete"

Near Copper Crest, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site. Replaced single water valve behind unit. Cycled icemaker and dispenser, all functions tested OK. No leaks present. Job complete"

Near Copper Crest, New Braunfels, TX 78132
James C.

James C.

RANGE JENN-AIR JDRP548WP02 Arrived on site and installed new control. Tested operation and found that the display is not lighting up. Upon further inspection I found the communication harness has melted together causing voltage loss. Separated wires and sealed with electrical tape for testing and found display now working. Unit will need new communication harness to complete repair; ordrng 1 W10344051 (harns-wire)

Near Flat Iron Ct, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on job for complaints of lights not working in freezer and dim in rc cabinet. Replaced 1 module in freezer, all lights came on and brightened rc cabinet. No leaks detected at time of service."

Near Boulder Oak Dr, New Braunfels, TX 78132
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL GU2475XTVY1 Arrived on site and repaired upper rack problem with new wheels and new stops. All checks good.

Near Stamford Ln, Austin, TX 78703
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW7040DW1 Arrived on site for washer dripping water. Tested and inspected unit and found failed water valve housing. Part and labor still under warranty from prior repair. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Enclave Way, Hutto, TX 78634
Diego G.

Diego G.

WASHER WHIRLPOOL MHW6630HC0 Arrived on site. Check for low flow issues. Found error code for not enough water pressure. Verified cold and hot water all checked OK. When attempting to replace water valves found cold valve broken. Will need new water valve and will get main control for back up as well. Office to reschedule; ordrng 1 W11316256 (WATER VALVE ) and 1 W11329039 (ACU)

Near Mill Run, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL MHW6630HC0 Arrived on site. Check for low flow issues. Found error code for not enough water pressure. Verified cold and hot water all checked OK. When attempting to replace water valves found cold valve broken. Will need new water valve and will get main control for back up as well. Office to reschedule; ordrng 1 W11316256 (WATER VALVE ) and 1 W11329039 (ACU)

Near Mill Run, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL MHW6630HC0 Arrived on site. Check for low flow issues. Found error code for not enough water pressure. Verified cold and hot water all checked OK. When attempting to replace water valves found cold valve broken. Will need new water valve and will get main control for back up as well. Office to reschedule; ordrng 1 W11316256 (WATER VALVE ) and 1 W11329039 (ACU)

Near Mill Run, New Braunfels, TX 78132
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for the unit is not freezing or cooling properly. Tested the unit and found the unit will turn off and then turn back on and will display power outage. Found the relay on the Orion board would make a clicking noise and then power off the unit will need a new Orion board and a new control board for the next visit. Also advise customer not to use the surge protector. Found the fresh food temperature is at 59° and the freezer is at 15°.; ordrng 1 W11164517 (CONTROL)

Near Lookout Knoll Dr, Leander, TX 78641
James C.

James C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site and tested operation. I found that the tensioner has evidence of bearing failure as well as the drive belt damaged. Installed new belt and tensioner from repair kit and tested operation. U it working properly and no lint build up in unit. Job complete

Near Hopen Cove, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF560SMYB04 "arrived on site to inspect refrigerator temps. Upon further inspection, I checked temps in the RC=52 & FC=1 degree. Placed unit in diagnostics and when I tested the Evap fan nothing came on. I pulled the FC door and drawers and found the Evap cover had ice built up on it. I attempted to remove the cover, but it was frozen to the evaporator. I advised the customer that the unit would need to be defrosted before I could go any further with repairs due to possible damage to other parts of the unit. I had the customer sign a waiver of damages from defrosting refrigerator and advised to place towels around the unit to protect walls and baseboards. Unit is not connected to water so no leaks observed during service. I will return with all prescreened parts. Scheduled return service for 04/02/19.; schdld next appmnt for 4/2 TUE !"

Near Parkwood Dr, Leander, TX 78641
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDFE104DSS4 "Arrived on site for unit door not latching, found latch broken internally, R&R door latch and strike and tested good, no leaks on site cust also stated unit not washing very well, found spray arms clogged and un able to clear, unit will need new upper and lower spray arms to complete ; ordrng 1 WPW10448645 (arm-spray) and 1 WPW11101428 (SPRAY ARM )"

Near Pin Oak Ln, Round Rock, TX 78681
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the Orion board and main control. Once the unit was plugged in, the compressor came on and I could hear the unit begin to operate. Both sections began to cool. No water leaks observed during service, job completed."

Near Lookout Knoll Dr, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR GE PSI23NGPABB Arrived on site for noise issue. Unit over cooling in fresh food compressor powered on loud noise from compressor piston hitting inner shell diagnosed faulty damper and compressor

Near Precipice Cove, Austin, TX 78731
Robert J.

Robert J.

DISHWASHER FRIGIDAIRE FFCD2413US "Arrived on job for complaints of water leaking. Found gasket damaged causing leak. Replaced gasket and ran test cycle,no water leaking."

Near Ashford Dr, Spring Branch, TX 78070
Lou S.

Lou S.

REFRIGERATOR GE GFE28HSHBSS "arrived on site to inspect refrigerator UI lighting up off and on. Upon further inspection, the customer advised that the “fridge” button would light up on and off on its own and sometimes the temps would change on their own. I found service bulletin REF04-15 which refers to the UI touch keys activating without being touched. It references using an Appliance Programmer WR99R10356 and reprogram the control and not to replace the UI. I attempted to contact GE Techline to get more info on the programmer and could not get I; touch with anyone. I notified the office CS and he advised to close the ticket as complete as he would contact GE Techline tomorrow morning 03/29/19 and find it about the programmer and then contact the customer to reschedule if needed. No water leaks observed during service, job completed."

Near Falcon Ln, Leander, TX 78641
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KRFC604FSS00 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found RC evaporator completely encased in ice. Follow up service pointer and main control, Orion control, evaporator cover, and indoor ice maker will all need to be replaced to complete repair. Advised homeowner to thaw unit out 48 hours prior to service the repairs can be completed. Return date is set for 4/1/19 with an a.m. request.; ordrng 1 W10898228 (icemaker) and 1 W11131873 (cntrl-elec)"

Near Lakeshore Ln, Sunrise Beach Village, TX 78643
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for dishwasher leaking. Checked for error codes and found F6-E4 (Open float switch) Performed diagnostics mode and could not recreate leak. Customer informed me that unit does not leak on every use, only leaks sometimes. Inspected under sink and found signs of water damage and mold from possible sink leakage. (See SD-QuickPic) Spoke with customer on leak possibly being from sink and dripping down to dishwasher. Customer feels this in not the case. Removed outer door and inspected inside door area for signs of water leaks or damage and found none (See SD-QuickPic) Called tech line and spoke with Mike (SR # 7724460550) Made aware of issues and what has been done. Was instructed to speak with customer on soap usage again and on loading. Instructed customer on this and also to keep an eye on under sink area for possible sink leaks being the issue. No water leaks present at time of service."

Near Settlers Valley Dr, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site to test unit for unit not washing correctly. Test unit and found unit not getting water in. Found float stuck in the full position making unit not get water. Secured float to moth test unit and unit filling with water. Advised customer to run hot water at sink and to use rinse aid for white spots. Unit working as designed at this time no leaks present.

Near Lazy Creek Dr, Austin, TX 78724
James C.

James C.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and installed new control and regulator valve. Used steamer to remove ice from evaporator and installed new fan harness kit. Tested operation and found unit working properly and all water connections dry at time of service. Job complete

Near Fall Creek Loop, Cedar Park, TX 78613
Wesley P.

Wesley P.

WASHER MAYTAG MHWC7500YW0 Arrived on site and installed MCU to correct spin speed issue. Unit is now operating as designed. All checks good.

Near Barton Springs Rd, Austin, TX 78704
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived onsite for builder complaint of top mount refrigerator leaking from bottom. Removed water valve and found fill tube not secured to valve. Secured feed tube. Unit no longer leaks. No other issues found. All water connections were dry at time of service.

Near Jarrell, TX
Robert J.

Robert J.

COOKTOP WHIRLPOOL WFC150M0EB3 "Arrived on job for complaints of burners not boiling water, tested burners,getting correct voltage. Replaced burners on unit,tested burners all heating correctly."

Near Mistflower, New Braunfels, TX 78130
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT730PAHV0 Arrived on site for dishwasher not getting water. Checked for error codes and found F4-E3 (Wash motor not running) Tested and inspected unit and found failed sump motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Forest Sage St, Manor, TX 78653
Leonardo C.

Leonardo C.

DISHWASHER GE GDF510PSD6SS Arrived on site to test unit for unit not letting you select heat dry. Found customer trying to select heat dry on rinse cycle. Advice customer that you can not select heat dry on rinse cycle. You can only select heat dry on normal cycle or heavy not on rinse. Turned heating element on manually and heater working correctly. Job complete no leaks present at this time.

Near Sydney Marilyn Ln, Austin, TX 78748
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for customer complaint of dishwasher not starting. Found control would click and UI would shut off and on. Removed control, sump n motor and door latch. Installed all new replacements. Reassembled and tested. Unit still would click on and off. Inspected all wiring and found no signs of shorts. Called WPL Techline JK SR#7724482077. Advised to have UI keypad changed due to possible short in 5V system. Ordering UI. R/S for Friday 3/29. All water connections were dry at time of service.; ordrng 1 W11028325 (UI)"

Near Buckskin Trail, Temple, TX 76502
Arthur B.

Arthur B.

ICE MACHINE WHIRLPOOL GI15PDXZS1 Arrived onsite for customer complaint of ice machine shuts off intermittently. Confirmed issues. Found external drain pump hose kinked in rear. Was able to adjust drain hose to free kink. Unit now drains as intended and does not shut off. No other issues found. All water connections were dry at time of service.

Near Lakeview Dr, Belton, TX 76513

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